2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 38 45 4 10 4 0 0 82 14 10264
2017 First official language - French 40 47 5 6 2 0 0 87 8 5539
2014 First official language - English 32 47 5 12 4 0 0 79 16 9638
2014 First official language - French 35 49 6 8 2 0 0 84 10 5578
2011 First official language - English 31 49 4 12 4 0 0 80 16 10773
2011 First official language - French 39 45 6 9 2 0 0 84 11 6071
2008 First official language - English 31 49 4 12 5 0 0 79 17 9670
2008 First official language - French 36 47 6 9 2 0 0 83 11 4914

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 80 15 2 1 1 1 1 96 2 10244
2017 First official language - French 60 30 4 3 1 0 0 91 5 5528
2014 First official language - English 76 17 3 1 1 0 1 95 2 9637
2014 First official language - French 56 32 5 4 2 0 0 89 6 5576
2011 First official language - English 78 16 2 1 1 0 1 96 2 10784
2011 First official language - French 59 28 5 5 2 0 0 88 7 6070
2008 First official language - English 78 16 2 1 1 0 1 96 2 9656
2008 First official language - French 57 29 6 6 2 0 0 86 8 4907

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 79 13 3 2 1 0 2 94 3 10256
2017 First official language - French 49 26 8 11 5 0 1 76 16 5532
2014 First official language - English 76 15 3 2 1 0 2 93 4 9632
2014 First official language - French 45 27 9 12 6 0 1 73 18 5572
2011 First official language - English 77 15 3 2 1 0 2 93 3 10777
2011 First official language - French 46 24 8 14 7 0 1 70 21 6068
2008 First official language - English 78 14 3 2 1 0 1 94 4 9659
2008 First official language - French 45 26 7 13 8 0 1 72 21 4907

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 39 34 6 12 9 0 0 73 21 10258
2017 First official language - French 37 38 9 11 5 0 0 75 16 5539
2014 First official language - English 37 34 7 13 9 0 0 71 22 9633
2014 First official language - French 33 40 9 11 6 0 0 73 18 5574
2011 First official language - English 38 38 7 10 6 0 0 76 16 10762
2011 First official language - French 36 42 9 9 4 0 0 78 13 6059

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 27 40 10 15 7 0 0 68 23 10254
2017 First official language - French 28 45 12 10 4 0 0 74 14 5534
2014 First official language - English 23 40 11 17 9 0 0 64 26 9635
2014 First official language - French 24 44 15 12 5 0 0 68 17 5573
2011 First official language - English 24 41 11 15 8 0 1 66 24 10768
2011 First official language - French 24 42 14 13 6 0 1 67 19 6061
2008 First official language - English 20 41 11 17 10 0 0 62 27 9678
2008 First official language - French 23 41 16 13 5 0 1 65 19 4918

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 36 37 13 9 5 0 0 73 14 10255
2017 First official language - French 33 43 14 7 3 0 0 76 10 5530
2014 First official language - English 31 38 14 9 7 0 0 70 16 9643
2014 First official language - French 29 43 15 8 5 0 0 72 13 5580
2011 First official language - English 36 35 13 9 7 0 0 72 16 10769
2011 First official language - French 36 39 13 8 4 0 0 75 12 6061
2008 First official language - English 31 40 13 9 6 0 0 71 16 9677
2008 First official language - French 34 42 13 7 3 0 0 76 11 4914

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 44 36 9 7 4 0 0 80 11 10250
2017 First official language - French 39 41 10 7 3 0 0 80 10 5528
2014 First official language - English 39 38 9 8 5 0 0 78 13 9633
2014 First official language - French 36 42 11 7 4 0 0 78 12 5575
2011 First official language - English 42 38 8 7 5 0 0 81 12 10783
2011 First official language - French 36 44 9 6 4 0 0 80 11 6061
2008 First official language - English 40 41 8 7 4 0 0 81 11 9678
2008 First official language - French 39 44 9 5 3 0 0 83 8 4916

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 44 35 8 8 4 0 0 80 12 10234
2017 First official language - French 43 41 8 5 2 0 0 85 7 5524
2014 First official language - English 38 37 10 10 5 0 0 75 15 9627
2014 First official language - French 35 45 11 7 2 0 0 80 9 5575

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 41 32 10 9 7 0 0 73 17 10248
2017 First official language - French 39 37 12 6 4 0 2 77 10 5532
2014 First official language - English 34 33 12 11 9 0 0 67 20 9634
2014 First official language - French 31 37 16 9 5 1 2 70 14 5575
2011 First official language - English 36 35 10 11 8 0 0 71 18 10779
2011 First official language - French 33 39 14 8 4 0 2 73 12 6068

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 37 20 11 10 11 2 9 65 23 10246
2017 First official language - French 40 27 9 7 5 2 11 76 14 5529
2014 First official language - English 31 21 11 12 16 2 9 58 30 9636
2014 First official language - French 37 28 9 8 7 1 10 73 17 5575
2011 First official language - English 28 22 10 14 17 1 8 56 33 10776
2011 First official language - French 37 26 9 9 9 1 9 70 20 6068
2008 First official language - English 33 24 8 12 15 1 6 61 29 9668
2008 First official language - French 42 27 7 8 7 1 7 75 17 4912

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 33 42 11 8 6 0 0 75 14 10261
2017 First official language - French 31 47 13 6 3 0 0 78 9 5533
2014 First official language - English 28 44 12 9 7 0 0 71 17 9636
2014 First official language - French 24 48 15 8 4 0 0 73 12 5579
2011 First official language - English 31 40 11 10 8 0 0 71 17 10768
2011 First official language - French 31 43 14 7 4 0 0 74 11 6057
2008 First official language - English 32 42 10 10 6 0 0 74 16 9587
2008 First official language - French 34 42 13 7 3 0 0 76 10 4898

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 25 34 15 14 11 0 0 59 26 10259
2017 First official language - French 25 38 19 11 6 0 0 64 17 5530
2014 First official language - English 19 33 17 17 14 0 0 52 31 9636
2014 First official language - French 19 38 22 14 7 0 0 57 21 5578
2011 First official language - English 18 35 15 17 14 0 0 53 31 10779
2011 First official language - French 20 38 21 14 7 0 0 57 21 6071

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 42 10 9 4 0 0 76 14 10258
2017 First official language - French 30 46 13 7 3 0 0 77 10 5528

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 45 38 9 5 3 0 0 83 8 10251
2017 First official language - French 37 46 11 4 2 0 0 84 6 5520
2014 First official language - English 39 39 12 6 4 1 0 79 10 9635
2014 First official language - French 33 47 13 5 2 1 0 80 7 5578
2011 First official language - English 36 41 11 7 4 1 0 78 11 10770
2011 First official language - French 31 46 13 6 3 1 0 78 9 6063
2008 First official language - English 42 39 9 6 4 1 0 82 10 9668
2008 First official language - French 40 42 11 4 2 1 0 82 7 4916

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 28 36 14 12 10 0 0 64 22 10249
2017 First official language - French 26 41 17 9 6 0 0 68 15 5532

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 53 33 9 3 2 0 0 86 5 10244
2017 First official language - French 45 41 10 3 1 0 0 86 4 5519
2014 First official language - English 59 28 8 3 2 0 0 87 5 9630
2014 First official language - French 51 35 10 2 1 0 0 86 3 5577
2011 First official language - English 58 29 8 3 2 0 0 87 5 10782
2011 First official language - French 50 37 9 3 1 0 0 86 4 6063

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 25 36 14 14 10 0 0 62 24 10222
2017 First official language - French 23 38 18 13 6 0 1 62 20 5510
2014 First official language - English 18 37 13 16 15 0 0 55 31 9636
2014 First official language - French 15 36 21 17 10 0 1 51 28 5579
2011 First official language - English 22 35 12 15 14 0 0 58 30 10777
2011 First official language - French 21 36 19 15 9 0 1 57 24 6064

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 29 32 16 13 10 0 1 61 23 10227
2017 First official language - French 27 37 19 11 6 0 1 64 16 5515
2014 First official language - English 23 33 17 14 13 0 0 56 27 9636
2014 First official language - French 22 36 21 13 7 0 1 59 20 5582

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 32 38 12 10 7 0 0 71 17 10233
2017 First official language - French 29 43 15 8 4 0 0 73 12 5514
2014 First official language - English 26 37 14 13 9 0 0 63 22 9632
2014 First official language - French 23 44 19 10 4 0 0 67 14 5579
2011 First official language - English 33 39 12 10 6 1 0 72 16 10765
2011 First official language - French 27 45 15 9 3 0 0 72 12 6062

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 39 38 11 7 4 0 0 77 11 10223
2017 First official language - French 37 43 12 5 2 0 0 80 8 5513
2014 First official language - English 36 39 12 8 6 0 0 75 13 9627
2014 First official language - French 31 46 14 6 3 0 0 77 9 5577
2011 First official language - English 36 40 11 8 5 0 0 76 13 10784
2011 First official language - French 36 45 11 6 3 0 0 80 9 6065
2008 First official language - English 36 42 9 8 4 0 0 78 13 9678
2008 First official language - French 39 43 10 5 2 0 0 82 7 4918

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 42 30 15 6 4 1 3 75 10 10261
2017 First official language - French 43 35 13 5 2 0 1 80 7 5537
2014 First official language - English 40 30 17 7 5 0 2 72 11 9639
2014 First official language - French 44 35 13 4 2 0 1 80 7 5581
2011 First official language - English 36 31 17 8 6 0 2 68 14 10772
2011 First official language - French 38 35 15 7 4 0 1 74 11 6070
2008 First official language - English 30 32 20 10 6 0 1 62 17 9677
2008 First official language - French 29 37 19 10 5 0 1 66 15 4915

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 11 20 34 18 10 1 5 31 33 10224
2017 First official language - French 9 26 33 17 9 2 4 28 37 5515
2014 First official language - English 13 26 35 15 7 1 3 23 41 9619
2014 First official language - French 11 33 33 14 5 1 2 20 46 5575
2011 First official language - English 17 28 33 13 6 1 2 20 46 10767
2011 First official language - French 15 36 30 12 5 1 2 17 52 6055
2008 First official language - English 18 29 34 13 5 1 1 18 48 9653
2008 First official language - French 16 38 29 12 3 0 2 16 55 4914

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 9 15 27 23 17 3 6 45 26 10184
2017 First official language - French 8 19 29 20 14 5 5 39 30 5501
2014 First official language - English 14 22 29 19 11 2 3 31 38 9615
2014 First official language - French 12 25 32 16 8 3 3 25 40 5568
2011 First official language - English 19 22 27 18 9 2 3 28 43 10755
2011 First official language - French 17 29 30 14 6 2 2 22 47 6057
2008 First official language - English 18 24 28 18 8 2 2 27 43 9646
2008 First official language - French 19 31 27 14 6 2 2 20 51 4908

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 13 18 27 18 13 3 8 35 35 10188
2017 First official language - French 16 25 28 12 8 3 7 22 46 5511
2014 First official language - English 17 23 27 16 9 3 6 27 44 9613
2014 First official language - French 21 30 26 10 5 3 5 17 55 5568
2011 First official language - English 20 23 26 16 8 2 5 26 46 10749
2011 First official language - French 24 31 25 10 4 2 4 15 59 6051
2008 First official language - English 21 23 28 16 6 2 4 24 46 9644
2008 First official language - French 22 31 26 11 4 2 3 17 56 4899

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 10 14 27 24 17 2 8 45 26 10148
2017 First official language - French 9 19 32 21 11 2 6 35 30 5504
2014 First official language - English 10 17 30 23 12 1 6 39 29 9591
2014 First official language - French 10 22 35 19 8 2 4 29 34 5562
2011 First official language - English 11 17 31 23 11 1 6 37 30 10740
2011 First official language - French 18 27 30 15 6 1 3 21 47 6041
2008 First official language - English 12 18 33 23 9 1 4 34 32 9640
2008 First official language - French 15 29 33 15 6 1 2 21 45 4901

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 13 18 26 18 15 2 7 37 35 10200
2017 First official language - French 12 20 27 17 14 2 7 34 36 5510
2014 First official language - English 22 23 26 14 9 2 4 25 47 9618
2014 First official language - French 19 28 26 13 8 1 5 22 51 5572
2011 First official language - English 24 23 26 14 8 1 4 23 50 10762
2011 First official language - French 23 28 25 13 7 1 4 20 53 6061
2008 First official language - English 23 25 26 15 8 1 2 24 49 9643
2008 First official language - French 19 30 26 14 6 1 3 22 51 4901

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 10 16 26 20 16 5 7 41 30 10205
2017 First official language - French 15 25 25 15 10 5 5 28 44 5509
2014 First official language - English 11 16 26 24 14 4 7 42 29 9607
2014 First official language - French 14 22 27 20 9 4 4 32 39 5567
2011 First official language - English 13 15 26 23 14 3 7 40 31 10738
2011 First official language - French 14 22 26 20 10 3 5 33 39 6049
2008 First official language - English 14 19 28 22 11 2 4 34 36 9653
2008 First official language - French 18 27 25 17 7 2 4 25 48 4904

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 16 22 30 14 10 3 5 26 42 10212
2017 First official language - French 15 24 33 13 7 4 5 22 43 5511
2014 First official language - English 20 24 30 13 7 3 4 22 47 9616
2014 First official language - French 15 28 34 12 5 3 3 18 46 5567
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 78 10 4 1 1 1 5 93 2 10250
2017 First official language - French 56 23 6 8 5 0 3 81 13 5530
2014 First official language - English 79 11 4 1 1 0 4 94 2 9635
2014 First official language - French 56 23 6 7 5 0 3 81 13 5579
2011 First official language - English 77 11 4 1 1 0 5 93 3 10775
2011 First official language - French 53 22 6 10 7 0 2 77 17 6066
2008 First official language - English 74 9 4 2 2 1 8 92 4 9665
2008 First official language - French 53 19 6 9 8 1 3 75 18 4913

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 28 27 15 11 8 6 5 62 21 10252
2017 First official language - French 24 34 16 9 5 7 6 66 15 5532
2014 First official language - English 29 29 15 10 9 4 3 63 21 9636
2014 First official language - French 23 34 19 9 5 6 5 63 16 5579

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 46 27 8 10 7 1 0 74 18 10252
2017 First official language - French 46 36 8 5 3 1 0 83 8 5527
2014 First official language - English 43 27 9 11 8 2 0 71 20 9634
2014 First official language - French 43 36 10 6 3 1 0 80 10 5577

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 29 32 13 15 8 2 1 63 24 10247
2017 First official language - French 29 43 13 9 4 2 1 74 13 5523
2014 First official language - English 23 35 13 17 9 3 1 60 27 9640
2014 First official language - French 22 46 16 9 3 2 1 71 13 5581
2011 First official language - English 22 33 13 18 11 3 1 57 30 10795
2011 First official language - French 23 42 16 11 5 2 1 67 16 6073
2008 First official language - English 22 35 12 17 10 3 1 59 28 9677
2008 First official language - French 24 43 14 11 4 2 1 70 16 4910

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 23 14 14 12 13 1 54 29 10252
2017 First official language - French 23 32 17 10 7 10 1 61 20 5533
2014 First official language - English 21 24 16 14 13 11 1 51 31 9638
2014 First official language - French 19 31 19 12 7 9 2 57 22 5580
2011 First official language - English 20 25 16 16 14 9 1 49 33 10777
2011 First official language - French 21 31 18 11 8 8 1 58 21 6067
2008 First official language - English 21 26 15 15 13 8 1 52 32 9669
2008 First official language - French 24 33 17 11 7 7 1 62 19 4904

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 12 19 17 16 14 19 2 40 38 10253
2017 First official language - French 11 24 18 15 9 20 3 45 31 5533
2014 First official language - English 9 19 18 18 18 15 2 34 44 9641
2014 First official language - French 9 23 22 16 10 16 3 39 33 5577

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 44 37 7 8 4 0 0 81 12 10237
2017 First official language - French 44 44 7 3 2 0 0 88 5 5531
2014 First official language - English 39 39 9 9 4 0 0 79 12 9637
2014 First official language - French 39 46 9 4 2 0 0 86 6 5576
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 40 34 11 9 6 1 0 75 15 10256
2017 First official language - French 34 42 13 7 4 1 1 77 10 5531
2014 First official language - English 35 35 12 9 7 1 0 71 17 9641
2014 First official language - French 32 41 14 8 4 0 1 74 12 5578
2011 First official language - English 30 36 13 11 9 1 0 67 20 10786
2011 First official language - French 30 40 15 10 4 0 0 71 14 6063
2008 First official language - English 25 34 14 14 12 1 0 60 26 9672
2008 First official language - French 28 36 16 11 7 0 1 66 18 4915

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 49 28 10 6 4 2 1 79 11 10255
2017 First official language - French 42 37 11 4 2 3 1 82 7 5534
2014 First official language - English 43 29 12 7 5 2 1 75 13 9641
2014 First official language - French 37 38 13 5 3 2 0 78 9 5579
2011 First official language - English 41 30 13 8 5 2 0 73 14 10781
2011 First official language - French 35 37 15 6 3 2 0 74 10 6064
2008 First official language - English 36 31 13 9 8 3 1 69 17 9677
2008 First official language - French 34 36 14 7 5 3 1 73 12 4914

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 47 31 9 8 5 1 0 78 12 10246
2017 First official language - French 41 40 11 5 2 1 0 82 8 5528
2014 First official language - English 41 32 10 9 6 1 0 75 15 9635
2014 First official language - French 36 41 12 7 3 1 0 78 10 5580
2011 First official language - English 38 34 9 11 7 1 0 73 17 10770
2011 First official language - French 34 41 13 8 3 0 0 76 12 6063
2008 First official language - English 34 34 10 12 9 1 0 69 21 9668
2008 First official language - French 33 39 13 9 5 1 0 73 14 4908

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 84 8 3 1 1 0 4 95 2 10252
2017 First official language - French 71 18 3 3 3 0 2 91 6 5525
2014 First official language - English 82 9 3 1 1 0 4 96 2 9635
2014 First official language - French 69 19 4 3 4 0 2 89 7 5577
2011 First official language - English 82 9 3 1 1 0 4 95 2 10778
2011 First official language - French 70 16 3 4 5 0 2 88 9 6059
2008 First official language - English 82 5 3 1 1 1 7 95 2 9667
2008 First official language - French 71 12 3 5 6 0 3 85 11 4908

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 49 19 7 5 7 4 9 78 14 10243
2017 First official language - French 41 27 7 5 5 3 11 79 12 5527
2014 First official language - English 44 21 8 6 9 4 8 74 17 9633
2014 First official language - French 37 26 9 6 7 3 12 74 15 5581
2011 First official language - English 43 25 8 7 11 2 4 73 19 10782
2011 First official language - French 39 29 10 8 7 2 6 74 16 6066

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 55 25 7 6 5 1 0 81 12 10243
2017 First official language - French 53 32 8 4 3 1 0 85 7 5532

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 56 23 10 4 5 2 0 81 9 10248
2017 First official language - French 51 31 10 3 3 1 0 83 7 5530

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 53 25 9 7 5 0 0 79 12 10233
2017 First official language - French 48 33 11 5 3 0 0 81 8 5525
2014 First official language - English 46 28 11 7 6 0 0 75 14 9627
2014 First official language - French 41 36 13 6 4 0 0 78 10 5580
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 27 40 10 13 5 2 3 70 19 1442
2017 First official language - French 24 43 14 8 3 2 5 72 12 994
2014 First official language - English 28 36 11 12 6 2 4 69 19 1537
2014 First official language - French 23 41 16 8 4 3 3 69 14 1004

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 33 27 15 8 6 10 0 67 17 10262
2017 First official language - French 27 37 15 6 4 10 1 72 11 5535
2014 First official language - English 25 29 17 10 8 11 0 61 20 9631
2014 First official language - French 20 37 19 8 4 11 0 65 14 5579
2011 First official language - English 22 27 20 11 10 10 0 55 24 10775
2011 First official language - French 19 33 21 9 5 11 1 60 16 6067

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 29 16 11 9 4 0 62 21 10253
2017 First official language - French 24 37 20 9 5 4 0 64 15 5538
2014 First official language - English 21 29 19 14 12 4 0 53 27 9635
2014 First official language - French 16 35 25 13 7 4 0 53 21 5577
2011 First official language - English 18 28 19 15 16 3 0 47 33 10760
2011 First official language - French 14 32 26 15 9 4 0 48 25 6061
2008 First official language - English 19 30 17 16 15 3 0 50 32 9664
2008 First official language - French 16 34 24 13 9 4 0 52 23 4915

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 22 27 17 14 10 9 0 54 27 10249
2017 First official language - French 17 34 23 11 5 9 0 57 18 5520
2014 First official language - English 15 26 19 18 13 8 0 44 35 9633
2014 First official language - French 11 29 29 16 7 7 0 44 25 5573
2011 First official language - English 10 27 19 21 17 6 0 39 41 10762
2011 First official language - French 8 28 29 19 9 7 0 39 30 6061
2008 First official language - English 9 27 17 23 17 6 0 39 43 9674
2008 First official language - French 8 29 29 19 9 6 0 39 30 4911

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 25 25 15 13 14 8 0 54 30 10257
2017 First official language - French 20 31 21 12 8 8 0 56 22 5535
2014 First official language - English 17 23 17 16 18 8 0 45 37 9628
2014 First official language - French 13 28 24 15 11 9 0 45 28 5579
2011 First official language - English 12 24 17 17 21 8 0 40 41 10773
2011 First official language - French 10 28 24 17 11 10 0 42 31 6056
2008 First official language - English 12 27 16 18 20 8 0 42 41 9675
2008 First official language - French 10 28 24 16 11 10 0 43 31 4916

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 21 31 15 16 12 5 0 55 29 10241
2017 First official language - French 19 39 20 12 6 4 0 61 18 5526
2014 First official language - English 15 29 15 20 16 4 0 46 38 9631
2014 First official language - French 13 35 24 15 9 3 0 50 25 5572
2011 First official language - English 11 31 16 21 18 3 0 43 40 10770
2011 First official language - French 11 36 23 18 9 3 0 49 27 6055
2008 First official language - English 12 33 13 23 16 2 0 46 40 9673
2008 First official language - French 12 39 22 18 8 2 0 52 26 4917
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 29 41 15 9 4 2 0 71 13 10242
2017 First official language - French 25 49 17 6 2 1 0 75 8 5533
2014 First official language - English 24 40 18 10 6 2 0 66 16 9639
2014 First official language - French 21 48 19 7 3 2 0 70 10 5576
2011 First official language - English 22 41 16 12 8 2 0 64 20 10771
2011 First official language - French 22 46 19 9 3 1 0 69 12 6063

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 43 38 10 4 2 2 0 84 6 10237
2017 First official language - French 31 50 10 3 1 4 0 85 4 5526
2014 First official language - English 44 38 9 5 2 3 0 84 7 9637
2014 First official language - French 29 52 11 4 1 4 0 84 5 5575
2011 First official language - English 38 38 11 6 3 3 0 78 10 10765
2011 First official language - French 27 47 15 5 2 5 1 78 7 6054

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 40 35 11 7 4 3 1 77 12 10236
2017 First official language - French 31 43 11 8 3 3 1 77 11 5529
2014 First official language - English 40 36 10 7 4 3 1 79 11 9638
2014 First official language - French 30 46 11 7 3 2 1 79 10 5578
2011 First official language - English 34 35 11 9 6 5 1 73 15 10743
2011 First official language - French 28 40 13 10 5 4 1 71 15 6050
2008 First official language - English 28 36 12 11 8 5 1 67 20 9667
2008 First official language - French 25 37 14 11 6 5 1 66 18 4910

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 27 34 17 10 6 4 1 65 17 10242
2017 First official language - French 20 36 20 11 4 6 2 62 16 5530
2014 First official language - English 28 35 17 10 6 4 1 66 16 9637
2014 First official language - French 22 38 19 10 4 6 1 65 15 5577
2011 First official language - English 17 34 20 13 10 5 1 55 24 10770
2011 First official language - French 17 35 23 12 5 7 2 57 19 6064

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 21 22 16 14 14 11 2 49 33 10232
2017 First official language - French 15 27 19 13 9 12 5 51 26 5524
2014 First official language - English 18 22 16 16 17 10 2 45 36 9634
2014 First official language - French 13 26 21 15 12 11 3 45 32 5581
2011 First official language - English 14 22 18 17 16 10 3 41 38 10782
2011 First official language - French 11 24 21 15 11 15 4 43 31 6069

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 70 13 6 2 1 2 7 91 3 10259
2017 First official language - French 46 29 9 7 4 2 4 79 12 5530
2014 First official language - English 69 15 6 2 1 2 6 90 3 9635
2014 First official language - French 43 29 10 8 5 1 4 76 13 5578

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 77 11 4 1 1 3 3 93 2 10246
2017 First official language - French 57 29 5 3 2 2 1 89 6 5535
2014 First official language - English 75 13 5 1 1 2 3 93 2 9636
2014 First official language - French 55 31 6 3 2 2 1 89 6 5578
2011 First official language - English 73 14 5 1 1 3 3 92 2 10779
2011 First official language - French 55 28 6 5 3 2 1 85 8 6057
2008 First official language - English 74 12 6 1 1 3 3 92 2 9668
2008 First official language - French 54 28 8 5 3 1 1 84 8 4913

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 24 31 15 14 12 4 0 57 27 10251
2017 First official language - French 24 40 18 10 5 3 0 66 15 5523
2014 First official language - English 17 29 16 17 16 4 1 48 35 9642
2014 First official language - French 19 37 21 13 7 3 0 58 20 5577
2011 First official language - English 15 31 17 18 17 2 0 47 36 10774
2011 First official language - French 17 35 22 16 8 2 0 53 24 6067
2008 First official language - English 14 33 17 18 17 2 0 47 36 9673
2008 First official language - French 16 35 24 16 7 1 0 52 24 4916

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 22 26 14 16 19 3 2 50 36 10250
2017 First official language - French 20 32 16 14 11 4 2 56 27 5525
2014 First official language - English 14 21 14 19 27 2 2 37 48 9641
2014 First official language - French 14 27 19 18 17 3 3 43 37 5575
2011 First official language - English 12 24 14 19 28 2 2 37 49 10771
2011 First official language - French 13 28 20 18 16 2 2 43 37 6063
2008 First official language - English 15 31 13 19 19 1 1 47 39 9670
2008 First official language - French 18 36 18 15 10 2 2 56 26 4909

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 20 32 19 13 9 6 1 56 24 10244
2017 First official language - French 17 37 24 10 5 6 1 58 17 5524

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 44 32 13 4 3 4 1 79 7 10242
2017 First official language - French 35 42 14 3 2 4 1 81 5 5520
2014 First official language - English 42 31 14 4 3 5 1 77 8 9627
2014 First official language - French 34 42 13 3 2 5 1 81 5 5576

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 43 36 10 6 3 2 0 81 9 10241
2017 First official language - French 38 44 11 3 1 2 0 84 5 5520
2014 First official language - English 40 33 13 7 4 3 0 76 11 9633
2014 First official language - French 33 45 13 4 2 3 0 81 6 5580
2011 First official language - English 31 36 15 7 7 4 0 69 15 10768
2011 First official language - French 26 42 18 6 3 4 0 72 9 6056

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 49 34 8 5 4 0 0 83 9 10262
2017 First official language - French 44 43 8 3 1 0 0 88 4 5535
2014 First official language - English 43 34 11 7 5 0 0 78 11 9630
2014 First official language - French 38 46 10 4 2 0 0 84 6 5575
2011 First official language - English 35 36 13 8 7 1 0 72 15 10759
2011 First official language - French 30 45 15 6 3 1 0 76 9 6039
2008 First official language - English 30 39 13 10 7 1 0 70 17 9666
2008 First official language - French 27 46 15 7 4 1 0 74 11 4913

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 35 31 16 10 8 1 0 67 17 10242
2017 First official language - French 35 39 16 6 3 1 0 74 10 5526
2014 First official language - English 23 32 18 15 11 1 0 56 26 9639
2014 First official language - French 21 40 22 11 5 1 0 62 16 5581
2011 First official language - English 22 32 19 14 12 1 0 55 26 10772
2011 First official language - French 21 38 23 10 6 1 0 60 16 6058

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 34 15 10 7 0 0 68 17 10244
2017 First official language - French 33 42 16 6 3 0 0 75 9 5532
2014 First official language - English 23 35 17 15 10 0 0 58 25 9639
2014 First official language - French 21 41 23 10 5 1 0 63 15 5575
2011 First official language - English 22 35 17 14 11 1 0 57 26 10750
2011 First official language - French 20 41 22 11 5 1 0 61 16 6049
2008 First official language - English 23 38 15 15 9 0 0 62 24 9654
2008 First official language - French 22 42 21 10 4 0 0 65 15 4916

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 27 22 19 14 12 5 1 52 28 10247
2017 First official language - French 28 29 20 11 6 6 0 60 18 5533
2014 First official language - English 21 23 18 17 15 5 1 47 34 9636
2014 First official language - French 20 27 23 15 9 6 0 50 25 5575
2011 First official language - English 23 23 18 16 14 5 1 49 32 10760
2011 First official language - French 22 28 21 13 9 6 0 54 24 6059
2008 First official language - English 22 26 17 17 12 5 1 51 31 9666
2008 First official language - French 23 31 19 13 8 5 1 57 22 4911
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 First official language - English 29 33 38 10260
2017 First official language - French 28 42 30 5533
2014 First official language - English 29 32 39 9642
2014 First official language - French 29 40 31 5578
2011 First official language - English 30 34 36 10779
2011 First official language - French 31 41 29 6071

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 First official language - English 15 31 34 7 8 6 2980
2017 First official language - French 15 40 30 3 5 7 1557
2014 First official language - English 15 29 37 10 9999 10 2861
2014 First official language - French 17 32 35 7 9999 8 1647
2011 First official language - English 18 27 34 9 9999 12 3223
2011 First official language - French 20 34 34 5 9999 7 1874
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 18 82 10246
2017 First official language - French 14 86 5531
2014 First official language - English 18 82 9621
2014 First official language - French 15 85 5573

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 First official language - English 52 1838
2017 First official language - French 48 783
2014 First official language - English 52 1742
2014 First official language - French 47 807

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 First official language - English 60 1838
2017 First official language - French 62 783
2014 First official language - English 61 1742
2014 First official language - French 61 807

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 First official language - English 6 1838
2017 First official language - French 4 783
2014 First official language - English 6 1742
2014 First official language - French 5 807

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 First official language - English 4 1838
2017 First official language - French 2 783
2014 First official language - English 3 1742
2014 First official language - French 2 807

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 First official language - English 17 1838
2017 First official language - French 10 783
2014 First official language - English 16 1742
2014 First official language - French 7 807

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 3 1838
2017 First official language - French 4 783
2014 First official language - English 4 1742
2014 First official language - French 3 807

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 First official language - English 45 1838
2017 First official language - French 35 783
2014 First official language - English 42 1743
2014 First official language - French 35 808

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 First official language - English 39 1838
2017 First official language - French 40 783
2014 First official language - English 39 1743
2014 First official language - French 41 808

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 First official language - English 44 1838
2017 First official language - French 41 783
2014 First official language - English 43 1743
2014 First official language - French 35 808

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 First official language - English 43 1838
2017 First official language - French 36 783
2014 First official language - English 42 1743
2014 First official language - French 38 808

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 First official language - English 27 1838
2017 First official language - French 19 783
2014 First official language - English 25 1743
2014 First official language - French 21 808

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 First official language - English 55 1838
2017 First official language - French 62 783
2014 First official language - English 52 1743
2014 First official language - French 60 808

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 First official language - English 37 1838
2017 First official language - French 35 783
2014 First official language - English 35 1743
2014 First official language - French 34 808

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 First official language - English 1 1838
2017 First official language - French 1 783
2014 First official language - English 1 1743
2014 First official language - French 1 808

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 1838
2017 First official language - French 5 783
2014 First official language - English 8 1743
2014 First official language - French 4 808

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 First official language - English 13 1838
2017 First official language - French 9 783
2014 First official language - English 11 1743
2014 First official language - French 11 808

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 First official language - English 49 1838
2017 First official language - French 44 783
2014 First official language - English 48 1743
2014 First official language - French 41 808

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 First official language - English 28 1838
2017 First official language - French 20 783
2014 First official language - English 29 1743
2014 First official language - French 22 808

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 15 1838
2017 First official language - French 14 783
2014 First official language - English 15 1743
2014 First official language - French 12 808

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 First official language - English 53 1836
2017 First official language - French 53 783
2014 First official language - English 51 1742
2014 First official language - French 53 809

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 First official language - English 27 1836
2017 First official language - French 27 783
2014 First official language - English 29 1742
2014 First official language - French 32 809

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 First official language - English 5 1836
2017 First official language - French 6 783
2014 First official language - English 4 1742
2014 First official language - French 6 809

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 First official language - English 22 1836
2017 First official language - French 19 783
2014 First official language - English 24 1742
2014 First official language - French 21 809

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 First official language - English 9 1836
2017 First official language - French 9 783
2014 First official language - English 9 1742
2014 First official language - French 12 809

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 First official language - English 7 1836
2017 First official language - French 5 783
2014 First official language - English 7 1742
2014 First official language - French 5 809

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 First official language - English 13 1836
2017 First official language - French 14 783
2014 First official language - English 15 1742
2014 First official language - French 18 809

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 1836
2017 First official language - French 13 783
2014 First official language - English 10 1742
2014 First official language - French 11 809

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 First official language - English 26 1836
2017 First official language - French 23 783
2014 First official language - English 26 1742
2014 First official language - French 19 809

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 1705
2017 First official language - French 15 746
2014 First official language - English 13 1619
2014 First official language - French 18 772

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 First official language - English 18 1705
2017 First official language - French 17 746
2014 First official language - English 17 1619
2014 First official language - French 13 772

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 1705
2017 First official language - French 12 746
2014 First official language - English 11 1619
2014 First official language - French 14 772

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 First official language - English 7 1705
2017 First official language - French 8 746
2014 First official language - English 8 1619
2014 First official language - French 8 772

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 1705
2017 First official language - French 11 746
2014 First official language - English 10 1619
2014 First official language - French 13 772

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 1705
2017 First official language - French 12 746
2014 First official language - English 11 1619
2014 First official language - French 15 772

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 1705
2017 First official language - French 17 746
2014 First official language - English 8 1619
2014 First official language - French 13 772

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 1705
2017 First official language - French 10 746
2014 First official language - English 10 1619
2014 First official language - French 8 772

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 First official language - English 14 1705
2017 First official language - French 15 746
2014 First official language - English 11 1619
2014 First official language - French 14 772

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 First official language - English 28 1705
2017 First official language - French 20 746
2014 First official language - English 24 1619
2014 First official language - French 20 772

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 First official language - English 9 1705
2017 First official language - French 9 746
2014 First official language - English 8 1619
2014 First official language - French 9 772

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 First official language - English 45 1705
2017 First official language - French 39 746
2014 First official language - English 43 1619
2014 First official language - French 41 772

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 First official language - English 2 1705
2017 First official language - French 2 746
2014 First official language - English 1 1619
2014 First official language - French 2 772

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 First official language - English 51 1705
2017 First official language - French 38 746
2014 First official language - English 54 1619
2014 First official language - French 40 772

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 First official language - English 1 1705
2017 First official language - French 1 746

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 15 1705
2017 First official language - French 14 746
2014 First official language - English 14 1619
2014 First official language - French 13 772

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 92 8 1840
2017 First official language - French 92 8 782

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 17 15 19 6 8 27 9 48 22 10264
2017 First official language - French 14 19 17 5 4 30 11 55 16 5532
2014 First official language - English 15 15 21 7 7 28 7 46 22 9637
2014 First official language - French 10 17 18 5 4 34 11 51 17 5578

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 27 17 7 6 12 1 67 14 10236
2017 First official language - French 26 36 17 5 3 12 1 72 9 5527
2014 First official language - English 25 25 20 7 6 15 1 60 15 9636
2014 First official language - French 20 35 19 4 3 18 2 67 9 5580
2011 First official language - English 30 32 17 7 5 8 0 68 13 10762
2011 First official language - French 25 41 17 5 2 10 0 73 8 6063
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 28 49 8 7 3 2 3 81 10 10259
2017 First official language - French 20 49 15 9 2 2 4 73 12 5532
2014 First official language - English 27 52 9 6 2 1 3 83 8 9633
2014 First official language - French 18 52 16 7 2 1 4 74 10 5576
2011 First official language - English 27 54 8 6 2 1 3 83 9 10766
2011 First official language - French 20 52 15 7 2 1 3 75 9 6057
2008 First official language - English 27 50 9 7 3 1 3 80 10 9674
2008 First official language - French 21 50 15 7 3 2 3 74 11 4923

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 14 24 20 9 6 22 6 52 20 10245
2017 First official language - French 11 25 20 6 3 24 10 55 15 5521
2014 First official language - English 11 23 22 10 7 19 7 47 23 9634
2014 First official language - French 8 24 23 8 4 25 9 48 18 5576
2011 First official language - English 10 26 23 11 8 17 4 46 25 10770
2011 First official language - French 9 25 23 9 4 21 8 48 19 6064

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 43 28 11 3 2 10 4 82 5 10259
2017 First official language - French 36 39 9 2 1 8 4 86 3 5536
2014 First official language - English 36 31 13 4 2 10 4 78 7 9640
2014 First official language - French 30 43 11 2 1 8 4 83 4 5577
2011 First official language - English 37 33 12 4 2 9 3 79 7 10774
2011 First official language - French 33 42 10 3 1 7 3 84 5 6062
2008 First official language - English 34 35 13 4 2 9 3 79 7 9666
2008 First official language - French 30 43 13 3 1 8 3 82 4 4919

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 28 13 4 3 14 4 75 9 10251
2017 First official language - French 31 38 12 3 1 11 4 81 4 5523
2014 First official language - English 27 29 16 6 4 14 4 68 12 9622
2014 First official language - French 24 40 14 3 2 12 4 77 6 5571
2011 First official language - English 27 31 15 7 4 13 3 68 13 10751
2011 First official language - French 26 42 13 4 2 10 3 78 6 6042
2008 First official language - English 27 33 16 9 5 8 3 67 15 9669
2008 First official language - French 28 42 14 5 2 7 3 77 7 4911
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 9 91 10241
2017 First official language - French 6 94 5527
2014 First official language - English 9 91 9615
2014 First official language - French 6 94 5571

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 First official language - English 36 890
2017 First official language - French 32 340
2014 First official language - English 36 821
2014 First official language - French 32 322

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 First official language - English 74 890
2017 First official language - French 77 340
2014 First official language - English 80 821
2014 First official language - French 80 322

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 First official language - English 4 890
2017 First official language - French 2 340
2014 First official language - English 3 821
2014 First official language - French 2 322

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 First official language - French 0 340

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 First official language - English 6 890
2017 First official language - French 5 340
2014 First official language - English 5 821
2014 First official language - French 5 322

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 First official language - English 15 890
2017 First official language - French 11 340
2014 First official language - English 12 821
2014 First official language - French 12 322

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 7 890
2017 First official language - French 10 340
2014 First official language - English 9 821
2014 First official language - French 10 322

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 First official language - English 27 884
2017 First official language - French 22 339
2014 First official language - English 24 817
2014 First official language - French 13 322

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 First official language - English 24 884
2017 First official language - French 20 339
2014 First official language - English 17 817
2014 First official language - French 21 322

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 First official language - English 16 884
2017 First official language - French 15 339
2014 First official language - English 15 817
2014 First official language - French 10 322

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 First official language - English 9 884
2017 First official language - French 6 339
2014 First official language - English 6 817
2014 First official language - French 4 322

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 First official language - English 28 884
2017 First official language - French 24 339
2014 First official language - English 23 817
2014 First official language - French 19 322

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 First official language - English 22 884
2017 First official language - French 19 339
2014 First official language - English 20 817
2014 First official language - French 13 322

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 First official language - English 3 884
2017 First official language - French 5 339
2014 First official language - English 4 817
2014 First official language - French 3 322

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 First official language - English 1 884

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 First official language - English 7 884
2017 First official language - French 6 339
2014 First official language - English 8 817
2014 First official language - French 4 322

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 First official language - English 17 884
2017 First official language - French 16 339
2014 First official language - English 18 817
2014 First official language - French 20 322

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 First official language - English 1 884

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 First official language - English 21 884
2017 First official language - French 13 339
2014 First official language - English 22 817
2014 First official language - French 11 322

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 884

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 17 884
2017 First official language - French 29 339
2014 First official language - English 26 817
2014 First official language - French 42 322

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 First official language - English 34 888
2017 First official language - French 35 341
2014 First official language - English 27 820
2014 First official language - French 33 323

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 First official language - English 16 888
2017 First official language - French 13 341
2014 First official language - English 13 820
2014 First official language - French 14 323

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 First official language - English 4 888
2017 First official language - French 4 341
2014 First official language - English 2 820
2014 First official language - French 6 323

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 First official language - English 21 888
2017 First official language - French 16 341
2014 First official language - English 20 820
2014 First official language - French 25 323

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 First official language - English 5 888
2017 First official language - French 4 341
2014 First official language - English 4 820
2014 First official language - French 5 323

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 First official language - English 6 888
2017 First official language - French 5 341
2014 First official language - English 9 820
2014 First official language - French 6 323

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 First official language - English 12 888
2017 First official language - French 10 341
2014 First official language - English 8 820
2014 First official language - French 12 323

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 8 888
2017 First official language - French 10 341
2014 First official language - English 9 820
2014 First official language - French 7 323

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 First official language - English 45 888
2017 First official language - French 44 341
2014 First official language - English 49 820
2014 First official language - French 41 323

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 First official language - English 6 835
2017 First official language - French 5 325
2014 First official language - English 6 748
2014 First official language - French 8 304

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 First official language - English 14 835
2017 First official language - French 11 325
2014 First official language - English 11 748
2014 First official language - French 12 304

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 First official language - English 5 835
2017 First official language - French 3 325
2014 First official language - English 4 748
2014 First official language - French 5 304

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 First official language - English 4 835
2017 First official language - French 2 325
2014 First official language - English 3 748
2014 First official language - French 3 304

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 First official language - English 4 835
2017 First official language - French 3 325
2014 First official language - English 3 748
2014 First official language - French 3 304

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 First official language - English 6 835
2017 First official language - French 3 325
2014 First official language - English 5 748
2014 First official language - French 7 304

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 First official language - English 9 835
2017 First official language - French 12 325
2014 First official language - English 5 748
2014 First official language - French 9 304

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 First official language - English 13 835
2017 First official language - French 11 325
2014 First official language - English 12 748
2014 First official language - French 9 304

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 835
2017 First official language - French 11 325
2014 First official language - English 12 748
2014 First official language - French 10 304

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 First official language - English 24 835
2017 First official language - French 18 325
2014 First official language - English 27 748
2014 First official language - French 15 304

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 835
2017 First official language - French 11 325
2014 First official language - English 8 748
2014 First official language - French 9 304

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 First official language - English 43 835
2017 First official language - French 34 325
2014 First official language - English 44 748
2014 First official language - French 42 304

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 First official language - English 2 835
2017 First official language - French 2 325
2014 First official language - English 2 748
2014 First official language - French 3 304

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 First official language - English 60 835
2017 First official language - French 53 325
2014 First official language - English 70 748
2014 First official language - French 53 304

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 First official language - English 1 835

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 15 835
2017 First official language - French 17 325
2014 First official language - English 14 748
2014 First official language - French 17 304

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 91 9 889
2017 First official language - French 88 12 340

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 19 14 20 3 4 32 8 55 11 10253
2017 First official language - French 15 20 17 3 2 33 10 62 9 5534
2014 First official language - English 15 14 22 4 3 34 8 50 12 9635
2014 First official language - French 11 19 17 3 2 39 10 59 8 5574

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 35 27 16 4 3 13 2 73 8 10245
2017 First official language - French 28 37 15 3 2 14 2 77 6 5525
2014 First official language - English 28 26 19 4 3 18 2 67 9 9632
2014 First official language - French 21 35 17 2 2 21 2 73 5 5573
2011 First official language - English 35 32 15 4 3 10 0 75 8 10759
2011 First official language - French 28 43 14 3 1 11 0 79 5 6057
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 20 23 19 15 21 0 2 44 37 10236
2017 First official language - French 15 18 20 17 25 0 3 35 44 5532

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 19 26 25 15 12 0 2 46 28 10242
2017 First official language - French 16 24 30 17 11 0 2 40 29 5529

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 27 26 19 12 10 1 5 57 23 10231
2017 First official language - French 18 25 27 15 10 1 4 46 26 5508

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 23 21 15 14 2 3 48 30 10240
2017 First official language - French 20 23 24 16 12 1 4 45 29 5532

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 52 20 10 4 3 1 11 81 8 10227
2017 First official language - French 41 23 13 5 3 1 14 75 9 5525

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 27 29 22 12 9 0 1 57 21 10221
2017 First official language - French 30 28 22 11 7 0 1 59 18 5518

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 27 31 21 12 7 1 2 59 19 10223
2017 First official language - French 28 31 23 10 4 1 3 62 15 5512

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 24 30 22 12 8 1 3 56 21 10207
2017 First official language - French 24 30 25 12 6 1 3 56 19 5516

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 30 18 11 7 1 2 63 18 10216
2017 First official language - French 28 31 21 10 5 1 3 62 16 5514

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 24 30 22 13 9 1 2 55 22 10197
2017 First official language - French 23 30 25 13 7 1 2 54 21 5509

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 47 25 14 7 5 0 2 73 12 10228
2017 First official language - French 50 23 14 6 4 0 3 75 10 5530

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 69 13 6 4 3 1 4 86 7 10239
2017 First official language - French 69 12 5 4 3 1 6 87 8 5528

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 57 26 8 4 3 0 2 85 6 10230
2017 First official language - French 56 23 10 4 2 0 4 83 7 5526

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 61 19 9 5 4 1 2 82 9 10233
2017 First official language - French 63 16 8 5 4 0 5 83 9 5522

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 53 10 4 2 1 0 31 90 4 10222
2017 First official language - French 54 9 5 2 1 0 28 88 4 5524

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 59 19 8 4 2 1 8 84 7 10175
2017 First official language - French 64 15 7 3 1 1 10 88 4 5503

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 54 18 9 7 8 1 4 75 15 10242
2017 First official language - French 58 15 9 5 5 1 7 79 11 5532

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 44 31 13 5 3 1 3 79 8 10219
2017 First official language - French 45 28 15 5 3 0 4 76 8 5526

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 12 30 37 13 7 0 0 43 21 10259
2017 First official language - French 11 28 40 14 5 0 0 40 20 5533

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 12 22 39 19 8 0 0 27 34 10227
2017 First official language - French 6 20 39 22 12 0 1 34 27 5523

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 39 13 9 6 3 0 72 15 10255
2017 First official language - French 24 44 18 7 3 4 0 71 11 5530

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 19 36 16 16 11 2 0 57 27 10249
2017 First official language - French 16 44 20 12 6 1 0 61 19 5535
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 24 76 10251
2017 First official language - French 18 82 5527
2014 First official language - English 22 78 9612
2014 First official language - French 15 85 5565

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 80 20 2473
2017 First official language - French 81 19 1012
2014 First official language - English 77 23 2152
2014 First official language - French 77 23 824

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 43 35 6 10 5 1 0 79 14 1981
2017 First official language - French 48 36 6 7 2 0 0 85 9 823
2014 First official language - English 46 32 6 10 6 0 0 78 16 1655
2014 First official language - French 42 41 7 7 2 0 0 84 9 635
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 28 23 19 12 14 3 1 30 70 10261
2017 First official language - French 28 21 20 13 14 2 1 29 71 5537

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 21 6918
2017 First official language - French 20 3771

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 29 6918
2017 First official language - French 35 3771

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 23 6918
2017 First official language - French 25 3771

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 46 6918
2017 First official language - French 42 3771

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 First official language - English 5 6918
2017 First official language - French 11 3771

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 40 6918
2017 First official language - French 41 3771

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 First official language - English 5 49 19 10 4 13 6775
2017 First official language - French 6 50 19 8 5 12 3706

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 11 22 14 16 27 2 7 36 48 6945
2017 First official language - French 8 19 16 18 26 2 12 31 50 3795

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 3 9 11 16 53 2 7 13 75 6941
2017 First official language - French 3 7 11 18 51 2 9 11 77 3800
Date modified: