2017 Public Service Employee Survey Results for Employment and Social Development Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 46 4 9 3 0 0 84 12 14886
2017 Part-time 46 42 3 7 2 0 0 88 8 918
2014 Full-time 32 48 5 11 4 0 0 80 14 14102
2014 Part-time 40 45 4 8 3 0 0 85 11 1141
2011 Full-time 34 47 5 11 3 0 0 81 14 15710
2011 Part-time 42 45 3 8 2 0 0 87 10 1133
2008 Full-time 32 48 5 11 4 0 0 81 15 14039
2008 Part-time 36 45 4 11 3 0 0 82 14 632

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 73 20 3 2 1 0 1 94 3 14855
2017 Part-time 77 18 2 1 1 0 1 96 2 917
2014 Full-time 68 23 4 3 1 0 1 92 4 14099
2014 Part-time 76 18 3 2 1 0 1 95 2 1141
2011 Full-time 71 21 3 3 1 0 1 93 4 15719
2011 Part-time 80 15 2 2 1 0 1 96 3 1134
2008 Full-time 71 20 3 3 1 0 1 92 4 14018
2008 Part-time 79 16 2 1 1 0 0 95 2 632

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 69 18 5 5 3 0 1 88 8 14869
2017 Part-time 72 15 5 5 2 0 2 89 6 919
2014 Full-time 64 20 5 6 3 0 1 85 9 14090
2014 Part-time 71 16 4 4 2 0 2 89 6 1141
2011 Full-time 65 19 5 7 3 0 1 85 10 15710
2011 Part-time 76 13 3 4 2 0 1 90 6 1135
2008 Full-time 67 18 4 6 3 0 1 86 10 14023
2008 Part-time 78 12 3 3 3 0 0 90 7 630

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 35 7 12 8 0 0 73 19 14877
2017 Part-time 42 35 7 11 5 0 0 77 16 919
2014 Full-time 35 36 8 12 8 0 0 72 20 14093
2014 Part-time 39 35 8 11 7 0 0 73 19 1141
2011 Full-time 37 39 8 10 6 0 0 77 15 15688
2011 Part-time 39 38 7 10 5 0 0 77 15 1131

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 42 11 13 6 0 0 70 20 14873
2017 Part-time 30 44 10 13 3 0 1 74 16 916
2014 Full-time 23 41 12 15 8 0 0 65 23 14094
2014 Part-time 29 41 10 13 5 0 1 71 19 1141
2011 Full-time 24 41 12 15 7 0 1 66 22 15696
2011 Part-time 30 42 10 12 5 0 1 73 17 1133
2008 Full-time 21 41 13 16 8 0 1 63 24 14052
2008 Part-time 23 45 8 16 7 0 1 68 23 632

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 39 13 8 5 0 0 74 12 14867
2017 Part-time 32 37 16 9 5 0 0 70 13 917
2014 Full-time 31 40 14 9 6 0 0 71 15 14108
2014 Part-time 26 40 17 10 6 0 1 67 16 1142
2011 Full-time 36 37 13 8 6 0 0 73 14 15694
2011 Part-time 32 37 14 9 8 0 0 69 17 1135
2008 Full-time 32 41 13 9 5 0 0 73 14 14046
2008 Part-time 26 39 16 10 8 0 0 65 18 633

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 38 9 7 4 0 0 80 11 14861
2017 Part-time 40 39 9 8 3 0 0 79 11 918
2014 Full-time 38 39 10 8 5 0 0 78 13 14094
2014 Part-time 35 41 12 9 4 0 0 76 12 1141
2011 Full-time 40 40 8 7 5 0 0 81 11 15710
2011 Part-time 39 39 8 8 6 0 0 78 14 1133
2008 Full-time 39 43 8 6 4 0 0 82 10 14050
2008 Part-time 37 37 10 10 5 0 0 74 16 632

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 37 8 7 3 0 0 81 10 14843
2017 Part-time 44 37 9 8 2 0 0 81 10 915
2014 Full-time 36 40 10 9 4 0 0 77 13 14091
2014 Part-time 38 39 9 9 4 0 0 78 14 1139

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 34 11 8 6 0 1 74 15 14863
2017 Part-time 45 34 8 7 4 0 1 81 11 917
2014 Full-time 32 35 14 10 8 0 1 68 19 14096
2014 Part-time 40 33 12 7 5 0 2 75 13 1140
2011 Full-time 35 37 12 10 6 0 1 72 16 15712
2011 Part-time 36 36 11 9 7 1 1 73 16 1131

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 23 10 9 9 2 9 68 20 14863
2017 Part-time 37 18 12 7 7 2 17 68 17 913
2014 Full-time 33 23 10 11 13 2 8 63 26 14098
2014 Part-time 35 23 11 6 7 2 16 71 16 1140
2011 Full-time 31 24 10 12 14 1 8 60 29 15706
2011 Part-time 33 25 9 11 8 2 11 67 22 1136
2008 Full-time 36 25 8 11 12 1 6 66 25 14035
2008 Part-time 40 25 9 8 10 1 8 71 19 632

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 44 11 7 5 0 0 76 12 14876
2017 Part-time 31 43 13 8 5 0 0 74 12 919
2014 Full-time 26 45 13 9 6 0 0 72 15 14101
2014 Part-time 25 46 14 8 6 0 0 72 14 1142
2011 Full-time 31 41 12 9 6 0 0 73 15 15693
2011 Part-time 30 40 13 9 7 0 0 71 16 1130
2008 Full-time 33 42 11 9 5 0 0 75 14 13947
2008 Part-time 27 44 13 9 6 0 0 72 15 628

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 36 16 13 9 0 0 61 23 14871
2017 Part-time 28 36 15 12 8 0 1 65 20 919
2014 Full-time 19 35 19 16 11 0 0 54 27 14099
2014 Part-time 22 35 19 15 9 0 0 57 24 1142
2011 Full-time 19 36 17 16 12 0 0 55 28 15716
2011 Part-time 20 38 15 15 11 0 0 58 26 1131

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 43 11 9 4 0 0 76 13 14868
2017 Part-time 35 44 10 7 2 0 0 80 10 918

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 41 9 5 3 0 0 83 7 14851
2017 Part-time 41 42 9 6 2 0 0 84 8 919
2014 Full-time 37 42 12 5 3 0 0 79 9 14100
2014 Part-time 34 43 14 4 3 1 0 78 8 1141
2011 Full-time 35 43 12 6 4 1 0 78 10 15699
2011 Part-time 32 44 12 7 4 1 0 77 11 1132
2008 Full-time 41 40 9 5 3 1 0 82 9 14039
2008 Part-time 39 42 10 6 3 0 0 81 9 633

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 38 15 11 9 0 0 65 20 14865
2017 Part-time 29 38 16 10 7 0 0 67 17 916

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 35 9 3 2 0 0 86 5 14849
2017 Part-time 48 37 11 4 1 0 0 85 5 915
2014 Full-time 56 30 9 3 2 0 0 87 4 14093
2014 Part-time 53 33 9 3 1 0 0 87 5 1141
2011 Full-time 55 32 8 3 2 0 0 87 5 15713
2011 Part-time 50 35 8 4 2 0 0 86 6 1130

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 37 15 14 9 0 1 62 23 14819
2017 Part-time 22 32 19 17 8 1 2 55 26 915
2014 Full-time 17 37 16 16 13 0 0 54 30 14103
2014 Part-time 14 31 19 18 15 0 2 47 34 1141
2011 Full-time 22 36 14 15 12 0 0 58 27 15708
2011 Part-time 16 30 18 18 15 1 2 47 34 1131

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 33 17 12 9 0 1 62 21 14832
2017 Part-time 25 32 20 13 8 0 2 58 21 912
2014 Full-time 23 34 18 13 11 0 0 58 24 14104
2014 Part-time 18 30 21 16 12 1 2 49 29 1142

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 40 13 10 6 0 0 71 15 14834
2017 Part-time 32 38 15 9 4 1 1 71 14 914
2014 Full-time 25 39 16 12 7 0 0 64 20 14098
2014 Part-time 29 40 14 10 6 0 1 69 16 1141
2011 Full-time 31 41 13 10 5 0 0 72 14 15696
2011 Part-time 34 41 10 9 5 1 0 76 14 1131

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 40 12 6 4 0 0 78 10 14825
2017 Part-time 38 41 11 6 4 0 0 79 10 912
2014 Full-time 34 41 13 7 5 0 0 76 12 14090
2014 Part-time 34 42 12 7 5 0 0 76 11 1142
2011 Full-time 36 42 11 7 4 0 0 78 12 15713
2011 Part-time 34 41 12 8 5 0 0 75 13 1134
2008 Full-time 37 42 9 7 3 0 0 80 11 14051
2008 Part-time 34 40 11 10 5 0 0 74 15 633

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 32 14 6 3 0 2 76 9 14881
2017 Part-time 54 28 10 3 1 0 5 86 4 919
2014 Full-time 40 32 16 6 4 0 1 74 10 14106
2014 Part-time 56 26 10 4 1 1 3 85 5 1141
2011 Full-time 36 32 17 8 6 0 1 69 13 15708
2011 Part-time 50 28 10 5 2 0 5 82 7 1131
2008 Full-time 29 34 20 10 6 0 1 63 17 14048
2008 Part-time 39 33 17 6 4 0 2 73 10 632

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 22 34 18 10 2 4 29 35 14826
2017 Part-time 7 19 33 20 13 2 7 37 27 914
2014 Full-time 13 29 35 14 6 1 2 21 43 14083
2014 Part-time 9 23 29 20 11 1 5 34 35 1138
2011 Full-time 17 31 32 12 5 1 2 18 49 15684
2011 Part-time 12 24 31 18 9 2 4 28 38 1132
2008 Full-time 17 32 32 12 4 1 1 17 51 14025
2008 Part-time 14 30 30 16 6 1 3 23 46 630

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 17 27 22 16 4 6 42 28 14770
2017 Part-time 7 13 27 22 19 6 7 47 22 916
2014 Full-time 13 23 31 18 9 3 3 28 39 14067
2014 Part-time 12 21 24 19 14 4 5 37 36 1142
2011 Full-time 18 25 28 16 8 2 3 25 45 15675
2011 Part-time 19 21 27 16 10 4 3 27 44 1133
2008 Full-time 18 26 28 16 7 2 2 25 46 14009
2008 Part-time 11 24 27 21 10 3 4 33 38 633

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 21 27 16 11 3 7 30 39 14785
2017 Part-time 11 18 24 19 13 4 11 37 34 915
2014 Full-time 19 25 27 14 7 3 5 23 48 14069
2014 Part-time 12 20 27 16 11 3 10 32 38 1139
2011 Full-time 22 26 26 13 6 2 5 21 51 15663
2011 Part-time 16 24 23 15 8 4 10 27 46 1133
2008 Full-time 21 26 27 14 6 2 3 21 50 13997
2008 Part-time 16 24 27 17 8 2 6 27 43 633

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 16 29 23 14 2 7 40 28 14745
2017 Part-time 6 11 24 24 20 1 13 52 19 908
2014 Full-time 11 19 32 22 10 1 5 34 32 14042
2014 Part-time 7 12 25 23 19 2 11 49 22 1139
2011 Full-time 14 21 31 20 9 1 4 30 37 15647
2011 Part-time 11 15 24 20 16 1 13 42 30 1130
2008 Full-time 13 22 33 20 8 1 3 29 37 13998
2008 Part-time 11 16 27 26 13 1 7 42 29 630

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 19 27 18 14 2 7 35 35 14798
2017 Part-time 9 16 24 21 19 2 9 45 28 913
2014 Full-time 21 26 26 13 8 1 4 22 50 14076
2014 Part-time 14 16 24 18 18 2 9 40 33 1141
2011 Full-time 24 25 26 13 7 1 3 22 52 15686
2011 Part-time 17 18 23 16 14 2 9 34 39 1131
2008 Full-time 22 27 26 15 7 1 2 22 50 14003
2008 Part-time 16 20 25 19 11 2 6 33 40 628

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 19 26 19 14 5 6 36 35 14804
2017 Part-time 11 19 23 17 16 5 9 39 34 911
2014 Full-time 12 18 27 23 12 4 6 38 33 14062
2014 Part-time 11 17 20 21 17 6 8 44 33 1139
2011 Full-time 13 18 26 22 12 3 6 37 34 15655
2011 Part-time 13 14 23 20 15 6 9 40 33 1126
2008 Full-time 16 22 27 20 9 2 4 31 40 14012
2008 Part-time 14 21 27 19 11 3 5 33 37 631

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 23 31 13 9 3 5 24 42 14812
2017 Part-time 12 19 30 15 12 4 7 31 36 915
2014 Full-time 18 26 31 12 6 3 3 20 47 14072
2014 Part-time 14 21 30 13 12 5 5 28 39 1138
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 70 15 5 4 2 0 4 89 6 14864
2017 Part-time 71 13 4 3 2 0 6 90 5 917
2014 Full-time 70 15 5 4 3 0 4 89 7 14102
2014 Part-time 74 12 4 2 2 0 5 91 4 1139
2011 Full-time 68 15 5 4 3 0 4 87 8 15709
2011 Part-time 75 12 4 3 2 0 4 91 5 1130
2008 Full-time 67 13 5 4 4 1 6 86 9 14034
2008 Part-time 72 10 4 3 2 1 7 90 5 632

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 30 15 10 7 6 5 64 19 14867
2017 Part-time 28 29 15 8 5 7 8 67 16 917
2014 Full-time 27 31 16 10 8 5 4 63 19 14100
2014 Part-time 28 29 16 9 4 8 5 66 15 1141

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 30 8 8 6 1 0 77 15 14864
2017 Part-time 48 30 8 8 4 2 0 80 12 916
2014 Full-time 43 30 10 10 7 1 0 74 16 14095
2014 Part-time 47 31 8 9 4 2 1 80 13 1142

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 36 13 13 7 2 1 66 21 14853
2017 Part-time 33 37 10 12 4 3 1 73 16 917
2014 Full-time 22 39 14 15 7 2 1 63 23 14106
2014 Part-time 29 41 12 11 3 3 2 73 14 1141
2011 Full-time 22 36 14 16 9 2 1 60 25 15730
2011 Part-time 28 38 12 12 6 3 1 69 19 1135
2008 Full-time 23 37 13 15 9 2 1 62 24 14044
2008 Part-time 25 39 12 13 5 3 2 67 20 631

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 26 15 13 10 11 1 57 26 14867
2017 Part-time 25 25 16 10 7 16 1 61 21 918
2014 Full-time 20 27 17 14 11 10 1 53 28 14103
2014 Part-time 23 25 16 10 7 16 2 59 22 1142
2011 Full-time 20 27 17 14 12 8 1 52 29 15708
2011 Part-time 23 27 15 12 10 11 1 57 26 1134
2008 Full-time 22 28 16 14 11 8 1 55 28 14029
2008 Part-time 20 29 16 13 9 11 2 56 26 632

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 21 17 16 12 19 2 42 36 14868
2017 Part-time 13 17 18 15 9 24 3 42 33 918
2014 Full-time 9 21 20 18 16 15 2 36 41 14102
2014 Part-time 12 20 17 16 11 21 3 41 36 1142

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 39 7 6 3 0 0 83 10 14851
2017 Part-time 49 37 7 4 2 0 0 86 6 917
2014 Full-time 39 42 9 7 3 0 0 81 10 14097
2014 Part-time 44 40 7 6 2 1 0 85 8 1141
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 38 37 11 8 5 1 1 75 13 14869
2017 Part-time 39 37 11 8 3 0 1 77 11 918
2014 Full-time 34 37 13 9 6 1 0 72 15 14106
2014 Part-time 40 36 11 6 5 1 1 77 11 1139
2011 Full-time 30 37 14 11 7 1 0 68 18 15715
2011 Part-time 37 38 10 8 6 1 0 76 14 1132
2008 Full-time 26 35 14 13 10 1 1 62 24 14042
2008 Part-time 25 35 15 14 9 1 1 62 23 633

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 31 11 5 4 2 1 80 9 14870
2017 Part-time 50 30 10 5 2 2 1 82 7 919
2014 Full-time 41 32 13 7 5 2 0 75 12 14106
2014 Part-time 49 31 10 5 2 2 1 82 8 1141
2011 Full-time 39 33 14 8 5 2 0 73 13 15710
2011 Part-time 45 32 10 6 4 2 1 80 10 1134
2008 Full-time 35 33 13 8 7 3 1 70 16 14047
2008 Part-time 37 32 15 8 4 3 1 72 13 632

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 34 10 7 4 1 0 79 11 14858
2017 Part-time 47 35 10 6 2 0 0 82 8 916
2014 Full-time 39 35 11 9 5 1 0 75 14 14101
2014 Part-time 45 34 9 7 2 1 0 81 10 1141
2011 Full-time 36 37 11 10 5 1 0 74 16 15701
2011 Part-time 44 34 9 7 5 1 0 79 12 1131
2008 Full-time 34 36 11 11 8 1 0 70 19 14032
2008 Part-time 32 38 13 9 7 1 1 71 16 631

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 79 11 3 1 2 0 3 94 3 14860
2017 Part-time 81 10 3 2 1 0 3 94 3 916
2014 Full-time 77 13 3 1 2 0 3 93 4 14099
2014 Part-time 80 10 3 1 1 0 4 95 2 1141
2011 Full-time 77 12 3 2 2 0 3 92 4 15706
2011 Part-time 84 8 2 1 1 0 3 96 2 1130
2008 Full-time 78 8 3 2 3 1 6 92 5 14030
2008 Part-time 81 6 2 2 2 1 6 94 4 633

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 22 7 5 7 4 10 78 14 14854
2017 Part-time 53 18 8 4 3 4 10 83 8 917
2014 Full-time 41 23 9 6 9 3 9 74 17 14101
2014 Part-time 45 22 8 4 5 4 13 79 11 1139
2011 Full-time 42 27 8 7 9 2 4 74 17 15712
2011 Part-time 35 24 9 8 13 3 9 67 23 1133

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 27 8 6 4 1 0 82 10 14860
2017 Part-time 56 30 6 4 3 1 0 87 7 917

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 26 10 4 4 2 0 82 8 14861
2017 Part-time 58 26 9 3 2 1 0 85 6 918

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 28 10 6 5 0 0 79 11 14843
2017 Part-time 54 28 9 5 3 0 0 83 8 916
2014 Full-time 44 31 12 7 5 0 0 76 13 14095
2014 Part-time 51 29 10 6 3 0 0 81 9 1138
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 41 12 11 5 2 4 71 16 2418
2017 Part-time 32 43 11 9 0 5 0 79 10 19
2014 Full-time 26 38 13 10 6 2 4 69 17 2521
2014 Part-time 19 62 8 0 0 4 7 91 0 27

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 31 15 8 6 10 0 69 15 14880
2017 Part-time 33 31 15 5 3 12 1 73 10 917
2014 Full-time 23 32 18 9 7 11 0 62 18 14097
2014 Part-time 27 29 16 6 4 17 1 68 13 1140
2011 Full-time 21 29 20 10 9 10 1 56 21 15708
2011 Part-time 27 29 19 8 5 11 1 64 15 1134

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 32 17 11 8 4 0 63 19 14872
2017 Part-time 30 32 19 9 5 5 1 66 14 919
2014 Full-time 19 31 21 14 10 4 0 53 25 14097
2014 Part-time 24 29 21 13 7 7 1 57 21 1142
2011 Full-time 16 29 22 15 14 3 0 47 30 15687
2011 Part-time 22 31 19 12 11 5 0 55 25 1133
2008 Full-time 18 31 19 15 13 3 0 51 29 14035
2008 Part-time 19 31 22 14 10 3 1 52 25 632

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 30 19 14 8 9 0 55 24 14855
2017 Part-time 24 27 21 11 6 11 0 58 19 914
2014 Full-time 13 27 23 18 11 7 0 44 31 14093
2014 Part-time 18 25 20 16 9 12 0 49 28 1140
2011 Full-time 9 27 23 21 14 6 0 39 37 15694
2011 Part-time 12 29 21 18 12 8 0 45 32 1131
2008 Full-time 9 28 21 22 14 6 0 39 39 14041
2008 Part-time 12 27 22 20 10 9 0 42 34 632

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 27 17 13 12 8 0 54 27 14874
2017 Part-time 26 29 16 12 8 9 0 60 22 918
2014 Full-time 16 25 20 16 16 8 0 44 34 14094
2014 Part-time 20 23 19 14 10 12 0 50 28 1141
2011 Full-time 11 25 20 17 17 9 0 40 38 15695
2011 Part-time 15 27 17 16 14 11 0 47 34 1133
2008 Full-time 11 27 18 18 17 9 0 42 38 14046
2008 Part-time 14 27 21 15 13 9 0 46 31 633

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 33 17 14 10 5 0 57 25 14853
2017 Part-time 24 35 17 11 7 6 0 63 20 914
2014 Full-time 14 31 19 19 14 4 0 47 34 14088
2014 Part-time 18 32 17 16 10 7 0 54 28 1142
2011 Full-time 11 33 19 20 15 3 0 45 36 15694
2011 Part-time 16 33 17 18 11 4 0 52 30 1131
2008 Full-time 12 35 16 21 13 2 0 48 36 14042
2008 Part-time 14 37 17 19 10 3 0 53 30 634
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 44 16 8 4 1 0 72 11 14857
2017 Part-time 31 43 15 7 2 2 0 75 9 919
2014 Full-time 23 43 19 9 5 2 0 67 14 14101
2014 Part-time 27 43 15 8 3 2 0 72 12 1140
2011 Full-time 22 43 17 11 6 1 0 66 17 15701
2011 Part-time 24 42 17 8 6 2 0 69 15 1131

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 43 10 4 2 3 0 84 6 14848
2017 Part-time 43 39 10 3 1 3 0 85 5 916
2014 Full-time 38 43 9 4 2 3 0 84 6 14096
2014 Part-time 40 43 8 3 2 4 0 87 5 1142
2011 Full-time 34 41 13 6 3 4 0 78 9 15689
2011 Part-time 38 38 11 6 3 4 0 80 9 1130

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 38 11 7 4 3 1 77 11 14849
2017 Part-time 37 37 11 7 2 3 1 78 10 917
2014 Full-time 36 40 10 7 3 3 1 79 11 14102
2014 Part-time 39 37 9 7 3 4 1 81 10 1140
2011 Full-time 32 37 12 9 5 4 1 72 15 15664
2011 Part-time 36 32 11 8 5 6 1 73 15 1128
2008 Full-time 27 36 13 11 8 5 1 67 20 14031
2008 Part-time 26 35 13 11 7 5 2 66 20 633

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 35 18 11 5 5 1 64 17 14854
2017 Part-time 23 35 18 10 3 8 2 65 15 918
2014 Full-time 26 37 18 10 5 5 1 66 15 14098
2014 Part-time 26 35 16 9 4 7 2 68 14 1142
2011 Full-time 17 34 21 13 8 6 1 55 22 15702
2011 Part-time 17 36 20 13 6 7 2 58 20 1132

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 24 17 14 13 11 3 49 31 14842
2017 Part-time 21 24 15 13 9 12 6 55 27 915
2014 Full-time 16 23 18 16 15 10 2 44 35 14101
2014 Part-time 19 25 16 12 11 13 4 53 28 1141
2011 Full-time 13 23 19 16 15 12 3 41 36 15716
2011 Part-time 16 22 20 14 10 13 4 46 30 1134

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 62 19 7 4 2 2 6 87 6 14872
2017 Part-time 61 17 7 2 2 1 10 87 5 916
2014 Full-time 59 20 8 4 3 1 5 85 7 14101
2014 Part-time 62 16 7 3 2 2 10 88 5 1140

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 70 18 5 2 1 2 3 92 4 14865
2017 Part-time 74 15 4 1 1 3 3 94 2 916
2014 Full-time 67 20 5 2 1 2 2 91 3 14100
2014 Part-time 72 15 4 2 1 3 3 93 3 1141
2011 Full-time 66 19 6 3 1 2 2 90 4 15706
2011 Part-time 74 14 3 2 1 2 3 93 4 1127
2008 Full-time 67 17 7 2 2 2 3 89 4 14038
2008 Part-time 75 13 5 1 1 3 2 92 3 631

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 34 16 13 10 3 0 60 24 14860
2017 Part-time 26 34 18 10 6 4 1 64 17 914
2014 Full-time 17 32 18 16 13 3 1 51 30 14104
2014 Part-time 21 34 16 13 10 5 2 58 24 1142
2011 Full-time 16 32 19 17 14 2 0 49 32 15703
2011 Part-time 18 32 18 15 13 3 1 52 29 1134
2008 Full-time 14 34 19 18 14 1 0 49 32 14044
2008 Part-time 15 32 23 16 10 3 1 48 27 633

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 28 14 15 16 3 2 52 33 14860
2017 Part-time 20 26 17 13 12 4 8 53 29 916
2014 Full-time 14 23 16 19 24 3 2 39 45 14101
2014 Part-time 15 21 17 15 19 5 7 42 39 1142
2011 Full-time 12 25 16 19 24 2 2 39 44 15697
2011 Part-time 12 22 16 20 24 2 5 36 47 1134
2008 Full-time 16 33 15 18 16 1 1 50 35 14034
2008 Part-time 16 32 16 17 12 3 3 52 31 633

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 34 21 12 8 6 1 56 21 14852
2017 Part-time 19 34 22 11 6 7 1 58 19 917

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 35 13 3 3 4 1 80 6 14849
2017 Part-time 42 36 13 2 2 5 0 82 4 913
2014 Full-time 39 35 14 4 3 5 1 78 7 14088
2014 Part-time 44 33 12 2 2 6 1 83 4 1142

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 39 10 5 3 2 0 82 8 14847
2017 Part-time 43 40 10 4 1 2 0 85 5 914
2014 Full-time 37 38 13 6 3 3 0 77 9 14100
2014 Part-time 44 36 8 5 3 4 0 83 8 1140
2011 Full-time 29 38 16 7 6 4 0 70 13 15693
2011 Part-time 37 33 15 7 4 3 0 73 12 1132

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 37 8 4 3 0 0 84 7 14881
2017 Part-time 52 36 6 5 1 0 0 88 6 916
2014 Full-time 41 38 11 6 4 0 0 79 9 14092
2014 Part-time 51 35 7 4 3 1 0 87 7 1140
2011 Full-time 33 40 14 7 6 1 0 73 13 15669
2011 Part-time 42 36 10 6 4 0 0 79 11 1131
2008 Full-time 29 41 14 9 6 1 0 71 15 14033
2008 Part-time 31 44 12 8 4 0 0 76 12 633

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 34 16 8 6 1 0 69 15 14855
2017 Part-time 37 35 14 8 6 0 0 72 14 913
2014 Full-time 22 35 19 13 9 1 0 58 23 14105
2014 Part-time 30 35 15 11 7 1 0 66 18 1141
2011 Full-time 22 34 21 12 10 1 0 57 22 15700
2011 Part-time 24 37 17 11 9 1 0 62 21 1129

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 37 16 9 5 0 0 70 14 14860
2017 Part-time 36 38 12 9 4 0 0 74 13 916
2014 Full-time 22 37 19 13 8 0 0 59 21 14099
2014 Part-time 28 38 16 11 6 1 0 67 17 1141
2011 Full-time 21 37 19 13 9 1 0 58 22 15668
2011 Part-time 23 39 17 12 9 1 0 63 20 1130
2008 Full-time 23 39 17 13 7 0 0 62 21 14026
2008 Part-time 24 42 13 13 7 0 0 66 21 632

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 25 20 13 10 5 0 54 25 14866
2017 Part-time 29 26 17 11 10 6 2 59 22 914
2014 Full-time 21 24 20 16 13 5 0 48 31 14098
2014 Part-time 21 23 20 15 12 6 2 48 30 1139
2011 Full-time 23 25 19 15 12 5 0 51 29 15690
2011 Part-time 22 22 19 15 14 7 1 48 32 1128
2008 Full-time 22 28 18 16 11 5 1 53 28 14034
2008 Part-time 21 25 17 16 14 6 1 50 32 631
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 29 36 35 14877
2017 Part-time 28 36 36 917
2014 Full-time 29 35 36 14103
2014 Part-time 30 33 37 1142
2011 Full-time 30 37 33 15714
2011 Part-time 32 33 35 1132

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 14 35 34 5 5 6 4277
2017 Part-time 23 14 20 9 28 7 261
2014 Full-time 15 31 37 8 9999 8 4178
2014 Part-time 21 19 25 13 9999 22 336
2011 Full-time 19 31 34 7 9999 9 4736
2011 Part-time 15 17 35 13 9999 21 359
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 17 83 14860
2017 Part-time 10 90 918
2014 Full-time 17 83 14081
2014 Part-time 11 89 1139

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 51 2528
2017 Part-time 62 95
2014 Full-time 50 2426
2014 Part-time 51 133

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 61 2528
2017 Part-time 50 95
2014 Full-time 61 2426
2014 Part-time 60 133

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 2528
2014 Full-time 6 2426

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Part-time 0 95
2014 Full-time 0 2426
2014 Part-time 0 133

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 2528
2014 Full-time 3 2426

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 2528
2017 Part-time 18 95
2014 Full-time 13 2426
2014 Part-time 16 133

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 2528
2014 Full-time 4 2426
2014 Part-time 5 133

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 42 2528
2017 Part-time 40 95
2014 Full-time 40 2428
2014 Part-time 34 133

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 39 2528
2017 Part-time 43 95
2014 Full-time 40 2428
2014 Part-time 31 133

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 43 2528
2017 Part-time 36 95
2014 Full-time 41 2428
2014 Part-time 32 133

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 41 2528
2017 Part-time 34 95
2014 Full-time 41 2428
2014 Part-time 38 133

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 2528
2017 Part-time 19 95
2014 Full-time 24 2428
2014 Part-time 16 133

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 57 2528
2017 Part-time 61 95
2014 Full-time 56 2428
2014 Part-time 43 133

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 36 2528
2017 Part-time 36 95
2014 Full-time 35 2428
2014 Part-time 31 133

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Full-time 1 2528
2017 Part-time 0 95
2014 Full-time 1 2428

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 2528
2017 Part-time 6 95
2014 Full-time 7 2428
2014 Part-time 4 133

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 2528
2017 Part-time 11 95
2014 Full-time 11 2428
2014 Part-time 12 133

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 48 2528
2017 Part-time 43 95
2014 Full-time 46 2428
2014 Part-time 45 133

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Full-time 26 2528
2017 Part-time 25 95
2014 Full-time 27 2428
2014 Part-time 21 133

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 2528
2017 Part-time 23 95
2014 Full-time 14 2428
2014 Part-time 18 133

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 52 2527
2017 Part-time 60 94
2014 Full-time 52 2427
2014 Part-time 47 133

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 27 2527
2017 Part-time 30 94
2014 Full-time 29 2427
2014 Part-time 31 133

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 2527
2017 Part-time 5 94
2014 Full-time 4 2427
2014 Part-time 4 133

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 2527
2017 Part-time 21 94
2014 Full-time 23 2427
2014 Part-time 24 133

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 2527
2017 Part-time 8 94
2014 Full-time 10 2427
2014 Part-time 10 133

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 2527
2014 Full-time 6 2427
2014 Part-time 7 133

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 2527
2017 Part-time 9 94
2014 Full-time 16 2427
2014 Part-time 15 133

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 2527
2017 Part-time 12 94
2014 Full-time 10 2427
2014 Part-time 14 133

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 26 2527
2017 Part-time 21 94
2014 Full-time 23 2427
2014 Part-time 25 133

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 2360
2017 Part-time 12 91
2014 Full-time 14 2275
2014 Part-time 25 124

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 2360
2017 Part-time 28 91
2014 Full-time 15 2275
2014 Part-time 23 124

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 2360
2017 Part-time 12 91
2014 Full-time 11 2275
2014 Part-time 15 124

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 2360
2017 Part-time 7 91
2014 Full-time 8 2275
2014 Part-time 13 124

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 2360
2017 Part-time 10 91
2014 Full-time 11 2275
2014 Part-time 12 124

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 2360
2017 Part-time 12 91
2014 Full-time 12 2275
2014 Part-time 9 124

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 2360
2017 Part-time 12 91
2014 Full-time 9 2275
2014 Part-time 7 124

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 2360
2017 Part-time 11 91
2014 Full-time 9 2275
2014 Part-time 8 124

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 2360
2017 Part-time 18 91
2014 Full-time 12 2275
2014 Part-time 18 124

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 25 2360
2017 Part-time 24 91
2014 Full-time 23 2275
2014 Part-time 19 124

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 2360
2017 Part-time 9 91
2014 Full-time 8 2275
2014 Part-time 9 124

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 43 2360
2017 Part-time 34 91
2014 Full-time 43 2275
2014 Part-time 42 124

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 2360
2014 Full-time 1 2275

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 47 2360
2017 Part-time 46 91
2014 Full-time 50 2275
2014 Part-time 37 124

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 1 2360

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 2360
2017 Part-time 13 91
2014 Full-time 14 2275
2014 Part-time 13 124

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 92 8 2529
2017 Part-time 92 8 95

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 16 18 6 7 28 10 50 20 14878
2017 Part-time 17 15 17 4 3 32 11 56 14 918
2014 Full-time 13 16 20 7 6 30 8 47 20 14101
2014 Part-time 14 14 16 4 4 35 13 53 16 1141

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 30 17 6 5 11 1 68 13 14852
2017 Part-time 30 31 16 4 2 14 2 73 8 911
2014 Full-time 23 29 20 6 5 16 1 62 13 14101
2014 Part-time 26 29 16 4 3 19 3 70 9 1142
2011 Full-time 28 35 17 7 4 9 0 69 12 15696
2011 Part-time 35 35 13 4 2 10 0 78 7 1129
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 49 11 7 2 2 3 78 10 14874
2017 Part-time 16 41 11 11 4 4 13 69 18 918
2014 Full-time 24 52 11 6 2 1 3 80 8 14095
2014 Part-time 13 47 11 10 3 4 11 71 15 1140
2011 Full-time 25 53 10 6 2 1 3 81 8 15699
2011 Part-time 16 48 12 10 4 3 7 70 16 1123
2008 Full-time 25 50 11 7 3 1 3 78 10 14055
2008 Part-time 19 45 13 11 7 3 3 68 19 631

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 24 20 8 5 23 7 53 18 14853
2017 Part-time 10 21 18 8 4 22 16 51 21 914
2014 Full-time 10 24 22 9 6 21 7 47 21 14098
2014 Part-time 8 18 19 8 5 25 15 45 23 1139
2011 Full-time 10 26 23 10 7 18 5 47 23 15704
2011 Part-time 11 24 20 11 7 18 9 48 24 1130

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 32 10 3 2 9 3 83 5 14880
2017 Part-time 32 27 11 2 1 14 12 81 4 917
2014 Full-time 34 36 12 3 2 9 3 80 6 14102
2014 Part-time 31 30 11 2 1 14 11 81 5 1142
2011 Full-time 36 36 11 4 2 8 3 81 6 15707
2011 Part-time 35 34 10 3 2 11 6 83 5 1129
2008 Full-time 33 37 13 4 2 9 3 80 6 14042
2008 Part-time 29 39 12 3 1 14 2 81 4 632

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 32 13 4 3 13 3 77 7 14858
2017 Part-time 26 27 13 3 1 18 13 76 6 917
2014 Full-time 26 33 16 5 3 13 3 71 10 14079
2014 Part-time 23 27 14 3 3 19 11 72 9 1141
2011 Full-time 27 35 15 6 4 11 3 72 11 15665
2011 Part-time 26 32 13 5 3 15 7 74 10 1126
2008 Full-time 28 36 15 7 4 8 3 70 12 14034
2008 Part-time 26 36 17 6 3 10 3 71 10 633
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 8 92 14853
2017 Part-time 6 94 915
2014 Full-time 8 92 14072
2014 Part-time 5 95 1140

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 35 1176
2017 Part-time 44 56
2014 Full-time 35 1089
2014 Part-time 33 60

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 76 1176
2017 Part-time 61 56
2014 Full-time 80 1089
2014 Part-time 80 60

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 1176
2014 Full-time 3 1089
2014 Part-time 0 60

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Part-time 0 56
2014 Part-time 0 60

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 1176
2014 Full-time 5 1089

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 1176
2017 Part-time 20 56
2014 Full-time 11 1089
2014 Part-time 18 60

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 1176
2014 Full-time 9 1089
2014 Part-time 10 60

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Full-time 26 1168
2017 Part-time 29 56
2014 Full-time 22 1086
2014 Part-time 16 60

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 1168
2017 Part-time 19 56
2014 Full-time 19 1086
2014 Part-time 13 60

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 1168
2017 Part-time 13 56
2014 Full-time 14 1086

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 1168
2017 Part-time 8 56
2014 Full-time 5 1086
2014 Part-time 10 60

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Full-time 27 1168
2017 Part-time 25 56
2014 Full-time 22 1086
2014 Part-time 14 60

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 1168
2017 Part-time 20 56
2014 Full-time 19 1086
2014 Part-time 11 60

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 1168
2017 Part-time 0 56
2014 Full-time 4 1086

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Full-time 1 1168

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 1168
2014 Full-time 7 1086

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 1168
2017 Part-time 22 56
2014 Full-time 18 1086
2014 Part-time 20 60

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Full-time 1 1168
2017 Part-time 0 56

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 1168
2017 Part-time 19 56
2014 Full-time 19 1086
2014 Part-time 27 60

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Part-time 0 56
2014 Full-time 1 1086
2014 Part-time 0 60

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 1168
2017 Part-time 12 56
2014 Full-time 30 1086
2014 Part-time 28 60

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 34 1175
2017 Part-time 33 56
2014 Full-time 29 1090
2014 Part-time 29 60

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 1175
2017 Part-time 19 56
2014 Full-time 14 1090
2014 Part-time 10 60

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 1175
2014 Full-time 3 1090

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 1175
2017 Part-time 20 56
2014 Full-time 21 1090
2014 Part-time 26 60

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 1175
2014 Full-time 4 1090

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 1175
2014 Full-time 8 1090

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 1175
2017 Part-time 10 56
2014 Full-time 9 1090

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 1175
2014 Full-time 8 1090
2014 Part-time 15 60

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 1175
2017 Part-time 45 56
2014 Full-time 48 1090
2014 Part-time 41 60

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 1108
2014 Full-time 7 1001

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 1108
2017 Part-time 23 54
2014 Full-time 10 1001
2014 Part-time 20 58

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 1108
2017 Part-time 12 54
2014 Full-time 4 1001

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 1108
2014 Full-time 3 1001

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 1108
2017 Part-time 0 54
2014 Full-time 3 1001

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 1108
2014 Full-time 6 1001

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 1108
2014 Full-time 7 1001

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 1108
2017 Part-time 16 54
2014 Full-time 12 1001
2014 Part-time 11 58

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 1108
2017 Part-time 10 54
2014 Full-time 12 1001
2014 Part-time 12 58

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 22 1108
2017 Part-time 18 54
2014 Full-time 23 1001
2014 Part-time 26 58

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 1108
2017 Part-time 14 54
2014 Full-time 9 1001

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 41 1108
2017 Part-time 29 54
2014 Full-time 43 1001
2014 Part-time 41 58

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 1108
2014 Full-time 2 1001

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 58 1108
2017 Part-time 44 54
2014 Full-time 65 1001
2014 Part-time 64 58

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 1 1108

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 1108
2017 Part-time 25 54
2014 Full-time 15 1001
2014 Part-time 22 58

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 90 10 1175
2017 Part-time 86 14 56

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 16 19 3 3 32 9 57 11 14870
2017 Part-time 19 16 18 2 1 34 11 62 6 917
2014 Full-time 14 16 21 3 3 35 8 53 11 14098
2014 Part-time 15 14 17 2 2 39 10 57 9 1139

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 30 16 3 3 13 2 74 7 14852
2017 Part-time 32 30 15 3 1 15 4 77 5 919
2014 Full-time 25 29 19 3 3 19 2 69 8 14094
2014 Part-time 29 30 13 2 2 21 2 77 6 1139
2011 Full-time 32 36 15 4 2 10 0 76 7 15679
2011 Part-time 40 34 11 2 2 10 0 83 5 1134
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 22 19 16 22 0 2 41 39 14851
2017 Part-time 13 20 19 14 33 0 1 33 47 919

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 25 27 16 12 0 2 44 29 14852
2017 Part-time 27 26 24 12 9 0 2 54 21 919

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 26 22 13 10 1 5 52 25 14824
2017 Part-time 34 26 17 9 6 1 8 65 16 915

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 23 22 15 13 2 3 47 30 14855
2017 Part-time 25 24 22 13 12 1 3 51 26 918

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 21 11 4 3 1 12 79 9 14838
2017 Part-time 53 18 8 1 2 1 18 87 4 917

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 29 22 12 8 0 1 58 20 14826
2017 Part-time 31 28 20 12 7 0 2 61 19 915

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 31 21 11 6 1 2 60 18 14824
2017 Part-time 31 30 22 8 4 1 4 64 13 914

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 30 23 13 8 1 2 55 21 14814
2017 Part-time 29 31 20 10 4 2 4 63 15 912

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 30 20 11 7 1 2 62 18 14818
2017 Part-time 34 33 17 7 3 2 4 72 11 915

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 30 23 13 9 1 2 55 22 14796
2017 Part-time 27 28 20 13 9 1 3 56 23 912

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 24 14 7 5 0 2 74 12 14844
2017 Part-time 47 25 16 6 3 0 3 74 9 914

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 69 13 6 4 4 1 4 86 8 14851
2017 Part-time 73 11 5 2 2 1 5 90 5 916

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 25 9 4 3 0 3 84 6 14840
2017 Part-time 61 22 7 3 2 1 4 87 5 916

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 61 18 8 5 4 1 3 82 9 14838
2017 Part-time 64 18 6 4 3 1 4 86 7 917

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 10 4 2 1 0 30 89 4 14831
2017 Part-time 59 4 2 1 1 1 33 95 2 914

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 61 17 8 3 2 1 8 86 6 14765
2017 Part-time 59 17 9 4 3 1 9 83 7 913

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 17 9 6 7 1 5 77 14 14859
2017 Part-time 52 16 9 6 9 1 8 74 16 915

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 30 14 5 3 0 3 78 8 14829
2017 Part-time 45 29 14 5 2 0 5 78 8 916

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 30 38 14 7 0 0 41 21 14874
2017 Part-time 15 32 36 11 5 0 0 47 16 919

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 21 39 20 9 0 0 29 32 14838
2017 Part-time 9 19 37 21 13 0 1 34 28 913

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 41 14 8 5 3 0 72 14 14871
2017 Part-time 25 41 16 8 5 6 0 70 14 914

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 39 17 14 9 2 0 58 24 14868
2017 Part-time 20 41 16 13 8 2 0 62 22 915
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 22 78 14859
2017 Part-time 25 75 918
2014 Full-time 19 81 14066
2014 Part-time 23 77 1138

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 80 20 3243
2017 Part-time 84 16 233
2014 Full-time 76 24 2713
2014 Part-time 84 16 268

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 36 6 9 4 1 0 81 13 2598
2017 Part-time 50 32 6 8 2 1 0 83 11 198
2014 Full-time 44 35 6 9 5 0 0 79 15 2069
2014 Part-time 50 31 6 9 3 0 0 82 12 226
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 23 19 12 14 2 1 30 70 14882
2017 Part-time 16 18 19 18 27 3 0 16 84 918

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 9935
2017 Part-time 39 751

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 9935
2017 Part-time 42 751

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 22 9935
2017 Part-time 46 751

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 46 9935
2017 Part-time 30 751

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 9935
2017 Part-time 8 751

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 41 9935
2017 Part-time 38 751

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 6 49 19 9 4 12 9743
2017 Part-time 3 46 18 12 5 16 734

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 21 15 17 27 2 9 34 49 9987
2017 Part-time 12 23 13 17 27 2 6 38 47 750

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 3 8 11 17 52 2 7 12 76 9987
2017 Part-time 4 9 12 17 51 2 5 14 73 751
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