2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 54 37 5 5 0 0 0 91 5 22
2014 PG 35 61 4 0 0 0 0 96 0 23
2011 PG 38 47 7 4 4 0 0 84 9 45
2011 PG-01 30 40 0 10 20 0 0 70 30 10
2011 PG-02 50 36 7 7 0 0 0 86 7 14
2011 PG-04 27 55 18 0 0 0 0 82 0 11
2008 PG 42 42 8 4 4 0 0 85 8 26
2008 PG-02 30 60 0 0 10 0 0 90 10 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 63 32 0 5 0 0 0 95 5 22
2014 PG 65 22 9 4 0 0 0 87 4 23
2011 PG 58 31 7 4 0 0 0 89 4 45
2011 PG-01 60 30 10 0 0 0 0 90 0 10
2011 PG-02 57 29 7 7 0 0 0 86 7 14
2011 PG-04 55 27 9 9 0 0 0 82 9 11
2008 PG 50 35 12 4 0 0 0 85 4 26
2008 PG-02 40 30 20 10 0 0 0 70 10 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 59 9 14 14 5 0 0 68 18 22
2014 PG 39 30 17 13 0 0 0 70 13 23
2011 PG 40 36 9 9 7 0 0 76 16 45
2011 PG-01 60 30 0 10 0 0 0 90 10 10
2011 PG-02 43 43 7 7 0 0 0 86 7 14
2011 PG-04 27 36 0 9 27 0 0 64 36 11
2008 PG 54 27 4 12 4 0 0 81 15 26
2008 PG-02 60 30 10 0 0 0 0 90 0 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 45 37 5 9 5 0 0 82 14 22
2014 PG 22 39 9 17 13 0 0 61 30 23
2011 PG 36 47 11 2 4 0 0 82 7 45
2011 PG-01 20 60 10 0 10 0 0 80 10 10
2011 PG-02 50 36 14 0 0 0 0 86 0 14
2011 PG-04 18 55 18 0 9 0 0 73 9 11

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 41 46 5 5 5 0 0 86 9 22
2014 PG 26 26 17 17 13 0 0 52 30 23
2011 PG 20 44 13 18 4 0 0 64 22 45
2011 PG-01 20 30 10 30 10 0 0 50 40 10
2011 PG-02 7 57 14 21 0 0 0 64 21 14
2011 PG-04 36 45 9 0 9 0 0 82 9 11
2008 PG 19 42 19 12 8 0 0 62 19 26
2008 PG-02 10 50 20 20 0 0 0 60 20 10

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 41 36 5 9 9 0 0 77 18 22
2014 PG 22 30 22 26 0 0 0 52 26 23
2011 PG 24 40 13 9 9 0 4 67 19 45
2011 PG-01 20 40 10 20 10 0 0 60 30 10
2011 PG-02 29 21 14 14 7 0 14 58 25 14
2011 PG-04 27 45 18 0 9 0 0 73 9 11
2008 PG 31 65 4 0 0 0 0 96 0 26
2008 PG-02 30 70 0 0 0 0 0 100 0 10

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 50 36 5 9 0 0 0 86 9 22
2014 PG 35 52 0 9 4 0 0 87 13 23
2011 PG 29 42 16 9 2 2 0 73 11 45
2011 PG-01 10 50 30 10 0 0 0 60 10 10
2011 PG-02 36 36 14 14 0 0 0 71 14 14
2011 PG-04 45 27 9 0 9 9 0 80 10 11
2008 PG 46 42 12 0 0 0 0 88 0 26
2008 PG-02 50 40 10 0 0 0 0 90 0 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 55 32 14 0 0 0 0 86 0 22
2014 PG 39 48 4 9 0 0 0 87 9 23

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 64 23 5 9 0 0 0 86 9 22
2014 PG 52 30 13 4 0 0 0 83 4 23
2011 PG 29 44 7 11 9 0 0 73 20 45
2011 PG-01 30 40 10 10 10 0 0 70 20 10
2011 PG-02 29 43 7 14 7 0 0 71 21 14
2011 PG-04 18 45 9 9 18 0 0 64 27 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 36 28 9 9 5 5 9 74 16 22
2014 PG 26 26 22 4 4 0 17 63 11 23
2011 PG 20 29 9 24 7 2 9 55 35 45
2011 PG-01 10 40 0 40 10 0 0 50 50 10
2011 PG-02 7 50 14 7 7 7 7 67 17 14
2011 PG-04 36 18 9 18 9 0 9 60 30 11
2008 PG 23 35 15 19 8 0 0 58 27 26
2008 PG-02 20 40 20 10 10 0 0 60 20 10

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 23 55 18 0 5 0 0 77 5 22
2014 PG 13 48 22 13 4 0 0 61 17 23
2011 PG 18 55 14 7 7 0 0 73 14 44
2011 PG-01 10 70 10 10 0 0 0 80 10 10
2011 PG-02 21 43 21 7 7 0 0 64 14 14
2011 PG-04 30 40 10 0 20 0 0 70 20 10
2008 PG 15 65 12 8 0 0 0 81 8 26
2008 PG-02 10 90 0 0 0 0 0 100 0 10

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 34 38 14 0 14 0 0 72 14 21
2014 PG 13 48 17 17 4 0 0 61 22 23
2011 PG 11 43 16 14 11 2 2 57 26 44
2011 PG-01 10 40 10 10 20 0 10 56 33 10
2011 PG-02 14 57 14 7 0 7 0 77 8 14
2011 PG-04 0 36 27 9 27 0 0 36 36 11

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 55 27 5 14 0 0 0 82 14 22

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 55 27 9 9 0 0 0 82 9 22
2014 PG 26 52 13 4 4 0 0 78 9 23
2011 PG 30 50 16 2 0 2 0 81 2 44
2011 PG-01 30 50 20 0 0 0 0 80 0 10
2011 PG-02 29 57 7 0 0 7 0 92 0 14
2011 PG-04 27 45 18 9 0 0 0 73 9 11
2008 PG 35 50 12 0 4 0 0 85 4 26
2008 PG-02 30 40 20 0 10 0 0 70 10 10

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 46 32 5 9 9 0 0 77 18 22

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 46 45 9 0 0 0 0 91 0 22
2014 PG 43 26 22 4 4 0 0 70 9 23
2011 PG 49 40 7 2 2 0 0 89 4 45
2011 PG-01 50 50 0 0 0 0 0 100 0 10
2011 PG-02 50 29 14 0 7 0 0 79 7 14
2011 PG-04 55 45 0 0 0 0 0 100 0 11

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 50 36 5 0 9 0 0 86 9 22
2014 PG 30 30 17 9 13 0 0 61 22 23
2011 PG 18 34 23 18 5 2 0 53 23 44
2011 PG-01 30 30 10 20 0 10 0 67 22 10
2011 PG-02 7 43 29 14 7 0 0 50 21 14
2011 PG-04 18 36 18 18 9 0 0 55 27 11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 50 32 14 0 5 0 0 82 5 22
2014 PG 26 43 13 9 9 0 0 70 17 23

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 46 32 5 14 5 0 0 77 18 22
2014 PG 30 48 17 0 4 0 0 78 4 23
2011 PG 21 40 21 12 7 0 0 60 19 43
2011 PG-01 20 30 30 20 0 0 0 50 20 10
2011 PG-02 14 50 21 7 7 0 0 64 14 14
2011 PG-04 20 30 10 20 20 0 0 50 40 10

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 46 36 18 0 0 0 0 82 0 22
2014 PG 26 48 9 13 4 0 0 74 17 23
2011 PG 22 51 11 9 7 0 0 73 16 45
2011 PG-01 0 80 0 10 10 0 0 80 20 10
2011 PG-02 36 36 7 14 7 0 0 71 21 14
2011 PG-04 27 55 0 9 9 0 0 82 18 11
2008 PG 23 62 12 4 0 0 0 85 4 26
2008 PG-02 30 70 0 0 0 0 0 100 0 10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 41 32 14 14 0 0 0 73 14 22
2014 PG 17 35 17 13 17 0 0 52 30 23
2011 PG 24 42 22 11 0 0 0 67 11 45
2011 PG-01 40 30 30 0 0 0 0 70 0 10
2011 PG-02 21 57 14 7 0 0 0 79 7 14
2011 PG-04 9 36 27 27 0 0 0 45 27 11
2008 PG 31 38 12 19 0 0 0 69 19 26
2008 PG-02 20 60 0 20 0 0 0 80 20 10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 0 23 37 27 9 5 0 38 24 22
2014 PG 13 43 30 9 4 0 0 13 57 23
2011 PG 11 44 36 9 0 0 0 9 56 45
2011 PG-01 10 40 40 10 0 0 0 10 50 10
2011 PG-02 14 36 36 14 0 0 0 14 50 14
2011 PG-04 9 64 18 9 0 0 0 9 73 11
2008 PG 23 35 38 4 0 0 0 4 58 26
2008 PG-02 40 30 30 0 0 0 0 0 70 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 5 5 32 32 18 5 5 55 10 22
2014 PG 5 36 27 23 5 0 5 29 43 22
2011 PG 11 29 40 18 0 2 0 18 41 45
2011 PG-01 0 40 40 20 0 0 0 20 40 10
2011 PG-02 7 29 43 14 0 7 0 15 38 14
2011 PG-04 27 27 27 18 0 0 0 18 55 11
2008 PG 38 15 35 8 4 0 0 12 54 26
2008 PG-02 50 20 20 0 10 0 0 10 70 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 14 18 41 9 14 0 5 24 33 22
2014 PG 22 13 39 17 9 0 0 26 35 23
2011 PG 33 31 24 9 0 2 0 9 66 45
2011 PG-01 20 10 50 20 0 0 0 20 30 10
2011 PG-02 36 36 14 7 0 7 0 8 77 14
2011 PG-04 36 45 18 0 0 0 0 0 82 11
2008 PG 38 35 27 0 0 0 0 0 73 26
2008 PG-02 40 30 30 0 0 0 0 0 70 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 9 14 23 23 23 0 9 50 25 22
2014 PG 9 35 35 22 0 0 0 22 43 23
2011 PG 11 27 40 11 9 2 0 20 39 45
2011 PG-01 20 30 40 0 10 0 0 10 50 10
2011 PG-02 7 29 29 14 14 7 0 31 38 14
2011 PG-04 18 27 45 9 0 0 0 9 45 11
2008 PG 27 31 23 19 0 0 0 19 58 26
2008 PG-02 40 30 20 10 0 0 0 10 70 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 5 27 27 32 5 0 5 38 33 22
2014 PG 39 26 26 9 0 0 0 9 65 23
2011 PG 20 27 33 11 4 4 0 16 49 45
2011 PG-01 30 20 20 10 20 0 0 30 50 10
2011 PG-02 21 21 36 7 0 14 0 8 50 14
2011 PG-04 27 27 27 18 0 0 0 18 55 11
2008 PG 19 46 19 15 0 0 0 15 65 26
2008 PG-02 30 40 10 20 0 0 0 20 70 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 9 27 27 14 14 5 5 30 40 22
2014 PG 0 22 17 30 22 0 9 57 24 23
2011 PG 11 18 33 22 7 7 2 32 32 45
2011 PG-01 10 20 30 10 20 10 0 33 33 10
2011 PG-02 14 0 43 29 0 14 0 33 17 14
2011 PG-04 18 45 27 9 0 0 0 9 64 11
2008 PG 19 23 42 12 4 0 0 15 42 26
2008 PG-02 20 10 50 10 10 0 0 20 30 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 14 14 46 14 5 0 9 20 30 22
2014 PG 22 22 17 30 0 0 9 33 48 23
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 54 32 5 9 0 0 0 86 9 22
2014 PG 61 30 4 4 0 0 0 91 4 23
2011 PG 60 20 7 4 9 0 0 80 13 45
2011 PG-01 90 10 0 0 0 0 0 100 0 10
2011 PG-02 57 21 7 7 7 0 0 79 14 14
2011 PG-04 64 0 9 9 18 0 0 64 27 11
2008 PG 62 15 4 4 15 0 0 77 19 26
2008 PG-02 80 20 0 0 0 0 0 100 0 10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 32 46 5 9 0 9 0 85 10 22
2014 PG 26 39 22 4 4 4 0 68 9 23

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 41 45 9 0 5 0 0 86 5 22
2014 PG 35 43 22 0 0 0 0 78 0 23

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 46 23 9 14 5 5 0 72 19 22
2014 PG 17 48 17 9 4 4 0 68 14 23
2011 PG 11 44 13 13 13 4 0 58 28 45
2011 PG-01 20 20 20 10 30 0 0 40 40 10
2011 PG-02 7 50 29 0 14 0 0 57 14 14
2011 PG-04 9 55 0 27 0 9 0 70 30 11
2008 PG 15 58 12 8 8 0 0 73 15 26
2008 PG-02 10 70 10 0 10 0 0 80 10 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 32 41 5 9 5 9 0 80 15 22
2014 PG 22 22 30 9 4 13 0 50 15 23
2011 PG 16 29 13 27 9 7 0 48 38 45
2011 PG-01 10 20 30 20 10 10 0 33 33 10
2011 PG-02 7 36 14 29 7 7 0 46 38 14
2011 PG-04 18 27 0 36 18 0 0 45 55 11
2008 PG 12 35 12 23 15 4 0 48 40 26
2008 PG-02 10 40 20 10 20 0 0 50 30 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 18 28 0 27 5 18 5 59 41 22
2014 PG 9 23 27 23 9 9 0 35 35 22

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 54 37 9 0 0 0 0 91 0 22
2014 PG 48 39 4 4 4 0 0 87 9 23
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 36 46 5 9 5 0 0 82 14 22
2014 PG 43 22 26 4 4 0 0 65 9 23
2011 PG 16 40 22 13 9 0 0 56 22 45
2011 PG-01 10 50 20 10 10 0 0 60 20 10
2011 PG-02 29 21 43 7 0 0 0 50 7 14
2011 PG-04 9 36 9 18 27 0 0 45 45 11
2008 PG 23 38 8 12 12 0 8 67 25 26
2008 PG-02 20 30 10 0 30 0 10 56 33 10

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 50 27 9 5 5 5 0 81 9 22
2014 PG 52 26 17 0 4 0 0 78 4 23
2011 PG 20 44 16 9 7 4 0 67 16 45
2011 PG-01 10 50 20 0 10 10 0 67 11 10
2011 PG-02 29 43 21 7 0 0 0 71 7 14
2011 PG-04 9 36 9 18 18 9 0 50 40 11
2008 PG 19 58 8 12 4 0 0 77 15 26
2008 PG-02 10 60 0 20 10 0 0 70 30 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 59 27 5 5 5 0 0 86 9 22
2014 PG 35 35 22 4 4 0 0 70 9 23
2011 PG 22 40 20 11 7 0 0 62 18 45
2011 PG-01 20 60 10 0 10 0 0 80 10 10
2011 PG-02 21 43 29 0 7 0 0 64 7 14
2011 PG-04 18 27 27 18 9 0 0 45 27 11
2008 PG 35 35 12 8 12 0 0 69 19 26
2008 PG-02 30 40 0 0 30 0 0 70 30 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 82 9 5 5 0 0 0 91 5 22
2014 PG 78 13 0 4 4 0 0 91 9 23
2011 PG 64 24 2 2 7 0 0 89 9 45
2011 PG-01 80 20 0 0 0 0 0 100 0 10
2011 PG-02 64 36 0 0 0 0 0 100 0 14
2011 PG-04 73 9 0 0 18 0 0 82 18 11
2008 PG 73 19 0 0 4 0 4 96 4 26
2008 PG-02 70 20 0 0 0 0 10 100 0 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 68 27 0 0 0 0 5 100 0 22
2014 PG 65 22 4 0 0 0 9 95 0 23
2011 PG 60 20 9 4 4 2 0 82 9 45
2011 PG-01 50 20 10 0 10 10 0 78 11 10
2011 PG-02 64 21 14 0 0 0 0 86 0 14
2011 PG-04 64 9 9 9 9 0 0 73 18 11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 64 27 5 5 0 0 0 91 5 22

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 59 23 9 9 0 0 0 82 9 22

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 59 27 5 9 0 0 0 86 9 22
2014 PG 52 35 9 0 4 0 0 87 4 23
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 50 36 5 0 5 5 0 91 5 22
2014 PG 30 39 17 4 4 4 0 73 9 23
2011 PG 16 22 31 16 4 9 2 43 23 45
2011 PG-01 20 20 40 10 0 10 0 44 11 10
2011 PG-02 14 14 36 14 7 7 7 33 25 14
2011 PG-04 9 36 27 9 9 9 0 50 20 11

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 46 27 18 5 5 0 0 73 9 22
2014 PG 26 39 22 13 0 0 0 65 13 23
2011 PG 18 24 29 18 9 2 0 43 27 45
2011 PG-01 20 30 20 20 0 10 0 56 22 10
2011 PG-02 14 29 43 7 7 0 0 43 14 14
2011 PG-04 9 18 27 27 18 0 0 27 45 11
2008 PG 0 38 23 27 12 0 0 38 38 26
2008 PG-02 0 40 20 20 20 0 0 40 40 10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 41 23 18 5 5 9 0 70 10 22
2014 PG 17 26 30 17 9 0 0 43 26 23
2011 PG 7 24 36 22 9 2 0 32 32 45
2011 PG-01 10 20 30 30 10 0 0 30 40 10
2011 PG-02 7 29 36 14 7 7 0 38 23 14
2011 PG-04 0 18 45 27 9 0 0 18 36 11
2008 PG 0 23 31 27 15 4 0 24 44 26
2008 PG-02 0 10 20 40 30 0 0 10 70 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 37 23 32 5 0 5 0 62 5 22
2014 PG 18 14 45 9 14 0 0 32 23 22
2011 PG 7 24 27 18 16 9 0 34 37 45
2011 PG-01 10 20 20 30 0 20 0 38 38 10
2011 PG-02 7 29 29 7 21 7 0 38 31 14
2011 PG-04 0 27 27 18 18 9 0 30 40 11
2008 PG 0 42 12 23 15 8 0 46 42 26
2008 PG-02 0 30 20 10 30 10 0 33 44 10

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 27 50 9 5 9 0 0 77 14 22
2014 PG 9 43 30 9 9 0 0 52 17 23
2011 PG 7 20 29 18 22 4 0 28 42 45
2011 PG-01 10 10 20 20 30 10 0 22 56 10
2011 PG-02 7 29 29 7 21 7 0 38 31 14
2011 PG-04 0 18 36 27 18 0 0 18 45 11
2008 PG 0 27 23 35 15 0 0 27 50 26
2008 PG-02 0 20 30 30 20 0 0 20 50 10
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 32 50 14 5 0 0 0 82 5 22
2014 PG 22 35 35 4 0 4 0 59 5 23
2011 PG 18 53 18 2 7 2 0 73 9 45
2011 PG-01 20 50 10 0 20 0 0 70 20 10
2011 PG-02 14 64 21 0 0 0 0 79 0 14
2011 PG-04 9 64 9 9 0 9 0 80 10 11

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 41 50 5 5 0 0 0 91 5 22
2014 PG 30 48 17 4 0 0 0 78 4 23
2011 PG 16 53 24 0 2 4 0 72 2 45
2011 PG-01 20 40 30 0 0 10 0 67 0 10
2011 PG-02 21 57 14 0 7 0 0 79 7 14
2011 PG-04 18 45 27 0 0 9 0 70 0 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 46 41 14 0 0 0 0 86 0 22
2014 PG 26 43 17 9 0 4 0 73 9 23
2011 PG 24 44 18 2 2 9 0 76 5 45
2011 PG-01 50 20 20 0 0 10 0 78 0 10
2011 PG-02 21 50 14 0 0 14 0 83 0 14
2011 PG-04 18 45 27 0 9 0 0 64 9 11
2008 PG 19 46 19 8 8 0 0 65 15 26
2008 PG-02 20 40 10 20 10 0 0 60 30 10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 36 28 18 14 5 0 0 64 18 22
2014 PG 30 30 22 9 0 4 4 67 10 23
2011 PG 16 38 18 9 9 7 4 60 20 45
2011 PG-01 40 20 0 10 10 10 10 75 25 10
2011 PG-02 14 21 43 0 14 0 7 38 15 14
2011 PG-04 9 55 18 18 0 0 0 64 18 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 27 23 14 14 5 18 0 61 22 22
2014 PG 13 26 35 13 0 9 4 45 15 23
2011 PG 9 13 20 24 20 11 2 26 51 45
2011 PG-01 10 10 0 40 30 10 0 22 78 10
2011 PG-02 7 14 36 21 7 7 7 25 33 14
2011 PG-04 9 18 18 9 36 9 0 30 50 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 59 28 14 0 0 0 0 86 0 22
2014 PG 52 30 9 4 0 4 0 86 5 23

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 77 18 5 0 0 0 0 95 0 22
2014 PG 57 22 13 4 4 0 0 78 9 23
2011 PG 64 16 18 2 0 0 0 80 2 45
2011 PG-01 60 20 20 0 0 0 0 80 0 10
2011 PG-02 57 29 14 0 0 0 0 86 0 14
2011 PG-04 82 0 9 9 0 0 0 82 9 11
2008 PG 62 31 4 4 0 0 0 92 4 26
2008 PG-02 60 30 10 0 0 0 0 90 0 10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 59 27 5 9 0 0 0 86 9 22
2014 PG 26 30 22 9 13 0 0 57 22 23
2011 PG 16 29 24 20 11 0 0 44 31 45
2011 PG-01 30 20 10 20 20 0 0 50 40 10
2011 PG-02 14 14 50 14 7 0 0 29 21 14
2011 PG-04 0 45 18 18 18 0 0 45 36 11
2008 PG 8 19 23 35 12 4 0 28 48 26
2008 PG-02 0 10 30 50 10 0 0 10 60 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 27 55 5 5 9 0 0 82 14 22
2014 PG 17 30 13 17 17 0 4 50 36 23
2011 PG 20 20 18 9 27 2 4 43 38 45
2011 PG-01 20 30 20 0 30 0 0 50 30 10
2011 PG-02 7 29 36 7 21 0 0 36 29 14
2011 PG-04 18 18 9 9 36 0 9 40 50 11
2008 PG 8 27 31 19 12 0 4 36 32 26
2008 PG-02 0 10 50 20 20 0 0 10 40 10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 32 32 18 5 9 5 0 67 14 22

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 55 41 0 5 0 0 0 95 5 22
2014 PG 48 30 13 4 4 0 0 78 9 23

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 46 41 5 9 0 0 0 86 9 22
2014 PG 48 30 17 0 0 4 0 82 0 23
2011 PG 22 27 24 16 4 7 0 52 21 45
2011 PG-01 30 0 30 20 10 10 0 33 33 10
2011 PG-02 21 43 14 7 7 7 0 69 15 14
2011 PG-04 18 36 27 18 0 0 0 55 18 11

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 55 41 0 5 0 0 0 95 5 22
2014 PG 52 35 13 0 0 0 0 87 0 23
2011 PG 31 40 16 11 2 0 0 71 13 45
2011 PG-01 40 30 20 10 0 0 0 70 10 10
2011 PG-02 21 57 7 7 7 0 0 79 14 14
2011 PG-04 27 36 27 9 0 0 0 64 9 11
2008 PG 12 58 15 8 8 0 0 69 15 26
2008 PG-02 0 60 20 0 20 0 0 60 20 10

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 50 27 9 9 5 0 0 77 14 22
2014 PG 35 26 35 0 4 0 0 61 4 23
2011 PG 18 29 44 4 4 0 0 47 9 45
2011 PG-01 10 40 40 10 0 0 0 50 10 10
2011 PG-02 29 21 36 0 14 0 0 50 14 14
2011 PG-04 18 18 55 9 0 0 0 36 9 11

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 50 41 0 5 5 0 0 91 9 22
2014 PG 39 22 35 0 4 0 0 61 4 23
2011 PG 16 34 39 9 2 0 0 50 11 44
2011 PG-01 10 60 30 0 0 0 0 70 0 10
2011 PG-02 23 23 38 8 8 0 0 46 15 13
2011 PG-04 18 18 55 9 0 0 0 36 9 11
2008 PG 15 46 15 15 8 0 0 62 23 26
2008 PG-02 20 30 30 0 20 0 0 50 20 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 41 23 18 9 5 5 0 67 14 22
2014 PG 45 9 27 14 5 0 0 55 18 22
2011 PG 22 22 24 22 4 2 2 47 28 45
2011 PG-01 10 30 10 50 0 0 0 40 50 10
2011 PG-02 29 14 29 14 7 0 7 46 23 14
2011 PG-04 18 18 27 18 9 9 0 40 30 11
2008 PG 12 31 31 12 15 0 0 42 27 26
2008 PG-02 20 20 30 10 20 0 0 40 30 10
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PG 36 37 27 22
2014 PG 30 26 43 23
2011 PG 33 31 36 45
2011 PG-01 40 10 50 10
2011 PG-02 21 43 36 14
2011 PG-04 27 18 55 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PG 0 100 22
2014 PG 0 100 23

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 27 9 14 0 0 37 14 73 0 22
2014 PG 13 17 26 0 0 22 22 54 0 23

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 36 41 18 0 0 5 0 81 0 22
2014 PG 26 30 22 0 0 22 0 72 0 23
2011 PG 18 33 24 11 2 11 0 58 15 45
2011 PG-01 20 20 30 20 0 10 0 44 22 10
2011 PG-02 29 36 29 0 0 7 0 69 0 14
2011 PG-04 9 36 27 9 9 9 0 50 20 11
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 27 55 5 14 0 0 0 82 14 22
2014 PG 26 48 22 0 4 0 0 74 4 23
2011 PG 20 67 2 7 4 0 0 87 11 45
2011 PG-01 30 60 0 0 10 0 0 90 10 10
2011 PG-02 29 57 0 7 7 0 0 86 14 14
2011 PG-04 9 73 9 9 0 0 0 82 9 11
2008 PG 31 50 12 4 0 4 0 84 4 26
2008 PG-02 20 50 20 10 0 0 0 70 10 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 23 23 23 0 0 32 0 67 0 22
2014 PG 13 13 26 0 4 26 17 46 8 23
2011 PG 4 18 27 16 7 27 2 31 31 45
2011 PG-01 10 10 30 10 10 30 0 29 29 10
2011 PG-02 7 21 29 7 7 21 7 40 20 14
2011 PG-04 0 18 18 18 9 36 0 29 43 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 32 45 9 0 0 14 0 90 0 22
2014 PG 39 43 13 0 4 0 0 83 4 23
2011 PG 24 42 11 7 2 13 0 77 10 45
2011 PG-01 30 20 30 0 0 20 0 63 0 10
2011 PG-02 29 43 14 7 0 7 0 77 8 14
2011 PG-04 18 55 0 0 9 18 0 89 11 11
2008 PG 31 46 15 0 8 0 0 77 8 26
2008 PG-02 30 50 10 0 10 0 0 80 10 10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 37 41 18 0 0 5 0 81 0 22
2014 PG 35 26 22 0 0 17 0 74 0 23
2011 PG 20 33 18 9 4 16 0 63 16 45
2011 PG-01 20 20 20 10 0 30 0 57 14 10
2011 PG-02 21 21 36 7 7 7 0 46 15 14
2011 PG-04 18 55 9 0 9 9 0 80 10 11
2008 PG 19 50 15 8 8 0 0 69 15 26
2008 PG-02 10 60 10 0 20 0 0 70 20 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 27 14 18 0 0 32 9 69 0 22
2014 PG 13 9 35 4 0 30 9 36 7 23

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 38 43 19 0 0 0 0 81 0 21
2014 PG 35 22 22 0 0 22 0 72 0 23
2011 PG 20 40 18 2 0 20 0 75 3 45
2011 PG-01 20 30 30 0 0 20 0 63 0 10
2011 PG-02 21 50 21 0 0 7 0 77 0 14
2011 PG-04 27 36 9 9 0 18 0 78 11 11
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 18 36 9 27 5 0 5 57 33 22

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 9 32 32 14 14 0 0 41 27 22

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 23 18 32 5 23 0 0 41 27 22

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 14 18 50 5 9 0 5 34 14 22

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 59 27 5 0 0 0 9 95 0 22

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 41 27 23 9 0 0 0 68 9 22

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 32 32 18 9 5 0 5 67 14 22

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 27 14 32 23 0 0 5 43 24 22

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 18 41 18 18 0 0 5 62 19 22

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 18 14 27 32 5 0 5 34 38 22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 50 27 9 9 0 0 5 81 9 22

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 68 18 5 5 0 0 5 91 5 22

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 59 18 5 14 0 0 5 81 14 22

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 59 14 5 9 9 0 5 76 19 22

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 55 27 5 5 0 0 9 90 5 22

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 55 30 10 0 0 0 5 89 0 20

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 82 5 0 9 0 0 5 91 9 22

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 50 23 18 5 5 0 0 73 9 22

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 9 41 32 18 0 0 0 50 18 22

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 0 23 50 23 5 0 0 27 23 22

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 32 55 9 5 0 0 0 86 5 22

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 27 46 23 5 0 0 0 73 5 22
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 50 14 14 14 5 5 0 53 47 22

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PG 30 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PG 50 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PG 20 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PG 20 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PG 0 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PG 50 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PG 20 30 10 20 0 20 10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 0 20 10 30 10 0 30 29 57 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PG 10 0 20 30 20 10 10 13 63 10
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