2017 Public Service Employee Survey Results for the Public Service by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 44 6 16 9 0 0 70 25 11917
2017 Not a person with a disability 33 47 5 11 4 0 0 80 15 160938
2014 Person with a disability 26 43 6 16 8 0 0 70 24 11345
2014 Not a person with a disability 32 47 5 11 4 0 0 79 16 168018
2011 Person with a disability 29 45 5 14 7 0 0 74 21 11088
2011 Not a person with a disability 36 46 4 10 3 0 0 83 13 184865
2008 Person with a disability 30 45 5 13 7 0 0 75 20 9448
2008 Not a person with a disability 36 46 4 9 3 0 0 83 13 154037

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 67 20 5 3 2 1 1 90 5 11890
2017 Not a person with a disability 69 22 4 3 1 1 1 92 4 160601
2014 Person with a disability 66 20 6 3 2 1 2 89 6 11338
2014 Not a person with a disability 68 23 4 3 1 1 1 92 4 167999
2011 Person with a disability 69 20 5 3 1 1 1 90 4 11090
2011 Not a person with a disability 71 20 4 3 1 1 1 92 4 184837
2008 Person with a disability 69 20 4 4 2 1 1 90 6 9437
2008 Not a person with a disability 71 20 3 3 1 0 1 92 4 153863

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 66 19 6 5 3 0 2 86 8 11910
2017 Not a person with a disability 66 19 5 6 3 0 1 86 9 160827
2014 Person with a disability 65 19 5 5 4 0 2 86 9 11337
2014 Not a person with a disability 64 20 5 6 3 0 1 85 9 167944
2011 Person with a disability 66 18 5 5 3 0 2 86 8 11084
2011 Not a person with a disability 66 18 5 6 3 0 1 86 9 184757
2008 Person with a disability 67 17 5 5 4 0 2 86 9 9438
2008 Not a person with a disability 67 18 5 6 3 0 1 86 9 153923

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 33 8 15 12 0 0 65 27 11901
2017 Not a person with a disability 40 36 7 11 6 0 0 76 17 160790
2014 Person with a disability 33 32 8 14 12 0 0 66 26 11337
2014 Not a person with a disability 40 35 7 11 6 0 0 76 17 167913
2011 Person with a disability 34 34 8 13 10 0 0 69 23 11072
2011 Not a person with a disability 40 37 8 9 5 0 0 77 15 184455

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 33 12 18 15 0 0 55 33 11918
2017 Not a person with a disability 26 40 11 14 8 0 0 67 22 160827
2014 Person with a disability 20 34 12 18 15 0 0 54 34 11337
2014 Not a person with a disability 24 39 12 15 8 0 0 64 24 167960
2011 Person with a disability 23 35 13 16 12 0 1 59 28 11066
2011 Not a person with a disability 27 41 12 12 6 0 1 69 18 184747
2008 Person with a disability 21 37 13 16 11 0 1 59 28 9454
2008 Not a person with a disability 25 42 13 13 6 0 1 68 19 154042

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 35 12 9 7 0 0 72 16 11907
2017 Not a person with a disability 41 39 10 6 3 0 0 80 9 160733
2014 Person with a disability 37 35 12 8 7 0 0 72 16 11344
2014 Not a person with a disability 39 39 11 7 4 0 0 79 10 168026
2011 Person with a disability 39 33 12 8 8 0 0 73 16 11077
2011 Not a person with a disability 43 37 11 6 4 0 0 80 10 184683
2008 Person with a disability 35 38 11 9 7 0 0 73 16 9451
2008 Not a person with a disability 38 41 11 7 3 0 0 79 10 154068

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 44 33 8 8 7 0 0 77 15 11897
2017 Not a person with a disability 47 37 7 5 3 0 0 85 8 160614
2014 Person with a disability 42 33 9 8 7 0 0 76 15 11341
2014 Not a person with a disability 45 38 8 6 3 0 0 83 9 167938
2011 Person with a disability 44 35 7 7 6 0 0 79 13 11079
2011 Not a person with a disability 46 39 7 5 3 0 0 85 8 184784
2008 Person with a disability 41 38 8 7 6 0 0 79 13 9456
2008 Not a person with a disability 43 42 7 5 3 0 0 85 8 154104

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 33 10 12 8 0 0 70 20 11869
2017 Not a person with a disability 45 37 8 7 3 0 0 83 10 160392
2014 Person with a disability 35 34 10 13 8 0 0 69 21 11327
2014 Not a person with a disability 42 38 9 7 3 0 0 81 10 167903

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 30 11 12 13 0 0 65 24 11904
2017 Not a person with a disability 41 33 10 8 6 0 1 75 14 160630
2014 Person with a disability 31 29 13 13 13 0 1 60 27 11333
2014 Not a person with a disability 37 34 12 9 6 0 1 72 16 167940
2011 Person with a disability 31 33 11 12 12 0 1 65 24 11084
2011 Not a person with a disability 38 36 11 8 5 0 1 75 14 184777

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 19 12 12 19 2 11 50 36 11903
2017 Not a person with a disability 32 23 11 10 10 2 11 64 23 160602
2014 Person with a disability 23 18 12 12 21 2 11 47 38 11343
2014 Not a person with a disability 30 24 11 11 12 2 10 62 26 167974
2011 Person with a disability 24 20 10 13 21 2 10 50 39 11082
2011 Not a person with a disability 31 24 10 11 12 2 10 62 26 184757
2008 Person with a disability 27 22 10 12 19 2 9 55 34 9441
2008 Not a person with a disability 34 24 9 11 11 2 9 65 25 153964

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 30 39 11 10 9 0 0 69 20 11906
2017 Not a person with a disability 33 44 11 7 5 0 0 77 12 160819
2014 Person with a disability 28 40 12 11 10 0 0 68 20 11346
2014 Not a person with a disability 30 45 12 8 5 0 0 75 13 168030
2011 Person with a disability 32 37 11 10 9 0 0 69 20 11078
2011 Not a person with a disability 35 41 11 8 5 0 0 76 12 184635
2008 Person with a disability 33 38 11 10 8 0 0 71 18 9370
2008 Not a person with a disability 35 42 11 8 4 0 0 77 12 153263

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 29 15 17 19 0 0 49 36 11905
2017 Not a person with a disability 25 36 16 13 9 0 0 62 23 160757
2014 Person with a disability 18 29 15 18 20 0 0 47 38 11341
2014 Not a person with a disability 22 36 17 15 10 0 0 57 25 167983
2011 Person with a disability 17 31 14 17 19 0 0 49 37 11099
2011 Not a person with a disability 21 38 16 14 10 0 0 60 24 184880

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 37 13 14 10 0 0 63 24 11891
2017 Not a person with a disability 30 43 12 10 5 0 0 73 15 160716

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 37 37 11 7 7 1 0 75 14 11890
2017 Not a person with a disability 41 40 10 6 3 0 0 81 9 160626
2014 Person with a disability 37 36 12 7 6 1 0 74 14 11340
2014 Not a person with a disability 38 41 12 6 3 1 0 79 9 167965
2011 Person with a disability 36 38 11 7 6 1 0 75 13 11095
2011 Not a person with a disability 37 42 11 6 3 1 0 80 9 184839
2008 Person with a disability 41 36 9 7 6 1 0 78 12 9444
2008 Not a person with a disability 42 40 10 5 3 1 0 82 8 153958

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 30 14 15 19 0 0 52 34 11894
2017 Not a person with a disability 28 37 14 11 9 0 0 66 20 160626

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 51 31 10 4 4 0 0 83 8 11874
2017 Not a person with a disability 52 35 9 3 2 0 0 87 5 160450
2014 Person with a disability 60 25 8 3 3 0 0 86 6 11338
2014 Not a person with a disability 59 29 8 2 1 0 0 88 4 167922
2011 Person with a disability 59 28 7 3 2 0 0 87 6 11093
2011 Not a person with a disability 58 31 7 2 1 0 0 89 4 184837

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 34 13 15 15 0 0 57 31 11864
2017 Not a person with a disability 29 39 13 12 7 0 0 68 19 160274
2014 Person with a disability 17 35 13 17 18 0 0 53 35 11341
2014 Not a person with a disability 22 40 14 14 10 0 0 62 24 168013
2011 Person with a disability 23 34 12 14 15 0 0 58 30 11080
2011 Not a person with a disability 28 40 13 11 8 0 0 68 19 184704

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 30 15 14 14 0 0 56 29 11870
2017 Not a person with a disability 32 35 15 10 7 0 0 68 17 160335
2014 Person with a disability 23 31 15 15 16 0 0 54 31 11336
2014 Not a person with a disability 28 36 16 12 8 0 0 64 20 168005

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 32 15 14 12 0 0 59 26 11866
2017 Not a person with a disability 31 38 14 10 6 0 0 70 16 160336
2014 Person with a disability 24 32 16 14 13 0 0 56 28 11337
2014 Not a person with a disability 28 38 16 11 7 0 0 67 18 167966
2011 Person with a disability 29 36 14 12 8 1 1 65 21 11081
2011 Not a person with a disability 34 41 13 8 4 1 0 75 12 184593

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 36 12 8 7 0 0 72 16 11866
2017 Not a person with a disability 41 40 11 6 3 0 0 81 9 160175
2014 Person with a disability 36 36 13 8 7 0 0 72 15 11327
2014 Not a person with a disability 40 40 11 6 3 0 0 80 9 167928
2011 Person with a disability 37 38 11 8 6 0 0 75 14 11083
2011 Not a person with a disability 41 41 9 5 3 0 0 83 8 184865
2008 Person with a disability 38 39 9 8 6 0 0 77 14 9450
2008 Not a person with a disability 42 42 8 5 3 0 0 84 8 154040

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 33 18 9 5 1 2 67 14 11922
2017 Not a person with a disability 37 35 15 7 4 0 1 73 11 160866
2014 Person with a disability 32 30 20 9 7 0 1 63 16 11345
2014 Not a person with a disability 35 35 17 7 4 0 1 71 12 168032
2011 Person with a disability 31 31 20 9 7 0 1 63 17 11089
2011 Not a person with a disability 34 35 18 8 5 0 1 69 13 184807
2008 Person with a disability 25 33 21 11 8 0 1 58 20 9441
2008 Not a person with a disability 28 35 20 10 6 0 1 64 16 154022

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 26 33 14 7 1 3 22 44 11841
2017 Not a person with a disability 11 24 36 17 9 1 3 27 36 160145
2014 Person with a disability 16 29 34 13 6 1 2 19 46 11317
2014 Not a person with a disability 11 28 36 16 7 1 2 23 40 167700
2011 Person with a disability 16 29 33 13 6 1 2 19 47 11061
2011 Not a person with a disability 12 27 35 16 7 1 2 24 40 184366
2008 Person with a disability 17 30 33 13 5 1 2 18 48 9434
2008 Not a person with a disability 11 29 35 16 6 1 2 23 41 153741

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 22 27 17 11 3 4 30 42 11827
2017 Not a person with a disability 11 19 28 21 14 3 4 38 32 159718
2014 Person with a disability 19 24 27 16 9 2 2 26 46 11310
2014 Not a person with a disability 13 22 30 20 11 2 3 32 37 167560
2011 Person with a disability 18 23 28 17 10 2 3 28 42 11054
2011 Not a person with a disability 12 20 29 22 12 2 3 36 34 184181
2008 Person with a disability 17 24 28 17 9 2 3 27 44 9419
2008 Not a person with a disability 12 21 29 21 12 2 3 35 35 153493

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 22 26 14 9 3 5 25 47 11825
2017 Not a person with a disability 17 23 29 16 9 2 4 27 43 159995
2014 Person with a disability 24 24 26 13 7 2 4 22 51 11307
2014 Not a person with a disability 20 25 28 14 7 2 3 23 48 167590
2011 Person with a disability 22 24 26 14 7 2 4 23 49 11046
2011 Not a person with a disability 18 24 28 15 8 2 4 25 45 184145
2008 Person with a disability 21 25 27 15 7 2 3 23 49 9417
2008 Not a person with a disability 17 24 30 17 8 2 3 26 43 153484

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 17 30 23 12 1 5 37 31 11762
2017 Not a person with a disability 8 15 31 26 15 1 4 43 25 159380
2014 Person with a disability 14 18 31 22 11 1 3 34 33 11284
2014 Not a person with a disability 9 17 33 25 12 1 3 39 27 167175
2011 Person with a disability 13 18 32 22 11 1 4 34 32 11031
2011 Not a person with a disability 9 17 32 25 12 1 4 39 27 183931
2008 Person with a disability 12 19 33 22 9 1 3 33 33 9421
2008 Not a person with a disability 9 18 33 25 11 1 3 38 27 153416

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 23 24 13 10 2 4 24 50 11834
2017 Not a person with a disability 16 22 27 17 12 2 4 31 40 159924
2014 Person with a disability 28 25 24 12 7 1 3 20 55 11301
2014 Not a person with a disability 20 25 27 15 9 1 3 25 47 167609
2011 Person with a disability 25 25 25 12 8 1 3 21 53 11055
2011 Not a person with a disability 18 24 28 16 10 1 3 27 44 184311
2008 Person with a disability 24 25 26 14 8 1 3 22 51 9412
2008 Not a person with a disability 16 24 28 18 10 1 3 29 42 153460

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 20 25 18 12 3 6 33 40 11827
2017 Not a person with a disability 11 18 26 21 15 3 5 39 32 159968
2014 Person with a disability 16 19 26 20 12 3 5 34 38 11300
2014 Not a person with a disability 11 17 27 24 14 3 5 40 30 167511
2011 Person with a disability 15 20 26 20 12 3 5 34 38 11033
2011 Not a person with a disability 11 18 27 23 14 3 5 40 31 184056
2008 Person with a disability 19 23 25 17 9 2 4 28 45 9428
2008 Not a person with a disability 14 22 27 20 11 2 4 34 38 153607

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 24 28 11 8 3 4 20 50 11841
2017 Not a person with a disability 15 22 31 15 9 3 4 26 40 160032
2014 Person with a disability 24 24 28 12 7 2 3 20 51 11305
2014 Not a person with a disability 17 24 31 14 8 2 3 23 44 167609
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 68 14 7 3 3 1 4 86 6 11905
2017 Not a person with a disability 69 16 6 4 2 0 3 88 6 160811
2014 Person with a disability 69 14 6 3 3 0 5 87 6 11341
2014 Not a person with a disability 70 15 5 4 3 0 3 89 6 168040
2011 Person with a disability 67 14 7 4 3 1 5 86 7 11088
2011 Not a person with a disability 69 15 5 4 3 0 3 87 7 184657
2008 Person with a disability 65 12 6 4 4 1 8 85 9 9454
2008 Not a person with a disability 67 14 5 4 4 1 6 86 9 153984

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 26 15 14 17 4 3 51 33 11913
2017 Not a person with a disability 26 31 16 10 8 5 4 63 20 160752
2014 Person with a disability 25 27 15 13 15 3 2 54 30 11338
2014 Not a person with a disability 29 32 15 10 7 4 3 65 19 168042

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 25 11 14 16 1 0 59 31 11906
2017 Not a person with a disability 42 31 10 9 7 1 0 74 16 160747
2014 Person with a disability 34 25 10 14 16 1 0 60 30 11337
2014 Not a person with a disability 42 31 10 10 7 1 0 74 17 168013

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 29 14 16 14 2 1 55 31 11903
2017 Not a person with a disability 29 35 13 13 8 1 1 66 21 160671
2014 Person with a disability 22 33 14 17 11 2 1 57 29 11344
2014 Not a person with a disability 26 39 13 14 7 2 1 66 21 168046
2011 Person with a disability 23 32 13 16 13 2 1 56 30 11099
2011 Not a person with a disability 26 37 13 14 7 2 1 65 22 184884
2008 Person with a disability 22 33 12 15 13 3 1 58 29 9450
2008 Not a person with a disability 26 38 12 13 7 2 1 66 21 154039

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 21 15 16 19 9 1 44 40 11908
2017 Not a person with a disability 25 28 15 12 10 9 1 59 25 160740
2014 Person with a disability 20 22 16 16 18 7 1 46 37 11346
2014 Not a person with a disability 24 29 16 13 10 7 1 58 25 168022
2011 Person with a disability 22 21 14 16 20 7 1 46 39 11089
2011 Not a person with a disability 27 28 15 13 11 6 1 58 26 184714
2008 Person with a disability 21 23 14 15 18 7 1 49 36 9444
2008 Not a person with a disability 27 29 14 13 10 7 1 60 25 153985

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 9 16 17 18 21 16 2 31 47 11904
2017 Not a person with a disability 12 22 18 17 14 16 3 41 38 160704
2014 Person with a disability 10 17 18 18 23 12 2 31 47 11345
2014 Not a person with a disability 11 22 19 18 15 13 2 39 39 167999

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 35 34 11 11 9 0 0 69 20 11887
2017 Not a person with a disability 42 38 8 7 4 0 0 81 11 160546
2014 Person with a disability 34 36 10 12 8 0 0 71 19 11335
2014 Not a person with a disability 40 40 9 7 3 0 0 80 10 167963
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 32 13 12 11 1 0 64 23 11918
2017 Not a person with a disability 38 36 12 9 6 1 0 74 14 160858
2014 Person with a disability 33 31 12 12 11 1 0 65 23 11350
2014 Not a person with a disability 36 36 12 9 6 1 0 73 15 168054
2011 Person with a disability 30 32 12 12 12 1 1 63 24 11083
2011 Not a person with a disability 33 37 13 10 6 0 0 71 16 184800
2008 Person with a disability 28 32 12 13 14 1 0 61 27 9445
2008 Not a person with a disability 31 36 13 11 8 1 1 68 19 154034

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 38 27 13 9 10 2 1 67 20 11917
2017 Not a person with a disability 45 31 11 6 4 2 1 78 11 160818
2014 Person with a disability 38 26 13 10 10 2 1 66 20 11345
2014 Not a person with a disability 43 31 12 7 5 2 1 76 12 168039
2011 Person with a disability 36 27 13 10 11 2 1 65 21 11085
2011 Not a person with a disability 41 32 12 7 5 2 1 74 13 184744
2008 Person with a disability 34 29 12 11 12 3 1 64 23 9445
2008 Not a person with a disability 39 31 12 8 6 3 1 72 15 154037

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 30 12 11 11 1 0 66 22 11916
2017 Not a person with a disability 43 33 10 8 5 1 0 77 13 160751
2014 Person with a disability 35 30 11 11 11 1 0 66 22 11344
2014 Not a person with a disability 40 34 11 9 5 1 0 75 14 168034
2011 Person with a disability 33 31 11 12 11 1 0 65 24 11067
2011 Not a person with a disability 38 35 11 10 6 1 0 74 16 184636
2008 Person with a disability 31 31 10 13 13 1 0 63 26 9446
2008 Not a person with a disability 36 35 11 10 7 1 0 71 18 153973

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 76 11 5 2 2 0 3 91 4 11905
2017 Not a person with a disability 78 12 3 2 2 0 3 93 3 160616
2014 Person with a disability 76 11 5 2 2 0 4 90 4 11346
2014 Not a person with a disability 77 12 3 2 2 0 3 93 4 168000
2011 Person with a disability 74 11 6 2 3 1 4 89 5 11078
2011 Not a person with a disability 77 12 4 2 2 0 3 92 4 184682
2008 Person with a disability 75 9 4 2 3 1 7 91 5 9443
2008 Not a person with a disability 78 8 3 2 3 0 5 92 5 153903

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 22 8 7 11 3 5 73 19 11898
2017 Not a person with a disability 50 23 8 5 5 3 6 81 11 160594
2014 Person with a disability 45 20 9 7 11 3 5 72 19 11342
2014 Not a person with a disability 47 24 9 5 6 3 7 78 12 168045
2011 Person with a disability 41 24 9 7 13 2 4 69 22 11085
2011 Not a person with a disability 44 27 9 7 7 2 4 75 15 184833

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 24 9 9 11 1 0 71 20 11904
2017 Not a person with a disability 54 27 8 5 5 1 0 82 10 160662

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 46 23 12 6 10 2 0 71 17 11907
2017 Not a person with a disability 54 25 10 4 4 2 0 81 9 160739

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 25 12 9 11 1 0 67 21 11884
2017 Not a person with a disability 50 28 10 6 5 0 0 78 12 160520
2014 Person with a disability 41 26 12 9 11 1 0 68 20 11336
2014 Not a person with a disability 47 30 11 7 5 0 0 77 12 167960
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 31 14 16 11 1 5 56 29 2076
2017 Not a person with a disability 25 37 14 10 5 3 5 67 17 36422
2014 Person with a disability 23 31 15 13 11 2 5 57 27 2051
2014 Not a person with a disability 26 36 15 10 6 3 5 67 17 37970

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 26 16 13 16 8 0 52 31 11915
2017 Not a person with a disability 28 32 16 9 7 7 0 65 18 160840
2014 Person with a disability 21 26 16 13 16 8 0 51 31 11337
2014 Not a person with a disability 25 33 17 10 7 8 0 63 19 167947
2011 Person with a disability 19 25 18 14 18 7 1 47 34 11087
2011 Not a person with a disability 23 31 19 11 9 7 0 58 21 184648

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 26 16 16 19 3 0 47 37 11911
2017 Not a person with a disability 24 32 17 13 10 3 0 58 24 160790
2014 Person with a disability 18 26 17 17 20 3 0 45 38 11337
2014 Not a person with a disability 21 32 19 15 11 3 0 54 26 167953
2011 Person with a disability 16 25 17 16 22 2 0 43 39 11087
2011 Not a person with a disability 20 32 20 14 13 3 0 53 27 184511
2008 Person with a disability 16 27 17 16 20 3 0 45 38 9453
2008 Not a person with a disability 21 33 18 13 12 3 0 56 26 153967

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 24 18 19 20 6 0 39 41 11909
2017 Not a person with a disability 17 29 20 16 12 6 0 49 30 160663
2014 Person with a disability 12 23 18 20 21 6 0 37 44 11338
2014 Not a person with a disability 14 28 21 18 13 5 0 45 33 167897
2011 Person with a disability 10 25 18 20 20 6 0 38 43 11077
2011 Not a person with a disability 11 31 21 19 12 6 0 45 33 184691
2008 Person with a disability 9 25 18 22 20 6 0 36 44 9449
2008 Not a person with a disability 11 31 20 20 12 6 0 45 34 153944

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 17 22 15 15 25 6 0 41 43 11916
2017 Not a person with a disability 21 27 17 14 15 6 0 51 30 160806
2014 Person with a disability 15 21 16 16 26 6 0 38 45 11331
2014 Not a person with a disability 17 26 19 15 15 7 0 47 33 167930
2011 Person with a disability 13 23 16 17 24 7 0 39 44 11084
2011 Not a person with a disability 15 29 19 15 14 7 0 48 32 184711
2008 Person with a disability 12 24 15 17 23 8 0 39 44 9455
2008 Not a person with a disability 14 29 18 15 14 8 0 48 32 153983

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 25 15 20 22 4 0 40 44 11901
2017 Not a person with a disability 17 32 17 17 13 3 0 51 31 160621
2014 Person with a disability 12 26 16 20 23 3 0 39 45 11333
2014 Not a person with a disability 15 31 18 19 14 3 0 47 34 167866
2011 Person with a disability 11 27 15 21 22 3 0 39 45 11069
2011 Not a person with a disability 13 34 18 20 13 3 0 48 33 184566
2008 Person with a disability 11 31 14 23 18 3 0 43 42 9436
2008 Not a person with a disability 14 36 16 20 11 2 0 52 32 153968
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 36 18 12 9 2 0 59 22 11891
2017 Not a person with a disability 26 41 17 10 5 1 0 68 15 160622
2014 Person with a disability 23 34 18 12 10 2 0 58 23 11342
2014 Not a person with a disability 24 41 18 10 6 2 0 66 16 168050
2011 Person with a disability 23 37 17 12 9 2 0 61 22 11078
2011 Not a person with a disability 24 42 17 10 5 1 0 67 16 184657

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 36 37 13 6 4 3 1 76 11 11883
2017 Not a person with a disability 37 42 12 4 2 3 0 81 6 160431
2014 Person with a disability 39 36 11 6 4 3 1 78 10 11345
2014 Not a person with a disability 37 42 11 4 2 3 1 82 6 167973
2011 Person with a disability 35 36 13 7 4 3 1 74 12 11076
2011 Not a person with a disability 35 40 13 5 2 3 1 78 8 184579

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 32 12 11 10 3 1 67 21 11878
2017 Not a person with a disability 35 37 12 8 4 3 1 75 13 160453
2014 Person with a disability 36 31 10 10 9 3 1 70 19 11345
2014 Not a person with a disability 37 38 11 7 4 3 1 77 11 167999
2011 Person with a disability 33 31 11 10 10 4 1 67 21 11066
2011 Not a person with a disability 35 36 12 8 5 4 1 74 14 184496
2008 Person with a disability 30 32 12 10 11 4 1 65 23 9444
2008 Not a person with a disability 31 36 12 10 6 4 1 70 17 153968

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 22 30 18 13 11 4 1 55 26 11885
2017 Not a person with a disability 24 34 19 11 6 4 1 62 18 160569
2014 Person with a disability 24 29 18 12 12 4 1 56 25 11332
2014 Not a person with a disability 24 34 20 10 6 5 1 62 17 167992
2011 Person with a disability 18 30 20 14 12 5 1 51 28 11089
2011 Not a person with a disability 19 35 21 11 7 5 1 58 20 184619

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 19 14 17 27 7 2 37 48 11882
2017 Not a person with a disability 18 25 17 14 13 9 3 49 31 160474
2014 Person with a disability 15 19 13 17 28 6 1 36 49 11344
2014 Not a person with a disability 16 25 18 16 14 9 2 46 34 167983
2011 Person with a disability 13 18 15 17 28 8 2 34 50 11092
2011 Not a person with a disability 15 24 18 16 14 11 3 44 34 184721

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 59 17 9 3 3 2 6 83 7 11910
2017 Not a person with a disability 59 20 8 4 2 2 5 85 7 160754
2014 Person with a disability 59 17 9 3 3 2 6 83 7 11342
2014 Not a person with a disability 59 21 8 4 2 2 5 85 7 168019

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 65 17 8 2 2 3 3 87 5 11904
2017 Not a person with a disability 66 20 6 2 1 2 3 90 4 160676
2014 Person with a disability 64 16 8 2 2 3 4 87 5 11339
2014 Not a person with a disability 65 20 6 2 1 3 3 90 4 168000
2011 Person with a disability 65 17 8 2 2 3 3 87 4 11072
2011 Not a person with a disability 67 19 6 2 1 2 3 90 4 184687
2008 Person with a disability 65 17 7 2 2 3 3 87 5 9453
2008 Not a person with a disability 67 18 6 2 1 2 3 89 4 154012

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 16 26 16 18 21 3 1 44 40 11909
2017 Not a person with a disability 23 33 16 14 11 3 0 58 26 160607
2014 Person with a disability 16 24 15 18 23 3 1 41 43 11334
2014 Not a person with a disability 20 32 17 16 12 3 1 53 29 167981
2011 Person with a disability 17 27 16 17 21 2 1 45 39 11080
2011 Not a person with a disability 21 34 17 15 11 2 0 56 27 184758
2008 Person with a disability 15 30 16 17 20 2 0 46 38 9446
2008 Not a person with a disability 20 36 17 15 11 2 0 56 26 153984

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 19 14 18 32 3 3 34 52 11898
2017 Not a person with a disability 20 27 15 16 17 3 3 49 35 160650
2014 Person with a disability 12 17 12 18 35 2 2 31 56 11342
2014 Not a person with a disability 16 25 15 18 21 2 2 43 40 168019
2011 Person with a disability 11 19 13 18 35 2 2 32 55 11082
2011 Not a person with a disability 15 27 16 18 20 2 2 45 39 184724
2008 Person with a disability 12 24 13 18 30 2 2 37 50 9451
2008 Not a person with a disability 17 33 14 16 16 2 2 52 34 153875

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 15 29 20 16 16 4 0 46 33 11903
2017 Not a person with a disability 20 36 21 11 7 4 1 59 20 160661

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 30 17 7 8 4 1 66 16 11897
2017 Not a person with a disability 38 36 15 4 3 4 1 77 7 160561
2014 Person with a disability 36 30 15 7 7 4 1 69 15 11337
2014 Not a person with a disability 41 35 14 4 2 4 1 80 6 167955

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 29 35 14 11 9 2 0 66 20 11887
2017 Not a person with a disability 38 40 12 5 3 2 0 79 8 160632
2014 Person with a disability 32 31 15 11 9 2 0 64 21 11339
2014 Not a person with a disability 39 38 13 5 3 3 0 79 8 168032
2011 Person with a disability 25 32 16 12 12 3 0 59 24 11073
2011 Not a person with a disability 31 39 15 7 5 3 0 73 12 184649

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 32 34 12 11 10 0 0 67 21 11896
2017 Not a person with a disability 44 37 9 5 4 0 0 81 9 160717
2014 Person with a disability 34 32 13 11 11 0 0 66 21 11336
2014 Not a person with a disability 43 37 10 6 4 0 0 80 9 167921
2011 Person with a disability 29 33 14 12 11 1 0 63 23 11059
2011 Not a person with a disability 38 39 12 6 4 0 0 77 11 184401
2008 Person with a disability 26 36 14 12 12 1 0 62 24 9438
2008 Not a person with a disability 34 41 12 8 5 0 0 75 13 153934

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 26 27 18 13 15 1 0 53 29 11899
2017 Not a person with a disability 34 33 16 9 7 1 0 67 16 160563
2014 Person with a disability 23 28 17 15 16 1 0 52 31 11344
2014 Not a person with a disability 28 36 17 11 7 1 0 64 19 168054
2011 Person with a disability 23 29 19 14 14 1 0 53 28 11081
2011 Not a person with a disability 29 36 18 10 7 1 0 65 17 184668

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 30 17 15 14 1 0 54 29 11898
2017 Not a person with a disability 33 36 15 10 6 0 0 69 16 160632
2014 Person with a disability 22 30 17 16 15 0 0 53 31 11340
2014 Not a person with a disability 27 37 17 12 7 0 0 65 19 168008
2011 Person with a disability 22 31 17 15 14 0 0 54 29 11071
2011 Not a person with a disability 27 38 17 11 6 0 0 66 17 184515
2008 Person with a disability 22 34 16 15 13 1 0 56 28 9440
2008 Not a person with a disability 28 40 14 11 6 0 0 69 17 153966

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 21 18 13 17 5 1 49 32 11893
2017 Not a person with a disability 31 26 18 11 9 4 1 60 21 160622
2014 Person with a disability 26 21 17 14 17 4 1 49 33 11343
2014 Not a person with a disability 28 26 19 12 10 4 1 57 23 168025
2011 Person with a disability 27 22 16 14 17 4 1 51 32 11077
2011 Not a person with a disability 30 27 17 12 9 4 1 59 22 184622
2008 Person with a disability 23 25 16 15 15 5 1 51 32 9443
2008 Not a person with a disability 28 29 17 12 8 5 1 60 22 153937
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Person with a disability 29 35 36 11920
2017 Not a person with a disability 26 41 33 160813
2014 Person with a disability 29 36 35 11345
2014 Not a person with a disability 26 41 34 168029
2011 Person with a disability 29 38 33 11102
2011 Not a person with a disability 26 43 31 184915

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Person with a disability 21 25 30 8 7 9 3520
2017 Not a person with a disability 18 30 29 6 10 6 41871
2014 Person with a disability 21 25 30 11 9999 12 3243
2014 Not a person with a disability 18 32 30 10 9999 10 44046
2011 Person with a disability 22 25 34 9 9999 11 3272
2011 Not a person with a disability 19 33 31 8 9999 9 49752
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 37 63 11901
2017 Not a person with a disability 17 83 160609
2014 Person with a disability 37 63 11326
2014 Not a person with a disability 17 83 167799

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Person with a disability 52 4194
2017 Not a person with a disability 51 25462
2014 Person with a disability 52 4052
2014 Not a person with a disability 50 28007

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 73 4194
2017 Not a person with a disability 62 25462
2014 Person with a disability 71 4052
2014 Not a person with a disability 61 28007

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 7 4194
2017 Not a person with a disability 8 25462
2014 Person with a disability 7 4052
2014 Not a person with a disability 7 28007

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 5 4194
2017 Not a person with a disability 5 25462
2014 Person with a disability 5 4052
2014 Not a person with a disability 4 28007

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Person with a disability 7 4194
2017 Not a person with a disability 6 25462
2014 Person with a disability 7 4052
2014 Not a person with a disability 5 28007

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 4194
2017 Not a person with a disability 9 25462
2014 Person with a disability 11 4052
2014 Not a person with a disability 8 28007

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 4 4194
2017 Not a person with a disability 3 25462
2014 Person with a disability 5 4052
2014 Not a person with a disability 4 28007

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Person with a disability 44 4198
2017 Not a person with a disability 41 25486
2014 Person with a disability 43 4056
2014 Not a person with a disability 40 28036

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Person with a disability 48 4198
2017 Not a person with a disability 39 25486
2014 Person with a disability 47 4056
2014 Not a person with a disability 39 28036

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Person with a disability 54 4198
2017 Not a person with a disability 43 25486
2014 Person with a disability 56 4056
2014 Not a person with a disability 41 28036

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Person with a disability 47 4198
2017 Not a person with a disability 40 25486
2014 Person with a disability 49 4056
2014 Not a person with a disability 39 28036

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Person with a disability 37 4198
2017 Not a person with a disability 29 25486
2014 Person with a disability 38 4056
2014 Not a person with a disability 27 28036

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Person with a disability 58 4198
2017 Not a person with a disability 57 25486
2014 Person with a disability 58 4056
2014 Not a person with a disability 57 28036

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Person with a disability 41 4198
2017 Not a person with a disability 35 25486
2014 Person with a disability 41 4056
2014 Not a person with a disability 35 28036

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Person with a disability 3 4198
2017 Not a person with a disability 2 25486
2014 Person with a disability 3 4056
2014 Not a person with a disability 2 28036

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 4198
2017 Not a person with a disability 11 25486
2014 Person with a disability 9 4056
2014 Not a person with a disability 9 28036

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 4198
2017 Not a person with a disability 13 25486
2014 Person with a disability 17 4056
2014 Not a person with a disability 13 28036

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Person with a disability 59 4198
2017 Not a person with a disability 46 25486
2014 Person with a disability 59 4056
2014 Not a person with a disability 44 28036

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Person with a disability 30 4198
2017 Not a person with a disability 29 25486
2014 Person with a disability 30 4056
2014 Not a person with a disability 29 28036

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 19 4198
2017 Not a person with a disability 13 25486
2014 Person with a disability 20 4056
2014 Not a person with a disability 13 28036

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 52 4197
2017 Not a person with a disability 52 25476
2014 Person with a disability 51 4054
2014 Not a person with a disability 51 28030

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 31 4197
2017 Not a person with a disability 28 25476
2014 Person with a disability 30 4054
2014 Not a person with a disability 29 28030

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 12 4197
2017 Not a person with a disability 9 25476
2014 Person with a disability 12 4054
2014 Not a person with a disability 9 28030

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 33 4197
2017 Not a person with a disability 20 25476
2014 Person with a disability 34 4054
2014 Not a person with a disability 20 28030

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 14 4197
2017 Not a person with a disability 10 25476
2014 Person with a disability 14 4054
2014 Not a person with a disability 11 28030

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 14 4197
2017 Not a person with a disability 7 25476
2014 Person with a disability 13 4054
2014 Not a person with a disability 6 28030

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 13 4197
2017 Not a person with a disability 14 25476
2014 Person with a disability 14 4054
2014 Not a person with a disability 16 28030

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 14 4197
2017 Not a person with a disability 10 25476
2014 Person with a disability 14 4054
2014 Not a person with a disability 10 28030

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 23 4197
2017 Not a person with a disability 26 25476
2014 Person with a disability 22 4054
2014 Not a person with a disability 25 28030

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 3663
2017 Not a person with a disability 12 23800
2014 Person with a disability 10 3544
2014 Not a person with a disability 13 26268

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 12 3663
2017 Not a person with a disability 18 23800
2014 Person with a disability 11 3544
2014 Not a person with a disability 17 26268

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 3663
2017 Not a person with a disability 10 23800
2014 Person with a disability 9 3544
2014 Not a person with a disability 11 26268

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 6 3663
2017 Not a person with a disability 8 23800
2014 Person with a disability 6 3544
2014 Not a person with a disability 8 26268

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 3663
2017 Not a person with a disability 10 23800
2014 Person with a disability 9 3544
2014 Not a person with a disability 11 26268

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 12 3663
2017 Not a person with a disability 11 23800
2014 Person with a disability 10 3544
2014 Not a person with a disability 10 26268

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 12 3663
2017 Not a person with a disability 13 23800
2014 Person with a disability 11 3544
2014 Not a person with a disability 11 26268

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 11 3663
2017 Not a person with a disability 10 23800
2014 Person with a disability 10 3544
2014 Not a person with a disability 8 26268

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 18 3663
2017 Not a person with a disability 11 23800
2014 Person with a disability 17 3544
2014 Not a person with a disability 10 26268

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 32 3663
2017 Not a person with a disability 25 23800
2014 Person with a disability 32 3544
2014 Not a person with a disability 24 26268

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 13 3663
2017 Not a person with a disability 9 23800
2014 Person with a disability 12 3544
2014 Not a person with a disability 9 26268

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 54 3663
2017 Not a person with a disability 43 23800
2014 Person with a disability 55 3544
2014 Not a person with a disability 43 26268

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 3 3663
2017 Not a person with a disability 1 23800
2014 Person with a disability 3 3544
2014 Not a person with a disability 1 26268

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 58 3663
2017 Not a person with a disability 52 23800
2014 Person with a disability 59 3544
2014 Not a person with a disability 53 26268

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 2 3663
2017 Not a person with a disability 1 23800

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 3663
2017 Not a person with a disability 13 23800
2014 Person with a disability 16 3544
2014 Not a person with a disability 12 26268

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 93 7 4194
2017 Not a person with a disability 93 7 25467

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 15 19 12 19 18 4 36 39 11920
2017 Not a person with a disability 16 19 19 7 7 24 8 51 21 160813
2014 Person with a disability 14 16 19 11 18 18 4 37 38 11346
2014 Not a person with a disability 16 19 20 7 7 25 7 51 20 168010

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 25 17 11 15 7 1 53 28 11897
2017 Not a person with a disability 29 31 17 7 5 9 1 67 14 160623
2014 Person with a disability 22 24 18 11 14 8 1 52 28 11340
2014 Not a person with a disability 26 31 19 7 5 11 1 65 13 167952
2011 Person with a disability 26 31 16 11 11 5 0 60 23 11071
2011 Not a person with a disability 31 37 16 6 4 6 0 72 11 184579
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 33 45 8 5 2 2 4 83 8 11923
2017 Not a person with a disability 26 48 10 6 2 2 5 80 9 160866
2014 Person with a disability 33 46 9 5 2 1 4 83 7 11342
2014 Not a person with a disability 26 50 10 5 2 2 5 81 8 168024
2011 Person with a disability 33 47 8 5 2 1 4 84 7 11075
2011 Not a person with a disability 25 52 10 6 2 1 4 81 8 184682
2008 Person with a disability 32 46 8 6 3 1 4 83 9 9462
2008 Not a person with a disability 25 49 10 7 3 2 5 79 10 154162

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 11 22 21 12 11 16 6 43 30 11903
2017 Not a person with a disability 11 24 21 9 6 21 8 49 21 160567
2014 Person with a disability 11 22 22 13 12 15 6 41 32 11346
2014 Not a person with a disability 10 24 23 9 6 19 8 47 22 167974
2011 Person with a disability 10 24 21 13 12 14 5 43 31 11082
2011 Not a person with a disability 10 26 23 10 6 19 6 48 21 184613

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 28 13 6 5 9 4 72 13 11922
2017 Not a person with a disability 38 32 11 3 2 8 5 82 6 160833
2014 Person with a disability 33 29 14 6 5 8 4 71 14 11346
2014 Not a person with a disability 36 34 12 4 2 8 5 80 7 168016
2011 Person with a disability 33 30 13 7 5 8 4 71 14 11091
2011 Not a person with a disability 36 34 12 4 2 8 4 80 7 184718
2008 Person with a disability 29 33 13 7 5 8 4 71 14 9452
2008 Not a person with a disability 33 36 12 4 2 8 5 80 7 154059

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 27 15 9 9 11 4 61 21 11901
2017 Not a person with a disability 30 32 14 5 4 11 5 73 11 160551
2014 Person with a disability 23 26 16 10 9 11 4 58 23 11328
2014 Not a person with a disability 27 32 15 6 4 11 5 71 11 167907
2011 Person with a disability 24 28 15 10 9 10 4 60 22 11060
2011 Not a person with a disability 28 34 15 6 4 10 4 72 11 184415
2008 Person with a disability 23 29 14 12 10 7 4 59 25 9447
2008 Not a person with a disability 29 34 13 7 4 7 5 72 13 154014
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 25 75 11882
2017 Not a person with a disability 7 93 160496
2014 Person with a disability 26 74 11316
2014 Not a person with a disability 7 93 167743

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Person with a disability 38 2893
2017 Not a person with a disability 38 10749
2014 Person with a disability 39 2855
2014 Not a person with a disability 35 10787

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 85 2893
2017 Not a person with a disability 77 10749
2014 Person with a disability 85 2855
2014 Not a person with a disability 78 10787

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Person with a disability 4 2893
2017 Not a person with a disability 4 10749
2014 Person with a disability 3 2855
2014 Not a person with a disability 3 10787

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 3 2893
2017 Not a person with a disability 4 10749
2014 Person with a disability 3 2855
2014 Not a person with a disability 3 10787

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Person with a disability 8 2893
2017 Not a person with a disability 7 10749
2014 Person with a disability 8 2855
2014 Not a person with a disability 6 10787

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 7 2893
2017 Not a person with a disability 9 10749
2014 Person with a disability 7 2855
2014 Not a person with a disability 8 10787

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 7 2893
2017 Not a person with a disability 7 10749
2014 Person with a disability 10 2855
2014 Not a person with a disability 8 10787

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Person with a disability 14 2886
2017 Not a person with a disability 26 10704
2014 Person with a disability 11 2859
2014 Not a person with a disability 22 10778

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Person with a disability 11 2886
2017 Not a person with a disability 21 10704
2014 Person with a disability 10 2859
2014 Not a person with a disability 19 10778

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Person with a disability 8 2886
2017 Not a person with a disability 16 10704
2014 Person with a disability 6 2859
2014 Not a person with a disability 13 10778

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Person with a disability 5 2886
2017 Not a person with a disability 7 10704
2014 Person with a disability 5 2859
2014 Not a person with a disability 6 10778

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Person with a disability 22 2886
2017 Not a person with a disability 26 10704
2014 Person with a disability 19 2859
2014 Not a person with a disability 24 10778

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Person with a disability 19 2886
2017 Not a person with a disability 33 10704
2014 Person with a disability 15 2859
2014 Not a person with a disability 27 10778

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Person with a disability 5 2886
2017 Not a person with a disability 3 10704
2014 Person with a disability 3 2859
2014 Not a person with a disability 3 10778

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 2 2886
2017 Not a person with a disability 1 10704

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Person with a disability 7 2886
2017 Not a person with a disability 8 10704
2014 Person with a disability 6 2859
2014 Not a person with a disability 8 10778

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Person with a disability 12 2886
2017 Not a person with a disability 18 10704
2014 Person with a disability 12 2859
2014 Not a person with a disability 17 10778

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Person with a disability 1 2886
2017 Not a person with a disability 1 10704

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 Person with a disability 65 2886
2017 Not a person with a disability 3 10704
2014 Person with a disability 65 2859
2014 Not a person with a disability 4 10778

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Person with a disability 0 2886
2017 Not a person with a disability 0 10704
2014 Person with a disability 1 2859
2014 Not a person with a disability 1 10778

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 2886
2017 Not a person with a disability 21 10704
2014 Person with a disability 24 2859
2014 Not a person with a disability 32 10778

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 38 2892
2017 Not a person with a disability 29 10756
2014 Person with a disability 36 2856
2014 Not a person with a disability 27 10791

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 21 2892
2017 Not a person with a disability 15 10756
2014 Person with a disability 20 2856
2014 Not a person with a disability 14 10791

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 10 2892
2017 Not a person with a disability 5 10756
2014 Person with a disability 10 2856
2014 Not a person with a disability 5 10791

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 32 2892
2017 Not a person with a disability 15 10756
2014 Person with a disability 32 2856
2014 Not a person with a disability 16 10791

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 8 2892
2017 Not a person with a disability 5 10756
2014 Person with a disability 8 2856
2014 Not a person with a disability 5 10791

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 14 2892
2017 Not a person with a disability 6 10756
2014 Person with a disability 12 2856
2014 Not a person with a disability 6 10791

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 2892
2017 Not a person with a disability 9 10756
2014 Person with a disability 9 2856
2014 Not a person with a disability 10 10791

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 12 2892
2017 Not a person with a disability 7 10756
2014 Person with a disability 14 2856
2014 Not a person with a disability 8 10791

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 37 2892
2017 Not a person with a disability 51 10756
2014 Person with a disability 38 2856
2014 Not a person with a disability 51 10791

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 7 2518
2017 Not a person with a disability 6 10180
2014 Person with a disability 6 2491
2014 Not a person with a disability 6 10168

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 8 2518
2017 Not a person with a disability 15 10180
2014 Person with a disability 7 2491
2014 Not a person with a disability 12 10168

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 6 2518
2017 Not a person with a disability 4 10180
2014 Person with a disability 4 2491
2014 Not a person with a disability 4 10168

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 3 2518
2017 Not a person with a disability 3 10180
2014 Person with a disability 3 2491
2014 Not a person with a disability 3 10168

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 4 2518
2017 Not a person with a disability 3 10180
2014 Person with a disability 3 2491
2014 Not a person with a disability 3 10168

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 6 2518
2017 Not a person with a disability 5 10180
2014 Person with a disability 5 2491
2014 Not a person with a disability 5 10168

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 11 2518
2017 Not a person with a disability 9 10180
2014 Person with a disability 8 2491
2014 Not a person with a disability 7 10168

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 11 2518
2017 Not a person with a disability 10 10180
2014 Person with a disability 11 2491
2014 Not a person with a disability 9 10168

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 16 2518
2017 Not a person with a disability 9 10180
2014 Person with a disability 16 2491
2014 Not a person with a disability 8 10168

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 31 2518
2017 Not a person with a disability 22 10180
2014 Person with a disability 31 2491
2014 Not a person with a disability 21 10168

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 13 2518
2017 Not a person with a disability 9 10180
2014 Person with a disability 13 2491
2014 Not a person with a disability 8 10168

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Person with a disability 53 2518
2017 Not a person with a disability 42 10180
2014 Person with a disability 53 2491
2014 Not a person with a disability 42 10168

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 4 2518
2017 Not a person with a disability 2 10180
2014 Person with a disability 3 2491
2014 Not a person with a disability 2 10168

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 63 2518
2017 Not a person with a disability 61 10180
2014 Person with a disability 67 2491
2014 Not a person with a disability 65 10168

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Person with a disability 2 2518
2017 Not a person with a disability 1 10180

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 14 2518
2017 Not a person with a disability 13 10180
2014 Person with a disability 16 2491
2014 Not a person with a disability 13 10168

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 93 7 2898
2017 Not a person with a disability 92 8 10780

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 14 16 22 8 13 23 5 42 29 11906
2017 Not a person with a disability 18 18 20 3 3 30 7 58 10 160703
2014 Person with a disability 14 15 22 8 13 23 5 41 28 11341
2014 Not a person with a disability 17 18 21 3 3 31 7 56 10 167976

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 25 26 19 9 11 10 1 57 22 11889
2017 Not a person with a disability 31 32 17 4 3 12 2 73 8 160514
2014 Person with a disability 24 24 19 9 11 12 1 56 23 11337
2014 Not a person with a disability 29 30 18 4 3 15 2 71 8 167893
2011 Person with a disability 29 31 16 9 8 7 0 65 18 11078
2011 Not a person with a disability 35 36 14 4 2 8 0 78 6 184592
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 21 19 15 24 1 2 41 40 11871
2017 Not a person with a disability 22 24 20 14 18 0 2 47 33 160552

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 25 25 17 14 0 1 44 31 11876
2017 Not a person with a disability 19 27 26 15 10 0 1 47 26 160599

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 27 21 13 11 1 3 52 26 11853
2017 Not a person with a disability 26 29 22 12 8 1 3 57 20 160256

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 20 20 18 20 1 3 40 39 11884
2017 Not a person with a disability 21 23 22 16 14 1 2 46 31 160544

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 42 21 12 6 5 1 12 73 13 11833
2017 Not a person with a disability 44 24 13 6 4 1 9 75 11 160341

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 27 23 15 12 0 1 50 27 11840
2017 Not a person with a disability 29 30 21 11 7 0 1 60 18 160167

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 20 28 22 15 12 1 2 50 27 11849
2017 Not a person with a disability 27 32 22 11 6 1 2 61 17 160040

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 18 27 23 17 13 1 2 46 31 11846
2017 Not a person with a disability 23 31 23 14 8 1 2 55 21 160074

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 23 27 20 15 12 1 1 51 28 11853
2017 Not a person with a disability 28 31 20 11 7 1 2 61 19 160125

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 24 28 21 14 11 1 2 54 25 11813
2017 Not a person with a disability 29 32 21 11 6 1 2 61 17 159796

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 39 24 18 9 8 0 2 65 17 11886
2017 Not a person with a disability 53 24 13 5 3 0 2 78 9 160600

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 50 18 11 8 9 1 3 70 18 11875
2017 Not a person with a disability 70 13 6 4 3 1 3 87 7 160591

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 45 29 13 6 5 0 2 76 11 11877
2017 Not a person with a disability 54 27 10 4 2 0 2 83 6 160491

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 43 21 13 10 11 1 2 66 21 11878
2017 Not a person with a disability 58 20 9 5 4 0 2 80 10 160492

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 47 12 5 2 2 0 32 87 5 11837
2017 Not a person with a disability 54 13 5 2 1 0 25 89 4 160405

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 55 20 9 3 2 1 10 84 6 11780
2017 Not a person with a disability 63 19 7 2 1 0 7 88 4 159729

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 52 19 9 6 8 1 5 76 15 11882
2017 Not a person with a disability 62 17 7 4 5 1 4 82 10 160692

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 34 30 18 8 6 1 3 66 15 11875
2017 Not a person with a disability 50 29 12 4 2 0 3 82 6 160388

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 7 21 38 20 14 1 0 28 34 11911
2017 Not a person with a disability 12 31 38 13 6 0 0 43 19 160881

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 19 27 34 13 6 0 1 20 46 11880
2017 Not a person with a disability 8 19 40 22 10 0 0 33 27 160326

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 21 36 15 12 13 3 0 58 26 11902
2017 Not a person with a disability 25 41 16 9 5 4 0 68 15 160633

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 13 27 17 18 23 2 0 41 42 11902
2017 Not a person with a disability 18 38 17 14 10 2 0 58 24 160683
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 56 44 11896
2017 Not a person with a disability 14 86 160621
2014 Person with a disability 56 44 11327
2014 Not a person with a disability 13 87 167671

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Person with a disability 83 17 6668
2017 Not a person with a disability 76 24 22565
2014 Person with a disability 81 19 6336
2014 Not a person with a disability 77 23 20777

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 40 35 6 12 7 1 0 75 19 5552
2017 Not a person with a disability 48 35 6 6 3 0 1 85 9 17386
2014 Person with a disability 43 31 6 12 7 0 0 75 19 5188
2014 Not a person with a disability 52 33 6 6 2 0 1 85 9 16044
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 28 22 18 11 15 5 1 30 70 11916
2017 Not a person with a disability 30 24 19 11 12 4 1 31 69 160882

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 24 7730
2017 Not a person with a disability 22 103104

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 33 7730
2017 Not a person with a disability 34 103104

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 21 7730
2017 Not a person with a disability 18 103104

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Person with a disability 43 7730
2017 Not a person with a disability 48 103104

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Person with a disability 9 7730
2017 Not a person with a disability 6 103104

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Person with a disability 43 7730
2017 Not a person with a disability 40 103104

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Person with a disability 6 40 17 12 5 20 7558
2017 Not a person with a disability 7 49 18 10 4 13 101142

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 10 18 15 16 30 2 8 31 52 7776
2017 Not a person with a disability 11 22 16 17 23 2 9 37 45 103865

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Person with a disability 4 9 12 15 50 2 8 14 73 7764
2017 Not a person with a disability 4 10 13 17 44 3 9 16 70 103825
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