2017 Public Service Employee Survey Results for Canada Revenue Agency by Question 114. What is your gender?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	47	5	11	5	79	16	11518
2017	Female gender	35	48	3	10	3	83	13	17323
2017	Gender diverse	17	46	7	13	18	63	31	61
2014	Male gender	33	48	5	10	4	81	13	12429
2014	Female gender	40	47	3	8	2	86	11	19261
2011	Male gender	36	48	5	8	3	84	11	11751
2011	Female gender	42	47	3	7	2	88	9	18364
2008	Male gender	35	49	4	8	3	85	11	11060
2008	Female gender	41	48	3	6	2	89	8	17607

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	71	20	4	2	1	1	1	93	3	11497
2017	Female gender	75	19	2	2	1	1	1	95	2	17273
2017	Gender diverse	74	19	2	2	2	2	0	95	3	61
2014	Male gender	72	19	4	2	1	1	1	93	3	12429
2014	Female gender	77	18	2	2	1	0	1	95	2	19264
2011	Male gender	73	18	3	2	1	1	1	93	4	11750
2011	Female gender	78	17	2	1	1	0	1	96	2	18371
2008	Male gender	72	19	3	2	1	1	1	93	4	11047
2008	Female gender	77	17	2	2	1	0	1	96	3	17596

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	69	17	5	4	2	2	88	7	11509
2017	Female gender	72	16	4	4	2	2	90	6	17308
2017	Gender diverse	69	16	7	3	3	2	87	7	61
2014	Male gender	69	17	5	4	3	2	88	7	12425
2014	Female gender	73	16	4	4	2	1	90	6	19259
2011	Male gender	71	16	4	4	3	2	89	7	11743
2011	Female gender	73	15	3	4	2	2	90	7	18352
2008	Male gender	70	16	4	4	3	2	88	8	11059
2008	Female gender	73	15	3	4	3	1	90	7	17600

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	35	8	10	6	76	16	11504
2017	Female gender	42	36	6	11	5	78	16	17299
2017	Gender diverse	30	38	5	7	21	67	28	61
2014	Male gender	42	35	7	9	6	77	15	12423
2014	Female gender	46	35	6	9	5	81	13	19258
2011	Male gender	41	39	8	8	4	80	12	11716
2011	Female gender	43	38	6	8	4	82	12	18311

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	43	12	14	7	0	67	21	11515
2017	Female gender	25	44	10	15	6	0	69	21	17307
2017	Gender diverse	13	33	15	21	18	0	46	39	61
2014	Male gender	23	42	13	14	7	0	66	21	12423
2014	Female gender	27	44	9	14	6	0	71	20	19251
2011	Male gender	25	44	13	11	6	1	69	17	11752
2011	Female gender	28	45	10	12	5	1	73	17	18342
2008	Male gender	23	45	14	11	6	1	68	18	11060
2008	Female gender	27	47	9	12	5	0	74	17	17600

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	41	13	7	4	76	11	11503
2017	Female gender	39	39	12	6	4	78	10	17300
2017	Gender diverse	24	37	20	10	8	62	18	61
2014	Male gender	35	40	14	7	4	75	11	12426
2014	Female gender	38	40	12	6	3	78	10	19263
2011	Male gender	37	38	14	7	5	75	11	11740
2011	Female gender	40	38	12	6	4	78	10	18351
2008	Male gender	31	44	13	7	5	75	12	11061
2008	Female gender	35	42	12	7	4	77	11	17605

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	41	40	9	6	4	81	10	11495
2017	Female gender	44	39	8	6	3	83	8	17281
2017	Gender diverse	29	44	17	7	3	73	10	61
2014	Male gender	40	39	10	6	4	80	10	12416
2014	Female gender	43	40	8	5	3	83	8	19251
2011	Male gender	38	43	9	6	4	81	10	11751
2011	Female gender	42	41	8	5	3	83	8	18347
2008	Male gender	36	47	9	5	4	82	9	11065
2008	Female gender	40	44	8	5	3	85	7	17604

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	37	8	5	2	0	85	7	11482
2017	Female gender	47	38	6	6	2	0	85	8	17263
2017	Gender diverse	33	43	7	3	13	2	77	17	61
2014	Male gender	46	38	9	5	2	0	84	7	12416
2014	Female gender	48	37	7	6	2	0	85	8	19248

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	34	11	6	4	0	0	79	10	11502
2017	Female gender	45	35	9	7	4	0	0	80	11	17287
2017	Gender diverse	28	35	13	15	10	0	0	63	24	61
2014	Male gender	40	35	13	7	5	1	1	76	12	12422
2014	Female gender	43	36	10	7	4	0	1	79	11	19258
2011	Male gender	39	38	12	6	3	1	1	78	10	11754
2011	Female gender	43	38	9	6	3	0	1	82	9	18342

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	21	13	8	10	3	13	63	21	11496
2017	Female gender	32	20	13	8	9	3	15	63	21	17281
2017	Gender diverse	30	15	13	11	19	2	10	50	35	61
2014	Male gender	31	22	13	9	11	3	12	62	23	12428
2014	Female gender	31	22	12	9	10	3	14	63	22	19256
2011	Male gender	31	23	12	9	11	2	12	63	23	11756
2011	Female gender	32	21	11	9	10	2	14	63	23	18346
2008	Male gender	31	24	12	9	11	2	11	64	23	11060
2008	Female gender	34	22	10	9	9	2	13	67	21	17592

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	45	14	8	5	74	13	11519
2017	Female gender	33	45	11	7	4	78	11	17293
2017	Gender diverse	21	36	23	8	11	57	20	61
2014	Male gender	27	46	13	8	5	73	14	12426
2014	Female gender	33	46	11	7	3	79	10	19263
2011	Male gender	30	44	13	8	5	74	13	11756
2011	Female gender	36	43	11	7	3	79	10	18318
2008	Male gender	29	45	13	8	5	74	13	11029
2008	Female gender	36	44	10	6	3	80	10	17510

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	37	18	13	9	59	23	11507
2017	Female gender	24	38	17	13	8	62	21	17288
2017	Gender diverse	13	30	19	20	18	43	37	61
2014	Male gender	19	35	20	14	11	55	26	12421
2014	Female gender	22	38	16	14	9	60	23	19260
2011	Male gender	17	38	18	15	11	56	26	11750
2011	Female gender	20	40	16	15	8	61	23	18367

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	44	12	9	4	75	13	11508
2017	Female gender	34	45	10	8	3	79	11	17278
2017	Gender diverse	20	41	24	5	10	61	15	61

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	42	40	10	5	3	0	82	8	11504
2017	Female gender	45	40	8	4	2	0	85	6	17270
2017	Gender diverse	26	35	23	5	11	0	61	16	61
2014	Male gender	40	40	11	5	3	1	81	8	12420
2014	Female gender	43	41	10	4	2	0	84	6	19256
2011	Male gender	38	44	10	5	3	1	82	8	11756
2011	Female gender	39	44	10	4	2	1	84	6	18357
2008	Male gender	42	41	9	4	3	1	83	8	11063
2008	Female gender	46	40	8	3	2	1	87	5	17600

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	39	16	11	9	64	19	11509
2017	Female gender	27	38	15	12	8	65	19	17264
2017	Gender diverse	15	26	30	11	18	41	29	61

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	48	36	10	4	2	84	5	11491
2017	Female gender	54	34	8	3	1	88	4	17260
2017	Gender diverse	38	29	13	11	8	67	19	60
2014	Male gender	56	29	9	3	2	86	5	12422
2014	Female gender	64	28	6	2	1	91	2	19251
2011	Male gender	55	32	9	3	2	87	4	11755
2011	Female gender	62	29	6	2	1	91	2	18366

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	25	39	15	12	8	0	65	20	11486
2017	Female gender	26	39	14	13	7	0	66	20	17240
2017	Gender diverse	13	32	18	15	21	0	45	36	60
2014	Male gender	20	40	14	14	11	0	60	25	12427
2014	Female gender	22	41	14	14	9	0	63	23	19265
2011	Male gender	27	40	14	11	8	0	67	19	11748
2011	Female gender	28	41	12	11	6	1	70	17	18336

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	34	18	12	9	0	61	21	11482
2017	Female gender	31	36	16	11	6	1	67	17	17246
2017	Gender diverse	13	27	23	10	26	0	41	36	60
2014	Male gender	23	34	18	14	11	0	57	25	12426
2014	Female gender	28	37	15	11	7	0	66	19	19260

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	41	14	9	5	0	71	14	11485
2017	Female gender	32	40	13	10	5	0	73	14	17242
2017	Gender diverse	19	30	20	15	16	0	48	31	59
2014	Male gender	28	40	16	9	6	0	68	16	12426
2014	Female gender	32	41	13	9	5	0	73	14	19261
2011	Male gender	36	41	12	6	3	1	78	9	11737
2011	Female gender	39	41	10	7	3	1	81	9	18335

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	36	42	13	6	4	77	10	11475
2017	Female gender	41	41	10	5	3	82	8	17215
2017	Gender diverse	27	35	22	5	12	62	17	60
2014	Male gender	36	41	12	6	4	78	10	12425
2014	Female gender	44	39	10	4	2	84	7	19247
2011	Male gender	35	44	11	6	4	79	10	11764
2011	Female gender	42	42	9	5	2	84	7	18353
2008	Male gender	35	45	10	6	3	81	9	11070
2008	Female gender	43	43	7	5	2	85	7	17609

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	45	35	12	4	2	0	2	81	6	11521
2017	Female gender	44	33	13	5	2	1	2	79	7	17306
2017	Gender diverse	34	27	21	12	5	2	0	62	16	61
2014	Male gender	41	35	15	5	3	0	1	77	8	12427
2014	Female gender	43	32	16	5	2	0	1	77	8	19267
2011	Male gender	38	35	16	6	3	0	1	75	9	11757
2011	Female gender	42	33	16	5	2	0	1	76	8	18359
2008	Male gender	31	38	19	8	4	0	1	70	12	11060
2008	Female gender	35	35	18	7	3	0	1	71	10	17613

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	10	23	36	17	9	1	3	28	34	11468
2017	Female gender	10	23	35	17	9	1	4	28	35	17225
2017	Gender diverse	21	28	25	12	12	0	2	24	50	60
2014	Male gender	11	27	36	16	7	1	2	24	38	12408
2014	Female gender	10	25	36	17	8	1	3	25	37	19221
2011	Male gender	10	25	36	17	7	1	3	25	37	11728
2011	Female gender	9	25	36	17	8	1	3	27	35	18288
2008	Male gender	9	27	38	17	6	1	2	24	37	11051
2008	Female gender	8	25	37	18	8	1	2	27	34	17561

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	11	18	28	21	16	3	4	39	31	11445
2017	Female gender	10	17	29	21	15	3	5	39	30	17158
2017	Gender diverse	27	18	29	12	14	0	0	26	45	59
2014	Male gender	12	21	30	21	13	2	3	35	34	12392
2014	Female gender	10	19	30	22	13	2	4	38	30	19203
2011	Male gender	10	19	28	24	14	2	3	40	30	11729
2011	Female gender	9	17	30	24	15	2	4	41	27	18284
2008	Male gender	9	18	29	25	14	2	3	41	28	11033
2008	Female gender	7	16	30	26	15	3	3	43	24	17532

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	22	30	18	11	2	4	31	37	11461
2017	Female gender	11	18	30	20	12	2	5	35	32	17183
2017	Gender diverse	29	20	25	15	8	0	2	24	50	60
2014	Male gender	15	23	29	18	10	2	3	29	40	12406
2014	Female gender	11	20	31	20	11	2	4	34	33	19196
2011	Male gender	13	22	31	19	10	2	4	30	37	11731
2011	Female gender	10	19	32	21	12	2	5	36	31	18267
2008	Male gender	12	21	32	22	10	2	3	33	34	11042
2008	Female gender	8	18	32	23	12	3	4	38	28	17538

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	7	13	29	28	17	2	4	48	21	11406
2017	Female gender	7	13	30	26	16	1	6	46	22	17120
2017	Gender diverse	17	8	34	24	13	2	2	38	26	58
2014	Male gender	8	14	32	27	15	1	3	44	22	12383
2014	Female gender	7	14	32	27	15	1	4	44	22	19150
2011	Male gender	7	14	32	28	14	1	4	44	22	11716
2011	Female gender	6	14	31	27	15	1	5	45	21	18248
2008	Male gender	7	15	32	28	14	1	3	43	23	11030
2008	Female gender	6	13	32	29	15	1	4	46	20	17543

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	12	19	28	20	15	2	4	38	33	11436
2017	Female gender	12	19	28	20	15	2	5	37	33	17188
2017	Gender diverse	28	19	20	17	11	3	2	29	49	59
2014	Male gender	14	21	29	19	12	1	3	33	37	12394
2014	Female gender	13	20	29	19	13	1	4	34	35	19193
2011	Male gender	14	22	30	18	12	1	3	31	38	11731
2011	Female gender	12	21	29	19	13	1	4	33	35	18293
2008	Male gender	13	22	29	20	12	1	3	33	36	11036
2008	Female gender	11	20	29	21	14	1	4	37	32	17529

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	9	15	26	24	18	4	5	45	26	11456
2017	Female gender	9	17	26	22	15	4	7	42	29	17185
2017	Gender diverse	21	15	23	24	12	2	3	38	38	60
2014	Male gender	9	16	26	25	16	3	5	44	27	12392
2014	Female gender	8	16	27	24	15	3	6	44	27	19185
2011	Male gender	8	15	27	25	16	3	5	44	26	11714
2011	Female gender	9	17	27	24	15	3	6	43	28	18251
2008	Male gender	10	19	28	23	14	3	4	39	31	11047
2008	Female gender	10	19	27	22	14	3	5	39	32	17552

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	22	33	16	10	2	3	27	38	11473
2017	Female gender	11	20	33	17	11	3	5	30	33	17175
2017	Gender diverse	31	23	34	7	5	0	0	12	54	60
2014	Male gender	15	24	32	16	9	2	3	26	41	12404
2014	Female gender	12	20	34	17	10	3	4	30	34	19203

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	70	13	6	3	3	1	4	87	6	11514
2017	Female gender	74	12	5	3	2	0	4	90	5	17306
2017	Gender diverse	67	13	8	2	3	0	6	86	5	61
2014	Male gender	72	13	5	3	3	0	4	88	6	12427
2014	Female gender	76	12	4	3	2	0	3	91	5	19265
2011	Male gender	70	13	5	3	3	1	4	88	7	11738
2011	Female gender	75	12	4	3	2	0	3	90	6	18345
2008	Male gender	66	12	5	4	4	1	8	86	9	11057
2008	Female gender	72	10	4	3	4	1	7	88	7	17600

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	32	33	15	6	5	5	3	71	12	11506
2017	Female gender	28	33	16	9	6	5	4	67	16	17302
2017	Gender diverse	21	25	21	10	14	5	3	51	26	61
2014	Male gender	36	32	14	7	5	4	3	73	12	12426
2014	Female gender	33	33	14	8	5	4	3	71	14	19263

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	49	30	8	6	5	1	80	11	11512
2017	Female gender	45	31	9	8	5	1	77	14	17303
2017	Gender diverse	31	29	16	10	11	3	62	22	61
2014	Male gender	51	28	8	7	5	1	80	12	12420
2014	Female gender	49	29	8	8	5	1	79	13	19259

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	35	15	13	7	2	0	64	21	11507
2017	Female gender	26	36	14	15	7	2	1	63	23	17275
2017	Gender diverse	20	38	14	13	15	0	0	58	28	61
2014	Male gender	24	40	14	13	7	2	0	65	21	12427
2014	Female gender	24	41	12	15	6	2	1	66	21	19265
2011	Male gender	22	39	14	15	8	2	1	62	23	11756
2011	Female gender	22	39	13	16	7	2	0	63	24	18356
2008	Male gender	23	39	14	14	7	2	1	64	22	11060
2008	Female gender	23	39	13	15	7	3	1	65	22	17598

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	28	15	13	12	8	1	56	27	11511
2017	Female gender	20	29	16	16	10	8	1	54	28	17289
2017	Gender diverse	16	20	16	16	22	9	0	40	43	61
2014	Male gender	23	29	16	14	11	6	1	56	26	12424
2014	Female gender	22	31	16	15	10	6	1	57	26	19260
2011	Male gender	22	27	17	13	13	6	1	53	29	11752
2011	Female gender	21	30	16	16	11	6	0	54	29	18331
2008	Male gender	22	29	16	13	11	7	1	57	26	11063
2008	Female gender	22	30	16	15	10	7	1	56	27	17592

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	24	20	14	11	17	2	46	30	11505
2017	Female gender	12	23	19	16	10	18	2	44	33	17282
2017	Gender diverse	12	15	29	18	16	10	0	29	38	61
2014	Male gender	13	23	20	15	12	15	2	43	33	12424
2014	Female gender	12	23	19	17	12	15	2	43	35	19259

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	39	7	5	2	0	86	7	11503
2017	Female gender	43	40	7	7	3	0	83	10	17258
2017	Gender diverse	28	40	14	10	5	3	70	15	61
2014	Male gender	46	40	8	4	2	0	86	6	12426
2014	Female gender	44	41	7	6	2	0	85	9	19247

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	38	11	7	4	0	0	77	11	11510
2017	Female gender	41	36	11	8	4	1	0	78	12	17318
2017	Gender diverse	23	44	16	10	6	0	0	68	16	61
2014	Male gender	37	38	11	8	5	1	0	76	12	12430
2014	Female gender	41	36	10	7	4	1	0	78	12	19264
2011	Male gender	33	40	13	8	5	1	0	74	14	11756
2011	Female gender	37	38	11	9	4	1	0	76	13	18348
2008	Male gender	33	39	12	9	6	0	1	73	15	11062
2008	Female gender	39	36	10	8	5	1	0	76	14	17604

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	49	31	10	4	3	2	1	82	8	11509
2017	Female gender	47	31	11	5	3	3	1	80	9	17313
2017	Gender diverse	37	28	11	11	10	2	2	67	22	61
2014	Male gender	48	31	11	5	4	2	1	81	9	12425
2014	Female gender	47	31	11	5	3	2	1	80	9	19265
2011	Male gender	45	33	11	5	4	2	0	80	9	11749
2011	Female gender	44	32	11	6	3	2	1	79	10	18342
2008	Male gender	43	33	11	6	4	3	1	78	11	11065
2008	Female gender	45	31	11	6	4	3	1	78	10	17604

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	34	9	6	3	1	82	9	11507
2017	Female gender	46	34	9	7	4	1	81	11	17299
2017	Gender diverse	33	26	16	11	10	3	61	22	61
2014	Male gender	46	35	9	6	3	0	81	10	12423
2014	Female gender	46	34	8	7	4	1	81	10	19260
2011	Male gender	42	37	10	7	4	1	80	11	11736
2011	Female gender	43	36	9	8	4	1	79	12	18330
2008	Male gender	40	37	10	7	5	1	78	12	11059
2008	Female gender	43	35	9	8	5	1	79	12	17602

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	76	11	4	2	2	0	4	92	4	11497
2017	Female gender	79	11	3	1	1	0	4	94	3	17279
2017	Gender diverse	71	18	0	0	2	0	10	98	2	61
2014	Male gender	77	11	4	1	2	0	5	92	4	12423
2014	Female gender	80	11	3	1	2	0	4	94	3	19258
2011	Male gender	76	12	4	2	2	0	5	92	4	11743
2011	Female gender	79	10	3	1	2	0	4	93	4	18326
2008	Male gender	74	8	3	2	3	1	8	90	6	11047
2008	Female gender	80	6	3	2	2	0	7	93	4	17589

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	62	22	5	3	3	1	3	88	6	11507
2017	Female gender	65	21	4	3	3	1	3	90	6	17265
2017	Gender diverse	45	29	5	10	3	7	2	81	14	61
2014	Male gender	62	23	5	3	3	1	3	89	6	12426
2014	Female gender	65	21	4	3	3	1	3	90	6	19264
2011	Male gender	59	26	6	3	4	1	2	87	7	11749
2011	Female gender	63	24	4	4	3	1	2	89	7	18366

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	59	25	8	4	3	1	85	7	11506
2017	Female gender	59	25	6	5	4	1	85	8	17278
2017	Gender diverse	38	36	11	5	8	2	75	13	61

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	26	10	4	3	2	83	7	11507
2017	Female gender	57	24	10	4	3	2	82	7	17288
2017	Gender diverse	35	39	8	3	10	5	78	14	61

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	28	9	5	4	0	82	9	11500
2017	Female gender	56	26	9	5	4	0	82	9	17266
2017	Gender diverse	37	31	13	8	10	2	69	18	61
2014	Male gender	52	30	8	5	4	0	83	9	12425
2014	Female gender	55	28	8	5	3	0	84	8	19254

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	34	37	11	9	5	1	2	74	15	1813
2017	Female gender	36	39	9	9	4	1	2	77	14	2145
2014	Male gender	32	35	12	10	5	2	3	71	16	2045
2014	Female gender	40	36	8	8	4	1	3	79	12	2391

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	30	30	16	8	8	8	0	66	17	11520
2017	Female gender	32	33	14	8	6	7	0	70	15	17305
2017	Gender diverse	21	26	16	10	15	10	2	54	28	61
2014	Male gender	29	32	16	8	7	9	0	66	16	12424
2014	Female gender	32	33	15	8	5	7	0	70	14	19252
2011	Male gender	23	30	20	10	9	8	0	59	20	11742
2011	Female gender	25	33	18	10	6	7	0	63	17	18347

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	30	18	12	10	3	0	59	23	11519
2017	Female gender	28	33	17	11	8	3	0	63	20	17306
2017	Gender diverse	13	22	18	17	23	5	2	37	43	60
2014	Male gender	24	32	19	13	10	3	0	58	23	12423
2014	Female gender	27	34	17	12	7	3	0	64	19	19253
2011	Male gender	20	33	20	12	12	3	0	54	25	11739
2011	Female gender	22	35	19	12	9	3	0	59	22	18320
2008	Male gender	22	33	18	12	12	2	0	57	25	11059
2008	Female gender	25	36	17	10	7	3	0	64	18	17580

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	19	28	20	15	12	6	0	50	28	11509
2017	Female gender	20	31	19	15	9	7	0	54	26	17292
2017	Gender diverse	10	13	28	16	23	8	2	25	43	61
2014	Male gender	16	29	21	16	11	6	0	48	29	12415
2014	Female gender	19	32	19	15	8	6	0	55	25	19249
2011	Male gender	11	32	22	17	11	7	0	46	30	11750
2011	Female gender	13	35	19	17	9	7	0	52	27	18352
2008	Male gender	10	32	20	18	12	7	0	45	33	11054
2008	Female gender	13	36	18	17	8	8	0	53	27	17588

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	27	17	13	14	6	0	52	29	11512
2017	Female gender	24	30	17	12	10	7	0	58	24	17304
2017	Gender diverse	18	18	15	16	28	3	2	38	46	61
2014	Male gender	20	28	18	13	14	6	0	52	29	12420
2014	Female gender	24	31	17	12	9	6	0	59	23	19252
2011	Male gender	17	30	19	13	13	7	0	51	29	11750
2011	Female gender	20	35	17	12	9	7	0	59	23	18359
2008	Male gender	16	32	18	13	13	7	0	52	28	11056
2008	Female gender	20	35	17	11	8	9	0	61	21	17589

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	34	18	13	11	4	0	56	25	11510
2017	Female gender	20	34	16	16	10	4	0	57	26	17271
2017	Gender diverse	10	20	23	15	28	3	2	31	45	61
2014	Male gender	19	34	19	14	11	3	0	55	26	12419
2014	Female gender	20	35	16	16	9	3	0	58	26	19235
2011	Male gender	15	36	19	16	10	3	0	53	27	11734
2011	Female gender	16	37	16	18	9	4	0	55	28	18340
2008	Male gender	17	41	17	14	8	3	0	60	23	11056
2008	Female gender	19	42	14	16	7	3	0	62	23	17586

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	41	16	9	5	1	0	69	14	11503
2017	Female gender	31	42	14	8	4	1	0	74	12	17279
2017	Gender diverse	13	35	26	11	9	3	2	51	22	61
2014	Male gender	29	41	16	7	5	1	0	72	12	12427
2014	Female gender	35	41	14	6	2	1	0	77	8	19267
2011	Male gender	25	43	17	9	5	1	0	69	14	11741
2011	Female gender	31	43	15	6	3	1	0	76	9	18330

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	41	11	4	2	2	0	82	6	11493
2017	Female gender	38	41	11	4	2	3	1	82	6	17263
2017	Gender diverse	28	44	10	6	8	2	2	74	15	60
2014	Male gender	41	41	10	4	1	2	1	85	5	12423
2014	Female gender	42	40	9	4	1	3	1	85	5	19255
2011	Male gender	35	42	13	5	2	3	1	79	7	11735
2011	Female gender	35	42	13	4	1	4	1	80	6	18319

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	38	37	12	6	4	2	1	78	10	11486
2017	Female gender	40	37	10	6	3	3	1	80	9	17262
2017	Gender diverse	28	35	10	13	10	2	3	66	24	61
2014	Male gender	42	37	10	5	3	2	1	81	8	12422
2014	Female gender	46	36	8	5	2	2	1	84	7	19261
2011	Male gender	36	37	13	6	4	3	1	76	11	11736
2011	Female gender	39	38	10	6	3	3	1	80	9	18310
2008	Male gender	29	39	14	8	5	4	1	71	14	11054
2008	Female gender	34	38	11	8	4	5	1	76	12	17588

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	36	20	9	5	4	1	65	14	11505
2017	Female gender	29	35	18	9	4	4	1	67	14	17272
2017	Gender diverse	19	38	17	7	14	2	3	60	22	61
2014	Male gender	30	36	18	7	4	3	1	70	12	12426
2014	Female gender	35	35	16	6	3	4	1	74	10	19256
2011	Male gender	22	38	20	9	5	4	1	64	15	11737
2011	Female gender	26	38	18	8	4	4	1	68	13	18345

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	27	17	12	11	9	2	55	26	11498
2017	Female gender	21	27	17	15	11	8	2	53	29	17253
2017	Gender diverse	8	21	25	15	29	0	2	30	45	61
2014	Male gender	20	26	18	13	13	8	1	52	29	12423
2014	Female gender	20	27	17	15	12	7	1	52	30	19252
2011	Male gender	16	25	19	14	13	10	2	47	31	11748
2011	Female gender	16	26	18	16	13	8	2	47	33	18364

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	60	19	8	3	2	2	6	85	6	11510
2017	Female gender	66	16	6	3	2	1	5	89	5	17299
2017	Gender diverse	59	17	3	2	3	0	16	90	6	61
2014	Male gender	61	18	8	3	2	2	6	85	6	12426
2014	Female gender	67	16	6	3	2	1	5	89	5	19264

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	66	18	6	2	2	2	3	90	4	11503
2017	Female gender	70	16	5	2	2	2	3	91	4	17279
2017	Gender diverse	61	23	5	0	0	2	10	95	0	61
2014	Male gender	66	17	6	2	2	2	4	89	4	12424
2014	Female gender	70	16	4	2	2	2	3	91	4	19262
2011	Male gender	68	18	6	2	2	2	3	90	4	11743
2011	Female gender	72	16	4	2	2	2	2	92	4	18349
2008	Male gender	66	18	6	2	2	2	3	89	5	11060
2008	Female gender	73	15	4	2	2	2	2	92	4	17606

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	23	35	17	13	10	2	0	59	24	11498
2017	Female gender	26	34	16	13	8	3	0	62	22	17275
2017	Gender diverse	15	23	22	23	16	0	2	38	40	61
2014	Male gender	23	34	17	13	11	2	0	58	24	12419
2014	Female gender	27	36	15	13	7	2	0	64	20	19263
2011	Male gender	22	37	17	13	10	1	0	59	24	11752
2011	Female gender	26	38	15	12	7	1	0	66	19	18349
2008	Male gender	20	39	17	12	10	1	0	60	23	11058
2008	Female gender	25	40	15	12	6	1	0	66	19	17601

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	30	14	14	16	2	1	54	31	11504
2017	Female gender	24	30	14	16	13	2	2	56	30	17281
2017	Gender diverse	15	23	17	18	26	2	0	39	44	61
2014	Male gender	21	29	14	15	17	1	1	52	33	12423
2014	Female gender	24	31	14	15	13	2	1	56	30	19258
2011	Male gender	17	30	15	16	20	1	1	48	37	11751
2011	Female gender	20	32	14	17	14	1	2	53	32	18335
2008	Male gender	18	36	12	15	17	1	1	55	32	11059
2008	Female gender	20	37	13	15	12	2	1	59	27	17603

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	19	34	22	12	9	5	0	56	21	11507
2017	Female gender	21	35	21	11	6	6	1	59	18	17289
2017	Gender diverse	8	20	20	26	24	2	0	28	51	61

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	42	36	13	3	3	3	1	81	6	11501
2017	Female gender	44	35	12	3	2	3	0	82	5	17261
2017	Gender diverse	32	27	20	5	3	13	0	68	9	60
2014	Male gender	47	33	11	3	2	3	0	83	6	12420
2014	Female gender	52	32	9	3	2	2	0	86	4	19254

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	42	38	11	4	3	2	82	7	11508
2017	Female gender	44	38	10	4	2	2	83	6	17288
2017	Gender diverse	26	38	16	5	5	9	71	11	61
2014	Male gender	45	35	11	5	3	2	82	8	12425
2014	Female gender	48	35	9	4	2	2	85	6	19261
2011	Male gender	34	39	14	6	4	2	75	10	11737
2011	Female gender	36	40	13	6	4	2	77	10	18336

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	36	10	5	4	0	81	10	11514
2017	Female gender	47	37	8	5	3	0	84	8	17286
2017	Gender diverse	25	35	18	11	9	1	61	21	61
2014	Male gender	46	34	9	6	4	0	81	10	12422
2014	Female gender	51	35	8	4	2	0	86	6	19254
2011	Male gender	38	38	12	6	5	0	77	11	11718
2011	Female gender	41	40	10	5	3	0	82	9	18289
2008	Male gender	34	41	12	7	5	1	76	13	11059
2008	Female gender	38	43	10	6	3	0	81	9	17586

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	34	16	8	6	0	70	14	11500
2017	Female gender	39	35	15	7	4	1	74	11	17264
2017	Gender diverse	20	27	20	11	22	0	47	34	61
2014	Male gender	31	35	16	10	7	0	67	17	12426
2014	Female gender	37	37	14	8	4	1	74	12	19264
2011	Male gender	29	36	18	9	7	1	66	16	11744
2011	Female gender	33	38	16	7	4	1	72	12	18322

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	37	15	9	6	70	15	11502
2017	Female gender	36	37	14	8	4	74	12	17268
2017	Gender diverse	20	27	24	13	16	47	29	61
2014	Male gender	30	37	15	11	6	68	17	12428
2014	Female gender	36	39	13	8	4	75	12	19256
2011	Male gender	28	39	16	10	6	67	16	11728
2011	Female gender	32	42	15	8	4	74	12	18324
2008	Male gender	27	42	14	10	6	70	16	11054
2008	Female gender	34	43	12	7	4	77	11	17585

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	29	27	20	11	8	4	0	59	20	11508
2017	Female gender	33	27	18	11	7	5	0	63	18	17261
2017	Gender diverse	18	23	17	16	21	3	2	43	39	61
2014	Male gender	30	28	19	11	9	4	0	60	20	12427
2014	Female gender	33	27	17	11	6	5	0	64	18	19259
2011	Male gender	28	28	19	11	9	4	0	58	22	11730
2011	Female gender	31	28	17	11	7	5	0	63	19	18325
2008	Male gender	26	30	19	12	8	5	0	59	21	11058
2008	Female gender	31	29	15	11	7	6	0	64	19	17590

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Male gender	24	43	33	11520
2017	Female gender	21	46	33	17296
2017	Gender diverse	30	41	29	61
2014	Male gender	24	43	33	12428
2014	Female gender	20	47	33	19263
2011	Male gender	24	44	31	11760
2011	Female gender	21	48	31	18375

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Male gender	21	42	17	7	7	6	2748
2017	Female gender	27	40	15	4	7	7	3581
2017	Gender diverse	17	33	21	0	18	11	18
2014	Male gender	23	45	15	10	9999	7	2993
2014	Female gender	27	47	14	6	9999	6	3885
2011	Male gender	24	42	18	10	9999	7	2861
2011	Female gender	25	46	18	5	9999	6	3898

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	12	88	11502
2017	Female gender	15	85	17268
2017	Gender diverse	29	71	61
2014	Male gender	13	87	12416
2014	Female gender	16	84	19243

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	44	1425
2017	Female gender	51	2652
2017	Gender diverse	68	18
2014	Male gender	45	1648
2014	Female gender	54	3083

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	69	1425
2017	Female gender	61	2652
2017	Gender diverse	56	18
2014	Male gender	66	1648
2014	Female gender	58	3083

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Male gender	5	1425
2017	Female gender	5	2652
2017	Gender diverse	0	18
2014	Male gender	6	1648
2014	Female gender	4	3083

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Gender diverse	0	18
2014	Male gender	0	1648

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Male gender	4	1425
2017	Female gender	4	2652
2017	Gender diverse	0	18
2014	Male gender	4	1648
2014	Female gender	3	3083

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Male gender	14	1425
2017	Female gender	9	2652
2014	Male gender	13	1648
2014	Female gender	9	3083

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	3	1425
2017	Female gender	3	2652
2014	Male gender	4	1648
2014	Female gender	3	3083

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Male gender	38	1426
2017	Female gender	35	2657
2014	Male gender	38	1650
2014	Female gender	35	3089

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Male gender	43	1426
2017	Female gender	36	2657
2017	Gender diverse	33	18
2014	Male gender	43	1650
2014	Female gender	34	3089

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Male gender	39	1426
2017	Female gender	38	2657
2017	Gender diverse	45	18
2014	Male gender	36	1650
2014	Female gender	35	3089

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Male gender	40	1426
2017	Female gender	41	2657
2017	Gender diverse	29	18
2014	Male gender	42	1650
2014	Female gender	39	3089

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Male gender	22	1426
2017	Female gender	25	2657
2017	Gender diverse	40	18
2014	Male gender	24	1650
2014	Female gender	25	3089

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Male gender	53	1426
2017	Female gender	57	2657
2017	Gender diverse	73	18
2014	Male gender	54	1650
2014	Female gender	57	3089

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Male gender	34	1426
2017	Female gender	34	2657
2017	Gender diverse	33	18
2014	Male gender	36	1650
2014	Female gender	32	3089

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Male gender	1	1426
2017	Female gender	1	2657
2014	Male gender	1	1650
2014	Female gender	0	3089

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Male gender	6	1426
2017	Female gender	11	2657
2014	Male gender	5	1650
2014	Female gender	10	3089

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Male gender	11	1426
2017	Female gender	9	2657
2014	Male gender	13	1650
2014	Female gender	9	3089

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Male gender	55	1426
2017	Female gender	46	2657
2017	Gender diverse	33	18
2014	Male gender	49	1650
2014	Female gender	43	3089

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Male gender	23	1426
2017	Female gender	23	2657
2014	Male gender	25	1650
2014	Female gender	24	3089

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	13	1426
2017	Female gender	14	2657
2014	Male gender	12	1650
2014	Female gender	14	3089

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	39	1426
2017	Female gender	50	2656
2017	Gender diverse	28	18
2014	Male gender	43	1649
2014	Female gender	51	3087

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Male gender	24	1426
2017	Female gender	29	2656
2014	Male gender	24	1649
2014	Female gender	31	3087

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Male gender	5	1426
2017	Female gender	5	2656
2017	Gender diverse	0	18
2014	Male gender	5	1649
2014	Female gender	5	3087

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Male gender	26	1426
2017	Female gender	24	2656
2014	Male gender	24	1649
2014	Female gender	23	3087

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	1426
2017	Female gender	10	2656
2017	Gender diverse	0	18
2014	Male gender	10	1649
2014	Female gender	12	3087

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	8	1426
2017	Female gender	6	2656
2017	Gender diverse	0	18
2014	Male gender	6	1649
2014	Female gender	6	3087

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Male gender	13	1426
2017	Female gender	13	2656
2014	Male gender	15	1649
2014	Female gender	14	3087

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	1426
2017	Female gender	10	2656
2014	Male gender	8	1649
2014	Female gender	9	3087

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	34	1426
2017	Female gender	25	2656
2017	Gender diverse	44	18
2014	Male gender	32	1649
2014	Female gender	24	3087

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Male gender	13	1306
2017	Female gender	13	2485
2014	Male gender	13	1540
2014	Female gender	14	2908

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Male gender	17	1306
2017	Female gender	17	2485
2014	Male gender	17	1540
2014	Female gender	18	2908

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Male gender	11	1306
2017	Female gender	11	2485
2017	Gender diverse	0	17
2014	Male gender	11	1540
2014	Female gender	11	2908

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	1306
2017	Female gender	9	2485
2014	Male gender	6	1540
2014	Female gender	9	2908

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	1306
2017	Female gender	10	2485
2014	Male gender	8	1540
2014	Female gender	11	2908

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	1306
2017	Female gender	11	2485
2014	Male gender	10	1540
2014	Female gender	12	2908

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	12	1306
2017	Female gender	15	2485
2014	Male gender	11	1540
2014	Female gender	13	2908

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Male gender	10	1306
2017	Female gender	8	2485
2014	Male gender	8	1540
2014	Female gender	7	2908

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	1306
2017	Female gender	14	2485
2014	Male gender	11	1540
2014	Female gender	12	2908

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	24	1306
2017	Female gender	20	2485
2014	Male gender	23	1540
2014	Female gender	18	2908

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	8	1306
2017	Female gender	8	2485
2014	Male gender	9	1540
2014	Female gender	7	2908

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	46	1306
2017	Female gender	43	2485
2017	Gender diverse	46	17
2014	Male gender	44	1540
2014	Female gender	42	2908

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Male gender	1	1306
2017	Female gender	1	2485
2017	Gender diverse	0	17
2014	Male gender	1	1540
2014	Female gender	1	2908

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	53	1306
2017	Female gender	48	2485
2017	Gender diverse	46	17
2014	Male gender	52	1540
2014	Female gender	49	2908

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Male gender	1	1306
2017	Female gender	1	2485

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	12	1306
2017	Female gender	13	2485
2014	Male gender	13	1540
2014	Female gender	12	2908

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	93	7	1428
2017	Female gender	93	7	2659
2017	Gender diverse	94	6	18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	20	18	5	5	24	6	60	15	11511
2017	Female gender	20	19	19	6	6	23	7	56	16	17308
2017	Gender diverse	13	10	28	11	14	21	2	30	34	61
2014	Male gender	23	21	18	5	5	23	5	61	14	12427
2014	Female gender	22	20	19	6	5	22	6	58	16	19260

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	32	14	5	4	7	1	75	9	11503
2017	Female gender	34	33	15	5	4	7	1	73	10	17283
2017	Gender diverse	16	23	23	8	10	20	0	49	22	61
2014	Male gender	37	33	14	4	4	7	1	76	8	12426
2014	Female gender	36	33	15	5	4	7	1	74	10	19237
2011	Male gender	40	38	11	5	3	3	0	80	8	11744
2011	Female gender	42	38	10	5	3	2	0	82	8	18322

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	49	11	5	2	2	2	80	8	11521
2017	Female gender	29	50	10	5	1	2	3	83	7	17320
2017	Gender diverse	24	46	12	3	3	7	5	79	7	61
2014	Male gender	27	50	12	6	2	2	2	80	8	12427
2014	Female gender	30	50	10	5	2	2	2	83	7	19262
2011	Male gender	26	53	11	5	1	1	2	82	6	11744
2011	Female gender	29	53	9	5	1	1	2	85	6	18339
2008	Male gender	24	53	11	6	2	1	3	80	8	11066
2008	Female gender	27	53	10	5	2	1	2	83	7	17608

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	14	28	21	9	7	16	4	53	20	11509
2017	Female gender	17	30	20	8	4	17	5	59	16	17286
2017	Gender diverse	8	21	21	3	23	15	9	38	34	61
2014	Male gender	12	27	23	10	8	16	4	49	23	12421
2014	Female gender	16	28	21	9	5	16	5	55	18	19253
2011	Male gender	13	31	23	9	6	15	3	54	18	11747
2011	Female gender	17	32	20	8	4	15	4	61	14	18339

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	44	32	10	2	1	7	2	85	4	11513
2017	Female gender	46	32	9	2	1	7	3	87	3	17306
2017	Gender diverse	39	24	15	2	5	11	4	75	8	61
2014	Male gender	40	35	11	2	1	8	2	83	4	12426
2014	Female gender	44	33	10	2	1	8	2	85	3	19261
2011	Male gender	40	36	11	3	2	7	2	83	5	11742
2011	Female gender	44	35	9	2	1	7	2	86	3	18346
2008	Male gender	36	39	10	3	2	7	3	84	5	11060
2008	Female gender	41	38	9	2	1	7	2	87	3	17597

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	33	32	14	5	4	10	2	74	10	11502
2017	Female gender	36	33	13	4	2	10	3	79	7	17260
2017	Gender diverse	21	28	13	12	8	13	4	60	24	60
2014	Male gender	31	32	15	5	4	11	2	72	10	12428
2014	Female gender	35	32	14	4	2	11	2	77	7	19253
2011	Male gender	30	35	14	5	4	9	2	74	10	11738
2011	Female gender	35	35	13	4	2	9	2	79	6	18282
2008	Male gender	31	35	13	7	5	6	3	73	13	11059
2008	Female gender	35	37	12	5	2	7	2	79	9	17593

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	9	91	11493
2017	Female gender	7	93	17265
2017	Gender diverse	21	79	61
2014	Male gender	8	92	12409
2014	Female gender	6	94	19232

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Male gender	25	967
2017	Female gender	34	1155
2017	Gender diverse	46	13
2014	Male gender	27	1026
2014	Female gender	33	1221

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Male gender	81	967
2017	Female gender	80	1155
2017	Gender diverse	78	13
2014	Male gender	78	1026
2014	Female gender	80	1221

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Male gender	2	967
2017	Female gender	3	1155
2017	Gender diverse	0	13
2014	Male gender	2	1026
2014	Female gender	2	1221

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Male gender	1	967
2017	Gender diverse	0	13
2014	Female gender	0	1221

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	967
2017	Female gender	4	1155
2017	Gender diverse	0	13
2014	Male gender	6	1026
2014	Female gender	4	1221

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Male gender	11	967
2017	Female gender	9	1155
2014	Male gender	9	1026
2014	Female gender	7	1221

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	11	967
2017	Female gender	6	1155
2014	Male gender	14	1026
2014	Female gender	7	1221

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Male gender	38	965
2017	Female gender	23	1151
2014	Male gender	33	1026
2014	Female gender	19	1219

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Male gender	25	965
2017	Female gender	16	1151
2014	Male gender	26	1026
2014	Female gender	16	1219

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Male gender	26	965
2017	Female gender	13	1151
2014	Male gender	21	1026
2014	Female gender	11	1219

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	965
2017	Female gender	5	1151
2014	Male gender	8	1026
2014	Female gender	5	1219

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Male gender	23	965
2017	Female gender	27	1151
2017	Gender diverse	46	13
2014	Male gender	21	1026
2014	Female gender	26	1219

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Male gender	30	965
2017	Female gender	25	1151
2017	Gender diverse	37	13
2014	Male gender	27	1026
2014	Female gender	21	1219

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Male gender	6	965
2017	Female gender	2	1151
2014	Male gender	3	1026
2014	Female gender	1	1219

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Male gender	1	965
2017	Female gender	1	1151

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Male gender	6	965
2017	Female gender	7	1151
2014	Male gender	6	1026
2014	Female gender	7	1219

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	965
2017	Female gender	16	1151
2014	Male gender	9	1026
2014	Female gender	17	1219

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Male gender	1	965
2017	Female gender	0	1151
2017	Gender diverse	0	13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Male gender	16	965
2017	Female gender	20	1151
2014	Male gender	13	1026
2014	Female gender	19	1219

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Gender diverse	0	13
2014	Male gender	1	1026

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	16	965
2017	Female gender	19	1151
2014	Male gender	27	1026
2014	Female gender	27	1219

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Male gender	25	967
2017	Female gender	30	1154
2017	Gender diverse	0	13
2014	Male gender	23	1030
2014	Female gender	31	1219

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Male gender	12	967
2017	Female gender	17	1154
2017	Gender diverse	0	13
2014	Male gender	14	1030
2014	Female gender	14	1219

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Male gender	4	967
2017	Female gender	3	1154
2017	Gender diverse	0	13
2014	Male gender	3	1030
2014	Female gender	3	1219

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Male gender	19	967
2017	Female gender	22	1154
2014	Male gender	19	1030
2014	Female gender	22	1219

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Male gender	4	967
2017	Female gender	6	1154
2017	Gender diverse	0	13
2014	Male gender	4	1030
2014	Female gender	6	1219

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	967
2017	Female gender	7	1154
2017	Gender diverse	0	13
2014	Male gender	6	1030
2014	Female gender	5	1219

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	967
2017	Female gender	9	1154
2014	Male gender	9	1030
2014	Female gender	10	1219

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	6	967
2017	Female gender	8	1154
2014	Male gender	8	1030
2014	Female gender	8	1219

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Male gender	54	967
2017	Female gender	46	1154
2017	Gender diverse	76	13
2014	Male gender	54	1030
2014	Female gender	46	1219

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Male gender	6	897
2017	Female gender	6	1072
2014	Male gender	5	968
2014	Female gender	7	1151

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Male gender	11	897
2017	Female gender	13	1072
2014	Male gender	10	968
2014	Female gender	12	1151

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Male gender	4	897
2017	Female gender	5	1072
2017	Gender diverse	0	13
2014	Male gender	4	968
2014	Female gender	5	1151

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Male gender	2	897
2017	Female gender	3	1072
2017	Gender diverse	0	13
2014	Male gender	2	968
2014	Female gender	3	1151

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Male gender	2	897
2017	Female gender	2	1072
2017	Gender diverse	0	13
2014	Male gender	2	968
2014	Female gender	4	1151

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	5	897
2017	Female gender	6	1072
2014	Male gender	4	968
2014	Female gender	5	1151

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Male gender	6	897
2017	Female gender	12	1072
2014	Male gender	8	968
2014	Female gender	11	1151

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Male gender	9	897
2017	Female gender	10	1072
2014	Male gender	8	968
2014	Female gender	9	1151

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	897
2017	Female gender	12	1072
2014	Male gender	8	968
2014	Female gender	13	1151

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Male gender	21	897
2017	Female gender	20	1072
2017	Gender diverse	40	13
2014	Male gender	20	968
2014	Female gender	18	1151

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Male gender	7	897
2017	Female gender	7	1072
2014	Male gender	8	968
2014	Female gender	8	1151

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Male gender	40	897
2017	Female gender	43	1072
2017	Gender diverse	53	13
2014	Male gender	41	968
2014	Female gender	42	1151

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Male gender	2	897
2017	Female gender	1	1072
2017	Gender diverse	0	13
2014	Male gender	2	968
2014	Female gender	2	1151

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Male gender	63	897
2017	Female gender	58	1072
2017	Gender diverse	68	13
2014	Male gender	65	968
2014	Female gender	62	1151

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Male gender	1	897
2017	Female gender	1	1072

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	16	897
2017	Female gender	13	1072
2014	Male gender	15	968
2014	Female gender	12	1151

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	93	7	968
2017	Female gender	93	7	1160
2017	Gender diverse	92	8	13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	21	18	3	4	26	5	63	10	11509
2017	Female gender	22	19	20	3	3	27	6	62	8	17297
2017	Gender diverse	16	13	26	5	6	30	3	44	16	61
2014	Male gender	23	20	19	3	3	27	5	62	9	12424
2014	Female gender	23	19	19	3	2	27	6	63	8	19258

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	37	32	14	4	3	8	1	77	8	11488
2017	Female gender	37	32	15	3	2	9	1	77	6	17256
2017	Gender diverse	23	27	18	6	5	21	0	63	14	61
2014	Male gender	38	32	14	3	3	9	1	77	7	12423
2014	Female gender	39	31	15	3	2	9	1	78	5	19243
2011	Male gender	41	37	11	4	3	4	0	81	7	11735
2011	Female gender	45	37	10	3	1	4	0	85	5	18321

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	27	20	12	12	1	2	55	24	11511
2017	Female gender	27	28	19	12	11	1	2	57	24	17265
2017	Gender diverse	22	10	31	13	23	0	2	32	36	61

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	20	30	27	14	8	1	50	22	11495
2017	Female gender	20	28	26	14	9	2	50	23	17271
2017	Gender diverse	15	28	18	15	24	0	43	39	61

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	26	30	21	12	7	1	3	58	20	11490
2017	Female gender	27	28	21	12	7	1	4	58	20	17242
2017	Gender diverse	22	28	19	11	19	0	0	50	31	61

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	28	25	20	13	9	2	3	55	24	11502
2017	Female gender	28	24	19	13	10	2	4	55	24	17263
2017	Gender diverse	22	17	21	11	26	2	2	40	39	61

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	18	8	3	1	1	13	86	5	11483
2017	Female gender	54	16	8	3	2	1	17	85	6	17232
2017	Gender diverse	50	23	10	2	7	3	5	80	9	60

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	35	30	20	9	5	1	66	14	11461
2017	Female gender	31	31	21	9	6	1	63	16	17211
2017	Gender diverse	18	31	23	13	13	2	50	27	61

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	27	33	22	10	5	1	2	61	16	11456
2017	Female gender	30	33	20	9	5	1	2	65	14	17186
2017	Gender diverse	15	26	25	17	15	0	2	42	33	61

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	22	31	24	14	8	1	2	54	22	11463
2017	Female gender	24	31	22	14	7	1	2	56	21	17203
2017	Gender diverse	18	28	23	16	13	0	2	47	30	61

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	31	32	19	10	5	1	2	64	16	11457
2017	Female gender	33	31	18	10	5	1	3	66	15	17204
2017	Gender diverse	25	20	18	22	13	0	2	46	36	60

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	31	22	13	7	1	1	57	20	11446
2017	Female gender	25	31	22	12	7	1	2	57	20	17164
2017	Gender diverse	15	27	26	12	18	0	2	43	30	60

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	55	23	12	5	3	2	80	8	11502
2017	Female gender	52	24	13	5	3	3	78	9	17286
2017	Gender diverse	45	15	16	9	15	0	60	23	61

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	71	13	6	3	3	1	3	87	7	11495
2017	Female gender	69	13	6	4	3	1	5	87	7	17278
2017	Gender diverse	51	18	15	5	7	2	3	73	12	61

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	60	26	8	3	2	2	87	5	11492
2017	Female gender	57	26	9	3	2	3	86	5	17263
2017	Gender diverse	46	29	15	5	3	2	76	9	59

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	59	21	9	5	4	1	2	81	10	11491
2017	Female gender	60	20	8	5	4	0	3	82	9	17267
2017	Gender diverse	43	20	13	10	12	2	2	64	22	61

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	54	12	4	2	1	1	27	90	3	11481
2017	Female gender	53	10	4	1	1	0	31	91	3	17258
2017	Gender diverse	46	8	2	0	3	0	41	92	6	61

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	58	21	10	3	2	1	6	84	5	11419
2017	Female gender	60	19	8	3	1	1	9	86	5	17182
2017	Gender diverse	37	28	17	7	2	2	8	72	9	61

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	53	18	10	7	8	1	3	74	16	11505
2017	Female gender	52	17	9	7	9	1	5	74	17	17289
2017	Gender diverse	48	16	10	10	10	2	5	69	21	61

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	47	29	14	5	2	1	2	78	8	11495
2017	Female gender	44	32	13	5	2	0	3	79	8	17251
2017	Gender diverse	34	34	15	7	5	0	5	72	12	61

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	13	32	37	13	5	45	18	11519
2017	Female gender	12	30	39	13	5	43	18	17305
2017	Gender diverse	7	25	36	14	18	32	32	61

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	7	17	40	24	11	0	34	25	11478
2017	Female gender	9	20	42	21	8	1	29	29	17218
2017	Gender diverse	16	31	39	12	2	0	13	48	61

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	24	43	17	7	5	4	0	70	13	11494
2017	Female gender	29	43	14	7	4	3	0	75	11	17253
2017	Gender diverse	11	40	14	17	14	2	2	53	32	61

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	18	40	19	13	8	2	0	60	21	11506
2017	Female gender	20	40	17	13	8	2	0	62	21	17279
2017	Gender diverse	6	27	25	18	21	2	2	34	40	61

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	14	86	11506
2017	Female gender	19	81	17279
2017	Gender diverse	33	67	61
2014	Male gender	12	88	12413
2014	Female gender	17	83	19223

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Male gender	76	24	1557
2017	Female gender	83	17	3254
2017	Gender diverse	85	15	20
2014	Male gender	75	25	1513
2014	Female gender	84	16	3312

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	43	39	6	7	4	1	1	83	11	1185
2017	Female gender	45	36	5	8	5	1	0	82	13	2679
2017	Gender diverse	47	36	0	17	0	0	0	83	17	17
2014	Male gender	47	34	7	6	5	1	0	82	12	1132
2014	Female gender	53	32	4	7	3	0	0	86	10	2795

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	39	27	16	7	6	5	1	41	59	11519
2017	Female gender	38	29	16	7	6	4	1	39	61	17305
2017	Gender diverse	28	23	19	13	15	3	0	29	71	61

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	19	6333
2017	Female gender	20	9899
2017	Gender diverse	29	42

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	36	6333
2017	Female gender	34	9899
2017	Gender diverse	50	42

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	15	6333
2017	Female gender	17	9899
2017	Gender diverse	29	42

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Male gender	39	6333
2017	Female gender	36	9899
2017	Gender diverse	47	42

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Male gender	4	6333
2017	Female gender	4	9899
2017	Gender diverse	14	42

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Male gender	43	6333
2017	Female gender	45	9899
2017	Gender diverse	57	42

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Male gender	8	61	15	7	2	6	6288
2017	Female gender	7	62	15	7	3	6	9723
2017	Gender diverse	2	40	25	15	2	15	40

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	11	21	19	16	21	2	10	36	42	6407
2017	Female gender	11	22	17	17	19	2	12	39	41	9997
2017	Gender diverse	15	30	10	15	24	2	5	48	42	41

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Male gender	6	16	17	18	32	3	9	24	57	6400
2017	Female gender	5	16	14	21	32	2	9	24	60	9990
2017	Gender diverse	2	14	17	12	47	0	7	18	64	42

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canada Revenue Agency by Question 114. What is your gender?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me