2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	44	40	4	9	2	84	11	308
2017	FI-01	49	32	4	12	3	81	15	73
2017	FI-02	47	41	3	8	2	88	10	115
2017	FI-03	43	45	4	6	2	88	9	81
2017	FI-04	31	46	9	11	3	77	14	35
2014	FI	41	41	6	9	3	82	12	320
2014	FI-01	35	45	5	9	5	81	14	93
2014	FI-02	45	35	5	12	3	80	15	106
2014	FI-03	44	39	6	6	4	84	10	79
2014	FI-04	38	51	8	3	0	89	3	37
2011	FI	37	49	4	7	2	86	10	377
2011	FI-01	42	43	3	10	2	85	12	127
2011	FI-02	33	50	6	6	4	83	11	112
2011	FI-03	34	54	4	7	1	88	8	91
2011	FI-04	40	53	3	3	3	93	5	40
2008	FI	39	45	4	9	3	84	12	271
2008	FI-01	33	55	4	5	4	88	8	85
2008	FI-02	41	41	2	13	2	82	15	85
2008	FI-03	41	36	9	11	3	77	14	66
2008	FI-04	52	44	0	4	0	96	4	27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	65	29	5	1	1	0	0	94	2	308
2017	FI-01	66	29	4	0	1	0	0	95	1	73
2017	FI-02	68	29	2	2	0	0	0	97	2	115
2017	FI-03	63	27	7	1	1	0	0	90	2	81
2017	FI-04	54	31	9	3	0	0	3	88	3	35
2014	FI	64	28	3	2	2	0	1	92	4	320
2014	FI-01	71	20	1	5	2	0	1	91	8	93
2014	FI-02	62	30	4	0	2	1	1	94	2	106
2014	FI-03	61	30	4	4	1	0	0	91	5	79
2014	FI-04	57	38	3	0	3	0	0	95	3	37
2011	FI	67	28	2	3	1	0	0	95	3	377
2011	FI-01	69	28	1	2	0	0	1	98	2	127
2011	FI-02	68	22	4	4	2	0	0	90	5	112
2011	FI-03	66	30	1	3	0	0	0	96	3	91
2011	FI-04	60	35	0	3	3	0	0	95	5	40
2008	FI	64	27	4	3	1	1	0	92	3	271
2008	FI-01	71	24	4	1	1	0	0	94	2	85
2008	FI-02	66	27	5	1	0	1	0	94	1	85
2008	FI-03	53	30	5	8	2	2	2	86	9	66
2008	FI-04	70	30	0	0	0	0	0	100	0	27

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	48	24	8	15	4	0	72	19	308
2017	FI-01	58	14	10	15	3	1	72	18	73
2017	FI-02	56	25	6	9	3	0	81	13	115
2017	FI-03	35	28	9	23	5	0	63	28	81
2017	FI-04	31	29	14	20	6	0	60	26	35
2014	FI	49	24	9	10	7	1	74	17	319
2014	FI-01	61	22	4	9	3	1	83	12	92
2014	FI-02	53	23	13	5	6	1	76	10	106
2014	FI-03	39	25	8	15	13	0	65	28	79
2014	FI-04	30	32	11	19	8	0	62	27	37
2011	FI	50	21	9	14	4	1	72	19	377
2011	FI-01	57	17	5	16	3	2	76	19	127
2011	FI-02	54	19	9	11	6	2	74	17	113
2011	FI-03	37	27	15	16	2	1	66	19	91
2011	FI-04	48	23	10	13	8	0	70	20	40
2008	FI	51	23	8	15	3	0	74	18	271
2008	FI-01	55	22	8	12	2	0	78	14	85
2008	FI-02	59	18	11	11	1	1	77	12	85
2008	FI-03	44	24	2	26	5	0	68	30	66
2008	FI-04	37	33	11	15	4	0	70	19	27

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	34	7	10	10	0	73	20	307
2017	FI-01	45	32	4	10	10	0	77	19	72
2017	FI-02	42	35	6	11	6	0	76	17	115
2017	FI-03	37	38	9	7	9	0	75	16	81
2017	FI-04	23	29	11	9	29	0	51	37	35
2014	FI	44	37	8	8	3	0	81	11	320
2014	FI-01	50	32	4	10	3	0	83	13	93
2014	FI-02	48	33	10	6	2	1	82	8	106
2014	FI-03	39	42	10	5	4	0	81	9	79
2014	FI-04	30	46	8	11	5	0	76	16	37
2011	FI	42	39	9	9	2	0	80	11	376
2011	FI-01	42	41	9	7	1	0	83	8	126
2011	FI-02	42	39	7	8	4	0	81	12	112
2011	FI-03	37	41	10	10	2	0	78	12	91
2011	FI-04	50	23	8	15	5	0	73	20	40

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	31	49	9	7	4	0	0	80	11	307
2017	FI-01	31	44	11	8	7	0	0	74	15	73
2017	FI-02	28	54	8	7	4	0	0	82	10	114
2017	FI-03	36	47	9	6	2	0	0	83	9	81
2017	FI-04	31	46	11	11	0	0	0	77	11	35
2014	FI	23	46	11	11	10	0	0	69	20	320
2014	FI-01	21	41	10	12	15	0	1	63	27	93
2014	FI-02	20	45	10	12	12	0	0	65	25	106
2014	FI-03	27	48	11	10	4	0	0	75	14	79
2014	FI-04	32	51	11	3	3	0	0	84	5	37
2011	FI	29	42	12	12	5	0	0	71	16	378
2011	FI-01	24	46	13	13	3	0	0	70	17	127
2011	FI-02	27	42	10	13	8	1	0	69	21	113
2011	FI-03	27	42	19	8	4	0	0	69	12	91
2011	FI-04	50	40	5	5	0	0	0	90	5	40
2008	FI	23	39	15	14	8	0	0	62	22	271
2008	FI-01	19	45	14	15	7	0	0	64	22	85
2008	FI-02	24	34	13	16	13	0	0	58	29	85
2008	FI-03	24	36	21	11	5	2	2	63	16	66
2008	FI-04	26	48	19	4	4	0	0	74	7	27

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	44	9	5	4	0	83	8	306
2017	FI-01	33	49	8	4	5	0	82	9	73
2017	FI-02	42	38	11	5	4	0	80	9	114
2017	FI-03	40	44	10	4	3	0	84	6	80
2017	FI-04	40	54	3	3	0	0	94	3	35
2014	FI	38	43	10	7	2	0	82	9	320
2014	FI-01	38	37	19	4	1	1	75	5	93
2014	FI-02	36	42	8	10	4	0	78	14	106
2014	FI-03	30	54	5	10	0	0	85	10	79
2014	FI-04	62	35	3	0	0	0	97	0	37
2011	FI	40	44	10	5	2	0	83	7	377
2011	FI-01	39	42	10	9	1	0	80	9	127
2011	FI-02	41	44	9	3	4	0	85	6	113
2011	FI-03	38	42	13	2	4	0	80	7	90
2011	FI-04	45	50	3	3	0	0	95	3	40
2008	FI	34	43	11	10	3	0	77	12	271
2008	FI-01	19	58	9	11	4	0	76	14	85
2008	FI-02	32	36	18	11	4	0	68	14	85
2008	FI-03	41	41	9	8	2	0	82	9	66
2008	FI-04	63	33	0	4	0	0	96	4	27

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	44	41	9	4	2	0	0	85	6	306
2017	FI-01	39	40	7	7	7	0	0	79	14	73
2017	FI-02	41	43	13	2	1	0	0	84	3	114
2017	FI-03	46	40	6	6	1	0	0	86	8	80
2017	FI-04	54	43	3	0	0	0	0	97	0	35
2014	FI	41	46	6	3	3	0	0	88	7	320
2014	FI-01	35	47	5	5	6	1	0	83	11	93
2014	FI-02	41	47	6	2	5	0	0	88	7	106
2014	FI-03	38	49	8	5	0	0	0	87	5	79
2014	FI-04	65	32	3	0	0	0	0	97	0	37
2011	FI	41	45	7	4	2	0	0	86	7	378
2011	FI-01	32	50	10	6	2	0	0	83	7	127
2011	FI-02	37	46	8	4	4	0	1	84	8	113
2011	FI-03	52	38	3	4	2	0	0	90	7	91
2011	FI-04	55	43	0	3	0	0	0	98	3	40
2008	FI	36	48	7	7	1	0	0	85	9	271
2008	FI-01	21	60	6	8	5	0	0	81	13	85
2008	FI-02	39	42	9	9	0	0	0	81	9	85
2008	FI-03	44	42	8	5	0	2	0	88	5	66
2008	FI-04	59	41	0	0	0	0	0	100	0	27

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	48	40	5	4	3	0	88	7	305
2017	FI-01	46	37	4	7	5	0	84	12	72
2017	FI-02	52	39	5	1	4	0	90	4	114
2017	FI-03	46	45	4	2	3	0	91	5	80
2017	FI-04	43	37	11	9	0	0	80	9	35
2014	FI	40	45	8	6	2	0	85	7	320
2014	FI-01	40	43	6	8	2	1	83	10	93
2014	FI-02	38	46	10	4	2	0	84	6	106
2014	FI-03	38	49	5	6	1	0	87	8	79
2014	FI-04	51	32	11	5	0	0	84	5	37

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	45	35	9	7	4	0	1	80	11	306
2017	FI-01	41	34	8	11	4	0	1	76	16	73
2017	FI-02	47	33	8	5	4	0	2	82	10	114
2017	FI-03	48	35	10	5	3	0	0	82	8	80
2017	FI-04	37	40	9	9	3	0	3	79	12	35
2014	FI	41	36	10	5	5	0	1	79	11	320
2014	FI-01	41	30	12	5	10	1	2	73	15	93
2014	FI-02	44	35	12	4	4	0	1	80	8	106
2014	FI-03	35	42	9	8	5	0	1	78	13	79
2014	FI-04	49	41	5	5	0	0	0	89	5	37
2011	FI	41	42	8	5	2	1	1	84	7	378
2011	FI-01	46	39	6	6	2	0	2	87	7	127
2011	FI-02	39	44	7	6	2	2	0	85	8	113
2011	FI-03	37	45	7	4	4	0	2	84	9	91
2011	FI-04	40	40	20	0	0	0	0	80	0	40

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	41	27	11	7	6	1	7	74	14	306
2017	FI-01	39	22	11	13	7	1	7	66	22	73
2017	FI-02	40	24	11	6	8	0	11	72	16	114
2017	FI-03	46	30	13	2	2	1	5	81	5	80
2017	FI-04	37	43	6	9	3	0	3	82	12	35
2014	FI	37	28	9	8	10	2	7	71	20	320
2014	FI-01	39	23	11	9	9	1	10	69	19	93
2014	FI-02	38	28	8	8	10	1	7	71	19	106
2014	FI-03	35	29	11	8	13	0	4	67	21	79
2014	FI-04	32	43	0	11	3	5	5	85	15	37
2011	FI	37	26	10	10	8	1	8	69	20	378
2011	FI-01	34	31	10	9	7	2	7	71	18	127
2011	FI-02	37	23	11	11	9	0	10	67	22	113
2011	FI-03	42	24	11	9	8	0	7	71	18	91
2011	FI-04	38	23	5	15	8	0	13	69	26	40
2008	FI	36	23	11	11	10	2	8	65	23	271
2008	FI-01	36	21	11	8	12	1	11	65	23	85
2008	FI-02	39	22	11	12	7	4	6	68	21	85
2008	FI-03	39	32	11	9	5	2	3	75	14	66
2008	FI-04	15	19	7	26	19	0	15	39	52	27

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	48	12	6	5	77	11	308
2017	FI-01	25	48	14	7	7	73	13	73
2017	FI-02	29	47	11	8	5	76	13	115
2017	FI-03	32	48	14	1	5	80	6	81
2017	FI-04	29	57	11	3	0	86	3	35
2014	FI	28	47	12	8	5	75	13	320
2014	FI-01	28	41	16	8	8	69	15	93
2014	FI-02	27	45	12	9	6	73	15	106
2014	FI-03	22	53	11	11	3	75	14	79
2014	FI-04	46	46	5	3	0	92	3	37
2011	FI	29	49	11	7	3	78	11	378
2011	FI-01	28	45	15	11	2	72	13	127
2011	FI-02	25	53	10	8	4	78	12	113
2011	FI-03	27	54	8	5	5	81	11	91
2011	FI-04	45	45	8	0	3	90	3	40
2008	FI	22	46	15	11	6	68	17	270
2008	FI-01	16	51	18	8	7	67	15	85
2008	FI-02	22	39	19	15	5	61	20	85
2008	FI-03	25	46	12	12	5	71	17	65
2008	FI-04	37	56	4	4	0	93	4	27

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	45	17	7	6	0	0	70	13	308
2017	FI-01	23	46	15	11	5	0	0	69	16	73
2017	FI-02	23	47	17	6	5	1	0	71	11	115
2017	FI-03	26	43	17	6	7	0	0	69	14	81
2017	FI-04	26	46	17	6	6	0	0	71	11	35
2014	FI	24	40	19	8	8	0	1	65	16	319
2014	FI-01	20	35	23	10	11	0	2	55	21	92
2014	FI-02	25	44	15	7	8	0	0	70	15	106
2014	FI-03	25	38	22	10	5	0	0	63	15	79
2014	FI-04	35	43	19	3	0	0	0	78	3	37
2011	FI	22	45	17	10	6	0	0	67	16	378
2011	FI-01	19	40	17	16	9	0	0	59	24	127
2011	FI-02	25	50	12	8	5	0	0	74	13	113
2011	FI-03	22	49	20	4	4	0	0	71	9	91
2011	FI-04	28	40	20	8	5	0	0	68	13	40

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	49	12	8	5	0	75	13	308
2017	FI-01	27	48	13	9	3	0	75	11	73
2017	FI-02	23	47	11	10	8	1	70	18	115
2017	FI-03	27	48	11	7	6	0	75	14	81
2017	FI-04	31	60	6	3	0	0	91	3	35

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	50	8	4	2	0	86	6	306
2017	FI-01	37	45	14	3	1	0	82	4	72
2017	FI-02	31	53	5	7	3	1	85	10	115
2017	FI-03	36	49	9	4	3	0	85	6	80
2017	FI-04	37	57	6	0	0	0	94	0	35
2014	FI	34	50	10	4	2	0	84	6	320
2014	FI-01	31	48	9	9	3	0	79	12	93
2014	FI-02	30	57	9	3	1	0	87	4	106
2014	FI-03	29	51	15	4	1	0	80	5	79
2014	FI-04	59	38	3	0	0	0	97	0	37
2011	FI	36	46	12	4	2	1	82	6	378
2011	FI-01	35	42	16	7	1	0	76	8	127
2011	FI-02	34	50	11	2	4	1	84	5	113
2011	FI-03	33	52	8	4	2	1	86	7	91
2011	FI-04	55	38	8	0	0	0	93	0	40
2008	FI	31	41	13	9	6	0	72	15	271
2008	FI-01	20	44	15	14	7	0	64	21	85
2008	FI-02	32	39	15	8	6	0	71	14	85
2008	FI-03	33	39	14	8	5	2	74	12	66
2008	FI-04	59	41	0	0	0	0	100	0	27

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	45	17	6	5	0	72	11	308
2017	FI-01	28	34	24	8	4	1	63	12	73
2017	FI-02	25	47	17	6	5	0	72	11	115
2017	FI-03	26	51	12	5	6	0	77	11	81
2017	FI-04	26	51	14	3	6	0	77	9	35

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	43	42	10	2	2	0	85	5	308
2017	FI-01	45	39	9	4	3	0	84	7	73
2017	FI-02	39	43	12	3	3	0	83	5	115
2017	FI-03	44	42	10	1	2	0	86	4	81
2017	FI-04	49	49	3	0	0	0	97	0	35
2014	FI	50	38	9	3	0	0	88	3	319
2014	FI-01	50	36	10	3	0	1	87	3	93
2014	FI-02	50	38	10	2	1	0	88	3	105
2014	FI-03	42	43	10	5	0	0	85	5	79
2014	FI-04	65	32	3	0	0	0	97	0	37
2011	FI	49	39	9	2	1	0	88	3	377
2011	FI-01	48	41	9	2	0	0	89	2	127
2011	FI-02	48	37	11	4	1	0	85	4	112
2011	FI-03	44	44	7	3	2	0	88	5	91
2011	FI-04	65	28	8	0	0	0	93	0	40

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	47	8	9	5	0	78	13	307
2017	FI-01	23	43	7	18	8	1	67	26	73
2017	FI-02	34	47	9	7	3	0	81	10	115
2017	FI-03	32	50	9	4	5	0	82	9	80
2017	FI-04	40	46	11	3	0	0	86	3	35
2014	FI	24	47	14	7	8	0	71	15	320
2014	FI-01	21	43	17	8	11	0	65	18	93
2014	FI-02	19	50	12	10	8	0	69	19	106
2014	FI-03	23	47	20	5	5	0	70	10	79
2014	FI-04	46	51	0	3	0	0	97	3	37
2011	FI	30	46	12	8	4	0	77	12	377
2011	FI-01	23	49	14	9	6	0	72	14	127
2011	FI-02	28	50	10	9	4	0	78	12	113
2011	FI-03	34	44	10	8	2	1	80	10	90
2011	FI-04	50	38	5	5	3	0	88	8	40

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	40	16	4	5	0	75	9	308
2017	FI-01	32	37	11	8	11	1	70	19	73
2017	FI-02	36	43	11	4	4	0	80	9	115
2017	FI-03	33	40	23	1	2	0	73	4	81
2017	FI-04	46	31	20	3	0	0	77	3	35
2014	FI	36	40	14	5	6	0	76	11	320
2014	FI-01	36	33	16	3	11	0	70	14	93
2014	FI-02	33	43	11	6	7	0	76	12	106
2014	FI-03	34	41	16	6	3	0	75	9	79
2014	FI-04	43	46	8	3	0	0	89	3	37

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	33	45	12	7	3	0	0	78	10	308
2017	FI-01	35	36	13	11	4	0	1	71	15	73
2017	FI-02	34	45	12	5	3	0	0	79	9	115
2017	FI-03	28	51	12	8	1	0	0	79	9	81
2017	FI-04	37	49	9	0	6	0	0	86	6	35
2014	FI	28	45	14	7	5	0	0	73	13	320
2014	FI-01	27	40	13	9	10	1	1	68	19	93
2014	FI-02	29	39	18	8	7	0	0	68	14	106
2014	FI-03	25	52	14	8	1	0	0	77	9	79
2014	FI-04	35	59	5	0	0	0	0	95	0	37
2011	FI	33	47	13	6	1	1	0	80	7	376
2011	FI-01	28	47	17	6	1	2	0	76	6	126
2011	FI-02	35	46	11	8	1	0	0	80	9	112
2011	FI-03	35	52	8	3	2	0	0	87	5	91
2011	FI-04	43	45	10	3	0	0	0	88	3	40

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	45	13	5	4	0	79	8	308
2017	FI-01	37	39	15	4	5	0	76	9	73
2017	FI-02	33	45	12	6	4	0	78	10	115
2017	FI-03	34	46	14	2	4	0	80	6	81
2017	FI-04	37	54	3	6	0	0	91	6	35
2014	FI	31	47	12	6	4	0	78	10	320
2014	FI-01	31	43	16	4	5	0	74	10	93
2014	FI-02	27	51	8	7	7	0	78	13	106
2014	FI-03	25	49	14	10	1	0	75	11	79
2014	FI-04	54	41	5	0	0	0	95	0	37
2011	FI	36	47	11	3	2	0	83	5	378
2011	FI-01	39	43	14	4	0	1	82	4	127
2011	FI-02	33	51	8	4	4	0	84	8	113
2011	FI-03	35	47	11	3	3	0	82	7	91
2011	FI-04	43	50	8	0	0	0	93	0	40
2008	FI	29	49	9	11	3	0	78	13	271
2008	FI-01	21	59	6	9	5	0	80	14	85
2008	FI-02	29	41	14	14	1	0	71	15	85
2008	FI-03	33	45	9	11	2	0	79	12	66
2008	FI-04	41	56	0	4	0	0	96	4	27

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	42	40	12	5	1	0	1	82	6	308
2017	FI-01	50	32	12	4	0	0	1	83	4	73
2017	FI-02	42	41	12	4	2	0	0	83	5	115
2017	FI-03	38	44	11	5	0	0	1	84	5	81
2017	FI-04	31	40	11	11	6	0	0	71	17	35
2014	FI	37	40	16	6	2	0	0	77	8	320
2014	FI-01	42	40	11	4	2	0	1	83	6	93
2014	FI-02	43	36	16	5	0	0	0	79	5	106
2014	FI-03	25	51	15	5	4	0	0	76	9	79
2014	FI-04	22	30	32	14	3	0	0	51	16	37
2011	FI	35	38	15	8	3	0	0	74	12	378
2011	FI-01	46	34	10	8	2	1	0	80	10	127
2011	FI-02	37	44	12	1	5	0	0	81	6	113
2011	FI-03	27	41	16	12	3	0	0	68	15	91
2011	FI-04	18	30	25	25	3	0	0	48	28	40
2008	FI	27	34	21	12	4	0	0	62	17	271
2008	FI-01	39	35	14	11	1	0	0	74	12	85
2008	FI-02	31	36	19	11	2	1	0	68	13	85
2008	FI-03	17	29	29	17	8	0	2	46	25	66
2008	FI-04	7	33	41	11	7	0	0	41	19	27

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	7	21	42	22	6	0	2	28	29	307
2017	FI-01	5	15	46	26	5	0	1	32	21	72
2017	FI-02	8	21	38	22	8	1	3	31	30	115
2017	FI-03	6	23	46	22	2	0	0	25	30	81
2017	FI-04	11	29	34	17	9	0	0	26	40	35
2014	FI	10	28	38	16	5	1	2	22	40	320
2014	FI-01	10	21	42	17	4	1	4	23	33	93
2014	FI-02	10	27	38	19	6	0	0	25	38	106
2014	FI-03	13	34	37	9	5	0	3	14	48	79
2014	FI-04	8	38	30	19	3	3	0	22	47	37
2011	FI	12	29	34	15	8	1	1	24	42	378
2011	FI-01	8	26	34	18	10	2	2	30	35	127
2011	FI-02	11	29	29	19	9	2	1	29	41	113
2011	FI-03	19	34	34	10	3	0	0	13	53	91
2011	FI-04	10	28	48	10	5	0	0	15	38	40
2008	FI	14	37	30	13	4	0	1	17	52	271
2008	FI-01	15	32	29	12	8	0	4	21	49	85
2008	FI-02	16	26	36	19	2	0	0	21	42	85
2008	FI-03	14	47	29	9	2	0	0	11	61	66
2008	FI-04	7	63	22	7	0	0	0	7	70	27

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	6	13	32	29	15	2	3	46	19	306
2017	FI-01	8	11	29	29	15	1	5	48	21	72
2017	FI-02	4	15	33	24	17	4	3	44	21	114
2017	FI-03	4	12	31	33	15	2	2	51	17	81
2017	FI-04	6	11	40	31	11	0	0	43	17	35
2014	FI	10	19	37	22	9	1	2	32	29	320
2014	FI-01	9	15	41	20	9	3	3	31	25	93
2014	FI-02	12	18	33	27	8	0	1	36	30	106
2014	FI-03	10	24	41	15	6	0	4	22	36	79
2014	FI-04	5	19	38	27	11	0	0	38	24	37
2011	FI	12	23	31	18	11	2	2	31	37	378
2011	FI-01	8	24	21	23	17	5	3	43	34	127
2011	FI-02	10	18	39	20	12	0	2	32	28	113
2011	FI-03	18	26	35	12	8	0	1	20	44	91
2011	FI-04	15	33	35	13	5	0	0	18	48	40
2008	FI	23	33	22	14	5	1	1	20	58	270
2008	FI-01	17	29	23	18	7	2	5	27	49	84
2008	FI-02	22	33	19	18	8	0	0	26	55	85
2008	FI-03	27	38	24	8	2	2	0	9	66	66
2008	FI-04	30	37	30	4	0	0	0	4	67	27

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	9	21	38	20	7	1	4	28	32	306
2017	FI-01	4	14	39	29	9	1	4	40	19	72
2017	FI-02	7	24	32	23	8	1	5	33	33	114
2017	FI-03	12	25	42	11	6	1	2	18	39	81
2017	FI-04	23	17	43	14	3	0	0	17	40	35
2014	FI	12	25	34	17	8	2	3	26	39	317
2014	FI-01	12	14	40	19	6	3	5	28	28	93
2014	FI-02	12	21	30	22	12	1	3	35	34	104
2014	FI-03	14	33	32	13	6	0	3	19	48	79
2014	FI-04	8	47	36	6	0	3	0	6	57	36
2011	FI	16	26	32	17	8	1	1	25	42	375
2011	FI-01	13	18	37	17	12	2	1	29	33	126
2011	FI-02	16	22	30	20	11	0	1	31	39	112
2011	FI-03	16	36	31	14	1	0	1	16	53	91
2011	FI-04	18	38	26	15	3	0	0	18	56	39
2008	FI	12	26	38	14	5	1	3	20	40	270
2008	FI-01	6	24	36	14	10	4	7	27	33	84
2008	FI-02	14	24	40	15	5	1	1	20	39	85
2008	FI-03	17	33	36	12	2	0	0	14	50	66
2008	FI-04	15	26	41	15	4	0	0	19	41	27

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	2	15	42	29	10	0	2	39	18	305
2017	FI-01	0	17	32	35	11	0	5	48	18	72
2017	FI-02	3	11	41	33	12	0	2	45	14	113
2017	FI-03	2	19	44	25	10	0	0	35	21	81
2017	FI-04	6	23	54	14	3	0	0	17	29	35
2014	FI	4	19	40	26	9	1	2	36	24	319
2014	FI-01	2	13	37	33	10	2	3	45	16	93
2014	FI-02	5	14	42	25	14	0	0	39	19	105
2014	FI-03	6	24	39	24	5	0	1	29	31	79
2014	FI-04	0	35	49	14	0	3	0	14	36	37
2011	FI	8	24	34	24	10	0	0	34	32	378
2011	FI-01	7	14	31	34	12	1	1	46	22	127
2011	FI-02	5	22	32	27	13	0	0	41	27	113
2011	FI-03	10	34	38	13	4	0	0	18	44	91
2011	FI-04	13	40	38	8	3	0	0	10	53	40
2008	FI	12	28	34	20	6	0	1	26	40	271
2008	FI-01	12	16	31	31	8	0	2	40	29	85
2008	FI-02	8	31	32	19	9	0	1	29	39	85
2008	FI-03	14	33	39	11	3	0	0	14	47	66
2008	FI-04	15	41	44	0	0	0	0	0	56	27

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	7	23	35	22	8	1	5	31	31	307
2017	FI-01	4	26	28	25	7	2	8	35	33	72
2017	FI-02	8	14	39	20	10	3	6	33	24	115
2017	FI-03	10	30	33	18	9	0	0	27	40	81
2017	FI-04	3	26	40	31	0	0	0	31	29	35
2014	FI	15	27	31	17	6	1	3	24	44	320
2014	FI-01	11	29	29	17	6	2	5	25	43	93
2014	FI-02	16	19	29	25	9	0	1	35	35	106
2014	FI-03	11	39	34	11	1	0	3	13	52	79
2014	FI-04	27	24	38	5	3	3	0	8	53	37
2011	FI	14	24	32	18	8	1	2	27	40	377
2011	FI-01	11	21	28	26	10	1	2	38	34	126
2011	FI-02	12	18	35	20	12	1	3	34	30	113
2011	FI-03	21	31	35	8	4	0	1	12	52	91
2011	FI-04	18	40	33	5	3	0	3	8	59	40
2008	FI	21	23	24	20	7	1	4	28	46	270
2008	FI-01	19	16	19	27	12	2	5	42	38	85
2008	FI-02	18	21	27	20	8	0	5	30	41	84
2008	FI-03	24	27	27	15	2	3	2	17	54	66
2008	FI-04	33	33	30	0	0	0	4	0	69	27

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	6	22	31	25	11	2	2	38	30	307
2017	FI-01	7	26	30	19	15	0	3	35	34	72
2017	FI-02	5	18	34	24	11	3	3	38	25	115
2017	FI-03	7	27	27	23	11	2	1	36	36	81
2017	FI-04	6	14	34	40	6	0	0	46	20	35
2014	FI	7	17	31	30	10	2	3	42	25	318
2014	FI-01	9	10	27	34	10	5	5	49	21	92
2014	FI-02	8	17	28	32	13	1	1	47	25	105
2014	FI-03	8	22	37	27	5	0	3	32	30	79
2014	FI-04	0	24	43	19	11	0	3	31	25	37
2011	FI	13	23	33	16	11	1	2	28	38	378
2011	FI-01	16	20	29	16	15	2	2	32	37	127
2011	FI-02	9	21	31	22	12	1	4	36	31	113
2011	FI-03	15	31	41	9	3	0	1	12	47	91
2011	FI-04	10	25	38	15	13	0	0	28	35	40
2008	FI	19	28	30	15	6	2	1	21	48	270
2008	FI-01	19	27	26	15	7	1	4	24	49	84
2008	FI-02	16	21	33	20	7	2	0	28	39	85
2008	FI-03	15	44	30	5	0	5	2	5	63	66
2008	FI-04	33	15	37	11	4	0	0	15	48	27

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	11	17	41	20	7	1	2	29	29	307
2017	FI-01	7	27	33	19	10	0	4	30	36	72
2017	FI-02	11	12	43	21	10	1	3	32	24	115
2017	FI-03	11	17	41	22	6	1	1	29	29	81
2017	FI-04	14	14	54	14	0	3	0	15	29	35
2014	FI	9	20	38	19	10	2	3	30	30	320
2014	FI-01	8	15	33	28	8	4	4	39	25	93
2014	FI-02	10	15	39	16	15	3	2	33	27	106
2014	FI-03	10	32	35	15	5	0	3	21	43	79
2014	FI-04	5	22	51	14	5	3	0	19	28	37

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	60	24	5	7	2	0	1	85	10	308
2017	FI-01	58	26	7	8	0	0	1	85	8	73
2017	FI-02	67	19	5	4	3	0	2	88	7	115
2017	FI-03	56	28	2	10	4	0	0	84	14	81
2017	FI-04	49	26	11	11	0	0	3	76	12	35
2014	FI	61	24	5	6	3	0	2	86	9	320
2014	FI-01	66	19	5	2	2	0	4	90	5	93
2014	FI-02	60	27	4	5	3	0	1	89	8	106
2014	FI-03	59	23	4	9	5	0	0	82	14	79
2014	FI-04	49	27	11	11	3	0	0	76	14	37
2011	FI	57	24	8	6	3	0	1	83	10	378
2011	FI-01	59	22	7	5	5	0	2	83	10	127
2011	FI-02	56	25	7	6	4	0	2	82	11	113
2011	FI-03	59	26	5	7	2	0	0	86	9	91
2011	FI-04	50	23	18	10	0	0	0	73	10	40
2008	FI	59	18	8	7	3	1	4	81	10	271
2008	FI-01	56	15	14	5	4	2	4	76	9	85
2008	FI-02	66	15	6	5	4	0	5	85	9	85
2008	FI-03	58	23	2	12	5	0	2	82	17	66
2008	FI-04	63	22	7	7	0	0	0	85	7	27

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	35	14	10	6	4	6	67	18	308
2017	FI-01	23	39	13	9	7	5	4	68	17	73
2017	FI-02	30	30	10	13	8	4	5	66	23	115
2017	FI-03	20	37	16	7	6	4	10	66	16	81
2017	FI-04	26	37	23	9	3	0	3	65	12	35
2014	FI	29	28	20	6	5	5	6	65	13	320
2014	FI-01	30	25	19	6	4	6	9	65	13	93
2014	FI-02	33	29	20	3	8	4	4	67	11	106
2014	FI-03	25	33	16	9	3	6	8	68	13	79
2014	FI-04	27	24	24	11	5	5	3	56	18	37

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	41	37	9	9	3	1	0	79	12	308
2017	FI-01	37	38	15	4	5	0	0	75	10	73
2017	FI-02	41	34	8	14	3	1	0	75	17	115
2017	FI-03	42	39	9	5	2	1	1	84	8	81
2017	FI-04	46	40	6	9	0	0	0	86	9	35
2014	FI	47	33	9	6	4	1	0	81	10	320
2014	FI-01	40	32	15	5	8	0	0	72	13	93
2014	FI-02	47	34	5	9	3	2	0	83	13	106
2014	FI-03	51	32	9	5	3	1	0	83	8	79
2014	FI-04	59	35	5	0	0	0	0	95	0	37

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	49	14	8	2	1	1	75	11	308
2017	FI-01	23	48	13	10	3	3	0	73	13	73
2017	FI-02	25	42	20	8	4	1	0	68	12	115
2017	FI-03	25	59	5	10	0	0	1	85	10	81
2017	FI-04	26	57	14	0	0	0	3	85	0	35
2014	FI	26	46	12	11	3	1	0	74	14	320
2014	FI-01	26	38	18	13	3	2	0	65	16	93
2014	FI-02	28	42	9	15	6	0	0	70	21	106
2014	FI-03	20	57	10	6	3	3	1	80	9	79
2014	FI-04	35	59	5	0	0	0	0	95	0	37
2011	FI	24	47	13	11	3	1	1	72	14	377
2011	FI-01	19	47	11	14	4	3	2	69	19	127
2011	FI-02	26	43	14	12	4	0	1	69	16	112
2011	FI-03	20	52	15	9	3	0	1	72	12	91
2011	FI-04	43	48	5	3	0	3	0	92	3	40
2008	FI	26	43	11	12	6	1	0	70	18	270
2008	FI-01	25	41	9	15	6	4	0	68	22	85
2008	FI-02	28	42	13	9	6	1	0	71	15	85
2008	FI-03	20	43	15	14	8	0	0	63	22	65
2008	FI-04	30	56	7	7	0	0	0	85	7	27

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	38	16	10	6	7	1	65	17	308
2017	FI-01	14	34	20	12	9	10	0	53	24	73
2017	FI-02	21	33	17	13	5	10	1	60	20	115
2017	FI-03	32	47	11	5	2	2	0	81	8	81
2017	FI-04	20	49	14	6	9	3	0	71	15	35
2014	FI	20	37	15	12	6	9	1	63	20	320
2014	FI-01	19	28	11	19	9	13	1	55	32	93
2014	FI-02	19	33	19	15	6	8	0	57	23	106
2014	FI-03	19	46	18	3	6	8	1	71	10	79
2014	FI-04	32	51	8	3	3	3	0	86	6	37
2011	FI	27	35	12	13	7	5	1	66	22	377
2011	FI-01	20	32	13	20	9	5	1	55	31	127
2011	FI-02	25	34	11	13	9	7	1	64	24	112
2011	FI-03	34	33	13	8	7	4	1	71	15	91
2011	FI-04	38	53	3	3	0	0	5	95	3	40
2008	FI	27	31	17	10	7	8	1	64	18	270
2008	FI-01	18	33	18	8	8	14	1	60	19	85
2008	FI-02	33	25	16	15	5	6	0	61	21	85
2008	FI-03	28	32	20	5	9	6	0	64	15	65
2008	FI-04	41	41	7	4	7	0	0	81	11	27

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	10	23	20	15	9	18	5	43	31	308
2017	FI-01	8	18	22	16	9	25	1	35	35	73
2017	FI-02	10	21	21	13	10	20	5	41	31	115
2017	FI-03	14	19	20	17	9	15	7	41	33	81
2017	FI-04	9	51	17	9	9	3	3	64	18	35
2014	FI	8	22	21	15	12	15	6	39	34	320
2014	FI-01	5	18	21	16	13	20	5	32	39	93
2014	FI-02	8	22	16	17	14	17	7	38	41	106
2014	FI-03	11	22	22	16	9	15	5	41	32	79
2014	FI-04	11	38	30	5	11	0	5	51	17	37

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	40	45	8	5	2	85	6	308
2017	FI-01	41	46	5	5	3	87	8	73
2017	FI-02	39	45	7	6	3	84	9	115
2017	FI-03	41	44	12	2	0	85	2	81
2017	FI-04	40	49	9	3	0	89	3	35
2014	FI	45	43	7	3	2	88	5	320
2014	FI-01	42	47	4	3	3	89	6	93
2014	FI-02	46	40	8	5	1	86	6	106
2014	FI-03	41	51	6	1	1	91	3	79
2014	FI-04	59	30	5	5	0	89	5	37

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	35	43	11	8	3	0	0	78	10	308
2017	FI-01	38	43	7	8	3	1	0	82	11	73
2017	FI-02	36	41	13	6	3	0	0	77	10	115
2017	FI-03	31	46	12	11	0	0	0	77	11	81
2017	FI-04	31	46	11	6	6	0	0	77	11	35
2014	FI	36	41	11	6	4	1	1	78	11	320
2014	FI-01	38	35	12	8	6	0	1	74	14	93
2014	FI-02	38	43	8	7	4	0	1	82	10	106
2014	FI-03	28	46	14	6	5	1	0	74	12	79
2014	FI-04	46	38	14	0	0	3	0	86	0	37
2011	FI	29	43	16	7	4	1	0	73	11	378
2011	FI-01	28	43	13	10	5	1	0	71	15	127
2011	FI-02	29	39	19	7	4	1	0	69	12	113
2011	FI-03	31	45	14	5	3	0	1	77	9	91
2011	FI-04	35	48	13	3	3	0	0	83	5	40
2008	FI	24	45	12	8	9	1	1	70	18	271
2008	FI-01	27	39	14	6	11	0	4	68	17	85
2008	FI-02	20	45	11	14	9	1	0	65	24	85
2008	FI-03	24	52	11	8	3	3	0	78	11	66
2008	FI-04	26	59	7	0	7	0	0	85	7	27

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	46	32	11	6	3	2	1	80	9	307
2017	FI-01	46	30	10	8	3	4	0	79	11	72
2017	FI-02	50	26	13	3	3	1	3	79	7	115
2017	FI-03	38	38	12	7	1	2	0	78	9	81
2017	FI-04	46	46	0	3	6	0	0	91	9	35
2014	FI	43	37	10	5	3	1	0	81	8	319
2014	FI-01	42	34	15	3	5	0	0	76	9	92
2014	FI-02	44	36	8	8	3	0	1	81	10	106
2014	FI-03	32	47	9	6	3	4	0	82	9	79
2014	FI-04	68	24	5	0	0	3	0	94	0	37
2011	FI	41	39	11	4	4	1	0	81	8	378
2011	FI-01	36	43	9	5	5	2	1	81	10	127
2011	FI-02	39	42	8	4	4	3	0	84	8	113
2011	FI-03	46	33	15	1	4	0	0	79	5	91
2011	FI-04	55	33	8	3	3	0	0	88	5	40
2008	FI	34	36	11	9	6	4	0	74	15	271
2008	FI-01	36	33	13	6	7	4	1	73	14	85
2008	FI-02	33	31	14	13	4	6	0	68	18	85
2008	FI-03	36	41	8	8	3	5	0	81	11	66
2008	FI-04	30	52	4	7	4	4	0	85	12	27

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	46	35	9	6	2	1	1	83	9	308
2017	FI-01	47	30	5	13	0	3	1	80	14	73
2017	FI-02	48	36	7	3	4	0	1	85	8	115
2017	FI-03	37	43	15	5	0	0	0	80	5	81
2017	FI-04	57	29	6	6	3	0	0	86	9	35
2014	FI	41	35	12	8	4	1	0	77	12	320
2014	FI-01	40	32	18	4	5	0	0	72	10	93
2014	FI-02	39	37	10	10	4	0	0	75	14	106
2014	FI-03	37	42	8	9	4	1	0	79	13	79
2014	FI-04	65	22	3	5	3	3	0	89	8	37
2011	FI	36	43	8	8	4	1	0	79	13	378
2011	FI-01	34	43	9	9	6	1	0	77	14	127
2011	FI-02	30	48	8	9	4	1	0	79	13	113
2011	FI-03	43	36	9	9	3	0	0	79	12	91
2011	FI-04	48	45	5	0	3	0	0	93	3	40
2008	FI	28	39	13	11	7	2	0	69	18	271
2008	FI-01	29	33	16	9	8	2	1	65	18	85
2008	FI-02	26	36	15	15	5	2	0	64	20	85
2008	FI-03	36	38	9	11	5	2	0	75	15	66
2008	FI-04	19	70	4	4	4	0	0	89	7	27

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	76	16	3	2	1	0	1	93	3	308
2017	FI-01	80	11	3	4	1	0	1	92	5	73
2017	FI-02	77	17	3	2	0	0	2	96	2	115
2017	FI-03	72	21	2	1	2	0	1	94	4	81
2017	FI-04	77	11	9	3	0	0	0	89	3	35
2014	FI	76	16	2	3	2	0	2	94	5	320
2014	FI-01	75	16	2	1	1	0	4	95	3	93
2014	FI-02	81	12	2	2	2	0	1	94	4	106
2014	FI-03	68	23	0	5	4	0	0	91	9	79
2014	FI-04	78	14	5	3	0	0	0	92	3	37
2011	FI	74	17	4	1	2	0	2	93	2	378
2011	FI-01	73	16	6	1	2	0	3	92	2	127
2011	FI-02	73	18	4	0	3	0	3	93	3	113
2011	FI-03	73	22	2	1	1	0	1	96	2	91
2011	FI-04	88	8	3	0	3	0	0	95	3	40
2008	FI	78	12	3	3	1	0	3	92	5	270
2008	FI-01	75	12	6	2	1	0	4	90	4	85
2008	FI-02	76	10	2	2	4	1	5	91	6	84
2008	FI-03	82	14	0	5	0	0	0	95	5	66
2008	FI-04	78	19	0	4	0	0	0	96	4	27

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	50	25	7	5	7	2	4	79	13	307
2017	FI-01	57	19	5	9	4	3	3	81	14	72
2017	FI-02	48	27	5	4	9	1	6	80	14	115
2017	FI-03	51	25	11	2	9	0	2	77	11	81
2017	FI-04	46	29	9	9	6	3	0	76	15	35
2014	FI	49	29	10	3	3	2	4	83	7	320
2014	FI-01	51	28	10	2	3	1	4	84	6	93
2014	FI-02	59	22	9	4	2	0	4	84	6	106
2014	FI-03	32	37	13	4	5	5	5	76	10	79
2014	FI-04	51	30	8	3	3	5	0	86	6	37
2011	FI	53	28	7	4	4	1	3	84	8	377
2011	FI-01	55	27	6	5	5	0	2	84	10	127
2011	FI-02	50	27	11	4	4	3	3	81	7	113
2011	FI-03	55	30	4	4	3	2	1	88	8	91
2011	FI-04	48	33	8	0	5	0	8	86	5	40

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	56	29	7	5	3	1	85	8	308
2017	FI-01	55	28	4	7	3	3	86	10	73
2017	FI-02	60	29	5	3	3	0	89	6	115
2017	FI-03	51	27	15	5	2	0	78	7	81
2017	FI-04	51	34	6	3	6	0	86	9	35

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	55	29	9	4	2	1	85	6	305
2017	FI-01	50	35	9	1	1	3	88	3	73
2017	FI-02	58	28	7	4	3	0	86	7	114
2017	FI-03	53	28	11	5	1	1	82	6	79
2017	FI-04	60	23	6	3	6	3	85	9	35

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	52	28	13	4	3	0	80	7	307
2017	FI-01	51	29	16	3	1	0	80	4	73
2017	FI-02	54	27	11	4	3	1	82	6	114
2017	FI-03	47	30	17	5	1	0	77	6	81
2017	FI-04	57	26	6	3	9	0	83	11	35
2014	FI	49	30	10	6	5	1	79	10	320
2014	FI-01	47	31	10	6	6	0	78	12	93
2014	FI-02	57	25	8	8	3	0	81	10	106
2014	FI-03	33	41	14	5	6	1	74	12	79
2014	FI-04	68	22	3	3	3	3	92	6	37

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	35	16	10	5	5	10	62	18	116
2017	FI-02	27	15	15	7	8	8	19	58	21	26
2017	FI-03	9	37	19	10	8	8	8	55	23	48
2017	FI-04	27	36	15	12	0	0	9	70	13	33
2014	FI	17	38	18	5	2	5	13	68	9	130
2014	FI-02	19	45	19	0	6	3	6	71	7	31
2014	FI-03	8	40	21	9	2	4	17	60	14	53
2014	FI-04	28	31	19	3	0	11	8	72	3	36

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	29	36	17	8	3	8	0	70	13	308
2017	FI-01	31	33	15	9	3	9	0	70	13	73
2017	FI-02	32	32	15	8	3	10	0	71	13	115
2017	FI-03	21	46	17	9	2	5	0	70	12	81
2017	FI-04	29	31	23	9	6	3	0	62	15	35
2014	FI	24	45	12	8	5	7	0	74	13	319
2014	FI-01	29	37	14	8	6	6	0	70	15	93
2014	FI-02	25	42	12	10	6	6	0	71	16	105
2014	FI-03	14	56	10	9	4	8	0	75	14	79
2014	FI-04	27	57	8	0	3	5	0	89	3	37
2011	FI	17	37	23	9	6	7	1	59	16	377
2011	FI-01	20	44	14	11	4	7	0	68	16	126
2011	FI-02	12	29	29	10	9	9	2	47	21	113
2011	FI-03	20	35	23	4	8	10	0	61	13	91
2011	FI-04	20	45	25	8	3	0	0	65	10	40

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	37	22	7	4	1	0	68	11	307
2017	FI-01	31	27	26	9	5	0	0	59	15	73
2017	FI-02	32	36	19	8	3	2	0	69	12	115
2017	FI-03	24	48	20	5	2	1	0	73	8	81
2017	FI-04	32	35	26	3	3	0	0	68	6	34
2014	FI	20	47	17	9	6	0	0	68	15	320
2014	FI-01	25	37	21	8	10	0	0	61	17	93
2014	FI-02	18	50	13	12	7	0	0	68	19	106
2014	FI-03	14	56	18	8	4	1	0	71	12	79
2014	FI-04	24	51	14	11	0	0	0	76	11	37
2011	FI	17	42	23	9	6	3	0	61	16	377
2011	FI-01	24	42	17	10	5	3	0	68	15	126
2011	FI-02	12	39	27	9	10	4	0	53	19	113
2011	FI-03	15	40	24	11	7	3	0	57	18	91
2011	FI-04	18	55	20	8	0	0	0	73	8	40
2008	FI	15	37	20	12	10	5	1	55	24	270
2008	FI-01	16	29	24	11	8	9	2	52	21	85
2008	FI-02	15	38	18	14	10	5	0	56	25	84
2008	FI-03	15	33	24	9	17	2	0	49	26	66
2008	FI-04	11	59	11	15	4	0	0	70	19	27

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	20	41	16	13	3	6	1	65	17	306
2017	FI-01	21	37	14	16	4	8	0	63	22	73
2017	FI-02	21	36	18	13	3	8	0	62	18	115
2017	FI-03	18	54	10	14	1	1	1	74	16	79
2017	FI-04	23	37	31	6	3	0	0	60	9	35
2014	FI	14	37	27	12	6	4	0	54	18	319
2014	FI-01	20	30	22	16	6	6	0	52	24	92
2014	FI-02	16	38	26	9	8	2	0	55	18	106
2014	FI-03	6	39	35	14	3	3	0	47	17	79
2014	FI-04	11	57	27	3	0	3	0	69	3	37
2011	FI	9	38	22	17	5	8	0	51	24	378
2011	FI-01	13	43	13	17	3	9	0	63	23	127
2011	FI-02	6	38	24	13	8	11	0	50	24	113
2011	FI-03	8	31	29	19	7	8	0	42	27	91
2011	FI-04	3	40	30	25	0	3	0	44	26	40
2008	FI	5	32	20	22	14	6	0	40	39	271
2008	FI-01	6	31	21	19	13	9	1	41	36	85
2008	FI-02	4	36	19	20	14	7	0	43	37	85
2008	FI-03	6	30	18	23	18	5	0	38	43	66
2008	FI-04	7	30	22	33	7	0	0	37	41	27

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	31	21	13	6	6	0	57	21	308
2017	FI-01	25	22	21	23	4	5	0	49	29	73
2017	FI-02	23	36	15	11	5	9	0	66	18	115
2017	FI-03	19	31	27	10	9	5	0	52	19	81
2017	FI-04	23	37	23	9	9	0	0	60	17	35
2014	FI	16	35	18	16	9	6	0	54	27	320
2014	FI-01	21	26	19	14	12	8	0	51	28	93
2014	FI-02	13	43	15	15	9	4	0	59	25	106
2014	FI-03	11	33	24	22	5	5	0	47	28	79
2014	FI-04	16	43	14	14	5	8	0	65	21	37
2011	FI	13	34	22	14	8	10	0	51	24	378
2011	FI-01	17	29	21	13	6	14	0	54	21	127
2011	FI-02	11	32	20	16	10	12	0	48	29	113
2011	FI-03	10	37	22	15	11	4	0	49	28	91
2011	FI-04	13	45	28	10	5	0	0	58	15	40
2008	FI	8	31	20	14	17	11	0	44	34	271
2008	FI-01	11	28	18	15	12	15	1	46	32	85
2008	FI-02	6	32	20	9	19	14	0	44	33	85
2008	FI-03	6	27	21	17	23	6	0	35	42	66
2008	FI-04	7	52	19	7	7	7	0	64	16	27

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	47	13	14	3	3	68	18	308
2017	FI-01	19	47	8	20	4	1	67	24	73
2017	FI-02	19	44	12	15	4	5	67	20	115
2017	FI-03	15	53	17	12	1	1	69	14	81
2017	FI-04	26	46	17	9	3	0	71	11	35
2014	FI	15	40	20	15	9	2	56	24	320
2014	FI-01	18	36	12	15	15	4	56	31	93
2014	FI-02	12	41	20	17	10	0	53	27	106
2014	FI-03	9	42	28	19	3	0	51	22	79
2014	FI-04	24	51	24	0	0	0	76	0	37
2011	FI	12	45	16	18	7	3	58	25	376
2011	FI-01	16	43	17	15	6	2	60	22	126
2011	FI-02	11	43	16	19	7	4	56	28	113
2011	FI-03	9	43	19	19	8	2	53	27	90
2011	FI-04	10	58	10	18	5	0	68	23	40
2008	FI	8	38	17	20	15	2	47	35	271
2008	FI-01	11	35	20	20	12	2	47	33	85
2008	FI-02	8	38	14	21	16	2	47	39	85
2008	FI-03	9	32	21	20	17	2	42	37	66
2008	FI-04	4	59	11	15	11	0	63	26	27

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	27	51	14	6	1	1	79	7	308
2017	FI-01	33	43	15	5	1	3	77	7	73
2017	FI-02	23	56	16	3	1	1	80	4	115
2017	FI-03	29	46	12	12	1	0	74	14	81
2017	FI-04	26	66	9	0	0	0	91	0	35
2014	FI	24	50	15	8	2	0	74	11	320
2014	FI-01	29	48	13	7	2	1	78	9	93
2014	FI-02	26	46	13	10	4	0	73	14	106
2014	FI-03	14	57	20	6	3	0	71	9	79
2014	FI-04	22	51	16	11	0	0	73	11	37
2011	FI	23	50	15	9	3	0	73	12	377
2011	FI-01	28	52	11	7	2	0	79	10	126
2011	FI-02	19	51	18	8	3	1	71	11	113
2011	FI-03	21	45	18	12	4	0	66	16	91
2011	FI-04	23	55	10	10	3	0	78	13	40

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	53	11	1	1	3	0	86	3	308
2017	FI-01	33	46	15	1	1	4	0	82	3	73
2017	FI-02	28	52	13	2	2	3	0	83	4	115
2017	FI-03	29	60	5	1	1	4	0	92	3	81
2017	FI-04	31	57	11	0	0	0	0	89	0	35
2014	FI	32	50	10	2	2	3	1	86	4	320
2014	FI-01	35	48	4	3	3	3	2	89	7	93
2014	FI-02	29	49	13	3	2	4	0	81	5	106
2014	FI-03	29	54	13	1	0	3	0	86	1	79
2014	FI-04	38	51	8	0	0	3	0	92	0	37
2011	FI	23	49	18	4	1	5	0	76	6	378
2011	FI-01	28	49	16	5	0	3	0	79	5	127
2011	FI-02	23	48	17	4	2	6	0	75	7	113
2011	FI-03	16	47	24	3	3	5	0	67	7	91
2011	FI-04	28	53	10	5	0	5	0	84	5	40

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	38	15	9	2	3	1	73	12	308
2017	FI-01	31	28	15	13	5	4	3	64	20	73
2017	FI-02	32	42	14	7	1	3	2	77	8	115
2017	FI-03	25	48	14	11	0	2	0	75	11	81
2017	FI-04	43	26	20	0	6	6	0	73	6	35
2014	FI	30	43	13	9	2	2	1	75	12	320
2014	FI-01	36	37	14	6	3	3	0	76	10	93
2014	FI-02	24	49	12	11	1	1	2	75	13	106
2014	FI-03	27	39	18	10	4	1	1	68	14	79
2014	FI-04	35	49	5	8	0	3	0	86	8	37
2011	FI	20	40	15	13	5	6	1	64	19	376
2011	FI-01	14	46	13	14	3	8	1	66	19	126
2011	FI-02	22	35	17	14	5	5	1	61	21	112
2011	FI-03	23	38	11	13	7	8	0	67	21	91
2011	FI-04	28	33	25	5	10	0	0	60	15	40
2008	FI	20	34	18	13	9	7	0	57	24	271
2008	FI-01	20	26	20	16	6	11	1	52	25	85
2008	FI-02	19	38	18	9	13	4	0	59	23	85
2008	FI-03	18	36	14	12	11	9	0	60	25	66
2008	FI-04	26	44	19	7	4	0	0	70	11	27

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	35	20	13	3	6	1	61	18	307
2017	FI-01	24	17	18	30	5	4	1	44	38	73
2017	FI-02	20	45	17	10	2	6	0	69	12	115
2017	FI-03	19	40	23	9	0	9	1	65	10	80
2017	FI-04	31	31	23	3	9	3	0	65	12	35
2014	FI	21	35	22	11	5	6	1	60	17	320
2014	FI-01	18	40	19	8	7	6	2	63	16	93
2014	FI-02	19	31	24	12	5	9	0	55	19	106
2014	FI-03	23	33	22	11	5	5	1	59	18	79
2014	FI-04	24	41	24	11	0	0	0	65	11	37
2011	FI	13	31	25	16	9	5	1	47	27	377
2011	FI-01	12	32	24	17	7	8	1	48	26	126
2011	FI-02	13	32	25	13	12	4	1	47	27	113
2011	FI-03	12	25	27	20	9	5	1	40	31	91
2011	FI-04	20	38	23	15	5	0	0	58	20	40

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	12	20	26	12	13	11	5	38	30	308
2017	FI-01	18	18	23	9	22	5	4	40	34	73
2017	FI-02	13	17	24	15	10	12	8	38	32	115
2017	FI-03	6	23	32	12	9	15	2	36	25	81
2017	FI-04	11	23	23	11	14	9	9	41	31	35
2014	FI	13	22	19	16	14	13	3	42	35	320
2014	FI-01	13	20	21	13	13	12	8	41	32	93
2014	FI-02	14	26	15	17	15	10	2	46	37	106
2014	FI-03	9	19	23	15	16	16	1	34	38	79
2014	FI-04	19	27	16	22	5	11	0	52	30	37
2011	FI	9	22	20	12	13	18	6	41	33	376
2011	FI-01	9	27	18	14	12	16	4	45	33	126
2011	FI-02	7	21	20	15	11	21	5	38	35	112
2011	FI-03	10	14	25	5	18	21	7	33	32	91
2011	FI-04	18	25	13	13	10	13	10	55	29	40

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	50	25	11	10	2	0	2	76	12	308
2017	FI-01	60	19	9	7	3	0	3	81	10	73
2017	FI-02	57	22	10	7	1	1	3	82	8	115
2017	FI-03	40	28	14	16	2	0	0	68	19	81
2017	FI-04	31	37	14	17	0	0	0	69	17	35
2014	FI	47	29	11	7	4	1	2	78	11	320
2014	FI-01	57	23	6	6	2	1	5	85	8	93
2014	FI-02	48	33	9	3	4	2	1	83	7	106
2014	FI-03	38	33	14	9	5	1	0	72	14	79
2014	FI-04	32	30	19	16	3	0	0	62	19	37

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	69	25	3	2	0	0	1	95	2	308
2017	FI-01	70	27	1	0	0	0	1	99	0	73
2017	FI-02	73	19	4	2	0	1	1	94	2	115
2017	FI-03	62	31	5	1	0	0	1	94	1	81
2017	FI-04	66	26	0	9	0	0	0	91	9	35
2014	FI	65	26	4	2	1	1	1	93	3	320
2014	FI-01	69	20	3	1	2	2	2	93	4	93
2014	FI-02	70	20	6	1	2	1	1	91	3	106
2014	FI-03	56	38	5	1	0	0	0	94	1	79
2014	FI-04	59	35	0	5	0	0	0	95	5	37
2011	FI	65	26	5	2	0	1	1	93	2	378
2011	FI-01	67	27	3	1	0	0	2	96	1	127
2011	FI-02	65	25	6	2	0	1	1	92	2	113
2011	FI-03	62	27	8	2	1	0	0	89	3	91
2011	FI-04	70	23	5	3	0	0	0	93	3	40
2008	FI	62	24	8	3	0	1	1	89	3	271
2008	FI-01	72	19	6	2	0	1	0	92	2	85
2008	FI-02	67	21	5	1	0	1	5	94	1	85
2008	FI-03	47	33	14	3	0	3	0	83	3	66
2008	FI-04	59	30	7	4	0	0	0	89	4	27

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	38	16	9	5	2	0	69	14	308
2017	FI-01	33	27	19	13	7	1	0	61	20	73
2017	FI-02	29	40	16	10	4	2	0	70	14	115
2017	FI-03	27	44	17	7	2	1	0	72	10	81
2017	FI-04	34	43	6	6	9	3	0	79	15	35
2014	FI	23	42	14	12	8	1	0	66	20	320
2014	FI-01	23	41	9	17	10	1	0	64	27	93
2014	FI-02	25	38	14	11	10	1	0	64	22	106
2014	FI-03	22	42	22	10	5	0	0	63	15	79
2014	FI-04	16	62	14	8	0	0	0	78	8	37
2011	FI	25	41	14	12	6	1	0	67	18	378
2011	FI-01	25	43	15	11	5	0	1	69	16	127
2011	FI-02	22	40	13	13	10	2	0	63	23	113
2011	FI-03	27	37	12	14	7	2	0	66	21	91
2011	FI-04	30	48	15	5	3	0	0	78	8	40
2008	FI	16	37	23	12	12	1	0	53	24	271
2008	FI-01	15	33	28	9	12	2	0	49	22	85
2008	FI-02	15	31	20	21	12	1	0	46	33	85
2008	FI-03	21	38	20	8	14	0	0	59	21	66
2008	FI-04	7	70	19	0	4	0	0	78	4	27

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	34	16	11	13	2	1	58	26	307
2017	FI-01	19	33	16	11	16	3	1	54	29	73
2017	FI-02	18	32	14	18	14	2	2	52	34	114
2017	FI-03	21	43	17	5	10	2	1	67	15	81
2017	FI-04	40	26	20	3	11	0	0	66	14	35
2014	FI	21	35	17	12	13	1	0	57	26	320
2014	FI-01	13	28	16	20	21	1	0	41	42	93
2014	FI-02	22	37	16	10	14	1	0	59	25	106
2014	FI-03	23	39	15	13	8	1	1	64	21	79
2014	FI-04	32	46	19	0	3	0	0	78	3	37
2011	FI	24	34	14	12	13	2	1	60	26	377
2011	FI-01	20	33	13	15	17	2	1	54	33	127
2011	FI-02	27	29	14	14	14	1	1	57	29	113
2011	FI-03	30	34	15	8	10	1	2	66	18	91
2011	FI-04	26	51	13	5	5	0	0	77	10	39
2008	FI	23	35	13	13	13	0	2	60	27	271
2008	FI-01	20	32	9	19	15	0	5	54	36	85
2008	FI-02	24	33	12	15	14	1	1	58	30	85
2008	FI-03	24	44	15	5	12	0	0	68	17	66
2008	FI-04	30	44	15	4	7	0	0	74	11	27

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	43	22	6	3	4	68	9	307
2017	FI-01	21	39	19	9	5	7	64	16	73
2017	FI-02	23	42	21	6	3	5	68	10	115
2017	FI-03	17	51	25	2	3	1	69	5	80
2017	FI-04	29	43	26	3	0	0	71	3	35

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	38	39	14	3	3	4	79	6	307
2017	FI-01	39	40	10	8	3	0	80	11	73
2017	FI-02	39	38	16	0	4	4	80	4	114
2017	FI-03	33	43	14	1	2	6	82	4	81
2017	FI-04	43	31	14	3	3	6	79	6	35
2014	FI	38	43	9	3	3	4	85	6	320
2014	FI-01	37	41	9	3	5	5	82	9	93
2014	FI-02	40	42	9	5	1	4	84	6	106
2014	FI-03	33	48	11	1	4	3	83	5	79
2014	FI-04	46	46	5	0	0	3	94	0	37

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	40	43	8	4	2	3	85	6	308
2017	FI-01	37	44	8	8	1	1	82	10	73
2017	FI-02	46	39	7	3	3	3	87	5	115
2017	FI-03	31	51	9	2	2	5	86	5	81
2017	FI-04	49	34	11	3	3	0	83	6	35
2014	FI	39	47	8	2	2	2	87	4	320
2014	FI-01	41	41	8	2	5	3	84	8	93
2014	FI-02	39	49	8	2	1	2	89	3	106
2014	FI-03	35	51	9	1	3	1	87	4	79
2014	FI-04	38	51	11	0	0	0	89	0	37
2011	FI	32	48	11	3	2	4	83	6	378
2011	FI-01	36	44	9	6	2	3	83	8	127
2011	FI-02	27	50	10	2	4	6	83	7	113
2011	FI-03	34	47	14	2	1	1	82	3	91
2011	FI-04	28	55	8	3	0	8	89	3	40

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	50	39	7	2	1	0	0	89	4	307
2017	FI-01	47	40	8	3	3	0	0	87	5	73
2017	FI-02	52	36	7	3	2	1	0	89	4	115
2017	FI-03	49	42	7	1	0	0	0	91	1	80
2017	FI-04	51	43	3	3	0	0	0	94	3	35
2014	FI	45	43	8	2	2	0	0	88	4	320
2014	FI-01	46	40	8	1	4	1	0	87	5	93
2014	FI-02	44	43	7	4	2	0	0	88	6	106
2014	FI-03	41	47	8	1	3	0	1	88	4	79
2014	FI-04	51	38	11	0	0	0	0	89	0	37
2011	FI	39	44	11	3	3	1	0	83	6	378
2011	FI-01	42	40	11	3	2	2	0	83	6	127
2011	FI-02	32	50	10	4	4	1	0	82	8	113
2011	FI-03	43	43	9	2	3	0	0	86	5	91
2011	FI-04	45	48	5	3	0	0	0	93	3	40
2008	FI	28	48	13	6	4	1	0	77	10	271
2008	FI-01	28	49	11	8	2	0	1	79	11	85
2008	FI-02	27	45	15	9	2	1	0	73	12	85
2008	FI-03	26	50	15	2	6	2	0	77	8	66
2008	FI-04	37	52	7	4	0	0	0	89	4	27

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	39	36	17	4	3	1	76	7	307
2017	FI-01	34	35	19	7	5	0	69	12	72
2017	FI-02	36	39	17	4	2	2	77	6	115
2017	FI-03	43	38	15	2	1	0	81	4	81
2017	FI-04	46	31	17	3	0	3	79	3	35
2014	FI	29	41	17	7	5	0	71	12	320
2014	FI-01	27	42	17	9	5	0	69	14	93
2014	FI-02	27	39	20	7	7	1	67	13	106
2014	FI-03	27	46	16	6	5	0	72	11	79
2014	FI-04	46	41	8	5	0	0	86	5	37
2011	FI	29	42	16	9	4	1	71	13	378
2011	FI-01	33	36	14	13	2	2	70	15	127
2011	FI-02	25	42	15	10	7	1	68	17	113
2011	FI-03	31	40	20	5	4	0	70	10	91
2011	FI-04	23	65	10	3	0	0	88	3	40

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	36	42	15	5	2	0	0	78	7	308
2017	FI-01	32	38	19	7	4	0	0	70	11	73
2017	FI-02	35	45	13	5	2	0	0	80	7	115
2017	FI-03	40	43	12	4	1	0	0	83	5	81
2017	FI-04	40	40	14	6	0	0	0	80	6	35
2014	FI	30	41	16	8	5	0	0	72	13	320
2014	FI-01	30	37	17	11	5	0	0	67	16	93
2014	FI-02	28	42	17	8	5	0	0	70	13	106
2014	FI-03	27	47	15	6	5	0	0	73	11	79
2014	FI-04	43	43	11	3	0	0	0	86	3	37
2011	FI	29	44	16	8	3	0	0	73	11	378
2011	FI-01	31	40	15	11	2	0	0	72	13	127
2011	FI-02	27	44	15	11	4	0	0	71	14	113
2011	FI-03	30	44	18	4	4	0	0	74	9	91
2011	FI-04	30	58	10	3	0	0	0	88	3	40
2008	FI	18	43	17	15	5	1	0	62	21	271
2008	FI-01	19	39	18	16	7	1	0	58	24	85
2008	FI-02	16	45	21	12	5	0	1	62	17	85
2008	FI-03	20	42	12	18	6	2	0	63	25	66
2008	FI-04	22	56	15	7	0	0	0	78	7	27

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	31	34	15	10	6	3	0	68	17	308
2017	FI-01	25	38	18	13	5	0	0	63	19	73
2017	FI-02	30	34	13	11	9	3	0	66	21	115
2017	FI-03	32	36	17	6	4	5	0	71	10	81
2017	FI-04	43	29	11	9	6	3	0	74	15	35
2014	FI	28	29	20	13	8	3	0	59	21	320
2014	FI-01	25	26	23	17	8	2	0	51	26	93
2014	FI-02	34	29	12	12	10	2	0	64	23	106
2014	FI-03	20	33	27	11	6	3	0	55	18	79
2014	FI-04	38	27	19	5	3	8	0	71	9	37
2011	FI	25	32	19	14	7	3	0	59	22	376
2011	FI-01	21	33	16	20	6	3	1	56	27	126
2011	FI-02	23	30	17	14	10	5	0	57	25	112
2011	FI-03	31	31	22	10	7	0	0	62	16	91
2011	FI-04	30	43	23	3	3	0	0	73	5	40
2008	FI	18	28	24	16	10	4	0	48	27	271
2008	FI-01	14	26	20	19	15	6	0	43	36	85
2008	FI-02	18	25	26	19	8	4	1	44	28	85
2008	FI-03	21	36	24	8	6	5	0	60	14	66
2008	FI-04	33	22	30	11	0	4	0	58	12	27

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	FI	31	34	35	308
2017	FI-01	22	37	40	73
2017	FI-02	37	36	27	115
2017	FI-03	28	31	41	81
2017	FI-04	31	34	34	35
2014	FI	29	38	34	319
2014	FI-01	22	36	42	92
2014	FI-02	34	40	26	106
2014	FI-03	32	32	37	79
2014	FI-04	22	54	24	37
2011	FI	34	36	29	377
2011	FI-01	30	33	37	126
2011	FI-02	37	34	29	113
2011	FI-03	40	37	23	91
2011	FI-04	25	55	20	40

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	FI	8	46	37	4	2	2	95
2017	FI-01	6	49	37	0	8	0	16
2017	FI-02	5	50	36	7	2	0	42
2017	FI-03	13	43	39	4	0	0	23
2017	FI-04	18	36	36	0	0	9	11
2014	FI	10	38	48	2	9999	2	91
2014	FI-01	5	41	54	0	9999	0	20
2014	FI-02	8	42	42	3	9999	6	36
2014	FI-03	16	36	44	4	9999	0	25
2011	FI	8	49	34	3	9999	6	130
2011	FI-01	5	55	29	5	9999	5	38
2011	FI-02	12	45	31	5	9999	7	42
2011	FI-03	6	50	42	0	9999	3	36
2011	FI-04	10	40	30	0	9999	20	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	14	86	308
2017	FI-01	16	84	73
2017	FI-02	14	86	115
2017	FI-03	11	89	81
2017	FI-04	14	86	35
2014	FI	11	89	320
2014	FI-01	11	89	93
2014	FI-02	8	92	106
2014	FI-03	15	85	79

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	FI	47	42
2017	FI-01	58	12
2017	FI-02	50	16
2014	FI	29	34

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FI	64	42
2017	FI-01	49	12
2017	FI-02	63	16
2014	FI	71	34
2014	FI-01	80	10
2014	FI-03	83	12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	FI	12	42
2017	FI-01	0	12
2014	FI-01	0	10
2014	FI-03	0	12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	FI	42
2017	FI-01	12
2017	FI-02	16
2014	FI	34
2014	FI-01	10
2014	FI-03	12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	FI-02	16
2014	FI	34
2014	FI-01	10
2014	FI-03	12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	FI-01	12
2014	FI-01	10
2014	FI-03	12

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	FI	42
2017	FI-01	12
2017	FI-02	16
2014	FI-01	10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	FI	38	42
2017	FI-01	49	12
2014	FI	32	34

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	FI	33	42
2017	FI-02	38	16
2014	FI	29	34
2014	FI-03	42	12

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	FI	41	42
2017	FI-01	59	12
2017	FI-02	38	16
2014	FI	41	34
2014	FI-01	70	10
2014	FI-03	42	12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	FI	40	42
2017	FI-01	49	12
2017	FI-02	38	16
2014	FI	38	34
2014	FI-01	50	10
2014	FI-03	42	12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	FI	22	42
2014	FI	26	34

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	FI	52	42
2017	FI-01	58	12
2017	FI-02	38	16
2014	FI	56	34
2014	FI-03	67	12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	FI	33	42
2017	FI-01	41	12
2017	FI-02	31	16
2014	FI	26	34

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	FI	42
2017	FI-01	12
2017	FI-02	16
2014	FI	34
2014	FI-01	10
2014	FI-03	12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	FI-01	0	12

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	FI	38	42
2017	FI-01	51	12
2017	FI-02	38	16
2014	FI	47	34
2014	FI-01	70	10
2014	FI-03	58	12

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	FI	31	42
2017	FI-01	41	12
2014	FI	24	34

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	FI-01	0	12
2014	FI-03	0	12

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FI	45	42
2017	FI-01	51	12
2017	FI-02	56	16
2014	FI	47	34

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	FI	24	42
2017	FI-02	38	16
2014	FI	15	34

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	FI-01	0	12

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	FI	29	42
2017	FI-01	42	12
2017	FI-02	31	16
2014	FI	18	34

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	FI	17	42
2014	FI-03	0	12

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	FI	12	42
2017	FI-01	0	12
2014	FI-03	0	12

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	FI	12	42
2014	FI	18	34

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FI	31	42
2014	FI	29	34
2014	FI-03	42	12

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	FI	15	39

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	FI	26	39
2017	FI-02	33	15
2014	FI	28	32

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	FI	18	39
2014	FI-01	0	10

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	FI	18	39
2014	FI-03	0	10

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	FI-02	0	15
2014	FI	16	32

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FI	15	39

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FI	13	39
2017	FI-01	0	10
2014	FI-01	0	10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	FI	13	39
2014	FI	19	32

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FI	28	39
2014	FI	34	32

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	FI-01	0	10
2014	FI-01	0	10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FI	49	39
2017	FI-01	50	10
2017	FI-02	40	15
2014	FI	41	32
2014	FI-03	60	10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	FI-01	10
2014	FI	32
2014	FI-01	10
2014	FI-03	10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FI	46	39
2017	FI-01	50	10
2017	FI-02	40	15
2014	FI	53	32
2014	FI-03	50	10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	FI-01	0	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	FI-01	0	10
2014	FI-03	0	10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	93	7	42
2017	FI-01	91	9	12
2017	FI-02	94	6	16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	13	17	18	5	3	34	10	54	14	307
2017	FI-01	18	17	15	5	7	29	9	56	20	73
2017	FI-02	11	20	17	6	2	33	11	56	14	114
2017	FI-03	11	14	22	1	4	39	9	48	10	81
2017	FI-04	14	14	11	6	0	37	17	63	13	35
2014	FI	11	11	12	4	3	45	15	53	17	320
2014	FI-01	9	11	11	3	3	46	17	53	18	93
2014	FI-02	14	9	10	3	4	48	11	58	16	106
2014	FI-03	6	14	15	5	3	43	14	47	18	79
2014	FI-04	16	5	16	5	0	35	22	50	13	37

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	30	34	16	4	2	12	2	74	7	308
2017	FI-01	30	26	18	7	5	13	0	65	14	73
2017	FI-02	30	40	10	3	2	14	3	83	5	115
2017	FI-03	27	36	21	5	1	9	1	70	7	81
2017	FI-04	34	31	23	0	0	9	3	74	0	35
2014	FI	21	28	21	4	3	21	2	63	10	320
2014	FI-01	20	23	20	5	5	24	3	59	14	93
2014	FI-02	24	28	25	3	3	17	1	63	7	106
2014	FI-03	15	33	16	5	3	28	0	67	11	79
2014	FI-04	22	35	24	5	0	11	3	66	6	37
2011	FI	21	40	19	6	2	12	1	70	9	378
2011	FI-01	17	46	17	6	2	13	0	73	8	127
2011	FI-02	20	37	18	5	3	16	1	69	10	113
2011	FI-03	23	40	20	8	0	10	0	70	9	91
2011	FI-04	33	30	23	3	3	8	3	69	6	40

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	33	57	7	2	1	0	0	91	3	307
2017	FI-01	27	52	15	3	3	0	1	79	5	73
2017	FI-02	33	60	3	3	0	0	0	93	3	115
2017	FI-03	34	59	6	0	0	0	0	94	0	81
2017	FI-04	41	56	3	0	0	0	0	97	0	34
2014	FI	27	58	9	5	1	0	0	85	6	320
2014	FI-01	23	54	11	10	2	1	0	77	12	93
2014	FI-02	25	59	10	5	0	0	0	85	5	106
2014	FI-03	30	59	9	1	0	0	0	90	1	79
2014	FI-04	27	65	5	3	0	0	0	92	3	37
2011	FI	20	57	13	6	2	1	0	78	9	378
2011	FI-01	17	54	15	9	5	1	1	71	14	127
2011	FI-02	19	57	15	6	1	2	0	77	7	113
2011	FI-03	21	60	12	3	2	1	0	82	6	91
2011	FI-04	33	63	0	5	0	0	0	95	5	40
2008	FI	29	50	12	5	3	1	1	80	8	271
2008	FI-01	18	53	13	9	5	2	0	72	14	85
2008	FI-02	38	44	14	4	1	0	0	81	5	85
2008	FI-03	30	55	11	0	5	0	0	85	5	66
2008	FI-04	26	59	0	7	0	0	7	92	8	27

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	12	23	18	7	1	30	9	58	12	306
2017	FI-01	12	26	18	7	1	25	11	59	13	73
2017	FI-02	12	29	15	8	1	30	5	63	14	115
2017	FI-03	8	19	19	6	1	34	14	50	14	80
2017	FI-04	18	12	21	3	0	35	12	56	6	34
2014	FI	8	25	17	4	3	31	11	57	14	320
2014	FI-01	11	23	21	6	5	27	6	50	18	93
2014	FI-02	8	26	14	6	3	30	12	61	15	106
2014	FI-03	3	23	22	0	3	34	16	51	5	79
2014	FI-04	8	30	5	5	0	41	11	78	11	37
2011	FI	7	21	25	8	3	30	7	44	17	377
2011	FI-01	7	20	20	13	3	31	6	43	25	127
2011	FI-02	5	27	23	7	4	29	5	49	16	113
2011	FI-03	4	16	31	3	3	33	9	35	12	90
2011	FI-04	13	23	23	8	0	23	13	54	12	40

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	51	33	8	1	0	5	1	90	1	308
2017	FI-01	49	26	15	0	1	8	1	82	1	73
2017	FI-02	56	30	8	0	0	4	2	92	0	115
2017	FI-03	42	44	7	4	0	2	0	89	4	81
2017	FI-04	54	40	0	0	0	6	0	100	0	35
2014	FI	43	39	8	3	2	6	0	87	5	320
2014	FI-01	39	33	10	6	4	8	0	78	12	93
2014	FI-02	44	42	8	1	0	4	1	90	1	106
2014	FI-03	39	43	6	4	1	6	0	88	5	79
2014	FI-04	54	35	5	0	0	5	0	94	0	37
2011	FI	35	43	11	4	1	6	1	83	5	378
2011	FI-01	32	39	11	3	2	11	1	81	6	127
2011	FI-02	31	44	12	7	1	4	0	79	8	113
2011	FI-03	38	48	10	2	0	1	0	88	2	91
2011	FI-04	53	35	5	0	0	3	5	95	0	40
2008	FI	38	42	7	3	1	7	2	87	4	271
2008	FI-01	27	49	6	2	1	13	1	89	4	85
2008	FI-02	48	34	9	2	0	5	1	88	3	85
2008	FI-03	39	44	6	3	3	3	2	87	6	66
2008	FI-04	30	48	4	4	0	7	7	91	4	27

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	43	38	8	2	0	8	2	89	2	308
2017	FI-01	41	32	13	3	1	8	1	81	4	73
2017	FI-02	46	33	8	2	0	8	3	89	2	115
2017	FI-03	32	53	6	1	0	7	0	92	1	81
2017	FI-04	54	37	0	0	0	9	0	100	0	35
2014	FI	35	42	10	2	2	8	1	85	4	320
2014	FI-01	33	35	12	4	3	12	1	78	9	93
2014	FI-02	40	41	12	0	1	6	1	86	1	106
2014	FI-03	27	53	8	3	1	9	0	88	4	79
2014	FI-04	46	41	8	0	0	5	0	91	0	37
2011	FI	29	43	14	3	2	8	1	80	5	378
2011	FI-01	24	42	16	3	2	13	1	76	5	127
2011	FI-02	27	46	14	4	3	6	1	78	7	113
2011	FI-03	33	46	11	2	2	5	0	84	5	91
2011	FI-04	40	35	8	0	3	8	8	88	3	40
2008	FI	37	43	8	4	2	4	1	84	7	271
2008	FI-01	35	41	7	4	2	8	2	86	7	85
2008	FI-02	44	42	12	0	2	0	0	86	2	85
2008	FI-03	32	42	9	11	2	5	0	78	13	66
2008	FI-04	33	56	0	4	0	4	4	96	4	27

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	7	93	308
2017	FI-01	8	92	73
2017	FI-02	8	92	115
2017	FI-03	6	94	81
2014	FI	5	95	320
2014	FI-01	6	94	93

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	FI	38	21
2014	FI	46	15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FI	86	21
2014	FI	87	15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	FI	0	21
2014	FI	0	15

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	FI	0	21
2014	FI	0	15

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	FI	43	21

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	FI	24	21

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	FI	24	21

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	FI	38	21

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	FI	0	21
2014	FI	0	15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	FI	0	21

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	FI	24	21

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	FI	0	21

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	FI	0	21
2014	FI	0	15

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	FI	0	21
2014	FI	0	15

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	FI	0	21
2014	FI	0	15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FI	81	21
2014	FI	54	15

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	FI	0	21
2014	FI	0	15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	FI	0	21
2014	FI	0	15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	FI	0	21
2014	FI	0	15

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FI	24	21

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FI	67	21
2014	FI	40	15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	FI	0	21
2014	FI	0	15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FI	72	21
2014	FI	60	15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	96	4	21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	16	14	19	0	3	39	8	57	6	308
2017	FI-01	22	17	15	1	5	36	4	64	11	73
2017	FI-02	16	18	19	0	2	36	10	62	3	115
2017	FI-03	10	6	26	0	2	47	9	36	6	81
2017	FI-04	14	17	9	0	0	46	14	79	0	35
2014	FI	11	9	16	1	2	46	15	50	8	320
2014	FI-01	12	13	14	0	4	43	14	57	10	93
2014	FI-02	10	7	14	3	1	50	15	49	11	106
2014	FI-03	8	8	20	0	1	48	15	41	3	79
2014	FI-04	19	8	16	3	0	38	16	59	6	37

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	32	33	16	2	2	13	1	77	5	307
2017	FI-01	34	27	18	4	4	12	0	70	9	72
2017	FI-02	36	32	14	2	1	13	2	81	3	115
2017	FI-03	24	39	15	1	2	16	2	77	5	81
2017	FI-04	34	37	17	3	0	9	0	78	3	35
2014	FI	23	31	14	2	2	26	2	75	5	320
2014	FI-01	21	26	15	1	4	30	2	70	8	93
2014	FI-02	25	31	16	3	1	22	2	74	5	106
2014	FI-03	19	34	10	1	1	32	3	81	4	79
2014	FI-04	22	38	14	3	0	22	3	79	4	37
2011	FI	27	39	17	3	2	11	0	74	6	378
2011	FI-01	31	41	13	5	2	9	0	79	7	127
2011	FI-02	25	36	18	4	4	14	0	71	8	113
2011	FI-03	27	38	21	2	1	10	0	73	4	91
2011	FI-04	23	45	18	3	0	13	0	77	3	40

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	20	23	16	17	0	3	43	34	308
2017	FI-01	18	26	17	16	20	0	4	45	37	73
2017	FI-02	22	15	26	17	16	0	4	38	34	115
2017	FI-03	20	26	19	18	15	1	1	47	34	81
2017	FI-04	29	17	34	6	14	0	0	46	20	35

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	18	31	25	15	9	2	50	24	308
2017	FI-01	22	30	30	7	9	3	53	17	73
2017	FI-02	20	34	19	17	8	3	55	25	115
2017	FI-03	15	26	35	17	7	0	41	25	81
2017	FI-04	11	37	14	23	14	0	49	37	35

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	31	27	14	6	0	1	53	20	308
2017	FI-01	28	33	19	11	4	1	3	65	15	73
2017	FI-02	24	29	29	11	6	0	1	53	18	115
2017	FI-03	15	31	36	14	5	0	0	46	19	81
2017	FI-04	9	37	17	26	11	0	0	46	37	35

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	30	22	16	7	3	54	24	308
2017	FI-01	28	34	15	12	7	4	65	20	73
2017	FI-02	25	26	24	16	6	3	53	22	115
2017	FI-03	15	31	28	16	6	4	47	23	81
2017	FI-04	14	37	14	26	9	0	51	34	35

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	45	28	12	6	2	7	78	9	308
2017	FI-01	56	22	7	4	1	10	87	6	73
2017	FI-02	46	30	12	3	2	7	82	5	115
2017	FI-03	38	31	17	7	1	5	73	9	81
2017	FI-04	31	29	6	20	6	9	66	28	35

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	28	33	19	14	6	2	62	19	305
2017	FI-01	33	30	13	17	5	1	64	22	73
2017	FI-02	29	32	18	11	7	4	63	18	113
2017	FI-03	23	37	24	14	3	0	60	16	80
2017	FI-04	23	34	20	14	9	0	57	23	35

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	26	33	23	11	4	2	61	16	306
2017	FI-01	23	35	24	7	8	4	60	15	73
2017	FI-02	25	35	18	15	4	4	62	20	114
2017	FI-03	29	31	29	10	1	0	60	11	80
2017	FI-04	31	26	31	9	3	0	57	11	35

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	21	42	19	11	6	0	1	64	16	303
2017	FI-01	22	40	21	6	6	1	4	66	12	71
2017	FI-02	23	42	16	10	9	0	1	65	19	113
2017	FI-03	17	44	24	11	4	0	0	61	15	80
2017	FI-04	20	43	17	20	0	0	0	63	20	35

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	24	33	24	10	7	1	1	58	17	306
2017	FI-01	27	36	19	9	3	3	3	67	13	73
2017	FI-02	22	30	23	10	14	1	1	53	24	114
2017	FI-03	22	34	30	11	3	0	0	56	14	80
2017	FI-04	26	37	29	9	0	0	0	63	9	35

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	22	38	23	11	4	0	2	61	15	305
2017	FI-01	27	41	19	3	3	1	5	73	6	73
2017	FI-02	24	36	23	11	5	0	1	61	16	113
2017	FI-03	15	40	25	16	4	0	0	55	20	80
2017	FI-04	20	37	23	17	3	0	0	57	20	35

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	43	25	11	8	9	3	71	18	307
2017	FI-01	45	19	12	11	7	5	68	19	73
2017	FI-02	47	27	8	6	9	3	77	15	114
2017	FI-03	44	31	12	4	7	1	76	11	81
2017	FI-04	23	23	11	17	20	6	48	39	35

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	68	14	4	3	5	1	5	87	9	308
2017	FI-01	70	14	5	1	5	0	4	87	7	73
2017	FI-02	67	14	2	4	6	2	5	87	11	115
2017	FI-03	69	15	4	1	4	1	6	91	5	81
2017	FI-04	69	11	9	3	6	0	3	82	9	35

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	52	28	9	4	3	0	3	83	7	306
2017	FI-01	55	35	0	5	3	0	3	92	8	73
2017	FI-02	47	28	9	4	5	1	5	80	10	113
2017	FI-03	51	28	14	4	2	0	1	80	6	81
2017	FI-04	69	17	14	0	0	0	0	86	0	35

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	58	21	10	4	4	1	3	82	8	307
2017	FI-01	60	21	7	7	3	1	1	83	10	73
2017	FI-02	55	26	7	2	5	1	4	85	7	114
2017	FI-03	57	19	17	2	2	0	2	77	5	81
2017	FI-04	69	14	6	6	6	0	0	83	11	35

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	48	15	7	3	2	1	24	84	6	307
2017	FI-01	55	9	3	1	0	1	30	94	2	73
2017	FI-02	45	13	5	0	3	0	34	88	4	114
2017	FI-03	51	17	12	4	0	0	16	81	4	81
2017	FI-04	43	29	11	11	6	0	0	71	17	35

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	66	18	4	1	1	1	10	93	3	305
2017	FI-01	74	11	3	2	3	1	7	92	5	73
2017	FI-02	57	21	5	2	1	1	14	92	3	113
2017	FI-03	67	19	6	0	0	0	9	93	0	81
2017	FI-04	79	18	0	3	0	0	0	97	3	34

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	63	20	6	3	1	0	7	90	4	307
2017	FI-01	56	21	14	3	3	0	4	80	6	73
2017	FI-02	61	22	3	3	0	1	11	94	3	114
2017	FI-03	65	21	4	0	1	0	9	94	1	81
2017	FI-04	86	9	3	3	0	0	0	94	3	35

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	47	32	11	4	3	0	3	81	7	307
2017	FI-01	47	31	12	4	1	1	3	82	6	73
2017	FI-02	47	32	10	4	3	0	4	83	7	114
2017	FI-03	45	32	11	5	5	0	2	78	10	81
2017	FI-04	49	34	11	3	3	0	0	83	6	35

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	12	31	38	13	5	1	44	18	308
2017	FI-01	18	27	37	12	5	0	45	18	73
2017	FI-02	15	32	35	11	6	1	47	18	115
2017	FI-03	9	31	44	14	1	1	40	15	81
2017	FI-04	3	34	37	20	6	0	37	26	35

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	6	17	44	19	14	1	33	23	307
2017	FI-01	8	14	36	24	15	3	40	22	72
2017	FI-02	7	14	44	17	17	0	35	21	115
2017	FI-03	2	19	50	17	11	0	29	21	81
2017	FI-04	9	26	40	17	9	0	26	34	35

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	33	43	15	4	3	2	0	78	6	308
2017	FI-01	32	39	18	5	3	4	0	73	8	73
2017	FI-02	30	47	13	3	3	3	1	80	6	115
2017	FI-03	38	42	14	2	2	1	0	81	5	81
2017	FI-04	34	46	14	3	3	0	0	80	6	35

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	19	48	16	10	4	2	69	15	307
2017	FI-01	21	49	11	14	5	0	70	19	72
2017	FI-02	22	42	22	8	4	3	65	13	115
2017	FI-03	15	56	15	10	2	2	72	13	81
2017	FI-04	17	57	9	14	3	0	74	17	35

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	16	84	308
2017	FI-01	19	81	73
2017	FI-02	16	84	115
2017	FI-03	20	80	81
2014	FI	16	84	319
2014	FI-01	18	82	93
2014	FI-02	22	78	106
2014	FI-03	9	91	78

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FI	76	24	50
2017	FI-01	72	28	14
2017	FI-02	72	28	18
2017	FI-03	81	19	16
2014	FI	76	24	49
2014	FI-01	71	29	17
2014	FI-02	77	23	22

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	49	32	8	10	0	82	10	38
2017	FI-01	58	32	0	10	0	90	10	10
2017	FI-02	46	24	15	15	0	69	15	13
2017	FI-03	54	38	0	8	0	92	8	13
2014	FI	57	32	5	3	3	89	5	37
2014	FI-01	58	33	0	0	8	92	8	12
2014	FI-02	59	35	6	0	0	94	0	17

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	25	28	17	12	15	1	1	26	74	308
2017	FI-01	22	29	14	10	20	3	3	23	77	73
2017	FI-02	23	30	18	14	14	1	1	23	77	115
2017	FI-03	31	22	21	11	15	0	0	31	69	81
2017	FI-04	29	31	17	14	9	0	0	29	71	35

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	14	222
2017	FI-01	15	53
2017	FI-02	14	86
2017	FI-03	16	56
2017	FI-04	12	25

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	36	222
2017	FI-01	39	53
2017	FI-02	37	86
2017	FI-03	31	56
2017	FI-04	44	25

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FI	16	222
2017	FI-01	17	53
2017	FI-02	14	86
2017	FI-03	23	56
2017	FI-04	4	25

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	FI	51	222
2017	FI-01	51	53
2017	FI-02	55	86
2017	FI-03	52	56
2017	FI-04	44	25

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	FI	9	222
2017	FI-01	7	53
2017	FI-02	9	86
2017	FI-03	7	56
2017	FI-04	12	25

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	FI	53	222
2017	FI-01	45	53
2017	FI-02	59	86
2017	FI-03	52	56
2017	FI-04	52	25

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	FI	6	50	17	10	4	13	219
2017	FI-01	11	57	9	8	4	11	53
2017	FI-02	4	54	14	12	4	12	83
2017	FI-03	6	39	25	9	4	18	56
2017	FI-04	4	48	24	12	4	8	25

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	12	17	13	18	23	2	15	35	49	223
2017	FI-01	13	15	6	35	14	4	14	34	59	53
2017	FI-02	9	17	15	12	26	1	20	33	48	87
2017	FI-03	12	18	22	20	18	0	11	34	42	56
2017	FI-04	20	20	4	4	32	8	12	50	45	25

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FI	2	7	8	20	53	3	7	10	81	223
2017	FI-01	4	11	4	20	47	2	12	17	78	53
2017	FI-02	2	6	12	16	56	0	8	9	79	87
2017	FI-03	2	7	9	23	53	2	4	9	81	56
2017	FI-04	0	0	8	28	48	16	0	0	90	25

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me