2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - UT

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 26 45 15 5 10 0 0 70 15 21
2017 UT-03 10 50 30 0 10 0 0 60 10 10
2014 UT 22 58 3 6 11 0 0 80 17 37
2014 UT-02 25 58 0 8 8 0 0 83 17 12
2014 UT-03 18 64 9 0 9 0 0 82 9 11
2014 UT-04 18 53 0 11 18 0 0 71 29 12
2011 UT 35 40 5 10 10 0 0 75 20 21
2008 UT 43 50 1 1 4 0 0 93 6 71
2008 UT-02 54 46 0 0 0 0 0 100 0 28
2008 UT-03 6 76 6 0 12 0 0 82 12 17
2008 UT-04 50 39 0 6 6 0 0 89 11 18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 60 25 5 5 5 0 0 85 10 21
2017 UT-03 60 20 10 10 0 0 0 80 10 10
2014 UT 56 33 6 3 0 0 3 91 3 36
2014 UT-02 42 42 17 0 0 0 0 83 0 12
2014 UT-03 73 18 0 0 0 0 9 100 0 11
2014 UT-04 55 36 0 9 0 0 0 91 9 11
2011 UT 70 10 5 15 0 0 0 80 15 21
2008 UT 55 40 4 1 0 0 0 94 1 71
2008 UT-02 64 32 4 0 0 0 0 96 0 28
2008 UT-03 45 55 0 0 0 0 0 100 0 17
2008 UT-04 50 33 11 6 0 0 0 83 6 18

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 40 15 20 20 5 0 0 55 25 21
2017 UT-03 20 30 10 40 0 0 0 50 40 10
2014 UT 45 30 14 8 3 0 0 75 11 37
2014 UT-02 42 42 8 8 0 0 0 83 8 12
2014 UT-03 45 9 36 9 0 0 0 55 9 11
2014 UT-04 56 27 0 9 9 0 0 82 18 12
2011 UT 45 30 5 20 0 0 0 75 20 21
2008 UT 55 24 4 11 6 0 0 79 17 71
2008 UT-02 64 21 4 7 4 0 0 86 11 28
2008 UT-03 39 30 6 12 12 0 0 70 24 17
2008 UT-04 56 17 6 17 6 0 0 72 22 18

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 45 15 20 5 16 0 0 60 21 21
2017 UT-03 30 20 20 10 20 0 0 50 30 10
2014 UT 44 47 0 6 3 0 0 91 9 37
2014 UT-02 50 42 0 0 8 0 0 92 8 12
2014 UT-03 36 45 0 18 0 0 0 82 18 11
2014 UT-04 44 53 0 0 2 0 0 98 2 12
2011 UT 60 15 5 15 5 0 0 75 20 21

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 30 40 15 5 11 0 0 69 16 21
2017 UT-03 30 20 30 10 10 0 0 50 20 10
2014 UT 22 39 22 8 3 0 6 65 12 37
2014 UT-02 17 42 25 0 0 0 17 70 0 12
2014 UT-03 36 27 9 27 0 0 0 64 27 11
2014 UT-04 9 47 36 0 9 0 0 56 9 12
2011 UT 15 27 22 20 5 0 10 47 28 21
2008 UT 16 40 18 6 4 1 14 66 12 71
2008 UT-02 21 39 21 4 0 4 11 71 4 28
2008 UT-03 18 39 18 12 6 0 6 61 19 17
2008 UT-04 6 50 17 0 11 0 17 67 13 18

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 80 15 0 5 0 0 0 95 5 21
2017 UT-03 60 30 0 10 0 0 0 90 10 10
2014 UT 89 11 0 0 0 0 0 100 0 37
2014 UT-02 92 8 0 0 0 0 0 100 0 12
2014 UT-03 73 27 0 0 0 0 0 100 0 11
2014 UT-04 100 0 0 0 0 0 0 100 0 12
2011 UT 73 22 5 0 0 0 0 95 0 21
2008 UT 82 16 1 0 1 0 0 97 1 71
2008 UT-02 86 14 0 0 0 0 0 100 0 28
2008 UT-03 76 18 0 0 6 0 0 94 6 17
2008 UT-04 89 6 6 0 0 0 0 94 0 18

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 85 10 5 0 0 0 0 95 0 21
2017 UT-03 70 20 10 0 0 0 0 90 0 10
2014 UT 92 8 0 0 0 0 0 100 0 37
2014 UT-02 100 0 0 0 0 0 0 100 0 12
2014 UT-03 73 27 0 0 0 0 0 100 0 11
2014 UT-04 100 0 0 0 0 0 0 100 0 12
2011 UT 93 2 5 0 0 0 0 95 0 21
2008 UT 81 11 3 6 0 0 0 91 6 71
2008 UT-02 89 7 0 4 0 0 0 96 4 28
2008 UT-03 67 21 0 12 0 0 0 88 12 17
2008 UT-04 83 11 0 6 0 0 0 94 6 18

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 45 35 10 0 10 1 0 80 10 21
2017 UT-03 20 50 20 0 10 0 0 70 10 10
2014 UT 50 28 17 6 1 0 0 77 6 37
2014 UT-02 50 42 0 8 0 0 0 92 8 12
2014 UT-03 45 9 36 9 0 0 0 55 9 11
2014 UT-04 53 27 18 0 2 0 0 80 2 12

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 31 35 5 20 10 0 0 65 30 21
2017 UT-03 10 40 10 30 10 0 0 50 40 10
2014 UT 33 36 20 6 6 0 0 69 11 37
2014 UT-02 25 50 17 0 8 0 0 75 8 12
2014 UT-03 27 36 27 9 0 0 0 64 9 11
2014 UT-04 36 27 20 9 9 0 0 62 18 12
2011 UT 17 27 20 20 5 0 10 50 28 21

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 6 0 10 15 25 5 40 10 72 21
2017 UT-03 0 0 20 20 30 0 30 0 71 10
2014 UT 3 3 17 3 34 3 39 9 62 37
2014 UT-02 0 0 17 8 33 0 42 0 71 12
2014 UT-03 9 0 18 0 27 9 36 17 50 11
2014 UT-04 0 0 18 0 47 0 36 0 72 12
2011 UT 7 2 10 5 45 0 30 13 72 21
2008 UT 6 9 7 7 21 1 48 30 56 71
2008 UT-02 7 4 14 11 14 0 50 21 50 28
2008 UT-03 9 12 0 6 42 0 30 30 70 17
2008 UT-04 0 11 6 6 22 0 56 25 63 18

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 60 26 10 5 0 0 0 85 5 21
2017 UT-03 40 30 20 10 0 0 0 70 10 10
2014 UT 55 39 0 3 3 0 0 94 6 37
2014 UT-02 58 42 0 0 0 0 0 100 0 12
2014 UT-03 45 55 0 0 0 0 0 100 0 11
2014 UT-04 53 29 0 9 9 0 0 82 18 12
2011 UT 63 32 5 0 0 0 0 95 0 21
2008 UT 62 28 4 6 0 0 0 90 6 71
2008 UT-02 68 29 4 0 0 0 0 96 0 28
2008 UT-03 42 39 0 18 0 0 0 82 18 17
2008 UT-04 61 22 11 6 0 0 0 83 6 18

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 21 40 20 10 10 0 0 60 20 21
2017 UT-03 10 40 20 10 20 0 0 50 30 10
2014 UT 33 41 17 6 3 0 0 74 8 37
2014 UT-02 0 67 25 8 0 0 0 67 8 12
2014 UT-03 27 45 18 9 0 0 0 73 9 11
2014 UT-04 62 18 11 0 9 0 0 80 9 12
2011 UT 12 42 25 20 0 0 0 55 20 21

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 50 30 15 5 0 0 0 80 5 21
2017 UT-03 40 30 30 0 0 0 0 70 0 10

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 65 30 5 0 0 0 0 95 0 21
2017 UT-03 40 50 10 0 0 0 0 90 0 10
2014 UT 61 33 6 1 0 0 0 94 1 37
2014 UT-02 42 50 8 0 0 0 0 92 0 12
2014 UT-03 64 36 0 0 0 0 0 100 0 11
2014 UT-04 71 18 9 2 0 0 0 89 2 12
2011 UT 68 27 5 0 0 0 0 95 0 21
2008 UT 61 28 7 0 3 0 1 90 3 71
2008 UT-02 75 18 7 0 0 0 0 93 0 28
2008 UT-03 36 39 12 0 6 0 6 81 6 17
2008 UT-04 50 39 6 0 6 0 0 89 6 18

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 26 35 25 0 15 0 0 60 15 21
2017 UT-03 20 20 40 0 20 0 0 40 20 10

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 65 25 10 0 0 0 0 90 0 21
2017 UT-03 40 40 20 0 0 0 0 80 0 10
2014 UT 72 28 1 0 0 0 0 99 0 37
2014 UT-02 67 33 0 0 0 0 0 100 0 12
2014 UT-03 64 36 0 0 0 0 0 100 0 11
2014 UT-04 80 18 2 0 0 0 0 98 0 12
2011 UT 83 12 5 0 0 0 0 95 0 21

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 35 40 5 10 11 0 0 74 21 21
2017 UT-03 30 50 0 0 20 0 0 80 20 10
2014 UT 17 52 17 8 6 0 0 69 14 37
2014 UT-02 8 58 33 0 0 0 0 67 0 12
2014 UT-03 18 73 0 9 0 0 0 91 9 11
2014 UT-04 18 36 20 9 18 0 0 53 27 12
2011 UT 40 53 2 0 5 0 0 93 5 21

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 31 45 10 5 10 0 0 75 15 21
2017 UT-03 20 50 10 10 10 0 0 70 20 10
2014 UT 33 50 12 0 6 0 0 83 6 37
2014 UT-02 33 67 0 0 0 0 0 100 0 12
2014 UT-03 36 45 18 0 0 0 0 82 0 11
2014 UT-04 27 36 20 0 18 0 0 62 18 12

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 31 30 15 10 15 0 0 60 25 21
2017 UT-03 20 40 20 10 10 0 0 60 20 10
2014 UT 22 41 15 17 6 0 0 63 22 37
2014 UT-02 17 58 17 8 0 0 0 75 8 12
2014 UT-03 36 27 18 18 0 0 0 64 18 11
2014 UT-04 9 36 11 27 18 0 0 44 44 12
2011 UT 17 53 10 15 5 0 0 70 20 21

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 65 20 10 5 0 0 0 85 5 21
2017 UT-03 40 30 20 10 0 0 0 70 10 10
2014 UT 66 28 6 0 0 0 0 94 0 37
2014 UT-02 67 25 8 0 0 0 0 92 0 12
2014 UT-03 55 45 0 0 0 0 0 100 0 11
2014 UT-04 71 20 9 0 0 0 0 91 0 12
2011 UT 53 47 0 0 0 0 0 100 0 21
2008 UT 69 21 7 3 0 0 0 90 3 71
2008 UT-02 71 21 7 0 0 0 0 93 0 28
2008 UT-03 52 36 0 12 0 0 0 88 12 17
2008 UT-04 72 11 17 0 0 0 0 83 0 18

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 10 16 5 25 40 0 5 27 68 21
2017 UT-03 10 20 0 30 40 0 0 30 70 10
2014 UT 11 12 17 17 39 0 6 24 58 37
2014 UT-02 0 17 8 17 50 0 8 18 73 12
2014 UT-03 9 9 27 18 36 0 0 18 55 11
2014 UT-04 9 11 18 18 36 0 9 22 58 12
2011 UT 12 27 5 20 30 0 5 42 53 21
2008 UT 13 16 17 26 24 0 4 30 52 71
2008 UT-02 4 18 32 25 11 0 11 24 40 28
2008 UT-03 9 6 18 36 30 0 0 15 67 17
2008 UT-04 22 6 0 28 44 0 0 28 72 18

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 5 10 25 35 25 1 0 60 15 21
2017 UT-03 10 10 20 30 30 0 0 60 20 10
2014 UT 6 17 28 30 8 0 11 43 26 37
2014 UT-02 0 8 17 50 8 0 17 70 10 12
2014 UT-03 9 18 45 18 9 0 0 27 27 11
2014 UT-04 9 20 27 18 9 0 18 32 35 12
2011 UT 0 34 21 23 21 0 0 45 34 20
2008 UT 3 12 26 29 19 0 12 54 16 70
2008 UT-02 0 4 25 39 21 0 11 68 4 28
2008 UT-03 12 18 30 15 6 0 18 26 37 17
2008 UT-04 0 18 29 29 24 0 0 53 18 17

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 5 26 37 16 16 0 0 32 31 20
2014 UT 12 28 33 14 6 6 3 21 43 37
2014 UT-02 0 17 50 8 8 17 0 20 20 12
2014 UT-03 18 45 27 0 9 0 0 9 64 11
2014 UT-04 20 27 18 27 0 0 9 29 51 12
2011 UT 0 25 27 20 25 2 0 46 26 21
2008 UT 1 9 28 24 23 1 13 55 12 70
2008 UT-02 0 4 21 25 32 0 18 70 4 28
2008 UT-03 6 24 21 30 6 0 12 41 34 17
2008 UT-04 0 6 47 18 24 6 0 44 6 17

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 60 25 5 0 10 1 0 10 85 21
2017 UT-03 60 20 10 0 10 0 0 10 80 10
2014 UT 56 28 8 0 6 0 3 6 86 37
2014 UT-02 50 33 8 0 8 0 0 8 83 12
2014 UT-03 55 27 9 0 9 0 0 9 82 11
2014 UT-04 64 18 9 0 0 0 9 0 90 12
2011 UT 30 35 15 5 12 2 0 18 67 21
2008 UT 13 23 24 17 16 0 7 36 39 70
2008 UT-02 7 21 36 14 21 0 0 36 29 28
2008 UT-03 24 18 27 12 0 0 18 15 52 17
2008 UT-04 18 41 6 18 18 0 0 35 59 17

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 10 20 25 35 10 0 0 45 30 21
2017 UT-03 20 20 20 30 10 0 0 40 40 10
2014 UT 12 20 34 23 6 0 6 30 34 36
2014 UT-02 17 25 33 25 0 0 0 25 42 12
2014 UT-03 10 20 50 10 10 0 0 20 30 10
2014 UT-04 11 18 27 27 0 0 18 32 35 12
2011 UT 0 25 42 15 10 0 7 27 27 21
2008 UT 4 10 32 23 22 0 9 50 16 70
2008 UT-02 0 7 36 18 36 0 4 56 7 28
2008 UT-03 12 6 30 30 3 0 18 41 22 17
2008 UT-04 6 18 35 24 18 0 0 41 24 17

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 20 40 5 30 5 0 0 35 60 21
2017 UT-03 20 40 0 40 0 0 0 40 60 10
2014 UT 26 37 28 6 0 0 3 6 65 36
2014 UT-02 0 58 33 8 0 0 0 8 58 12
2014 UT-03 27 45 27 0 0 0 0 0 73 11
2014 UT-04 51 10 19 10 0 0 10 11 68 11
2011 UT 15 25 19 25 15 0 0 40 40 21
2008 UT 14 17 26 22 13 0 9 38 34 71
2008 UT-02 0 4 32 36 18 0 11 60 4 28
2008 UT-03 24 36 24 9 0 0 6 10 65 17
2008 UT-04 33 22 28 6 11 0 0 17 56 18

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 10 26 20 25 10 0 10 39 39 21
2017 UT-03 10 20 20 30 10 0 10 44 33 10
2014 UT 3 25 33 20 8 0 11 32 31 37
2014 UT-02 0 8 58 17 0 0 17 20 10 12
2014 UT-03 0 45 36 9 9 0 0 18 45 11
2014 UT-04 9 18 9 29 18 0 18 57 32 12
2011 UT 0 5 53 12 30 0 0 42 5 21
2008 UT 6 17 16 26 16 6 14 51 28 71
2008 UT-02 4 11 18 25 21 7 14 59 18 28
2008 UT-03 6 18 27 24 0 12 12 32 32 17
2008 UT-04 11 33 11 17 17 0 11 38 50 18

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 60 20 10 5 5 1 0 10 80 21
2017 UT-03 60 20 10 10 0 0 0 10 80 10
2014 UT 48 25 14 6 0 6 3 6 79 37
2014 UT-02 42 25 17 8 0 8 0 9 73 12
2014 UT-03 64 18 18 0 0 0 0 0 82 11
2014 UT-04 47 36 0 9 0 0 9 10 90 12
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 55 20 15 5 5 0 0 75 10 21
2017 UT-03 40 30 20 10 0 0 0 70 10 10
2014 UT 75 17 6 3 0 0 0 92 3 37
2014 UT-02 67 17 8 8 0 0 0 83 8 12
2014 UT-03 73 18 9 0 0 0 0 91 0 11
2014 UT-04 82 18 0 0 0 0 0 100 0 12
2011 UT 45 35 10 10 0 0 0 80 10 21
2008 UT 51 21 8 14 4 0 1 73 19 71
2008 UT-02 50 11 14 18 4 0 4 63 22 28
2008 UT-03 48 18 9 24 0 0 0 67 24 17
2008 UT-04 50 33 0 6 11 0 0 83 17 18

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 35 25 15 10 11 5 0 63 22 21
2017 UT-03 30 20 20 10 20 0 0 50 30 10
2014 UT 44 30 20 3 0 3 0 77 3 37
2014 UT-02 17 42 33 8 0 0 0 58 8 12
2014 UT-03 55 45 0 0 0 0 0 100 0 11
2014 UT-04 53 9 29 0 0 9 0 68 0 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 40 30 15 0 15 0 0 70 15 21
2017 UT-03 20 40 20 0 20 0 0 60 20 10
2014 UT 50 28 6 8 6 3 0 80 14 37
2014 UT-02 50 33 0 8 8 0 0 83 17 12
2014 UT-03 55 27 9 9 0 0 0 82 9 11
2014 UT-04 47 18 9 9 9 9 0 71 19 12

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 25 35 20 20 0 0 0 60 20 21
2017 UT-03 20 30 30 20 0 0 0 50 20 10
2014 UT 31 41 11 11 6 0 0 72 17 37
2014 UT-02 25 67 8 0 0 0 0 92 0 12
2014 UT-03 18 45 9 18 9 0 0 64 27 11
2014 UT-04 47 18 18 9 9 0 0 64 18 12
2011 UT 55 24 5 10 5 0 0 80 15 21
2008 UT 38 39 4 12 4 1 1 79 16 70
2008 UT-02 41 41 4 7 4 0 4 85 12 27
2008 UT-03 39 24 12 12 12 0 0 64 24 17
2008 UT-04 44 33 0 22 0 0 0 78 22 18

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 45 35 15 5 0 0 0 80 5 21
2017 UT-03 40 40 10 10 0 0 0 80 10 10
2014 UT 45 36 6 8 6 0 0 81 14 37
2014 UT-02 33 50 8 0 8 0 0 83 8 12
2014 UT-03 36 45 0 18 0 0 0 82 18 11
2014 UT-04 64 9 9 9 9 0 0 73 18 12
2011 UT 63 15 5 10 0 5 2 84 11 21
2008 UT 47 18 9 13 4 6 3 71 19 69
2008 UT-02 56 19 7 4 0 7 7 87 4 27
2008 UT-03 42 3 18 18 18 0 0 45 36 17
2008 UT-04 53 12 6 29 0 0 0 65 29 17

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 10 11 25 25 25 5 0 22 52 21
2017 UT-03 0 10 40 20 30 0 0 10 50 10
2014 UT 14 25 17 19 17 6 3 42 39 37
2014 UT-02 8 25 25 25 8 8 0 36 36 12
2014 UT-03 9 27 18 27 9 0 9 40 40 11
2014 UT-04 27 18 9 9 27 11 0 50 40 12

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 45 20 15 10 10 0 0 65 20 21
2017 UT-03 40 10 20 20 10 0 0 50 30 10
2014 UT 48 41 11 0 0 0 0 89 0 37
2014 UT-02 42 58 0 0 0 0 0 100 0 12
2014 UT-03 45 36 18 0 0 0 0 82 0 11
2014 UT-04 56 27 18 0 0 0 0 82 0 12
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 21 40 30 5 5 0 0 60 10 21
2017 UT-03 0 40 40 10 10 0 0 40 20 10
2014 UT 41 41 12 0 6 0 0 83 6 37
2014 UT-02 17 58 8 0 17 0 0 75 17 12
2014 UT-03 36 36 27 0 0 0 0 73 0 11
2014 UT-04 62 36 2 0 0 0 0 98 0 12
2011 UT 15 27 47 10 0 0 0 42 10 21
2008 UT 19 36 14 16 11 1 3 57 28 70
2008 UT-02 22 41 11 15 4 4 4 68 20 27
2008 UT-03 12 18 18 24 21 0 6 32 48 17
2008 UT-04 17 39 17 11 17 0 0 56 28 18

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 40 35 5 5 10 5 0 79 16 21
2017 UT-03 40 20 10 10 20 0 0 60 30 10
2014 UT 45 39 11 0 0 0 6 88 0 37
2014 UT-02 42 42 17 0 0 0 0 83 0 12
2014 UT-03 36 45 9 0 0 0 9 90 0 11
2014 UT-04 47 36 9 0 0 0 9 90 0 12
2011 UT 40 27 27 0 5 0 0 68 5 21
2008 UT 36 33 12 7 7 4 0 72 15 70
2008 UT-02 37 30 19 4 4 7 0 72 8 27
2008 UT-03 24 42 3 12 18 0 0 67 30 17
2008 UT-04 39 22 17 11 6 6 0 65 18 18

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 40 45 5 0 10 0 0 85 10 21
2017 UT-03 30 40 10 0 20 0 0 70 20 10
2014 UT 50 39 8 3 0 0 0 89 3 37
2014 UT-02 42 42 8 8 0 0 0 83 8 12
2014 UT-03 45 45 9 0 0 0 0 91 0 11
2014 UT-04 56 36 9 0 0 0 0 91 0 12
2011 UT 40 32 17 10 0 0 0 73 10 21
2008 UT 36 30 10 16 6 2 0 68 22 70
2008 UT-02 37 33 11 15 0 4 0 73 15 27
2008 UT-03 18 30 12 18 18 3 0 50 38 17
2008 UT-04 44 17 11 22 6 0 0 61 28 18

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 70 20 10 0 0 0 0 90 0 21
2017 UT-03 60 30 10 0 0 0 0 90 0 10
2014 UT 83 14 3 0 0 0 0 97 0 37
2014 UT-02 75 25 0 0 0 0 0 100 0 12
2014 UT-03 73 18 9 0 0 0 0 91 0 11
2014 UT-04 100 0 0 0 0 0 0 100 0 12
2011 UT 85 10 0 5 0 0 0 95 5 21
2008 UT 62 22 1 6 9 1 0 84 14 70
2008 UT-02 59 30 4 0 7 0 0 89 7 27
2008 UT-03 55 24 0 12 6 3 0 81 19 17
2008 UT-04 61 11 0 11 17 0 0 72 28 18

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 60 20 10 5 0 0 6 84 5 21
2017 UT-03 50 40 10 0 0 0 0 90 0 10
2014 UT 61 22 1 3 0 0 14 96 3 37
2014 UT-02 50 25 0 8 0 0 17 90 10 12
2014 UT-03 73 18 0 0 0 0 9 100 0 11
2014 UT-04 62 27 2 0 0 0 9 97 0 12
2011 UT 63 22 10 0 0 0 5 89 0 21

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 65 20 5 0 10 0 0 85 10 21
2017 UT-03 40 30 10 0 20 0 0 70 20 10

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 65 15 5 0 10 5 0 84 10 21
2017 UT-03 50 20 10 0 20 0 0 70 20 10

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 50 31 5 0 10 0 5 84 10 21
2017 UT-03 40 30 10 0 20 0 0 70 20 10
2014 UT 59 28 8 0 3 0 3 89 3 37
2014 UT-02 42 33 17 0 0 0 8 82 0 12
2014 UT-03 64 27 9 0 0 0 0 91 0 11
2014 UT-04 64 27 0 0 9 0 0 91 9 12
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 26 40 10 20 5 0 0 65 25 21
2017 UT-03 10 40 20 30 0 0 0 50 30 10
2014 UT 34 36 8 6 6 11 0 78 12 37
2014 UT-02 25 33 17 0 8 17 0 70 10 12
2014 UT-03 55 36 9 0 0 0 0 91 0 11
2014 UT-04 20 36 0 18 9 18 0 68 32 12
2011 UT 20 50 15 5 10 0 0 70 15 21

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 21 30 10 25 15 0 0 50 40 21
2017 UT-03 10 20 20 30 20 0 0 30 50 10
2014 UT 19 36 22 6 14 3 0 57 21 37
2014 UT-02 8 42 33 0 17 0 0 50 17 12
2014 UT-03 27 36 27 9 0 0 0 64 9 11
2014 UT-04 18 27 9 11 27 9 0 49 42 12
2011 UT 15 30 15 15 25 0 0 45 40 21
2008 UT 36 32 13 9 9 1 0 69 18 70
2008 UT-02 44 33 11 7 4 0 0 78 11 27
2008 UT-03 18 21 18 12 30 0 0 39 42 17
2008 UT-04 39 33 17 11 0 0 0 72 11 18

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 11 25 15 30 15 5 0 37 47 21
2017 UT-03 10 0 20 50 10 10 0 11 67 10
2014 UT 17 36 17 11 19 0 0 52 30 37
2014 UT-02 8 50 17 17 8 0 0 58 25 12
2014 UT-03 18 36 27 9 9 0 0 55 18 11
2014 UT-04 18 18 11 9 44 0 0 36 53 12
2011 UT 5 27 22 15 30 0 0 32 45 21
2008 UT 17 35 17 14 4 10 1 59 21 70
2008 UT-02 26 33 26 11 0 4 0 62 12 27
2008 UT-03 6 27 6 30 18 6 6 38 55 17
2008 UT-04 11 44 22 6 0 17 0 67 7 18

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 21 5 10 30 30 0 5 27 63 21
2017 UT-03 10 0 20 30 40 0 0 10 70 10
2014 UT 14 25 20 6 22 14 0 45 32 37
2014 UT-02 8 33 25 8 17 8 0 45 27 12
2014 UT-03 9 27 27 0 18 18 0 44 22 11
2014 UT-04 18 9 11 9 36 18 0 32 54 12
2011 UT 5 17 22 20 20 15 0 26 47 21
2008 UT 19 29 14 20 7 11 0 53 31 70
2008 UT-02 26 30 15 22 0 7 0 60 24 27
2008 UT-03 12 12 6 30 24 15 0 29 64 17
2008 UT-04 17 28 17 17 6 17 0 53 27 18

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 16 15 15 35 20 0 0 31 55 21
2017 UT-03 10 0 20 40 30 0 0 10 70 10
2014 UT 17 45 6 14 17 3 0 63 31 37
2014 UT-02 17 42 8 25 8 0 0 58 33 12
2014 UT-03 9 55 9 9 9 9 0 70 20 11
2014 UT-04 18 38 0 9 36 0 0 56 44 12
2011 UT 0 40 20 25 15 0 0 40 40 21
2008 UT 14 44 15 14 5 9 0 63 21 67
2008 UT-02 15 46 23 12 0 4 0 64 12 26
2008 UT-03 6 26 6 29 19 13 0 37 56 16
2008 UT-04 18 47 18 12 0 6 0 69 13 17
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 21 40 30 5 5 0 0 60 10 21
2017 UT-03 10 30 40 10 10 0 0 40 20 10
2014 UT 33 28 11 22 3 3 0 63 26 37
2014 UT-02 33 33 8 25 0 0 0 67 25 12
2014 UT-03 36 36 18 9 0 0 0 73 9 11
2014 UT-04 18 20 9 36 9 9 0 42 49 12
2011 UT 32 22 5 40 0 0 0 55 40 21

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 40 40 10 5 5 0 0 80 10 21
2017 UT-03 20 50 10 10 10 0 0 70 20 10
2014 UT 45 36 11 6 0 3 0 83 6 37
2014 UT-02 33 42 25 0 0 0 0 75 0 12
2014 UT-03 55 36 0 9 0 0 0 91 9 11
2014 UT-04 47 27 9 9 0 9 0 81 10 12
2011 UT 45 40 10 5 0 0 0 85 5 21

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 35 30 15 15 5 0 0 65 20 21
2017 UT-03 20 30 20 20 10 0 0 50 30 10
2014 UT 33 39 14 0 3 11 0 81 3 37
2014 UT-02 33 50 8 0 0 8 0 91 0 12
2014 UT-03 45 36 18 0 0 0 0 82 0 11
2014 UT-04 18 38 18 0 9 18 0 68 11 12
2011 UT 40 47 10 0 0 2 0 90 0 21
2008 UT 30 34 19 4 7 3 3 68 12 70
2008 UT-02 37 30 22 4 7 0 0 67 11 27
2008 UT-03 12 33 12 12 18 6 6 52 34 17
2008 UT-04 39 28 22 0 0 6 6 75 0 18

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 45 20 15 5 15 0 0 65 20 21
2017 UT-03 40 20 10 10 20 0 0 60 30 10
2014 UT 26 47 22 0 3 3 0 74 3 37
2014 UT-02 33 33 33 0 0 0 0 67 0 12
2014 UT-03 27 45 27 0 0 0 0 73 0 11
2014 UT-04 11 62 9 0 9 9 0 81 10 12
2011 UT 45 30 17 5 0 2 0 77 5 21

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 21 30 15 20 15 0 0 50 35 21
2017 UT-03 20 20 30 20 10 0 0 40 30 10
2014 UT 28 25 11 15 11 11 0 59 29 37
2014 UT-02 17 17 25 17 8 17 0 40 30 12
2014 UT-03 45 27 0 18 0 9 0 80 20 11
2014 UT-04 9 36 9 11 27 9 0 49 42 12
2011 UT 25 10 37 15 0 7 5 40 17 21

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 55 15 25 0 5 0 0 70 5 21
2017 UT-03 30 30 40 0 0 0 0 60 0 10
2014 UT 64 30 6 0 0 0 0 94 0 37
2014 UT-02 58 33 8 0 0 0 0 92 0 12
2014 UT-03 64 36 0 0 0 0 0 100 0 11
2014 UT-04 73 18 9 0 0 0 0 91 0 12

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 35 30 10 5 5 10 5 77 12 21
2017 UT-03 10 50 10 10 0 20 0 75 13 10
2014 UT 50 19 6 6 0 14 6 86 7 37
2014 UT-02 50 25 8 0 0 8 8 90 0 12
2014 UT-03 55 27 0 0 0 9 9 100 0 11
2014 UT-04 38 9 9 18 0 27 0 64 24 12
2011 UT 19 20 30 10 5 5 10 47 18 21
2008 UT 35 24 16 6 0 6 14 73 7 71
2008 UT-02 39 18 14 11 0 4 14 70 13 28
2008 UT-03 33 24 24 0 0 0 18 70 0 17
2008 UT-04 28 28 17 6 0 6 17 71 7 18

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 21 25 20 20 15 0 0 45 35 21
2017 UT-03 10 20 20 30 20 0 0 30 50 10
2014 UT 22 39 17 11 6 6 0 65 18 37
2014 UT-02 17 25 42 8 0 8 0 45 9 12
2014 UT-03 18 64 0 18 0 0 0 82 18 11
2014 UT-04 18 38 9 9 18 9 0 61 29 12
2011 UT 15 45 20 10 5 0 5 63 16 21
2008 UT 21 43 16 9 3 4 4 71 12 71
2008 UT-02 36 32 18 4 4 4 4 73 8 28
2008 UT-03 12 52 18 12 6 0 0 64 18 17
2008 UT-04 11 50 11 17 0 0 11 69 19 18

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 26 30 5 10 20 0 10 61 33 21
2017 UT-03 20 30 10 10 20 0 10 56 33 10
2014 UT 28 37 8 11 8 3 6 70 21 37
2014 UT-02 17 67 8 0 8 0 0 83 8 12
2014 UT-03 27 27 9 27 0 0 9 60 30 11
2014 UT-04 44 11 9 9 18 0 9 61 29 12
2011 UT 35 22 5 10 10 2 15 70 24 21
2008 UT 34 31 6 7 11 3 7 72 20 71
2008 UT-02 39 39 4 4 11 0 4 81 15 28
2008 UT-03 18 42 15 6 12 0 6 65 19 17
2008 UT-04 39 17 6 11 17 0 11 63 31 18

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 21 40 15 10 15 0 0 60 25 21
2017 UT-03 10 30 30 10 20 0 0 40 30 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 45 25 25 0 5 0 0 70 5 21
2017 UT-03 10 50 40 0 0 0 0 60 0 10
2014 UT 30 45 19 0 0 6 0 80 0 37
2014 UT-02 25 50 25 0 0 0 0 75 0 12
2014 UT-03 36 64 0 0 0 0 0 100 0 11
2014 UT-04 27 29 27 0 0 18 0 68 0 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 40 30 15 10 5 0 0 70 15 21
2017 UT-03 20 40 30 10 0 0 0 60 10 10
2014 UT 48 39 11 0 3 0 0 86 3 37
2014 UT-02 33 50 17 0 0 0 0 83 0 12
2014 UT-03 55 45 0 0 0 0 0 100 0 11
2014 UT-04 56 27 9 0 9 0 0 82 9 12
2011 UT 27 55 12 5 0 0 0 83 5 21

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 50 35 0 0 15 0 0 85 15 21
2017 UT-03 40 40 0 0 20 0 0 80 20 10
2014 UT 50 30 6 6 6 3 0 83 11 37
2014 UT-02 42 42 17 0 0 0 0 83 0 12
2014 UT-03 55 45 0 0 0 0 0 100 0 11
2014 UT-04 47 9 0 18 18 9 0 61 39 12
2011 UT 27 42 30 0 0 0 0 70 0 21
2008 UT 44 35 9 9 3 0 0 79 12 67
2008 UT-02 62 27 4 8 0 0 0 88 8 26
2008 UT-03 23 32 32 6 6 0 0 55 13 16
2008 UT-04 41 35 0 18 6 0 0 76 24 17

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 35 30 15 5 15 0 0 65 20 21
2017 UT-03 20 30 20 10 20 0 0 50 30 10
2014 UT 26 43 23 0 6 3 0 71 6 36
2014 UT-02 17 42 42 0 0 0 0 58 0 12
2014 UT-03 18 64 18 0 0 0 0 82 0 11
2014 UT-04 29 32 10 0 19 10 0 68 22 11
2011 UT 15 55 10 20 0 0 0 70 20 21

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 26 40 20 10 5 0 0 65 15 21
2017 UT-03 20 30 30 20 0 0 0 50 20 10
2014 UT 25 39 20 6 8 3 0 65 14 37
2014 UT-02 25 33 33 8 0 0 0 58 8 12
2014 UT-03 18 64 9 9 0 0 0 82 9 11
2014 UT-04 27 18 20 0 27 9 0 49 29 12
2011 UT 20 50 15 15 0 0 0 70 15 21
2008 UT 44 33 12 8 3 0 0 77 11 67
2008 UT-02 58 23 12 8 0 0 0 81 8 26
2008 UT-03 10 52 19 6 13 0 0 61 19 16
2008 UT-04 47 29 12 12 0 0 0 76 12 17

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 31 25 10 0 15 10 10 69 19 21
2017 UT-03 40 10 10 0 30 10 0 56 33 10
2014 UT 53 25 14 0 6 0 3 80 6 37
2014 UT-02 33 50 17 0 0 0 0 83 0 12
2014 UT-03 64 18 9 0 0 0 9 90 0 11
2014 UT-04 56 9 18 0 18 0 0 64 18 12
2011 UT 42 17 20 5 0 5 10 70 6 21
2008 UT 41 23 8 6 9 5 9 74 17 67
2008 UT-02 46 19 12 4 8 4 8 74 13 26
2008 UT-03 42 13 6 6 19 0 13 63 30 16
2008 UT-04 29 24 6 12 6 12 12 69 23 17
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 UT 5 60 35 21
2017 UT-03 10 60 30 10
2014 UT 0 75 25 37
2014 UT-02 0 92 8 12
2014 UT-03 0 55 45 11
2014 UT-04 0 73 27 12
2011 UT 0 85 15 21
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 26 20 15 0 10 25 5 65 14 21
2017 UT-03 20 20 20 0 10 30 0 57 14 10
2014 UT 28 33 11 3 6 20 0 76 10 37
2014 UT-02 8 33 8 8 0 42 0 71 14 12
2014 UT-03 45 36 9 0 0 9 0 90 0 11
2014 UT-04 18 36 18 0 18 11 0 60 20 12

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 50 25 10 0 10 5 0 79 10 21
2017 UT-03 30 40 10 0 10 10 0 78 11 10
2014 UT 30 44 11 3 6 6 0 79 9 37
2014 UT-02 17 58 17 0 0 8 0 82 0 12
2014 UT-03 45 45 9 0 0 0 0 91 0 11
2014 UT-04 27 27 9 9 18 11 0 60 30 12
2011 UT 32 53 10 0 0 5 0 89 0 21
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 40 35 5 10 5 0 5 79 16 21
2017 UT-03 30 50 0 10 0 0 10 89 11 10
2014 UT 47 39 8 3 0 0 3 88 4 37
2014 UT-02 42 25 25 0 0 0 8 73 0 12
2014 UT-03 45 55 0 0 0 0 0 100 0 11
2014 UT-04 44 44 0 11 0 0 0 89 11 12
2011 UT 45 55 0 0 0 0 0 100 0 21
2008 UT 35 46 5 6 4 3 1 84 11 70
2008 UT-02 25 39 11 11 7 7 0 69 19 28
2008 UT-03 55 42 3 0 0 0 0 97 0 17
2008 UT-04 33 61 0 0 0 0 6 100 0 18

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 5 11 15 40 25 5 0 16 68 21
2017 UT-03 0 10 10 50 30 0 0 10 80 10
2014 UT 14 44 17 17 6 3 0 60 23 37
2014 UT-02 0 42 25 33 0 0 0 42 33 12
2014 UT-03 18 55 18 9 0 0 0 73 9 11
2014 UT-04 18 36 11 9 18 9 0 58 29 12
2011 UT 5 42 20 27 0 5 0 50 29 21

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 65 15 5 5 5 5 0 84 10 21
2017 UT-03 70 10 10 0 10 0 0 80 10 10
2014 UT 52 37 8 0 0 0 3 91 0 37
2014 UT-02 25 58 8 0 0 0 8 91 0 12
2014 UT-03 64 27 9 0 0 0 0 91 0 11
2014 UT-04 62 29 9 0 0 0 0 91 0 12
2011 UT 65 22 10 0 0 2 0 90 0 21
2008 UT 36 39 2 3 3 14 3 90 7 70
2008 UT-02 29 46 4 4 0 14 4 91 4 28
2008 UT-03 36 48 3 0 6 6 0 90 6 17
2008 UT-04 61 11 0 6 6 11 6 87 13 18

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 16 30 15 10 30 0 0 45 40 21
2017 UT-03 0 30 20 10 40 0 0 30 50 10
2014 UT 22 37 17 8 8 6 3 64 18 37
2014 UT-02 17 25 25 17 0 8 8 50 20 12
2014 UT-03 9 55 18 9 0 9 0 70 10 11
2014 UT-04 36 29 9 0 27 0 0 64 27 12
2011 UT 30 35 10 10 15 0 0 65 25 21
2008 UT 50 24 4 7 3 10 1 84 11 70
2008 UT-02 48 26 4 11 0 11 0 83 13 27
2008 UT-03 45 6 12 12 12 12 0 59 28 17
2008 UT-04 67 22 0 0 0 6 6 100 0 18
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 UT-03 0 100 10
2014 UT-03 0 100 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 26 5 15 5 10 25 15 51 25 21
2017 UT-03 20 10 20 0 10 20 20 50 17 10
2014 UT 25 36 9 6 3 19 3 78 11 37
2014 UT-02 8 33 17 8 0 33 0 63 13 12
2014 UT-03 45 36 0 0 0 9 9 100 0 11
2014 UT-04 18 36 11 9 9 18 0 65 22 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 50 15 10 10 5 10 0 72 17 21
2017 UT-03 30 20 20 10 0 20 0 63 13 10
2014 UT 33 41 9 0 6 11 0 84 6 37
2014 UT-02 25 42 17 0 0 17 0 80 0 12
2014 UT-03 45 45 9 0 0 0 0 91 0 11
2014 UT-04 27 36 2 0 18 18 0 76 22 12
2011 UT 53 32 5 5 0 5 0 89 5 21
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 20 25 35 5 15 0 0 45 20 21
2017 UT-03 10 30 30 10 20 0 0 40 30 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 10 15 31 25 15 0 5 26 42 21
2017 UT-03 0 10 40 30 20 0 0 10 50 10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 27 26 21 10 16 0 0 53 26 20
2017 UT-03 30 20 10 20 20 0 0 50 40 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 0 20 20 30 26 0 5 21 58 21
2017 UT-03 0 30 30 30 10 0 0 30 40 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 10 25 20 25 11 0 10 39 39 21
2017 UT-03 0 20 20 40 10 0 10 22 56 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 20 30 30 5 16 0 0 50 21 21
2017 UT-03 20 20 30 10 20 0 0 40 30 10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 6 25 30 25 10 5 0 32 37 21
2017 UT-03 10 10 30 40 10 0 0 20 50 10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 21 25 20 30 0 5 0 48 31 21
2017 UT-03 30 20 10 40 0 0 0 50 40 10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 26 30 20 5 10 5 5 61 17 21
2017 UT-03 20 30 20 10 20 0 0 50 30 10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 20 30 31 15 0 5 0 52 16 21
2017 UT-03 30 10 30 30 0 0 0 40 30 10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 40 30 25 0 6 0 0 69 6 21
2017 UT-03 20 40 30 0 10 0 0 60 10 10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 80 5 5 10 0 0 0 85 10 21
2017 UT-03 80 0 10 10 0 0 0 80 10 10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 69 16 0 10 5 0 0 85 15 21
2017 UT-03 60 10 0 20 10 0 0 70 30 10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 74 11 0 10 5 0 0 85 15 21
2017 UT-03 60 10 0 20 10 0 0 70 30 10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 60 15 5 5 0 0 15 88 6 21
2017 UT-03 60 20 10 10 0 0 0 80 10 10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 70 25 5 0 0 0 0 95 0 21
2017 UT-03 60 30 10 0 0 0 0 90 0 10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 74 15 5 0 6 0 0 89 6 21
2017 UT-03 90 10 0 0 0 0 0 100 0 10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 70 0 20 10 0 0 0 70 10 21
2017 UT-03 70 0 30 0 0 0 0 70 0 10

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 5 30 40 6 20 0 0 35 26 21
2017 UT-03 10 10 40 10 30 0 0 20 40 10

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 5 22 52 21 0 0 0 21 27 20

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 20 50 15 10 5 0 0 70 15 21
2017 UT-03 10 50 20 20 0 0 0 60 20 10

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 11 45 20 5 20 0 0 55 25 21
2017 UT-03 0 50 20 0 30 0 0 50 30 10
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 25 15 40 10 5 5 0 26 74 21
2017 UT-03 30 10 40 10 0 10 0 33 67 10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 UT 14 15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 UT 28 15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 UT 35 15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 UT 29 15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 UT 14 15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 UT 35 15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 UT 0 29 35 14 7 14 15

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 15 21 14 14 28 0 7 39 46 15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 UT 8 7 7 28 42 0 7 16 76 15
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