2017 Public Service Employee Survey Results for Canada Revenue Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - AU

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	19	51	6	17	7	70	24	4311
2017	AU-01	22	54	6	14	4	76	19	924
2017	AU-02	23	49	5	15	8	72	23	698
2017	AU-03	19	52	5	17	7	71	24	1325
2017	AU-04	16	49	6	19	10	65	29	995
2017	AU-05	19	43	8	19	12	62	30	165
2017	AU-06	21	55	5	9	9	77	19	107
2014	AU	24	51	6	13	6	75	19	4688
2014	AU-01	28	50	6	12	4	78	16	1239
2014	AU-02	22	54	6	12	7	76	18	821
2014	AU-03	22	52	7	14	6	74	20	1359
2014	AU-04	23	51	6	15	6	74	21	936
2014	AU-05	22	50	4	20	4	72	24	161
2014	AU-06	26	56	3	8	8	82	15	117
2011	AU	27	53	5	12	4	79	16	4055
2011	AU-01	28	52	5	11	4	80	15	892
2011	AU-02	25	54	5	12	4	79	16	1037
2011	AU-03	25	53	5	12	5	78	17	1085
2011	AU-04	26	52	5	13	4	79	17	776
2011	AU-05	41	47	3	5	4	88	9	134
2011	AU-06	35	53	3	6	3	88	9	117
2008	AU	26	54	5	11	4	80	15	3574
2008	AU-01	28	56	3	9	4	85	12	866
2008	AU-02	24	54	5	12	4	78	16	923
2008	AU-03	24	54	6	10	5	79	15	893
2008	AU-04	26	51	5	14	4	77	18	646
2008	AU-05	40	47	3	6	4	87	10	78
2008	AU-06	39	47	5	5	5	86	10	83

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	69	23	3	2	1	1	2	94	3	4299
2017	AU-01	71	22	3	2	1	1	1	95	3	923
2017	AU-02	71	21	4	1	1	1	1	94	3	697
2017	AU-03	68	24	3	2	1	1	1	94	3	1318
2017	AU-04	67	24	3	2	0	1	3	94	3	992
2017	AU-05	66	22	3	3	2	1	2	91	6	165
2017	AU-06	72	21	4	1	0	0	2	95	1	107
2014	AU	71	22	3	2	1	1	1	94	3	4688
2014	AU-01	76	19	2	1	1	0	1	96	2	1239
2014	AU-02	69	23	4	1	1	1	1	94	2	821
2014	AU-03	70	23	3	2	1	0	1	94	3	1359
2014	AU-04	68	22	3	2	1	1	2	93	4	936
2014	AU-05	65	23	5	4	1	1	2	90	5	162
2014	AU-06	70	21	3	2	1	1	3	95	3	117
2011	AU	74	20	2	2	1	0	1	95	3	4056
2011	AU-01	73	21	3	1	1	0	1	95	2	892
2011	AU-02	75	18	2	1	1	1	2	96	2	1037
2011	AU-03	72	21	2	2	1	0	1	95	3	1086
2011	AU-04	73	19	3	2	1	0	1	94	4	776
2011	AU-05	77	17	1	2	1	1	1	95	3	134
2011	AU-06	76	16	3	3	0	1	1	94	3	117
2008	AU	71	21	3	2	1	1	1	94	3	3572
2008	AU-01	73	20	3	1	1	1	1	95	2	864
2008	AU-02	71	22	2	2	1	1	1	95	3	923
2008	AU-03	71	20	3	2	2	1	1	93	4	891
2008	AU-04	66	22	4	3	2	1	2	91	5	647
2008	AU-05	77	17	5	0	1	0	0	94	1	78
2008	AU-06	82	13	1	1	2	0	0	95	4	83

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	71	18	4	3	1	0	2	91	4	4306
2017	AU-01	75	18	3	1	1	0	2	95	2	923
2017	AU-02	76	16	3	2	1	1	1	94	3	697
2017	AU-03	71	18	5	3	1	0	2	91	4	1323
2017	AU-04	66	19	5	5	2	0	3	88	7	995
2017	AU-05	63	19	7	4	4	0	2	84	8	164
2017	AU-06	73	14	7	3	1	0	2	89	4	107
2014	AU	72	17	4	3	2	0	2	91	5	4688
2014	AU-01	78	15	3	2	1	0	1	94	3	1239
2014	AU-02	72	20	3	2	1	0	2	94	3	821
2014	AU-03	72	18	4	3	1	0	2	92	4	1359
2014	AU-04	66	17	6	6	3	0	2	85	9	936
2014	AU-05	67	16	4	7	3	0	2	85	11	162
2014	AU-06	63	21	3	4	2	0	7	90	6	117
2011	AU	73	17	3	3	2	0	2	92	5	4053
2011	AU-01	73	20	3	1	1	0	1	94	2	892
2011	AU-02	77	14	3	2	2	0	3	94	3	1037
2011	AU-03	73	17	3	4	2	0	2	91	5	1083
2011	AU-04	68	17	4	6	3	0	2	87	10	776
2011	AU-05	72	17	6	1	1	0	1	91	3	134
2011	AU-06	64	22	3	7	1	1	2	89	8	117
2008	AU	71	18	3	3	2	0	2	91	6	3574
2008	AU-01	75	17	3	2	1	0	1	94	3	865
2008	AU-02	76	17	2	2	2	0	2	95	3	923
2008	AU-03	72	17	3	3	2	0	2	91	6	892
2008	AU-04	62	19	6	6	4	0	3	83	11	647
2008	AU-05	72	17	3	5	4	0	0	88	9	78
2008	AU-06	64	24	2	8	1	0	0	88	10	83

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	27	37	9	16	12	0	64	28	4307
2017	AU-01	33	37	9	15	6	0	70	21	923
2017	AU-02	29	36	7	16	12	0	65	28	695
2017	AU-03	26	39	9	15	11	0	65	26	1326
2017	AU-04	21	35	10	17	17	0	56	34	994
2017	AU-05	28	30	5	16	21	0	59	36	165
2017	AU-06	30	34	9	14	13	0	63	27	107
2014	AU	31	38	8	13	9	0	69	22	4689
2014	AU-01	35	39	9	10	7	0	74	17	1239
2014	AU-02	31	38	8	14	9	0	69	22	821
2014	AU-03	29	37	8	15	11	0	66	26	1360
2014	AU-04	31	37	8	15	9	0	68	24	936
2014	AU-05	32	35	8	10	15	0	67	25	162
2014	AU-06	33	38	6	13	9	1	72	22	117
2011	AU	29	42	9	12	7	0	71	19	4048
2011	AU-01	29	41	10	13	7	0	70	20	892
2011	AU-02	30	44	10	11	5	0	74	16	1037
2011	AU-03	26	44	9	12	8	0	71	20	1081
2011	AU-04	27	42	10	14	7	0	69	21	774
2011	AU-05	38	32	6	13	11	0	70	24	133
2011	AU-06	39	41	7	9	4	0	80	13	117

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	14	44	12	20	10	0	0	58	30	4306
2017	AU-01	16	40	13	20	11	0	0	57	30	923
2017	AU-02	16	44	10	20	10	0	0	61	30	697
2017	AU-03	13	45	13	19	11	0	0	58	29	1324
2017	AU-04	13	44	12	21	9	0	0	57	31	993
2017	AU-05	16	44	3	20	17	0	0	60	37	165
2017	AU-06	18	53	16	10	3	0	0	71	13	107
2014	AU	16	44	12	18	10	0	0	60	28	4685
2014	AU-01	18	45	11	17	8	0	0	63	26	1238
2014	AU-02	14	46	14	15	11	0	0	60	26	821
2014	AU-03	17	43	11	19	10	0	0	60	29	1357
2014	AU-04	15	44	12	17	12	0	0	59	29	936
2014	AU-05	15	44	12	20	9	1	0	59	29	162
2014	AU-06	17	50	12	17	3	0	0	67	21	117
2011	AU	18	47	12	15	7	0	0	66	22	4057
2011	AU-01	18	49	12	14	6	0	0	68	20	894
2011	AU-02	20	47	11	14	8	0	0	67	22	1036
2011	AU-03	17	48	11	18	7	0	0	65	24	1086
2011	AU-04	16	43	14	17	9	1	1	60	26	777
2011	AU-05	26	47	12	8	6	0	1	74	14	134
2011	AU-06	23	50	14	10	3	0	0	73	13	116
2008	AU	18	48	12	15	7	0	0	66	22	3572
2008	AU-01	22	47	11	14	5	0	0	69	19	866
2008	AU-02	17	48	13	13	9	0	0	65	22	921
2008	AU-03	16	51	11	14	8	0	0	67	22	893
2008	AU-04	17	46	11	17	8	0	0	63	25	646
2008	AU-05	18	51	14	9	8	0	0	69	17	78
2008	AU-06	25	43	11	17	4	0	0	69	20	83

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	39	43	10	5	2	83	7	4304
2017	AU-01	34	44	12	6	3	79	10	924
2017	AU-02	39	44	11	4	2	83	6	696
2017	AU-03	40	44	9	6	2	83	8	1322
2017	AU-04	38	45	10	4	2	84	6	994
2017	AU-05	55	35	5	6	0	89	6	165
2017	AU-06	60	30	7	2	1	90	3	107
2014	AU	38	44	11	6	2	81	8	4688
2014	AU-01	34	44	12	7	3	78	10	1239
2014	AU-02	35	46	11	5	3	81	9	821
2014	AU-03	38	45	10	6	2	83	8	1359
2014	AU-04	42	42	10	5	2	84	7	936
2014	AU-05	48	39	7	3	2	87	6	162
2014	AU-06	56	36	8	1	0	91	1	117
2011	AU	38	41	12	5	3	80	8	4051
2011	AU-01	34	40	14	7	4	75	11	891
2011	AU-02	37	41	12	5	4	79	9	1035
2011	AU-03	38	43	10	6	3	81	9	1086
2011	AU-04	41	41	11	4	3	82	6	775
2011	AU-05	56	32	6	2	4	88	6	133
2011	AU-06	53	39	7	1	0	92	1	117
2008	AU	33	47	11	6	4	80	10	3576
2008	AU-01	32	45	12	8	4	76	12	867
2008	AU-02	31	48	11	6	4	79	9	923
2008	AU-03	32	49	10	5	4	81	8	893
2008	AU-04	34	47	9	7	3	81	10	646
2008	AU-05	46	42	4	5	3	88	8	78
2008	AU-06	61	25	7	5	1	87	6	83

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	44	44	6	4	2	87	6	4296
2017	AU-01	38	44	8	6	3	83	9	923
2017	AU-02	43	47	5	3	2	90	5	694
2017	AU-03	42	45	7	4	2	87	6	1319
2017	AU-04	46	42	6	4	2	88	6	994
2017	AU-05	61	34	2	3	0	94	3	163
2017	AU-06	67	29	1	2	1	96	3	107
2014	AU	43	43	7	4	2	87	6	4687
2014	AU-01	40	45	8	5	2	85	7	1238
2014	AU-02	40	47	8	4	2	86	6	820
2014	AU-03	43	44	8	4	2	87	6	1360
2014	AU-04	48	41	7	3	1	89	4	935
2014	AU-05	54	38	4	2	2	92	4	162
2014	AU-06	68	30	3	0	0	97	0	117
2011	AU	41	46	7	4	2	87	6	4058
2011	AU-01	35	49	9	4	3	83	8	893
2011	AU-02	38	47	8	5	3	85	7	1038
2011	AU-03	40	47	6	4	2	87	7	1088
2011	AU-04	44	44	7	2	2	89	4	777
2011	AU-05	60	35	2	1	1	96	2	134
2011	AU-06	65	32	1	2	0	97	2	114
2008	AU	39	48	6	4	2	87	7	3575
2008	AU-01	35	50	6	5	3	86	8	867
2008	AU-02	38	49	7	4	2	87	6	923
2008	AU-03	37	48	7	5	2	86	8	892
2008	AU-04	43	46	6	4	2	88	6	647
2008	AU-05	47	45	4	4	0	92	4	78
2008	AU-06	60	35	4	1	0	95	1	82

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	34	43	10	9	4	0	0	77	13	4303
2017	AU-01	36	43	9	9	3	0	0	79	12	924
2017	AU-02	35	45	8	8	4	0	0	80	12	697
2017	AU-03	32	44	10	10	3	0	0	77	13	1321
2017	AU-04	32	41	11	11	5	0	0	73	16	993
2017	AU-05	42	35	9	9	4	1	0	77	13	165
2017	AU-06	54	36	4	5	1	0	1	91	6	107
2014	AU	35	44	9	8	3	0	0	79	12	4686
2014	AU-01	37	43	9	8	3	0	0	80	11	1239
2014	AU-02	31	48	9	8	4	0	0	79	12	821
2014	AU-03	34	44	10	8	4	0	0	78	12	1358
2014	AU-04	36	42	10	9	3	0	0	79	12	934
2014	AU-05	40	44	7	6	3	0	0	83	9	162
2014	AU-06	49	39	6	3	2	1	1	90	4	117

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	39	38	10	7	6	0	0	77	13	4299
2017	AU-01	40	37	10	6	5	0	1	78	11	923
2017	AU-02	37	39	9	8	6	1	0	77	14	697
2017	AU-03	38	38	9	7	6	1	0	77	13	1321
2017	AU-04	38	37	10	8	7	0	0	76	15	992
2017	AU-05	45	34	7	9	4	0	1	80	13	164
2017	AU-06	47	38	6	6	4	0	0	85	9	107
2014	AU	37	38	12	8	5	0	0	75	13	4687
2014	AU-01	42	34	12	7	4	0	0	77	11	1239
2014	AU-02	31	40	14	8	6	1	0	72	14	821
2014	AU-03	35	39	13	7	5	0	1	75	12	1357
2014	AU-04	37	38	11	8	4	0	1	76	12	936
2014	AU-05	40	35	9	9	6	1	0	75	16	162
2014	AU-06	40	38	10	9	2	1	0	79	11	117
2011	AU	36	41	11	7	4	0	1	78	11	4055
2011	AU-01	35	42	11	7	5	1	0	78	12	889
2011	AU-02	35	41	12	7	4	0	1	76	11	1038
2011	AU-03	35	41	12	8	3	0	1	77	11	1086
2011	AU-04	40	39	10	6	3	0	1	80	9	777
2011	AU-05	50	39	7	2	2	0	0	89	4	134
2011	AU-06	41	34	8	14	3	0	0	75	17	117

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	21	18	14	11	15	3	17	50	32	4301
2017	AU-01	19	16	15	10	15	4	21	47	33	923
2017	AU-02	20	18	15	11	15	3	18	49	32	696
2017	AU-03	24	20	15	10	12	3	17	54	27	1320
2017	AU-04	20	19	14	11	17	3	16	48	34	994
2017	AU-05	22	19	10	16	20	2	10	47	41	165
2017	AU-06	27	19	10	12	24	3	5	50	39	107
2014	AU	19	21	15	11	14	3	16	50	31	4688
2014	AU-01	19	21	16	9	13	4	18	51	28	1238
2014	AU-02	19	20	16	11	14	3	17	49	31	821
2014	AU-03	20	22	14	11	13	3	16	53	29	1359
2014	AU-04	18	21	14	13	16	3	16	48	35	936
2014	AU-05	22	20	14	12	20	2	11	47	37	162
2014	AU-06	16	27	12	19	21	0	5	46	41	117
2011	AU	21	22	13	11	15	2	16	52	31	4058
2011	AU-01	20	19	16	11	13	3	18	50	30	892
2011	AU-02	22	21	14	11	14	2	18	52	30	1037
2011	AU-03	21	24	10	12	14	3	15	55	32	1086
2011	AU-04	21	23	14	9	16	2	15	53	30	778
2011	AU-05	24	24	16	7	15	1	12	55	26	134
2011	AU-06	21	26	13	12	25	2	3	48	38	117
2008	AU	24	23	13	12	14	3	12	56	30	3573
2008	AU-01	23	25	12	11	11	3	15	59	27	866
2008	AU-02	27	24	12	9	14	2	12	60	27	920
2008	AU-03	23	22	13	13	14	3	11	53	32	893
2008	AU-04	24	23	15	11	15	3	10	53	30	647
2008	AU-05	36	26	9	13	10	0	6	66	25	78
2008	AU-06	20	20	17	18	20	1	2	43	40	83

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	25	49	13	8	5	74	13	4304
2017	AU-01	23	48	14	10	5	70	16	923
2017	AU-02	24	51	11	9	6	75	14	697
2017	AU-03	24	50	13	8	5	74	12	1324
2017	AU-04	24	50	13	8	5	74	13	992
2017	AU-05	42	44	7	4	4	86	7	165
2017	AU-06	40	50	5	3	2	91	5	107
2014	AU	24	48	14	9	5	72	14	4687
2014	AU-01	23	46	15	10	5	70	15	1239
2014	AU-02	20	50	14	9	6	71	15	821
2014	AU-03	24	49	13	9	5	73	14	1358
2014	AU-04	24	49	13	10	4	73	14	936
2014	AU-05	31	48	9	7	4	80	11	162
2014	AU-06	44	46	6	1	3	90	4	116
2011	AU	25	47	14	9	5	73	14	4052
2011	AU-01	23	44	17	10	5	68	16	889
2011	AU-02	25	48	13	8	6	73	14	1035
2011	AU-03	25	47	14	9	5	72	14	1087
2011	AU-04	25	50	13	7	5	75	12	776
2011	AU-05	43	45	5	3	4	87	7	134
2011	AU-06	36	47	10	6	1	83	7	117
2008	AU	27	47	11	10	5	74	15	3558
2008	AU-01	26	46	13	11	5	71	16	864
2008	AU-02	27	47	11	10	5	74	15	914
2008	AU-03	25	49	12	9	5	74	14	890
2008	AU-04	29	46	11	8	6	75	14	644
2008	AU-05	35	54	3	6	3	88	9	78
2008	AU-06	37	49	6	6	2	85	9	82

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	15	36	20	16	12	0	0	51	29	4303
2017	AU-01	13	33	21	17	15	0	0	46	32	919
2017	AU-02	13	34	20	18	15	0	0	47	33	697
2017	AU-03	14	37	20	16	12	1	0	52	28	1325
2017	AU-04	15	37	20	16	12	1	0	52	28	994
2017	AU-05	27	37	12	14	10	0	0	64	24	165
2017	AU-06	31	44	18	7	0	0	0	75	7	107
2014	AU	14	34	21	17	13	0	0	48	30	4689
2014	AU-01	13	32	22	18	13	1	0	46	32	1239
2014	AU-02	11	31	23	19	15	0	0	43	34	821
2014	AU-03	13	37	22	16	12	1	0	50	28	1359
2014	AU-04	17	34	19	18	12	0	0	51	30	936
2014	AU-05	23	38	17	13	9	0	0	61	22	162
2014	AU-06	21	44	17	10	7	0	0	66	17	117
2011	AU	12	38	19	18	13	1	0	50	31	4055
2011	AU-01	11	38	18	19	13	0	0	49	33	890
2011	AU-02	11	34	19	18	15	1	1	47	34	1038
2011	AU-03	9	39	20	18	13	1	0	48	32	1085
2011	AU-04	16	39	18	15	13	1	0	55	27	777
2011	AU-05	22	48	10	8	12	0	0	70	20	134
2011	AU-06	14	41	21	19	6	0	0	55	25	117

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	24	48	12	11	4	73	15	4297
2017	AU-01	26	47	12	10	4	73	15	920
2017	AU-02	24	50	13	10	4	74	13	694
2017	AU-03	23	50	12	11	4	73	15	1322
2017	AU-04	22	47	14	12	4	69	17	993
2017	AU-05	29	50	9	10	3	78	13	165
2017	AU-06	43	44	7	5	1	87	6	107

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	35	45	10	6	3	1	81	9	4299
2017	AU-01	35	44	11	6	4	0	79	10	920
2017	AU-02	34	47	10	5	3	1	81	8	696
2017	AU-03	32	48	10	6	3	1	81	9	1323
2017	AU-04	35	43	11	7	3	1	78	10	992
2017	AU-05	38	50	7	4	1	1	88	5	165
2017	AU-06	58	36	2	3	1	0	94	4	107
2014	AU	33	44	12	6	4	1	77	10	4685
2014	AU-01	33	42	14	6	4	1	76	10	1238
2014	AU-02	29	47	13	6	4	1	76	11	820
2014	AU-03	32	44	13	7	4	0	76	11	1358
2014	AU-04	34	45	11	6	3	1	80	9	935
2014	AU-05	35	46	12	4	3	0	81	7	162
2014	AU-06	58	34	3	3	1	1	93	4	117
2011	AU	29	48	11	6	4	1	78	10	4059
2011	AU-01	28	48	13	6	5	1	76	11	892
2011	AU-02	28	47	12	7	4	1	77	11	1039
2011	AU-03	28	50	11	7	3	1	79	10	1085
2011	AU-04	29	48	12	6	3	1	78	10	778
2011	AU-05	49	39	4	5	3	0	87	8	134
2011	AU-06	43	44	7	5	1	1	87	6	117
2008	AU	35	45	10	5	4	1	81	9	3575
2008	AU-01	36	44	12	5	3	1	80	8	866
2008	AU-02	35	47	10	4	3	1	82	8	922
2008	AU-03	33	47	9	5	5	1	81	10	893
2008	AU-04	35	44	9	6	5	0	80	11	647
2008	AU-05	47	40	9	4	0	0	87	4	78
2008	AU-06	37	49	4	6	4	0	87	10	83

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	17	37	19	14	12	54	27	4302
2017	AU-01	15	37	19	15	14	52	29	923
2017	AU-02	15	35	20	16	14	50	30	696
2017	AU-03	16	40	18	14	11	56	26	1323
2017	AU-04	17	37	20	14	12	54	27	992
2017	AU-05	35	32	12	10	12	67	22	165
2017	AU-06	36	48	8	5	4	83	8	107

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	44	40	11	3	2	84	5	4296
2017	AU-01	42	39	13	4	2	81	6	921
2017	AU-02	44	42	10	3	2	86	4	695
2017	AU-03	43	42	10	3	2	85	5	1323
2017	AU-04	45	39	11	3	2	84	5	991
2017	AU-05	59	34	6	1	0	93	1	165
2017	AU-06	65	30	2	3	0	95	3	107
2014	AU	51	34	10	3	2	85	5	4686
2014	AU-01	48	34	13	3	2	83	5	1238
2014	AU-02	47	36	12	3	3	83	6	821
2014	AU-03	51	35	9	4	2	86	5	1358
2014	AU-04	54	34	8	2	1	88	4	936
2014	AU-05	59	33	6	1	1	91	2	162
2014	AU-06	71	26	3	1	0	97	1	116
2011	AU	49	37	10	3	1	86	4	4054
2011	AU-01	45	38	12	4	2	83	5	893
2011	AU-02	47	39	9	4	2	86	5	1039
2011	AU-03	47	38	10	3	1	85	4	1086
2011	AU-04	52	36	9	2	1	88	3	772
2011	AU-05	67	25	5	1	1	93	2	134
2011	AU-06	68	25	5	2	0	93	2	116

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	18	38	16	16	12	0	0	56	28	4292
2017	AU-01	16	36	19	17	12	0	0	52	29	921
2017	AU-02	14	40	16	17	13	0	0	54	30	694
2017	AU-03	17	39	14	17	12	0	0	57	29	1321
2017	AU-04	17	38	16	16	12	0	0	56	28	990
2017	AU-05	30	41	8	10	10	0	0	71	21	165
2017	AU-06	43	39	3	9	6	0	0	82	15	107
2014	AU	15	38	14	18	14	0	0	53	33	4686
2014	AU-01	15	36	15	19	15	0	0	51	33	1239
2014	AU-02	11	33	16	20	19	0	0	45	39	820
2014	AU-03	14	38	14	19	14	0	0	53	33	1358
2014	AU-04	16	40	13	18	12	0	0	56	30	935
2014	AU-05	21	46	9	12	12	0	0	67	23	162
2014	AU-06	26	46	8	13	8	0	0	72	20	117
2011	AU	20	40	16	14	9	0	0	61	23	4056
2011	AU-01	16	38	19	16	11	0	0	54	27	893
2011	AU-02	17	41	16	14	11	0	0	59	24	1038
2011	AU-03	19	40	16	14	9	1	0	60	23	1087
2011	AU-04	24	42	14	13	7	0	0	66	20	774
2011	AU-05	31	43	10	9	7	0	0	75	16	134
2011	AU-06	28	48	9	9	5	0	1	77	14	116

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	18	36	19	16	11	0	0	54	27	4293
2017	AU-01	15	35	21	17	12	0	0	50	29	921
2017	AU-02	14	34	22	18	11	0	0	48	29	695
2017	AU-03	18	37	18	15	11	1	0	55	27	1323
2017	AU-04	18	35	20	16	10	0	0	53	27	989
2017	AU-05	31	38	13	12	7	0	1	69	18	165
2017	AU-06	41	37	11	6	5	0	0	78	10	106
2014	AU	16	35	18	17	12	0	0	52	29	4684
2014	AU-01	17	35	17	17	12	1	0	53	29	1237
2014	AU-02	13	32	22	18	15	0	1	45	33	821
2014	AU-03	16	35	18	18	12	0	1	51	30	1358
2014	AU-04	17	38	17	15	12	0	0	55	27	934
2014	AU-05	24	36	15	12	10	1	1	61	23	162
2014	AU-06	27	44	13	10	6	0	0	71	16	117

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	20	41	17	14	7	0	61	21	4288
2017	AU-01	19	40	18	15	8	0	59	23	920
2017	AU-02	18	40	18	15	8	0	58	24	695
2017	AU-03	19	43	18	13	7	0	62	20	1319
2017	AU-04	19	41	19	15	7	0	60	22	990
2017	AU-05	35	41	6	11	7	0	76	18	165
2017	AU-06	37	42	12	6	3	0	79	9	106
2014	AU	19	41	18	13	8	0	61	21	4685
2014	AU-01	21	43	16	12	8	0	65	19	1237
2014	AU-02	14	39	20	15	11	0	54	27	821
2014	AU-03	18	40	19	14	8	0	59	21	1358
2014	AU-04	22	40	16	15	7	0	62	22	936
2014	AU-05	24	41	20	9	6	1	65	15	162
2014	AU-06	28	46	14	11	2	0	73	13	116
2011	AU	27	45	14	9	4	1	72	13	4052
2011	AU-01	27	44	15	9	4	0	72	13	893
2011	AU-02	26	44	14	9	5	1	71	14	1035
2011	AU-03	24	47	15	9	4	0	72	12	1085
2011	AU-04	28	45	14	8	4	1	73	13	774
2011	AU-05	38	43	10	4	4	0	81	9	134
2011	AU-06	35	42	9	9	6	0	77	15	117

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	30	47	13	6	3	0	77	10	4292
2017	AU-01	28	46	14	8	4	0	74	11	919
2017	AU-02	27	48	14	7	4	0	75	11	695
2017	AU-03	30	47	13	6	3	0	77	9	1321
2017	AU-04	30	47	14	7	3	0	76	9	991
2017	AU-05	45	41	10	3	1	0	86	4	165
2017	AU-06	45	45	4	5	2	0	90	7	107
2014	AU	32	45	14	6	3	0	77	9	4682
2014	AU-01	32	43	15	7	4	0	75	10	1238
2014	AU-02	29	46	15	6	5	0	74	11	820
2014	AU-03	31	47	13	7	3	0	78	10	1355
2014	AU-04	34	44	15	5	2	0	78	7	935
2014	AU-05	41	40	11	6	2	1	81	7	162
2014	AU-06	47	44	3	3	2	0	91	5	117
2011	AU	30	49	12	6	3	0	79	9	4059
2011	AU-01	28	47	15	7	3	0	75	10	892
2011	AU-02	28	50	12	6	4	0	78	10	1037
2011	AU-03	29	49	12	6	3	0	79	9	1087
2011	AU-04	32	49	11	4	3	0	82	7	778
2011	AU-05	48	42	5	3	2	0	90	5	134
2011	AU-06	44	45	9	0	3	0	89	3	117
2008	AU	32	48	10	6	3	0	80	10	3578
2008	AU-01	31	47	10	9	3	1	78	11	867
2008	AU-02	32	49	11	5	4	0	80	9	923
2008	AU-03	31	49	10	6	4	1	81	9	894
2008	AU-04	33	47	10	6	4	0	81	10	647
2008	AU-05	38	53	4	5	0	0	91	5	78
2008	AU-06	46	43	2	6	2	0	89	8	83

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	43	36	13	4	2	0	1	81	6	4309
2017	AU-01	42	35	15	4	2	1	2	79	6	924
2017	AU-02	43	34	14	5	3	0	2	78	8	698
2017	AU-03	45	40	10	2	1	0	1	87	3	1327
2017	AU-04	44	35	12	5	2	0	1	80	7	992
2017	AU-05	37	38	18	4	3	0	0	74	7	164
2017	AU-06	22	35	25	12	6	0	1	57	18	107
2014	AU	37	38	17	5	2	1	1	76	7	4688
2014	AU-01	37	36	18	5	3	1	1	74	8	1239
2014	AU-02	35	38	17	6	2	0	1	74	9	820
2014	AU-03	37	41	15	3	2	1	1	79	5	1359
2014	AU-04	40	38	15	5	1	0	0	78	6	936
2014	AU-05	35	33	20	9	3	0	0	68	12	162
2014	AU-06	21	38	23	11	6	0	0	60	17	117
2011	AU	35	40	17	5	3	0	1	76	7	4059
2011	AU-01	31	39	20	6	4	0	1	71	9	894
2011	AU-02	35	40	17	5	3	0	1	75	8	1039
2011	AU-03	37	42	14	4	1	0	1	80	5	1085
2011	AU-04	39	40	15	4	2	0	1	79	6	777
2011	AU-05	41	35	17	6	1	0	1	77	7	133
2011	AU-06	21	34	30	8	8	0	0	55	15	117
2008	AU	28	40	20	7	3	0	0	69	10	3574
2008	AU-01	28	41	20	7	3	0	1	70	10	865
2008	AU-02	29	39	20	7	3	0	0	69	11	924
2008	AU-03	28	41	22	6	2	1	0	70	8	892
2008	AU-04	30	40	20	6	3	0	0	71	10	646
2008	AU-05	33	44	14	3	6	0	0	77	9	78
2008	AU-06	18	35	18	19	10	0	0	53	29	83

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	12	24	39	16	6	1	2	23	37	4291
2017	AU-01	12	23	37	17	6	1	2	24	37	920
2017	AU-02	11	26	41	15	5	1	2	20	38	697
2017	AU-03	10	23	40	17	6	1	2	24	35	1319
2017	AU-04	13	25	38	16	6	1	2	22	39	987
2017	AU-05	19	26	37	12	4	1	2	16	46	165
2017	AU-06	16	34	33	11	5	0	1	16	51	106
2014	AU	13	30	37	14	4	1	2	18	44	4680
2014	AU-01	14	32	34	14	3	1	2	18	47	1236
2014	AU-02	16	30	37	11	4	1	1	16	47	820
2014	AU-03	11	27	40	14	5	1	2	20	39	1357
2014	AU-04	12	29	38	14	6	0	2	20	41	934
2014	AU-05	13	31	33	19	3	0	2	22	45	162
2014	AU-06	14	34	36	12	3	0	0	15	48	116
2011	AU	10	26	38	17	6	1	3	23	37	4043
2011	AU-01	11	26	40	13	5	1	3	20	38	891
2011	AU-02	9	25	39	17	7	1	3	25	35	1032
2011	AU-03	9	27	36	18	6	1	2	25	38	1083
2011	AU-04	9	24	39	18	6	1	3	25	35	773
2011	AU-05	16	32	34	12	4	1	2	16	49	133
2011	AU-06	18	28	33	16	3	0	1	20	47	117
2008	AU	8	24	41	19	6	1	2	25	33	3576
2008	AU-01	7	22	41	21	6	1	1	28	30	866
2008	AU-02	9	24	40	18	6	1	2	24	34	924
2008	AU-03	6	24	42	20	5	1	1	26	31	893
2008	AU-04	7	25	43	17	5	1	1	23	33	647
2008	AU-05	15	29	29	22	4	0	0	26	45	78
2008	AU-06	8	31	34	19	6	1	0	26	40	83

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	13	21	32	19	10	2	3	31	36	4289
2017	AU-01	13	19	31	20	11	3	3	33	34	916
2017	AU-02	13	23	32	19	9	1	3	30	37	696
2017	AU-03	13	21	32	18	11	2	2	30	36	1318
2017	AU-04	14	21	33	20	8	2	3	29	37	990
2017	AU-05	15	15	33	24	10	2	1	35	31	165
2017	AU-06	11	22	31	21	14	0	1	36	33	107
2014	AU	13	24	31	19	9	2	3	29	38	4674
2014	AU-01	13	25	30	18	9	2	2	28	40	1236
2014	AU-02	16	24	31	19	7	1	1	27	41	820
2014	AU-03	13	24	32	19	8	2	3	28	39	1350
2014	AU-04	11	23	31	19	11	1	3	32	36	934
2014	AU-05	13	20	27	31	6	0	2	38	34	162
2014	AU-06	8	19	38	24	10	1	1	35	27	117
2011	AU	11	20	30	24	11	1	3	36	32	4042
2011	AU-01	12	20	31	23	10	2	3	34	34	892
2011	AU-02	12	19	29	24	11	1	4	37	32	1033
2011	AU-03	10	20	31	24	10	1	3	36	32	1080
2011	AU-04	8	19	32	24	13	1	3	39	28	774
2011	AU-05	13	20	27	22	15	1	3	38	34	133
2011	AU-06	10	24	24	27	10	0	4	39	36	116
2008	AU	8	17	32	27	12	1	3	41	26	3568
2008	AU-01	8	14	32	27	15	2	2	44	23	862
2008	AU-02	9	18	31	27	11	2	2	39	28	923
2008	AU-03	8	18	33	27	11	1	3	40	26	891
2008	AU-04	8	18	32	25	13	1	3	39	27	647
2008	AU-05	13	13	27	31	14	0	3	46	26	78
2008	AU-06	7	23	24	34	12	0	0	46	30	83

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	18	24	30	18	7	1	2	26	43	4296
2017	AU-01	19	24	29	17	7	2	2	25	44	919
2017	AU-02	20	24	29	17	8	0	2	25	45	697
2017	AU-03	16	24	29	20	7	1	2	28	42	1321
2017	AU-04	17	25	33	17	6	1	2	23	43	991
2017	AU-05	20	20	33	18	7	1	1	25	41	165
2017	AU-06	15	19	35	20	11	0	0	31	34	106
2014	AU	18	25	30	17	7	1	2	25	45	4680
2014	AU-01	20	25	28	18	6	1	2	24	47	1238
2014	AU-02	21	26	28	15	7	1	1	22	49	819
2014	AU-03	17	26	31	15	7	1	3	24	44	1354
2014	AU-04	16	25	32	18	7	0	1	26	42	935
2014	AU-05	15	29	25	20	10	1	0	31	44	162
2014	AU-06	15	17	32	26	9	0	1	35	33	117
2011	AU	12	20	33	22	9	1	3	32	33	4042
2011	AU-01	12	21	36	21	7	1	3	29	34	892
2011	AU-02	12	18	31	24	11	1	3	37	31	1030
2011	AU-03	11	20	34	23	8	1	3	32	32	1084
2011	AU-04	13	22	32	21	9	1	3	31	36	774
2011	AU-05	15	21	34	21	6	1	2	28	37	131
2011	AU-06	10	20	37	24	8	0	2	32	30	117
2008	AU	10	19	34	24	9	1	2	34	30	3567
2008	AU-01	11	19	33	24	11	1	3	36	31	860
2008	AU-02	9	19	33	26	10	1	2	37	29	923
2008	AU-03	9	19	35	25	8	2	2	34	30	892
2008	AU-04	12	20	35	22	8	1	1	31	32	646
2008	AU-05	13	13	49	18	8	0	0	26	26	78
2008	AU-06	10	20	43	16	11	0	0	27	30	83

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	10	15	33	28	11	1	2	41	25	4288
2017	AU-01	14	17	30	25	11	2	2	37	32	919
2017	AU-02	12	16	35	26	9	0	2	36	29	697
2017	AU-03	8	12	31	32	13	2	2	47	20	1315
2017	AU-04	7	14	36	30	11	0	1	42	21	988
2017	AU-05	8	17	38	28	7	1	1	36	25	165
2017	AU-06	7	16	53	19	6	0	0	24	22	107
2014	AU	10	16	36	27	9	1	2	37	26	4676
2014	AU-01	11	16	35	25	10	1	2	36	28	1236
2014	AU-02	13	18	32	26	8	1	1	35	32	820
2014	AU-03	7	13	37	30	11	0	2	42	20	1354
2014	AU-04	9	16	36	27	10	0	1	38	26	932
2014	AU-05	9	21	44	19	4	0	2	24	31	162
2014	AU-06	9	19	44	25	3	0	0	28	27	117
2011	AU	7	15	35	28	11	1	2	40	23	4032
2011	AU-01	9	14	38	27	8	1	3	36	24	893
2011	AU-02	8	15	33	28	14	1	2	42	24	1029
2011	AU-03	5	16	36	29	11	1	2	41	22	1074
2011	AU-04	7	14	34	29	12	1	3	42	23	773
2011	AU-05	8	17	36	29	7	2	2	37	26	132
2011	AU-06	8	21	43	21	5	0	2	27	30	117
2008	AU	8	15	35	29	11	1	2	41	24	3564
2008	AU-01	8	15	32	30	12	1	2	44	23	862
2008	AU-02	9	15	35	29	9	1	2	39	25	922
2008	AU-03	7	14	35	30	12	1	2	43	21	892
2008	AU-04	8	16	36	27	10	1	1	38	24	644
2008	AU-05	0	18	42	34	6	0	0	40	18	77
2008	AU-06	7	18	40	27	8	0	0	35	25	83

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	16	22	31	18	10	1	3	29	39	4285
2017	AU-01	16	22	29	20	9	1	3	30	40	917
2017	AU-02	19	23	29	18	8	1	3	26	44	693
2017	AU-03	14	19	32	20	11	2	3	32	34	1317
2017	AU-04	15	22	33	18	9	1	2	28	38	989
2017	AU-05	17	25	35	13	8	1	1	22	43	165
2017	AU-06	25	35	27	6	7	1	0	12	60	107
2014	AU	16	24	30	17	8	1	3	26	42	4671
2014	AU-01	16	22	29	19	9	2	4	29	41	1233
2014	AU-02	19	26	29	17	6	1	2	24	46	818
2014	AU-03	15	23	31	17	9	1	3	27	40	1354
2014	AU-04	15	24	32	16	10	1	3	26	40	933
2014	AU-05	19	25	28	19	4	2	2	24	47	161
2014	AU-06	26	26	33	9	4	0	2	13	53	117
2011	AU	15	23	31	18	8	1	3	27	40	4044
2011	AU-01	15	24	32	18	7	1	3	26	41	892
2011	AU-02	17	25	28	19	9	1	2	28	43	1032
2011	AU-03	14	22	34	19	7	1	4	27	38	1083
2011	AU-04	14	23	33	17	9	2	4	27	38	773
2011	AU-05	18	21	27	20	8	2	5	30	42	133
2011	AU-06	25	31	31	8	4	0	2	12	57	117
2008	AU	14	22	31	20	9	1	2	30	38	3571
2008	AU-01	13	19	31	23	9	1	3	34	34	864
2008	AU-02	17	23	31	17	8	1	2	26	42	924
2008	AU-03	13	23	30	22	8	2	2	32	37	892
2008	AU-04	13	22	32	19	9	2	3	30	37	645
2008	AU-05	14	24	32	19	8	0	3	28	39	78
2008	AU-06	23	28	33	10	6	0	1	16	51	83

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	8	14	28	27	13	4	6	44	25	4289
2017	AU-01	9	14	26	25	14	5	6	44	26	915
2017	AU-02	9	14	25	27	14	4	7	46	26	697
2017	AU-03	8	13	26	29	14	4	6	47	24	1319
2017	AU-04	8	15	32	25	12	3	5	40	25	991
2017	AU-05	12	14	31	31	10	1	1	41	27	163
2017	AU-06	6	22	36	24	7	1	4	32	29	107
2014	AU	7	15	26	27	14	3	7	46	25	4674
2014	AU-01	6	14	23	27	16	5	9	50	23	1234
2014	AU-02	9	15	26	28	13	3	7	45	26	820
2014	AU-03	7	15	26	26	16	3	8	47	24	1356
2014	AU-04	7	17	29	25	13	2	6	42	26	932
2014	AU-05	9	22	30	25	7	1	4	35	33	161
2014	AU-06	9	15	33	28	11	1	3	41	24	117
2011	AU	7	14	27	28	15	3	6	47	23	4035
2011	AU-01	7	12	24	30	16	3	8	52	21	890
2011	AU-02	7	13	25	28	18	2	7	51	22	1031
2011	AU-03	7	14	28	29	14	3	5	46	23	1079
2011	AU-04	6	18	29	24	15	2	5	42	27	773
2011	AU-05	9	15	29	28	11	2	6	42	26	131
2011	AU-06	9	17	43	17	11	1	3	29	27	117
2008	AU	9	18	26	26	14	3	5	44	29	3572
2008	AU-01	8	15	22	29	19	3	4	52	25	865
2008	AU-02	8	17	27	28	13	2	5	44	27	922
2008	AU-03	9	19	26	25	13	3	5	41	30	893
2008	AU-04	12	21	27	24	9	3	4	36	35	646
2008	AU-05	9	17	31	22	18	1	3	41	27	78
2008	AU-06	8	14	41	25	8	0	2	35	23	83

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	18	26	34	13	6	2	2	19	45	4296
2017	AU-01	18	26	32	11	7	3	3	19	47	919
2017	AU-02	20	27	33	12	6	1	2	19	48	698
2017	AU-03	16	25	34	15	5	2	2	21	43	1319
2017	AU-04	18	24	37	11	6	2	2	17	44	991
2017	AU-05	18	23	36	16	4	2	1	21	42	165
2017	AU-06	15	30	30	19	7	0	0	25	45	107
2014	AU	20	26	31	13	6	2	2	20	47	4676
2014	AU-01	21	26	29	13	6	2	3	21	49	1235
2014	AU-02	23	27	30	12	5	2	1	17	51	821
2014	AU-03	19	26	33	13	6	1	3	19	47	1357
2014	AU-04	17	24	33	14	7	1	3	22	43	931
2014	AU-05	17	27	28	18	6	2	2	25	46	162
2014	AU-06	24	17	32	18	7	0	1	25	42	115

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	74	12	5	2	1	1	4	91	4	4305
2017	AU-01	78	11	4	2	1	1	4	93	3	923
2017	AU-02	77	11	4	2	1	0	4	92	3	697
2017	AU-03	74	12	6	2	1	1	4	91	3	1324
2017	AU-04	72	13	4	3	2	1	6	90	5	993
2017	AU-05	68	11	5	7	3	1	5	83	11	164
2017	AU-06	73	17	3	3	1	0	4	93	4	107
2014	AU	76	12	3	2	1	0	4	93	4	4686
2014	AU-01	81	11	3	1	1	1	3	96	2	1237
2014	AU-02	75	13	4	1	1	0	5	93	3	820
2014	AU-03	76	14	3	2	1	0	4	94	3	1359
2014	AU-04	72	12	5	3	3	0	4	89	6	936
2014	AU-05	72	9	7	4	1	0	7	87	6	162
2014	AU-06	74	9	3	3	2	0	9	92	6	117
2011	AU	73	14	3	2	2	1	4	92	5	4051
2011	AU-01	75	15	4	1	2	1	2	93	3	893
2011	AU-02	75	11	3	2	1	1	6	93	4	1033
2011	AU-03	75	14	3	1	2	0	4	94	3	1085
2011	AU-04	68	16	4	4	3	0	5	88	8	776
2011	AU-05	75	9	5	3	3	0	5	88	6	134
2011	AU-06	67	15	5	9	2	0	2	83	11	116
2008	AU	69	12	4	2	3	1	8	89	6	3578
2008	AU-01	70	11	5	2	3	2	7	89	6	867
2008	AU-02	72	11	4	1	2	1	8	92	4	924
2008	AU-03	71	11	4	2	3	1	9	90	5	893
2008	AU-04	61	15	6	4	5	0	9	83	10	647
2008	AU-05	77	6	5	6	1	0	4	87	8	78
2008	AU-06	69	14	2	5	2	2	5	90	8	83

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	24	31	18	9	8	6	4	62	18	4305
2017	AU-01	25	32	17	8	8	6	5	63	18	923
2017	AU-02	23	31	19	9	9	5	4	59	20	696
2017	AU-03	22	32	18	9	8	7	4	60	19	1325
2017	AU-04	24	29	18	10	7	7	5	61	19	993
2017	AU-05	33	29	19	10	4	4	2	66	14	164
2017	AU-06	36	42	10	3	4	0	6	82	7	107
2014	AU	32	33	15	7	5	5	3	71	12	4688
2014	AU-01	35	33	13	6	4	5	3	74	11	1239
2014	AU-02	30	33	15	8	5	5	4	69	15	821
2014	AU-03	31	33	16	7	4	5	3	71	12	1359
2014	AU-04	31	31	17	6	5	5	4	68	13	935
2014	AU-05	34	34	12	6	6	4	4	74	13	162
2014	AU-06	42	34	15	3	3	1	1	77	7	117

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	40	32	11	9	7	1	0	73	16	4303
2017	AU-01	39	33	11	8	8	1	0	73	16	923
2017	AU-02	37	35	11	9	7	1	0	73	16	695
2017	AU-03	39	33	11	8	7	2	0	74	15	1323
2017	AU-04	40	31	12	10	6	1	0	72	16	994
2017	AU-05	50	31	7	9	3	0	0	81	12	164
2017	AU-06	62	26	7	5	0	0	1	89	5	107
2014	AU	47	31	9	7	5	1	0	79	12	4687
2014	AU-01	51	30	7	7	4	1	0	82	11	1239
2014	AU-02	47	28	11	7	5	1	0	76	13	821
2014	AU-03	45	33	10	6	4	1	0	79	11	1359
2014	AU-04	45	32	9	8	5	1	0	78	13	935
2014	AU-05	53	27	8	7	5	0	0	80	12	161
2014	AU-06	57	29	7	5	1	1	0	87	6	117

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	21	35	16	16	10	2	1	57	27	4296
2017	AU-01	22	35	16	14	10	3	1	59	25	921
2017	AU-02	20	36	15	18	9	1	1	57	28	694
2017	AU-03	19	33	16	17	11	3	1	55	29	1321
2017	AU-04	21	35	16	17	10	2	0	57	27	992
2017	AU-05	26	38	13	16	7	1	0	64	23	164
2017	AU-06	24	43	13	15	4	0	1	68	19	107
2014	AU	20	40	13	16	7	3	0	63	24	4686
2014	AU-01	21	41	13	16	6	3	0	64	23	1239
2014	AU-02	17	43	13	16	8	2	1	62	24	820
2014	AU-03	21	38	15	17	7	3	0	61	24	1357
2014	AU-04	21	41	13	15	8	1	0	63	24	936
2014	AU-05	20	47	11	14	7	2	0	68	21	162
2014	AU-06	24	44	13	16	3	1	0	68	19	117
2011	AU	18	38	15	17	9	3	0	58	27	4057
2011	AU-01	18	38	17	15	9	2	0	58	24	894
2011	AU-02	16	39	13	18	10	3	1	57	29	1035
2011	AU-03	17	40	15	16	9	3	0	58	26	1086
2011	AU-04	21	36	14	17	10	2	0	58	27	777
2011	AU-05	32	35	8	16	6	1	1	69	23	134
2011	AU-06	17	38	8	29	7	1	0	56	36	117
2008	AU	18	37	16	15	9	3	1	58	26	3577
2008	AU-01	19	39	16	14	7	3	1	61	22	868
2008	AU-02	17	38	14	17	10	3	1	58	28	922
2008	AU-03	17	36	16	17	9	4	1	56	27	894
2008	AU-04	21	36	15	13	11	3	0	60	24	647
2008	AU-05	26	38	17	10	6	1	1	65	17	77
2008	AU-06	22	29	16	23	11	0	0	51	34	83

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	12	27	18	19	17	6	0	42	39	4303
2017	AU-01	11	25	18	20	21	5	1	38	43	922
2017	AU-02	11	28	17	22	19	4	0	40	43	698
2017	AU-03	11	26	17	19	18	8	1	41	41	1323
2017	AU-04	12	27	19	20	14	8	0	42	37	992
2017	AU-05	22	33	15	13	13	4	0	57	27	165
2017	AU-06	38	43	11	4	2	0	2	83	6	106
2014	AU	15	29	17	18	14	6	1	48	34	4689
2014	AU-01	13	28	16	20	16	6	1	45	38	1239
2014	AU-02	13	29	18	19	15	5	1	45	36	820
2014	AU-03	15	28	19	18	13	6	1	46	33	1360
2014	AU-04	18	29	17	17	11	7	1	51	30	936
2014	AU-05	17	38	15	13	12	6	0	58	27	162
2014	AU-06	38	39	12	6	3	1	1	78	10	117
2011	AU	14	27	18	17	18	5	1	43	38	4053
2011	AU-01	12	26	18	19	20	5	1	40	42	894
2011	AU-02	12	25	19	20	18	6	1	39	41	1036
2011	AU-03	12	29	18	16	20	5	0	43	38	1083
2011	AU-04	17	27	17	14	17	6	0	48	34	776
2011	AU-05	26	34	13	13	8	5	2	64	22	133
2011	AU-06	29	33	13	15	8	2	0	63	23	117
2008	AU	14	27	18	16	16	8	1	45	35	3577
2008	AU-01	13	28	19	17	16	7	1	44	35	866
2008	AU-02	12	27	18	19	17	7	1	42	39	924
2008	AU-03	13	27	18	15	17	9	1	44	35	894
2008	AU-04	18	27	16	13	14	10	1	51	31	646
2008	AU-05	27	32	10	10	10	8	3	66	23	78
2008	AU-06	31	30	14	12	8	4	0	64	21	83

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	7	18	22	17	14	21	2	32	40	4300
2017	AU-01	8	18	22	15	15	21	1	33	39	920
2017	AU-02	6	22	22	17	15	18	0	34	39	697
2017	AU-03	6	16	22	16	14	23	3	30	40	1323
2017	AU-04	6	17	22	17	14	22	3	30	41	992
2017	AU-05	13	20	21	18	11	15	2	40	35	165
2017	AU-06	12	31	14	26	8	1	7	47	38	106
2014	AU	7	18	24	17	12	20	2	33	37	4686
2014	AU-01	8	20	23	16	13	19	2	35	37	1238
2014	AU-02	6	19	26	17	13	17	2	31	36	819
2014	AU-03	7	17	23	17	11	22	2	32	37	1359
2014	AU-04	7	18	22	16	12	21	2	33	38	936
2014	AU-05	7	20	23	19	12	15	4	34	37	162
2014	AU-06	15	26	26	22	4	3	2	44	28	117

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	38	43	9	7	4	0	0	81	11	4296
2017	AU-01	38	42	9	7	3	0	0	80	11	919
2017	AU-02	36	45	9	6	4	0	0	81	10	697
2017	AU-03	36	44	8	7	4	1	0	81	11	1322
2017	AU-04	38	41	9	8	4	0	0	80	12	991
2017	AU-05	53	36	5	5	1	0	0	89	6	165
2017	AU-06	50	37	8	2	1	0	2	89	3	105
2014	AU	42	43	8	5	2	0	0	85	7	4686
2014	AU-01	42	41	8	5	3	0	0	84	8	1238
2014	AU-02	40	46	7	5	2	0	0	86	7	820
2014	AU-03	41	45	7	4	2	0	0	86	6	1359
2014	AU-04	45	39	9	6	2	0	0	84	7	936
2014	AU-05	44	40	7	6	4	0	0	84	9	162
2014	AU-06	50	47	1	2	1	0	0	97	3	116

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	35	40	11	8	5	1	0	75	13	4308
2017	AU-01	34	40	11	8	6	1	0	75	14	924
2017	AU-02	34	40	11	8	6	1	0	75	14	698
2017	AU-03	35	41	11	7	5	0	0	76	13	1325
2017	AU-04	35	39	13	8	5	0	0	74	13	992
2017	AU-05	44	32	12	8	4	1	0	77	12	165
2017	AU-06	49	38	9	3	0	0	0	88	3	107
2014	AU	35	40	11	8	5	1	0	76	13	4687
2014	AU-01	38	40	9	8	5	1	0	78	12	1238
2014	AU-02	30	43	10	10	6	1	0	73	16	821
2014	AU-03	36	39	12	8	4	1	0	76	12	1359
2014	AU-04	34	40	11	9	6	1	0	74	14	936
2014	AU-05	35	39	13	7	4	1	1	75	12	162
2014	AU-06	43	39	9	6	1	2	1	84	7	117
2011	AU	29	43	13	10	5	0	0	72	15	4056
2011	AU-01	30	44	11	10	4	0	0	75	14	893
2011	AU-02	29	42	12	10	6	1	0	72	16	1036
2011	AU-03	28	43	13	9	5	0	1	72	15	1087
2011	AU-04	30	40	13	10	6	1	0	71	16	777
2011	AU-05	31	43	14	5	3	2	2	77	9	132
2011	AU-06	22	44	15	11	7	0	0	67	18	117
2008	AU	31	41	11	9	7	1	1	73	16	3575
2008	AU-01	36	40	9	9	5	1	0	77	14	867
2008	AU-02	30	42	11	9	7	1	1	73	16	923
2008	AU-03	32	42	10	9	6	1	0	75	15	893
2008	AU-04	29	39	13	10	8	1	1	69	18	646
2008	AU-05	29	42	10	8	10	0	0	72	18	78
2008	AU-06	18	43	20	7	11	1	0	62	19	82

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	41	34	12	6	5	2	0	77	11	4308
2017	AU-01	39	34	13	8	5	2	1	74	13	924
2017	AU-02	40	32	12	7	6	2	1	74	14	698
2017	AU-03	41	35	11	5	5	2	0	79	10	1325
2017	AU-04	40	35	12	6	4	2	0	77	11	992
2017	AU-05	52	31	8	3	4	1	1	85	7	165
2017	AU-06	54	30	11	4	0	1	0	85	4	107
2014	AU	42	33	12	5	4	2	1	78	10	4683
2014	AU-01	43	33	11	6	4	2	1	78	10	1238
2014	AU-02	38	36	12	6	4	3	0	77	11	821
2014	AU-03	44	34	12	5	4	2	1	80	8	1357
2014	AU-04	42	33	13	5	4	2	1	77	10	934
2014	AU-05	46	33	13	2	4	2	1	81	6	162
2014	AU-06	56	28	9	5	1	2	0	85	6	117
2011	AU	38	37	11	7	4	2	0	77	12	4053
2011	AU-01	37	38	10	7	5	2	0	77	12	892
2011	AU-02	38	35	11	8	4	2	0	76	13	1035
2011	AU-03	37	37	12	7	4	2	0	77	11	1086
2011	AU-04	39	36	11	7	4	3	1	78	11	777
2011	AU-05	42	34	17	2	2	1	2	78	5	132
2011	AU-06	41	38	9	7	4	0	0	79	11	117
2008	AU	38	35	11	7	5	3	1	76	12	3579
2008	AU-01	41	32	12	7	4	3	0	76	12	868
2008	AU-02	36	38	11	7	5	3	1	76	12	924
2008	AU-03	39	36	9	6	5	3	1	79	12	894
2008	AU-04	39	34	12	5	7	3	1	75	12	647
2008	AU-05	45	32	14	3	5	1	0	78	8	78
2008	AU-06	29	46	13	6	5	0	0	76	11	82

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	41	37	9	7	5	1	0	79	12	4305
2017	AU-01	39	39	10	6	5	1	0	79	11	923
2017	AU-02	41	36	10	7	6	1	0	77	13	697
2017	AU-03	41	38	9	6	5	1	0	80	11	1325
2017	AU-04	42	35	9	9	5	0	0	77	14	991
2017	AU-05	48	35	5	4	7	1	0	84	11	165
2017	AU-06	59	32	8	1	0	0	0	91	1	107
2014	AU	42	38	9	6	4	1	0	80	10	4687
2014	AU-01	44	37	9	6	4	0	0	82	10	1239
2014	AU-02	39	39	10	8	4	0	0	78	12	821
2014	AU-03	44	37	9	6	3	1	0	81	9	1358
2014	AU-04	40	38	10	6	6	1	0	79	12	936
2014	AU-05	43	39	8	6	4	1	0	82	10	162
2014	AU-06	49	38	8	3	2	0	0	87	5	117
2011	AU	36	40	10	8	5	1	0	77	13	4052
2011	AU-01	38	39	10	8	5	0	0	77	13	893
2011	AU-02	36	41	9	9	4	1	0	77	13	1035
2011	AU-03	36	40	11	8	5	0	0	77	12	1086
2011	AU-04	36	42	9	8	5	1	0	78	13	775
2011	AU-05	36	39	14	7	3	1	0	76	10	132
2011	AU-06	37	44	5	10	4	0	0	80	15	117
2008	AU	36	39	10	8	6	1	0	77	14	3577
2008	AU-01	40	36	10	8	5	1	0	78	12	868
2008	AU-02	34	41	10	7	6	1	1	76	13	922
2008	AU-03	38	39	9	8	4	2	0	78	12	894
2008	AU-04	34	41	9	6	8	1	0	76	15	647
2008	AU-05	38	37	9	10	5	0	0	76	15	78
2008	AU-06	32	43	6	12	7	0	0	74	20	82

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	77	12	4	1	1	1	5	94	2	4302
2017	AU-01	76	14	4	1	1	1	4	94	2	923
2017	AU-02	77	12	4	0	2	1	4	94	2	696
2017	AU-03	77	12	3	1	1	1	5	94	2	1324
2017	AU-04	77	11	4	1	2	1	5	93	3	991
2017	AU-05	83	7	2	2	2	0	4	94	4	165
2017	AU-06	82	7	3	2	0	0	6	95	2	107
2014	AU	78	12	2	1	1	0	5	95	2	4686
2014	AU-01	80	12	2	1	1	0	4	97	2	1239
2014	AU-02	76	14	3	1	1	0	5	95	2	820
2014	AU-03	78	12	2	1	1	0	5	96	2	1357
2014	AU-04	78	12	3	1	1	0	4	94	2	936
2014	AU-05	80	9	2	1	2	0	6	94	3	162
2014	AU-06	79	8	2	1	1	0	10	96	2	117
2011	AU	77	13	3	1	1	1	5	95	3	4050
2011	AU-01	74	15	4	1	2	1	4	93	3	893
2011	AU-02	76	12	2	1	1	1	7	95	3	1034
2011	AU-03	77	14	3	1	2	0	4	95	3	1087
2011	AU-04	79	11	3	1	1	0	5	95	2	773
2011	AU-05	86	5	2	2	1	0	5	94	3	132
2011	AU-06	82	13	0	3	0	0	2	97	3	117
2008	AU	76	8	3	1	2	1	9	93	4	3569
2008	AU-01	77	9	3	2	2	1	7	93	4	861
2008	AU-02	77	7	2	1	2	1	9	94	4	921
2008	AU-03	76	7	3	2	2	0	10	93	4	894
2008	AU-04	73	10	4	1	3	0	9	91	4	646
2008	AU-05	85	5	1	3	3	0	4	93	5	78
2008	AU-06	81	10	4	0	0	1	5	96	0	83

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	66	22	4	3	3	1	1	90	6	4298
2017	AU-01	66	22	4	3	2	0	1	89	6	921
2017	AU-02	63	23	5	2	5	1	1	87	7	695
2017	AU-03	65	24	4	2	3	0	1	90	5	1323
2017	AU-04	68	20	4	3	2	1	1	90	5	991
2017	AU-05	75	18	4	1	2	0	1	93	3	164
2017	AU-06	77	18	2	2	1	0	1	95	3	107
2014	AU	64	24	4	3	3	1	1	90	6	4686
2014	AU-01	65	23	4	3	2	1	2	91	5	1237
2014	AU-02	59	28	4	4	2	1	2	89	6	821
2014	AU-03	63	24	5	3	3	1	1	89	6	1359
2014	AU-04	68	21	4	2	3	1	1	91	5	936
2014	AU-05	65	20	5	3	4	0	2	87	8	162
2014	AU-06	71	25	1	3	0	0	0	96	3	117
2011	AU	61	26	4	4	4	0	0	88	8	4054
2011	AU-01	58	28	5	4	4	0	0	87	8	894
2011	AU-02	58	27	5	4	4	0	1	86	9	1037
2011	AU-03	59	27	4	5	4	0	0	87	9	1086
2011	AU-04	66	24	3	4	3	1	0	90	7	774
2011	AU-05	75	17	4	1	1	0	1	93	3	134
2011	AU-06	66	27	3	2	3	0	0	93	4	116

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	54	26	9	5	5	1	81	10	4299
2017	AU-01	51	27	9	6	6	1	79	12	920
2017	AU-02	49	26	10	7	6	1	77	13	697
2017	AU-03	55	26	9	4	5	1	82	9	1323
2017	AU-04	54	26	9	5	4	1	81	10	990
2017	AU-05	69	19	5	4	3	0	88	7	165
2017	AU-06	71	21	7	0	0	0	93	0	107

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	51	27	11	5	5	2	80	9	4301
2017	AU-01	49	28	11	5	6	2	78	11	921
2017	AU-02	47	28	11	6	6	2	76	13	695
2017	AU-03	53	26	11	4	4	2	81	8	1324
2017	AU-04	52	25	11	4	4	3	80	9	992
2017	AU-05	67	21	7	2	2	1	88	5	165
2017	AU-06	62	28	8	2	0	0	90	2	107

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	49	29	11	6	6	0	0	77	12	4299
2017	AU-01	46	29	12	6	7	0	0	75	13	919
2017	AU-02	45	30	12	7	7	0	0	75	14	697
2017	AU-03	48	29	11	6	5	0	0	78	11	1325
2017	AU-04	50	28	9	6	6	0	0	79	12	990
2017	AU-05	62	22	7	6	3	0	0	84	9	165
2017	AU-06	66	27	4	3	0	0	0	93	3	106
2014	AU	49	31	9	6	4	0	0	81	10	4684
2014	AU-01	50	30	8	6	5	0	0	81	11	1234
2014	AU-02	43	35	10	6	5	0	0	79	11	821
2014	AU-03	48	32	10	6	3	0	0	81	9	1360
2014	AU-04	49	30	9	5	5	1	0	80	11	936
2014	AU-05	56	26	9	6	3	1	1	82	9	162
2014	AU-06	66	26	7	1	0	1	0	92	1	117

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	18	38	19	13	4	3	6	61	19	234
2017	AU-04	18	35	23	11	3	2	8	58	16	61
2017	AU-05	22	36	11	16	9	4	2	62	27	55
2017	AU-06	19	38	19	11	2	2	9	64	14	94
2014	AU	17	32	21	12	2	5	11	58	17	232
2014	AU-04	13	32	22	5	2	2	24	60	10	54
2014	AU-05	11	32	23	11	5	7	11	52	20	56
2014	AU-06	23	31	20	16	0	5	6	60	18	102

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	21	31	18	11	11	8	0	57	24	4309
2017	AU-01	22	33	15	11	10	10	0	60	22	923
2017	AU-02	18	33	19	12	12	7	0	54	25	698
2017	AU-03	20	30	18	11	12	9	0	55	25	1326
2017	AU-04	20	29	19	13	11	8	0	53	26	993
2017	AU-05	29	36	14	9	8	4	0	67	18	165
2017	AU-06	36	42	8	9	2	2	0	80	11	107
2014	AU	22	32	18	10	9	9	0	59	21	4687
2014	AU-01	25	32	17	9	7	10	0	64	18	1239
2014	AU-02	18	32	19	11	11	9	0	55	24	820
2014	AU-03	20	31	18	11	10	10	0	57	23	1359
2014	AU-04	23	32	18	11	7	9	0	60	20	936
2014	AU-05	25	39	16	10	5	5	1	68	16	161
2014	AU-06	38	30	18	9	3	3	0	70	11	117
2011	AU	15	29	22	13	12	9	0	49	27	4056
2011	AU-01	16	30	21	13	12	8	0	51	27	891
2011	AU-02	15	29	22	13	14	7	0	48	29	1036
2011	AU-03	11	28	24	14	12	11	1	44	30	1087
2011	AU-04	15	30	23	10	11	12	0	51	23	778
2011	AU-05	28	38	16	7	8	2	0	68	15	134
2011	AU-06	24	32	15	18	7	4	0	59	26	116

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	16	29	20	17	15	3	47	33	4310
2017	AU-01	18	29	20	15	14	4	49	30	924
2017	AU-02	16	29	21	17	15	3	46	33	696
2017	AU-03	16	29	20	16	16	2	46	33	1327
2017	AU-04	14	29	19	21	15	2	44	37	994
2017	AU-05	21	33	18	12	15	1	55	27	165
2017	AU-06	30	36	17	9	7	0	66	17	107
2014	AU	17	31	21	16	12	3	49	30	4688
2014	AU-01	19	33	19	15	10	3	54	26	1239
2014	AU-02	14	29	23	16	15	3	44	32	821
2014	AU-03	16	27	22	18	13	3	45	32	1359
2014	AU-04	16	32	19	17	13	3	50	30	935
2014	AU-05	20	38	19	14	9	0	58	23	162
2014	AU-06	21	42	17	15	4	0	63	20	117
2011	AU	11	30	22	17	17	3	42	35	4053
2011	AU-01	12	30	23	14	17	4	44	32	891
2011	AU-02	11	28	22	19	18	2	40	38	1037
2011	AU-03	9	28	23	18	18	4	39	37	1083
2011	AU-04	11	30	23	17	15	4	42	34	778
2011	AU-05	22	41	11	12	14	1	63	26	133
2011	AU-06	17	36	11	22	14	0	53	36	117
2008	AU	12	30	22	16	17	4	43	34	3574
2008	AU-01	12	32	23	14	14	4	47	30	866
2008	AU-02	9	28	23	17	19	3	39	38	921
2008	AU-03	12	30	22	17	16	3	42	34	894
2008	AU-04	13	30	21	17	15	4	45	33	645
2008	AU-05	10	44	18	15	8	5	57	24	78
2008	AU-06	18	35	13	13	20	0	53	34	83

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	10	25	22	20	17	6	0	37	40	4305
2017	AU-01	12	24	22	19	16	6	0	39	37	921
2017	AU-02	10	24	22	19	20	6	0	36	41	697
2017	AU-03	10	24	21	20	18	6	0	36	41	1327
2017	AU-04	8	23	22	23	18	5	0	34	43	992
2017	AU-05	12	32	22	17	16	2	0	44	34	165
2017	AU-06	17	40	20	16	7	0	0	57	22	107
2014	AU	11	26	23	20	15	6	0	39	37	4683
2014	AU-01	13	26	23	19	12	7	0	42	34	1237
2014	AU-02	9	23	25	20	18	5	0	33	41	819
2014	AU-03	10	25	22	20	16	6	0	38	39	1357
2014	AU-04	10	27	22	21	14	6	0	39	37	936
2014	AU-05	13	34	23	12	14	4	1	49	26	162
2014	AU-06	17	36	24	16	6	1	0	53	22	117
2011	AU	6	26	23	22	17	7	0	34	41	4059
2011	AU-01	7	24	23	21	18	7	0	34	41	894
2011	AU-02	6	24	23	23	17	7	0	32	43	1038
2011	AU-03	4	24	24	22	16	9	0	31	42	1086
2011	AU-04	4	28	21	21	15	9	0	36	41	777
2011	AU-05	8	41	20	17	13	2	0	50	30	133
2011	AU-06	6	30	19	26	17	3	0	37	44	117
2008	AU	5	27	21	21	17	9	0	35	42	3578
2008	AU-01	6	30	22	16	17	9	0	39	36	868
2008	AU-02	3	25	21	23	19	8	0	31	46	924
2008	AU-03	5	24	20	24	17	9	0	32	45	893
2008	AU-04	6	26	21	23	15	8	0	35	42	646
2008	AU-05	3	35	21	17	17	9	0	41	37	78
2008	AU-06	8	28	24	24	14	1	0	37	39	83

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	12	26	19	17	19	6	41	39	4312
2017	AU-01	13	26	19	15	19	7	42	37	924
2017	AU-02	12	25	18	18	21	5	39	42	698
2017	AU-03	12	26	19	16	20	7	41	39	1327
2017	AU-04	11	24	18	20	20	7	37	43	995
2017	AU-05	18	30	16	14	19	4	50	34	165
2017	AU-06	15	51	21	4	7	1	67	11	107
2014	AU	13	27	19	18	16	6	43	36	4688
2014	AU-01	15	25	20	20	14	7	43	36	1239
2014	AU-02	11	26	19	17	20	7	39	40	820
2014	AU-03	13	26	19	18	17	7	42	38	1359
2014	AU-04	13	29	20	16	16	5	44	34	936
2014	AU-05	16	38	15	15	14	1	54	30	162
2014	AU-06	21	38	20	13	6	3	61	19	117
2011	AU	9	28	21	17	17	7	40	37	4057
2011	AU-01	10	28	21	16	18	7	41	36	891
2011	AU-02	10	25	21	17	19	8	39	39	1038
2011	AU-03	7	27	22	20	17	7	37	40	1086
2011	AU-04	7	30	22	17	16	8	40	36	777
2011	AU-05	13	40	17	11	16	3	55	28	134
2011	AU-06	13	27	22	26	9	3	42	35	117
2008	AU	8	30	19	16	17	9	42	37	3576
2008	AU-01	9	32	18	15	16	10	46	34	867
2008	AU-02	7	29	20	17	19	7	39	39	923
2008	AU-03	9	29	19	17	17	9	41	38	892
2008	AU-04	8	31	18	16	17	10	43	36	647
2008	AU-05	3	31	24	13	15	14	39	33	78
2008	AU-06	10	34	24	18	13	1	44	32	83

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	11	31	19	19	16	4	44	36	4304
2017	AU-01	12	33	18	18	15	4	47	35	922
2017	AU-02	11	29	19	19	18	4	42	39	698
2017	AU-03	10	31	19	18	17	5	43	37	1325
2017	AU-04	10	29	19	22	16	4	40	39	992
2017	AU-05	18	30	15	18	16	3	49	35	165
2017	AU-06	19	56	11	8	3	3	77	11	105
2014	AU	13	32	19	18	14	3	47	34	4685
2014	AU-01	16	32	19	17	12	3	50	30	1237
2014	AU-02	10	30	20	20	18	2	41	39	820
2014	AU-03	11	31	19	19	15	4	44	36	1360
2014	AU-04	13	34	18	18	14	3	48	34	934
2014	AU-05	15	42	15	14	10	3	59	25	162
2014	AU-06	21	42	18	12	6	2	64	18	117
2011	AU	8	31	21	21	14	4	41	37	4051
2011	AU-01	10	29	20	21	16	4	40	39	893
2011	AU-02	8	31	21	20	16	4	41	37	1035
2011	AU-03	7	32	21	22	13	5	41	37	1084
2011	AU-04	7	32	22	21	13	5	42	35	776
2011	AU-05	12	39	16	19	13	1	52	33	134
2011	AU-06	13	37	17	22	11	0	50	33	115
2008	AU	10	39	18	18	11	4	51	30	3572
2008	AU-01	13	39	19	17	9	4	53	27	868
2008	AU-02	8	40	17	19	12	4	50	32	921
2008	AU-03	9	39	19	18	10	4	51	29	890
2008	AU-04	11	37	17	18	13	3	50	32	646
2008	AU-05	13	49	12	15	10	1	62	26	78
2008	AU-06	11	48	11	17	13	0	59	30	83

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	19	42	18	12	8	1	0	62	20	4304
2017	AU-01	22	43	17	11	6	1	0	65	18	920
2017	AU-02	20	41	19	12	6	1	0	61	19	697
2017	AU-03	18	42	19	12	8	1	0	61	20	1324
2017	AU-04	15	41	18	14	10	1	0	57	25	995
2017	AU-05	25	40	16	10	8	1	0	65	18	164
2017	AU-06	36	46	10	5	1	2	0	84	6	107
2014	AU	23	42	18	9	6	2	0	66	15	4687
2014	AU-01	25	42	18	9	5	2	0	68	14	1239
2014	AU-02	20	42	19	10	7	2	0	63	18	820
2014	AU-03	23	40	19	9	7	1	0	64	16	1358
2014	AU-04	23	42	18	9	6	2	0	66	16	936
2014	AU-05	23	48	17	6	6	0	0	71	12	162
2014	AU-06	33	48	10	6	1	1	1	83	7	117
2011	AU	17	43	20	11	6	2	0	61	18	4057
2011	AU-01	20	42	19	10	7	1	0	63	18	893
2011	AU-02	16	42	21	12	7	2	0	60	19	1037
2011	AU-03	14	45	22	11	6	2	0	60	17	1085
2011	AU-04	18	41	20	13	6	2	0	60	19	777
2011	AU-05	22	44	16	9	8	1	0	67	17	134
2011	AU-06	21	46	19	6	6	1	1	69	12	117

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	31	46	12	5	3	2	0	79	8	4299
2017	AU-01	31	47	11	6	4	2	0	79	10	921
2017	AU-02	28	49	13	6	3	1	0	78	10	695
2017	AU-03	31	46	13	6	2	3	0	79	8	1322
2017	AU-04	30	46	14	5	3	3	0	78	8	993
2017	AU-05	42	45	11	1	1	0	0	87	2	164
2017	AU-06	60	30	7	1	1	1	0	91	2	107
2014	AU	38	44	10	4	2	3	0	84	6	4687
2014	AU-01	38	43	9	4	1	3	0	84	6	1238
2014	AU-02	35	45	10	5	2	3	0	82	7	821
2014	AU-03	36	45	11	4	2	2	0	84	6	1358
2014	AU-04	39	43	10	4	1	3	1	84	5	936
2014	AU-05	38	49	12	1	0	1	0	88	1	162
2014	AU-06	51	38	8	1	1	1	0	91	2	117
2011	AU	28	46	14	5	3	4	0	77	9	4056
2011	AU-01	26	48	14	6	3	3	0	77	9	894
2011	AU-02	28	45	14	6	3	4	0	76	10	1036
2011	AU-03	26	46	14	5	3	4	0	76	9	1083
2011	AU-04	29	45	15	5	3	3	0	77	8	778
2011	AU-05	45	43	7	1	2	1	0	89	4	134
2011	AU-06	40	47	7	5	1	0	0	87	6	117

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	30	40	14	9	5	3	1	72	14	4294
2017	AU-01	31	40	12	9	4	3	1	74	13	920
2017	AU-02	30	38	13	9	6	3	1	72	15	695
2017	AU-03	26	41	15	10	5	3	1	70	15	1321
2017	AU-04	28	39	16	8	6	2	1	69	14	991
2017	AU-05	41	38	12	5	2	1	1	81	7	164
2017	AU-06	48	36	8	9	0	0	0	84	9	106
2014	AU	37	40	11	6	3	2	1	79	10	4685
2014	AU-01	38	39	11	6	3	2	1	80	9	1237
2014	AU-02	33	44	10	7	3	3	1	80	11	821
2014	AU-03	36	40	10	6	4	3	1	79	11	1358
2014	AU-04	39	37	12	6	4	2	1	78	10	935
2014	AU-05	39	45	10	1	2	1	2	86	4	162
2014	AU-06	47	37	11	3	1	2	0	85	3	117
2011	AU	26	41	14	8	6	4	1	71	14	4051
2011	AU-01	26	42	13	7	6	3	2	72	14	891
2011	AU-02	26	42	15	9	5	3	1	70	14	1035
2011	AU-03	24	42	15	8	6	4	1	70	15	1083
2011	AU-04	26	40	13	8	6	5	2	71	15	777
2011	AU-05	34	33	16	6	6	4	1	70	13	134
2011	AU-06	37	33	10	11	6	3	0	72	18	117
2008	AU	19	40	15	11	7	6	1	64	20	3574
2008	AU-01	21	43	15	9	5	6	1	69	15	868
2008	AU-02	19	40	15	11	8	5	1	64	21	921
2008	AU-03	19	39	16	11	8	6	1	62	20	893
2008	AU-04	19	37	15	12	9	7	2	61	23	647
2008	AU-05	30	32	17	12	3	5	1	67	15	77
2008	AU-06	23	40	19	8	8	1	0	63	17	83

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	21	37	21	12	6	4	1	60	18	4304
2017	AU-01	21	39	18	12	6	4	1	63	18	921
2017	AU-02	22	39	18	12	7	3	0	62	19	696
2017	AU-03	18	37	23	12	6	4	1	58	18	1325
2017	AU-04	19	35	24	12	6	5	0	56	19	995
2017	AU-05	31	34	14	15	2	4	1	68	18	164
2017	AU-06	36	35	20	6	1	1	1	73	7	107
2014	AU	27	39	18	8	4	4	1	69	12	4686
2014	AU-01	30	38	17	7	3	4	0	71	11	1239
2014	AU-02	26	40	18	9	3	3	1	69	12	820
2014	AU-03	25	40	18	8	4	3	1	69	13	1358
2014	AU-04	27	38	17	8	5	3	1	68	14	936
2014	AU-05	29	41	17	7	4	2	1	72	11	162
2014	AU-06	40	37	15	5	2	2	0	78	7	116
2011	AU	16	41	20	11	7	4	1	60	19	4057
2011	AU-01	20	44	18	9	6	3	1	66	15	893
2011	AU-02	18	41	22	9	7	3	1	61	17	1036
2011	AU-03	13	41	20	12	8	5	1	58	21	1086
2011	AU-04	13	37	22	15	8	4	1	53	24	778
2011	AU-05	24	42	19	10	5	0	0	66	15	133
2011	AU-06	21	41	17	13	7	2	0	63	20	117

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	13	27	18	17	16	8	1	44	37	4301
2017	AU-01	15	27	15	17	18	7	1	46	38	922
2017	AU-02	14	28	16	17	19	5	1	44	38	694
2017	AU-03	12	27	17	19	15	9	1	44	38	1324
2017	AU-04	11	27	21	17	15	8	1	41	36	994
2017	AU-05	18	21	20	14	15	11	1	44	33	164
2017	AU-06	27	25	20	15	5	5	4	57	21	107
2014	AU	13	26	19	17	16	8	1	43	36	4687
2014	AU-01	14	26	18	17	15	7	1	44	36	1239
2014	AU-02	13	27	18	17	18	7	1	43	38	821
2014	AU-03	12	26	18	19	15	9	0	42	38	1357
2014	AU-04	13	26	19	15	17	10	1	43	36	936
2014	AU-05	12	27	20	15	13	11	1	44	32	162
2014	AU-06	19	33	25	11	5	5	3	56	18	117
2011	AU	8	22	20	19	19	10	1	34	44	4055
2011	AU-01	10	22	21	17	20	8	2	36	41	892
2011	AU-02	8	21	19	21	21	8	2	33	46	1036
2011	AU-03	7	23	19	21	20	11	1	33	45	1084
2011	AU-04	8	22	20	18	17	14	2	35	41	778
2011	AU-05	12	25	19	17	16	10	1	41	38	134
2011	AU-06	15	24	15	25	13	7	2	42	41	117

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	65	17	7	2	1	2	6	89	4	4307
2017	AU-01	67	16	6	2	1	2	6	91	3	924
2017	AU-02	69	15	6	1	2	2	5	90	3	695
2017	AU-03	63	18	7	2	1	2	7	89	4	1325
2017	AU-04	62	17	8	3	2	2	6	86	5	995
2017	AU-05	62	21	7	4	3	1	3	86	7	165
2017	AU-06	69	15	8	4	0	0	5	88	4	106
2014	AU	65	18	6	2	1	2	6	90	4	4687
2014	AU-01	68	17	5	1	1	2	6	93	2	1238
2014	AU-02	64	19	6	1	1	2	7	91	3	821
2014	AU-03	65	18	5	2	2	2	6	90	4	1359
2014	AU-04	63	17	7	4	2	1	6	86	6	935
2014	AU-05	63	12	12	4	3	0	6	80	8	162
2014	AU-06	59	18	8	3	1	0	11	87	5	117

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	67	18	6	2	2	2	4	90	4	4299
2017	AU-01	70	15	5	2	2	3	4	91	4	923
2017	AU-02	70	15	6	2	2	1	4	90	3	694
2017	AU-03	65	19	5	2	2	3	3	90	4	1320
2017	AU-04	64	20	6	2	1	2	5	90	4	993
2017	AU-05	67	18	5	2	2	1	4	90	4	165
2017	AU-06	69	17	7	5	0	0	3	89	5	107
2014	AU	67	18	5	3	1	2	4	90	4	4687
2014	AU-01	73	15	3	2	1	3	3	93	4	1238
2014	AU-02	65	18	6	2	1	2	5	89	4	821
2014	AU-03	67	18	6	2	2	2	4	90	4	1358
2014	AU-04	65	20	5	4	1	2	4	90	5	936
2014	AU-05	64	16	6	5	1	2	6	87	7	162
2014	AU-06	67	19	3	3	1	2	6	93	4	117
2011	AU	68	19	4	2	1	2	3	92	4	4059
2011	AU-01	70	18	4	2	2	2	2	92	4	891
2011	AU-02	70	18	3	2	1	2	4	93	3	1039
2011	AU-03	67	20	5	3	1	1	2	91	5	1087
2011	AU-04	64	23	5	2	1	2	3	91	4	778
2011	AU-05	69	19	4	0	2	3	2	93	2	134
2011	AU-06	68	22	6	0	0	3	1	94	0	116
2008	AU	68	18	6	2	2	2	2	90	4	3576
2008	AU-01	71	17	4	3	2	2	1	90	5	867
2008	AU-02	72	16	5	2	2	2	2	91	4	922
2008	AU-03	68	19	6	2	1	1	2	90	4	893
2008	AU-04	63	20	6	3	2	2	3	88	6	647
2008	AU-05	65	19	8	0	0	5	3	92	0	78
2008	AU-06	65	19	11	2	0	1	1	86	2	83

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	15	32	18	18	15	2	0	48	34	4303
2017	AU-01	15	28	16	20	19	2	0	44	40	919
2017	AU-02	15	32	17	19	16	1	0	47	36	696
2017	AU-03	14	33	19	18	14	2	0	48	33	1324
2017	AU-04	13	34	20	19	12	2	0	49	31	995
2017	AU-05	22	34	12	16	14	1	0	58	31	165
2017	AU-06	26	48	14	10	1	0	1	75	11	107
2014	AU	17	33	19	17	13	2	0	50	31	4688
2014	AU-01	20	29	18	17	14	2	0	50	32	1239
2014	AU-02	15	32	19	18	14	2	0	48	33	821
2014	AU-03	16	34	19	17	13	2	0	51	30	1358
2014	AU-04	15	35	18	18	12	2	0	51	30	936
2014	AU-05	19	32	20	17	9	1	1	53	27	162
2014	AU-06	26	44	14	10	6	0	0	70	16	117
2011	AU	15	36	18	16	14	1	0	51	31	4057
2011	AU-01	16	35	18	16	15	1	0	51	31	892
2011	AU-02	14	37	18	15	14	1	0	52	30	1038
2011	AU-03	13	34	19	18	14	1	0	48	33	1087
2011	AU-04	14	37	17	18	13	2	0	52	31	777
2011	AU-05	22	38	19	13	8	0	0	60	21	134
2011	AU-06	15	45	17	11	10	2	0	61	22	115
2008	AU	13	38	18	16	14	1	0	51	31	3574
2008	AU-01	16	40	14	16	13	0	0	56	29	863
2008	AU-02	11	38	18	16	16	1	0	50	32	923
2008	AU-03	13	37	18	16	14	2	0	51	31	894
2008	AU-04	13	36	21	15	14	1	0	49	30	647
2008	AU-05	17	37	17	22	8	0	0	54	29	78
2008	AU-06	8	46	17	17	12	0	0	54	29	83

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	17	31	15	16	19	1	1	49	36	4305
2017	AU-01	17	26	13	17	26	1	0	43	44	923
2017	AU-02	17	30	12	19	22	1	0	47	41	697
2017	AU-03	17	32	15	17	17	2	0	50	35	1324
2017	AU-04	15	34	17	16	16	1	2	50	33	993
2017	AU-05	24	36	13	11	14	0	2	62	25	165
2017	AU-06	36	34	10	8	7	1	4	73	16	107
2014	AU	17	32	14	16	18	1	1	50	35	4685
2014	AU-01	17	26	15	20	21	2	0	44	41	1237
2014	AU-02	15	31	15	15	22	1	1	48	38	820
2014	AU-03	17	36	14	16	15	1	1	54	32	1359
2014	AU-04	17	33	14	15	17	1	1	52	33	936
2014	AU-05	23	38	12	11	12	1	2	63	24	162
2014	AU-06	31	34	13	10	10	0	2	66	21	117
2011	AU	13	30	15	18	23	1	1	44	41	4058
2011	AU-01	13	27	14	18	26	1	0	41	45	892
2011	AU-02	12	28	16	18	24	1	0	41	43	1039
2011	AU-03	13	30	16	18	22	1	0	43	40	1086
2011	AU-04	13	32	14	18	21	1	1	46	40	777
2011	AU-05	22	38	17	8	12	1	2	62	21	134
2011	AU-06	19	34	11	13	19	1	3	55	33	116
2008	AU	16	37	11	16	18	1	1	54	35	3576
2008	AU-01	20	40	9	15	16	1	0	60	32	866
2008	AU-02	16	36	10	17	20	1	0	53	37	923
2008	AU-03	17	35	14	15	18	1	0	53	33	894
2008	AU-04	15	37	13	15	18	1	1	53	34	646
2008	AU-05	10	38	9	22	18	1	1	50	41	78
2008	AU-06	7	47	16	14	14	0	1	55	29	83

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	11	28	27	15	12	7	0	42	29	4306
2017	AU-01	11	23	27	14	15	8	1	38	32	921
2017	AU-02	9	28	27	16	13	6	0	40	31	698
2017	AU-03	10	29	27	15	11	8	0	42	28	1326
2017	AU-04	10	30	28	15	11	6	0	42	27	992
2017	AU-05	21	35	21	13	8	2	0	57	22	165
2017	AU-06	22	51	17	7	2	1	0	74	9	107

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	32	40	17	4	4	3	0	74	8	4304
2017	AU-01	32	37	18	5	4	3	0	72	10	923
2017	AU-02	30	42	17	5	3	2	0	74	9	698
2017	AU-03	32	40	17	5	4	3	0	74	9	1325
2017	AU-04	31	42	16	3	3	4	1	76	7	990
2017	AU-05	43	33	15	2	2	4	0	79	5	165
2017	AU-06	52	33	11	0	0	3	1	88	0	106
2014	AU	41	37	12	4	3	3	0	81	7	4685
2014	AU-01	45	36	9	4	3	2	0	83	7	1236
2014	AU-02	38	39	13	4	3	3	1	80	7	821
2014	AU-03	41	37	13	4	3	3	0	81	6	1358
2014	AU-04	38	38	12	5	3	4	1	80	8	936
2014	AU-05	44	38	11	2	1	4	0	85	3	162
2014	AU-06	48	35	11	2	0	4	0	87	2	117

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	30	44	14	6	4	2	75	11	4302
2017	AU-01	32	39	14	7	5	2	73	12	924
2017	AU-02	26	46	14	7	5	1	73	13	696
2017	AU-03	29	44	14	6	4	2	75	11	1323
2017	AU-04	28	45	15	6	4	2	75	11	991
2017	AU-05	35	45	12	4	3	2	81	7	165
2017	AU-06	48	44	5	2	0	1	93	2	106
2014	AU	36	40	12	6	3	2	78	9	4686
2014	AU-01	40	39	10	5	4	2	80	9	1239
2014	AU-02	34	40	12	7	4	3	76	11	821
2014	AU-03	34	41	13	6	3	2	77	9	1357
2014	AU-04	36	40	12	6	3	3	78	9	935
2014	AU-05	41	40	13	3	2	1	82	5	162
2014	AU-06	41	45	7	3	0	3	89	4	117
2011	AU	24	41	17	8	6	3	67	15	4056
2011	AU-01	26	39	15	9	7	2	67	17	891
2011	AU-02	22	41	17	9	7	3	66	16	1039
2011	AU-03	21	43	19	8	6	3	66	15	1084
2011	AU-04	23	43	19	7	4	4	69	12	777
2011	AU-05	42	36	13	5	3	1	78	8	134
2011	AU-06	32	40	19	5	2	3	74	7	117

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	31	42	13	8	7	0	73	15	4302
2017	AU-01	33	42	12	6	7	0	75	13	923
2017	AU-02	27	45	13	7	7	0	72	14	696
2017	AU-03	30	41	14	8	7	1	72	14	1323
2017	AU-04	29	42	12	11	7	0	71	17	992
2017	AU-05	44	35	8	7	6	0	79	13	165
2017	AU-06	49	36	7	5	4	0	85	9	106
2014	AU	36	40	12	7	5	0	76	12	4683
2014	AU-01	40	39	11	5	4	0	79	10	1238
2014	AU-02	33	39	12	8	7	0	72	16	819
2014	AU-03	36	40	12	6	5	0	76	12	1358
2014	AU-04	35	42	11	7	5	0	77	12	934
2014	AU-05	40	40	10	6	4	0	80	10	162
2014	AU-06	50	30	11	7	3	0	80	9	117
2011	AU	26	43	15	8	7	1	70	15	4043
2011	AU-01	27	42	15	8	7	1	70	15	888
2011	AU-02	25	42	16	9	8	1	67	16	1035
2011	AU-03	23	45	16	8	7	0	69	16	1081
2011	AU-04	25	46	14	9	7	0	71	15	775
2011	AU-05	44	35	10	7	3	0	79	10	134
2011	AU-06	33	47	11	3	6	0	79	9	116
2008	AU	23	45	14	9	8	1	69	17	3576
2008	AU-01	26	46	12	8	7	1	72	16	866
2008	AU-02	20	45	16	10	8	0	65	19	924
2008	AU-03	21	45	16	9	9	0	67	18	891
2008	AU-04	25	45	12	9	9	1	70	17	647
2008	AU-05	35	44	10	5	5	1	79	10	78
2008	AU-06	33	52	4	6	6	0	84	12	83

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	23	36	20	11	9	1	59	21	4301
2017	AU-01	24	35	20	10	10	1	59	20	923
2017	AU-02	23	35	20	10	11	1	58	22	695
2017	AU-03	22	37	21	11	8	1	60	20	1323
2017	AU-04	19	36	21	14	10	1	56	23	992
2017	AU-05	35	32	16	7	9	1	67	16	165
2017	AU-06	35	38	19	2	6	1	73	8	106
2014	AU	23	37	19	12	8	1	60	21	4686
2014	AU-01	25	37	18	11	7	1	63	19	1236
2014	AU-02	20	35	19	14	11	1	56	25	821
2014	AU-03	22	37	20	14	7	0	58	22	1359
2014	AU-04	24	37	19	11	10	0	61	20	936
2014	AU-05	27	33	22	9	7	1	61	17	162
2014	AU-06	29	45	13	6	7	0	74	13	117
2011	AU	19	38	23	11	8	1	58	19	4053
2011	AU-01	20	38	23	10	8	1	58	19	892
2011	AU-02	18	37	24	11	9	1	56	19	1033
2011	AU-03	18	37	23	12	9	1	56	21	1086
2011	AU-04	20	38	23	10	9	1	58	19	778
2011	AU-05	32	41	11	9	6	0	74	15	133
2011	AU-06	26	40	19	11	3	1	66	15	117

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	21	38	18	13	9	0	60	22	4299
2017	AU-01	22	38	19	11	9	0	60	21	922
2017	AU-02	20	38	19	13	10	0	58	23	696
2017	AU-03	21	39	19	13	8	0	60	21	1321
2017	AU-04	19	38	18	15	9	1	58	24	992
2017	AU-05	33	34	15	8	9	1	68	18	165
2017	AU-06	35	42	10	7	6	0	77	12	106
2014	AU	23	39	18	13	8	0	61	21	4686
2014	AU-01	24	39	16	13	7	1	63	20	1238
2014	AU-02	20	37	20	13	10	0	57	24	821
2014	AU-03	22	38	18	15	8	0	60	22	1359
2014	AU-04	22	40	18	12	7	0	63	19	935
2014	AU-05	27	40	17	6	9	1	68	15	162
2014	AU-06	34	43	11	8	4	0	77	12	117
2011	AU	19	41	20	12	8	0	60	20	4050
2011	AU-01	18	41	22	11	8	1	59	19	891
2011	AU-02	18	40	21	12	8	0	59	21	1035
2011	AU-03	17	41	19	14	8	0	59	22	1082
2011	AU-04	20	41	20	10	8	1	61	19	778
2011	AU-05	32	44	10	6	8	0	76	14	133
2011	AU-06	26	45	12	15	3	0	71	17	117
2008	AU	20	43	16	12	8	0	63	20	3573
2008	AU-01	23	43	16	10	8	1	66	18	868
2008	AU-02	15	44	20	13	8	0	59	21	923
2008	AU-03	20	43	15	13	8	0	64	21	891
2008	AU-04	20	44	17	11	8	0	64	19	646
2008	AU-05	35	47	10	5	3	0	82	8	78
2008	AU-06	24	49	7	9	11	0	73	20	82

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	23	29	21	12	10	5	0	54	23	4300
2017	AU-01	21	25	20	15	13	5	0	49	30	923
2017	AU-02	21	29	20	14	12	4	0	53	26	693
2017	AU-03	23	30	21	12	9	5	0	56	22	1324
2017	AU-04	22	31	23	11	7	5	1	56	20	992
2017	AU-05	37	25	18	7	6	5	1	66	14	165
2017	AU-06	42	26	17	8	6	2	0	69	13	106
2014	AU	24	30	20	12	8	5	0	58	21	4686
2014	AU-01	23	29	20	14	10	4	0	54	25	1237
2014	AU-02	20	32	21	12	11	4	0	54	24	821
2014	AU-03	24	29	21	12	7	5	1	57	21	1359
2014	AU-04	28	34	18	8	7	5	1	65	16	935
2014	AU-05	36	27	18	9	6	4	0	65	16	162
2014	AU-06	38	32	17	7	3	2	1	72	11	117
2011	AU	22	32	19	13	8	5	0	58	22	4054
2011	AU-01	20	29	19	15	10	5	0	53	26	893
2011	AU-02	21	32	18	14	10	5	1	56	25	1038
2011	AU-03	20	33	20	13	8	5	0	57	22	1083
2011	AU-04	22	36	19	11	6	5	1	62	18	778
2011	AU-05	40	33	16	6	3	2	0	75	9	132
2011	AU-06	37	32	15	8	3	4	1	73	11	117
2008	AU	22	33	19	12	9	6	0	58	22	3573
2008	AU-01	21	32	17	14	9	6	0	56	25	868
2008	AU-02	19	33	21	12	9	5	0	55	23	922
2008	AU-03	21	36	19	11	9	5	0	60	20	890
2008	AU-04	24	35	17	9	7	6	0	64	18	647
2008	AU-05	38	38	10	6	4	3	0	79	11	78
2008	AU-06	33	30	17	11	8	1	0	63	20	83

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	AU	16	54	31	4308
2017	AU-01	18	48	34	922
2017	AU-02	15	55	29	698
2017	AU-03	13	58	29	1325
2017	AU-04	15	55	31	994
2017	AU-05	25	48	27	165
2017	AU-06	17	55	28	107
2014	AU	16	54	31	4686
2014	AU-01	15	50	34	1238
2014	AU-02	16	53	32	820
2014	AU-03	13	56	30	1360
2014	AU-04	17	57	26	934
2014	AU-05	22	56	22	162
2014	AU-06	20	45	34	117
2011	AU	16	54	29	4056
2011	AU-01	15	51	34	893
2011	AU-02	17	52	30	1038
2011	AU-03	16	57	27	1086
2011	AU-04	16	55	28	776
2011	AU-05	15	65	20	133
2011	AU-06	20	56	24	117

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	AU	33	36	11	12	2	5	668
2017	AU-01	15	41	15	16	6	7	165
2017	AU-02	33	36	12	13	0	6	108
2017	AU-03	30	36	11	14	1	6	174
2017	AU-04	48	39	8	2	1	1	145
2017	AU-05	60	17	10	7	5	2	42
2017	AU-06	44	33	6	11	0	6	18
2014	AU	33	41	8	13	9999	5	728
2014	AU-01	11	53	16	15	9999	5	189
2014	AU-02	36	36	8	12	9999	7	129
2014	AU-03	34	43	4	14	9999	5	182
2014	AU-04	44	36	6	10	9999	5	160
2014	AU-05	53	28	3	11	9999	6	36
2014	AU-06	79	8	4	8	9999	0	24
2011	AU	36	36	9	13	9999	6	656
2011	AU-01	18	36	15	21	9999	10	136
2011	AU-02	30	44	8	11	9999	7	179
2011	AU-03	42	34	9	11	9999	4	169
2011	AU-04	44	33	6	12	9999	6	126
2011	AU-05	65	25	0	10	9999	0	20
2011	AU-06	57	30	0	9	9999	4	23

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AU	17	83	4295
2017	AU-01	18	82	920
2017	AU-02	19	81	694
2017	AU-03	16	84	1324
2017	AU-04	17	83	992
2017	AU-05	12	88	162
2017	AU-06	9	91	106
2014	AU	15	85	4682
2014	AU-01	15	85	1238
2014	AU-02	15	85	820
2014	AU-03	15	85	1357
2014	AU-04	16	84	935
2014	AU-05	12	88	161
2014	AU-06	12	88	117

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	AU	43	718
2017	AU-01	40	162
2017	AU-02	42	130
2017	AU-03	41	215
2017	AU-04	50	165
2017	AU-05	53	19
2014	AU	42	699
2014	AU-01	48	177
2014	AU-02	40	126
2014	AU-03	39	201
2014	AU-04	43	147
2014	AU-05	45	20
2014	AU-06	57	14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AU	72	718
2017	AU-01	75	162
2017	AU-02	74	130
2017	AU-03	71	215
2017	AU-04	71	165
2017	AU-05	58	19
2014	AU	69	699
2014	AU-01	67	177
2014	AU-02	70	126
2014	AU-03	71	201
2014	AU-04	71	147
2014	AU-05	50	20
2014	AU-06	57	14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	AU	2	718
2017	AU-02	0	130
2014	AU	2	699

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	AU-01	162
2017	AU-02	130
2017	AU-03	215
2017	AU-05	19
2017	AU-06	10
2014	AU-02	126
2014	AU-03	201
2014	AU-04	147
2014	AU-05	20
2014	AU-06	14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	AU	3	718
2017	AU-01	4	162
2017	AU-02	4	130
2017	AU-03	3	215
2017	AU-05	0	19
2017	AU-06	0	10
2014	AU	3	699
2014	AU-01	4	177
2014	AU-03	2	201
2014	AU-04	3	147
2014	AU-06	0	14

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	AU	12	718
2017	AU-01	20	162
2017	AU-02	12	130
2017	AU-03	10	215
2017	AU-04	8	165
2017	AU-05	0	19
2014	AU	14	699
2014	AU-01	16	177
2014	AU-02	17	126
2014	AU-03	15	201
2014	AU-04	7	147

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	AU	3	718
2017	AU-01	4	162
2017	AU-04	5	165
2017	AU-05	0	19
2017	AU-06	0	10
2014	AU	2	699
2014	AU-01	3	177
2014	AU-04	3	147
2014	AU-06	0	14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	AU	36	721
2017	AU-01	35	162
2017	AU-02	34	131
2017	AU-03	36	216
2017	AU-04	41	166
2017	AU-05	42	19
2014	AU	34	700
2014	AU-01	30	177
2014	AU-02	37	126
2014	AU-03	35	202
2014	AU-04	32	147
2014	AU-05	35	20
2014	AU-06	36	14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	AU	38	721
2017	AU-01	40	162
2017	AU-02	40	131
2017	AU-03	37	216
2017	AU-04	40	166
2014	AU	39	700
2014	AU-01	34	177
2014	AU-02	42	126
2014	AU-03	44	202
2014	AU-04	38	147

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	AU	38	721
2017	AU-01	40	162
2017	AU-02	37	131
2017	AU-03	35	216
2017	AU-04	42	166
2017	AU-05	42	19
2017	AU-06	0	10
2014	AU	35	700
2014	AU-01	30	177
2014	AU-02	31	126
2014	AU-03	34	202
2014	AU-04	46	147
2014	AU-05	25	20
2014	AU-06	43	14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	AU	41	721
2017	AU-01	42	162
2017	AU-02	44	131
2017	AU-03	39	216
2017	AU-04	41	166
2017	AU-05	37	19
2014	AU	40	700
2014	AU-01	42	177
2014	AU-02	40	126
2014	AU-03	43	202
2014	AU-04	37	147
2014	AU-05	25	20
2014	AU-06	36	14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	AU	25	721
2017	AU-01	24	162
2017	AU-02	29	131
2017	AU-03	21	216
2017	AU-04	30	166
2014	AU	26	700
2014	AU-01	25	177
2014	AU-02	25	126
2014	AU-03	22	202
2014	AU-04	30	147
2014	AU-05	35	20

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	AU	59	721
2017	AU-01	63	162
2017	AU-02	54	131
2017	AU-03	52	216
2017	AU-04	67	166
2017	AU-05	58	19
2017	AU-06	80	10
2014	AU	58	700
2014	AU-01	62	177
2014	AU-02	58	126
2014	AU-03	58	202
2014	AU-04	56	147
2014	AU-05	40	20
2014	AU-06	71	14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	AU	35	721
2017	AU-01	28	162
2017	AU-02	31	131
2017	AU-03	34	216
2017	AU-04	43	166
2017	AU-05	47	19
2017	AU-06	50	10
2014	AU	34	700
2014	AU-01	33	177
2014	AU-02	32	126
2014	AU-03	39	202
2014	AU-04	31	147
2014	AU-05	35	20
2014	AU-06	50	14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	AU	1	721
2017	AU-03	3	216
2017	AU-05	0	19
2017	AU-06	0	10
2014	AU	1	700
2014	AU-04	0	147
2014	AU-05	0	20
2014	AU-06	0	14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	AU	8	721
2017	AU-01	9	162
2017	AU-02	7	131
2017	AU-03	9	216
2017	AU-04	5	166
2014	AU	7	700
2014	AU-01	11	177
2014	AU-02	8	126
2014	AU-03	6	202
2014	AU-04	4	147
2014	AU-05	0	20

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	AU	11	721
2017	AU-01	13	162
2017	AU-02	10	131
2017	AU-03	13	216
2017	AU-04	9	166
2017	AU-05	0	19
2017	AU-06	0	10
2014	AU	11	700
2014	AU-01	12	177
2014	AU-02	12	126
2014	AU-03	10	202
2014	AU-04	11	147

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	AU	54	721
2017	AU-01	57	162
2017	AU-02	55	131
2017	AU-03	54	216
2017	AU-04	54	166
2017	AU-05	37	19
2017	AU-06	0	10
2014	AU	46	700
2014	AU-01	47	177
2014	AU-02	49	126
2014	AU-03	43	202
2014	AU-04	50	147
2014	AU-05	30	20

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	AU	24	721
2017	AU-01	22	162
2017	AU-02	29	131
2017	AU-03	24	216
2017	AU-04	20	166
2017	AU-05	32	19
2014	AU	21	700
2014	AU-01	23	177
2014	AU-02	25	126
2014	AU-03	20	202
2014	AU-04	16	147
2014	AU-05	25	20

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AU	13	721
2017	AU-01	15	162
2017	AU-02	15	131
2017	AU-03	12	216
2017	AU-04	11	166
2014	AU	12	700
2014	AU-01	15	177
2014	AU-02	10	126
2014	AU-03	10	202
2014	AU-04	12	147

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AU	41	721
2017	AU-01	36	162
2017	AU-02	44	131
2017	AU-03	38	216
2017	AU-04	44	166
2017	AU-05	63	19
2017	AU-06	50	10
2014	AU	40	701
2014	AU-01	34	178
2014	AU-02	37	126
2014	AU-03	41	202
2014	AU-04	46	147
2014	AU-05	60	20
2014	AU-06	57	14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	AU	25	721
2017	AU-01	25	162
2017	AU-02	26	131
2017	AU-03	23	216
2017	AU-04	27	166
2017	AU-05	37	19
2014	AU	25	701
2014	AU-01	25	178
2014	AU-02	24	126
2014	AU-03	29	202
2014	AU-04	23	147

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	AU	2	721
2017	AU-04	4	166
2017	AU-06	0	10
2014	AU	3	701
2014	AU-01	3	178
2014	AU-02	4	126
2014	AU-03	2	202
2014	AU-04	3	147
2014	AU-05	0	20

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	AU	29	721
2017	AU-01	30	162
2017	AU-02	34	131
2017	AU-03	35	216
2017	AU-04	19	166
2017	AU-05	26	19
2014	AU	24	701
2014	AU-01	24	178
2014	AU-02	25	126
2014	AU-03	26	202
2014	AU-04	21	147
2014	AU-06	36	14

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	AU	8	721
2017	AU-01	6	162
2017	AU-02	11	131
2017	AU-03	8	216
2017	AU-04	6	166
2017	AU-06	0	10
2014	AU	9	701
2014	AU-01	10	178
2014	AU-02	9	126
2014	AU-03	10	202
2014	AU-04	9	147
2014	AU-05	0	20

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	AU	10	721
2017	AU-01	12	162
2017	AU-02	11	131
2017	AU-03	10	216
2017	AU-04	8	166
2014	AU	6	701
2014	AU-01	6	178
2014	AU-02	4	126
2014	AU-03	6	202
2014	AU-04	8	147
2014	AU-05	0	20

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	AU	12	721
2017	AU-01	11	162
2017	AU-02	16	131
2017	AU-03	13	216
2017	AU-04	8	166
2014	AU	12	701
2014	AU-01	11	178
2014	AU-02	17	126
2014	AU-03	13	202
2014	AU-04	13	147
2014	AU-05	0	20

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AU	10	721
2017	AU-01	9	162
2017	AU-02	11	131
2017	AU-03	12	216
2017	AU-04	9	166
2017	AU-06	0	10
2014	AU	8	701
2014	AU-01	11	178
2014	AU-02	6	126
2014	AU-03	4	202
2014	AU-04	7	147
2014	AU-06	0	14

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AU	31	721
2017	AU-01	33	162
2017	AU-02	27	131
2017	AU-03	28	216
2017	AU-04	36	166
2014	AU	34	701
2014	AU-01	39	178
2014	AU-02	33	126
2014	AU-03	33	202
2014	AU-04	34	147
2014	AU-05	25	20

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	AU	9	644
2017	AU-01	8	143
2017	AU-02	13	115
2017	AU-03	10	193
2017	AU-04	6	152
2014	AU	10	658
2014	AU-01	8	168
2014	AU-02	11	121
2014	AU-03	10	188
2014	AU-04	10	135

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	AU	16	644
2017	AU-01	16	143
2017	AU-02	14	115
2017	AU-03	18	193
2017	AU-04	15	152
2014	AU	16	658
2014	AU-01	18	168
2014	AU-02	15	121
2014	AU-03	18	188
2014	AU-04	12	135

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	AU	10	644
2017	AU-01	11	143
2017	AU-02	9	115
2017	AU-03	11	193
2017	AU-04	9	152
2014	AU	10	658
2014	AU-01	13	168
2014	AU-02	7	121
2014	AU-03	11	188
2014	AU-04	12	135
2014	AU-05	0	20

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	AU	8	644
2017	AU-01	8	143
2017	AU-02	9	115
2017	AU-03	9	193
2017	AU-04	6	152
2014	AU	5	658
2014	AU-01	8	168
2014	AU-02	5	121
2014	AU-03	4	188
2014	AU-04	6	135
2014	AU-05	0	20
2014	AU-06	0	12

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	AU	8	644
2017	AU-01	4	143
2017	AU-02	5	115
2017	AU-03	10	193
2017	AU-04	10	152
2014	AU	11	658
2014	AU-01	11	168
2014	AU-02	10	121
2014	AU-03	12	188
2014	AU-04	9	135

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AU	6	644
2017	AU-01	6	143
2017	AU-02	7	115
2017	AU-03	3	193
2017	AU-04	5	152
2014	AU	7	658
2014	AU-01	9	168
2014	AU-02	7	121
2014	AU-03	7	188
2014	AU-04	4	135
2014	AU-05	0	20
2014	AU-06	0	12

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AU	13	644
2017	AU-01	10	143
2017	AU-02	10	115
2017	AU-03	13	193
2017	AU-04	18	152
2014	AU	15	658
2014	AU-01	13	168
2014	AU-02	13	121
2014	AU-03	17	188
2014	AU-04	17	135

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	AU	8	644
2017	AU-01	12	143
2017	AU-02	11	115
2017	AU-03	7	193
2017	AU-04	5	152
2014	AU	8	658
2014	AU-01	17	168
2014	AU-02	7	121
2014	AU-03	5	188
2014	AU-04	5	135
2014	AU-05	0	20
2014	AU-06	0	12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	AU	12	644
2017	AU-01	15	143
2017	AU-02	13	115
2017	AU-03	10	193
2017	AU-04	10	152
2014	AU	12	658
2014	AU-01	14	168
2014	AU-02	19	121
2014	AU-03	8	188
2014	AU-04	10	135
2014	AU-06	0	12

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AU	23	644
2017	AU-01	28	143
2017	AU-02	20	115
2017	AU-03	22	193
2017	AU-04	24	152
2014	AU	22	658
2014	AU-01	23	168
2014	AU-02	22	121
2014	AU-03	21	188
2014	AU-04	19	135
2014	AU-05	30	20

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	AU	9	644
2017	AU-01	13	143
2017	AU-02	9	115
2017	AU-03	8	193
2017	AU-04	9	152
2014	AU	8	658
2014	AU-01	11	168
2014	AU-02	7	121
2014	AU-03	7	188
2014	AU-04	4	135
2014	AU-05	0	20

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AU	48	644
2017	AU-01	47	143
2017	AU-02	52	115
2017	AU-03	45	193
2017	AU-04	49	152
2017	AU-05	47	17
2014	AU	48	658
2014	AU-01	51	168
2014	AU-02	44	121
2014	AU-03	49	188
2014	AU-04	44	135
2014	AU-05	50	20
2014	AU-06	50	12

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	AU-01	0	143
2017	AU-02	0	115
2017	AU-05	0	17
2014	AU	2	658
2014	AU-05	0	20

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AU	52	644
2017	AU-01	55	143
2017	AU-02	51	115
2017	AU-03	46	193
2017	AU-04	57	152
2017	AU-05	65	17
2014	AU	53	658
2014	AU-01	53	168
2014	AU-02	62	121
2014	AU-03	46	188
2014	AU-04	55	135
2014	AU-05	45	20
2014	AU-06	58	12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	AU	2	644
2017	AU-03	3	193
2017	AU-05	0	17

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AU	14	644
2017	AU-01	12	143
2017	AU-02	17	115
2017	AU-03	14	193
2017	AU-04	11	152
2014	AU	9	658
2014	AU-01	10	168
2014	AU-02	11	121
2014	AU-03	8	188
2014	AU-04	9	135
2014	AU-06	0	12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AU	95	5	719
2017	AU-01	90	10	162
2017	AU-02	96	4	131
2017	AU-03	95	5	214
2017	AU-04	98	2	166
2017	AU-05	100	0	19
2017	AU-06	100	0	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	12	16	22	6	8	29	6	44	22	4310
2017	AU-01	15	17	19	7	9	27	6	48	24	922
2017	AU-02	13	18	21	6	9	27	7	46	22	698
2017	AU-03	12	16	22	7	7	30	6	43	23	1326
2017	AU-04	11	14	23	6	7	31	6	40	22	995
2017	AU-05	12	19	26	6	7	24	7	44	18	165
2017	AU-06	21	22	22	3	1	24	7	62	5	107
2014	AU	14	18	22	6	6	28	6	49	18	4685
2014	AU-01	16	18	21	6	5	28	6	52	16	1238
2014	AU-02	14	20	21	5	8	25	7	50	19	820
2014	AU-03	11	18	22	6	6	29	6	46	20	1358
2014	AU-04	13	17	22	5	7	29	6	47	19	936
2014	AU-05	17	17	20	6	4	27	9	53	15	162
2014	AU-06	20	21	20	3	3	27	7	62	8	117

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	23	35	18	7	7	9	1	65	15	4304
2017	AU-01	26	32	17	7	8	10	1	65	16	919
2017	AU-02	24	36	16	7	8	8	1	66	16	698
2017	AU-03	22	36	19	7	6	10	1	65	14	1324
2017	AU-04	21	34	20	7	6	11	1	62	15	994
2017	AU-05	27	34	21	5	5	7	1	66	11	165
2017	AU-06	37	41	11	5	1	4	1	82	6	107
2014	AU	26	35	18	5	5	10	1	68	12	4686
2014	AU-01	29	34	16	5	5	11	1	70	11	1237
2014	AU-02	24	37	19	5	7	8	1	67	12	821
2014	AU-03	24	35	19	7	4	10	1	67	12	1359
2014	AU-04	25	34	20	5	5	10	1	67	12	936
2014	AU-05	31	33	20	4	5	7	0	69	9	162
2014	AU-06	36	41	16	1	3	3	1	80	4	117
2011	AU	29	42	14	6	5	4	0	74	12	4052
2011	AU-01	30	41	14	7	5	3	0	74	12	894
2011	AU-02	29	43	13	7	5	3	0	74	13	1033
2011	AU-03	26	43	14	7	5	4	0	73	12	1088
2011	AU-04	31	39	14	6	4	6	0	74	11	773
2011	AU-05	42	38	12	2	3	2	0	82	5	133
2011	AU-06	35	40	15	6	3	0	1	76	9	117

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	22	58	12	6	1	1	0	81	8	4309
2017	AU-01	20	54	14	8	3	1	0	75	11	923
2017	AU-02	23	56	12	7	1	1	0	80	8	697
2017	AU-03	19	60	12	7	1	1	0	79	8	1326
2017	AU-04	23	62	10	4	1	1	0	86	5	994
2017	AU-05	35	53	7	4	1	1	0	88	5	165
2017	AU-06	37	56	5	1	1	0	0	94	2	107
2014	AU	23	59	12	5	1	1	0	82	6	4686
2014	AU-01	20	56	15	7	1	2	0	77	8	1237
2014	AU-02	22	59	12	5	1	1	0	81	6	821
2014	AU-03	21	62	12	3	1	1	0	83	5	1358
2014	AU-04	27	58	9	5	1	1	0	85	6	936
2014	AU-05	28	62	7	2	1	0	0	90	3	162
2014	AU-06	34	57	5	3	0	0	0	91	3	117
2011	AU	20	63	10	5	1	0	0	83	6	4051
2011	AU-01	18	61	13	6	1	0	0	79	8	887
2011	AU-02	19	63	10	5	1	1	0	84	7	1039
2011	AU-03	19	65	10	5	1	0	0	84	6	1083
2011	AU-04	23	62	10	4	0	0	0	85	4	778
2011	AU-05	31	59	4	4	1	1	0	90	5	134
2011	AU-06	30	61	5	3	0	0	0	91	3	116
2008	AU	19	59	12	7	2	1	0	79	9	3576
2008	AU-01	13	59	14	9	3	1	0	73	12	866
2008	AU-02	18	59	13	7	1	0	0	78	9	923
2008	AU-03	18	62	12	6	2	0	0	81	8	894
2008	AU-04	23	57	12	6	1	1	0	81	7	646
2008	AU-05	27	62	6	5	0	0	0	88	5	78
2008	AU-06	35	59	1	4	0	0	1	95	4	83

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	8	26	22	15	10	17	2	42	31	4303
2017	AU-01	11	28	20	15	9	15	2	47	29	923
2017	AU-02	10	26	22	15	10	16	1	44	31	695
2017	AU-03	6	28	22	15	10	16	2	42	31	1325
2017	AU-04	6	22	25	15	10	20	2	36	32	992
2017	AU-05	10	22	19	15	11	21	2	42	33	165
2017	AU-06	11	24	27	13	6	17	2	43	23	106
2014	AU	8	29	24	13	8	16	2	46	25	4684
2014	AU-01	10	31	22	11	6	16	3	50	22	1236
2014	AU-02	8	32	23	12	10	12	3	47	26	821
2014	AU-03	7	28	25	14	8	16	2	43	27	1358
2014	AU-04	7	27	25	12	8	18	2	42	26	936
2014	AU-05	10	25	24	15	6	18	2	43	26	162
2014	AU-06	9	29	32	9	2	15	3	47	14	117
2011	AU	6	29	26	14	8	16	2	43	26	4055
2011	AU-01	8	30	24	12	8	16	2	46	24	891
2011	AU-02	7	28	26	15	8	15	1	42	28	1037
2011	AU-03	4	30	25	16	7	16	2	41	28	1087
2011	AU-04	5	28	28	12	6	19	1	42	23	776
2011	AU-05	7	28	30	8	10	16	0	42	22	134
2011	AU-06	9	27	34	14	4	11	1	41	21	116

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	39	38	11	3	2	7	0	83	5	4309
2017	AU-01	39	35	13	3	2	8	0	81	6	922
2017	AU-02	38	38	12	3	2	6	0	81	6	697
2017	AU-03	38	40	11	3	2	7	0	83	5	1327
2017	AU-04	39	39	11	3	1	7	0	84	5	994
2017	AU-05	42	38	10	1	2	6	0	86	4	165
2017	AU-06	47	39	9	2	0	3	0	88	2	107
2014	AU	38	41	11	2	1	6	0	84	4	4686
2014	AU-01	38	40	12	2	2	7	0	84	4	1238
2014	AU-02	35	44	12	3	2	5	0	83	5	821
2014	AU-03	38	41	11	2	1	7	0	85	4	1358
2014	AU-04	40	38	11	2	2	8	0	84	4	936
2014	AU-05	41	37	13	3	1	4	0	82	5	162
2014	AU-06	43	41	9	1	0	4	2	89	1	117
2011	AU	35	43	11	3	2	6	0	83	5	4053
2011	AU-01	34	42	13	3	2	5	1	80	6	891
2011	AU-02	35	44	11	2	3	5	0	83	5	1037
2011	AU-03	34	45	11	3	2	6	0	83	5	1084
2011	AU-04	38	42	10	3	1	6	0	85	4	776
2011	AU-05	44	33	10	4	1	7	0	83	6	134
2011	AU-06	44	35	9	5	1	6	0	85	6	117
2008	AU	31	45	12	4	2	7	0	82	6	3576
2008	AU-01	31	45	13	3	1	8	0	82	5	866
2008	AU-02	28	49	12	3	2	6	0	82	5	923
2008	AU-03	33	43	11	4	1	6	0	82	6	894
2008	AU-04	34	41	10	4	3	8	0	82	7	646
2008	AU-05	35	53	8	1	0	4	0	91	1	78
2008	AU-06	43	35	7	6	5	2	1	81	11	83

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	23	36	17	8	7	9	66	16	4295
2017	AU-01	25	36	15	6	5	12	69	13	919
2017	AU-02	22	36	19	8	7	7	63	17	694
2017	AU-03	21	37	17	8	7	10	64	16	1324
2017	AU-04	21	36	17	9	7	9	63	18	990
2017	AU-05	33	33	13	8	6	7	70	16	165
2017	AU-06	35	43	10	6	3	4	81	9	107
2014	AU	25	37	17	6	5	10	69	12	4686
2014	AU-01	25	38	16	5	3	12	72	10	1237
2014	AU-02	23	38	19	6	6	9	66	13	821
2014	AU-03	24	37	18	7	5	9	67	13	1359
2014	AU-04	26	36	16	6	5	10	70	12	936
2014	AU-05	32	39	14	4	6	6	75	10	162
2014	AU-06	33	42	15	4	2	3	78	6	117
2011	AU	22	39	17	7	5	9	68	14	4052
2011	AU-01	23	38	17	7	6	9	67	14	892
2011	AU-02	21	37	19	8	6	9	64	15	1035
2011	AU-03	19	43	17	8	4	9	68	14	1084
2011	AU-04	23	39	16	6	5	11	69	13	777
2011	AU-05	37	38	13	2	5	5	79	8	133
2011	AU-06	36	38	9	5	3	9	81	8	117
2008	AU	20	37	16	11	8	7	61	21	3576
2008	AU-01	19	37	17	10	8	9	62	19	867
2008	AU-02	16	37	17	12	10	7	58	23	923
2008	AU-03	20	37	17	11	8	7	62	20	894
2008	AU-04	23	35	15	11	7	8	64	19	646
2008	AU-05	31	35	15	12	1	6	70	14	78
2008	AU-06	34	37	6	11	10	2	73	21	82

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AU	11	89	4292
2017	AU-01	13	87	924
2017	AU-02	11	89	695
2017	AU-03	11	89	1318
2017	AU-04	9	91	990
2017	AU-05	5	95	163
2014	AU	9	91	4677
2014	AU-01	9	91	1237
2014	AU-02	11	89	818
2014	AU-03	7	93	1357
2014	AU-04	10	90	932

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	AU	24	446
2017	AU-01	25	121
2017	AU-02	22	78
2017	AU-03	16	134
2017	AU-04	36	89
2014	AU	25	390
2014	AU-01	30	109
2014	AU-02	16	85
2014	AU-03	27	96
2014	AU-04	26	88

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	AU	86	446
2017	AU-01	87	121
2017	AU-02	85	78
2017	AU-03	87	134
2017	AU-04	88	89
2014	AU	84	390
2014	AU-01	83	109
2014	AU-02	86	85
2014	AU-03	81	96
2014	AU-04	88	88

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	AU	1	446
2014	AU-01	0	109
2014	AU-02	0	85
2014	AU-03	0	96
2014	AU-04	0	88

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	AU-01	121
2017	AU-02	78
2017	AU-03	134
2014	AU	390
2014	AU-01	109
2014	AU-02	85
2014	AU-03	96
2014	AU-04	88

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	AU	3	446
2014	AU	4	390
2014	AU-01	6	109
2014	AU-04	7	88

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	AU	8	446
2017	AU-01	12	121
2017	AU-02	9	78
2017	AU-03	4	134
2017	AU-04	8	89
2014	AU	7	390
2014	AU-01	14	109
2014	AU-02	7	85

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	AU	5	446
2017	AU-01	6	121
2017	AU-03	5	134
2014	AU	10	390
2014	AU-01	13	109
2014	AU-02	9	85
2014	AU-03	9	96
2014	AU-04	9	88

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	AU	33	447
2017	AU-01	37	120
2017	AU-02	32	78
2017	AU-03	29	136
2017	AU-04	33	89
2014	AU	35	391
2014	AU-01	40	110
2014	AU-02	29	85
2014	AU-03	36	96
2014	AU-04	33	88

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	AU	23	447
2017	AU-01	28	120
2017	AU-02	19	78
2017	AU-03	17	136
2017	AU-04	28	89
2014	AU	26	391
2014	AU-01	21	110
2014	AU-02	28	85
2014	AU-03	27	96
2014	AU-04	31	88

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	AU	23	447
2017	AU-01	26	120
2017	AU-02	24	78
2017	AU-03	17	136
2017	AU-04	24	89
2014	AU	22	391
2014	AU-01	24	110
2014	AU-02	20	85
2014	AU-03	22	96
2014	AU-04	24	88

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	AU	7	447
2017	AU-01	7	120
2017	AU-03	7	136
2017	AU-04	9	89
2014	AU	8	391
2014	AU-01	5	110
2014	AU-03	11	96
2014	AU-04	10	88

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	AU	24	447
2017	AU-01	27	120
2017	AU-02	27	78
2017	AU-03	24	136
2017	AU-04	19	89
2014	AU	24	391
2014	AU-01	30	110
2014	AU-02	15	85
2014	AU-03	26	96
2014	AU-04	26	88

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	AU	30	447
2017	AU-01	31	120
2017	AU-02	32	78
2017	AU-03	26	136
2017	AU-04	32	89
2014	AU	32	391
2014	AU-01	32	110
2014	AU-02	28	85
2014	AU-03	28	96
2014	AU-04	35	88

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	AU	2	447
2017	AU-01	6	120
2017	AU-04	0	89
2014	AU	2	391

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	AU-01	120
2017	AU-02	78
2017	AU-04	89

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	AU	7	447
2017	AU-01	7	120
2017	AU-02	13	78
2017	AU-03	5	136
2017	AU-04	9	89
2014	AU	8	391
2014	AU-01	5	110
2014	AU-02	8	85
2014	AU-03	9	96
2014	AU-04	11	88

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	AU	13	447
2017	AU-01	9	120
2017	AU-02	22	78
2017	AU-03	13	136
2017	AU-04	11	89
2014	AU	14	391
2014	AU-01	12	110
2014	AU-02	9	85
2014	AU-03	18	96
2014	AU-04	16	88

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	AU-01	120
2017	AU-02	78
2017	AU-04	89

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	AU	15	447
2017	AU-01	18	120
2017	AU-02	17	78
2017	AU-03	13	136
2017	AU-04	15	89
2014	AU	10	391
2014	AU-01	14	110
2014	AU-02	13	85
2014	AU-03	10	96

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	AU	447
2017	AU-01	120
2017	AU-02	78
2017	AU-03	136
2017	AU-04	89
2014	AU	391
2014	AU-01	110
2014	AU-02	85
2014	AU-03	96
2014	AU-04	88

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	AU	17	447
2017	AU-01	17	120
2017	AU-02	13	78
2017	AU-03	21	136
2017	AU-04	16	89
2014	AU	23	391
2014	AU-01	19	110
2014	AU-02	34	85
2014	AU-03	22	96
2014	AU-04	22	88

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	AU	25	447
2017	AU-01	21	121
2017	AU-02	23	77
2017	AU-03	27	136
2017	AU-04	29	89
2014	AU	22	391
2014	AU-01	25	109
2014	AU-02	20	86
2014	AU-03	29	96
2014	AU-04	18	88

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	AU	13	447
2017	AU-01	10	121
2017	AU-02	14	77
2017	AU-03	14	136
2017	AU-04	14	89
2014	AU	11	391
2014	AU-01	13	109
2014	AU-02	8	86
2014	AU-03	13	96
2014	AU-04	10	88

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	AU	3	447
2017	AU-02	0	77
2017	AU-04	7	89
2014	AU	3	391

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	AU	25	447
2017	AU-01	25	121
2017	AU-02	35	77
2017	AU-03	26	136
2017	AU-04	16	89
2014	AU	22	391
2014	AU-01	24	109
2014	AU-02	28	86
2014	AU-03	22	96
2014	AU-04	13	88

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	AU	5	447
2017	AU-01	5	121
2017	AU-02	6	77
2017	AU-03	4	136
2014	AU	4	391
2014	AU-01	5	109
2014	AU-03	5	96

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	AU	10	447
2017	AU-01	12	121
2017	AU-02	13	77
2017	AU-03	10	136
2014	AU	5	391
2014	AU-01	5	109
2014	AU-03	6	96
2014	AU-04	6	88

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	AU	6	447
2017	AU-01	7	121
2017	AU-03	8	136
2014	AU	7	391
2014	AU-01	11	109
2014	AU-04	10	88

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	AU	6	447
2017	AU-01	5	121
2017	AU-03	6	136
2017	AU-04	11	89
2014	AU	6	391
2014	AU-01	6	109
2014	AU-02	10	86

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	AU	53	447
2017	AU-01	50	121
2017	AU-02	52	77
2017	AU-03	51	136
2017	AU-04	59	89
2014	AU	57	391
2014	AU-01	51	109
2014	AU-02	53	86
2014	AU-03	61	96
2014	AU-04	61	88

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	AU	4	401
2017	AU-01	7	107
2017	AU-03	5	121
2014	AU	2	370

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	AU	9	401
2017	AU-01	7	107
2017	AU-02	7	67
2017	AU-03	10	121
2017	AU-04	12	85
2014	AU	9	370
2014	AU-01	18	104
2014	AU-03	5	90
2014	AU-04	10	83

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	AU	3	401
2017	AU-03	5	121
2014	AU	2	370

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	AU	1	401
2014	AU	2	370
2014	AU-01	5	104
2014	AU-04	0	83

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	AU	2	401
2014	AU	2	370
2014	AU-04	0	83

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AU	3	401
2014	AU	2	370

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	AU	5	401
2017	AU-01	5	107
2017	AU-02	7	67
2017	AU-04	6	85
2014	AU	10	370
2014	AU-01	11	104
2014	AU-03	8	90
2014	AU-04	14	83

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	AU	8	401
2017	AU-01	9	107
2017	AU-02	9	67
2017	AU-03	8	121
2017	AU-04	7	85
2014	AU	9	370
2014	AU-01	18	104
2014	AU-03	9	90
2014	AU-04	6	83

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	AU	10	401
2017	AU-01	10	107
2017	AU-02	13	67
2017	AU-03	7	121
2017	AU-04	14	85
2014	AU	12	370
2014	AU-01	14	104
2014	AU-02	12	82
2014	AU-03	15	90
2014	AU-04	7	83

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	AU	21	401
2017	AU-01	21	107
2017	AU-02	16	67
2017	AU-03	21	121
2017	AU-04	25	85
2014	AU	21	370
2014	AU-01	18	104
2014	AU-02	20	82
2014	AU-03	22	90
2014	AU-04	23	83

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	AU	8	401
2017	AU-01	8	107
2017	AU-02	9	67
2017	AU-03	9	121
2017	AU-04	6	85
2014	AU	7	370
2014	AU-01	7	104
2014	AU-02	10	82
2014	AU-03	9	90

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	AU	44	401
2017	AU-01	40	107
2017	AU-02	43	67
2017	AU-03	45	121
2017	AU-04	48	85
2014	AU	44	370
2014	AU-01	37	104
2014	AU-02	43	82
2014	AU-03	46	90
2014	AU-04	52	83

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	AU	1	401
2017	AU-04	0	85
2014	AU	2	370

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	AU	61	401
2017	AU-01	56	107
2017	AU-02	64	67
2017	AU-03	57	121
2017	AU-04	70	85
2014	AU	70	370
2014	AU-01	68	104
2014	AU-02	67	82
2014	AU-03	69	90
2014	AU-04	73	83

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	AU	1	401
2017	AU-03	0	121

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	AU	15	401
2017	AU-01	16	107
2017	AU-02	9	67
2017	AU-03	17	121
2017	AU-04	15	85
2014	AU	13	370
2014	AU-01	18	104
2014	AU-02	18	82
2014	AU-03	8	90
2014	AU-04	6	83

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AU	95	5	446
2017	AU-01	93	7	121
2017	AU-02	94	6	78
2017	AU-03	99	1	134
2017	AU-04	98	2	90

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	13	18	22	5	5	32	6	49	16	4304
2017	AU-01	15	20	19	5	6	28	6	53	17	924
2017	AU-02	13	20	22	4	6	28	7	50	16	697
2017	AU-03	11	18	23	5	5	33	5	47	15	1323
2017	AU-04	11	16	23	5	5	36	5	45	16	992
2017	AU-05	15	13	25	5	5	31	6	44	16	165
2017	AU-06	24	21	22	1	0	27	6	66	1	106
2014	AU	14	18	22	4	3	32	6	53	12	4684
2014	AU-01	16	20	19	4	3	31	6	58	11	1238
2014	AU-02	15	20	21	4	5	29	6	53	14	820
2014	AU-03	12	18	25	3	3	34	6	49	10	1358
2014	AU-04	14	16	22	4	3	35	5	51	13	935
2014	AU-05	15	16	23	2	2	31	9	53	8	162
2014	AU-06	22	9	26	3	0	34	5	52	4	117

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	25	35	18	5	5	11	1	68	11	4299
2017	AU-01	25	34	16	5	6	13	1	69	12	924
2017	AU-02	24	36	17	4	6	11	2	69	12	698
2017	AU-03	23	35	20	5	5	11	1	66	11	1320
2017	AU-04	24	33	19	5	4	13	1	66	11	991
2017	AU-05	27	33	22	4	2	12	1	68	7	165
2017	AU-06	43	41	12	1	0	2	1	87	1	104
2014	AU	26	35	18	4	4	12	1	71	9	4683
2014	AU-01	30	33	16	3	4	13	1	73	8	1236
2014	AU-02	22	37	19	4	6	11	1	68	11	820
2014	AU-03	25	35	20	4	3	12	1	69	8	1358
2014	AU-04	27	35	17	4	3	13	1	72	9	936
2014	AU-05	28	36	16	6	2	10	2	73	8	162
2014	AU-06	39	36	14	3	0	7	2	82	3	117
2011	AU	30	41	14	6	4	5	0	76	10	4048
2011	AU-01	30	42	15	6	4	4	0	74	10	892
2011	AU-02	31	41	13	6	5	4	0	75	12	1034
2011	AU-03	28	43	14	6	4	5	0	75	11	1083
2011	AU-04	30	41	13	5	3	7	0	77	8	775
2011	AU-05	46	34	13	3	3	2	0	81	6	134
2011	AU-06	41	41	9	4	1	3	1	86	5	116

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	23	29	21	13	13	0	1	52	26	4302
2017	AU-01	20	28	21	14	15	1	1	49	29	924
2017	AU-02	21	27	24	14	12	0	2	50	26	698
2017	AU-03	22	30	21	13	11	1	1	54	24	1323
2017	AU-04	24	28	21	12	13	0	2	53	26	988
2017	AU-05	26	28	18	15	13	0	1	54	28	165
2017	AU-06	33	28	21	9	7	0	1	61	17	107

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	16	30	30	14	8	0	1	47	23	4298
2017	AU-01	16	29	31	14	9	1	1	45	23	920
2017	AU-02	16	31	28	16	8	0	1	48	24	695
2017	AU-03	17	34	28	12	6	1	2	53	19	1323
2017	AU-04	16	30	31	15	8	0	1	46	23	991
2017	AU-05	12	24	33	19	13	0	0	36	32	165
2017	AU-06	9	15	21	30	24	0	0	24	54	107

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	21	31	23	14	9	0	2	53	24	4300
2017	AU-01	19	27	23	16	13	1	2	47	29	922
2017	AU-02	20	28	22	17	12	0	2	49	29	697
2017	AU-03	24	34	21	12	7	0	2	59	19	1322
2017	AU-04	20	33	24	12	8	0	2	55	20	991
2017	AU-05	18	35	21	16	10	0	1	53	26	165
2017	AU-06	10	28	29	22	10	0	0	39	32	106

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	29	25	19	11	7	3	7	60	20	4296
2017	AU-01	35	21	15	8	6	4	11	67	16	921
2017	AU-02	34	21	16	11	6	4	9	63	19	697
2017	AU-03	30	27	18	10	6	3	6	63	17	1322
2017	AU-04	22	28	23	14	8	1	4	53	23	989
2017	AU-05	16	22	30	18	12	1	1	39	30	165
2017	AU-06	10	28	20	26	16	0	0	39	42	106

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	54	17	6	2	1	1	19	88	4	4287
2017	AU-01	56	15	5	1	1	1	21	91	2	918
2017	AU-02	55	14	4	1	1	1	23	91	3	695
2017	AU-03	57	17	5	2	1	1	18	90	3	1320
2017	AU-04	52	18	8	2	2	0	18	85	5	991
2017	AU-05	44	24	13	4	4	2	9	76	9	162
2017	AU-06	33	28	12	9	9	0	9	67	19	106

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	31	30	22	10	7	1	61	17	4288
2017	AU-01	33	30	21	10	5	1	63	15	921
2017	AU-02	29	31	21	12	7	0	60	18	695
2017	AU-03	32	30	21	10	7	1	62	17	1315
2017	AU-04	29	30	23	9	7	1	60	17	989
2017	AU-05	24	33	24	13	7	0	56	20	165
2017	AU-06	27	32	21	15	5	0	59	20	107

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	20	32	25	13	7	1	1	54	20	4286
2017	AU-01	24	33	23	12	7	1	1	58	19	922
2017	AU-02	20	31	24	14	7	1	2	53	21	694
2017	AU-03	19	34	26	12	6	1	2	54	19	1315
2017	AU-04	18	32	26	13	9	1	2	51	22	987
2017	AU-05	18	31	33	10	8	0	0	50	18	165
2017	AU-06	24	36	25	6	8	0	0	61	14	107

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	17	30	26	16	9	1	1	48	26	4284
2017	AU-01	18	31	25	14	10	1	1	50	25	922
2017	AU-02	18	28	25	17	10	1	2	47	28	695
2017	AU-03	17	31	26	15	7	1	2	50	23	1314
2017	AU-04	16	29	25	18	10	0	1	45	29	985
2017	AU-05	12	32	27	18	12	1	0	44	29	165
2017	AU-06	10	25	28	23	13	0	0	35	37	107

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	24	32	22	13	7	1	2	58	20	4283
2017	AU-01	22	35	20	13	8	1	1	58	21	919
2017	AU-02	25	30	23	14	6	0	2	57	20	694
2017	AU-03	24	32	22	14	6	1	2	57	20	1316
2017	AU-04	24	32	21	13	8	0	2	58	21	986
2017	AU-05	26	33	21	12	6	0	2	60	19	165
2017	AU-06	31	33	21	11	4	0	0	64	15	107

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	19	31	25	15	8	1	1	51	23	4276
2017	AU-01	18	30	25	16	9	1	1	49	26	921
2017	AU-02	18	28	29	15	7	1	1	47	23	694
2017	AU-03	19	35	22	15	6	1	1	56	22	1310
2017	AU-04	20	30	25	14	8	0	2	52	22	985
2017	AU-05	19	30	24	14	12	0	1	49	26	164
2017	AU-06	19	24	25	18	13	1	0	43	31	107

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	39	27	17	9	6	2	67	15	4304
2017	AU-01	42	28	15	8	5	2	72	13	922
2017	AU-02	38	28	17	9	6	2	66	16	697
2017	AU-03	39	27	18	8	4	2	69	12	1325
2017	AU-04	33	27	18	11	9	2	61	20	992
2017	AU-05	40	24	15	13	7	0	65	21	164
2017	AU-06	47	26	14	6	6	2	74	11	107

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	60	17	7	5	5	1	4	81	11	4305
2017	AU-01	59	16	7	6	6	2	4	80	13	921
2017	AU-02	59	16	8	5	6	2	4	79	12	697
2017	AU-03	58	17	7	6	5	2	5	81	12	1327
2017	AU-04	61	17	7	4	4	1	5	84	9	991
2017	AU-05	67	16	7	3	2	2	4	88	5	165
2017	AU-06	78	14	2	1	1	0	4	96	2	107

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	56	27	9	4	2	0	3	85	6	4301
2017	AU-01	62	23	7	4	2	1	2	87	6	921
2017	AU-02	56	26	8	4	3	0	2	85	7	694
2017	AU-03	54	27	9	3	1	1	4	86	5	1325
2017	AU-04	52	29	11	4	2	0	3	83	6	993
2017	AU-05	49	33	11	4	1	0	2	84	5	164
2017	AU-06	62	30	5	1	1	0	2	93	2	107

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	48	23	12	6	7	1	3	74	14	4300
2017	AU-01	49	22	12	6	7	1	2	74	14	922
2017	AU-02	46	21	13	9	8	1	2	69	17	696
2017	AU-03	49	23	12	6	7	1	3	75	13	1323
2017	AU-04	46	25	13	6	7	1	3	74	13	992
2017	AU-05	54	29	8	5	2	0	2	84	7	164
2017	AU-06	63	26	5	3	2	0	2	90	5	106

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	45	8	3	1	1	1	42	92	3	4297
2017	AU-01	49	7	2	1	0	1	39	94	2	920
2017	AU-02	49	5	3	1	1	0	41	93	3	697
2017	AU-03	46	7	2	0	1	1	43	94	2	1323
2017	AU-04	39	9	3	1	1	0	47	92	3	991
2017	AU-05	33	16	7	5	1	1	37	78	10	164
2017	AU-06	37	28	15	9	6	0	5	69	16	107

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	45	25	14	5	2	1	8	77	8	4276
2017	AU-01	45	23	16	6	2	1	7	74	9	913
2017	AU-02	43	28	15	5	3	1	5	75	9	691
2017	AU-03	46	24	14	5	2	1	8	77	7	1319
2017	AU-04	47	24	13	4	2	1	10	79	7	989
2017	AU-05	47	28	12	7	1	1	4	79	8	163
2017	AU-06	50	27	7	9	4	0	2	79	13	106

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	58	22	7	4	3	1	5	85	7	4305
2017	AU-01	55	22	8	5	6	1	4	81	11	921
2017	AU-02	55	23	9	5	4	1	4	82	9	698
2017	AU-03	56	24	8	4	2	1	5	85	7	1326
2017	AU-04	61	22	6	2	2	1	7	89	5	993
2017	AU-05	70	20	4	1	2	0	4	94	3	164
2017	AU-06	81	12	3	0	1	0	3	96	1	107

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	40	33	15	6	3	1	4	75	9	4295
2017	AU-01	42	31	16	5	3	1	3	75	9	920
2017	AU-02	33	37	16	7	2	1	3	73	9	692
2017	AU-03	39	33	15	6	2	1	4	76	9	1324
2017	AU-04	40	33	15	5	3	1	4	76	8	990
2017	AU-05	44	32	15	5	2	0	3	78	8	165
2017	AU-06	51	27	14	6	1	0	1	79	7	107

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	8	27	44	15	6	0	35	21	4306
2017	AU-01	8	26	43	15	7	0	34	23	923
2017	AU-02	7	27	43	15	8	0	34	23	696
2017	AU-03	8	30	45	13	4	0	38	17	1326
2017	AU-04	7	29	42	16	6	0	35	22	993
2017	AU-05	8	22	44	19	6	1	31	25	165
2017	AU-06	6	18	48	19	9	0	24	28	106

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	8	18	46	21	6	0	27	26	4290
2017	AU-01	9	18	44	21	7	1	28	28	921
2017	AU-02	11	19	45	19	5	0	24	30	692
2017	AU-03	7	16	45	24	7	0	31	23	1318
2017	AU-04	8	17	48	21	5	0	26	25	990
2017	AU-05	7	23	48	18	5	0	22	30	165
2017	AU-06	9	29	43	17	2	0	19	38	107

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	22	47	16	7	5	3	71	12	4293
2017	AU-01	24	45	15	8	6	3	70	14	918
2017	AU-02	19	51	15	7	6	2	72	13	696
2017	AU-03	21	48	16	8	5	3	70	13	1319
2017	AU-04	21	48	17	6	4	3	71	11	993
2017	AU-05	30	41	15	6	6	2	73	12	165
2017	AU-06	34	57	8	1	1	0	91	2	106

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	13	39	20	16	11	2	53	27	4302
2017	AU-01	14	38	18	17	11	2	53	28	922
2017	AU-02	12	37	19	16	14	1	50	31	697
2017	AU-03	13	40	21	14	10	2	54	25	1325
2017	AU-04	13	37	21	16	11	2	51	28	991
2017	AU-05	14	43	18	14	9	2	58	23	164
2017	AU-06	24	43	16	11	7	0	66	18	106

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AU	16	84	4304
2017	AU-01	18	82	924
2017	AU-02	18	82	696
2017	AU-03	16	84	1326
2017	AU-04	14	86	990
2017	AU-05	9	91	165
2017	AU-06	10	90	106
2014	AU	14	86	4678
2014	AU-01	15	85	1237
2014	AU-02	19	81	821
2014	AU-03	13	87	1356
2014	AU-04	13	87	931
2014	AU-05	7	93	162
2014	AU-06	7	93	117

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	AU	76	24	680
2017	AU-01	78	22	169
2017	AU-02	74	26	122
2017	AU-03	75	25	208
2017	AU-04	80	20	140
2017	AU-05	85	15	13
2017	AU-06	55	45	11
2014	AU	75	25	663
2014	AU-01	78	22	183
2014	AU-02	72	28	156
2014	AU-03	74	26	177
2014	AU-04	77	23	118
2014	AU-05	50	50	12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	34	41	8	9	7	1	0	76	16	516
2017	AU-01	39	41	7	8	5	0	0	80	13	132
2017	AU-02	33	36	9	13	8	1	0	70	21	90
2017	AU-03	32	40	10	10	8	0	0	73	17	154
2017	AU-04	31	48	7	6	6	1	0	80	13	112
2017	AU-05	45	36	9	0	9	0	0	82	9	11
2014	AU	40	39	8	7	4	0	1	80	12	496
2014	AU-01	40	34	8	10	6	1	1	76	17	142
2014	AU-02	38	41	8	9	4	0	0	79	13	112
2014	AU-03	40	41	8	5	4	0	1	82	9	131
2014	AU-04	41	42	7	4	3	0	3	85	8	91

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	36	31	16	7	5	4	1	38	62	4306
2017	AU-01	34	28	17	8	8	4	1	36	64	924
2017	AU-02	31	33	17	8	5	5	1	33	67	698
2017	AU-03	38	32	15	7	4	4	1	40	60	1322
2017	AU-04	40	31	15	5	4	4	1	42	58	993
2017	AU-05	32	35	17	8	4	3	0	33	67	165
2017	AU-06	44	34	15	3	0	5	0	46	54	107

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	AU	9	2485
2017	AU-01	11	558
2017	AU-02	12	430
2017	AU-03	9	737
2017	AU-04	7	543
2017	AU-05	4	107
2017	AU-06	4	53

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AU	35	2485
2017	AU-01	44	558
2017	AU-02	37	430
2017	AU-03	32	737
2017	AU-04	32	543
2017	AU-05	25	107
2017	AU-06	26	53

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	AU	11	2485
2017	AU-01	9	558
2017	AU-02	11	430
2017	AU-03	13	737
2017	AU-04	13	543
2017	AU-05	4	107
2017	AU-06	9	53

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	AU	35	2485
2017	AU-01	31	558
2017	AU-02	39	430
2017	AU-03	34	737
2017	AU-04	35	543
2017	AU-05	46	107
2017	AU-06	40	53

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	AU	5	2485
2017	AU-01	6	558
2017	AU-02	5	430
2017	AU-03	6	737
2017	AU-04	3	543
2017	AU-05	2	107
2017	AU-06	0	53

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	AU	50	2485
2017	AU-01	48	558
2017	AU-02	43	430
2017	AU-03	51	737
2017	AU-04	55	543
2017	AU-05	52	107
2017	AU-06	51	53

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	AU	5	59	17	8	3	7	2474
2017	AU-01	5	59	14	9	4	8	552
2017	AU-02	4	61	17	9	3	6	427
2017	AU-03	7	58	18	7	3	6	738
2017	AU-04	5	59	18	7	3	8	539
2017	AU-05	4	53	15	10	7	10	107
2017	AU-06	11	55	24	4	2	4	54

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	7	19	19	16	24	3	11	31	47	2524
2017	AU-01	7	18	19	17	28	2	8	28	50	562
2017	AU-02	7	18	21	17	23	3	11	28	47	438
2017	AU-03	7	19	19	16	22	3	12	32	45	750
2017	AU-04	6	20	21	15	24	2	13	31	45	551
2017	AU-05	6	26	11	17	21	5	14	39	47	107
2017	AU-06	15	16	11	20	18	5	15	39	47	55

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	AU	4	14	16	19	35	2	10	21	61	2524
2017	AU-01	4	13	15	19	39	2	7	19	64	563
2017	AU-02	3	13	18	19	34	3	10	18	61	436
2017	AU-03	5	15	16	18	33	3	11	22	59	751
2017	AU-04	4	14	16	20	33	2	10	21	61	551
2017	AU-05	2	18	10	20	38	1	11	22	66	107
2017	AU-06	7	11	14	13	33	5	16	23	58	55

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Canada Revenue Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - AU

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me