2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	40	3	5	1	90	7	3401
2017	3 to 10 years in the federal public service	37	46	4	9	3	84	12	4881
2017	11 to 20 years in the federal public service	32	48	5	10	4	81	14	4581
2017	More than 20 years in the federal public service	35	48	4	10	3	83	13	2764
2014	Less than 3 years in the federal public service	49	41	4	5	1	90	7	1242
2014	3 to 10 years in the federal public service	33	48	5	10	3	82	13	5510
2014	11 to 20 years in the federal public service	29	49	6	12	4	78	16	4684
2014	More than 20 years in the federal public service	31	50	5	10	4	81	14	3608
2011	Less than 3 years in the federal public service	43	42	4	8	2	86	10	2117
2011	3 to 10 years in the federal public service	34	47	4	11	3	82	14	5835
2011	11 to 20 years in the federal public service	31	49	5	12	4	80	15	4383
2011	More than 20 years in the federal public service	33	47	5	11	4	80	15	4429
2008	Less than 3 years in the federal public service	42	44	5	7	1	87	8	2047
2008	3 to 10 years in the federal public service	31	49	5	11	4	80	16	4655
2008	11 to 20 years in the federal public service	30	49	5	12	5	79	16	3568
2008	More than 20 years in the federal public service	32	48	4	11	5	80	16	4333

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	84	12	1	1	0	0	0	97	1	3396
2017	3 to 10 years in the federal public service	73	20	3	2	1	0	0	94	3	4879
2017	11 to 20 years in the federal public service	67	24	4	3	1	1	1	92	4	4561
2017	More than 20 years in the federal public service	68	24	3	2	1	1	1	94	3	2760
2014	Less than 3 years in the federal public service	83	13	2	1	1	0	0	97	2	1241
2014	3 to 10 years in the federal public service	70	22	3	3	1	0	1	93	4	5511
2014	11 to 20 years in the federal public service	66	23	5	3	1	0	1	91	4	4681
2014	More than 20 years in the federal public service	66	25	4	2	1	0	1	92	4	3607
2011	Less than 3 years in the federal public service	80	15	2	2	1	0	0	95	3	2120
2011	3 to 10 years in the federal public service	72	20	3	3	1	0	1	93	4	5842
2011	11 to 20 years in the federal public service	69	22	4	3	1	1	1	92	4	4382
2011	More than 20 years in the federal public service	70	22	3	3	1	0	1	93	4	4430
2008	Less than 3 years in the federal public service	79	14	3	2	1	1	1	94	3	2047
2008	3 to 10 years in the federal public service	70	20	4	4	2	1	1	91	5	4651
2008	11 to 20 years in the federal public service	69	22	3	3	1	0	1	93	4	3561
2008	More than 20 years in the federal public service	70	21	3	3	1	0	1	93	4	4323

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	12	4	3	1	1	92	5	3397
2017	3 to 10 years in the federal public service	70	18	5	4	3	1	88	7	4879
2017	11 to 20 years in the federal public service	62	21	5	7	3	1	84	11	4575
2017	More than 20 years in the federal public service	66	20	4	5	2	2	88	7	2763
2014	Less than 3 years in the federal public service	76	14	4	3	2	1	91	5	1241
2014	3 to 10 years in the federal public service	66	19	5	6	3	1	86	9	5508
2014	11 to 20 years in the federal public service	61	20	6	7	4	2	83	11	4678
2014	More than 20 years in the federal public service	64	21	5	5	3	2	87	8	3604
2011	Less than 3 years in the federal public service	75	14	4	4	2	1	90	6	2119
2011	3 to 10 years in the federal public service	64	18	5	7	4	1	84	11	5841
2011	11 to 20 years in the federal public service	63	19	5	7	4	1	84	11	4377
2011	More than 20 years in the federal public service	66	20	5	6	3	1	86	9	4428
2008	Less than 3 years in the federal public service	73	14	4	6	2	1	88	8	2047
2008	3 to 10 years in the federal public service	64	18	5	8	4	1	83	12	4649
2008	11 to 20 years in the federal public service	65	19	5	6	3	1	86	9	3562
2008	More than 20 years in the federal public service	69	19	4	4	3	1	89	7	4327

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	34	6	8	3	83	11	3400
2017	3 to 10 years in the federal public service	37	36	8	12	7	72	20	4882
2017	11 to 20 years in the federal public service	33	36	7	13	10	70	23	4580
2017	More than 20 years in the federal public service	36	34	7	13	10	70	23	2759
2014	Less than 3 years in the federal public service	50	33	7	7	2	84	9	1241
2014	3 to 10 years in the federal public service	34	36	8	14	8	70	21	5510
2014	11 to 20 years in the federal public service	33	37	8	13	9	70	22	4680
2014	More than 20 years in the federal public service	35	37	8	11	9	72	20	3604
2011	Less than 3 years in the federal public service	45	36	7	8	4	81	12	2117
2011	3 to 10 years in the federal public service	36	40	8	10	5	76	15	5833
2011	11 to 20 years in the federal public service	36	39	8	11	6	75	17	4370
2011	More than 20 years in the federal public service	37	39	8	10	6	77	16	4422

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	42	9	11	4	0	76	15	3399
2017	3 to 10 years in the federal public service	25	41	11	15	6	0	67	22	4880
2017	11 to 20 years in the federal public service	24	43	12	14	7	0	67	21	4579
2017	More than 20 years in the federal public service	29	43	10	12	6	1	72	18	2756
2014	Less than 3 years in the federal public service	35	41	9	10	3	1	77	13	1242
2014	3 to 10 years in the federal public service	23	40	13	16	7	0	63	24	5506
2014	11 to 20 years in the federal public service	21	42	13	16	8	0	63	24	4683
2014	More than 20 years in the federal public service	25	43	11	14	7	0	68	21	3604
2011	Less than 3 years in the federal public service	30	41	10	11	6	1	73	17	2119
2011	3 to 10 years in the federal public service	24	41	12	15	8	0	65	23	5838
2011	11 to 20 years in the federal public service	22	40	13	16	8	1	63	25	4372
2011	More than 20 years in the federal public service	25	43	12	13	6	1	68	20	4423
2008	Less than 3 years in the federal public service	28	42	9	14	6	0	71	20	2048
2008	3 to 10 years in the federal public service	21	41	13	15	9	0	62	25	4659
2008	11 to 20 years in the federal public service	18	41	13	17	9	1	60	27	3574
2008	More than 20 years in the federal public service	20	42	14	15	8	1	63	23	4335

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	37	17	8	5	70	13	3397
2017	3 to 10 years in the federal public service	32	39	14	9	6	71	14	4877
2017	11 to 20 years in the federal public service	35	41	12	7	5	76	12	4575
2017	More than 20 years in the federal public service	42	37	11	7	3	80	10	2761
2014	Less than 3 years in the federal public service	33	38	15	8	5	72	13	1243
2014	3 to 10 years in the federal public service	26	40	15	10	8	66	18	5515
2014	11 to 20 years in the federal public service	31	41	13	9	5	72	14	4684
2014	More than 20 years in the federal public service	37	39	13	6	5	76	11	3608
2011	Less than 3 years in the federal public service	33	33	15	11	8	67	19	2118
2011	3 to 10 years in the federal public service	31	38	14	10	7	69	17	5838
2011	11 to 20 years in the federal public service	37	38	13	7	5	75	12	4377
2011	More than 20 years in the federal public service	43	36	11	6	4	79	10	4417
2008	Less than 3 years in the federal public service	28	40	14	11	6	68	18	2051
2008	3 to 10 years in the federal public service	30	41	13	10	6	71	16	4657
2008	11 to 20 years in the federal public service	31	42	13	8	6	73	14	3571
2008	More than 20 years in the federal public service	37	39	12	7	4	76	11	4331

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	36	11	7	4	78	11	3397
2017	3 to 10 years in the federal public service	39	39	9	8	4	79	12	4877
2017	11 to 20 years in the federal public service	42	39	8	6	4	81	10	4573
2017	More than 20 years in the federal public service	48	37	6	5	2	86	8	2758
2014	Less than 3 years in the federal public service	41	37	11	7	5	78	11	1242
2014	3 to 10 years in the federal public service	34	40	11	9	6	73	16	5511
2014	11 to 20 years in the federal public service	39	40	9	7	4	79	11	4678
2014	More than 20 years in the federal public service	44	38	8	6	3	83	9	3604
2011	Less than 3 years in the federal public service	35	37	10	10	8	72	17	2118
2011	3 to 10 years in the federal public service	35	42	9	8	6	77	14	5842
2011	11 to 20 years in the federal public service	42	41	7	5	4	83	9	4378
2011	More than 20 years in the federal public service	47	39	7	4	3	86	7	4428
2008	Less than 3 years in the federal public service	34	40	11	8	6	75	15	2047
2008	3 to 10 years in the federal public service	37	44	8	7	4	81	11	4660
2008	11 to 20 years in the federal public service	39	43	8	6	3	83	9	3574
2008	More than 20 years in the federal public service	44	41	7	4	3	85	7	4333

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	34	7	4	2	87	6	3393
2017	3 to 10 years in the federal public service	42	37	9	8	3	79	12	4873
2017	11 to 20 years in the federal public service	39	40	9	8	4	79	12	4566
2017	More than 20 years in the federal public service	43	38	8	7	3	82	10	2756
2014	Less than 3 years in the federal public service	51	34	8	5	2	84	7	1240
2014	3 to 10 years in the federal public service	34	40	11	10	4	74	14	5507
2014	11 to 20 years in the federal public service	35	41	10	9	4	76	13	4680
2014	More than 20 years in the federal public service	38	41	9	8	4	79	12	3602

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	31	10	5	2	0	1	83	7	3397
2017	3 to 10 years in the federal public service	38	33	11	9	7	0	1	73	16	4878
2017	11 to 20 years in the federal public service	37	35	10	10	8	0	0	73	17	4574
2017	More than 20 years in the federal public service	38	34	11	9	7	0	1	73	16	2756
2014	Less than 3 years in the federal public service	47	30	12	5	3	1	2	80	8	1242
2014	3 to 10 years in the federal public service	33	34	14	10	8	0	1	67	18	5512
2014	11 to 20 years in the federal public service	31	35	13	11	9	0	1	67	20	4682
2014	More than 20 years in the federal public service	31	36	14	10	8	0	1	68	19	3601
2011	Less than 3 years in the federal public service	42	34	11	7	4	1	1	77	11	2119
2011	3 to 10 years in the federal public service	35	36	12	10	6	0	1	72	16	5840
2011	11 to 20 years in the federal public service	34	38	11	10	7	0	1	72	17	4376
2011	More than 20 years in the federal public service	32	38	12	10	7	0	1	71	17	4430

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	20	10	6	4	3	12	76	12	3394
2017	3 to 10 years in the federal public service	40	23	10	9	9	2	7	70	20	4873
2017	11 to 20 years in the federal public service	35	24	10	10	11	1	9	65	24	4573
2017	More than 20 years in the federal public service	32	22	11	10	12	1	12	63	25	2760
2014	Less than 3 years in the federal public service	44	20	10	6	3	3	14	77	11	1242
2014	3 to 10 years in the federal public service	37	24	10	10	11	2	7	66	23	5508
2014	11 to 20 years in the federal public service	29	24	10	11	15	1	9	60	29	4682
2014	More than 20 years in the federal public service	29	23	11	11	15	1	10	59	29	3606
2011	Less than 3 years in the federal public service	39	22	10	9	7	2	10	70	18	2120
2011	3 to 10 years in the federal public service	33	24	11	12	12	2	7	62	26	5836
2011	11 to 20 years in the federal public service	28	24	9	14	16	1	9	57	33	4375
2011	More than 20 years in the federal public service	28	23	9	12	16	1	10	58	32	4433
2008	Less than 3 years in the federal public service	45	24	9	8	6	2	7	75	15	2047
2008	3 to 10 years in the federal public service	36	26	9	11	11	1	6	67	23	4653
2008	11 to 20 years in the federal public service	33	25	8	12	15	1	7	63	28	3567
2008	More than 20 years in the federal public service	34	24	7	12	15	1	7	63	29	4331

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	42	13	6	4	77	10	3401
2017	3 to 10 years in the federal public service	30	44	12	8	5	74	13	4878
2017	11 to 20 years in the federal public service	30	45	11	8	6	75	13	4579
2017	More than 20 years in the federal public service	35	45	9	6	5	80	11	2761
2014	Less than 3 years in the federal public service	36	43	11	6	3	79	10	1243
2014	3 to 10 years in the federal public service	23	46	14	10	7	69	16	5515
2014	11 to 20 years in the federal public service	25	46	13	9	7	71	16	4684
2014	More than 20 years in the federal public service	30	45	11	8	5	76	14	3602
2011	Less than 3 years in the federal public service	34	38	13	9	6	72	15	2115
2011	3 to 10 years in the federal public service	28	41	14	10	7	69	17	5833
2011	11 to 20 years in the federal public service	31	42	11	9	7	73	15	4375
2011	More than 20 years in the federal public service	35	41	10	8	6	76	13	4422
2008	Less than 3 years in the federal public service	33	41	14	7	4	74	12	2047
2008	3 to 10 years in the federal public service	30	42	13	9	5	72	15	4626
2008	11 to 20 years in the federal public service	32	43	11	9	6	75	15	3543
2008	More than 20 years in the federal public service	35	42	9	8	5	77	13	4289

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	36	17	10	6	0	67	16	3398
2017	3 to 10 years in the federal public service	23	34	17	14	11	0	58	26	4880
2017	11 to 20 years in the federal public service	23	37	16	15	10	0	60	25	4577
2017	More than 20 years in the federal public service	25	37	16	13	9	0	62	22	2760
2014	Less than 3 years in the federal public service	35	34	17	9	4	1	69	13	1243
2014	3 to 10 years in the federal public service	17	34	19	18	12	0	51	30	5509
2014	11 to 20 years in the federal public service	17	36	18	16	12	0	53	28	4683
2014	More than 20 years in the federal public service	19	36	19	14	11	0	56	25	3607
2011	Less than 3 years in the federal public service	26	36	16	12	10	1	62	21	2116
2011	3 to 10 years in the federal public service	19	35	18	17	12	0	54	28	5839
2011	11 to 20 years in the federal public service	18	35	17	17	13	0	53	30	4381
2011	More than 20 years in the federal public service	17	37	18	15	12	0	54	27	4433

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	40	9	6	2	83	8	3398
2017	3 to 10 years in the federal public service	32	44	11	9	4	75	13	4881
2017	11 to 20 years in the federal public service	27	44	13	10	5	72	15	4573
2017	More than 20 years in the federal public service	31	46	10	9	4	77	13	2759

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	37	8	4	2	0	86	6	3397
2017	3 to 10 years in the federal public service	40	43	10	5	3	0	82	8	4873
2017	11 to 20 years in the federal public service	39	42	11	6	3	0	81	8	4570
2017	More than 20 years in the federal public service	43	41	9	4	2	0	84	7	2755
2014	Less than 3 years in the federal public service	46	37	10	4	2	0	84	6	1242
2014	3 to 10 years in the federal public service	34	43	13	6	4	1	77	10	5512
2014	11 to 20 years in the federal public service	35	42	13	5	3	1	78	9	4679
2014	More than 20 years in the federal public service	40	42	10	4	3	0	82	7	3608
2011	Less than 3 years in the federal public service	37	41	11	7	3	1	79	10	2115
2011	3 to 10 years in the federal public service	32	44	13	7	4	0	76	11	5834
2011	11 to 20 years in the federal public service	34	44	11	7	4	1	78	10	4376
2011	More than 20 years in the federal public service	37	43	11	5	4	1	80	9	4429
2008	Less than 3 years in the federal public service	44	40	9	4	2	0	85	6	2049
2008	3 to 10 years in the federal public service	38	41	11	6	4	1	80	10	4654
2008	11 to 20 years in the federal public service	39	42	10	5	4	1	81	9	3570
2008	More than 20 years in the federal public service	44	38	8	5	3	1	83	9	4331

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	38	16	7	4	73	11	3395
2017	3 to 10 years in the federal public service	26	37	16	12	10	63	21	4878
2017	11 to 20 years in the federal public service	25	38	15	12	10	63	22	4574
2017	More than 20 years in the federal public service	26	38	13	12	10	65	22	2759

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	34	11	3	1	85	4	3391
2017	3 to 10 years in the federal public service	48	37	9	3	2	85	5	4868
2017	11 to 20 years in the federal public service	50	36	9	3	2	86	5	4565
2017	More than 20 years in the federal public service	56	33	7	2	2	89	4	2763
2014	Less than 3 years in the federal public service	60	29	8	1	1	90	2	1243
2014	3 to 10 years in the federal public service	52	33	10	3	2	86	4	5510
2014	11 to 20 years in the federal public service	56	30	9	3	2	87	5	4681
2014	More than 20 years in the federal public service	61	28	7	2	2	89	4	3601
2011	Less than 3 years in the federal public service	52	32	10	4	2	85	6	2120
2011	3 to 10 years in the federal public service	50	35	10	4	2	85	6	5841
2011	11 to 20 years in the federal public service	57	31	8	3	1	88	4	4376
2011	More than 20 years in the federal public service	60	29	6	2	1	90	4	4427

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	35	19	14	6	1	1	60	20	3385
2017	3 to 10 years in the federal public service	23	34	16	16	10	0	1	58	26	4859
2017	11 to 20 years in the federal public service	26	40	13	13	9	0	0	65	22	4554
2017	More than 20 years in the federal public service	27	38	13	13	9	0	0	66	22	2759
2014	Less than 3 years in the federal public service	23	35	18	12	10	1	2	60	22	1243
2014	3 to 10 years in the federal public service	15	35	17	18	14	0	0	51	32	5510
2014	11 to 20 years in the federal public service	16	37	15	17	14	0	0	54	31	4685
2014	More than 20 years in the federal public service	18	39	14	15	13	0	1	57	29	3606
2011	Less than 3 years in the federal public service	23	31	18	14	11	1	1	55	26	2118
2011	3 to 10 years in the federal public service	21	35	15	16	12	0	1	56	28	5842
2011	11 to 20 years in the federal public service	22	37	13	15	13	0	0	59	28	4374
2011	More than 20 years in the federal public service	23	37	13	14	13	0	0	60	27	4427

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	32	19	12	7	1	1	61	19	3388
2017	3 to 10 years in the federal public service	28	31	18	13	9	0	1	59	23	4866
2017	11 to 20 years in the federal public service	29	36	15	11	9	0	0	65	20	4552
2017	More than 20 years in the federal public service	30	35	15	12	8	0	0	65	20	2761
2014	Less than 3 years in the federal public service	29	33	18	10	8	1	2	63	18	1243
2014	3 to 10 years in the federal public service	21	33	19	15	11	0	0	54	26	5513
2014	11 to 20 years in the federal public service	23	34	17	14	11	0	0	58	25	4684
2014	More than 20 years in the federal public service	22	36	18	13	10	0	1	59	23	3606

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	39	11	6	2	0	0	80	9	3388
2017	3 to 10 years in the federal public service	29	39	14	11	6	0	0	69	17	4866
2017	11 to 20 years in the federal public service	28	41	14	11	6	0	0	69	17	4559
2017	More than 20 years in the federal public service	30	39	14	10	6	0	0	70	17	2759
2014	Less than 3 years in the federal public service	43	37	11	5	3	1	0	81	9	1242
2014	3 to 10 years in the federal public service	24	40	17	12	7	0	0	64	19	5509
2014	11 to 20 years in the federal public service	23	39	16	14	8	0	0	62	22	4685
2014	More than 20 years in the federal public service	24	39	16	11	8	0	0	64	20	3604
2011	Less than 3 years in the federal public service	39	40	11	7	3	1	1	80	9	2115
2011	3 to 10 years in the federal public service	30	42	14	9	4	0	0	73	14	5830
2011	11 to 20 years in the federal public service	29	41	14	11	5	0	0	70	16	4376
2011	More than 20 years in the federal public service	29	41	12	10	6	0	1	72	16	4427

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	36	11	6	3	81	8	3386
2017	3 to 10 years in the federal public service	35	42	12	7	4	77	11	4862
2017	11 to 20 years in the federal public service	36	42	12	6	4	77	11	4558
2017	More than 20 years in the federal public service	41	39	10	6	3	81	9	2754
2014	Less than 3 years in the federal public service	46	37	10	4	3	84	7	1240
2014	3 to 10 years in the federal public service	31	42	14	8	5	73	13	5510
2014	11 to 20 years in the federal public service	33	42	13	7	5	74	12	4681
2014	More than 20 years in the federal public service	37	41	11	6	4	79	10	3602
2011	Less than 3 years in the federal public service	39	38	11	7	5	77	12	2118
2011	3 to 10 years in the federal public service	33	42	12	8	5	75	13	5843
2011	11 to 20 years in the federal public service	35	42	11	7	4	78	12	4377
2011	More than 20 years in the federal public service	39	43	8	6	4	82	10	4431
2008	Less than 3 years in the federal public service	40	41	10	6	3	80	9	2051
2008	3 to 10 years in the federal public service	35	43	9	8	4	78	12	4656
2008	11 to 20 years in the federal public service	36	43	9	8	4	79	12	3573
2008	More than 20 years in the federal public service	40	42	9	6	3	82	10	4335

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	28	10	2	1	1	4	86	3	3397
2017	3 to 10 years in the federal public service	43	32	14	5	3	0	2	78	8	4883
2017	11 to 20 years in the federal public service	36	33	17	8	4	0	2	71	12	4582
2017	More than 20 years in the federal public service	36	33	15	8	5	0	3	71	13	2760
2014	Less than 3 years in the federal public service	62	26	7	2	1	1	2	90	3	1242
2014	3 to 10 years in the federal public service	45	32	14	5	3	0	2	79	7	5514
2014	11 to 20 years in the federal public service	37	32	18	7	5	0	2	70	11	4683
2014	More than 20 years in the federal public service	36	32	17	8	5	0	1	69	14	3609
2011	Less than 3 years in the federal public service	51	29	11	4	2	0	3	83	6	2118
2011	3 to 10 years in the federal public service	40	32	15	6	5	0	2	74	11	5841
2011	11 to 20 years in the federal public service	33	33	18	9	6	0	2	67	15	4376
2011	More than 20 years in the federal public service	30	32	20	9	7	0	1	63	17	4429
2008	Less than 3 years in the federal public service	43	35	13	5	2	0	1	79	7	2050
2008	3 to 10 years in the federal public service	30	35	20	8	5	0	1	66	14	4656
2008	11 to 20 years in the federal public service	26	33	22	11	7	0	1	59	18	3570
2008	More than 20 years in the federal public service	25	31	21	14	8	0	1	57	22	4335

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	12	27	24	20	3	9	51	18	3381
2017	3 to 10 years in the federal public service	11	22	34	19	10	1	3	30	35	4867
2017	11 to 20 years in the federal public service	13	27	37	15	5	1	3	21	41	4566
2017	More than 20 years in the federal public service	12	27	37	14	6	1	3	20	41	2750
2014	Less than 3 years in the federal public service	4	15	29	25	18	2	7	47	21	1239
2014	3 to 10 years in the federal public service	12	26	35	16	7	1	3	24	40	5505
2014	11 to 20 years in the federal public service	14	32	34	13	5	1	2	18	47	4675
2014	More than 20 years in the federal public service	14	33	35	11	4	0	2	16	48	3602
2011	Less than 3 years in the federal public service	9	20	33	20	12	2	4	34	31	2116
2011	3 to 10 years in the federal public service	15	29	33	14	6	1	2	21	46	5832
2011	11 to 20 years in the federal public service	18	34	32	10	4	1	2	14	53	4366
2011	More than 20 years in the federal public service	19	35	31	10	3	1	1	14	55	4425
2008	Less than 3 years in the federal public service	8	20	35	23	10	2	3	35	29	2045
2008	3 to 10 years in the federal public service	16	32	33	13	4	1	1	18	48	4648
2008	11 to 20 years in the federal public service	21	35	31	9	3	0	1	12	57	3568
2008	More than 20 years in the federal public service	20	36	30	9	3	0	1	12	57	4326

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	8	18	25	29	7	10	65	14	3374
2017	3 to 10 years in the federal public service	10	17	28	22	15	3	5	41	29	4842
2017	11 to 20 years in the federal public service	10	20	32	22	10	3	4	34	32	4555
2017	More than 20 years in the federal public service	10	20	32	20	11	3	4	33	32	2740
2014	Less than 3 years in the federal public service	6	12	22	22	24	7	7	54	20	1238
2014	3 to 10 years in the federal public service	14	22	30	19	10	3	3	31	38	5507
2014	11 to 20 years in the federal public service	15	26	31	17	7	2	2	25	43	4671
2014	More than 20 years in the federal public service	14	25	34	15	7	2	3	23	41	3594
2011	Less than 3 years in the federal public service	16	18	24	19	15	4	4	38	37	2115
2011	3 to 10 years in the federal public service	16	23	29	19	9	2	3	29	41	5836
2011	11 to 20 years in the federal public service	20	26	29	15	6	2	3	22	48	4363
2011	More than 20 years in the federal public service	20	28	30	13	5	2	2	19	50	4418
2008	Less than 3 years in the federal public service	6	18	24	26	18	4	4	48	26	2047
2008	3 to 10 years in the federal public service	17	26	28	18	7	2	2	26	45	4647
2008	11 to 20 years in the federal public service	21	29	28	14	5	1	1	20	52	3558
2008	More than 20 years in the federal public service	21	30	29	12	5	1	2	18	52	4322

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	13	23	19	20	6	11	48	24	3367
2017	3 to 10 years in the federal public service	14	20	28	18	11	3	7	32	37	4852
2017	11 to 20 years in the federal public service	19	25	29	13	7	2	5	22	47	4559
2017	More than 20 years in the federal public service	18	23	29	13	7	2	7	22	46	2747
2014	Less than 3 years in the federal public service	9	16	25	19	17	6	9	42	29	1236
2014	3 to 10 years in the federal public service	17	23	27	15	9	3	6	27	44	5504
2014	11 to 20 years in the federal public service	21	29	26	12	5	2	4	19	53	4673
2014	More than 20 years in the federal public service	22	27	27	11	5	2	5	18	52	3596
2011	Less than 3 years in the federal public service	13	19	25	18	13	4	9	35	36	2114
2011	3 to 10 years in the federal public service	20	25	27	14	7	2	5	23	49	5832
2011	11 to 20 years in the federal public service	24	27	25	13	5	2	4	19	54	4356
2011	More than 20 years in the federal public service	25	28	25	11	5	2	4	17	57	4418
2008	Less than 3 years in the federal public service	10	18	30	21	12	4	5	36	31	2040
2008	3 to 10 years in the federal public service	21	26	28	15	5	2	3	22	49	4645
2008	11 to 20 years in the federal public service	23	28	27	13	4	1	4	18	54	3560
2008	More than 20 years in the federal public service	25	28	26	12	4	1	3	17	55	4317

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	7	18	25	28	4	13	64	14	3365
2017	3 to 10 years in the federal public service	9	14	28	25	15	2	7	44	25	4839
2017	11 to 20 years in the federal public service	12	20	33	21	8	1	4	31	34	4543
2017	More than 20 years in the federal public service	12	22	34	18	7	1	5	27	36	2731
2014	Less than 3 years in the federal public service	4	7	18	27	29	4	11	66	12	1236
2014	3 to 10 years in the federal public service	8	15	31	26	13	1	6	42	25	5487
2014	11 to 20 years in the federal public service	12	22	34	20	7	1	4	28	36	4669
2014	More than 20 years in the federal public service	14	24	34	17	6	1	4	24	40	3588
2011	Less than 3 years in the federal public service	7	12	23	27	22	1	9	54	21	2108
2011	3 to 10 years in the federal public service	12	19	31	22	10	1	5	34	33	5819
2011	11 to 20 years in the federal public service	14	22	33	18	7	1	4	26	39	4355
2011	More than 20 years in the federal public service	18	25	32	15	5	1	3	21	45	4416
2008	Less than 3 years in the federal public service	6	12	25	30	20	2	6	54	19	2042
2008	3 to 10 years in the federal public service	12	20	33	23	8	1	3	32	33	4648
2008	11 to 20 years in the federal public service	15	24	35	18	6	1	3	24	40	3559
2008	More than 20 years in the federal public service	17	26	35	14	5	1	2	20	44	4313

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	7	18	23	29	5	14	65	13	3377
2017	3 to 10 years in the federal public service	12	18	27	19	15	2	6	37	33	4862
2017	11 to 20 years in the federal public service	16	25	30	15	8	1	4	24	44	4553
2017	More than 20 years in the federal public service	19	25	31	13	7	1	4	20	47	2745
2014	Less than 3 years in the federal public service	5	10	17	24	28	5	12	62	17	1239
2014	3 to 10 years in the federal public service	17	23	28	16	10	1	5	28	43	5506
2014	11 to 20 years in the federal public service	25	29	26	11	5	1	3	17	56	4677
2014	More than 20 years in the federal public service	27	29	27	10	5	1	3	15	57	3596
2011	Less than 3 years in the federal public service	12	14	23	21	19	3	8	45	30	2111
2011	3 to 10 years in the federal public service	20	24	26	16	9	1	4	26	46	5831
2011	11 to 20 years in the federal public service	26	27	26	12	5	1	3	17	56	4366
2011	More than 20 years in the federal public service	30	30	25	8	3	1	2	12	62	4432
2008	Less than 3 years in the federal public service	6	14	25	27	20	3	6	51	22	2046
2008	3 to 10 years in the federal public service	18	25	28	17	7	1	3	26	45	4639
2008	11 to 20 years in the federal public service	26	29	26	12	4	1	2	17	56	3557
2008	More than 20 years in the federal public service	29	31	25	9	3	0	2	13	62	4321

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	12	19	18	23	10	10	52	24	3379
2017	3 to 10 years in the federal public service	13	21	25	19	14	4	6	36	37	4857
2017	11 to 20 years in the federal public service	14	21	30	20	10	2	4	31	37	4557
2017	More than 20 years in the federal public service	14	21	30	18	9	3	6	29	39	2749
2014	Less than 3 years in the federal public service	9	13	17	18	22	11	9	51	27	1238
2014	3 to 10 years in the federal public service	12	18	25	22	13	4	6	39	33	5503
2014	11 to 20 years in the federal public service	12	19	28	24	10	3	5	37	33	4673
2014	More than 20 years in the federal public service	13	19	29	22	10	2	5	35	34	3588
2011	Less than 3 years in the federal public service	10	12	21	21	21	7	8	49	26	2103
2011	3 to 10 years in the federal public service	13	18	26	21	13	3	5	38	34	5830
2011	11 to 20 years in the federal public service	14	18	27	22	11	2	6	36	35	4358
2011	More than 20 years in the federal public service	13	20	27	22	9	2	6	34	37	4414
2008	Less than 3 years in the federal public service	13	18	23	20	17	5	5	41	34	2048
2008	3 to 10 years in the federal public service	15	22	27	20	9	2	3	32	39	4651
2008	11 to 20 years in the federal public service	16	23	27	20	8	2	3	30	41	3560
2008	More than 20 years in the federal public service	16	23	30	19	7	1	4	27	42	4316

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	8	16	30	16	17	5	8	38	27	3378
2017	3 to 10 years in the federal public service	16	23	31	14	8	3	4	24	42	4865
2017	11 to 20 years in the federal public service	19	26	32	12	5	2	3	18	48	4559
2017	More than 20 years in the federal public service	19	27	31	11	6	2	4	18	50	2748
2014	Less than 3 years in the federal public service	9	15	29	18	17	7	6	40	27	1239
2014	3 to 10 years in the federal public service	16	25	32	14	8	3	4	23	43	5503
2014	11 to 20 years in the federal public service	20	28	31	12	4	2	3	17	51	4678
2014	More than 20 years in the federal public service	21	29	32	10	4	2	3	14	52	3591

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	11	4	3	2	1	5	91	5	3396
2017	3 to 10 years in the federal public service	71	14	5	3	2	0	4	89	6	4875
2017	11 to 20 years in the federal public service	66	17	5	5	3	0	3	87	8	4575
2017	More than 20 years in the federal public service	69	15	5	3	3	0	5	88	6	2759
2014	Less than 3 years in the federal public service	75	12	3	3	3	0	5	92	6	1240
2014	3 to 10 years in the federal public service	70	16	4	4	3	0	3	89	6	5513
2014	11 to 20 years in the federal public service	68	15	6	4	3	0	4	87	7	4683
2014	More than 20 years in the federal public service	71	15	4	3	2	0	4	90	5	3605
2011	Less than 3 years in the federal public service	74	12	4	3	3	0	4	90	6	2119
2011	3 to 10 years in the federal public service	67	15	5	5	4	0	3	85	9	5836
2011	11 to 20 years in the federal public service	67	16	5	5	3	0	4	87	8	4376
2011	More than 20 years in the federal public service	69	16	4	3	2	0	4	89	6	4429
2008	Less than 3 years in the federal public service	69	11	6	4	3	1	5	86	8	2047
2008	3 to 10 years in the federal public service	65	14	5	6	4	1	6	84	11	4649
2008	11 to 20 years in the federal public service	67	12	5	4	4	1	7	86	9	3571
2008	More than 20 years in the federal public service	70	12	5	3	4	1	7	88	7	4330

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	27	12	6	3	8	8	75	11	3397
2017	3 to 10 years in the federal public service	25	29	16	11	8	6	5	61	22	4877
2017	11 to 20 years in the federal public service	23	31	16	11	9	6	4	60	22	4579
2017	More than 20 years in the federal public service	24	33	16	11	7	5	4	63	20	2756
2014	Less than 3 years in the federal public service	38	25	12	5	3	9	8	76	10	1240
2014	3 to 10 years in the federal public service	25	31	17	10	9	5	4	61	20	5515
2014	11 to 20 years in the federal public service	25	31	17	11	8	4	3	61	20	4683
2014	More than 20 years in the federal public service	27	33	16	10	7	4	3	65	18	3604

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	26	6	5	2	1	0	86	8	3398
2017	3 to 10 years in the federal public service	43	31	9	9	7	1	0	75	16	4880
2017	11 to 20 years in the federal public service	41	32	9	9	7	1	0	74	17	4572
2017	More than 20 years in the federal public service	44	31	8	8	6	1	0	77	15	2754
2014	Less than 3 years in the federal public service	62	23	6	4	3	1	1	87	7	1240
2014	3 to 10 years in the federal public service	41	31	10	10	7	1	0	73	17	5513
2014	11 to 20 years in the federal public service	41	31	10	10	7	1	0	72	18	4682
2014	More than 20 years in the federal public service	43	32	9	9	6	2	0	76	15	3603

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	34	9	9	3	2	1	78	12	3393
2017	3 to 10 years in the federal public service	25	36	14	15	8	2	0	63	23	4878
2017	11 to 20 years in the federal public service	25	37	14	15	8	2	1	63	23	4574
2017	More than 20 years in the federal public service	24	38	13	14	7	2	1	64	22	2750
2014	Less than 3 years in the federal public service	43	37	9	7	2	3	1	83	9	1242
2014	3 to 10 years in the federal public service	21	39	14	16	8	2	1	61	24	5514
2014	11 to 20 years in the federal public service	21	41	13	15	7	2	1	63	23	4683
2014	More than 20 years in the federal public service	21	39	15	14	7	3	1	62	23	3609
2011	Less than 3 years in the federal public service	28	36	12	13	7	2	1	67	20	2123
2011	3 to 10 years in the federal public service	23	37	14	15	9	2	1	62	24	5845
2011	11 to 20 years in the federal public service	20	36	14	17	10	2	1	58	28	4383
2011	More than 20 years in the federal public service	20	37	15	16	8	2	1	59	25	4435
2008	Less than 3 years in the federal public service	34	38	11	11	3	2	1	74	15	2048
2008	3 to 10 years in the federal public service	23	38	12	15	8	3	1	63	24	4655
2008	11 to 20 years in the federal public service	20	36	14	16	11	3	1	58	28	3571
2008	More than 20 years in the federal public service	20	38	14	15	10	2	2	60	26	4332

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	25	12	7	4	17	2	71	14	3397
2017	3 to 10 years in the federal public service	21	25	17	14	13	9	1	52	30	4877
2017	11 to 20 years in the federal public service	21	28	16	14	11	10	1	55	28	4576
2017	More than 20 years in the federal public service	20	27	16	13	10	12	1	54	28	2759
2014	Less than 3 years in the federal public service	36	26	10	8	3	15	2	74	13	1242
2014	3 to 10 years in the federal public service	18	27	17	15	13	9	1	50	31	5514
2014	11 to 20 years in the federal public service	20	27	18	13	11	10	2	53	27	4683
2014	More than 20 years in the federal public service	20	27	18	13	10	11	2	53	26	3606
2011	Less than 3 years in the federal public service	24	26	15	13	10	11	1	58	25	2119
2011	3 to 10 years in the federal public service	21	28	16	15	12	8	1	54	29	5843
2011	11 to 20 years in the federal public service	19	27	17	14	13	9	1	51	30	4380
2011	More than 20 years in the federal public service	20	27	18	14	12	8	2	51	29	4423
2008	Less than 3 years in the federal public service	31	29	12	10	6	11	1	68	18	2044
2008	3 to 10 years in the federal public service	23	28	15	14	11	8	1	56	27	4654
2008	11 to 20 years in the federal public service	19	27	16	16	14	7	1	50	33	3570
2008	More than 20 years in the federal public service	20	29	17	14	12	7	2	53	28	4325

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	20	15	10	6	28	3	54	24	3396
2017	3 to 10 years in the federal public service	11	20	18	17	15	18	2	38	39	4877
2017	11 to 20 years in the federal public service	9	23	18	19	13	16	2	39	40	4576
2017	More than 20 years in the federal public service	9	23	19	17	12	17	3	40	37	2761
2014	Less than 3 years in the federal public service	20	19	15	10	6	27	3	55	23	1242
2014	3 to 10 years in the federal public service	8	19	19	19	18	15	2	32	45	5515
2014	11 to 20 years in the federal public service	8	21	20	19	16	14	2	34	42	4681
2014	More than 20 years in the federal public service	9	24	20	16	14	14	2	39	36	3607

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	32	5	3	1	90	5	3394
2017	3 to 10 years in the federal public service	41	40	8	6	4	81	10	4870
2017	11 to 20 years in the federal public service	38	42	8	7	4	81	11	4574
2017	More than 20 years in the federal public service	41	40	8	7	3	82	10	2754
2014	Less than 3 years in the federal public service	59	29	5	5	1	89	5	1241
2014	3 to 10 years in the federal public service	37	43	9	7	3	80	10	5511
2014	11 to 20 years in the federal public service	37	43	9	7	3	80	10	4680
2014	More than 20 years in the federal public service	39	42	8	7	3	82	10	3607

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	33	9	7	3	1	1	81	10	3397
2017	3 to 10 years in the federal public service	36	37	12	9	5	1	0	74	14	4876
2017	11 to 20 years in the federal public service	34	38	12	9	5	1	0	73	15	4577
2017	More than 20 years in the federal public service	37	37	12	8	5	0	1	75	13	2761
2014	Less than 3 years in the federal public service	49	31	9	5	3	1	1	82	9	1240
2014	3 to 10 years in the federal public service	33	37	14	9	6	0	0	70	16	5512
2014	11 to 20 years in the federal public service	33	38	13	9	7	1	0	71	16	4686
2014	More than 20 years in the federal public service	33	39	13	8	6	1	0	73	14	3608
2011	Less than 3 years in the federal public service	37	35	12	9	5	1	1	73	14	2118
2011	3 to 10 years in the federal public service	30	38	13	11	7	0	0	68	18	5838
2011	11 to 20 years in the federal public service	29	37	14	11	8	1	0	67	19	4380
2011	More than 20 years in the federal public service	29	39	14	10	7	0	0	68	18	4431
2008	Less than 3 years in the federal public service	34	35	13	11	6	1	1	70	17	2046
2008	3 to 10 years in the federal public service	27	35	14	13	10	1	0	63	23	4659
2008	11 to 20 years in the federal public service	25	34	15	14	12	1	0	59	26	3568
2008	More than 20 years in the federal public service	24	35	15	14	11	1	1	60	25	4334

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	27	8	3	1	2	1	88	5	3399
2017	3 to 10 years in the federal public service	45	33	10	6	4	2	1	79	10	4877
2017	11 to 20 years in the federal public service	42	32	12	6	4	3	1	76	11	4576
2017	More than 20 years in the federal public service	42	34	11	6	4	2	1	78	10	2761
2014	Less than 3 years in the federal public service	59	25	8	3	1	3	1	87	4	1242
2014	3 to 10 years in the federal public service	40	33	13	7	4	2	1	75	11	5512
2014	11 to 20 years in the federal public service	40	33	13	7	5	2	0	74	12	4686
2014	More than 20 years in the federal public service	39	34	13	7	5	2	0	75	12	3608
2011	Less than 3 years in the federal public service	49	29	11	5	3	2	0	80	9	2120
2011	3 to 10 years in the federal public service	39	33	13	7	5	2	0	73	13	5838
2011	11 to 20 years in the federal public service	38	32	14	8	5	2	0	72	14	4379
2011	More than 20 years in the federal public service	36	35	14	8	4	2	1	73	12	4428
2008	Less than 3 years in the federal public service	45	30	10	6	4	3	1	78	11	2046
2008	3 to 10 years in the federal public service	36	32	14	8	7	3	0	71	15	4658
2008	11 to 20 years in the federal public service	32	34	13	10	8	3	0	68	18	3575
2008	More than 20 years in the federal public service	32	33	15	9	7	3	1	68	17	4332

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	29	8	4	2	1	1	87	6	3392
2017	3 to 10 years in the federal public service	43	35	10	7	3	1	0	79	10	4873
2017	11 to 20 years in the federal public service	40	35	11	8	5	1	0	76	14	4576
2017	More than 20 years in the federal public service	40	37	10	8	4	1	0	78	12	2757
2014	Less than 3 years in the federal public service	57	28	6	4	2	1	0	87	7	1241
2014	3 to 10 years in the federal public service	39	36	11	8	5	1	0	75	13	5511
2014	11 to 20 years in the federal public service	38	36	11	9	6	1	0	74	15	4685
2014	More than 20 years in the federal public service	37	37	12	8	5	1	0	75	13	3606
2011	Less than 3 years in the federal public service	46	32	9	8	4	0	0	79	12	2114
2011	3 to 10 years in the federal public service	37	36	11	10	5	1	0	73	16	5833
2011	11 to 20 years in the federal public service	35	37	11	10	6	1	0	73	16	4376
2011	More than 20 years in the federal public service	35	38	11	10	5	1	0	74	16	4430
2008	Less than 3 years in the federal public service	42	33	11	8	5	1	0	76	13	2046
2008	3 to 10 years in the federal public service	34	35	11	10	8	1	0	70	18	4658
2008	11 to 20 years in the federal public service	31	36	11	12	8	1	0	68	21	3568
2008	More than 20 years in the federal public service	31	37	11	11	9	1	0	69	20	4323

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	84	8	2	1	1	0	3	96	2	3398
2017	3 to 10 years in the federal public service	80	12	3	1	1	0	3	94	3	4875
2017	11 to 20 years in the federal public service	76	13	3	2	2	0	3	92	4	4569
2017	More than 20 years in the federal public service	77	12	3	2	2	0	4	93	3	2759
2014	Less than 3 years in the federal public service	83	9	2	1	2	0	3	95	3	1241
2014	3 to 10 years in the federal public service	77	13	3	2	2	0	3	93	4	5512
2014	11 to 20 years in the federal public service	76	13	3	2	2	0	3	93	4	4683
2014	More than 20 years in the federal public service	77	13	3	1	2	0	4	94	3	3604
2011	Less than 3 years in the federal public service	82	9	2	2	2	0	3	94	4	2117
2011	3 to 10 years in the federal public service	77	11	4	2	3	0	3	91	5	5839
2011	11 to 20 years in the federal public service	76	12	3	2	2	0	4	92	4	4376
2011	More than 20 years in the federal public service	77	12	3	2	2	0	4	93	4	4425
2008	Less than 3 years in the federal public service	78	7	3	2	3	1	5	91	5	2046
2008	3 to 10 years in the federal public service	77	8	3	2	3	1	5	91	6	4649
2008	11 to 20 years in the federal public service	78	7	3	2	3	1	6	91	5	3567
2008	More than 20 years in the federal public service	79	8	2	2	2	1	6	93	4	4332

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	17	7	4	4	7	15	82	10	3392
2017	3 to 10 years in the federal public service	45	21	7	6	7	3	10	76	15	4871
2017	11 to 20 years in the federal public service	46	25	7	5	8	3	6	77	15	4572
2017	More than 20 years in the federal public service	47	23	7	5	8	3	8	79	14	2759
2014	Less than 3 years in the federal public service	45	16	8	4	4	6	17	79	10	1241
2014	3 to 10 years in the federal public service	40	23	9	6	8	4	10	73	17	5513
2014	11 to 20 years in the federal public service	42	25	8	6	9	3	7	74	17	4681
2014	More than 20 years in the federal public service	41	24	9	5	9	3	9	74	16	3606
2011	Less than 3 years in the federal public service	40	25	11	7	8	3	7	72	16	2117
2011	3 to 10 years in the federal public service	41	26	9	8	10	2	4	72	19	5843
2011	11 to 20 years in the federal public service	44	27	8	6	10	2	4	75	17	4378
2011	More than 20 years in the federal public service	42	28	8	7	9	2	4	75	17	4429

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	24	6	4	2	1	1	88	6	3394
2017	3 to 10 years in the federal public service	53	27	8	6	5	1	0	81	11	4874
2017	11 to 20 years in the federal public service	51	29	8	6	5	1	0	80	12	4572
2017	More than 20 years in the federal public service	52	29	8	6	4	1	0	82	10	2760

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	23	7	2	2	2	88	5	3396
2017	3 to 10 years in the federal public service	53	26	11	4	4	2	81	9	4871
2017	11 to 20 years in the federal public service	51	26	11	5	5	2	79	10	4575
2017	More than 20 years in the federal public service	52	28	11	4	4	2	81	8	2761

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	26	7	4	2	0	86	6	3391
2017	3 to 10 years in the federal public service	50	28	10	7	5	1	78	11	4866
2017	11 to 20 years in the federal public service	48	29	11	6	6	1	77	12	4570
2017	More than 20 years in the federal public service	50	29	10	7	4	0	79	11	2755
2014	Less than 3 years in the federal public service	60	25	7	4	2	1	86	6	1240
2014	3 to 10 years in the federal public service	42	33	12	7	5	0	76	12	5510
2014	11 to 20 years in the federal public service	43	31	11	8	6	0	75	14	4681
2014	More than 20 years in the federal public service	45	30	12	6	6	0	75	12	3603

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	47	19	2	5	2	0	74	7	43
2017	3 to 10 years in the federal public service	30	39	11	10	5	3	3	73	15	563
2017	11 to 20 years in the federal public service	23	40	12	12	5	2	5	68	19	1124
2017	More than 20 years in the federal public service	27	45	11	10	4	1	3	74	14	682
2014	Less than 3 years in the federal public service	25	26	14	15	6	6	6	59	25	15
2014	3 to 10 years in the federal public service	24	38	14	11	6	2	4	66	19	571
2014	11 to 20 years in the federal public service	23	39	14	11	6	3	4	66	19	1085
2014	More than 20 years in the federal public service	32	38	12	8	4	2	3	75	13	838

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	27	8	3	1	12	1	85	5	3400
2017	3 to 10 years in the federal public service	30	31	15	8	6	10	0	68	15	4885
2017	11 to 20 years in the federal public service	23	32	18	10	7	9	0	61	19	4578
2017	More than 20 years in the federal public service	24	32	17	10	7	10	0	63	18	2758
2014	Less than 3 years in the federal public service	49	24	9	3	1	13	1	85	4	1240
2014	3 to 10 years in the federal public service	23	33	17	9	6	11	0	63	18	5514
2014	11 to 20 years in the federal public service	20	32	19	10	8	11	0	58	21	4683
2014	More than 20 years in the federal public service	20	33	20	10	7	10	0	59	19	3604
2011	Less than 3 years in the federal public service	34	29	16	6	4	10	1	71	12	2116
2011	3 to 10 years in the federal public service	21	31	20	10	8	10	0	58	20	5843
2011	11 to 20 years in the federal public service	18	29	21	12	10	10	0	52	24	4372
2011	More than 20 years in the federal public service	18	28	21	11	10	11	1	52	24	4432

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	30	12	4	2	6	1	80	7	3399
2017	3 to 10 years in the federal public service	26	33	18	11	8	4	0	61	20	4879
2017	11 to 20 years in the federal public service	20	33	20	13	10	3	0	55	24	4579
2017	More than 20 years in the federal public service	21	33	20	13	9	3	0	56	23	2758
2014	Less than 3 years in the federal public service	44	29	13	4	2	7	1	79	7	1240
2014	3 to 10 years in the federal public service	20	32	21	14	9	4	0	54	25	5514
2014	11 to 20 years in the federal public service	15	31	22	15	12	4	0	49	28	4683
2014	More than 20 years in the federal public service	16	32	23	15	10	4	0	49	26	3607
2011	Less than 3 years in the federal public service	30	30	17	9	8	4	1	63	18	2111
2011	3 to 10 years in the federal public service	17	30	23	15	12	3	0	49	28	5841
2011	11 to 20 years in the federal public service	13	28	23	17	17	3	0	42	34	4371
2011	More than 20 years in the federal public service	13	29	22	17	16	3	0	43	34	4418
2008	Less than 3 years in the federal public service	33	34	16	7	4	4	1	71	12	2044
2008	3 to 10 years in the federal public service	18	32	20	15	12	3	0	52	28	4660
2008	11 to 20 years in the federal public service	13	30	20	17	16	3	0	45	34	3569
2008	More than 20 years in the federal public service	14	30	20	17	16	3	0	46	34	4325

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	28	15	6	3	13	1	72	10	3390
2017	3 to 10 years in the federal public service	19	30	20	14	9	8	0	53	26	4869
2017	11 to 20 years in the federal public service	14	30	21	17	10	8	0	48	29	4573
2017	More than 20 years in the federal public service	14	31	21	16	10	7	0	49	28	2762
2014	Less than 3 years in the federal public service	33	28	15	8	3	12	1	70	13	1240
2014	3 to 10 years in the federal public service	14	27	23	17	11	8	0	45	31	5510
2014	11 to 20 years in the federal public service	10	27	24	19	13	7	0	40	35	4683
2014	More than 20 years in the federal public service	10	27	25	19	12	7	0	40	33	3605
2011	Less than 3 years in the federal public service	17	31	19	15	10	8	0	53	26	2115
2011	3 to 10 years in the federal public service	9	29	22	21	13	6	0	41	36	5830
2011	11 to 20 years in the federal public service	7	26	22	22	16	7	0	35	41	4374
2011	More than 20 years in the federal public service	7	26	24	22	15	6	0	35	40	4425
2008	Less than 3 years in the federal public service	17	34	20	14	5	9	0	56	21	2043
2008	3 to 10 years in the federal public service	9	28	21	21	14	6	0	39	38	4658
2008	11 to 20 years in the federal public service	6	25	22	24	17	6	0	33	43	3571
2008	More than 20 years in the federal public service	6	27	21	24	17	4	0	35	43	4332

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	26	13	8	4	10	72	14	3398
2017	3 to 10 years in the federal public service	21	27	17	15	13	7	52	30	4881
2017	11 to 20 years in the federal public service	16	27	19	15	15	7	47	32	4579
2017	More than 20 years in the federal public service	18	29	20	13	13	7	51	28	2758
2014	Less than 3 years in the federal public service	37	26	14	8	4	11	71	14	1240
2014	3 to 10 years in the federal public service	15	25	20	16	16	8	44	35	5511
2014	11 to 20 years in the federal public service	12	24	21	17	17	9	40	37	4682
2014	More than 20 years in the federal public service	14	26	20	16	15	8	44	34	3605
2011	Less than 3 years in the federal public service	20	27	18	12	11	11	53	27	2117
2011	3 to 10 years in the federal public service	11	25	21	17	16	9	40	37	5837
2011	11 to 20 years in the federal public service	9	25	18	18	20	8	38	42	4370
2011	More than 20 years in the federal public service	10	26	21	17	18	8	39	38	4424
2008	Less than 3 years in the federal public service	21	33	18	11	7	11	60	20	2044
2008	3 to 10 years in the federal public service	11	26	19	18	17	9	41	39	4657
2008	11 to 20 years in the federal public service	8	24	18	20	20	9	36	44	3573
2008	More than 20 years in the federal public service	9	28	18	18	19	7	40	40	4336

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	33	14	7	3	8	74	12	3388
2017	3 to 10 years in the federal public service	19	34	17	15	11	4	55	27	4874
2017	11 to 20 years in the federal public service	15	33	19	17	12	4	50	31	4573
2017	More than 20 years in the federal public service	16	35	18	16	11	4	53	28	2757
2014	Less than 3 years in the federal public service	35	32	14	8	4	6	72	13	1239
2014	3 to 10 years in the federal public service	14	31	19	19	13	3	46	34	5510
2014	11 to 20 years in the federal public service	11	30	19	21	15	4	42	38	4681
2014	More than 20 years in the federal public service	12	33	19	19	13	4	47	33	3604
2011	Less than 3 years in the federal public service	21	35	16	16	8	3	58	25	2118
2011	3 to 10 years in the federal public service	11	33	18	20	14	3	46	35	5831
2011	11 to 20 years in the federal public service	9	30	19	22	17	3	40	40	4371
2011	More than 20 years in the federal public service	9	34	19	20	15	3	44	36	4425
2008	Less than 3 years in the federal public service	22	39	15	15	6	3	64	21	2051
2008	3 to 10 years in the federal public service	12	34	17	22	13	2	47	36	4657
2008	11 to 20 years in the federal public service	9	33	16	23	16	3	44	40	3569
2008	More than 20 years in the federal public service	10	35	16	22	15	2	46	38	4330

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	41	11	4	1	2	82	6	3395
2017	3 to 10 years in the federal public service	26	43	17	8	4	1	71	13	4872
2017	11 to 20 years in the federal public service	22	45	19	9	4	1	68	13	4577
2017	More than 20 years in the federal public service	24	45	17	9	4	1	70	13	2756
2014	Less than 3 years in the federal public service	40	40	12	4	2	2	82	6	1241
2014	3 to 10 years in the federal public service	22	44	19	9	5	1	67	14	5513
2014	11 to 20 years in the federal public service	20	42	20	10	5	2	64	16	4685
2014	More than 20 years in the federal public service	22	45	19	8	5	2	68	13	3606
2011	Less than 3 years in the federal public service	28	44	14	8	4	2	73	12	2118
2011	3 to 10 years in the federal public service	22	44	17	11	6	1	66	17	5836
2011	11 to 20 years in the federal public service	19	42	19	11	7	2	62	18	4371
2011	More than 20 years in the federal public service	21	43	17	10	7	1	65	18	4428

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	38	7	2	1	3	0	90	3	3386
2017	3 to 10 years in the federal public service	36	44	11	5	2	3	0	82	7	4874
2017	11 to 20 years in the federal public service	36	45	10	4	2	3	0	84	6	4570
2017	More than 20 years in the federal public service	39	42	10	4	2	3	0	83	6	2756
2014	Less than 3 years in the federal public service	52	36	6	2	1	3	0	91	3	1241
2014	3 to 10 years in the federal public service	36	44	10	5	2	3	0	83	7	5509
2014	11 to 20 years in the federal public service	36	44	10	4	2	4	0	83	6	4683
2014	More than 20 years in the federal public service	40	43	8	4	2	3	0	86	6	3607
2011	Less than 3 years in the federal public service	36	39	12	5	3	4	0	79	9	2117
2011	3 to 10 years in the federal public service	32	42	14	6	3	4	0	77	9	5833
2011	11 to 20 years in the federal public service	34	40	13	6	3	4	1	78	9	4366
2011	More than 20 years in the federal public service	35	42	11	5	3	3	0	80	8	4423

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	33	9	6	3	4	1	80	10	3389
2017	3 to 10 years in the federal public service	36	38	11	8	4	2	1	76	12	4875
2017	11 to 20 years in the federal public service	33	40	12	8	4	3	1	75	12	4572
2017	More than 20 years in the federal public service	38	39	11	6	3	2	1	80	9	2752
2014	Less than 3 years in the federal public service	49	29	8	6	2	4	2	83	9	1242
2014	3 to 10 years in the federal public service	35	41	10	7	4	3	1	79	11	5512
2014	11 to 20 years in the federal public service	34	40	11	8	3	3	1	77	11	4685
2014	More than 20 years in the federal public service	37	42	9	6	3	2	1	81	9	3605
2011	Less than 3 years in the federal public service	37	34	11	8	5	5	1	76	13	2110
2011	3 to 10 years in the federal public service	31	36	12	10	5	4	1	71	16	5822
2011	11 to 20 years in the federal public service	29	37	13	10	6	5	1	69	17	4367
2011	More than 20 years in the federal public service	33	37	12	7	5	4	1	74	13	4414
2008	Less than 3 years in the federal public service	35	35	10	10	5	4	1	74	15	2047
2008	3 to 10 years in the federal public service	25	35	13	12	8	5	1	64	22	4652
2008	11 to 20 years in the federal public service	24	37	13	11	8	5	1	65	21	3566
2008	More than 20 years in the federal public service	27	37	13	10	7	4	1	69	18	4330

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	32	18	9	4	8	2	66	14	3395
2017	3 to 10 years in the federal public service	23	36	18	11	6	5	1	63	18	4873
2017	11 to 20 years in the federal public service	23	36	18	12	6	5	1	62	19	4570
2017	More than 20 years in the federal public service	26	38	18	9	4	3	1	67	14	2756
2014	Less than 3 years in the federal public service	30	28	16	9	3	11	3	67	15	1241
2014	3 to 10 years in the federal public service	24	38	18	10	5	5	1	66	16	5513
2014	11 to 20 years in the federal public service	25	37	18	11	5	4	1	64	17	4683
2014	More than 20 years in the federal public service	28	38	17	9	4	4	1	68	13	3605
2011	Less than 3 years in the federal public service	19	34	19	12	6	8	2	59	20	2115
2011	3 to 10 years in the federal public service	17	33	22	14	8	6	1	54	23	5839
2011	11 to 20 years in the federal public service	15	35	22	12	9	5	1	54	23	4373
2011	More than 20 years in the federal public service	18	35	20	11	8	5	2	58	21	4427

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	24	15	9	5	16	4	63	18	3390
2017	3 to 10 years in the federal public service	18	23	18	14	14	10	2	47	32	4868
2017	11 to 20 years in the federal public service	15	22	17	16	16	10	3	43	38	4567
2017	More than 20 years in the federal public service	18	26	18	15	12	8	4	49	31	2757
2014	Less than 3 years in the federal public service	28	22	13	9	6	17	5	64	19	1242
2014	3 to 10 years in the federal public service	15	23	18	16	16	10	2	43	36	5514
2014	11 to 20 years in the federal public service	13	22	18	18	17	10	2	40	40	4684
2014	More than 20 years in the federal public service	17	26	19	14	12	9	2	49	30	3605
2011	Less than 3 years in the federal public service	19	22	18	12	10	16	4	51	27	2119
2011	3 to 10 years in the federal public service	11	22	19	17	15	14	3	39	38	5844
2011	11 to 20 years in the federal public service	11	21	19	18	16	12	3	38	40	4374
2011	More than 20 years in the federal public service	14	26	20	16	14	9	3	45	33	4434

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	14	5	2	1	3	8	91	4	3395
2017	3 to 10 years in the federal public service	62	18	7	4	2	2	6	87	6	4880
2017	11 to 20 years in the federal public service	56	23	8	5	3	1	4	84	8	4575
2017	More than 20 years in the federal public service	61	19	8	3	2	1	6	87	5	2762
2014	Less than 3 years in the federal public service	65	13	5	2	2	3	10	90	5	1243
2014	3 to 10 years in the federal public service	60	20	8	4	2	2	5	85	6	5511
2014	11 to 20 years in the federal public service	56	22	8	5	3	1	4	83	8	4684
2014	More than 20 years in the federal public service	60	20	7	3	2	1	5	86	6	3605

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	12	3	1	1	3	3	94	3	3397
2017	3 to 10 years in the federal public service	71	16	5	2	2	2	2	91	4	4877
2017	11 to 20 years in the federal public service	65	21	5	2	2	2	2	91	4	4574
2017	More than 20 years in the federal public service	68	19	5	2	1	2	3	92	3	2758
2014	Less than 3 years in the federal public service	78	11	3	2	1	3	3	94	3	1243
2014	3 to 10 years in the federal public service	68	19	4	2	1	2	2	91	4	5508
2014	11 to 20 years in the federal public service	66	21	6	2	1	2	3	91	3	4686
2014	More than 20 years in the federal public service	66	21	5	2	1	2	2	92	3	3606
2011	Less than 3 years in the federal public service	73	13	4	2	2	3	3	92	4	2115
2011	3 to 10 years in the federal public service	67	19	6	3	2	2	2	89	5	5837
2011	11 to 20 years in the federal public service	64	20	6	3	1	2	3	89	4	4376
2011	More than 20 years in the federal public service	66	21	5	2	1	2	2	91	3	4430
2008	Less than 3 years in the federal public service	72	15	4	2	2	2	2	92	4	2046
2008	3 to 10 years in the federal public service	65	18	7	3	2	2	3	87	5	4653
2008	11 to 20 years in the federal public service	66	18	7	2	2	3	3	88	4	3570
2008	More than 20 years in the federal public service	68	18	6	2	1	2	3	90	3	4331

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	33	13	9	4	6	1	72	14	3395
2017	3 to 10 years in the federal public service	22	33	16	14	12	2	0	57	26	4871
2017	11 to 20 years in the federal public service	19	35	18	15	11	3	0	55	27	4570
2017	More than 20 years in the federal public service	22	36	17	12	9	4	1	60	22	2763
2014	Less than 3 years in the federal public service	32	31	13	9	6	8	2	70	16	1242
2014	3 to 10 years in the federal public service	16	31	18	18	15	3	0	48	34	5513
2014	11 to 20 years in the federal public service	16	32	19	17	14	3	0	49	32	4686
2014	More than 20 years in the federal public service	17	36	19	14	10	5	1	56	25	3607
2011	Less than 3 years in the federal public service	22	30	17	15	12	3	1	54	28	2115
2011	3 to 10 years in the federal public service	16	32	17	18	15	2	0	49	34	5842
2011	11 to 20 years in the federal public service	14	31	18	19	15	2	0	47	35	4375
2011	More than 20 years in the federal public service	16	34	21	15	13	2	1	51	28	4429
2008	Less than 3 years in the federal public service	23	34	18	13	8	3	0	59	22	2048
2008	3 to 10 years in the federal public service	14	34	18	18	14	1	0	49	33	4657
2008	11 to 20 years in the federal public service	11	32	19	20	16	1	0	44	36	3571
2008	More than 20 years in the federal public service	13	34	21	17	14	1	0	47	32	4333

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	30	13	10	7	6	2	66	19	3394
2017	3 to 10 years in the federal public service	21	28	14	16	17	2	1	51	35	4875
2017	11 to 20 years in the federal public service	17	27	15	17	20	2	1	46	38	4570
2017	More than 20 years in the federal public service	16	27	16	16	19	2	5	45	37	2760
2014	Less than 3 years in the federal public service	27	23	15	10	11	7	6	58	25	1243
2014	3 to 10 years in the federal public service	13	23	14	20	26	2	1	38	47	5513
2014	11 to 20 years in the federal public service	12	23	16	20	25	2	2	37	47	4682
2014	More than 20 years in the federal public service	13	23	18	18	21	3	5	38	42	3607
2011	Less than 3 years in the federal public service	16	25	14	19	20	3	3	43	41	2118
2011	3 to 10 years in the federal public service	13	27	15	20	24	2	1	40	45	5835
2011	11 to 20 years in the federal public service	11	25	16	19	26	2	1	38	46	4379
2011	More than 20 years in the federal public service	11	24	18	18	23	2	4	37	43	4426
2008	Less than 3 years in the federal public service	28	36	13	13	7	2	1	66	21	2048
2008	3 to 10 years in the federal public service	18	35	14	16	15	1	0	54	32	4654
2008	11 to 20 years in the federal public service	13	31	15	20	19	1	1	44	40	3568
2008	More than 20 years in the federal public service	11	30	17	19	19	1	3	43	40	4328

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	32	19	9	4	10	1	63	15	3389
2017	3 to 10 years in the federal public service	18	32	22	14	9	4	1	54	23	4873
2017	11 to 20 years in the federal public service	16	35	22	13	8	5	0	54	23	4575
2017	More than 20 years in the federal public service	18	37	20	12	8	5	1	58	21	2757

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	30	9	2	1	4	1	87	3	3393
2017	3 to 10 years in the federal public service	38	36	14	4	3	4	1	78	7	4869
2017	11 to 20 years in the federal public service	35	38	15	4	3	4	1	76	8	4569
2017	More than 20 years in the federal public service	39	37	13	3	2	4	1	80	6	2755
2014	Less than 3 years in the federal public service	57	25	8	2	1	5	1	88	3	1241
2014	3 to 10 years in the federal public service	39	34	14	4	3	5	0	77	8	5511
2014	11 to 20 years in the federal public service	36	36	14	4	3	6	1	77	7	4679
2014	More than 20 years in the federal public service	36	39	14	3	3	5	1	79	6	3600

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	32	6	3	1	2	90	4	3394
2017	3 to 10 years in the federal public service	39	40	11	5	3	2	80	8	4874
2017	11 to 20 years in the federal public service	35	42	11	6	3	2	79	9	4565
2017	More than 20 years in the federal public service	36	43	12	5	2	2	81	7	2755
2014	Less than 3 years in the federal public service	60	27	6	3	2	3	89	5	1240
2014	3 to 10 years in the federal public service	38	37	13	6	3	3	77	10	5515
2014	11 to 20 years in the federal public service	33	39	14	6	4	3	75	10	4682
2014	More than 20 years in the federal public service	35	40	14	5	3	4	78	8	3604
2011	Less than 3 years in the federal public service	44	34	11	4	4	3	81	8	2115
2011	3 to 10 years in the federal public service	31	39	15	7	5	3	72	12	5836
2011	11 to 20 years in the federal public service	25	39	17	8	6	4	67	15	4370
2011	More than 20 years in the federal public service	24	38	19	7	7	5	66	14	4425

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	28	4	1	1	0	94	2	3398
2017	3 to 10 years in the federal public service	44	38	9	5	3	0	83	8	4880
2017	11 to 20 years in the federal public service	38	42	10	6	4	0	81	9	4579
2017	More than 20 years in the federal public service	41	40	9	6	4	0	81	10	2765
2014	Less than 3 years in the federal public service	71	22	4	1	1	0	94	2	1241
2014	3 to 10 years in the federal public service	42	39	10	5	3	0	82	8	5512
2014	11 to 20 years in the federal public service	36	40	12	7	4	0	77	11	4682
2014	More than 20 years in the federal public service	36	41	11	7	4	1	78	10	3599
2011	Less than 3 years in the federal public service	50	32	10	5	3	1	82	8	2113
2011	3 to 10 years in the federal public service	35	40	13	7	4	1	76	11	5828
2011	11 to 20 years in the federal public service	29	41	15	8	7	1	70	15	4365
2011	More than 20 years in the federal public service	28	41	15	8	7	1	70	15	4412
2008	Less than 3 years in the federal public service	48	38	7	4	2	0	87	6	2050
2008	3 to 10 years in the federal public service	29	43	14	8	5	1	72	14	4656
2008	11 to 20 years in the federal public service	23	42	16	10	8	1	66	18	3566
2008	More than 20 years in the federal public service	25	41	15	10	8	1	66	18	4325

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	30	10	4	2	1	84	6	3390
2017	3 to 10 years in the federal public service	33	34	17	9	6	1	68	15	4878
2017	11 to 20 years in the federal public service	27	35	19	11	8	1	63	18	4569
2017	More than 20 years in the federal public service	28	35	17	10	8	1	64	18	2757
2014	Less than 3 years in the federal public service	49	34	10	5	2	1	83	7	1242
2014	3 to 10 years in the federal public service	22	37	19	13	8	1	59	22	5514
2014	11 to 20 years in the federal public service	18	34	21	15	10	1	53	26	4684
2014	More than 20 years in the federal public service	20	36	20	13	11	1	56	24	3607
2011	Less than 3 years in the federal public service	34	34	16	9	6	1	69	15	2116
2011	3 to 10 years in the federal public service	23	35	21	12	9	1	58	21	5837
2011	11 to 20 years in the federal public service	18	34	21	14	11	1	53	25	4375
2011	More than 20 years in the federal public service	19	35	21	13	11	1	54	24	4422

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	33	10	4	2	0	84	6	3392
2017	3 to 10 years in the federal public service	31	37	17	9	6	0	68	15	4877
2017	11 to 20 years in the federal public service	26	38	18	11	7	0	65	17	4576
2017	More than 20 years in the federal public service	28	39	16	10	7	0	67	17	2757
2014	Less than 3 years in the federal public service	46	37	10	5	2	0	83	7	1243
2014	3 to 10 years in the federal public service	21	37	19	14	7	0	59	22	5514
2014	11 to 20 years in the federal public service	18	37	21	15	9	1	56	24	4682
2014	More than 20 years in the federal public service	20	39	19	13	9	0	59	21	3603
2011	Less than 3 years in the federal public service	32	37	16	10	6	0	69	16	2114
2011	3 to 10 years in the federal public service	21	37	19	14	8	1	59	22	5826
2011	11 to 20 years in the federal public service	18	36	20	14	10	1	55	25	4368
2011	More than 20 years in the federal public service	19	38	20	13	10	1	57	23	4412
2008	Less than 3 years in the federal public service	36	41	12	7	3	0	78	10	2047
2008	3 to 10 years in the federal public service	21	40	18	14	7	0	61	21	4652
2008	11 to 20 years in the federal public service	19	39	18	15	8	0	59	23	3567
2008	More than 20 years in the federal public service	21	39	17	14	9	0	60	23	4324

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	22	20	11	7	7	1	59	20	3398
2017	3 to 10 years in the federal public service	25	23	21	15	12	5	0	50	28	4880
2017	11 to 20 years in the federal public service	24	27	19	14	11	5	0	54	26	4571
2017	More than 20 years in the federal public service	30	27	18	11	9	5	1	60	21	2758
2014	Less than 3 years in the federal public service	27	23	22	12	8	7	2	55	21	1242
2014	3 to 10 years in the federal public service	18	23	20	18	15	5	0	44	35	5510
2014	11 to 20 years in the federal public service	19	24	21	17	13	5	0	46	32	4681
2014	More than 20 years in the federal public service	25	28	19	13	10	5	1	56	25	3605
2011	Less than 3 years in the federal public service	27	21	19	14	13	5	1	51	29	2113
2011	3 to 10 years in the federal public service	20	23	19	17	15	6	0	46	34	5833
2011	11 to 20 years in the federal public service	22	26	19	15	12	6	0	51	28	4374
2011	More than 20 years in the federal public service	26	28	18	12	10	5	1	58	23	4420
2008	Less than 3 years in the federal public service	23	27	19	15	10	6	0	54	27	2047
2008	3 to 10 years in the federal public service	20	26	19	18	12	5	0	49	32	4657
2008	11 to 20 years in the federal public service	20	27	18	18	11	5	1	51	31	3568
2008	More than 20 years in the federal public service	26	30	16	13	10	5	1	59	24	4326

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	27	35	38	3399
2017	3 to 10 years in the federal public service	30	34	36	4879
2017	11 to 20 years in the federal public service	27	38	35	4575
2017	More than 20 years in the federal public service	30	39	31	2764
2014	Less than 3 years in the federal public service	31	30	39	1243
2014	3 to 10 years in the federal public service	33	29	38	5511
2014	11 to 20 years in the federal public service	26	37	37	4684
2014	More than 20 years in the federal public service	28	42	30	3609
2011	Less than 3 years in the federal public service	37	30	33	2120
2011	3 to 10 years in the federal public service	35	30	35	5848
2011	11 to 20 years in the federal public service	23	42	35	4375
2011	More than 20 years in the federal public service	27	44	29	4428

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	1	36	29	6	21	7	926
2017	3 to 10 years in the federal public service	2	42	40	7	4	6	1447
2017	11 to 20 years in the federal public service	11	36	40	6	1	7	1252
2017	More than 20 years in the federal public service	60	15	13	3	4	4	843
2014	Less than 3 years in the federal public service	1	27	36	14	9999	22	388
2014	3 to 10 years in the federal public service	1	36	45	9	9999	8	1832
2014	11 to 20 years in the federal public service	9	33	40	9	9999	9	1223
2014	More than 20 years in the federal public service	57	18	15	4	9999	6	1005
2011	Less than 3 years in the federal public service	0	25	40	11	9999	23	788
2011	3 to 10 years in the federal public service	1	38	43	9	9999	9	2073
2011	11 to 20 years in the federal public service	11	37	37	7	9999	8	1007
2011	More than 20 years in the federal public service	66	14	13	3	9999	4	1201

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	9	91	3396
2017	3 to 10 years in the federal public service	18	82	4875
2017	11 to 20 years in the federal public service	20	80	4573
2017	More than 20 years in the federal public service	18	82	2758
2014	Less than 3 years in the federal public service	8	92	1239
2014	3 to 10 years in the federal public service	17	83	5503
2014	11 to 20 years in the federal public service	19	81	4679
2014	More than 20 years in the federal public service	16	84	3603

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	64	304
2017	3 to 10 years in the federal public service	54	871
2017	11 to 20 years in the federal public service	47	909
2017	More than 20 years in the federal public service	46	487
2014	Less than 3 years in the federal public service	64	97
2014	3 to 10 years in the federal public service	54	928
2014	11 to 20 years in the federal public service	46	895
2014	More than 20 years in the federal public service	48	578

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	43	304
2017	3 to 10 years in the federal public service	59	871
2017	11 to 20 years in the federal public service	66	909
2017	More than 20 years in the federal public service	65	487
2014	Less than 3 years in the federal public service	47	97
2014	3 to 10 years in the federal public service	60	928
2014	11 to 20 years in the federal public service	63	895
2014	More than 20 years in the federal public service	62	578

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	4	871
2017	11 to 20 years in the federal public service	8	909
2017	More than 20 years in the federal public service	8	487
2014	3 to 10 years in the federal public service	4	928
2014	11 to 20 years in the federal public service	7	895
2014	More than 20 years in the federal public service	7	578

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	304
2017	More than 20 years in the federal public service	0	487
2014	3 to 10 years in the federal public service	1	928
2014	11 to 20 years in the federal public service	0	895

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	4	304
2017	3 to 10 years in the federal public service	4	871
2017	11 to 20 years in the federal public service	3	909
2017	More than 20 years in the federal public service	3	487
2014	3 to 10 years in the federal public service	3	928
2014	11 to 20 years in the federal public service	2	895
2014	More than 20 years in the federal public service	4	578

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	19	304
2017	3 to 10 years in the federal public service	18	871
2017	11 to 20 years in the federal public service	13	909
2017	More than 20 years in the federal public service	11	487
2014	Less than 3 years in the federal public service	19	97
2014	3 to 10 years in the federal public service	16	928
2014	11 to 20 years in the federal public service	11	895
2014	More than 20 years in the federal public service	12	578

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	3	304
2017	3 to 10 years in the federal public service	3	871
2017	11 to 20 years in the federal public service	3	909
2017	More than 20 years in the federal public service	5	487
2014	3 to 10 years in the federal public service	4	928
2014	11 to 20 years in the federal public service	4	895
2014	More than 20 years in the federal public service	3	578

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	34	304
2017	3 to 10 years in the federal public service	43	871
2017	11 to 20 years in the federal public service	43	909
2017	More than 20 years in the federal public service	44	487
2014	Less than 3 years in the federal public service	30	98
2014	3 to 10 years in the federal public service	43	928
2014	11 to 20 years in the federal public service	39	897
2014	More than 20 years in the federal public service	40	577

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	28	304
2017	3 to 10 years in the federal public service	39	871
2017	11 to 20 years in the federal public service	44	909
2017	More than 20 years in the federal public service	41	487
2014	Less than 3 years in the federal public service	23	98
2014	3 to 10 years in the federal public service	38	928
2014	11 to 20 years in the federal public service	42	897
2014	More than 20 years in the federal public service	41	577

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	33	304
2017	3 to 10 years in the federal public service	41	871
2017	11 to 20 years in the federal public service	47	909
2017	More than 20 years in the federal public service	46	487
2014	Less than 3 years in the federal public service	36	98
2014	3 to 10 years in the federal public service	39	928
2014	11 to 20 years in the federal public service	43	897
2014	More than 20 years in the federal public service	40	577

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	40	304
2017	3 to 10 years in the federal public service	40	871
2017	11 to 20 years in the federal public service	40	909
2017	More than 20 years in the federal public service	43	487
2014	Less than 3 years in the federal public service	31	98
2014	3 to 10 years in the federal public service	42	928
2014	11 to 20 years in the federal public service	39	897
2014	More than 20 years in the federal public service	41	577

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	304
2017	3 to 10 years in the federal public service	23	871
2017	11 to 20 years in the federal public service	28	909
2017	More than 20 years in the federal public service	26	487
2014	Less than 3 years in the federal public service	16	98
2014	3 to 10 years in the federal public service	23	928
2014	11 to 20 years in the federal public service	27	897
2014	More than 20 years in the federal public service	23	577

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	64	304
2017	3 to 10 years in the federal public service	58	871
2017	11 to 20 years in the federal public service	56	909
2017	More than 20 years in the federal public service	55	487
2014	Less than 3 years in the federal public service	60	98
2014	3 to 10 years in the federal public service	59	928
2014	11 to 20 years in the federal public service	55	897
2014	More than 20 years in the federal public service	47	577

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	304
2017	3 to 10 years in the federal public service	37	871
2017	11 to 20 years in the federal public service	37	909
2017	More than 20 years in the federal public service	36	487
2014	Less than 3 years in the federal public service	28	98
2014	3 to 10 years in the federal public service	36	928
2014	11 to 20 years in the federal public service	35	897
2014	More than 20 years in the federal public service	34	577

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	1	871
2017	11 to 20 years in the federal public service	2	909
2014	3 to 10 years in the federal public service	1	928
2014	11 to 20 years in the federal public service	1	897

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	304
2017	3 to 10 years in the federal public service	10	871
2017	11 to 20 years in the federal public service	6	909
2017	More than 20 years in the federal public service	5	487
2014	Less than 3 years in the federal public service	17	98
2014	3 to 10 years in the federal public service	9	928
2014	11 to 20 years in the federal public service	5	897
2014	More than 20 years in the federal public service	3	577

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	12	304
2017	3 to 10 years in the federal public service	13	871
2017	11 to 20 years in the federal public service	11	909
2017	More than 20 years in the federal public service	12	487
2014	Less than 3 years in the federal public service	8	98
2014	3 to 10 years in the federal public service	11	928
2014	11 to 20 years in the federal public service	12	897
2014	More than 20 years in the federal public service	10	577

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	35	304
2017	3 to 10 years in the federal public service	49	871
2017	11 to 20 years in the federal public service	51	909
2017	More than 20 years in the federal public service	48	487
2014	Less than 3 years in the federal public service	32	98
2014	3 to 10 years in the federal public service	46	928
2014	11 to 20 years in the federal public service	48	897
2014	More than 20 years in the federal public service	44	577

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	22	304
2017	3 to 10 years in the federal public service	25	871
2017	11 to 20 years in the federal public service	27	909
2017	More than 20 years in the federal public service	27	487
2014	Less than 3 years in the federal public service	26	98
2014	3 to 10 years in the federal public service	28	928
2014	11 to 20 years in the federal public service	26	897
2014	More than 20 years in the federal public service	26	577

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	17	304
2017	3 to 10 years in the federal public service	15	871
2017	11 to 20 years in the federal public service	14	909
2017	More than 20 years in the federal public service	14	487
2014	Less than 3 years in the federal public service	17	98
2014	3 to 10 years in the federal public service	13	928
2014	11 to 20 years in the federal public service	14	897
2014	More than 20 years in the federal public service	14	577

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	47	303
2017	3 to 10 years in the federal public service	55	871
2017	11 to 20 years in the federal public service	52	909
2017	More than 20 years in the federal public service	55	486
2014	Less than 3 years in the federal public service	38	98
2014	3 to 10 years in the federal public service	53	929
2014	11 to 20 years in the federal public service	53	896
2014	More than 20 years in the federal public service	51	579

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	303
2017	3 to 10 years in the federal public service	29	871
2017	11 to 20 years in the federal public service	28	909
2017	More than 20 years in the federal public service	26	486
2014	Less than 3 years in the federal public service	24	98
2014	3 to 10 years in the federal public service	30	929
2014	11 to 20 years in the federal public service	30	896
2014	More than 20 years in the federal public service	29	579

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	4	303
2017	3 to 10 years in the federal public service	4	871
2017	11 to 20 years in the federal public service	6	909
2017	More than 20 years in the federal public service	6	486
2014	3 to 10 years in the federal public service	4	929
2014	11 to 20 years in the federal public service	4	896
2014	More than 20 years in the federal public service	6	579

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	10	303
2017	3 to 10 years in the federal public service	23	871
2017	11 to 20 years in the federal public service	22	909
2017	More than 20 years in the federal public service	25	486
2014	Less than 3 years in the federal public service	12	98
2014	3 to 10 years in the federal public service	24	929
2014	11 to 20 years in the federal public service	22	896
2014	More than 20 years in the federal public service	25	579

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	5	303
2017	3 to 10 years in the federal public service	10	871
2017	11 to 20 years in the federal public service	9	909
2017	More than 20 years in the federal public service	10	486
2014	Less than 3 years in the federal public service	8	98
2014	3 to 10 years in the federal public service	11	929
2014	11 to 20 years in the federal public service	9	896
2014	More than 20 years in the federal public service	9	579

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	3	303
2017	3 to 10 years in the federal public service	7	871
2017	11 to 20 years in the federal public service	7	909
2017	More than 20 years in the federal public service	8	486
2014	Less than 3 years in the federal public service	6	98
2014	3 to 10 years in the federal public service	7	929
2014	11 to 20 years in the federal public service	5	896
2014	More than 20 years in the federal public service	7	579

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	20	303
2017	3 to 10 years in the federal public service	12	871
2017	11 to 20 years in the federal public service	12	909
2017	More than 20 years in the federal public service	14	486
2014	Less than 3 years in the federal public service	14	98
2014	3 to 10 years in the federal public service	16	929
2014	11 to 20 years in the federal public service	17	896
2014	More than 20 years in the federal public service	17	579

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	303
2017	3 to 10 years in the federal public service	11	871
2017	11 to 20 years in the federal public service	11	909
2017	More than 20 years in the federal public service	13	486
2014	Less than 3 years in the federal public service	6	98
2014	3 to 10 years in the federal public service	11	929
2014	11 to 20 years in the federal public service	10	896
2014	More than 20 years in the federal public service	10	579

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	303
2017	3 to 10 years in the federal public service	25	871
2017	11 to 20 years in the federal public service	26	909
2017	More than 20 years in the federal public service	22	486
2014	Less than 3 years in the federal public service	40	98
2014	3 to 10 years in the federal public service	24	929
2014	11 to 20 years in the federal public service	22	896
2014	More than 20 years in the federal public service	22	579

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	17	293
2017	3 to 10 years in the federal public service	11	813
2017	11 to 20 years in the federal public service	12	847
2017	More than 20 years in the federal public service	11	448
2014	Less than 3 years in the federal public service	18	93
2014	3 to 10 years in the federal public service	17	866
2014	11 to 20 years in the federal public service	13	853
2014	More than 20 years in the federal public service	13	535

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	293
2017	3 to 10 years in the federal public service	18	813
2017	11 to 20 years in the federal public service	16	847
2017	More than 20 years in the federal public service	13	448
2014	Less than 3 years in the federal public service	31	93
2014	3 to 10 years in the federal public service	17	866
2014	11 to 20 years in the federal public service	14	853
2014	More than 20 years in the federal public service	13	535

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	17	293
2017	3 to 10 years in the federal public service	12	813
2017	11 to 20 years in the federal public service	9	847
2017	More than 20 years in the federal public service	8	448
2014	Less than 3 years in the federal public service	12	93
2014	3 to 10 years in the federal public service	13	866
2014	11 to 20 years in the federal public service	11	853
2014	More than 20 years in the federal public service	10	535

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	6	293
2017	3 to 10 years in the federal public service	8	813
2017	11 to 20 years in the federal public service	7	847
2017	More than 20 years in the federal public service	7	448
2014	Less than 3 years in the federal public service	10	93
2014	3 to 10 years in the federal public service	9	866
2014	11 to 20 years in the federal public service	8	853
2014	More than 20 years in the federal public service	8	535

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	293
2017	3 to 10 years in the federal public service	11	813
2017	11 to 20 years in the federal public service	10	847
2017	More than 20 years in the federal public service	9	448
2014	Less than 3 years in the federal public service	6	93
2014	3 to 10 years in the federal public service	11	866
2014	11 to 20 years in the federal public service	12	853
2014	More than 20 years in the federal public service	11	535

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	11	293
2017	3 to 10 years in the federal public service	10	813
2017	11 to 20 years in the federal public service	11	847
2017	More than 20 years in the federal public service	11	448
2014	Less than 3 years in the federal public service	10	93
2014	3 to 10 years in the federal public service	9	866
2014	11 to 20 years in the federal public service	14	853
2014	More than 20 years in the federal public service	15	535

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	293
2017	3 to 10 years in the federal public service	13	813
2017	11 to 20 years in the federal public service	13	847
2017	More than 20 years in the federal public service	11	448
2014	Less than 3 years in the federal public service	10	93
2014	3 to 10 years in the federal public service	10	866
2014	11 to 20 years in the federal public service	10	853
2014	More than 20 years in the federal public service	7	535

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	293
2017	3 to 10 years in the federal public service	12	813
2017	11 to 20 years in the federal public service	9	847
2017	More than 20 years in the federal public service	6	448
2014	Less than 3 years in the federal public service	19	93
2014	3 to 10 years in the federal public service	12	866
2014	11 to 20 years in the federal public service	8	853
2014	More than 20 years in the federal public service	4	535

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	10	293
2017	3 to 10 years in the federal public service	15	813
2017	11 to 20 years in the federal public service	14	847
2017	More than 20 years in the federal public service	16	448
2014	Less than 3 years in the federal public service	10	93
2014	3 to 10 years in the federal public service	11	866
2014	11 to 20 years in the federal public service	13	853
2014	More than 20 years in the federal public service	13	535

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	22	293
2017	3 to 10 years in the federal public service	27	813
2017	11 to 20 years in the federal public service	27	847
2017	More than 20 years in the federal public service	21	448
2014	Less than 3 years in the federal public service	22	93
2014	3 to 10 years in the federal public service	24	866
2014	11 to 20 years in the federal public service	24	853
2014	More than 20 years in the federal public service	18	535

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	6	293
2017	3 to 10 years in the federal public service	10	813
2017	11 to 20 years in the federal public service	10	847
2017	More than 20 years in the federal public service	8	448
2014	3 to 10 years in the federal public service	10	866
2014	11 to 20 years in the federal public service	8	853
2014	More than 20 years in the federal public service	5	535

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	34	293
2017	3 to 10 years in the federal public service	46	813
2017	11 to 20 years in the federal public service	46	847
2017	More than 20 years in the federal public service	39	448
2014	Less than 3 years in the federal public service	33	93
2014	3 to 10 years in the federal public service	46	866
2014	11 to 20 years in the federal public service	44	853
2014	More than 20 years in the federal public service	36	535

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	293
2017	3 to 10 years in the federal public service	1	813
2017	11 to 20 years in the federal public service	3	847
2017	More than 20 years in the federal public service	2	448
2014	Less than 3 years in the federal public service	0	93
2014	3 to 10 years in the federal public service	1	866
2014	11 to 20 years in the federal public service	2	853

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	293
2017	3 to 10 years in the federal public service	48	813
2017	11 to 20 years in the federal public service	50	847
2017	More than 20 years in the federal public service	48	448
2014	Less than 3 years in the federal public service	42	93
2014	3 to 10 years in the federal public service	46	866
2014	11 to 20 years in the federal public service	53	853
2014	More than 20 years in the federal public service	51	535

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	2	813
2017	11 to 20 years in the federal public service	1	847
2017	More than 20 years in the federal public service	2	448

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	293
2017	3 to 10 years in the federal public service	14	813
2017	11 to 20 years in the federal public service	14	847
2017	More than 20 years in the federal public service	19	448
2014	Less than 3 years in the federal public service	7	93
2014	3 to 10 years in the federal public service	14	866
2014	11 to 20 years in the federal public service	13	853
2014	More than 20 years in the federal public service	15	535

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	85	15	308
2017	3 to 10 years in the federal public service	92	8	870
2017	11 to 20 years in the federal public service	93	7	909
2017	More than 20 years in the federal public service	95	5	485

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	13	14	2	2	33	15	66	7	3398
2017	3 to 10 years in the federal public service	15	16	18	7	7	27	9	49	22	4881
2017	11 to 20 years in the federal public service	13	16	21	8	8	27	7	44	24	4576
2017	More than 20 years in the federal public service	14	20	21	7	8	24	6	49	22	2766
2014	Less than 3 years in the federal public service	20	11	11	1	2	38	18	68	8	1242
2014	3 to 10 years in the federal public service	12	15	19	7	6	30	10	46	21	5509
2014	11 to 20 years in the federal public service	12	16	20	7	7	30	7	45	22	4685
2014	More than 20 years in the federal public service	14	19	23	7	6	26	6	48	18	3607

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	27	12	2	1	14	2	82	4	3393
2017	3 to 10 years in the federal public service	27	30	18	7	6	12	1	66	14	4873
2017	11 to 20 years in the federal public service	24	30	20	7	7	11	1	62	16	4569
2017	More than 20 years in the federal public service	28	33	17	6	6	9	1	68	13	2752
2014	Less than 3 years in the federal public service	39	22	12	2	2	21	3	80	5	1242
2014	3 to 10 years in the federal public service	22	29	20	7	5	17	2	62	14	5513
2014	11 to 20 years in the federal public service	21	29	21	6	6	16	1	60	15	4682
2014	More than 20 years in the federal public service	23	32	22	6	5	12	1	63	12	3607
2011	Less than 3 years in the federal public service	39	31	12	4	2	11	1	79	7	2118
2011	3 to 10 years in the federal public service	28	35	17	6	4	10	0	69	12	5841
2011	11 to 20 years in the federal public service	24	36	18	8	4	9	0	66	13	4371
2011	More than 20 years in the federal public service	28	38	17	7	4	7	0	71	12	4416

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	15	40	14	14	6	5	6	61	23	3395
2017	3 to 10 years in the federal public service	23	51	12	9	3	1	2	76	12	4878
2017	11 to 20 years in the federal public service	29	52	10	4	1	1	3	85	5	4581
2017	More than 20 years in the federal public service	35	50	7	3	0	1	5	90	3	2762
2014	Less than 3 years in the federal public service	13	32	13	14	8	7	13	57	27	1243
2014	3 to 10 years in the federal public service	20	53	13	9	2	1	2	75	11	5507
2014	11 to 20 years in the federal public service	26	55	10	4	1	1	3	84	5	4682
2014	More than 20 years in the federal public service	30	53	9	3	1	1	5	88	3	3606
2011	Less than 3 years in the federal public service	14	44	14	14	6	3	5	63	22	2105
2011	3 to 10 years in the federal public service	21	53	12	9	2	1	2	76	11	5838
2011	11 to 20 years in the federal public service	27	56	9	4	1	0	2	85	5	4371
2011	More than 20 years in the federal public service	31	54	7	3	1	1	4	89	4	4427
2008	Less than 3 years in the federal public service	10	37	18	17	12	3	2	51	31	2055
2008	3 to 10 years in the federal public service	21	52	12	9	3	1	2	76	12	4658
2008	11 to 20 years in the federal public service	27	53	10	4	1	1	2	84	6	3572
2008	More than 20 years in the federal public service	35	50	7	3	0	1	4	89	3	4332

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	21	18	5	3	29	10	57	14	3392
2017	3 to 10 years in the federal public service	13	25	21	9	6	21	6	51	20	4873
2017	11 to 20 years in the federal public service	12	25	21	9	6	22	7	51	20	4568
2017	More than 20 years in the federal public service	15	27	21	8	4	18	6	56	17	2758
2014	Less than 3 years in the federal public service	10	15	15	4	3	32	20	52	16	1242
2014	3 to 10 years in the federal public service	9	23	22	10	7	23	7	46	23	5509
2014	11 to 20 years in the federal public service	10	24	23	10	7	20	7	46	23	4681
2014	More than 20 years in the federal public service	12	27	24	9	5	17	6	50	19	3607
2011	Less than 3 years in the federal public service	10	21	20	9	6	25	8	46	24	2114
2011	3 to 10 years in the federal public service	9	23	25	11	7	20	6	43	24	5840
2011	11 to 20 years in the federal public service	9	27	23	11	8	18	5	47	24	4373
2011	More than 20 years in the federal public service	12	30	23	10	6	13	5	52	20	4428

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	26	9	1	1	15	6	86	3	3398
2017	3 to 10 years in the federal public service	40	34	10	3	2	9	2	83	5	4877
2017	11 to 20 years in the federal public service	39	33	12	3	2	7	3	81	6	4581
2017	More than 20 years in the federal public service	42	34	11	2	1	6	5	84	4	2765
2014	Less than 3 years in the federal public service	34	21	9	1	1	21	14	84	3	1242
2014	3 to 10 years in the federal public service	33	37	13	3	2	10	2	79	6	5513
2014	11 to 20 years in the federal public service	35	37	12	3	1	8	3	81	6	4683
2014	More than 20 years in the federal public service	35	36	12	4	2	7	5	81	6	3608
2011	Less than 3 years in the federal public service	38	30	11	2	1	13	5	82	4	2116
2011	3 to 10 years in the federal public service	34	37	12	4	2	9	2	80	6	5833
2011	11 to 20 years in the federal public service	37	36	11	4	2	8	3	81	6	4375
2011	More than 20 years in the federal public service	36	37	10	4	2	6	4	82	6	4432
2008	Less than 3 years in the federal public service	30	31	14	2	1	19	2	77	5	2050
2008	3 to 10 years in the federal public service	33	38	13	4	2	9	2	80	6	4653
2008	11 to 20 years in the federal public service	32	40	13	4	2	7	2	79	7	3574
2008	More than 20 years in the federal public service	35	38	11	3	2	5	4	81	6	4329

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	24	10	2	1	20	6	83	3	3394
2017	3 to 10 years in the federal public service	33	32	14	4	3	13	2	76	8	4875
2017	11 to 20 years in the federal public service	31	35	14	4	3	10	3	75	8	4573
2017	More than 20 years in the federal public service	33	34	13	4	3	9	4	77	8	2758
2014	Less than 3 years in the federal public service	29	20	10	1	1	25	14	79	4	1241
2014	3 to 10 years in the federal public service	25	35	16	5	3	14	2	71	10	5508
2014	11 to 20 years in the federal public service	26	34	16	6	4	12	3	70	11	4674
2014	More than 20 years in the federal public service	27	34	16	5	3	10	5	72	10	3599
2011	Less than 3 years in the federal public service	31	29	13	3	2	17	5	77	6	2112
2011	3 to 10 years in the federal public service	26	36	15	6	3	12	2	72	11	5824
2011	11 to 20 years in the federal public service	25	36	14	6	4	11	2	71	12	4361
2011	More than 20 years in the federal public service	26	36	15	6	4	10	4	71	12	4415
2008	Less than 3 years in the federal public service	34	29	13	4	2	15	2	77	7	2046
2008	3 to 10 years in the federal public service	28	37	15	7	3	8	2	72	11	4657
2008	11 to 20 years in the federal public service	25	35	17	9	4	7	2	66	15	3566
2008	More than 20 years in the federal public service	27	37	15	8	5	4	4	70	14	4330

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	5	95	3394
2017	3 to 10 years in the federal public service	9	91	4868
2017	11 to 20 years in the federal public service	9	91	4577
2017	More than 20 years in the federal public service	7	93	2754
2014	Less than 3 years in the federal public service	3	97	1241
2014	3 to 10 years in the federal public service	8	92	5498
2014	11 to 20 years in the federal public service	9	91	4671
2014	More than 20 years in the federal public service	7	93	3605

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	47	159
2017	3 to 10 years in the federal public service	32	433
2017	11 to 20 years in the federal public service	35	405
2017	More than 20 years in the federal public service	29	205
2014	Less than 3 years in the federal public service	62	36
2014	3 to 10 years in the federal public service	33	453
2014	11 to 20 years in the federal public service	37	407
2014	More than 20 years in the federal public service	31	229

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	58	159
2017	3 to 10 years in the federal public service	76	433
2017	11 to 20 years in the federal public service	78	405
2017	More than 20 years in the federal public service	82	205
2014	Less than 3 years in the federal public service	60	36
2014	3 to 10 years in the federal public service	77	453
2014	11 to 20 years in the federal public service	85	407
2014	More than 20 years in the federal public service	80	229

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	3	433
2017	11 to 20 years in the federal public service	4	405
2017	More than 20 years in the federal public service	5	205
2014	Less than 3 years in the federal public service	0	36
2014	3 to 10 years in the federal public service	2	453
2014	11 to 20 years in the federal public service	3	407
2014	More than 20 years in the federal public service	2	229

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	405
2014	11 to 20 years in the federal public service	0	407

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	6	159
2017	3 to 10 years in the federal public service	7	433
2017	11 to 20 years in the federal public service	6	405
2017	More than 20 years in the federal public service	3	205
2014	3 to 10 years in the federal public service	4	453
2014	11 to 20 years in the federal public service	6	407
2014	More than 20 years in the federal public service	4	229

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	27	159
2017	3 to 10 years in the federal public service	15	433
2017	11 to 20 years in the federal public service	11	405
2017	More than 20 years in the federal public service	7	205
2014	Less than 3 years in the federal public service	27	36
2014	3 to 10 years in the federal public service	13	453
2014	11 to 20 years in the federal public service	8	407
2014	More than 20 years in the federal public service	12	229

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	11	159
2017	3 to 10 years in the federal public service	9	433
2017	11 to 20 years in the federal public service	5	405
2017	More than 20 years in the federal public service	7	205
2014	3 to 10 years in the federal public service	8	453
2014	11 to 20 years in the federal public service	10	407
2014	More than 20 years in the federal public service	10	229

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	158
2017	3 to 10 years in the federal public service	30	429
2017	11 to 20 years in the federal public service	22	403
2017	More than 20 years in the federal public service	19	205
2014	Less than 3 years in the federal public service	46	36
2014	3 to 10 years in the federal public service	24	452
2014	11 to 20 years in the federal public service	20	405
2014	More than 20 years in the federal public service	12	230

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	27	158
2017	3 to 10 years in the federal public service	26	429
2017	11 to 20 years in the federal public service	22	403
2017	More than 20 years in the federal public service	16	205
2014	Less than 3 years in the federal public service	34	36
2014	3 to 10 years in the federal public service	23	452
2014	11 to 20 years in the federal public service	15	405
2014	More than 20 years in the federal public service	12	230

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	20	158
2017	3 to 10 years in the federal public service	19	429
2017	11 to 20 years in the federal public service	14	403
2017	More than 20 years in the federal public service	12	205
2014	Less than 3 years in the federal public service	18	36
2014	3 to 10 years in the federal public service	15	452
2014	11 to 20 years in the federal public service	13	405
2014	More than 20 years in the federal public service	10	230

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	158
2017	3 to 10 years in the federal public service	9	429
2017	11 to 20 years in the federal public service	8	403
2017	More than 20 years in the federal public service	5	205
2014	Less than 3 years in the federal public service	14	36
2014	3 to 10 years in the federal public service	7	452
2014	11 to 20 years in the federal public service	4	405
2014	More than 20 years in the federal public service	3	230

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	158
2017	3 to 10 years in the federal public service	25	429
2017	11 to 20 years in the federal public service	24	403
2017	More than 20 years in the federal public service	33	205
2014	Less than 3 years in the federal public service	23	36
2014	3 to 10 years in the federal public service	19	452
2014	11 to 20 years in the federal public service	21	405
2014	More than 20 years in the federal public service	27	230

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	27	158
2017	3 to 10 years in the federal public service	20	429
2017	11 to 20 years in the federal public service	22	403
2017	More than 20 years in the federal public service	17	205
2014	Less than 3 years in the federal public service	32	36
2014	3 to 10 years in the federal public service	18	452
2014	11 to 20 years in the federal public service	19	405
2014	More than 20 years in the federal public service	14	230

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	4	158
2017	3 to 10 years in the federal public service	3	429
2017	11 to 20 years in the federal public service	3	403
2017	More than 20 years in the federal public service	4	205
2014	3 to 10 years in the federal public service	4	452
2014	11 to 20 years in the federal public service	3	405
2014	More than 20 years in the federal public service	2	230

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	7	158
2017	3 to 10 years in the federal public service	8	429
2017	11 to 20 years in the federal public service	9	403
2017	More than 20 years in the federal public service	3	205
2014	3 to 10 years in the federal public service	9	452
2014	11 to 20 years in the federal public service	7	405
2014	More than 20 years in the federal public service	4	230

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	6	158
2017	3 to 10 years in the federal public service	19	429
2017	11 to 20 years in the federal public service	21	403
2017	More than 20 years in the federal public service	12	205
2014	3 to 10 years in the federal public service	20	452
2014	11 to 20 years in the federal public service	24	405
2014	More than 20 years in the federal public service	9	230

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	1	429
2017	More than 20 years in the federal public service	0	205

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	11	158
2017	3 to 10 years in the federal public service	15	429
2017	11 to 20 years in the federal public service	23	403
2017	More than 20 years in the federal public service	27	205
2014	3 to 10 years in the federal public service	16	452
2014	11 to 20 years in the federal public service	21	405
2014	More than 20 years in the federal public service	22	230

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	158
2017	11 to 20 years in the federal public service	403
2017	More than 20 years in the federal public service	205
2014	Less than 3 years in the federal public service	36

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	158
2017	3 to 10 years in the federal public service	19	429
2017	11 to 20 years in the federal public service	22	403
2017	More than 20 years in the federal public service	25	205
2014	Less than 3 years in the federal public service	26	36
2014	3 to 10 years in the federal public service	29	452
2014	11 to 20 years in the federal public service	30	405
2014	More than 20 years in the federal public service	34	230

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	159
2017	3 to 10 years in the federal public service	36	432
2017	11 to 20 years in the federal public service	35	404
2017	More than 20 years in the federal public service	38	206
2014	Less than 3 years in the federal public service	26	36
2014	3 to 10 years in the federal public service	26	453
2014	11 to 20 years in the federal public service	29	406
2014	More than 20 years in the federal public service	32	231

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	11	159
2017	3 to 10 years in the federal public service	16	432
2017	11 to 20 years in the federal public service	18	404
2017	More than 20 years in the federal public service	13	206
2014	Less than 3 years in the federal public service	20	36
2014	3 to 10 years in the federal public service	15	453
2014	11 to 20 years in the federal public service	13	406
2014	More than 20 years in the federal public service	10	231

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	4	159
2017	3 to 10 years in the federal public service	4	432
2017	11 to 20 years in the federal public service	4	404
2017	More than 20 years in the federal public service	6	206
2014	3 to 10 years in the federal public service	3	453
2014	11 to 20 years in the federal public service	3	406
2014	More than 20 years in the federal public service	3	231

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	9	159
2017	3 to 10 years in the federal public service	21	432
2017	11 to 20 years in the federal public service	22	404
2017	More than 20 years in the federal public service	24	206
2014	3 to 10 years in the federal public service	21	453
2014	11 to 20 years in the federal public service	21	406
2014	More than 20 years in the federal public service	27	231

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	4	432
2017	11 to 20 years in the federal public service	5	404
2017	More than 20 years in the federal public service	6	206
2014	Less than 3 years in the federal public service	0	36
2014	3 to 10 years in the federal public service	5	453
2014	11 to 20 years in the federal public service	4	406
2014	More than 20 years in the federal public service	3	231

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	7	432
2017	11 to 20 years in the federal public service	5	404
2017	More than 20 years in the federal public service	8	206
2014	3 to 10 years in the federal public service	6	453
2014	11 to 20 years in the federal public service	9	406
2014	More than 20 years in the federal public service	10	231

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	159
2017	3 to 10 years in the federal public service	13	432
2017	11 to 20 years in the federal public service	10	404
2017	More than 20 years in the federal public service	8	206
2014	Less than 3 years in the federal public service	14	36
2014	3 to 10 years in the federal public service	9	453
2014	11 to 20 years in the federal public service	8	406
2014	More than 20 years in the federal public service	10	231

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	8	159
2017	3 to 10 years in the federal public service	7	432
2017	11 to 20 years in the federal public service	6	404
2017	More than 20 years in the federal public service	15	206
2014	3 to 10 years in the federal public service	7	453
2014	11 to 20 years in the federal public service	8	406
2014	More than 20 years in the federal public service	11	231

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	57	159
2017	3 to 10 years in the federal public service	43	432
2017	11 to 20 years in the federal public service	45	404
2017	More than 20 years in the federal public service	36	206
2014	Less than 3 years in the federal public service	57	36
2014	3 to 10 years in the federal public service	51	453
2014	11 to 20 years in the federal public service	47	406
2014	More than 20 years in the federal public service	41	231

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	10	156
2017	3 to 10 years in the federal public service	6	404
2017	11 to 20 years in the federal public service	6	383
2017	More than 20 years in the federal public service	4	190
2014	3 to 10 years in the federal public service	8	427
2014	11 to 20 years in the federal public service	4	368
2014	More than 20 years in the federal public service	6	207

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	28	156
2017	3 to 10 years in the federal public service	14	404
2017	11 to 20 years in the federal public service	9	383
2017	More than 20 years in the federal public service	7	190
2014	Less than 3 years in the federal public service	29	35
2014	3 to 10 years in the federal public service	14	427
2014	11 to 20 years in the federal public service	7	368
2014	More than 20 years in the federal public service	7	207

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	9	156
2017	3 to 10 years in the federal public service	4	404
2017	11 to 20 years in the federal public service	4	383
2017	More than 20 years in the federal public service	4	190
2014	3 to 10 years in the federal public service	5	427
2014	11 to 20 years in the federal public service	3	368
2014	More than 20 years in the federal public service	4	207

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	4	156
2017	3 to 10 years in the federal public service	4	404
2017	11 to 20 years in the federal public service	2	383
2014	Less than 3 years in the federal public service	0	35
2014	3 to 10 years in the federal public service	3	427
2014	11 to 20 years in the federal public service	2	368
2014	More than 20 years in the federal public service	3	207

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	3	156
2017	3 to 10 years in the federal public service	5	404
2017	11 to 20 years in the federal public service	3	383
2017	More than 20 years in the federal public service	5	190
2014	Less than 3 years in the federal public service	0	35
2014	3 to 10 years in the federal public service	3	427
2014	11 to 20 years in the federal public service	4	368

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	5	404
2017	11 to 20 years in the federal public service	6	383
2017	More than 20 years in the federal public service	6	190
2014	Less than 3 years in the federal public service	14	35
2014	3 to 10 years in the federal public service	6	427
2014	11 to 20 years in the federal public service	5	368
2014	More than 20 years in the federal public service	6	207

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	156
2017	3 to 10 years in the federal public service	8	404
2017	11 to 20 years in the federal public service	11	383
2017	More than 20 years in the federal public service	10	190
2014	3 to 10 years in the federal public service	7	427
2014	11 to 20 years in the federal public service	6	368
2014	More than 20 years in the federal public service	6	207

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	156
2017	3 to 10 years in the federal public service	13	404
2017	11 to 20 years in the federal public service	8	383
2017	More than 20 years in the federal public service	10	190
2014	Less than 3 years in the federal public service	24	35
2014	3 to 10 years in the federal public service	14	427
2014	11 to 20 years in the federal public service	9	368
2014	More than 20 years in the federal public service	10	207

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	8	156
2017	3 to 10 years in the federal public service	11	404
2017	11 to 20 years in the federal public service	10	383
2017	More than 20 years in the federal public service	16	190
2014	3 to 10 years in the federal public service	10	427
2014	11 to 20 years in the federal public service	13	368
2014	More than 20 years in the federal public service	13	207

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	156
2017	3 to 10 years in the federal public service	20	404
2017	11 to 20 years in the federal public service	23	383
2017	More than 20 years in the federal public service	25	190
2014	Less than 3 years in the federal public service	20	35
2014	3 to 10 years in the federal public service	23	427
2014	11 to 20 years in the federal public service	25	368
2014	More than 20 years in the federal public service	22	207

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	7	156
2017	3 to 10 years in the federal public service	12	404
2017	11 to 20 years in the federal public service	11	383
2017	More than 20 years in the federal public service	10	190
2014	3 to 10 years in the federal public service	10	427
2014	11 to 20 years in the federal public service	8	368
2014	More than 20 years in the federal public service	6	207

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	156
2017	3 to 10 years in the federal public service	41	404
2017	11 to 20 years in the federal public service	45	383
2017	More than 20 years in the federal public service	40	190
2014	Less than 3 years in the federal public service	32	35
2014	3 to 10 years in the federal public service	45	427
2014	11 to 20 years in the federal public service	43	368
2014	More than 20 years in the federal public service	43	207

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	3	383
2017	More than 20 years in the federal public service	4	190
2014	Less than 3 years in the federal public service	0	35
2014	3 to 10 years in the federal public service	1	427
2014	11 to 20 years in the federal public service	4	368

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	50	156
2017	3 to 10 years in the federal public service	60	404
2017	11 to 20 years in the federal public service	57	383
2017	More than 20 years in the federal public service	60	190
2014	Less than 3 years in the federal public service	75	35
2014	3 to 10 years in the federal public service	60	427
2014	11 to 20 years in the federal public service	69	368
2014	More than 20 years in the federal public service	65	207

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	2	404
2017	11 to 20 years in the federal public service	1	383

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	156
2017	3 to 10 years in the federal public service	13	404
2017	11 to 20 years in the federal public service	18	383
2017	More than 20 years in the federal public service	20	190
2014	3 to 10 years in the federal public service	14	427
2014	11 to 20 years in the federal public service	16	368
2014	More than 20 years in the federal public service	16	207

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	81	19	159
2017	3 to 10 years in the federal public service	89	11	433
2017	11 to 20 years in the federal public service	94	6	403
2017	More than 20 years in the federal public service	93	7	206

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	13	13	1	1	35	13	71	4	3394
2017	3 to 10 years in the federal public service	17	16	19	4	4	31	9	55	12	4876
2017	11 to 20 years in the federal public service	14	18	21	3	4	33	7	53	13	4578
2017	More than 20 years in the federal public service	16	19	22	3	3	30	5	55	11	2763
2014	Less than 3 years in the federal public service	22	11	11	1	1	40	15	72	4	1241
2014	3 to 10 years in the federal public service	13	16	19	3	3	36	9	53	12	5512
2014	11 to 20 years in the federal public service	12	15	22	4	4	36	7	48	13	4681
2014	More than 20 years in the federal public service	14	19	23	3	3	32	6	54	8	3604

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	27	10	1	1	13	3	85	3	3397
2017	3 to 10 years in the federal public service	31	31	16	4	3	13	2	73	8	4868
2017	11 to 20 years in the federal public service	27	32	18	4	4	14	2	69	9	4574
2017	More than 20 years in the federal public service	30	32	17	3	3	12	1	73	7	2755
2014	Less than 3 years in the federal public service	41	22	9	1	1	22	3	85	3	1241
2014	3 to 10 years in the federal public service	25	29	18	3	3	20	2	69	8	5513
2014	11 to 20 years in the federal public service	22	30	19	4	3	20	2	66	9	4680
2014	More than 20 years in the federal public service	25	32	20	3	2	16	2	69	6	3600
2011	Less than 3 years in the federal public service	44	30	10	2	1	12	0	84	4	2119
2011	3 to 10 years in the federal public service	32	36	15	4	2	10	0	76	7	5824
2011	11 to 20 years in the federal public service	29	37	15	5	3	11	0	74	9	4366
2011	More than 20 years in the federal public service	32	39	15	3	2	9	0	77	6	4427

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	24	20	16	18	0	2	44	35	3398
2017	3 to 10 years in the federal public service	14	20	19	18	28	0	2	34	47	4873
2017	11 to 20 years in the federal public service	20	22	19	15	22	0	2	42	38	4564
2017	More than 20 years in the federal public service	22	22	18	15	19	1	3	46	36	2758

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	28	24	10	6	1	2	58	17	3394
2017	3 to 10 years in the federal public service	17	25	28	16	13	0	1	42	29	4875
2017	11 to 20 years in the federal public service	14	25	27	19	14	0	1	39	33	4567
2017	More than 20 years in the federal public service	15	24	28	17	15	0	2	39	32	2760

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	25	15	7	5	1	8	70	14	3384
2017	3 to 10 years in the federal public service	24	26	22	13	9	1	5	53	24	4868
2017	11 to 20 years in the federal public service	17	26	25	15	12	0	3	46	28	4558
2017	More than 20 years in the federal public service	17	24	25	15	13	1	4	44	29	2756

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	24	17	9	6	2	5	66	16	3397
2017	3 to 10 years in the federal public service	21	24	22	16	13	1	3	47	30	4872
2017	11 to 20 years in the federal public service	15	23	25	18	16	1	2	40	35	4570
2017	More than 20 years in the federal public service	16	22	23	19	16	1	2	40	37	2759

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	16	7	2	1	1	11	89	3	3397
2017	3 to 10 years in the federal public service	49	22	11	4	3	1	10	80	7	4869
2017	11 to 20 years in the federal public service	42	23	13	6	4	1	12	74	11	4561
2017	More than 20 years in the federal public service	41	20	13	5	4	1	16	73	12	2752

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	29	18	9	5	1	67	15	3389
2017	3 to 10 years in the federal public service	28	28	22	12	9	1	56	21	4865
2017	11 to 20 years in the federal public service	23	29	24	13	10	1	53	23	4558
2017	More than 20 years in the federal public service	26	30	23	12	7	1	58	19	2752

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	29	18	7	3	1	3	70	11	3389
2017	3 to 10 years in the federal public service	26	31	21	12	7	1	2	59	19	4864
2017	11 to 20 years in the federal public service	22	32	24	12	8	1	2	55	20	4557
2017	More than 20 years in the federal public service	23	33	22	12	7	1	2	58	19	2752

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	28	16	6	3	2	4	74	10	3386
2017	3 to 10 years in the federal public service	22	31	23	12	8	1	2	55	21	4858
2017	11 to 20 years in the federal public service	17	31	26	16	9	1	2	48	25	4559
2017	More than 20 years in the federal public service	15	31	26	15	10	1	2	48	26	2748

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	28	14	7	3	1	4	74	11	3388
2017	3 to 10 years in the federal public service	30	30	19	12	7	1	3	61	19	4860
2017	11 to 20 years in the federal public service	24	31	23	12	8	1	2	56	20	4559
2017	More than 20 years in the federal public service	25	33	22	11	7	1	2	60	18	2750

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	32	21	9	5	0	2	64	15	3380
2017	3 to 10 years in the federal public service	25	31	21	12	8	1	2	57	21	4859
2017	11 to 20 years in the federal public service	21	29	24	14	10	1	2	51	24	4552
2017	More than 20 years in the federal public service	17	28	24	17	12	0	2	46	29	2741

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	22	12	4	2	2	81	6	3387
2017	3 to 10 years in the federal public service	47	25	15	6	5	2	73	12	4871
2017	11 to 20 years in the federal public service	44	25	15	8	6	2	70	14	4567
2017	More than 20 years in the federal public service	45	25	15	7	5	2	72	12	2759

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	80	9	3	2	2	1	5	93	4	3391
2017	3 to 10 years in the federal public service	67	14	6	4	4	1	4	85	9	4875
2017	11 to 20 years in the federal public service	65	14	7	4	4	1	4	84	9	4567
2017	More than 20 years in the federal public service	67	14	6	4	3	1	5	86	7	2760

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	18	5	2	1	4	91	3	3390
2017	3 to 10 years in the federal public service	54	27	9	4	3	3	83	7	4868
2017	11 to 20 years in the federal public service	52	28	10	4	3	3	82	8	4563
2017	More than 20 years in the federal public service	53	27	10	4	2	3	83	7	2760

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	12	5	2	2	1	4	91	4	3387
2017	3 to 10 years in the federal public service	59	18	9	5	5	1	3	80	10	4865
2017	11 to 20 years in the federal public service	56	20	10	6	5	1	3	79	11	4569
2017	More than 20 years in the federal public service	58	21	9	5	4	0	3	81	9	2759

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	4	2	0	0	1	28	97	1	3384
2017	3 to 10 years in the federal public service	53	9	4	2	1	0	31	90	4	4869
2017	11 to 20 years in the federal public service	48	13	6	2	2	0	29	86	6	4561
2017	More than 20 years in the federal public service	46	13	5	2	1	0	32	88	5	2756

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	15	8	3	2	1	7	86	5	3370
2017	3 to 10 years in the federal public service	59	17	9	4	3	1	8	83	7	4844
2017	11 to 20 years in the federal public service	60	18	7	3	2	1	9	87	5	4547
2017	More than 20 years in the federal public service	60	20	8	3	1	1	9	87	4	2745

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	20	16	12	13	1	2	57	26	3395
2017	3 to 10 years in the federal public service	54	16	9	7	9	1	5	74	16	4876
2017	11 to 20 years in the federal public service	64	17	6	3	2	1	6	87	6	4569
2017	More than 20 years in the federal public service	70	14	4	2	2	1	8	91	4	2759

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	29	14	4	2	0	3	80	6	3392
2017	3 to 10 years in the federal public service	43	31	15	5	3	0	3	77	8	4867
2017	11 to 20 years in the federal public service	43	31	14	5	3	0	3	77	9	4562
2017	More than 20 years in the federal public service	45	30	14	5	3	1	4	78	8	2749

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	37	33	8	4	55	12	3398
2017	3 to 10 years in the federal public service	10	30	38	15	6	40	21	4883
2017	11 to 20 years in the federal public service	9	26	40	16	8	36	24	4578
2017	More than 20 years in the federal public service	11	26	41	15	8	36	23	2756

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	15	37	24	15	1	40	22	3387
2017	3 to 10 years in the federal public service	10	21	40	19	9	0	28	32	4870
2017	11 to 20 years in the federal public service	11	24	38	19	8	0	26	35	4568
2017	More than 20 years in the federal public service	11	25	41	16	6	0	23	36	2750

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	39	14	7	3	5	74	11	3397
2017	3 to 10 years in the federal public service	24	41	15	11	6	2	67	17	4880
2017	11 to 20 years in the federal public service	28	42	14	8	6	2	72	14	4574
2017	More than 20 years in the federal public service	33	41	13	6	4	2	76	11	2758

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	41	16	10	4	2	69	15	3399
2017	3 to 10 years in the federal public service	15	39	17	17	11	1	54	28	4879
2017	11 to 20 years in the federal public service	16	38	18	16	11	2	54	27	4577
2017	More than 20 years in the federal public service	19	39	17	13	9	2	60	23	2753

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	15	85	3394
2017	3 to 10 years in the federal public service	23	77	4875
2017	11 to 20 years in the federal public service	25	75	4574
2017	More than 20 years in the federal public service	24	76	2763
2014	Less than 3 years in the federal public service	11	89	1238
2014	3 to 10 years in the federal public service	19	81	5502
2014	11 to 20 years in the federal public service	23	77	4672
2014	More than 20 years in the federal public service	20	80	3596

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	78	22	511
2017	3 to 10 years in the federal public service	80	20	1138
2017	11 to 20 years in the federal public service	83	17	1154
2017	More than 20 years in the federal public service	79	21	644
2014	Less than 3 years in the federal public service	77	23	134
2014	3 to 10 years in the federal public service	79	21	1027
2014	11 to 20 years in the federal public service	76	24	1055
2014	More than 20 years in the federal public service	76	24	726

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	35	3	6	1	1	1	90	7	399
2017	3 to 10 years in the federal public service	44	33	8	9	4	0	0	78	14	915
2017	11 to 20 years in the federal public service	41	38	6	10	4	1	0	80	15	950
2017	More than 20 years in the federal public service	47	35	6	9	3	0	0	82	12	511
2014	Less than 3 years in the federal public service	57	26	8	7	1	1	0	83	8	103
2014	3 to 10 years in the federal public service	43	36	6	10	4	0	0	80	13	807
2014	11 to 20 years in the federal public service	44	35	6	10	5	0	0	79	15	803
2014	More than 20 years in the federal public service	46	32	6	9	7	0	0	78	15	555

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	24	22	14	12	2	1	25	75	3399
2017	3 to 10 years in the federal public service	22	20	21	15	19	2	1	23	77	4884
2017	11 to 20 years in the federal public service	31	23	18	11	13	3	1	33	67	4578
2017	More than 20 years in the federal public service	41	23	14	8	12	2	1	42	58	2761

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	24	2445
2017	3 to 10 years in the federal public service	24	3652
2017	11 to 20 years in the federal public service	17	2934
2017	More than 20 years in the federal public service	13	1541

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	31	2445
2017	3 to 10 years in the federal public service	37	3652
2017	11 to 20 years in the federal public service	27	2934
2017	More than 20 years in the federal public service	24	1541

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	22	2445
2017	3 to 10 years in the federal public service	28	3652
2017	11 to 20 years in the federal public service	22	2934
2017	More than 20 years in the federal public service	20	1541

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	26	2445
2017	3 to 10 years in the federal public service	53	3652
2017	11 to 20 years in the federal public service	50	2934
2017	More than 20 years in the federal public service	44	1541

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	4	2445
2017	3 to 10 years in the federal public service	10	3652
2017	11 to 20 years in the federal public service	8	2934
2017	More than 20 years in the federal public service	4	1541

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	55	2445
2017	3 to 10 years in the federal public service	32	3652
2017	11 to 20 years in the federal public service	38	2934
2017	More than 20 years in the federal public service	41	1541

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	6	57	18	7	3	8	2400
2017	3 to 10 years in the federal public service	4	46	20	11	5	14	3583
2017	11 to 20 years in the federal public service	6	47	20	10	4	13	2884
2017	More than 20 years in the federal public service	7	47	18	9	4	15	1513

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	15	25	15	16	20	2	8	44	40	2449
2017	3 to 10 years in the federal public service	9	21	14	18	29	1	7	33	51	3662
2017	11 to 20 years in the federal public service	8	19	15	16	28	2	10	32	51	2951
2017	More than 20 years in the federal public service	8	18	14	17	29	2	13	30	53	1557

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	11	13	19	43	2	7	17	68	2455
2017	3 to 10 years in the federal public service	2	7	9	15	60	1	6	9	81	3661
2017	11 to 20 years in the federal public service	3	8	11	16	51	2	8	12	75	2951
2017	More than 20 years in the federal public service	3	7	12	16	50	2	9	12	75	1553

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me