2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - VM

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 22 51 7 13 7 0 0 72 21 429
2017 VM-01 20 51 10 15 5 0 0 71 19 130
2017 VM-02 24 51 3 16 5 0 0 75 22 134
2017 VM-03 26 55 3 8 8 0 0 82 16 75
2017 VM-04 14 41 12 17 16 0 0 55 33 51
2017 VM-05 24 50 13 4 9 0 0 74 13 24
2014 VM 22 51 7 15 6 0 0 72 21 469
2014 VM-01 25 46 11 11 6 0 0 72 17 158
2014 VM-02 25 51 2 18 4 0 0 76 22 131
2014 VM-03 18 59 6 14 4 0 0 77 18 103
2014 VM-04 18 42 4 17 19 0 0 60 35 49
2014 VM-05 6 67 6 17 6 0 0 72 22 18
2011 VM 22 48 6 18 6 0 0 70 24 455
2011 VM-01 31 42 9 14 5 0 0 73 18 125
2011 VM-02 22 48 5 17 9 0 0 70 26 129
2011 VM-03 19 57 1 19 4 0 0 76 23 120
2011 VM-04 15 44 10 21 10 0 0 59 31 51
2011 VM-05 4 52 9 30 4 0 0 57 35 23
2008 VM 22 51 6 13 8 0 0 73 21 332
2008 VM-01 27 48 6 16 3 0 0 74 19 98
2008 VM-02 27 53 8 6 7 0 0 80 12 104
2008 VM-03 17 53 4 15 10 0 0 70 25 71
2008 VM-04 15 47 3 15 20 0 0 62 35 40
2008 VM-05 10 49 8 16 16 0 0 59 33 12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 61 28 5 3 1 0 0 90 4 429
2017 VM-01 61 31 5 2 0 0 1 92 2 130
2017 VM-02 67 27 2 4 0 0 0 94 4 134
2017 VM-03 58 26 10 3 1 0 1 85 4 75
2017 VM-04 49 29 8 6 6 2 0 80 12 51
2017 VM-05 62 34 0 4 0 0 0 96 4 24
2014 VM 63 27 3 4 2 0 0 90 6 468
2014 VM-01 65 27 2 4 2 0 0 92 6 158
2014 VM-02 70 25 4 1 1 0 0 95 2 131
2014 VM-03 65 26 1 6 2 0 1 91 8 102
2014 VM-04 45 29 8 10 6 0 2 75 17 49
2014 VM-05 44 33 17 0 6 0 0 77 6 18
2011 VM 67 25 2 3 2 0 0 92 6 455
2011 VM-01 72 21 1 4 2 0 0 93 6 125
2011 VM-02 66 29 2 2 2 1 0 95 3 129
2011 VM-03 63 30 2 3 1 0 1 94 4 120
2011 VM-04 66 20 4 6 4 0 0 86 10 51
2011 VM-05 65 13 4 9 9 0 0 78 17 23
2008 VM 69 22 4 3 2 0 0 91 5 332
2008 VM-01 76 22 0 2 0 0 0 98 2 98
2008 VM-02 80 16 3 0 1 0 0 96 1 104
2008 VM-03 69 22 6 1 1 0 0 92 3 71
2008 VM-04 34 31 12 15 8 0 0 65 22 40
2008 VM-05 42 33 16 8 0 0 0 75 8 12

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 64 20 5 5 4 0 1 85 10 427
2017 VM-01 69 24 3 2 1 0 1 94 3 130
2017 VM-02 74 16 6 1 1 0 1 91 3 134
2017 VM-03 59 11 5 16 9 0 0 70 25 74
2017 VM-04 44 26 8 10 12 0 0 70 22 50
2017 VM-05 54 29 8 0 8 0 0 83 8 24
2014 VM 63 20 4 4 7 0 1 84 12 469
2014 VM-01 66 24 4 3 2 0 1 91 4 158
2014 VM-02 74 18 2 3 2 0 1 92 5 131
2014 VM-03 56 15 6 6 16 0 2 72 22 103
2014 VM-04 41 23 8 10 19 0 0 63 29 49
2014 VM-05 55 17 6 6 17 0 0 72 23 18
2011 VM 73 12 2 6 5 0 1 86 12 455
2011 VM-01 82 13 2 2 2 0 0 95 3 125
2011 VM-02 76 15 2 2 3 1 1 92 6 129
2011 VM-03 63 10 3 12 9 0 3 75 21 120
2011 VM-04 64 11 2 11 12 0 0 76 22 51
2011 VM-05 70 13 0 17 0 0 0 83 17 23
2008 VM 67 13 4 9 7 0 0 80 16 332
2008 VM-01 76 12 6 3 3 0 0 88 6 98
2008 VM-02 81 13 1 3 3 0 0 93 6 104
2008 VM-03 59 14 1 18 7 0 0 73 25 71
2008 VM-04 27 13 7 28 25 0 0 40 53 40
2008 VM-05 51 33 0 8 8 0 0 84 16 12

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 34 38 5 15 8 0 0 72 23 428
2017 VM-01 36 33 8 17 6 0 0 69 23 129
2017 VM-02 34 40 5 17 4 0 0 73 22 134
2017 VM-03 37 46 1 9 7 0 0 83 16 75
2017 VM-04 19 35 8 16 22 0 0 54 38 51
2017 VM-05 49 34 4 4 9 0 0 83 13 24
2014 VM 38 34 6 13 9 0 0 72 22 469
2014 VM-01 35 32 7 14 12 0 0 67 26 158
2014 VM-02 43 31 10 9 7 0 0 74 16 131
2014 VM-03 47 31 3 12 6 0 1 79 18 103
2014 VM-04 27 40 2 23 8 0 0 67 31 49
2014 VM-05 33 39 0 22 6 0 0 72 28 18
2011 VM 32 42 7 12 7 0 0 74 19 453
2011 VM-01 29 44 8 12 8 0 0 72 20 126
2011 VM-02 26 44 9 13 7 0 1 71 21 127
2011 VM-03 41 40 7 8 4 0 0 81 12 120
2011 VM-04 33 40 4 18 4 2 0 74 22 51
2011 VM-05 23 45 5 9 18 0 0 68 27 22

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 15 38 14 20 13 0 0 53 33 429
2017 VM-01 12 40 17 22 10 0 0 52 32 130
2017 VM-02 18 43 8 19 12 0 0 61 31 134
2017 VM-03 16 34 20 14 16 0 0 50 30 75
2017 VM-04 12 21 15 28 23 0 0 33 52 51
2017 VM-05 21 53 8 13 4 0 0 75 17 24
2014 VM 12 39 11 22 15 0 0 52 37 469
2014 VM-01 16 37 11 24 13 0 0 53 37 158
2014 VM-02 14 48 12 18 8 1 0 62 26 131
2014 VM-03 7 42 8 22 21 0 0 49 44 103
2014 VM-04 10 22 16 23 29 0 0 32 52 49
2014 VM-05 11 34 6 28 22 0 0 45 50 18
2011 VM 16 33 13 23 15 0 0 49 38 454
2011 VM-01 25 22 14 22 18 0 0 46 40 125
2011 VM-02 15 43 12 19 12 0 0 58 30 128
2011 VM-03 13 37 13 24 13 0 0 50 38 120
2011 VM-04 6 31 17 24 20 0 2 39 44 51
2011 VM-05 9 35 13 26 17 0 0 43 43 23
2008 VM 17 40 15 17 12 0 0 56 29 332
2008 VM-01 17 45 15 12 10 0 0 62 22 98
2008 VM-02 21 50 12 15 2 0 0 71 17 104
2008 VM-03 16 29 17 17 21 0 0 45 38 71
2008 VM-04 5 36 12 25 22 0 0 41 47 40
2008 VM-05 18 0 16 49 16 0 0 18 66 12

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 39 40 11 6 3 0 0 79 10 429
2017 VM-01 31 43 13 10 3 0 0 74 13 130
2017 VM-02 34 42 13 7 4 0 0 75 12 134
2017 VM-03 51 31 13 3 3 0 0 82 5 75
2017 VM-04 51 36 6 4 4 0 0 87 8 51
2017 VM-05 58 34 4 4 0 0 0 92 4 24
2014 VM 40 39 10 8 3 0 0 79 11 469
2014 VM-01 37 34 16 8 5 0 0 71 13 158
2014 VM-02 36 45 11 8 1 0 0 81 8 131
2014 VM-03 41 40 7 9 3 0 0 81 12 103
2014 VM-04 47 40 0 11 2 0 0 87 13 49
2014 VM-05 55 39 6 0 0 0 0 94 0 18
2011 VM 43 39 9 7 2 0 0 82 9 455
2011 VM-01 41 36 7 11 4 1 0 77 15 125
2011 VM-02 36 42 12 7 3 0 1 78 10 129
2011 VM-03 47 41 8 3 0 0 0 89 3 120
2011 VM-04 49 36 8 6 2 0 0 85 8 51
2011 VM-05 61 30 9 0 0 0 0 91 0 23
2008 VM 31 46 12 8 3 0 0 77 11 332
2008 VM-01 30 46 11 6 7 0 0 76 13 98
2008 VM-02 30 49 12 10 0 0 0 79 10 104
2008 VM-03 34 42 11 8 4 0 0 76 13 71
2008 VM-04 35 45 15 2 2 0 0 80 5 40
2008 VM-05 16 59 8 16 0 0 0 75 16 12

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 42 40 7 6 5 0 0 82 12 429
2017 VM-01 34 42 8 11 5 0 0 76 16 130
2017 VM-02 37 40 7 8 7 0 0 78 15 134
2017 VM-03 48 39 8 1 4 0 0 87 5 75
2017 VM-04 57 34 2 4 4 0 0 90 8 51
2017 VM-05 62 29 8 0 0 0 0 92 0 24
2014 VM 44 39 6 7 4 0 0 83 11 469
2014 VM-01 41 33 9 9 7 1 0 74 17 158
2014 VM-02 42 42 6 7 3 0 0 84 10 131
2014 VM-03 45 46 3 4 2 0 0 91 6 103
2014 VM-04 57 26 2 10 4 0 0 83 15 49
2014 VM-05 44 56 0 0 0 0 0 100 0 18
2011 VM 43 43 7 5 2 0 0 86 7 453
2011 VM-01 41 38 8 11 2 0 0 79 13 125
2011 VM-02 36 44 10 5 5 0 0 80 10 128
2011 VM-03 43 50 4 2 0 1 0 94 2 120
2011 VM-04 53 42 4 2 0 0 0 94 2 51
2011 VM-05 65 30 4 0 0 0 0 96 0 23
2008 VM 37 46 7 5 4 0 0 83 10 332
2008 VM-01 35 42 10 5 8 0 0 77 13 98
2008 VM-02 37 47 10 5 1 0 1 84 6 104
2008 VM-03 36 52 1 7 4 0 0 87 11 71
2008 VM-04 50 45 0 3 2 0 0 95 5 40
2008 VM-05 34 49 0 8 8 0 0 84 16 12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 36 45 8 8 3 0 0 81 11 428
2017 VM-01 26 47 12 10 5 0 0 73 15 130
2017 VM-02 38 45 7 8 2 0 0 83 10 133
2017 VM-03 48 46 1 3 3 0 0 93 5 75
2017 VM-04 33 41 8 8 8 0 2 76 16 51
2017 VM-05 53 34 4 9 0 0 0 87 9 24
2014 VM 38 40 8 10 3 0 0 78 14 468
2014 VM-01 34 37 8 17 4 1 0 71 21 158
2014 VM-02 40 47 5 6 3 0 0 86 9 131
2014 VM-03 45 39 8 4 3 0 1 85 7 103
2014 VM-04 25 41 15 13 6 0 0 66 19 48
2014 VM-05 50 34 6 11 0 0 0 83 11 18

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 28 37 12 12 10 0 0 65 23 429
2017 VM-01 22 38 12 13 14 0 1 60 27 130
2017 VM-02 19 38 13 18 12 0 0 57 30 134
2017 VM-03 48 37 5 8 3 0 0 84 10 75
2017 VM-04 25 36 18 6 15 0 0 61 21 51
2017 VM-05 41 29 21 8 0 0 0 71 8 24
2014 VM 30 33 12 12 12 1 0 63 24 467
2014 VM-01 30 32 11 9 17 1 0 63 26 157
2014 VM-02 28 30 16 14 12 0 0 58 26 130
2014 VM-03 30 39 11 16 5 0 0 68 21 103
2014 VM-04 24 31 16 14 12 2 0 56 27 49
2014 VM-05 39 45 0 6 11 0 0 83 17 18
2011 VM 31 35 11 11 12 0 0 66 23 456
2011 VM-01 29 34 10 13 14 0 0 64 27 126
2011 VM-02 26 32 9 16 17 0 0 58 33 129
2011 VM-03 35 37 14 8 4 1 0 73 13 120
2011 VM-04 39 38 6 10 8 0 0 77 17 51
2011 VM-05 30 39 22 0 9 0 0 70 9 23

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 28 28 9 15 17 0 3 57 33 428
2017 VM-01 38 32 8 7 15 0 2 70 22 130
2017 VM-02 33 29 10 14 14 0 1 63 27 133
2017 VM-03 20 27 13 18 13 1 7 51 35 75
2017 VM-04 12 14 6 24 41 2 2 26 68 51
2017 VM-05 8 29 8 29 13 0 13 43 47 24
2014 VM 28 25 7 18 20 1 2 54 39 469
2014 VM-01 39 28 4 15 12 1 0 68 28 158
2014 VM-02 37 25 7 15 17 0 0 62 31 131
2014 VM-03 17 17 11 28 22 0 5 35 53 103
2014 VM-04 6 25 4 16 41 4 4 33 63 49
2014 VM-05 6 28 6 34 17 0 11 37 57 18
2011 VM 32 29 6 12 19 0 2 62 32 455
2011 VM-01 48 23 4 11 13 1 0 72 24 126
2011 VM-02 40 30 5 9 17 0 0 70 26 129
2011 VM-03 17 35 8 14 21 0 4 54 37 120
2011 VM-04 16 20 6 20 30 0 8 39 55 50
2011 VM-05 13 43 9 4 26 0 4 59 32 23
2008 VM 34 24 4 16 20 0 2 59 37 331
2008 VM-01 47 28 3 8 12 0 1 76 21 97
2008 VM-02 39 31 4 11 14 0 1 71 25 104
2008 VM-03 23 18 1 24 30 0 4 43 56 71
2008 VM-04 16 12 10 28 34 0 0 28 62 40
2008 VM-05 8 8 16 34 33 0 0 16 67 12

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 27 46 13 10 6 0 0 72 15 428
2017 VM-01 21 49 12 11 7 0 0 70 18 130
2017 VM-02 26 47 11 8 8 0 0 73 16 133
2017 VM-03 29 41 16 10 4 0 0 70 14 75
2017 VM-04 27 44 15 10 4 0 0 71 14 51
2017 VM-05 46 38 4 13 0 0 0 83 13 24
2014 VM 28 46 12 8 6 0 0 74 14 469
2014 VM-01 24 44 16 10 6 0 0 68 16 158
2014 VM-02 32 44 14 6 4 0 0 76 10 131
2014 VM-03 30 45 8 12 5 0 0 75 17 103
2014 VM-04 22 53 4 8 12 0 0 75 21 49
2014 VM-05 44 45 6 0 6 0 0 89 6 18
2011 VM 34 42 11 10 3 0 0 76 13 455
2011 VM-01 37 35 14 10 4 1 0 72 14 126
2011 VM-02 31 44 10 12 3 0 0 75 15 129
2011 VM-03 37 39 10 11 2 0 0 77 13 120
2011 VM-04 24 60 8 4 4 0 0 84 8 50
2011 VM-05 43 43 9 4 0 0 0 87 4 23
2008 VM 31 47 10 6 6 0 0 78 11 327
2008 VM-01 33 41 11 7 7 0 0 74 15 94
2008 VM-02 36 50 10 2 2 0 0 87 4 104
2008 VM-03 30 48 8 4 9 0 0 79 13 70
2008 VM-04 13 57 13 12 5 0 0 70 17 40
2008 VM-05 34 41 16 0 8 0 0 75 8 12

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 16 37 21 14 13 0 0 53 27 429
2017 VM-01 10 36 25 15 14 0 0 46 29 130
2017 VM-02 13 35 20 16 16 0 0 48 32 134
2017 VM-03 25 38 20 10 7 0 0 64 17 75
2017 VM-04 12 38 17 14 18 0 0 51 32 51
2017 VM-05 37 46 8 4 4 0 0 83 8 24
2014 VM 17 33 21 16 14 0 0 50 30 469
2014 VM-01 17 30 19 16 16 1 0 48 33 158
2014 VM-02 16 32 26 13 13 0 0 48 26 131
2014 VM-03 21 38 18 13 10 0 0 60 23 103
2014 VM-04 14 20 21 24 20 0 0 35 45 49
2014 VM-05 17 50 11 11 11 0 0 67 22 18
2011 VM 14 35 21 15 13 1 1 50 29 453
2011 VM-01 16 34 18 13 18 1 0 51 31 125
2011 VM-02 15 31 23 18 12 0 2 47 30 128
2011 VM-03 14 42 21 12 10 2 1 57 22 120
2011 VM-04 10 37 18 18 16 0 0 48 35 50
2011 VM-05 17 26 26 13 17 0 0 43 30 23

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 23 44 14 13 6 0 0 67 19 429
2017 VM-01 20 42 18 14 7 0 0 62 21 130
2017 VM-02 22 47 13 10 7 0 0 69 18 134
2017 VM-03 27 41 10 17 5 0 0 67 22 75
2017 VM-04 21 43 15 10 10 0 0 65 20 51
2017 VM-05 25 54 17 4 0 0 0 79 4 24

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 37 41 9 8 4 0 0 78 12 425
2017 VM-01 33 43 9 10 4 1 0 77 14 129
2017 VM-02 39 39 8 8 6 0 0 78 14 132
2017 VM-03 32 48 8 8 4 0 0 80 12 74
2017 VM-04 39 33 14 8 6 0 0 72 14 51
2017 VM-05 54 34 13 0 0 0 0 87 0 24
2014 VM 41 41 9 5 3 1 0 82 9 468
2014 VM-01 43 38 10 6 2 1 0 82 8 157
2014 VM-02 47 35 11 3 4 1 0 82 7 131
2014 VM-03 35 46 8 7 4 0 0 81 11 103
2014 VM-04 41 35 12 6 4 2 0 77 11 49
2014 VM-05 28 61 0 6 6 0 0 89 11 18
2011 VM 39 39 12 6 3 0 0 78 10 453
2011 VM-01 44 29 18 6 3 1 0 73 9 125
2011 VM-02 40 40 12 3 5 0 0 80 8 128
2011 VM-03 34 42 10 11 1 1 1 78 12 120
2011 VM-04 37 42 8 6 7 0 0 79 13 50
2011 VM-05 39 48 9 4 0 0 0 87 4 23
2008 VM 37 42 9 7 5 0 0 79 12 331
2008 VM-01 39 43 10 3 3 1 0 83 6 97
2008 VM-02 46 40 8 5 1 0 0 87 6 104
2008 VM-03 30 38 10 14 8 0 0 68 22 71
2008 VM-04 20 48 7 13 12 0 0 68 25 40
2008 VM-05 51 41 0 8 0 0 0 92 8 12

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 21 39 16 12 11 0 0 61 23 429
2017 VM-01 19 45 15 8 12 1 0 64 21 130
2017 VM-02 19 33 19 15 13 0 0 52 28 134
2017 VM-03 27 41 13 12 8 0 0 67 20 75
2017 VM-04 14 38 17 16 14 0 0 53 30 51
2017 VM-05 41 42 17 0 0 0 0 83 0 24

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 47 37 10 4 2 0 0 84 6 427
2017 VM-01 40 39 10 7 4 0 0 79 11 129
2017 VM-02 47 36 12 2 2 0 0 83 5 133
2017 VM-03 53 34 8 4 1 0 0 87 5 75
2017 VM-04 48 40 10 0 2 0 0 88 2 51
2017 VM-05 54 38 4 4 0 0 0 92 4 24
2014 VM 58 32 7 3 1 0 0 90 4 469
2014 VM-01 53 34 7 3 3 0 0 87 6 158
2014 VM-02 53 37 7 3 0 0 0 90 3 131
2014 VM-03 63 26 9 2 0 0 0 89 2 103
2014 VM-04 60 32 4 4 0 0 0 92 4 49
2014 VM-05 67 33 0 0 0 0 0 100 0 18
2011 VM 57 31 8 3 2 0 0 88 5 455
2011 VM-01 57 28 9 4 2 0 0 85 6 125
2011 VM-02 53 33 8 4 2 0 0 86 6 129
2011 VM-03 55 32 9 3 0 0 0 88 3 120
2011 VM-04 60 36 2 0 2 0 0 96 2 51
2011 VM-05 78 17 4 0 0 0 0 96 0 23

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 19 45 14 13 9 0 0 64 22 427
2017 VM-01 15 42 19 12 12 1 0 57 23 129
2017 VM-02 14 50 15 13 8 0 0 64 21 133
2017 VM-03 32 37 7 21 4 0 0 69 25 75
2017 VM-04 16 45 14 11 14 2 0 62 25 51
2017 VM-05 33 54 4 4 4 0 0 87 8 24
2014 VM 16 43 13 16 11 0 0 60 27 469
2014 VM-01 14 39 17 16 12 1 1 54 29 158
2014 VM-02 16 48 14 14 8 0 0 64 21 131
2014 VM-03 17 43 10 20 10 0 1 60 30 103
2014 VM-04 12 47 6 14 20 0 0 59 34 49
2014 VM-05 33 45 0 6 17 0 0 78 22 18
2011 VM 23 41 14 13 9 0 0 64 22 455
2011 VM-01 19 36 15 16 14 0 0 55 30 125
2011 VM-02 22 36 16 15 11 0 1 58 26 129
2011 VM-03 24 49 11 10 6 1 0 73 16 120
2011 VM-04 26 47 11 12 4 0 0 73 16 51
2011 VM-05 39 39 9 9 4 0 0 78 13 23

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 21 40 17 13 8 0 0 61 22 427
2017 VM-01 13 36 22 16 11 0 2 50 28 129
2017 VM-02 18 38 18 19 7 0 0 56 26 133
2017 VM-03 33 39 13 12 3 0 0 73 14 75
2017 VM-04 22 45 10 4 16 4 0 69 21 51
2017 VM-05 29 54 8 4 4 0 0 83 8 24
2014 VM 24 38 16 11 10 0 0 63 21 469
2014 VM-01 23 34 17 13 13 1 1 57 26 158
2014 VM-02 23 36 23 11 7 0 0 59 18 131
2014 VM-03 26 48 11 8 8 0 0 73 16 103
2014 VM-04 22 33 13 16 16 0 0 55 32 49
2014 VM-05 33 45 6 6 11 0 0 78 17 18

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 18 43 16 12 10 1 1 62 22 427
2017 VM-01 15 40 20 12 11 2 1 56 23 129
2017 VM-02 15 44 17 12 11 0 1 59 23 133
2017 VM-03 27 42 13 13 4 0 1 69 17 75
2017 VM-04 14 45 10 14 16 2 0 60 30 51
2017 VM-05 25 54 8 4 4 0 4 82 9 24
2014 VM 25 38 16 13 8 0 0 62 21 469
2014 VM-01 27 37 16 11 8 0 0 65 20 158
2014 VM-02 24 41 14 15 6 0 0 65 21 131
2014 VM-03 26 43 15 14 2 0 0 69 16 103
2014 VM-04 18 20 23 14 25 0 0 38 39 49
2014 VM-05 28 28 17 17 11 0 0 56 28 18
2011 VM 29 38 15 13 5 0 0 67 18 452
2011 VM-01 32 30 18 14 6 1 0 62 20 125
2011 VM-02 28 33 17 14 6 0 1 62 21 127
2011 VM-03 28 48 15 7 2 0 0 75 10 120
2011 VM-04 25 44 13 16 2 0 0 69 18 51
2011 VM-05 23 41 0 23 9 5 0 67 33 22

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 31 44 14 7 4 0 0 75 11 425
2017 VM-01 30 46 11 10 3 0 0 76 13 128
2017 VM-02 32 44 13 5 5 0 0 77 11 133
2017 VM-03 35 39 21 4 1 0 0 74 5 75
2017 VM-04 19 46 19 8 8 0 0 65 16 51
2017 VM-05 34 44 9 13 0 0 0 78 13 23
2014 VM 36 45 11 6 3 0 0 81 9 469
2014 VM-01 37 42 14 3 4 0 0 79 7 158
2014 VM-02 36 49 9 5 0 0 0 86 5 131
2014 VM-03 35 43 11 8 3 0 0 78 11 103
2014 VM-04 33 36 8 13 10 0 0 69 23 49
2014 VM-05 33 56 6 6 0 0 0 89 6 18
2011 VM 40 41 11 8 1 0 0 80 9 455
2011 VM-01 44 33 10 12 2 0 0 76 14 126
2011 VM-02 35 47 8 8 2 1 0 83 9 129
2011 VM-03 42 39 14 4 1 0 0 81 5 120
2011 VM-04 34 48 12 6 0 0 0 82 6 50
2011 VM-05 52 35 13 0 0 0 0 87 0 23
2008 VM 37 43 10 7 3 0 0 80 10 331
2008 VM-01 40 39 11 7 2 0 0 79 9 97
2008 VM-02 40 46 8 4 2 0 0 87 6 104
2008 VM-03 40 40 3 10 7 0 0 80 17 71
2008 VM-04 26 47 17 7 2 0 0 73 10 40
2008 VM-05 26 33 25 16 0 0 0 59 16 12

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 24 43 17 10 6 0 0 67 16 427
2017 VM-01 29 39 22 8 2 0 0 68 10 129
2017 VM-02 18 46 18 10 8 0 0 64 18 134
2017 VM-03 30 45 7 8 9 1 0 76 17 75
2017 VM-04 12 42 22 12 10 0 2 55 22 50
2017 VM-05 13 37 21 26 4 0 0 49 30 24
2014 VM 24 40 18 10 8 0 0 64 18 469
2014 VM-01 32 46 10 8 4 0 1 78 11 158
2014 VM-02 21 39 25 8 7 0 0 60 15 131
2014 VM-03 23 39 22 12 5 0 0 62 17 103
2014 VM-04 14 28 19 15 23 0 2 43 38 49
2014 VM-05 11 39 17 17 17 0 0 50 34 18
2011 VM 22 35 20 11 11 0 0 58 22 456
2011 VM-01 33 37 17 10 2 0 0 70 13 126
2011 VM-02 22 36 19 8 15 0 0 57 23 129
2011 VM-03 17 37 23 13 11 0 0 53 23 120
2011 VM-04 20 25 18 20 16 2 0 46 36 51
2011 VM-05 9 39 17 13 17 0 4 50 32 23
2008 VM 21 33 22 13 10 0 1 55 23 332
2008 VM-01 35 37 17 4 5 1 1 73 9 98
2008 VM-02 20 36 22 14 8 0 0 56 22 104
2008 VM-03 14 36 19 18 13 0 0 50 31 71
2008 VM-04 10 18 40 13 19 0 0 28 32 40
2008 VM-05 0 25 8 33 25 0 10 27 64 12

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 11 25 38 16 6 2 2 23 37 422
2017 VM-01 11 21 32 22 9 3 2 32 34 128
2017 VM-02 11 27 41 16 5 0 1 21 38 133
2017 VM-03 8 28 42 8 10 3 1 19 37 74
2017 VM-04 18 25 35 12 2 6 2 15 47 51
2017 VM-05 5 27 50 18 0 0 0 18 32 22
2014 VM 11 33 33 15 5 0 2 21 45 469
2014 VM-01 9 27 28 23 7 1 4 32 38 158
2014 VM-02 7 31 41 13 8 0 1 21 38 131
2014 VM-03 17 38 31 11 3 0 0 14 55 103
2014 VM-04 19 37 30 11 0 0 2 12 57 49
2014 VM-05 11 50 39 0 0 0 0 0 61 18
2011 VM 9 30 40 12 6 1 2 19 41 454
2011 VM-01 5 24 44 14 9 2 2 24 30 125
2011 VM-02 11 33 33 12 8 1 2 21 45 128
2011 VM-03 9 33 40 11 5 1 2 16 43 120
2011 VM-04 11 34 43 11 0 0 0 11 45 51
2011 VM-05 22 26 39 13 0 0 0 13 48 23
2008 VM 10 34 35 13 5 2 3 18 46 332
2008 VM-01 3 26 38 18 8 3 4 29 31 98
2008 VM-02 7 35 39 13 2 1 4 15 43 104
2008 VM-03 14 36 30 13 6 0 1 19 51 71
2008 VM-04 20 45 33 0 0 2 0 0 66 40
2008 VM-05 25 49 16 0 10 0 0 10 74 12

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 16 26 28 18 7 2 2 26 44 425
2017 VM-01 12 20 32 23 8 2 3 33 33 130
2017 VM-02 14 30 28 21 4 2 1 26 46 133
2017 VM-03 24 23 28 11 10 1 4 22 49 74
2017 VM-04 26 27 25 12 6 4 0 19 55 51
2017 VM-05 8 47 21 13 11 0 0 24 55 24
2014 VM 17 30 27 14 8 2 1 23 50 467
2014 VM-01 12 25 26 17 11 6 3 31 41 157
2014 VM-02 13 28 30 20 8 1 1 28 41 131
2014 VM-03 24 38 27 5 6 0 0 11 62 103
2014 VM-04 30 36 17 14 2 0 2 16 67 48
2014 VM-05 33 45 17 6 0 0 0 6 78 18
2011 VM 9 26 29 21 10 3 2 33 37 453
2011 VM-01 4 26 26 18 16 6 3 38 33 125
2011 VM-02 10 24 30 20 12 2 2 33 36 128
2011 VM-03 13 23 32 24 5 2 2 30 37 119
2011 VM-04 10 30 29 23 6 2 0 30 40 51
2011 VM-05 13 39 22 26 0 0 0 26 52 23
2008 VM 18 25 27 18 8 1 2 27 45 332
2008 VM-01 12 11 28 27 15 4 3 45 25 98
2008 VM-02 9 27 33 25 5 0 2 30 36 104
2008 VM-03 24 28 29 8 7 0 3 16 54 71
2008 VM-04 40 42 8 7 0 0 2 8 84 40
2008 VM-05 41 41 18 0 0 0 0 0 82 12

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 18 26 29 17 5 2 3 23 46 422
2017 VM-01 12 23 30 23 6 2 5 31 37 126
2017 VM-02 10 30 37 14 5 1 3 20 41 134
2017 VM-03 25 26 23 19 6 0 1 25 52 74
2017 VM-04 37 20 19 10 4 6 4 16 63 51
2017 VM-05 27 35 29 4 4 0 0 9 62 23
2014 VM 22 25 30 11 7 3 2 18 50 465
2014 VM-01 10 23 33 13 8 7 5 24 38 154
2014 VM-02 10 28 37 12 8 2 2 21 40 131
2014 VM-03 36 27 25 8 4 0 0 12 63 103
2014 VM-04 44 25 18 4 8 0 2 12 70 49
2014 VM-05 61 17 17 6 0 0 0 6 78 18
2011 VM 19 31 24 12 8 4 2 21 53 453
2011 VM-01 9 27 22 15 14 7 5 34 41 125
2011 VM-02 12 35 26 10 9 5 3 21 51 128
2011 VM-03 26 30 26 12 4 2 1 16 57 119
2011 VM-04 33 30 23 8 6 0 0 14 63 51
2011 VM-05 48 26 13 13 0 0 0 13 74 23
2008 VM 17 24 37 13 5 1 3 19 42 330
2008 VM-01 7 16 42 16 12 0 5 30 25 97
2008 VM-02 8 17 49 18 2 3 3 22 27 103
2008 VM-03 20 35 28 10 4 1 1 15 56 71
2008 VM-04 44 33 20 3 0 0 0 3 77 40
2008 VM-05 41 51 8 0 0 0 0 0 92 12

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 8 16 32 29 10 2 3 41 26 420
2017 VM-01 6 10 28 34 15 3 5 53 17 127
2017 VM-02 4 22 33 29 10 1 2 40 26 132
2017 VM-03 8 11 37 32 8 0 4 42 20 73
2017 VM-04 26 15 30 19 4 6 0 24 44 51
2017 VM-05 9 42 29 16 4 0 0 20 51 24
2014 VM 10 18 36 22 11 1 2 35 28 468
2014 VM-01 3 15 34 24 17 4 4 44 19 157
2014 VM-02 6 17 38 27 11 1 1 38 23 131
2014 VM-03 14 20 39 17 10 0 0 27 34 103
2014 VM-04 21 25 33 17 4 0 0 21 46 49
2014 VM-05 39 22 33 0 6 0 0 6 61 18
2011 VM 9 23 34 20 10 1 3 31 33 453
2011 VM-01 5 16 27 26 18 2 6 48 23 125
2011 VM-02 6 22 38 18 11 2 4 30 29 129
2011 VM-03 8 28 39 19 3 2 1 23 37 118
2011 VM-04 20 21 37 14 8 0 0 22 41 51
2011 VM-05 26 39 17 17 0 0 0 17 65 23
2008 VM 10 22 32 23 8 1 3 32 34 332
2008 VM-01 5 10 31 30 16 2 6 50 17 98
2008 VM-02 3 25 42 22 5 1 2 28 29 104
2008 VM-03 11 28 29 25 4 0 1 30 40 71
2008 VM-04 29 33 25 11 0 0 2 11 63 40
2008 VM-05 41 25 16 8 0 0 10 9 73 12

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 21 23 32 15 6 1 2 21 46 424
2017 VM-01 14 17 34 23 7 1 3 32 33 128
2017 VM-02 19 31 31 13 6 0 1 19 50 134
2017 VM-03 24 21 34 11 8 0 3 19 46 74
2017 VM-04 40 25 21 8 2 4 0 10 67 51
2017 VM-05 34 21 34 7 4 0 0 11 55 24
2014 VM 28 26 26 11 6 0 1 18 55 467
2014 VM-01 19 19 30 21 8 1 3 30 39 156
2014 VM-02 23 37 23 8 9 1 0 17 60 131
2014 VM-03 33 28 28 6 5 0 1 11 61 103
2014 VM-04 52 20 18 6 2 0 2 8 73 49
2014 VM-05 61 17 17 6 0 0 0 6 78 18
2011 VM 28 29 24 11 6 0 2 17 58 453
2011 VM-01 19 22 28 14 14 1 3 28 42 125
2011 VM-02 30 28 23 14 4 0 1 18 58 128
2011 VM-03 29 36 25 7 2 1 1 8 66 119
2011 VM-04 33 38 16 10 2 0 2 12 72 51
2011 VM-05 48 22 22 9 0 0 0 9 70 23
2008 VM 27 28 27 10 4 2 3 14 58 330
2008 VM-01 13 24 27 18 8 4 6 29 41 97
2008 VM-02 31 28 29 8 1 1 2 9 61 103
2008 VM-03 28 28 29 7 3 1 3 11 59 71
2008 VM-04 45 33 17 2 0 2 0 3 80 40
2008 VM-05 41 33 26 0 0 0 0 0 74 12

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 12 19 29 23 11 3 3 37 32 421
2017 VM-01 9 14 29 27 14 5 2 44 25 128
2017 VM-02 10 26 33 20 8 2 2 29 37 132
2017 VM-03 9 18 29 28 11 0 4 41 29 74
2017 VM-04 24 18 27 14 14 2 2 28 43 51
2017 VM-05 8 25 13 30 16 0 8 50 37 24
2014 VM 14 19 30 18 14 1 3 34 35 466
2014 VM-01 9 15 31 17 19 4 5 39 26 156
2014 VM-02 16 23 25 21 14 1 1 35 40 131
2014 VM-03 13 18 39 16 12 0 2 29 32 103
2014 VM-04 18 21 27 20 8 0 6 30 42 49
2014 VM-05 11 33 34 17 6 0 0 22 44 18
2011 VM 13 23 27 21 10 3 3 33 38 451
2011 VM-01 10 22 22 24 13 7 2 41 35 123
2011 VM-02 12 25 26 20 11 2 3 33 40 128
2011 VM-03 14 24 32 18 7 2 3 27 40 119
2011 VM-04 18 17 25 30 6 0 4 37 36 51
2011 VM-05 17 22 35 17 4 0 4 23 41 23
2008 VM 13 24 25 23 8 2 5 33 40 332
2008 VM-01 7 17 24 30 13 4 4 47 27 98
2008 VM-02 16 23 23 25 8 1 5 35 41 104
2008 VM-03 11 29 26 18 8 1 6 28 44 71
2008 VM-04 27 27 28 15 0 0 2 16 56 40
2008 VM-05 16 41 33 0 0 0 10 0 64 12

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 15 22 34 17 6 3 3 24 39 424
2017 VM-01 10 15 35 20 9 5 6 32 28 128
2017 VM-02 9 23 39 19 6 2 2 26 34 134
2017 VM-03 16 32 28 17 5 0 3 23 49 74
2017 VM-04 37 16 29 8 2 6 2 11 57 51
2017 VM-05 22 29 41 4 4 0 0 8 51 24
2014 VM 19 23 31 13 8 2 3 23 44 468
2014 VM-01 8 20 36 18 10 4 5 30 31 157
2014 VM-02 14 22 33 15 11 2 2 27 38 131
2014 VM-03 31 27 23 10 9 0 1 19 58 103
2014 VM-04 34 19 32 8 2 0 6 10 56 49
2014 VM-05 34 44 17 0 6 0 0 6 78 18
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 68 16 5 5 4 0 2 86 9 428
2017 VM-01 74 15 3 4 1 0 3 92 5 130
2017 VM-02 77 16 1 2 1 1 2 95 3 134
2017 VM-03 61 10 9 10 8 0 1 72 18 75
2017 VM-04 50 16 10 12 12 0 0 66 24 50
2017 VM-05 62 29 4 0 0 0 4 96 0 24
2014 VM 74 12 3 3 6 0 3 88 9 469
2014 VM-01 82 11 1 0 3 0 4 97 3 158
2014 VM-02 79 11 4 1 2 0 4 93 2 131
2014 VM-03 67 11 2 7 12 0 2 79 19 103
2014 VM-04 53 12 6 10 19 0 0 66 29 49
2014 VM-05 55 22 6 6 12 0 0 77 17 18
2011 VM 71 13 4 4 4 0 3 88 8 454
2011 VM-01 75 16 2 1 2 1 3 95 2 126
2011 VM-02 75 13 5 2 0 1 5 93 2 127
2011 VM-03 66 12 5 7 7 0 4 81 14 120
2011 VM-04 60 12 4 12 12 0 0 72 24 51
2011 VM-05 74 17 0 4 4 0 0 91 9 23
2008 VM 67 14 3 5 7 0 5 85 12 330
2008 VM-01 80 9 2 0 4 0 5 94 4 98
2008 VM-02 79 10 1 3 1 1 6 95 4 104
2008 VM-03 57 19 4 8 9 0 3 78 18 69
2008 VM-04 33 20 8 13 25 0 2 53 38 40
2008 VM-05 41 25 8 8 8 0 10 73 18 12

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 20 35 18 13 8 3 4 59 22 428
2017 VM-01 15 40 15 14 11 2 2 58 26 130
2017 VM-02 20 39 16 13 8 1 2 61 22 134
2017 VM-03 27 21 23 11 4 7 8 55 17 75
2017 VM-04 13 28 18 16 14 6 4 46 34 50
2017 VM-05 33 38 13 8 0 4 4 77 9 24
2014 VM 29 35 12 11 9 2 3 67 21 469
2014 VM-01 31 34 9 11 12 1 2 67 24 158
2014 VM-02 28 45 12 7 6 0 2 74 13 131
2014 VM-03 33 25 18 15 6 3 0 60 21 103
2014 VM-04 17 28 13 16 12 2 12 53 32 49
2014 VM-05 39 39 0 11 0 6 6 88 12 18

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 36 38 9 9 7 0 0 75 16 428
2017 VM-01 28 39 10 11 11 1 0 68 22 130
2017 VM-02 39 40 10 7 4 0 1 79 11 134
2017 VM-03 49 30 8 8 5 0 0 79 13 75
2017 VM-04 29 31 14 16 8 2 0 61 25 50
2017 VM-05 54 38 0 4 0 0 4 96 4 24
2014 VM 47 34 7 6 7 0 0 81 13 469
2014 VM-01 45 32 6 6 10 0 0 77 16 158
2014 VM-02 54 30 9 4 2 0 0 85 6 131
2014 VM-03 45 37 2 11 6 0 0 82 16 103
2014 VM-04 37 43 6 0 14 0 0 80 14 49
2014 VM-05 61 28 11 0 0 0 0 89 0 18

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 26 38 13 13 8 1 0 65 21 427
2017 VM-01 22 40 17 13 8 0 0 62 21 129
2017 VM-02 20 41 13 17 8 1 0 62 26 134
2017 VM-03 39 33 9 9 8 1 1 73 17 75
2017 VM-04 24 30 16 14 14 2 0 55 29 50
2017 VM-05 46 46 0 0 4 0 4 96 4 24
2014 VM 27 38 15 12 6 1 1 66 18 469
2014 VM-01 29 35 16 13 5 1 1 65 18 158
2014 VM-02 23 43 15 12 6 0 1 67 18 131
2014 VM-03 29 39 10 13 7 2 1 70 20 103
2014 VM-04 34 27 16 8 10 0 4 64 20 49
2014 VM-05 33 50 6 11 0 0 0 83 11 18
2011 VM 25 37 14 14 8 1 2 63 22 456
2011 VM-01 21 33 16 11 13 2 4 58 25 126
2011 VM-02 16 43 13 19 6 1 2 60 26 129
2011 VM-03 35 31 17 12 5 1 0 67 17 120
2011 VM-04 23 49 8 11 8 0 0 73 19 51
2011 VM-05 39 30 13 13 0 4 0 73 14 23
2008 VM 26 40 13 11 7 1 2 68 19 332
2008 VM-01 33 38 9 6 10 1 3 73 17 98
2008 VM-02 21 36 20 15 4 1 3 59 20 104
2008 VM-03 34 44 10 6 7 0 0 77 13 71
2008 VM-04 10 45 16 20 10 0 0 55 29 40
2008 VM-05 33 49 0 8 0 0 10 91 9 12

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 17 29 19 13 12 9 1 51 28 428
2017 VM-01 12 27 19 13 17 10 2 44 34 129
2017 VM-02 13 32 22 14 10 8 0 50 27 134
2017 VM-03 25 30 13 10 8 9 4 64 21 75
2017 VM-04 10 25 22 20 14 10 0 39 37 51
2017 VM-05 50 29 17 0 0 0 4 82 0 24
2014 VM 19 31 15 14 13 6 2 55 29 469
2014 VM-01 22 23 15 12 18 9 2 50 33 158
2014 VM-02 18 35 17 15 8 5 2 58 24 131
2014 VM-03 17 38 12 14 14 5 1 59 29 103
2014 VM-04 16 31 16 13 15 4 4 52 31 49
2014 VM-05 28 50 17 0 0 6 0 82 0 18
2011 VM 22 29 16 14 10 7 2 56 27 456
2011 VM-01 17 24 13 20 13 9 4 47 38 126
2011 VM-02 16 29 19 16 12 6 2 48 31 129
2011 VM-03 30 29 20 8 6 7 0 64 15 120
2011 VM-04 19 37 10 16 12 4 2 60 30 51
2011 VM-05 43 39 9 4 0 4 0 86 5 23
2008 VM 29 29 11 10 11 8 3 65 23 332
2008 VM-01 27 31 8 9 14 9 2 64 26 98
2008 VM-02 29 28 15 11 7 9 2 63 19 104
2008 VM-03 32 31 7 7 10 7 6 73 19 71
2008 VM-04 23 25 18 15 17 2 0 49 33 40
2008 VM-05 49 33 0 0 0 8 10 100 0 12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 9 25 20 18 14 10 3 39 38 427
2017 VM-01 5 25 20 19 19 9 2 34 43 129
2017 VM-02 11 31 19 22 12 4 1 44 36 134
2017 VM-03 7 22 16 12 12 21 9 42 35 74
2017 VM-04 6 13 27 20 16 18 0 23 44 51
2017 VM-05 26 38 11 17 4 0 4 66 22 24
2014 VM 12 27 18 19 14 7 3 44 36 469
2014 VM-01 15 26 20 16 13 7 3 45 32 158
2014 VM-02 13 34 14 21 12 4 2 50 35 131
2014 VM-03 10 21 21 20 12 11 4 37 38 103
2014 VM-04 10 18 15 22 16 10 8 35 47 49
2014 VM-05 6 50 11 11 11 6 6 63 25 18

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 41 38 11 7 3 0 0 79 10 427
2017 VM-01 36 36 19 8 2 0 0 71 10 129
2017 VM-02 35 45 10 7 2 0 0 81 9 134
2017 VM-03 56 36 3 3 3 0 0 92 5 75
2017 VM-04 41 25 14 10 10 0 0 66 20 51
2017 VM-05 62 38 0 0 0 0 0 100 0 24
2014 VM 38 43 9 6 3 0 0 81 10 468
2014 VM-01 41 39 11 4 5 0 0 80 10 157
2014 VM-02 36 52 5 6 2 0 0 88 8 131
2014 VM-03 39 39 11 9 2 0 0 79 11 103
2014 VM-04 35 43 8 8 6 0 0 78 14 49
2014 VM-05 50 45 6 0 0 0 0 94 0 18
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 32 39 12 10 6 0 0 72 17 429
2017 VM-01 32 38 12 9 8 0 0 70 18 130
2017 VM-02 25 41 14 16 4 0 0 66 19 134
2017 VM-03 41 35 7 9 7 1 0 77 16 75
2017 VM-04 27 37 14 8 12 2 0 66 20 51
2017 VM-05 55 41 4 0 0 0 0 96 0 24
2014 VM 31 38 14 9 8 0 0 69 17 469
2014 VM-01 31 38 15 7 8 1 1 70 15 158
2014 VM-02 26 41 13 11 8 0 1 68 19 131
2014 VM-03 34 35 16 11 5 0 0 69 16 103
2014 VM-04 37 31 14 4 14 0 0 67 18 49
2014 VM-05 44 22 11 11 12 0 0 66 23 18
2011 VM 30 36 14 12 6 0 0 67 18 455
2011 VM-01 31 32 17 14 6 0 0 63 21 126
2011 VM-02 27 38 16 9 10 0 0 65 19 128
2011 VM-03 35 38 9 11 4 2 1 75 16 120
2011 VM-04 29 39 16 10 6 0 0 68 16 51
2011 VM-05 30 35 17 13 0 0 4 68 14 23
2008 VM 26 38 14 11 9 0 1 66 21 332
2008 VM-01 33 30 15 13 9 0 0 62 22 98
2008 VM-02 32 43 9 9 8 0 0 75 16 104
2008 VM-03 20 41 13 13 10 0 4 64 23 71
2008 VM-04 12 48 20 10 8 2 0 62 18 40
2008 VM-05 16 16 18 8 33 0 8 36 45 12

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 35 34 14 9 5 2 0 71 15 429
2017 VM-01 35 40 13 5 6 1 1 76 11 130
2017 VM-02 29 29 18 16 6 2 0 60 22 134
2017 VM-03 49 30 7 10 3 0 1 80 13 75
2017 VM-04 29 36 19 4 6 6 0 69 11 51
2017 VM-05 50 42 4 0 4 0 0 92 4 24
2014 VM 37 33 13 8 7 1 1 72 15 468
2014 VM-01 38 37 9 6 8 2 0 76 15 157
2014 VM-02 32 35 17 10 5 1 1 68 15 131
2014 VM-03 41 29 18 7 3 1 1 72 10 103
2014 VM-04 37 27 12 10 12 0 2 65 23 49
2014 VM-05 50 17 17 0 6 11 0 75 6 18
2011 VM 37 33 13 9 5 2 0 72 15 455
2011 VM-01 37 32 13 9 7 2 0 70 16 126
2011 VM-02 33 31 19 10 6 2 0 64 17 128
2011 VM-03 45 35 7 8 2 2 0 82 10 120
2011 VM-04 31 39 14 8 8 0 0 70 16 51
2011 VM-05 30 35 9 4 4 13 4 79 11 23
2008 VM 35 31 11 12 8 3 0 68 20 332
2008 VM-01 37 31 12 9 9 2 0 69 19 98
2008 VM-02 38 32 12 12 6 0 0 70 18 104
2008 VM-03 43 32 8 7 8 1 0 76 16 71
2008 VM-04 17 36 15 20 7 5 0 56 29 40
2008 VM-05 16 16 8 25 8 26 0 44 44 12

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 34 36 12 10 8 0 0 70 18 429
2017 VM-01 29 41 15 7 8 0 0 70 15 130
2017 VM-02 30 38 13 13 7 0 0 68 19 134
2017 VM-03 48 22 7 13 8 1 1 72 22 75
2017 VM-04 29 34 17 8 10 2 0 64 18 51
2017 VM-05 46 42 4 8 0 0 0 87 8 24
2014 VM 39 32 12 10 6 0 0 71 16 469
2014 VM-01 39 31 9 11 8 1 0 71 19 158
2014 VM-02 35 36 14 8 6 0 1 71 15 131
2014 VM-03 41 31 13 14 1 0 0 72 15 103
2014 VM-04 35 33 12 8 12 0 0 67 20 49
2014 VM-05 66 11 17 0 6 0 0 77 6 18
2011 VM 32 38 11 11 7 1 1 71 18 455
2011 VM-01 33 29 13 15 9 1 0 63 24 126
2011 VM-02 29 40 12 10 6 2 2 71 17 128
2011 VM-03 39 41 7 8 3 0 1 81 12 120
2011 VM-04 25 43 12 14 6 0 0 69 20 51
2011 VM-05 26 43 9 4 17 0 0 70 22 23
2008 VM 34 35 10 10 11 1 1 69 21 332
2008 VM-01 34 40 5 7 12 1 1 75 20 98
2008 VM-02 37 34 13 7 10 0 0 70 16 104
2008 VM-03 44 30 7 10 10 0 0 73 19 71
2008 VM-04 18 35 18 17 10 2 0 54 28 40
2008 VM-05 8 33 10 25 16 0 8 45 45 12

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 79 12 3 2 2 0 1 92 4 428
2017 VM-01 78 14 2 2 2 0 2 94 5 130
2017 VM-02 85 11 2 1 0 0 1 97 1 134
2017 VM-03 78 9 5 1 7 0 0 87 8 74
2017 VM-04 70 12 8 4 4 0 2 84 8 51
2017 VM-05 75 17 4 4 0 0 0 92 4 24
2014 VM 80 11 2 1 3 0 3 93 4 469
2014 VM-01 81 13 2 1 2 0 2 95 3 158
2014 VM-02 82 11 1 1 2 0 4 97 2 131
2014 VM-03 78 8 4 1 5 0 4 90 6 103
2014 VM-04 70 14 6 0 8 0 2 86 8 49
2014 VM-05 77 6 0 6 12 0 0 83 17 18
2011 VM 80 12 1 1 2 0 3 95 3 455
2011 VM-01 82 13 2 0 2 1 2 97 2 126
2011 VM-02 83 10 1 0 1 1 5 98 1 128
2011 VM-03 81 10 1 1 3 0 4 95 4 120
2011 VM-04 64 20 2 8 7 0 0 84 14 51
2011 VM-05 87 9 4 0 0 0 0 96 0 23
2008 VM 80 8 3 3 4 0 3 90 7 331
2008 VM-01 82 8 2 3 1 0 3 94 4 97
2008 VM-02 86 4 2 1 3 0 4 94 4 104
2008 VM-03 83 4 4 3 3 0 3 90 5 71
2008 VM-04 57 15 5 10 13 0 0 72 23 40
2008 VM-05 67 16 8 0 8 0 0 84 8 12

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 34 24 10 9 10 3 10 67 21 429
2017 VM-01 31 18 12 12 12 2 13 58 27 130
2017 VM-02 19 28 10 10 12 2 17 59 28 134
2017 VM-03 46 23 7 7 8 5 4 77 16 75
2017 VM-04 43 30 14 2 10 2 0 74 12 51
2017 VM-05 54 29 0 13 4 0 0 83 17 24
2014 VM 34 23 9 10 9 4 10 67 23 468
2014 VM-01 23 20 11 12 12 6 16 54 31 158
2014 VM-02 25 19 12 15 11 4 15 54 32 131
2014 VM-03 53 30 2 6 4 3 2 88 10 103
2014 VM-04 47 28 8 8 6 0 2 77 15 49
2014 VM-05 50 23 11 0 6 11 0 81 6 18
2011 VM 29 28 10 10 13 3 7 63 25 454
2011 VM-01 24 22 12 7 22 3 10 53 33 124
2011 VM-02 19 23 12 15 17 4 11 48 37 129
2011 VM-03 39 31 9 10 6 2 3 73 17 120
2011 VM-04 41 39 8 4 4 4 0 83 8 51
2011 VM-05 39 39 0 9 9 0 4 82 18 23

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 44 28 12 9 5 1 0 73 15 429
2017 VM-01 39 28 16 8 8 0 1 67 16 130
2017 VM-02 38 30 13 14 4 1 0 68 19 134
2017 VM-03 55 26 8 7 1 3 0 84 8 75
2017 VM-04 45 24 12 6 12 2 0 70 18 51
2017 VM-05 71 29 0 0 0 0 0 100 0 24

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 43 28 13 7 5 3 0 73 13 429
2017 VM-01 38 27 18 9 7 2 0 66 16 130
2017 VM-02 35 31 14 9 7 4 0 69 16 134
2017 VM-03 57 26 8 4 1 4 0 86 5 75
2017 VM-04 43 24 18 4 8 4 0 69 12 51
2017 VM-05 75 25 0 0 0 0 0 100 0 24

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 40 30 14 8 7 0 0 70 15 428
2017 VM-01 35 31 18 6 9 1 0 66 16 130
2017 VM-02 30 34 16 13 7 0 0 63 20 134
2017 VM-03 57 21 10 8 3 0 1 79 11 75
2017 VM-04 31 36 12 10 10 2 0 68 20 51
2017 VM-05 71 29 0 0 0 0 0 100 0 24
2014 VM 41 31 12 9 7 0 0 72 16 468
2014 VM-01 35 34 15 6 9 1 0 69 16 158
2014 VM-02 38 33 13 12 5 0 0 71 16 131
2014 VM-03 46 32 7 12 2 1 0 79 14 102
2014 VM-04 45 27 8 8 12 0 0 72 20 49
2014 VM-05 55 22 11 6 6 0 0 77 12 18
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 20 36 15 14 8 3 2 60 24 170
2017 VM-02 18 38 16 14 10 2 3 59 25 114
2017 VM-04 6 37 32 13 6 0 6 46 20 16
2017 VM-05 39 43 0 10 5 3 0 85 15 21
2014 VM 17 36 15 13 7 4 7 60 23 183
2014 VM-02 17 37 19 11 6 3 7 61 18 123
2014 VM-03 25 37 6 13 12 7 0 66 27 16
2014 VM-04 17 42 6 17 6 0 12 67 26 17
2014 VM-05 25 19 12 19 12 6 6 50 36 16

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 20 31 19 12 10 8 0 56 24 429
2017 VM-01 18 32 17 9 13 12 0 56 25 130
2017 VM-02 22 36 16 10 8 7 0 62 20 134
2017 VM-03 20 25 22 16 7 10 0 50 25 75
2017 VM-04 14 17 31 20 12 6 0 34 33 51
2017 VM-05 33 46 8 8 4 0 0 79 13 24
2014 VM 22 27 22 10 11 8 0 54 23 468
2014 VM-01 25 26 23 8 13 6 0 54 22 158
2014 VM-02 27 33 12 9 7 12 0 68 18 130
2014 VM-03 21 29 22 15 8 6 0 52 24 103
2014 VM-04 10 20 29 11 17 12 0 35 32 49
2014 VM-05 22 11 39 17 6 6 0 35 23 18
2011 VM 19 30 18 12 11 10 0 55 25 456
2011 VM-01 20 30 18 10 15 6 1 53 27 126
2011 VM-02 21 31 16 12 9 10 1 58 23 129
2011 VM-03 18 33 20 10 7 11 0 57 20 120
2011 VM-04 18 25 8 18 12 19 0 53 38 51
2011 VM-05 17 22 22 9 17 13 0 45 30 23

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 17 29 19 19 14 3 0 47 34 429
2017 VM-01 16 32 16 16 15 5 0 50 33 130
2017 VM-02 18 32 19 18 12 1 0 50 30 134
2017 VM-03 18 25 17 24 13 4 0 44 38 75
2017 VM-04 10 14 27 29 20 0 0 24 49 51
2017 VM-05 17 50 21 8 4 0 0 66 13 24
2014 VM 18 23 20 22 15 1 0 42 38 469
2014 VM-01 23 22 20 16 17 3 0 45 34 158
2014 VM-02 24 31 23 13 9 1 0 54 22 131
2014 VM-03 12 21 20 33 15 0 0 33 48 103
2014 VM-04 8 20 16 24 31 0 0 28 55 49
2014 VM-05 11 22 17 34 17 0 0 33 50 18
2011 VM 16 28 20 16 18 2 0 45 34 456
2011 VM-01 21 29 15 13 20 2 0 51 34 126
2011 VM-02 16 34 19 14 15 2 1 52 29 129
2011 VM-03 15 24 26 16 15 4 0 40 32 120
2011 VM-04 4 23 25 24 22 2 0 28 47 51
2011 VM-05 13 30 9 17 30 0 0 43 48 23
2008 VM 13 21 17 24 22 3 0 35 48 332
2008 VM-01 21 27 11 26 12 3 0 49 39 98
2008 VM-02 14 26 23 22 12 2 0 41 35 104
2008 VM-03 10 14 19 24 28 4 0 25 54 71
2008 VM-04 0 5 18 30 47 0 0 5 77 40
2008 VM-05 0 16 8 10 58 8 0 18 73 12

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 11 26 21 22 16 5 0 38 40 428
2017 VM-01 9 31 21 16 17 7 0 43 35 129
2017 VM-02 13 28 21 19 16 4 0 42 36 134
2017 VM-03 11 18 21 33 14 3 0 30 48 75
2017 VM-04 4 16 27 25 22 6 0 21 50 51
2017 VM-05 8 41 13 29 8 0 0 49 38 24
2014 VM 12 23 21 23 17 3 0 37 41 469
2014 VM-01 16 27 18 19 15 4 1 46 36 158
2014 VM-02 14 27 28 21 8 2 0 42 30 131
2014 VM-03 9 17 22 22 26 3 0 28 49 103
2014 VM-04 4 16 16 25 35 4 0 21 62 49
2014 VM-05 11 22 11 39 11 6 0 35 53 18
2011 VM 9 23 24 25 15 5 0 33 42 455
2011 VM-01 14 22 27 18 14 5 0 38 34 125
2011 VM-02 9 29 21 27 12 3 0 39 40 129
2011 VM-03 7 19 26 28 13 6 0 28 44 120
2011 VM-04 2 19 23 32 18 6 0 22 53 51
2011 VM-05 0 26 13 22 30 9 0 29 57 23
2008 VM 8 18 17 29 24 3 1 27 55 332
2008 VM-01 18 21 17 26 13 3 1 41 40 98
2008 VM-02 4 21 26 31 14 4 0 26 47 104
2008 VM-03 7 16 13 27 31 5 1 25 62 71
2008 VM-04 0 5 11 35 50 0 0 5 84 40
2008 VM-05 0 16 0 26 58 0 0 16 84 12

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 14 27 20 15 15 9 0 45 33 429
2017 VM-01 12 32 15 12 16 12 0 51 32 130
2017 VM-02 15 28 26 10 15 6 0 45 27 134
2017 VM-03 12 23 18 24 13 9 0 39 41 75
2017 VM-04 12 16 23 25 16 8 0 30 44 51
2017 VM-05 21 46 13 13 8 0 0 66 21 24
2014 VM 16 28 21 14 14 7 0 47 30 469
2014 VM-01 23 24 19 11 16 8 0 51 29 158
2014 VM-02 18 42 21 8 8 3 0 62 17 131
2014 VM-03 12 21 23 21 14 9 0 37 38 103
2014 VM-04 6 15 24 20 25 10 0 23 50 49
2014 VM-05 6 33 33 17 6 6 0 41 24 18
2011 VM 13 27 21 15 15 9 0 44 33 456
2011 VM-01 18 24 21 12 17 10 0 46 32 126
2011 VM-02 14 33 22 13 9 9 0 51 24 129
2011 VM-03 7 30 22 20 13 8 0 40 36 120
2011 VM-04 8 17 24 14 26 11 0 28 45 51
2011 VM-05 22 26 9 13 26 4 0 50 41 23
2008 VM 9 20 20 19 23 8 0 32 46 332
2008 VM-01 16 19 16 19 18 10 0 40 42 98
2008 VM-02 9 29 25 17 12 9 0 41 32 104
2008 VM-03 7 18 20 20 28 7 0 27 52 71
2008 VM-04 2 5 15 25 47 5 0 8 76 40
2008 VM-05 0 8 16 26 33 16 0 10 70 12

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 11 30 20 18 16 3 0 43 36 426
2017 VM-01 11 32 20 16 16 5 0 45 34 130
2017 VM-02 14 32 22 14 18 2 0 46 32 133
2017 VM-03 11 24 18 29 15 3 0 36 45 74
2017 VM-04 6 24 27 20 20 4 0 31 41 51
2017 VM-05 4 48 13 26 9 0 0 52 35 23
2014 VM 17 30 18 20 14 2 0 47 35 468
2014 VM-01 23 34 15 14 13 1 0 58 27 158
2014 VM-02 21 35 21 15 6 2 0 56 22 131
2014 VM-03 10 25 19 24 20 3 0 36 45 102
2014 VM-04 4 21 16 34 25 0 0 25 59 49
2014 VM-05 11 17 28 17 28 0 0 28 44 18
2011 VM 13 28 20 22 13 2 0 43 36 456
2011 VM-01 21 30 17 17 10 4 0 54 28 126
2011 VM-02 12 37 19 22 9 2 0 51 31 129
2011 VM-03 11 18 27 28 14 2 0 30 43 120
2011 VM-04 6 25 22 22 23 2 0 32 46 51
2011 VM-05 4 35 13 26 22 0 0 39 48 23
2008 VM 12 30 13 25 18 1 1 43 44 332
2008 VM-01 19 32 13 20 12 2 1 53 34 98
2008 VM-02 13 34 13 29 9 2 0 48 38 104
2008 VM-03 10 35 10 21 23 0 1 46 44 71
2008 VM-04 0 13 15 35 37 0 0 13 73 40
2008 VM-05 0 16 8 25 51 0 0 16 75 12
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 21 42 17 13 7 1 0 63 20 428
2017 VM-01 22 46 13 14 5 0 0 68 19 130
2017 VM-02 28 34 18 12 7 0 0 63 19 134
2017 VM-03 12 48 20 13 7 0 0 61 20 75
2017 VM-04 16 30 20 18 10 6 0 49 30 50
2017 VM-05 17 63 7 8 4 0 0 80 13 24
2014 VM 25 40 17 12 5 0 0 65 18 469
2014 VM-01 32 39 13 10 6 0 0 71 16 158
2014 VM-02 31 47 15 5 2 0 0 78 8 131
2014 VM-03 16 37 24 20 4 0 0 53 24 103
2014 VM-04 10 39 16 24 10 0 0 49 34 49
2014 VM-05 22 44 17 12 6 0 0 66 17 18
2011 VM 28 40 17 9 4 1 0 69 13 452
2011 VM-01 37 33 17 9 3 1 0 71 12 123
2011 VM-02 30 41 17 7 4 1 1 71 11 128
2011 VM-03 23 43 19 11 2 1 1 67 13 120
2011 VM-04 21 44 10 14 11 0 0 65 26 51
2011 VM-05 22 48 22 9 0 0 0 70 9 23

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 38 45 10 4 2 1 0 84 6 425
2017 VM-01 34 43 12 7 2 1 0 78 9 129
2017 VM-02 46 40 10 3 1 0 0 86 4 134
2017 VM-03 34 50 7 5 0 4 0 88 6 74
2017 VM-04 33 41 16 2 4 4 0 77 6 49
2017 VM-05 45 55 0 0 0 0 0 100 0 24
2014 VM 44 42 8 4 1 1 0 86 5 469
2014 VM-01 44 42 9 4 1 0 0 86 5 158
2014 VM-02 44 40 8 5 2 1 0 85 7 131
2014 VM-03 41 44 10 2 0 4 0 88 2 103
2014 VM-04 35 51 6 2 6 0 0 85 8 49
2014 VM-05 61 34 6 0 0 0 0 94 0 18
2011 VM 42 38 9 6 2 1 0 82 9 452
2011 VM-01 44 39 8 10 0 0 0 82 10 124
2011 VM-02 46 35 10 5 2 1 0 82 8 128
2011 VM-03 37 39 11 5 4 2 1 79 10 119
2011 VM-04 42 36 6 8 4 4 0 81 12 51
2011 VM-05 39 52 9 0 0 0 0 91 0 23

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 30 43 12 9 3 2 0 75 12 428
2017 VM-01 21 49 11 11 5 2 2 73 16 130
2017 VM-02 40 39 10 7 1 1 0 81 8 134
2017 VM-03 28 46 16 8 1 1 0 75 9 75
2017 VM-04 24 28 20 16 8 4 0 54 25 50
2017 VM-05 38 50 7 4 0 0 0 89 4 24
2014 VM 40 40 10 5 3 1 0 82 8 469
2014 VM-01 44 34 13 6 2 1 0 79 8 158
2014 VM-02 38 50 6 3 2 1 0 89 5 131
2014 VM-03 44 35 12 6 3 0 0 79 9 103
2014 VM-04 27 45 14 3 8 2 0 73 12 49
2014 VM-05 39 45 0 6 6 6 0 88 12 18
2011 VM 37 33 14 8 6 2 0 72 15 452
2011 VM-01 34 36 15 8 2 5 0 74 11 123
2011 VM-02 37 34 14 8 5 2 0 72 13 128
2011 VM-03 40 32 10 9 6 3 1 74 16 120
2011 VM-04 37 25 18 10 10 0 0 62 20 51
2011 VM-05 35 26 13 9 17 0 0 61 26 23
2008 VM 25 35 13 14 10 3 1 62 25 331
2008 VM-01 24 33 13 15 8 4 2 61 25 98
2008 VM-02 32 48 9 7 4 1 0 80 11 103
2008 VM-03 28 24 16 14 11 6 1 56 27 71
2008 VM-04 2 30 13 22 27 5 0 35 52 40
2008 VM-05 16 25 26 16 8 0 8 45 27 12

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 22 39 21 10 4 3 1 63 15 428
2017 VM-01 17 39 21 12 5 5 2 60 18 130
2017 VM-02 30 41 20 4 3 0 1 72 8 134
2017 VM-03 16 31 21 20 7 5 0 50 28 75
2017 VM-04 18 40 20 12 4 4 2 62 17 50
2017 VM-05 34 38 24 0 4 0 0 72 4 24
2014 VM 25 44 13 12 4 1 1 70 16 469
2014 VM-01 19 41 17 14 6 1 1 62 21 158
2014 VM-02 37 48 8 5 0 1 1 87 5 131
2014 VM-03 21 42 16 17 3 0 1 64 20 103
2014 VM-04 20 41 10 12 12 4 0 64 26 49
2014 VM-05 33 50 6 6 6 0 0 83 11 18
2011 VM 20 43 16 13 6 2 1 65 19 456
2011 VM-01 18 39 17 18 6 2 0 58 25 126
2011 VM-02 28 53 9 5 5 0 2 82 9 129
2011 VM-03 17 36 24 12 6 4 2 56 19 120
2011 VM-04 14 39 11 22 8 4 2 56 31 51
2011 VM-05 17 52 9 13 9 0 0 70 22 23

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 14 32 15 18 14 6 1 49 35 427
2017 VM-01 8 36 16 19 14 6 1 47 36 129
2017 VM-02 19 35 16 16 10 4 0 57 27 134
2017 VM-03 15 33 12 16 16 8 1 52 35 75
2017 VM-04 6 16 12 36 22 6 2 24 63 50
2017 VM-05 29 28 22 4 13 0 4 60 17 24
2014 VM 21 24 17 18 14 5 0 48 34 469
2014 VM-01 20 26 14 19 17 4 1 48 38 158
2014 VM-02 29 27 17 15 8 4 1 59 24 131
2014 VM-03 15 23 20 23 12 7 0 41 37 103
2014 VM-04 10 17 21 18 26 8 0 29 48 49
2014 VM-05 50 6 17 6 12 11 0 62 19 18
2011 VM 21 31 15 12 14 6 1 56 28 456
2011 VM-01 19 31 17 9 21 4 0 52 31 126
2011 VM-02 21 40 12 13 10 3 2 64 24 129
2011 VM-03 24 27 13 15 8 10 2 59 27 120
2011 VM-04 13 26 19 14 18 8 2 43 35 51
2011 VM-05 22 30 22 0 13 13 0 60 15 23

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 61 19 8 6 3 1 3 83 9 428
2017 VM-01 63 20 6 2 2 2 5 89 4 130
2017 VM-02 68 17 6 4 0 0 5 90 4 133
2017 VM-03 58 12 8 17 5 0 0 70 22 75
2017 VM-04 45 22 16 8 10 0 0 67 18 51
2017 VM-05 55 32 4 4 0 0 4 91 4 24
2014 VM 60 17 5 7 5 1 5 82 12 469
2014 VM-01 65 20 5 1 1 2 6 92 3 158
2014 VM-02 68 16 2 5 2 2 6 91 7 131
2014 VM-03 49 14 9 13 10 1 5 67 24 103
2014 VM-04 49 10 12 18 10 0 0 59 29 49
2014 VM-05 50 22 0 6 23 0 0 72 28 18

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 66 20 7 4 2 1 0 87 6 429
2017 VM-01 71 20 5 2 2 0 1 91 3 130
2017 VM-02 72 20 4 2 1 0 0 92 4 134
2017 VM-03 65 16 9 3 3 5 0 85 5 75
2017 VM-04 44 14 20 16 6 0 0 58 22 51
2017 VM-05 54 46 0 0 0 0 0 100 0 24
2014 VM 68 17 4 3 3 2 2 88 7 468
2014 VM-01 77 15 4 1 1 0 2 94 3 158
2014 VM-02 74 15 2 2 1 4 2 94 3 130
2014 VM-03 58 19 7 6 6 1 4 80 12 103
2014 VM-04 43 26 11 8 8 4 0 72 17 49
2014 VM-05 50 28 0 6 17 0 0 77 23 18
2011 VM 65 22 5 2 2 1 2 90 4 453
2011 VM-01 74 15 5 3 0 1 2 92 3 125
2011 VM-02 73 20 3 1 1 2 1 95 2 128
2011 VM-03 57 26 5 3 3 2 4 88 6 119
2011 VM-04 53 30 6 4 4 0 4 86 8 51
2011 VM-05 57 17 13 0 4 4 4 81 5 23
2008 VM 65 19 7 4 3 0 2 85 7 332
2008 VM-01 71 20 6 1 1 0 0 92 2 98
2008 VM-02 81 15 2 1 1 0 1 96 2 104
2008 VM-03 61 18 7 7 6 0 1 80 13 71
2008 VM-04 30 22 18 15 8 0 7 56 25 40
2008 VM-05 26 33 16 8 0 8 8 70 10 12

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 11 32 18 20 17 2 0 44 38 426
2017 VM-01 13 28 17 27 13 1 0 42 41 128
2017 VM-02 10 34 24 16 15 1 0 44 32 134
2017 VM-03 12 28 13 21 24 3 0 41 46 75
2017 VM-04 9 31 14 16 27 4 0 41 45 50
2017 VM-05 8 66 17 4 4 0 0 75 8 24
2014 VM 12 30 17 21 19 1 0 43 40 467
2014 VM-01 18 27 15 19 20 1 0 45 40 158
2014 VM-02 10 44 24 12 9 1 0 54 22 130
2014 VM-03 11 31 11 27 20 1 0 42 47 102
2014 VM-04 6 12 18 31 31 2 0 18 63 49
2014 VM-05 6 33 6 34 22 0 0 39 56 18
2011 VM 13 29 17 22 18 1 0 43 40 454
2011 VM-01 19 28 14 19 19 0 0 47 38 125
2011 VM-02 12 34 19 22 12 1 0 46 35 128
2011 VM-03 11 29 19 25 16 1 0 40 41 120
2011 VM-04 4 30 17 16 31 2 0 35 48 51
2011 VM-05 17 17 4 26 35 0 0 35 61 23
2008 VM 12 28 21 20 18 1 0 41 38 332
2008 VM-01 16 34 27 10 12 1 0 51 23 98
2008 VM-02 11 37 20 20 11 1 0 48 31 104
2008 VM-03 13 20 13 31 24 0 0 33 55 71
2008 VM-04 5 16 22 20 37 0 0 21 57 40
2008 VM-05 0 8 25 25 33 10 0 9 64 12

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 13 34 16 15 19 2 1 49 35 428
2017 VM-01 16 29 18 17 16 2 2 47 34 130
2017 VM-02 11 33 19 13 22 1 1 45 35 134
2017 VM-03 12 41 12 15 20 1 0 53 35 75
2017 VM-04 6 32 17 20 19 6 0 40 41 51
2017 VM-05 22 58 0 17 4 0 0 79 21 24
2014 VM 17 30 14 16 20 2 2 49 37 469
2014 VM-01 20 27 15 17 20 2 0 48 37 158
2014 VM-02 22 32 14 13 14 1 4 57 29 131
2014 VM-03 14 35 10 15 22 3 1 51 39 103
2014 VM-04 4 24 21 23 24 2 2 30 49 49
2014 VM-05 11 39 17 6 22 6 0 53 29 18
2011 VM 17 32 15 14 19 1 2 51 35 454
2011 VM-01 18 30 13 15 22 1 1 49 38 125
2011 VM-02 16 32 17 11 21 2 1 50 33 128
2011 VM-03 17 32 15 17 14 0 4 52 32 120
2011 VM-04 13 40 11 15 20 0 0 53 35 51
2011 VM-05 22 39 9 4 22 0 4 64 27 23
2008 VM 16 39 15 13 13 2 2 58 27 332
2008 VM-01 18 39 21 9 7 2 3 60 17 98
2008 VM-02 19 49 8 12 10 1 1 70 23 104
2008 VM-03 16 28 20 17 17 1 1 45 34 71
2008 VM-04 8 35 10 14 22 7 2 48 41 40
2008 VM-05 8 51 0 16 16 0 8 64 36 12

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 12 36 23 15 9 6 0 51 25 429
2017 VM-01 8 35 24 17 12 3 2 44 31 130
2017 VM-02 13 34 24 16 7 6 0 50 25 134
2017 VM-03 15 42 17 13 4 9 0 63 19 75
2017 VM-04 10 27 27 12 14 10 0 41 29 51
2017 VM-05 29 46 13 8 4 0 0 75 13 24

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 37 40 13 2 3 4 1 80 6 427
2017 VM-01 33 40 15 4 5 3 1 76 9 129
2017 VM-02 40 41 12 1 3 2 1 84 4 133
2017 VM-03 41 45 8 3 0 4 0 89 3 75
2017 VM-04 31 29 22 2 6 10 0 67 9 51
2017 VM-05 42 45 8 0 0 0 4 91 0 24
2014 VM 44 35 11 2 4 3 1 83 6 469
2014 VM-01 42 32 11 4 8 1 1 75 13 158
2014 VM-02 52 34 9 1 2 1 2 87 3 131
2014 VM-03 39 41 12 2 1 4 1 85 3 103
2014 VM-04 36 40 12 2 0 10 0 84 2 49
2014 VM-05 50 34 17 0 0 0 0 83 0 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 32 44 14 4 3 2 0 78 8 429
2017 VM-01 29 44 12 5 7 4 0 76 12 130
2017 VM-02 31 44 19 2 2 1 0 77 5 134
2017 VM-03 38 43 10 5 0 3 0 84 5 75
2017 VM-04 29 41 18 6 4 2 0 72 10 51
2017 VM-05 42 45 8 4 0 0 0 87 4 24
2014 VM 37 43 9 6 3 2 0 81 9 469
2014 VM-01 39 37 10 7 5 1 0 78 12 158
2014 VM-02 40 43 11 4 2 1 0 84 5 131
2014 VM-03 35 47 7 7 1 3 0 85 8 103
2014 VM-04 37 39 10 4 6 4 0 79 10 49
2014 VM-05 39 45 0 11 0 6 0 88 12 18
2011 VM 31 38 16 8 5 2 0 71 13 456
2011 VM-01 34 27 17 13 6 3 0 63 20 126
2011 VM-02 29 45 13 6 5 1 1 75 12 129
2011 VM-03 29 42 18 7 3 2 0 72 10 120
2011 VM-04 25 43 21 4 4 2 0 70 9 51
2011 VM-05 39 35 22 0 0 4 0 77 0 23

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 34 41 11 9 5 0 0 75 14 429
2017 VM-01 35 38 12 7 7 1 0 74 14 130
2017 VM-02 33 46 8 8 4 0 0 79 13 134
2017 VM-03 34 41 12 12 1 0 0 75 13 75
2017 VM-04 24 35 19 12 10 0 0 59 22 51
2017 VM-05 54 38 0 4 4 0 0 92 8 24
2014 VM 41 33 12 8 6 1 0 74 13 469
2014 VM-01 43 34 10 4 9 0 0 77 13 158
2014 VM-02 47 32 12 7 2 0 0 79 9 131
2014 VM-03 39 32 11 12 5 1 0 72 17 103
2014 VM-04 30 29 12 16 8 4 0 61 26 49
2014 VM-05 50 28 11 6 6 0 0 78 11 18
2011 VM 32 37 17 8 6 0 0 69 15 455
2011 VM-01 34 31 15 11 8 0 0 66 19 125
2011 VM-02 34 37 17 5 7 0 1 71 12 129
2011 VM-03 28 44 16 7 6 0 0 72 12 120
2011 VM-04 29 31 26 12 2 0 0 60 14 51
2011 VM-05 30 43 9 9 9 0 0 74 17 23
2008 VM 29 35 15 10 10 1 0 64 21 332
2008 VM-01 41 29 14 8 7 1 0 70 15 98
2008 VM-02 34 39 17 4 5 1 0 74 9 104
2008 VM-03 24 39 13 11 13 0 0 63 24 71
2008 VM-04 5 30 13 25 27 0 0 36 52 40
2008 VM-05 18 25 16 33 8 0 0 42 41 12

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 22 36 22 11 9 0 0 58 20 427
2017 VM-01 20 40 18 11 11 1 0 60 22 129
2017 VM-02 25 32 23 8 11 0 0 57 19 134
2017 VM-03 21 34 28 12 5 0 0 56 17 75
2017 VM-04 12 34 26 16 10 2 0 47 27 50
2017 VM-05 37 38 13 8 4 0 0 75 13 24
2014 VM 22 35 19 15 9 0 0 57 24 469
2014 VM-01 32 30 16 13 8 0 0 63 21 158
2014 VM-02 27 38 18 10 7 1 0 65 17 131
2014 VM-03 11 41 18 23 8 0 0 52 30 103
2014 VM-04 10 24 23 23 20 0 0 34 43 49
2014 VM-05 6 44 23 17 11 0 0 50 28 18
2011 VM 23 37 22 11 6 0 0 60 17 456
2011 VM-01 27 33 18 11 10 1 0 61 21 126
2011 VM-02 23 43 21 7 6 0 1 66 13 129
2011 VM-03 20 41 23 11 4 1 0 61 15 120
2011 VM-04 21 25 30 16 8 0 0 46 24 51
2011 VM-05 22 30 35 13 0 0 0 52 13 23

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 22 37 19 15 7 0 0 59 21 429
2017 VM-01 22 37 18 14 8 1 0 60 22 130
2017 VM-02 24 39 16 13 8 0 0 63 21 134
2017 VM-03 20 37 25 17 1 0 0 57 18 75
2017 VM-04 12 26 29 22 10 2 0 38 32 51
2017 VM-05 33 42 8 13 4 0 0 75 17 24
2014 VM 21 36 18 16 9 0 0 57 25 468
2014 VM-01 31 30 20 9 10 1 0 61 19 157
2014 VM-02 24 42 15 12 7 0 0 66 19 131
2014 VM-03 12 42 17 23 7 0 0 54 29 103
2014 VM-04 12 26 10 35 16 0 0 38 52 49
2014 VM-05 11 33 28 11 17 0 0 44 28 18
2011 VM 21 38 20 13 7 0 0 59 20 456
2011 VM-01 25 35 17 14 9 0 0 60 23 126
2011 VM-02 22 41 17 12 7 0 1 63 19 129
2011 VM-03 18 41 27 8 6 0 0 59 14 120
2011 VM-04 17 31 23 20 8 2 0 49 28 51
2011 VM-05 13 48 22 9 9 0 0 61 17 23
2008 VM 19 42 12 16 11 0 0 61 27 331
2008 VM-01 23 48 9 13 6 0 0 71 20 97
2008 VM-02 25 45 15 10 5 0 0 70 14 104
2008 VM-03 20 45 10 15 10 0 0 65 25 71
2008 VM-04 0 18 20 32 30 0 0 18 62 40
2008 VM-05 8 26 0 41 25 0 0 34 66 12

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 23 27 19 14 10 6 2 54 25 428
2017 VM-01 23 27 18 13 11 7 2 55 26 130
2017 VM-02 24 26 18 14 13 3 3 53 28 133
2017 VM-03 21 29 23 16 4 5 1 54 21 75
2017 VM-04 14 17 25 20 14 10 0 35 37 51
2017 VM-05 37 38 17 4 4 0 0 75 8 24
2014 VM 25 26 20 11 11 5 1 55 24 469
2014 VM-01 32 22 20 9 11 6 1 57 22 158
2014 VM-02 28 31 15 7 12 5 2 64 20 131
2014 VM-03 19 21 27 13 12 8 0 44 26 103
2014 VM-04 14 25 19 22 12 2 6 42 38 49
2014 VM-05 11 45 17 11 11 6 0 59 23 18
2011 VM 27 24 20 13 9 7 1 55 23 456
2011 VM-01 28 21 21 13 12 6 0 52 26 126
2011 VM-02 28 29 15 12 9 6 2 62 22 129
2011 VM-03 25 25 24 9 7 9 0 56 18 120
2011 VM-04 21 19 18 28 8 6 0 43 38 51
2011 VM-05 35 22 26 13 0 4 0 59 14 23
2008 VM 23 29 17 14 10 7 1 56 25 331
2008 VM-01 26 36 11 10 9 7 0 67 21 97
2008 VM-02 27 32 17 10 5 9 1 65 16 104
2008 VM-03 27 24 20 11 13 6 0 54 25 71
2008 VM-04 5 18 25 30 15 5 2 25 48 40
2008 VM-05 8 16 26 25 16 8 0 27 45 12
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 VM 18 49 33 426
2017 VM-01 15 49 35 130
2017 VM-02 17 46 37 133
2017 VM-03 18 60 21 74
2017 VM-04 25 37 38 51
2017 VM-05 18 65 18 23
2014 VM 15 49 35 469
2014 VM-01 15 54 31 158
2014 VM-02 12 56 32 131
2014 VM-03 15 43 42 103
2014 VM-04 29 36 35 49
2014 VM-05 28 22 50 18
2011 VM 15 54 31 456
2011 VM-01 15 53 32 126
2011 VM-02 13 55 32 129
2011 VM-03 15 57 28 120
2011 VM-04 20 46 35 51
2011 VM-05 13 65 22 23

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 VM 34 30 9 18 3 5 76
2017 VM-01 10 30 5 40 5 10 20
2017 VM-02 48 26 13 9 0 4 23
2017 VM-03 50 29 0 14 7 0 14
2017 VM-04 31 31 23 15 0 0 13
2014 VM 22 41 5 19 9999 12 73
2014 VM-01 13 46 8 29 9999 4 24
2014 VM-02 20 53 7 7 9999 13 15
2014 VM-03 27 33 0 13 9999 27 15
2014 VM-04 29 29 7 22 9999 13 14
2011 VM 33 31 12 13 9999 10 67
2011 VM-01 26 42 11 21 9999 0 19
2011 VM-02 53 24 0 12 9999 12 17
2011 VM-03 22 33 17 11 9999 17 18
2011 VM-04 31 20 20 10 9999 20 10
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 VM 18 82 426
2017 VM-01 21 79 129
2017 VM-02 16 84 134
2017 VM-03 18 82 74
2017 VM-04 24 76 51
2014 VM 18 82 467
2014 VM-01 19 81 157
2014 VM-02 18 82 130
2014 VM-03 17 83 103
2014 VM-04 18 82 49

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 VM 37 76
2017 VM-01 26 27
2017 VM-02 33 21
2017 VM-03 56 12
2017 VM-04 44 12
2014 VM 32 82
2014 VM-01 37 30
2014 VM-03 41 17

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 VM 63 76
2017 VM-01 74 27
2017 VM-02 52 21
2017 VM-03 51 12
2017 VM-04 90 12
2014 VM 59 82
2014 VM-01 63 30
2014 VM-02 52 23
2014 VM-03 52 17

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 VM 14 76
2017 VM-01 22 27
2017 VM-03 0 12
2017 VM-04 0 12
2014 VM 16 82
2014 VM-02 48 23
2014 VM-03 0 17

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 VM-01 0 27
2017 VM-02 0 21
2017 VM-03 0 12
2014 VM-02 0 23
2014 VM-03 0 17

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 VM-03 0 12
2017 VM-04 0 12
2014 VM-01 0 30
2014 VM-02 0 23

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 VM 17 76
2017 VM-01 19 27
2017 VM-02 24 21
2017 VM-04 0 12
2014 VM 17 82
2014 VM-01 20 30

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 VM 6 76
2017 VM-03 0 12
2017 VM-04 0 12
2014 VM-03 0 17

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 VM 36 76
2017 VM-01 41 27
2017 VM-04 41 12
2014 VM 32 82
2014 VM-01 37 30
2014 VM-02 43 23
2014 VM-03 30 17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 VM 41 76
2017 VM-01 56 27
2017 VM-02 33 21
2017 VM-03 37 12
2017 VM-04 40 12
2014 VM 35 82
2014 VM-01 50 30
2014 VM-02 26 23
2014 VM-03 29 17

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 VM 43 76
2017 VM-01 37 27
2017 VM-02 38 21
2017 VM-03 62 12
2017 VM-04 51 12
2014 VM 44 82
2014 VM-01 47 30
2014 VM-02 39 23
2014 VM-03 41 17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 VM 42 76
2017 VM-01 56 27
2017 VM-02 38 21
2017 VM-04 49 12
2014 VM 37 82
2014 VM-01 57 30
2014 VM-02 30 23

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 VM 35 76
2017 VM-01 26 27
2017 VM-02 38 21
2017 VM-03 39 12
2017 VM-04 51 12
2014 VM 33 82
2014 VM-01 33 30
2014 VM-02 30 23

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 VM 51 76
2017 VM-01 48 27
2017 VM-02 52 21
2017 VM-03 61 12
2017 VM-04 41 12
2014 VM 44 82
2014 VM-01 53 30
2014 VM-02 43 23
2014 VM-03 42 17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 VM 32 76
2017 VM-01 33 27
2017 VM-02 29 21
2014 VM 36 82
2014 VM-01 30 30
2014 VM-02 48 23
2014 VM-03 30 17

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 VM 0 76
2017 VM-01 0 27
2017 VM-02 0 21
2017 VM-03 0 12
2017 VM-04 0 12
2014 VM-02 0 23
2014 VM-03 0 17

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 VM-03 0 12
2017 VM-04 0 12
2014 VM 6 82
2014 VM-03 0 17

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 VM 19 76
2017 VM-01 22 27
2017 VM-02 29 21
2017 VM-03 0 12
2014 VM 12 82
2014 VM-01 20 30

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 VM 51 76
2017 VM-01 63 27
2017 VM-02 43 21
2017 VM-03 55 12
2017 VM-04 51 12
2014 VM 48 82
2014 VM-01 57 30
2014 VM-02 39 23
2014 VM-03 42 17

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 VM 29 76
2017 VM-01 44 27
2014 VM 24 82
2014 VM-01 33 30
2014 VM-02 35 23

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 VM 14 76
2014 VM 11 82

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 VM 58 75
2017 VM-01 56 27
2017 VM-02 55 20
2017 VM-03 77 12
2017 VM-04 41 12
2014 VM 51 82
2014 VM-01 57 30
2014 VM-02 48 23
2014 VM-03 36 17

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 VM 30 75
2017 VM-01 37 27
2017 VM-02 35 20
2014 VM 25 82
2014 VM-02 48 23

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 VM 13 75
2017 VM-02 25 20
2017 VM-04 0 12
2014 VM 8 82

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 VM 26 75
2017 VM-01 26 27
2017 VM-02 40 20
2014 VM 37 82
2014 VM-01 40 30
2014 VM-02 39 23
2014 VM-03 29 17

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 VM 18 75
2017 VM-02 25 20
2014 VM 19 82
2014 VM-01 20 30
2014 VM-02 35 23
2014 VM-03 0 17

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 VM 14 75
2017 VM-01 22 27
2014 VM 12 82
2014 VM-01 17 30
2014 VM-03 0 17

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 VM 15 75
2017 VM-01 19 27
2014 VM 11 82
2014 VM-03 0 17

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 VM 12 75
2017 VM-04 0 12
2014 VM 12 82

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 VM 25 75
2017 VM-01 26 27
2017 VM-02 30 20
2017 VM-04 41 12
2014 VM 18 82
2014 VM-01 17 30
2014 VM-03 41 17

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 VM 10 64
2017 VM-04 0 11
2014 VM 11 72

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 VM 11 64
2017 VM-03 0 11
2017 VM-04 0 11
2014 VM 17 72

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 VM-03 0 11
2017 VM-04 0 11
2014 VM 7 72

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 VM-03 0 11
2017 VM-04 0 11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 VM 14 64
2017 VM-04 0 11
2014 VM 7 72
2014 VM-03 0 17

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 VM 14 64
2014 VM 13 72

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 VM 9 64
2017 VM-04 0 11
2014 VM-01 0 25
2014 VM-03 0 17

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 VM-03 0 11
2014 VM-03 0 17

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 VM 11 64
2017 VM-03 0 11
2014 VM 13 72
2014 VM-01 24 25

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 VM 29 64
2017 VM-01 24 21
2017 VM-04 55 11
2014 VM 16 72
2014 VM-01 24 25

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 VM 8 64
2017 VM-02 0 17
2014 VM 7 72

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 VM 45 64
2017 VM-01 43 21
2017 VM-02 29 17
2017 VM-03 75 11
2017 VM-04 53 11
2014 VM 39 72
2014 VM-01 44 25
2014 VM-03 47 17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 VM-01 0 21
2017 VM-02 0 17
2017 VM-03 0 11
2017 VM-04 0 11
2014 VM-02 0 19
2014 VM-03 0 17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 VM 47 64
2017 VM-01 38 21
2017 VM-02 53 17
2017 VM-03 48 11
2017 VM-04 72 11
2014 VM 47 72
2014 VM-01 52 25
2014 VM-02 53 19
2014 VM-03 41 17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 VM 0 64
2017 VM-01 0 21
2017 VM-02 0 17
2017 VM-03 0 11
2017 VM-04 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 VM 21 64
2017 VM-01 29 21
2014 VM 22 72
2014 VM-01 24 25
2014 VM-02 26 19

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 VM 97 3 75
2017 VM-01 100 0 26
2017 VM-02 95 5 21
2017 VM-03 93 7 12
2017 VM-04 100 0 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 14 26 18 10 10 17 5 52 26 429
2017 VM-01 18 22 18 6 13 15 7 52 25 130
2017 VM-02 18 37 19 7 8 8 2 62 17 134
2017 VM-03 0 18 21 13 9 32 7 29 37 75
2017 VM-04 10 15 12 20 12 29 2 36 46 51
2017 VM-05 34 29 8 13 4 4 7 72 19 24
2014 VM 18 23 17 9 9 16 6 54 24 469
2014 VM-01 24 20 14 8 13 13 8 56 27 158
2014 VM-02 24 31 14 8 8 12 4 65 19 131
2014 VM-03 9 22 23 13 7 20 7 43 27 103
2014 VM-04 6 20 27 4 6 30 6 42 16 49
2014 VM-05 22 11 23 11 6 17 11 46 23 18

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 25 40 15 9 6 5 1 69 16 429
2017 VM-01 28 37 15 6 8 5 2 69 16 130
2017 VM-02 29 47 11 6 5 2 0 78 11 134
2017 VM-03 17 35 20 16 3 8 1 58 21 75
2017 VM-04 13 33 15 16 10 12 0 53 29 51
2017 VM-05 38 49 13 0 0 0 0 87 0 24
2014 VM 29 33 17 8 6 6 1 67 15 469
2014 VM-01 34 28 13 7 10 7 1 67 19 158
2014 VM-02 38 35 14 5 5 1 1 74 11 131
2014 VM-03 17 39 24 9 3 8 0 61 13 103
2014 VM-04 18 41 17 6 8 10 0 66 15 49
2014 VM-05 44 22 12 11 0 11 0 75 12 18
2011 VM 29 41 15 6 5 4 0 73 11 455
2011 VM-01 33 41 16 4 5 2 0 75 9 126
2011 VM-02 33 44 11 5 5 2 0 78 11 128
2011 VM-03 23 39 19 8 4 8 0 67 13 120
2011 VM-04 21 45 11 10 6 6 0 71 17 51
2011 VM-05 39 43 13 0 0 4 0 86 0 23
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 31 55 7 6 1 1 1 86 7 429
2017 VM-01 30 50 7 8 1 2 2 83 10 130
2017 VM-02 40 51 6 1 1 0 0 91 3 134
2017 VM-03 17 60 10 11 0 0 1 78 11 75
2017 VM-04 28 60 6 6 0 0 0 88 6 51
2017 VM-05 33 63 0 0 4 0 0 96 4 24
2014 VM 39 48 6 5 0 1 0 89 5 468
2014 VM-01 42 41 8 9 0 0 0 83 9 158
2014 VM-02 36 58 3 1 1 1 0 95 2 130
2014 VM-03 36 46 9 5 1 3 1 85 6 103
2014 VM-04 41 54 6 0 0 0 0 94 0 49
2014 VM-05 44 50 6 0 0 0 0 94 0 18
2011 VM 34 52 6 5 2 1 0 87 7 455
2011 VM-01 38 48 8 5 1 1 0 86 6 126
2011 VM-02 35 56 5 3 2 0 0 91 5 129
2011 VM-03 28 55 7 7 2 2 0 84 9 120
2011 VM-04 33 49 8 4 4 0 2 84 8 51
2011 VM-05 45 45 0 5 0 0 5 95 5 22
2008 VM 32 56 6 4 2 1 0 88 6 331
2008 VM-01 28 54 9 4 3 2 0 83 7 98
2008 VM-02 34 59 3 5 0 0 0 92 5 104
2008 VM-03 30 55 10 3 1 0 1 86 4 71
2008 VM-04 31 61 0 5 3 0 0 92 8 39
2008 VM-05 59 33 8 0 0 0 0 92 0 12

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 8 28 23 16 9 14 2 43 29 426
2017 VM-01 8 28 26 12 9 13 4 43 25 128
2017 VM-02 8 34 23 19 7 7 1 46 29 134
2017 VM-03 5 17 17 26 9 22 3 30 47 74
2017 VM-04 4 21 29 12 8 24 2 34 27 51
2017 VM-05 8 50 13 0 13 13 3 70 15 24
2014 VM 14 27 21 12 7 16 3 50 24 469
2014 VM-01 20 30 20 9 9 10 2 57 21 158
2014 VM-02 12 28 25 14 4 13 4 49 21 131
2014 VM-03 9 20 24 12 7 25 4 41 26 103
2014 VM-04 8 25 16 15 10 24 2 45 33 49
2014 VM-05 17 28 12 11 11 17 6 57 28 18
2011 VM 11 25 23 14 11 13 3 43 29 455
2011 VM-01 17 29 19 10 12 11 2 53 25 126
2011 VM-02 12 32 22 18 9 6 2 47 29 129
2011 VM-03 5 17 28 17 12 17 4 28 36 120
2011 VM-04 8 21 26 12 8 23 2 39 27 51
2011 VM-05 14 23 18 14 9 18 5 47 29 22

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 39 38 10 5 3 5 0 81 8 429
2017 VM-01 42 33 12 3 5 4 2 79 9 130
2017 VM-02 36 42 12 6 1 3 0 80 8 134
2017 VM-03 43 39 8 3 0 7 0 89 3 75
2017 VM-04 29 37 10 10 4 10 0 74 15 51
2017 VM-05 51 41 8 0 0 0 0 92 0 24
2014 VM 43 36 8 3 3 5 0 84 7 468
2014 VM-01 46 36 8 4 5 1 0 83 10 157
2014 VM-02 43 43 7 2 1 4 0 90 2 131
2014 VM-03 39 33 10 3 1 13 1 84 4 103
2014 VM-04 43 27 12 8 4 6 0 74 13 49
2014 VM-05 44 33 6 0 6 11 0 87 7 18
2011 VM 42 39 8 5 3 3 0 83 8 455
2011 VM-01 41 41 6 6 3 2 0 85 9 126
2011 VM-02 42 43 5 6 2 1 0 86 9 129
2011 VM-03 41 38 10 5 2 5 0 82 7 120
2011 VM-04 44 27 12 6 4 6 0 76 11 51
2011 VM-05 41 32 9 5 5 5 5 80 10 22
2008 VM 41 38 8 4 5 4 0 82 9 329
2008 VM-01 46 33 6 4 6 5 0 83 11 98
2008 VM-02 47 40 7 4 3 0 0 86 7 103
2008 VM-03 37 37 8 4 6 7 1 80 11 71
2008 VM-04 21 51 15 5 5 2 0 74 10 39
2008 VM-05 36 18 9 0 0 36 0 86 0 11

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 26 36 14 8 7 8 1 68 17 429
2017 VM-01 28 32 15 4 12 8 2 66 17 130
2017 VM-02 28 43 13 7 5 4 0 74 12 134
2017 VM-03 20 39 16 10 1 14 0 68 14 75
2017 VM-04 16 27 17 20 8 12 0 49 31 51
2017 VM-05 46 29 8 13 4 0 0 75 17 24
2014 VM 32 32 12 9 6 8 0 71 17 469
2014 VM-01 34 32 11 9 9 4 0 70 19 158
2014 VM-02 38 41 5 8 2 5 0 84 11 131
2014 VM-03 30 27 17 8 4 14 1 67 14 103
2014 VM-04 24 23 16 11 12 14 0 54 27 49
2014 VM-05 39 17 17 6 6 17 0 66 13 18
2011 VM 29 35 15 7 7 8 0 70 15 455
2011 VM-01 33 33 17 8 5 4 0 69 13 126
2011 VM-02 36 35 12 8 5 5 0 74 14 129
2011 VM-03 19 37 17 7 6 15 0 66 14 120
2011 VM-04 21 33 18 2 14 12 0 62 18 51
2011 VM-05 27 41 5 9 14 0 5 71 24 22
2008 VM 28 35 11 13 9 4 0 65 23 331
2008 VM-01 32 30 8 18 6 6 0 65 26 98
2008 VM-02 34 41 12 7 7 0 0 75 13 104
2008 VM-03 27 33 11 11 11 4 1 64 24 70
2008 VM-04 13 30 20 15 17 5 0 46 34 40
2008 VM-05 18 41 8 16 8 8 0 64 27 12
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 VM 12 88 428
2017 VM-01 15 85 130
2017 VM-02 13 87 134
2017 VM-03 9 91 75
2017 VM-05 0 100 24
2014 VM 8 92 469
2014 VM-01 11 89 158
2014 VM-03 9 91 103

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 VM 19 51
2017 VM-01 26 19
2014 VM 25 36

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 VM 94 51
2017 VM-01 100 19
2017 VM-02 88 17
2014 VM 75 36
2014 VM-01 78 18

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 VM 15 51
2014 VM 0 36
2014 VM-01 0 18

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 VM 0 51
2017 VM-01 0 19
2017 VM-02 0 17
2014 VM 0 36
2014 VM-01 0 18

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 VM 17 51
2014 VM 14 36

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 VM 31 51
2017 VM-01 42 19
2017 VM-02 29 17
2014 VM 25 36
2014 VM-01 39 18

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 VM 43 51
2017 VM-01 47 19
2017 VM-02 41 17
2014 VM 33 36
2014 VM-01 50 18

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 VM 29 51
2017 VM-01 26 19
2017 VM-02 41 17
2014 VM 19 36
2014 VM-01 33 18

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 VM-02 0 17
2014 VM 14 36

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 VM 21 51
2017 VM-01 26 19
2014 VM 19 36

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 VM 19 51
2017 VM-01 26 19
2014 VM 19 36

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 VM 0 51
2017 VM-01 0 19
2017 VM-02 0 17
2014 VM 0 36
2014 VM-01 0 18

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 VM 0 51
2017 VM-01 0 19
2017 VM-02 0 17

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 VM-01 0 19
2017 VM-02 0 17

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 VM 15 51

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 VM 0 51
2017 VM-01 0 19
2017 VM-02 0 17

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 VM-01 0 19
2017 VM-02 0 17

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 VM 0 51
2017 VM-01 0 19
2017 VM-02 0 17
2014 VM 0 36
2014 VM-01 0 18

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 VM 25 51
2017 VM-02 35 17
2014 VM 30 36

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 VM 35 51
2017 VM-01 26 19
2017 VM-02 47 17
2014 VM 39 36
2014 VM-01 39 18

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 VM 15 51
2014 VM 22 36
2014 VM-01 28 18

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 VM 21 51
2017 VM-01 26 19
2014 VM 33 36
2014 VM-01 33 18

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 VM-02 0 17

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 VM 17 51
2017 VM-01 26 19

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 VM 56 51
2017 VM-01 58 19
2017 VM-02 41 17
2014 VM 42 36
2014 VM-01 44 18

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 VM 0 42
2017 VM-01 0 14
2017 VM-02 0 15
2014 VM-01 0 17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 VM 0 42
2017 VM-01 0 14
2017 VM-02 0 15
2014 VM 0 34
2014 VM-01 0 17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 VM-01 0 14
2014 VM 0 34
2014 VM-01 0 17

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 VM-01 0 14
2017 VM-02 0 15

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 VM-01 0 14
2017 VM-02 0 15

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 VM 12 42
2017 VM-02 0 15

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 VM 19 42
2017 VM-02 0 15
2014 VM 20 34
2014 VM-01 29 17

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 VM 44 42
2017 VM-01 64 14
2014 VM 50 34
2014 VM-01 41 17

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 VM-01 0 14
2017 VM-02 0 15
2014 VM 0 34
2014 VM-01 0 17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 VM 60 42
2017 VM-01 71 14
2017 VM-02 40 15
2014 VM 68 34
2014 VM-01 59 17

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 VM-01 0 14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 VM 98 2 51
2017 VM-01 100 0 19
2017 VM-02 100 0 17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 16 23 16 6 6 27 6 58 18 428
2017 VM-01 17 24 15 5 11 22 7 57 23 130
2017 VM-02 20 31 17 3 6 19 5 66 12 133
2017 VM-03 5 13 18 8 3 45 8 39 22 75
2017 VM-04 12 10 14 14 2 45 4 43 31 51
2017 VM-05 30 34 17 4 0 4 11 75 5 24
2014 VM 20 22 17 5 4 25 7 61 14 469
2014 VM-01 24 16 18 7 8 21 6 55 21 158
2014 VM-02 27 28 11 5 1 20 8 77 9 131
2014 VM-03 11 22 21 5 3 33 5 54 13 103
2014 VM-04 8 19 21 2 4 36 10 50 12 49
2014 VM-05 17 17 17 6 0 33 11 59 10 18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 29 34 17 6 5 8 1 69 12 429
2017 VM-01 25 37 16 7 6 6 3 68 14 130
2017 VM-02 34 38 14 4 6 4 0 75 10 134
2017 VM-03 28 23 25 7 1 15 1 61 9 75
2017 VM-04 25 28 19 8 4 16 0 63 14 51
2017 VM-05 47 41 8 4 0 0 0 87 4 24
2014 VM 33 34 16 5 3 9 1 73 9 469
2014 VM-01 35 31 13 5 7 9 0 73 13 158
2014 VM-02 41 40 10 4 2 3 1 84 6 131
2014 VM-03 24 30 23 8 2 13 0 62 11 103
2014 VM-04 16 39 21 4 2 18 0 67 8 49
2014 VM-05 39 39 6 0 0 11 6 93 0 18
2011 VM 34 44 13 3 2 5 0 81 5 456
2011 VM-01 30 44 17 2 3 3 0 77 6 126
2011 VM-02 40 43 10 3 1 3 0 86 4 129
2011 VM-03 32 46 12 3 1 5 0 83 4 120
2011 VM-04 33 41 6 2 6 12 0 85 9 51
2011 VM-05 35 30 22 0 4 9 0 71 5 23
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 15 26 24 15 19 0 1 41 34 428
2017 VM-01 8 26 21 16 28 1 1 35 44 129
2017 VM-02 16 22 23 19 19 0 0 39 38 134
2017 VM-03 16 26 31 8 17 0 1 43 25 75
2017 VM-04 24 30 27 9 10 0 0 54 19 51
2017 VM-05 21 46 17 13 0 0 4 69 13 24

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 13 27 28 17 13 1 2 40 31 429
2017 VM-01 18 33 23 16 5 2 4 54 22 130
2017 VM-02 9 25 30 19 17 1 0 34 36 134
2017 VM-03 14 22 30 13 17 1 1 38 31 75
2017 VM-04 10 20 31 15 24 0 0 29 39 51
2017 VM-05 13 33 29 13 13 0 0 46 25 24

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 19 37 21 12 7 1 3 58 20 424
2017 VM-01 27 35 21 5 4 2 6 68 9 128
2017 VM-02 15 41 21 14 7 2 1 57 21 131
2017 VM-03 22 33 22 8 12 1 1 57 20 75
2017 VM-04 14 29 21 23 12 0 0 43 35 51
2017 VM-05 0 54 17 25 4 0 0 54 29 24

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 10 26 24 19 18 0 2 37 38 428
2017 VM-01 12 30 25 17 12 1 4 44 30 130
2017 VM-02 7 22 23 26 21 1 1 29 48 134
2017 VM-03 13 26 29 8 21 0 3 40 30 75
2017 VM-04 12 21 20 24 23 0 0 33 47 51
2017 VM-05 4 28 30 13 21 0 4 34 35 24

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 29 31 17 9 7 1 5 65 17 428
2017 VM-01 27 31 19 10 6 2 5 62 17 129
2017 VM-02 24 34 18 11 10 1 3 60 22 134
2017 VM-03 41 29 9 5 3 1 12 81 9 75
2017 VM-04 34 19 18 8 14 2 6 57 24 51
2017 VM-05 20 42 34 4 0 0 0 62 4 24

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 18 33 24 14 11 0 1 51 25 427
2017 VM-01 20 34 21 9 13 0 3 56 23 130
2017 VM-02 16 31 28 14 10 0 0 48 25 134
2017 VM-03 21 32 24 17 5 0 0 54 22 74
2017 VM-04 14 26 27 14 20 0 0 39 33 51
2017 VM-05 14 47 13 22 4 0 0 61 26 23

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 17 32 27 12 9 1 2 51 21 426
2017 VM-01 17 29 31 9 8 2 4 49 18 130
2017 VM-02 18 31 26 17 7 0 1 49 24 133
2017 VM-03 26 31 24 9 8 0 3 58 18 74
2017 VM-04 4 31 30 14 22 0 0 35 36 51
2017 VM-05 16 44 26 9 5 0 0 60 14 23

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 14 34 29 11 9 1 3 50 20 426
2017 VM-01 18 36 28 5 6 2 4 58 11 130
2017 VM-02 15 36 25 17 6 1 1 52 23 133
2017 VM-03 15 26 36 11 9 0 3 43 20 74
2017 VM-04 6 28 23 13 26 2 2 35 40 51
2017 VM-05 3 40 44 13 0 0 0 43 13 23

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 17 37 23 12 8 1 2 56 21 426
2017 VM-01 18 35 23 10 8 2 3 56 19 130
2017 VM-02 15 43 20 15 6 0 1 58 21 133
2017 VM-03 21 28 26 15 5 1 4 51 21 74
2017 VM-04 14 39 14 8 24 0 2 54 32 51
2017 VM-05 17 35 35 13 0 0 0 52 13 23

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 17 32 25 14 10 0 2 50 24 424
2017 VM-01 21 36 20 9 10 1 3 59 20 129
2017 VM-02 6 33 33 17 10 0 1 40 27 132
2017 VM-03 25 22 21 22 5 0 4 49 29 74
2017 VM-04 20 35 15 12 18 0 0 55 29 51
2017 VM-05 22 29 31 13 4 0 0 51 18 23

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 41 31 16 7 4 0 2 73 11 429
2017 VM-01 38 35 18 6 2 0 2 73 9 130
2017 VM-02 38 30 19 9 3 0 1 68 12 134
2017 VM-03 53 25 10 7 4 0 1 79 11 75
2017 VM-04 39 31 8 10 12 0 0 70 22 51
2017 VM-05 53 25 13 4 0 0 4 82 4 24

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 62 20 8 4 3 1 2 84 7 429
2017 VM-01 53 23 8 6 4 2 3 80 11 130
2017 VM-02 66 16 10 4 3 1 1 83 7 134
2017 VM-03 74 15 7 1 1 0 3 90 3 75
2017 VM-04 58 22 10 4 6 0 0 80 10 51
2017 VM-05 75 17 4 0 0 0 4 96 0 24

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 49 33 10 5 1 0 2 84 6 428
2017 VM-01 42 41 11 3 2 0 2 84 5 129
2017 VM-02 44 31 16 7 1 0 1 76 8 134
2017 VM-03 68 18 5 3 1 0 4 90 4 75
2017 VM-04 54 32 4 10 0 0 0 86 10 51
2017 VM-05 50 42 4 0 0 0 4 96 0 24

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 51 25 13 7 3 0 1 76 11 428
2017 VM-01 42 28 15 10 4 0 2 71 14 130
2017 VM-02 47 26 14 8 4 0 1 74 12 133
2017 VM-03 75 14 8 1 0 0 1 91 1 75
2017 VM-04 45 25 14 10 6 0 0 71 15 51
2017 VM-05 50 34 13 0 4 0 0 83 4 24

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 44 23 10 3 3 0 17 81 7 428
2017 VM-01 46 20 9 2 1 2 20 84 4 129
2017 VM-02 33 31 19 6 4 0 7 69 10 134
2017 VM-03 56 7 1 0 3 0 34 94 4 75
2017 VM-04 58 18 0 4 4 0 16 91 9 51
2017 VM-05 34 41 17 4 0 0 4 78 4 24

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 46 30 12 6 2 0 4 79 8 427
2017 VM-01 42 30 11 6 2 2 8 80 8 130
2017 VM-02 41 30 19 6 3 0 1 72 9 132
2017 VM-03 62 26 5 0 4 0 3 91 4 75
2017 VM-04 51 26 6 9 0 0 8 83 10 51
2017 VM-05 34 41 13 13 0 0 0 74 13 24

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 54 25 10 4 4 1 3 81 8 428
2017 VM-01 40 30 12 8 5 2 4 74 13 130
2017 VM-02 51 28 11 3 5 0 1 80 8 134
2017 VM-03 66 14 10 1 4 1 3 84 5 75
2017 VM-04 67 19 4 2 4 0 4 90 6 51
2017 VM-05 79 13 4 0 0 0 4 96 0 24

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 50 29 13 4 1 0 3 81 5 425
2017 VM-01 53 23 17 2 2 0 4 79 4 127
2017 VM-02 48 33 9 7 1 0 1 83 8 134
2017 VM-03 53 25 18 0 1 0 3 80 1 75
2017 VM-04 47 33 14 4 0 0 2 82 4 51
2017 VM-05 42 37 8 8 0 0 4 83 9 24

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 9 29 38 18 6 0 0 38 24 429
2017 VM-01 11 34 38 14 2 1 0 45 16 130
2017 VM-02 8 26 36 22 8 0 0 34 30 134
2017 VM-03 8 34 38 17 3 0 0 42 20 75
2017 VM-04 6 17 41 22 14 0 0 24 36 51
2017 VM-05 4 24 55 17 0 0 0 28 17 24

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 5 21 46 19 7 0 1 27 26 427
2017 VM-01 2 16 46 22 12 0 2 34 19 130
2017 VM-02 5 25 46 18 5 0 0 23 31 134
2017 VM-03 5 16 51 20 7 0 1 27 21 74
2017 VM-04 14 34 40 4 8 0 0 12 48 50
2017 VM-05 4 17 41 38 0 0 0 38 21 24

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 27 45 13 8 4 2 0 74 13 426
2017 VM-01 22 41 14 11 6 4 2 67 18 128
2017 VM-02 31 46 16 5 2 1 0 77 7 133
2017 VM-03 28 54 7 10 1 1 0 82 11 75
2017 VM-04 29 35 14 12 8 2 0 66 20 51
2017 VM-05 34 53 13 0 0 0 0 87 0 24

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 17 37 21 16 8 1 0 54 24 425
2017 VM-01 15 39 22 16 7 1 0 54 23 129
2017 VM-02 20 37 20 14 8 1 0 57 23 134
2017 VM-03 20 35 17 23 6 0 0 55 28 73
2017 VM-04 6 31 28 18 16 2 0 38 34 51
2017 VM-05 25 37 25 4 4 4 0 65 9 24
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 VM 17 83 429
2017 VM-01 15 85 130
2017 VM-02 13 87 134
2017 VM-03 28 72 75
2017 VM-04 23 77 51
2014 VM 16 84 468
2014 VM-01 19 81 157
2014 VM-02 11 89 131
2014 VM-03 13 87 103
2014 VM-04 23 77 49

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 VM 76 24 74
2017 VM-01 80 20 20
2017 VM-02 71 29 17
2017 VM-03 76 24 21
2017 VM-04 83 17 12
2014 VM 69 31 72
2014 VM-01 67 33 30
2014 VM-02 71 29 14
2014 VM-03 70 30 13
2014 VM-04 72 28 11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 41 39 5 11 2 0 2 82 13 56
2017 VM-01 31 56 6 6 0 0 0 88 6 16
2017 VM-02 33 42 8 17 0 0 0 75 17 12
2017 VM-03 57 19 0 12 6 0 6 80 20 16
2017 VM-04 39 51 10 0 0 0 0 90 0 10
2014 VM 46 32 14 6 2 0 0 78 8 49
2014 VM-01 30 35 20 10 5 0 0 65 15 20
2014 VM-02 59 41 0 0 0 0 0 100 0 10
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 16 27 28 13 14 2 1 16 84 427
2017 VM-01 7 19 32 16 24 2 1 7 93 129
2017 VM-02 13 32 24 14 14 3 0 13 87 133
2017 VM-03 27 26 25 13 9 0 0 27 73 75
2017 VM-04 24 27 33 6 4 4 2 25 75 51
2017 VM-05 29 38 24 4 0 0 4 31 69 24

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 VM 18 348
2017 VM-01 25 117
2017 VM-02 18 110
2017 VM-03 18 56
2017 VM-04 6 36
2017 VM-05 0 16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 VM 22 348
2017 VM-01 27 117
2017 VM-02 19 110
2017 VM-03 23 56
2017 VM-04 25 36
2017 VM-05 13 16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 VM 16 348
2017 VM-01 20 117
2017 VM-02 17 110
2017 VM-03 14 56
2017 VM-04 11 36
2017 VM-05 6 16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 VM 61 348
2017 VM-01 74 117
2017 VM-02 69 110
2017 VM-03 43 56
2017 VM-04 39 36
2017 VM-05 39 16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 VM 5 348
2017 VM-01 7 117
2017 VM-02 3 110
2017 VM-03 9 56
2017 VM-04 3 36
2017 VM-05 0 16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 VM 38 348
2017 VM-01 30 117
2017 VM-02 38 110
2017 VM-03 39 56
2017 VM-04 47 36
2017 VM-05 61 16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 VM 4 41 24 12 3 16 343
2017 VM-01 1 40 23 14 3 19 115
2017 VM-02 5 39 22 11 3 20 109
2017 VM-03 6 34 34 13 2 11 55
2017 VM-04 8 55 11 15 3 8 36
2017 VM-05 13 45 30 0 6 6 16

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 9 24 16 18 22 3 7 37 45 350
2017 VM-01 12 16 18 20 28 3 3 30 51 117
2017 VM-02 10 30 13 14 20 4 8 46 39 112
2017 VM-03 5 29 7 25 21 2 11 39 53 56
2017 VM-04 3 25 23 17 19 6 8 32 42 36
2017 VM-05 13 25 36 13 6 0 6 41 20 16

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 VM 4 13 14 22 41 2 5 18 68 350
2017 VM-01 3 9 15 19 50 2 3 13 71 117
2017 VM-02 6 15 15 23 33 1 6 23 61 112
2017 VM-03 0 16 11 23 39 4 7 18 70 56
2017 VM-04 3 6 11 27 42 6 6 9 78 36
2017 VM-05 0 13 25 13 37 0 13 14 57 16
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