2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	43	3	7	2	88	9	5181
2017	3 to 10 years in current department or agency	36	47	5	9	3	83	13	5342
2017	11 to 20 years in current department or agency	33	47	5	11	4	81	15	3380
2017	More than 20 years in current department or agency	35	49	4	9	3	84	12	1701
2014	Less than 3 years in current department or agency	40	45	4	8	2	85	10	2607
2014	3 to 10 years in current department or agency	32	48	5	11	4	80	14	6614
2014	11 to 20 years in current department or agency	30	49	6	12	4	79	16	3684
2014	More than 20 years in current department or agency	30	52	4	10	4	82	14	2181

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	81	14	2	1	1	0	0	96	2	5174
2017	3 to 10 years in current department or agency	71	22	3	2	1	0	1	94	3	5333
2017	11 to 20 years in current department or agency	67	23	4	2	1	1	1	92	4	3369
2017	More than 20 years in current department or agency	68	25	3	2	1	1	1	94	3	1698
2014	Less than 3 years in current department or agency	77	17	2	2	1	0	1	95	2	2607
2014	3 to 10 years in current department or agency	69	23	4	3	1	0	1	93	4	6611
2014	11 to 20 years in current department or agency	66	23	5	3	1	0	1	90	5	3683
2014	More than 20 years in current department or agency	65	27	3	2	1	0	1	93	4	2181

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	75	14	4	4	2	1	90	6	5177
2017	3 to 10 years in current department or agency	67	19	5	5	3	1	87	8	5340
2017	11 to 20 years in current department or agency	63	21	5	6	3	2	85	10	3375
2017	More than 20 years in current department or agency	66	21	4	5	2	2	89	7	1698
2014	Less than 3 years in current department or agency	71	16	4	5	2	1	89	7	2607
2014	3 to 10 years in current department or agency	64	20	5	6	3	1	85	9	6607
2014	11 to 20 years in current department or agency	62	20	6	6	4	2	83	11	3679
2014	More than 20 years in current department or agency	64	22	5	5	2	2	88	7	2180

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	35	6	9	4	81	13	5180
2017	3 to 10 years in current department or agency	35	36	8	12	8	71	21	5343
2017	11 to 20 years in current department or agency	33	34	8	14	10	68	24	3378
2017	More than 20 years in current department or agency	36	35	6	14	10	70	23	1697
2014	Less than 3 years in current department or agency	43	36	7	9	5	79	14	2607
2014	3 to 10 years in current department or agency	34	36	8	13	9	70	22	6610
2014	11 to 20 years in current department or agency	34	37	8	12	9	71	21	3681
2014	More than 20 years in current department or agency	35	37	8	12	8	72	20	2179

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	42	9	13	5	0	73	17	5178
2017	3 to 10 years in current department or agency	25	41	12	15	7	0	67	21	5340
2017	11 to 20 years in current department or agency	24	44	12	13	7	0	68	21	3376
2017	More than 20 years in current department or agency	29	44	10	12	5	1	73	17	1696
2014	Less than 3 years in current department or agency	29	41	11	13	5	0	70	19	2607
2014	3 to 10 years in current department or agency	22	40	13	16	8	0	63	24	6608
2014	11 to 20 years in current department or agency	21	43	13	15	8	0	64	23	3685
2014	More than 20 years in current department or agency	25	44	11	13	7	0	69	20	2177

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	37	15	9	5	71	13	5176
2017	3 to 10 years in current department or agency	32	40	14	8	5	73	14	5338
2017	11 to 20 years in current department or agency	37	39	12	7	4	77	11	3375
2017	More than 20 years in current department or agency	43	38	10	6	2	82	9	1696
2014	Less than 3 years in current department or agency	32	38	14	9	6	70	15	2610
2014	3 to 10 years in current department or agency	27	41	15	10	7	68	17	6616
2014	11 to 20 years in current department or agency	32	40	13	9	5	73	14	3684
2014	More than 20 years in current department or agency	37	40	13	6	4	77	10	2182

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	37	10	7	4	79	11	5174
2017	3 to 10 years in current department or agency	40	39	9	7	4	79	12	5335
2017	11 to 20 years in current department or agency	45	38	8	6	3	83	9	3376
2017	More than 20 years in current department or agency	49	38	6	5	2	87	7	1693
2014	Less than 3 years in current department or agency	39	38	9	8	5	77	13	2608
2014	3 to 10 years in current department or agency	35	39	10	9	6	75	15	6613
2014	11 to 20 years in current department or agency	40	39	10	7	4	79	11	3678
2014	More than 20 years in current department or agency	44	41	8	5	3	85	8	2178

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	35	7	6	2	85	8	5171
2017	3 to 10 years in current department or agency	40	39	9	8	3	79	12	5331
2017	11 to 20 years in current department or agency	40	38	9	8	4	79	12	3368
2017	More than 20 years in current department or agency	42	40	8	6	3	82	9	1693
2014	Less than 3 years in current department or agency	43	36	10	7	3	80	10	2606
2014	3 to 10 years in current department or agency	35	40	11	10	4	75	14	6605
2014	11 to 20 years in current department or agency	36	40	10	9	5	76	14	3682
2014	More than 20 years in current department or agency	37	42	9	9	3	79	12	2178

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	32	10	6	3	0	1	81	10	5174
2017	3 to 10 years in current department or agency	37	34	11	10	7	0	1	72	17	5339
2017	11 to 20 years in current department or agency	37	35	10	9	8	0	0	72	18	3375
2017	More than 20 years in current department or agency	38	34	12	8	7	0	1	73	15	1692
2014	Less than 3 years in current department or agency	42	32	12	7	5	1	2	76	12	2609
2014	3 to 10 years in current department or agency	32	35	14	11	8	0	1	67	19	6614
2014	11 to 20 years in current department or agency	31	35	13	11	9	0	1	67	20	3680
2014	More than 20 years in current department or agency	29	36	15	11	8	0	1	66	19	2175

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	21	11	7	6	3	12	73	15	5171
2017	3 to 10 years in current department or agency	38	23	10	9	10	1	8	68	21	5333
2017	11 to 20 years in current department or agency	35	24	10	10	11	1	9	65	23	3373
2017	More than 20 years in current department or agency	34	24	11	9	12	1	10	64	24	1698
2014	Less than 3 years in current department or agency	38	21	11	9	7	3	12	69	18	2607
2014	3 to 10 years in current department or agency	34	24	10	11	12	1	8	63	25	6611
2014	11 to 20 years in current department or agency	30	24	10	10	16	1	9	61	29	3682
2014	More than 20 years in current department or agency	31	25	9	11	14	1	9	62	28	2180

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	42	12	7	4	77	11	5181
2017	3 to 10 years in current department or agency	29	45	12	8	5	75	13	5336
2017	11 to 20 years in current department or agency	31	45	11	7	5	76	13	3379
2017	More than 20 years in current department or agency	35	45	8	6	5	81	11	1699
2014	Less than 3 years in current department or agency	31	45	12	7	5	76	12	2609
2014	3 to 10 years in current department or agency	23	46	14	10	7	70	16	6616
2014	11 to 20 years in current department or agency	26	44	14	9	6	70	16	3683
2014	More than 20 years in current department or agency	30	46	11	8	5	76	13	2177

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	36	16	10	6	0	67	17	5177
2017	3 to 10 years in current department or agency	22	35	16	16	11	0	56	27	5338
2017	11 to 20 years in current department or agency	22	37	16	14	10	0	59	25	3378
2017	More than 20 years in current department or agency	24	37	17	13	9	0	62	22	1698
2014	Less than 3 years in current department or agency	29	37	17	11	6	1	66	17	2609
2014	3 to 10 years in current department or agency	16	35	19	18	13	0	51	30	6612
2014	11 to 20 years in current department or agency	18	34	18	16	13	0	52	29	3682
2014	More than 20 years in current department or agency	18	35	20	15	11	0	53	26	2181

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	41	9	8	3	80	11	5179
2017	3 to 10 years in current department or agency	30	45	12	9	4	74	13	5337
2017	11 to 20 years in current department or agency	28	45	13	9	5	73	14	3373
2017	More than 20 years in current department or agency	32	45	10	9	4	77	13	1699

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	38	8	4	2	0	86	6	5173
2017	3 to 10 years in current department or agency	38	43	10	5	3	0	82	8	5332
2017	11 to 20 years in current department or agency	40	41	10	6	3	0	81	9	3375
2017	More than 20 years in current department or agency	43	42	9	4	3	0	85	6	1693
2014	Less than 3 years in current department or agency	42	39	11	4	3	1	82	7	2609
2014	3 to 10 years in current department or agency	34	44	13	6	3	1	78	9	6611
2014	11 to 20 years in current department or agency	36	42	13	5	3	1	78	9	3681
2014	More than 20 years in current department or agency	39	43	10	4	3	0	83	7	2182

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	38	15	8	5	72	13	5171
2017	3 to 10 years in current department or agency	24	37	16	12	10	61	23	5339
2017	11 to 20 years in current department or agency	25	38	15	13	10	62	23	3373
2017	More than 20 years in current department or agency	26	38	14	12	9	64	22	1699

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	35	11	3	2	85	5	5171
2017	3 to 10 years in current department or agency	48	37	9	3	2	86	5	5328
2017	11 to 20 years in current department or agency	52	35	8	3	2	87	5	3366
2017	More than 20 years in current department or agency	57	33	6	2	1	90	4	1700
2014	Less than 3 years in current department or agency	59	29	8	2	2	89	4	2609
2014	3 to 10 years in current department or agency	53	32	10	2	2	86	4	6610
2014	11 to 20 years in current department or agency	57	29	9	3	2	87	5	3681
2014	More than 20 years in current department or agency	60	30	6	2	1	90	4	2177

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	35	17	14	6	1	1	62	20	5162
2017	3 to 10 years in current department or agency	23	35	15	16	10	0	1	59	26	5319
2017	11 to 20 years in current department or agency	26	40	13	12	9	0	0	65	22	3358
2017	More than 20 years in current department or agency	26	38	14	13	8	0	0	65	22	1696
2014	Less than 3 years in current department or agency	22	37	17	13	10	1	1	60	23	2610
2014	3 to 10 years in current department or agency	15	36	16	18	14	0	0	51	32	6612
2014	11 to 20 years in current department or agency	17	36	15	17	14	0	0	53	32	3684
2014	More than 20 years in current department or agency	16	39	15	15	13	0	1	56	29	2180

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	32	18	12	7	1	1	63	19	5165
2017	3 to 10 years in current department or agency	27	32	18	13	10	0	1	59	23	5326
2017	11 to 20 years in current department or agency	28	36	15	11	9	0	0	65	20	3356
2017	More than 20 years in current department or agency	29	35	16	12	8	0	0	64	20	1698
2014	Less than 3 years in current department or agency	28	34	18	10	8	1	1	63	19	2610
2014	3 to 10 years in current department or agency	21	33	19	15	11	0	0	55	26	6613
2014	11 to 20 years in current department or agency	23	34	17	14	11	0	0	57	26	3684
2014	More than 20 years in current department or agency	20	37	19	13	11	0	1	57	24	2181

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	39	12	7	3	78	10	5165
2017	3 to 10 years in current department or agency	27	40	14	12	7	67	18	5324
2017	11 to 20 years in current department or agency	28	40	14	11	7	68	17	3362
2017	More than 20 years in current department or agency	30	40	14	10	6	70	16	1699
2014	Less than 3 years in current department or agency	36	39	12	8	4	75	12	2608
2014	3 to 10 years in current department or agency	23	40	17	13	8	63	20	6609
2014	11 to 20 years in current department or agency	23	39	17	13	8	62	21	3685
2014	More than 20 years in current department or agency	23	40	17	12	8	62	20	2179

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	37	11	6	3	80	9	5161
2017	3 to 10 years in current department or agency	34	42	13	7	4	76	11	5320
2017	11 to 20 years in current department or agency	37	42	12	6	4	79	10	3363
2017	More than 20 years in current department or agency	42	40	9	6	3	82	9	1694
2014	Less than 3 years in current department or agency	41	38	10	6	4	80	10	2603
2014	3 to 10 years in current department or agency	31	42	14	8	5	73	13	6614
2014	11 to 20 years in current department or agency	33	41	14	7	5	74	12	3679
2014	More than 20 years in current department or agency	37	44	11	5	3	80	9	2178

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	29	12	4	2	1	3	81	6	5178
2017	3 to 10 years in current department or agency	41	32	14	6	3	0	2	75	10	5344
2017	11 to 20 years in current department or agency	37	34	16	7	4	0	2	72	11	3381
2017	More than 20 years in current department or agency	36	34	15	7	4	0	3	73	12	1698
2014	Less than 3 years in current department or agency	49	29	11	5	3	1	2	81	8	2609
2014	3 to 10 years in current department or agency	42	32	15	5	3	0	1	76	9	6616
2014	11 to 20 years in current department or agency	38	32	17	6	4	0	2	72	11	3683
2014	More than 20 years in current department or agency	37	31	17	8	5	0	1	70	13	2182

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	14	30	22	16	3	8	43	23	5158
2017	3 to 10 years in current department or agency	12	24	35	17	8	1	3	26	37	5324
2017	11 to 20 years in current department or agency	13	27	36	15	6	1	3	21	41	3370
2017	More than 20 years in current department or agency	13	28	37	14	5	1	3	20	42	1691
2014	Less than 3 years in current department or agency	7	20	33	21	12	2	5	35	30	2605
2014	3 to 10 years in current department or agency	13	29	35	14	6	1	2	21	43	6607
2014	11 to 20 years in current department or agency	15	32	34	12	5	1	2	17	47	3673
2014	More than 20 years in current department or agency	14	34	34	11	4	0	2	16	49	2178

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	10	21	25	25	6	9	59	17	5149
2017	3 to 10 years in current department or agency	10	19	29	22	13	3	4	37	31	5295
2017	11 to 20 years in current department or agency	11	20	32	21	10	3	3	33	33	3358
2017	More than 20 years in current department or agency	9	20	34	20	10	2	4	32	32	1687
2014	Less than 3 years in current department or agency	9	16	25	21	17	5	6	43	28	2604
2014	3 to 10 years in current department or agency	14	23	30	19	9	2	3	29	39	6604
2014	11 to 20 years in current department or agency	15	26	32	16	7	2	2	24	42	3672
2014	More than 20 years in current department or agency	14	26	34	15	7	2	3	22	42	2172

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	15	24	19	18	5	10	44	28	5141
2017	3 to 10 years in current department or agency	15	22	29	16	9	3	6	28	41	5311
2017	11 to 20 years in current department or agency	19	26	29	13	6	2	5	21	48	3363
2017	More than 20 years in current department or agency	19	24	28	12	7	3	8	21	47	1689
2014	Less than 3 years in current department or agency	12	19	25	18	12	5	8	35	36	2602
2014	3 to 10 years in current department or agency	19	25	27	14	8	2	6	23	47	6599
2014	11 to 20 years in current department or agency	21	29	26	12	5	2	5	18	54	3676
2014	More than 20 years in current department or agency	21	27	28	11	5	2	6	17	53	2174

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	10	22	25	24	3	11	57	18	5133
2017	3 to 10 years in current department or agency	11	16	31	24	12	1	6	38	28	5292
2017	11 to 20 years in current department or agency	12	21	33	20	8	1	5	30	34	3351
2017	More than 20 years in current department or agency	12	23	34	18	7	1	6	27	37	1680
2014	Less than 3 years in current department or agency	6	11	25	27	21	3	8	53	19	2594
2014	3 to 10 years in current department or agency	9	18	32	23	11	1	6	37	29	6590
2014	11 to 20 years in current department or agency	13	22	34	19	7	1	4	27	37	3668
2014	More than 20 years in current department or agency	14	24	35	17	6	1	4	23	40	2170

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	10	21	22	25	4	12	56	19	5154
2017	3 to 10 years in current department or agency	14	21	29	17	12	2	5	32	37	5314
2017	11 to 20 years in current department or agency	17	26	29	15	8	1	4	23	46	3358
2017	More than 20 years in current department or agency	19	26	31	12	5	1	4	19	48	1688
2014	Less than 3 years in current department or agency	10	16	22	20	19	4	9	45	29	2600
2014	3 to 10 years in current department or agency	20	25	28	14	8	1	4	23	47	6611
2014	11 to 20 years in current department or agency	27	28	26	11	5	1	3	16	57	3676
2014	More than 20 years in current department or agency	28	30	25	10	4	1	2	14	60	2173

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	14	21	19	21	9	9	48	27	5152
2017	3 to 10 years in current department or agency	14	21	28	18	11	3	5	32	38	5315
2017	11 to 20 years in current department or agency	14	21	29	19	10	2	5	32	37	3361
2017	More than 20 years in current department or agency	14	22	29	18	8	3	6	29	40	1690
2014	Less than 3 years in current department or agency	10	15	21	21	17	9	9	45	29	2603
2014	3 to 10 years in current department or agency	12	19	26	22	12	3	5	38	34	6602
2014	11 to 20 years in current department or agency	12	19	28	24	10	2	5	37	33	3671
2014	More than 20 years in current department or agency	13	19	29	22	10	3	5	34	35	2169

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	10	18	30	15	15	5	7	34	31	5153
2017	3 to 10 years in current department or agency	18	24	32	13	7	3	4	21	45	5322
2017	11 to 20 years in current department or agency	19	27	31	12	5	2	3	18	49	3359
2017	More than 20 years in current department or agency	20	28	31	10	5	2	4	16	51	1690
2014	Less than 3 years in current department or agency	11	19	30	16	12	5	5	32	34	2602
2014	3 to 10 years in current department or agency	17	26	32	13	6	2	4	20	46	6604
2014	11 to 20 years in current department or agency	21	27	31	11	5	2	3	16	51	3679
2014	More than 20 years in current department or agency	21	30	32	9	4	2	3	13	53	2168

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	73	12	4	3	2	1	4	90	6	5175
2017	3 to 10 years in current department or agency	70	15	5	3	2	0	4	89	6	5334
2017	11 to 20 years in current department or agency	67	17	5	5	3	0	4	87	8	3373
2017	More than 20 years in current department or agency	69	15	5	3	3	0	4	88	6	1699
2014	Less than 3 years in current department or agency	73	14	3	3	2	0	5	91	5	2607
2014	3 to 10 years in current department or agency	70	15	5	3	3	0	3	89	7	6614
2014	11 to 20 years in current department or agency	69	15	5	4	3	0	4	87	7	3682
2014	More than 20 years in current department or agency	72	15	4	3	2	0	4	90	5	2180

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	27	13	7	4	8	8	71	13	5177
2017	3 to 10 years in current department or agency	24	30	16	12	9	5	4	60	23	5336
2017	11 to 20 years in current department or agency	23	32	16	11	9	5	4	61	22	3376
2017	More than 20 years in current department or agency	24	33	17	10	7	5	4	63	19	1696
2014	Less than 3 years in current department or agency	35	26	13	7	4	9	6	72	13	2607
2014	3 to 10 years in current department or agency	24	31	17	11	9	4	3	60	22	6616
2014	11 to 20 years in current department or agency	26	32	18	10	7	4	3	62	18	3682
2014	More than 20 years in current department or agency	25	34	16	11	6	4	4	64	18	2179

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	27	7	6	3	2	0	83	10	5174
2017	3 to 10 years in current department or agency	41	31	9	10	7	1	0	74	17	5339
2017	11 to 20 years in current department or agency	41	32	9	9	7	1	0	74	16	3372
2017	More than 20 years in current department or agency	44	31	8	8	6	1	0	77	15	1695
2014	Less than 3 years in current department or agency	54	26	7	7	4	2	1	82	11	2606
2014	3 to 10 years in current department or agency	40	31	10	10	8	1	0	72	18	6614
2014	11 to 20 years in current department or agency	41	31	10	10	6	1	0	73	16	3682
2014	More than 20 years in current department or agency	43	33	9	9	5	2	1	77	14	2178

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	34	10	10	4	2	1	75	14	5170
2017	3 to 10 years in current department or agency	24	37	14	15	8	1	0	62	24	5337
2017	11 to 20 years in current department or agency	24	37	14	15	8	2	1	62	24	3373
2017	More than 20 years in current department or agency	23	39	14	14	7	2	1	63	22	1692
2014	Less than 3 years in current department or agency	36	37	10	9	4	4	1	76	14	2609
2014	3 to 10 years in current department or agency	20	39	15	16	8	2	1	61	24	6616
2014	11 to 20 years in current department or agency	20	40	14	15	8	2	1	62	24	3683
2014	More than 20 years in current department or agency	19	40	15	15	7	2	1	61	23	2182

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	26	13	8	6	16	1	68	17	5172
2017	3 to 10 years in current department or agency	20	26	17	15	13	9	1	51	31	5341
2017	11 to 20 years in current department or agency	19	28	16	14	12	9	1	53	30	3375
2017	More than 20 years in current department or agency	18	28	16	14	11	12	1	53	28	1697
2014	Less than 3 years in current department or agency	30	26	13	9	5	15	2	67	18	2609
2014	3 to 10 years in current department or agency	18	27	18	15	13	8	1	49	31	6616
2014	11 to 20 years in current department or agency	19	28	18	13	11	10	2	53	27	3680
2014	More than 20 years in current department or agency	18	26	19	14	9	11	2	51	27	2182

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	20	16	11	8	27	3	51	27	5174
2017	3 to 10 years in current department or agency	10	21	18	18	15	16	2	38	41	5340
2017	11 to 20 years in current department or agency	9	22	19	19	14	15	2	37	40	3373
2017	More than 20 years in current department or agency	9	23	19	18	12	17	3	40	37	1699
2014	Less than 3 years in current department or agency	15	19	16	12	9	25	4	48	29	2609
2014	3 to 10 years in current department or agency	8	20	20	19	18	13	2	32	44	6618
2014	11 to 20 years in current department or agency	8	21	21	19	16	13	2	35	41	3680
2014	More than 20 years in current department or agency	8	24	20	16	15	14	3	38	37	2180

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	34	5	5	2	88	7	5167
2017	3 to 10 years in current department or agency	39	42	9	7	4	81	11	5334
2017	11 to 20 years in current department or agency	38	42	8	7	4	80	11	3375
2017	More than 20 years in current department or agency	40	42	9	6	3	82	9	1692
2014	Less than 3 years in current department or agency	51	35	6	5	2	87	7	2604
2014	3 to 10 years in current department or agency	36	43	9	8	3	79	11	6614
2014	11 to 20 years in current department or agency	37	43	9	7	3	80	10	3682
2014	More than 20 years in current department or agency	38	44	8	8	2	83	10	2181

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	34	9	7	3	1	1	80	11	5177
2017	3 to 10 years in current department or agency	35	37	12	9	6	1	0	73	15	5335
2017	11 to 20 years in current department or agency	34	38	13	9	5	0	0	73	14	3375
2017	More than 20 years in current department or agency	37	38	12	7	5	0	0	76	12	1701
2014	Less than 3 years in current department or agency	42	34	11	6	4	1	1	78	11	2605
2014	3 to 10 years in current department or agency	32	37	14	9	7	0	0	70	16	6617
2014	11 to 20 years in current department or agency	33	38	12	9	7	0	0	72	16	3685
2014	More than 20 years in current department or agency	33	39	13	9	5	0	0	72	15	2181

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	28	8	4	2	2	1	86	6	5178
2017	3 to 10 years in current department or agency	42	33	11	7	4	2	0	78	11	5337
2017	11 to 20 years in current department or agency	42	32	13	6	5	2	1	76	11	3377
2017	More than 20 years in current department or agency	42	36	11	6	3	1	1	79	9	1698
2014	Less than 3 years in current department or agency	52	27	10	4	3	4	1	83	7	2608
2014	3 to 10 years in current department or agency	39	33	14	7	5	2	0	74	12	6616
2014	11 to 20 years in current department or agency	40	33	13	7	5	2	0	75	12	3685
2014	More than 20 years in current department or agency	38	35	13	7	4	2	0	75	11	2181

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	30	8	4	2	1	1	85	7	5171
2017	3 to 10 years in current department or agency	40	36	11	8	4	1	0	77	12	5333
2017	11 to 20 years in current department or agency	40	35	10	8	5	1	0	76	13	3375
2017	More than 20 years in current department or agency	40	37	10	7	4	1	0	79	12	1695
2014	Less than 3 years in current department or agency	50	32	8	6	3	1	0	83	9	2605
2014	3 to 10 years in current department or agency	38	35	12	9	5	1	0	74	14	6615
2014	11 to 20 years in current department or agency	38	36	10	9	6	1	0	74	15	3684
2014	More than 20 years in current department or agency	37	38	12	8	4	1	0	76	12	2181

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	82	9	3	1	2	3	95	3	5177
2017	3 to 10 years in current department or agency	79	12	3	1	1	3	94	3	5330
2017	11 to 20 years in current department or agency	76	12	4	2	2	4	92	4	3375
2017	More than 20 years in current department or agency	77	13	3	2	2	4	94	3	1696
2014	Less than 3 years in current department or agency	81	10	3	1	2	3	94	3	2606
2014	3 to 10 years in current department or agency	76	13	3	1	2	3	93	4	6614
2014	11 to 20 years in current department or agency	76	14	3	2	2	4	93	4	3680
2014	More than 20 years in current department or agency	77	14	3	1	1	4	94	3	2182

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	18	7	4	4	6	12	81	11	5166
2017	3 to 10 years in current department or agency	44	22	8	6	8	3	9	76	15	5331
2017	11 to 20 years in current department or agency	46	24	7	6	8	3	6	77	15	3376
2017	More than 20 years in current department or agency	47	23	7	5	7	2	9	79	13	1697
2014	Less than 3 years in current department or agency	45	19	8	4	6	6	12	78	12	2606
2014	3 to 10 years in current department or agency	40	23	9	6	9	3	10	73	17	6616
2014	11 to 20 years in current department or agency	42	26	8	6	9	2	7	75	16	3679
2014	More than 20 years in current department or agency	39	25	9	5	9	3	9	73	17	2182

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	60	24	6	4	3	1	1	86	7	5171
2017	3 to 10 years in current department or agency	51	28	8	6	5	1	0	80	11	5332
2017	11 to 20 years in current department or agency	51	29	8	6	6	1	0	80	12	3375
2017	More than 20 years in current department or agency	52	30	8	5	4	1	0	82	9	1697

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	23	8	3	3	2	87	6	5171
2017	3 to 10 years in current department or agency	51	27	11	4	5	2	80	9	5334
2017	11 to 20 years in current department or agency	51	26	11	5	5	2	78	10	3374
2017	More than 20 years in current department or agency	52	28	11	4	4	2	81	8	1699

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	25	8	5	3	0	84	8	5163
2017	3 to 10 years in current department or agency	48	29	11	7	5	1	77	12	5326
2017	11 to 20 years in current department or agency	48	29	11	6	6	1	77	12	3374
2017	More than 20 years in current department or agency	50	30	10	6	4	0	80	10	1694
2014	Less than 3 years in current department or agency	55	27	9	6	3	1	82	9	2605
2014	3 to 10 years in current department or agency	42	33	12	7	6	0	75	13	6613
2014	11 to 20 years in current department or agency	43	32	11	7	6	0	75	13	3678
2014	More than 20 years in current department or agency	43	31	13	6	5	0	75	12	2180

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	35	13	11	4	3	5	70	16	319
2017	3 to 10 years in current department or agency	27	41	11	10	5	2	4	73	16	899
2017	11 to 20 years in current department or agency	22	42	12	13	4	2	5	69	19	797
2017	More than 20 years in current department or agency	27	43	13	9	4	1	3	73	14	401
2014	Less than 3 years in current department or agency	28	36	15	8	4	5	5	71	12	233
2014	3 to 10 years in current department or agency	26	39	12	10	6	2	4	69	18	969
2014	11 to 20 years in current department or agency	23	38	14	11	7	2	5	66	19	829
2014	More than 20 years in current department or agency	32	38	13	10	4	2	2	73	14	478

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	28	10	4	2	12	1	81	8	5180
2017	3 to 10 years in current department or agency	26	32	16	9	7	9	0	65	17	5345
2017	11 to 20 years in current department or agency	22	32	18	10	8	10	0	60	20	3374
2017	More than 20 years in current department or agency	23	33	19	9	7	9	0	62	17	1698
2014	Less than 3 years in current department or agency	40	27	12	4	3	14	1	78	9	2604
2014	3 to 10 years in current department or agency	21	33	18	10	7	10	0	61	19	6616
2014	11 to 20 years in current department or agency	20	32	19	10	8	11	0	58	20	3681
2014	More than 20 years in current department or agency	18	32	21	11	6	12	0	57	19	2181

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	30	13	6	3	6	1	76	10	5176
2017	3 to 10 years in current department or agency	23	33	19	13	9	3	0	58	22	5340
2017	11 to 20 years in current department or agency	19	33	21	14	10	3	0	53	25	3378
2017	More than 20 years in current department or agency	19	34	21	13	9	4	0	55	23	1697
2014	Less than 3 years in current department or agency	36	30	15	7	5	6	1	71	13	2605
2014	3 to 10 years in current department or agency	17	32	22	15	10	4	0	51	26	6617
2014	11 to 20 years in current department or agency	15	31	22	16	12	4	0	48	29	3683
2014	More than 20 years in current department or agency	14	30	26	16	10	4	0	46	27	2180

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	29	16	8	4	12	1	69	14	5162
2017	3 to 10 years in current department or agency	17	29	21	16	10	8	0	50	28	5334
2017	11 to 20 years in current department or agency	13	30	22	16	11	7	0	46	30	3372
2017	More than 20 years in current department or agency	13	31	22	17	10	7	0	48	29	1701
2014	Less than 3 years in current department or agency	26	28	18	10	6	12	0	61	18	2606
2014	3 to 10 years in current department or agency	12	27	23	19	12	7	0	42	33	6612
2014	11 to 20 years in current department or agency	10	26	24	19	14	6	0	39	35	3683
2014	More than 20 years in current department or agency	9	27	25	20	12	7	0	39	34	2178

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	27	14	9	6	10	68	16	5177
2017	3 to 10 years in current department or agency	19	27	17	16	14	7	49	32	5338
2017	11 to 20 years in current department or agency	16	28	19	15	16	7	47	33	3378
2017	More than 20 years in current department or agency	17	28	21	13	13	8	48	29	1699
2014	Less than 3 years in current department or agency	29	26	15	11	8	10	62	21	2605
2014	3 to 10 years in current department or agency	14	25	20	17	17	8	42	37	6614
2014	11 to 20 years in current department or agency	12	24	21	16	18	8	40	37	3680
2014	More than 20 years in current department or agency	13	26	22	17	14	9	42	34	2180

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	34	14	9	5	7	70	15	5164
2017	3 to 10 years in current department or agency	16	33	18	17	12	4	52	30	5334
2017	11 to 20 years in current department or agency	14	33	19	17	13	4	49	31	3372
2017	More than 20 years in current department or agency	15	34	19	16	11	4	51	28	1698
2014	Less than 3 years in current department or agency	27	32	15	12	8	6	64	21	2603
2014	3 to 10 years in current department or agency	12	31	19	21	14	3	44	36	6612
2014	11 to 20 years in current department or agency	11	30	19	20	16	4	43	37	3682
2014	More than 20 years in current department or agency	10	34	21	18	12	4	46	32	2178

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	42	12	5	2	2	80	7	5172
2017	3 to 10 years in current department or agency	24	45	17	9	4	1	70	13	5332
2017	11 to 20 years in current department or agency	22	44	19	9	5	1	67	14	3376
2017	More than 20 years in current department or agency	24	44	19	8	3	1	69	12	1697
2014	Less than 3 years in current department or agency	33	41	15	6	3	2	75	9	2608
2014	3 to 10 years in current department or agency	21	44	19	10	5	1	66	15	6615
2014	11 to 20 years in current department or agency	21	42	20	10	6	2	64	16	3684
2014	More than 20 years in current department or agency	20	46	19	8	4	1	68	13	2179

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	39	8	3	1	3	88	4	5162
2017	3 to 10 years in current department or agency	34	46	11	4	2	3	82	7	5335
2017	11 to 20 years in current department or agency	36	44	11	4	2	3	82	6	3371
2017	More than 20 years in current department or agency	38	42	10	4	2	3	83	6	1695
2014	Less than 3 years in current department or agency	47	37	7	3	1	4	89	4	2607
2014	3 to 10 years in current department or agency	36	44	10	5	2	3	83	7	6612
2014	11 to 20 years in current department or agency	37	44	10	4	2	4	84	6	3682
2014	More than 20 years in current department or agency	39	45	8	4	1	2	86	6	2181

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	34	10	7	3	4	1	79	10	5168
2017	3 to 10 years in current department or agency	34	39	11	8	4	2	1	76	12	5332
2017	11 to 20 years in current department or agency	33	39	13	8	4	2	1	75	12	3373
2017	More than 20 years in current department or agency	38	40	10	6	3	3	1	81	9	1693
2014	Less than 3 years in current department or agency	44	31	10	7	3	4	1	79	11	2608
2014	3 to 10 years in current department or agency	35	41	10	7	4	2	0	79	11	6615
2014	11 to 20 years in current department or agency	34	41	11	7	3	3	1	78	10	3683
2014	More than 20 years in current department or agency	36	44	9	6	3	2	1	82	9	2180

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	33	18	9	5	7	2	65	15	5171
2017	3 to 10 years in current department or agency	23	36	18	12	6	4	1	63	18	5333
2017	11 to 20 years in current department or agency	23	36	19	11	6	4	1	62	18	3373
2017	More than 20 years in current department or agency	27	38	18	9	4	2	1	67	14	1695
2014	Less than 3 years in current department or agency	27	31	17	10	4	9	2	66	16	2606
2014	3 to 10 years in current department or agency	25	37	18	10	5	4	1	65	16	6616
2014	11 to 20 years in current department or agency	25	37	18	10	5	4	1	65	16	3683
2014	More than 20 years in current department or agency	27	39	17	8	4	4	1	69	13	2180

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	23	16	10	8	15	4	58	22	5163
2017	3 to 10 years in current department or agency	17	24	18	15	15	9	3	46	34	5332
2017	11 to 20 years in current department or agency	14	23	17	17	16	10	3	43	37	3368
2017	More than 20 years in current department or agency	18	27	18	15	12	7	4	50	30	1696
2014	Less than 3 years in current department or agency	22	22	15	12	9	16	4	55	26	2607
2014	3 to 10 years in current department or agency	14	23	18	17	17	9	2	42	38	6616
2014	11 to 20 years in current department or agency	14	23	20	16	16	9	2	41	37	3683
2014	More than 20 years in current department or agency	17	29	19	15	11	7	2	51	29	2180

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	15	5	3	2	3	7	89	5	5174
2017	3 to 10 years in current department or agency	61	19	7	4	2	1	5	86	6	5341
2017	11 to 20 years in current department or agency	57	22	8	5	3	1	5	84	8	3375
2017	More than 20 years in current department or agency	61	19	8	3	2	1	6	87	5	1699
2014	Less than 3 years in current department or agency	63	15	6	3	2	3	7	87	6	2609
2014	3 to 10 years in current department or agency	58	21	8	4	3	1	5	84	7	6613
2014	11 to 20 years in current department or agency	57	22	8	4	3	1	5	84	8	3684
2014	More than 20 years in current department or agency	60	21	7	4	2	1	5	86	6	2179

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	75	13	4	2	2	3	3	93	3	5177
2017	3 to 10 years in current department or agency	69	18	5	2	1	2	2	92	4	5335
2017	11 to 20 years in current department or agency	66	21	5	2	2	2	3	91	4	3372
2017	More than 20 years in current department or agency	67	21	5	2	1	2	3	92	3	1698
2014	Less than 3 years in current department or agency	73	14	4	2	1	3	3	93	3	2610
2014	3 to 10 years in current department or agency	67	20	5	2	1	2	2	91	4	6611
2014	11 to 20 years in current department or agency	65	21	6	2	1	2	3	90	4	3685
2014	More than 20 years in current department or agency	66	22	5	2	1	2	2	92	3	2179

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	33	14	9	6	5	1	70	16	5170
2017	3 to 10 years in current department or agency	20	33	17	16	12	2	0	55	28	5333
2017	11 to 20 years in current department or agency	18	34	18	15	12	2	0	54	27	3371
2017	More than 20 years in current department or agency	22	37	17	12	8	4	1	61	21	1700
2014	Less than 3 years in current department or agency	26	31	14	11	8	7	1	63	21	2609
2014	3 to 10 years in current department or agency	16	31	18	18	15	2	0	48	34	6616
2014	11 to 20 years in current department or agency	16	33	19	17	13	2	0	50	31	3683
2014	More than 20 years in current department or agency	16	37	19	13	10	4	1	56	24	2181

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	30	13	11	9	6	2	64	22	5174
2017	3 to 10 years in current department or agency	18	27	14	18	19	2	1	47	38	5333
2017	11 to 20 years in current department or agency	16	26	16	17	21	1	2	43	40	3370
2017	More than 20 years in current department or agency	16	27	17	17	17	3	5	46	36	1698
2014	Less than 3 years in current department or agency	21	25	15	14	15	6	4	52	32	2610
2014	3 to 10 years in current department or agency	13	22	15	20	27	2	1	36	48	6615
2014	11 to 20 years in current department or agency	12	23	17	20	25	2	2	36	47	3681
2014	More than 20 years in current department or agency	13	23	18	18	21	2	5	38	42	2180

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	33	19	10	5	8	1	63	16	5166
2017	3 to 10 years in current department or agency	17	33	22	15	9	5	1	52	25	5333
2017	11 to 20 years in current department or agency	16	34	23	13	9	5	0	53	23	3375
2017	More than 20 years in current department or agency	17	37	20	13	7	5	1	57	21	1696

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	31	10	2	2	4	1	86	4	5165
2017	3 to 10 years in current department or agency	37	37	15	4	3	4	1	77	7	5330
2017	11 to 20 years in current department or agency	35	38	15	4	4	4	1	76	8	3373
2017	More than 20 years in current department or agency	38	38	14	3	2	4	1	80	6	1694
2014	Less than 3 years in current department or agency	50	27	11	2	2	7	1	84	4	2607
2014	3 to 10 years in current department or agency	38	36	15	4	3	4	1	77	8	6612
2014	11 to 20 years in current department or agency	36	36	15	4	3	5	1	77	8	3679
2014	More than 20 years in current department or agency	35	40	14	3	3	4	1	80	6	2176

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	34	7	3	1	2	88	5	5173
2017	3 to 10 years in current department or agency	36	41	12	6	3	2	79	9	5333
2017	11 to 20 years in current department or agency	34	42	11	6	3	2	79	10	3367
2017	More than 20 years in current department or agency	35	43	13	5	2	2	80	7	1692
2014	Less than 3 years in current department or agency	52	30	9	4	2	4	85	6	2607
2014	3 to 10 years in current department or agency	35	38	13	6	4	2	76	10	6617
2014	11 to 20 years in current department or agency	33	39	14	6	4	3	75	10	3682
2014	More than 20 years in current department or agency	33	42	14	5	2	4	77	8	2178

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	30	5	2	1	0	92	3	5177
2017	3 to 10 years in current department or agency	41	40	10	6	3	0	81	9	5342
2017	11 to 20 years in current department or agency	38	42	10	6	4	0	80	10	3378
2017	More than 20 years in current department or agency	40	42	9	6	4	0	81	10	1702
2014	Less than 3 years in current department or agency	61	29	6	3	2	0	90	4	2606
2014	3 to 10 years in current department or agency	40	39	11	6	4	0	79	9	6612
2014	11 to 20 years in current department or agency	35	40	12	7	4	1	76	12	3681
2014	More than 20 years in current department or agency	34	43	13	7	3	1	77	10	2178

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	32	11	5	3	1	81	8	5168
2017	3 to 10 years in current department or agency	29	34	19	10	8	1	64	18	5335
2017	11 to 20 years in current department or agency	27	35	18	11	8	1	63	19	3368
2017	More than 20 years in current department or agency	28	36	18	10	7	1	64	17	1698
2014	Less than 3 years in current department or agency	38	35	13	8	5	1	74	13	2609
2014	3 to 10 years in current department or agency	19	36	21	14	9	1	56	23	6617
2014	11 to 20 years in current department or agency	18	34	20	15	11	1	53	26	3683
2014	More than 20 years in current department or agency	19	36	20	14	9	1	56	24	2180

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	34	11	5	2	0	81	8	5169
2017	3 to 10 years in current department or agency	27	38	18	10	6	0	65	17	5338
2017	11 to 20 years in current department or agency	26	39	17	10	7	0	65	18	3373
2017	More than 20 years in current department or agency	27	39	17	10	6	0	67	16	1699
2014	Less than 3 years in current department or agency	37	37	13	8	4	1	74	12	2610
2014	3 to 10 years in current department or agency	19	38	20	14	8	0	57	23	6614
2014	11 to 20 years in current department or agency	18	37	20	15	9	1	56	24	3681
2014	More than 20 years in current department or agency	19	39	20	13	8	0	59	21	2179

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	23	19	12	8	6	1	58	22	5177
2017	3 to 10 years in current department or agency	23	24	21	15	12	5	0	49	29	5336
2017	11 to 20 years in current department or agency	25	27	20	13	10	5	0	55	24	3373
2017	More than 20 years in current department or agency	31	28	18	10	8	5	1	62	19	1697
2014	Less than 3 years in current department or agency	25	23	20	14	11	6	1	52	26	2608
2014	3 to 10 years in current department or agency	18	23	21	18	15	5	0	43	35	6611
2014	11 to 20 years in current department or agency	21	25	20	17	12	5	0	48	31	3680
2014	More than 20 years in current department or agency	26	29	17	12	8	6	1	59	22	2181

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	29	34	37	5176
2017	3 to 10 years in current department or agency	30	34	36	5340
2017	11 to 20 years in current department or agency	25	41	34	3376
2017	More than 20 years in current department or agency	30	40	30	1701
2014	Less than 3 years in current department or agency	33	30	38	2610
2014	3 to 10 years in current department or agency	32	30	37	6614
2014	11 to 20 years in current department or agency	23	40	37	3683
2014	More than 20 years in current department or agency	27	46	27	2182

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	2	38	32	5	16	8	1491
2017	3 to 10 years in current department or agency	8	37	40	7	2	6	1605
2017	11 to 20 years in current department or agency	18	34	36	6	1	5	855
2017	More than 20 years in current department or agency	71	12	7	3	4	3	511
2014	Less than 3 years in current department or agency	4	28	40	10	9999	18	851
2014	3 to 10 years in current department or agency	5	34	44	9	9999	7	2161
2014	11 to 20 years in current department or agency	20	33	32	8	9999	8	852
2014	More than 20 years in current department or agency	66	16	8	4	9999	5	598

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	12	88	5176
2017	3 to 10 years in current department or agency	19	81	5334
2017	11 to 20 years in current department or agency	19	81	3373
2017	More than 20 years in current department or agency	17	83	1696
2014	Less than 3 years in current department or agency	13	87	2601
2014	3 to 10 years in current department or agency	18	82	6608
2014	11 to 20 years in current department or agency	19	81	3679
2014	More than 20 years in current department or agency	15	85	2178

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	54	652
2017	3 to 10 years in current department or agency	52	983
2017	11 to 20 years in current department or agency	49	653
2017	More than 20 years in current department or agency	43	288
2014	Less than 3 years in current department or agency	52	327
2014	3 to 10 years in current department or agency	52	1176
2014	11 to 20 years in current department or agency	46	698
2014	More than 20 years in current department or agency	49	315

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	54	652
2017	3 to 10 years in current department or agency	61	983
2017	11 to 20 years in current department or agency	65	653
2017	More than 20 years in current department or agency	64	288
2014	Less than 3 years in current department or agency	59	327
2014	3 to 10 years in current department or agency	61	1176
2014	11 to 20 years in current department or agency	63	698
2014	More than 20 years in current department or agency	61	315

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	4	652
2017	3 to 10 years in current department or agency	6	983
2017	11 to 20 years in current department or agency	8	653
2017	More than 20 years in current department or agency	6	288
2014	Less than 3 years in current department or agency	4	327
2014	3 to 10 years in current department or agency	5	1176
2014	11 to 20 years in current department or agency	7	698
2014	More than 20 years in current department or agency	8	315

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	652
2017	More than 20 years in current department or agency	0	288
2014	3 to 10 years in current department or agency	1	1176
2014	11 to 20 years in current department or agency	0	698

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	652
2017	3 to 10 years in current department or agency	3	983
2017	11 to 20 years in current department or agency	2	653
2017	More than 20 years in current department or agency	2	288
2014	Less than 3 years in current department or agency	3	327
2014	3 to 10 years in current department or agency	3	1176
2014	11 to 20 years in current department or agency	2	698
2014	More than 20 years in current department or agency	3	315

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	16	652
2017	3 to 10 years in current department or agency	17	983
2017	11 to 20 years in current department or agency	13	653
2017	More than 20 years in current department or agency	11	288
2014	Less than 3 years in current department or agency	13	327
2014	3 to 10 years in current department or agency	15	1176
2014	11 to 20 years in current department or agency	10	698
2014	More than 20 years in current department or agency	14	315

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	2	652
2017	3 to 10 years in current department or agency	4	983
2017	11 to 20 years in current department or agency	3	653
2017	More than 20 years in current department or agency	6	288
2014	Less than 3 years in current department or agency	4	327
2014	3 to 10 years in current department or agency	3	1176
2014	11 to 20 years in current department or agency	5	698
2014	More than 20 years in current department or agency	3	315

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	39	652
2017	3 to 10 years in current department or agency	42	983
2017	11 to 20 years in current department or agency	46	653
2017	More than 20 years in current department or agency	43	288
2014	Less than 3 years in current department or agency	39	328
2014	3 to 10 years in current department or agency	42	1176
2014	11 to 20 years in current department or agency	39	699
2014	More than 20 years in current department or agency	37	315

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	36	652
2017	3 to 10 years in current department or agency	40	983
2017	11 to 20 years in current department or agency	43	653
2017	More than 20 years in current department or agency	39	288
2014	Less than 3 years in current department or agency	37	328
2014	3 to 10 years in current department or agency	39	1176
2014	11 to 20 years in current department or agency	42	699
2014	More than 20 years in current department or agency	38	315

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	38	652
2017	3 to 10 years in current department or agency	42	983
2017	11 to 20 years in current department or agency	48	653
2017	More than 20 years in current department or agency	45	288
2014	Less than 3 years in current department or agency	35	328
2014	3 to 10 years in current department or agency	42	1176
2014	11 to 20 years in current department or agency	42	699
2014	More than 20 years in current department or agency	38	315

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	40	652
2017	3 to 10 years in current department or agency	41	983
2017	11 to 20 years in current department or agency	41	653
2017	More than 20 years in current department or agency	40	288
2014	Less than 3 years in current department or agency	42	328
2014	3 to 10 years in current department or agency	41	1176
2014	11 to 20 years in current department or agency	39	699
2014	More than 20 years in current department or agency	41	315

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	652
2017	3 to 10 years in current department or agency	24	983
2017	11 to 20 years in current department or agency	24	653
2017	More than 20 years in current department or agency	27	288
2014	Less than 3 years in current department or agency	23	328
2014	3 to 10 years in current department or agency	24	1176
2014	11 to 20 years in current department or agency	25	699
2014	More than 20 years in current department or agency	22	315

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	57	652
2017	3 to 10 years in current department or agency	59	983
2017	11 to 20 years in current department or agency	56	653
2017	More than 20 years in current department or agency	55	288
2014	Less than 3 years in current department or agency	56	328
2014	3 to 10 years in current department or agency	57	1176
2014	11 to 20 years in current department or agency	51	699
2014	More than 20 years in current department or agency	52	315

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	652
2017	3 to 10 years in current department or agency	36	983
2017	11 to 20 years in current department or agency	38	653
2017	More than 20 years in current department or agency	35	288
2014	Less than 3 years in current department or agency	35	328
2014	3 to 10 years in current department or agency	36	1176
2014	11 to 20 years in current department or agency	34	699
2014	More than 20 years in current department or agency	35	315

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	1	983
2017	11 to 20 years in current department or agency	2	653
2014	3 to 10 years in current department or agency	1	1176
2014	11 to 20 years in current department or agency	1	699

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	652
2017	3 to 10 years in current department or agency	9	983
2017	11 to 20 years in current department or agency	5	653
2017	More than 20 years in current department or agency	5	288
2014	Less than 3 years in current department or agency	12	328
2014	3 to 10 years in current department or agency	7	1176
2014	11 to 20 years in current department or agency	5	699
2014	More than 20 years in current department or agency	3	315

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	652
2017	3 to 10 years in current department or agency	13	983
2017	11 to 20 years in current department or agency	10	653
2017	More than 20 years in current department or agency	13	288
2014	Less than 3 years in current department or agency	10	328
2014	3 to 10 years in current department or agency	12	1176
2014	11 to 20 years in current department or agency	12	699
2014	More than 20 years in current department or agency	7	315

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	44	652
2017	3 to 10 years in current department or agency	48	983
2017	11 to 20 years in current department or agency	52	653
2017	More than 20 years in current department or agency	47	288
2014	Less than 3 years in current department or agency	39	328
2014	3 to 10 years in current department or agency	49	1176
2014	11 to 20 years in current department or agency	46	699
2014	More than 20 years in current department or agency	41	315

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	652
2017	3 to 10 years in current department or agency	24	983
2017	11 to 20 years in current department or agency	29	653
2017	More than 20 years in current department or agency	26	288
2014	Less than 3 years in current department or agency	27	328
2014	3 to 10 years in current department or agency	28	1176
2014	11 to 20 years in current department or agency	25	699
2014	More than 20 years in current department or agency	24	315

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	652
2017	3 to 10 years in current department or agency	15	983
2017	11 to 20 years in current department or agency	14	653
2017	More than 20 years in current department or agency	11	288
2014	Less than 3 years in current department or agency	15	328
2014	3 to 10 years in current department or agency	14	1176
2014	11 to 20 years in current department or agency	13	699
2014	More than 20 years in current department or agency	17	315

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	48	652
2017	3 to 10 years in current department or agency	55	983
2017	11 to 20 years in current department or agency	52	652
2017	More than 20 years in current department or agency	59	288
2014	Less than 3 years in current department or agency	49	329
2014	3 to 10 years in current department or agency	54	1177
2014	11 to 20 years in current department or agency	50	699
2014	More than 20 years in current department or agency	51	316

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	652
2017	3 to 10 years in current department or agency	28	983
2017	11 to 20 years in current department or agency	26	652
2017	More than 20 years in current department or agency	26	288
2014	Less than 3 years in current department or agency	26	329
2014	3 to 10 years in current department or agency	31	1177
2014	11 to 20 years in current department or agency	30	699
2014	More than 20 years in current department or agency	27	316

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	652
2017	3 to 10 years in current department or agency	4	983
2017	11 to 20 years in current department or agency	5	652
2017	More than 20 years in current department or agency	8	288
2014	Less than 3 years in current department or agency	5	329
2014	3 to 10 years in current department or agency	4	1177
2014	11 to 20 years in current department or agency	4	699
2014	More than 20 years in current department or agency	7	316

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	652
2017	3 to 10 years in current department or agency	24	983
2017	11 to 20 years in current department or agency	23	652
2017	More than 20 years in current department or agency	26	288
2014	Less than 3 years in current department or agency	19	329
2014	3 to 10 years in current department or agency	25	1177
2014	11 to 20 years in current department or agency	21	699
2014	More than 20 years in current department or agency	25	316

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	652
2017	3 to 10 years in current department or agency	9	983
2017	11 to 20 years in current department or agency	9	652
2017	More than 20 years in current department or agency	11	288
2014	Less than 3 years in current department or agency	9	329
2014	3 to 10 years in current department or agency	11	1177
2014	11 to 20 years in current department or agency	9	699
2014	More than 20 years in current department or agency	9	316

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	652
2017	3 to 10 years in current department or agency	7	983
2017	11 to 20 years in current department or agency	7	652
2017	More than 20 years in current department or agency	9	288
2014	Less than 3 years in current department or agency	7	329
2014	3 to 10 years in current department or agency	6	1177
2014	11 to 20 years in current department or agency	5	699
2014	More than 20 years in current department or agency	8	316

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	16	652
2017	3 to 10 years in current department or agency	12	983
2017	11 to 20 years in current department or agency	13	652
2017	More than 20 years in current department or agency	13	288
2014	Less than 3 years in current department or agency	16	329
2014	3 to 10 years in current department or agency	17	1177
2014	11 to 20 years in current department or agency	17	699
2014	More than 20 years in current department or agency	15	316

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	652
2017	3 to 10 years in current department or agency	11	983
2017	11 to 20 years in current department or agency	11	652
2017	More than 20 years in current department or agency	13	288
2014	Less than 3 years in current department or agency	8	329
2014	3 to 10 years in current department or agency	11	1177
2014	11 to 20 years in current department or agency	9	699
2014	More than 20 years in current department or agency	10	316

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	652
2017	3 to 10 years in current department or agency	25	983
2017	11 to 20 years in current department or agency	25	652
2017	More than 20 years in current department or agency	20	288
2014	Less than 3 years in current department or agency	27	329
2014	3 to 10 years in current department or agency	23	1177
2014	11 to 20 years in current department or agency	25	699
2014	More than 20 years in current department or agency	21	316

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	621
2017	3 to 10 years in current department or agency	11	914
2017	11 to 20 years in current department or agency	12	608
2017	More than 20 years in current department or agency	12	263
2014	Less than 3 years in current department or agency	13	307
2014	3 to 10 years in current department or agency	16	1104
2014	11 to 20 years in current department or agency	16	663
2014	More than 20 years in current department or agency	9	290

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	621
2017	3 to 10 years in current department or agency	18	914
2017	11 to 20 years in current department or agency	15	608
2017	More than 20 years in current department or agency	14	263
2014	Less than 3 years in current department or agency	18	307
2014	3 to 10 years in current department or agency	17	1104
2014	11 to 20 years in current department or agency	15	663
2014	More than 20 years in current department or agency	11	290

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	621
2017	3 to 10 years in current department or agency	11	914
2017	11 to 20 years in current department or agency	8	608
2017	More than 20 years in current department or agency	8	263
2014	Less than 3 years in current department or agency	10	307
2014	3 to 10 years in current department or agency	14	1104
2014	11 to 20 years in current department or agency	10	663
2014	More than 20 years in current department or agency	9	290

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	621
2017	3 to 10 years in current department or agency	7	914
2017	11 to 20 years in current department or agency	7	608
2017	More than 20 years in current department or agency	9	263
2014	Less than 3 years in current department or agency	8	307
2014	3 to 10 years in current department or agency	9	1104
2014	11 to 20 years in current department or agency	8	663
2014	More than 20 years in current department or agency	8	290

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	621
2017	3 to 10 years in current department or agency	11	914
2017	11 to 20 years in current department or agency	9	608
2017	More than 20 years in current department or agency	10	263
2014	Less than 3 years in current department or agency	10	307
2014	3 to 10 years in current department or agency	11	1104
2014	11 to 20 years in current department or agency	12	663
2014	More than 20 years in current department or agency	11	290

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	621
2017	3 to 10 years in current department or agency	10	914
2017	11 to 20 years in current department or agency	12	608
2017	More than 20 years in current department or agency	11	263
2014	Less than 3 years in current department or agency	8	307
2014	3 to 10 years in current department or agency	11	1104
2014	11 to 20 years in current department or agency	15	663
2014	More than 20 years in current department or agency	17	290

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	21	621
2017	3 to 10 years in current department or agency	11	914
2017	11 to 20 years in current department or agency	10	608
2017	More than 20 years in current department or agency	8	263
2014	Less than 3 years in current department or agency	20	307
2014	3 to 10 years in current department or agency	9	1104
2014	11 to 20 years in current department or agency	7	663
2014	More than 20 years in current department or agency	6	290

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	16	621
2017	3 to 10 years in current department or agency	10	914
2017	11 to 20 years in current department or agency	9	608
2017	More than 20 years in current department or agency	6	263
2014	Less than 3 years in current department or agency	11	307
2014	3 to 10 years in current department or agency	11	1104
2014	11 to 20 years in current department or agency	7	663
2014	More than 20 years in current department or agency	3	290

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	621
2017	3 to 10 years in current department or agency	15	914
2017	11 to 20 years in current department or agency	14	608
2017	More than 20 years in current department or agency	17	263
2014	Less than 3 years in current department or agency	10	307
2014	3 to 10 years in current department or agency	12	1104
2014	11 to 20 years in current department or agency	13	663
2014	More than 20 years in current department or agency	11	290

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	621
2017	3 to 10 years in current department or agency	27	914
2017	11 to 20 years in current department or agency	28	608
2017	More than 20 years in current department or agency	19	263
2014	Less than 3 years in current department or agency	20	307
2014	3 to 10 years in current department or agency	24	1104
2014	11 to 20 years in current department or agency	23	663
2014	More than 20 years in current department or agency	17	290

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	621
2017	3 to 10 years in current department or agency	10	914
2017	11 to 20 years in current department or agency	10	608
2017	More than 20 years in current department or agency	10	263
2014	Less than 3 years in current department or agency	8	307
2014	3 to 10 years in current department or agency	9	1104
2014	11 to 20 years in current department or agency	7	663
2014	More than 20 years in current department or agency	5	290

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	40	621
2017	3 to 10 years in current department or agency	45	914
2017	11 to 20 years in current department or agency	46	608
2017	More than 20 years in current department or agency	34	263
2014	Less than 3 years in current department or agency	39	307
2014	3 to 10 years in current department or agency	46	1104
2014	11 to 20 years in current department or agency	41	663
2014	More than 20 years in current department or agency	35	290

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	1	621
2017	3 to 10 years in current department or agency	2	914
2017	11 to 20 years in current department or agency	3	608
2017	More than 20 years in current department or agency	2	263
2014	3 to 10 years in current department or agency	1	1104
2014	11 to 20 years in current department or agency	2	663

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	621
2017	3 to 10 years in current department or agency	49	914
2017	11 to 20 years in current department or agency	49	608
2017	More than 20 years in current department or agency	49	263
2014	Less than 3 years in current department or agency	42	307
2014	3 to 10 years in current department or agency	51	1104
2014	11 to 20 years in current department or agency	51	663
2014	More than 20 years in current department or agency	49	290

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	1	621
2017	3 to 10 years in current department or agency	2	914

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	621
2017	3 to 10 years in current department or agency	15	914
2017	11 to 20 years in current department or agency	15	608
2017	More than 20 years in current department or agency	18	263
2014	Less than 3 years in current department or agency	14	307
2014	3 to 10 years in current department or agency	13	1104
2014	11 to 20 years in current department or agency	14	663
2014	More than 20 years in current department or agency	16	290

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	75	25	656
2017	3 to 10 years in current department or agency	97	3	983
2017	11 to 20 years in current department or agency	98	2	652
2017	More than 20 years in current department or agency	99	1	286

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	13	15	3	3	33	14	61	11	5176
2017	3 to 10 years in current department or agency	14	17	20	8	8	26	8	47	24	5343
2017	11 to 20 years in current department or agency	13	17	21	8	9	25	7	45	25	3376
2017	More than 20 years in current department or agency	14	20	20	7	7	25	6	50	21	1702
2014	Less than 3 years in current department or agency	16	12	15	4	3	37	13	56	14	2607
2014	3 to 10 years in current department or agency	12	16	20	7	7	29	9	45	22	6614
2014	11 to 20 years in current department or agency	13	17	21	7	6	29	6	46	21	3684
2014	More than 20 years in current department or agency	13	19	23	7	5	27	6	48	18	2180

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	28	14	3	2	14	2	78	6	5170
2017	3 to 10 years in current department or agency	25	31	19	7	6	11	1	64	15	5329
2017	11 to 20 years in current department or agency	25	31	19	7	7	10	1	62	16	3370
2017	More than 20 years in current department or agency	27	34	17	6	6	10	1	68	13	1696
2014	Less than 3 years in current department or agency	32	23	15	4	2	21	2	73	8	2609
2014	3 to 10 years in current department or agency	21	29	21	6	6	16	1	60	15	6613
2014	11 to 20 years in current department or agency	21	30	21	6	5	15	1	61	14	3683
2014	More than 20 years in current department or agency	23	33	22	6	4	11	1	64	11	2181

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	42	12	12	5	3	5	67	19	5174
2017	3 to 10 years in current department or agency	24	52	11	8	2	1	3	79	10	5338
2017	11 to 20 years in current department or agency	31	52	10	3	1	1	2	86	4	3380
2017	More than 20 years in current department or agency	34	51	7	3	0	0	4	89	3	1699
2014	Less than 3 years in current department or agency	19	41	11	10	5	4	9	70	17	2608
2014	3 to 10 years in current department or agency	21	54	12	7	2	1	2	78	10	6610
2014	11 to 20 years in current department or agency	27	55	10	4	1	1	2	85	5	3683
2014	More than 20 years in current department or agency	29	54	10	3	0	1	3	86	3	2179

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	13	21	18	6	4	28	10	55	15	5170
2017	3 to 10 years in current department or agency	13	25	21	9	6	21	6	51	20	5330
2017	11 to 20 years in current department or agency	12	26	22	9	6	20	6	52	19	3371
2017	More than 20 years in current department or agency	15	28	21	8	4	18	5	56	16	1696
2014	Less than 3 years in current department or agency	10	18	17	6	4	30	15	50	18	2606
2014	3 to 10 years in current department or agency	9	23	22	10	7	21	7	45	23	6610
2014	11 to 20 years in current department or agency	11	25	24	10	7	18	5	46	22	3684
2014	More than 20 years in current department or agency	12	28	24	9	5	16	5	51	19	2181

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	27	9	2	1	13	6	85	4	5174
2017	3 to 10 years in current department or agency	39	35	11	3	2	8	3	82	5	5340
2017	11 to 20 years in current department or agency	40	34	12	3	2	7	3	81	6	3381
2017	More than 20 years in current department or agency	42	35	10	2	1	6	3	85	3	1701
2014	Less than 3 years in current department or agency	35	26	10	2	1	16	10	83	3	2608
2014	3 to 10 years in current department or agency	33	37	13	4	2	9	3	79	6	6616
2014	11 to 20 years in current department or agency	35	38	12	4	2	8	2	81	6	3683
2014	More than 20 years in current department or agency	35	39	12	4	1	6	3	82	5	2181

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	26	11	2	1	18	6	81	5	5169
2017	3 to 10 years in current department or agency	31	34	14	4	3	11	3	76	8	5336
2017	11 to 20 years in current department or agency	31	34	14	4	4	9	3	74	9	3374
2017	More than 20 years in current department or agency	33	34	13	4	3	9	3	77	8	1696
2014	Less than 3 years in current department or agency	29	24	13	2	2	21	10	76	6	2604
2014	3 to 10 years in current department or agency	25	34	16	5	3	13	3	71	10	6612
2014	11 to 20 years in current department or agency	26	35	16	6	4	11	2	70	11	3676
2014	More than 20 years in current department or agency	26	36	16	5	3	10	3	72	10	2172

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	6	94	5171
2017	3 to 10 years in current department or agency	10	90	5330
2017	11 to 20 years in current department or agency	9	91	3375
2017	More than 20 years in current department or agency	6	94	1697
2014	Less than 3 years in current department or agency	5	95	2604
2014	3 to 10 years in current department or agency	9	91	6599
2014	11 to 20 years in current department or agency	8	92	3676
2014	More than 20 years in current department or agency	6	94	2180

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	42	304
2017	3 to 10 years in current department or agency	34	499
2017	11 to 20 years in current department or agency	33	290
2017	More than 20 years in current department or agency	25	109
2014	Less than 3 years in current department or agency	39	133
2014	3 to 10 years in current department or agency	34	570
2014	11 to 20 years in current department or agency	37	299
2014	More than 20 years in current department or agency	33	125

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	68	304
2017	3 to 10 years in current department or agency	75	499
2017	11 to 20 years in current department or agency	81	290
2017	More than 20 years in current department or agency	77	109
2014	Less than 3 years in current department or agency	76	133
2014	3 to 10 years in current department or agency	79	570
2014	11 to 20 years in current department or agency	85	299
2014	More than 20 years in current department or agency	78	125

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	3	304
2017	3 to 10 years in current department or agency	3	499
2017	11 to 20 years in current department or agency	5	290
2017	More than 20 years in current department or agency	5	109
2014	3 to 10 years in current department or agency	3	570
2014	11 to 20 years in current department or agency	2	299

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	290
2014	11 to 20 years in current department or agency	0	299

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	304
2017	3 to 10 years in current department or agency	5	499
2017	11 to 20 years in current department or agency	6	290
2014	Less than 3 years in current department or agency	7	133
2014	3 to 10 years in current department or agency	5	570
2014	11 to 20 years in current department or agency	3	299
2014	More than 20 years in current department or agency	6	125

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	19	304
2017	3 to 10 years in current department or agency	13	499
2017	11 to 20 years in current department or agency	14	290
2017	More than 20 years in current department or agency	8	109
2014	Less than 3 years in current department or agency	14	133
2014	3 to 10 years in current department or agency	11	570
2014	11 to 20 years in current department or agency	11	299
2014	More than 20 years in current department or agency	14	125

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	304
2017	3 to 10 years in current department or agency	9	499
2017	11 to 20 years in current department or agency	5	290
2017	More than 20 years in current department or agency	7	109
2014	Less than 3 years in current department or agency	6	133
2014	3 to 10 years in current department or agency	9	570
2014	11 to 20 years in current department or agency	11	299
2014	More than 20 years in current department or agency	8	125

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	302
2017	3 to 10 years in current department or agency	31	495
2017	11 to 20 years in current department or agency	20	289
2017	More than 20 years in current department or agency	16	109
2014	Less than 3 years in current department or agency	27	133
2014	3 to 10 years in current department or agency	22	567
2014	11 to 20 years in current department or agency	18	297
2014	More than 20 years in current department or agency	14	127

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	302
2017	3 to 10 years in current department or agency	24	495
2017	11 to 20 years in current department or agency	23	289
2017	More than 20 years in current department or agency	15	109
2014	Less than 3 years in current department or agency	20	133
2014	3 to 10 years in current department or agency	20	567
2014	11 to 20 years in current department or agency	15	297
2014	More than 20 years in current department or agency	16	127

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	16	302
2017	3 to 10 years in current department or agency	19	495
2017	11 to 20 years in current department or agency	12	289
2017	More than 20 years in current department or agency	14	109
2014	Less than 3 years in current department or agency	13	133
2014	3 to 10 years in current department or agency	13	567
2014	11 to 20 years in current department or agency	12	297
2014	More than 20 years in current department or agency	14	127

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	302
2017	3 to 10 years in current department or agency	9	495
2017	11 to 20 years in current department or agency	5	289
2017	More than 20 years in current department or agency	7	109
2014	Less than 3 years in current department or agency	7	133
2014	3 to 10 years in current department or agency	6	567
2014	11 to 20 years in current department or agency	5	297
2014	More than 20 years in current department or agency	4	127

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	302
2017	3 to 10 years in current department or agency	26	495
2017	11 to 20 years in current department or agency	25	289
2017	More than 20 years in current department or agency	31	109
2014	Less than 3 years in current department or agency	25	133
2014	3 to 10 years in current department or agency	19	567
2014	11 to 20 years in current department or agency	22	297
2014	More than 20 years in current department or agency	27	127

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	302
2017	3 to 10 years in current department or agency	20	495
2017	11 to 20 years in current department or agency	19	289
2017	More than 20 years in current department or agency	18	109
2014	Less than 3 years in current department or agency	26	133
2014	3 to 10 years in current department or agency	17	567
2014	11 to 20 years in current department or agency	18	297
2014	More than 20 years in current department or agency	18	127

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	4	302
2017	3 to 10 years in current department or agency	4	495
2017	11 to 20 years in current department or agency	3	289
2017	More than 20 years in current department or agency	6	109
2014	Less than 3 years in current department or agency	4	133
2014	3 to 10 years in current department or agency	4	567
2014	11 to 20 years in current department or agency	3	297

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	2	495

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	302
2017	3 to 10 years in current department or agency	7	495
2017	11 to 20 years in current department or agency	8	289
2014	Less than 3 years in current department or agency	7	133
2014	3 to 10 years in current department or agency	8	567
2014	11 to 20 years in current department or agency	7	297
2014	More than 20 years in current department or agency	5	127

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	302
2017	3 to 10 years in current department or agency	17	495
2017	11 to 20 years in current department or agency	19	289
2017	More than 20 years in current department or agency	15	109
2014	Less than 3 years in current department or agency	15	133
2014	3 to 10 years in current department or agency	21	567
2014	11 to 20 years in current department or agency	20	297
2014	More than 20 years in current department or agency	9	127

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	1	495
2017	More than 20 years in current department or agency	0	109

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	15	302
2017	3 to 10 years in current department or agency	17	495
2017	11 to 20 years in current department or agency	25	289
2017	More than 20 years in current department or agency	26	109
2014	Less than 3 years in current department or agency	20	133
2014	3 to 10 years in current department or agency	18	567
2014	11 to 20 years in current department or agency	22	297
2014	More than 20 years in current department or agency	19	127

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	302
2017	11 to 20 years in current department or agency	289
2017	More than 20 years in current department or agency	109

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	302
2017	3 to 10 years in current department or agency	20	495
2017	11 to 20 years in current department or agency	22	289
2017	More than 20 years in current department or agency	25	109
2014	Less than 3 years in current department or agency	24	133
2014	3 to 10 years in current department or agency	29	567
2014	11 to 20 years in current department or agency	32	297
2014	More than 20 years in current department or agency	41	127

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	304
2017	3 to 10 years in current department or agency	37	497
2017	11 to 20 years in current department or agency	35	290
2017	More than 20 years in current department or agency	35	110
2014	Less than 3 years in current department or agency	30	133
2014	3 to 10 years in current department or agency	26	570
2014	11 to 20 years in current department or agency	30	298
2014	More than 20 years in current department or agency	35	127

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	17	304
2017	3 to 10 years in current department or agency	15	497
2017	11 to 20 years in current department or agency	16	290
2017	More than 20 years in current department or agency	9	110
2014	Less than 3 years in current department or agency	16	133
2014	3 to 10 years in current department or agency	13	570
2014	11 to 20 years in current department or agency	15	298
2014	More than 20 years in current department or agency	9	127

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	4	304
2017	3 to 10 years in current department or agency	4	497
2017	11 to 20 years in current department or agency	5	290
2017	More than 20 years in current department or agency	6	110
2014	Less than 3 years in current department or agency	5	133
2014	3 to 10 years in current department or agency	2	570
2014	11 to 20 years in current department or agency	4	298

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	304
2017	3 to 10 years in current department or agency	21	497
2017	11 to 20 years in current department or agency	23	290
2017	More than 20 years in current department or agency	25	110
2014	Less than 3 years in current department or agency	16	133
2014	3 to 10 years in current department or agency	22	570
2014	11 to 20 years in current department or agency	23	298
2014	More than 20 years in current department or agency	24	127

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	3	304
2017	3 to 10 years in current department or agency	5	497
2017	11 to 20 years in current department or agency	5	290
2017	More than 20 years in current department or agency	5	110
2014	Less than 3 years in current department or agency	4	133
2014	3 to 10 years in current department or agency	5	570
2014	11 to 20 years in current department or agency	3	298

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	4	304
2017	3 to 10 years in current department or agency	7	497
2017	11 to 20 years in current department or agency	5	290
2017	More than 20 years in current department or agency	6	110
2014	Less than 3 years in current department or agency	11	133
2014	3 to 10 years in current department or agency	5	570
2014	11 to 20 years in current department or agency	11	298
2014	More than 20 years in current department or agency	8	127

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	304
2017	3 to 10 years in current department or agency	11	497
2017	11 to 20 years in current department or agency	10	290
2017	More than 20 years in current department or agency	6	110
2014	Less than 3 years in current department or agency	9	133
2014	3 to 10 years in current department or agency	9	570
2014	11 to 20 years in current department or agency	9	298
2014	More than 20 years in current department or agency	9	127

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	304
2017	3 to 10 years in current department or agency	9	497
2017	11 to 20 years in current department or agency	5	290
2017	More than 20 years in current department or agency	13	110
2014	Less than 3 years in current department or agency	7	133
2014	3 to 10 years in current department or agency	8	570
2014	11 to 20 years in current department or agency	7	298
2014	More than 20 years in current department or agency	10	127

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	52	304
2017	3 to 10 years in current department or agency	42	497
2017	11 to 20 years in current department or agency	43	290
2017	More than 20 years in current department or agency	39	110
2014	Less than 3 years in current department or agency	54	133
2014	3 to 10 years in current department or agency	49	570
2014	11 to 20 years in current department or agency	44	298
2014	More than 20 years in current department or agency	41	127

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	290
2017	3 to 10 years in current department or agency	5	465
2017	11 to 20 years in current department or agency	6	275
2017	More than 20 years in current department or agency	6	103
2014	Less than 3 years in current department or agency	5	120
2014	3 to 10 years in current department or agency	7	539
2014	11 to 20 years in current department or agency	6	265
2014	More than 20 years in current department or agency	6	116

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	21	290
2017	3 to 10 years in current department or agency	13	465
2017	11 to 20 years in current department or agency	6	275
2017	More than 20 years in current department or agency	7	103
2014	Less than 3 years in current department or agency	17	120
2014	3 to 10 years in current department or agency	12	539
2014	11 to 20 years in current department or agency	8	265
2014	More than 20 years in current department or agency	7	116

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	290
2017	3 to 10 years in current department or agency	4	465
2017	11 to 20 years in current department or agency	4	275
2014	Less than 3 years in current department or agency	6	120
2014	3 to 10 years in current department or agency	4	539
2014	11 to 20 years in current department or agency	3	265
2014	More than 20 years in current department or agency	6	116

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	4	290
2017	3 to 10 years in current department or agency	3	465
2017	11 to 20 years in current department or agency	2	275
2014	3 to 10 years in current department or agency	3	539
2014	11 to 20 years in current department or agency	3	265

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	4	290
2017	3 to 10 years in current department or agency	5	465
2017	11 to 20 years in current department or agency	3	275
2017	More than 20 years in current department or agency	5	103
2014	3 to 10 years in current department or agency	4	539
2014	11 to 20 years in current department or agency	3	265

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	4	290
2017	3 to 10 years in current department or agency	5	465
2017	11 to 20 years in current department or agency	7	275
2017	More than 20 years in current department or agency	6	103
2014	Less than 3 years in current department or agency	5	120
2014	3 to 10 years in current department or agency	6	539
2014	11 to 20 years in current department or agency	6	265
2014	More than 20 years in current department or agency	7	116

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	290
2017	3 to 10 years in current department or agency	7	465
2017	11 to 20 years in current department or agency	8	275
2017	More than 20 years in current department or agency	8	103
2014	Less than 3 years in current department or agency	18	120
2014	3 to 10 years in current department or agency	5	539
2014	11 to 20 years in current department or agency	4	265
2014	More than 20 years in current department or agency	4	116

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	290
2017	3 to 10 years in current department or agency	12	465
2017	11 to 20 years in current department or agency	7	275
2017	More than 20 years in current department or agency	6	103
2014	Less than 3 years in current department or agency	17	120
2014	3 to 10 years in current department or agency	13	539
2014	11 to 20 years in current department or agency	8	265
2014	More than 20 years in current department or agency	7	116

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	290
2017	3 to 10 years in current department or agency	12	465
2017	11 to 20 years in current department or agency	11	275
2017	More than 20 years in current department or agency	13	103
2014	Less than 3 years in current department or agency	7	120
2014	3 to 10 years in current department or agency	11	539
2014	11 to 20 years in current department or agency	14	265
2014	More than 20 years in current department or agency	12	116

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	290
2017	3 to 10 years in current department or agency	22	465
2017	11 to 20 years in current department or agency	21	275
2017	More than 20 years in current department or agency	22	103
2014	Less than 3 years in current department or agency	20	120
2014	3 to 10 years in current department or agency	25	539
2014	11 to 20 years in current department or agency	25	265
2014	More than 20 years in current department or agency	18	116

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	290
2017	3 to 10 years in current department or agency	13	465
2017	11 to 20 years in current department or agency	11	275
2017	More than 20 years in current department or agency	10	103
2014	Less than 3 years in current department or agency	6	120
2014	3 to 10 years in current department or agency	9	539
2014	11 to 20 years in current department or agency	8	265
2014	More than 20 years in current department or agency	6	116

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	37	290
2017	3 to 10 years in current department or agency	44	465
2017	11 to 20 years in current department or agency	42	275
2017	More than 20 years in current department or agency	32	103
2014	Less than 3 years in current department or agency	46	120
2014	3 to 10 years in current department or agency	45	539
2014	11 to 20 years in current department or agency	43	265
2014	More than 20 years in current department or agency	34	116

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	2	290
2017	11 to 20 years in current department or agency	3	275
2017	More than 20 years in current department or agency	5	103
2014	3 to 10 years in current department or agency	1	539
2014	11 to 20 years in current department or agency	4	265

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	53	290
2017	3 to 10 years in current department or agency	60	465
2017	11 to 20 years in current department or agency	58	275
2017	More than 20 years in current department or agency	55	103
2014	Less than 3 years in current department or agency	68	120
2014	3 to 10 years in current department or agency	64	539
2014	11 to 20 years in current department or agency	67	265
2014	More than 20 years in current department or agency	60	116

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	1	465

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	290
2017	3 to 10 years in current department or agency	17	465
2017	11 to 20 years in current department or agency	17	275
2017	More than 20 years in current department or agency	19	103
2014	Less than 3 years in current department or agency	9	120
2014	3 to 10 years in current department or agency	15	539
2014	11 to 20 years in current department or agency	15	265
2014	More than 20 years in current department or agency	20	116

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	68	32	304
2017	3 to 10 years in current department or agency	97	3	499
2017	11 to 20 years in current department or agency	98	2	289
2017	More than 20 years in current department or agency	99	1	110

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	14	14	2	1	36	12	66	6	5168
2017	3 to 10 years in current department or agency	16	17	21	4	4	31	8	53	12	5338
2017	11 to 20 years in current department or agency	15	18	21	3	5	31	7	53	13	3381
2017	More than 20 years in current department or agency	16	20	22	4	3	30	5	55	11	1700
2014	Less than 3 years in current department or agency	17	13	14	2	1	40	12	63	7	2607
2014	3 to 10 years in current department or agency	13	16	21	4	3	36	8	51	13	6614
2014	11 to 20 years in current department or agency	13	16	23	4	3	35	7	49	12	3683
2014	More than 20 years in current department or agency	14	20	23	2	2	32	6	56	7	2178

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	28	12	2	1	14	2	83	4	5169
2017	3 to 10 years in current department or agency	29	31	18	4	3	13	2	70	9	5332
2017	11 to 20 years in current department or agency	27	32	18	4	4	13	2	69	10	3373
2017	More than 20 years in current department or agency	30	33	17	4	3	13	1	73	7	1696
2014	Less than 3 years in current department or agency	35	24	12	2	1	22	3	79	5	2608
2014	3 to 10 years in current department or agency	24	29	19	4	3	19	2	67	9	6611
2014	11 to 20 years in current department or agency	23	30	20	4	3	18	1	66	9	3682
2014	More than 20 years in current department or agency	24	35	19	3	2	15	2	71	6	2177

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	23	20	16	21	2	41	38	5173
2017	3 to 10 years in current department or agency	17	20	18	18	25	2	37	44	5330
2017	11 to 20 years in current department or agency	21	22	19	14	21	2	44	36	3369
2017	More than 20 years in current department or agency	20	23	18	15	20	3	45	36	1697

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	27	25	12	9	2	53	21	5173
2017	3 to 10 years in current department or agency	15	24	28	17	14	1	40	32	5328
2017	11 to 20 years in current department or agency	14	25	27	18	14	1	40	33	3370
2017	More than 20 years in current department or agency	14	23	29	17	14	2	38	32	1700

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	26	17	9	7	1	6	64	17	5160
2017	3 to 10 years in current department or agency	21	26	23	14	11	0	4	49	26	5326
2017	11 to 20 years in current department or agency	18	27	25	15	12	1	3	46	28	3363
2017	More than 20 years in current department or agency	17	24	26	15	13	1	5	43	30	1693

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	24	19	11	8	2	4	60	20	5172
2017	3 to 10 years in current department or agency	18	23	23	17	15	1	2	43	34	5330
2017	11 to 20 years in current department or agency	15	24	24	17	16	1	2	41	34	3374
2017	More than 20 years in current department or agency	16	21	24	19	16	1	3	38	37	1698

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	18	8	3	2	1	11	85	5	5174
2017	3 to 10 years in current department or agency	45	23	12	5	3	1	11	78	9	5328
2017	11 to 20 years in current department or agency	41	23	13	5	4	1	13	74	11	3362
2017	More than 20 years in current department or agency	41	20	12	6	4	1	17	74	11	1692

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	29	20	10	6	1	64	17	5162
2017	3 to 10 years in current department or agency	26	28	23	12	9	1	54	22	5324
2017	11 to 20 years in current department or agency	24	30	23	12	9	1	55	22	3365
2017	More than 20 years in current department or agency	27	30	23	11	7	1	58	19	1691

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	30	19	8	4	1	3	68	12	5165
2017	3 to 10 years in current department or agency	24	31	23	13	7	1	2	56	20	5323
2017	11 to 20 years in current department or agency	21	32	23	13	8	1	2	55	21	3364
2017	More than 20 years in current department or agency	23	33	23	11	7	1	2	58	18	1689

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	29	18	8	4	1	4	68	13	5157
2017	3 to 10 years in current department or agency	20	31	25	13	9	1	2	52	23	5320
2017	11 to 20 years in current department or agency	17	30	25	16	9	1	2	48	26	3365
2017	More than 20 years in current department or agency	15	31	26	16	9	1	2	47	26	1689

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	29	16	9	5	1	3	69	14	5158
2017	3 to 10 years in current department or agency	27	30	21	12	7	1	3	59	19	5321
2017	11 to 20 years in current department or agency	24	32	21	12	8	1	2	58	20	3363
2017	More than 20 years in current department or agency	25	34	21	10	6	1	2	61	17	1693

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	31	22	10	6	0	2	61	17	5152
2017	3 to 10 years in current department or agency	23	30	22	13	9	1	2	55	22	5316
2017	11 to 20 years in current department or agency	20	29	24	14	11	1	1	51	25	3359
2017	More than 20 years in current department or agency	16	29	25	17	12	0	2	45	30	1685

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	22	13	5	3	2	79	8	5165
2017	3 to 10 years in current department or agency	45	26	15	7	5	2	72	12	5333
2017	11 to 20 years in current department or agency	43	25	15	8	6	2	70	14	3365
2017	More than 20 years in current department or agency	45	25	15	7	5	2	72	13	1697

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	77	9	3	2	3	1	5	91	5	5168
2017	3 to 10 years in current department or agency	65	14	7	4	4	1	4	84	9	5334
2017	11 to 20 years in current department or agency	65	14	6	5	4	1	4	84	9	3369
2017	More than 20 years in current department or agency	66	14	6	4	3	1	5	86	7	1701

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	19	6	3	2	4	89	5	5166
2017	3 to 10 years in current department or agency	51	29	10	4	3	3	83	7	5330
2017	11 to 20 years in current department or agency	51	27	10	5	3	3	81	8	3363
2017	More than 20 years in current department or agency	53	27	10	4	3	3	82	7	1698

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	14	6	3	2	1	4	88	6	5162
2017	3 to 10 years in current department or agency	57	20	10	6	5	1	3	79	11	5328
2017	11 to 20 years in current department or agency	55	20	9	6	5	1	3	79	12	3370
2017	More than 20 years in current department or agency	58	20	9	6	3	0	3	81	9	1696

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	6	3	1	1	29	94	2	5159
2017	3 to 10 years in current department or agency	51	10	5	2	1	30	88	5	5326
2017	11 to 20 years in current department or agency	49	13	6	2	2	29	86	6	3365
2017	More than 20 years in current department or agency	46	14	5	2	1	32	88	4	1696

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	16	8	3	2	1	7	86	6	5139
2017	3 to 10 years in current department or agency	58	18	8	4	2	1	9	84	7	5301
2017	11 to 20 years in current department or agency	60	18	8	3	2	1	10	86	5	3353
2017	More than 20 years in current department or agency	59	21	8	2	1	1	8	87	4	1688

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	18	14	11	12	1	3	62	24	5171
2017	3 to 10 years in current department or agency	59	17	7	5	6	1	6	81	11	5335
2017	11 to 20 years in current department or agency	64	17	6	3	2	1	6	88	6	3369
2017	More than 20 years in current department or agency	70	14	4	2	2	1	8	92	4	1699

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	29	14	4	3	0	3	79	7	5167
2017	3 to 10 years in current department or agency	43	31	15	5	3	0	3	77	8	5330
2017	11 to 20 years in current department or agency	43	31	14	6	3	0	4	77	9	3356
2017	More than 20 years in current department or agency	45	30	13	5	2	1	4	79	7	1694

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	15	35	34	10	5	51	15	5178
2017	3 to 10 years in current department or agency	10	28	39	16	7	38	23	5341
2017	11 to 20 years in current department or agency	9	26	40	16	8	35	24	3375
2017	More than 20 years in current department or agency	11	25	42	15	7	36	22	1699

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	8	17	38	23	13	1	37	25	5165
2017	3 to 10 years in current department or agency	11	23	40	18	7	0	26	34	5327
2017	11 to 20 years in current department or agency	11	24	38	19	7	0	26	35	3365
2017	More than 20 years in current department or agency	11	25	40	16	7	0	23	37	1694

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	40	14	8	4	5	73	12	5177
2017	3 to 10 years in current department or agency	25	42	16	9	6	2	68	16	5337
2017	11 to 20 years in current department or agency	29	42	14	8	6	2	72	14	3375
2017	More than 20 years in current department or agency	31	42	14	7	4	2	75	11	1697

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	41	16	11	6	2	67	17	5179
2017	3 to 10 years in current department or agency	15	37	18	17	11	1	53	29	5336
2017	11 to 20 years in current department or agency	15	38	17	15	12	2	55	28	3375
2017	More than 20 years in current department or agency	18	41	18	13	9	2	60	22	1695

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	17	83	5171
2017	3 to 10 years in current department or agency	25	75	5334
2017	11 to 20 years in current department or agency	25	75	3375
2017	More than 20 years in current department or agency	23	77	1699
2014	Less than 3 years in current department or agency	15	85	2603
2014	3 to 10 years in current department or agency	20	80	6602
2014	11 to 20 years in current department or agency	22	78	3675
2014	More than 20 years in current department or agency	21	79	2172

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	79	21	907
2017	3 to 10 years in current department or agency	81	19	1303
2017	11 to 20 years in current department or agency	82	18	836
2017	More than 20 years in current department or agency	79	21	392
2014	Less than 3 years in current department or agency	78	22	399
2014	3 to 10 years in current department or agency	77	23	1303
2014	11 to 20 years in current department or agency	77	23	813
2014	More than 20 years in current department or agency	77	23	441

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	33	5	7	3	1	1	84	11	718
2017	3 to 10 years in current department or agency	45	34	7	9	4	1	0	79	14	1059
2017	11 to 20 years in current department or agency	39	39	6	10	5	1	0	79	15	681
2017	More than 20 years in current department or agency	46	38	5	7	3	0	0	85	10	310
2014	Less than 3 years in current department or agency	50	33	7	6	3	0	0	84	9	310
2014	3 to 10 years in current department or agency	44	35	7	10	5	0	0	79	14	1001
2014	11 to 20 years in current department or agency	43	35	5	11	4	0	0	79	16	628
2014	More than 20 years in current department or agency	46	33	6	9	7	1	0	79	15	338

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	23	22	14	15	2	1	24	76	5176
2017	3 to 10 years in current department or agency	26	21	20	13	16	2	1	27	73	5343
2017	11 to 20 years in current department or agency	34	23	17	10	12	3	1	36	64	3379
2017	More than 20 years in current department or agency	41	23	13	8	12	2	1	42	58	1700

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	24	3799
2017	3 to 10 years in current department or agency	21	3754
2017	11 to 20 years in current department or agency	16	2064
2017	More than 20 years in current department or agency	14	947

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	33	3799
2017	3 to 10 years in current department or agency	33	3754
2017	11 to 20 years in current department or agency	27	2064
2017	More than 20 years in current department or agency	22	947

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	3799
2017	3 to 10 years in current department or agency	26	3754
2017	11 to 20 years in current department or agency	22	2064
2017	More than 20 years in current department or agency	22	947

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	3799
2017	3 to 10 years in current department or agency	53	3754
2017	11 to 20 years in current department or agency	50	2064
2017	More than 20 years in current department or agency	44	947

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	3799
2017	3 to 10 years in current department or agency	10	3754
2017	11 to 20 years in current department or agency	7	2064
2017	More than 20 years in current department or agency	5	947

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	50	3799
2017	3 to 10 years in current department or agency	32	3754
2017	11 to 20 years in current department or agency	37	2064
2017	More than 20 years in current department or agency	41	947

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	6	53	19	9	3	10	3724
2017	3 to 10 years in current department or agency	5	47	20	10	5	13	3689
2017	11 to 20 years in current department or agency	7	47	19	10	4	14	2029
2017	More than 20 years in current department or agency	7	48	18	9	4	15	925

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	14	24	15	16	22	2	8	41	42	3809
2017	3 to 10 years in current department or agency	9	20	15	17	30	2	8	32	52	3769
2017	11 to 20 years in current department or agency	8	19	15	16	29	2	11	31	52	2081
2017	More than 20 years in current department or agency	7	17	14	19	30	1	12	28	56	953

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	10	11	18	49	2	6	15	73	3813
2017	3 to 10 years in current department or agency	2	7	10	16	56	2	7	10	79	3771
2017	11 to 20 years in current department or agency	3	8	11	16	51	2	9	13	75	2079
2017	More than 20 years in current department or agency	2	7	12	17	50	2	10	11	76	950

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me