2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	33	50	5	10	2	83	12	348
2017	EX-01	33	50	4	11	2	83	13	228
2017	EX-02	33	55	0	7	4	89	11	54
2017	EX-03	24	53	10	12	0	78	12	49
2014	EX	38	47	4	9	2	85	11	386
2014	EX-01	36	48	4	9	2	85	12	257
2014	EX-02	35	42	6	15	2	77	17	48
2014	EX-03	37	53	3	5	2	90	6	62
2011	EX	41	48	3	8	1	88	9	381
2011	EX-01	41	48	3	7	1	89	8	261
2011	EX-02	36	54	2	7	2	89	9	56
2011	EX-03	42	42	2	13	0	84	13	45
2011	EX-04	58	25	0	17	0	83	17	12
2008	EX	38	43	2	13	4	82	16	277
2008	EX-01	39	44	2	12	3	84	14	180
2008	EX-02	37	43	2	14	4	80	18	51
2008	EX-03	28	45	7	17	3	72	21	29

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	72	21	3	2	1	1	1	94	3	348
2017	EX-01	71	23	3	1	0	1	0	95	2	228
2017	EX-02	76	17	2	2	2	0	2	94	4	54
2017	EX-03	67	22	2	8	0	0	0	90	8	49
2014	EX	75	19	4	2	0	0	1	95	2	386
2014	EX-01	73	21	4	1	0	0	1	95	1	257
2014	EX-02	75	19	2	4	0	0	0	94	4	48
2014	EX-03	76	18	5	2	0	0	0	94	2	62
2011	EX	77	17	2	3	1	0	0	94	3	380
2011	EX-01	77	17	2	3	1	0	0	94	3	260
2011	EX-02	75	20	2	2	2	0	0	95	4	56
2011	EX-03	82	11	2	4	0	0	0	93	4	45
2011	EX-04	75	25	0	0	0	0	0	100	0	12
2008	EX	69	19	5	5	1	0	0	88	6	277
2008	EX-01	72	17	4	6	1	0	0	89	6	180
2008	EX-02	63	20	8	8	2	0	0	82	10	51
2008	EX-03	66	24	10	0	0	0	0	90	0	29

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	66	21	5	6	2	0	86	8	349
2017	EX-01	63	21	7	6	2	0	85	8	229
2017	EX-02	76	20	0	4	0	0	96	4	54
2017	EX-03	61	20	4	10	4	0	82	14	49
2014	EX	68	19	5	6	3	1	87	8	385
2014	EX-01	64	21	4	7	3	1	86	11	257
2014	EX-02	70	13	11	4	2	0	83	6	47
2014	EX-03	79	13	5	2	2	0	92	3	62
2011	EX	70	16	3	8	3	0	86	11	380
2011	EX-01	66	19	4	9	3	0	85	12	261
2011	EX-02	78	9	2	7	4	0	87	11	55
2011	EX-03	78	13	0	7	2	0	91	9	45
2011	EX-04	92	8	0	0	0	0	100	0	12
2008	EX	62	23	1	10	4	0	85	14	277
2008	EX-01	64	21	1	12	3	0	84	15	180
2008	EX-02	55	25	6	8	6	0	80	14	51
2008	EX-03	62	34	0	3	0	0	97	3	29

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	54	35	3	7	1	0	88	8	348
2017	EX-01	52	35	4	7	2	0	87	9	229
2017	EX-02	59	30	6	6	0	0	89	6	54
2017	EX-03	49	43	0	8	0	0	92	8	49
2014	EX	59	28	5	7	1	0	87	8	385
2014	EX-01	59	29	4	8	1	0	87	9	257
2014	EX-02	55	28	9	6	2	0	83	9	47
2014	EX-03	58	27	6	6	2	0	85	8	62
2011	EX	54	32	5	6	2	1	87	8	382
2011	EX-01	53	33	5	6	2	1	87	8	262
2011	EX-02	52	30	7	7	4	0	82	11	56
2011	EX-03	60	33	2	4	0	0	93	4	45
2011	EX-04	83	17	0	0	0	0	100	0	12

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	44	41	7	6	1	0	0	85	8	349
2017	EX-01	42	41	8	7	1	0	0	84	8	229
2017	EX-02	35	54	6	6	0	0	0	89	6	54
2017	EX-03	47	33	10	6	4	0	0	80	10	49
2014	EX	46	38	8	6	1	0	0	85	7	386
2014	EX-01	44	40	9	6	1	0	0	84	7	257
2014	EX-02	44	42	6	6	2	0	0	85	8	48
2014	EX-03	47	35	6	10	0	2	0	84	10	62
2011	EX	43	34	12	5	2	0	3	80	7	379
2011	EX-01	44	35	12	4	2	0	3	81	6	260
2011	EX-02	43	39	13	4	2	0	0	82	5	56
2011	EX-03	41	25	16	9	2	0	7	71	12	44
2011	EX-04	42	42	0	8	0	0	8	91	9	12
2008	EX	29	38	17	10	4	0	3	68	15	277
2008	EX-01	31	36	12	13	4	0	3	70	18	180
2008	EX-02	22	43	27	6	2	0	0	65	8	51
2008	EX-03	34	31	31	3	0	0	0	66	3	29

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	63	27	5	4	1	0	90	5	348
2017	EX-01	61	29	5	4	0	0	91	4	228
2017	EX-02	63	28	2	6	2	0	91	7	54
2017	EX-03	63	22	6	4	4	0	86	8	49
2014	EX	59	31	5	3	1	0	90	5	386
2014	EX-01	58	29	6	5	1	0	87	6	257
2014	EX-02	58	38	4	0	0	0	96	0	48
2014	EX-03	58	37	2	0	3	0	95	3	62
2011	EX	66	24	5	4	1	0	91	5	381
2011	EX-01	64	27	6	3	0	0	90	4	261
2011	EX-02	70	21	4	4	2	0	91	5	56
2011	EX-03	71	18	2	4	2	2	91	7	45
2011	EX-04	83	8	0	8	0	0	92	8	12
2008	EX	63	27	4	4	2	0	90	6	277
2008	EX-01	62	27	4	3	3	0	89	7	180
2008	EX-02	63	31	4	2	0	0	94	2	51
2008	EX-03	69	17	3	10	0	0	86	10	29

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	69	26	2	3	1	95	4	348
2017	EX-01	67	28	2	4	0	94	4	228
2017	EX-02	74	20	2	2	2	94	4	54
2017	EX-03	67	27	2	0	4	94	4	49
2014	EX	66	27	4	2	1	93	3	386
2014	EX-01	64	26	5	3	1	91	4	257
2014	EX-02	58	40	2	0	0	98	0	48
2014	EX-03	76	23	0	0	2	98	2	62
2011	EX	67	29	2	1	1	96	2	380
2011	EX-01	62	34	2	1	0	97	1	261
2011	EX-02	75	20	2	2	2	95	4	56
2011	EX-03	77	16	5	2	0	93	2	44
2011	EX-04	83	17	0	0	0	100	0	12
2008	EX	67	29	2	1	1	96	2	277
2008	EX-01	64	31	2	1	2	95	3	180
2008	EX-02	76	22	2	0	0	98	0	51
2008	EX-03	72	24	3	0	0	97	0	29

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	63	30	4	3	0	93	3	348
2017	EX-01	64	30	4	2	0	94	2	228
2017	EX-02	58	33	4	6	0	91	6	54
2017	EX-03	65	27	2	4	2	92	6	49
2014	EX	65	27	4	2	1	93	3	386
2014	EX-01	67	26	3	3	0	93	3	257
2014	EX-02	54	35	8	0	2	90	2	48
2014	EX-03	61	31	5	2	2	92	3	62

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	37	35	8	12	8	72	20	348
2017	EX-01	37	36	8	11	8	73	19	228
2017	EX-02	45	26	9	15	6	70	20	54
2017	EX-03	18	51	6	12	12	69	24	49
2014	EX	37	40	10	10	3	78	13	384
2014	EX-01	39	39	11	10	2	77	12	256
2014	EX-02	29	44	6	15	6	73	21	48
2014	EX-03	40	37	11	8	3	77	11	62
2011	EX	31	46	8	11	4	77	15	380
2011	EX-01	31	47	8	9	4	79	13	262
2011	EX-02	31	49	5	13	2	80	15	55
2011	EX-03	30	43	7	16	5	73	20	44
2011	EX-04	33	42	8	17	0	75	17	12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	6	7	6	6	13	0	62	34	50	347
2017	EX-01	7	8	6	7	14	0	58	36	49	228
2017	EX-02	4	4	4	4	9	0	76	31	54	53
2017	EX-03	4	8	6	6	10	0	65	35	47	49
2014	EX	5	5	5	7	11	0	66	31	53	386
2014	EX-01	6	6	6	8	11	0	64	33	52	257
2014	EX-02	0	6	8	6	10	0	69	20	53	48
2014	EX-03	6	5	2	6	13	0	68	35	60	62
2011	EX	6	7	7	9	15	0	56	28	55	381
2011	EX-01	6	7	8	11	14	0	54	28	55	263
2011	EX-02	4	2	7	7	20	0	60	14	68	55
2011	EX-03	5	9	9	2	14	0	61	35	41	44
2011	EX-04	0	17	0	0	8	0	75	67	33	12
2008	EX	5	5	6	9	21	1	53	22	64	277
2008	EX-01	6	4	7	9	23	1	49	19	66	180
2008	EX-02	2	8	8	8	18	0	57	23	59	51
2008	EX-03	3	10	3	7	10	0	66	40	50	29

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	53	37	4	4	2	0	90	6	349
2017	EX-01	52	39	5	3	1	0	91	4	229
2017	EX-02	52	37	0	7	4	0	89	11	54
2017	EX-03	53	35	4	4	4	0	88	8	49
2014	EX	53	37	5	4	2	0	89	6	385
2014	EX-01	50	39	5	5	2	0	88	7	256
2014	EX-02	50	44	4	0	2	0	94	2	48
2014	EX-03	60	27	6	3	3	0	87	6	62
2011	EX	51	36	6	4	2	1	88	6	378
2011	EX-01	48	38	8	3	1	0	87	5	260
2011	EX-02	51	42	4	2	2	0	93	4	55
2011	EX-03	59	27	2	7	5	0	86	11	44
2011	EX-04	75	8	0	8	0	8	91	9	12
2008	EX	49	39	6	3	3	0	88	6	275
2008	EX-01	49	38	6	3	3	0	88	7	178
2008	EX-02	47	41	8	2	2	0	88	4	51
2008	EX-03	48	38	3	7	3	0	86	10	29

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	35	45	8	8	4	80	12	349
2017	EX-01	31	48	9	9	3	79	11	229
2017	EX-02	45	42	6	4	4	87	7	54
2017	EX-03	37	41	4	10	8	78	18	49
2014	EX	34	44	10	8	4	78	12	386
2014	EX-01	31	45	12	9	3	75	12	257
2014	EX-02	31	54	6	6	2	85	8	48
2014	EX-03	42	37	8	5	8	79	13	62
2011	EX	30	44	12	11	3	74	14	382
2011	EX-01	27	47	13	12	1	74	13	263
2011	EX-02	31	53	5	9	2	84	11	55
2011	EX-03	36	22	13	16	13	58	29	45
2011	EX-04	58	33	8	0	0	92	0	12

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	37	49	5	5	4	86	9	349
2017	EX-01	33	55	5	3	3	88	7	229
2017	EX-02	43	35	7	9	6	78	15	54
2017	EX-03	41	41	2	10	6	82	16	49

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	67	27	3	2	1	0	95	3	349
2017	EX-01	62	32	3	3	0	0	94	3	229
2017	EX-02	74	24	0	0	2	0	98	2	54
2017	EX-03	73	14	4	2	4	2	90	6	49
2014	EX	70	25	3	1	1	0	95	2	386
2014	EX-01	65	29	3	2	1	0	94	2	257
2014	EX-02	77	23	0	0	0	0	100	0	48
2014	EX-03	79	16	3	0	2	0	95	2	62
2011	EX	69	26	3	1	1	0	95	2	382
2011	EX-01	64	31	4	0	0	0	95	1	263
2011	EX-02	84	15	2	0	0	0	98	0	55
2011	EX-03	71	18	4	4	2	0	89	7	45
2011	EX-04	92	8	0	0	0	0	100	0	12
2008	EX	65	29	1	2	2	0	95	4	277
2008	EX-01	64	31	1	2	3	0	94	4	180
2008	EX-02	71	24	4	0	2	0	94	2	51
2008	EX-03	59	34	0	7	0	0	93	7	29

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	46	34	5	10	5	80	15	348
2017	EX-01	43	38	6	9	4	81	13	229
2017	EX-02	53	30	0	11	6	83	17	53
2017	EX-03	45	29	4	12	10	73	22	49

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	68	28	2	1	1	96	2	347
2017	EX-01	66	30	2	1	1	96	2	229
2017	EX-02	71	29	0	0	0	100	0	52
2017	EX-03	69	20	4	4	2	90	6	49
2014	EX	78	17	4	1	0	95	1	386
2014	EX-01	75	19	6	0	0	94	0	257
2014	EX-02	83	15	2	0	0	98	0	48
2014	EX-03	81	15	0	3	2	95	5	62
2011	EX	72	21	6	0	1	93	1	383
2011	EX-01	71	23	6	0	0	94	0	263
2011	EX-02	80	18	2	0	0	98	0	56
2011	EX-03	67	20	9	0	4	87	4	45
2011	EX-04	92	8	0	0	0	100	0	12

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	54	34	4	6	2	88	9	347
2017	EX-01	47	41	3	7	3	88	9	229
2017	EX-02	65	21	8	4	2	86	6	52
2017	EX-03	65	27	2	4	2	92	6	49
2014	EX	51	38	4	4	4	89	7	385
2014	EX-01	45	41	5	5	4	86	9	256
2014	EX-02	58	33	2	2	4	92	6	48
2014	EX-03	60	34	2	2	3	94	5	62
2011	EX	52	35	4	6	3	88	9	382
2011	EX-01	48	39	5	6	2	87	8	262
2011	EX-02	61	32	4	2	2	93	4	56
2011	EX-03	53	29	0	11	7	82	18	45
2011	EX-04	92	8	0	0	0	100	0	12

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	50	38	3	6	3	88	9	347
2017	EX-01	45	44	3	5	3	89	8	229
2017	EX-02	58	31	4	8	0	88	8	52
2017	EX-03	55	31	0	10	4	86	14	49
2014	EX	51	34	6	5	3	85	9	386
2014	EX-01	47	36	7	6	3	83	9	257
2014	EX-02	56	33	4	2	4	90	6	48
2014	EX-03	53	32	5	5	5	85	10	62

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	48	36	5	9	3	0	84	11	347
2017	EX-01	45	39	5	8	3	0	84	11	229
2017	EX-02	54	31	6	8	2	0	85	10	52
2017	EX-03	51	35	2	10	2	0	86	12	49
2014	EX	48	35	7	7	2	1	84	9	385
2014	EX-01	45	37	7	9	2	0	82	11	257
2014	EX-02	54	31	6	4	4	0	85	8	48
2014	EX-03	48	35	8	2	2	5	88	3	62
2011	EX	47	38	7	5	3	1	85	8	381
2011	EX-01	43	41	7	5	2	0	85	8	261
2011	EX-02	55	34	7	4	0	0	89	4	56
2011	EX-03	56	27	9	7	2	0	82	9	45
2011	EX-04	58	33	0	0	0	8	100	0	12

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	53	34	4	5	2	1	88	7	346
2017	EX-01	52	36	4	5	1	1	89	7	229
2017	EX-02	56	33	2	6	4	0	88	10	52
2017	EX-03	53	31	8	6	2	0	84	8	49
2014	EX	58	30	7	3	2	0	89	4	386
2014	EX-01	56	31	7	3	2	0	87	5	257
2014	EX-02	58	29	10	0	2	0	88	2	48
2014	EX-03	61	31	3	2	2	2	93	3	62
2011	EX	54	35	5	4	1	0	89	6	381
2011	EX-01	53	36	6	5	0	0	89	5	263
2011	EX-02	55	38	4	2	2	0	93	4	55
2011	EX-03	59	27	2	5	7	0	86	11	44
2011	EX-04	67	25	0	8	0	0	92	8	12
2008	EX	50	37	6	5	2	0	87	7	277
2008	EX-01	51	37	4	5	3	0	87	8	180
2008	EX-02	49	39	10	2	0	0	88	2	51
2008	EX-03	48	41	0	10	0	0	90	10	29

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	9	27	24	25	13	1	37	39	349
2017	EX-01	11	31	20	26	11	1	42	37	229
2017	EX-02	11	22	28	24	15	0	33	39	54
2017	EX-03	4	20	37	20	18	0	24	39	49
2014	EX	14	31	20	22	11	2	45	34	386
2014	EX-01	14	34	20	21	9	2	49	30	257
2014	EX-02	15	19	27	23	17	0	33	40	48
2014	EX-03	15	26	18	23	18	2	41	41	62
2011	EX	11	22	27	23	15	2	34	39	381
2011	EX-01	10	26	26	23	12	2	37	36	261
2011	EX-02	7	9	36	29	16	4	17	46	56
2011	EX-03	22	13	24	16	24	0	36	40	45
2011	EX-04	0	25	8	25	17	25	33	56	12
2008	EX	6	21	27	24	20	1	28	45	277
2008	EX-01	8	24	28	23	16	1	33	39	180
2008	EX-02	4	24	22	22	29	0	27	51	51
2008	EX-03	3	7	34	31	24	0	10	55	29

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	10	25	47	14	4	0	18	35	348
2017	EX-01	10	24	48	15	4	0	18	33	228
2017	EX-02	6	33	39	17	6	0	22	39	54
2017	EX-03	12	24	51	8	4	0	12	37	49
2014	EX	6	25	46	16	6	1	22	32	385
2014	EX-01	8	25	47	15	5	1	20	32	256
2014	EX-02	4	31	46	15	4	0	19	35	48
2014	EX-03	5	21	45	21	8	0	29	26	62
2011	EX	13	28	38	14	4	2	19	42	383
2011	EX-01	13	29	38	15	3	2	19	42	263
2011	EX-02	9	36	46	4	5	0	9	45	56
2011	EX-03	20	18	33	16	11	2	27	39	45
2011	EX-04	0	25	33	25	8	8	36	27	12
2008	EX	12	32	41	12	2	1	14	45	277
2008	EX-01	13	36	36	13	2	1	15	49	180
2008	EX-02	12	24	57	4	4	0	8	35	51
2008	EX-03	10	31	45	14	0	0	14	41	29

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	7	14	33	26	18	2	45	22	349
2017	EX-01	7	14	34	28	15	3	44	21	229
2017	EX-02	4	20	33	22	20	0	43	24	54
2017	EX-03	12	12	35	14	27	0	41	24	49
2014	EX	4	21	36	27	11	1	39	25	385
2014	EX-01	4	23	37	25	10	1	35	27	256
2014	EX-02	6	19	35	31	8	0	40	25	48
2014	EX-03	2	18	32	32	16	0	48	19	62
2011	EX	13	22	36	21	8	1	29	35	383
2011	EX-01	13	22	37	21	6	2	28	35	263
2011	EX-02	13	21	39	20	7	0	27	34	56
2011	EX-03	13	27	24	24	11	0	36	40	45
2011	EX-04	8	17	42	17	17	0	33	25	12
2008	EX	19	31	32	14	3	0	17	51	277
2008	EX-01	20	32	30	15	3	0	18	52	180
2008	EX-02	20	33	33	10	4	0	14	53	51
2008	EX-03	21	31	34	14	0	0	14	52	29

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	19	30	32	12	6	0	19	49	347
2017	EX-01	19	30	34	12	4	0	16	50	229
2017	EX-02	17	34	24	15	10	0	25	51	53
2017	EX-03	19	21	40	8	13	0	21	40	48
2014	EX	19	32	29	13	6	1	19	52	384
2014	EX-01	22	34	29	10	4	1	14	57	256
2014	EX-02	17	38	27	13	6	0	19	54	48
2014	EX-03	13	25	26	21	13	2	35	38	61
2011	EX	26	29	29	11	4	1	15	56	382
2011	EX-01	29	29	28	10	4	1	14	57	263
2011	EX-02	18	36	31	11	4	0	15	55	55
2011	EX-03	22	27	31	16	4	0	20	49	45
2011	EX-04	8	33	42	8	8	0	17	42	12
2008	EX	28	35	24	12	1	0	14	62	277
2008	EX-01	28	36	27	8	2	0	9	64	180
2008	EX-02	27	39	14	20	0	0	20	67	51
2008	EX-03	34	24	24	14	3	0	17	59	29

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	14	36	38	9	3	0	12	50	348
2017	EX-01	14	35	38	8	4	0	12	50	229
2017	EX-02	9	48	30	13	0	0	13	57	54
2017	EX-03	21	31	38	8	2	0	10	52	48
2014	EX	12	31	39	14	4	1	17	43	383
2014	EX-01	12	33	39	12	3	1	15	46	255
2014	EX-02	15	30	38	15	2	0	17	45	47
2014	EX-03	11	26	42	13	8	0	21	37	62
2011	EX	16	33	35	11	4	1	15	50	383
2011	EX-01	17	35	34	10	3	1	13	53	263
2011	EX-02	13	38	38	11	2	0	13	50	56
2011	EX-03	22	20	31	18	9	0	27	42	45
2011	EX-04	0	33	58	0	8	0	8	33	12
2008	EX	22	33	34	10	1	0	11	55	277
2008	EX-01	22	33	35	8	1	0	9	56	180
2008	EX-02	27	27	31	12	2	0	14	55	51
2008	EX-03	21	38	31	10	0	0	10	59	29

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	14	32	33	13	6	0	1	20	47	349
2017	EX-01	14	33	34	11	7	0	2	18	48	229
2017	EX-02	13	41	24	20	2	0	0	22	54	54
2017	EX-03	18	24	31	20	4	2	0	25	44	49
2014	EX	17	36	32	8	5	0	1	14	54	386
2014	EX-01	20	36	31	8	4	0	1	12	56	257
2014	EX-02	13	48	31	8	0	0	0	8	60	48
2014	EX-03	16	32	29	10	13	0	0	23	48	62
2011	EX	26	30	31	8	2	0	2	11	57	382
2011	EX-01	28	29	31	8	2	0	2	10	58	262
2011	EX-02	20	46	30	2	0	0	2	2	67	56
2011	EX-03	27	18	33	11	9	0	2	20	45	45
2011	EX-04	8	25	42	17	8	0	0	25	33	12
2008	EX	23	35	30	9	4	0	0	12	58	277
2008	EX-01	26	33	29	8	4	0	1	12	59	180
2008	EX-02	16	43	27	8	6	0	0	14	59	51
2008	EX-03	28	31	28	14	0	0	0	14	59	29

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	11	25	37	18	8	1	26	36	349
2017	EX-01	12	24	38	17	7	2	24	37	229
2017	EX-02	7	28	39	20	4	2	25	36	54
2017	EX-03	10	27	39	14	10	0	24	37	49
2014	EX	4	18	40	28	9	1	37	23	385
2014	EX-01	6	19	38	28	9	1	37	25	256
2014	EX-02	4	21	42	25	8	0	33	25	48
2014	EX-03	0	16	40	31	11	2	43	16	62
2011	EX	8	14	40	27	8	2	36	23	382
2011	EX-01	9	15	37	30	7	2	39	24	263
2011	EX-02	7	16	45	20	11	2	31	24	56
2011	EX-03	7	16	45	23	7	2	30	23	44
2011	EX-04	0	0	58	8	25	8	36	0	12
2008	EX	15	31	35	16	3	0	19	46	276
2008	EX-01	17	32	33	15	2	1	17	49	180
2008	EX-02	8	27	49	14	2	0	16	35	51
2008	EX-03	17	28	28	24	3	0	28	45	29

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	23	31	35	7	3	1	10	55	349
2017	EX-01	24	29	37	7	2	1	9	53	229
2017	EX-02	26	39	28	4	2	2	6	66	54
2017	EX-03	22	31	39	4	4	0	8	53	49
2014	EX	17	34	37	10	3	1	12	50	384
2014	EX-01	18	36	35	9	2	0	11	54	255
2014	EX-02	17	29	42	10	2	0	13	46	48
2014	EX-03	16	24	45	6	6	2	13	41	62

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	75	16	4	3	2	0	92	4	349
2017	EX-01	77	14	5	2	1	0	92	4	229
2017	EX-02	80	13	4	4	0	0	93	4	54
2017	EX-03	65	27	0	2	6	0	92	8	49
2014	EX	77	16	3	2	1	1	94	3	386
2014	EX-01	73	18	3	3	2	2	93	4	257
2014	EX-02	81	13	6	0	0	0	94	0	48
2014	EX-03	89	10	0	2	0	0	98	2	62
2011	EX	76	16	3	3	1	1	93	5	381
2011	EX-01	74	17	3	4	2	1	92	5	261
2011	EX-02	80	11	2	4	2	2	93	5	56
2011	EX-03	84	11	2	2	0	0	96	2	45
2011	EX-04	75	17	0	0	0	8	100	0	12
2008	EX	69	20	3	4	3	1	90	7	277
2008	EX-01	72	17	2	4	4	1	90	8	180
2008	EX-02	67	18	8	6	2	0	84	8	51
2008	EX-03	62	34	3	0	0	0	97	0	29

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	43	41	5	5	3	0	1	85	9	348
2017	EX-01	40	43	7	6	3	0	1	84	9	228
2017	EX-02	44	42	2	6	4	0	2	89	9	54
2017	EX-03	49	35	2	6	6	0	2	85	13	49
2014	EX	46	42	5	3	2	1	1	90	5	386
2014	EX-01	45	40	6	4	2	1	2	87	7	257
2014	EX-02	42	50	6	0	2	0	0	92	2	48
2014	EX-03	52	44	2	0	2	0	2	97	2	62

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	67	23	3	4	3	0	90	7	349
2017	EX-01	62	26	3	5	3	0	89	8	229
2017	EX-02	72	22	0	4	2	0	94	6	54
2017	EX-03	76	16	4	0	4	0	92	4	49
2014	EX	62	27	3	5	2	1	90	7	386
2014	EX-01	61	27	4	6	2	0	88	8	257
2014	EX-02	56	31	2	6	2	2	89	9	48
2014	EX-03	66	29	0	3	0	2	97	3	62

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	51	37	5	5	1	0	0	89	6	348
2017	EX-01	45	42	5	7	1	0	0	87	8	228
2017	EX-02	56	41	4	0	0	0	0	96	0	54
2017	EX-03	65	24	4	4	2	0	0	90	6	49
2014	EX	45	43	4	6	1	0	0	89	7	386
2014	EX-01	45	43	5	7	1	0	0	88	7	257
2014	EX-02	46	50	0	4	0	0	0	96	4	48
2014	EX-03	44	44	6	5	2	0	0	87	6	62
2011	EX	44	42	8	6	1	0	0	86	7	383
2011	EX-01	43	43	8	6	1	0	0	85	6	263
2011	EX-02	45	46	5	2	0	0	2	93	2	56
2011	EX-03	44	38	9	9	0	0	0	82	9	45
2011	EX-04	75	17	0	8	0	0	0	92	8	12
2008	EX	40	45	7	6	1	0	0	86	7	277
2008	EX-01	41	46	6	6	2	0	0	86	8	180
2008	EX-02	49	37	6	4	0	2	2	90	4	51
2008	EX-03	34	48	10	7	0	0	0	83	7	29

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	60	29	3	5	2	0	0	89	7	349
2017	EX-01	58	31	4	6	2	0	0	88	8	229
2017	EX-02	52	39	2	7	0	0	0	91	7	54
2017	EX-03	69	24	4	0	2	0	0	94	2	49
2014	EX	62	28	5	3	1	1	0	92	3	386
2014	EX-01	59	31	6	2	1	2	0	91	3	257
2014	EX-02	63	33	0	4	0	0	0	96	4	48
2014	EX-03	68	21	5	5	0	2	0	90	5	62
2011	EX	57	31	5	3	1	2	1	90	5	381
2011	EX-01	57	31	5	3	2	2	1	90	5	261
2011	EX-02	57	38	2	0	0	2	2	98	0	56
2011	EX-03	58	24	9	9	0	0	0	82	9	45
2011	EX-04	83	17	0	0	0	0	0	100	0	12
2008	EX	55	31	5	5	3	1	0	86	8	277
2008	EX-01	57	29	5	6	4	0	0	86	9	180
2008	EX-02	57	29	6	0	2	6	0	92	2	51
2008	EX-03	45	41	3	10	0	0	0	86	10	29

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	25	49	9	11	3	2	1	76	15	348
2017	EX-01	24	46	10	12	3	3	2	74	16	229
2017	EX-02	19	60	4	13	2	2	0	81	15	53
2017	EX-03	31	49	10	6	4	0	0	80	10	49
2014	EX	25	47	13	10	2	2	1	74	12	386
2014	EX-01	23	43	15	11	3	3	1	69	15	257
2014	EX-02	25	63	4	8	0	0	0	88	8	48
2014	EX-03	31	48	13	5	0	3	0	82	5	62

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	61	30	3	4	2	91	6	348
2017	EX-01	58	32	5	4	1	90	5	229
2017	EX-02	67	28	2	2	2	94	4	54
2017	EX-03	65	27	0	4	4	92	8	49
2014	EX	61	34	2	2	1	95	3	386
2014	EX-01	59	34	3	2	1	93	3	257
2014	EX-02	63	35	0	0	2	98	2	48
2014	EX-03	60	39	0	2	0	98	2	62

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	42	37	8	10	3	0	79	13	348
2017	EX-01	43	40	7	7	2	0	84	9	229
2017	EX-02	43	28	15	11	2	0	72	13	53
2017	EX-03	29	41	4	20	6	0	69	27	49
2014	EX	39	43	6	8	4	0	82	12	386
2014	EX-01	40	40	7	9	4	0	80	13	257
2014	EX-02	38	46	8	4	4	0	83	8	48
2014	EX-03	35	50	3	8	3	0	85	11	62
2011	EX	40	41	8	5	5	0	82	10	381
2011	EX-01	40	42	9	5	4	0	82	9	261
2011	EX-02	38	48	11	4	0	0	86	4	56
2011	EX-03	42	31	7	4	16	0	73	20	45
2011	EX-04	58	33	0	8	0	0	92	8	12
2008	EX	27	47	9	12	5	0	74	16	277
2008	EX-01	27	46	11	12	4	1	74	16	180
2008	EX-02	25	53	2	12	8	0	78	20	51
2008	EX-03	31	45	14	10	0	0	76	10	29

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	55	29	6	5	3	1	0	85	9	348
2017	EX-01	54	33	6	4	1	1	0	88	6	229
2017	EX-02	57	24	6	8	4	0	2	83	12	53
2017	EX-03	57	18	6	10	8	0	0	76	18	49
2014	EX	57	28	8	3	2	1	0	87	5	386
2014	EX-01	56	28	9	3	2	2	0	86	5	257
2014	EX-02	58	27	4	8	2	0	0	85	10	48
2014	EX-03	56	34	6	2	0	2	0	92	2	62
2011	EX	51	31	9	4	3	1	1	83	8	382
2011	EX-01	48	32	10	5	3	1	1	82	9	262
2011	EX-02	64	32	2	0	0	2	0	98	0	56
2011	EX-03	51	24	9	9	7	0	0	76	16	45
2011	EX-04	75	8	17	0	0	0	0	83	0	12
2008	EX	43	36	9	6	5	1	0	80	11	277
2008	EX-01	44	34	10	5	5	1	0	80	10	180
2008	EX-02	43	35	8	6	6	2	0	80	12	51
2008	EX-03	38	45	7	10	0	0	0	83	10	29

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	51	33	5	6	5	0	84	11	348
2017	EX-01	49	37	5	5	3	0	86	8	229
2017	EX-02	55	30	4	8	4	0	85	11	53
2017	EX-03	53	24	6	6	10	0	78	16	49
2014	EX	57	31	4	4	3	1	89	7	386
2014	EX-01	57	30	5	3	3	1	88	7	257
2014	EX-02	52	38	0	6	4	0	90	10	48
2014	EX-03	60	34	2	2	3	0	94	5	62
2011	EX	51	33	6	6	3	0	85	9	382
2011	EX-01	49	35	7	5	4	0	84	9	262
2011	EX-02	54	41	4	2	0	0	95	2	56
2011	EX-03	53	22	7	16	2	0	76	18	45
2011	EX-04	75	8	8	8	0	0	83	8	12
2008	EX	40	40	7	7	6	0	80	13	277
2008	EX-01	41	39	7	7	6	1	80	13	180
2008	EX-02	39	41	6	6	8	0	80	14	51
2008	EX-03	38	38	10	10	3	0	76	14	29

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	83	10	3	2	1	0	1	94	3	346
2017	EX-01	84	11	3	2	0	0	0	95	3	227
2017	EX-02	87	6	2	0	2	0	4	96	2	53
2017	EX-03	76	16	2	2	4	0	0	92	6	49
2014	EX	81	13	3	1	2	0	1	95	2	386
2014	EX-01	78	15	2	1	2	0	2	95	3	257
2014	EX-02	88	6	4	2	0	0	0	94	2	48
2014	EX-03	85	11	3	0	0	0	0	97	0	62
2011	EX	79	13	2	2	2	0	2	94	5	380
2011	EX-01	77	13	2	3	2	0	3	92	5	262
2011	EX-02	87	11	0	0	2	0	0	98	2	55
2011	EX-03	86	9	2	0	2	0	0	95	2	44
2011	EX-04	67	33	0	0	0	0	0	100	0	12
2008	EX	80	8	4	3	3	0	2	90	6	277
2008	EX-01	80	9	4	3	2	1	2	91	5	180
2008	EX-02	76	4	8	6	4	0	2	82	10	51
2008	EX-03	83	14	0	0	3	0	0	97	3	29

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	35	28	8	5	5	2	17	77	13	349
2017	EX-01	36	29	9	6	4	3	13	77	12	229
2017	EX-02	41	24	7	6	4	0	18	80	11	54
2017	EX-03	29	35	6	2	10	0	18	78	15	49
2014	EX	35	20	9	6	4	2	24	75	13	386
2014	EX-01	34	21	11	7	4	2	22	72	14	257
2014	EX-02	35	23	6	4	6	0	25	78	14	48
2014	EX-03	44	18	3	5	2	2	27	86	9	62
2011	EX	28	23	9	7	5	4	24	71	17	382
2011	EX-01	29	23	11	8	5	3	21	68	17	263
2011	EX-02	35	27	4	5	5	7	16	81	14	55
2011	EX-03	16	29	7	4	4	4	36	74	15	45
2011	EX-04	42	8	0	0	0	0	50	100	0	12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	56	30	3	8	3	86	12	348
2017	EX-01	58	28	3	9	2	86	11	228
2017	EX-02	54	31	4	4	7	85	11	54
2017	EX-03	45	39	2	8	6	84	14	49

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	60	25	6	5	3	0	86	8	349
2017	EX-01	61	28	5	4	2	0	89	6	229
2017	EX-02	61	22	7	6	4	0	83	9	54
2017	EX-03	55	18	12	8	4	2	75	13	49

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	55	30	5	7	3	0	84	11	348
2017	EX-01	56	30	4	7	2	0	86	10	228
2017	EX-02	54	33	4	6	4	0	87	9	54
2017	EX-03	45	29	8	10	8	0	73	18	49
2014	EX	58	29	5	4	3	1	87	7	385
2014	EX-01	55	30	6	4	3	1	86	7	256
2014	EX-02	65	21	8	2	4	0	85	6	48
2014	EX-03	56	34	0	8	2	0	90	10	62

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	33	46	7	8	2	1	2	82	11	334
2017	EX-01	28	48	8	11	1	1	2	79	13	219
2017	EX-02	40	48	4	6	2	0	0	88	8	50
2017	EX-03	44	44	4	2	6	0	0	88	8	48
2014	EX	41	44	5	5	3	2	2	88	7	376
2014	EX-01	38	43	5	5	4	2	2	85	9	248
2014	EX-02	40	49	2	6	2	0	0	89	9	47
2014	EX-03	42	50	5	0	0	0	3	95	0	62

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	41	36	9	7	6	1	1	78	13	349
2017	EX-01	36	42	8	7	5	1	0	79	13	229
2017	EX-02	48	28	9	9	6	0	0	76	15	54
2017	EX-03	47	29	14	4	6	0	0	76	10	49
2014	EX	45	40	5	7	3	1	0	85	10	386
2014	EX-01	41	41	5	9	4	1	0	82	12	257
2014	EX-02	40	48	0	8	4	0	0	88	13	48
2014	EX-03	50	40	6	3	0	0	0	90	3	62
2011	EX	45	37	8	6	3	1	0	82	9	382
2011	EX-01	42	37	10	5	4	1	0	81	9	262
2011	EX-02	46	46	2	5	0	0	0	93	5	56
2011	EX-03	53	24	7	13	2	0	0	78	16	45
2011	EX-04	75	25	0	0	0	0	0	100	0	12

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	40	38	7	10	4	0	1	78	14	348
2017	EX-01	36	41	8	11	3	0	0	78	15	229
2017	EX-02	48	35	6	7	4	0	0	83	11	54
2017	EX-03	44	33	6	13	4	0	0	77	17	48
2014	EX	46	37	7	6	4	0	0	83	10	385
2014	EX-01	42	39	8	7	4	0	0	81	11	256
2014	EX-02	42	44	2	6	6	0	0	85	13	48
2014	EX-03	53	31	10	5	2	0	0	84	6	62
2011	EX	41	39	9	6	5	0	0	80	11	380
2011	EX-01	39	41	10	6	4	0	0	80	10	261
2011	EX-02	41	45	5	7	2	0	0	86	9	56
2011	EX-03	45	30	5	7	14	0	0	75	20	44
2011	EX-04	58	25	0	8	0	0	8	91	9	12
2008	EX	32	41	11	8	7	0	1	74	15	276
2008	EX-01	30	44	10	8	7	1	1	74	16	179
2008	EX-02	27	41	18	6	6	0	2	70	12	51
2008	EX-03	38	34	7	14	7	0	0	72	21	29

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	21	49	9	14	5	1	1	71	20	349
2017	EX-01	18	50	11	15	4	1	0	69	20	229
2017	EX-02	22	50	6	19	4	0	0	72	22	54
2017	EX-03	20	55	6	10	8	0	0	76	18	49
2014	EX	25	45	14	12	3	1	0	71	15	386
2014	EX-01	22	45	17	11	4	1	0	67	16	257
2014	EX-02	19	52	8	17	4	0	0	71	21	48
2014	EX-03	35	44	8	13	0	0	0	79	13	62
2011	EX	17	49	14	14	5	0	0	66	19	383
2011	EX-01	14	49	16	16	4	0	0	64	20	263
2011	EX-02	18	59	9	13	2	0	0	77	14	56
2011	EX-03	29	40	4	13	13	0	0	69	27	45
2011	EX-04	33	50	17	0	0	0	0	83	0	12
2008	EX	13	42	10	25	9	0	0	55	35	275
2008	EX-01	15	38	12	25	10	1	0	53	35	179
2008	EX-02	4	50	12	26	8	0	0	54	34	50
2008	EX-03	7	52	3	31	7	0	0	59	38	29

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	37	35	12	10	5	1	1	73	15	348
2017	EX-01	33	37	12	12	4	0	0	71	16	228
2017	EX-02	50	24	11	13	2	0	0	74	15	54
2017	EX-03	37	41	10	2	8	2	0	79	10	49
2014	EX	38	36	11	10	4	1	0	75	14	386
2014	EX-01	36	34	13	10	5	2	0	71	16	257
2014	EX-02	27	52	6	10	4	0	0	79	15	48
2014	EX-03	50	32	10	8	0	0	0	82	8	62
2011	EX	29	44	10	10	6	1	0	73	17	381
2011	EX-01	26	45	12	10	5	1	0	72	15	261
2011	EX-02	27	59	0	9	5	0	0	86	14	56
2011	EX-03	44	20	11	11	13	0	0	64	24	45
2011	EX-04	33	50	0	17	0	0	0	83	17	12
2008	EX	25	39	13	15	7	2	0	64	22	277
2008	EX-01	26	36	14	14	8	1	0	62	23	180
2008	EX-02	24	47	8	14	6	2	0	72	20	51
2008	EX-03	17	34	14	28	3	3	0	54	32	29

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	24	46	11	12	6	1	70	19	348
2017	EX-01	21	49	11	13	7	0	69	20	228
2017	EX-02	26	52	7	15	0	0	78	15	54
2017	EX-03	29	41	14	8	8	0	69	16	49
2014	EX	27	50	9	11	3	0	77	14	386
2014	EX-01	26	49	10	11	4	0	75	15	257
2014	EX-02	17	60	10	8	4	0	77	13	48
2014	EX-03	37	42	5	15	0	2	80	15	62
2011	EX	20	51	9	14	6	0	71	20	382
2011	EX-01	19	49	11	15	5	0	69	20	262
2011	EX-02	16	70	9	2	4	0	86	5	56
2011	EX-03	24	47	0	18	11	0	71	29	45
2011	EX-04	33	33	8	8	17	0	67	25	12
2008	EX	17	52	9	15	7	0	69	22	276
2008	EX-01	20	48	10	14	8	0	68	22	180
2008	EX-02	10	62	6	16	6	0	72	22	50
2008	EX-03	14	48	14	17	7	0	62	24	29

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	35	46	9	8	1	81	10	348
2017	EX-01	35	46	10	9	1	80	10	229
2017	EX-02	32	51	9	6	2	83	8	53
2017	EX-03	33	49	8	8	2	82	10	49
2014	EX	43	45	6	4	1	89	5	386
2014	EX-01	45	42	8	3	2	88	4	257
2014	EX-02	33	56	4	6	0	90	6	48
2014	EX-03	40	48	3	8	0	89	8	62
2011	EX	39	46	5	8	1	85	10	382
2011	EX-01	39	48	5	7	1	87	8	262
2011	EX-02	39	41	7	11	2	80	13	56
2011	EX-03	42	44	7	7	0	87	7	45
2011	EX-04	42	25	0	33	0	67	33	12

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	60	35	3	1	1	0	0	95	2	347
2017	EX-01	55	39	4	2	0	0	0	94	2	227
2017	EX-02	70	30	0	0	0	0	0	100	0	54
2017	EX-03	65	31	2	0	2	0	0	96	2	49
2014	EX	67	29	3	1	0	1	1	96	1	385
2014	EX-01	64	29	4	1	0	1	1	96	1	257
2014	EX-02	66	32	0	0	2	0	0	98	2	47
2014	EX-03	69	27	3	0	0	0	0	97	0	62
2011	EX	59	34	4	1	1	1	0	94	2	382
2011	EX-01	58	35	4	2	1	1	0	94	2	262
2011	EX-02	64	30	4	2	0	0	0	95	2	56
2011	EX-03	60	38	2	0	0	0	0	98	0	45
2011	EX-04	83	17	0	0	0	0	0	100	0	12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	62	29	4	3	1	0	91	5	347
2017	EX-01	57	34	4	4	1	0	91	5	228
2017	EX-02	72	19	6	4	0	0	91	4	54
2017	EX-03	71	24	2	0	2	0	96	2	49
2014	EX	69	26	2	2	1	0	96	2	385
2014	EX-01	67	27	2	2	1	0	95	3	257
2014	EX-02	66	30	2	2	0	0	96	2	47
2014	EX-03	73	26	0	0	2	0	98	2	62
2011	EX	65	26	5	3	1	1	91	4	378
2011	EX-01	67	26	5	2	0	0	93	3	259
2011	EX-02	61	27	5	5	0	2	89	5	56
2011	EX-03	68	20	7	2	2	0	89	5	44
2011	EX-04	75	25	0	0	0	0	100	0	12
2008	EX	50	39	6	3	2	0	89	5	277
2008	EX-01	51	39	6	2	2	1	91	4	180
2008	EX-02	47	33	8	8	4	0	80	12	51
2008	EX-03	52	45	3	0	0	0	97	0	29

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	50	34	5	7	3	1	85	10	349
2017	EX-01	49	34	6	8	2	0	83	11	229
2017	EX-02	48	35	6	9	2	0	83	11	54
2017	EX-03	53	41	2	0	2	2	96	2	49
2014	EX	57	32	4	4	1	1	90	6	385
2014	EX-01	56	33	5	5	1	0	89	6	257
2014	EX-02	53	38	4	4	0	0	91	4	47
2014	EX-03	60	29	2	3	3	3	92	7	62
2011	EX	45	40	8	3	2	1	87	5	381
2011	EX-01	43	42	10	3	1	1	86	5	262
2011	EX-02	55	42	2	2	0	0	96	2	55
2011	EX-03	47	36	9	4	4	0	82	9	45
2011	EX-04	67	33	0	0	0	0	100	0	12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	24	22	12	13	8	4	17	59	27	347
2017	EX-01	21	22	13	14	9	5	16	55	29	227
2017	EX-02	28	22	13	15	2	4	17	63	21	54
2017	EX-03	29	24	8	6	12	0	20	67	23	49
2014	EX	29	23	9	11	7	4	17	65	23	385
2014	EX-01	26	23	10	12	9	5	16	62	25	257
2014	EX-02	30	23	6	11	9	2	19	68	24	47
2014	EX-03	44	19	10	10	3	2	13	74	15	62
2011	EX	23	20	16	12	6	5	18	57	22	380
2011	EX-01	23	22	15	12	6	6	16	58	23	260
2011	EX-02	23	27	18	11	4	4	14	61	17	56
2011	EX-03	24	11	22	13	2	2	24	48	21	45
2011	EX-04	33	0	17	8	0	0	42	57	14	12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	66	23	5	4	2	1	89	7	349
2017	EX-01	64	25	4	5	2	0	89	7	229
2017	EX-02	76	17	2	2	2	2	94	4	54
2017	EX-03	61	16	10	6	6	0	78	12	49
2014	EX	65	21	7	5	1	1	87	6	385
2014	EX-01	64	19	8	5	2	1	85	7	257
2014	EX-02	69	21	6	4	0	0	90	4	48
2014	EX-03	69	24	3	3	0	0	94	3	62

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	79	14	2	2	0	1	2	96	2	347
2017	EX-01	80	14	3	2	0	0	1	95	2	227
2017	EX-02	78	13	4	2	0	0	4	94	2	54
2017	EX-03	78	12	0	2	2	4	2	96	4	49
2014	EX	77	19	2	0	0	0	2	98	0	385
2014	EX-01	75	20	2	0	0	0	2	98	0	256
2014	EX-02	75	23	0	0	0	0	2	100	0	48
2014	EX-03	84	13	0	0	0	0	3	100	0	62
2011	EX	74	18	3	1	0	1	3	96	1	382
2011	EX-01	73	19	3	0	0	1	3	96	0	262
2011	EX-02	79	14	2	4	0	2	0	95	4	56
2011	EX-03	71	20	0	0	0	2	7	100	0	45
2011	EX-04	83	8	0	0	0	0	8	100	0	12
2008	EX	69	19	5	1	0	2	3	92	2	277
2008	EX-01	71	19	4	2	1	2	2	93	2	180
2008	EX-02	67	20	6	2	0	2	4	92	2	51
2008	EX-03	69	17	10	0	0	0	3	89	0	29

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	36	42	9	9	3	0	78	12	348
2017	EX-01	34	45	9	9	3	0	79	12	229
2017	EX-02	35	41	11	9	4	0	76	13	54
2017	EX-03	40	40	8	8	4	0	79	13	48
2014	EX	33	45	10	10	2	1	78	12	386
2014	EX-01	32	42	11	11	2	2	76	13	257
2014	EX-02	27	56	6	4	6	0	83	10	48
2014	EX-03	35	44	8	10	3	0	79	13	62
2011	EX	31	45	10	9	4	0	77	13	382
2011	EX-01	31	45	11	8	4	0	77	12	262
2011	EX-02	27	55	7	9	2	0	82	11	56
2011	EX-03	33	40	7	11	9	0	73	20	45
2011	EX-04	50	33	8	0	8	0	83	8	12
2008	EX	27	40	14	13	6	0	67	19	277
2008	EX-01	30	38	14	12	6	1	68	17	180
2008	EX-02	18	47	16	10	10	0	65	20	51
2008	EX-03	24	28	14	31	3	0	52	34	29

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	43	30	9	6	9	1	3	75	16	349
2017	EX-01	41	31	10	8	9	0	0	73	17	229
2017	EX-02	48	37	4	4	6	0	2	87	9	54
2017	EX-03	43	24	8	4	12	2	6	73	18	49
2014	EX	44	28	7	10	7	2	2	75	17	385
2014	EX-01	40	30	10	11	7	2	1	72	18	256
2014	EX-02	58	29	0	2	8	2	0	89	11	48
2014	EX-03	52	21	5	10	8	0	5	76	19	62
2011	EX	37	29	12	9	8	2	2	69	18	381
2011	EX-01	34	31	13	9	9	2	2	68	18	261
2011	EX-02	43	32	7	7	5	4	2	79	13	56
2011	EX-03	38	24	11	11	9	4	2	67	21	45
2011	EX-04	67	8	8	8	8	0	0	75	17	12
2008	EX	39	32	8	10	8	1	2	73	19	277
2008	EX-01	41	32	7	10	9	1	1	74	19	180
2008	EX-02	47	24	12	6	6	2	4	75	13	51
2008	EX-03	21	48	7	14	7	0	3	71	21	29

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	42	43	7	4	3	1	85	8	348
2017	EX-01	39	46	6	4	4	1	86	8	228
2017	EX-02	48	39	9	2	2	0	87	4	54
2017	EX-03	37	45	8	6	4	0	82	10	49

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	59	31	5	3	1	0	90	4	348
2017	EX-01	58	33	4	4	1	0	91	5	228
2017	EX-02	59	30	9	2	0	0	89	2	54
2017	EX-03	59	31	4	2	4	0	90	6	49
2014	EX	57	32	6	2	1	2	91	3	386
2014	EX-01	58	30	7	2	0	2	90	2	257
2014	EX-02	52	38	2	2	2	4	93	4	48
2014	EX-03	55	34	6	2	3	0	89	5	62

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	55	33	5	5	1	0	89	6	348
2017	EX-01	54	35	6	4	1	0	89	5	229
2017	EX-02	57	34	4	6	0	0	91	6	53
2017	EX-03	53	33	6	4	4	0	86	8	49
2014	EX	57	31	6	4	1	1	88	5	386
2014	EX-01	58	28	7	5	1	1	87	7	257
2014	EX-02	46	44	4	4	2	0	90	6	48
2014	EX-03	60	31	8	2	0	0	90	2	62
2011	EX	53	34	8	3	2	1	88	5	382
2011	EX-01	52	34	9	2	2	1	87	5	263
2011	EX-02	45	47	0	5	2	0	93	7	55
2011	EX-03	62	24	9	2	0	2	89	2	45
2011	EX-04	75	25	0	0	0	0	100	0	12

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	61	26	5	5	3	87	7	349
2017	EX-01	59	29	6	4	3	88	6	229
2017	EX-02	65	24	4	7	0	89	7	54
2017	EX-03	61	20	6	8	4	82	12	49
2014	EX	67	23	4	3	2	91	5	383
2014	EX-01	66	25	5	2	2	91	4	255
2014	EX-02	67	23	2	6	2	90	8	48
2014	EX-03	72	20	3	5	0	92	5	61
2011	EX	57	31	6	3	2	88	6	383
2011	EX-01	56	33	6	3	2	89	5	263
2011	EX-02	57	38	0	4	2	95	5	56
2011	EX-03	67	13	9	7	4	80	11	45
2011	EX-04	67	25	8	0	0	92	0	12
2008	EX	41	39	10	7	3	80	9	275
2008	EX-01	40	38	11	8	3	78	11	179
2008	EX-02	42	46	6	2	4	88	6	50
2008	EX-03	38	38	17	7	0	76	7	29

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	47	32	11	6	4	0	79	10	345
2017	EX-01	45	33	12	6	4	0	78	10	226
2017	EX-02	50	33	9	6	2	0	83	7	54
2017	EX-03	44	31	10	6	6	2	77	13	48
2014	EX	45	35	11	5	3	0	80	9	386
2014	EX-01	43	34	14	6	3	0	77	9	257
2014	EX-02	40	46	6	4	4	0	85	8	48
2014	EX-03	53	31	8	6	2	0	84	8	62
2011	EX	39	35	13	9	4	1	74	13	381
2011	EX-01	36	38	13	8	3	1	75	12	262
2011	EX-02	45	34	11	9	2	0	79	11	56
2011	EX-03	44	22	16	11	7	0	67	18	45
2011	EX-04	64	27	0	0	9	0	91	9	11

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	47	33	11	6	3	80	9	348
2017	EX-01	45	35	12	4	3	81	7	228
2017	EX-02	48	33	9	6	4	81	9	54
2017	EX-03	43	33	8	12	4	76	16	49
2014	EX	49	33	9	6	3	82	9	386
2014	EX-01	47	31	12	6	3	78	9	257
2014	EX-02	44	42	2	8	4	85	13	48
2014	EX-03	55	32	5	6	2	87	8	62
2011	EX	42	35	11	8	3	78	11	382
2011	EX-01	39	39	12	8	2	78	10	262
2011	EX-02	46	41	5	5	2	88	7	56
2011	EX-03	49	18	16	11	7	67	18	45
2011	EX-04	75	17	0	8	0	92	8	12
2008	EX	31	40	11	12	7	71	18	274
2008	EX-01	31	39	12	10	8	71	18	180
2008	EX-02	26	46	8	18	2	72	20	50
2008	EX-03	33	41	7	11	7	74	19	27

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	38	22	17	11	8	2	1	62	20	349
2017	EX-01	36	25	18	10	8	2	0	63	19	229
2017	EX-02	44	18	15	11	6	4	2	67	18	54
2017	EX-03	33	18	16	18	12	0	2	52	31	49
2014	EX	35	22	19	15	6	2	1	59	21	385
2014	EX-01	32	22	21	16	7	3	0	55	23	256
2014	EX-02	35	27	15	13	6	0	4	65	20	48
2014	EX-03	42	16	19	13	5	3	2	61	19	62
2011	EX	34	21	23	10	6	4	1	59	17	383
2011	EX-01	33	21	24	11	5	5	1	57	18	263
2011	EX-02	34	27	25	5	5	2	2	63	11	56
2011	EX-03	33	24	20	11	7	4	0	60	19	45
2011	EX-04	75	17	0	0	8	0	0	92	8	12
2008	EX	29	28	17	16	8	2	1	59	24	275
2008	EX-01	26	32	15	14	10	2	1	59	25	180
2008	EX-02	30	20	22	22	2	2	2	52	25	50
2008	EX-03	36	25	21	11	7	0	0	61	18	28

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	EX	47	27	26	349
2017	EX-01	47	27	26	229
2017	EX-02	42	26	31	54
2017	EX-03	47	27	27	49
2014	EX	44	29	27	386
2014	EX-01	43	29	28	257
2014	EX-02	48	25	27	48
2014	EX-03	50	29	21	62
2011	EX	41	34	25	381
2011	EX-01	41	35	25	261
2011	EX-02	39	30	30	56
2011	EX-03	42	31	27	45
2011	EX-04	33	42	25	12

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	EX	21	29	43	3	1	4	164
2017	EX-01	20	31	43	2	1	3	109
2017	EX-02	30	39	22	0	0	9	23
2017	EX-03	13	17	57	9	0	4	23
2014	EX	22	30	41	4	9999	3	172
2014	EX-01	18	34	44	2	9999	3	112
2014	EX-02	26	39	26	9	9999	0	23
2014	EX-03	32	13	42	6	9999	6	31
2011	EX	23	31	38	2	9999	5	156
2011	EX-01	16	39	39	3	9999	4	106
2011	EX-02	41	18	36	0	9999	5	22
2011	EX-03	32	16	37	0	9999	16	19

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EX	16	84	348
2017	EX-01	13	87	229
2017	EX-02	28	72	54
2017	EX-03	16	84	49
2014	EX	11	89	384
2014	EX-01	11	89	256
2014	EX-02	13	88	48
2014	EX-03	11	89	62

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	EX	29	54
2017	EX-01	20	29
2017	EX-02	33	15
2014	EX	24	42
2014	EX-01	24	29

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	EX	72	54
2017	EX-01	66	29
2017	EX-02	80	15
2014	EX	62	42
2014	EX-01	59	29

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	EX	31	54
2017	EX-01	38	29
2014	EX	19	42
2014	EX-01	24	29

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	EX	54
2017	EX-01	29
2017	EX-02	15
2014	EX	42
2014	EX-01	29

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	EX	54
2017	EX-01	29
2017	EX-02	15
2014	EX	42
2014	EX-01	29

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	EX	54
2017	EX-01	29
2017	EX-02	15
2014	EX	42
2014	EX-01	29

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	EX	52	54
2017	EX-01	62	29
2017	EX-02	33	15
2014	EX	60	42
2014	EX-01	59	29

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	EX	41	54
2017	EX-01	38	29
2017	EX-02	40	15
2014	EX	57	42
2014	EX-01	59	29

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	EX	43	54
2017	EX-01	45	29
2017	EX-02	40	15
2014	EX	19	42
2014	EX-01	24	29

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	EX	41	54
2017	EX-01	34	29
2017	EX-02	47	15
2014	EX	43	42
2014	EX-01	41	29

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	EX	39	54
2017	EX-01	41	29
2017	EX-02	33	15
2014	EX	33	42
2014	EX-01	31	29

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	EX	39	54
2017	EX-01	44	29
2017	EX-02	33	15
2014	EX	45	42
2014	EX-01	52	29

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	EX	39	54
2017	EX-01	41	29
2017	EX-02	40	15
2014	EX	38	42
2014	EX-01	41	29

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	EX	54
2017	EX-01	29
2017	EX-02	15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Total responses
2017	EX-02	15
2014	EX	42
2014	EX-01	29

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	EX	11	54
2014	EX	12	42
2014	EX-01	17	29

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	EX	50	54
2017	EX-01	45	29
2017	EX-02	47	15
2014	EX	52	42
2014	EX-01	59	29

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	EX	28	54
2017	EX-01	27	29
2017	EX-02	33	15
2014	EX	33	42
2014	EX-01	21	29

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	EX	48	54
2017	EX-01	52	29
2017	EX-02	47	15
2014	EX	60	42
2014	EX-01	62	29

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	EX	39	54
2017	EX-01	52	29
2014	EX	36	42
2014	EX-01	38	29

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	EX	22	54
2017	EX-01	31	29
2014	EX	21	42
2014	EX-01	24	29

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	Total responses
2017	EX-02	15
2014	EX	42
2014	EX-01	29

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	EX	9	54
2017	EX-01	17	29
2017	EX-02	0	15

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	EX	54
2017	EX-01	29
2017	EX-02	15
2014	EX	42
2014	EX-01	29

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	EX	18	54
2017	EX-01	17	29

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EX	21	54
2017	EX-01	28	29

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	EX	24	54
2017	EX-01	17	29
2014	EX	21	42
2014	EX-01	24	29

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	EX	9	54

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	EX	17	54
2014	EX	21	42

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	EX-02	0	15
2014	EX	14	42

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EX	9	54
2014	EX	12	42

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	EX	20	54
2017	EX-01	31	29
2014	EX	17	42

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	EX-01	0	29
2014	EX-01	0	29

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	EX	20	54
2017	EX-01	31	29
2014	EX	19	42
2014	EX-01	21	29

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	EX	9	54
2017	EX-02	0	15

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	EX	44	54
2017	EX-01	45	29
2017	EX-02	60	15
2014	EX	43	42
2014	EX-01	38	29

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	EX-02	15
2014	EX	42
2014	EX-01	29

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	EX	37	54
2017	EX-01	42	29
2017	EX-02	33	15
2014	EX	50	42
2014	EX-01	45	29

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	EX	54
2017	EX-01	29
2017	EX-02	15

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	EX	20	54
2017	EX-01	17	29
2014	EX	17	42
2014	EX-01	24	29

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EX	91	9	54
2017	EX-01	90	10	29
2017	EX-02	93	7	15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	30	25	15	10	4	11	4	65	17	349
2017	EX-01	26	24	18	11	3	13	5	61	17	229
2017	EX-02	33	30	7	7	9	7	6	72	19	54
2017	EX-03	37	27	10	8	4	14	0	74	14	49
2014	EX	33	28	10	4	3	18	4	78	10	386
2014	EX-01	30	25	10	5	4	22	4	74	13	257
2014	EX-02	29	35	8	2	4	15	6	82	8	48
2014	EX-03	42	32	13	3	0	10	0	82	4	62

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	50	27	10	7	4	3	79	11	347
2017	EX-01	48	28	11	7	2	4	79	9	227
2017	EX-02	56	15	9	11	9	0	70	20	54
2017	EX-03	43	41	6	4	4	2	85	8	49
2014	EX	46	32	10	3	3	6	83	6	386
2014	EX-01	44	32	11	3	4	6	81	7	257
2014	EX-02	40	38	6	6	4	6	82	11	48
2014	EX-03	53	32	10	0	0	5	90	0	62
2011	EX	40	43	10	3	2	2	85	5	383
2011	EX-01	39	43	12	2	2	2	84	4	263
2011	EX-02	43	50	4	4	0	0	93	4	56
2011	EX-03	40	38	13	4	2	2	80	7	45
2011	EX-04	58	33	0	0	8	0	92	8	12

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	21	16	3	1	0	0	59	90	3	349
2017	EX-01	24	20	3	1	0	0	52	91	3	229
2017	EX-02	19	7	4	4	0	0	67	78	11	54
2017	EX-03	14	12	0	0	0	0	73	100	0	49
2014	EX	20	13	1	1	0	0	64	93	4	386
2014	EX-01	23	17	2	2	0	0	56	92	4	257
2014	EX-02	19	6	0	2	0	0	73	92	8	48
2014	EX-03	11	3	0	0	0	0	85	100	0	62
2011	EX	18	18	1	2	0	0	60	92	6	383
2011	EX-01	21	21	1	3	0	0	54	91	7	263
2011	EX-02	16	16	4	0	0	0	64	90	0	56
2011	EX-03	7	7	0	0	0	0	87	100	0	45
2011	EX-04	17	17	0	0	0	0	67	100	0	12
2008	EX	18	12	5	1	0	1	62	83	4	277
2008	EX-01	20	12	4	2	1	1	61	83	6	180
2008	EX-02	18	8	2	0	0	0	73	93	0	51
2008	EX-03	14	14	3	0	0	7	62	89	0	29

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	23	23	9	3	2	10	30	76	9	348
2017	EX-01	22	24	9	4	2	12	26	74	11	228
2017	EX-02	22	22	15	0	0	4	37	75	0	54
2017	EX-03	24	18	6	2	0	10	39	84	4	49
2014	EX	24	23	8	4	1	10	30	79	8	386
2014	EX-01	25	22	9	3	0	12	28	79	6	257
2014	EX-02	21	27	4	4	2	10	31	82	11	48
2014	EX-03	21	21	10	5	2	6	35	72	11	62
2011	EX	18	26	14	4	1	12	26	70	8	383
2011	EX-01	17	25	16	5	1	13	24	66	9	263
2011	EX-02	27	29	14	4	0	9	18	76	5	56
2011	EX-03	11	27	2	2	0	9	49	89	5	45
2011	EX-04	17	42	8	8	0	8	17	78	11	12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	27	10	3	0	0	1	58	91	1	348
2017	EX-01	31	12	4	0	0	2	51	91	1	229
2017	EX-02	21	11	2	0	0	0	66	94	0	53
2017	EX-03	20	4	0	0	0	0	76	100	0	49
2014	EX	21	8	2	1	0	1	66	88	5	386
2014	EX-01	25	10	3	2	0	2	59	88	5	257
2014	EX-02	17	4	4	0	0	0	75	83	0	48
2014	EX-03	11	5	0	0	0	0	84	100	0	62
2011	EX	25	12	3	0	0	1	58	92	1	382
2011	EX-01	26	14	5	0	0	1	54	89	1	263
2011	EX-02	32	11	0	0	0	4	54	100	0	56
2011	EX-03	11	2	0	0	0	0	86	100	0	44
2011	EX-04	17	8	0	0	0	0	75	100	0	12
2008	EX	18	10	4	1	1	3	63	82	6	276
2008	EX-01	21	9	3	1	2	4	60	85	6	180
2008	EX-02	12	10	6	2	0	0	71	73	7	51
2008	EX-03	14	11	4	0	0	4	68	88	0	28

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	31	11	2	1	0	1	53	93	3	349
2017	EX-01	33	15	2	1	0	2	47	93	3	229
2017	EX-02	32	6	2	2	0	0	59	91	5	54
2017	EX-03	24	4	0	0	0	0	71	100	0	49
2014	EX	24	9	3	1	0	2	61	89	3	386
2014	EX-01	29	10	3	1	0	2	54	88	4	257
2014	EX-02	17	6	4	0	0	0	73	85	0	48
2014	EX-03	16	6	0	0	0	2	76	100	0	62
2011	EX	26	16	3	1	0	1	53	91	2	383
2011	EX-01	26	18	5	1	0	0	50	88	2	263
2011	EX-02	34	18	0	0	0	2	46	100	0	56
2011	EX-03	16	9	0	0	0	0	76	100	0	45
2011	EX-04	42	0	0	0	0	0	58	100	0	12
2008	EX	24	13	6	2	0	1	55	81	5	277
2008	EX-01	27	14	6	1	1	1	51	84	3	180
2008	EX-02	22	6	6	4	0	0	63	74	11	51
2008	EX-03	7	17	7	3	0	0	66	70	10	29

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EX	5	95	348
2017	EX-01	5	95	229
2014	EX	3	97	385
2014	EX-01	3	97	256

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	EX	30	17

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	EX	94	17
2017	EX-01	100	12
2014	EX	100	13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	EX	0	17
2017	EX-01	0	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	EX	17
2017	EX-01	12
2014	EX	13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	EX	0	17
2017	EX-01	0	12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	EX	17
2017	EX-01	12
2014	EX	13

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	Total responses
2017	EX	17
2017	EX-01	12
2014	EX	13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	EX-01	0	12
2014	EX	0	13

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	EX	30	17
2017	EX-01	42	12
2014	EX	38	13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	EX	0	17
2017	EX-01	0	12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	EX	0	17
2017	EX-01	0	12

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	EX	0	17
2017	EX-01	0	12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	EX	0	17
2017	EX-01	0	12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	EX	0	17
2017	EX-01	0	12

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	EX-01	0	12
2014	EX	0	13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	EX	30	17

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	EX	17
2017	EX-01	12
2014	EX	13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	EX	41	17
2014	EX	62	13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Total responses
2017	EX	17
2017	EX-01	12
2014	EX	13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	EX	0	17
2017	EX-01	0	12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	EX	17
2017	EX-01	12
2014	EX	13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	EX	17
2017	EX-01	12
2014	EX	13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	EX	17
2017	EX-01	12
2014	EX	13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	Total responses
2017	EX	17
2017	EX-01	12
2014	EX	13

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	Total responses
2017	EX	17
2017	EX-01	12
2014	EX	13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	EX	53	17
2017	EX-01	59	12
2014	EX	62	13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	EX	17
2017	EX-01	12
2014	EX	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	EX	59	17
2017	EX-01	59	12
2014	EX	69	13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	EX	0	17
2017	EX-01	0	12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EX	82	18	17
2017	EX-01	84	16	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	33	24	12	3	1	22	5	77	6	349
2017	EX-01	29	24	13	4	1	24	5	75	6	229
2017	EX-02	35	26	11	2	0	18	7	83	2	54
2017	EX-03	37	27	4	4	6	22	0	82	13	49
2014	EX	36	19	10	2	1	28	4	82	4	385
2014	EX-01	36	16	10	2	1	31	5	80	4	257
2014	EX-02	29	27	8	0	4	21	10	82	6	48
2014	EX-03	41	25	10	2	0	23	0	85	2	61

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	55	27	8	3	1	4	1	87	5	349
2017	EX-01	53	28	9	4	1	5	1	86	5	229
2017	EX-02	59	24	11	2	0	4	0	87	2	54
2017	EX-03	57	31	2	2	6	2	0	90	8	49
2014	EX	52	27	10	2	2	7	1	85	4	386
2014	EX-01	52	24	12	2	2	9	1	83	3	257
2014	EX-02	42	35	6	4	6	4	2	82	11	48
2014	EX-03	53	32	8	2	0	5	0	90	2	62
2011	EX	50	35	8	2	0	4	0	89	2	383
2011	EX-01	49	35	9	2	0	4	0	88	2	263
2011	EX-02	48	46	4	0	0	2	0	96	0	56
2011	EX-03	58	24	11	2	0	4	0	86	2	45
2011	EX-04	67	25	8	0	0	0	0	92	0	12

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	29	19	21	12	17	2	48	30	348
2017	EX-01	23	19	20	15	21	3	43	36	229
2017	EX-02	37	22	20	9	11	0	59	20	54
2017	EX-03	46	15	23	8	8	0	60	17	48

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	6	17	32	22	23	23	45	349
2017	EX-01	6	16	33	21	23	22	45	229
2017	EX-02	7	13	33	24	22	20	46	54
2017	EX-03	4	18	31	24	22	22	47	49

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	4	22	32	24	17	26	41	349
2017	EX-01	5	20	34	24	16	25	40	229
2017	EX-02	4	24	31	22	18	28	41	54
2017	EX-03	2	16	31	27	24	18	51	49

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	10	22	28	23	17	1	31	41	348
2017	EX-01	11	21	28	25	14	1	32	40	228
2017	EX-02	7	24	26	17	26	0	32	42	54
2017	EX-03	8	16	31	22	22	0	24	45	49

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	12	23	27	21	15	1	36	37	348
2017	EX-01	14	24	25	20	15	2	38	36	228
2017	EX-02	11	20	28	24	17	0	31	41	54
2017	EX-03	6	27	35	14	18	0	33	33	49

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	11	30	28	19	12	41	32	349
2017	EX-01	13	27	29	19	12	40	31	229
2017	EX-02	7	39	24	13	17	46	30	54
2017	EX-03	8	31	20	31	10	39	41	49

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	24	38	20	11	6	63	17	349
2017	EX-01	20	42	19	13	6	62	18	229
2017	EX-02	26	41	24	6	4	67	9	54
2017	EX-03	33	29	22	8	8	61	16	49

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	14	32	29	18	7	46	25	349
2017	EX-01	13	31	30	19	6	44	25	229
2017	EX-02	9	42	24	18	6	52	24	54
2017	EX-03	16	24	33	12	14	41	27	49

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	25	36	25	7	7	61	13	349
2017	EX-01	24	37	26	7	6	61	13	229
2017	EX-02	15	42	30	7	6	57	13	54
2017	EX-03	33	29	22	6	10	61	16	49

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	19	27	29	16	9	46	25	348
2017	EX-01	16	26	29	18	11	42	29	228
2017	EX-02	15	26	33	22	4	41	26	54
2017	EX-03	31	33	24	0	12	63	12	49

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	63	23	10	3	1	1	86	4	349
2017	EX-01	62	23	10	3	1	0	86	4	229
2017	EX-02	54	30	13	2	0	2	85	2	54
2017	EX-03	73	20	4	2	0	0	94	2	49

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	78	10	5	3	3	1	89	6	348
2017	EX-01	78	12	4	2	3	1	91	5	228
2017	EX-02	72	11	11	4	2	0	83	6	54
2017	EX-03	84	2	2	4	6	2	88	10	49

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	60	26	8	3	1	87	5	349
2017	EX-01	59	29	9	2	1	88	3	229
2017	EX-02	63	24	7	4	2	87	6	54
2017	EX-03	61	20	8	8	2	82	10	49

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	60	21	11	5	3	81	8	349
2017	EX-01	60	24	9	4	3	84	7	229
2017	EX-02	63	15	13	7	2	78	9	54
2017	EX-03	53	16	18	8	4	69	12	49

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	41	34	16	5	3	1	75	8	348
2017	EX-01	36	33	21	6	3	1	70	9	228
2017	EX-02	46	39	9	4	2	0	85	6	54
2017	EX-03	49	35	6	6	4	0	84	10	49

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	75	17	6	1	1	1	92	2	346
2017	EX-01	75	17	5	1	0	1	93	2	228
2017	EX-02	77	17	6	0	0	0	94	0	53
2017	EX-03	75	17	4	0	4	0	92	4	48

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	86	9	1	1	1	1	96	3	348
2017	EX-01	83	10	2	2	1	2	95	3	228
2017	EX-02	89	9	0	0	2	0	98	2	54
2017	EX-03	90	8	0	0	2	0	98	2	49

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	64	21	8	2	3	1	87	5	347
2017	EX-01	59	23	10	3	3	1	84	6	227
2017	EX-02	70	18	6	2	4	0	89	6	54
2017	EX-03	71	22	4	0	2	0	94	2	49

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	4	20	45	22	9	24	31	348
2017	EX-01	3	20	43	26	7	23	34	228
2017	EX-02	4	19	59	7	11	22	18	54
2017	EX-03	6	16	41	24	12	22	37	49

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	13	24	44	13	6	19	37	348
2017	EX-01	13	26	46	10	5	15	39	228
2017	EX-02	18	11	41	22	7	30	30	54
2017	EX-03	12	29	43	10	6	16	41	49

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	52	37	4	3	4	89	7	347
2017	EX-01	50	37	5	3	5	87	8	229
2017	EX-02	51	40	6	2	2	91	4	53
2017	EX-03	55	35	2	2	6	90	8	49

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	27	45	11	11	5	72	17	349
2017	EX-01	23	50	11	11	4	73	15	229
2017	EX-02	35	33	13	13	6	69	19	54
2017	EX-03	35	31	14	12	8	65	20	49

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EX	10	90	348
2017	EX-01	10	90	228
2017	EX-02	15	85	54
2014	EX	7	93	385
2014	EX-01	9	91	257

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	EX	85	15	34
2017	EX-01	91	9	21
2014	EX	93	7	28
2014	EX-01	100	0	24

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	54	32	0	14	86	14	28
2017	EX-01	45	44	0	11	89	11	18
2014	EX	81	12	8	0	92	0	26
2014	EX-01	79	13	8	0	92	0	24

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	39	29	14	7	9	2	39	61	347
2017	EX-01	38	27	14	9	11	2	39	61	228
2017	EX-02	34	38	17	2	10	0	34	66	53
2017	EX-03	47	27	14	6	2	4	49	51	49

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	EX	13	203
2017	EX-01	13	134
2017	EX-02	17	35
2017	EX-03	8	24

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EX	29	203
2017	EX-01	33	134
2017	EX-02	17	35
2017	EX-03	25	24

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	EX	8	203
2017	EX-01	10	134
2017	EX-02	3	35
2017	EX-03	4	24

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	EX	44	203
2017	EX-01	52	134
2017	EX-02	34	35
2017	EX-03	29	24

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	EX	2	203
2017	EX-01	3	134
2017	EX-02	3	35
2017	EX-03	0	24

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	EX	55	203
2017	EX-01	52	134
2017	EX-02	63	35
2017	EX-03	54	24

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	EX	14	39	26	7	3	11	201
2017	EX-01	13	39	27	7	2	12	134
2017	EX-02	17	40	23	6	6	9	35
2017	EX-03	26	35	22	4	9	4	23

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	15	21	19	16	16	1	12	41	37	205
2017	EX-01	11	18	23	20	18	2	8	33	42	136
2017	EX-02	14	31	15	11	11	0	17	55	28	35
2017	EX-03	29	21	13	4	8	0	25	67	17	24

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	EX	2	8	12	16	47	2	13	12	74	204
2017	EX-01	1	6	10	18	52	3	10	8	80	135
2017	EX-02	3	11	14	23	32	0	17	17	66	35
2017	EX-03	8	8	13	4	38	0	29	24	59	24

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EX

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me