2017 Public Service Employee Survey Results for the Public Service by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 45 5 10 4 0 0 82 14 30067
2017 Non-visible minority 32 47 5 11 5 0 0 79 16 142296
2014 Visible minority 36 45 5 9 4 0 0 81 13 28120
2014 Non-visible minority 31 47 5 12 5 0 0 78 17 150767
2011 Visible minority 37 46 5 9 3 0 0 83 12 28180
2011 Non-visible minority 35 46 4 10 4 0 0 82 14 168131
2008 Visible minority 37 46 5 8 4 0 0 83 12 21081
2008 Non-visible minority 36 46 4 10 4 0 0 82 13 141949

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 71 21 3 2 1 1 1 93 3 30003
2017 Non-visible minority 68 22 4 3 1 1 1 92 4 141997
2014 Visible minority 71 22 3 2 1 0 1 93 3 28113
2014 Non-visible minority 67 23 4 3 1 1 1 91 4 150748
2011 Visible minority 72 20 3 2 1 0 1 93 3 28167
2011 Non-visible minority 71 20 4 3 1 1 1 92 4 168115
2008 Visible minority 72 20 3 2 1 0 1 93 4 21047
2008 Non-visible minority 71 20 4 3 1 0 1 92 4 141796

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 71 18 4 4 2 0 1 90 6 30045
2017 Non-visible minority 65 20 5 6 3 0 1 85 9 142194
2014 Visible minority 70 18 4 4 2 0 1 90 6 28109
2014 Non-visible minority 63 20 6 6 3 0 1 85 10 150695
2011 Visible minority 71 17 4 4 2 0 1 90 6 28169
2011 Non-visible minority 66 18 5 6 3 0 2 85 10 168029
2008 Visible minority 72 17 3 4 2 0 1 90 6 21053
2008 Non-visible minority 66 18 5 6 3 0 1 85 10 141852

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 35 8 10 6 0 0 77 16 30033
2017 Non-visible minority 39 36 7 11 7 0 0 75 18 142167
2014 Visible minority 41 35 8 9 6 0 0 77 15 28098
2014 Non-visible minority 39 35 7 11 7 0 0 75 18 150676
2011 Visible minority 38 38 9 8 5 0 0 77 14 28108
2011 Non-visible minority 40 37 8 10 6 0 0 77 16 167774

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 40 12 13 8 0 0 67 21 30048
2017 Non-visible minority 26 40 11 15 8 0 0 66 23 142202
2014 Visible minority 25 40 12 14 8 0 0 66 22 28106
2014 Non-visible minority 24 39 12 16 9 0 0 63 25 150715
2011 Visible minority 26 41 13 12 7 0 1 68 19 28186
2011 Non-visible minority 27 41 12 12 6 0 1 69 19 167978
2008 Visible minority 25 42 13 12 7 0 1 67 19 21087
2008 Non-visible minority 25 42 13 13 6 0 1 68 20 141951

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 38 12 7 5 0 0 76 12 30030
2017 Non-visible minority 42 39 10 6 3 0 0 81 9 142123
2014 Visible minority 36 39 13 8 5 0 0 75 12 28117
2014 Non-visible minority 40 39 11 7 4 0 0 79 10 150778
2011 Visible minority 38 37 12 7 5 0 0 75 13 28157
2011 Non-visible minority 43 36 10 6 4 0 0 80 10 167953
2008 Visible minority 34 40 12 8 6 0 0 75 13 21087
2008 Non-visible minority 39 41 10 6 3 0 0 80 10 141974

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 38 9 7 5 0 0 79 11 30013
2017 Non-visible minority 48 37 7 5 3 0 0 85 8 142012
2014 Visible minority 39 38 10 7 5 0 0 78 12 28106
2014 Non-visible minority 45 38 8 6 3 0 0 83 9 150697
2011 Visible minority 39 39 9 7 5 0 0 78 12 28189
2011 Non-visible minority 47 39 7 5 3 0 0 85 8 168032
2008 Visible minority 38 41 9 6 5 0 0 79 12 21096
2008 Non-visible minority 44 42 7 5 3 0 0 86 7 142006

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 39 9 7 3 0 0 80 11 29951
2017 Non-visible minority 45 37 8 7 3 0 0 82 10 141821
2014 Visible minority 39 40 10 8 3 0 0 79 11 28085
2014 Non-visible minority 42 38 9 7 3 0 0 81 11 150671

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 33 11 8 6 0 0 74 15 30001
2017 Non-visible minority 41 33 10 9 6 0 1 75 15 142046
2014 Visible minority 36 35 13 8 7 1 1 71 15 28109
2014 Non-visible minority 37 34 12 10 7 0 1 71 17 150687
2011 Visible minority 35 37 12 8 6 1 1 74 14 28197
2011 Non-visible minority 38 36 11 9 5 0 1 75 14 168019

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 22 13 9 11 3 12 61 23 30011
2017 Non-visible minority 32 23 11 10 11 2 11 63 24 142007
2014 Visible minority 29 23 13 10 12 3 11 60 25 28110
2014 Non-visible minority 30 24 11 11 13 2 10 61 27 150731
2011 Visible minority 28 23 12 11 12 3 11 59 27 28181
2011 Non-visible minority 31 24 10 11 13 1 10 62 27 168016
2008 Visible minority 29 24 11 10 11 3 11 62 25 21079
2008 Non-visible minority 34 24 9 11 12 1 8 65 26 141869

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 43 12 7 5 0 0 76 13 30043
2017 Non-visible minority 33 44 10 8 5 0 0 77 12 142189
2014 Visible minority 30 43 13 8 6 0 0 73 14 28125
2014 Non-visible minority 30 45 12 9 5 0 0 74 14 150773
2011 Visible minority 32 41 13 8 6 0 0 73 13 28179
2011 Non-visible minority 35 41 11 8 5 0 0 76 13 167889
2008 Visible minority 33 41 13 8 5 0 0 74 13 20941
2008 Non-visible minority 35 42 11 8 4 0 0 77 12 141241

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 35 16 12 11 1 0 60 23 30025
2017 Non-visible minority 25 36 16 13 10 0 0 61 23 142146
2014 Visible minority 21 34 19 14 12 1 0 56 26 28104
2014 Non-visible minority 21 35 17 15 11 0 0 57 26 150745
2011 Visible minority 20 37 17 13 12 1 0 57 25 28189
2011 Non-visible minority 21 38 16 14 10 0 0 59 25 168144

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 41 12 9 5 0 0 75 13 30013
2017 Non-visible minority 29 42 12 11 5 0 0 71 16 142101

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 38 9 5 3 0 0 83 8 30001
2017 Non-visible minority 39 40 10 6 4 0 0 80 10 142023
2014 Visible minority 43 38 10 5 3 1 0 82 8 28113
2014 Non-visible minority 37 41 12 6 4 1 0 78 10 150718
2011 Visible minority 42 39 9 5 3 1 0 82 8 28200
2011 Non-visible minority 36 42 11 6 3 1 0 79 10 168093
2008 Visible minority 45 38 9 4 3 1 0 84 7 21084
2008 Non-visible minority 41 40 10 5 3 1 0 82 8 141859

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 36 15 10 10 1 0 65 20 30012
2017 Non-visible minority 28 37 14 11 10 0 0 65 21 142021

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 33 9 3 2 0 0 86 5 29958
2017 Non-visible minority 52 35 8 3 2 0 0 87 5 141875
2014 Visible minority 60 28 8 2 2 0 0 88 4 28104
2014 Non-visible minority 59 29 8 3 2 0 0 88 4 150678
2011 Visible minority 57 30 8 2 2 0 0 87 4 28204
2011 Non-visible minority 58 31 7 2 1 0 0 89 4 168083

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 38 14 11 8 0 0 66 20 29903
2017 Non-visible minority 28 39 12 12 8 0 0 68 20 141751
2014 Visible minority 21 40 15 13 10 1 1 61 23 28124
2014 Non-visible minority 21 40 13 14 10 0 0 62 25 150758
2011 Visible minority 26 38 15 11 9 1 1 65 20 28161
2011 Non-visible minority 28 40 12 12 8 0 0 68 20 167980

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 34 16 10 8 0 0 65 19 29933
2017 Non-visible minority 32 35 14 11 7 0 0 67 18 141788
2014 Visible minority 26 35 17 11 9 0 1 62 21 28111
2014 Non-visible minority 28 36 15 12 9 0 0 64 21 150760

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 37 15 10 7 0 0 69 16 29938
2017 Non-visible minority 31 38 14 11 6 0 0 69 17 141776
2014 Visible minority 28 38 16 10 7 0 0 67 17 28112
2014 Non-visible minority 28 38 15 11 7 0 0 66 19 150718
2011 Visible minority 33 40 14 8 4 1 1 74 12 28137
2011 Non-visible minority 34 40 13 8 4 1 0 75 12 167891

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 38 12 5 4 0 0 79 9 29915
2017 Non-visible minority 40 40 11 6 3 0 0 80 9 141635
2014 Visible minority 40 39 12 5 3 0 0 79 8 28117
2014 Non-visible minority 39 40 11 6 4 0 0 79 10 150665
2011 Visible minority 38 41 11 6 4 0 0 80 9 28205
2011 Non-visible minority 42 41 9 6 3 0 0 83 8 168099
2008 Visible minority 39 42 10 6 3 0 0 81 9 21089
2008 Non-visible minority 42 42 8 6 3 0 0 84 8 141944

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 41 36 14 5 3 0 1 78 8 30060
2017 Non-visible minority 36 35 16 7 4 0 2 72 12 142236
2014 Visible minority 37 37 16 5 3 0 1 75 9 28123
2014 Non-visible minority 35 34 18 8 5 0 1 69 13 150778
2011 Visible minority 36 37 17 6 3 0 1 73 9 28193
2011 Non-visible minority 33 34 18 8 5 0 1 68 14 168060
2008 Visible minority 29 37 21 7 4 0 1 67 12 21079
2008 Non-visible minority 28 35 20 10 6 0 1 63 16 141928

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 22 34 17 8 2 5 28 36 29799
2017 Non-visible minority 11 25 36 17 9 1 3 26 37 141704
2014 Visible minority 12 25 36 16 7 1 4 24 39 28037
2014 Non-visible minority 11 28 36 16 7 1 2 23 41 150505
2011 Visible minority 12 25 34 17 7 1 4 25 39 28071
2011 Non-visible minority 12 28 35 16 7 1 2 24 41 167710
2008 Visible minority 12 25 36 17 6 1 3 24 39 20994
2008 Non-visible minority 12 29 35 16 6 1 2 23 42 141727

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 12 17 26 20 14 4 7 39 32 29675
2017 Non-visible minority 11 20 29 21 14 2 3 37 33 141387
2014 Visible minority 13 20 29 19 11 4 5 33 36 27992
2014 Non-visible minority 13 23 30 20 11 2 2 32 37 150407
2011 Visible minority 12 18 27 21 12 4 6 36 34 28037
2011 Non-visible minority 12 21 29 21 12 2 3 35 35 167544
2008 Visible minority 12 19 27 22 12 4 5 36 34 20951
2008 Non-visible minority 12 22 29 21 11 2 2 34 36 141510

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 20 28 16 9 3 7 28 40 29738
2017 Non-visible minority 17 24 29 15 9 2 4 26 43 141606
2014 Visible minority 18 22 28 15 8 3 5 25 44 28004
2014 Non-visible minority 21 26 27 14 7 2 3 22 49 150419
2011 Visible minority 17 21 29 16 8 3 6 26 42 28027
2011 Non-visible minority 18 25 28 15 8 2 3 25 46 167518
2008 Visible minority 16 22 30 17 7 3 5 26 42 20910
2008 Non-visible minority 17 25 30 17 8 2 3 25 44 141543

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 13 29 25 15 2 7 44 24 29591
2017 Non-visible minority 8 16 31 26 14 1 4 42 25 141073
2014 Visible minority 9 14 31 25 13 2 5 41 25 27930
2014 Non-visible minority 9 18 33 25 11 1 3 38 28 150058
2011 Visible minority 9 14 31 26 13 2 6 42 24 27969
2011 Non-visible minority 9 18 32 24 12 1 3 38 28 167341
2008 Visible minority 8 14 32 26 12 2 5 42 24 20925
2008 Non-visible minority 9 18 34 25 11 1 3 37 28 141467

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 15 19 27 18 13 2 7 34 37 29715
2017 Non-visible minority 17 22 27 17 12 1 4 30 42 141557
2014 Visible minority 18 21 28 16 10 2 5 29 42 27999
2014 Non-visible minority 21 26 27 14 8 1 3 24 49 150434
2011 Visible minority 16 21 28 18 10 2 5 30 40 28045
2011 Non-visible minority 18 24 28 16 9 1 3 26 45 167674
2008 Visible minority 15 21 28 19 11 2 5 32 38 20940
2008 Non-visible minority 17 24 28 17 10 1 3 28 43 141485

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 12 16 24 20 14 6 8 39 32 29718
2017 Non-visible minority 12 19 26 21 15 3 5 39 33 141592
2014 Visible minority 11 16 26 22 12 5 7 40 31 27971
2014 Non-visible minority 11 18 27 24 14 2 4 40 31 150368
2011 Visible minority 11 17 26 21 12 5 8 38 32 27990
2011 Non-visible minority 11 18 27 23 14 2 5 40 31 167447
2008 Visible minority 14 19 26 19 10 5 7 33 38 20974
2008 Non-visible minority 14 22 27 20 11 2 4 34 38 141611

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 15 19 30 16 10 4 7 29 37 29774
2017 Non-visible minority 16 23 31 14 9 2 4 25 42 141611
2014 Visible minority 16 20 30 16 9 4 6 28 39 28016
2014 Non-visible minority 18 25 31 14 7 2 3 22 45 150422
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 71 15 5 3 2 0 3 90 5 30037
2017 Non-visible minority 68 16 6 4 3 0 4 87 7 142191
2014 Visible minority 73 15 4 2 2 0 3 91 5 28128
2014 Non-visible minority 69 15 5 4 3 0 4 88 7 150775
2011 Visible minority 70 17 5 3 2 1 3 90 5 28159
2011 Non-visible minority 68 15 5 4 3 0 4 87 7 167948
2008 Visible minority 66 15 5 3 3 1 6 88 6 21073
2008 Non-visible minority 67 13 5 4 4 0 6 86 9 141904

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 30 16 9 9 5 4 63 19 30030
2017 Non-visible minority 25 31 16 11 9 5 4 62 21 142145
2014 Visible minority 31 30 15 8 8 4 3 67 17 28121
2014 Non-visible minority 28 32 15 11 8 4 3 64 20 150782

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 29 10 9 8 1 0 72 17 30027
2017 Non-visible minority 41 31 10 10 7 1 0 73 17 142136
2014 Visible minority 44 28 10 9 8 1 0 72 17 28117
2014 Non-visible minority 41 31 9 10 7 1 0 73 18 150758

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 32 13 12 9 2 1 64 22 30003
2017 Non-visible minority 28 35 13 13 8 1 1 65 22 142080
2014 Visible minority 27 36 13 13 7 3 1 65 21 28119
2014 Non-visible minority 25 39 13 14 7 1 1 66 21 150792
2011 Visible minority 26 35 14 13 9 3 1 63 22 28204
2011 Non-visible minority 26 37 13 14 8 1 1 65 22 168137
2008 Visible minority 26 35 13 13 9 3 1 63 23 21077
2008 Non-visible minority 26 38 12 14 7 2 1 66 22 141951

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 25 15 12 12 10 1 55 28 30026
2017 Non-visible minority 24 28 14 13 10 9 1 58 26 142131
2014 Visible minority 22 26 17 13 12 9 1 54 27 28114
2014 Non-visible minority 24 29 15 13 10 7 1 58 26 150776
2011 Visible minority 23 26 16 13 13 8 1 53 29 28167
2011 Non-visible minority 27 27 14 13 11 6 1 58 26 167995
2008 Visible minority 23 26 16 12 13 9 1 55 28 21069
2008 Non-visible minority 27 29 14 13 10 6 1 60 25 141899

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 20 19 13 12 19 3 43 33 30013
2017 Non-visible minority 11 21 18 18 15 15 2 39 39 142102
2014 Visible minority 12 21 20 14 13 16 3 41 34 28111
2014 Non-visible minority 10 22 19 19 16 12 2 38 41 150757

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 36 9 7 5 0 0 79 12 29995
2017 Non-visible minority 41 38 8 8 4 0 0 80 12 141949
2014 Visible minority 41 38 10 7 4 0 0 79 11 28114
2014 Non-visible minority 39 41 9 8 3 0 0 80 11 150708
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 35 11 7 6 1 1 76 13 30054
2017 Non-visible minority 37 35 12 9 6 1 0 73 15 142230
2014 Visible minority 39 35 12 7 6 1 1 75 13 28138
2014 Non-visible minority 36 36 12 9 6 1 0 72 15 150790
2011 Visible minority 35 36 12 9 6 1 0 72 15 28180
2011 Non-visible minority 33 37 13 10 7 0 0 70 17 168063
2008 Visible minority 33 35 13 10 8 1 1 69 18 21081
2008 Non-visible minority 31 36 13 11 9 1 1 67 20 141939

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 30 12 6 5 2 1 77 12 30039
2017 Non-visible minority 44 31 11 7 5 2 1 77 11 142203
2014 Visible minority 42 30 13 6 5 2 1 75 12 28126
2014 Non-visible minority 42 31 12 7 5 2 1 75 12 150783
2011 Visible minority 38 32 14 7 6 3 1 72 13 28180
2011 Non-visible minority 41 32 12 8 5 2 0 74 13 168009
2008 Visible minority 36 31 13 8 8 3 1 70 16 21072
2008 Non-visible minority 39 31 12 8 6 2 0 72 15 141947

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 32 10 7 5 1 1 77 12 30025
2017 Non-visible minority 42 33 10 9 5 1 0 76 14 142150
2014 Visible minority 42 34 11 7 5 1 0 76 13 28117
2014 Non-visible minority 40 34 11 9 6 1 0 74 15 150787
2011 Visible minority 38 35 12 8 6 1 0 74 15 28165
2011 Non-visible minority 38 35 11 10 6 1 0 73 16 167893
2008 Visible minority 36 34 12 9 8 1 1 71 17 21073
2008 Non-visible minority 36 35 11 11 8 1 0 71 18 141886

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 77 14 3 1 2 0 3 94 3 30005
2017 Non-visible minority 78 12 4 2 2 0 3 93 4 142023
2014 Visible minority 76 14 3 1 2 0 3 93 3 28124
2014 Non-visible minority 77 12 4 2 2 0 3 92 4 150747
2011 Visible minority 75 15 4 1 2 0 3 93 3 28159
2011 Non-visible minority 77 11 4 2 2 0 3 92 4 167968
2008 Visible minority 77 11 3 2 2 1 5 93 4 21047
2008 Non-visible minority 78 8 3 2 3 0 6 92 5 141838

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 23 8 5 6 3 6 80 11 29997
2017 Non-visible minority 50 23 8 5 6 3 6 80 12 142008
2014 Visible minority 48 24 9 5 6 3 6 79 12 28130
2014 Non-visible minority 47 23 9 5 6 3 7 78 13 150786
2011 Visible minority 43 27 10 6 8 2 4 75 15 28187
2011 Non-visible minority 44 26 9 7 8 2 4 75 15 168082

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 26 9 5 5 1 1 80 11 30001
2017 Non-visible minority 53 27 8 6 5 1 0 81 11 142074

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 25 11 4 6 2 0 79 10 30020
2017 Non-visible minority 53 25 10 4 5 1 0 80 9 142140

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 26 11 6 6 0 0 77 12 29987
2017 Non-visible minority 49 28 10 7 6 0 0 77 12 141927
2014 Visible minority 46 30 11 6 6 1 0 77 12 28111
2014 Non-visible minority 46 30 11 7 5 0 0 77 13 150712
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 34 15 10 6 3 6 67 18 4518
2017 Non-visible minority 25 36 14 11 5 3 5 67 18 33890
2014 Visible minority 27 35 15 10 6 3 6 67 17 4169
2014 Non-visible minority 25 36 15 10 6 3 5 67 18 35758

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 30 16 8 8 8 1 65 18 30049
2017 Non-visible minority 27 32 16 10 8 7 0 64 19 142218
2014 Visible minority 26 31 17 9 8 9 1 63 18 28107
2014 Non-visible minority 24 33 17 11 8 7 0 62 20 150705
2011 Visible minority 22 29 20 9 10 9 1 57 21 28132
2011 Non-visible minority 23 31 19 11 9 7 0 58 22 167957

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 30 18 11 11 4 0 59 22 30028
2017 Non-visible minority 23 32 17 14 11 2 0 57 26 142185
2014 Visible minority 24 31 20 12 10 4 0 57 23 28100
2014 Non-visible minority 20 31 19 15 12 2 0 53 28 150715
2011 Visible minority 20 30 21 11 13 4 1 53 25 28131
2011 Non-visible minority 19 31 19 15 13 2 0 52 28 167825
2008 Visible minority 22 31 19 11 12 5 1 55 24 21067
2008 Non-visible minority 21 33 18 14 12 2 0 55 27 141891

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 28 19 13 11 8 1 52 27 30003
2017 Non-visible minority 16 29 20 17 12 5 0 48 31 142085
2014 Visible minority 17 28 21 14 11 7 0 49 28 28081
2014 Non-visible minority 14 28 21 19 13 5 0 44 34 150680
2011 Visible minority 14 31 21 15 11 8 0 48 29 28147
2011 Non-visible minority 11 31 21 19 13 5 0 44 34 167973
2008 Visible minority 13 30 20 16 12 9 1 47 31 21055
2008 Non-visible minority 10 31 20 20 13 5 0 44 35 141879

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 26 17 12 14 8 0 54 28 30038
2017 Non-visible minority 20 27 17 14 16 6 0 50 32 142189
2014 Visible minority 19 26 18 13 14 9 0 50 29 28088
2014 Non-visible minority 17 26 19 16 16 6 0 45 35 150699
2011 Visible minority 17 28 18 13 14 10 0 50 30 28156
2011 Non-visible minority 15 29 19 16 15 7 0 47 33 167994
2008 Visible minority 16 27 17 13 15 12 0 49 31 21061
2008 Non-visible minority 14 29 18 16 15 8 0 47 33 141917

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 31 17 13 12 4 0 55 27 30013
2017 Non-visible minority 16 31 17 18 14 3 0 49 33 142017
2014 Visible minority 19 32 18 15 12 4 0 53 28 28084
2014 Non-visible minority 14 31 18 20 15 3 0 46 35 150641
2011 Visible minority 16 34 18 16 12 4 0 52 29 28124
2011 Non-visible minority 12 33 18 20 14 3 0 47 35 167866
2008 Visible minority 17 36 16 16 11 3 0 55 28 21064
2008 Non-visible minority 14 36 16 20 12 2 0 51 33 141879
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 40 15 8 5 2 0 70 14 29995
2017 Non-visible minority 24 41 17 10 5 1 0 67 16 142025
2014 Visible minority 29 40 16 8 5 2 0 70 13 28126
2014 Non-visible minority 23 41 18 10 6 2 0 65 17 150788
2011 Visible minority 28 41 16 8 5 2 0 70 14 28153
2011 Non-visible minority 24 42 17 11 6 1 0 67 16 167930

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 40 12 4 3 3 0 81 7 29961
2017 Non-visible minority 37 42 12 4 2 3 0 81 7 141867
2014 Visible minority 39 40 11 4 2 4 1 82 6 28106
2014 Non-visible minority 37 41 11 5 2 3 1 82 7 150734
2011 Visible minority 35 39 14 5 3 5 1 78 8 28143
2011 Non-visible minority 35 40 13 5 2 3 1 78 8 167861

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 36 12 7 5 4 1 74 13 29963
2017 Non-visible minority 35 37 12 8 5 3 1 74 14 141881
2014 Visible minority 36 37 11 6 4 3 1 77 11 28119
2014 Non-visible minority 37 38 11 8 4 3 1 77 12 150748
2011 Visible minority 32 36 13 8 6 5 1 72 14 28124
2011 Non-visible minority 35 36 11 8 5 3 1 74 14 167795
2008 Visible minority 28 35 13 9 8 6 1 68 18 21077
2008 Non-visible minority 31 36 12 10 6 4 1 70 17 141874

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 33 19 10 7 5 1 62 17 29986
2017 Non-visible minority 24 34 19 11 6 4 1 61 18 141986
2014 Visible minority 25 34 19 9 6 5 1 63 16 28103
2014 Non-visible minority 24 34 20 11 6 5 1 61 18 150747
2011 Visible minority 19 35 20 11 8 6 2 58 20 28141
2011 Non-visible minority 18 35 21 12 7 5 1 57 20 167922

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 23 17 12 15 10 3 48 31 29957
2017 Non-visible minority 18 25 17 15 14 9 3 48 32 141913
2014 Visible minority 17 23 18 14 16 10 3 45 34 28108
2014 Non-visible minority 16 24 18 16 15 9 2 46 35 150747
2011 Visible minority 14 21 19 14 16 12 3 41 36 28169
2011 Non-visible minority 15 24 18 16 15 10 3 44 35 167994

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 61 20 7 3 2 2 5 88 5 30003
2017 Non-visible minority 59 20 8 4 2 2 5 84 7 142167
2014 Visible minority 61 21 7 2 2 2 4 88 5 28115
2014 Non-visible minority 58 20 8 4 2 2 5 84 7 150771

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 67 20 5 2 1 2 3 91 3 29997
2017 Non-visible minority 66 20 6 2 1 2 3 90 4 142092
2014 Visible minority 67 20 5 2 1 2 3 91 3 28106
2014 Non-visible minority 64 20 6 2 2 3 3 89 4 150755
2011 Visible minority 66 20 6 2 1 2 3 90 3 28161
2011 Non-visible minority 67 18 6 2 1 2 3 89 4 167953
2008 Visible minority 66 19 6 2 2 2 3 90 4 21081
2008 Non-visible minority 67 18 6 2 1 2 3 89 4 141928

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 30 16 13 13 3 1 56 27 29965
2017 Non-visible minority 22 33 16 15 11 3 0 57 27 142064
2014 Visible minority 21 30 17 15 14 3 1 52 30 28110
2014 Non-visible minority 19 31 17 16 13 2 1 52 30 150727
2011 Visible minority 20 32 17 14 14 2 1 53 29 28185
2011 Non-visible minority 21 34 17 15 12 2 0 56 27 168007
2008 Visible minority 20 34 17 14 13 2 0 55 27 21069
2008 Non-visible minority 19 36 17 15 11 1 0 56 27 141902

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 25 15 15 20 4 2 47 37 29980
2017 Non-visible minority 19 27 14 16 18 2 3 49 36 142079
2014 Visible minority 17 24 16 16 23 3 1 43 41 28119
2014 Non-visible minority 15 25 15 18 22 2 3 43 42 150767
2011 Visible minority 16 25 16 17 23 3 1 42 41 28190
2011 Non-visible minority 15 27 15 18 21 2 2 44 40 167969
2008 Visible minority 18 32 14 15 18 3 1 52 33 21054
2008 Non-visible minority 16 32 14 17 17 2 2 51 35 141813

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 19 31 22 11 9 7 1 54 21 29988
2017 Non-visible minority 20 36 20 12 8 4 0 59 20 142086

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 34 15 5 6 4 1 73 12 29985
2017 Non-visible minority 38 35 15 4 3 4 1 77 7 141983
2014 Visible minority 40 33 13 5 5 3 0 76 11 28099
2014 Non-visible minority 41 35 14 3 2 5 1 80 6 150716

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 37 12 6 5 2 0 77 11 30001
2017 Non-visible minority 37 40 12 6 3 2 0 79 9 142030
2014 Visible minority 39 35 13 6 5 2 0 76 11 28119
2014 Non-visible minority 38 38 13 6 3 3 0 78 9 150773
2011 Visible minority 30 37 16 7 6 3 0 70 14 28149
2011 Non-visible minority 31 39 15 7 5 3 0 72 12 167929

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 36 10 5 4 0 0 81 9 30003
2017 Non-visible minority 43 37 10 6 4 0 0 80 10 142122
2014 Visible minority 44 36 11 5 4 1 0 80 9 28114
2014 Non-visible minority 42 37 10 6 4 0 0 79 10 150666
2011 Visible minority 37 39 13 6 5 1 0 76 11 28120
2011 Non-visible minority 37 39 12 7 5 0 0 76 12 167695
2008 Visible minority 33 39 13 7 6 1 0 73 13 21069
2008 Non-visible minority 33 41 12 8 5 0 0 74 13 141840

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 32 17 7 7 1 0 69 15 29958
2017 Non-visible minority 33 33 16 10 8 1 0 66 17 142018
2014 Visible minority 31 35 17 9 7 1 0 67 16 28125
2014 Non-visible minority 27 35 17 12 8 1 0 63 20 150795
2011 Visible minority 29 35 19 8 7 1 0 65 16 28149
2011 Non-visible minority 28 35 18 10 7 1 0 64 18 167954

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 34 16 9 6 0 0 69 15 29983
2017 Non-visible minority 32 35 15 10 7 0 0 67 17 142056
2014 Visible minority 30 36 17 10 7 1 0 67 16 28112
2014 Non-visible minority 27 37 16 12 8 0 0 63 20 150759
2011 Visible minority 28 37 17 10 7 1 0 66 17 28113
2011 Non-visible minority 27 38 16 11 7 0 0 65 18 167826
2008 Visible minority 28 38 16 10 7 1 0 67 17 21059
2008 Non-visible minority 28 40 14 11 6 0 0 68 18 141887

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 25 18 11 11 4 0 58 23 29982
2017 Non-visible minority 31 26 18 11 9 4 1 60 22 142042
2014 Visible minority 28 26 18 12 11 4 0 56 24 28121
2014 Non-visible minority 28 26 18 13 10 4 1 57 24 150773
2011 Visible minority 27 26 18 12 12 5 0 56 26 28139
2011 Non-visible minority 30 27 17 12 9 4 1 59 22 167914
2008 Visible minority 24 27 18 14 12 5 1 54 27 21059
2008 Non-visible minority 28 29 17 12 8 5 1 60 22 141864
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Visible minority 27 34 38 30053
2017 Non-visible minority 26 42 33 142185
2014 Visible minority 27 34 39 28133
2014 Non-visible minority 26 41 33 150762
2011 Visible minority 29 35 36 28212
2011 Non-visible minority 26 43 30 168160

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Visible minority 7 33 35 7 12 6 8198
2017 Non-visible minority 20 29 28 6 10 6 37059
2014 Visible minority 7 36 37 9 9999 11 7668
2014 Non-visible minority 21 31 28 10 9999 11 39512
2011 Visible minority 7 36 39 8 9999 10 8297
2011 Non-visible minority 21 32 30 8 9999 10 44852
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 18 82 30017
2017 Non-visible minority 18 82 142001
2014 Visible minority 19 81 28078
2014 Non-visible minority 18 82 150581

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 53 5327
2017 Non-visible minority 50 24216
2014 Visible minority 53 5155
2014 Non-visible minority 50 26764

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 66 5327
2017 Non-visible minority 63 24216
2014 Visible minority 64 5155
2014 Non-visible minority 62 26764

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 5327
2017 Non-visible minority 8 24216
2014 Visible minority 7 5155
2014 Non-visible minority 7 26764

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 4 5327
2017 Non-visible minority 5 24216
2014 Visible minority 4 5155
2014 Non-visible minority 4 26764

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 5327
2017 Non-visible minority 6 24216
2014 Visible minority 5 5155
2014 Non-visible minority 5 26764

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 5327
2017 Non-visible minority 9 24216
2014 Visible minority 10 5155
2014 Non-visible minority 8 26764

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 5 5327
2017 Non-visible minority 3 24216
2014 Visible minority 5 5155
2014 Non-visible minority 4 26764

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 42 5333
2017 Non-visible minority 41 24237
2014 Visible minority 40 5159
2014 Non-visible minority 40 26791

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Visible minority 40 5333
2017 Non-visible minority 40 24237
2014 Visible minority 39 5159
2014 Non-visible minority 40 26791

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Visible minority 46 5333
2017 Non-visible minority 44 24237
2014 Visible minority 44 5159
2014 Non-visible minority 42 26791

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Visible minority 43 5333
2017 Non-visible minority 40 24237
2014 Visible minority 41 5159
2014 Non-visible minority 40 26791

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Visible minority 29 5333
2017 Non-visible minority 30 24237
2014 Visible minority 28 5159
2014 Non-visible minority 29 26791

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Visible minority 57 5333
2017 Non-visible minority 57 24237
2014 Visible minority 58 5159
2014 Non-visible minority 58 26791

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Visible minority 33 5333
2017 Non-visible minority 36 24237
2014 Visible minority 34 5159
2014 Non-visible minority 36 26791

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Visible minority 2 5333
2017 Non-visible minority 2 24237
2014 Visible minority 2 5159
2014 Non-visible minority 2 26791

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 5333
2017 Non-visible minority 11 24237
2014 Visible minority 8 5159
2014 Non-visible minority 9 26791

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 5333
2017 Non-visible minority 13 24237
2014 Visible minority 13 5159
2014 Non-visible minority 13 26791

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Visible minority 55 5333
2017 Non-visible minority 47 24237
2014 Visible minority 53 5159
2014 Non-visible minority 45 26791

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Visible minority 29 5333
2017 Non-visible minority 29 24237
2014 Visible minority 30 5159
2014 Non-visible minority 29 26791

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 5333
2017 Non-visible minority 13 24237
2014 Visible minority 14 5159
2014 Non-visible minority 14 26791

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 49 5330
2017 Non-visible minority 52 24226
2014 Visible minority 48 5156
2014 Non-visible minority 51 26784

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 28 5330
2017 Non-visible minority 29 24226
2014 Visible minority 28 5156
2014 Non-visible minority 30 26784

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 5330
2017 Non-visible minority 9 24226
2014 Visible minority 8 5156
2014 Non-visible minority 10 26784

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 21 5330
2017 Non-visible minority 22 24226
2014 Visible minority 22 5156
2014 Non-visible minority 21 26784

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 5330
2017 Non-visible minority 11 24226
2014 Visible minority 12 5156
2014 Non-visible minority 11 26784

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 5330
2017 Non-visible minority 8 24226
2014 Visible minority 7 5156
2014 Non-visible minority 7 26784

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 5330
2017 Non-visible minority 14 24226
2014 Visible minority 16 5156
2014 Non-visible minority 16 26784

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 5330
2017 Non-visible minority 11 24226
2014 Visible minority 9 5156
2014 Non-visible minority 11 26784

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 28 5330
2017 Non-visible minority 25 24226
2014 Visible minority 28 5156
2014 Non-visible minority 24 26784

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 4924
2017 Non-visible minority 12 22426
2014 Visible minority 12 4790
2014 Non-visible minority 13 24887

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 18 4924
2017 Non-visible minority 17 22426
2014 Visible minority 18 4790
2014 Non-visible minority 16 24887

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 4924
2017 Non-visible minority 10 22426
2014 Visible minority 10 4790
2014 Non-visible minority 11 24887

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 4924
2017 Non-visible minority 8 22426
2014 Visible minority 8 4790
2014 Non-visible minority 8 24887

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 4924
2017 Non-visible minority 10 22426
2014 Visible minority 11 4790
2014 Non-visible minority 10 24887

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 11 4924
2017 Non-visible minority 11 22426
2014 Visible minority 9 4790
2014 Non-visible minority 11 24887

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 4924
2017 Non-visible minority 12 22426
2014 Visible minority 11 4790
2014 Non-visible minority 11 24887

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 4924
2017 Non-visible minority 9 22426
2014 Visible minority 11 4790
2014 Non-visible minority 8 24887

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 4924
2017 Non-visible minority 11 22426
2014 Visible minority 13 4790
2014 Non-visible minority 11 24887

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 27 4924
2017 Non-visible minority 26 22426
2014 Visible minority 26 4790
2014 Non-visible minority 25 24887

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 4924
2017 Non-visible minority 9 22426
2014 Visible minority 10 4790
2014 Non-visible minority 9 24887

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 45 4924
2017 Non-visible minority 45 22426
2014 Visible minority 46 4790
2014 Non-visible minority 44 24887

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 2 4924
2017 Non-visible minority 1 22426
2014 Visible minority 2 4790
2014 Non-visible minority 2 24887

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 51 4924
2017 Non-visible minority 53 22426
2014 Visible minority 53 4790
2014 Non-visible minority 54 24887

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 2 4924
2017 Non-visible minority 1 22426

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 4924
2017 Non-visible minority 14 22426
2014 Visible minority 12 4790
2014 Non-visible minority 13 24887

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 92 8 5340
2017 Non-visible minority 93 7 24209

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 17 18 6 8 24 9 52 20 30052
2017 Non-visible minority 16 19 19 8 8 24 7 50 23 142192
2014 Visible minority 17 18 19 6 7 24 8 52 20 28116
2014 Non-visible minority 15 19 20 8 7 24 6 50 22 150771

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 29 16 6 6 11 2 68 14 30014
2017 Non-visible minority 28 32 17 7 6 9 1 66 15 142014
2014 Visible minority 28 28 18 6 6 13 2 65 13 28103
2014 Non-visible minority 26 31 19 7 6 11 1 64 15 150719
2011 Visible minority 31 35 16 6 5 8 0 71 12 28134
2011 Non-visible minority 31 37 16 7 4 6 0 72 12 167874
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 46 12 7 3 3 4 76 11 30052
2017 Non-visible minority 27 48 9 6 2 2 5 81 9 142244
2014 Visible minority 23 49 13 6 2 3 4 77 9 28107
2014 Non-visible minority 27 50 10 5 2 1 5 82 7 150786
2011 Visible minority 22 51 13 7 3 2 3 77 10 28136
2011 Non-visible minority 26 51 10 6 2 1 5 82 8 167972
2008 Visible minority 21 48 13 8 4 3 4 73 13 21088
2008 Non-visible minority 26 49 10 7 3 1 5 80 10 142071

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 13 25 21 8 6 20 7 52 19 29979
2017 Non-visible minority 11 24 21 9 7 20 8 48 22 142007
2014 Visible minority 11 25 23 9 6 18 7 48 20 28104
2014 Non-visible minority 10 24 23 10 7 19 9 46 23 150748
2011 Visible minority 11 26 24 9 7 19 5 48 20 28135
2011 Non-visible minority 10 26 23 10 6 18 7 48 22 167919

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 31 12 3 2 10 5 80 6 30052
2017 Non-visible minority 38 32 11 4 2 8 5 81 7 142216
2014 Visible minority 34 33 13 3 2 10 4 78 7 28116
2014 Non-visible minority 36 34 12 4 2 8 5 80 7 150779
2011 Visible minority 33 34 13 4 3 10 3 77 8 28156
2011 Non-visible minority 36 34 11 4 2 7 5 79 8 168006
2008 Visible minority 30 35 13 4 3 12 4 77 8 21084
2008 Non-visible minority 33 36 11 4 2 8 5 80 7 141965

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 29 15 4 4 14 5 72 10 29980
2017 Non-visible minority 29 32 14 6 4 11 5 72 12 141987
2014 Visible minority 27 31 17 5 4 13 4 70 10 28098
2014 Non-visible minority 27 32 15 6 4 11 5 70 12 150669
2011 Visible minority 26 33 16 5 4 13 3 70 11 28101
2011 Non-visible minority 28 33 14 6 4 10 4 71 12 167728
2008 Visible minority 26 31 16 7 5 11 4 67 14 21072
2008 Non-visible minority 29 34 13 8 5 6 5 71 14 141931
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 13 87 30004
2017 Non-visible minority 7 93 141911
2014 Visible minority 13 87 28061
2014 Non-visible minority 7 93 150537

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 42 3814
2017 Non-visible minority 37 9776
2014 Visible minority 42 3390
2014 Non-visible minority 34 10178

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 77 3814
2017 Non-visible minority 80 9776
2014 Visible minority 77 3390
2014 Non-visible minority 80 10178

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 3814
2017 Non-visible minority 3 9776
2014 Visible minority 5 3390
2014 Non-visible minority 3 10178

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 4 3814
2017 Non-visible minority 4 9776
2014 Visible minority 3 3390
2014 Non-visible minority 3 10178

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 3814
2017 Non-visible minority 7 9776
2014 Visible minority 8 3390
2014 Non-visible minority 6 10178

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 3814
2017 Non-visible minority 8 9776
2014 Visible minority 12 3390
2014 Non-visible minority 6 10178

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 8 3814
2017 Non-visible minority 7 9776
2014 Visible minority 8 3390
2014 Non-visible minority 9 10178

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Visible minority 56 3800
2017 Non-visible minority 11 9735
2014 Visible minority 50 3384
2014 Non-visible minority 11 10181

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Visible minority 42 3800
2017 Non-visible minority 11 9735
2014 Visible minority 38 3384
2014 Non-visible minority 10 10181

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 35 3800
2017 Non-visible minority 6 9735
2014 Visible minority 32 3384
2014 Non-visible minority 5 10181

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 3800
2017 Non-visible minority 3 9735
2014 Visible minority 13 3384
2014 Non-visible minority 3 10181

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Visible minority 21 3800
2017 Non-visible minority 27 9735
2014 Visible minority 19 3384
2014 Non-visible minority 24 10181

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Visible minority 21 3800
2017 Non-visible minority 34 9735
2014 Visible minority 17 3384
2014 Non-visible minority 26 10181

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Visible minority 3 3800
2017 Non-visible minority 4 9735
2014 Visible minority 2 3384
2014 Non-visible minority 3 10181

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 1 3800
2017 Non-visible minority 2 9735

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 3800
2017 Non-visible minority 8 9735
2014 Visible minority 7 3384
2014 Non-visible minority 7 10181

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 3800
2017 Non-visible minority 18 9735
2014 Visible minority 13 3384
2014 Non-visible minority 17 10181

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 1 3800
2017 Non-visible minority 1 9735

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 3800
2017 Non-visible minority 19 9735
2014 Visible minority 9 3384
2014 Non-visible minority 19 10181

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 3800
2017 Non-visible minority 1 9735
2014 Visible minority 0 3384
2014 Non-visible minority 1 10181

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 3800
2017 Non-visible minority 22 9735
2014 Visible minority 25 3384
2014 Non-visible minority 32 10181

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 26 3808
2017 Non-visible minority 33 9786
2014 Visible minority 25 3395
2014 Non-visible minority 30 10175

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 3808
2017 Non-visible minority 17 9786
2014 Visible minority 14 3395
2014 Non-visible minority 16 10175

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 5 3808
2017 Non-visible minority 7 9786
2014 Visible minority 5 3395
2014 Non-visible minority 7 10175

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 3808
2017 Non-visible minority 20 9786
2014 Visible minority 16 3395
2014 Non-visible minority 20 10175

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 3808
2017 Non-visible minority 6 9786
2014 Visible minority 6 3395
2014 Non-visible minority 6 10175

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 3808
2017 Non-visible minority 8 9786
2014 Visible minority 6 3395
2014 Non-visible minority 7 10175

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 3808
2017 Non-visible minority 9 9786
2014 Visible minority 11 3395
2014 Non-visible minority 9 10175

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 7 3808
2017 Non-visible minority 8 9786
2014 Visible minority 8 3395
2014 Non-visible minority 10 10175

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 52 3808
2017 Non-visible minority 46 9786
2014 Visible minority 52 3395
2014 Non-visible minority 47 10175

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 3565
2017 Non-visible minority 6 9078
2014 Visible minority 7 3186
2014 Non-visible minority 6 9402

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 3565
2017 Non-visible minority 13 9078
2014 Visible minority 11 3186
2014 Non-visible minority 11 9402

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 5 3565
2017 Non-visible minority 5 9078
2014 Visible minority 4 3186
2014 Non-visible minority 4 9402

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 3 3565
2017 Non-visible minority 3 9078
2014 Visible minority 3 3186
2014 Non-visible minority 2 9402

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 3 3565
2017 Non-visible minority 3 9078
2014 Visible minority 3 3186
2014 Non-visible minority 3 9402

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 3565
2017 Non-visible minority 5 9078
2014 Visible minority 6 3186
2014 Non-visible minority 5 9402

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 3565
2017 Non-visible minority 9 9078
2014 Visible minority 9 3186
2014 Non-visible minority 7 9402

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 3565
2017 Non-visible minority 10 9078
2014 Visible minority 12 3186
2014 Non-visible minority 9 9402

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 10 3565
2017 Non-visible minority 10 9078
2014 Visible minority 10 3186
2014 Non-visible minority 9 9402

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 24 3565
2017 Non-visible minority 24 9078
2014 Visible minority 23 3186
2014 Non-visible minority 23 9402

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 3565
2017 Non-visible minority 10 9078
2014 Visible minority 9 3186
2014 Non-visible minority 9 9402

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 42 3565
2017 Non-visible minority 45 9078
2014 Visible minority 44 3186
2014 Non-visible minority 45 9402

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 2 3565
2017 Non-visible minority 2 9078
2014 Visible minority 2 3186
2014 Non-visible minority 2 9402

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 59 3565
2017 Non-visible minority 62 9078
2014 Visible minority 63 3186
2014 Non-visible minority 65 9402

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 2 3565
2017 Non-visible minority 1 9078

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 13 3565
2017 Non-visible minority 13 9078
2014 Visible minority 12 3186
2014 Non-visible minority 14 9402

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 91 9 3824
2017 Non-visible minority 93 7 9799

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 18 19 4 5 27 8 56 15 30026
2017 Non-visible minority 17 18 20 3 4 30 7 56 11 142098
2014 Visible minority 17 18 20 4 5 28 7 54 15 28101
2014 Non-visible minority 17 18 21 3 3 31 7 56 11 150745

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 29 17 4 5 13 2 69 11 29992
2017 Non-visible minority 31 32 17 4 3 12 2 72 8 141923
2014 Visible minority 28 28 18 4 4 15 2 68 11 28098
2014 Non-visible minority 29 30 18 4 3 14 1 70 8 150661
2011 Visible minority 32 35 15 5 4 9 0 74 10 28155
2011 Non-visible minority 36 36 14 4 2 8 0 78 7 167870
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 24 19 13 16 1 3 51 30 29939
2017 Non-visible minority 21 24 20 14 19 0 2 46 34 141997

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 28 24 14 10 1 2 50 25 29953
2017 Non-visible minority 19 27 27 16 11 0 1 46 27 142034

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 28 20 12 8 1 5 57 21 29876
2017 Non-visible minority 25 29 22 12 8 0 2 57 21 141747

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 23 20 15 13 2 4 49 30 29933
2017 Non-visible minority 20 23 22 17 15 1 2 45 32 142014

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 22 12 5 4 1 12 76 10 29885
2017 Non-visible minority 44 24 13 6 4 1 9 75 11 141806

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 28 21 11 9 0 2 59 20 29850
2017 Non-visible minority 29 30 22 11 7 0 1 60 19 141678

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 29 21 11 7 1 3 58 19 29824
2017 Non-visible minority 27 32 22 11 6 1 1 61 17 141587

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 29 22 13 8 1 3 55 22 29837
2017 Non-visible minority 22 31 23 14 8 1 1 54 22 141607

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 29 20 12 8 1 3 58 21 29841
2017 Non-visible minority 28 31 20 12 7 0 1 61 19 141658

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 30 20 11 7 1 3 60 19 29790
2017 Non-visible minority 28 31 21 11 6 1 1 61 18 141339

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 24 13 5 4 0 3 77 10 29933
2017 Non-visible minority 52 24 13 6 3 0 2 78 9 142071

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 59 16 7 5 6 2 5 80 12 29931
2017 Non-visible minority 71 13 6 4 3 1 3 87 7 142056

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 25 10 5 3 1 4 81 9 29902
2017 Non-visible minority 54 28 10 4 2 0 2 83 6 141983

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 20 10 7 7 1 4 76 14 29924
2017 Non-visible minority 58 21 10 6 4 0 2 80 10 141966

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 12 5 2 2 1 26 88 6 29861
2017 Non-visible minority 54 13 5 2 1 0 25 89 4 141900

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 58 18 8 3 2 1 10 86 6 29735
2017 Non-visible minority 63 19 7 2 1 0 6 88 4 141293

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 51 18 9 6 9 1 6 74 17 29960
2017 Non-visible minority 64 16 7 4 4 0 4 84 9 142130

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 47 28 12 4 3 1 5 80 8 29897
2017 Non-visible minority 50 30 13 4 2 0 2 81 6 141881

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 30 37 12 6 1 1 44 19 30071
2017 Non-visible minority 11 30 38 14 6 0 0 41 21 142232

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 9 17 41 23 9 1 1 32 26 29922
2017 Non-visible minority 9 20 39 21 10 0 0 32 29 141802

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 39 16 8 6 5 0 69 14 30002
2017 Non-visible minority 24 40 16 9 6 4 0 67 16 142039

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 37 18 12 10 3 0 59 23 30046
2017 Non-visible minority 18 37 17 15 11 2 0 56 26 142058
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 19 81 30013
2017 Non-visible minority 17 83 142016
2014 Visible minority 17 83 28057
2014 Non-visible minority 15 85 150476

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 76 24 5767
2017 Non-visible minority 78 22 23404
2014 Visible minority 76 24 4696
2014 Non-visible minority 78 22 22337

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 37 7 6 4 1 1 83 10 4392
2017 Non-visible minority 47 35 6 8 4 0 0 82 12 18507
2014 Visible minority 46 35 7 6 4 0 1 82 10 3574
2014 Non-visible minority 50 32 6 8 4 0 0 83 11 17610
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 23 18 10 12 5 2 34 66 30065
2017 Non-visible minority 30 24 19 11 12 3 1 31 69 142243

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 23 18334
2017 Non-visible minority 22 92218

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 37 18334
2017 Non-visible minority 34 92218

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 17 18334
2017 Non-visible minority 18 92218

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 42 18334
2017 Non-visible minority 48 92218

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Visible minority 6 18334
2017 Non-visible minority 6 92218

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 38 18334
2017 Non-visible minority 41 92218

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Visible minority 7 53 17 8 4 11 17871
2017 Non-visible minority 7 47 18 10 4 14 90557

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 13 24 17 15 21 2 8 40 41 18526
2017 Non-visible minority 11 21 16 17 24 2 9 36 47 92825

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 5 13 14 17 40 3 8 20 64 18520
2017 Non-visible minority 3 10 12 17 45 3 10 15 71 92780
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