2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - MA

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 45 48 3 3 0 0 0 94 3 31
2017 MA-01 43 50 7 0 0 0 0 93 0 14
2014 MA 27 54 3 14 3 0 0 81 16 36
2014 MA-01 14 57 0 24 5 0 0 71 29 21
2011 MA 48 35 0 9 9 0 0 83 17 23
2011 MA-04 56 25 0 13 6 0 0 81 19 16
2008 MA 33 56 0 7 4 0 0 89 11 27
2008 MA-04 33 58 0 8 0 0 0 92 8 12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 74 19 3 0 0 0 3 97 0 31
2017 MA-01 79 14 0 0 0 0 7 100 0 14
2014 MA 79 16 0 0 0 0 5 100 0 36
2014 MA-01 81 9 0 0 0 0 10 100 0 21
2011 MA 65 22 4 4 0 0 4 91 5 23
2011 MA-04 69 19 0 6 0 0 6 93 7 16
2008 MA 93 7 0 0 0 0 0 100 0 27
2008 MA-04 92 8 0 0 0 0 0 100 0 12

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 81 10 3 0 0 0 6 97 0 31
2017 MA-01 86 7 0 0 0 0 7 100 0 14
2014 MA 84 8 3 0 0 0 5 97 0 36
2014 MA-01 76 10 5 0 0 0 10 95 0 21
2011 MA 87 4 4 0 0 0 4 95 0 23
2011 MA-04 81 6 6 0 0 0 6 93 0 16
2008 MA 96 0 0 0 0 0 4 100 0 27
2008 MA-04 100 0 0 0 0 0 0 100 0 12

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 35 29 3 23 10 0 0 65 32 31
2017 MA-01 43 21 0 36 0 0 0 64 36 14
2014 MA 30 38 5 24 3 0 0 68 27 36
2014 MA-01 33 38 10 19 0 0 0 71 19 21
2011 MA 43 35 9 9 4 0 0 78 13 23
2011 MA-04 44 31 13 13 0 0 0 75 13 16

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 39 39 6 16 0 0 0 77 16 31
2017 MA-01 36 43 7 14 0 0 0 79 14 14
2014 MA 38 43 11 5 3 0 0 81 8 36
2014 MA-01 33 47 5 10 5 0 0 81 14 21
2011 MA 35 43 0 13 9 0 0 78 22 23
2011 MA-04 38 44 0 6 13 0 0 81 19 16
2008 MA 22 56 7 11 4 0 0 78 15 27
2008 MA-04 33 50 8 0 8 0 0 83 8 12

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 68 29 0 0 3 0 0 97 3 31
2017 MA-01 79 21 0 0 0 0 0 100 0 14
2014 MA 54 40 5 0 0 0 0 95 0 36
2014 MA-01 38 57 5 0 0 0 0 95 0 21
2011 MA 57 39 4 0 0 0 0 96 0 23
2011 MA-04 75 25 0 0 0 0 0 100 0 16
2008 MA 56 41 0 4 0 0 0 96 4 27
2008 MA-04 67 33 0 0 0 0 0 100 0 12

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 81 16 0 0 3 0 0 97 3 31
2017 MA-01 86 14 0 0 0 0 0 100 0 14
2014 MA 73 27 0 0 0 0 0 100 0 36
2014 MA-01 67 33 0 0 0 0 0 100 0 21
2011 MA 70 26 0 4 0 0 0 96 4 23
2011 MA-04 81 19 0 0 0 0 0 100 0 16
2008 MA 41 56 4 0 0 0 0 96 0 27
2008 MA-04 58 42 0 0 0 0 0 100 0 12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 35 39 13 10 3 0 0 74 13 31
2017 MA-01 36 29 21 14 0 0 0 64 14 14
2014 MA 52 32 5 11 0 0 0 84 11 36
2014 MA-01 53 33 4 10 0 0 0 86 10 21

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 39 45 3 3 10 0 0 84 13 31
2017 MA-01 43 50 0 0 7 0 0 93 7 14
2014 MA 46 32 8 11 3 0 0 79 13 36
2014 MA-01 43 29 10 14 5 0 0 72 19 21
2011 MA 48 35 9 4 4 0 0 83 9 23
2011 MA-04 56 25 6 6 6 0 0 81 13 16

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 35 16 6 10 6 3 23 70 22 31
2017 MA-01 29 29 14 14 7 0 7 62 23 14
2014 MA 22 11 19 5 19 0 24 43 32 36
2014 MA-01 19 14 24 9 14 0 19 41 29 21
2011 MA 39 13 17 0 22 0 9 57 24 23
2011 MA-04 50 13 13 0 19 0 6 67 20 16
2008 MA 37 11 4 4 22 0 22 62 33 27
2008 MA-04 50 8 0 8 17 0 17 70 30 12

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 45 48 3 0 3 0 0 94 3 31
2017 MA-01 29 64 7 0 0 0 0 93 0 14
2014 MA 43 43 11 3 0 0 0 87 3 36
2014 MA-01 33 48 14 5 0 0 0 81 5 21
2011 MA 43 48 4 4 0 0 0 91 4 23
2011 MA-04 56 38 6 0 0 0 0 94 0 16
2008 MA 35 54 12 0 0 0 0 88 0 26
2008 MA-04 33 58 8 0 0 0 0 92 0 12

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 16 48 10 13 13 0 0 65 26 31
2017 MA-01 14 64 0 21 0 0 0 79 21 14
2014 MA 19 48 14 11 8 0 0 68 19 36
2014 MA-01 14 47 19 5 14 0 0 62 19 21
2011 MA 13 52 22 9 4 0 0 65 13 23
2011 MA-04 19 63 13 0 6 0 0 81 6 16

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 45 45 0 10 0 0 0 90 10 31
2017 MA-01 43 50 0 7 0 0 0 93 7 14

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 58 35 3 3 0 0 0 94 3 31
2017 MA-01 64 36 0 0 0 0 0 100 0 14
2014 MA 46 43 5 0 5 0 0 89 5 36
2014 MA-01 38 52 0 0 10 0 0 90 10 21
2011 MA 48 48 0 0 4 0 0 96 4 23
2011 MA-04 56 38 0 0 6 0 0 94 6 16
2008 MA 48 52 0 0 0 0 0 100 0 27
2008 MA-04 58 42 0 0 0 0 0 100 0 12

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 23 43 7 13 13 0 0 67 27 30
2017 MA-01 23 46 0 23 8 0 0 69 31 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 68 29 0 0 3 0 0 97 3 31
2017 MA-01 64 36 0 0 0 0 0 100 0 14
2014 MA 68 30 0 3 0 0 0 97 3 36
2014 MA-01 57 38 0 5 0 0 0 95 5 21
2011 MA 74 26 0 0 0 0 0 100 0 23
2011 MA-04 81 19 0 0 0 0 0 100 0 16

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 23 48 13 6 10 0 0 71 16 31
2017 MA-01 14 64 7 7 7 0 0 79 14 14
2014 MA 16 38 8 27 11 0 0 54 38 36
2014 MA-01 14 29 5 33 19 0 0 43 52 21
2011 MA 30 52 4 9 4 0 0 83 13 23
2011 MA-04 38 50 0 13 0 0 0 88 13 16

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 23 47 10 13 7 0 0 70 20 30
2017 MA-01 21 64 7 7 0 0 0 86 7 14
2014 MA 19 30 22 16 13 0 0 49 30 36
2014 MA-01 14 24 24 14 23 0 0 38 38 21

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 32 42 10 10 6 0 0 74 16 31
2017 MA-01 29 57 7 7 0 0 0 86 7 14
2014 MA 30 46 14 5 5 0 0 76 11 36
2014 MA-01 24 43 14 10 10 0 0 67 19 21
2011 MA 52 35 4 9 0 0 0 87 9 23
2011 MA-04 63 25 0 13 0 0 0 88 13 16

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 65 32 0 0 3 0 0 97 3 31
2017 MA-01 64 36 0 0 0 0 0 100 0 14
2014 MA 57 38 2 3 0 0 0 95 3 36
2014 MA-01 48 43 4 5 0 0 0 91 5 21
2011 MA 48 52 0 0 0 0 0 100 0 23
2011 MA-04 69 31 0 0 0 0 0 100 0 16
2008 MA 56 41 4 0 0 0 0 96 0 27
2008 MA-04 58 42 0 0 0 0 0 100 0 12

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 35 29 16 3 3 3 10 74 7 31
2017 MA-01 7 36 29 7 7 0 14 50 17 14
2014 MA 46 35 11 5 0 3 0 83 6 36
2014 MA-01 53 33 5 5 0 5 0 90 5 21
2011 MA 23 50 18 5 5 0 0 73 9 22
2011 MA-04 19 50 19 6 6 0 0 69 13 16
2008 MA 11 44 33 11 0 0 0 56 11 27
2008 MA-04 17 25 58 0 0 0 0 42 0 12

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 13 13 48 16 10 0 0 26 26 31
2017 MA-01 21 7 57 14 0 0 0 14 29 14
2014 MA 11 23 29 20 14 0 3 35 35 34
2014 MA-01 10 25 30 15 15 0 5 31 37 20
2011 MA 9 17 30 30 4 0 9 38 29 23
2011 MA-04 6 19 38 19 6 0 13 29 29 16
2008 MA 4 41 33 15 7 0 0 22 44 27
2008 MA-04 0 33 33 25 8 0 0 33 33 12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 6 13 23 19 32 3 3 55 21 31
2017 MA-01 7 14 36 14 21 7 0 38 23 14
2014 MA 11 11 24 27 21 5 0 51 23 36
2014 MA-01 19 14 14 24 23 5 0 50 35 21
2011 MA 4 0 26 30 22 13 4 63 5 23
2011 MA-04 6 0 31 25 19 13 6 54 8 16
2008 MA 4 7 48 30 7 4 0 38 12 27
2008 MA-04 0 0 42 50 8 0 0 58 0 12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 3 7 27 13 27 10 13 52 13 30
2017 MA-01 0 7 50 7 14 14 7 27 9 14
2014 MA 11 11 27 24 11 3 14 42 26 36
2014 MA-01 19 10 23 19 10 0 19 35 35 21
2011 MA 9 9 4 35 9 22 13 67 27 23
2011 MA-04 6 6 6 31 13 19 19 70 20 16
2008 MA 11 19 37 15 11 0 7 28 32 27
2008 MA-04 17 0 42 33 8 0 0 42 17 12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 13 26 32 13 13 0 3 27 40 31
2017 MA-01 7 36 29 14 7 0 7 23 46 14
2014 MA 11 19 19 27 22 0 3 50 30 36
2014 MA-01 10 19 24 24 19 0 5 45 30 21
2011 MA 9 23 23 32 9 0 5 43 33 22
2011 MA-04 13 20 33 20 7 0 7 29 36 15
2008 MA 4 22 52 11 7 0 4 19 27 27
2008 MA-04 8 8 58 17 8 0 0 25 17 12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 13 29 23 13 19 0 3 33 43 31
2017 MA-01 14 36 36 7 7 0 0 14 50 14
2014 MA 22 11 24 30 14 0 0 43 33 36
2014 MA-01 24 10 24 28 14 0 0 43 33 21
2011 MA 13 9 22 22 13 9 13 44 28 23
2011 MA-04 13 6 13 25 19 6 19 58 25 16
2008 MA 0 33 33 19 7 4 4 28 36 27
2008 MA-04 0 33 33 25 8 0 0 33 33 12

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 10 10 23 23 29 0 6 55 21 31
2017 MA-01 7 14 29 29 14 0 7 46 23 14
2014 MA 5 5 11 32 33 3 11 75 13 36
2014 MA-01 5 5 19 33 19 5 14 65 12 21
2011 MA 0 4 0 39 35 4 17 94 6 23
2011 MA-04 0 6 0 31 31 6 25 91 9 16
2008 MA 4 0 19 22 33 4 19 71 5 27
2008 MA-04 8 0 17 25 33 8 8 70 10 12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 10 19 45 3 16 6 0 21 31 31
2017 MA-01 7 21 64 0 0 7 0 0 31 14
2014 MA 17 33 25 19 3 3 0 23 51 35
2014 MA-01 20 45 10 20 0 5 0 21 68 20
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 68 10 0 0 0 0 23 100 0 31
2017 MA-01 64 7 0 0 0 0 29 100 0 14
2014 MA 81 3 3 0 3 3 8 94 3 35
2014 MA-01 77 5 5 0 4 5 5 90 5 21
2011 MA 74 4 9 4 0 0 9 86 5 23
2011 MA-04 75 6 6 0 0 0 13 93 0 16
2008 MA 85 0 0 0 4 0 11 96 4 27
2008 MA-04 100 0 0 0 0 0 0 100 0 12

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 19 35 6 10 13 10 6 65 27 31
2017 MA-01 29 36 7 0 14 7 7 75 17 14
2014 MA 27 32 24 8 3 5 0 63 11 36
2014 MA-01 29 19 33 5 5 10 0 53 11 21

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 42 32 3 13 10 0 0 74 23 31
2017 MA-01 50 21 7 14 7 0 0 71 21 14
2014 MA 43 32 16 5 3 0 0 76 8 36
2014 MA-01 38 24 24 9 5 0 0 62 14 21

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 48 32 3 10 3 0 3 83 13 31
2017 MA-01 57 36 0 7 0 0 0 93 7 14
2014 MA 35 40 5 19 0 0 0 76 19 36
2014 MA-01 29 43 5 24 0 0 0 71 24 21
2011 MA 48 30 4 13 0 0 4 82 14 23
2011 MA-04 38 38 6 13 0 0 6 80 13 16
2008 MA 19 63 7 11 0 0 0 81 11 27
2008 MA-04 25 67 0 8 0 0 0 92 8 12

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 26 26 10 13 6 19 0 64 24 31
2017 MA-01 29 14 14 0 14 29 0 60 20 14
2014 MA 30 19 27 8 8 5 3 53 18 36
2014 MA-01 29 19 28 0 14 10 0 53 16 21
2011 MA 35 26 0 17 4 13 4 74 26 23
2011 MA-04 31 31 0 6 6 19 6 83 17 16
2008 MA 22 44 0 22 4 4 4 72 28 27
2008 MA-04 17 67 0 8 8 0 0 83 17 12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 10 13 16 6 10 45 0 41 29 31
2017 MA-01 14 7 21 7 0 50 0 43 14 14
2014 MA 11 16 16 19 19 19 0 33 47 36
2014 MA-01 10 10 23 19 19 19 0 24 47 21

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 35 52 0 3 10 0 0 87 13 31
2017 MA-01 36 57 0 7 0 0 0 93 7 14
2014 MA 40 54 0 5 0 0 0 95 5 36
2014 MA-01 47 48 0 5 0 0 0 95 5 21
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 32 32 19 6 10 0 0 65 16 31
2017 MA-01 36 43 14 0 7 0 0 79 7 14
2014 MA 49 30 8 5 5 3 0 81 11 36
2014 MA-01 48 28 5 10 10 0 0 76 19 21
2011 MA 43 35 4 4 13 0 0 78 17 23
2011 MA-04 50 31 0 6 13 0 0 81 19 16
2008 MA 41 33 15 7 4 0 0 74 11 27
2008 MA-04 33 25 17 17 8 0 0 58 25 12

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 45 42 6 0 6 0 0 87 6 31
2017 MA-01 50 43 0 0 7 0 0 93 7 14
2014 MA 57 24 14 5 0 0 0 81 5 36
2014 MA-01 52 24 19 5 0 0 0 76 5 21
2011 MA 61 30 4 0 4 0 0 91 4 23
2011 MA-04 63 31 0 0 6 0 0 94 6 16
2008 MA 48 33 11 4 4 0 0 81 7 27
2008 MA-04 42 33 17 8 0 0 0 75 8 12

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 39 39 6 6 10 0 0 77 16 31
2017 MA-01 43 43 7 0 7 0 0 86 7 14
2014 MA 46 43 8 3 0 0 0 89 3 36
2014 MA-01 43 52 5 0 0 0 0 95 0 21
2011 MA 52 39 4 0 4 0 0 91 4 23
2011 MA-04 50 38 6 0 6 0 0 88 6 16
2008 MA 44 41 4 4 7 0 0 85 11 27
2008 MA-04 33 50 0 8 8 0 0 83 17 12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 68 6 0 0 0 0 26 100 0 31
2017 MA-01 64 7 0 0 0 0 29 100 0 14
2014 MA 79 11 3 2 0 3 3 95 3 36
2014 MA-01 67 14 5 4 0 5 5 90 5 21
2011 MA 74 9 4 4 0 0 9 90 5 23
2011 MA-04 81 6 0 0 0 0 13 100 0 16
2008 MA 85 0 0 0 0 7 7 100 0 27
2008 MA-04 92 0 0 0 0 8 0 100 0 12

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 65 23 6 0 3 0 3 90 3 31
2017 MA-01 86 7 7 0 0 0 0 93 0 14
2014 MA 57 24 5 5 5 0 3 83 11 36
2014 MA-01 52 29 0 5 10 0 5 85 15 21
2011 MA 65 26 0 0 9 0 0 91 9 23
2011 MA-04 50 38 0 0 13 0 0 88 13 16

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 48 45 0 0 6 0 0 94 6 31
2017 MA-01 43 50 0 0 7 0 0 93 7 14

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 48 45 0 0 6 0 0 94 6 31
2017 MA-01 43 50 0 0 7 0 0 93 7 14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 65 29 3 0 3 0 0 94 3 31
2017 MA-01 64 29 0 0 7 0 0 93 7 14
2014 MA 70 16 3 3 5 0 3 89 8 36
2014 MA-01 67 19 0 5 10 0 0 86 14 21
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Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 26 19 10 23 6 16 0 54 35 31
2017 MA-01 29 21 7 21 7 14 0 58 33 14
2014 MA 24 41 16 8 8 3 0 67 17 36
2014 MA-01 23 33 24 5 10 5 0 60 15 21
2011 MA 43 22 22 9 4 0 0 65 13 23
2011 MA-04 50 19 13 13 6 0 0 69 19 16

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 19 29 16 19 10 6 0 52 31 31
2017 MA-01 14 43 21 7 7 7 0 62 15 14
2014 MA 16 38 14 22 8 3 0 55 31 36
2014 MA-01 19 24 19 24 10 5 0 45 35 21
2011 MA 35 39 13 9 0 4 0 77 9 23
2011 MA-04 31 44 13 13 0 0 0 75 13 16
2008 MA 19 37 19 11 7 7 0 60 20 27
2008 MA-04 25 42 25 0 8 0 0 67 8 12

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 13 39 19 13 6 10 0 57 21 31
2017 MA-01 7 43 29 7 0 14 0 58 8 14
2014 MA 11 32 16 24 11 5 0 46 37 36
2014 MA-01 14 24 24 19 14 5 0 40 35 21
2011 MA 26 30 22 13 4 4 0 59 18 23
2011 MA-04 31 25 19 19 0 6 0 60 20 16
2008 MA 7 30 22 22 4 15 0 43 30 27
2008 MA-04 8 42 25 17 8 0 0 50 25 12

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 16 29 19 19 10 6 0 48 31 31
2017 MA-01 14 43 21 7 7 7 0 62 15 14
2014 MA 16 38 8 22 14 3 0 55 36 36
2014 MA-01 19 23 10 24 19 5 0 45 45 21
2011 MA 13 48 17 9 9 4 0 64 18 23
2011 MA-04 19 38 19 6 13 6 0 60 20 16
2008 MA 4 37 22 19 7 11 0 46 29 27
2008 MA-04 8 50 17 17 8 0 0 58 25 12

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 17 23 33 17 10 0 0 40 27 30
2017 MA-01 14 36 36 14 0 0 0 50 14 14
2014 MA 11 43 14 14 19 0 0 54 32 36
2014 MA-01 14 33 19 10 24 0 0 47 33 21
2011 MA 9 61 17 4 9 0 0 70 13 23
2011 MA-04 13 63 13 6 6 0 0 75 13 16
2008 MA 11 37 26 19 7 0 0 48 26 27
2008 MA-04 8 50 17 17 8 0 0 58 25 12
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 26 48 19 3 3 0 0 74 6 31
2017 MA-01 29 36 36 0 0 0 0 64 0 14
2014 MA 30 41 22 3 5 0 0 70 8 36
2014 MA-01 33 24 33 0 10 0 0 57 10 21
2011 MA 43 52 4 0 0 0 0 96 0 23
2011 MA-04 50 44 6 0 0 0 0 94 0 16

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 55 32 3 6 3 0 0 87 10 31
2017 MA-01 57 36 0 7 0 0 0 93 7 14
2014 MA 57 35 8 0 0 0 0 92 0 36
2014 MA-01 52 33 14 0 0 0 0 86 0 21
2011 MA 61 26 0 9 4 0 0 87 13 23
2011 MA-04 56 25 0 13 6 0 0 81 19 16

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 35 42 13 3 6 0 0 77 10 31
2017 MA-01 36 43 14 0 7 0 0 79 7 14
2014 MA 51 35 0 5 8 0 0 86 14 36
2014 MA-01 47 38 0 5 10 0 0 86 14 21
2011 MA 48 35 0 9 9 0 0 83 17 23
2011 MA-04 50 31 0 6 13 0 0 81 19 16
2008 MA 30 41 11 7 4 7 0 76 12 27
2008 MA-04 42 33 0 8 8 8 0 82 18 12

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 13 42 16 13 6 10 0 61 21 31
2017 MA-01 21 36 21 14 0 7 0 62 15 14
2014 MA 19 43 19 8 5 6 0 66 14 36
2014 MA-01 24 38 19 14 5 0 0 62 19 21
2011 MA 30 35 22 9 4 0 0 65 13 23
2011 MA-04 38 31 25 0 6 0 0 69 6 16

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 16 42 19 10 6 6 0 62 17 31
2017 MA-01 14 36 29 0 7 14 0 58 8 14
2014 MA 22 30 27 3 11 8 0 56 15 36
2014 MA-01 24 23 29 0 14 10 0 52 16 21
2011 MA 17 26 13 9 13 9 13 56 28 23
2011 MA-04 19 13 13 13 19 13 13 42 42 16

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 58 16 3 0 0 3 19 96 0 31
2017 MA-01 57 14 0 0 0 7 21 100 0 14
2014 MA 79 5 8 2 0 3 3 89 3 36
2014 MA-01 77 5 5 4 0 5 5 90 5 21

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 71 6 0 0 0 10 13 100 0 31
2017 MA-01 64 7 0 0 0 14 14 100 0 14
2014 MA 79 5 3 2 0 5 5 94 3 36
2014 MA-01 77 5 5 4 0 5 5 90 5 21
2011 MA 65 13 4 4 0 4 9 90 5 23
2011 MA-04 69 13 0 0 0 6 13 100 0 16
2008 MA 96 0 0 0 0 0 4 100 0 27
2008 MA-04 100 0 0 0 0 0 0 100 0 12

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 29 26 19 13 6 6 0 59 21 31
2017 MA-01 29 29 29 0 7 7 0 62 8 14
2014 MA 24 43 24 8 0 0 0 68 8 36
2014 MA-01 14 48 24 14 0 0 0 62 14 21
2011 MA 13 43 13 26 4 0 0 57 30 23
2011 MA-04 19 50 13 13 6 0 0 69 19 16
2008 MA 7 30 19 26 15 4 0 38 42 27
2008 MA-04 17 17 25 25 17 0 0 33 42 12

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 10 26 23 16 16 6 3 39 36 31
2017 MA-01 14 14 36 21 7 0 7 31 31 14
2014 MA 3 32 27 19 11 3 5 38 32 36
2014 MA-01 0 28 24 24 19 5 0 30 45 21
2011 MA 9 35 13 22 13 4 4 48 38 23
2011 MA-04 13 38 13 13 19 0 6 53 33 16
2008 MA 15 11 22 26 19 4 4 28 48 27
2008 MA-04 17 17 17 8 33 0 8 36 45 12

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 13 19 39 19 3 6 0 34 24 31
2017 MA-01 14 14 43 21 0 7 0 31 23 14

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 35 42 13 3 3 0 3 80 7 31
2017 MA-01 50 14 21 7 0 0 7 69 8 14
2014 MA 51 35 14 0 0 0 0 86 0 36
2014 MA-01 38 43 19 0 0 0 0 81 0 21

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 39 42 6 6 3 3 0 83 10 31
2017 MA-01 43 29 14 7 0 7 0 77 8 14
2014 MA 49 35 11 5 0 0 0 84 5 36
2014 MA-01 43 29 19 10 0 0 0 71 10 21
2011 MA 48 39 4 4 4 0 0 87 9 23
2011 MA-04 63 25 6 6 0 0 0 88 6 16

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 42 39 13 6 0 0 0 81 6 31
2017 MA-01 36 29 29 7 0 0 0 64 7 14
2014 MA 54 35 8 3 0 0 0 89 3 36
2014 MA-01 43 38 14 5 0 0 0 81 5 21
2011 MA 52 35 4 4 4 0 0 87 9 23
2011 MA-04 63 19 6 6 6 0 0 81 13 16
2008 MA 33 52 7 4 4 0 0 85 7 27
2008 MA-04 42 42 8 0 8 0 0 83 8 12

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 29 42 16 10 3 0 0 71 13 31
2017 MA-01 14 50 29 7 0 0 0 64 7 14
2014 MA 30 46 5 14 5 0 0 76 19 36
2014 MA-01 24 43 10 14 10 0 0 67 24 21
2011 MA 39 57 4 0 0 0 0 96 0 23
2011 MA-04 56 38 6 0 0 0 0 94 0 16

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 35 35 16 6 6 0 0 71 13 31
2017 MA-01 21 50 21 7 0 0 0 71 7 14
2014 MA 33 43 8 14 3 0 0 76 16 36
2014 MA-01 24 38 14 19 5 0 0 62 24 21
2011 MA 43 35 9 9 0 4 0 82 9 23
2011 MA-04 63 25 6 6 0 0 0 88 6 16
2008 MA 30 56 7 7 0 0 0 85 7 27
2008 MA-04 33 50 0 17 0 0 0 83 17 12

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 29 29 26 6 3 6 0 62 10 31
2017 MA-01 14 36 36 7 0 7 0 54 8 14
2014 MA 33 35 16 5 5 5 0 72 11 36
2014 MA-01 19 33 24 9 5 10 0 58 15 21
2011 MA 35 35 9 9 0 13 0 80 10 23
2011 MA-04 50 25 6 6 0 13 0 86 7 16
2008 MA 33 33 15 7 4 7 0 72 12 27
2008 MA-04 42 25 8 8 8 8 0 73 18 12
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 MA 13 58 29 31
2017 MA-01 7 50 43 14
2014 MA 8 70 21 36
2014 MA-01 5 77 19 21
2011 MA 4 83 13 23
2011 MA-04 6 75 19 16
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 MA 23 77 31

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 10 16 26 6 10 26 6 38 24 31
2017 MA-01 7 14 14 0 14 36 14 43 29 14
2014 MA 19 16 30 8 0 22 5 48 11 36
2014 MA-01 14 14 38 10 0 19 5 38 13 21

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 23 37 17 3 10 10 0 67 15 30
2017 MA-01 21 36 21 7 7 7 0 62 15 14
2014 MA 43 16 30 5 0 5 0 63 6 36
2014 MA-01 38 9 38 10 0 5 0 50 10 21
2011 MA 35 48 13 0 0 4 0 86 0 23
2011 MA-04 38 44 13 0 0 6 0 87 0 16
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 16 77 3 0 0 0 3 97 0 31
2017 MA-01 21 71 7 0 0 0 0 93 0 14
2014 MA 22 70 3 3 0 0 3 94 3 36
2014 MA-01 29 67 5 0 0 0 0 95 0 21
2011 MA 13 61 9 0 13 0 4 77 14 23
2011 MA-04 19 63 6 0 13 0 0 81 13 16
2008 MA 19 33 22 22 4 0 0 52 26 27
2008 MA-04 33 25 25 17 0 0 0 58 17 12

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 26 19 26 6 6 13 3 54 15 31
2017 MA-01 29 14 43 0 0 14 0 50 0 14
2014 MA 8 35 35 14 3 5 0 46 17 36
2014 MA-01 14 29 33 14 0 9 0 47 16 21
2011 MA 4 17 22 13 30 9 4 25 50 23
2011 MA-04 6 25 13 13 31 13 0 36 50 16

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 31 55 10 0 0 0 3 89 0 29
2017 MA-01 25 58 17 0 0 0 0 83 0 12
2014 MA 40 38 11 8 0 0 3 81 8 36
2014 MA-01 43 33 14 10 0 0 0 76 10 21
2011 MA 35 39 4 4 9 4 4 81 14 23
2011 MA-04 44 31 0 6 13 6 0 80 20 16
2008 MA 22 41 26 0 0 11 0 71 0 27
2008 MA-04 25 42 25 0 0 8 0 73 0 12

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 26 39 23 3 0 6 3 71 4 31
2017 MA-01 21 29 36 0 0 14 0 58 0 14
2014 MA 27 38 16 16 0 0 3 67 17 36
2014 MA-01 28 33 19 19 0 0 0 62 19 21
2011 MA 17 39 13 4 9 13 4 68 16 23
2011 MA-04 25 25 19 6 13 13 0 57 21 16
2008 MA 26 33 22 0 4 11 4 70 4 27
2008 MA-04 42 33 17 0 8 0 0 75 8 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 10 23 32 0 3 23 10 48 5 31
2017 MA-01 7 14 29 0 7 29 14 38 13 14
2014 MA 17 22 36 3 3 17 3 48 7 35
2014 MA-01 14 14 48 5 0 14 5 35 6 21

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 29 45 13 3 0 3 6 82 4 31
2017 MA-01 21 29 21 7 0 7 14 64 9 14
2014 MA 43 16 24 5 3 8 0 65 9 36
2014 MA-01 38 14 33 10 0 5 0 55 10 21
2011 MA 39 26 22 0 9 4 0 68 9 23
2011 MA-04 31 25 25 0 13 6 0 60 13 16
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 10 30 13 20 23 0 3 41 45 30
2017 MA-01 8 23 15 15 31 0 8 33 50 13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 13 23 39 16 10 0 0 35 26 31
2017 MA-01 0 21 43 21 14 0 0 21 36 14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 17 31 21 14 17 0 0 48 31 29
2017 MA-01 0 42 8 25 25 0 0 42 50 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 19 29 19 13 13 6 0 52 28 31
2017 MA-01 7 29 14 29 14 7 0 38 46 14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 47 23 0 0 0 0 30 100 0 30
2017 MA-01 38 31 0 0 0 0 31 100 0 13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 26 48 16 6 3 0 0 74 10 31
2017 MA-01 7 64 21 7 0 0 0 71 7 14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 23 32 29 10 6 0 0 55 16 31
2017 MA-01 7 43 29 21 0 0 0 50 21 14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 23 32 32 10 3 0 0 55 13 31
2017 MA-01 7 57 14 21 0 0 0 64 21 14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 42 29 19 6 3 0 0 71 10 31
2017 MA-01 29 36 21 14 0 0 0 64 14 14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 29 45 16 10 0 0 0 74 10 31
2017 MA-01 21 57 7 14 0 0 0 79 14 14

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 32 39 16 0 13 0 0 71 13 31
2017 MA-01 29 36 29 0 7 0 0 64 7 14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 68 16 3 0 3 3 6 93 4 31
2017 MA-01 57 21 7 0 0 7 7 92 0 14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 61 19 10 0 6 3 0 83 7 31
2017 MA-01 57 29 7 0 0 7 0 92 0 14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 63 23 7 3 0 3 0 90 3 30
2017 MA-01 54 15 15 8 0 8 0 75 8 13

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 58 6 0 0 0 0 35 100 0 31
2017 MA-01 43 14 0 0 0 0 43 100 0 14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 48 41 10 0 0 0 0 90 0 29
2017 MA-01 36 50 14 0 0 0 0 86 0 14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 74 19 3 0 0 3 0 97 0 31
2017 MA-01 64 21 7 0 0 7 0 92 0 14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 32 39 19 0 3 0 6 76 3 31
2017 MA-01 7 64 21 0 0 0 7 77 0 14

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 10 45 35 6 3 0 0 55 10 31
2017 MA-01 7 29 50 7 7 0 0 36 14 14

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 3 16 42 29 10 0 0 39 19 31
2017 MA-01 7 14 50 29 0 0 0 29 21 14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 23 39 19 6 10 3 0 63 17 31
2017 MA-01 29 29 29 7 7 0 0 57 14 14

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 19 35 16 16 10 3 0 57 27 31
2017 MA-01 14 36 36 7 7 0 0 50 14 14
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 MA 32 68 31
2017 MA-01 36 64 14
2014 MA 27 73 36
2014 MA-01 29 71 21

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 MA 60 40 10
2014 MA 70 30 10
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 23 32 16 6 19 3 0 23 77 31
2017 MA-01 14 43 7 7 21 7 0 15 85 14

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 MA 22 23
2017 MA-01 27 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 MA 17 23
2017 MA-01 9 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 MA 13 23
2017 MA-01 9 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 MA 22 23
2017 MA-01 18 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 MA 0 23
2017 MA-01 0 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 MA 43 23
2017 MA-01 45 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 MA 10 65 10 0 0 15 20
2017 MA-01 10 70 10 0 0 10 10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 4 26 13 17 26 9 4 35 50 23
2017 MA-01 0 36 18 9 27 9 0 40 40 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MA 4 13 9 22 35 9 9 21 68 23
2017 MA-01 0 18 9 9 45 9 9 22 67 11
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