2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 48 4 10 4 0 0 82 13 11706
2017 Term 47 42 3 6 2 0 0 89 7 3406
2017 Casual 53 36 2 7 2 0 0 89 8 390
2017 Student 53 37 3 5 1 0 0 91 7 259
2014 Indeterminate (permanent) 30 49 5 11 4 0 0 79 15 12756
2014 Term 43 45 4 7 1 0 0 88 8 2009
2014 Casual 50 38 3 7 1 0 0 89 8 256
2014 Student 55 36 4 3 1 0 0 91 5 174
2014 Governor-in-council appointment 62 25 0 11 3 0 0 86 14 28
2011 Indeterminate (permanent) 32 48 5 11 3 0 0 81 15 14976
2011 Term 48 40 3 7 2 0 0 88 9 1506
2011 Casual 47 42 1 10 0 0 0 89 10 109
2011 Student 42 44 6 6 2 0 0 86 8 233
2008 Indeterminate (permanent) 31 48 5 11 4 0 0 80 15 13540
2008 Term 43 44 4 7 1 0 0 88 9 1027
2008 Casual 57 33 4 4 1 0 0 90 6 72
2008 Student 31 44 11 14 0 0 0 75 14 33

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 69 23 3 2 1 1 1 93 3 11684
2017 Term 83 13 1 1 0 0 0 97 2 3398
2017 Casual 81 14 1 2 1 1 1 96 3 389
2017 Student 82 13 3 1 0 0 1 96 1 259
2014 Indeterminate (permanent) 67 24 4 3 1 0 1 92 4 12752
2014 Term 78 17 2 1 1 0 1 96 2 2009
2014 Casual 81 14 2 2 1 0 0 96 2 256
2014 Student 82 13 2 1 2 0 1 95 3 174
2014 Governor-in-council appointment 91 0 6 0 3 0 0 91 3 28
2011 Indeterminate (permanent) 70 21 3 3 1 0 1 93 4 14984
2011 Term 81 14 2 2 0 0 0 96 2 1508
2011 Casual 88 8 2 2 1 0 0 96 3 109
2011 Student 76 17 2 3 1 0 0 94 4 233
2008 Indeterminate (permanent) 70 21 4 3 1 0 1 92 4 13518
2008 Term 81 14 2 2 0 0 0 96 2 1028
2008 Casual 81 13 1 3 0 2 0 96 3 72
2008 Student 81 15 3 0 0 0 0 97 0 33

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 65 20 5 6 3 0 1 86 9 11694
2017 Term 80 12 3 2 1 0 1 94 3 3403
2017 Casual 75 16 4 3 3 0 1 91 5 389
2017 Student 70 13 8 7 1 0 1 84 8 260
2014 Indeterminate (permanent) 63 20 6 6 4 0 1 85 10 12743
2014 Term 74 16 3 3 2 0 2 92 5 2009
2014 Casual 79 11 3 4 1 0 0 92 5 256
2014 Student 64 19 6 6 2 1 1 85 9 174
2014 Governor-in-council appointment 86 0 7 6 0 0 0 86 6 28
2011 Indeterminate (permanent) 64 19 5 7 4 0 1 84 10 14973
2011 Term 77 13 3 4 1 0 2 92 6 1510
2011 Casual 82 8 6 2 2 0 0 90 4 109
2011 Student 72 17 4 5 2 0 0 88 7 233
2008 Indeterminate (permanent) 66 18 4 6 4 0 1 86 10 13521
2008 Term 76 13 4 5 2 0 1 89 7 1028
2008 Casual 80 12 3 1 0 0 4 96 1 72
2008 Student 78 15 0 7 0 0 0 93 7 33

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 35 7 13 9 0 0 71 22 11699
2017 Term 45 35 7 9 3 0 0 80 13 3405
2017 Casual 52 32 6 7 4 0 0 83 11 390
2017 Student 56 29 8 4 1 0 0 86 5 260
2014 Indeterminate (permanent) 34 36 8 13 9 0 0 70 22 12747
2014 Term 42 36 8 10 4 0 0 78 14 2008
2014 Casual 50 35 7 5 4 0 0 85 9 256
2014 Student 55 27 9 6 3 0 0 82 10 174
2014 Governor-in-council appointment 68 17 4 7 4 0 0 85 11 28
2011 Indeterminate (permanent) 36 40 8 10 6 0 0 76 16 14951
2011 Term 45 35 7 8 5 0 0 80 13 1509
2011 Casual 45 34 6 10 3 0 2 81 13 111
2011 Student 47 31 7 10 4 0 0 78 15 231

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 43 11 14 7 0 0 68 21 11696
2017 Term 32 42 9 13 4 0 0 74 17 3402
2017 Casual 36 39 8 10 5 1 2 77 15 390
2017 Student 43 31 13 10 2 0 0 75 13 258
2014 Indeterminate (permanent) 22 42 12 16 8 0 0 64 24 12749
2014 Term 29 42 11 13 5 0 0 71 18 2007
2014 Casual 37 34 13 10 2 0 3 74 12 256
2014 Student 42 35 14 6 2 1 2 78 8 174
2014 Governor-in-council appointment 44 47 0 4 3 0 3 94 6 28
2011 Indeterminate (permanent) 23 41 12 15 8 0 1 65 22 14959
2011 Term 32 40 9 13 6 0 1 72 19 1508
2011 Casual 27 36 11 6 6 1 12 72 14 111
2011 Student 30 34 12 13 5 0 5 68 19 233
2008 Indeterminate (permanent) 20 41 13 16 8 0 1 62 24 13554
2008 Term 28 41 9 15 6 0 0 70 21 1025
2008 Casual 35 35 10 8 7 1 3 73 16 73
2008 Student 28 31 10 21 6 0 4 62 28 33

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 40 12 8 4 0 0 75 12 11689
2017 Term 32 37 17 9 6 0 0 69 14 3404
2017 Casual 49 31 11 6 3 0 1 81 8 389
2017 Student 26 38 19 11 5 0 1 65 16 260
2014 Indeterminate (permanent) 31 40 14 9 6 0 0 71 15 12759
2014 Term 28 39 16 10 7 0 0 67 17 2012
2014 Casual 40 39 11 4 4 0 1 80 8 256
2014 Student 29 41 14 12 3 0 1 71 15 174
2014 Governor-in-council appointment 79 17 4 0 0 0 0 96 0 28
2011 Indeterminate (permanent) 36 37 13 8 6 0 0 74 14 14961
2011 Term 33 33 14 11 8 0 0 66 20 1508
2011 Casual 49 31 4 6 10 0 0 80 16 109
2011 Student 32 34 18 12 2 0 1 68 15 233
2008 Indeterminate (permanent) 32 41 13 9 5 0 0 73 14 13547
2008 Term 24 41 17 11 7 0 0 66 18 1028
2008 Casual 41 35 16 6 3 0 0 76 8 72
2008 Student 27 45 7 12 8 0 0 73 20 33

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 39 8 7 3 0 0 81 10 11687
2017 Term 40 37 11 8 4 0 0 77 12 3400
2017 Casual 52 32 8 5 3 0 0 84 8 389
2017 Student 39 35 11 9 4 0 1 75 14 260
2014 Indeterminate (permanent) 38 40 9 7 5 0 0 78 12 12749
2014 Term 36 37 11 9 6 0 0 73 15 2007
2014 Casual 45 35 8 7 5 0 1 81 11 256
2014 Student 38 41 9 9 3 0 1 79 12 174
2014 Governor-in-council appointment 83 14 0 4 0 0 0 96 4 28
2011 Indeterminate (permanent) 40 41 8 6 4 0 0 81 11 14977
2011 Term 36 36 9 10 9 0 0 72 18 1506
2011 Casual 49 32 7 3 7 1 2 83 10 111
2011 Student 33 40 13 8 4 1 0 75 12 232
2008 Indeterminate (permanent) 40 43 8 6 4 0 0 83 10 13553
2008 Term 33 39 12 10 7 0 0 71 17 1024
2008 Casual 42 42 10 0 4 1 2 86 4 73
2008 Student 25 46 5 5 16 4 0 74 21 33

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 39 9 8 3 0 0 80 11 11673
2017 Term 49 35 8 6 2 0 0 85 8 3395
2017 Casual 57 29 8 3 2 0 1 87 5 388
2017 Student 60 29 7 2 1 0 1 90 3 260
2014 Indeterminate (permanent) 35 41 10 9 4 0 0 76 14 12742
2014 Term 41 37 11 8 3 0 0 78 11 2009
2014 Casual 52 34 8 4 2 0 0 86 6 255
2014 Student 58 27 8 5 2 0 1 85 6 174
2014 Governor-in-council appointment 58 24 4 4 7 0 4 85 11 28

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 34 10 9 7 0 1 73 16 11686
2017 Term 45 33 11 7 3 1 1 78 10 3403
2017 Casual 54 26 9 3 3 1 3 84 7 389
2017 Student 58 28 7 3 2 1 2 88 5 260
2014 Indeterminate (permanent) 31 35 13 11 8 0 1 67 20 12747
2014 Term 37 34 15 7 5 1 1 72 13 2011
2014 Casual 46 31 14 2 2 2 4 81 4 256
2014 Student 59 22 8 4 2 2 4 86 6 174
2014 Governor-in-council appointment 55 7 17 10 4 0 7 67 15 28
2011 Indeterminate (permanent) 34 37 12 10 6 0 1 72 17 14973
2011 Term 37 35 13 8 6 1 1 73 14 1510
2011 Casual 55 21 11 5 3 1 6 81 8 111
2011 Student 51 32 8 3 1 1 3 86 5 231

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 24 10 10 11 2 9 66 23 11684
2017 Term 47 21 10 6 5 2 9 77 12 3400
2017 Casual 34 16 13 5 4 4 24 69 13 389
2017 Student 26 13 12 8 7 2 30 59 23 260
2014 Indeterminate (permanent) 31 24 10 11 14 1 9 61 28 12752
2014 Term 46 24 9 7 5 2 6 76 14 2008
2014 Casual 35 19 10 6 3 2 25 74 12 256
2014 Student 33 14 9 6 2 5 31 73 13 173
2014 Governor-in-council appointment 7 7 17 10 11 4 44 28 40 28
2011 Indeterminate (permanent) 30 24 10 13 15 1 8 59 30 14971
2011 Term 42 25 10 9 7 2 6 72 17 1510
2011 Casual 36 13 7 5 7 2 29 72 18 111
2011 Student 31 17 11 6 3 1 31 71 13 233
2008 Indeterminate (permanent) 35 25 8 11 13 1 7 65 26 13537
2008 Term 50 24 7 7 5 1 6 80 13 1026
2008 Casual 34 24 9 5 7 5 15 73 15 72
2008 Student 29 12 8 14 8 0 28 57 32 33

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 45 11 8 5 0 0 76 13 11698
2017 Term 34 43 12 7 4 0 0 77 11 3405
2017 Casual 49 36 8 4 3 0 0 85 8 389
2017 Student 32 42 15 7 5 0 0 74 12 260
2014 Indeterminate (permanent) 25 46 13 9 6 0 0 71 16 12751
2014 Term 30 45 12 8 5 0 0 76 12 2012
2014 Casual 39 43 11 5 2 0 0 82 7 256
2014 Student 32 42 14 8 4 0 0 73 12 174
2014 Governor-in-council appointment 83 10 4 4 0 0 0 93 4 28
2011 Indeterminate (permanent) 31 42 12 9 6 0 0 72 15 14959
2011 Term 35 37 12 9 7 0 0 72 16 1504
2011 Casual 53 30 6 6 7 0 0 82 12 110
2011 Student 36 38 17 7 2 0 0 74 9 232
2008 Indeterminate (permanent) 32 42 11 9 5 0 0 75 14 13443
2008 Term 34 41 15 6 4 0 0 74 11 1026
2008 Casual 48 35 10 3 4 0 0 83 7 72
2008 Student 28 43 9 9 10 0 0 72 19 33

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 36 16 14 10 0 0 60 24 11696
2017 Term 27 34 18 12 8 1 0 61 20 3401
2017 Casual 42 34 12 6 4 0 1 77 11 390
2017 Student 43 34 11 5 5 0 1 78 11 260
2014 Indeterminate (permanent) 17 35 19 16 12 0 0 53 28 12750
2014 Term 23 34 19 14 9 0 0 57 23 2012
2014 Casual 39 40 13 6 2 0 0 78 8 256
2014 Student 41 31 17 8 3 1 0 73 10 174
2014 Governor-in-council appointment 54 25 22 0 0 0 0 78 0 28
2011 Indeterminate (permanent) 18 36 18 16 12 0 0 54 28 14980
2011 Term 21 35 16 15 12 1 0 57 27 1508
2011 Casual 43 34 12 6 5 1 0 77 11 111
2011 Student 37 39 13 8 2 0 1 77 10 230

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 44 12 9 5 0 0 74 14 11690
2017 Term 42 41 9 6 2 0 0 83 8 3404
2017 Casual 45 37 7 7 3 1 0 83 10 390
2017 Student 37 37 12 12 2 0 1 75 14 260

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 42 10 5 3 0 0 82 8 11680
2017 Term 48 38 9 3 2 0 0 86 5 3399
2017 Casual 53 35 6 5 2 0 0 87 7 390
2017 Student 46 39 8 5 2 0 1 85 7 259
2014 Indeterminate (permanent) 35 43 12 5 4 1 0 79 9 12751
2014 Term 42 39 10 5 3 1 0 81 8 2011
2014 Casual 45 42 9 2 1 0 0 88 3 255
2014 Student 42 34 14 6 2 1 1 77 8 174
2014 Governor-in-council appointment 83 4 14 0 0 0 0 86 0 28
2011 Indeterminate (permanent) 34 43 12 6 4 1 0 78 10 14963
2011 Term 38 39 10 7 4 1 0 78 12 1509
2011 Casual 51 30 9 6 2 2 0 82 8 111
2011 Student 32 44 13 7 2 1 0 78 9 231
2008 Indeterminate (permanent) 41 40 10 5 3 1 0 81 9 13542
2008 Term 46 41 8 4 2 1 0 87 5 1025
2008 Casual 51 35 10 3 1 0 0 86 4 73
2008 Student 43 26 11 15 6 0 0 69 21 33

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 38 15 12 10 0 0 63 22 11689
2017 Term 32 37 17 8 6 0 0 69 15 3401
2017 Casual 45 33 14 4 4 1 0 78 8 389
2017 Student 40 41 8 5 4 0 1 82 10 260

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 50 36 9 3 2 0 0 86 5 11678
2017 Term 52 33 10 3 1 0 0 85 4 3397
2017 Casual 61 29 7 2 2 0 0 90 3 388
2017 Student 43 37 14 4 1 0 0 81 5 259
2014 Indeterminate (permanent) 56 31 9 3 2 0 0 87 4 12744
2014 Term 58 30 8 2 2 0 0 89 4 2011
2014 Casual 63 26 9 2 1 0 0 89 2 256
2014 Student 55 31 9 4 1 0 0 86 5 174
2014 Governor-in-council appointment 90 4 6 0 0 0 0 94 0 28
2011 Indeterminate (permanent) 55 32 8 3 2 0 0 87 5 14975
2011 Term 55 30 9 3 2 0 0 85 5 1507
2011 Casual 62 24 10 4 1 0 0 86 5 109
2011 Student 48 40 9 2 0 0 0 89 2 233

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 38 14 14 9 0 0 63 23 11657
2017 Term 21 33 20 15 8 1 1 56 24 3387
2017 Casual 32 31 16 11 5 2 3 66 17 389
2017 Student 28 35 15 15 3 1 3 66 18 259
2014 Indeterminate (permanent) 16 37 15 17 14 0 0 54 31 12752
2014 Term 16 33 20 17 12 1 1 50 30 2011
2014 Casual 23 35 20 9 7 1 5 63 16 256
2014 Student 28 34 17 10 8 1 2 64 18 174
2014 Governor-in-council appointment 58 34 4 0 4 0 0 93 4 28
2011 Indeterminate (permanent) 22 36 14 15 12 0 0 58 27 14971
2011 Term 19 30 18 16 15 1 1 50 32 1507
2011 Casual 33 31 13 11 8 1 3 67 20 111
2011 Student 27 32 18 12 6 2 4 62 19 232

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 34 16 12 9 0 0 63 21 11663
2017 Term 25 31 21 13 8 1 1 57 22 3392
2017 Casual 39 31 13 8 6 1 2 72 14 387
2017 Student 32 33 17 12 5 0 1 65 17 259
2014 Indeterminate (permanent) 22 34 18 14 11 0 0 57 25 12754
2014 Term 21 32 21 13 11 1 1 54 24 2012
2014 Casual 34 32 19 5 8 0 2 67 13 256
2014 Student 34 36 14 10 3 1 2 72 14 174
2014 Governor-in-council appointment 44 35 17 4 0 0 0 79 4 28

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 40 14 11 6 0 0 69 17 11669
2017 Term 37 39 13 7 4 0 0 76 11 3393
2017 Casual 49 34 7 5 4 1 1 85 9 387
2017 Student 40 36 14 6 2 1 2 78 8 258
2014 Indeterminate (permanent) 23 39 17 13 8 0 0 63 21 12749
2014 Term 32 40 14 9 4 0 0 72 14 2011
2014 Casual 42 41 9 5 2 1 0 84 7 255
2014 Student 45 34 13 5 1 1 2 81 6 174
2014 Governor-in-council appointment 58 20 15 7 0 0 0 78 7 28
2011 Indeterminate (permanent) 30 42 13 10 5 0 0 72 15 14959
2011 Term 39 38 11 8 4 0 0 78 11 1508
2011 Casual 48 38 6 4 1 1 1 88 5 110
2011 Student 44 39 11 3 0 1 2 85 4 232

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 41 12 6 4 0 0 78 10 11659
2017 Term 42 37 12 6 3 0 0 79 9 3391
2017 Casual 58 30 7 2 3 0 0 89 5 387
2017 Student 43 37 10 6 3 0 1 81 9 258
2014 Indeterminate (permanent) 33 42 13 7 5 0 0 75 12 12745
2014 Term 39 39 12 5 4 0 0 78 10 2010
2014 Casual 53 34 7 4 2 0 0 87 6 255
2014 Student 45 37 10 5 2 1 0 83 7 174
2014 Governor-in-council appointment 81 19 0 0 0 0 0 100 0 26
2011 Indeterminate (permanent) 35 42 11 7 4 0 0 78 12 14978
2011 Term 39 36 11 8 5 0 0 76 14 1508
2011 Casual 56 31 6 3 4 0 0 87 7 111
2011 Student 39 46 11 3 1 0 0 85 4 232
2008 Indeterminate (permanent) 37 43 9 7 4 0 0 80 11 13552
2008 Term 39 40 11 6 4 0 0 79 10 1028
2008 Casual 55 34 9 0 3 0 0 89 3 72
2008 Student 46 31 6 11 6 0 0 77 17 33

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 38 33 16 7 4 0 2 73 11 11705
2017 Term 52 28 11 3 1 1 4 84 5 3403
2017 Casual 64 24 6 0 1 1 4 92 2 390
2017 Student 70 23 4 1 0 0 3 95 1 260
2014 Indeterminate (permanent) 38 33 17 7 4 0 2 72 11 12757
2014 Term 56 26 10 2 2 1 2 85 4 2012
2014 Casual 63 29 4 2 0 0 1 93 3 256
2014 Student 70 25 2 1 0 1 1 97 1 173
2014 Governor-in-council appointment 17 39 25 4 11 0 4 58 15 28
2011 Indeterminate (permanent) 35 33 17 8 6 0 2 69 14 14974
2011 Term 54 25 11 4 2 0 3 82 6 1505
2011 Casual 49 34 10 3 1 0 3 86 4 110
2011 Student 56 33 7 1 1 0 1 90 2 233
2008 Indeterminate (permanent) 28 34 21 11 6 0 1 62 17 13547
2008 Term 45 33 13 4 1 1 2 80 6 1028
2008 Casual 51 30 8 5 3 0 2 83 8 73
2008 Student 60 29 9 0 0 2 0 91 0 33

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 12 25 36 16 7 1 3 24 39 11664
2017 Term 5 13 28 24 18 3 9 48 21 3386
2017 Casual 7 14 24 22 20 3 10 48 24 388
2017 Student 3 10 29 26 22 3 7 53 15 259
2014 Indeterminate (permanent) 14 31 35 13 5 1 2 19 46 12736
2014 Term 7 19 34 21 13 2 4 36 27 2008
2014 Casual 6 18 33 22 15 1 5 40 25 256
2014 Student 6 14 23 30 17 2 8 52 22 172
2014 Governor-in-council appointment 3 10 15 29 25 0 18 67 15 28
2011 Indeterminate (permanent) 17 32 32 12 5 1 2 17 50 14950
2011 Term 11 21 32 17 12 1 5 32 34 1505
2011 Casual 7 22 21 25 18 2 5 47 31 111
2011 Student 5 19 33 23 15 4 2 40 26 233
2008 Indeterminate (permanent) 18 33 32 12 4 1 1 15 52 13524
2008 Term 8 20 32 24 11 2 3 36 30 1026
2008 Casual 4 27 27 20 14 1 7 37 34 73
2008 Student 7 22 22 20 15 6 9 41 34 33

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 19 30 22 13 3 4 38 30 11619
2017 Term 6 11 21 24 24 6 9 56 20 3378
2017 Casual 5 8 20 19 30 7 10 60 16 388
2017 Student 4 6 14 22 39 8 7 72 11 259
2014 Indeterminate (permanent) 14 25 32 17 8 2 3 26 40 12724
2014 Term 11 17 26 19 17 5 4 40 31 2006
2014 Casual 8 14 27 18 16 9 7 41 26 256
2014 Student 3 10 17 27 28 6 9 65 15 174
2014 Governor-in-council appointment 6 10 11 22 33 0 18 67 20 28
2011 Indeterminate (permanent) 18 25 29 17 7 2 2 25 45 14941
2011 Term 26 21 24 13 11 2 4 25 49 1505
2011 Casual 11 19 23 18 18 3 8 40 33 111
2011 Student 6 12 24 26 22 7 3 54 20 233
2008 Indeterminate (permanent) 19 27 28 16 7 2 2 23 48 13513
2008 Term 8 19 25 24 17 5 3 44 29 1025
2008 Casual 5 16 13 36 22 0 7 63 23 72
2008 Student 2 30 7 32 12 6 11 53 38 33

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 23 29 15 8 2 6 25 44 11640
2017 Term 7 13 23 20 19 6 12 48 24 3370
2017 Casual 9 13 23 16 18 7 13 43 28 387
2017 Student 10 12 22 17 22 7 9 47 26 260
2014 Indeterminate (permanent) 20 27 27 13 6 2 5 20 51 12728
2014 Term 10 17 25 19 15 5 9 39 32 2005
2014 Casual 10 19 28 18 12 4 8 34 34 255
2014 Student 8 18 27 18 14 4 12 38 30 172
2014 Governor-in-council appointment 4 4 20 18 36 0 18 67 9 28
2011 Indeterminate (permanent) 23 27 26 13 6 2 4 20 52 14933
2011 Term 13 19 23 18 13 4 10 36 37 1503
2011 Casual 16 22 14 18 14 5 10 38 45 110
2011 Student 15 22 23 16 14 3 9 33 41 233
2008 Indeterminate (permanent) 22 27 27 14 5 2 3 20 51 13502
2008 Term 8 17 28 23 13 5 6 41 27 1024
2008 Casual 12 22 24 19 13 2 8 35 38 72
2008 Student 12 14 30 21 8 4 11 34 31 33

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 18 32 22 10 1 5 34 31 11595
2017 Term 5 9 19 25 25 4 14 60 17 3371
2017 Casual 4 7 14 25 34 2 14 71 13 385
2017 Student 1 3 14 29 40 4 9 80 5 259
2014 Indeterminate (permanent) 11 21 33 21 8 1 4 31 34 12702
2014 Term 5 10 23 27 21 2 11 55 18 2002
2014 Casual 4 3 23 31 23 4 11 64 9 253
2014 Student 2 3 18 29 35 3 11 73 6 174
2014 Governor-in-council appointment 4 0 3 25 58 0 11 93 4 28
2011 Indeterminate (permanent) 14 22 32 19 8 1 4 29 38 14914
2011 Term 9 12 22 24 21 1 11 51 24 1499
2011 Casual 9 11 22 25 24 3 6 55 22 111
2011 Student 4 8 19 32 27 2 8 66 13 233
2008 Indeterminate (permanent) 14 23 34 19 7 1 3 27 38 13501
2008 Term 5 10 23 29 24 2 7 58 17 1023
2008 Casual 5 16 16 29 21 3 10 57 24 72
2008 Student 0 12 19 20 25 6 18 59 16 33

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 23 29 16 10 2 5 28 41 11643
2017 Term 6 9 20 21 26 5 14 58 18 3378
2017 Casual 5 12 12 24 28 4 15 64 21 387
2017 Student 4 6 16 25 38 2 9 71 11 260
2014 Indeterminate (permanent) 23 27 27 12 6 1 3 19 53 12733
2014 Term 10 15 23 22 18 3 10 46 28 2007
2014 Casual 9 10 18 21 26 6 10 57 22 254
2014 Student 2 9 16 23 33 3 14 68 13 174
2014 Governor-in-council appointment 14 4 4 11 47 6 15 74 22 28
2011 Indeterminate (permanent) 25 26 26 13 6 1 3 20 53 14954
2011 Term 15 15 21 19 18 3 8 42 34 1503
2011 Casual 12 15 21 18 22 3 10 45 31 110
2011 Student 7 11 19 25 25 5 8 58 21 233
2008 Indeterminate (permanent) 23 28 26 14 6 1 2 20 52 13501
2008 Term 8 12 24 27 21 2 6 52 21 1026
2008 Casual 8 11 12 33 21 0 14 64 23 72
2008 Student 6 15 14 21 23 6 14 55 27 33

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 21 28 19 11 3 5 33 36 11642
2017 Term 11 15 21 16 19 8 9 43 31 3385
2017 Casual 8 13 17 17 21 12 12 50 28 387
2017 Student 5 8 12 17 34 12 11 67 17 258
2014 Indeterminate (permanent) 12 18 27 23 11 3 5 37 33 12718
2014 Term 12 16 22 18 17 7 7 42 33 2007
2014 Casual 13 18 19 18 15 9 8 40 37 254
2014 Student 6 8 13 17 30 15 12 64 19 173
2014 Governor-in-council appointment 6 15 11 10 22 18 18 50 33 28
2011 Indeterminate (permanent) 13 19 27 22 12 3 6 37 34 14925
2011 Term 14 13 20 20 19 6 8 45 31 1496
2011 Casual 13 19 11 20 16 12 10 46 41 111
2011 Student 9 8 19 20 25 9 11 55 22 232
2008 Indeterminate (permanent) 16 22 28 20 9 2 4 31 40 13510
2008 Term 14 19 23 19 16 5 5 38 36 1028
2008 Casual 11 20 19 29 8 6 8 42 36 73
2008 Student 2 12 30 14 19 8 14 42 19 33

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 26 32 12 6 2 4 20 46 11649
2017 Term 10 18 31 16 14 5 7 34 31 3385
2017 Casual 7 11 26 19 19 5 12 46 22 388
2017 Student 9 9 22 17 28 7 10 53 21 260
2014 Indeterminate (permanent) 19 27 32 12 5 2 3 18 49 12729
2014 Term 12 19 31 16 12 5 6 32 34 2006
2014 Casual 8 17 30 16 15 7 7 36 29 253
2014 Student 6 13 23 23 20 9 8 51 22 173
2014 Governor-in-council appointment 3 11 32 11 22 7 15 42 17 28
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 69 16 5 4 3 0 3 88 7 11689
2017 Term 76 10 4 2 2 1 5 92 4 3401
2017 Casual 66 12 5 3 1 0 12 90 5 390
2017 Student 65 15 6 5 2 1 7 87 7 259
2014 Indeterminate (permanent) 69 16 5 4 3 0 4 88 7 12754
2014 Term 76 11 3 2 2 0 4 91 5 2008
2014 Casual 71 13 4 3 1 0 9 92 4 256
2014 Student 70 16 3 3 2 1 5 92 5 174
2014 Governor-in-council appointment 75 4 4 6 0 0 11 89 7 28
2011 Indeterminate (permanent) 68 16 5 5 3 0 4 87 8 14969
2011 Term 78 10 4 3 3 0 4 91 6 1509
2011 Casual 76 9 1 3 1 0 9 94 5 111
2011 Student 70 16 4 5 1 1 3 90 6 232
2008 Indeterminate (permanent) 67 13 5 4 4 1 6 86 9 13537
2008 Term 70 9 6 4 3 1 7 86 8 1024
2008 Casual 79 9 3 1 1 2 5 94 3 73
2008 Student 56 15 5 10 2 2 11 81 14 33

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 31 16 11 8 6 4 62 21 11691
2017 Term 33 26 14 8 5 8 6 69 14 3402
2017 Casual 36 22 11 6 4 9 12 73 12 389
2017 Student 36 26 9 6 2 6 16 79 10 260
2014 Indeterminate (permanent) 25 31 17 10 8 4 3 62 20 12753
2014 Term 33 28 15 7 6 6 4 69 15 2009
2014 Casual 31 28 11 6 3 11 10 75 11 256
2014 Student 39 26 9 6 2 9 8 79 10 174
2014 Governor-in-council appointment 25 11 10 4 0 17 33 73 7 28

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 31 9 9 7 1 0 75 16 11686
2017 Term 53 27 8 6 4 2 0 82 10 3402
2017 Casual 60 24 5 4 4 2 0 86 8 390
2017 Student 57 27 7 5 2 0 2 86 7 260
2014 Indeterminate (permanent) 41 31 10 10 7 1 0 73 17 12749
2014 Term 52 27 7 8 5 1 0 80 12 2009
2014 Casual 58 27 6 7 1 0 1 86 8 256
2014 Student 62 22 7 3 2 2 0 86 6 174
2014 Governor-in-council appointment 67 11 7 0 0 7 7 91 0 28

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 37 14 14 7 2 1 64 22 11682
2017 Term 35 35 11 12 4 2 1 72 17 3397
2017 Casual 48 29 9 8 2 3 0 80 10 390
2017 Student 50 28 5 8 3 2 4 82 12 260
2014 Indeterminate (permanent) 21 39 14 15 7 2 1 62 23 12758
2014 Term 29 39 11 12 5 3 0 70 18 2011
2014 Casual 39 40 10 6 2 3 1 81 8 256
2014 Student 48 29 10 6 1 4 2 82 8 174
2014 Governor-in-council appointment 46 28 15 4 0 7 0 80 4 28
2011 Indeterminate (permanent) 22 37 14 16 9 2 1 60 25 14992
2011 Term 24 37 13 13 10 2 1 63 23 1510
2011 Casual 42 29 8 9 5 5 3 76 15 111
2011 Student 40 32 11 10 3 3 2 76 13 233
2008 Indeterminate (permanent) 22 37 13 15 9 3 1 62 25 13544
2008 Term 30 40 12 12 3 2 1 72 16 1026
2008 Casual 36 34 10 11 5 2 1 72 17 73
2008 Student 39 25 10 23 0 4 0 66 23 33

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 27 16 14 11 10 1 54 28 11694
2017 Term 27 25 14 10 8 15 1 61 21 3400
2017 Casual 35 20 13 7 4 18 2 69 14 389
2017 Student 34 22 8 4 1 28 5 82 7 260
2014 Indeterminate (permanent) 19 27 18 14 11 10 1 52 28 12756
2014 Term 23 28 15 13 11 10 1 56 27 2010
2014 Casual 29 25 13 6 6 16 4 67 16 256
2014 Student 41 16 9 3 2 27 2 80 8 174
2014 Governor-in-council appointment 40 18 10 4 0 21 7 81 5 28
2011 Indeterminate (permanent) 20 27 17 14 12 8 1 53 29 14976
2011 Term 19 26 15 15 14 9 1 50 33 1503
2011 Casual 33 18 14 9 6 15 4 63 20 111
2011 Student 35 28 10 6 4 14 4 77 11 233
2008 Indeterminate (permanent) 22 28 16 14 12 8 1 54 28 13533
2008 Term 27 31 12 14 7 8 1 64 23 1023
2008 Casual 30 30 14 13 4 9 0 66 19 73
2008 Student 30 18 24 7 2 16 3 59 12 33

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 22 18 18 13 17 2 39 38 11695
2017 Term 15 20 16 13 9 24 2 49 29 3400
2017 Casual 21 15 14 9 6 30 6 56 22 389
2017 Student 18 15 12 8 6 34 7 57 23 260
2014 Indeterminate (permanent) 8 21 20 18 16 14 2 35 41 12754
2014 Term 13 20 18 14 14 19 1 42 36 2011
2014 Casual 13 21 17 11 4 27 6 51 23 256
2014 Student 28 14 9 10 5 31 5 64 22 174
2014 Governor-in-council appointment 15 11 21 4 0 43 7 51 7 28

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 40 41 8 7 4 0 0 81 10 11683
2017 Term 52 35 6 4 2 0 0 88 6 3396
2017 Casual 62 27 6 3 2 0 0 89 5 388
2017 Student 66 24 5 3 0 0 1 92 3 259
2014 Indeterminate (permanent) 37 43 9 7 3 0 0 80 11 12750
2014 Term 46 38 8 6 2 0 0 84 8 2009
2014 Casual 60 30 6 2 2 0 0 90 4 256
2014 Student 60 30 3 4 1 0 1 92 5 174
2014 Governor-in-council appointment 75 14 0 4 0 0 7 96 4 28
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 38 12 9 5 1 0 74 14 11694
2017 Term 44 34 10 7 3 1 1 79 11 3404
2017 Casual 41 32 12 8 4 1 2 76 12 389
2017 Student 48 30 8 6 5 0 2 81 11 258
2014 Indeterminate (permanent) 32 38 13 9 7 1 0 71 16 12759
2014 Term 41 35 11 7 5 1 0 77 11 2008
2014 Casual 48 33 9 5 2 0 3 84 7 255
2014 Student 47 34 6 6 5 1 0 83 11 174
2014 Governor-in-council appointment 66 20 11 4 0 0 0 85 4 28
2011 Indeterminate (permanent) 29 38 14 11 7 1 0 68 18 14976
2011 Term 36 35 12 10 5 1 0 72 15 1508
2011 Casual 49 27 8 9 2 2 3 80 11 111
2011 Student 41 32 13 10 1 1 2 75 11 232
2008 Indeterminate (permanent) 26 35 14 13 11 1 1 61 24 13543
2008 Term 34 34 13 10 7 1 1 69 17 1027
2008 Casual 46 33 6 8 3 1 3 82 11 73
2008 Student 43 25 9 11 6 6 0 72 18 33

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 33 11 6 4 2 1 78 10 11693
2017 Term 55 27 9 4 2 2 1 85 6 3405
2017 Casual 54 27 10 3 2 4 1 85 5 389
2017 Student 57 28 7 4 1 2 1 88 5 260
2014 Indeterminate (permanent) 39 33 13 7 5 2 0 74 12 12757
2014 Term 50 29 10 4 3 3 1 82 7 2010
2014 Casual 57 32 5 2 1 2 1 92 3 256
2014 Student 62 23 11 1 1 3 0 87 2 174
2014 Governor-in-council appointment 75 17 4 0 0 4 0 96 0 28
2011 Indeterminate (permanent) 38 33 14 8 5 2 0 73 13 14973
2011 Term 48 29 12 5 3 2 0 79 9 1510
2011 Casual 56 26 11 2 2 1 3 85 4 111
2011 Student 52 32 8 4 1 2 0 87 5 232
2008 Indeterminate (permanent) 35 33 14 9 7 3 1 70 16 13549
2008 Term 44 32 11 5 5 3 0 79 10 1026
2008 Casual 47 38 3 6 3 2 1 88 9 73
2008 Student 45 25 5 10 11 5 0 74 21 33

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 42 35 10 8 5 1 0 78 12 11691
2017 Term 53 30 9 5 2 1 1 84 7 3394
2017 Casual 52 31 9 4 3 0 1 84 6 387
2017 Student 56 29 9 4 1 1 0 86 5 260
2014 Indeterminate (permanent) 37 36 11 9 5 1 0 74 14 12754
2014 Term 48 33 9 5 4 1 0 82 9 2008
2014 Casual 52 36 6 3 1 1 0 89 4 256
2014 Student 56 27 10 5 2 1 0 83 7 174
2014 Governor-in-council appointment 83 15 3 0 0 0 0 97 0 28
2011 Indeterminate (permanent) 36 37 11 10 6 1 0 73 16 14963
2011 Term 45 32 10 8 5 1 0 77 13 1506
2011 Casual 55 29 4 8 2 2 1 86 10 111
2011 Student 51 31 7 9 1 0 1 83 10 233
2008 Indeterminate (permanent) 33 36 11 11 8 1 0 70 19 13533
2008 Term 40 34 11 8 5 1 0 75 13 1025
2008 Casual 47 34 9 1 7 2 0 83 9 73
2008 Student 36 32 9 4 14 5 0 71 19 33

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 78 12 3 2 2 0 3 93 4 11684
2017 Term 83 8 2 1 1 0 4 96 2 3402
2017 Casual 83 9 2 2 1 0 3 95 3 390
2017 Student 80 12 2 3 1 1 2 94 4 260
2014 Indeterminate (permanent) 76 13 3 1 2 0 3 93 4 12750
2014 Term 81 10 2 1 2 0 4 95 3 2010
2014 Casual 83 10 3 0 0 0 3 96 1 256
2014 Student 80 11 5 1 1 1 1 93 2 174
2014 Governor-in-council appointment 96 4 0 0 0 0 0 100 0 28
2011 Indeterminate (permanent) 77 12 3 2 2 0 3 92 4 14966
2011 Term 82 9 2 2 2 0 3 94 3 1507
2011 Casual 87 6 2 1 0 0 4 97 1 111
2011 Student 83 11 1 2 0 0 2 96 2 233
2008 Indeterminate (permanent) 78 8 3 2 3 1 6 92 5 13532
2008 Term 80 6 3 2 2 1 6 93 4 1026
2008 Casual 84 8 1 1 0 1 4 97 1 73
2008 Student 78 14 2 6 0 0 0 92 6 33

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 46 23 7 5 8 3 8 77 15 11683
2017 Term 44 18 7 4 5 7 15 79 11 3397
2017 Casual 50 17 8 3 2 6 14 84 6 388
2017 Student 57 16 5 3 2 3 14 88 6 260
2014 Indeterminate (permanent) 41 24 9 6 9 3 8 73 17 12750
2014 Term 40 19 9 4 6 6 17 76 12 2010
2014 Casual 48 19 8 3 2 5 15 84 6 256
2014 Student 62 16 5 1 3 3 10 90 5 174
2014 Governor-in-council appointment 73 11 0 3 3 4 7 94 6 28
2011 Indeterminate (permanent) 42 27 8 7 9 2 4 74 18 14976
2011 Term 36 25 11 7 10 3 8 68 19 1509
2011 Casual 57 20 3 5 3 3 10 88 9 110
2011 Student 50 25 7 3 2 3 9 86 6 233

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 52 28 8 6 5 1 0 81 11 11682
2017 Term 59 25 8 5 3 1 1 85 8 3402
2017 Casual 64 23 5 2 2 2 1 90 4 389
2017 Student 62 27 4 3 2 0 1 91 5 260

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 27 10 4 5 2 0 81 9 11686
2017 Term 58 24 9 3 3 2 0 84 6 3401
2017 Casual 67 21 7 1 2 2 1 90 3 389
2017 Student 67 21 7 1 2 2 0 91 2 260

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 29 10 6 5 0 0 78 11 11672
2017 Term 56 27 9 5 3 0 0 83 8 3397
2017 Casual 62 25 6 4 2 1 0 88 7 386
2017 Student 63 21 11 2 3 0 0 85 5 260
2014 Indeterminate (permanent) 43 31 12 7 6 0 0 75 13 12747
2014 Term 50 31 9 5 4 0 0 82 9 2006
2014 Casual 59 28 8 3 1 0 0 88 4 256
2014 Student 64 23 6 6 1 0 0 87 7 174
2014 Governor-in-council appointment 83 10 4 0 0 0 4 96 0 28
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 41 12 11 5 2 4 71 17 2372
2017 Term 25 49 10 9 2 3 2 78 11 59
2014 Indeterminate (permanent) 26 38 13 10 6 2 4 69 17 2489
2014 Term 41 35 9 6 2 2 5 82 8 54

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 32 16 9 7 10 0 64 17 11701
2017 Term 42 27 11 4 3 12 1 80 8 3405
2017 Casual 46 27 10 3 1 12 1 84 5 390
2017 Student 53 23 5 4 0 13 2 90 4 259
2014 Indeterminate (permanent) 20 32 18 10 7 11 0 60 20 12748
2014 Term 36 29 14 6 4 11 0 74 11 2009
2014 Casual 41 26 12 3 1 16 1 81 5 256
2014 Student 55 21 6 3 1 14 2 89 4 174
2014 Governor-in-council appointment 66 14 10 0 0 11 0 89 0 28
2011 Indeterminate (permanent) 20 29 21 11 9 10 1 55 22 14973
2011 Term 31 29 18 7 5 10 1 67 13 1507
2011 Casual 35 31 13 3 4 12 2 77 8 111
2011 Student 40 30 14 6 1 8 1 77 7 232

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 33 19 12 9 3 0 58 22 11697
2017 Term 41 30 14 6 4 6 1 75 10 3402
2017 Casual 46 29 13 4 3 5 1 79 7 390
2017 Student 47 32 10 4 1 6 1 85 5 260
2014 Indeterminate (permanent) 16 31 22 15 11 4 0 50 27 12753
2014 Term 32 31 17 8 6 5 0 67 15 2007
2014 Casual 39 30 15 5 2 8 1 76 8 256
2014 Student 48 23 14 4 3 7 1 77 8 174
2014 Governor-in-council appointment 73 17 7 3 0 0 0 90 3 28
2011 Indeterminate (permanent) 15 29 22 16 14 3 0 46 31 14954
2011 Term 27 28 19 11 10 5 0 58 23 1506
2011 Casual 38 29 11 11 4 6 2 72 16 111
2011 Student 37 30 13 8 4 6 1 73 13 231
2008 Indeterminate (permanent) 17 31 20 16 14 3 0 49 30 13538
2008 Term 32 34 16 10 5 3 0 68 15 1024
2008 Casual 36 34 13 3 7 4 4 76 10 73
2008 Student 22 41 15 10 9 2 0 65 19 33

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 31 20 15 10 8 0 50 27 11690
2017 Term 30 27 16 8 5 12 1 66 15 3393
2017 Casual 38 24 16 5 3 13 1 72 9 388
2017 Student 40 28 11 6 1 12 1 78 9 257
2014 Indeterminate (permanent) 11 27 24 19 12 7 0 41 33 12747
2014 Term 24 27 20 12 7 9 0 57 21 2008
2014 Casual 30 28 18 8 2 14 0 67 12 255
2014 Student 36 28 8 6 4 16 1 77 13 174
2014 Governor-in-council appointment 66 22 0 13 0 0 0 87 13 28
2011 Indeterminate (permanent) 8 27 23 21 14 6 0 38 38 14958
2011 Term 15 28 18 18 13 7 0 46 34 1504
2011 Casual 20 33 17 13 5 11 2 60 21 110
2011 Student 25 28 17 11 4 13 1 62 18 232
2008 Indeterminate (permanent) 8 28 21 23 15 6 0 38 40 13543
2008 Term 18 30 23 15 6 8 0 52 23 1025
2008 Casual 26 31 19 8 8 8 0 62 18 73
2008 Student 13 26 24 10 11 17 0 47 24 33

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 28 18 14 14 7 0 50 31 11702
2017 Term 34 26 14 10 6 10 0 67 18 3401
2017 Casual 42 24 13 5 4 11 0 75 10 387
2017 Student 42 26 13 8 4 8 0 73 13 260
2014 Indeterminate (permanent) 13 25 20 17 17 8 0 42 36 12746
2014 Term 26 25 18 12 10 10 0 57 24 2008
2014 Casual 32 31 14 7 5 11 0 70 14 256
2014 Student 39 28 13 5 5 9 1 74 11 174
2014 Governor-in-council appointment 80 7 6 6 0 0 0 87 6 28
2011 Indeterminate (permanent) 10 26 20 17 18 9 0 40 38 14962
2011 Term 19 24 17 15 14 11 0 48 32 1505
2011 Casual 28 33 10 10 7 9 2 69 20 110
2011 Student 26 29 13 11 7 13 1 64 21 231
2008 Indeterminate (permanent) 10 27 18 18 18 9 0 41 39 13548
2008 Term 21 31 19 11 8 11 0 58 21 1026
2008 Casual 27 35 17 7 9 5 0 65 17 73
2008 Student 17 31 16 8 15 13 0 55 27 33

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 34 18 16 11 4 0 52 29 11684
2017 Term 31 32 15 9 5 7 0 69 15 3394
2017 Casual 41 28 13 7 3 7 0 75 11 387
2017 Student 35 36 11 7 3 8 1 78 11 260
2014 Indeterminate (permanent) 12 31 19 20 14 4 0 44 36 12742
2014 Term 25 33 16 13 8 4 0 61 22 2008
2014 Casual 33 32 15 9 4 7 1 70 14 256
2014 Student 39 31 14 5 4 7 1 75 10 174
2014 Governor-in-council appointment 66 21 11 3 0 0 0 86 3 28
2011 Indeterminate (permanent) 10 33 19 21 15 3 0 44 37 14957
2011 Term 19 35 15 17 11 2 0 56 29 1505
2011 Casual 25 32 20 11 6 5 2 60 19 110
2011 Student 26 38 15 12 3 6 1 68 17 233
2008 Indeterminate (permanent) 11 35 16 22 14 2 0 47 37 13545
2008 Term 23 39 15 15 5 3 0 64 21 1026
2008 Casual 30 42 13 6 5 4 0 75 11 73
2008 Student 19 31 17 24 2 6 0 53 28 33
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 45 17 9 4 1 0 69 13 11686
2017 Term 36 42 13 5 2 2 0 80 7 3397
2017 Casual 43 38 12 2 2 2 1 83 5 389
2017 Student 43 38 10 4 1 3 0 85 5 260
2014 Indeterminate (permanent) 21 43 19 9 5 2 0 65 15 12752
2014 Term 32 42 15 6 3 2 0 76 9 2010
2014 Casual 34 45 12 2 2 5 0 83 4 256
2014 Student 42 34 13 7 2 2 0 78 9 174
2014 Governor-in-council appointment 58 22 14 3 0 4 0 83 3 28
2011 Indeterminate (permanent) 21 43 17 11 6 1 0 65 17 14964
2011 Term 26 43 15 9 5 1 0 70 14 1507
2011 Casual 39 36 14 6 2 3 1 78 8 111
2011 Student 31 39 15 7 4 4 0 73 11 232

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 44 10 4 2 3 0 83 6 11676
2017 Term 45 39 8 3 1 3 0 87 4 3398
2017 Casual 54 33 6 1 1 5 1 91 3 388
2017 Student 50 33 9 0 1 6 1 89 1 258
2014 Indeterminate (permanent) 37 43 10 4 2 3 0 84 6 12749
2014 Term 42 41 9 3 1 3 0 86 5 2010
2014 Casual 52 37 5 1 1 4 0 93 2 256
2014 Student 45 39 4 3 1 8 1 92 4 174
2014 Governor-in-council appointment 73 17 4 0 0 3 4 96 0 28
2011 Indeterminate (permanent) 33 42 13 6 3 4 0 78 8 14949
2011 Term 36 38 12 7 4 3 0 77 11 1508
2011 Casual 45 34 11 4 0 5 1 84 4 111
2011 Student 41 37 9 5 0 7 1 84 6 232

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 35 39 11 7 4 3 1 77 12 11678
2017 Term 41 34 10 7 3 4 1 79 10 3396
2017 Casual 45 31 9 6 3 3 4 82 9 388
2017 Student 43 32 7 8 4 4 3 80 12 260
2014 Indeterminate (permanent) 35 41 10 7 3 2 1 78 11 12753
2014 Term 43 36 9 6 3 3 1 82 9 2011
2014 Casual 45 34 6 4 4 4 3 84 9 255
2014 Student 48 19 11 10 3 6 3 74 14 174
2014 Governor-in-council appointment 69 14 6 4 0 0 7 89 4 28
2011 Indeterminate (permanent) 31 37 12 9 6 5 1 72 16 14926
2011 Term 38 34 10 8 5 4 1 76 13 1506
2011 Casual 43 25 10 11 1 5 4 75 14 111
2011 Student 38 21 12 11 8 7 4 66 21 231
2008 Indeterminate (permanent) 26 36 13 11 8 5 1 66 20 13532
2008 Term 35 36 12 9 5 4 0 74 14 1027
2008 Casual 40 25 7 11 7 8 2 72 20 73
2008 Student 18 25 24 16 10 2 5 47 28 33

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 24 36 18 11 6 4 1 63 18 11681
2017 Term 26 33 19 9 4 7 2 65 14 3398
2017 Casual 26 30 14 8 3 14 4 69 13 390
2017 Student 28 28 17 9 3 11 5 66 14 259
2014 Indeterminate (permanent) 25 37 18 10 5 4 1 65 16 12751
2014 Term 29 35 15 9 4 7 1 70 14 2010
2014 Casual 21 33 18 8 2 14 3 66 13 256
2014 Student 26 23 18 12 5 12 5 58 20 174
2014 Governor-in-council appointment 57 11 14 0 0 11 7 83 0 28
2011 Indeterminate (permanent) 17 35 21 13 8 6 1 55 22 14962
2011 Term 18 34 21 12 7 6 2 57 21 1508
2011 Casual 19 27 18 11 7 15 3 56 22 111
2011 Student 17 29 20 16 5 10 3 53 24 233

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 24 18 15 14 10 3 46 34 11676
2017 Term 24 24 16 10 9 14 3 58 23 3394
2017 Casual 28 20 9 7 6 15 15 69 18 386
2017 Student 32 20 9 6 5 19 9 71 16 257
2014 Indeterminate (permanent) 15 23 18 16 16 10 2 43 37 12751
2014 Term 21 25 16 13 11 13 2 54 28 2011
2014 Casual 22 21 14 8 3 20 12 63 17 256
2014 Student 33 19 13 5 6 17 7 68 14 174
2014 Governor-in-council appointment 29 10 4 4 3 18 33 80 13 28
2011 Indeterminate (permanent) 12 23 19 17 15 12 3 41 37 14978
2011 Term 18 22 19 13 13 13 3 47 31 1510
2011 Casual 23 21 13 4 8 15 16 63 18 111
2011 Student 22 19 12 12 5 19 12 59 24 232

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 60 20 7 4 2 1 5 85 7 11697
2017 Term 68 13 5 1 1 3 8 91 3 3403
2017 Casual 62 15 3 1 1 3 14 93 3 388
2017 Student 59 17 8 3 1 3 9 87 4 259
2014 Indeterminate (permanent) 58 21 8 4 3 1 5 84 7 12751
2014 Term 65 15 6 2 2 2 7 89 5 2010
2014 Casual 61 16 6 1 0 2 13 91 2 256
2014 Student 58 17 6 1 2 6 11 91 3 174
2014 Governor-in-council appointment 84 10 0 4 0 0 3 96 4 28

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 68 19 5 2 1 2 3 91 4 11687
2017 Term 76 12 4 2 2 3 3 93 4 3404
2017 Casual 75 13 2 0 1 3 5 97 1 389
2017 Student 75 13 4 1 0 4 2 94 1 259
2014 Indeterminate (permanent) 66 21 5 2 1 2 2 91 3 12751
2014 Term 74 13 4 2 2 3 2 92 4 2010
2014 Casual 75 13 2 2 1 2 4 94 3 256
2014 Student 75 13 3 1 1 4 4 96 1 174
2014 Governor-in-council appointment 84 4 9 0 0 4 0 91 0 28
2011 Indeterminate (permanent) 66 20 6 3 1 2 2 90 4 14970
2011 Term 75 12 3 2 2 2 3 92 4 1506
2011 Casual 72 9 3 2 0 5 9 94 2 110
2011 Student 61 19 6 2 1 4 8 90 3 233
2008 Indeterminate (permanent) 67 17 7 2 2 2 3 89 4 13542
2008 Term 73 14 5 2 2 2 2 90 4 1022
2008 Casual 67 20 5 0 1 4 3 93 1 73
2008 Student 77 15 2 0 4 0 2 94 4 33

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 34 17 14 11 3 0 57 26 11688
2017 Term 31 32 14 10 7 5 1 67 18 3399
2017 Casual 37 30 13 4 4 8 4 76 9 390
2017 Student 41 33 9 7 3 6 2 80 11 257
2014 Indeterminate (permanent) 16 32 18 17 13 3 0 50 31 12755
2014 Term 23 31 16 14 10 5 0 57 26 2011
2014 Casual 28 34 14 4 4 10 6 74 9 256
2014 Student 37 32 8 6 5 10 2 79 12 174
2014 Governor-in-council appointment 18 4 27 0 0 15 36 45 0 28
2011 Indeterminate (permanent) 15 33 19 17 14 2 0 49 32 14974
2011 Term 19 27 18 16 17 2 0 47 35 1505
2011 Casual 30 32 11 11 5 6 5 69 19 110
2011 Student 25 35 17 10 1 6 6 68 13 232
2008 Indeterminate (permanent) 14 33 19 18 14 1 0 48 32 13547
2008 Term 18 35 20 15 9 3 0 54 25 1026
2008 Casual 25 35 17 9 5 4 5 66 15 72
2008 Student 26 27 19 6 9 9 4 61 18 33

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 28 15 17 18 2 2 48 36 11683
2017 Term 29 28 13 13 11 5 1 61 25 3403
2017 Casual 28 20 12 8 7 7 16 63 21 389
2017 Student 32 28 12 6 5 8 10 72 14 259
2014 Indeterminate (permanent) 13 23 16 19 24 2 2 37 46 12751
2014 Term 20 23 14 17 20 5 1 46 39 2012
2014 Casual 19 22 16 9 11 7 17 53 26 256
2014 Student 36 19 17 8 8 2 10 62 19 174
2014 Governor-in-council appointment 4 0 6 6 7 7 69 15 58 28
2011 Indeterminate (permanent) 12 26 16 19 24 2 2 39 44 14964
2011 Term 13 21 15 20 27 3 2 35 50 1508
2011 Casual 18 17 8 12 21 3 21 46 43 110
2011 Student 18 25 14 14 10 7 12 52 30 233
2008 Indeterminate (permanent) 16 32 15 18 17 1 1 49 36 13538
2008 Term 23 36 15 14 9 1 1 61 24 1024
2008 Casual 20 26 11 11 13 5 14 57 30 73
2008 Student 21 33 14 11 5 10 7 65 18 33

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 35 21 13 8 5 0 55 23 11683
2017 Term 22 30 21 11 6 10 1 58 19 3398
2017 Casual 30 35 13 5 6 8 3 72 13 386
2017 Student 30 33 18 8 1 7 3 70 10 259

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 37 37 15 4 3 4 1 78 7 11673
2017 Term 51 31 10 3 2 3 1 85 5 3399
2017 Casual 52 26 9 3 1 7 2 86 4 389
2017 Student 49 29 11 3 0 5 2 84 3 259
2014 Indeterminate (permanent) 37 36 15 4 3 5 1 77 7 12741
2014 Term 49 30 11 3 2 4 0 83 5 2009
2014 Casual 52 28 7 1 2 9 2 89 4 256
2014 Student 56 25 8 3 1 6 1 88 4 174
2014 Governor-in-council appointment 43 3 7 0 0 40 7 86 0 28

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 36 42 11 6 3 2 0 80 9 11675
2017 Term 53 32 8 3 2 2 0 87 5 3396
2017 Casual 58 33 3 2 1 2 1 93 3 390
2017 Student 57 32 5 3 0 2 0 92 3 258
2014 Indeterminate (permanent) 34 39 14 6 4 3 0 76 10 12751
2014 Term 49 32 8 5 2 3 0 84 7 2009
2014 Casual 54 34 5 2 2 3 0 91 4 256
2014 Student 64 25 4 2 1 4 0 92 4 174
2014 Governor-in-council appointment 65 17 7 0 0 11 0 92 0 28
2011 Indeterminate (permanent) 27 39 17 7 6 4 0 69 13 14959
2011 Term 42 34 12 5 4 3 0 78 10 1506
2011 Casual 50 34 7 7 2 0 1 84 9 108
2011 Student 52 33 9 2 1 2 1 88 3 232

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 40 9 5 3 0 0 82 9 11702
2017 Term 60 30 6 2 1 0 0 91 3 3405
2017 Casual 68 25 3 2 1 0 0 94 3 390
2017 Student 74 21 3 1 1 0 0 95 2 259
2014 Indeterminate (permanent) 38 40 12 6 4 0 0 78 10 12742
2014 Term 56 29 8 3 3 0 0 86 6 2010
2014 Casual 64 30 2 1 1 1 0 96 2 256
2014 Student 75 19 4 1 1 0 0 94 2 174
2014 Governor-in-council appointment 84 13 0 4 0 0 0 96 4 28
2011 Indeterminate (permanent) 32 41 14 7 6 1 0 73 13 14935
2011 Term 45 30 12 7 5 1 0 76 13 1505
2011 Casual 60 28 6 3 2 0 1 89 5 110
2011 Student 58 30 7 4 0 0 0 89 4 230
2008 Indeterminate (permanent) 28 42 14 9 6 1 0 70 16 13533
2008 Term 45 38 9 6 2 0 0 83 9 1028
2008 Casual 51 37 3 1 4 2 2 92 6 73
2008 Student 49 39 2 11 0 0 0 87 11 33

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 35 18 10 7 1 0 65 17 11682
2017 Term 47 31 12 6 3 1 0 79 9 3396
2017 Casual 58 29 6 6 1 0 0 87 7 390
2017 Student 56 29 9 2 3 1 1 86 5 258
2014 Indeterminate (permanent) 19 35 20 14 10 1 0 55 25 12756
2014 Term 34 37 14 8 5 1 0 72 13 2011
2014 Casual 50 34 8 5 2 1 0 84 7 256
2014 Student 56 28 10 5 1 0 0 85 6 174
2014 Governor-in-council appointment 76 16 4 4 0 0 0 93 4 28
2011 Indeterminate (permanent) 21 35 21 13 10 1 0 56 23 14961
2011 Term 30 32 17 11 9 1 0 62 20 1509
2011 Casual 44 35 8 4 6 1 2 81 10 110
2011 Student 42 38 12 5 2 0 0 81 7 230

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 38 17 10 6 0 0 67 16 11685
2017 Term 45 34 12 6 3 0 0 80 9 3400
2017 Casual 57 30 7 5 1 0 0 86 6 390
2017 Student 54 29 10 3 3 1 0 84 6 259
2014 Indeterminate (permanent) 19 37 20 14 9 1 0 57 23 12750
2014 Term 33 39 14 9 5 0 0 72 14 2011
2014 Casual 46 38 8 6 1 1 0 85 7 256
2014 Student 55 26 14 5 1 0 0 81 5 174
2014 Governor-in-council appointment 76 16 4 4 0 0 0 93 4 28
2011 Indeterminate (permanent) 20 37 19 13 9 1 0 58 23 14937
2011 Term 27 34 17 12 9 0 0 62 21 1506
2011 Casual 46 29 12 7 6 1 0 76 12 108
2011 Student 40 38 13 5 2 1 0 80 7 231
2008 Indeterminate (permanent) 22 39 17 14 8 0 0 61 22 13528
2008 Term 34 42 13 7 4 0 0 77 11 1025
2008 Casual 47 34 9 6 4 1 0 82 10 73
2008 Student 38 33 8 18 2 0 0 71 20 33

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 25 20 13 11 5 0 54 25 11690
2017 Term 30 23 19 12 9 6 0 57 23 3401
2017 Casual 42 21 16 5 5 8 5 71 11 389
2017 Student 34 21 17 12 7 6 3 61 21 259
2014 Indeterminate (permanent) 20 25 20 17 13 5 0 47 32 12748
2014 Term 25 24 19 15 12 5 0 52 28 2010
2014 Casual 31 23 17 8 9 7 6 61 19 256
2014 Student 29 20 22 15 4 9 1 54 21 174
2014 Governor-in-council appointment 68 7 0 4 4 6 11 91 9 28
2011 Indeterminate (permanent) 22 25 19 15 12 6 0 51 29 14954
2011 Term 27 20 17 14 16 5 1 50 32 1506
2011 Casual 37 18 15 12 8 5 6 62 22 110
2011 Student 30 22 19 13 7 8 1 57 22 230
2008 Indeterminate (permanent) 22 28 18 16 11 5 1 53 28 13534
2008 Term 22 26 20 17 10 5 0 51 28 1027
2008 Casual 45 17 13 11 8 2 3 65 20 73
2008 Student 19 26 12 19 13 8 2 51 36 33
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Indeterminate (permanent) 29 36 35 11700
2017 Term 26 37 37 3403
2017 Casual 34 34 32 389
2017 Student 42 24 34 260
2014 Indeterminate (permanent) 29 36 35 12755
2014 Term 30 32 38 2012
2014 Casual 40 27 33 256
2014 Student 39 21 41 174
2014 Governor-in-council appointment 6 83 11 28
2011 Indeterminate (permanent) 29 37 33 14977
2011 Term 36 32 33 1510
2011 Casual 38 30 32 109
2011 Student 40 20 40 233

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Indeterminate (permanent) 20 35 34 6 0 6 3402
2017 Term 1 41 36 6 8 7 883
2017 Casual 6 8 9 6 65 6 133
2017 Student 1 3 9 1 82 6 110
2014 Indeterminate (permanent) 19 30 37 8 9999 7 3734
2014 Term 2 39 37 12 9999 10 602
2014 Casual 14 6 17 18 9999 45 103
2014 Student 0 10 27 15 9999 48 67
2011 Indeterminate (permanent) 21 32 34 6 9999 7 4412
2011 Term 1 21 39 14 9999 25 535
2011 Casual 17 2 19 10 9999 52 41
2011 Student 0 6 15 22 9999 56 94
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 19 81 11690
2017 Term 12 88 3396
2017 Casual 6 94 389
2017 Student 8 92 260
2014 Indeterminate (permanent) 18 82 12737
2014 Term 12 88 2006
2014 Casual 7 93 255
2014 Student 6 94 174

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 49 2168
2017 Term 61 402
2017 Casual 51 22
2017 Student 64 21
2014 Indeterminate (permanent) 49 2288
2014 Term 59 244
2014 Casual 76 17
2014 Student 61 10

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 64 2168
2017 Term 45 402
2017 Casual 63 22
2017 Student 29 21
2014 Indeterminate (permanent) 63 2288
2014 Term 52 244
2014 Casual 47 17

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 2168
2017 Term 2 402
2017 Casual 0 22
2017 Student 0 21
2014 Indeterminate (permanent) 6 2288
2014 Casual 0 17
2014 Student 0 10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Term 0 402
2017 Casual 0 22
2017 Student 0 21
2014 Indeterminate (permanent) 0 2288
2014 Casual 0 17
2014 Student 0 10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 2168
2017 Term 4 402
2014 Indeterminate (permanent) 3 2288
2014 Term 2 244
2014 Student 0 10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 14 2168
2017 Term 22 402
2017 Student 26 21
2014 Indeterminate (permanent) 13 2288
2014 Term 15 244

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 2168
2017 Term 3 402
2017 Casual 0 22
2017 Student 0 21
2014 Indeterminate (permanent) 4 2288
2014 Term 3 244
2014 Casual 0 17
2014 Student 0 10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 43 2168
2017 Term 40 402
2017 Casual 33 22
2014 Indeterminate (permanent) 41 2289
2014 Term 33 245

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 41 2168
2017 Term 33 402
2017 Casual 36 22
2017 Student 22 21
2014 Indeterminate (permanent) 41 2289
2014 Term 28 245
2014 Casual 29 17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 2168
2017 Term 37 402
2017 Casual 46 22
2017 Student 26 21
2014 Indeterminate (permanent) 41 2289
2014 Term 39 245
2014 Casual 47 17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 41 2168
2017 Term 40 402
2017 Casual 37 22
2017 Student 26 21
2014 Indeterminate (permanent) 41 2289
2014 Term 41 245

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 26 2168
2017 Term 20 402
2017 Casual 27 22
2014 Indeterminate (permanent) 25 2289
2014 Term 20 245

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 56 2168
2017 Term 62 402
2017 Casual 73 22
2017 Student 58 21
2014 Indeterminate (permanent) 55 2289
2014 Term 55 245
2014 Casual 69 17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 37 2168
2017 Term 34 402
2014 Indeterminate (permanent) 36 2289
2014 Term 32 245

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 2168
2017 Casual 0 22
2017 Student 0 21
2014 Indeterminate (permanent) 1 2289
2014 Casual 0 17
2014 Student 0 10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 2168
2017 Term 16 402
2017 Student 23 21
2014 Indeterminate (permanent) 6 2289
2014 Term 12 245

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 2168
2017 Term 14 402
2017 Casual 0 22
2014 Indeterminate (permanent) 11 2289
2014 Term 9 245
2014 Student 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 49 2168
2017 Term 44 402
2017 Casual 35 22
2017 Student 24 21
2014 Indeterminate (permanent) 46 2289
2014 Term 40 245
2014 Student 51 10

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 26 2168
2017 Term 23 402
2017 Student 26 21
2014 Indeterminate (permanent) 27 2289
2014 Term 24 245

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 2168
2017 Term 14 402
2017 Student 24 21
2014 Indeterminate (permanent) 14 2289
2014 Term 14 245

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 52 2167
2017 Term 55 402
2017 Casual 55 22
2017 Student 49 20
2014 Indeterminate (permanent) 53 2289
2014 Term 47 245

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 27 2167
2017 Term 25 402
2017 Casual 23 22
2014 Indeterminate (permanent) 30 2289
2014 Term 24 245
2014 Student 61 10

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 2167
2017 Term 3 402
2014 Indeterminate (permanent) 5 2289
2014 Term 2 245
2014 Casual 0 17
2014 Student 0 10

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 23 2167
2017 Term 15 402
2014 Indeterminate (permanent) 24 2289
2014 Term 17 245
2014 Casual 0 17
2014 Student 0 10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 2167
2017 Term 8 402
2017 Student 0 20
2014 Indeterminate (permanent) 10 2289
2014 Term 9 245

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 2167
2017 Term 7 402
2017 Casual 0 22
2017 Student 0 20
2014 Indeterminate (permanent) 6 2289
2014 Term 7 245
2014 Casual 0 17
2014 Student 0 10

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 2167
2017 Term 16 402
2014 Indeterminate (permanent) 16 2289
2014 Term 15 245

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 12 2167
2017 Term 12 402
2014 Indeterminate (permanent) 11 2289
2014 Term 10 245
2014 Student 0 10

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 25 2167
2017 Term 25 402
2017 Casual 22 22
2017 Student 31 20
2014 Indeterminate (permanent) 22 2289
2014 Term 30 245
2014 Casual 60 17

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 2028
2017 Term 16 374
2014 Indeterminate (permanent) 14 2144
2014 Term 17 229

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 2028
2017 Term 23 374
2017 Casual 21 22
2017 Student 45 20
2014 Indeterminate (permanent) 15 2144
2014 Term 18 229
2014 Casual 59 17
2014 Student 51 10

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 2028
2017 Term 16 374
2014 Indeterminate (permanent) 12 2144
2014 Term 12 229

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 2028
2017 Term 5 374
2014 Indeterminate (permanent) 8 2144
2014 Term 8 229

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 2028
2017 Term 14 374
2014 Indeterminate (permanent) 11 2144
2014 Term 11 229
2014 Student 0 10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 2028
2017 Term 8 374
2014 Indeterminate (permanent) 13 2144
2014 Term 6 229
2014 Student 0 10

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 13 2028
2017 Term 10 374
2017 Casual 33 22
2014 Indeterminate (permanent) 9 2144
2014 Term 9 229
2014 Student 0 10

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 2028
2017 Term 17 374
2014 Indeterminate (permanent) 8 2144
2014 Term 16 229

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 2028
2017 Term 12 374
2014 Indeterminate (permanent) 12 2144
2014 Term 10 229

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 26 2028
2017 Term 25 374
2017 Casual 33 22
2014 Indeterminate (permanent) 23 2144
2014 Term 20 229
2014 Student 0 10

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 2028
2017 Term 8 374
2017 Student 0 20
2014 Indeterminate (permanent) 8 2144
2014 Term 9 229
2014 Casual 0 17
2014 Student 0 10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 2028
2017 Term 41 374
2017 Casual 37 22
2017 Student 25 20
2014 Indeterminate (permanent) 43 2144
2014 Term 43 229
2014 Casual 35 17
2014 Student 0 10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 2028
2017 Casual 0 22
2017 Student 0 20
2014 Indeterminate (permanent) 1 2144
2014 Casual 0 17
2014 Student 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 49 2028
2017 Term 41 374
2017 Casual 37 22
2017 Student 32 20
2014 Indeterminate (permanent) 50 2144
2014 Term 42 229
2014 Casual 52 17
2014 Student 51 10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 2028
2017 Student 0 20

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 2028
2017 Term 14 374
2017 Student 25 20
2014 Indeterminate (permanent) 14 2144
2014 Term 13 229
2014 Casual 0 17

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 93 7 2166
2017 Term 89 11 404
2017 Casual 70 30 23
2017 Student 80 20 21

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 14 17 20 7 8 27 8 47 23 11702
2017 Term 20 13 16 3 3 31 13 60 12 3402
2017 Casual 26 11 11 3 2 31 17 71 8 390
2017 Student 21 12 9 2 1 35 20 73 7 260
2014 Indeterminate (permanent) 12 17 21 7 6 29 8 46 21 12754
2014 Term 19 12 16 4 4 32 13 55 15 2010
2014 Casual 14 14 12 1 1 39 19 66 5 256
2014 Student 22 10 5 2 1 41 19 80 7 174
2014 Governor-in-council appointment 14 4 3 0 0 57 23 87 0 27

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 31 18 7 6 11 1 65 15 11680
2017 Term 38 28 14 3 2 13 2 77 7 3398
2017 Casual 41 26 10 2 1 15 4 83 4 385
2017 Student 42 25 10 3 0 15 4 83 4 258
2014 Indeterminate (permanent) 21 30 21 6 5 15 1 61 14 12754
2014 Term 33 25 16 4 3 16 2 71 9 2010
2014 Casual 31 29 12 2 0 23 3 81 3 256
2014 Student 39 20 5 1 1 29 4 89 3 174
2014 Governor-in-council appointment 36 6 3 0 0 40 15 94 0 28
2011 Indeterminate (permanent) 27 36 17 7 4 9 0 69 12 14959
2011 Term 40 32 13 4 3 9 0 79 7 1507
2011 Casual 42 29 11 5 1 11 3 81 6 110
2011 Student 37 28 13 4 1 18 1 79 5 232
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 52 10 5 1 1 3 83 7 11696
2017 Term 17 44 15 15 6 3 1 63 22 3404
2017 Casual 15 23 10 8 7 7 30 61 23 390
2017 Student 12 16 7 11 8 13 33 52 35 259
2014 Indeterminate (permanent) 25 54 11 5 1 1 3 82 7 12746
2014 Term 16 48 15 12 5 3 1 66 18 2009
2014 Casual 12 18 9 10 4 10 37 57 26 256
2014 Student 8 11 10 16 7 16 33 36 43 174
2014 Governor-in-council appointment 3 6 0 0 0 0 91 100 0 28
2011 Indeterminate (permanent) 25 55 10 6 2 1 2 83 7 14963
2011 Term 15 46 15 14 6 2 1 64 21 1499
2011 Casual 17 20 9 10 2 7 34 64 20 110
2011 Student 10 14 13 11 10 9 33 42 36 229
2008 Indeterminate (permanent) 26 51 11 6 2 1 3 80 9 13553
2008 Term 11 36 19 16 12 4 1 51 30 1028
2008 Casual 18 28 12 11 6 7 17 61 23 73
2008 Student 9 17 10 13 10 0 43 44 40 33

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 13 25 21 8 5 21 6 53 19 11679
2017 Term 14 23 20 7 5 26 5 54 17 3399
2017 Casual 13 11 12 2 2 26 33 59 11 389
2017 Student 9 9 8 2 2 30 40 60 13 257
2014 Indeterminate (permanent) 10 24 23 10 6 20 7 47 22 12749
2014 Term 11 23 21 8 6 25 7 49 20 2009
2014 Casual 6 11 9 3 1 29 39 56 15 255
2014 Student 9 3 7 4 3 34 38 47 28 174
2014 Governor-in-council appointment 0 3 0 3 0 4 91 50 50 28
2011 Indeterminate (permanent) 10 26 24 10 7 18 5 47 23 14968
2011 Term 11 24 22 12 9 19 4 45 27 1504
2011 Casual 6 16 18 4 1 20 35 48 12 111
2011 Student 8 8 13 3 1 28 39 47 13 231

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 41 34 11 3 2 7 3 83 5 11701
2017 Term 43 29 10 2 1 13 1 85 4 3404
2017 Casual 29 17 8 1 1 17 27 82 4 389
2017 Student 21 12 6 1 0 24 36 82 3 259
2014 Indeterminate (permanent) 34 37 13 4 2 8 3 80 6 12755
2014 Term 37 32 13 2 1 13 1 82 3 2009
2014 Casual 21 15 7 0 0 21 35 83 2 256
2014 Student 21 9 6 0 0 30 35 84 0 174
2014 Governor-in-council appointment 6 0 3 0 0 0 91 70 0 28
2011 Indeterminate (permanent) 36 37 11 4 2 8 2 81 6 14968
2011 Term 39 33 12 2 1 12 1 82 3 1506
2011 Casual 29 18 8 2 1 13 29 81 5 111
2011 Student 19 15 10 1 0 23 33 75 3 232
2008 Indeterminate (permanent) 33 38 12 4 2 8 3 80 6 13543
2008 Term 30 32 16 2 1 18 1 76 4 1028
2008 Casual 26 29 10 3 1 21 10 80 6 71
2008 Student 13 19 16 4 0 15 33 62 7 33

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 32 34 14 4 3 11 3 76 8 11683
2017 Term 37 28 12 2 2 18 1 80 5 3401
2017 Casual 26 16 9 1 1 19 28 79 4 389
2017 Student 20 11 7 1 0 25 35 79 2 259
2014 Indeterminate (permanent) 26 34 16 6 4 12 3 70 11 12734
2014 Term 30 31 15 3 2 18 2 76 6 2008
2014 Casual 17 16 8 0 0 24 34 79 2 254
2014 Student 17 9 6 0 0 33 36 80 0 174
2014 Governor-in-council appointment 4 3 3 0 0 0 91 70 0 28
2011 Indeterminate (permanent) 26 36 15 6 4 11 2 72 11 14929
2011 Term 31 32 15 4 3 14 1 74 8 1502
2011 Casual 24 19 7 1 2 15 32 81 5 110
2011 Student 17 15 9 1 0 24 33 75 3 231
2008 Indeterminate (permanent) 27 36 15 8 4 7 3 70 13 13537
2008 Term 32 32 15 4 2 14 1 75 7 1026
2008 Casual 31 26 14 1 4 13 10 75 7 72
2008 Student 11 20 9 10 5 15 32 58 26 33
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 8 92 11678
2017 Term 7 93 3400
2017 Casual 3 97 389
2017 Student 6 94 259
2014 Indeterminate (permanent) 8 92 12728
2014 Term 6 94 2005
2014 Casual 2 98 256
2014 Student 4 96 174

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 33 978
2017 Term 38 227
2017 Casual 83 12
2017 Student 64 14
2014 Indeterminate (permanent) 35 1010
2014 Term 33 126

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 78 978
2017 Term 66 227
2017 Casual 50 12
2017 Student 36 14
2014 Indeterminate (permanent) 82 1010
2014 Term 66 126

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 978
2017 Term 3 227
2017 Casual 0 12
2017 Student 0 14
2014 Indeterminate (permanent) 3 1010

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Casual 0 12
2017 Student 0 14

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 978
2017 Term 4 227
2014 Indeterminate (permanent) 5 1010
2014 Term 5 126

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 978
2017 Term 25 227
2017 Student 36 14
2014 Indeterminate (permanent) 11 1010
2014 Term 17 126

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 7 978
2017 Term 10 227
2014 Indeterminate (permanent) 9 1010
2014 Term 9 126

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 24 972
2017 Term 32 225
2017 Casual 41 12
2014 Indeterminate (permanent) 20 1007
2014 Term 33 126

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 972
2017 Term 29 225
2014 Indeterminate (permanent) 17 1007
2014 Term 32 126

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 15 972
2017 Term 17 225
2017 Student 36 14
2014 Indeterminate (permanent) 13 1007
2014 Term 16 126

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 972
2017 Term 12 225
2014 Indeterminate (permanent) 5 1007
2014 Term 9 126

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 27 972
2017 Term 25 225
2017 Casual 43 12
2017 Student 71 14
2014 Indeterminate (permanent) 22 1007
2014 Term 16 126

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 20 972
2017 Term 22 225
2017 Casual 42 12
2017 Student 50 14
2014 Indeterminate (permanent) 18 1007
2014 Term 15 126

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 972
2017 Term 4 225
2017 Casual 0 12
2017 Student 0 14
2014 Indeterminate (permanent) 3 1007
2014 Term 4 126

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 972
2017 Casual 0 12

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 972
2017 Term 5 225
2017 Casual 0 12
2014 Indeterminate (permanent) 8 1007
2014 Term 6 126

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 19 972
2017 Term 8 225
2017 Student 0 14
2014 Indeterminate (permanent) 20 1007
2014 Term 14 126

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 972
2017 Casual 0 12
2017 Student 0 14

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 21 972
2017 Term 15 225
2017 Casual 0 12
2017 Student 0 14
2014 Indeterminate (permanent) 20 1007
2014 Term 13 126

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 0 972
2017 Casual 0 12
2017 Student 0 14
2014 Indeterminate (permanent) 1 1007
2014 Term 0 126

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 972
2017 Term 17 225
2017 Casual 0 12
2014 Indeterminate (permanent) 31 1007
2014 Term 28 126

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 35 977
2017 Term 30 227
2017 Student 36 14
2014 Indeterminate (permanent) 29 1011
2014 Term 28 126

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 977
2017 Term 12 227
2014 Indeterminate (permanent) 14 1011
2014 Term 14 126

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 977
2017 Term 3 227
2017 Student 0 14
2014 Indeterminate (permanent) 3 1011

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 22 977
2017 Term 13 227
2017 Student 0 14
2014 Indeterminate (permanent) 22 1011
2014 Term 19 126

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 5 977
2017 Term 3 227
2017 Casual 0 12
2017 Student 0 14
2014 Indeterminate (permanent) 4 1011
2014 Term 6 126

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 977
2017 Term 4 227
2017 Casual 0 12
2017 Student 0 14
2014 Indeterminate (permanent) 8 1011
2014 Term 9 126

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 977
2017 Term 16 227
2014 Indeterminate (permanent) 9 1011
2014 Term 5 126

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 9 977
2017 Term 7 227
2017 Student 0 14
2014 Indeterminate (permanent) 9 1011
2014 Term 5 126

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 44 977
2017 Term 48 227
2017 Casual 40 12
2017 Student 57 14
2014 Indeterminate (permanent) 47 1011
2014 Term 51 126

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 918
2017 Term 6 217
2014 Indeterminate (permanent) 6 930
2014 Term 9 116

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 918
2017 Term 19 217
2017 Student 43 14
2014 Indeterminate (permanent) 10 930
2014 Term 15 116

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 918
2017 Term 5 217
2014 Indeterminate (permanent) 4 930
2014 Term 4 116

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 3 918
2017 Term 3 217
2014 Indeterminate (permanent) 2 930

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 4 918
2017 Term 3 217
2014 Indeterminate (permanent) 3 930
2014 Term 6 116

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 6 918
2017 Term 4 217
2017 Casual 0 12
2017 Student 0 14
2014 Indeterminate (permanent) 6 930
2014 Term 7 116

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 918
2017 Term 8 217
2014 Indeterminate (permanent) 6 930
2014 Term 6 116

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 10 918
2017 Term 17 217
2014 Indeterminate (permanent) 11 930
2014 Term 17 116

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 918
2017 Term 10 217
2017 Casual 0 12
2014 Indeterminate (permanent) 12 930
2014 Term 12 116

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 23 918
2017 Term 20 217
2014 Indeterminate (permanent) 24 930
2014 Term 19 116

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 11 918
2017 Term 10 217
2017 Student 0 14
2014 Indeterminate (permanent) 9 930
2014 Term 9 116

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 42 918
2017 Term 37 217
2014 Indeterminate (permanent) 44 930
2014 Term 38 116

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 2 918
2017 Casual 0 12
2017 Student 0 14
2014 Indeterminate (permanent) 2 930
2014 Term 0 116

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 60 918
2017 Term 51 217
2017 Student 50 14
2014 Indeterminate (permanent) 66 930
2014 Term 56 116

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 1 918
2017 Casual 0 12
2017 Student 0 14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 16 918
2017 Term 15 217
2014 Indeterminate (permanent) 15 930
2014 Term 14 116

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 92 8 978
2017 Term 85 15 226
2017 Casual 61 39 12
2017 Student 79 21 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 17 21 3 4 32 7 54 12 11701
2017 Term 22 14 15 2 2 33 11 65 7 3396
2017 Casual 24 13 12 2 0 31 17 73 5 390
2017 Student 26 11 8 2 1 33 19 77 7 259
2014 Indeterminate (permanent) 13 16 21 3 3 36 8 51 11 12748
2014 Term 19 15 16 3 2 35 10 63 8 2009
2014 Casual 16 13 11 1 0 43 16 70 4 256
2014 Student 26 11 7 1 2 36 18 80 5 174
2014 Governor-in-council appointment 7 3 3 0 0 55 33 79 0 28

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 29 32 17 4 3 13 2 72 8 11679
2017 Term 42 28 12 2 2 12 2 82 4 3400
2017 Casual 42 25 8 2 0 15 6 86 3 390
2017 Student 44 23 10 2 0 15 5 85 2 260
2014 Indeterminate (permanent) 23 30 19 4 3 19 2 67 8 12743
2014 Term 36 27 13 2 2 18 2 78 5 2010
2014 Casual 35 26 9 1 0 26 3 86 1 256
2014 Student 42 19 6 1 2 25 4 87 4 174
2014 Governor-in-council appointment 29 6 3 0 0 40 22 93 0 28
2011 Indeterminate (permanent) 31 37 15 4 3 10 0 76 7 14942
2011 Term 43 30 12 3 2 11 0 82 5 1510
2011 Casual 49 30 7 1 1 10 3 90 2 111
2011 Student 48 28 7 2 0 15 0 89 2 233
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 21 19 16 22 0 2 41 39 11677
2017 Term 16 22 19 17 22 0 2 40 41 3404
2017 Casual 19 23 18 14 24 0 1 43 39 390
2017 Student 22 22 19 11 22 0 4 46 34 259

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 15 25 28 18 14 0 1 40 32 11682
2017 Term 24 27 25 12 9 1 2 53 21 3399
2017 Casual 39 28 22 6 2 1 3 70 8 390
2017 Student 44 26 20 6 1 0 3 72 7 259

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 19 26 24 15 11 1 4 48 27 11658
2017 Term 35 24 17 8 7 1 8 65 17 3392
2017 Casual 46 22 16 3 3 1 8 75 7 388
2017 Student 54 25 9 4 1 1 5 85 5 260

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 17 23 24 17 15 1 2 42 33 11685
2017 Term 32 24 18 10 8 3 5 60 20 3398
2017 Casual 37 24 17 11 6 2 3 65 18 389
2017 Student 48 22 13 9 4 0 4 73 14 260

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 23 12 5 4 1 12 76 10 11667
2017 Term 60 16 7 2 1 1 13 87 4 3397
2017 Casual 61 16 6 1 1 1 14 90 2 389
2017 Student 62 17 7 1 1 1 10 89 3 258

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 25 30 23 12 9 0 1 55 21 11660
2017 Term 34 28 20 10 6 0 1 63 17 3394
2017 Casual 50 26 13 6 2 0 4 78 9 388
2017 Student 46 24 16 9 3 1 2 72 12 257

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 23 32 22 12 7 1 2 57 20 11658
2017 Term 35 28 20 8 4 1 4 67 12 3390
2017 Casual 50 24 13 5 2 0 6 78 8 389
2017 Student 44 28 16 5 3 1 3 75 8 258

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 18 31 25 14 9 1 2 50 24 11650
2017 Term 38 28 17 7 4 2 5 70 12 3390
2017 Casual 42 26 17 7 2 1 5 73 9 387
2017 Student 45 29 15 4 2 2 4 78 6 257

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 26 32 22 12 7 1 2 59 19 11653
2017 Term 42 27 13 8 4 1 4 73 13 3391
2017 Casual 43 24 17 6 3 1 5 72 10 389
2017 Student 37 29 16 7 5 1 4 70 13 258

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 21 30 23 14 9 1 2 52 24 11640
2017 Term 28 30 22 10 7 1 2 59 17 3382
2017 Casual 39 31 17 7 3 1 3 72 10 388
2017 Student 42 33 15 5 1 0 4 78 6 256

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 45 25 15 7 6 0 2 72 13 11679
2017 Term 54 23 13 5 2 0 3 79 7 3391
2017 Casual 61 22 10 3 1 0 2 86 5 390
2017 Student 66 15 11 2 2 1 2 84 4 259

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 67 14 6 4 4 1 4 85 8 11684
2017 Term 75 10 4 2 3 1 5 90 6 3393
2017 Casual 80 9 3 2 1 0 5 94 3 390
2017 Student 82 6 3 2 2 1 5 93 4 259

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 53 27 10 4 3 0 3 83 7 11677
2017 Term 65 20 6 3 2 0 4 89 5 3392
2017 Casual 72 17 5 1 1 0 4 92 2 389
2017 Student 72 14 5 2 1 1 5 91 4 259

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 58 20 9 6 4 1 3 80 10 11682
2017 Term 70 14 6 3 3 1 4 88 6 3384
2017 Casual 78 11 4 2 1 0 4 92 3 389
2017 Student 78 8 4 1 2 1 5 91 4 259

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 49 11 5 2 1 0 30 87 5 11667
2017 Term 61 5 2 1 1 0 31 95 2 3392
2017 Casual 67 3 2 0 0 0 28 97 0 389
2017 Student 73 2 1 0 1 2 21 97 2 257

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 60 18 7 3 2 1 9 86 6 11621
2017 Term 59 16 9 4 3 1 8 83 7 3373
2017 Casual 70 14 6 1 1 0 8 92 2 387
2017 Student 74 7 6 2 1 2 8 90 3 257

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 67 16 5 3 2 1 6 89 5 11687
2017 Term 21 20 20 17 21 0 1 42 38 3399
2017 Casual 32 17 13 12 16 1 9 55 31 388
2017 Student 56 11 13 9 6 0 5 70 16 259

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 44 31 14 5 3 0 3 77 8 11665
2017 Term 46 30 14 5 2 0 3 78 7 3395
2017 Casual 64 22 7 2 1 0 4 89 3 388
2017 Student 53 23 15 2 2 1 3 79 5 257

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 10 28 39 15 7 0 0 38 23 11699
2017 Term 14 33 35 12 5 0 1 48 17 3402
2017 Casual 26 39 31 3 2 0 1 65 5 388
2017 Student 26 44 27 2 1 0 0 71 3 260

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 11 23 39 18 8 0 0 26 34 11674
2017 Term 9 18 39 21 12 0 1 34 27 3390
2017 Casual 3 11 29 34 21 0 2 56 14 388
2017 Student 3 8 32 32 23 1 0 56 12 259

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 28 42 15 8 5 2 0 71 14 11694
2017 Term 30 40 13 8 4 4 0 73 13 3402
2017 Casual 30 32 14 7 4 12 1 71 13 388
2017 Student 23 37 19 8 3 10 1 67 12 258

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 16 39 18 15 10 2 0 56 26 11689
2017 Term 22 39 16 13 7 2 0 63 20 3403
2017 Casual 31 42 13 7 4 3 1 76 11 389
2017 Student 29 45 15 6 2 3 0 76 8 260
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 24 76 11690
2017 Term 19 81 3398
2017 Casual 8 92 387
2017 Student 12 88 260
2014 Indeterminate (permanent) 21 79 12725
2014 Term 14 86 2004
2014 Casual 10 90 253
2014 Student 8 92 173

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Indeterminate (permanent) 82 18 2771
2017 Term 77 23 636
2017 Casual 81 19 31
2017 Student 57 43 30
2014 Indeterminate (permanent) 77 23 2650
2014 Term 79 21 287
2014 Casual 77 23 25
2014 Student 77 23 13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 43 36 6 10 4 1 0 80 14 2260
2017 Term 51 33 6 6 3 1 1 85 9 491
2017 Casual 66 20 8 7 0 0 0 85 7 25
2017 Student 47 47 0 6 0 0 0 94 6 17
2014 Indeterminate (permanent) 44 35 6 10 5 0 0 79 15 2036
2014 Term 50 34 9 5 2 1 0 84 7 225
2014 Casual 78 12 0 11 0 0 0 89 11 19
2014 Student 60 20 0 10 10 0 0 80 20 10
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 31 22 18 12 14 2 1 32 68 11702
2017 Term 21 23 22 15 16 2 1 22 78 3405
2017 Casual 18 22 19 13 23 2 2 19 81 389
2017 Student 31 17 18 14 16 3 2 32 68 260

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 17 7631
2017 Term 24 2551
2017 Casual 48 300
2017 Student 40 166

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 30 7631
2017 Term 29 2551
2017 Casual 42 300
2017 Student 65 166

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 23 7631
2017 Term 25 2551
2017 Casual 25 300
2017 Student 34 166

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 50 7631
2017 Term 32 2551
2017 Casual 20 300
2017 Student 30 166

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 8 7631
2017 Term 5 2551
2017 Casual 1 300
2017 Student 2 166

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Indeterminate (permanent) 37 7631
2017 Term 52 2551
2017 Casual 41 300
2017 Student 34 166

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Indeterminate (permanent) 6 47 20 10 5 14 7493
2017 Term 5 54 19 9 3 10 2491
2017 Casual 4 53 16 11 5 12 291
2017 Student 8 51 17 8 7 8 166

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 9 20 15 17 29 2 10 32 51 7675
2017 Term 13 23 14 17 23 2 8 40 44 2557
2017 Casual 18 25 12 13 23 1 9 48 39 300
2017 Student 17 28 12 18 18 2 6 48 39 167

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 2 8 10 16 54 2 8 11 77 7672
2017 Term 4 10 11 18 49 2 6 15 73 2559
2017 Casual 7 10 15 15 41 2 10 20 64 301
2017 Student 5 13 14 18 40 4 7 20 65 168
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