2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - TI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 19 50 7 16 8 0 0 69 24 1190
2017 TI-03 31 49 4 14 0 0 2 82 14 43
2017 TI-04 21 49 7 17 5 0 0 70 23 75
2017 TI-05 17 50 6 18 9 0 0 67 27 204
2017 TI-06 18 49 6 17 9 0 0 67 26 475
2017 TI-07 18 51 10 14 7 0 0 68 22 313
2017 TI-08 29 52 4 12 4 0 0 81 15 52
2014 TI 16 47 10 19 8 0 0 63 26 1054
2014 TI-03 20 57 5 15 2 0 0 78 17 40
2014 TI-04 18 46 13 20 2 0 0 65 22 90
2014 TI-05 10 45 9 21 14 0 0 56 35 208
2014 TI-06 14 46 11 21 8 1 0 60 29 369
2014 TI-07 18 49 9 17 6 0 0 68 23 279
2014 TI-08 24 54 10 8 4 0 0 79 12 52
2011 TI 20 48 7 18 7 0 0 68 25 1251
2011 TI-03 23 50 7 20 0 0 0 73 20 44
2011 TI-04 23 49 7 17 3 0 0 72 21 86
2011 TI-05 17 50 7 19 8 0 0 66 27 262
2011 TI-06 18 45 6 20 11 0 0 62 31 417
2011 TI-07 22 49 8 17 4 0 0 71 21 346
2011 TI-08 32 47 11 9 1 0 0 78 10 78
2008 TI 24 50 8 13 5 0 0 74 18 1110
2008 TI-03 40 38 0 13 4 4 0 82 18 23
2008 TI-04 25 48 9 13 5 0 0 73 18 96
2008 TI-05 18 55 8 14 6 0 0 73 20 224
2008 TI-06 22 50 9 13 6 0 0 72 19 385
2008 TI-07 26 47 9 14 4 0 0 74 17 285
2008 TI-08 30 54 7 7 1 0 0 84 9 70

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 59 28 7 3 1 0 1 88 4 1191
2017 TI-03 68 26 4 2 0 0 0 93 2 43
2017 TI-04 60 31 3 2 4 0 1 92 5 75
2017 TI-05 60 28 6 2 1 0 2 91 3 204
2017 TI-06 60 26 8 3 1 1 1 88 4 475
2017 TI-07 52 33 9 5 1 0 1 85 6 314
2017 TI-08 67 25 4 4 0 0 0 92 4 52
2014 TI 59 28 6 4 1 1 1 88 5 1052
2014 TI-03 40 35 10 10 2 2 0 77 13 40
2014 TI-04 52 36 5 4 2 0 0 88 6 90
2014 TI-05 51 27 10 8 1 1 1 81 9 208
2014 TI-06 64 25 5 3 0 1 1 91 4 368
2014 TI-07 59 30 6 2 2 0 1 90 4 278
2014 TI-08 75 17 2 2 2 0 2 94 4 52
2011 TI 60 28 5 4 2 1 1 89 6 1249
2011 TI-03 61 29 0 7 0 2 0 93 7 44
2011 TI-04 58 28 6 7 0 0 1 87 7 86
2011 TI-05 55 33 3 3 2 0 2 91 6 260
2011 TI-06 60 26 7 3 2 1 1 88 5 417
2011 TI-07 60 27 7 4 2 1 0 88 6 346
2011 TI-08 71 20 3 4 3 0 0 91 6 78
2008 TI 63 25 6 4 2 0 1 88 6 1109
2008 TI-03 58 29 0 13 0 0 0 87 13 23
2008 TI-04 71 24 4 1 0 0 0 95 1 96
2008 TI-05 61 28 5 3 3 0 0 89 6 224
2008 TI-06 62 25 6 4 2 0 1 88 6 384
2008 TI-07 63 24 5 4 3 0 1 88 7 285
2008 TI-08 65 17 8 6 1 0 3 84 8 70

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 63 21 6 6 2 0 2 86 8 1190
2017 TI-03 53 13 8 24 2 0 0 66 26 43
2017 TI-04 65 23 7 2 3 0 1 89 4 75
2017 TI-05 63 21 6 5 2 0 3 86 8 202
2017 TI-06 67 18 5 5 2 0 3 88 7 475
2017 TI-07 59 24 8 5 3 0 1 84 8 315
2017 TI-08 61 27 8 0 4 0 0 88 4 52
2014 TI 61 22 7 5 3 0 2 85 8 1054
2014 TI-03 53 17 10 10 7 2 0 72 18 40
2014 TI-04 54 30 7 4 5 0 0 84 9 90
2014 TI-05 61 24 7 4 3 0 1 86 7 208
2014 TI-06 64 20 8 4 2 0 3 86 5 369
2014 TI-07 60 23 4 8 2 0 3 85 11 279
2014 TI-08 75 11 2 6 4 0 2 88 10 52
2011 TI 63 19 8 6 3 0 2 84 9 1249
2011 TI-03 66 16 4 7 2 5 0 86 9 44
2011 TI-04 58 21 8 7 5 0 1 80 12 86
2011 TI-05 63 20 7 5 3 0 2 85 8 261
2011 TI-06 63 20 7 4 2 0 3 86 7 417
2011 TI-07 61 18 10 7 3 0 1 79 10 345
2011 TI-08 70 20 1 6 3 0 0 90 9 78
2008 TI 62 19 6 7 3 0 2 83 11 1110
2008 TI-03 53 16 5 17 5 4 0 72 23 23
2008 TI-04 69 17 5 7 0 0 2 88 7 96
2008 TI-05 63 19 6 5 5 0 2 83 11 225
2008 TI-06 60 20 7 7 4 0 2 82 11 384
2008 TI-07 64 21 5 6 2 0 1 86 9 285
2008 TI-08 62 10 3 19 4 0 3 73 24 70

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 32 37 9 13 9 0 0 69 22 1191
2017 TI-03 37 34 12 13 4 0 0 71 17 42
2017 TI-04 40 42 11 7 1 0 0 81 8 75
2017 TI-05 27 36 6 15 16 0 0 63 31 204
2017 TI-06 32 34 8 16 10 0 0 66 25 476
2017 TI-07 28 42 11 10 8 0 0 70 18 314
2017 TI-08 48 37 6 4 6 0 0 85 10 52
2014 TI 33 36 8 13 10 0 0 70 22 1053
2014 TI-03 41 37 12 7 2 0 0 78 10 40
2014 TI-04 32 39 11 12 7 0 0 70 19 90
2014 TI-05 29 31 7 19 13 1 1 61 32 208
2014 TI-06 33 35 8 12 12 1 0 68 24 368
2014 TI-07 34 43 5 11 8 0 0 76 19 279
2014 TI-08 48 30 8 10 4 0 0 78 14 52
2011 TI 33 40 11 9 7 0 0 73 16 1247
2011 TI-03 28 52 11 7 2 0 0 80 9 44
2011 TI-04 25 50 8 13 5 0 0 74 17 86
2011 TI-05 33 42 11 9 5 0 0 75 14 263
2011 TI-06 32 36 10 12 11 0 0 68 22 419
2011 TI-07 34 39 14 8 5 0 0 73 13 340
2011 TI-08 40 37 12 5 6 0 0 77 11 77

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 15 34 14 21 16 1 0 49 37 1192
2017 TI-03 29 29 19 13 10 0 0 58 23 43
2017 TI-04 24 41 11 16 6 3 0 66 23 75
2017 TI-05 12 44 14 18 11 1 0 57 29 204
2017 TI-06 13 27 13 23 23 0 0 40 47 475
2017 TI-07 13 35 16 22 13 0 0 48 35 315
2017 TI-08 27 37 15 13 8 0 0 64 21 52
2014 TI 16 37 12 19 15 0 0 53 35 1054
2014 TI-03 27 40 10 13 10 0 0 67 23 40
2014 TI-04 23 41 14 12 9 0 1 64 21 90
2014 TI-05 11 34 10 27 18 0 0 45 45 208
2014 TI-06 14 30 12 21 22 1 0 44 44 369
2014 TI-07 14 45 13 17 10 0 1 60 27 279
2014 TI-08 27 53 6 10 2 0 2 82 12 52
2011 TI 21 39 14 14 12 0 0 61 25 1253
2011 TI-03 21 41 9 18 12 0 0 61 30 44
2011 TI-04 24 47 17 7 5 0 0 71 12 86
2011 TI-05 21 41 12 15 11 0 0 63 25 263
2011 TI-06 18 33 13 16 20 0 0 51 36 418
2011 TI-07 20 43 15 13 8 0 1 64 21 346
2011 TI-08 40 38 17 5 0 0 0 78 5 78
2008 TI 21 42 14 14 8 0 0 63 22 1110
2008 TI-03 26 26 9 18 18 4 0 54 37 23
2008 TI-04 16 40 18 17 10 0 0 56 26 96
2008 TI-05 11 47 13 19 10 0 1 58 29 225
2008 TI-06 26 38 14 14 8 0 0 64 21 385
2008 TI-07 23 44 13 13 8 0 0 67 21 284
2008 TI-08 25 53 15 6 1 0 0 78 7 70

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 41 41 11 4 2 0 0 83 6 1190
2017 TI-03 33 31 25 9 2 0 0 65 11 43
2017 TI-04 27 47 16 9 1 0 0 74 10 75
2017 TI-05 39 45 9 3 3 0 0 85 6 204
2017 TI-06 44 39 11 3 3 0 0 83 5 474
2017 TI-07 43 42 8 4 3 0 0 85 7 314
2017 TI-08 50 38 8 2 2 0 0 88 4 52
2014 TI 42 40 9 5 3 0 0 83 8 1055
2014 TI-03 30 47 10 12 0 0 0 78 12 40
2014 TI-04 26 51 12 7 4 0 0 77 11 90
2014 TI-05 39 41 12 6 3 0 0 79 9 209
2014 TI-06 46 37 9 5 3 1 0 83 8 369
2014 TI-07 43 41 9 5 2 0 0 84 7 279
2014 TI-08 52 42 2 2 2 0 0 94 4 52
2011 TI 41 38 12 6 4 0 0 78 10 1249
2011 TI-03 36 39 11 9 4 0 0 75 14 44
2011 TI-04 26 44 20 5 5 0 1 71 9 86
2011 TI-05 40 39 11 7 3 0 0 79 10 261
2011 TI-06 43 37 10 5 6 0 0 79 11 416
2011 TI-07 41 36 14 7 3 0 0 77 10 346
2011 TI-08 51 42 5 1 0 0 0 94 1 78
2008 TI 39 39 12 6 2 0 0 79 9 1110
2008 TI-03 62 8 18 9 0 4 0 72 9 23
2008 TI-04 24 41 19 9 5 0 1 66 15 95
2008 TI-05 41 37 11 8 2 1 0 79 10 225
2008 TI-06 37 42 12 6 2 0 0 79 8 385
2008 TI-07 40 42 10 6 2 0 0 83 7 285
2008 TI-08 53 30 13 3 1 0 0 83 4 70

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 49 38 7 4 2 0 0 87 6 1191
2017 TI-03 35 35 13 12 4 0 0 71 17 43
2017 TI-04 27 51 14 4 4 0 0 78 8 75
2017 TI-05 48 41 6 2 3 0 0 89 5 204
2017 TI-06 53 36 5 4 2 0 0 89 6 474
2017 TI-07 49 38 7 4 2 0 0 87 6 315
2017 TI-08 58 38 2 2 0 0 0 96 2 52
2014 TI 47 37 7 5 3 0 0 84 8 1054
2014 TI-03 38 42 2 10 7 0 0 80 17 40
2014 TI-04 31 45 12 9 3 0 0 76 12 90
2014 TI-05 47 37 9 3 4 0 0 84 7 208
2014 TI-06 48 36 6 5 4 1 0 84 10 369
2014 TI-07 49 36 7 6 1 0 0 86 7 279
2014 TI-08 60 31 6 2 2 0 0 90 4 52
2011 TI 47 38 7 5 3 0 0 86 7 1251
2011 TI-03 29 50 7 11 2 0 0 80 14 44
2011 TI-04 32 42 14 6 6 0 0 74 12 85
2011 TI-05 44 43 8 4 2 0 0 87 5 261
2011 TI-06 51 34 7 5 4 0 0 85 9 419
2011 TI-07 49 38 5 5 3 0 0 88 7 346
2011 TI-08 61 39 0 0 0 0 0 100 0 78
2008 TI 45 42 7 4 1 0 0 88 5 1111
2008 TI-03 69 13 9 5 0 4 0 86 5 23
2008 TI-04 24 55 10 7 4 0 0 79 10 96
2008 TI-05 49 39 7 4 0 1 1 88 5 225
2008 TI-06 44 44 7 3 2 0 0 89 5 385
2008 TI-07 45 43 8 2 1 1 0 89 3 285
2008 TI-08 65 27 6 3 0 0 0 92 3 70

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 36 42 9 10 3 0 0 78 12 1191
2017 TI-03 46 37 11 4 2 0 0 83 6 43
2017 TI-04 44 40 9 5 0 1 0 85 5 75
2017 TI-05 39 43 8 6 4 0 0 82 10 204
2017 TI-06 33 41 9 13 4 0 0 74 17 474
2017 TI-07 33 44 11 10 2 0 0 77 12 315
2017 TI-08 49 44 4 2 0 0 2 94 2 52
2014 TI 36 41 10 9 5 0 0 77 13 1055
2014 TI-03 46 37 10 5 2 0 0 83 7 40
2014 TI-04 29 57 7 5 1 0 0 87 7 90
2014 TI-05 28 44 10 14 5 0 0 72 19 209
2014 TI-06 35 38 11 8 6 1 0 74 15 369
2014 TI-07 41 40 8 8 4 0 0 81 12 279
2014 TI-08 59 29 8 2 2 0 0 88 4 52

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 42 33 12 8 5 0 0 75 13 1190
2017 TI-03 31 31 26 4 8 0 0 62 12 43
2017 TI-04 39 38 8 11 4 1 0 77 15 75
2017 TI-05 37 30 16 13 4 0 0 67 17 204
2017 TI-06 51 29 8 8 4 0 0 80 12 473
2017 TI-07 34 40 11 7 6 1 0 75 13 315
2017 TI-08 42 37 12 8 2 0 0 79 10 52
2014 TI 32 36 12 10 9 0 1 69 19 1053
2014 TI-03 28 47 10 10 5 0 0 75 15 40
2014 TI-04 32 39 17 10 2 0 0 71 13 90
2014 TI-05 24 29 12 14 20 1 0 54 34 208
2014 TI-06 39 30 12 7 9 1 1 71 17 369
2014 TI-07 31 42 10 11 5 0 1 73 17 278
2014 TI-08 29 44 14 10 4 0 0 73 14 52
2011 TI 34 38 12 9 7 1 0 72 16 1251
2011 TI-03 28 47 12 0 9 5 0 78 10 43
2011 TI-04 30 44 7 9 8 0 1 75 18 86
2011 TI-05 33 42 9 10 4 0 1 76 15 263
2011 TI-06 37 33 11 9 10 0 0 70 18 417
2011 TI-07 31 39 16 9 6 1 0 70 14 346
2011 TI-08 38 34 15 9 4 0 0 73 13 78

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 36 28 10 13 10 1 2 66 24 1188
2017 TI-03 21 20 11 12 11 4 22 55 31 42
2017 TI-04 30 23 12 15 17 1 1 54 34 75
2017 TI-05 31 31 5 18 10 1 3 65 29 203
2017 TI-06 41 25 11 12 9 1 1 67 22 473
2017 TI-07 33 32 13 11 10 0 1 66 21 315
2017 TI-08 42 31 6 15 6 0 0 73 21 52
2014 TI 38 32 10 9 8 1 3 73 17 1053
2014 TI-03 18 35 13 7 7 5 15 65 19 40
2014 TI-04 23 34 9 11 13 2 8 63 27 90
2014 TI-05 30 29 14 10 12 1 4 62 24 208
2014 TI-06 42 31 10 9 6 0 1 74 16 369
2014 TI-07 41 35 8 8 4 1 2 79 12 278
2014 TI-08 56 36 4 2 2 0 0 92 4 52
2011 TI 33 30 8 13 14 1 2 65 27 1251
2011 TI-03 25 32 14 11 9 2 7 63 22 44
2011 TI-04 28 23 11 13 21 0 5 54 35 86
2011 TI-05 26 28 9 15 17 1 3 57 34 262
2011 TI-06 34 31 6 12 16 0 1 65 29 417
2011 TI-07 37 31 8 12 9 1 1 70 22 346
2011 TI-08 43 32 5 12 8 0 0 75 19 78
2008 TI 41 29 6 12 10 1 1 70 23 1109
2008 TI-03 48 31 4 0 9 4 4 86 10 23
2008 TI-04 26 37 10 13 12 1 2 64 25 96
2008 TI-05 35 25 9 13 16 1 1 62 29 224
2008 TI-06 46 27 4 13 9 0 0 74 22 385
2008 TI-07 43 30 5 12 8 1 1 74 21 285
2008 TI-08 41 28 9 13 9 0 0 69 22 69

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 30 46 10 8 5 0 0 76 14 1191
2017 TI-03 31 39 10 17 2 0 0 70 19 43
2017 TI-04 21 46 17 10 7 0 0 67 16 75
2017 TI-05 31 51 6 9 3 0 0 82 11 204
2017 TI-06 32 42 11 8 7 0 0 74 15 474
2017 TI-07 26 48 11 8 6 0 0 75 14 315
2017 TI-08 42 42 8 6 2 0 0 85 8 52
2014 TI 27 42 13 9 8 0 0 70 18 1055
2014 TI-03 28 42 17 2 10 0 0 70 12 40
2014 TI-04 18 49 14 11 7 1 0 68 18 90
2014 TI-05 22 51 12 8 7 0 0 73 15 209
2014 TI-06 27 37 12 11 11 1 0 65 23 369
2014 TI-07 31 40 14 9 6 0 0 71 15 279
2014 TI-08 44 43 7 4 2 0 0 87 6 52
2011 TI 31 37 12 10 10 0 0 67 20 1252
2011 TI-03 32 36 14 9 9 0 0 68 18 44
2011 TI-04 26 35 15 14 10 0 0 61 24 86
2011 TI-05 33 42 13 9 3 0 0 75 12 263
2011 TI-06 27 31 12 11 18 0 0 58 29 417
2011 TI-07 33 36 11 9 9 0 0 70 19 346
2011 TI-08 38 47 11 4 0 0 0 85 4 78
2008 TI 31 41 13 8 7 0 0 72 15 1099
2008 TI-03 53 26 9 9 0 4 0 82 9 23
2008 TI-04 25 38 10 18 10 0 0 63 27 94
2008 TI-05 32 49 10 4 5 0 0 82 9 222
2008 TI-06 28 39 15 8 9 0 0 67 18 382
2008 TI-07 30 43 12 9 6 0 0 73 15 283
2008 TI-08 54 28 10 4 3 0 0 83 7 68

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 19 35 23 13 10 0 0 54 23 1190
2017 TI-03 16 22 44 11 6 0 0 39 18 43
2017 TI-04 12 32 28 13 15 0 0 44 28 74
2017 TI-05 17 33 22 16 11 0 0 51 27 203
2017 TI-06 22 37 21 12 8 0 0 59 20 475
2017 TI-07 16 35 22 13 13 0 0 52 26 315
2017 TI-08 27 44 15 10 4 0 0 71 13 52
2014 TI 18 33 20 15 13 0 0 51 29 1053
2014 TI-03 23 31 23 13 8 3 0 55 21 39
2014 TI-04 14 27 31 11 18 0 0 41 29 89
2014 TI-05 14 28 23 22 13 0 0 42 35 209
2014 TI-06 18 34 16 14 16 1 0 53 31 369
2014 TI-07 18 39 17 15 10 0 0 58 25 279
2014 TI-08 33 31 18 11 8 0 0 63 19 52
2011 TI 15 30 21 17 17 0 0 45 34 1252
2011 TI-03 14 38 27 13 7 0 0 52 20 44
2011 TI-04 14 28 21 27 11 0 0 42 37 86
2011 TI-05 12 33 22 16 16 0 0 45 32 263
2011 TI-06 17 19 21 18 24 0 0 36 42 417
2011 TI-07 13 38 18 16 15 1 0 51 31 346
2011 TI-08 21 39 19 14 8 0 0 59 22 78

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 22 43 16 13 6 0 0 65 18 1189
2017 TI-03 27 39 16 13 4 0 0 66 18 43
2017 TI-04 21 48 11 15 5 0 0 69 20 75
2017 TI-05 25 44 17 10 4 0 0 69 14 203
2017 TI-06 21 43 16 14 6 0 0 64 19 473
2017 TI-07 21 42 18 12 7 0 0 63 19 315
2017 TI-08 25 42 17 12 4 0 0 67 15 52

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 30 43 14 8 5 0 0 73 13 1187
2017 TI-03 44 35 6 10 5 0 0 79 15 43
2017 TI-04 29 47 13 5 4 1 0 77 9 75
2017 TI-05 30 51 9 8 3 0 0 80 11 204
2017 TI-06 27 40 19 8 5 1 0 67 14 472
2017 TI-07 31 42 13 9 5 1 0 74 13 314
2017 TI-08 35 43 12 4 6 0 0 79 10 51
2014 TI 30 38 17 9 6 1 0 69 15 1055
2014 TI-03 33 47 12 5 2 0 0 80 7 40
2014 TI-04 26 45 16 5 5 1 0 72 11 90
2014 TI-05 27 36 20 11 6 0 0 63 17 209
2014 TI-06 27 35 17 11 9 1 0 63 20 369
2014 TI-07 32 42 15 8 3 0 0 74 11 279
2014 TI-08 56 33 8 2 2 0 0 88 4 52
2011 TI 29 39 14 9 9 0 0 68 18 1251
2011 TI-03 30 41 11 11 4 2 0 72 16 44
2011 TI-04 30 42 19 7 2 0 0 72 9 86
2011 TI-05 23 48 14 9 5 1 0 72 14 261
2011 TI-06 23 36 14 11 16 0 0 59 27 418
2011 TI-07 34 35 14 9 7 1 0 70 15 346
2011 TI-08 49 35 9 6 0 0 0 84 6 78
2008 TI 33 39 13 7 6 1 0 73 14 1111
2008 TI-03 70 21 5 0 0 4 0 95 0 23
2008 TI-04 30 29 20 10 8 3 0 60 19 96
2008 TI-05 32 44 11 6 5 1 1 78 11 225
2008 TI-06 26 40 16 9 8 1 0 66 17 385
2008 TI-07 33 40 13 7 6 1 0 74 13 285
2008 TI-08 57 36 6 1 0 0 0 93 1 70

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 22 39 17 12 11 0 0 61 22 1189
2017 TI-03 25 35 23 6 10 2 0 61 16 43
2017 TI-04 13 44 12 17 13 0 0 57 30 75
2017 TI-05 18 41 15 16 10 0 0 59 26 204
2017 TI-06 24 39 16 10 11 0 0 63 21 472
2017 TI-07 19 37 21 11 12 1 0 56 23 315
2017 TI-08 34 39 11 6 10 0 0 73 15 52

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 49 37 10 3 2 0 0 86 5 1187
2017 TI-03 39 50 6 4 0 0 0 90 4 43
2017 TI-04 34 45 16 4 1 0 0 79 5 73
2017 TI-05 50 40 6 3 1 0 0 90 4 204
2017 TI-06 52 32 10 4 2 0 0 84 6 472
2017 TI-07 47 37 11 2 2 0 0 85 4 315
2017 TI-08 56 40 2 2 0 0 0 96 2 52
2014 TI 55 29 9 4 3 0 0 85 6 1055
2014 TI-03 63 27 10 0 0 0 0 90 0 40
2014 TI-04 48 35 7 5 4 0 0 84 10 90
2014 TI-05 53 35 8 3 1 0 0 88 4 209
2014 TI-06 54 25 11 4 4 1 0 80 9 369
2014 TI-07 55 31 8 5 2 0 0 86 6 279
2014 TI-08 74 21 6 0 0 0 0 94 0 52
2011 TI 51 33 9 4 3 0 0 84 7 1254
2011 TI-03 59 37 4 0 0 0 0 96 0 44
2011 TI-04 44 39 10 5 1 0 0 84 6 86
2011 TI-05 53 35 8 2 0 0 0 89 3 263
2011 TI-06 47 30 9 7 7 0 0 77 14 419
2011 TI-07 50 33 10 3 2 1 0 84 6 346
2011 TI-08 68 30 3 0 0 0 0 97 0 78

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 22 43 15 11 8 0 0 65 19 1184
2017 TI-03 22 29 18 10 8 2 11 58 21 43
2017 TI-04 12 44 20 12 12 0 0 56 24 73
2017 TI-05 24 40 13 12 10 1 0 65 22 204
2017 TI-06 23 44 15 11 7 0 0 67 18 471
2017 TI-07 19 44 16 12 9 0 0 63 21 314
2017 TI-08 35 49 10 6 0 0 0 84 6 51
2014 TI 18 40 13 16 12 0 0 59 27 1055
2014 TI-03 17 45 20 7 7 0 2 64 15 40
2014 TI-04 16 40 22 14 8 0 0 56 22 90
2014 TI-05 16 28 15 21 19 0 0 44 41 209
2014 TI-06 17 41 13 15 13 1 0 59 28 369
2014 TI-07 19 46 11 16 8 1 0 66 24 279
2014 TI-08 38 46 4 8 4 0 0 84 12 52
2011 TI 22 37 15 14 12 0 0 60 26 1252
2011 TI-03 16 52 16 9 7 0 0 68 16 44
2011 TI-04 20 39 17 10 13 0 0 59 23 86
2011 TI-05 20 36 18 17 9 0 0 56 26 262
2011 TI-06 20 32 14 16 18 0 0 52 34 419
2011 TI-07 25 41 12 12 8 0 0 67 21 345
2011 TI-08 41 42 10 7 0 0 0 83 7 78

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 23 37 19 12 8 0 0 60 21 1186
2017 TI-03 25 33 29 7 7 0 0 58 13 43
2017 TI-04 13 47 21 8 11 0 0 61 19 73
2017 TI-05 22 39 18 12 8 0 0 62 20 204
2017 TI-06 26 35 17 14 7 0 0 61 22 471
2017 TI-07 19 37 19 12 12 0 0 57 24 315
2017 TI-08 29 42 25 4 0 0 0 71 4 52
2014 TI 22 35 15 14 13 0 0 58 27 1054
2014 TI-03 25 42 15 7 10 0 0 67 17 40
2014 TI-04 24 39 12 15 9 1 0 63 24 90
2014 TI-05 16 34 20 20 11 0 0 49 31 209
2014 TI-06 20 34 14 14 17 1 1 55 31 368
2014 TI-07 24 35 14 14 12 1 0 60 26 279
2014 TI-08 43 38 5 6 8 0 0 81 14 52

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 23 40 17 13 7 0 0 63 20 1186
2017 TI-03 31 34 15 9 10 0 0 66 19 43
2017 TI-04 26 36 18 12 8 0 0 61 20 73
2017 TI-05 20 44 16 12 8 0 0 64 20 204
2017 TI-06 26 39 15 13 7 0 0 65 20 472
2017 TI-07 18 39 19 15 8 0 0 57 23 314
2017 TI-08 27 36 25 11 0 0 0 64 11 52
2014 TI 23 34 17 16 10 1 0 57 25 1054
2014 TI-03 30 43 15 7 5 0 0 73 12 40
2014 TI-04 22 44 17 10 7 1 0 67 17 90
2014 TI-05 18 24 25 20 13 0 0 42 33 208
2014 TI-06 23 33 16 14 13 1 0 56 27 369
2014 TI-07 23 37 14 19 6 1 0 60 26 279
2014 TI-08 43 36 10 10 2 0 0 79 12 52
2011 TI 23 37 19 12 8 0 0 60 21 1250
2011 TI-03 25 45 16 11 2 0 0 71 13 44
2011 TI-04 20 45 21 10 4 0 0 65 14 85
2011 TI-05 21 35 23 14 6 1 0 57 20 263
2011 TI-06 22 33 17 14 14 0 0 55 28 419
2011 TI-07 24 38 21 11 6 0 1 62 17 343
2011 TI-08 37 42 8 10 3 0 1 80 13 78

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 37 43 12 6 3 0 0 80 8 1186
2017 TI-03 39 31 23 6 0 0 0 71 6 43
2017 TI-04 26 43 22 8 1 0 0 69 10 73
2017 TI-05 38 45 8 7 2 0 0 82 9 204
2017 TI-06 41 41 10 5 3 0 0 82 8 471
2017 TI-07 33 46 12 5 4 0 0 79 9 315
2017 TI-08 48 36 12 2 2 0 0 85 4 52
2014 TI 38 39 12 6 4 0 0 78 10 1055
2014 TI-03 38 45 12 5 0 0 0 83 5 40
2014 TI-04 30 48 11 8 3 0 0 78 11 90
2014 TI-05 30 48 9 9 4 0 0 78 13 209
2014 TI-06 41 33 13 6 7 1 0 75 12 369
2014 TI-07 37 41 13 5 2 0 0 79 8 279
2014 TI-08 60 29 5 4 2 0 0 89 6 52
2011 TI 38 38 11 8 5 0 0 76 13 1253
2011 TI-03 30 48 18 0 5 0 0 77 5 44
2011 TI-04 34 36 20 6 5 0 0 70 11 86
2011 TI-05 38 43 8 10 2 0 0 80 12 263
2011 TI-06 35 36 11 10 9 0 0 71 19 418
2011 TI-07 40 35 14 7 4 0 0 76 11 346
2011 TI-08 48 39 8 5 0 0 0 87 5 78
2008 TI 40 41 10 5 4 0 0 81 9 1111
2008 TI-03 47 35 5 9 0 4 0 86 9 23
2008 TI-04 27 44 16 9 3 0 0 72 13 96
2008 TI-05 41 43 9 4 3 0 0 84 7 225
2008 TI-06 42 38 10 6 4 0 0 80 10 385
2008 TI-07 34 46 10 5 4 1 0 81 9 285
2008 TI-08 61 25 9 1 3 0 0 87 4 70

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 29 39 19 8 3 0 1 69 11 1192
2017 TI-03 54 27 10 9 0 0 0 81 9 43
2017 TI-04 35 35 19 5 4 0 1 71 9 75
2017 TI-05 21 43 19 11 3 0 2 65 15 204
2017 TI-06 32 40 18 7 2 0 1 73 9 475
2017 TI-07 25 40 21 8 4 1 1 66 13 315
2017 TI-08 16 31 34 10 10 0 0 47 19 52
2014 TI 23 38 24 9 6 1 1 61 15 1055
2014 TI-03 38 33 17 7 2 0 2 72 10 40
2014 TI-04 30 49 17 4 0 0 0 79 4 90
2014 TI-05 25 37 26 7 6 0 0 61 13 209
2014 TI-06 22 37 24 10 6 1 0 60 16 369
2014 TI-07 20 39 22 10 6 1 1 61 16 279
2014 TI-08 6 22 37 21 14 0 0 28 35 52
2011 TI 21 37 22 11 8 0 1 59 19 1254
2011 TI-03 34 41 9 7 9 0 0 75 16 44
2011 TI-04 26 44 15 9 3 1 1 72 13 86
2011 TI-05 27 41 20 6 5 0 1 68 11 263
2011 TI-06 17 37 24 11 9 0 1 55 21 419
2011 TI-07 19 33 25 14 9 0 1 52 23 346
2011 TI-08 9 36 25 19 11 0 0 45 30 78
2008 TI 19 37 25 11 7 0 0 56 18 1111
2008 TI-03 38 30 9 15 5 4 0 71 20 23
2008 TI-04 29 37 25 5 2 1 1 68 7 96
2008 TI-05 23 40 21 8 6 1 1 65 14 225
2008 TI-06 19 35 27 12 7 0 0 54 19 385
2008 TI-07 13 36 29 13 8 0 0 50 22 285
2008 TI-08 11 31 27 17 13 1 0 43 30 70

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 10 26 37 17 8 1 2 25 37 1189
2017 TI-03 5 17 29 30 8 2 11 43 24 43
2017 TI-04 9 31 28 18 8 2 4 28 42 75
2017 TI-05 9 22 37 18 10 1 3 29 33 204
2017 TI-06 10 25 37 16 10 1 1 27 35 474
2017 TI-07 11 30 40 14 4 1 2 18 41 313
2017 TI-08 15 37 36 6 6 0 0 12 52 52
2014 TI 13 29 35 14 5 2 1 20 44 1053
2014 TI-03 2 22 27 25 10 5 7 40 28 40
2014 TI-04 12 18 36 22 9 2 1 32 31 90
2014 TI-05 17 31 34 11 6 1 1 17 48 208
2014 TI-06 16 30 35 14 3 1 1 17 47 368
2014 TI-07 10 28 38 15 6 2 1 21 39 279
2014 TI-08 18 39 32 5 6 0 0 11 57 52
2011 TI 14 31 34 14 5 0 1 20 46 1253
2011 TI-03 14 22 25 30 5 2 2 36 38 44
2011 TI-04 7 30 38 13 9 1 1 23 38 86
2011 TI-05 7 30 36 18 7 0 3 26 38 262
2011 TI-06 22 31 31 11 4 0 0 15 54 419
2011 TI-07 14 31 35 13 4 1 1 18 46 346
2011 TI-08 11 36 39 11 3 0 0 14 47 78
2008 TI 13 34 34 13 4 1 1 18 48 1109
2008 TI-03 15 31 14 20 5 11 4 30 54 23
2008 TI-04 22 35 25 12 4 1 1 17 58 96
2008 TI-05 8 30 35 21 5 1 1 26 39 225
2008 TI-06 16 32 35 10 5 0 2 16 49 384
2008 TI-07 12 36 34 12 3 1 1 15 50 284
2008 TI-08 10 44 33 9 3 1 0 12 55 70

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 11 23 31 19 12 2 2 32 36 1183
2017 TI-03 10 11 24 24 24 4 2 51 23 43
2017 TI-04 8 31 29 15 9 4 3 27 42 75
2017 TI-05 13 20 31 18 12 2 4 32 36 203
2017 TI-06 10 23 31 19 14 2 1 35 33 472
2017 TI-07 12 27 30 19 7 1 3 27 41 310
2017 TI-08 15 21 34 21 8 0 0 29 37 52
2014 TI 15 22 31 17 10 3 2 28 39 1050
2014 TI-03 5 20 25 23 18 7 2 45 28 40
2014 TI-04 9 11 34 28 13 3 1 44 21 90
2014 TI-05 26 27 22 15 8 1 1 23 55 208
2014 TI-06 17 23 33 13 9 3 2 24 42 367
2014 TI-07 12 20 36 18 10 2 3 29 33 278
2014 TI-08 6 30 34 14 15 0 2 29 37 51
2011 TI 21 23 25 19 9 2 2 29 45 1251
2011 TI-03 18 18 18 28 7 5 7 39 41 44
2011 TI-04 9 21 33 17 14 5 1 33 32 86
2011 TI-05 14 22 25 25 9 1 4 36 38 263
2011 TI-06 33 25 20 12 8 1 1 20 59 419
2011 TI-07 19 23 26 21 7 1 3 29 43 343
2011 TI-08 8 19 39 21 13 0 0 33 27 78
2008 TI 18 28 27 16 8 2 1 25 47 1109
2008 TI-03 10 26 28 12 13 11 0 28 40 23
2008 TI-04 15 37 25 13 6 3 1 20 54 96
2008 TI-05 16 28 28 19 9 0 0 28 44 225
2008 TI-06 23 28 26 11 9 1 1 21 52 384
2008 TI-07 17 26 27 19 8 2 0 27 45 284
2008 TI-08 13 24 32 21 7 1 1 29 38 70

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 19 23 31 16 6 2 2 23 45 1190
2017 TI-03 13 19 26 26 6 4 6 36 35 43
2017 TI-04 8 22 38 20 4 3 4 26 33 74
2017 TI-05 22 21 33 15 5 1 2 21 45 204
2017 TI-06 18 22 30 19 8 1 1 27 41 474
2017 TI-07 22 29 29 12 4 1 3 17 53 315
2017 TI-08 23 23 42 10 2 0 0 11 46 52
2014 TI 22 27 29 13 5 1 1 19 50 1050
2014 TI-03 25 15 28 15 13 2 2 29 42 40
2014 TI-04 24 25 24 15 9 1 1 25 51 90
2014 TI-05 27 28 28 10 6 0 2 16 55 209
2014 TI-06 21 23 35 14 4 2 1 18 46 367
2014 TI-07 21 31 26 15 5 2 2 20 53 276
2014 TI-08 21 35 25 15 4 0 0 19 57 52
2011 TI 18 25 30 16 7 1 3 23 45 1248
2011 TI-03 11 32 32 14 4 2 5 20 46 44
2011 TI-04 16 24 24 15 13 2 5 30 44 86
2011 TI-05 15 22 33 17 8 1 4 26 39 260
2011 TI-06 24 23 29 15 6 1 2 22 48 417
2011 TI-07 16 29 31 16 4 1 2 21 46 345
2011 TI-08 13 27 33 17 9 0 1 27 40 78
2008 TI 15 25 33 17 6 2 2 24 41 1106
2008 TI-03 18 4 27 31 4 15 0 41 27 23
2008 TI-04 11 36 30 15 5 2 1 21 48 96
2008 TI-05 11 18 40 22 5 2 2 28 30 225
2008 TI-06 17 27 30 15 8 1 2 24 45 382
2008 TI-07 16 27 32 15 7 2 2 22 44 284
2008 TI-08 16 25 40 13 3 1 2 16 42 70

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 6 11 33 31 15 1 2 48 18 1186
2017 TI-03 4 5 23 30 32 4 2 66 10 43
2017 TI-04 5 6 24 38 19 3 5 62 12 74
2017 TI-05 6 13 32 27 17 1 4 47 20 204
2017 TI-06 5 8 34 34 17 1 1 52 13 472
2017 TI-07 8 15 34 31 8 1 2 41 24 313
2017 TI-08 13 25 42 18 2 0 0 20 38 52
2014 TI 7 14 33 31 11 2 2 44 22 1048
2014 TI-03 2 12 22 30 23 5 5 59 17 40
2014 TI-04 7 9 20 41 18 1 4 63 16 90
2014 TI-05 8 16 34 28 10 0 2 40 25 208
2014 TI-06 8 11 35 33 9 2 1 44 20 367
2014 TI-07 7 17 32 30 10 2 2 41 25 275
2014 TI-08 14 19 36 25 4 2 0 29 34 52
2011 TI 9 16 33 28 11 1 2 40 26 1248
2011 TI-03 9 11 27 34 16 0 2 51 21 44
2011 TI-04 7 9 25 36 19 2 2 57 17 86
2011 TI-05 9 14 32 29 13 0 3 43 24 261
2011 TI-06 11 15 31 28 13 0 2 42 27 418
2011 TI-07 6 20 39 25 7 1 2 32 28 343
2011 TI-08 8 19 42 26 5 0 0 31 26 78
2008 TI 8 17 36 27 10 1 1 38 25 1108
2008 TI-03 10 24 18 13 17 15 4 36 41 23
2008 TI-04 9 8 35 30 14 4 0 46 17 96
2008 TI-05 8 14 34 33 10 0 1 43 22 225
2008 TI-06 7 16 34 27 13 1 2 41 24 383
2008 TI-07 8 20 41 24 6 1 1 30 28 284
2008 TI-08 13 25 37 20 3 1 0 23 39 70

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 18 24 29 16 9 2 2 27 43 1189
2017 TI-03 8 18 17 20 26 6 4 51 30 43
2017 TI-04 12 23 29 19 12 2 3 32 37 74
2017 TI-05 22 23 27 15 8 3 2 24 48 204
2017 TI-06 17 22 28 18 11 2 2 30 41 475
2017 TI-07 19 26 32 13 6 1 3 21 47 314
2017 TI-08 24 30 31 14 0 0 2 14 54 51
2014 TI 24 27 25 14 6 3 1 21 53 1052
2014 TI-03 15 20 23 25 10 7 0 38 38 40
2014 TI-04 11 31 24 18 13 1 2 32 43 90
2014 TI-05 31 30 23 10 5 0 1 15 62 209
2014 TI-06 24 26 25 15 4 5 1 20 54 367
2014 TI-07 22 26 27 14 6 3 1 21 50 278
2014 TI-08 37 27 24 5 6 0 0 11 64 52
2011 TI 25 26 26 13 7 1 2 20 53 1253
2011 TI-03 14 34 20 21 5 2 5 27 51 44
2011 TI-04 14 36 16 20 9 4 1 31 52 86
2011 TI-05 22 22 32 14 8 1 2 22 45 262
2011 TI-06 32 24 24 12 6 0 1 18 57 419
2011 TI-07 23 28 29 13 6 0 2 19 51 346
2011 TI-08 28 37 20 9 5 0 0 14 65 78
2008 TI 21 29 29 14 6 1 1 20 50 1107
2008 TI-03 10 28 31 0 17 11 4 20 45 23
2008 TI-04 22 33 14 21 6 2 2 28 57 95
2008 TI-05 20 28 31 14 6 0 0 20 49 225
2008 TI-06 22 25 29 14 7 1 2 22 48 383
2008 TI-07 20 32 29 14 4 1 0 18 52 284
2008 TI-08 23 31 33 11 1 1 0 12 54 70

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 10 15 26 24 17 4 4 45 27 1186
2017 TI-03 6 24 16 14 25 6 8 46 35 43
2017 TI-04 21 19 26 18 8 5 3 29 43 74
2017 TI-05 12 14 30 21 12 4 7 37 30 203
2017 TI-06 8 13 22 28 23 3 3 55 22 473
2017 TI-07 10 17 30 24 12 4 3 39 29 313
2017 TI-08 10 20 30 29 12 0 0 40 29 52
2014 TI 11 18 25 25 15 3 3 42 31 1052
2014 TI-03 5 10 20 22 20 10 12 55 19 40
2014 TI-04 10 19 19 30 18 1 4 50 30 90
2014 TI-05 18 23 24 17 13 1 3 31 43 208
2014 TI-06 11 17 26 26 15 5 1 43 30 368
2014 TI-07 9 15 28 29 14 3 3 45 26 278
2014 TI-08 14 21 21 21 16 0 8 39 38 52
2011 TI 10 13 26 27 16 2 5 47 25 1248
2011 TI-03 14 16 19 23 14 10 5 43 35 43
2011 TI-04 7 22 24 20 15 2 10 40 33 85
2011 TI-05 12 10 22 24 23 3 6 51 24 260
2011 TI-06 12 12 26 27 16 2 4 46 26 418
2011 TI-07 8 13 31 30 12 1 5 45 22 346
2011 TI-08 6 14 24 33 18 2 3 54 21 78
2008 TI 9 18 28 24 15 2 4 42 29 1107
2008 TI-03 5 36 18 14 8 15 5 27 51 23
2008 TI-04 12 18 16 24 22 2 5 49 33 96
2008 TI-05 8 21 27 21 18 2 3 41 31 225
2008 TI-06 10 14 28 26 17 2 4 45 25 384
2008 TI-07 9 18 31 25 11 3 3 39 29 283
2008 TI-08 4 17 30 30 11 1 5 44 23 69

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 22 26 29 11 6 2 2 18 51 1188
2017 TI-03 15 15 26 18 21 4 2 41 32 43
2017 TI-04 8 21 35 19 5 6 6 28 33 73
2017 TI-05 22 26 29 14 5 2 2 20 50 204
2017 TI-06 26 27 27 10 7 1 0 18 54 474
2017 TI-07 23 27 31 9 4 3 3 14 53 314
2017 TI-08 19 31 37 13 0 0 0 13 50 52
2014 TI 29 28 24 11 4 2 1 16 60 1053
2014 TI-03 22 10 32 25 7 2 0 34 33 40
2014 TI-04 17 23 24 13 16 2 4 32 42 90
2014 TI-05 26 32 24 13 4 1 1 17 58 208
2014 TI-06 36 31 20 8 1 3 1 10 70 369
2014 TI-07 29 24 28 10 5 3 2 15 56 278
2014 TI-08 29 35 23 9 4 0 0 13 64 52
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 69 16 7 3 2 0 4 88 5 1191
2017 TI-03 65 16 2 15 0 2 0 82 16 43
2017 TI-04 63 16 10 0 6 0 5 84 6 74
2017 TI-05 66 18 7 2 1 0 5 89 3 204
2017 TI-06 72 14 5 1 2 1 4 91 4 476
2017 TI-07 67 17 7 3 3 0 2 86 6 314
2017 TI-08 71 14 8 4 2 0 2 86 6 52
2014 TI 68 16 6 2 2 0 5 89 4 1054
2014 TI-03 53 35 10 0 0 2 0 90 0 40
2014 TI-04 63 25 4 0 5 0 2 90 5 90
2014 TI-05 70 18 5 1 1 0 5 93 2 208
2014 TI-06 70 12 7 2 2 1 7 88 5 369
2014 TI-07 69 16 5 3 2 0 5 89 5 279
2014 TI-08 72 7 7 2 8 0 4 82 10 52
2011 TI 65 16 6 4 3 1 4 86 7 1251
2011 TI-03 55 32 2 4 2 2 2 91 7 44
2011 TI-04 64 17 5 6 2 1 5 86 9 86
2011 TI-05 66 16 7 4 1 0 5 87 6 262
2011 TI-06 65 14 6 3 5 1 5 85 8 419
2011 TI-07 64 18 7 3 4 1 3 86 6 344
2011 TI-08 73 10 4 6 2 0 4 87 9 78
2008 TI 63 14 7 3 4 0 9 84 9 1109
2008 TI-03 44 27 18 8 0 4 0 74 8 23
2008 TI-04 58 18 5 5 3 0 11 85 9 96
2008 TI-05 65 13 6 4 4 0 9 85 8 224
2008 TI-06 62 13 5 2 6 0 11 85 9 384
2008 TI-07 69 12 7 3 3 0 5 86 6 285
2008 TI-08 57 10 9 9 4 0 12 75 15 70

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 24 32 17 11 11 3 2 59 24 1189
2017 TI-03 27 31 8 7 4 12 11 75 14 43
2017 TI-04 26 35 15 9 9 5 0 64 20 75
2017 TI-05 16 29 20 15 14 3 3 48 31 204
2017 TI-06 28 28 17 13 10 3 1 58 24 474
2017 TI-07 21 37 16 8 14 2 1 60 23 313
2017 TI-08 29 44 15 8 4 0 0 73 12 52
2014 TI 26 32 15 12 10 4 1 61 24 1052
2014 TI-03 22 35 12 15 2 10 2 66 20 40
2014 TI-04 22 35 21 9 3 8 1 63 13 90
2014 TI-05 23 28 18 15 11 4 2 54 28 208
2014 TI-06 27 28 14 11 16 4 1 58 28 369
2014 TI-07 26 36 15 13 7 2 2 65 20 277
2014 TI-08 37 40 4 9 6 2 2 80 16 52

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 37 32 11 10 9 1 0 69 20 1190
2017 TI-03 38 37 10 7 7 2 0 76 13 43
2017 TI-04 37 34 11 8 11 0 0 70 19 75
2017 TI-05 31 31 11 13 13 0 0 63 26 204
2017 TI-06 40 29 12 11 8 1 0 70 18 474
2017 TI-07 31 37 10 11 11 0 0 68 22 314
2017 TI-08 54 34 6 4 2 0 0 88 6 52
2014 TI 38 31 12 9 9 1 1 69 19 1054
2014 TI-03 35 47 10 5 2 0 0 83 7 40
2014 TI-04 32 35 17 10 7 0 0 67 16 90
2014 TI-05 32 31 17 11 7 2 1 65 18 208
2014 TI-06 38 27 10 9 14 1 0 66 24 369
2014 TI-07 36 34 11 10 5 1 1 72 16 279
2014 TI-08 70 17 4 4 4 0 2 88 8 52

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 24 37 15 14 9 1 0 62 23 1189
2017 TI-03 26 24 21 10 6 12 0 58 19 43
2017 TI-04 16 44 13 12 16 0 0 59 28 75
2017 TI-05 20 39 17 14 9 0 1 59 23 204
2017 TI-06 29 35 14 13 7 1 0 65 21 474
2017 TI-07 20 38 14 17 10 1 0 59 27 313
2017 TI-08 29 42 8 13 8 0 0 71 21 52
2014 TI 24 39 13 15 6 2 1 65 21 1055
2014 TI-03 17 45 12 15 2 5 2 68 19 40
2014 TI-04 17 38 20 12 10 2 1 57 23 90
2014 TI-05 18 36 19 19 4 2 1 56 24 209
2014 TI-06 27 35 12 17 8 2 1 63 25 369
2014 TI-07 25 46 11 11 4 3 1 73 15 279
2014 TI-08 35 47 4 12 2 0 0 82 14 52
2011 TI 22 37 15 14 10 1 1 60 24 1254
2011 TI-03 25 36 14 11 11 2 0 63 23 44
2011 TI-04 14 26 20 21 16 4 0 41 39 86
2011 TI-05 19 38 19 15 8 1 0 57 23 263
2011 TI-06 21 34 16 15 11 0 1 56 27 419
2011 TI-07 23 42 12 12 8 2 1 67 21 346
2011 TI-08 40 39 8 8 5 0 1 79 13 78
2008 TI 21 36 16 16 9 2 0 58 26 1111
2008 TI-03 26 16 19 13 18 8 0 46 34 23
2008 TI-04 12 31 19 22 13 3 0 45 35 96
2008 TI-05 16 32 23 17 9 3 1 49 27 225
2008 TI-06 20 37 13 17 11 2 1 59 29 385
2008 TI-07 22 40 14 14 7 1 0 64 22 285
2008 TI-08 44 35 8 9 4 0 0 79 13 70

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 21 28 17 13 12 9 1 54 27 1188
2017 TI-03 18 31 4 15 11 21 0 62 33 43
2017 TI-04 8 25 21 16 21 9 0 37 41 75
2017 TI-05 16 26 20 15 14 8 0 46 32 204
2017 TI-06 20 28 17 13 9 10 1 55 25 472
2017 TI-07 24 28 17 13 12 6 0 56 26 314
2017 TI-08 49 28 12 4 8 0 0 77 12 52
2014 TI 21 30 16 13 10 8 1 56 26 1055
2014 TI-03 17 35 18 10 7 10 2 60 20 40
2014 TI-04 18 29 19 12 11 10 1 53 26 90
2014 TI-05 13 27 19 15 13 12 0 45 33 209
2014 TI-06 23 27 14 14 14 7 1 54 30 369
2014 TI-07 22 33 17 14 4 9 1 61 20 279
2014 TI-08 46 40 6 2 4 0 2 88 6 52
2011 TI 23 24 17 13 15 6 1 51 31 1254
2011 TI-03 32 25 11 11 11 9 0 63 25 44
2011 TI-04 13 16 26 14 26 6 0 31 42 86
2011 TI-05 19 26 21 15 12 7 0 48 29 263
2011 TI-06 20 21 17 14 20 7 1 44 38 419
2011 TI-07 25 27 16 12 12 7 1 57 26 346
2011 TI-08 49 29 10 7 4 0 1 79 11 78
2008 TI 21 24 18 14 15 8 0 49 32 1111
2008 TI-03 18 21 23 9 18 11 0 44 31 23
2008 TI-04 10 27 11 16 25 11 0 41 46 96
2008 TI-05 15 22 22 18 12 12 0 42 33 225
2008 TI-06 18 23 15 16 20 8 0 44 39 385
2008 TI-07 25 26 19 11 11 7 0 55 24 285
2008 TI-08 53 23 15 3 6 0 0 76 8 70

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 9 20 22 17 17 13 1 34 40 1192
2017 TI-03 10 17 15 13 9 36 0 42 35 43
2017 TI-04 8 17 28 10 21 13 3 30 36 75
2017 TI-05 6 19 25 19 18 14 0 29 43 204
2017 TI-06 12 15 21 17 20 13 1 32 43 475
2017 TI-07 8 25 22 17 15 11 2 38 37 315
2017 TI-08 11 43 17 19 10 0 0 54 29 52
2014 TI 10 18 20 19 19 12 2 32 44 1054
2014 TI-03 10 15 12 28 5 22 7 36 47 40
2014 TI-04 9 17 26 16 15 14 1 31 38 90
2014 TI-05 7 13 23 23 22 11 1 23 51 209
2014 TI-06 10 14 20 15 25 13 3 29 48 368
2014 TI-07 11 23 19 22 14 11 1 38 40 279
2014 TI-08 19 35 17 19 6 2 2 56 26 52

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 35 41 9 9 6 0 0 76 15 1188
2017 TI-03 41 47 7 4 0 0 0 89 4 43
2017 TI-04 37 38 12 5 7 0 0 75 12 75
2017 TI-05 29 44 8 12 8 0 0 73 20 204
2017 TI-06 39 37 9 9 5 0 0 76 15 472
2017 TI-07 30 46 10 7 7 0 0 76 14 315
2017 TI-08 38 47 6 8 2 0 0 84 10 51
2014 TI 35 43 9 8 4 1 0 79 12 1053
2014 TI-03 40 50 5 5 0 0 0 90 5 40
2014 TI-04 36 45 11 2 5 0 0 81 8 90
2014 TI-05 29 45 9 11 6 0 0 74 17 208
2014 TI-06 37 39 8 9 5 1 0 77 14 368
2014 TI-07 34 45 9 8 3 0 0 80 11 279
2014 TI-08 46 40 8 2 2 0 2 88 4 52
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 35 38 13 8 6 1 0 74 13 1193
2017 TI-03 33 27 23 6 7 2 2 63 13 43
2017 TI-04 28 47 14 8 2 3 0 76 10 75
2017 TI-05 28 42 16 9 5 0 0 70 14 204
2017 TI-06 41 36 11 6 5 1 0 78 11 476
2017 TI-07 32 38 12 9 9 0 0 70 18 315
2017 TI-08 35 46 10 8 0 2 0 82 8 52
2014 TI 33 38 12 9 7 1 0 71 16 1055
2014 TI-03 25 42 12 15 3 2 0 69 18 40
2014 TI-04 28 51 11 7 3 0 0 79 10 90
2014 TI-05 24 38 21 9 7 0 0 63 16 209
2014 TI-06 37 32 11 9 9 1 1 70 19 369
2014 TI-07 32 39 10 11 5 2 0 73 17 279
2014 TI-08 48 46 0 4 2 0 0 95 5 52
2011 TI 25 36 19 9 10 0 0 62 19 1250
2011 TI-03 28 40 21 5 7 0 0 68 11 44
2011 TI-04 31 36 19 6 8 0 0 67 14 85
2011 TI-05 19 40 20 11 9 1 0 60 20 262
2011 TI-06 27 32 18 11 12 0 0 59 23 418
2011 TI-07 27 35 19 9 10 1 0 62 19 345
2011 TI-08 24 48 15 10 3 0 0 72 13 78
2008 TI 22 37 16 12 13 0 0 59 25 1110
2008 TI-03 35 37 4 4 12 4 4 78 18 23
2008 TI-04 23 39 15 10 12 0 0 62 22 96
2008 TI-05 20 36 22 10 13 0 0 56 22 225
2008 TI-06 24 36 12 15 12 0 0 60 28 385
2008 TI-07 18 36 19 11 15 0 0 55 26 284
2008 TI-08 23 42 14 13 8 0 0 65 21 70

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 41 34 13 6 5 2 1 76 11 1191
2017 TI-03 47 34 4 2 8 2 2 85 11 43
2017 TI-04 31 39 19 8 3 0 0 70 11 75
2017 TI-05 31 37 14 8 5 3 1 71 14 204
2017 TI-06 48 31 10 5 5 1 0 80 10 474
2017 TI-07 37 34 15 5 6 2 1 73 12 315
2017 TI-08 46 35 9 2 6 2 0 83 8 52
2014 TI 39 34 11 8 6 2 1 74 14 1054
2014 TI-03 30 28 17 15 5 5 0 61 21 40
2014 TI-04 27 46 12 4 4 3 2 78 9 90
2014 TI-05 29 39 15 10 5 1 1 69 16 209
2014 TI-06 43 29 11 6 8 2 1 75 14 369
2014 TI-07 42 32 9 9 5 4 0 77 14 278
2014 TI-08 50 38 6 4 2 0 0 88 6 52
2011 TI 32 34 17 9 7 1 0 67 16 1252
2011 TI-03 28 41 18 5 7 2 0 70 12 44
2011 TI-04 30 35 20 9 4 1 1 66 13 85
2011 TI-05 25 38 17 9 6 3 0 66 16 263
2011 TI-06 34 28 17 10 9 1 0 63 19 418
2011 TI-07 33 35 14 10 6 1 0 69 16 346
2011 TI-08 42 38 13 3 5 0 0 80 8 78
2008 TI 30 32 15 12 8 2 0 64 21 1111
2008 TI-03 34 32 13 13 4 4 0 68 18 23
2008 TI-04 26 32 20 12 8 2 0 60 20 96
2008 TI-05 27 34 17 10 10 2 0 62 21 225
2008 TI-06 32 29 14 13 10 1 0 62 24 385
2008 TI-07 30 33 14 12 7 3 1 66 19 285
2008 TI-08 33 45 11 9 1 1 0 78 10 70

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 39 36 11 7 6 1 0 75 13 1192
2017 TI-03 52 25 9 7 4 4 0 80 11 43
2017 TI-04 28 46 8 8 7 3 0 76 15 75
2017 TI-05 30 43 12 10 5 1 0 73 15 204
2017 TI-06 47 32 10 6 5 1 0 79 11 475
2017 TI-07 35 35 14 7 9 1 0 70 16 315
2017 TI-08 48 37 6 6 4 0 0 85 10 52
2014 TI 35 36 11 10 6 2 0 73 17 1055
2014 TI-03 35 27 15 15 5 2 0 64 20 40
2014 TI-04 31 40 12 8 7 2 1 73 15 90
2014 TI-05 28 43 10 13 5 1 0 71 18 209
2014 TI-06 37 33 11 9 8 2 1 71 17 369
2014 TI-07 36 36 9 12 5 3 0 74 17 279
2014 TI-08 56 28 6 8 2 0 0 84 10 52
2011 TI 29 36 15 11 9 1 0 65 20 1250
2011 TI-03 32 45 7 9 7 0 0 77 16 44
2011 TI-04 27 39 17 6 9 1 1 67 16 85
2011 TI-05 27 38 18 12 6 0 0 65 17 263
2011 TI-06 29 32 12 13 12 1 0 62 26 417
2011 TI-07 29 35 15 11 9 1 0 65 20 345
2011 TI-08 33 41 16 6 4 0 0 73 10 78
2008 TI 25 36 13 12 12 1 0 62 25 1111
2008 TI-03 34 27 10 9 12 4 4 66 23 23
2008 TI-04 24 30 17 18 10 2 0 55 28 96
2008 TI-05 22 43 14 10 10 0 0 66 20 225
2008 TI-06 27 32 11 15 14 1 0 60 29 385
2008 TI-07 23 37 14 12 13 0 0 61 25 285
2008 TI-08 37 37 10 7 9 0 0 73 17 70

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 76 14 3 1 1 0 4 94 2 1189
2017 TI-03 78 16 4 0 0 2 0 96 0 43
2017 TI-04 64 22 7 0 1 0 5 91 1 74
2017 TI-05 74 15 2 2 1 0 7 95 3 204
2017 TI-06 81 9 3 0 1 0 5 96 1 474
2017 TI-07 74 16 4 1 2 0 3 93 3 314
2017 TI-08 79 15 2 4 0 0 0 94 4 52
2014 TI 74 15 4 1 1 0 6 94 2 1055
2014 TI-03 65 25 2 0 2 2 2 95 3 40
2014 TI-04 68 23 3 1 1 0 3 94 2 90
2014 TI-05 77 15 3 1 0 0 5 96 1 209
2014 TI-06 73 12 4 1 1 1 8 93 3 369
2014 TI-07 74 14 4 1 1 0 5 93 2 279
2014 TI-08 81 13 2 0 0 0 4 98 0 52
2011 TI 72 14 6 1 2 1 5 90 4 1250
2011 TI-03 70 20 0 0 2 0 7 97 3 44
2011 TI-04 67 14 9 1 5 1 2 84 6 85
2011 TI-05 72 14 6 1 3 0 4 90 4 262
2011 TI-06 72 12 5 1 2 1 7 91 4 418
2011 TI-07 72 15 5 2 1 1 3 91 4 345
2011 TI-08 74 10 8 3 0 0 6 89 3 78
2008 TI 74 9 4 2 2 0 8 91 5 1109
2008 TI-03 75 13 5 4 0 4 0 91 4 23
2008 TI-04 74 8 6 3 1 0 8 90 4 96
2008 TI-05 75 9 4 2 2 0 7 91 5 225
2008 TI-06 71 9 3 3 3 1 11 90 7 383
2008 TI-07 80 7 3 1 2 0 6 93 4 285
2008 TI-08 69 8 6 1 3 0 13 88 5 70

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 49 28 10 5 5 2 2 79 11 1189
2017 TI-03 38 17 12 9 5 8 11 68 17 43
2017 TI-04 49 29 7 7 8 0 0 78 15 75
2017 TI-05 45 28 8 6 7 4 2 77 14 204
2017 TI-06 60 24 8 4 3 1 0 85 6 474
2017 TI-07 39 33 11 5 6 3 4 77 12 313
2017 TI-08 35 38 19 2 2 0 4 76 4 52
2014 TI 45 29 9 5 8 2 2 77 14 1055
2014 TI-03 46 27 5 15 2 2 2 77 18 40
2014 TI-04 45 41 4 4 4 1 0 87 8 90
2014 TI-05 34 27 8 7 21 1 2 63 29 209
2014 TI-06 51 24 10 5 6 3 1 79 11 369
2014 TI-07 41 32 10 5 6 2 3 77 12 279
2014 TI-08 54 32 10 0 0 2 2 90 0 52
2011 TI 39 32 9 7 9 1 2 74 17 1253
2011 TI-03 42 23 12 5 14 2 3 68 19 43
2011 TI-04 48 27 12 2 8 1 2 77 11 86
2011 TI-05 42 36 6 7 7 0 2 79 14 263
2011 TI-06 38 34 6 9 11 1 1 74 20 419
2011 TI-07 34 31 13 7 9 2 3 69 17 346
2011 TI-08 37 32 14 5 6 0 6 73 12 78

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 51 30 8 6 5 0 0 81 11 1189
2017 TI-03 52 35 8 5 0 0 0 87 5 43
2017 TI-04 47 34 5 11 3 0 0 81 13 75
2017 TI-05 42 35 6 8 8 1 0 78 15 204
2017 TI-06 60 25 6 4 5 0 0 85 9 474
2017 TI-07 47 30 11 5 7 1 0 77 12 313
2017 TI-08 48 38 12 0 2 0 0 87 2 52

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 50 28 12 4 5 1 0 79 9 1188
2017 TI-03 54 31 6 2 5 2 0 87 7 43
2017 TI-04 42 33 13 7 6 0 0 75 12 75
2017 TI-05 40 31 15 5 7 2 0 72 12 204
2017 TI-06 59 24 9 4 3 1 0 84 7 473
2017 TI-07 45 29 14 5 6 2 0 75 11 313
2017 TI-08 48 35 13 2 2 0 0 83 4 52

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 48 28 11 6 6 0 0 76 13 1183
2017 TI-03 58 25 2 7 6 2 0 85 13 43
2017 TI-04 41 34 7 13 3 1 1 76 17 75
2017 TI-05 40 32 15 6 6 0 0 73 13 204
2017 TI-06 56 23 10 6 5 0 0 79 11 471
2017 TI-07 42 30 13 6 8 0 0 73 14 311
2017 TI-08 48 35 10 6 2 0 0 83 8 52
2014 TI 42 30 13 8 6 0 0 73 14 1055
2014 TI-03 40 30 15 10 2 2 0 72 13 40
2014 TI-04 40 34 15 5 5 0 0 74 11 90
2014 TI-05 34 32 16 10 8 0 0 66 18 209
2014 TI-06 46 25 12 8 8 1 0 72 16 369
2014 TI-07 40 35 12 7 5 0 0 76 12 279
2014 TI-08 64 21 6 5 4 0 0 85 9 52
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 21 31 20 12 8 4 4 56 22 155
2017 TI-07 19 29 20 9 11 6 6 55 22 91
2017 TI-08 33 33 17 11 4 2 0 67 15 46
2014 TI 32 34 12 12 6 2 1 68 19 143
2014 TI-07 24 36 14 12 9 3 3 63 22 78
2014 TI-08 48 35 10 4 2 0 0 83 6 48

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 21 33 19 11 9 8 0 59 21 1192
2017 TI-03 41 16 17 11 9 6 0 61 21 43
2017 TI-04 20 28 14 7 14 17 0 58 25 74
2017 TI-05 16 30 20 12 9 12 0 53 24 204
2017 TI-06 22 36 19 10 7 6 0 62 18 476
2017 TI-07 16 36 18 10 12 7 0 56 24 315
2017 TI-08 45 27 13 10 0 6 0 76 10 52
2014 TI 21 31 17 13 11 8 0 57 25 1055
2014 TI-03 28 20 30 12 2 7 0 51 16 40
2014 TI-04 25 31 14 14 3 12 0 64 19 90
2014 TI-05 16 20 22 16 16 9 0 40 36 209
2014 TI-06 18 31 15 14 14 9 0 54 30 369
2014 TI-07 22 38 16 10 8 7 0 64 19 279
2014 TI-08 44 36 12 2 4 2 0 82 6 52
2011 TI 18 27 21 11 16 7 0 49 29 1252
2011 TI-03 28 25 21 7 14 5 0 56 22 43
2011 TI-04 20 19 22 14 9 14 2 46 28 86
2011 TI-05 16 30 23 10 11 9 0 51 24 262
2011 TI-06 17 22 20 11 25 5 0 41 38 419
2011 TI-07 16 30 22 10 13 8 1 51 25 346
2011 TI-08 34 35 16 11 5 0 0 69 16 78

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 16 28 23 16 14 3 0 46 31 1193
2017 TI-03 37 18 13 19 11 2 0 56 31 43
2017 TI-04 13 32 23 11 18 4 0 47 29 75
2017 TI-05 13 28 22 17 13 6 0 44 32 204
2017 TI-06 17 29 22 16 13 2 0 48 29 476
2017 TI-07 10 29 25 17 18 2 0 39 36 315
2017 TI-08 33 29 13 15 6 4 0 64 22 52
2014 TI 15 27 21 16 19 2 0 43 35 1055
2014 TI-03 18 25 37 10 7 2 0 44 18 40
2014 TI-04 14 28 20 23 10 4 0 44 35 90
2014 TI-05 11 19 20 18 31 1 0 30 50 209
2014 TI-06 13 27 20 16 22 2 0 40 39 369
2014 TI-07 16 33 21 16 13 1 0 49 29 279
2014 TI-08 31 38 17 6 6 2 0 70 12 52
2011 TI 14 25 19 18 23 2 0 39 41 1251
2011 TI-03 28 27 18 11 16 0 0 55 27 44
2011 TI-04 13 27 18 16 21 5 0 42 39 86
2011 TI-05 12 26 24 16 18 3 0 40 35 261
2011 TI-06 12 18 17 18 34 1 0 31 52 418
2011 TI-07 12 27 20 22 18 1 0 39 40 346
2011 TI-08 24 44 9 16 8 0 0 67 24 78
2008 TI 13 28 18 20 20 1 0 41 41 1112
2008 TI-03 31 20 18 19 9 4 0 52 29 23
2008 TI-04 7 22 17 25 25 3 1 31 52 96
2008 TI-05 10 34 15 22 17 1 0 45 40 225
2008 TI-06 15 21 19 19 25 1 0 36 44 386
2008 TI-07 11 32 17 18 20 2 0 44 39 285
2008 TI-08 14 41 18 16 11 0 0 55 27 70

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 10 25 24 20 16 5 0 37 38 1191
2017 TI-03 33 13 13 15 17 10 0 50 36 43
2017 TI-04 7 26 26 17 20 4 0 34 39 75
2017 TI-05 8 23 24 20 16 8 0 34 40 204
2017 TI-06 11 27 22 19 16 5 0 41 36 474
2017 TI-07 5 25 26 23 18 3 0 31 42 315
2017 TI-08 12 36 19 27 6 0 0 48 33 52
2014 TI 9 23 23 20 20 5 0 34 42 1054
2014 TI-03 11 18 33 23 8 8 0 31 34 39
2014 TI-04 9 28 23 21 10 9 0 41 34 90
2014 TI-05 7 12 20 21 35 4 0 20 59 209
2014 TI-06 8 22 21 19 23 6 0 32 45 369
2014 TI-07 11 24 26 20 15 4 0 37 36 279
2014 TI-08 12 45 21 16 6 0 0 57 21 52
2011 TI 7 22 21 23 23 4 0 31 47 1252
2011 TI-03 18 20 23 18 11 9 0 42 32 44
2011 TI-04 9 21 22 18 22 7 0 33 43 86
2011 TI-05 7 20 25 24 16 7 0 30 44 261
2011 TI-06 6 17 18 22 34 3 0 24 58 419
2011 TI-07 5 26 23 24 19 3 0 32 44 346
2011 TI-08 10 43 14 23 9 0 0 53 32 78
2008 TI 6 23 20 28 20 4 0 29 50 1110
2008 TI-03 5 20 18 36 9 11 0 28 51 23
2008 TI-04 4 21 24 20 29 2 1 26 50 95
2008 TI-05 5 19 22 31 18 6 0 25 52 224
2008 TI-06 6 20 19 28 24 4 0 27 53 386
2008 TI-07 5 27 17 29 19 3 0 33 50 285
2008 TI-08 9 35 21 24 6 5 0 46 32 70

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 13 24 21 15 20 8 0 39 38 1190
2017 TI-03 37 6 21 6 19 10 0 48 28 43
2017 TI-04 8 23 24 11 26 9 0 34 40 75
2017 TI-05 10 24 20 17 20 8 0 37 41 204
2017 TI-06 13 25 19 14 19 10 0 42 37 475
2017 TI-07 9 23 23 17 21 6 0 34 41 313
2017 TI-08 19 37 21 13 8 2 0 57 22 52
2014 TI 12 21 21 16 23 6 0 35 43 1055
2014 TI-03 15 27 15 28 12 2 0 44 41 40
2014 TI-04 12 25 19 14 20 9 0 41 38 90
2014 TI-05 8 13 22 17 35 5 0 23 55 209
2014 TI-06 12 19 20 15 27 7 0 33 45 369
2014 TI-07 13 23 23 18 16 7 0 39 36 279
2014 TI-08 19 42 17 12 6 4 0 64 18 52
2011 TI 11 20 19 18 25 7 0 33 47 1251
2011 TI-03 26 14 26 9 21 5 0 42 31 43
2011 TI-04 12 21 15 21 22 9 0 36 47 86
2011 TI-05 9 16 22 19 20 13 0 29 45 262
2011 TI-06 10 15 14 17 38 5 0 27 58 419
2011 TI-07 9 22 24 19 20 5 0 33 42 345
2011 TI-08 14 44 18 17 6 1 0 59 23 78
2008 TI 8 22 19 19 23 8 0 33 47 1109
2008 TI-03 13 17 26 23 14 8 0 33 40 23
2008 TI-04 7 19 18 14 32 8 1 29 50 95
2008 TI-05 6 23 23 19 19 11 0 32 43 225
2008 TI-06 8 21 15 21 29 7 0 31 53 384
2008 TI-07 7 22 19 20 22 10 0 32 47 285
2008 TI-08 11 36 21 17 9 5 0 50 28 70

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 12 28 21 18 15 4 0 42 35 1190
2017 TI-03 37 12 12 20 13 6 0 52 35 43
2017 TI-04 9 28 23 11 23 6 0 39 36 75
2017 TI-05 12 25 24 17 14 7 0 40 34 204
2017 TI-06 11 31 20 20 14 4 0 44 35 476
2017 TI-07 9 28 23 19 17 3 0 39 37 313
2017 TI-08 24 37 16 16 8 0 0 61 24 51
2014 TI 11 27 22 18 18 4 0 40 37 1053
2014 TI-03 18 27 20 25 5 5 0 47 31 40
2014 TI-04 10 37 22 17 9 5 0 50 27 90
2014 TI-05 9 17 20 20 32 2 0 26 53 209
2014 TI-06 10 25 25 16 20 4 0 36 38 368
2014 TI-07 12 30 21 20 12 5 0 44 34 278
2014 TI-08 19 48 23 4 6 0 0 67 10 52
2011 TI 10 26 20 20 21 2 0 37 42 1252
2011 TI-03 23 25 13 16 18 5 0 50 35 44
2011 TI-04 13 29 21 17 19 1 0 43 36 86
2011 TI-05 11 25 23 21 17 3 0 38 39 261
2011 TI-06 8 20 19 19 30 2 0 29 51 419
2011 TI-07 8 29 20 24 17 2 0 38 42 346
2011 TI-08 18 41 20 15 6 0 0 58 22 78
2008 TI 10 30 19 23 15 3 0 41 39 1111
2008 TI-03 13 30 19 26 5 8 0 46 34 23
2008 TI-04 6 33 15 22 19 6 0 41 43 96
2008 TI-05 9 36 18 22 12 4 0 46 35 224
2008 TI-06 9 24 18 28 19 3 0 34 48 386
2008 TI-07 9 31 22 22 15 2 0 41 37 285
2008 TI-08 18 40 23 13 6 0 0 58 19 70
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 17 39 22 15 7 1 0 57 21 1189
2017 TI-03 33 24 19 20 4 0 0 57 24 43
2017 TI-04 16 42 22 10 9 1 0 59 19 75
2017 TI-05 18 39 24 12 6 0 0 57 18 202
2017 TI-06 16 41 21 14 7 1 0 57 22 474
2017 TI-07 15 37 22 19 7 2 0 52 26 315
2017 TI-08 27 50 8 12 2 2 0 78 14 52
2014 TI 17 37 21 15 9 2 0 54 24 1055
2014 TI-03 30 38 17 12 0 2 0 69 13 40
2014 TI-04 17 46 19 12 3 2 0 65 16 90
2014 TI-05 15 25 25 19 15 1 0 41 34 209
2014 TI-06 14 35 24 15 9 2 0 50 25 369
2014 TI-07 16 42 17 13 9 3 0 60 22 279
2014 TI-08 31 44 19 6 0 0 0 75 6 52
2011 TI 15 37 19 16 12 1 0 52 29 1251
2011 TI-03 29 27 30 5 7 2 0 58 12 44
2011 TI-04 15 44 20 13 6 2 0 61 19 86
2011 TI-05 13 38 22 17 9 1 0 51 26 262
2011 TI-06 11 31 18 20 19 0 0 43 39 418
2011 TI-07 13 39 20 16 11 2 0 53 27 345
2011 TI-08 29 46 13 6 5 0 0 76 12 78

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 37 44 10 5 3 2 0 82 8 1187
2017 TI-03 48 36 11 0 5 0 0 84 5 43
2017 TI-04 36 43 13 6 3 0 0 79 8 74
2017 TI-05 38 44 9 5 2 2 0 84 7 202
2017 TI-06 37 43 10 6 3 1 0 81 9 475
2017 TI-07 32 47 12 4 3 3 0 81 7 314
2017 TI-08 52 40 4 4 0 0 0 92 4 52
2014 TI 40 39 11 6 3 2 0 80 9 1054
2014 TI-03 35 35 20 2 0 5 2 76 3 40
2014 TI-04 41 40 9 7 1 2 0 83 8 90
2014 TI-05 41 34 15 5 3 2 0 76 8 209
2014 TI-06 37 39 11 7 5 1 0 77 12 369
2014 TI-07 39 43 10 4 1 3 0 85 6 278
2014 TI-08 58 34 2 2 2 0 2 94 4 52
2011 TI 34 39 13 8 4 2 0 75 12 1253
2011 TI-03 30 27 21 13 2 7 0 61 17 44
2011 TI-04 33 38 14 9 3 2 0 73 13 86
2011 TI-05 32 45 12 6 3 3 0 79 9 263
2011 TI-06 33 35 14 10 7 1 0 70 17 418
2011 TI-07 35 40 14 7 3 2 0 76 10 346
2011 TI-08 51 32 10 5 1 0 0 83 6 78

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 33 40 13 7 4 2 1 75 12 1186
2017 TI-03 51 31 5 7 7 0 0 82 13 43
2017 TI-04 20 44 19 5 4 5 3 69 10 75
2017 TI-05 34 39 13 8 4 2 0 75 12 200
2017 TI-06 35 37 14 9 4 2 0 73 13 473
2017 TI-07 27 47 11 6 6 2 0 76 13 315
2017 TI-08 46 36 8 4 2 2 2 86 6 52
2014 TI 33 40 13 7 4 2 1 75 11 1055
2014 TI-03 23 37 20 13 0 5 2 64 14 40
2014 TI-04 34 36 18 4 3 3 1 74 8 90
2014 TI-05 31 41 15 7 3 3 0 75 10 209
2014 TI-06 32 40 12 8 6 2 0 74 14 369
2014 TI-07 33 40 11 7 5 3 1 76 12 279
2014 TI-08 58 34 4 2 0 0 2 94 2 52
2011 TI 29 35 14 11 8 3 1 66 19 1253
2011 TI-03 30 41 7 9 7 5 2 76 17 44
2011 TI-04 24 34 20 10 6 5 1 62 17 86
2011 TI-05 30 36 17 8 6 2 0 68 14 263
2011 TI-06 27 32 12 14 11 3 0 61 26 418
2011 TI-07 26 36 15 11 6 5 1 66 19 346
2011 TI-08 50 34 11 4 1 0 0 84 5 78
2008 TI 26 35 16 12 8 3 1 63 21 1111
2008 TI-03 19 55 18 5 0 4 0 77 5 23
2008 TI-04 20 36 18 13 6 4 3 60 20 96
2008 TI-05 23 37 17 14 6 4 0 62 21 225
2008 TI-06 26 33 15 11 11 3 1 61 23 386
2008 TI-07 24 35 16 11 9 4 1 62 22 284
2008 TI-08 52 26 14 6 0 0 1 80 6 70

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 23 36 20 11 6 4 0 62 17 1189
2017 TI-03 29 27 2 13 11 18 0 68 29 43
2017 TI-04 7 33 27 13 11 8 1 44 26 75
2017 TI-05 23 39 22 8 5 3 0 64 13 201
2017 TI-06 25 35 21 12 4 4 0 62 16 475
2017 TI-07 22 39 18 10 8 3 0 63 19 315
2017 TI-08 35 42 13 6 2 2 0 79 8 52
2014 TI 22 36 23 10 5 3 0 60 16 1053
2014 TI-03 15 37 23 15 5 2 2 55 21 40
2014 TI-04 13 30 34 11 7 5 0 46 18 90
2014 TI-05 27 38 18 9 4 3 1 67 14 208
2014 TI-06 20 35 24 11 6 4 0 58 17 368
2014 TI-07 21 38 23 11 4 4 0 61 15 279
2014 TI-08 39 40 9 7 4 0 0 79 11 52
2011 TI 14 32 25 12 12 4 1 49 25 1250
2011 TI-03 16 29 36 9 7 2 0 46 17 44
2011 TI-04 7 18 26 17 22 9 1 27 44 86
2011 TI-05 17 34 22 15 9 2 1 53 25 260
2011 TI-06 12 30 25 13 15 4 1 45 29 419
2011 TI-07 14 33 27 9 12 4 1 50 22 345
2011 TI-08 23 45 22 7 1 3 0 69 8 78

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 19 29 19 11 13 8 1 53 26 1188
2017 TI-03 25 16 11 9 17 22 0 53 34 43
2017 TI-04 14 32 18 9 13 12 1 54 26 75
2017 TI-05 15 26 22 12 18 7 0 45 32 201
2017 TI-06 22 31 15 11 11 9 0 58 25 474
2017 TI-07 16 32 22 12 13 5 0 51 26 315
2017 TI-08 33 27 21 2 4 6 8 69 7 52
2014 TI 18 31 18 13 12 8 1 53 27 1055
2014 TI-03 10 28 22 13 7 20 0 47 25 40
2014 TI-04 16 32 19 13 6 13 1 56 23 90
2014 TI-05 17 32 17 17 12 5 0 51 31 209
2014 TI-06 17 27 18 15 16 6 1 47 33 369
2014 TI-07 18 34 20 9 9 10 1 58 20 279
2014 TI-08 31 35 16 7 4 3 4 71 12 52
2011 TI 17 24 18 15 15 9 1 46 34 1250
2011 TI-03 21 18 16 21 7 14 5 47 33 44
2011 TI-04 12 14 25 19 18 13 0 30 42 85
2011 TI-05 16 28 18 15 13 10 0 49 31 261
2011 TI-06 16 22 17 16 22 6 1 41 40 419
2011 TI-07 16 27 18 14 13 11 2 49 30 346
2011 TI-08 26 30 15 13 6 7 4 62 21 77

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 59 20 9 4 1 2 5 84 6 1191
2017 TI-03 70 15 7 2 0 4 2 91 2 43
2017 TI-04 57 20 8 3 3 4 5 85 6 75
2017 TI-05 59 17 9 4 1 1 9 84 6 204
2017 TI-06 62 18 9 2 1 2 5 86 4 476
2017 TI-07 54 24 11 6 2 1 2 81 7 313
2017 TI-08 56 23 10 10 0 0 2 80 10 52
2014 TI 56 21 9 3 2 2 7 85 6 1055
2014 TI-03 45 37 10 0 0 5 2 89 0 40
2014 TI-04 53 25 8 1 4 0 9 86 6 90
2014 TI-05 58 17 11 4 3 2 6 81 8 209
2014 TI-06 56 18 9 2 2 3 10 85 5 369
2014 TI-07 54 25 8 3 3 3 4 85 6 279
2014 TI-08 66 19 6 4 2 0 4 88 6 52

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 60 21 8 5 2 2 3 85 7 1192
2017 TI-03 70 15 4 7 0 4 0 89 7 43
2017 TI-04 57 21 13 5 1 1 1 80 7 75
2017 TI-05 58 23 9 2 1 2 6 87 3 204
2017 TI-06 62 18 7 5 3 2 3 84 8 476
2017 TI-07 58 26 8 5 1 1 1 85 6 315
2017 TI-08 59 31 4 4 2 0 0 90 6 51
2014 TI 58 24 8 3 1 3 4 87 4 1055
2014 TI-03 43 35 10 5 0 7 0 84 5 40
2014 TI-04 55 21 9 5 1 2 7 84 7 90
2014 TI-05 56 26 9 3 1 3 2 86 4 209
2014 TI-06 59 21 9 3 0 3 5 87 3 369
2014 TI-07 57 26 6 3 2 2 3 88 6 279
2014 TI-08 69 19 6 2 0 0 4 92 2 52
2011 TI 61 21 8 3 2 2 2 86 5 1253
2011 TI-03 61 27 7 0 2 2 0 91 3 44
2011 TI-04 58 23 9 2 1 2 3 86 4 86
2011 TI-05 65 20 4 4 1 3 3 91 5 263
2011 TI-06 59 22 10 2 2 2 2 85 4 419
2011 TI-07 60 20 10 5 3 1 1 82 8 345
2011 TI-08 69 23 3 4 0 0 1 94 4 78
2008 TI 64 19 8 4 2 1 2 86 6 1110
2008 TI-03 51 15 23 0 8 4 0 68 8 23
2008 TI-04 58 22 9 4 0 3 3 86 4 96
2008 TI-05 65 19 5 5 1 1 3 88 6 225
2008 TI-06 67 19 6 4 2 0 2 87 6 384
2008 TI-07 64 18 8 5 2 1 2 85 7 285
2008 TI-08 63 14 14 0 4 0 4 81 4 70

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 14 31 22 17 13 3 0 46 31 1192
2017 TI-03 37 25 13 8 13 4 0 64 22 43
2017 TI-04 15 29 27 15 12 1 1 45 27 75
2017 TI-05 16 31 23 16 11 3 0 48 28 204
2017 TI-06 14 28 22 18 14 5 0 44 33 475
2017 TI-07 8 34 22 17 16 3 0 43 34 315
2017 TI-08 14 38 23 19 6 0 0 52 25 52
2014 TI 15 30 19 16 16 3 0 47 33 1053
2014 TI-03 17 42 17 10 10 2 0 61 21 40
2014 TI-04 12 33 31 10 8 6 0 48 19 90
2014 TI-05 12 21 18 26 19 3 1 35 47 209
2014 TI-06 16 30 17 15 20 2 0 47 36 368
2014 TI-07 13 34 19 18 12 4 0 49 32 278
2014 TI-08 35 35 23 2 4 0 2 71 6 52
2011 TI 15 30 18 16 18 2 0 47 35 1253
2011 TI-03 14 39 25 7 9 7 0 56 17 44
2011 TI-04 14 36 14 14 21 0 1 51 35 86
2011 TI-05 14 31 21 17 16 1 1 45 34 262
2011 TI-06 15 25 16 17 25 2 0 41 43 419
2011 TI-07 14 32 18 18 16 1 0 47 34 346
2011 TI-08 27 39 18 8 6 1 0 67 15 78
2008 TI 13 32 20 17 17 1 0 46 34 1109
2008 TI-03 22 18 24 13 19 4 0 42 33 22
2008 TI-04 6 29 18 23 24 0 0 36 47 96
2008 TI-05 8 33 20 19 18 2 0 42 37 224
2008 TI-06 16 33 17 17 17 1 0 50 33 385
2008 TI-07 10 32 23 16 17 0 0 43 34 285
2008 TI-08 24 37 16 8 13 1 0 62 21 70

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 13 29 19 16 19 3 2 44 36 1192
2017 TI-03 28 23 17 11 21 0 0 51 32 43
2017 TI-04 13 23 15 14 31 3 1 37 47 75
2017 TI-05 10 28 20 18 18 4 3 40 38 204
2017 TI-06 14 30 18 16 17 3 2 46 34 476
2017 TI-07 12 29 19 15 21 2 1 43 37 315
2017 TI-08 15 33 16 27 4 2 4 51 33 52
2014 TI 12 26 19 16 23 2 2 40 41 1055
2014 TI-03 10 28 23 17 15 2 5 41 35 40
2014 TI-04 8 26 19 21 24 1 1 35 46 90
2014 TI-05 10 19 15 22 31 1 3 30 54 209
2014 TI-06 14 26 15 15 25 4 2 42 42 369
2014 TI-07 10 30 24 13 17 3 3 43 32 279
2014 TI-08 21 29 23 11 12 0 4 52 24 52
2011 TI 9 22 18 19 28 2 2 33 48 1253
2011 TI-03 18 32 20 14 16 0 0 50 30 44
2011 TI-04 8 10 24 20 35 1 1 19 56 86
2011 TI-05 8 22 16 22 27 2 2 31 52 263
2011 TI-06 10 18 16 17 36 2 2 29 54 418
2011 TI-07 8 28 19 18 24 2 2 37 44 346
2011 TI-08 14 29 21 19 13 3 1 45 33 78
2008 TI 10 26 17 19 26 1 2 37 46 1108
2008 TI-03 12 30 21 24 9 4 0 44 34 23
2008 TI-04 3 17 17 19 45 0 0 20 63 96
2008 TI-05 7 28 14 24 22 3 4 37 49 224
2008 TI-06 11 24 16 20 26 1 2 35 48 383
2008 TI-07 11 26 20 16 26 0 1 37 42 285
2008 TI-08 19 30 12 14 26 0 0 49 40 70

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 14 35 26 12 10 3 0 51 23 1190
2017 TI-03 22 25 20 8 9 16 0 56 21 43
2017 TI-04 9 38 31 13 8 1 0 47 21 75
2017 TI-05 13 30 30 10 12 4 0 46 23 204
2017 TI-06 17 36 24 12 8 3 0 54 21 475
2017 TI-07 10 35 25 14 13 3 0 46 28 315
2017 TI-08 20 47 20 8 4 2 0 68 12 51

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 32 36 19 4 4 5 1 71 8 1186
2017 TI-03 34 26 10 7 5 16 2 74 14 43
2017 TI-04 27 46 16 4 4 3 0 75 8 75
2017 TI-05 31 30 23 4 5 5 2 66 10 201
2017 TI-06 36 33 19 4 3 4 0 73 7 474
2017 TI-07 24 42 21 4 5 5 0 69 10 314
2017 TI-08 50 35 10 2 4 0 0 85 6 52
2014 TI 33 37 17 3 3 6 1 74 7 1055
2014 TI-03 33 30 27 2 2 5 0 66 5 40
2014 TI-04 32 40 18 3 0 7 1 77 4 90
2014 TI-05 29 36 23 4 2 6 1 69 7 209
2014 TI-06 34 34 17 3 5 6 1 73 9 369
2014 TI-07 32 39 16 4 2 6 0 76 7 279
2014 TI-08 45 47 2 0 4 0 2 94 4 52

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 30 42 17 5 3 2 0 74 8 1189
2017 TI-03 28 32 28 4 3 6 0 63 7 43
2017 TI-04 26 48 14 6 4 3 0 76 10 75
2017 TI-05 24 44 16 7 6 3 0 70 13 202
2017 TI-06 35 39 18 4 3 0 0 75 7 476
2017 TI-07 26 46 17 4 4 3 0 74 8 313
2017 TI-08 47 36 13 4 0 0 0 83 4 52
2014 TI 32 38 17 5 4 4 0 73 9 1055
2014 TI-03 28 48 17 2 2 2 0 77 5 40
2014 TI-04 37 37 15 5 0 5 0 78 6 90
2014 TI-05 29 31 24 5 5 5 1 64 10 209
2014 TI-06 31 36 16 6 6 3 1 70 13 369
2014 TI-07 32 42 15 4 2 5 0 78 6 279
2014 TI-08 41 49 8 0 2 0 0 90 2 52
2011 TI 23 37 18 9 9 4 0 63 19 1250
2011 TI-03 36 25 23 7 9 0 0 61 16 44
2011 TI-04 19 38 19 8 11 5 1 60 20 86
2011 TI-05 23 40 18 8 7 5 0 66 15 261
2011 TI-06 20 35 18 9 15 3 0 57 25 419
2011 TI-07 22 40 19 9 6 4 0 65 16 344
2011 TI-08 35 41 15 4 3 1 1 79 6 78

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 39 40 11 6 5 0 0 79 11 1192
2017 TI-03 47 35 9 9 0 0 0 82 9 43
2017 TI-04 37 36 15 6 5 0 0 73 12 75
2017 TI-05 32 45 10 8 5 0 0 77 12 203
2017 TI-06 43 37 10 5 4 0 0 80 10 476
2017 TI-07 33 42 12 5 7 0 0 75 12 315
2017 TI-08 58 31 8 2 2 0 0 89 4 52
2014 TI 37 38 11 7 6 1 0 76 13 1054
2014 TI-03 45 35 15 5 0 0 0 80 5 40
2014 TI-04 42 35 11 10 2 0 0 77 12 90
2014 TI-05 25 41 17 11 6 0 0 66 16 209
2014 TI-06 36 35 11 8 8 1 0 72 16 369
2014 TI-07 39 41 9 5 4 1 0 81 9 278
2014 TI-08 54 40 2 0 4 0 0 94 4 52
2011 TI 30 36 13 9 11 0 0 66 21 1252
2011 TI-03 43 34 13 5 5 0 0 77 9 44
2011 TI-04 30 34 15 13 7 1 0 65 20 86
2011 TI-05 29 42 13 9 5 1 0 72 15 262
2011 TI-06 26 29 14 9 22 0 0 55 31 419
2011 TI-07 30 39 12 10 8 1 0 69 18 345
2011 TI-08 38 45 13 1 3 0 0 83 4 78
2008 TI 28 41 13 10 7 0 0 69 18 1111
2008 TI-03 29 30 24 9 4 4 0 62 13 23
2008 TI-04 22 39 18 10 10 0 0 61 21 96
2008 TI-05 26 43 13 10 8 1 0 69 18 224
2008 TI-06 29 40 11 12 8 0 0 69 20 386
2008 TI-07 25 43 15 10 6 1 0 69 16 285
2008 TI-08 43 42 9 4 3 0 0 85 6 70

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 29 33 20 10 7 0 0 62 18 1189
2017 TI-03 40 19 32 6 0 2 0 61 6 43
2017 TI-04 26 32 27 5 11 0 0 57 16 75
2017 TI-05 27 30 21 15 7 1 0 58 21 202
2017 TI-06 31 36 16 10 7 0 0 67 17 474
2017 TI-07 25 32 23 11 9 1 0 57 20 315
2017 TI-08 50 27 15 4 4 0 0 77 8 52
2014 TI 23 32 19 15 9 1 0 56 24 1055
2014 TI-03 33 27 25 13 2 0 0 60 15 40
2014 TI-04 21 36 22 14 5 0 1 58 20 90
2014 TI-05 13 30 20 23 14 0 0 43 38 209
2014 TI-06 23 32 18 15 11 1 0 56 26 369
2014 TI-07 26 34 19 12 7 1 0 61 20 279
2014 TI-08 42 34 23 0 0 0 0 77 0 52
2011 TI 19 30 22 15 14 0 0 50 28 1253
2011 TI-03 25 34 20 14 7 0 0 59 20 44
2011 TI-04 16 30 22 16 14 1 0 47 31 86
2011 TI-05 17 36 22 16 9 0 0 53 25 263
2011 TI-06 18 23 19 17 23 0 0 41 40 418
2011 TI-07 18 33 26 12 11 1 0 51 23 346
2011 TI-08 38 34 19 8 1 0 0 72 9 78

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 25 37 19 11 7 1 0 62 19 1191
2017 TI-03 39 25 21 9 6 0 0 64 15 43
2017 TI-04 20 37 25 11 7 0 0 58 17 75
2017 TI-05 25 34 19 13 9 1 0 59 22 202
2017 TI-06 27 39 15 12 7 1 0 66 19 476
2017 TI-07 19 36 24 11 9 1 0 56 20 315
2017 TI-08 41 36 13 6 4 0 0 77 10 52
2014 TI 21 34 17 17 10 1 0 56 27 1054
2014 TI-03 30 30 20 18 2 0 0 60 20 40
2014 TI-04 17 39 21 18 4 0 1 57 22 90
2014 TI-05 10 30 20 25 15 0 0 40 40 209
2014 TI-06 22 32 15 17 13 1 0 55 30 369
2014 TI-07 23 39 16 15 6 1 0 62 22 278
2014 TI-08 39 40 12 8 0 2 0 80 8 52
2011 TI 18 31 20 16 16 0 0 49 31 1253
2011 TI-03 25 34 21 13 7 0 0 59 20 44
2011 TI-04 11 37 22 14 15 1 0 48 29 86
2011 TI-05 14 36 22 17 10 1 0 51 27 262
2011 TI-06 17 24 17 15 27 0 0 41 42 419
2011 TI-07 19 30 22 17 11 0 0 49 29 346
2011 TI-08 33 39 14 13 1 0 0 72 14 78
2008 TI 20 36 18 16 10 0 0 56 26 1112
2008 TI-03 24 32 18 13 9 4 0 59 23 23
2008 TI-04 15 26 27 20 12 0 0 41 32 96
2008 TI-05 15 37 21 17 8 1 0 52 26 225
2008 TI-06 20 32 17 17 13 0 0 53 31 386
2008 TI-07 21 40 15 15 8 0 0 62 23 285
2008 TI-08 34 41 19 5 1 0 0 75 7 70

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 26 28 21 10 10 4 0 57 21 1192
2017 TI-03 33 16 26 8 10 6 0 53 19 43
2017 TI-04 16 25 18 19 14 5 3 45 35 75
2017 TI-05 24 24 24 9 13 6 0 51 23 203
2017 TI-06 29 28 20 10 8 4 0 60 19 476
2017 TI-07 22 33 21 10 9 4 0 58 20 315
2017 TI-08 34 35 15 8 4 2 2 72 12 52
2014 TI 27 26 19 14 10 4 1 55 26 1055
2014 TI-03 28 12 22 28 7 2 0 41 36 40
2014 TI-04 20 20 29 13 14 3 1 41 29 90
2014 TI-05 18 20 20 21 17 3 1 40 39 209
2014 TI-06 28 26 19 11 12 4 1 56 24 369
2014 TI-07 30 32 14 14 5 5 0 65 20 279
2014 TI-08 43 28 17 6 2 2 2 74 8 52
2011 TI 23 25 19 14 13 5 1 51 28 1253
2011 TI-03 21 25 31 11 7 5 0 48 19 44
2011 TI-04 14 28 20 17 15 6 0 45 35 86
2011 TI-05 19 25 20 16 12 6 1 48 31 262
2011 TI-06 23 21 19 15 18 4 0 46 35 419
2011 TI-07 26 28 18 10 10 6 2 58 23 346
2011 TI-08 36 28 19 13 1 1 1 66 14 78
2008 TI 22 29 20 15 8 4 1 54 25 1112
2008 TI-03 22 21 19 18 12 8 0 46 33 23
2008 TI-04 13 29 23 20 14 1 1 43 34 96
2008 TI-05 19 30 21 15 8 4 1 52 25 225
2008 TI-06 22 29 18 14 11 5 1 55 26 386
2008 TI-07 26 26 19 17 6 4 2 55 25 285
2008 TI-08 29 32 23 10 3 1 1 63 13 70
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 TI 17 49 34 1188
2017 TI-03 20 53 27 43
2017 TI-04 24 42 34 75
2017 TI-05 20 46 35 204
2017 TI-06 12 51 37 474
2017 TI-07 20 51 29 313
2017 TI-08 30 41 30 51
2014 TI 21 45 33 1054
2014 TI-03 18 53 30 40
2014 TI-04 25 34 41 90
2014 TI-05 32 33 35 209
2014 TI-06 20 49 32 369
2014 TI-07 18 50 32 279
2014 TI-08 11 51 37 51
2011 TI 22 42 36 1254
2011 TI-03 29 34 36 44
2011 TI-04 23 34 43 86
2011 TI-05 21 40 40 263
2011 TI-06 21 43 36 419
2011 TI-07 22 45 33 346
2011 TI-08 24 50 26 78

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 TI 34 18 26 13 2 8 204
2017 TI-04 21 29 17 16 0 17 18
2017 TI-05 31 10 34 15 2 8 39
2017 TI-06 31 21 28 12 0 9 58
2017 TI-07 38 18 24 14 2 5 63
2017 TI-08 54 7 20 13 7 0 15
2014 TI 36 16 23 20 9999 4 229
2014 TI-04 39 22 22 13 9999 4 23
2014 TI-05 37 8 33 17 9999 4 68
2014 TI-06 27 19 19 30 9999 4 73
2014 TI-07 47 18 16 16 9999 4 51
2011 TI 36 16 22 19 9999 7 268
2011 TI-03 15 38 31 8 9999 8 13
2011 TI-04 40 20 25 15 9999 0 20
2011 TI-05 33 15 32 18 9999 2 54
2011 TI-06 27 13 23 29 9999 8 86
2011 TI-07 45 17 14 13 9999 11 74
2011 TI-08 62 11 5 11 9999 11 18
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 20 80 1190
2017 TI-03 11 89 43
2017 TI-04 13 87 75
2017 TI-05 23 77 203
2017 TI-06 21 79 475
2017 TI-07 22 78 314
2017 TI-08 11 89 52
2014 TI 21 79 1053
2014 TI-04 18 82 90
2014 TI-05 17 83 209
2014 TI-06 27 73 368
2014 TI-07 20 80 279
2014 TI-08 9 91 52

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 TI 54 241
2017 TI-04 90 10
2017 TI-05 65 47
2017 TI-06 57 98
2017 TI-07 42 71
2014 TI 44 220
2014 TI-04 69 16
2014 TI-05 52 36
2014 TI-06 46 99
2014 TI-07 33 56

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 TI 61 241
2017 TI-04 51 10
2017 TI-05 69 47
2017 TI-06 58 98
2017 TI-07 58 71
2014 TI 63 220
2014 TI-05 58 36
2014 TI-06 70 99
2014 TI-07 64 56

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 TI 5 241
2017 TI-04 0 10
2017 TI-05 0 47
2017 TI-07 11 71
2014 TI 7 220
2014 TI-06 0 99
2014 TI-07 15 56

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 TI 0 241
2017 TI-04 0 10
2017 TI-05 0 47
2017 TI-06 0 98
2017 TI-07 0 71
2014 TI 0 220
2014 TI-04 0 16
2014 TI-05 0 36
2014 TI-06 0 99
2014 TI-07 0 56

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 TI 5 241
2014 TI-04 0 16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 TI 14 241
2017 TI-05 14 47
2017 TI-06 14 98
2017 TI-07 13 71
2014 TI 11 220
2014 TI-05 20 36
2014 TI-06 10 99
2014 TI-07 11 56

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 3 241
2017 TI-05 0 47
2014 TI 4 220
2014 TI-04 0 16
2014 TI-07 11 56

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 TI 39 242
2017 TI-04 49 10
2017 TI-05 35 47
2017 TI-06 41 98
2017 TI-07 32 71
2014 TI 43 220
2014 TI-04 37 16
2014 TI-05 35 36
2014 TI-06 46 99
2014 TI-07 39 56

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 TI 41 242
2017 TI-05 53 47
2017 TI-06 37 98
2017 TI-07 40 71
2014 TI 43 220
2014 TI-05 39 36
2014 TI-06 47 99
2014 TI-07 39 56

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 TI 50 242
2017 TI-05 54 47
2017 TI-06 50 98
2017 TI-07 49 71
2014 TI 41 220
2014 TI-05 30 36
2014 TI-06 49 99
2014 TI-07 36 56

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 TI 44 242
2017 TI-04 61 10
2017 TI-05 37 47
2017 TI-06 41 98
2017 TI-07 49 71
2014 TI 38 220
2014 TI-05 37 36
2014 TI-06 40 99
2014 TI-07 33 56

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 TI 32 242
2017 TI-05 31 47
2017 TI-06 34 98
2017 TI-07 28 71
2014 TI 30 220
2014 TI-05 33 36
2014 TI-06 29 99
2014 TI-07 28 56

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 TI 56 242
2017 TI-04 80 10
2017 TI-05 54 47
2017 TI-06 57 98
2017 TI-07 49 71
2014 TI 50 220
2014 TI-04 38 16
2014 TI-05 48 36
2014 TI-06 51 99
2014 TI-07 50 56

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 TI 37 242
2017 TI-05 34 47
2017 TI-06 40 98
2017 TI-07 35 71
2014 TI 35 220
2014 TI-04 37 16
2014 TI-05 30 36
2014 TI-06 38 99
2014 TI-07 26 56

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 TI-04 0 10
2017 TI-06 0 98
2017 TI-07 0 71
2014 TI-05 0 36
2014 TI-06 0 99
2014 TI-07 0 56

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 TI 8 242
2017 TI-05 15 47
2017 TI-06 7 98
2014 TI 5 220

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 TI 15 242
2017 TI-05 10 47
2017 TI-06 14 98
2017 TI-07 13 71
2014 TI 21 220
2014 TI-05 19 36
2014 TI-06 24 99
2014 TI-07 18 56

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 TI 54 242
2017 TI-04 71 10
2017 TI-05 50 47
2017 TI-06 52 98
2017 TI-07 58 71
2014 TI 48 220
2014 TI-05 41 36
2014 TI-06 58 99
2014 TI-07 39 56

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 TI 28 242
2017 TI-04 59 10
2017 TI-05 29 47
2017 TI-06 23 98
2017 TI-07 28 71
2014 TI 28 220
2014 TI-05 38 36
2014 TI-06 25 99
2014 TI-07 26 56

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 12 242
2017 TI-04 0 10
2017 TI-05 13 47
2017 TI-06 13 98
2017 TI-07 14 71
2014 TI 14 220
2014 TI-05 16 36
2014 TI-06 10 99
2014 TI-07 20 56

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 TI 52 243
2017 TI-05 49 47
2017 TI-06 51 99
2017 TI-07 53 71
2014 TI 54 219
2014 TI-04 56 16
2014 TI-05 57 35
2014 TI-06 46 99
2014 TI-07 60 56

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 TI 34 243
2017 TI-05 47 47
2017 TI-06 33 99
2017 TI-07 28 71
2014 TI 27 219
2014 TI-04 37 16
2014 TI-05 28 35
2014 TI-06 26 99
2014 TI-07 20 56

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 TI 11 243
2017 TI-04 0 10
2017 TI-05 0 47
2017 TI-06 8 99
2017 TI-07 21 71
2014 TI 10 219
2014 TI-06 8 99
2014 TI-07 9 56

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 TI 28 243
2017 TI-05 30 47
2017 TI-06 28 99
2017 TI-07 24 71
2014 TI 27 219
2014 TI-05 25 35
2014 TI-06 33 99
2014 TI-07 16 56

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 TI 10 243
2017 TI-04 0 10
2017 TI-06 10 99
2017 TI-07 10 71
2014 TI 11 219
2014 TI-06 12 99

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 TI 15 243
2017 TI-05 14 47
2017 TI-06 16 99
2017 TI-07 14 71
2014 TI 18 219
2014 TI-06 22 99
2014 TI-07 10 56

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 TI 12 243
2017 TI-05 16 47
2017 TI-06 14 99
2014 TI 14 219
2014 TI-04 0 16
2014 TI-05 17 35
2014 TI-06 14 99
2014 TI-07 16 56

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 14 243
2017 TI-04 0 10
2017 TI-05 20 47
2017 TI-06 11 99
2017 TI-07 17 71
2014 TI 14 219
2014 TI-06 13 99
2014 TI-07 14 56

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 TI 24 243
2017 TI-05 25 47
2017 TI-06 20 99
2017 TI-07 31 71
2014 TI 23 219
2014 TI-04 31 16
2014 TI-05 15 35
2014 TI-06 26 99
2014 TI-07 25 56

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 TI 12 206
2017 TI-05 15 40
2017 TI-06 12 82
2017 TI-07 8 61
2014 TI 14 179
2014 TI-05 20 30
2014 TI-06 14 77
2014 TI-07 10 50

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 TI 16 206
2017 TI-05 21 40
2017 TI-06 15 82
2017 TI-07 18 61
2014 TI 11 179
2014 TI-05 17 30
2014 TI-06 10 77
2014 TI-07 10 50

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 TI 14 206
2017 TI-05 20 40
2017 TI-06 11 82
2017 TI-07 10 61
2014 TI 16 179
2014 TI-05 23 30
2014 TI-06 12 77
2014 TI-07 14 50

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 TI 7 206
2017 TI-05 13 40
2017 TI-07 8 61
2014 TI 9 179
2014 TI-05 24 30
2014 TI-06 8 77

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 TI 7 206
2017 TI-06 10 82
2014 TI 11 179
2014 TI-06 13 77

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 TI 9 206
2017 TI-06 15 82
2014 TI 11 179
2014 TI-06 14 77
2014 TI-07 10 50

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 TI 5 206
2017 TI-07 9 61
2014 TI 6 179
2014 TI-04 0 14

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 TI 9 206
2017 TI-07 11 61
2014 TI 5 179

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 TI 8 206
2017 TI-06 7 82
2017 TI-07 11 61
2014 TI 9 179
2014 TI-06 13 77

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 TI 30 206
2017 TI-05 27 40
2017 TI-06 30 82
2017 TI-07 24 61
2014 TI 26 179
2014 TI-05 20 30
2014 TI-06 32 77
2014 TI-07 18 50

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 TI 13 206
2017 TI-05 12 40
2017 TI-06 11 82
2017 TI-07 11 61
2014 TI 6 179
2014 TI-06 7 77

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 TI 40 206
2017 TI-05 45 40
2017 TI-06 40 82
2017 TI-07 32 61
2014 TI 37 179
2014 TI-04 36 14
2014 TI-05 30 30
2014 TI-06 48 77
2014 TI-07 24 50

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 TI-05 0 40
2017 TI-06 0 82
2014 TI-04 0 14
2014 TI-05 0 30
2014 TI-07 0 50

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 TI 55 206
2017 TI-05 56 40
2017 TI-06 54 82
2017 TI-07 57 61
2014 TI 58 179
2014 TI-04 50 14
2014 TI-05 40 30
2014 TI-06 68 77
2014 TI-07 55 50

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 TI-05 0 40
2017 TI-06 0 82

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 13 206
2017 TI-05 15 40
2017 TI-06 12 82
2017 TI-07 16 61
2014 TI 12 179
2014 TI-04 0 14
2014 TI-05 20 30
2014 TI-06 8 77
2014 TI-07 15 50

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 97 3 241
2017 TI-04 100 0 10
2017 TI-05 96 4 47
2017 TI-06 97 3 97
2017 TI-07 96 4 71

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 15 19 22 7 9 22 5 47 23 1189
2017 TI-03 22 9 13 7 11 36 2 50 29 43
2017 TI-04 12 19 22 8 6 22 10 46 21 75
2017 TI-05 12 17 22 7 10 27 5 42 26 204
2017 TI-06 15 19 20 8 10 23 5 47 25 473
2017 TI-07 14 22 24 7 11 17 6 47 22 315
2017 TI-08 28 27 27 4 2 9 4 63 7 52
2014 TI 14 17 19 9 10 26 5 46 27 1055
2014 TI-03 12 25 12 5 7 30 8 60 20 40
2014 TI-04 11 16 16 11 4 32 9 46 26 90
2014 TI-05 13 14 23 11 10 26 3 38 30 209
2014 TI-06 11 15 19 8 15 26 5 39 33 369
2014 TI-07 16 21 17 8 7 25 6 54 22 279
2014 TI-08 39 23 11 10 4 12 2 71 16 52

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 25 32 21 7 7 7 1 62 15 1191
2017 TI-03 33 22 12 2 10 22 0 70 15 43
2017 TI-04 22 29 23 10 1 13 3 60 13 75
2017 TI-05 21 31 23 9 8 7 1 57 18 203
2017 TI-06 28 32 20 6 6 6 1 65 14 476
2017 TI-07 20 35 20 9 8 6 0 59 19 315
2017 TI-08 37 35 19 2 4 3 0 74 6 52
2014 TI 23 29 20 8 7 11 1 59 18 1054
2014 TI-03 28 40 8 7 2 15 0 79 12 40
2014 TI-04 29 27 21 7 2 13 1 65 10 90
2014 TI-05 19 23 27 10 9 12 1 48 22 209
2014 TI-06 19 28 20 10 11 10 2 53 24 369
2014 TI-07 25 33 21 7 5 10 0 64 13 278
2014 TI-08 49 30 10 4 0 6 2 85 4 52
2011 TI 23 34 21 9 7 6 0 61 17 1249
2011 TI-03 32 34 21 4 5 4 0 69 9 44
2011 TI-04 22 36 21 6 5 8 1 65 12 85
2011 TI-05 23 33 21 11 6 6 0 60 18 262
2011 TI-06 19 31 23 10 12 5 0 53 23 417
2011 TI-07 24 39 19 8 5 6 0 67 13 345
2011 TI-08 33 40 17 5 3 3 0 75 8 78
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 26 57 11 4 1 1 0 84 5 1192
2017 TI-03 35 49 10 4 2 0 0 83 6 43
2017 TI-04 20 63 9 4 3 0 1 84 7 75
2017 TI-05 29 57 8 2 1 2 0 88 4 204
2017 TI-06 25 55 13 5 1 0 0 81 6 476
2017 TI-07 25 62 9 2 0 1 0 88 2 315
2017 TI-08 37 44 13 2 0 0 4 84 2 52
2014 TI 26 58 11 3 1 0 1 85 4 1054
2014 TI-03 18 50 28 2 2 0 0 68 5 40
2014 TI-04 22 65 12 0 0 0 1 88 0 90
2014 TI-05 26 60 8 3 1 0 1 87 4 208
2014 TI-06 27 55 13 3 2 1 0 82 5 369
2014 TI-07 23 61 9 5 1 1 1 86 6 279
2014 TI-08 50 38 4 0 0 0 8 96 0 52
2011 TI 24 56 10 6 2 1 1 82 8 1251
2011 TI-03 23 52 9 9 2 5 0 79 12 44
2011 TI-04 20 57 14 6 2 0 1 78 8 85
2011 TI-05 20 64 12 3 1 1 0 85 3 262
2011 TI-06 24 57 11 7 1 0 0 81 9 419
2011 TI-07 26 54 10 6 2 1 1 81 8 345
2011 TI-08 40 49 1 1 3 0 6 95 4 78
2008 TI 25 56 10 5 2 1 1 83 7 1111
2008 TI-03 17 62 0 17 0 4 0 83 17 23
2008 TI-04 28 62 6 4 0 0 0 90 4 96
2008 TI-05 28 53 10 6 3 1 0 81 9 225
2008 TI-06 22 59 10 6 2 0 0 81 8 385
2008 TI-07 25 57 13 4 0 1 1 83 4 285
2008 TI-08 36 47 6 0 0 1 10 94 0 70

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 7 24 26 12 10 18 3 40 28 1187
2017 TI-03 2 24 15 13 13 28 4 39 39 43
2017 TI-04 11 26 22 12 14 10 5 44 30 75
2017 TI-05 6 25 25 10 11 21 1 41 27 203
2017 TI-06 7 23 24 14 8 20 3 40 29 472
2017 TI-07 5 25 30 12 12 13 4 35 29 314
2017 TI-08 14 32 25 4 4 13 8 59 10 52
2014 TI 6 21 23 15 17 15 3 33 38 1055
2014 TI-03 10 25 22 15 7 17 2 44 28 40
2014 TI-04 8 22 21 9 19 15 7 39 35 90
2014 TI-05 4 22 19 21 18 13 2 31 46 209
2014 TI-06 7 18 26 14 18 14 2 30 39 369
2014 TI-07 3 21 24 14 18 17 3 30 40 279
2014 TI-08 21 29 21 12 6 6 6 57 20 52
2011 TI 7 20 23 15 21 12 2 31 42 1253
2011 TI-03 14 14 29 18 2 20 2 36 27 44
2011 TI-04 7 21 33 12 15 10 1 32 31 85
2011 TI-05 5 26 27 20 8 13 2 36 33 263
2011 TI-06 6 15 18 14 35 10 2 23 57 419
2011 TI-07 6 20 24 14 20 13 2 31 40 346
2011 TI-08 15 26 26 10 5 11 6 50 18 78

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 41 39 11 4 2 4 0 83 6 1191
2017 TI-03 49 32 7 4 4 4 0 84 9 43
2017 TI-04 37 44 8 3 3 4 1 86 6 74
2017 TI-05 37 38 13 3 2 7 0 80 6 204
2017 TI-06 45 37 10 3 1 4 0 85 4 476
2017 TI-07 38 41 9 5 2 3 1 82 8 315
2017 TI-08 48 36 8 4 0 0 4 88 4 52
2014 TI 37 40 11 4 2 5 1 82 6 1054
2014 TI-03 40 40 10 2 2 5 0 84 5 40
2014 TI-04 31 47 13 2 1 4 1 83 3 90
2014 TI-05 31 44 13 6 3 3 0 77 9 209
2014 TI-06 40 38 10 4 2 5 1 83 7 369
2014 TI-07 39 39 11 4 1 5 1 82 6 278
2014 TI-08 46 36 2 2 0 4 10 95 2 52
2011 TI 32 41 12 7 4 4 1 76 11 1253
2011 TI-03 34 43 12 5 2 4 0 81 7 44
2011 TI-04 25 40 15 9 6 4 1 68 16 85
2011 TI-05 24 48 11 8 5 5 0 76 13 263
2011 TI-06 35 36 12 8 5 4 0 74 14 419
2011 TI-07 33 43 13 5 2 3 1 78 8 346
2011 TI-08 46 34 9 1 1 1 8 87 3 78
2008 TI 30 43 13 6 3 5 1 77 9 1110
2008 TI-03 29 36 15 8 0 12 0 74 9 23
2008 TI-04 30 45 13 8 1 3 0 77 9 96
2008 TI-05 25 46 13 7 3 7 0 76 10 225
2008 TI-06 29 44 12 6 5 4 0 76 11 385
2008 TI-07 32 43 14 5 1 4 1 79 6 285
2008 TI-08 41 38 9 1 0 1 10 88 2 70

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 27 37 15 7 5 8 0 70 13 1188
2017 TI-03 41 21 5 11 8 14 0 72 23 43
2017 TI-04 22 36 19 8 6 8 1 64 15 75
2017 TI-05 21 37 18 5 6 13 0 67 13 204
2017 TI-06 30 35 15 8 4 8 0 71 13 473
2017 TI-07 25 43 14 9 5 4 0 71 15 314
2017 TI-08 41 41 12 2 2 0 2 84 4 51
2014 TI 24 34 15 8 8 10 1 65 18 1055
2014 TI-03 33 30 15 7 0 15 0 74 9 40
2014 TI-04 20 34 20 9 5 10 1 61 17 90
2014 TI-05 14 29 21 14 13 9 0 48 30 209
2014 TI-06 22 34 16 8 9 11 1 63 19 369
2014 TI-07 30 39 11 5 6 7 1 75 12 279
2014 TI-08 40 40 4 0 2 4 10 93 2 52
2011 TI 23 37 15 10 8 6 1 65 19 1250
2011 TI-03 23 42 16 7 5 7 0 70 13 43
2011 TI-04 22 36 15 11 11 5 1 61 23 84
2011 TI-05 16 40 21 9 6 8 0 61 16 263
2011 TI-06 23 32 15 13 11 6 0 58 26 418
2011 TI-07 25 41 14 8 5 7 0 71 14 346
2011 TI-08 40 34 12 4 3 0 8 81 7 78
2008 TI 28 36 14 11 6 4 1 67 18 1112
2008 TI-03 44 20 18 14 0 4 0 66 15 23
2008 TI-04 26 39 20 8 6 2 0 66 14 96
2008 TI-05 25 37 16 11 5 5 0 66 17 225
2008 TI-06 26 32 17 12 9 4 0 60 22 386
2008 TI-07 30 38 9 11 6 4 1 72 18 285
2008 TI-08 40 36 9 1 3 1 10 85 5 70
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 10 90 1190
2017 TI-03 11 89 43
2017 TI-04 11 89 75
2017 TI-05 10 90 203
2017 TI-06 10 90 475
2017 TI-07 9 91 314
2017 TI-08 10 90 52
2014 TI 10 90 1050
2014 TI-04 8 92 90
2014 TI-05 9 91 208
2014 TI-06 14 86 367
2014 TI-07 6 94 277

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 TI 33 116
2017 TI-05 32 21
2017 TI-06 31 48
2017 TI-07 35 29
2014 TI 27 100
2014 TI-06 22 51
2014 TI-07 47 15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 TI 85 116
2017 TI-05 91 21
2017 TI-06 85 48
2017 TI-07 79 29
2014 TI 84 100
2014 TI-05 83 19
2014 TI-06 88 51
2014 TI-07 73 15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 TI-05 0 21
2017 TI-06 0 48
2014 TI-05 0 19
2014 TI-06 0 51
2014 TI-07 0 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 TI 0 116
2017 TI-05 0 21
2017 TI-06 0 48
2017 TI-07 0 29
2014 TI 0 100
2014 TI-05 0 19
2014 TI-06 0 51
2014 TI-07 0 15

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 TI 5 116
2017 TI-07 0 29
2014 TI 7 100

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 TI 10 116
2017 TI-05 0 21
2017 TI-06 15 48
2014 TI 8 100

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 5 116
2017 TI-05 0 21
2014 TI 7 100

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 TI 23 116
2017 TI-05 28 21
2017 TI-06 10 48
2017 TI-07 35 29
2014 TI 9 100

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 TI 23 116
2017 TI-05 24 21
2017 TI-06 15 48
2017 TI-07 31 29
2014 TI 16 100

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 TI 14 116
2017 TI-07 17 29
2014 TI 6 100
2014 TI-05 0 19

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 TI 5 116
2017 TI-05 0 21
2014 TI-06 0 51

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 TI 20 116
2017 TI-05 32 21
2017 TI-06 19 48
2014 TI 19 100
2014 TI-05 32 19
2014 TI-06 12 51
2014 TI-07 33 15

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 TI 33 116
2017 TI-05 24 21
2017 TI-06 44 48
2017 TI-07 38 29
2014 TI 24 100
2014 TI-06 26 51
2014 TI-07 33 15

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 TI-06 0 48
2017 TI-07 0 29
2014 TI-07 0 15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 TI-05 0 21
2017 TI-07 0 29

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 TI 14 116
2017 TI-06 21 48
2014 TI 6 100
2014 TI-05 0 19

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 TI 19 116
2017 TI-05 24 21
2017 TI-06 19 48
2017 TI-07 21 29
2014 TI 18 100
2014 TI-05 26 19
2014 TI-06 16 51

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 TI 0 116
2017 TI-05 0 21
2017 TI-06 0 48
2017 TI-07 0 29

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 TI 12 116
2017 TI-05 24 21
2017 TI-06 10 48
2014 TI 19 100
2014 TI-06 18 51

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 TI 0 116
2017 TI-05 0 21
2017 TI-06 0 48
2017 TI-07 0 29
2014 TI 0 100
2014 TI-05 0 19
2014 TI-06 0 51
2014 TI-07 0 15

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 22 116
2017 TI-06 25 48
2017 TI-07 21 29
2014 TI 39 100
2014 TI-05 26 19
2014 TI-06 47 51
2014 TI-07 33 15

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 TI 34 116
2017 TI-05 47 21
2017 TI-06 35 48
2017 TI-07 27 29
2014 TI 45 100
2014 TI-05 58 19
2014 TI-06 43 51
2014 TI-07 46 15

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 TI 16 116
2017 TI-06 19 48
2014 TI 18 100
2014 TI-06 16 51

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 TI 10 116
2017 TI-05 0 21
2017 TI-06 12 48
2014 TI 14 100
2014 TI-06 16 51

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 TI 22 116
2017 TI-06 31 48
2017 TI-07 17 29
2014 TI 31 100
2014 TI-05 32 19
2014 TI-06 37 51

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 TI 8 116
2014 TI 7 100
2014 TI-06 12 51
2014 TI-07 0 15

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 TI 16 116
2017 TI-06 19 48
2014 TI 29 100
2014 TI-05 36 19
2014 TI-06 33 51

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 TI 6 116
2014 TI-05 0 19

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 TI-05 0 21
2017 TI-07 0 29
2014 TI 13 100
2014 TI-06 12 51

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 TI 51 116
2017 TI-05 48 21
2017 TI-06 44 48
2017 TI-07 66 29
2014 TI 28 100
2014 TI-05 27 19
2014 TI-06 23 51
2014 TI-07 47 15

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 TI 6 98
2017 TI-05 0 18
2014 TI-05 0 12

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 TI 8 98
2014 TI-05 0 12
2014 TI-06 0 34

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 TI-06 0 39
2017 TI-07 0 25
2014 TI-05 0 12
2014 TI-06 0 34

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 TI-05 0 18
2017 TI-07 0 25
2014 TI-05 0 12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 TI-05 0 18
2014 TI-05 0 12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 TI-05 0 18
2014 TI-05 0 12

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 TI 6 98
2017 TI-06 0 39
2014 TI 11 71

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 TI 6 98
2014 TI 11 71

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 TI 24 98
2017 TI-06 28 39
2017 TI-07 20 25
2014 TI 23 71
2014 TI-06 23 34

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 TI 5 98
2017 TI-05 0 18
2014 TI 10 71
2014 TI-05 0 12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 TI 49 98
2017 TI-05 66 18
2017 TI-06 46 39
2017 TI-07 44 25
2014 TI 50 71
2014 TI-05 58 12
2014 TI-06 56 34
2014 TI-07 39 13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 TI-05 0 18
2014 TI-06 0 34
2014 TI-07 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 TI 66 98
2017 TI-05 67 18
2017 TI-06 64 39
2017 TI-07 64 25
2014 TI 74 71
2014 TI-05 67 12
2014 TI-06 73 34
2014 TI-07 85 13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 TI-07 0 25

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 TI 7 98
2017 TI-05 0 18
2014 TI 19 71
2014 TI-06 15 34

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 95 5 116
2017 TI-05 95 5 21
2017 TI-06 94 6 48
2017 TI-07 97 3 29

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 15 19 23 4 5 27 7 51 13 1192
2017 TI-03 20 15 13 5 7 38 2 59 19 43
2017 TI-04 13 22 26 5 7 22 5 48 17 75
2017 TI-05 11 16 22 7 4 32 8 45 18 204
2017 TI-06 15 17 24 4 5 29 7 50 13 475
2017 TI-07 15 23 24 3 5 25 6 54 11 315
2017 TI-08 35 19 23 4 6 9 4 63 11 52
2014 TI 13 16 24 3 6 31 7 47 14 1054
2014 TI-03 15 15 20 2 5 32 10 52 13 40
2014 TI-04 11 20 24 4 3 32 5 50 12 90
2014 TI-05 11 12 29 6 3 32 7 38 14 209
2014 TI-06 11 14 25 2 11 31 7 40 20 368
2014 TI-07 13 19 22 2 3 34 8 55 8 279
2014 TI-08 37 25 13 2 4 17 2 76 7 52

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 27 31 20 4 4 11 2 67 10 1190
2017 TI-03 31 21 12 5 7 24 0 69 15 43
2017 TI-04 18 33 26 4 4 13 1 61 9 75
2017 TI-05 23 30 22 6 5 12 2 62 13 203
2017 TI-06 32 30 18 4 4 10 3 70 9 474
2017 TI-07 22 35 22 4 4 13 1 65 9 315
2017 TI-08 45 31 11 4 6 3 0 78 10 52
2014 TI 24 28 23 3 5 14 2 63 10 1054
2014 TI-03 25 38 20 2 0 15 0 74 3 40
2014 TI-04 21 32 23 3 3 17 1 64 8 90
2014 TI-05 20 26 29 5 3 16 1 55 10 209
2014 TI-06 24 24 22 3 10 15 2 58 16 369
2014 TI-07 24 33 23 2 2 14 2 68 5 278
2014 TI-08 45 30 12 4 2 6 2 81 6 52
2011 TI 27 35 18 7 5 7 0 67 13 1252
2011 TI-03 30 46 12 4 2 7 0 81 7 44
2011 TI-04 27 34 16 9 2 9 2 68 13 86
2011 TI-05 26 36 21 6 4 6 0 67 11 262
2011 TI-06 24 33 18 9 9 6 0 60 20 419
2011 TI-07 29 36 19 5 3 7 0 70 9 345
2011 TI-08 42 33 14 4 3 4 0 79 7 78
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 23 25 21 14 16 0 1 49 30 1191
2017 TI-03 23 29 16 5 23 2 2 54 29 43
2017 TI-04 12 20 29 20 17 0 1 33 37 75
2017 TI-05 11 22 25 17 24 0 1 34 41 204
2017 TI-06 26 27 19 14 13 0 1 54 27 475
2017 TI-07 27 25 20 11 15 1 0 53 27 314
2017 TI-08 30 25 17 13 12 0 2 56 26 52

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 17 28 27 17 10 0 0 46 27 1190
2017 TI-03 35 33 21 11 0 0 0 68 11 43
2017 TI-04 24 28 25 17 5 0 1 53 22 75
2017 TI-05 8 24 26 23 16 1 1 33 40 204
2017 TI-06 19 29 27 15 9 0 0 48 25 476
2017 TI-07 17 29 28 16 10 0 0 47 25 313
2017 TI-08 6 23 42 18 11 0 0 29 29 52

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 27 34 21 11 6 1 1 62 17 1183
2017 TI-03 45 29 19 7 0 0 0 75 7 43
2017 TI-04 35 45 11 0 7 0 3 82 7 75
2017 TI-05 20 33 23 13 9 1 1 54 22 201
2017 TI-06 31 33 21 9 5 0 1 64 15 473
2017 TI-07 24 35 21 12 6 1 0 60 19 312
2017 TI-08 8 27 42 19 4 0 0 35 23 52

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 21 23 22 17 15 1 1 45 32 1189
2017 TI-03 28 26 17 19 8 0 2 55 28 43
2017 TI-04 18 23 23 21 14 1 0 41 36 75
2017 TI-05 15 20 27 17 20 0 1 36 37 203
2017 TI-06 26 24 20 14 14 1 1 51 29 475
2017 TI-07 19 24 23 18 13 2 1 45 32 314
2017 TI-08 10 27 23 25 16 0 0 37 41 52

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 49 28 12 3 2 0 6 82 5 1189
2017 TI-03 58 23 8 4 0 0 7 87 4 43
2017 TI-04 45 39 5 1 1 0 8 91 3 75
2017 TI-05 41 26 17 4 2 1 9 74 7 204
2017 TI-06 58 26 8 2 2 0 3 88 4 476
2017 TI-07 41 32 15 5 2 0 6 77 7 313
2017 TI-08 38 25 23 8 4 0 2 65 12 52

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 32 33 19 9 6 0 1 66 15 1189
2017 TI-03 40 29 10 11 10 0 0 69 21 43
2017 TI-04 30 36 21 4 8 0 2 67 12 75
2017 TI-05 20 31 27 11 9 0 1 52 21 204
2017 TI-06 39 34 14 8 4 1 0 74 12 473
2017 TI-07 30 32 22 10 6 0 0 62 16 314
2017 TI-08 29 35 27 8 2 0 0 64 10 52

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 24 33 23 12 5 1 1 58 18 1188
2017 TI-03 30 23 28 7 2 0 11 59 10 43
2017 TI-04 26 34 25 6 6 1 0 62 13 75
2017 TI-05 24 29 26 10 6 2 2 55 17 203
2017 TI-06 25 34 21 14 4 1 1 61 18 473
2017 TI-07 21 33 25 13 7 1 1 55 20 314
2017 TI-08 19 46 19 12 2 2 0 67 14 52

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 19 34 23 14 8 1 2 54 23 1188
2017 TI-03 27 35 15 13 0 0 11 69 15 43
2017 TI-04 20 40 22 9 7 0 3 61 16 75
2017 TI-05 16 35 23 16 7 3 1 53 23 203
2017 TI-06 21 32 23 14 9 0 1 53 23 473
2017 TI-07 16 35 23 15 9 1 1 52 24 314
2017 TI-08 10 44 21 17 8 0 0 54 25 52

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 22 34 23 12 8 0 1 57 20 1190
2017 TI-03 31 18 34 11 7 0 0 49 18 43
2017 TI-04 25 39 17 9 7 0 3 66 16 75
2017 TI-05 23 34 22 12 6 1 2 59 18 204
2017 TI-06 23 33 23 12 8 0 1 57 20 474
2017 TI-07 17 36 24 12 10 1 0 53 22 314
2017 TI-08 24 38 17 13 8 0 0 62 21 52

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 20 32 23 14 9 1 1 53 24 1189
2017 TI-03 35 34 25 6 0 0 0 69 6 43
2017 TI-04 32 39 16 6 5 1 0 72 12 75
2017 TI-05 13 37 26 11 10 0 2 51 22 204
2017 TI-06 20 28 24 16 10 1 1 49 27 473
2017 TI-07 19 31 21 16 10 2 1 52 27 315
2017 TI-08 10 36 23 19 10 0 2 47 29 52

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 48 28 13 7 4 0 1 77 10 1193
2017 TI-03 48 22 17 13 0 0 0 70 13 43
2017 TI-04 47 25 20 5 3 0 0 72 8 75
2017 TI-05 35 32 15 9 7 0 1 68 17 204
2017 TI-06 52 26 10 6 4 0 1 80 10 476
2017 TI-07 50 29 11 6 2 0 1 80 8 315
2017 TI-08 52 35 8 4 2 0 0 87 6 52

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 64 17 8 5 4 1 2 83 9 1189
2017 TI-03 72 13 4 7 2 0 2 86 10 43
2017 TI-04 63 22 4 4 4 0 3 87 8 74
2017 TI-05 59 19 9 5 6 1 1 80 11 203
2017 TI-06 65 17 8 4 3 1 2 84 7 474
2017 TI-07 62 17 8 5 5 1 2 81 10 315
2017 TI-08 73 15 2 4 4 0 2 90 8 52

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 52 29 11 4 3 0 1 82 7 1191
2017 TI-03 63 22 11 0 2 0 2 87 2 43
2017 TI-04 57 29 4 4 4 0 1 87 8 75
2017 TI-05 52 28 9 4 4 0 1 82 9 204
2017 TI-06 51 30 13 3 3 0 1 81 6 475
2017 TI-07 51 30 11 4 3 0 0 82 7 314
2017 TI-08 52 36 4 2 4 0 2 90 6 52

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 55 22 11 5 5 0 1 79 10 1191
2017 TI-03 55 19 13 6 5 0 2 76 11 42
2017 TI-04 57 18 14 5 4 0 1 77 10 75
2017 TI-05 52 24 11 5 7 1 0 77 12 204
2017 TI-06 58 22 9 5 5 0 1 81 9 476
2017 TI-07 53 23 11 6 5 0 1 77 12 315
2017 TI-08 55 25 8 4 4 2 2 84 8 51

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 51 10 4 2 1 0 31 90 4 1191
2017 TI-03 64 6 0 2 0 0 27 97 3 43
2017 TI-04 57 7 4 0 2 0 30 92 2 75
2017 TI-05 53 5 1 1 1 0 38 95 3 202
2017 TI-06 52 7 3 0 0 0 37 94 1 476
2017 TI-07 47 16 7 5 2 1 22 82 9 315
2017 TI-08 33 36 19 6 4 0 2 71 10 52

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 51 27 13 4 1 1 3 81 5 1179
2017 TI-03 59 22 12 4 0 0 2 83 4 43
2017 TI-04 43 28 19 3 3 0 5 75 6 75
2017 TI-05 43 28 16 6 2 1 4 75 9 199
2017 TI-06 52 25 12 4 2 1 4 81 6 470
2017 TI-07 55 27 11 3 1 1 3 84 4 313
2017 TI-08 48 40 10 0 0 0 2 90 0 52

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 68 18 5 3 2 1 3 90 5 1191
2017 TI-03 60 17 8 8 0 2 4 82 9 43
2017 TI-04 56 22 8 4 6 0 5 82 10 75
2017 TI-05 62 21 7 2 3 0 4 87 6 204
2017 TI-06 73 17 5 2 1 0 3 93 3 475
2017 TI-07 70 18 4 3 2 1 2 91 5 314
2017 TI-08 75 19 2 0 2 0 2 96 2 52

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 50 31 12 3 2 1 2 83 4 1188
2017 TI-03 50 27 19 0 2 0 2 78 2 43
2017 TI-04 47 28 16 0 3 1 5 80 3 75
2017 TI-05 35 36 15 7 2 1 4 74 10 204
2017 TI-06 53 31 12 1 1 0 2 86 2 473
2017 TI-07 54 28 9 3 2 1 2 85 6 313
2017 TI-08 48 42 2 2 4 0 2 92 6 52

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 12 32 38 12 5 1 0 44 18 1192
2017 TI-03 23 35 32 6 4 0 0 58 10 43
2017 TI-04 14 37 32 8 7 3 0 52 15 75
2017 TI-05 7 27 38 20 8 0 0 34 28 204
2017 TI-06 13 36 35 11 5 0 1 49 15 475
2017 TI-07 11 28 43 12 5 1 0 39 18 315
2017 TI-08 8 27 48 12 6 0 0 34 18 52

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 7 17 40 25 11 0 1 36 24 1190
2017 TI-03 0 24 28 21 24 2 0 46 25 43
2017 TI-04 11 9 36 31 11 0 3 42 21 75
2017 TI-05 7 22 39 22 9 1 0 32 29 203
2017 TI-06 6 16 38 28 12 0 0 40 22 475
2017 TI-07 7 15 45 23 9 0 0 32 23 314
2017 TI-08 11 13 46 25 4 0 0 29 25 52

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 17 36 23 10 8 7 0 56 19 1188
2017 TI-03 14 25 21 10 11 18 0 48 26 43
2017 TI-04 12 36 25 8 9 8 1 53 19 75
2017 TI-05 21 41 15 9 8 6 0 65 18 201
2017 TI-06 18 32 25 11 8 6 0 53 21 476
2017 TI-07 13 41 23 9 8 6 0 58 17 313
2017 TI-08 35 25 25 10 4 2 0 61 14 52

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 18 36 20 14 11 2 0 54 25 1187
2017 TI-03 34 19 18 9 16 4 0 56 26 41
2017 TI-04 17 37 20 14 9 3 0 56 24 75
2017 TI-05 18 34 16 15 16 0 0 52 31 203
2017 TI-06 17 36 22 14 9 1 0 54 23 473
2017 TI-07 12 41 20 14 10 3 0 54 25 315
2017 TI-08 31 33 23 8 4 2 0 65 12 52
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 17 83 1186
2017 TI-03 24 76 43
2017 TI-04 17 83 75
2017 TI-05 24 76 203
2017 TI-06 18 82 472
2017 TI-07 13 87 313
2014 TI 14 86 1052
2014 TI-04 17 83 90
2014 TI-05 16 84 208
2014 TI-06 16 84 367
2014 TI-07 10 90 279

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 TI 70 30 197
2017 TI-04 85 15 13
2017 TI-05 71 29 49
2017 TI-06 64 36 83
2017 TI-07 74 26 39
2014 TI 63 37 147
2014 TI-04 62 38 15
2014 TI-05 50 50 34
2014 TI-06 66 34 59
2014 TI-07 73 27 29

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 38 41 8 10 3 1 0 79 13 136
2017 TI-04 9 64 9 18 0 0 0 73 18 11
2017 TI-05 40 29 8 14 8 0 0 70 22 35
2017 TI-06 48 34 8 9 0 2 0 83 10 53
2017 TI-07 42 40 11 7 0 0 0 83 7 29
2014 TI 36 38 11 8 6 1 1 75 14 91
2014 TI-05 18 47 12 12 12 0 0 65 24 17
2014 TI-06 36 33 13 8 5 3 3 73 13 39
2014 TI-07 43 52 0 5 0 0 0 95 5 21
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 29 28 19 11 7 5 0 31 69 1192
2017 TI-03 35 12 18 4 15 14 2 41 59 43
2017 TI-04 27 29 24 9 10 1 0 27 73 75
2017 TI-05 24 23 25 15 11 2 0 25 75 204
2017 TI-06 31 31 17 9 5 6 1 34 66 475
2017 TI-07 28 30 19 11 7 5 0 30 70 315
2017 TI-08 28 37 17 12 4 2 0 29 71 52

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 TI 9 776
2017 TI-03 12 23
2017 TI-04 15 54
2017 TI-05 11 150
2017 TI-06 6 292
2017 TI-07 9 206
2017 TI-08 6 36

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 TI 24 776
2017 TI-03 45 23
2017 TI-04 26 54
2017 TI-05 28 150
2017 TI-06 21 292
2017 TI-07 25 206
2017 TI-08 17 36

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 TI 10 776
2017 TI-03 9 23
2017 TI-04 7 54
2017 TI-05 18 150
2017 TI-06 6 292
2017 TI-07 11 206
2017 TI-08 8 36

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 TI 58 776
2017 TI-03 39 23
2017 TI-04 50 54
2017 TI-05 49 150
2017 TI-06 62 292
2017 TI-07 60 206
2017 TI-08 75 36

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 TI 3 776
2017 TI-03 9 23
2017 TI-04 2 54
2017 TI-05 4 150
2017 TI-06 3 292
2017 TI-07 3 206
2017 TI-08 0 36

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 TI 40 776
2017 TI-03 49 23
2017 TI-04 41 54
2017 TI-05 53 150
2017 TI-06 35 292
2017 TI-07 37 206
2017 TI-08 34 36

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 TI 11 48 18 9 3 10 769
2017 TI-03 4 20 25 22 16 13 23
2017 TI-04 4 51 17 13 6 9 53
2017 TI-05 5 39 26 12 5 14 149
2017 TI-06 14 52 16 8 2 8 291
2017 TI-07 12 54 16 6 2 9 203
2017 TI-08 14 53 14 5 0 14 36

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 7 21 22 14 24 3 10 32 44 783
2017 TI-03 16 12 26 18 24 0 4 29 45 23
2017 TI-04 9 11 26 21 17 6 11 24 45 54
2017 TI-05 6 20 17 13 33 1 10 29 52 151
2017 TI-06 8 20 26 13 21 3 10 32 38 295
2017 TI-07 6 26 17 14 24 5 8 36 45 209
2017 TI-08 5 17 33 6 23 0 17 27 34 36

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 TI 4 12 18 16 37 3 10 18 61 784
2017 TI-03 4 8 20 26 42 0 0 12 68 23
2017 TI-04 4 7 15 13 43 2 16 13 68 54
2017 TI-05 3 6 14 17 50 1 8 10 74 151
2017 TI-06 4 13 19 16 31 3 12 21 56 295
2017 TI-07 3 17 18 14 35 5 8 22 57 210
2017 TI-08 5 14 19 14 31 3 14 24 53 36
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