2017 Public Service Employee Survey Results for the Public Service by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 49 5 12 5 0 0 79 16 38858
2017 Non-supervisor 33 46 5 11 5 0 0 79 16 135089
2014 Supervisor 31 48 5 12 5 0 0 79 16 40288
2014 Non-supervisor 32 46 6 11 5 0 0 78 16 140647
2011 Supervisor 37 46 4 10 3 0 0 83 13 46650
2011 Non-supervisor 35 46 5 10 4 0 0 82 14 151541
2008 Supervisor 38 46 4 9 3 0 0 84 12 37174
2008 Non-supervisor 36 46 5 10 4 0 0 82 13 126614

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 67 24 4 3 1 0 1 92 4 38768
2017 Non-supervisor 69 22 4 3 1 1 1 92 4 134809
2014 Supervisor 68 23 4 3 1 0 1 92 4 40283
2014 Non-supervisor 68 22 4 3 1 1 1 91 4 140625
2011 Supervisor 71 21 3 3 1 0 1 92 4 46645
2011 Non-supervisor 71 20 4 3 1 1 1 92 4 151514
2008 Supervisor 71 20 3 3 1 0 1 92 4 37130
2008 Non-supervisor 71 20 3 3 1 0 1 92 4 126475

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 21 5 7 3 0 1 84 10 38843
2017 Non-supervisor 66 19 5 5 3 0 1 87 8 134982
2014 Supervisor 62 21 5 7 3 0 1 84 11 40275
2014 Non-supervisor 64 20 5 5 3 0 2 86 9 140576
2011 Supervisor 65 19 5 7 3 0 1 85 11 46630
2011 Non-supervisor 67 18 5 6 3 0 2 86 9 151442
2008 Supervisor 65 19 4 7 4 0 1 85 11 37155
2008 Non-supervisor 67 18 5 6 3 0 1 86 9 126508

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 35 6 11 6 0 0 77 17 38826
2017 Non-supervisor 39 36 7 11 7 0 0 75 18 134956
2014 Supervisor 45 33 6 10 6 0 0 78 16 40274
2014 Non-supervisor 38 36 8 11 7 0 0 74 18 140549
2011 Supervisor 45 35 6 8 5 0 0 80 13 46557
2011 Non-supervisor 38 38 8 10 6 0 0 76 16 151196

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 41 11 13 6 0 0 70 20 38844
2017 Non-supervisor 25 39 12 15 9 0 0 65 23 134991
2014 Supervisor 27 40 11 14 7 0 0 67 21 40279
2014 Non-supervisor 23 39 12 16 9 0 0 62 25 140590
2011 Supervisor 31 41 12 10 4 0 1 73 15 46610
2011 Non-supervisor 26 41 12 13 7 0 1 67 20 151433
2008 Supervisor 28 43 13 11 4 0 1 72 15 37177
2008 Non-supervisor 24 42 13 14 7 0 1 66 21 126624

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 37 6 4 2 0 0 88 6 38799
2017 Non-supervisor 39 39 12 7 4 0 0 78 11 134926
2014 Supervisor 49 37 7 5 2 0 0 86 7 40289
2014 Non-supervisor 36 39 12 7 4 0 0 76 12 140653
2011 Supervisor 52 35 7 4 2 0 0 87 6 46607
2011 Non-supervisor 40 37 12 7 4 0 0 77 11 151389
2008 Supervisor 49 39 7 4 2 0 0 88 6 37177
2008 Non-supervisor 35 41 12 7 4 0 0 76 12 126644

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 34 4 3 1 0 0 91 5 38781
2017 Non-supervisor 44 38 8 6 3 0 0 82 10 134820
2014 Supervisor 55 35 5 4 2 0 0 90 5 40274
2014 Non-supervisor 42 38 9 7 4 0 0 80 11 140577
2011 Supervisor 56 36 4 3 1 0 0 92 4 46625
2011 Non-supervisor 42 39 8 6 4 0 0 82 10 151471
2008 Supervisor 53 39 4 3 1 0 0 92 4 37195
2008 Non-supervisor 40 42 8 6 4 0 0 83 9 126669

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 36 6 5 2 0 0 87 7 38714
2017 Non-supervisor 43 37 8 8 4 0 0 80 11 134631
2014 Supervisor 50 36 7 5 2 0 0 86 7 40250
2014 Non-supervisor 39 39 10 8 4 0 0 79 12 140552

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 34 10 10 6 0 0 73 17 38775
2017 Non-supervisor 42 33 11 8 6 0 1 75 14 134848
2014 Supervisor 35 35 12 11 7 0 0 70 18 40277
2014 Non-supervisor 37 34 13 9 7 0 1 71 16 140565
2011 Supervisor 36 38 10 10 5 0 0 74 16 46643
2011 Non-supervisor 38 36 11 8 6 1 1 75 14 151450

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 24 9 13 13 1 12 60 29 38776
2017 Non-supervisor 32 23 12 9 11 2 10 63 23 134822
2014 Supervisor 27 23 9 13 15 1 12 57 32 40284
2014 Non-supervisor 31 24 12 10 12 2 10 62 25 140599
2011 Supervisor 26 24 9 14 15 1 12 57 33 46637
2011 Non-supervisor 32 24 10 11 12 2 9 63 25 151429
2008 Supervisor 29 23 7 14 16 1 11 59 33 37171
2008 Non-supervisor 35 25 9 10 11 2 8 66 23 126538

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 43 8 6 3 0 0 83 9 38822
2017 Non-supervisor 31 44 12 8 6 0 0 75 13 134989
2014 Supervisor 36 44 9 7 4 0 0 80 11 40287
2014 Non-supervisor 28 44 13 9 6 0 0 72 15 140662
2011 Supervisor 41 41 8 6 3 0 0 82 9 46609
2011 Non-supervisor 33 41 12 8 6 0 0 74 14 151331
2008 Supervisor 43 41 8 6 3 0 0 84 9 37037
2008 Non-supervisor 33 42 12 8 5 0 0 75 13 125897

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 38 15 13 8 0 0 64 21 38815
2017 Non-supervisor 25 35 16 13 11 0 0 60 24 134934
2014 Supervisor 24 37 16 14 9 0 0 61 23 40282
2014 Non-supervisor 21 34 17 15 12 0 0 55 27 140610
2011 Supervisor 22 40 15 14 9 0 0 63 23 46656
2011 Non-supervisor 21 37 16 14 11 0 0 58 26 151555

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 30 44 11 11 5 0 0 74 15 38802
2017 Non-supervisor 29 42 13 11 5 0 0 71 16 134888

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 39 7 4 2 0 0 86 7 38775
2017 Non-supervisor 39 40 11 6 4 0 0 79 10 134831
2014 Supervisor 46 39 8 5 2 0 0 85 7 40276
2014 Non-supervisor 35 41 13 6 4 1 0 77 10 140601
2011 Supervisor 44 41 8 5 2 0 0 85 7 46655
2011 Non-supervisor 35 42 12 6 4 1 0 78 10 151518
2008 Supervisor 50 37 7 4 2 0 0 87 6 37155
2008 Non-supervisor 40 40 10 5 3 1 0 81 9 126551

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 39 12 10 7 0 0 71 17 38767
2017 Non-supervisor 27 36 15 12 10 0 0 63 22 134838

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 33 6 2 1 0 0 91 3 38748
2017 Non-supervisor 50 35 9 3 2 0 0 85 5 134655
2014 Supervisor 65 26 5 2 1 0 0 92 3 40262
2014 Non-supervisor 57 30 8 3 2 0 0 87 4 140567
2011 Supervisor 64 29 5 2 1 0 0 93 3 46653
2011 Non-supervisor 56 32 8 3 1 0 0 88 4 151517

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 42 8 8 4 0 0 80 12 38709
2017 Non-supervisor 25 38 14 13 9 0 0 64 22 134514
2014 Supervisor 30 44 9 11 6 0 0 74 17 40290
2014 Non-supervisor 19 39 15 15 11 0 0 58 27 140635
2011 Supervisor 38 41 8 8 5 0 0 79 13 46620
2011 Non-supervisor 25 39 14 13 9 0 0 64 22 151395

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 36 11 8 5 0 0 77 13 38717
2017 Non-supervisor 30 34 16 11 8 0 0 64 20 134572
2014 Supervisor 35 37 12 10 6 0 0 73 15 40289
2014 Non-supervisor 25 35 17 13 10 0 0 61 22 140619

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 38 12 10 5 0 0 72 16 38735
2017 Non-supervisor 30 37 15 11 7 0 0 68 17 134552
2014 Supervisor 32 37 13 11 6 0 0 69 17 40277
2014 Non-supervisor 26 38 16 11 7 0 0 65 19 140594
2011 Supervisor 36 41 11 8 3 0 0 77 12 46583
2011 Non-supervisor 33 40 13 8 4 1 1 74 12 151314

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 40 9 5 2 0 0 84 7 38669
2017 Non-supervisor 39 39 11 6 4 0 0 79 10 134456
2014 Supervisor 44 39 9 5 2 0 0 83 8 40260
2014 Non-supervisor 38 40 12 6 4 0 0 78 10 140569
2011 Supervisor 46 41 7 5 2 0 0 87 6 46670
2011 Non-supervisor 40 41 10 6 3 0 0 81 9 151511
2008 Supervisor 48 40 6 4 2 0 0 88 6 37173
2008 Non-supervisor 40 42 9 6 3 0 0 82 9 126620

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 34 22 14 9 0 1 54 23 38839
2017 Non-supervisor 42 35 14 5 3 0 2 78 8 135042
2014 Supervisor 19 33 23 14 10 0 1 52 24 40294
2014 Non-supervisor 39 35 16 5 3 0 1 75 9 140658
2011 Supervisor 18 32 24 15 10 0 1 51 25 46644
2011 Non-supervisor 38 35 16 6 3 0 1 74 9 151486
2008 Supervisor 14 30 26 18 11 0 0 45 29 37178
2008 Non-supervisor 32 36 19 8 4 0 1 69 12 126586

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 29 38 14 5 0 1 18 43 38745
2017 Non-supervisor 10 23 34 18 10 1 4 29 35 134319
2014 Supervisor 13 32 37 13 4 0 1 17 46 40232
2014 Non-supervisor 11 27 35 17 7 1 2 25 39 140354
2011 Supervisor 14 33 36 12 4 0 1 16 47 46579
2011 Non-supervisor 11 26 34 17 8 1 3 26 38 151063
2008 Supervisor 14 35 36 12 3 0 1 15 49 37140
2008 Non-supervisor 11 27 35 17 7 1 2 25 39 126336

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 23 32 21 9 1 2 31 36 38673
2017 Non-supervisor 11 18 27 21 15 3 4 39 32 133949
2014 Supervisor 14 25 32 19 8 1 1 27 40 40207
2014 Non-supervisor 13 21 29 20 12 3 3 33 36 140229
2011 Supervisor 13 24 32 20 9 1 2 30 38 46558
2011 Non-supervisor 12 19 28 22 13 3 4 37 33 150883
2008 Supervisor 14 25 31 20 8 1 1 28 40 37097
2008 Non-supervisor 12 20 28 22 12 2 3 36 34 126117

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 29 31 13 5 0 1 18 51 38721
2017 Non-supervisor 16 22 28 16 10 3 5 29 41 134179
2014 Supervisor 27 29 27 11 4 0 1 16 57 40228
2014 Non-supervisor 19 24 27 15 8 2 4 25 46 140228
2011 Supervisor 23 29 29 13 5 0 1 18 53 46549
2011 Non-supervisor 17 23 28 16 9 2 5 27 43 150856
2008 Supervisor 21 28 31 14 5 0 1 19 50 37096
2008 Non-supervisor 16 23 29 17 8 2 4 27 42 126114

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 23 38 20 6 0 1 27 35 38606
2017 Non-supervisor 7 13 29 27 17 1 5 47 22 133603
2014 Supervisor 13 25 37 18 5 0 1 24 38 40142
2014 Non-supervisor 8 15 32 27 13 1 4 43 24 139881
2011 Supervisor 13 25 37 18 5 0 1 24 38 46483
2011 Non-supervisor 8 15 31 27 14 1 4 43 24 150681
2008 Supervisor 13 26 38 18 5 0 1 23 39 37109
2008 Non-supervisor 8 16 32 27 13 1 3 42 25 126031

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 30 29 11 5 0 1 16 55 38749
2017 Non-supervisor 15 20 26 18 14 2 5 35 37 134085
2014 Supervisor 29 32 26 9 3 0 1 12 62 40243
2014 Non-supervisor 18 23 27 16 10 1 4 28 44 140232
2011 Supervisor 27 31 28 10 4 0 1 13 59 46592
2011 Non-supervisor 16 22 28 18 11 1 4 31 40 150993
2008 Supervisor 24 32 28 11 4 0 1 14 57 37123
2008 Non-supervisor 14 22 28 19 12 1 4 33 38 126055

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 23 32 21 8 1 2 30 38 38714
2017 Non-supervisor 11 17 24 21 16 4 6 41 31 134157
2014 Supervisor 12 20 32 24 9 1 2 34 34 40206
2014 Non-supervisor 11 17 26 24 15 3 5 42 30 140165
2011 Supervisor 12 21 32 23 9 1 2 33 34 46526
2011 Non-supervisor 11 17 25 23 15 3 6 42 30 150766
2008 Supervisor 17 26 31 18 7 0 2 25 44 37132
2008 Non-supervisor 13 20 25 21 13 3 5 36 36 126211

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 28 34 12 4 1 1 16 49 38745
2017 Non-supervisor 15 21 30 15 10 3 5 28 39 134204
2014 Supervisor 23 29 32 11 4 1 1 15 53 40238
2014 Non-supervisor 16 23 31 15 9 3 4 25 42 140240
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 68 17 5 4 2 0 2 88 7 38832
2017 Non-supervisor 68 15 6 4 2 0 4 88 6 134972
2014 Supervisor 71 16 5 4 2 0 2 89 7 40299
2014 Non-supervisor 70 15 5 3 3 0 4 88 6 140662
2011 Supervisor 68 17 5 5 3 0 3 87 7 46596
2011 Non-supervisor 69 15 5 4 3 1 4 87 7 151378
2008 Supervisor 67 15 5 5 3 0 5 87 8 37167
2008 Non-supervisor 66 13 5 4 4 1 7 86 9 126579

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 38 13 10 7 2 2 69 17 38805
2017 Non-supervisor 25 29 16 11 9 6 4 60 22 134948
2014 Supervisor 33 38 12 9 5 1 1 73 15 40301
2014 Non-supervisor 27 30 16 11 9 4 3 62 21 140659

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 32 7 7 5 0 0 81 12 38818
2017 Non-supervisor 40 30 10 10 8 1 0 71 19 134922
2014 Supervisor 50 31 7 7 4 0 0 82 11 40289
2014 Non-supervisor 39 30 10 11 8 1 0 70 19 140647

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 39 11 12 6 0 0 70 19 38806
2017 Non-supervisor 28 34 14 13 9 2 1 63 23 134850
2014 Supervisor 28 43 10 13 5 0 1 72 17 40295
2014 Non-supervisor 24 37 14 14 7 2 1 64 22 140673
2011 Supervisor 30 40 10 13 6 0 0 72 18 46671
2011 Non-supervisor 25 36 14 14 8 2 1 63 23 151555
2008 Supervisor 31 41 10 12 5 0 1 73 17 37163
2008 Non-supervisor 25 36 13 14 8 2 1 63 23 126628

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 34 11 10 7 2 0 71 18 38823
2017 Non-supervisor 21 26 16 13 12 11 1 54 29 134914
2014 Supervisor 37 33 12 10 6 2 1 72 16 40296
2014 Non-supervisor 20 27 17 14 12 9 2 53 29 140650
2011 Supervisor 40 30 11 10 7 2 1 72 17 46630
2011 Non-supervisor 22 26 16 14 13 8 1 53 29 151414
2008 Supervisor 40 32 10 9 6 2 1 74 16 37159
2008 Non-supervisor 23 27 15 14 12 8 1 55 28 126570

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 33 16 19 11 4 2 50 32 38813
2017 Non-supervisor 11 18 18 17 15 19 3 37 40 134882
2014 Supervisor 14 33 17 19 12 3 2 50 32 40298
2014 Non-supervisor 10 18 19 18 16 15 3 34 42 140628

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 41 7 7 3 0 0 83 10 38745
2017 Non-supervisor 41 37 9 8 4 0 0 79 12 134780
2014 Supervisor 42 42 7 6 2 0 0 84 9 40289
2014 Non-supervisor 39 39 10 8 4 0 0 79 12 140587
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 38 11 9 5 0 0 74 15 38830
2017 Non-supervisor 37 35 12 9 6 1 1 73 15 135037
2014 Supervisor 35 38 12 9 6 0 0 74 15 40305
2014 Non-supervisor 36 35 12 9 6 1 0 72 15 140682
2011 Supervisor 33 38 12 10 6 0 0 72 16 46623
2011 Non-supervisor 33 36 13 10 7 1 0 70 17 151499
2008 Supervisor 29 38 13 12 8 0 0 68 20 37166
2008 Non-supervisor 31 35 13 11 9 1 1 67 20 126623

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 32 11 7 4 1 0 78 11 38824
2017 Non-supervisor 44 30 12 6 5 2 1 76 12 134998
2014 Supervisor 43 32 12 7 5 1 0 76 12 40294
2014 Non-supervisor 42 31 12 7 5 2 1 75 12 140670
2011 Supervisor 42 33 12 8 5 1 0 75 13 46620
2011 Non-supervisor 40 31 13 7 6 2 1 73 13 151448
2008 Supervisor 39 33 12 8 6 2 0 73 15 37169
2008 Non-supervisor 38 31 13 8 7 3 1 71 16 126618

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 35 9 8 5 0 0 79 13 38821
2017 Non-supervisor 42 33 10 8 6 1 0 75 14 134933
2014 Supervisor 42 35 9 8 5 0 0 77 13 40295
2014 Non-supervisor 39 34 11 9 6 1 0 74 15 140662
2011 Supervisor 40 36 9 9 5 0 0 76 14 46601
2011 Non-supervisor 37 35 11 10 6 1 0 72 17 151332
2008 Supervisor 37 36 9 10 7 0 0 74 17 37151
2008 Non-supervisor 35 34 11 10 8 1 0 70 19 126573

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 79 12 4 2 2 0 2 93 4 38784
2017 Non-supervisor 78 12 4 2 2 0 3 93 3 134833
2014 Supervisor 79 12 3 2 2 0 3 93 4 40289
2014 Non-supervisor 77 12 4 2 2 0 3 93 4 140638
2011 Supervisor 78 11 4 2 2 0 3 92 4 46607
2011 Non-supervisor 76 12 4 2 2 0 4 92 4 151394
2008 Supervisor 79 9 3 2 2 0 5 92 5 37142
2008 Non-supervisor 78 8 3 2 3 1 6 92 5 126508

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 47 26 8 6 5 2 6 80 12 38784
2017 Non-supervisor 50 22 8 5 6 3 6 80 12 134796
2014 Supervisor 46 25 9 5 5 2 7 78 12 40297
2014 Non-supervisor 48 23 9 5 7 3 6 78 13 140671
2011 Supervisor 42 28 9 7 6 2 6 76 14 46646
2011 Non-supervisor 44 26 9 7 8 2 4 75 16 151500

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 27 7 5 4 0 0 83 10 38793
2017 Non-supervisor 53 27 8 6 5 1 0 81 11 134855

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 26 10 4 4 1 0 81 9 38814
2017 Non-supervisor 53 25 11 4 5 2 0 80 10 134916

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 29 10 7 5 0 0 79 12 38748
2017 Non-supervisor 49 27 11 7 6 0 0 77 13 134750
2014 Supervisor 47 31 10 7 5 0 0 78 11 40270
2014 Non-supervisor 46 29 11 7 6 0 0 76 13 140605
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 36 14 11 6 3 5 66 18 38824
2014 Supervisor 26 36 15 10 6 3 5 67 18 40271

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 36 14 11 7 3 0 67 19 38840
2017 Non-supervisor 27 31 16 9 8 8 0 63 19 135000
2014 Supervisor 28 37 15 11 6 4 0 68 17 40260
2014 Non-supervisor 23 31 17 10 8 9 0 60 20 140467
2011 Supervisor 26 34 16 11 8 4 0 63 20 46618
2011 Non-supervisor 21 30 19 11 10 8 1 56 23 151350

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 36 16 14 9 1 0 61 23 38827
2017 Non-supervisor 24 30 18 13 11 3 0 56 26 134956
2014 Supervisor 24 35 17 14 9 1 0 59 23 40259
2014 Non-supervisor 20 30 20 15 12 3 0 52 28 140464
2011 Supervisor 21 35 17 15 11 1 0 57 26 46595
2011 Non-supervisor 19 30 20 14 14 3 0 51 29 151238
2008 Supervisor 23 35 16 14 10 1 0 59 25 37171
2008 Non-supervisor 20 32 19 13 13 3 0 54 27 126547

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 35 19 18 11 1 0 51 30 38806
2017 Non-supervisor 17 27 20 16 13 7 0 48 31 134843
2014 Supervisor 14 34 20 20 11 2 0 48 32 40254
2014 Non-supervisor 14 27 21 18 14 6 0 44 34 140395
2011 Supervisor 11 35 19 21 12 2 0 47 33 46634
2011 Non-supervisor 11 30 21 18 13 7 0 44 33 151364
2008 Supervisor 10 36 18 22 12 2 0 47 35 37153
2008 Non-supervisor 11 30 20 19 13 7 0 44 35 126535

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 31 17 14 13 3 0 55 28 38833
2017 Non-supervisor 20 26 17 14 16 7 0 49 32 134962
2014 Supervisor 20 30 18 15 13 3 0 52 29 40252
2014 Non-supervisor 16 25 19 15 17 7 0 44 35 140430
2011 Supervisor 18 32 18 16 12 4 0 52 29 46631
2011 Non-supervisor 14 28 19 15 16 8 0 46 34 151395
2008 Supervisor 17 33 17 16 12 5 0 53 29 37167
2008 Non-supervisor 13 28 18 16 15 9 0 45 34 126575

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 37 16 18 11 1 0 54 29 38788
2017 Non-supervisor 17 30 17 17 14 4 0 49 33 134815
2014 Supervisor 15 36 17 19 12 1 0 52 31 40245
2014 Non-supervisor 14 30 19 19 15 3 0 45 35 140367
2011 Supervisor 13 37 16 20 12 1 0 51 32 46595
2011 Non-supervisor 13 32 18 19 14 3 0 47 35 151268
2008 Supervisor 15 40 15 20 10 1 0 55 30 37170
2008 Non-supervisor 14 35 16 20 12 3 0 50 33 126540
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 26 44 15 10 4 0 0 70 15 38770
2017 Non-supervisor 25 40 17 10 6 1 0 66 16 134813
2014 Supervisor 26 43 15 11 5 1 0 69 16 40264
2014 Non-supervisor 24 40 19 10 6 2 0 65 16 140506
2011 Supervisor 25 44 14 11 5 1 0 69 17 46602
2011 Non-supervisor 24 41 17 10 6 2 0 66 16 151362

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 42 10 4 2 1 0 85 5 38726
2017 Non-supervisor 36 41 13 4 2 3 1 80 7 134658
2014 Supervisor 43 41 9 4 1 1 0 86 5 40233
2014 Non-supervisor 36 41 12 5 2 4 1 81 7 140340
2011 Supervisor 39 41 11 5 2 2 0 82 7 46599
2011 Non-supervisor 34 40 14 6 3 4 1 77 8 151274

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 38 9 6 3 1 0 82 9 38729
2017 Non-supervisor 32 37 13 9 5 3 1 72 15 134677
2014 Supervisor 46 36 8 5 3 1 0 84 8 40230
2014 Non-supervisor 34 38 12 8 5 3 1 75 13 140368
2011 Supervisor 43 35 9 6 4 2 0 80 10 46595
2011 Non-supervisor 32 36 12 9 6 4 1 72 15 151195
2008 Supervisor 40 36 10 8 4 2 1 78 12 37162
2008 Non-supervisor 28 36 13 10 7 5 1 68 19 126547

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 38 16 9 4 2 0 71 13 38759
2017 Non-supervisor 22 33 20 11 7 5 1 59 20 134771
2014 Supervisor 34 37 15 8 4 2 1 73 12 40224
2014 Non-supervisor 21 33 21 11 7 5 1 59 19 140349
2011 Supervisor 26 40 17 10 5 3 1 68 15 46615
2011 Non-supervisor 16 33 22 12 8 6 2 54 22 151328

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 26 17 14 12 6 4 51 30 38738
2017 Non-supervisor 17 24 17 14 15 10 2 47 33 134701
2014 Supervisor 21 26 17 15 12 6 3 51 30 40236
2014 Non-supervisor 15 24 18 16 16 9 2 44 36 140336
2011 Supervisor 18 25 18 15 12 8 4 48 31 46617
2011 Non-supervisor 14 23 18 16 16 11 2 42 37 151427

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 23 8 5 2 0 3 84 8 38837
2017 Non-supervisor 59 19 8 4 2 2 5 85 6 134896
2014 Supervisor 58 23 8 5 2 1 3 84 8 40217
2014 Non-supervisor 59 20 8 4 2 2 5 85 7 140311

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 67 21 5 2 1 2 2 91 3 38802
2017 Non-supervisor 66 19 6 2 1 3 3 90 4 134851
2014 Supervisor 67 21 5 2 1 2 3 91 3 40215
2014 Non-supervisor 64 20 6 2 2 3 3 89 4 140282
2011 Supervisor 69 19 6 2 1 1 2 91 3 46607
2011 Non-supervisor 66 19 7 2 1 2 3 89 4 151383
2008 Supervisor 69 19 6 2 1 1 2 91 3 37172
2008 Non-supervisor 66 18 7 2 2 2 3 89 4 126599

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 38 15 14 8 1 0 62 23 38792
2017 Non-supervisor 22 31 17 15 12 3 1 55 28 134803
2014 Supervisor 22 36 16 16 10 1 0 58 26 40210
2014 Non-supervisor 19 30 18 16 14 3 1 50 31 140269
2011 Supervisor 23 37 15 14 9 1 0 61 23 46620
2011 Non-supervisor 20 32 17 15 13 2 1 54 29 151447
2008 Supervisor 22 39 16 14 8 1 0 62 23 37161
2008 Non-supervisor 19 34 18 15 12 2 0 54 28 126572

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 24 31 13 15 14 1 2 57 29 38792
2017 Non-supervisor 18 25 15 16 20 3 3 46 38 134829
2014 Supervisor 21 29 14 16 16 1 2 52 33 40222
2014 Non-supervisor 14 23 16 18 24 3 3 40 44 140296
2011 Supervisor 20 31 14 16 16 1 2 53 33 46620
2011 Non-supervisor 14 25 16 18 23 2 2 41 43 151415
2008 Supervisor 21 35 13 15 14 1 2 57 29 37146
2008 Non-supervisor 15 32 14 17 18 2 2 49 36 126486

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 42 17 9 5 2 0 69 14 38809
2017 Non-supervisor 18 33 22 12 9 5 1 55 22 134827

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 38 13 3 2 2 0 81 6 38782
2017 Non-supervisor 36 34 16 4 4 4 1 75 9 134750
2014 Supervisor 45 36 12 3 2 3 0 83 5 40183
2014 Non-supervisor 39 34 14 4 3 5 1 78 7 140194

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 42 10 5 2 1 0 82 7 38791
2017 Non-supervisor 36 39 13 6 4 2 0 77 10 134797
2014 Supervisor 43 39 11 4 2 1 0 82 7 40208
2014 Non-supervisor 37 37 13 6 4 3 0 76 10 140244
2011 Supervisor 35 41 13 6 3 2 0 77 9 46610
2011 Non-supervisor 29 38 16 7 5 3 0 70 13 151336

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 39 8 5 3 0 0 83 9 38827
2017 Non-supervisor 42 37 10 6 4 0 0 80 10 134856
2014 Supervisor 46 36 9 5 3 0 0 83 8 40177
2014 Non-supervisor 41 37 11 6 4 0 0 78 10 140163
2011 Supervisor 40 39 11 6 4 0 0 80 10 46537
2011 Non-supervisor 36 39 13 7 5 1 0 75 12 151151
2008 Supervisor 36 41 11 7 4 0 0 78 11 37148
2008 Non-supervisor 33 40 13 8 6 1 0 73 14 126531

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 34 16 9 6 0 0 69 15 38786
2017 Non-supervisor 33 32 17 9 8 1 0 66 18 134748
2014 Supervisor 30 36 16 11 7 0 0 66 18 40204
2014 Non-supervisor 27 35 17 11 8 1 0 63 20 140264
2011 Supervisor 31 36 17 10 6 1 0 67 16 46625
2011 Non-supervisor 27 35 19 10 7 1 0 63 18 151357

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 37 14 10 5 0 0 71 15 38800
2017 Non-supervisor 32 35 16 10 7 0 0 67 18 134799
2014 Supervisor 29 37 15 12 6 0 0 67 18 40198
2014 Non-supervisor 26 36 17 12 8 0 0 63 20 140217
2011 Supervisor 30 39 15 11 6 0 0 69 17 46585
2011 Non-supervisor 26 38 17 11 7 0 0 64 19 151226
2008 Supervisor 31 40 13 11 5 0 0 71 16 37148
2008 Non-supervisor 27 40 15 11 7 0 0 67 18 126557

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 27 18 11 7 3 0 63 19 38807
2017 Non-supervisor 30 25 18 12 10 5 1 58 23 134775
2014 Supervisor 32 26 18 12 8 3 1 61 21 40192
2014 Non-supervisor 27 26 19 13 11 5 1 56 25 140241
2011 Supervisor 33 27 17 11 8 3 1 63 20 46607
2011 Non-supervisor 28 26 18 12 10 5 1 58 24 151322
2008 Supervisor 32 30 16 11 7 3 1 64 19 37143
2008 Non-supervisor 26 29 17 13 9 5 1 58 24 126537
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 29 40 31 38826
2017 Non-supervisor 25 40 34 134999
2014 Supervisor 30 39 32 40202
2014 Non-supervisor 25 41 34 140258
2011 Supervisor 30 42 29 46663
2011 Non-supervisor 26 42 32 151601

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 22 33 33 6 1 6 11631
2017 Non-supervisor 17 29 28 7 13 7 34067
2014 Supervisor 22 33 31 8 9999 6 12183
2014 Non-supervisor 17 31 29 10 9999 12 35394
2011 Supervisor 24 32 31 7 9999 6 13952
2011 Non-supervisor 17 32 31 8 9999 11 39697
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 17 83 38792
2017 Non-supervisor 18 82 134789
2014 Supervisor 16 84 40148
2014 Non-supervisor 19 81 140000

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 39 6385
2017 Non-supervisor 54 23567
2014 Supervisor 39 6338
2014 Non-supervisor 53 26006

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 60 6385
2017 Non-supervisor 64 23567
2014 Supervisor 58 6338
2014 Non-supervisor 63 26006

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 25 6385
2017 Non-supervisor 3 23567
2014 Supervisor 26 6338
2014 Non-supervisor 3 26006

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 3 6385
2017 Non-supervisor 5 23567
2014 Supervisor 3 6338
2014 Non-supervisor 5 26006

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 6385
2017 Non-supervisor 6 23567
2014 Supervisor 5 6338
2014 Non-supervisor 5 26006

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 6385
2017 Non-supervisor 10 23567
2014 Supervisor 7 6338
2014 Non-supervisor 9 26006

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 6385
2017 Non-supervisor 3 23567
2014 Supervisor 4 6338
2014 Non-supervisor 4 26006

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 47 6388
2017 Non-supervisor 40 23591
2014 Supervisor 47 6350
2014 Non-supervisor 38 26023

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 39 6388
2017 Non-supervisor 41 23591
2014 Supervisor 38 6350
2014 Non-supervisor 40 26023

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Supervisor 45 6388
2017 Non-supervisor 45 23591
2014 Supervisor 42 6350
2014 Non-supervisor 43 26023

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 38 6388
2017 Non-supervisor 41 23591
2014 Supervisor 38 6350
2014 Non-supervisor 41 26023

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Supervisor 34 6388
2017 Non-supervisor 29 23591
2014 Supervisor 33 6350
2014 Non-supervisor 28 26023

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Supervisor 56 6388
2017 Non-supervisor 58 23591
2014 Supervisor 56 6350
2014 Non-supervisor 58 26023

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Supervisor 40 6388
2017 Non-supervisor 35 23591
2014 Supervisor 40 6350
2014 Non-supervisor 35 26023

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Supervisor 1 6388
2017 Non-supervisor 2 23591
2014 Supervisor 1 6350
2014 Non-supervisor 2 26023

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 6388
2017 Non-supervisor 11 23591
2014 Supervisor 6 6350
2014 Non-supervisor 9 26023

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 6388
2017 Non-supervisor 13 23591
2014 Supervisor 14 6350
2014 Non-supervisor 13 26023

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 6388
2017 Non-supervisor 49 23591
2014 Supervisor 40 6350
2014 Non-supervisor 48 26023

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 6388
2017 Non-supervisor 28 23591
2014 Supervisor 32 6350
2014 Non-supervisor 29 26023

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 6388
2017 Non-supervisor 14 23591
2014 Supervisor 13 6350
2014 Non-supervisor 14 26023

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 59 6384
2017 Non-supervisor 50 23581
2014 Supervisor 59 6348
2014 Non-supervisor 49 26008

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 35 6384
2017 Non-supervisor 27 23581
2014 Supervisor 36 6348
2014 Non-supervisor 28 26008

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 6384
2017 Non-supervisor 7 23581
2014 Supervisor 18 6348
2014 Non-supervisor 8 26008

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 6384
2017 Non-supervisor 24 23581
2014 Supervisor 14 6348
2014 Non-supervisor 23 26008

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 6384
2017 Non-supervisor 11 23581
2014 Supervisor 12 6348
2014 Non-supervisor 11 26008

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 6384
2017 Non-supervisor 8 23581
2014 Supervisor 6 6348
2014 Non-supervisor 7 26008

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 6384
2017 Non-supervisor 14 23581
2014 Supervisor 16 6348
2014 Non-supervisor 16 26008

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 6384
2017 Non-supervisor 11 23581
2014 Supervisor 11 6348
2014 Non-supervisor 11 26008

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 22 6384
2017 Non-supervisor 26 23581
2014 Supervisor 21 6348
2014 Non-supervisor 26 26008

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 6010
2017 Non-supervisor 12 21725
2014 Supervisor 12 5996
2014 Non-supervisor 13 24068

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 15 6010
2017 Non-supervisor 18 21725
2014 Supervisor 14 5996
2014 Non-supervisor 17 24068

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 6010
2017 Non-supervisor 11 21725
2014 Supervisor 8 5996
2014 Non-supervisor 11 24068

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 6010
2017 Non-supervisor 8 21725
2014 Supervisor 8 5996
2014 Non-supervisor 8 24068

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 6010
2017 Non-supervisor 10 21725
2014 Supervisor 11 5996
2014 Non-supervisor 10 24068

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 6010
2017 Non-supervisor 10 21725
2014 Supervisor 12 5996
2014 Non-supervisor 10 24068

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 6010
2017 Non-supervisor 12 21725
2014 Supervisor 11 5996
2014 Non-supervisor 11 24068

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 6010
2017 Non-supervisor 11 21725
2014 Supervisor 5 5996
2014 Non-supervisor 9 24068

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 6010
2017 Non-supervisor 12 21725
2014 Supervisor 9 5996
2014 Non-supervisor 11 24068

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 25 6010
2017 Non-supervisor 26 21725
2014 Supervisor 25 5996
2014 Non-supervisor 25 24068

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 6010
2017 Non-supervisor 10 21725
2014 Supervisor 10 5996
2014 Non-supervisor 9 24068

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 43 6010
2017 Non-supervisor 45 21725
2014 Supervisor 42 5996
2014 Non-supervisor 45 24068

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 1 6010
2017 Non-supervisor 2 21725
2014 Supervisor 1 5996
2014 Non-supervisor 2 24068

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 52 6010
2017 Non-supervisor 53 21725
2014 Supervisor 53 5996
2014 Non-supervisor 54 24068

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 1 6010
2017 Non-supervisor 2 21725

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 6010
2017 Non-supervisor 13 21725
2014 Supervisor 15 5996
2014 Non-supervisor 12 24068

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 94 6 6375
2017 Non-supervisor 93 7 23580

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 19 25 19 8 7 17 5 57 19 38845
2017 Non-supervisor 15 17 19 7 8 26 8 48 23 134954
2014 Supervisor 21 24 19 7 6 18 5 59 17 40197
2014 Non-supervisor 14 17 20 7 8 26 7 47 23 140163

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 35 16 7 5 5 1 71 12 38791
2017 Non-supervisor 27 30 18 7 7 10 1 65 15 134783
2014 Supervisor 32 34 17 6 4 7 1 71 11 40193
2014 Non-supervisor 24 29 19 7 6 12 1 62 15 140106
2011 Supervisor 34 39 14 6 3 4 0 76 9 46570
2011 Non-supervisor 30 35 16 7 5 7 0 70 13 151216
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 43 5 3 1 0 11 90 4 38841
2017 Non-supervisor 24 49 11 7 3 2 4 78 10 135014
2014 Supervisor 36 44 6 2 1 0 11 90 3 40190
2014 Non-supervisor 24 52 12 6 2 2 3 79 9 140160
2011 Supervisor 35 45 6 3 1 0 11 90 4 46587
2011 Non-supervisor 23 53 11 7 2 1 2 79 10 151254
2008 Supervisor 35 43 6 3 1 1 11 88 5 37212
2008 Non-supervisor 22 50 11 8 3 2 3 76 12 126715

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 26 20 8 5 16 10 54 18 38775
2017 Non-supervisor 10 23 21 9 7 21 7 47 23 134759
2014 Supervisor 14 25 21 8 5 16 11 53 18 40192
2014 Non-supervisor 9 23 23 10 7 20 8 45 23 140102
2011 Supervisor 13 28 22 9 5 15 8 54 18 46565
2011 Non-supervisor 9 25 23 10 7 19 6 46 23 151205

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 30 8 3 1 4 11 85 5 38850
2017 Non-supervisor 37 32 11 4 2 10 4 80 7 134972
2014 Supervisor 40 31 9 3 1 4 12 84 5 40184
2014 Non-supervisor 34 34 13 4 2 9 3 78 7 140149
2011 Supervisor 40 31 9 4 2 4 11 83 6 46586
2011 Non-supervisor 34 35 12 5 3 9 2 78 8 151301
2008 Supervisor 37 34 9 3 2 4 11 83 6 37187
2008 Non-supervisor 31 37 12 4 2 10 3 78 8 126624

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 32 11 4 2 5 10 79 8 38786
2017 Non-supervisor 28 31 15 6 4 13 4 70 12 134727
2014 Supervisor 33 32 11 5 2 5 11 78 9 40163
2014 Non-supervisor 25 32 16 7 5 13 3 68 13 140042
2011 Supervisor 33 32 11 5 3 6 10 78 9 46522
2011 Non-supervisor 26 34 16 7 4 12 3 69 13 151022
2008 Supervisor 34 32 11 6 3 3 10 77 11 37181
2008 Non-supervisor 27 34 14 8 5 8 3 69 15 126578
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 7 93 38749
2017 Non-supervisor 9 91 134684
2014 Supervisor 6 94 40122
2014 Non-supervisor 9 91 139879

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 31 2546
2017 Non-supervisor 40 11261
2014 Supervisor 30 2212
2014 Non-supervisor 37 11573

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 79 2546
2017 Non-supervisor 79 11261
2014 Supervisor 79 2212
2014 Non-supervisor 80 11573

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 2546
2017 Non-supervisor 3 11261
2014 Supervisor 11 2212
2014 Non-supervisor 2 11573

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 2 2546
2017 Non-supervisor 4 11261
2014 Supervisor 2 2212
2014 Non-supervisor 3 11573

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 2546
2017 Non-supervisor 7 11261
2014 Supervisor 5 2212
2014 Non-supervisor 7 11573

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 2546
2017 Non-supervisor 9 11261
2014 Supervisor 6 2212
2014 Non-supervisor 8 11573

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 2546
2017 Non-supervisor 7 11261
2014 Supervisor 9 2212
2014 Non-supervisor 8 11573

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Supervisor 21 2540
2017 Non-supervisor 24 11207
2014 Supervisor 19 2208
2014 Non-supervisor 20 11572

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Supervisor 18 2540
2017 Non-supervisor 19 11207
2014 Supervisor 17 2208
2014 Non-supervisor 17 11572

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 2540
2017 Non-supervisor 14 11207
2014 Supervisor 11 2208
2014 Non-supervisor 12 11572

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 2540
2017 Non-supervisor 7 11207
2014 Supervisor 4 2208
2014 Non-supervisor 6 11572

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Supervisor 26 2540
2017 Non-supervisor 25 11207
2014 Supervisor 24 2208
2014 Non-supervisor 23 11572

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Supervisor 36 2540
2017 Non-supervisor 29 11207
2014 Supervisor 28 2208
2014 Non-supervisor 23 11572

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 2540
2017 Non-supervisor 4 11207
2014 Supervisor 4 2208
2014 Non-supervisor 3 11572

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 2 2540
2017 Non-supervisor 2 11207

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 2540
2017 Non-supervisor 8 11207
2014 Supervisor 7 2208
2014 Non-supervisor 7 11572

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Supervisor 16 2540
2017 Non-supervisor 16 11207
2014 Supervisor 16 2208
2014 Non-supervisor 16 11572

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 1 2540
2017 Non-supervisor 1 11207

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Supervisor 12 2540
2017 Non-supervisor 17 11207
2014 Supervisor 12 2208
2014 Non-supervisor 17 11572

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 2540
2017 Non-supervisor 0 11207
2014 Supervisor 1 2208
2014 Non-supervisor 1 11572

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 19 2540
2017 Non-supervisor 20 11207
2014 Supervisor 27 2208
2014 Non-supervisor 31 11572

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 33 2549
2017 Non-supervisor 30 11260
2014 Supervisor 30 2214
2014 Non-supervisor 28 11576

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 17 2549
2017 Non-supervisor 16 11260
2014 Supervisor 17 2214
2014 Non-supervisor 15 11576

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 2549
2017 Non-supervisor 6 11260
2014 Supervisor 8 2214
2014 Non-supervisor 6 11576

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 2549
2017 Non-supervisor 20 11260
2014 Supervisor 12 2214
2014 Non-supervisor 21 11576

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 2549
2017 Non-supervisor 6 11260
2014 Supervisor 5 2214
2014 Non-supervisor 6 11576

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 2549
2017 Non-supervisor 8 11260
2014 Supervisor 5 2214
2014 Non-supervisor 8 11576

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 8 2549
2017 Non-supervisor 9 11260
2014 Supervisor 9 2214
2014 Non-supervisor 10 11576

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 2549
2017 Non-supervisor 8 11260
2014 Supervisor 10 2214
2014 Non-supervisor 9 11576

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 50 2549
2017 Non-supervisor 48 11260
2014 Supervisor 50 2214
2014 Non-supervisor 48 11576

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 2418
2017 Non-supervisor 6 10435
2014 Supervisor 6 2103
2014 Non-supervisor 6 10692

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 11 2418
2017 Non-supervisor 14 10435
2014 Supervisor 10 2103
2014 Non-supervisor 11 10692

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 4 2418
2017 Non-supervisor 5 10435
2014 Supervisor 3 2103
2014 Non-supervisor 4 10692

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 3 2418
2017 Non-supervisor 3 10435
2014 Supervisor 2 2103
2014 Non-supervisor 3 10692

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 2 2418
2017 Non-supervisor 3 10435
2014 Supervisor 2 2103
2014 Non-supervisor 3 10692

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 6 2418
2017 Non-supervisor 5 10435
2014 Supervisor 5 2103
2014 Non-supervisor 5 10692

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 2418
2017 Non-supervisor 9 10435
2014 Supervisor 8 2103
2014 Non-supervisor 7 10692

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 2418
2017 Non-supervisor 11 10435
2014 Supervisor 6 2103
2014 Non-supervisor 10 10692

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 7 2418
2017 Non-supervisor 11 10435
2014 Supervisor 8 2103
2014 Non-supervisor 10 10692

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 23 2418
2017 Non-supervisor 24 10435
2014 Supervisor 22 2103
2014 Non-supervisor 24 10692

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 9 2418
2017 Non-supervisor 10 10435
2014 Supervisor 9 2103
2014 Non-supervisor 9 10692

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 46 2418
2017 Non-supervisor 44 10435
2014 Supervisor 44 2103
2014 Non-supervisor 44 10692

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 2 2418
2017 Non-supervisor 2 10435
2014 Supervisor 2 2103
2014 Non-supervisor 2 10692

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 62 2418
2017 Non-supervisor 61 10435
2014 Supervisor 66 2103
2014 Non-supervisor 65 10692

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 1 2418
2017 Non-supervisor 2 10435

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 13 2418
2017 Non-supervisor 13 10435
2014 Supervisor 14 2103
2014 Non-supervisor 13 10692

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 94 6 2550
2017 Non-supervisor 92 8 11291

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 23 19 3 3 25 6 64 8 38819
2017 Non-supervisor 16 17 20 4 4 31 7 54 13 134847
2014 Supervisor 22 21 19 3 2 26 6 64 7 40165
2014 Non-supervisor 15 17 21 4 4 32 7 52 13 140083

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 34 15 4 2 8 1 77 6 38765
2017 Non-supervisor 29 30 17 4 4 13 2 70 9 134688
2014 Supervisor 35 33 16 3 2 10 1 76 6 40147
2014 Non-supervisor 26 29 19 4 3 16 2 68 9 140012
2011 Supervisor 40 38 12 3 2 5 0 82 5 46566
2011 Non-supervisor 33 36 15 4 3 9 0 76 8 151096
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 23 19 15 19 0 1 46 35 38746
2017 Non-supervisor 22 24 20 14 19 0 2 46 34 134736

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 22 29 23 17 0 0 31 40 38786
2017 Non-supervisor 22 29 26 13 9 0 1 51 23 134751

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 29 28 18 12 0 1 42 30 38727
2017 Non-supervisor 29 29 20 11 7 1 3 61 18 134439

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 21 26 22 20 0 1 31 43 38790
2017 Non-supervisor 24 24 21 15 13 1 3 49 29 134702

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 29 29 20 11 8 0 4 60 19 38747
2017 Non-supervisor 48 22 11 4 3 1 11 79 8 134485

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 30 26 14 9 0 0 51 23 38690
2017 Non-supervisor 31 30 20 10 7 0 1 62 18 134374

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 35 24 12 6 0 0 58 18 38681
2017 Non-supervisor 28 31 21 11 6 1 2 61 18 134264

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 14 32 27 17 10 0 0 46 27 38683
2017 Non-supervisor 25 30 22 13 7 1 2 56 21 134289

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 34 22 13 7 0 1 57 20 38684
2017 Non-supervisor 29 30 20 11 7 1 2 61 19 134351

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 31 24 14 8 0 1 53 23 38616
2017 Non-supervisor 30 31 20 10 6 1 2 63 17 134039

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 24 12 5 3 0 1 80 8 38801
2017 Non-supervisor 51 24 13 6 4 0 2 77 10 134740

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 72 14 6 4 3 0 2 87 6 38801
2017 Non-supervisor 68 14 6 4 4 1 3 85 8 134718

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 31 11 4 2 0 1 83 6 38777
2017 Non-supervisor 54 27 10 4 3 0 2 83 7 134643

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 22 10 6 4 0 1 80 10 38776
2017 Non-supervisor 57 20 10 6 5 0 2 79 11 134648

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 42 33 15 6 3 0 1 76 9 38774
2017 Non-supervisor 56 7 2 1 1 0 32 94 2 134518

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 23 8 2 1 0 2 89 3 38576
2017 Non-supervisor 62 18 7 2 1 1 8 88 4 133959

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 75 15 5 2 2 0 2 91 4 38821
2017 Non-supervisor 58 17 8 5 6 1 5 79 12 134803

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 29 11 3 1 0 1 85 4 38741
2017 Non-supervisor 48 29 13 4 2 0 3 80 7 134559

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 24 42 19 8 0 0 30 28 38855
2017 Non-supervisor 13 31 36 12 6 0 0 45 18 135003

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 25 41 17 6 0 0 23 36 38751
2017 Non-supervisor 8 18 39 23 11 0 1 34 27 134508

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 43 15 8 4 2 0 73 12 38792
2017 Non-supervisor 23 39 17 9 6 5 0 66 16 134796

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 41 17 15 9 1 0 58 24 38812
2017 Non-supervisor 18 36 17 14 11 2 0 56 26 134827
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 13 87 38784
2017 Non-supervisor 18 82 134779
2014 Supervisor 11 89 40121
2014 Non-supervisor 16 84 139770

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 79 21 4926
2017 Non-supervisor 78 22 24543
2014 Supervisor 77 23 4387
2014 Non-supervisor 78 22 22892

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 31 5 6 3 0 1 86 9 3893
2017 Non-supervisor 45 36 6 8 4 1 1 82 12 19224
2014 Supervisor 58 28 5 6 2 0 0 87 8 3407
2014 Non-supervisor 48 33 6 8 4 0 0 82 12 17939
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 26 20 11 12 3 1 29 71 38847
2017 Non-supervisor 31 23 18 11 12 4 1 32 68 135018

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 17 26324
2017 Non-supervisor 24 85228

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 34 26324
2017 Non-supervisor 34 85228

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 14 26324
2017 Non-supervisor 19 85228

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 62 26324
2017 Non-supervisor 43 85228

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 5 26324
2017 Non-supervisor 7 85228

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 39 26324
2017 Non-supervisor 41 85228

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 7 44 19 11 4 15 25947
2017 Non-supervisor 7 49 17 9 4 13 83378

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 10 21 15 18 25 2 9 35 48 26455
2017 Non-supervisor 11 21 16 17 24 2 9 37 45 85909

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 3 8 11 17 48 2 10 12 75 26440
2017 Non-supervisor 4 11 13 17 44 3 9 17 69 85867
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