2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	39	45	5	7	3	85	10	959
2017	CS-01	40	42	5	10	2	83	12	160
2017	CS-02	39	47	6	5	3	87	8	419
2017	CS-03	40	42	5	9	4	82	13	250
2017	CS-04	32	49	4	10	4	82	14	93
2017	CS-05	34	58	0	8	0	92	8	26
2014	CS	32	50	5	10	3	82	13	1096
2014	CS-01	28	50	7	12	4	78	16	200
2014	CS-02	33	49	5	10	2	83	12	483
2014	CS-03	37	47	5	7	4	85	11	278
2014	CS-04	22	52	9	17	1	73	18	93
2014	CS-05	31	66	0	3	0	97	3	32
2011	CS	29	51	5	11	3	80	15	1656
2011	CS-01	26	52	6	12	4	78	15	266
2011	CS-02	28	54	5	10	4	81	14	642
2011	CS-03	31	47	6	13	3	78	15	528
2011	CS-04	26	52	4	13	5	78	18	168
2011	CS-05	34	50	5	11	0	84	11	44
2008	CS	24	48	7	14	7	72	20	1463
2008	CS-01	19	47	11	17	6	66	24	295
2008	CS-02	26	46	8	13	7	72	20	613
2008	CS-03	25	53	4	14	4	77	19	367
2008	CS-04	26	49	4	13	9	75	21	136
2008	CS-05	16	56	6	6	16	72	22	32

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	64	22	6	4	1	2	1	89	5	957
2017	CS-01	67	22	5	4	1	1	0	91	4	160
2017	CS-02	64	22	7	3	2	2	1	88	5	419
2017	CS-03	62	25	5	3	1	2	2	90	5	248
2017	CS-04	62	22	8	6	1	0	1	85	8	93
2017	CS-05	80	15	4	0	0	0	0	96	0	26
2014	CS	60	26	6	5	2	1	1	88	6	1095
2014	CS-01	61	26	7	5	2	0	1	87	6	200
2014	CS-02	58	26	7	5	2	1	1	86	7	483
2014	CS-03	62	24	5	4	1	2	1	89	6	277
2014	CS-04	62	29	4	3	1	0	0	91	4	93
2014	CS-05	66	28	0	3	0	3	0	97	3	32
2011	CS	61	26	6	4	2	1	1	88	6	1658
2011	CS-01	62	26	6	3	1	1	1	89	4	267
2011	CS-02	59	27	5	4	2	0	1	88	7	643
2011	CS-03	61	24	7	4	2	1	1	87	6	528
2011	CS-04	63	28	4	2	2	1	0	91	5	168
2011	CS-05	59	30	5	5	2	0	0	89	7	44
2008	CS	57	26	8	6	2	1	1	84	8	1462
2008	CS-01	57	24	11	4	2	1	1	82	6	295
2008	CS-02	57	25	8	6	2	1	1	84	9	612
2008	CS-03	55	26	8	6	2	0	1	83	9	367
2008	CS-04	63	27	3	4	1	0	1	91	6	136
2008	CS-05	53	41	0	6	0	0	0	94	6	32

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	58	21	7	9	5	1	79	14	955
2017	CS-01	57	27	6	7	1	1	85	9	159
2017	CS-02	58	21	7	8	5	1	79	13	418
2017	CS-03	56	17	6	11	8	1	74	20	248
2017	CS-04	55	23	8	12	2	1	78	14	93
2017	CS-05	65	12	12	8	4	0	77	12	26
2014	CS	52	23	8	10	6	1	75	17	1096
2014	CS-01	59	23	8	6	4	1	82	10	200
2014	CS-02	51	23	9	10	7	1	74	17	483
2014	CS-03	54	20	7	12	6	0	74	18	278
2014	CS-04	45	25	6	14	10	0	70	24	93
2014	CS-05	50	31	6	9	3	0	81	13	32
2011	CS	51	24	7	11	6	1	75	17	1656
2011	CS-01	59	20	8	9	3	1	80	12	266
2011	CS-02	48	27	8	10	7	0	75	17	643
2011	CS-03	50	23	7	13	6	1	74	19	527
2011	CS-04	51	24	4	13	7	1	77	20	168
2011	CS-05	50	23	14	5	7	2	74	12	44
2008	CS	50	25	7	11	7	0	76	18	1463
2008	CS-01	55	26	8	6	3	1	82	10	295
2008	CS-02	50	25	6	11	7	0	75	18	613
2008	CS-03	50	23	7	13	8	0	73	20	367
2008	CS-04	47	24	7	13	9	1	71	22	136
2008	CS-05	44	28	9	6	13	0	72	19	32

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	43	34	7	8	7	0	0	78	15	959
2017	CS-01	37	36	9	10	7	1	0	73	18	160
2017	CS-02	43	34	8	7	7	0	0	78	15	419
2017	CS-03	48	33	5	9	5	0	0	81	14	250
2017	CS-04	40	33	8	11	8	1	0	74	18	93
2017	CS-05	50	38	4	4	4	0	0	88	8	26
2014	CS	39	37	8	10	5	0	0	77	15	1095
2014	CS-01	44	40	4	9	4	0	0	84	13	200
2014	CS-02	35	38	10	11	5	0	0	73	17	483
2014	CS-03	41	37	7	9	5	0	0	79	14	278
2014	CS-04	34	36	10	12	9	0	0	70	21	92
2014	CS-05	69	28	0	3	0	0	0	97	3	32
2011	CS	43	40	7	7	3	0	0	83	10	1656
2011	CS-01	38	45	7	7	3	0	0	83	10	267
2011	CS-02	44	38	7	7	3	0	0	82	10	643
2011	CS-03	44	39	6	7	3	0	0	84	10	526
2011	CS-04	37	46	6	5	7	0	1	83	11	169
2011	CS-05	56	33	0	9	2	0	0	88	12	43

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	40	13	12	5	0	0	70	17	959
2017	CS-01	26	40	14	15	5	0	0	66	20	160
2017	CS-02	29	39	11	15	7	0	0	68	21	419
2017	CS-03	32	40	16	6	5	0	0	72	12	250
2017	CS-04	41	32	12	12	3	0	0	73	15	93
2017	CS-05	31	58	4	8	0	0	0	88	8	26
2014	CS	18	37	17	16	11	0	0	56	28	1096
2014	CS-01	15	35	18	18	15	0	0	50	32	200
2014	CS-02	18	36	18	14	14	0	0	54	29	483
2014	CS-03	18	40	16	17	8	1	0	59	25	278
2014	CS-04	21	41	15	17	3	0	2	64	21	93
2014	CS-05	44	41	0	16	0	0	0	84	16	32
2011	CS	13	32	16	22	16	0	1	45	38	1655
2011	CS-01	11	24	18	23	21	0	2	36	46	267
2011	CS-02	11	33	15	21	18	0	1	45	40	643
2011	CS-03	14	33	17	21	14	0	1	47	35	524
2011	CS-04	17	36	15	20	7	1	4	56	28	169
2011	CS-05	11	32	20	27	7	2	0	44	35	44
2008	CS	14	35	16	19	16	0	1	49	35	1463
2008	CS-01	9	28	18	21	23	0	0	37	44	295
2008	CS-02	14	35	16	18	16	0	0	49	34	612
2008	CS-03	15	38	16	17	14	0	1	53	31	368
2008	CS-04	21	40	9	19	9	0	1	63	28	136
2008	CS-05	13	50	3	22	13	0	0	63	34	32

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	42	40	10	5	3	0	82	8	958
2017	CS-01	40	45	7	5	2	1	86	7	160
2017	CS-02	40	41	11	5	3	0	80	8	419
2017	CS-03	41	41	9	6	2	0	82	8	249
2017	CS-04	46	37	10	4	3	0	83	8	93
2017	CS-05	73	20	4	4	0	0	93	4	26
2014	CS	35	44	11	7	3	0	78	10	1096
2014	CS-01	30	42	14	10	5	1	72	14	200
2014	CS-02	35	45	9	7	3	0	80	10	483
2014	CS-03	36	42	14	6	3	0	78	8	278
2014	CS-04	31	47	10	10	2	0	78	12	93
2014	CS-05	53	44	0	0	3	0	97	3	32
2011	CS	41	40	10	6	4	0	81	10	1653
2011	CS-01	35	35	14	9	6	0	70	16	266
2011	CS-02	40	40	11	5	3	0	80	9	642
2011	CS-03	41	42	8	6	3	0	83	9	525
2011	CS-04	45	44	5	4	2	0	89	6	168
2011	CS-05	59	27	11	2	0	0	86	2	44
2008	CS	32	45	10	8	4	0	77	12	1461
2008	CS-01	24	45	12	11	7	0	69	18	294
2008	CS-02	32	46	11	7	4	0	79	10	611
2008	CS-03	30	47	9	10	3	0	78	13	368
2008	CS-04	45	40	7	4	5	0	85	9	136
2008	CS-05	59	25	9	6	0	0	84	6	32

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	46	41	6	4	2	0	87	7	957
2017	CS-01	46	39	6	7	1	1	86	8	160
2017	CS-02	44	42	6	5	3	0	86	7	418
2017	CS-03	46	41	8	3	2	0	86	5	249
2017	CS-04	48	41	3	4	3	0	89	8	93
2017	CS-05	73	27	0	0	0	0	100	0	26
2014	CS	40	41	8	7	3	0	81	10	1094
2014	CS-01	30	42	11	10	7	1	72	17	200
2014	CS-02	40	44	7	7	3	0	84	9	482
2014	CS-03	43	39	11	4	3	0	82	8	278
2014	CS-04	40	42	6	9	3	0	82	12	93
2014	CS-05	71	29	0	0	0	0	100	0	31
2011	CS	43	42	7	5	3	0	85	8	1658
2011	CS-01	36	40	8	9	5	0	77	15	266
2011	CS-02	39	45	8	5	3	0	84	8	645
2011	CS-03	44	44	7	4	2	0	87	6	527
2011	CS-04	58	32	6	3	1	0	90	4	169
2011	CS-05	59	36	0	2	0	2	98	2	44
2008	CS	37	47	8	5	3	0	84	9	1461
2008	CS-01	27	44	13	11	4	0	71	15	294
2008	CS-02	35	50	8	4	3	0	85	7	612
2008	CS-03	40	47	5	5	2	0	87	8	368
2008	CS-04	54	38	4	3	1	0	92	4	135
2008	CS-05	59	34	3	0	3	0	94	3	32

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	50	36	8	3	2	0	0	87	5	958
2017	CS-01	50	41	4	4	0	0	0	91	4	160
2017	CS-02	47	35	11	4	2	0	0	82	6	418
2017	CS-03	52	36	7	2	2	0	1	90	4	250
2017	CS-04	49	40	5	3	2	0	0	89	5	93
2017	CS-05	73	23	0	4	0	0	0	96	4	26
2014	CS	41	41	10	6	2	0	0	83	8	1093
2014	CS-01	38	43	10	9	2	0	0	81	10	200
2014	CS-02	38	43	12	5	2	0	0	81	7	481
2014	CS-03	48	36	8	5	1	1	0	85	7	278
2014	CS-04	36	48	5	10	1	0	0	84	11	92
2014	CS-05	75	19	3	3	0	0	0	94	3	32

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	52	32	8	4	3	0	1	85	7	956
2017	CS-01	54	32	9	1	1	0	3	88	2	160
2017	CS-02	52	29	9	5	4	0	0	82	9	417
2017	CS-03	55	34	6	3	1	0	0	90	4	249
2017	CS-04	42	40	9	4	4	0	1	83	9	93
2017	CS-05	38	35	12	12	4	0	0	73	16	26
2014	CS	40	35	12	6	5	0	1	77	11	1095
2014	CS-01	39	34	13	8	3	2	3	76	11	200
2014	CS-02	40	37	10	6	5	0	1	78	11	483
2014	CS-03	45	33	12	5	3	0	1	79	8	277
2014	CS-04	35	38	13	5	9	0	0	73	14	93
2014	CS-05	41	31	9	13	6	0	0	72	19	32
2011	CS	44	36	10	6	2	1	1	81	8	1655
2011	CS-01	38	35	13	7	3	2	1	76	11	268
2011	CS-02	46	37	8	6	2	1	1	84	8	644
2011	CS-03	47	33	11	5	2	0	1	81	7	524
2011	CS-04	43	40	9	8	1	0	0	82	9	167
2011	CS-05	25	41	14	18	2	0	0	66	20	44

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	42	21	10	7	7	2	11	73	15	958
2017	CS-01	32	24	13	8	6	4	14	68	17	160
2017	CS-02	46	17	10	7	6	2	12	73	15	418
2017	CS-03	46	26	9	4	6	1	8	79	11	250
2017	CS-04	44	28	10	10	6	0	2	74	16	93
2017	CS-05	15	4	8	8	23	4	39	33	53	26
2014	CS	37	23	9	8	10	2	10	69	20	1096
2014	CS-01	32	19	14	9	12	4	12	59	25	200
2014	CS-02	40	25	8	5	7	2	12	76	14	483
2014	CS-03	41	28	9	10	6	0	6	74	17	278
2014	CS-04	33	20	8	17	14	0	8	58	34	93
2014	CS-05	6	6	3	9	47	0	28	17	78	32
2011	CS	34	27	9	10	9	1	9	68	21	1658
2011	CS-01	31	24	12	9	9	3	10	65	22	268
2011	CS-02	36	28	10	9	6	2	9	72	16	643
2011	CS-03	37	28	8	8	10	1	7	72	20	527
2011	CS-04	27	29	8	20	12	0	4	58	33	168
2011	CS-05	9	16	7	18	27	0	23	32	59	44
2008	CS	34	27	10	11	11	1	6	66	24	1463
2008	CS-01	36	28	11	9	12	0	3	66	22	295
2008	CS-02	36	28	9	9	9	1	7	70	20	613
2008	CS-03	36	26	11	11	7	1	7	68	20	367
2008	CS-04	26	24	8	17	21	0	3	52	39	136
2008	CS-05	3	16	9	13	38	0	22	24	64	32

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	33	45	11	7	4	0	78	11	959
2017	CS-01	36	43	12	6	2	1	80	8	160
2017	CS-02	31	44	13	7	5	0	75	12	419
2017	CS-03	35	45	8	7	6	0	80	12	250
2017	CS-04	25	54	10	6	5	0	78	12	93
2017	CS-05	58	39	0	0	4	0	96	4	26
2014	CS	26	45	14	10	6	0	71	16	1095
2014	CS-01	20	46	15	10	10	0	66	20	200
2014	CS-02	27	44	14	11	5	0	71	15	483
2014	CS-03	29	45	12	8	5	0	74	14	277
2014	CS-04	21	47	16	10	5	0	69	15	93
2014	CS-05	31	53	6	3	6	0	84	9	32
2011	CS	33	42	12	8	5	0	75	13	1659
2011	CS-01	28	43	14	9	6	0	71	15	268
2011	CS-02	32	41	13	7	6	0	74	14	644
2011	CS-03	35	41	11	9	4	0	76	13	527
2011	CS-04	38	45	6	7	5	0	83	11	168
2011	CS-05	41	45	9	2	2	0	86	5	44
2008	CS	28	42	13	10	6	0	70	17	1457
2008	CS-01	23	40	13	15	9	0	63	23	294
2008	CS-02	28	43	14	9	6	0	71	15	611
2008	CS-03	28	44	13	9	6	0	72	15	364
2008	CS-04	42	37	10	7	4	0	79	11	136
2008	CS-05	31	44	9	9	6	0	75	16	32

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	28	41	14	11	6	0	0	69	17	959
2017	CS-01	32	40	15	9	3	1	0	72	13	160
2017	CS-02	25	41	15	11	8	0	0	66	19	419
2017	CS-03	30	41	14	9	5	0	0	72	14	250
2017	CS-04	21	43	13	15	8	0	0	65	23	93
2017	CS-05	38	31	12	15	4	0	0	69	19	26
2014	CS	22	37	19	13	9	0	0	59	22	1095
2014	CS-01	20	39	20	13	10	0	0	59	22	200
2014	CS-02	22	38	18	11	10	0	0	60	21	483
2014	CS-03	25	34	20	13	9	0	0	58	22	277
2014	CS-04	25	32	19	16	8	0	0	57	24	93
2014	CS-05	22	41	13	16	9	0	0	63	25	32
2011	CS	21	40	18	13	8	0	0	61	21	1660
2011	CS-01	18	41	20	12	7	1	0	59	20	267
2011	CS-02	23	39	17	13	8	0	0	62	21	645
2011	CS-03	19	41	17	14	9	0	0	60	23	527
2011	CS-04	25	38	18	15	3	0	1	64	18	169
2011	CS-05	25	36	16	18	5	0	0	61	23	44

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	29	44	14	9	4	73	13	956
2017	CS-01	30	48	14	6	2	79	8	159
2017	CS-02	29	40	14	10	6	69	16	418
2017	CS-03	27	46	16	8	3	73	11	249
2017	CS-04	23	52	10	10	6	74	16	93
2017	CS-05	46	38	8	8	0	84	8	26

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	42	40	10	5	3	1	82	7	957
2017	CS-01	37	43	16	3	1	0	80	4	160
2017	CS-02	38	42	10	6	4	1	81	10	418
2017	CS-03	43	40	10	5	2	0	83	6	249
2017	CS-04	48	39	4	4	4	0	87	9	93
2017	CS-05	81	15	0	4	0	0	96	4	26
2014	CS	36	44	11	5	2	1	81	8	1094
2014	CS-01	31	45	13	7	4	1	76	11	200
2014	CS-02	36	43	12	6	2	1	80	8	482
2014	CS-03	40	40	11	5	3	0	81	8	277
2014	CS-04	32	57	6	2	2	0	89	4	93
2014	CS-05	47	47	0	3	3	0	94	6	32
2011	CS	37	43	11	5	3	1	81	8	1653
2011	CS-01	33	43	15	5	2	1	78	7	267
2011	CS-02	35	43	12	6	4	0	79	9	640
2011	CS-03	37	44	11	5	2	0	81	8	526
2011	CS-04	47	44	5	3	1	0	91	4	169
2011	CS-05	53	35	7	2	0	2	90	2	43
2008	CS	35	40	13	7	4	1	76	11	1463
2008	CS-01	30	38	16	7	8	1	68	16	295
2008	CS-02	32	44	13	7	4	0	76	11	613
2008	CS-03	39	40	10	7	4	1	80	10	367
2008	CS-04	51	32	10	7	1	0	83	7	136
2008	CS-05	50	31	9	6	3	0	81	9	32

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	40	15	10	5	0	71	15	958
2017	CS-01	30	40	17	9	4	1	70	13	160
2017	CS-02	28	38	17	11	6	0	66	17	418
2017	CS-03	34	42	12	8	4	0	76	13	250
2017	CS-04	27	45	9	12	8	0	72	19	93
2017	CS-05	58	27	12	0	4	0	84	4	26

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	53	33	10	2	1	0	86	3	956
2017	CS-01	54	32	13	1	1	0	86	1	159
2017	CS-02	51	32	13	3	1	0	83	4	418
2017	CS-03	53	35	8	2	1	0	88	4	249
2017	CS-04	51	40	5	2	2	0	90	4	93
2017	CS-05	69	27	0	0	4	0	96	4	26
2014	CS	55	32	9	2	1	0	87	3	1092
2014	CS-01	52	35	10	2	2	0	87	4	200
2014	CS-02	56	31	10	2	2	0	87	4	480
2014	CS-03	57	30	9	2	1	0	87	4	277
2014	CS-04	47	42	9	2	0	0	89	2	93
2014	CS-05	75	16	6	0	0	3	94	0	32
2011	CS	57	32	8	3	1	0	89	4	1662
2011	CS-01	56	26	12	5	1	0	82	6	268
2011	CS-02	56	33	8	2	1	0	89	3	645
2011	CS-03	56	34	7	3	1	0	90	4	528
2011	CS-04	64	27	6	2	1	0	91	3	169
2011	CS-05	64	30	7	0	0	0	93	0	44

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	35	41	13	6	4	0	0	77	10	953
2017	CS-01	35	41	17	4	1	1	1	77	6	159
2017	CS-02	32	39	15	8	6	0	0	71	15	418
2017	CS-03	38	44	11	4	2	0	0	82	6	247
2017	CS-04	37	46	4	6	6	0	0	83	13	93
2017	CS-05	52	44	0	4	0	0	0	96	4	25
2014	CS	21	44	15	12	7	0	0	66	19	1096
2014	CS-01	18	38	19	15	10	0	1	56	25	200
2014	CS-02	22	43	14	13	7	0	1	65	20	483
2014	CS-03	24	49	14	7	6	0	0	73	13	278
2014	CS-04	19	45	15	16	3	1	0	65	20	93
2014	CS-05	28	53	6	3	6	3	0	84	10	32
2011	CS	30	41	13	10	5	0	0	72	15	1656
2011	CS-01	20	37	19	12	9	1	1	58	22	268
2011	CS-02	28	43	14	9	5	0	0	72	14	643
2011	CS-03	33	41	10	10	5	0	0	74	15	526
2011	CS-04	38	43	10	8	2	0	0	81	10	168
2011	CS-05	49	35	5	9	2	0	0	84	12	43

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	36	37	14	7	5	0	74	12	954
2017	CS-01	31	40	18	7	3	1	72	10	158
2017	CS-02	34	36	16	7	6	0	70	13	417
2017	CS-03	42	38	12	5	2	0	80	7	249
2017	CS-04	37	35	10	12	6	0	72	18	93
2017	CS-05	50	31	0	15	4	0	81	19	26
2014	CS	27	41	14	10	7	0	68	17	1095
2014	CS-01	20	45	13	14	8	0	65	22	200
2014	CS-02	29	39	15	10	7	0	69	17	482
2014	CS-03	31	42	14	8	6	0	73	14	278
2014	CS-04	28	34	21	11	6	0	62	17	93
2014	CS-05	31	34	9	16	9	0	66	25	32

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	36	40	12	8	4	0	0	76	12	954
2017	CS-01	37	44	14	4	1	0	0	81	6	159
2017	CS-02	34	40	13	8	5	0	0	74	13	416
2017	CS-03	37	39	14	6	4	0	0	76	10	249
2017	CS-04	33	41	6	13	5	0	1	75	18	93
2017	CS-05	50	27	4	15	4	0	0	77	19	26
2014	CS	26	42	14	11	5	0	0	69	17	1096
2014	CS-01	26	42	14	11	8	0	0	68	19	200
2014	CS-02	26	43	15	10	5	1	0	70	15	483
2014	CS-03	30	44	10	12	4	0	0	74	15	278
2014	CS-04	23	35	23	13	6	0	0	58	20	93
2014	CS-05	25	41	13	16	6	0	0	66	22	32
2011	CS	34	43	13	7	3	0	0	77	10	1657
2011	CS-01	32	42	15	5	5	1	0	75	11	267
2011	CS-02	35	42	13	7	3	0	0	77	10	643
2011	CS-03	36	42	12	7	2	0	0	79	9	526
2011	CS-04	28	48	14	7	3	0	0	76	10	169
2011	CS-05	39	41	9	9	2	0	0	80	11	44

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	41	39	11	5	3	0	80	8	954
2017	CS-01	44	42	11	2	2	0	86	4	159
2017	CS-02	39	38	14	6	3	0	77	9	416
2017	CS-03	38	41	10	7	3	0	80	10	249
2017	CS-04	41	39	9	8	4	0	80	12	93
2017	CS-05	58	39	0	0	4	0	96	4	26
2014	CS	34	42	14	7	3	0	76	10	1094
2014	CS-01	31	43	14	9	4	0	74	13	200
2014	CS-02	35	41	16	5	3	0	76	8	483
2014	CS-03	36	41	11	8	4	0	77	12	277
2014	CS-04	27	49	16	4	4	0	75	9	93
2014	CS-05	35	48	3	10	0	3	87	10	31
2011	CS	40	42	9	6	3	0	82	9	1659
2011	CS-01	36	44	10	6	3	0	80	9	268
2011	CS-02	40	42	8	5	4	0	82	9	644
2011	CS-03	41	41	8	8	2	0	83	9	527
2011	CS-04	39	44	10	4	3	0	83	7	168
2011	CS-05	43	48	5	5	0	0	91	5	44
2008	CS	34	44	11	8	4	0	78	11	1463
2008	CS-01	28	42	13	12	6	0	70	17	295
2008	CS-02	34	46	10	6	4	0	80	10	613
2008	CS-03	34	45	10	8	4	0	79	12	367
2008	CS-04	44	38	10	7	1	0	82	8	136
2008	CS-05	41	41	13	0	6	0	81	6	32

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	50	34	10	4	2	0	84	6	959
2017	CS-01	57	32	9	1	0	1	90	1	160
2017	CS-02	58	32	6	3	1	0	90	4	419
2017	CS-03	46	37	12	4	2	0	83	6	250
2017	CS-04	30	35	17	15	2	0	66	17	93
2017	CS-05	0	34	27	23	16	0	34	39	26
2014	CS	46	36	11	5	2	1	82	7	1095
2014	CS-01	61	28	8	2	1	0	89	3	199
2014	CS-02	50	36	9	3	1	1	87	5	483
2014	CS-03	38	41	14	5	1	0	79	7	278
2014	CS-04	26	33	21	12	8	0	59	19	93
2014	CS-05	13	34	22	9	19	3	48	29	32
2011	CS	38	40	14	5	3	0	78	8	1656
2011	CS-01	45	39	11	2	2	0	85	4	268
2011	CS-02	41	43	11	3	1	0	85	5	641
2011	CS-03	38	38	14	6	3	0	76	10	527
2011	CS-04	17	39	25	12	7	1	56	19	168
2011	CS-05	20	25	23	18	11	2	47	30	44
2008	CS	29	38	21	8	4	0	66	12	1463
2008	CS-01	28	42	20	7	2	0	71	9	295
2008	CS-02	33	38	20	5	3	0	72	9	612
2008	CS-03	26	40	23	8	3	0	66	11	368
2008	CS-04	18	25	24	21	13	0	43	33	136
2008	CS-05	13	25	16	28	19	0	38	47	32

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	10	26	38	16	7	1	2	24	37	956
2017	CS-01	6	21	34	20	11	2	5	33	30	159
2017	CS-02	10	23	36	18	10	1	2	29	34	417
2017	CS-03	8	30	42	14	3	1	1	17	40	250
2017	CS-04	18	30	42	6	3	0	0	10	48	93
2017	CS-05	8	38	46	8	0	0	0	8	46	26
2014	CS	11	32	35	16	4	1	2	20	44	1093
2014	CS-01	9	32	36	14	6	1	4	20	43	200
2014	CS-02	10	28	34	20	5	1	1	26	39	482
2014	CS-03	13	34	36	13	3	0	1	17	47	276
2014	CS-04	14	35	38	11	0	0	2	11	51	93
2014	CS-05	6	47	38	6	0	0	3	6	55	32
2011	CS	16	34	33	11	4	1	2	15	51	1657
2011	CS-01	15	34	26	15	6	2	3	22	51	267
2011	CS-02	14	28	38	12	6	1	2	18	43	643
2011	CS-03	17	36	33	10	3	0	1	13	54	526
2011	CS-04	20	49	25	4	1	0	1	5	69	169
2011	CS-05	20	39	32	2	2	5	0	5	62	44
2008	CS	20	36	31	10	2	1	1	13	56	1459
2008	CS-01	25	34	26	10	2	1	1	13	61	293
2008	CS-02	18	33	34	11	2	1	1	14	52	611
2008	CS-03	17	38	31	11	2	0	1	13	55	367
2008	CS-04	18	46	27	8	1	0	0	10	63	136
2008	CS-05	31	44	22	3	0	0	0	3	75	32

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	8	17	30	24	15	2	3	41	27	954
2017	CS-01	4	15	26	24	21	6	5	50	21	157
2017	CS-02	10	18	27	23	16	2	5	41	29	417
2017	CS-03	8	17	37	25	10	1	2	36	26	250
2017	CS-04	10	24	31	26	10	0	0	35	33	93
2017	CS-05	12	12	31	27	15	4	0	44	24	26
2014	CS	12	25	35	18	6	2	2	25	39	1091
2014	CS-01	14	26	31	16	6	3	3	23	43	197
2014	CS-02	12	26	31	19	7	3	2	28	40	483
2014	CS-03	12	25	39	16	6	1	1	23	38	277
2014	CS-04	11	21	45	16	2	0	5	19	34	93
2014	CS-05	0	25	44	22	3	3	3	27	27	32
2011	CS	20	29	26	14	6	2	2	21	51	1660
2011	CS-01	21	30	21	13	9	4	3	23	55	267
2011	CS-02	18	26	30	16	7	2	2	24	45	644
2011	CS-03	23	30	26	14	5	0	1	19	54	528
2011	CS-04	17	43	25	12	2	0	1	14	60	169
2011	CS-05	30	32	18	14	5	2	0	19	63	44
2008	CS	24	32	24	12	5	1	1	17	58	1458
2008	CS-01	31	33	19	9	5	2	1	14	66	293
2008	CS-02	22	30	26	16	4	1	1	21	53	611
2008	CS-03	22	35	26	11	6	0	1	17	57	366
2008	CS-04	23	34	29	9	4	0	1	13	57	136
2008	CS-05	34	41	13	13	0	0	0	13	75	32

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	24	26	29	12	5	2	3	18	52	956
2017	CS-01	12	17	39	12	8	6	6	22	33	159
2017	CS-02	19	24	29	16	7	3	3	24	46	417
2017	CS-03	29	32	28	9	1	0	1	10	62	250
2017	CS-04	48	28	18	3	2	0	0	5	76	93
2017	CS-05	42	39	19	0	0	0	0	0	81	26
2014	CS	25	31	22	10	6	3	3	17	60	1095
2014	CS-01	16	31	28	11	6	4	6	19	51	200
2014	CS-02	21	27	25	13	8	3	3	23	51	483
2014	CS-03	28	39	19	7	3	3	1	10	70	277
2014	CS-04	50	30	12	4	1	0	2	5	82	93
2014	CS-05	53	34	6	0	0	3	3	0	93	32
2011	CS	27	31	24	9	5	2	2	15	61	1657
2011	CS-01	18	32	21	12	7	6	4	21	56	268
2011	CS-02	20	29	29	11	6	2	2	19	51	643
2011	CS-03	34	31	23	7	3	1	2	11	66	526
2011	CS-04	47	33	14	4	1	0	1	5	81	169
2011	CS-05	43	41	9	2	2	2	0	5	86	44
2008	CS	32	31	22	9	3	2	2	12	65	1457
2008	CS-01	32	31	22	7	4	3	2	11	66	295
2008	CS-02	25	33	23	12	2	2	3	15	61	609
2008	CS-03	33	29	25	8	3	1	2	11	63	365
2008	CS-04	49	34	13	1	2	0	0	4	83	136
2008	CS-05	59	31	6	3	0	0	0	3	91	32

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	8	20	33	25	11	1	2	37	29	952
2017	CS-01	3	10	29	30	20	4	4	55	14	159
2017	CS-02	7	15	29	31	13	1	2	46	23	414
2017	CS-03	6	26	43	19	5	0	0	24	33	249
2017	CS-04	19	37	33	8	3	0	0	11	56	93
2017	CS-05	19	50	19	12	0	0	0	12	69	26
2014	CS	13	18	34	22	9	1	2	32	33	1092
2014	CS-01	6	13	29	28	17	3	4	48	20	200
2014	CS-02	10	16	34	26	10	1	2	37	27	482
2014	CS-03	17	20	38	18	5	1	1	24	37	276
2014	CS-04	28	33	31	7	0	0	1	7	62	92
2014	CS-05	28	31	31	6	0	0	3	6	61	32
2011	CS	13	22	33	22	8	1	2	31	35	1653
2011	CS-01	7	15	29	29	14	3	3	45	23	266
2011	CS-02	9	19	32	27	10	1	2	38	29	643
2011	CS-03	15	24	35	21	4	1	1	25	39	525
2011	CS-04	24	32	38	4	2	0	0	6	56	167
2011	CS-05	30	32	23	9	5	2	0	14	63	44
2008	CS	15	24	35	19	6	0	1	26	39	1458
2008	CS-01	12	20	34	22	9	1	2	32	33	295
2008	CS-02	13	21	36	22	6	0	1	29	35	609
2008	CS-03	15	25	36	18	5	0	1	23	41	367
2008	CS-04	21	40	28	10	1	0	0	11	61	135
2008	CS-05	31	38	31	0	0	0	0	0	69	32

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	13	23	32	17	9	1	4	28	38	953
2017	CS-01	9	17	28	21	17	3	5	42	28	159
2017	CS-02	12	17	32	22	11	2	6	35	31	415
2017	CS-03	16	32	35	12	3	0	1	15	49	249
2017	CS-04	22	35	31	8	3	0	1	11	58	93
2017	CS-05	15	35	42	8	0	0	0	8	50	26
2014	CS	23	28	26	13	5	1	3	19	53	1092
2014	CS-01	18	22	32	16	8	1	4	25	41	200
2014	CS-02	20	25	26	18	7	1	4	26	47	479
2014	CS-03	27	32	28	9	2	0	1	11	60	278
2014	CS-04	44	34	16	5	0	0	0	5	78	93
2014	CS-05	22	53	16	3	3	0	3	6	77	32
2011	CS	23	28	28	13	6	1	2	19	53	1655
2011	CS-01	19	28	25	14	10	2	2	25	49	268
2011	CS-02	18	26	29	16	8	1	2	25	46	642
2011	CS-03	24	29	31	12	2	1	2	14	54	525
2011	CS-04	39	35	20	4	2	0	1	5	74	168
2011	CS-05	39	36	20	0	2	2	0	2	77	44
2008	CS	24	31	25	12	5	1	2	18	56	1457
2008	CS-01	24	32	23	13	5	1	1	18	58	295
2008	CS-02	19	29	29	14	6	1	3	21	49	608
2008	CS-03	25	32	23	13	4	1	1	18	59	366
2008	CS-04	38	35	21	4	1	0	0	5	74	136
2008	CS-05	34	38	25	0	3	0	0	3	72	32

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	7	17	28	27	15	2	4	44	26	956
2017	CS-01	5	15	20	29	18	4	9	53	23	158
2017	CS-02	7	14	25	27	19	2	5	49	23	418
2017	CS-03	7	21	35	27	8	1	1	36	29	250
2017	CS-04	12	19	38	24	8	0	0	31	31	93
2017	CS-05	8	34	35	20	4	0	0	23	42	26
2014	CS	6	14	29	30	13	3	5	46	22	1094
2014	CS-01	5	10	25	31	20	2	9	56	16	200
2014	CS-02	5	14	27	29	14	5	6	48	22	483
2014	CS-03	8	12	33	34	10	0	3	45	21	276
2014	CS-04	9	25	37	24	5	0	1	30	34	93
2014	CS-05	6	28	38	22	3	0	3	26	35	32
2011	CS	8	16	27	28	15	3	4	45	25	1654
2011	CS-01	11	15	22	26	14	8	5	46	29	265
2011	CS-02	6	11	26	30	19	3	4	53	19	643
2011	CS-03	7	18	31	26	12	1	4	40	27	525
2011	CS-04	9	24	29	27	7	1	2	35	35	169
2011	CS-05	9	27	30	23	9	2	0	33	37	44
2008	CS	11	18	30	25	12	2	3	39	30	1459
2008	CS-01	8	16	29	23	15	4	4	42	26	294
2008	CS-02	10	17	27	29	12	2	4	43	28	610
2008	CS-03	11	18	32	24	12	1	3	37	30	367
2008	CS-04	15	27	32	18	7	0	1	26	42	136
2008	CS-05	25	19	47	9	0	0	0	9	44	32

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	19	26	31	14	5	2	2	21	47	955
2017	CS-01	9	18	35	19	9	6	4	31	30	159
2017	CS-02	17	20	32	18	7	3	3	26	39	417
2017	CS-03	22	32	31	12	1	0	1	13	55	250
2017	CS-04	34	43	17	4	1	0	0	5	77	93
2017	CS-05	38	35	27	0	0	0	0	0	73	26
2014	CS	19	28	29	13	6	3	2	20	50	1095
2014	CS-01	13	26	30	19	7	3	4	27	41	200
2014	CS-02	17	23	30	16	7	4	3	25	43	483
2014	CS-03	18	32	34	8	4	2	1	13	52	277
2014	CS-04	38	41	16	4	1	0	0	5	78	93
2014	CS-05	53	28	13	0	0	3	3	0	87	32

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	59	20	7	8	5	0	1	80	13	956
2017	CS-01	64	18	7	6	3	0	2	83	10	160
2017	CS-02	60	19	8	7	4	0	1	81	12	418
2017	CS-03	55	22	6	9	8	0	1	77	17	249
2017	CS-04	57	23	10	8	3	0	0	79	11	92
2017	CS-05	69	23	0	8	0	0	0	92	8	26
2014	CS	60	18	8	7	5	0	2	80	12	1096
2014	CS-01	64	17	7	5	6	1	2	82	11	200
2014	CS-02	59	18	9	6	5	1	3	80	11	483
2014	CS-03	60	17	8	9	5	0	1	78	13	278
2014	CS-04	58	23	8	6	5	0	0	81	12	93
2014	CS-05	69	19	3	9	0	0	0	88	9	32
2011	CS	58	20	6	8	5	0	3	81	13	1657
2011	CS-01	63	18	8	6	2	0	2	84	8	268
2011	CS-02	58	19	6	8	5	0	3	80	14	643
2011	CS-03	57	21	5	10	5	0	3	80	15	526
2011	CS-04	59	20	6	7	7	0	2	80	14	168
2011	CS-05	52	30	7	7	2	2	0	84	9	44
2008	CS	57	18	6	8	7	1	3	78	16	1462
2008	CS-01	63	18	4	3	4	1	6	87	8	295
2008	CS-02	55	17	6	9	9	1	3	75	19	612
2008	CS-03	55	22	6	8	8	0	1	78	16	367
2008	CS-04	57	18	7	10	7	0	1	75	17	136
2008	CS-05	59	19	3	9	9	0	0	78	19	32

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	30	14	8	4	7	6	70	13	957
2017	CS-01	31	27	12	7	2	14	7	73	11	160
2017	CS-02	29	29	14	9	6	7	7	67	17	418
2017	CS-03	32	31	16	9	2	6	5	70	12	250
2017	CS-04	34	39	17	2	4	1	2	75	7	92
2017	CS-05	50	34	8	8	0	0	0	84	8	26
2014	CS	32	31	14	8	5	5	6	70	14	1096
2014	CS-01	31	29	17	6	4	8	7	70	11	200
2014	CS-02	30	30	14	9	7	6	4	67	18	483
2014	CS-03	35	31	14	7	3	3	7	74	10	278
2014	CS-04	33	36	12	8	2	1	8	76	11	93
2014	CS-05	38	53	3	3	0	3	0	94	3	32

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	51	31	7	6	4	1	0	83	10	956
2017	CS-01	56	29	7	4	2	1	0	86	6	160
2017	CS-02	46	30	8	9	5	2	0	78	15	417
2017	CS-03	52	32	8	4	3	0	1	85	7	250
2017	CS-04	48	43	3	2	2	1	0	92	4	92
2017	CS-05	81	15	0	4	0	0	0	96	4	26
2014	CS	48	31	8	8	4	1	0	80	12	1096
2014	CS-01	53	32	6	5	4	2	0	86	8	200
2014	CS-02	41	31	10	10	6	1	0	74	16	483
2014	CS-03	55	29	7	7	3	0	0	84	9	278
2014	CS-04	50	34	4	9	2	0	0	85	11	93
2014	CS-05	63	28	0	6	0	3	0	94	6	32

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	29	39	14	10	5	1	1	70	16	956
2017	CS-01	35	40	14	4	2	3	1	79	7	160
2017	CS-02	27	37	15	12	7	2	1	66	19	417
2017	CS-03	28	36	15	13	6	0	2	65	20	250
2017	CS-04	23	54	14	7	2	0	0	77	9	92
2017	CS-05	35	54	8	4	0	0	0	89	4	26
2014	CS	25	40	13	11	5	3	3	69	17	1096
2014	CS-01	26	46	12	8	3	4	4	76	11	200
2014	CS-02	22	38	13	14	7	3	3	63	23	483
2014	CS-03	27	40	15	10	4	2	2	69	15	278
2014	CS-04	31	41	8	12	5	2	1	74	18	93
2014	CS-05	28	56	9	3	0	3	0	87	3	32
2011	CS	24	38	15	12	7	3	1	65	20	1658
2011	CS-01	28	38	17	9	3	4	1	70	12	267
2011	CS-02	23	36	15	12	8	5	2	63	21	642
2011	CS-03	23	38	15	14	7	1	2	63	22	528
2011	CS-04	25	43	11	14	7	0	1	68	21	169
2011	CS-05	23	34	11	16	11	5	0	60	29	44
2008	CS	23	37	14	12	9	3	2	62	23	1463
2008	CS-01	22	38	17	11	8	3	2	63	19	295
2008	CS-02	18	36	16	14	11	4	1	57	26	613
2008	CS-03	23	38	12	14	9	2	2	64	24	367
2008	CS-04	36	36	11	8	7	0	2	74	15	136
2008	CS-05	44	41	0	6	3	3	3	90	10	32

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	24	29	14	10	8	13	1	63	20	957
2017	CS-01	21	24	17	9	5	20	4	59	19	160
2017	CS-02	18	27	16	10	10	18	1	56	25	419
2017	CS-03	25	36	12	11	6	9	1	68	20	248
2017	CS-04	44	32	14	5	4	0	0	76	10	93
2017	CS-05	65	27	0	8	0	0	0	92	8	26
2014	CS	23	28	16	11	7	12	4	60	21	1096
2014	CS-01	16	25	24	9	6	18	4	52	18	200
2014	CS-02	17	25	16	14	8	14	5	53	27	483
2014	CS-03	28	30	15	8	7	8	3	65	17	278
2014	CS-04	41	38	6	9	4	1	1	80	13	93
2014	CS-05	50	28	9	9	0	3	0	81	10	32
2011	CS	23	29	18	12	9	8	2	57	23	1656
2011	CS-01	18	28	18	13	8	15	1	54	25	267
2011	CS-02	19	27	20	13	10	10	2	52	26	643
2011	CS-03	23	33	18	10	9	5	2	60	21	527
2011	CS-04	38	31	13	11	5	1	1	70	16	168
2011	CS-05	42	28	5	14	7	5	0	73	22	43
2008	CS	23	26	17	12	13	7	2	54	27	1462
2008	CS-01	15	23	23	15	12	10	2	42	31	295
2008	CS-02	17	27	17	13	15	9	2	50	31	613
2008	CS-03	28	27	17	12	12	4	1	58	25	367
2008	CS-04	46	31	9	5	7	0	1	78	13	135
2008	CS-05	50	31	3	6	6	3	0	84	13	32

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	10	24	19	14	9	19	4	45	30	958
2017	CS-01	12	21	22	12	4	24	5	45	24	160
2017	CS-02	9	17	18	13	12	27	4	38	36	419
2017	CS-03	10	28	21	16	11	10	4	44	31	249
2017	CS-04	11	43	17	15	5	8	1	59	22	93
2017	CS-05	27	46	4	16	4	0	4	76	20	26
2014	CS	11	19	22	16	12	15	4	37	35	1095
2014	CS-01	10	15	27	11	11	22	6	33	30	200
2014	CS-02	10	16	22	15	17	18	4	32	40	483
2014	CS-03	10	23	21	20	9	12	5	40	35	277
2014	CS-04	16	32	19	19	7	3	3	52	28	93
2014	CS-05	25	34	16	19	0	6	0	63	20	32

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	51	39	5	4	1	0	0	90	5	957
2017	CS-01	57	33	6	2	1	0	1	91	3	160
2017	CS-02	48	39	5	6	2	0	0	87	8	418
2017	CS-03	51	41	4	2	1	0	0	92	4	249
2017	CS-04	46	48	2	1	2	0	0	95	3	93
2017	CS-05	69	31	0	0	0	0	0	100	0	26
2014	CS	47	40	8	4	1	0	0	87	5	1096
2014	CS-01	52	43	4	1	1	1	0	95	2	200
2014	CS-02	44	37	11	6	1	0	1	82	7	483
2014	CS-03	50	40	6	4	1	0	0	90	4	278
2014	CS-04	38	55	5	1	1	0	0	92	2	93
2014	CS-05	59	34	3	3	0	0	0	94	3	32

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	42	36	11	6	4	1	0	79	10	955
2017	CS-01	44	37	10	5	3	1	1	82	8	159
2017	CS-02	39	38	11	6	6	1	0	78	11	417
2017	CS-03	45	31	14	6	4	0	0	76	10	249
2017	CS-04	41	41	6	5	5	1	0	83	11	93
2017	CS-05	38	38	8	12	4	0	0	77	15	26
2014	CS	38	36	11	8	6	0	0	75	14	1096
2014	CS-01	43	33	11	9	5	0	0	76	14	200
2014	CS-02	38	38	11	6	6	0	0	77	12	483
2014	CS-03	38	37	10	8	7	0	0	75	15	278
2014	CS-04	33	34	13	13	5	1	0	68	18	93
2014	CS-05	34	50	6	6	0	0	3	87	6	32
2011	CS	33	36	14	9	6	1	0	70	16	1659
2011	CS-01	32	33	20	7	5	1	0	67	13	268
2011	CS-02	34	37	12	9	7	1	0	71	17	643
2011	CS-03	33	37	13	10	6	1	0	71	16	528
2011	CS-04	33	36	17	10	4	0	1	69	14	168
2011	CS-05	43	30	11	14	2	0	0	73	16	44
2008	CS	26	36	15	13	10	0	0	62	23	1461
2008	CS-01	22	34	18	16	11	0	0	56	26	295
2008	CS-02	27	35	14	12	11	0	0	63	23	611
2008	CS-03	27	38	15	11	9	1	0	65	21	367
2008	CS-04	29	39	10	13	10	1	0	68	22	136
2008	CS-05	13	41	9	25	13	0	0	53	38	32

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	52	30	9	4	2	2	1	84	7	957
2017	CS-01	55	29	7	4	1	4	1	87	5	160
2017	CS-02	49	30	9	4	3	2	2	82	8	417
2017	CS-03	53	30	9	5	2	1	0	85	6	250
2017	CS-04	49	33	10	2	4	1	0	84	7	93
2017	CS-05	69	15	12	4	0	0	0	84	4	26
2014	CS	47	31	12	4	4	1	0	79	8	1096
2014	CS-01	48	32	15	2	3	2	0	80	5	200
2014	CS-02	45	32	12	5	4	2	1	79	9	483
2014	CS-03	49	29	12	6	4	0	0	78	10	278
2014	CS-04	45	34	12	4	3	1	0	80	8	93
2014	CS-05	59	34	3	0	3	0	0	94	3	32
2011	CS	41	33	13	7	4	2	0	75	11	1659
2011	CS-01	41	33	15	5	2	3	0	77	8	268
2011	CS-02	40	32	14	7	4	3	1	75	11	643
2011	CS-03	40	35	12	7	5	1	0	76	12	528
2011	CS-04	40	32	14	11	2	1	1	73	13	168
2011	CS-05	48	32	9	9	2	0	0	80	11	44
2008	CS	35	33	15	8	7	2	0	69	15	1463
2008	CS-01	30	31	21	8	7	2	0	63	16	295
2008	CS-02	35	35	13	7	8	2	0	71	15	613
2008	CS-03	37	33	16	6	7	1	0	70	13	367
2008	CS-04	41	33	11	10	4	1	0	75	13	136
2008	CS-05	22	31	16	22	6	3	0	55	29	32

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	49	33	7	6	3	1	1	83	9	957
2017	CS-01	50	39	3	5	1	2	1	90	6	160
2017	CS-02	46	31	9	8	4	1	1	79	12	417
2017	CS-03	52	30	9	6	2	0	0	83	8	250
2017	CS-04	49	34	8	4	3	1	0	85	8	93
2017	CS-05	54	42	0	0	4	0	0	96	4	26
2014	CS	43	34	10	7	4	1	0	78	12	1096
2014	CS-01	46	32	14	4	5	0	1	78	9	200
2014	CS-02	41	34	10	9	5	1	0	76	14	483
2014	CS-03	46	33	10	8	3	0	0	79	10	278
2014	CS-04	39	45	8	4	3	1	0	85	8	93
2014	CS-05	53	34	6	6	0	0	0	88	6	32
2011	CS	40	35	11	8	5	1	0	76	13	1655
2011	CS-01	40	38	11	6	4	1	0	78	10	268
2011	CS-02	39	37	10	8	6	0	0	76	14	643
2011	CS-03	39	36	10	9	5	1	0	76	14	527
2011	CS-04	44	30	13	9	2	1	1	75	12	165
2011	CS-05	55	25	9	11	0	0	0	80	11	44
2008	CS	32	35	11	12	9	1	0	68	21	1460
2008	CS-01	27	38	14	13	8	0	0	65	21	295
2008	CS-02	32	34	11	11	10	1	0	67	22	612
2008	CS-03	35	34	12	12	7	0	0	70	18	366
2008	CS-04	41	32	10	12	6	0	0	73	18	136
2008	CS-05	19	39	3	23	16	0	0	58	39	31

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	77	13	3	3	3	0	1	91	6	958
2017	CS-01	78	17	1	2	0	0	1	96	3	160
2017	CS-02	76	12	4	3	4	0	1	89	7	418
2017	CS-03	78	11	4	4	2	1	0	90	6	250
2017	CS-04	75	13	5	4	1	0	1	89	5	93
2017	CS-05	77	12	8	4	0	0	0	88	4	26
2014	CS	74	14	4	3	3	0	2	89	6	1095
2014	CS-01	78	10	4	4	4	0	1	88	8	200
2014	CS-02	71	15	5	2	3	0	3	89	6	482
2014	CS-03	76	15	3	2	3	0	1	92	5	278
2014	CS-04	69	14	6	4	5	1	0	84	10	93
2014	CS-05	78	13	6	3	0	0	0	91	3	32
2011	CS	74	14	4	3	2	0	2	90	6	1660
2011	CS-01	78	12	5	1	1	0	3	92	3	268
2011	CS-02	73	14	4	4	2	0	2	89	7	645
2011	CS-03	72	16	3	3	2	0	3	91	6	527
2011	CS-04	75	14	4	4	2	0	2	90	6	168
2011	CS-05	75	14	7	2	2	0	0	89	5	44
2008	CS	74	11	4	3	6	0	2	87	9	1463
2008	CS-01	77	9	5	1	3	1	5	91	4	295
2008	CS-02	73	11	3	3	8	0	2	86	10	612
2008	CS-03	74	11	3	4	6	0	1	86	10	368
2008	CS-04	74	7	4	4	8	0	2	83	13	136
2008	CS-05	66	22	0	6	6	0	0	88	13	32

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	65	22	4	4	2	2	2	90	6	956
2017	CS-01	62	21	3	2	3	7	3	92	5	158
2017	CS-02	65	21	4	5	3	2	1	88	8	418
2017	CS-03	68	22	4	3	1	1	1	92	4	250
2017	CS-04	67	22	3	2	3	2	1	91	6	93
2017	CS-05	50	39	0	4	0	0	7	96	4	26
2014	CS	58	25	6	3	3	2	3	87	6	1096
2014	CS-01	50	28	6	5	3	4	6	85	8	200
2014	CS-02	59	25	7	3	2	2	2	87	6	483
2014	CS-03	61	25	5	3	3	1	2	89	6	278
2014	CS-04	61	24	5	3	3	3	1	88	7	93
2014	CS-05	44	22	6	6	3	9	9	81	12	32
2011	CS	59	26	5	4	3	2	1	87	7	1660
2011	CS-01	49	31	9	4	4	2	2	83	8	268
2011	CS-02	62	24	5	4	3	1	0	88	7	645
2011	CS-03	63	25	4	4	3	1	0	89	7	526
2011	CS-04	57	25	8	6	1	3	1	85	7	169
2011	CS-05	48	30	9	5	5	0	5	81	10	44

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	61	24	8	3	3	1	0	87	6	957
2017	CS-01	65	23	7	1	2	1	1	90	3	158
2017	CS-02	59	24	9	4	3	1	0	84	7	419
2017	CS-03	63	25	7	2	2	0	0	88	4	250
2017	CS-04	60	25	6	3	4	1	0	86	8	93
2017	CS-05	65	31	4	0	0	0	0	96	0	26

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	57	25	10	2	3	2	0	84	5	956
2017	CS-01	61	26	8	2	1	1	1	89	3	160
2017	CS-02	55	25	11	2	3	3	0	83	5	416
2017	CS-03	59	24	10	3	3	1	0	84	6	250
2017	CS-04	54	25	13	2	5	1	0	79	8	93
2017	CS-05	57	31	12	0	0	0	0	88	0	26

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	55	28	9	4	3	1	84	7	956
2017	CS-01	61	27	8	2	2	1	89	4	159
2017	CS-02	53	27	11	5	4	1	80	8	419
2017	CS-03	55	31	8	4	3	0	85	7	249
2017	CS-04	54	25	12	2	7	0	79	9	92
2017	CS-05	65	31	0	4	0	0	96	4	26
2014	CS	52	29	10	5	5	0	80	10	1096
2014	CS-01	53	31	11	4	3	0	83	6	200
2014	CS-02	51	30	8	5	6	0	81	11	483
2014	CS-03	51	26	10	5	6	0	78	12	278
2014	CS-04	51	27	11	8	3	0	78	11	93
2014	CS-05	63	31	0	6	0	0	94	6	32

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	39	15	13	4	2	7	65	18	228
2017	CS-03	21	29	15	17	6	3	9	57	26	117
2017	CS-04	16	46	20	9	1	1	6	68	11	80
2017	CS-05	31	50	4	4	4	0	8	88	8	26
2014	CS	22	36	15	10	5	3	8	65	17	300
2014	CS-03	19	40	12	11	6	3	9	67	19	179
2014	CS-04	25	29	23	8	5	4	7	60	15	84
2014	CS-05	28	38	16	13	0	3	3	70	13	32

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	28	31	17	6	3	15	0	69	11	958
2017	CS-01	32	27	20	1	1	19	1	73	2	160
2017	CS-02	25	27	18	7	5	18	0	64	14	419
2017	CS-03	27	35	15	9	2	12	0	71	12	249
2017	CS-04	30	42	12	4	5	6	0	77	10	93
2017	CS-05	38	46	12	4	0	0	0	84	4	26
2014	CS	19	31	21	8	6	15	0	59	16	1095
2014	CS-01	17	25	26	7	6	20	0	53	15	200
2014	CS-02	18	29	21	8	6	18	0	57	18	483
2014	CS-03	21	35	20	8	6	10	0	62	16	277
2014	CS-04	20	46	17	10	2	4	0	69	13	93
2014	CS-05	28	38	16	9	9	0	0	66	19	32
2011	CS	16	29	23	10	7	14	1	53	20	1654
2011	CS-01	18	24	25	9	6	17	1	51	18	267
2011	CS-02	14	29	24	9	7	17	0	52	19	642
2011	CS-03	16	29	22	11	8	13	0	52	23	525
2011	CS-04	20	39	18	13	7	4	0	61	20	168
2011	CS-05	18	43	18	14	5	2	0	63	19	44

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	22	34	20	12	6	4	1	59	19	959
2017	CS-01	26	30	26	8	3	7	1	60	12	160
2017	CS-02	20	29	23	13	9	6	1	52	23	419
2017	CS-03	20	42	17	15	6	2	0	62	21	250
2017	CS-04	24	45	15	10	5	1	0	70	15	93
2017	CS-05	46	43	4	8	0	0	0	88	8	26
2014	CS	14	28	26	15	12	6	0	44	28	1096
2014	CS-01	15	21	31	16	12	8	0	38	29	200
2014	CS-02	13	26	24	17	12	7	0	43	31	483
2014	CS-03	13	33	26	13	13	3	0	47	26	278
2014	CS-04	13	39	28	12	8	1	0	52	20	93
2014	CS-05	19	38	25	6	13	0	0	56	19	32
2011	CS	11	28	25	19	14	3	0	40	34	1659
2011	CS-01	12	22	29	16	14	6	0	36	33	267
2011	CS-02	8	29	26	19	13	4	0	39	34	644
2011	CS-03	10	27	22	22	17	2	0	38	39	527
2011	CS-04	14	36	22	17	11	0	0	50	28	169
2011	CS-05	25	36	16	11	9	2	0	63	21	44
2008	CS	10	25	21	19	21	3	0	37	41	1463
2008	CS-01	12	17	19	24	23	3	0	30	50	294
2008	CS-02	10	28	23	16	19	4	0	40	37	613
2008	CS-03	9	24	21	21	23	2	0	34	44	368
2008	CS-04	13	36	18	18	15	1	1	49	33	136
2008	CS-05	22	25	22	16	13	3	0	48	29	32

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	15	30	23	14	9	9	0	50	25	958
2017	CS-01	22	24	23	11	5	14	1	54	19	160
2017	CS-02	14	25	25	13	10	12	1	45	27	418
2017	CS-03	13	36	22	15	8	6	0	52	25	250
2017	CS-04	12	40	22	14	11	2	0	53	25	93
2017	CS-05	23	38	16	23	0	0	0	61	23	26
2014	CS	11	22	26	18	13	9	0	37	34	1095
2014	CS-01	13	15	30	16	14	14	0	32	34	200
2014	CS-02	12	22	22	18	12	12	0	39	35	482
2014	CS-03	9	27	30	17	13	4	0	37	32	278
2014	CS-04	9	21	35	26	10	0	0	30	35	93
2014	CS-05	9	28	22	22	13	6	0	40	37	32
2011	CS	6	24	28	22	13	7	0	32	38	1656
2011	CS-01	7	20	28	24	13	8	0	29	40	268
2011	CS-02	6	23	29	19	13	10	0	33	35	640
2011	CS-03	5	23	29	24	14	5	0	29	40	527
2011	CS-04	7	33	22	26	11	1	0	40	38	169
2011	CS-05	9	43	14	25	7	2	0	53	33	44
2008	CS	4	21	22	24	22	6	0	27	49	1462
2008	CS-01	4	17	23	26	25	4	0	22	54	295
2008	CS-02	5	21	25	22	19	8	0	29	45	611
2008	CS-03	3	22	22	22	25	5	0	27	50	368
2008	CS-04	4	27	15	32	18	2	1	33	52	136
2008	CS-05	3	34	9	34	19	0	0	38	53	32

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	30	20	13	11	8	0	52	26	957
2017	CS-01	22	30	24	11	5	8	1	57	17	160
2017	CS-02	15	26	20	13	14	11	0	46	31	418
2017	CS-03	18	32	19	14	11	6	0	53	27	249
2017	CS-04	18	37	20	12	10	3	0	57	22	93
2017	CS-05	31	46	12	4	8	0	0	77	12	26
2014	CS	12	21	22	17	16	11	0	37	38	1095
2014	CS-01	13	14	23	18	16	17	0	32	41	199
2014	CS-02	12	21	21	15	19	12	0	38	39	483
2014	CS-03	12	23	26	18	14	6	0	37	35	278
2014	CS-04	10	27	23	28	9	4	0	38	38	93
2014	CS-05	22	28	19	16	13	3	0	52	29	32
2011	CS	9	25	22	20	15	9	0	37	38	1660
2011	CS-01	9	20	22	16	19	13	0	34	41	268
2011	CS-02	8	25	22	19	16	9	0	37	39	644
2011	CS-03	8	25	24	21	14	9	0	36	38	527
2011	CS-04	12	31	22	20	13	2	0	44	33	169
2011	CS-05	14	41	16	25	2	2	0	56	28	44
2008	CS	7	24	19	21	21	8	0	34	45	1463
2008	CS-01	7	19	19	21	26	8	0	28	51	295
2008	CS-02	6	25	19	19	21	9	0	35	44	613
2008	CS-03	7	24	16	25	21	7	0	33	49	367
2008	CS-04	11	36	20	16	13	3	1	49	31	136
2008	CS-05	13	22	28	19	19	0	0	34	38	32

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	17	38	18	13	8	5	0	58	22	958
2017	CS-01	22	37	23	9	5	4	1	61	15	160
2017	CS-02	17	33	18	13	10	8	0	55	25	419
2017	CS-03	13	41	19	16	8	3	0	57	24	249
2017	CS-04	17	45	17	11	10	0	0	62	20	93
2017	CS-05	23	66	0	11	0	0	0	89	11	26
2014	CS	12	30	21	18	13	5	0	44	33	1096
2014	CS-01	14	25	27	17	12	7	0	41	30	200
2014	CS-02	11	29	20	17	16	7	0	44	35	483
2014	CS-03	10	34	24	19	10	3	0	45	30	278
2014	CS-04	12	33	18	25	11	1	0	46	36	93
2014	CS-05	16	41	9	25	6	3	0	58	32	32
2011	CS	8	32	22	21	13	3	0	41	36	1659
2011	CS-01	10	26	22	21	16	5	0	38	38	268
2011	CS-02	7	30	25	22	13	4	0	38	36	644
2011	CS-03	7	32	22	20	15	3	0	40	36	527
2011	CS-04	12	43	15	21	8	0	0	55	29	168
2011	CS-05	9	55	11	23	2	0	0	64	25	44
2008	CS	8	30	19	24	18	2	0	38	43	1464
2008	CS-01	7	27	18	24	21	3	0	35	47	295
2008	CS-02	8	29	20	24	16	2	0	38	42	613
2008	CS-03	5	30	20	24	19	1	0	36	44	368
2008	CS-04	11	38	13	21	15	1	1	50	37	136
2008	CS-05	9	38	19	19	16	0	0	47	34	32

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	23	44	20	8	3	2	0	68	11	958
2017	CS-01	22	46	22	4	1	4	1	71	5	160
2017	CS-02	22	40	21	10	4	3	0	64	14	419
2017	CS-03	21	46	21	8	2	1	0	68	11	249
2017	CS-04	26	47	16	8	3	0	0	73	11	93
2017	CS-05	35	58	4	4	0	0	0	92	4	26
2014	CS	17	39	25	12	5	3	0	57	17	1096
2014	CS-01	17	43	25	10	6	1	0	60	16	200
2014	CS-02	18	32	26	11	8	4	0	53	19	483
2014	CS-03	14	46	23	13	2	1	0	61	15	278
2014	CS-04	13	42	24	16	3	2	0	56	20	93
2014	CS-05	38	38	13	13	0	0	0	75	13	32
2011	CS	17	42	20	13	6	2	0	60	19	1658
2011	CS-01	15	35	25	13	8	3	0	52	22	268
2011	CS-02	17	43	19	13	6	2	0	60	20	643
2011	CS-03	14	44	21	13	6	1	0	59	20	526
2011	CS-04	28	44	16	9	1	1	0	73	11	169
2011	CS-05	18	45	14	20	0	2	0	65	21	44

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	39	41	10	3	1	4	1	84	5	957
2017	CS-01	40	42	8	3	0	6	1	89	3	159
2017	CS-02	36	40	11	3	2	6	1	82	6	419
2017	CS-03	34	45	13	4	1	3	0	81	5	249
2017	CS-04	49	42	6	1	1	0	0	91	2	93
2017	CS-05	65	35	0	0	0	0	0	100	0	26
2014	CS	34	45	11	4	1	5	0	84	5	1096
2014	CS-01	38	43	7	4	2	7	1	87	6	200
2014	CS-02	28	44	14	5	1	8	0	79	7	483
2014	CS-03	36	49	10	3	0	2	0	87	3	278
2014	CS-04	38	48	11	2	0	1	0	87	2	93
2014	CS-05	63	34	0	0	0	3	0	100	0	32
2011	CS	30	42	16	5	2	5	0	76	7	1651
2011	CS-01	28	42	19	2	1	9	0	76	3	265
2011	CS-02	28	40	19	5	2	5	1	73	8	641
2011	CS-03	30	45	13	5	2	4	0	78	8	524
2011	CS-04	39	42	15	4	1	0	0	81	4	169
2011	CS-05	43	43	5	5	0	5	0	90	5	44

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	35	38	12	8	3	3	1	76	11	956
2017	CS-01	38	37	12	5	2	4	3	80	7	158
2017	CS-02	28	37	15	11	4	4	1	69	16	418
2017	CS-03	35	40	11	7	2	3	1	79	9	250
2017	CS-04	48	37	9	3	2	0	1	86	5	93
2017	CS-05	65	23	4	4	0	4	0	92	4	26
2014	CS	30	40	13	7	4	4	1	74	12	1096
2014	CS-01	35	37	13	7	4	3	3	75	11	200
2014	CS-02	22	42	16	10	5	5	1	68	16	483
2014	CS-03	34	40	13	5	3	3	2	78	8	278
2014	CS-04	43	44	8	6	0	0	0	87	6	93
2014	CS-05	56	31	6	3	3	0	0	88	6	32
2011	CS	23	36	16	11	6	7	1	64	19	1653
2011	CS-01	22	34	17	12	5	10	2	63	19	266
2011	CS-02	20	32	19	13	7	8	1	58	22	642
2011	CS-03	24	39	15	10	7	5	1	66	18	524
2011	CS-04	34	44	9	9	3	1	0	79	12	169
2011	CS-05	32	48	9	7	0	5	0	83	7	44
2008	CS	19	36	17	13	9	4	1	58	24	1464
2008	CS-01	15	35	20	16	9	5	1	53	26	295
2008	CS-02	18	35	17	15	10	5	1	56	26	613
2008	CS-03	20	35	19	13	10	3	1	57	24	368
2008	CS-04	34	44	11	4	4	1	1	80	9	136
2008	CS-05	31	44	3	9	9	0	3	77	19	32

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	21	29	24	12	6	6	2	55	19	957
2017	CS-01	22	24	31	8	2	10	3	53	11	160
2017	CS-02	16	29	23	14	8	8	2	50	24	419
2017	CS-03	22	29	26	14	5	2	1	53	20	248
2017	CS-04	37	33	16	8	4	2	0	71	12	93
2017	CS-05	46	35	12	4	4	0	0	81	7	26
2014	CS	17	32	23	13	7	6	2	53	21	1095
2014	CS-01	18	33	25	10	6	6	4	56	17	200
2014	CS-02	13	29	23	16	9	7	3	47	28	482
2014	CS-03	17	32	27	10	7	5	1	53	18	278
2014	CS-04	28	40	18	11	2	1	0	68	13	93
2014	CS-05	41	44	6	6	0	3	0	87	6	32
2011	CS	12	29	25	16	9	8	2	45	27	1657
2011	CS-01	9	25	28	13	10	13	2	40	27	267
2011	CS-02	9	28	26	18	10	7	2	40	31	642
2011	CS-03	15	27	24	17	9	6	2	46	28	527
2011	CS-04	21	38	19	14	4	4	0	62	18	169
2011	CS-05	16	50	20	7	2	5	0	69	10	44

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	22	19	15	9	13	3	48	29	956
2017	CS-01	19	23	22	11	4	18	4	54	18	160
2017	CS-02	15	23	19	14	12	14	3	46	31	418
2017	CS-03	16	22	18	19	10	12	3	45	34	249
2017	CS-04	23	24	18	22	9	4	1	49	32	93
2017	CS-05	38	19	16	12	4	11	0	65	17	26
2014	CS	12	19	24	15	15	13	2	37	35	1096
2014	CS-01	14	21	22	15	9	20	1	43	30	200
2014	CS-02	10	17	23	15	17	15	2	33	39	483
2014	CS-03	13	22	27	15	14	8	2	38	32	278
2014	CS-04	15	20	21	21	15	5	2	38	39	93
2014	CS-05	25	22	28	6	16	3	0	48	23	32
2011	CS	9	20	22	17	14	15	3	36	38	1658
2011	CS-01	11	24	20	13	9	22	1	46	28	268
2011	CS-02	8	20	21	17	14	17	3	35	39	643
2011	CS-03	8	17	22	19	17	12	4	30	43	526
2011	CS-04	9	24	24	14	14	10	4	39	33	169
2011	CS-05	20	20	16	20	9	7	7	47	34	44

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	54	24	10	6	3	1	2	81	9	956
2017	CS-01	55	29	6	2	3	2	3	88	5	159
2017	CS-02	54	23	10	6	3	2	3	80	9	418
2017	CS-03	53	23	10	9	4	1	0	76	14	249
2017	CS-04	55	24	14	4	3	0	0	78	8	93
2017	CS-05	54	31	11	4	0	0	0	85	4	26
2014	CS	48	27	12	5	4	2	2	78	9	1095
2014	CS-01	56	20	12	5	5	2	1	78	10	200
2014	CS-02	44	29	12	4	4	3	3	78	9	482
2014	CS-03	48	28	13	5	3	1	1	78	8	278
2014	CS-04	53	24	9	12	3	0	0	76	15	93
2014	CS-05	59	34	3	3	0	0	0	94	3	32

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	60	25	6	3	1	3	2	89	4	957
2017	CS-01	54	36	5	1	1	2	2	94	1	160
2017	CS-02	60	20	6	4	3	4	3	86	7	418
2017	CS-03	59	29	7	2	0	3	0	91	2	249
2017	CS-04	62	26	6	3	1	1	0	89	4	93
2017	CS-05	77	15	4	4	0	0	0	92	4	26
2014	CS	54	27	9	4	2	3	1	84	6	1096
2014	CS-01	55	25	10	5	1	3	2	84	6	200
2014	CS-02	50	27	9	5	3	4	2	82	8	483
2014	CS-03	57	24	10	3	3	3	1	84	5	278
2014	CS-04	55	34	9	2	0	0	0	89	2	93
2014	CS-05	66	28	6	0	0	0	0	94	0	32
2011	CS	47	23	13	5	3	4	4	76	10	1658
2011	CS-01	43	19	14	7	3	7	6	72	12	267
2011	CS-02	44	24	14	4	5	4	4	74	10	644
2011	CS-03	51	21	13	7	2	4	3	77	9	526
2011	CS-04	50	27	11	4	2	3	4	83	6	169
2011	CS-05	59	20	7	5	5	2	2	83	10	44
2008	CS	49	25	11	5	3	3	3	79	9	1462
2008	CS-01	46	28	12	2	4	5	2	81	7	295
2008	CS-02	49	24	10	7	4	3	4	78	11	612
2008	CS-03	47	24	13	6	4	2	4	76	11	367
2008	CS-04	60	24	10	4	1	1	1	85	5	136
2008	CS-05	53	25	13	6	3	0	0	78	9	32

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	23	37	17	12	8	2	0	62	21	958
2017	CS-01	25	36	17	12	4	4	1	64	18	160
2017	CS-02	20	35	18	13	11	2	0	56	25	419
2017	CS-03	22	41	16	12	8	0	0	63	21	249
2017	CS-04	30	40	12	9	8	2	0	71	17	93
2017	CS-05	65	23	8	4	0	0	0	88	4	26
2014	CS	14	31	21	19	13	2	0	45	33	1096
2014	CS-01	14	33	21	16	17	1	0	47	33	200
2014	CS-02	13	27	18	23	16	2	0	41	40	483
2014	CS-03	10	36	27	16	10	1	0	47	26	278
2014	CS-04	19	35	19	20	6	0	0	55	26	93
2014	CS-05	31	34	19	13	3	0	0	66	16	32
2011	CS	9	28	21	22	18	2	0	38	41	1658
2011	CS-01	9	21	22	23	20	4	1	32	45	266
2011	CS-02	9	29	18	22	20	1	0	38	43	645
2011	CS-03	10	27	22	23	17	1	0	37	41	526
2011	CS-04	8	37	24	21	9	1	0	45	31	169
2011	CS-05	11	27	18	23	16	2	2	40	40	44
2008	CS	9	31	18	22	18	1	0	41	41	1463
2008	CS-01	9	26	19	24	22	0	0	35	46	295
2008	CS-02	8	32	17	22	19	1	0	41	42	613
2008	CS-03	10	32	17	25	15	1	0	42	40	367
2008	CS-04	15	39	19	15	12	0	0	54	27	136
2008	CS-05	16	28	25	13	19	0	0	44	31	32

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	17	27	17	17	18	1	2	46	37	958
2017	CS-01	18	26	22	19	14	2	0	45	33	160
2017	CS-02	13	25	17	19	23	2	1	40	43	419
2017	CS-03	16	31	14	18	18	1	2	48	37	250
2017	CS-04	22	29	20	10	12	1	7	55	24	92
2017	CS-05	61	19	12	4	4	0	0	80	8	26
2014	CS	10	19	17	20	30	2	1	31	52	1096
2014	CS-01	9	14	20	23	32	3	0	23	56	200
2014	CS-02	8	15	14	22	37	2	1	24	61	483
2014	CS-03	10	25	17	20	25	1	2	36	46	278
2014	CS-04	17	38	20	13	11	0	2	56	24	93
2014	CS-05	28	25	19	6	19	3	0	55	26	32
2011	CS	10	25	16	20	25	1	1	36	47	1657
2011	CS-01	9	23	18	20	29	1	0	33	49	266
2011	CS-02	8	22	18	22	28	2	0	31	51	644
2011	CS-03	10	27	15	22	24	1	2	38	47	527
2011	CS-04	18	33	17	12	17	0	4	53	30	168
2011	CS-05	25	27	7	23	9	2	7	58	35	44
2008	CS	10	29	15	19	25	1	1	39	45	1464
2008	CS-01	7	28	15	24	25	1	0	35	49	295
2008	CS-02	10	25	17	19	29	1	0	35	48	613
2008	CS-03	8	33	14	19	24	1	1	42	44	368
2008	CS-04	16	38	15	11	15	1	4	57	28	136
2008	CS-05	22	38	3	9	28	0	0	59	38	32

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	37	23	9	4	6	1	61	14	954
2017	CS-01	24	31	28	8	2	8	1	59	10	159
2017	CS-02	16	36	23	10	6	7	1	57	18	416
2017	CS-03	21	43	22	8	2	3	0	66	11	249
2017	CS-04	23	35	25	11	4	2	0	59	15	93
2017	CS-05	50	35	8	8	0	0	0	85	8	26

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	42	34	14	3	1	6	0	81	4	957
2017	CS-01	42	34	16	2	0	7	0	81	2	160
2017	CS-02	39	36	13	2	2	7	0	81	5	417
2017	CS-03	42	34	14	3	1	6	1	81	5	250
2017	CS-04	45	30	16	3	2	3	0	78	6	93
2017	CS-05	58	42	0	0	0	0	0	100	0	26
2014	CS	40	35	14	2	2	6	1	81	4	1093
2014	CS-01	47	33	12	2	1	6	1	85	3	200
2014	CS-02	35	37	15	3	2	7	1	78	6	482
2014	CS-03	42	37	10	3	2	5	1	84	5	278
2014	CS-04	44	34	20	0	1	0	1	79	1	92
2014	CS-05	58	26	10	3	0	3	0	87	3	31

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	44	41	9	3	1	3	0	87	4	955
2017	CS-01	46	43	8	2	0	1	0	90	2	160
2017	CS-02	40	41	9	4	2	4	0	84	7	415
2017	CS-03	42	44	9	3	0	3	0	88	3	250
2017	CS-04	49	34	12	2	2	0	0	84	4	93
2017	CS-05	77	20	4	0	0	0	0	96	0	26
2014	CS	40	39	11	3	2	4	0	83	5	1096
2014	CS-01	42	38	11	2	2	6	1	84	4	200
2014	CS-02	37	38	13	4	2	5	0	79	7	483
2014	CS-03	40	42	11	3	1	4	0	85	4	278
2014	CS-04	43	45	8	1	1	2	0	90	2	93
2014	CS-05	56	38	0	6	0	0	0	94	6	32
2011	CS	27	42	18	5	3	5	0	73	8	1655
2011	CS-01	26	40	18	3	3	9	0	73	7	268
2011	CS-02	25	42	19	4	4	6	0	71	8	643
2011	CS-03	28	43	17	6	2	3	0	74	9	525
2011	CS-04	36	42	15	4	3	0	0	78	7	168
2011	CS-05	39	41	16	2	0	2	0	81	2	44

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	49	38	8	4	2	0	0	87	5	959
2017	CS-01	49	40	9	1	1	0	0	89	2	160
2017	CS-02	48	34	10	5	3	1	0	82	8	419
2017	CS-03	44	46	6	4	0	0	0	90	4	250
2017	CS-04	51	35	6	3	4	0	0	86	8	93
2017	CS-05	80	20	0	0	0	0	0	100	0	26
2014	CS	41	37	12	5	3	1	0	80	8	1096
2014	CS-01	43	36	12	3	7	1	0	79	9	200
2014	CS-02	38	38	12	6	3	2	0	77	10	483
2014	CS-03	44	38	12	3	2	0	0	82	5	278
2014	CS-04	46	39	12	3	0	0	0	85	3	93
2014	CS-05	59	28	3	6	3	0	0	88	9	32
2011	CS	31	43	16	5	3	1	0	75	9	1655
2011	CS-01	35	38	17	4	3	2	0	75	7	266
2011	CS-02	26	45	17	6	4	1	0	73	10	643
2011	CS-03	31	43	16	5	4	1	0	75	9	525
2011	CS-04	39	44	9	7	1	1	0	83	7	169
2011	CS-05	50	30	16	5	0	0	0	80	5	44
2008	CS	21	44	17	10	8	1	0	65	18	1462
2008	CS-01	19	39	20	13	9	1	0	58	22	295
2008	CS-02	20	45	17	10	8	1	0	66	18	611
2008	CS-03	19	46	16	9	8	1	0	66	18	368
2008	CS-04	33	43	11	7	4	1	1	78	11	136
2008	CS-05	31	53	3	9	0	3	0	87	10	32

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	35	34	19	7	4	1	69	12	954
2017	CS-01	38	37	16	6	4	0	74	9	159
2017	CS-02	31	35	21	7	5	1	66	12	416
2017	CS-03	34	33	20	9	4	1	68	13	249
2017	CS-04	35	37	14	9	5	0	72	14	93
2017	CS-05	69	23	4	4	0	0	92	4	26
2014	CS	19	34	23	13	9	1	54	23	1096
2014	CS-01	21	31	24	12	12	1	52	24	200
2014	CS-02	19	35	23	13	9	1	55	23	483
2014	CS-03	18	36	24	14	7	1	55	21	278
2014	CS-04	17	37	18	16	10	2	55	26	93
2014	CS-05	31	34	19	16	0	0	66	16	32
2011	CS	20	37	23	11	7	1	58	19	1656
2011	CS-01	21	32	21	12	12	3	54	25	268
2011	CS-02	20	37	24	10	8	1	58	18	641
2011	CS-03	17	40	24	12	6	1	58	18	527
2011	CS-04	24	34	26	11	4	1	59	15	168
2011	CS-05	34	32	18	14	0	2	67	14	44

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	38	17	7	3	0	0	73	10	958
2017	CS-01	35	42	15	5	2	1	0	78	7	160
2017	CS-02	31	38	20	7	4	0	0	69	11	419
2017	CS-03	32	40	15	9	4	0	0	72	12	250
2017	CS-04	39	37	14	5	5	0	0	75	11	93
2017	CS-05	69	23	4	4	0	0	0	92	4	26
2014	CS	19	38	21	13	7	1	0	58	21	1095
2014	CS-01	21	36	22	11	10	0	0	57	21	199
2014	CS-02	19	39	21	13	8	1	0	58	21	483
2014	CS-03	18	41	21	13	6	1	0	60	19	278
2014	CS-04	18	35	23	16	6	1	0	54	23	93
2014	CS-05	34	41	16	6	3	0	0	75	9	32
2011	CS	19	41	20	13	6	1	0	60	19	1649
2011	CS-01	18	37	20	14	9	1	0	56	24	266
2011	CS-02	20	40	21	12	6	1	0	60	18	642
2011	CS-03	17	44	20	13	6	0	0	61	18	520
2011	CS-04	20	40	21	15	4	0	0	60	19	169
2011	CS-05	34	41	11	11	0	2	0	77	12	44
2008	CS	15	36	22	17	10	0	0	51	27	1462
2008	CS-01	11	34	21	20	14	0	0	45	34	295
2008	CS-02	16	35	23	16	10	0	0	52	26	613
2008	CS-03	12	38	24	16	10	0	0	50	26	367
2008	CS-04	23	36	19	16	5	1	1	60	21	135
2008	CS-05	19	38	13	19	13	0	0	56	31	32

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	28	18	10	6	4	0	65	16	958
2017	CS-01	34	28	19	10	4	4	0	66	15	159
2017	CS-02	32	28	18	11	7	4	0	63	19	419
2017	CS-03	34	30	17	9	5	5	0	67	15	250
2017	CS-04	33	27	24	8	6	1	1	62	14	93
2017	CS-05	69	8	16	4	4	0	0	77	8	26
2014	CS	22	28	22	14	10	5	0	53	24	1095
2014	CS-01	20	29	21	17	10	5	0	51	28	200
2014	CS-02	22	28	22	13	10	5	0	52	25	483
2014	CS-03	24	27	22	13	9	5	0	54	23	277
2014	CS-04	18	31	28	8	12	3	0	51	20	93
2014	CS-05	34	28	13	19	6	0	0	63	25	32
2011	CS	23	31	21	12	7	5	0	57	20	1658
2011	CS-01	25	26	21	11	10	7	0	56	22	268
2011	CS-02	24	31	21	11	7	6	0	58	20	642
2011	CS-03	20	34	23	11	6	5	1	58	18	527
2011	CS-04	27	26	22	17	4	4	1	55	22	169
2011	CS-05	27	36	20	9	2	2	2	67	12	44
2008	CS	16	28	21	18	11	6	1	47	31	1463
2008	CS-01	15	23	22	20	12	7	1	41	34	295
2008	CS-02	17	28	20	16	13	5	0	48	31	613
2008	CS-03	12	32	20	20	9	6	1	48	31	367
2008	CS-04	26	29	18	15	7	5	1	59	23	136
2008	CS-05	16	16	34	25	6	3	0	32	32	32

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CS	20	45	35	959
2017	CS-01	12	49	39	160
2017	CS-02	19	44	37	419
2017	CS-03	20	46	34	250
2017	CS-04	35	37	28	93
2017	CS-05	23	46	31	26
2014	CS	19	44	37	1096
2014	CS-01	16	43	41	200
2014	CS-02	16	47	37	483
2014	CS-03	20	45	35	278
2014	CS-04	29	36	35	93
2014	CS-05	38	38	25	32
2011	CS	20	45	35	1659
2011	CS-01	21	40	39	267
2011	CS-02	16	47	37	645
2011	CS-03	18	49	33	526
2011	CS-04	31	35	34	169
2011	CS-05	32	48	20	44

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CS	27	38	23	6	3	3	188
2017	CS-01	47	32	11	5	5	0	19
2017	CS-02	21	41	28	6	3	1	79
2017	CS-03	31	37	26	2	2	2	49
2017	CS-04	21	39	15	12	6	6	33
2014	CS	18	49	25	6	9999	3	206
2014	CS-01	6	69	22	0	9999	3	32
2014	CS-02	20	40	29	8	9999	4	77
2014	CS-03	21	53	23	2	9999	2	57
2014	CS-04	15	48	30	7	9999	0	27
2014	CS-05	33	33	8	17	9999	8	12
2011	CS	24	42	23	5	9999	6	325
2011	CS-01	16	45	25	4	9999	11	56
2011	CS-02	23	45	22	5	9999	6	105
2011	CS-03	23	45	23	6	9999	3	96
2011	CS-04	30	36	25	4	9999	6	53
2011	CS-05	50	21	14	14	9999	0	14

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	11	89	958
2017	CS-01	9	91	160
2017	CS-02	13	87	419
2017	CS-03	8	92	250
2017	CS-04	16	84	92
2014	CS	11	89	1095
2014	CS-01	9	91	199
2014	CS-02	13	87	483
2014	CS-03	11	89	278
2014	CS-04	14	86	93

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CS	59	105
2017	CS-01	73	15
2017	CS-02	62	53
2017	CS-03	55	20
2017	CS-04	47	15
2014	CS	39	123
2014	CS-01	53	17
2014	CS-02	41	59
2014	CS-03	29	31
2014	CS-04	39	13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CS	53	105
2017	CS-02	58	53
2017	CS-03	60	20
2017	CS-04	53	15
2014	CS	68	123
2014	CS-01	59	17
2014	CS-02	71	59
2014	CS-03	71	31
2014	CS-04	70	13

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CS	5	105
2017	CS-01	0	15
2014	CS	7	123
2014	CS-01	0	17
2014	CS-03	16	31

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CS	105
2017	CS-01	15
2017	CS-02	53
2017	CS-03	20
2017	CS-04	15
2014	CS	123
2014	CS-01	17
2014	CS-02	59
2014	CS-03	31
2014	CS-04	13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CS-02	0	53
2017	CS-03	0	20
2014	CS	7	123
2014	CS-04	0	13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	CS-03	20
2014	CS-03	31
2014	CS-04	13

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	7	105
2017	CS-02	9	53
2017	CS-03	0	20
2017	CS-04	0	15
2014	CS	9	123
2014	CS-02	10	59

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CS	38	105
2017	CS-01	40	15
2017	CS-02	34	53
2017	CS-03	45	20
2017	CS-04	47	15
2014	CS	36	124
2014	CS-01	41	17
2014	CS-02	33	60
2014	CS-03	39	31
2014	CS-04	40	13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CS	38	105
2017	CS-02	45	53
2017	CS-03	35	20
2017	CS-04	33	15
2014	CS	42	124
2014	CS-01	41	17
2014	CS-02	40	60
2014	CS-03	45	31
2014	CS-04	45	13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CS	45	105
2017	CS-02	53	53
2017	CS-03	45	20
2017	CS-04	40	15
2014	CS	36	124
2014	CS-01	41	17
2014	CS-02	40	60
2014	CS-03	35	31

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CS	43	105
2017	CS-01	33	15
2017	CS-02	47	53
2017	CS-03	45	20
2017	CS-04	33	15
2014	CS	35	124
2014	CS-01	41	17
2014	CS-02	32	60
2014	CS-03	39	31

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CS	32	105
2017	CS-01	33	15
2017	CS-02	34	53
2017	CS-03	25	20
2017	CS-04	33	15
2014	CS	23	124
2014	CS-02	25	60
2014	CS-03	26	31

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CS	53	105
2017	CS-01	53	15
2017	CS-02	58	53
2017	CS-03	45	20
2017	CS-04	47	15
2014	CS	50	124
2014	CS-01	59	17
2014	CS-02	42	60
2014	CS-03	61	31
2014	CS-04	45	13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CS	33	105
2017	CS-01	33	15
2017	CS-02	34	53
2017	CS-03	30	20
2017	CS-04	33	15
2014	CS	38	124
2014	CS-01	41	17
2014	CS-02	40	60
2014	CS-03	32	31
2014	CS-04	47	13

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	CS-01	15
2017	CS-04	15
2014	CS	124
2014	CS-01	17
2014	CS-02	60
2014	CS-03	31
2014	CS-04	13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	CS	6	105
2017	CS-01	0	15
2017	CS-02	9	53
2017	CS-04	0	15
2014	CS-03	0	31
2014	CS-04	0	13

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CS	10	105
2014	CS	15	124
2014	CS-02	12	60
2014	CS-03	26	31
2014	CS-04	0	13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CS	50	105
2017	CS-02	66	53
2017	CS-03	40	20
2014	CS	46	124
2014	CS-01	41	17
2014	CS-02	58	60
2014	CS-03	35	31

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CS	20	105
2017	CS-01	0	15
2017	CS-02	23	53
2017	CS-04	33	15
2014	CS	21	124
2014	CS-02	18	60
2014	CS-03	26	31

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	12	105
2017	CS-02	19	53
2017	CS-03	0	20
2017	CS-04	0	15
2014	CS	14	124
2014	CS-02	17	60
2014	CS-03	16	31

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CS	52	104
2017	CS-01	53	15
2017	CS-02	56	52
2017	CS-03	45	20
2017	CS-04	47	15
2014	CS	52	124
2014	CS-01	35	17
2014	CS-02	57	60
2014	CS-03	52	31
2014	CS-04	47	13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CS	29	104
2017	CS-01	33	15
2017	CS-02	31	52
2014	CS	26	124
2014	CS-02	22	60
2014	CS-03	26	31
2014	CS-04	47	13

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CS	10	104
2017	CS-02	10	52
2014	CS	4	124
2014	CS-01	0	17

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CS	16	104
2017	CS-02	19	52
2017	CS-04	0	15
2014	CS	11	124
2014	CS-01	29	17
2014	CS-02	12	60
2014	CS-04	0	13

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CS	9	104
2017	CS-02	12	52
2017	CS-04	0	15
2014	CS	12	124
2014	CS-02	17	60

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	CS-01	15
2017	CS-03	20
2017	CS-04	15
2014	CS-03	31
2014	CS-04	13

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CS	18	104
2017	CS-02	23	52
2014	CS	19	124
2014	CS-02	18	60
2014	CS-04	40	13

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	13	104
2017	CS-02	17	52
2014	CS	10	124
2014	CS-02	15	60
2014	CS-04	0	13

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CS	26	104
2017	CS-02	19	52
2017	CS-03	35	20
2017	CS-04	40	15
2014	CS	23	124
2014	CS-02	20	60
2014	CS-03	32	31

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CS	14	103
2017	CS-02	10	51
2014	CS	16	122
2014	CS-02	17	59

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CS	24	103
2017	CS-01	40	15
2017	CS-02	24	51
2014	CS	18	122
2014	CS-02	17	59

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CS	15	103
2017	CS-02	14	51
2014	CS	13	122
2014	CS-02	12	59

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CS	5	103
2017	CS-01	0	15
2017	CS-03	0	20
2014	CS	7	122
2014	CS-04	0	13

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CS	11	103
2017	CS-02	14	51
2014	CS	13	122
2014	CS-01	0	16
2014	CS-02	15	59
2014	CS-03	19	31

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CS	11	103
2017	CS-02	10	51
2014	CS	12	122
2014	CS-01	0	16
2014	CS-02	8	59
2014	CS-03	26	31

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CS	15	103
2017	CS-01	0	15
2017	CS-02	20	51
2014	CS	16	122
2014	CS-02	15	59
2014	CS-03	26	31

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CS	12	103
2017	CS-01	0	15
2017	CS-02	18	51
2014	CS	11	122
2014	CS-01	0	16
2014	CS-02	19	59
2014	CS-04	0	13

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CS	17	103
2017	CS-01	0	15
2017	CS-02	25	51
2014	CS	11	122
2014	CS-02	12	59

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CS	29	103
2017	CS-02	27	51
2017	CS-03	30	20
2017	CS-04	47	15
2014	CS	26	122
2014	CS-02	27	59
2014	CS-03	29	31

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CS	11	103
2017	CS-01	0	15
2017	CS-02	14	51
2014	CS	11	122
2014	CS-02	14	59
2014	CS-04	0	13

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CS	42	103
2017	CS-02	47	51
2017	CS-03	45	20
2017	CS-04	53	15
2014	CS	47	122
2014	CS-01	31	16
2014	CS-02	54	59
2014	CS-03	45	31
2014	CS-04	38	13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CS	5	103
2017	CS-03	0	20
2017	CS-04	0	15
2014	CS	5	122
2014	CS-04	0	13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CS	45	103
2017	CS-02	45	51
2017	CS-03	55	20
2017	CS-04	47	15
2014	CS	53	122
2014	CS-01	56	16
2014	CS-02	51	59
2014	CS-03	52	31
2014	CS-04	62	13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	CS-01	15
2017	CS-02	51
2017	CS-04	15

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	13	103
2017	CS-02	18	51
2017	CS-04	0	15
2014	CS	10	122
2014	CS-02	14	59
2014	CS-04	0	13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	95	5	105
2017	CS-01	100	0	15
2017	CS-02	94	6	53
2017	CS-03	100	0	20
2017	CS-04	93	7	15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	15	17	17	3	4	33	11	57	12	959
2017	CS-01	16	17	17	4	1	34	11	60	8	160
2017	CS-02	14	13	18	3	5	37	10	50	16	419
2017	CS-03	14	20	16	2	4	31	13	61	11	250
2017	CS-04	19	24	23	4	2	22	6	60	9	93
2017	CS-05	38	35	7	0	0	16	4	91	0	26
2014	CS	13	15	19	3	3	36	10	52	12	1096
2014	CS-01	16	15	18	1	2	39	10	59	6	200
2014	CS-02	12	13	19	3	5	38	11	47	16	483
2014	CS-03	13	17	19	5	3	34	9	53	14	278
2014	CS-04	12	19	22	2	1	34	10	55	6	93
2014	CS-05	22	28	25	3	0	19	3	64	4	32

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	30	15	4	2	15	3	74	7	957
2017	CS-01	33	29	16	2	1	15	3	76	4	159
2017	CS-02	26	31	14	5	3	20	2	72	9	419
2017	CS-03	32	30	14	5	3	12	4	74	9	249
2017	CS-04	33	33	23	1	2	6	1	72	3	93
2017	CS-05	54	31	11	0	0	4	0	88	0	26
2014	CS	23	28	20	3	3	21	2	66	8	1096
2014	CS-01	24	37	15	1	2	19	3	78	3	200
2014	CS-02	21	26	21	3	4	24	1	63	9	483
2014	CS-03	24	27	19	5	3	20	2	65	10	278
2014	CS-04	26	24	26	3	1	19	1	62	5	93
2014	CS-05	25	44	22	3	0	6	0	73	3	32
2011	CS	24	37	21	5	2	11	0	68	8	1658
2011	CS-01	28	32	19	1	3	15	1	72	5	268
2011	CS-02	23	36	22	5	2	12	0	67	8	643
2011	CS-03	23	37	21	6	2	10	0	67	10	526
2011	CS-04	23	44	20	7	1	5	0	71	8	169
2011	CS-05	18	50	20	7	0	5	0	71	7	44

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	32	51	10	3	1	1	1	85	4	958
2017	CS-01	23	48	18	7	1	2	1	73	9	159
2017	CS-02	29	55	10	3	1	1	1	86	4	419
2017	CS-03	37	51	9	2	0	1	0	89	2	250
2017	CS-04	44	47	3	4	0	0	1	92	4	93
2017	CS-05	69	23	8	0	0	0	0	92	0	26
2014	CS	25	58	10	4	1	1	0	85	4	1095
2014	CS-01	19	58	16	4	2	3	0	78	5	200
2014	CS-02	21	60	11	5	1	2	0	83	6	482
2014	CS-03	29	59	8	2	1	0	0	89	3	278
2014	CS-04	38	54	4	2	0	1	1	93	2	93
2014	CS-05	63	25	3	0	0	0	9	97	0	32
2011	CS	24	57	11	5	1	1	1	83	6	1655
2011	CS-01	17	53	18	6	3	3	1	72	9	267
2011	CS-02	20	61	12	5	1	1	0	82	6	642
2011	CS-03	27	58	9	4	0	1	1	87	4	525
2011	CS-04	38	49	9	3	1	0	0	87	4	169
2011	CS-05	48	30	5	5	2	2	9	87	8	44
2008	CS	27	55	10	5	1	1	0	83	6	1462
2008	CS-01	18	54	17	10	1	0	0	72	11	294
2008	CS-02	25	57	11	5	1	2	0	83	6	612
2008	CS-03	30	57	8	4	0	1	0	88	4	368
2008	CS-04	49	42	4	2	1	0	1	92	4	136
2008	CS-05	34	44	3	3	0	0	16	93	4	32

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	12	27	22	6	2	24	6	57	11	956
2017	CS-01	11	26	23	3	2	28	7	56	9	160
2017	CS-02	12	24	22	6	2	27	6	54	13	418
2017	CS-03	11	35	23	6	1	19	6	60	9	248
2017	CS-04	16	24	24	9	0	16	12	55	12	93
2017	CS-05	31	31	15	0	7	12	4	73	9	26
2014	CS	9	21	25	8	4	25	7	44	18	1095
2014	CS-01	10	18	26	8	6	28	5	41	20	200
2014	CS-02	9	22	22	10	5	24	7	45	22	482
2014	CS-03	8	22	29	6	3	24	8	44	13	278
2014	CS-04	8	15	27	6	2	29	13	39	15	93
2014	CS-05	28	25	19	3	3	13	9	68	8	32
2011	CS	8	25	27	10	4	20	5	45	19	1660
2011	CS-01	9	21	26	8	4	26	6	44	18	268
2011	CS-02	8	24	28	12	3	19	5	43	20	644
2011	CS-03	7	28	26	9	5	19	6	46	18	527
2011	CS-04	6	25	28	8	5	21	7	43	17	169
2011	CS-05	23	36	9	18	2	11	0	67	23	44

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	49	32	7	1	0	9	1	90	2	959
2017	CS-01	43	32	9	1	0	14	2	89	1	160
2017	CS-02	46	34	8	1	0	10	0	89	2	419
2017	CS-03	54	31	7	1	0	6	1	91	2	250
2017	CS-04	57	31	4	2	0	4	1	93	2	93
2017	CS-05	77	12	4	0	0	0	8	96	0	26
2014	CS	40	36	11	2	1	10	1	85	3	1096
2014	CS-01	39	37	10	3	1	11	0	85	4	200
2014	CS-02	41	35	11	2	1	11	0	84	3	483
2014	CS-03	38	38	12	2	1	9	0	84	3	278
2014	CS-04	40	38	12	4	0	5	1	83	5	93
2014	CS-05	56	22	3	0	0	3	16	96	0	32
2011	CS	38	40	11	2	1	8	1	85	3	1657
2011	CS-01	38	35	14	2	0	11	1	82	2	266
2011	CS-02	35	42	10	2	1	9	0	85	3	643
2011	CS-03	41	41	9	2	1	5	1	87	3	527
2011	CS-04	46	33	13	3	1	5	0	83	4	169
2011	CS-05	39	39	5	2	2	5	9	89	5	44
2008	CS	39	39	11	3	1	6	0	84	5	1463
2008	CS-01	34	40	17	3	1	5	0	78	4	295
2008	CS-02	38	40	11	3	1	8	0	84	4	612
2008	CS-03	42	41	9	2	1	4	0	87	3	368
2008	CS-04	51	32	6	5	1	4	1	87	7	136
2008	CS-05	38	28	9	3	3	3	16	81	8	32

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	39	34	11	2	1	12	1	84	3	956
2017	CS-01	34	32	12	2	1	17	2	81	4	160
2017	CS-02	37	34	11	3	1	13	1	82	5	417
2017	CS-03	40	37	10	1	0	11	0	87	1	250
2017	CS-04	49	33	8	3	2	5	0	86	6	92
2017	CS-05	69	12	7	0	0	0	12	92	0	26
2014	CS	28	34	16	4	2	16	1	74	7	1094
2014	CS-01	25	36	14	4	4	18	0	74	9	199
2014	CS-02	29	31	15	4	3	18	0	73	9	482
2014	CS-03	28	35	20	3	1	12	0	73	4	278
2014	CS-04	26	48	13	3	1	8	1	81	5	93
2014	CS-05	41	22	6	9	3	6	13	77	15	32
2011	CS	26	39	15	5	2	13	1	76	7	1657
2011	CS-01	24	32	16	4	2	21	1	72	8	268
2011	CS-02	23	42	17	4	1	14	0	75	6	643
2011	CS-03	28	40	13	6	2	11	1	77	9	525
2011	CS-04	36	38	12	6	2	6	0	79	8	169
2011	CS-05	36	43	5	5	0	2	9	90	5	44
2008	CS	27	35	17	7	4	9	1	69	12	1462
2008	CS-01	27	34	19	9	4	8	0	66	14	294
2008	CS-02	25	37	17	6	3	11	0	71	10	612
2008	CS-03	26	35	18	8	5	8	0	66	14	368
2008	CS-04	38	35	11	6	4	4	2	77	11	136
2008	CS-05	41	28	13	3	6	0	9	76	10	32

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	5	95	957
2017	CS-01	4	96	160
2017	CS-02	6	94	417
2017	CS-03	6	94	250
2017	CS-05	0	100	26
2014	CS	4	96	1095
2014	CS-01	4	96	199
2014	CS-02	6	94	483
2014	CS-03	4	96	278
2014	CS-05	0	100	32

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	CS	35	51
2017	CS-02	42	26
2014	CS	40	48
2014	CS-02	44	27

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CS	75	51
2017	CS-02	69	26
2017	CS-03	80	15
2014	CS	81	48
2014	CS-02	85	27
2014	CS-03	67	12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CS	10	51

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CS	51
2017	CS-02	26
2017	CS-03	15
2014	CS	48
2014	CS-02	27
2014	CS-03	12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	CS	51
2017	CS-02	26
2017	CS-03	15
2014	CS	48
2014	CS-02	27
2014	CS-03	12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	16	51
2017	CS-02	23	26
2014	CS	13	48

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	CS	18	50
2014	CS	17	48

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	CS	32	50
2017	CS-02	28	25
2017	CS-03	47	15
2014	CS	25	48
2014	CS-02	22	27

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	CS	18	50
2014	CS	13	48

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	CS-02	0	25

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	CS	26	50
2017	CS-02	20	25
2014	CS	23	48
2014	CS-02	19	27

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	CS	16	50
2017	CS-02	20	25
2014	CS	21	48
2014	CS-02	22	27

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	CS-02	25
2014	CS	48
2014	CS-02	27
2014	CS-03	12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	CS	50
2017	CS-02	25
2017	CS-03	15

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	CS	10	50
2014	CS	13	48

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	CS-03	0	15

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	CS	24	50
2017	CS-02	36	25
2014	CS	15	48
2014	CS-02	22	27
2014	CS-03	0	12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	CS	50
2017	CS-02	25
2017	CS-03	15
2014	CS	48
2014	CS-02	27
2014	CS-03	12

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	26	50
2017	CS-02	20	25
2014	CS	38	48
2014	CS-02	37	27
2014	CS-03	42	12

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CS	37	52
2017	CS-02	38	26
2017	CS-03	47	15
2014	CS	33	48
2014	CS-02	30	27

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	CS	15	52
2014	CS-02	0	27

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CS	10	52
2014	CS	13	48
2014	CS-03	0	12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CS-02	0	26
2014	CS-03	0	12

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CS	12	52
2014	CS-03	0	12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	CS	12	52
2014	CS-03	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CS	44	52
2017	CS-02	54	26
2014	CS	60	48
2014	CS-02	67	27
2014	CS-03	67	12

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CS	14	50
2017	CS-02	19	26
2017	CS-03	0	14
2014	CS	11	46

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CS-03	0	14
2014	CS-03	0	12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	CS	50
2017	CS-02	26
2017	CS-03	14
2014	CS	46
2014	CS-02	26
2014	CS-03	12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CS-03	0	14
2014	CS-03	0	12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CS	12	50
2017	CS-03	0	14

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CS	16	50
2017	CS-02	19	26
2014	CS	20	46

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CS-03	0	14
2014	CS	11	46

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CS	28	50
2017	CS-02	31	26
2017	CS-03	36	14
2014	CS	26	46
2014	CS-02	23	26

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CS	12	50

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CS	38	50
2017	CS-02	42	26
2017	CS-03	43	14
2014	CS	52	46
2014	CS-02	46	26
2014	CS-03	58	12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CS-03	0	14
2014	CS-03	0	12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CS	64	50
2017	CS-02	65	26
2017	CS-03	79	14
2014	CS	67	46
2014	CS-02	65	26
2014	CS-03	67	12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	CS	50
2017	CS-02	26
2017	CS-03	14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CS	22	50
2017	CS-02	23	26
2014	CS	11	46
2014	CS-03	0	12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	96	4	50
2017	CS-02	96	4	25
2017	CS-03	100	0	15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	16	16	2	2	36	9	62	8	959
2017	CS-01	19	17	14	4	1	34	10	65	10	160
2017	CS-02	15	14	17	2	3	41	8	57	9	419
2017	CS-03	18	18	13	3	2	34	12	66	10	250
2017	CS-04	19	22	20	0	2	29	8	64	3	93
2017	CS-05	50	15	11	0	0	20	4	85	0	26
2014	CS	14	15	19	2	2	39	10	56	8	1096
2014	CS-01	16	17	17	1	2	41	8	63	4	200
2014	CS-02	11	15	20	3	2	38	11	50	11	483
2014	CS-03	14	14	18	3	1	40	10	56	8	278
2014	CS-04	16	10	17	2	0	44	11	57	5	93
2014	CS-05	31	31	6	0	0	25	6	91	0	32

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	29	14	2	2	16	3	77	6	959
2017	CS-01	35	28	14	4	1	16	2	78	5	160
2017	CS-02	30	28	15	2	3	19	3	75	6	419
2017	CS-03	33	30	13	2	3	16	4	78	6	250
2017	CS-04	38	37	15	1	1	8	1	81	2	93
2017	CS-05	61	19	11	0	0	8	0	88	0	26
2014	CS	25	26	19	3	2	23	2	68	6	1095
2014	CS-01	27	30	17	1	2	23	2	75	3	200
2014	CS-02	22	26	21	2	2	23	2	65	7	482
2014	CS-03	27	24	18	3	1	25	1	69	6	278
2014	CS-04	26	26	20	6	0	20	2	66	7	93
2014	CS-05	34	44	6	3	0	13	0	89	4	32
2011	CS	28	37	17	3	2	12	0	74	6	1653
2011	CS-01	31	34	14	2	1	18	0	79	4	265
2011	CS-02	25	36	19	3	2	13	1	71	6	645
2011	CS-03	27	40	16	5	2	10	0	74	8	524
2011	CS-04	32	43	16	2	2	6	0	79	4	167
2011	CS-05	36	36	16	2	0	9	0	80	3	44

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	27	23	19	14	15	1	2	51	30	956
2017	CS-01	27	22	16	13	21	1	1	49	34	160
2017	CS-02	27	23	19	13	14	1	3	52	28	417
2017	CS-03	27	26	19	13	13	0	2	54	26	249
2017	CS-04	17	24	19	23	17	0	0	41	40	93
2017	CS-05	38	4	27	16	15	0	0	42	31	26

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	23	30	28	11	6	0	1	54	18	957
2017	CS-01	30	31	28	6	2	1	1	63	9	160
2017	CS-02	26	31	28	9	5	0	1	57	14	419
2017	CS-03	18	33	31	11	6	0	0	51	18	248
2017	CS-04	12	25	24	27	13	0	0	37	40	93
2017	CS-05	4	11	27	38	20	0	0	15	58	26

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	26	30	22	13	7	1	2	57	21	951
2017	CS-01	39	23	19	12	2	2	3	66	15	159
2017	CS-02	31	32	20	8	6	0	2	65	15	414
2017	CS-03	16	33	30	13	6	0	1	50	19	249
2017	CS-04	8	23	22	29	17	0	1	31	47	92
2017	CS-05	4	15	15	42	23	0	0	19	66	26

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	23	29	23	14	9	1	2	54	23	957
2017	CS-01	32	26	17	13	7	2	3	61	21	160
2017	CS-02	29	30	19	12	8	0	2	61	20	417
2017	CS-03	14	32	30	16	8	0	1	46	24	250
2017	CS-04	10	27	28	23	12	1	0	37	35	93
2017	CS-05	4	19	39	23	15	0	0	23	38	26

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	51	22	12	3	2	1	10	81	6	955
2017	CS-01	61	17	4	1	0	1	16	94	2	159
2017	CS-02	56	20	9	2	2	1	10	85	5	417
2017	CS-03	45	28	13	2	2	0	10	80	5	249
2017	CS-04	35	24	28	6	1	1	4	63	8	93
2017	CS-05	7	23	35	27	8	0	0	31	35	26

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	38	31	18	8	4	0	1	70	12	951
2017	CS-01	51	28	11	6	1	1	1	81	7	158
2017	CS-02	36	32	17	7	7	0	1	69	14	416
2017	CS-03	40	29	21	7	2	0	0	69	10	248
2017	CS-04	25	38	22	11	4	0	0	63	15	92
2017	CS-05	23	19	23	27	8	0	0	42	35	26

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	35	21	8	4	1	1	66	12	953
2017	CS-01	44	38	11	4	1	1	2	84	5	159
2017	CS-02	30	35	20	10	4	0	1	65	14	417
2017	CS-03	23	38	25	9	4	1	1	62	13	248
2017	CS-04	18	32	29	11	8	1	1	51	19	92
2017	CS-05	50	12	31	4	4	0	0	61	8	26

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	34	24	16	5	1	1	55	21	953
2017	CS-01	36	33	15	11	1	2	2	71	13	159
2017	CS-02	21	36	22	14	6	0	1	58	20	416
2017	CS-03	13	35	28	19	4	0	1	48	24	249
2017	CS-04	8	28	32	21	12	0	0	36	33	92
2017	CS-05	11	35	27	23	4	0	0	46	27	26

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	26	33	23	13	4	0	1	60	17	952
2017	CS-01	39	34	14	7	1	1	4	76	9	159
2017	CS-02	26	32	22	14	6	0	1	59	19	417
2017	CS-03	19	30	31	15	3	1	1	51	18	247
2017	CS-04	13	41	23	15	8	0	0	54	23	92
2017	CS-05	31	35	23	4	8	0	0	65	12	26

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	28	33	21	11	6	0	1	62	17	950
2017	CS-01	34	33	17	10	4	1	1	69	14	159
2017	CS-02	30	33	20	10	6	0	1	63	16	415
2017	CS-03	24	37	24	10	4	0	1	62	14	247
2017	CS-04	17	26	24	20	13	0	0	43	33	92
2017	CS-05	8	38	35	12	8	0	0	46	19	26

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	58	21	10	5	4	1	80	9	954
2017	CS-01	61	17	13	4	3	1	79	8	159
2017	CS-02	54	23	10	6	5	1	78	11	416
2017	CS-03	60	21	10	5	2	1	82	8	249
2017	CS-04	60	24	6	5	4	0	84	10	93
2017	CS-05	73	15	8	0	0	4	92	0	26

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	78	9	4	3	2	1	4	91	5	956
2017	CS-01	80	10	1	1	2	2	4	96	3	159
2017	CS-02	74	10	5	4	3	0	4	88	7	418
2017	CS-03	82	6	3	2	2	1	4	92	4	249
2017	CS-04	77	9	9	3	0	1	1	88	3	93
2017	CS-05	96	0	0	0	4	0	0	96	4	26

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	65	20	8	3	2	1	2	87	5	955
2017	CS-01	74	17	2	1	1	3	3	96	2	159
2017	CS-02	60	23	8	4	3	0	2	85	6	417
2017	CS-03	66	17	10	2	2	0	3	86	4	249
2017	CS-04	58	23	12	3	3	0	1	82	7	93
2017	CS-05	69	15	8	8	0	0	0	84	8	26

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	69	14	7	5	2	1	3	86	7	955
2017	CS-01	79	10	3	1	3	1	3	93	3	159
2017	CS-02	65	15	9	5	3	1	3	83	8	418
2017	CS-03	72	14	4	6	1	0	3	88	7	249
2017	CS-04	62	16	9	9	4	0	0	78	13	92
2017	CS-05	69	19	8	4	0	0	0	88	4	26

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	58	13	4	2	1	1	21	91	4	954
2017	CS-01	66	3	1	0	1	1	29	97	1	159
2017	CS-02	60	6	2	1	0	1	30	94	2	417
2017	CS-03	59	19	5	3	3	0	11	88	7	248
2017	CS-04	40	39	12	4	3	0	2	80	8	93
2017	CS-05	46	31	20	4	0	0	0	77	4	26

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	72	14	4	1	1	1	7	94	2	944
2017	CS-01	76	12	1	1	1	2	8	97	1	155
2017	CS-02	71	14	3	1	0	1	10	95	1	412
2017	CS-03	73	14	3	2	2	1	5	92	4	249
2017	CS-04	70	13	10	2	2	0	3	85	4	92
2017	CS-05	68	16	8	4	0	0	4	87	4	25

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	63	20	7	4	2	0	4	86	7	955
2017	CS-01	48	23	11	7	6	1	4	74	14	159
2017	CS-02	63	20	7	3	1	0	5	88	5	418
2017	CS-03	64	21	6	4	2	0	2	88	6	248
2017	CS-04	74	17	4	2	1	0	1	92	3	93
2017	CS-05	88	0	0	4	4	0	4	92	8	26

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	51	27	13	5	2	0	2	79	7	955
2017	CS-01	51	28	14	3	2	1	2	81	4	159
2017	CS-02	46	28	14	6	3	0	3	77	9	418
2017	CS-03	57	24	12	5	2	0	1	82	6	248
2017	CS-04	49	30	15	3	1	0	1	80	4	93
2017	CS-05	65	15	12	4	0	0	4	84	4	26

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	14	35	36	11	4	0	0	49	15	959
2017	CS-01	17	44	28	7	2	1	1	62	10	160
2017	CS-02	16	36	33	10	4	0	0	52	14	419
2017	CS-03	8	36	42	10	4	0	0	44	14	250
2017	CS-04	12	16	44	21	6	0	0	28	28	93
2017	CS-05	8	7	46	27	12	0	0	15	39	26

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	6	15	39	27	13	1	40	21	954
2017	CS-01	3	14	33	29	21	1	50	17	159
2017	CS-02	7	13	37	29	13	0	43	20	417
2017	CS-03	5	14	43	26	10	1	37	20	249
2017	CS-04	10	28	44	15	3	0	18	38	93
2017	CS-05	15	15	46	19	4	0	23	31	26

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	40	43	10	3	1	3	0	85	4	955
2017	CS-01	38	43	12	2	1	3	1	85	3	159
2017	CS-02	37	39	14	4	2	3	0	79	6	417
2017	CS-03	40	50	6	2	0	3	0	92	2	250
2017	CS-04	47	42	5	2	2	1	0	90	4	93
2017	CS-05	80	20	0	0	0	0	0	100	0	25

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	24	44	18	7	5	2	69	13	959
2017	CS-01	25	49	18	6	2	1	74	8	160
2017	CS-02	22	41	19	8	7	3	65	16	419
2017	CS-03	24	44	16	7	5	4	71	12	250
2017	CS-04	23	42	23	9	4	0	65	13	93
2017	CS-05	35	46	15	0	4	0	81	4	26

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	18	82	957
2017	CS-01	14	86	160
2017	CS-02	19	81	417
2017	CS-03	18	82	250
2017	CS-04	16	84	93
2017	CS-05	23	77	26
2014	CS	18	82	1094
2014	CS-01	14	86	200
2014	CS-02	21	79	481
2014	CS-03	19	81	278
2014	CS-04	14	86	93

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	78	22	169
2017	CS-01	74	26	23
2017	CS-02	76	24	80
2017	CS-03	80	20	44
2017	CS-04	87	13	15
2014	CS	81	19	198
2014	CS-01	75	25	28
2014	CS-02	80	20	102
2014	CS-03	87	13	52
2014	CS-04	76	24	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	59	27	2	8	4	0	86	12	132
2017	CS-01	65	35	0	0	0	0	100	0	17
2017	CS-02	52	28	3	8	8	0	80	16	61
2017	CS-03	63	23	3	11	0	0	86	11	35
2017	CS-04	69	23	0	8	0	0	92	8	13
2014	CS	54	30	4	7	2	1	86	10	161
2014	CS-01	67	24	0	10	0	0	90	10	21
2014	CS-02	55	30	4	5	5	1	86	10	82
2014	CS-03	47	33	7	11	0	2	82	11	45
2014	CS-04	60	30	0	10	0	0	90	10	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	41	23	17	6	8	5	1	43	57	958
2017	CS-01	40	19	16	8	12	4	1	41	59	160
2017	CS-02	42	25	16	5	7	5	1	44	56	419
2017	CS-03	39	22	20	5	8	6	0	42	58	250
2017	CS-04	38	22	18	13	4	2	2	40	60	92
2017	CS-05	46	19	16	8	7	4	0	48	52	26

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	14	508
2017	CS-01	19	88
2017	CS-02	11	215
2017	CS-03	13	135
2017	CS-04	15	53
2017	CS-05	0	13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	30	508
2017	CS-01	34	88
2017	CS-02	30	215
2017	CS-03	25	135
2017	CS-04	28	53
2017	CS-05	62	13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	11	508
2017	CS-01	18	88
2017	CS-02	10	215
2017	CS-03	8	135
2017	CS-04	8	53
2017	CS-05	0	13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CS	44	508
2017	CS-01	25	88
2017	CS-02	41	215
2017	CS-03	51	135
2017	CS-04	64	53
2017	CS-05	62	13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CS	5	508
2017	CS-01	7	88
2017	CS-02	7	215
2017	CS-03	4	135
2017	CS-04	4	53
2017	CS-05	0	13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CS	41	508
2017	CS-01	35	88
2017	CS-02	46	215
2017	CS-03	45	135
2017	CS-04	25	53
2017	CS-05	38	13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CS	6	51	19	9	4	12	501
2017	CS-01	7	56	20	6	7	5	87
2017	CS-02	7	52	20	8	2	12	210
2017	CS-03	7	51	17	8	5	12	136
2017	CS-04	0	42	19	17	4	17	52
2017	CS-05	0	53	16	15	0	15	13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	11	21	16	16	23	3	10	36	45	514
2017	CS-01	12	23	17	14	19	3	11	42	39	90
2017	CS-02	8	20	19	17	23	4	9	32	46	217
2017	CS-03	12	18	15	18	22	1	13	35	47	137
2017	CS-04	11	28	11	9	30	2	8	44	44	53
2017	CS-05	23	8	8	24	30	0	8	33	59	13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	4	11	12	14	47	1	10	18	69	514
2017	CS-01	7	16	11	12	44	0	10	25	63	90
2017	CS-02	4	11	11	15	46	2	12	16	71	217
2017	CS-03	5	11	16	13	45	1	9	18	64	137
2017	CS-04	0	8	13	19	55	0	6	8	78	53
2017	CS-05	15	0	0	8	77	0	0	15	85	13

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me