2017 Public Service Employee Survey Results for Canada Revenue Agency by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	40	3	6	2	89	8	4535
2017	3 to 10 years in the federal public service	34	48	4	11	4	81	14	9150
2017	11 to 20 years in the federal public service	29	50	4	12	5	79	17	8897
2017	More than 20 years in the federal public service	30	50	4	10	5	80	16	6274
2014	Less than 3 years in the federal public service	50	41	3	5	1	91	6	3615
2014	3 to 10 years in the federal public service	38	47	4	8	3	85	11	10160
2014	11 to 20 years in the federal public service	34	49	4	10	3	83	13	9196
2014	More than 20 years in the federal public service	35	48	4	9	4	83	13	8591
2011	Less than 3 years in the federal public service	48	42	3	6	1	90	7	2769
2011	3 to 10 years in the federal public service	39	48	3	8	2	87	10	11299
2011	11 to 20 years in the federal public service	36	49	4	8	3	85	11	8487
2011	More than 20 years in the federal public service	41	46	3	7	3	87	9	8802
2008	Less than 3 years in the federal public service	47	44	3	5	1	91	6	3845
2008	3 to 10 years in the federal public service	37	50	3	8	2	87	10	9330
2008	11 to 20 years in the federal public service	35	51	4	8	3	85	11	8352
2008	More than 20 years in the federal public service	40	47	4	7	2	87	9	7267

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	85	12	2	1	0	0	1	97	1	4531
2017	3 to 10 years in the federal public service	74	19	3	2	1	0	1	95	3	9129
2017	11 to 20 years in the federal public service	70	20	3	2	1	1	1	93	3	8863
2017	More than 20 years in the federal public service	67	24	4	2	1	1	2	93	3	6263
2014	Less than 3 years in the federal public service	85	12	1	1	0	0	0	97	1	3615
2014	3 to 10 years in the federal public service	77	17	2	2	1	0	1	95	2	10163
2014	11 to 20 years in the federal public service	73	19	3	2	1	1	1	94	3	9197
2014	More than 20 years in the federal public service	71	21	3	2	1	1	1	94	3	8590
2011	Less than 3 years in the federal public service	82	13	2	1	1	0	1	96	2	2770
2011	3 to 10 years in the federal public service	77	16	2	2	1	0	1	95	3	11296
2011	11 to 20 years in the federal public service	74	19	3	2	1	1	1	94	3	8490
2011	More than 20 years in the federal public service	73	19	3	2	1	1	1	94	3	8805
2008	Less than 3 years in the federal public service	83	13	1	1	1	0	0	96	2	3846
2008	3 to 10 years in the federal public service	76	17	2	2	1	1	1	94	3	9323
2008	11 to 20 years in the federal public service	73	20	3	2	1	1	1	94	3	8349
2008	More than 20 years in the federal public service	72	20	3	2	1	1	1	94	3	7254

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	12	3	2	1	2	93	3	4531
2017	3 to 10 years in the federal public service	73	16	4	3	2	2	90	5	9141
2017	11 to 20 years in the federal public service	69	17	4	5	2	2	88	7	8887
2017	More than 20 years in the federal public service	66	19	5	5	3	2	87	8	6274
2014	Less than 3 years in the federal public service	78	13	3	3	1	2	93	4	3614
2014	3 to 10 years in the federal public service	73	16	4	3	2	1	90	6	10158
2014	11 to 20 years in the federal public service	70	17	4	5	3	2	88	7	9194
2014	More than 20 years in the federal public service	68	18	5	5	3	2	87	8	8590
2011	Less than 3 years in the federal public service	78	13	3	3	2	1	93	5	2766
2011	3 to 10 years in the federal public service	73	15	3	4	2	2	90	6	11286
2011	11 to 20 years in the federal public service	71	16	4	4	3	2	89	7	8485
2011	More than 20 years in the federal public service	69	17	4	5	3	2	88	8	8798
2008	Less than 3 years in the federal public service	77	13	3	3	2	1	92	5	3846
2008	3 to 10 years in the federal public service	72	15	3	4	3	1	89	8	9326
2008	11 to 20 years in the federal public service	71	16	4	5	3	1	89	7	8354
2008	More than 20 years in the federal public service	69	17	4	5	3	2	88	8	7262

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	31	5	5	2	87	7	4531
2017	3 to 10 years in the federal public service	41	36	7	11	5	78	15	9134
2017	11 to 20 years in the federal public service	37	37	7	12	7	74	19	8879
2017	More than 20 years in the federal public service	37	37	7	11	8	74	19	6274
2014	Less than 3 years in the federal public service	57	31	5	5	2	88	7	3612
2014	3 to 10 years in the federal public service	46	35	7	9	4	80	13	10161
2014	11 to 20 years in the federal public service	41	36	7	10	6	77	16	9191
2014	More than 20 years in the federal public service	42	36	6	10	6	78	16	8589
2011	Less than 3 years in the federal public service	52	34	6	6	2	86	8	2759
2011	3 to 10 years in the federal public service	42	40	7	8	3	82	11	11268
2011	11 to 20 years in the federal public service	39	40	7	9	5	79	14	8460
2011	More than 20 years in the federal public service	43	37	7	8	4	80	13	8774

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	41	9	10	4	0	77	14	4530
2017	3 to 10 years in the federal public service	24	44	11	15	7	0	68	21	9146
2017	11 to 20 years in the federal public service	21	43	11	17	8	0	65	24	8892
2017	More than 20 years in the federal public service	23	44	11	14	7	0	67	21	6269
2014	Less than 3 years in the federal public service	37	43	8	9	3	0	80	12	3612
2014	3 to 10 years in the federal public service	24	44	11	14	6	0	69	20	10158
2014	11 to 20 years in the federal public service	22	43	11	15	8	0	66	23	9191
2014	More than 20 years in the federal public service	25	43	11	14	7	0	69	21	8586
2011	Less than 3 years in the federal public service	34	41	9	11	3	1	76	15	2769
2011	3 to 10 years in the federal public service	26	45	11	13	5	0	71	18	11287
2011	11 to 20 years in the federal public service	24	45	12	13	6	1	69	19	8483
2011	More than 20 years in the federal public service	28	44	12	10	5	1	73	15	8791
2008	Less than 3 years in the federal public service	34	43	9	9	3	1	78	13	3844
2008	3 to 10 years in the federal public service	25	46	10	13	5	0	71	19	9329
2008	11 to 20 years in the federal public service	21	47	12	13	6	0	68	20	8351
2008	More than 20 years in the federal public service	25	46	13	10	5	1	72	15	7264

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	38	14	8	4	75	11	4530
2017	3 to 10 years in the federal public service	35	41	13	7	4	76	11	9134
2017	11 to 20 years in the federal public service	38	40	12	6	4	78	11	8885
2017	More than 20 years in the federal public service	41	39	11	5	4	80	9	6272
2014	Less than 3 years in the federal public service	37	40	13	6	4	77	10	3615
2014	3 to 10 years in the federal public service	33	41	14	8	4	75	12	10160
2014	11 to 20 years in the federal public service	37	40	12	7	4	77	10	9200
2014	More than 20 years in the federal public service	41	38	12	5	3	80	9	8588
2011	Less than 3 years in the federal public service	37	36	14	8	5	74	13	2765
2011	3 to 10 years in the federal public service	35	39	14	7	5	74	12	11286
2011	11 to 20 years in the federal public service	38	39	12	6	4	77	11	8482
2011	More than 20 years in the federal public service	44	36	11	5	3	81	8	8796
2008	Less than 3 years in the federal public service	30	43	14	9	5	73	13	3849
2008	3 to 10 years in the federal public service	31	44	13	7	4	75	12	9328
2008	11 to 20 years in the federal public service	33	44	12	7	4	77	11	8354
2008	More than 20 years in the federal public service	39	40	12	5	4	79	9	7263

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	39	10	6	3	81	9	4526
2017	3 to 10 years in the federal public service	41	40	9	7	3	81	10	9128
2017	11 to 20 years in the federal public service	42	40	8	5	3	83	9	8873
2017	More than 20 years in the federal public service	46	38	7	5	3	85	8	6267
2014	Less than 3 years in the federal public service	42	39	10	6	3	81	9	3613
2014	3 to 10 years in the federal public service	39	41	9	7	3	80	10	10154
2014	11 to 20 years in the federal public service	42	40	9	5	3	83	8	9191
2014	More than 20 years in the federal public service	46	38	8	5	3	84	8	8583
2011	Less than 3 years in the federal public service	37	39	10	8	5	77	13	2766
2011	3 to 10 years in the federal public service	37	43	9	7	4	80	11	11294
2011	11 to 20 years in the federal public service	40	43	8	5	3	83	8	8487
2011	More than 20 years in the federal public service	45	40	8	4	3	86	6	8789
2008	Less than 3 years in the federal public service	35	44	9	8	4	80	12	3846
2008	3 to 10 years in the federal public service	37	47	8	5	3	83	8	9329
2008	11 to 20 years in the federal public service	38	46	8	5	3	84	8	8356
2008	More than 20 years in the federal public service	43	43	7	4	2	86	6	7269

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	31	5	3	1	92	4	4526
2017	3 to 10 years in the federal public service	46	38	7	6	2	84	8	9110
2017	11 to 20 years in the federal public service	43	40	8	7	3	83	9	8869
2017	More than 20 years in the federal public service	44	40	8	6	2	84	9	6255
2014	Less than 3 years in the federal public service	58	32	5	3	1	91	4	3612
2014	3 to 10 years in the federal public service	48	37	7	6	2	85	8	10148
2014	11 to 20 years in the federal public service	44	39	8	6	3	83	9	9191
2014	More than 20 years in the federal public service	46	38	8	6	2	84	8	8585

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	28	8	4	2	1	1	86	5	4527
2017	3 to 10 years in the federal public service	45	35	9	7	4	0	0	80	10	9128
2017	11 to 20 years in the federal public service	41	36	9	8	5	0	0	77	13	8882
2017	More than 20 years in the federal public service	39	38	10	7	5	0	1	77	12	6270
2014	Less than 3 years in the federal public service	53	30	9	4	2	1	1	85	6	3614
2014	3 to 10 years in the federal public service	43	35	11	7	4	0	0	79	10	10157
2014	11 to 20 years in the federal public service	39	37	11	8	5	0	0	76	13	9193
2014	More than 20 years in the federal public service	38	37	12	8	5	0	1	76	13	8589
2011	Less than 3 years in the federal public service	51	32	9	3	2	1	1	85	6	2769
2011	3 to 10 years in the federal public service	42	39	9	6	3	0	1	81	9	11285
2011	11 to 20 years in the federal public service	39	39	10	7	4	0	1	79	11	8482
2011	More than 20 years in the federal public service	39	39	11	6	3	0	1	79	10	8797

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	17	13	5	4	6	18	71	11	4528
2017	3 to 10 years in the federal public service	34	20	14	7	8	3	14	65	18	9123
2017	11 to 20 years in the federal public service	29	22	13	9	11	2	14	60	25	8881
2017	More than 20 years in the federal public service	28	22	13	10	13	2	13	59	27	6262
2014	Less than 3 years in the federal public service	34	17	14	4	4	7	19	70	12	3612
2014	3 to 10 years in the federal public service	33	21	14	8	8	3	13	65	19	10155
2014	11 to 20 years in the federal public service	30	23	12	10	12	2	12	61	25	9199
2014	More than 20 years in the federal public service	28	23	12	10	13	1	13	59	27	8589
2011	Less than 3 years in the federal public service	35	18	13	5	5	5	18	69	13	2771
2011	3 to 10 years in the federal public service	33	22	13	9	9	3	13	64	21	11289
2011	11 to 20 years in the federal public service	30	23	11	11	12	2	11	61	26	8482
2011	More than 20 years in the federal public service	30	23	11	10	12	1	13	62	25	8796
2008	Less than 3 years in the federal public service	32	19	14	6	5	6	18	68	14	3845
2008	3 to 10 years in the federal public service	34	23	11	9	8	2	11	67	20	9321
2008	11 to 20 years in the federal public service	31	24	10	11	12	2	10	62	26	8350
2008	More than 20 years in the federal public service	35	23	9	9	11	1	12	66	23	7265

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	43	12	6	2	79	8	4530
2017	3 to 10 years in the federal public service	29	46	12	7	4	76	12	9144
2017	11 to 20 years in the federal public service	29	46	12	8	5	75	13	8886
2017	More than 20 years in the federal public service	32	45	11	7	5	77	12	6270
2014	Less than 3 years in the federal public service	36	44	11	5	3	80	8	3615
2014	3 to 10 years in the federal public service	29	47	13	8	4	76	12	10158
2014	11 to 20 years in the federal public service	29	46	12	8	5	75	12	9200
2014	More than 20 years in the federal public service	32	46	11	7	4	78	11	8588
2011	Less than 3 years in the federal public service	35	41	13	6	4	76	11	2771
2011	3 to 10 years in the federal public service	31	44	13	8	5	75	12	11267
2011	11 to 20 years in the federal public service	32	44	12	8	4	76	12	8477
2011	More than 20 years in the federal public service	37	43	11	6	4	80	10	8790
2008	Less than 3 years in the federal public service	34	43	13	7	3	77	10	3841
2008	3 to 10 years in the federal public service	31	45	12	8	4	77	11	9296
2008	11 to 20 years in the federal public service	32	45	11	7	4	77	12	8307
2008	More than 20 years in the federal public service	37	42	10	6	4	80	10	7220

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	37	17	8	3	1	1	72	12	4528
2017	3 to 10 years in the federal public service	22	38	18	13	9	0	0	60	22	9136
2017	11 to 20 years in the federal public service	20	37	17	15	10	0	0	57	25	8883
2017	More than 20 years in the federal public service	21	37	17	14	10	0	0	59	24	6266
2014	Less than 3 years in the federal public service	31	38	17	9	4	1	0	70	13	3614
2014	3 to 10 years in the federal public service	20	36	18	15	10	0	0	57	25	10157
2014	11 to 20 years in the federal public service	19	37	17	16	11	0	0	56	27	9197
2014	More than 20 years in the federal public service	20	37	18	14	11	0	0	57	25	8588
2011	Less than 3 years in the federal public service	28	41	15	9	5	1	1	70	14	2765
2011	3 to 10 years in the federal public service	19	40	16	16	9	0	0	59	25	11296
2011	11 to 20 years in the federal public service	17	39	17	16	11	0	0	56	27	8490
2011	More than 20 years in the federal public service	18	38	18	14	10	0	0	57	25	8807

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	39	9	4	1	86	6	4529
2017	3 to 10 years in the federal public service	33	45	11	8	3	78	12	9136
2017	11 to 20 years in the federal public service	28	46	11	10	4	74	14	8873
2017	More than 20 years in the federal public service	29	47	11	9	4	76	13	6266

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	34	7	3	1	1	89	4	4531
2017	3 to 10 years in the federal public service	43	40	9	4	3	0	84	7	9126
2017	11 to 20 years in the federal public service	40	42	10	5	3	1	82	8	8871
2017	More than 20 years in the federal public service	42	41	9	4	3	1	84	7	6262
2014	Less than 3 years in the federal public service	49	38	8	3	1	0	87	4	3614
2014	3 to 10 years in the federal public service	41	41	11	5	2	1	82	7	10154
2014	11 to 20 years in the federal public service	39	42	11	5	3	0	82	8	9193
2014	More than 20 years in the federal public service	42	41	10	4	2	1	83	7	8587
2011	Less than 3 years in the federal public service	45	41	9	3	2	1	86	5	2766
2011	3 to 10 years in the federal public service	37	45	10	5	2	1	82	7	11297
2011	11 to 20 years in the federal public service	37	45	10	5	2	1	82	8	8487
2011	More than 20 years in the federal public service	40	43	9	4	2	1	84	7	8805
2008	Less than 3 years in the federal public service	49	38	7	3	1	1	89	4	3849
2008	3 to 10 years in the federal public service	44	41	9	4	2	1	85	6	9326
2008	11 to 20 years in the federal public service	42	43	9	4	2	1	85	6	8353
2008	More than 20 years in the federal public service	46	40	8	4	2	1	86	6	7265

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	38	14	7	3	76	10	4528
2017	3 to 10 years in the federal public service	25	40	16	11	8	65	19	9136
2017	11 to 20 years in the federal public service	23	38	16	13	10	61	23	8874
2017	More than 20 years in the federal public service	24	37	16	13	10	61	23	6252

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	34	10	3	1	85	4	4524
2017	3 to 10 years in the federal public service	49	36	10	3	1	86	5	9120
2017	11 to 20 years in the federal public service	51	35	9	3	2	87	4	8867
2017	More than 20 years in the federal public service	55	33	7	3	1	88	4	6257
2014	Less than 3 years in the federal public service	63	26	8	2	1	90	3	3613
2014	3 to 10 years in the federal public service	59	29	8	2	1	88	3	10155
2014	11 to 20 years in the federal public service	60	29	7	2	1	89	3	9194
2014	More than 20 years in the federal public service	63	27	7	2	1	90	3	8581
2011	Less than 3 years in the federal public service	58	29	9	3	1	87	4	2770
2011	3 to 10 years in the federal public service	56	31	8	3	1	88	4	11304
2011	11 to 20 years in the federal public service	58	32	7	2	1	90	3	8487
2011	More than 20 years in the federal public service	63	28	6	1	1	91	3	8801

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	36	17	10	5	1	1	67	15	4520
2017	3 to 10 years in the federal public service	25	39	14	13	8	0	0	65	21	9103
2017	11 to 20 years in the federal public service	25	40	13	13	9	0	0	65	22	8863
2017	More than 20 years in the federal public service	26	41	13	12	8	0	0	67	21	6258
2014	Less than 3 years in the federal public service	26	38	17	12	5	1	1	66	18	3614
2014	3 to 10 years in the federal public service	20	40	15	15	10	0	0	60	25	10161
2014	11 to 20 years in the federal public service	21	40	13	15	11	0	0	61	26	9198
2014	More than 20 years in the federal public service	22	41	12	14	10	0	0	64	24	8591
2011	Less than 3 years in the federal public service	29	39	15	8	6	2	1	70	15	2765
2011	3 to 10 years in the federal public service	25	41	14	12	6	1	1	67	19	11292
2011	11 to 20 years in the federal public service	27	41	12	11	7	0	0	69	19	8476
2011	More than 20 years in the federal public service	31	40	12	10	7	0	0	71	17	8794

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	33	18	9	5	1	1	68	14	4516
2017	3 to 10 years in the federal public service	28	36	17	11	8	0	0	64	19	9113
2017	11 to 20 years in the federal public service	28	35	16	12	8	0	0	63	20	8859
2017	More than 20 years in the federal public service	28	36	16	12	7	0	0	64	19	6256
2014	Less than 3 years in the federal public service	31	34	19	11	5	1	1	65	16	3613
2014	3 to 10 years in the federal public service	25	36	17	13	9	0	0	61	22	10159
2014	11 to 20 years in the federal public service	26	36	16	13	10	0	0	62	22	9199
2014	More than 20 years in the federal public service	26	37	16	12	9	0	0	63	21	8586

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	38	10	5	2	0	0	83	7	4522
2017	3 to 10 years in the federal public service	31	41	14	9	5	0	0	73	14	9110
2017	11 to 20 years in the federal public service	28	40	14	11	6	0	0	69	17	8860
2017	More than 20 years in the federal public service	28	40	15	11	6	0	0	68	17	6250
2014	Less than 3 years in the federal public service	43	40	10	5	2	0	0	83	7	3614
2014	3 to 10 years in the federal public service	30	42	15	9	5	0	0	72	13	10158
2014	11 to 20 years in the federal public service	27	40	15	11	6	0	0	68	17	9195
2014	More than 20 years in the federal public service	28	40	15	10	7	0	0	68	17	8591
2011	Less than 3 years in the federal public service	50	34	8	4	2	1	1	86	6	2767
2011	3 to 10 years in the federal public service	37	43	10	6	2	1	0	81	9	11283
2011	11 to 20 years in the federal public service	34	43	12	7	3	1	0	77	11	8480
2011	More than 20 years in the federal public service	37	41	12	7	3	0	0	79	10	8780

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	36	10	4	2	84	6	4518
2017	3 to 10 years in the federal public service	37	42	11	6	3	80	9	9102
2017	11 to 20 years in the federal public service	36	42	12	6	4	79	9	8847
2017	More than 20 years in the federal public service	38	41	12	6	4	79	9	6241
2014	Less than 3 years in the federal public service	50	34	9	4	2	85	6	3611
2014	3 to 10 years in the federal public service	39	41	11	5	3	80	8	10159
2014	11 to 20 years in the federal public service	39	41	11	6	3	80	9	9191
2014	More than 20 years in the federal public service	41	41	10	5	3	82	8	8583
2011	Less than 3 years in the federal public service	43	39	10	5	2	83	7	2772
2011	3 to 10 years in the federal public service	37	43	10	6	3	81	9	11289
2011	11 to 20 years in the federal public service	37	44	10	6	3	81	9	8489
2011	More than 20 years in the federal public service	41	42	9	4	3	84	7	8805
2008	Less than 3 years in the federal public service	42	42	8	5	2	84	7	3850
2008	3 to 10 years in the federal public service	38	45	9	6	3	83	8	9331
2008	11 to 20 years in the federal public service	38	45	9	6	3	82	9	8357
2008	More than 20 years in the federal public service	43	42	8	5	3	85	7	7270

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	28	8	2	1	1	2	89	3	4534
2017	3 to 10 years in the federal public service	48	34	11	3	1	0	2	83	5	9143
2017	11 to 20 years in the federal public service	39	36	15	5	2	0	2	77	8	8890
2017	More than 20 years in the federal public service	36	36	16	7	3	0	2	73	10	6273
2014	Less than 3 years in the federal public service	57	28	10	2	1	1	2	87	3	3613
2014	3 to 10 years in the federal public service	47	33	12	4	2	0	1	81	6	10163
2014	11 to 20 years in the federal public service	39	35	17	6	3	0	1	74	8	9198
2014	More than 20 years in the federal public service	35	34	18	7	4	0	1	70	11	8592
2011	Less than 3 years in the federal public service	56	27	10	2	1	1	2	86	3	2772
2011	3 to 10 years in the federal public service	44	34	14	4	2	0	1	80	6	11296
2011	11 to 20 years in the federal public service	35	36	19	6	3	0	1	71	10	8493
2011	More than 20 years in the federal public service	35	35	19	7	3	0	1	70	11	8801
2008	Less than 3 years in the federal public service	48	34	12	3	1	1	2	84	4	3849
2008	3 to 10 years in the federal public service	36	37	17	6	3	0	1	74	9	9328
2008	11 to 20 years in the federal public service	29	36	21	9	4	0	1	65	13	8357
2008	More than 20 years in the federal public service	28	36	21	9	5	0	1	65	13	7268

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	12	30	25	19	3	7	48	19	4507
2017	3 to 10 years in the federal public service	9	21	36	19	10	1	4	31	32	9096
2017	11 to 20 years in the federal public service	13	27	37	14	7	1	2	21	41	8859
2017	More than 20 years in the federal public service	13	29	38	12	5	1	2	18	43	6244
2014	Less than 3 years in the federal public service	5	14	30	25	17	3	6	46	21	3606
2014	3 to 10 years in the federal public service	10	23	36	19	8	1	3	28	34	10141
2014	11 to 20 years in the federal public service	12	29	37	14	6	1	2	21	42	9182
2014	More than 20 years in the federal public service	12	31	38	12	4	0	2	17	44	8576
2011	Less than 3 years in the federal public service	4	13	30	25	18	3	7	48	19	2747
2011	3 to 10 years in the federal public service	8	22	37	20	9	1	3	30	32	11263
2011	11 to 20 years in the federal public service	12	29	37	14	5	1	2	20	42	8468
2011	More than 20 years in the federal public service	11	29	38	14	5	1	2	20	41	8771
2008	Less than 3 years in the federal public service	4	14	32	27	16	3	5	46	20	3834
2008	3 to 10 years in the federal public service	8	24	38	19	7	1	2	28	33	9311
2008	11 to 20 years in the federal public service	10	29	39	15	5	0	1	20	40	8343
2008	More than 20 years in the federal public service	10	30	38	15	5	0	1	20	41	7256

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	10	21	23	28	5	7	58	19	4498
2017	3 to 10 years in the federal public service	11	17	28	21	16	2	5	40	30	9075
2017	11 to 20 years in the federal public service	12	20	31	21	12	2	3	34	33	8824
2017	More than 20 years in the federal public service	12	21	34	19	10	2	3	31	34	6222
2014	Less than 3 years in the federal public service	7	11	21	23	26	6	7	57	20	3602
2014	3 to 10 years in the federal public service	10	19	29	23	14	2	3	39	30	10126
2014	11 to 20 years in the federal public service	12	21	31	21	11	2	3	33	35	9169
2014	More than 20 years in the federal public service	11	22	34	20	9	2	2	30	34	8572
2011	Less than 3 years in the federal public service	7	11	21	24	25	5	7	56	20	2755
2011	3 to 10 years in the federal public service	9	17	28	25	16	2	4	43	27	11257
2011	11 to 20 years in the federal public service	10	20	30	23	12	2	3	37	31	8466
2011	More than 20 years in the federal public service	9	19	33	23	11	2	3	35	29	8767
2008	Less than 3 years in the federal public service	5	11	20	28	26	5	5	60	18	3829
2008	3 to 10 years in the federal public service	8	17	29	26	15	2	3	43	26	9296
2008	11 to 20 years in the federal public service	8	18	33	25	12	2	2	38	28	8328
2008	More than 20 years in the federal public service	8	18	33	24	12	2	2	38	28	7245

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	12	25	21	22	5	8	50	21	4508
2017	3 to 10 years in the federal public service	11	20	30	20	12	2	5	35	33	9068
2017	11 to 20 years in the federal public service	14	21	33	18	9	1	3	28	37	8845
2017	More than 20 years in the federal public service	15	23	32	17	7	2	3	26	40	6239
2014	Less than 3 years in the federal public service	7	13	25	22	20	5	8	48	24	3601
2014	3 to 10 years in the federal public service	12	19	30	21	12	2	4	35	33	10125
2014	11 to 20 years in the federal public service	15	23	31	19	8	1	3	28	39	9175
2014	More than 20 years in the federal public service	15	23	33	17	8	1	3	26	40	8574
2011	Less than 3 years in the federal public service	7	15	26	20	18	5	9	44	26	2752
2011	3 to 10 years in the federal public service	10	19	30	21	13	2	5	36	31	11251
2011	11 to 20 years in the federal public service	13	21	33	20	9	2	3	30	36	8467
2011	More than 20 years in the federal public service	12	22	34	19	9	1	3	29	36	8759
2008	Less than 3 years in the federal public service	7	14	26	23	18	6	7	47	24	3833
2008	3 to 10 years in the federal public service	9	18	32	23	11	2	4	36	30	9298
2008	11 to 20 years in the federal public service	10	21	34	22	9	1	3	33	32	8331
2008	More than 20 years in the federal public service	10	20	34	22	9	1	3	33	31	7247

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	5	16	28	35	3	10	72	10	4481
2017	3 to 10 years in the federal public service	7	11	27	29	18	1	6	52	19	9047
2017	11 to 20 years in the federal public service	8	15	35	27	12	1	3	40	24	8801
2017	More than 20 years in the federal public service	10	19	36	23	8	1	3	32	30	6211
2014	Less than 3 years in the federal public service	3	6	18	29	31	3	10	69	10	3591
2014	3 to 10 years in the federal public service	6	11	28	30	19	1	5	52	18	10115
2014	11 to 20 years in the federal public service	9	15	35	27	11	1	3	39	25	9154
2014	More than 20 years in the federal public service	10	19	38	22	8	1	2	31	30	8545
2011	Less than 3 years in the federal public service	3	6	18	28	31	3	11	69	10	2747
2011	3 to 10 years in the federal public service	5	11	28	30	18	1	5	52	18	11237
2011	11 to 20 years in the federal public service	8	15	35	27	11	1	3	39	24	8453
2011	More than 20 years in the federal public service	8	19	37	24	9	1	3	34	27	8759
2008	Less than 3 years in the federal public service	2	7	19	31	30	3	8	69	10	3830
2008	3 to 10 years in the federal public service	6	12	30	32	16	1	4	50	18	9295
2008	11 to 20 years in the federal public service	7	16	36	27	10	1	2	38	24	8334
2008	More than 20 years in the federal public service	8	18	38	24	9	1	2	34	27	7241

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	3	8	18	25	32	4	10	66	13	4493
2017	3 to 10 years in the federal public service	10	17	28	23	16	1	5	41	29	9071
2017	11 to 20 years in the federal public service	16	22	31	18	9	1	3	28	40	8843
2017	More than 20 years in the federal public service	17	25	31	15	7	1	3	24	44	6233
2014	Less than 3 years in the federal public service	4	8	19	25	30	4	10	64	13	3597
2014	3 to 10 years in the federal public service	11	18	29	22	15	1	4	39	30	10129
2014	11 to 20 years in the federal public service	16	23	32	17	9	1	2	27	41	9172
2014	More than 20 years in the federal public service	18	26	31	15	7	1	2	23	46	8566
2011	Less than 3 years in the federal public service	4	10	21	23	27	4	10	59	17	2752
2011	3 to 10 years in the federal public service	11	18	29	22	14	1	4	39	30	11258
2011	11 to 20 years in the federal public service	16	25	31	16	9	1	3	26	43	8479
2011	More than 20 years in the federal public service	17	26	31	15	7	1	3	23	44	8772
2008	Less than 3 years in the federal public service	3	9	20	26	29	4	8	63	13	3830
2008	3 to 10 years in the federal public service	10	17	30	24	14	1	4	40	29	9294
2008	11 to 20 years in the federal public service	15	24	32	18	8	1	2	27	40	8326
2008	More than 20 years in the federal public service	16	26	31	16	8	1	2	25	43	7247

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	9	17	20	29	11	9	61	18	4506
2017	3 to 10 years in the federal public service	9	15	25	23	18	4	6	46	26	9079
2017	11 to 20 years in the federal public service	11	18	28	24	13	2	5	39	30	8837
2017	More than 20 years in the federal public service	11	21	29	22	10	2	4	34	34	6234
2014	Less than 3 years in the federal public service	5	9	17	22	27	10	10	61	17	3596
2014	3 to 10 years in the federal public service	8	15	25	25	18	3	6	47	25	10128
2014	11 to 20 years in the federal public service	10	17	28	26	13	2	5	41	29	9168
2014	More than 20 years in the federal public service	10	20	30	24	11	1	4	37	31	8560
2011	Less than 3 years in the federal public service	6	10	19	22	25	9	9	57	19	2753
2011	3 to 10 years in the federal public service	8	15	25	24	17	3	6	46	26	11232
2011	11 to 20 years in the federal public service	10	18	29	25	12	2	4	40	29	8450
2011	More than 20 years in the federal public service	9	19	30	24	12	1	5	39	29	8755
2008	Less than 3 years in the federal public service	7	13	19	21	23	9	8	53	23	3834
2008	3 to 10 years in the federal public service	11	18	26	24	14	3	5	41	31	9306
2008	11 to 20 years in the federal public service	11	20	29	22	11	2	4	35	33	8341
2008	More than 20 years in the federal public service	11	21	30	22	11	1	4	34	34	7250

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	6	12	27	21	21	6	6	48	21	4515
2017	3 to 10 years in the federal public service	12	21	32	17	11	2	5	30	35	9078
2017	11 to 20 years in the federal public service	14	23	35	15	7	2	3	24	39	8845
2017	More than 20 years in the federal public service	15	25	35	14	6	2	3	21	42	6227
2014	Less than 3 years in the federal public service	8	14	28	20	19	6	6	44	24	3602
2014	3 to 10 years in the federal public service	12	20	32	18	11	2	4	31	35	10138
2014	11 to 20 years in the federal public service	15	23	34	16	8	2	3	26	39	9176
2014	More than 20 years in the federal public service	15	25	35	14	6	2	3	22	41	8563

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	10	4	2	2	1	5	91	4	4532
2017	3 to 10 years in the federal public service	73	13	5	3	2	0	4	90	5	9140
2017	11 to 20 years in the federal public service	71	13	6	3	3	1	4	88	6	8891
2017	More than 20 years in the federal public service	69	14	6	3	2	0	5	88	6	6270
2014	Less than 3 years in the federal public service	79	9	3	2	2	1	4	93	4	3615
2014	3 to 10 years in the federal public service	75	12	4	3	3	0	3	91	6	10158
2014	11 to 20 years in the federal public service	73	12	4	3	3	0	4	89	6	9201
2014	More than 20 years in the federal public service	73	13	5	3	2	0	4	89	5	8590
2011	Less than 3 years in the federal public service	76	12	4	3	2	1	3	91	5	2766
2011	3 to 10 years in the federal public service	74	12	4	3	3	1	3	89	6	11284
2011	11 to 20 years in the federal public service	71	13	5	3	3	1	4	88	6	8478
2011	More than 20 years in the federal public service	72	13	5	3	2	0	5	89	6	8794
2008	Less than 3 years in the federal public service	71	10	5	3	3	1	7	88	7	3845
2008	3 to 10 years in the federal public service	69	11	4	3	5	1	7	87	9	9325
2008	11 to 20 years in the federal public service	68	11	5	3	4	1	8	87	8	8354
2008	More than 20 years in the federal public service	70	11	5	3	4	0	8	88	7	7261

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	27	12	4	2	8	6	79	7	4531
2017	3 to 10 years in the federal public service	29	33	16	8	6	5	4	67	15	9139
2017	11 to 20 years in the federal public service	26	34	16	9	7	5	3	65	18	8883
2017	More than 20 years in the federal public service	26	36	16	9	6	4	3	67	16	6269
2014	Less than 3 years in the federal public service	47	25	10	4	2	7	5	82	7	3614
2014	3 to 10 years in the federal public service	35	32	14	8	5	4	3	71	13	10159
2014	11 to 20 years in the federal public service	30	35	14	9	6	4	2	69	16	9198
2014	More than 20 years in the federal public service	32	36	15	7	5	3	2	71	13	8590

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	25	6	3	2	1	88	6	4530
2017	3 to 10 years in the federal public service	46	30	9	8	5	1	77	13	9139
2017	11 to 20 years in the federal public service	41	32	9	9	6	1	75	16	8890
2017	More than 20 years in the federal public service	43	34	9	7	5	1	78	13	6271
2014	Less than 3 years in the federal public service	63	24	5	4	2	1	88	6	3614
2014	3 to 10 years in the federal public service	50	28	8	8	5	1	79	13	10160
2014	11 to 20 years in the federal public service	45	30	9	9	6	1	76	15	9194
2014	More than 20 years in the federal public service	48	30	8	8	5	1	79	13	8585

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	32	10	7	3	2	0	79	11	4523
2017	3 to 10 years in the federal public service	25	35	15	15	8	2	1	62	23	9134
2017	11 to 20 years in the federal public service	21	36	15	17	9	2	0	59	26	8880
2017	More than 20 years in the federal public service	22	38	15	15	8	2	1	62	23	6261
2014	Less than 3 years in the federal public service	40	38	9	7	2	3	0	81	10	3614
2014	3 to 10 years in the federal public service	24	40	13	15	7	2	0	65	22	10159
2014	11 to 20 years in the federal public service	20	41	14	16	7	2	0	62	24	9199
2014	More than 20 years in the federal public service	22	42	13	15	7	1	1	64	22	8592
2011	Less than 3 years in the federal public service	34	35	12	11	4	4	1	72	15	2769
2011	3 to 10 years in the federal public service	22	39	14	16	8	2	0	62	24	11291
2011	11 to 20 years in the federal public service	19	39	14	17	8	2	0	59	26	8490
2011	More than 20 years in the federal public service	22	40	14	15	7	2	1	63	23	8803
2008	Less than 3 years in the federal public service	35	37	11	9	3	4	1	76	13	3845
2008	3 to 10 years in the federal public service	21	39	14	16	8	2	1	62	24	9323
2008	11 to 20 years in the federal public service	20	39	14	16	8	2	1	61	25	8354
2008	More than 20 years in the federal public service	24	40	13	13	7	2	1	66	21	7267

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	25	12	7	4	15	1	72	13	4530
2017	3 to 10 years in the federal public service	18	29	16	16	11	8	1	52	30	9134
2017	11 to 20 years in the federal public service	17	29	16	17	13	6	1	50	33	8886
2017	More than 20 years in the federal public service	19	30	17	15	11	7	1	53	28	6266
2014	Less than 3 years in the federal public service	36	28	13	7	3	12	1	73	12	3613
2014	3 to 10 years in the federal public service	21	30	16	16	10	6	0	55	28	10158
2014	11 to 20 years in the federal public service	20	30	16	16	12	5	1	53	30	9195
2014	More than 20 years in the federal public service	22	31	17	14	10	5	1	56	25	8591
2011	Less than 3 years in the federal public service	31	26	14	10	6	12	1	66	18	2766
2011	3 to 10 years in the federal public service	19	29	17	17	12	5	0	51	31	11291
2011	11 to 20 years in the federal public service	19	28	16	16	14	5	1	50	32	8479
2011	More than 20 years in the federal public service	23	29	17	14	12	5	1	55	27	8789
2008	Less than 3 years in the federal public service	32	28	13	8	4	13	2	71	14	3845
2008	3 to 10 years in the federal public service	19	30	16	16	12	7	1	53	30	9325
2008	11 to 20 years in the federal public service	19	30	16	15	13	6	1	52	30	8354
2008	More than 20 years in the federal public service	24	30	16	13	10	5	1	58	25	7262

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	21	16	8	4	26	3	60	17	4528
2017	3 to 10 years in the federal public service	12	22	20	15	12	18	1	41	34	9136
2017	11 to 20 years in the federal public service	10	23	20	18	13	15	1	40	36	8878
2017	More than 20 years in the federal public service	11	27	19	16	10	14	2	46	31	6260
2014	Less than 3 years in the federal public service	22	22	16	10	5	24	2	59	19	3613
2014	3 to 10 years in the federal public service	12	22	19	18	13	16	2	40	37	10157
2014	11 to 20 years in the federal public service	10	24	20	18	14	13	2	40	37	9199
2014	More than 20 years in the federal public service	12	25	20	17	12	12	2	44	33	8591

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	30	4	3	1	92	4	4524
2017	3 to 10 years in the federal public service	44	40	8	6	3	83	9	9131
2017	11 to 20 years in the federal public service	38	42	8	7	4	81	11	8874
2017	More than 20 years in the federal public service	41	42	8	6	3	83	9	6247
2014	Less than 3 years in the federal public service	60	31	4	3	1	92	4	3611
2014	3 to 10 years in the federal public service	45	39	7	5	2	85	7	10153
2014	11 to 20 years in the federal public service	40	43	8	6	3	83	9	9197
2014	More than 20 years in the federal public service	42	42	7	5	2	85	8	8584

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	31	8	6	2	1	1	84	8	4534
2017	3 to 10 years in the federal public service	42	36	10	7	4	1	0	78	11	9142
2017	11 to 20 years in the federal public service	36	39	12	8	5	1	0	76	13	8890
2017	More than 20 years in the federal public service	35	39	13	8	5	1	0	74	13	6277
2014	Less than 3 years in the federal public service	52	31	8	5	2	1	1	85	8	3614
2014	3 to 10 years in the federal public service	41	36	10	7	4	1	0	79	11	10160
2014	11 to 20 years in the federal public service	37	38	11	8	5	0	0	76	14	9199
2014	More than 20 years in the federal public service	36	38	12	8	5	1	0	75	13	8593
2011	Less than 3 years in the federal public service	45	33	9	7	4	1	1	80	11	2765
2011	3 to 10 years in the federal public service	37	40	10	8	4	1	0	77	12	11296
2011	11 to 20 years in the federal public service	32	40	12	9	6	1	0	73	15	8484
2011	More than 20 years in the federal public service	33	39	13	9	5	0	0	73	14	8800
2008	Less than 3 years in the federal public service	46	34	9	6	3	1	1	81	9	3848
2008	3 to 10 years in the federal public service	38	37	10	9	5	1	0	76	14	9325
2008	11 to 20 years in the federal public service	33	39	11	9	6	1	0	73	16	8353
2008	More than 20 years in the federal public service	36	37	13	9	6	0	0	73	15	7269

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	25	6	2	1	2	1	89	4	4534
2017	3 to 10 years in the federal public service	50	29	10	5	3	2	1	81	8	9141
2017	11 to 20 years in the federal public service	43	33	11	6	4	2	0	78	10	8888
2017	More than 20 years in the federal public service	41	35	12	6	4	2	1	78	10	6274
2014	Less than 3 years in the federal public service	61	24	7	3	1	2	1	89	4	3610
2014	3 to 10 years in the federal public service	49	30	10	5	3	2	1	82	8	10160
2014	11 to 20 years in the federal public service	44	32	11	6	4	2	1	78	10	9200
2014	More than 20 years in the federal public service	43	33	12	6	4	2	1	78	10	8592
2011	Less than 3 years in the federal public service	58	25	8	4	2	3	1	86	6	2762
2011	3 to 10 years in the federal public service	46	32	10	6	3	2	1	81	9	11288
2011	11 to 20 years in the federal public service	40	34	12	7	4	2	1	77	11	8485
2011	More than 20 years in the federal public service	42	34	13	6	4	2	0	77	10	8797
2008	Less than 3 years in the federal public service	55	28	7	4	2	4	1	87	6	3847
2008	3 to 10 years in the federal public service	44	31	10	6	4	3	1	78	11	9327
2008	11 to 20 years in the federal public service	39	34	12	7	5	3	1	76	12	8356
2008	More than 20 years in the federal public service	43	32	12	6	4	3	0	77	11	7268

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	26	6	4	1	1	1	88	6	4527
2017	3 to 10 years in the federal public service	48	33	9	6	3	1	0	82	10	9136
2017	11 to 20 years in the federal public service	42	36	9	7	4	1	0	79	11	8885
2017	More than 20 years in the federal public service	40	38	10	7	4	1	0	78	12	6274
2014	Less than 3 years in the federal public service	60	27	6	4	1	1	0	88	6	3613
2014	3 to 10 years in the federal public service	48	34	8	6	3	1	0	83	9	10159
2014	11 to 20 years in the federal public service	43	35	9	7	5	1	0	79	12	9193
2014	More than 20 years in the federal public service	42	37	9	7	4	1	0	80	11	8590
2011	Less than 3 years in the federal public service	54	29	7	5	3	1	1	85	8	2764
2011	3 to 10 years in the federal public service	44	36	9	7	3	1	0	80	11	11277
2011	11 to 20 years in the federal public service	38	38	10	8	5	1	0	77	13	8473
2011	More than 20 years in the federal public service	41	37	10	8	4	0	0	78	12	8788
2008	Less than 3 years in the federal public service	53	31	8	4	2	1	1	85	7	3846
2008	3 to 10 years in the federal public service	42	35	9	8	5	1	0	79	12	9329
2008	11 to 20 years in the federal public service	37	38	9	9	5	1	0	76	14	8352
2008	More than 20 years in the federal public service	40	37	10	7	5	1	0	78	12	7265

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	8	2	1	1	0	3	95	2	4529
2017	3 to 10 years in the federal public service	78	12	3	1	2	0	4	93	3	9131
2017	11 to 20 years in the federal public service	77	11	4	2	2	0	4	93	4	8873
2017	More than 20 years in the federal public service	76	12	4	2	1	0	4	93	3	6259
2014	Less than 3 years in the federal public service	82	8	3	1	1	0	4	95	2	3611
2014	3 to 10 years in the federal public service	79	11	3	1	2	0	3	94	3	10157
2014	11 to 20 years in the federal public service	78	11	3	1	2	0	4	93	3	9198
2014	More than 20 years in the federal public service	77	12	3	1	2	0	5	94	3	8588
2011	Less than 3 years in the federal public service	82	9	2	1	2	0	3	95	3	2767
2011	3 to 10 years in the federal public service	78	11	3	2	2	0	4	93	4	11276
2011	11 to 20 years in the federal public service	77	11	4	2	2	1	4	92	4	8478
2011	More than 20 years in the federal public service	78	11	3	2	2	0	5	93	3	8789
2008	Less than 3 years in the federal public service	81	7	3	1	2	1	6	93	4	3838
2008	3 to 10 years in the federal public service	78	7	3	2	3	1	7	91	5	9317
2008	11 to 20 years in the federal public service	77	7	3	2	3	1	8	92	5	8347
2008	More than 20 years in the federal public service	78	7	3	2	3	0	8	92	5	7263

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	15	5	2	2	3	7	90	5	4517
2017	3 to 10 years in the federal public service	64	21	4	3	3	1	3	89	6	9129
2017	11 to 20 years in the federal public service	64	23	4	3	3	1	2	89	6	8881
2017	More than 20 years in the federal public service	61	24	4	4	3	1	2	89	7	6261
2014	Less than 3 years in the federal public service	65	17	4	2	2	3	7	91	5	3614
2014	3 to 10 years in the federal public service	65	21	5	3	3	1	3	89	6	10161
2014	11 to 20 years in the federal public service	64	23	4	3	3	1	1	89	6	9197
2014	More than 20 years in the federal public service	63	23	4	3	3	1	3	90	6	8589
2011	Less than 3 years in the federal public service	62	20	7	3	3	2	4	86	6	2766
2011	3 to 10 years in the federal public service	60	25	5	4	3	1	2	87	7	11300
2011	11 to 20 years in the federal public service	61	26	5	4	3	1	1	88	7	8487
2011	More than 20 years in the federal public service	62	25	4	3	3	0	2	90	6	8805

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	20	5	3	2	1	90	4	4528
2017	3 to 10 years in the federal public service	60	25	7	4	3	1	86	8	9126
2017	11 to 20 years in the federal public service	57	26	7	5	4	1	84	9	8886
2017	More than 20 years in the federal public service	54	27	8	5	4	1	83	9	6259

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	20	8	2	2	2	88	4	4528
2017	3 to 10 years in the federal public service	57	25	10	4	3	1	83	7	9129
2017	11 to 20 years in the federal public service	53	26	11	4	4	2	80	9	8888
2017	More than 20 years in the federal public service	51	27	11	4	4	2	80	9	6266

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	21	7	4	2	0	88	5	4521
2017	3 to 10 years in the federal public service	56	27	9	5	3	0	83	9	9125
2017	11 to 20 years in the federal public service	52	28	10	6	5	0	80	10	8881
2017	More than 20 years in the federal public service	50	29	11	5	5	0	79	10	6254
2014	Less than 3 years in the federal public service	63	26	5	4	2	1	89	6	3611
2014	3 to 10 years in the federal public service	55	29	8	5	3	0	85	8	10159
2014	11 to 20 years in the federal public service	51	30	9	6	4	0	81	10	9197
2014	More than 20 years in the federal public service	52	29	9	5	4	0	81	10	8582

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	46	11	0	4	7	4	84	4	28
2017	3 to 10 years in the federal public service	34	39	10	10	4	1	2	75	15	577
2017	11 to 20 years in the federal public service	35	37	10	9	5	2	2	75	15	1603
2017	More than 20 years in the federal public service	35	39	10	9	4	1	2	77	14	1772
2014	Less than 3 years in the federal public service	36	41	6	4	4	4	4	84	9	49
2014	3 to 10 years in the federal public service	34	34	14	10	3	2	4	72	13	527
2014	11 to 20 years in the federal public service	35	37	10	9	4	2	3	75	14	1478
2014	More than 20 years in the federal public service	37	35	9	9	5	1	3	76	15	2366

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	24	10	2	2	12	0	84	4	4531
2017	3 to 10 years in the federal public service	32	33	15	7	5	7	0	70	14	9141
2017	11 to 20 years in the federal public service	25	33	16	10	9	6	0	62	20	8888
2017	More than 20 years in the federal public service	23	35	17	10	8	7	0	62	19	6280
2014	Less than 3 years in the federal public service	50	27	8	2	2	11	1	87	4	3614
2014	3 to 10 years in the federal public service	33	33	14	7	5	8	0	71	13	10150
2014	11 to 20 years in the federal public service	26	33	16	10	7	7	0	64	18	9199
2014	More than 20 years in the federal public service	25	34	18	10	7	7	0	64	18	8587
2011	Less than 3 years in the federal public service	39	30	13	4	2	10	1	78	7	2768
2011	3 to 10 years in the federal public service	26	32	18	9	6	7	0	64	17	11284
2011	11 to 20 years in the federal public service	20	32	20	11	9	7	0	56	22	8481
2011	More than 20 years in the federal public service	22	32	20	11	8	7	0	58	20	8797

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	27	12	5	3	7	0	79	8	4531
2017	3 to 10 years in the federal public service	28	32	17	12	8	3	0	62	20	9141
2017	11 to 20 years in the federal public service	21	33	18	14	11	2	0	55	26	8890
2017	More than 20 years in the federal public service	20	34	19	14	11	2	0	55	26	6277
2014	Less than 3 years in the federal public service	47	30	12	4	3	5	0	81	7	3611
2014	3 to 10 years in the federal public service	28	33	17	11	7	3	0	63	19	10152
2014	11 to 20 years in the federal public service	22	33	18	14	10	2	0	57	25	9200
2014	More than 20 years in the federal public service	20	35	19	14	10	2	0	56	24	8586
2011	Less than 3 years in the federal public service	39	33	15	5	3	4	1	75	9	2767
2011	3 to 10 years in the federal public service	23	35	19	11	9	3	0	59	21	11273
2011	11 to 20 years in the federal public service	17	33	20	15	13	2	0	51	28	8470
2011	More than 20 years in the federal public service	18	34	20	14	12	2	0	53	26	8782
2008	Less than 3 years in the federal public service	40	34	12	5	3	5	1	79	8	3844
2008	3 to 10 years in the federal public service	23	36	18	11	8	3	0	61	20	9317
2008	11 to 20 years in the federal public service	18	35	19	14	11	3	0	55	26	8344
2008	More than 20 years in the federal public service	23	34	18	12	11	2	0	58	23	7263

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	27	13	8	4	12	1	71	13	4529
2017	3 to 10 years in the federal public service	20	30	20	15	9	6	0	53	26	9131
2017	11 to 20 years in the federal public service	14	30	20	18	13	5	0	47	32	8885
2017	More than 20 years in the federal public service	13	32	21	17	12	5	0	47	30	6271
2014	Less than 3 years in the federal public service	34	29	15	7	3	11	1	71	11	3613
2014	3 to 10 years in the federal public service	19	31	20	15	9	6	0	53	26	10149
2014	11 to 20 years in the federal public service	15	31	20	17	11	5	0	48	30	9194
2014	More than 20 years in the federal public service	14	31	22	17	11	5	0	47	29	8582
2011	Less than 3 years in the federal public service	24	34	15	11	5	11	1	65	18	2767
2011	3 to 10 years in the federal public service	13	34	20	16	9	7	0	51	28	11286
2011	11 to 20 years in the federal public service	10	32	21	19	11	6	0	45	32	8488
2011	More than 20 years in the federal public service	10	34	21	18	10	6	0	47	30	8801
2008	Less than 3 years in the federal public service	21	36	15	10	4	14	1	67	16	3841
2008	3 to 10 years in the federal public service	12	35	19	18	10	7	0	50	30	9309
2008	11 to 20 years in the federal public service	9	33	21	20	11	7	0	44	33	8352
2008	More than 20 years in the federal public service	11	35	20	18	10	6	0	48	30	7268

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	27	12	7	5	9	0	74	13	4529
2017	3 to 10 years in the federal public service	23	28	17	13	12	7	0	55	27	9141
2017	11 to 20 years in the federal public service	18	29	17	15	15	6	0	50	31	8887
2017	More than 20 years in the federal public service	18	31	19	13	13	5	0	52	28	6273
2014	Less than 3 years in the federal public service	40	27	14	7	4	8	0	72	12	3612
2014	3 to 10 years in the federal public service	22	30	18	13	11	7	0	56	25	10155
2014	11 to 20 years in the federal public service	19	30	18	14	13	6	0	52	29	9198
2014	More than 20 years in the federal public service	20	31	19	13	12	5	0	54	26	8583
2011	Less than 3 years in the federal public service	30	34	14	8	5	9	0	70	14	2764
2011	3 to 10 years in the federal public service	19	32	18	13	11	7	0	55	26	11287
2011	11 to 20 years in the federal public service	16	32	18	14	13	7	0	52	29	8489
2011	More than 20 years in the federal public service	18	34	19	12	11	6	0	55	25	8808
2008	Less than 3 years in the federal public service	28	33	14	7	4	12	1	71	13	3838
2008	3 to 10 years in the federal public service	17	34	18	13	10	8	0	55	25	9318
2008	11 to 20 years in the federal public service	15	33	18	14	12	7	0	53	28	8354
2008	More than 20 years in the federal public service	19	35	17	11	11	6	0	58	23	7265

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	31	12	8	4	7	74	13	4526
2017	3 to 10 years in the federal public service	20	34	17	15	10	4	57	26	9134
2017	11 to 20 years in the federal public service	15	34	17	17	13	3	51	31	8882
2017	More than 20 years in the federal public service	15	36	18	16	11	3	53	28	6257
2014	Less than 3 years in the federal public service	37	34	13	7	3	5	76	11	3608
2014	3 to 10 years in the federal public service	20	35	17	15	10	3	57	26	10151
2014	11 to 20 years in the federal public service	16	34	17	17	12	3	52	30	9194
2014	More than 20 years in the federal public service	15	37	18	16	11	3	53	28	8575
2011	Less than 3 years in the federal public service	28	37	14	11	5	6	68	16	2762
2011	3 to 10 years in the federal public service	16	36	17	18	10	3	54	29	11275
2011	11 to 20 years in the federal public service	12	36	18	19	12	3	50	32	8478
2011	More than 20 years in the federal public service	14	39	18	16	10	3	55	27	8794
2008	Less than 3 years in the federal public service	32	41	12	8	3	4	76	11	3844
2008	3 to 10 years in the federal public service	17	42	15	16	7	3	60	24	9311
2008	11 to 20 years in the federal public service	14	40	16	18	9	3	55	28	8350
2008	More than 20 years in the federal public service	17	43	14	15	8	3	62	24	7265

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	37	10	4	2	2	84	6	4529
2017	3 to 10 years in the federal public service	29	42	15	9	4	1	72	13	9129
2017	11 to 20 years in the federal public service	25	43	16	10	6	1	68	15	8872
2017	More than 20 years in the federal public service	25	42	17	9	5	1	68	14	6267
2014	Less than 3 years in the federal public service	48	37	9	3	1	1	87	4	3614
2014	3 to 10 years in the federal public service	33	41	15	6	3	1	76	10	10161
2014	11 to 20 years in the federal public service	30	41	16	7	4	1	72	11	9199
2014	More than 20 years in the federal public service	29	43	16	7	4	1	73	10	8592
2011	Less than 3 years in the federal public service	39	40	11	5	2	2	81	7	2766
2011	3 to 10 years in the federal public service	29	43	15	7	3	1	73	11	11275
2011	11 to 20 years in the federal public service	25	43	17	9	4	2	69	13	8476
2011	More than 20 years in the federal public service	28	44	17	7	3	1	73	10	8795

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	34	8	2	1	3	0	88	3	4521
2017	3 to 10 years in the federal public service	38	42	11	4	2	3	0	82	6	9120
2017	11 to 20 years in the federal public service	35	43	13	4	2	2	1	80	7	8868
2017	More than 20 years in the federal public service	35	43	12	4	2	3	1	81	7	6259
2014	Less than 3 years in the federal public service	52	35	7	2	1	3	1	90	3	3613
2014	3 to 10 years in the federal public service	41	41	9	4	1	3	1	85	5	10156
2014	11 to 20 years in the federal public service	39	41	10	4	2	3	1	83	6	9196
2014	More than 20 years in the federal public service	39	43	9	4	1	3	1	85	5	8586
2011	Less than 3 years in the federal public service	45	35	11	3	1	4	1	84	4	2762
2011	3 to 10 years in the federal public service	35	42	13	5	2	3	1	80	6	11262
2011	11 to 20 years in the federal public service	32	43	14	5	2	4	1	78	8	8471
2011	More than 20 years in the federal public service	35	42	13	4	2	3	0	80	7	8802

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	30	9	5	2	4	1	83	8	4519
2017	3 to 10 years in the federal public service	39	37	11	6	3	3	1	80	9	9122
2017	11 to 20 years in the federal public service	37	39	11	7	4	2	1	77	11	8868
2017	More than 20 years in the federal public service	36	39	13	6	3	2	1	77	10	6255
2014	Less than 3 years in the federal public service	55	31	6	3	2	2	1	89	5	3610
2014	3 to 10 years in the federal public service	45	36	9	5	2	2	1	84	7	10161
2014	11 to 20 years in the federal public service	41	38	10	5	3	2	1	82	8	9198
2014	More than 20 years in the federal public service	42	38	9	6	3	2	1	82	8	8586
2011	Less than 3 years in the federal public service	47	32	9	5	2	4	1	82	8	2767
2011	3 to 10 years in the federal public service	38	38	11	6	3	3	1	79	10	11257
2011	11 to 20 years in the federal public service	34	39	11	7	4	3	1	77	11	8462
2011	More than 20 years in the federal public service	38	37	12	6	4	3	1	78	10	8796
2008	Less than 3 years in the federal public service	39	34	11	7	4	5	2	78	11	3848
2008	3 to 10 years in the federal public service	31	39	12	8	4	4	1	74	13	9323
2008	11 to 20 years in the federal public service	28	40	13	8	5	5	1	72	14	8347
2008	More than 20 years in the federal public service	33	38	11	7	5	4	1	75	13	7253

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	31	17	8	3	7	2	69	12	4525
2017	3 to 10 years in the federal public service	27	36	19	9	4	4	1	67	14	9122
2017	11 to 20 years in the federal public service	26	37	19	9	5	3	1	65	15	8881
2017	More than 20 years in the federal public service	26	35	20	9	4	4	1	65	14	6264
2014	Less than 3 years in the federal public service	37	31	15	6	2	7	2	74	9	3612
2014	3 to 10 years in the federal public service	34	36	17	6	3	4	1	73	10	10159
2014	11 to 20 years in the federal public service	32	37	17	7	4	3	1	71	11	9197
2014	More than 20 years in the federal public service	33	36	16	7	4	3	1	71	12	8590
2011	Less than 3 years in the federal public service	28	35	18	7	4	7	2	69	12	2763
2011	3 to 10 years in the federal public service	25	39	18	9	4	4	1	68	13	11281
2011	11 to 20 years in the federal public service	22	39	19	10	5	4	1	64	15	8477
2011	More than 20 years in the federal public service	25	37	19	8	5	4	1	66	14	8800

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	25	14	8	5	14	3	68	15	4523
2017	3 to 10 years in the federal public service	21	27	17	14	11	8	1	53	28	9116
2017	11 to 20 years in the federal public service	18	26	17	16	14	7	1	48	33	8866
2017	More than 20 years in the federal public service	19	29	17	14	12	6	3	52	29	6259
2014	Less than 3 years in the federal public service	31	26	15	8	5	13	2	67	16	3611
2014	3 to 10 years in the federal public service	20	27	18	15	12	8	1	51	29	10160
2014	11 to 20 years in the federal public service	17	26	18	16	15	7	1	47	34	9193
2014	More than 20 years in the federal public service	19	28	17	15	13	6	2	51	30	8583
2011	Less than 3 years in the federal public service	24	26	17	9	6	15	3	61	18	2770
2011	3 to 10 years in the federal public service	15	26	18	16	13	9	2	46	33	11294
2011	11 to 20 years in the federal public service	14	25	18	18	16	8	2	43	37	8486
2011	More than 20 years in the federal public service	17	26	19	16	13	7	2	48	32	8805

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	13	5	2	1	4	7	91	3	4528
2017	3 to 10 years in the federal public service	65	18	7	3	2	1	5	88	5	9129
2017	11 to 20 years in the federal public service	63	18	8	3	2	1	5	86	6	8897
2017	More than 20 years in the federal public service	60	19	8	4	2	1	6	85	6	6272
2014	Less than 3 years in the federal public service	71	13	5	2	1	2	6	92	3	3613
2014	3 to 10 years in the federal public service	66	16	6	3	2	2	5	88	5	10161
2014	11 to 20 years in the federal public service	64	17	7	3	2	1	5	87	6	9200
2014	More than 20 years in the federal public service	62	18	8	3	2	1	6	86	6	8590

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	13	3	1	1	3	3	94	3	4525
2017	3 to 10 years in the federal public service	69	17	5	2	2	2	3	90	4	9129
2017	11 to 20 years in the federal public service	67	18	5	2	2	2	3	90	4	8882
2017	More than 20 years in the federal public service	63	20	7	2	1	2	4	89	4	6262
2014	Less than 3 years in the federal public service	77	12	3	2	2	2	3	93	4	3611
2014	3 to 10 years in the federal public service	71	15	5	2	2	2	3	91	5	10159
2014	11 to 20 years in the federal public service	67	17	6	3	2	2	4	90	4	9197
2014	More than 20 years in the federal public service	65	19	6	2	1	2	4	90	4	8591
2011	Less than 3 years in the federal public service	74	14	4	2	2	2	2	92	3	2765
2011	3 to 10 years in the federal public service	71	16	5	2	2	2	2	91	4	11289
2011	11 to 20 years in the federal public service	69	17	6	2	2	2	3	90	4	8483
2011	More than 20 years in the federal public service	69	18	5	2	1	2	3	91	3	8791
2008	Less than 3 years in the federal public service	75	12	3	2	2	3	2	92	5	3848
2008	3 to 10 years in the federal public service	70	16	5	2	2	2	2	90	5	9330
2008	11 to 20 years in the federal public service	69	17	5	3	1	2	3	90	4	8356
2008	More than 20 years in the federal public service	69	18	6	2	1	1	2	91	4	7262

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	30	12	8	4	4	0	74	13	4525
2017	3 to 10 years in the federal public service	24	34	16	15	10	2	0	59	25	9117
2017	11 to 20 years in the federal public service	21	35	17	15	11	2	0	56	26	8886
2017	More than 20 years in the federal public service	20	38	18	13	8	2	0	60	22	6263
2014	Less than 3 years in the federal public service	39	32	12	9	5	4	0	74	14	3613
2014	3 to 10 years in the federal public service	26	35	15	14	9	1	0	62	23	10158
2014	11 to 20 years in the federal public service	22	35	16	14	10	2	0	59	25	9194
2014	More than 20 years in the federal public service	22	37	17	12	9	2	0	61	21	8590
2011	Less than 3 years in the federal public service	34	35	14	8	5	3	1	71	14	2767
2011	3 to 10 years in the federal public service	24	38	15	13	8	1	0	62	22	11294
2011	11 to 20 years in the federal public service	21	38	17	14	9	1	0	59	24	8487
2011	More than 20 years in the federal public service	25	38	17	11	8	1	0	64	19	8792
2008	Less than 3 years in the federal public service	37	39	11	7	3	2	1	78	10	3845
2008	3 to 10 years in the federal public service	23	40	15	13	8	1	0	64	21	9322
2008	11 to 20 years in the federal public service	18	40	17	14	10	1	0	58	25	8353
2008	More than 20 years in the federal public service	22	40	18	11	8	1	0	62	20	7268

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	29	12	9	7	5	2	71	17	4523
2017	3 to 10 years in the federal public service	23	31	14	16	14	2	1	55	31	9127
2017	11 to 20 years in the federal public service	19	30	15	17	17	1	1	50	34	8881
2017	More than 20 years in the federal public service	19	29	16	16	16	2	3	50	34	6272
2014	Less than 3 years in the federal public service	37	30	11	10	8	4	1	70	18	3611
2014	3 to 10 years in the federal public service	24	32	13	15	14	2	0	57	30	10157
2014	11 to 20 years in the federal public service	20	30	14	17	17	1	1	50	35	9201
2014	More than 20 years in the federal public service	20	29	15	16	16	1	2	51	33	8586
2011	Less than 3 years in the federal public service	26	32	14	12	11	4	2	62	24	2764
2011	3 to 10 years in the federal public service	19	32	14	18	16	1	1	52	34	11289
2011	11 to 20 years in the federal public service	16	31	15	18	19	1	1	48	37	8490
2011	More than 20 years in the federal public service	18	29	16	16	18	1	3	49	35	8785
2008	Less than 3 years in the federal public service	32	40	10	8	5	3	2	76	14	3847
2008	3 to 10 years in the federal public service	20	39	12	15	13	1	1	60	28	9327
2008	11 to 20 years in the federal public service	16	36	13	17	17	1	1	52	34	8355
2008	More than 20 years in the federal public service	16	33	15	16	17	1	2	50	34	7261

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	32	18	7	4	9	1	68	12	4528
2017	3 to 10 years in the federal public service	20	34	22	12	7	5	0	57	20	9128
2017	11 to 20 years in the federal public service	18	34	22	12	8	5	0	55	22	8884
2017	More than 20 years in the federal public service	18	36	22	12	8	4	0	56	20	6271

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	28	8	2	1	4	1	89	3	4523
2017	3 to 10 years in the federal public service	43	36	13	3	2	3	0	81	6	9127
2017	11 to 20 years in the federal public service	40	37	14	4	3	3	0	79	7	8871
2017	More than 20 years in the federal public service	38	39	14	4	2	3	1	80	6	6255
2014	Less than 3 years in the federal public service	65	25	5	1	1	2	0	93	2	3608
2014	3 to 10 years in the federal public service	53	31	9	2	2	3	0	87	4	10161
2014	11 to 20 years in the federal public service	47	34	11	4	2	3	0	82	6	9194
2014	More than 20 years in the federal public service	45	36	12	3	2	2	0	83	5	8582

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	29	5	2	1	1	92	3	4531
2017	3 to 10 years in the federal public service	43	39	10	4	2	2	83	7	9135
2017	11 to 20 years in the federal public service	38	40	12	5	3	2	79	8	8886
2017	More than 20 years in the federal public service	35	42	13	5	3	2	79	8	6261
2014	Less than 3 years in the federal public service	63	27	5	2	1	1	92	3	3613
2014	3 to 10 years in the federal public service	50	35	9	4	2	2	86	6	10160
2014	11 to 20 years in the federal public service	43	36	11	6	3	2	80	9	9194
2014	More than 20 years in the federal public service	41	39	11	5	3	2	81	7	8590
2011	Less than 3 years in the federal public service	53	32	8	3	2	2	87	5	2763
2011	3 to 10 years in the federal public service	37	40	12	6	3	2	78	9	11270
2011	11 to 20 years in the federal public service	31	40	14	7	5	3	73	12	8483
2011	More than 20 years in the federal public service	31	41	16	6	4	2	73	10	8797

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	25	4	1	1	0	94	2	4531
2017	3 to 10 years in the federal public service	47	38	8	4	3	0	85	7	9129
2017	11 to 20 years in the federal public service	39	40	10	7	4	0	79	11	8888
2017	More than 20 years in the federal public service	36	41	11	7	5	0	77	12	6265
2014	Less than 3 years in the federal public service	71	24	3	1	1	0	95	2	3612
2014	3 to 10 years in the federal public service	53	34	7	4	2	0	87	6	10155
2014	11 to 20 years in the federal public service	43	36	10	6	4	0	80	10	9192
2014	More than 20 years in the federal public service	41	38	10	6	4	0	80	10	8588
2011	Less than 3 years in the federal public service	61	29	6	3	1	0	90	4	2760
2011	3 to 10 years in the federal public service	42	40	10	5	3	0	82	8	11263
2011	11 to 20 years in the federal public service	34	41	12	7	5	0	76	12	8449
2011	More than 20 years in the federal public service	35	41	12	7	5	0	77	12	8770
2008	Less than 3 years in the federal public service	58	33	5	2	1	0	91	3	3847
2008	3 to 10 years in the federal public service	36	44	10	6	3	0	80	9	9318
2008	11 to 20 years in the federal public service	29	44	13	7	5	1	74	13	8353
2008	More than 20 years in the federal public service	33	43	11	8	5	1	77	12	7259

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	28	9	3	2	0	86	5	4526
2017	3 to 10 years in the federal public service	37	36	15	7	4	1	74	11	9123
2017	11 to 20 years in the federal public service	31	35	17	9	7	1	67	16	8874
2017	More than 20 years in the federal public service	30	35	18	10	7	1	65	17	6256
2014	Less than 3 years in the federal public service	56	30	8	4	2	1	86	6	3613
2014	3 to 10 years in the federal public service	37	38	14	7	4	0	75	11	10157
2014	11 to 20 years in the federal public service	31	36	16	10	6	1	67	17	9202
2014	More than 20 years in the federal public service	27	38	16	10	8	0	65	19	8592
2011	Less than 3 years in the federal public service	47	33	12	4	3	1	81	7	2765
2011	3 to 10 years in the federal public service	33	39	16	7	5	1	72	12	11280
2011	11 to 20 years in the federal public service	27	39	19	9	6	1	66	15	8465
2011	More than 20 years in the federal public service	28	37	19	9	6	1	65	15	8791

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	55	31	9	4	1	0	86	5	4524
2017	3 to 10 years in the federal public service	34	39	14	8	4	0	73	13	9125
2017	11 to 20 years in the federal public service	29	38	16	10	6	0	68	17	8879
2017	More than 20 years in the federal public service	28	38	16	11	7	0	66	17	6259
2014	Less than 3 years in the federal public service	53	33	8	4	2	0	86	6	3612
2014	3 to 10 years in the federal public service	35	39	14	8	4	0	75	12	10158
2014	11 to 20 years in the federal public service	30	39	15	11	6	0	68	17	9196
2014	More than 20 years in the federal public service	28	39	15	11	7	0	67	18	8590
2011	Less than 3 years in the federal public service	46	36	10	5	2	1	82	8	2763
2011	3 to 10 years in the federal public service	31	41	15	8	4	0	73	12	11270
2011	11 to 20 years in the federal public service	26	41	17	10	6	0	67	16	8465
2011	More than 20 years in the federal public service	27	41	17	9	6	0	68	15	8789
2008	Less than 3 years in the federal public service	48	37	8	5	2	0	85	7	3845
2008	3 to 10 years in the federal public service	31	44	13	8	4	0	75	12	9320
2008	11 to 20 years in the federal public service	25	44	15	10	6	0	69	16	8344
2008	More than 20 years in the federal public service	30	41	13	9	6	0	72	15	7260

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	23	19	9	5	5	0	65	15	4530
2017	3 to 10 years in the federal public service	30	27	19	12	8	5	0	60	21	9121
2017	11 to 20 years in the federal public service	29	28	18	12	8	4	0	60	21	8883
2017	More than 20 years in the federal public service	32	29	18	9	7	4	1	64	17	6250
2014	Less than 3 years in the federal public service	37	25	18	9	6	5	0	66	15	3612
2014	3 to 10 years in the federal public service	31	27	19	12	7	4	0	60	20	10161
2014	11 to 20 years in the federal public service	30	28	18	11	8	4	0	61	20	9200
2014	More than 20 years in the federal public service	32	30	17	9	7	4	1	65	17	8586
2011	Less than 3 years in the federal public service	34	24	18	11	8	5	1	61	20	2759
2011	3 to 10 years in the federal public service	28	27	18	13	9	5	0	58	23	11282
2011	11 to 20 years in the federal public service	28	29	18	11	8	5	0	60	21	8466
2011	More than 20 years in the federal public service	33	30	17	9	6	4	1	66	17	8785
2008	Less than 3 years in the federal public service	31	24	19	11	8	7	1	59	20	3847
2008	3 to 10 years in the federal public service	26	29	18	13	8	5	0	59	22	9318
2008	11 to 20 years in the federal public service	27	32	17	11	8	6	0	62	20	8352
2008	More than 20 years in the federal public service	34	31	14	10	6	4	1	69	16	7260

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	24	42	35	4533
2017	3 to 10 years in the federal public service	21	43	36	9145
2017	11 to 20 years in the federal public service	19	48	34	8884
2017	More than 20 years in the federal public service	27	47	25	6268
2014	Less than 3 years in the federal public service	22	42	36	3615
2014	3 to 10 years in the federal public service	23	40	37	10159
2014	11 to 20 years in the federal public service	18	48	34	9200
2014	More than 20 years in the federal public service	24	50	26	8588
2011	Less than 3 years in the federal public service	27	37	36	2770
2011	3 to 10 years in the federal public service	24	41	35	11313
2011	11 to 20 years in the federal public service	19	50	32	8494
2011	More than 20 years in the federal public service	24	52	24	8801

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	37	21	8	29	5	1050
2017	3 to 10 years in the federal public service	5	55	22	6	5	7	1906
2017	11 to 20 years in the federal public service	17	51	18	4	2	9	1666
2017	More than 20 years in the federal public service	70	16	5	3	1	5	1718
2014	Less than 3 years in the federal public service	3	50	20	12	9999	14	815
2014	3 to 10 years in the federal public service	4	61	22	8	9999	5	2335
2014	11 to 20 years in the federal public service	16	53	14	8	9999	8	1654
2014	More than 20 years in the federal public service	66	20	4	5	9999	4	2047
2011	Less than 3 years in the federal public service	2	48	23	14	9999	14	725
2011	3 to 10 years in the federal public service	3	56	26	8	9999	7	2668
2011	11 to 20 years in the federal public service	17	53	19	6	9999	5	1572
2011	More than 20 years in the federal public service	67	20	5	4	9999	4	2098

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	7	93	4526
2017	3 to 10 years in the federal public service	14	86	9135
2017	11 to 20 years in the federal public service	18	82	8877
2017	More than 20 years in the federal public service	16	84	6248
2014	Less than 3 years in the federal public service	8	92	3614
2014	3 to 10 years in the federal public service	15	85	10149
2014	11 to 20 years in the federal public service	18	82	9183
2014	More than 20 years in the federal public service	15	85	8580

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	61	338
2017	3 to 10 years in the federal public service	53	1250
2017	11 to 20 years in the federal public service	47	1542
2017	More than 20 years in the federal public service	42	959
2014	Less than 3 years in the federal public service	62	278
2014	3 to 10 years in the federal public service	55	1536
2014	11 to 20 years in the federal public service	48	1615
2014	More than 20 years in the federal public service	46	1268

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	46	338
2017	3 to 10 years in the federal public service	59	1250
2017	11 to 20 years in the federal public service	67	1542
2017	More than 20 years in the federal public service	70	959
2014	Less than 3 years in the federal public service	43	278
2014	3 to 10 years in the federal public service	57	1536
2014	11 to 20 years in the federal public service	63	1615
2014	More than 20 years in the federal public service	64	1268

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	3	1250
2017	11 to 20 years in the federal public service	6	1542
2017	More than 20 years in the federal public service	9	959
2014	3 to 10 years in the federal public service	3	1536
2014	11 to 20 years in the federal public service	6	1615
2014	More than 20 years in the federal public service	6	1268

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in the federal public service	338
2017	3 to 10 years in the federal public service	1250
2017	More than 20 years in the federal public service	959

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	3	338
2017	3 to 10 years in the federal public service	5	1250
2017	11 to 20 years in the federal public service	4	1542
2017	More than 20 years in the federal public service	3	959
2014	Less than 3 years in the federal public service	5	278
2014	3 to 10 years in the federal public service	4	1536
2014	11 to 20 years in the federal public service	3	1615
2014	More than 20 years in the federal public service	3	1268

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	338
2017	3 to 10 years in the federal public service	14	1250
2017	11 to 20 years in the federal public service	8	1542
2017	More than 20 years in the federal public service	9	959
2014	Less than 3 years in the federal public service	14	278
2014	3 to 10 years in the federal public service	14	1536
2014	11 to 20 years in the federal public service	9	1615
2014	More than 20 years in the federal public service	8	1268

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	3	338
2017	3 to 10 years in the federal public service	2	1250
2017	11 to 20 years in the federal public service	3	1542
2017	More than 20 years in the federal public service	3	959
2014	Less than 3 years in the federal public service	5	278
2014	3 to 10 years in the federal public service	3	1536
2014	11 to 20 years in the federal public service	3	1615
2014	More than 20 years in the federal public service	4	1268

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	34	338
2017	3 to 10 years in the federal public service	36	1249
2017	11 to 20 years in the federal public service	37	1544
2017	More than 20 years in the federal public service	36	964
2014	Less than 3 years in the federal public service	24	279
2014	3 to 10 years in the federal public service	34	1540
2014	11 to 20 years in the federal public service	39	1617
2014	More than 20 years in the federal public service	38	1269

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	27	338
2017	3 to 10 years in the federal public service	35	1249
2017	11 to 20 years in the federal public service	40	1544
2017	More than 20 years in the federal public service	43	964
2014	Less than 3 years in the federal public service	27	279
2014	3 to 10 years in the federal public service	33	1540
2014	11 to 20 years in the federal public service	39	1617
2014	More than 20 years in the federal public service	42	1269

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	28	338
2017	3 to 10 years in the federal public service	37	1249
2017	11 to 20 years in the federal public service	40	1544
2017	More than 20 years in the federal public service	42	964
2014	Less than 3 years in the federal public service	22	279
2014	3 to 10 years in the federal public service	34	1540
2014	11 to 20 years in the federal public service	37	1617
2014	More than 20 years in the federal public service	40	1269

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	338
2017	3 to 10 years in the federal public service	40	1249
2017	11 to 20 years in the federal public service	42	1544
2017	More than 20 years in the federal public service	41	964
2014	Less than 3 years in the federal public service	37	279
2014	3 to 10 years in the federal public service	41	1540
2014	11 to 20 years in the federal public service	40	1617
2014	More than 20 years in the federal public service	40	1269

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	338
2017	3 to 10 years in the federal public service	22	1249
2017	11 to 20 years in the federal public service	26	1544
2017	More than 20 years in the federal public service	26	964
2014	Less than 3 years in the federal public service	16	279
2014	3 to 10 years in the federal public service	23	1540
2014	11 to 20 years in the federal public service	26	1617
2014	More than 20 years in the federal public service	27	1269

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	60	338
2017	3 to 10 years in the federal public service	56	1249
2017	11 to 20 years in the federal public service	55	1544
2017	More than 20 years in the federal public service	55	964
2014	Less than 3 years in the federal public service	55	279
2014	3 to 10 years in the federal public service	60	1540
2014	11 to 20 years in the federal public service	55	1617
2014	More than 20 years in the federal public service	53	1269

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	27	338
2017	3 to 10 years in the federal public service	32	1249
2017	11 to 20 years in the federal public service	35	1544
2017	More than 20 years in the federal public service	35	964
2014	Less than 3 years in the federal public service	26	279
2014	3 to 10 years in the federal public service	33	1540
2014	11 to 20 years in the federal public service	35	1617
2014	More than 20 years in the federal public service	35	1269

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	1	1249
2017	11 to 20 years in the federal public service	1	1544
2017	More than 20 years in the federal public service	1	964
2014	3 to 10 years in the federal public service	0	1540
2014	11 to 20 years in the federal public service	1	1617
2014	More than 20 years in the federal public service	1	1269

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	18	338
2017	3 to 10 years in the federal public service	12	1249
2017	11 to 20 years in the federal public service	8	1544
2017	More than 20 years in the federal public service	4	964
2014	Less than 3 years in the federal public service	16	279
2014	3 to 10 years in the federal public service	11	1540
2014	11 to 20 years in the federal public service	7	1617
2014	More than 20 years in the federal public service	4	1269

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	10	338
2017	3 to 10 years in the federal public service	10	1249
2017	11 to 20 years in the federal public service	9	1544
2017	More than 20 years in the federal public service	9	964
2014	Less than 3 years in the federal public service	10	279
2014	3 to 10 years in the federal public service	11	1540
2014	11 to 20 years in the federal public service	10	1617
2014	More than 20 years in the federal public service	9	1269

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	338
2017	3 to 10 years in the federal public service	47	1249
2017	11 to 20 years in the federal public service	53	1544
2017	More than 20 years in the federal public service	50	964
2014	Less than 3 years in the federal public service	31	279
2014	3 to 10 years in the federal public service	43	1540
2014	11 to 20 years in the federal public service	48	1617
2014	More than 20 years in the federal public service	47	1269

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	24	338
2017	3 to 10 years in the federal public service	22	1249
2017	11 to 20 years in the federal public service	23	1544
2017	More than 20 years in the federal public service	24	964
2014	Less than 3 years in the federal public service	21	279
2014	3 to 10 years in the federal public service	24	1540
2014	11 to 20 years in the federal public service	24	1617
2014	More than 20 years in the federal public service	25	1269

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	338
2017	3 to 10 years in the federal public service	15	1249
2017	11 to 20 years in the federal public service	13	1544
2017	More than 20 years in the federal public service	12	964
2014	Less than 3 years in the federal public service	15	279
2014	3 to 10 years in the federal public service	12	1540
2014	11 to 20 years in the federal public service	14	1617
2014	More than 20 years in the federal public service	13	1269

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	42	338
2017	3 to 10 years in the federal public service	45	1250
2017	11 to 20 years in the federal public service	47	1543
2017	More than 20 years in the federal public service	48	963
2014	Less than 3 years in the federal public service	38	279
2014	3 to 10 years in the federal public service	47	1539
2014	11 to 20 years in the federal public service	51	1617
2014	More than 20 years in the federal public service	49	1267

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	338
2017	3 to 10 years in the federal public service	25	1250
2017	11 to 20 years in the federal public service	29	1543
2017	More than 20 years in the federal public service	28	963
2014	Less than 3 years in the federal public service	25	279
2014	3 to 10 years in the federal public service	30	1539
2014	11 to 20 years in the federal public service	28	1617
2014	More than 20 years in the federal public service	29	1267

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	3	338
2017	3 to 10 years in the federal public service	3	1250
2017	11 to 20 years in the federal public service	5	1543
2017	More than 20 years in the federal public service	6	963
2014	Less than 3 years in the federal public service	3	279
2014	3 to 10 years in the federal public service	5	1539
2014	11 to 20 years in the federal public service	5	1617
2014	More than 20 years in the federal public service	6	1267

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	11	338
2017	3 to 10 years in the federal public service	23	1250
2017	11 to 20 years in the federal public service	28	1543
2017	More than 20 years in the federal public service	29	963
2014	Less than 3 years in the federal public service	11	279
2014	3 to 10 years in the federal public service	19	1539
2014	11 to 20 years in the federal public service	26	1617
2014	More than 20 years in the federal public service	29	1267

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	8	338
2017	3 to 10 years in the federal public service	9	1250
2017	11 to 20 years in the federal public service	10	1543
2017	More than 20 years in the federal public service	9	963
2014	Less than 3 years in the federal public service	10	279
2014	3 to 10 years in the federal public service	12	1539
2014	11 to 20 years in the federal public service	10	1617
2014	More than 20 years in the federal public service	11	1267

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	4	338
2017	3 to 10 years in the federal public service	5	1250
2017	11 to 20 years in the federal public service	8	1543
2017	More than 20 years in the federal public service	8	963
2014	Less than 3 years in the federal public service	3	279
2014	3 to 10 years in the federal public service	5	1539
2014	11 to 20 years in the federal public service	6	1617
2014	More than 20 years in the federal public service	7	1267

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	338
2017	3 to 10 years in the federal public service	13	1250
2017	11 to 20 years in the federal public service	13	1543
2017	More than 20 years in the federal public service	13	963
2014	Less than 3 years in the federal public service	15	279
2014	3 to 10 years in the federal public service	16	1539
2014	11 to 20 years in the federal public service	14	1617
2014	More than 20 years in the federal public service	14	1267

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	9	338
2017	3 to 10 years in the federal public service	10	1250
2017	11 to 20 years in the federal public service	10	1543
2017	More than 20 years in the federal public service	10	963
2014	Less than 3 years in the federal public service	7	279
2014	3 to 10 years in the federal public service	9	1539
2014	11 to 20 years in the federal public service	8	1617
2014	More than 20 years in the federal public service	8	1267

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	338
2017	3 to 10 years in the federal public service	31	1250
2017	11 to 20 years in the federal public service	26	1543
2017	More than 20 years in the federal public service	24	963
2014	Less than 3 years in the federal public service	38	279
2014	3 to 10 years in the federal public service	27	1539
2014	11 to 20 years in the federal public service	27	1617
2014	More than 20 years in the federal public service	25	1267

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	18	321
2017	3 to 10 years in the federal public service	13	1190
2017	11 to 20 years in the federal public service	11	1410
2017	More than 20 years in the federal public service	14	885
2014	Less than 3 years in the federal public service	18	272
2014	3 to 10 years in the federal public service	15	1455
2014	11 to 20 years in the federal public service	12	1513
2014	More than 20 years in the federal public service	13	1176

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	28	321
2017	3 to 10 years in the federal public service	21	1190
2017	11 to 20 years in the federal public service	13	1410
2017	More than 20 years in the federal public service	13	885
2014	Less than 3 years in the federal public service	32	272
2014	3 to 10 years in the federal public service	22	1455
2014	11 to 20 years in the federal public service	14	1513
2014	More than 20 years in the federal public service	13	1176

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	321
2017	3 to 10 years in the federal public service	12	1190
2017	11 to 20 years in the federal public service	10	1410
2017	More than 20 years in the federal public service	10	885
2014	Less than 3 years in the federal public service	17	272
2014	3 to 10 years in the federal public service	12	1455
2014	11 to 20 years in the federal public service	10	1513
2014	More than 20 years in the federal public service	9	1176

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	10	321
2017	3 to 10 years in the federal public service	9	1190
2017	11 to 20 years in the federal public service	8	1410
2017	More than 20 years in the federal public service	6	885
2014	Less than 3 years in the federal public service	12	272
2014	3 to 10 years in the federal public service	8	1455
2014	11 to 20 years in the federal public service	7	1513
2014	More than 20 years in the federal public service	7	1176

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	11	321
2017	3 to 10 years in the federal public service	8	1190
2017	11 to 20 years in the federal public service	10	1410
2017	More than 20 years in the federal public service	11	885
2014	Less than 3 years in the federal public service	9	272
2014	3 to 10 years in the federal public service	9	1455
2014	11 to 20 years in the federal public service	12	1513
2014	More than 20 years in the federal public service	10	1176

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	321
2017	3 to 10 years in the federal public service	10	1190
2017	11 to 20 years in the federal public service	11	1410
2017	More than 20 years in the federal public service	12	885
2014	Less than 3 years in the federal public service	9	272
2014	3 to 10 years in the federal public service	10	1455
2014	11 to 20 years in the federal public service	12	1513
2014	More than 20 years in the federal public service	12	1176

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	7	321
2017	3 to 10 years in the federal public service	13	1190
2017	11 to 20 years in the federal public service	17	1410
2017	More than 20 years in the federal public service	11	885
2014	Less than 3 years in the federal public service	7	272
2014	3 to 10 years in the federal public service	13	1455
2014	11 to 20 years in the federal public service	14	1513
2014	More than 20 years in the federal public service	12	1176

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	18	321
2017	3 to 10 years in the federal public service	10	1190
2017	11 to 20 years in the federal public service	7	1410
2017	More than 20 years in the federal public service	5	885
2014	Less than 3 years in the federal public service	14	272
2014	3 to 10 years in the federal public service	9	1455
2014	11 to 20 years in the federal public service	7	1513
2014	More than 20 years in the federal public service	5	1176

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	11	321
2017	3 to 10 years in the federal public service	11	1190
2017	11 to 20 years in the federal public service	13	1410
2017	More than 20 years in the federal public service	14	885
2014	Less than 3 years in the federal public service	8	272
2014	3 to 10 years in the federal public service	11	1455
2014	11 to 20 years in the federal public service	12	1513
2014	More than 20 years in the federal public service	12	1176

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	321
2017	3 to 10 years in the federal public service	21	1190
2017	11 to 20 years in the federal public service	23	1410
2017	More than 20 years in the federal public service	19	885
2014	Less than 3 years in the federal public service	19	272
2014	3 to 10 years in the federal public service	21	1455
2014	11 to 20 years in the federal public service	20	1513
2014	More than 20 years in the federal public service	17	1176

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	6	321
2017	3 to 10 years in the federal public service	9	1190
2017	11 to 20 years in the federal public service	7	1410
2017	More than 20 years in the federal public service	7	885
2014	Less than 3 years in the federal public service	5	272
2014	3 to 10 years in the federal public service	7	1455
2014	11 to 20 years in the federal public service	9	1513
2014	More than 20 years in the federal public service	7	1176

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	41	321
2017	3 to 10 years in the federal public service	43	1190
2017	11 to 20 years in the federal public service	46	1410
2017	More than 20 years in the federal public service	42	885
2014	Less than 3 years in the federal public service	38	272
2014	3 to 10 years in the federal public service	44	1455
2014	11 to 20 years in the federal public service	45	1513
2014	More than 20 years in the federal public service	39	1176

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	1	1190
2017	11 to 20 years in the federal public service	1	1410
2017	More than 20 years in the federal public service	1	885
2014	3 to 10 years in the federal public service	1	1455
2014	11 to 20 years in the federal public service	1	1513
2014	More than 20 years in the federal public service	2	1176

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	39	321
2017	3 to 10 years in the federal public service	49	1190
2017	11 to 20 years in the federal public service	52	1410
2017	More than 20 years in the federal public service	53	885
2014	Less than 3 years in the federal public service	36	272
2014	3 to 10 years in the federal public service	49	1455
2014	11 to 20 years in the federal public service	52	1513
2014	More than 20 years in the federal public service	52	1176

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	1	1190
2017	11 to 20 years in the federal public service	1	1410
2017	More than 20 years in the federal public service	1	885

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	11	321
2017	3 to 10 years in the federal public service	13	1190
2017	11 to 20 years in the federal public service	13	1410
2017	More than 20 years in the federal public service	14	885
2014	Less than 3 years in the federal public service	16	272
2014	3 to 10 years in the federal public service	12	1455
2014	11 to 20 years in the federal public service	11	1513
2014	More than 20 years in the federal public service	14	1176

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	90	10	338
2017	3 to 10 years in the federal public service	92	8	1253
2017	11 to 20 years in the federal public service	93	7	1544
2017	More than 20 years in the federal public service	97	3	963

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	14	11	2	2	30	14	75	6	4534
2017	3 to 10 years in the federal public service	20	19	19	5	5	24	8	58	15	9141
2017	11 to 20 years in the federal public service	18	20	20	7	8	21	5	52	20	8888
2017	More than 20 years in the federal public service	19	23	22	6	6	20	4	55	17	6273
2014	Less than 3 years in the federal public service	29	15	12	2	1	30	12	74	5	3615
2014	3 to 10 years in the federal public service	22	20	18	5	5	23	7	60	14	10160
2014	11 to 20 years in the federal public service	19	21	20	7	7	21	5	55	18	9192
2014	More than 20 years in the federal public service	21	24	20	7	6	19	3	58	16	8590

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	25	9	2	1	12	2	86	4	4527
2017	3 to 10 years in the federal public service	35	32	16	5	4	8	1	74	9	9132
2017	11 to 20 years in the federal public service	31	34	16	6	5	6	1	70	13	8880
2017	More than 20 years in the federal public service	31	36	16	6	5	5	1	71	11	6262
2014	Less than 3 years in the federal public service	50	27	9	2	1	11	1	87	3	3613
2014	3 to 10 years in the federal public service	37	32	14	5	3	8	1	76	8	10151
2014	11 to 20 years in the federal public service	33	33	16	6	5	6	1	71	12	9187
2014	More than 20 years in the federal public service	34	35	15	5	4	5	0	73	10	8585
2011	Less than 3 years in the federal public service	55	29	8	2	1	4	0	88	3	2763
2011	3 to 10 years in the federal public service	42	38	10	5	3	2	0	82	8	11287
2011	11 to 20 years in the federal public service	37	40	11	6	3	3	0	79	9	8473
2011	More than 20 years in the federal public service	40	38	11	5	3	2	0	80	9	8786

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	39	14	11	4	5	6	67	17	4536
2017	3 to 10 years in the federal public service	25	52	12	7	2	2	1	79	9	9149
2017	11 to 20 years in the federal public service	33	53	9	3	1	1	2	87	4	8896
2017	More than 20 years in the federal public service	36	51	8	2	0	1	3	89	3	6278
2014	Less than 3 years in the federal public service	19	42	15	11	5	5	4	66	18	3614
2014	3 to 10 years in the federal public service	24	51	12	7	2	2	1	77	10	10159
2014	11 to 20 years in the federal public service	31	52	9	4	1	1	2	85	5	9196
2014	More than 20 years in the federal public service	37	49	8	3	1	1	3	89	3	8591
2011	Less than 3 years in the federal public service	19	46	14	10	4	3	4	70	15	2770
2011	3 to 10 years in the federal public service	24	55	11	6	2	1	1	81	8	11285
2011	11 to 20 years in the federal public service	30	55	9	3	1	1	1	87	4	8481
2011	More than 20 years in the federal public service	35	52	7	2	0	0	3	90	3	8789
2008	Less than 3 years in the federal public service	15	45	15	12	6	4	4	65	19	3846
2008	3 to 10 years in the federal public service	22	56	11	7	2	1	1	80	9	9334
2008	11 to 20 years in the federal public service	28	56	9	4	1	1	1	86	5	8354
2008	More than 20 years in the federal public service	34	51	8	2	1	1	4	89	3	7269

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	22	16	5	3	25	10	63	12	4529
2017	3 to 10 years in the federal public service	15	30	21	10	6	16	4	55	19	9135
2017	11 to 20 years in the federal public service	15	30	22	10	6	14	3	54	19	8884
2017	More than 20 years in the federal public service	16	33	21	8	5	13	3	59	16	6267
2014	Less than 3 years in the federal public service	15	21	19	6	4	24	10	56	15	3614
2014	3 to 10 years in the federal public service	13	27	23	10	7	17	5	50	21	10154
2014	11 to 20 years in the federal public service	13	28	23	10	7	14	4	51	21	9193
2014	More than 20 years in the federal public service	17	31	21	9	6	13	3	57	18	8586
2011	Less than 3 years in the federal public service	16	23	20	5	3	25	8	58	12	2764
2011	3 to 10 years in the federal public service	13	31	23	8	5	17	3	56	16	11295
2011	11 to 20 years in the federal public service	15	33	22	9	5	14	2	57	17	8479
2011	More than 20 years in the federal public service	18	35	21	8	4	11	2	62	15	8789

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	24	8	1	1	14	6	88	2	4535
2017	3 to 10 years in the federal public service	46	33	10	2	1	8	1	86	3	9142
2017	11 to 20 years in the federal public service	46	34	10	2	1	5	2	85	4	8889
2017	More than 20 years in the federal public service	43	35	10	3	1	5	3	85	4	6272
2014	Less than 3 years in the federal public service	43	27	9	1	1	15	4	86	2	3614
2014	3 to 10 years in the federal public service	42	33	11	2	1	9	1	84	3	10160
2014	11 to 20 years in the federal public service	42	35	11	3	1	7	2	84	4	9193
2014	More than 20 years in the federal public service	43	35	10	2	1	6	3	85	4	8592
2011	Less than 3 years in the federal public service	43	27	10	1	1	13	4	85	2	2769
2011	3 to 10 years in the federal public service	42	36	10	2	1	7	1	85	4	11284
2011	11 to 20 years in the federal public service	41	37	11	3	1	6	1	84	5	8484
2011	More than 20 years in the federal public service	43	37	10	2	1	4	3	86	4	8793
2008	Less than 3 years in the federal public service	40	30	9	1	0	15	4	87	2	3840
2008	3 to 10 years in the federal public service	39	39	10	2	1	8	1	85	4	9329
2008	11 to 20 years in the federal public service	38	41	10	3	1	5	2	85	5	8358
2008	More than 20 years in the federal public service	41	39	8	2	1	4	4	87	4	7260

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	39	23	10	2	1	18	7	83	3	4523
2017	3 to 10 years in the federal public service	35	34	13	4	2	11	1	78	7	9126
2017	11 to 20 years in the federal public service	34	34	14	6	4	8	2	75	10	8880
2017	More than 20 years in the federal public service	33	35	14	5	3	7	2	75	9	6250
2014	Less than 3 years in the federal public service	37	26	11	2	1	20	4	82	3	3613
2014	3 to 10 years in the federal public service	33	32	15	4	3	12	1	75	8	10158
2014	11 to 20 years in the federal public service	32	34	15	5	3	9	1	74	10	9194
2014	More than 20 years in the federal public service	34	34	14	5	3	7	3	75	9	8586
2011	Less than 3 years in the federal public service	37	27	12	1	1	17	4	82	3	2764
2011	3 to 10 years in the federal public service	33	35	14	4	2	11	1	77	7	11262
2011	11 to 20 years in the federal public service	32	36	14	5	3	8	1	75	9	8466
2011	More than 20 years in the federal public service	34	37	13	4	3	6	3	78	8	8766
2008	Less than 3 years in the federal public service	40	28	10	2	1	13	5	83	4	3842
2008	3 to 10 years in the federal public service	32	37	13	6	3	7	1	76	10	9326
2008	11 to 20 years in the federal public service	30	37	14	8	4	5	1	72	13	8347
2008	More than 20 years in the federal public service	34	38	11	6	4	4	3	78	10	7267

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	4	96	4524
2017	3 to 10 years in the federal public service	8	92	9130
2017	11 to 20 years in the federal public service	9	91	8866
2017	More than 20 years in the federal public service	8	92	6249
2014	Less than 3 years in the federal public service	3	97	3613
2014	3 to 10 years in the federal public service	7	93	10148
2014	11 to 20 years in the federal public service	9	91	9183
2014	More than 20 years in the federal public service	7	93	8567

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	39	162
2017	3 to 10 years in the federal public service	32	710
2017	11 to 20 years in the federal public service	30	779
2017	More than 20 years in the federal public service	25	468
2014	Less than 3 years in the federal public service	39	109
2014	3 to 10 years in the federal public service	36	734
2014	11 to 20 years in the federal public service	29	791
2014	More than 20 years in the federal public service	24	602

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	63	162
2017	3 to 10 years in the federal public service	79	710
2017	11 to 20 years in the federal public service	82	779
2017	More than 20 years in the federal public service	86	468
2014	Less than 3 years in the federal public service	61	109
2014	3 to 10 years in the federal public service	76	734
2014	11 to 20 years in the federal public service	82	791
2014	More than 20 years in the federal public service	83	602

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	2	710
2017	11 to 20 years in the federal public service	4	779
2017	More than 20 years in the federal public service	1	468
2014	3 to 10 years in the federal public service	3	734
2014	11 to 20 years in the federal public service	2	791
2014	More than 20 years in the federal public service	1	602

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	7	162
2017	3 to 10 years in the federal public service	6	710
2017	11 to 20 years in the federal public service	5	779
2017	More than 20 years in the federal public service	3	468
2014	Less than 3 years in the federal public service	6	109
2014	3 to 10 years in the federal public service	7	734
2014	11 to 20 years in the federal public service	5	791
2014	More than 20 years in the federal public service	3	602

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	22	162
2017	3 to 10 years in the federal public service	12	710
2017	11 to 20 years in the federal public service	8	779
2017	More than 20 years in the federal public service	5	468
2014	Less than 3 years in the federal public service	18	109
2014	3 to 10 years in the federal public service	11	734
2014	11 to 20 years in the federal public service	7	791
2014	More than 20 years in the federal public service	4	602

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	12	162
2017	3 to 10 years in the federal public service	9	710
2017	11 to 20 years in the federal public service	8	779
2017	More than 20 years in the federal public service	6	468
2014	Less than 3 years in the federal public service	15	109
2014	3 to 10 years in the federal public service	10	734
2014	11 to 20 years in the federal public service	10	791
2014	More than 20 years in the federal public service	11	602

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	32	160
2017	3 to 10 years in the federal public service	38	705
2017	11 to 20 years in the federal public service	28	778
2017	More than 20 years in the federal public service	20	467
2014	Less than 3 years in the federal public service	37	109
2014	3 to 10 years in the federal public service	32	732
2014	11 to 20 years in the federal public service	23	792
2014	More than 20 years in the federal public service	17	600

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	160
2017	3 to 10 years in the federal public service	26	705
2017	11 to 20 years in the federal public service	18	778
2017	More than 20 years in the federal public service	13	467
2014	Less than 3 years in the federal public service	30	109
2014	3 to 10 years in the federal public service	25	732
2014	11 to 20 years in the federal public service	18	792
2014	More than 20 years in the federal public service	15	600

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	15	160
2017	3 to 10 years in the federal public service	23	705
2017	11 to 20 years in the federal public service	19	778
2017	More than 20 years in the federal public service	14	467
2014	Less than 3 years in the federal public service	19	109
2014	3 to 10 years in the federal public service	20	732
2014	11 to 20 years in the federal public service	14	792
2014	More than 20 years in the federal public service	12	600

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	8	160
2017	3 to 10 years in the federal public service	8	705
2017	11 to 20 years in the federal public service	7	778
2017	More than 20 years in the federal public service	6	467
2014	Less than 3 years in the federal public service	7	109
2014	3 to 10 years in the federal public service	9	732
2014	11 to 20 years in the federal public service	4	792
2014	More than 20 years in the federal public service	4	600

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	29	160
2017	3 to 10 years in the federal public service	22	705
2017	11 to 20 years in the federal public service	20	778
2017	More than 20 years in the federal public service	36	467
2014	Less than 3 years in the federal public service	26	109
2014	3 to 10 years in the federal public service	24	732
2014	11 to 20 years in the federal public service	19	792
2014	More than 20 years in the federal public service	29	600

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	160
2017	3 to 10 years in the federal public service	29	705
2017	11 to 20 years in the federal public service	28	778
2017	More than 20 years in the federal public service	25	467
2014	Less than 3 years in the federal public service	12	109
2014	3 to 10 years in the federal public service	25	732
2014	11 to 20 years in the federal public service	23	792
2014	More than 20 years in the federal public service	25	600

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	9	160
2017	3 to 10 years in the federal public service	5	705
2017	11 to 20 years in the federal public service	3	778
2017	More than 20 years in the federal public service	2	467
2014	3 to 10 years in the federal public service	2	732
2014	11 to 20 years in the federal public service	2	792
2014	More than 20 years in the federal public service	3	600

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	1	705

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	7	160
2017	3 to 10 years in the federal public service	7	705
2017	11 to 20 years in the federal public service	7	778
2017	More than 20 years in the federal public service	5	467
2014	3 to 10 years in the federal public service	9	732
2014	11 to 20 years in the federal public service	7	792
2014	More than 20 years in the federal public service	5	600

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	10	160
2017	3 to 10 years in the federal public service	14	705
2017	11 to 20 years in the federal public service	13	778
2017	More than 20 years in the federal public service	11	467
2014	Less than 3 years in the federal public service	10	109
2014	3 to 10 years in the federal public service	14	732
2014	11 to 20 years in the federal public service	15	792
2014	More than 20 years in the federal public service	9	600

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	1	778

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	11	160
2017	3 to 10 years in the federal public service	15	705
2017	11 to 20 years in the federal public service	21	778
2017	More than 20 years in the federal public service	23	467
2014	Less than 3 years in the federal public service	10	109
2014	3 to 10 years in the federal public service	11	732
2014	11 to 20 years in the federal public service	19	792
2014	More than 20 years in the federal public service	21	600

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	160
2014	Less than 3 years in the federal public service	0	109
2014	3 to 10 years in the federal public service	1	732

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	160
2017	3 to 10 years in the federal public service	18	705
2017	11 to 20 years in the federal public service	19	778
2017	More than 20 years in the federal public service	16	467
2014	Less than 3 years in the federal public service	32	109
2014	3 to 10 years in the federal public service	24	732
2014	11 to 20 years in the federal public service	28	792
2014	More than 20 years in the federal public service	29	600

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	23	161
2017	3 to 10 years in the federal public service	26	706
2017	11 to 20 years in the federal public service	28	782
2017	More than 20 years in the federal public service	32	467
2014	Less than 3 years in the federal public service	20	108
2014	3 to 10 years in the federal public service	26	734
2014	11 to 20 years in the federal public service	27	792
2014	More than 20 years in the federal public service	30	603

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	8	161
2017	3 to 10 years in the federal public service	14	706
2017	11 to 20 years in the federal public service	15	782
2017	More than 20 years in the federal public service	15	467
2014	Less than 3 years in the federal public service	13	108
2014	3 to 10 years in the federal public service	14	734
2014	11 to 20 years in the federal public service	13	792
2014	More than 20 years in the federal public service	16	603

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	2	706
2017	11 to 20 years in the federal public service	4	782
2017	More than 20 years in the federal public service	4	467
2014	3 to 10 years in the federal public service	3	734
2014	11 to 20 years in the federal public service	3	792
2014	More than 20 years in the federal public service	4	603

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	161
2017	3 to 10 years in the federal public service	16	706
2017	11 to 20 years in the federal public service	24	782
2017	More than 20 years in the federal public service	24	467
2014	Less than 3 years in the federal public service	11	108
2014	3 to 10 years in the federal public service	15	734
2014	11 to 20 years in the federal public service	23	792
2014	More than 20 years in the federal public service	27	603

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	5	161
2017	3 to 10 years in the federal public service	4	706
2017	11 to 20 years in the federal public service	6	782
2017	More than 20 years in the federal public service	5	467
2014	3 to 10 years in the federal public service	5	734
2014	11 to 20 years in the federal public service	5	792
2014	More than 20 years in the federal public service	6	603

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	5	161
2017	3 to 10 years in the federal public service	6	706
2017	11 to 20 years in the federal public service	8	782
2017	More than 20 years in the federal public service	8	467
2014	3 to 10 years in the federal public service	4	734
2014	11 to 20 years in the federal public service	6	792
2014	More than 20 years in the federal public service	7	603

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	11	161
2017	3 to 10 years in the federal public service	9	706
2017	11 to 20 years in the federal public service	7	782
2017	More than 20 years in the federal public service	8	467
2014	Less than 3 years in the federal public service	13	108
2014	3 to 10 years in the federal public service	11	734
2014	11 to 20 years in the federal public service	8	792
2014	More than 20 years in the federal public service	9	603

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	4	161
2017	3 to 10 years in the federal public service	6	706
2017	11 to 20 years in the federal public service	8	782
2017	More than 20 years in the federal public service	8	467
2014	Less than 3 years in the federal public service	6	108
2014	3 to 10 years in the federal public service	7	734
2014	11 to 20 years in the federal public service	9	792
2014	More than 20 years in the federal public service	9	603

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	57	161
2017	3 to 10 years in the federal public service	52	706
2017	11 to 20 years in the federal public service	49	782
2017	More than 20 years in the federal public service	45	467
2014	Less than 3 years in the federal public service	56	108
2014	3 to 10 years in the federal public service	53	734
2014	11 to 20 years in the federal public service	49	792
2014	More than 20 years in the federal public service	43	603

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	9	154
2017	3 to 10 years in the federal public service	7	664
2017	11 to 20 years in the federal public service	6	715
2017	More than 20 years in the federal public service	5	431
2014	Less than 3 years in the federal public service	12	104
2014	3 to 10 years in the federal public service	6	706
2014	11 to 20 years in the federal public service	6	737
2014	More than 20 years in the federal public service	6	558

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	21	154
2017	3 to 10 years in the federal public service	15	664
2017	11 to 20 years in the federal public service	10	715
2017	More than 20 years in the federal public service	9	431
2014	Less than 3 years in the federal public service	24	104
2014	3 to 10 years in the federal public service	16	706
2014	11 to 20 years in the federal public service	9	737
2014	More than 20 years in the federal public service	6	558

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	9	154
2017	3 to 10 years in the federal public service	5	664
2017	11 to 20 years in the federal public service	4	715
2017	More than 20 years in the federal public service	3	431
2014	Less than 3 years in the federal public service	9	104
2014	3 to 10 years in the federal public service	5	706
2014	11 to 20 years in the federal public service	3	737
2014	More than 20 years in the federal public service	4	558

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	3	154
2017	3 to 10 years in the federal public service	3	664
2017	11 to 20 years in the federal public service	2	715
2017	More than 20 years in the federal public service	1	431
2014	3 to 10 years in the federal public service	4	706
2014	11 to 20 years in the federal public service	2	737
2014	More than 20 years in the federal public service	3	558

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	3	154
2017	3 to 10 years in the federal public service	2	664
2017	11 to 20 years in the federal public service	2	715
2017	More than 20 years in the federal public service	3	431
2014	Less than 3 years in the federal public service	6	104
2014	3 to 10 years in the federal public service	3	706
2014	11 to 20 years in the federal public service	2	737
2014	More than 20 years in the federal public service	4	558

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	5	154
2017	3 to 10 years in the federal public service	4	664
2017	11 to 20 years in the federal public service	5	715
2017	More than 20 years in the federal public service	7	431
2014	3 to 10 years in the federal public service	3	706
2014	11 to 20 years in the federal public service	6	737
2014	More than 20 years in the federal public service	5	558

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	10	154
2017	3 to 10 years in the federal public service	10	664
2017	11 to 20 years in the federal public service	8	715
2017	More than 20 years in the federal public service	8	431
2014	Less than 3 years in the federal public service	11	104
2014	3 to 10 years in the federal public service	11	706
2014	11 to 20 years in the federal public service	10	737
2014	More than 20 years in the federal public service	8	558

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	14	154
2017	3 to 10 years in the federal public service	11	664
2017	11 to 20 years in the federal public service	8	715
2017	More than 20 years in the federal public service	8	431
2014	Less than 3 years in the federal public service	13	104
2014	3 to 10 years in the federal public service	10	706
2014	11 to 20 years in the federal public service	8	737
2014	More than 20 years in the federal public service	6	558

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	8	154
2017	3 to 10 years in the federal public service	10	664
2017	11 to 20 years in the federal public service	11	715
2017	More than 20 years in the federal public service	11	431
2014	Less than 3 years in the federal public service	10	104
2014	3 to 10 years in the federal public service	9	706
2014	11 to 20 years in the federal public service	11	737
2014	More than 20 years in the federal public service	11	558

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	16	154
2017	3 to 10 years in the federal public service	20	664
2017	11 to 20 years in the federal public service	22	715
2017	More than 20 years in the federal public service	23	431
2014	Less than 3 years in the federal public service	14	104
2014	3 to 10 years in the federal public service	18	706
2014	11 to 20 years in the federal public service	21	737
2014	More than 20 years in the federal public service	17	558

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	5	154
2017	3 to 10 years in the federal public service	8	664
2017	11 to 20 years in the federal public service	7	715
2017	More than 20 years in the federal public service	8	431
2014	Less than 3 years in the federal public service	5	104
2014	3 to 10 years in the federal public service	7	706
2014	11 to 20 years in the federal public service	9	737
2014	More than 20 years in the federal public service	6	558

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	37	154
2017	3 to 10 years in the federal public service	41	664
2017	11 to 20 years in the federal public service	45	715
2017	More than 20 years in the federal public service	41	431
2014	Less than 3 years in the federal public service	34	104
2014	3 to 10 years in the federal public service	42	706
2014	11 to 20 years in the federal public service	45	737
2014	More than 20 years in the federal public service	37	558

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	154
2017	3 to 10 years in the federal public service	1	664
2017	11 to 20 years in the federal public service	2	715
2014	Less than 3 years in the federal public service	0	104
2014	3 to 10 years in the federal public service	1	706
2014	11 to 20 years in the federal public service	2	737
2014	More than 20 years in the federal public service	3	558

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	55	154
2017	3 to 10 years in the federal public service	57	664
2017	11 to 20 years in the federal public service	61	715
2017	More than 20 years in the federal public service	64	431
2014	Less than 3 years in the federal public service	51	104
2014	3 to 10 years in the federal public service	63	706
2014	11 to 20 years in the federal public service	63	737
2014	More than 20 years in the federal public service	66	558

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	1	715
2017	More than 20 years in the federal public service	1	431

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	13	154
2017	3 to 10 years in the federal public service	14	664
2017	11 to 20 years in the federal public service	15	715
2017	More than 20 years in the federal public service	12	431
2014	Less than 3 years in the federal public service	11	104
2014	3 to 10 years in the federal public service	12	706
2014	11 to 20 years in the federal public service	14	737
2014	More than 20 years in the federal public service	14	558

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	89	11	162
2017	3 to 10 years in the federal public service	93	7	705
2017	11 to 20 years in the federal public service	93	7	786
2017	More than 20 years in the federal public service	95	5	470

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	16	12	1	1	31	10	77	3	4532
2017	3 to 10 years in the federal public service	22	20	19	3	3	28	6	63	9	9138
2017	11 to 20 years in the federal public service	20	20	22	4	4	26	5	57	11	8879
2017	More than 20 years in the federal public service	21	23	22	4	3	24	4	60	10	6272
2014	Less than 3 years in the federal public service	30	15	11	1	1	33	10	78	3	3616
2014	3 to 10 years in the federal public service	23	18	18	3	2	29	7	64	8	10147
2014	11 to 20 years in the federal public service	21	19	22	4	3	27	5	58	10	9197
2014	More than 20 years in the federal public service	23	22	22	3	3	24	4	62	9	8591

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	25	8	1	1	12	2	88	3	4528
2017	3 to 10 years in the federal public service	36	32	15	3	3	9	1	77	7	9122
2017	11 to 20 years in the federal public service	34	33	17	4	4	8	1	74	8	8858
2017	More than 20 years in the federal public service	33	35	17	4	3	7	1	75	7	6250
2014	Less than 3 years in the federal public service	51	26	9	1	1	11	2	88	2	3613
2014	3 to 10 years in the federal public service	39	31	14	3	2	10	1	79	5	10146
2014	11 to 20 years in the federal public service	35	32	16	4	3	9	1	75	7	9196
2014	More than 20 years in the federal public service	35	34	16	4	3	8	1	76	7	8578
2011	Less than 3 years in the federal public service	57	28	7	2	1	5	0	90	2	2766
2011	3 to 10 years in the federal public service	44	37	10	3	2	4	0	84	5	11281
2011	11 to 20 years in the federal public service	40	38	11	4	3	4	0	81	7	8470
2011	More than 20 years in the federal public service	41	38	11	4	2	4	0	82	6	8784

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	28	19	11	11	1	2	58	23	4533
2017	3 to 10 years in the federal public service	25	28	19	12	13	1	2	55	26	9133
2017	11 to 20 years in the federal public service	27	29	19	12	11	1	2	57	23	8871
2017	More than 20 years in the federal public service	29	26	19	12	11	1	2	56	24	6254

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	31	21	8	4	1	2	66	12	4530
2017	3 to 10 years in the federal public service	21	31	27	13	7	0	2	52	21	9119
2017	11 to 20 years in the federal public service	16	28	28	16	10	0	1	45	27	8872
2017	More than 20 years in the federal public service	15	26	28	18	11	0	1	42	30	6259

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	25	12	6	3	1	6	76	10	4529
2017	3 to 10 years in the federal public service	28	30	20	11	7	1	4	61	18	9113
2017	11 to 20 years in the federal public service	21	30	23	14	8	0	3	53	23	8857
2017	More than 20 years in the federal public service	18	29	25	16	10	1	2	48	26	6249

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	23	14	7	4	3	4	73	12	4531
2017	3 to 10 years in the federal public service	29	24	19	12	9	2	4	57	22	9127
2017	11 to 20 years in the federal public service	23	24	21	15	11	2	4	50	28	8871
2017	More than 20 years in the federal public service	20	24	24	16	12	1	3	46	30	6253

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	13	5	2	1	1	12	91	3	4512
2017	3 to 10 years in the federal public service	57	17	7	2	1	1	15	87	4	9116
2017	11 to 20 years in the federal public service	52	18	8	3	2	1	16	84	6	8863
2017	More than 20 years in the federal public service	46	19	10	4	2	1	18	80	8	6237

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	27	16	7	4	1	73	11	4520
2017	3 to 10 years in the federal public service	33	30	20	9	6	1	64	15	9095
2017	11 to 20 years in the federal public service	28	31	22	11	7	1	60	18	8848
2017	More than 20 years in the federal public service	30	32	22	9	5	1	63	14	6224

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	27	15	5	3	1	3	75	8	4519
2017	3 to 10 years in the federal public service	28	33	21	9	5	1	2	64	15	9084
2017	11 to 20 years in the federal public service	24	34	23	11	6	1	2	59	17	8837
2017	More than 20 years in the federal public service	24	34	22	11	6	1	2	60	17	6220

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	27	17	7	3	1	3	73	10	4521
2017	3 to 10 years in the federal public service	24	32	22	13	6	1	2	58	19	9086
2017	11 to 20 years in the federal public service	17	30	24	16	9	1	2	49	26	8848
2017	More than 20 years in the federal public service	16	31	25	17	9	1	1	47	27	6225

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	28	15	7	3	1	3	74	10	4521
2017	3 to 10 years in the federal public service	33	31	18	10	5	1	2	65	16	9090
2017	11 to 20 years in the federal public service	27	33	20	11	6	1	2	62	18	8843
2017	More than 20 years in the federal public service	28	33	20	10	5	1	2	63	16	6221

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	32	19	8	5	1	2	67	14	4513
2017	3 to 10 years in the federal public service	27	32	22	11	6	1	2	60	18	9070
2017	11 to 20 years in the federal public service	22	31	23	14	8	1	2	54	23	8832
2017	More than 20 years in the federal public service	19	30	25	16	9	1	2	50	25	6211

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	20	9	3	2	2	86	5	4528
2017	3 to 10 years in the federal public service	53	24	12	5	3	2	79	9	9129
2017	11 to 20 years in the federal public service	49	24	13	6	4	3	76	10	8886
2017	More than 20 years in the federal public service	50	25	14	5	3	3	77	9	6260

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	80	8	3	2	2	1	4	93	4	4526
2017	3 to 10 years in the federal public service	70	13	6	3	3	1	4	87	7	9123
2017	11 to 20 years in the federal public service	66	15	6	4	3	1	4	85	8	8884
2017	More than 20 years in the federal public service	68	14	7	4	3	1	4	86	7	6259

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	16	5	2	1	3	92	3	4514
2017	3 to 10 years in the federal public service	58	26	8	3	2	2	86	5	9116
2017	11 to 20 years in the federal public service	53	29	10	3	2	2	85	5	8874
2017	More than 20 years in the federal public service	53	30	10	3	2	3	85	5	6267

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	13	4	2	2	1	3	91	4	4523
2017	3 to 10 years in the federal public service	60	20	8	5	4	1	2	82	9	9124
2017	11 to 20 years in the federal public service	55	22	10	6	5	0	2	79	11	8872
2017	More than 20 years in the federal public service	54	23	10	6	4	1	2	79	10	6257

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	4	1	1	0	1	24	97	1	4520
2017	3 to 10 years in the federal public service	55	9	3	1	1	1	30	93	3	9115
2017	11 to 20 years in the federal public service	48	12	5	2	1	0	32	88	4	8871
2017	More than 20 years in the federal public service	45	16	6	2	1	0	29	87	5	6253

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	13	7	3	1	1	6	88	5	4486
2017	3 to 10 years in the federal public service	58	19	9	3	2	1	8	84	6	9088
2017	11 to 20 years in the federal public service	57	21	9	3	1	1	8	85	5	8825
2017	More than 20 years in the federal public service	57	22	9	3	1	0	8	86	4	6220

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	17	15	13	18	1	2	53	32	4527
2017	3 to 10 years in the federal public service	47	19	10	8	11	1	3	69	20	9135
2017	11 to 20 years in the federal public service	58	19	8	5	5	1	5	82	10	8885
2017	More than 20 years in the federal public service	66	15	6	3	3	1	6	87	7	6265

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	27	10	4	2	0	2	83	6	4523
2017	3 to 10 years in the federal public service	44	31	14	5	2	0	3	77	8	9120
2017	11 to 20 years in the federal public service	41	33	15	5	3	0	3	76	8	8873
2017	More than 20 years in the federal public service	45	31	13	5	2	1	3	79	7	6247

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	39	31	7	3	59	10	4534
2017	3 to 10 years in the federal public service	12	33	37	12	5	46	17	9146
2017	11 to 20 years in the federal public service	10	28	40	15	6	39	21	8888
2017	More than 20 years in the federal public service	11	26	41	15	7	37	22	6271

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	12	36	28	17	1	46	18	4519
2017	3 to 10 years in the federal public service	8	18	41	23	9	0	32	26	9102
2017	11 to 20 years in the federal public service	10	21	42	20	7	0	27	31	8842
2017	More than 20 years in the federal public service	10	22	43	18	7	0	25	32	6249

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	38	14	6	3	7	1	74	10	4527
2017	3 to 10 years in the federal public service	26	43	15	8	5	3	0	71	13	9119
2017	11 to 20 years in the federal public service	27	44	15	7	5	2	0	72	12	8869
2017	More than 20 years in the federal public service	27	44	15	6	4	3	0	74	11	6248

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	30	41	14	8	3	3	74	12	4531
2017	3 to 10 years in the federal public service	18	41	18	13	8	2	60	21	9132
2017	11 to 20 years in the federal public service	17	39	18	15	10	2	56	25	8873
2017	More than 20 years in the federal public service	17	40	19	13	9	2	58	23	6263

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	11	89	4526
2017	3 to 10 years in the federal public service	17	83	9134
2017	11 to 20 years in the federal public service	20	80	8884
2017	More than 20 years in the federal public service	17	83	6260
2014	Less than 3 years in the federal public service	10	90	3606
2014	3 to 10 years in the federal public service	16	84	10141
2014	11 to 20 years in the federal public service	17	83	9178
2014	More than 20 years in the federal public service	16	84	8581

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	80	20	501
2017	3 to 10 years in the federal public service	80	20	1531
2017	11 to 20 years in the federal public service	81	19	1723
2017	More than 20 years in the federal public service	80	20	1071
2014	Less than 3 years in the federal public service	82	18	366
2014	3 to 10 years in the federal public service	84	16	1588
2014	11 to 20 years in the federal public service	79	21	1529
2014	More than 20 years in the federal public service	80	20	1335

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	34	6	5	2	1	2	87	7	402
2017	3 to 10 years in the federal public service	46	35	6	7	5	0	0	82	13	1227
2017	11 to 20 years in the federal public service	41	38	6	9	5	1	0	80	14	1394
2017	More than 20 years in the federal public service	44	38	5	8	5	0	0	82	12	850
2014	Less than 3 years in the federal public service	60	30	4	4	2	0	0	91	5	302
2014	3 to 10 years in the federal public service	53	33	4	6	3	0	0	86	9	1338
2014	11 to 20 years in the federal public service	49	33	6	7	5	1	0	82	12	1210
2014	More than 20 years in the federal public service	50	32	6	7	4	0	1	83	12	1068

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	26	16	9	7	5	2	38	62	4536
2017	3 to 10 years in the federal public service	33	29	18	8	7	5	1	35	65	9144
2017	11 to 20 years in the federal public service	40	28	16	7	5	4	1	42	58	8890
2017	More than 20 years in the federal public service	44	27	14	6	5	3	1	46	54	6269

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	2615
2017	3 to 10 years in the federal public service	21	5563
2017	11 to 20 years in the federal public service	14	4891
2017	More than 20 years in the federal public service	12	3189

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	42	2615
2017	3 to 10 years in the federal public service	38	5563
2017	11 to 20 years in the federal public service	33	4891
2017	More than 20 years in the federal public service	26	3189

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	20	2615
2017	3 to 10 years in the federal public service	17	5563
2017	11 to 20 years in the federal public service	15	4891
2017	More than 20 years in the federal public service	12	3189

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	25	2615
2017	3 to 10 years in the federal public service	41	5563
2017	11 to 20 years in the federal public service	41	4891
2017	More than 20 years in the federal public service	35	3189

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	2	2615
2017	3 to 10 years in the federal public service	6	5563
2017	11 to 20 years in the federal public service	4	4891
2017	More than 20 years in the federal public service	2	3189

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	37	2615
2017	3 to 10 years in the federal public service	41	5563
2017	11 to 20 years in the federal public service	45	4891
2017	More than 20 years in the federal public service	53	3189

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	10	68	12	5	1	4	2574
2017	3 to 10 years in the federal public service	6	61	16	7	3	7	5479
2017	11 to 20 years in the federal public service	7	59	17	8	3	6	4839
2017	More than 20 years in the federal public service	7	60	16	8	3	6	3152

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	20	24	16	15	13	3	9	50	32	2640
2017	3 to 10 years in the federal public service	9	23	17	16	21	2	11	38	43	5604
2017	11 to 20 years in the federal public service	9	20	19	17	21	3	11	34	44	4946
2017	More than 20 years in the federal public service	8	20	19	18	21	2	13	32	45	3238

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	18	16	18	26	4	10	31	51	2642
2017	3 to 10 years in the federal public service	4	16	15	18	36	2	9	23	61	5603
2017	11 to 20 years in the federal public service	4	15	15	21	33	2	10	22	61	4944
2017	More than 20 years in the federal public service	4	15	17	21	31	2	10	22	59	3228

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canada Revenue Agency by Question 105. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me