2017 Public Service Employee Survey Results for Canada Revenue Agency by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 30 49 4 12 5 0 0 79 17 22769
2017 Seasonal 47 35 3 12 4 0 0 82 16 77
2017 Term 46 43 3 6 1 0 0 89 7 5470
2017 Casual 39 51 3 4 3 0 0 91 6 140
2017 Student 59 31 2 5 1 0 0 91 7 661
2014 Indeterminate (permanent) 35 48 4 10 3 0 0 83 13 25647
2014 Seasonal 54 40 5 0 2 0 0 94 2 65
2014 Term 47 44 3 5 1 0 0 91 6 5621
2014 Casual 38 52 2 5 2 2 0 91 7 179
2014 Student 58 36 1 4 1 0 0 94 5 398
2011 Indeterminate (permanent) 38 48 4 8 3 0 0 86 11 26734
2011 Seasonal 58 32 1 7 0 1 0 91 7 71
2011 Term 47 44 3 5 1 0 0 91 7 4329
2011 Casual 59 35 4 1 1 0 0 95 2 130
2011 Student 58 39 1 2 0 0 0 97 2 225
2008 Indeterminate (permanent) 37 49 4 8 3 0 0 86 10 24484
2008 Seasonal 42 48 0 10 0 0 0 90 10 50
2008 Term 47 44 3 4 1 0 0 92 5 4042
2008 Casual 44 51 3 2 0 0 0 95 2 156
2008 Student 52 43 2 3 1 0 0 94 4 329
2008 Governor-in-council appointment 26 57 9 9 0 0 0 82 9 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 71 21 3 2 1 1 1 94 3 22716
2017 Seasonal 69 21 4 3 1 1 1 92 4 77
2017 Term 80 15 2 1 0 0 1 97 1 5456
2017 Casual 63 32 4 1 0 0 0 95 1 140
2017 Student 87 9 1 2 0 0 0 97 2 659
2014 Indeterminate (permanent) 73 19 3 2 1 1 1 94 3 25651
2014 Seasonal 78 18 2 2 0 0 0 97 2 65
2014 Term 82 15 1 1 1 0 1 97 1 5620
2014 Casual 68 22 4 1 1 2 2 94 2 179
2014 Student 88 8 1 2 1 0 0 97 2 398
2011 Indeterminate (permanent) 75 18 3 2 1 1 1 94 3 26736
2011 Seasonal 79 17 1 3 0 0 0 96 3 71
2011 Term 82 14 2 1 0 0 1 97 2 4330
2011 Casual 78 21 1 0 0 0 1 99 0 130
2011 Student 83 13 1 1 0 0 1 97 1 225
2008 Indeterminate (permanent) 74 19 3 2 1 1 1 94 3 24463
2008 Seasonal 84 10 2 0 2 2 0 96 2 50
2008 Term 81 15 2 1 1 0 0 97 2 4040
2008 Casual 80 19 0 1 0 0 0 99 1 156
2008 Student 86 10 1 2 1 0 0 96 2 330
2008 Governor-in-council appointment 53 29 18 0 0 0 0 82 0 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 69 17 4 5 2 0 2 88 7 22755
2017 Seasonal 70 13 3 4 5 0 5 88 10 77
2017 Term 78 14 3 2 1 0 1 94 3 5461
2017 Casual 56 30 6 5 2 1 0 86 7 140
2017 Student 78 12 3 4 1 0 1 91 6 660
2014 Indeterminate (permanent) 70 17 4 4 3 0 2 88 7 25642
2014 Seasonal 82 15 2 0 0 0 2 98 0 65
2014 Term 78 14 3 2 1 0 2 93 4 5620
2014 Casual 54 27 7 7 2 2 1 84 9 179
2014 Student 76 12 4 3 2 2 2 91 5 397
2011 Indeterminate (permanent) 71 16 4 5 3 0 2 89 7 26715
2011 Seasonal 87 7 0 0 0 2 4 100 0 71
2011 Term 78 13 3 2 2 0 1 93 4 4324
2011 Casual 62 18 8 9 2 0 2 81 10 130
2011 Student 75 16 4 4 1 0 0 91 5 225
2008 Indeterminate (permanent) 71 16 4 5 3 0 1 89 8 24480
2008 Seasonal 78 12 6 2 2 0 0 90 4 50
2008 Term 77 13 3 3 2 0 1 92 5 4039
2008 Casual 66 18 4 7 2 1 3 87 9 156
2008 Student 77 12 3 5 3 0 0 89 8 330
2008 Governor-in-council appointment 53 29 9 0 9 0 0 82 9 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 38 37 7 12 7 0 0 74 19 22739
2017 Seasonal 48 39 5 5 3 0 0 87 8 77
2017 Term 51 34 6 6 2 0 0 86 9 5463
2017 Casual 31 42 15 6 4 0 1 74 11 140
2017 Student 68 26 3 3 1 0 0 93 4 659
2014 Indeterminate (permanent) 43 35 7 10 6 0 0 78 16 25642
2014 Seasonal 49 38 9 3 0 0 0 88 3 65
2014 Term 51 35 5 6 2 0 0 86 9 5616
2014 Casual 30 42 11 11 4 1 0 74 15 179
2014 Student 69 27 2 1 1 0 0 95 2 398
2011 Indeterminate (permanent) 41 39 7 9 4 0 0 80 13 26660
2011 Seasonal 53 28 4 7 7 0 0 81 14 70
2011 Term 48 37 6 6 3 0 0 85 8 4308
2011 Casual 48 36 8 3 4 1 0 85 7 129
2011 Student 55 38 4 3 1 0 0 93 3 223

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 22 44 11 16 7 0 0 66 23 22757
2017 Seasonal 41 31 10 10 7 0 0 73 17 77
2017 Term 32 43 9 11 4 0 0 75 16 5463
2017 Casual 31 49 11 5 4 0 0 80 9 139
2017 Student 45 36 8 8 2 0 0 81 10 661
2014 Indeterminate (permanent) 24 43 11 15 7 0 0 67 22 25637
2014 Seasonal 31 45 12 9 3 0 0 75 12 65
2014 Term 32 45 8 10 4 0 0 78 14 5614
2014 Casual 24 51 11 8 3 2 0 77 12 179
2014 Student 41 39 8 9 3 0 0 80 12 398
2011 Indeterminate (permanent) 25 45 12 12 5 0 1 71 18 26703
2011 Seasonal 41 37 10 8 4 0 0 77 13 71
2011 Term 33 43 8 11 3 0 0 77 15 4329
2011 Casual 35 45 12 6 1 0 2 81 7 130
2011 Student 34 38 12 10 2 0 4 76 12 225
2008 Indeterminate (permanent) 24 46 12 12 6 0 0 70 18 24479
2008 Seasonal 26 50 6 16 2 0 0 76 18 50
2008 Term 33 46 8 9 4 0 0 80 12 4039
2008 Casual 27 44 13 12 4 0 0 72 15 156
2008 Student 29 37 12 13 5 1 3 69 18 330
2008 Governor-in-council appointment 17 27 39 9 9 0 0 43 18 10

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 38 39 12 6 4 0 0 78 10 22740
2017 Seasonal 37 35 18 5 5 0 0 72 10 77
2017 Term 33 41 14 7 4 0 0 74 11 5463
2017 Casual 28 50 17 2 3 0 0 78 5 139
2017 Student 31 39 16 10 3 0 0 70 14 660
2014 Indeterminate (permanent) 38 40 12 6 4 0 0 78 10 25649
2014 Seasonal 43 37 12 5 3 0 0 80 8 65
2014 Term 34 40 15 7 4 0 0 74 10 5619
2014 Casual 33 42 16 3 2 2 1 78 6 179
2014 Student 25 46 14 9 5 1 1 72 14 398
2011 Indeterminate (permanent) 39 38 12 6 4 0 0 77 10 26710
2011 Seasonal 41 28 16 8 7 0 0 69 15 71
2011 Term 36 37 14 7 5 0 0 73 13 4326
2011 Casual 38 37 17 5 2 0 0 75 8 130
2011 Student 31 45 10 8 5 1 1 77 13 224
2008 Indeterminate (permanent) 34 43 12 7 4 0 0 77 11 24485
2008 Seasonal 34 38 16 8 2 0 2 73 10 50
2008 Term 29 44 15 7 5 0 0 73 12 4042
2008 Casual 23 48 19 5 5 0 0 71 10 156
2008 Student 18 42 19 13 7 0 1 61 21 330
2008 Governor-in-council appointment 26 66 0 9 0 0 0 91 9 10

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 44 39 8 6 3 0 0 83 9 22722
2017 Seasonal 48 23 13 10 5 0 0 71 16 77
2017 Term 40 40 10 6 3 0 0 80 9 5458
2017 Casual 34 48 11 4 3 0 0 82 6 140
2017 Student 38 41 11 7 3 0 0 80 10 657
2014 Indeterminate (permanent) 43 39 9 6 3 0 0 83 9 25631
2014 Seasonal 46 35 8 9 2 0 0 82 11 65
2014 Term 39 40 11 7 3 0 0 79 10 5614
2014 Casual 35 43 13 6 1 2 0 80 7 179
2014 Student 32 46 9 10 2 0 0 79 12 398
2011 Indeterminate (permanent) 41 42 8 5 3 0 0 83 8 26714
2011 Seasonal 42 38 4 10 4 1 0 82 14 71
2011 Term 36 41 10 8 5 0 0 77 12 4327
2011 Casual 32 44 13 8 3 0 0 76 11 130
2011 Student 35 40 11 7 5 0 2 76 13 225
2008 Indeterminate (permanent) 39 45 8 5 3 0 0 85 8 24491
2008 Seasonal 28 50 16 2 2 2 0 80 4 50
2008 Term 35 44 10 6 4 0 0 79 10 4039
2008 Casual 26 53 10 9 3 0 0 79 12 156
2008 Student 25 46 11 12 5 0 2 72 17 330
2008 Governor-in-council appointment 34 57 0 9 0 0 0 91 9 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 44 39 7 6 2 0 0 84 9 22691
2017 Seasonal 54 33 3 5 5 0 0 87 10 77
2017 Term 55 35 6 4 1 0 0 89 5 5453
2017 Casual 46 42 7 2 2 0 0 89 4 140
2017 Student 67 28 4 1 0 0 0 95 1 658
2014 Indeterminate (permanent) 45 38 8 6 2 0 0 84 8 25631
2014 Seasonal 54 34 8 3 2 0 0 88 5 65
2014 Term 53 36 6 4 1 0 0 89 5 5614
2014 Casual 41 46 7 4 1 2 0 89 5 177
2014 Student 65 29 4 1 1 0 1 95 2 396

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 43 35 9 7 5 0 0 79 12 22731
2017 Seasonal 39 35 10 8 5 0 3 76 13 77
2017 Term 48 33 10 5 2 0 1 82 8 5459
2017 Casual 36 35 19 6 1 0 3 73 8 140
2017 Student 65 24 7 2 0 1 1 91 2 657
2014 Indeterminate (permanent) 41 36 11 7 5 0 0 77 12 25643
2014 Seasonal 41 43 11 2 2 0 2 86 3 65
2014 Term 44 34 12 6 3 1 1 79 9 5616
2014 Casual 33 37 17 4 4 2 2 73 9 179
2014 Student 59 26 9 2 0 2 3 88 3 398
2011 Indeterminate (permanent) 41 39 10 6 3 0 1 80 10 26715
2011 Seasonal 35 30 20 8 4 1 1 67 13 71
2011 Term 41 37 11 6 3 1 1 79 9 4324
2011 Casual 34 38 17 7 2 1 1 73 9 129
2011 Student 62 24 7 4 0 0 2 88 4 224

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 30 21 13 9 11 2 14 60 24 22714
2017 Seasonal 40 24 9 5 9 3 10 73 16 77
2017 Term 40 20 13 4 4 4 14 74 10 5461
2017 Casual 37 39 8 3 2 2 9 85 6 140
2017 Student 25 12 13 6 5 7 33 61 17 658
2014 Indeterminate (permanent) 29 22 13 10 11 2 13 60 25 25642
2014 Seasonal 40 26 14 3 0 6 11 80 4 65
2014 Term 38 21 13 5 5 5 13 73 12 5617
2014 Casual 38 27 8 4 3 6 14 81 9 179
2014 Student 23 12 16 6 5 4 34 57 18 398
2011 Indeterminate (permanent) 30 22 12 10 11 2 13 62 25 26718
2011 Seasonal 34 18 11 4 13 6 14 65 21 71
2011 Term 38 21 12 6 6 4 14 72 14 4325
2011 Casual 43 21 9 3 4 2 18 80 9 130
2011 Student 23 12 17 5 4 5 36 58 14 224
2008 Indeterminate (permanent) 33 23 11 10 10 2 11 64 23 24480
2008 Seasonal 38 14 12 4 6 6 20 70 14 50
2008 Term 36 21 13 6 6 4 15 70 14 4034
2008 Casual 37 19 11 2 6 1 25 75 11 155
2008 Student 25 15 13 5 5 3 34 63 17 330
2008 Governor-in-council appointment 43 29 0 9 19 0 0 72 28 10

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 30 45 12 8 5 0 0 76 12 22750
2017 Seasonal 38 38 16 7 3 0 0 75 9 77
2017 Term 34 45 12 6 3 0 0 79 9 5467
2017 Casual 32 50 9 6 2 1 0 82 9 139
2017 Student 32 45 13 7 2 0 0 78 10 658
2014 Indeterminate (permanent) 30 46 12 8 4 0 0 76 12 25650
2014 Seasonal 31 48 14 3 5 0 0 78 8 65
2014 Term 34 45 12 5 3 0 0 80 8 5618
2014 Casual 29 49 13 4 3 1 0 79 7 179
2014 Student 30 46 12 10 2 0 0 77 11 398
2011 Indeterminate (permanent) 33 44 12 7 4 0 0 76 12 26693
2011 Seasonal 38 42 11 6 3 0 0 80 8 71
2011 Term 36 42 12 6 4 0 0 78 10 4317
2011 Casual 36 44 15 1 4 0 0 80 5 130
2011 Student 33 45 13 5 4 0 0 78 9 225
2008 Indeterminate (permanent) 33 44 11 7 4 0 0 78 11 24370
2008 Seasonal 30 50 8 10 2 0 0 80 12 50
2008 Term 35 44 13 5 3 0 0 79 9 4027
2008 Casual 27 46 17 6 4 0 0 73 10 155
2008 Student 27 42 15 12 4 0 0 69 16 327
2008 Governor-in-council appointment 54 28 9 9 0 0 0 82 9 10

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 21 37 17 14 10 0 0 59 24 22735
2017 Seasonal 26 33 19 10 12 0 0 59 22 77
2017 Term 28 38 18 10 5 1 0 66 16 5463
2017 Casual 21 42 23 7 6 0 1 63 14 139
2017 Student 43 37 12 6 1 1 0 81 7 659
2014 Indeterminate (permanent) 20 36 18 15 11 0 0 56 26 25642
2014 Seasonal 21 35 18 15 9 0 0 57 25 65
2014 Term 25 38 18 13 6 1 0 63 19 5618
2014 Casual 14 44 24 12 3 2 0 59 16 179
2014 Student 38 39 13 8 3 0 1 77 10 398
2011 Indeterminate (permanent) 18 39 17 15 10 0 0 57 25 26738
2011 Seasonal 20 52 14 10 4 0 0 72 14 71
2011 Term 22 41 15 14 7 1 0 64 21 4323
2011 Casual 17 36 28 12 4 1 2 54 17 130
2011 Student 43 38 10 5 2 1 2 83 6 225

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 30 45 11 10 4 0 0 75 13 22725
2017 Seasonal 54 29 9 5 3 0 0 83 8 77
2017 Term 44 41 8 5 2 0 0 85 7 5462
2017 Casual 37 53 8 1 1 0 1 90 2 139
2017 Student 44 39 10 6 1 0 0 83 7 660

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 41 41 10 5 3 0 0 83 8 22711
2017 Seasonal 54 29 13 1 3 0 0 83 4 77
2017 Term 51 36 8 3 2 1 0 87 5 5465
2017 Casual 35 55 7 3 0 1 0 91 3 138
2017 Student 53 35 7 3 1 0 0 89 4 659
2014 Indeterminate (permanent) 40 41 11 5 3 1 0 82 7 25634
2014 Seasonal 45 40 8 3 5 0 0 85 8 65
2014 Term 47 39 9 3 2 0 0 86 5 5620
2014 Casual 35 46 14 2 1 1 1 83 3 179
2014 Student 45 38 9 6 1 2 0 85 6 398
2011 Indeterminate (permanent) 38 44 10 5 2 1 0 83 7 26735
2011 Seasonal 44 39 6 7 1 3 0 86 9 71
2011 Term 43 41 9 4 2 1 0 85 6 4325
2011 Casual 38 42 18 2 0 1 0 81 2 130
2011 Student 43 42 8 5 2 0 0 85 7 225
2008 Indeterminate (permanent) 43 41 9 4 2 1 0 85 6 24485
2008 Seasonal 42 46 4 4 4 0 0 88 8 50
2008 Term 51 38 6 2 1 1 0 90 3 4039
2008 Casual 34 46 15 4 1 1 0 80 5 156
2008 Student 40 40 10 5 4 1 0 81 10 330
2008 Governor-in-council appointment 72 28 0 0 0 0 0 100 0 10

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 24 38 16 12 9 0 0 63 22 22714
2017 Seasonal 31 37 18 8 5 0 0 69 13 77
2017 Term 31 39 16 9 5 1 0 70 14 5461
2017 Casual 22 44 22 9 4 0 0 65 13 139
2017 Student 47 37 11 4 1 0 0 84 5 660

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 51 35 9 3 2 0 0 87 5 22696
2017 Seasonal 52 35 9 3 1 0 0 87 4 77
2017 Term 53 33 10 3 1 0 0 86 4 5453
2017 Casual 44 46 9 1 0 0 0 90 1 140
2017 Student 44 37 13 5 1 0 0 81 6 659
2014 Indeterminate (permanent) 60 29 8 2 1 0 0 89 3 25633
2014 Seasonal 57 29 11 0 3 0 0 86 3 65
2014 Term 65 25 7 2 1 0 0 91 3 5618
2014 Casual 56 32 7 2 1 1 0 90 3 178
2014 Student 56 31 10 3 0 0 0 87 4 398
2011 Indeterminate (permanent) 59 30 8 2 1 0 0 89 3 26738
2011 Seasonal 63 31 1 1 1 1 0 96 3 71
2011 Term 61 28 7 2 1 0 0 90 3 4328
2011 Casual 57 35 6 2 1 0 0 92 2 130
2011 Student 54 33 8 3 2 1 0 88 4 225

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 25 40 13 13 8 0 0 65 21 22677
2017 Seasonal 20 34 17 9 15 1 4 57 25 76
2017 Term 26 38 17 11 7 1 1 65 18 5448
2017 Casual 15 39 21 16 6 2 1 55 23 140
2017 Student 36 37 14 9 3 0 1 74 12 659
2014 Indeterminate (permanent) 21 41 13 14 11 0 0 62 25 25652
2014 Seasonal 15 32 28 14 9 0 2 48 23 65
2014 Term 22 39 18 13 7 1 1 61 21 5618
2014 Casual 14 35 28 18 3 1 0 49 22 179
2014 Student 30 38 16 11 2 1 3 71 13 398
2011 Indeterminate (permanent) 28 41 13 11 7 0 0 69 18 26709
2011 Seasonal 24 30 17 10 13 3 4 58 24 71
2011 Term 25 39 16 11 7 1 1 66 18 4320
2011 Casual 21 38 24 10 5 1 2 61 15 130
2011 Student 34 44 10 5 3 1 4 81 8 225

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 28 35 16 12 8 0 0 64 20 22678
2017 Seasonal 21 30 22 9 14 1 3 53 24 77
2017 Term 30 34 19 10 6 0 1 65 16 5448
2017 Casual 19 42 24 9 6 1 0 61 15 139
2017 Student 42 31 15 7 3 0 1 74 10 659
2014 Indeterminate (permanent) 26 36 16 13 9 0 0 62 22 25646
2014 Seasonal 25 23 23 18 6 0 5 50 26 65
2014 Term 26 35 19 11 7 0 1 62 18 5618
2014 Casual 17 40 24 13 4 1 1 58 18 179
2014 Student 37 35 18 8 2 1 1 73 9 397

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 29 40 14 10 6 0 0 70 16 22671
2017 Seasonal 47 34 11 4 3 1 0 82 7 77
2017 Term 40 40 11 7 3 0 0 80 10 5452
2017 Casual 29 56 9 4 2 0 0 85 6 140
2017 Student 50 35 9 3 1 1 1 87 4 658
2014 Indeterminate (permanent) 28 40 15 10 6 0 0 69 16 25647
2014 Seasonal 35 41 15 3 5 0 0 77 8 65
2014 Term 37 41 12 6 3 0 0 79 9 5617
2014 Casual 23 55 14 6 1 1 0 79 7 179
2014 Student 47 37 10 4 1 2 1 85 5 397
2011 Indeterminate (permanent) 36 42 11 7 3 1 0 79 10 26695
2011 Seasonal 46 38 6 7 0 3 0 86 8 68
2011 Term 45 38 9 5 2 1 0 85 6 4320
2011 Casual 35 53 9 2 1 0 0 88 2 130
2011 Student 54 33 8 3 0 1 2 89 3 225

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 37 42 12 6 4 0 0 79 9 22646
2017 Seasonal 46 35 10 4 5 0 0 80 9 77
2017 Term 45 38 10 4 2 0 0 83 7 5444
2017 Casual 33 52 9 3 2 0 0 85 5 138
2017 Student 48 36 9 5 2 0 0 84 7 660
2014 Indeterminate (permanent) 39 41 11 5 3 0 0 80 8 25632
2014 Seasonal 47 26 19 5 3 0 0 73 8 64
2014 Term 47 37 9 4 2 0 0 84 6 5618
2014 Casual 45 41 8 2 2 1 0 88 4 179
2014 Student 48 39 8 4 2 0 0 86 6 398
2011 Indeterminate (permanent) 38 43 10 6 3 0 0 81 8 26737
2011 Seasonal 48 38 7 3 4 0 0 86 7 71
2011 Term 43 40 9 5 3 0 0 83 8 4322
2011 Casual 46 39 12 1 2 0 0 85 3 130
2011 Student 43 45 7 4 1 0 0 88 5 225
2008 Indeterminate (permanent) 39 44 9 6 3 0 0 83 8 24496
2008 Seasonal 44 38 8 8 2 0 0 82 10 50
2008 Term 43 42 8 4 2 0 0 85 6 4043
2008 Casual 31 51 10 5 3 0 0 81 8 156
2008 Student 36 46 9 7 2 0 0 82 9 330
2008 Governor-in-council appointment 54 27 19 0 0 0 0 81 0 10

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 41 35 14 5 2 0 2 78 8 22756
2017 Seasonal 58 26 9 4 0 0 3 87 4 77
2017 Term 56 29 9 2 1 1 3 87 3 5467
2017 Casual 51 38 8 2 0 0 1 90 2 140
2017 Student 68 24 4 1 0 0 2 95 1 661
2014 Indeterminate (permanent) 39 35 17 6 3 0 1 74 9 25651
2014 Seasonal 60 29 8 3 0 0 0 89 3 65
2014 Term 58 28 9 2 1 0 2 87 3 5620
2014 Casual 56 28 9 1 1 2 3 89 2 179
2014 Student 65 29 5 1 0 0 1 95 1 398
2011 Indeterminate (permanent) 37 35 17 6 3 0 1 73 9 26739
2011 Seasonal 52 33 13 3 0 0 0 84 3 71
2011 Term 58 26 9 2 1 1 3 87 3 4325
2011 Casual 45 39 9 3 0 2 2 87 3 130
2011 Student 69 20 8 1 1 0 1 90 2 224
2008 Indeterminate (permanent) 30 37 20 8 4 0 1 68 12 24492
2008 Seasonal 44 28 14 4 8 0 2 73 12 50
2008 Term 50 32 11 3 1 0 2 84 4 4042
2008 Casual 33 40 21 3 1 0 2 74 4 156
2008 Student 54 37 5 1 0 0 1 93 2 330
2008 Governor-in-council appointment 27 47 18 9 0 0 0 73 9 10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 12 25 37 16 7 1 3 23 38 22664
2017 Seasonal 13 15 25 23 12 1 11 40 32 76
2017 Term 6 15 31 22 16 2 7 42 23 5431
2017 Casual 9 24 36 15 11 1 4 28 34 140
2017 Student 3 9 30 25 25 2 5 54 13 656
2014 Indeterminate (permanent) 12 28 37 15 6 1 2 21 41 25611
2014 Seasonal 9 20 23 25 15 0 8 43 32 65
2014 Term 5 18 34 23 13 2 5 39 25 5597
2014 Casual 8 18 39 19 9 3 4 31 28 179
2014 Student 5 10 29 27 22 2 6 53 16 396
2011 Indeterminate (permanent) 11 27 37 16 6 1 2 23 38 26652
2011 Seasonal 8 13 27 27 14 1 10 46 24 71
2011 Term 5 17 32 22 15 2 6 41 24 4303
2011 Casual 4 28 33 24 7 2 2 32 34 130
2011 Student 2 11 25 31 22 2 6 58 15 222
2008 Indeterminate (permanent) 9 27 38 17 6 1 2 23 37 24447
2008 Seasonal 12 16 24 18 16 4 10 39 32 50
2008 Term 5 18 34 24 13 2 4 40 25 4025
2008 Casual 11 24 38 17 6 1 3 24 36 156
2008 Student 4 17 31 24 16 4 5 44 23 329
2008 Governor-in-council appointment 28 26 29 18 0 0 0 18 53 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 11 19 31 21 13 2 3 36 32 22588
2017 Seasonal 17 12 30 12 14 8 7 31 34 77
2017 Term 9 14 24 20 21 4 7 46 26 5418
2017 Casual 5 24 27 15 18 8 3 37 33 140
2017 Student 4 5 12 23 44 6 7 76 11 652
2014 Indeterminate (permanent) 11 20 31 22 11 2 3 34 33 25577
2014 Seasonal 12 21 26 18 14 3 5 35 37 65
2014 Term 9 16 26 21 19 4 5 45 27 5595
2014 Casual 6 14 25 30 14 6 4 50 22 179
2014 Student 4 5 17 23 39 5 6 70 11 396
2011 Indeterminate (permanent) 9 18 30 24 13 2 3 39 29 26641
2011 Seasonal 13 11 26 18 22 3 7 45 26 71
2011 Term 11 16 26 20 19 3 6 43 29 4308
2011 Casual 8 16 34 19 11 5 6 35 27 128
2011 Student 4 5 15 26 37 6 7 72 10 224
2008 Indeterminate (permanent) 8 17 31 26 14 2 3 41 26 24406
2008 Seasonal 18 6 20 22 18 6 8 47 29 49
2008 Term 8 14 27 23 19 4 4 46 24 4022
2008 Casual 8 20 30 23 11 5 3 36 31 155
2008 Student 3 10 15 29 30 7 6 67 16 327
2008 Governor-in-council appointment 10 27 26 38 0 0 0 38 37 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 14 22 32 19 9 1 3 29 38 22630
2017 Seasonal 10 16 30 13 10 7 14 29 33 77
2017 Term 6 13 26 21 20 5 10 48 22 5417
2017 Casual 6 21 28 17 17 3 8 38 31 139
2017 Student 7 10 24 19 28 6 6 53 20 656
2014 Indeterminate (permanent) 15 23 31 18 9 1 3 28 39 25591
2014 Seasonal 9 17 20 26 15 3 9 47 30 65
2014 Term 6 13 27 23 18 4 8 48 22 5589
2014 Casual 4 10 34 23 13 7 8 43 17 179
2014 Student 6 17 23 20 22 3 9 48 27 394
2011 Indeterminate (permanent) 12 21 32 20 10 1 3 31 35 26636
2011 Seasonal 8 7 31 21 22 0 10 48 17 71
2011 Term 7 14 26 21 18 4 10 46 24 4298
2011 Casual 8 22 27 23 10 5 5 36 34 130
2011 Student 7 17 22 24 18 4 8 48 27 223
2008 Indeterminate (permanent) 10 20 33 23 10 2 3 34 31 24419
2008 Seasonal 10 14 23 22 10 8 12 41 31 49
2008 Term 6 13 27 24 16 6 8 47 22 4022
2008 Casual 7 21 29 20 10 6 6 35 33 155
2008 Student 8 16 23 22 19 6 6 47 28 329
2008 Governor-in-council appointment 19 18 34 29 0 0 0 29 37 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 8 15 33 27 13 1 3 42 24 22540
2017 Seasonal 15 5 26 17 20 4 13 44 24 76
2017 Term 4 7 19 26 28 3 12 64 14 5388
2017 Casual 6 12 28 25 19 1 8 49 20 140
2017 Student 2 2 11 25 50 3 7 83 4 652
2014 Indeterminate (permanent) 8 15 35 27 12 1 3 40 25 25535
2014 Seasonal 8 8 9 37 26 2 11 72 18 65
2014 Term 3 8 21 28 27 3 10 64 12 5573
2014 Casual 2 8 24 36 17 6 7 61 11 179
2014 Student 2 4 12 30 43 3 6 80 7 396
2011 Indeterminate (permanent) 7 15 34 27 12 1 3 41 23 26600
2011 Seasonal 6 3 20 38 24 1 8 68 9 71
2011 Term 3 7 19 28 28 3 12 65 12 4301
2011 Casual 5 12 30 31 11 5 6 47 19 129
2011 Student 3 5 11 29 43 1 8 79 9 222
2008 Indeterminate (permanent) 7 15 35 28 12 1 3 41 23 24410
2008 Seasonal 8 16 16 23 18 8 10 50 30 49
2008 Term 3 8 20 31 25 3 9 64 13 4021
2008 Casual 8 13 37 22 14 2 5 38 23 155
2008 Student 3 4 14 32 38 2 8 78 7 328
2008 Governor-in-council appointment 10 18 17 47 9 0 0 56 28 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 14 21 30 19 11 1 3 31 38 22625
2017 Seasonal 9 11 23 22 18 5 12 48 24 77
2017 Term 5 10 22 24 25 3 10 57 17 5400
2017 Casual 4 18 22 24 23 3 7 52 24 139
2017 Student 3 4 11 24 46 4 8 80 8 657
2014 Indeterminate (permanent) 15 23 30 18 10 1 3 29 40 25585
2014 Seasonal 6 11 25 21 25 2 11 53 19 65
2014 Term 5 11 24 24 24 3 8 54 19 5585
2014 Casual 5 12 18 31 23 2 8 60 19 178
2014 Student 3 7 14 25 40 3 8 73 11 394
2011 Indeterminate (permanent) 15 23 31 18 10 1 3 29 39 26656
2011 Seasonal 6 10 25 25 28 1 4 57 17 71
2011 Term 6 12 24 23 24 3 9 53 20 4306
2011 Casual 5 15 25 30 12 2 11 47 24 130
2011 Student 2 6 17 24 38 3 10 71 9 223
2008 Indeterminate (permanent) 13 23 31 19 11 1 3 31 37 24409
2008 Seasonal 12 14 22 10 22 4 14 40 33 49
2008 Term 4 11 24 26 25 3 7 57 16 4018
2008 Casual 8 15 32 24 14 0 7 41 25 155
2008 Student 1 7 16 27 38 4 6 73 9 328
2008 Governor-in-council appointment 10 27 26 38 0 0 0 38 37 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 10 17 27 24 14 3 5 41 29 22618
2017 Seasonal 14 18 16 16 11 12 14 35 44 77
2017 Term 8 13 21 19 21 9 9 49 26 5422
2017 Casual 10 29 27 9 13 9 4 24 45 140
2017 Student 3 4 11 17 44 12 8 77 9 656
2014 Indeterminate (permanent) 9 17 28 26 14 2 5 43 28 25565
2014 Seasonal 9 17 18 23 20 5 8 49 30 65
2014 Term 8 13 23 21 21 7 7 49 25 5590
2014 Casual 7 16 23 24 17 6 7 47 27 179
2014 Student 3 7 11 19 39 12 9 73 13 395
2011 Indeterminate (permanent) 9 17 28 25 14 2 5 43 27 26588
2011 Seasonal 11 8 17 27 23 6 8 57 23 71
2011 Term 10 14 24 19 19 6 8 45 27 4302
2011 Casual 5 20 29 27 11 3 5 41 28 128
2011 Student 3 6 17 19 36 11 10 69 10 224
2008 Indeterminate (permanent) 11 19 28 23 12 2 4 38 32 24440
2008 Seasonal 12 10 29 8 18 6 16 34 29 49
2008 Term 9 15 24 20 18 6 7 44 28 4021
2008 Casual 3 23 21 26 15 5 6 46 30 155
2008 Student 5 11 14 21 31 9 9 63 20 328
2008 Governor-in-council appointment 9 37 8 0 47 0 0 47 46 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 14 23 35 15 8 2 3 25 39 22624
2017 Seasonal 13 16 18 24 12 5 12 43 35 76
2017 Term 8 14 28 20 17 5 8 43 25 5426
2017 Casual 9 15 30 19 16 5 5 40 27 140
2017 Student 5 8 23 19 32 7 5 58 16 656
2014 Indeterminate (permanent) 15 23 34 16 8 2 3 25 40 25588
2014 Seasonal 8 15 28 18 20 5 6 43 26 65
2014 Term 7 14 30 21 17 5 6 43 24 5594
2014 Casual 7 16 27 23 13 8 6 42 27 179
2014 Student 5 9 25 19 27 7 7 54 17 396
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 71 13 5 3 2 0 4 88 6 22750
2017 Seasonal 69 17 3 1 0 4 7 96 1 77
2017 Term 76 11 5 2 2 1 5 91 4 5467
2017 Casual 71 21 4 0 1 0 3 95 1 140
2017 Student 76 10 4 4 2 0 4 91 6 660
2014 Indeterminate (permanent) 74 12 4 3 3 0 4 90 6 25648
2014 Seasonal 83 9 3 2 2 0 2 94 3 65
2014 Term 79 10 3 2 2 0 4 93 4 5620
2014 Casual 69 16 3 2 1 2 8 93 3 179
2014 Student 75 11 3 3 2 1 6 92 5 398
2011 Indeterminate (permanent) 72 13 5 3 3 1 4 89 6 26706
2011 Seasonal 79 7 6 6 0 0 3 88 6 70
2011 Term 78 11 4 2 2 1 3 92 4 4320
2011 Casual 77 13 3 2 1 0 3 94 3 129
2011 Student 72 12 5 5 1 0 5 89 6 224
2008 Indeterminate (permanent) 69 11 5 3 4 1 7 87 8 24475
2008 Seasonal 74 6 2 0 8 2 8 89 9 50
2008 Term 72 10 4 3 3 1 7 89 7 4042
2008 Casual 73 13 3 3 1 0 8 93 4 156
2008 Student 69 10 6 4 3 1 7 86 8 328
2008 Governor-in-council appointment 55 27 0 9 0 0 9 90 10 10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 26 34 16 9 7 5 3 66 17 22740
2017 Seasonal 39 27 13 4 1 9 7 79 6 77
2017 Term 37 29 14 5 3 7 5 75 9 5466
2017 Casual 32 39 13 4 2 6 4 79 6 140
2017 Student 49 25 8 3 1 7 7 86 5 660
2014 Indeterminate (permanent) 32 33 14 8 6 4 2 70 15 25648
2014 Seasonal 47 25 16 5 2 2 5 77 7 64
2014 Term 40 31 13 5 2 5 4 78 8 5618
2014 Casual 29 34 16 9 3 7 2 69 13 179
2014 Student 48 23 7 3 2 9 8 85 6 398

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 44 32 9 8 6 1 0 76 14 22746
2017 Seasonal 61 26 5 7 0 1 0 88 7 77
2017 Term 56 27 8 5 3 1 0 84 8 5468
2017 Casual 46 41 6 3 1 1 1 89 4 140
2017 Student 69 22 4 3 1 1 0 92 4 660
2014 Indeterminate (permanent) 48 29 8 8 5 1 0 78 14 25641
2014 Seasonal 65 15 12 5 3 0 0 80 8 65
2014 Term 56 27 7 5 3 1 0 84 8 5617
2014 Casual 45 30 11 7 2 4 1 79 9 179
2014 Student 67 22 4 5 2 0 0 90 7 398

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 23 36 15 16 8 2 0 60 24 22724
2017 Seasonal 46 32 16 2 3 0 1 79 5 77
2017 Term 37 33 13 10 5 2 1 72 15 5458
2017 Casual 25 50 15 7 2 0 1 76 9 140
2017 Student 57 28 6 5 3 1 1 86 7 659
2014 Indeterminate (permanent) 22 40 13 15 7 2 1 64 22 25650
2014 Seasonal 26 43 20 9 2 0 0 69 11 65
2014 Term 31 40 12 12 4 2 0 72 16 5620
2014 Casual 17 45 19 9 4 4 2 66 14 179
2014 Student 46 36 7 5 2 4 0 86 7 398
2011 Indeterminate (permanent) 21 39 14 16 8 2 0 62 24 26736
2011 Seasonal 29 36 13 17 4 1 0 65 22 70
2011 Term 27 37 13 14 6 3 0 65 21 4321
2011 Casual 25 47 13 8 5 2 1 73 13 130
2011 Student 44 31 8 7 4 5 1 80 12 224
2008 Indeterminate (permanent) 22 39 13 15 8 2 1 63 23 24480
2008 Seasonal 20 42 16 12 8 2 0 63 21 50
2008 Term 26 38 13 13 6 2 1 67 20 4039
2008 Casual 21 47 12 13 5 2 0 70 18 156
2008 Student 38 35 9 9 3 4 1 78 12 330
2008 Governor-in-council appointment 39 34 0 9 18 0 0 73 27 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 18 29 16 16 12 7 1 52 31 22740
2017 Seasonal 35 25 17 7 8 8 1 66 16 77
2017 Term 28 27 15 11 7 11 1 63 20 5458
2017 Casual 16 42 19 9 6 8 1 63 16 140
2017 Student 43 23 7 3 1 21 3 86 5 661
2014 Indeterminate (permanent) 22 30 16 15 11 6 1 55 27 25644
2014 Seasonal 28 23 23 15 3 8 0 55 20 65
2014 Term 26 29 15 13 8 7 1 60 23 5618
2014 Casual 13 33 26 11 7 8 2 52 20 179
2014 Student 41 23 7 7 2 17 2 81 11 398
2011 Indeterminate (permanent) 21 29 17 15 13 5 1 53 30 26710
2011 Seasonal 20 27 11 21 10 10 0 53 35 70
2011 Term 23 28 17 15 10 8 1 55 27 4320
2011 Casual 15 38 18 16 8 4 1 56 26 130
2011 Student 40 22 9 6 2 18 3 78 11 224
2008 Indeterminate (permanent) 21 30 16 14 11 7 1 55 27 24476
2008 Seasonal 16 36 12 16 12 8 0 57 31 50
2008 Term 23 30 15 14 9 8 1 59 25 4039
2008 Casual 18 31 18 19 9 4 1 52 29 156
2008 Student 36 22 9 6 4 20 3 75 13 330
2008 Governor-in-council appointment 29 53 0 18 0 0 0 82 18 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 11 23 20 17 12 16 2 41 35 22729
2017 Seasonal 26 24 14 7 3 18 8 68 13 76
2017 Term 19 23 19 10 6 21 2 55 20 5458
2017 Casual 15 38 23 5 6 11 3 61 12 140
2017 Student 27 18 11 6 3 31 5 71 13 660
2014 Indeterminate (permanent) 11 23 20 17 13 14 2 41 36 25645
2014 Seasonal 25 21 18 20 6 9 0 51 29 65
2014 Term 17 24 18 14 8 17 2 51 28 5617
2014 Casual 13 30 22 10 8 16 2 52 22 179
2014 Student 25 18 13 10 4 27 3 61 20 398

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 41 41 8 7 3 0 0 82 10 22710
2017 Seasonal 61 30 8 1 0 0 0 91 1 77
2017 Term 55 33 5 4 2 0 0 89 6 5450
2017 Casual 39 55 3 1 1 0 0 94 3 140
2017 Student 69 26 3 2 1 0 0 95 2 661
2014 Indeterminate (permanent) 42 41 8 6 3 0 0 84 8 25637
2014 Seasonal 45 48 3 3 2 0 0 92 5 65
2014 Term 53 36 5 4 1 0 0 89 5 5614
2014 Casual 43 43 8 2 3 2 1 88 5 179
2014 Student 64 27 3 5 1 1 0 92 5 398
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 38 37 11 8 4 1 0 76 12 22762
2017 Seasonal 48 33 12 3 1 1 3 84 4 76
2017 Term 48 33 9 6 2 1 1 82 9 5469
2017 Casual 25 54 9 7 1 1 1 82 8 138
2017 Student 52 31 7 7 2 0 1 84 9 659
2014 Indeterminate (permanent) 38 38 11 8 5 1 0 76 13 25652
2014 Seasonal 46 40 8 6 0 0 0 86 6 65
2014 Term 48 34 9 6 3 1 1 82 9 5618
2014 Casual 29 50 11 5 2 2 0 81 7 179
2014 Student 54 29 5 7 3 1 2 84 10 398
2011 Indeterminate (permanent) 34 39 12 9 5 1 0 74 14 26724
2011 Seasonal 47 39 7 6 1 0 0 86 7 70
2011 Term 43 36 9 7 3 1 1 80 10 4325
2011 Casual 36 44 16 2 1 0 2 81 2 130
2011 Student 51 34 7 5 2 0 0 85 8 224
2008 Indeterminate (permanent) 36 37 11 9 6 1 0 74 15 24487
2008 Seasonal 46 34 6 6 4 2 2 83 11 50
2008 Term 43 37 9 6 4 1 1 81 10 4040
2008 Casual 31 42 12 8 4 1 0 75 13 156
2008 Student 45 33 8 7 4 1 2 81 11 330
2008 Governor-in-council appointment 72 9 0 19 0 0 0 81 19 10

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 45 32 11 6 4 2 0 79 10 22753
2017 Seasonal 59 30 5 3 0 0 4 92 3 77
2017 Term 57 27 8 3 2 2 1 87 5 5470
2017 Casual 36 45 12 4 0 1 1 84 4 139
2017 Student 68 23 4 1 2 2 1 93 3 660
2014 Indeterminate (permanent) 45 31 11 6 4 2 1 79 10 25649
2014 Seasonal 52 28 14 3 0 2 2 83 3 65
2014 Term 55 28 8 4 2 2 1 86 6 5617
2014 Casual 39 43 12 2 1 4 0 86 2 179
2014 Student 63 26 5 3 1 2 1 91 3 398
2011 Indeterminate (permanent) 43 33 11 6 4 2 1 78 10 26714
2011 Seasonal 54 24 9 4 3 1 4 83 8 70
2011 Term 53 27 10 4 2 3 1 84 7 4320
2011 Casual 43 39 13 2 2 0 1 83 4 129
2011 Student 66 24 3 3 1 2 1 93 3 225
2008 Indeterminate (permanent) 42 32 11 6 5 3 1 77 11 24491
2008 Seasonal 46 34 8 10 0 2 0 82 10 50
2008 Term 51 29 8 4 2 4 1 84 7 4038
2008 Casual 37 32 10 11 3 5 1 74 15 156
2008 Student 59 27 4 6 2 1 1 87 8 330
2008 Governor-in-council appointment 63 18 0 9 10 0 0 81 19 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 44 35 9 7 4 1 0 80 11 22743
2017 Seasonal 61 29 5 4 0 0 1 91 4 77
2017 Term 55 29 7 5 2 1 1 86 7 5465
2017 Casual 38 40 12 4 2 1 2 81 7 139
2017 Student 65 24 5 3 2 1 1 90 5 659
2014 Indeterminate (permanent) 44 35 9 7 4 1 0 80 11 25643
2014 Seasonal 54 32 6 6 2 0 0 86 8 65
2014 Term 54 30 8 5 2 1 1 86 7 5617
2014 Casual 35 46 12 4 1 2 0 83 5 179
2014 Student 61 26 7 4 2 1 1 88 5 397
2011 Indeterminate (permanent) 41 37 10 8 4 1 0 78 12 26690
2011 Seasonal 54 24 10 6 3 3 0 81 9 70
2011 Term 51 32 8 5 2 1 0 84 8 4318
2011 Casual 46 38 12 2 2 0 0 85 3 130
2011 Student 57 31 5 5 2 0 0 88 7 224
2008 Indeterminate (permanent) 40 36 9 8 5 1 0 78 13 24482
2008 Seasonal 46 32 10 8 2 2 0 80 10 50
2008 Term 50 33 8 5 3 1 0 84 7 4040
2008 Casual 35 38 9 12 4 1 1 74 17 156
2008 Student 55 29 6 6 3 0 0 85 9 330
2008 Governor-in-council appointment 63 28 9 0 0 0 0 91 0 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 77 11 4 2 2 0 4 93 3 22719
2017 Seasonal 81 8 4 1 3 1 1 92 4 76
2017 Term 80 10 3 1 2 0 4 94 3 5460
2017 Casual 73 24 1 1 1 0 1 98 1 139
2017 Student 86 7 2 2 1 0 2 95 3 660
2014 Indeterminate (permanent) 78 11 3 1 2 0 4 93 3 25640
2014 Seasonal 78 15 2 0 3 0 2 95 3 65
2014 Term 81 10 3 1 2 0 4 95 3 5617
2014 Casual 66 20 3 1 1 2 6 94 2 179
2014 Student 84 7 2 1 2 1 3 95 3 398
2011 Indeterminate (permanent) 77 11 3 2 2 0 4 92 4 26691
2011 Seasonal 81 7 4 3 1 0 3 91 4 70
2011 Term 81 10 2 1 2 1 3 95 3 4322
2011 Casual 82 11 4 0 0 0 3 96 0 130
2011 Student 82 9 4 3 0 0 2 93 3 225
2008 Indeterminate (permanent) 77 7 3 2 3 0 7 92 5 24462
2008 Seasonal 84 2 2 2 6 0 4 89 9 50
2008 Term 80 6 2 2 2 1 7 93 4 4035
2008 Casual 83 8 2 1 1 1 5 96 2 155
2008 Student 85 7 2 2 2 0 3 95 4 329
2008 Governor-in-council appointment 73 9 0 0 9 0 9 90 10 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 64 22 4 3 3 1 2 89 6 22723
2017 Seasonal 57 16 4 4 5 0 13 85 10 77
2017 Term 60 19 6 2 2 3 7 88 5 5454
2017 Casual 54 30 4 2 1 1 6 91 4 140
2017 Student 73 12 2 1 1 2 8 95 3 653
2014 Indeterminate (permanent) 65 22 4 3 3 1 2 90 6 25649
2014 Seasonal 54 26 8 5 2 0 6 85 7 65
2014 Term 61 20 5 3 3 2 6 88 6 5617
2014 Casual 49 33 6 2 2 2 6 90 4 179
2014 Student 68 17 3 1 1 1 9 94 3 398
2011 Indeterminate (permanent) 62 25 4 4 3 1 1 89 7 26737
2011 Seasonal 45 26 13 7 3 4 3 76 11 71
2011 Term 56 23 7 4 4 2 4 84 8 4326
2011 Casual 60 25 4 2 4 0 5 89 6 130
2011 Student 70 18 3 1 0 1 5 95 1 224

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 57 26 7 5 4 1 0 84 9 22728
2017 Seasonal 68 22 5 3 1 1 0 91 4 77
2017 Term 65 23 6 3 2 1 0 88 6 5457
2017 Casual 50 39 8 2 1 1 0 89 3 140
2017 Student 72 21 4 2 1 1 0 94 3 659

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 54 26 10 4 4 2 0 81 8 22737
2017 Seasonal 66 20 7 3 1 3 0 88 4 77
2017 Term 61 23 9 3 2 2 0 86 5 5457
2017 Casual 46 35 13 3 1 1 1 82 4 140
2017 Student 74 17 5 2 1 1 0 92 3 659

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 53 27 10 6 4 0 0 80 10 22720
2017 Seasonal 70 17 7 4 1 1 0 88 5 77
2017 Term 61 25 8 4 2 0 0 86 6 5450
2017 Casual 48 35 12 4 1 0 0 83 5 139
2017 Student 75 17 4 2 1 0 0 92 4 658
2014 Indeterminate (permanent) 52 29 8 6 4 0 0 82 10 25639
2014 Seasonal 58 29 6 5 2 0 0 88 6 65
2014 Term 59 29 6 4 2 0 0 88 5 5615
2014 Casual 44 37 10 4 2 2 0 84 6 179
2014 Student 67 24 4 4 1 0 0 91 5 398
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 35 38 10 9 5 1 2 76 14 3915
2017 Term 27 43 14 11 2 1 1 72 14 87
2014 Indeterminate (permanent) 36 35 10 9 5 2 3 75 14 4391
2014 Term 39 32 11 4 1 9 3 80 7 69

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 27 33 16 9 8 7 0 65 18 22761
2017 Seasonal 40 32 9 3 4 11 1 82 7 77
2017 Term 42 28 12 3 3 11 1 79 7 5463
2017 Casual 29 41 14 3 1 10 1 80 5 140
2017 Student 60 21 7 1 1 11 0 91 2 660
2014 Indeterminate (permanent) 28 33 16 9 6 7 0 66 17 25636
2014 Seasonal 35 38 12 3 3 6 2 80 7 65
2014 Term 42 30 12 4 2 10 1 80 7 5616
2014 Casual 28 38 18 3 2 10 0 75 6 178
2014 Student 57 27 3 2 1 10 1 94 3 398
2011 Indeterminate (permanent) 23 33 19 10 8 7 0 59 20 26713
2011 Seasonal 33 27 14 6 3 16 1 73 10 70
2011 Term 34 29 17 6 4 10 1 71 10 4322
2011 Casual 21 43 18 4 3 8 2 72 8 130
2011 Student 48 32 9 3 0 7 1 86 4 225

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 23 33 18 14 10 3 0 58 24 22757
2017 Seasonal 40 30 13 3 9 4 1 74 12 77
2017 Term 39 29 16 6 4 5 0 72 11 5466
2017 Casual 25 43 16 6 4 6 0 72 11 140
2017 Student 56 26 9 3 1 5 1 86 4 660
2014 Indeterminate (permanent) 23 34 18 13 9 3 0 58 23 25638
2014 Seasonal 43 26 20 6 3 2 0 70 9 65
2014 Term 38 31 15 7 4 4 0 73 12 5614
2014 Casual 26 43 16 8 2 6 1 73 10 179
2014 Student 55 27 8 3 1 5 1 88 4 398
2011 Indeterminate (permanent) 19 34 20 13 11 2 0 55 25 26687
2011 Seasonal 34 26 20 6 4 10 0 67 11 70
2011 Term 32 33 17 8 6 4 0 68 15 4312
2011 Casual 22 43 25 3 4 3 0 67 7 129
2011 Student 53 31 6 3 2 4 1 88 5 224
2008 Indeterminate (permanent) 22 35 18 12 10 3 0 59 22 24462
2008 Seasonal 38 26 14 8 10 4 0 67 19 50
2008 Term 32 36 15 7 6 4 1 71 13 4034
2008 Casual 17 37 24 10 8 4 0 56 19 156
2008 Student 48 32 6 5 4 4 1 84 10 330
2008 Governor-in-council appointment 18 46 18 19 0 0 0 63 19 10

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 16 30 20 17 11 5 0 49 30 22737
2017 Seasonal 32 20 19 11 8 10 1 58 21 76
2017 Term 29 29 16 10 6 10 0 65 17 5462
2017 Casual 21 33 23 9 4 11 0 60 14 140
2017 Student 43 27 10 5 2 13 1 80 8 659
2014 Indeterminate (permanent) 15 31 21 17 11 5 0 49 29 25625
2014 Seasonal 20 43 18 12 3 3 0 65 16 65
2014 Term 28 30 17 10 6 8 0 63 18 5614
2014 Casual 17 42 22 9 3 8 0 63 13 179
2014 Student 40 28 10 5 2 14 1 81 8 398
2011 Indeterminate (permanent) 11 33 21 18 10 6 0 47 30 26725
2011 Seasonal 27 26 13 10 6 16 2 65 19 69
2011 Term 19 35 18 12 6 9 0 60 21 4320
2011 Casual 12 41 26 12 3 6 1 56 16 130
2011 Student 35 32 10 9 5 10 0 73 15 225
2008 Indeterminate (permanent) 10 34 20 18 10 7 0 48 31 24467
2008 Seasonal 20 28 20 12 6 10 4 56 21 50
2008 Term 18 36 16 13 6 10 0 60 21 4033
2008 Casual 11 33 31 12 6 8 0 48 19 156
2008 Student 28 36 8 7 5 13 2 76 15 330
2008 Governor-in-council appointment 18 46 9 28 0 0 0 63 28 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 20 29 18 14 14 6 0 52 29 22756
2017 Seasonal 34 27 17 5 7 10 0 68 13 77
2017 Term 34 28 14 8 7 9 0 68 16 5458
2017 Casual 22 40 15 7 6 9 1 68 15 140
2017 Student 47 27 11 6 3 7 0 79 9 661
2014 Indeterminate (permanent) 20 30 18 13 12 6 0 53 27 25636
2014 Seasonal 29 35 15 9 6 5 0 68 16 65
2014 Term 32 29 16 9 7 8 0 67 16 5614
2014 Casual 22 35 23 8 4 8 0 61 13 179
2014 Student 46 25 9 7 3 9 1 79 11 396
2011 Indeterminate (permanent) 17 33 18 13 12 6 0 54 27 26732
2011 Seasonal 30 29 16 3 9 13 1 68 13 70
2011 Term 26 32 16 10 7 8 0 64 19 4319
2011 Casual 15 42 25 7 4 7 1 61 12 130
2011 Student 35 33 12 9 4 7 0 73 14 225
2008 Indeterminate (permanent) 17 34 17 13 11 8 0 56 25 24476
2008 Seasonal 24 30 16 12 8 8 2 60 22 50
2008 Term 25 34 17 9 6 10 0 65 17 4033
2008 Casual 12 33 24 8 10 13 0 52 21 156
2008 Student 37 29 9 8 5 11 1 75 15 328
2008 Governor-in-council appointment 29 8 37 18 9 0 0 37 27 10

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 17 34 17 16 12 3 0 53 29 22725
2017 Seasonal 25 40 11 11 7 5 1 70 19 75
2017 Term 31 34 14 9 6 6 0 69 16 5458
2017 Casual 20 41 21 9 4 4 1 64 14 140
2017 Student 45 27 11 7 2 8 0 78 10 660
2014 Indeterminate (permanent) 17 35 17 16 11 3 0 53 29 25618
2014 Seasonal 18 48 11 14 3 6 0 70 18 65
2014 Term 30 34 15 10 5 5 0 68 16 5614
2014 Casual 21 39 22 7 4 8 0 65 12 177
2014 Student 44 32 9 6 1 7 1 83 7 397
2011 Indeterminate (permanent) 14 37 18 18 10 3 0 52 29 26702
2011 Seasonal 33 26 14 12 4 9 2 66 18 69
2011 Term 23 37 16 12 6 5 0 64 19 4315
2011 Casual 13 47 25 8 3 5 0 63 11 130
2011 Student 37 39 7 10 2 4 1 80 13 224
2008 Indeterminate (permanent) 16 41 15 17 8 3 0 59 25 24468
2008 Seasonal 24 34 10 10 14 6 2 63 26 50
2008 Term 26 43 13 10 4 4 0 71 15 4033
2008 Casual 15 47 18 12 4 4 0 65 17 156
2008 Student 44 34 11 4 3 4 1 81 7 329
2008 Governor-in-council appointment 20 46 18 17 0 0 0 66 17 10
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 26 43 16 9 5 1 0 70 14 22718
2017 Seasonal 40 36 9 5 4 3 3 80 10 75
2017 Term 40 38 13 6 3 1 0 79 8 5463
2017 Casual 28 41 19 6 1 4 1 72 8 140
2017 Student 48 37 8 4 0 2 0 87 4 660
2014 Indeterminate (permanent) 30 42 16 7 4 1 0 73 11 25653
2014 Seasonal 43 37 11 3 2 5 0 84 5 65
2014 Term 42 39 12 4 2 1 0 82 6 5619
2014 Casual 30 48 13 6 0 4 0 80 6 179
2014 Student 53 35 6 4 1 2 0 89 5 398
2011 Indeterminate (permanent) 27 43 16 8 4 1 0 71 12 26706
2011 Seasonal 44 27 17 4 3 4 0 75 7 70
2011 Term 37 41 13 5 2 2 0 80 7 4312
2011 Casual 22 54 19 5 0 1 0 77 5 130
2011 Student 42 42 6 5 1 2 1 87 7 223

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 36 43 12 4 2 2 0 81 6 22702
2017 Seasonal 42 34 11 5 0 5 3 83 6 75
2017 Term 46 36 10 3 1 3 1 85 5 5454
2017 Casual 26 58 9 3 1 4 0 87 4 139
2017 Student 53 33 7 3 0 4 1 90 3 659
2014 Indeterminate (permanent) 40 41 10 4 1 3 1 85 5 25642
2014 Seasonal 49 40 5 0 3 3 0 92 3 65
2014 Term 46 38 8 3 1 3 1 87 4 5614
2014 Casual 25 50 11 4 1 7 2 83 5 179
2014 Student 55 33 6 2 0 3 1 92 2 397
2011 Indeterminate (permanent) 34 42 13 5 2 3 1 79 7 26696
2011 Seasonal 53 28 11 1 0 4 1 86 2 70
2011 Term 41 39 12 4 1 3 0 82 5 4310
2011 Casual 27 55 11 3 1 2 1 85 4 130
2011 Student 45 34 7 6 0 5 2 85 7 221

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 37 38 11 7 3 2 1 78 10 22703
2017 Seasonal 47 30 7 7 5 3 1 81 12 76
2017 Term 46 33 10 5 3 3 1 82 8 5448
2017 Casual 25 51 11 4 2 6 1 82 7 140
2017 Student 50 26 10 6 2 5 2 81 8 657
2014 Indeterminate (permanent) 43 37 9 5 3 2 1 82 8 25645
2014 Seasonal 48 28 9 5 6 2 3 79 11 65
2014 Term 50 34 8 4 2 2 1 86 6 5615
2014 Casual 32 44 13 4 2 5 0 80 6 179
2014 Student 52 30 7 4 2 3 3 87 6 397
2011 Indeterminate (permanent) 36 38 11 6 4 3 1 78 11 26678
2011 Seasonal 38 32 7 10 6 7 0 75 17 70
2011 Term 44 36 9 5 2 3 1 83 8 4308
2011 Casual 35 43 16 1 1 4 1 81 2 129
2011 Student 48 26 9 6 2 6 2 81 9 222
2008 Indeterminate (permanent) 31 39 12 8 5 4 1 74 14 24462
2008 Seasonal 30 34 14 4 8 8 2 71 13 50
2008 Term 37 36 12 6 3 4 1 78 10 4036
2008 Casual 19 40 24 7 3 6 0 63 11 156
2008 Student 39 31 9 10 4 4 3 75 15 330
2008 Governor-in-council appointment 26 66 9 0 0 0 0 91 0 10

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 27 36 19 9 4 4 1 65 15 22719
2017 Seasonal 28 36 17 4 7 8 1 70 12 76
2017 Term 31 33 18 7 4 6 2 69 12 5458
2017 Casual 17 41 16 8 3 9 5 68 13 140
2017 Student 35 28 16 8 3 8 2 69 12 659
2014 Indeterminate (permanent) 33 36 17 7 4 3 1 72 11 25643
2014 Seasonal 32 32 23 3 3 5 2 69 7 65
2014 Term 37 33 16 6 2 5 2 74 8 5619
2014 Casual 18 39 21 9 2 7 3 65 12 179
2014 Student 30 32 15 6 4 10 2 71 12 396
2011 Indeterminate (permanent) 24 39 19 9 5 4 1 66 15 26713
2011 Seasonal 26 37 14 4 9 10 0 70 14 70
2011 Term 30 36 18 7 3 5 2 70 11 4314
2011 Casual 17 35 28 5 2 9 5 61 7 130
2011 Student 21 31 22 11 4 9 2 59 17 224

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 19 27 17 15 13 7 2 51 31 22700
2017 Seasonal 33 21 15 5 8 13 4 66 16 75
2017 Term 28 25 16 10 7 11 2 61 20 5453
2017 Casual 17 35 21 14 4 6 4 57 20 139
2017 Student 37 23 11 5 3 15 7 77 9 658
2014 Indeterminate (permanent) 19 27 18 15 13 7 1 50 31 25638
2014 Seasonal 23 31 17 11 8 9 2 60 21 65
2014 Term 25 27 16 12 9 9 1 59 24 5617
2014 Casual 13 26 21 13 11 14 2 47 28 179
2014 Student 34 25 12 6 3 14 6 74 11 394
2011 Indeterminate (permanent) 15 26 19 16 14 9 2 45 34 26732
2011 Seasonal 21 27 10 13 6 19 4 63 24 70
2011 Term 20 26 17 13 11 11 2 53 27 4327
2011 Casual 12 35 19 15 5 8 7 55 23 130
2011 Student 32 27 11 6 2 16 6 76 10 225

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 63 18 7 3 2 1 5 86 6 22755
2017 Seasonal 63 20 3 4 0 4 7 93 4 77
2017 Term 68 15 6 2 1 3 6 90 3 5453
2017 Casual 61 26 4 0 1 1 6 95 1 140
2017 Student 69 12 4 3 1 4 7 92 4 659
2014 Indeterminate (permanent) 64 17 7 3 2 1 5 87 6 25649
2014 Seasonal 60 25 5 2 3 0 6 90 5 65
2014 Term 70 14 5 2 2 2 5 91 4 5618
2014 Casual 53 27 7 1 1 5 6 90 2 179
2014 Student 67 13 6 1 2 3 8 90 3 397

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 67 18 6 2 2 2 3 90 4 22727
2017 Seasonal 65 25 3 0 3 3 3 95 3 77
2017 Term 73 15 4 2 2 2 3 92 4 5459
2017 Casual 56 31 4 0 3 3 2 93 3 140
2017 Student 76 11 2 2 0 6 3 95 2 656
2014 Indeterminate (permanent) 68 17 5 2 2 2 4 90 4 25648
2014 Seasonal 69 20 0 3 5 2 2 92 8 65
2014 Term 75 13 4 2 2 2 3 92 4 5616
2014 Casual 57 20 6 4 2 8 2 86 7 178
2014 Student 75 13 3 1 2 4 4 95 3 397
2011 Indeterminate (permanent) 69 17 5 2 2 2 3 90 4 26712
2011 Seasonal 74 20 1 1 0 3 0 97 1 71
2011 Term 75 14 4 2 2 2 2 93 4 4321
2011 Casual 67 21 5 4 2 2 0 89 6 129
2011 Student 67 16 6 1 0 2 8 92 1 225
2008 Indeterminate (permanent) 70 17 5 2 2 2 2 90 4 24486
2008 Seasonal 74 14 0 6 2 2 2 92 8 50
2008 Term 74 14 4 2 2 2 2 92 4 4042
2008 Casual 67 20 3 5 3 2 1 89 8 156
2008 Student 71 12 2 3 3 4 4 90 7 330
2008 Governor-in-council appointment 34 9 47 0 0 0 10 48 0 10

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 22 35 17 14 10 2 0 58 24 22723
2017 Seasonal 31 34 17 10 5 3 0 67 16 77
2017 Term 32 32 15 11 6 4 1 67 17 5454
2017 Casual 26 34 19 11 3 5 1 64 15 140
2017 Student 53 27 8 4 2 5 1 85 7 658
2014 Indeterminate (permanent) 24 36 16 14 9 2 0 60 23 25643
2014 Seasonal 37 23 17 14 6 0 3 62 21 65
2014 Term 32 35 14 11 6 2 0 68 17 5618
2014 Casual 19 38 20 13 3 5 1 62 17 178
2014 Student 45 28 9 6 2 6 3 81 9 397
2011 Indeterminate (permanent) 23 38 16 13 9 1 0 62 22 26717
2011 Seasonal 28 37 13 7 8 6 1 70 17 71
2011 Term 28 36 15 11 7 2 0 66 18 4326
2011 Casual 25 40 21 11 3 0 0 65 14 130
2011 Student 41 37 9 4 3 3 3 83 7 225
2008 Indeterminate (permanent) 22 40 16 12 9 1 0 63 21 24480
2008 Seasonal 26 32 14 10 12 4 2 62 24 50
2008 Term 28 40 14 10 5 2 0 69 16 4039
2008 Casual 15 31 27 16 9 1 1 47 25 156
2008 Student 35 38 11 4 4 5 3 80 9 330
2008 Governor-in-council appointment 0 37 28 18 18 0 0 37 36 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 21 30 14 16 16 1 1 52 33 22731
2017 Seasonal 29 27 15 14 8 4 3 60 24 77
2017 Term 29 29 15 12 10 4 1 61 23 5455
2017 Casual 19 32 18 14 12 5 1 53 27 139
2017 Student 43 27 8 5 4 5 8 81 10 658
2014 Indeterminate (permanent) 21 30 14 16 16 1 1 53 33 25644
2014 Seasonal 26 31 22 8 11 3 0 59 19 65
2014 Term 29 30 13 13 11 3 1 61 25 5616
2014 Casual 18 27 27 14 9 2 3 47 25 179
2014 Student 39 22 10 9 5 5 10 72 17 397
2011 Indeterminate (permanent) 18 31 15 17 17 1 1 50 35 26719
2011 Seasonal 20 25 7 21 20 3 4 48 44 71
2011 Term 21 31 14 16 14 3 1 54 32 4314
2011 Casual 12 28 25 16 11 3 5 44 29 130
2011 Student 34 32 9 7 7 3 9 75 15 223
2008 Indeterminate (permanent) 19 36 13 15 15 1 1 56 31 24482
2008 Seasonal 22 24 12 10 24 8 0 50 37 50
2008 Term 21 39 14 14 9 2 1 62 24 4040
2008 Casual 10 28 25 15 17 3 1 39 35 155
2008 Student 36 33 6 7 5 5 10 80 13 330
2008 Governor-in-council appointment 28 18 18 28 9 0 0 46 37 10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 18 35 22 12 8 5 0 56 21 22736
2017 Seasonal 25 32 13 4 13 12 1 65 20 77
2017 Term 25 32 21 8 5 8 1 62 15 5455
2017 Casual 14 36 26 8 5 11 0 57 14 140
2017 Student 37 34 13 4 3 8 1 78 7 661

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 41 37 13 3 3 3 0 80 6 22711
2017 Seasonal 51 27 11 4 1 4 1 83 6 76
2017 Term 52 31 10 2 1 3 1 86 4 5448
2017 Casual 26 49 14 6 1 4 1 79 7 140
2017 Student 59 26 6 2 0 5 1 91 2 660
2014 Indeterminate (permanent) 48 33 11 3 2 3 0 84 5 25639
2014 Seasonal 54 34 5 3 2 3 0 90 5 65
2014 Term 58 29 7 2 1 3 0 90 3 5613
2014 Casual 40 37 15 2 1 5 0 81 3 179
2014 Student 70 20 5 3 0 3 0 92 3 397

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 39 40 12 5 3 2 0 80 8 22733
2017 Seasonal 65 16 10 4 1 4 0 84 5 77
2017 Term 55 33 7 3 1 1 0 89 4 5460
2017 Casual 31 51 13 1 1 2 0 84 3 140
2017 Student 67 26 4 2 0 1 0 94 2 661
2014 Indeterminate (permanent) 44 36 10 5 3 2 0 82 8 25649
2014 Seasonal 60 31 3 0 5 2 0 92 5 65
2014 Term 57 31 7 2 1 1 0 90 4 5615
2014 Casual 33 43 12 4 1 6 1 82 5 179
2014 Student 70 20 5 3 1 2 0 92 3 397
2011 Indeterminate (permanent) 33 40 14 6 4 2 0 75 11 26700
2011 Seasonal 49 31 13 3 1 1 1 82 4 70
2011 Term 46 35 10 4 3 2 0 82 7 4316
2011 Casual 30 49 14 5 2 0 0 79 7 130
2011 Student 59 31 3 3 1 3 1 93 3 223

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 41 39 10 6 4 0 0 80 10 22742
2017 Seasonal 60 27 8 4 0 1 0 88 4 77
2017 Term 58 31 6 3 2 0 0 90 4 5455
2017 Casual 36 48 11 4 1 1 0 84 5 140
2017 Student 80 18 2 0 0 0 0 97 0 661
2014 Indeterminate (permanent) 46 36 9 5 3 0 0 82 9 25638
2014 Seasonal 57 34 5 0 5 0 0 91 5 65
2014 Term 61 30 5 3 1 0 0 91 4 5616
2014 Casual 37 46 10 3 2 2 0 85 5 179
2014 Student 78 19 3 0 0 0 0 97 0 397
2011 Indeterminate (permanent) 37 41 11 6 4 0 0 78 10 26637
2011 Seasonal 53 28 11 4 1 0 1 83 6 70
2011 Term 51 34 8 4 3 0 0 85 7 4308
2011 Casual 32 51 10 3 2 2 0 84 6 130
2011 Student 68 25 3 2 1 1 0 93 3 224
2008 Indeterminate (permanent) 34 43 11 7 4 1 0 78 11 24474
2008 Seasonal 34 42 12 4 6 0 2 77 10 50
2008 Term 46 38 8 5 2 0 0 84 7 4032
2008 Casual 19 49 18 9 4 1 0 69 13 156
2008 Student 68 22 6 2 2 1 0 91 3 330
2008 Governor-in-council appointment 29 52 19 0 0 0 0 81 0 10

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 33 35 16 9 6 1 0 69 15 22716
2017 Seasonal 60 18 16 0 5 1 0 79 5 77
2017 Term 48 32 12 4 3 1 0 80 7 5447
2017 Casual 31 43 18 5 1 1 0 75 7 140
2017 Student 64 26 7 2 1 0 0 91 2 659
2014 Indeterminate (permanent) 31 37 15 9 6 1 0 69 16 25652
2014 Seasonal 43 34 15 2 6 0 0 77 8 65
2014 Term 46 34 11 6 3 1 0 81 9 5616
2014 Casual 37 39 12 6 3 2 1 78 10 179
2014 Student 61 27 6 4 2 0 0 89 5 398
2011 Indeterminate (permanent) 30 38 18 8 6 1 0 68 14 26690
2011 Seasonal 35 30 17 10 4 1 2 67 15 69
2011 Term 39 36 14 6 4 1 0 76 10 4320
2011 Casual 24 47 17 4 7 2 0 72 11 130
2011 Student 51 34 9 3 4 1 0 85 6 223

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 31 38 15 10 6 0 0 69 15 22723
2017 Seasonal 51 26 9 8 4 3 0 79 12 77
2017 Term 45 34 12 6 3 0 0 80 9 5449
2017 Casual 27 46 18 6 1 1 0 74 8 139
2017 Student 62 29 7 2 1 0 0 91 2 658
2014 Indeterminate (permanent) 31 39 14 10 6 0 0 70 16 25645
2014 Seasonal 41 37 11 5 6 0 0 78 11 65
2014 Term 43 37 11 6 3 0 0 80 9 5616
2014 Casual 34 40 14 6 2 3 1 78 8 179
2014 Student 62 27 8 3 1 0 0 89 4 398
2011 Indeterminate (permanent) 28 41 16 9 5 0 0 70 14 26680
2011 Seasonal 36 30 16 10 6 0 2 68 16 69
2011 Term 37 38 13 7 4 1 0 76 11 4317
2011 Casual 19 60 15 2 4 0 0 78 6 129
2011 Student 52 33 8 2 3 0 1 86 5 224
2008 Indeterminate (permanent) 30 43 13 9 5 0 0 73 14 24462
2008 Seasonal 36 30 12 16 6 0 0 66 22 50
2008 Term 38 41 11 7 3 0 0 79 10 4036
2008 Casual 17 48 22 6 6 1 0 66 12 156
2008 Student 52 30 10 6 2 1 0 82 8 330
2008 Governor-in-council appointment 20 52 18 10 0 0 0 72 10 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 30 28 18 11 8 5 0 61 20 22717
2017 Seasonal 34 27 13 4 13 8 1 67 19 77
2017 Term 35 25 19 10 7 5 0 63 17 5452
2017 Casual 21 39 17 6 6 9 1 67 14 139
2017 Student 40 19 20 8 4 8 1 64 14 659
2014 Indeterminate (permanent) 31 28 18 11 8 4 0 62 19 25645
2014 Seasonal 35 26 20 11 6 2 0 63 17 65
2014 Term 34 26 18 10 7 5 0 63 18 5617
2014 Casual 26 37 13 8 6 9 2 70 15 179
2014 Student 40 23 17 9 4 6 1 68 14 398
2011 Indeterminate (permanent) 30 28 18 11 8 5 0 61 20 26685
2011 Seasonal 31 22 17 7 14 7 2 57 24 69
2011 Term 31 26 17 11 9 5 0 60 22 4315
2011 Casual 22 40 20 8 5 5 0 65 14 130
2011 Student 39 24 16 8 6 5 1 67 15 223
2008 Indeterminate (permanent) 29 30 16 11 7 5 0 63 20 24474
2008 Seasonal 32 22 10 12 16 8 0 58 31 50
2008 Term 27 27 18 12 9 7 0 58 22 4034
2008 Casual 20 33 19 8 13 6 0 57 23 156
2008 Student 35 18 18 11 9 8 2 58 22 330
2008 Governor-in-council appointment 20 34 27 10 9 0 0 54 19 10
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Indeterminate (permanent) 22 46 32 22748
2017 Seasonal 26 45 29 77
2017 Term 20 44 36 5466
2017 Casual 14 65 21 139
2017 Student 40 25 35 661
2014 Indeterminate (permanent) 22 46 32 25652
2014 Seasonal 18 46 35 65
2014 Term 20 43 38 5617
2014 Casual 10 66 23 179
2014 Student 42 22 36 398
2011 Indeterminate (permanent) 23 47 30 26755
2011 Seasonal 22 49 29 69
2011 Term 21 43 37 4329
2011 Casual 10 65 25 130
2011 Student 39 25 36 225

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Indeterminate (permanent) 30 43 15 5 1 7 5010
2017 Seasonal 10 35 15 20 10 10 20
2017 Term 5 40 25 6 18 7 1072
2017 Casual 10 25 20 10 20 15 20
2017 Student 0 9 8 5 77 1 263
2014 Indeterminate (permanent) 30 45 13 7 9999 5 5611
2014 Seasonal 17 50 17 8 9999 8 12
2014 Term 5 53 23 9 9999 10 1106
2014 Casual 22 16 16 27 9999 19 17
2014 Student 0 20 12 25 9999 43 168
2011 Indeterminate (permanent) 28 45 17 6 9999 5 6078
2011 Seasonal 0 33 40 0 9999 27 15
2011 Term 5 45 28 12 9999 10 890
2011 Casual 0 46 15 23 9999 15 13
2011 Student 1 17 13 27 9999 42 87
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 16 84 22709
2017 Seasonal 10 90 77
2017 Term 10 90 5454
2017 Casual 8 92 141
2017 Student 5 95 661
2014 Indeterminate (permanent) 16 84 25621
2014 Seasonal 14 86 64
2014 Term 12 88 5612
2014 Casual 11 89 179
2014 Student 8 92 398

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 47 3579
2017 Term 56 525
2017 Casual 73 11
2017 Student 82 33
2014 Indeterminate (permanent) 49 4093
2014 Term 59 643
2014 Casual 56 18
2014 Student 64 28

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 66 3579
2017 Term 53 525
2017 Casual 45 11
2017 Student 36 33
2014 Indeterminate (permanent) 62 4093
2014 Term 51 643
2014 Casual 36 18
2014 Student 25 28

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 6 3579
2017 Term 1 525
2017 Casual 0 11
2017 Student 0 33
2014 Indeterminate (permanent) 5 4093
2014 Term 2 643
2014 Casual 0 18
2014 Student 0 28

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Term 0 525
2017 Casual 0 11
2017 Student 0 33
2014 Indeterminate (permanent) 0 4093
2014 Casual 0 18
2014 Student 0 28

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 4 3579
2017 Term 4 525
2017 Casual 0 11
2014 Indeterminate (permanent) 3 4093
2014 Term 3 643
2014 Casual 0 18

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 10 3579
2017 Term 14 525
2017 Student 15 33
2014 Indeterminate (permanent) 10 4093
2014 Term 15 643
2014 Casual 0 18

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 3 3579
2017 Term 3 525
2014 Indeterminate (permanent) 3 4093
2014 Term 3 643

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 37 3584
2017 Term 35 525
2017 Casual 45 11
2017 Student 30 33
2014 Indeterminate (permanent) 37 4100
2014 Term 31 644

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 39 3584
2017 Term 34 525
2017 Student 27 33
2014 Indeterminate (permanent) 39 4100
2014 Term 29 644
2014 Casual 31 18

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 40 3584
2017 Term 31 525
2017 Student 27 33
2014 Indeterminate (permanent) 37 4100
2014 Term 29 644
2014 Casual 36 18
2014 Student 24 29

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 41 3584
2017 Term 37 525
2017 Student 33 33
2014 Indeterminate (permanent) 40 4100
2014 Term 41 644
2014 Casual 46 18
2014 Student 17 29

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 25 3584
2017 Term 20 525
2017 Student 18 33
2014 Indeterminate (permanent) 26 4100
2014 Term 17 644
2014 Student 21 29

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 56 3584
2017 Term 53 525
2017 Casual 64 11
2017 Student 55 33
2014 Indeterminate (permanent) 56 4100
2014 Term 57 644
2014 Casual 56 18
2014 Student 45 29

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 35 3584
2017 Term 28 525
2017 Casual 45 11
2017 Student 27 33
2014 Indeterminate (permanent) 34 4100
2014 Term 29 644
2014 Casual 36 18
2014 Student 17 29

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 1 3584
2017 Casual 0 11
2017 Student 0 33
2014 Indeterminate (permanent) 1 4100
2014 Casual 0 18
2014 Student 0 29

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 3584
2017 Term 12 525
2017 Student 33 33
2014 Indeterminate (permanent) 7 4100
2014 Term 13 644
2014 Casual 0 18
2014 Student 17 29

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 10 3584
2017 Term 10 525
2017 Casual 0 11
2014 Indeterminate (permanent) 10 4100
2014 Term 9 644

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 50 3584
2017 Term 43 525
2017 Student 30 33
2014 Indeterminate (permanent) 46 4100
2014 Term 40 644
2014 Casual 41 18
2014 Student 21 29

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 23 3584
2017 Term 24 525
2017 Casual 0 11
2017 Student 21 33
2014 Indeterminate (permanent) 24 4100
2014 Term 26 644
2014 Casual 26 18

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 13 3584
2017 Term 15 525
2014 Indeterminate (permanent) 13 4100
2014 Term 14 644

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 47 3583
2017 Term 43 525
2017 Casual 45 11
2017 Student 45 33
2014 Indeterminate (permanent) 50 4097
2014 Term 42 643
2014 Student 31 29

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 27 3583
2017 Term 25 525
2017 Student 15 33
2014 Indeterminate (permanent) 29 4097
2014 Term 31 643

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 5 3583
2017 Term 3 525
2017 Casual 0 11
2017 Student 0 33
2014 Indeterminate (permanent) 5 4097
2014 Term 2 643
2014 Casual 0 18
2014 Student 0 29

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 26 3583
2017 Term 18 525
2014 Indeterminate (permanent) 25 4097
2014 Term 16 643
2014 Student 0 29

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 10 3583
2017 Term 9 525
2017 Casual 0 11
2014 Indeterminate (permanent) 11 4097
2014 Term 10 643
2014 Student 0 29

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 7 3583
2017 Term 4 525
2017 Casual 0 11
2014 Indeterminate (permanent) 6 4097
2014 Term 4 643
2014 Casual 0 18
2014 Student 0 29

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 13 3583
2017 Term 13 525
2017 Casual 0 11
2014 Indeterminate (permanent) 14 4097
2014 Term 18 643

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 10 3583
2017 Term 10 525
2014 Indeterminate (permanent) 9 4097
2014 Term 8 643

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 27 3583
2017 Term 30 525
2017 Casual 45 11
2017 Student 48 33
2014 Indeterminate (permanent) 26 4097
2014 Term 30 643
2014 Casual 64 18
2014 Student 55 29

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 12 3314
2017 Term 17 501
2017 Student 19 32
2014 Indeterminate (permanent) 13 3834
2014 Term 20 615

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 15 3314
2017 Term 23 501
2017 Student 38 32
2014 Indeterminate (permanent) 16 3834
2014 Term 25 615
2014 Student 41 29

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 10 3314
2017 Term 16 501
2014 Indeterminate (permanent) 10 3834
2014 Term 15 615

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 3314
2017 Term 8 501
2017 Casual 0 11
2014 Indeterminate (permanent) 7 3834
2014 Term 11 615

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 3314
2017 Term 9 501
2017 Student 16 32
2014 Indeterminate (permanent) 10 3834
2014 Term 8 615

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 11 3314
2017 Term 9 501
2017 Casual 0 11
2017 Student 19 32
2014 Indeterminate (permanent) 11 3834
2014 Term 10 615

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 14 3314
2017 Term 12 501
2014 Indeterminate (permanent) 13 3834
2014 Term 9 615
2014 Casual 0 18

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 3314
2017 Term 11 501
2017 Student 34 32
2014 Indeterminate (permanent) 7 3834
2014 Term 10 615
2014 Student 17 29

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 13 3314
2017 Term 10 501
2017 Student 19 32
2014 Indeterminate (permanent) 12 3834
2014 Term 10 615
2014 Casual 26 18
2014 Student 0 29

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 21 3314
2017 Term 19 501
2017 Student 34 32
2014 Indeterminate (permanent) 20 3834
2014 Term 18 615

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 3314
2017 Term 6 501
2014 Indeterminate (permanent) 8 3834
2014 Term 6 615
2014 Casual 0 18

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 44 3314
2017 Term 43 501
2017 Student 41 32
2014 Indeterminate (permanent) 43 3834
2014 Term 44 615
2014 Casual 51 18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 1 3314
2017 Term 2 501
2017 Casual 0 11
2014 Indeterminate (permanent) 1 3834
2014 Term 1 615
2014 Casual 0 18
2014 Student 0 29

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 52 3314
2017 Term 41 501
2017 Student 44 32
2014 Indeterminate (permanent) 51 3834
2014 Term 45 615
2014 Casual 41 18
2014 Student 31 29

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 1 3314
2017 Casual 0 11
2017 Student 0 32

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 13 3314
2017 Term 12 501
2014 Indeterminate (permanent) 12 3834
2014 Term 14 615

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 94 6 3585
2017 Term 88 12 526
2017 Casual 100 0 11
2017 Student 91 9 34

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 18 20 20 6 7 23 6 54 18 22750
2017 Seasonal 35 13 14 4 0 26 7 73 6 77
2017 Term 28 17 15 2 2 25 11 70 7 5463
2017 Casual 17 38 15 1 1 19 9 75 4 141
2017 Student 30 13 6 2 1 30 16 82 6 661
2014 Indeterminate (permanent) 20 21 20 6 6 22 5 56 17 25641
2014 Seasonal 31 20 15 3 3 18 9 70 9 65
2014 Term 28 19 15 3 2 23 9 70 8 5620
2014 Casual 17 25 19 3 3 26 7 63 8 179
2014 Student 32 16 7 2 0 27 16 84 4 398

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 32 34 16 6 5 7 1 71 12 22729
2017 Seasonal 48 25 8 4 1 12 1 85 6 75
2017 Term 46 28 12 2 2 9 2 82 5 5457
2017 Casual 30 48 10 1 2 9 0 85 4 140
2017 Student 51 23 6 2 1 14 3 90 3 658
2014 Indeterminate (permanent) 34 33 16 5 4 7 1 73 10 25626
2014 Seasonal 51 29 9 3 3 5 0 84 6 65
2014 Term 47 30 11 3 2 7 1 84 4 5614
2014 Casual 32 42 14 3 3 5 1 78 7 178
2014 Student 50 26 7 3 0 12 3 89 3 398
2011 Indeterminate (permanent) 39 39 11 5 3 3 0 80 9 26700
2011 Seasonal 61 23 6 0 4 4 1 89 5 69
2011 Term 51 34 8 3 2 3 0 87 5 4312
2011 Casual 41 44 11 2 1 2 0 87 2 130
2011 Student 57 24 10 2 0 8 1 87 2 225
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 31 52 9 4 1 1 2 85 5 22771
2017 Seasonal 9 47 15 12 10 7 0 60 24 77
2017 Term 22 47 14 10 3 3 1 71 14 5468
2017 Casual 13 53 18 9 3 4 0 68 13 141
2017 Student 18 16 9 6 5 11 36 63 21 661
2014 Indeterminate (permanent) 31 51 9 4 1 1 2 85 5 25648
2014 Seasonal 15 48 22 5 5 5 2 67 10 65
2014 Term 19 45 15 11 4 4 1 67 17 5619
2014 Casual 13 43 24 12 4 4 1 58 16 179
2014 Student 20 20 10 8 5 8 30 64 20 397
2011 Indeterminate (permanent) 30 54 9 4 1 1 2 86 5 26702
2011 Seasonal 20 44 13 10 6 1 6 69 17 70
2011 Term 20 50 14 10 3 2 1 72 13 4327
2011 Casual 11 58 16 12 2 2 1 70 13 130
2011 Student 17 26 9 7 5 8 29 68 18 224
2008 Indeterminate (permanent) 27 54 9 5 1 1 2 84 6 24492
2008 Seasonal 12 50 10 14 4 8 2 69 20 50
2008 Term 16 52 15 10 3 3 1 71 14 4042
2008 Casual 8 52 19 14 4 3 1 63 18 156
2008 Student 13 23 13 9 11 7 23 52 29 330
2008 Governor-in-council appointment 18 54 9 0 0 20 0 89 0 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 15 30 21 9 6 15 3 55 19 22738
2017 Seasonal 13 34 22 9 5 17 0 56 17 77
2017 Term 20 28 20 6 3 19 4 62 13 5458
2017 Casual 13 44 18 4 1 16 5 71 6 141
2017 Student 13 10 8 2 2 24 42 66 9 659
2014 Indeterminate (permanent) 14 28 22 10 7 15 4 52 20 25637
2014 Seasonal 17 28 26 8 5 14 3 54 15 65
2014 Term 15 26 22 8 5 18 6 54 18 5616
2014 Casual 8 29 25 11 2 21 3 50 17 178
2014 Student 14 12 9 2 2 24 38 67 9 397
2011 Indeterminate (permanent) 15 33 22 9 5 14 3 58 16 26707
2011 Seasonal 21 23 23 6 7 11 9 55 16 70
2011 Term 17 29 22 7 5 19 3 58 14 4322
2011 Casual 11 35 31 4 2 15 3 55 7 130
2011 Student 10 15 12 3 3 24 33 57 14 225

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 45 34 10 2 1 6 2 86 4 22754
2017 Seasonal 39 34 12 1 0 14 0 85 2 77
2017 Term 48 29 9 1 1 11 1 87 2 5463
2017 Casual 28 52 8 1 1 9 1 90 2 141
2017 Student 26 14 5 0 0 20 35 88 0 660
2014 Indeterminate (permanent) 43 34 11 2 1 7 2 84 4 25645
2014 Seasonal 35 39 11 2 0 12 2 86 2 65
2014 Term 41 30 12 2 1 13 1 83 3 5620
2014 Casual 30 42 12 2 1 13 1 83 3 179
2014 Student 33 14 6 1 1 19 28 87 2 397
2011 Indeterminate (permanent) 42 36 10 3 1 6 2 85 4 26710
2011 Seasonal 43 28 12 0 0 11 6 86 0 70
2011 Term 42 32 12 2 1 11 1 84 3 4322
2011 Casual 37 47 8 1 0 6 1 91 1 129
2011 Student 28 21 6 1 0 17 27 87 2 224
2008 Indeterminate (permanent) 39 39 9 3 1 6 2 86 4 24485
2008 Seasonal 30 28 22 2 0 16 2 71 2 50
2008 Term 40 35 11 2 1 11 1 85 3 4032
2008 Casual 21 53 14 3 1 7 1 81 4 155
2008 Student 26 21 9 1 0 20 23 82 2 330
2008 Governor-in-council appointment 35 36 9 0 0 20 0 89 0 10

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 34 34 14 5 3 9 2 76 9 22710
2017 Seasonal 36 31 10 5 0 17 0 81 6 77
2017 Term 40 29 11 2 1 15 1 82 4 5451
2017 Casual 25 49 14 1 0 10 1 83 2 140
2017 Student 23 14 6 0 0 22 35 86 1 660
2014 Indeterminate (permanent) 33 33 14 5 3 9 2 75 9 25640
2014 Seasonal 29 39 11 0 2 17 3 85 2 65
2014 Term 35 29 15 3 2 16 1 77 5 5618
2014 Casual 27 38 15 1 1 16 2 79 3 179
2014 Student 29 13 6 1 1 23 28 85 3 397
2011 Indeterminate (permanent) 33 36 14 5 3 8 2 77 8 26647
2011 Seasonal 39 20 20 1 1 11 7 72 3 70
2011 Term 35 31 15 3 2 14 1 78 5 4317
2011 Casual 28 45 16 2 0 10 0 81 2 129
2011 Student 26 22 7 1 1 17 26 85 2 223
2008 Indeterminate (permanent) 33 37 13 6 4 6 2 75 11 24473
2008 Seasonal 34 16 18 10 6 14 2 59 19 50
2008 Term 36 34 12 4 2 10 2 80 7 4037
2008 Casual 21 49 13 6 4 4 3 75 11 156
2008 Student 33 19 6 1 1 15 23 85 4 330
2008 Governor-in-council appointment 37 38 9 9 0 0 8 81 10 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 8 92 22693
2017 Seasonal 7 93 77
2017 Term 6 94 5455
2017 Student 4 96 659
2014 Indeterminate (permanent) 8 92 25596
2014 Seasonal 9 91 65
2014 Term 5 95 5615
2014 Casual 5 95 178
2014 Student 4 96 398

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 30 1836
2017 Term 29 299
2017 Student 74 23
2014 Indeterminate (permanent) 30 1949
2014 Term 35 303
2014 Student 58 12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 83 1836
2017 Term 71 299
2017 Student 43 23
2014 Indeterminate (permanent) 81 1949
2014 Term 72 303
2014 Student 50 12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 3 1836
2017 Term 2 299
2014 Indeterminate (permanent) 2 1949
2014 Term 3 303
2014 Student 0 12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Student 0 23
2014 Term 0 303
2014 Student 0 12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 5 1836
2017 Term 7 299
2017 Student 0 23
2014 Indeterminate (permanent) 5 1949
2014 Term 5 303

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 1836
2017 Term 17 299
2014 Indeterminate (permanent) 7 1949
2014 Term 13 303

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 1836
2017 Term 12 299
2014 Indeterminate (permanent) 10 1949
2014 Term 11 303

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 29 1833
2017 Term 33 295
2017 Student 22 23
2014 Indeterminate (permanent) 25 1946
2014 Term 27 303

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 19 1833
2017 Term 25 295
2014 Indeterminate (permanent) 20 1946
2014 Term 21 303
2014 Student 0 12

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 20 1833
2017 Term 17 295
2014 Indeterminate (permanent) 16 1946
2014 Term 16 303
2014 Student 0 12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 7 1833
2017 Term 7 295
2014 Indeterminate (permanent) 7 1946
2014 Term 6 303
2014 Student 0 12

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 25 1833
2017 Term 23 295
2017 Student 52 23
2014 Indeterminate (permanent) 24 1946
2014 Term 23 303
2014 Student 58 12

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 28 1833
2017 Term 23 295
2017 Student 22 23
2014 Indeterminate (permanent) 24 1946
2014 Term 21 303

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 3 1833
2017 Term 7 295
2014 Indeterminate (permanent) 2 1946
2014 Term 3 303
2014 Student 0 12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 1 1833
2017 Student 0 23

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 7 1833
2017 Term 6 295
2017 Student 0 23
2014 Indeterminate (permanent) 7 1946
2014 Term 5 303
2014 Student 0 12

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 13 1833
2017 Term 13 295
2017 Student 0 23
2014 Indeterminate (permanent) 13 1946
2014 Term 10 303

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 1 1833
2017 Term 0 295
2017 Student 0 23

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 19 1833
2017 Term 13 295
2014 Indeterminate (permanent) 17 1946
2014 Term 13 303
2014 Student 0 12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Student 0 23
2014 Indeterminate (permanent) 0 1946
2014 Student 0 12

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 17 1833
2017 Term 20 295
2017 Student 22 23
2014 Indeterminate (permanent) 26 1946
2014 Term 31 303
2014 Student 42 12

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 28 1835
2017 Term 24 297
2017 Student 26 23
2014 Indeterminate (permanent) 28 1950
2014 Term 26 304

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 15 1835
2017 Term 11 297
2014 Indeterminate (permanent) 14 1950
2014 Term 13 304

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 4 1835
2017 Term 2 297
2017 Student 0 23
2014 Indeterminate (permanent) 4 1950
2014 Term 2 304
2014 Student 0 11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 21 1835
2017 Term 15 297
2017 Student 0 23
2014 Indeterminate (permanent) 22 1950
2014 Term 14 304
2014 Student 0 11

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 5 1835
2017 Term 6 297
2014 Indeterminate (permanent) 5 1950
2014 Term 5 304
2014 Student 0 11

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 7 1835
2017 Term 5 297
2017 Student 0 23
2014 Indeterminate (permanent) 6 1950
2014 Term 4 304
2014 Student 0 11

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 1835
2017 Term 11 297
2014 Indeterminate (permanent) 9 1950
2014 Term 11 304

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 1835
2017 Term 5 297
2017 Student 0 23
2014 Indeterminate (permanent) 9 1950
2014 Term 6 304

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 49 1835
2017 Term 53 297
2017 Student 65 23
2014 Indeterminate (permanent) 48 1950
2014 Term 56 304
2014 Student 45 11

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 6 1693
2017 Term 9 285
2014 Indeterminate (permanent) 6 1832
2014 Term 10 291
2014 Student 0 11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 11 1693
2017 Term 16 285
2017 Student 48 23
2014 Indeterminate (permanent) 10 1832
2014 Term 15 291
2014 Student 45 11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 4 1693
2017 Term 8 285
2014 Indeterminate (permanent) 3 1832
2014 Term 9 291

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 2 1693
2017 Term 3 285
2017 Student 0 23
2014 Indeterminate (permanent) 3 1832
2014 Term 5 291
2014 Student 0 11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 2 1693
2017 Term 3 285
2014 Indeterminate (permanent) 3 1832
2014 Term 3 291
2014 Student 0 11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 5 1693
2017 Term 5 285
2014 Indeterminate (permanent) 5 1832
2014 Term 3 291
2014 Student 0 11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 1693
2017 Term 10 285
2014 Indeterminate (permanent) 10 1832
2014 Term 10 291

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 9 1693
2017 Term 12 285
2017 Student 26 23
2014 Indeterminate (permanent) 8 1832
2014 Term 12 291

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 10 1693
2017 Term 10 285
2014 Indeterminate (permanent) 11 1832
2014 Term 10 291

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 22 1693
2017 Term 15 285
2017 Student 30 23
2014 Indeterminate (permanent) 20 1832
2014 Term 16 291

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 8 1693
2017 Term 4 285
2014 Indeterminate (permanent) 8 1832
2014 Term 7 291
2014 Student 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 43 1693
2017 Term 38 285
2017 Student 43 23
2014 Indeterminate (permanent) 42 1832
2014 Term 41 291

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 1 1693
2014 Indeterminate (permanent) 2 1832
2014 Student 0 11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 62 1693
2017 Term 51 285
2017 Student 43 23
2014 Indeterminate (permanent) 65 1832
2014 Term 57 291
2014 Student 55 11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 1 1693

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 13 1693
2017 Term 18 285
2014 Indeterminate (permanent) 14 1832
2014 Term 10 291

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 94 6 1839
2017 Term 86 14 298
2017 Student 88 13 24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 20 20 21 4 4 27 5 59 10 22740
2017 Seasonal 29 17 20 1 1 28 4 67 4 76
2017 Term 28 19 15 2 1 27 8 72 5 5463
2017 Casual 19 38 11 1 0 22 9 81 2 140
2017 Student 30 15 7 1 1 32 14 83 4 660
2014 Indeterminate (permanent) 21 19 21 3 3 27 5 60 9 25640
2014 Seasonal 37 17 11 5 2 23 6 76 9 65
2014 Term 29 19 15 2 1 26 8 73 5 5615
2014 Casual 19 23 23 2 1 25 7 63 3 179
2014 Student 33 13 7 1 1 30 15 84 3 398

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 34 33 16 4 3 9 1 75 8 22700
2017 Seasonal 47 28 14 0 3 8 0 82 3 74
2017 Term 47 28 11 2 1 9 1 84 4 5444
2017 Casual 29 45 12 2 1 8 3 83 3 138
2017 Student 51 22 7 1 1 15 3 89 2 661
2014 Indeterminate (permanent) 36 32 16 3 2 9 1 76 7 25622
2014 Seasonal 51 22 11 3 5 8 2 80 8 65
2014 Term 48 29 10 2 1 9 1 85 3 5616
2014 Casual 33 38 15 1 1 11 1 81 2 179
2014 Student 49 22 8 1 0 13 6 88 2 398
2011 Indeterminate (permanent) 41 37 11 4 2 4 0 82 6 26692
2011 Seasonal 53 26 7 3 1 9 1 87 5 70
2011 Term 52 33 8 2 1 4 0 88 4 4312
2011 Casual 38 48 9 1 0 4 0 90 1 130
2011 Student 61 24 6 1 0 7 1 92 2 225
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 27 28 19 12 11 1 2 57 23 22709
2017 Seasonal 18 27 9 20 22 1 3 47 43 77
2017 Term 26 26 19 12 13 1 2 54 26 5465
2017 Casual 11 16 17 21 33 0 2 28 55 141
2017 Student 29 25 20 10 13 0 2 56 24 660

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 17 29 28 16 10 0 1 46 26 22709
2017 Seasonal 31 25 19 16 7 0 3 57 23 77
2017 Term 29 30 23 10 5 1 2 61 15 5454
2017 Casual 19 26 37 13 4 0 1 45 17 141
2017 Student 43 34 16 4 1 0 2 78 5 661

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 22 30 23 13 8 1 3 54 22 22682
2017 Seasonal 30 17 12 12 14 1 14 55 31 77
2017 Term 39 25 15 7 5 1 7 70 13 5448
2017 Casual 21 28 24 15 6 1 6 52 22 141
2017 Student 61 22 7 3 1 0 5 88 4 660

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 24 24 21 15 10 2 4 52 26 22713
2017 Seasonal 35 17 13 11 20 1 2 54 32 75
2017 Term 38 24 16 9 7 3 5 66 17 5454
2017 Casual 18 21 33 11 11 2 4 42 24 141
2017 Student 55 23 11 3 3 1 4 82 7 661

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 52 18 8 3 2 1 16 84 6 22676
2017 Seasonal 54 18 3 3 7 3 13 86 11 76
2017 Term 61 15 7 2 1 1 13 89 4 5438
2017 Casual 41 26 13 5 1 3 11 77 8 140
2017 Student 72 13 4 0 0 0 11 95 1 659

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 31 31 21 10 6 0 1 62 16 22634
2017 Seasonal 32 31 20 9 8 0 0 63 17 75
2017 Term 39 29 18 8 5 0 1 69 13 5434
2017 Casual 36 34 21 5 4 0 0 69 9 140
2017 Student 49 27 14 5 3 0 1 78 8 661

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 25 34 22 11 6 1 2 60 17 22607
2017 Seasonal 36 20 21 4 9 4 5 62 15 75
2017 Term 39 28 17 7 3 2 3 71 11 5433
2017 Casual 33 32 21 6 3 2 4 69 9 140
2017 Student 54 27 11 2 3 0 3 84 5 661

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 19 31 24 15 8 1 2 51 24 22620
2017 Seasonal 42 13 17 11 13 1 1 57 25 75
2017 Term 35 30 18 8 4 1 4 68 13 5442
2017 Casual 27 27 26 13 5 1 1 55 18 140
2017 Student 55 24 12 3 2 1 4 82 5 661

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 29 33 20 11 6 1 2 63 17 22621
2017 Seasonal 52 15 13 7 8 3 2 70 16 75
2017 Term 42 28 15 7 3 1 3 73 11 5435
2017 Casual 29 32 27 5 3 1 3 64 8 140
2017 Student 47 26 14 7 3 0 2 75 10 661

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 22 31 23 14 8 1 2 55 22 22583
2017 Seasonal 28 21 21 9 17 3 0 51 27 75
2017 Term 30 31 20 9 6 1 2 64 16 5426
2017 Casual 27 31 21 11 6 0 3 60 18 140
2017 Student 45 31 16 4 2 0 2 78 6 659

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 50 24 13 6 4 0 2 77 10 22726
2017 Seasonal 54 25 9 5 0 0 7 85 6 77
2017 Term 61 21 10 3 2 0 3 85 5 5458
2017 Casual 42 22 27 3 4 0 3 66 7 141
2017 Student 74 16 5 2 0 0 2 92 3 660

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 68 14 6 4 3 1 4 86 8 22716
2017 Seasonal 67 13 8 0 3 0 9 88 3 76
2017 Term 76 10 5 2 2 1 4 91 5 5455
2017 Casual 67 15 6 4 3 1 4 87 7 141
2017 Student 86 6 3 1 1 0 3 95 2 661

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 54 28 9 3 2 0 2 85 5 22706
2017 Seasonal 68 14 8 1 3 0 6 87 4 77
2017 Term 68 19 6 2 1 0 3 90 3 5450
2017 Casual 52 26 8 4 2 0 7 85 7 141
2017 Student 78 13 4 2 1 0 2 93 3 656

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 56 22 10 6 5 1 2 80 10 22706
2017 Seasonal 69 16 4 7 1 0 4 88 8 77
2017 Term 70 15 6 3 2 1 3 89 5 5452
2017 Casual 57 17 10 6 4 1 5 79 11 140
2017 Student 82 10 2 2 1 0 3 95 3 660

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 49 12 5 2 1 0 31 89 4 22691
2017 Seasonal 68 7 1 1 4 0 19 92 6 77
2017 Term 65 6 2 1 0 1 26 95 2 5450
2017 Casual 57 11 4 1 0 1 25 93 1 140
2017 Student 77 3 0 0 1 0 18 98 1 658

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 57 21 9 3 1 1 8 85 5 22588
2017 Seasonal 67 9 4 3 4 4 9 88 8 75
2017 Term 64 15 8 3 2 1 7 86 5 5419
2017 Casual 57 16 8 3 2 1 13 85 6 140
2017 Student 76 11 4 2 1 1 6 94 2 651

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 62 18 7 4 3 1 5 85 8 22732
2017 Seasonal 29 10 18 14 21 1 6 42 38 77
2017 Term 16 15 19 19 30 0 1 31 50 5459
2017 Casual 16 15 21 18 29 0 1 31 48 141
2017 Student 55 18 12 6 6 0 3 76 12 661

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 43 32 14 5 2 0 3 77 8 22691
2017 Seasonal 44 26 16 8 0 1 5 75 8 76
2017 Term 52 28 11 4 2 0 3 82 6 5453
2017 Casual 46 31 15 4 1 0 2 79 6 140
2017 Student 53 28 10 5 2 0 2 82 7 660

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 11 29 39 14 6 0 0 41 20 22758
2017 Seasonal 14 30 31 12 9 3 1 46 22 77
2017 Term 16 35 34 10 4 0 0 51 15 5464
2017 Casual 16 22 43 16 4 0 0 38 19 140
2017 Student 27 46 21 4 1 0 1 74 5 661

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 9 20 42 21 8 0 0 28 29 22654
2017 Seasonal 12 26 34 12 14 0 1 26 39 76
2017 Term 7 16 38 25 14 0 1 39 23 5445
2017 Casual 5 20 38 23 11 0 2 35 25 141
2017 Student 3 9 32 32 22 1 1 55 12 660

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 27 44 15 7 4 3 0 73 12 22691
2017 Seasonal 25 36 20 8 5 7 0 65 14 77
2017 Term 28 40 15 7 4 6 0 73 11 5454
2017 Casual 19 45 26 4 1 6 0 68 5 141
2017 Student 28 35 15 8 3 10 1 71 12 660

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 18 40 18 14 9 2 0 59 23 22729
2017 Seasonal 20 42 15 11 7 5 1 66 18 76
2017 Term 24 40 17 11 5 3 0 66 16 5454
2017 Casual 13 50 16 13 3 4 1 66 16 141
2017 Student 33 41 14 6 2 4 0 77 8 660
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 18 82 22722
2017 Seasonal 26 74 77
2017 Term 14 86 5458
2017 Casual 12 88 140
2017 Student 8 92 661
2014 Indeterminate (permanent) 16 84 25602
2014 Seasonal 11 89 65
2014 Term 13 87 5608
2014 Casual 10 90 178
2014 Student 6 94 395

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 80 20 4005
2017 Seasonal 85 15 20
2017 Term 82 18 776
2017 Casual 100 0 17
2017 Student 69 31 51
2014 Indeterminate (permanent) 81 19 4069
2014 Term 83 17 750
2014 Casual 83 17 16
2014 Student 75 25 25

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 43 38 5 8 5 1 0 81 13 3208
2017 Seasonal 29 53 6 6 6 0 0 82 12 17
2017 Term 50 33 6 5 3 1 1 85 8 632
2017 Casual 35 29 18 6 12 0 0 65 18 17
2017 Student 60 26 3 6 0 0 6 91 6 35
2014 Indeterminate (permanent) 51 32 5 7 4 0 0 83 11 3299
2014 Term 55 34 3 5 2 0 1 90 7 623
2014 Casual 41 28 7 7 0 17 0 83 8 13
2014 Student 79 21 0 0 0 0 0 100 0 19
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 40 29 15 6 5 4 1 42 58 22753
2017 Seasonal 29 17 25 10 17 3 0 29 71 77
2017 Term 31 26 19 10 9 4 1 32 68 5467
2017 Casual 17 18 22 15 26 1 1 17 83 141
2017 Student 33 23 17 8 11 5 2 35 65 661

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 13 12368
2017 Seasonal 44 53
2017 Term 35 3475
2017 Casual 51 114
2017 Student 44 396

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 33 12368
2017 Seasonal 36 53
2017 Term 39 3475
2017 Casual 38 114
2017 Student 51 396

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 14 12368
2017 Seasonal 13 53
2017 Term 18 3475
2017 Casual 14 114
2017 Student 39 396

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 40 12368
2017 Seasonal 19 53
2017 Term 31 3475
2017 Casual 29 114
2017 Student 16 396

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 5 12368
2017 Seasonal 4 53
2017 Term 3 3475
2017 Casual 5 114
2017 Student 1 396

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 46 12368
2017 Seasonal 32 53
2017 Term 40 3475
2017 Casual 40 114
2017 Student 28 396

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Indeterminate (permanent) 7 61 16 7 3 6 12214
2017 Seasonal 13 63 13 4 4 4 53
2017 Term 9 64 13 6 2 6 3407
2017 Casual 3 47 23 10 5 12 111
2017 Student 10 62 11 8 2 7 384

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 9 21 18 16 21 2 12 35 44 12518
2017 Seasonal 10 23 19 10 25 4 9 38 40 52
2017 Term 14 26 16 16 17 2 9 45 37 3500
2017 Casual 7 19 20 22 25 0 7 28 50 114
2017 Student 27 25 14 16 10 2 6 56 28 395

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 5 15 15 20 33 2 10 22 60 12509
2017 Seasonal 8 25 9 17 29 0 13 37 52 53
2017 Term 6 19 16 18 30 3 8 28 54 3496
2017 Casual 1 14 17 24 35 1 8 16 65 114
2017 Student 11 15 14 21 25 4 10 30 54 396
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