2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - TI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 17 45 5 22 11 0 0 63 33 126
2017 TI-05 16 46 5 21 12 0 0 62 33 119
2014 TI 5 45 8 24 18 0 0 50 42 116
2011 TI 13 45 5 24 14 0 0 58 37 140
2011 TI-05 13 45 5 23 14 0 0 58 37 138
2008 TI 13 56 5 18 8 0 0 68 26 111
2008 TI-05 13 55 6 18 8 0 0 68 27 109

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 67 23 5 2 0 1 2 93 2 126
2017 TI-05 67 22 5 2 0 1 2 92 3 119
2014 TI 51 30 6 9 1 1 2 83 11 116
2011 TI 58 31 3 3 2 1 2 92 5 139
2011 TI-05 58 31 3 2 2 1 2 92 5 137
2008 TI 67 23 4 4 4 0 0 89 7 111
2008 TI-05 67 22 4 4 4 0 0 89 7 109

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 73 15 6 2 0 0 4 92 2 125
2017 TI-05 73 16 6 1 0 0 4 93 1 118
2014 TI 62 29 4 3 0 0 2 92 3 116
2011 TI 71 17 6 2 2 1 2 90 4 139
2011 TI-05 71 16 6 2 2 1 2 89 5 137
2008 TI 71 14 5 5 4 0 2 86 9 111
2008 TI-05 71 14 5 6 4 0 2 86 9 109

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 24 31 4 16 25 0 0 55 41 126
2017 TI-05 24 32 4 16 25 0 0 55 41 119
2014 TI 22 32 4 23 20 0 0 53 43 116
2011 TI 35 36 12 11 6 0 0 71 17 140
2011 TI-05 35 36 12 12 6 0 0 70 17 138

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 13 44 12 18 14 0 0 56 32 126
2017 TI-05 13 45 12 15 15 0 0 58 30 119
2014 TI 11 34 10 31 15 0 0 45 46 116
2011 TI 17 42 11 16 14 0 0 59 30 140
2011 TI-05 17 42 10 16 14 0 0 59 30 138
2008 TI 8 50 12 18 13 0 0 58 31 111
2008 TI-05 7 50 12 18 13 0 0 57 31 109

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 51 37 5 3 2 0 1 89 6 126
2017 TI-05 50 38 5 3 2 0 1 89 6 119
2014 TI 46 33 9 7 4 0 0 79 11 117
2011 TI 52 33 6 7 2 0 0 85 9 139
2011 TI-05 52 33 6 7 2 0 0 85 9 137
2008 TI 60 29 5 4 2 0 0 89 5 111
2008 TI-05 60 29 6 4 2 0 0 89 6 109

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 57 34 3 3 2 0 0 91 5 126
2017 TI-05 55 36 3 3 2 0 0 91 6 119
2014 TI 51 34 7 4 4 0 0 84 9 116
2011 TI 50 40 5 4 1 0 0 91 4 139
2011 TI-05 50 41 4 4 1 0 0 91 4 137
2008 TI 58 39 3 1 0 0 0 96 1 111
2008 TI-05 57 39 3 1 0 0 0 96 1 109

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 42 35 7 11 5 0 0 78 15 126
2017 TI-05 43 35 7 9 5 0 0 78 15 119
2014 TI 21 45 9 19 6 0 0 66 25 117

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 43 29 13 11 4 0 0 72 15 126
2017 TI-05 44 27 14 11 4 0 0 71 15 119
2014 TI 12 25 10 19 32 0 1 38 52 117
2011 TI 34 34 11 13 6 1 1 69 20 140
2011 TI-05 33 35 10 13 7 1 1 70 20 138

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 38 28 5 17 9 2 2 69 26 125
2017 TI-05 38 26 5 18 9 2 2 67 28 118
2014 TI 30 27 11 11 14 2 5 62 26 117
2011 TI 28 29 8 12 20 1 2 59 33 140
2011 TI-05 28 29 7 12 20 1 2 59 34 138
2008 TI 45 27 5 14 8 0 0 73 22 110
2008 TI-05 45 27 6 14 8 0 0 72 22 108

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 40 45 6 8 2 0 0 84 10 126
2017 TI-05 39 46 5 8 2 0 0 84 11 119
2014 TI 18 58 8 7 9 0 0 76 16 117
2011 TI 42 36 11 7 4 0 0 79 11 140
2011 TI-05 42 36 11 7 4 0 0 78 11 138
2008 TI 50 44 4 1 2 0 0 94 3 109
2008 TI-05 49 45 4 1 2 0 0 93 3 107

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 19 28 23 16 13 1 1 48 29 126
2017 TI-05 19 28 24 14 13 1 1 48 28 119
2014 TI 12 27 22 21 17 0 0 39 38 117
2011 TI 11 31 21 16 21 0 0 41 37 140
2011 TI-05 10 31 22 16 21 0 0 41 37 138

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 32 39 12 11 6 0 0 71 17 125
2017 TI-05 33 41 13 8 6 0 0 74 14 118

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 34 48 11 5 2 0 0 81 8 126
2017 TI-05 34 48 10 6 2 0 0 82 8 119
2014 TI 25 34 22 9 8 0 1 59 18 117
2011 TI 22 50 10 11 6 1 0 72 17 139
2011 TI-05 22 50 10 10 7 1 0 73 17 137
2008 TI 41 40 8 7 3 2 0 82 10 111
2008 TI-05 39 40 8 7 3 2 0 81 10 109

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 21 36 13 18 13 0 0 57 31 126
2017 TI-05 20 36 13 18 12 0 0 56 31 119

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 55 37 5 2 2 0 0 91 4 126
2017 TI-05 53 39 4 2 2 0 0 92 4 119
2014 TI 54 34 8 3 2 0 0 88 4 117
2011 TI 56 34 6 3 0 0 0 91 3 140
2011 TI-05 57 34 7 3 0 0 0 91 3 138

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 24 35 14 17 9 1 0 59 26 126
2017 TI-05 24 34 14 17 10 1 0 58 27 119
2014 TI 9 24 10 27 30 0 1 33 58 117
2011 TI 18 29 18 24 12 0 0 47 35 139
2011 TI-05 18 29 18 24 12 0 0 47 36 137

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 23 42 16 13 6 0 0 65 20 126
2017 TI-05 22 42 16 13 7 0 0 64 20 119
2014 TI 10 33 18 25 14 0 0 44 38 117

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 23 40 12 16 10 0 0 63 25 126
2017 TI-05 23 40 12 14 10 0 0 63 24 119
2014 TI 10 21 27 24 17 1 0 32 41 117
2011 TI 21 36 17 14 11 1 0 58 25 140
2011 TI-05 21 36 17 14 11 1 0 57 26 138

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 43 43 5 7 2 0 0 86 9 126
2017 TI-05 44 42 5 7 2 0 0 86 9 119
2014 TI 24 52 8 10 6 0 0 76 16 117
2011 TI 46 39 4 9 1 0 0 85 11 140
2011 TI-05 46 38 4 9 1 0 0 85 11 138
2008 TI 54 37 4 4 2 0 0 91 5 111
2008 TI-05 53 38 4 4 2 0 0 91 6 109

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 20 39 19 14 5 1 3 61 19 126
2017 TI-05 20 40 18 13 5 1 3 62 18 119
2014 TI 21 34 28 9 8 0 0 55 16 117
2011 TI 24 45 16 6 7 1 1 71 13 140
2011 TI-05 25 44 16 6 7 1 1 70 13 138
2008 TI 17 36 25 14 8 0 0 53 22 111
2008 TI-05 17 36 26 14 8 0 0 52 22 109

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 13 24 33 19 9 2 1 29 38 126
2017 TI-05 12 23 35 19 9 2 1 29 36 119
2014 TI 25 33 30 7 4 0 1 11 58 116
2011 TI 7 26 41 19 6 0 2 25 34 140
2011 TI-05 7 26 40 19 6 0 2 25 34 138
2008 TI 9 29 37 19 5 1 0 25 38 111
2008 TI-05 9 28 38 18 6 1 0 24 38 109

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 20 19 26 16 13 3 2 31 41 125
2017 TI-05 19 19 27 17 13 3 3 32 39 118
2014 TI 39 27 21 9 2 1 1 11 67 117
2011 TI 14 24 24 27 6 1 3 35 40 140
2011 TI-05 14 24 25 27 7 1 3 35 40 138
2008 TI 17 32 26 18 6 0 0 24 50 111
2008 TI-05 17 33 27 17 6 0 0 23 50 109

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 24 24 29 15 6 2 0 22 49 126
2017 TI-05 24 22 29 16 6 2 0 23 48 119
2014 TI 42 23 24 8 3 0 0 11 65 117
2011 TI 19 25 30 17 5 1 3 22 46 139
2011 TI-05 20 25 31 16 5 1 3 22 46 137
2008 TI 9 23 41 23 3 0 2 26 33 111
2008 TI-05 9 24 41 21 3 0 2 24 34 109

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 9 17 32 19 19 2 1 39 27 126
2017 TI-05 8 17 33 20 19 2 1 40 26 119
2014 TI 15 20 30 27 6 1 1 34 35 116
2011 TI 14 19 30 24 9 1 3 35 34 139
2011 TI-05 14 18 31 25 9 1 3 36 33 137
2008 TI 7 17 40 28 7 0 1 35 25 111
2008 TI-05 7 17 40 27 7 0 1 34 25 109

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 20 23 27 17 7 4 2 26 45 126
2017 TI-05 19 23 28 16 8 4 2 26 45 119
2014 TI 39 35 15 7 2 1 1 9 76 117
2011 TI 26 18 33 14 6 1 2 21 45 140
2011 TI-05 26 18 33 13 7 1 2 20 46 138
2008 TI 25 34 24 12 4 1 0 15 60 111
2008 TI-05 26 35 25 10 4 1 0 14 61 109

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 10 14 28 21 15 5 6 40 28 126
2017 TI-05 9 13 29 21 16 6 6 42 25 119
2014 TI 25 29 21 16 4 3 3 22 57 117
2011 TI 12 9 22 25 24 2 6 54 22 138
2011 TI-05 12 9 22 25 24 2 6 54 22 136
2008 TI 12 24 38 14 9 1 2 24 37 111
2008 TI-05 12 25 39 13 9 1 2 23 38 109

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 28 30 25 10 3 3 2 14 61 126
2017 TI-05 28 29 25 10 3 3 2 14 60 119
2014 TI 39 33 19 9 0 0 0 9 73 117
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 72 13 6 1 1 0 7 92 2 126
2017 TI-05 72 13 6 1 1 0 8 92 2 119
2014 TI 78 14 2 2 0 0 4 96 2 116
2011 TI 71 12 5 5 1 1 6 88 6 139
2011 TI-05 70 12 5 5 1 1 6 88 6 137
2008 TI 75 9 5 2 4 0 6 89 6 110
2008 TI-05 75 8 5 2 4 0 6 89 6 108

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 13 23 20 19 20 4 2 38 41 126
2017 TI-05 13 23 21 18 19 4 2 38 40 119
2014 TI 16 29 18 16 15 4 0 48 33 116

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 30 24 9 18 18 1 0 54 36 126
2017 TI-05 31 24 7 18 18 1 0 56 37 119
2014 TI 28 32 13 16 9 2 0 61 26 116

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 20 35 16 14 15 0 0 55 29 126
2017 TI-05 21 36 17 14 12 0 0 56 27 119
2014 TI 12 44 18 22 3 1 1 56 25 117
2011 TI 19 34 19 19 9 1 0 53 28 140
2011 TI-05 18 34 20 18 9 1 0 53 28 138
2008 TI 14 32 20 19 10 5 0 49 30 111
2008 TI-05 15 31 20 19 10 5 0 48 31 109

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 14 27 18 14 17 10 1 45 35 126
2017 TI-05 15 26 18 14 17 10 1 45 34 119
2014 TI 7 30 21 15 13 14 1 43 33 117
2011 TI 16 23 22 16 11 11 0 44 31 140
2011 TI-05 15 23 22 16 12 12 0 43 31 138
2008 TI 11 24 19 22 9 15 0 41 36 111
2008 TI-05 11 24 19 21 9 16 0 41 36 109

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 4 15 22 20 24 16 0 22 52 126
2017 TI-05 4 15 22 20 23 16 0 22 52 119
2014 TI 3 11 20 25 30 11 1 16 62 117

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 23 39 9 15 14 0 0 62 29 126
2017 TI-05 23 41 8 14 13 0 0 64 28 119
2014 TI 21 51 4 14 9 0 0 73 23 117
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 31 37 15 10 7 0 1 68 17 126
2017 TI-05 30 37 15 10 7 0 1 67 18 119
2014 TI 25 33 20 14 9 0 0 57 23 117
2011 TI 20 37 18 10 14 1 0 57 25 139
2011 TI-05 20 37 18 10 15 1 0 57 25 137
2008 TI 23 39 15 10 13 0 0 62 23 111
2008 TI-05 24 38 16 10 13 0 0 61 23 109

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 30 36 14 9 8 2 1 68 18 126
2017 TI-05 30 36 13 10 8 2 1 68 19 119
2014 TI 26 32 16 16 9 1 0 59 25 117
2011 TI 23 35 19 9 10 4 0 60 20 140
2011 TI-05 22 36 19 9 10 4 0 60 20 138
2008 TI 28 28 17 12 12 4 0 58 24 111
2008 TI-05 28 27 17 12 12 4 0 57 25 109

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 30 42 9 13 5 2 0 73 18 126
2017 TI-05 29 42 8 13 6 2 0 72 20 119
2014 TI 26 41 10 16 8 0 0 67 24 117
2011 TI 27 39 14 10 9 1 0 67 19 140
2011 TI-05 27 39 14 10 9 1 0 66 20 138
2008 TI 28 41 9 11 10 1 0 70 21 111
2008 TI-05 28 40 9 11 10 1 0 69 21 109

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 79 9 1 1 2 0 9 97 3 126
2017 TI-05 78 10 1 1 2 0 9 96 3 119
2014 TI 82 12 2 0 0 0 4 98 0 117
2011 TI 76 10 5 1 4 1 4 90 5 139
2011 TI-05 75 10 5 1 4 1 4 90 5 137
2008 TI 86 4 3 1 2 0 5 94 3 111
2008 TI-05 85 4 3 1 2 0 6 94 3 109

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 47 30 7 7 5 2 2 80 12 126
2017 TI-05 47 29 7 7 5 2 2 80 13 119
2014 TI 26 21 7 11 34 2 0 47 46 117
2011 TI 44 36 5 10 4 0 1 80 14 140
2011 TI-05 43 36 5 10 4 0 1 80 15 138

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 46 32 4 6 10 2 0 79 17 126
2017 TI-05 46 31 4 7 11 2 0 78 18 119

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 46 28 9 5 10 2 0 76 15 126
2017 TI-05 45 28 9 5 11 2 0 74 16 119

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 46 29 9 8 8 1 0 75 16 126
2017 TI-05 45 28 10 8 8 1 0 73 17 119
2014 TI 25 36 12 14 13 1 0 61 27 117
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 13 27 21 13 12 14 0 47 29 126
2017 TI-05 13 27 20 13 12 15 0 47 29 119
2014 TI 12 21 16 20 23 8 1 36 47 117
2011 TI 14 28 20 11 14 12 1 48 29 139
2011 TI-05 14 28 20 11 15 12 1 48 29 137

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 14 25 19 18 17 6 0 42 38 126
2017 TI-05 14 25 20 17 17 6 0 42 36 119
2014 TI 8 15 14 20 40 2 1 24 61 117
2011 TI 12 25 24 14 22 4 0 38 38 138
2011 TI-05 11 25 24 14 23 4 0 37 38 136
2008 TI 11 29 16 23 19 3 0 41 43 111
2008 TI-05 10 29 17 23 18 3 0 41 42 109

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 10 21 18 21 21 8 0 34 46 126
2017 TI-05 10 20 19 20 22 9 0 33 46 119
2014 TI 5 8 14 23 44 3 1 14 71 117
2011 TI 6 19 22 24 21 9 0 28 49 139
2011 TI-05 6 19 22 23 21 9 0 27 49 137
2008 TI 6 18 23 32 16 5 0 26 50 111
2008 TI-05 6 18 23 31 17 6 0 25 50 109

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 13 24 18 16 22 6 0 40 40 126
2017 TI-05 13 23 19 16 23 6 0 39 41 119
2014 TI 5 12 15 15 46 5 1 18 65 117
2011 TI 8 16 19 21 23 14 0 28 51 139
2011 TI-05 7 16 19 20 23 14 0 27 51 137
2008 TI 7 29 16 23 15 10 0 40 42 111
2008 TI-05 6 29 17 23 15 10 0 40 42 109

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 13 23 23 18 17 6 0 38 38 126
2017 TI-05 12 23 24 18 17 6 0 37 37 119
2014 TI 6 12 16 22 42 1 1 18 65 117
2011 TI 10 26 22 20 18 4 0 37 40 139
2011 TI-05 9 26 23 20 18 4 0 37 39 137
2008 TI 7 41 16 21 13 3 0 49 34 111
2008 TI-05 6 41 17 20 13 3 0 49 34 109
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 22 41 22 8 6 1 0 64 14 125
2017 TI-05 22 42 21 9 6 1 0 64 14 118
2014 TI 9 27 25 20 20 0 0 36 39 117
2011 TI 12 39 26 12 10 1 1 51 22 140
2011 TI-05 12 39 25 12 10 1 1 51 23 138

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 39 42 8 6 2 2 0 83 9 125
2017 TI-05 38 41 9 7 3 3 0 82 9 118
2014 TI 41 32 14 6 5 2 0 74 11 117
2011 TI 26 51 11 9 1 2 0 79 9 140
2011 TI-05 26 51 12 9 1 2 0 79 10 138

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 38 37 12 9 4 1 0 75 13 124
2017 TI-05 37 38 12 8 4 1 0 76 13 117
2014 TI 31 39 13 10 3 4 0 72 14 117
2011 TI 28 36 18 11 6 2 0 65 17 140
2011 TI-05 28 36 18 10 6 2 0 65 16 138
2008 TI 21 39 14 15 5 5 1 63 22 111
2008 TI-05 21 39 15 16 6 5 0 63 22 109

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 22 41 21 8 5 2 0 65 13 124
2017 TI-05 22 40 23 8 5 3 0 63 13 117
2014 TI 21 40 19 13 4 3 0 63 18 117
2011 TI 12 28 27 20 9 3 0 42 30 137
2011 TI-05 12 29 27 20 10 3 0 42 31 135

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 17 25 18 10 24 6 1 45 37 124
2017 TI-05 16 24 19 10 24 6 1 43 37 117
2014 TI 13 27 17 20 18 5 0 42 40 117
2011 TI 16 27 16 14 15 12 0 48 34 139
2011 TI-05 15 26 16 15 15 12 0 48 34 137

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 64 11 6 6 2 0 11 85 9 126
2017 TI-05 64 12 6 5 2 0 12 86 8 119
2014 TI 62 18 5 4 4 0 6 85 9 117

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 65 15 11 1 1 1 6 86 2 126
2017 TI-05 64 16 11 1 1 1 7 86 2 119
2014 TI 67 20 5 3 2 3 2 90 4 117
2011 TI 67 16 3 4 1 4 4 91 5 140
2011 TI-05 67 16 3 4 1 4 4 91 6 138
2008 TI 73 16 3 3 1 1 4 93 4 111
2008 TI-05 72 17 3 3 1 1 4 93 4 109

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 16 32 19 18 12 3 0 50 31 126
2017 TI-05 15 31 20 17 12 3 0 48 31 119
2014 TI 13 18 16 28 21 3 0 32 51 117
2011 TI 13 24 22 21 18 1 1 38 39 139
2011 TI-05 12 25 23 21 18 1 1 38 39 137
2008 TI 10 31 17 24 17 1 0 41 41 110
2008 TI-05 9 31 18 24 17 1 0 41 41 108

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 10 32 13 18 18 6 2 46 40 126
2017 TI-05 10 30 14 18 19 6 2 44 40 119
2014 TI 8 20 10 27 34 0 1 28 62 117
2011 TI 6 17 19 28 25 2 3 25 56 140
2011 TI-05 7 17 18 28 25 2 3 24 56 138
2008 TI 10 30 11 24 19 3 4 43 46 110
2008 TI-05 9 31 11 24 19 3 4 43 46 108

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 12 35 22 13 13 6 0 49 27 126
2017 TI-05 11 34 23 12 13 6 0 48 27 119

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 33 27 23 5 6 5 1 65 11 123
2017 TI-05 32 27 23 5 6 6 1 63 12 116
2014 TI 25 37 22 7 3 7 0 66 10 117

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 24 39 17 8 8 4 0 66 17 125
2017 TI-05 23 39 17 8 9 4 0 65 18 118
2014 TI 21 28 28 8 9 4 1 52 18 117
2011 TI 21 45 13 7 9 5 0 69 17 138
2011 TI-05 21 45 13 7 10 5 0 69 17 136

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 31 45 8 9 6 0 0 76 16 125
2017 TI-05 31 44 8 10 7 0 0 75 17 118
2014 TI 16 38 21 16 8 1 1 54 24 117
2011 TI 27 45 12 9 7 1 0 72 16 139
2011 TI-05 26 45 12 9 7 1 0 72 16 137
2008 TI 25 44 14 11 6 0 0 69 17 111
2008 TI-05 25 44 14 11 6 0 0 69 17 109

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 28 29 17 16 9 1 0 58 25 124
2017 TI-05 29 29 17 15 9 1 0 58 25 118
2014 TI 6 21 20 32 20 0 1 28 52 117
2011 TI 18 35 21 16 9 1 0 53 25 140
2011 TI-05 17 36 21 17 9 1 0 53 26 138

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 27 32 17 14 9 1 0 59 23 124
2017 TI-05 27 33 16 14 9 1 0 60 23 117
2014 TI 5 23 13 36 23 0 0 28 59 117
2011 TI 15 33 24 17 10 1 0 49 28 139
2011 TI-05 15 34 24 17 10 1 0 49 27 137
2008 TI 11 46 19 13 11 1 0 57 24 111
2008 TI-05 11 45 19 13 11 1 0 56 24 109

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 28 19 21 14 10 8 0 51 27 125
2017 TI-05 28 19 20 13 11 8 0 52 26 118
2014 TI 9 17 21 26 24 3 1 27 51 117
2011 TI 22 22 14 19 14 8 1 47 37 139
2011 TI-05 21 21 15 20 15 8 1 46 38 137
2008 TI 20 36 20 12 5 6 1 60 18 111
2008 TI-05 19 36 20 12 6 6 1 59 19 109
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 TI 16 46 39 126
2017 TI-05 16 46 38 119
2014 TI 38 21 40 117
2011 TI 24 37 39 140
2011 TI-05 23 37 40 138

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 TI 31 5 38 15 5 7 19
2017 TI-05 32 5 34 16 5 7 18
2014 TI 27 5 42 20 9999 7 45
2011 TI 33 6 33 27 9999 0 33
2011 TI-05 31 6 34 28 9999 0 32
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 29 71 126
2017 TI-05 28 72 119
2014 TI 22 78 117

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 TI 63 37
2017 TI-05 59 34
2014 TI 62 26

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 TI 73 37
2017 TI-05 74 34
2014 TI 62 26

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 TI 0 37
2017 TI-05 0 34

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 TI 0 37
2017 TI-05 0 34
2014 TI 0 26

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 0 37
2017 TI-05 0 34
2014 TI 0 26

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 TI 40 37
2017 TI-05 38 34
2014 TI 46 26

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 TI 51 37
2017 TI-05 55 34
2014 TI 38 26

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 TI 56 37
2017 TI-05 58 34
2014 TI 35 26

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 TI 36 37
2017 TI-05 39 34
2014 TI 31 26

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 TI 29 37
2017 TI-05 32 34
2014 TI 42 26

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 TI 49 37
2017 TI-05 50 34
2014 TI 42 26

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 TI 38 37
2017 TI-05 39 34
2014 TI 38 26

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 TI 16 37
2017 TI-05 15 34
2014 TI 23 26

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 TI 56 37
2017 TI-05 58 34
2014 TI 46 26

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 TI 37 37
2017 TI-05 38 34
2014 TI 46 26

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 TI 54 37
2017 TI-05 50 34
2014 TI 60 25

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 TI 48 37
2017 TI-05 50 34
2014 TI 32 25

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 TI 0 37
2017 TI-05 0 34

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 TI 35 37
2017 TI-05 32 34
2014 TI 32 25

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 TI 21 37
2017 TI-05 20 34

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 TI 20 37
2017 TI-05 18 34

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 20 37
2017 TI-05 21 34

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 TI 19 37
2017 TI-05 20 34

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 TI 17 29
2017 TI-05 18 27
2014 TI 23 22

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 TI 27 29
2017 TI-05 29 27

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 TI 24 29
2017 TI-05 22 27
2014 TI 23 22

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 TI 52 29
2017 TI-05 49 27
2014 TI 32 22

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 TI 0 29
2017 TI-05 0 27
2014 TI 0 22

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 TI 61 29
2017 TI-05 59 27
2014 TI 41 22

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 TI 0 29
2017 TI-05 0 27

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 95 5 37
2017 TI-05 94 6 34

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 8 17 20 9 15 27 5 36 34 126
2017 TI-05 8 16 20 8 15 28 5 35 35 119
2014 TI 8 14 16 15 15 28 4 32 44 117

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 18 30 24 9 11 8 1 52 22 125
2017 TI-05 17 30 24 9 11 8 1 52 22 118
2014 TI 12 21 24 16 14 13 0 38 34 117
2011 TI 22 29 21 11 10 7 0 55 22 139
2011 TI-05 21 29 21 11 10 7 0 54 23 137
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 32 52 8 3 2 2 0 86 6 126
2017 TI-05 31 52 8 3 2 2 0 86 6 119
2014 TI 29 55 8 5 2 1 0 85 7 116
2011 TI 16 63 14 4 1 1 0 80 5 140
2011 TI-05 16 63 14 4 1 1 0 80 5 138
2008 TI 21 59 8 5 5 2 0 82 10 111
2008 TI-05 20 60 8 6 5 2 0 81 10 109

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 6 29 23 9 11 21 2 44 27 125
2017 TI-05 5 28 24 8 11 22 2 43 25 118
2014 TI 4 20 17 24 25 8 3 26 55 117
2011 TI 4 29 25 23 8 11 1 37 35 140
2011 TI-05 3 29 25 22 8 12 1 36 35 138

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 38 35 9 4 4 10 0 81 9 126
2017 TI-05 37 34 10 4 4 11 0 80 9 119
2014 TI 30 38 15 8 6 3 0 71 14 117
2011 TI 18 45 14 10 6 7 0 68 18 140
2011 TI-05 17 45 14 10 7 7 0 67 18 138
2008 TI 21 46 14 6 4 10 0 74 11 111
2008 TI-05 20 47 14 6 4 10 0 74 10 109

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 19 34 16 6 8 17 0 64 17 126
2017 TI-05 19 35 13 7 8 18 0 66 17 119
2014 TI 13 23 21 14 18 12 0 41 36 117
2011 TI 11 44 17 10 9 9 0 61 20 140
2011 TI-05 11 44 17 9 9 9 0 61 20 138
2008 TI 26 38 16 8 4 8 0 70 13 111
2008 TI-05 26 38 17 8 4 8 0 69 13 109
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 13 87 125
2017 TI-05 13 87 118
2014 TI 14 86 117

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 TI 31 16
2017 TI-05 33 15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 TI 88 16
2017 TI-05 87 15
2014 TI 88 17

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 TI 0 16
2017 TI-05 0 15
2014 TI 0 17

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 TI 0 16
2017 TI-05 0 15
2014 TI 0 17

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 TI 0 16
2017 TI-05 0 15

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 0 16
2017 TI-05 0 15
2014 TI 0 17

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 TI 0 16
2017 TI-05 0 15
2014 TI 0 17

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 TI 31 16
2017 TI-05 33 15
2014 TI 29 17

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 TI 37 16
2017 TI-05 33 15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 TI 0 16
2017 TI-05 0 15

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 TI 0 16
2017 TI-05 0 15
2014 TI 0 17

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 TI 0 16
2017 TI-05 0 15

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 TI 32 16
2017 TI-05 34 15

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 TI 0 16
2017 TI-05 0 15
2014 TI 0 17

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 TI 63 16
2017 TI-05 60 15
2014 TI 59 17

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 TI 0 16
2017 TI-05 0 15

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 TI 0 16
2017 TI-05 0 15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 TI 31 16
2017 TI-05 33 15

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 TI 0 13
2017 TI-05 0 12
2014 TI 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 TI 0 13
2017 TI-05 0 12
2014 TI 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 TI 0 13
2017 TI-05 0 12
2014 TI 0 10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 TI 0 13
2017 TI-05 0 12
2014 TI 0 10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 TI-05 0 12
2014 TI 0 10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 TI 68 13
2017 TI-05 66 12
2014 TI 60 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 TI 0 13
2017 TI-05 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 TI 68 13
2017 TI-05 66 12
2014 TI 70 10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 0 13
2017 TI-05 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 94 6 16
2017 TI-05 93 7 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 8 14 21 8 6 33 10 38 24 126
2017 TI-05 8 14 20 7 6 34 11 40 24 119
2014 TI 6 14 26 8 4 34 8 34 22 117

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 21 29 22 6 6 13 3 60 14 125
2017 TI-05 20 30 23 5 6 13 3 59 14 118
2014 TI 15 23 32 5 5 18 2 48 13 117
2011 TI 28 32 20 5 6 9 0 66 12 139
2011 TI-05 28 32 20 5 6 9 0 66 12 137
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 6 24 22 18 28 0 2 31 47 126
2017 TI-05 7 25 24 17 26 0 2 32 44 119

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 11 18 29 21 19 2 0 30 41 126
2017 TI-05 11 19 29 20 18 2 0 31 39 119

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 21 28 20 16 11 2 2 51 28 124
2017 TI-05 21 30 20 14 11 3 2 53 27 117

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 16 17 28 17 21 1 1 34 38 126
2017 TI-05 17 18 28 16 20 1 1 36 36 119

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 46 24 17 3 2 2 7 77 5 126
2017 TI-05 47 23 15 3 2 2 7 78 5 119

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 18 30 30 9 12 1 1 48 21 126
2017 TI-05 16 32 30 9 11 1 1 49 21 119

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 19 29 27 12 8 4 1 51 21 125
2017 TI-05 20 29 26 11 8 4 1 52 20 118

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 15 32 23 15 10 4 1 49 27 125
2017 TI-05 15 33 24 14 9 4 1 50 25 118

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 25 32 20 12 8 2 2 59 21 126
2017 TI-05 25 32 18 12 8 2 2 60 21 119

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 11 33 27 13 13 1 2 45 27 126
2017 TI-05 12 33 26 14 12 1 2 46 27 119

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 30 27 17 14 11 1 0 58 25 126
2017 TI-05 29 27 18 13 12 1 0 57 25 119

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 50 25 11 7 7 1 0 75 14 124
2017 TI-05 52 23 10 6 8 1 0 76 14 118

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 48 29 11 5 6 1 1 78 11 126
2017 TI-05 50 30 8 5 6 1 1 81 11 119

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 52 22 9 6 9 2 0 75 16 126
2017 TI-05 52 22 10 6 9 2 0 75 15 119

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 48 2 2 1 1 1 46 94 3 124
2017 TI-05 50 3 2 1 1 1 44 94 3 117

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 43 27 16 6 2 2 4 74 9 122
2017 TI-05 43 27 15 6 3 2 5 74 9 115

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 62 20 8 2 2 1 5 87 5 126
2017 TI-05 61 20 8 2 2 1 5 86 5 119

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 30 39 18 7 1 2 4 73 8 126
2017 TI-05 27 41 18 8 1 2 4 72 9 119

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 4 25 45 16 11 0 0 28 27 126
2017 TI-05 4 24 45 16 11 0 0 28 27 119

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 8 24 45 19 5 0 0 24 32 125
2017 TI-05 8 25 44 18 5 0 0 23 33 118

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 25 43 15 8 7 3 0 69 15 126
2017 TI-05 24 43 13 8 8 3 0 70 16 119

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 15 33 14 18 20 0 0 48 38 126
2017 TI-05 15 34 15 15 20 0 0 49 36 119
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 26 74 125
2017 TI-05 26 74 118
2014 TI 27 73 117

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 71 29 32
2017 TI-05 70 30 31
2014 TI 47 53 32

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 31 17 17 22 13 0 0 48 35 23
2017 TI-05 32 18 14 23 14 0 0 50 36 22
2014 TI 13 46 13 14 13 0 0 59 27 15
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 21 21 24 17 15 2 0 22 78 126
2017 TI-05 23 22 23 16 13 2 0 23 77 119

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 TI 16 95
2017 TI-05 15 88

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 TI 31 95
2017 TI-05 29 88

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 TI 22 95
2017 TI-05 23 88

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 TI 44 95
2017 TI-05 41 88

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 TI 3 95
2017 TI-05 3 88

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 TI 52 95
2017 TI-05 54 88

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 TI 5 39 27 12 6 11 94
2017 TI-05 6 42 28 12 3 10 87

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 5 23 20 14 28 1 10 31 47 96
2017 TI-05 5 24 20 13 27 1 10 32 45 89

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 2 7 16 12 52 1 9 11 72 96
2017 TI-05 2 8 16 12 51 1 10 12 71 89
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