2017 Public Service Employee Survey Results for Canada Revenue Agency by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	48	4	9	4	0	82	13	7752
2017	Language requirement of position - Unilingual English	32	48	4	12	5	0	80	16	14462
2017	Language requirement of position - Unilingual French	31	56	6	6	2	0	86	8	825
2017	Language requirement of position - Either English or French	38	46	3	9	3	0	84	13	6138
2014	Language requirement of position - Bilingual	39	46	4	8	2	0	86	10	8174
2014	Language requirement of position - Unilingual English	35	47	4	10	4	0	83	13	16494
2014	Language requirement of position - Unilingual French	34	55	4	6	1	0	89	7	965
2014	Language requirement of position - Either English or French	40	46	4	8	2	0	86	11	6234
2011	Language requirement of position - Bilingual	44	45	3	6	2	0	89	8	8357
2011	Language requirement of position - Unilingual English	37	48	3	9	3	0	85	11	15878
2011	Language requirement of position - Unilingual French	48	44	3	4	1	0	91	5	1122
2011	Language requirement of position - Either English or French	39	48	3	8	2	0	87	10	6121
2008	Language requirement of position - Bilingual	43	46	4	6	2	0	89	8	7281
2008	Language requirement of position - Unilingual English	36	50	3	8	3	0	86	11	15345
2008	Language requirement of position - Unilingual French	44	48	5	3	1	1	92	3	1154
2008	Language requirement of position - Either English or French	39	49	3	7	2	0	88	9	5165

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	61	29	4	4	1	0	0	91	5	7739
2017	Language requirement of position - Unilingual English	78	15	3	1	1	1	2	95	2	14426
2017	Language requirement of position - Unilingual French	58	37	3	2	0	0	0	95	2	823
2017	Language requirement of position - Either English or French	80	16	2	1	0	1	1	97	1	6119
2014	Language requirement of position - Bilingual	63	27	3	4	2	0	0	91	6	8177
2014	Language requirement of position - Unilingual English	80	14	3	1	1	1	1	96	2	16495
2014	Language requirement of position - Unilingual French	57	36	3	2	1	0	1	94	3	965
2014	Language requirement of position - Either English or French	81	14	2	1	1	0	1	97	1	6233
2011	Language requirement of position - Bilingual	64	26	4	4	2	0	0	90	6	8357
2011	Language requirement of position - Unilingual English	80	13	2	1	1	1	2	96	2	15877
2011	Language requirement of position - Unilingual French	68	28	2	1	0	0	0	96	2	1122
2011	Language requirement of position - Either English or French	81	14	2	1	0	1	1	97	1	6125
2008	Language requirement of position - Bilingual	61	27	4	5	2	0	0	89	7	7265
2008	Language requirement of position - Unilingual English	80	14	2	1	1	1	1	96	2	15340
2008	Language requirement of position - Unilingual French	68	28	2	1	0	1	0	97	1	1154
2008	Language requirement of position - Either English or French	81	15	2	1	1	0	1	97	2	5163

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	27	8	11	5	0	1	76	16	7752
2017	Language requirement of position - Unilingual English	79	12	3	2	1	0	3	94	3	14448
2017	Language requirement of position - Unilingual French	58	33	4	4	1	0	1	91	4	822
2017	Language requirement of position - Either English or French	82	12	3	1	1	0	1	96	2	6132
2014	Language requirement of position - Bilingual	47	27	8	11	6	0	1	75	17	8176
2014	Language requirement of position - Unilingual English	80	12	3	2	1	0	2	94	3	16489
2014	Language requirement of position - Unilingual French	54	33	5	5	1	0	2	89	6	965
2014	Language requirement of position - Either English or French	83	12	2	1	1	0	1	96	2	6230
2011	Language requirement of position - Bilingual	48	26	7	11	6	0	1	75	18	8348
2011	Language requirement of position - Unilingual English	81	11	3	2	1	0	2	94	3	15866
2011	Language requirement of position - Unilingual French	65	25	4	4	2	0	1	91	5	1120
2011	Language requirement of position - Either English or French	82	12	2	1	1	0	2	96	2	6120
2008	Language requirement of position - Bilingual	47	25	7	12	7	0	0	73	20	7277
2008	Language requirement of position - Unilingual English	81	12	2	2	2	0	2	95	3	15341
2008	Language requirement of position - Unilingual French	66	24	4	3	1	1	1	91	5	1154
2008	Language requirement of position - Either English or French	81	12	2	2	1	0	1	95	3	5166

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	39	37	7	10	6	77	16	7746
2017	Language requirement of position - Unilingual English	41	35	7	11	6	76	17	14440
2017	Language requirement of position - Unilingual French	32	45	10	10	3	77	13	824
2017	Language requirement of position - Either English or French	45	35	6	9	4	80	14	6128
2014	Language requirement of position - Bilingual	43	36	7	9	5	79	14	8174
2014	Language requirement of position - Unilingual English	45	34	6	9	6	79	15	16486
2014	Language requirement of position - Unilingual French	35	44	9	8	4	79	12	965
2014	Language requirement of position - Either English or French	46	35	6	9	4	81	13	6232
2011	Language requirement of position - Bilingual	44	38	7	7	3	83	10	8329
2011	Language requirement of position - Unilingual English	42	38	7	9	4	80	14	15819
2011	Language requirement of position - Unilingual French	40	46	7	5	2	86	7	1124
2011	Language requirement of position - Either English or French	41	39	7	8	4	81	12	6105

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	45	12	12	5	0	0	71	17	7750
2017	Language requirement of position - Unilingual English	23	42	10	16	8	0	0	66	24	14454
2017	Language requirement of position - Unilingual French	23	50	13	10	3	0	0	74	13	821
2017	Language requirement of position - Either English or French	26	43	10	14	7	0	0	69	21	6133
2014	Language requirement of position - Bilingual	27	44	12	11	5	0	0	71	16	8177
2014	Language requirement of position - Unilingual English	24	42	10	16	7	0	0	67	23	16477
2014	Language requirement of position - Unilingual French	27	49	13	8	3	0	0	77	11	965
2014	Language requirement of position - Either English or French	25	44	10	14	6	0	0	70	20	6231
2011	Language requirement of position - Bilingual	28	44	12	10	4	0	1	73	14	8342
2011	Language requirement of position - Unilingual English	26	44	11	13	6	0	0	70	19	15861
2011	Language requirement of position - Unilingual French	26	52	12	6	2	0	0	79	9	1121
2011	Language requirement of position - Either English or French	27	44	11	13	5	0	0	71	18	6123
2008	Language requirement of position - Bilingual	28	45	13	10	4	0	1	73	14	7273
2008	Language requirement of position - Unilingual English	24	46	11	13	6	0	0	70	19	15347
2008	Language requirement of position - Unilingual French	27	48	14	8	2	1	1	76	10	1154
2008	Language requirement of position - Either English or French	26	46	10	12	5	0	0	73	18	5163

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	40	13	6	3	0	77	10	7742
2017	Language requirement of position - Unilingual English	38	39	12	7	4	0	77	11	14444
2017	Language requirement of position - Unilingual French	31	49	16	4	1	0	80	5	823
2017	Language requirement of position - Either English or French	36	40	13	7	5	0	76	11	6131
2014	Language requirement of position - Bilingual	37	40	12	7	3	0	78	10	8179
2014	Language requirement of position - Unilingual English	38	40	12	6	4	0	77	11	16491
2014	Language requirement of position - Unilingual French	33	47	15	5	1	0	79	6	965
2014	Language requirement of position - Either English or French	35	39	15	7	4	0	74	11	6231
2011	Language requirement of position - Bilingual	40	38	12	6	4	0	78	10	8347
2011	Language requirement of position - Unilingual English	39	38	12	7	4	0	77	11	15864
2011	Language requirement of position - Unilingual French	41	40	12	5	2	0	81	7	1118
2011	Language requirement of position - Either English or French	36	38	14	7	5	0	74	12	6120
2008	Language requirement of position - Bilingual	36	42	11	6	3	0	79	10	7282
2008	Language requirement of position - Unilingual English	33	43	12	7	5	0	76	12	15343
2008	Language requirement of position - Unilingual French	30	48	14	5	2	1	79	7	1151
2008	Language requirement of position - Either English or French	30	43	15	8	5	0	73	12	5170

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	40	9	6	3	82	9	7738
2017	Language requirement of position - Unilingual English	44	39	8	6	3	83	9	14430
2017	Language requirement of position - Unilingual French	34	51	9	5	1	85	6	821
2017	Language requirement of position - Either English or French	42	40	9	6	3	82	9	6124
2014	Language requirement of position - Bilingual	42	40	9	6	3	82	9	8171
2014	Language requirement of position - Unilingual English	44	39	9	6	3	83	9	16484
2014	Language requirement of position - Unilingual French	36	47	11	5	1	82	6	965
2014	Language requirement of position - Either English or French	40	40	10	6	3	81	9	6224
2011	Language requirement of position - Bilingual	39	43	9	6	3	82	9	8341
2011	Language requirement of position - Unilingual English	42	41	8	5	3	83	9	15871
2011	Language requirement of position - Unilingual French	32	50	9	6	3	83	9	1123
2011	Language requirement of position - Either English or French	38	43	10	5	4	81	10	6120
2008	Language requirement of position - Bilingual	40	45	8	5	3	85	7	7277
2008	Language requirement of position - Unilingual English	39	45	7	5	3	84	8	15350
2008	Language requirement of position - Unilingual French	32	48	12	5	2	81	8	1153
2008	Language requirement of position - Either English or French	36	46	9	5	3	82	9	5169

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	39	6	4	1	88	6	7726
2017	Language requirement of position - Unilingual English	47	36	7	7	3	83	9	14409
2017	Language requirement of position - Unilingual French	39	51	6	4	0	89	4	822
2017	Language requirement of position - Either English or French	47	37	7	6	2	85	8	6123
2014	Language requirement of position - Bilingual	49	38	7	4	1	87	6	8173
2014	Language requirement of position - Unilingual English	47	37	8	6	2	84	8	16481
2014	Language requirement of position - Unilingual French	38	50	8	3	1	88	4	964
2014	Language requirement of position - Either English or French	46	38	8	6	2	84	9	6222

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	44	36	10	6	3	0	1	81	9	7735
2017	Language requirement of position - Unilingual English	45	34	9	7	5	0	0	79	12	14437
2017	Language requirement of position - Unilingual French	33	45	14	4	1	0	3	80	6	824
2017	Language requirement of position - Either English or French	44	34	10	7	4	0	0	79	11	6129
2014	Language requirement of position - Bilingual	41	36	11	6	4	0	1	78	10	8176
2014	Language requirement of position - Unilingual English	43	35	10	8	5	0	0	78	12	16487
2014	Language requirement of position - Unilingual French	31	45	14	6	3	0	1	77	8	965
2014	Language requirement of position - Either English or French	42	35	12	7	4	1	0	77	11	6228
2011	Language requirement of position - Bilingual	42	38	10	5	3	0	1	81	8	8350
2011	Language requirement of position - Unilingual English	41	38	9	7	3	0	0	80	10	15863
2011	Language requirement of position - Unilingual French	33	44	14	5	2	0	2	79	6	1122
2011	Language requirement of position - Either English or French	40	38	11	7	4	1	0	78	11	6120

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	24	11	7	7	2	15	69	17	7729
2017	Language requirement of position - Unilingual English	30	19	14	9	11	3	14	59	24	14432
2017	Language requirement of position - Unilingual French	38	36	8	4	3	1	12	84	8	822
2017	Language requirement of position - Either English or French	32	18	15	7	9	4	15	61	20	6128
2014	Language requirement of position - Bilingual	32	24	11	8	8	2	15	68	19	8178
2014	Language requirement of position - Unilingual English	30	21	13	10	11	3	13	60	25	16487
2014	Language requirement of position - Unilingual French	37	34	8	5	3	1	11	81	9	965
2014	Language requirement of position - Either English or French	30	19	15	8	10	4	13	60	22	6228
2011	Language requirement of position - Bilingual	34	23	10	8	8	2	15	69	19	8354
2011	Language requirement of position - Unilingual English	30	22	12	10	12	2	12	60	26	15864
2011	Language requirement of position - Unilingual French	45	27	6	3	2	1	15	86	6	1122
2011	Language requirement of position - Either English or French	30	20	14	9	11	4	13	59	24	6119
2008	Language requirement of position - Bilingual	36	23	9	9	7	2	14	71	19	7276
2008	Language requirement of position - Unilingual English	31	23	11	10	11	2	11	62	25	15339
2008	Language requirement of position - Unilingual French	48	24	8	3	2	2	13	84	6	1151
2008	Language requirement of position - Either English or French	31	22	13	9	10	3	13	63	22	5167

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	46	12	7	3	0	78	10	7753
2017	Language requirement of position - Unilingual English	31	45	12	8	5	0	75	13	14445
2017	Language requirement of position - Unilingual French	26	52	16	4	2	0	78	6	823
2017	Language requirement of position - Either English or French	31	45	12	7	4	0	77	11	6128
2014	Language requirement of position - Bilingual	31	45	13	7	4	0	77	10	8179
2014	Language requirement of position - Unilingual English	30	46	11	8	5	0	76	12	16489
2014	Language requirement of position - Unilingual French	25	54	13	7	1	0	79	8	965
2014	Language requirement of position - Either English or French	31	45	13	7	4	0	76	11	6233
2011	Language requirement of position - Bilingual	35	43	12	7	3	0	78	10	8341
2011	Language requirement of position - Unilingual English	33	43	11	8	5	0	76	13	15857
2011	Language requirement of position - Unilingual French	35	46	13	3	2	0	82	6	1118
2011	Language requirement of position - Either English or French	31	44	13	7	5	0	75	11	6110
2008	Language requirement of position - Bilingual	37	44	11	6	3	0	81	9	7261
2008	Language requirement of position - Unilingual English	33	44	11	8	5	0	76	12	15247
2008	Language requirement of position - Unilingual French	30	48	15	4	2	1	79	6	1154
2008	Language requirement of position - Either English or French	31	46	12	7	4	0	77	11	5152

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	38	18	11	6	0	0	64	18	7747
2017	Language requirement of position - Unilingual English	22	36	16	14	10	0	0	59	25	14436
2017	Language requirement of position - Unilingual French	17	41	26	11	5	0	1	58	16	822
2017	Language requirement of position - Either English or French	23	37	18	13	8	0	0	61	21	6127
2014	Language requirement of position - Bilingual	24	38	18	12	7	0	0	62	19	8177
2014	Language requirement of position - Unilingual English	20	36	17	15	11	0	0	57	26	16486
2014	Language requirement of position - Unilingual French	17	40	24	13	6	0	0	57	19	964
2014	Language requirement of position - Either English or French	20	35	18	16	10	0	0	56	26	6230
2011	Language requirement of position - Bilingual	22	40	18	13	6	0	0	62	19	8354
2011	Language requirement of position - Unilingual English	18	39	16	16	11	0	0	57	27	15875
2011	Language requirement of position - Unilingual French	15	41	25	12	5	1	1	57	18	1126
2011	Language requirement of position - Either English or French	18	39	16	16	11	1	0	57	27	6122

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	47	12	8	3	77	11	7751
2017	Language requirement of position - Unilingual English	33	43	10	10	4	76	14	14426
2017	Language requirement of position - Unilingual French	24	56	13	5	2	80	7	822
2017	Language requirement of position - Either English or French	37	43	10	7	3	80	10	6124

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	41	42	10	4	2	0	83	7	7748
2017	Language requirement of position - Unilingual English	44	39	9	5	3	0	84	8	14427
2017	Language requirement of position - Unilingual French	29	52	13	5	1	0	81	5	820
2017	Language requirement of position - Either English or French	46	39	9	3	2	1	86	6	6115
2014	Language requirement of position - Bilingual	40	43	11	4	2	0	83	6	8172
2014	Language requirement of position - Unilingual English	43	40	10	5	3	0	83	7	16486
2014	Language requirement of position - Unilingual French	26	54	15	3	2	1	80	5	964
2014	Language requirement of position - Either English or French	43	39	11	4	2	1	83	7	6231
2011	Language requirement of position - Bilingual	39	44	11	4	2	1	83	6	8351
2011	Language requirement of position - Unilingual English	39	44	9	5	2	1	83	7	15874
2011	Language requirement of position - Unilingual French	27	53	13	4	1	1	81	6	1125
2011	Language requirement of position - Either English or French	38	43	10	5	3	1	82	8	6125
2008	Language requirement of position - Bilingual	45	41	8	4	2	1	86	5	7276
2008	Language requirement of position - Unilingual English	44	40	8	4	3	1	85	7	15346
2008	Language requirement of position - Unilingual French	35	48	12	3	1	1	85	4	1152
2008	Language requirement of position - Either English or French	46	40	8	3	2	1	86	6	5170

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	40	16	10	6	68	16	7745
2017	Language requirement of position - Unilingual English	26	37	15	12	10	63	22	14430
2017	Language requirement of position - Unilingual French	18	44	24	9	5	62	14	820
2017	Language requirement of position - Either English or French	26	38	16	11	8	64	19	6115

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	38	9	3	2	86	4	7729
2017	Language requirement of position - Unilingual English	53	33	9	3	2	86	5	14415
2017	Language requirement of position - Unilingual French	40	49	8	2	0	89	2	823
2017	Language requirement of position - Either English or French	53	34	9	3	1	87	4	6119
2014	Language requirement of position - Bilingual	58	31	8	2	1	89	3	8174
2014	Language requirement of position - Unilingual English	62	27	7	2	1	89	3	16478
2014	Language requirement of position - Unilingual French	49	41	8	2	1	90	3	965
2014	Language requirement of position - Either English or French	64	26	7	2	1	90	3	6232
2011	Language requirement of position - Bilingual	57	32	8	2	1	89	3	8359
2011	Language requirement of position - Unilingual English	59	29	7	2	1	89	3	15874
2011	Language requirement of position - Unilingual French	54	36	8	1	1	90	2	1125
2011	Language requirement of position - Either English or French	60	29	7	2	1	89	3	6123

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	39	14	12	7	0	0	67	19	7719
2017	Language requirement of position - Unilingual English	26	39	13	13	9	0	0	66	22	14397
2017	Language requirement of position - Unilingual French	15	40	26	11	6	1	2	56	17	823
2017	Language requirement of position - Either English or French	25	39	15	12	8	1	0	65	20	6121
2014	Language requirement of position - Bilingual	23	39	15	14	8	0	0	63	22	8181
2014	Language requirement of position - Unilingual English	21	40	12	15	11	0	0	62	25	16492
2014	Language requirement of position - Unilingual French	13	40	22	16	7	0	1	54	23	964
2014	Language requirement of position - Either English or French	20	40	15	14	10	1	0	61	24	6232
2011	Language requirement of position - Bilingual	30	40	14	10	5	0	1	71	15	8344
2011	Language requirement of position - Unilingual English	28	41	12	11	8	0	0	69	19	15861
2011	Language requirement of position - Unilingual French	22	42	19	11	4	0	1	65	15	1123
2011	Language requirement of position - Either English or French	25	40	14	12	7	1	0	66	20	6115

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	35	17	10	6	1	66	16	7714
2017	Language requirement of position - Unilingual English	29	34	16	12	8	0	63	20	14406
2017	Language requirement of position - Unilingual French	18	37	25	13	5	1	56	19	823
2017	Language requirement of position - Either English or French	29	35	17	11	7	0	65	18	6119
2014	Language requirement of position - Bilingual	28	36	17	12	7	0	64	19	8177
2014	Language requirement of position - Unilingual English	26	35	16	13	10	0	61	23	16487
2014	Language requirement of position - Unilingual French	15	44	22	11	7	1	59	18	964
2014	Language requirement of position - Either English or French	25	36	17	12	8	0	62	20	6234

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	41	14	8	4	0	0	74	12	7719
2017	Language requirement of position - Unilingual English	31	39	13	10	6	0	0	71	16	14400
2017	Language requirement of position - Unilingual French	21	49	20	6	2	0	1	71	9	819
2017	Language requirement of position - Either English or French	33	39	13	9	5	0	0	73	14	6121
2014	Language requirement of position - Bilingual	32	43	14	8	4	0	0	75	12	8179
2014	Language requirement of position - Unilingual English	30	39	14	10	6	0	0	69	16	16487
2014	Language requirement of position - Unilingual French	21	50	17	8	3	0	0	71	11	965
2014	Language requirement of position - Either English or French	31	40	14	9	5	0	0	71	14	6232
2011	Language requirement of position - Bilingual	38	43	11	5	2	0	0	81	8	8346
2011	Language requirement of position - Unilingual English	37	41	11	7	3	1	0	79	10	15843
2011	Language requirement of position - Unilingual French	31	52	11	4	1	0	0	84	5	1125
2011	Language requirement of position - Either English or French	39	40	10	7	3	1	0	80	9	6114

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	43	12	5	3	0	81	7	7709
2017	Language requirement of position - Unilingual English	39	40	11	6	4	0	79	10	14388
2017	Language requirement of position - Unilingual French	32	52	11	3	1	0	85	4	818
2017	Language requirement of position - Either English or French	41	39	11	5	3	0	80	9	6109
2014	Language requirement of position - Bilingual	41	41	11	5	2	0	82	7	8172
2014	Language requirement of position - Unilingual English	40	40	11	5	3	0	80	9	16482
2014	Language requirement of position - Unilingual French	35	51	10	4	1	0	85	5	964
2014	Language requirement of position - Either English or French	42	39	11	5	3	0	81	8	6229
2011	Language requirement of position - Bilingual	41	43	10	5	2	0	83	7	8357
2011	Language requirement of position - Unilingual English	38	43	10	6	3	0	81	9	15874
2011	Language requirement of position - Unilingual French	41	46	9	2	1	0	87	4	1122
2011	Language requirement of position - Either English or French	37	43	10	6	3	0	80	9	6121
2008	Language requirement of position - Bilingual	42	43	8	4	2	0	86	6	7282
2008	Language requirement of position - Unilingual English	39	43	9	6	3	0	82	9	15351
2008	Language requirement of position - Unilingual French	36	49	10	3	1	1	86	4	1153
2008	Language requirement of position - Either English or French	39	44	9	5	3	0	83	8	5173

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	36	13	5	2	0	1	80	7	7749
2017	Language requirement of position - Unilingual English	44	34	13	5	2	1	2	79	7	14455
2017	Language requirement of position - Unilingual French	51	34	9	3	1	0	1	87	5	824
2017	Language requirement of position - Either English or French	47	31	13	4	2	1	2	81	6	6134
2014	Language requirement of position - Bilingual	42	34	15	5	3	0	1	77	8	8177
2014	Language requirement of position - Unilingual English	41	33	16	5	3	0	1	75	8	16493
2014	Language requirement of position - Unilingual French	48	37	11	2	1	0	1	86	3	965
2014	Language requirement of position - Either English or French	45	32	14	4	2	0	2	79	7	6235
2011	Language requirement of position - Bilingual	39	35	16	6	3	0	1	75	9	8363
2011	Language requirement of position - Unilingual English	39	34	17	6	3	0	1	74	9	15867
2011	Language requirement of position - Unilingual French	45	39	12	2	1	0	1	84	3	1124
2011	Language requirement of position - Either English or French	44	31	16	4	2	0	2	77	7	6125
2008	Language requirement of position - Bilingual	32	36	19	9	4	0	1	68	13	7282
2008	Language requirement of position - Unilingual English	33	36	19	7	4	0	1	69	11	15346
2008	Language requirement of position - Unilingual French	37	42	13	4	2	1	1	80	6	1153
2008	Language requirement of position - Either English or French	38	35	17	5	3	0	1	75	8	5173

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	26	35	16	8	1	3	26	37	7723
2017	Language requirement of position - Unilingual English	11	23	36	17	9	1	3	28	35	14387
2017	Language requirement of position - Unilingual French	7	27	39	15	7	1	4	23	36	817
2017	Language requirement of position - Either English or French	9	20	35	18	11	1	5	31	31	6102
2014	Language requirement of position - Bilingual	9	28	36	17	7	1	2	24	38	8166
2014	Language requirement of position - Unilingual English	12	25	36	16	7	1	2	24	38	16461
2014	Language requirement of position - Unilingual French	6	32	39	14	4	1	2	19	40	964
2014	Language requirement of position - Either English or French	10	24	36	17	9	1	3	27	36	6215
2011	Language requirement of position - Bilingual	9	28	35	18	8	1	3	26	38	8330
2011	Language requirement of position - Unilingual English	11	24	37	17	7	1	2	25	36	15827
2011	Language requirement of position - Unilingual French	5	29	39	19	5	1	3	25	35	1125
2011	Language requirement of position - Either English or French	10	23	35	18	10	1	4	29	34	6084
2008	Language requirement of position - Bilingual	8	30	36	17	6	1	2	24	39	7267
2008	Language requirement of position - Unilingual English	9	25	39	18	7	1	2	26	35	15322
2008	Language requirement of position - Unilingual French	6	30	37	18	5	1	3	24	37	1154
2008	Language requirement of position - Either English or French	9	22	37	20	9	1	3	29	32	5151

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	19	30	21	14	3	4	38	30	7708
2017	Language requirement of position - Unilingual English	12	17	29	21	15	2	4	38	31	14340
2017	Language requirement of position - Unilingual French	5	22	33	19	9	6	6	31	31	818
2017	Language requirement of position - Either English or French	10	15	28	21	18	3	5	42	28	6071
2014	Language requirement of position - Bilingual	8	19	31	23	13	3	3	38	30	8160
2014	Language requirement of position - Unilingual English	12	20	29	21	13	2	3	36	33	16439
2014	Language requirement of position - Unilingual French	6	21	37	21	9	4	4	32	28	964
2014	Language requirement of position - Either English or French	11	18	29	21	14	3	4	38	31	6205
2011	Language requirement of position - Bilingual	7	17	31	24	14	3	4	41	26	8332
2011	Language requirement of position - Unilingual English	10	18	29	24	14	2	3	40	29	15816
2011	Language requirement of position - Unilingual French	4	17	38	23	10	4	4	36	23	1124
2011	Language requirement of position - Either English or French	11	17	28	22	16	3	4	40	30	6092
2008	Language requirement of position - Bilingual	7	18	31	25	14	2	3	41	27	7259
2008	Language requirement of position - Unilingual English	8	17	30	26	15	2	3	43	26	15294
2008	Language requirement of position - Unilingual French	5	17	36	22	10	5	4	36	25	1152
2008	Language requirement of position - Either English or French	8	15	28	25	17	3	3	45	25	5141

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	24	31	16	8	2	4	26	41	7718
2017	Language requirement of position - Unilingual English	12	19	31	20	12	2	4	34	33	14362
2017	Language requirement of position - Unilingual French	12	28	30	13	7	4	6	22	45	820
2017	Language requirement of position - Either English or French	9	16	28	22	15	3	7	41	28	6079
2014	Language requirement of position - Bilingual	14	25	30	17	9	2	4	27	42	8164
2014	Language requirement of position - Unilingual English	13	20	31	20	11	2	4	33	35	16443
2014	Language requirement of position - Unilingual French	13	27	32	14	7	3	5	22	43	964
2014	Language requirement of position - Either English or French	10	17	30	22	13	3	5	38	30	6206
2011	Language requirement of position - Bilingual	13	24	32	16	9	2	4	27	39	8329
2011	Language requirement of position - Unilingual English	11	19	32	21	11	2	4	35	31	15799
2011	Language requirement of position - Unilingual French	8	25	37	17	6	3	4	24	36	1124
2011	Language requirement of position - Either English or French	10	17	29	23	13	3	6	39	29	6096
2008	Language requirement of position - Bilingual	11	23	33	19	8	2	4	30	36	7265
2008	Language requirement of position - Unilingual English	9	18	32	24	12	2	3	38	28	15301
2008	Language requirement of position - Unilingual French	6	24	32	21	7	5	5	31	33	1153
2008	Language requirement of position - Either English or French	8	17	31	23	13	3	5	39	27	5143

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	8	16	32	24	13	1	5	39	26	7697
2017	Language requirement of position - Unilingual English	8	12	29	28	17	1	5	48	21	14295
2017	Language requirement of position - Unilingual French	5	19	34	25	11	2	5	39	25	818
2017	Language requirement of position - Either English or French	6	10	26	28	21	2	7	54	17	6048
2014	Language requirement of position - Bilingual	7	17	34	25	12	1	4	39	25	8145
2014	Language requirement of position - Unilingual English	8	13	31	28	15	1	4	45	22	16406
2014	Language requirement of position - Unilingual French	5	15	40	25	10	1	4	37	21	963
2014	Language requirement of position - Either English or French	7	11	29	28	19	2	6	50	19	6193
2011	Language requirement of position - Bilingual	7	19	34	23	12	1	4	36	28	8311
2011	Language requirement of position - Unilingual English	6	12	32	29	15	1	4	47	20	15801
2011	Language requirement of position - Unilingual French	5	21	40	21	8	2	4	30	28	1120
2011	Language requirement of position - Either English or French	6	10	27	30	20	1	7	54	17	6080
2008	Language requirement of position - Bilingual	8	20	35	23	10	1	3	35	29	7263
2008	Language requirement of position - Unilingual English	6	12	32	31	15	1	3	47	19	15294
2008	Language requirement of position - Unilingual French	6	17	39	24	8	2	4	33	25	1152
2008	Language requirement of position - Either English or French	5	10	27	32	19	2	5	55	16	5142

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	21	29	19	13	2	5	34	36	7711
2017	Language requirement of position - Unilingual English	13	19	28	19	15	2	4	36	34	14350
2017	Language requirement of position - Unilingual French	10	23	27	20	10	2	7	34	36	818
2017	Language requirement of position - Either English or French	10	15	27	22	18	2	6	44	27	6081
2014	Language requirement of position - Bilingual	13	22	29	18	12	1	4	32	38	8163
2014	Language requirement of position - Unilingual English	15	21	29	18	12	1	3	32	37	16438
2014	Language requirement of position - Unilingual French	10	22	30	21	11	1	4	34	34	959
2014	Language requirement of position - Either English or French	11	17	28	21	16	2	5	40	30	6205
2011	Language requirement of position - Bilingual	12	24	29	19	11	1	5	31	38	8328
2011	Language requirement of position - Unilingual English	15	21	30	18	11	1	3	31	38	15822
2011	Language requirement of position - Unilingual French	9	23	30	23	11	1	4	35	34	1124
2011	Language requirement of position - Either English or French	12	18	28	20	16	2	5	38	32	6101
2008	Language requirement of position - Bilingual	11	24	29	20	12	1	4	33	37	7260
2008	Language requirement of position - Unilingual English	13	20	30	20	12	1	3	34	35	15293
2008	Language requirement of position - Unilingual French	8	20	29	23	13	1	6	38	30	1154
2008	Language requirement of position - Either English or French	9	16	27	23	18	2	4	43	28	5140

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	20	28	21	13	4	5	37	33	7725
2017	Language requirement of position - Unilingual English	9	14	26	24	17	4	6	46	26	14351
2017	Language requirement of position - Unilingual French	9	27	25	18	12	3	7	33	39	819
2017	Language requirement of position - Either English or French	8	14	23	22	19	6	8	47	26	6080
2014	Language requirement of position - Bilingual	9	19	28	24	13	3	5	40	30	8161
2014	Language requirement of position - Unilingual English	9	15	27	25	16	3	6	45	26	16428
2014	Language requirement of position - Unilingual French	7	23	25	23	15	3	5	40	33	962
2014	Language requirement of position - Either English or French	8	14	24	24	18	5	7	48	26	6201
2011	Language requirement of position - Bilingual	9	18	28	23	13	3	5	39	30	8313
2011	Language requirement of position - Unilingual English	8	16	27	25	16	3	5	44	26	15790
2011	Language requirement of position - Unilingual French	6	18	24	29	16	2	6	48	25	1122
2011	Language requirement of position - Either English or French	9	15	26	23	17	4	7	45	26	6080
2008	Language requirement of position - Bilingual	13	23	27	19	11	2	4	32	39	7268
2008	Language requirement of position - Unilingual English	10	17	28	24	14	3	4	41	29	15308
2008	Language requirement of position - Unilingual French	7	20	24	26	13	4	7	43	30	1153
2008	Language requirement of position - Either English or French	9	17	25	22	16	5	6	43	29	5151

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	23	34	15	9	3	4	25	38	7717
2017	Language requirement of position - Unilingual English	13	21	33	16	11	2	4	28	36	14365
2017	Language requirement of position - Unilingual French	11	27	34	14	6	3	5	22	41	819
2017	Language requirement of position - Either English or French	10	17	32	19	13	4	6	35	30	6083
2014	Language requirement of position - Bilingual	12	24	34	16	9	2	3	26	38	8166
2014	Language requirement of position - Unilingual English	14	21	33	17	9	2	3	28	38	16448
2014	Language requirement of position - Unilingual French	11	22	38	14	8	4	4	24	35	961
2014	Language requirement of position - Either English or French	12	18	31	18	12	3	5	33	32	6207

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	21	7	8	5	0	2	79	13	7747
2017	Language requirement of position - Unilingual English	78	9	5	2	2	1	5	92	3	14454
2017	Language requirement of position - Unilingual French	72	20	3	1	0	0	4	96	1	823
2017	Language requirement of position - Either English or French	80	9	5	1	1	1	4	94	1	6132
2014	Language requirement of position - Bilingual	57	20	7	7	6	0	2	79	14	8180
2014	Language requirement of position - Unilingual English	80	9	4	1	2	0	5	93	3	16488
2014	Language requirement of position - Unilingual French	73	21	2	1	0	0	3	97	1	965
2014	Language requirement of position - Either English or French	83	9	3	1	1	0	3	95	2	6234
2011	Language requirement of position - Bilingual	56	20	6	9	7	0	2	77	16	8343
2011	Language requirement of position - Unilingual English	79	9	4	1	1	1	5	93	3	15856
2011	Language requirement of position - Unilingual French	76	18	1	1	0	0	4	98	1	1125
2011	Language requirement of position - Either English or French	80	10	4	1	1	1	4	94	2	6115
2008	Language requirement of position - Bilingual	53	18	7	9	10	0	3	73	20	7280
2008	Language requirement of position - Unilingual English	74	8	4	1	2	1	9	92	4	15341
2008	Language requirement of position - Unilingual French	77	12	2	1	1	1	6	95	3	1151
2008	Language requirement of position - Either English or French	75	10	4	1	2	1	8	92	3	5163

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	35	15	8	5	6	5	70	14	7747
2017	Language requirement of position - Unilingual English	29	32	16	9	7	5	3	67	16	14451
2017	Language requirement of position - Unilingual French	24	38	22	5	4	4	3	66	10	823
2017	Language requirement of position - Either English or French	31	32	15	7	5	5	4	70	13	6124
2014	Language requirement of position - Bilingual	31	34	15	8	5	4	3	71	14	8178
2014	Language requirement of position - Unilingual English	35	32	13	8	5	4	2	72	14	16490
2014	Language requirement of position - Unilingual French	25	45	17	6	2	2	2	73	9	965
2014	Language requirement of position - Either English or French	35	31	14	8	5	4	2	71	13	6231

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	34	8	5	4	1	83	9	7745
2017	Language requirement of position - Unilingual English	45	29	9	9	6	1	76	15	14457
2017	Language requirement of position - Unilingual French	40	43	10	4	2	1	83	6	822
2017	Language requirement of position - Either English or French	49	28	9	7	5	1	78	12	6128
2014	Language requirement of position - Bilingual	50	32	8	6	4	1	82	10	8174
2014	Language requirement of position - Unilingual English	50	27	8	9	6	1	78	14	16488
2014	Language requirement of position - Unilingual French	43	44	8	4	1	0	87	5	965
2014	Language requirement of position - Either English or French	50	27	8	8	5	1	78	14	6229

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	40	13	11	5	2	0	70	16	7740
2017	Language requirement of position - Unilingual English	25	34	14	16	9	2	0	60	25	14436
2017	Language requirement of position - Unilingual French	23	50	17	6	2	1	1	74	8	822
2017	Language requirement of position - Either English or French	27	32	15	15	8	2	1	61	24	6121
2014	Language requirement of position - Bilingual	28	44	13	10	4	1	0	72	14	8177
2014	Language requirement of position - Unilingual English	23	39	12	16	7	2	1	63	24	16494
2014	Language requirement of position - Unilingual French	20	55	17	5	2	1	0	76	7	965
2014	Language requirement of position - Either English or French	22	38	14	17	7	2	0	61	25	6233
2011	Language requirement of position - Bilingual	26	42	13	12	5	2	1	70	16	8345
2011	Language requirement of position - Unilingual English	21	37	13	17	9	2	0	60	27	15878
2011	Language requirement of position - Unilingual French	24	50	15	7	2	1	1	75	9	1123
2011	Language requirement of position - Either English or French	20	36	15	18	9	2	0	58	27	6123
2008	Language requirement of position - Bilingual	27	44	13	10	4	2	0	73	14	7282
2008	Language requirement of position - Unilingual English	22	37	13	16	8	3	1	61	26	15339
2008	Language requirement of position - Unilingual French	24	49	16	6	2	2	1	76	8	1153
2008	Language requirement of position - Either English or French	21	37	14	16	9	3	1	60	26	5166

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	33	16	11	7	7	1	63	20	7742
2017	Language requirement of position - Unilingual English	20	27	15	16	13	8	1	52	32	14440
2017	Language requirement of position - Unilingual French	12	38	25	12	7	5	1	53	20	825
2017	Language requirement of position - Either English or French	19	27	17	15	11	10	1	52	30	6130
2014	Language requirement of position - Bilingual	27	34	15	11	6	6	1	65	18	8174
2014	Language requirement of position - Unilingual English	22	29	15	16	11	6	1	54	29	16490
2014	Language requirement of position - Unilingual French	16	37	25	11	7	4	1	55	19	965
2014	Language requirement of position - Either English or French	20	27	18	16	12	7	1	51	31	6231
2011	Language requirement of position - Bilingual	27	32	16	12	8	5	1	63	20	8344
2011	Language requirement of position - Unilingual English	20	27	16	16	14	6	0	51	33	15865
2011	Language requirement of position - Unilingual French	17	39	23	11	6	3	1	59	18	1117
2011	Language requirement of position - Either English or French	17	26	17	18	14	7	1	47	35	6119
2008	Language requirement of position - Bilingual	28	34	15	10	6	6	1	66	18	7279
2008	Language requirement of position - Unilingual English	21	28	15	15	12	8	1	53	30	15341
2008	Language requirement of position - Unilingual French	18	36	23	11	5	6	1	58	18	1151
2008	Language requirement of position - Either English or French	18	28	16	15	13	8	1	51	32	5166

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	25	19	14	9	18	2	48	28	7740
2017	Language requirement of position - Unilingual English	13	22	19	16	12	17	1	43	34	14433
2017	Language requirement of position - Unilingual French	7	32	26	13	5	15	3	47	21	824
2017	Language requirement of position - Either English or French	14	22	20	14	10	19	1	45	30	6126
2014	Language requirement of position - Bilingual	14	25	19	15	9	15	2	48	29	8177
2014	Language requirement of position - Unilingual English	12	22	19	17	13	15	1	41	37	16488
2014	Language requirement of position - Unilingual French	9	30	26	14	7	12	2	46	24	965
2014	Language requirement of position - Either English or French	13	22	19	17	12	15	1	42	35	6230

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	42	7	4	2	87	6	7736
2017	Language requirement of position - Unilingual English	43	38	8	7	3	82	11	14425
2017	Language requirement of position - Unilingual French	35	54	8	3	1	89	4	819
2017	Language requirement of position - Either English or French	46	37	8	6	3	84	9	6118
2014	Language requirement of position - Bilingual	45	42	7	4	2	88	5	8172
2014	Language requirement of position - Unilingual English	45	39	7	6	3	84	9	16483
2014	Language requirement of position - Unilingual French	36	53	7	3	1	90	3	964
2014	Language requirement of position - Either English or French	45	38	8	6	3	83	9	6231

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	39	11	7	3	1	0	78	11	7755
2017	Language requirement of position - Unilingual English	41	35	11	8	5	1	0	77	13	14456
2017	Language requirement of position - Unilingual French	25	47	17	8	2	1	0	74	10	823
2017	Language requirement of position - Either English or French	43	35	11	7	3	1	0	79	10	6130
2014	Language requirement of position - Bilingual	38	38	11	7	4	1	0	77	11	8181
2014	Language requirement of position - Unilingual English	40	36	10	8	5	1	0	77	13	16491
2014	Language requirement of position - Unilingual French	26	47	16	7	2	1	1	74	9	963
2014	Language requirement of position - Either English or French	43	35	10	7	5	1	0	78	12	6234
2011	Language requirement of position - Bilingual	35	40	13	8	4	0	0	75	12	8354
2011	Language requirement of position - Unilingual English	35	38	11	9	5	1	0	74	15	15864
2011	Language requirement of position - Unilingual French	29	48	15	5	2	1	0	77	8	1126
2011	Language requirement of position - Either English or French	38	38	11	8	4	1	0	76	13	6121
2008	Language requirement of position - Bilingual	35	38	12	8	5	1	1	74	13	7281
2008	Language requirement of position - Unilingual English	36	37	10	9	6	1	0	74	16	15348
2008	Language requirement of position - Unilingual French	32	43	14	7	2	1	1	77	9	1153
2008	Language requirement of position - Either English or French	42	35	9	8	5	1	1	78	13	5166

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	35	10	5	3	2	0	83	7	7754
2017	Language requirement of position - Unilingual English	48	29	10	6	4	2	1	80	10	14451
2017	Language requirement of position - Unilingual French	31	47	14	3	2	2	0	81	5	823
2017	Language requirement of position - Either English or French	51	27	11	4	3	2	1	81	7	6131
2014	Language requirement of position - Bilingual	46	33	11	4	3	2	1	82	7	8182
2014	Language requirement of position - Unilingual English	48	29	10	6	4	2	1	79	10	16486
2014	Language requirement of position - Unilingual French	31	48	14	3	1	2	0	81	4	964
2014	Language requirement of position - Either English or French	50	29	10	5	3	2	1	80	9	6233
2011	Language requirement of position - Bilingual	43	35	11	5	3	2	1	80	8	8353
2011	Language requirement of position - Unilingual English	45	31	11	7	4	2	1	78	11	15858
2011	Language requirement of position - Unilingual French	34	45	14	4	2	1	0	80	6	1123
2011	Language requirement of position - Either English or French	46	31	11	6	3	2	1	79	10	6116
2008	Language requirement of position - Bilingual	42	34	12	5	4	3	1	78	9	7281
2008	Language requirement of position - Unilingual English	45	30	10	7	5	3	1	78	12	15349
2008	Language requirement of position - Unilingual French	34	42	15	5	1	4	0	79	6	1153
2008	Language requirement of position - Either English or French	46	30	10	6	4	3	1	80	10	5167

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	37	9	6	3	0	0	82	9	7746
2017	Language requirement of position - Unilingual English	47	32	9	7	4	1	0	80	11	14451
2017	Language requirement of position - Unilingual French	31	49	12	6	2	0	0	80	8	823
2017	Language requirement of position - Either English or French	50	31	8	6	3	1	0	82	9	6123
2014	Language requirement of position - Bilingual	45	36	9	6	3	0	0	82	9	8179
2014	Language requirement of position - Unilingual English	47	33	8	7	4	1	0	81	11	16482
2014	Language requirement of position - Unilingual French	32	50	12	5	1	0	0	82	6	965
2014	Language requirement of position - Either English or French	48	32	9	6	4	1	0	82	10	6232
2011	Language requirement of position - Bilingual	42	38	10	6	3	0	0	80	10	8348
2011	Language requirement of position - Unilingual English	42	35	9	8	4	1	0	78	13	15845
2011	Language requirement of position - Unilingual French	35	46	12	5	2	0	0	81	7	1121
2011	Language requirement of position - Either English or French	44	34	9	7	4	1	0	79	11	6109
2008	Language requirement of position - Bilingual	41	38	10	7	4	1	0	79	11	7276
2008	Language requirement of position - Unilingual English	42	35	9	8	5	1	0	78	13	15347
2008	Language requirement of position - Unilingual French	34	43	13	5	2	2	1	79	7	1153
2008	Language requirement of position - Either English or French	46	34	8	7	4	1	0	80	11	5168

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	70	16	4	3	4	0	2	89	7	7746
2017	Language requirement of position - Unilingual English	80	9	3	1	1	0	5	94	2	14421
2017	Language requirement of position - Unilingual French	73	22	1	1	0	0	3	98	1	822
2017	Language requirement of position - Either English or French	83	9	3	0	0	0	4	96	1	6124
2014	Language requirement of position - Bilingual	70	16	4	3	4	0	3	88	8	8177
2014	Language requirement of position - Unilingual English	81	8	3	1	1	0	5	95	2	16484
2014	Language requirement of position - Unilingual French	73	22	1	0	0	0	4	98	1	965
2014	Language requirement of position - Either English or French	84	9	2	0	1	0	3	97	1	6230
2011	Language requirement of position - Bilingual	69	15	4	4	5	0	2	87	9	8342
2011	Language requirement of position - Unilingual English	81	8	3	1	1	1	5	95	2	15847
2011	Language requirement of position - Unilingual French	78	17	1	0	0	0	4	98	0	1124
2011	Language requirement of position - Either English or French	81	10	3	0	1	0	4	96	1	6114
2008	Language requirement of position - Bilingual	70	12	4	5	7	0	3	84	12	7274
2008	Language requirement of position - Unilingual English	80	5	3	1	1	1	9	95	3	15330
2008	Language requirement of position - Unilingual French	83	8	2	0	1	1	5	97	1	1152
2008	Language requirement of position - Either English or French	82	6	3	1	1	1	8	95	2	5159

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	25	5	3	3	1	4	89	6	7736
2017	Language requirement of position - Unilingual English	66	20	4	3	3	1	3	89	6	14431
2017	Language requirement of position - Unilingual French	56	34	3	2	1	0	3	93	4	821
2017	Language requirement of position - Either English or French	64	19	5	3	3	2	4	88	6	6119
2014	Language requirement of position - Bilingual	58	25	5	3	3	1	4	88	6	8181
2014	Language requirement of position - Unilingual English	67	20	4	3	3	1	3	90	6	16489
2014	Language requirement of position - Unilingual French	47	37	6	3	2	1	4	89	5	964
2014	Language requirement of position - Either English or French	67	20	4	3	2	1	3	90	6	6231
2011	Language requirement of position - Bilingual	58	26	5	4	3	1	3	87	8	8350
2011	Language requirement of position - Unilingual English	63	24	5	4	3	1	1	88	7	15879
2011	Language requirement of position - Unilingual French	57	35	3	2	1	0	1	94	4	1124
2011	Language requirement of position - Either English or French	61	24	5	3	3	1	2	88	7	6124

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	27	7	4	3	1	87	6	7735
2017	Language requirement of position - Unilingual English	59	24	7	5	4	1	84	9	14436
2017	Language requirement of position - Unilingual French	47	39	8	3	3	0	86	6	824
2017	Language requirement of position - Either English or French	61	24	7	4	3	1	86	7	6125

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	27	9	3	3	1	84	7	7746
2017	Language requirement of position - Unilingual English	56	23	10	4	4	2	81	8	14433
2017	Language requirement of position - Unilingual French	40	40	12	4	3	1	81	7	821
2017	Language requirement of position - Either English or French	57	24	11	3	3	2	83	6	6130

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	54	29	9	4	4	83	8	7736
2017	Language requirement of position - Unilingual English	55	25	9	6	4	80	10	14424
2017	Language requirement of position - Unilingual French	40	41	11	4	3	82	7	820
2017	Language requirement of position - Either English or French	58	26	9	4	3	84	7	6122
2014	Language requirement of position - Bilingual	52	31	8	5	3	83	8	8176
2014	Language requirement of position - Unilingual English	55	27	8	5	4	83	9	16484
2014	Language requirement of position - Unilingual French	38	45	10	5	2	84	7	963
2014	Language requirement of position - Either English or French	56	28	8	5	3	84	8	6229

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	41	11	8	3	1	2	77	11	1698
2017	Language requirement of position - Unilingual English	37	35	9	11	6	1	2	74	17	1992
2017	Language requirement of position - Unilingual French	24	53	16	5	2	0	0	77	7	61
2017	Language requirement of position - Either English or French	35	40	9	7	5	2	1	78	12	266
2014	Language requirement of position - Bilingual	37	36	10	8	3	2	4	78	11	1685
2014	Language requirement of position - Unilingual English	35	35	10	10	5	2	3	73	16	2393
2014	Language requirement of position - Unilingual French	27	47	17	5	0	2	1	77	5	98
2014	Language requirement of position - Either English or French	37	35	8	11	6	2	1	75	17	285

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	29	36	15	7	5	8	0	70	13	7755
2017	Language requirement of position - Unilingual English	31	30	15	9	8	7	0	66	18	14456
2017	Language requirement of position - Unilingual French	18	42	21	6	4	9	0	66	11	824
2017	Language requirement of position - Either English or French	35	29	15	6	5	9	0	71	13	6126
2014	Language requirement of position - Bilingual	30	35	15	7	4	8	0	71	12	8173
2014	Language requirement of position - Unilingual English	31	31	15	9	7	8	0	67	17	16487
2014	Language requirement of position - Unilingual French	18	44	20	5	4	8	1	68	10	962
2014	Language requirement of position - Either English or French	34	30	15	8	5	8	0	70	14	6228
2011	Language requirement of position - Bilingual	27	35	17	8	5	7	0	67	14	8357
2011	Language requirement of position - Unilingual English	23	30	19	11	9	7	0	58	21	15855
2011	Language requirement of position - Unilingual French	17	40	23	7	4	7	2	62	12	1122
2011	Language requirement of position - Either English or French	26	31	19	9	8	8	1	61	18	6114

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	36	19	11	6	3	0	62	18	7753
2017	Language requirement of position - Unilingual English	27	30	16	13	11	3	0	59	24	14455
2017	Language requirement of position - Unilingual French	14	36	29	11	6	3	0	52	17	823
2017	Language requirement of position - Either English or French	32	30	16	10	7	4	0	65	18	6129
2014	Language requirement of position - Bilingual	26	36	19	10	6	3	0	64	17	8173
2014	Language requirement of position - Unilingual English	26	32	17	13	9	3	0	60	23	16485
2014	Language requirement of position - Unilingual French	15	39	28	10	5	2	0	55	16	964
2014	Language requirement of position - Either English or French	29	32	17	11	8	3	0	63	19	6229
2011	Language requirement of position - Bilingual	23	36	21	10	7	3	0	61	18	8337
2011	Language requirement of position - Unilingual English	20	32	18	14	12	3	0	54	27	15845
2011	Language requirement of position - Unilingual French	13	40	29	10	6	3	0	54	16	1119
2011	Language requirement of position - Either English or French	23	33	19	12	11	3	0	58	23	6109
2008	Language requirement of position - Bilingual	26	38	18	9	6	2	0	66	15	7277
2008	Language requirement of position - Unilingual English	23	34	17	12	11	3	0	58	24	15326
2008	Language requirement of position - Unilingual French	16	41	26	8	6	3	0	59	14	1149
2008	Language requirement of position - Either English or French	26	34	17	11	9	4	1	62	21	5166

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	33	22	15	8	6	52	25	7741
2017	Language requirement of position - Unilingual English	19	29	18	16	12	6	51	30	14450
2017	Language requirement of position - Unilingual French	10	29	33	13	7	7	42	22	821
2017	Language requirement of position - Either English or French	23	29	18	13	8	8	57	23	6125
2014	Language requirement of position - Bilingual	17	33	22	15	7	6	53	23	8172
2014	Language requirement of position - Unilingual English	18	30	19	16	11	6	51	29	16477
2014	Language requirement of position - Unilingual French	9	35	32	14	7	4	46	21	963
2014	Language requirement of position - Either English or French	21	29	19	14	9	7	54	26	6226
2011	Language requirement of position - Bilingual	13	36	24	15	6	7	53	22	8350
2011	Language requirement of position - Unilingual English	12	32	19	18	12	7	47	33	15870
2011	Language requirement of position - Unilingual French	7	37	31	13	3	8	49	18	1124
2011	Language requirement of position - Either English or French	14	32	19	17	10	7	50	29	6115
2008	Language requirement of position - Bilingual	13	37	22	15	6	7	54	22	7269
2008	Language requirement of position - Unilingual English	11	33	17	19	12	7	48	33	15335
2008	Language requirement of position - Unilingual French	8	36	32	13	4	8	47	18	1152
2008	Language requirement of position - Either English or French	14	33	17	16	10	9	52	29	5167

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	32	19	12	9	6	0	58	23	7750
2017	Language requirement of position - Unilingual English	23	27	16	14	14	6	0	53	30	14455
2017	Language requirement of position - Unilingual French	13	33	27	11	8	8	0	50	21	823
2017	Language requirement of position - Either English or French	27	28	16	11	11	7	0	59	24	6125
2014	Language requirement of position - Bilingual	22	32	19	12	8	6	0	58	21	8172
2014	Language requirement of position - Unilingual English	23	29	17	13	13	6	0	55	27	16481
2014	Language requirement of position - Unilingual French	13	36	27	12	6	6	1	52	19	965
2014	Language requirement of position - Either English or French	25	28	17	12	11	7	0	57	25	6229
2011	Language requirement of position - Bilingual	20	36	20	11	7	6	0	60	19	8356
2011	Language requirement of position - Unilingual English	18	32	17	13	13	6	0	54	28	15865
2011	Language requirement of position - Unilingual French	11	40	24	11	5	10	0	56	17	1124
2011	Language requirement of position - Either English or French	20	30	17	13	12	8	0	54	27	6121
2008	Language requirement of position - Bilingual	20	36	19	10	7	8	0	61	18	7274
2008	Language requirement of position - Unilingual English	18	33	16	13	12	8	0	56	27	15337
2008	Language requirement of position - Unilingual French	12	41	23	9	4	11	0	59	15	1152
2008	Language requirement of position - Either English or French	19	33	16	13	10	9	0	57	25	5166

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	37	19	15	8	3	58	23	7739
2017	Language requirement of position - Unilingual English	20	32	15	16	12	4	55	29	14434
2017	Language requirement of position - Unilingual French	12	38	27	14	6	4	51	21	823
2017	Language requirement of position - Either English or French	24	33	16	12	9	5	60	23	6123
2014	Language requirement of position - Bilingual	19	37	19	14	8	3	58	23	8170
2014	Language requirement of position - Unilingual English	19	34	16	16	11	3	55	29	16471
2014	Language requirement of position - Unilingual French	11	40	29	12	6	2	52	18	964
2014	Language requirement of position - Either English or French	22	34	16	14	10	4	58	25	6224
2011	Language requirement of position - Bilingual	16	41	19	15	6	3	59	22	8349
2011	Language requirement of position - Unilingual English	15	35	16	19	12	4	52	31	15846
2011	Language requirement of position - Unilingual French	10	44	27	10	3	4	57	14	1124
2011	Language requirement of position - Either English or French	17	34	17	17	11	4	53	29	6110
2008	Language requirement of position - Bilingual	20	44	17	12	5	2	65	18	7274
2008	Language requirement of position - Unilingual English	17	40	14	18	9	3	59	27	15330
2008	Language requirement of position - Unilingual French	14	49	22	8	2	4	66	11	1152
2008	Language requirement of position - Either English or French	19	41	14	15	7	3	62	23	5167

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	45	15	8	3	1	74	11	7740
2017	Language requirement of position - Unilingual English	30	40	15	9	5	1	71	14	14437
2017	Language requirement of position - Unilingual French	15	49	24	8	2	3	66	10	819
2017	Language requirement of position - Either English or French	33	39	15	8	4	1	73	12	6122
2014	Language requirement of position - Bilingual	32	44	14	5	3	1	78	8	8181
2014	Language requirement of position - Unilingual English	32	40	15	7	4	1	74	11	16492
2014	Language requirement of position - Unilingual French	18	51	21	6	3	1	70	9	965
2014	Language requirement of position - Either English or French	36	40	15	6	3	1	76	9	6233
2011	Language requirement of position - Bilingual	30	45	15	6	2	2	76	9	8341
2011	Language requirement of position - Unilingual English	28	42	16	8	4	1	71	13	15841
2011	Language requirement of position - Unilingual French	19	54	18	6	1	1	74	8	1125
2011	Language requirement of position - Either English or French	31	41	16	7	4	1	73	11	6123

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	45	12	3	2	3	0	82	5	7734
2017	Language requirement of position - Unilingual English	40	39	11	4	2	2	1	82	7	14424
2017	Language requirement of position - Unilingual French	19	59	14	3	1	3	0	81	4	817
2017	Language requirement of position - Either English or French	41	39	12	4	1	3	0	82	6	6115
2014	Language requirement of position - Bilingual	37	45	10	3	1	3	1	85	4	8174
2014	Language requirement of position - Unilingual English	44	38	9	4	1	3	1	85	5	16488
2014	Language requirement of position - Unilingual French	20	60	13	2	1	4	0	84	3	963
2014	Language requirement of position - Either English or French	42	39	9	4	1	3	1	85	6	6229
2011	Language requirement of position - Bilingual	32	45	14	4	1	4	1	81	5	8346
2011	Language requirement of position - Unilingual English	36	40	13	5	2	3	1	80	7	15837
2011	Language requirement of position - Unilingual French	24	55	14	3	1	3	0	82	4	1122
2011	Language requirement of position - Either English or French	36	40	13	5	2	3	1	79	8	6112

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	41	10	6	3	3	1	80	10	7735
2017	Language requirement of position - Unilingual English	41	35	11	7	4	2	1	78	11	14418
2017	Language requirement of position - Unilingual French	21	52	14	6	2	4	1	76	9	820
2017	Language requirement of position - Either English or French	42	35	12	5	3	3	1	79	8	6111
2014	Language requirement of position - Bilingual	42	40	9	5	2	2	1	84	7	8173
2014	Language requirement of position - Unilingual English	46	35	9	5	3	2	1	83	8	16489
2014	Language requirement of position - Unilingual French	23	55	11	6	1	3	1	81	8	965
2014	Language requirement of position - Either English or French	47	34	9	5	2	2	1	83	7	6232
2011	Language requirement of position - Bilingual	38	39	10	6	3	3	1	80	9	8345
2011	Language requirement of position - Unilingual English	38	36	11	6	4	3	1	78	11	15824
2011	Language requirement of position - Unilingual French	28	51	11	5	2	4	0	82	7	1119
2011	Language requirement of position - Either English or French	38	37	11	6	3	3	1	78	10	6107
2008	Language requirement of position - Bilingual	33	40	12	7	4	3	1	76	12	7277
2008	Language requirement of position - Unilingual English	32	37	12	8	5	5	1	73	14	15325
2008	Language requirement of position - Unilingual French	23	47	14	8	2	6	1	75	10	1154
2008	Language requirement of position - Either English or French	32	38	13	6	4	5	2	75	11	5164

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	37	19	9	4	5	1	66	14	7739
2017	Language requirement of position - Unilingual English	29	35	18	9	5	4	1	67	15	14437
2017	Language requirement of position - Unilingual French	10	41	25	10	4	7	3	58	15	819
2017	Language requirement of position - Either English or French	29	34	19	8	4	5	1	67	12	6119
2014	Language requirement of position - Bilingual	31	37	17	7	3	4	1	71	11	8176
2014	Language requirement of position - Unilingual English	35	35	16	7	4	3	1	73	11	16489
2014	Language requirement of position - Unilingual French	15	41	22	9	3	6	4	63	13	965
2014	Language requirement of position - Either English or French	35	34	16	7	3	4	1	73	10	6229
2011	Language requirement of position - Bilingual	26	40	17	8	3	5	1	70	12	8351
2011	Language requirement of position - Unilingual English	24	38	19	9	5	4	1	65	15	15855
2011	Language requirement of position - Unilingual French	15	40	24	7	2	8	4	62	11	1124
2011	Language requirement of position - Either English or French	25	38	19	9	4	4	1	66	14	6110

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	29	17	13	9	9	3	55	26	7735
2017	Language requirement of position - Unilingual English	22	26	16	15	13	8	1	52	30	14426
2017	Language requirement of position - Unilingual French	11	37	22	13	7	7	4	54	22	814
2017	Language requirement of position - Either English or French	24	25	17	13	11	9	1	55	26	6109
2014	Language requirement of position - Bilingual	18	28	19	14	10	8	2	51	27	8175
2014	Language requirement of position - Unilingual English	21	26	16	15	13	8	1	51	31	16486
2014	Language requirement of position - Unilingual French	13	35	23	15	8	6	1	51	25	965
2014	Language requirement of position - Either English or French	23	26	16	14	13	7	1	53	29	6225
2011	Language requirement of position - Bilingual	17	26	19	15	10	10	3	50	28	8356
2011	Language requirement of position - Unilingual English	16	25	18	16	15	8	2	45	35	15876
2011	Language requirement of position - Unilingual French	14	35	21	13	6	8	3	55	21	1125
2011	Language requirement of position - Either English or French	16	26	18	16	14	9	2	47	33	6117

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	28	10	8	4	1	3	77	13	7749
2017	Language requirement of position - Unilingual English	70	13	6	1	1	2	6	90	3	14448
2017	Language requirement of position - Unilingual French	56	30	5	2	0	2	6	92	2	823
2017	Language requirement of position - Either English or French	73	13	6	1	0	2	5	93	1	6126
2014	Language requirement of position - Bilingual	45	27	10	7	5	2	4	76	13	8179
2014	Language requirement of position - Unilingual English	72	12	6	1	1	1	6	91	3	16487
2014	Language requirement of position - Unilingual French	54	31	4	2	1	1	7	93	3	965
2014	Language requirement of position - Either English or French	74	13	5	1	1	1	5	93	2	6234

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	29	6	5	4	2	1	84	9	7745
2017	Language requirement of position - Unilingual English	74	12	5	1	1	3	4	92	2	14426
2017	Language requirement of position - Unilingual French	55	30	4	3	1	2	4	91	4	823
2017	Language requirement of position - Either English or French	76	12	5	1	1	3	3	94	1	6125
2014	Language requirement of position - Bilingual	53	27	6	6	4	1	1	82	11	8179
2014	Language requirement of position - Unilingual English	74	12	5	1	1	2	5	93	2	16486
2014	Language requirement of position - Unilingual French	52	32	5	4	2	2	3	89	6	964
2014	Language requirement of position - Either English or French	78	12	4	1	1	2	3	94	1	6232
2011	Language requirement of position - Bilingual	56	25	7	6	4	1	1	83	10	8340
2011	Language requirement of position - Unilingual English	75	13	5	1	1	2	3	93	2	15866
2011	Language requirement of position - Unilingual French	63	28	3	2	1	1	2	94	3	1123
2011	Language requirement of position - Either English or French	77	13	4	1	1	2	2	94	1	6119
2008	Language requirement of position - Bilingual	54	26	7	6	4	1	1	83	10	7280
2008	Language requirement of position - Unilingual English	76	12	5	1	1	2	3	93	2	15350
2008	Language requirement of position - Unilingual French	64	25	4	3	1	1	2	92	4	1150
2008	Language requirement of position - Either English or French	76	13	4	1	1	2	2	94	2	5167

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	39	17	12	5	2	0	66	17	7743
2017	Language requirement of position - Unilingual English	24	32	16	15	11	2	0	57	27	14431
2017	Language requirement of position - Unilingual French	16	42	22	10	4	3	1	61	15	822
2017	Language requirement of position - Either English or French	28	32	16	12	8	3	0	62	21	6115
2014	Language requirement of position - Bilingual	27	39	16	11	6	2	0	67	17	8177
2014	Language requirement of position - Unilingual English	24	34	15	14	10	2	0	59	25	16487
2014	Language requirement of position - Unilingual French	17	45	23	10	4	2	1	63	14	965
2014	Language requirement of position - Either English or French	27	33	15	13	9	2	0	62	22	6229
2011	Language requirement of position - Bilingual	27	40	16	10	5	1	0	69	16	8344
2011	Language requirement of position - Unilingual English	23	36	16	14	10	1	0	60	24	15866
2011	Language requirement of position - Unilingual French	20	45	21	8	4	1	1	67	12	1125
2011	Language requirement of position - Either English or French	25	36	16	12	9	1	0	62	22	6124
2008	Language requirement of position - Bilingual	26	42	17	10	5	1	0	68	15	7278
2008	Language requirement of position - Unilingual English	22	39	15	13	10	1	0	61	24	15341
2008	Language requirement of position - Unilingual French	15	45	24	10	3	2	1	62	13	1153
2008	Language requirement of position - Either English or French	25	39	15	11	8	1	0	65	20	5168

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	34	15	14	10	2	2	60	25	7747
2017	Language requirement of position - Unilingual English	22	28	13	16	17	2	1	52	35	14429
2017	Language requirement of position - Unilingual French	12	29	22	17	14	4	3	44	32	822
2017	Language requirement of position - Either English or French	26	29	14	14	13	3	1	58	28	6124
2014	Language requirement of position - Bilingual	26	32	14	13	11	2	1	60	25	8177
2014	Language requirement of position - Unilingual English	21	30	13	16	17	2	1	52	34	16482
2014	Language requirement of position - Unilingual French	14	28	24	17	12	2	4	44	31	965
2014	Language requirement of position - Either English or French	24	29	14	15	15	2	1	55	31	6233
2011	Language requirement of position - Bilingual	22	33	15	14	12	1	2	57	27	8345
2011	Language requirement of position - Unilingual English	17	29	14	18	20	1	1	48	38	15865
2011	Language requirement of position - Unilingual French	12	30	22	18	12	2	5	45	32	1123
2011	Language requirement of position - Either English or French	18	31	14	17	17	2	1	50	35	6113
2008	Language requirement of position - Bilingual	25	38	13	12	10	1	2	64	22	7275
2008	Language requirement of position - Unilingual English	17	36	12	16	17	1	1	54	33	15348
2008	Language requirement of position - Unilingual French	12	35	21	16	9	3	5	50	27	1153
2008	Language requirement of position - Either English or French	19	37	13	14	13	2	1	58	28	5167

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	36	22	10	6	5	0	60	17	7744
2017	Language requirement of position - Unilingual English	20	34	21	12	8	5	0	57	21	14438
2017	Language requirement of position - Unilingual French	9	35	31	12	6	7	1	47	19	825
2017	Language requirement of position - Either English or French	22	33	22	10	6	6	1	59	18	6124

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	39	13	3	2	3	0	82	5	7738
2017	Language requirement of position - Unilingual English	44	34	12	3	3	3	0	81	6	14418
2017	Language requirement of position - Unilingual French	22	49	19	4	2	3	1	74	7	823
2017	Language requirement of position - Either English or French	47	32	12	3	2	3	0	83	5	6118
2014	Language requirement of position - Bilingual	48	37	9	2	2	2	0	87	4	8176
2014	Language requirement of position - Unilingual English	52	30	10	3	2	3	0	84	5	16479
2014	Language requirement of position - Unilingual French	27	53	13	2	2	3	1	82	4	964
2014	Language requirement of position - Either English or French	54	29	10	3	2	2	0	85	4	6231

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	42	10	3	2	2	84	5	7745
2017	Language requirement of position - Unilingual English	43	37	11	5	3	2	81	8	14439
2017	Language requirement of position - Unilingual French	25	54	13	4	2	2	81	6	823
2017	Language requirement of position - Either English or French	48	35	10	4	2	2	84	6	6126
2014	Language requirement of position - Bilingual	45	40	9	3	2	2	86	5	8176
2014	Language requirement of position - Unilingual English	48	33	10	5	3	2	82	8	16492
2014	Language requirement of position - Unilingual French	25	54	13	3	2	2	81	5	964
2014	Language requirement of position - Either English or French	50	32	9	4	2	2	84	6	6230
2011	Language requirement of position - Bilingual	36	42	13	4	2	2	80	7	8345
2011	Language requirement of position - Unilingual English	35	39	13	6	5	2	75	11	15850
2011	Language requirement of position - Unilingual French	20	52	18	4	2	4	75	7	1123
2011	Language requirement of position - Either English or French	37	37	14	6	4	2	75	11	6111

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	46	40	8	4	2	0	86	6	7745
2017	Language requirement of position - Unilingual English	45	35	9	6	5	0	80	11	14444
2017	Language requirement of position - Unilingual French	28	57	10	2	2	1	86	4	823
2017	Language requirement of position - Either English or French	50	34	9	4	3	0	84	7	6123
2014	Language requirement of position - Bilingual	50	37	8	3	2	0	87	5	8176
2014	Language requirement of position - Unilingual English	49	33	9	5	4	0	82	9	16483
2014	Language requirement of position - Unilingual French	30	55	9	4	2	0	85	5	963
2014	Language requirement of position - Either English or French	50	33	9	5	3	0	83	8	6230
2011	Language requirement of position - Bilingual	42	42	9	4	2	0	84	7	8333
2011	Language requirement of position - Unilingual English	39	38	11	7	5	0	78	11	15818
2011	Language requirement of position - Unilingual French	26	54	14	2	3	1	81	5	1112
2011	Language requirement of position - Either English or French	41	37	11	6	4	0	79	10	6094
2008	Language requirement of position - Bilingual	39	43	10	5	2	0	83	7	7277
2008	Language requirement of position - Unilingual English	35	41	11	7	5	0	77	12	15335
2008	Language requirement of position - Unilingual French	25	56	13	3	1	1	82	5	1150
2008	Language requirement of position - Either English or French	37	41	11	7	4	1	79	11	5165

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	37	14	6	3	1	76	9	7725
2017	Language requirement of position - Unilingual English	35	33	16	9	7	1	69	16	14435
2017	Language requirement of position - Unilingual French	27	46	18	5	3	1	74	8	822
2017	Language requirement of position - Either English or French	41	32	15	7	5	1	73	12	6119
2014	Language requirement of position - Bilingual	37	38	14	6	3	1	76	10	8179
2014	Language requirement of position - Unilingual English	33	35	14	10	7	0	69	17	16496
2014	Language requirement of position - Unilingual French	25	49	16	7	3	0	74	10	963
2014	Language requirement of position - Either English or French	36	34	15	8	5	1	71	14	6229
2011	Language requirement of position - Bilingual	35	40	15	6	3	1	75	9	8345
2011	Language requirement of position - Unilingual English	30	36	18	9	7	1	66	16	15850
2011	Language requirement of position - Unilingual French	23	50	19	5	2	1	74	7	1117
2011	Language requirement of position - Either English or French	31	37	18	8	6	1	68	14	6110

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	40	14	7	3	0	76	10	7742
2017	Language requirement of position - Unilingual English	33	36	14	10	6	0	69	17	14434
2017	Language requirement of position - Unilingual French	23	49	20	5	3	0	72	8	819
2017	Language requirement of position - Either English or French	38	35	14	9	4	0	73	13	6111
2014	Language requirement of position - Bilingual	36	41	13	7	3	0	77	10	8176
2014	Language requirement of position - Unilingual English	32	37	13	11	6	0	70	17	16490
2014	Language requirement of position - Unilingual French	23	50	17	7	2	1	73	10	964
2014	Language requirement of position - Either English or French	34	36	15	9	5	0	71	14	6230
2011	Language requirement of position - Bilingual	33	42	15	6	3	0	76	10	8342
2011	Language requirement of position - Unilingual English	29	39	16	10	6	0	68	16	15841
2011	Language requirement of position - Unilingual French	19	54	19	5	2	1	74	7	1118
2011	Language requirement of position - Either English or French	29	41	15	9	5	0	70	14	6108
2008	Language requirement of position - Bilingual	35	44	12	6	3	0	79	9	7270
2008	Language requirement of position - Unilingual English	30	41	13	10	6	0	71	16	15331
2008	Language requirement of position - Unilingual French	24	52	18	4	2	1	77	6	1152
2008	Language requirement of position - Either English or French	32	42	13	8	5	1	74	13	5167

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	29	18	9	6	5	0	64	16	7738
2017	Language requirement of position - Unilingual English	31	26	18	12	8	5	0	60	21	14431
2017	Language requirement of position - Unilingual French	25	38	19	8	3	6	1	67	12	820
2017	Language requirement of position - Either English or French	32	27	19	11	7	5	0	62	18	6115
2014	Language requirement of position - Bilingual	33	29	18	9	6	5	1	65	16	8179
2014	Language requirement of position - Unilingual English	32	27	18	12	8	4	0	61	20	16489
2014	Language requirement of position - Unilingual French	24	39	19	7	4	6	1	67	13	965
2014	Language requirement of position - Either English or French	32	27	18	11	8	5	0	61	20	6230
2011	Language requirement of position - Bilingual	31	29	18	10	7	5	0	64	17	8340
2011	Language requirement of position - Unilingual English	30	27	17	12	9	5	0	60	22	15844
2011	Language requirement of position - Unilingual French	23	39	18	7	4	7	1	68	12	1117
2011	Language requirement of position - Either English or French	29	27	18	12	9	5	0	59	22	6111
2008	Language requirement of position - Bilingual	32	31	16	10	6	5	0	66	17	7277
2008	Language requirement of position - Unilingual English	28	29	16	12	8	5	0	61	22	15333
2008	Language requirement of position - Unilingual French	25	39	18	6	3	8	0	70	10	1153
2008	Language requirement of position - Either English or French	27	28	18	12	8	6	0	59	21	5168

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	26	45	29	7748
2017	Language requirement of position - Unilingual English	22	44	34	14444
2017	Language requirement of position - Unilingual French	17	64	19	823
2017	Language requirement of position - Either English or French	18	45	37	6136
2014	Language requirement of position - Bilingual	26	45	28	8179
2014	Language requirement of position - Unilingual English	21	44	35	16495
2014	Language requirement of position - Unilingual French	14	69	17	963
2014	Language requirement of position - Either English or French	18	45	37	6231
2011	Language requirement of position - Bilingual	27	45	28	8362
2011	Language requirement of position - Unilingual English	22	46	32	15884
2011	Language requirement of position - Unilingual French	15	68	17	1122
2011	Language requirement of position - Either English or French	20	45	35	6129

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	22	46	18	4	4	6	1996
2017	Language requirement of position - Unilingual English	25	40	15	6	7	6	3180
2017	Language requirement of position - Unilingual French	58	22	7	4	3	5	138
2017	Language requirement of position - Either English or French	21	35	17	4	15	8	1082
2014	Language requirement of position - Bilingual	23	51	14	6	9999	5	2162
2014	Language requirement of position - Unilingual English	27	44	14	8	9999	7	3484
2014	Language requirement of position - Unilingual French	60	20	8	7	9999	5	132
2014	Language requirement of position - Either English or French	20	45	17	9	9999	9	1125
2011	Language requirement of position - Bilingual	22	47	20	5	9999	5	2272
2011	Language requirement of position - Unilingual English	26	44	16	7	9999	7	3450
2011	Language requirement of position - Unilingual French	65	15	8	10	9999	3	162
2011	Language requirement of position - Either English or French	18	43	22	9	9999	8	1202

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	13	87	7740
2017	Language requirement of position - Unilingual English	15	85	14418
2017	Language requirement of position - Unilingual French	13	87	820
2017	Language requirement of position - Either English or French	14	86	6123
2014	Language requirement of position - Bilingual	14	86	8172
2014	Language requirement of position - Unilingual English	16	84	16468
2014	Language requirement of position - Unilingual French	10	90	961
2014	Language requirement of position - Either English or French	16	84	6228

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	47	1011
2017	Language requirement of position - Unilingual English	49	2216
2017	Language requirement of position - Unilingual French	48	104
2017	Language requirement of position - Either English or French	51	828
2014	Language requirement of position - Bilingual	52	1098
2014	Language requirement of position - Unilingual English	49	2616
2014	Language requirement of position - Unilingual French	51	92
2014	Language requirement of position - Either English or French	54	969

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	63	1011
2017	Language requirement of position - Unilingual English	65	2216
2017	Language requirement of position - Unilingual French	66	104
2017	Language requirement of position - Either English or French	63	828
2014	Language requirement of position - Bilingual	59	1098
2014	Language requirement of position - Unilingual English	62	2616
2014	Language requirement of position - Unilingual French	55	92
2014	Language requirement of position - Either English or French	59	969

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	1011
2017	Language requirement of position - Unilingual English	5	2216
2017	Language requirement of position - Either English or French	3	828
2014	Language requirement of position - Bilingual	5	1098
2014	Language requirement of position - Unilingual English	5	2616
2014	Language requirement of position - Unilingual French	5	92
2014	Language requirement of position - Either English or French	4	969

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Unilingual French	104
2017	Language requirement of position - Either English or French	828
2014	Language requirement of position - Unilingual French	92

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	2	1011
2017	Language requirement of position - Unilingual English	4	2216
2017	Language requirement of position - Either English or French	6	828
2014	Language requirement of position - Bilingual	2	1098
2014	Language requirement of position - Unilingual English	3	2616
2014	Language requirement of position - Unilingual French	0	92
2014	Language requirement of position - Either English or French	5	969

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	1011
2017	Language requirement of position - Unilingual English	12	2216
2017	Language requirement of position - Unilingual French	7	104
2017	Language requirement of position - Either English or French	12	828
2014	Language requirement of position - Bilingual	8	1098
2014	Language requirement of position - Unilingual English	11	2616
2014	Language requirement of position - Either English or French	14	969

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	3	1011
2017	Language requirement of position - Unilingual English	3	2216
2017	Language requirement of position - Either English or French	4	828
2014	Language requirement of position - Bilingual	3	1098
2014	Language requirement of position - Unilingual English	4	2616
2014	Language requirement of position - Either English or French	3	969

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	33	1012
2017	Language requirement of position - Unilingual English	39	2221
2017	Language requirement of position - Unilingual French	20	104
2017	Language requirement of position - Either English or French	34	828
2014	Language requirement of position - Bilingual	34	1099
2014	Language requirement of position - Unilingual English	38	2621
2014	Language requirement of position - Unilingual French	20	92
2014	Language requirement of position - Either English or French	37	972

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	1012
2017	Language requirement of position - Unilingual English	40	2221
2017	Language requirement of position - Unilingual French	41	104
2017	Language requirement of position - Either English or French	36	828
2014	Language requirement of position - Bilingual	37	1099
2014	Language requirement of position - Unilingual English	38	2621
2014	Language requirement of position - Unilingual French	38	92
2014	Language requirement of position - Either English or French	35	972

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	1012
2017	Language requirement of position - Unilingual English	42	2221
2017	Language requirement of position - Unilingual French	31	104
2017	Language requirement of position - Either English or French	32	828
2014	Language requirement of position - Bilingual	36	1099
2014	Language requirement of position - Unilingual English	36	2621
2014	Language requirement of position - Unilingual French	32	92
2014	Language requirement of position - Either English or French	35	972

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	1012
2017	Language requirement of position - Unilingual English	42	2221
2017	Language requirement of position - Unilingual French	31	104
2017	Language requirement of position - Either English or French	40	828
2014	Language requirement of position - Bilingual	37	1099
2014	Language requirement of position - Unilingual English	42	2621
2014	Language requirement of position - Unilingual French	29	92
2014	Language requirement of position - Either English or French	41	972

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	1012
2017	Language requirement of position - Unilingual English	26	2221
2017	Language requirement of position - Unilingual French	12	104
2017	Language requirement of position - Either English or French	21	828
2014	Language requirement of position - Bilingual	25	1099
2014	Language requirement of position - Unilingual English	25	2621
2014	Language requirement of position - Unilingual French	16	92
2014	Language requirement of position - Either English or French	23	972

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	61	1012
2017	Language requirement of position - Unilingual English	55	2221
2017	Language requirement of position - Unilingual French	55	104
2017	Language requirement of position - Either English or French	52	828
2014	Language requirement of position - Bilingual	59	1099
2014	Language requirement of position - Unilingual English	55	2621
2014	Language requirement of position - Unilingual French	57	92
2014	Language requirement of position - Either English or French	55	972

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	33	1012
2017	Language requirement of position - Unilingual English	35	2221
2017	Language requirement of position - Unilingual French	28	104
2017	Language requirement of position - Either English or French	33	828
2014	Language requirement of position - Bilingual	35	1099
2014	Language requirement of position - Unilingual English	34	2621
2014	Language requirement of position - Unilingual French	30	92
2014	Language requirement of position - Either English or French	32	972

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	1	2221
2017	Language requirement of position - Either English or French	1	828
2014	Language requirement of position - Bilingual	1	1099
2014	Language requirement of position - Unilingual English	1	2621
2014	Language requirement of position - Unilingual French	0	92
2014	Language requirement of position - Either English or French	1	972

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	1012
2017	Language requirement of position - Unilingual English	9	2221
2017	Language requirement of position - Unilingual French	0	104
2017	Language requirement of position - Either English or French	11	828
2014	Language requirement of position - Bilingual	9	1099
2014	Language requirement of position - Unilingual English	8	2621
2014	Language requirement of position - Either English or French	9	972

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	1012
2017	Language requirement of position - Unilingual English	10	2221
2017	Language requirement of position - Unilingual French	8	104
2017	Language requirement of position - Either English or French	8	828
2014	Language requirement of position - Bilingual	11	1099
2014	Language requirement of position - Unilingual English	10	2621
2014	Language requirement of position - Unilingual French	14	92
2014	Language requirement of position - Either English or French	9	972

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	1012
2017	Language requirement of position - Unilingual English	50	2221
2017	Language requirement of position - Unilingual French	45	104
2017	Language requirement of position - Either English or French	51	828
2014	Language requirement of position - Bilingual	41	1099
2014	Language requirement of position - Unilingual English	46	2621
2014	Language requirement of position - Unilingual French	37	92
2014	Language requirement of position - Either English or French	47	972

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	1012
2017	Language requirement of position - Unilingual English	25	2221
2017	Language requirement of position - Unilingual French	13	104
2017	Language requirement of position - Either English or French	23	828
2014	Language requirement of position - Bilingual	23	1099
2014	Language requirement of position - Unilingual English	25	2621
2014	Language requirement of position - Unilingual French	14	92
2014	Language requirement of position - Either English or French	25	972

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	1012
2017	Language requirement of position - Unilingual English	13	2221
2017	Language requirement of position - Unilingual French	13	104
2017	Language requirement of position - Either English or French	16	828
2014	Language requirement of position - Bilingual	11	1099
2014	Language requirement of position - Unilingual English	14	2621
2014	Language requirement of position - Unilingual French	15	92
2014	Language requirement of position - Either English or French	14	972

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	1013
2017	Language requirement of position - Unilingual English	46	2218
2017	Language requirement of position - Unilingual French	31	104
2017	Language requirement of position - Either English or French	48	829
2014	Language requirement of position - Bilingual	54	1099
2014	Language requirement of position - Unilingual English	47	2619
2014	Language requirement of position - Unilingual French	53	92
2014	Language requirement of position - Either English or French	46	970

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	1013
2017	Language requirement of position - Unilingual English	28	2218
2017	Language requirement of position - Unilingual French	16	104
2017	Language requirement of position - Either English or French	26	829
2014	Language requirement of position - Bilingual	31	1099
2014	Language requirement of position - Unilingual English	28	2619
2014	Language requirement of position - Unilingual French	27	92
2014	Language requirement of position - Either English or French	27	970

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	1013
2017	Language requirement of position - Unilingual English	4	2218
2017	Language requirement of position - Either English or French	3	829
2014	Language requirement of position - Bilingual	8	1099
2014	Language requirement of position - Unilingual English	4	2619
2014	Language requirement of position - Unilingual French	7	92
2014	Language requirement of position - Either English or French	3	970

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	1013
2017	Language requirement of position - Unilingual English	26	2218
2017	Language requirement of position - Unilingual French	34	104
2017	Language requirement of position - Either English or French	25	829
2014	Language requirement of position - Bilingual	20	1099
2014	Language requirement of position - Unilingual English	25	2619
2014	Language requirement of position - Unilingual French	35	92
2014	Language requirement of position - Either English or French	23	970

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	1013
2017	Language requirement of position - Unilingual English	10	2218
2017	Language requirement of position - Unilingual French	5	104
2017	Language requirement of position - Either English or French	8	829
2014	Language requirement of position - Bilingual	13	1099
2014	Language requirement of position - Unilingual English	10	2619
2014	Language requirement of position - Unilingual French	15	92
2014	Language requirement of position - Either English or French	10	970

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	5	1013
2017	Language requirement of position - Unilingual English	7	2218
2017	Language requirement of position - Unilingual French	8	104
2017	Language requirement of position - Either English or French	7	829
2014	Language requirement of position - Bilingual	5	1099
2014	Language requirement of position - Unilingual English	6	2619
2014	Language requirement of position - Unilingual French	12	92
2014	Language requirement of position - Either English or French	6	970

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	1013
2017	Language requirement of position - Unilingual English	13	2218
2017	Language requirement of position - Unilingual French	8	104
2017	Language requirement of position - Either English or French	13	829
2014	Language requirement of position - Bilingual	14	1099
2014	Language requirement of position - Unilingual English	15	2619
2014	Language requirement of position - Unilingual French	14	92
2014	Language requirement of position - Either English or French	15	970

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	1013
2017	Language requirement of position - Unilingual English	9	2218
2017	Language requirement of position - Unilingual French	8	104
2017	Language requirement of position - Either English or French	10	829
2014	Language requirement of position - Bilingual	10	1099
2014	Language requirement of position - Unilingual English	8	2619
2014	Language requirement of position - Either English or French	9	970

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	1013
2017	Language requirement of position - Unilingual English	28	2218
2017	Language requirement of position - Unilingual French	32	104
2017	Language requirement of position - Either English or French	27	829
2014	Language requirement of position - Bilingual	24	1099
2014	Language requirement of position - Unilingual English	28	2619
2014	Language requirement of position - Unilingual French	22	92
2014	Language requirement of position - Either English or French	28	970

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	959
2017	Language requirement of position - Unilingual English	12	2049
2017	Language requirement of position - Unilingual French	9	96
2017	Language requirement of position - Either English or French	15	767
2014	Language requirement of position - Bilingual	16	1038
2014	Language requirement of position - Unilingual English	14	2458
2014	Language requirement of position - Unilingual French	14	81
2014	Language requirement of position - Either English or French	12	912

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	16	959
2017	Language requirement of position - Unilingual English	17	2049
2017	Language requirement of position - Unilingual French	11	96
2017	Language requirement of position - Either English or French	18	767
2014	Language requirement of position - Bilingual	18	1038
2014	Language requirement of position - Unilingual English	17	2458
2014	Language requirement of position - Unilingual French	16	81
2014	Language requirement of position - Either English or French	17	912

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	959
2017	Language requirement of position - Unilingual English	10	2049
2017	Language requirement of position - Unilingual French	16	96
2017	Language requirement of position - Either English or French	12	767
2014	Language requirement of position - Bilingual	12	1038
2014	Language requirement of position - Unilingual English	11	2458
2014	Language requirement of position - Unilingual French	9	81
2014	Language requirement of position - Either English or French	11	912

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	959
2017	Language requirement of position - Unilingual English	8	2049
2017	Language requirement of position - Either English or French	9	767
2014	Language requirement of position - Bilingual	8	1038
2014	Language requirement of position - Unilingual English	8	2458
2014	Language requirement of position - Unilingual French	7	81
2014	Language requirement of position - Either English or French	8	912

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	959
2017	Language requirement of position - Unilingual English	9	2049
2017	Language requirement of position - Unilingual French	6	96
2017	Language requirement of position - Either English or French	12	767
2014	Language requirement of position - Bilingual	10	1038
2014	Language requirement of position - Unilingual English	10	2458
2014	Language requirement of position - Unilingual French	10	81
2014	Language requirement of position - Either English or French	10	912

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	959
2017	Language requirement of position - Unilingual English	11	2049
2017	Language requirement of position - Unilingual French	13	96
2017	Language requirement of position - Either English or French	11	767
2014	Language requirement of position - Bilingual	13	1038
2014	Language requirement of position - Unilingual English	10	2458
2014	Language requirement of position - Unilingual French	14	81
2014	Language requirement of position - Either English or French	11	912

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	959
2017	Language requirement of position - Unilingual English	13	2049
2017	Language requirement of position - Unilingual French	7	96
2017	Language requirement of position - Either English or French	14	767
2014	Language requirement of position - Bilingual	17	1038
2014	Language requirement of position - Unilingual English	12	2458
2014	Language requirement of position - Unilingual French	7	81
2014	Language requirement of position - Either English or French	10	912

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	959
2017	Language requirement of position - Unilingual English	9	2049
2017	Language requirement of position - Unilingual French	7	96
2017	Language requirement of position - Either English or French	7	767
2014	Language requirement of position - Bilingual	8	1038
2014	Language requirement of position - Unilingual English	8	2458
2014	Language requirement of position - Unilingual French	6	81
2014	Language requirement of position - Either English or French	7	912

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	959
2017	Language requirement of position - Unilingual English	12	2049
2017	Language requirement of position - Unilingual French	9	96
2017	Language requirement of position - Either English or French	11	767
2014	Language requirement of position - Bilingual	13	1038
2014	Language requirement of position - Unilingual English	11	2458
2014	Language requirement of position - Unilingual French	14	81
2014	Language requirement of position - Either English or French	11	912

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	959
2017	Language requirement of position - Unilingual English	22	2049
2017	Language requirement of position - Unilingual French	13	96
2017	Language requirement of position - Either English or French	21	767
2014	Language requirement of position - Bilingual	18	1038
2014	Language requirement of position - Unilingual English	21	2458
2014	Language requirement of position - Unilingual French	10	81
2014	Language requirement of position - Either English or French	18	912

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	959
2017	Language requirement of position - Unilingual English	8	2049
2017	Language requirement of position - Unilingual French	7	96
2017	Language requirement of position - Either English or French	7	767
2014	Language requirement of position - Bilingual	9	1038
2014	Language requirement of position - Unilingual English	7	2458
2014	Language requirement of position - Unilingual French	15	81
2014	Language requirement of position - Either English or French	7	912

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	42	959
2017	Language requirement of position - Unilingual English	46	2049
2017	Language requirement of position - Unilingual French	32	96
2017	Language requirement of position - Either English or French	42	767
2014	Language requirement of position - Bilingual	40	1038
2014	Language requirement of position - Unilingual English	44	2458
2014	Language requirement of position - Unilingual French	35	81
2014	Language requirement of position - Either English or French	44	912

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	1	959
2017	Language requirement of position - Unilingual English	1	2049
2017	Language requirement of position - Unilingual French	0	96
2017	Language requirement of position - Either English or French	1	767
2014	Language requirement of position - Bilingual	0	1038
2014	Language requirement of position - Unilingual English	2	2458
2014	Language requirement of position - Unilingual French	0	81
2014	Language requirement of position - Either English or French	1	912

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	45	959
2017	Language requirement of position - Unilingual English	54	2049
2017	Language requirement of position - Unilingual French	36	96
2017	Language requirement of position - Either English or French	49	767
2014	Language requirement of position - Bilingual	43	1038
2014	Language requirement of position - Unilingual English	53	2458
2014	Language requirement of position - Unilingual French	41	81
2014	Language requirement of position - Either English or French	53	912

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	1	959
2017	Language requirement of position - Unilingual English	1	2049
2017	Language requirement of position - Unilingual French	0	96
2017	Language requirement of position - Either English or French	1	767

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	959
2017	Language requirement of position - Unilingual English	12	2049
2017	Language requirement of position - Unilingual French	25	96
2017	Language requirement of position - Either English or French	13	767
2014	Language requirement of position - Bilingual	13	1038
2014	Language requirement of position - Unilingual English	12	2458
2014	Language requirement of position - Unilingual French	17	81
2014	Language requirement of position - Either English or French	12	912

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	94	6	1014
2017	Language requirement of position - Unilingual English	94	6	2220
2017	Language requirement of position - Unilingual French	95	5	104
2017	Language requirement of position - Either English or French	91	9	830

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	21	18	5	4	26	8	60	13	7747
2017	Language requirement of position - Unilingual English	21	19	19	6	7	23	6	55	18	14454
2017	Language requirement of position - Unilingual French	13	33	19	3	3	22	6	64	9	824
2017	Language requirement of position - Either English or French	23	18	19	4	5	22	8	59	14	6128
2014	Language requirement of position - Bilingual	21	22	17	5	4	25	7	62	13	8178
2014	Language requirement of position - Unilingual English	22	20	19	6	6	21	5	58	17	16484
2014	Language requirement of position - Unilingual French	13	31	21	4	3	22	6	61	10	965
2014	Language requirement of position - Either English or French	24	20	20	5	5	20	6	59	14	6232

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	37	15	4	3	7	1	77	8	7742
2017	Language requirement of position - Unilingual English	35	30	15	6	5	7	1	71	12	14440
2017	Language requirement of position - Unilingual French	23	47	19	2	3	6	1	75	5	819
2017	Language requirement of position - Either English or French	40	29	14	5	4	7	1	75	9	6118
2014	Language requirement of position - Bilingual	35	36	14	4	2	7	1	78	7	8171
2014	Language requirement of position - Unilingual English	37	31	15	6	4	7	1	73	11	16477
2014	Language requirement of position - Unilingual French	22	50	16	4	2	5	1	76	7	964
2014	Language requirement of position - Either English or French	39	30	15	5	4	7	1	75	9	6225
2011	Language requirement of position - Bilingual	42	40	10	4	2	3	0	84	6	8342
2011	Language requirement of position - Unilingual English	40	37	11	6	4	3	0	79	10	15857
2011	Language requirement of position - Unilingual French	32	52	10	3	2	2	0	85	5	1119
2011	Language requirement of position - Either English or French	43	36	11	5	3	3	0	81	8	6108

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	49	12	6	2	1	4	79	8	7757
2017	Language requirement of position - Unilingual English	32	50	9	4	2	2	2	85	6	14462
2017	Language requirement of position - Unilingual French	13	54	19	10	2	2	2	69	11	824
2017	Language requirement of position - Either English or French	26	51	11	6	2	2	2	81	8	6136
2014	Language requirement of position - Bilingual	27	48	12	6	2	1	4	79	8	8175
2014	Language requirement of position - Unilingual English	32	50	8	5	2	1	1	85	7	16493
2014	Language requirement of position - Unilingual French	14	56	22	6	1	1	1	70	8	965
2014	Language requirement of position - Either English or French	25	51	12	6	3	2	1	78	9	6231
2011	Language requirement of position - Bilingual	27	51	11	5	1	1	4	82	7	8351
2011	Language requirement of position - Unilingual English	30	54	8	4	1	1	1	86	5	15853
2011	Language requirement of position - Unilingual French	18	59	15	6	1	0	1	78	7	1123
2011	Language requirement of position - Either English or French	25	55	11	5	2	2	1	82	7	6115
2008	Language requirement of position - Bilingual	25	51	12	5	2	1	5	80	7	7281
2008	Language requirement of position - Unilingual English	28	54	8	5	2	1	1	84	7	15350
2008	Language requirement of position - Unilingual French	14	57	19	6	2	1	2	73	8	1154
2008	Language requirement of position - Either English or French	22	53	12	7	2	2	1	78	10	5170

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	29	20	7	4	19	7	59	15	7744
2017	Language requirement of position - Unilingual English	16	29	20	10	6	16	3	55	20	14443
2017	Language requirement of position - Unilingual French	10	34	25	7	3	17	5	55	13	820
2017	Language requirement of position - Either English or French	17	30	21	9	5	15	5	58	16	6126
2014	Language requirement of position - Bilingual	14	27	21	8	5	18	6	54	18	8174
2014	Language requirement of position - Unilingual English	15	27	22	10	7	15	4	52	21	16482
2014	Language requirement of position - Unilingual French	9	35	27	9	3	13	4	53	14	965
2014	Language requirement of position - Either English or French	14	29	23	9	7	14	4	52	20	6229
2011	Language requirement of position - Bilingual	16	32	21	6	3	17	5	62	12	8348
2011	Language requirement of position - Unilingual English	15	32	22	9	5	15	2	56	17	15856
2011	Language requirement of position - Unilingual French	12	38	24	5	2	14	5	61	9	1124
2011	Language requirement of position - Either English or French	15	32	22	9	5	14	2	57	16	6120

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	43	36	8	2	1	6	5	88	3	7755
2017	Language requirement of position - Unilingual English	47	30	10	2	1	8	2	85	4	14447
2017	Language requirement of position - Unilingual French	32	50	10	2	1	3	2	87	2	823
2017	Language requirement of position - Either English or French	44	31	10	2	1	10	2	85	3	6132
2014	Language requirement of position - Bilingual	42	36	9	2	1	7	4	87	3	8175
2014	Language requirement of position - Unilingual English	44	32	11	2	1	8	1	84	4	16487
2014	Language requirement of position - Unilingual French	26	56	11	2	0	4	1	86	2	965
2014	Language requirement of position - Either English or French	41	31	13	2	1	11	1	82	4	6234
2011	Language requirement of position - Bilingual	43	37	8	2	1	5	4	88	3	8351
2011	Language requirement of position - Unilingual English	43	34	11	3	1	7	1	84	4	15860
2011	Language requirement of position - Unilingual French	30	55	8	1	1	3	1	89	2	1123
2011	Language requirement of position - Either English or French	40	34	12	2	1	9	1	82	4	6114
2008	Language requirement of position - Bilingual	39	40	8	2	1	5	5	88	3	7279
2008	Language requirement of position - Unilingual English	41	37	9	3	1	8	2	85	4	15337
2008	Language requirement of position - Unilingual French	30	52	9	2	1	5	2	87	3	1153
2008	Language requirement of position - Either English or French	38	37	11	3	1	9	2	83	4	5168

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	36	36	11	3	1	9	4	83	5	7741
2017	Language requirement of position - Unilingual English	35	30	13	5	4	10	2	74	10	14423
2017	Language requirement of position - Unilingual French	25	48	14	3	1	7	2	80	4	819
2017	Language requirement of position - Either English or French	34	31	14	4	2	12	3	76	8	6115
2014	Language requirement of position - Bilingual	35	35	12	3	2	9	4	81	5	8174
2014	Language requirement of position - Unilingual English	34	31	14	5	3	11	1	74	10	16485
2014	Language requirement of position - Unilingual French	22	51	16	3	1	5	1	78	5	965
2014	Language requirement of position - Either English or French	32	30	17	4	3	13	1	72	8	6230
2011	Language requirement of position - Bilingual	37	37	11	3	1	8	4	83	5	8325
2011	Language requirement of position - Unilingual English	33	34	14	5	3	10	1	75	9	15832
2011	Language requirement of position - Unilingual French	27	52	12	2	2	4	1	84	3	1119
2011	Language requirement of position - Either English or French	30	35	16	5	3	11	1	73	8	6105
2008	Language requirement of position - Bilingual	38	39	10	3	2	4	4	84	5	7279
2008	Language requirement of position - Unilingual English	32	35	13	7	4	7	2	73	13	15334
2008	Language requirement of position - Unilingual French	29	51	10	2	1	4	2	86	3	1154
2008	Language requirement of position - Either English or French	31	34	14	6	4	9	2	73	11	5166

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	7	93	7734
2017	Language requirement of position - Unilingual English	9	91	14408
2017	Language requirement of position - Unilingual French	6	94	821
2017	Language requirement of position - Either English or French	7	93	6121
2014	Language requirement of position - Bilingual	6	94	8168
2014	Language requirement of position - Unilingual English	8	92	16455
2014	Language requirement of position - Unilingual French	5	95	963
2014	Language requirement of position - Either English or French	8	92	6223

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	505
2017	Language requirement of position - Unilingual English	31	1217
2017	Language requirement of position - Unilingual French	22	45
2017	Language requirement of position - Either English or French	32	408
2014	Language requirement of position - Bilingual	30	463
2014	Language requirement of position - Unilingual English	31	1297
2014	Language requirement of position - Unilingual French	26	50
2014	Language requirement of position - Either English or French	31	469

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	78	505
2017	Language requirement of position - Unilingual English	81	1217
2017	Language requirement of position - Unilingual French	84	45
2017	Language requirement of position - Either English or French	81	408
2014	Language requirement of position - Bilingual	79	463
2014	Language requirement of position - Unilingual English	79	1297
2014	Language requirement of position - Unilingual French	76	50
2014	Language requirement of position - Either English or French	80	469

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	3	505
2017	Language requirement of position - Unilingual English	3	1217
2014	Language requirement of position - Bilingual	4	463
2014	Language requirement of position - Unilingual English	2	1297
2014	Language requirement of position - Either English or French	1	469

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Unilingual French	45
2014	Language requirement of position - Unilingual English	1297
2014	Language requirement of position - Unilingual French	50

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	3	505
2017	Language requirement of position - Unilingual English	5	1217
2017	Language requirement of position - Either English or French	8	408
2014	Language requirement of position - Bilingual	6	463
2014	Language requirement of position - Unilingual English	4	1297
2014	Language requirement of position - Either English or French	7	469

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	505
2017	Language requirement of position - Unilingual English	9	1217
2017	Language requirement of position - Either English or French	12	408
2014	Language requirement of position - Bilingual	9	463
2014	Language requirement of position - Unilingual English	7	1297
2014	Language requirement of position - Unilingual French	0	50
2014	Language requirement of position - Either English or French	11	469

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	505
2017	Language requirement of position - Unilingual English	9	1217
2017	Language requirement of position - Either English or French	7	408
2014	Language requirement of position - Bilingual	10	463
2014	Language requirement of position - Unilingual English	12	1297
2014	Language requirement of position - Unilingual French	14	50
2014	Language requirement of position - Either English or French	8	469

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	505
2017	Language requirement of position - Unilingual English	31	1211
2017	Language requirement of position - Unilingual French	11	44
2017	Language requirement of position - Either English or French	34	407
2014	Language requirement of position - Bilingual	19	463
2014	Language requirement of position - Unilingual English	28	1296
2014	Language requirement of position - Unilingual French	16	49
2014	Language requirement of position - Either English or French	27	468

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	23	505
2017	Language requirement of position - Unilingual English	19	1211
2017	Language requirement of position - Either English or French	22	407
2014	Language requirement of position - Bilingual	22	463
2014	Language requirement of position - Unilingual English	20	1296
2014	Language requirement of position - Unilingual French	12	49
2014	Language requirement of position - Either English or French	20	468

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	505
2017	Language requirement of position - Unilingual English	20	1211
2017	Language requirement of position - Either English or French	23	407
2014	Language requirement of position - Bilingual	12	463
2014	Language requirement of position - Unilingual English	17	1296
2014	Language requirement of position - Unilingual French	10	49
2014	Language requirement of position - Either English or French	16	468

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	505
2017	Language requirement of position - Unilingual English	7	1211
2017	Language requirement of position - Unilingual French	0	44
2017	Language requirement of position - Either English or French	8	407
2014	Language requirement of position - Bilingual	6	463
2014	Language requirement of position - Unilingual English	6	1296
2014	Language requirement of position - Either English or French	7	468

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	505
2017	Language requirement of position - Unilingual English	27	1211
2017	Language requirement of position - Either English or French	22	407
2014	Language requirement of position - Bilingual	22	463
2014	Language requirement of position - Unilingual English	25	1296
2014	Language requirement of position - Unilingual French	10	49
2014	Language requirement of position - Either English or French	23	468

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	25	505
2017	Language requirement of position - Unilingual English	30	1211
2017	Language requirement of position - Either English or French	23	407
2014	Language requirement of position - Bilingual	23	463
2014	Language requirement of position - Unilingual English	25	1296
2014	Language requirement of position - Unilingual French	10	49
2014	Language requirement of position - Either English or French	20	468

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	505
2017	Language requirement of position - Unilingual English	4	1211
2017	Language requirement of position - Either English or French	4	407
2014	Language requirement of position - Bilingual	2	463
2014	Language requirement of position - Unilingual English	3	1296
2014	Language requirement of position - Unilingual French	0	49
2014	Language requirement of position - Either English or French	1	468

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	1	1211
2017	Language requirement of position - Unilingual French	0	44

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	5	505
2017	Language requirement of position - Unilingual English	7	1211
2017	Language requirement of position - Either English or French	6	407
2014	Language requirement of position - Bilingual	7	463
2014	Language requirement of position - Unilingual English	7	1296
2014	Language requirement of position - Unilingual French	0	49
2014	Language requirement of position - Either English or French	5	468

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	505
2017	Language requirement of position - Unilingual English	13	1211
2017	Language requirement of position - Either English or French	12	407
2014	Language requirement of position - Bilingual	19	463
2014	Language requirement of position - Unilingual English	12	1296
2014	Language requirement of position - Either English or French	10	468

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	1	1211
2017	Language requirement of position - Unilingual French	0	44
2017	Language requirement of position - Either English or French	1	407

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	16	505
2017	Language requirement of position - Unilingual English	19	1211
2017	Language requirement of position - Unilingual French	14	44
2017	Language requirement of position - Either English or French	19	407
2014	Language requirement of position - Bilingual	12	463
2014	Language requirement of position - Unilingual English	18	1296
2014	Language requirement of position - Either English or French	18	468

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Language requirement of position - Either English or French	407
2014	Language requirement of position - Unilingual English	1296
2014	Language requirement of position - Unilingual French	49

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	22	505
2017	Language requirement of position - Unilingual English	14	1211
2017	Language requirement of position - Unilingual French	57	44
2017	Language requirement of position - Either English or French	19	407
2014	Language requirement of position - Bilingual	30	463
2014	Language requirement of position - Unilingual English	24	1296
2014	Language requirement of position - Unilingual French	67	49
2014	Language requirement of position - Either English or French	29	468

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	507
2017	Language requirement of position - Unilingual English	29	1214
2017	Language requirement of position - Unilingual French	40	45
2017	Language requirement of position - Either English or French	23	407
2014	Language requirement of position - Bilingual	32	463
2014	Language requirement of position - Unilingual English	26	1298
2014	Language requirement of position - Unilingual French	54	50
2014	Language requirement of position - Either English or French	25	469

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	507
2017	Language requirement of position - Unilingual English	15	1214
2017	Language requirement of position - Unilingual French	18	45
2017	Language requirement of position - Either English or French	14	407
2014	Language requirement of position - Bilingual	19	463
2014	Language requirement of position - Unilingual English	13	1298
2014	Language requirement of position - Unilingual French	14	50
2014	Language requirement of position - Either English or French	11	469

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	507
2017	Language requirement of position - Unilingual English	3	1214
2017	Language requirement of position - Either English or French	3	407
2014	Language requirement of position - Bilingual	5	463
2014	Language requirement of position - Unilingual English	3	1298
2014	Language requirement of position - Either English or French	2	469

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	507
2017	Language requirement of position - Unilingual English	21	1214
2017	Language requirement of position - Unilingual French	33	45
2017	Language requirement of position - Either English or French	19	407
2014	Language requirement of position - Bilingual	20	463
2014	Language requirement of position - Unilingual English	20	1298
2014	Language requirement of position - Unilingual French	38	50
2014	Language requirement of position - Either English or French	23	469

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	4	507
2017	Language requirement of position - Unilingual English	6	1214
2017	Language requirement of position - Either English or French	4	407
2014	Language requirement of position - Bilingual	5	463
2014	Language requirement of position - Unilingual English	5	1298
2014	Language requirement of position - Either English or French	5	469

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	5	507
2017	Language requirement of position - Unilingual English	8	1214
2017	Language requirement of position - Either English or French	7	407
2014	Language requirement of position - Bilingual	7	463
2014	Language requirement of position - Unilingual English	5	1298
2014	Language requirement of position - Unilingual French	16	50
2014	Language requirement of position - Either English or French	5	469

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	507
2017	Language requirement of position - Unilingual English	7	1214
2017	Language requirement of position - Unilingual French	13	45
2017	Language requirement of position - Either English or French	10	407
2014	Language requirement of position - Bilingual	10	463
2014	Language requirement of position - Unilingual English	9	1298
2014	Language requirement of position - Either English or French	11	469

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	507
2017	Language requirement of position - Unilingual English	8	1214
2017	Language requirement of position - Either English or French	6	407
2014	Language requirement of position - Bilingual	9	463
2014	Language requirement of position - Unilingual English	8	1298
2014	Language requirement of position - Either English or French	10	469

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	51	507
2017	Language requirement of position - Unilingual English	49	1214
2017	Language requirement of position - Unilingual French	29	45
2017	Language requirement of position - Either English or French	53	407
2014	Language requirement of position - Bilingual	47	463
2014	Language requirement of position - Unilingual English	51	1298
2014	Language requirement of position - Unilingual French	30	50
2014	Language requirement of position - Either English or French	49	469

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	482
2017	Language requirement of position - Unilingual English	5	1114
2017	Language requirement of position - Either English or French	8	379
2014	Language requirement of position - Bilingual	8	430
2014	Language requirement of position - Unilingual English	6	1232
2014	Language requirement of position - Either English or French	6	444

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	482
2017	Language requirement of position - Unilingual English	12	1114
2017	Language requirement of position - Unilingual French	12	42
2017	Language requirement of position - Either English or French	16	379
2014	Language requirement of position - Bilingual	12	430
2014	Language requirement of position - Unilingual English	11	1232
2014	Language requirement of position - Either English or French	12	444

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	5	482
2017	Language requirement of position - Unilingual English	3	1114
2017	Language requirement of position - Either English or French	7	379
2014	Language requirement of position - Bilingual	4	430
2014	Language requirement of position - Unilingual English	3	1232
2014	Language requirement of position - Either English or French	6	444

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	3	482
2017	Language requirement of position - Unilingual English	2	1114
2017	Language requirement of position - Either English or French	4	379
2014	Language requirement of position - Bilingual	3	430
2014	Language requirement of position - Unilingual English	3	1232
2014	Language requirement of position - Either English or French	4	444

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	1	482
2017	Language requirement of position - Unilingual English	3	1114
2017	Language requirement of position - Unilingual French	0	42
2017	Language requirement of position - Either English or French	3	379
2014	Language requirement of position - Bilingual	2	430
2014	Language requirement of position - Unilingual English	3	1232
2014	Language requirement of position - Either English or French	4	444

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	5	482
2017	Language requirement of position - Unilingual English	6	1114
2017	Language requirement of position - Either English or French	4	379
2014	Language requirement of position - Bilingual	4	430
2014	Language requirement of position - Unilingual English	5	1232
2014	Language requirement of position - Either English or French	4	444

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	482
2017	Language requirement of position - Unilingual English	8	1114
2017	Language requirement of position - Either English or French	11	379
2014	Language requirement of position - Bilingual	12	430
2014	Language requirement of position - Unilingual English	9	1232
2014	Language requirement of position - Either English or French	9	444

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	482
2017	Language requirement of position - Unilingual English	9	1114
2017	Language requirement of position - Either English or French	10	379
2014	Language requirement of position - Bilingual	10	430
2014	Language requirement of position - Unilingual English	9	1232
2014	Language requirement of position - Either English or French	7	444

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	482
2017	Language requirement of position - Unilingual English	10	1114
2017	Language requirement of position - Either English or French	8	379
2014	Language requirement of position - Bilingual	11	430
2014	Language requirement of position - Unilingual English	11	1232
2014	Language requirement of position - Unilingual French	14	42
2014	Language requirement of position - Either English or French	9	444

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	19	482
2017	Language requirement of position - Unilingual English	22	1114
2017	Language requirement of position - Unilingual French	19	42
2017	Language requirement of position - Either English or French	20	379
2014	Language requirement of position - Bilingual	18	430
2014	Language requirement of position - Unilingual English	20	1232
2014	Language requirement of position - Either English or French	18	444

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	482
2017	Language requirement of position - Unilingual English	8	1114
2017	Language requirement of position - Either English or French	5	379
2014	Language requirement of position - Bilingual	8	430
2014	Language requirement of position - Unilingual English	8	1232
2014	Language requirement of position - Either English or French	8	444

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	482
2017	Language requirement of position - Unilingual English	43	1114
2017	Language requirement of position - Unilingual French	31	42
2017	Language requirement of position - Either English or French	42	379
2014	Language requirement of position - Bilingual	43	430
2014	Language requirement of position - Unilingual English	42	1232
2014	Language requirement of position - Unilingual French	36	42
2014	Language requirement of position - Either English or French	40	444

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	2	1114
2017	Language requirement of position - Either English or French	1	379
2014	Language requirement of position - Unilingual English	2	1232
2014	Language requirement of position - Unilingual French	0	42
2014	Language requirement of position - Either English or French	2	444

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	53	482
2017	Language requirement of position - Unilingual English	64	1114
2017	Language requirement of position - Unilingual French	45	42
2017	Language requirement of position - Either English or French	59	379
2014	Language requirement of position - Bilingual	60	430
2014	Language requirement of position - Unilingual English	66	1232
2014	Language requirement of position - Unilingual French	33	42
2014	Language requirement of position - Either English or French	63	444

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	1	1114
2017	Language requirement of position - Unilingual French	0	42

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	482
2017	Language requirement of position - Unilingual English	14	1114
2017	Language requirement of position - Unilingual French	24	42
2017	Language requirement of position - Either English or French	13	379
2014	Language requirement of position - Bilingual	10	430
2014	Language requirement of position - Unilingual English	14	1232
2014	Language requirement of position - Unilingual French	26	42
2014	Language requirement of position - Either English or French	13	444

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	95	5	509
2017	Language requirement of position - Unilingual English	94	6	1215
2017	Language requirement of position - Unilingual French	86	14	45
2017	Language requirement of position - Either English or French	91	9	409

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	22	18	2	2	29	7	65	7	7751
2017	Language requirement of position - Unilingual English	22	19	20	4	4	26	5	60	11	14444
2017	Language requirement of position - Unilingual French	13	32	20	3	2	25	6	65	6	819
2017	Language requirement of position - Either English or French	25	19	20	3	2	25	6	64	8	6128
2014	Language requirement of position - Bilingual	21	21	17	3	2	30	7	66	7	8174
2014	Language requirement of position - Unilingual English	24	18	20	3	3	27	5	61	9	16484
2014	Language requirement of position - Unilingual French	13	32	21	3	1	24	7	64	6	965
2014	Language requirement of position - Either English or French	24	19	20	3	2	25	6	63	8	6231

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	37	14	2	2	9	1	79	5	7729
2017	Language requirement of position - Unilingual English	38	30	15	4	3	9	1	75	8	14420
2017	Language requirement of position - Unilingual French	21	48	16	2	2	9	1	77	5	815
2017	Language requirement of position - Either English or French	41	29	15	3	2	8	1	78	6	6115
2014	Language requirement of position - Bilingual	36	35	13	2	2	10	1	81	4	8171
2014	Language requirement of position - Unilingual English	39	30	15	3	3	9	1	76	7	16474
2014	Language requirement of position - Unilingual French	21	48	16	4	1	9	2	77	5	964
2014	Language requirement of position - Either English or French	41	29	15	3	2	9	1	78	5	6228
2011	Language requirement of position - Bilingual	43	39	10	3	1	4	0	86	4	8343
2011	Language requirement of position - Unilingual English	43	35	11	4	3	4	0	82	7	15837
2011	Language requirement of position - Unilingual French	28	53	10	3	1	4	0	85	4	1120
2011	Language requirement of position - Either English or French	45	35	11	3	2	4	0	83	6	6116

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	25	20	13	14	0	3	51	28	7740
2017	Language requirement of position - Unilingual English	29	29	19	11	10	1	2	60	21	14432
2017	Language requirement of position - Unilingual French	13	18	23	18	23	0	5	33	44	823
2017	Language requirement of position - Either English or French	28	28	19	11	11	1	2	57	23	6118

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	27	30	16	9	0	1	44	26	7732
2017	Language requirement of position - Unilingual English	21	30	25	14	9	1	1	51	23	14433
2017	Language requirement of position - Unilingual French	17	25	32	16	7	1	2	43	24	822
2017	Language requirement of position - Either English or French	23	31	25	12	7	1	2	55	19	6114

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	28	24	14	9	0	3	50	24	7731
2017	Language requirement of position - Unilingual English	28	30	19	11	7	1	3	60	19	14408
2017	Language requirement of position - Unilingual French	18	27	27	15	8	1	3	47	24	822
2017	Language requirement of position - Either English or French	32	28	18	10	5	1	5	65	16	6107

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	24	23	15	11	1	3	48	28	7738
2017	Language requirement of position - Unilingual English	29	24	19	12	9	2	4	57	23	14424
2017	Language requirement of position - Unilingual French	23	27	21	13	8	2	6	54	22	822
2017	Language requirement of position - Either English or French	33	23	18	12	8	3	4	60	21	6119

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	21	11	4	3	1	15	80	8	7736
2017	Language requirement of position - Unilingual English	57	16	7	2	1	1	15	87	5	14386
2017	Language requirement of position - Unilingual French	43	21	10	4	2	1	20	80	7	821
2017	Language requirement of position - Either English or French	60	14	6	2	1	1	16	90	4	6108

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	29	22	9	6	1	62	15	7714
2017	Language requirement of position - Unilingual English	32	31	20	10	6	1	64	15	14373
2017	Language requirement of position - Unilingual French	40	28	23	5	2	1	70	7	817
2017	Language requirement of position - Either English or French	34	31	19	9	6	1	66	15	6103

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	33	22	9	5	1	2	63	15	7706
2017	Language requirement of position - Unilingual English	27	33	21	10	6	1	2	62	16	14363
2017	Language requirement of position - Unilingual French	29	30	26	8	3	2	3	62	11	816
2017	Language requirement of position - Either English or French	32	32	19	8	4	1	3	67	13	6092

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	30	25	14	7	1	2	53	22	7712
2017	Language requirement of position - Unilingual English	22	31	22	14	8	1	2	55	23	14377
2017	Language requirement of position - Unilingual French	23	29	26	14	4	1	2	54	19	817
2017	Language requirement of position - Either English or French	27	30	21	12	6	1	2	60	19	6095

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	30	32	21	10	5	1	2	63	15	7708
2017	Language requirement of position - Unilingual English	31	32	18	11	6	1	2	65	17	14380
2017	Language requirement of position - Unilingual French	28	34	24	8	3	1	2	64	11	815
2017	Language requirement of position - Either English or French	36	30	18	9	4	1	2	69	13	6092

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	31	24	13	7	0	2	55	20	7696
2017	Language requirement of position - Unilingual English	25	31	22	12	7	1	2	57	20	14353
2017	Language requirement of position - Unilingual French	25	29	25	14	4	0	3	55	18	813
2017	Language requirement of position - Either English or French	25	32	21	12	7	1	2	58	19	6083

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	23	12	5	4	3	78	9	7747
2017	Language requirement of position - Unilingual English	52	24	13	5	3	2	78	9	14432
2017	Language requirement of position - Unilingual French	45	27	16	7	3	3	74	10	824
2017	Language requirement of position - Either English or French	56	23	11	5	2	3	81	7	6121

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	70	13	6	3	3	1	4	87	7	7749
2017	Language requirement of position - Unilingual English	69	13	6	4	3	1	3	86	7	14423
2017	Language requirement of position - Unilingual French	63	16	7	4	2	1	6	86	7	824
2017	Language requirement of position - Either English or French	72	13	5	3	2	1	4	89	6	6114

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	56	25	9	3	2	3	85	6	7740
2017	Language requirement of position - Unilingual English	57	27	8	3	2	2	87	5	14417
2017	Language requirement of position - Unilingual French	52	25	11	5	2	5	81	7	823
2017	Language requirement of position - Either English or French	62	24	7	2	1	3	89	3	6111

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	60	19	8	5	4	0	3	82	9	7745
2017	Language requirement of position - Unilingual English	58	21	9	5	4	1	2	81	10	14416
2017	Language requirement of position - Unilingual French	56	19	10	5	4	0	5	80	9	824
2017	Language requirement of position - Either English or French	62	19	8	4	3	1	3	84	8	6110

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	12	5	2	1	1	27	88	4	7733
2017	Language requirement of position - Unilingual English	51	11	4	2	1	0	31	90	3	14411
2017	Language requirement of position - Unilingual French	54	9	4	1	0	1	31	93	2	821
2017	Language requirement of position - Either English or French	58	8	3	1	0	1	29	94	2	6112

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	62	17	8	3	1	0	8	87	4	7700
2017	Language requirement of position - Unilingual English	57	22	9	3	2	1	7	85	5	14334
2017	Language requirement of position - Unilingual French	59	16	9	3	1	0	12	86	4	820
2017	Language requirement of position - Either English or French	60	19	8	3	2	1	7	86	5	6081

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	58	15	9	6	7	0	5	77	14	7753
2017	Language requirement of position - Unilingual English	53	19	9	6	8	1	4	75	15	14438
2017	Language requirement of position - Unilingual French	46	16	11	10	10	0	7	67	21	823
2017	Language requirement of position - Either English or French	46	18	11	9	11	1	4	68	21	6118

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	30	15	5	2	0	3	77	8	7743
2017	Language requirement of position - Unilingual English	45	32	13	5	2	0	3	79	8	14414
2017	Language requirement of position - Unilingual French	46	29	13	5	2	1	4	79	8	817
2017	Language requirement of position - Either English or French	45	31	13	5	2	0	3	79	8	6109

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	30	40	13	5	0	41	19	7753
2017	Language requirement of position - Unilingual English	12	31	38	13	6	0	43	19	14451
2017	Language requirement of position - Unilingual French	12	27	44	12	4	1	39	16	824
2017	Language requirement of position - Either English or French	15	33	35	12	5	0	48	17	6132

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	7	19	40	23	11	0	0	33	26	7720
2017	Language requirement of position - Unilingual English	10	19	42	21	8	0	0	29	29	14394
2017	Language requirement of position - Unilingual French	4	15	40	27	13	1	1	41	19	818
2017	Language requirement of position - Either English or French	8	18	40	22	10	0	1	32	27	6100

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	46	15	6	3	3	75	10	7735
2017	Language requirement of position - Unilingual English	28	42	14	7	5	3	72	13	14414
2017	Language requirement of position - Unilingual French	18	48	21	5	2	6	70	7	817
2017	Language requirement of position - Either English or French	28	40	16	7	5	4	71	12	6117

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	19	43	18	12	6	2	63	19	7738
2017	Language requirement of position - Unilingual English	19	38	17	14	9	2	59	23	14440
2017	Language requirement of position - Unilingual French	11	47	24	12	5	1	59	17	819
2017	Language requirement of position - Either English or French	21	39	17	12	7	3	62	20	6121

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	14	86	7746
2017	Language requirement of position - Unilingual English	18	82	14430
2017	Language requirement of position - Unilingual French	10	90	820
2017	Language requirement of position - Either English or French	19	81	6123
2014	Language requirement of position - Bilingual	12	88	8160
2014	Language requirement of position - Unilingual English	17	83	16465
2014	Language requirement of position - Unilingual French	8	92	964
2014	Language requirement of position - Either English or French	17	83	6218

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	80	20	1051
2017	Language requirement of position - Unilingual English	80	20	2614
2017	Language requirement of position - Unilingual French	73	27	84
2017	Language requirement of position - Either English or French	83	17	1133
2014	Language requirement of position - Bilingual	83	17	1014
2014	Language requirement of position - Unilingual English	80	20	2725
2014	Language requirement of position - Unilingual French	81	19	74
2014	Language requirement of position - Either English or French	83	17	1049

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	36	5	6	4	1	0	84	10	835
2017	Language requirement of position - Unilingual English	43	36	5	9	5	1	0	81	14	2088
2017	Language requirement of position - Unilingual French	44	39	14	2	2	0	0	83	3	59
2017	Language requirement of position - Either English or French	43	39	6	8	4	1	1	82	11	936
2014	Language requirement of position - Bilingual	52	35	5	5	3	1	1	87	8	842
2014	Language requirement of position - Unilingual English	52	31	5	7	4	0	0	84	11	2183
2014	Language requirement of position - Unilingual French	37	50	5	7	0	2	0	88	7	60
2014	Language requirement of position - Either English or French	52	31	5	8	3	1	0	83	12	868

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	29	19	8	6	3	1	35	65	7753
2017	Language requirement of position - Unilingual English	41	27	15	6	5	5	1	43	57	14452
2017	Language requirement of position - Unilingual French	30	25	19	12	11	2	1	30	70	824
2017	Language requirement of position - Either English or French	37	28	16	7	6	5	1	39	61	6131

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	16	4769
2017	Language requirement of position - Unilingual English	17	7647
2017	Language requirement of position - Unilingual French	25	555
2017	Language requirement of position - Either English or French	27	3465

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	38	4769
2017	Language requirement of position - Unilingual English	33	7647
2017	Language requirement of position - Unilingual French	33	555
2017	Language requirement of position - Either English or French	35	3465

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	4769
2017	Language requirement of position - Unilingual English	15	7647
2017	Language requirement of position - Unilingual French	19	555
2017	Language requirement of position - Either English or French	18	3465

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	39	4769
2017	Language requirement of position - Unilingual English	38	7647
2017	Language requirement of position - Unilingual French	23	555
2017	Language requirement of position - Either English or French	34	3465

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	4769
2017	Language requirement of position - Unilingual English	3	7647
2017	Language requirement of position - Unilingual French	7	555
2017	Language requirement of position - Either English or French	3	3465

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	46	4769
2017	Language requirement of position - Unilingual English	44	7647
2017	Language requirement of position - Unilingual French	49	555
2017	Language requirement of position - Either English or French	41	3465

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	7	60	16	7	3	6	4719
2017	Language requirement of position - Unilingual English	7	62	15	7	2	6	7541
2017	Language requirement of position - Unilingual French	7	56	18	7	5	8	542
2017	Language requirement of position - Either English or French	8	62	16	6	2	6	3398

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	9	20	17	18	21	2	13	34	46	4811
2017	Language requirement of position - Unilingual English	11	22	18	15	20	3	10	39	40	7737
2017	Language requirement of position - Unilingual French	3	16	20	23	22	1	15	23	54	556
2017	Language requirement of position - Either English or French	13	25	18	16	17	2	10	43	37	3505

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	4	14	14	20	35	2	11	21	63	4802
2017	Language requirement of position - Unilingual English	6	16	15	19	32	3	9	25	58	7733
2017	Language requirement of position - Unilingual French	1	12	18	25	34	1	10	15	65	556
2017	Language requirement of position - Either English or French	6	19	17	19	29	2	8	28	54	3507

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canada Revenue Agency by Question 108. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me