2017 Public Service Employee Survey Results for Seniors and Pensions Policy Secretariat

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 47 5 11 5 0 0 79 16 174344
2017 Employment and Social Development Canada 38 46 4 9 3 0 0 84 12 15853
2017 Employment and Social Development 38 46 4 9 3 0 0 84 12 4022
2017 Income Security and Social Development Branch 35 45 3 13 4 0 1 80 17 278
2017 Seniors and Pensions Policy Secretariat 44 48 2 4 2 0 0 93 5 52

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Employment and Social Development Canada 73 20 3 2 1 0 1 94 3 15821
2017 Employment and Social Development 67 25 4 2 1 1 0 92 3 4010
2017 Income Security and Social Development Branch 72 20 4 2 1 1 1 93 3 277
2017 Seniors and Pensions Policy Secretariat 67 28 2 0 2 2 0 96 2 52

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 19 5 6 3 0 1 86 9 174221
2017 Employment and Social Development Canada 69 18 5 5 3 0 1 88 8 15837
2017 Employment and Social Development 56 23 7 10 4 0 1 79 14 4015
2017 Income Security and Social Development Branch 66 18 5 6 4 0 1 85 10 278
2017 Seniors and Pensions Policy Secretariat 63 24 6 6 2 0 0 87 7 52

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Employment and Social Development Canada 38 35 7 12 7 0 0 73 19 15845
2017 Employment and Social Development 42 35 7 10 6 0 0 77 16 4022
2017 Income Security and Social Development Branch 47 36 4 8 4 0 1 83 12 278
2017 Seniors and Pensions Policy Secretariat 54 33 6 5 2 0 0 87 7 52

Question 5. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Employment and Social Development Canada 27 42 11 13 6 0 0 70 19 15838
2017 Employment and Social Development 31 42 12 10 5 0 0 73 15 4021
2017 Income Security and Social Development Branch 28 42 14 9 4 1 1 71 14 278
2017 Seniors and Pensions Policy Secretariat 43 41 13 2 0 2 0 85 2 52

Question 6. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 39 10 6 3 0 0 80 10 174121
2017 Employment and Social Development Canada 35 39 14 8 5 0 0 74 13 15833
2017 Employment and Social Development 40 40 10 7 3 0 0 80 10 4017
2017 Income Security and Social Development Branch 41 37 9 9 3 0 1 78 12 277
2017 Seniors and Pensions Policy Secretariat 49 39 6 6 0 0 0 88 6 52

Question 7. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 47 37 7 6 3 0 0 84 9 173994
2017 Employment and Social Development Canada 42 38 9 7 4 0 0 80 11 15827
2017 Employment and Social Development 46 39 7 6 3 0 0 85 8 4013
2017 Income Security and Social Development Branch 46 37 8 6 2 0 1 83 8 277
2017 Seniors and Pensions Policy Secretariat 59 32 10 0 0 0 0 90 0 52

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Employment and Social Development Canada 44 37 8 7 3 0 0 81 10 15807
2017 Employment and Social Development 48 37 8 5 2 0 0 85 7 4014
2017 Income Security and Social Development Branch 46 35 8 8 2 0 1 81 11 278
2017 Seniors and Pensions Policy Secretariat 59 32 2 4 4 0 0 91 7 52

Question 9. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Employment and Social Development Canada 41 34 11 8 6 0 1 75 15 15829
2017 Employment and Social Development 46 34 8 6 4 0 1 81 11 4011
2017 Income Security and Social Development Branch 42 35 8 7 7 0 1 78 14 278
2017 Seniors and Pensions Policy Secretariat 48 39 7 4 2 0 0 87 6 52

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 23 11 10 11 2 11 63 24 173988
2017 Employment and Social Development Canada 38 23 10 9 9 2 10 68 20 15825
2017 Employment and Social Development 34 22 12 9 7 2 13 67 19 4017
2017 Income Security and Social Development Branch 25 22 13 13 10 4 13 57 28 278
2017 Seniors and Pensions Policy Secretariat 33 39 8 4 5 7 4 81 10 52

Question 11. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Employment and Social Development Canada 32 44 12 7 5 0 0 76 12 15844
2017 Employment and Social Development 33 45 11 6 4 0 0 78 11 4020
2017 Income Security and Social Development Branch 39 39 9 7 6 0 1 78 13 278
2017 Seniors and Pensions Policy Secretariat 56 40 4 0 0 0 0 96 0 52

Question 12. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Employment and Social Development Canada 25 36 16 13 9 0 0 61 23 15839
2017 Employment and Social Development 31 40 14 9 6 0 0 70 16 4018
2017 Income Security and Social Development Branch 32 42 9 10 6 0 1 75 16 278
2017 Seniors and Pensions Policy Secretariat 46 48 4 2 0 0 0 94 2 52

Question 13. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Employment and Social Development Canada 33 43 11 9 4 0 0 76 13 15835
2017 Employment and Social Development 30 44 12 10 4 0 0 74 14 4015
2017 Income Security and Social Development Branch 27 49 7 12 6 0 1 76 18 278
2017 Seniors and Pensions Policy Secretariat 37 57 2 4 0 0 0 94 4 52

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Employment and Social Development Canada 42 41 9 5 3 0 0 83 7 15819
2017 Employment and Social Development 43 41 9 5 2 0 0 84 7 4013
2017 Income Security and Social Development Branch 46 39 5 5 4 0 1 86 9 278
2017 Seniors and Pensions Policy Secretariat 61 39 0 0 0 0 0 100 0 52

Question 15. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Employment and Social Development Canada 28 38 15 11 9 0 0 65 19 15830
2017 Employment and Social Development 33 39 13 8 6 0 0 72 15 4012
2017 Income Security and Social Development Branch 36 38 9 8 8 0 1 75 17 278
2017 Seniors and Pensions Policy Secretariat 44 48 4 2 2 0 0 92 4 52

Question 16. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Employment and Social Development Canada 50 35 9 3 2 0 0 86 5 15812
2017 Employment and Social Development 49 37 9 3 2 0 0 86 5 4011
2017 Income Security and Social Development Branch 50 35 7 4 3 0 1 86 7 275
2017 Seniors and Pensions Policy Secretariat 58 38 4 0 0 0 0 96 0 52

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Employment and Social Development Canada 25 36 15 14 9 0 1 62 23 15782
2017 Employment and Social Development 33 42 11 8 4 0 1 76 12 4004
2017 Income Security and Social Development Branch 30 45 9 10 4 0 1 76 15 274
2017 Seniors and Pensions Policy Secretariat 37 53 4 4 2 0 0 91 5 52

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Employment and Social Development Canada 28 33 17 12 9 0 1 62 21 15792
2017 Employment and Social Development 38 36 13 7 5 0 0 74 13 4008
2017 Income Security and Social Development Branch 34 37 10 11 8 0 1 71 19 274
2017 Seniors and Pensions Policy Secretariat 35 46 12 5 2 0 0 81 7 51

Question 19. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Employment and Social Development Canada 31 40 13 10 5 0 0 71 15 15796
2017 Employment and Social Development 36 40 12 7 4 0 1 76 11 4007
2017 Income Security and Social Development Branch 32 40 13 10 4 1 2 73 14 275
2017 Seniors and Pensions Policy Secretariat 43 48 7 0 2 0 0 91 2 52

Question 20. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Employment and Social Development Canada 38 40 12 6 4 0 0 78 10 15785
2017 Employment and Social Development 40 40 12 5 3 0 0 80 8 4003
2017 Income Security and Social Development Branch 38 39 11 7 4 0 1 78 11 273
2017 Seniors and Pensions Policy Secretariat 45 46 9 0 0 0 0 91 0 52

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Employment and Social Development Canada 43 32 14 6 3 0 2 76 9 15848
2017 Employment and Social Development 43 35 12 6 3 0 1 79 9 4023
2017 Income Security and Social Development Branch 40 33 14 6 7 0 0 73 13 278
2017 Seniors and Pensions Policy Secretariat 48 36 10 4 4 0 0 83 7 52

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Employment and Social Development Canada 10 22 34 18 10 2 4 30 34 15788
2017 Employment and Social Development 9 24 37 18 7 1 3 26 35 4006
2017 Income Security and Social Development Branch 9 25 39 20 4 1 3 25 34 276
2017 Seniors and Pensions Policy Secretariat 4 17 38 34 5 0 2 40 21 52

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Employment and Social Development Canada 8 16 27 22 16 4 6 43 27 15734
2017 Employment and Social Development 7 16 28 26 15 3 4 45 25 3994
2017 Income Security and Social Development Branch 7 14 29 33 13 1 3 48 21 275
2017 Seniors and Pensions Policy Secretariat 4 4 24 39 19 2 8 65 8 52

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Employment and Social Development Canada 14 20 27 16 11 3 8 30 39 15748
2017 Employment and Social Development 19 25 30 13 7 2 4 21 47 4003
2017 Income Security and Social Development Branch 22 27 31 9 4 2 4 14 53 277
2017 Seniors and Pensions Policy Secretariat 15 26 35 15 5 0 4 21 42 52

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Employment and Social Development Canada 9 16 29 23 15 2 7 41 27 15701
2017 Employment and Social Development 9 19 34 23 11 1 3 36 29 3984
2017 Income Security and Social Development Branch 13 22 36 20 6 0 3 26 36 274
2017 Seniors and Pensions Policy Secretariat 9 19 31 32 7 0 2 40 29 51

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Employment and Social Development Canada 13 19 26 18 15 2 7 36 35 15759
2017 Employment and Social Development 12 22 30 18 12 2 5 32 36 4001
2017 Income Security and Social Development Branch 14 23 29 19 9 2 5 30 40 277
2017 Seniors and Pensions Policy Secretariat 6 18 26 31 14 0 6 47 26 52

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Employment and Social Development Canada 12 19 26 19 14 5 6 36 35 15763
2017 Employment and Social Development 11 21 28 20 13 3 5 36 34 4003
2017 Income Security and Social Development Branch 11 22 29 21 10 3 5 33 36 276
2017 Seniors and Pensions Policy Secretariat 6 20 23 29 21 0 2 51 26 52

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Employment and Social Development Canada 16 23 31 13 9 3 5 24 42 15773
2017 Employment and Social Development 16 24 32 14 8 3 4 24 42 4004
2017 Income Security and Social Development Branch 20 28 31 10 5 2 5 16 51 276
2017 Seniors and Pensions Policy Secretariat 11 22 35 19 5 2 6 26 36 52
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 68 16 6 4 2 0 4 88 6 174193
2017 Employment and Social Development Canada 70 14 5 4 2 0 4 89 6 15830
2017 Employment and Social Development 63 21 5 7 3 0 1 85 10 4017
2017 Income Security and Social Development Branch 72 16 3 5 2 0 1 89 8 277
2017 Seniors and Pensions Policy Secretariat 72 21 4 2 2 0 0 93 4 52

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Employment and Social Development Canada 27 30 15 10 7 6 5 64 19 15833
2017 Employment and Social Development 29 32 14 8 6 6 6 69 16 4018
2017 Income Security and Social Development Branch 30 33 10 8 7 5 7 72 17 278
2017 Seniors and Pensions Policy Secretariat 35 40 6 0 4 8 7 89 4 52

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Employment and Social Development Canada 46 30 8 8 6 1 0 77 14 15828
2017 Employment and Social Development 47 31 8 8 4 1 0 80 13 4018
2017 Income Security and Social Development Branch 48 27 8 10 4 1 1 77 15 278
2017 Seniors and Pensions Policy Secretariat 61 29 4 2 2 2 0 92 4 52

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 35 13 13 8 2 1 65 22 174044
2017 Employment and Social Development Canada 29 36 13 13 7 2 1 67 20 15819
2017 Employment and Social Development 34 39 11 9 4 1 1 74 14 4016
2017 Income Security and Social Development Branch 40 38 9 8 5 0 1 78 13 278
2017 Seniors and Pensions Policy Secretariat 53 39 4 2 2 0 0 92 4 52

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 28 15 13 11 9 1 58 26 174123
2017 Employment and Social Development Canada 23 26 15 12 10 12 1 57 26 15834
2017 Employment and Social Development 29 30 13 9 7 12 1 67 18 4017
2017 Income Security and Social Development Branch 34 26 11 8 6 13 2 71 17 277
2017 Seniors and Pensions Policy Secretariat 43 31 4 4 2 14 2 89 7 52

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 21 18 17 14 16 3 40 38 174082
2017 Employment and Social Development Canada 12 21 17 16 12 20 2 42 36 15835
2017 Employment and Social Development 12 23 18 14 9 20 4 46 31 4016
2017 Income Security and Social Development Branch 13 23 16 15 9 19 4 48 31 278
2017 Seniors and Pensions Policy Secretariat 17 34 9 10 6 22 2 68 20 52

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Employment and Social Development Canada 44 39 7 6 3 0 0 83 9 15817
2017 Employment and Social Development 50 37 6 5 2 0 0 87 7 4011
2017 Income Security and Social Development Branch 57 29 4 7 2 0 1 86 10 278
2017 Seniors and Pensions Policy Secretariat 67 25 2 4 2 0 0 93 6 52
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Employment and Social Development Canada 38 37 11 8 5 1 1 75 13 15836
2017 Employment and Social Development 41 36 10 7 4 1 1 78 11 4015
2017 Income Security and Social Development Branch 41 36 7 10 4 1 2 78 14 278
2017 Seniors and Pensions Policy Secretariat 64 32 2 2 0 0 0 96 2 52

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 31 11 6 5 2 1 77 12 174211
2017 Employment and Social Development Canada 46 31 11 5 3 2 1 80 9 15838
2017 Employment and Social Development 49 31 9 5 3 2 1 82 8 4015
2017 Income Security and Social Development Branch 53 26 6 7 5 3 1 81 12 278
2017 Seniors and Pensions Policy Secretariat 70 25 4 2 0 0 0 94 2 52

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Employment and Social Development Canada 45 34 10 7 4 1 0 80 11 15823
2017 Employment and Social Development 47 33 9 6 3 1 0 81 10 4016
2017 Income Security and Social Development Branch 49 28 8 8 5 1 1 78 13 278
2017 Seniors and Pensions Policy Secretariat 63 26 9 0 2 0 0 89 2 52

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 78 12 4 2 2 0 3 93 3 173995
2017 Employment and Social Development Canada 79 11 3 1 2 0 3 94 3 15825
2017 Employment and Social Development 78 14 3 2 2 0 1 93 4 4015
2017 Income Security and Social Development Branch 83 11 2 2 1 0 1 95 3 278
2017 Seniors and Pensions Policy Secretariat 89 10 2 0 0 0 0 98 0 52

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 50 23 8 5 6 3 6 80 12 173965
2017 Employment and Social Development Canada 46 22 7 5 7 4 10 78 14 15819
2017 Employment and Social Development 51 23 7 5 5 4 5 81 11 4012
2017 Income Security and Social Development Branch 39 24 9 9 6 6 7 73 16 278
2017 Seniors and Pensions Policy Secretariat 37 23 13 4 9 4 11 69 15 52

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 27 8 6 5 1 0 81 11 174035
2017 Employment and Social Development Canada 54 27 7 6 4 1 0 82 10 15824
2017 Employment and Social Development 58 26 7 5 3 1 0 85 8 4014
2017 Income Security and Social Development Branch 52 29 6 7 4 1 1 83 11 278
2017 Seniors and Pensions Policy Secretariat 71 25 0 2 2 0 0 96 4 52

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 25 10 4 5 2 0 80 9 174119
2017 Employment and Social Development Canada 54 26 10 4 4 2 0 82 8 15827
2017 Employment and Social Development 58 25 9 3 3 1 0 84 7 4012
2017 Income Security and Social Development Branch 57 26 8 4 4 0 1 83 9 278
2017 Seniors and Pensions Policy Secretariat 76 21 2 0 2 0 0 96 2 52

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Employment and Social Development Canada 51 28 10 6 4 0 0 80 10 15806
2017 Employment and Social Development 54 27 9 5 4 1 0 81 9 4011
2017 Income Security and Social Development Branch 52 24 11 7 4 1 1 78 11 277
2017 Seniors and Pensions Policy Secretariat 74 20 4 0 2 0 0 95 2 52
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 36 14 11 6 3 5 66 18 38833
2017 Employment and Social Development Canada 26 41 12 11 5 2 4 71 16 2444
2017 Employment and Social Development 25 39 13 10 4 4 6 70 16 960
2017 Income Security and Social Development Branch 24 39 10 16 3 5 3 69 21 62

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Employment and Social Development Canada 31 31 15 8 5 10 0 69 15 15846
2017 Employment and Social Development 31 35 14 7 4 9 0 73 12 4020
2017 Income Security and Social Development Branch 36 34 8 12 5 4 1 73 18 278
2017 Seniors and Pensions Policy Secretariat 48 36 7 6 2 2 0 85 8 52

Question 41. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Employment and Social Development Canada 28 32 18 11 8 4 0 63 19 15840
2017 Employment and Social Development 29 36 17 9 5 3 0 67 15 4017
2017 Income Security and Social Development Branch 33 35 11 14 5 0 1 69 20 277
2017 Seniors and Pensions Policy Secretariat 45 32 8 15 0 0 0 77 15 51

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Employment and Social Development Canada 20 30 19 13 8 9 0 55 24 15818
2017 Employment and Social Development 20 35 19 12 6 7 0 60 20 4012
2017 Income Security and Social Development Branch 23 38 13 16 6 3 1 63 23 277
2017 Seniors and Pensions Policy Secretariat 32 35 15 9 6 4 0 69 16 52

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 27 17 14 15 6 0 50 31 174190
2017 Employment and Social Development Canada 23 27 17 13 12 8 0 55 27 15841
2017 Employment and Social Development 23 32 18 12 9 7 0 59 22 4018
2017 Income Security and Social Development Branch 21 35 14 13 11 6 1 60 26 278
2017 Seniors and Pensions Policy Secretariat 28 40 8 15 4 5 0 72 20 52

Question 44. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Employment and Social Development Canada 21 33 17 14 10 5 0 57 25 15816
2017 Employment and Social Development 21 39 16 13 7 4 0 62 21 4015
2017 Income Security and Social Development Branch 20 42 15 14 6 2 1 64 20 278
2017 Seniors and Pensions Policy Secretariat 25 35 18 16 4 2 0 61 20 52
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Employment and Social Development Canada 28 44 16 8 3 2 0 72 11 15823
2017 Employment and Social Development 28 46 16 7 2 1 0 75 9 4018
2017 Income Security and Social Development Branch 31 45 12 9 3 0 1 76 12 278
2017 Seniors and Pensions Policy Secretariat 49 36 11 2 2 0 0 85 4 52

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 41 12 4 2 3 0 81 7 173773
2017 Employment and Social Development Canada 39 42 10 4 2 3 0 84 6 15811
2017 Employment and Social Development 39 43 10 3 1 4 0 85 4 4014
2017 Income Security and Social Development Branch 45 38 8 4 2 3 1 86 5 278
2017 Seniors and Pensions Policy Secretariat 57 29 9 0 0 4 0 90 0 52

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Employment and Social Development Canada 37 38 11 7 4 3 1 77 11 15813
2017 Employment and Social Development 36 37 12 8 3 3 1 76 11 4014
2017 Income Security and Social Development Branch 35 41 11 5 4 3 1 79 9 277
2017 Seniors and Pensions Policy Secretariat 51 33 11 0 4 2 0 85 4 52

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 34 19 11 6 4 1 61 18 173919
2017 Employment and Social Development Canada 24 35 18 11 5 5 1 64 17 15819
2017 Employment and Social Development 24 32 20 12 5 6 1 61 18 4016
2017 Income Security and Social Development Branch 25 35 14 14 3 7 3 66 19 278
2017 Seniors and Pensions Policy Secretariat 40 33 12 9 0 4 2 78 10 52

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Employment and Social Development Canada 19 24 17 14 13 11 3 49 31 15804
2017 Employment and Social Development 17 22 19 13 12 13 5 47 30 4009
2017 Income Security and Social Development Branch 14 19 19 11 15 14 7 42 33 278
2017 Seniors and Pensions Policy Secretariat 29 13 22 11 5 11 7 52 20 52

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 59 20 8 4 2 2 5 85 7 174121
2017 Employment and Social Development Canada 62 19 7 3 2 2 6 87 6 15837
2017 Employment and Social Development 54 26 8 6 2 1 2 82 9 4015
2017 Income Security and Social Development Branch 61 21 8 5 2 1 2 85 8 278
2017 Seniors and Pensions Policy Secretariat 59 33 4 2 0 0 3 94 2 52

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 66 20 6 2 1 2 3 90 4 174041
2017 Employment and Social Development Canada 70 17 5 2 1 2 3 92 3 15830
2017 Employment and Social Development 65 24 5 2 1 2 1 92 3 4014
2017 Income Security and Social Development Branch 71 17 3 1 1 5 2 94 2 277
2017 Seniors and Pensions Policy Secretariat 74 17 4 0 0 2 3 96 0 51

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Employment and Social Development Canada 24 34 16 13 9 4 0 60 23 15823
2017 Employment and Social Development 27 37 15 11 7 3 0 66 18 4013
2017 Income Security and Social Development Branch 23 33 17 14 8 4 1 58 23 278
2017 Seniors and Pensions Policy Secretariat 31 40 15 11 4 0 0 70 15 52

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Employment and Social Development Canada 21 28 15 15 16 3 2 52 33 15824
2017 Employment and Social Development 22 30 15 14 14 3 3 55 30 4016
2017 Income Security and Social Development Branch 20 26 16 17 13 4 5 51 32 277
2017 Seniors and Pensions Policy Secretariat 23 32 18 19 2 2 5 58 22 52

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Employment and Social Development Canada 19 34 21 12 7 6 1 56 21 15818
2017 Employment and Social Development 22 40 20 9 4 5 1 65 14 4011
2017 Income Security and Social Development Branch 20 39 17 11 6 5 1 63 18 277
2017 Seniors and Pensions Policy Secretariat 29 40 21 8 0 3 0 71 8 51

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Employment and Social Development Canada 41 35 13 3 3 4 1 80 6 15811
2017 Employment and Social Development 40 38 12 3 2 5 0 82 5 4010
2017 Income Security and Social Development Branch 45 37 9 4 1 4 1 86 5 276
2017 Seniors and Pensions Policy Secretariat 40 48 7 3 0 2 0 89 3 52

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Employment and Social Development Canada 41 39 10 5 2 2 0 82 7 15810
2017 Employment and Social Development 42 42 9 4 2 2 0 85 6 4013
2017 Income Security and Social Development Branch 39 44 6 7 2 2 1 85 9 278
2017 Seniors and Pensions Policy Secretariat 52 37 7 4 0 0 0 89 4 52

Question 57. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Employment and Social Development Canada 47 37 8 4 3 0 0 84 7 15846
2017 Employment and Social Development 49 38 7 3 2 0 0 87 5 4020
2017 Income Security and Social Development Branch 47 41 6 3 3 0 1 88 6 278
2017 Seniors and Pensions Policy Secretariat 61 30 7 0 2 0 0 91 2 52

Question 58. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Employment and Social Development Canada 35 34 16 8 6 1 0 69 15 15817
2017 Employment and Social Development 37 36 16 7 4 1 0 73 11 4014
2017 Income Security and Social Development Branch 34 33 18 9 5 0 1 68 14 277
2017 Seniors and Pensions Policy Secretariat 50 36 9 2 4 0 0 85 5 52

Question 59. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Employment and Social Development Canada 34 37 15 9 5 0 0 71 14 15825
2017 Employment and Social Development 36 40 14 6 3 0 0 76 10 4018
2017 Income Security and Social Development Branch 33 38 16 8 5 0 1 71 13 278
2017 Seniors and Pensions Policy Secretariat 50 37 9 0 4 0 0 87 4 52

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Employment and Social Development Canada 27 25 20 13 10 5 1 55 24 15829
2017 Employment and Social Development 31 27 18 11 7 5 0 62 19 4016
2017 Income Security and Social Development Branch 23 25 21 14 12 4 1 51 27 278
2017 Seniors and Pensions Policy Secretariat 26 38 24 5 5 2 0 65 10 52
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Public Service 26 40 34 174196
2017 Employment and Social Development Canada 29 36 35 15842
2017 Employment and Social Development 33 33 34 4021
2017 Income Security and Social Development Branch 45 21 34 278
2017 Seniors and Pensions Policy Secretariat 38 23 40 52

Question 62. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Public Service 18 30 29 6 10 6 45785
2017 Employment and Social Development Canada 15 34 33 6 7 6 4550
2017 Employment and Social Development 12 34 33 4 9 7 1306
2017 Income Security and Social Development Branch 8 31 34 5 14 9 122
2017 Seniors and Pensions Policy Secretariat 0 60 14 5 16 5 19
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 18 82 173948
2017 Employment and Social Development Canada 17 83 15827
2017 Employment and Social Development 15 85 4016
2017 Income Security and Social Development Branch 23 77 278

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 51 30018
2017 Employment and Social Development Canada 51 2634
2017 Employment and Social Development 47 617
2017 Income Security and Social Development Branch 38 66

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 63 30018
2017 Employment and Social Development Canada 61 2634
2017 Employment and Social Development 66 617
2017 Income Security and Social Development Branch 71 66

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 8 30018
2017 Employment and Social Development Canada 6 2634
2017 Employment and Social Development 7 617
2017 Income Security and Social Development Branch 9 66

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 5 30018
2017 Employment and Social Development 0 617
2017 Income Security and Social Development Branch 0 66

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 6 30018
2017 Employment and Social Development Canada 3 2634
2017 Employment and Social Development 4 617

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 30018
2017 Employment and Social Development Canada 15 2634
2017 Employment and Social Development 3 617
2017 Income Security and Social Development Branch 0 66

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 4 30018
2017 Employment and Social Development Canada 3 2634
2017 Employment and Social Development 4 617

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2017 Employment and Social Development Canada 42 2634
2017 Employment and Social Development 39 617
2017 Income Security and Social Development Branch 38 66

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Organization
(%)
Total responses
2017 Public Service 40 30045
2017 Employment and Social Development Canada 40 2634
2017 Employment and Social Development 42 617
2017 Income Security and Social Development Branch 55 66

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Organization
(%)
Total responses
2017 Public Service 45 30045
2017 Employment and Social Development Canada 43 2634
2017 Employment and Social Development 45 617
2017 Income Security and Social Development Branch 37 66

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Organization
(%)
Total responses
2017 Public Service 41 30045
2017 Employment and Social Development Canada 41 2634
2017 Employment and Social Development 39 617
2017 Income Security and Social Development Branch 31 66

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Organization
(%)
Total responses
2017 Public Service 30 30045
2017 Employment and Social Development Canada 25 2634
2017 Employment and Social Development 27 617
2017 Income Security and Social Development Branch 26 66

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Organization
(%)
Total responses
2017 Public Service 57 30045
2017 Employment and Social Development Canada 57 2634
2017 Employment and Social Development 56 617
2017 Income Security and Social Development Branch 53 66

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Organization
(%)
Total responses
2017 Public Service 36 30045
2017 Employment and Social Development Canada 36 2634
2017 Employment and Social Development 32 617
2017 Income Security and Social Development Branch 27 66

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Organization
(%)
Total responses
2017 Public Service 2 30045
2017 Employment and Social Development Canada 1 2634
2017 Employment and Social Development 1 617

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Organization
(%)
Total responses
2017 Public Service 10 30045
2017 Employment and Social Development Canada 8 2634
2017 Employment and Social Development 5 617

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Organization
(%)
Total responses
2017 Public Service 13 30045
2017 Employment and Social Development Canada 12 2634
2017 Employment and Social Development 9 617
2017 Income Security and Social Development Branch 8 66

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Organization
(%)
Total responses
2017 Public Service 48 30045
2017 Employment and Social Development Canada 48 2634
2017 Employment and Social Development 46 617
2017 Income Security and Social Development Branch 50 66

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Organization
(%)
Total responses
2017 Public Service 29 30045
2017 Employment and Social Development Canada 26 2634
2017 Employment and Social Development 23 617
2017 Income Security and Social Development Branch 24 66

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 30045
2017 Employment and Social Development Canada 15 2634
2017 Employment and Social Development 14 617
2017 Income Security and Social Development Branch 12 66

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 52 30031
2017 Employment and Social Development Canada 53 2632
2017 Employment and Social Development 50 617
2017 Income Security and Social Development Branch 49 66

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization
(%)
Total responses
2017 Public Service 29 30031
2017 Employment and Social Development Canada 27 2632
2017 Employment and Social Development 26 617
2017 Income Security and Social Development Branch 34 66

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 9 30031
2017 Employment and Social Development Canada 5 2632
2017 Employment and Social Development 6 617

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 22 30031
2017 Employment and Social Development Canada 21 2632
2017 Employment and Social Development 15 617
2017 Income Security and Social Development Branch 15 66

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2017 Employment and Social Development Canada 9 2632
2017 Employment and Social Development 10 617
2017 Income Security and Social Development Branch 14 66

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 8 30031
2017 Employment and Social Development Canada 6 2632
2017 Employment and Social Development 3 617
2017 Income Security and Social Development Branch 9 66

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 14 30031
2017 Employment and Social Development Canada 13 2632
2017 Employment and Social Development 13 617
2017 Income Security and Social Development Branch 13 66

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 11 30031
2017 Employment and Social Development Canada 12 2632
2017 Employment and Social Development 14 617
2017 Income Security and Social Development Branch 10 66

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 25 30031
2017 Employment and Social Development Canada 25 2632
2017 Employment and Social Development 27 617
2017 Income Security and Social Development Branch 22 66

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Employment and Social Development Canada 12 2462
2017 Employment and Social Development 14 595
2017 Income Security and Social Development Branch 10 60

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 17 27791
2017 Employment and Social Development Canada 18 2462
2017 Employment and Social Development 22 595
2017 Income Security and Social Development Branch 23 60

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Employment and Social Development Canada 11 2462
2017 Employment and Social Development 11 595
2017 Income Security and Social Development Branch 10 60

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 8 27791
2017 Employment and Social Development Canada 7 2462
2017 Employment and Social Development 7 595

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Employment and Social Development Canada 10 2462
2017 Employment and Social Development 9 595
2017 Income Security and Social Development Branch 8 60

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 11 27791
2017 Employment and Social Development Canada 11 2462
2017 Employment and Social Development 13 595
2017 Income Security and Social Development Branch 10 60

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Employment and Social Development Canada 13 2462
2017 Employment and Social Development 20 595
2017 Income Security and Social Development Branch 17 60

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Employment and Social Development Canada 11 2462
2017 Employment and Social Development 10 595
2017 Income Security and Social Development Branch 13 60

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 12 27791
2017 Employment and Social Development Canada 14 2462
2017 Employment and Social Development 14 595

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 26 27791
2017 Employment and Social Development Canada 25 2462
2017 Employment and Social Development 27 595
2017 Income Security and Social Development Branch 29 60

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 27791
2017 Employment and Social Development Canada 9 2462
2017 Employment and Social Development 9 595

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 45 27791
2017 Employment and Social Development Canada 43 2462
2017 Employment and Social Development 45 595
2017 Income Security and Social Development Branch 37 60

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 27791
2017 Employment and Social Development Canada 2 2462
2017 Employment and Social Development 2 595
2017 Income Security and Social Development Branch 0 60

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 53 27791
2017 Employment and Social Development Canada 47 2462
2017 Employment and Social Development 45 595
2017 Income Security and Social Development Branch 48 60

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 27791
2017 Employment and Social Development Canada 1 2462
2017 Employment and Social Development 1 595

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 14 27791
2017 Employment and Social Development Canada 15 2462
2017 Employment and Social Development 12 595
2017 Income Security and Social Development Branch 10 60

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 30021
2017 Employment and Social Development Canada 92 8 2635
2017 Employment and Social Development 88 12 617
2017 Income Security and Social Development Branch 88 12 65

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Employment and Social Development Canada 16 16 18 6 6 28 10 51 20 15845
2017 Employment and Social Development 15 16 17 5 5 31 11 53 17 4020
2017 Income Security and Social Development Branch 13 14 14 6 7 32 14 50 25 278
2017 Seniors and Pensions Policy Secretariat 14 21 11 2 4 33 16 67 11 52

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Employment and Social Development Canada 29 30 17 6 5 12 2 68 12 15812
2017 Employment and Social Development 28 31 17 5 3 13 2 70 10 4014
2017 Income Security and Social Development Branch 23 29 14 11 4 17 4 65 18 276
2017 Seniors and Pensions Policy Secretariat 39 28 10 2 6 14 2 80 9 52
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 48 10 6 2 2 5 81 9 174249
2017 Employment and Social Development Canada 25 49 11 8 3 2 4 78 11 15841
2017 Employment and Social Development 27 47 9 5 2 2 7 82 8 4016
2017 Income Security and Social Development Branch 22 48 6 6 2 5 10 83 10 277
2017 Seniors and Pensions Policy Secretariat 27 58 4 4 0 2 6 92 4 52

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 24 21 9 7 20 8 49 22 173925
2017 Employment and Social Development Canada 13 24 20 8 5 23 7 53 18 15816
2017 Employment and Social Development 10 21 20 5 3 27 13 53 14 4011
2017 Income Security and Social Development Branch 6 18 16 5 3 36 17 50 16 278
2017 Seniors and Pensions Policy Secretariat 10 22 7 6 0 37 18 71 12 52

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 38 32 11 4 2 8 5 81 7 174213
2017 Employment and Social Development Canada 41 32 10 3 2 9 4 83 5 15845
2017 Employment and Social Development 40 29 10 2 1 10 7 84 3 4020
2017 Income Security and Social Development Branch 40 22 12 3 1 12 10 80 4 278
2017 Seniors and Pensions Policy Secretariat 50 32 7 0 0 7 4 92 0 52

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 31 14 6 4 11 5 72 11 173897
2017 Employment and Social Development Canada 33 31 13 4 2 13 4 77 7 15824
2017 Employment and Social Development 33 31 12 2 1 13 7 81 5 4011
2017 Income Security and Social Development Branch 30 24 12 7 0 17 10 74 9 278
2017 Seniors and Pensions Policy Secretariat 45 34 9 0 0 8 4 90 0 52
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 8 92 173800
2017 Employment and Social Development Canada 8 92 15816
2017 Employment and Social Development 7 93 4017
2017 Income Security and Social Development Branch 11 89 277

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Organization
(%)
Total responses
2017 Public Service 38 13842
2017 Employment and Social Development Canada 35 1237
2017 Employment and Social Development 36 288
2017 Income Security and Social Development Branch 27 28

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Organization
(%)
Total responses
2017 Public Service 79 13842
2017 Employment and Social Development Canada 75 1237
2017 Employment and Social Development 80 288
2017 Income Security and Social Development Branch 75 28

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842
2017 Employment and Social Development Canada 3 1237
2017 Employment and Social Development 6 288

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2017 Public Service 4 13842
2017 Employment and Social Development 0 288
2017 Income Security and Social Development Branch 0 28

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842
2017 Employment and Social Development Canada 6 1237
2017 Employment and Social Development 9 288

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2017 Public Service 9 13842
2017 Employment and Social Development Canada 14 1237
2017 Employment and Social Development 3 288
2017 Income Security and Social Development Branch 0 28

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 7 13842
2017 Employment and Social Development Canada 8 1237
2017 Employment and Social Development 8 288

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Organization
(%)
Total responses
2017 Public Service 24 13782
2017 Employment and Social Development Canada 26 1229
2017 Employment and Social Development 23 288

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Organization
(%)
Total responses
2017 Public Service 19 13782
2017 Employment and Social Development Canada 23 1229
2017 Employment and Social Development 23 288
2017 Income Security and Social Development Branch 22 29

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Organization
(%)
Total responses
2017 Public Service 14 13782
2017 Employment and Social Development Canada 16 1229
2017 Employment and Social Development 18 288

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Organization
(%)
Total responses
2017 Public Service 6 13782
2017 Employment and Social Development Canada 8 1229
2017 Employment and Social Development 8 288

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Organization
(%)
Total responses
2017 Public Service 25 13782
2017 Employment and Social Development Canada 27 1229
2017 Employment and Social Development 32 288
2017 Income Security and Social Development Branch 28 29

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Organization
(%)
Total responses
2017 Public Service 30 13782
2017 Employment and Social Development Canada 21 1229
2017 Employment and Social Development 25 288
2017 Income Security and Social Development Branch 34 29

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Organization
(%)
Total responses
2017 Public Service 4 13782
2017 Employment and Social Development Canada 4 1229
2017 Employment and Social Development 3 288

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization
(%)
Total responses
2017 Public Service 2 13782
2017 Employment and Social Development Canada 1 1229
2017 Income Security and Social Development Branch 0 29

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Organization
(%)
Total responses
2017 Public Service 8 13782
2017 Employment and Social Development Canada 7 1229
2017 Employment and Social Development 7 288

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2017 Employment and Social Development Canada 17 1229
2017 Employment and Social Development 20 288

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization
(%)
Total responses
2017 Public Service 1 13782
2017 Employment and Social Development Canada 1 1229
2017 Income Security and Social Development Branch 0 29

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Organization
(%)
Total responses
2017 Public Service 16 13782
2017 Employment and Social Development Canada 19 1229
2017 Employment and Social Development 17 288

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Organization
(%)
Total responses
2017 Public Service 0 13782
2017 Employment and Social Development 0 288
2017 Income Security and Social Development Branch 0 29

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 20 13782
2017 Employment and Social Development Canada 21 1229
2017 Employment and Social Development 21 288
2017 Income Security and Social Development Branch 20 29

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2017 Public Service 31 13844
2017 Employment and Social Development Canada 34 1236
2017 Employment and Social Development 34 289
2017 Income Security and Social Development Branch 30 29

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization
(%)
Total responses
2017 Public Service 16 13844
2017 Employment and Social Development Canada 15 1236
2017 Employment and Social Development 15 289

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844
2017 Employment and Social Development Canada 4 1236
2017 Employment and Social Development 6 289

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Organization
(%)
Total responses
2017 Public Service 19 13844
2017 Employment and Social Development Canada 20 1236
2017 Employment and Social Development 12 289

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2017 Public Service 6 13844
2017 Employment and Social Development Canada 5 1236
2017 Employment and Social Development 4 289

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 7 13844
2017 Employment and Social Development Canada 6 1236
2017 Employment and Social Development 2 289

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2017 Public Service 9 13844
2017 Employment and Social Development Canada 11 1236
2017 Employment and Social Development 9 289

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Organization
(%)
Total responses
2017 Public Service 8 13844
2017 Employment and Social Development Canada 9 1236
2017 Employment and Social Development 11 289
2017 Income Security and Social Development Branch 17 29

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Organization
(%)
Total responses
2017 Public Service 48 13844
2017 Employment and Social Development Canada 45 1236
2017 Employment and Social Development 49 289
2017 Income Security and Social Development Branch 53 29

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Organization
(%)
Total responses
2017 Public Service 6 12884
2017 Employment and Social Development Canada 6 1167
2017 Employment and Social Development 6 282
2017 Income Security and Social Development Branch 0 27

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884
2017 Employment and Social Development Canada 13 1167
2017 Employment and Social Development 14 282
2017 Income Security and Social Development Branch 24 27

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884
2017 Employment and Social Development Canada 5 1167
2017 Employment and Social Development 4 282

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884
2017 Employment and Social Development Canada 3 1167
2017 Income Security and Social Development Branch 0 27

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Organization
(%)
Total responses
2017 Public Service 3 12884
2017 Employment and Social Development Canada 4 1167
2017 Employment and Social Development 4 282
2017 Income Security and Social Development Branch 0 27

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 5 12884
2017 Employment and Social Development Canada 5 1167
2017 Employment and Social Development 4 282

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Organization
(%)
Total responses
2017 Public Service 9 12884
2017 Employment and Social Development Canada 10 1167
2017 Employment and Social Development 17 282

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Employment and Social Development Canada 12 1167
2017 Employment and Social Development 13 282

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Employment and Social Development Canada 11 1167
2017 Employment and Social Development 7 282
2017 Income Security and Social Development Branch 0 27

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2017 Public Service 24 12884
2017 Employment and Social Development Canada 22 1167
2017 Employment and Social Development 24 282

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2017 Public Service 10 12884
2017 Employment and Social Development Canada 10 1167
2017 Employment and Social Development 12 282

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2017 Public Service 44 12884
2017 Employment and Social Development Canada 41 1167
2017 Employment and Social Development 43 282
2017 Income Security and Social Development Branch 38 27

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Organization
(%)
Total responses
2017 Public Service 2 12884
2017 Employment and Social Development Canada 2 1167
2017 Employment and Social Development 3 282

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2017 Public Service 61 12884
2017 Employment and Social Development Canada 58 1167
2017 Employment and Social Development 61 282
2017 Income Security and Social Development Branch 68 27

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Organization
(%)
Total responses
2017 Public Service 1 12884
2017 Employment and Social Development Canada 1 1167
2017 Income Security and Social Development Branch 0 27

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Organization
(%)
Total responses
2017 Public Service 13 12884
2017 Employment and Social Development Canada 16 1167
2017 Employment and Social Development 17 282

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 93 7 13875
2017 Employment and Social Development Canada 90 10 1236
2017 Employment and Social Development 85 15 289
2017 Income Security and Social Development Branch 83 17 29

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Employment and Social Development Canada 17 16 19 3 3 32 9 57 10 15836
2017 Employment and Social Development 16 16 17 3 2 36 9 59 9 4017
2017 Income Security and Social Development Branch 15 12 16 4 2 41 11 56 12 278
2017 Seniors and Pensions Policy Secretariat 15 17 15 0 0 40 12 68 0 52

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Employment and Social Development Canada 33 30 16 3 3 13 2 74 7 15819
2017 Employment and Social Development 32 31 15 3 2 15 2 76 6 4014
2017 Income Security and Social Development Branch 32 25 15 3 1 20 4 74 6 278
2017 Seniors and Pensions Policy Secretariat 43 20 11 0 0 24 2 85 0 52
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Employment and Social Development Canada 18 22 19 16 22 0 2 41 40 15818
2017 Employment and Social Development 24 23 19 14 17 0 3 48 32 4005
2017 Income Security and Social Development Branch 27 25 20 12 14 1 2 53 27 274
2017 Seniors and Pensions Policy Secretariat 29 27 21 11 10 0 2 57 21 51

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Employment and Social Development Canada 18 25 27 16 12 0 2 44 28 15819
2017 Employment and Social Development 19 28 27 15 9 0 1 48 24 4004
2017 Income Security and Social Development Branch 17 28 22 16 14 0 2 47 31 277
2017 Seniors and Pensions Policy Secretariat 16 44 13 17 7 0 2 62 25 52

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Employment and Social Development Canada 24 26 22 13 10 1 5 53 24 15788
2017 Employment and Social Development 22 28 24 14 9 0 2 52 23 4000
2017 Income Security and Social Development Branch 20 26 24 13 14 0 2 47 28 277
2017 Seniors and Pensions Policy Secretariat 23 34 20 9 10 0 4 59 20 51

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Employment and Social Development Canada 22 23 22 15 13 1 3 47 30 15822
2017 Employment and Social Development 22 26 23 15 11 1 2 49 27 4014
2017 Income Security and Social Development Branch 21 21 22 17 15 0 3 43 34 278
2017 Seniors and Pensions Policy Secretariat 26 30 26 5 11 0 2 57 16 52

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Employment and Social Development Canada 48 21 11 4 3 1 12 79 8 15802
2017 Employment and Social Development 42 24 13 6 3 1 10 75 11 4002
2017 Income Security and Social Development Branch 37 21 15 9 6 1 11 66 17 276
2017 Seniors and Pensions Policy Secretariat 52 22 13 7 4 0 2 76 11 52

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Employment and Social Development Canada 28 29 22 12 8 0 1 58 20 15788
2017 Employment and Social Development 30 29 21 11 7 0 1 60 18 3998
2017 Income Security and Social Development Branch 22 30 25 14 9 0 1 52 23 274
2017 Seniors and Pensions Policy Secretariat 28 35 26 6 5 0 0 63 11 51

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Employment and Social Development Canada 27 31 21 11 6 1 2 60 18 15785
2017 Employment and Social Development 29 34 21 10 5 1 2 64 15 4005
2017 Income Security and Social Development Branch 25 35 21 10 6 1 2 61 17 274
2017 Seniors and Pensions Policy Secretariat 36 30 22 7 4 0 0 67 11 51

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Employment and Social Development Canada 24 30 23 12 7 1 3 56 21 15773
2017 Employment and Social Development 20 34 25 13 6 0 2 56 19 4000
2017 Income Security and Social Development Branch 16 35 26 14 7 0 2 52 22 275
2017 Seniors and Pensions Policy Secretariat 26 42 21 9 2 0 0 68 11 52

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Employment and Social Development Canada 30 30 19 11 6 1 3 62 18 15780
2017 Employment and Social Development 24 33 22 12 7 0 2 58 19 4003
2017 Income Security and Social Development Branch 21 34 19 17 8 0 2 56 25 275
2017 Seniors and Pensions Policy Secretariat 34 38 17 9 2 0 0 72 11 52

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Employment and Social Development Canada 24 30 23 13 9 1 2 55 22 15755
2017 Employment and Social Development 26 33 22 11 5 0 2 61 17 3990
2017 Income Security and Social Development Branch 29 30 21 12 4 1 2 61 17 274
2017 Seniors and Pensions Policy Secretariat 40 30 19 11 0 0 0 70 11 52

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Employment and Social Development Canada 48 24 14 6 5 0 2 74 11 15807
2017 Employment and Social Development 52 23 12 6 4 0 2 77 11 4008
2017 Income Security and Social Development Branch 53 25 12 4 2 0 2 80 7 278
2017 Seniors and Pensions Policy Secretariat 62 25 9 0 2 0 2 89 2 52

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Employment and Social Development Canada 69 13 6 4 3 1 5 87 7 15816
2017 Employment and Social Development 72 11 5 4 3 1 5 88 7 4012
2017 Income Security and Social Development Branch 73 11 4 5 3 1 3 88 8 278
2017 Seniors and Pensions Policy Secretariat 90 4 2 0 0 0 4 98 0 52

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Employment and Social Development Canada 57 25 9 4 3 0 3 85 6 15805
2017 Employment and Social Development 59 24 9 4 2 0 3 85 6 4008
2017 Income Security and Social Development Branch 60 22 9 2 2 0 4 86 4 277
2017 Seniors and Pensions Policy Secretariat 72 18 4 2 2 0 2 92 4 52

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Employment and Social Development Canada 61 18 8 5 4 1 3 82 9 15804
2017 Employment and Social Development 62 17 9 5 3 0 3 82 9 4007
2017 Income Security and Social Development Branch 56 18 10 6 5 0 4 78 12 276
2017 Seniors and Pensions Policy Secretariat 68 24 4 2 0 0 2 94 2 52

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Employment and Social Development Canada 53 10 4 2 1 0 30 90 4 15794
2017 Employment and Social Development 54 12 5 2 1 0 25 88 5 4004
2017 Income Security and Social Development Branch 52 11 6 1 1 0 29 88 4 278
2017 Seniors and Pensions Policy Secretariat 58 7 6 0 4 0 26 87 5 52

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Employment and Social Development Canada 61 17 8 3 2 1 8 86 6 15727
2017 Employment and Social Development 70 14 4 1 1 1 9 94 2 3983
2017 Income Security and Social Development Branch 72 14 1 0 0 0 12 98 1 277
2017 Seniors and Pensions Policy Secretariat 78 16 2 0 0 0 4 98 0 52

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Employment and Social Development Canada 55 17 9 6 7 1 5 77 14 15823
2017 Employment and Social Development 65 16 6 4 4 1 6 86 8 4007
2017 Income Security and Social Development Branch 69 13 4 3 3 1 7 89 7 277
2017 Seniors and Pensions Policy Secretariat 80 9 3 0 2 2 4 95 2 52

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Employment and Social Development Canada 45 30 14 5 3 0 3 78 8 15794
2017 Employment and Social Development 49 27 14 5 2 0 3 79 7 4004
2017 Income Security and Social Development Branch 52 24 14 5 2 1 3 79 7 278
2017 Seniors and Pensions Policy Secretariat 50 40 6 4 0 0 0 91 4 52

Question 84. Overall, my level of work-related stress is

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Employment and Social Development Canada 12 30 38 14 6 0 0 42 20 15841
2017 Employment and Social Development 12 32 39 12 5 0 0 44 17 4021
2017 Income Security and Social Development Branch 10 27 43 11 8 0 0 38 19 278
2017 Seniors and Pensions Policy Secretariat 11 36 37 13 4 0 0 46 17 52

Question 85. After my workday, I feel emotionally drained.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Employment and Social Development Canada 10 21 39 20 9 0 0 29 32 15799
2017 Employment and Social Development 7 18 39 24 12 0 1 36 25 4010
2017 Income Security and Social Development Branch 10 21 41 19 8 0 1 27 32 277
2017 Seniors and Pensions Policy Secretariat 9 16 46 23 7 0 0 30 24 52

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Employment and Social Development Canada 28 41 14 8 5 3 0 71 14 15833
2017 Employment and Social Development 35 42 12 5 3 3 0 79 8 4014
2017 Income Security and Social Development Branch 35 37 13 11 3 2 0 73 14 277
2017 Seniors and Pensions Policy Secretariat 45 32 11 7 4 2 0 78 11 52

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Employment and Social Development Canada 18 39 17 14 9 2 0 58 24 15832
2017 Employment and Social Development 23 43 16 10 6 2 0 67 17 4015
2017 Income Security and Social Development Branch 22 42 11 16 9 0 0 64 25 277
2017 Seniors and Pensions Policy Secretariat 29 52 10 7 2 0 0 81 9 52
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 17 83 173939
2017 Employment and Social Development Canada 22 78 15826
2017 Employment and Social Development 19 81 4014
2017 Income Security and Social Development Branch 27 73 277
2017 Seniors and Pensions Policy Secretariat 9 91 52

Question 89. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2017 Public Service 78 22 29537
2017 Employment and Social Development Canada 81 19 3494
2017 Employment and Social Development 81 19 761
2017 Income Security and Social Development Branch 84 16 73

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 46 35 6 8 4 1 1 82 12 23169
2017 Employment and Social Development Canada 45 35 6 9 4 1 0 81 13 2811
2017 Employment and Social Development 52 32 5 8 3 0 0 85 10 617
2017 Income Security and Social Development Branch 50 33 5 8 5 0 0 83 13 61
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 30 24 19 11 12 4 1 31 69 174272
2017 Employment and Social Development Canada 28 22 19 12 14 2 1 30 70 15848
2017 Employment and Social Development 36 22 18 9 10 3 1 37 63 4020
2017 Income Security and Social Development Branch 38 23 15 7 10 4 2 41 59 278
2017 Seniors and Pensions Policy Secretariat 37 22 19 11 4 6 2 40 60 52

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 22 111807
2017 Employment and Social Development Canada 20 10717
2017 Employment and Social Development 19 2388
2017 Income Security and Social Development Branch 27 153
2017 Seniors and Pensions Policy Secretariat 10 29

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 34 111807
2017 Employment and Social Development Canada 31 10717
2017 Employment and Social Development 36 2388
2017 Income Security and Social Development Branch 40 153
2017 Seniors and Pensions Policy Secretariat 34 29

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Organization
(%)
Total responses
2017 Public Service 18 111807
2017 Employment and Social Development Canada 24 10717
2017 Employment and Social Development 17 2388
2017 Income Security and Social Development Branch 16 153
2017 Seniors and Pensions Policy Secretariat 7 29

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Organization
(%)
Total responses
2017 Public Service 47 111807
2017 Employment and Social Development Canada 45 10717
2017 Employment and Social Development 39 2388
2017 Income Security and Social Development Branch 28 153
2017 Seniors and Pensions Policy Secretariat 34 29

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Organization
(%)
Total responses
2017 Public Service 6 111807
2017 Employment and Social Development Canada 7 10717
2017 Employment and Social Development 8 2388
2017 Income Security and Social Development Branch 6 153
2017 Seniors and Pensions Policy Secretariat 3 29

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Organization
(%)
Total responses
2017 Public Service 40 111807
2017 Employment and Social Development Canada 41 10717
2017 Employment and Social Development 43 2388
2017 Income Security and Social Development Branch 52 153
2017 Seniors and Pensions Policy Secretariat 62 29

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Organization 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Public Service 7 48 18 10 4 14 109569
2017 Employment and Social Development Canada 6 49 19 9 4 13 10508
2017 Employment and Social Development 6 50 20 8 4 11 2348
2017 Income Security and Social Development Branch 7 43 24 10 4 12 150
2017 Seniors and Pensions Policy Secretariat 10 44 29 7 0 10 29

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 11 21 16 17 24 2 9 36 46 112619
2017 Employment and Social Development Canada 10 21 15 17 27 2 9 35 49 10768
2017 Employment and Social Development 11 22 16 17 21 2 11 38 44 2410
2017 Income Security and Social Development Branch 7 23 15 24 20 3 7 34 49 153
2017 Seniors and Pensions Policy Secretariat 7 30 7 39 10 0 7 40 53 28

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Public Service 4 10 12 17 45 3 9 16 70 112563
2017 Employment and Social Development Canada 3 8 11 17 52 2 7 12 76 10769
2017 Employment and Social Development 4 9 11 18 48 2 9 14 74 2411
2017 Income Security and Social Development Branch 3 7 8 29 43 3 8 11 80 154
2017 Seniors and Pensions Policy Secretariat 0 3 10 43 34 4 6 4 85 29
Date modified: