2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 46 5 13 6 0 0 75 19 1198
2017 Not a person with a disability 39 46 4 8 3 0 0 85 11 14539
2014 Person with a disability 27 43 6 16 8 0 0 70 24 1074
2014 Not a person with a disability 33 48 5 10 3 0 0 82 13 14091
2011 Person with a disability 27 46 6 14 7 0 0 74 21 1106
2011 Not a person with a disability 35 47 5 10 3 0 0 82 13 15605
2008 Person with a disability 25 45 5 15 9 0 0 71 24 1069
2008 Not a person with a disability 33 48 5 10 4 0 0 81 14 13583

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 70 19 4 3 2 0 1 91 5 1193
2017 Not a person with a disability 73 20 3 2 1 0 1 94 3 14514
2014 Person with a disability 67 20 5 4 3 1 1 88 7 1074
2014 Not a person with a disability 69 23 4 2 1 0 1 93 4 14087
2011 Person with a disability 71 20 5 3 2 0 1 91 4 1107
2011 Not a person with a disability 71 21 3 3 1 0 1 93 4 15614
2008 Person with a disability 71 18 4 4 2 1 1 90 6 1068
2008 Not a person with a disability 71 20 3 3 1 0 1 93 4 13563

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 70 15 6 5 2 0 2 86 8 1197
2017 Not a person with a disability 69 18 4 5 3 0 1 88 7 14525
2014 Person with a disability 67 17 4 5 4 0 2 86 10 1071
2014 Not a person with a disability 65 20 5 6 3 0 1 86 9 14081
2011 Person with a disability 67 18 6 5 3 0 1 86 8 1106
2011 Not a person with a disability 65 18 5 7 3 0 1 85 10 15606
2008 Person with a disability 70 15 5 5 4 0 1 86 9 1069
2008 Not a person with a disability 67 18 4 6 3 0 1 86 10 13565

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 32 8 15 14 0 0 63 29 1195
2017 Not a person with a disability 39 35 7 11 7 0 0 74 18 14536
2014 Person with a disability 29 32 9 16 14 0 0 61 30 1074
2014 Not a person with a disability 36 36 8 12 7 0 0 73 19 14081
2011 Person with a disability 34 34 8 14 10 0 0 68 24 1105
2011 Not a person with a disability 38 40 8 9 5 0 0 77 15 15584

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 34 12 17 12 0 0 58 30 1194
2017 Not a person with a disability 28 43 11 13 5 0 0 71 19 14529
2014 Person with a disability 19 36 12 18 14 0 0 55 33 1074
2014 Not a person with a disability 24 42 12 15 7 0 0 66 22 14082
2011 Person with a disability 22 33 12 20 12 1 1 55 33 1100
2011 Not a person with a disability 25 42 12 14 7 0 1 67 21 15598
2008 Person with a disability 18 37 13 18 14 0 1 55 32 1070
2008 Not a person with a disability 21 42 13 15 8 0 1 64 23 13595

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 35 34 13 10 7 0 0 69 17 1196
2017 Not a person with a disability 35 39 14 8 4 0 0 74 12 14524
2014 Person with a disability 33 36 13 9 9 0 0 69 18 1075
2014 Not a person with a disability 30 40 14 9 6 0 0 71 15 14096
2011 Person with a disability 36 31 13 11 10 0 0 67 20 1105
2011 Not a person with a disability 36 37 13 8 6 0 0 73 14 15592
2008 Person with a disability 31 37 12 11 9 0 0 68 20 1070
2008 Not a person with a disability 32 41 13 9 5 0 0 73 14 13590

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 40 34 8 11 6 0 0 75 17 1196
2017 Not a person with a disability 42 38 9 7 4 0 0 81 10 14516
2014 Person with a disability 40 35 9 8 7 0 0 75 16 1074
2014 Not a person with a disability 38 40 10 8 5 0 0 78 12 14082
2011 Person with a disability 40 36 8 7 8 0 0 77 15 1103
2011 Not a person with a disability 40 40 8 7 4 0 0 81 11 15609
2008 Person with a disability 40 36 8 9 7 1 0 76 16 1069
2008 Not a person with a disability 39 43 8 6 4 0 0 82 10 13594

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 34 10 11 7 0 0 72 18 1192
2017 Not a person with a disability 44 38 8 7 3 0 0 82 10 14501
2014 Person with a disability 30 36 11 14 10 0 0 65 24 1072
2014 Not a person with a disability 37 40 10 9 4 0 0 78 12 14078

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 31 11 12 11 1 0 66 23 1194
2017 Not a person with a disability 41 34 10 8 6 0 1 76 14 14520
2014 Person with a disability 28 28 14 14 16 0 1 56 31 1074
2014 Not a person with a disability 33 35 14 10 7 0 1 69 17 14083
2011 Person with a disability 29 30 12 14 13 0 1 60 27 1106
2011 Not a person with a disability 35 37 12 9 6 0 1 73 15 15606

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 17 10 11 17 3 11 56 33 1195
2017 Not a person with a disability 39 23 10 8 8 2 10 70 19 14514
2014 Person with a disability 25 17 11 13 23 1 11 47 40 1074
2014 Not a person with a disability 34 24 10 10 12 2 9 64 24 14085
2011 Person with a disability 24 18 10 14 22 1 10 47 41 1107
2011 Not a person with a disability 32 24 10 12 13 1 8 62 28 15605
2008 Person with a disability 29 24 8 12 19 1 8 58 33 1068
2008 Not a person with a disability 37 25 8 11 12 1 6 67 25 13580

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 39 11 10 8 0 0 71 18 1196
2017 Not a person with a disability 32 45 12 7 5 0 0 77 12 14533
2014 Person with a disability 26 42 11 11 10 0 0 68 21 1074
2014 Not a person with a disability 26 46 13 9 6 0 0 72 15 14089
2011 Person with a disability 31 37 10 11 11 0 0 68 22 1106
2011 Not a person with a disability 31 41 12 9 6 0 0 73 15 15587
2008 Person with a disability 35 37 9 11 8 0 0 72 19 1061
2008 Not a person with a disability 32 42 12 9 5 0 0 75 13 13493

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 30 15 18 16 0 0 51 34 1195
2017 Not a person with a disability 25 36 16 13 9 0 0 62 22 14529
2014 Person with a disability 15 28 19 17 21 0 0 42 39 1073
2014 Not a person with a disability 19 36 19 15 11 0 0 55 26 14089
2011 Person with a disability 16 28 15 20 21 0 0 45 41 1107
2011 Not a person with a disability 19 36 17 16 11 0 0 56 27 15610

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 37 13 12 8 0 0 67 20 1196
2017 Not a person with a disability 33 44 11 8 4 0 0 77 12 14525

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 40 38 11 6 5 1 0 79 11 1193
2017 Not a person with a disability 42 41 9 5 2 0 0 84 7 14513
2014 Person with a disability 35 38 14 6 6 1 0 73 13 1074
2014 Not a person with a disability 37 43 12 5 3 0 0 80 8 14087
2011 Person with a disability 34 38 11 10 6 1 0 72 16 1104
2011 Not a person with a disability 34 43 12 6 4 1 0 78 10 15596
2008 Person with a disability 43 36 9 6 5 1 0 80 11 1069
2008 Not a person with a disability 41 41 9 5 3 1 0 82 8 13584

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 32 14 15 16 0 0 54 31 1198
2017 Not a person with a disability 28 38 15 10 8 0 0 66 18 14518

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 54 29 10 4 3 0 0 83 7 1191
2017 Not a person with a disability 50 36 9 3 2 0 0 86 5 14506
2014 Person with a disability 59 26 9 3 3 0 0 85 6 1074
2014 Not a person with a disability 56 31 9 3 2 0 0 87 4 14081
2011 Person with a disability 57 27 8 4 3 0 0 84 7 1105
2011 Not a person with a disability 55 32 8 3 1 0 0 87 5 15607

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 30 15 18 16 0 0 51 34 1188
2017 Not a person with a disability 25 37 15 14 8 0 1 63 22 14478
2014 Person with a disability 13 33 12 17 23 0 1 47 41 1074
2014 Not a person with a disability 17 37 16 16 13 0 1 54 29 14089
2011 Person with a disability 18 31 13 16 21 0 1 49 37 1107
2011 Not a person with a disability 22 36 15 15 12 0 1 58 27 15603

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 28 16 15 16 1 1 52 32 1191
2017 Not a person with a disability 29 34 17 12 8 0 1 63 20 14485
2014 Person with a disability 18 29 18 16 19 0 0 47 35 1074
2014 Not a person with a disability 23 34 18 13 10 0 1 58 24 14092

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 35 15 13 10 0 0 62 24 1190
2017 Not a person with a disability 32 40 13 9 5 0 0 72 14 14491
2014 Person with a disability 21 33 17 15 14 0 0 54 29 1074
2014 Not a person with a disability 25 40 16 12 7 0 0 65 19 14085
2011 Person with a disability 27 34 14 13 9 1 1 63 23 1108
2011 Not a person with a disability 31 42 13 9 4 0 0 73 14 15590

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 37 11 8 7 0 0 73 15 1192
2017 Not a person with a disability 38 40 12 6 3 0 0 79 9 14478
2014 Person with a disability 33 36 13 9 9 1 0 69 18 1073
2014 Not a person with a disability 34 42 13 7 4 0 0 76 11 14080
2011 Person with a disability 34 38 11 9 8 0 0 72 16 1105
2011 Not a person with a disability 36 42 11 7 4 0 0 78 11 15612
2008 Person with a disability 36 38 10 9 6 0 0 74 15 1070
2008 Not a person with a disability 37 43 9 7 3 0 0 80 11 13595

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 35 31 15 9 5 1 3 69 15 1195
2017 Not a person with a disability 43 32 14 5 3 0 2 77 9 14537
2014 Person with a disability 35 29 18 8 7 0 2 66 16 1075
2014 Not a person with a disability 42 32 15 6 4 0 2 75 9 14093
2011 Person with a disability 33 31 17 8 9 0 2 66 17 1110
2011 Not a person with a disability 37 32 16 8 5 0 2 70 13 15600
2008 Person with a disability 25 33 20 12 8 0 1 59 21 1068
2008 Not a person with a disability 30 34 20 10 6 0 1 64 16 13593

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 23 32 16 7 2 3 25 41 1190
2017 Not a person with a disability 10 22 34 18 10 1 5 30 34 14483
2014 Person with a disability 19 29 32 12 5 1 2 18 50 1072
2014 Not a person with a disability 12 29 35 15 7 1 3 22 42 14071
2011 Person with a disability 21 31 31 9 5 1 3 14 54 1103
2011 Not a person with a disability 16 31 32 13 6 1 2 19 48 15585
2008 Person with a disability 22 30 31 11 4 1 1 15 54 1068
2008 Not a person with a disability 17 32 32 13 4 1 2 17 50 13568

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 19 29 20 12 3 4 35 34 1189
2017 Not a person with a disability 8 16 27 23 17 4 6 43 27 14430
2014 Person with a disability 20 26 27 14 8 2 3 23 48 1073
2014 Not a person with a disability 13 23 31 18 10 3 3 29 38 14058
2011 Person with a disability 23 25 27 13 6 2 3 21 51 1104
2011 Not a person with a disability 18 24 28 17 8 2 3 26 44 15576
2008 Person with a disability 22 28 27 14 5 2 2 19 53 1064
2008 Not a person with a disability 18 26 28 17 8 2 2 25 46 13559

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 21 23 16 12 3 8 31 44 1182
2017 Not a person with a disability 14 20 28 16 11 3 8 31 39 14451
2014 Person with a disability 23 23 25 13 7 2 7 21 51 1073
2014 Not a person with a disability 18 25 27 14 8 3 6 23 47 14056
2011 Person with a disability 25 24 23 13 6 3 6 20 54 1106
2011 Not a person with a disability 21 26 26 14 7 2 5 22 51 15561
2008 Person with a disability 25 26 25 14 5 3 3 20 54 1067
2008 Not a person with a disability 21 26 28 15 6 2 4 22 49 13544

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 17 23 23 12 2 8 39 36 1183
2017 Not a person with a disability 9 16 29 23 15 2 7 41 27 14404
2014 Person with a disability 18 19 28 19 9 1 5 30 40 1069
2014 Not a person with a disability 10 19 32 22 11 1 6 36 30 14032
2011 Person with a disability 16 19 32 18 10 1 5 29 37 1099
2011 Not a person with a disability 13 21 31 20 9 1 5 31 36 15551
2008 Person with a disability 16 22 33 18 6 1 3 25 40 1066
2008 Not a person with a disability 13 22 33 20 8 1 3 30 36 13543

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 22 21 23 15 11 3 6 28 47 1185
2017 Not a person with a disability 12 19 27 18 15 2 7 37 34 14459
2014 Person with a disability 31 22 23 12 6 2 3 19 56 1072
2014 Not a person with a disability 20 25 26 14 9 1 4 24 48 14066
2011 Person with a disability 31 25 23 10 6 1 4 17 59 1105
2011 Not a person with a disability 23 25 26 14 8 1 4 23 50 15585
2008 Person with a disability 29 25 25 12 6 1 2 18 56 1063
2008 Not a person with a disability 21 26 26 15 7 1 3 23 49 13549

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 22 25 18 10 4 7 31 41 1186
2017 Not a person with a disability 12 19 26 19 14 5 6 37 34 14462
2014 Person with a disability 17 19 25 21 10 3 6 34 39 1067
2014 Not a person with a disability 12 18 26 23 12 4 6 39 32 14058
2011 Person with a disability 17 19 25 20 9 4 6 33 40 1101
2011 Not a person with a disability 13 18 26 22 13 3 6 38 33 15554
2008 Person with a disability 20 22 26 19 8 2 2 28 44 1065
2008 Not a person with a disability 15 22 28 20 10 2 4 31 39 13559

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 23 27 10 7 3 4 19 52 1192
2017 Not a person with a disability 15 23 31 14 9 3 5 25 41 14465
2014 Person with a disability 26 22 30 11 5 2 3 17 51 1073
2014 Not a person with a disability 17 26 31 13 7 3 4 21 46 14059
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 70 13 5 4 3 1 5 88 7 1190
2017 Not a person with a disability 70 15 5 4 2 0 4 89 6 14524
2014 Person with a disability 69 14 5 2 4 0 6 88 7 1074
2014 Not a person with a disability 70 15 4 3 3 0 4 89 6 14088
2011 Person with a disability 68 15 5 3 3 1 5 88 7 1110
2011 Not a person with a disability 69 15 5 4 3 0 4 87 8 15598
2008 Person with a disability 66 12 5 4 5 1 7 85 10 1070
2008 Not a person with a disability 67 13 5 4 4 1 6 86 9 13577

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 24 16 13 15 5 3 52 30 1195
2017 Not a person with a disability 27 30 15 10 6 6 5 65 18 14523
2014 Person with a disability 24 26 16 11 17 4 2 54 30 1075
2014 Not a person with a disability 27 31 16 10 7 5 4 64 18 14088

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 24 10 15 12 2 1 62 27 1196
2017 Not a person with a disability 47 31 8 8 5 1 0 79 13 14517
2014 Person with a disability 37 24 10 13 15 1 0 62 28 1073
2014 Not a person with a disability 43 31 9 9 6 1 0 75 15 14086

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 32 12 18 11 3 1 58 29 1195
2017 Not a person with a disability 29 37 13 13 6 2 1 67 19 14510
2014 Person with a disability 21 34 14 17 11 3 1 57 29 1075
2014 Not a person with a disability 23 40 14 14 7 2 1 64 21 14094
2011 Person with a disability 22 29 13 18 14 4 1 53 33 1111
2011 Not a person with a disability 22 37 14 15 8 2 1 61 24 15622
2008 Person with a disability 20 33 14 16 12 4 1 56 30 1066
2008 Not a person with a disability 23 38 13 15 8 2 1 63 24 13590

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 20 14 16 17 15 2 44 40 1196
2017 Not a person with a disability 24 27 15 12 10 11 1 58 25 14523
2014 Person with a disability 19 20 17 15 18 9 1 44 37 1075
2014 Not a person with a disability 20 27 17 13 10 10 1 54 27 14091
2011 Person with a disability 16 20 16 17 20 11 1 41 41 1109
2011 Not a person with a disability 21 28 17 14 11 8 1 54 28 15600
2008 Person with a disability 17 23 15 15 19 9 1 45 38 1067
2008 Not a person with a disability 23 28 16 14 11 8 1 56 27 13577

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 15 17 20 17 20 2 32 47 1194
2017 Not a person with a disability 12 22 17 16 12 20 3 43 35 14526
2014 Person with a disability 8 16 21 16 22 15 2 29 46 1075
2014 Not a person with a disability 9 21 19 18 15 15 2 37 40 14091

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 36 9 11 6 0 0 73 18 1194
2017 Not a person with a disability 45 39 7 6 3 0 0 84 9 14508
2014 Person with a disability 34 37 10 13 6 1 0 71 19 1073
2014 Not a person with a disability 40 42 9 7 3 0 0 82 9 14087
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 33 13 11 8 1 1 68 19 1196
2017 Not a person with a disability 38 37 11 8 5 1 1 76 13 14525
2014 Person with a disability 33 31 12 11 13 1 0 64 24 1074
2014 Not a person with a disability 34 38 13 9 6 1 0 73 14 14093
2011 Person with a disability 27 33 14 14 12 1 0 60 26 1109
2011 Not a person with a disability 31 38 14 10 7 1 0 69 17 15607
2008 Person with a disability 24 32 12 14 16 1 0 57 31 1068
2008 Not a person with a disability 27 35 14 13 10 1 1 62 23 13589

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 40 30 12 8 7 3 1 72 16 1195
2017 Not a person with a disability 47 31 10 5 3 2 1 81 9 14528
2014 Person with a disability 38 26 14 8 10 2 0 66 19 1075
2014 Not a person with a disability 42 33 13 6 4 2 0 76 11 14093
2011 Person with a disability 35 28 14 10 9 2 1 66 20 1107
2011 Not a person with a disability 39 33 13 7 4 2 0 74 12 15605
2008 Person with a disability 32 31 13 11 10 3 0 65 21 1068
2008 Not a person with a disability 35 33 14 8 7 3 1 71 15 13593

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 29 13 10 8 1 1 69 18 1195
2017 Not a person with a disability 45 34 9 6 4 1 0 80 10 14513
2014 Person with a disability 36 31 12 11 10 1 0 67 21 1074
2014 Not a person with a disability 40 36 11 8 4 1 0 76 13 14089
2011 Person with a disability 33 33 11 12 9 1 0 67 22 1109
2011 Not a person with a disability 37 37 10 10 5 1 0 75 15 15594
2008 Person with a disability 30 33 11 13 12 1 0 64 25 1067
2008 Not a person with a disability 34 36 11 10 8 1 0 71 18 13578

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 79 9 3 1 2 1 4 93 4 1196
2017 Not a person with a disability 79 11 3 1 2 0 3 94 3 14514
2014 Person with a disability 77 9 5 1 2 0 5 91 4 1075
2014 Not a person with a disability 77 13 3 1 2 0 3 93 3 14085
2011 Person with a disability 76 10 5 1 3 1 4 90 5 1108
2011 Not a person with a disability 78 12 3 2 2 0 3 92 4 15596
2008 Person with a disability 76 7 3 2 4 1 7 91 6 1065
2008 Not a person with a disability 78 7 3 2 3 1 6 92 5 13579

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 20 7 7 11 4 9 72 20 1195
2017 Not a person with a disability 46 22 7 5 6 4 10 79 13 14510
2014 Person with a disability 39 19 10 7 13 3 7 66 23 1073
2014 Not a person with a disability 41 24 8 6 8 4 10 75 16 14088
2011 Person with a disability 39 23 9 9 14 3 4 67 24 1107
2011 Not a person with a disability 42 27 8 7 9 2 5 74 17 15612

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 26 7 9 9 1 0 75 18 1197
2017 Not a person with a disability 55 27 7 5 4 1 0 83 9 14513

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 50 22 12 6 7 3 0 74 13 1196
2017 Not a person with a disability 55 26 10 4 4 2 0 83 8 14517

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 26 11 8 8 1 0 72 17 1195
2017 Not a person with a disability 52 28 10 6 4 0 0 80 10 14497
2014 Person with a disability 40 27 11 10 12 0 0 67 22 1073
2014 Not a person with a disability 45 32 11 7 5 0 0 77 12 14081
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 36 9 16 7 2 4 66 25 124
2017 Not a person with a disability 26 41 12 11 4 2 4 71 16 2301
2014 Person with a disability 25 35 12 12 12 1 3 63 25 137
2014 Not a person with a disability 26 39 13 10 5 2 4 69 16 2398

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 25 15 12 11 11 0 57 26 1197
2017 Not a person with a disability 31 31 15 7 5 10 0 70 14 14534
2014 Person with a disability 21 25 17 10 14 13 0 53 28 1075
2014 Not a person with a disability 24 32 18 9 6 11 0 63 17 14083
2011 Person with a disability 19 22 19 12 17 10 0 46 33 1108
2011 Not a person with a disability 21 30 20 10 8 10 1 57 20 15603

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 25 17 16 14 5 0 51 31 1197
2017 Not a person with a disability 28 33 17 10 7 4 0 64 18 14528
2014 Person with a disability 19 24 18 15 18 5 0 45 35 1075
2014 Not a person with a disability 20 32 21 14 9 4 0 54 24 14085
2011 Person with a disability 14 23 18 17 23 3 0 39 42 1108
2011 Not a person with a disability 16 30 22 15 13 4 0 48 29 15583
2008 Person with a disability 15 27 17 17 20 3 0 43 39 1069
2008 Not a person with a disability 18 32 20 15 12 3 0 52 28 13580

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 24 18 17 15 9 0 44 36 1195
2017 Not a person with a disability 21 30 19 13 8 9 0 56 23 14508
2014 Person with a disability 12 21 20 18 19 8 0 37 41 1074
2014 Not a person with a disability 14 28 23 17 11 8 0 45 30 14081
2011 Person with a disability 10 20 20 21 22 7 0 33 46 1109
2011 Not a person with a disability 9 28 23 21 13 7 0 40 36 15584
2008 Person with a disability 7 24 19 24 19 7 0 34 46 1068
2008 Not a person with a disability 9 28 21 22 14 6 0 39 38 13586

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 23 15 15 20 8 0 45 38 1196
2017 Not a person with a disability 23 28 17 13 11 8 0 56 26 14531
2014 Person with a disability 15 20 15 14 25 9 0 39 44 1073
2014 Not a person with a disability 16 25 20 16 14 8 0 45 33 14082
2011 Person with a disability 11 21 13 19 27 8 0 35 50 1109
2011 Not a person with a disability 12 26 20 17 16 9 0 41 36 15589
2008 Person with a disability 10 21 15 21 24 10 0 34 50 1069
2008 Not a person with a disability 11 28 19 17 16 9 0 43 37 13591

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 16 27 16 17 17 6 0 46 37 1196
2017 Not a person with a disability 21 34 17 14 9 5 0 58 24 14505
2014 Person with a disability 13 27 15 19 21 4 0 42 42 1072
2014 Not a person with a disability 14 31 19 18 13 4 0 48 32 14079
2011 Person with a disability 11 26 15 20 23 3 0 39 45 1110
2011 Not a person with a disability 11 33 19 20 14 3 0 46 35 15585
2008 Person with a disability 11 30 15 23 17 4 0 43 42 1069
2008 Not a person with a disability 12 35 16 21 13 2 0 49 35 13588
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 37 20 10 6 3 0 63 16 1192
2017 Not a person with a disability 28 44 16 7 3 1 0 73 11 14517
2014 Person with a disability 22 36 20 10 10 2 0 59 21 1075
2014 Not a person with a disability 23 44 18 9 4 2 0 68 13 14088
2011 Person with a disability 23 36 17 11 11 2 0 60 22 1106
2011 Not a person with a disability 22 44 17 10 6 2 0 66 16 15595

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 42 37 11 5 2 2 1 81 7 1192
2017 Not a person with a disability 39 43 10 4 2 3 0 85 5 14504
2014 Person with a disability 44 34 10 5 4 2 0 81 9 1074
2014 Not a person with a disability 38 44 9 4 1 3 0 85 6 14086
2011 Person with a disability 38 36 12 7 4 3 0 76 12 1105
2011 Not a person with a disability 33 42 13 5 3 4 0 78 8 15584

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 35 33 11 11 6 3 1 71 18 1194
2017 Not a person with a disability 37 38 11 7 4 3 1 78 11 14504
2014 Person with a disability 38 33 11 9 7 2 0 73 16 1074
2014 Not a person with a disability 37 40 10 7 3 3 1 80 10 14090
2011 Person with a disability 35 28 12 9 11 5 1 67 21 1103
2011 Not a person with a disability 31 37 12 9 5 5 1 72 15 15558
2008 Person with a disability 28 32 11 12 10 5 1 64 24 1068
2008 Not a person with a disability 27 37 13 11 7 5 1 67 19 13577

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 33 17 13 8 5 1 60 22 1193
2017 Not a person with a disability 25 35 18 10 5 5 1 64 16 14511
2014 Person with a disability 27 32 16 12 10 4 1 61 22 1073
2014 Not a person with a disability 25 37 18 10 4 5 1 66 15 14089
2011 Person with a disability 19 26 21 15 12 6 1 48 29 1109
2011 Not a person with a disability 17 35 21 12 8 6 1 56 21 15594

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 15 20 13 17 25 8 2 38 47 1194
2017 Not a person with a disability 19 24 17 13 11 11 3 51 29 14496
2014 Person with a disability 14 19 13 16 27 8 1 37 48 1074
2014 Not a person with a disability 16 24 18 16 14 10 2 45 34 14089
2011 Person with a disability 12 18 15 18 26 9 1 34 49 1111
2011 Not a person with a disability 13 23 19 16 13 12 3 42 35 15608

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 62 15 8 4 3 2 7 84 7 1196
2017 Not a person with a disability 62 19 7 3 2 2 6 87 6 14527
2014 Person with a disability 60 16 9 3 3 1 7 84 7 1074
2014 Not a person with a disability 59 20 7 4 2 1 5 85 7 14087

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 67 14 5 3 3 3 4 88 6 1197
2017 Not a person with a disability 70 18 4 2 1 2 3 92 3 14518
2014 Person with a disability 68 14 8 2 2 2 4 88 4 1075
2014 Not a person with a disability 68 20 5 2 1 2 2 92 3 14087
2011 Person with a disability 67 15 7 4 1 3 3 87 5 1107
2011 Not a person with a disability 67 19 6 2 1 2 3 90 4 15598
2008 Person with a disability 69 13 7 3 2 3 3 87 5 1069
2008 Not a person with a disability 67 18 7 2 1 2 3 89 4 13581

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 27 17 17 17 5 0 47 36 1198
2017 Not a person with a disability 24 34 16 13 9 3 0 61 22 14510
2014 Person with a disability 15 24 16 20 21 4 1 41 43 1075
2014 Not a person with a disability 18 33 18 16 12 3 1 53 29 14092
2011 Person with a disability 14 25 15 20 23 2 0 40 44 1106
2011 Not a person with a disability 16 33 19 17 13 2 0 50 31 15601
2008 Person with a disability 12 27 18 20 21 2 0 39 42 1064
2008 Not a person with a disability 15 34 19 17 13 1 0 50 31 13594

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 20 13 18 29 3 2 36 50 1194
2017 Not a person with a disability 22 28 15 15 15 3 2 53 32 14515
2014 Person with a disability 11 15 12 19 36 3 3 28 59 1075
2014 Not a person with a disability 14 24 16 19 22 3 2 40 43 14089
2011 Person with a disability 10 18 13 17 38 2 2 29 58 1107
2011 Not a person with a disability 13 26 16 19 23 2 2 40 43 15595
2008 Person with a disability 14 24 14 21 26 2 1 38 48 1068
2008 Not a person with a disability 16 33 15 17 15 1 1 51 34 13580

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 28 21 16 14 6 1 44 33 1195
2017 Not a person with a disability 20 34 21 12 7 6 1 58 20 14507

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 31 15 6 6 5 1 71 13 1195
2017 Not a person with a disability 41 36 13 3 2 4 1 81 6 14501
2014 Person with a disability 36 30 14 6 8 6 1 70 15 1071
2014 Not a person with a disability 39 35 14 3 2 5 1 79 6 14080

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 37 13 11 6 2 0 70 17 1195
2017 Not a person with a disability 42 39 10 4 2 2 0 83 7 14501
2014 Person with a disability 32 29 15 11 10 3 0 63 21 1073
2014 Not a person with a disability 38 38 13 5 3 3 0 79 8 14089
2011 Person with a disability 25 30 17 12 12 3 0 57 25 1111
2011 Not a person with a disability 30 39 16 6 5 4 0 71 12 15584

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 35 36 12 10 6 0 0 72 16 1196
2017 Not a person with a disability 48 37 8 4 3 0 0 86 6 14536
2014 Person with a disability 32 33 11 12 11 1 0 66 23 1073
2014 Not a person with a disability 42 39 11 5 3 0 0 81 8 14080
2011 Person with a disability 27 34 14 12 12 1 0 61 24 1106
2011 Not a person with a disability 34 40 14 7 5 1 0 74 12 15563
2008 Person with a disability 23 39 14 13 11 1 0 62 24 1066
2008 Not a person with a disability 29 42 14 8 6 1 0 72 14 13581

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 29 20 12 11 1 0 56 23 1194
2017 Not a person with a disability 35 34 16 8 6 1 0 70 14 14509
2014 Person with a disability 19 25 18 19 18 1 0 45 37 1074
2014 Not a person with a disability 23 36 19 13 8 1 0 59 21 14094
2011 Person with a disability 19 27 19 16 18 1 0 46 34 1106
2011 Not a person with a disability 22 35 21 12 9 1 0 58 21 15593

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 32 18 13 11 1 0 58 24 1197
2017 Not a person with a disability 34 37 15 8 5 0 0 72 13 14515
2014 Person with a disability 19 28 19 19 16 0 0 47 35 1075
2014 Not a person with a disability 22 38 19 13 7 1 0 61 20 14087
2011 Person with a disability 19 28 18 18 17 1 0 48 35 1105
2011 Not a person with a disability 21 38 19 13 8 1 0 59 21 15564
2008 Person with a disability 18 36 16 18 12 0 0 54 30 1061
2008 Not a person with a disability 23 40 17 13 7 0 0 63 20 13578

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 21 18 16 16 6 1 47 34 1195
2017 Not a person with a disability 27 25 20 13 10 5 0 56 24 14521
2014 Person with a disability 21 18 16 19 20 5 1 41 41 1075
2014 Not a person with a disability 21 25 20 16 12 5 1 49 30 14084
2011 Person with a disability 24 18 16 16 18 7 1 45 37 1109
2011 Not a person with a disability 23 25 19 14 12 5 1 51 28 15581
2008 Person with a disability 18 25 17 19 15 5 0 46 36 1068
2008 Not a person with a disability 23 28 18 16 11 5 1 53 28 13578
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Person with a disability 30 33 37 1198
2017 Not a person with a disability 28 37 35 14529
2014 Person with a disability 31 34 35 1075
2014 Not a person with a disability 29 35 36 14093
2011 Person with a disability 30 37 33 1110
2011 Not a person with a disability 30 37 33 15606

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Person with a disability 19 26 34 8 6 7 359
2017 Not a person with a disability 15 35 33 5 7 6 4155
2014 Person with a disability 16 24 32 14 9999 13 332
2014 Not a person with a disability 16 31 37 8 9999 9 4164
2011 Person with a disability 22 21 39 8 9999 11 332
2011 Not a person with a disability 18 30 34 7 9999 10 4720
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 35 65 1198
2017 Not a person with a disability 15 85 14516
2014 Person with a disability 34 66 1075
2014 Not a person with a disability 16 84 14068

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 53 423
2017 Not a person with a disability 51 2188
2014 Person with a disability 52 366
2014 Not a person with a disability 50 2177

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 69 423
2017 Not a person with a disability 59 2188
2014 Person with a disability 69 366
2014 Not a person with a disability 60 2177

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 3 423
2017 Not a person with a disability 6 2188
2014 Person with a disability 6 366
2014 Not a person with a disability 6 2177

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 423
2014 Not a person with a disability 0 2177

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 4 423
2017 Not a person with a disability 3 2188
2014 Person with a disability 4 366
2014 Not a person with a disability 3 2177

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 16 423
2017 Not a person with a disability 15 2188
2014 Person with a disability 15 366
2014 Not a person with a disability 13 2177

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 4 423
2017 Not a person with a disability 3 2188
2014 Person with a disability 4 366
2014 Not a person with a disability 4 2177

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 47 423
2017 Not a person with a disability 41 2188
2014 Person with a disability 47 368
2014 Not a person with a disability 39 2176

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 49 423
2017 Not a person with a disability 38 2188
2014 Person with a disability 45 368
2014 Not a person with a disability 39 2176

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 54 423
2017 Not a person with a disability 41 2188
2014 Person with a disability 55 368
2014 Not a person with a disability 38 2176

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 47 423
2017 Not a person with a disability 40 2188
2014 Person with a disability 50 368
2014 Not a person with a disability 39 2176

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 32 423
2017 Not a person with a disability 23 2188
2014 Person with a disability 37 368
2014 Not a person with a disability 22 2176

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 57 423
2017 Not a person with a disability 57 2188
2014 Person with a disability 56 368
2014 Not a person with a disability 55 2176

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 40 423
2017 Not a person with a disability 35 2188
2014 Person with a disability 41 368
2014 Not a person with a disability 34 2176

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 1 423
2017 Not a person with a disability 1 2188
2014 Not a person with a disability 1 2176

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 7 423
2017 Not a person with a disability 9 2188
2014 Person with a disability 7 368
2014 Not a person with a disability 7 2176

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 423
2017 Not a person with a disability 11 2188
2014 Person with a disability 16 368
2014 Not a person with a disability 10 2176

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 57 423
2017 Not a person with a disability 46 2188
2014 Person with a disability 57 368
2014 Not a person with a disability 44 2176

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 27 423
2017 Not a person with a disability 25 2188
2014 Person with a disability 30 368
2014 Not a person with a disability 26 2176

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 22 423
2017 Not a person with a disability 13 2188
2014 Person with a disability 21 368
2014 Not a person with a disability 13 2176

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 53 423
2017 Not a person with a disability 53 2186
2014 Person with a disability 48 367
2014 Not a person with a disability 52 2178

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 31 423
2017 Not a person with a disability 26 2186
2014 Person with a disability 29 367
2014 Not a person with a disability 30 2178

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 423
2017 Not a person with a disability 5 2186
2014 Person with a disability 7 367
2014 Not a person with a disability 4 2178

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 33 423
2017 Not a person with a disability 19 2186
2014 Person with a disability 35 367
2014 Not a person with a disability 21 2178

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 11 423
2017 Not a person with a disability 9 2186
2014 Person with a disability 13 367
2014 Not a person with a disability 9 2178

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 11 423
2017 Not a person with a disability 5 2186
2014 Person with a disability 13 367
2014 Not a person with a disability 5 2178

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 423
2017 Not a person with a disability 13 2186
2014 Person with a disability 11 367
2014 Not a person with a disability 17 2178

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 423
2017 Not a person with a disability 11 2186
2014 Person with a disability 17 367
2014 Not a person with a disability 9 2178

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 24 423
2017 Not a person with a disability 26 2186
2014 Person with a disability 23 367
2014 Not a person with a disability 23 2178

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 11 375
2017 Not a person with a disability 12 2065
2014 Person with a disability 10 320
2014 Not a person with a disability 15 2065

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 15 375
2017 Not a person with a disability 19 2065
2014 Person with a disability 10 320
2014 Not a person with a disability 16 2065

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 375
2017 Not a person with a disability 11 2065
2014 Person with a disability 9 320
2014 Not a person with a disability 12 2065

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 375
2017 Not a person with a disability 7 2065
2014 Person with a disability 7 320
2014 Not a person with a disability 9 2065

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 375
2017 Not a person with a disability 11 2065
2014 Person with a disability 12 320
2014 Not a person with a disability 11 2065

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 375
2017 Not a person with a disability 11 2065
2014 Person with a disability 13 320
2014 Not a person with a disability 12 2065

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 11 375
2017 Not a person with a disability 13 2065
2014 Person with a disability 6 320
2014 Not a person with a disability 10 2065

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 12 375
2017 Not a person with a disability 11 2065
2014 Person with a disability 9 320
2014 Not a person with a disability 9 2065

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 21 375
2017 Not a person with a disability 13 2065
2014 Person with a disability 15 320
2014 Not a person with a disability 12 2065

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 31 375
2017 Not a person with a disability 24 2065
2014 Person with a disability 24 320
2014 Not a person with a disability 22 2065

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 11 375
2017 Not a person with a disability 9 2065
2014 Person with a disability 12 320
2014 Not a person with a disability 8 2065

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 53 375
2017 Not a person with a disability 41 2065
2014 Person with a disability 54 320
2014 Not a person with a disability 41 2065

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 3 375
2017 Not a person with a disability 2 2065
2014 Person with a disability 3 320
2014 Not a person with a disability 1 2065

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 53 375
2017 Not a person with a disability 46 2065
2014 Person with a disability 53 320
2014 Not a person with a disability 49 2065

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 2 375
2017 Not a person with a disability 1 2065

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 19 375
2017 Not a person with a disability 14 2065
2014 Person with a disability 19 320
2014 Not a person with a disability 13 2065

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 93 7 422
2017 Not a person with a disability 92 8 2190

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 14 19 10 17 23 6 36 38 1198
2017 Not a person with a disability 16 16 18 6 6 28 10 52 18 14532
2014 Person with a disability 12 13 20 11 16 23 5 34 39 1074
2014 Not a person with a disability 13 16 20 6 5 31 9 49 18 14089

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 25 18 10 12 11 1 54 25 1196
2017 Not a person with a disability 30 30 17 5 4 12 2 70 11 14504
2014 Person with a disability 20 22 21 9 14 12 1 49 27 1074
2014 Not a person with a disability 24 29 20 6 4 16 2 64 12 14090
2011 Person with a disability 24 30 18 11 10 8 0 59 22 1108
2011 Not a person with a disability 28 36 17 6 4 9 0 71 11 15587
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 30 47 8 8 3 1 2 80 12 1196
2017 Not a person with a disability 25 49 11 8 3 2 4 78 11 14529
2014 Person with a disability 32 49 8 6 2 1 2 83 8 1073
2014 Not a person with a disability 23 52 11 6 2 2 4 79 9 14083
2011 Person with a disability 32 48 9 5 2 1 3 83 7 1105
2011 Not a person with a disability 24 53 10 7 2 1 3 80 9 15585
2008 Person with a disability 31 47 9 6 3 2 3 82 9 1069
2008 Not a person with a disability 25 50 11 7 3 1 3 78 11 13598

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 12 21 20 13 9 19 5 45 29 1195
2017 Not a person with a disability 13 24 20 7 5 23 7 54 17 14506
2014 Person with a disability 10 22 21 12 12 17 5 42 31 1075
2014 Not a person with a disability 10 24 22 9 6 22 8 48 21 14082
2011 Person with a disability 11 23 21 13 14 14 5 42 32 1110
2011 Not a person with a disability 10 26 23 10 6 19 6 47 22 15593

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 28 13 6 3 10 3 75 11 1198
2017 Not a person with a disability 41 32 10 2 1 9 4 84 4 14531
2014 Person with a disability 32 31 12 7 5 10 2 73 14 1075
2014 Not a person with a disability 34 36 12 3 1 9 4 81 5 14089
2011 Person with a disability 33 29 14 8 4 9 3 70 13 1109
2011 Not a person with a disability 36 37 11 3 2 8 3 82 6 15595
2008 Person with a disability 30 34 13 7 4 8 3 73 13 1068
2008 Not a person with a disability 33 38 13 3 2 9 3 80 5 13588

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 27 15 6 6 14 3 66 15 1194
2017 Not a person with a disability 33 32 13 3 2 13 4 78 7 14514
2014 Person with a disability 22 27 16 10 9 14 3 59 22 1071
2014 Not a person with a disability 26 33 15 5 3 13 4 72 9 14069
2011 Person with a disability 23 26 16 11 9 12 3 58 23 1107
2011 Not a person with a disability 27 36 15 5 3 12 3 73 10 15552
2008 Person with a disability 24 31 15 12 8 7 2 60 23 1065
2008 Not a person with a disability 28 36 15 7 3 8 3 71 11 13583
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 26 74 1197
2017 Not a person with a disability 6 94 14508
2014 Person with a disability 25 75 1073
2014 Not a person with a disability 6 94 14064

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 37 308
2017 Not a person with a disability 34 911
2014 Person with a disability 41 268
2014 Not a person with a disability 34 869

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 82 308
2017 Not a person with a disability 73 911
2014 Person with a disability 85 268
2014 Not a person with a disability 78 869

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 2 308
2017 Not a person with a disability 4 911
2014 Person with a disability 2 268
2014 Not a person with a disability 3 869

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 308

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 4 308
2017 Not a person with a disability 6 911
2014 Person with a disability 6 268
2014 Not a person with a disability 5 869

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 308
2017 Not a person with a disability 16 911
2014 Person with a disability 10 268
2014 Not a person with a disability 12 869

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 5 308
2017 Not a person with a disability 9 911
2014 Person with a disability 10 268
2014 Not a person with a disability 9 869

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 16 307
2017 Not a person with a disability 29 905
2014 Person with a disability 13 268
2014 Not a person with a disability 23 866

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 12 307
2017 Not a person with a disability 26 905
2014 Person with a disability 11 268
2014 Not a person with a disability 20 866

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 11 307
2017 Not a person with a disability 18 905
2014 Person with a disability 8 268
2014 Not a person with a disability 15 866

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 6 307
2017 Not a person with a disability 9 905
2014 Person with a disability 3 268
2014 Not a person with a disability 6 866

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 20 307
2017 Not a person with a disability 30 905
2014 Person with a disability 15 268
2014 Not a person with a disability 24 866

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 12 307
2017 Not a person with a disability 24 905
2014 Person with a disability 12 268
2014 Not a person with a disability 20 866

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 5 307
2017 Not a person with a disability 3 905
2014 Person with a disability 5 268
2014 Not a person with a disability 3 866

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 2 307
2017 Not a person with a disability 1 905

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 3 307
2017 Not a person with a disability 8 905
2014 Person with a disability 6 268
2014 Not a person with a disability 8 866

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 12 307
2017 Not a person with a disability 18 905
2014 Person with a disability 18 268
2014 Not a person with a disability 19 866

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 1 905

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 68 307
2017 Not a person with a disability 3 905
2014 Person with a disability 68 268
2014 Not a person with a disability 4 866

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 307

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 307
2017 Not a person with a disability 23 905
2014 Person with a disability 23 268
2014 Not a person with a disability 33 866

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 41 308
2017 Not a person with a disability 32 910
2014 Person with a disability 36 268
2014 Not a person with a disability 27 870

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 21 308
2017 Not a person with a disability 13 910
2014 Person with a disability 17 268
2014 Not a person with a disability 13 870

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 6 308
2017 Not a person with a disability 4 910
2014 Person with a disability 4 268
2014 Not a person with a disability 3 870

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 33 308
2017 Not a person with a disability 15 910
2014 Person with a disability 36 268
2014 Not a person with a disability 17 870

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 308
2017 Not a person with a disability 3 910
2014 Person with a disability 6 268
2014 Not a person with a disability 4 870

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 11 308
2017 Not a person with a disability 4 910
2014 Person with a disability 15 268
2014 Not a person with a disability 6 870

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 308
2017 Not a person with a disability 11 910
2014 Person with a disability 8 268
2014 Not a person with a disability 9 870

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 308
2017 Not a person with a disability 8 910
2014 Person with a disability 10 268
2014 Not a person with a disability 8 870

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 35 308
2017 Not a person with a disability 48 910
2014 Person with a disability 37 268
2014 Not a person with a disability 50 870

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 274
2017 Not a person with a disability 5 875
2014 Person with a disability 7 228
2014 Not a person with a disability 6 820

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 274
2017 Not a person with a disability 15 875
2014 Person with a disability 7 228
2014 Not a person with a disability 12 820

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 4 274
2017 Not a person with a disability 5 875
2014 Person with a disability 4 228
2014 Not a person with a disability 4 820

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 3 875
2014 Not a person with a disability 3 820

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 4 274
2017 Not a person with a disability 4 875
2014 Person with a disability 4 228
2014 Not a person with a disability 3 820

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 6 274
2017 Not a person with a disability 5 875
2014 Person with a disability 6 228
2014 Not a person with a disability 6 820

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 8 274
2017 Not a person with a disability 11 875
2014 Person with a disability 4 228
2014 Not a person with a disability 7 820

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 11 274
2017 Not a person with a disability 12 875
2014 Person with a disability 12 228
2014 Not a person with a disability 12 820

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 17 274
2017 Not a person with a disability 9 875
2014 Person with a disability 20 228
2014 Not a person with a disability 9 820

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 27 274
2017 Not a person with a disability 21 875
2014 Person with a disability 29 228
2014 Not a person with a disability 22 820

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 13 274
2017 Not a person with a disability 10 875
2014 Person with a disability 11 228
2014 Not a person with a disability 8 820

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 48 274
2017 Not a person with a disability 38 875
2014 Person with a disability 53 228
2014 Not a person with a disability 41 820

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 3 274
2017 Not a person with a disability 2 875
2014 Person with a disability 3 228
2014 Not a person with a disability 2 820

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 59 274
2017 Not a person with a disability 57 875
2014 Person with a disability 65 228
2014 Not a person with a disability 65 820

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 2 274
2017 Not a person with a disability 1 875

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 274
2017 Not a person with a disability 17 875
2014 Person with a disability 18 228
2014 Not a person with a disability 14 820

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 92 8 306
2017 Not a person with a disability 89 11 912

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 14 21 8 12 27 5 39 29 1198
2017 Not a person with a disability 18 17 19 3 2 33 9 59 9 14525
2014 Person with a disability 13 13 22 7 12 26 6 40 28 1074
2014 Not a person with a disability 14 16 20 3 2 36 9 54 9 14083

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 25 18 8 9 12 2 59 20 1195
2017 Not a person with a disability 33 31 15 3 2 13 2 76 6 14511
2014 Person with a disability 22 23 19 8 10 16 1 55 22 1075
2014 Not a person with a disability 26 30 18 3 2 19 2 71 7 14078
2011 Person with a disability 28 31 16 8 7 9 0 65 17 1109
2011 Not a person with a disability 33 37 14 4 2 10 0 78 6 15576
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 20 19 15 28 1 2 35 45 1194
2017 Not a person with a disability 18 22 19 16 22 0 2 41 39 14508

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 22 25 15 19 1 2 40 35 1193
2017 Not a person with a disability 18 25 27 16 11 0 2 45 28 14510

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 22 18 15 15 1 5 48 33 1191
2017 Not a person with a disability 24 26 22 13 9 1 5 53 23 14482

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 21 20 17 21 2 2 40 39 1192
2017 Not a person with a disability 22 24 22 15 12 1 3 48 29 14514

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 44 18 12 5 5 2 14 74 12 1188
2017 Not a person with a disability 48 21 11 4 3 1 12 80 8 14499

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 19 27 23 17 12 0 1 47 29 1187
2017 Not a person with a disability 29 29 22 11 8 0 1 59 19 14486

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 27 22 16 12 1 2 48 29 1189
2017 Not a person with a disability 28 31 21 11 6 1 2 61 17 14481

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 28 20 16 15 1 2 48 32 1185
2017 Not a person with a disability 24 30 23 12 7 1 3 57 20 14474

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 26 25 20 14 12 1 2 53 27 1188
2017 Not a person with a disability 30 31 19 10 6 1 3 63 17 14477

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 25 22 16 15 1 2 45 32 1185
2017 Not a person with a disability 24 30 23 12 8 1 2 56 21 14458

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 22 20 10 10 0 2 59 20 1192
2017 Not a person with a disability 49 24 14 6 4 0 2 75 11 14500

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 49 19 11 8 9 1 3 71 18 1193
2017 Not a person with a disability 71 12 5 3 3 1 5 88 7 14508

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 47 27 12 6 5 1 2 77 11 1194
2017 Not a person with a disability 57 25 8 3 2 0 3 85 6 14496

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 47 22 12 8 9 1 2 70 17 1191
2017 Not a person with a disability 63 18 8 5 4 0 3 83 8 14498

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 46 7 4 2 1 0 40 89 5 1188
2017 Not a person with a disability 54 10 4 2 1 0 29 90 4 14491

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 53 20 9 5 2 1 11 82 8 1184
2017 Not a person with a disability 61 17 8 3 2 1 8 86 6 14431

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 18 10 8 9 1 7 72 18 1193
2017 Not a person with a disability 56 17 9 6 7 1 5 77 13 14515

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 31 19 9 6 1 4 64 16 1192
2017 Not a person with a disability 46 30 13 5 2 0 3 79 7 14487

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 5 21 38 22 13 0 0 26 35 1195
2017 Not a person with a disability 12 30 38 13 6 0 0 43 19 14531

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 20 29 34 11 5 0 1 17 49 1191
2017 Not a person with a disability 9 21 39 20 10 0 0 30 30 14493

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 40 13 12 9 2 0 65 22 1197
2017 Not a person with a disability 29 41 14 8 5 3 0 72 13 14523

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 13 29 16 22 19 2 0 42 42 1194
2017 Not a person with a disability 19 40 17 14 8 2 0 60 23 14523
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 65 35 1196
2017 Not a person with a disability 19 81 14517
2014 Person with a disability 65 35 1073
2014 Not a person with a disability 16 84 14055

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 85 15 777
2017 Not a person with a disability 79 21 2693
2014 Person with a disability 83 17 692
2014 Not a person with a disability 75 25 2267

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 36 7 12 7 1 0 74 19 662
2017 Not a person with a disability 47 35 6 8 3 1 0 83 11 2131
2014 Person with a disability 39 29 6 16 9 0 0 69 25 576
2014 Not a person with a disability 47 36 6 7 3 0 0 83 11 1701
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 21 18 12 21 3 1 26 74 1196
2017 Not a person with a disability 29 22 19 12 14 2 1 30 70 14536

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 23 854
2017 Not a person with a disability 20 9785

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 30 854
2017 Not a person with a disability 31 9785

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 29 854
2017 Not a person with a disability 23 9785

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 39 854
2017 Not a person with a disability 45 9785

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 10 854
2017 Not a person with a disability 7 9785

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 44 854
2017 Not a person with a disability 40 9785

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Person with a disability 4 41 19 12 5 19 828
2017 Not a person with a disability 6 50 19 9 4 12 9605

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 19 12 17 31 2 8 32 54 855
2017 Not a person with a disability 10 21 15 17 26 2 9 35 48 9832

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 3 10 10 15 54 2 6 14 75 855
2017 Not a person with a disability 3 8 11 17 52 2 7 12 76 9834
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