2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	49	40	4	6	2	89	8	1615
2017	CR-03	51	39	4	4	2	90	6	475
2017	CR-04	48	41	4	7	1	89	8	885
2017	CR-05	46	42	2	7	3	88	10	241
2014	CR	37	47	5	8	3	84	11	1670
2014	CR-03	38	47	5	8	2	85	11	481
2014	CR-04	39	46	4	8	2	86	10	891
2014	CR-05	31	48	7	10	4	79	14	289
2011	CR	42	43	6	8	3	84	10	1823
2011	CR-03	46	40	4	7	3	86	10	433
2011	CR-04	40	44	6	8	2	84	10	1260
2011	CR-05	40	39	10	8	3	79	11	108
2008	CR	40	44	4	8	2	85	11	1648
2008	CR-03	41	40	5	10	3	82	13	375
2008	CR-04	40	45	4	8	2	86	10	1127
2008	CR-05	34	52	4	9	1	86	10	120

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	77	18	3	1	1	1	0	96	2	1608
2017	CR-03	78	17	2	0	1	1	0	97	2	472
2017	CR-04	77	17	3	1	1	0	0	95	2	881
2017	CR-05	75	22	3	0	0	0	0	97	1	241
2014	CR	69	23	4	2	1	0	1	93	3	1669
2014	CR-03	71	21	4	2	1	0	1	93	4	481
2014	CR-04	70	23	3	2	1	1	1	94	3	891
2014	CR-05	64	26	5	3	2	0	0	90	4	288
2011	CR	76	18	4	1	1	0	1	94	2	1821
2011	CR-03	76	17	4	1	1	0	0	94	2	433
2011	CR-04	76	18	3	1	1	0	1	95	2	1258
2011	CR-05	70	19	6	3	0	1	0	91	3	108
2008	CR	77	17	2	2	1	1	1	95	3	1648
2008	CR-03	78	15	2	3	1	1	1	94	4	374
2008	CR-04	77	17	2	2	1	1	1	96	2	1128
2008	CR-05	72	23	5	1	0	0	0	94	1	120

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	74	16	4	2	2	0	2	92	4	1611
2017	CR-03	78	13	2	1	2	1	3	95	3	474
2017	CR-04	75	17	4	2	2	0	1	93	4	882
2017	CR-05	64	21	7	6	1	0	0	86	7	241
2014	CR	69	19	5	3	1	0	2	89	5	1667
2014	CR-03	69	19	5	3	2	0	2	90	5	481
2014	CR-04	71	17	5	3	1	0	2	91	3	890
2014	CR-05	61	22	7	6	3	0	1	84	9	288
2011	CR	73	16	4	3	2	0	1	91	5	1820
2011	CR-03	76	15	4	1	2	0	1	92	3	431
2011	CR-04	74	16	4	3	2	0	1	92	5	1259
2011	CR-05	53	24	9	8	4	0	2	78	12	108
2008	CR	75	15	4	3	1	0	1	92	4	1648
2008	CR-03	78	12	3	4	1	0	2	92	5	374
2008	CR-04	75	16	4	3	1	0	1	92	4	1128
2008	CR-05	66	18	6	8	2	0	1	85	9	120

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	45	33	7	9	5	78	14	1612
2017	CR-03	46	34	8	9	3	80	12	474
2017	CR-04	47	33	6	9	5	80	14	883
2017	CR-05	38	31	12	11	9	68	20	241
2014	CR	35	38	9	11	7	73	18	1667
2014	CR-03	36	40	10	8	7	76	15	479
2014	CR-04	39	38	8	10	5	76	15	891
2014	CR-05	25	35	10	16	13	60	30	288
2011	CR	43	37	8	8	4	80	12	1810
2011	CR-03	47	34	6	8	6	81	13	430
2011	CR-04	41	38	8	8	4	80	12	1252
2011	CR-05	44	36	12	5	3	81	7	108

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	34	40	9	13	5	0	0	73	17	1608
2017	CR-03	38	38	10	11	3	0	0	76	14	471
2017	CR-04	33	39	9	13	6	0	0	72	19	882
2017	CR-05	28	45	9	13	5	0	0	73	18	241
2014	CR	26	41	12	14	7	0	0	67	21	1668
2014	CR-03	31	41	11	12	5	0	0	72	17	481
2014	CR-04	25	41	11	14	8	0	0	66	22	891
2014	CR-05	22	40	14	19	5	0	0	62	24	287
2011	CR	25	39	11	14	9	0	1	65	23	1820
2011	CR-03	29	40	10	11	9	0	1	70	20	434
2011	CR-04	24	39	12	15	9	0	1	64	24	1256
2011	CR-05	27	31	11	19	8	0	3	60	29	108
2008	CR	20	39	13	16	10	0	1	60	27	1649
2008	CR-03	23	36	15	15	9	1	1	59	25	375
2008	CR-04	20	40	12	18	10	0	1	60	28	1128
2008	CR-05	19	43	19	9	10	0	0	62	19	120

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	32	33	20	8	6	0	0	66	15	1613
2017	CR-03	34	32	18	8	8	0	0	66	16	474
2017	CR-04	31	35	20	9	5	0	0	66	13	884
2017	CR-05	30	31	21	10	7	0	1	61	17	241
2014	CR	23	38	19	10	9	0	1	62	19	1669
2014	CR-03	23	37	20	9	10	0	1	61	19	481
2014	CR-04	24	38	18	11	9	0	0	62	20	890
2014	CR-05	22	40	19	9	9	0	0	63	18	289
2011	CR	32	31	15	10	10	0	0	64	20	1818
2011	CR-03	35	27	14	10	12	1	0	63	23	430
2011	CR-04	31	33	16	10	9	0	0	65	20	1259
2011	CR-05	34	30	17	7	11	1	0	64	19	107
2008	CR	26	36	18	11	8	0	0	62	19	1648
2008	CR-03	28	31	18	11	12	0	0	59	23	374
2008	CR-04	25	38	19	11	8	0	1	63	18	1128
2008	CR-05	34	38	16	8	3	0	1	72	12	120

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	37	33	13	10	7	0	0	71	17	1613
2017	CR-03	36	33	14	8	8	0	0	70	16	474
2017	CR-04	37	34	12	10	6	0	0	72	16	885
2017	CR-05	36	31	11	15	7	0	0	67	22	240
2014	CR	30	37	13	11	9	0	0	67	20	1669
2014	CR-03	28	36	14	11	10	0	1	64	22	480
2014	CR-04	29	38	13	11	9	0	0	67	19	891
2014	CR-05	32	37	12	11	7	0	0	69	18	289
2011	CR	33	35	11	10	10	0	0	69	21	1822
2011	CR-03	31	35	10	10	13	1	0	66	23	434
2011	CR-04	33	36	11	10	10	0	0	69	20	1258
2011	CR-05	36	32	9	12	10	0	0	69	22	108
2008	CR	32	36	12	10	8	0	0	69	19	1650
2008	CR-03	33	29	14	11	12	1	0	62	23	375
2008	CR-04	33	37	12	10	7	0	0	70	18	1129
2008	CR-05	33	46	10	7	3	1	0	80	10	120

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	45	36	10	7	3	81	9	1603
2017	CR-03	46	36	10	5	3	82	8	469
2017	CR-04	46	36	9	6	3	82	9	880
2017	CR-05	41	33	14	10	2	74	12	240
2014	CR	33	41	13	9	5	74	14	1663
2014	CR-03	33	40	15	9	4	72	13	477
2014	CR-04	35	41	12	7	5	76	12	890
2014	CR-05	25	43	12	15	5	68	20	287

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	42	33	13	6	5	1	1	76	11	1613
2017	CR-03	43	31	12	6	5	1	1	76	12	473
2017	CR-04	43	34	12	5	5	0	1	78	10	885
2017	CR-05	37	33	14	10	5	0	0	71	16	241
2014	CR	30	36	16	10	6	1	1	68	17	1667
2014	CR-03	33	35	16	8	6	0	2	69	14	481
2014	CR-04	29	38	15	10	6	1	1	69	16	889
2014	CR-05	26	34	17	14	8	0	1	61	22	288
2011	CR	37	35	13	8	5	1	1	73	14	1823
2011	CR-03	37	34	14	8	4	0	3	73	12	435
2011	CR-04	36	36	13	8	6	1	1	73	14	1259
2011	CR-05	38	35	10	8	6	0	3	75	14	108

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	20	11	5	7	4	13	73	14	1610
2017	CR-03	44	23	9	5	6	4	8	77	12	472
2017	CR-04	38	17	13	5	7	4	17	69	15	884
2017	CR-05	47	20	7	7	9	2	8	74	18	240
2014	CR	38	23	11	7	10	2	9	68	19	1669
2014	CR-03	41	22	12	7	8	2	7	70	17	481
2014	CR-04	37	22	11	6	10	3	11	68	19	890
2014	CR-05	36	27	8	9	13	2	5	67	24	289
2011	CR	32	22	10	9	10	2	14	65	23	1823
2011	CR-03	34	24	10	9	9	3	12	67	20	434
2011	CR-04	33	21	10	9	10	2	14	64	23	1259
2011	CR-05	20	30	8	10	10	3	19	64	26	108
2008	CR	36	23	10	7	11	2	11	67	22	1647
2008	CR-03	37	23	7	5	11	2	14	72	20	374
2008	CR-04	36	24	10	8	11	2	10	68	21	1127
2008	CR-05	29	17	17	13	13	1	11	52	29	120

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	41	15	7	4	0	74	11	1611
2017	CR-03	36	39	13	8	4	0	75	12	475
2017	CR-04	32	43	15	6	3	0	76	9	882
2017	CR-05	27	38	17	12	6	0	65	18	240
2014	CR	24	44	16	9	7	0	68	16	1670
2014	CR-03	24	48	15	6	7	0	72	13	481
2014	CR-04	26	43	15	9	7	0	69	16	891
2014	CR-05	17	42	19	13	8	0	59	21	289
2011	CR	32	37	14	9	8	0	69	17	1822
2011	CR-03	36	35	14	7	7	0	72	14	434
2011	CR-04	31	39	14	9	8	0	70	17	1258
2011	CR-05	26	30	18	15	11	1	56	26	108
2008	CR	32	39	13	9	6	0	72	15	1634
2008	CR-03	35	34	14	8	8	0	70	16	372
2008	CR-04	31	41	13	9	6	0	72	15	1117
2008	CR-05	31	38	17	11	3	0	69	14	119

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	25	34	18	13	9	0	60	22	1609
2017	CR-03	27	34	17	12	10	0	61	22	473
2017	CR-04	25	35	19	11	9	1	60	20	881
2017	CR-05	23	32	17	19	9	0	55	28	241
2014	CR	17	35	20	16	12	0	52	28	1670
2014	CR-03	17	35	23	14	11	0	52	25	481
2014	CR-04	18	36	19	15	11	1	54	26	891
2014	CR-05	13	30	17	22	17	0	43	39	289
2011	CR	20	34	18	15	13	0	54	28	1820
2011	CR-03	22	36	17	14	11	0	58	25	432
2011	CR-04	19	33	19	15	13	0	53	28	1259
2011	CR-05	18	36	12	14	20	1	54	34	107

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	41	41	9	6	3	82	8	1611
2017	CR-03	46	39	7	4	3	86	7	473
2017	CR-04	40	42	9	6	3	82	9	884
2017	CR-05	36	40	13	7	3	76	11	240

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	49	37	8	3	2	1	87	5	1609
2017	CR-03	54	35	7	1	2	1	89	3	472
2017	CR-04	48	39	8	3	2	1	87	5	882
2017	CR-05	43	37	12	4	4	0	80	8	241
2014	CR	38	42	12	4	3	0	80	8	1669
2014	CR-03	44	41	9	3	2	1	86	5	481
2014	CR-04	37	43	13	4	3	0	80	7	890
2014	CR-05	32	40	14	7	8	0	72	15	289
2011	CR	38	41	10	4	4	1	81	9	1820
2011	CR-03	45	39	8	4	2	1	86	6	433
2011	CR-04	37	42	12	4	4	1	80	8	1257
2011	CR-05	32	43	6	9	9	1	76	19	108
2008	CR	44	39	9	4	3	1	84	8	1645
2008	CR-03	48	36	8	3	3	1	85	6	373
2008	CR-04	43	39	9	5	3	1	83	8	1126
2008	CR-05	38	43	10	7	3	1	81	9	120

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	29	36	16	10	8	1	66	18	1613
2017	CR-03	31	36	18	7	8	1	68	14	475
2017	CR-04	29	37	15	11	7	1	67	18	883
2017	CR-05	25	33	17	13	11	0	59	25	241

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	55	30	10	2	2	0	86	4	1614
2017	CR-03	59	27	9	3	2	1	87	4	475
2017	CR-04	56	31	10	2	2	0	87	3	885
2017	CR-05	44	37	11	4	4	0	81	8	240
2014	CR	59	28	9	2	1	0	87	3	1667
2014	CR-03	62	27	7	1	2	0	89	4	481
2014	CR-04	58	29	9	2	1	0	88	4	889
2014	CR-05	55	28	14	2	1	0	83	3	288
2011	CR	58	28	9	3	2	0	86	5	1821
2011	CR-03	62	27	8	2	1	0	89	3	433
2011	CR-04	58	28	9	3	2	0	85	5	1258
2011	CR-05	55	29	10	4	3	0	83	6	108

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	23	35	18	14	8	1	1	60	22	1610
2017	CR-03	26	37	17	11	8	1	1	64	19	472
2017	CR-04	23	35	18	15	7	1	1	59	22	883
2017	CR-05	22	31	18	18	10	0	1	53	29	241
2014	CR	15	36	20	17	12	0	1	51	29	1667
2014	CR-03	15	38	19	16	10	0	1	54	27	479
2014	CR-04	16	36	21	15	11	1	1	52	27	890
2014	CR-05	10	30	20	21	17	1	0	41	39	289
2011	CR	21	35	17	13	12	1	1	57	25	1824
2011	CR-03	24	37	17	11	9	1	1	62	20	435
2011	CR-04	20	35	17	13	13	1	1	56	27	1260
2011	CR-05	19	38	19	11	11	0	2	58	23	108

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	33	19	11	8	1	1	61	19	1611
2017	CR-03	30	35	19	7	7	1	1	66	15	473
2017	CR-04	28	32	19	13	7	1	1	61	20	885
2017	CR-05	23	29	21	14	11	1	2	53	26	240
2014	CR	21	33	22	14	10	0	1	54	24	1667
2014	CR-03	22	37	19	12	9	0	1	60	21	478
2014	CR-04	22	32	24	14	8	0	1	55	22	891
2014	CR-05	14	27	23	20	16	0	0	41	36	289

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	37	15	8	4	0	0	73	12	1609
2017	CR-03	35	37	15	6	6	0	1	73	12	472
2017	CR-04	35	37	15	9	3	0	0	73	12	884
2017	CR-05	33	37	16	8	4	1	1	72	11	239
2014	CR	24	39	19	11	6	0	0	64	17	1668
2014	CR-03	27	41	18	8	5	0	0	68	14	479
2014	CR-04	24	38	20	11	6	1	0	63	17	891
2014	CR-05	19	39	19	13	8	0	0	59	22	289
2011	CR	34	39	13	8	5	1	1	74	13	1814
2011	CR-03	38	37	12	7	5	0	1	76	12	434
2011	CR-04	33	40	14	8	4	1	1	74	12	1251
2011	CR-05	29	41	11	13	6	1	0	70	19	108

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	35	12	5	3	0	79	8	1609
2017	CR-03	51	31	10	4	3	0	82	7	472
2017	CR-04	43	36	12	5	3	0	80	8	884
2017	CR-05	34	38	19	5	5	0	71	10	239
2014	CR	35	40	13	7	5	0	75	12	1664
2014	CR-03	36	42	11	5	5	0	79	10	478
2014	CR-04	35	38	15	7	4	1	74	11	888
2014	CR-05	32	38	13	10	7	0	71	16	289
2011	CR	37	38	11	7	6	0	75	13	1823
2011	CR-03	43	34	11	6	7	0	77	12	435
2011	CR-04	35	40	12	8	6	0	75	13	1258
2011	CR-05	31	40	12	7	9	0	71	17	108
2008	CR	37	40	11	8	4	0	78	12	1650
2008	CR-03	40	35	13	7	5	0	74	12	375
2008	CR-04	36	42	10	8	3	0	79	12	1129
2008	CR-05	37	40	12	8	4	0	77	12	120

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	54	28	11	3	2	1	2	84	5	1610
2017	CR-03	64	25	8	1	1	0	1	90	2	473
2017	CR-04	47	28	14	4	2	1	3	78	7	883
2017	CR-05	58	30	7	2	1	1	1	90	3	240
2014	CR	50	30	12	4	3	0	1	81	7	1669
2014	CR-03	62	28	7	2	1	0	0	90	3	480
2014	CR-04	42	31	14	6	4	1	2	75	10	891
2014	CR-05	52	31	11	1	3	0	3	85	4	289
2011	CR	45	30	14	6	5	0	1	75	11	1820
2011	CR-03	54	29	9	5	3	0	1	83	8	434
2011	CR-04	42	30	15	6	5	0	1	73	11	1257
2011	CR-05	42	32	13	6	7	0	1	75	12	107
2008	CR	39	31	16	8	4	0	1	71	12	1648
2008	CR-03	48	27	14	7	3	0	1	76	10	375
2008	CR-04	38	32	16	8	4	0	1	71	13	1128
2008	CR-05	27	35	21	12	6	0	0	62	18	120

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	8	17	30	21	15	2	7	39	28	1599
2017	CR-03	5	13	27	25	19	3	8	49	20	464
2017	CR-04	9	19	32	19	13	3	6	35	31	881
2017	CR-05	8	20	32	19	15	0	6	36	30	240
2014	CR	10	27	35	16	8	1	3	25	39	1666
2014	CR-03	7	23	35	20	11	2	2	32	31	481
2014	CR-04	11	31	33	16	5	1	3	22	44	888
2014	CR-05	11	27	37	12	9	0	3	23	39	288
2011	CR	15	24	31	16	9	2	4	26	41	1813
2011	CR-03	13	24	34	16	9	0	3	26	38	432
2011	CR-04	14	24	31	16	9	2	4	26	41	1252
2011	CR-05	23	31	21	15	6	1	3	21	57	108
2008	CR	14	27	32	16	7	1	2	24	43	1646
2008	CR-03	14	25	30	18	8	1	3	27	41	375
2008	CR-04	13	28	33	16	7	1	2	24	43	1125
2008	CR-05	25	30	31	11	3	0	0	14	55	120

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	7	13	22	23	21	6	9	51	24	1586
2017	CR-03	7	14	18	23	23	6	10	54	24	460
2017	CR-04	7	13	23	22	21	5	9	50	23	873
2017	CR-05	10	13	23	24	16	5	9	47	27	239
2014	CR	13	23	29	17	10	4	4	29	40	1661
2014	CR-03	9	21	29	18	14	5	5	35	33	477
2014	CR-04	13	24	29	17	9	3	4	28	41	886
2014	CR-05	20	25	28	12	9	3	2	22	48	289
2011	CR	19	19	27	16	11	4	4	29	41	1808
2011	CR-03	18	21	27	14	13	3	4	29	43	429
2011	CR-04	18	18	28	17	11	4	5	30	39	1251
2011	CR-05	31	21	21	12	9	2	4	23	54	107
2008	CR	14	23	27	18	12	3	3	32	39	1643
2008	CR-03	12	26	25	20	11	2	4	33	41	375
2008	CR-04	14	21	29	18	13	3	3	32	37	1125
2008	CR-05	23	30	24	15	5	2	1	21	54	119

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	8	11	21	20	20	6	14	50	23	1587
2017	CR-03	6	8	14	22	25	9	17	63	19	459
2017	CR-04	8	12	24	20	18	5	12	46	25	875
2017	CR-05	9	13	23	20	20	3	13	46	26	239
2014	CR	10	19	27	19	12	5	9	35	33	1664
2014	CR-03	7	15	25	19	16	7	11	43	27	480
2014	CR-04	11	21	28	19	9	4	8	33	35	888
2014	CR-05	12	21	29	17	10	5	7	30	38	288
2011	CR	13	20	25	19	12	4	7	35	37	1805
2011	CR-03	9	19	24	21	13	6	8	39	33	427
2011	CR-04	14	20	25	19	11	4	7	34	38	1250
2011	CR-05	17	28	24	19	8	1	3	29	46	108
2008	CR	13	21	29	18	10	4	6	31	37	1639
2008	CR-03	10	18	24	21	14	4	7	40	33	372
2008	CR-04	13	20	30	18	9	4	6	30	37	1122
2008	CR-05	17	32	31	14	4	1	1	19	50	119

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	4	8	18	29	25	3	12	64	15	1585
2017	CR-03	3	6	12	28	32	4	15	74	11	457
2017	CR-04	5	9	22	28	23	3	10	58	16	877
2017	CR-05	5	10	14	34	22	2	14	66	17	237
2014	CR	6	11	27	31	16	2	6	52	18	1658
2014	CR-03	4	7	21	34	22	4	7	63	13	477
2014	CR-04	6	13	31	31	13	1	6	47	20	885
2014	CR-05	6	11	27	30	16	2	8	51	18	287
2011	CR	7	14	29	26	16	2	6	46	23	1812
2011	CR-03	5	11	27	26	21	3	7	52	18	429
2011	CR-04	8	14	30	26	15	2	6	44	24	1254
2011	CR-05	12	11	35	27	14	1	0	41	23	108
2008	CR	7	14	30	27	16	1	5	45	22	1640
2008	CR-03	5	13	28	28	17	2	8	50	19	373
2008	CR-04	7	14	31	27	16	1	4	45	22	1121
2008	CR-05	13	23	33	22	9	1	1	31	36	120

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	7	11	23	21	24	3	11	53	20	1591
2017	CR-03	6	11	22	20	26	3	12	54	19	463
2017	CR-04	8	11	23	21	22	3	11	51	22	875
2017	CR-05	7	10	21	25	24	4	10	57	19	239
2014	CR	15	20	28	17	12	2	5	32	38	1665
2014	CR-03	11	14	29	21	16	2	7	41	27	478
2014	CR-04	17	23	29	15	11	1	5	27	43	889
2014	CR-05	16	24	25	20	10	1	4	32	42	289
2011	CR	17	20	25	18	12	2	5	33	40	1812
2011	CR-03	17	21	23	19	13	3	5	34	41	429
2011	CR-04	17	20	25	19	12	2	6	33	40	1254
2011	CR-05	23	19	30	16	6	2	5	24	45	108
2008	CR	17	20	26	19	13	1	4	34	39	1641
2008	CR-03	15	22	27	16	16	1	5	33	38	372
2008	CR-04	17	20	24	21	13	1	4	35	39	1123
2008	CR-05	21	23	28	15	11	2	1	26	44	120

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	11	16	21	18	18	7	10	43	32	1596
2017	CR-03	8	14	22	18	19	8	11	46	27	463
2017	CR-04	12	14	20	18	19	7	10	44	32	880
2017	CR-05	13	24	23	16	11	6	7	31	42	239
2014	CR	13	21	24	20	12	4	6	35	38	1664
2014	CR-03	11	18	26	20	14	6	6	38	32	479
2014	CR-04	13	21	23	21	11	4	7	36	38	888
2014	CR-05	17	26	22	15	11	4	5	28	47	289
2011	CR	12	17	21	22	14	5	8	42	33	1810
2011	CR-03	10	18	21	21	18	7	6	45	31	428
2011	CR-04	13	16	21	23	14	5	9	42	33	1253
2011	CR-05	18	19	22	18	11	2	10	33	42	108
2008	CR	13	20	23	22	13	3	6	38	36	1643
2008	CR-03	14	19	20	21	15	3	8	40	37	375
2008	CR-04	12	20	24	23	13	3	6	39	35	1122
2008	CR-05	17	30	25	13	10	4	2	24	50	120

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	8	15	26	19	17	6	10	43	27	1595
2017	CR-03	7	10	18	21	23	7	14	56	21	460
2017	CR-04	9	17	28	19	15	5	8	39	29	883
2017	CR-05	8	16	33	17	16	5	6	37	26	238
2014	CR	11	20	30	17	11	5	7	32	35	1662
2014	CR-03	7	12	27	23	17	6	9	46	22	478
2014	CR-04	13	23	31	13	8	4	6	24	41	886
2014	CR-05	11	22	28	19	11	4	6	33	36	289

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	70	13	5	2	2	1	6	90	4	1611
2017	CR-03	70	13	5	1	2	1	8	92	3	473
2017	CR-04	71	13	5	2	2	1	6	90	4	884
2017	CR-05	66	17	7	2	2	1	5	88	4	240
2014	CR	71	16	5	2	1	0	5	92	3	1668
2014	CR-03	70	18	5	2	1	0	5	92	3	479
2014	CR-04	74	14	5	1	1	1	5	93	2	891
2014	CR-05	66	22	5	2	2	0	3	91	4	289
2011	CR	73	13	4	3	2	0	5	91	5	1819
2011	CR-03	71	15	3	2	2	1	5	92	4	433
2011	CR-04	74	12	5	3	2	0	4	91	5	1257
2011	CR-05	66	20	3	4	1	0	6	92	5	108
2008	CR	71	10	6	2	2	1	8	89	5	1645
2008	CR-03	71	9	5	2	2	1	8	89	5	375
2008	CR-04	71	10	5	2	2	1	8	89	5	1125
2008	CR-05	70	12	9	2	2	0	6	87	4	119

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	24	28	17	11	8	7	4	59	21	1612
2017	CR-03	24	28	18	12	8	6	3	58	22	474
2017	CR-04	25	28	16	10	8	7	5	61	21	883
2017	CR-05	20	29	17	11	9	9	5	57	23	241
2014	CR	21	31	20	11	9	5	3	57	21	1666
2014	CR-03	21	36	17	11	10	4	2	60	22	480
2014	CR-04	23	30	20	11	7	5	4	58	20	888
2014	CR-05	18	27	22	11	11	6	4	50	25	289

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	42	30	11	9	6	2	1	73	15	1610
2017	CR-03	40	31	12	10	6	1	1	72	16	474
2017	CR-04	45	29	10	7	7	2	1	75	15	881
2017	CR-05	36	31	12	10	6	4	0	70	17	241
2014	CR	36	31	12	10	8	2	0	69	19	1667
2014	CR-03	33	33	11	10	10	2	1	68	21	480
2014	CR-04	40	30	13	9	7	1	0	70	16	889
2014	CR-05	30	32	13	14	10	1	1	63	24	289

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	27	33	15	14	7	3	1	62	22	1608
2017	CR-03	27	36	15	11	7	2	1	65	19	474
2017	CR-04	27	31	15	16	7	3	1	61	24	879
2017	CR-05	27	31	17	14	7	4	0	60	22	241
2014	CR	18	38	17	16	8	3	1	58	25	1669
2014	CR-03	19	41	15	14	8	2	1	62	23	481
2014	CR-04	19	36	18	15	9	3	1	56	25	890
2014	CR-05	13	41	17	20	7	2	0	55	28	289
2011	CR	19	31	17	15	12	4	2	53	29	1823
2011	CR-03	21	32	16	13	13	2	2	55	28	434
2011	CR-04	18	30	17	17	12	4	2	51	31	1259
2011	CR-05	28	32	15	10	9	3	3	64	21	108
2008	CR	20	33	16	15	11	4	2	55	28	1650
2008	CR-03	18	32	18	17	10	2	2	52	28	374
2008	CR-04	19	32	15	16	12	4	2	54	29	1130
2008	CR-05	27	42	11	9	9	2	1	70	19	120

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	22	18	13	12	13	1	49	30	1609
2017	CR-03	19	22	19	13	11	13	2	48	29	471
2017	CR-04	21	22	17	13	13	13	1	50	30	883
2017	CR-05	18	23	17	15	14	13	0	47	33	241
2014	CR	14	24	20	14	15	11	1	44	34	1668
2014	CR-03	14	25	17	14	17	12	2	45	35	481
2014	CR-04	14	23	21	16	14	10	2	42	34	890
2014	CR-05	13	29	22	11	15	11	0	47	29	288
2011	CR	13	23	18	16	17	10	2	42	38	1824
2011	CR-03	15	25	16	17	18	8	2	44	38	434
2011	CR-04	12	23	18	17	17	11	2	41	38	1260
2011	CR-05	19	15	21	14	15	12	4	41	34	108
2008	CR	16	23	17	16	15	10	2	44	36	1646
2008	CR-03	13	25	18	17	16	9	3	43	37	372
2008	CR-04	16	22	18	16	16	11	2	43	36	1128
2008	CR-05	23	33	10	18	11	4	1	59	31	120

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	12	20	18	16	12	21	2	41	36	1608
2017	CR-03	12	22	18	14	14	18	2	42	35	473
2017	CR-04	13	18	18	17	11	21	2	40	37	880
2017	CR-05	10	20	16	17	14	23	1	39	40	241
2014	CR	8	19	21	17	18	15	2	32	43	1669
2014	CR-03	10	20	17	20	19	13	1	35	45	481
2014	CR-04	8	17	23	16	18	16	2	31	42	890
2014	CR-05	5	21	21	18	20	14	1	31	44	289

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	40	10	7	4	1	80	11	1608
2017	CR-03	35	42	10	7	6	0	78	13	473
2017	CR-04	42	39	9	6	3	1	82	9	880
2017	CR-05	38	38	13	8	3	0	76	11	241
2014	CR	32	43	13	9	4	0	75	13	1668
2014	CR-03	27	44	13	10	5	0	71	16	481
2014	CR-04	36	40	13	8	3	0	76	11	890
2014	CR-05	26	49	11	10	4	1	76	14	288

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	33	14	7	5	1	1	74	12	1612
2017	CR-03	42	33	12	6	6	0	0	76	12	473
2017	CR-04	39	34	14	7	4	1	1	74	11	884
2017	CR-05	34	33	17	7	7	1	1	68	14	241
2014	CR	31	36	16	9	7	1	1	68	16	1670
2014	CR-03	32	35	15	9	8	1	0	68	17	481
2014	CR-04	32	35	17	9	6	1	0	68	15	891
2014	CR-05	28	36	16	11	6	1	1	66	18	289
2011	CR	32	36	14	9	8	1	0	69	17	1818
2011	CR-03	37	34	14	7	7	0	0	71	15	432
2011	CR-04	30	37	14	10	8	1	0	68	18	1257
2011	CR-05	36	29	14	8	11	1	0	66	20	107
2008	CR	28	32	16	13	10	1	1	61	23	1650
2008	CR-03	28	30	15	14	10	1	2	60	25	374
2008	CR-04	28	32	16	13	10	1	1	61	23	1130
2008	CR-05	26	34	18	15	7	1	0	61	22	120

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	30	12	5	3	2	1	78	9	1614
2017	CR-03	50	29	11	4	4	2	1	81	8	474
2017	CR-04	45	30	13	6	3	2	1	78	9	885
2017	CR-05	44	30	13	6	4	3	1	76	10	241
2014	CR	38	34	13	6	5	4	1	75	12	1670
2014	CR-03	39	35	11	6	5	3	1	77	12	481
2014	CR-04	41	31	14	5	4	4	1	76	10	891
2014	CR-05	30	38	11	11	6	3	1	71	17	289
2011	CR	40	32	13	6	5	2	1	74	12	1819
2011	CR-03	42	33	12	5	6	2	1	76	11	433
2011	CR-04	39	31	14	7	5	3	1	73	12	1256
2011	CR-05	36	35	10	6	8	3	1	74	15	108
2008	CR	34	32	14	8	6	4	1	70	15	1650
2008	CR-03	31	34	14	8	8	4	1	69	17	374
2008	CR-04	36	31	14	8	6	5	1	71	14	1130
2008	CR-05	31	34	19	8	4	4	0	68	12	120

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	33	12	6	4	1	0	78	10	1606
2017	CR-03	49	30	11	4	5	0	0	80	9	473
2017	CR-04	42	34	12	8	3	2	0	78	11	880
2017	CR-05	41	37	13	5	4	1	0	78	8	240
2014	CR	35	36	12	9	6	1	0	73	14	1667
2014	CR-03	37	35	12	9	6	0	1	73	15	480
2014	CR-04	36	37	12	8	5	2	0	74	13	889
2014	CR-05	31	38	13	8	7	2	1	70	16	289
2011	CR	38	35	12	9	5	1	0	73	14	1815
2011	CR-03	41	32	12	9	5	1	0	74	14	433
2011	CR-04	37	35	12	9	5	1	0	73	15	1254
2011	CR-05	37	37	9	8	7	0	1	75	15	107
2008	CR	35	32	14	10	8	1	0	68	18	1646
2008	CR-03	34	32	14	10	8	2	0	68	18	374
2008	CR-04	35	33	13	10	8	1	1	68	18	1126
2008	CR-05	37	31	16	9	7	1	0	68	16	120

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	78	12	3	1	2	1	4	94	2	1610
2017	CR-03	79	12	3	1	1	1	4	96	2	473
2017	CR-04	76	12	4	1	2	1	4	93	3	882
2017	CR-05	83	12	3	0	1	0	0	96	1	241
2014	CR	77	13	3	1	1	0	4	95	2	1668
2014	CR-03	77	13	3	2	1	0	3	93	3	481
2014	CR-04	77	13	2	1	1	0	6	95	2	889
2014	CR-05	79	16	2	1	1	0	1	96	2	289
2011	CR	79	12	4	1	1	0	3	94	3	1818
2011	CR-03	76	14	4	1	1	0	3	94	2	432
2011	CR-04	80	11	4	1	2	0	3	93	3	1256
2011	CR-05	75	15	4	0	2	1	4	94	2	108
2008	CR	78	7	3	2	2	2	7	93	3	1648
2008	CR-03	77	7	3	2	1	3	8	93	4	373
2008	CR-04	78	8	3	1	2	1	7	93	3	1129
2008	CR-05	83	5	4	1	1	0	6	94	2	120

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	48	21	7	4	4	6	10	82	10	1610
2017	CR-03	41	20	9	3	7	6	14	77	12	473
2017	CR-04	53	21	6	4	3	6	7	85	8	883
2017	CR-05	41	24	9	7	3	5	10	77	12	240
2014	CR	43	25	9	5	7	3	8	76	13	1668
2014	CR-03	41	23	10	4	8	4	10	74	14	481
2014	CR-04	48	26	8	4	5	3	6	81	10	889
2014	CR-05	30	27	11	9	10	3	9	65	23	289
2011	CR	49	28	8	5	5	2	3	81	10	1821
2011	CR-03	49	28	9	4	4	2	3	81	9	433
2011	CR-04	49	28	8	5	4	2	3	81	10	1258
2011	CR-05	47	33	6	4	6	2	3	84	10	108

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	54	26	9	5	3	2	0	82	8	1611
2017	CR-03	53	27	8	4	5	2	0	82	9	474
2017	CR-04	56	25	9	5	2	2	1	83	8	884
2017	CR-05	51	28	12	5	3	1	0	80	8	239

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	53	25	11	4	4	3	81	8	1611
2017	CR-03	51	27	12	3	4	3	80	8	475
2017	CR-04	55	24	10	3	3	4	83	7	884
2017	CR-05	50	25	11	7	4	3	78	11	238

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	52	27	10	6	4	1	80	10	1610
2017	CR-03	51	28	8	7	5	0	80	12	473
2017	CR-04	53	27	11	5	4	1	80	9	884
2017	CR-05	49	28	12	7	4	1	77	11	239
2014	CR	41	34	12	6	6	0	76	12	1667
2014	CR-03	41	35	10	6	7	0	77	13	480
2014	CR-04	44	34	12	5	4	1	78	10	889
2014	CR-05	33	36	14	10	7	0	69	17	289

Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	29	14	6	6	10	1	72	13	1615
2017	CR-03	39	29	13	5	5	7	1	74	11	475
2017	CR-04	34	28	14	6	6	12	1	71	13	885
2017	CR-05	31	30	16	7	8	7	1	67	16	241
2014	CR	25	32	17	8	7	10	0	64	17	1667
2014	CR-03	27	34	17	8	7	7	0	66	16	479
2014	CR-04	26	33	17	7	6	10	1	66	15	890
2014	CR-05	20	31	17	12	9	11	0	57	24	289
2011	CR	23	27	20	9	9	11	1	57	20	1821
2011	CR-03	26	27	19	10	7	10	1	60	19	434
2011	CR-04	23	27	21	8	9	11	1	57	20	1258
2011	CR-05	13	29	15	11	11	20	1	53	28	108

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	30	16	8	7	5	1	67	15	1613
2017	CR-03	39	29	17	5	5	4	1	71	11	474
2017	CR-04	32	31	16	8	7	6	0	66	16	884
2017	CR-05	28	31	15	10	9	5	1	63	21	241
2014	CR	22	31	21	12	9	5	0	56	22	1666
2014	CR-03	25	35	18	9	7	5	1	64	18	478
2014	CR-04	22	31	22	11	9	5	0	56	21	891
2014	CR-05	15	28	21	18	12	5	0	46	32	289
2011	CR	20	27	22	11	14	5	0	50	27	1814
2011	CR-03	27	27	19	11	12	3	0	56	24	431
2011	CR-04	18	27	23	11	14	5	0	48	27	1255
2011	CR-05	11	23	24	9	23	8	1	38	36	108
2008	CR	21	30	20	12	11	5	0	54	25	1646
2008	CR-03	24	27	22	10	13	4	0	53	24	373
2008	CR-04	21	30	20	13	11	5	1	54	25	1128
2008	CR-05	16	38	20	14	9	3	0	55	24	120

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	27	26	20	9	6	11	0	60	17	1612
2017	CR-03	33	25	21	8	5	8	0	63	14	474
2017	CR-04	26	26	20	9	6	13	0	59	18	884
2017	CR-05	22	27	20	12	8	10	1	55	22	240
2014	CR	16	28	22	13	11	9	0	49	26	1666
2014	CR-03	18	33	21	11	9	8	1	55	22	479
2014	CR-04	17	27	24	12	11	9	0	48	25	890
2014	CR-05	12	26	20	19	13	9	0	42	36	289
2011	CR	13	27	23	15	13	9	0	44	31	1813
2011	CR-03	18	28	23	14	10	7	0	49	26	431
2011	CR-04	12	28	23	15	14	9	0	43	32	1254
2011	CR-05	6	22	22	21	16	12	1	32	42	107
2008	CR	12	28	23	17	12	8	0	44	31	1646
2008	CR-03	16	26	23	16	11	7	0	45	30	371
2008	CR-04	12	28	22	17	12	9	0	43	32	1129
2008	CR-05	7	32	26	21	8	6	1	41	31	120

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	26	16	9	9	10	0	61	20	1611
2017	CR-03	34	25	18	7	7	9	0	65	15	473
2017	CR-04	27	26	16	9	9	11	0	60	21	883
2017	CR-05	23	30	14	12	12	9	1	59	26	241
2014	CR	19	25	20	13	13	10	0	48	29	1668
2014	CR-03	21	28	21	10	12	8	0	53	24	480
2014	CR-04	19	24	20	14	13	10	1	48	30	890
2014	CR-05	14	22	18	16	18	11	0	41	38	289
2011	CR	15	25	19	13	17	10	0	45	34	1816
2011	CR-03	20	25	21	13	13	8	0	49	28	433
2011	CR-04	14	25	19	14	18	10	0	44	35	1254
2011	CR-05	7	27	17	12	21	15	1	41	39	107
2008	CR	13	27	19	15	14	12	0	45	33	1649
2008	CR-03	15	27	18	13	15	11	0	48	32	373
2008	CR-04	13	26	20	15	14	12	0	44	33	1130
2008	CR-05	10	33	18	20	11	8	0	46	34	120

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	32	17	10	7	6	65	18	1607
2017	CR-03	33	30	16	8	5	7	68	14	474
2017	CR-04	27	32	17	11	7	6	63	19	880
2017	CR-05	24	34	16	10	10	6	62	21	239
2014	CR	17	32	19	16	12	5	52	29	1667
2014	CR-03	20	36	18	11	10	4	59	22	479
2014	CR-04	17	31	19	16	12	5	50	30	890
2014	CR-05	12	27	18	21	15	6	42	38	289
2011	CR	15	33	18	15	15	4	50	32	1815
2011	CR-03	20	33	18	14	11	3	55	26	433
2011	CR-04	14	33	19	16	15	4	49	32	1254
2011	CR-05	9	30	13	22	23	2	40	47	107
2008	CR	16	35	16	17	12	3	53	30	1646
2008	CR-03	17	35	18	16	11	3	53	28	374
2008	CR-04	16	36	16	17	13	3	53	31	1126
2008	CR-05	16	37	19	14	14	0	53	28	120

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	42	14	5	3	2	0	77	8	1611
2017	CR-03	38	41	12	4	3	3	0	81	7	474
2017	CR-04	31	44	15	5	3	3	0	77	8	883
2017	CR-05	31	41	16	6	4	2	0	73	10	240
2014	CR	25	41	19	7	5	3	0	68	12	1667
2014	CR-03	29	40	19	6	3	3	1	71	9	478
2014	CR-04	25	43	19	6	4	3	0	70	11	891
2014	CR-05	17	39	18	13	7	4	1	59	22	289
2011	CR	23	41	18	8	7	3	0	66	16	1820
2011	CR-03	27	41	17	7	6	3	0	70	13	433
2011	CR-04	23	41	18	9	6	3	0	66	16	1258
2011	CR-05	16	40	17	10	16	2	0	57	26	108

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	42	40	10	4	1	3	0	85	5	1610
2017	CR-03	41	39	10	3	1	4	1	84	5	473
2017	CR-04	43	40	10	4	1	3	0	85	5	882
2017	CR-05	38	43	8	4	1	5	0	85	6	241
2014	CR	37	44	10	3	2	4	0	84	5	1669
2014	CR-03	34	45	11	3	2	5	0	84	5	480
2014	CR-04	39	43	9	3	2	4	0	85	6	891
2014	CR-05	33	46	12	3	2	2	1	82	6	289
2011	CR	34	40	12	6	3	4	1	78	9	1811
2011	CR-03	35	41	10	7	3	3	0	79	11	431
2011	CR-04	34	40	13	5	3	4	1	78	9	1255
2011	CR-05	30	34	17	3	5	10	2	72	9	107

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	34	12	8	4	4	1	76	12	1610
2017	CR-03	41	32	12	8	4	3	1	75	12	473
2017	CR-04	38	35	11	8	3	4	2	77	12	882
2017	CR-05	35	32	15	9	5	3	1	71	14	241
2014	CR	33	41	12	6	4	4	1	77	11	1670
2014	CR-03	35	42	11	6	3	4	0	79	9	481
2014	CR-04	33	40	12	6	4	4	1	76	11	891
2014	CR-05	31	42	10	7	7	3	1	75	14	289
2011	CR	31	34	14	8	6	5	1	70	15	1816
2011	CR-03	35	34	13	7	4	4	1	73	13	430
2011	CR-04	30	34	14	9	6	5	2	69	16	1256
2011	CR-05	27	37	13	8	8	6	0	68	18	108
2008	CR	26	35	14	10	8	5	2	66	19	1647
2008	CR-03	30	33	14	10	8	3	2	67	18	374
2008	CR-04	24	36	14	10	7	6	2	66	19	1127
2008	CR-05	26	34	14	11	8	7	0	64	21	120

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	23	33	19	9	5	8	2	63	16	1611
2017	CR-03	27	32	18	9	5	8	1	65	16	475
2017	CR-04	23	34	19	9	5	8	2	63	15	881
2017	CR-05	20	33	19	10	8	8	1	58	20	241
2014	CR	23	36	19	9	5	7	1	64	15	1668
2014	CR-03	28	36	17	8	4	6	1	69	13	480
2014	CR-04	21	35	22	8	6	7	2	61	15	890
2014	CR-05	19	38	16	13	6	7	1	61	21	289
2011	CR	15	31	23	11	9	9	2	52	22	1818
2011	CR-03	18	31	22	9	9	8	3	55	20	432
2011	CR-04	14	31	23	12	8	9	2	51	23	1257
2011	CR-05	12	33	24	8	9	10	3	52	20	108

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	23	17	12	10	13	3	53	27	1610
2017	CR-03	22	24	18	12	9	12	2	54	25	474
2017	CR-04	20	23	17	13	10	14	4	53	27	882
2017	CR-05	21	24	15	12	12	12	4	53	29	240
2014	CR	16	26	17	14	14	10	2	48	32	1670
2014	CR-03	18	29	16	12	11	12	2	54	28	481
2014	CR-04	16	25	18	13	15	10	3	47	32	891
2014	CR-05	14	25	17	18	15	9	2	43	38	289
2011	CR	16	24	18	13	14	12	3	46	32	1821
2011	CR-03	19	28	16	12	13	10	2	53	28	435
2011	CR-04	15	23	19	14	15	12	3	44	34	1257
2011	CR-05	9	18	24	14	13	19	3	35	35	108

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	63	17	6	2	1	2	9	90	3	1608
2017	CR-03	64	15	5	1	1	2	11	91	3	473
2017	CR-04	63	17	6	2	1	2	9	90	3	883
2017	CR-05	61	21	8	1	0	2	7	90	2	238
2014	CR	64	19	7	2	1	2	6	90	3	1669
2014	CR-03	63	20	6	1	1	2	6	91	2	480
2014	CR-04	65	17	7	2	1	2	7	89	3	891
2014	CR-05	61	24	7	3	1	1	3	88	5	289

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	71	15	5	1	1	3	4	92	3	1611
2017	CR-03	72	14	5	0	1	4	3	93	2	475
2017	CR-04	70	14	5	1	2	3	4	91	3	882
2017	CR-05	68	22	5	1	2	1	1	93	3	240
2014	CR	69	18	4	1	1	3	3	93	2	1669
2014	CR-03	71	18	3	1	1	3	3	95	2	481
2014	CR-04	68	17	5	2	1	4	4	92	3	890
2014	CR-05	69	23	4	1	1	1	1	94	2	289
2011	CR	69	17	5	2	2	3	3	91	4	1822
2011	CR-03	67	18	4	1	3	3	4	91	4	433
2011	CR-04	70	17	5	2	1	3	2	91	4	1259
2011	CR-05	59	26	5	3	1	4	3	91	4	108
2008	CR	68	16	7	1	1	3	3	90	3	1646
2008	CR-03	70	13	7	1	2	5	4	90	2	374
2008	CR-04	67	16	7	2	1	3	3	90	3	1126
2008	CR-05	71	18	6	3	1	0	2	90	4	120

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	28	29	18	10	9	6	1	61	20	1612
2017	CR-03	31	31	18	8	9	4	0	64	17	474
2017	CR-04	27	29	19	10	8	6	1	60	19	884
2017	CR-05	23	27	18	14	10	7	0	54	26	240
2014	CR	20	29	19	14	14	5	1	52	29	1668
2014	CR-03	22	31	18	12	12	5	0	56	26	480
2014	CR-04	19	29	19	12	13	5	2	52	27	891
2014	CR-05	16	25	18	19	18	4	1	43	38	289
2011	CR	17	30	19	15	16	3	1	48	32	1819
2011	CR-03	21	29	18	12	15	3	1	52	29	433
2011	CR-04	15	30	20	16	15	3	1	47	32	1257
2011	CR-05	12	30	19	12	27	0	0	42	39	108
2008	CR	15	29	22	16	15	3	0	45	33	1649
2008	CR-03	17	24	20	21	17	2	1	42	38	374
2008	CR-04	15	29	22	15	15	3	0	46	31	1130
2008	CR-05	13	35	23	13	13	3	1	50	27	120

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	23	25	16	14	16	5	3	52	31	1611
2017	CR-03	24	26	17	12	15	4	2	54	28	473
2017	CR-04	23	24	16	13	15	5	3	52	31	883
2017	CR-05	18	27	13	17	19	4	2	48	38	241
2014	CR	14	20	17	17	26	3	3	36	46	1668
2014	CR-03	15	25	16	14	25	3	3	42	41	481
2014	CR-04	15	18	17	18	25	4	3	35	46	890
2014	CR-05	9	17	17	18	35	2	2	27	55	289
2011	CR	12	21	17	18	27	3	3	35	47	1820
2011	CR-03	15	23	14	17	25	3	3	40	45	432
2011	CR-04	11	21	18	18	27	3	3	34	47	1259
2011	CR-05	6	14	16	19	35	4	6	23	60	108
2008	CR	15	27	16	19	20	2	2	43	40	1644
2008	CR-03	17	26	14	18	23	2	1	44	42	369
2008	CR-04	14	27	17	19	19	2	2	42	40	1129
2008	CR-05	15	33	16	13	20	2	2	50	34	120

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	30	22	10	8	9	1	56	20	1610
2017	CR-03	25	28	21	9	8	7	1	58	19	474
2017	CR-04	19	31	23	11	7	9	1	55	20	881
2017	CR-05	20	28	23	11	8	9	1	53	21	241

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	44	31	13	3	3	4	1	79	7	1609
2017	CR-03	47	29	13	3	3	3	2	80	7	474
2017	CR-04	44	31	14	3	3	4	0	78	7	880
2017	CR-05	39	35	12	4	4	5	0	79	8	241
2014	CR	38	35	15	4	3	4	1	77	7	1668
2014	CR-03	41	34	13	5	3	3	1	78	8	480
2014	CR-04	38	35	16	4	3	3	1	76	7	890
2014	CR-05	33	38	13	3	6	7	1	77	9	289

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	46	34	11	4	2	2	0	83	6	1609
2017	CR-03	50	31	11	3	3	1	1	83	6	473
2017	CR-04	45	35	12	4	2	2	0	82	6	881
2017	CR-05	43	38	10	6	1	2	0	83	7	241
2014	CR	38	37	13	5	3	3	0	78	9	1668
2014	CR-03	39	38	12	6	3	2	0	79	9	480
2014	CR-04	40	36	13	6	3	3	0	78	9	890
2014	CR-05	32	39	17	5	4	3	0	73	9	289
2011	CR	32	36	16	6	6	4	1	70	13	1818
2011	CR-03	34	39	13	6	5	3	0	76	11	434
2011	CR-04	32	34	18	6	6	4	1	69	13	1256
2011	CR-05	23	39	16	8	7	7	0	67	16	107

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	50	34	10	3	2	0	0	84	6	1613
2017	CR-03	53	31	11	3	2	0	0	84	5	475
2017	CR-04	49	35	9	4	2	0	0	85	6	883
2017	CR-05	44	36	12	3	3	1	0	81	7	241
2014	CR	41	38	11	5	4	1	0	80	9	1666
2014	CR-03	45	36	8	6	4	1	0	82	10	480
2014	CR-04	41	38	12	5	3	1	0	80	8	888
2014	CR-05	33	43	12	6	4	0	0	77	11	289
2011	CR	36	35	14	8	6	1	0	72	14	1809
2011	CR-03	40	34	13	7	6	1	0	74	13	434
2011	CR-04	35	35	15	8	6	1	0	71	14	1248
2011	CR-05	31	34	15	9	5	6	0	69	15	106
2008	CR	31	39	14	8	7	0	0	71	15	1642
2008	CR-03	32	39	13	9	7	0	0	71	16	371
2008	CR-04	32	39	14	8	7	0	0	71	15	1126
2008	CR-05	28	44	15	6	6	1	1	73	12	119

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	31	15	8	5	1	72	13	1610
2017	CR-03	46	28	14	6	5	0	74	12	474
2017	CR-04	39	32	15	8	5	1	72	13	883
2017	CR-05	31	35	17	11	5	2	66	16	240
2014	CR	24	35	19	10	9	1	61	20	1670
2014	CR-03	29	37	16	7	9	1	67	17	481
2014	CR-04	24	36	21	10	8	1	61	18	891
2014	CR-05	16	32	21	17	13	1	48	31	289
2011	CR	24	34	20	10	10	1	59	21	1816
2011	CR-03	30	34	20	7	9	1	64	16	431
2011	CR-04	23	34	20	11	10	1	58	21	1257
2011	CR-05	14	36	21	16	12	2	50	29	107

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	38	35	14	7	4	1	74	12	1610
2017	CR-03	44	29	15	6	4	0	74	11	475
2017	CR-04	37	37	14	8	4	1	75	11	881
2017	CR-05	30	40	15	8	6	1	71	14	240
2014	CR	23	37	19	11	8	1	61	20	1667
2014	CR-03	28	38	17	9	8	1	66	17	481
2014	CR-04	23	39	19	11	8	1	62	19	889
2014	CR-05	15	33	24	15	12	1	48	27	288
2011	CR	24	36	18	11	10	1	60	21	1809
2011	CR-03	28	34	17	11	8	2	64	20	430
2011	CR-04	23	37	19	11	10	1	60	21	1251
2011	CR-05	18	33	21	14	14	1	51	28	107
2008	CR	29	37	17	11	6	1	66	18	1646
2008	CR-03	31	37	15	10	7	0	68	17	375
2008	CR-04	29	36	16	12	6	1	66	18	1125
2008	CR-05	23	37	28	8	4	1	61	12	120

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	23	19	11	8	7	0	59	20	1610
2017	CR-03	34	23	20	8	8	6	0	61	17	473
2017	CR-04	31	24	20	11	7	7	0	59	20	882
2017	CR-05	26	24	17	14	11	7	0	54	27	241
2014	CR	24	26	18	13	13	5	0	53	27	1668
2014	CR-03	29	27	17	9	14	5	0	58	23	481
2014	CR-04	24	26	19	14	11	5	1	53	26	890
2014	CR-05	16	26	18	15	21	4	0	43	38	288
2011	CR	27	26	16	12	12	6	1	57	26	1815
2011	CR-03	29	29	15	11	10	6	0	62	22	432
2011	CR-04	27	25	16	13	13	5	0	56	27	1255
2011	CR-05	21	24	18	7	18	9	3	51	29	107
2008	CR	27	25	19	13	9	6	1	56	24	1645
2008	CR-03	28	27	16	12	11	6	1	59	25	374
2008	CR-04	28	25	19	14	9	5	0	56	24	1125
2008	CR-05	21	23	24	14	6	9	3	50	23	120

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CR	24	40	36	1612
2017	CR-03	22	40	38	475
2017	CR-04	23	42	35	882
2017	CR-05	32	31	38	241
2014	CR	27	37	36	1669
2014	CR-03	25	40	34	480
2014	CR-04	27	37	36	891
2014	CR-05	30	34	37	289
2011	CR	27	40	33	1820
2011	CR-03	25	48	27	433
2011	CR-04	27	38	35	1258
2011	CR-05	37	32	31	108

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CR	16	32	31	4	10	6	387
2017	CR-03	15	33	30	3	12	7	104
2017	CR-04	20	31	30	5	7	6	203
2017	CR-05	8	33	37	4	15	4	76
2014	CR	18	29	33	9	9999	11	448
2014	CR-03	17	27	28	13	9999	14	120
2014	CR-04	21	34	27	7	9999	11	242
2014	CR-05	11	18	56	8	9999	8	85
2011	CR	22	28	27	8	9999	16	493
2011	CR-03	26	26	24	8	9999	15	107
2011	CR-04	19	29	28	7	9999	16	340
2011	CR-05	30	28	25	8	9999	10	40

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	17	83	1612
2017	CR-03	19	81	474
2017	CR-04	16	84	883
2017	CR-05	17	83	241
2014	CR	19	81	1665
2014	CR-03	20	80	479
2014	CR-04	16	84	889
2014	CR-05	22	78	289

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CR	60	274
2017	CR-03	70	92
2017	CR-04	53	138
2017	CR-05	59	41
2014	CR	61	307
2014	CR-03	67	95
2014	CR-04	59	146
2014	CR-05	57	63

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CR	57	274
2017	CR-03	51	92
2017	CR-04	62	138
2017	CR-05	57	41
2014	CR	57	307
2014	CR-03	57	95
2014	CR-04	61	146
2014	CR-05	48	63

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CR	2	274
2014	CR	2	307
2014	CR-04	3	146
2014	CR-05	0	63

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CR	274
2017	CR-03	92
2017	CR-04	138
2017	CR-05	41
2014	CR	307
2014	CR-03	95
2014	CR-04	146
2014	CR-05	63

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CR	5	274
2017	CR-04	6	138
2014	CR	3	307
2014	CR-03	5	95

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CR	7	274
2017	CR-04	8	138
2017	CR-05	19	41
2014	CR	9	307
2014	CR-03	7	95
2014	CR-04	6	146
2014	CR-05	19	63

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	5	274
2017	CR-04	5	138
2014	CR	5	307
2014	CR-04	7	146

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CR	40	274
2017	CR-03	51	92
2017	CR-04	32	138
2017	CR-05	41	41
2014	CR	40	308
2014	CR-03	44	96
2014	CR-04	38	146
2014	CR-05	40	63

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CR	36	274
2017	CR-03	34	92
2017	CR-04	38	138
2017	CR-05	34	41
2014	CR	37	308
2014	CR-03	39	96
2014	CR-04	41	146
2014	CR-05	27	63

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CR	37	274
2017	CR-03	35	92
2017	CR-04	36	138
2017	CR-05	46	41
2014	CR	41	308
2014	CR-03	38	96
2014	CR-04	44	146
2014	CR-05	41	63

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CR	43	274
2017	CR-03	44	92
2017	CR-04	41	138
2017	CR-05	38	41
2014	CR	45	308
2014	CR-03	48	96
2014	CR-04	45	146
2014	CR-05	41	63

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CR	20	274
2017	CR-03	17	92
2017	CR-04	21	138
2017	CR-05	24	41
2014	CR	21	308
2014	CR-03	23	96
2014	CR-04	22	146
2014	CR-05	17	63

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CR	54	274
2017	CR-03	54	92
2017	CR-04	54	138
2017	CR-05	54	41
2014	CR	53	308
2014	CR-03	54	96
2014	CR-04	52	146
2014	CR-05	51	63

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CR	32	274
2017	CR-03	38	92
2017	CR-04	31	138
2017	CR-05	25	41
2014	CR	34	308
2014	CR-03	38	96
2014	CR-04	33	146
2014	CR-05	30	63

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	41

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	CR	9	274
2017	CR-03	7	92
2017	CR-04	10	138
2014	CR	9	308
2014	CR-03	16	96
2014	CR-04	5	146
2014	CR-05	8	63

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CR	14	274
2017	CR-03	20	92
2017	CR-04	12	138
2014	CR	9	308
2014	CR-03	6	96
2014	CR-04	9	146
2014	CR-05	11	63

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CR	43	274
2017	CR-03	42	92
2017	CR-04	44	138
2017	CR-05	41	41
2014	CR	46	308
2014	CR-03	46	96
2014	CR-04	45	146
2014	CR-05	46	63

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CR	21	274
2017	CR-03	23	92
2017	CR-04	22	138
2017	CR-05	15	41
2014	CR	24	308
2014	CR-03	32	96
2014	CR-04	21	146
2014	CR-05	21	63

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	18	274
2017	CR-03	21	92
2017	CR-04	18	138
2017	CR-05	14	41
2014	CR	20	308
2014	CR-03	24	96
2014	CR-04	20	146
2014	CR-05	11	63

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CR	50	274
2017	CR-03	52	92
2017	CR-04	48	138
2017	CR-05	49	41
2014	CR	47	308
2014	CR-03	47	96
2014	CR-04	46	146
2014	CR-05	51	63

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CR	27	274
2017	CR-03	23	92
2017	CR-04	27	138
2017	CR-05	36	41
2014	CR	27	308
2014	CR-03	26	96
2014	CR-04	29	146
2014	CR-05	24	63

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CR	4	274
2014	CR-03	0	96

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CR	24	274
2017	CR-03	19	92
2017	CR-04	25	138
2017	CR-05	34	41
2014	CR	29	308
2014	CR-03	35	96
2014	CR-04	23	146
2014	CR-05	33	63

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CR	7	274
2017	CR-04	10	138
2014	CR	9	308
2014	CR-03	10	96
2014	CR-04	9	146
2014	CR-05	8	63

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CR	8	274
2017	CR-03	5	92
2017	CR-04	10	138
2014	CR	7	308
2014	CR-03	7	96
2014	CR-04	5	146
2014	CR-05	13	63

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CR	12	274
2017	CR-03	14	92
2017	CR-04	12	138
2014	CR	19	308
2014	CR-03	17	96
2014	CR-04	21	146
2014	CR-05	17	63

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	11	274
2017	CR-03	11	92
2017	CR-04	11	138
2017	CR-05	12	41
2014	CR	10	308
2014	CR-03	11	96
2014	CR-04	11	146

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CR	26	274
2017	CR-03	26	92
2017	CR-04	25	138
2017	CR-05	29	41
2014	CR	26	308
2014	CR-03	24	96
2014	CR-04	27	146
2014	CR-05	24	63

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CR	16	252
2017	CR-03	17	87
2017	CR-04	14	123
2017	CR-05	18	39
2014	CR	16	285
2014	CR-03	16	89
2014	CR-04	17	138
2014	CR-05	16	55

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CR	23	252
2017	CR-03	21	87
2017	CR-04	24	123
2017	CR-05	23	39
2014	CR	14	285
2014	CR-03	17	89
2014	CR-04	14	138
2014	CR-05	11	55

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CR	15	252
2017	CR-03	18	87
2017	CR-04	14	123
2017	CR-05	13	39
2014	CR	15	285
2014	CR-03	18	89
2014	CR-04	14	138
2014	CR-05	15	55

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CR	5	252
2017	CR-04	5	123
2014	CR	9	285
2014	CR-03	9	89
2014	CR-04	8	138
2014	CR-05	11	55

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CR	11	252
2017	CR-03	12	87
2017	CR-04	11	123
2014	CR	12	285
2014	CR-03	16	89
2014	CR-04	12	138
2014	CR-05	9	55

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	9	252
2017	CR-03	8	87
2017	CR-04	10	123
2014	CR	10	285
2014	CR-03	10	89
2014	CR-04	10	138

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	4	252
2017	CR-04	4	123
2014	CR	5	285
2014	CR-04	4	138

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CR	18	252
2017	CR-03	17	87
2017	CR-04	19	123
2017	CR-05	16	39
2014	CR	13	285
2014	CR-03	15	89
2014	CR-04	12	138
2014	CR-05	15	55

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CR	17	252
2017	CR-03	15	87
2017	CR-04	18	123
2017	CR-05	21	39
2014	CR	15	285
2014	CR-03	16	89
2014	CR-04	15	138
2014	CR-05	11	55

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CR	23	252
2017	CR-03	23	87
2017	CR-04	22	123
2017	CR-05	31	39
2014	CR	23	285
2014	CR-03	17	89
2014	CR-04	25	138
2014	CR-05	27	55

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CR	10	252
2017	CR-03	7	87
2017	CR-04	13	123
2014	CR	7	285
2014	CR-03	9	89
2014	CR-04	6	138

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CR	41	252
2017	CR-03	38	87
2017	CR-04	42	123
2017	CR-05	43	39
2014	CR	42	285
2014	CR-03	34	89
2014	CR-04	48	138
2014	CR-05	40	55

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CR	3	252
2017	CR-04	4	123
2017	CR-05	0	39
2014	CR	0	285
2014	CR-03	0	89
2014	CR-04	0	138
2014	CR-05	0	55

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CR	42	252
2017	CR-03	37	87
2017	CR-04	47	123
2017	CR-05	41	39
2014	CR	48	285
2014	CR-03	47	89
2014	CR-04	52	138
2014	CR-05	40	55

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CR-03	0	87

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	16	252
2017	CR-03	16	87
2017	CR-04	13	123
2017	CR-05	21	39
2014	CR	14	285
2014	CR-03	20	89
2014	CR-04	12	138
2014	CR-05	11	55

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	94	6	275
2017	CR-03	98	2	92
2017	CR-04	93	7	139
2017	CR-05	89	11	41

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	18	16	19	5	6	26	10	53	17	1610
2017	CR-03	20	19	19	5	6	22	7	56	17	473
2017	CR-04	17	15	19	5	6	27	11	52	18	883
2017	CR-05	15	14	22	5	5	27	11	47	16	240
2014	CR	14	19	20	6	7	24	9	50	20	1669
2014	CR-03	19	21	19	6	8	21	6	55	19	480
2014	CR-04	12	18	21	7	7	24	11	47	21	891
2014	CR-05	11	20	17	6	8	27	11	50	23	289

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	29	17	5	5	12	1	69	11	1607
2017	CR-03	33	30	18	5	4	9	1	70	10	471
2017	CR-04	32	27	18	5	5	13	1	68	11	882
2017	CR-05	26	32	14	5	5	17	1	71	12	241
2014	CR	24	31	19	6	5	13	2	65	13	1668
2014	CR-03	27	33	18	5	5	9	2	68	11	479
2014	CR-04	23	30	20	6	5	15	2	64	12	891
2014	CR-05	20	30	19	7	8	15	2	60	17	289
2011	CR	31	33	17	6	5	9	0	71	11	1820
2011	CR-03	34	33	17	5	5	7	0	72	10	433
2011	CR-04	31	33	17	6	5	9	0	70	12	1257
2011	CR-05	23	38	17	4	2	17	0	73	7	108

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	47	14	10	4	3	2	70	15	1611
2017	CR-03	21	46	13	10	5	3	2	71	15	472
2017	CR-04	19	49	15	10	3	2	1	71	14	884
2017	CR-05	18	45	14	9	6	5	3	68	16	241
2014	CR	18	50	15	8	3	3	2	73	12	1667
2014	CR-03	19	46	15	9	3	5	2	70	13	480
2014	CR-04	18	54	14	7	2	2	2	75	10	889
2014	CR-05	18	47	18	9	4	1	2	68	14	289
2011	CR	19	52	13	8	4	2	1	74	13	1816
2011	CR-03	17	53	16	7	4	2	0	72	12	429
2011	CR-04	20	52	12	9	4	2	1	74	14	1257
2011	CR-05	28	45	19	5	3	1	0	74	7	108
2008	CR	19	49	15	8	4	3	1	71	13	1651
2008	CR-03	18	42	18	10	7	4	2	63	18	375
2008	CR-04	18	52	16	8	4	2	1	72	12	1130
2008	CR-05	29	52	5	8	2	3	2	84	10	120

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	15	25	21	8	5	21	5	54	18	1610
2017	CR-03	17	27	20	9	4	19	4	57	17	473
2017	CR-04	15	25	21	8	5	22	4	54	17	883
2017	CR-05	13	21	21	8	6	23	7	49	20	240
2014	CR	11	27	22	10	7	18	6	49	21	1667
2014	CR-03	12	33	21	7	6	17	4	57	16	480
2014	CR-04	10	24	24	10	7	18	6	46	23	889
2014	CR-05	9	28	20	14	7	17	6	47	26	289
2011	CR	12	28	23	10	8	16	3	49	22	1817
2011	CR-03	14	34	21	10	7	12	2	56	19	431
2011	CR-04	11	27	24	10	8	16	3	47	23	1258
2011	CR-05	11	23	28	6	7	21	4	46	17	108

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	31	12	3	1	12	2	81	5	1612
2017	CR-03	40	31	13	2	2	11	2	81	4	474
2017	CR-04	40	31	12	2	1	12	1	82	4	883
2017	CR-05	35	32	12	5	1	12	3	79	7	241
2014	CR	29	37	16	3	2	11	3	76	5	1668
2014	CR-03	30	36	14	3	2	12	2	77	6	479
2014	CR-04	28	37	17	2	1	11	3	76	4	891
2014	CR-05	27	41	16	4	3	6	3	75	8	289
2011	CR	35	35	13	3	2	11	1	79	5	1816
2011	CR-03	34	37	14	2	3	10	1	80	5	433
2011	CR-04	35	34	13	3	2	11	1	79	6	1255
2011	CR-05	41	30	15	2	1	12	0	80	3	108
2008	CR	31	35	16	3	2	12	1	75	6	1649
2008	CR-03	29	30	19	2	3	15	1	71	6	374
2008	CR-04	30	36	16	4	2	12	0	76	6	1129
2008	CR-05	39	38	14	0	0	7	3	84	0	120

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	33	30	14	3	2	15	2	77	6	1606
2017	CR-03	36	31	15	2	2	13	2	79	4	474
2017	CR-04	33	31	15	3	2	15	2	77	6	879
2017	CR-05	30	29	13	6	3	16	3	73	11	239
2014	CR	25	33	18	5	3	13	3	69	9	1662
2014	CR-03	29	30	18	4	2	14	2	71	8	477
2014	CR-04	24	35	19	5	2	13	3	69	8	887
2014	CR-05	21	34	17	8	5	13	2	65	14	289
2011	CR	27	33	16	5	4	14	1	71	11	1807
2011	CR-03	31	33	16	5	3	12	1	73	9	432
2011	CR-04	26	34	16	5	4	14	1	70	11	1247
2011	CR-05	29	32	13	6	3	18	0	74	10	108
2008	CR	26	34	18	7	5	9	1	67	13	1643
2008	CR-03	28	31	18	6	6	10	1	67	13	370
2008	CR-04	26	34	18	7	4	9	1	67	12	1127
2008	CR-05	28	38	17	7	4	3	3	71	12	120

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	8	92	1609
2017	CR-03	8	92	471
2017	CR-04	7	93	884
2017	CR-05	10	90	241
2014	CR	9	91	1666
2014	CR-03	9	91	479
2014	CR-04	10	90	890
2014	CR-05	7	93	289

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	CR	40	126
2017	CR-03	38	37
2017	CR-04	41	63
2017	CR-05	34	24
2014	CR	34	151
2014	CR-03	39	41
2014	CR-04	30	88
2014	CR-05	43	21

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CR	75	126
2017	CR-03	68	37
2017	CR-04	82	63
2017	CR-05	75	24
2014	CR	79	151
2014	CR-03	78	41
2014	CR-04	81	88
2014	CR-05	76	21

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	CR	126
2017	CR-03	37
2017	CR-04	63
2017	CR-05	24
2014	CR	151
2014	CR-03	41
2014	CR-04	88
2014	CR-05	21

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CR	8	126
2017	CR-04	8	63
2014	CR	7	151

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CR	6	126
2017	CR-04	8	63
2014	CR	11	151
2014	CR-04	9	88

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	14	126
2017	CR-03	24	37
2017	CR-04	10	63
2014	CR	9	151
2014	CR-04	10	88
2014	CR-05	0	21

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	CR	27	125
2017	CR-03	35	37
2017	CR-04	26	62
2017	CR-05	21	24
2014	CR	22	151
2014	CR-03	32	41
2014	CR-04	17	88
2014	CR-05	24	21

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	CR	22	125
2017	CR-03	32	37
2017	CR-04	19	62
2014	CR	17	151
2014	CR-03	29	41
2014	CR-04	11	88

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	CR	18	125
2017	CR-03	19	37
2017	CR-04	21	62
2014	CR	13	151
2014	CR-03	20	41
2014	CR-04	11	88

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	CR	12	125
2017	CR-04	11	62
2014	CR	7	151
2014	CR-03	15	41

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	CR	31	125
2017	CR-03	32	37
2017	CR-04	26	62
2017	CR-05	37	24
2014	CR	18	151
2014	CR-04	19	88
2014	CR-05	29	21

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	CR	16	125
2017	CR-03	16	37
2017	CR-04	14	62
2017	CR-05	21	24
2014	CR	10	151
2014	CR-03	15	41
2014	CR-04	6	88

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	24

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	CR	8	125
2017	CR-04	10	62
2014	CR	7	151
2014	CR-04	6	88
2014	CR-05	0	21

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	CR	14	125
2017	CR-04	13	62
2017	CR-05	25	24
2014	CR	18	151
2014	CR-03	20	41
2014	CR-04	17	88

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	CR	125
2017	CR-03	37
2017	CR-04	62
2017	CR-05	24

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	CR	23	125
2017	CR-03	14	37
2017	CR-04	28	62
2017	CR-05	29	24
2014	CR	18	151
2014	CR-03	27	41
2014	CR-04	17	88

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	CR	125
2017	CR-03	37
2017	CR-04	62
2017	CR-05	24
2014	CR-03	41
2014	CR-05	21

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	17	125
2017	CR-03	22	37
2017	CR-04	16	62
2014	CR	32	151
2014	CR-03	32	41
2014	CR-04	37	88

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CR	33	126
2017	CR-03	30	37
2017	CR-04	38	63
2017	CR-05	25	24
2014	CR	30	151
2014	CR-03	32	41
2014	CR-04	28	88
2014	CR-05	33	21

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	CR	17	126
2017	CR-03	14	37
2017	CR-04	18	63
2017	CR-05	21	24
2014	CR	15	151
2014	CR-03	24	41
2014	CR-04	10	88

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CR	6	126
2014	CR-03	0	41
2014	CR-05	0	21

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CR	25	126
2017	CR-03	24	37
2017	CR-04	22	63
2017	CR-05	33	24
2014	CR	25	151
2014	CR-03	39	41
2014	CR-04	19	88

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CR	6	126
2014	CR-05	0	21

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CR	6	126
2017	CR-04	8	63
2014	CR	6	151
2014	CR-04	8	88
2014	CR-05	0	21

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CR	10	126
2017	CR-04	11	63
2014	CR	7	151
2014	CR-04	8	88

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	CR	9	126
2017	CR-03	16	37
2014	CR	5	151
2014	CR-04	6	88
2014	CR-05	0	21

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CR	45	126
2017	CR-03	49	37
2017	CR-04	43	63
2017	CR-05	50	24
2014	CR	45	151
2014	CR-03	37	41
2014	CR-04	47	88
2014	CR-05	52	21

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CR	6	118
2014	CR	8	142
2014	CR-03	13	39
2014	CR-04	9	81
2014	CR-05	0	21

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CR	15	118
2017	CR-03	14	35
2017	CR-04	15	58
2014	CR	13	142
2014	CR-03	13	39
2014	CR-04	15	81

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	23
2014	CR	6	142

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CR	4	118
2014	CR-04	0	81
2014	CR-05	0	21

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	4	118
2014	CR	4	142
2014	CR-05	0	21

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CR	8	118
2017	CR-03	14	35
2014	CR	4	142

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CR	18	118
2017	CR-03	20	35
2017	CR-04	17	58
2014	CR	15	142
2014	CR-03	18	39
2014	CR-04	12	81

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CR	17	118
2017	CR-04	23	58
2014	CR	12	142
2014	CR-03	21	39
2014	CR-04	7	81

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CR	22	118
2017	CR-03	26	35
2017	CR-04	20	58
2017	CR-05	22	23
2014	CR	22	142
2014	CR-03	21	39
2014	CR-04	23	81

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CR	19	118
2017	CR-04	26	58
2014	CR	9	142
2014	CR-03	15	39
2014	CR-04	6	81

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CR	39	118
2017	CR-03	37	35
2017	CR-04	41	58
2017	CR-05	40	23
2014	CR	43	142
2014	CR-03	33	39
2014	CR-04	48	81
2014	CR-05	38	21

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	CR-05	23
2014	CR-04	81
2014	CR-05	21

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CR	59	118
2017	CR-03	60	35
2017	CR-04	57	58
2017	CR-05	66	23
2014	CR	63	142
2014	CR-03	56	39
2014	CR-04	63	81
2014	CR-05	76	21

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CR-05	0	23

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CR	13	118
2017	CR-04	17	58
2014	CR	17	142
2014	CR-03	26	39
2014	CR-04	15	81

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	88	12	126
2017	CR-03	89	11	36
2017	CR-04	88	12	64
2017	CR-05	88	12	24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	19	18	19	2	4	29	9	59	10	1611
2017	CR-03	22	22	19	3	3	25	7	64	8	472
2017	CR-04	19	15	20	2	4	30	10	57	10	884
2017	CR-05	17	17	18	5	3	32	9	57	13	241
2014	CR	15	19	22	3	4	28	9	55	11	1670
2014	CR-03	20	23	19	2	4	24	8	63	9	481
2014	CR-04	13	17	24	4	4	29	9	49	12	891
2014	CR-05	13	21	18	4	4	31	8	57	13	289

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	28	16	3	3	13	2	74	6	1610
2017	CR-03	37	30	15	2	2	11	2	77	5	472
2017	CR-04	35	27	16	2	3	14	2	74	7	883
2017	CR-05	29	28	19	5	2	15	2	69	8	241
2014	CR	26	31	19	3	3	16	2	69	8	1669
2014	CR-03	30	34	14	3	3	13	2	76	8	481
2014	CR-04	25	29	21	3	3	16	2	66	8	890
2014	CR-05	22	33	19	3	3	18	2	68	8	289
2011	CR	34	32	16	4	3	11	0	75	7	1816
2011	CR-03	40	31	13	4	3	9	0	78	8	432
2011	CR-04	33	33	16	4	2	12	0	75	7	1256
2011	CR-05	23	35	21	3	2	16	0	69	6	107

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	22	18	16	19	1	3	45	36	1612
2017	CR-03	24	25	17	15	15	1	3	51	32	474
2017	CR-04	21	23	18	16	18	1	3	46	36	883
2017	CR-05	16	16	22	18	25	1	2	33	45	241

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	30	27	25	10	6	1	2	58	17	1611
2017	CR-03	39	27	21	5	4	0	3	69	10	472
2017	CR-04	24	27	27	12	8	1	1	52	20	884
2017	CR-05	31	26	22	13	7	0	1	57	20	241

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	25	15	7	5	2	6	70	14	1609
2017	CR-03	49	21	12	5	3	2	8	78	9	472
2017	CR-04	34	28	16	9	7	2	5	67	16	883
2017	CR-05	37	23	18	8	5	1	8	66	14	240

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	24	17	10	7	2	5	63	18	1608
2017	CR-03	38	25	14	9	6	2	6	68	16	470
2017	CR-04	35	24	17	10	8	3	4	63	19	883
2017	CR-05	30	22	23	13	7	2	3	55	21	241

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	60	15	6	2	1	1	15	90	3	1604
2017	CR-03	64	14	6	1	1	1	13	90	2	470
2017	CR-04	61	13	5	1	1	2	17	91	3	879
2017	CR-05	50	21	10	5	0	1	13	82	7	241

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	27	17	8	6	1	2	68	14	1603
2017	CR-03	46	27	12	7	4	0	3	76	11	471
2017	CR-04	38	27	19	8	6	1	1	67	14	880
2017	CR-05	34	26	20	11	7	1	2	61	18	239

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	39	28	17	7	3	2	4	71	11	1597
2017	CR-03	43	27	16	6	3	1	4	73	9	471
2017	CR-04	38	28	17	8	3	2	4	70	12	875
2017	CR-05	35	32	17	8	3	2	4	71	11	238

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	36	28	19	7	4	2	4	68	12	1598
2017	CR-03	44	25	16	6	2	2	6	74	8	469
2017	CR-04	34	28	19	8	6	2	3	65	15	877
2017	CR-05	30	32	23	8	4	1	3	64	12	239

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	27	15	8	4	2	4	71	12	1601
2017	CR-03	47	26	12	6	2	1	5	78	9	470
2017	CR-04	39	27	16	8	5	1	4	70	14	879
2017	CR-05	32	30	18	8	5	2	4	66	15	239

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	35	28	18	9	5	2	3	67	15	1597
2017	CR-03	48	25	13	5	2	2	5	79	7	469
2017	CR-04	30	30	20	10	7	2	2	62	17	876
2017	CR-05	32	28	18	13	5	1	3	62	18	239

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	55	21	13	4	3	1	3	79	7	1604
2017	CR-03	59	21	10	3	2	1	4	84	6	469
2017	CR-04	57	20	14	3	3	1	3	79	6	881
2017	CR-05	41	26	16	6	6	1	3	70	13	240

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	66	13	6	4	4	1	5	85	9	1608
2017	CR-03	67	14	6	3	4	1	4	86	8	470
2017	CR-04	67	13	5	4	4	1	6	86	9	883
2017	CR-05	63	13	9	3	5	2	4	81	9	241

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	55	25	9	4	3	1	4	83	7	1605
2017	CR-03	50	28	10	5	3	0	3	81	8	468
2017	CR-04	58	23	8	4	3	1	5	85	7	883
2017	CR-05	56	23	12	3	3	0	3	82	6	240

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	63	16	8	5	3	1	4	83	9	1597
2017	CR-03	63	15	9	6	3	1	3	81	9	466
2017	CR-04	64	15	7	5	3	1	5	84	9	877
2017	CR-05	60	18	10	4	5	1	3	80	9	240

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	58	5	2	1	1	1	32	94	2	1605
2017	CR-03	56	6	3	1	0	1	32	93	2	468
2017	CR-04	59	5	2	1	1	1	32	95	2	883
2017	CR-05	56	6	3	1	0	0	33	93	2	240

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	66	13	5	2	1	1	12	91	3	1593
2017	CR-03	66	12	3	1	0	2	15	94	2	465
2017	CR-04	68	12	6	2	1	1	11	91	3	876
2017	CR-05	59	17	7	2	3	1	10	86	6	238

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	40	18	13	11	12	2	5	62	24	1607
2017	CR-03	35	20	16	13	12	2	3	58	25	469
2017	CR-04	41	19	12	10	11	1	6	64	23	884
2017	CR-05	45	14	13	8	13	3	4	63	23	240

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	48	27	13	4	3	1	4	79	7	1604
2017	CR-03	51	27	11	5	2	1	5	82	7	469
2017	CR-04	47	28	13	4	3	1	4	79	7	880
2017	CR-05	46	24	17	5	3	1	3	73	9	241

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	20	35	32	9	3	1	1	56	12	1606
2017	CR-03	27	38	27	5	1	1	1	66	6	472
2017	CR-04	18	34	33	10	4	1	1	53	14	881
2017	CR-05	15	31	37	11	5	0	0	47	17	240

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	6	13	35	28	16	1	1	45	20	1606
2017	CR-03	4	9	30	31	23	1	2	56	13	468
2017	CR-04	6	15	39	26	13	1	1	40	21	883
2017	CR-05	12	18	30	25	13	1	1	40	30	241

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	26	40	14	9	6	5	0	69	16	1610
2017	CR-03	29	37	16	9	5	5	1	69	15	473
2017	CR-04	25	42	15	8	5	5	0	71	14	882
2017	CR-05	21	39	12	12	10	6	0	64	24	241

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	21	38	17	12	8	3	62	21	1613
2017	CR-03	24	37	19	10	7	3	63	18	474
2017	CR-04	21	38	16	12	8	4	62	21	884
2017	CR-05	17	40	18	13	10	1	59	23	241

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	20	80	1610
2017	CR-03	19	81	472
2017	CR-04	19	81	884
2017	CR-05	24	76	240
2014	CR	19	81	1662
2014	CR-03	17	83	477
2014	CR-04	18	82	890
2014	CR-05	22	78	288

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CR	82	18	322
2017	CR-03	82	18	91
2017	CR-04	79	21	166
2017	CR-05	90	10	58
2014	CR	79	21	308
2014	CR-03	78	22	81
2014	CR-04	80	20	161
2014	CR-05	79	21	62

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	43	34	10	9	3	2	0	78	12	262
2017	CR-03	46	35	5	9	1	3	0	83	11	74
2017	CR-04	43	33	10	6	5	2	1	78	12	131
2017	CR-05	35	32	15	15	2	0	0	67	17	52
2014	CR	42	35	7	11	5	0	0	78	16	242
2014	CR-03	35	37	10	14	5	0	0	72	19	63
2014	CR-04	47	35	5	8	5	0	0	82	13	128
2014	CR-05	37	37	6	14	6	0	0	73	20	49

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	31	21	18	12	13	3	1	33	67	1613
2017	CR-03	31	25	17	11	11	4	1	32	68	474
2017	CR-04	34	19	18	12	13	3	1	35	65	885
2017	CR-05	22	19	22	13	22	2	1	23	77	240

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	22	1033
2017	CR-03	17	298
2017	CR-04	23	545
2017	CR-05	29	180

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	26	1033
2017	CR-03	23	298
2017	CR-04	25	545
2017	CR-05	38	180

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CR	25	1033
2017	CR-03	28	298
2017	CR-04	25	545
2017	CR-05	23	180

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CR	35	1033
2017	CR-03	34	298
2017	CR-04	32	545
2017	CR-05	46	180

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CR	7	1033
2017	CR-03	5	298
2017	CR-04	8	545
2017	CR-05	9	180

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CR	45	1033
2017	CR-03	45	298
2017	CR-04	48	545
2017	CR-05	41	180

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CR	6	54	17	10	3	11	994
2017	CR-03	9	55	14	8	4	10	283
2017	CR-04	5	57	15	11	2	10	525
2017	CR-05	4	42	25	10	4	15	176

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	14	21	16	16	23	2	9	39	43	1041
2017	CR-03	16	27	16	13	18	1	8	48	34	304
2017	CR-04	12	19	16	17	23	3	10	36	46	548
2017	CR-05	13	17	17	17	28	1	6	33	49	179

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CR	6	12	13	17	45	2	6	19	67	1040
2017	CR-03	7	15	15	16	42	1	4	23	62	303
2017	CR-04	5	11	13	17	45	2	6	17	69	547
2017	CR-05	4	11	11	15	49	2	8	17	71	180

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)