2017 Public Service Employee Survey Results for Canada Revenue Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - MG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 35 48 3 10 4 0 0 83 14 2851
2017 MG-01 45 42 2 8 3 0 0 87 11 102
2017 MG-02 41 46 2 9 2 0 0 87 11 336
2017 MG-03 34 49 3 10 3 0 0 84 13 806
2017 MG-04 49 44 2 4 1 0 0 93 6 163
2017 MG-05 29 50 4 11 6 0 0 79 17 763
2017 MG-06 36 47 3 10 4 0 0 83 14 665
2014 MG 42 45 2 8 2 0 0 88 10 3245
2014 MG-01 47 43 3 6 1 0 0 89 7 150
2014 MG-02 53 41 1 3 1 0 0 94 4 401
2014 MG-03 38 48 2 9 3 0 0 86 11 907
2014 MG-04 53 40 3 3 1 0 0 93 4 181
2014 MG-05 35 48 3 10 4 0 0 83 14 941
2014 MG-06 48 42 2 7 1 0 0 90 8 644
2011 MG 45 46 2 5 1 0 0 92 6 3202
2011 MG-01 44 48 3 4 1 0 0 92 5 207
2011 MG-02 48 47 1 3 0 0 0 95 3 411
2011 MG-03 43 48 2 5 2 0 0 91 7 892
2011 MG-04 61 35 0 3 1 0 0 96 4 168
2011 MG-05 38 51 3 7 2 0 0 88 9 862
2011 MG-06 54 40 1 3 2 0 0 94 5 644
2008 MG 43 46 3 6 2 0 0 89 8 2911
2008 MG-01 49 44 2 4 2 0 0 93 5 193
2008 MG-02 45 48 2 4 1 0 0 93 5 372
2008 MG-03 41 48 4 6 2 0 0 89 7 828
2008 MG-04 52 42 2 4 1 0 0 94 4 164
2008 MG-05 37 49 3 8 4 0 0 86 11 743
2008 MG-06 48 41 3 6 1 0 0 89 8 565

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 76 17 3 2 0 1 2 95 2 2843
2017 MG-01 74 20 2 2 1 0 2 95 3 102
2017 MG-02 76 19 1 1 0 0 1 97 2 334
2017 MG-03 79 15 2 1 0 0 2 96 1 803
2017 MG-04 82 13 1 1 1 1 1 97 2 162
2017 MG-05 74 17 3 2 0 1 3 95 2 761
2017 MG-06 73 19 4 2 1 0 1 93 3 665
2014 MG 80 14 2 2 0 0 1 95 2 3246
2014 MG-01 80 15 3 1 0 1 1 96 1 150
2014 MG-02 81 16 1 1 0 0 1 98 1 401
2014 MG-03 82 12 3 2 0 0 1 96 2 908
2014 MG-04 86 11 3 0 1 0 0 96 1 181
2014 MG-05 78 16 3 2 1 0 1 95 3 941
2014 MG-06 77 16 2 2 1 1 1 95 3 644
2011 MG 78 16 2 1 1 0 2 96 2 3204
2011 MG-01 75 20 2 1 1 0 0 96 2 206
2011 MG-02 80 14 2 1 1 0 1 96 2 412
2011 MG-03 81 13 1 1 1 0 2 97 2 893
2011 MG-04 83 13 1 2 1 0 1 96 3 168
2011 MG-05 76 17 2 2 0 1 2 96 2 861
2011 MG-06 78 16 3 1 1 0 0 95 3 646
2008 MG 78 16 2 2 1 0 1 95 2 2913
2008 MG-01 78 19 1 2 0 0 1 97 2 194
2008 MG-02 80 14 2 1 1 1 2 96 2 372
2008 MG-03 82 13 2 2 1 0 1 96 2 828
2008 MG-04 77 18 2 1 1 0 0 96 2 164
2008 MG-05 76 18 3 1 1 0 1 95 2 743
2008 MG-06 74 18 3 3 1 1 1 93 4 566

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 74 15 4 4 2 0 2 91 6 2850
2017 MG-01 73 14 4 2 4 0 4 90 6 102
2017 MG-02 74 17 3 3 1 0 2 93 4 336
2017 MG-03 77 14 3 3 2 0 2 92 5 806
2017 MG-04 80 12 3 4 1 0 2 93 4 163
2017 MG-05 76 14 3 4 1 0 3 93 4 762
2017 MG-06 66 18 5 7 3 0 1 85 10 665
2014 MG 75 15 3 4 2 0 1 91 5 3246
2014 MG-01 79 13 4 3 1 0 1 92 4 150
2014 MG-02 77 16 2 3 1 0 2 94 4 401
2014 MG-03 77 13 3 3 1 0 2 93 4 909
2014 MG-04 76 15 3 4 2 0 1 91 6 181
2014 MG-05 78 14 4 3 1 0 1 92 4 940
2014 MG-06 65 19 5 6 4 0 1 85 10 644
2011 MG 74 15 3 4 2 0 2 91 6 3202
2011 MG-01 71 21 3 2 2 0 0 92 4 207
2011 MG-02 76 14 2 4 1 0 2 92 5 412
2011 MG-03 77 13 3 3 1 0 2 92 5 893
2011 MG-04 79 12 3 3 1 0 2 93 4 166
2011 MG-05 75 15 2 4 1 0 3 93 5 861
2011 MG-06 66 19 5 6 4 0 0 86 10 645
2008 MG 74 15 3 4 2 0 1 90 7 2913
2008 MG-01 77 12 4 3 3 0 2 90 6 194
2008 MG-02 77 13 4 2 1 0 2 92 4 372
2008 MG-03 79 13 2 2 1 0 2 94 4 829
2008 MG-04 76 13 2 5 4 0 0 89 9 164
2008 MG-05 72 18 3 4 2 0 2 91 6 742
2008 MG-06 64 17 3 9 5 0 1 83 14 566

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 45 31 4 12 8 0 0 76 20 2849
2017 MG-01 45 40 4 8 3 0 0 85 11 102
2017 MG-02 41 35 7 15 3 0 0 76 18 335
2017 MG-03 43 32 4 12 9 0 0 76 20 805
2017 MG-04 63 20 3 9 5 0 0 83 14 162
2017 MG-05 38 31 4 14 12 0 0 69 26 763
2017 MG-06 52 30 3 9 6 0 0 82 15 666
2014 MG 52 30 3 9 6 0 0 82 15 3244
2014 MG-01 49 34 4 9 4 0 0 83 13 150
2014 MG-02 48 38 2 9 3 0 0 86 12 401
2014 MG-03 50 30 3 10 7 0 0 80 17 908
2014 MG-04 68 24 2 4 2 0 0 92 6 180
2014 MG-05 46 30 5 11 9 0 0 76 19 940
2014 MG-06 61 26 4 5 5 0 0 87 10 644
2011 MG 51 33 4 8 4 0 0 84 11 3187
2011 MG-01 49 32 9 7 3 0 0 81 10 208
2011 MG-02 47 39 3 8 3 0 0 86 11 412
2011 MG-03 50 33 5 8 5 0 0 83 13 888
2011 MG-04 68 22 1 7 1 0 0 90 8 166
2011 MG-05 46 37 4 9 4 0 0 82 13 855
2011 MG-06 60 28 4 5 3 0 0 88 8 640

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 26 47 9 13 5 0 0 73 18 2848
2017 MG-01 28 43 9 17 4 0 0 71 21 102
2017 MG-02 23 47 13 12 5 0 0 70 17 335
2017 MG-03 21 48 10 15 5 0 0 70 21 804
2017 MG-04 32 44 8 12 3 1 0 76 16 163
2017 MG-05 23 47 8 15 6 0 0 71 21 763
2017 MG-06 35 47 6 9 3 0 0 82 12 665
2014 MG 30 45 9 12 4 0 0 75 16 3244
2014 MG-01 27 45 7 15 6 0 0 72 21 150
2014 MG-02 29 49 8 10 3 0 0 79 13 401
2014 MG-03 27 45 9 15 5 0 0 72 19 908
2014 MG-04 40 46 5 9 1 0 0 86 9 181
2014 MG-05 26 45 10 13 5 0 0 72 18 941
2014 MG-06 38 42 8 9 3 0 0 80 12 642
2011 MG 34 46 8 8 3 0 0 81 11 3200
2011 MG-01 34 43 11 10 2 0 0 77 12 208
2011 MG-02 32 52 8 6 2 0 0 84 8 412
2011 MG-03 32 47 8 9 4 0 0 79 13 892
2011 MG-04 46 41 5 5 1 0 1 88 7 168
2011 MG-05 31 48 9 9 3 0 0 78 13 858
2011 MG-06 40 42 9 7 1 0 1 83 8 645
2008 MG 27 47 12 11 3 0 0 74 14 2911
2008 MG-01 28 50 9 11 2 0 0 78 13 194
2008 MG-02 28 48 10 11 2 0 1 77 13 372
2008 MG-03 23 48 13 12 4 0 0 72 16 828
2008 MG-04 38 43 7 10 2 0 1 81 12 164
2008 MG-05 22 48 12 13 4 0 0 70 17 742
2008 MG-06 34 42 14 6 4 0 1 76 10 565

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 55 34 6 3 1 0 0 90 5 2846
2017 MG-01 52 35 10 3 1 0 0 86 4 102
2017 MG-02 58 32 5 3 1 0 0 90 4 335
2017 MG-03 51 36 8 4 2 0 0 87 5 803
2017 MG-04 67 24 5 1 2 0 0 91 4 162
2017 MG-05 55 36 4 3 1 0 0 92 4 762
2017 MG-06 57 34 5 3 1 0 0 91 4 666
2014 MG 55 34 6 4 1 0 0 89 6 3247
2014 MG-01 49 37 9 5 0 0 1 86 5 150
2014 MG-02 58 33 5 3 1 0 0 91 4 401
2014 MG-03 50 36 6 6 2 0 0 86 8 909
2014 MG-04 68 26 3 1 2 0 0 94 3 181
2014 MG-05 53 36 6 3 1 0 0 89 5 941
2014 MG-06 59 32 4 5 1 0 0 91 6 644
2011 MG 52 36 6 4 2 0 0 88 5 3202
2011 MG-01 46 36 11 3 3 0 0 83 7 207
2011 MG-02 48 41 6 4 1 0 0 89 5 411
2011 MG-03 52 34 7 4 3 0 0 86 7 893
2011 MG-04 65 29 3 2 1 0 0 93 4 168
2011 MG-05 52 38 6 3 1 0 0 90 4 861
2011 MG-06 52 36 6 4 1 0 0 89 5 644
2008 MG 48 41 6 3 2 0 0 89 5 2911
2008 MG-01 48 43 5 2 2 0 0 91 4 194
2008 MG-02 45 44 6 2 1 0 0 90 4 372
2008 MG-03 46 40 8 4 2 0 0 86 6 828
2008 MG-04 62 28 5 4 1 0 0 90 5 164
2008 MG-05 46 44 5 3 2 0 0 90 5 741
2008 MG-06 54 38 4 3 1 0 0 92 5 566

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 60 31 4 3 1 0 0 92 4 2845
2017 MG-01 56 31 9 4 1 0 0 86 5 102
2017 MG-02 59 33 4 3 1 0 0 92 4 335
2017 MG-03 55 35 4 4 1 0 0 91 5 803
2017 MG-04 73 22 1 1 2 0 0 96 4 161
2017 MG-05 60 33 4 2 1 0 0 93 3 762
2017 MG-06 65 27 4 2 1 0 0 93 4 666
2014 MG 59 33 4 3 1 0 0 92 5 3248
2014 MG-01 57 31 4 5 2 0 0 89 7 150
2014 MG-02 59 35 3 3 0 0 0 94 3 401
2014 MG-03 55 34 5 4 2 0 0 89 6 910
2014 MG-04 68 28 1 1 1 0 0 97 2 181
2014 MG-05 57 35 3 3 2 0 0 92 4 941
2014 MG-06 65 29 2 3 1 0 0 94 4 644
2011 MG 52 40 4 3 1 0 0 92 4 3202
2011 MG-01 46 40 5 6 3 0 0 86 9 208
2011 MG-02 48 45 4 3 0 0 0 92 3 411
2011 MG-03 52 40 4 3 1 0 0 92 4 893
2011 MG-04 62 33 2 2 1 0 0 95 3 167
2011 MG-05 52 41 4 2 1 0 0 93 3 861
2011 MG-06 56 37 4 2 1 0 0 93 3 644
2008 MG 50 43 4 2 1 0 0 93 3 2912
2008 MG-01 48 43 6 2 1 1 0 92 3 194
2008 MG-02 47 47 5 1 0 0 0 94 2 372
2008 MG-03 49 43 3 3 1 0 0 93 4 829
2008 MG-04 60 34 4 2 0 0 0 94 2 164
2008 MG-05 48 45 4 2 1 0 0 93 3 742
2008 MG-06 54 39 4 2 1 0 0 93 3 565

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 60 31 4 4 1 0 0 91 5 2835
2017 MG-01 65 26 6 3 0 0 0 91 3 102
2017 MG-02 62 32 2 3 1 0 0 94 4 335
2017 MG-03 58 33 4 5 1 0 0 90 6 801
2017 MG-04 77 17 1 4 1 0 0 94 4 161
2017 MG-05 54 35 6 4 1 0 0 90 5 758
2017 MG-06 64 29 3 3 1 0 0 93 4 662
2014 MG 63 29 4 3 1 0 0 92 4 3246
2014 MG-01 59 34 5 1 1 0 0 93 3 150
2014 MG-02 66 29 3 2 1 0 0 95 2 401
2014 MG-03 59 32 5 2 2 0 0 91 4 909
2014 MG-04 80 16 2 1 1 0 0 96 2 181
2014 MG-05 59 30 5 4 2 0 0 89 6 941
2014 MG-06 70 24 3 3 0 0 0 94 3 643

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 49 31 7 8 5 0 0 80 13 2845
2017 MG-01 48 36 5 9 2 0 0 84 11 102
2017 MG-02 47 36 7 6 4 0 0 83 10 335
2017 MG-03 49 30 8 9 4 0 0 79 13 802
2017 MG-04 56 26 4 9 6 0 0 82 15 162
2017 MG-05 47 32 8 7 5 0 0 79 13 762
2017 MG-06 49 31 6 9 5 0 0 80 14 666
2014 MG 48 33 7 8 4 0 0 81 12 3247
2014 MG-01 48 37 8 5 3 0 0 85 7 150
2014 MG-02 50 34 5 8 4 0 0 84 11 401
2014 MG-03 43 35 8 9 5 0 0 79 14 910
2014 MG-04 59 28 6 6 2 0 0 87 7 181
2014 MG-05 48 33 8 7 4 0 0 82 11 940
2014 MG-06 49 31 8 8 4 0 0 80 12 644
2011 MG 46 39 6 7 3 0 0 84 9 3202
2011 MG-01 46 40 6 6 2 0 0 86 8 207
2011 MG-02 44 43 6 5 3 0 0 86 8 411
2011 MG-03 48 34 7 8 3 0 0 82 11 892
2011 MG-04 55 35 4 4 4 0 0 89 7 168
2011 MG-05 42 41 7 7 2 0 0 84 9 860
2011 MG-06 45 39 7 6 2 0 0 85 9 646

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 34 22 10 13 14 1 5 60 29 2839
2017 MG-01 45 21 12 9 7 0 7 70 17 102
2017 MG-02 36 26 12 10 11 1 4 65 23 333
2017 MG-03 37 20 11 12 12 0 7 62 26 800
2017 MG-04 45 20 7 10 14 0 4 68 25 162
2017 MG-05 31 23 10 14 16 0 6 58 32 761
2017 MG-06 29 23 8 17 18 1 4 55 36 665
2014 MG 35 25 10 13 13 0 3 62 27 3247
2014 MG-01 43 30 9 9 7 0 1 74 16 150
2014 MG-02 37 29 8 12 11 0 3 69 23 401
2014 MG-03 37 25 10 13 13 0 2 63 27 910
2014 MG-04 45 27 7 13 7 0 2 73 20 181
2014 MG-05 33 25 12 13 13 0 4 60 27 941
2014 MG-06 29 23 10 15 17 0 5 55 34 643
2011 MG 32 27 9 15 12 0 4 62 29 3204
2011 MG-01 34 34 10 9 8 0 5 72 18 208
2011 MG-02 33 30 8 15 10 0 4 66 26 412
2011 MG-03 36 24 9 14 13 0 3 62 28 891
2011 MG-04 38 26 10 17 7 1 3 65 25 168
2011 MG-05 28 29 9 15 14 0 5 60 31 861
2011 MG-06 30 26 8 16 15 0 4 59 33 646
2008 MG 33 27 9 15 12 0 3 62 29 2910
2008 MG-01 39 30 11 12 5 1 3 72 17 194
2008 MG-02 40 26 7 17 9 0 1 67 26 371
2008 MG-03 37 28 7 13 12 0 2 66 26 829
2008 MG-04 39 27 7 12 11 0 4 69 24 164
2008 MG-05 31 28 10 16 13 0 2 61 29 741
2008 MG-06 25 23 9 18 17 0 7 52 38 565

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 46 41 6 4 2 0 0 87 6 2850
2017 MG-01 44 42 9 2 3 0 0 86 5 102
2017 MG-02 48 42 4 4 1 0 0 91 5 336
2017 MG-03 43 42 8 4 2 0 0 85 7 803
2017 MG-04 59 34 3 2 2 0 0 93 4 163
2017 MG-05 44 42 6 5 2 0 0 87 7 764
2017 MG-06 50 38 6 4 2 0 0 88 6 666
2014 MG 45 42 6 4 2 0 0 87 7 3248
2014 MG-01 47 44 4 4 1 0 0 91 5 150
2014 MG-02 48 45 5 1 2 0 0 92 3 401
2014 MG-03 44 41 7 5 3 0 0 85 8 910
2014 MG-04 56 36 5 2 1 0 0 92 3 181
2014 MG-05 42 45 6 4 3 0 0 86 7 941
2014 MG-06 47 41 5 6 2 0 0 87 8 644
2011 MG 46 40 6 5 2 0 0 87 7 3200
2011 MG-01 43 40 8 6 2 0 0 83 8 206
2011 MG-02 44 43 7 4 1 0 0 88 5 412
2011 MG-03 48 39 6 5 3 0 0 87 7 891
2011 MG-04 61 29 2 6 1 0 1 91 7 168
2011 MG-05 42 45 6 5 2 0 0 87 7 860
2011 MG-06 49 37 7 5 2 0 0 86 7 645
2008 MG 47 41 6 4 2 0 0 88 5 2906
2008 MG-01 49 41 6 2 2 0 0 90 4 194
2008 MG-02 48 40 7 3 1 0 0 89 4 372
2008 MG-03 47 41 7 3 2 0 0 88 5 826
2008 MG-04 55 36 4 3 1 0 0 91 4 163
2008 MG-05 43 43 7 4 2 0 0 87 6 740
2008 MG-06 49 40 5 5 1 0 0 89 6 565

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 30 38 12 13 7 0 0 68 20 2846
2017 MG-01 39 36 9 9 7 0 0 75 16 101
2017 MG-02 28 41 14 10 6 0 0 69 16 335
2017 MG-03 26 38 13 15 9 0 0 63 24 802
2017 MG-04 37 41 11 10 2 0 0 78 12 163
2017 MG-05 28 36 13 14 8 1 0 65 22 763
2017 MG-06 34 40 10 11 4 0 0 75 15 666
2014 MG 28 38 13 13 8 0 0 66 21 3247
2014 MG-01 29 39 11 15 5 0 0 68 21 150
2014 MG-02 26 41 13 14 6 0 0 67 20 401
2014 MG-03 26 36 14 14 10 0 0 62 24 909
2014 MG-04 38 38 9 11 4 0 0 76 14 181
2014 MG-05 27 38 14 13 9 0 0 65 21 941
2014 MG-06 33 38 12 11 6 0 0 71 17 644
2011 MG 23 41 14 14 8 0 0 64 22 3199
2011 MG-01 22 43 15 14 6 0 0 66 19 207
2011 MG-02 19 41 16 18 6 0 0 60 24 412
2011 MG-03 21 42 14 13 10 0 0 62 24 891
2011 MG-04 30 42 12 8 8 0 0 72 16 168
2011 MG-05 20 40 15 15 9 0 0 60 25 858
2011 MG-06 28 42 12 12 6 0 0 70 18 645

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 36 45 8 8 3 0 0 80 12 2846
2017 MG-01 34 50 7 6 3 0 0 84 9 102
2017 MG-02 34 46 8 10 2 0 0 80 12 335
2017 MG-03 35 44 7 10 5 0 0 79 14 803
2017 MG-04 37 50 6 6 1 0 0 87 7 163
2017 MG-05 36 44 9 8 3 0 0 80 11 762
2017 MG-06 37 43 9 8 3 0 0 80 11 665

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 57 34 5 2 1 0 0 92 4 2847
2017 MG-01 59 30 7 4 1 0 0 88 5 102
2017 MG-02 57 37 4 1 1 0 0 94 2 335
2017 MG-03 52 37 6 3 2 0 0 90 5 801
2017 MG-04 66 31 2 1 1 0 0 97 1 163
2017 MG-05 55 36 4 2 2 0 0 92 4 764
2017 MG-06 63 29 4 3 1 0 0 93 4 666
2014 MG 58 34 5 2 1 0 0 92 3 3247
2014 MG-01 56 34 9 1 0 0 0 90 1 150
2014 MG-02 58 36 4 1 0 0 0 94 2 401
2014 MG-03 56 35 5 3 2 0 0 91 4 910
2014 MG-04 67 32 1 0 0 0 0 99 0 181
2014 MG-05 57 33 5 2 2 0 0 91 4 940
2014 MG-06 61 33 4 2 1 0 0 93 3 644
2011 MG 52 39 5 3 1 0 0 92 3 3199
2011 MG-01 49 40 9 1 1 0 0 89 2 207
2011 MG-02 44 48 5 2 1 0 0 92 2 412
2011 MG-03 51 41 4 3 1 0 0 92 4 892
2011 MG-04 66 30 3 1 1 0 0 96 1 168
2011 MG-05 50 39 5 4 1 0 0 90 5 858
2011 MG-06 58 35 4 2 1 0 0 93 3 645
2008 MG 56 35 5 2 1 0 0 92 4 2912
2008 MG-01 58 37 2 2 1 0 0 95 3 194
2008 MG-02 54 39 5 1 0 1 0 93 1 371
2008 MG-03 56 35 5 2 1 0 0 92 4 828
2008 MG-04 67 27 3 2 1 0 0 94 3 164
2008 MG-05 53 37 5 2 3 0 0 90 5 743
2008 MG-06 60 32 5 2 1 0 0 92 3 566

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 34 39 10 10 6 0 0 73 16 2844
2017 MG-01 34 41 9 10 6 0 0 76 16 102
2017 MG-02 34 43 9 9 6 0 0 76 14 335
2017 MG-03 30 39 10 13 8 0 0 69 21 802
2017 MG-04 45 34 12 6 3 0 0 79 9 163
2017 MG-05 32 38 12 11 7 0 0 70 18 761
2017 MG-06 41 38 10 7 4 0 0 79 11 665

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 68 27 3 1 0 0 0 95 2 2844
2017 MG-01 71 21 7 0 1 0 0 92 1 102
2017 MG-02 71 27 1 1 0 0 0 98 1 334
2017 MG-03 65 29 4 1 1 0 0 94 2 804
2017 MG-04 82 15 2 1 0 0 0 97 1 163
2017 MG-05 65 29 4 1 1 0 0 94 2 761
2017 MG-06 68 27 3 2 0 0 0 95 3 664
2014 MG 75 20 3 1 1 0 0 95 2 3247
2014 MG-01 83 15 1 0 0 0 0 99 0 150
2014 MG-02 77 20 2 1 0 0 0 97 1 401
2014 MG-03 77 18 4 1 1 0 0 95 2 909
2014 MG-04 85 14 0 0 1 0 0 99 1 181
2014 MG-05 70 24 4 2 1 0 0 94 2 941
2014 MG-06 74 21 3 1 1 0 0 95 2 644
2011 MG 71 24 4 1 0 0 0 94 1 3202
2011 MG-01 71 23 6 0 0 0 0 93 0 208
2011 MG-02 69 26 5 0 0 0 0 95 0 412
2011 MG-03 74 20 4 1 1 0 0 94 2 892
2011 MG-04 80 17 1 1 0 0 0 98 1 168
2011 MG-05 67 28 4 1 0 0 0 95 2 858
2011 MG-06 70 24 4 1 0 0 0 95 1 646

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 39 41 7 8 5 0 0 80 13 2838
2017 MG-01 42 37 12 7 2 0 0 79 9 102
2017 MG-02 42 44 6 4 3 0 0 86 8 334
2017 MG-03 31 42 8 12 7 0 0 73 19 801
2017 MG-04 52 38 7 2 1 0 0 91 2 162
2017 MG-05 34 39 9 11 7 0 0 74 17 759
2017 MG-06 50 39 3 6 2 0 0 89 8 664
2014 MG 33 44 7 10 6 0 0 77 16 3247
2014 MG-01 33 51 5 9 1 0 0 84 11 150
2014 MG-02 38 51 5 4 3 0 0 88 7 400
2014 MG-03 28 45 7 13 7 0 0 73 20 910
2014 MG-04 49 41 2 5 3 0 0 91 8 181
2014 MG-05 29 42 8 12 9 0 0 71 21 941
2014 MG-06 42 39 7 8 4 0 0 81 12 644
2011 MG 41 40 7 8 4 0 0 80 12 3198
2011 MG-01 41 43 5 7 4 0 0 84 11 207
2011 MG-02 41 44 7 6 2 0 0 85 8 411
2011 MG-03 36 39 8 10 6 0 0 76 16 890
2011 MG-04 57 33 5 3 2 0 0 90 5 168
2011 MG-05 35 40 9 10 6 0 0 75 16 859
2011 MG-06 50 37 5 6 3 0 0 87 8 645

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 43 35 9 7 5 0 0 78 12 2840
2017 MG-01 48 28 14 7 3 0 0 76 10 101
2017 MG-02 51 36 6 4 3 0 0 87 7 334
2017 MG-03 36 39 10 8 7 0 0 75 15 803
2017 MG-04 60 31 6 4 0 0 0 91 4 163
2017 MG-05 36 35 12 10 7 0 0 71 17 760
2017 MG-06 52 33 7 6 2 0 0 85 9 663
2014 MG 39 36 10 9 6 0 0 76 14 3248
2014 MG-01 43 43 7 6 1 0 0 86 7 150
2014 MG-02 46 42 6 3 3 0 0 88 6 401
2014 MG-03 32 38 12 10 7 0 0 71 17 910
2014 MG-04 61 29 4 4 1 0 0 91 5 181
2014 MG-05 34 32 14 12 8 0 0 66 20 941
2014 MG-06 45 37 8 7 4 0 0 82 11 644

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 40 38 9 9 4 0 0 78 13 2843
2017 MG-01 43 34 11 11 1 0 0 77 12 102
2017 MG-02 43 38 8 8 3 0 0 81 11 333
2017 MG-03 34 39 10 11 5 0 0 73 16 804
2017 MG-04 53 34 7 4 2 0 0 87 7 163
2017 MG-05 36 38 10 10 5 0 0 75 15 761
2017 MG-06 46 37 7 8 2 0 0 83 10 664
2014 MG 39 39 10 7 4 0 0 78 12 3247
2014 MG-01 44 41 8 4 3 0 0 85 7 150
2014 MG-02 43 43 8 3 2 0 0 86 5 401
2014 MG-03 34 42 10 9 5 0 0 76 14 909
2014 MG-04 56 29 9 4 2 0 0 85 6 181
2014 MG-05 35 38 13 10 5 0 0 72 15 941
2014 MG-06 45 36 9 6 4 0 0 81 10 644
2011 MG 43 42 7 5 2 0 0 85 7 3197
2011 MG-01 42 43 10 3 1 0 0 86 4 208
2011 MG-02 38 48 8 3 1 0 0 87 5 412
2011 MG-03 44 42 7 6 2 0 0 85 8 889
2011 MG-04 60 32 3 5 0 0 0 92 5 167
2011 MG-05 38 43 9 7 3 0 0 82 10 861
2011 MG-06 49 38 6 5 1 0 0 88 6 642

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 51 37 7 3 2 0 0 88 5 2836
2017 MG-01 57 29 9 3 2 1 0 86 5 102
2017 MG-02 53 40 4 2 1 0 0 93 2 334
2017 MG-03 48 38 9 4 2 0 0 86 5 801
2017 MG-04 64 26 5 3 1 0 0 91 4 163
2017 MG-05 47 40 7 4 2 0 0 88 6 758
2017 MG-06 55 35 5 4 1 0 0 90 5 662
2014 MG 53 36 6 3 2 0 0 89 5 3244
2014 MG-01 53 41 4 1 1 0 0 94 2 150
2014 MG-02 58 36 4 2 1 0 0 94 2 401
2014 MG-03 52 36 6 5 2 0 0 88 6 909
2014 MG-04 66 27 6 1 1 0 0 93 2 181
2014 MG-05 49 38 9 3 2 0 0 87 5 938
2014 MG-06 54 35 6 3 2 0 0 89 5 644
2011 MG 50 40 6 3 1 0 0 90 5 3206
2011 MG-01 47 40 7 3 2 0 0 87 6 208
2011 MG-02 49 42 7 2 0 0 0 91 3 412
2011 MG-03 50 39 6 3 2 0 0 89 5 893
2011 MG-04 67 24 5 3 1 0 0 91 4 168
2011 MG-05 47 43 6 3 1 0 0 90 5 861
2011 MG-06 52 39 4 4 0 0 0 91 4 646
2008 MG 51 40 5 3 1 0 0 91 4 2913
2008 MG-01 51 43 4 1 2 0 0 94 3 194
2008 MG-02 49 43 3 4 1 0 0 92 5 372
2008 MG-03 50 41 5 3 1 0 0 91 4 829
2008 MG-04 63 29 5 2 1 0 0 92 3 163
2008 MG-05 49 40 6 3 2 0 0 89 5 743
2008 MG-06 53 39 5 3 1 0 0 92 4 566

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 23 40 22 11 4 0 0 63 15 2847
2017 MG-01 37 39 13 6 2 0 3 79 8 102
2017 MG-02 27 39 21 10 2 0 1 67 13 334
2017 MG-03 27 39 21 9 4 0 0 66 13 805
2017 MG-04 17 39 24 15 4 0 1 56 20 163
2017 MG-05 21 41 23 10 4 0 0 62 15 763
2017 MG-06 19 39 23 15 5 0 0 58 19 665
2014 MG 25 36 24 9 6 0 0 60 15 3246
2014 MG-01 36 43 17 1 1 0 1 80 3 150
2014 MG-02 29 42 22 6 2 0 0 70 8 401
2014 MG-03 24 34 25 12 5 0 0 58 17 909
2014 MG-04 28 36 24 9 3 0 0 64 12 181
2014 MG-05 24 32 25 11 8 0 0 56 19 940
2014 MG-06 20 37 27 8 8 0 0 57 16 644
2011 MG 23 36 25 12 4 0 0 59 16 3201
2011 MG-01 31 44 17 4 2 0 0 76 7 206
2011 MG-02 24 47 21 7 2 0 0 71 9 410
2011 MG-03 25 31 25 14 4 0 0 56 18 894
2011 MG-04 25 31 25 14 5 0 0 56 19 167
2011 MG-05 22 34 26 12 5 0 0 56 17 861
2011 MG-06 20 35 27 13 6 0 0 55 18 646
2008 MG 15 35 29 14 7 0 0 50 21 2912
2008 MG-01 22 34 29 10 5 0 1 56 15 194
2008 MG-02 14 44 29 10 4 0 0 58 13 372
2008 MG-03 16 34 30 12 8 0 0 50 20 829
2008 MG-04 13 32 26 17 12 0 0 45 29 164
2008 MG-05 16 34 29 15 7 0 0 50 21 743
2008 MG-06 12 33 29 17 9 0 0 45 26 564

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 15 30 38 12 5 0 1 17 45 2838
2017 MG-01 14 16 45 13 10 1 2 23 30 102
2017 MG-02 17 30 33 12 7 0 1 19 48 333
2017 MG-03 17 30 35 13 5 0 0 18 47 800
2017 MG-04 17 30 38 8 4 0 2 13 48 161
2017 MG-05 13 31 40 10 4 0 1 15 45 763
2017 MG-06 13 30 41 12 3 0 1 15 43 663
2014 MG 13 32 38 12 4 0 0 16 45 3238
2014 MG-01 9 32 36 12 10 0 1 22 41 149
2014 MG-02 9 28 38 17 7 0 1 24 37 400
2014 MG-03 15 33 38 11 4 0 0 14 48 907
2014 MG-04 7 31 41 11 9 0 1 20 38 180
2014 MG-05 14 34 39 9 3 0 0 13 48 937
2014 MG-06 14 32 39 13 3 0 0 16 46 644
2011 MG 14 32 37 12 4 0 1 16 46 3196
2011 MG-01 10 23 42 19 3 0 2 23 34 207
2011 MG-02 10 32 40 14 4 0 1 18 41 409
2011 MG-03 14 34 37 11 5 0 0 16 48 889
2011 MG-04 14 29 40 13 4 0 1 17 43 168
2011 MG-05 16 34 35 11 4 0 1 15 50 862
2011 MG-06 15 34 37 11 3 0 1 14 49 643
2008 MG 11 34 40 12 3 0 1 15 45 2912
2008 MG-01 10 30 40 13 6 0 1 19 41 194
2008 MG-02 12 35 38 13 2 0 1 15 47 372
2008 MG-03 12 35 39 10 3 0 0 13 48 829
2008 MG-04 10 27 40 15 6 0 1 21 38 164
2008 MG-05 11 32 42 11 3 0 1 14 44 742
2008 MG-06 8 36 41 12 2 0 0 14 45 565

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 13 23 32 20 11 0 1 32 36 2841
2017 MG-01 8 20 31 27 13 0 2 41 28 102
2017 MG-02 17 23 34 15 10 0 1 26 40 333
2017 MG-03 16 24 30 19 10 0 0 29 41 805
2017 MG-04 11 25 33 19 10 0 2 30 37 162
2017 MG-05 13 23 35 18 9 1 2 28 37 762
2017 MG-06 6 20 32 27 14 0 1 41 26 661
2014 MG 12 23 34 20 9 0 1 30 36 3242
2014 MG-01 9 19 34 23 13 0 2 37 28 149
2014 MG-02 6 21 36 24 10 0 2 35 28 401
2014 MG-03 14 25 33 17 9 0 1 27 40 907
2014 MG-04 5 23 33 24 14 0 2 38 28 181
2014 MG-05 16 25 34 17 7 1 1 24 41 940
2014 MG-06 11 19 35 25 10 0 1 35 30 643
2011 MG 10 21 35 22 10 1 2 33 32 3199
2011 MG-01 7 15 31 27 14 2 3 44 24 207
2011 MG-02 6 20 40 22 9 0 2 32 27 411
2011 MG-03 12 23 33 19 12 0 1 32 35 891
2011 MG-04 7 21 38 23 9 0 2 32 29 168
2011 MG-05 13 23 34 20 8 1 1 29 37 859
2011 MG-06 8 18 36 26 10 0 2 37 26 645
2008 MG 9 20 32 25 12 0 1 37 30 2908
2008 MG-01 9 19 33 23 12 3 2 37 29 193
2008 MG-02 8 22 34 25 11 0 1 36 30 371
2008 MG-03 10 21 32 23 13 0 1 36 31 828
2008 MG-04 9 16 34 24 13 1 2 38 26 164
2008 MG-05 11 21 31 27 10 0 1 37 32 741
2008 MG-06 8 19 32 27 13 0 1 40 27 565

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 15 24 37 16 7 0 1 23 40 2841
2017 MG-01 11 17 36 19 15 1 2 34 28 102
2017 MG-02 9 20 39 21 9 1 2 31 29 332
2017 MG-03 14 22 36 19 8 0 1 27 37 804
2017 MG-04 19 29 34 13 5 0 1 18 48 161
2017 MG-05 16 25 37 14 7 0 1 21 42 763
2017 MG-06 19 27 38 12 3 0 1 16 46 663
2014 MG 16 25 35 18 6 0 1 24 41 3246
2014 MG-01 9 23 40 18 9 1 1 27 32 150
2014 MG-02 7 21 40 22 7 0 2 30 29 401
2014 MG-03 13 21 36 21 8 0 1 29 35 909
2014 MG-04 15 29 36 12 7 0 1 19 45 181
2014 MG-05 18 25 32 19 5 0 1 24 43 941
2014 MG-06 23 29 34 10 3 0 0 14 53 643
2011 MG 12 24 36 18 7 0 1 26 37 3195
2011 MG-01 7 16 43 22 8 0 3 31 24 207
2011 MG-02 8 29 38 17 7 0 1 24 37 408
2011 MG-03 11 20 36 23 9 0 1 32 31 890
2011 MG-04 20 33 33 9 3 0 2 12 54 168
2011 MG-05 10 23 38 21 7 0 2 28 33 859
2011 MG-06 20 30 33 11 5 0 1 16 51 645
2008 MG 9 21 38 23 8 0 1 32 30 2909
2008 MG-01 8 16 36 26 11 1 2 38 25 194
2008 MG-02 6 19 40 25 8 0 2 34 26 372
2008 MG-03 8 22 37 24 9 0 0 33 29 827
2008 MG-04 9 17 36 23 12 0 2 36 27 163
2008 MG-05 9 19 37 27 8 1 1 35 28 741
2008 MG-06 14 25 39 17 5 0 0 22 39 566

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 9 19 39 23 9 0 1 32 28 2833
2017 MG-01 6 10 27 38 17 0 2 57 16 101
2017 MG-02 7 16 40 26 10 0 1 37 23 330
2017 MG-03 7 15 38 28 12 0 1 40 22 802
2017 MG-04 14 19 46 14 6 0 1 21 33 161
2017 MG-05 8 18 42 24 7 0 1 31 27 760
2017 MG-06 13 29 38 15 5 0 0 20 42 663
2014 MG 10 21 40 22 7 0 0 29 30 3239
2014 MG-01 7 11 42 28 11 0 1 39 18 149
2014 MG-02 3 14 43 27 11 0 1 39 17 400
2014 MG-03 9 18 39 25 9 0 0 34 27 907
2014 MG-04 8 27 37 19 9 0 1 28 35 181
2014 MG-05 10 20 41 23 5 0 0 28 31 937
2014 MG-06 15 29 40 13 2 0 0 15 44 644
2011 MG 9 21 41 22 6 0 1 29 30 3188
2011 MG-01 3 14 35 35 10 0 2 46 18 207
2011 MG-02 4 19 44 24 8 0 1 33 23 406
2011 MG-03 8 17 41 25 8 0 1 33 26 889
2011 MG-04 11 24 41 17 6 0 1 23 36 168
2011 MG-05 8 20 43 22 5 0 1 27 29 859
2011 MG-06 13 31 38 13 3 0 1 17 44 641
2008 MG 8 21 43 21 6 0 0 27 30 2908
2008 MG-01 6 15 38 32 8 1 1 40 21 194
2008 MG-02 6 22 48 19 5 0 1 24 27 372
2008 MG-03 8 17 44 24 7 0 0 31 25 826
2008 MG-04 10 21 42 20 6 0 1 26 31 164
2008 MG-05 8 18 45 23 6 0 1 29 26 740
2008 MG-06 11 32 39 14 3 0 0 17 43 566

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 20 28 31 13 6 0 1 19 49 2849
2017 MG-01 20 14 29 21 15 0 1 37 34 102
2017 MG-02 19 25 31 16 8 0 2 24 44 334
2017 MG-03 18 26 32 15 7 0 1 22 45 806
2017 MG-04 22 25 30 16 5 0 1 21 48 162
2017 MG-05 23 30 31 9 6 0 1 15 54 764
2017 MG-06 20 33 31 10 5 0 0 15 54 665
2014 MG 22 31 31 11 5 0 1 16 53 3247
2014 MG-01 19 26 30 14 8 0 3 23 47 150
2014 MG-02 13 27 34 16 8 0 1 25 41 400
2014 MG-03 25 29 30 12 5 0 0 16 54 910
2014 MG-04 23 32 26 10 8 0 1 19 55 181
2014 MG-05 25 31 30 8 4 0 1 13 57 941
2014 MG-06 20 34 34 10 2 0 0 12 54 644
2011 MG 22 31 32 10 4 0 1 14 53 3201
2011 MG-01 12 25 38 16 6 1 1 23 38 208
2011 MG-02 14 31 38 12 4 0 1 17 45 408
2011 MG-03 26 30 28 11 5 0 1 16 56 894
2011 MG-04 18 32 36 8 5 0 1 13 51 168
2011 MG-05 26 31 31 8 3 0 0 12 57 860
2011 MG-06 20 35 33 7 4 0 1 11 56 645
2008 MG 22 32 31 10 4 0 1 14 54 2911
2008 MG-01 14 25 36 17 7 1 1 24 40 194
2008 MG-02 18 30 36 12 3 0 1 15 49 372
2008 MG-03 26 30 29 9 5 0 0 15 57 828
2008 MG-04 27 30 22 15 5 0 1 20 57 163
2008 MG-05 21 36 32 7 4 0 1 11 57 743
2008 MG-06 17 35 34 11 3 0 0 14 52 565

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 14 25 32 19 8 0 1 28 40 2845
2017 MG-01 15 25 27 18 12 0 3 31 40 102
2017 MG-02 17 33 27 15 7 0 1 22 50 335
2017 MG-03 16 27 30 19 8 0 0 27 44 804
2017 MG-04 19 19 35 17 9 0 1 26 39 162
2017 MG-05 16 24 32 18 9 1 1 27 40 763
2017 MG-06 8 21 37 25 9 0 1 34 29 663
2014 MG 12 22 34 22 8 0 1 31 34 3238
2014 MG-01 11 22 32 20 13 0 3 34 34 150
2014 MG-02 13 25 35 19 8 0 1 27 38 399
2014 MG-03 14 22 31 22 9 0 1 31 37 908
2014 MG-04 11 23 36 19 9 0 2 29 34 181
2014 MG-05 13 22 33 22 8 0 2 30 36 937
2014 MG-06 9 18 38 27 8 0 1 35 27 642
2011 MG 12 23 35 22 7 0 1 29 35 3195
2011 MG-01 10 22 32 21 10 2 3 33 34 207
2011 MG-02 12 28 36 17 6 0 1 23 41 407
2011 MG-03 15 23 33 21 7 0 1 29 39 890
2011 MG-04 10 21 38 24 5 0 1 30 32 168
2011 MG-05 12 23 35 21 8 0 1 29 36 861
2011 MG-06 8 20 38 25 8 0 1 34 28 644
2008 MG 15 27 33 18 7 0 1 25 42 2911
2008 MG-01 10 29 31 18 8 2 2 27 41 194
2008 MG-02 13 29 31 20 5 1 1 25 43 372
2008 MG-03 15 28 30 17 9 0 1 26 43 828
2008 MG-04 14 27 30 22 5 0 1 28 42 164
2008 MG-05 17 25 34 17 6 0 1 23 42 741
2008 MG-06 14 26 36 17 6 0 1 23 41 566

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 16 26 38 14 5 0 1 20 42 2838
2017 MG-01 11 20 31 25 11 0 3 37 32 101
2017 MG-02 11 24 37 17 9 1 1 27 35 332
2017 MG-03 17 25 37 15 6 0 0 21 43 803
2017 MG-04 17 26 36 15 4 1 2 19 44 162
2017 MG-05 17 27 40 11 4 1 1 16 44 760
2017 MG-06 16 28 39 13 4 0 0 17 44 664
2014 MG 15 27 38 14 5 0 1 19 42 3242
2014 MG-01 10 21 38 17 10 1 4 28 32 149
2014 MG-02 8 21 41 19 8 0 2 28 30 399
2014 MG-03 15 28 37 14 5 0 1 19 43 909
2014 MG-04 17 25 36 15 6 0 2 21 43 179
2014 MG-05 17 28 38 12 4 0 1 17 46 941
2014 MG-06 15 28 41 12 3 0 0 16 43 644
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 75 11 5 3 1 0 4 90 5 2849
2017 MG-01 73 11 7 0 4 0 5 89 4 101
2017 MG-02 79 10 4 3 1 0 3 92 4 335
2017 MG-03 78 10 5 3 1 0 4 91 4 804
2017 MG-04 79 11 3 4 1 0 2 92 5 163
2017 MG-05 76 9 6 2 0 0 6 91 3 764
2017 MG-06 69 16 5 6 2 0 2 87 8 666
2014 MG 78 10 4 2 1 0 4 92 4 3245
2014 MG-01 81 10 4 3 0 0 2 93 3 150
2014 MG-02 79 9 4 2 1 0 5 93 3 400
2014 MG-03 79 8 5 2 1 0 4 91 4 909
2014 MG-04 83 8 3 2 2 0 2 93 4 181
2014 MG-05 80 9 4 1 1 0 4 94 3 941
2014 MG-06 73 16 4 4 2 0 2 90 6 643
2011 MG 76 11 4 3 2 0 4 91 5 3198
2011 MG-01 78 12 4 2 0 0 3 93 3 208
2011 MG-02 77 12 4 2 1 0 3 93 3 411
2011 MG-03 78 9 4 3 2 0 5 91 5 892
2011 MG-04 76 11 4 2 3 0 4 90 6 168
2011 MG-05 77 10 4 3 1 0 5 92 4 859
2011 MG-06 69 16 4 6 2 0 2 88 8 642
2008 MG 72 11 4 3 3 0 8 90 6 2912
2008 MG-01 74 10 4 2 4 0 7 90 6 194
2008 MG-02 75 9 4 1 2 0 9 92 4 372
2008 MG-03 75 8 3 2 2 0 9 91 5 829
2008 MG-04 74 12 4 3 2 0 6 91 5 164
2008 MG-05 72 10 3 3 2 0 9 91 5 741
2008 MG-06 64 17 4 6 5 1 4 85 12 566

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 33 42 11 8 5 1 1 76 13 2844
2017 MG-01 39 29 21 5 4 1 1 70 9 102
2017 MG-02 32 45 11 6 3 2 1 80 10 334
2017 MG-03 29 41 12 10 7 1 0 71 17 801
2017 MG-04 42 39 7 7 5 0 1 81 12 163
2017 MG-05 31 42 11 8 6 1 1 74 14 763
2017 MG-06 38 42 9 7 2 1 1 82 10 665
2014 MG 41 41 8 6 3 1 1 83 9 3246
2014 MG-01 36 45 9 6 4 0 0 81 10 150
2014 MG-02 38 48 6 4 3 0 0 86 7 401
2014 MG-03 37 40 10 8 5 0 0 76 14 909
2014 MG-04 53 34 4 6 1 0 1 88 7 181
2014 MG-05 41 41 8 5 3 1 1 84 8 941
2014 MG-06 46 38 7 5 2 1 1 86 7 643

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 57 29 4 7 4 0 0 85 10 2848
2017 MG-01 59 24 4 12 2 0 0 82 14 102
2017 MG-02 58 28 4 5 5 0 0 86 10 335
2017 MG-03 53 30 6 7 4 0 0 82 12 803
2017 MG-04 61 25 2 7 5 0 0 86 12 163
2017 MG-05 53 32 4 7 3 1 0 86 10 764
2017 MG-06 63 25 3 6 2 0 0 88 8 665
2014 MG 60 27 4 6 3 0 0 87 9 3245
2014 MG-01 55 33 6 4 2 0 0 88 6 150
2014 MG-02 58 30 3 6 3 0 0 88 8 401
2014 MG-03 56 28 4 8 4 0 0 84 12 909
2014 MG-04 66 24 4 4 2 0 0 90 6 181
2014 MG-05 62 26 4 5 2 0 0 88 8 941
2014 MG-06 64 25 3 7 1 0 0 89 8 642

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 24 42 10 17 6 0 0 66 24 2847
2017 MG-01 27 30 16 20 6 0 1 58 26 102
2017 MG-02 16 45 13 19 7 0 0 61 26 335
2017 MG-03 17 42 12 21 8 0 0 59 29 802
2017 MG-04 32 40 6 17 4 0 1 73 20 163
2017 MG-05 21 42 11 18 8 0 0 62 26 763
2017 MG-06 36 43 7 11 3 0 0 80 13 666
2014 MG 23 47 9 16 5 0 0 70 21 3245
2014 MG-01 17 45 12 20 5 0 1 63 25 150
2014 MG-02 17 56 8 14 5 0 0 73 19 401
2014 MG-03 17 46 9 21 6 0 0 63 28 909
2014 MG-04 35 48 3 11 2 0 1 84 13 181
2014 MG-05 25 43 10 16 6 0 0 68 22 939
2014 MG-06 33 47 7 9 3 0 0 81 12 644
2011 MG 23 47 10 15 5 0 0 70 20 3201
2011 MG-01 22 44 12 16 5 0 0 67 21 208
2011 MG-02 21 50 10 17 1 0 0 71 18 411
2011 MG-03 19 48 12 16 5 0 0 67 21 893
2011 MG-04 33 46 6 11 3 0 0 80 14 168
2011 MG-05 20 45 11 16 8 0 0 65 24 860
2011 MG-06 33 46 8 10 3 0 0 79 13 643
2008 MG 25 45 9 14 6 0 0 71 20 2910
2008 MG-01 22 48 12 13 4 1 0 71 17 194
2008 MG-02 22 50 11 13 3 1 0 73 16 372
2008 MG-03 23 47 9 13 7 0 0 71 21 828
2008 MG-04 34 46 7 7 5 1 1 81 12 164
2008 MG-05 21 41 9 19 10 0 0 62 29 740
2008 MG-06 36 44 7 10 3 1 0 80 13 566

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 31 36 11 13 8 1 0 67 21 2846
2017 MG-01 28 33 14 13 10 2 1 62 24 101
2017 MG-02 22 38 16 15 9 1 0 60 24 335
2017 MG-03 23 35 14 16 10 1 0 59 27 804
2017 MG-04 41 34 6 14 4 1 1 76 18 163
2017 MG-05 28 37 12 13 9 1 0 66 22 763
2017 MG-06 45 36 7 9 3 0 0 81 11 664
2014 MG 37 36 10 11 5 1 0 74 16 3247
2014 MG-01 30 34 17 13 5 1 1 65 18 150
2014 MG-02 28 45 10 12 5 0 0 73 17 401
2014 MG-03 28 37 11 15 7 1 0 66 22 910
2014 MG-04 55 33 5 4 2 0 1 88 6 181
2014 MG-05 35 35 11 11 6 1 0 71 17 940
2014 MG-06 53 34 6 4 2 0 0 88 7 644
2011 MG 37 35 11 10 6 1 0 73 16 3199
2011 MG-01 31 36 16 9 6 1 0 68 15 208
2011 MG-02 31 40 11 14 4 0 0 71 18 411
2011 MG-03 31 38 12 11 7 1 0 69 19 890
2011 MG-04 52 31 7 3 6 1 0 84 9 167
2011 MG-05 34 32 11 13 8 2 0 67 21 862
2011 MG-06 49 34 8 6 3 0 0 83 8 643
2008 MG 35 37 10 11 6 1 0 73 18 2913
2008 MG-01 29 38 13 14 3 3 0 68 18 194
2008 MG-02 30 42 8 14 4 1 1 73 19 372
2008 MG-03 32 37 11 12 7 1 0 70 19 829
2008 MG-04 49 33 7 5 4 2 0 84 9 164
2008 MG-05 29 36 11 13 9 1 0 66 22 742
2008 MG-06 48 34 7 7 3 1 1 83 10 566

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 19 40 13 17 8 2 1 60 26 2844
2017 MG-01 24 34 19 10 12 1 0 59 22 101
2017 MG-02 17 42 16 15 8 2 0 60 23 335
2017 MG-03 16 39 12 19 12 2 0 56 32 804
2017 MG-04 32 39 9 12 6 1 1 72 19 163
2017 MG-05 17 40 14 19 8 2 1 57 28 763
2017 MG-06 21 43 13 15 5 2 1 66 21 662
2014 MG 20 40 13 17 9 1 1 60 27 3247
2014 MG-01 17 41 21 12 9 1 1 58 21 150
2014 MG-02 22 46 7 18 6 0 0 69 24 401
2014 MG-03 17 40 11 20 11 1 1 58 31 909
2014 MG-04 33 38 11 14 4 0 1 71 18 181
2014 MG-05 18 35 15 18 11 2 1 54 30 941
2014 MG-06 21 43 13 13 7 1 2 66 21 644

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 43 43 6 7 2 0 0 85 9 2838
2017 MG-01 44 41 8 4 3 0 0 85 7 101
2017 MG-02 41 46 6 5 2 0 0 87 7 333
2017 MG-03 40 43 6 9 2 0 0 83 12 800
2017 MG-04 48 37 5 9 1 0 0 85 10 162
2017 MG-05 40 45 8 5 2 0 0 85 7 762
2017 MG-06 50 39 4 5 1 0 0 89 6 664
2014 MG 46 42 5 5 1 0 0 88 7 3246
2014 MG-01 39 48 4 7 2 0 0 87 9 150
2014 MG-02 41 48 3 5 2 0 0 89 7 400
2014 MG-03 40 45 6 7 1 0 0 86 8 909
2014 MG-04 55 34 4 6 1 0 0 89 7 181
2014 MG-05 48 40 6 5 1 0 0 88 6 941
2014 MG-06 54 39 4 2 1 0 0 92 4 644
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 39 37 9 9 5 0 0 77 14 2853
2017 MG-01 47 36 10 6 1 0 0 83 7 102
2017 MG-02 40 37 9 8 6 1 0 77 14 336
2017 MG-03 36 38 11 9 6 0 0 74 15 806
2017 MG-04 44 39 6 9 3 0 0 82 12 163
2017 MG-05 37 37 9 10 5 1 0 75 16 764
2017 MG-06 45 35 8 9 3 0 0 80 12 666
2014 MG 38 38 9 9 5 0 0 76 14 3248
2014 MG-01 42 29 13 9 5 1 0 72 15 150
2014 MG-02 38 39 8 11 3 0 0 77 15 401
2014 MG-03 35 39 9 10 7 0 0 75 17 910
2014 MG-04 46 40 6 6 2 0 0 86 8 181
2014 MG-05 36 39 11 8 5 0 0 76 13 941
2014 MG-06 42 36 9 7 6 0 0 78 13 644
2011 MG 32 40 11 11 6 0 0 72 17 3194
2011 MG-01 37 39 11 10 4 0 0 75 14 208
2011 MG-02 28 44 10 13 4 0 0 72 18 412
2011 MG-03 35 38 10 9 8 0 0 72 17 888
2011 MG-04 32 43 9 10 6 0 0 75 16 168
2011 MG-05 29 40 13 12 6 0 0 69 18 860
2011 MG-06 36 40 9 10 4 0 0 76 15 641
2008 MG 29 39 12 12 8 1 0 68 20 2914
2008 MG-01 35 43 10 6 6 1 0 78 12 194
2008 MG-02 28 41 12 11 8 0 0 69 19 372
2008 MG-03 27 39 11 13 9 1 0 67 22 829
2008 MG-04 35 40 8 7 10 0 0 75 17 164
2008 MG-05 27 36 15 14 8 1 0 63 22 743
2008 MG-06 33 40 11 10 5 1 0 73 15 566

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 47 33 9 7 4 1 0 81 10 2849
2017 MG-01 50 33 8 5 2 2 0 85 7 102
2017 MG-02 48 34 9 4 5 0 0 82 9 336
2017 MG-03 44 34 10 8 4 0 0 78 12 806
2017 MG-04 52 30 6 7 4 1 0 83 11 162
2017 MG-05 46 32 10 8 4 1 0 78 12 761
2017 MG-06 52 32 7 4 4 1 0 86 7 666
2014 MG 48 32 10 6 4 0 0 80 10 3248
2014 MG-01 44 33 13 7 3 0 0 77 9 150
2014 MG-02 44 36 9 7 3 0 0 81 10 401
2014 MG-03 44 32 9 9 5 1 0 77 14 910
2014 MG-04 63 25 6 5 0 0 1 89 5 181
2014 MG-05 47 33 10 5 4 1 0 81 9 941
2014 MG-06 54 27 9 5 4 0 0 81 9 644
2011 MG 43 35 11 7 4 1 0 78 11 3201
2011 MG-01 41 39 11 5 4 0 0 80 9 208
2011 MG-02 39 39 11 7 3 0 0 79 10 411
2011 MG-03 43 34 10 8 5 1 0 77 13 889
2011 MG-04 49 32 9 7 4 0 0 80 11 168
2011 MG-05 41 34 11 7 5 1 0 77 12 862
2011 MG-06 48 32 11 5 3 1 0 81 8 645
2008 MG 41 34 11 6 5 2 0 77 12 2912
2008 MG-01 44 35 9 6 4 3 0 80 11 194
2008 MG-02 35 40 12 7 5 1 0 76 12 372
2008 MG-03 40 34 12 7 5 2 0 75 12 827
2008 MG-04 49 27 7 4 7 4 1 80 12 164
2008 MG-05 39 37 12 7 4 1 0 77 11 743
2008 MG-06 48 31 10 5 4 2 0 80 9 566

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 47 35 6 7 4 0 0 83 11 2849
2017 MG-01 49 33 8 5 5 0 0 82 10 102
2017 MG-02 49 35 6 5 4 0 0 84 10 336
2017 MG-03 41 39 8 8 4 0 0 80 12 804
2017 MG-04 53 32 4 10 2 0 0 85 12 163
2017 MG-05 45 36 7 7 5 1 0 81 12 764
2017 MG-06 56 29 5 7 2 0 0 85 10 664
2014 MG 48 34 6 7 4 0 0 83 11 3245
2014 MG-01 49 31 10 6 4 0 0 80 10 150
2014 MG-02 50 35 5 6 3 1 0 86 9 401
2014 MG-03 42 38 6 9 5 0 0 80 14 909
2014 MG-04 62 28 6 4 1 0 0 90 4 181
2014 MG-05 48 36 7 6 4 0 0 84 9 940
2014 MG-06 53 29 7 8 3 0 0 82 11 643
2011 MG 43 37 8 8 4 0 0 81 12 3198
2011 MG-01 44 39 9 3 5 0 0 83 9 207
2011 MG-02 40 42 8 8 3 0 0 82 10 412
2011 MG-03 43 34 8 10 4 0 0 78 14 890
2011 MG-04 51 34 7 6 2 0 0 85 8 168
2011 MG-05 41 39 7 8 5 0 0 80 13 860
2011 MG-06 48 35 7 6 3 0 0 83 9 643
2008 MG 41 39 8 7 5 0 0 80 12 2912
2008 MG-01 46 38 6 4 5 2 0 86 8 194
2008 MG-02 37 41 9 8 4 0 1 79 12 372
2008 MG-03 39 39 8 8 6 0 0 78 14 828
2008 MG-04 46 37 7 5 5 0 0 83 10 164
2008 MG-05 37 42 9 7 5 0 0 80 11 742
2008 MG-06 47 36 7 7 3 0 0 83 10 566

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 81 8 3 2 1 0 4 94 3 2843
2017 MG-01 80 10 1 0 3 1 5 96 3 102
2017 MG-02 81 8 3 2 2 0 4 93 4 334
2017 MG-03 80 8 4 2 1 0 5 93 3 801
2017 MG-04 85 7 2 2 2 0 1 93 5 162
2017 MG-05 81 8 2 1 1 0 7 96 2 762
2017 MG-06 83 9 3 2 1 0 1 93 4 666
2014 MG 83 8 3 1 1 0 4 95 2 3246
2014 MG-01 85 9 3 0 1 0 3 97 1 150
2014 MG-02 80 9 2 2 2 0 4 93 4 401
2014 MG-03 83 7 4 1 2 0 4 94 3 910
2014 MG-04 87 4 2 2 1 0 4 95 3 181
2014 MG-05 83 8 3 1 1 0 5 95 1 939
2014 MG-06 82 11 2 2 1 0 2 95 3 644
2011 MG 81 8 3 2 1 0 5 94 3 3198
2011 MG-01 81 9 3 2 1 0 3 93 4 208
2011 MG-02 84 8 2 1 0 0 3 96 2 412
2011 MG-03 80 7 3 1 2 0 6 93 4 890
2011 MG-04 84 7 2 2 1 0 5 95 3 167
2011 MG-05 80 9 3 1 1 0 6 95 2 862
2011 MG-06 82 10 2 2 1 0 2 94 3 641
2008 MG 81 6 2 2 2 0 8 94 4 2911
2008 MG-01 81 6 1 1 3 0 8 94 4 194
2008 MG-02 85 2 1 1 2 0 9 96 3 371
2008 MG-03 80 5 2 1 3 0 10 94 4 828
2008 MG-04 87 2 2 1 1 0 7 96 2 164
2008 MG-05 79 5 2 1 1 0 10 95 3 742
2008 MG-06 79 9 3 4 2 0 3 91 6 566

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 64 22 4 4 4 0 2 88 7 2845
2017 MG-01 65 21 4 1 4 0 5 91 5 102
2017 MG-02 61 22 4 4 5 1 4 86 10 334
2017 MG-03 69 22 3 3 2 0 0 91 6 804
2017 MG-04 65 14 5 4 9 1 2 81 13 161
2017 MG-05 67 22 4 3 3 0 1 90 7 762
2017 MG-06 57 25 6 5 4 1 2 85 8 666
2014 MG 67 20 4 4 3 0 1 89 7 3246
2014 MG-01 59 23 8 3 3 1 3 85 6 150
2014 MG-02 69 19 3 2 5 0 2 90 7 400
2014 MG-03 68 22 3 4 2 0 1 91 6 910
2014 MG-04 69 19 5 5 1 0 1 89 6 180
2014 MG-05 69 20 4 3 2 0 1 90 5 941
2014 MG-06 65 20 6 4 4 0 2 86 8 644
2011 MG 65 24 4 4 3 0 1 90 7 3202
2011 MG-01 58 28 5 4 3 1 0 88 7 208
2011 MG-02 69 22 4 2 3 0 1 91 5 412
2011 MG-03 67 23 3 4 2 0 1 91 6 890
2011 MG-04 63 24 4 4 3 0 2 88 7 168
2011 MG-05 66 24 3 4 3 0 1 90 7 860
2011 MG-06 60 25 5 4 4 1 1 87 8 646

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 62 24 6 4 4 0 0 86 8 2846
2017 MG-01 68 23 5 0 5 0 0 90 5 102
2017 MG-02 63 26 4 3 4 0 0 88 8 335
2017 MG-03 61 24 6 5 4 0 0 85 9 805
2017 MG-04 67 21 4 6 2 0 0 88 8 161
2017 MG-05 58 25 7 5 4 1 0 84 9 763
2017 MG-06 64 22 7 3 3 1 0 86 7 664

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 57 25 10 4 4 1 0 82 8 2848
2017 MG-01 54 34 6 0 5 2 0 89 5 102
2017 MG-02 58 25 10 3 4 0 0 84 7 334
2017 MG-03 56 24 10 4 4 0 0 81 9 805
2017 MG-04 60 24 9 3 3 1 0 84 6 162
2017 MG-05 54 25 12 5 4 1 0 80 9 763
2017 MG-06 61 23 8 4 3 0 0 85 7 666

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 55 27 9 5 4 0 0 82 9 2840
2017 MG-01 57 28 10 1 4 1 0 85 5 102
2017 MG-02 54 28 8 5 4 0 0 82 10 334
2017 MG-03 54 26 10 6 5 0 0 80 11 804
2017 MG-04 55 29 6 7 3 0 0 84 10 162
2017 MG-05 54 26 10 5 5 0 0 80 10 759
2017 MG-06 59 27 7 5 3 0 0 86 7 663
2014 MG 56 29 7 5 4 0 0 84 9 3243
2014 MG-01 55 31 7 5 2 0 0 86 7 150
2014 MG-02 54 32 7 5 2 0 0 86 7 399
2014 MG-03 52 29 7 7 5 0 0 81 12 910
2014 MG-04 67 20 6 6 0 0 0 88 6 181
2014 MG-05 56 29 7 4 4 0 0 85 8 939
2014 MG-06 59 26 7 5 4 0 0 85 9 643
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 35 39 9 9 5 1 2 76 14 2785
2017 MG-01 45 34 9 5 6 1 0 79 11 98
2017 MG-02 36 42 10 8 2 1 2 80 10 330
2017 MG-03 34 40 8 11 6 1 1 75 17 789
2017 MG-04 46 37 6 4 5 0 1 85 9 159
2017 MG-05 30 40 11 11 6 1 2 72 17 743
2017 MG-06 37 38 9 9 2 1 3 79 12 650
2014 MG 36 37 10 10 5 1 2 75 15 3176
2014 MG-01 35 39 14 8 3 1 0 75 11 147
2014 MG-02 38 40 7 12 3 0 1 79 14 394
2014 MG-03 34 40 9 10 5 1 1 75 16 890
2014 MG-04 50 35 6 8 2 1 0 85 10 177
2014 MG-05 34 33 13 10 8 1 2 69 18 913
2014 MG-06 38 36 8 9 4 1 4 78 13 634

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 36 35 11 10 7 1 0 72 17 2851
2017 MG-01 40 33 12 7 6 2 0 75 13 102
2017 MG-02 43 35 8 7 7 0 0 79 13 336
2017 MG-03 34 33 11 11 9 1 0 68 20 806
2017 MG-04 38 37 9 6 9 1 0 75 15 163
2017 MG-05 32 35 13 11 8 1 0 68 19 763
2017 MG-06 39 37 9 10 5 1 0 76 15 665
2014 MG 38 36 10 9 5 2 0 75 14 3244
2014 MG-01 35 39 13 9 3 1 0 74 12 150
2014 MG-02 38 39 9 9 4 2 0 78 13 399
2014 MG-03 35 35 11 11 8 1 0 70 19 910
2014 MG-04 44 35 8 8 4 1 0 80 12 181
2014 MG-05 39 34 11 8 5 2 0 75 14 941
2014 MG-06 41 38 9 6 4 2 0 81 10 642
2011 MG 32 37 13 10 6 1 0 71 16 3203
2011 MG-01 28 39 17 11 4 2 0 68 15 208
2011 MG-02 28 43 11 9 6 2 0 73 16 412
2011 MG-03 33 34 14 10 8 1 0 68 18 893
2011 MG-04 33 39 11 7 8 2 0 73 16 168
2011 MG-05 30 37 13 9 8 2 0 69 17 860
2011 MG-06 38 37 11 10 4 0 0 75 14 644

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 32 35 13 12 9 0 0 67 20 2849
2017 MG-01 38 31 12 10 7 2 0 71 17 102
2017 MG-02 35 36 12 9 7 0 0 71 16 335
2017 MG-03 29 35 13 14 9 1 0 64 23 804
2017 MG-04 37 34 12 9 7 1 0 71 16 163
2017 MG-05 28 33 14 13 11 1 0 62 24 763
2017 MG-06 34 39 11 10 6 0 0 73 16 666
2014 MG 32 38 12 11 6 0 0 70 18 3244
2014 MG-01 32 37 15 12 3 1 0 69 16 150
2014 MG-02 34 41 10 10 4 1 0 75 14 399
2014 MG-03 29 40 11 12 8 0 0 69 20 910
2014 MG-04 40 36 8 10 4 1 0 78 14 181
2014 MG-05 32 34 13 14 7 0 0 66 21 940
2014 MG-06 36 39 11 8 5 0 0 76 13 643
2011 MG 27 39 13 12 8 1 0 67 19 3197
2011 MG-01 26 39 17 11 5 1 0 67 16 208
2011 MG-02 25 45 12 11 6 1 0 70 17 410
2011 MG-03 27 38 14 11 10 0 0 65 21 889
2011 MG-04 33 38 13 11 5 0 0 71 16 168
2011 MG-05 24 38 13 15 10 1 0 63 24 859
2011 MG-06 33 40 13 9 5 0 0 73 14 645
2008 MG 32 39 12 10 7 1 0 71 17 2910
2008 MG-01 34 43 11 9 3 0 0 77 12 193
2008 MG-02 31 38 10 12 8 1 0 70 20 372
2008 MG-03 34 38 11 10 7 0 0 71 18 829
2008 MG-04 41 38 7 5 8 0 0 79 13 164
2008 MG-05 25 39 14 11 10 1 0 64 21 742
2008 MG-06 38 39 11 8 4 0 0 77 12 564

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 20 38 15 17 9 0 0 58 27 2850
2017 MG-01 26 37 20 8 7 2 0 65 15 102
2017 MG-02 20 40 18 15 7 0 0 60 22 336
2017 MG-03 20 36 14 18 12 0 0 56 30 805
2017 MG-04 23 41 12 17 7 0 0 64 24 162
2017 MG-05 17 35 15 21 11 1 0 53 32 763
2017 MG-06 24 40 15 14 7 0 0 64 21 666
2014 MG 20 39 16 17 8 1 0 59 25 3243
2014 MG-01 23 39 19 14 5 1 0 62 19 150
2014 MG-02 23 44 15 13 5 1 0 67 18 399
2014 MG-03 15 41 15 19 10 0 0 56 29 909
2014 MG-04 25 41 12 16 5 1 0 66 22 181
2014 MG-05 19 34 17 20 9 1 0 54 29 940
2014 MG-06 22 41 16 16 6 1 0 63 21 643
2011 MG 14 43 16 18 8 1 0 57 26 3203
2011 MG-01 21 40 18 15 2 3 0 63 18 208
2011 MG-02 10 49 18 17 6 0 0 59 23 412
2011 MG-03 13 42 17 18 9 1 0 56 27 894
2011 MG-04 17 47 12 17 5 1 0 65 22 167
2011 MG-05 12 37 17 22 11 1 0 49 33 860
2011 MG-06 15 48 14 16 6 1 0 64 22 644
2008 MG 14 44 15 19 8 1 0 58 27 2910
2008 MG-01 18 48 14 15 3 1 0 67 19 194
2008 MG-02 14 42 17 19 8 0 0 56 26 372
2008 MG-03 13 44 14 21 7 1 0 57 29 829
2008 MG-04 21 43 12 16 7 1 0 64 24 164
2008 MG-05 10 43 15 19 11 1 0 54 30 742
2008 MG-06 17 45 16 17 5 1 0 61 23 564

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 30 33 16 11 9 1 0 64 21 2852
2017 MG-01 36 24 18 10 10 2 0 61 20 102
2017 MG-02 29 36 15 10 6 3 0 67 17 335
2017 MG-03 29 31 16 13 10 1 0 61 23 806
2017 MG-04 35 32 14 11 8 1 0 67 19 163
2017 MG-05 27 32 17 11 13 1 0 59 24 764
2017 MG-06 35 35 14 10 6 0 0 70 16 666
2014 MG 33 34 14 10 7 1 0 68 18 3243
2014 MG-01 33 38 11 10 5 3 0 73 15 150
2014 MG-02 38 37 11 8 5 2 0 76 13 399
2014 MG-03 29 35 14 11 9 1 0 66 20 908
2014 MG-04 43 32 13 8 4 1 0 75 12 181
2014 MG-05 30 30 16 13 10 1 0 61 23 941
2014 MG-06 35 38 14 8 4 1 0 75 12 643
2011 MG 29 40 14 9 7 2 0 70 16 3205
2011 MG-01 32 36 19 7 5 1 0 69 12 208
2011 MG-02 26 48 11 8 5 1 0 75 14 412
2011 MG-03 29 38 15 10 7 1 0 67 17 893
2011 MG-04 34 41 11 8 4 2 0 77 12 167
2011 MG-05 26 36 15 10 10 3 0 64 21 861
2011 MG-06 32 44 12 7 4 1 0 77 11 646
2008 MG 31 39 14 8 6 2 0 72 14 2911
2008 MG-01 34 37 16 4 5 4 0 74 9 194
2008 MG-02 31 41 15 8 5 1 0 73 12 372
2008 MG-03 31 39 13 10 5 2 0 72 15 829
2008 MG-04 39 42 11 3 3 1 1 83 6 163
2008 MG-05 26 37 14 11 9 3 0 64 21 742
2008 MG-06 36 41 13 6 3 1 0 78 9 565

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 24 41 13 14 8 0 0 66 22 2847
2017 MG-01 30 32 13 14 10 1 0 63 24 102
2017 MG-02 22 42 15 12 8 0 0 65 20 335
2017 MG-03 23 41 12 14 10 0 0 64 24 805
2017 MG-04 30 39 14 12 4 0 0 69 17 163
2017 MG-05 21 42 13 15 9 1 0 63 24 762
2017 MG-06 28 42 12 13 6 0 0 70 18 664
2014 MG 24 42 12 15 7 0 0 66 22 3245
2014 MG-01 23 39 19 15 5 0 0 61 20 150
2014 MG-02 27 45 9 14 5 0 0 73 18 400
2014 MG-03 20 43 11 16 9 0 0 64 25 910
2014 MG-04 32 43 9 11 4 1 0 76 15 181
2014 MG-05 24 39 13 16 8 0 0 63 24 940
2014 MG-06 27 41 13 14 5 0 0 67 19 643
2011 MG 19 45 13 16 7 1 0 64 23 3198
2011 MG-01 20 48 15 13 2 1 0 69 16 208
2011 MG-02 15 53 15 13 3 0 0 68 17 409
2011 MG-03 19 43 12 17 9 0 0 62 26 891
2011 MG-04 24 44 11 17 3 1 0 69 20 167
2011 MG-05 18 42 12 17 9 1 0 61 26 859
2011 MG-06 23 45 13 14 5 1 0 68 19 646
2008 MG 23 47 10 15 5 1 0 70 20 2909
2008 MG-01 21 51 12 9 4 2 0 74 14 193
2008 MG-02 23 44 11 18 4 0 0 68 21 371
2008 MG-03 21 48 10 17 5 0 0 69 21 828
2008 MG-04 26 52 4 12 7 1 0 78 18 164
2008 MG-05 21 46 11 15 6 1 0 68 21 742
2008 MG-06 27 46 9 13 4 1 0 73 17 565
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 37 42 10 7 3 0 0 79 10 2847
2017 MG-01 45 33 16 3 3 0 0 78 6 102
2017 MG-02 36 49 8 4 4 0 0 85 7 336
2017 MG-03 35 41 11 9 4 0 0 76 13 804
2017 MG-04 42 37 12 7 2 0 0 79 9 163
2017 MG-05 33 43 14 7 4 0 0 76 11 761
2017 MG-06 43 42 6 7 2 0 0 85 9 665
2014 MG 42 41 10 6 2 0 0 83 8 3248
2014 MG-01 44 39 9 7 2 0 0 83 9 150
2014 MG-02 45 43 8 4 0 0 0 88 5 401
2014 MG-03 40 41 10 7 3 0 0 81 9 910
2014 MG-04 54 32 8 3 3 1 0 87 6 181
2014 MG-05 36 42 12 6 3 0 0 78 9 941
2014 MG-06 47 40 7 4 2 0 0 87 6 644
2011 MG 35 47 9 6 2 0 0 82 9 3201
2011 MG-01 37 45 11 6 0 1 0 83 6 208
2011 MG-02 35 49 10 5 1 0 0 83 6 412
2011 MG-03 36 47 9 6 2 0 0 83 8 894
2011 MG-04 42 43 8 6 2 0 0 84 8 167
2011 MG-05 30 47 12 8 3 0 0 78 10 861
2011 MG-06 38 46 6 6 2 0 0 85 9 641

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 49 40 7 3 1 0 0 89 4 2847
2017 MG-01 50 31 12 4 2 0 1 82 6 102
2017 MG-02 44 45 7 3 1 0 0 90 4 335
2017 MG-03 49 40 7 3 1 0 0 89 4 806
2017 MG-04 47 41 9 2 1 1 0 89 2 163
2017 MG-05 46 44 6 3 1 0 0 90 4 760
2017 MG-06 54 37 6 2 1 1 0 91 3 665
2014 MG 53 38 5 3 1 1 0 91 4 3248
2014 MG-01 51 39 5 3 1 1 0 91 4 150
2014 MG-02 54 39 5 2 0 0 0 93 2 401
2014 MG-03 52 39 4 4 1 0 0 92 4 910
2014 MG-04 59 28 9 3 1 0 0 87 4 181
2014 MG-05 50 39 6 3 1 1 0 90 5 941
2014 MG-06 55 37 5 1 1 0 1 93 2 644
2011 MG 43 42 9 3 1 1 0 87 4 3203
2011 MG-01 43 37 13 2 3 1 1 81 5 208
2011 MG-02 38 47 11 3 0 0 0 85 4 410
2011 MG-03 45 42 7 3 1 1 1 88 5 892
2011 MG-04 48 40 8 2 1 1 1 90 2 168
2011 MG-05 41 43 9 4 1 1 0 85 6 862
2011 MG-06 46 41 8 2 1 2 1 89 3 645

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 53 35 6 4 2 1 0 88 6 2844
2017 MG-01 56 31 6 5 1 2 0 88 6 102
2017 MG-02 53 38 5 2 2 0 0 91 4 335
2017 MG-03 53 34 6 4 2 0 0 88 6 806
2017 MG-04 60 33 2 3 2 0 0 93 5 161
2017 MG-05 47 37 7 6 1 1 0 86 7 759
2017 MG-06 55 32 6 5 2 0 0 88 7 665
2014 MG 59 32 5 2 1 0 0 91 4 3248
2014 MG-01 54 33 9 3 1 1 0 88 3 150
2014 MG-02 58 37 3 1 1 0 0 95 2 401
2014 MG-03 60 32 4 2 2 0 0 92 4 910
2014 MG-04 68 25 4 2 0 0 1 93 2 181
2014 MG-05 57 34 5 2 2 0 0 91 4 941
2014 MG-06 62 27 5 4 1 0 1 91 5 644
2011 MG 52 35 6 3 2 1 0 88 6 3200
2011 MG-01 50 39 6 1 3 0 0 90 4 208
2011 MG-02 52 40 4 2 1 0 0 92 3 410
2011 MG-03 55 33 6 2 2 1 0 89 5 892
2011 MG-04 62 29 4 2 2 1 0 92 5 168
2011 MG-05 45 38 8 5 3 2 0 85 7 859
2011 MG-06 55 32 5 5 2 1 0 88 7 645
2008 MG 46 38 7 5 3 1 0 85 8 2907
2008 MG-01 50 40 5 3 1 1 1 91 4 194
2008 MG-02 50 37 6 3 3 1 0 88 6 372
2008 MG-03 48 37 6 6 3 1 0 85 9 827
2008 MG-04 51 36 4 5 2 1 1 88 8 163
2008 MG-05 38 40 9 8 3 2 0 79 11 740
2008 MG-06 48 37 8 4 2 1 0 86 6 565

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 44 37 11 6 2 1 0 82 8 2849
2017 MG-01 38 37 17 5 2 0 1 76 7 102
2017 MG-02 41 43 10 4 2 1 0 84 6 336
2017 MG-03 47 35 11 5 2 1 0 82 7 806
2017 MG-04 52 39 4 3 2 0 0 91 5 163
2017 MG-05 40 39 12 5 2 1 0 80 7 760
2017 MG-06 47 35 9 8 1 0 0 82 9 666
2014 MG 54 34 7 3 1 1 0 89 4 3245
2014 MG-01 51 37 8 2 1 1 0 89 3 150
2014 MG-02 57 31 7 2 1 1 1 89 4 400
2014 MG-03 56 34 6 3 1 1 0 90 4 909
2014 MG-04 64 24 7 4 0 0 1 89 4 180
2014 MG-05 49 38 8 3 2 1 0 87 5 941
2014 MG-06 54 33 9 3 1 1 0 87 4 644
2011 MG 40 42 11 5 2 1 0 82 7 3198
2011 MG-01 40 36 15 5 3 0 0 77 8 208
2011 MG-02 41 44 10 3 1 0 0 86 4 412
2011 MG-03 42 41 10 4 2 1 0 84 6 891
2011 MG-04 43 42 8 2 2 1 0 87 5 166
2011 MG-05 35 44 12 5 3 1 0 80 8 859
2011 MG-06 43 39 9 6 2 0 0 82 9 644

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 28 30 13 14 10 3 2 60 26 2845
2017 MG-01 29 32 15 13 7 3 1 64 20 102
2017 MG-02 30 31 12 13 10 3 1 65 23 336
2017 MG-03 26 32 13 15 11 2 1 60 27 804
2017 MG-04 29 29 11 18 8 1 5 61 28 163
2017 MG-05 29 29 14 13 10 3 1 61 25 759
2017 MG-06 25 29 14 14 10 4 5 59 26 665
2014 MG 31 29 14 12 10 3 2 62 23 3244
2014 MG-01 32 27 17 13 7 4 0 61 22 150
2014 MG-02 32 35 10 12 8 2 1 68 21 401
2014 MG-03 28 31 13 14 11 2 0 60 26 909
2014 MG-04 44 20 14 9 7 3 2 68 17 181
2014 MG-05 30 29 15 12 10 3 1 61 24 938
2014 MG-06 33 26 14 10 8 3 5 65 20 644
2011 MG 24 30 16 14 10 4 2 58 25 3202
2011 MG-01 25 32 16 10 13 3 0 59 24 208
2011 MG-02 23 36 17 13 8 3 0 62 21 412
2011 MG-03 26 29 16 14 11 3 1 57 26 890
2011 MG-04 34 31 8 11 11 2 2 68 24 168
2011 MG-05 21 31 17 15 9 6 2 56 25 861
2011 MG-06 25 27 17 13 9 5 4 57 25 645

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 66 17 6 3 2 0 5 88 5 2853
2017 MG-01 71 9 8 1 4 1 7 86 5 102
2017 MG-02 71 16 7 2 1 0 4 90 3 336
2017 MG-03 68 15 6 3 1 0 6 89 4 806
2017 MG-04 69 17 6 3 2 1 2 89 5 163
2017 MG-05 67 16 5 2 1 1 7 91 4 764
2017 MG-06 60 23 7 6 2 0 2 84 9 666
2014 MG 69 15 6 3 2 0 5 89 4 3247
2014 MG-01 74 13 7 1 1 1 3 91 2 150
2014 MG-02 71 13 7 2 1 0 4 89 4 400
2014 MG-03 73 12 6 2 1 0 5 90 3 910
2014 MG-04 74 14 2 3 1 0 6 94 5 181
2014 MG-05 70 14 6 2 1 1 6 91 3 941
2014 MG-06 61 23 6 5 3 0 2 85 8 644

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 71 16 5 2 1 1 4 92 3 2842
2017 MG-01 70 16 5 0 3 0 6 92 3 101
2017 MG-02 68 17 6 4 1 1 3 89 5 335
2017 MG-03 72 14 5 2 1 1 5 91 3 804
2017 MG-04 79 16 2 0 1 1 2 97 1 163
2017 MG-05 69 16 5 2 1 2 6 91 4 760
2017 MG-06 74 18 3 2 1 1 1 94 3 663
2014 MG 73 15 4 2 1 1 4 92 3 3248
2014 MG-01 73 16 3 1 0 2 4 95 1 150
2014 MG-02 72 14 5 4 1 0 4 90 5 401
2014 MG-03 73 13 5 3 1 1 4 91 4 910
2014 MG-04 79 12 2 2 0 1 6 96 2 181
2014 MG-05 71 16 5 2 1 1 4 93 2 941
2014 MG-06 74 18 4 2 0 0 1 94 3 644
2011 MG 76 15 4 1 1 2 2 94 2 3195
2011 MG-01 74 17 3 2 0 1 2 94 3 206
2011 MG-02 78 14 3 0 1 1 2 95 2 409
2011 MG-03 77 14 3 1 1 2 2 94 3 892
2011 MG-04 80 10 5 1 1 1 2 93 2 168
2011 MG-05 73 16 4 1 0 2 3 94 2 860
2011 MG-06 77 16 3 2 1 1 1 94 3 643
2008 MG 75 15 4 2 1 2 2 93 3 2910
2008 MG-01 71 18 3 3 1 2 3 93 3 193
2008 MG-02 76 13 5 2 1 1 3 93 2 372
2008 MG-03 78 12 3 2 1 2 2 94 3 829
2008 MG-04 80 14 2 1 0 1 2 96 1 164
2008 MG-05 74 17 3 2 1 2 2 94 2 741
2008 MG-06 72 18 4 2 1 1 2 92 3 565

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 30 40 13 12 5 0 0 70 17 2849
2017 MG-01 32 29 21 12 5 1 0 62 17 102
2017 MG-02 32 42 10 10 6 0 0 74 16 336
2017 MG-03 25 40 14 14 6 0 0 65 21 805
2017 MG-04 37 42 9 10 2 0 0 79 12 163
2017 MG-05 25 39 17 13 7 0 0 64 20 763
2017 MG-06 38 41 8 9 3 0 0 79 12 664
2014 MG 33 40 11 10 5 0 0 73 16 3247
2014 MG-01 35 39 11 9 5 0 0 74 15 150
2014 MG-02 34 44 10 10 3 0 0 78 12 401
2014 MG-03 28 40 12 13 8 0 0 68 21 910
2014 MG-04 43 39 12 4 2 0 0 82 6 181
2014 MG-05 30 38 13 12 7 0 0 68 19 940
2014 MG-06 40 42 9 6 3 0 0 82 9 644
2011 MG 31 44 10 10 5 0 0 75 15 3202
2011 MG-01 31 45 10 8 6 0 0 76 14 208
2011 MG-02 30 48 9 9 4 0 0 78 13 412
2011 MG-03 29 43 11 11 5 0 0 73 16 891
2011 MG-04 36 45 8 7 4 0 0 80 11 168
2011 MG-05 28 42 12 11 6 0 0 70 18 862
2011 MG-06 37 44 9 7 3 0 0 80 10 644
2008 MG 28 45 13 9 5 0 0 73 14 2912
2008 MG-01 34 43 11 7 4 1 0 77 11 194
2008 MG-02 27 46 15 9 3 0 0 73 13 372
2008 MG-03 29 45 12 9 5 0 0 73 15 828
2008 MG-04 33 45 11 9 2 0 0 78 11 164
2008 MG-05 23 45 14 11 7 0 0 67 18 742
2008 MG-06 33 45 10 9 3 0 0 78 12 566

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 33 32 10 13 10 0 1 66 24 2848
2017 MG-01 28 33 11 15 14 0 0 61 29 101
2017 MG-02 37 31 9 12 9 1 1 70 22 336
2017 MG-03 26 35 10 16 12 0 1 62 28 804
2017 MG-04 39 33 9 14 6 0 0 72 19 162
2017 MG-05 31 32 11 14 11 1 1 63 25 764
2017 MG-06 43 29 8 11 7 0 1 73 18 665
2014 MG 33 32 10 14 10 0 1 66 24 3247
2014 MG-01 29 31 12 18 11 0 0 59 29 150
2014 MG-02 37 35 9 13 5 0 1 72 19 401
2014 MG-03 27 30 12 16 14 0 1 58 30 909
2014 MG-04 46 29 8 10 6 0 1 76 16 181
2014 MG-05 30 34 11 14 11 0 0 64 25 941
2014 MG-06 43 32 7 10 7 0 1 76 17 644
2011 MG 27 36 11 14 11 0 1 64 25 3204
2011 MG-01 24 34 15 19 9 0 0 57 28 208
2011 MG-02 25 42 10 14 9 0 0 67 23 412
2011 MG-03 25 35 11 15 13 1 1 60 28 894
2011 MG-04 35 33 10 11 11 0 1 68 22 168
2011 MG-05 25 36 11 13 13 0 1 62 26 862
2011 MG-06 35 37 7 12 7 0 1 74 19 643
2008 MG 28 39 10 12 9 0 1 68 22 2913
2008 MG-01 28 42 13 9 8 1 0 70 17 194
2008 MG-02 24 41 12 15 7 0 0 66 22 372
2008 MG-03 26 40 10 14 9 0 1 67 23 829
2008 MG-04 31 39 7 12 10 1 1 71 23 163
2008 MG-05 26 39 10 13 11 0 1 65 25 743
2008 MG-06 38 36 7 10 8 0 1 75 18 566

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 30 40 16 8 5 1 0 71 13 2847
2017 MG-01 34 35 18 7 5 1 0 70 12 102
2017 MG-02 37 37 16 4 4 2 0 76 8 334
2017 MG-03 26 41 18 9 6 1 0 67 15 804
2017 MG-04 39 42 12 4 2 1 0 81 7 163
2017 MG-05 26 38 18 11 6 2 0 65 17 763
2017 MG-06 36 42 13 6 2 1 0 79 8 665

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 54 34 8 2 1 1 0 89 4 2846
2017 MG-01 59 31 6 3 0 1 0 91 3 101
2017 MG-02 58 31 7 1 1 1 0 90 3 336
2017 MG-03 52 35 8 3 2 1 0 87 5 803
2017 MG-04 64 29 5 1 1 0 0 93 2 163
2017 MG-05 48 39 8 2 1 1 0 88 4 763
2017 MG-06 58 30 8 2 1 1 0 89 3 664
2014 MG 61 28 7 2 1 1 0 90 4 3244
2014 MG-01 61 27 7 2 3 1 0 89 5 149
2014 MG-02 62 31 4 2 1 0 0 94 3 401
2014 MG-03 60 26 8 3 2 1 0 87 5 910
2014 MG-04 66 28 2 3 0 0 0 94 3 180
2014 MG-05 59 30 7 2 1 1 0 89 4 939
2014 MG-06 66 24 7 1 1 1 0 91 2 644

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 50 37 7 4 2 0 0 87 6 2847
2017 MG-01 54 34 6 4 3 0 0 87 7 102
2017 MG-02 52 38 7 3 1 0 0 89 4 336
2017 MG-03 49 36 8 4 2 0 0 86 6 803
2017 MG-04 63 31 3 2 1 0 0 94 2 163
2017 MG-05 44 41 7 5 2 0 0 86 7 762
2017 MG-06 54 34 7 4 0 0 0 89 4 665
2014 MG 57 32 6 3 2 0 0 89 5 3248
2014 MG-01 55 34 6 3 2 0 0 89 5 150
2014 MG-02 58 33 5 2 1 0 0 91 3 401
2014 MG-03 55 31 7 4 3 0 0 86 7 910
2014 MG-04 64 27 8 1 0 0 0 91 1 181
2014 MG-05 53 36 5 5 2 0 0 89 6 941
2014 MG-06 63 28 6 2 1 0 0 91 3 644
2011 MG 46 39 8 4 2 0 0 86 6 3205
2011 MG-01 46 45 6 1 1 0 0 91 2 208
2011 MG-02 43 44 8 4 0 1 0 88 4 412
2011 MG-03 48 36 9 4 3 0 0 84 7 894
2011 MG-04 46 41 6 4 2 1 0 89 5 168
2011 MG-05 42 40 10 5 3 1 0 82 8 860
2011 MG-06 51 38 6 3 2 0 0 90 4 645

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 52 34 6 5 3 0 0 86 8 2851
2017 MG-01 51 34 8 5 3 0 0 84 8 102
2017 MG-02 54 35 5 4 1 0 0 90 5 336
2017 MG-03 48 36 7 5 4 0 0 84 9 804
2017 MG-04 64 29 2 3 2 0 0 93 5 163
2017 MG-05 44 38 7 6 4 0 0 83 10 764
2017 MG-06 61 28 5 4 1 0 0 89 6 666
2014 MG 58 30 5 4 3 0 0 88 7 3247
2014 MG-01 62 29 5 1 2 0 1 92 3 150
2014 MG-02 59 33 3 3 2 0 0 92 5 401
2014 MG-03 55 30 6 6 3 0 0 85 9 910
2014 MG-04 67 25 4 1 2 0 0 93 3 181
2014 MG-05 53 32 6 5 3 0 0 86 9 941
2014 MG-06 64 28 4 3 2 0 0 92 4 643
2011 MG 49 38 7 4 3 0 0 87 7 3192
2011 MG-01 46 42 8 3 1 0 0 88 4 207
2011 MG-02 46 44 6 3 1 0 0 90 4 410
2011 MG-03 49 36 7 4 4 0 0 85 8 890
2011 MG-04 56 35 4 2 2 0 0 91 5 168
2011 MG-05 44 39 8 6 4 0 0 83 9 857
2011 MG-06 57 32 5 4 2 0 0 90 6 642
2008 MG 44 42 6 5 3 0 0 86 8 2911
2008 MG-01 41 48 6 2 3 0 0 89 5 193
2008 MG-02 45 43 5 5 2 0 0 88 7 372
2008 MG-03 45 41 6 5 2 0 0 86 7 828
2008 MG-04 56 34 2 4 4 0 0 90 8 164
2008 MG-05 38 43 6 8 5 0 0 81 12 743
2008 MG-06 48 41 5 4 1 0 0 90 5 565

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 45 32 12 7 4 0 0 77 11 2845
2017 MG-01 44 30 19 6 2 0 0 73 8 102
2017 MG-02 47 36 8 7 2 0 0 84 9 336
2017 MG-03 40 31 14 9 5 1 0 72 14 803
2017 MG-04 58 29 6 5 1 0 0 88 6 163
2017 MG-05 40 33 13 9 5 0 0 73 14 762
2017 MG-06 55 30 10 4 2 0 0 85 6 664
2014 MG 43 34 11 7 5 0 0 77 12 3246
2014 MG-01 41 41 10 5 3 1 0 82 8 150
2014 MG-02 47 37 7 6 2 0 0 84 9 400
2014 MG-03 39 36 12 7 6 0 0 75 13 910
2014 MG-04 57 30 7 4 1 0 0 87 6 181
2014 MG-05 37 32 15 9 7 0 0 69 16 940
2014 MG-06 51 33 8 5 3 0 0 84 8 644
2011 MG 42 37 12 6 3 0 0 79 9 3197
2011 MG-01 42 38 13 4 2 0 0 80 7 208
2011 MG-02 39 44 11 5 2 0 0 83 7 409
2011 MG-03 41 36 13 7 3 0 0 77 10 894
2011 MG-04 54 35 5 4 2 1 0 89 6 168
2011 MG-05 36 36 15 8 5 0 0 72 13 857
2011 MG-06 49 36 10 3 2 0 0 85 5 643

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 43 36 10 8 3 0 0 79 11 2847
2017 MG-01 42 34 14 6 4 1 0 76 10 102
2017 MG-02 42 41 9 7 2 0 0 83 9 336
2017 MG-03 37 37 11 10 4 0 0 74 15 803
2017 MG-04 53 36 5 4 2 0 0 89 6 163
2017 MG-05 39 35 11 11 4 0 0 74 14 762
2017 MG-06 52 33 8 5 2 0 0 85 7 665
2014 MG 42 36 9 8 5 0 0 79 12 3244
2014 MG-01 42 42 6 7 2 1 0 84 9 149
2014 MG-02 46 37 8 6 2 0 0 84 8 401
2014 MG-03 37 39 9 8 6 0 0 77 14 909
2014 MG-04 53 36 6 3 1 0 0 90 4 180
2014 MG-05 37 34 12 10 7 0 0 71 16 940
2014 MG-06 51 34 6 6 3 0 0 85 9 644
2011 MG 40 40 10 7 3 0 0 80 10 3197
2011 MG-01 42 41 10 5 2 0 0 83 8 207
2011 MG-02 36 47 9 7 0 0 0 83 8 411
2011 MG-03 39 39 10 7 4 0 0 78 11 893
2011 MG-04 50 39 5 4 2 0 0 89 6 167
2011 MG-05 34 40 13 8 4 0 0 75 12 858
2011 MG-06 50 35 8 5 2 0 0 85 7 643
2008 MG 42 39 9 7 3 0 0 82 9 2912
2008 MG-01 44 40 7 6 2 1 0 84 8 194
2008 MG-02 39 43 9 7 3 0 0 82 10 372
2008 MG-03 44 37 10 7 3 0 0 81 10 828
2008 MG-04 55 28 7 7 3 0 0 84 10 164
2008 MG-05 35 42 11 8 4 0 0 77 12 743
2008 MG-06 49 40 6 4 1 0 0 89 5 565

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 41 27 15 8 6 3 0 69 15 2848
2017 MG-01 36 28 19 9 3 6 0 68 13 102
2017 MG-02 43 26 14 8 6 3 0 71 14 335
2017 MG-03 36 25 17 11 9 2 0 62 20 805
2017 MG-04 48 30 9 7 5 1 0 79 12 162
2017 MG-05 36 31 16 7 6 3 0 70 14 763
2017 MG-06 50 24 14 6 4 2 0 76 10 665
2014 MG 43 25 15 8 5 3 0 70 14 3246
2014 MG-01 45 24 13 9 4 5 0 73 13 150
2014 MG-02 45 28 15 6 3 3 0 75 10 401
2014 MG-03 37 24 17 12 7 3 0 63 19 909
2014 MG-04 52 23 14 6 3 2 0 76 9 181
2014 MG-05 40 26 18 8 6 2 0 68 14 941
2014 MG-06 54 24 10 7 4 1 0 80 10 643
2011 MG 41 26 16 8 5 3 0 70 14 3193
2011 MG-01 41 25 19 8 6 2 0 67 14 207
2011 MG-02 39 29 20 7 2 3 0 70 9 410
2011 MG-03 38 26 17 10 6 2 0 66 17 888
2011 MG-04 52 26 9 7 5 1 1 79 12 168
2011 MG-05 38 27 17 9 5 3 0 68 15 858
2011 MG-06 50 25 13 6 4 2 0 77 10 644
2008 MG 40 27 15 9 4 4 0 71 13 2910
2008 MG-01 42 24 15 9 4 6 0 70 14 194
2008 MG-02 35 30 18 8 5 3 0 68 13 372
2008 MG-03 40 25 16 8 5 5 1 69 14 828
2008 MG-04 41 25 17 5 5 5 1 70 12 164
2008 MG-05 38 29 16 10 4 4 1 70 14 741
2008 MG-06 48 28 11 8 2 2 0 78 11 565
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 MG 27 47 26 2847
2017 MG-01 24 46 30 102
2017 MG-02 23 50 28 336
2017 MG-03 20 50 30 805
2017 MG-04 28 49 23 163
2017 MG-05 25 50 25 761
2017 MG-06 38 40 22 664
2014 MG 27 47 27 3248
2014 MG-01 22 41 37 150
2014 MG-02 21 52 27 401
2014 MG-03 24 49 28 910
2014 MG-04 31 53 16 181
2014 MG-05 24 51 25 941
2014 MG-06 37 35 28 644
2011 MG 27 50 24 3204
2011 MG-01 30 43 26 208
2011 MG-02 23 51 25 412
2011 MG-03 25 51 25 893
2011 MG-04 31 46 23 167
2011 MG-05 23 55 22 860
2011 MG-06 35 43 22 646

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 MG 34 44 11 3 1 6 755
2017 MG-01 25 41 17 4 4 9 24
2017 MG-02 29 47 6 1 4 13 75
2017 MG-03 36 39 15 2 1 6 164
2017 MG-04 24 51 13 0 2 9 45
2017 MG-05 48 34 6 5 1 6 190
2017 MG-06 27 52 13 3 1 4 252
2014 MG 37 46 6 5 9999 5 866
2014 MG-01 31 44 10 3 9999 13 32
2014 MG-02 41 47 7 2 9999 2 83
2014 MG-03 34 43 7 9 9999 7 215
2014 MG-04 30 52 5 7 9999 5 56
2014 MG-05 46 38 4 7 9999 6 230
2014 MG-06 33 54 7 2 9999 4 239
2011 MG 33 48 11 3 9999 5 854
2011 MG-01 32 42 16 6 9999 3 62
2011 MG-02 30 53 11 0 9999 5 96
2011 MG-03 36 43 13 5 9999 4 218
2011 MG-04 40 44 10 0 9999 6 52
2011 MG-05 40 43 9 3 9999 5 198
2011 MG-06 23 59 12 2 9999 4 224
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 MG 16 84 2846
2017 MG-01 14 86 102
2017 MG-02 16 84 335
2017 MG-03 19 81 802
2017 MG-04 12 88 163
2017 MG-05 16 84 763
2017 MG-06 12 88 665
2014 MG 13 87 3239
2014 MG-01 15 85 149
2014 MG-02 12 88 400
2014 MG-03 16 84 908
2014 MG-04 10 90 181
2014 MG-05 13 87 938
2014 MG-06 10 90 642

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 MG 32 440
2017 MG-01 51 14
2017 MG-02 33 54
2017 MG-03 36 149
2017 MG-05 27 120
2017 MG-06 30 80
2014 MG 40 415
2014 MG-01 46 22
2014 MG-02 48 48
2014 MG-03 47 144
2014 MG-05 32 117
2014 MG-06 36 64

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 MG 59 440
2017 MG-01 71 14
2017 MG-02 55 54
2017 MG-03 51 149
2017 MG-04 79 19
2017 MG-05 63 120
2017 MG-06 62 80
2014 MG 54 415
2014 MG-01 63 22
2014 MG-02 52 48
2014 MG-03 49 144
2014 MG-04 47 17
2014 MG-05 58 117
2014 MG-06 55 64

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 MG 26 440
2017 MG-02 17 54
2017 MG-03 29 149
2017 MG-05 29 120
2017 MG-06 24 80
2014 MG 27 415
2014 MG-01 36 22
2014 MG-02 25 48
2014 MG-03 27 144
2014 MG-04 41 17
2014 MG-05 24 117
2014 MG-06 28 64

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 MG-01 0 14
2017 MG-03 0 149
2017 MG-04 0 19
2017 MG-05 0 120
2017 MG-06 0 80
2014 MG-01 0 22
2014 MG-02 0 48
2014 MG-03 0 144
2014 MG-04 0 17
2014 MG-05 0 117

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 MG 2 440
2017 MG-04 0 19
2014 MG 1 415
2014 MG-01 0 22
2014 MG-06 0 64

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 MG 9 440
2017 MG-01 0 14
2017 MG-02 9 54
2017 MG-03 12 149
2017 MG-05 9 120
2014 MG 9 415
2014 MG-03 10 144
2014 MG-04 0 17
2014 MG-05 15 117

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 MG 5 440
2017 MG-01 0 14
2017 MG-03 5 149
2017 MG-04 0 19
2017 MG-06 9 80
2014 MG 6 415
2014 MG-02 0 48
2014 MG-03 3 144
2014 MG-04 0 17
2014 MG-05 11 117

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 MG 42 441
2017 MG-01 35 14
2017 MG-02 35 54
2017 MG-03 42 150
2017 MG-04 32 19
2017 MG-05 44 120
2017 MG-06 45 80
2014 MG 47 415
2014 MG-01 54 22
2014 MG-02 46 48
2014 MG-03 47 144
2014 MG-04 47 17
2014 MG-05 45 117
2014 MG-06 47 64

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 MG 39 441
2017 MG-01 64 14
2017 MG-02 32 54
2017 MG-03 40 150
2017 MG-04 37 19
2017 MG-05 40 120
2017 MG-06 37 80
2014 MG 34 415
2014 MG-01 45 22
2014 MG-02 37 48
2014 MG-03 27 144
2014 MG-04 47 17
2014 MG-05 35 117
2014 MG-06 37 64

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 MG 42 441
2017 MG-02 39 54
2017 MG-03 43 150
2017 MG-04 42 19
2017 MG-05 44 120
2017 MG-06 40 80
2014 MG 39 415
2014 MG-01 50 22
2014 MG-02 42 48
2014 MG-03 40 144
2014 MG-04 30 17
2014 MG-05 38 117
2014 MG-06 36 64

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 MG 39 441
2017 MG-02 30 54
2017 MG-03 39 150
2017 MG-04 42 19
2017 MG-05 42 120
2017 MG-06 40 80
2014 MG 36 415
2014 MG-01 27 22
2014 MG-02 37 48
2014 MG-03 40 144
2014 MG-05 39 117
2014 MG-06 25 64

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 MG 25 441
2017 MG-02 20 54
2017 MG-03 18 150
2017 MG-04 32 19
2017 MG-05 33 120
2017 MG-06 28 80
2014 MG 32 415
2014 MG-01 36 22
2014 MG-02 31 48
2014 MG-03 29 144
2014 MG-04 36 17
2014 MG-05 30 117
2014 MG-06 41 64

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 MG 56 441
2017 MG-01 65 14
2017 MG-02 41 54
2017 MG-03 63 150
2017 MG-04 63 19
2017 MG-05 52 120
2017 MG-06 57 80
2014 MG 52 415
2014 MG-01 54 22
2014 MG-02 62 48
2014 MG-03 56 144
2014 MG-04 59 17
2014 MG-05 45 117
2014 MG-06 52 64

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 MG 43 441
2017 MG-01 35 14
2017 MG-02 39 54
2017 MG-03 40 150
2017 MG-04 32 19
2017 MG-05 44 120
2017 MG-06 51 80
2014 MG 42 415
2014 MG-01 50 22
2014 MG-02 46 48
2014 MG-03 41 144
2014 MG-04 36 17
2014 MG-05 41 117
2014 MG-06 41 64

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 MG-01 0 14
2017 MG-02 0 54
2017 MG-03 0 150
2017 MG-04 0 19
2017 MG-06 0 80
2014 MG 1 415
2014 MG-01 0 22
2014 MG-04 0 17
2014 MG-05 0 117

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 MG 8 441
2017 MG-02 9 54
2017 MG-03 9 150
2017 MG-05 7 120
2014 MG 7 415
2014 MG-03 11 144
2014 MG-04 0 17
2014 MG-05 6 117

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 MG 10 441
2017 MG-01 0 14
2017 MG-02 11 54
2017 MG-03 13 150
2017 MG-05 12 120
2017 MG-06 6 80
2014 MG 10 415
2014 MG-03 7 144
2014 MG-05 11 117
2014 MG-06 12 64

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 MG 47 441
2017 MG-01 57 14
2017 MG-02 43 54
2017 MG-03 47 150
2017 MG-04 53 19
2017 MG-05 51 120
2017 MG-06 40 80
2014 MG 43 415
2014 MG-01 36 22
2014 MG-02 44 48
2014 MG-03 40 144
2014 MG-04 59 17
2014 MG-05 48 117
2014 MG-06 37 64

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 MG 27 441
2017 MG-02 30 54
2017 MG-03 27 150
2017 MG-04 26 19
2017 MG-05 24 120
2017 MG-06 29 80
2014 MG 27 415
2014 MG-01 32 22
2014 MG-02 23 48
2014 MG-03 22 144
2014 MG-04 30 17
2014 MG-05 31 117
2014 MG-06 31 64

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 MG 12 441
2017 MG-01 0 14
2017 MG-02 13 54
2017 MG-03 15 150
2017 MG-05 10 120
2017 MG-06 10 80
2014 MG 13 415
2014 MG-02 10 48
2014 MG-03 13 144
2014 MG-05 16 117
2014 MG-06 12 64

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 MG 57 440
2017 MG-01 49 14
2017 MG-02 54 54
2017 MG-03 63 149
2017 MG-04 74 19
2017 MG-05 54 120
2017 MG-06 49 80
2014 MG 61 415
2014 MG-01 50 22
2014 MG-02 67 48
2014 MG-03 59 144
2014 MG-04 64 17
2014 MG-05 61 117
2014 MG-06 67 64

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 MG 35 440
2017 MG-01 42 14
2017 MG-02 18 54
2017 MG-03 40 149
2017 MG-04 47 19
2017 MG-05 37 120
2017 MG-06 29 80
2014 MG 35 415
2014 MG-01 27 22
2014 MG-02 44 48
2014 MG-03 35 144
2014 MG-05 32 117
2014 MG-06 41 64

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 MG 13 440
2017 MG-02 13 54
2017 MG-03 12 149
2017 MG-05 15 120
2017 MG-06 15 80
2014 MG 11 415
2014 MG-02 10 48
2014 MG-03 11 144
2014 MG-04 0 17
2014 MG-05 9 117
2014 MG-06 17 64

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 MG 21 440
2017 MG-02 22 54
2017 MG-03 27 149
2017 MG-05 22 120
2017 MG-06 9 80
2014 MG 22 415
2014 MG-01 23 22
2014 MG-02 25 48
2014 MG-03 26 144
2014 MG-04 0 17
2014 MG-05 22 117
2014 MG-06 20 64

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 MG 15 440
2017 MG-03 16 149
2017 MG-05 17 120
2017 MG-06 16 80
2014 MG 14 415
2014 MG-02 17 48
2014 MG-03 13 144
2014 MG-05 11 117
2014 MG-06 19 64

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 MG 6 440
2017 MG-03 11 149
2017 MG-04 0 19
2017 MG-05 4 120
2014 MG 6 415
2014 MG-01 0 22
2014 MG-03 6 144
2014 MG-04 0 17
2014 MG-05 10 117

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 MG 12 440
2017 MG-01 0 14
2017 MG-03 16 149
2017 MG-05 11 120
2017 MG-06 14 80
2014 MG 16 415
2014 MG-01 27 22
2014 MG-02 15 48
2014 MG-03 17 144
2014 MG-04 0 17
2014 MG-05 18 117
2014 MG-06 13 64

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 MG 10 440
2017 MG-03 10 149
2017 MG-05 7 120
2017 MG-06 16 80
2014 MG 7 415
2014 MG-03 6 144
2014 MG-05 10 117

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 MG 21 440
2017 MG-02 33 54
2017 MG-03 16 149
2017 MG-05 23 120
2017 MG-06 25 80
2014 MG 18 415
2014 MG-01 23 22
2014 MG-02 15 48
2014 MG-03 20 144
2014 MG-04 36 17
2014 MG-05 19 117
2014 MG-06 9 64

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 MG 11 412
2017 MG-03 17 132
2017 MG-05 8 115
2017 MG-06 10 76
2014 MG 11 389
2014 MG-03 8 136
2014 MG-04 0 17
2014 MG-05 12 105
2014 MG-06 15 60

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 MG 11 412
2017 MG-02 9 53
2017 MG-03 12 132
2017 MG-04 0 19
2017 MG-05 10 115
2017 MG-06 13 76
2014 MG 12 389
2014 MG-02 20 46
2014 MG-03 12 136
2014 MG-04 0 17
2014 MG-05 8 105
2014 MG-06 17 60

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 MG 9 412
2017 MG-02 11 53
2017 MG-03 8 132
2017 MG-05 4 115
2017 MG-06 16 76
2014 MG 8 389
2014 MG-03 6 136
2014 MG-04 0 17
2014 MG-05 12 105
2014 MG-06 12 60

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 MG 10 412
2017 MG-03 10 132
2017 MG-05 10 115
2017 MG-06 12 76
2014 MG 7 389
2014 MG-03 7 136
2014 MG-04 0 17
2014 MG-05 6 105
2014 MG-06 15 60

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 MG 13 412
2017 MG-03 14 132
2017 MG-05 10 115
2017 MG-06 13 76
2014 MG 11 389
2014 MG-02 11 46
2014 MG-03 12 136
2014 MG-05 10 105
2014 MG-06 15 60

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 MG 18 412
2017 MG-02 17 53
2017 MG-03 19 132
2017 MG-04 26 19
2017 MG-05 16 115
2017 MG-06 19 76
2014 MG 16 389
2014 MG-02 24 46
2014 MG-03 10 136
2014 MG-05 18 105
2014 MG-06 18 60

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 MG 15 412
2017 MG-02 28 53
2017 MG-03 13 132
2017 MG-04 26 19
2017 MG-05 10 115
2017 MG-06 15 76
2014 MG 12 389
2014 MG-01 0 22
2014 MG-02 13 46
2014 MG-03 10 136
2014 MG-05 13 105
2014 MG-06 22 60

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 MG 4 412
2017 MG-01 0 13
2017 MG-02 0 53
2017 MG-03 8 132
2014 MG 4 389
2014 MG-02 0 46
2014 MG-03 4 136
2014 MG-04 0 17
2014 MG-05 8 105

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 MG 11 412
2017 MG-03 13 132
2017 MG-05 13 115
2017 MG-06 7 76
2014 MG 11 389
2014 MG-02 11 46
2014 MG-03 5 136
2014 MG-05 16 105
2014 MG-06 13 60

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 MG 19 412
2017 MG-02 23 53
2017 MG-03 20 132
2017 MG-05 22 115
2017 MG-06 13 76
2014 MG 19 389
2014 MG-01 27 22
2014 MG-02 24 46
2014 MG-03 16 136
2014 MG-05 24 105
2014 MG-06 12 60

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 MG 7 412
2017 MG-03 9 132
2017 MG-05 8 115
2014 MG 8 389
2014 MG-02 15 46
2014 MG-03 10 136
2014 MG-06 8 60

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 MG 44 412
2017 MG-01 47 13
2017 MG-02 34 53
2017 MG-03 46 132
2017 MG-04 68 19
2017 MG-05 45 115
2017 MG-06 42 76
2014 MG 41 389
2014 MG-01 41 22
2014 MG-02 43 46
2014 MG-03 45 136
2014 MG-04 41 17
2014 MG-05 38 105
2014 MG-06 38 60

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 MG-01 0 13
2017 MG-03 0 132
2017 MG-04 0 19
2017 MG-06 0 76
2014 MG 2 389
2014 MG-06 0 60

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 MG 50 412
2017 MG-01 46 13
2017 MG-02 47 53
2017 MG-03 49 132
2017 MG-04 47 19
2017 MG-05 53 115
2017 MG-06 54 76
2014 MG 48 389
2014 MG-01 55 22
2014 MG-02 37 46
2014 MG-03 46 136
2014 MG-04 30 17
2014 MG-05 57 105
2014 MG-06 45 60

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 MG 1 412
2017 MG-01 0 13
2017 MG-04 0 19
2017 MG-06 0 76

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 MG 14 412
2017 MG-02 13 53
2017 MG-03 14 132
2017 MG-05 17 115
2017 MG-06 12 76
2014 MG 15 389
2014 MG-02 13 46
2014 MG-03 20 136
2014 MG-05 15 105
2014 MG-06 8 60

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 MG 94 6 440
2017 MG-01 79 21 14
2017 MG-02 83 17 54
2017 MG-03 95 5 149
2017 MG-04 95 5 19
2017 MG-05 98 2 120
2017 MG-06 95 5 80

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 29 28 16 7 5 12 3 67 14 2850
2017 MG-01 36 25 17 8 6 9 0 66 15 101
2017 MG-02 30 31 16 4 5 10 4 71 10 336
2017 MG-03 28 27 17 9 7 10 3 63 18 806
2017 MG-04 38 35 7 5 6 8 2 81 12 163
2017 MG-05 26 27 19 6 5 14 3 64 13 763
2017 MG-06 32 27 14 6 3 15 4 72 11 665
2014 MG 36 26 14 6 4 11 3 71 12 3247
2014 MG-01 35 29 18 4 2 9 3 73 7 150
2014 MG-02 41 29 11 5 3 8 1 78 9 400
2014 MG-03 33 26 16 9 5 9 3 66 16 910
2014 MG-04 50 28 8 4 2 7 1 84 7 181
2014 MG-05 34 23 16 6 5 13 3 67 13 941
2014 MG-06 37 27 12 3 3 13 4 77 8 644

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 45 34 11 5 3 2 0 80 9 2844
2017 MG-01 45 29 12 9 4 1 0 75 13 100
2017 MG-02 47 36 8 4 4 1 1 84 8 334
2017 MG-03 43 33 10 7 5 2 0 77 12 805
2017 MG-04 51 34 8 4 2 1 0 86 6 163
2017 MG-05 42 34 12 5 3 3 0 79 9 761
2017 MG-06 50 33 10 4 2 1 0 84 6 665
2014 MG 52 31 9 5 3 1 0 83 7 3246
2014 MG-01 52 27 11 5 3 2 0 81 7 150
2014 MG-02 53 33 7 4 2 1 0 87 6 400
2014 MG-03 49 31 11 6 3 1 0 81 9 910
2014 MG-04 61 30 5 2 2 1 1 92 3 181
2014 MG-05 49 31 9 5 4 2 0 82 9 941
2014 MG-06 57 29 8 3 2 1 0 87 5 643
2011 MG 55 34 6 3 2 0 0 89 5 3197
2011 MG-01 50 36 9 3 2 0 0 86 5 208
2011 MG-02 55 36 5 3 1 0 0 91 4 412
2011 MG-03 56 33 6 3 1 0 0 89 5 891
2011 MG-04 60 30 2 4 4 1 0 90 8 166
2011 MG-05 51 36 7 4 2 0 0 88 6 860
2011 MG-06 60 31 4 3 2 0 0 91 5 642
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 59 36 2 1 0 0 2 97 1 2850
2017 MG-01 57 39 3 1 0 0 0 96 1 102
2017 MG-02 64 35 1 1 0 0 0 98 1 336
2017 MG-03 64 33 2 0 0 0 0 98 1 805
2017 MG-04 66 26 3 0 0 0 5 97 0 163
2017 MG-05 52 43 2 1 0 0 2 97 1 763
2017 MG-06 57 32 3 1 0 0 7 96 1 665
2014 MG 62 34 2 1 0 0 1 97 1 3247
2014 MG-01 53 42 3 1 1 0 0 95 2 150
2014 MG-02 68 30 1 0 0 0 0 99 0 400
2014 MG-03 68 30 1 1 0 0 0 98 1 910
2014 MG-04 75 20 2 0 1 0 3 98 1 181
2014 MG-05 55 40 3 1 0 0 1 96 1 941
2014 MG-06 56 37 3 1 0 0 4 97 1 644
2011 MG 57 39 2 1 0 0 1 98 1 3196
2011 MG-01 57 42 1 0 0 0 0 99 0 208
2011 MG-02 64 32 2 1 0 0 0 97 1 412
2011 MG-03 62 36 1 0 0 0 0 98 1 891
2011 MG-04 68 28 1 0 0 0 4 99 0 168
2011 MG-05 48 48 2 1 0 0 1 97 1 856
2011 MG-06 55 39 2 0 0 0 4 97 0 643
2008 MG 52 43 2 1 0 0 2 97 1 2910
2008 MG-01 51 45 3 1 1 0 0 96 2 193
2008 MG-02 59 40 1 0 0 0 0 99 0 372
2008 MG-03 59 40 1 1 0 0 0 98 1 827
2008 MG-04 64 31 1 1 0 1 3 99 1 164
2008 MG-05 42 51 4 1 0 0 1 94 2 742
2008 MG-06 49 42 2 1 0 0 6 96 1 566

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 30 35 16 6 4 7 3 72 11 2850
2017 MG-01 32 39 14 2 7 6 0 76 9 102
2017 MG-02 35 35 14 6 2 6 2 76 9 335
2017 MG-03 30 36 16 7 3 6 2 72 11 806
2017 MG-04 39 34 14 3 3 3 4 78 7 162
2017 MG-05 24 37 17 8 6 6 2 66 15 763
2017 MG-06 30 32 14 5 2 11 6 74 9 666
2014 MG 32 34 15 7 4 6 3 72 12 3244
2014 MG-01 30 34 17 8 4 5 1 68 13 149
2014 MG-02 41 40 8 5 2 3 1 84 8 399
2014 MG-03 31 35 13 7 5 6 2 72 13 910
2014 MG-04 51 25 13 2 4 3 2 80 6 181
2014 MG-05 27 32 17 9 5 7 2 65 16 940
2014 MG-06 30 31 18 5 2 7 7 72 8 644
2011 MG 32 39 14 6 3 5 2 76 9 3195
2011 MG-01 36 42 13 4 2 2 1 80 7 207
2011 MG-02 37 46 8 3 3 1 1 85 7 410
2011 MG-03 36 37 14 4 2 5 1 78 7 892
2011 MG-04 42 35 11 2 4 3 3 82 7 168
2011 MG-05 24 38 17 9 4 7 1 67 14 857
2011 MG-06 29 37 15 6 2 7 3 74 9 643

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 63 27 4 1 1 1 2 93 2 2849
2017 MG-01 64 28 5 0 1 3 0 94 1 102
2017 MG-02 67 26 4 1 1 1 0 94 2 336
2017 MG-03 67 25 4 1 1 1 0 94 2 805
2017 MG-04 68 20 4 2 1 1 4 93 3 163
2017 MG-05 56 33 5 1 2 1 2 92 3 762
2017 MG-06 63 22 4 2 0 2 7 93 2 665
2014 MG 65 26 4 2 1 1 2 93 3 3246
2014 MG-01 64 29 5 1 1 1 0 94 1 150
2014 MG-02 71 23 2 2 1 0 0 95 3 401
2014 MG-03 64 27 5 2 1 0 0 92 3 910
2014 MG-04 72 19 4 1 0 1 3 95 1 180
2014 MG-05 60 31 4 2 1 1 1 93 3 940
2014 MG-06 67 20 6 1 1 1 5 92 2 644
2011 MG 64 28 4 2 1 1 2 93 2 3196
2011 MG-01 67 26 3 2 0 0 0 94 3 208
2011 MG-02 69 27 2 1 0 0 0 97 1 412
2011 MG-03 67 25 4 3 1 1 0 93 3 890
2011 MG-04 68 24 2 1 1 1 3 96 2 168
2011 MG-05 57 33 5 2 1 2 2 93 2 859
2011 MG-06 61 25 6 1 1 1 4 91 2 641
2008 MG 57 33 4 2 1 1 2 93 2 2909
2008 MG-01 64 30 4 0 1 2 0 95 1 194
2008 MG-02 64 31 4 1 1 0 0 95 2 370
2008 MG-03 61 31 4 2 1 1 0 94 2 828
2008 MG-04 65 25 2 2 1 1 4 94 3 164
2008 MG-05 52 38 4 1 1 1 2 93 3 742
2008 MG-06 52 31 7 2 0 1 7 90 3 565

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 56 29 6 3 2 1 2 89 5 2842
2017 MG-01 55 31 6 5 1 2 0 88 6 101
2017 MG-02 56 34 5 1 1 1 0 92 3 333
2017 MG-03 62 27 6 3 2 1 0 89 5 804
2017 MG-04 63 21 6 4 1 0 4 88 6 162
2017 MG-05 48 34 8 4 3 1 2 85 7 761
2017 MG-06 58 25 5 2 0 3 7 92 2 666
2014 MG 59 27 6 3 2 1 2 89 5 3247
2014 MG-01 56 31 7 2 1 2 0 89 3 149
2014 MG-02 63 29 2 3 1 2 0 94 4 401
2014 MG-03 58 28 7 3 3 1 0 88 5 910
2014 MG-04 71 17 6 1 1 2 3 92 2 181
2014 MG-05 55 29 6 5 2 1 1 86 7 941
2014 MG-06 62 24 6 1 1 1 5 91 2 644
2011 MG 58 30 5 2 2 2 1 91 4 3191
2011 MG-01 60 31 5 3 0 1 0 92 3 208
2011 MG-02 63 32 2 1 0 1 0 96 2 411
2011 MG-03 60 29 5 3 2 2 0 90 5 890
2011 MG-04 69 23 4 1 1 1 3 95 1 168
2011 MG-05 51 34 7 2 2 3 2 88 5 856
2011 MG-06 58 26 6 3 1 2 3 89 4 640
2008 MG 52 34 6 4 2 1 2 88 6 2914
2008 MG-01 54 35 7 3 1 1 1 90 4 194
2008 MG-02 53 38 4 3 1 0 0 91 5 372
2008 MG-03 53 35 5 4 1 1 0 89 5 829
2008 MG-04 66 20 2 3 1 1 6 93 5 164
2008 MG-05 47 35 7 5 3 1 2 84 8 743
2008 MG-06 50 32 7 3 2 1 5 87 5 566
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 MG 7 93 2845
2017 MG-01 7 93 102
2017 MG-02 6 94 334
2017 MG-03 9 91 805
2017 MG-04 6 94 162
2017 MG-05 6 94 761
2017 MG-06 4 96 666
2014 MG 6 94 3240
2014 MG-01 6 94 150
2014 MG-02 6 94 400
2014 MG-03 7 93 909
2014 MG-05 7 93 937
2014 MG-06 3 97 643

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 MG 21 185
2017 MG-03 25 69
2017 MG-05 25 48
2014 MG 18 179
2014 MG-02 22 23
2014 MG-03 27 63
2014 MG-05 12 59

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 MG 78 185
2017 MG-02 76 21
2017 MG-03 77 69
2017 MG-05 77 48
2017 MG-06 75 28
2014 MG 83 179
2014 MG-02 83 23
2014 MG-03 84 63
2014 MG-05 83 59
2014 MG-06 95 19

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 MG 7 185
2014 MG 7 179
2014 MG-03 8 63

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 MG 0 185
2017 MG-02 0 21
2017 MG-03 0 69
2017 MG-05 0 48
2017 MG-06 0 28
2014 MG 0 179
2014 MG-02 0 23
2014 MG-03 0 63
2014 MG-05 0 59
2014 MG-06 0 19

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 MG 4 185
2017 MG-02 0 21
2014 MG-02 0 23
2014 MG-03 0 63
2014 MG-06 0 19

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 MG 6 185
2017 MG-02 0 21
2017 MG-05 15 48
2014 MG 6 179
2014 MG-03 10 63
2014 MG-06 0 19

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 MG 11 185
2017 MG-03 9 69
2017 MG-05 13 48
2014 MG 12 179
2014 MG-03 9 63
2014 MG-05 10 59

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 MG 31 186
2017 MG-03 36 69
2017 MG-05 37 49
2014 MG 28 178
2014 MG-02 30 23
2014 MG-03 32 63
2014 MG-05 26 58
2014 MG-06 26 19

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 MG 22 186
2017 MG-03 26 69
2017 MG-05 24 49
2017 MG-06 18 28
2014 MG 15 178
2014 MG-03 14 63
2014 MG-05 16 58

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 MG 21 186
2017 MG-03 29 69
2017 MG-05 23 49
2014 MG 17 178
2014 MG-03 19 63
2014 MG-05 19 58

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 MG 5 186
2017 MG-02 0 21
2017 MG-03 9 69
2017 MG-06 0 28
2014 MG 3 178
2014 MG-02 0 23
2014 MG-06 0 19

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 MG 27 186
2017 MG-02 29 21
2017 MG-03 29 69
2017 MG-05 29 49
2017 MG-06 25 28
2014 MG 26 178
2014 MG-02 30 23
2014 MG-03 22 63
2014 MG-05 26 58
2014 MG-06 32 19

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 MG 30 186
2017 MG-03 26 69
2017 MG-05 31 49
2017 MG-06 32 28
2014 MG 29 178
2014 MG-03 32 63
2014 MG-05 29 58
2014 MG-06 42 19

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 MG 3 186
2014 MG-02 0 23
2014 MG-06 0 19

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 MG-02 0 21
2017 MG-05 0 49
2017 MG-06 0 28

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 MG 5 186
2017 MG-02 0 21
2017 MG-03 0 69
2017 MG-05 10 49
2017 MG-06 0 28
2014 MG 3 178
2014 MG-02 0 23

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 MG 13 186
2017 MG-02 24 21
2017 MG-03 9 69
2017 MG-05 14 49
2014 MG 12 178
2014 MG-03 17 63
2014 MG-05 10 58

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 MG 0 186
2017 MG-02 0 21
2017 MG-03 0 69
2017 MG-05 0 49
2017 MG-06 0 28

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 MG 21 186
2017 MG-02 33 21
2017 MG-03 17 69
2017 MG-05 26 49
2014 MG 14 178
2014 MG-03 13 63
2014 MG-05 16 58

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 MG 0 186
2017 MG-02 0 21
2017 MG-03 0 69
2017 MG-05 0 49
2017 MG-06 0 28
2014 MG-03 0 63
2014 MG-05 0 58
2014 MG-06 0 19

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 MG 11 186
2017 MG-03 12 69
2017 MG-05 10 49
2014 MG 20 178
2014 MG-02 22 23
2014 MG-03 21 63
2014 MG-05 17 58

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 MG 30 186
2017 MG-02 38 21
2017 MG-03 35 69
2017 MG-05 31 49
2014 MG 31 179
2014 MG-02 48 23
2014 MG-03 33 63
2014 MG-05 27 59

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 MG 12 186
2017 MG-02 24 21
2017 MG-03 15 69
2017 MG-05 14 49
2017 MG-06 0 28
2014 MG 13 179
2014 MG-03 16 63
2014 MG-05 14 59

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 MG 6 186
2014 MG 6 179
2014 MG-02 0 23

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 MG 16 186
2017 MG-02 33 21
2017 MG-03 16 69
2017 MG-05 18 49
2017 MG-06 0 28
2014 MG 18 179
2014 MG-03 21 63
2014 MG-05 24 59

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 MG 5 186
2017 MG-02 0 21
2017 MG-03 7 69
2014 MG 5 179

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 MG 7 186
2017 MG-02 0 21
2017 MG-03 10 69
2014 MG 7 179
2014 MG-02 0 23
2014 MG-05 14 59

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 MG 4 186
2017 MG-05 0 49
2014 MG 6 179

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 MG 9 186
2017 MG-03 10 69
2014 MG 7 179
2014 MG-03 8 63

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 MG 49 186
2017 MG-02 43 21
2017 MG-03 46 69
2017 MG-05 47 49
2017 MG-06 61 28
2014 MG 50 179
2014 MG-02 39 23
2014 MG-03 51 63
2014 MG-05 49 59
2014 MG-06 53 19

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 MG 4 173
2017 MG-03 8 62
2017 MG-05 0 46
2014 MG 6 167
2014 MG-05 10 51
2014 MG-06 0 18

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 MG 9 173
2017 MG-03 10 62
2017 MG-05 11 46
2017 MG-06 0 27
2014 MG 5 167

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 MG-05 0 46
2017 MG-06 0 27
2014 MG-06 0 18

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 MG-05 0 46
2017 MG-06 0 27
2014 MG-02 0 23
2014 MG-05 0 51
2014 MG-06 0 18

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 MG 3 173
2017 MG-02 0 21
2014 MG-02 0 23
2014 MG-06 0 18

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 MG 7 173
2017 MG-02 0 21
2014 MG 3 167

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 MG 10 173
2017 MG-06 26 27
2014 MG 8 167
2014 MG-05 10 51

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 MG 4 173
2017 MG-02 0 21
2017 MG-03 10 62
2017 MG-06 0 27
2014 MG 4 167
2014 MG-02 0 23
2014 MG-06 0 18

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 MG 6 173
2017 MG-03 8 62
2017 MG-06 0 27
2014 MG 10 167
2014 MG-02 0 23
2014 MG-03 10 61
2014 MG-05 14 51

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 MG 16 173
2017 MG-02 24 21
2017 MG-03 11 62
2017 MG-05 20 46
2014 MG 16 167
2014 MG-03 15 61
2014 MG-05 16 51
2014 MG-06 28 18

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 MG 10 173
2017 MG-03 11 62
2017 MG-05 11 46
2014 MG 11 167
2014 MG-03 15 61
2014 MG-05 12 51

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 MG 43 173
2017 MG-02 48 21
2017 MG-03 31 62
2017 MG-05 57 46
2017 MG-06 37 27
2014 MG 44 167
2014 MG-02 39 23
2014 MG-03 43 61
2014 MG-05 43 51
2014 MG-06 67 18

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 MG-03 0 62
2014 MG 4 167
2014 MG-06 0 18

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 MG 63 173
2017 MG-02 57 21
2017 MG-03 65 62
2017 MG-05 72 46
2017 MG-06 56 27
2014 MG 65 167
2014 MG-02 61 23
2014 MG-03 67 61
2014 MG-05 63 51
2014 MG-06 67 18

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 MG-03 0 62
2017 MG-06 0 27

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 MG 12 173
2017 MG-03 13 62
2017 MG-05 11 46
2014 MG 19 167
2014 MG-02 22 23
2014 MG-03 20 61
2014 MG-05 16 51

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 MG 94 6 186
2017 MG-02 81 19 21
2017 MG-03 96 4 69
2017 MG-05 98 2 49
2017 MG-06 93 7 28

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 34 24 16 3 2 16 3 73 7 2849
2017 MG-01 43 21 13 3 4 17 0 76 8 102
2017 MG-02 36 24 17 3 2 14 4 73 6 336
2017 MG-03 34 24 17 4 3 15 3 70 9 804
2017 MG-04 44 29 13 3 1 9 2 82 4 163
2017 MG-05 30 26 17 3 3 17 3 70 8 763
2017 MG-06 35 22 16 1 1 20 5 76 3 665
2014 MG 38 22 16 2 2 16 4 75 6 3247
2014 MG-01 37 23 17 1 2 17 3 74 4 150
2014 MG-02 43 26 12 2 2 12 3 81 5 400
2014 MG-03 38 21 18 3 3 13 4 72 7 910
2014 MG-04 52 21 10 1 2 11 3 85 3 181
2014 MG-05 35 20 17 3 3 19 4 71 7 941
2014 MG-06 36 22 14 1 1 20 5 78 3 644

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 50 32 10 3 2 3 0 85 5 2841
2017 MG-01 51 30 12 3 2 2 0 83 5 102
2017 MG-02 49 34 9 4 1 2 1 86 5 334
2017 MG-03 49 32 10 4 2 2 0 84 6 803
2017 MG-04 63 26 6 3 1 1 1 91 3 162
2017 MG-05 45 35 11 3 3 3 0 82 6 761
2017 MG-06 56 30 9 1 1 3 0 89 2 663
2014 MG 54 29 10 2 2 3 0 85 4 3243
2014 MG-01 52 27 13 1 2 5 0 83 3 150
2014 MG-02 55 33 7 2 2 1 0 89 4 400
2014 MG-03 53 27 12 3 3 3 0 82 6 909
2014 MG-04 64 23 8 1 1 1 1 89 2 180
2014 MG-05 50 30 10 2 3 4 0 84 6 940
2014 MG-06 59 28 9 1 0 2 0 89 2 643
2011 MG 59 31 5 2 1 1 0 91 4 3194
2011 MG-01 58 30 7 2 2 1 0 89 4 206
2011 MG-02 60 32 5 2 0 0 0 92 2 411
2011 MG-03 61 30 4 2 1 1 0 92 3 889
2011 MG-04 61 31 4 2 2 0 0 92 5 167
2011 MG-05 53 34 5 3 2 2 0 89 6 860
2011 MG-06 61 29 6 2 0 1 0 91 3 643
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 25 29 20 13 12 0 1 54 25 2839
2017 MG-01 27 21 21 17 14 0 1 48 31 102
2017 MG-02 22 29 20 15 12 0 1 51 28 336
2017 MG-03 23 29 21 13 13 0 1 52 27 800
2017 MG-04 28 28 14 12 17 0 1 57 29 163
2017 MG-05 25 28 21 14 11 0 1 53 25 760
2017 MG-06 28 31 20 10 10 0 1 60 20 662

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 10 23 29 22 15 0 0 34 38 2845
2017 MG-01 20 33 28 11 9 0 0 53 20 102
2017 MG-02 11 29 26 20 13 0 0 40 34 335
2017 MG-03 12 24 29 20 15 0 0 36 35 805
2017 MG-04 14 18 32 21 14 0 0 33 36 163
2017 MG-05 7 21 27 26 18 0 0 29 44 763
2017 MG-06 8 22 31 23 16 0 0 30 39 661

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 15 30 27 16 11 0 1 45 27 2843
2017 MG-01 27 32 21 11 6 2 1 61 18 100
2017 MG-02 20 31 27 12 9 0 1 52 22 336
2017 MG-03 18 32 27 14 9 0 1 50 23 803
2017 MG-04 16 23 29 21 10 0 0 39 31 163
2017 MG-05 13 32 28 17 9 0 1 45 27 763
2017 MG-06 8 27 29 20 15 0 0 36 36 662

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 14 24 25 21 15 0 1 39 36 2845
2017 MG-01 24 28 18 12 18 0 0 53 29 102
2017 MG-02 11 24 21 22 20 0 1 35 43 336
2017 MG-03 16 24 25 20 14 0 1 41 34 803
2017 MG-04 17 22 26 22 13 0 1 40 35 163
2017 MG-05 14 26 23 20 14 0 3 41 35 760
2017 MG-06 12 22 29 23 14 0 1 34 37 665

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 43 25 13 6 4 0 7 74 11 2846
2017 MG-01 64 19 6 4 1 0 7 88 5 102
2017 MG-02 51 25 11 4 2 1 6 82 7 336
2017 MG-03 52 21 9 4 3 0 10 82 8 802
2017 MG-04 42 21 22 7 4 0 4 65 12 163
2017 MG-05 41 28 14 6 3 0 8 75 9 761
2017 MG-06 30 30 19 11 8 0 3 62 19 666

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 27 33 23 10 7 0 0 60 17 2840
2017 MG-01 31 30 29 2 7 0 1 62 9 102
2017 MG-02 33 33 21 9 4 0 0 67 13 335
2017 MG-03 28 34 21 9 7 0 0 62 16 800
2017 MG-04 34 28 22 7 9 0 0 62 16 162
2017 MG-05 27 34 23 10 5 0 1 61 15 762
2017 MG-06 21 32 25 15 8 0 0 53 23 664

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 23 37 22 11 6 0 0 60 17 2834
2017 MG-01 24 45 19 5 5 2 0 71 10 102
2017 MG-02 28 38 23 7 3 1 1 67 10 334
2017 MG-03 19 37 24 12 7 0 0 56 20 798
2017 MG-04 30 33 21 11 4 0 0 64 15 161
2017 MG-05 21 34 25 12 8 0 0 55 20 761
2017 MG-06 25 40 19 10 5 0 1 66 15 663

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 12 32 26 18 11 0 0 44 29 2837
2017 MG-01 23 32 25 13 7 0 0 56 20 102
2017 MG-02 15 31 28 15 10 0 0 46 25 335
2017 MG-03 12 31 27 19 11 0 0 43 30 798
2017 MG-04 16 29 25 20 10 0 1 45 30 161
2017 MG-05 10 31 28 18 12 0 0 41 31 762
2017 MG-06 12 35 24 18 10 0 0 48 29 664

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 30 34 19 11 5 0 1 65 16 2836
2017 MG-01 38 33 14 11 4 0 0 72 15 102
2017 MG-02 30 38 18 10 3 0 1 68 14 335
2017 MG-03 29 33 21 10 6 0 1 63 16 798
2017 MG-04 35 31 16 14 4 0 0 66 18 162
2017 MG-05 31 32 18 13 5 0 1 63 18 761
2017 MG-06 28 37 21 9 5 0 1 65 14 663

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 17 30 26 17 9 0 0 48 26 2830
2017 MG-01 35 28 17 15 5 0 0 64 20 102
2017 MG-02 22 34 23 13 7 0 1 57 20 332
2017 MG-03 15 32 25 17 9 0 0 48 27 797
2017 MG-04 21 29 27 14 9 0 0 50 24 161
2017 MG-05 13 29 27 20 10 0 1 43 30 760
2017 MG-06 18 29 26 17 9 0 0 47 26 663

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 59 22 11 5 2 0 1 82 7 2847
2017 MG-01 62 22 13 2 2 0 0 83 4 102
2017 MG-02 64 20 8 4 1 0 3 87 5 336
2017 MG-03 58 22 12 4 3 0 1 81 7 804
2017 MG-04 73 20 5 1 1 0 0 93 3 162
2017 MG-05 51 24 14 8 2 0 1 76 10 763
2017 MG-06 64 20 8 4 2 0 1 85 6 664

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 73 13 6 4 2 0 2 88 6 2852
2017 MG-01 72 19 2 4 3 0 0 91 7 102
2017 MG-02 77 11 4 4 2 1 2 90 6 336
2017 MG-03 69 14 7 4 3 0 2 85 8 806
2017 MG-04 79 10 4 4 2 1 1 90 6 163
2017 MG-05 69 14 7 5 3 0 2 85 8 764
2017 MG-06 80 10 4 1 2 0 2 92 3 665

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 52 32 11 4 1 0 1 85 5 2842
2017 MG-01 55 34 6 4 1 0 1 89 5 102
2017 MG-02 54 32 10 2 1 0 2 87 3 333
2017 MG-03 48 34 12 4 1 0 1 83 5 800
2017 MG-04 56 33 7 3 1 0 0 89 4 162
2017 MG-05 48 33 13 4 1 0 1 82 5 764
2017 MG-06 59 26 9 3 1 0 1 86 4 665

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 59 21 9 6 4 0 1 81 10 2845
2017 MG-01 68 21 6 1 5 0 0 88 6 102
2017 MG-02 62 22 5 7 3 0 1 85 10 335
2017 MG-03 57 21 10 7 4 0 1 79 11 804
2017 MG-04 62 20 10 5 3 0 1 82 8 162
2017 MG-05 54 22 11 7 5 0 1 78 11 762
2017 MG-06 62 21 9 5 3 0 1 83 8 664

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 35 35 19 7 3 0 1 71 10 2847
2017 MG-01 40 35 15 5 3 0 2 77 8 102
2017 MG-02 44 35 15 4 1 0 1 80 5 336
2017 MG-03 32 36 20 9 3 0 1 68 12 804
2017 MG-04 37 38 17 5 3 0 1 75 7 162
2017 MG-05 29 34 21 11 3 0 1 64 14 762
2017 MG-06 39 35 18 5 2 0 1 75 7 665

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 62 23 9 3 1 0 2 86 4 2827
2017 MG-01 78 10 2 4 2 1 3 92 6 102
2017 MG-02 73 21 4 1 0 0 2 95 1 334
2017 MG-03 57 25 12 3 1 0 2 83 5 792
2017 MG-04 69 16 9 2 1 0 2 87 4 160
2017 MG-05 50 29 14 4 1 0 2 81 6 759
2017 MG-06 72 18 6 2 1 0 2 92 2 664

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 71 15 6 4 3 0 2 87 7 2849
2017 MG-01 57 20 9 7 7 0 1 77 14 102
2017 MG-02 64 14 8 5 7 0 2 79 12 336
2017 MG-03 63 18 6 6 5 0 2 82 11 805
2017 MG-04 76 13 5 1 3 0 2 91 4 163
2017 MG-05 72 16 6 2 2 0 2 90 4 763
2017 MG-06 84 11 2 1 1 0 1 96 2 664

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 51 31 12 3 1 0 1 83 5 2840
2017 MG-01 46 33 14 4 3 0 1 79 7 101
2017 MG-02 54 31 9 4 1 0 1 86 5 335
2017 MG-03 48 33 13 4 1 0 1 82 5 802
2017 MG-04 49 34 13 2 1 0 1 85 2 163
2017 MG-05 49 32 13 3 1 0 1 82 4 760
2017 MG-06 55 29 10 3 1 0 1 85 4 663

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 9 25 42 17 7 0 0 33 25 2852
2017 MG-01 14 23 48 9 6 0 0 37 15 102
2017 MG-02 13 27 37 16 7 0 0 40 23 335
2017 MG-03 9 26 41 16 8 0 0 35 24 806
2017 MG-04 14 23 39 17 7 0 0 37 23 163
2017 MG-05 7 22 45 19 7 0 0 29 26 764
2017 MG-06 7 25 43 19 7 0 0 32 26 666

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 11 24 44 17 4 0 0 21 35 2842
2017 MG-01 10 12 53 21 5 0 0 26 21 102
2017 MG-02 9 25 41 18 8 0 0 26 34 335
2017 MG-03 12 24 44 17 4 0 0 21 36 801
2017 MG-04 12 15 47 19 6 0 0 25 27 162
2017 MG-05 10 26 45 16 3 0 0 20 36 761
2017 MG-06 11 25 42 16 5 0 0 21 36 665

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 37 46 9 6 2 0 0 83 8 2838
2017 MG-01 39 36 16 4 5 0 0 75 9 100
2017 MG-02 34 44 11 8 2 1 0 79 10 335
2017 MG-03 37 46 8 7 2 0 0 83 9 801
2017 MG-04 37 47 7 4 4 0 1 85 8 163
2017 MG-05 34 47 10 6 3 0 0 82 8 758
2017 MG-06 40 46 8 4 2 0 0 86 6 665

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 21 44 14 13 7 1 0 65 20 2845
2017 MG-01 20 40 20 15 6 0 0 60 21 102
2017 MG-02 23 42 17 12 6 1 0 66 17 336
2017 MG-03 18 42 13 17 8 0 0 61 26 801
2017 MG-04 23 46 9 15 6 1 0 70 21 163
2017 MG-05 20 44 16 14 7 1 0 63 21 762
2017 MG-06 25 48 12 9 5 1 0 74 14 665
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 MG 13 87 2847
2017 MG-01 12 88 102
2017 MG-02 15 85 335
2017 MG-03 17 83 805
2017 MG-04 10 90 163
2017 MG-05 10 90 761
2017 MG-06 10 90 665
2014 MG 11 89 3243
2014 MG-01 13 87 150
2014 MG-02 11 89 401
2014 MG-03 14 86 907
2014 MG-04 8 92 181
2014 MG-05 10 90 941
2014 MG-06 9 91 642

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 MG 79 21 368
2017 MG-01 67 33 12
2017 MG-02 71 29 52
2017 MG-03 82 18 136
2017 MG-04 76 24 17
2017 MG-05 82 18 79
2017 MG-06 80 20 70
2014 MG 81 19 349
2014 MG-01 74 26 19
2014 MG-02 91 9 45
2014 MG-03 79 21 124
2014 MG-04 87 13 15
2014 MG-05 78 22 90
2014 MG-06 84 16 55

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 55 27 3 9 5 0 0 83 14 289
2017 MG-02 46 33 5 13 3 0 0 78 16 37
2017 MG-03 52 30 1 9 7 0 1 83 16 111
2017 MG-04 38 38 8 8 8 0 0 77 15 13
2017 MG-05 61 23 5 8 3 0 0 84 11 64
2017 MG-06 60 22 5 11 2 0 0 82 12 56
2014 MG 63 24 5 5 3 0 0 87 8 282
2014 MG-01 57 35 0 0 7 0 0 93 7 14
2014 MG-02 64 29 2 2 2 0 0 93 5 41
2014 MG-03 60 29 6 3 2 0 0 89 5 98
2014 MG-04 62 38 0 0 0 0 0 100 0 13
2014 MG-05 73 9 3 11 4 0 0 81 16 70
2014 MG-06 54 28 9 7 2 0 0 83 9 46
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 32 33 20 7 5 2 1 33 67 2850
2017 MG-01 44 29 14 4 5 4 0 46 54 102
2017 MG-02 33 35 21 7 3 1 1 34 66 335
2017 MG-03 34 31 20 8 4 2 0 35 65 805
2017 MG-04 31 34 18 9 6 1 1 32 68 163
2017 MG-05 29 34 22 7 5 2 0 30 70 764
2017 MG-06 29 35 20 7 5 3 1 30 70 665

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 MG 11 1857
2017 MG-01 13 53
2017 MG-02 14 217
2017 MG-03 11 508
2017 MG-04 16 109
2017 MG-05 9 517
2017 MG-06 10 443

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 MG 32 1857
2017 MG-01 25 53
2017 MG-02 37 217
2017 MG-03 32 508
2017 MG-04 33 109
2017 MG-05 31 517
2017 MG-06 34 443

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 MG 12 1857
2017 MG-01 10 53
2017 MG-02 12 217
2017 MG-03 16 508
2017 MG-04 12 109
2017 MG-05 11 517
2017 MG-06 11 443

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 MG 55 1857
2017 MG-01 57 53
2017 MG-02 58 217
2017 MG-03 52 508
2017 MG-04 62 109
2017 MG-05 53 517
2017 MG-06 58 443

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 MG 3 1857
2017 MG-01 2 53
2017 MG-02 3 217
2017 MG-03 5 508
2017 MG-04 4 109
2017 MG-05 2 517
2017 MG-06 1 443

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 MG 43 1857
2017 MG-01 49 53
2017 MG-02 31 217
2017 MG-03 43 508
2017 MG-04 43 109
2017 MG-05 45 517
2017 MG-06 46 443

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 MG 6 58 19 9 3 6 1844
2017 MG-01 6 50 29 6 2 8 52
2017 MG-02 6 61 20 7 2 3 214
2017 MG-03 4 63 17 7 3 6 505
2017 MG-04 5 53 23 7 2 9 109
2017 MG-05 8 56 19 10 2 5 518
2017 MG-06 5 55 18 11 5 7 440

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 10 21 18 19 22 1 9 35 45 1867
2017 MG-01 4 28 19 17 24 0 8 35 45 53
2017 MG-02 10 23 21 16 19 1 9 37 40 219
2017 MG-03 10 21 18 18 20 2 11 36 44 511
2017 MG-04 16 17 12 23 22 0 10 37 50 109
2017 MG-05 7 20 20 18 24 1 9 30 47 519
2017 MG-06 12 23 14 19 24 1 7 38 47 446

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 MG 5 13 13 22 39 1 7 19 66 1861
2017 MG-01 0 23 15 13 44 0 6 24 60 53
2017 MG-02 6 13 15 20 40 0 5 21 63 219
2017 MG-03 5 13 12 23 40 1 6 19 68 509
2017 MG-04 4 13 12 27 38 0 6 18 69 109
2017 MG-05 4 11 13 23 39 2 9 16 69 516
2017 MG-06 6 15 15 20 35 1 9 23 61 445
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