2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - WP

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 21 52 6 16 6 0 0 73 22 2270
2017 WP-01 27 46 3 24 0 0 0 73 24 37
2017 WP-02 26 49 6 12 7 0 0 74 19 253
2017 WP-03 20 53 8 14 6 0 0 73 20 255
2017 WP-04 20 51 5 18 6 0 0 71 24 1356
2017 WP-05 22 57 4 12 5 0 0 79 17 292
2017 WP-06 23 61 7 9 0 0 0 84 9 42
2014 WP 21 50 6 17 6 0 0 71 23 2343
2014 WP-01 10 73 0 16 0 0 0 84 16 11
2014 WP-02 22 44 5 17 12 0 0 67 28 160
2014 WP-03 19 48 6 18 7 0 0 68 25 217
2014 WP-04 19 50 6 18 6 0 0 69 25 1516
2014 WP-05 26 52 5 14 3 0 0 79 17 356
2014 WP-06 37 47 0 14 2 0 0 84 16 56
2011 WP 25 51 5 14 5 0 0 76 19 2569
2011 WP-01 33 33 7 20 7 0 0 67 26 15
2011 WP-02 16 47 5 22 10 0 0 63 32 209
2011 WP-03 16 50 7 22 5 0 0 66 27 254
2011 WP-04 26 52 4 13 5 0 0 78 18 1627
2011 WP-05 30 52 5 9 3 0 0 82 12 385
2011 WP-06 43 47 2 6 2 0 0 90 8 49
2008 WP 24 53 4 13 5 0 0 77 18 2227
2008 WP-02 28 48 5 13 5 0 0 77 18 223
2008 WP-03 23 46 7 15 9 0 0 69 24 162
2008 WP-04 22 54 5 13 6 0 0 76 19 1391
2008 WP-05 32 53 2 11 2 0 0 84 13 321
2008 WP-06 38 52 0 8 2 0 0 90 10 70

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 71 22 3 2 1 0 1 94 3 2259
2017 WP-01 70 22 0 8 0 0 0 92 8 36
2017 WP-02 76 18 4 2 0 0 0 94 2 252
2017 WP-03 67 24 4 2 1 1 2 93 3 252
2017 WP-04 71 23 3 2 1 0 1 94 3 1351
2017 WP-05 73 20 2 2 2 0 0 93 4 291
2017 WP-06 68 25 2 2 3 0 0 93 5 42
2014 WP 71 22 3 2 1 0 1 94 3 2343
2014 WP-01 58 26 0 16 0 0 0 84 16 11
2014 WP-02 72 23 2 2 1 0 1 96 3 160
2014 WP-03 72 21 2 3 0 0 1 95 3 217
2014 WP-04 70 22 3 3 1 0 1 93 4 1516
2014 WP-05 74 20 3 1 1 0 1 95 2 356
2014 WP-06 77 20 2 0 1 0 0 97 1 56
2011 WP 76 18 2 2 1 0 0 95 3 2568
2011 WP-01 67 20 7 7 0 0 0 87 7 15
2011 WP-02 75 15 3 2 1 0 1 93 4 208
2011 WP-03 75 18 2 2 2 0 0 94 4 254
2011 WP-04 76 18 2 2 1 0 0 95 3 1627
2011 WP-05 75 18 2 2 1 1 1 95 3 385
2011 WP-06 82 12 2 2 2 0 0 94 4 49
2008 WP 77 17 2 2 1 0 1 95 3 2224
2008 WP-02 78 14 4 1 2 0 0 93 4 223
2008 WP-03 65 26 4 4 1 0 1 91 5 162
2008 WP-04 77 18 2 2 1 0 1 95 3 1389
2008 WP-05 81 16 1 1 0 0 1 98 1 320
2008 WP-06 83 11 0 2 4 0 0 94 6 70

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 72 17 4 4 2 0 1 90 6 2270
2017 WP-01 73 13 5 8 0 0 0 87 8 37
2017 WP-02 74 15 3 4 2 0 1 91 7 253
2017 WP-03 70 18 5 4 2 0 2 89 6 255
2017 WP-04 72 17 3 3 2 0 1 91 6 1356
2017 WP-05 69 20 4 4 3 0 0 89 7 292
2017 WP-06 74 14 3 7 3 0 0 88 9 42
2014 WP 72 18 4 4 2 0 1 90 6 2341
2014 WP-01 55 18 10 16 0 0 0 73 16 11
2014 WP-02 70 17 5 4 3 0 2 89 6 159
2014 WP-03 78 15 2 1 1 0 2 95 3 217
2014 WP-04 71 19 4 3 2 0 1 91 5 1515
2014 WP-05 72 15 4 6 3 0 1 87 8 356
2014 WP-06 81 11 2 0 4 0 2 94 5 56
2011 WP 76 15 3 3 2 0 1 92 5 2567
2011 WP-01 87 0 0 13 0 0 0 87 13 15
2011 WP-02 75 11 3 6 2 0 1 88 9 209
2011 WP-03 78 14 4 2 2 0 0 92 3 254
2011 WP-04 77 15 3 3 2 0 1 92 5 1625
2011 WP-05 71 19 3 3 2 1 1 92 5 385
2011 WP-06 84 8 2 4 2 0 0 92 6 49
2008 WP 78 13 3 3 2 0 1 92 6 2224
2008 WP-02 75 11 4 6 4 0 0 86 10 222
2008 WP-03 71 20 4 3 1 0 1 92 4 162
2008 WP-04 80 12 3 3 2 0 1 93 5 1390
2008 WP-05 76 13 2 5 2 0 1 91 7 320
2008 WP-06 74 17 0 6 3 0 0 92 8 70

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 29 37 7 17 10 0 0 66 27 2267
2017 WP-01 33 38 5 22 3 0 0 70 24 37
2017 WP-02 40 33 5 13 8 0 0 73 21 252
2017 WP-03 24 36 5 19 16 0 0 60 35 255
2017 WP-04 27 36 9 18 10 0 0 63 28 1355
2017 WP-05 33 41 5 12 8 0 0 75 20 291
2017 WP-06 52 27 7 9 5 0 0 79 14 42
2014 WP 31 34 7 17 11 0 0 65 28 2340
2014 WP-01 29 63 0 0 8 0 0 92 8 11
2014 WP-02 35 36 8 13 9 0 0 70 21 158
2014 WP-03 23 28 7 29 14 0 0 50 43 217
2014 WP-04 29 35 7 17 12 0 0 64 29 1515
2014 WP-05 39 33 8 13 7 0 0 72 20 356
2014 WP-06 51 31 10 5 4 0 0 81 9 56
2011 WP 31 35 7 15 12 0 0 66 27 2566
2011 WP-01 40 20 7 13 20 0 0 60 33 15
2011 WP-02 33 36 6 19 7 0 0 69 26 210
2011 WP-03 24 32 7 20 17 0 0 56 38 253
2011 WP-04 29 36 7 15 13 0 0 65 28 1624
2011 WP-05 37 37 8 10 8 0 0 74 18 385
2011 WP-06 63 31 2 2 2 0 0 94 4 49

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 13 41 11 22 13 0 0 54 35 2269
2017 WP-01 19 35 13 27 5 0 0 54 32 37
2017 WP-02 16 40 11 23 10 0 0 56 33 252
2017 WP-03 13 40 13 19 14 0 0 54 33 255
2017 WP-04 13 40 11 22 14 0 0 53 36 1356
2017 WP-05 11 46 8 24 11 0 0 57 35 292
2017 WP-06 26 53 7 9 5 0 0 79 14 42
2014 WP 14 38 13 23 12 0 0 52 35 2341
2014 WP-01 10 73 0 0 16 0 0 84 16 11
2014 WP-02 9 32 13 24 22 0 0 41 46 160
2014 WP-03 15 35 13 21 15 0 0 50 37 217
2014 WP-04 13 39 13 23 12 0 0 52 35 1515
2014 WP-05 16 41 11 24 8 0 0 57 32 356
2014 WP-06 38 33 6 20 1 0 2 72 22 55
2011 WP 20 45 10 17 8 0 0 66 24 2567
2011 WP-01 33 33 7 7 20 0 0 67 27 15
2011 WP-02 6 38 11 30 14 0 0 45 44 211
2011 WP-03 23 37 12 16 11 0 1 61 27 254
2011 WP-04 20 47 9 16 7 0 0 67 24 1623
2011 WP-05 21 51 11 13 4 0 0 72 17 385
2011 WP-06 43 37 10 8 2 0 0 80 10 49
2008 WP 18 48 11 15 8 0 0 66 23 2227
2008 WP-02 14 47 13 18 8 0 0 61 26 223
2008 WP-03 21 37 14 15 11 0 1 59 27 162
2008 WP-04 18 50 9 15 8 0 0 68 23 1391
2008 WP-05 19 45 12 18 6 0 1 64 24 321
2008 WP-06 20 51 10 14 4 0 0 72 19 70

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 52 36 6 4 1 0 0 88 5 2267
2017 WP-01 19 35 11 27 8 0 0 54 35 37
2017 WP-02 39 42 9 8 2 0 0 81 9 252
2017 WP-03 52 36 5 5 2 0 0 88 7 254
2017 WP-04 54 36 7 2 1 0 0 90 3 1355
2017 WP-05 56 34 4 4 1 0 0 90 6 292
2017 WP-06 70 30 0 0 0 0 0 100 0 42
2014 WP 53 36 6 3 2 0 0 89 5 2342
2014 WP-01 36 27 29 0 8 0 0 63 8 11
2014 WP-02 42 39 7 9 3 0 0 81 12 160
2014 WP-03 53 36 7 1 3 0 0 89 5 217
2014 WP-04 55 36 5 2 2 0 0 90 4 1515
2014 WP-05 52 38 6 3 1 0 0 90 4 356
2014 WP-06 59 33 5 3 0 0 0 91 3 56
2011 WP 53 36 5 4 2 0 0 89 6 2567
2011 WP-01 66 13 7 0 13 0 0 80 13 15
2011 WP-02 37 43 11 6 2 0 0 81 8 209
2011 WP-03 57 28 6 5 5 0 0 85 9 253
2011 WP-04 53 36 5 4 2 0 0 90 5 1627
2011 WP-05 54 36 4 4 2 0 0 90 5 384
2011 WP-06 53 35 6 2 4 0 0 88 6 49
2008 WP 46 41 6 5 2 0 0 87 7 2228
2008 WP-02 41 38 8 10 3 0 0 79 13 223
2008 WP-03 47 42 4 4 2 0 0 89 7 162
2008 WP-04 46 42 6 4 2 0 0 88 6 1392
2008 WP-05 47 41 6 5 1 0 0 87 6 321
2008 WP-06 58 31 3 5 3 0 0 89 8 70

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 58 34 4 3 2 0 0 92 5 2266
2017 WP-01 33 27 13 19 8 0 0 60 27 37
2017 WP-02 47 40 5 7 2 0 0 87 8 253
2017 WP-03 52 37 6 3 1 0 0 89 5 255
2017 WP-04 61 32 3 2 2 0 0 93 4 1353
2017 WP-05 60 33 3 3 1 0 0 93 4 291
2017 WP-06 60 40 0 0 0 0 0 100 0 42
2014 WP 59 32 3 3 2 0 0 92 5 2339
2014 WP-01 45 27 21 8 0 0 0 71 8 11
2014 WP-02 48 38 4 6 4 0 0 86 10 160
2014 WP-03 56 31 4 6 3 0 0 87 8 217
2014 WP-04 62 32 3 2 2 0 0 93 4 1512
2014 WP-05 57 36 3 3 1 0 0 93 4 356
2014 WP-06 60 31 5 3 0 0 0 91 3 56
2011 WP 57 36 3 3 1 0 0 93 4 2570
2011 WP-01 60 27 7 0 7 0 0 87 7 15
2011 WP-02 46 40 3 7 3 0 0 87 10 211
2011 WP-03 58 31 4 5 3 0 0 88 8 254
2011 WP-04 59 35 3 2 1 0 0 94 3 1626
2011 WP-05 56 39 3 1 0 0 0 96 2 385
2011 WP-06 55 39 2 4 0 0 0 94 4 49
2008 WP 53 39 4 3 1 0 0 92 4 2229
2008 WP-02 42 42 5 7 3 0 0 85 10 224
2008 WP-03 50 40 4 4 3 0 0 90 7 162
2008 WP-04 56 37 4 2 1 0 0 93 3 1392
2008 WP-05 51 40 5 3 1 0 0 91 4 321
2008 WP-06 52 44 1 1 2 0 0 96 3 70

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 24 40 10 19 8 0 0 64 26 2268
2017 WP-01 41 30 11 16 3 0 0 70 19 37
2017 WP-02 38 35 8 13 6 0 0 73 19 252
2017 WP-03 26 40 10 16 8 0 0 66 24 255
2017 WP-04 19 40 10 21 9 0 0 59 31 1355
2017 WP-05 28 44 9 15 4 0 0 72 19 292
2017 WP-06 57 36 5 2 0 0 0 93 2 42
2014 WP 23 42 11 16 7 0 0 66 23 2340
2014 WP-01 55 8 29 8 0 0 0 63 8 11
2014 WP-02 31 38 7 18 6 0 0 69 24 160
2014 WP-03 26 39 10 17 8 0 0 66 24 217
2014 WP-04 19 43 12 18 8 0 0 62 26 1514
2014 WP-05 30 46 10 10 4 0 0 76 14 355
2014 WP-06 50 42 4 3 1 0 0 92 5 56

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 28 36 11 13 12 0 0 64 25 2265
2017 WP-01 43 38 11 3 5 0 0 81 8 37
2017 WP-02 35 38 8 9 9 0 0 73 18 253
2017 WP-03 37 35 9 8 10 0 0 73 18 255
2017 WP-04 25 34 11 15 15 0 0 59 30 1352
2017 WP-05 28 41 10 11 9 1 0 69 21 291
2017 WP-06 45 39 5 7 4 0 0 84 11 42
2014 WP 26 36 13 14 11 0 0 62 25 2340
2014 WP-01 39 16 37 8 0 0 0 55 8 11
2014 WP-02 26 34 9 19 12 0 0 60 31 160
2014 WP-03 31 33 15 10 10 0 0 65 20 217
2014 WP-04 24 36 14 14 12 0 0 60 26 1513
2014 WP-05 31 37 10 12 9 0 0 68 22 356
2014 WP-06 45 34 7 7 5 0 2 80 12 56
2011 WP 28 39 12 12 8 0 0 68 21 2567
2011 WP-01 27 33 13 7 20 0 0 60 27 15
2011 WP-02 24 41 9 15 10 0 0 65 26 211
2011 WP-03 28 41 10 10 10 0 0 70 20 253
2011 WP-04 29 37 12 13 8 0 0 67 21 1626
2011 WP-05 25 47 11 11 6 0 0 72 17 383
2011 WP-06 45 31 14 4 4 0 2 77 8 49

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 17 21 11 16 30 1 5 40 48 2267
2017 WP-01 57 16 16 3 5 0 3 75 8 37
2017 WP-02 28 20 14 11 20 2 5 51 33 253
2017 WP-03 25 25 10 11 21 1 8 54 34 255
2017 WP-04 14 19 11 17 33 1 5 35 53 1353
2017 WP-05 15 24 10 18 32 0 2 40 51 292
2017 WP-06 18 26 15 17 19 2 3 46 38 42
2014 WP 16 20 10 17 33 1 4 37 52 2343
2014 WP-01 21 53 10 8 8 0 0 74 16 11
2014 WP-02 26 18 11 12 25 2 6 47 41 160
2014 WP-03 24 25 10 10 26 1 3 52 38 217
2014 WP-04 13 19 10 18 35 1 4 33 56 1516
2014 WP-05 17 24 9 19 29 0 2 42 49 356
2014 WP-06 21 14 9 16 33 2 5 37 53 56
2011 WP 19 23 9 17 28 1 3 45 46 2564
2011 WP-01 27 27 7 7 26 0 7 57 35 15
2011 WP-02 20 19 7 16 32 0 7 42 51 209
2011 WP-03 35 19 6 15 22 1 2 56 38 253
2011 WP-04 17 24 10 17 28 1 3 42 47 1624
2011 WP-05 19 28 6 19 27 0 1 47 46 385
2011 WP-06 23 25 6 10 27 0 8 52 41 48
2008 WP 17 25 8 19 28 1 2 44 48 2226
2008 WP-02 26 20 9 23 18 1 3 48 43 223
2008 WP-03 28 34 6 15 15 1 2 63 31 162
2008 WP-04 15 24 8 19 30 1 2 41 51 1390
2008 WP-05 18 28 7 17 27 1 2 48 45 321
2008 WP-06 12 27 9 14 31 0 7 42 48 70

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 33 48 8 7 3 0 0 82 10 2271
2017 WP-01 22 32 27 16 3 0 0 54 19 37
2017 WP-02 47 40 6 6 2 0 0 86 7 253
2017 WP-03 34 47 8 7 3 0 0 81 10 255
2017 WP-04 31 49 8 8 4 0 0 81 11 1357
2017 WP-05 32 54 6 4 4 0 0 86 8 292
2017 WP-06 51 47 0 3 0 0 0 97 3 42
2014 WP 33 47 9 7 4 0 0 80 11 2343
2014 WP-01 0 71 21 0 8 0 0 71 8 11
2014 WP-02 38 37 10 14 2 0 0 74 16 160
2014 WP-03 36 43 9 6 5 0 0 79 12 217
2014 WP-04 33 48 9 6 4 0 0 81 10 1516
2014 WP-05 31 48 10 8 3 0 0 79 11 356
2014 WP-06 39 51 3 7 0 0 0 90 7 56
2011 WP 39 43 8 7 3 0 0 82 10 2567
2011 WP-01 60 27 7 0 7 0 0 87 7 15
2011 WP-02 36 43 8 10 3 0 0 79 13 211
2011 WP-03 43 38 8 6 6 0 0 81 12 253
2011 WP-04 38 43 9 7 3 0 0 82 10 1624
2011 WP-05 39 44 7 7 3 0 0 84 9 385
2011 WP-06 45 39 6 6 4 0 0 84 10 49
2008 WP 40 43 8 6 4 0 0 82 10 2202
2008 WP-02 43 40 8 7 2 0 0 83 9 219
2008 WP-03 46 37 9 4 4 0 0 84 8 162
2008 WP-04 37 44 8 7 4 0 0 81 10 1374
2008 WP-05 43 40 7 7 3 0 0 83 10 319
2008 WP-06 57 35 2 2 4 0 0 93 6 69

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 17 35 16 19 14 0 0 51 33 2270
2017 WP-01 19 38 22 11 11 0 0 57 22 37
2017 WP-02 22 35 16 16 11 0 0 57 27 253
2017 WP-03 23 37 13 16 11 0 0 60 27 255
2017 WP-04 14 33 17 21 16 0 0 46 37 1356
2017 WP-05 16 42 16 15 11 0 0 58 26 292
2017 WP-06 40 35 10 12 3 0 0 76 15 42
2014 WP 15 36 15 20 14 0 0 51 34 2343
2014 WP-01 10 18 29 34 8 0 0 29 42 11
2014 WP-02 12 33 18 24 14 0 0 45 37 160
2014 WP-03 23 31 13 17 16 0 0 54 33 217
2014 WP-04 13 35 15 21 14 0 0 49 36 1516
2014 WP-05 15 43 16 16 11 0 0 58 27 356
2014 WP-06 33 40 7 14 5 0 0 74 19 56
2011 WP 15 38 14 19 13 0 0 54 32 2570
2011 WP-01 27 27 20 6 20 0 0 53 26 15
2011 WP-02 10 34 12 22 22 0 0 44 44 210
2011 WP-03 18 39 13 17 14 0 0 57 31 254
2011 WP-04 15 37 15 19 13 0 0 52 33 1627
2011 WP-05 15 46 14 16 9 0 0 62 24 385
2011 WP-06 18 47 12 16 6 0 0 65 22 49

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 26 47 11 11 5 0 0 73 16 2270
2017 WP-01 38 46 11 3 3 0 0 84 5 37
2017 WP-02 32 41 14 9 4 0 0 73 13 253
2017 WP-03 25 42 12 14 6 0 0 68 20 255
2017 WP-04 25 49 10 12 4 0 0 74 16 1356
2017 WP-05 25 49 11 11 5 0 0 73 16 292
2017 WP-06 39 49 7 5 0 0 0 88 5 42

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 36 46 9 6 3 0 0 82 9 2266
2017 WP-01 43 40 13 0 3 0 0 84 3 37
2017 WP-02 45 41 9 4 1 0 0 86 5 253
2017 WP-03 29 49 12 7 4 0 0 77 11 253
2017 WP-04 34 46 9 7 4 0 0 81 10 1355
2017 WP-05 40 47 6 4 3 0 0 87 7 292
2017 WP-06 55 40 5 0 0 0 0 95 0 42
2014 WP 35 43 10 7 4 0 0 78 11 2343
2014 WP-01 16 29 39 8 8 0 0 45 16 11
2014 WP-02 27 41 11 12 8 0 0 68 20 160
2014 WP-03 41 36 10 9 4 0 0 77 13 217
2014 WP-04 33 44 11 7 5 0 0 78 11 1516
2014 WP-05 40 47 7 4 2 0 0 87 5 356
2014 WP-06 57 36 2 5 0 0 0 93 5 56
2011 WP 34 46 9 7 4 0 0 80 11 2571
2011 WP-01 53 33 0 0 13 0 0 87 13 15
2011 WP-02 29 43 9 13 5 1 0 73 18 211
2011 WP-03 37 42 10 7 4 0 0 79 11 254
2011 WP-04 32 47 10 7 3 0 0 80 10 1627
2011 WP-05 37 49 6 5 3 1 0 86 8 385
2011 WP-06 53 35 8 0 4 0 0 88 4 49
2008 WP 45 40 8 4 2 0 0 86 7 2225
2008 WP-02 50 36 6 6 2 0 0 87 8 222
2008 WP-03 44 38 8 3 4 2 0 84 7 162
2008 WP-04 43 41 8 4 3 0 0 85 7 1390
2008 WP-05 49 39 8 3 1 0 0 88 4 321
2008 WP-06 64 30 3 1 2 0 0 94 3 70

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 18 37 15 16 14 0 0 55 30 2265
2017 WP-01 30 35 11 16 8 0 0 65 24 37
2017 WP-02 25 38 14 12 11 0 0 63 23 253
2017 WP-03 23 37 14 11 15 0 0 59 26 252
2017 WP-04 16 34 16 18 15 0 0 50 34 1354
2017 WP-05 17 45 14 15 9 0 0 62 24 292
2017 WP-06 36 44 10 10 0 0 0 80 10 42

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 54 37 6 2 1 0 0 91 3 2266
2017 WP-01 46 35 13 5 0 0 0 81 5 37
2017 WP-02 67 29 3 1 0 0 0 96 1 253
2017 WP-03 55 35 6 2 1 0 0 90 4 255
2017 WP-04 52 38 6 3 1 0 0 91 3 1353
2017 WP-05 53 39 6 1 1 0 0 92 2 291
2017 WP-06 65 35 0 0 0 0 0 100 0 42
2014 WP 60 31 6 2 1 0 0 91 3 2339
2014 WP-01 55 16 21 8 0 0 0 71 8 11
2014 WP-02 65 27 5 2 1 0 0 92 3 160
2014 WP-03 68 23 5 2 2 0 0 90 4 217
2014 WP-04 58 33 6 2 2 0 0 91 3 1513
2014 WP-05 59 33 5 2 1 0 0 92 3 355
2014 WP-06 77 16 3 3 0 0 0 93 3 56
2011 WP 61 32 4 1 1 0 0 93 2 2568
2011 WP-01 66 20 7 0 7 0 0 87 7 15
2011 WP-02 66 29 2 2 0 0 0 95 2 211
2011 WP-03 62 29 6 3 0 0 0 91 4 254
2011 WP-04 61 32 5 1 1 0 0 93 2 1624
2011 WP-05 62 33 4 0 1 0 0 95 2 385
2011 WP-06 59 33 2 6 0 0 0 92 6 49

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 17 38 13 19 12 0 0 55 31 2264
2017 WP-01 11 43 16 13 13 0 3 56 28 37
2017 WP-02 22 40 10 16 11 0 0 63 27 252
2017 WP-03 25 39 13 13 10 0 0 64 23 254
2017 WP-04 13 36 15 23 13 0 0 49 36 1353
2017 WP-05 20 49 10 15 7 0 0 69 21 291
2017 WP-06 51 39 4 5 0 0 0 90 5 42
2014 WP 12 36 14 22 16 0 0 48 38 2342
2014 WP-01 21 29 18 32 0 0 0 50 32 11
2014 WP-02 10 35 12 21 22 0 0 45 43 159
2014 WP-03 20 34 11 21 14 0 0 54 35 217
2014 WP-04 9 35 15 23 18 0 0 44 40 1516
2014 WP-05 15 42 12 20 10 0 0 58 30 356
2014 WP-06 35 46 5 7 7 0 0 81 14 56
2011 WP 22 40 13 15 10 0 0 62 25 2565
2011 WP-01 33 20 20 7 20 0 0 53 27 15
2011 WP-02 17 39 11 20 14 0 0 56 34 210
2011 WP-03 29 38 11 11 11 0 0 67 22 254
2011 WP-04 20 39 14 17 10 0 0 59 27 1623
2011 WP-05 29 46 9 10 5 0 0 75 16 384
2011 WP-06 45 43 6 4 2 0 0 88 6 49

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 19 35 18 17 11 0 0 54 28 2267
2017 WP-01 19 22 27 19 11 0 3 42 30 37
2017 WP-02 23 35 18 13 11 0 0 58 24 253
2017 WP-03 28 40 14 9 8 0 0 69 17 255
2017 WP-04 14 33 19 21 13 0 0 47 33 1353
2017 WP-05 25 42 14 12 6 0 0 67 19 292
2017 WP-06 58 26 5 12 0 0 0 83 12 42
2014 WP 17 34 17 18 13 0 0 52 31 2343
2014 WP-01 10 18 21 50 0 0 0 29 50 11
2014 WP-02 14 32 15 19 19 1 0 47 37 160
2014 WP-03 32 33 15 12 7 0 0 65 19 217
2014 WP-04 13 34 19 20 14 0 0 47 34 1516
2014 WP-05 22 39 14 16 9 0 0 61 25 356
2014 WP-06 34 37 12 13 3 0 0 71 16 56

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 19 37 17 17 11 0 0 56 27 2265
2017 WP-01 27 35 22 11 5 0 0 62 16 37
2017 WP-02 28 40 13 11 8 0 0 68 19 253
2017 WP-03 23 38 17 13 9 0 0 61 22 255
2017 WP-04 16 34 18 20 12 0 0 50 32 1351
2017 WP-05 21 43 15 13 8 0 0 64 21 292
2017 WP-06 38 50 5 6 0 0 0 89 6 42
2014 WP 17 36 17 17 12 0 0 54 29 2341
2014 WP-01 10 45 21 24 0 0 0 55 24 11
2014 WP-02 15 36 12 19 19 0 0 51 38 159
2014 WP-03 26 29 16 18 10 0 0 56 29 217
2014 WP-04 15 37 19 18 12 0 0 52 30 1516
2014 WP-05 22 39 17 14 7 0 0 62 21 356
2014 WP-06 43 32 7 9 8 0 0 75 18 56
2011 WP 25 42 14 12 6 0 0 67 19 2564
2011 WP-01 29 21 14 7 29 0 0 50 36 14
2011 WP-02 15 38 10 20 17 0 0 54 37 211
2011 WP-03 29 41 15 11 4 0 0 70 15 253
2011 WP-04 25 43 14 13 6 0 0 68 19 1623
2011 WP-05 26 47 15 9 3 1 0 74 12 385
2011 WP-06 46 31 10 8 4 0 0 77 12 48

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 38 44 10 5 2 0 0 83 7 2266
2017 WP-01 22 43 19 13 3 0 0 65 16 37
2017 WP-02 46 37 12 3 2 0 0 84 5 253
2017 WP-03 41 44 6 6 2 0 0 85 8 255
2017 WP-04 36 47 11 5 2 0 0 82 7 1352
2017 WP-05 42 43 8 4 2 0 0 85 7 292
2017 WP-06 58 37 5 0 0 0 0 95 0 42
2014 WP 42 42 9 5 2 0 0 84 7 2338
2014 WP-01 12 47 21 12 9 0 0 59 21 10
2014 WP-02 43 31 10 14 2 0 0 73 16 160
2014 WP-03 48 38 7 4 2 0 0 86 6 217
2014 WP-04 42 43 8 4 3 0 0 85 7 1514
2014 WP-05 40 42 11 4 2 0 0 83 6 355
2014 WP-06 48 40 7 5 0 0 0 88 5 56
2011 WP 42 44 7 5 2 0 0 86 7 2569
2011 WP-01 60 27 7 0 7 0 0 87 7 15
2011 WP-02 36 47 7 7 2 1 0 84 9 211
2011 WP-03 51 36 5 5 3 0 0 87 7 253
2011 WP-04 42 44 8 5 2 0 0 86 7 1626
2011 WP-05 41 49 5 2 2 0 0 91 4 385
2011 WP-06 45 39 8 8 0 0 0 84 8 49
2008 WP 44 43 6 4 2 0 0 88 6 2226
2008 WP-02 45 41 6 5 3 0 0 86 8 223
2008 WP-03 50 42 4 2 2 0 0 92 4 162
2008 WP-04 42 45 7 4 2 0 0 87 6 1391
2008 WP-05 47 41 5 5 2 0 0 87 7 320
2008 WP-06 58 33 4 2 3 0 0 92 4 70

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 21 33 22 14 9 0 0 55 23 2270
2017 WP-01 65 19 3 0 3 0 11 94 3 37
2017 WP-02 18 28 19 18 16 0 0 47 34 252
2017 WP-03 33 31 20 12 3 0 0 65 15 255
2017 WP-04 20 34 23 13 9 0 0 54 23 1357
2017 WP-05 15 36 27 13 9 0 0 51 22 292
2017 WP-06 19 32 17 24 9 0 0 50 33 42
2014 WP 21 32 24 12 10 0 0 53 23 2343
2014 WP-01 31 24 10 16 18 0 0 55 34 11
2014 WP-02 10 14 22 17 37 0 0 24 54 160
2014 WP-03 31 32 21 10 5 0 0 64 15 217
2014 WP-04 22 34 25 11 8 0 0 56 19 1517
2014 WP-05 17 35 22 14 10 0 0 53 25 355
2014 WP-06 23 20 24 28 6 0 0 43 33 56
2011 WP 20 30 25 13 12 0 0 50 25 2568
2011 WP-01 13 34 20 7 27 0 0 47 33 15
2011 WP-02 10 10 27 15 37 0 0 21 52 210
2011 WP-03 29 32 24 8 8 0 0 61 15 254
2011 WP-04 21 33 24 12 9 0 0 54 21 1625
2011 WP-05 14 28 29 19 10 0 0 42 29 385
2011 WP-06 16 31 20 22 10 0 0 47 33 49
2008 WP 13 31 28 17 11 0 0 44 28 2228
2008 WP-02 11 21 25 22 21 0 0 32 43 223
2008 WP-03 18 33 29 14 5 0 1 51 19 162
2008 WP-04 13 32 28 16 11 0 0 46 26 1392
2008 WP-05 13 29 32 18 9 0 0 41 27 321
2008 WP-06 7 37 21 25 10 0 0 44 35 70

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 18 30 33 12 5 0 1 17 49 2262
2017 WP-01 0 19 48 13 11 0 8 26 21 37
2017 WP-02 20 28 29 13 7 0 3 20 50 251
2017 WP-03 17 27 36 13 6 0 1 19 44 253
2017 WP-04 19 30 34 11 5 0 1 16 50 1353
2017 WP-05 18 36 32 11 2 0 0 14 54 291
2017 WP-06 21 28 26 18 8 0 0 25 48 42
2014 WP 17 35 34 9 5 0 1 14 52 2341
2014 WP-01 24 18 26 31 0 0 0 31 43 11
2014 WP-02 28 37 26 6 2 0 1 7 66 160
2014 WP-03 17 35 29 14 6 0 0 20 52 217
2014 WP-04 16 34 34 10 5 1 1 15 50 1514
2014 WP-05 17 39 36 5 3 0 0 8 56 356
2014 WP-06 15 28 41 10 5 0 0 16 43 56
2011 WP 17 31 34 12 5 0 1 17 49 2562
2011 WP-01 21 21 43 0 14 0 0 14 43 14
2011 WP-02 43 33 18 4 2 1 0 6 76 209
2011 WP-03 16 28 35 14 6 0 0 20 44 252
2011 WP-04 15 31 34 14 5 0 1 19 46 1623
2011 WP-05 16 38 34 10 3 0 1 13 54 385
2011 WP-06 12 20 55 12 0 0 0 12 33 49
2008 WP 15 36 35 11 3 0 0 14 51 2225
2008 WP-02 25 39 25 9 2 0 0 11 64 223
2008 WP-03 12 36 34 12 5 1 1 17 49 161
2008 WP-04 15 34 36 11 4 0 0 15 49 1390
2008 WP-05 13 41 36 9 1 0 0 10 54 321
2008 WP-06 11 26 48 12 3 0 0 14 37 70

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 18 26 32 15 7 1 1 23 45 2265
2017 WP-01 3 19 35 22 22 0 0 43 22 37
2017 WP-02 14 21 33 15 10 3 4 28 38 250
2017 WP-03 22 23 31 16 6 1 1 22 46 254
2017 WP-04 18 26 32 15 7 1 1 23 45 1356
2017 WP-05 19 33 28 15 3 1 0 18 53 291
2017 WP-06 17 20 42 5 13 3 0 18 39 42
2014 WP 22 27 30 14 6 1 1 20 50 2342
2014 WP-01 16 27 36 21 0 0 0 21 43 11
2014 WP-02 32 35 20 10 2 0 1 12 68 160
2014 WP-03 25 24 29 14 8 1 1 22 49 217
2014 WP-04 20 26 30 15 7 1 1 22 47 1516
2014 WP-05 22 32 34 9 3 0 0 12 54 355
2014 WP-06 18 22 34 21 5 0 0 26 40 56
2011 WP 15 27 30 18 8 1 1 26 43 2560
2011 WP-01 23 7 23 39 8 0 0 46 31 13
2011 WP-02 30 30 23 11 2 3 1 14 63 208
2011 WP-03 22 25 24 18 11 0 0 29 47 252
2011 WP-04 14 25 32 19 9 1 1 29 39 1623
2011 WP-05 11 35 32 17 4 0 1 21 47 385
2011 WP-06 14 22 35 25 4 0 0 29 37 49
2008 WP 16 28 33 16 6 1 1 22 44 2222
2008 WP-02 14 24 33 20 6 1 1 27 39 222
2008 WP-03 16 28 23 18 9 2 4 29 46 161
2008 WP-04 17 27 34 15 6 1 1 21 44 1388
2008 WP-05 16 30 33 17 4 0 0 21 46 321
2008 WP-06 7 33 33 19 7 0 0 27 40 70

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 16 26 30 17 8 1 2 26 43 2265
2017 WP-01 8 24 16 19 16 8 8 42 39 37
2017 WP-02 12 19 35 20 10 1 4 31 33 250
2017 WP-03 18 22 31 18 8 2 1 27 41 254
2017 WP-04 15 26 29 18 8 1 2 27 43 1355
2017 WP-05 19 32 30 12 5 0 2 17 52 292
2017 WP-06 34 24 35 2 5 0 0 7 58 42
2014 WP 19 25 32 15 6 1 2 22 45 2337
2014 WP-01 8 32 39 21 0 0 0 21 40 11
2014 WP-02 19 26 37 14 3 0 1 17 45 160
2014 WP-03 25 25 25 12 7 2 3 21 53 216
2014 WP-04 17 24 32 18 7 1 2 26 41 1511
2014 WP-05 25 30 33 10 1 0 0 11 55 356
2014 WP-06 29 28 35 7 2 0 0 9 56 56
2011 WP 18 25 32 17 7 1 1 24 44 2558
2011 WP-01 31 8 31 23 8 0 0 31 38 13
2011 WP-02 35 22 31 9 1 0 0 11 58 209
2011 WP-03 21 26 30 16 6 0 2 22 48 250
2011 WP-04 14 24 32 19 8 1 1 28 39 1622
2011 WP-05 18 32 32 14 4 0 0 18 50 385
2011 WP-06 22 33 33 12 0 0 0 12 55 49
2008 WP 18 27 34 14 5 1 1 19 46 2225
2008 WP-02 22 34 30 8 3 0 1 12 57 223
2008 WP-03 20 30 28 11 6 0 4 18 53 161
2008 WP-04 18 25 35 16 5 1 1 22 43 1391
2008 WP-05 15 33 37 11 4 0 0 14 48 321
2008 WP-06 26 30 32 10 1 0 0 11 57 70

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 14 21 34 21 8 0 1 30 35 2264
2017 WP-01 8 13 11 13 30 0 25 57 29 37
2017 WP-02 15 14 27 27 13 1 3 42 30 252
2017 WP-03 7 16 34 28 12 1 2 42 23 255
2017 WP-04 15 23 34 20 7 0 1 27 38 1353
2017 WP-05 13 22 42 18 3 0 0 22 35 290
2017 WP-06 25 23 30 12 10 0 0 22 48 42
2014 WP 13 21 37 21 7 0 1 28 34 2330
2014 WP-01 8 16 45 21 10 0 0 31 24 11
2014 WP-02 23 17 36 17 7 0 1 24 40 159
2014 WP-03 8 17 29 25 17 1 2 44 26 212
2014 WP-04 13 20 38 22 7 0 1 29 33 1509
2014 WP-05 12 26 43 17 3 0 0 20 37 356
2014 WP-06 11 35 39 14 2 0 0 16 45 56
2011 WP 16 23 36 17 7 1 1 25 39 2555
2011 WP-01 31 23 15 23 8 0 0 31 54 13
2011 WP-02 35 19 28 13 2 0 2 16 55 205
2011 WP-03 8 17 31 28 14 0 2 43 25 252
2011 WP-04 14 22 37 18 8 1 1 26 37 1623
2011 WP-05 16 26 43 11 3 0 0 14 42 383
2011 WP-06 18 39 37 6 0 0 0 6 57 49
2008 WP 12 25 41 17 4 0 0 22 37 2221
2008 WP-02 17 27 36 15 3 0 1 19 45 222
2008 WP-03 8 16 37 26 12 1 1 38 25 161
2008 WP-04 13 24 40 18 4 0 0 22 37 1388
2008 WP-05 7 28 49 12 2 0 1 15 36 320
2008 WP-06 13 32 39 12 4 0 0 17 45 70

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 31 26 25 10 6 1 1 16 58 2267
2017 WP-01 8 19 24 16 27 0 5 46 29 37
2017 WP-02 28 21 24 13 10 2 3 24 51 251
2017 WP-03 20 21 30 19 8 0 2 28 42 255
2017 WP-04 34 27 23 9 5 1 1 14 63 1356
2017 WP-05 30 32 28 7 2 1 0 9 63 291
2017 WP-06 28 31 24 10 8 0 0 17 59 42
2014 WP 36 28 22 8 4 0 1 13 65 2340
2014 WP-01 35 16 29 10 10 0 0 21 50 11
2014 WP-02 50 23 18 5 3 0 1 8 74 159
2014 WP-03 31 21 26 11 7 1 2 19 54 217
2014 WP-04 34 29 23 9 5 0 1 14 63 1514
2014 WP-05 44 31 18 4 2 0 0 7 75 356
2014 WP-06 36 31 18 10 3 0 2 14 68 56
2011 WP 28 28 26 12 5 1 1 17 57 2562
2011 WP-01 38 23 8 23 8 0 0 31 61 13
2011 WP-02 62 24 9 3 0 1 1 3 88 210
2011 WP-03 24 25 27 15 8 0 1 23 50 252
2011 WP-04 25 27 27 14 6 1 1 20 52 1623
2011 WP-05 25 37 27 9 2 0 0 10 63 385
2011 WP-06 22 33 39 4 2 0 0 6 55 49
2008 WP 26 31 28 10 4 0 1 14 58 2221
2008 WP-02 30 37 22 7 4 0 1 11 68 222
2008 WP-03 21 25 29 17 6 0 2 23 47 161
2008 WP-04 26 30 28 11 4 1 1 15 56 1388
2008 WP-05 28 33 28 8 2 0 1 10 61 320
2008 WP-06 24 30 36 4 6 0 0 10 54 70

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 18 24 28 18 8 2 2 27 44 2266
2017 WP-01 13 14 32 11 19 8 3 33 31 37
2017 WP-02 16 24 28 18 7 3 4 27 42 250
2017 WP-03 19 25 26 16 7 3 3 25 47 255
2017 WP-04 19 24 27 20 9 1 1 29 43 1355
2017 WP-05 19 25 37 13 5 0 1 18 44 292
2017 WP-06 20 24 35 6 15 0 0 21 44 42
2014 WP 17 21 31 20 9 1 2 30 39 2336
2014 WP-01 24 8 29 10 18 10 0 32 35 11
2014 WP-02 21 17 30 18 9 2 3 28 40 159
2014 WP-03 18 21 28 16 13 0 3 30 41 217
2014 WP-04 15 21 30 22 10 1 2 32 37 1511
2014 WP-05 19 23 35 18 4 0 1 22 43 355
2014 WP-06 18 18 32 21 9 0 2 30 37 56
2011 WP 17 24 31 18 7 1 1 26 42 2562
2011 WP-01 31 15 23 16 8 8 0 25 50 13
2011 WP-02 21 15 30 21 9 2 2 31 38 209
2011 WP-03 20 24 26 17 10 2 1 28 45 252
2011 WP-04 16 23 32 19 8 1 1 27 40 1624
2011 WP-05 17 31 33 14 4 1 1 18 48 385
2011 WP-06 12 31 37 18 2 0 0 20 43 49
2008 WP 20 27 30 15 5 1 1 21 48 2219
2008 WP-02 15 27 30 17 8 1 3 26 43 223
2008 WP-03 15 23 28 19 10 1 4 30 40 159
2008 WP-04 21 27 30 15 5 1 1 21 49 1388
2008 WP-05 22 31 30 12 3 0 1 16 54 320
2008 WP-06 15 29 37 16 3 0 0 19 44 70

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 23 28 32 10 5 1 1 15 52 2260
2017 WP-01 19 19 40 8 8 5 0 17 40 37
2017 WP-02 19 26 40 10 4 1 1 14 45 249
2017 WP-03 21 19 36 15 5 2 2 21 42 254
2017 WP-04 24 29 29 9 6 1 1 16 55 1352
2017 WP-05 23 31 33 7 4 0 1 12 55 291
2017 WP-06 20 40 26 7 7 0 0 14 60 42
2014 WP 22 28 33 10 5 1 2 15 52 2331
2014 WP-02 30 24 37 6 2 0 1 8 54 158
2014 WP-03 18 22 36 13 7 1 3 22 41 216
2014 WP-04 22 28 31 11 5 1 2 17 51 1510
2014 WP-05 22 33 39 5 2 0 0 6 55 356
2014 WP-06 24 33 26 13 2 0 2 15 58 55
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 79 11 4 2 2 0 2 92 4 2265
2017 WP-01 73 11 5 11 0 0 0 84 11 37
2017 WP-02 80 7 3 2 4 0 4 91 6 250
2017 WP-03 75 12 5 1 2 0 4 92 4 254
2017 WP-04 80 11 4 2 2 0 2 92 4 1356
2017 WP-05 82 10 4 3 1 0 1 92 4 291
2017 WP-06 83 7 3 5 0 0 3 93 5 42
2014 WP 78 11 4 2 2 0 3 92 4 2341
2014 WP-01 71 18 10 0 0 0 0 90 0 11
2014 WP-02 74 10 6 3 1 1 5 90 5 160
2014 WP-03 80 11 2 1 0 0 5 96 2 217
2014 WP-04 78 11 4 2 2 1 3 92 4 1515
2014 WP-05 78 9 3 2 3 0 5 91 6 355
2014 WP-06 79 17 0 0 1 0 2 99 1 56
2011 WP 79 9 5 2 2 1 2 91 4 2566
2011 WP-01 86 7 0 7 0 0 0 93 7 14
2011 WP-02 76 9 5 3 2 0 4 89 5 211
2011 WP-03 81 9 6 2 0 0 2 92 2 253
2011 WP-04 79 9 4 2 2 1 2 91 4 1624
2011 WP-05 76 10 6 2 2 1 3 90 4 385
2011 WP-06 86 8 4 0 2 0 0 94 2 49
2008 WP 77 8 3 2 3 0 6 92 5 2225
2008 WP-02 75 9 5 2 2 1 6 90 5 224
2008 WP-03 72 9 4 4 2 0 9 88 7 161
2008 WP-04 79 8 3 1 3 1 6 92 5 1389
2008 WP-05 77 8 3 2 3 0 7 91 5 321
2008 WP-06 71 16 3 1 3 0 6 92 5 70

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 17 32 16 17 15 2 1 51 33 2266
2017 WP-01 38 27 24 3 5 3 0 67 8 37
2017 WP-02 23 28 17 13 12 5 1 55 27 253
2017 WP-03 15 34 13 16 17 3 2 52 35 253
2017 WP-04 16 31 18 18 16 2 1 47 35 1354
2017 WP-05 17 40 12 17 11 2 0 58 29 292
2017 WP-06 44 35 14 3 2 0 3 81 5 42
2014 WP 20 32 16 17 12 2 1 54 30 2344
2014 WP-01 18 16 27 8 10 10 10 43 23 11
2014 WP-02 13 31 19 20 14 2 0 45 36 159
2014 WP-03 20 28 13 20 16 1 2 49 37 217
2014 WP-04 20 30 17 18 12 2 1 51 31 1518
2014 WP-05 22 43 12 14 8 1 1 66 22 356
2014 WP-06 43 36 7 8 3 0 2 81 12 56

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 30 33 11 14 12 0 0 64 25 2267
2017 WP-01 52 32 0 13 3 0 0 84 16 37
2017 WP-02 38 27 12 12 11 0 0 65 23 253
2017 WP-03 28 34 9 12 17 0 0 62 29 254
2017 WP-04 28 33 12 14 12 0 0 61 27 1354
2017 WP-05 34 39 8 13 6 0 0 73 19 292
2017 WP-06 55 33 5 5 2 0 0 88 7 42
2014 WP 32 34 10 14 10 0 0 67 24 2343
2014 WP-01 29 27 18 16 10 0 0 55 26 11
2014 WP-02 28 37 11 15 9 0 0 65 24 160
2014 WP-03 27 29 10 20 14 0 0 56 34 217
2014 WP-04 31 34 10 14 10 1 0 65 25 1516
2014 WP-05 39 38 7 9 7 0 0 78 16 356
2014 WP-06 61 29 0 7 3 0 0 90 10 56

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 19 36 14 19 11 1 0 56 30 2265
2017 WP-01 35 38 11 8 5 3 0 75 14 37
2017 WP-02 22 33 15 21 9 1 0 56 29 253
2017 WP-03 14 30 16 21 15 3 0 46 37 254
2017 WP-04 20 36 14 18 12 0 0 56 30 1354
2017 WP-05 17 42 11 22 8 1 0 59 30 290
2017 WP-06 25 50 11 12 2 0 0 75 14 42
2014 WP 18 42 12 19 8 1 0 60 28 2344
2014 WP-01 0 39 27 16 18 0 0 39 34 11
2014 WP-02 16 40 12 20 11 0 1 57 31 160
2014 WP-03 20 33 12 23 11 1 0 54 34 217
2014 WP-04 18 42 12 19 8 1 0 61 28 1517
2014 WP-05 16 47 11 20 6 0 0 63 26 356
2014 WP-06 33 46 5 13 3 0 0 79 16 56
2011 WP 20 41 12 18 8 1 0 62 26 2569
2011 WP-01 43 29 0 7 21 0 0 72 28 14
2011 WP-02 17 34 11 26 10 1 0 51 37 211
2011 WP-03 20 37 14 19 10 1 0 57 29 254
2011 WP-04 21 41 12 17 8 1 0 63 25 1626
2011 WP-05 18 47 12 19 5 0 0 64 24 385
2011 WP-06 39 47 0 12 2 0 0 86 14 49
2008 WP 18 43 11 18 9 1 0 62 27 2231
2008 WP-02 15 42 10 21 11 2 0 58 32 224
2008 WP-03 22 35 11 19 10 2 1 58 30 163
2008 WP-04 17 42 12 18 9 1 0 61 27 1393
2008 WP-05 19 49 9 17 5 0 0 68 23 320
2008 WP-06 38 49 6 4 2 0 1 88 6 70

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 14 28 17 19 16 6 0 45 37 2263
2017 WP-01 22 38 13 11 5 11 0 67 18 37
2017 WP-02 15 27 17 16 11 13 1 49 31 252
2017 WP-03 15 30 13 14 20 8 0 49 37 252
2017 WP-04 12 25 19 21 18 6 0 39 41 1354
2017 WP-05 17 42 13 18 8 2 0 60 26 291
2017 WP-06 42 38 7 12 3 0 0 79 14 42
2014 WP 14 30 18 19 14 5 1 46 35 2344
2014 WP-01 0 18 37 24 10 10 0 21 38 11
2014 WP-02 17 29 20 11 12 8 2 51 26 160
2014 WP-03 15 26 17 19 17 6 1 43 39 217
2014 WP-04 10 29 18 21 15 6 1 42 38 1517
2014 WP-05 22 33 17 18 9 1 0 55 28 356
2014 WP-06 47 36 7 6 3 0 2 84 9 56
2011 WP 17 30 16 18 14 4 0 50 34 2565
2011 WP-01 29 36 7 14 14 0 0 65 28 14
2011 WP-02 15 28 24 16 12 5 0 46 29 208
2011 WP-03 20 25 18 19 13 5 0 47 34 254
2011 WP-04 15 29 15 19 16 5 0 46 38 1626
2011 WP-05 24 38 13 16 8 1 1 62 25 384
2011 WP-06 51 29 6 10 4 0 0 80 14 49
2008 WP 17 30 14 19 13 6 0 50 35 2230
2008 WP-02 16 31 17 16 12 8 0 51 31 224
2008 WP-03 22 31 14 16 12 6 0 56 30 163
2008 WP-04 13 28 15 22 15 6 0 44 40 1392
2008 WP-05 28 38 10 14 7 3 0 67 22 320
2008 WP-06 51 33 6 4 3 2 1 87 7 70

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 6 19 17 26 22 10 1 27 54 2264
2017 WP-01 14 24 30 8 16 8 0 41 26 37
2017 WP-02 5 15 16 21 24 19 0 24 56 252
2017 WP-03 4 19 16 25 25 10 1 26 56 254
2017 WP-04 5 16 18 27 24 10 1 24 57 1354
2017 WP-05 7 30 12 32 14 6 1 39 49 291
2017 WP-06 12 51 14 16 0 7 0 68 17 42
2014 WP 7 20 15 27 23 7 1 29 54 2345
2014 WP-01 0 0 27 18 45 10 0 0 70 11
2014 WP-02 4 21 12 22 29 10 1 29 58 160
2014 WP-03 11 14 15 27 26 8 1 26 57 217
2014 WP-04 6 17 16 27 24 8 1 25 57 1518
2014 WP-05 6 31 15 27 17 3 1 38 46 356
2014 WP-06 24 36 12 17 10 0 2 60 28 56

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 27 44 11 11 6 0 0 71 18 2262
2017 WP-01 50 36 6 6 3 0 0 86 8 36
2017 WP-02 34 40 11 8 6 1 0 75 14 252
2017 WP-03 27 43 8 13 9 1 0 70 22 254
2017 WP-04 26 43 12 12 7 0 0 69 19 1351
2017 WP-05 23 53 9 9 5 0 0 76 15 292
2017 WP-06 47 41 10 3 0 0 0 88 3 42
2014 WP 27 45 10 13 5 0 0 73 18 2341
2014 WP-01 27 36 10 27 0 0 0 63 27 11
2014 WP-02 25 39 11 18 6 0 0 64 24 160
2014 WP-03 24 41 9 21 5 0 0 65 26 216
2014 WP-04 28 45 10 11 5 0 0 73 17 1516
2014 WP-05 25 53 9 9 4 0 0 78 13 355
2014 WP-06 48 34 5 9 3 0 0 82 12 56
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 33 37 13 10 8 0 0 70 18 2270
2017 WP-01 57 30 5 5 3 0 0 87 8 37
2017 WP-02 38 32 13 9 8 0 0 70 17 253
2017 WP-03 34 32 13 10 9 1 0 67 20 254
2017 WP-04 33 37 12 10 8 0 0 70 18 1357
2017 WP-05 24 45 15 8 8 0 0 69 16 292
2017 WP-06 33 43 12 7 5 0 0 76 12 42
2014 WP 34 38 11 9 7 0 0 73 16 2345
2014 WP-01 29 42 21 8 0 0 0 71 8 11
2014 WP-02 34 42 8 7 8 1 0 76 16 160
2014 WP-03 37 27 15 13 8 0 0 64 21 217
2014 WP-04 34 39 10 9 6 0 0 74 15 1518
2014 WP-05 29 41 11 11 7 0 0 70 18 356
2014 WP-06 43 39 9 6 3 0 0 82 9 56
2011 WP 30 39 12 12 7 0 0 70 19 2565
2011 WP-01 43 36 7 0 7 0 7 85 8 14
2011 WP-02 27 38 14 14 8 0 0 65 21 211
2011 WP-03 28 38 12 11 10 0 0 67 21 253
2011 WP-04 31 39 12 11 6 0 0 70 18 1625
2011 WP-05 30 41 11 13 5 0 0 71 18 383
2011 WP-06 24 47 10 10 6 0 2 73 17 49
2008 WP 31 38 11 12 8 0 0 69 20 2228
2008 WP-02 26 37 9 17 10 0 0 64 27 224
2008 WP-03 38 33 9 12 7 0 0 72 19 162
2008 WP-04 32 38 10 11 8 0 0 71 19 1392
2008 WP-05 26 39 11 15 9 0 0 65 24 320
2008 WP-06 29 44 14 7 4 1 0 74 12 70

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 39 32 12 9 7 1 0 72 16 2269
2017 WP-01 57 40 3 0 0 0 0 97 0 37
2017 WP-02 44 26 13 8 6 2 0 72 15 253
2017 WP-03 40 24 14 11 9 0 1 65 20 254
2017 WP-04 39 32 12 9 7 1 0 72 16 1356
2017 WP-05 33 38 12 8 7 1 0 72 15 292
2017 WP-06 44 43 7 3 2 2 0 88 5 42
2014 WP 38 33 12 9 7 1 0 72 16 2342
2014 WP-01 47 16 10 16 10 0 0 63 27 11
2014 WP-02 38 30 10 15 6 1 0 69 21 160
2014 WP-03 39 26 10 11 12 1 0 66 24 217
2014 WP-04 37 35 12 8 7 1 0 73 15 1515
2014 WP-05 36 36 13 9 6 1 0 72 15 356
2014 WP-06 55 35 6 2 3 0 0 90 5 56
2011 WP 36 35 12 9 6 1 0 72 15 2563
2011 WP-01 64 7 0 0 14 14 0 83 17 14
2011 WP-02 31 37 13 11 7 1 0 69 18 211
2011 WP-03 31 37 12 10 9 1 0 69 19 253
2011 WP-04 38 34 13 8 6 1 0 72 14 1623
2011 WP-05 35 38 11 10 4 1 0 74 14 383
2011 WP-06 39 45 6 8 2 0 0 84 10 49
2008 WP 36 33 12 10 7 2 0 70 17 2227
2008 WP-02 33 33 11 13 6 3 0 69 20 224
2008 WP-03 38 30 10 12 8 2 0 69 21 161
2008 WP-04 35 32 13 10 7 2 0 69 17 1391
2008 WP-05 38 32 10 10 7 3 0 72 18 321
2008 WP-06 39 43 10 3 3 1 0 84 6 70

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 38 34 10 10 8 0 0 72 18 2263
2017 WP-01 46 38 5 11 0 0 0 84 11 37
2017 WP-02 41 29 13 10 8 0 0 70 17 252
2017 WP-03 40 25 10 14 10 0 1 66 24 254
2017 WP-04 37 36 10 10 8 0 0 73 17 1352
2017 WP-05 37 33 12 10 7 1 0 71 17 291
2017 WP-06 43 50 4 0 2 0 0 93 2 42
2014 WP 36 36 10 12 6 0 0 72 18 2344
2014 WP-01 47 16 10 16 10 0 0 63 27 11
2014 WP-02 34 33 10 16 8 0 0 67 23 160
2014 WP-03 36 28 11 17 8 0 0 64 25 217
2014 WP-04 36 38 10 11 6 0 0 74 16 1517
2014 WP-05 34 37 9 13 7 0 0 71 20 356
2014 WP-06 52 38 5 2 3 0 0 90 5 56
2011 WP 35 38 10 10 7 0 0 73 18 2563
2011 WP-01 72 7 0 7 14 0 0 79 21 14
2011 WP-02 28 41 9 16 6 0 0 69 22 211
2011 WP-03 35 31 11 11 13 0 0 66 23 253
2011 WP-04 35 38 10 9 7 0 0 73 16 1623
2011 WP-05 35 42 6 12 5 0 0 77 17 383
2011 WP-06 35 45 12 6 2 0 0 80 8 49
2008 WP 34 36 10 12 8 1 0 70 20 2227
2008 WP-02 29 39 8 15 9 0 0 68 24 224
2008 WP-03 35 33 10 14 8 1 0 69 22 162
2008 WP-04 33 37 10 11 7 1 0 71 19 1391
2008 WP-05 37 33 11 11 8 0 0 70 19 321
2008 WP-06 42 40 9 5 3 0 0 82 8 70

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 84 9 3 1 2 0 2 95 2 2266
2017 WP-01 76 13 3 3 3 0 3 92 6 37
2017 WP-02 85 7 1 1 2 0 4 96 3 252
2017 WP-03 83 9 3 1 1 0 3 95 2 253
2017 WP-04 84 9 3 1 2 0 2 95 2 1355
2017 WP-05 85 9 4 0 1 0 1 95 1 292
2017 WP-06 85 5 5 3 0 0 3 92 3 42
2014 WP 82 9 3 1 2 0 3 94 3 2342
2014 WP-01 71 18 10 0 0 0 0 90 0 11
2014 WP-02 83 6 3 1 1 0 5 95 2 159
2014 WP-03 83 9 2 0 1 0 4 97 1 217
2014 WP-04 81 10 3 1 2 0 2 94 3 1517
2014 WP-05 82 7 3 1 2 0 5 94 3 355
2014 WP-06 82 9 4 0 1 0 3 95 1 56
2011 WP 81 9 4 1 2 1 3 94 3 2561
2011 WP-01 86 14 0 0 0 0 0 100 0 14
2011 WP-02 82 6 3 2 1 0 5 93 3 210
2011 WP-03 83 9 5 1 1 0 1 93 2 253
2011 WP-04 81 10 4 1 2 1 3 93 3 1623
2011 WP-05 82 8 4 1 1 1 3 94 2 382
2011 WP-06 92 6 2 0 0 0 0 98 0 49
2008 WP 82 6 2 1 2 0 6 94 3 2229
2008 WP-02 81 8 3 1 2 0 6 94 3 224
2008 WP-03 78 7 4 1 2 0 7 92 3 161
2008 WP-04 82 5 2 1 2 1 6 94 3 1393
2008 WP-05 83 6 1 0 3 0 7 95 3 321
2008 WP-06 87 5 3 0 1 0 4 96 1 70

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 48 28 6 7 7 2 1 79 15 2265
2017 WP-01 54 32 5 3 0 3 3 91 3 37
2017 WP-02 55 21 5 8 6 5 0 80 15 251
2017 WP-03 46 28 7 5 7 2 5 80 13 255
2017 WP-04 48 28 6 8 8 1 1 78 16 1355
2017 WP-05 47 34 7 5 5 1 1 82 10 290
2017 WP-06 38 44 0 12 2 2 2 85 15 42
2014 WP 48 27 8 7 8 2 1 78 15 2344
2014 WP-01 55 27 18 0 0 0 0 82 0 11
2014 WP-02 54 24 4 7 6 2 2 82 15 160
2014 WP-03 42 21 13 6 9 6 3 70 16 217
2014 WP-04 48 28 7 7 7 1 1 78 14 1517
2014 WP-05 48 27 7 6 11 1 1 76 17 356
2014 WP-06 45 44 4 4 3 0 0 90 7 56
2011 WP 45 31 7 8 7 1 1 78 15 2568
2011 WP-01 40 13 7 7 26 7 0 57 36 15
2011 WP-02 54 25 8 6 6 0 2 80 12 211
2011 WP-03 38 29 7 12 8 3 3 71 21 254
2011 WP-04 46 32 7 7 7 1 0 78 15 1625
2011 WP-05 44 36 5 9 4 1 1 81 14 385
2011 WP-06 46 31 4 8 8 0 2 79 17 48

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 48 29 8 8 7 0 0 77 15 2263
2017 WP-01 54 32 5 3 3 3 0 89 6 37
2017 WP-02 57 20 9 8 6 0 0 77 14 250
2017 WP-03 50 26 7 8 9 0 0 76 16 255
2017 WP-04 46 30 8 8 8 0 0 76 16 1354
2017 WP-05 46 32 8 6 7 0 0 79 13 290
2017 WP-06 55 33 3 7 2 0 0 88 10 42

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 48 27 10 6 7 1 0 77 13 2265
2017 WP-01 51 35 5 5 0 3 0 89 6 37
2017 WP-02 58 21 13 2 5 1 0 79 8 251
2017 WP-03 51 24 10 5 9 2 0 76 14 255
2017 WP-04 46 29 10 7 6 1 0 76 13 1355
2017 WP-05 48 29 9 6 8 1 0 77 13 290
2017 WP-06 63 24 5 7 0 0 0 88 7 42

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 43 30 10 8 8 0 0 73 16 2260
2017 WP-01 58 33 3 6 0 0 0 92 6 36
2017 WP-02 51 26 9 7 7 0 0 77 13 251
2017 WP-03 44 28 10 8 10 0 0 73 18 254
2017 WP-04 42 31 10 8 9 0 0 73 17 1354
2017 WP-05 39 32 13 7 8 0 0 71 15 289
2017 WP-06 56 32 5 2 5 0 0 88 7 41
2014 WP 43 32 10 8 7 0 0 75 15 2341
2014 WP-01 45 18 21 8 8 0 0 63 16 11
2014 WP-02 43 32 7 10 7 1 0 76 17 158
2014 WP-03 39 30 11 12 9 0 0 69 21 216
2014 WP-04 44 32 11 7 6 0 0 76 13 1517
2014 WP-05 42 33 9 11 6 0 0 75 16 356
2014 WP-06 58 33 2 4 3 0 0 91 7 56
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 16 37 13 19 9 3 3 56 30 327
2017 WP-04 25 38 15 12 5 5 0 66 17 19
2017 WP-05 12 36 13 24 10 4 2 51 36 240
2017 WP-06 31 41 9 3 5 0 12 81 8 40
2014 WP 17 42 13 16 10 1 0 60 26 394
2014 WP-02 18 46 18 9 9 0 0 64 18 11
2014 WP-04 27 33 11 22 0 0 6 64 24 18
2014 WP-05 13 43 14 18 11 0 0 57 29 300
2014 WP-06 33 38 10 11 6 0 2 72 17 50

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 17 31 17 14 14 6 0 52 30 2268
2017 WP-01 38 38 11 5 5 3 0 78 11 37
2017 WP-02 27 28 20 6 7 11 1 62 16 252
2017 WP-03 19 33 15 10 17 6 0 55 29 255
2017 WP-04 14 31 18 17 14 6 0 48 33 1357
2017 WP-05 19 34 16 14 15 3 0 54 29 291
2017 WP-06 34 41 10 7 5 3 0 78 12 42
2014 WP 16 31 19 17 12 5 0 50 30 2343
2014 WP-01 16 8 29 16 10 21 0 30 34 11
2014 WP-02 15 22 23 15 14 11 1 41 32 160
2014 WP-03 23 32 13 15 13 3 0 57 29 217
2014 WP-04 14 31 20 17 13 5 0 47 32 1516
2014 WP-05 20 37 15 18 8 2 0 58 26 356
2014 WP-06 31 36 21 7 4 2 0 68 11 56
2011 WP 16 32 19 15 14 4 0 50 30 2568
2011 WP-01 39 31 0 15 15 0 0 69 31 13
2011 WP-02 17 22 28 12 17 4 0 41 30 210
2011 WP-03 23 27 15 16 16 3 0 51 33 254
2011 WP-04 14 32 20 15 14 5 0 49 31 1627
2011 WP-05 17 38 17 15 11 3 0 56 26 385
2011 WP-06 31 33 18 6 12 0 0 63 18 49

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 13 31 18 20 17 2 0 45 37 2266
2017 WP-01 31 28 19 11 6 6 0 62 18 36
2017 WP-02 23 28 19 13 11 4 1 54 26 252
2017 WP-03 18 32 17 15 15 2 0 52 31 255
2017 WP-04 9 30 18 22 19 2 0 40 42 1354
2017 WP-05 14 34 18 19 14 1 0 48 33 292
2017 WP-06 32 38 8 15 7 0 0 70 22 42
2014 WP 12 27 20 21 18 2 0 40 39 2343
2014 WP-01 0 16 39 8 27 10 0 17 39 11
2014 WP-02 8 17 18 26 29 3 0 26 56 160
2014 WP-03 23 26 14 23 13 1 0 49 36 217
2014 WP-04 10 26 22 21 19 2 0 37 41 1516
2014 WP-05 15 36 18 18 12 0 0 51 30 356
2014 WP-06 25 38 25 6 7 0 0 63 13 56
2011 WP 13 32 19 17 17 2 0 46 34 2567
2011 WP-01 39 23 15 8 15 0 0 62 23 13
2011 WP-02 7 23 19 27 24 0 0 30 51 209
2011 WP-03 21 31 16 15 16 2 0 53 31 254
2011 WP-04 13 31 20 17 17 2 0 44 35 1628
2011 WP-05 13 41 17 16 12 1 0 55 28 384
2011 WP-06 25 37 12 12 14 0 0 61 26 49
2008 WP 15 32 18 18 14 2 0 48 33 2230
2008 WP-02 16 33 16 19 14 2 0 50 34 224
2008 WP-03 24 30 19 12 13 1 1 55 26 163
2008 WP-04 12 31 20 19 16 2 0 44 36 1392
2008 WP-05 20 38 15 16 11 0 0 58 27 320
2008 WP-06 24 42 10 20 4 0 0 66 24 70

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 9 25 21 24 17 3 0 35 42 2267
2017 WP-01 27 22 13 30 3 5 0 52 34 37
2017 WP-02 14 23 21 18 15 8 1 40 36 251
2017 WP-03 12 29 21 19 15 3 0 43 35 255
2017 WP-04 7 23 22 26 19 3 0 31 46 1356
2017 WP-05 10 31 18 24 15 1 0 42 39 292
2017 WP-06 23 41 12 15 9 0 0 64 24 41
2014 WP 9 24 20 25 19 3 0 34 45 2342
2014 WP-01 0 8 29 24 18 21 0 10 53 11
2014 WP-02 4 14 18 29 32 4 0 18 63 160
2014 WP-03 16 25 16 22 19 3 0 42 42 217
2014 WP-04 8 23 21 25 20 3 0 32 46 1515
2014 WP-05 10 33 20 24 12 1 0 44 36 356
2014 WP-06 15 32 22 25 5 2 0 47 31 56
2011 WP 8 30 20 24 15 3 0 40 40 2565
2011 WP-01 29 21 21 14 14 0 0 50 28 14
2011 WP-02 4 16 15 36 28 0 0 21 64 209
2011 WP-03 10 38 17 16 17 3 0 49 34 254
2011 WP-04 8 30 21 23 14 4 0 39 39 1626
2011 WP-05 7 37 20 25 11 1 0 44 36 383
2011 WP-06 10 43 18 20 8 0 0 53 29 49
2008 WP 7 30 19 27 14 3 0 38 42 2226
2008 WP-02 7 28 18 30 14 2 0 37 45 223
2008 WP-03 14 27 20 20 15 4 1 44 36 162
2008 WP-04 6 28 20 26 16 3 0 35 44 1389
2008 WP-05 5 39 16 29 10 1 0 44 40 321
2008 WP-06 6 40 19 28 5 2 0 46 34 70

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 11 21 19 21 24 4 0 33 47 2268
2017 WP-01 33 24 16 19 5 3 0 58 25 37
2017 WP-02 19 25 18 17 14 6 1 47 34 251
2017 WP-03 15 22 17 18 21 7 0 40 42 255
2017 WP-04 7 19 20 23 28 4 0 26 53 1356
2017 WP-05 13 24 22 19 21 2 0 37 41 292
2017 WP-06 30 32 12 10 12 4 0 65 23 42
2014 WP 9 19 19 23 26 4 0 29 51 2343
2014 WP-01 0 26 21 8 35 10 0 29 48 11
2014 WP-02 5 16 20 18 37 5 0 22 57 160
2014 WP-03 19 17 16 20 26 2 0 36 47 217
2014 WP-04 7 17 19 25 28 5 0 25 55 1517
2014 WP-05 12 26 20 22 17 3 0 39 40 355
2014 WP-06 21 43 11 16 9 0 0 64 25 56
2011 WP 10 26 19 21 19 5 0 37 43 2566
2011 WP-01 29 21 7 14 21 7 0 54 38 14
2011 WP-02 9 21 13 25 27 5 0 31 55 209
2011 WP-03 13 25 20 19 17 5 0 40 38 254
2011 WP-04 8 24 20 22 20 6 0 34 45 1626
2011 WP-05 12 32 20 21 12 4 0 45 34 384
2011 WP-06 20 45 14 10 10 0 0 65 20 49
2008 WP 11 27 18 21 17 6 0 41 41 2226
2008 WP-02 15 26 14 21 18 6 0 43 42 223
2008 WP-03 16 26 18 17 13 9 1 46 33 161
2008 WP-04 8 25 19 22 19 7 0 36 44 1391
2008 WP-05 16 35 16 17 12 4 0 54 30 321
2008 WP-06 24 45 9 17 4 0 0 69 22 69

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 9 26 17 23 22 2 0 36 46 2266
2017 WP-01 38 24 11 24 3 0 0 62 27 37
2017 WP-02 16 26 18 25 11 3 1 44 37 250
2017 WP-03 11 32 13 19 21 3 0 45 41 255
2017 WP-04 6 24 18 24 27 1 0 30 52 1355
2017 WP-05 10 31 20 23 16 1 0 41 39 292
2017 WP-06 15 52 11 19 3 0 0 68 21 42
2014 WP 8 26 18 24 22 2 0 34 47 2340
2014 WP-01 0 8 37 8 27 21 0 10 43 11
2014 WP-02 6 16 15 23 38 2 0 23 62 159
2014 WP-03 14 26 11 24 23 2 0 41 48 216
2014 WP-04 7 24 20 25 22 2 0 31 48 1517
2014 WP-05 10 37 16 21 16 0 0 46 38 354
2014 WP-06 15 40 30 7 9 0 0 54 16 56
2011 WP 9 30 17 24 19 1 0 40 43 2565
2011 WP-01 22 35 7 14 21 0 0 57 36 14
2011 WP-02 7 20 13 32 27 0 0 27 59 208
2011 WP-03 12 33 16 21 17 2 0 45 39 254
2011 WP-04 9 30 18 22 19 1 0 40 42 1627
2011 WP-05 8 36 15 28 14 0 0 44 41 384
2011 WP-06 23 38 17 15 8 0 0 60 23 48
2008 WP 10 35 13 26 14 2 0 45 41 2225
2008 WP-02 10 38 9 29 13 1 0 49 42 224
2008 WP-03 15 34 16 19 16 1 0 49 35 162
2008 WP-04 9 32 13 27 16 2 0 42 44 1389
2008 WP-05 11 44 12 23 9 1 0 56 32 319
2008 WP-06 13 45 12 19 11 0 0 58 30 70
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 20 43 17 12 7 0 0 64 19 2268
2017 WP-01 41 38 11 8 3 0 0 78 11 37
2017 WP-02 30 38 16 13 2 1 0 69 15 252
2017 WP-03 24 40 14 10 9 2 0 66 20 255
2017 WP-04 17 43 19 13 7 0 0 60 21 1355
2017 WP-05 21 48 14 12 5 0 0 69 17 292
2017 WP-06 39 39 16 7 0 0 0 78 7 42
2014 WP 17 38 19 16 9 1 0 56 25 2343
2014 WP-01 0 16 21 24 18 21 0 20 53 11
2014 WP-02 9 29 26 17 19 1 0 38 36 160
2014 WP-03 27 29 18 13 11 0 1 57 25 217
2014 WP-04 15 39 20 16 9 1 0 54 25 1516
2014 WP-05 22 44 12 17 5 0 0 66 22 356
2014 WP-06 26 55 9 9 0 0 0 82 9 56
2011 WP 23 46 14 11 6 0 0 69 17 2569
2011 WP-01 36 35 7 0 21 0 0 71 21 14
2011 WP-02 17 43 14 15 11 0 0 60 26 211
2011 WP-03 22 41 19 11 7 0 0 63 18 254
2011 WP-04 23 46 14 10 5 0 0 70 16 1627
2011 WP-05 24 51 10 11 4 0 0 75 15 384
2011 WP-06 39 37 8 8 8 0 0 76 16 49

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 32 47 12 6 3 1 0 79 9 2265
2017 WP-01 33 59 3 5 0 0 0 92 5 37
2017 WP-02 39 44 11 4 1 1 0 84 5 253
2017 WP-03 28 44 14 6 6 1 0 73 12 253
2017 WP-04 30 47 12 7 3 1 0 78 10 1353
2017 WP-05 34 50 11 4 1 0 0 84 5 292
2017 WP-06 55 42 0 0 2 0 0 98 2 42
2014 WP 35 46 9 6 2 1 0 82 9 2343
2014 WP-01 27 34 29 0 0 10 0 68 0 11
2014 WP-02 32 49 9 8 2 1 0 81 10 160
2014 WP-03 32 40 13 10 4 1 0 73 14 217
2014 WP-04 34 47 9 6 3 1 0 82 9 1516
2014 WP-05 41 46 8 4 0 0 0 88 4 356
2014 WP-06 47 48 3 2 0 0 0 95 2 56
2011 WP 35 45 10 7 2 1 0 81 9 2568
2011 WP-01 43 43 0 7 7 0 0 86 14 14
2011 WP-02 35 40 9 11 5 0 0 75 15 211
2011 WP-03 34 41 13 7 3 1 0 76 11 254
2011 WP-04 34 46 10 7 2 1 0 81 9 1626
2011 WP-05 36 48 9 4 2 1 0 85 6 384
2011 WP-06 47 39 6 4 4 0 0 86 8 49

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 27 42 12 10 7 1 0 70 17 2263
2017 WP-01 41 46 3 11 0 0 0 87 11 37
2017 WP-02 33 38 11 9 5 2 1 73 15 253
2017 WP-03 33 39 11 8 8 0 1 73 16 254
2017 WP-04 23 43 13 11 8 1 0 67 20 1351
2017 WP-05 29 49 9 8 4 1 0 78 12 291
2017 WP-06 62 29 4 4 0 0 0 91 4 42
2014 WP 31 40 13 10 5 1 0 72 15 2344
2014 WP-01 26 18 29 16 0 0 10 50 18 11
2014 WP-02 34 48 11 2 5 1 0 82 7 160
2014 WP-03 39 32 9 10 8 1 0 72 18 217
2014 WP-04 28 39 15 11 6 2 0 69 17 1517
2014 WP-05 33 48 8 8 3 0 0 81 10 356
2014 WP-06 60 29 6 3 1 0 0 89 5 56
2011 WP 32 40 10 10 6 2 0 74 17 2566
2011 WP-01 29 43 7 7 14 0 0 72 21 14
2011 WP-02 34 41 8 9 7 1 0 75 16 211
2011 WP-03 31 42 8 11 7 1 0 74 18 254
2011 WP-04 30 40 11 11 6 2 0 72 17 1625
2011 WP-05 36 41 8 8 5 1 1 78 14 383
2011 WP-06 55 35 4 2 4 0 0 90 6 49
2008 WP 30 38 10 12 7 2 1 70 20 2229
2008 WP-02 35 35 11 9 5 3 2 74 15 224
2008 WP-03 31 36 11 9 7 3 2 71 17 163
2008 WP-04 26 38 10 14 8 2 0 66 23 1391
2008 WP-05 42 37 8 8 4 1 0 80 12 320
2008 WP-06 44 44 4 6 2 0 0 88 7 70

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 17 39 20 14 9 2 0 57 23 2264
2017 WP-01 19 35 22 13 5 3 3 57 20 37
2017 WP-02 21 25 25 13 10 4 2 49 24 252
2017 WP-03 20 40 18 10 9 3 0 62 20 254
2017 WP-04 14 39 20 14 10 2 0 55 25 1354
2017 WP-05 22 45 15 13 4 1 0 68 17 291
2017 WP-06 32 49 9 4 4 2 0 83 9 42
2014 WP 18 35 20 16 8 2 0 54 25 2345
2014 WP-01 10 16 29 16 8 10 10 33 30 11
2014 WP-02 18 33 22 14 10 1 1 53 24 160
2014 WP-03 23 30 19 16 10 2 0 54 26 217
2014 WP-04 15 34 22 17 9 3 0 51 27 1518
2014 WP-05 23 42 16 14 4 1 0 66 18 356
2014 WP-06 43 45 7 2 1 2 0 90 3 56
2011 WP 15 41 20 14 8 2 0 57 23 2564
2011 WP-01 31 46 0 8 15 0 0 77 23 13
2011 WP-02 16 28 30 17 6 3 0 45 24 209
2011 WP-03 15 40 20 14 8 2 0 57 23 253
2011 WP-04 13 41 20 14 10 2 0 55 24 1626
2011 WP-05 19 44 17 14 6 1 0 63 19 384
2011 WP-06 31 53 8 6 2 0 0 84 8 49

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 13 25 16 19 21 4 1 40 43 2266
2017 WP-01 24 33 16 8 13 5 0 60 23 37
2017 WP-02 18 25 19 18 14 5 1 46 34 252
2017 WP-03 17 20 13 20 24 6 0 39 47 255
2017 WP-04 11 25 17 19 23 3 1 38 44 1354
2017 WP-05 13 28 12 20 21 5 1 44 43 291
2017 WP-06 30 35 16 10 7 2 0 67 17 42
2014 WP 12 24 17 22 21 4 1 38 45 2343
2014 WP-01 9 21 32 17 21 0 0 30 38 10
2014 WP-02 17 29 14 22 15 3 0 47 38 160
2014 WP-03 17 22 11 18 28 5 0 40 48 217
2014 WP-04 9 23 18 23 22 5 1 34 48 1517
2014 WP-05 17 28 15 21 14 3 1 47 37 356
2014 WP-06 31 26 19 13 7 2 4 59 20 56
2011 WP 12 25 17 21 19 6 1 39 43 2568
2011 WP-01 23 38 0 15 23 0 0 62 38 13
2011 WP-02 16 28 9 24 17 6 0 47 44 209
2011 WP-03 17 24 12 20 23 4 0 43 45 254
2011 WP-04 9 23 19 22 21 6 1 34 46 1628
2011 WP-05 15 32 16 21 12 4 1 49 34 385
2011 WP-06 22 37 14 12 12 2 0 60 25 49

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 72 14 6 2 2 1 3 90 4 2270
2017 WP-01 60 27 5 5 0 0 3 89 6 37
2017 WP-02 74 11 5 3 2 0 4 89 5 253
2017 WP-03 69 13 7 2 2 1 5 87 5 255
2017 WP-04 73 15 5 2 2 1 3 91 4 1356
2017 WP-05 71 14 7 5 2 0 2 87 6 292
2017 WP-06 71 22 5 0 0 0 3 95 0 42
2014 WP 70 14 6 2 2 1 5 89 5 2345
2014 WP-01 53 27 10 0 0 10 0 88 0 11
2014 WP-02 70 14 6 4 1 0 6 88 5 160
2014 WP-03 72 14 5 1 1 0 6 92 3 217
2014 WP-04 69 14 6 2 2 1 5 89 4 1518
2014 WP-05 71 12 5 5 2 0 6 88 7 356
2014 WP-06 67 25 3 0 1 0 3 95 1 56

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 73 15 4 2 2 2 2 92 3 2262
2017 WP-01 70 16 3 3 3 3 3 91 6 37
2017 WP-02 75 15 3 2 2 2 2 93 4 253
2017 WP-03 70 14 6 1 2 3 4 90 3 253
2017 WP-04 74 15 4 2 1 2 2 93 3 1353
2017 WP-05 72 17 5 2 2 0 1 91 4 290
2017 WP-06 71 20 7 0 0 0 3 93 0 42
2014 WP 71 15 5 2 2 2 3 91 4 2345
2014 WP-01 55 8 21 16 0 0 0 63 16 11
2014 WP-02 69 17 6 2 1 2 2 90 3 160
2014 WP-03 73 12 4 2 1 3 5 93 3 217
2014 WP-04 71 16 5 2 2 2 2 91 4 1518
2014 WP-05 71 13 5 3 2 1 4 89 6 356
2014 WP-06 70 22 2 0 1 4 2 97 1 56
2011 WP 73 15 5 2 1 2 2 91 3 2566
2011 WP-01 73 27 0 0 0 0 0 100 0 15
2011 WP-02 73 13 6 2 2 2 2 90 4 209
2011 WP-03 74 13 5 2 1 2 3 91 3 254
2011 WP-04 74 15 5 2 2 2 1 91 3 1626
2011 WP-05 69 20 5 2 1 2 1 92 3 384
2011 WP-06 85 10 4 0 0 0 0 96 0 48
2008 WP 74 14 4 2 2 1 2 91 4 2226
2008 WP-02 77 11 4 3 1 2 1 92 4 224
2008 WP-03 64 21 7 1 3 1 3 89 4 161
2008 WP-04 75 14 4 2 2 2 2 92 4 1390
2008 WP-05 73 15 5 2 2 0 3 90 4 321
2008 WP-06 77 15 4 0 3 2 0 93 3 70

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 13 27 18 22 18 2 0 41 41 2268
2017 WP-01 33 30 13 13 8 3 0 64 22 37
2017 WP-02 16 25 16 20 18 4 1 43 40 253
2017 WP-03 15 31 20 11 20 3 0 48 32 255
2017 WP-04 11 25 19 25 19 2 0 36 45 1355
2017 WP-05 12 38 14 23 13 0 0 50 36 291
2017 WP-06 25 35 20 15 5 0 0 60 20 42
2014 WP 11 26 18 22 20 2 0 38 43 2344
2014 WP-01 0 26 29 18 16 10 0 29 39 11
2014 WP-02 6 19 18 25 29 4 0 26 55 160
2014 WP-03 18 27 13 21 18 3 0 46 40 217
2014 WP-04 10 25 19 23 22 1 0 36 45 1517
2014 WP-05 11 34 19 22 14 1 0 45 36 356
2014 WP-06 28 34 14 18 5 0 0 62 24 56
2011 WP 14 34 17 19 15 1 0 49 34 2568
2011 WP-01 50 21 7 7 14 0 0 71 21 14
2011 WP-02 10 24 16 26 22 1 0 34 49 210
2011 WP-03 18 37 18 9 16 1 0 56 25 254
2011 WP-04 13 33 18 19 15 2 0 47 35 1626
2011 WP-05 15 40 15 21 9 1 0 55 30 385
2011 WP-06 22 39 18 14 6 0 0 61 20 49
2008 WP 11 35 18 20 14 1 0 47 35 2227
2008 WP-02 14 34 16 22 10 1 1 50 33 224
2008 WP-03 19 37 13 18 12 1 0 57 30 162
2008 WP-04 10 34 19 21 15 1 0 45 36 1390
2008 WP-05 11 39 18 18 13 1 0 50 31 321
2008 WP-06 13 46 13 24 3 2 0 59 28 70

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 14 29 15 19 20 2 2 44 40 2267
2017 WP-01 27 27 11 13 19 0 3 56 33 37
2017 WP-02 12 20 14 20 27 5 1 35 50 253
2017 WP-03 16 29 11 14 25 4 2 48 41 254
2017 WP-04 12 28 17 20 20 2 2 41 41 1355
2017 WP-05 17 39 10 18 14 1 1 57 32 292
2017 WP-06 35 40 11 7 7 0 0 74 14 42
2014 WP 14 28 16 18 22 1 1 43 41 2339
2014 WP-01 0 29 10 36 24 0 0 29 61 11
2014 WP-02 5 12 15 26 38 1 2 18 66 160
2014 WP-03 16 23 16 15 27 3 2 40 43 215
2014 WP-04 13 28 17 18 22 2 1 41 41 1514
2014 WP-05 18 38 11 19 14 0 0 56 33 356
2014 WP-06 32 40 7 12 4 0 6 76 17 56
2011 WP 18 31 15 16 17 1 1 51 34 2568
2011 WP-01 57 14 7 0 21 0 0 71 21 14
2011 WP-02 6 16 16 19 40 1 2 22 61 211
2011 WP-03 19 28 19 15 16 2 2 49 32 254
2011 WP-04 18 33 15 16 15 1 1 52 32 1625
2011 WP-05 23 33 13 16 13 0 2 57 29 385
2011 WP-06 37 31 14 8 8 0 2 69 17 49
2008 WP 17 37 12 17 15 1 1 56 32 2224
2008 WP-02 11 18 18 26 24 0 3 30 52 224
2008 WP-03 21 34 12 18 13 2 1 56 31 159
2008 WP-04 16 39 12 16 15 1 1 57 31 1391
2008 WP-05 25 40 7 16 9 1 2 67 26 320
2008 WP-06 34 40 8 7 7 0 4 77 14 70

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 11 32 24 18 12 3 0 44 31 2265
2017 WP-01 19 40 19 11 8 3 0 61 19 37
2017 WP-02 17 29 23 19 9 4 0 47 29 253
2017 WP-03 16 39 19 12 10 4 0 57 23 255
2017 WP-04 8 28 26 21 14 3 0 37 36 1354
2017 WP-05 15 42 23 14 5 1 0 57 20 289
2017 WP-06 36 45 12 5 0 3 0 83 5 42

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 28 41 17 7 5 2 0 70 12 2264
2017 WP-01 43 32 13 3 5 3 0 78 8 37
2017 WP-02 37 35 15 6 3 4 0 74 10 252
2017 WP-03 25 43 14 7 6 4 0 71 14 253
2017 WP-04 24 42 19 7 6 2 0 67 13 1354
2017 WP-05 34 44 15 4 1 1 0 79 6 291
2017 WP-06 60 36 2 2 0 0 0 96 2 42
2014 WP 33 41 14 6 4 2 0 75 10 2341
2014 WP-01 42 10 29 0 8 10 0 59 9 11
2014 WP-02 36 34 18 7 2 3 0 72 10 160
2014 WP-03 36 35 16 7 5 1 0 72 12 217
2014 WP-04 32 40 15 7 4 2 0 74 11 1515
2014 WP-05 34 50 8 5 2 1 0 85 7 355
2014 WP-06 52 44 4 0 0 0 0 96 0 56

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 24 45 15 10 5 1 0 69 16 2266
2017 WP-01 60 24 5 8 3 0 0 84 11 37
2017 WP-02 35 40 15 5 3 2 0 76 8 253
2017 WP-03 27 45 11 9 6 2 0 72 16 254
2017 WP-04 19 45 16 12 6 1 0 65 19 1354
2017 WP-05 27 49 14 7 3 0 0 76 10 292
2017 WP-06 43 55 2 0 0 0 0 98 0 42
2014 WP 28 41 14 10 6 1 0 70 16 2345
2014 WP-01 42 18 29 0 0 10 0 68 0 11
2014 WP-02 33 33 18 10 4 1 0 67 14 160
2014 WP-03 33 35 14 9 8 1 0 68 17 217
2014 WP-04 26 40 15 10 6 1 0 68 17 1518
2014 WP-05 29 47 12 9 3 0 0 77 12 356
2014 WP-06 44 46 6 4 1 0 0 90 5 56
2011 WP 23 42 16 12 7 1 0 65 18 2563
2011 WP-01 36 14 7 14 29 0 0 50 43 14
2011 WP-02 22 38 16 14 8 1 0 61 22 208
2011 WP-03 28 30 16 16 9 1 0 59 25 254
2011 WP-04 21 43 17 12 6 1 0 65 18 1625
2011 WP-05 25 48 12 8 5 2 0 75 13 383
2011 WP-06 39 43 12 4 2 0 0 82 6 49

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 28 42 13 10 7 0 0 70 17 2265
2017 WP-01 60 32 5 3 0 0 0 92 3 37
2017 WP-02 39 42 9 7 4 0 0 81 10 252
2017 WP-03 32 41 12 7 8 0 0 73 15 255
2017 WP-04 24 42 15 12 7 0 0 66 19 1352
2017 WP-05 30 43 12 11 5 0 0 72 16 292
2017 WP-06 50 45 5 0 0 0 0 95 0 42
2014 WP 30 41 13 9 7 0 0 71 16 2341
2014 WP-01 34 37 21 8 0 0 0 71 8 11
2014 WP-02 32 35 14 8 11 0 0 67 19 159
2014 WP-03 35 37 11 10 6 0 0 72 16 217
2014 WP-04 28 42 14 9 7 0 0 70 16 1515
2014 WP-05 33 43 11 9 5 0 0 75 14 356
2014 WP-06 52 43 2 3 0 0 0 95 3 56
2011 WP 28 42 14 9 6 0 0 71 15 2562
2011 WP-01 43 21 14 14 7 0 0 64 21 14
2011 WP-02 28 37 13 13 9 0 0 65 22 209
2011 WP-03 33 35 15 11 6 0 0 68 18 254
2011 WP-04 26 44 14 9 6 0 0 71 15 1622
2011 WP-05 29 46 14 7 4 0 0 75 11 384
2011 WP-06 41 41 12 2 4 0 0 82 6 49
2008 WP 26 42 13 11 8 0 0 69 19 2224
2008 WP-02 29 44 12 10 5 0 0 73 15 224
2008 WP-03 35 35 15 7 7 0 0 70 14 163
2008 WP-04 24 42 13 13 9 0 0 65 21 1386
2008 WP-05 30 47 11 6 6 0 0 77 12 320
2008 WP-06 41 46 6 4 3 0 0 87 7 70

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 17 32 21 16 14 1 0 49 30 2268
2017 WP-01 41 30 16 8 5 0 0 70 13 37
2017 WP-02 30 28 20 12 10 0 0 58 22 253
2017 WP-03 21 31 21 14 12 0 0 53 27 255
2017 WP-04 12 32 22 17 16 1 0 44 33 1354
2017 WP-05 17 36 19 16 12 1 0 53 28 292
2017 WP-06 38 38 7 14 2 0 0 76 17 42
2014 WP 14 34 21 17 14 0 0 48 31 2346
2014 WP-01 21 26 10 16 27 0 0 47 43 11
2014 WP-02 14 24 17 22 24 0 0 38 45 160
2014 WP-03 20 32 22 12 13 0 0 52 25 217
2014 WP-04 13 35 21 18 14 0 0 48 32 1519
2014 WP-05 13 36 25 15 10 1 0 50 25 356
2014 WP-06 31 34 20 9 5 2 0 66 14 56
2011 WP 21 35 20 14 10 0 0 56 24 2565
2011 WP-01 31 15 8 31 15 0 0 46 46 13
2011 WP-02 15 30 20 20 14 0 0 45 34 210
2011 WP-03 24 37 16 11 11 0 0 61 22 254
2011 WP-04 20 36 20 14 10 1 0 57 23 1624
2011 WP-05 22 34 21 15 8 1 0 57 22 385
2011 WP-06 31 35 18 10 6 0 0 65 16 49

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 17 36 20 17 10 0 0 53 28 2267
2017 WP-01 35 30 24 8 3 0 0 65 11 37
2017 WP-02 29 32 20 12 7 0 0 61 19 253
2017 WP-03 23 36 15 17 9 0 0 60 25 254
2017 WP-04 13 35 21 19 12 0 0 48 31 1354
2017 WP-05 17 42 17 16 8 0 0 59 24 292
2017 WP-06 43 45 5 7 0 0 0 88 7 42
2014 WP 15 35 19 19 12 0 0 50 31 2345
2014 WP-01 21 16 21 16 27 0 0 36 43 11
2014 WP-02 13 26 14 23 25 0 0 38 48 160
2014 WP-03 22 33 17 16 12 0 0 55 28 217
2014 WP-04 13 36 20 18 12 0 0 49 30 1518
2014 WP-05 14 39 18 22 7 0 0 53 29 356
2014 WP-06 35 31 18 11 5 0 0 66 16 56
2011 WP 20 39 17 15 9 0 0 59 24 2566
2011 WP-01 29 14 0 28 21 0 7 46 54 14
2011 WP-02 14 32 18 24 12 0 0 46 36 211
2011 WP-03 24 38 17 12 9 0 0 63 21 253
2011 WP-04 20 40 17 14 9 0 0 60 23 1624
2011 WP-05 19 43 17 14 6 1 0 63 20 385
2011 WP-06 31 37 12 12 8 0 0 67 20 49
2008 WP 21 42 14 16 8 0 0 63 24 2228
2008 WP-02 27 39 11 14 7 2 0 67 22 224
2008 WP-03 26 40 15 12 7 1 0 66 19 163
2008 WP-04 18 42 14 17 9 0 0 60 26 1390
2008 WP-05 24 43 12 14 6 0 0 68 20 320
2008 WP-06 31 53 10 4 2 0 0 84 6 70

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 21 25 20 16 12 5 0 49 29 2264
2017 WP-01 27 19 11 27 11 5 0 49 40 37
2017 WP-02 28 27 19 12 10 4 0 58 23 253
2017 WP-03 27 21 22 15 12 4 0 49 28 255
2017 WP-04 18 26 20 16 14 5 0 47 32 1350
2017 WP-05 22 25 23 17 7 4 1 50 26 292
2017 WP-06 42 28 12 7 7 4 0 73 14 42
2014 WP 21 26 21 15 13 4 1 49 29 2346
2014 WP-01 37 18 18 8 18 0 0 55 27 11
2014 WP-02 17 19 19 20 19 4 1 38 42 160
2014 WP-03 25 22 21 11 16 4 0 49 28 217
2014 WP-04 19 27 22 15 13 4 1 48 29 1519
2014 WP-05 24 27 20 15 10 5 0 53 26 356
2014 WP-06 42 27 13 9 5 2 2 72 14 56
2011 WP 25 26 16 16 12 4 1 54 29 2565
2011 WP-01 14 29 14 28 14 0 0 43 43 14
2011 WP-02 24 23 16 18 15 4 1 49 34 211
2011 WP-03 28 27 14 15 14 2 0 56 30 253
2011 WP-04 24 27 17 15 12 5 0 54 28 1623
2011 WP-05 28 27 14 15 10 4 1 59 26 385
2011 WP-06 41 18 16 16 8 0 0 59 24 49
2008 WP 22 30 17 16 10 5 0 55 27 2228
2008 WP-02 28 22 17 18 11 4 0 53 30 224
2008 WP-03 26 30 13 16 11 4 1 58 29 163
2008 WP-04 19 31 17 16 10 6 0 53 28 1391
2008 WP-05 27 28 17 14 10 4 0 57 24 319
2008 WP-06 32 43 9 7 4 3 1 79 12 70
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 WP 16 52 32 2269
2017 WP-01 27 27 46 37
2017 WP-02 22 46 32 253
2017 WP-03 23 41 36 255
2017 WP-04 14 55 31 1356
2017 WP-05 17 53 30 291
2017 WP-06 27 62 11 42
2014 WP 15 55 30 2343
2014 WP-01 16 57 27 11
2014 WP-02 21 40 39 160
2014 WP-03 22 43 35 217
2014 WP-04 12 59 29 1517
2014 WP-05 17 55 28 355
2014 WP-06 29 48 23 56
2011 WP 21 51 29 2569
2011 WP-01 40 27 33 15
2011 WP-02 18 46 36 210
2011 WP-03 31 38 31 254
2011 WP-04 18 53 29 1626
2011 WP-05 23 52 25 385
2011 WP-06 29 47 24 49

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 WP 22 33 26 8 3 7 378
2017 WP-01 20 20 50 10 0 0 10
2017 WP-02 24 27 33 2 4 11 55
2017 WP-03 14 56 15 4 11 0 58
2017 WP-04 21 26 29 13 1 10 186
2017 WP-05 30 40 18 4 0 8 48
2017 WP-06 53 31 16 0 0 0 12
2014 WP 29 26 23 13 9999 9 348
2014 WP-02 30 6 38 15 9999 12 34
2014 WP-03 28 31 19 9 9999 13 47
2014 WP-04 26 27 23 17 9999 7 183
2014 WP-05 30 31 21 7 9999 12 62
2014 WP-06 71 18 11 0 9999 0 16
2011 WP 26 38 24 7 9999 5 527
2011 WP-02 42 3 37 8 9999 11 38
2011 WP-03 15 54 21 2 9999 8 80
2011 WP-04 20 41 26 8 9999 5 293
2011 WP-05 40 37 17 6 9999 1 90
2011 WP-06 86 14 0 0 9999 0 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 WP 28 72 2266
2017 WP-01 13 87 37
2017 WP-02 21 79 253
2017 WP-03 31 69 255
2017 WP-04 28 72 1354
2017 WP-05 29 71 290
2017 WP-06 15 85 42
2014 WP 30 70 2343
2014 WP-02 27 73 159
2014 WP-03 41 59 217
2014 WP-04 30 70 1517
2014 WP-05 26 74 356
2014 WP-06 14 86 56

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 WP 59 613
2017 WP-02 61 54
2017 WP-03 71 79
2017 WP-04 61 375
2017 WP-05 40 83
2014 WP 60 690
2014 WP-02 70 43
2014 WP-03 71 89
2014 WP-04 60 444
2014 WP-05 49 93

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 WP 59 613
2017 WP-02 50 54
2017 WP-03 59 79
2017 WP-04 61 375
2017 WP-05 55 83
2014 WP 58 690
2014 WP-02 51 43
2014 WP-03 55 89
2014 WP-04 61 444
2014 WP-05 48 93

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 WP 7 613
2017 WP-04 3 375
2017 WP-05 33 83
2014 WP 9 690
2014 WP-04 3 444
2014 WP-05 41 93

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 WP 23 613
2017 WP-03 23 79
2017 WP-04 27 375
2017 WP-05 22 83
2014 WP 18 690
2014 WP-02 0 43
2014 WP-03 19 89
2014 WP-04 20 444
2014 WP-05 19 93

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 WP 6 613
2017 WP-02 0 54
2017 WP-04 8 375
2014 WP 7 690
2014 WP-02 0 43
2014 WP-03 16 89
2014 WP-04 8 444

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 WP 9 613
2017 WP-02 23 54
2017 WP-03 9 79
2017 WP-04 7 375
2017 WP-05 9 83
2014 WP 6 690
2014 WP-02 14 43
2014 WP-03 6 89
2014 WP-04 6 444
2014 WP-05 5 93

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 WP 2 613
2017 WP-02 0 54
2017 WP-04 2 375
2014 WP 1 690

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 WP 39 613
2017 WP-02 51 54
2017 WP-03 40 79
2017 WP-04 36 375
2017 WP-05 43 83
2014 WP 36 691
2014 WP-02 53 42
2014 WP-03 41 89
2014 WP-04 33 446
2014 WP-05 42 93

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 WP 42 613
2017 WP-02 39 54
2017 WP-03 45 79
2017 WP-04 43 375
2017 WP-05 38 83
2014 WP 42 691
2014 WP-02 41 42
2014 WP-03 57 89
2014 WP-04 42 446
2014 WP-05 30 93

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 WP 50 613
2017 WP-02 32 54
2017 WP-03 54 79
2017 WP-04 51 375
2017 WP-05 57 83
2014 WP 47 691
2014 WP-02 49 42
2014 WP-03 53 89
2014 WP-04 45 446
2014 WP-05 46 93

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 WP 37 613
2017 WP-02 43 54
2017 WP-03 48 79
2017 WP-04 35 375
2017 WP-05 32 83
2014 WP 38 691
2014 WP-02 55 42
2014 WP-03 42 89
2014 WP-04 35 446
2014 WP-05 41 93

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 WP 33 613
2017 WP-02 30 54
2017 WP-03 38 79
2017 WP-04 33 375
2017 WP-05 34 83
2014 WP 30 691
2014 WP-02 24 42
2014 WP-03 32 89
2014 WP-04 31 446
2014 WP-05 28 93

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 WP 62 613
2017 WP-02 61 54
2017 WP-03 57 79
2017 WP-04 64 375
2017 WP-05 58 83
2014 WP 64 691
2014 WP-02 57 42
2014 WP-03 69 89
2014 WP-04 64 446
2014 WP-05 61 93

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 WP 46 613
2017 WP-02 45 54
2017 WP-03 44 79
2017 WP-04 46 375
2017 WP-05 52 83
2014 WP 43 691
2014 WP-02 34 42
2014 WP-03 46 89
2014 WP-04 42 446
2014 WP-05 49 93

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 WP 2 613
2017 WP-04 1 375
2014 WP 1 691

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 WP 14 613
2017 WP-02 0 54
2017 WP-03 11 79
2017 WP-04 18 375
2014 WP 12 691
2014 WP-03 14 89
2014 WP-04 14 446

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 WP 17 613
2017 WP-02 19 54
2017 WP-03 18 79
2017 WP-04 16 375
2017 WP-05 17 83
2014 WP 15 691
2014 WP-02 12 42
2014 WP-03 25 89
2014 WP-04 14 446
2014 WP-05 15 93

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 WP 54 613
2017 WP-02 45 54
2017 WP-03 44 79
2017 WP-04 58 375
2017 WP-05 54 83
2014 WP 48 691
2014 WP-02 52 42
2014 WP-03 56 89
2014 WP-04 49 446
2014 WP-05 38 93

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 WP 29 613
2017 WP-02 38 54
2017 WP-03 34 79
2017 WP-04 26 375
2017 WP-05 35 83
2014 WP 25 691
2014 WP-02 50 42
2014 WP-03 29 89
2014 WP-04 22 446
2014 WP-05 26 93

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 WP 16 613
2017 WP-02 9 54
2017 WP-03 22 79
2017 WP-04 16 375
2017 WP-05 16 83
2014 WP 16 691
2014 WP-02 14 42
2014 WP-03 13 89
2014 WP-04 17 446
2014 WP-05 15 93

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 WP 57 613
2017 WP-02 50 54
2017 WP-03 65 79
2017 WP-04 54 375
2017 WP-05 67 83
2014 WP 57 691
2014 WP-02 82 43
2014 WP-03 57 89
2014 WP-04 52 446
2014 WP-05 69 92

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 WP 36 613
2017 WP-02 37 54
2017 WP-03 39 79
2017 WP-04 34 375
2017 WP-05 39 83
2014 WP 34 691
2014 WP-02 31 43
2014 WP-03 39 89
2014 WP-04 32 446
2014 WP-05 44 92

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 WP 10 613
2017 WP-03 13 79
2017 WP-04 8 375
2017 WP-05 20 83
2014 WP 10 691
2014 WP-02 16 43
2014 WP-03 8 89
2014 WP-04 7 446
2014 WP-05 26 92

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 WP 35 613
2017 WP-02 37 54
2017 WP-03 36 79
2017 WP-04 36 375
2017 WP-05 28 83
2014 WP 34 691
2014 WP-02 47 43
2014 WP-03 38 89
2014 WP-04 35 446
2014 WP-05 20 92

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 WP 14 613
2017 WP-02 13 54
2017 WP-03 11 79
2017 WP-04 14 375
2017 WP-05 15 83
2014 WP 15 691
2014 WP-02 19 43
2014 WP-03 16 89
2014 WP-04 15 446
2014 WP-05 14 92

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 WP 13 613
2017 WP-02 11 54
2017 WP-03 13 79
2017 WP-04 14 375
2017 WP-05 14 83
2014 WP 11 691
2014 WP-02 14 43
2014 WP-03 10 89
2014 WP-04 12 446
2014 WP-05 11 92

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 WP 19 613
2017 WP-02 15 54
2017 WP-03 23 79
2017 WP-04 19 375
2017 WP-05 15 83
2014 WP 16 691
2014 WP-02 17 43
2014 WP-03 23 89
2014 WP-04 15 446
2014 WP-05 17 92

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 WP 10 613
2017 WP-02 13 54
2017 WP-03 13 79
2017 WP-04 8 375
2017 WP-05 10 83
2014 WP 11 691
2014 WP-02 14 43
2014 WP-03 10 89
2014 WP-04 11 446
2014 WP-05 8 92

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 WP 20 613
2017 WP-02 22 54
2017 WP-03 16 79
2017 WP-04 22 375
2017 WP-05 17 83
2014 WP 19 691
2014 WP-02 14 43
2014 WP-03 16 89
2014 WP-04 21 446
2014 WP-05 15 92

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 WP 12 534
2017 WP-02 11 48
2017 WP-03 16 70
2017 WP-04 12 323
2014 WP 13 613
2014 WP-03 11 80
2014 WP-04 14 394
2014 WP-05 10 82

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 WP 13 534
2017 WP-02 11 48
2017 WP-03 14 70
2017 WP-04 14 323
2017 WP-05 9 72
2014 WP 14 613
2014 WP-02 19 37
2014 WP-03 16 80
2014 WP-04 13 394
2014 WP-05 14 82

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 WP 10 534
2017 WP-03 10 70
2017 WP-04 12 323
2014 WP 11 613
2014 WP-02 19 37
2014 WP-03 15 80
2014 WP-04 10 394
2014 WP-05 10 82

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 WP 8 534
2017 WP-02 11 48
2017 WP-03 13 70
2017 WP-04 7 323
2014 WP 7 613
2014 WP-03 11 80
2014 WP-04 7 394
2014 WP-05 6 82

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 WP 9 534
2017 WP-03 7 70
2017 WP-04 10 323
2017 WP-05 11 72
2014 WP 11 613
2014 WP-03 16 80
2014 WP-04 11 394
2014 WP-05 10 82

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 WP 8 534
2017 WP-04 8 323
2017 WP-05 9 72
2014 WP 9 613
2014 WP-02 22 37
2014 WP-03 8 80
2014 WP-04 8 394
2014 WP-05 9 82

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 WP 11 534
2017 WP-02 21 48
2017 WP-03 14 70
2017 WP-04 8 323
2017 WP-05 10 72
2014 WP 9 613
2014 WP-04 11 394

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 WP 8 534
2017 WP-03 11 70
2017 WP-04 9 323
2014 WP 8 613
2014 WP-03 7 80
2014 WP-04 8 394

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 WP 14 534
2017 WP-02 13 48
2017 WP-03 10 70
2017 WP-04 16 323
2017 WP-05 10 72
2014 WP 14 613
2014 WP-02 21 37
2014 WP-03 12 80
2014 WP-04 15 394
2014 WP-05 11 82

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 WP 32 534
2017 WP-02 25 48
2017 WP-03 29 70
2017 WP-04 35 323
2017 WP-05 30 72
2014 WP 31 613
2014 WP-02 22 37
2014 WP-03 26 80
2014 WP-04 33 394
2014 WP-05 32 82

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 WP 8 534
2017 WP-03 9 70
2017 WP-04 10 323
2017 WP-05 7 72
2014 WP 11 613
2014 WP-03 10 80
2014 WP-04 11 394
2014 WP-05 15 82

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 WP 53 534
2017 WP-02 45 48
2017 WP-03 51 70
2017 WP-04 55 323
2017 WP-05 49 72
2014 WP 52 613
2014 WP-02 43 37
2014 WP-03 56 80
2014 WP-04 55 394
2014 WP-05 38 82

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 WP 2 534
2017 WP-02 0 48
2017 WP-04 3 323
2017 WP-05 0 72
2014 WP 1 613
2014 WP-02 0 37
2014 WP-03 0 80

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 WP 62 534
2017 WP-02 71 48
2017 WP-03 60 70
2017 WP-04 62 323
2017 WP-05 58 72
2014 WP 58 613
2014 WP-02 62 37
2014 WP-03 62 80
2014 WP-04 58 394
2014 WP-05 56 82

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 WP 1 534
2017 WP-05 0 72

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 WP 14 534
2017 WP-02 25 48
2017 WP-03 24 70
2017 WP-04 9 323
2017 WP-05 16 72
2014 WP 12 613
2014 WP-02 20 37
2014 WP-03 9 80
2014 WP-04 10 394
2014 WP-05 14 82

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 WP 94 6 613
2017 WP-02 91 9 54
2017 WP-03 90 10 79
2017 WP-04 95 5 375
2017 WP-05 95 5 83

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 9 20 22 14 17 15 4 35 38 2270
2017 WP-01 24 19 16 5 5 19 11 62 15 37
2017 WP-02 12 16 24 10 11 23 5 39 28 253
2017 WP-03 8 20 22 13 19 14 4 35 39 255
2017 WP-04 7 18 23 14 19 15 4 31 41 1356
2017 WP-05 9 28 20 17 15 9 2 41 36 292
2017 WP-06 27 35 12 10 7 7 2 69 18 42
2014 WP 9 21 22 14 16 15 3 36 37 2343
2014 WP-01 8 16 29 10 8 21 8 33 26 11
2014 WP-02 11 16 20 13 16 19 5 35 38 160
2014 WP-03 12 21 18 16 18 12 3 40 39 217
2014 WP-04 7 19 23 15 17 17 3 32 40 1516
2014 WP-05 11 30 23 14 11 10 2 46 28 356
2014 WP-06 18 36 23 7 4 5 7 62 12 56

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 15 31 22 13 14 5 0 49 29 2264
2017 WP-01 41 30 11 11 0 5 3 77 12 37
2017 WP-02 23 30 19 9 8 11 0 59 20 252
2017 WP-03 17 29 22 11 17 5 0 48 29 254
2017 WP-04 12 29 23 14 15 5 0 44 32 1354
2017 WP-05 14 39 17 16 11 3 0 55 28 290
2017 WP-06 41 43 7 5 4 0 0 84 10 42
2014 WP 15 31 22 15 12 5 0 48 29 2342
2014 WP-01 16 27 21 10 8 18 0 52 23 11
2014 WP-02 15 30 23 15 8 8 1 49 25 160
2014 WP-03 19 25 21 15 16 5 0 46 32 217
2014 WP-04 12 30 23 15 13 6 1 45 31 1515
2014 WP-05 18 38 19 15 8 2 0 57 24 356
2014 WP-06 32 42 16 5 4 1 0 75 9 56
2011 WP 21 39 17 13 8 3 0 61 22 2563
2011 WP-01 40 27 13 0 20 0 0 67 20 15
2011 WP-02 24 38 16 13 6 3 0 64 20 210
2011 WP-03 20 32 16 17 12 3 0 54 29 254
2011 WP-04 19 39 17 13 8 3 0 60 22 1623
2011 WP-05 22 43 16 12 4 1 0 66 17 383
2011 WP-06 45 37 4 6 8 0 0 82 14 49
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 28 54 8 7 1 1 1 83 8 2271
2017 WP-01 16 60 11 5 8 0 0 76 13 37
2017 WP-02 30 56 9 4 2 0 0 86 5 253
2017 WP-03 27 55 7 7 2 1 1 84 9 255
2017 WP-04 25 56 9 8 1 1 0 81 10 1357
2017 WP-05 41 48 4 3 0 0 3 92 4 292
2017 WP-06 48 37 0 0 0 0 15 100 0 42
2014 WP 26 55 10 6 1 1 1 82 8 2344
2014 WP-01 0 73 18 0 8 0 0 73 8 11
2014 WP-02 39 54 4 2 1 1 0 94 3 160
2014 WP-03 22 55 13 8 1 0 1 78 9 217
2014 WP-04 21 57 12 8 2 1 0 79 9 1517
2014 WP-05 36 53 6 2 1 1 1 91 3 356
2014 WP-06 50 31 4 0 0 0 15 96 0 56
2011 WP 25 54 9 8 2 1 1 80 10 2566
2011 WP-01 14 29 7 14 21 7 7 50 42 14
2011 WP-02 37 56 4 3 0 0 0 93 3 210
2011 WP-03 24 54 11 6 3 1 2 79 10 254
2011 WP-04 20 55 11 10 2 1 0 76 12 1624
2011 WP-05 32 55 4 2 1 0 5 93 3 385
2011 WP-06 53 33 8 0 0 0 6 91 0 49
2008 WP 24 51 9 9 4 1 2 77 13 2233
2008 WP-02 36 49 7 7 0 1 0 85 7 224
2008 WP-03 22 51 10 5 8 4 1 76 13 164
2008 WP-04 19 54 10 12 4 1 0 73 16 1392
2008 WP-05 34 46 6 5 1 1 7 87 7 321
2008 WP-06 42 34 6 0 2 0 17 91 2 71

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 10 31 22 16 9 10 3 46 29 2265
2017 WP-01 27 25 13 8 5 19 3 66 17 37
2017 WP-02 16 30 21 9 8 14 2 55 21 252
2017 WP-03 11 28 23 13 9 12 4 46 26 255
2017 WP-04 7 31 22 19 10 10 2 42 33 1352
2017 WP-05 12 33 25 12 6 7 4 51 21 292
2017 WP-06 39 33 7 3 5 6 7 84 8 42
2014 WP 9 31 23 17 9 9 3 44 29 2346
2014 WP-01 0 26 29 16 18 0 10 29 39 11
2014 WP-02 13 33 18 18 9 8 1 50 30 160
2014 WP-03 12 26 21 15 13 9 4 44 32 217
2014 WP-04 7 30 25 18 10 10 2 41 31 1519
2014 WP-05 12 36 22 14 7 6 3 52 24 356
2014 WP-06 18 38 13 5 5 5 15 70 14 56
2011 WP 9 33 21 16 8 10 2 48 28 2566
2011 WP-01 0 29 7 14 29 14 7 36 54 14
2011 WP-02 16 36 15 17 9 6 1 56 28 210
2011 WP-03 10 31 25 13 9 10 3 47 25 253
2011 WP-04 7 30 23 18 9 11 2 43 30 1625
2011 WP-05 10 45 19 12 4 6 4 61 18 385
2011 WP-06 29 35 16 10 4 4 2 67 15 49

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 36 38 11 5 3 5 1 80 9 2270
2017 WP-01 49 35 11 3 0 3 0 86 3 37
2017 WP-02 43 33 14 3 2 6 0 81 5 252
2017 WP-03 35 33 12 6 4 9 1 75 12 255
2017 WP-04 33 41 11 6 3 5 0 79 10 1357
2017 WP-05 44 37 8 5 2 2 3 85 7 292
2017 WP-06 52 24 5 0 0 2 17 94 0 42
2014 WP 35 39 12 5 3 4 1 78 8 2345
2014 WP-01 47 8 18 8 8 10 0 61 18 11
2014 WP-02 51 34 6 4 1 4 0 88 6 160
2014 WP-03 30 36 18 6 4 4 1 70 11 217
2014 WP-04 32 41 14 5 3 5 0 77 8 1518
2014 WP-05 42 39 9 6 2 2 1 84 7 356
2014 WP-06 56 18 4 2 2 0 19 91 4 56
2011 WP 33 39 12 6 3 6 2 78 9 2565
2011 WP-01 29 21 21 0 7 14 7 63 9 14
2011 WP-02 39 39 8 6 2 5 0 82 9 210
2011 WP-03 27 35 15 8 6 8 1 68 15 253
2011 WP-04 32 39 13 6 3 7 0 76 9 1626
2011 WP-05 34 44 8 3 2 2 7 86 6 383
2011 WP-06 53 29 8 2 0 0 8 89 2 49
2008 WP 27 43 13 6 3 7 2 76 10 2229
2008 WP-02 35 41 11 4 2 7 0 82 6 224
2008 WP-03 25 40 17 4 4 10 1 72 9 163
2008 WP-04 23 45 15 7 3 7 0 73 11 1390
2008 WP-05 36 39 8 6 2 3 6 82 9 320
2008 WP-06 42 27 6 3 0 3 19 89 4 71

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 23 36 16 9 7 8 1 65 17 2265
2017 WP-01 41 32 19 3 3 3 0 75 6 37
2017 WP-02 34 33 17 5 2 9 0 74 7 252
2017 WP-03 23 31 15 9 9 13 1 63 20 254
2017 WP-04 19 37 17 11 8 7 0 61 20 1353
2017 WP-05 28 41 13 7 3 4 3 75 11 292
2017 WP-06 51 25 4 4 0 0 15 90 5 42
2014 WP 21 37 18 10 7 7 1 62 18 2345
2014 WP-01 8 34 18 0 18 21 0 53 23 11
2014 WP-02 29 32 16 6 9 9 0 67 16 160
2014 WP-03 21 33 17 13 7 7 1 60 22 217
2014 WP-04 16 37 21 11 8 8 0 58 20 1518
2014 WP-05 31 43 11 8 3 3 1 77 12 356
2014 WP-06 49 22 6 5 2 0 17 85 8 56
2011 WP 22 38 15 10 6 8 2 66 17 2560
2011 WP-01 21 21 21 7 14 7 7 50 25 14
2011 WP-02 24 39 14 8 6 9 0 70 15 208
2011 WP-03 22 32 20 10 7 8 1 60 19 253
2011 WP-04 19 39 15 11 7 9 0 64 19 1621
2011 WP-05 26 44 12 6 3 3 6 77 10 385
2011 WP-06 51 31 4 4 0 0 10 91 5 49
2008 WP 22 36 16 12 8 5 1 62 21 2231
2008 WP-02 31 36 12 12 6 4 0 69 18 224
2008 WP-03 21 39 16 7 7 9 1 66 16 163
2008 WP-04 18 35 18 14 9 5 0 56 24 1392
2008 WP-05 32 37 11 9 3 2 5 75 13 321
2008 WP-06 41 30 7 4 3 2 13 83 9 70
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 WP 14 86 2263
2017 WP-02 7 93 253
2017 WP-03 18 82 255
2017 WP-04 15 85 1351
2017 WP-05 13 87 291
2014 WP 13 87 2341
2014 WP-02 9 91 160
2014 WP-03 21 79 217
2014 WP-04 14 86 1515
2014 WP-05 8 92 355

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 WP 42 306
2017 WP-02 35 17
2017 WP-03 53 44
2017 WP-04 43 197
2017 WP-05 27 37
2014 WP 45 295
2014 WP-02 48 15
2014 WP-03 59 45
2014 WP-04 45 201
2014 WP-05 24 28

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 WP 77 306
2017 WP-02 88 17
2017 WP-03 63 44
2017 WP-04 78 197
2017 WP-05 84 37
2014 WP 76 295
2014 WP-02 87 15
2014 WP-03 70 45
2014 WP-04 74 201
2014 WP-05 100 28

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 WP 2 306
2017 WP-02 0 17
2014 WP 3 295
2014 WP-02 0 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 WP 15 306
2017 WP-02 0 17
2017 WP-03 18 44
2017 WP-04 16 197
2017 WP-05 14 37
2014 WP 13 295
2014 WP-02 0 15
2014 WP-04 15 201

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 WP 7 306
2017 WP-02 0 17
2017 WP-03 16 44
2017 WP-04 5 197
2014 WP 9 295
2014 WP-03 17 45
2014 WP-04 8 201

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 WP 6 306
2017 WP-02 0 17
2017 WP-04 7 197
2014 WP 6 295
2014 WP-04 4 201

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 WP 6 306
2017 WP-03 13 44
2017 WP-04 5 197
2014 WP 6 295
2014 WP-02 0 15
2014 WP-03 11 45
2014 WP-04 6 201
2014 WP-05 0 28

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 WP 34 305
2017 WP-03 45 44
2017 WP-04 35 196
2017 WP-05 25 37
2014 WP 34 296
2014 WP-03 32 45
2014 WP-04 36 202
2014 WP-05 32 28

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 WP 18 305
2017 WP-03 20 44
2017 WP-04 18 196
2017 WP-05 17 37
2014 WP 18 296
2014 WP-03 23 45
2014 WP-04 18 202

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 WP 13 305
2017 WP-03 16 44
2017 WP-04 13 196
2014 WP 12 296
2014 WP-03 13 45
2014 WP-04 13 202

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 WP 6 305
2017 WP-04 7 196
2017 WP-05 0 37
2014 WP 7 296
2014 WP-03 11 45
2014 WP-04 5 202

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 WP 17 305
2017 WP-03 20 44
2017 WP-04 17 196
2017 WP-05 19 37
2014 WP 17 296
2014 WP-03 13 45
2014 WP-04 17 202
2014 WP-05 25 28

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 WP 28 305
2017 WP-02 29 17
2017 WP-03 24 44
2017 WP-04 26 196
2017 WP-05 40 37
2014 WP 26 296
2014 WP-03 28 45
2014 WP-04 26 202

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 WP 5 305
2017 WP-03 14 44
2017 WP-04 4 196
2017 WP-05 0 37
2014 WP 5 296
2014 WP-04 4 202

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 WP 3 305
2017 WP-02 0 17

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 WP 6 305
2017 WP-04 7 196
2014 WP 6 296
2014 WP-02 0 15
2014 WP-04 6 202

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 WP 18 305
2017 WP-03 15 44
2017 WP-04 20 196
2017 WP-05 19 37
2014 WP 17 296
2014 WP-02 54 15
2014 WP-03 15 45
2014 WP-04 15 202
2014 WP-05 21 28

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 WP-02 0 17
2017 WP-03 0 44
2017 WP-04 0 196
2017 WP-05 0 37

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 WP 28 305
2017 WP-02 59 17
2017 WP-03 27 44
2017 WP-04 28 196
2017 WP-05 19 37
2014 WP 18 296
2014 WP-02 39 15
2014 WP-03 15 45
2014 WP-04 18 202
2014 WP-05 21 28

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 WP-02 0 17
2017 WP-05 0 37
2014 WP-02 0 15
2014 WP-05 0 28

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 WP 13 305
2017 WP-03 16 44
2017 WP-04 13 196
2014 WP 22 296
2014 WP-03 30 45
2014 WP-04 20 202
2014 WP-05 18 28

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 WP 39 304
2017 WP-03 46 43
2017 WP-04 42 196
2017 WP-05 30 37
2014 WP 34 294
2014 WP-02 37 14
2014 WP-03 39 45
2014 WP-04 33 201
2014 WP-05 32 28

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 WP 24 304
2017 WP-02 29 17
2017 WP-03 23 43
2017 WP-04 24 196
2017 WP-05 25 37
2014 WP 21 294
2014 WP-03 28 45
2014 WP-04 20 201
2014 WP-05 26 28

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 WP 12 304
2017 WP-04 13 196
2014 WP 8 294
2014 WP-03 13 45
2014 WP-04 7 201

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 WP 33 304
2017 WP-02 35 17
2017 WP-03 28 43
2017 WP-04 36 196
2017 WP-05 22 37
2014 WP 26 294
2014 WP-02 35 14
2014 WP-03 32 45
2014 WP-04 25 201

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 WP 6 304
2017 WP-02 0 17
2017 WP-04 7 196
2014 WP 8 294
2014 WP-02 0 14
2014 WP-04 10 201

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 WP 16 304
2017 WP-03 14 43
2017 WP-04 19 196
2014 WP 11 294
2014 WP-03 15 45
2014 WP-04 11 201

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 WP 10 304
2017 WP-03 14 43
2017 WP-04 11 196
2014 WP 11 294
2014 WP-02 0 14
2014 WP-04 12 201

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 WP 9 304
2017 WP-04 9 196
2014 WP 9 294
2014 WP-04 11 201

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 WP 35 304
2017 WP-02 29 17
2017 WP-03 30 43
2017 WP-04 33 196
2017 WP-05 54 37
2014 WP 43 294
2014 WP-02 42 14
2014 WP-03 42 45
2014 WP-04 44 201
2014 WP-05 42 28

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 WP 8 258
2017 WP-02 0 15
2017 WP-03 18 39
2017 WP-04 7 160
2014 WP 8 260
2014 WP-03 13 38
2014 WP-04 7 178

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 WP 7 258
2017 WP-02 0 15
2017 WP-04 9 160
2014 WP 11 260
2014 WP-03 13 38
2014 WP-04 10 178

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 WP 6 258
2017 WP-02 0 15
2017 WP-04 7 160
2014 WP 7 260
2014 WP-04 8 178
2014 WP-05 0 26

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 WP 3 258
2017 WP-02 0 15
2017 WP-03 13 39
2017 WP-05 0 35
2014 WP 3 260
2014 WP-02 0 12
2014 WP-04 4 178
2014 WP-05 0 26

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 WP 2 258
2017 WP-02 0 15
2017 WP-04 3 160
2017 WP-05 0 35
2014 WP 3 260
2014 WP-02 0 12
2014 WP-04 3 178
2014 WP-05 0 26

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 WP 4 258
2017 WP-03 0 39
2017 WP-04 4 160
2014 WP 5 260
2014 WP-04 4 178

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 WP 10 258
2017 WP-03 15 39
2017 WP-04 8 160
2014 WP 6 260
2014 WP-04 6 178

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 WP 7 258
2017 WP-04 7 160
2014 WP 5 260
2014 WP-04 4 178

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 WP 13 258
2017 WP-04 16 160
2014 WP 9 260
2014 WP-02 0 12
2014 WP-04 10 178

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 WP 30 258
2017 WP-03 20 39
2017 WP-04 36 160
2017 WP-05 23 35
2014 WP 27 260
2014 WP-03 20 38
2014 WP-04 28 178
2014 WP-05 32 26

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 WP 10 258
2017 WP-03 13 39
2017 WP-04 12 160
2014 WP 8 260
2014 WP-04 7 178

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 WP 53 258
2017 WP-02 73 15
2017 WP-03 49 39
2017 WP-04 54 160
2017 WP-05 54 35
2014 WP 49 260
2014 WP-03 52 38
2014 WP-04 48 178
2014 WP-05 52 26

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 WP 4 258
2017 WP-02 0 15
2017 WP-04 4 160
2014 WP 2 260

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 WP 65 258
2017 WP-02 73 15
2017 WP-03 59 39
2017 WP-04 64 160
2017 WP-05 81 35
2014 WP 67 260
2014 WP-02 57 12
2014 WP-03 65 38
2014 WP-04 67 178
2014 WP-05 68 26

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 WP 4 258
2017 WP-03 0 39
2017 WP-04 5 160
2017 WP-05 0 35

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 WP 12 258
2017 WP-02 0 15
2017 WP-03 13 39
2017 WP-04 13 160
2014 WP 11 260
2014 WP-04 10 178

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 WP 93 7 306
2017 WP-02 94 6 17
2017 WP-03 89 11 44
2017 WP-04 95 5 197
2017 WP-05 95 5 37

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 10 22 26 9 7 21 4 43 22 2271
2017 WP-01 27 19 16 3 0 30 6 71 4 37
2017 WP-02 13 18 28 3 3 29 5 48 9 253
2017 WP-03 10 22 25 10 9 18 5 42 25 255
2017 WP-04 8 21 27 10 9 21 4 39 25 1357
2017 WP-05 12 26 28 7 5 17 4 49 15 292
2017 WP-06 28 46 7 2 2 11 4 87 5 42
2014 WP 13 20 27 7 6 22 4 45 18 2345
2014 WP-01 8 16 37 0 0 31 8 39 0 11
2014 WP-02 12 19 30 6 3 25 5 44 13 160
2014 WP-03 14 18 25 9 9 20 5 44 23 218
2014 WP-04 10 20 27 8 7 23 4 42 20 1518
2014 WP-05 19 24 26 7 4 19 2 54 13 355
2014 WP-06 31 28 22 0 2 14 4 71 2 56

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 19 34 22 8 7 9 1 58 17 2267
2017 WP-01 43 40 0 3 0 11 3 97 3 37
2017 WP-02 27 29 21 4 3 16 0 66 8 253
2017 WP-03 21 28 25 7 10 9 0 54 19 255
2017 WP-04 16 34 23 10 8 8 1 55 20 1353
2017 WP-05 21 41 23 6 4 6 0 66 10 292
2017 WP-06 44 46 6 2 2 0 0 89 4 42
2014 WP 19 33 23 8 6 10 1 59 15 2338
2014 WP-01 8 53 10 0 0 29 0 85 0 11
2014 WP-02 18 33 24 8 3 13 2 60 12 158
2014 WP-03 20 30 21 9 8 11 1 57 19 217
2014 WP-04 16 33 24 8 7 10 1 56 17 1514
2014 WP-05 29 36 20 6 4 5 0 68 10 355
2014 WP-06 48 36 9 2 2 3 0 87 4 56
2011 WP 27 44 15 6 4 4 0 73 11 2560
2011 WP-01 36 43 7 0 14 0 0 79 14 14
2011 WP-02 35 37 15 6 2 4 0 75 9 211
2011 WP-03 29 37 17 7 5 5 0 70 13 253
2011 WP-04 23 46 15 7 4 5 0 72 12 1620
2011 WP-05 31 46 15 4 2 2 0 78 6 385
2011 WP-06 58 33 6 2 0 0 0 92 2 48
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 16 21 19 17 25 0 1 38 43 2264
2017 WP-01 11 22 19 25 24 0 0 32 49 37
2017 WP-02 19 18 22 15 25 0 2 38 40 252
2017 WP-03 19 19 20 17 24 0 1 38 41 255
2017 WP-04 16 21 18 17 27 0 1 38 44 1351
2017 WP-05 15 25 20 19 20 0 1 40 40 292
2017 WP-06 19 19 22 17 24 0 0 37 41 42

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 7 18 27 22 26 0 0 25 48 2262
2017 WP-01 30 27 24 11 3 0 5 60 14 37
2017 WP-02 12 18 28 17 25 0 0 30 43 252
2017 WP-03 16 26 32 15 10 0 1 43 25 254
2017 WP-04 5 16 25 22 31 0 0 21 54 1351
2017 WP-05 4 17 30 27 21 0 0 21 49 291
2017 WP-06 5 19 27 38 11 0 0 24 49 42

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 14 26 27 18 14 0 1 40 32 2259
2017 WP-01 41 19 5 8 5 0 22 76 17 37
2017 WP-02 23 27 22 13 13 0 2 51 27 250
2017 WP-03 29 31 22 10 6 0 2 61 16 254
2017 WP-04 10 24 29 20 16 0 1 35 36 1349
2017 WP-05 6 32 32 19 10 0 0 38 30 292
2017 WP-06 12 22 24 29 13 0 0 34 42 42

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 13 19 22 19 26 1 1 32 46 2257
2017 WP-01 27 11 24 16 19 3 0 39 36 37
2017 WP-02 10 20 22 17 28 2 1 31 46 253
2017 WP-03 19 22 24 12 21 0 2 42 33 253
2017 WP-04 14 17 21 20 27 0 1 32 48 1349
2017 WP-05 5 22 25 21 26 0 1 28 48 289
2017 WP-06 12 17 27 23 22 0 0 29 44 42

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 37 25 15 7 6 1 9 69 14 2263
2017 WP-01 62 13 5 3 3 0 13 88 6 37
2017 WP-02 52 21 11 1 1 0 14 85 3 252
2017 WP-03 49 23 15 2 1 0 9 80 4 254
2017 WP-04 35 24 15 8 7 1 10 66 17 1352
2017 WP-05 26 35 18 6 10 1 4 64 17 291
2017 WP-06 17 36 27 14 7 0 0 53 21 42

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 19 28 26 15 13 0 0 47 28 2254
2017 WP-01 24 38 22 11 5 0 0 62 16 37
2017 WP-02 29 27 22 13 10 0 0 56 23 250
2017 WP-03 34 31 19 9 8 0 0 65 16 252
2017 WP-04 15 27 27 17 14 0 0 42 31 1347
2017 WP-05 14 30 29 15 12 0 0 44 27 291
2017 WP-06 13 30 41 7 9 0 0 43 16 42

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 18 33 25 15 9 0 1 51 24 2256
2017 WP-01 32 25 22 5 8 3 5 62 15 37
2017 WP-02 30 34 17 12 5 0 2 65 17 251
2017 WP-03 19 36 20 12 11 0 1 55 24 252
2017 WP-04 16 31 26 16 9 0 1 48 26 1348
2017 WP-05 13 38 27 15 7 0 0 51 22 291
2017 WP-06 26 30 35 7 2 0 0 56 9 42

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 13 27 26 19 14 0 1 40 33 2255
2017 WP-01 32 16 22 14 5 3 8 54 22 37
2017 WP-02 18 27 27 15 10 1 1 47 25 251
2017 WP-03 17 29 27 11 13 1 2 48 24 251
2017 WP-04 12 27 25 21 15 0 0 39 36 1350
2017 WP-05 9 26 33 20 12 0 0 35 32 289
2017 WP-06 18 24 19 28 11 0 0 42 39 42

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 23 33 22 12 9 0 1 56 21 2254
2017 WP-01 32 38 13 5 3 3 5 77 9 37
2017 WP-02 29 30 21 11 7 0 1 60 19 251
2017 WP-03 22 35 21 9 12 0 0 57 21 253
2017 WP-04 23 33 21 13 10 0 1 56 22 1345
2017 WP-05 17 37 27 13 7 0 0 54 19 291
2017 WP-06 28 21 33 13 2 0 3 50 16 42

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 16 27 24 19 14 0 1 43 33 2253
2017 WP-01 22 25 24 11 16 3 0 47 28 37
2017 WP-02 16 21 28 21 12 0 1 38 34 250
2017 WP-03 23 39 20 10 8 0 1 62 18 253
2017 WP-04 16 26 23 19 15 0 0 42 34 1345
2017 WP-05 8 26 27 26 13 0 0 34 39 291
2017 WP-06 16 36 21 17 9 0 0 52 27 42

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 38 27 19 9 6 0 1 66 15 2265
2017 WP-01 48 25 16 3 0 0 8 79 3 37
2017 WP-02 54 18 15 8 5 0 0 72 13 252
2017 WP-03 34 29 17 12 6 0 1 64 19 255
2017 WP-04 34 28 20 10 7 0 1 63 17 1353
2017 WP-05 40 32 18 7 3 0 0 72 10 291
2017 WP-06 63 21 14 0 3 0 0 84 3 42

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 58 20 9 6 6 0 1 79 11 2266
2017 WP-01 78 16 0 0 3 0 3 97 3 37
2017 WP-02 69 16 6 5 4 0 1 86 8 253
2017 WP-03 54 21 10 7 7 0 2 76 14 255
2017 WP-04 56 20 10 6 6 0 1 78 13 1353
2017 WP-05 56 25 10 4 4 0 1 81 8 291
2017 WP-06 78 12 5 5 0 0 0 90 5 42

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 45 33 12 5 3 0 1 80 8 2263
2017 WP-01 65 30 3 0 0 0 3 97 0 37
2017 WP-02 51 28 11 5 3 1 0 81 8 253
2017 WP-03 39 35 15 6 5 0 1 74 11 253
2017 WP-04 45 33 11 6 3 0 1 80 9 1351
2017 WP-05 42 37 16 2 1 0 1 80 4 292
2017 WP-06 63 23 10 5 0 0 0 86 5 42

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 48 25 11 8 7 0 1 74 15 2267
2017 WP-01 81 11 5 0 0 0 3 94 0 37
2017 WP-02 62 22 7 4 4 0 1 84 8 252
2017 WP-03 48 24 9 7 10 0 1 74 18 254
2017 WP-04 45 25 13 9 7 0 1 71 16 1355
2017 WP-05 50 26 11 6 6 0 0 77 12 292
2017 WP-06 57 31 7 5 0 0 0 88 5 42

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 48 12 5 2 1 0 32 88 4 2261
2017 WP-01 70 0 0 0 3 0 27 96 4 37
2017 WP-02 51 6 1 0 0 0 41 97 1 251
2017 WP-03 50 13 4 1 1 0 31 91 3 252
2017 WP-04 52 7 3 1 0 0 37 93 2 1352
2017 WP-05 29 33 19 6 3 0 9 69 10 292
2017 WP-06 31 42 19 0 5 0 3 75 5 42

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 56 23 10 3 2 0 6 84 5 2258
2017 WP-01 49 16 19 5 8 0 3 67 14 37
2017 WP-02 57 21 11 4 2 0 5 83 5 253
2017 WP-03 54 20 10 5 2 0 8 82 7 254
2017 WP-04 55 24 10 3 2 0 7 85 5 1347
2017 WP-05 61 25 8 2 1 0 2 88 4 290
2017 WP-06 72 19 9 0 0 0 0 91 0 42

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 65 16 6 3 5 1 4 85 8 2270
2017 WP-01 60 16 8 5 8 0 3 78 14 37
2017 WP-02 61 19 5 4 6 2 3 84 10 253
2017 WP-03 55 21 8 6 6 1 3 79 13 255
2017 WP-04 65 15 6 3 5 1 5 85 9 1356
2017 WP-05 77 16 3 1 1 1 2 95 2 292
2017 WP-06 95 5 0 0 0 0 0 100 0 42

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 47 32 14 4 2 0 2 80 6 2265
2017 WP-01 46 35 8 5 5 0 0 81 11 37
2017 WP-02 51 31 10 4 2 0 2 84 6 253
2017 WP-03 51 28 12 4 4 0 1 80 8 255
2017 WP-04 43 35 15 4 2 0 2 79 6 1351
2017 WP-05 54 28 14 3 1 0 1 82 4 292
2017 WP-06 80 5 10 3 3 0 0 85 5 42

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 4 21 43 20 12 0 0 25 32 2268
2017 WP-01 24 22 32 16 5 0 0 46 22 37
2017 WP-02 9 30 38 16 8 0 0 39 24 252
2017 WP-03 10 26 38 14 11 0 1 36 25 255
2017 WP-04 2 18 44 22 14 0 0 21 36 1355
2017 WP-05 2 21 47 21 9 1 0 22 30 292
2017 WP-06 7 22 47 21 3 0 0 30 24 42

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 16 31 40 10 3 0 0 13 47 2262
2017 WP-01 16 35 19 16 13 0 0 30 51 37
2017 WP-02 15 23 38 16 9 0 0 25 37 252
2017 WP-03 13 21 49 13 3 0 1 17 34 253
2017 WP-04 16 35 38 8 3 0 0 11 52 1352
2017 WP-05 14 30 45 7 4 0 0 11 44 292
2017 WP-06 2 23 53 22 0 0 0 22 25 42

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 20 44 14 13 9 1 0 64 22 2267
2017 WP-01 41 54 0 0 5 0 0 95 5 37
2017 WP-02 41 36 12 7 4 0 0 77 11 253
2017 WP-03 21 45 9 13 10 2 0 67 23 254
2017 WP-04 14 44 16 14 11 1 0 58 25 1354
2017 WP-05 20 46 14 13 6 1 0 67 19 292
2017 WP-06 45 48 5 2 0 0 0 93 2 42

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 7 30 15 23 24 0 0 37 47 2266
2017 WP-01 19 51 13 8 8 0 0 70 16 37
2017 WP-02 18 40 13 15 13 0 0 59 28 253
2017 WP-03 9 34 14 16 27 0 0 42 43 253
2017 WP-04 5 26 15 26 27 0 0 31 53 1355
2017 WP-05 5 31 18 25 20 0 0 37 45 291
2017 WP-06 15 49 13 16 7 0 0 64 23 42
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 WP 28 72 2262
2017 WP-02 36 64 252
2017 WP-03 31 69 253
2017 WP-04 27 73 1351
2017 WP-05 24 76 292
2017 WP-06 14 86 42
2014 WP 22 78 2345
2014 WP-02 31 69 160
2014 WP-03 21 79 218
2014 WP-04 24 76 1517
2014 WP-05 14 86 356
2014 WP-06 9 91 56

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 WP 76 24 625
2017 WP-02 78 22 90
2017 WP-03 71 29 78
2017 WP-04 75 25 363
2017 WP-05 80 20 71
2014 WP 75 25 527
2014 WP-02 86 14 49
2014 WP-03 67 33 46
2014 WP-04 75 25 368
2014 WP-05 73 27 49

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 36 40 5 13 5 0 0 76 19 475
2017 WP-02 45 38 0 14 1 0 1 84 16 71
2017 WP-03 42 30 2 14 13 0 0 72 27 55
2017 WP-04 33 41 7 14 5 1 0 75 19 272
2017 WP-05 35 47 4 9 6 0 0 82 15 56
2014 WP 41 37 5 12 4 0 0 78 16 393
2014 WP-02 47 38 5 10 0 0 0 85 10 42
2014 WP-03 32 39 3 19 7 0 0 71 25 31
2014 WP-04 39 37 6 12 5 0 0 77 17 277
2014 WP-05 54 34 0 11 0 0 0 89 11 35
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 27 22 19 12 16 3 0 28 72 2267
2017 WP-01 27 22 19 13 19 0 0 27 73 37
2017 WP-02 25 22 19 14 18 1 0 26 74 253
2017 WP-03 21 20 21 14 20 3 1 22 78 255
2017 WP-04 29 22 17 12 16 4 0 30 70 1354
2017 WP-05 27 27 20 11 12 3 0 28 72 292
2017 WP-06 14 33 31 5 15 3 0 14 86 41

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 WP 26 1569
2017 WP-01 29 27
2017 WP-02 29 184
2017 WP-03 29 189
2017 WP-04 27 902
2017 WP-05 18 203
2017 WP-06 8 34

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 WP 39 1569
2017 WP-01 44 27
2017 WP-02 40 184
2017 WP-03 40 189
2017 WP-04 39 902
2017 WP-05 37 203
2017 WP-06 31 34

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 WP 16 1569
2017 WP-01 22 27
2017 WP-02 18 184
2017 WP-03 20 189
2017 WP-04 16 902
2017 WP-05 12 203
2017 WP-06 6 34

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 WP 48 1569
2017 WP-01 26 27
2017 WP-02 50 184
2017 WP-03 51 189
2017 WP-04 43 902
2017 WP-05 63 203
2017 WP-06 70 34

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 WP 9 1569
2017 WP-01 4 27
2017 WP-02 5 184
2017 WP-03 8 189
2017 WP-04 11 902
2017 WP-05 6 203
2017 WP-06 0 34

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 WP 37 1569
2017 WP-01 30 27
2017 WP-02 40 184
2017 WP-03 35 189
2017 WP-04 37 902
2017 WP-05 35 203
2017 WP-06 39 34

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 WP 6 43 20 12 4 15 1546
2017 WP-01 4 67 4 15 4 7 27
2017 WP-02 3 40 25 11 5 17 182
2017 WP-03 4 42 16 13 5 20 186
2017 WP-04 7 44 19 11 4 15 888
2017 WP-05 8 38 26 11 6 11 200
2017 WP-06 6 50 21 9 3 12 34

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 7 18 13 19 34 1 7 28 58 1579
2017 WP-01 15 18 22 11 30 0 4 35 42 27
2017 WP-02 13 21 8 20 31 1 7 37 55 184
2017 WP-03 8 24 12 20 28 2 6 36 52 190
2017 WP-04 6 17 15 18 35 2 7 26 57 909
2017 WP-05 5 16 11 23 36 2 7 22 66 205
2017 WP-06 11 18 6 9 45 0 12 33 61 34

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 WP 1 7 11 17 56 1 6 9 79 1578
2017 WP-01 4 7 23 7 52 0 7 12 64 27
2017 WP-02 2 6 10 19 58 1 4 9 81 184
2017 WP-03 1 12 12 18 51 0 6 14 74 189
2017 WP-04 2 6 11 16 57 1 7 9 79 909
2017 WP-05 1 7 9 18 56 2 8 9 81 205
2017 WP-06 0 6 8 17 56 3 9 6 84 34
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