2017 Public Service Employee Survey Results for Canada Revenue Agency by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 36 44 4 12 5 0 0 80 16 1063
2017 Non-Aboriginal 34 48 4 10 4 0 0 82 14 27980
2014 Aboriginal 37 45 4 10 4 0 0 82 14 1111
2014 Non-Aboriginal 37 47 4 9 3 0 0 84 12 30684
2011 Aboriginal 40 45 3 8 3 0 0 85 11 1077
2011 Non-Aboriginal 39 47 3 7 2 0 0 87 10 30299
2008 Aboriginal 41 46 3 6 3 0 0 87 10 947
2008 Non-Aboriginal 38 49 3 7 2 0 0 87 9 28036

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 76 16 3 2 1 1 1 93 3 1064
2017 Non-Aboriginal 73 20 3 2 1 1 1 94 3 27909
2014 Aboriginal 74 17 3 2 1 1 2 93 4 1111
2014 Non-Aboriginal 75 18 3 2 1 0 1 95 3 30687
2011 Aboriginal 75 17 2 3 1 1 1 94 4 1076
2011 Non-Aboriginal 76 17 3 2 1 0 1 95 3 30305
2008 Aboriginal 75 17 2 3 1 1 1 94 4 948
2008 Non-Aboriginal 75 18 3 2 1 1 1 94 3 28011

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 73 14 5 4 2 0 2 89 6 1064
2017 Non-Aboriginal 71 17 4 4 2 0 2 89 6 27956
2014 Aboriginal 73 15 5 3 2 0 3 90 5 1110
2014 Non-Aboriginal 71 16 4 4 2 0 2 89 7 30679
2011 Aboriginal 74 15 4 3 2 0 2 91 5 1075
2011 Non-Aboriginal 72 16 4 4 3 0 2 89 7 30279
2008 Aboriginal 73 14 3 4 3 1 2 90 7 948
2008 Non-Aboriginal 72 16 3 4 3 0 1 89 7 28027

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 44 32 6 11 6 0 0 76 18 1063
2017 Non-Aboriginal 41 36 7 10 6 0 0 77 16 27942
2014 Aboriginal 43 34 6 10 6 0 0 77 16 1110
2014 Non-Aboriginal 44 35 6 9 5 0 0 79 14 30675
2011 Aboriginal 44 34 7 10 5 0 0 78 15 1072
2011 Non-Aboriginal 42 39 7 8 4 0 0 81 12 30212

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 25 40 12 16 8 0 0 64 24 1064
2017 Non-Aboriginal 25 43 11 14 7 0 0 68 21 27961
2014 Aboriginal 24 42 11 16 8 0 0 65 24 1110
2014 Non-Aboriginal 25 43 11 14 6 0 0 69 20 30669
2011 Aboriginal 27 43 11 11 7 0 0 71 18 1078
2011 Non-Aboriginal 27 45 11 12 5 0 1 72 17 30270
2008 Aboriginal 26 41 11 14 7 0 0 68 21 947
2008 Non-Aboriginal 25 46 11 12 5 0 0 72 17 28029

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 36 38 14 8 4 0 0 74 12 1064
2017 Non-Aboriginal 37 40 12 7 4 0 0 77 10 27942
2014 Aboriginal 32 41 14 7 5 0 0 74 12 1111
2014 Non-Aboriginal 37 40 13 7 4 0 0 77 10 30683
2011 Aboriginal 36 36 13 8 6 0 0 73 14 1074
2011 Non-Aboriginal 39 38 13 6 4 0 0 77 11 30275
2008 Aboriginal 29 41 14 9 6 0 0 71 15 948
2008 Non-Aboriginal 33 43 12 7 4 0 0 77 11 28037

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 43 39 9 7 3 0 0 82 9 1063
2017 Non-Aboriginal 43 40 9 6 3 0 0 82 9 27916
2014 Aboriginal 41 39 9 7 4 0 0 80 11 1111
2014 Non-Aboriginal 42 40 9 6 3 0 0 82 9 30661
2011 Aboriginal 38 42 9 7 4 0 0 80 10 1079
2011 Non-Aboriginal 40 42 9 6 3 0 0 82 9 30276
2008 Aboriginal 38 43 8 5 5 1 0 82 10 948
2008 Non-Aboriginal 38 45 8 5 3 0 0 84 8 28039

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 49 34 7 8 2 0 0 84 9 1061
2017 Non-Aboriginal 47 38 7 6 2 0 0 85 8 27885
2014 Aboriginal 47 35 8 7 3 0 0 82 10 1111
2014 Non-Aboriginal 47 38 7 5 2 0 0 85 8 30658

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 45 31 9 9 5 0 0 77 14 1062
2017 Non-Aboriginal 44 35 9 7 4 0 0 80 11 27929
2014 Aboriginal 40 32 12 10 5 1 0 73 16 1110
2014 Non-Aboriginal 42 35 11 7 4 0 1 78 11 30675
2011 Aboriginal 41 38 9 8 4 0 1 79 12 1075
2011 Non-Aboriginal 41 38 10 6 3 0 1 80 10 30277

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 29 17 15 10 13 4 14 55 27 1063
2017 Non-Aboriginal 32 21 13 8 9 3 14 63 21 27914
2014 Aboriginal 27 22 13 10 13 2 12 57 27 1111
2014 Non-Aboriginal 31 22 13 9 10 3 13 63 22 30676
2011 Aboriginal 27 22 12 12 13 3 11 57 29 1076
2011 Non-Aboriginal 32 22 12 9 10 2 13 63 23 30279
2008 Aboriginal 30 23 12 9 13 1 12 61 25 948
2008 Non-Aboriginal 33 23 11 9 9 2 12 65 22 28022

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 32 44 11 9 4 0 0 76 13 1063
2017 Non-Aboriginal 31 45 12 7 4 0 0 76 11 27953
2014 Aboriginal 30 45 13 8 5 0 0 75 13 1111
2014 Non-Aboriginal 31 46 12 7 4 0 0 77 11 30683
2011 Aboriginal 32 42 12 8 5 0 0 75 13 1074
2011 Non-Aboriginal 33 43 12 7 4 0 0 77 11 30250
2008 Aboriginal 32 44 12 7 4 0 0 76 11 945
2008 Non-Aboriginal 33 44 11 7 4 0 0 78 11 27906

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 22 36 17 15 9 1 0 58 25 1063
2017 Non-Aboriginal 23 37 17 13 9 0 0 61 22 27936
2014 Aboriginal 19 35 15 17 13 1 0 55 30 1111
2014 Non-Aboriginal 21 37 18 14 10 0 0 58 24 30674
2011 Aboriginal 18 39 16 15 11 1 0 57 27 1078
2011 Non-Aboriginal 19 39 17 15 9 0 0 59 24 30299

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 33 42 11 10 3 0 0 76 13 1062
2017 Non-Aboriginal 33 45 11 8 3 0 0 77 12 27928

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 39 8 4 2 0 0 85 6 1059
2017 Non-Aboriginal 43 40 9 4 2 0 0 84 7 27918
2014 Aboriginal 38 43 10 6 3 1 0 82 8 1111
2014 Non-Aboriginal 42 41 10 4 2 1 0 83 7 30670
2011 Aboriginal 39 42 11 5 3 0 0 81 8 1077
2011 Non-Aboriginal 38 44 10 5 2 1 0 83 7 30295
2008 Aboriginal 44 38 10 3 3 1 0 84 6 947
2008 Non-Aboriginal 44 41 8 4 2 1 0 86 6 28033

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 25 36 16 14 9 1 0 61 23 1061
2017 Non-Aboriginal 26 38 16 11 8 0 0 65 19 27917

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 54 30 11 3 1 0 0 85 5 1059
2017 Non-Aboriginal 51 35 9 3 1 0 0 86 4 27893
2014 Aboriginal 60 27 8 3 2 0 0 87 4 1111
2014 Non-Aboriginal 61 28 7 2 1 0 0 89 3 30667
2011 Aboriginal 60 30 6 2 2 0 0 90 4 1076
2011 Non-Aboriginal 59 30 8 2 1 0 0 89 3 30304

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 27 38 15 11 8 0 1 66 19 1061
2017 Non-Aboriginal 26 39 14 12 8 0 0 66 20 27866
2014 Aboriginal 19 40 13 16 12 1 0 59 28 1109
2014 Non-Aboriginal 21 40 14 14 10 0 0 62 24 30688
2011 Aboriginal 28 40 10 11 9 1 0 69 20 1076
2011 Non-Aboriginal 28 41 13 11 7 0 0 69 18 30265

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 31 33 15 13 8 0 1 64 21 1062
2017 Non-Aboriginal 29 35 17 11 7 0 0 64 19 27867
2014 Aboriginal 25 35 16 13 10 0 0 60 24 1111
2014 Non-Aboriginal 26 36 16 12 9 0 0 62 21 30679

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 33 36 13 11 5 0 0 70 17 1060
2017 Non-Aboriginal 31 40 13 9 5 0 0 72 14 27865
2014 Aboriginal 28 39 14 10 8 0 0 68 18 1109
2014 Non-Aboriginal 30 41 14 9 5 0 0 71 15 30682
2011 Aboriginal 38 41 9 7 4 1 1 80 11 1076
2011 Non-Aboriginal 38 42 11 6 3 1 0 80 9 30253

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 41 39 11 6 3 0 0 80 9 1060
2017 Non-Aboriginal 39 41 11 5 3 0 0 80 9 27833
2014 Aboriginal 41 39 10 6 3 0 0 80 9 1110
2014 Non-Aboriginal 41 40 11 5 3 0 0 81 8 30665
2011 Aboriginal 38 42 10 6 3 0 0 81 9 1078
2011 Non-Aboriginal 39 43 10 5 3 0 0 82 8 30296
2008 Aboriginal 41 40 9 5 3 0 0 82 9 948
2008 Non-Aboriginal 40 44 9 5 3 0 0 83 8 28049

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 42 31 14 7 3 1 2 76 10 1063
2017 Non-Aboriginal 45 34 13 4 2 0 2 80 6 27967
2014 Aboriginal 39 33 17 6 3 1 1 74 9 1111
2014 Non-Aboriginal 42 33 15 5 3 0 1 77 8 30687
2011 Aboriginal 37 33 19 6 3 1 1 72 9 1076
2011 Non-Aboriginal 40 34 16 5 3 0 1 76 8 30301
2008 Aboriginal 34 35 17 8 4 1 1 70 12 948
2008 Non-Aboriginal 34 36 19 7 3 0 1 71 10 28043

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 12 22 34 17 11 1 3 29 36 1057
2017 Non-Aboriginal 10 23 36 17 9 1 4 28 35 27841
2014 Aboriginal 12 28 34 15 9 1 2 24 41 1107
2014 Non-Aboriginal 10 26 36 16 7 1 3 25 38 30626
2011 Aboriginal 12 23 35 18 9 2 2 27 36 1075
2011 Non-Aboriginal 10 25 36 17 8 1 3 26 36 30190
2008 Aboriginal 10 24 37 20 7 1 2 27 34 947
2008 Non-Aboriginal 9 26 38 18 7 1 2 26 35 27984

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 11 16 30 20 17 3 4 40 29 1055
2017 Non-Aboriginal 10 18 29 21 15 3 4 39 30 27752
2014 Aboriginal 13 18 31 22 12 2 2 35 33 1109
2014 Non-Aboriginal 10 19 30 22 13 2 3 37 32 30588
2011 Aboriginal 11 16 26 25 15 2 4 43 29 1077
2011 Non-Aboriginal 9 18 30 24 14 2 4 40 28 30183
2008 Aboriginal 10 15 28 26 15 3 3 44 26 948
2008 Non-Aboriginal 8 17 30 25 15 2 3 42 26 27936

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 12 17 29 21 14 3 4 38 31 1058
2017 Non-Aboriginal 12 20 30 19 12 2 5 33 34 27790
2014 Aboriginal 14 21 29 20 12 2 3 34 36 1106
2014 Non-Aboriginal 13 21 31 19 11 2 4 32 36 30599
2011 Aboriginal 10 20 29 22 12 2 4 37 32 1073
2011 Non-Aboriginal 11 20 32 20 11 2 4 33 33 30175
2008 Aboriginal 7 19 29 26 13 2 4 41 28 946
2008 Non-Aboriginal 9 19 32 23 11 2 4 36 30 27953

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 7 13 28 25 22 2 4 50 21 1052
2017 Non-Aboriginal 7 13 30 27 17 2 5 47 22 27675
2014 Aboriginal 8 14 32 26 17 1 3 45 22 1107
2014 Non-Aboriginal 7 14 32 27 15 1 4 44 22 30531
2011 Aboriginal 7 11 31 28 17 1 6 48 19 1074
2011 Non-Aboriginal 6 14 32 27 15 1 4 45 22 30135
2008 Aboriginal 6 11 31 31 17 1 4 51 17 946
2008 Non-Aboriginal 6 14 32 28 14 1 4 45 21 27942

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 14 18 26 20 16 2 5 38 34 1058
2017 Non-Aboriginal 12 19 28 20 15 2 5 37 33 27770
2014 Aboriginal 17 21 27 17 14 1 2 32 40 1108
2014 Non-Aboriginal 13 20 29 19 13 1 4 34 36 30584
2011 Aboriginal 16 20 26 19 14 1 4 36 37 1077
2011 Non-Aboriginal 13 21 30 19 12 1 4 32 36 30195
2008 Aboriginal 12 20 27 21 15 1 4 38 34 945
2008 Non-Aboriginal 12 21 29 20 13 1 3 35 34 27938

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 10 16 25 21 16 5 7 42 29 1057
2017 Non-Aboriginal 9 16 26 23 16 4 6 43 28 27785
2014 Aboriginal 11 17 27 23 16 2 4 42 29 1109
2014 Non-Aboriginal 9 16 26 25 16 3 6 44 27 30572
2011 Aboriginal 11 15 24 25 16 3 6 45 28 1071
2011 Non-Aboriginal 9 16 27 24 15 3 5 43 27 30132
2008 Aboriginal 12 19 23 23 15 3 5 42 34 946
2008 Non-Aboriginal 10 19 27 22 14 3 5 39 31 27971

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 11 21 33 16 12 4 4 31 34 1055
2017 Non-Aboriginal 12 21 33 16 10 3 4 29 36 27799
2014 Aboriginal 15 20 33 18 10 2 3 29 37 1110
2014 Non-Aboriginal 13 21 33 17 10 3 4 28 37 30599
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 71 11 7 3 3 1 5 86 7 1064
2017 Non-Aboriginal 72 13 5 3 2 1 4 89 5 27958
2014 Aboriginal 72 10 6 3 4 0 5 87 7 1111
2014 Non-Aboriginal 75 12 4 3 2 0 4 90 5 30685
2011 Aboriginal 71 11 5 4 3 1 5 87 8 1078
2011 Non-Aboriginal 73 13 4 3 3 0 4 89 6 30264
2008 Aboriginal 63 11 6 2 7 0 10 83 10 948
2008 Non-Aboriginal 70 11 5 3 4 1 7 87 8 28025

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 28 28 15 11 8 6 3 62 21 1063
2017 Non-Aboriginal 29 33 16 8 6 5 4 68 15 27948
2014 Aboriginal 31 31 15 9 8 4 2 66 17 1111
2014 Non-Aboriginal 34 33 14 8 5 4 3 72 13 30682

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 44 28 9 10 7 2 0 73 18 1064
2017 Non-Aboriginal 47 31 9 7 5 1 0 79 12 27954
2014 Aboriginal 46 27 8 11 7 1 0 74 18 1110
2014 Non-Aboriginal 50 29 8 8 5 1 0 79 13 30674

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 23 35 16 16 8 2 0 59 25 1065
2017 Non-Aboriginal 27 36 14 14 7 2 1 64 22 27919
2014 Aboriginal 21 39 13 17 7 2 0 62 25 1111
2014 Non-Aboriginal 24 40 13 14 6 2 0 66 21 30686
2011 Aboriginal 24 36 12 16 10 1 0 62 27 1076
2011 Non-Aboriginal 22 39 14 15 7 2 0 63 23 30291
2008 Aboriginal 22 37 14 16 9 2 1 60 26 947
2008 Non-Aboriginal 23 39 13 14 7 2 1 64 22 28029

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 20 28 15 15 12 9 1 53 30 1063
2017 Non-Aboriginal 21 29 16 15 11 8 1 55 28 27940
2014 Aboriginal 21 29 15 16 12 6 1 54 30 1111
2014 Non-Aboriginal 23 30 16 14 10 6 1 57 26 30677
2011 Aboriginal 23 26 15 16 15 5 0 51 32 1075
2011 Non-Aboriginal 21 29 16 15 12 6 1 53 29 30266
2008 Aboriginal 19 29 15 15 13 8 1 52 31 947
2008 Non-Aboriginal 22 30 16 14 11 7 1 56 27 28029

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 13 22 19 16 11 19 1 43 33 1062
2017 Non-Aboriginal 13 23 19 15 10 18 2 45 31 27927
2014 Aboriginal 13 22 18 18 17 11 1 40 40 1110
2014 Non-Aboriginal 13 23 19 17 12 15 2 43 34 30678

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 42 37 8 8 5 1 0 79 12 1063
2017 Non-Aboriginal 44 39 7 6 3 0 0 84 9 27903
2014 Aboriginal 39 41 8 8 3 0 0 80 12 1110
2014 Non-Aboriginal 45 40 7 5 2 0 0 85 8 30668
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 38 33 13 9 5 1 0 72 15 1064
2017 Non-Aboriginal 40 37 11 7 4 1 0 78 11 27966
2014 Aboriginal 39 34 10 10 6 1 0 74 16 1110
2014 Non-Aboriginal 40 37 11 7 4 1 0 77 12 30688
2011 Aboriginal 35 36 12 10 6 1 0 71 17 1075
2011 Non-Aboriginal 35 39 12 9 5 1 0 75 13 30287
2008 Aboriginal 36 38 10 8 7 1 1 75 15 948
2008 Non-Aboriginal 37 37 11 9 5 1 0 75 14 28035

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 48 27 12 6 4 2 1 77 10 1064
2017 Non-Aboriginal 48 31 10 5 3 2 1 81 8 27961
2014 Aboriginal 46 28 13 6 5 2 1 76 11 1111
2014 Non-Aboriginal 47 31 11 5 3 2 1 80 9 30683
2011 Aboriginal 43 30 13 7 5 2 0 75 12 1078
2011 Non-Aboriginal 44 33 11 6 3 2 1 79 10 30268
2008 Aboriginal 43 30 11 6 6 3 1 76 13 947
2008 Non-Aboriginal 44 32 11 6 4 3 1 78 11 28040

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 47 32 9 6 4 1 0 80 11 1062
2017 Non-Aboriginal 47 34 9 6 4 1 0 81 10 27948
2014 Aboriginal 42 34 9 8 5 1 1 77 13 1111
2014 Non-Aboriginal 46 34 9 6 4 1 0 81 10 30676
2011 Aboriginal 41 36 9 9 5 1 0 77 14 1075
2011 Non-Aboriginal 42 36 9 7 4 1 0 79 11 30245
2008 Aboriginal 43 32 9 9 5 1 1 76 15 948
2008 Non-Aboriginal 42 36 9 7 5 1 0 79 12 28031

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 78 9 3 2 3 1 5 91 5 1062
2017 Non-Aboriginal 78 11 3 1 2 0 4 93 3 27918
2014 Aboriginal 76 9 4 2 3 0 6 90 5 1111
2014 Non-Aboriginal 79 11 3 1 2 0 4 94 3 30675
2011 Aboriginal 75 10 4 2 3 1 5 91 5 1075
2011 Non-Aboriginal 78 11 3 2 2 0 4 93 4 30251
2008 Aboriginal 73 8 4 2 4 1 10 89 7 947
2008 Non-Aboriginal 78 7 3 2 3 1 7 92 5 28006

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 63 20 4 4 3 1 4 88 8 1059
2017 Non-Aboriginal 64 22 5 3 3 1 3 89 6 27917
2014 Aboriginal 66 21 5 2 3 1 2 89 6 1111
2014 Non-Aboriginal 64 22 5 3 3 1 3 90 6 30683
2011 Aboriginal 61 24 5 3 4 1 1 87 7 1077
2011 Non-Aboriginal 61 25 5 4 3 1 2 88 7 30298

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 58 24 6 6 5 1 0 83 11 1063
2017 Non-Aboriginal 59 25 7 4 3 1 0 85 8 27927

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 56 24 10 4 4 3 0 82 9 1062
2017 Non-Aboriginal 56 25 10 4 3 2 0 82 7 27937

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 55 25 9 6 4 0 0 80 11 1060
2017 Non-Aboriginal 55 27 9 5 4 0 0 82 9 27913
2014 Aboriginal 54 26 9 6 4 1 0 80 11 1111
2014 Non-Aboriginal 54 29 8 5 3 0 0 83 9 30672
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 31 42 10 12 6 0 0 73 18 147
2017 Non-Aboriginal 35 38 10 9 4 1 2 76 14 3853
2014 Aboriginal 33 31 10 16 7 1 2 66 24 152
2014 Non-Aboriginal 36 36 10 9 4 2 3 75 14 4307

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 36 29 13 7 8 7 0 70 17 1063
2017 Non-Aboriginal 31 32 15 8 6 8 0 68 16 27964
2014 Aboriginal 29 32 13 9 8 8 0 67 19 1109
2014 Non-Aboriginal 31 33 15 8 6 8 0 69 15 30671
2011 Aboriginal 28 30 17 10 10 6 0 62 21 1075
2011 Non-Aboriginal 24 32 19 10 7 7 0 61 18 30271

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 31 29 16 11 9 4 0 63 20 1062
2017 Non-Aboriginal 27 32 17 12 9 3 0 61 21 27964
2014 Aboriginal 24 33 16 12 11 3 0 60 24 1110
2014 Non-Aboriginal 26 33 18 12 8 3 0 61 21 30670
2011 Aboriginal 27 31 16 13 12 2 0 59 25 1074
2011 Non-Aboriginal 21 34 19 12 10 3 0 57 23 30233
2008 Aboriginal 28 32 16 11 9 3 1 62 21 948
2008 Non-Aboriginal 24 35 17 11 9 3 0 61 21 28008

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 23 28 17 15 10 7 0 55 27 1060
2017 Non-Aboriginal 19 30 19 15 10 7 0 52 27 27942
2014 Aboriginal 16 31 16 18 12 6 0 50 32 1109
2014 Non-Aboriginal 18 31 20 15 9 6 0 52 26 30657
2011 Aboriginal 14 32 19 17 12 5 0 49 31 1076
2011 Non-Aboriginal 12 34 20 17 10 7 0 50 28 30279
2008 Aboriginal 15 34 17 16 11 7 0 53 29 948
2008 Non-Aboriginal 12 34 19 17 10 7 0 50 29 28012

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 26 27 16 12 12 7 0 57 26 1061
2017 Non-Aboriginal 23 29 17 13 12 7 0 56 26 27959
2014 Aboriginal 21 29 15 13 15 7 0 54 31 1109
2014 Non-Aboriginal 23 30 18 12 11 6 0 56 25 30666
2011 Aboriginal 20 32 16 12 13 7 0 56 27 1078
2011 Non-Aboriginal 19 33 18 13 11 7 0 55 25 30286
2008 Aboriginal 22 32 16 13 11 7 0 58 26 948
2008 Non-Aboriginal 18 34 17 12 10 8 0 57 24 28017

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 21 33 16 13 11 5 0 57 26 1060
2017 Non-Aboriginal 20 34 17 15 10 4 0 57 26 27927
2014 Aboriginal 18 32 16 16 13 4 0 52 30 1109
2014 Non-Aboriginal 20 35 17 15 10 3 0 57 26 30648
2011 Aboriginal 17 36 15 18 11 4 0 54 30 1078
2011 Non-Aboriginal 15 37 17 17 10 3 0 54 28 30250
2008 Aboriginal 21 37 15 16 8 2 0 59 25 946
2008 Non-Aboriginal 18 42 15 15 7 3 0 61 23 28014
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 34 40 14 7 4 1 0 74 11 1063
2017 Non-Aboriginal 30 42 15 8 4 1 0 72 13 27921
2014 Aboriginal 31 42 13 7 5 1 0 74 12 1111
2014 Non-Aboriginal 33 41 15 6 3 1 0 75 10 30688
2011 Aboriginal 35 39 13 7 5 2 0 75 12 1076
2011 Non-Aboriginal 29 43 16 8 3 1 0 73 11 30252

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 38 42 11 4 1 3 1 83 6 1065
2017 Non-Aboriginal 38 41 11 4 2 3 0 82 6 27892
2014 Aboriginal 41 40 8 5 2 3 1 84 7 1111
2014 Non-Aboriginal 41 41 9 4 1 3 1 85 5 30671
2011 Aboriginal 38 39 11 7 2 2 1 79 9 1073
2011 Non-Aboriginal 35 42 13 5 2 3 1 80 6 30242

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 44 33 10 5 3 3 1 80 9 1063
2017 Non-Aboriginal 39 37 11 6 3 3 1 79 10 27887
2014 Aboriginal 44 35 8 7 3 2 1 82 10 1109
2014 Non-Aboriginal 44 37 9 5 2 2 1 83 8 30678
2011 Aboriginal 41 36 10 7 5 1 0 79 12 1074
2011 Non-Aboriginal 38 38 11 6 4 3 1 79 10 30224
2008 Aboriginal 35 36 10 8 7 4 1 75 15 947
2008 Non-Aboriginal 32 38 12 8 5 4 1 74 13 28011

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 28 33 20 10 4 4 1 64 15 1064
2017 Non-Aboriginal 27 35 19 9 4 4 1 66 14 27916
2014 Aboriginal 31 34 18 8 4 3 1 68 13 1110
2014 Non-Aboriginal 33 36 16 7 3 4 1 72 11 30676
2011 Aboriginal 28 37 16 10 6 3 1 68 16 1074
2011 Non-Aboriginal 25 38 19 9 5 4 1 66 14 30267

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 23 25 15 15 15 7 2 52 32 1063
2017 Non-Aboriginal 21 27 17 14 11 8 2 53 28 27888
2014 Aboriginal 19 25 16 15 18 6 1 47 36 1110
2014 Non-Aboriginal 20 27 17 14 12 8 1 52 29 30668
2011 Aboriginal 18 22 17 15 20 6 1 44 38 1075
2011 Non-Aboriginal 16 26 18 16 13 9 2 47 32 30295

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 62 16 9 2 3 2 7 85 6 1064
2017 Non-Aboriginal 64 17 7 3 2 2 5 87 5 27949
2014 Aboriginal 62 15 8 2 3 2 8 85 6 1111
2014 Non-Aboriginal 65 17 7 3 2 1 5 88 5 30684

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 67 14 6 2 2 4 4 88 5 1057
2017 Non-Aboriginal 68 17 5 2 2 2 3 91 4 27928
2014 Aboriginal 66 14 7 3 2 2 5 87 5 1111
2014 Non-Aboriginal 69 17 5 2 2 2 3 90 4 30680
2011 Aboriginal 70 14 6 2 2 2 3 89 5 1077
2011 Non-Aboriginal 70 17 5 2 2 2 2 91 4 30269
2008 Aboriginal 68 15 5 3 2 3 4 89 5 948
2008 Non-Aboriginal 70 16 5 2 2 2 2 90 4 28036

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 28 32 15 13 9 2 1 62 23 1062
2017 Non-Aboriginal 25 35 16 13 9 2 0 61 23 27915
2014 Aboriginal 26 33 15 15 10 2 0 60 25 1111
2014 Non-Aboriginal 25 35 16 13 9 2 0 62 22 30676
2011 Aboriginal 24 38 14 14 9 1 0 63 23 1077
2011 Non-Aboriginal 24 37 16 12 8 1 0 63 21 30281
2008 Aboriginal 25 38 15 12 8 1 0 65 20 948
2008 Non-Aboriginal 23 40 16 12 8 1 0 64 20 28029

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 26 29 13 14 15 2 1 57 30 1063
2017 Non-Aboriginal 23 30 14 15 14 2 1 55 30 27926
2014 Aboriginal 22 28 14 15 19 2 1 51 35 1111
2014 Non-Aboriginal 23 30 14 15 15 2 1 55 31 30675
2011 Aboriginal 21 29 13 19 17 1 1 51 36 1077
2011 Non-Aboriginal 19 31 15 17 17 1 1 51 34 30269
2008 Aboriginal 20 35 13 16 14 1 1 57 30 948
2008 Non-Aboriginal 19 37 13 15 14 1 1 58 29 28031

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 21 35 18 12 8 5 1 60 21 1062
2017 Non-Aboriginal 20 34 22 11 7 5 1 58 19 27936

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 46 30 12 4 3 3 0 80 8 1061
2017 Non-Aboriginal 43 36 13 3 2 3 0 82 6 27904
2014 Aboriginal 48 30 10 5 4 2 0 80 9 1110
2014 Non-Aboriginal 50 32 10 3 2 3 0 85 5 30669

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 44 35 10 6 3 2 0 81 9 1060
2017 Non-Aboriginal 43 38 10 4 2 2 0 83 7 27939
2014 Aboriginal 44 34 9 7 5 2 0 79 12 1111
2014 Non-Aboriginal 47 35 10 4 2 2 0 84 7 30680
2011 Aboriginal 39 35 11 8 5 2 0 75 13 1077
2011 Non-Aboriginal 35 40 13 6 4 2 0 76 10 30251

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 47 34 9 6 4 0 0 81 10 1061
2017 Non-Aboriginal 46 37 9 5 3 0 0 83 8 27941
2014 Aboriginal 45 32 10 7 4 0 0 78 12 1109
2014 Non-Aboriginal 49 35 8 5 3 0 0 84 8 30672
2011 Aboriginal 43 35 10 7 4 1 0 78 12 1077
2011 Non-Aboriginal 40 40 11 6 4 0 0 80 10 30180
2008 Aboriginal 38 40 11 6 5 0 0 78 11 945
2008 Non-Aboriginal 36 42 11 6 4 1 0 79 10 28020

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 38 33 14 9 6 1 0 71 15 1059
2017 Non-Aboriginal 37 34 15 7 5 1 0 72 13 27909
2014 Aboriginal 31 34 16 9 8 1 0 66 18 1111
2014 Non-Aboriginal 35 36 14 9 5 1 0 72 14 30684
2011 Aboriginal 32 37 17 8 6 0 0 69 14 1073
2011 Non-Aboriginal 31 38 17 8 5 1 0 69 13 30247

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 36 35 13 10 5 1 0 71 15 1061
2017 Non-Aboriginal 35 37 14 9 5 0 0 72 14 27912
2014 Aboriginal 31 36 14 11 7 1 0 68 18 1110
2014 Non-Aboriginal 33 38 14 9 5 0 0 72 14 30679
2011 Aboriginal 30 40 15 9 5 1 0 71 14 1079
2011 Non-Aboriginal 30 41 15 8 5 0 0 71 14 30230
2008 Aboriginal 33 39 13 9 5 0 0 73 14 948
2008 Non-Aboriginal 31 42 13 8 5 0 0 74 13 28010

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 31 23 21 11 9 5 0 57 21 1060
2017 Non-Aboriginal 31 27 18 11 7 5 0 62 19 27911
2014 Aboriginal 30 24 17 14 9 5 0 57 24 1111
2014 Non-Aboriginal 32 28 18 11 7 4 0 62 19 30679
2011 Aboriginal 29 25 18 13 10 4 0 56 25 1075
2011 Non-Aboriginal 30 28 18 11 8 5 0 61 20 30234
2008 Aboriginal 30 26 18 13 8 4 1 59 22 947
2008 Non-Aboriginal 29 30 17 11 8 5 0 62 20 28022
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Aboriginal 26 39 36 1066
2017 Non-Aboriginal 22 45 33 27952
2014 Aboriginal 24 39 37 1111
2014 Non-Aboriginal 22 45 33 30684
2011 Aboriginal 25 40 35 1080
2011 Non-Aboriginal 22 47 31 30314

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Aboriginal 15 41 17 6 15 6 272
2017 Non-Aboriginal 25 40 16 5 7 6 6105
2014 Aboriginal 20 44 15 12 9999 9 268
2014 Non-Aboriginal 26 46 14 7 9999 7 6629
2011 Aboriginal 10 49 24 9 9999 7 272
2011 Non-Aboriginal 25 44 18 7 9999 6 6774
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 21 79 1063
2017 Non-Aboriginal 14 86 27907
2014 Aboriginal 26 74 1108
2014 Non-Aboriginal 15 85 30651

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Aboriginal 59 222
2017 Non-Aboriginal 48 3918
2014 Aboriginal 54 285
2014 Non-Aboriginal 50 4473

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Aboriginal 65 222
2017 Non-Aboriginal 64 3918
2014 Aboriginal 62 285
2014 Non-Aboriginal 60 4473

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Aboriginal 5 222
2017 Non-Aboriginal 5 3918
2014 Aboriginal 6 285
2014 Non-Aboriginal 5 4473

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 222
2014 Aboriginal 0 285
2014 Non-Aboriginal 0 4473

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Aboriginal 4 222
2017 Non-Aboriginal 4 3918
2014 Aboriginal 6 285
2014 Non-Aboriginal 3 4473

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Aboriginal 15 222
2017 Non-Aboriginal 11 3918
2014 Aboriginal 11 285
2014 Non-Aboriginal 11 4473

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 3 3918
2014 Aboriginal 3 285
2014 Non-Aboriginal 3 4473

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Aboriginal 35 223
2017 Non-Aboriginal 36 3923
2014 Aboriginal 34 285
2014 Non-Aboriginal 36 4481

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Aboriginal 35 223
2017 Non-Aboriginal 39 3923
2014 Aboriginal 40 285
2014 Non-Aboriginal 37 4481

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Aboriginal 46 223
2017 Non-Aboriginal 38 3923
2014 Aboriginal 36 285
2014 Non-Aboriginal 36 4481

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Aboriginal 48 223
2017 Non-Aboriginal 40 3923
2014 Aboriginal 46 285
2014 Non-Aboriginal 40 4481

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Aboriginal 23 223
2017 Non-Aboriginal 24 3923
2014 Aboriginal 25 285
2014 Non-Aboriginal 24 4481

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Aboriginal 63 223
2017 Non-Aboriginal 55 3923
2014 Aboriginal 57 285
2014 Non-Aboriginal 56 4481

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Aboriginal 37 223
2017 Non-Aboriginal 34 3923
2014 Aboriginal 36 285
2014 Non-Aboriginal 34 4481

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Aboriginal 3 223
2017 Non-Aboriginal 1 3923
2014 Non-Aboriginal 1 4481

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Aboriginal 12 223
2017 Non-Aboriginal 9 3923
2014 Aboriginal 10 285
2014 Non-Aboriginal 8 4481

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Aboriginal 9 223
2017 Non-Aboriginal 10 3923
2014 Aboriginal 10 285
2014 Non-Aboriginal 10 4481

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Aboriginal 45 223
2017 Non-Aboriginal 49 3923
2014 Aboriginal 48 285
2014 Non-Aboriginal 45 4481

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Aboriginal 19 223
2017 Non-Aboriginal 24 3923
2014 Aboriginal 23 285
2014 Non-Aboriginal 24 4481

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Aboriginal 8 223
2017 Non-Aboriginal 14 3923
2014 Aboriginal 12 285
2014 Non-Aboriginal 13 4481

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 46 223
2017 Non-Aboriginal 46 3921
2014 Aboriginal 45 285
2014 Non-Aboriginal 49 4478

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 25 223
2017 Non-Aboriginal 27 3921
2014 Aboriginal 28 285
2014 Non-Aboriginal 29 4478

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 3 223
2017 Non-Aboriginal 5 3921
2014 Aboriginal 6 285
2014 Non-Aboriginal 5 4478

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 26 223
2017 Non-Aboriginal 25 3921
2014 Aboriginal 31 285
2014 Non-Aboriginal 23 4478

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 8 223
2017 Non-Aboriginal 10 3921
2014 Aboriginal 15 285
2014 Non-Aboriginal 11 4478

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 8 223
2017 Non-Aboriginal 7 3921
2014 Aboriginal 8 285
2014 Non-Aboriginal 6 4478

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 13 223
2017 Non-Aboriginal 13 3921
2014 Aboriginal 16 285
2014 Non-Aboriginal 14 4478

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Aboriginal 8 223
2017 Non-Aboriginal 10 3921
2014 Aboriginal 8 285
2014 Non-Aboriginal 9 4478

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 29 223
2017 Non-Aboriginal 28 3921
2014 Aboriginal 28 285
2014 Non-Aboriginal 27 4478

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 12 206
2017 Non-Aboriginal 13 3644
2014 Aboriginal 9 260
2014 Non-Aboriginal 14 4212

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 12 206
2017 Non-Aboriginal 17 3644
2014 Aboriginal 14 260
2014 Non-Aboriginal 17 4212

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 14 206
2017 Non-Aboriginal 11 3644
2014 Aboriginal 9 260
2014 Non-Aboriginal 11 4212

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 8 206
2017 Non-Aboriginal 8 3644
2014 Aboriginal 9 260
2014 Non-Aboriginal 8 4212

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 8 206
2017 Non-Aboriginal 10 3644
2014 Aboriginal 8 260
2014 Non-Aboriginal 10 4212

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 13 206
2017 Non-Aboriginal 11 3644
2014 Aboriginal 15 260
2014 Non-Aboriginal 11 4212

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 16 206
2017 Non-Aboriginal 14 3644
2014 Aboriginal 15 260
2014 Non-Aboriginal 12 4212

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 8 206
2017 Non-Aboriginal 9 3644
2014 Aboriginal 8 260
2014 Non-Aboriginal 8 4212

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 13 206
2017 Non-Aboriginal 12 3644
2014 Aboriginal 15 260
2014 Non-Aboriginal 11 4212

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Aboriginal 23 206
2017 Non-Aboriginal 21 3644
2014 Aboriginal 22 260
2014 Non-Aboriginal 20 4212

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 7 206
2017 Non-Aboriginal 8 3644
2014 Aboriginal 9 260
2014 Non-Aboriginal 8 4212

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Aboriginal 45 206
2017 Non-Aboriginal 44 3644
2014 Aboriginal 48 260
2014 Non-Aboriginal 42 4212

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 2 206
2017 Non-Aboriginal 1 3644
2014 Aboriginal 2 260
2014 Non-Aboriginal 1 4212

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 49 206
2017 Non-Aboriginal 50 3644
2014 Aboriginal 58 260
2014 Non-Aboriginal 50 4212

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 1 3644

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Aboriginal 10 206
2017 Non-Aboriginal 13 3644
2014 Aboriginal 8 260
2014 Non-Aboriginal 13 4212

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 94 6 222
2017 Non-Aboriginal 93 7 3926

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 21 20 19 8 9 18 6 54 22 1063
2017 Non-Aboriginal 21 20 19 5 5 23 7 58 15 27956
2014 Aboriginal 22 22 18 10 10 14 4 53 24 1111
2014 Non-Aboriginal 22 21 19 5 5 22 6 59 15 30679

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 35 29 15 7 7 5 1 69 15 1062
2017 Non-Aboriginal 35 33 15 5 4 7 1 74 10 27927
2014 Aboriginal 34 31 15 8 6 4 1 68 15 1110
2014 Non-Aboriginal 37 33 15 5 4 7 1 75 9 30655
2011 Aboriginal 42 34 10 8 4 2 0 77 12 1076
2011 Non-Aboriginal 41 38 11 5 3 3 0 81 8 30248
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 35 44 9 3 2 2 4 85 5 1065
2017 Non-Aboriginal 29 50 10 5 2 2 2 82 7 27980
2014 Aboriginal 37 45 8 5 2 1 2 85 7 1111
2014 Non-Aboriginal 29 50 11 5 2 2 2 82 8 30682
2011 Aboriginal 34 48 9 4 2 1 2 86 5 1076
2011 Non-Aboriginal 28 54 10 5 1 1 2 84 6 30267
2008 Aboriginal 30 51 8 6 2 1 3 84 8 948
2008 Non-Aboriginal 25 53 10 6 2 1 2 82 8 28046

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 17 29 19 9 6 14 6 58 19 1062
2017 Non-Aboriginal 16 29 20 9 5 16 5 57 17 27938
2014 Aboriginal 17 28 19 11 9 12 4 54 24 1107
2014 Non-Aboriginal 14 28 22 9 6 16 5 53 20 30671
2011 Aboriginal 18 33 21 8 6 12 2 59 16 1077
2011 Non-Aboriginal 15 32 22 8 4 15 3 58 15 30268

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 45 28 10 3 1 9 5 84 4 1064
2017 Non-Aboriginal 45 32 10 2 1 7 3 86 3 27961
2014 Aboriginal 45 29 11 4 2 7 2 82 6 1111
2014 Non-Aboriginal 42 34 11 2 1 8 2 84 4 30680
2011 Aboriginal 44 32 10 2 2 8 2 84 5 1078
2011 Non-Aboriginal 42 36 10 2 1 7 2 85 4 30269
2008 Aboriginal 38 38 10 3 2 8 2 84 5 949
2008 Non-Aboriginal 39 38 9 2 1 7 2 86 4 28027

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 37 30 11 5 3 10 4 77 10 1065
2017 Non-Aboriginal 35 32 13 4 3 10 2 77 8 27900
2014 Aboriginal 33 30 15 6 5 9 2 71 12 1110
2014 Non-Aboriginal 33 33 14 4 3 11 2 76 8 30674
2011 Aboriginal 35 33 12 5 4 9 2 77 10 1071
2011 Non-Aboriginal 33 35 14 4 3 9 2 77 8 30207
2008 Aboriginal 33 34 12 8 4 7 2 74 13 945
2008 Non-Aboriginal 33 36 12 6 3 7 2 76 10 28026
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 12 88 1061
2017 Non-Aboriginal 7 93 27895
2014 Aboriginal 14 86 1110
2014 Non-Aboriginal 7 93 30632

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Aboriginal 36 131
2017 Non-Aboriginal 29 2024
2014 Aboriginal 39 154
2014 Non-Aboriginal 30 2112

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Aboriginal 79 131
2017 Non-Aboriginal 80 2024
2014 Aboriginal 71 154
2014 Non-Aboriginal 80 2112

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Aboriginal 4 131
2017 Non-Aboriginal 2 2024
2014 Aboriginal 3 154
2014 Non-Aboriginal 2 2112

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 0 2024
2014 Aboriginal 0 154

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Aboriginal 8 131
2017 Non-Aboriginal 5 2024
2014 Aboriginal 5 154
2014 Non-Aboriginal 5 2112

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Aboriginal 10 131
2017 Non-Aboriginal 10 2024
2014 Aboriginal 12 154
2014 Non-Aboriginal 8 2112

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Aboriginal 8 131
2017 Non-Aboriginal 8 2024
2014 Aboriginal 8 154
2014 Non-Aboriginal 11 2112

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Aboriginal 29 129
2017 Non-Aboriginal 30 2019
2014 Aboriginal 32 154
2014 Non-Aboriginal 25 2110

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Aboriginal 17 129
2017 Non-Aboriginal 20 2019
2014 Aboriginal 20 154
2014 Non-Aboriginal 20 2110

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Aboriginal 9 129
2017 Non-Aboriginal 19 2019
2014 Aboriginal 8 154
2014 Non-Aboriginal 16 2110

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 7 2019
2014 Aboriginal 5 154
2014 Non-Aboriginal 6 2110

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Aboriginal 21 129
2017 Non-Aboriginal 25 2019
2014 Aboriginal 23 154
2014 Non-Aboriginal 24 2110

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Aboriginal 30 129
2017 Non-Aboriginal 27 2019
2014 Aboriginal 21 154
2014 Non-Aboriginal 24 2110

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Aboriginal 8 129
2017 Non-Aboriginal 4 2019
2014 Non-Aboriginal 2 2110

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 1 2019

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Aboriginal 6 129
2017 Non-Aboriginal 6 2019
2014 Aboriginal 5 154
2014 Non-Aboriginal 7 2110

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Aboriginal 14 129
2017 Non-Aboriginal 12 2019
2014 Aboriginal 16 154
2014 Non-Aboriginal 13 2110

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 1 2019

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Aboriginal 21 129
2017 Non-Aboriginal 18 2019
2014 Aboriginal 19 154
2014 Non-Aboriginal 16 2110

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Aboriginal 0 129
2017 Non-Aboriginal 0 2019
2014 Non-Aboriginal 0 2110

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Aboriginal 18 129
2017 Non-Aboriginal 18 2019
2014 Aboriginal 19 154
2014 Non-Aboriginal 28 2110

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 28 130
2017 Non-Aboriginal 28 2023
2014 Aboriginal 29 154
2014 Non-Aboriginal 27 2114

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 17 130
2017 Non-Aboriginal 14 2023
2014 Aboriginal 18 154
2014 Non-Aboriginal 14 2114

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 6 130
2017 Non-Aboriginal 3 2023
2014 Aboriginal 5 154
2014 Non-Aboriginal 3 2114

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 19 130
2017 Non-Aboriginal 20 2023
2014 Aboriginal 24 154
2014 Non-Aboriginal 21 2114

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 6 130
2017 Non-Aboriginal 5 2023
2014 Aboriginal 8 154
2014 Non-Aboriginal 5 2114

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 6 130
2017 Non-Aboriginal 7 2023
2014 Aboriginal 6 154
2014 Non-Aboriginal 5 2114

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 6 130
2017 Non-Aboriginal 8 2023
2014 Aboriginal 9 154
2014 Non-Aboriginal 9 2114

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Aboriginal 8 130
2017 Non-Aboriginal 7 2023
2014 Aboriginal 5 154
2014 Non-Aboriginal 9 2114

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 52 130
2017 Non-Aboriginal 50 2023
2014 Aboriginal 46 154
2014 Non-Aboriginal 50 2114

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 6 123
2017 Non-Aboriginal 6 1878
2014 Aboriginal 6 143
2014 Non-Aboriginal 6 1994

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 12 123
2017 Non-Aboriginal 12 1878
2014 Aboriginal 11 143
2014 Non-Aboriginal 11 1994

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 4 1878
2014 Aboriginal 6 143
2014 Non-Aboriginal 4 1994

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 2 1878
2014 Aboriginal 4 143
2014 Non-Aboriginal 3 1994

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 2 1878
2014 Aboriginal 6 143
2014 Non-Aboriginal 3 1994

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 9 123
2017 Non-Aboriginal 5 1878
2014 Aboriginal 5 143
2014 Non-Aboriginal 4 1994

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 11 123
2017 Non-Aboriginal 9 1878
2014 Aboriginal 10 143
2014 Non-Aboriginal 10 1994

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 10 123
2017 Non-Aboriginal 9 1878
2014 Aboriginal 10 143
2014 Non-Aboriginal 9 1994

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 14 123
2017 Non-Aboriginal 10 1878
2014 Aboriginal 14 143
2014 Non-Aboriginal 10 1994

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Aboriginal 26 123
2017 Non-Aboriginal 20 1878
2014 Aboriginal 21 143
2014 Non-Aboriginal 19 1994

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 9 123
2017 Non-Aboriginal 7 1878
2014 Aboriginal 8 143
2014 Non-Aboriginal 8 1994

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Aboriginal 44 123
2017 Non-Aboriginal 42 1878
2014 Aboriginal 51 143
2014 Non-Aboriginal 41 1994

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 1 1878
2014 Non-Aboriginal 2 1994

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Aboriginal 63 123
2017 Non-Aboriginal 60 1878
2014 Aboriginal 60 143
2014 Non-Aboriginal 64 1994

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 1 1878

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Aboriginal 8 123
2017 Non-Aboriginal 15 1878
2014 Aboriginal 10 143
2014 Non-Aboriginal 13 1994

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 95 5 130
2017 Non-Aboriginal 93 7 2031

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 24 20 18 5 5 24 5 61 14 1065
2017 Non-Aboriginal 22 20 19 3 3 27 6 62 9 27942
2014 Aboriginal 24 22 19 4 5 20 5 62 12 1110
2014 Non-Aboriginal 23 19 19 3 2 27 6 63 8 30675

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 38 31 13 4 4 8 1 76 10 1059
2017 Non-Aboriginal 37 32 15 3 3 9 1 77 7 27886
2014 Aboriginal 39 31 15 5 3 6 2 76 9 1111
2014 Non-Aboriginal 38 32 15 3 2 9 1 78 6 30657
2011 Aboriginal 45 34 10 6 3 3 0 82 8 1074
2011 Non-Aboriginal 43 37 10 3 2 4 0 83 6 30241
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 27 27 18 12 14 0 2 55 26 1062
2017 Non-Aboriginal 27 28 19 12 12 1 2 56 24 27917

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 21 28 22 17 9 0 1 50 27 1061
2017 Non-Aboriginal 20 29 27 14 8 0 1 50 23 27908

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 31 27 20 12 7 1 3 60 19 1058
2017 Non-Aboriginal 27 29 21 12 7 1 4 58 20 27879

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 26 24 18 15 12 1 3 52 29 1062
2017 Non-Aboriginal 28 24 20 13 9 2 4 55 24 27907

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 57 18 6 3 2 1 14 87 6 1059
2017 Non-Aboriginal 54 17 8 3 2 1 15 85 5 27860

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 32 29 21 11 6 0 1 62 17 1059
2017 Non-Aboriginal 33 31 21 9 6 0 1 64 15 27815

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 32 33 19 10 4 1 2 66 14 1056
2017 Non-Aboriginal 29 33 21 10 5 1 2 63 15 27788

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 25 30 22 14 7 1 1 56 21 1057
2017 Non-Aboriginal 23 31 23 14 7 1 2 55 21 27809

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 34 31 17 11 6 0 1 66 17 1057
2017 Non-Aboriginal 32 31 19 10 5 1 2 65 15 27805

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 25 32 20 13 8 0 1 58 21 1055
2017 Non-Aboriginal 25 31 22 12 7 1 2 57 20 27758

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 56 22 10 6 4 0 3 80 9 1062
2017 Non-Aboriginal 53 24 12 5 3 0 3 79 9 27929

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 67 14 6 6 3 1 3 85 9 1062
2017 Non-Aboriginal 70 13 6 3 3 1 4 87 7 27918

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 56 28 7 3 2 0 2 87 6 1055
2017 Non-Aboriginal 58 26 9 3 2 0 3 86 5 27904

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 61 18 8 6 4 1 2 82 10 1056
2017 Non-Aboriginal 59 20 9 5 4 1 3 82 9 27908

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 55 10 4 1 1 0 29 91 3 1056
2017 Non-Aboriginal 53 11 4 2 1 1 29 91 3 27888

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 63 18 7 3 2 0 8 88 4 1051
2017 Non-Aboriginal 59 20 9 3 2 1 8 85 5 27756

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 55 17 9 6 8 1 5 76 15 1060
2017 Non-Aboriginal 53 18 9 7 9 1 4 74 16 27940

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 41 32 14 6 3 0 3 76 10 1061
2017 Non-Aboriginal 45 31 14 5 2 0 3 78 8 27891

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 13 28 37 14 6 0 1 42 21 1066
2017 Non-Aboriginal 13 31 38 13 5 0 0 44 18 27960

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 12 22 34 21 11 0 1 32 35 1061
2017 Non-Aboriginal 8 19 41 22 9 0 0 31 27 27839

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 25 38 16 9 7 3 0 66 17 1061
2017 Non-Aboriginal 27 43 15 7 4 3 0 73 12 27892

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 19 34 17 16 11 2 0 55 28 1063
2017 Non-Aboriginal 19 40 18 13 8 2 0 61 21 27924
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 25 75 1063
2017 Non-Aboriginal 17 83 27926
2014 Aboriginal 23 77 1111
2014 Non-Aboriginal 15 85 30623

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Aboriginal 78 22 264
2017 Non-Aboriginal 81 19 4603
2014 Aboriginal 77 23 254
2014 Non-Aboriginal 81 19 4598

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 42 38 5 8 5 1 0 81 14 207
2017 Non-Aboriginal 44 37 6 8 5 1 0 82 12 3701
2014 Aboriginal 54 31 4 7 4 0 0 85 11 196
2014 Non-Aboriginal 51 32 5 7 4 0 0 84 10 3749
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 35 28 17 8 7 4 1 37 63 1064
2017 Non-Aboriginal 38 28 16 7 6 4 1 40 60 27962

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 24 635
2017 Non-Aboriginal 19 15718

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 38 635
2017 Non-Aboriginal 35 15718

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 24 635
2017 Non-Aboriginal 16 15718

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Aboriginal 38 635
2017 Non-Aboriginal 37 15718

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Aboriginal 6 635
2017 Non-Aboriginal 4 15718

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Aboriginal 41 635
2017 Non-Aboriginal 44 15718

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Aboriginal 8 58 15 8 3 8 633
2017 Non-Aboriginal 7 62 15 7 3 6 15495

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 13 20 18 15 23 3 8 37 42 637
2017 Non-Aboriginal 11 22 18 16 20 2 11 38 42 15889

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 7 14 15 20 34 3 7 23 60 638
2017 Non-Aboriginal 5 16 15 19 32 2 9 24 59 15878
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