2017 Public Service Employee Survey Results for Canada Revenue Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - SP-CRA

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 36 48 4 9 3 0 0 84 12 16440
2017 SP(CRA)-01 46 45 2 4 2 0 1 92 7 302
2017 SP(CRA)-02 46 43 4 5 2 0 0 89 7 723
2017 SP(CRA)-03 45 45 3 6 1 0 0 90 7 2157
2017 SP(CRA)-04 39 47 4 8 3 0 0 86 11 5429
2017 SP(CRA)-05 30 51 4 11 4 0 0 81 15 3978
2017 SP(CRA)-06 29 49 4 13 5 0 0 78 18 1068
2017 SP(CRA)-07 32 48 4 12 5 0 0 79 16 1262
2017 SP(CRA)-08 32 49 5 10 4 0 0 81 14 1206
2017 SP(CRA)-09 38 45 1 10 6 0 0 83 16 106
2017 SP(CRA)-10 44 46 0 8 2 0 0 90 10 50
2014 SP-CRA 39 47 4 8 2 0 0 86 10 18894
2014 SP(CRA)-01 47 47 2 2 1 0 0 94 4 414
2014 SP(CRA)-02 46 44 4 5 1 0 0 90 6 1089
2014 SP(CRA)-03 46 45 3 5 2 0 0 90 7 2688
2014 SP(CRA)-04 41 47 3 7 2 0 0 88 9 6184
2014 SP(CRA)-05 33 49 4 10 3 0 0 82 14 4524
2014 SP(CRA)-06 30 52 4 10 3 0 0 82 14 1253
2014 SP(CRA)-07 35 49 5 9 2 0 0 85 11 1351
2014 SP(CRA)-08 40 45 3 9 3 0 0 85 12 1172
2014 SP(CRA)-09 58 32 0 6 3 0 0 91 9 96
2014 SP(CRA)-10 43 41 2 8 6 0 0 84 14 51

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 75 19 3 2 1 1 1 95 2 16401
2017 SP(CRA)-01 70 25 2 1 1 1 1 96 1 301
2017 SP(CRA)-02 72 22 3 1 0 0 1 96 1 714
2017 SP(CRA)-03 78 18 2 1 0 0 1 97 1 2145
2017 SP(CRA)-04 77 18 2 1 1 0 1 96 2 5422
2017 SP(CRA)-05 74 19 3 2 1 1 1 95 2 3972
2017 SP(CRA)-06 71 22 3 2 0 1 1 94 3 1070
2017 SP(CRA)-07 71 20 3 3 1 1 1 93 4 1261
2017 SP(CRA)-08 72 20 3 2 1 1 1 93 3 1201
2017 SP(CRA)-09 78 18 0 2 1 0 1 97 3 106
2017 SP(CRA)-10 90 6 4 0 0 0 0 96 0 50
2014 SP-CRA 76 18 2 2 1 0 1 95 2 18897
2014 SP(CRA)-01 75 21 2 0 0 0 1 97 0 414
2014 SP(CRA)-02 72 21 3 2 0 0 1 95 2 1089
2014 SP(CRA)-03 78 18 2 0 1 0 1 97 1 2688
2014 SP(CRA)-04 78 17 2 1 1 0 1 96 2 6185
2014 SP(CRA)-05 76 18 3 2 1 0 1 95 2 4525
2014 SP(CRA)-06 75 17 3 2 1 0 1 94 3 1253
2014 SP(CRA)-07 73 19 3 3 1 1 1 94 4 1352
2014 SP(CRA)-08 72 18 3 3 1 1 1 92 4 1172
2014 SP(CRA)-09 88 8 1 0 0 1 1 99 0 96
2014 SP(CRA)-10 84 12 2 2 0 0 0 96 2 51

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 72 16 4 4 2 0 2 90 6 16425
2017 SP(CRA)-01 73 17 6 0 2 0 3 92 2 302
2017 SP(CRA)-02 71 19 4 3 1 0 2 92 5 722
2017 SP(CRA)-03 76 16 3 2 1 0 2 94 3 2154
2017 SP(CRA)-04 74 15 4 3 2 0 2 91 5 5422
2017 SP(CRA)-05 73 16 4 4 2 0 2 90 6 3972
2017 SP(CRA)-06 72 16 4 4 2 0 1 89 6 1071
2017 SP(CRA)-07 64 20 5 8 3 0 1 85 11 1262
2017 SP(CRA)-08 62 20 4 9 3 0 1 83 13 1206
2017 SP(CRA)-09 61 23 4 11 1 0 0 84 12 106
2017 SP(CRA)-10 78 18 0 4 0 0 0 96 4 50
2014 SP-CRA 72 16 4 4 2 0 1 90 6 18888
2014 SP(CRA)-01 75 17 3 0 0 0 4 96 1 414
2014 SP(CRA)-02 72 18 4 3 1 0 2 92 4 1088
2014 SP(CRA)-03 76 15 3 2 1 0 2 93 4 2689
2014 SP(CRA)-04 74 15 4 4 2 0 2 90 6 6182
2014 SP(CRA)-05 73 15 4 3 2 0 1 90 6 4520
2014 SP(CRA)-06 72 17 4 4 2 0 1 90 6 1251
2014 SP(CRA)-07 62 19 6 7 4 0 1 82 12 1353
2014 SP(CRA)-08 59 20 5 9 5 0 1 81 14 1172
2014 SP(CRA)-09 71 17 3 5 3 0 0 88 8 96
2014 SP(CRA)-10 76 16 4 0 4 0 0 92 4 51

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 43 37 7 9 4 0 0 80 13 16418
2017 SP(CRA)-01 39 39 9 7 6 0 0 78 13 301
2017 SP(CRA)-02 46 38 6 7 3 0 0 84 10 723
2017 SP(CRA)-03 47 37 6 8 2 0 0 84 10 2154
2017 SP(CRA)-04 44 37 7 8 3 0 0 82 12 5426
2017 SP(CRA)-05 40 37 6 11 5 0 0 78 16 3970
2017 SP(CRA)-06 38 37 7 11 6 0 0 75 17 1066
2017 SP(CRA)-07 42 37 6 10 5 0 0 79 15 1261
2017 SP(CRA)-08 44 36 6 10 4 0 0 80 14 1202
2017 SP(CRA)-09 42 40 6 8 5 0 0 82 12 106
2017 SP(CRA)-10 62 30 2 4 2 0 0 92 6 50
2014 SP-CRA 45 36 6 8 4 0 0 81 12 18889
2014 SP(CRA)-01 42 40 7 7 4 0 0 82 11 414
2014 SP(CRA)-02 46 36 8 7 4 0 0 82 11 1089
2014 SP(CRA)-03 47 36 6 8 3 0 0 83 11 2687
2014 SP(CRA)-04 46 37 6 7 3 0 0 83 11 6181
2014 SP(CRA)-05 43 35 7 10 5 0 0 78 15 4524
2014 SP(CRA)-06 42 35 7 11 5 0 0 78 16 1252
2014 SP(CRA)-07 47 34 6 8 4 0 0 81 12 1351
2014 SP(CRA)-08 47 35 6 8 3 0 0 83 11 1172
2014 SP(CRA)-09 58 29 3 7 2 0 0 88 9 96
2014 SP(CRA)-10 47 33 2 4 14 0 0 80 18 51

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 25 43 11 14 7 0 0 68 21 16432
2017 SP(CRA)-01 38 42 8 6 6 0 0 80 11 302
2017 SP(CRA)-02 33 44 9 10 4 0 0 77 14 721
2017 SP(CRA)-03 27 45 10 12 6 0 0 72 18 2153
2017 SP(CRA)-04 27 43 10 14 6 0 0 70 20 5424
2017 SP(CRA)-05 20 43 11 17 8 0 0 64 25 3977
2017 SP(CRA)-06 19 43 11 17 10 0 0 63 26 1071
2017 SP(CRA)-07 22 43 12 15 7 0 0 66 22 1263
2017 SP(CRA)-08 25 44 15 11 5 0 1 70 16 1206
2017 SP(CRA)-09 29 43 16 8 3 2 0 73 11 106
2017 SP(CRA)-10 42 32 18 4 0 2 2 77 4 50
2014 SP-CRA 25 44 10 14 6 0 0 70 20 18886
2014 SP(CRA)-01 38 45 8 6 2 0 0 84 8 414
2014 SP(CRA)-02 32 43 10 11 4 0 0 75 15 1088
2014 SP(CRA)-03 30 45 9 11 4 0 0 75 16 2683
2014 SP(CRA)-04 26 46 10 13 5 0 0 72 19 6181
2014 SP(CRA)-05 21 43 11 16 7 0 0 65 24 4524
2014 SP(CRA)-06 20 43 12 17 8 0 0 63 25 1253
2014 SP(CRA)-07 21 43 13 15 6 0 1 65 22 1353
2014 SP(CRA)-08 26 43 11 13 6 0 1 69 19 1171
2014 SP(CRA)-09 33 39 11 6 6 1 2 75 13 96
2014 SP(CRA)-10 22 39 10 23 6 0 0 61 29 51

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 32 40 15 8 5 0 0 72 13 16418
2017 SP(CRA)-01 30 38 19 6 6 0 0 69 12 301
2017 SP(CRA)-02 34 38 17 6 4 0 0 72 11 722
2017 SP(CRA)-03 29 41 17 7 6 0 0 70 13 2152
2017 SP(CRA)-04 28 40 17 9 6 0 0 68 15 5422
2017 SP(CRA)-05 33 40 13 8 6 0 0 73 13 3975
2017 SP(CRA)-06 38 40 11 7 3 0 0 78 10 1067
2017 SP(CRA)-07 35 40 14 7 4 0 0 76 11 1262
2017 SP(CRA)-08 42 41 10 5 3 0 0 82 8 1203
2017 SP(CRA)-09 48 36 5 7 4 0 0 84 11 106
2017 SP(CRA)-10 52 40 6 0 0 2 0 94 0 50
2014 SP-CRA 32 40 15 7 5 0 0 72 12 18894
2014 SP(CRA)-01 33 38 18 5 4 0 1 72 9 414
2014 SP(CRA)-02 31 37 19 6 5 0 0 69 11 1089
2014 SP(CRA)-03 30 40 17 7 5 0 0 70 12 2688
2014 SP(CRA)-04 28 41 16 9 6 0 0 69 14 6183
2014 SP(CRA)-05 35 39 14 7 5 0 0 74 12 4525
2014 SP(CRA)-06 34 44 12 6 4 0 0 78 10 1253
2014 SP(CRA)-07 35 39 14 8 4 0 0 75 12 1353
2014 SP(CRA)-08 40 40 10 7 3 0 0 80 9 1171
2014 SP(CRA)-09 53 32 4 6 4 0 0 85 10 96
2014 SP(CRA)-10 45 31 10 8 6 0 0 76 14 51

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 38 40 10 7 4 0 0 79 11 16405
2017 SP(CRA)-01 34 39 12 8 7 0 0 73 15 299
2017 SP(CRA)-02 37 36 14 8 5 0 0 73 13 720
2017 SP(CRA)-03 36 41 11 7 5 0 0 77 12 2153
2017 SP(CRA)-04 35 41 12 8 4 0 0 76 12 5418
2017 SP(CRA)-05 39 41 9 7 4 0 0 81 11 3969
2017 SP(CRA)-06 42 40 9 6 3 0 0 83 9 1067
2017 SP(CRA)-07 41 42 9 5 3 0 0 83 8 1261
2017 SP(CRA)-08 48 39 7 4 2 0 0 87 6 1204
2017 SP(CRA)-09 55 32 4 6 3 0 0 87 9 106
2017 SP(CRA)-10 56 42 2 0 0 0 0 98 0 50
2014 SP-CRA 37 41 11 7 4 0 0 78 11 18873
2014 SP(CRA)-01 35 37 17 6 4 0 0 72 10 414
2014 SP(CRA)-02 36 35 15 8 5 0 0 71 14 1083
2014 SP(CRA)-03 37 40 12 7 4 0 0 77 11 2686
2014 SP(CRA)-04 34 42 12 7 4 0 0 77 12 6175
2014 SP(CRA)-05 40 40 10 7 4 0 0 80 10 4521
2014 SP(CRA)-06 39 43 8 7 3 0 0 82 9 1253
2014 SP(CRA)-07 39 41 10 7 3 0 0 80 10 1353
2014 SP(CRA)-08 44 42 7 5 2 0 0 86 7 1169
2014 SP(CRA)-09 55 32 4 4 4 0 0 87 8 96
2014 SP(CRA)-10 57 31 6 2 4 0 0 88 6 51

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 46 39 7 6 2 0 0 85 8 16382
2017 SP(CRA)-01 47 36 8 5 3 0 1 84 8 301
2017 SP(CRA)-02 49 38 7 4 2 0 0 87 6 716
2017 SP(CRA)-03 48 38 8 4 2 0 0 87 6 2150
2017 SP(CRA)-04 46 39 7 6 2 0 0 85 8 5411
2017 SP(CRA)-05 42 41 8 7 2 0 0 83 10 3967
2017 SP(CRA)-06 42 40 8 7 3 0 0 82 10 1065
2017 SP(CRA)-07 47 39 6 5 2 0 0 86 7 1259
2017 SP(CRA)-08 51 36 7 5 2 0 0 87 6 1200
2017 SP(CRA)-09 55 33 4 4 3 0 1 89 7 106
2017 SP(CRA)-10 60 38 0 2 0 0 0 98 2 50
2014 SP-CRA 46 39 8 6 2 0 0 85 8 18876
2014 SP(CRA)-01 45 39 8 7 0 0 0 84 8 414
2014 SP(CRA)-02 46 40 8 4 1 0 0 86 6 1089
2014 SP(CRA)-03 47 40 7 4 2 0 0 87 6 2686
2014 SP(CRA)-04 46 38 8 6 2 0 0 85 7 6171
2014 SP(CRA)-05 43 38 8 7 3 0 0 82 10 4521
2014 SP(CRA)-06 41 41 7 7 3 0 0 83 10 1252
2014 SP(CRA)-07 47 39 7 5 1 0 0 87 6 1353
2014 SP(CRA)-08 53 35 6 4 2 0 0 88 6 1171
2014 SP(CRA)-09 71 24 2 2 1 0 0 95 3 96
2014 SP(CRA)-10 59 31 4 2 4 0 0 90 6 51

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 44 35 10 7 4 0 1 79 11 16413
2017 SP(CRA)-01 38 39 15 4 1 1 2 79 5 301
2017 SP(CRA)-02 42 35 12 6 3 0 1 79 9 721
2017 SP(CRA)-03 41 35 13 6 3 1 1 78 9 2154
2017 SP(CRA)-04 43 34 11 7 4 0 0 78 11 5421
2017 SP(CRA)-05 43 36 10 6 4 0 0 79 11 3972
2017 SP(CRA)-06 43 34 9 9 5 0 0 78 13 1066
2017 SP(CRA)-07 46 33 9 7 5 0 0 80 11 1260
2017 SP(CRA)-08 49 34 7 7 3 0 0 83 10 1204
2017 SP(CRA)-09 52 30 6 9 4 0 0 82 12 106
2017 SP(CRA)-10 64 34 0 0 2 0 0 98 2 50
2014 SP-CRA 41 35 12 7 4 0 1 77 11 18886
2014 SP(CRA)-01 40 35 13 5 3 1 2 78 9 414
2014 SP(CRA)-02 37 40 13 5 3 1 1 79 9 1089
2014 SP(CRA)-03 40 36 13 6 3 1 1 77 9 2685
2014 SP(CRA)-04 40 35 12 8 4 0 1 76 12 6182
2014 SP(CRA)-05 40 36 11 7 5 0 0 77 12 4522
2014 SP(CRA)-06 38 38 12 7 5 0 0 76 12 1253
2014 SP(CRA)-07 46 31 11 7 5 0 0 78 12 1353
2014 SP(CRA)-08 48 33 8 7 3 0 0 81 10 1170
2014 SP(CRA)-09 55 29 8 3 3 0 1 85 6 96
2014 SP(CRA)-10 47 31 10 2 8 2 0 80 10 51

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 33 20 14 7 8 3 15 64 18 16404
2017 SP(CRA)-01 39 27 10 3 4 4 13 80 8 300
2017 SP(CRA)-02 36 22 13 5 7 3 13 70 14 721
2017 SP(CRA)-03 36 20 16 5 5 4 14 68 13 2152
2017 SP(CRA)-04 36 20 13 5 7 3 15 69 15 5419
2017 SP(CRA)-05 27 19 15 8 11 3 17 57 24 3969
2017 SP(CRA)-06 25 20 15 9 10 3 17 57 24 1064
2017 SP(CRA)-07 30 20 17 8 8 2 15 60 19 1262
2017 SP(CRA)-08 33 24 13 11 8 2 10 64 21 1203
2017 SP(CRA)-09 42 16 12 10 7 6 7 67 19 106
2017 SP(CRA)-10 56 14 12 6 2 4 6 78 9 50
2014 SP-CRA 32 21 13 7 9 3 14 64 20 18889
2014 SP(CRA)-01 33 23 12 5 5 5 17 72 13 414
2014 SP(CRA)-02 32 26 13 6 7 3 13 68 16 1088
2014 SP(CRA)-03 33 21 13 5 7 4 17 68 15 2686
2014 SP(CRA)-04 35 21 13 6 9 3 13 67 18 6181
2014 SP(CRA)-05 29 20 14 9 12 2 13 58 25 4525
2014 SP(CRA)-06 26 22 14 11 12 3 12 57 26 1253
2014 SP(CRA)-07 30 20 15 9 9 2 15 60 21 1351
2014 SP(CRA)-08 33 25 11 10 9 2 10 66 22 1172
2014 SP(CRA)-09 42 29 7 3 9 3 6 78 14 96
2014 SP(CRA)-10 33 26 10 10 12 2 8 65 24 51

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 29 45 13 7 5 0 0 74 12 16426
2017 SP(CRA)-01 29 43 18 6 4 0 0 72 10 302
2017 SP(CRA)-02 33 43 15 5 3 0 0 76 8 722
2017 SP(CRA)-03 30 45 13 7 5 0 0 76 11 2153
2017 SP(CRA)-04 29 44 14 8 5 0 0 73 13 5423
2017 SP(CRA)-05 28 46 13 7 5 0 0 74 13 3975
2017 SP(CRA)-06 28 46 11 10 5 0 0 74 15 1069
2017 SP(CRA)-07 28 46 14 7 5 0 0 74 12 1263
2017 SP(CRA)-08 32 47 11 6 4 0 0 80 10 1205
2017 SP(CRA)-09 34 42 10 9 5 0 0 76 14 106
2017 SP(CRA)-10 50 44 2 4 0 0 0 94 4 50
2014 SP-CRA 29 47 13 7 4 0 0 76 11 18890
2014 SP(CRA)-01 34 42 16 4 4 0 0 77 8 413
2014 SP(CRA)-02 32 44 14 6 3 0 0 77 9 1087
2014 SP(CRA)-03 31 46 13 6 4 0 0 77 9 2687
2014 SP(CRA)-04 28 47 13 8 4 0 0 75 12 6184
2014 SP(CRA)-05 28 47 12 8 5 0 0 75 12 4525
2014 SP(CRA)-06 26 47 14 8 5 0 0 73 13 1253
2014 SP(CRA)-07 28 47 13 9 3 0 0 75 12 1353
2014 SP(CRA)-08 32 46 10 9 4 0 0 78 12 1172
2014 SP(CRA)-09 33 47 8 6 5 0 0 80 12 96
2014 SP(CRA)-10 40 40 8 6 6 0 0 80 12 50

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 22 37 18 13 9 0 0 60 22 16417
2017 SP(CRA)-01 24 39 19 11 6 0 0 63 17 302
2017 SP(CRA)-02 28 38 18 10 6 0 0 65 16 720
2017 SP(CRA)-03 23 38 19 11 6 1 1 62 18 2150
2017 SP(CRA)-04 22 36 19 14 9 1 0 58 23 5423
2017 SP(CRA)-05 20 36 18 14 11 0 0 56 25 3972
2017 SP(CRA)-06 20 35 17 16 11 0 0 55 27 1068
2017 SP(CRA)-07 23 38 17 14 8 0 0 62 21 1262
2017 SP(CRA)-08 29 39 15 11 5 0 0 68 17 1205
2017 SP(CRA)-09 35 38 9 8 10 0 0 73 18 106
2017 SP(CRA)-10 38 46 8 8 0 0 0 84 8 50
2014 SP-CRA 20 37 18 14 10 0 0 57 24 18882
2014 SP(CRA)-01 25 40 20 7 7 0 0 66 14 414
2014 SP(CRA)-02 22 41 17 12 7 1 0 64 19 1087
2014 SP(CRA)-03 22 39 19 13 7 0 0 61 20 2687
2014 SP(CRA)-04 18 36 19 16 10 0 0 55 26 6181
2014 SP(CRA)-05 19 35 17 16 12 0 0 54 29 4521
2014 SP(CRA)-06 18 36 18 16 12 0 0 54 29 1252
2014 SP(CRA)-07 23 39 17 12 8 0 0 62 20 1352
2014 SP(CRA)-08 26 39 16 12 7 0 0 65 20 1171
2014 SP(CRA)-09 34 45 10 5 5 0 0 79 10 96
2014 SP(CRA)-10 29 29 16 16 10 0 0 59 25 51

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 34 44 10 8 3 0 0 78 11 16411
2017 SP(CRA)-01 38 44 8 7 1 0 1 84 8 301
2017 SP(CRA)-02 38 44 11 5 2 0 0 82 7 720
2017 SP(CRA)-03 40 44 9 6 2 0 0 84 8 2150
2017 SP(CRA)-04 37 42 10 7 3 0 0 80 10 5423
2017 SP(CRA)-05 31 44 10 10 4 0 0 76 14 3968
2017 SP(CRA)-06 30 44 12 10 4 0 0 74 14 1069
2017 SP(CRA)-07 26 46 12 12 4 0 0 72 16 1262
2017 SP(CRA)-08 28 46 11 10 5 0 0 74 15 1203
2017 SP(CRA)-09 31 34 15 10 9 0 0 65 20 106
2017 SP(CRA)-10 36 54 8 2 0 0 0 90 2 50

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 43 40 10 5 3 1 0 83 7 16402
2017 SP(CRA)-01 46 40 8 3 2 1 0 87 5 302
2017 SP(CRA)-02 47 39 8 3 2 1 0 87 4 719
2017 SP(CRA)-03 47 39 9 4 2 1 0 86 5 2150
2017 SP(CRA)-04 43 39 10 4 2 1 0 83 7 5422
2017 SP(CRA)-05 40 40 10 6 3 1 0 81 9 3965
2017 SP(CRA)-06 40 42 10 5 3 0 0 82 7 1065
2017 SP(CRA)-07 37 44 12 5 3 0 0 81 8 1261
2017 SP(CRA)-08 43 41 9 5 2 0 0 84 8 1204
2017 SP(CRA)-09 48 37 7 2 6 0 0 85 8 106
2017 SP(CRA)-10 63 28 4 4 0 0 0 92 4 49
2014 SP-CRA 40 42 11 4 2 1 0 83 7 18886
2014 SP(CRA)-01 48 42 8 1 1 0 0 90 2 414
2014 SP(CRA)-02 44 42 10 2 1 1 0 87 4 1085
2014 SP(CRA)-03 44 41 10 3 2 1 0 85 5 2689
2014 SP(CRA)-04 39 42 11 5 2 1 0 82 7 6183
2014 SP(CRA)-05 37 43 11 5 3 1 0 80 8 4522
2014 SP(CRA)-06 35 44 12 6 3 0 0 79 9 1253
2014 SP(CRA)-07 40 42 11 5 2 0 0 83 7 1352
2014 SP(CRA)-08 44 41 9 4 2 1 0 85 6 1170
2014 SP(CRA)-09 53 38 3 3 3 0 0 91 6 96
2014 SP(CRA)-10 49 35 8 6 2 0 0 84 8 51

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 25 38 17 12 8 0 0 63 20 16403
2017 SP(CRA)-01 26 43 15 8 6 1 0 70 15 301
2017 SP(CRA)-02 31 39 14 10 5 0 0 70 16 720
2017 SP(CRA)-03 27 38 18 10 7 1 0 65 17 2148
2017 SP(CRA)-04 24 38 17 12 8 0 0 62 20 5414
2017 SP(CRA)-05 22 38 17 13 10 0 0 60 23 3970
2017 SP(CRA)-06 24 34 17 14 11 0 0 58 25 1067
2017 SP(CRA)-07 24 39 16 13 8 0 0 64 21 1264
2017 SP(CRA)-08 31 42 12 11 5 0 0 72 16 1204
2017 SP(CRA)-09 41 30 10 10 8 0 0 72 18 106
2017 SP(CRA)-10 54 32 10 4 0 0 0 86 4 50

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 50 35 9 3 2 0 0 86 5 16389
2017 SP(CRA)-01 52 34 10 2 0 1 0 87 2 300
2017 SP(CRA)-02 57 30 10 1 1 0 0 88 2 722
2017 SP(CRA)-03 52 35 9 3 1 0 0 87 4 2147
2017 SP(CRA)-04 49 35 11 4 2 0 0 84 5 5418
2017 SP(CRA)-05 50 36 9 3 2 0 0 86 5 3962
2017 SP(CRA)-06 52 34 9 4 1 0 0 86 5 1067
2017 SP(CRA)-07 48 39 9 3 1 0 0 87 4 1260
2017 SP(CRA)-08 52 36 8 2 1 0 0 88 4 1199
2017 SP(CRA)-09 59 26 9 5 2 0 0 84 7 106
2017 SP(CRA)-10 60 32 6 0 0 0 2 94 0 50
2014 SP-CRA 61 28 8 2 1 0 0 89 3 18882
2014 SP(CRA)-01 68 24 7 0 1 0 0 92 2 414
2014 SP(CRA)-02 67 25 6 1 1 0 0 92 2 1087
2014 SP(CRA)-03 64 26 7 1 1 0 0 90 3 2687
2014 SP(CRA)-04 60 28 8 2 1 0 0 88 4 6180
2014 SP(CRA)-05 59 30 8 2 1 0 0 89 3 4522
2014 SP(CRA)-06 56 32 7 2 2 0 0 89 4 1252
2014 SP(CRA)-07 57 31 9 2 1 0 0 88 3 1353
2014 SP(CRA)-08 63 29 6 2 1 0 0 91 3 1169
2014 SP(CRA)-09 63 27 4 2 3 0 0 91 5 96
2014 SP(CRA)-10 71 14 8 2 6 0 0 84 8 51

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 24 38 16 13 8 0 0 63 21 16376
2017 SP(CRA)-01 25 38 18 9 7 2 2 65 16 300
2017 SP(CRA)-02 28 37 19 9 6 0 1 66 15 722
2017 SP(CRA)-03 23 38 19 12 7 1 1 62 19 2148
2017 SP(CRA)-04 21 36 18 14 10 0 1 58 24 5410
2017 SP(CRA)-05 22 40 13 15 9 0 0 62 25 3962
2017 SP(CRA)-06 24 38 14 14 10 0 0 62 24 1066
2017 SP(CRA)-07 29 43 11 11 6 0 0 72 17 1259
2017 SP(CRA)-08 34 44 9 9 4 0 0 79 13 1197
2017 SP(CRA)-09 40 38 7 9 6 1 0 78 15 106
2017 SP(CRA)-10 56 34 8 2 0 0 0 90 2 50
2014 SP-CRA 19 40 15 15 10 0 0 60 25 18896
2014 SP(CRA)-01 28 43 13 10 4 0 1 72 15 414
2014 SP(CRA)-02 22 43 17 11 7 1 0 65 17 1089
2014 SP(CRA)-03 20 41 18 12 8 1 1 62 20 2689
2014 SP(CRA)-04 16 37 17 16 12 1 0 54 29 6184
2014 SP(CRA)-05 17 40 14 16 12 0 0 58 28 4525
2014 SP(CRA)-06 15 43 14 17 11 0 0 58 28 1253
2014 SP(CRA)-07 24 44 12 14 6 0 0 68 21 1352
2014 SP(CRA)-08 31 43 9 10 6 0 0 74 16 1172
2014 SP(CRA)-09 41 44 4 6 5 0 0 84 12 96
2014 SP(CRA)-10 39 31 12 6 12 0 0 71 18 51

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 28 35 18 12 7 0 1 63 19 16374
2017 SP(CRA)-01 30 33 20 8 7 1 1 65 15 300
2017 SP(CRA)-02 32 33 19 10 6 0 0 65 16 722
2017 SP(CRA)-03 27 34 21 11 6 1 1 62 17 2144
2017 SP(CRA)-04 25 34 19 12 8 0 1 60 21 5409
2017 SP(CRA)-05 26 35 17 13 9 0 0 61 22 3963
2017 SP(CRA)-06 25 33 18 14 9 0 0 59 23 1066
2017 SP(CRA)-07 33 38 14 10 5 0 0 71 15 1258
2017 SP(CRA)-08 40 37 12 7 4 0 0 77 11 1198
2017 SP(CRA)-09 42 27 15 9 7 0 0 70 15 106
2017 SP(CRA)-10 52 38 8 2 0 0 0 90 2 50
2014 SP-CRA 24 36 18 12 9 0 0 61 21 18891
2014 SP(CRA)-01 30 40 17 7 4 0 2 72 11 414
2014 SP(CRA)-02 26 40 18 9 6 0 0 67 15 1088
2014 SP(CRA)-03 25 37 20 10 7 0 1 63 17 2689
2014 SP(CRA)-04 20 34 20 15 10 0 1 55 25 6181
2014 SP(CRA)-05 23 36 17 13 11 0 0 59 24 4524
2014 SP(CRA)-06 21 36 18 15 11 0 0 57 26 1253
2014 SP(CRA)-07 32 38 14 10 5 0 0 70 15 1353
2014 SP(CRA)-08 38 36 12 9 5 0 0 74 13 1171
2014 SP(CRA)-09 48 36 5 5 5 0 0 84 10 96
2014 SP(CRA)-10 43 28 8 14 8 0 0 71 22 51

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 31 40 14 9 5 0 0 72 14 16376
2017 SP(CRA)-01 32 43 13 6 5 0 0 76 11 299
2017 SP(CRA)-02 34 40 15 7 4 1 0 74 11 722
2017 SP(CRA)-03 32 41 13 9 4 0 0 74 13 2147
2017 SP(CRA)-04 33 39 14 9 5 0 0 72 14 5405
2017 SP(CRA)-05 28 41 14 10 6 0 0 69 16 3964
2017 SP(CRA)-06 27 41 14 11 6 0 0 69 18 1066
2017 SP(CRA)-07 31 43 13 9 3 0 0 74 12 1261
2017 SP(CRA)-08 36 40 12 8 4 0 0 76 12 1199
2017 SP(CRA)-09 41 30 10 10 7 1 0 72 17 106
2017 SP(CRA)-10 58 32 8 2 0 0 0 90 2 50
2014 SP-CRA 30 41 14 9 5 0 0 71 14 18892
2014 SP(CRA)-01 36 41 15 4 2 1 1 79 6 414
2014 SP(CRA)-02 31 42 15 7 4 1 0 73 11 1088
2014 SP(CRA)-03 31 44 14 7 4 0 0 75 11 2686
2014 SP(CRA)-04 30 42 14 9 5 0 0 72 14 6184
2014 SP(CRA)-05 27 40 15 11 7 0 0 68 18 4525
2014 SP(CRA)-06 24 42 15 11 7 0 0 67 18 1253
2014 SP(CRA)-07 32 41 14 9 4 0 0 73 13 1353
2014 SP(CRA)-08 34 40 13 8 4 0 0 75 13 1171
2014 SP(CRA)-09 52 32 7 4 3 0 1 85 7 96
2014 SP(CRA)-10 43 24 18 8 8 0 0 67 16 51

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 38 41 12 6 4 0 0 78 9 16354
2017 SP(CRA)-01 44 39 11 3 2 1 0 84 5 297
2017 SP(CRA)-02 48 35 12 3 2 0 0 83 6 719
2017 SP(CRA)-03 41 39 11 5 4 0 0 80 9 2139
2017 SP(CRA)-04 37 39 13 6 4 0 0 76 10 5411
2017 SP(CRA)-05 35 43 12 6 4 0 0 78 10 3953
2017 SP(CRA)-06 37 41 11 7 3 0 0 79 10 1065
2017 SP(CRA)-07 38 41 12 6 3 0 0 79 9 1259
2017 SP(CRA)-08 39 44 11 4 3 0 0 82 7 1197
2017 SP(CRA)-09 41 37 11 5 6 0 0 78 10 106
2017 SP(CRA)-10 50 42 8 0 0 0 0 92 0 50
2014 SP-CRA 40 40 11 5 3 0 0 81 8 18881
2014 SP(CRA)-01 50 35 10 2 2 0 0 86 4 414
2014 SP(CRA)-02 47 38 10 3 3 0 0 84 5 1088
2014 SP(CRA)-03 43 39 10 4 3 0 0 83 7 2685
2014 SP(CRA)-04 39 40 12 6 3 0 0 79 9 6180
2014 SP(CRA)-05 38 41 11 6 3 0 0 80 9 4524
2014 SP(CRA)-06 36 42 13 5 4 0 0 78 9 1252
2014 SP(CRA)-07 39 41 12 6 3 0 0 80 9 1353
2014 SP(CRA)-08 42 40 10 5 2 0 0 82 7 1168
2014 SP(CRA)-09 49 32 8 7 3 0 0 81 10 96
2014 SP(CRA)-10 51 27 10 8 4 0 0 78 12 51

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 47 32 12 4 2 1 2 82 5 16433
2017 SP(CRA)-01 63 22 8 2 1 1 3 89 3 302
2017 SP(CRA)-02 61 30 5 1 1 0 1 93 2 723
2017 SP(CRA)-03 48 31 12 4 1 1 3 83 5 2152
2017 SP(CRA)-04 50 30 11 3 1 1 3 83 5 5427
2017 SP(CRA)-05 44 32 14 4 2 1 2 79 7 3975
2017 SP(CRA)-06 45 34 12 4 2 0 1 81 7 1070
2017 SP(CRA)-07 43 37 12 4 2 0 1 81 7 1264
2017 SP(CRA)-08 40 39 15 4 1 0 1 80 5 1205
2017 SP(CRA)-09 49 34 10 5 2 0 0 83 7 106
2017 SP(CRA)-10 22 38 22 16 2 0 0 60 18 50
2014 SP-CRA 46 31 14 4 2 0 2 79 7 18896
2014 SP(CRA)-01 62 27 7 1 0 0 3 91 2 413
2014 SP(CRA)-02 60 30 6 1 1 0 1 92 2 1089
2014 SP(CRA)-03 53 29 12 2 1 0 2 84 4 2688
2014 SP(CRA)-04 48 29 13 4 2 0 3 80 7 6185
2014 SP(CRA)-05 39 33 18 6 3 0 1 73 9 4526
2014 SP(CRA)-06 41 35 15 5 3 1 1 77 8 1252
2014 SP(CRA)-07 44 31 16 5 3 0 1 76 8 1353
2014 SP(CRA)-08 42 35 16 5 2 0 0 77 7 1171
2014 SP(CRA)-09 40 39 15 5 1 0 0 79 6 96
2014 SP(CRA)-10 29 47 14 8 2 0 0 77 10 51

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 10 22 34 18 10 1 4 30 34 16371
2017 SP(CRA)-01 6 16 32 20 16 1 9 40 24 299
2017 SP(CRA)-02 6 17 36 22 14 1 5 37 24 721
2017 SP(CRA)-03 6 19 33 18 14 2 7 35 28 2143
2017 SP(CRA)-04 9 21 32 20 12 2 5 34 32 5405
2017 SP(CRA)-05 12 23 35 17 9 1 3 27 37 3961
2017 SP(CRA)-06 11 24 37 18 8 0 2 26 36 1066
2017 SP(CRA)-07 11 25 39 14 7 1 3 22 37 1262
2017 SP(CRA)-08 13 29 38 13 6 0 1 19 42 1201
2017 SP(CRA)-09 10 31 36 13 7 1 2 20 42 105
2017 SP(CRA)-10 12 30 42 8 6 0 2 14 43 50
2014 SP-CRA 10 24 36 17 9 1 3 27 36 18857
2014 SP(CRA)-01 7 21 33 20 12 1 7 34 30 411
2014 SP(CRA)-02 6 21 35 22 11 2 4 35 28 1084
2014 SP(CRA)-03 7 21 35 21 10 1 4 33 30 2683
2014 SP(CRA)-04 9 22 35 19 11 1 4 31 32 6170
2014 SP(CRA)-05 13 27 36 15 7 1 2 22 41 4522
2014 SP(CRA)-06 12 29 36 15 6 0 2 21 42 1249
2014 SP(CRA)-07 10 28 38 15 6 0 1 21 40 1352
2014 SP(CRA)-08 12 30 36 15 5 0 1 20 43 1169
2014 SP(CRA)-09 7 25 38 17 13 0 1 29 33 96
2014 SP(CRA)-10 20 22 37 16 6 0 0 22 41 51

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 11 18 29 20 15 3 5 38 31 16298
2017 SP(CRA)-01 8 11 24 20 19 8 10 48 23 298
2017 SP(CRA)-02 8 13 27 21 21 5 6 47 23 712
2017 SP(CRA)-03 9 15 27 19 19 5 7 42 27 2127
2017 SP(CRA)-04 12 17 28 19 16 3 5 38 32 5382
2017 SP(CRA)-05 12 20 29 19 13 2 4 34 34 3945
2017 SP(CRA)-06 13 19 28 22 12 2 3 36 34 1065
2017 SP(CRA)-07 10 17 32 21 14 2 3 37 29 1258
2017 SP(CRA)-08 9 18 34 22 13 1 3 37 28 1199
2017 SP(CRA)-09 8 16 24 27 20 3 3 50 25 106
2017 SP(CRA)-10 2 20 24 38 14 0 2 53 23 50
2014 SP-CRA 10 19 30 22 14 3 4 38 31 18829
2014 SP(CRA)-01 9 14 29 18 16 5 8 40 27 409
2014 SP(CRA)-02 7 17 30 23 15 4 5 41 26 1081
2014 SP(CRA)-03 9 16 27 23 16 5 4 43 28 2681
2014 SP(CRA)-04 9 18 29 21 15 3 4 39 29 6163
2014 SP(CRA)-05 12 21 31 20 11 2 3 33 35 4510
2014 SP(CRA)-06 13 21 30 20 11 2 3 33 36 1249
2014 SP(CRA)-07 10 18 30 25 13 1 2 40 29 1349
2014 SP(CRA)-08 10 20 29 25 13 1 3 38 31 1171
2014 SP(CRA)-09 8 11 30 30 16 1 3 48 21 96
2014 SP(CRA)-10 12 14 33 24 10 2 6 36 28 51

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 10 17 29 21 14 3 6 38 30 16324
2017 SP(CRA)-01 3 12 17 19 21 11 16 55 21 297
2017 SP(CRA)-02 4 11 24 24 20 6 11 53 18 715
2017 SP(CRA)-03 5 12 26 23 19 5 10 49 20 2128
2017 SP(CRA)-04 8 16 28 22 15 3 7 41 27 5390
2017 SP(CRA)-05 12 19 30 20 13 2 5 35 33 3957
2017 SP(CRA)-06 13 17 34 22 11 1 3 34 31 1067
2017 SP(CRA)-07 14 22 32 19 9 1 2 29 37 1260
2017 SP(CRA)-08 18 26 33 13 7 1 2 21 45 1199
2017 SP(CRA)-09 29 23 29 9 7 0 2 17 53 106
2017 SP(CRA)-10 25 23 24 16 10 2 0 27 48 49
2014 SP-CRA 11 18 30 21 13 2 5 36 31 18829
2014 SP(CRA)-01 5 11 26 21 14 8 16 45 21 407
2014 SP(CRA)-02 5 11 30 23 17 6 8 46 19 1081
2014 SP(CRA)-03 6 14 28 24 16 4 7 45 23 2677
2014 SP(CRA)-04 9 17 29 22 14 2 6 40 28 6162
2014 SP(CRA)-05 14 20 30 20 11 1 3 33 35 4518
2014 SP(CRA)-06 15 21 30 20 10 1 3 31 37 1251
2014 SP(CRA)-07 14 22 34 18 9 1 2 28 36 1348
2014 SP(CRA)-08 20 27 31 15 6 0 1 21 48 1169
2014 SP(CRA)-09 20 24 33 11 10 0 1 22 44 96
2014 SP(CRA)-10 29 29 24 12 6 0 0 18 59 51

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 7 11 27 27 19 2 7 51 20 16250
2017 SP(CRA)-01 2 6 24 23 23 5 16 58 11 292
2017 SP(CRA)-02 3 7 22 28 28 3 8 63 12 707
2017 SP(CRA)-03 4 8 25 26 23 3 10 57 14 2116
2017 SP(CRA)-04 6 9 23 27 22 2 10 56 18 5369
2017 SP(CRA)-05 7 13 27 30 18 1 4 50 21 3939
2017 SP(CRA)-06 9 13 33 29 12 0 3 43 23 1066
2017 SP(CRA)-07 8 13 33 29 14 0 3 45 21 1255
2017 SP(CRA)-08 11 19 37 21 10 0 2 32 31 1194
2017 SP(CRA)-09 19 18 40 16 6 1 1 22 38 106
2017 SP(CRA)-10 14 32 30 18 6 0 0 24 46 50
2014 SP-CRA 7 12 29 28 18 2 6 49 20 18782
2014 SP(CRA)-01 2 9 24 28 23 3 11 59 13 406
2014 SP(CRA)-02 3 8 24 34 23 3 6 62 11 1074
2014 SP(CRA)-03 4 10 26 29 21 3 8 55 16 2671
2014 SP(CRA)-04 5 10 26 28 21 2 9 55 16 6146
2014 SP(CRA)-05 9 13 32 29 14 1 3 44 22 4510
2014 SP(CRA)-06 10 12 33 27 14 1 2 43 23 1248
2014 SP(CRA)-07 8 13 34 30 13 0 2 44 21 1349
2014 SP(CRA)-08 12 24 34 21 9 0 1 30 36 1163
2014 SP(CRA)-09 12 20 36 19 13 0 0 31 32 96
2014 SP(CRA)-10 24 10 47 18 2 0 0 20 33 51

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 10 17 27 21 17 2 6 41 30 16311
2017 SP(CRA)-01 5 10 22 21 23 5 13 54 19 296
2017 SP(CRA)-02 5 12 24 25 24 3 7 54 20 714
2017 SP(CRA)-03 6 14 26 21 21 3 9 48 23 2128
2017 SP(CRA)-04 9 14 25 23 19 2 8 47 25 5385
2017 SP(CRA)-05 13 18 27 22 15 2 4 38 33 3950
2017 SP(CRA)-06 15 20 29 21 11 1 3 34 36 1064
2017 SP(CRA)-07 14 20 31 19 11 1 3 32 36 1261
2017 SP(CRA)-08 15 26 29 17 10 1 3 27 43 1200
2017 SP(CRA)-09 18 24 24 21 11 1 2 33 43 106
2017 SP(CRA)-10 22 25 24 16 6 0 6 24 50 49
2014 SP-CRA 12 18 28 21 15 2 5 38 31 18825
2014 SP(CRA)-01 6 14 29 22 16 3 11 44 23 407
2014 SP(CRA)-02 6 14 30 25 17 3 6 46 22 1080
2014 SP(CRA)-03 7 15 27 23 19 2 7 47 24 2679
2014 SP(CRA)-04 9 16 26 22 18 2 6 44 27 6155
2014 SP(CRA)-05 15 20 30 19 12 1 3 32 37 4516
2014 SP(CRA)-06 17 20 29 19 12 1 3 32 38 1252
2014 SP(CRA)-07 14 22 31 19 12 1 2 31 37 1351
2014 SP(CRA)-08 18 26 29 17 8 0 2 26 45 1169
2014 SP(CRA)-09 18 15 38 12 15 0 3 27 33 96
2014 SP(CRA)-10 29 22 22 16 10 0 2 26 52 51

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 10 17 25 21 17 5 7 43 30 16321
2017 SP(CRA)-01 5 15 23 19 17 8 12 46 25 301
2017 SP(CRA)-02 8 14 22 21 21 4 10 49 25 712
2017 SP(CRA)-03 9 17 23 17 17 8 9 41 31 2127
2017 SP(CRA)-04 10 16 23 19 18 6 8 43 30 5390
2017 SP(CRA)-05 10 17 25 23 16 3 6 43 30 3951
2017 SP(CRA)-06 10 17 25 24 16 3 6 44 29 1066
2017 SP(CRA)-07 10 19 27 25 14 1 4 41 30 1260
2017 SP(CRA)-08 9 19 31 25 12 1 3 39 29 1200
2017 SP(CRA)-09 10 14 30 26 15 1 3 43 26 106
2017 SP(CRA)-10 2 26 24 32 12 2 2 46 29 50
2014 SP-CRA 9 16 26 23 16 4 6 44 28 18822
2014 SP(CRA)-01 9 18 25 19 16 4 10 41 31 408
2014 SP(CRA)-02 6 14 23 25 19 6 8 50 23 1079
2014 SP(CRA)-03 8 16 25 22 17 6 6 44 28 2674
2014 SP(CRA)-04 9 16 24 22 17 4 7 44 28 6162
2014 SP(CRA)-05 10 16 26 25 15 3 5 43 28 4514
2014 SP(CRA)-06 8 17 26 26 16 3 5 45 27 1250
2014 SP(CRA)-07 9 18 30 24 15 2 4 41 28 1349
2014 SP(CRA)-08 9 22 29 25 11 1 3 38 32 1170
2014 SP(CRA)-09 12 18 23 26 16 1 5 44 31 96
2014 SP(CRA)-10 8 18 27 25 18 0 4 45 27 51

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 11 19 32 17 12 3 5 32 33 16319
2017 SP(CRA)-01 5 10 26 20 18 8 13 49 18 295
2017 SP(CRA)-02 4 11 26 24 21 5 9 52 18 713
2017 SP(CRA)-03 8 14 29 19 15 6 9 40 26 2124
2017 SP(CRA)-04 11 18 31 18 14 4 6 35 31 5392
2017 SP(CRA)-05 14 22 33 16 10 3 4 27 38 3959
2017 SP(CRA)-06 12 22 37 15 9 2 3 25 36 1068
2017 SP(CRA)-07 10 22 36 17 9 2 3 27 34 1260
2017 SP(CRA)-08 13 23 38 15 8 1 2 24 37 1196
2017 SP(CRA)-09 20 21 29 15 11 1 3 28 42 106
2017 SP(CRA)-10 16 20 41 14 6 0 2 21 37 49
2014 SP-CRA 11 20 32 18 11 3 4 31 33 18835
2014 SP(CRA)-01 5 11 25 19 20 7 13 49 20 408
2014 SP(CRA)-02 4 12 27 24 19 6 8 49 19 1081
2014 SP(CRA)-03 8 16 31 21 13 5 7 39 27 2678
2014 SP(CRA)-04 10 18 33 18 13 3 5 34 31 6160
2014 SP(CRA)-05 15 23 34 16 8 2 3 25 39 4517
2014 SP(CRA)-06 17 23 32 16 8 1 3 25 42 1251
2014 SP(CRA)-07 12 24 34 18 9 2 2 28 37 1352
2014 SP(CRA)-08 14 26 37 15 6 1 2 22 41 1171
2014 SP(CRA)-09 19 17 31 16 14 0 4 31 37 96
2014 SP(CRA)-10 20 22 35 14 8 0 2 22 42 51
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 73 12 5 3 2 1 4 89 5 16431
2017 SP(CRA)-01 66 16 5 2 2 1 8 90 4 301
2017 SP(CRA)-02 68 15 7 3 2 1 5 88 5 722
2017 SP(CRA)-03 74 13 5 2 1 1 4 92 3 2152
2017 SP(CRA)-04 74 12 5 2 2 1 4 90 4 5429
2017 SP(CRA)-05 74 11 5 2 2 1 4 90 5 3972
2017 SP(CRA)-06 73 12 6 3 2 0 4 89 5 1070
2017 SP(CRA)-07 68 15 6 6 3 1 2 85 9 1264
2017 SP(CRA)-08 67 15 6 5 3 0 2 85 9 1206
2017 SP(CRA)-09 71 17 8 4 1 0 0 88 5 106
2017 SP(CRA)-10 86 10 2 2 0 0 0 96 2 50
2014 SP-CRA 75 12 4 3 3 0 4 90 5 18897
2014 SP(CRA)-01 75 13 2 2 2 0 6 93 5 414
2014 SP(CRA)-02 71 13 5 3 3 1 4 88 6 1089
2014 SP(CRA)-03 76 11 4 2 2 0 4 92 3 2689
2014 SP(CRA)-04 76 11 4 2 3 0 4 91 5 6184
2014 SP(CRA)-05 76 11 4 2 2 0 4 91 5 4525
2014 SP(CRA)-06 75 12 4 2 2 0 4 91 4 1253
2014 SP(CRA)-07 70 14 5 6 4 0 2 85 10 1353
2014 SP(CRA)-08 67 16 5 6 4 0 2 85 10 1171
2014 SP(CRA)-09 76 15 3 2 3 0 0 92 5 96
2014 SP(CRA)-10 78 12 2 6 2 0 0 90 8 51

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 28 32 16 8 6 6 4 67 15 16428
2017 SP(CRA)-01 26 40 15 7 4 4 3 72 12 300
2017 SP(CRA)-02 29 31 20 8 7 3 2 63 16 723
2017 SP(CRA)-03 31 35 16 5 4 5 4 72 10 2153
2017 SP(CRA)-04 31 31 16 6 4 7 4 70 12 5429
2017 SP(CRA)-05 26 33 16 9 7 6 3 65 17 3969
2017 SP(CRA)-06 24 30 18 11 9 6 3 59 21 1070
2017 SP(CRA)-07 24 32 18 10 7 5 4 61 19 1263
2017 SP(CRA)-08 27 33 15 10 7 5 3 65 18 1206
2017 SP(CRA)-09 30 26 11 16 7 6 4 62 25 106
2017 SP(CRA)-10 54 30 6 2 0 8 0 91 2 50
2014 SP-CRA 32 32 15 8 5 4 3 69 15 18890
2014 SP(CRA)-01 34 38 15 6 3 2 2 75 9 414
2014 SP(CRA)-02 26 37 17 10 6 2 2 66 16 1088
2014 SP(CRA)-03 35 33 14 7 4 4 3 73 11 2686
2014 SP(CRA)-04 34 31 15 8 4 5 3 71 13 6184
2014 SP(CRA)-05 31 32 16 9 6 4 2 67 16 4524
2014 SP(CRA)-06 30 32 16 9 7 4 3 66 17 1252
2014 SP(CRA)-07 30 31 15 10 7 4 3 65 19 1352
2014 SP(CRA)-08 33 32 15 9 5 3 2 69 15 1172
2014 SP(CRA)-09 36 31 11 8 4 3 6 74 14 96
2014 SP(CRA)-10 41 25 18 12 2 0 2 68 14 51

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 46 30 9 8 5 1 0 77 13 16427
2017 SP(CRA)-01 44 34 10 7 3 1 0 79 10 301
2017 SP(CRA)-02 42 31 13 8 5 1 0 73 14 723
2017 SP(CRA)-03 49 30 10 5 5 1 0 80 10 2153
2017 SP(CRA)-04 50 28 9 7 4 2 0 80 11 5427
2017 SP(CRA)-05 44 31 9 9 5 2 0 76 15 3969
2017 SP(CRA)-06 39 31 11 11 7 2 0 71 18 1070
2017 SP(CRA)-07 38 34 10 10 8 1 0 73 18 1263
2017 SP(CRA)-08 43 34 9 7 6 1 0 78 13 1206
2017 SP(CRA)-09 48 30 4 8 9 1 0 79 17 106
2017 SP(CRA)-10 68 24 2 4 0 0 2 94 4 50
2014 SP-CRA 48 29 8 8 5 1 0 78 14 18885
2014 SP(CRA)-01 48 32 8 7 4 1 0 81 11 412
2014 SP(CRA)-02 41 33 10 9 7 1 0 74 16 1089
2014 SP(CRA)-03 50 30 8 7 4 1 0 81 12 2686
2014 SP(CRA)-04 51 28 8 7 4 1 0 80 12 6182
2014 SP(CRA)-05 47 29 8 9 6 1 0 77 15 4523
2014 SP(CRA)-06 46 29 10 8 6 1 0 76 14 1253
2014 SP(CRA)-07 42 30 9 11 7 1 0 72 18 1353
2014 SP(CRA)-08 47 28 8 11 5 1 0 76 16 1169
2014 SP(CRA)-09 60 25 2 6 5 1 0 86 12 96
2014 SP(CRA)-10 39 29 14 6 8 2 2 72 14 51

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 25 35 15 14 8 2 1 62 23 16409
2017 SP(CRA)-01 24 44 14 10 5 2 1 70 15 299
2017 SP(CRA)-02 24 37 15 13 8 2 1 63 22 721
2017 SP(CRA)-03 27 35 17 11 6 3 1 65 18 2148
2017 SP(CRA)-04 28 34 15 13 7 2 1 64 20 5421
2017 SP(CRA)-05 23 34 15 17 9 2 1 59 26 3968
2017 SP(CRA)-06 20 35 16 16 10 2 1 57 27 1068
2017 SP(CRA)-07 24 34 16 15 9 1 0 59 24 1264
2017 SP(CRA)-08 23 37 15 16 8 1 0 61 24 1205
2017 SP(CRA)-09 35 26 9 20 8 2 0 62 28 106
2017 SP(CRA)-10 42 42 4 10 2 0 0 84 12 50
2014 SP-CRA 23 39 14 15 7 2 1 63 22 18898
2014 SP(CRA)-01 24 40 16 13 5 1 0 66 18 414
2014 SP(CRA)-02 22 39 16 13 7 1 1 63 21 1089
2014 SP(CRA)-03 22 40 15 14 6 2 1 64 21 2688
2014 SP(CRA)-04 24 40 14 14 6 2 0 65 21 6186
2014 SP(CRA)-05 21 38 14 16 8 2 1 61 24 4525
2014 SP(CRA)-06 22 39 14 15 7 3 1 63 23 1253
2014 SP(CRA)-07 23 38 14 16 7 1 0 63 24 1353
2014 SP(CRA)-08 23 41 12 17 6 1 1 65 22 1171
2014 SP(CRA)-09 27 42 4 16 8 3 0 71 25 96
2014 SP(CRA)-10 33 33 6 16 10 0 2 68 26 51

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 19 28 17 15 11 9 1 52 29 16418
2017 SP(CRA)-01 19 28 19 15 10 9 2 52 27 301
2017 SP(CRA)-02 16 30 18 16 11 9 1 50 29 722
2017 SP(CRA)-03 21 27 18 13 10 11 1 55 25 2153
2017 SP(CRA)-04 21 28 17 14 10 10 1 54 27 5423
2017 SP(CRA)-05 14 28 17 19 13 8 1 47 35 3974
2017 SP(CRA)-06 12 28 18 17 16 8 1 44 36 1067
2017 SP(CRA)-07 19 28 17 16 12 8 0 51 30 1263
2017 SP(CRA)-08 25 33 14 12 7 7 1 63 21 1202
2017 SP(CRA)-09 31 24 13 13 12 5 1 58 27 105
2017 SP(CRA)-10 38 32 8 8 2 12 0 80 11 50
2014 SP-CRA 20 30 17 15 11 6 1 53 28 18887
2014 SP(CRA)-01 19 32 20 14 9 6 1 54 25 414
2014 SP(CRA)-02 17 29 20 13 12 6 1 50 28 1086
2014 SP(CRA)-03 19 29 18 15 10 8 1 53 27 2688
2014 SP(CRA)-04 20 29 17 15 10 7 1 53 28 6182
2014 SP(CRA)-05 17 30 17 18 12 6 1 50 32 4524
2014 SP(CRA)-06 19 28 18 15 12 7 1 50 30 1252
2014 SP(CRA)-07 23 31 16 14 9 6 1 58 25 1352
2014 SP(CRA)-08 27 34 17 11 6 4 1 64 18 1171
2014 SP(CRA)-09 29 31 9 13 10 6 1 65 25 96
2014 SP(CRA)-10 35 27 12 8 8 2 8 70 17 51

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 12 22 20 15 10 19 2 43 32 16410
2017 SP(CRA)-01 17 29 18 13 7 15 1 55 24 300
2017 SP(CRA)-02 15 25 20 16 11 12 1 46 31 720
2017 SP(CRA)-03 16 25 21 12 6 18 2 51 23 2154
2017 SP(CRA)-04 14 23 21 12 9 20 1 47 27 5418
2017 SP(CRA)-05 10 19 20 18 13 19 1 37 38 3972
2017 SP(CRA)-06 7 18 21 18 14 21 1 32 42 1069
2017 SP(CRA)-07 10 19 21 16 13 20 2 36 37 1263
2017 SP(CRA)-08 10 20 19 17 13 18 2 38 38 1202
2017 SP(CRA)-09 9 21 15 18 15 19 3 38 43 105
2017 SP(CRA)-10 28 22 14 12 4 16 4 62 20 50
2014 SP-CRA 12 22 20 17 12 16 2 41 36 18890
2014 SP(CRA)-01 14 30 20 16 9 10 2 50 28 413
2014 SP(CRA)-02 11 23 20 18 14 12 2 40 36 1089
2014 SP(CRA)-03 15 26 19 15 10 14 1 49 29 2688
2014 SP(CRA)-04 13 22 20 16 11 17 1 42 33 6183
2014 SP(CRA)-05 9 20 20 18 15 17 2 36 40 4523
2014 SP(CRA)-06 10 19 20 16 15 19 1 36 40 1252
2014 SP(CRA)-07 12 18 20 18 14 17 2 36 39 1352
2014 SP(CRA)-08 12 20 17 21 13 14 2 38 41 1172
2014 SP(CRA)-09 16 19 19 8 18 16 5 43 33 96
2014 SP(CRA)-10 14 24 20 16 12 8 8 44 32 51

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 44 39 7 6 3 0 0 84 9 16396
2017 SP(CRA)-01 40 45 8 5 2 0 0 85 7 299
2017 SP(CRA)-02 37 39 12 7 4 0 0 77 11 718
2017 SP(CRA)-03 47 39 7 5 2 0 0 86 7 2153
2017 SP(CRA)-04 49 37 6 5 2 0 0 86 8 5415
2017 SP(CRA)-05 42 41 8 6 3 0 0 83 9 3968
2017 SP(CRA)-06 39 39 9 9 4 0 0 78 13 1067
2017 SP(CRA)-07 40 40 9 8 3 1 0 80 11 1262
2017 SP(CRA)-08 41 42 7 7 3 0 0 83 10 1201
2017 SP(CRA)-09 57 28 6 3 6 1 0 86 9 105
2017 SP(CRA)-10 74 24 0 2 0 0 0 98 2 50
2014 SP-CRA 44 40 7 6 3 0 0 84 8 18877
2014 SP(CRA)-01 37 44 10 5 3 0 0 82 8 414
2014 SP(CRA)-02 35 44 10 6 4 0 0 80 10 1086
2014 SP(CRA)-03 45 41 7 5 2 0 0 86 7 2686
2014 SP(CRA)-04 47 39 7 5 2 0 0 86 7 6181
2014 SP(CRA)-05 42 42 7 6 3 0 0 84 9 4521
2014 SP(CRA)-06 43 39 8 7 3 0 0 82 10 1251
2014 SP(CRA)-07 42 39 9 7 3 0 0 81 10 1351
2014 SP(CRA)-08 45 40 8 5 2 0 0 85 7 1168
2014 SP(CRA)-09 59 30 2 8 1 0 0 89 9 96
2014 SP(CRA)-10 49 35 4 6 4 0 2 86 10 51
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 41 36 11 7 4 1 0 78 11 16431
2017 SP(CRA)-01 34 36 19 6 3 1 1 72 9 300
2017 SP(CRA)-02 38 36 13 7 4 1 0 75 12 719
2017 SP(CRA)-03 41 35 11 7 3 1 1 78 10 2154
2017 SP(CRA)-04 43 35 10 7 3 1 1 79 10 5428
2017 SP(CRA)-05 40 37 11 8 4 1 0 77 12 3973
2017 SP(CRA)-06 37 37 11 10 4 1 0 75 14 1071
2017 SP(CRA)-07 39 36 12 8 4 0 0 76 12 1265
2017 SP(CRA)-08 41 36 10 7 3 1 1 79 11 1206
2017 SP(CRA)-09 45 31 9 7 8 0 0 76 14 106
2017 SP(CRA)-10 60 34 4 2 0 0 0 94 2 50
2014 SP-CRA 41 36 10 7 4 1 0 78 11 18893
2014 SP(CRA)-01 41 36 14 4 3 1 2 79 7 414
2014 SP(CRA)-02 37 38 13 6 4 1 1 77 10 1086
2014 SP(CRA)-03 45 35 11 6 3 1 0 80 9 2689
2014 SP(CRA)-04 42 35 10 7 4 1 0 79 11 6185
2014 SP(CRA)-05 39 37 10 7 5 1 0 77 13 4525
2014 SP(CRA)-06 38 39 10 8 5 0 0 78 13 1253
2014 SP(CRA)-07 39 37 11 8 4 1 1 77 12 1351
2014 SP(CRA)-08 43 35 8 8 5 0 0 79 13 1172
2014 SP(CRA)-09 49 41 3 3 3 1 0 90 6 96
2014 SP(CRA)-10 37 31 14 12 6 0 0 69 18 51

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 48 30 11 5 3 3 1 81 8 16430
2017 SP(CRA)-01 39 37 14 4 2 3 1 79 7 300
2017 SP(CRA)-02 43 33 13 5 3 2 1 79 8 721
2017 SP(CRA)-03 48 30 12 4 2 3 1 82 6 2154
2017 SP(CRA)-04 52 28 10 4 2 3 1 83 7 5429
2017 SP(CRA)-05 48 30 11 5 3 3 1 80 9 3973
2017 SP(CRA)-06 42 33 11 7 3 3 0 78 11 1071
2017 SP(CRA)-07 43 33 11 6 4 2 1 79 10 1263
2017 SP(CRA)-08 47 32 10 5 3 2 0 81 9 1204
2017 SP(CRA)-09 52 26 8 9 4 1 1 79 14 106
2017 SP(CRA)-10 70 24 6 0 0 0 0 94 0 50
2014 SP-CRA 48 30 11 5 3 2 1 81 8 18893
2014 SP(CRA)-01 45 34 11 4 2 3 1 82 7 413
2014 SP(CRA)-02 42 34 12 5 4 2 1 78 9 1089
2014 SP(CRA)-03 51 29 10 4 2 2 1 83 7 2687
2014 SP(CRA)-04 50 30 10 5 2 2 1 82 7 6185
2014 SP(CRA)-05 46 31 11 5 4 2 1 80 10 4523
2014 SP(CRA)-06 45 31 11 6 4 2 0 78 10 1253
2014 SP(CRA)-07 47 30 11 6 3 2 1 79 10 1353
2014 SP(CRA)-08 50 28 11 6 3 2 1 80 9 1172
2014 SP(CRA)-09 63 24 4 5 2 2 0 88 7 96
2014 SP(CRA)-10 51 26 16 4 4 0 0 77 8 51

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 46 33 9 6 3 1 0 81 10 16422
2017 SP(CRA)-01 40 35 14 7 2 1 1 76 9 302
2017 SP(CRA)-02 42 34 11 7 5 0 1 77 12 721
2017 SP(CRA)-03 47 33 10 6 3 1 1 82 8 2153
2017 SP(CRA)-04 50 31 9 5 3 1 0 83 8 5420
2017 SP(CRA)-05 45 34 9 7 4 1 0 80 11 3972
2017 SP(CRA)-06 41 37 9 9 4 1 0 79 13 1071
2017 SP(CRA)-07 43 35 10 7 4 0 0 78 12 1265
2017 SP(CRA)-08 44 36 8 7 4 0 0 80 11 1204
2017 SP(CRA)-09 51 27 5 8 9 0 1 79 16 105
2017 SP(CRA)-10 66 30 0 4 0 0 0 96 4 50
2014 SP-CRA 46 34 9 6 4 1 0 81 10 18888
2014 SP(CRA)-01 46 38 9 5 1 1 0 85 6 413
2014 SP(CRA)-02 43 35 10 7 4 1 1 79 11 1087
2014 SP(CRA)-03 49 32 9 5 3 1 1 83 8 2687
2014 SP(CRA)-04 47 34 9 6 3 1 0 82 9 6184
2014 SP(CRA)-05 44 35 9 7 4 1 0 80 11 4521
2014 SP(CRA)-06 43 36 9 7 4 0 0 79 11 1253
2014 SP(CRA)-07 45 33 9 7 5 1 0 79 12 1352
2014 SP(CRA)-08 48 33 7 8 4 0 0 81 12 1172
2014 SP(CRA)-09 54 31 5 5 4 0 0 85 9 96
2014 SP(CRA)-10 39 33 16 8 2 2 0 74 10 51

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 78 11 3 1 2 0 4 93 3 16403
2017 SP(CRA)-01 71 17 4 1 2 0 5 93 3 299
2017 SP(CRA)-02 73 15 4 2 1 0 5 92 3 719
2017 SP(CRA)-03 78 12 3 1 1 1 4 95 2 2148
2017 SP(CRA)-04 79 11 3 1 2 0 4 94 3 5418
2017 SP(CRA)-05 79 10 4 1 2 0 4 93 3 3968
2017 SP(CRA)-06 78 12 3 1 2 0 4 94 3 1070
2017 SP(CRA)-07 77 12 4 2 1 0 3 93 4 1261
2017 SP(CRA)-08 80 10 3 2 2 0 2 93 4 1206
2017 SP(CRA)-09 83 7 4 4 1 0 2 91 5 106
2017 SP(CRA)-10 92 6 2 0 0 0 0 98 0 50
2014 SP-CRA 79 11 3 1 2 0 4 94 3 18889
2014 SP(CRA)-01 75 13 3 1 3 0 5 93 4 414
2014 SP(CRA)-02 75 13 4 2 2 0 4 92 4 1088
2014 SP(CRA)-03 78 12 3 1 1 0 4 94 2 2687
2014 SP(CRA)-04 79 10 3 1 2 0 4 94 4 6182
2014 SP(CRA)-05 79 11 3 1 2 0 4 94 3 4526
2014 SP(CRA)-06 78 10 4 2 2 0 4 93 4 1251
2014 SP(CRA)-07 77 13 3 2 2 0 3 93 4 1352
2014 SP(CRA)-08 81 11 3 2 2 0 2 93 4 1171
2014 SP(CRA)-09 89 6 2 1 1 0 1 96 2 96
2014 SP(CRA)-10 92 6 0 0 2 0 0 98 2 51

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 63 21 5 3 3 2 4 89 6 16406
2017 SP(CRA)-01 52 29 7 2 1 3 7 90 3 300
2017 SP(CRA)-02 52 23 7 4 4 2 8 83 9 721
2017 SP(CRA)-03 55 22 7 3 3 3 7 85 7 2147
2017 SP(CRA)-04 62 20 5 2 3 2 5 89 5 5417
2017 SP(CRA)-05 68 21 3 3 2 1 2 91 5 3970
2017 SP(CRA)-06 68 21 3 3 2 1 1 92 5 1068
2017 SP(CRA)-07 64 23 4 4 3 1 1 89 7 1263
2017 SP(CRA)-08 68 19 4 4 2 1 1 90 7 1206
2017 SP(CRA)-09 65 20 5 4 5 0 2 86 9 106
2017 SP(CRA)-10 78 18 0 2 0 2 0 98 2 50
2014 SP-CRA 64 21 5 3 3 1 3 90 6 18893
2014 SP(CRA)-01 59 25 6 3 1 1 5 89 4 414
2014 SP(CRA)-02 53 24 7 3 4 2 7 84 8 1089
2014 SP(CRA)-03 64 21 4 2 2 2 5 91 5 2688
2014 SP(CRA)-04 63 21 5 2 2 2 4 90 5 6182
2014 SP(CRA)-05 67 21 4 2 3 1 2 91 5 4525
2014 SP(CRA)-06 67 21 4 3 3 1 2 90 5 1252
2014 SP(CRA)-07 66 20 4 4 3 1 1 89 7 1353
2014 SP(CRA)-08 69 20 4 4 3 1 1 90 7 1171
2014 SP(CRA)-09 61 19 2 3 7 3 4 87 11 96
2014 SP(CRA)-10 59 20 8 4 4 2 4 83 8 51

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 59 26 7 4 3 1 0 86 8 16413
2017 SP(CRA)-01 53 31 8 4 3 0 0 85 7 301
2017 SP(CRA)-02 56 25 8 6 4 1 0 82 10 720
2017 SP(CRA)-03 57 27 7 4 3 1 0 86 7 2150
2017 SP(CRA)-04 62 24 7 4 3 1 0 87 6 5419
2017 SP(CRA)-05 59 25 6 5 4 1 0 85 8 3976
2017 SP(CRA)-06 55 28 7 6 4 1 0 83 10 1070
2017 SP(CRA)-07 54 30 6 5 4 1 0 85 9 1259
2017 SP(CRA)-08 62 24 5 4 3 1 0 87 7 1204
2017 SP(CRA)-09 64 19 6 5 5 0 2 85 10 106
2017 SP(CRA)-10 86 14 0 0 0 0 0 100 0 50

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 56 25 10 4 3 2 0 82 7 16413
2017 SP(CRA)-01 48 32 12 3 3 2 0 82 6 301
2017 SP(CRA)-02 53 25 11 5 4 2 0 79 10 722
2017 SP(CRA)-03 53 26 12 4 3 3 0 81 7 2151
2017 SP(CRA)-04 58 24 10 3 2 2 0 84 6 5417
2017 SP(CRA)-05 56 25 10 3 4 2 0 82 7 3970
2017 SP(CRA)-06 52 26 10 4 4 3 0 81 8 1070
2017 SP(CRA)-07 53 26 11 4 4 1 0 81 8 1262
2017 SP(CRA)-08 59 24 8 4 3 2 0 85 7 1206
2017 SP(CRA)-09 61 20 6 7 5 1 1 83 12 106
2017 SP(CRA)-10 84 14 2 0 0 0 0 98 0 50

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 55 26 9 5 3 0 0 82 8 16400
2017 SP(CRA)-01 49 32 13 4 2 1 0 82 5 301
2017 SP(CRA)-02 53 27 11 5 4 0 0 80 9 720
2017 SP(CRA)-03 54 28 10 4 3 1 0 83 7 2146
2017 SP(CRA)-04 59 25 9 5 2 0 0 84 7 5413
2017 SP(CRA)-05 55 26 9 5 4 1 0 82 10 3969
2017 SP(CRA)-06 51 27 10 7 5 0 0 78 12 1071
2017 SP(CRA)-07 52 29 9 5 4 0 0 82 10 1262
2017 SP(CRA)-08 56 26 8 6 4 0 0 83 9 1204
2017 SP(CRA)-09 54 25 6 9 7 0 1 79 15 106
2017 SP(CRA)-10 86 10 2 2 0 0 0 96 2 50
2014 SP-CRA 54 29 8 5 3 0 0 84 8 18886
2014 SP(CRA)-01 52 35 8 3 2 0 0 86 6 414
2014 SP(CRA)-02 50 33 8 5 3 0 1 84 8 1089
2014 SP(CRA)-03 57 29 8 3 2 1 0 87 6 2688
2014 SP(CRA)-04 56 29 8 5 3 0 0 85 7 6178
2014 SP(CRA)-05 52 29 8 6 4 0 0 82 10 4524
2014 SP(CRA)-06 52 29 9 6 5 0 0 81 10 1251
2014 SP(CRA)-07 54 28 8 6 4 0 0 82 9 1352
2014 SP(CRA)-08 59 25 6 6 3 0 0 85 9 1172
2014 SP(CRA)-09 55 31 6 4 2 0 1 87 6 96
2014 SP(CRA)-10 55 35 8 0 2 0 0 90 2 51
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 34 33 9 15 5 2 3 70 20 67
2017 SP(CRA)-04 30 39 0 20 10 0 0 70 30 10
2017 SP(CRA)-05 54 31 0 7 0 0 8 92 8 13
2017 SP(CRA)-08 29 30 12 21 4 0 4 61 26 24
2014 SP-CRA 26 35 16 7 4 6 6 69 13 97
2014 SP(CRA)-04 27 33 28 0 0 6 6 68 0 18
2014 SP(CRA)-05 17 50 17 5 0 5 6 75 6 18
2014 SP(CRA)-08 32 21 18 11 11 4 4 58 23 28

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 31 31 16 7 6 8 0 68 15 16430
2017 SP(CRA)-01 29 31 18 4 4 13 1 70 9 299
2017 SP(CRA)-02 35 30 17 5 5 7 1 71 11 722
2017 SP(CRA)-03 35 30 16 5 4 10 0 73 10 2153
2017 SP(CRA)-04 34 30 15 6 5 9 0 71 12 5427
2017 SP(CRA)-05 27 32 16 10 7 7 0 64 19 3974
2017 SP(CRA)-06 25 30 17 10 9 8 0 60 21 1070
2017 SP(CRA)-07 27 33 17 8 7 7 0 65 16 1264
2017 SP(CRA)-08 26 39 15 9 5 6 0 68 15 1206
2017 SP(CRA)-09 38 34 10 9 6 3 0 74 16 106
2017 SP(CRA)-10 44 34 14 6 0 2 0 79 6 50
2014 SP-CRA 31 32 16 8 5 8 0 69 14 18882
2014 SP(CRA)-01 34 33 18 3 3 8 1 74 6 414
2014 SP(CRA)-02 30 35 16 7 4 7 1 71 12 1088
2014 SP(CRA)-03 34 32 15 5 3 10 1 74 9 2684
2014 SP(CRA)-04 33 31 16 7 5 8 0 70 13 6184
2014 SP(CRA)-05 27 32 16 9 7 8 0 65 18 4519
2014 SP(CRA)-06 27 31 16 9 8 8 0 63 19 1250
2014 SP(CRA)-07 30 34 16 7 4 8 0 70 13 1351
2014 SP(CRA)-08 30 36 15 10 3 5 0 70 14 1172
2014 SP(CRA)-09 33 39 9 8 3 6 0 78 12 96
2014 SP(CRA)-10 33 41 10 6 6 4 0 78 12 51

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 27 32 18 11 8 4 0 62 20 16431
2017 SP(CRA)-01 27 30 20 7 6 10 0 63 15 300
2017 SP(CRA)-02 32 31 17 9 6 4 1 66 16 723
2017 SP(CRA)-03 33 30 18 7 6 5 0 67 14 2152
2017 SP(CRA)-04 30 31 17 10 7 4 0 64 18 5422
2017 SP(CRA)-05 23 32 18 14 10 3 0 57 24 3980
2017 SP(CRA)-06 21 32 18 15 12 3 0 54 27 1068
2017 SP(CRA)-07 24 34 19 12 9 2 0 60 21 1265
2017 SP(CRA)-08 21 41 17 13 6 2 0 63 20 1206
2017 SP(CRA)-09 29 31 16 15 9 0 0 60 24 106
2017 SP(CRA)-10 40 38 14 6 2 0 0 78 8 50
2014 SP-CRA 27 33 18 11 8 3 0 62 20 18880
2014 SP(CRA)-01 33 32 17 8 4 5 1 69 13 413
2014 SP(CRA)-02 28 36 18 9 7 2 1 66 16 1088
2014 SP(CRA)-03 32 32 17 8 5 5 0 68 14 2687
2014 SP(CRA)-04 29 32 18 11 7 3 0 63 18 6181
2014 SP(CRA)-05 23 32 19 13 10 3 0 57 24 4518
2014 SP(CRA)-06 22 32 18 15 11 2 0 55 27 1249
2014 SP(CRA)-07 26 35 18 12 5 3 0 63 18 1352
2014 SP(CRA)-08 24 38 17 13 6 1 0 63 20 1172
2014 SP(CRA)-09 28 45 11 9 5 1 0 74 15 96
2014 SP(CRA)-10 24 45 6 16 8 2 0 70 24 51

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 19 30 20 15 9 7 0 53 26 16418
2017 SP(CRA)-01 23 27 23 7 7 13 0 57 16 300
2017 SP(CRA)-02 26 30 18 13 6 7 1 60 21 718
2017 SP(CRA)-03 26 28 19 11 7 9 0 60 19 2151
2017 SP(CRA)-04 22 28 19 13 9 8 0 55 24 5426
2017 SP(CRA)-05 16 29 19 18 12 6 0 48 31 3974
2017 SP(CRA)-06 14 29 20 18 12 7 0 46 33 1068
2017 SP(CRA)-07 16 32 21 15 11 6 0 51 27 1264
2017 SP(CRA)-08 13 38 22 17 7 4 0 53 25 1203
2017 SP(CRA)-09 18 33 21 17 10 1 0 51 28 106
2017 SP(CRA)-10 22 42 20 14 2 0 0 64 16 50
2014 SP-CRA 19 30 20 14 9 7 0 53 25 18877
2014 SP(CRA)-01 27 32 20 8 5 7 1 64 14 414
2014 SP(CRA)-02 22 33 21 11 8 5 1 58 20 1086
2014 SP(CRA)-03 24 31 19 12 6 8 0 60 20 2684
2014 SP(CRA)-04 20 30 21 13 9 7 0 54 24 6183
2014 SP(CRA)-05 16 28 21 17 11 7 0 48 30 4517
2014 SP(CRA)-06 14 27 20 19 13 6 0 45 34 1251
2014 SP(CRA)-07 18 33 22 14 8 6 0 54 23 1352
2014 SP(CRA)-08 15 34 20 20 8 3 0 51 28 1171
2014 SP(CRA)-09 18 41 16 16 6 4 0 61 23 96
2014 SP(CRA)-10 14 41 10 20 16 0 0 55 35 51

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 23 29 17 12 11 7 0 56 26 16420
2017 SP(CRA)-01 28 26 18 8 9 12 0 61 19 297
2017 SP(CRA)-02 28 29 18 10 9 7 0 61 20 722
2017 SP(CRA)-03 29 29 16 9 8 9 0 64 19 2153
2017 SP(CRA)-04 26 28 16 11 11 8 0 59 23 5423
2017 SP(CRA)-05 19 28 17 14 15 7 0 50 32 3976
2017 SP(CRA)-06 17 27 17 17 14 8 0 48 33 1068
2017 SP(CRA)-07 19 28 20 14 12 6 0 51 28 1264
2017 SP(CRA)-08 17 36 20 14 9 4 0 55 23 1203
2017 SP(CRA)-09 24 33 13 17 11 2 0 58 29 106
2017 SP(CRA)-10 32 38 12 10 8 0 0 70 18 50
2014 SP-CRA 22 30 18 12 11 7 0 56 24 18882
2014 SP(CRA)-01 29 34 17 7 6 6 1 68 14 414
2014 SP(CRA)-02 24 31 18 10 10 6 1 59 21 1089
2014 SP(CRA)-03 27 31 17 10 7 8 0 62 19 2688
2014 SP(CRA)-04 24 29 18 12 10 7 0 57 24 6178
2014 SP(CRA)-05 19 28 18 12 15 7 0 51 30 4520
2014 SP(CRA)-06 17 29 18 15 14 7 0 50 31 1251
2014 SP(CRA)-07 22 30 21 12 9 5 0 55 23 1352
2014 SP(CRA)-08 22 34 19 13 8 3 0 59 22 1171
2014 SP(CRA)-09 23 43 13 13 7 1 0 66 20 96
2014 SP(CRA)-10 22 37 16 10 14 2 0 60 24 51

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 20 33 17 15 10 5 0 56 26 16398
2017 SP(CRA)-01 24 32 16 9 8 9 0 63 20 299
2017 SP(CRA)-02 25 34 18 12 7 5 0 62 19 721
2017 SP(CRA)-03 26 33 16 11 7 6 0 63 20 2154
2017 SP(CRA)-04 24 32 17 13 9 5 0 59 24 5414
2017 SP(CRA)-05 16 33 16 17 13 4 0 52 32 3973
2017 SP(CRA)-06 14 32 18 17 14 4 0 48 33 1065
2017 SP(CRA)-07 18 34 19 17 10 3 0 53 28 1257
2017 SP(CRA)-08 14 39 19 18 9 2 0 54 27 1202
2017 SP(CRA)-09 19 27 16 22 13 3 0 48 36 106
2017 SP(CRA)-10 22 46 12 16 2 2 0 69 18 50
2014 SP-CRA 20 35 17 15 10 4 0 56 26 18868
2014 SP(CRA)-01 30 31 20 7 5 5 1 65 14 412
2014 SP(CRA)-02 24 36 17 12 8 4 1 62 20 1084
2014 SP(CRA)-03 24 35 17 12 7 5 0 62 20 2687
2014 SP(CRA)-04 21 34 18 14 9 4 0 57 24 6179
2014 SP(CRA)-05 16 34 17 17 13 4 0 52 30 4514
2014 SP(CRA)-06 14 36 17 18 13 3 0 51 32 1249
2014 SP(CRA)-07 19 36 18 15 9 2 0 56 25 1352
2014 SP(CRA)-08 17 37 15 19 10 2 0 55 30 1171
2014 SP(CRA)-09 17 36 19 19 10 0 0 52 29 96
2014 SP(CRA)-10 8 49 16 18 10 0 0 57 27 51
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 29 41 16 8 4 1 0 72 12 16402
2017 SP(CRA)-01 31 39 17 6 2 4 1 74 8 299
2017 SP(CRA)-02 32 41 16 5 4 2 0 74 10 722
2017 SP(CRA)-03 34 38 15 7 3 2 0 74 10 2150
2017 SP(CRA)-04 32 40 16 7 4 1 0 73 11 5417
2017 SP(CRA)-05 25 42 17 10 5 1 0 68 15 3967
2017 SP(CRA)-06 25 43 15 10 5 2 0 69 16 1067
2017 SP(CRA)-07 28 45 14 8 5 1 0 73 13 1265
2017 SP(CRA)-08 27 47 14 8 3 0 0 74 11 1203
2017 SP(CRA)-09 36 40 9 10 5 0 0 76 15 106
2017 SP(CRA)-10 40 42 10 6 2 0 0 82 8 50
2014 SP-CRA 33 41 15 6 3 1 0 75 9 18894
2014 SP(CRA)-01 38 41 16 3 1 1 0 80 4 414
2014 SP(CRA)-02 33 40 16 5 3 3 0 75 9 1087
2014 SP(CRA)-03 37 40 15 4 2 2 0 78 6 2689
2014 SP(CRA)-04 35 41 15 6 3 1 0 77 8 6185
2014 SP(CRA)-05 28 42 16 8 4 1 0 71 12 4523
2014 SP(CRA)-06 26 44 18 6 5 1 0 71 11 1253
2014 SP(CRA)-07 34 43 15 5 2 1 0 77 8 1352
2014 SP(CRA)-08 36 43 13 5 2 1 0 79 7 1172
2014 SP(CRA)-09 47 32 9 6 5 0 0 79 12 96
2014 SP(CRA)-10 34 44 8 6 6 2 0 80 12 50

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 37 41 12 4 2 3 0 81 6 16384
2017 SP(CRA)-01 29 43 16 3 1 7 1 79 4 296
2017 SP(CRA)-02 36 39 14 3 3 2 1 78 7 720
2017 SP(CRA)-03 39 39 13 4 2 3 0 81 6 2150
2017 SP(CRA)-04 40 40 12 4 2 3 0 82 6 5409
2017 SP(CRA)-05 35 43 13 5 2 3 0 80 7 3970
2017 SP(CRA)-06 33 44 12 6 3 3 0 79 9 1065
2017 SP(CRA)-07 35 42 14 4 2 3 0 79 6 1261
2017 SP(CRA)-08 36 44 12 4 1 2 0 82 5 1201
2017 SP(CRA)-09 44 37 9 4 4 3 0 83 8 106
2017 SP(CRA)-10 47 41 8 4 0 0 0 88 4 49
2014 SP-CRA 39 41 10 4 1 3 1 84 5 18883
2014 SP(CRA)-01 34 41 14 2 1 6 1 81 4 412
2014 SP(CRA)-02 38 39 10 5 1 4 2 82 7 1088
2014 SP(CRA)-03 40 41 10 3 1 4 1 85 5 2689
2014 SP(CRA)-04 42 41 9 4 1 3 0 85 5 6180
2014 SP(CRA)-05 38 43 11 4 1 3 0 83 6 4520
2014 SP(CRA)-06 37 42 11 5 1 3 0 82 7 1251
2014 SP(CRA)-07 39 41 11 4 2 3 1 83 6 1352
2014 SP(CRA)-08 41 40 11 4 1 3 1 83 6 1172
2014 SP(CRA)-09 41 44 9 3 1 0 2 86 4 96
2014 SP(CRA)-10 51 29 12 2 2 4 0 84 4 51

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 38 38 11 6 3 3 1 78 10 16388
2017 SP(CRA)-01 32 40 14 5 3 4 2 76 8 297
2017 SP(CRA)-02 40 36 11 6 3 3 1 79 9 720
2017 SP(CRA)-03 39 36 11 5 4 4 1 79 10 2150
2017 SP(CRA)-04 41 36 11 5 3 3 1 80 9 5404
2017 SP(CRA)-05 36 39 11 7 4 2 1 77 11 3968
2017 SP(CRA)-06 34 41 12 6 4 3 0 77 10 1068
2017 SP(CRA)-07 36 37 14 7 3 3 1 75 11 1265
2017 SP(CRA)-08 35 41 11 7 2 2 0 79 9 1203
2017 SP(CRA)-09 45 37 7 1 6 4 0 85 7 106
2017 SP(CRA)-10 66 18 2 4 2 6 2 91 6 50
2014 SP-CRA 43 37 9 5 2 2 1 83 8 18890
2014 SP(CRA)-01 43 35 10 5 1 3 2 83 6 414
2014 SP(CRA)-02 40 39 10 5 3 2 1 81 8 1088
2014 SP(CRA)-03 44 38 9 4 2 2 1 85 6 2687
2014 SP(CRA)-04 46 36 9 5 2 2 1 84 7 6184
2014 SP(CRA)-05 41 38 10 6 3 2 1 82 9 4520
2014 SP(CRA)-06 40 40 8 7 3 2 0 82 10 1252
2014 SP(CRA)-07 43 34 10 6 4 2 1 80 10 1353
2014 SP(CRA)-08 42 37 10 5 2 2 2 82 7 1172
2014 SP(CRA)-09 61 27 2 4 4 2 0 89 9 96
2014 SP(CRA)-10 55 29 4 0 4 6 2 91 4 51

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 26 35 20 9 4 5 1 65 14 16402
2017 SP(CRA)-01 22 31 27 8 3 6 3 58 12 300
2017 SP(CRA)-02 25 36 20 8 4 5 2 65 13 723
2017 SP(CRA)-03 26 34 20 8 4 6 2 65 13 2151
2017 SP(CRA)-04 29 34 19 8 4 5 1 68 13 5411
2017 SP(CRA)-05 24 37 20 10 4 4 1 64 15 3969
2017 SP(CRA)-06 24 36 20 10 5 4 1 63 16 1067
2017 SP(CRA)-07 22 35 22 10 5 5 1 60 17 1264
2017 SP(CRA)-08 22 38 20 10 5 4 1 63 16 1204
2017 SP(CRA)-09 26 32 21 8 9 5 0 61 17 106
2017 SP(CRA)-10 38 38 10 6 6 2 0 78 12 50
2014 SP-CRA 32 36 18 7 3 4 1 71 11 18888
2014 SP(CRA)-01 29 34 20 6 2 6 3 69 9 414
2014 SP(CRA)-02 25 34 21 7 4 6 2 65 12 1088
2014 SP(CRA)-03 32 35 18 6 3 5 2 72 9 2688
2014 SP(CRA)-04 35 35 17 5 3 3 1 74 9 6182
2014 SP(CRA)-05 31 37 17 7 4 3 1 71 11 4520
2014 SP(CRA)-06 30 38 16 10 3 3 1 70 13 1253
2014 SP(CRA)-07 26 33 21 9 5 4 1 63 15 1353
2014 SP(CRA)-08 31 35 18 9 4 2 1 68 13 1171
2014 SP(CRA)-09 41 36 11 4 7 0 1 78 12 95
2014 SP(CRA)-10 49 29 6 8 4 2 2 82 12 51

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 21 27 17 14 11 8 2 53 28 16376
2017 SP(CRA)-01 20 30 20 9 8 11 2 57 20 299
2017 SP(CRA)-02 23 30 19 11 9 7 2 58 22 721
2017 SP(CRA)-03 25 27 18 12 8 8 2 58 22 2147
2017 SP(CRA)-04 24 27 16 12 10 9 2 57 25 5405
2017 SP(CRA)-05 18 27 16 16 14 8 1 50 32 3960
2017 SP(CRA)-06 16 26 16 19 14 7 1 46 36 1067
2017 SP(CRA)-07 18 26 18 16 14 7 1 48 33 1263
2017 SP(CRA)-08 15 26 20 16 12 9 2 46 31 1203
2017 SP(CRA)-09 18 17 15 13 15 16 5 44 36 105
2017 SP(CRA)-10 22 36 12 8 8 14 0 67 19 50
2014 SP-CRA 20 27 18 15 12 8 1 51 30 18887
2014 SP(CRA)-01 24 30 17 13 8 7 1 59 23 414
2014 SP(CRA)-02 20 32 17 12 11 7 1 56 26 1088
2014 SP(CRA)-03 23 27 18 13 9 8 1 56 25 2686
2014 SP(CRA)-04 21 28 17 14 11 7 1 54 28 6186
2014 SP(CRA)-05 18 26 17 16 15 7 1 47 34 4518
2014 SP(CRA)-06 15 26 17 19 14 8 1 45 36 1252
2014 SP(CRA)-07 16 24 21 15 13 9 1 45 31 1353
2014 SP(CRA)-08 16 27 18 17 13 8 1 47 33 1172
2014 SP(CRA)-09 26 19 14 20 19 1 1 46 39 96
2014 SP(CRA)-10 24 22 18 10 14 6 6 52 27 50

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 64 17 7 3 2 2 6 88 5 16417
2017 SP(CRA)-01 58 22 9 0 1 3 7 89 1 301
2017 SP(CRA)-02 61 19 6 2 2 2 8 89 4 720
2017 SP(CRA)-03 66 16 7 1 1 3 6 90 2 2152
2017 SP(CRA)-04 66 16 7 2 2 2 6 89 4 5419
2017 SP(CRA)-05 65 16 7 2 2 2 6 87 5 3974
2017 SP(CRA)-06 66 17 6 3 2 1 5 89 5 1068
2017 SP(CRA)-07 61 20 7 6 2 1 3 85 8 1265
2017 SP(CRA)-08 58 22 9 5 2 1 2 83 8 1205
2017 SP(CRA)-09 61 25 9 4 1 1 0 87 5 105
2017 SP(CRA)-10 76 16 4 4 0 0 0 92 4 50
2014 SP-CRA 66 16 6 3 2 2 6 88 5 18892
2014 SP(CRA)-01 65 16 7 1 1 2 7 90 2 414
2014 SP(CRA)-02 62 19 6 2 2 1 7 88 5 1088
2014 SP(CRA)-03 68 14 7 2 1 2 6 90 3 2689
2014 SP(CRA)-04 68 14 5 2 2 2 6 89 5 6183
2014 SP(CRA)-05 67 15 7 2 2 1 5 88 4 4524
2014 SP(CRA)-06 65 17 6 3 2 2 6 88 5 1252
2014 SP(CRA)-07 59 19 9 6 3 1 3 82 9 1351
2014 SP(CRA)-08 57 23 8 6 3 1 2 82 9 1171
2014 SP(CRA)-09 68 20 6 5 1 0 0 88 6 96
2014 SP(CRA)-10 76 16 4 2 2 0 0 92 4 51

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 69 17 5 2 2 2 3 90 4 16412
2017 SP(CRA)-01 60 21 6 1 1 5 6 91 2 299
2017 SP(CRA)-02 63 19 6 2 2 3 5 89 4 721
2017 SP(CRA)-03 70 16 5 2 1 3 3 92 2 2152
2017 SP(CRA)-04 70 15 5 2 2 3 3 90 5 5421
2017 SP(CRA)-05 69 16 5 2 2 2 4 90 4 3972
2017 SP(CRA)-06 68 17 6 3 2 2 3 90 5 1067
2017 SP(CRA)-07 67 19 5 3 1 2 2 90 5 1263
2017 SP(CRA)-08 68 20 5 2 1 2 2 92 3 1205
2017 SP(CRA)-09 73 14 11 0 0 1 1 89 0 105
2017 SP(CRA)-10 80 14 4 2 0 0 0 94 2 50
2014 SP-CRA 69 16 5 2 2 2 3 90 5 18887
2014 SP(CRA)-01 71 16 6 1 1 3 3 92 2 414
2014 SP(CRA)-02 66 19 5 2 2 2 4 91 4 1088
2014 SP(CRA)-03 70 15 5 2 1 3 3 91 3 2689
2014 SP(CRA)-04 71 13 4 3 3 2 4 90 6 6178
2014 SP(CRA)-05 69 15 5 2 2 3 4 90 5 4522
2014 SP(CRA)-06 67 18 6 2 1 2 3 90 4 1252
2014 SP(CRA)-07 68 19 6 3 1 1 2 90 4 1353
2014 SP(CRA)-08 66 21 5 3 1 2 2 90 5 1171
2014 SP(CRA)-09 80 15 3 1 0 0 1 96 1 96
2014 SP(CRA)-10 73 16 4 2 2 0 4 92 4 51

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 24 34 17 13 9 3 0 60 22 16397
2017 SP(CRA)-01 29 32 18 8 7 5 2 65 16 301
2017 SP(CRA)-02 28 34 18 8 9 2 1 64 17 721
2017 SP(CRA)-03 27 33 18 11 7 5 1 63 19 2146
2017 SP(CRA)-04 26 33 17 13 8 3 1 61 22 5420
2017 SP(CRA)-05 20 33 18 15 11 2 0 55 27 3967
2017 SP(CRA)-06 19 33 18 16 12 2 0 53 29 1065
2017 SP(CRA)-07 25 37 16 13 7 2 0 63 21 1262
2017 SP(CRA)-08 26 42 14 12 5 1 0 68 17 1203
2017 SP(CRA)-09 36 28 12 11 11 2 0 65 22 105
2017 SP(CRA)-10 38 36 14 8 2 2 0 76 10 50
2014 SP-CRA 25 35 16 13 8 2 0 62 22 18886
2014 SP(CRA)-01 29 39 17 9 3 2 1 70 12 414
2014 SP(CRA)-02 27 35 17 9 8 3 1 65 17 1087
2014 SP(CRA)-03 28 36 15 12 7 2 0 65 19 2686
2014 SP(CRA)-04 26 35 16 12 8 2 0 62 21 6183
2014 SP(CRA)-05 22 34 16 14 11 2 0 58 25 4520
2014 SP(CRA)-06 20 34 15 16 12 2 0 56 28 1252
2014 SP(CRA)-07 28 36 15 13 7 1 0 65 20 1353
2014 SP(CRA)-08 28 39 14 14 5 1 0 67 19 1172
2014 SP(CRA)-09 38 28 11 13 8 2 0 67 21 96
2014 SP(CRA)-10 29 33 12 8 12 6 0 67 21 51

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 22 29 15 16 14 2 1 53 31 16404
2017 SP(CRA)-01 23 26 14 11 14 8 5 55 28 301
2017 SP(CRA)-02 22 26 18 14 15 3 2 51 30 721
2017 SP(CRA)-03 24 27 18 14 13 3 2 53 28 2146
2017 SP(CRA)-04 23 29 16 15 13 3 1 54 30 5420
2017 SP(CRA)-05 19 29 15 17 17 2 1 49 35 3967
2017 SP(CRA)-06 17 28 13 20 19 2 1 46 40 1068
2017 SP(CRA)-07 21 34 14 17 12 1 1 57 29 1264
2017 SP(CRA)-08 25 35 13 14 12 1 2 61 26 1204
2017 SP(CRA)-09 32 24 15 14 11 2 2 57 27 105
2017 SP(CRA)-10 28 38 14 6 8 0 6 70 15 50
2014 SP-CRA 22 30 14 16 15 2 1 53 32 18887
2014 SP(CRA)-01 21 27 21 14 12 4 2 51 27 414
2014 SP(CRA)-02 18 28 16 14 17 3 3 50 33 1087
2014 SP(CRA)-03 23 29 16 15 13 3 1 54 29 2688
2014 SP(CRA)-04 23 31 15 15 14 2 1 55 30 6179
2014 SP(CRA)-05 21 29 14 17 18 2 1 50 35 4524
2014 SP(CRA)-06 17 28 13 18 22 1 1 46 41 1251
2014 SP(CRA)-07 24 33 12 16 13 1 1 58 29 1352
2014 SP(CRA)-08 25 33 12 15 13 1 1 59 29 1172
2014 SP(CRA)-09 34 27 9 14 13 1 2 63 27 96
2014 SP(CRA)-10 33 24 14 14 12 2 2 59 26 51

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 19 34 22 11 7 6 1 57 20 16407
2017 SP(CRA)-01 19 35 27 5 5 8 1 59 11 301
2017 SP(CRA)-02 23 33 21 11 6 5 1 60 18 719
2017 SP(CRA)-03 20 32 24 10 6 7 1 57 17 2150
2017 SP(CRA)-04 20 33 22 11 7 7 1 57 20 5419
2017 SP(CRA)-05 17 32 22 15 8 5 0 52 24 3972
2017 SP(CRA)-06 16 33 22 13 10 6 0 52 24 1070
2017 SP(CRA)-07 21 38 22 10 5 4 1 61 16 1263
2017 SP(CRA)-08 22 44 19 9 3 2 0 68 12 1203
2017 SP(CRA)-09 26 35 17 14 5 3 0 63 19 104
2017 SP(CRA)-10 36 50 12 2 0 0 0 86 2 50

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 43 35 13 3 2 3 1 81 6 16381
2017 SP(CRA)-01 40 34 16 3 2 3 1 78 6 299
2017 SP(CRA)-02 40 34 15 4 4 3 1 76 8 716
2017 SP(CRA)-03 45 34 12 3 2 3 1 83 5 2145
2017 SP(CRA)-04 46 33 12 3 2 3 1 82 5 5411
2017 SP(CRA)-05 39 36 15 4 3 3 0 78 7 3967
2017 SP(CRA)-06 39 37 14 3 3 4 0 79 7 1068
2017 SP(CRA)-07 41 37 13 3 2 3 1 81 5 1259
2017 SP(CRA)-08 43 40 10 3 1 3 0 85 4 1204
2017 SP(CRA)-09 47 32 10 2 5 5 0 83 7 105
2017 SP(CRA)-10 64 24 4 0 2 6 0 94 2 50
2014 SP-CRA 50 33 10 3 2 3 0 85 5 18886
2014 SP(CRA)-01 50 32 10 3 0 4 0 87 3 414
2014 SP(CRA)-02 46 34 12 3 2 3 1 82 5 1087
2014 SP(CRA)-03 52 32 9 2 1 3 0 87 4 2686
2014 SP(CRA)-04 52 32 9 2 2 2 0 86 4 6179
2014 SP(CRA)-05 47 34 11 3 2 3 0 83 6 4524
2014 SP(CRA)-06 45 34 12 3 2 3 0 83 5 1252
2014 SP(CRA)-07 51 32 10 3 1 3 0 85 4 1353
2014 SP(CRA)-08 52 30 11 2 1 3 0 85 4 1171
2014 SP(CRA)-09 57 26 14 2 0 1 0 84 2 96
2014 SP(CRA)-10 65 23 8 2 2 0 0 88 4 51

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 43 38 11 4 2 2 0 82 7 16421
2017 SP(CRA)-01 40 41 11 3 1 3 0 83 5 299
2017 SP(CRA)-02 43 37 13 3 3 2 0 81 6 721
2017 SP(CRA)-03 47 36 10 3 2 2 0 85 5 2149
2017 SP(CRA)-04 47 36 9 4 2 2 0 85 6 5423
2017 SP(CRA)-05 39 39 12 5 3 2 0 79 9 3974
2017 SP(CRA)-06 36 40 12 6 3 2 0 78 9 1071
2017 SP(CRA)-07 39 41 11 4 3 2 0 82 7 1265
2017 SP(CRA)-08 42 41 10 3 1 1 0 85 5 1205
2017 SP(CRA)-09 45 31 9 9 4 3 0 79 13 106
2017 SP(CRA)-10 56 40 2 0 0 2 0 98 0 50
2014 SP-CRA 46 35 10 4 2 2 0 83 7 18889
2014 SP(CRA)-01 51 33 9 3 1 2 0 87 4 414
2014 SP(CRA)-02 46 35 11 3 2 1 0 83 6 1088
2014 SP(CRA)-03 50 34 10 3 2 2 0 85 5 2689
2014 SP(CRA)-04 49 34 9 4 2 2 0 85 6 6179
2014 SP(CRA)-05 42 38 11 5 3 2 0 81 8 4523
2014 SP(CRA)-06 39 38 12 6 3 2 0 79 9 1253
2014 SP(CRA)-07 47 36 10 4 2 1 0 83 6 1352
2014 SP(CRA)-08 49 34 10 4 1 2 0 84 5 1171
2014 SP(CRA)-09 54 28 12 3 1 1 0 83 4 96
2014 SP(CRA)-10 55 33 6 2 4 0 0 88 6 51

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 46 37 9 5 3 0 0 83 8 16417
2017 SP(CRA)-01 42 42 9 3 3 1 0 85 6 300
2017 SP(CRA)-02 47 32 13 5 3 0 0 79 8 719
2017 SP(CRA)-03 51 35 8 4 3 0 0 86 6 2147
2017 SP(CRA)-04 49 35 8 5 3 0 0 84 8 5424
2017 SP(CRA)-05 41 40 9 6 4 0 0 81 9 3973
2017 SP(CRA)-06 37 42 10 7 4 0 0 79 11 1071
2017 SP(CRA)-07 42 40 9 6 4 0 0 82 9 1265
2017 SP(CRA)-08 46 39 10 2 2 0 0 86 4 1205
2017 SP(CRA)-09 52 32 9 3 5 0 0 84 8 106
2017 SP(CRA)-10 60 36 2 2 0 0 0 96 2 50
2014 SP-CRA 48 35 9 5 3 0 0 84 7 18885
2014 SP(CRA)-01 51 35 8 4 2 0 0 87 6 414
2014 SP(CRA)-02 45 38 8 5 3 0 0 84 8 1089
2014 SP(CRA)-03 52 34 8 4 2 0 0 87 6 2685
2014 SP(CRA)-04 51 33 8 4 3 0 0 85 7 6182
2014 SP(CRA)-05 44 37 9 5 4 0 0 82 9 4520
2014 SP(CRA)-06 42 37 10 8 4 0 0 79 11 1251
2014 SP(CRA)-07 49 37 8 4 2 0 0 86 6 1353
2014 SP(CRA)-08 51 35 8 3 2 0 0 86 5 1172
2014 SP(CRA)-09 65 22 9 3 1 0 0 87 4 96
2014 SP(CRA)-10 55 35 4 4 2 0 0 90 6 51

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 37 35 15 7 5 1 0 72 13 16396
2017 SP(CRA)-01 36 38 16 5 4 1 0 75 9 299
2017 SP(CRA)-02 40 33 15 5 7 0 0 74 12 719
2017 SP(CRA)-03 42 33 14 6 5 1 0 75 11 2145
2017 SP(CRA)-04 39 34 14 7 5 1 0 73 12 5415
2017 SP(CRA)-05 31 36 17 9 6 1 0 68 15 3966
2017 SP(CRA)-06 30 35 17 10 7 1 0 66 17 1071
2017 SP(CRA)-07 36 36 15 6 6 1 0 72 12 1264
2017 SP(CRA)-08 38 38 16 6 3 0 0 76 8 1203
2017 SP(CRA)-09 46 29 11 8 5 0 0 75 13 106
2017 SP(CRA)-10 48 40 10 2 0 0 0 88 2 50
2014 SP-CRA 34 37 14 8 5 1 0 72 14 18895
2014 SP(CRA)-01 39 34 16 6 4 0 0 74 10 414
2014 SP(CRA)-02 36 37 15 7 5 1 0 74 12 1089
2014 SP(CRA)-03 37 38 13 7 4 0 0 76 11 2689
2014 SP(CRA)-04 36 36 14 8 5 0 0 73 13 6185
2014 SP(CRA)-05 30 37 15 10 6 1 0 68 17 4522
2014 SP(CRA)-06 27 38 16 11 8 1 0 65 19 1252
2014 SP(CRA)-07 34 39 15 7 4 0 0 73 12 1352
2014 SP(CRA)-08 35 41 13 8 3 1 0 77 11 1172
2014 SP(CRA)-09 42 36 12 7 0 2 0 80 7 96
2014 SP(CRA)-10 39 37 10 6 8 0 0 76 14 51

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 34 37 15 9 5 0 0 72 14 16396
2017 SP(CRA)-01 35 40 16 5 3 1 0 75 8 299
2017 SP(CRA)-02 38 35 15 6 6 0 0 73 12 719
2017 SP(CRA)-03 39 35 14 7 4 0 0 74 12 2145
2017 SP(CRA)-04 36 36 14 9 5 0 0 72 14 5415
2017 SP(CRA)-05 29 39 16 10 5 1 0 68 16 3969
2017 SP(CRA)-06 28 38 17 11 6 0 0 67 17 1067
2017 SP(CRA)-07 34 38 14 8 5 0 0 73 13 1264
2017 SP(CRA)-08 36 42 13 7 3 0 0 78 9 1205
2017 SP(CRA)-09 47 27 10 10 5 0 0 74 15 106
2017 SP(CRA)-10 48 42 8 2 0 0 0 90 2 50
2014 SP-CRA 33 39 14 9 5 0 0 72 14 18888
2014 SP(CRA)-01 38 37 15 5 4 0 0 75 9 414
2014 SP(CRA)-02 34 39 15 7 4 1 0 73 12 1087
2014 SP(CRA)-03 37 39 13 8 3 0 0 76 11 2688
2014 SP(CRA)-04 34 39 14 9 5 0 0 73 13 6183
2014 SP(CRA)-05 28 39 15 11 6 0 0 68 17 4519
2014 SP(CRA)-06 27 39 15 12 7 0 0 66 19 1252
2014 SP(CRA)-07 33 42 13 8 4 0 0 75 12 1353
2014 SP(CRA)-08 37 40 12 9 2 0 0 76 11 1172
2014 SP(CRA)-09 48 32 10 6 2 1 0 81 8 96
2014 SP(CRA)-10 39 35 14 4 8 0 0 74 12 51

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 30 27 19 11 8 5 0 60 20 16399
2017 SP(CRA)-01 33 29 18 5 6 7 2 69 11 298
2017 SP(CRA)-02 35 29 17 7 7 4 1 67 15 718
2017 SP(CRA)-03 32 27 19 10 7 5 0 62 18 2146
2017 SP(CRA)-04 30 26 19 12 8 5 0 59 21 5418
2017 SP(CRA)-05 27 28 20 12 8 5 0 58 21 3968
2017 SP(CRA)-06 27 28 19 13 9 5 0 57 23 1069
2017 SP(CRA)-07 31 28 18 12 6 4 0 62 19 1264
2017 SP(CRA)-08 37 28 17 9 4 3 0 68 14 1204
2017 SP(CRA)-09 44 15 14 16 7 3 1 62 23 106
2017 SP(CRA)-10 44 16 28 6 4 2 0 61 10 50
2014 SP-CRA 30 28 18 11 8 5 0 61 20 18890
2014 SP(CRA)-01 34 32 17 8 5 4 1 69 14 413
2014 SP(CRA)-02 34 28 17 9 7 4 0 65 17 1089
2014 SP(CRA)-03 32 28 18 10 7 5 1 64 17 2689
2014 SP(CRA)-04 29 27 18 12 9 5 1 59 22 6181
2014 SP(CRA)-05 28 27 19 12 8 5 0 58 22 4521
2014 SP(CRA)-06 26 28 19 12 9 4 0 57 23 1253
2014 SP(CRA)-07 32 28 19 11 6 5 0 63 17 1353
2014 SP(CRA)-08 38 28 17 9 4 4 0 69 14 1171
2014 SP(CRA)-09 50 16 14 13 6 2 0 67 19 96
2014 SP(CRA)-10 33 25 22 8 10 2 0 60 18 51
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 SP-CRA 22 43 35 16422
2017 SP(CRA)-01 18 47 34 301
2017 SP(CRA)-02 20 45 35 722
2017 SP(CRA)-03 20 44 36 2151
2017 SP(CRA)-04 21 43 35 5421
2017 SP(CRA)-05 21 44 36 3974
2017 SP(CRA)-06 22 42 36 1070
2017 SP(CRA)-07 26 42 32 1264
2017 SP(CRA)-08 27 42 32 1204
2017 SP(CRA)-09 33 33 34 106
2017 SP(CRA)-10 36 38 26 50
2014 SP-CRA 22 43 35 18891
2014 SP(CRA)-01 14 50 36 413
2014 SP(CRA)-02 17 46 37 1086
2014 SP(CRA)-03 17 47 36 2689
2014 SP(CRA)-04 23 41 36 6182
2014 SP(CRA)-05 22 44 34 4526
2014 SP(CRA)-06 21 45 34 1253
2014 SP(CRA)-07 24 41 35 1353
2014 SP(CRA)-08 27 40 32 1170
2014 SP(CRA)-09 33 35 31 96
2014 SP(CRA)-10 45 33 22 51

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 SP-CRA 23 42 18 5 5 7 3583
2017 SP(CRA)-01 26 18 11 2 24 18 54
2017 SP(CRA)-02 34 24 10 1 12 19 140
2017 SP(CRA)-03 22 28 20 5 15 10 423
2017 SP(CRA)-04 20 40 22 5 5 7 1164
2017 SP(CRA)-05 22 49 16 6 2 6 825
2017 SP(CRA)-06 28 43 17 4 2 5 237
2017 SP(CRA)-07 24 51 14 5 1 5 325
2017 SP(CRA)-08 25 53 15 2 1 5 325
2017 SP(CRA)-09 38 45 11 3 0 3 35
2017 SP(CRA)-10 39 39 6 0 11 6 18
2014 SP-CRA 23 48 17 7 9999 6 4119
2014 SP(CRA)-01 23 32 16 13 9999 16 56
2014 SP(CRA)-02 38 35 11 6 9999 10 186
2014 SP(CRA)-03 23 41 21 8 9999 7 458
2014 SP(CRA)-04 19 49 19 6 9999 6 1441
2014 SP(CRA)-05 22 48 16 9 9999 5 991
2014 SP(CRA)-06 26 43 14 8 9999 9 261
2014 SP(CRA)-07 24 57 14 3 9999 2 327
2014 SP(CRA)-08 27 56 9 4 9999 2 321
2014 SP(CRA)-09 16 41 28 9 9999 6 32
2014 SP(CRA)-10 4 56 17 0 9999 22 23
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 SP-CRA 15 85 16398
2017 SP(CRA)-01 14 86 299
2017 SP(CRA)-02 17 83 723
2017 SP(CRA)-03 11 89 2148
2017 SP(CRA)-04 13 87 5416
2017 SP(CRA)-05 16 84 3968
2017 SP(CRA)-06 18 82 1063
2017 SP(CRA)-07 17 83 1262
2017 SP(CRA)-08 16 84 1205
2017 SP(CRA)-09 19 81 106
2014 SP-CRA 16 84 18878
2014 SP(CRA)-01 15 85 413
2014 SP(CRA)-02 17 83 1086
2014 SP(CRA)-03 13 87 2688
2014 SP(CRA)-04 15 85 6173
2014 SP(CRA)-05 18 82 4521
2014 SP(CRA)-06 18 82 1253
2014 SP(CRA)-07 17 83 1352
2014 SP(CRA)-08 16 84 1172
2014 SP(CRA)-09 22 78 96
2014 SP(CRA)-10 23 77 51

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 SP-CRA 53 2370
2017 SP(CRA)-01 58 41
2017 SP(CRA)-02 63 122
2017 SP(CRA)-03 61 235
2017 SP(CRA)-04 50 687
2017 SP(CRA)-05 49 626
2017 SP(CRA)-06 51 191
2017 SP(CRA)-07 59 218
2017 SP(CRA)-08 53 193
2017 SP(CRA)-09 55 20
2014 SP-CRA 53 3030
2014 SP(CRA)-01 68 63
2014 SP(CRA)-02 69 185
2014 SP(CRA)-03 55 358
2014 SP(CRA)-04 53 926
2014 SP(CRA)-05 50 816
2014 SP(CRA)-06 45 220
2014 SP(CRA)-07 58 226
2014 SP(CRA)-08 53 184
2014 SP(CRA)-09 47 21

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 SP-CRA 62 2370
2017 SP(CRA)-01 56 41
2017 SP(CRA)-02 52 122
2017 SP(CRA)-03 53 235
2017 SP(CRA)-04 65 687
2017 SP(CRA)-05 66 626
2017 SP(CRA)-06 61 191
2017 SP(CRA)-07 61 218
2017 SP(CRA)-08 62 193
2017 SP(CRA)-09 70 20
2014 SP-CRA 60 3030
2014 SP(CRA)-01 44 63
2014 SP(CRA)-02 44 185
2014 SP(CRA)-03 57 358
2014 SP(CRA)-04 60 926
2014 SP(CRA)-05 66 816
2014 SP(CRA)-06 72 220
2014 SP(CRA)-07 58 226
2014 SP(CRA)-08 54 184
2014 SP(CRA)-09 62 21
2014 SP(CRA)-10 83 12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 SP-CRA 2 2370
2017 SP(CRA)-01 0 41
2017 SP(CRA)-03 2 235
2017 SP(CRA)-04 1 687
2017 SP(CRA)-05 1 626
2017 SP(CRA)-07 2 218
2017 SP(CRA)-08 5 193
2017 SP(CRA)-09 0 20
2014 SP-CRA 2 3030
2014 SP(CRA)-01 0 63
2014 SP(CRA)-02 5 185
2014 SP(CRA)-03 2 358
2014 SP(CRA)-04 1 926
2014 SP(CRA)-05 1 816
2014 SP(CRA)-07 0 226
2014 SP(CRA)-08 6 184

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 SP(CRA)-01 0 41
2017 SP(CRA)-03 0 235
2017 SP(CRA)-04 0 687
2017 SP(CRA)-05 0 626
2017 SP(CRA)-06 0 191
2017 SP(CRA)-07 0 218
2017 SP(CRA)-08 0 193
2017 SP(CRA)-09 0 20
2014 SP(CRA)-02 0 185
2014 SP(CRA)-04 0 926
2014 SP(CRA)-05 0 816
2014 SP(CRA)-06 0 220
2014 SP(CRA)-07 0 226
2014 SP(CRA)-08 0 184
2014 SP(CRA)-09 0 21
2014 SP(CRA)-10 0 12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 SP-CRA 4 2370
2017 SP(CRA)-02 7 122
2017 SP(CRA)-03 3 235
2017 SP(CRA)-04 4 687
2017 SP(CRA)-05 6 626
2017 SP(CRA)-06 5 191
2017 SP(CRA)-07 2 218
2017 SP(CRA)-08 3 193
2017 SP(CRA)-09 0 20
2014 SP-CRA 3 3030
2014 SP(CRA)-02 4 185
2014 SP(CRA)-03 4 358
2014 SP(CRA)-04 3 926
2014 SP(CRA)-05 3 816
2014 SP(CRA)-06 4 220
2014 SP(CRA)-08 4 184
2014 SP(CRA)-09 0 21

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 SP-CRA 12 2370
2017 SP(CRA)-02 5 122
2017 SP(CRA)-03 8 235
2017 SP(CRA)-04 17 687
2017 SP(CRA)-05 15 626
2017 SP(CRA)-06 15 191
2017 SP(CRA)-07 9 218
2014 SP-CRA 12 3030
2014 SP(CRA)-02 4 185
2014 SP(CRA)-03 8 358
2014 SP(CRA)-04 16 926
2014 SP(CRA)-05 15 816
2014 SP(CRA)-06 10 220
2014 SP(CRA)-07 7 226
2014 SP(CRA)-10 0 12

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 SP-CRA 2 2370
2017 SP(CRA)-02 4 122
2017 SP(CRA)-03 4 235
2017 SP(CRA)-04 2 687
2017 SP(CRA)-05 3 626
2017 SP(CRA)-08 3 193
2017 SP(CRA)-09 0 20
2014 SP-CRA 3 3030
2014 SP(CRA)-02 4 185
2014 SP(CRA)-03 4 358
2014 SP(CRA)-04 3 926
2014 SP(CRA)-05 3 816
2014 SP(CRA)-07 3 226
2014 SP(CRA)-08 4 184
2014 SP(CRA)-10 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 SP-CRA 36 2371
2017 SP(CRA)-01 36 41
2017 SP(CRA)-02 37 122
2017 SP(CRA)-03 40 236
2017 SP(CRA)-04 36 685
2017 SP(CRA)-05 33 627
2017 SP(CRA)-06 33 191
2017 SP(CRA)-07 34 219
2017 SP(CRA)-08 38 193
2017 SP(CRA)-09 35 20
2014 SP-CRA 35 3035
2014 SP(CRA)-01 32 63
2014 SP(CRA)-02 35 185
2014 SP(CRA)-03 27 358
2014 SP(CRA)-04 35 927
2014 SP(CRA)-05 36 819
2014 SP(CRA)-06 41 221
2014 SP(CRA)-07 34 226
2014 SP(CRA)-08 34 184
2014 SP(CRA)-09 43 21
2014 SP(CRA)-10 59 12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 SP-CRA 39 2371
2017 SP(CRA)-01 39 41
2017 SP(CRA)-02 34 122
2017 SP(CRA)-03 38 236
2017 SP(CRA)-04 38 685
2017 SP(CRA)-05 38 627
2017 SP(CRA)-06 38 191
2017 SP(CRA)-07 45 219
2017 SP(CRA)-08 42 193
2017 SP(CRA)-09 30 20
2014 SP-CRA 37 3035
2014 SP(CRA)-01 30 63
2014 SP(CRA)-02 35 185
2014 SP(CRA)-03 32 358
2014 SP(CRA)-04 35 927
2014 SP(CRA)-05 42 819
2014 SP(CRA)-06 39 221
2014 SP(CRA)-07 37 226
2014 SP(CRA)-08 36 184
2014 SP(CRA)-09 43 21

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 SP-CRA 39 2371
2017 SP(CRA)-01 38 41
2017 SP(CRA)-02 36 122
2017 SP(CRA)-03 34 236
2017 SP(CRA)-04 37 685
2017 SP(CRA)-05 40 627
2017 SP(CRA)-06 41 191
2017 SP(CRA)-07 44 219
2017 SP(CRA)-08 45 193
2017 SP(CRA)-09 40 20
2014 SP-CRA 35 3035
2014 SP(CRA)-01 25 63
2014 SP(CRA)-02 36 185
2014 SP(CRA)-03 34 358
2014 SP(CRA)-04 33 927
2014 SP(CRA)-05 35 819
2014 SP(CRA)-06 36 221
2014 SP(CRA)-07 39 226
2014 SP(CRA)-08 34 184
2014 SP(CRA)-09 38 21

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 SP-CRA 41 2371
2017 SP(CRA)-01 46 41
2017 SP(CRA)-02 36 122
2017 SP(CRA)-03 45 236
2017 SP(CRA)-04 41 685
2017 SP(CRA)-05 41 627
2017 SP(CRA)-06 33 191
2017 SP(CRA)-07 43 219
2017 SP(CRA)-08 44 193
2017 SP(CRA)-09 30 20
2014 SP-CRA 41 3035
2014 SP(CRA)-01 41 63
2014 SP(CRA)-02 37 185
2014 SP(CRA)-03 42 358
2014 SP(CRA)-04 42 927
2014 SP(CRA)-05 42 819
2014 SP(CRA)-06 45 221
2014 SP(CRA)-07 41 226
2014 SP(CRA)-08 36 184
2014 SP(CRA)-09 38 21

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 SP-CRA 23 2371
2017 SP(CRA)-01 19 41
2017 SP(CRA)-02 20 122
2017 SP(CRA)-03 19 236
2017 SP(CRA)-04 19 685
2017 SP(CRA)-05 26 627
2017 SP(CRA)-06 28 191
2017 SP(CRA)-07 25 219
2017 SP(CRA)-08 28 193
2014 SP-CRA 22 3035
2014 SP(CRA)-01 21 63
2014 SP(CRA)-02 19 185
2014 SP(CRA)-03 20 358
2014 SP(CRA)-04 20 927
2014 SP(CRA)-05 25 819
2014 SP(CRA)-06 28 221
2014 SP(CRA)-07 24 226
2014 SP(CRA)-08 24 184
2014 SP(CRA)-09 33 21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 SP-CRA 54 2371
2017 SP(CRA)-01 49 41
2017 SP(CRA)-02 48 122
2017 SP(CRA)-03 53 236
2017 SP(CRA)-04 54 685
2017 SP(CRA)-05 54 627
2017 SP(CRA)-06 54 191
2017 SP(CRA)-07 56 219
2017 SP(CRA)-08 63 193
2017 SP(CRA)-09 65 20
2014 SP-CRA 56 3035
2014 SP(CRA)-01 48 63
2014 SP(CRA)-02 52 185
2014 SP(CRA)-03 54 358
2014 SP(CRA)-04 58 927
2014 SP(CRA)-05 57 819
2014 SP(CRA)-06 58 221
2014 SP(CRA)-07 50 226
2014 SP(CRA)-08 60 184
2014 SP(CRA)-09 53 21
2014 SP(CRA)-10 67 12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 SP-CRA 32 2371
2017 SP(CRA)-01 27 41
2017 SP(CRA)-02 30 122
2017 SP(CRA)-03 32 236
2017 SP(CRA)-04 33 685
2017 SP(CRA)-05 34 627
2017 SP(CRA)-06 29 191
2017 SP(CRA)-07 33 219
2017 SP(CRA)-08 29 193
2017 SP(CRA)-09 30 20
2014 SP-CRA 33 3035
2014 SP(CRA)-01 21 63
2014 SP(CRA)-02 32 185
2014 SP(CRA)-03 31 358
2014 SP(CRA)-04 32 927
2014 SP(CRA)-05 33 819
2014 SP(CRA)-06 39 221
2014 SP(CRA)-07 30 226
2014 SP(CRA)-08 34 184
2014 SP(CRA)-09 43 21

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 SP-CRA 1 2371
2017 SP(CRA)-01 0 41
2017 SP(CRA)-04 1 685
2017 SP(CRA)-08 0 193
2014 SP-CRA 1 3035
2014 SP(CRA)-01 0 63
2014 SP(CRA)-05 1 819
2014 SP(CRA)-06 2 221
2014 SP(CRA)-08 0 184
2014 SP(CRA)-09 0 21
2014 SP(CRA)-10 0 12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 SP-CRA 10 2371
2017 SP(CRA)-01 0 41
2017 SP(CRA)-02 6 122
2017 SP(CRA)-03 10 236
2017 SP(CRA)-04 11 685
2017 SP(CRA)-05 10 627
2017 SP(CRA)-06 10 191
2017 SP(CRA)-07 11 219
2017 SP(CRA)-08 8 193
2014 SP-CRA 9 3035
2014 SP(CRA)-02 8 185
2014 SP(CRA)-03 8 358
2014 SP(CRA)-04 10 927
2014 SP(CRA)-05 9 819
2014 SP(CRA)-06 9 221
2014 SP(CRA)-07 6 226
2014 SP(CRA)-08 8 184
2014 SP(CRA)-10 0 12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 SP-CRA 9 2371
2017 SP(CRA)-02 6 122
2017 SP(CRA)-03 8 236
2017 SP(CRA)-04 10 685
2017 SP(CRA)-05 9 627
2017 SP(CRA)-06 9 191
2017 SP(CRA)-07 8 219
2017 SP(CRA)-08 4 193
2014 SP-CRA 10 3035
2014 SP(CRA)-02 8 185
2014 SP(CRA)-03 7 358
2014 SP(CRA)-04 10 927
2014 SP(CRA)-05 12 819
2014 SP(CRA)-06 12 221
2014 SP(CRA)-07 8 226
2014 SP(CRA)-08 8 184

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 SP-CRA 48 2371
2017 SP(CRA)-01 44 41
2017 SP(CRA)-02 44 122
2017 SP(CRA)-03 48 236
2017 SP(CRA)-04 50 685
2017 SP(CRA)-05 50 627
2017 SP(CRA)-06 47 191
2017 SP(CRA)-07 48 219
2017 SP(CRA)-08 43 193
2017 SP(CRA)-09 55 20
2014 SP-CRA 45 3035
2014 SP(CRA)-01 35 63
2014 SP(CRA)-02 44 185
2014 SP(CRA)-03 46 358
2014 SP(CRA)-04 45 927
2014 SP(CRA)-05 47 819
2014 SP(CRA)-06 52 221
2014 SP(CRA)-07 38 226
2014 SP(CRA)-08 36 184
2014 SP(CRA)-09 38 21
2014 SP(CRA)-10 66 12

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 SP-CRA 23 2371
2017 SP(CRA)-01 27 41
2017 SP(CRA)-02 25 122
2017 SP(CRA)-03 21 236
2017 SP(CRA)-04 25 685
2017 SP(CRA)-05 22 627
2017 SP(CRA)-06 23 191
2017 SP(CRA)-07 22 219
2017 SP(CRA)-08 23 193
2014 SP-CRA 25 3035
2014 SP(CRA)-01 25 63
2014 SP(CRA)-02 28 185
2014 SP(CRA)-03 22 358
2014 SP(CRA)-04 26 927
2014 SP(CRA)-05 24 819
2014 SP(CRA)-06 27 221
2014 SP(CRA)-07 23 226
2014 SP(CRA)-08 24 184
2014 SP(CRA)-09 29 21

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 SP-CRA 14 2371
2017 SP(CRA)-02 16 122
2017 SP(CRA)-03 16 236
2017 SP(CRA)-04 16 685
2017 SP(CRA)-05 15 627
2017 SP(CRA)-06 14 191
2017 SP(CRA)-07 11 219
2017 SP(CRA)-08 10 193
2014 SP-CRA 14 3035
2014 SP(CRA)-01 11 63
2014 SP(CRA)-02 18 185
2014 SP(CRA)-03 15 358
2014 SP(CRA)-04 13 927
2014 SP(CRA)-05 13 819
2014 SP(CRA)-06 15 221
2014 SP(CRA)-07 12 226
2014 SP(CRA)-08 11 184
2014 SP(CRA)-09 0 21

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 45 2370
2017 SP(CRA)-01 39 41
2017 SP(CRA)-02 43 122
2017 SP(CRA)-03 47 237
2017 SP(CRA)-04 41 683
2017 SP(CRA)-05 46 627
2017 SP(CRA)-06 47 191
2017 SP(CRA)-07 47 219
2017 SP(CRA)-08 50 193
2017 SP(CRA)-09 50 20
2014 SP-CRA 48 3032
2014 SP(CRA)-01 52 63
2014 SP(CRA)-02 50 185
2014 SP(CRA)-03 42 357
2014 SP(CRA)-04 45 925
2014 SP(CRA)-05 51 819
2014 SP(CRA)-06 50 221
2014 SP(CRA)-07 50 226
2014 SP(CRA)-08 55 184
2014 SP(CRA)-09 43 21
2014 SP(CRA)-10 66 12

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 26 2370
2017 SP(CRA)-01 24 41
2017 SP(CRA)-02 24 122
2017 SP(CRA)-03 24 237
2017 SP(CRA)-04 25 683
2017 SP(CRA)-05 25 627
2017 SP(CRA)-06 28 191
2017 SP(CRA)-07 32 219
2017 SP(CRA)-08 33 193
2017 SP(CRA)-09 30 20
2014 SP-CRA 29 3032
2014 SP(CRA)-01 27 63
2014 SP(CRA)-02 29 185
2014 SP(CRA)-03 24 357
2014 SP(CRA)-04 27 925
2014 SP(CRA)-05 30 819
2014 SP(CRA)-06 29 221
2014 SP(CRA)-07 32 226
2014 SP(CRA)-08 33 184
2014 SP(CRA)-09 24 21

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 4 2370
2017 SP(CRA)-03 4 237
2017 SP(CRA)-04 3 683
2017 SP(CRA)-05 4 627
2017 SP(CRA)-07 5 219
2017 SP(CRA)-08 5 193
2014 SP-CRA 4 3032
2014 SP(CRA)-02 3 185
2014 SP(CRA)-03 3 357
2014 SP(CRA)-04 4 925
2014 SP(CRA)-05 5 819
2014 SP(CRA)-06 6 221
2014 SP(CRA)-07 4 226
2014 SP(CRA)-08 4 184

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 26 2370
2017 SP(CRA)-01 22 41
2017 SP(CRA)-02 24 122
2017 SP(CRA)-03 25 237
2017 SP(CRA)-04 28 683
2017 SP(CRA)-05 29 627
2017 SP(CRA)-06 27 191
2017 SP(CRA)-07 22 219
2017 SP(CRA)-08 19 193
2014 SP-CRA 25 3032
2014 SP(CRA)-01 13 63
2014 SP(CRA)-02 24 185
2014 SP(CRA)-03 22 357
2014 SP(CRA)-04 25 925
2014 SP(CRA)-05 30 819
2014 SP(CRA)-06 30 221
2014 SP(CRA)-07 17 226
2014 SP(CRA)-08 18 184

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 9 2370
2017 SP(CRA)-02 9 122
2017 SP(CRA)-03 8 237
2017 SP(CRA)-04 9 683
2017 SP(CRA)-05 11 627
2017 SP(CRA)-06 7 191
2017 SP(CRA)-07 10 219
2017 SP(CRA)-08 10 193
2014 SP-CRA 11 3032
2014 SP(CRA)-01 8 63
2014 SP(CRA)-02 13 185
2014 SP(CRA)-03 9 357
2014 SP(CRA)-04 11 925
2014 SP(CRA)-05 12 819
2014 SP(CRA)-06 14 221
2014 SP(CRA)-07 11 226
2014 SP(CRA)-08 11 184
2014 SP(CRA)-10 0 12

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 6 2370
2017 SP(CRA)-02 7 122
2017 SP(CRA)-03 7 237
2017 SP(CRA)-04 5 683
2017 SP(CRA)-05 8 627
2017 SP(CRA)-06 7 191
2017 SP(CRA)-07 6 219
2017 SP(CRA)-08 5 193
2017 SP(CRA)-09 0 20
2014 SP-CRA 6 3032
2014 SP(CRA)-02 8 185
2014 SP(CRA)-03 10 357
2014 SP(CRA)-04 6 925
2014 SP(CRA)-05 6 819
2014 SP(CRA)-06 4 221
2014 SP(CRA)-07 6 226
2014 SP(CRA)-08 3 184
2014 SP(CRA)-10 0 12

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 13 2370
2017 SP(CRA)-02 12 122
2017 SP(CRA)-03 14 237
2017 SP(CRA)-04 12 683
2017 SP(CRA)-05 15 627
2017 SP(CRA)-06 13 191
2017 SP(CRA)-07 12 219
2017 SP(CRA)-08 12 193
2014 SP-CRA 15 3032
2014 SP(CRA)-01 16 63
2014 SP(CRA)-02 17 185
2014 SP(CRA)-03 14 357
2014 SP(CRA)-04 14 925
2014 SP(CRA)-05 14 819
2014 SP(CRA)-06 17 221
2014 SP(CRA)-07 17 226
2014 SP(CRA)-08 13 184

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 SP-CRA 9 2370
2017 SP(CRA)-02 7 122
2017 SP(CRA)-03 11 237
2017 SP(CRA)-04 12 683
2017 SP(CRA)-05 8 627
2017 SP(CRA)-06 7 191
2017 SP(CRA)-07 8 219
2017 SP(CRA)-08 10 193
2014 SP-CRA 9 3032
2014 SP(CRA)-01 8 63
2014 SP(CRA)-02 8 185
2014 SP(CRA)-03 10 357
2014 SP(CRA)-04 8 925
2014 SP(CRA)-05 8 819
2014 SP(CRA)-06 9 221
2014 SP(CRA)-07 10 226
2014 SP(CRA)-08 10 184
2014 SP(CRA)-10 0 12

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 28 2370
2017 SP(CRA)-01 40 41
2017 SP(CRA)-02 33 122
2017 SP(CRA)-03 22 237
2017 SP(CRA)-04 29 683
2017 SP(CRA)-05 29 627
2017 SP(CRA)-06 30 191
2017 SP(CRA)-07 29 219
2017 SP(CRA)-08 25 193
2014 SP-CRA 27 3032
2014 SP(CRA)-01 29 63
2014 SP(CRA)-02 23 185
2014 SP(CRA)-03 30 357
2014 SP(CRA)-04 29 925
2014 SP(CRA)-05 25 819
2014 SP(CRA)-06 27 221
2014 SP(CRA)-07 25 226
2014 SP(CRA)-08 26 184
2014 SP(CRA)-09 24 21

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 14 2214
2017 SP(CRA)-01 15 40
2017 SP(CRA)-02 17 113
2017 SP(CRA)-03 18 221
2017 SP(CRA)-04 13 644
2017 SP(CRA)-05 14 577
2017 SP(CRA)-06 13 177
2017 SP(CRA)-07 11 205
2017 SP(CRA)-08 10 183
2017 SP(CRA)-09 26 19
2014 SP-CRA 15 2839
2014 SP(CRA)-01 16 62
2014 SP(CRA)-02 18 170
2014 SP(CRA)-03 17 321
2014 SP(CRA)-04 15 866
2014 SP(CRA)-05 14 768
2014 SP(CRA)-06 15 213
2014 SP(CRA)-07 13 211
2014 SP(CRA)-08 12 178

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 17 2214
2017 SP(CRA)-01 12 40
2017 SP(CRA)-02 19 113
2017 SP(CRA)-03 17 221
2017 SP(CRA)-04 16 644
2017 SP(CRA)-05 18 577
2017 SP(CRA)-06 18 177
2017 SP(CRA)-07 16 205
2017 SP(CRA)-08 23 183
2014 SP-CRA 18 2839
2014 SP(CRA)-01 16 62
2014 SP(CRA)-02 14 170
2014 SP(CRA)-03 21 321
2014 SP(CRA)-04 19 866
2014 SP(CRA)-05 17 768
2014 SP(CRA)-06 15 213
2014 SP(CRA)-07 21 211
2014 SP(CRA)-08 16 178

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 12 2214
2017 SP(CRA)-01 12 40
2017 SP(CRA)-02 12 113
2017 SP(CRA)-03 17 221
2017 SP(CRA)-04 11 644
2017 SP(CRA)-05 11 577
2017 SP(CRA)-06 15 177
2017 SP(CRA)-07 9 205
2017 SP(CRA)-08 12 183
2014 SP-CRA 11 2839
2014 SP(CRA)-01 8 62
2014 SP(CRA)-02 12 170
2014 SP(CRA)-03 11 321
2014 SP(CRA)-04 12 866
2014 SP(CRA)-05 12 768
2014 SP(CRA)-06 9 213
2014 SP(CRA)-07 12 211
2014 SP(CRA)-08 12 178
2014 SP(CRA)-10 0 12

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 8 2214
2017 SP(CRA)-01 12 40
2017 SP(CRA)-03 10 221
2017 SP(CRA)-04 6 644
2017 SP(CRA)-05 8 577
2017 SP(CRA)-06 11 177
2017 SP(CRA)-07 9 205
2017 SP(CRA)-08 9 183
2017 SP(CRA)-09 26 19
2014 SP-CRA 9 2839
2014 SP(CRA)-01 13 62
2014 SP(CRA)-02 11 170
2014 SP(CRA)-03 7 321
2014 SP(CRA)-04 9 866
2014 SP(CRA)-05 10 768
2014 SP(CRA)-06 7 213
2014 SP(CRA)-07 10 211
2014 SP(CRA)-08 8 178
2014 SP(CRA)-10 0 12

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 9 2214
2017 SP(CRA)-02 8 113
2017 SP(CRA)-03 11 221
2017 SP(CRA)-04 8 644
2017 SP(CRA)-05 8 577
2017 SP(CRA)-06 12 177
2017 SP(CRA)-07 8 205
2017 SP(CRA)-08 6 183
2014 SP-CRA 9 2839
2014 SP(CRA)-01 16 62
2014 SP(CRA)-02 12 170
2014 SP(CRA)-03 8 321
2014 SP(CRA)-04 9 866
2014 SP(CRA)-05 11 768
2014 SP(CRA)-06 10 213
2014 SP(CRA)-07 6 211
2014 SP(CRA)-08 10 178

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 10 2214
2017 SP(CRA)-02 11 113
2017 SP(CRA)-03 7 221
2017 SP(CRA)-04 10 644
2017 SP(CRA)-05 11 577
2017 SP(CRA)-06 11 177
2017 SP(CRA)-07 10 205
2017 SP(CRA)-08 13 183
2014 SP-CRA 11 2839
2014 SP(CRA)-01 18 62
2014 SP(CRA)-02 12 170
2014 SP(CRA)-03 11 321
2014 SP(CRA)-04 10 866
2014 SP(CRA)-05 14 768
2014 SP(CRA)-06 11 213
2014 SP(CRA)-07 9 211
2014 SP(CRA)-08 11 178
2014 SP(CRA)-10 0 12

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 13 2214
2017 SP(CRA)-02 11 113
2017 SP(CRA)-03 11 221
2017 SP(CRA)-04 12 644
2017 SP(CRA)-05 11 577
2017 SP(CRA)-06 12 177
2017 SP(CRA)-07 18 205
2017 SP(CRA)-08 26 183
2014 SP-CRA 12 2839
2014 SP(CRA)-02 7 170
2014 SP(CRA)-03 9 321
2014 SP(CRA)-04 9 866
2014 SP(CRA)-05 14 768
2014 SP(CRA)-06 17 213
2014 SP(CRA)-07 16 211
2014 SP(CRA)-08 16 178
2014 SP(CRA)-09 30 20

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 8 2214
2017 SP(CRA)-01 12 40
2017 SP(CRA)-02 6 113
2017 SP(CRA)-03 8 221
2017 SP(CRA)-04 9 644
2017 SP(CRA)-05 9 577
2017 SP(CRA)-06 12 177
2017 SP(CRA)-07 8 205
2017 SP(CRA)-08 5 183
2017 SP(CRA)-09 0 19
2014 SP-CRA 8 2839
2014 SP(CRA)-01 8 62
2014 SP(CRA)-02 8 170
2014 SP(CRA)-03 7 321
2014 SP(CRA)-04 8 866
2014 SP(CRA)-05 10 768
2014 SP(CRA)-06 8 213
2014 SP(CRA)-07 8 211
2014 SP(CRA)-08 5 178
2014 SP(CRA)-10 0 12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 13 2214
2017 SP(CRA)-02 11 113
2017 SP(CRA)-03 10 221
2017 SP(CRA)-04 15 644
2017 SP(CRA)-05 13 577
2017 SP(CRA)-06 10 177
2017 SP(CRA)-07 14 205
2017 SP(CRA)-08 16 183
2014 SP-CRA 12 2839
2014 SP(CRA)-01 15 62
2014 SP(CRA)-02 11 170
2014 SP(CRA)-03 13 321
2014 SP(CRA)-04 13 866
2014 SP(CRA)-05 13 768
2014 SP(CRA)-06 9 213
2014 SP(CRA)-07 9 211
2014 SP(CRA)-08 7 178

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 SP-CRA 20 2214
2017 SP(CRA)-02 14 113
2017 SP(CRA)-03 19 221
2017 SP(CRA)-04 22 644
2017 SP(CRA)-05 18 577
2017 SP(CRA)-06 16 177
2017 SP(CRA)-07 24 205
2017 SP(CRA)-08 25 183
2017 SP(CRA)-09 26 19
2014 SP-CRA 19 2839
2014 SP(CRA)-01 8 62
2014 SP(CRA)-02 13 170
2014 SP(CRA)-03 16 321
2014 SP(CRA)-04 18 866
2014 SP(CRA)-05 20 768
2014 SP(CRA)-06 24 213
2014 SP(CRA)-07 20 211
2014 SP(CRA)-08 19 178
2014 SP(CRA)-09 30 20

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 7 2214
2017 SP(CRA)-02 5 113
2017 SP(CRA)-03 5 221
2017 SP(CRA)-04 8 644
2017 SP(CRA)-05 6 577
2017 SP(CRA)-06 9 177
2017 SP(CRA)-07 7 205
2017 SP(CRA)-08 9 183
2014 SP-CRA 7 2839
2014 SP(CRA)-02 6 170
2014 SP(CRA)-03 5 321
2014 SP(CRA)-04 8 866
2014 SP(CRA)-05 8 768
2014 SP(CRA)-06 9 213
2014 SP(CRA)-07 9 211
2014 SP(CRA)-08 7 178
2014 SP(CRA)-09 0 20
2014 SP(CRA)-10 0 12

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 SP-CRA 43 2214
2017 SP(CRA)-01 42 40
2017 SP(CRA)-02 35 113
2017 SP(CRA)-03 35 221
2017 SP(CRA)-04 44 644
2017 SP(CRA)-05 46 577
2017 SP(CRA)-06 43 177
2017 SP(CRA)-07 46 205
2017 SP(CRA)-08 42 183
2017 SP(CRA)-09 32 19
2014 SP-CRA 42 2839
2014 SP(CRA)-01 34 62
2014 SP(CRA)-02 38 170
2014 SP(CRA)-03 40 321
2014 SP(CRA)-04 42 866
2014 SP(CRA)-05 44 768
2014 SP(CRA)-06 46 213
2014 SP(CRA)-07 44 211
2014 SP(CRA)-08 40 178
2014 SP(CRA)-09 60 20

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 1 2214
2017 SP(CRA)-01 0 40
2017 SP(CRA)-04 2 644
2017 SP(CRA)-06 3 177
2017 SP(CRA)-09 0 19
2014 SP-CRA 1 2839
2014 SP(CRA)-01 0 62
2014 SP(CRA)-04 1 866
2014 SP(CRA)-05 1 768
2014 SP(CRA)-09 0 20
2014 SP(CRA)-10 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 50 2214
2017 SP(CRA)-01 38 40
2017 SP(CRA)-02 45 113
2017 SP(CRA)-03 43 221
2017 SP(CRA)-04 50 644
2017 SP(CRA)-05 52 577
2017 SP(CRA)-06 51 177
2017 SP(CRA)-07 55 205
2017 SP(CRA)-08 50 183
2017 SP(CRA)-09 42 19
2014 SP-CRA 50 2839
2014 SP(CRA)-01 45 62
2014 SP(CRA)-02 52 170
2014 SP(CRA)-03 50 321
2014 SP(CRA)-04 48 866
2014 SP(CRA)-05 51 768
2014 SP(CRA)-06 55 213
2014 SP(CRA)-07 46 211
2014 SP(CRA)-08 49 178
2014 SP(CRA)-09 55 20
2014 SP(CRA)-10 42 12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 1 2214
2017 SP(CRA)-01 0 40
2017 SP(CRA)-04 1 644
2017 SP(CRA)-06 0 177
2017 SP(CRA)-09 0 19

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 SP-CRA 13 2214
2017 SP(CRA)-02 13 113
2017 SP(CRA)-03 14 221
2017 SP(CRA)-04 14 644
2017 SP(CRA)-05 14 577
2017 SP(CRA)-06 8 177
2017 SP(CRA)-07 8 205
2017 SP(CRA)-08 11 183
2014 SP-CRA 12 2839
2014 SP(CRA)-01 11 62
2014 SP(CRA)-02 9 170
2014 SP(CRA)-03 14 321
2014 SP(CRA)-04 11 866
2014 SP(CRA)-05 12 768
2014 SP(CRA)-06 18 213
2014 SP(CRA)-07 11 211
2014 SP(CRA)-08 9 178

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 SP-CRA 92 8 2376
2017 SP(CRA)-01 90 10 41
2017 SP(CRA)-02 89 11 122
2017 SP(CRA)-03 86 14 236
2017 SP(CRA)-04 91 9 689
2017 SP(CRA)-05 93 7 629
2017 SP(CRA)-06 93 7 191
2017 SP(CRA)-07 94 6 218
2017 SP(CRA)-08 95 5 193
2017 SP(CRA)-09 90 10 20

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 20 19 20 5 6 23 7 56 16 16426
2017 SP(CRA)-01 25 29 15 3 4 20 5 71 9 302
2017 SP(CRA)-02 26 25 21 5 5 12 5 62 12 725
2017 SP(CRA)-03 26 20 17 3 4 21 9 66 9 2152
2017 SP(CRA)-04 23 19 17 4 5 24 9 61 13 5424
2017 SP(CRA)-05 18 19 21 6 8 23 6 51 20 3974
2017 SP(CRA)-06 13 17 23 8 7 26 6 45 22 1066
2017 SP(CRA)-07 14 19 24 7 7 23 6 47 20 1264
2017 SP(CRA)-08 14 19 24 6 5 26 6 48 16 1204
2017 SP(CRA)-09 17 16 19 3 6 32 8 55 14 106
2017 SP(CRA)-10 32 20 10 4 2 26 6 77 9 50
2014 SP-CRA 21 21 19 6 6 22 6 57 16 18889
2014 SP(CRA)-01 27 25 19 5 3 15 7 66 10 413
2014 SP(CRA)-02 23 28 21 5 6 11 6 62 13 1087
2014 SP(CRA)-03 26 23 16 5 4 19 7 66 12 2688
2014 SP(CRA)-04 22 20 18 5 5 23 6 60 14 6185
2014 SP(CRA)-05 18 20 20 7 7 23 5 53 20 4523
2014 SP(CRA)-06 14 20 21 6 8 26 5 49 20 1251
2014 SP(CRA)-07 16 17 24 7 6 26 5 47 19 1352
2014 SP(CRA)-08 16 18 20 7 5 27 6 52 18 1171
2014 SP(CRA)-09 25 19 15 10 4 24 3 60 20 96
2014 SP(CRA)-10 16 14 34 2 6 20 8 42 11 50

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 35 32 16 5 4 7 1 73 10 16409
2017 SP(CRA)-01 35 38 14 3 2 7 2 79 6 302
2017 SP(CRA)-02 38 33 16 5 4 3 1 74 9 721
2017 SP(CRA)-03 41 30 13 3 3 8 2 79 6 2145
2017 SP(CRA)-04 39 32 14 4 3 7 1 77 8 5417
2017 SP(CRA)-05 31 31 17 7 6 8 1 68 13 3975
2017 SP(CRA)-06 27 35 16 8 6 7 1 67 15 1069
2017 SP(CRA)-07 28 35 19 6 5 6 1 67 12 1262
2017 SP(CRA)-08 29 35 19 5 4 6 1 70 9 1204
2017 SP(CRA)-09 32 33 14 5 6 10 0 72 12 106
2017 SP(CRA)-10 52 32 12 2 0 2 0 86 2 50
2014 SP-CRA 36 33 15 5 4 7 1 74 10 18866
2014 SP(CRA)-01 40 35 12 4 2 6 1 80 7 411
2014 SP(CRA)-02 36 36 14 5 3 5 1 76 9 1085
2014 SP(CRA)-03 42 33 12 4 3 6 1 80 7 2685
2014 SP(CRA)-04 39 32 14 4 3 7 1 77 8 6175
2014 SP(CRA)-05 32 33 16 6 4 7 1 71 12 4515
2014 SP(CRA)-06 28 34 16 7 7 8 0 68 14 1253
2014 SP(CRA)-07 31 31 20 6 4 8 1 68 11 1352
2014 SP(CRA)-08 30 35 18 5 3 8 1 72 8 1170
2014 SP(CRA)-09 42 30 16 6 2 4 0 75 9 96
2014 SP(CRA)-10 43 23 23 0 2 8 0 72 2 51
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 27 53 11 6 2 2 0 81 8 16449
2017 SP(CRA)-01 19 48 18 7 3 5 0 71 11 302
2017 SP(CRA)-02 25 49 14 6 3 2 0 76 9 724
2017 SP(CRA)-03 22 50 15 7 2 3 0 74 10 2155
2017 SP(CRA)-04 24 52 13 8 2 2 0 77 10 5434
2017 SP(CRA)-05 28 55 9 6 1 1 0 84 7 3979
2017 SP(CRA)-06 30 57 9 3 1 1 0 88 3 1070
2017 SP(CRA)-07 33 53 9 3 1 1 0 86 5 1265
2017 SP(CRA)-08 37 53 7 2 0 0 0 90 3 1206
2017 SP(CRA)-09 41 50 6 2 1 0 0 92 3 106
2017 SP(CRA)-10 36 58 2 2 2 0 0 94 4 50
2014 SP-CRA 25 52 12 7 2 2 0 79 9 18892
2014 SP(CRA)-01 22 47 13 6 5 5 2 74 12 413
2014 SP(CRA)-02 20 51 16 6 3 4 1 74 9 1089
2014 SP(CRA)-03 19 49 15 9 3 3 1 72 12 2688
2014 SP(CRA)-04 23 51 13 8 3 2 0 76 11 6185
2014 SP(CRA)-05 27 53 11 6 2 1 0 81 8 4523
2014 SP(CRA)-06 28 57 8 4 1 1 0 87 5 1253
2014 SP(CRA)-07 30 55 8 5 2 1 0 85 6 1352
2014 SP(CRA)-08 36 53 7 3 1 1 0 89 4 1169
2014 SP(CRA)-09 46 49 2 1 2 0 0 95 3 96
2014 SP(CRA)-10 45 47 0 2 4 0 2 94 6 51

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 16 31 21 8 5 17 3 58 16 16414
2017 SP(CRA)-01 15 36 19 7 3 17 3 64 12 301
2017 SP(CRA)-02 19 33 23 7 5 10 3 60 14 720
2017 SP(CRA)-03 19 31 20 6 3 17 3 63 11 2147
2017 SP(CRA)-04 18 31 20 8 4 15 3 60 15 5424
2017 SP(CRA)-05 14 31 20 10 6 16 2 55 20 3971
2017 SP(CRA)-06 11 28 24 12 6 18 3 49 22 1069
2017 SP(CRA)-07 13 29 23 8 5 18 4 54 17 1265
2017 SP(CRA)-08 11 28 25 7 2 23 4 53 13 1203
2017 SP(CRA)-09 8 20 28 7 4 26 9 41 16 106
2017 SP(CRA)-10 14 28 14 6 6 32 0 62 18 50
2014 SP-CRA 13 27 23 10 7 16 4 50 21 18882
2014 SP(CRA)-01 17 30 21 9 5 13 6 57 17 413
2014 SP(CRA)-02 13 31 24 9 4 14 4 55 16 1087
2014 SP(CRA)-03 15 28 23 9 4 16 5 55 17 2687
2014 SP(CRA)-04 13 29 23 9 7 15 4 52 20 6181
2014 SP(CRA)-05 12 27 24 11 8 15 3 47 24 4522
2014 SP(CRA)-06 10 24 23 13 8 18 3 43 27 1253
2014 SP(CRA)-07 10 23 25 9 9 21 4 44 23 1349
2014 SP(CRA)-08 10 21 24 10 7 22 5 43 23 1170
2014 SP(CRA)-09 14 25 21 8 7 20 5 52 21 96
2014 SP(CRA)-10 18 12 29 10 6 24 2 39 21 51

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 46 33 10 2 1 8 0 86 3 16428
2017 SP(CRA)-01 33 37 16 1 0 13 0 81 1 300
2017 SP(CRA)-02 40 35 11 3 1 9 1 83 4 721
2017 SP(CRA)-03 42 32 12 1 1 11 1 83 3 2152
2017 SP(CRA)-04 47 33 10 2 1 8 0 87 3 5430
2017 SP(CRA)-05 46 34 9 2 1 8 0 86 4 3974
2017 SP(CRA)-06 45 35 9 3 1 7 0 85 5 1069
2017 SP(CRA)-07 47 33 9 3 1 7 0 87 4 1265
2017 SP(CRA)-08 50 33 8 2 1 5 0 88 3 1205
2017 SP(CRA)-09 51 24 13 2 2 7 1 81 4 105
2017 SP(CRA)-10 68 24 2 0 0 6 0 98 0 50
2014 SP-CRA 40 34 12 2 1 9 1 83 4 18890
2014 SP(CRA)-01 34 37 12 2 2 12 1 82 5 413
2014 SP(CRA)-02 33 36 16 2 1 11 1 77 4 1089
2014 SP(CRA)-03 38 33 14 2 1 13 1 81 3 2688
2014 SP(CRA)-04 42 33 12 2 1 10 1 83 4 6183
2014 SP(CRA)-05 39 36 12 2 2 8 1 83 4 4523
2014 SP(CRA)-06 40 37 11 3 1 7 0 83 5 1253
2014 SP(CRA)-07 45 34 10 2 1 7 0 86 4 1352
2014 SP(CRA)-08 47 34 8 2 1 7 1 88 3 1170
2014 SP(CRA)-09 57 24 9 3 0 6 0 87 3 96
2014 SP(CRA)-10 55 22 14 2 2 6 0 81 4 51

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 35 34 14 4 2 11 0 77 7 16399
2017 SP(CRA)-01 27 36 17 2 1 16 0 76 4 299
2017 SP(CRA)-02 36 32 14 4 3 12 1 77 7 721
2017 SP(CRA)-03 35 33 14 3 2 13 1 79 5 2141
2017 SP(CRA)-04 36 33 13 4 2 12 1 79 6 5420
2017 SP(CRA)-05 32 34 14 6 3 10 0 74 10 3970
2017 SP(CRA)-06 32 33 15 5 4 11 0 73 10 1069
2017 SP(CRA)-07 36 36 13 4 2 9 0 79 7 1262
2017 SP(CRA)-08 39 35 13 4 1 7 0 81 6 1204
2017 SP(CRA)-09 44 28 14 2 2 9 0 80 4 106
2017 SP(CRA)-10 46 36 4 0 2 12 0 93 2 50
2014 SP-CRA 31 33 16 5 3 12 1 74 8 18881
2014 SP(CRA)-01 30 33 15 3 2 15 2 75 6 413
2014 SP(CRA)-02 28 34 19 4 2 12 1 71 7 1088
2014 SP(CRA)-03 32 32 16 3 2 15 1 75 5 2685
2014 SP(CRA)-04 31 32 16 4 3 13 1 74 8 6180
2014 SP(CRA)-05 28 35 16 6 4 10 0 71 11 4521
2014 SP(CRA)-06 29 33 16 7 4 10 0 70 12 1252
2014 SP(CRA)-07 35 33 14 4 3 12 0 77 7 1352
2014 SP(CRA)-08 40 34 12 3 2 9 1 82 5 1171
2014 SP(CRA)-09 44 28 10 4 0 14 0 83 5 96
2014 SP(CRA)-10 47 25 14 6 4 4 0 76 10 51
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 SP-CRA 7 93 16398
2017 SP(CRA)-01 4 96 299
2017 SP(CRA)-02 9 91 721
2017 SP(CRA)-03 5 95 2146
2017 SP(CRA)-04 7 93 5412
2017 SP(CRA)-05 8 92 3970
2017 SP(CRA)-06 8 92 1069
2017 SP(CRA)-07 8 92 1263
2017 SP(CRA)-08 7 93 1204
2017 SP(CRA)-09 8 92 106
2014 SP-CRA 7 93 18866
2014 SP(CRA)-01 6 94 414
2014 SP(CRA)-02 8 92 1089
2014 SP(CRA)-03 7 93 2683
2014 SP(CRA)-04 7 93 6174
2014 SP(CRA)-05 8 92 4519
2014 SP(CRA)-06 8 92 1250
2014 SP(CRA)-07 5 95 1349
2014 SP(CRA)-08 6 94 1169
2014 SP(CRA)-09 5 95 95
2014 SP(CRA)-10 10 90 51

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 SP-CRA 33 1198
2017 SP(CRA)-02 39 61
2017 SP(CRA)-03 33 110
2017 SP(CRA)-04 31 385
2017 SP(CRA)-05 34 326
2017 SP(CRA)-06 21 83
2017 SP(CRA)-07 45 102
2017 SP(CRA)-08 35 90
2014 SP-CRA 32 1357
2014 SP(CRA)-01 38 24
2014 SP(CRA)-02 39 87
2014 SP(CRA)-03 34 179
2014 SP(CRA)-04 31 441
2014 SP(CRA)-05 32 367
2014 SP(CRA)-06 26 96
2014 SP(CRA)-07 25 73
2014 SP(CRA)-08 36 70

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 SP-CRA 79 1198
2017 SP(CRA)-01 83 12
2017 SP(CRA)-02 74 61
2017 SP(CRA)-03 72 110
2017 SP(CRA)-04 78 385
2017 SP(CRA)-05 80 326
2017 SP(CRA)-06 89 83
2017 SP(CRA)-07 83 102
2017 SP(CRA)-08 83 90
2014 SP-CRA 78 1357
2014 SP(CRA)-01 71 24
2014 SP(CRA)-02 69 87
2014 SP(CRA)-03 72 179
2014 SP(CRA)-04 79 441
2014 SP(CRA)-05 79 367
2014 SP(CRA)-06 76 96
2014 SP(CRA)-07 90 73
2014 SP(CRA)-08 77 70

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 SP-CRA 2 1198
2017 SP(CRA)-04 3 385
2014 SP-CRA 2 1357
2014 SP(CRA)-03 3 179
2014 SP(CRA)-04 2 441
2014 SP(CRA)-07 0 73

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 SP(CRA)-01 0 12
2017 SP(CRA)-02 0 61
2017 SP(CRA)-03 0 110
2017 SP(CRA)-05 0 326
2017 SP(CRA)-06 0 83
2017 SP(CRA)-07 0 102
2017 SP(CRA)-08 0 90
2014 SP(CRA)-01 0 24
2014 SP(CRA)-02 0 87
2014 SP(CRA)-03 0 179
2014 SP(CRA)-05 0 367
2014 SP(CRA)-06 0 96
2014 SP(CRA)-07 0 73
2014 SP(CRA)-08 0 70

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 SP-CRA 6 1198
2017 SP(CRA)-02 11 61
2017 SP(CRA)-03 11 110
2017 SP(CRA)-04 6 385
2017 SP(CRA)-05 6 326
2017 SP(CRA)-06 6 83
2017 SP(CRA)-07 6 102
2014 SP-CRA 5 1357
2014 SP(CRA)-01 0 24
2014 SP(CRA)-03 6 179
2014 SP(CRA)-04 5 441
2014 SP(CRA)-05 5 367
2014 SP(CRA)-08 9 70

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 SP-CRA 12 1198
2017 SP(CRA)-01 0 12
2017 SP(CRA)-03 12 110
2017 SP(CRA)-04 17 385
2017 SP(CRA)-05 13 326
2017 SP(CRA)-06 8 83
2017 SP(CRA)-07 5 102
2014 SP-CRA 10 1357
2014 SP(CRA)-01 0 24
2014 SP(CRA)-02 6 87
2014 SP(CRA)-03 7 179
2014 SP(CRA)-04 15 441
2014 SP(CRA)-05 10 367
2014 SP(CRA)-06 5 96

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 SP-CRA 8 1198
2017 SP(CRA)-01 0 12
2017 SP(CRA)-02 11 61
2017 SP(CRA)-03 13 110
2017 SP(CRA)-04 10 385
2017 SP(CRA)-05 6 326
2017 SP(CRA)-06 11 83
2017 SP(CRA)-08 8 90
2014 SP-CRA 10 1357
2014 SP(CRA)-02 9 87
2014 SP(CRA)-03 15 179
2014 SP(CRA)-04 10 441
2014 SP(CRA)-05 8 367
2014 SP(CRA)-06 19 96
2014 SP(CRA)-07 8 73
2014 SP(CRA)-08 9 70

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 SP-CRA 28 1193
2017 SP(CRA)-02 22 58
2017 SP(CRA)-03 27 110
2017 SP(CRA)-04 31 384
2017 SP(CRA)-05 32 326
2017 SP(CRA)-06 28 83
2017 SP(CRA)-07 28 102
2017 SP(CRA)-08 14 90
2014 SP-CRA 22 1354
2014 SP(CRA)-02 16 87
2014 SP(CRA)-03 22 178
2014 SP(CRA)-04 25 439
2014 SP(CRA)-05 19 367
2014 SP(CRA)-06 30 96
2014 SP(CRA)-07 19 73
2014 SP(CRA)-08 14 70

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 SP-CRA 18 1193
2017 SP(CRA)-02 12 58
2017 SP(CRA)-03 16 110
2017 SP(CRA)-04 23 384
2017 SP(CRA)-05 19 326
2017 SP(CRA)-06 16 83
2017 SP(CRA)-07 12 102
2017 SP(CRA)-08 8 90
2014 SP-CRA 18 1354
2014 SP(CRA)-02 15 87
2014 SP(CRA)-03 19 178
2014 SP(CRA)-04 21 439
2014 SP(CRA)-05 16 367
2014 SP(CRA)-06 17 96
2014 SP(CRA)-07 10 73
2014 SP(CRA)-08 21 70

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 SP-CRA 17 1193
2017 SP(CRA)-01 0 12
2017 SP(CRA)-02 10 58
2017 SP(CRA)-03 18 110
2017 SP(CRA)-04 16 384
2017 SP(CRA)-05 20 326
2017 SP(CRA)-06 23 83
2017 SP(CRA)-07 17 102
2017 SP(CRA)-08 12 90
2014 SP-CRA 14 1354
2014 SP(CRA)-02 9 87
2014 SP(CRA)-03 13 178
2014 SP(CRA)-04 16 439
2014 SP(CRA)-05 14 367
2014 SP(CRA)-06 18 96
2014 SP(CRA)-07 16 73

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 SP-CRA 7 1193
2017 SP(CRA)-02 9 58
2017 SP(CRA)-03 7 110
2017 SP(CRA)-04 7 384
2017 SP(CRA)-05 9 326
2017 SP(CRA)-07 11 102
2014 SP-CRA 6 1354
2014 SP(CRA)-02 6 87
2014 SP(CRA)-03 3 178
2014 SP(CRA)-04 8 439
2014 SP(CRA)-05 6 367
2014 SP(CRA)-06 6 96
2014 SP(CRA)-07 0 73

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 SP-CRA 25 1193
2017 SP(CRA)-02 22 58
2017 SP(CRA)-03 28 110
2017 SP(CRA)-04 21 384
2017 SP(CRA)-05 19 326
2017 SP(CRA)-06 37 83
2017 SP(CRA)-07 31 102
2017 SP(CRA)-08 36 90
2014 SP-CRA 23 1354
2014 SP(CRA)-01 25 24
2014 SP(CRA)-02 28 87
2014 SP(CRA)-03 22 178
2014 SP(CRA)-04 24 439
2014 SP(CRA)-05 22 367
2014 SP(CRA)-06 25 96
2014 SP(CRA)-07 18 73
2014 SP(CRA)-08 26 70

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 SP-CRA 26 1193
2017 SP(CRA)-01 0 12
2017 SP(CRA)-02 16 58
2017 SP(CRA)-03 23 110
2017 SP(CRA)-04 23 384
2017 SP(CRA)-05 26 326
2017 SP(CRA)-06 36 83
2017 SP(CRA)-07 33 102
2017 SP(CRA)-08 40 90
2014 SP-CRA 21 1354
2014 SP(CRA)-02 15 87
2014 SP(CRA)-03 12 178
2014 SP(CRA)-04 19 439
2014 SP(CRA)-05 23 367
2014 SP(CRA)-06 30 96
2014 SP(CRA)-07 25 73
2014 SP(CRA)-08 24 70

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 SP-CRA 5 1193
2017 SP(CRA)-01 0 12
2017 SP(CRA)-02 0 58
2017 SP(CRA)-03 5 110
2017 SP(CRA)-04 6 384
2017 SP(CRA)-05 4 326
2014 SP-CRA 2 1354
2014 SP(CRA)-01 0 24
2014 SP(CRA)-04 3 439
2014 SP(CRA)-05 2 367
2014 SP(CRA)-07 0 73

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 SP-CRA 1 1193
2017 SP(CRA)-01 0 12
2017 SP(CRA)-02 0 58
2017 SP(CRA)-05 2 326

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 SP-CRA 7 1193
2017 SP(CRA)-03 6 110
2017 SP(CRA)-04 9 384
2017 SP(CRA)-05 5 326
2017 SP(CRA)-07 6 102
2017 SP(CRA)-08 9 90
2014 SP-CRA 7 1354
2014 SP(CRA)-02 7 87
2014 SP(CRA)-03 6 178
2014 SP(CRA)-04 6 439
2014 SP(CRA)-05 8 367
2014 SP(CRA)-06 8 96

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 SP-CRA 13 1193
2017 SP(CRA)-02 12 58
2017 SP(CRA)-03 13 110
2017 SP(CRA)-04 14 384
2017 SP(CRA)-05 14 326
2017 SP(CRA)-06 13 83
2017 SP(CRA)-07 11 102
2017 SP(CRA)-08 14 90
2014 SP-CRA 13 1354
2014 SP(CRA)-01 0 24
2014 SP(CRA)-02 10 87
2014 SP(CRA)-03 10 178
2014 SP(CRA)-04 15 439
2014 SP(CRA)-05 14 367
2014 SP(CRA)-06 9 96
2014 SP(CRA)-07 16 73
2014 SP(CRA)-08 20 70

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 SP-CRA 1 1193
2017 SP(CRA)-01 0 12
2017 SP(CRA)-02 0 58
2017 SP(CRA)-04 1 384
2017 SP(CRA)-08 0 90

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 SP-CRA 20 1193
2017 SP(CRA)-02 22 58
2017 SP(CRA)-03 21 110
2017 SP(CRA)-04 20 384
2017 SP(CRA)-05 21 326
2017 SP(CRA)-06 8 83
2017 SP(CRA)-07 21 102
2017 SP(CRA)-08 18 90
2014 SP-CRA 19 1354
2014 SP(CRA)-01 21 24
2014 SP(CRA)-02 28 87
2014 SP(CRA)-03 24 178
2014 SP(CRA)-04 16 439
2014 SP(CRA)-05 22 367
2014 SP(CRA)-06 10 96
2014 SP(CRA)-07 26 73
2014 SP(CRA)-08 13 70

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 SP-CRA 0 1193
2017 SP(CRA)-01 0 12
2017 SP(CRA)-04 0 384
2017 SP(CRA)-06 0 83
2017 SP(CRA)-07 0 102
2017 SP(CRA)-08 0 90
2014 SP-CRA 1 1354
2014 SP(CRA)-02 0 87
2014 SP(CRA)-03 0 178
2014 SP(CRA)-06 0 96
2014 SP(CRA)-07 0 73

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 SP-CRA 20 1193
2017 SP(CRA)-02 28 58
2017 SP(CRA)-03 24 110
2017 SP(CRA)-04 20 384
2017 SP(CRA)-05 19 326
2017 SP(CRA)-06 13 83
2017 SP(CRA)-07 15 102
2017 SP(CRA)-08 20 90
2014 SP-CRA 29 1354
2014 SP(CRA)-01 50 24
2014 SP(CRA)-02 31 87
2014 SP(CRA)-03 36 178
2014 SP(CRA)-04 26 439
2014 SP(CRA)-05 26 367
2014 SP(CRA)-06 31 96
2014 SP(CRA)-07 33 73
2014 SP(CRA)-08 24 70

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 28 1197
2017 SP(CRA)-02 32 60
2017 SP(CRA)-03 32 110
2017 SP(CRA)-04 24 385
2017 SP(CRA)-05 30 326
2017 SP(CRA)-06 23 83
2017 SP(CRA)-07 34 102
2017 SP(CRA)-08 25 90
2014 SP-CRA 28 1358
2014 SP(CRA)-01 46 24
2014 SP(CRA)-02 31 87
2014 SP(CRA)-03 26 179
2014 SP(CRA)-04 25 440
2014 SP(CRA)-05 28 369
2014 SP(CRA)-06 28 96
2014 SP(CRA)-07 36 73
2014 SP(CRA)-08 27 70

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 15 1197
2017 SP(CRA)-02 17 60
2017 SP(CRA)-03 14 110
2017 SP(CRA)-04 11 385
2017 SP(CRA)-05 20 326
2017 SP(CRA)-06 16 83
2017 SP(CRA)-07 20 102
2017 SP(CRA)-08 14 90
2014 SP-CRA 14 1358
2014 SP(CRA)-02 23 87
2014 SP(CRA)-03 13 179
2014 SP(CRA)-04 12 440
2014 SP(CRA)-05 16 369
2014 SP(CRA)-06 6 96
2014 SP(CRA)-07 18 73
2014 SP(CRA)-08 21 70

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 3 1197
2017 SP(CRA)-05 5 326
2014 SP-CRA 3 1358
2014 SP(CRA)-04 2 440
2014 SP(CRA)-05 3 369

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 21 1197
2017 SP(CRA)-02 28 60
2017 SP(CRA)-03 21 110
2017 SP(CRA)-04 19 385
2017 SP(CRA)-05 22 326
2017 SP(CRA)-06 30 83
2017 SP(CRA)-07 18 102
2017 SP(CRA)-08 16 90
2014 SP-CRA 22 1358
2014 SP(CRA)-01 21 24
2014 SP(CRA)-02 25 87
2014 SP(CRA)-03 22 179
2014 SP(CRA)-04 20 440
2014 SP(CRA)-05 26 369
2014 SP(CRA)-06 26 96
2014 SP(CRA)-07 12 73
2014 SP(CRA)-08 11 70

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 5 1197
2017 SP(CRA)-03 5 110
2017 SP(CRA)-04 5 385
2017 SP(CRA)-05 7 326
2017 SP(CRA)-07 5 102
2014 SP-CRA 6 1358
2014 SP(CRA)-02 7 87
2014 SP(CRA)-03 7 179
2014 SP(CRA)-04 3 440
2014 SP(CRA)-05 8 369
2014 SP(CRA)-08 7 70

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 6 1197
2017 SP(CRA)-02 12 60
2017 SP(CRA)-03 6 110
2017 SP(CRA)-04 5 385
2017 SP(CRA)-05 8 326
2017 SP(CRA)-06 6 83
2017 SP(CRA)-07 7 102
2014 SP-CRA 5 1358
2014 SP(CRA)-02 7 87
2014 SP(CRA)-03 7 179
2014 SP(CRA)-04 5 440
2014 SP(CRA)-05 6 369

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 10 1197
2017 SP(CRA)-01 0 12
2017 SP(CRA)-02 10 60
2017 SP(CRA)-03 10 110
2017 SP(CRA)-04 9 385
2017 SP(CRA)-05 11 326
2017 SP(CRA)-06 10 83
2017 SP(CRA)-07 8 102
2017 SP(CRA)-08 6 90
2014 SP-CRA 10 1358
2014 SP(CRA)-03 11 179
2014 SP(CRA)-04 11 440
2014 SP(CRA)-05 10 369
2014 SP(CRA)-06 9 96
2014 SP(CRA)-07 10 73
2014 SP(CRA)-08 9 70

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 SP-CRA 7 1197
2017 SP(CRA)-03 9 110
2017 SP(CRA)-04 7 385
2017 SP(CRA)-05 7 326
2017 SP(CRA)-06 8 83
2017 SP(CRA)-08 9 90
2014 SP-CRA 9 1358
2014 SP(CRA)-02 15 87
2014 SP(CRA)-03 10 179
2014 SP(CRA)-04 7 440
2014 SP(CRA)-05 8 369
2014 SP(CRA)-06 16 96
2014 SP(CRA)-07 8 73

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 48 1197
2017 SP(CRA)-02 40 60
2017 SP(CRA)-03 41 110
2017 SP(CRA)-04 52 385
2017 SP(CRA)-05 46 326
2017 SP(CRA)-06 49 83
2017 SP(CRA)-07 49 102
2017 SP(CRA)-08 53 90
2014 SP-CRA 47 1358
2014 SP(CRA)-01 33 24
2014 SP(CRA)-02 40 87
2014 SP(CRA)-03 46 179
2014 SP(CRA)-04 52 440
2014 SP(CRA)-05 43 369
2014 SP(CRA)-06 47 96
2014 SP(CRA)-07 48 73
2014 SP(CRA)-08 50 70

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 7 1118
2017 SP(CRA)-02 9 53
2017 SP(CRA)-03 7 103
2017 SP(CRA)-04 7 366
2017 SP(CRA)-05 10 299
2017 SP(CRA)-06 9 78
2014 SP-CRA 8 1281
2014 SP(CRA)-02 15 81
2014 SP(CRA)-03 7 166
2014 SP(CRA)-04 7 416
2014 SP(CRA)-05 8 347
2014 SP(CRA)-07 15 69
2014 SP(CRA)-08 7 68

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 13 1118
2017 SP(CRA)-02 11 53
2017 SP(CRA)-03 12 103
2017 SP(CRA)-04 12 366
2017 SP(CRA)-05 15 299
2017 SP(CRA)-06 14 78
2017 SP(CRA)-07 7 95
2017 SP(CRA)-08 14 86
2014 SP-CRA 11 1281
2014 SP(CRA)-02 9 81
2014 SP(CRA)-03 12 166
2014 SP(CRA)-04 13 416
2014 SP(CRA)-05 11 347
2014 SP(CRA)-06 8 92
2014 SP(CRA)-07 10 69
2014 SP(CRA)-08 15 68

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 5 1118
2017 SP(CRA)-01 0 10
2017 SP(CRA)-03 5 103
2017 SP(CRA)-04 6 366
2017 SP(CRA)-05 6 299
2017 SP(CRA)-06 6 78
2014 SP-CRA 5 1281
2014 SP(CRA)-02 11 81
2014 SP(CRA)-03 6 166
2014 SP(CRA)-04 4 416
2014 SP(CRA)-05 5 347

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 3 1118
2017 SP(CRA)-02 0 53
2017 SP(CRA)-04 4 366
2017 SP(CRA)-05 3 299
2014 SP-CRA 3 1281
2014 SP(CRA)-04 4 416
2014 SP(CRA)-05 3 347

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 2 1118
2017 SP(CRA)-01 0 10
2017 SP(CRA)-04 2 366
2017 SP(CRA)-05 3 299
2014 SP-CRA 4 1281
2014 SP(CRA)-01 0 23
2014 SP(CRA)-02 9 81
2014 SP(CRA)-04 3 416
2014 SP(CRA)-05 5 347
2014 SP(CRA)-06 5 92

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 5 1118
2017 SP(CRA)-03 6 103
2017 SP(CRA)-04 5 366
2017 SP(CRA)-05 4 299
2017 SP(CRA)-06 8 78
2017 SP(CRA)-07 8 95
2014 SP-CRA 5 1281
2014 SP(CRA)-02 9 81
2014 SP(CRA)-03 4 166
2014 SP(CRA)-04 5 416
2014 SP(CRA)-05 5 347
2014 SP(CRA)-06 5 92
2014 SP(CRA)-08 9 68

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 10 1118
2017 SP(CRA)-02 9 53
2017 SP(CRA)-03 12 103
2017 SP(CRA)-04 9 366
2017 SP(CRA)-05 8 299
2017 SP(CRA)-06 8 78
2017 SP(CRA)-07 11 95
2017 SP(CRA)-08 21 86
2014 SP-CRA 10 1281
2014 SP(CRA)-02 12 81
2014 SP(CRA)-03 12 166
2014 SP(CRA)-04 7 416
2014 SP(CRA)-05 10 347
2014 SP(CRA)-06 13 92
2014 SP(CRA)-07 15 69
2014 SP(CRA)-08 10 68

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 10 1118
2017 SP(CRA)-03 7 103
2017 SP(CRA)-04 12 366
2017 SP(CRA)-05 10 299
2017 SP(CRA)-06 9 78
2017 SP(CRA)-07 8 95
2017 SP(CRA)-08 8 86
2014 SP-CRA 9 1281
2014 SP(CRA)-02 9 81
2014 SP(CRA)-03 11 166
2014 SP(CRA)-04 7 416
2014 SP(CRA)-05 9 347
2014 SP(CRA)-06 10 92
2014 SP(CRA)-08 9 68

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 11 1118
2017 SP(CRA)-03 10 103
2017 SP(CRA)-04 13 366
2017 SP(CRA)-05 11 299
2017 SP(CRA)-06 10 78
2017 SP(CRA)-07 8 95
2017 SP(CRA)-08 10 86
2014 SP-CRA 10 1281
2014 SP(CRA)-01 22 23
2014 SP(CRA)-02 9 81
2014 SP(CRA)-03 8 166
2014 SP(CRA)-04 11 416
2014 SP(CRA)-05 10 347
2014 SP(CRA)-06 8 92
2014 SP(CRA)-07 12 69
2014 SP(CRA)-08 9 68

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 SP-CRA 21 1118
2017 SP(CRA)-01 0 10
2017 SP(CRA)-02 19 53
2017 SP(CRA)-03 18 103
2017 SP(CRA)-04 18 366
2017 SP(CRA)-05 23 299
2017 SP(CRA)-06 24 78
2017 SP(CRA)-07 19 95
2017 SP(CRA)-08 25 86
2014 SP-CRA 17 1281
2014 SP(CRA)-02 15 81
2014 SP(CRA)-03 14 166
2014 SP(CRA)-04 13 416
2014 SP(CRA)-05 23 347
2014 SP(CRA)-06 18 92
2014 SP(CRA)-07 19 69
2014 SP(CRA)-08 19 68

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 7 1118
2017 SP(CRA)-01 0 10
2017 SP(CRA)-03 6 103
2017 SP(CRA)-04 9 366
2017 SP(CRA)-05 6 299
2017 SP(CRA)-07 7 95
2017 SP(CRA)-08 6 86
2014 SP-CRA 7 1281
2014 SP(CRA)-01 0 23
2014 SP(CRA)-02 9 81
2014 SP(CRA)-03 10 166
2014 SP(CRA)-04 6 416
2014 SP(CRA)-05 8 347
2014 SP(CRA)-06 7 92
2014 SP(CRA)-07 12 69

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 SP-CRA 42 1118
2017 SP(CRA)-01 50 10
2017 SP(CRA)-02 32 53
2017 SP(CRA)-03 40 103
2017 SP(CRA)-04 42 366
2017 SP(CRA)-05 42 299
2017 SP(CRA)-06 44 78
2017 SP(CRA)-07 41 95
2017 SP(CRA)-08 48 86
2014 SP-CRA 40 1281
2014 SP(CRA)-01 30 23
2014 SP(CRA)-02 36 81
2014 SP(CRA)-03 41 166
2014 SP(CRA)-04 39 416
2014 SP(CRA)-05 41 347
2014 SP(CRA)-06 42 92
2014 SP(CRA)-07 38 69
2014 SP(CRA)-08 46 68

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 1 1118
2017 SP(CRA)-01 0 10
2017 SP(CRA)-02 0 53
2017 SP(CRA)-03 0 103
2017 SP(CRA)-04 2 366
2017 SP(CRA)-07 0 95
2017 SP(CRA)-08 0 86
2014 SP-CRA 1 1281
2014 SP(CRA)-01 0 23
2014 SP(CRA)-04 1 416
2014 SP(CRA)-08 0 68

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 59 1118
2017 SP(CRA)-02 68 53
2017 SP(CRA)-03 49 103
2017 SP(CRA)-04 57 366
2017 SP(CRA)-05 60 299
2017 SP(CRA)-06 69 78
2017 SP(CRA)-07 66 95
2017 SP(CRA)-08 56 86
2014 SP-CRA 61 1281
2014 SP(CRA)-01 65 23
2014 SP(CRA)-02 49 81
2014 SP(CRA)-03 59 166
2014 SP(CRA)-04 63 416
2014 SP(CRA)-05 62 347
2014 SP(CRA)-06 65 92
2014 SP(CRA)-07 62 69
2014 SP(CRA)-08 59 68

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 SP-CRA 1 1118
2017 SP(CRA)-01 0 10
2017 SP(CRA)-02 0 53
2017 SP(CRA)-03 0 103
2017 SP(CRA)-06 0 78
2017 SP(CRA)-07 0 95
2017 SP(CRA)-08 0 86

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 SP-CRA 15 1118
2017 SP(CRA)-01 0 10
2017 SP(CRA)-02 21 53
2017 SP(CRA)-03 15 103
2017 SP(CRA)-04 15 366
2017 SP(CRA)-05 13 299
2017 SP(CRA)-06 14 78
2017 SP(CRA)-07 14 95
2017 SP(CRA)-08 16 86
2014 SP-CRA 12 1281
2014 SP(CRA)-02 16 81
2014 SP(CRA)-03 9 166
2014 SP(CRA)-04 14 416
2014 SP(CRA)-05 13 347
2014 SP(CRA)-06 16 92
2014 SP(CRA)-07 12 69

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 SP-CRA 93 7 1201
2017 SP(CRA)-01 83 17 12
2017 SP(CRA)-02 81 19 62
2017 SP(CRA)-03 83 17 110
2017 SP(CRA)-04 94 6 386
2017 SP(CRA)-05 95 5 328
2017 SP(CRA)-06 94 6 83
2017 SP(CRA)-07 95 5 102
2017 SP(CRA)-08 92 8 90

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 22 20 20 3 3 27 6 61 9 16422
2017 SP(CRA)-01 31 22 18 2 1 22 4 72 3 300
2017 SP(CRA)-02 28 26 19 3 4 15 4 67 9 723
2017 SP(CRA)-03 27 22 19 2 2 22 6 68 5 2152
2017 SP(CRA)-04 24 20 18 3 2 26 7 65 8 5429
2017 SP(CRA)-05 20 20 21 4 4 27 5 58 11 3969
2017 SP(CRA)-06 14 17 22 4 3 33 6 51 12 1068
2017 SP(CRA)-07 18 17 24 3 4 29 5 54 10 1263
2017 SP(CRA)-08 15 19 23 3 1 33 6 55 8 1204
2017 SP(CRA)-09 16 10 16 3 4 45 6 54 13 106
2017 SP(CRA)-10 28 6 22 0 2 34 8 59 3 50
2014 SP-CRA 22 20 20 3 3 27 6 62 8 18890
2014 SP(CRA)-01 29 27 18 3 1 16 7 72 5 414
2014 SP(CRA)-02 26 25 20 3 3 15 7 66 8 1087
2014 SP(CRA)-03 27 23 18 3 2 22 6 69 7 2688
2014 SP(CRA)-04 24 19 19 3 2 27 6 64 8 6181
2014 SP(CRA)-05 19 19 21 3 3 29 5 58 10 4524
2014 SP(CRA)-06 16 17 24 3 4 32 4 53 10 1252
2014 SP(CRA)-07 17 15 23 3 2 33 6 53 9 1353
2014 SP(CRA)-08 18 15 23 2 1 35 6 56 5 1171
2014 SP(CRA)-09 22 17 25 2 1 31 2 58 5 96
2014 SP(CRA)-10 18 10 28 2 4 27 12 45 10 51

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 37 32 16 3 3 9 1 76 6 16376
2017 SP(CRA)-01 38 33 16 2 0 10 1 80 2 300
2017 SP(CRA)-02 41 30 15 4 3 7 1 77 7 713
2017 SP(CRA)-03 41 32 14 2 2 9 1 81 4 2142
2017 SP(CRA)-04 40 31 14 3 2 8 1 79 6 5413
2017 SP(CRA)-05 33 32 17 4 4 10 1 73 8 3962
2017 SP(CRA)-06 31 34 17 5 3 10 1 72 8 1068
2017 SP(CRA)-07 33 33 17 3 3 9 1 73 7 1262
2017 SP(CRA)-08 32 36 18 3 2 8 1 75 5 1203
2017 SP(CRA)-09 38 28 14 3 5 12 0 75 9 105
2017 SP(CRA)-10 56 28 12 0 2 2 0 86 2 50
2014 SP-CRA 38 32 15 3 2 9 1 77 6 18882
2014 SP(CRA)-01 42 32 15 1 1 7 1 81 2 413
2014 SP(CRA)-02 37 33 15 4 2 7 2 77 7 1086
2014 SP(CRA)-03 42 32 12 2 2 8 1 82 5 2686
2014 SP(CRA)-04 40 31 14 3 2 9 1 79 5 6179
2014 SP(CRA)-05 34 32 17 4 2 10 1 75 7 4522
2014 SP(CRA)-06 32 32 17 4 3 10 0 72 8 1253
2014 SP(CRA)-07 34 31 18 3 2 10 1 74 5 1353
2014 SP(CRA)-08 35 33 17 3 1 12 1 77 4 1170
2014 SP(CRA)-09 41 33 14 1 1 10 0 82 2 96
2014 SP(CRA)-10 41 25 22 0 4 6 2 72 4 51
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 27 27 19 12 12 1 2 56 24 16411
2017 SP(CRA)-01 21 24 20 12 17 1 4 48 31 300
2017 SP(CRA)-02 30 25 20 9 12 1 2 57 22 718
2017 SP(CRA)-03 26 26 19 11 13 1 3 54 25 2152
2017 SP(CRA)-04 25 26 19 13 13 1 2 53 27 5421
2017 SP(CRA)-05 26 28 20 12 11 1 2 56 24 3973
2017 SP(CRA)-06 27 29 19 12 11 0 2 57 23 1069
2017 SP(CRA)-07 31 29 19 10 9 0 3 62 19 1262
2017 SP(CRA)-08 35 30 16 9 8 1 2 66 17 1202
2017 SP(CRA)-09 35 23 21 10 9 0 2 59 19 105
2017 SP(CRA)-10 36 20 20 12 8 0 4 58 21 50

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 22 29 26 13 8 1 2 52 21 16394
2017 SP(CRA)-01 34 23 23 9 3 1 5 62 13 299
2017 SP(CRA)-02 37 31 19 9 2 1 1 69 11 718
2017 SP(CRA)-03 27 30 25 10 5 1 2 58 16 2145
2017 SP(CRA)-04 24 29 25 13 7 1 2 54 21 5423
2017 SP(CRA)-05 19 28 26 15 10 0 1 48 25 3968
2017 SP(CRA)-06 17 28 30 14 9 0 1 46 24 1067
2017 SP(CRA)-07 17 31 27 14 9 0 1 49 23 1262
2017 SP(CRA)-08 17 27 30 16 9 0 1 44 25 1200
2017 SP(CRA)-09 22 31 22 16 8 0 1 54 24 105
2017 SP(CRA)-10 6 20 38 20 14 0 2 26 35 50

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 29 28 19 11 7 1 5 61 18 16374
2017 SP(CRA)-01 38 23 18 5 3 4 9 70 9 300
2017 SP(CRA)-02 45 27 15 5 3 2 4 76 8 714
2017 SP(CRA)-03 35 26 18 9 4 1 7 66 14 2143
2017 SP(CRA)-04 33 26 17 9 6 1 7 64 17 5413
2017 SP(CRA)-05 27 30 20 12 8 1 3 59 21 3966
2017 SP(CRA)-06 21 32 21 14 9 1 2 55 24 1069
2017 SP(CRA)-07 23 34 22 13 6 0 2 58 19 1256
2017 SP(CRA)-08 18 28 27 17 8 0 2 47 26 1201
2017 SP(CRA)-09 15 29 30 17 8 0 1 45 25 105
2017 SP(CRA)-10 4 36 28 20 10 0 2 41 31 50

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 30 23 19 13 10 2 4 56 24 16400
2017 SP(CRA)-01 32 22 20 12 5 5 5 60 19 302
2017 SP(CRA)-02 36 28 17 9 5 2 2 67 15 718
2017 SP(CRA)-03 35 23 18 10 6 3 5 63 18 2144
2017 SP(CRA)-04 31 23 18 12 10 2 4 57 23 5416
2017 SP(CRA)-05 29 22 18 13 11 3 4 55 25 3975
2017 SP(CRA)-06 28 22 19 13 12 3 4 53 27 1068
2017 SP(CRA)-07 24 26 21 15 11 1 2 51 27 1262
2017 SP(CRA)-08 21 23 25 16 12 0 2 46 29 1202
2017 SP(CRA)-09 26 29 19 12 11 1 1 57 24 106
2017 SP(CRA)-10 14 28 26 18 10 0 4 44 29 50

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 57 14 6 2 1 1 17 88 4 16365
2017 SP(CRA)-01 56 12 10 2 0 3 16 85 3 300
2017 SP(CRA)-02 61 14 7 1 1 1 16 90 2 716
2017 SP(CRA)-03 58 14 6 2 1 2 17 89 4 2139
2017 SP(CRA)-04 58 15 7 2 1 1 17 88 4 5406
2017 SP(CRA)-05 58 13 6 2 1 1 18 89 4 3965
2017 SP(CRA)-06 59 12 5 2 1 1 20 90 4 1066
2017 SP(CRA)-07 57 14 6 2 1 1 20 90 3 1259
2017 SP(CRA)-08 53 19 9 3 2 1 14 84 6 1201
2017 SP(CRA)-09 49 26 9 4 4 0 9 81 8 106
2017 SP(CRA)-10 30 38 18 6 4 0 4 71 10 50

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 34 30 20 9 5 0 1 65 15 16338
2017 SP(CRA)-01 43 28 19 4 1 1 3 74 6 300
2017 SP(CRA)-02 42 31 16 5 3 1 2 75 8 713
2017 SP(CRA)-03 37 29 19 7 5 0 1 68 12 2138
2017 SP(CRA)-04 34 28 20 10 6 0 1 63 16 5404
2017 SP(CRA)-05 32 31 21 9 5 0 1 64 15 3951
2017 SP(CRA)-06 32 30 23 8 6 0 0 63 14 1066
2017 SP(CRA)-07 32 31 21 9 7 0 1 63 16 1256
2017 SP(CRA)-08 30 33 21 10 5 0 0 64 15 1197
2017 SP(CRA)-09 25 31 22 13 9 0 0 56 22 106
2017 SP(CRA)-10 20 38 24 14 4 0 0 58 18 50

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 31 32 20 9 4 1 3 65 14 16317
2017 SP(CRA)-01 41 28 13 6 1 5 6 77 8 299
2017 SP(CRA)-02 41 29 16 6 3 2 3 73 9 715
2017 SP(CRA)-03 39 30 17 5 3 2 4 73 9 2135
2017 SP(CRA)-04 32 30 19 9 5 1 3 65 15 5399
2017 SP(CRA)-05 27 32 22 10 5 1 2 61 16 3950
2017 SP(CRA)-06 26 32 23 12 5 1 1 59 17 1064
2017 SP(CRA)-07 26 37 22 8 4 1 1 64 13 1250
2017 SP(CRA)-08 27 35 23 10 4 1 1 63 14 1193
2017 SP(CRA)-09 27 26 24 14 9 0 0 54 23 106
2017 SP(CRA)-10 30 34 26 4 4 0 2 65 8 50

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 25 30 22 13 7 1 2 57 20 16341
2017 SP(CRA)-01 37 29 17 8 3 2 5 70 12 299
2017 SP(CRA)-02 37 31 18 8 3 2 2 70 11 714
2017 SP(CRA)-03 33 29 21 8 4 1 4 65 13 2139
2017 SP(CRA)-04 27 30 20 12 6 1 3 60 19 5409
2017 SP(CRA)-05 22 29 23 14 9 1 2 52 24 3952
2017 SP(CRA)-06 19 33 23 16 7 1 1 52 24 1065
2017 SP(CRA)-07 19 33 25 14 7 0 1 53 21 1254
2017 SP(CRA)-08 17 31 26 17 8 0 1 48 26 1196
2017 SP(CRA)-09 14 31 21 23 10 1 0 46 33 106
2017 SP(CRA)-10 6 50 14 22 8 0 0 56 30 50

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 34 31 18 9 5 1 3 67 14 16337
2017 SP(CRA)-01 41 30 14 7 2 2 4 75 10 300
2017 SP(CRA)-02 42 30 15 7 3 2 2 75 10 711
2017 SP(CRA)-03 40 30 15 7 3 1 4 74 11 2136
2017 SP(CRA)-04 38 29 17 8 5 1 3 69 13 5409
2017 SP(CRA)-05 32 30 19 10 5 1 2 64 16 3955
2017 SP(CRA)-06 27 33 19 12 5 1 2 63 17 1065
2017 SP(CRA)-07 26 36 21 10 6 0 1 63 15 1254
2017 SP(CRA)-08 24 33 22 14 6 1 2 58 20 1194
2017 SP(CRA)-09 23 23 22 23 9 0 0 45 33 106
2017 SP(CRA)-10 30 36 22 8 2 0 2 67 10 50

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 26 31 22 12 7 1 2 59 19 16310
2017 SP(CRA)-01 44 26 15 6 2 2 5 75 9 299
2017 SP(CRA)-02 42 31 14 6 3 2 2 76 9 712
2017 SP(CRA)-03 28 31 21 11 7 1 3 61 18 2132
2017 SP(CRA)-04 25 30 22 12 8 1 2 56 21 5396
2017 SP(CRA)-05 23 32 22 13 8 1 2 56 21 3947
2017 SP(CRA)-06 24 34 21 12 6 1 2 60 19 1063
2017 SP(CRA)-07 23 34 24 12 5 0 1 58 18 1253
2017 SP(CRA)-08 26 33 21 13 5 0 1 60 19 1196
2017 SP(CRA)-09 28 26 24 17 4 0 1 54 21 106
2017 SP(CRA)-10 22 36 30 10 2 0 0 58 12 50

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 54 23 12 5 3 0 3 80 8 16410
2017 SP(CRA)-01 49 25 15 5 2 1 3 77 7 302
2017 SP(CRA)-02 54 26 11 4 2 0 3 83 6 720
2017 SP(CRA)-03 57 22 12 4 2 0 3 82 6 2150
2017 SP(CRA)-04 56 22 11 4 3 0 3 81 7 5421
2017 SP(CRA)-05 52 25 12 5 3 0 3 79 9 3970
2017 SP(CRA)-06 49 26 15 5 3 0 2 77 8 1069
2017 SP(CRA)-07 55 22 11 5 4 0 3 79 9 1261
2017 SP(CRA)-08 57 22 11 4 3 0 2 82 7 1204
2017 SP(CRA)-09 59 21 12 5 2 0 1 81 7 106
2017 SP(CRA)-10 76 10 4 4 4 0 2 88 8 50

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 70 13 6 3 3 1 4 88 6 16400
2017 SP(CRA)-01 69 12 4 3 1 3 7 91 4 301
2017 SP(CRA)-02 67 15 8 4 2 1 3 86 6 717
2017 SP(CRA)-03 73 11 6 2 2 1 5 89 5 2151
2017 SP(CRA)-04 73 11 5 3 3 1 4 88 6 5417
2017 SP(CRA)-05 68 14 6 4 3 1 4 87 7 3968
2017 SP(CRA)-06 66 16 7 3 3 1 4 87 6 1070
2017 SP(CRA)-07 69 13 6 4 4 1 3 86 8 1260
2017 SP(CRA)-08 71 13 5 3 2 1 4 88 6 1203
2017 SP(CRA)-09 75 11 3 3 4 0 4 90 7 106
2017 SP(CRA)-10 82 10 2 2 0 0 4 96 2 50

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 58 26 8 3 2 0 3 87 5 16395
2017 SP(CRA)-01 56 24 9 4 1 2 5 85 5 298
2017 SP(CRA)-02 51 30 10 3 3 1 2 84 6 721
2017 SP(CRA)-03 63 22 7 2 1 1 4 89 4 2148
2017 SP(CRA)-04 64 22 7 2 1 0 3 89 4 5417
2017 SP(CRA)-05 57 27 9 2 2 0 2 86 4 3964
2017 SP(CRA)-06 53 31 8 3 2 1 1 86 6 1069
2017 SP(CRA)-07 53 28 10 4 3 0 2 82 7 1260
2017 SP(CRA)-08 48 33 11 4 2 0 2 83 6 1204
2017 SP(CRA)-09 54 32 8 3 2 0 2 87 5 106
2017 SP(CRA)-10 56 34 6 2 0 0 2 92 2 50

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 61 19 8 5 3 1 3 83 9 16404
2017 SP(CRA)-01 65 14 7 4 3 1 6 85 8 299
2017 SP(CRA)-02 62 20 8 5 3 1 2 84 8 720
2017 SP(CRA)-03 65 17 8 3 2 1 4 86 6 2146
2017 SP(CRA)-04 64 18 7 4 3 0 3 85 8 5415
2017 SP(CRA)-05 57 21 10 6 4 1 2 80 10 3975
2017 SP(CRA)-06 56 22 10 5 4 1 2 80 10 1069
2017 SP(CRA)-07 59 20 8 6 4 0 2 81 11 1262
2017 SP(CRA)-08 59 22 9 5 3 0 2 83 8 1204
2017 SP(CRA)-09 57 21 10 3 7 0 2 80 10 106
2017 SP(CRA)-10 68 24 4 0 2 0 2 94 2 50

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 57 7 2 1 0 1 32 95 2 16390
2017 SP(CRA)-01 59 9 3 1 0 3 24 94 1 301
2017 SP(CRA)-02 58 10 5 0 1 1 25 92 2 717
2017 SP(CRA)-03 61 7 2 1 0 1 28 95 1 2146
2017 SP(CRA)-04 59 5 1 1 0 0 32 96 2 5417
2017 SP(CRA)-05 54 7 2 0 0 0 35 95 1 3962
2017 SP(CRA)-06 50 7 2 1 0 1 39 96 2 1067
2017 SP(CRA)-07 54 8 2 0 1 0 36 96 1 1261
2017 SP(CRA)-08 55 12 4 1 0 0 27 92 2 1205
2017 SP(CRA)-09 46 9 4 1 1 0 39 91 3 106
2017 SP(CRA)-10 62 16 2 2 0 0 18 95 2 50

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 59 19 8 3 2 1 8 86 5 16310
2017 SP(CRA)-01 64 11 4 1 1 2 17 93 2 300
2017 SP(CRA)-02 68 15 4 2 0 1 9 93 2 720
2017 SP(CRA)-03 67 14 6 2 1 1 9 90 3 2127
2017 SP(CRA)-04 58 19 9 4 3 0 8 83 7 5382
2017 SP(CRA)-05 53 23 11 4 1 1 7 83 6 3963
2017 SP(CRA)-06 51 26 10 4 2 1 6 83 6 1060
2017 SP(CRA)-07 62 18 7 3 1 0 9 89 4 1252
2017 SP(CRA)-08 66 18 6 1 1 0 8 92 1 1195
2017 SP(CRA)-09 72 9 3 3 0 0 14 93 3 104
2017 SP(CRA)-10 67 14 8 2 2 0 6 87 4 49

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 45 18 11 9 12 1 4 66 22 16417
2017 SP(CRA)-01 34 12 14 13 22 1 5 49 37 301
2017 SP(CRA)-02 40 16 13 12 15 1 3 58 28 720
2017 SP(CRA)-03 33 17 16 13 17 1 4 51 31 2150
2017 SP(CRA)-04 36 17 13 12 18 0 4 56 31 5425
2017 SP(CRA)-05 50 20 9 6 8 1 4 74 16 3971
2017 SP(CRA)-06 53 21 9 6 6 1 5 78 12 1070
2017 SP(CRA)-07 61 18 7 5 3 0 5 84 9 1261
2017 SP(CRA)-08 72 14 5 1 2 0 5 91 3 1205
2017 SP(CRA)-09 76 10 5 1 3 1 5 91 4 106
2017 SP(CRA)-10 66 12 12 2 0 0 8 85 2 50

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 44 31 14 5 2 0 3 78 8 16389
2017 SP(CRA)-01 47 28 12 6 1 1 6 81 7 300
2017 SP(CRA)-02 49 31 12 3 3 1 2 82 5 720
2017 SP(CRA)-03 48 28 13 5 2 1 4 79 7 2145
2017 SP(CRA)-04 45 30 14 5 3 0 3 77 8 5413
2017 SP(CRA)-05 42 33 15 6 2 0 3 77 8 3965
2017 SP(CRA)-06 39 35 16 5 3 1 3 76 8 1069
2017 SP(CRA)-07 42 33 15 5 3 0 2 77 8 1260
2017 SP(CRA)-08 44 33 13 5 2 0 3 79 7 1204
2017 SP(CRA)-09 42 36 12 5 1 0 4 81 6 106
2017 SP(CRA)-10 44 38 12 2 2 0 2 84 4 50

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 14 31 37 12 5 0 0 45 17 16432
2017 SP(CRA)-01 25 27 32 8 5 1 1 53 14 301
2017 SP(CRA)-02 22 33 32 8 3 1 1 57 11 722
2017 SP(CRA)-03 16 32 37 10 5 0 1 48 15 2150
2017 SP(CRA)-04 14 31 36 13 6 0 0 45 18 5428
2017 SP(CRA)-05 12 31 38 13 5 0 0 44 18 3975
2017 SP(CRA)-06 11 28 40 14 7 0 0 39 21 1070
2017 SP(CRA)-07 13 34 36 12 5 0 0 47 17 1265
2017 SP(CRA)-08 11 33 38 13 5 0 0 44 18 1206
2017 SP(CRA)-09 9 34 44 9 6 0 0 42 14 106
2017 SP(CRA)-10 2 34 46 14 4 0 0 36 18 50

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 9 19 40 21 10 0 1 31 28 16355
2017 SP(CRA)-01 6 13 34 27 18 1 1 45 20 300
2017 SP(CRA)-02 5 13 35 29 17 1 2 47 18 718
2017 SP(CRA)-03 8 16 38 22 14 0 1 37 24 2141
2017 SP(CRA)-04 10 20 39 20 9 0 1 30 31 5392
2017 SP(CRA)-05 9 19 42 21 8 0 0 29 28 3965
2017 SP(CRA)-06 10 20 42 20 8 0 0 28 30 1065
2017 SP(CRA)-07 8 19 42 21 10 0 0 31 27 1257
2017 SP(CRA)-08 8 22 41 21 7 0 0 29 30 1204
2017 SP(CRA)-09 7 19 41 24 8 0 1 32 26 106
2017 SP(CRA)-10 6 18 58 12 6 0 0 18 24 50

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 27 42 16 7 5 4 0 71 13 16392
2017 SP(CRA)-01 24 37 20 6 3 9 1 67 10 301
2017 SP(CRA)-02 27 38 18 5 5 6 0 69 11 722
2017 SP(CRA)-03 25 40 17 7 4 7 0 70 13 2148
2017 SP(CRA)-04 28 40 15 8 4 4 0 71 13 5406
2017 SP(CRA)-05 25 44 15 8 5 3 0 71 13 3969
2017 SP(CRA)-06 26 42 16 8 6 3 0 70 14 1068
2017 SP(CRA)-07 28 44 15 7 4 2 0 73 11 1260
2017 SP(CRA)-08 26 47 15 7 3 2 0 74 10 1203
2017 SP(CRA)-09 39 43 7 6 4 2 0 84 10 106
2017 SP(CRA)-10 30 56 8 2 2 2 0 88 4 50

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 19 39 18 13 8 2 0 59 22 16402
2017 SP(CRA)-01 18 42 19 10 5 6 1 64 15 300
2017 SP(CRA)-02 23 38 19 10 6 3 1 64 16 720
2017 SP(CRA)-03 20 41 18 12 6 3 0 63 19 2147
2017 SP(CRA)-04 19 38 18 13 8 2 0 59 22 5414
2017 SP(CRA)-05 16 39 19 14 9 2 0 56 24 3969
2017 SP(CRA)-06 17 36 18 15 11 2 0 55 26 1068
2017 SP(CRA)-07 20 38 18 13 9 3 0 59 23 1263
2017 SP(CRA)-08 19 44 17 12 6 2 0 64 19 1205
2017 SP(CRA)-09 27 41 11 9 11 1 0 69 20 106
2017 SP(CRA)-10 14 64 10 6 2 4 0 81 8 50
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 SP-CRA 19 81 16401
2017 SP(CRA)-01 15 85 300
2017 SP(CRA)-02 20 80 723
2017 SP(CRA)-03 17 83 2148
2017 SP(CRA)-04 20 80 5413
2017 SP(CRA)-05 19 81 3969
2017 SP(CRA)-06 18 82 1069
2017 SP(CRA)-07 18 82 1263
2017 SP(CRA)-08 16 84 1204
2017 SP(CRA)-09 21 79 105
2017 SP(CRA)-10 10 90 50
2014 SP-CRA 17 83 18855
2014 SP(CRA)-01 17 83 413
2014 SP(CRA)-02 17 83 1086
2014 SP(CRA)-03 16 84 2680
2014 SP(CRA)-04 18 82 6172
2014 SP(CRA)-05 17 83 4516
2014 SP(CRA)-06 17 83 1251
2014 SP(CRA)-07 16 84 1349
2014 SP(CRA)-08 15 85 1169
2014 SP(CRA)-09 17 83 96
2014 SP(CRA)-10 10 90 51

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 SP-CRA 82 18 3092
2017 SP(CRA)-01 89 11 44
2017 SP(CRA)-02 83 17 143
2017 SP(CRA)-03 83 17 370
2017 SP(CRA)-04 84 16 1087
2017 SP(CRA)-05 81 19 767
2017 SP(CRA)-06 77 23 193
2017 SP(CRA)-07 79 21 228
2017 SP(CRA)-08 81 19 197
2017 SP(CRA)-09 77 23 22
2014 SP-CRA 83 17 3222
2014 SP(CRA)-01 81 19 69
2014 SP(CRA)-02 82 18 188
2014 SP(CRA)-03 85 15 423
2014 SP(CRA)-04 84 16 1113
2014 SP(CRA)-05 80 20 780
2014 SP(CRA)-06 86 14 216
2014 SP(CRA)-07 81 19 219
2014 SP(CRA)-08 86 14 174
2014 SP(CRA)-09 81 19 16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 44 38 5 8 4 1 0 82 12 2527
2017 SP(CRA)-01 41 30 15 8 3 3 0 73 11 39
2017 SP(CRA)-02 44 38 6 6 5 0 0 83 11 117
2017 SP(CRA)-03 41 37 7 9 4 1 1 80 13 306
2017 SP(CRA)-04 45 37 5 7 5 1 0 83 11 908
2017 SP(CRA)-05 43 40 5 8 4 0 0 82 13 618
2017 SP(CRA)-06 43 36 7 10 4 0 0 79 14 149
2017 SP(CRA)-07 49 33 3 8 6 1 0 83 15 180
2017 SP(CRA)-08 45 39 4 8 2 1 1 86 10 160
2017 SP(CRA)-09 47 35 12 5 0 0 0 83 5 17
2014 SP-CRA 52 32 5 7 4 0 0 85 10 2673
2014 SP(CRA)-01 36 38 11 9 2 5 0 77 11 56
2014 SP(CRA)-02 52 36 6 6 1 0 0 88 6 154
2014 SP(CRA)-03 53 33 5 6 3 0 0 87 9 358
2014 SP(CRA)-04 53 33 5 6 3 0 0 86 9 938
2014 SP(CRA)-05 48 35 4 8 4 0 0 84 12 621
2014 SP(CRA)-06 53 27 4 8 6 1 1 82 15 186
2014 SP(CRA)-07 62 23 3 6 5 1 1 86 11 177
2014 SP(CRA)-08 63 22 4 6 5 0 0 85 11 150
2014 SP(CRA)-09 85 15 0 0 0 0 0 100 0 13
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 38 27 16 8 6 4 1 40 60 16429
2017 SP(CRA)-01 34 17 19 11 13 5 1 36 64 302
2017 SP(CRA)-02 38 23 17 10 8 4 1 39 61 721
2017 SP(CRA)-03 36 24 18 8 8 4 1 38 62 2152
2017 SP(CRA)-04 36 27 17 8 7 4 1 38 62 5429
2017 SP(CRA)-05 40 28 16 7 6 3 1 41 59 3971
2017 SP(CRA)-06 39 28 15 7 5 5 1 41 59 1068
2017 SP(CRA)-07 43 28 15 6 4 3 1 45 55 1265
2017 SP(CRA)-08 39 33 15 4 4 4 1 41 59 1205
2017 SP(CRA)-09 42 26 10 9 6 8 0 46 54 106
2017 SP(CRA)-10 40 18 22 10 6 4 0 42 58 50

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 SP-CRA 23 9300
2017 SP(CRA)-01 43 180
2017 SP(CRA)-02 29 411
2017 SP(CRA)-03 34 1247
2017 SP(CRA)-04 25 3180
2017 SP(CRA)-05 19 2204
2017 SP(CRA)-06 13 585
2017 SP(CRA)-07 15 665
2017 SP(CRA)-08 11 673
2017 SP(CRA)-09 12 51
2017 SP(CRA)-10 14 28

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 SP-CRA 35 9300
2017 SP(CRA)-01 29 180
2017 SP(CRA)-02 27 411
2017 SP(CRA)-03 34 1247
2017 SP(CRA)-04 38 3180
2017 SP(CRA)-05 35 2204
2017 SP(CRA)-06 36 585
2017 SP(CRA)-07 32 665
2017 SP(CRA)-08 30 673
2017 SP(CRA)-09 27 51
2017 SP(CRA)-10 25 28

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 SP-CRA 17 9300
2017 SP(CRA)-01 21 180
2017 SP(CRA)-02 15 411
2017 SP(CRA)-03 18 1247
2017 SP(CRA)-04 18 3180
2017 SP(CRA)-05 18 2204
2017 SP(CRA)-06 15 585
2017 SP(CRA)-07 14 665
2017 SP(CRA)-08 13 673
2017 SP(CRA)-09 12 51
2017 SP(CRA)-10 4 28

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 SP-CRA 35 9300
2017 SP(CRA)-01 26 180
2017 SP(CRA)-02 24 411
2017 SP(CRA)-03 27 1247
2017 SP(CRA)-04 33 3180
2017 SP(CRA)-05 39 2204
2017 SP(CRA)-06 37 585
2017 SP(CRA)-07 44 665
2017 SP(CRA)-08 44 673
2017 SP(CRA)-09 51 51
2017 SP(CRA)-10 57 28

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 SP-CRA 4 9300
2017 SP(CRA)-01 2 180
2017 SP(CRA)-02 3 411
2017 SP(CRA)-03 3 1247
2017 SP(CRA)-04 5 3180
2017 SP(CRA)-05 5 2204
2017 SP(CRA)-06 4 585
2017 SP(CRA)-07 5 665
2017 SP(CRA)-08 5 673
2017 SP(CRA)-09 4 51
2017 SP(CRA)-10 0 28

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 SP-CRA 44 9300
2017 SP(CRA)-01 38 180
2017 SP(CRA)-02 49 411
2017 SP(CRA)-03 45 1247
2017 SP(CRA)-04 42 3180
2017 SP(CRA)-05 45 2204
2017 SP(CRA)-06 43 585
2017 SP(CRA)-07 42 665
2017 SP(CRA)-08 45 673
2017 SP(CRA)-09 47 51
2017 SP(CRA)-10 61 28

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 SP-CRA 8 63 15 6 2 6 9139
2017 SP(CRA)-01 8 56 17 5 5 9 170
2017 SP(CRA)-02 13 59 12 5 4 7 398
2017 SP(CRA)-03 8 66 11 6 3 6 1217
2017 SP(CRA)-04 8 63 15 6 2 6 3125
2017 SP(CRA)-05 7 63 15 6 2 6 2172
2017 SP(CRA)-06 6 62 15 8 3 6 578
2017 SP(CRA)-07 6 60 16 8 2 7 656
2017 SP(CRA)-08 7 62 17 7 2 5 669
2017 SP(CRA)-09 6 60 17 10 4 4 52
2017 SP(CRA)-10 4 52 15 11 11 7 27

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 11 22 18 16 19 2 11 38 41 9402
2017 SP(CRA)-01 11 21 20 19 17 3 8 36 41 182
2017 SP(CRA)-02 10 26 22 17 15 1 8 40 35 415
2017 SP(CRA)-03 13 26 18 16 16 2 10 44 35 1256
2017 SP(CRA)-04 11 22 17 17 20 2 11 38 42 3210
2017 SP(CRA)-05 8 21 18 16 21 3 13 35 44 2237
2017 SP(CRA)-06 10 19 18 17 23 2 12 33 46 593
2017 SP(CRA)-07 13 19 17 15 22 2 12 37 43 671
2017 SP(CRA)-08 10 21 21 16 19 2 12 35 41 678
2017 SP(CRA)-09 11 19 11 19 24 2 13 36 51 53
2017 SP(CRA)-10 7 14 25 25 18 4 7 24 48 28

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SP-CRA 5 17 16 19 32 2 9 25 57 9395
2017 SP(CRA)-01 6 19 13 21 32 3 6 27 59 180
2017 SP(CRA)-02 6 19 20 24 24 2 5 28 51 417
2017 SP(CRA)-03 7 19 18 19 27 3 8 29 51 1254
2017 SP(CRA)-04 5 17 16 18 33 2 8 25 57 3210
2017 SP(CRA)-05 4 15 15 19 35 3 9 21 61 2234
2017 SP(CRA)-06 6 16 14 18 35 2 10 25 60 593
2017 SP(CRA)-07 6 17 14 21 32 1 8 26 58 672
2017 SP(CRA)-08 3 15 15 23 29 3 11 21 61 676
2017 SP(CRA)-09 4 10 6 15 40 2 23 18 74 52
2017 SP(CRA)-10 4 18 7 21 28 4 18 27 64 28
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