2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - SO

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 13 57 9 14 7 0 0 70 21 182
2017 SO-00 10 60 0 30 0 0 0 70 30 10
2017 SO-03 14 42 11 17 15 0 0 56 33 38
2017 SO-04 12 62 3 19 4 0 0 73 23 34
2017 SO-05 46 37 0 15 2 0 0 83 17 18
2017 SO-06 0 56 26 15 3 0 0 56 18 15
2017 SO-07 0 84 14 3 0 0 0 84 3 16
2017 SO-08 0 73 0 18 9 0 0 73 27 11
2017 SO-10 0 78 0 11 11 0 0 78 22 11
2014 SO 23 55 8 12 3 0 0 78 15 318
2014 SO-02 39 39 10 13 0 0 0 77 13 12
2014 SO-03 29 54 10 4 3 0 0 83 7 75
2014 SO-04 25 63 4 5 3 0 0 88 8 60
2014 SO-05 25 43 6 23 3 0 0 68 26 35
2014 SO-06 38 50 3 3 6 0 0 88 9 20
2014 SO-07 22 52 11 15 0 0 0 74 15 28
2014 SO-08 20 53 7 13 7 0 0 73 20 15
2014 SO-10 5 32 18 45 0 0 0 36 45 12
2011 SO 28 50 7 10 5 0 0 78 15 553
2011 SO-01 23 56 13 4 4 0 0 78 9 24
2011 SO-02 37 43 7 11 0 0 3 82 11 30
2011 SO-03 28 55 10 4 3 0 0 83 6 106
2011 SO-04 37 43 2 11 7 0 0 80 18 112
2011 SO-05 25 45 14 11 5 0 0 69 17 62
2011 SO-06 18 60 2 14 7 0 0 77 21 45
2011 SO-07 20 71 2 5 2 0 0 90 7 41
2011 SO-08 16 53 5 11 16 0 0 68 26 19
2011 SO-09 18 32 0 32 18 0 0 50 50 22
2011 SO-10 17 56 26 0 0 0 0 74 0 12
2011 SO-11 25 37 11 21 5 0 0 63 27 19
2008 SO 27 53 8 11 2 0 0 80 12 368
2008 SO-01 10 55 14 14 7 0 0 65 21 16
2008 SO-02 32 41 8 15 4 0 0 73 19 27
2008 SO-03 25 57 9 8 1 0 0 82 8 78
2008 SO-04 31 53 5 10 2 0 0 83 12 62
2008 SO-05 37 39 12 9 1 0 0 77 11 33
2008 SO-06 22 60 9 9 0 0 0 81 9 33
2008 SO-07 15 66 7 11 0 0 0 81 11 27
2008 SO-08 24 52 5 19 0 0 0 76 19 21
2008 SO-09 18 53 6 18 6 0 0 71 24 17
2008 SO-10 29 53 0 12 6 0 0 82 18 17
2008 SO-11 33 53 0 7 7 0 0 87 13 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 52 34 7 5 3 0 0 86 8 182
2017 SO-00 50 20 10 20 0 0 0 70 20 10
2017 SO-03 49 37 4 6 4 0 0 86 10 38
2017 SO-04 46 37 10 7 0 0 0 83 7 34
2017 SO-05 60 37 2 0 0 0 0 98 0 18
2017 SO-06 41 41 11 0 8 0 0 82 8 15
2017 SO-07 57 34 7 0 3 0 0 91 3 16
2017 SO-08 55 45 0 0 0 0 0 100 0 11
2017 SO-10 67 33 0 0 0 0 0 100 0 11
2014 SO 59 27 7 3 2 0 2 88 5 319
2014 SO-02 52 19 19 10 0 0 0 71 10 12
2014 SO-03 57 31 5 1 3 0 2 91 4 75
2014 SO-04 59 28 7 4 2 0 0 88 5 60
2014 SO-05 65 18 9 3 3 0 2 84 6 35
2014 SO-06 82 12 6 0 0 0 0 94 0 20
2014 SO-07 65 26 4 4 0 2 0 92 4 28
2014 SO-08 47 40 7 7 0 0 0 87 7 15
2014 SO-10 73 9 9 0 0 0 9 90 0 12
2011 SO 58 25 7 5 3 1 2 85 8 553
2011 SO-01 59 13 17 4 7 0 0 72 11 24
2011 SO-02 56 21 13 7 4 0 0 77 11 30
2011 SO-03 59 30 3 5 1 1 2 91 6 106
2011 SO-04 54 31 8 4 2 1 1 86 6 112
2011 SO-05 58 22 7 10 0 0 3 82 10 62
2011 SO-06 62 29 7 2 0 0 0 91 2 44
2011 SO-07 66 20 0 5 2 2 5 92 8 41
2011 SO-08 53 11 11 0 16 5 5 71 18 19
2011 SO-09 41 27 23 5 5 0 0 68 9 22
2011 SO-10 83 0 9 0 9 0 0 83 9 12
2011 SO-11 52 48 0 0 0 0 0 100 0 19
2008 SO 63 24 6 5 2 0 2 88 6 368
2008 SO-01 48 31 7 7 7 0 0 79 14 16
2008 SO-02 59 22 0 15 4 0 0 81 19 27
2008 SO-03 65 28 3 3 1 0 0 93 5 78
2008 SO-04 65 22 10 2 0 0 2 88 2 62
2008 SO-05 64 22 3 6 5 0 0 86 11 33
2008 SO-06 61 32 0 3 0 3 0 97 3 33
2008 SO-07 49 33 7 4 0 0 7 88 4 27
2008 SO-08 71 14 10 5 0 0 0 86 5 21
2008 SO-09 76 6 18 0 0 0 0 82 0 17
2008 SO-10 64 6 6 12 0 0 12 79 14 17
2008 SO-11 67 20 7 0 0 0 7 93 0 15

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 59 23 3 7 7 0 1 83 14 182
2017 SO-00 50 0 0 50 0 0 0 50 50 10
2017 SO-03 63 29 3 0 6 0 0 91 6 38
2017 SO-04 60 23 0 10 7 0 0 83 17 34
2017 SO-05 54 31 2 0 6 0 6 91 7 18
2017 SO-06 64 11 8 0 15 3 0 77 16 15
2017 SO-07 53 41 7 0 0 0 0 93 0 16
2017 SO-08 45 45 0 9 0 0 0 91 9 11
2017 SO-10 96 0 4 0 0 0 0 96 0 11
2014 SO 62 24 4 4 3 0 2 88 8 318
2014 SO-02 52 29 0 0 19 0 0 81 19 12
2014 SO-03 65 23 2 1 7 0 1 89 9 75
2014 SO-04 65 26 4 2 2 0 3 93 4 60
2014 SO-05 56 32 6 6 0 0 0 87 6 34
2014 SO-06 85 6 9 0 0 0 0 91 0 20
2014 SO-07 65 28 4 4 0 0 0 93 4 28
2014 SO-08 53 27 0 13 0 0 7 86 14 15
2014 SO-10 73 0 9 9 0 0 9 80 10 12
2011 SO 63 22 7 4 2 0 2 87 6 553
2011 SO-01 50 22 13 9 7 0 0 72 15 24
2011 SO-02 60 18 9 11 0 0 3 80 11 30
2011 SO-03 67 21 5 1 2 1 4 92 3 106
2011 SO-04 67 18 7 4 2 0 3 87 6 112
2011 SO-05 63 19 12 5 0 0 1 83 5 62
2011 SO-06 67 26 7 0 0 0 0 93 0 45
2011 SO-07 68 25 0 3 0 0 5 97 3 40
2011 SO-08 53 21 5 0 16 0 5 78 17 19
2011 SO-09 50 23 18 5 0 0 5 76 5 22
2011 SO-10 74 17 9 0 0 0 0 91 0 12
2011 SO-11 68 16 0 5 11 0 0 84 16 19
2008 SO 67 22 5 4 1 0 1 90 6 368
2008 SO-01 48 24 0 28 0 0 0 72 28 16
2008 SO-02 59 22 8 4 8 0 0 81 12 27
2008 SO-03 70 18 5 6 0 0 0 89 6 77
2008 SO-04 76 15 5 2 2 0 0 92 3 63
2008 SO-05 80 19 1 0 0 0 0 99 0 33
2008 SO-06 66 31 0 3 0 0 0 97 3 33
2008 SO-07 40 45 4 4 0 0 7 92 4 27
2008 SO-08 76 10 10 5 0 0 0 86 5 21
2008 SO-09 71 18 12 0 0 0 0 88 0 17
2008 SO-10 58 24 0 6 0 0 12 93 7 17
2008 SO-11 67 13 7 0 7 0 7 86 7 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 21 42 9 21 8 0 0 62 28 182
2017 SO-00 30 30 10 30 0 0 0 60 30 10
2017 SO-03 33 22 9 30 7 0 0 55 37 38
2017 SO-04 23 34 19 17 7 0 0 57 24 34
2017 SO-05 27 40 9 19 6 0 0 67 25 18
2017 SO-06 3 64 0 26 8 0 0 67 33 15
2017 SO-07 7 36 20 27 9 0 0 43 36 16
2017 SO-08 9 55 0 9 27 0 0 64 36 11
2017 SO-10 4 74 0 11 11 0 0 78 22 11
2014 SO 31 37 9 14 9 0 0 67 24 319
2014 SO-02 48 23 0 19 10 0 0 71 29 12
2014 SO-03 33 38 16 9 5 0 0 70 14 75
2014 SO-04 42 32 3 11 12 0 0 74 23 60
2014 SO-05 26 31 5 23 15 0 0 57 38 35
2014 SO-06 35 35 6 21 3 0 0 71 24 20
2014 SO-07 32 39 11 11 7 0 0 70 19 28
2014 SO-08 20 20 13 27 20 0 0 40 47 15
2014 SO-10 27 55 0 9 9 0 0 82 18 12
2011 SO 30 42 10 12 6 0 1 72 18 554
2011 SO-01 22 43 18 9 4 4 0 67 13 24
2011 SO-02 24 54 14 4 5 0 0 78 8 30
2011 SO-03 38 36 9 10 6 0 1 75 16 106
2011 SO-04 40 30 6 14 10 0 0 70 24 112
2011 SO-05 26 49 11 8 6 0 0 74 14 62
2011 SO-06 13 53 9 15 9 0 0 66 24 45
2011 SO-07 17 51 10 15 5 0 2 70 20 41
2011 SO-08 21 42 26 5 5 0 0 63 11 19
2011 SO-09 14 50 5 23 9 0 0 64 32 22
2011 SO-10 30 52 0 17 0 0 0 83 17 12
2011 SO-11 32 41 16 5 5 0 0 73 11 19

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 7 33 11 30 19 0 0 40 49 182
2017 SO-00 10 30 0 20 40 0 0 40 60 10
2017 SO-03 3 28 7 35 27 0 0 31 62 38
2017 SO-04 8 36 20 24 11 0 0 44 36 34
2017 SO-05 2 46 19 15 19 0 0 48 33 18
2017 SO-06 11 33 0 30 26 0 0 44 56 15
2017 SO-07 7 36 0 50 7 0 0 43 57 16
2017 SO-08 0 45 27 9 18 0 0 45 27 11
2017 SO-10 8 15 0 44 33 0 0 24 76 11
2014 SO 10 29 16 27 17 0 1 39 45 319
2014 SO-02 19 10 0 61 10 0 0 29 71 12
2014 SO-03 12 37 15 22 14 0 0 49 36 75
2014 SO-04 7 34 19 24 16 0 0 41 40 60
2014 SO-05 8 28 25 22 18 0 0 35 40 35
2014 SO-06 3 41 6 41 9 0 0 44 50 20
2014 SO-07 7 35 13 15 26 0 4 44 42 28
2014 SO-08 13 13 7 53 13 0 0 27 67 15
2014 SO-10 14 27 27 23 9 0 0 41 32 12
2011 SO 18 34 15 21 11 0 0 52 33 551
2011 SO-01 29 33 22 17 0 0 0 61 17 24
2011 SO-02 20 40 7 25 9 0 0 60 33 30
2011 SO-03 20 39 16 17 9 0 0 58 26 105
2011 SO-04 20 37 18 16 8 0 1 57 24 111
2011 SO-05 14 36 7 33 10 0 0 49 43 62
2011 SO-06 12 26 18 21 23 0 0 38 43 45
2011 SO-07 17 29 10 29 15 0 0 46 44 41
2011 SO-08 5 26 11 32 26 0 0 32 58 19
2011 SO-09 9 23 18 9 41 0 0 32 50 22
2011 SO-10 15 35 9 41 0 0 0 50 41 12
2011 SO-11 21 36 5 27 11 0 0 57 37 19
2008 SO 14 38 16 21 11 0 0 52 32 368
2008 SO-01 22 11 45 15 7 0 0 33 22 15
2008 SO-02 17 29 14 37 4 0 0 45 41 28
2008 SO-03 14 39 13 25 9 0 0 54 33 78
2008 SO-04 17 46 16 14 7 0 0 63 21 63
2008 SO-05 12 39 19 16 14 0 0 52 29 33
2008 SO-06 9 32 16 25 16 0 3 42 42 33
2008 SO-07 0 26 15 29 30 0 0 26 59 27
2008 SO-08 10 35 25 15 15 0 0 45 30 20
2008 SO-09 18 59 6 12 6 0 0 76 18 17
2008 SO-10 11 35 6 42 6 0 0 46 48 17
2008 SO-11 13 40 27 13 7 0 0 53 20 15

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 55 36 4 4 1 0 0 91 5 182
2017 SO-00 70 30 0 0 0 0 0 100 0 10
2017 SO-03 44 43 3 9 1 0 0 87 10 38
2017 SO-04 51 34 3 7 4 0 0 85 11 34
2017 SO-05 67 33 0 0 0 0 0 100 0 18
2017 SO-06 67 23 11 0 0 0 0 89 0 15
2017 SO-07 50 30 14 7 0 0 0 80 7 16
2017 SO-08 73 27 0 0 0 0 0 100 0 11
2017 SO-10 45 33 11 11 0 0 0 78 11 11
2014 SO 55 36 5 1 1 1 1 92 2 319
2014 SO-02 42 39 0 0 19 0 0 81 19 12
2014 SO-03 52 41 6 1 1 0 0 92 2 75
2014 SO-04 57 36 4 2 0 2 0 95 2 60
2014 SO-05 58 29 9 3 0 0 0 88 3 35
2014 SO-06 74 15 6 0 6 0 0 88 6 20
2014 SO-07 71 20 5 0 0 0 4 94 0 28
2014 SO-08 67 33 0 0 0 0 0 100 0 15
2014 SO-10 64 36 0 0 0 0 0 100 0 12
2011 SO 52 37 7 2 2 0 0 89 4 552
2011 SO-01 58 30 4 4 3 0 0 89 7 24
2011 SO-02 39 45 6 7 4 0 0 83 11 30
2011 SO-03 54 39 5 1 1 0 0 93 2 106
2011 SO-04 60 30 7 1 2 1 0 91 3 112
2011 SO-05 47 32 16 2 3 0 0 79 5 62
2011 SO-06 53 38 2 5 2 0 0 91 7 45
2011 SO-07 59 34 2 5 0 0 0 93 5 41
2011 SO-08 32 58 11 0 0 0 0 89 0 19
2011 SO-09 45 50 5 0 0 0 0 95 0 22
2011 SO-10 48 35 17 0 0 0 0 83 0 12
2011 SO-11 57 27 5 5 5 0 0 84 11 19
2008 SO 53 35 8 2 1 0 0 89 4 369
2008 SO-01 55 28 4 7 7 0 0 82 14 16
2008 SO-02 47 35 4 10 4 0 0 82 14 27
2008 SO-03 47 36 12 3 1 1 0 84 3 77
2008 SO-04 59 36 3 0 2 0 0 95 2 63
2008 SO-05 49 34 14 0 3 0 0 83 3 33
2008 SO-06 49 39 9 3 0 0 0 88 3 33
2008 SO-07 45 44 11 0 0 0 0 89 0 27
2008 SO-08 71 19 5 5 0 0 0 90 5 21
2008 SO-09 47 41 12 0 0 0 0 88 0 17
2008 SO-10 70 30 0 0 0 0 0 100 0 17
2008 SO-11 73 20 7 0 0 0 0 93 0 15

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 66 27 3 2 2 0 1 93 4 182
2017 SO-00 60 20 0 10 0 0 10 89 11 10
2017 SO-03 50 34 3 9 4 0 0 85 13 38
2017 SO-04 67 29 3 0 1 0 0 96 1 34
2017 SO-05 79 21 0 0 0 0 0 100 0 18
2017 SO-06 82 18 0 0 0 0 0 100 0 15
2017 SO-07 64 23 14 0 0 0 0 86 0 16
2017 SO-08 82 18 0 0 0 0 0 100 0 11
2017 SO-10 67 22 0 0 11 0 0 89 11 11
2014 SO 60 34 4 1 1 0 0 94 2 319
2014 SO-02 33 48 0 10 10 0 0 81 19 12
2014 SO-03 56 36 4 1 3 0 0 92 5 75
2014 SO-04 63 35 2 0 0 0 0 98 0 60
2014 SO-05 62 32 6 0 0 0 0 94 0 35
2014 SO-06 74 21 0 0 6 0 0 94 6 20
2014 SO-07 78 22 0 0 0 0 0 100 0 28
2014 SO-08 80 20 0 0 0 0 0 100 0 15
2014 SO-10 73 27 0 0 0 0 0 100 0 12
2011 SO 62 33 3 2 1 0 0 95 2 554
2011 SO-01 67 30 0 0 0 3 0 100 0 24
2011 SO-02 60 38 0 3 0 0 0 97 3 30
2011 SO-03 55 41 4 0 0 0 0 96 0 106
2011 SO-04 66 29 3 2 0 0 0 94 2 112
2011 SO-05 60 35 3 2 0 0 0 95 2 62
2011 SO-06 62 31 2 2 2 0 0 93 5 45
2011 SO-07 68 22 2 5 0 2 0 93 5 41
2011 SO-08 42 53 0 5 0 0 0 95 5 19
2011 SO-09 68 32 0 0 0 0 0 100 0 22
2011 SO-10 65 35 0 0 0 0 0 100 0 12
2011 SO-11 68 16 5 0 11 0 0 84 11 19
2008 SO 55 39 4 2 1 0 0 94 2 369
2008 SO-01 41 38 0 7 7 7 0 85 15 16
2008 SO-02 41 48 7 4 0 0 0 89 4 28
2008 SO-03 52 39 5 2 1 0 0 91 3 78
2008 SO-04 60 39 0 1 0 0 0 99 1 63
2008 SO-05 53 34 9 3 0 0 0 88 3 33
2008 SO-06 52 42 6 0 0 0 0 94 0 33
2008 SO-07 56 37 4 4 0 0 0 93 4 27
2008 SO-08 55 40 5 0 0 0 0 95 0 20
2008 SO-09 53 47 0 0 0 0 0 100 0 17
2008 SO-10 70 30 0 0 0 0 0 100 0 17
2008 SO-11 60 33 7 0 0 0 0 93 0 15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 30 42 11 14 3 0 0 72 17 182
2017 SO-00 20 50 0 10 20 0 0 70 30 10
2017 SO-03 23 35 20 18 4 0 0 58 22 38
2017 SO-04 33 48 3 11 4 0 0 81 16 34
2017 SO-05 40 42 6 12 0 0 0 81 12 18
2017 SO-06 36 38 11 15 0 0 0 74 15 15
2017 SO-07 20 50 23 7 0 0 0 70 7 16
2017 SO-08 36 45 9 9 0 0 0 82 9 11
2017 SO-10 19 26 22 33 0 0 0 45 33 11
2014 SO 31 46 11 10 3 0 0 77 13 319
2014 SO-02 13 67 0 19 0 0 0 81 19 12
2014 SO-03 36 45 10 7 3 0 0 80 10 75
2014 SO-04 37 42 7 10 4 0 0 80 13 60
2014 SO-05 40 38 9 6 6 0 0 78 12 35
2014 SO-06 35 38 12 15 0 0 0 74 15 20
2014 SO-07 30 50 15 5 0 0 0 80 5 28
2014 SO-08 20 53 13 13 0 0 0 73 13 15
2014 SO-10 36 27 9 18 9 0 0 64 27 12

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 16 26 15 18 25 0 1 42 43 182
2017 SO-00 10 20 10 10 50 0 0 30 60 10
2017 SO-03 15 18 18 18 30 0 0 34 48 38
2017 SO-04 17 26 17 17 23 0 0 43 40 34
2017 SO-05 27 21 19 19 15 0 0 48 33 18
2017 SO-06 18 15 15 15 36 0 0 33 51 15
2017 SO-07 7 23 34 14 23 0 0 30 36 16
2017 SO-08 0 27 9 45 18 0 0 27 64 11
2017 SO-10 19 26 0 11 33 0 11 51 49 11
2014 SO 15 32 21 19 12 0 1 47 32 319
2014 SO-02 19 10 29 10 33 0 0 29 42 12
2014 SO-03 21 37 15 11 16 0 0 58 27 75
2014 SO-04 14 48 17 16 5 0 0 62 21 60
2014 SO-05 9 28 25 31 8 0 0 37 38 35
2014 SO-06 29 12 9 32 18 0 0 41 50 20
2014 SO-07 7 32 28 30 4 0 0 39 33 28
2014 SO-08 0 27 40 27 7 0 0 27 33 15
2014 SO-10 27 9 9 45 0 0 9 40 50 12
2011 SO 18 33 21 15 11 0 1 51 27 553
2011 SO-01 24 30 13 17 13 3 0 56 31 24
2011 SO-02 17 34 24 11 10 3 4 54 21 30
2011 SO-03 18 34 19 15 13 0 1 53 28 106
2011 SO-04 18 38 21 9 13 0 2 56 23 112
2011 SO-05 19 35 18 14 13 0 2 55 27 62
2011 SO-06 9 33 24 22 11 0 0 42 34 45
2011 SO-07 15 29 27 15 12 2 0 45 28 41
2011 SO-08 5 16 37 32 11 0 0 21 42 19
2011 SO-09 5 41 23 9 23 0 0 45 32 22
2011 SO-10 6 41 35 17 0 0 0 48 17 12
2011 SO-11 20 27 16 32 5 0 0 46 37 19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 19 31 9 16 23 0 2 51 40 182
2017 SO-00 10 0 0 30 50 0 10 11 89 10
2017 SO-03 22 24 11 11 30 0 1 47 42 38
2017 SO-04 15 38 3 29 14 0 0 54 43 34
2017 SO-05 25 42 6 0 27 0 0 67 27 18
2017 SO-06 15 41 3 23 15 3 0 58 39 15
2017 SO-07 23 43 14 14 7 0 0 66 20 16
2017 SO-08 9 18 27 18 27 0 0 27 45 11
2017 SO-10 8 15 0 11 55 0 11 26 74 11
2014 SO 37 33 10 9 7 1 3 73 16 319
2014 SO-02 48 10 13 10 19 0 0 58 29 12
2014 SO-03 40 33 9 12 2 0 3 76 15 75
2014 SO-04 44 33 13 6 4 0 0 77 10 60
2014 SO-05 40 37 8 8 8 0 0 77 15 35
2014 SO-06 24 35 18 18 6 0 0 59 24 20
2014 SO-07 50 35 4 4 4 0 4 88 8 28
2014 SO-08 27 47 0 7 7 0 13 85 15 15
2014 SO-10 45 0 18 0 9 0 27 62 13 12
2011 SO 34 33 9 12 10 0 2 69 22 554
2011 SO-01 27 13 13 4 43 0 0 40 47 24
2011 SO-02 39 35 13 7 6 0 0 74 13 30
2011 SO-03 35 42 8 6 9 0 1 77 15 106
2011 SO-04 36 35 8 12 8 1 0 72 20 112
2011 SO-05 42 31 7 14 6 0 0 73 21 62
2011 SO-06 25 39 5 20 9 0 2 66 30 45
2011 SO-07 34 37 7 15 7 0 0 71 22 41
2011 SO-08 32 26 5 21 16 0 0 58 37 19
2011 SO-09 14 32 23 9 18 0 5 48 29 22
2011 SO-10 33 0 24 35 0 0 9 36 38 12
2011 SO-11 48 21 16 5 0 0 9 76 6 19
2008 SO 39 36 4 9 8 0 4 79 17 368
2008 SO-01 17 42 11 0 28 0 3 60 29 16
2008 SO-02 36 35 6 15 4 0 4 73 20 27
2008 SO-03 42 36 7 7 6 1 1 80 13 77
2008 SO-04 52 30 2 9 7 0 0 82 16 63
2008 SO-05 36 50 0 6 8 0 0 86 14 33
2008 SO-06 47 33 3 6 9 0 1 81 16 33
2008 SO-07 29 52 4 7 7 0 0 81 15 27
2008 SO-08 24 24 10 19 10 0 14 56 33 21
2008 SO-09 41 41 0 0 6 0 12 93 7 17
2008 SO-10 35 18 0 18 6 0 23 69 31 17
2008 SO-11 40 20 7 7 13 0 13 69 23 15

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 39 40 9 9 3 0 0 79 12 182
2017 SO-00 40 40 0 20 0 0 0 80 20 10
2017 SO-03 31 42 11 10 6 0 0 73 15 38
2017 SO-04 46 33 6 8 7 0 0 79 15 34
2017 SO-05 40 46 15 0 0 0 0 85 0 18
2017 SO-06 49 30 13 8 0 0 0 79 8 15
2017 SO-07 47 30 14 7 3 0 0 77 9 16
2017 SO-08 36 45 9 9 0 0 0 82 9 11
2017 SO-10 45 33 0 22 0 0 0 78 22 11
2014 SO 39 45 8 5 2 0 1 85 7 319
2014 SO-02 33 48 0 19 0 0 0 81 19 12
2014 SO-03 34 47 13 3 3 0 0 81 6 75
2014 SO-04 54 41 4 2 0 0 0 95 2 60
2014 SO-05 46 35 6 12 0 0 0 82 12 35
2014 SO-06 38 50 3 9 0 0 0 88 9 20
2014 SO-07 37 46 7 5 4 0 0 83 9 28
2014 SO-08 47 47 0 7 0 0 0 93 7 15
2014 SO-10 41 50 0 0 9 0 0 91 9 12
2011 SO 39 44 10 4 2 0 0 83 7 553
2011 SO-01 50 34 9 3 4 0 0 84 7 24
2011 SO-02 32 52 6 7 4 0 0 83 11 30
2011 SO-03 43 38 13 3 2 1 0 82 5 106
2011 SO-04 44 42 7 3 4 0 0 86 7 112
2011 SO-05 36 46 12 3 3 0 0 82 7 61
2011 SO-06 29 47 15 5 5 0 0 76 9 45
2011 SO-07 34 54 7 5 0 0 0 88 5 41
2011 SO-08 21 63 11 5 0 0 0 84 5 19
2011 SO-09 45 36 9 9 0 0 0 82 9 22
2011 SO-10 41 50 9 0 0 0 0 91 0 12
2011 SO-11 30 48 11 11 0 0 0 79 11 19
2008 SO 42 41 11 5 1 0 0 84 6 366
2008 SO-01 41 37 7 7 7 0 0 78 15 15
2008 SO-02 38 43 8 11 0 0 0 81 11 26
2008 SO-03 42 39 14 5 0 0 0 81 5 78
2008 SO-04 53 35 7 3 2 0 0 88 5 62
2008 SO-05 36 44 9 11 0 0 0 80 11 33
2008 SO-06 28 53 12 6 0 0 0 81 6 33
2008 SO-07 25 56 15 4 0 0 0 81 4 27
2008 SO-08 62 24 14 0 0 0 0 86 0 21
2008 SO-09 29 59 12 0 0 0 0 88 0 17
2008 SO-10 47 53 0 0 0 0 0 100 0 17
2008 SO-11 67 27 7 0 0 0 0 93 0 15

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 12 30 19 21 17 0 0 42 39 182
2017 SO-00 10 10 10 50 20 0 0 20 70 10
2017 SO-03 13 35 17 11 24 0 0 48 35 38
2017 SO-04 20 22 21 17 19 0 0 42 37 34
2017 SO-05 19 23 31 19 9 0 0 42 27 18
2017 SO-06 3 30 15 36 15 0 0 33 51 15
2017 SO-07 14 43 14 27 3 0 0 57 30 16
2017 SO-08 0 45 27 18 9 0 0 45 27 11
2017 SO-10 0 34 11 22 33 0 0 34 55 11
2014 SO 14 37 20 15 13 0 0 51 28 319
2014 SO-02 10 39 29 13 10 0 0 48 23 12
2014 SO-03 14 45 23 6 12 0 0 59 18 75
2014 SO-04 16 36 23 11 14 0 0 52 25 60
2014 SO-05 20 45 25 2 9 0 0 65 11 35
2014 SO-06 21 29 15 24 12 0 0 50 35 20
2014 SO-07 15 35 13 15 22 0 0 50 37 28
2014 SO-08 20 13 13 33 20 0 0 33 53 15
2014 SO-10 5 41 27 18 0 9 0 50 20 12
2011 SO 13 31 22 19 13 0 1 45 33 554
2011 SO-01 15 26 13 13 24 0 9 45 41 24
2011 SO-02 6 28 26 24 17 0 0 34 40 30
2011 SO-03 12 35 24 20 9 0 1 47 30 106
2011 SO-04 14 32 21 16 16 1 0 47 32 112
2011 SO-05 18 41 18 16 6 0 0 60 22 62
2011 SO-06 11 27 18 27 18 0 0 37 45 45
2011 SO-07 10 32 29 15 12 2 0 43 28 41
2011 SO-08 0 16 47 26 11 0 0 16 37 19
2011 SO-09 9 14 18 36 23 0 0 23 59 22
2011 SO-10 15 33 17 26 9 0 0 48 35 12
2011 SO-11 0 25 32 21 21 0 0 25 43 19

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 23 47 17 10 3 0 0 70 13 182
2017 SO-00 30 40 0 10 20 0 0 70 30 10
2017 SO-03 22 46 20 11 0 0 0 69 11 38
2017 SO-04 23 43 21 10 3 0 0 66 14 34
2017 SO-05 27 46 19 6 2 0 0 73 9 18
2017 SO-06 26 53 6 15 0 0 0 79 15 15
2017 SO-07 27 23 41 9 0 0 0 50 9 16
2017 SO-08 18 64 9 9 0 0 0 82 9 11
2017 SO-10 19 37 22 11 11 0 0 56 22 11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 34 41 13 7 6 0 0 75 12 182
2017 SO-00 30 40 0 20 10 0 0 70 30 10
2017 SO-03 22 47 20 9 3 0 0 69 11 38
2017 SO-04 32 51 7 7 3 0 0 83 10 34
2017 SO-05 31 42 19 6 2 0 0 73 9 18
2017 SO-06 56 41 3 0 0 0 0 97 0 15
2017 SO-07 30 43 14 7 7 0 0 73 14 16
2017 SO-08 55 27 9 9 0 0 0 82 9 11
2017 SO-10 56 0 11 11 22 0 0 56 33 11
2014 SO 32 49 11 4 2 1 0 83 6 319
2014 SO-02 23 58 19 0 0 0 0 81 0 12
2014 SO-03 25 56 9 6 1 3 0 83 7 75
2014 SO-04 39 49 8 4 0 0 0 88 4 60
2014 SO-05 28 48 15 3 6 0 0 75 9 35
2014 SO-06 38 53 3 6 0 0 0 91 6 20
2014 SO-07 26 54 13 4 4 0 0 80 7 28
2014 SO-08 40 47 7 0 7 0 0 87 7 15
2014 SO-10 55 27 0 9 0 9 0 90 10 12
2011 SO 27 48 14 7 3 1 0 76 10 554
2011 SO-01 37 37 13 0 9 0 4 78 9 24
2011 SO-02 18 61 11 11 0 0 0 79 11 30
2011 SO-03 22 57 16 5 1 0 0 78 6 106
2011 SO-04 34 41 15 6 3 1 0 76 9 112
2011 SO-05 31 46 16 2 3 2 0 78 5 62
2011 SO-06 19 59 5 5 11 2 0 80 16 45
2011 SO-07 29 37 20 10 2 2 0 68 13 41
2011 SO-08 16 47 21 5 11 0 0 63 16 19
2011 SO-09 23 55 9 14 0 0 0 77 14 22
2011 SO-10 48 26 17 9 0 0 0 74 9 12
2011 SO-11 30 43 5 21 0 0 0 73 21 19
2008 SO 41 39 11 6 1 1 0 81 7 366
2008 SO-01 58 21 7 7 7 0 0 79 14 16
2008 SO-02 53 20 15 12 0 0 0 73 12 26
2008 SO-03 38 39 14 7 0 0 1 79 7 77
2008 SO-04 49 35 11 5 0 0 0 84 5 62
2008 SO-05 37 39 12 3 1 6 0 82 5 33
2008 SO-06 25 53 12 9 0 0 0 78 9 33
2008 SO-07 19 55 11 11 4 0 0 74 15 27
2008 SO-08 52 29 14 0 5 0 0 81 5 21
2008 SO-09 47 47 6 0 0 0 0 94 0 17
2008 SO-10 47 41 6 6 0 0 0 88 6 17
2008 SO-11 47 33 13 7 0 0 0 80 7 15

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 15 32 19 19 15 0 0 47 34 181
2017 SO-00 10 10 0 50 30 0 0 20 80 10
2017 SO-03 11 30 24 14 21 0 0 41 35 38
2017 SO-04 18 29 30 10 12 0 0 47 23 34
2017 SO-05 27 21 19 25 9 0 0 48 33 18
2017 SO-06 26 30 13 15 15 0 0 56 30 15
2017 SO-07 20 30 20 20 9 0 0 50 30 16
2017 SO-08 0 64 0 18 18 0 0 64 36 11
2017 SO-10 9 42 12 12 25 0 0 51 37 10

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 58 32 7 2 1 0 0 89 3 181
2017 SO-00 60 20 0 10 10 0 0 80 20 10
2017 SO-03 48 40 11 0 0 0 0 89 0 38
2017 SO-04 64 27 5 1 3 0 0 91 4 34
2017 SO-05 43 44 6 6 0 0 0 88 6 18
2017 SO-06 70 23 8 0 0 0 0 92 0 15
2017 SO-07 57 30 14 0 0 0 0 86 0 16
2017 SO-08 64 27 9 0 0 0 0 91 0 11
2017 SO-10 71 5 12 12 0 0 0 75 12 10
2014 SO 66 25 5 3 0 0 0 92 3 318
2014 SO-02 52 39 0 10 0 0 0 90 10 12
2014 SO-03 67 22 8 4 0 0 0 89 4 75
2014 SO-04 80 16 4 0 0 0 0 96 0 59
2014 SO-05 72 22 6 0 0 0 0 94 0 35
2014 SO-06 82 15 3 0 0 0 0 97 0 20
2014 SO-07 59 29 7 4 0 0 0 89 4 28
2014 SO-08 73 27 0 0 0 0 0 100 0 15
2014 SO-10 73 18 0 9 0 0 0 91 9 12
2011 SO 54 37 6 2 1 0 0 91 3 552
2011 SO-01 60 28 3 4 0 4 0 93 4 24
2011 SO-02 52 28 10 7 4 0 0 80 11 30
2011 SO-03 55 40 3 2 1 0 0 95 3 106
2011 SO-04 59 31 5 3 1 0 1 91 4 112
2011 SO-05 53 39 8 0 0 0 0 92 0 60
2011 SO-06 51 35 7 2 5 0 0 86 7 45
2011 SO-07 46 41 12 0 0 0 0 88 0 41
2011 SO-08 53 42 5 0 0 0 0 95 0 19
2011 SO-09 64 32 5 0 0 0 0 95 0 22
2011 SO-10 56 26 17 0 0 0 0 83 0 12
2011 SO-11 36 48 11 5 0 0 0 84 5 19

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 26 40 12 10 12 0 0 66 23 182
2017 SO-00 10 10 20 10 50 0 0 20 60 10
2017 SO-03 18 49 9 9 15 0 0 67 24 38
2017 SO-04 21 33 17 17 11 0 0 54 29 34
2017 SO-05 52 33 0 6 9 0 0 85 15 18
2017 SO-06 23 41 18 11 8 0 0 64 18 15
2017 SO-07 41 30 14 14 3 0 0 70 16 16
2017 SO-08 27 27 27 18 0 0 0 55 18 11
2017 SO-10 11 45 0 11 33 0 0 56 44 11
2014 SO 26 47 11 11 6 0 0 73 16 317
2014 SO-02 24 57 0 0 19 0 0 81 19 12
2014 SO-03 25 50 7 12 5 0 0 76 17 74
2014 SO-04 23 56 8 10 4 0 0 79 13 60
2014 SO-05 20 58 15 3 3 0 0 78 6 35
2014 SO-06 38 44 3 0 15 0 0 82 15 20
2014 SO-07 37 35 15 13 0 0 0 72 13 28
2014 SO-08 20 33 20 27 0 0 0 53 27 15
2014 SO-10 45 9 36 9 0 0 0 55 9 12
2011 SO 20 46 16 9 8 0 0 67 17 554
2011 SO-01 13 34 24 15 13 0 0 47 28 24
2011 SO-02 9 46 26 11 10 0 0 54 20 30
2011 SO-03 22 46 20 6 5 0 0 69 11 106
2011 SO-04 21 45 14 9 9 1 1 68 18 112
2011 SO-05 27 40 18 8 8 0 0 66 16 62
2011 SO-06 18 40 21 5 18 0 0 57 22 45
2011 SO-07 20 59 5 10 7 0 0 78 17 41
2011 SO-08 5 58 26 5 5 0 0 63 11 19
2011 SO-09 18 55 0 18 9 0 0 73 27 22
2011 SO-10 30 35 26 9 0 0 0 65 9 12
2011 SO-11 14 54 11 16 5 0 0 68 21 19

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 22 36 20 13 8 0 0 58 21 182
2017 SO-00 10 20 20 10 40 0 0 30 50 10
2017 SO-03 24 31 21 17 7 0 0 55 24 38
2017 SO-04 23 29 20 23 4 0 0 53 27 34
2017 SO-05 27 40 19 6 9 0 0 67 15 18
2017 SO-06 15 51 15 8 11 0 0 67 18 15
2017 SO-07 27 50 14 7 3 0 0 77 9 16
2017 SO-08 9 64 18 9 0 0 0 73 9 11
2017 SO-10 15 33 19 11 22 0 0 48 33 11
2014 SO 26 40 20 9 5 0 0 66 14 319
2014 SO-02 14 53 10 13 10 0 0 67 23 12
2014 SO-03 28 43 13 9 6 1 0 71 16 75
2014 SO-04 26 41 23 9 2 0 0 66 11 60
2014 SO-05 32 49 9 6 3 0 0 82 9 35
2014 SO-06 41 41 6 6 6 0 0 82 12 20
2014 SO-07 41 33 22 4 0 0 0 74 4 28
2014 SO-08 7 60 27 7 0 0 0 67 7 15
2014 SO-10 18 45 18 18 0 0 0 64 18 12

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 18 40 16 15 9 1 1 59 24 182
2017 SO-00 20 20 10 0 40 0 10 44 44 10
2017 SO-03 15 33 21 18 13 0 0 48 31 38
2017 SO-04 26 40 10 20 4 0 0 66 24 34
2017 SO-05 27 27 25 12 9 0 0 54 21 18
2017 SO-06 18 38 13 23 0 0 8 61 25 15
2017 SO-07 7 64 27 0 3 0 0 70 3 16
2017 SO-08 18 45 27 9 0 0 0 64 9 11
2017 SO-10 11 45 0 33 11 0 0 56 44 11
2014 SO 22 46 20 9 3 0 0 68 12 319
2014 SO-02 19 48 13 19 0 0 0 67 19 12
2014 SO-03 24 54 17 1 3 0 0 79 4 75
2014 SO-04 24 47 14 12 4 0 0 71 15 60
2014 SO-05 20 55 18 3 3 0 0 75 6 35
2014 SO-06 29 26 35 0 9 0 0 56 9 20
2014 SO-07 48 17 28 7 0 0 0 65 7 28
2014 SO-08 7 53 13 27 0 0 0 60 27 15
2014 SO-10 9 55 9 18 9 0 0 64 27 12
2011 SO 25 42 20 8 4 1 1 68 11 554
2011 SO-01 9 34 33 4 7 4 9 49 13 24
2011 SO-02 17 49 31 0 0 4 0 68 0 30
2011 SO-03 30 49 14 4 2 2 0 80 6 106
2011 SO-04 28 41 19 6 4 0 2 70 10 112
2011 SO-05 32 38 26 3 2 0 0 69 5 62
2011 SO-06 19 36 23 11 11 0 0 55 22 45
2011 SO-07 15 54 17 10 5 0 0 68 15 41
2011 SO-08 21 32 26 16 5 0 0 53 21 19
2011 SO-09 23 32 27 18 0 0 0 55 18 22
2011 SO-10 13 44 26 17 0 0 0 56 17 12
2011 SO-11 9 43 27 11 11 0 0 52 21 19

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 40 40 11 8 2 0 0 80 9 182
2017 SO-00 40 30 10 20 0 0 0 70 20 10
2017 SO-03 32 42 11 9 6 0 0 74 14 38
2017 SO-04 50 35 3 9 3 0 0 84 12 34
2017 SO-05 50 31 12 6 0 0 0 81 6 18
2017 SO-06 44 30 18 8 0 0 0 74 8 15
2017 SO-07 41 30 16 14 0 0 0 70 14 16
2017 SO-08 18 73 9 0 0 0 0 91 0 11
2017 SO-10 45 33 11 11 0 0 0 78 11 11
2014 SO 50 40 7 1 0 0 1 91 2 319
2014 SO-02 29 61 0 10 0 0 0 90 10 12
2014 SO-03 46 45 8 0 1 0 0 91 1 75
2014 SO-04 63 32 5 0 0 0 0 95 0 60
2014 SO-05 60 31 6 3 0 0 0 91 3 35
2014 SO-06 62 35 3 0 0 0 0 97 0 20
2014 SO-07 54 39 7 0 0 0 0 93 0 28
2014 SO-08 60 40 0 0 0 0 0 100 0 15
2014 SO-10 64 18 9 9 0 0 0 82 9 12
2011 SO 46 41 7 3 1 0 0 88 5 553
2011 SO-01 50 34 11 0 0 4 0 88 0 24
2011 SO-02 32 49 6 10 4 0 0 81 13 30
2011 SO-03 50 43 2 3 3 0 0 92 6 105
2011 SO-04 52 36 8 4 0 0 0 88 4 112
2011 SO-05 48 38 7 2 5 0 0 86 7 62
2011 SO-06 35 44 16 2 2 0 0 79 5 45
2011 SO-07 49 37 12 2 0 0 0 85 2 41
2011 SO-08 42 53 0 5 0 0 0 95 5 19
2011 SO-09 41 45 5 9 0 0 0 86 9 22
2011 SO-10 33 59 9 0 0 0 0 91 0 12
2011 SO-11 46 37 5 11 0 0 0 84 11 19
2008 SO 51 39 5 3 1 0 0 90 4 368
2008 SO-01 65 14 0 14 7 0 0 79 21 16
2008 SO-02 47 35 14 0 4 0 0 82 4 27
2008 SO-03 49 37 7 5 1 1 0 87 6 78
2008 SO-04 61 34 4 2 0 0 0 94 2 63
2008 SO-05 50 39 8 3 0 0 0 89 3 32
2008 SO-06 40 53 3 3 0 0 0 94 3 33
2008 SO-07 34 55 7 4 0 0 0 89 4 27
2008 SO-08 57 33 5 5 0 0 0 90 5 21
2008 SO-09 47 47 6 0 0 0 0 94 0 17
2008 SO-10 59 41 0 0 0 0 0 100 0 17
2008 SO-11 60 40 0 0 0 0 0 100 0 15

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 28 38 18 9 3 0 3 68 13 181
2017 SO-00 0 30 20 10 20 0 20 38 38 10
2017 SO-03 37 42 15 6 0 0 0 79 6 38
2017 SO-04 39 37 11 3 4 0 5 80 8 34
2017 SO-05 34 51 0 13 2 0 0 85 15 17
2017 SO-06 38 33 15 3 0 0 11 80 3 15
2017 SO-07 14 30 36 7 14 0 0 43 20 16
2017 SO-08 9 55 0 36 0 0 0 64 36 11
2017 SO-10 4 37 37 22 0 0 0 41 22 11
2014 SO 31 42 15 7 3 0 1 74 10 318
2014 SO-02 29 61 10 0 0 0 0 90 0 12
2014 SO-03 43 44 11 1 1 0 0 86 3 75
2014 SO-04 42 35 12 7 2 0 1 79 9 60
2014 SO-05 34 31 22 8 6 0 0 65 14 35
2014 SO-06 21 47 21 12 0 0 0 68 12 20
2014 SO-07 27 40 19 9 0 0 4 70 10 27
2014 SO-08 13 60 7 13 7 0 0 73 20 15
2014 SO-10 18 27 18 27 0 0 9 50 30 12
2011 SO 23 38 22 10 5 0 2 62 15 552
2011 SO-01 18 30 13 13 26 0 0 48 39 24
2011 SO-02 25 41 25 7 0 0 2 68 7 30
2011 SO-03 39 43 12 5 0 0 2 83 5 106
2011 SO-04 27 36 24 8 3 0 3 64 11 111
2011 SO-05 21 49 21 6 3 0 0 70 9 62
2011 SO-06 16 30 28 16 9 0 0 46 26 44
2011 SO-07 7 37 32 15 5 0 5 46 21 41
2011 SO-08 11 32 37 11 11 0 0 42 21 19
2011 SO-09 9 32 27 23 9 0 0 41 32 22
2011 SO-10 24 15 35 17 9 0 0 39 26 12
2011 SO-11 5 27 41 27 0 0 0 32 27 19
2008 SO 22 44 21 7 6 0 0 67 12 368
2008 SO-01 3 24 18 14 35 7 0 29 52 16
2008 SO-02 24 54 14 4 4 0 0 78 8 27
2008 SO-03 34 38 24 3 1 0 0 72 4 78
2008 SO-04 26 38 18 10 8 0 0 64 18 63
2008 SO-05 29 46 19 3 3 0 0 75 6 33
2008 SO-06 19 62 13 0 6 0 0 81 6 32
2008 SO-07 7 63 22 0 7 0 0 70 7 27
2008 SO-08 19 38 24 14 5 0 0 57 19 21
2008 SO-09 12 59 24 6 0 0 0 71 6 17
2008 SO-10 12 47 23 6 12 0 0 59 18 17
2008 SO-11 20 33 20 27 0 0 0 53 27 15

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 10 27 36 18 6 1 3 25 38 180
2017 SO-00 20 50 10 0 10 0 10 11 78 10
2017 SO-03 14 25 26 27 9 0 0 35 39 37
2017 SO-04 0 26 36 21 11 3 3 34 28 34
2017 SO-05 15 12 40 19 6 0 9 27 30 18
2017 SO-06 18 23 36 23 0 0 0 23 41 15
2017 SO-07 10 36 22 17 0 7 7 20 54 15
2017 SO-08 0 27 45 27 0 0 0 27 27 11
2017 SO-10 11 4 74 11 0 0 0 11 15 11
2014 SO 9 25 37 21 7 1 1 28 35 318
2014 SO-02 0 19 39 24 18 0 0 42 19 12
2014 SO-03 7 25 37 23 9 0 0 31 32 74
2014 SO-04 6 28 27 29 10 0 0 39 35 60
2014 SO-05 9 22 34 23 9 3 0 33 32 35
2014 SO-06 3 29 35 24 9 0 0 32 32 20
2014 SO-07 7 24 56 13 0 0 0 13 31 28
2014 SO-08 20 20 27 27 0 0 7 29 43 15
2014 SO-10 18 64 0 5 14 0 0 18 82 12
2011 SO 11 26 33 19 7 1 3 27 39 552
2011 SO-01 7 34 33 17 4 4 0 22 43 24
2011 SO-02 11 27 32 22 9 0 0 31 38 30
2011 SO-03 7 18 30 26 13 1 5 42 26 105
2011 SO-04 7 27 31 24 5 0 6 31 36 112
2011 SO-05 9 21 43 19 3 1 3 24 31 62
2011 SO-06 19 36 24 11 5 0 5 17 58 45
2011 SO-07 17 29 29 20 5 0 0 24 46 41
2011 SO-08 21 21 32 21 5 0 0 26 42 19
2011 SO-09 23 41 27 9 0 0 0 9 64 22
2011 SO-10 9 26 56 9 0 0 0 9 35 12
2011 SO-11 16 32 30 16 5 0 0 21 48 19
2008 SO 9 31 34 16 7 0 2 24 41 365
2008 SO-01 35 27 21 11 7 0 0 18 62 16
2008 SO-02 0 39 27 19 15 0 0 34 39 27
2008 SO-03 1 26 42 21 8 0 1 29 28 75
2008 SO-04 7 34 27 17 14 0 2 31 42 62
2008 SO-05 5 31 33 22 3 0 6 27 38 33
2008 SO-06 12 19 34 28 0 3 3 30 34 33
2008 SO-07 19 30 37 4 11 0 0 15 49 27
2008 SO-08 24 38 29 10 0 0 0 10 62 21
2008 SO-09 24 35 35 6 0 0 0 6 59 17
2008 SO-10 0 40 42 12 6 0 0 18 40 17
2008 SO-11 13 40 40 7 0 0 0 7 53 15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 20 32 27 14 4 2 1 18 53 180
2017 SO-00 40 20 10 10 20 0 0 30 60 10
2017 SO-03 28 26 25 16 3 3 0 19 55 37
2017 SO-04 24 34 21 12 6 3 0 19 60 34
2017 SO-05 27 19 31 9 12 0 2 21 47 18
2017 SO-06 18 38 41 3 0 0 0 3 56 15
2017 SO-07 16 20 27 30 0 7 0 32 39 16
2017 SO-08 20 50 20 10 0 0 0 10 70 10
2017 SO-10 11 19 70 0 0 0 0 0 30 11
2014 SO 17 26 35 14 7 1 1 21 43 319
2014 SO-02 0 39 39 10 4 10 0 15 43 12
2014 SO-03 14 21 33 15 14 1 1 30 36 75
2014 SO-04 10 24 40 19 8 0 0 27 34 60
2014 SO-05 14 34 29 12 8 3 0 21 49 35
2014 SO-06 18 29 26 24 3 0 0 26 47 20
2014 SO-07 15 30 33 19 4 0 0 22 45 28
2014 SO-08 27 20 47 0 0 0 7 0 50 15
2014 SO-10 36 27 32 5 0 0 0 5 64 12
2011 SO 16 26 31 15 8 2 2 24 43 550
2011 SO-01 29 28 30 0 4 9 0 5 62 24
2011 SO-02 18 14 40 19 6 4 0 26 33 30
2011 SO-03 14 18 27 20 12 3 6 35 35 105
2011 SO-04 13 22 32 19 8 1 5 29 37 111
2011 SO-05 7 31 39 14 3 3 2 18 41 62
2011 SO-06 24 32 23 16 2 0 2 19 58 45
2011 SO-07 12 39 22 20 7 0 0 27 51 41
2011 SO-08 32 11 32 21 5 0 0 26 42 19
2011 SO-09 27 27 41 0 5 0 0 5 55 22
2011 SO-10 9 44 33 6 9 0 0 15 52 12
2011 SO-11 27 37 27 4 5 0 0 9 64 19
2008 SO 12 24 35 21 5 1 1 27 37 366
2008 SO-01 35 17 38 11 0 0 0 11 52 16
2008 SO-02 4 27 30 19 20 0 0 39 31 27
2008 SO-03 6 22 40 23 7 1 1 30 28 75
2008 SO-04 7 22 33 29 7 0 2 37 29 63
2008 SO-05 11 12 44 27 3 3 0 31 24 33
2008 SO-06 9 28 30 23 3 6 0 28 40 33
2008 SO-07 22 15 40 15 7 0 0 22 37 27
2008 SO-08 29 29 29 14 0 0 0 14 57 21
2008 SO-09 29 18 41 12 0 0 0 12 47 17
2008 SO-10 0 36 47 17 0 0 0 17 36 17
2008 SO-11 20 47 20 7 7 0 0 13 67 15

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 18 25 28 17 6 2 4 25 46 179
2017 SO-00 20 20 20 20 10 0 10 33 44 10
2017 SO-03 18 17 35 16 12 3 0 29 36 37
2017 SO-04 22 37 17 17 5 0 1 22 60 34
2017 SO-05 9 15 21 37 0 0 19 46 29 18
2017 SO-06 26 30 29 8 8 0 0 15 56 15
2017 SO-07 15 15 32 25 0 7 7 29 34 15
2017 SO-08 9 36 45 9 0 0 0 9 45 11
2017 SO-10 37 34 12 12 0 0 5 13 74 10
2014 SO 21 30 29 13 4 1 3 18 53 317
2014 SO-02 19 19 24 10 18 10 0 31 43 12
2014 SO-03 12 32 33 15 4 1 2 19 46 74
2014 SO-04 20 27 31 18 4 0 0 21 48 60
2014 SO-05 11 38 33 14 3 0 0 17 49 34
2014 SO-06 32 18 41 6 3 0 0 9 50 20
2014 SO-07 20 30 15 20 15 0 0 35 50 28
2014 SO-08 33 27 27 7 0 0 7 7 64 15
2014 SO-10 41 18 23 9 0 0 9 10 65 12
2011 SO 23 27 27 13 5 2 3 19 53 550
2011 SO-01 24 34 20 9 4 4 4 14 64 24
2011 SO-02 18 35 19 22 6 0 0 28 53 30
2011 SO-03 17 22 24 21 8 3 6 31 42 105
2011 SO-04 26 28 26 11 2 1 6 14 58 110
2011 SO-05 27 27 22 13 5 3 3 19 57 62
2011 SO-06 27 25 34 7 2 2 2 10 55 45
2011 SO-07 15 34 29 12 5 0 5 18 51 41
2011 SO-08 26 21 42 11 0 0 0 11 47 19
2011 SO-09 32 9 50 9 0 0 0 9 41 22
2011 SO-10 50 24 17 0 9 0 0 9 74 12
2011 SO-11 27 21 36 11 5 0 0 16 48 19
2008 SO 12 29 35 15 5 2 2 21 43 365
2008 SO-01 29 18 18 7 7 7 14 18 59 15
2008 SO-02 0 34 29 23 11 4 0 35 35 27
2008 SO-03 10 27 35 15 6 6 1 23 40 75
2008 SO-04 13 24 36 15 9 2 2 24 38 63
2008 SO-05 11 34 33 19 3 0 0 22 45 33
2008 SO-06 9 40 22 19 4 3 3 25 52 33
2008 SO-07 15 22 55 7 0 0 0 7 37 27
2008 SO-08 19 24 43 14 0 0 0 14 43 21
2008 SO-09 29 35 24 12 0 0 0 12 65 17
2008 SO-10 12 34 42 12 0 0 0 12 46 17
2008 SO-11 13 40 33 7 7 0 0 13 53 15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 5 10 29 30 16 1 8 51 17 180
2017 SO-00 0 0 0 60 40 0 0 100 0 10
2017 SO-03 6 7 35 26 16 3 7 46 14 37
2017 SO-04 3 3 23 35 26 0 10 67 8 34
2017 SO-05 9 12 19 30 12 0 19 51 26 18
2017 SO-06 0 18 38 33 8 0 3 42 19 15
2017 SO-07 7 7 39 32 0 0 15 37 17 15
2017 SO-08 9 9 27 36 18 0 0 55 18 11
2017 SO-10 11 22 37 15 11 0 4 27 34 11
2014 SO 7 11 28 37 13 1 3 52 19 318
2014 SO-02 0 10 10 34 28 10 10 76 12 12
2014 SO-03 4 10 22 45 16 0 4 63 14 74
2014 SO-04 5 5 28 38 21 0 2 60 11 60
2014 SO-05 8 17 22 31 20 3 0 52 25 35
2014 SO-06 0 12 41 38 9 0 0 47 12 20
2014 SO-07 9 7 26 54 4 0 0 58 17 28
2014 SO-08 20 7 27 40 0 0 7 43 29 15
2014 SO-10 9 18 36 27 9 0 0 36 27 12
2011 SO 10 17 34 25 9 1 3 36 29 549
2011 SO-01 22 4 37 16 17 4 0 34 27 24
2011 SO-02 14 14 34 26 12 0 0 38 28 30
2011 SO-03 3 10 24 37 17 3 7 59 14 104
2011 SO-04 7 15 34 33 4 0 6 40 24 111
2011 SO-05 6 21 35 23 12 2 1 35 28 62
2011 SO-06 23 23 27 21 5 0 2 26 47 45
2011 SO-07 10 27 41 17 2 0 2 20 38 41
2011 SO-08 16 5 63 5 11 0 0 16 21 19
2011 SO-09 18 23 32 27 0 0 0 27 41 22
2011 SO-10 9 33 35 15 9 0 0 24 41 12
2011 SO-11 21 20 43 11 5 0 0 16 41 19
2008 SO 6 16 36 30 10 1 2 41 22 365
2008 SO-01 14 31 28 28 0 0 0 28 45 16
2008 SO-02 4 0 32 40 21 0 4 63 4 26
2008 SO-03 3 13 29 33 19 3 1 53 17 74
2008 SO-04 9 16 26 28 19 0 2 47 26 63
2008 SO-05 0 9 51 33 3 0 3 37 10 33
2008 SO-06 0 25 32 40 0 3 0 42 26 33
2008 SO-07 11 19 37 33 0 0 0 33 30 27
2008 SO-08 10 24 43 24 0 0 0 24 33 21
2008 SO-09 6 6 76 12 0 0 0 12 12 17
2008 SO-10 0 24 46 24 6 0 0 30 24 17
2008 SO-11 20 27 40 13 0 0 0 13 47 15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 19 23 26 16 8 2 5 26 45 179
2017 SO-00 0 10 30 10 20 0 30 43 14 10
2017 SO-03 25 18 23 25 10 0 0 35 42 37
2017 SO-04 11 17 34 23 11 4 1 35 29 33
2017 SO-05 17 19 27 25 6 0 6 33 38 18
2017 SO-06 33 18 15 8 11 8 8 21 61 15
2017 SO-07 22 25 10 36 0 7 0 39 50 15
2017 SO-08 18 36 36 0 0 9 0 0 60 11
2017 SO-10 41 22 33 0 0 0 4 0 66 11
2014 SO 18 29 24 19 8 0 2 27 49 318
2014 SO-02 0 39 10 37 14 0 0 52 39 12
2014 SO-03 11 29 27 22 9 0 2 32 41 74
2014 SO-04 9 25 25 27 14 0 0 42 34 60
2014 SO-05 23 15 35 23 0 3 0 24 40 35
2014 SO-06 18 26 38 18 0 0 0 18 44 20
2014 SO-07 33 26 18 15 7 0 0 22 59 28
2014 SO-08 33 33 20 7 0 0 7 7 71 15
2014 SO-10 36 32 14 18 0 0 0 18 68 12
2011 SO 22 29 25 13 7 1 3 21 54 549
2011 SO-01 24 22 20 17 9 9 0 28 50 24
2011 SO-02 21 27 27 16 9 0 0 25 48 30
2011 SO-03 9 18 30 25 11 0 7 39 29 105
2011 SO-04 20 32 24 13 6 0 5 20 55 110
2011 SO-05 17 35 26 11 8 1 2 20 53 62
2011 SO-06 42 36 20 2 0 0 0 2 78 45
2011 SO-07 20 44 22 7 2 0 5 10 67 41
2011 SO-08 32 32 32 5 0 0 0 5 63 19
2011 SO-09 50 27 14 9 0 0 0 9 77 22
2011 SO-10 33 44 17 6 0 0 0 6 76 12
2011 SO-11 59 27 9 0 5 0 0 5 86 19
2008 SO 14 32 27 17 7 1 2 25 47 366
2008 SO-01 14 31 31 17 7 0 0 24 45 16
2008 SO-02 10 19 31 23 12 4 0 37 31 27
2008 SO-03 3 30 27 21 12 1 5 35 36 76
2008 SO-04 14 29 24 15 16 0 2 31 44 62
2008 SO-05 12 36 28 21 3 0 0 24 48 33
2008 SO-06 16 31 41 9 0 3 0 10 48 33
2008 SO-07 22 22 29 26 0 0 0 26 45 27
2008 SO-08 24 43 24 10 0 0 0 10 67 21
2008 SO-09 24 35 24 18 0 0 0 18 59 17
2008 SO-10 24 29 29 18 0 0 0 18 53 17
2008 SO-11 33 47 20 0 0 0 0 0 80 15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 31 30 21 10 4 1 2 15 63 180
2017 SO-00 30 10 10 10 10 10 20 29 57 10
2017 SO-03 32 27 29 4 5 3 0 9 61 37
2017 SO-04 27 36 19 17 1 0 0 18 63 34
2017 SO-05 23 33 12 19 12 0 0 31 57 18
2017 SO-06 41 23 30 6 0 0 0 6 64 15
2017 SO-07 29 36 25 10 0 0 0 10 65 15
2017 SO-08 27 64 9 0 0 0 0 0 91 11
2017 SO-10 41 22 26 11 0 0 0 11 63 11
2014 SO 21 28 30 13 8 0 1 20 49 316
2014 SO-02 0 43 32 20 5 0 0 25 43 11
2014 SO-03 9 30 24 20 13 1 3 35 41 74
2014 SO-04 11 16 50 13 10 0 0 23 27 60
2014 SO-05 18 20 31 23 8 0 0 31 38 35
2014 SO-06 18 32 32 9 9 0 0 18 50 20
2014 SO-07 22 42 28 4 4 0 0 7 65 28
2014 SO-08 40 13 40 7 0 0 0 7 53 15
2014 SO-10 45 36 14 0 5 0 0 5 82 12
2011 SO 20 29 28 13 6 2 3 20 51 552
2011 SO-01 22 30 20 9 4 7 9 15 61 24
2011 SO-02 25 26 28 19 3 0 0 21 51 30
2011 SO-03 12 25 30 18 8 3 4 28 40 106
2011 SO-04 20 24 27 17 3 2 7 22 49 112
2011 SO-05 20 28 21 14 11 2 4 26 52 62
2011 SO-06 27 40 31 2 0 0 0 2 67 45
2011 SO-07 20 29 34 10 5 0 2 15 50 41
2011 SO-08 21 37 32 11 0 0 0 11 58 19
2011 SO-09 41 36 14 9 0 0 0 9 77 22
2011 SO-10 9 44 41 6 0 0 0 6 52 12
2011 SO-11 32 37 21 4 5 0 0 9 70 19
2008 SO 17 34 31 12 5 1 1 17 52 366
2008 SO-01 28 20 38 14 0 0 0 14 48 16
2008 SO-02 23 37 17 4 15 4 0 19 63 27
2008 SO-03 5 27 35 21 9 1 1 31 34 76
2008 SO-04 13 26 42 13 3 0 2 17 41 62
2008 SO-05 17 44 19 12 6 0 3 18 63 33
2008 SO-06 12 40 44 3 0 0 0 3 53 33
2008 SO-07 19 37 25 15 4 0 0 19 56 27
2008 SO-08 33 43 19 5 0 0 0 5 76 21
2008 SO-09 29 47 18 6 0 0 0 6 76 17
2008 SO-10 18 36 41 5 0 0 0 5 54 17
2008 SO-11 47 27 7 20 0 0 0 20 73 15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 21 26 31 10 6 2 3 17 50 180
2017 SO-00 20 10 40 0 10 10 10 13 38 10
2017 SO-03 15 32 31 12 10 0 1 22 47 37
2017 SO-04 23 31 33 7 5 0 1 12 55 34
2017 SO-05 5 21 37 19 6 0 12 28 29 18
2017 SO-06 47 15 23 8 0 0 8 8 67 15
2017 SO-07 15 32 22 17 0 15 0 20 54 15
2017 SO-08 27 9 55 9 0 0 0 9 36 11
2017 SO-10 41 22 11 26 0 0 0 26 63 11
2014 SO 19 30 28 14 6 2 2 20 51 318
2014 SO-02 10 29 34 13 14 0 0 28 39 12
2014 SO-03 14 23 31 14 12 3 3 27 40 74
2014 SO-04 13 32 27 20 5 2 0 26 46 60
2014 SO-05 22 26 32 20 0 0 0 20 48 35
2014 SO-06 26 50 6 18 0 0 0 18 76 20
2014 SO-07 19 19 37 15 11 0 0 26 37 28
2014 SO-08 33 40 13 13 0 0 0 13 73 15
2014 SO-10 50 27 14 9 0 0 0 9 77 12
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 60 18 5 2 9 1 4 83 12 181
2017 SO-00 30 30 10 20 10 0 0 60 30 10
2017 SO-03 69 23 1 0 3 0 4 96 3 38
2017 SO-04 68 18 0 0 14 0 0 86 14 34
2017 SO-05 36 12 21 6 6 0 19 59 15 18
2017 SO-06 77 0 3 0 16 3 0 80 17 14
2017 SO-07 53 34 7 0 0 0 7 93 0 16
2017 SO-08 55 36 9 0 0 0 0 91 0 11
2017 SO-10 85 11 4 0 0 0 0 96 0 11
2014 SO 69 16 6 2 4 1 3 88 6 323
2014 SO-02 42 29 10 0 19 0 0 71 19 12
2014 SO-03 71 17 4 1 4 1 1 90 6 77
2014 SO-04 73 15 6 1 3 0 2 89 4 61
2014 SO-05 65 20 9 0 3 0 3 87 3 35
2014 SO-06 79 12 0 6 0 0 3 94 6 20
2014 SO-07 80 11 0 0 7 0 2 92 8 28
2014 SO-08 67 20 0 0 7 0 7 93 7 15
2014 SO-10 70 10 10 0 0 0 10 89 0 11
2011 SO 65 16 8 2 3 1 6 87 5 554
2011 SO-01 48 17 9 4 13 4 4 72 19 24
2011 SO-02 66 18 7 0 4 0 6 89 4 30
2011 SO-03 66 20 5 3 1 1 6 91 4 106
2011 SO-04 69 15 6 1 3 0 7 89 4 112
2011 SO-05 68 12 13 0 2 2 4 85 2 62
2011 SO-06 71 8 9 0 0 0 11 90 0 45
2011 SO-07 61 22 5 2 2 0 7 89 5 41
2011 SO-08 63 5 5 0 11 0 16 81 13 19
2011 SO-09 50 23 27 0 0 0 0 73 0 22
2011 SO-10 65 17 17 0 0 0 0 83 0 12
2011 SO-11 68 16 5 5 5 0 0 84 11 19
2008 SO 63 11 7 3 5 0 12 83 9 370
2008 SO-01 58 7 7 21 7 0 0 65 28 16
2008 SO-02 49 17 7 7 7 0 11 75 17 28
2008 SO-03 72 9 4 3 5 2 4 87 9 78
2008 SO-04 62 5 5 2 3 0 24 88 6 63
2008 SO-05 74 16 1 0 3 0 6 95 3 33
2008 SO-06 65 14 6 0 3 0 12 89 4 33
2008 SO-07 44 15 15 0 4 0 22 76 5 27
2008 SO-08 60 5 15 0 10 0 10 72 11 20
2008 SO-09 71 0 24 0 0 0 6 75 0 17
2008 SO-10 53 12 6 0 6 0 23 84 8 17
2008 SO-11 67 13 0 0 13 0 7 86 14 15

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 19 38 13 13 13 4 1 60 27 182
2017 SO-00 10 10 20 20 40 0 0 20 60 10
2017 SO-03 26 33 13 11 15 3 0 60 27 38
2017 SO-04 27 48 19 0 7 0 0 75 7 34
2017 SO-05 31 36 0 12 15 6 0 71 29 18
2017 SO-06 8 46 9 23 8 8 0 58 33 15
2017 SO-07 7 41 20 7 12 14 0 55 22 16
2017 SO-08 9 73 0 9 0 9 0 90 10 11
2017 SO-10 4 22 22 48 4 0 0 26 52 11
2014 SO 24 47 14 8 5 2 0 72 13 322
2014 SO-02 0 46 20 20 14 0 0 46 34 11
2014 SO-03 31 44 11 4 8 1 0 76 13 77
2014 SO-04 24 46 12 13 3 2 0 72 16 61
2014 SO-05 22 46 15 8 3 6 0 72 11 35
2014 SO-06 38 21 26 6 9 0 0 59 15 20
2014 SO-07 15 45 24 13 0 0 4 62 13 28
2014 SO-08 13 53 7 7 20 0 0 67 27 15
2014 SO-10 10 80 10 0 0 0 0 90 0 11

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 29 37 13 9 11 1 2 67 20 181
2017 SO-00 20 10 10 10 50 0 0 30 60 10
2017 SO-03 27 37 10 14 12 0 0 64 26 38
2017 SO-04 36 36 14 8 6 0 0 72 14 34
2017 SO-05 33 46 12 0 2 6 0 84 3 18
2017 SO-06 41 23 8 11 16 0 0 64 28 14
2017 SO-07 14 47 27 0 5 0 7 65 6 16
2017 SO-08 27 64 0 9 0 0 0 91 9 11
2017 SO-10 15 37 11 15 22 0 0 52 37 11
2014 SO 39 40 9 7 3 0 2 80 10 323
2014 SO-02 5 43 0 29 13 0 10 53 47 12
2014 SO-03 37 39 9 8 6 0 1 76 14 77
2014 SO-04 45 42 10 3 1 0 0 87 3 61
2014 SO-05 31 45 12 12 0 0 0 75 12 35
2014 SO-06 50 24 12 9 0 0 6 78 9 20
2014 SO-07 33 52 6 0 5 0 4 89 6 28
2014 SO-08 60 13 7 13 0 0 7 79 14 15
2014 SO-10 50 40 10 0 0 0 0 90 0 11

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 6 21 19 31 21 1 1 28 53 182
2017 SO-00 0 30 0 30 40 0 0 30 70 10
2017 SO-03 9 13 18 22 35 3 0 22 59 38
2017 SO-04 5 28 21 29 17 0 0 33 46 34
2017 SO-05 0 25 50 17 9 0 0 25 26 18
2017 SO-06 8 23 18 41 11 0 0 30 51 15
2017 SO-07 7 14 20 41 19 0 0 20 59 16
2017 SO-08 0 18 36 36 9 0 0 18 45 11
2017 SO-10 4 4 4 33 55 0 0 8 87 11
2014 SO 7 31 20 31 10 0 0 38 41 323
2014 SO-02 8 29 24 29 10 0 0 37 39 12
2014 SO-03 9 35 18 24 14 0 0 44 38 77
2014 SO-04 3 39 23 31 3 0 0 42 35 61
2014 SO-05 6 28 15 40 11 0 0 34 51 35
2014 SO-06 12 38 18 24 9 0 0 50 32 20
2014 SO-07 0 20 30 35 15 0 0 20 50 28
2014 SO-08 13 33 20 27 7 0 0 47 33 15
2014 SO-10 10 20 20 40 10 0 0 30 50 11
2011 SO 6 34 17 28 14 0 0 40 42 554
2011 SO-01 16 26 22 26 4 3 4 45 32 24
2011 SO-02 8 34 21 24 10 4 0 44 34 30
2011 SO-03 6 41 22 19 12 0 0 46 31 106
2011 SO-04 7 35 17 24 17 0 0 42 41 112
2011 SO-05 7 32 13 38 10 0 0 39 48 62
2011 SO-06 2 34 7 35 23 0 0 36 57 45
2011 SO-07 2 27 15 39 17 0 0 29 56 41
2011 SO-08 5 16 37 32 11 0 0 21 42 19
2011 SO-09 0 23 18 36 23 0 0 23 59 22
2011 SO-10 0 48 17 26 9 0 0 48 35 12
2011 SO-11 0 30 16 48 5 0 0 30 54 19
2008 SO 8 31 16 32 11 0 1 39 44 368
2008 SO-01 10 45 10 21 14 0 0 55 35 16
2008 SO-02 20 22 18 32 4 4 0 44 37 28
2008 SO-03 8 36 18 23 14 0 1 44 37 76
2008 SO-04 12 33 7 36 13 0 0 45 49 63
2008 SO-05 2 24 22 37 14 0 0 27 51 33
2008 SO-06 2 25 25 39 6 0 3 28 46 33
2008 SO-07 4 22 7 51 15 0 0 26 66 27
2008 SO-08 0 33 29 29 10 0 0 33 38 21
2008 SO-09 0 41 12 24 24 0 0 41 47 17
2008 SO-10 6 18 17 47 12 0 0 24 59 17
2008 SO-11 7 27 27 40 0 0 0 33 40 15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 7 24 20 23 20 4 1 33 46 181
2017 SO-00 10 20 20 20 30 0 0 30 50 10
2017 SO-03 1 23 20 17 34 6 0 25 53 38
2017 SO-04 13 20 21 22 20 5 0 35 43 34
2017 SO-05 0 36 22 7 29 0 7 38 38 17
2017 SO-06 0 15 16 53 15 0 0 15 68 15
2017 SO-07 0 27 41 26 0 7 0 29 27 16
2017 SO-08 9 36 9 36 9 0 0 45 45 11
2017 SO-10 8 26 11 11 44 0 0 34 55 11
2014 SO 5 29 22 25 14 3 1 36 41 323
2014 SO-02 8 10 19 14 39 10 0 20 59 12
2014 SO-03 2 22 25 28 15 6 1 26 47 77
2014 SO-04 1 32 34 16 14 3 0 34 31 61
2014 SO-05 3 46 18 17 15 0 0 49 32 35
2014 SO-06 15 35 18 21 12 0 0 50 32 20
2014 SO-07 11 20 19 42 4 0 4 33 48 28
2014 SO-08 7 33 20 27 13 0 0 40 40 15
2014 SO-10 10 20 10 40 20 0 0 30 60 11
2011 SO 7 21 21 27 20 4 0 30 48 553
2011 SO-01 11 26 13 30 15 4 0 39 48 24
2011 SO-02 12 7 25 26 27 4 0 20 55 30
2011 SO-03 7 28 21 22 17 6 0 37 41 106
2011 SO-04 8 21 19 26 23 4 0 30 50 111
2011 SO-05 3 20 24 34 14 5 0 25 50 62
2011 SO-06 2 29 17 18 31 2 0 32 51 45
2011 SO-07 5 17 17 37 20 5 0 23 59 41
2011 SO-08 11 21 21 21 26 0 0 32 47 19
2011 SO-09 5 23 14 41 18 0 0 27 59 22
2011 SO-10 6 24 26 26 17 0 0 30 44 12
2011 SO-11 9 16 32 21 16 5 0 26 40 19
2008 SO 8 28 19 24 17 3 0 38 42 368
2008 SO-01 7 21 14 28 21 10 0 31 54 16
2008 SO-02 13 22 29 17 11 7 0 38 31 28
2008 SO-03 11 27 16 20 25 1 0 39 46 76
2008 SO-04 6 26 19 32 14 3 0 33 48 63
2008 SO-05 2 18 31 28 17 3 0 21 47 33
2008 SO-06 2 31 19 26 16 6 0 36 44 33
2008 SO-07 7 30 7 30 25 0 0 37 55 27
2008 SO-08 0 29 48 19 5 0 0 29 24 21
2008 SO-09 6 35 24 18 18 0 0 41 35 17
2008 SO-10 12 23 12 41 12 0 0 35 53 17
2008 SO-11 27 47 7 20 0 0 0 73 20 15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 3 15 21 26 30 5 0 19 59 181
2017 SO-00 10 0 0 30 60 0 0 10 90 10
2017 SO-03 0 11 25 17 43 3 0 12 62 38
2017 SO-04 8 14 24 22 21 10 0 25 48 34
2017 SO-05 0 20 22 16 42 0 0 20 58 17
2017 SO-06 0 15 13 30 38 3 0 16 70 15
2017 SO-07 7 14 7 41 19 14 0 23 69 16
2017 SO-08 0 18 18 55 9 0 0 18 64 11
2017 SO-10 0 4 33 11 52 0 0 4 63 11
2014 SO 5 23 22 30 17 2 0 29 49 322
2014 SO-02 14 10 10 43 13 10 0 27 63 12
2014 SO-03 4 18 23 25 26 3 0 23 53 76
2014 SO-04 2 30 22 38 6 2 0 33 45 61
2014 SO-05 6 20 20 29 22 3 0 27 52 35
2014 SO-06 15 24 21 26 15 0 0 38 41 20
2014 SO-07 0 17 20 37 22 0 4 17 62 28
2014 SO-08 0 33 20 27 20 0 0 33 47 15
2014 SO-10 5 35 20 40 0 0 0 40 40 11

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 22 50 10 14 4 0 1 72 18 180
2017 SO-00 10 10 0 70 10 0 0 20 80 10
2017 SO-03 21 48 14 6 8 0 3 71 14 38
2017 SO-04 25 55 10 7 3 0 0 79 10 34
2017 SO-05 33 49 7 12 0 0 0 82 12 17
2017 SO-06 26 49 15 11 0 0 0 74 11 15
2017 SO-07 7 68 7 14 5 0 0 74 19 16
2017 SO-08 36 36 18 9 0 0 0 73 9 11
2017 SO-10 17 49 5 29 0 0 0 66 29 10
2014 SO 27 52 13 6 2 0 0 78 8 323
2014 SO-02 14 53 10 10 13 0 0 67 23 12
2014 SO-03 31 43 14 9 3 0 0 74 12 77
2014 SO-04 22 57 17 4 0 0 0 79 4 61
2014 SO-05 17 68 3 9 3 0 0 85 12 35
2014 SO-06 26 59 0 12 3 0 0 85 15 20
2014 SO-07 15 61 20 4 0 0 0 76 4 28
2014 SO-08 53 40 7 0 0 0 0 93 0 15
2014 SO-10 20 70 10 0 0 0 0 90 0 11
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 25 39 11 14 10 0 0 65 25 182
2017 SO-00 20 20 0 10 50 0 0 40 60 10
2017 SO-03 33 44 13 10 1 0 0 77 11 38
2017 SO-04 15 32 19 18 15 0 1 48 33 34
2017 SO-05 46 33 0 19 2 0 0 79 21 18
2017 SO-06 33 41 11 8 8 0 0 74 15 15
2017 SO-07 20 47 9 14 9 0 0 68 23 16
2017 SO-08 18 45 9 18 9 0 0 64 27 11
2017 SO-10 22 34 11 11 22 0 0 56 33 11
2014 SO 30 37 17 10 7 0 0 66 17 321
2014 SO-02 34 43 0 19 4 0 0 77 23 12
2014 SO-03 34 40 13 11 2 0 0 75 13 76
2014 SO-04 14 35 20 15 16 0 0 49 31 60
2014 SO-05 40 49 9 2 0 0 0 89 2 35
2014 SO-06 38 24 26 0 12 0 0 62 12 20
2014 SO-07 43 45 7 5 0 0 0 87 5 28
2014 SO-08 29 29 14 0 29 0 0 57 29 14
2014 SO-10 23 14 55 0 9 0 0 36 9 12
2011 SO 23 42 13 14 7 0 1 65 22 552
2011 SO-01 18 52 9 13 9 0 0 70 22 24
2011 SO-02 17 51 12 14 6 0 0 68 20 30
2011 SO-03 26 48 16 7 3 0 0 74 10 106
2011 SO-04 25 27 13 21 13 0 2 53 34 110
2011 SO-05 27 51 8 7 5 2 2 80 12 62
2011 SO-06 13 44 14 18 11 0 0 57 29 45
2011 SO-07 17 56 7 17 2 0 0 73 20 41
2011 SO-08 11 53 5 21 11 0 0 63 32 19
2011 SO-09 23 27 23 23 5 0 0 50 27 22
2011 SO-10 17 39 17 26 0 0 0 56 26 12
2011 SO-11 5 36 16 21 21 0 0 41 43 19
2008 SO 26 35 15 12 11 1 0 61 23 367
2008 SO-01 3 31 42 17 7 0 0 35 24 16
2008 SO-02 34 37 11 7 6 4 0 74 14 28
2008 SO-03 42 31 16 6 4 1 0 74 10 76
2008 SO-04 15 35 11 14 24 0 0 51 38 63
2008 SO-05 28 39 16 6 11 0 0 67 17 33
2008 SO-06 30 34 16 14 6 0 0 64 20 33
2008 SO-07 27 35 8 16 15 0 0 62 30 26
2008 SO-08 14 38 29 5 5 10 0 58 11 21
2008 SO-09 24 47 12 6 12 0 0 71 18 17
2008 SO-10 28 6 12 30 24 0 0 34 54 17
2008 SO-11 13 47 13 13 13 0 0 60 27 15

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 35 32 16 9 6 1 1 69 15 182
2017 SO-00 20 0 20 20 40 0 0 20 60 10
2017 SO-03 41 29 18 8 1 0 3 72 9 38
2017 SO-04 27 30 27 10 1 5 0 60 12 34
2017 SO-05 64 15 6 6 2 0 6 84 9 18
2017 SO-06 53 29 15 0 3 0 0 82 3 15
2017 SO-07 34 41 14 3 3 7 0 80 6 16
2017 SO-08 27 36 18 0 18 0 0 64 18 11
2017 SO-10 15 37 0 26 22 0 0 52 48 11
2014 SO 35 34 19 7 5 1 0 70 11 321
2014 SO-02 34 5 13 19 0 29 0 54 27 12
2014 SO-03 39 37 15 5 3 0 1 77 8 76
2014 SO-04 24 35 19 14 7 0 0 59 21 60
2014 SO-05 49 42 6 0 3 0 0 91 3 35
2014 SO-06 41 32 15 0 12 0 0 74 12 20
2014 SO-07 58 33 4 5 0 0 0 91 5 28
2014 SO-08 21 29 36 14 0 0 0 50 14 14
2014 SO-10 9 36 45 0 9 0 0 45 9 12
2011 SO 28 37 16 9 8 1 0 66 18 553
2011 SO-01 28 30 16 4 22 0 0 58 26 24
2011 SO-02 17 52 11 7 12 2 0 70 19 30
2011 SO-03 36 42 11 5 6 0 0 78 11 106
2011 SO-04 29 33 16 12 10 1 0 63 22 111
2011 SO-05 31 44 16 3 3 1 2 77 7 62
2011 SO-06 26 27 18 14 13 2 0 55 27 45
2011 SO-07 12 66 17 2 2 0 0 78 5 41
2011 SO-08 32 21 21 16 11 0 0 53 26 19
2011 SO-09 27 18 14 27 9 5 0 48 38 22
2011 SO-10 30 44 17 9 0 0 0 74 9 12
2011 SO-11 20 11 16 43 11 0 0 30 54 19
2008 SO 31 35 18 7 7 2 0 68 14 367
2008 SO-01 31 25 21 14 10 0 0 55 24 16
2008 SO-02 31 41 11 7 6 4 0 74 14 28
2008 SO-03 40 34 16 4 4 1 1 76 8 76
2008 SO-04 27 32 14 15 9 3 0 61 24 63
2008 SO-05 31 46 16 0 8 0 0 77 8 33
2008 SO-06 43 32 16 0 6 3 0 78 6 33
2008 SO-07 16 50 16 4 15 0 0 66 19 26
2008 SO-08 24 38 24 5 5 5 0 65 10 21
2008 SO-09 24 35 29 6 6 0 0 59 12 17
2008 SO-10 29 17 18 18 12 6 0 49 32 17
2008 SO-11 33 27 27 13 0 0 0 60 13 15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 30 33 14 14 8 0 1 64 22 182
2017 SO-00 20 0 10 40 30 0 0 20 70 10
2017 SO-03 33 31 19 11 5 0 0 64 17 38
2017 SO-04 21 39 18 14 8 0 0 60 22 34
2017 SO-05 58 27 0 6 9 0 0 85 15 18
2017 SO-06 46 26 13 15 0 0 0 71 15 15
2017 SO-07 34 34 7 23 3 0 0 68 26 16
2017 SO-08 27 18 27 9 9 0 9 50 20 11
2017 SO-10 15 37 4 11 33 0 0 52 44 11
2014 SO 32 41 14 9 3 0 0 74 12 324
2014 SO-02 24 34 23 19 0 0 0 58 19 12
2014 SO-03 41 43 9 5 3 0 0 83 8 77
2014 SO-04 19 40 25 14 2 0 0 59 16 61
2014 SO-05 42 46 3 9 0 0 0 88 9 35
2014 SO-06 35 35 12 6 12 0 0 71 18 20
2014 SO-07 46 52 2 0 0 0 0 98 0 28
2014 SO-08 27 33 13 20 7 0 0 60 27 15
2014 SO-10 18 55 9 9 0 9 0 80 10 12
2011 SO 26 41 13 12 7 0 0 67 19 553
2011 SO-01 23 34 0 17 22 4 0 60 40 24
2011 SO-02 10 55 13 17 6 0 0 65 23 30
2011 SO-03 33 43 14 6 4 0 0 76 10 106
2011 SO-04 23 37 13 16 10 1 0 61 26 111
2011 SO-05 29 49 10 5 5 0 2 79 10 62
2011 SO-06 15 34 21 14 15 0 2 50 29 45
2011 SO-07 22 61 7 7 2 0 0 83 10 41
2011 SO-08 26 26 11 26 11 0 0 53 37 19
2011 SO-09 32 36 9 18 5 0 0 68 23 22
2011 SO-10 15 41 26 17 0 0 0 56 17 12
2011 SO-11 14 21 37 21 5 0 0 36 27 19
2008 SO 32 38 13 11 5 1 0 71 16 368
2008 SO-01 10 45 21 17 7 0 0 55 24 16
2008 SO-02 27 41 19 4 6 4 0 70 10 28
2008 SO-03 42 38 10 6 4 0 0 80 10 76
2008 SO-04 27 40 15 8 8 2 0 68 17 63
2008 SO-05 46 34 6 9 5 0 0 80 14 33
2008 SO-06 33 31 9 23 3 0 0 64 26 33
2008 SO-07 23 50 8 8 11 0 0 74 19 26
2008 SO-08 29 33 19 10 5 5 0 65 15 21
2008 SO-09 24 47 12 18 0 0 0 71 18 17
2008 SO-10 29 35 12 18 6 0 0 64 24 17
2008 SO-11 33 20 20 27 0 0 0 53 27 15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 71 11 5 3 6 1 4 85 9 182
2017 SO-00 70 10 10 10 0 0 0 80 10 10
2017 SO-03 70 17 7 3 3 0 0 87 6 38
2017 SO-04 78 8 0 3 10 0 0 86 14 34
2017 SO-05 42 12 15 0 6 0 25 72 8 18
2017 SO-06 71 11 0 0 15 3 0 84 16 15
2017 SO-07 73 14 0 0 0 0 14 100 0 16
2017 SO-08 73 18 9 0 0 0 0 91 0 11
2017 SO-10 96 0 4 0 0 0 0 96 0 11
2014 SO 76 14 5 2 2 0 2 92 3 324
2014 SO-02 48 33 0 0 10 0 10 89 11 12
2014 SO-03 76 11 4 3 4 0 1 89 7 77
2014 SO-04 78 20 1 0 0 0 1 99 0 61
2014 SO-05 83 8 6 0 0 0 3 94 0 35
2014 SO-06 71 12 12 6 0 0 0 82 6 20
2014 SO-07 80 11 2 4 4 0 0 91 7 28
2014 SO-08 87 7 0 0 0 0 7 100 0 15
2014 SO-10 73 9 9 0 0 0 9 90 0 12
2011 SO 68 15 7 1 2 1 6 89 3 553
2011 SO-01 66 17 17 0 0 0 0 83 0 24
2011 SO-02 73 18 4 4 0 0 3 93 4 30
2011 SO-03 71 16 5 2 1 1 5 92 3 106
2011 SO-04 68 12 7 2 3 0 8 87 5 111
2011 SO-05 68 12 9 2 2 0 7 86 4 62
2011 SO-06 76 14 6 0 0 0 5 94 0 45
2011 SO-07 61 22 2 2 2 0 10 92 5 41
2011 SO-08 58 11 5 0 11 5 11 81 13 19
2011 SO-09 41 27 23 0 0 0 9 75 0 22
2011 SO-10 74 9 17 0 0 0 0 83 0 12
2011 SO-11 73 27 0 0 0 0 0 100 0 19
2008 SO 69 11 6 1 3 1 9 88 5 366
2008 SO-01 72 28 0 0 0 0 0 100 0 16
2008 SO-02 45 22 11 0 14 4 4 73 15 28
2008 SO-03 74 10 5 3 3 1 4 88 6 76
2008 SO-04 65 10 3 0 2 0 20 94 2 63
2008 SO-05 77 12 5 0 0 0 6 95 0 33
2008 SO-06 76 3 6 3 3 0 9 86 7 33
2008 SO-07 64 4 8 4 4 0 16 81 10 25
2008 SO-08 71 5 10 0 5 5 5 84 5 21
2008 SO-09 76 6 12 0 0 0 6 88 0 17
2008 SO-10 53 6 12 0 6 0 23 77 8 17
2008 SO-11 80 13 0 0 0 0 7 100 0 15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 17 14 10 5 12 2 39 54 29 182
2017 SO-00 10 0 10 10 50 0 20 13 75 10
2017 SO-03 28 14 7 6 4 0 41 72 16 38
2017 SO-04 8 17 10 4 9 0 51 52 28 34
2017 SO-05 27 0 9 6 9 0 50 54 29 18
2017 SO-06 8 11 0 8 18 0 56 41 59 15
2017 SO-07 14 20 14 3 7 7 36 60 17 16
2017 SO-08 0 27 27 0 18 0 27 38 25 11
2017 SO-10 30 15 11 11 11 0 22 58 28 11
2014 SO 21 18 14 3 6 2 36 63 14 320
2014 SO-02 16 27 11 0 15 0 32 63 22 11
2014 SO-03 28 22 9 4 9 3 25 70 18 75
2014 SO-04 8 27 15 7 4 0 40 57 18 60
2014 SO-05 29 14 17 3 5 0 32 64 11 35
2014 SO-06 29 15 24 0 15 0 18 54 18 20
2014 SO-07 22 7 15 4 0 0 52 62 8 28
2014 SO-08 7 7 7 0 13 0 67 40 40 15
2014 SO-10 18 9 0 0 0 9 64 100 0 12
2011 SO 13 20 17 10 12 2 26 47 31 553
2011 SO-01 28 13 29 4 17 4 4 45 24 24
2011 SO-02 12 25 14 11 13 0 26 49 32 30
2011 SO-03 17 27 16 9 9 1 21 56 23 106
2011 SO-04 14 17 20 11 12 0 26 42 31 112
2011 SO-05 14 24 13 7 15 2 26 52 30 62
2011 SO-06 8 21 8 6 14 5 38 51 35 45
2011 SO-07 7 17 17 20 20 0 20 30 48 41
2011 SO-08 11 0 26 11 16 5 32 17 42 19
2011 SO-09 5 14 14 23 18 0 27 25 56 22
2011 SO-10 0 15 17 0 0 9 59 46 0 12
2011 SO-11 5 21 11 5 11 0 46 50 30 19

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 35 31 15 8 10 0 1 67 18 182
2017 SO-00 10 20 0 20 50 0 0 30 70 10
2017 SO-03 38 29 19 6 8 0 0 67 14 38
2017 SO-04 31 32 15 10 8 0 3 65 19 34
2017 SO-05 46 40 0 12 2 0 0 85 15 18
2017 SO-06 46 18 11 15 11 0 0 64 26 15
2017 SO-07 27 27 27 7 12 0 0 54 19 16
2017 SO-08 9 36 45 9 0 0 0 45 9 11
2017 SO-10 41 26 11 0 22 0 0 67 22 11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 35 36 14 8 7 0 0 71 15 181
2017 SO-00 10 50 0 10 30 0 0 60 40 10
2017 SO-03 44 23 19 9 5 0 0 67 14 38
2017 SO-04 27 27 24 17 4 0 0 54 22 34
2017 SO-05 52 30 12 0 6 0 0 81 6 18
2017 SO-06 56 36 0 0 8 0 0 92 8 15
2017 SO-07 27 41 14 14 5 0 0 68 19 16
2017 SO-08 10 70 20 0 0 0 0 80 0 10
2017 SO-10 19 37 11 22 11 0 0 56 33 11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 37 30 15 10 8 0 0 67 18 182
2017 SO-00 10 10 20 30 30 0 0 20 60 10
2017 SO-03 41 26 15 11 7 0 0 67 18 38
2017 SO-04 33 21 24 14 8 0 0 54 22 34
2017 SO-05 64 15 15 0 6 0 0 79 6 18
2017 SO-06 41 41 3 15 0 0 0 82 15 15
2017 SO-07 41 27 16 7 9 0 0 68 16 16
2017 SO-08 27 64 9 0 0 0 0 91 0 11
2017 SO-10 19 33 15 11 22 0 0 52 33 11
2014 SO 36 38 15 7 3 1 1 75 10 321
2014 SO-02 34 14 29 0 4 19 0 60 5 12
2014 SO-03 41 35 8 11 5 0 0 75 16 75
2014 SO-04 25 42 17 14 2 0 0 67 16 60
2014 SO-05 51 35 14 0 0 0 0 86 0 35
2014 SO-06 47 29 12 3 9 0 0 76 12 20
2014 SO-07 54 41 5 0 0 0 0 95 0 28
2014 SO-08 27 33 27 13 0 0 0 60 13 15
2014 SO-10 9 45 27 9 0 0 9 60 10 12
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 4 39 21 20 12 3 1 45 33 114
2017 SO-03 8 44 36 0 11 0 0 53 11 14
2017 SO-04 0 42 34 10 6 7 0 46 18 23
2017 SO-05 11 44 16 16 11 0 0 56 28 14
2017 SO-06 0 37 23 16 23 0 0 37 39 14
2017 SO-07 8 23 23 19 11 16 0 37 35 14
2017 SO-08 0 27 9 45 9 0 9 30 60 11
2014 SO 11 40 19 18 10 1 1 52 29 218
2014 SO-03 10 53 2 15 17 2 0 64 33 23
2014 SO-04 9 58 11 14 3 2 2 71 17 51
2014 SO-05 9 35 21 21 14 0 0 44 35 24
2014 SO-06 16 31 3 34 12 0 3 48 48 19
2014 SO-07 4 33 33 18 12 0 0 37 31 25
2014 SO-08 7 40 33 20 0 0 0 47 20 15
2014 SO-10 20 10 30 30 10 0 0 30 40 11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 14 34 22 11 13 5 0 51 25 180
2017 SO-00 0 30 10 10 30 20 0 38 50 10
2017 SO-03 11 35 24 7 19 3 0 48 27 38
2017 SO-04 13 30 35 10 8 3 0 45 19 34
2017 SO-05 9 37 21 19 15 0 0 46 33 18
2017 SO-06 23 21 30 11 15 0 0 44 26 15
2017 SO-07 34 20 20 9 9 7 0 58 20 16
2017 SO-08 0 55 9 27 0 9 0 60 30 11
2014 SO 16 30 22 14 10 7 0 50 26 320
2014 SO-02 11 31 11 37 0 11 0 46 42 11
2014 SO-03 14 33 22 10 12 7 2 52 24 75
2014 SO-04 18 30 26 14 8 3 0 50 23 61
2014 SO-05 9 40 15 18 8 9 0 54 29 35
2014 SO-06 35 24 21 12 9 0 0 59 21 20
2014 SO-07 22 19 15 17 13 15 0 48 35 28
2014 SO-08 13 33 33 20 0 0 0 47 20 15
2014 SO-10 14 18 27 23 9 9 0 35 35 12
2011 SO 8 32 24 16 13 5 1 43 31 552
2011 SO-01 13 30 14 17 22 0 4 45 40 24
2011 SO-02 11 22 46 0 16 6 0 34 17 29
2011 SO-03 5 36 29 14 9 6 0 43 25 106
2011 SO-04 9 35 20 15 13 6 2 48 30 112
2011 SO-05 12 28 24 18 10 7 2 43 31 61
2011 SO-06 6 36 18 11 22 7 0 45 36 45
2011 SO-07 5 34 20 22 17 2 0 40 40 41
2011 SO-08 5 37 16 16 11 16 0 50 31 19
2011 SO-09 0 18 32 18 32 0 0 18 50 22
2011 SO-10 6 41 17 35 0 0 0 48 35 12
2011 SO-11 9 11 32 43 5 0 0 20 48 19

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 11 25 21 19 22 2 0 36 42 182
2017 SO-00 10 10 10 20 40 10 0 22 67 10
2017 SO-03 14 14 13 34 25 0 0 28 59 38
2017 SO-04 10 26 29 12 21 3 0 36 33 34
2017 SO-05 6 27 21 19 27 0 0 33 46 18
2017 SO-06 15 18 33 18 15 0 0 33 33 15
2017 SO-07 14 41 14 16 16 0 0 54 32 16
2017 SO-08 0 36 36 9 18 0 0 36 27 11
2017 SO-10 26 19 11 22 22 0 0 45 44 11
2014 SO 12 30 25 13 17 2 0 43 31 320
2014 SO-02 0 27 31 21 11 11 0 30 36 11
2014 SO-03 14 25 31 10 16 3 2 40 28 75
2014 SO-04 13 45 20 12 10 0 0 58 22 61
2014 SO-05 3 34 25 12 26 0 0 37 38 35
2014 SO-06 35 15 18 18 15 0 0 50 32 20
2014 SO-07 15 45 11 17 13 0 0 59 29 28
2014 SO-08 7 33 47 7 7 0 0 40 13 15
2014 SO-10 14 9 27 23 27 0 0 23 50 12
2011 SO 8 26 24 22 18 1 0 34 41 551
2011 SO-01 9 9 17 20 42 0 4 18 64 24
2011 SO-02 7 18 41 14 20 0 0 25 34 29
2011 SO-03 8 31 22 24 16 0 0 39 39 106
2011 SO-04 11 29 23 20 15 2 0 41 35 111
2011 SO-05 10 27 28 15 20 0 0 38 35 61
2011 SO-06 8 18 22 29 22 0 0 27 51 45
2011 SO-07 2 32 24 24 17 0 0 34 41 41
2011 SO-08 5 16 37 21 21 0 0 21 42 19
2011 SO-09 5 18 18 23 36 0 0 23 59 22
2011 SO-10 13 9 35 44 0 0 0 21 44 12
2011 SO-11 4 32 11 21 32 0 0 36 54 19
2008 SO 10 28 25 19 17 1 0 39 36 368
2008 SO-01 7 31 11 10 42 0 0 38 52 16
2008 SO-02 20 25 11 22 21 0 0 45 43 28
2008 SO-03 14 28 22 20 16 0 0 41 36 76
2008 SO-04 14 28 29 17 12 0 0 42 29 63
2008 SO-05 6 34 22 25 14 0 0 39 39 33
2008 SO-06 0 32 18 25 19 6 0 35 46 33
2008 SO-07 7 7 34 26 25 0 0 15 51 27
2008 SO-08 5 29 29 19 19 0 0 33 38 21
2008 SO-09 0 35 35 6 24 0 0 35 29 17
2008 SO-10 24 11 35 18 6 6 0 37 26 17
2008 SO-11 7 53 13 13 13 0 0 60 27 15

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 9 17 19 24 27 4 0 27 52 182
2017 SO-00 0 10 10 20 50 10 0 11 78 10
2017 SO-03 17 5 21 27 30 0 0 22 57 38
2017 SO-04 14 14 24 15 29 3 0 29 46 34
2017 SO-05 6 15 21 37 21 0 0 21 58 18
2017 SO-06 0 15 13 41 30 0 0 15 71 15
2017 SO-07 7 27 14 30 16 7 0 36 49 16
2017 SO-08 0 27 27 18 27 0 0 27 45 11
2017 SO-10 11 30 11 15 33 0 0 41 48 11
2014 SO 5 23 24 27 17 3 0 30 45 321
2014 SO-02 0 16 43 31 11 0 0 16 41 11
2014 SO-03 8 18 26 27 16 3 1 27 45 75
2014 SO-04 7 29 26 30 6 2 0 37 37 62
2014 SO-05 0 25 24 27 21 3 0 26 49 34
2014 SO-06 12 41 12 15 21 0 0 53 35 20
2014 SO-07 4 26 22 31 17 0 0 30 48 28
2014 SO-08 0 47 13 27 7 7 0 50 36 15
2014 SO-10 5 18 18 23 36 0 0 23 59 12
2011 SO 5 20 26 26 21 3 0 26 48 551
2011 SO-01 0 24 26 13 37 0 0 24 50 24
2011 SO-02 6 14 40 14 23 4 0 21 38 30
2011 SO-03 4 24 23 29 16 5 0 29 47 106
2011 SO-04 9 21 29 18 19 3 0 32 38 111
2011 SO-05 9 23 23 24 19 2 0 32 44 61
2011 SO-06 6 9 30 32 23 0 0 16 54 44
2011 SO-07 0 20 24 34 22 0 0 20 56 41
2011 SO-08 0 21 26 32 21 0 0 21 53 19
2011 SO-09 0 23 9 23 45 0 0 23 68 22
2011 SO-10 0 21 17 52 9 0 0 21 61 12
2011 SO-11 0 14 27 16 43 0 0 14 59 19
2008 SO 4 23 25 28 20 1 0 27 48 368
2008 SO-01 0 24 24 18 35 0 0 24 52 16
2008 SO-02 9 33 18 26 14 0 0 43 40 28
2008 SO-03 5 24 18 29 23 1 0 29 52 76
2008 SO-04 7 21 28 32 12 0 0 29 44 63
2008 SO-05 0 24 31 24 20 0 0 24 44 33
2008 SO-06 0 12 28 33 19 8 0 13 56 33
2008 SO-07 7 7 30 30 25 0 0 15 55 27
2008 SO-08 0 14 19 38 29 0 0 14 67 21
2008 SO-09 0 24 35 18 24 0 0 24 41 17
2008 SO-10 6 29 23 24 18 0 0 35 42 17
2008 SO-11 0 47 13 20 20 0 0 47 40 15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 6 20 18 13 36 6 0 28 53 182
2017 SO-00 0 20 10 10 40 20 0 25 63 10
2017 SO-03 11 13 11 21 39 4 0 25 63 38
2017 SO-04 10 12 24 3 39 12 0 24 48 34
2017 SO-05 6 21 19 9 46 0 0 27 54 18
2017 SO-06 0 18 18 8 56 0 0 18 64 15
2017 SO-07 0 41 7 16 30 7 0 44 49 16
2017 SO-08 0 27 18 27 27 0 0 27 55 11
2017 SO-10 0 30 26 11 22 11 0 34 37 11
2014 SO 7 22 21 21 23 6 0 30 47 321
2014 SO-02 0 5 16 15 32 32 0 8 69 11
2014 SO-03 8 18 20 23 22 8 1 29 49 75
2014 SO-04 7 24 30 21 15 3 0 32 37 62
2014 SO-05 3 25 25 19 27 0 0 29 46 34
2014 SO-06 26 29 9 12 24 0 0 56 35 20
2014 SO-07 4 22 20 26 20 7 0 28 50 28
2014 SO-08 0 27 13 27 27 7 0 29 57 15
2014 SO-10 5 36 23 9 27 0 0 41 36 12
2011 SO 6 18 24 24 21 7 0 25 48 550
2011 SO-01 9 15 22 9 46 0 0 24 54 24
2011 SO-02 3 13 35 27 16 7 0 17 46 30
2011 SO-03 5 19 28 27 14 7 1 26 44 106
2011 SO-04 8 20 23 23 17 9 0 30 44 111
2011 SO-05 5 23 20 28 14 10 0 31 47 61
2011 SO-06 6 19 16 25 27 7 0 27 56 44
2011 SO-07 2 17 27 24 27 2 0 20 53 41
2011 SO-08 0 26 37 16 21 0 0 26 37 19
2011 SO-09 0 18 9 23 45 5 0 19 71 22
2011 SO-10 0 24 35 33 0 9 0 26 36 12
2011 SO-11 4 11 16 27 37 5 0 15 68 19
2008 SO 6 22 25 20 21 6 0 31 43 368
2008 SO-01 7 17 25 17 35 0 0 24 52 16
2008 SO-02 13 26 30 4 17 10 0 43 24 28
2008 SO-03 5 22 26 21 21 5 0 29 44 76
2008 SO-04 7 24 28 15 17 10 0 34 35 63
2008 SO-05 6 12 25 28 20 9 0 20 53 33
2008 SO-06 0 19 31 22 22 3 3 21 46 33
2008 SO-07 7 15 11 22 33 11 0 25 62 27
2008 SO-08 0 19 38 29 14 0 0 19 43 21
2008 SO-09 0 29 35 18 18 0 0 29 35 17
2008 SO-10 24 18 6 35 17 0 0 42 52 17
2008 SO-11 13 33 20 13 20 0 0 47 33 15

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 8 22 20 22 27 1 0 30 49 181
2017 SO-00 10 10 20 10 50 0 0 20 60 10
2017 SO-03 11 13 24 17 32 3 0 25 51 38
2017 SO-04 5 22 23 26 21 3 0 28 48 34
2017 SO-05 0 40 9 31 21 0 0 40 52 18
2017 SO-06 8 26 26 3 38 0 0 33 41 15
2017 SO-07 7 27 14 30 23 0 0 34 53 16
2017 SO-08 9 18 36 18 18 0 0 27 36 11
2017 SO-10 15 11 11 26 37 0 0 26 63 11
2014 SO 9 31 24 18 17 1 0 40 35 321
2014 SO-02 0 27 21 9 43 0 0 27 52 11
2014 SO-03 12 31 22 10 21 3 1 45 32 75
2014 SO-04 9 41 26 15 7 2 0 51 22 62
2014 SO-05 3 25 30 29 13 0 0 29 41 34
2014 SO-06 18 47 6 18 12 0 0 65 29 20
2014 SO-07 0 26 39 22 13 0 0 26 35 28
2014 SO-08 20 27 27 0 27 0 0 47 27 15
2014 SO-10 5 27 0 41 27 0 0 32 68 12
2011 SO 5 30 22 24 16 3 0 36 41 549
2011 SO-01 4 24 15 30 22 4 0 30 54 24
2011 SO-02 3 28 24 29 13 4 0 31 44 29
2011 SO-03 4 30 27 24 13 3 0 35 37 106
2011 SO-04 10 28 25 18 16 3 0 39 35 111
2011 SO-05 7 36 13 23 16 5 0 46 41 61
2011 SO-06 2 25 19 25 27 2 0 28 53 44
2011 SO-07 5 24 17 39 15 0 0 29 54 41
2011 SO-08 0 47 21 21 11 0 0 47 32 19
2011 SO-09 0 27 14 23 36 0 0 27 59 22
2011 SO-10 0 33 17 50 0 0 0 33 50 12
2011 SO-11 4 37 16 27 16 0 0 41 43 19
2008 SO 8 34 23 22 11 2 0 43 34 366
2008 SO-01 3 35 7 14 42 0 0 38 55 16
2008 SO-02 2 42 23 19 10 4 0 45 31 27
2008 SO-03 10 36 13 25 14 3 0 47 40 78
2008 SO-04 14 28 28 20 6 3 0 44 27 62
2008 SO-05 6 42 22 22 8 0 0 49 29 33
2008 SO-06 3 16 37 32 9 3 0 19 42 33
2008 SO-07 7 34 15 33 11 0 0 41 44 27
2008 SO-08 0 29 33 24 14 0 0 29 38 21
2008 SO-09 12 41 24 12 12 0 0 53 24 17
2008 SO-10 18 31 19 32 0 0 0 49 32 16
2008 SO-11 7 36 29 7 21 0 0 43 29 14
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 12 29 27 18 13 1 0 41 31 182
2017 SO-00 20 40 0 20 20 0 0 60 40 10
2017 SO-03 11 23 35 11 18 0 0 35 30 38
2017 SO-04 14 25 29 21 10 0 1 39 31 34
2017 SO-05 19 25 36 0 21 0 0 43 21 18
2017 SO-06 8 33 18 30 11 0 0 41 41 15
2017 SO-07 0 34 50 9 7 0 0 34 16 16
2017 SO-08 18 27 18 27 0 9 0 50 30 11
2017 SO-10 4 48 15 22 11 0 0 52 33 11
2014 SO 10 40 27 15 5 3 0 52 21 323
2014 SO-02 0 14 48 37 0 0 0 14 37 12
2014 SO-03 9 46 22 11 8 4 0 57 19 77
2014 SO-04 15 44 29 11 0 2 0 59 11 62
2014 SO-05 11 29 37 13 8 3 0 41 21 34
2014 SO-06 21 53 6 21 0 0 0 74 21 20
2014 SO-07 11 30 24 22 6 4 4 44 30 28
2014 SO-08 7 40 33 13 7 0 0 47 20 15
2014 SO-10 0 41 23 36 0 0 0 41 36 12
2011 SO 10 36 27 16 10 2 0 47 26 553
2011 SO-01 11 41 26 13 9 0 0 53 22 24
2011 SO-02 10 39 25 7 17 4 0 50 24 30
2011 SO-03 15 30 34 13 3 5 0 47 17 105
2011 SO-04 11 38 26 11 12 2 1 50 23 112
2011 SO-05 7 40 25 19 9 0 0 47 28 62
2011 SO-06 8 31 27 21 14 0 0 39 34 45
2011 SO-07 5 44 20 27 5 0 0 49 32 41
2011 SO-08 5 21 32 32 11 0 0 26 42 19
2011 SO-09 5 36 23 9 27 0 0 41 36 22
2011 SO-10 6 41 26 26 0 0 0 48 26 12
2011 SO-11 9 27 21 16 27 0 0 36 43 19

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 30 41 17 5 4 1 1 72 10 182
2017 SO-00 30 30 0 20 10 10 0 67 33 10
2017 SO-03 31 42 21 0 4 1 0 75 4 38
2017 SO-04 35 31 14 8 7 0 5 70 16 34
2017 SO-05 31 42 12 0 12 0 2 75 13 18
2017 SO-06 36 30 18 15 0 0 0 67 15 15
2017 SO-07 14 68 14 5 0 0 0 81 5 16
2017 SO-08 45 45 9 0 0 0 0 91 0 11
2017 SO-10 37 26 37 0 0 0 0 63 0 11
2014 SO 26 45 16 7 2 3 0 74 9 324
2014 SO-02 8 39 34 0 0 19 0 58 0 12
2014 SO-03 24 43 18 10 2 3 1 68 13 77
2014 SO-04 32 51 11 5 0 0 0 84 5 62
2014 SO-05 21 27 29 10 3 10 2 54 14 34
2014 SO-06 56 18 12 12 0 0 3 76 12 20
2014 SO-07 15 78 7 0 0 0 0 93 0 28
2014 SO-08 40 47 7 0 7 0 0 87 7 15
2014 SO-10 23 68 9 0 0 0 0 91 0 12
2011 SO 24 46 18 6 3 2 0 72 9 554
2011 SO-01 42 37 9 9 4 0 0 78 13 24
2011 SO-02 25 31 32 7 4 0 3 57 11 30
2011 SO-03 23 46 20 4 3 4 0 72 7 106
2011 SO-04 23 53 13 9 2 1 1 76 11 112
2011 SO-05 24 42 25 5 2 3 0 68 7 62
2011 SO-06 11 65 15 5 2 2 0 78 7 45
2011 SO-07 17 61 17 2 0 2 0 80 3 41
2011 SO-08 32 47 21 0 0 0 0 79 0 19
2011 SO-09 36 18 23 18 5 0 0 55 23 22
2011 SO-10 33 41 17 9 0 0 0 74 9 12
2011 SO-11 30 32 16 5 16 0 0 63 21 19

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 22 43 14 11 9 1 0 66 20 182
2017 SO-00 10 50 0 20 20 0 0 60 40 10
2017 SO-03 23 29 26 14 8 0 0 52 22 38
2017 SO-04 22 52 14 7 3 1 0 75 11 34
2017 SO-05 33 33 6 0 21 6 0 71 22 18
2017 SO-06 3 64 8 8 15 3 0 69 23 15
2017 SO-07 14 27 43 14 3 0 0 41 16 16
2017 SO-08 27 64 9 0 0 0 0 91 0 11
2017 SO-10 41 37 0 11 11 0 0 78 22 11
2014 SO 24 47 14 8 3 3 0 74 11 324
2014 SO-02 14 63 13 10 0 0 0 77 10 12
2014 SO-03 17 47 17 13 2 4 0 67 16 77
2014 SO-04 23 61 10 3 2 2 0 85 4 62
2014 SO-05 29 33 16 13 6 3 0 64 20 34
2014 SO-06 56 24 9 6 0 6 0 84 6 20
2014 SO-07 22 39 7 15 9 7 0 66 26 28
2014 SO-08 33 53 7 7 0 0 0 87 7 15
2014 SO-10 45 27 27 0 0 0 0 73 0 12
2011 SO 21 47 16 7 5 3 1 71 12 553
2011 SO-01 42 34 3 13 9 0 0 76 22 24
2011 SO-02 21 53 16 4 4 4 0 77 7 30
2011 SO-03 19 50 18 6 4 4 0 71 10 106
2011 SO-04 27 45 16 6 4 2 0 73 10 112
2011 SO-05 19 47 16 5 5 3 5 72 11 61
2011 SO-06 12 52 16 11 2 7 0 69 14 45
2011 SO-07 12 49 12 15 5 7 0 66 21 41
2011 SO-08 11 53 21 11 5 0 0 63 16 19
2011 SO-09 23 45 14 14 5 0 0 68 18 22
2011 SO-10 15 59 9 9 0 9 0 81 10 12
2011 SO-11 25 59 11 0 5 0 0 84 5 19
2008 SO 23 43 15 8 7 3 2 69 15 369
2008 SO-01 18 48 7 7 21 0 0 65 28 16
2008 SO-02 8 52 15 11 10 4 0 63 22 28
2008 SO-03 22 40 18 9 2 5 2 67 13 76
2008 SO-04 28 42 15 7 5 2 2 72 12 63
2008 SO-05 27 37 16 6 5 3 6 71 12 33
2008 SO-06 9 61 9 8 6 6 0 75 15 33
2008 SO-07 7 52 15 11 10 4 0 62 22 27
2008 SO-08 14 38 33 0 14 0 0 52 14 21
2008 SO-09 41 35 12 6 6 0 0 76 12 17
2008 SO-10 46 36 6 6 0 0 6 87 6 17
2008 SO-11 33 40 13 7 7 0 0 73 13 15

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 10 40 19 14 13 3 0 52 28 181
2017 SO-03 13 40 17 14 14 3 0 54 29 38
2017 SO-04 9 39 30 10 8 3 0 50 19 34
2017 SO-05 6 40 27 12 15 0 0 46 27 18
2017 SO-06 3 33 38 11 15 0 0 36 26 15
2017 SO-07 7 27 30 20 9 7 0 36 32 16
2017 SO-08 18 55 9 9 9 0 0 73 18 11
2017 SO-10 11 52 0 0 37 0 0 63 37 11
2014 SO 13 40 24 12 8 3 1 55 20 324
2014 SO-02 10 29 14 19 13 14 0 45 38 12
2014 SO-03 9 36 27 12 10 6 0 48 23 77
2014 SO-04 17 45 27 3 3 2 2 65 7 62
2014 SO-05 6 41 30 13 6 3 0 49 20 34
2014 SO-06 32 29 15 15 9 0 0 62 24 20
2014 SO-07 11 26 22 20 9 4 7 42 33 28
2014 SO-08 20 27 27 7 20 0 0 47 27 15
2014 SO-10 5 68 18 9 0 0 0 73 9 12
2011 SO 10 36 27 12 10 3 2 49 23 552
2011 SO-01 29 41 17 4 4 0 4 73 9 24
2011 SO-02 7 34 36 10 13 0 0 41 23 29
2011 SO-03 8 31 34 14 9 4 0 41 24 106
2011 SO-04 13 36 24 11 7 5 3 54 20 112
2011 SO-05 7 37 27 15 10 1 3 46 26 61
2011 SO-06 2 45 25 11 10 5 2 50 23 45
2011 SO-07 7 32 24 17 15 5 0 41 33 41
2011 SO-08 5 37 26 11 21 0 0 42 32 19
2011 SO-09 14 36 9 27 14 0 0 50 41 22
2011 SO-10 15 41 26 17 0 0 0 56 17 12
2011 SO-11 14 32 37 5 11 0 0 46 16 19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 13 26 19 18 21 4 0 40 40 182
2017 SO-00 10 10 10 0 60 10 0 22 67 10
2017 SO-03 15 20 13 19 27 6 0 38 49 38
2017 SO-04 12 38 24 9 16 0 0 50 25 34
2017 SO-05 6 36 19 12 27 0 0 42 40 18
2017 SO-06 8 15 36 15 26 0 0 23 41 15
2017 SO-07 7 34 20 27 5 7 0 44 35 16
2017 SO-08 18 36 9 36 0 0 0 55 36 11
2017 SO-10 19 11 26 33 11 0 0 30 44 11
2014 SO 16 31 17 18 11 6 0 50 32 323
2014 SO-02 5 10 19 24 23 19 0 18 58 12
2014 SO-03 13 25 19 24 12 7 0 41 39 77
2014 SO-04 15 34 18 17 12 3 0 51 30 62
2014 SO-05 17 44 3 16 10 10 0 68 28 34
2014 SO-06 41 26 12 12 9 0 0 68 21 20
2014 SO-07 22 37 13 11 17 0 0 59 28 28
2014 SO-08 0 33 40 20 0 7 0 36 21 15
2014 SO-10 10 50 20 20 0 0 0 60 20 11
2011 SO 9 32 19 20 16 4 1 43 37 551
2011 SO-01 9 29 11 17 30 0 4 39 49 24
2011 SO-02 10 29 18 19 13 11 0 43 37 29
2011 SO-03 5 36 22 20 13 4 1 43 34 106
2011 SO-04 14 31 12 18 18 4 1 48 39 112
2011 SO-05 10 20 28 25 10 4 2 32 38 61
2011 SO-06 6 37 16 25 16 0 0 43 41 44
2011 SO-07 5 32 22 10 24 7 0 39 37 41
2011 SO-08 11 32 16 26 16 0 0 42 42 19
2011 SO-09 5 27 18 23 27 0 0 32 50 22
2011 SO-10 6 41 26 17 9 0 0 48 26 12
2011 SO-11 14 37 27 16 5 0 0 52 21 19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 50 19 7 4 8 3 9 78 14 182
2017 SO-00 30 30 10 30 0 0 0 60 30 10
2017 SO-03 56 26 4 3 0 0 11 92 3 38
2017 SO-04 52 15 3 1 14 7 8 78 17 34
2017 SO-05 30 12 15 6 6 6 25 61 18 18
2017 SO-06 79 0 6 0 15 0 0 79 15 15
2017 SO-07 59 14 7 0 0 0 20 92 0 16
2017 SO-08 36 36 9 0 9 0 9 80 10 11
2017 SO-10 63 33 4 0 0 0 0 96 0 11
2014 SO 55 16 11 4 3 3 8 80 8 324
2014 SO-02 33 19 0 0 0 29 19 100 0 12
2014 SO-03 52 23 6 3 6 3 8 84 9 77
2014 SO-04 63 14 5 9 0 2 8 85 9 62
2014 SO-05 60 12 15 0 0 6 6 82 0 35
2014 SO-06 65 6 12 12 0 0 6 75 13 20
2014 SO-07 54 15 15 5 4 0 7 74 10 28
2014 SO-08 60 20 0 7 7 0 7 86 14 15
2014 SO-10 60 0 20 0 0 0 20 75 0 11

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 52 26 7 5 4 3 3 83 10 182
2017 SO-00 50 30 0 10 10 0 0 80 20 10
2017 SO-03 53 29 7 6 0 6 0 87 6 38
2017 SO-04 55 36 1 0 7 0 1 92 7 34
2017 SO-05 33 37 17 0 0 0 12 80 0 18
2017 SO-06 79 3 0 0 18 0 0 82 18 15
2017 SO-07 59 20 7 7 0 0 7 85 7 16
2017 SO-08 45 18 27 0 0 9 0 70 0 11
2017 SO-10 45 33 0 11 0 0 11 88 12 11
2014 SO 56 18 9 5 3 6 3 81 9 323
2014 SO-02 25 32 0 11 0 32 0 84 16 11
2014 SO-03 50 18 7 6 8 7 4 77 16 77
2014 SO-04 65 19 7 5 2 3 0 86 7 62
2014 SO-05 60 6 6 6 0 15 6 84 8 35
2014 SO-06 71 6 15 6 0 0 3 79 6 20
2014 SO-07 67 22 0 7 0 0 4 92 8 28
2014 SO-08 53 33 0 0 7 0 7 93 7 15
2014 SO-10 70 0 10 0 0 0 20 87 0 11
2011 SO 55 22 11 3 3 3 3 82 6 553
2011 SO-01 56 13 18 4 9 0 0 69 13 23
2011 SO-02 59 21 7 7 0 4 3 85 7 30
2011 SO-03 56 23 8 2 2 6 3 86 5 106
2011 SO-04 62 21 6 5 3 0 3 86 8 112
2011 SO-05 49 25 16 3 2 3 2 78 5 62
2011 SO-06 54 21 11 0 2 7 5 85 3 45
2011 SO-07 56 27 10 0 2 0 5 87 3 41
2011 SO-08 47 16 11 0 11 5 11 75 13 19
2011 SO-09 41 18 14 0 0 14 14 81 0 22
2011 SO-10 50 24 26 0 0 0 0 74 0 12
2011 SO-11 46 27 11 11 5 0 0 73 16 19
2008 SO 56 20 10 4 4 4 3 81 8 367
2008 SO-01 38 14 28 7 7 7 0 55 15 16
2008 SO-02 67 19 0 4 7 4 0 88 12 28
2008 SO-03 59 21 9 6 1 4 0 83 7 78
2008 SO-04 65 17 8 2 3 2 3 86 5 63
2008 SO-05 58 26 3 3 6 3 0 87 10 33
2008 SO-06 48 23 13 3 3 6 3 79 7 32
2008 SO-07 30 33 7 0 11 15 4 77 14 27
2008 SO-08 55 20 10 10 0 5 0 79 11 20
2008 SO-09 59 18 12 0 0 0 12 87 0 17
2008 SO-10 58 6 18 6 0 0 12 73 7 17
2008 SO-11 60 13 7 7 7 0 7 79 14 15

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 11 32 17 24 15 0 0 44 39 182
2017 SO-00 20 20 20 30 10 0 0 40 40 10
2017 SO-03 11 24 7 37 21 0 0 35 58 38
2017 SO-04 14 31 27 12 16 0 0 46 28 34
2017 SO-05 0 31 27 33 9 0 0 31 42 18
2017 SO-06 8 46 13 26 8 0 0 53 33 15
2017 SO-07 7 50 20 9 14 0 0 57 23 16
2017 SO-08 9 64 9 9 9 0 0 73 18 11
2017 SO-10 19 0 22 26 33 0 0 19 59 11
2014 SO 10 28 18 27 16 1 0 39 44 324
2014 SO-02 0 14 14 39 33 0 0 14 71 12
2014 SO-03 10 28 19 23 19 1 0 38 43 77
2014 SO-04 10 36 19 25 10 0 0 46 35 62
2014 SO-05 6 32 12 32 17 0 0 38 49 35
2014 SO-06 24 32 9 12 24 0 0 56 35 20
2014 SO-07 7 22 17 41 9 0 4 31 52 28
2014 SO-08 7 40 13 27 13 0 0 47 40 15
2014 SO-10 5 35 30 10 20 0 0 40 30 11
2011 SO 12 29 19 23 17 1 0 41 40 554
2011 SO-01 13 23 34 17 13 0 0 35 30 24
2011 SO-02 13 23 21 30 10 4 0 38 40 30
2011 SO-03 9 33 24 19 14 0 0 42 34 106
2011 SO-04 17 36 15 20 11 1 0 53 31 112
2011 SO-05 12 32 15 18 24 0 0 43 42 62
2011 SO-06 8 20 11 36 24 0 0 28 61 45
2011 SO-07 10 27 15 27 22 0 0 37 49 41
2011 SO-08 5 11 21 42 21 0 0 16 63 19
2011 SO-09 5 18 23 14 41 0 0 23 55 22
2011 SO-10 6 50 9 35 0 0 0 56 35 12
2011 SO-11 11 14 16 43 16 0 0 25 59 19
2008 SO 9 31 19 25 15 1 0 40 40 369
2008 SO-01 10 18 24 35 14 0 0 28 49 16
2008 SO-02 19 33 17 26 4 0 0 53 30 28
2008 SO-03 10 30 19 25 14 1 0 40 40 78
2008 SO-04 11 35 20 26 8 0 0 46 34 63
2008 SO-05 9 46 12 12 17 3 0 57 30 33
2008 SO-06 3 21 22 32 19 3 0 25 53 33
2008 SO-07 0 19 15 26 37 4 0 19 65 27
2008 SO-08 5 35 20 15 25 0 0 40 40 20
2008 SO-09 12 18 24 41 6 0 0 29 47 17
2008 SO-10 6 40 18 24 12 0 0 46 36 17
2008 SO-11 13 20 27 20 20 0 0 33 40 15

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 26 38 14 13 8 1 1 65 21 182
2017 SO-00 50 10 10 20 10 0 0 60 30 10
2017 SO-03 21 41 13 18 7 0 0 62 25 38
2017 SO-04 25 37 10 14 11 0 3 64 25 34
2017 SO-05 21 43 19 9 9 0 0 64 17 18
2017 SO-06 38 46 11 6 0 0 0 84 6 15
2017 SO-07 27 43 14 14 3 0 0 70 16 16
2017 SO-08 45 27 18 9 0 0 0 73 9 11
2017 SO-10 19 26 11 22 22 0 0 45 44 11
2014 SO 24 37 14 13 9 1 2 63 23 323
2014 SO-02 0 39 10 29 23 0 0 39 52 12
2014 SO-03 20 41 15 10 13 0 1 62 24 77
2014 SO-04 27 38 19 13 2 0 2 66 15 61
2014 SO-05 25 28 18 17 9 3 0 54 27 35
2014 SO-06 41 44 0 6 9 0 0 85 15 20
2014 SO-07 26 37 15 0 19 0 4 66 19 28
2014 SO-08 27 33 7 20 7 0 7 64 29 15
2014 SO-10 25 40 5 20 10 0 0 65 30 11
2011 SO 20 34 15 15 13 1 3 56 29 553
2011 SO-01 17 31 22 17 9 0 4 51 27 24
2011 SO-02 18 32 17 11 20 0 4 51 32 30
2011 SO-03 20 40 14 8 15 2 1 62 23 106
2011 SO-04 27 27 19 17 10 0 1 54 27 111
2011 SO-05 21 30 19 14 12 2 3 54 27 62
2011 SO-06 11 35 7 23 15 0 9 51 42 45
2011 SO-07 24 37 7 15 15 0 2 63 30 41
2011 SO-08 21 47 11 16 5 0 0 68 21 19
2011 SO-09 14 36 18 18 14 0 0 50 32 22
2011 SO-10 6 26 17 44 6 0 0 33 50 12
2011 SO-11 11 52 11 16 11 0 0 63 27 19
2008 SO 20 38 14 11 13 1 2 60 25 369
2008 SO-01 3 28 7 4 42 7 10 37 55 16
2008 SO-02 31 40 10 11 4 0 4 74 15 28
2008 SO-03 24 35 19 13 9 0 1 59 22 78
2008 SO-04 25 36 15 15 9 0 0 60 25 63
2008 SO-05 18 40 22 6 11 0 3 60 18 33
2008 SO-06 25 40 6 8 12 0 9 71 22 33
2008 SO-07 4 30 19 11 37 0 0 34 48 27
2008 SO-08 10 55 15 0 20 0 0 65 20 20
2008 SO-09 12 35 29 12 12 0 0 47 24 17
2008 SO-10 24 47 6 12 6 0 5 75 19 17
2008 SO-11 20 40 7 20 7 7 0 64 29 15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 9 32 23 22 9 4 0 43 33 182
2017 SO-00 0 20 0 40 20 20 0 25 75 10
2017 SO-03 10 18 27 35 7 3 0 29 44 38
2017 SO-04 10 43 22 10 9 6 0 56 20 34
2017 SO-05 2 33 31 12 15 6 0 38 29 18
2017 SO-06 8 11 38 44 0 0 0 18 44 15
2017 SO-07 7 36 41 14 3 0 0 43 16 16
2017 SO-08 0 55 27 9 9 0 0 55 18 11
2017 SO-10 19 33 11 4 33 0 0 52 37 11

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 19 36 23 8 4 7 3 61 13 182
2017 SO-00 20 40 0 20 0 10 10 75 25 10
2017 SO-03 21 14 31 7 13 11 3 41 23 38
2017 SO-04 21 36 22 9 0 12 0 65 10 34
2017 SO-05 2 48 25 6 6 0 12 58 14 18
2017 SO-06 26 18 46 11 0 0 0 44 11 15
2017 SO-07 3 61 14 9 0 7 7 73 11 16
2017 SO-08 18 64 18 0 0 0 0 82 0 11
2017 SO-10 15 63 11 0 0 11 0 88 0 11
2014 SO 22 43 22 7 1 6 0 68 8 323
2014 SO-02 10 18 29 19 10 14 0 32 34 12
2014 SO-03 21 40 17 11 1 9 0 68 14 77
2014 SO-04 19 49 24 3 0 5 0 71 4 62
2014 SO-05 22 43 32 0 0 3 0 67 0 34
2014 SO-06 41 32 18 6 0 3 0 76 6 20
2014 SO-07 30 45 15 7 0 4 0 77 8 28
2014 SO-08 20 47 33 0 0 0 0 67 0 15
2014 SO-10 5 85 0 10 0 0 0 90 10 11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 16 44 20 12 4 3 1 63 17 182
2017 SO-00 20 10 0 40 30 0 0 30 70 10
2017 SO-03 20 18 31 18 4 6 3 42 24 38
2017 SO-04 11 52 22 11 0 3 0 65 12 34
2017 SO-05 21 40 33 0 0 0 6 64 0 18
2017 SO-06 23 46 16 15 0 0 0 68 15 15
2017 SO-07 14 47 27 3 3 7 0 65 6 16
2017 SO-08 9 55 27 9 0 0 0 64 9 11
2017 SO-10 19 55 4 22 0 0 0 74 22 11
2014 SO 20 49 19 7 2 1 0 71 10 324
2014 SO-02 5 34 29 23 10 0 0 39 33 12
2014 SO-03 19 43 23 8 6 1 0 63 14 77
2014 SO-04 19 62 15 5 0 0 0 80 5 62
2014 SO-05 25 48 18 6 0 3 0 75 6 35
2014 SO-06 35 44 15 6 0 0 0 79 6 20
2014 SO-07 22 45 20 4 6 4 0 69 10 28
2014 SO-08 20 67 13 0 0 0 0 87 0 15
2014 SO-10 20 50 20 10 0 0 0 70 10 11
2011 SO 10 39 26 11 8 5 1 53 20 551
2011 SO-01 20 34 20 4 17 4 0 57 22 24
2011 SO-02 3 43 35 10 4 6 0 49 14 30
2011 SO-03 11 47 22 9 8 3 1 60 18 106
2011 SO-04 15 34 26 15 6 5 0 51 22 111
2011 SO-05 13 37 30 5 5 8 2 55 11 61
2011 SO-06 4 23 32 18 9 12 2 32 31 44
2011 SO-07 5 44 24 12 10 5 0 51 23 41
2011 SO-08 5 42 21 21 5 5 0 50 28 19
2011 SO-09 0 41 36 9 9 0 5 43 19 22
2011 SO-10 6 44 33 17 0 0 0 50 17 12
2011 SO-11 4 43 16 11 27 0 0 46 37 19

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 23 38 19 13 7 0 0 61 20 182
2017 SO-00 20 10 10 30 30 0 0 30 60 10
2017 SO-03 26 17 35 18 4 0 0 42 22 38
2017 SO-04 18 44 19 12 7 0 0 62 19 34
2017 SO-05 33 33 25 2 6 0 0 67 9 18
2017 SO-06 18 56 26 0 0 0 0 74 0 15
2017 SO-07 27 54 9 7 3 0 0 81 9 16
2017 SO-08 9 45 18 9 18 0 0 55 27 11
2017 SO-10 15 63 11 11 0 0 0 78 11 11
2014 SO 30 42 12 11 5 0 0 73 15 324
2014 SO-02 24 34 29 13 0 0 0 58 13 12
2014 SO-03 33 41 7 13 6 0 0 74 19 77
2014 SO-04 37 36 13 15 0 0 0 73 15 62
2014 SO-05 23 55 3 12 6 0 0 78 18 35
2014 SO-06 53 24 6 12 6 0 0 76 18 20
2014 SO-07 30 46 7 9 7 0 0 76 17 28
2014 SO-08 33 60 7 0 0 0 0 93 0 15
2014 SO-10 30 30 20 10 10 0 0 60 20 11
2011 SO 18 43 20 10 8 1 0 61 18 550
2011 SO-01 16 34 24 4 17 4 0 52 22 24
2011 SO-02 17 38 19 10 18 0 0 54 27 30
2011 SO-03 15 48 19 13 6 1 0 63 18 106
2011 SO-04 24 39 16 9 10 2 0 64 20 111
2011 SO-05 20 44 29 5 2 0 0 64 7 61
2011 SO-06 13 32 28 16 11 0 0 45 27 44
2011 SO-07 10 59 12 17 2 0 0 68 20 41
2011 SO-08 5 47 32 5 11 0 0 53 16 19
2011 SO-09 14 50 14 14 9 0 0 64 23 22
2011 SO-10 13 44 35 9 0 0 0 56 9 12
2011 SO-11 14 48 16 11 11 0 0 63 21 19
2008 SO 18 43 18 14 6 1 0 61 21 367
2008 SO-01 25 20 21 28 7 0 0 45 35 16
2008 SO-02 32 31 15 12 6 4 0 65 19 27
2008 SO-03 15 41 18 19 8 0 0 55 27 78
2008 SO-04 19 44 15 15 5 2 0 64 21 62
2008 SO-05 18 43 19 16 5 0 0 61 20 33
2008 SO-06 6 57 19 6 12 0 0 63 19 33
2008 SO-07 7 37 26 19 11 0 0 44 30 27
2008 SO-08 19 38 19 19 5 0 0 57 24 21
2008 SO-09 24 41 29 6 0 0 0 65 6 17
2008 SO-10 24 51 18 6 0 0 0 76 6 16
2008 SO-11 29 36 14 14 7 0 0 64 21 14

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 15 27 28 20 11 0 0 41 30 182
2017 SO-00 0 30 30 20 20 0 0 30 40 10
2017 SO-03 17 22 27 14 19 0 0 39 34 38
2017 SO-04 17 19 35 14 16 0 0 36 30 34
2017 SO-05 19 23 27 31 0 0 0 42 31 18
2017 SO-06 11 23 23 33 11 0 0 33 44 15
2017 SO-07 20 20 36 20 3 0 0 41 23 16
2017 SO-08 0 55 27 9 9 0 0 55 18 11
2017 SO-10 15 26 11 48 0 0 0 41 48 11
2014 SO 20 35 23 13 9 0 0 55 23 324
2014 SO-02 0 24 34 23 19 0 0 24 42 12
2014 SO-03 26 35 17 12 9 1 0 62 21 77
2014 SO-04 28 38 12 15 6 0 0 67 21 62
2014 SO-05 9 51 9 18 12 0 0 60 31 35
2014 SO-06 32 24 21 12 12 0 0 56 24 20
2014 SO-07 15 41 26 11 7 0 0 56 19 28
2014 SO-08 13 40 33 7 7 0 0 53 13 15
2014 SO-10 20 20 30 10 20 0 0 40 30 11
2011 SO 15 38 23 14 8 1 0 54 23 551
2011 SO-01 18 51 13 9 4 0 4 72 14 23
2011 SO-02 13 36 31 7 13 0 0 49 20 30
2011 SO-03 14 46 30 5 4 2 0 61 9 106
2011 SO-04 20 38 19 17 6 1 0 58 23 111
2011 SO-05 14 47 23 12 5 0 0 60 17 61
2011 SO-06 11 31 21 20 18 0 0 42 37 45
2011 SO-07 5 39 29 17 10 0 0 44 27 41
2011 SO-08 5 42 16 26 11 0 0 47 37 19
2011 SO-09 9 18 14 36 23 0 0 27 59 22
2011 SO-10 15 33 9 44 0 0 0 48 44 12
2011 SO-11 4 43 21 11 21 0 0 46 32 19

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 15 26 23 25 12 0 0 40 37 182
2017 SO-00 10 30 10 40 10 0 0 40 50 10
2017 SO-03 13 13 33 26 17 0 0 25 42 38
2017 SO-04 17 23 24 17 19 0 0 40 36 34
2017 SO-05 27 15 25 25 9 0 0 42 33 18
2017 SO-06 18 15 26 26 15 0 0 33 41 15
2017 SO-07 14 41 16 20 9 0 0 54 30 16
2017 SO-08 0 45 27 18 9 0 0 45 27 11
2017 SO-10 15 26 15 44 0 0 0 41 44 11
2014 SO 17 38 18 18 9 0 0 55 27 324
2014 SO-02 0 19 29 42 10 0 0 19 52 12
2014 SO-03 23 35 14 19 8 1 0 59 27 77
2014 SO-04 26 44 12 16 2 0 0 70 18 62
2014 SO-05 11 43 12 18 15 0 0 54 34 35
2014 SO-06 35 26 15 12 12 0 0 62 24 20
2014 SO-07 7 52 26 7 7 0 0 59 15 28
2014 SO-08 7 53 27 7 7 0 0 60 13 15
2014 SO-10 10 30 10 30 20 0 0 40 50 11
2011 SO 12 41 22 13 11 0 0 53 25 552
2011 SO-01 13 39 24 7 13 4 0 54 21 24
2011 SO-02 10 47 20 7 17 0 0 56 24 30
2011 SO-03 8 48 24 10 10 1 0 56 20 106
2011 SO-04 17 41 20 10 11 0 0 58 21 111
2011 SO-05 18 35 30 11 7 0 0 53 17 61
2011 SO-06 4 37 21 18 20 0 0 41 38 45
2011 SO-07 2 41 29 20 7 0 0 44 27 41
2011 SO-08 5 42 26 21 5 0 0 47 26 19
2011 SO-09 9 27 9 27 27 0 0 36 55 22
2011 SO-10 6 33 44 17 0 0 0 39 17 12
2011 SO-11 4 32 16 27 21 0 0 36 48 19
2008 SO 15 42 23 14 7 0 0 57 21 364
2008 SO-01 14 38 21 21 7 0 0 51 28 16
2008 SO-02 20 35 19 22 4 0 0 55 26 27
2008 SO-03 15 45 16 16 8 0 0 60 24 77
2008 SO-04 27 35 20 13 5 0 0 61 19 62
2008 SO-05 12 43 28 9 8 0 0 55 17 33
2008 SO-06 0 52 29 13 6 0 0 52 19 32
2008 SO-07 7 29 37 15 11 0 0 37 26 27
2008 SO-08 10 62 14 5 5 5 0 75 10 21
2008 SO-09 6 53 24 6 12 0 0 59 18 17
2008 SO-10 13 29 39 13 6 0 0 42 19 16
2008 SO-11 21 29 21 14 14 0 0 50 29 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 25 27 21 14 9 3 1 54 23 182
2017 SO-00 20 10 20 20 20 10 0 33 44 10
2017 SO-03 18 33 21 15 10 3 0 52 26 38
2017 SO-04 33 17 22 5 11 8 3 57 18 34
2017 SO-05 46 15 27 12 0 0 0 60 12 18
2017 SO-06 11 30 26 15 18 0 0 41 33 15
2017 SO-07 20 34 23 20 3 0 0 54 23 16
2017 SO-08 9 55 18 9 0 0 9 70 10 11
2017 SO-10 41 11 0 26 22 0 0 52 48 11
2014 SO 29 28 21 8 5 3 5 62 15 322
2014 SO-02 10 19 19 19 13 10 10 36 40 12
2014 SO-03 34 33 16 3 5 6 3 73 9 76
2014 SO-04 37 23 22 10 3 2 3 63 14 61
2014 SO-05 25 34 17 9 9 0 6 62 20 35
2014 SO-06 38 18 21 15 3 0 6 59 19 20
2014 SO-07 37 15 33 4 4 0 7 56 8 28
2014 SO-08 20 53 20 0 7 0 0 73 7 15
2014 SO-10 25 55 0 10 0 0 10 89 11 11
2011 SO 22 30 22 9 10 5 2 56 21 551
2011 SO-01 22 22 24 7 13 9 4 49 23 24
2011 SO-02 10 40 21 10 17 0 4 51 27 30
2011 SO-03 24 30 22 9 9 5 2 57 19 106
2011 SO-04 28 30 17 13 9 3 0 60 22 111
2011 SO-05 19 33 26 7 5 6 3 58 13 60
2011 SO-06 18 26 27 7 13 5 5 48 22 45
2011 SO-07 15 39 27 5 10 5 0 56 15 41
2011 SO-08 11 37 26 11 11 0 5 50 22 19
2011 SO-09 18 23 18 23 18 0 0 41 41 22
2011 SO-10 33 24 26 9 0 9 0 62 10 12
2011 SO-11 30 21 5 16 16 5 5 58 36 19
2008 SO 22 37 19 10 5 4 3 63 16 363
2008 SO-01 21 38 14 0 25 0 3 60 25 16
2008 SO-02 24 31 15 15 6 4 4 60 24 27
2008 SO-03 22 35 25 13 1 5 0 59 15 77
2008 SO-04 30 40 12 8 5 3 0 73 14 61
2008 SO-05 21 37 22 6 5 6 3 64 12 33
2008 SO-06 10 38 29 17 0 3 3 51 19 32
2008 SO-07 7 34 30 15 7 7 0 44 23 27
2008 SO-08 24 38 24 5 5 0 5 65 10 21
2008 SO-09 29 53 0 6 6 0 6 88 13 17
2008 SO-10 24 32 19 6 13 0 5 59 20 16
2008 SO-11 29 50 7 14 0 0 0 79 14 14
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 SO 24 41 35 182
2017 SO-00 30 40 30 10
2017 SO-03 20 35 44 38
2017 SO-04 17 56 27 34
2017 SO-05 21 37 42 18
2017 SO-06 29 15 56 15
2017 SO-07 27 43 30 16
2017 SO-08 36 27 36 11
2017 SO-10 48 30 22 11
2014 SO 25 55 21 324
2014 SO-02 18 34 48 12
2014 SO-03 24 54 22 77
2014 SO-04 14 62 24 61
2014 SO-05 34 46 20 35
2014 SO-06 38 41 21 20
2014 SO-07 15 55 30 28
2014 SO-08 40 60 0 15
2014 SO-10 32 59 9 12
2011 SO 26 56 19 553
2011 SO-01 20 52 29 24
2011 SO-02 28 47 25 30
2011 SO-03 27 59 15 106
2011 SO-04 24 59 17 111
2011 SO-05 25 53 23 62
2011 SO-06 33 53 14 45
2011 SO-07 20 51 29 41
2011 SO-08 26 74 0 19
2011 SO-09 27 55 18 22
2011 SO-10 26 56 17 12
2011 SO-11 32 41 27 19

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 SO 29 44 2 21 0 2 45
2014 SO 41 30 4 20 9999 4 78
2014 SO-03 21 37 8 34 9999 0 18
2014 SO-05 55 27 0 9 9999 9 12
2011 SO 44 29 4 18 9999 6 136
2011 SO-03 46 37 3 14 9999 0 28
2011 SO-04 37 21 4 25 9999 13 24
2011 SO-05 42 29 0 15 9999 15 14
2011 SO-06 47 21 0 28 9999 5 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SO 23 77 182
2017 SO-03 29 71 38
2017 SO-04 23 77 34
2017 SO-08 0 100 11
2014 SO 21 79 325
2014 SO-02 42 58 12
2014 SO-03 30 70 77
2014 SO-04 15 85 62
2014 SO-05 23 77 35
2014 SO-07 17 83 28

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 SO 52 44
2017 SO-03 67 12
2014 SO 28 66
2014 SO-03 41 22

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 SO 66 44
2017 SO-03 77 12
2014 SO 79 66
2014 SO-03 86 22

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 SO 15 44
2014 SO 19 66

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 SO 0 44
2017 SO-03 0 12
2014 SO 0 66
2014 SO-03 0 22

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 SO-03 0 12
2014 SO-03 0 22

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 SO 47 44
2017 SO-03 63 12
2014 SO 43 66
2014 SO-03 57 22

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 SO 48 44
2017 SO-03 57 12
2014 SO 40 66
2014 SO-03 47 22

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 SO 39 44
2017 SO-03 37 12
2014 SO 39 66
2014 SO-03 38 22

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 SO 61 44
2017 SO-03 67 12
2014 SO 30 66
2014 SO-03 35 22

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 SO 29 44
2014 SO 24 66
2014 SO-03 24 22

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 SO 64 44
2017 SO-03 70 12
2014 SO 54 66
2014 SO-03 60 22

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 SO 28 44
2014 SO 25 66
2014 SO-03 36 22

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 SO 15 44

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 SO 19 44
2014 SO 19 66
2014 SO-03 29 22

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 SO 40 44
2017 SO-03 43 12
2014 SO 53 66
2014 SO-03 62 22

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 SO 39 44
2017 SO-03 57 12
2014 SO 45 66
2014 SO-03 46 22

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 SO 13 44
2014 SO 8 66

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 SO 51 44
2014 SO 39 66
2014 SO-03 41 22

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 SO 33 44
2014 SO 26 66
2014 SO-03 36 22

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 SO-03 0 12

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 SO 12 44
2014 SO 14 66
2014 SO-03 21 22

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 SO-03 0 12

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 SO 17 44
2014 SO 24 66
2014 SO-03 24 22

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 SO 13 44
2014 SO 11 66

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 SO 30 44
2017 SO-03 49 12
2014 SO 32 66
2014 SO-03 34 22

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 SO 21 43
2014 SO 12 61

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 SO 20 43
2014 SO 18 61
2014 SO-03 30 21

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 SO 20 43
2014 SO 12 61

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 SO 17 43

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 SO 16 43
2014 SO 11 61

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 SO 21 43
2017 SO-03 49 12
2014 SO 18 61

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 SO-03 0 12
2014 SO 17 61

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 SO-03 0 12
2014 SO 11 61

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 SO 42 43
2017 SO-03 53 12
2014 SO 23 61
2014 SO-03 35 21

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 SO 14 43

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 SO 42 43
2017 SO-03 67 12
2014 SO 50 61
2014 SO-03 62 21

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 SO-03 0 12
2014 SO 0 61
2014 SO-03 0 21

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 SO 49 43
2017 SO-03 67 12
2014 SO 62 61
2014 SO-03 75 21

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 SO 0 43
2017 SO-03 0 12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SO 100 0 44
2017 SO-03 100 0 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 8 25 27 13 13 10 4 39 30 182
2017 SO-00 0 30 0 20 30 0 20 38 63 10
2017 SO-03 9 15 27 15 25 9 0 26 44 38
2017 SO-04 14 28 17 12 11 14 3 51 28 34
2017 SO-05 2 25 40 21 0 12 0 31 24 18
2017 SO-06 8 23 47 8 8 0 8 33 16 15
2017 SO-07 0 27 36 7 9 20 0 34 20 16
2017 SO-08 9 36 18 18 0 0 18 56 22 11
2017 SO-10 15 37 26 0 11 11 0 58 12 11
2014 SO 10 32 23 16 8 10 1 47 27 322
2014 SO-02 0 10 24 34 33 0 0 10 66 12
2014 SO-03 10 26 26 9 13 17 0 43 26 76
2014 SO-04 6 33 28 10 4 18 2 48 16 60
2014 SO-05 5 46 17 20 3 6 3 56 25 35
2014 SO-06 26 41 12 15 6 0 0 68 21 20
2014 SO-07 7 22 28 22 17 4 0 31 40 28
2014 SO-08 20 33 20 13 7 7 0 57 21 15
2014 SO-10 9 45 27 18 0 0 0 55 18 12

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 14 34 25 14 6 4 2 52 21 182
2017 SO-00 10 20 10 40 10 0 10 33 56 10
2017 SO-03 14 30 21 21 11 3 0 45 33 38
2017 SO-04 13 43 29 5 5 1 3 59 11 34
2017 SO-05 21 25 30 12 0 12 0 52 14 18
2017 SO-06 15 21 49 15 0 0 0 36 15 15
2017 SO-07 7 34 30 0 9 20 0 51 12 16
2017 SO-08 18 45 18 9 0 0 9 70 10 11
2017 SO-10 19 48 11 11 11 0 0 67 22 11
2014 SO 20 35 24 12 6 3 0 56 19 323
2014 SO-02 0 19 29 33 19 0 0 19 52 12
2014 SO-03 15 33 26 15 7 4 0 50 23 76
2014 SO-04 23 47 17 3 3 5 0 74 7 61
2014 SO-05 20 32 29 12 3 3 0 54 16 35
2014 SO-06 50 29 3 12 6 0 0 79 18 20
2014 SO-07 11 33 28 15 13 0 0 45 28 28
2014 SO-08 27 33 33 7 0 0 0 60 7 15
2014 SO-10 18 36 27 18 0 0 0 55 18 12
2011 SO 21 45 21 8 3 3 0 68 11 548
2011 SO-01 29 33 26 9 0 4 0 64 9 24
2011 SO-02 17 40 32 6 3 4 0 58 9 30
2011 SO-03 19 43 21 6 6 5 0 65 13 106
2011 SO-04 26 47 14 9 2 3 0 75 11 111
2011 SO-05 23 45 26 3 2 0 0 69 5 60
2011 SO-06 10 43 23 9 13 2 0 54 23 45
2011 SO-07 15 49 21 13 0 3 0 66 13 39
2011 SO-08 11 53 26 11 0 0 0 63 11 19
2011 SO-09 18 50 14 14 5 0 0 68 18 22
2011 SO-10 39 35 26 0 0 0 0 74 0 12
2011 SO-11 20 59 16 5 0 0 0 79 5 19
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 33 49 7 7 1 2 1 84 9 182
2017 SO-00 30 60 0 10 0 0 0 90 10 10
2017 SO-03 25 52 6 11 3 0 3 79 15 38
2017 SO-04 24 52 17 3 3 0 0 76 7 34
2017 SO-05 17 58 6 12 0 6 0 80 13 18
2017 SO-06 56 29 0 15 0 0 0 85 15 15
2017 SO-07 20 64 9 7 0 0 0 84 7 16
2017 SO-08 55 45 0 0 0 0 0 100 0 11
2017 SO-10 67 33 0 0 0 0 0 100 0 11
2014 SO 31 50 10 5 3 0 1 82 8 324
2014 SO-02 14 34 0 42 10 0 0 48 52 12
2014 SO-03 20 53 15 6 4 0 1 74 10 76
2014 SO-04 25 54 15 5 2 0 0 79 7 62
2014 SO-05 31 54 9 3 3 0 0 85 6 35
2014 SO-06 47 47 6 0 0 0 0 94 0 20
2014 SO-07 61 31 4 0 4 0 0 93 4 28
2014 SO-08 40 40 20 0 0 0 0 80 0 15
2014 SO-10 55 45 0 0 0 0 0 100 0 12
2011 SO 27 54 10 6 2 1 1 82 7 551
2011 SO-01 24 39 9 13 0 11 4 74 15 24
2011 SO-02 19 63 7 7 4 0 0 82 11 30
2011 SO-03 14 58 15 9 3 0 1 72 12 106
2011 SO-04 28 57 10 5 1 0 0 85 6 112
2011 SO-05 23 60 12 3 0 0 3 85 4 61
2011 SO-06 32 56 7 5 0 0 0 89 5 45
2011 SO-07 35 58 8 0 0 0 0 93 0 40
2011 SO-08 32 58 0 11 0 0 0 89 11 19
2011 SO-09 59 41 0 0 0 0 0 100 0 22
2011 SO-10 48 44 9 0 0 0 0 91 0 12
2011 SO-11 46 48 5 0 0 0 0 95 0 19
2008 SO 31 53 8 4 3 1 0 85 7 369
2008 SO-01 38 59 3 0 0 0 0 97 0 16
2008 SO-02 14 61 4 10 7 4 0 78 18 28
2008 SO-03 17 62 9 3 7 1 1 81 10 77
2008 SO-04 35 51 5 4 3 2 0 88 7 63
2008 SO-05 27 57 9 3 3 0 0 84 6 33
2008 SO-06 30 48 12 6 3 0 0 78 9 33
2008 SO-07 37 45 15 4 0 0 0 81 4 27
2008 SO-08 43 52 5 0 0 0 0 95 0 21
2008 SO-09 65 29 0 6 0 0 0 94 6 17
2008 SO-10 47 42 6 0 0 0 5 94 0 17
2008 SO-11 47 47 7 0 0 0 0 93 0 15

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 2 17 16 20 38 6 1 21 62 182
2017 SO-00 0 20 10 20 40 0 10 22 67 10
2017 SO-03 0 14 10 21 56 0 0 14 77 38
2017 SO-04 3 13 24 26 23 12 0 18 55 34
2017 SO-05 0 36 15 0 43 6 0 38 46 18
2017 SO-06 0 11 0 30 56 3 0 11 89 15
2017 SO-07 0 14 46 7 27 7 0 15 36 16
2017 SO-08 0 27 9 18 45 0 0 27 64 11
2017 SO-10 15 4 15 33 33 0 0 19 66 11
2014 SO 6 29 23 18 13 10 1 39 35 325
2014 SO-02 0 19 19 13 10 39 0 31 37 12
2014 SO-03 6 26 20 16 17 12 3 37 39 77
2014 SO-04 8 38 31 13 5 5 0 49 19 62
2014 SO-05 3 28 29 18 15 6 0 33 36 35
2014 SO-06 15 32 18 6 24 0 6 50 31 20
2014 SO-07 4 24 19 30 13 7 4 31 48 28
2014 SO-08 0 47 27 13 7 7 0 50 21 15
2014 SO-10 9 36 0 36 9 9 0 50 50 12
2011 SO 4 28 27 20 13 7 1 35 36 551
2011 SO-01 4 20 17 13 13 29 4 36 38 24
2011 SO-02 10 18 21 17 26 7 2 30 47 30
2011 SO-03 3 25 29 18 12 13 1 32 34 106
2011 SO-04 7 29 29 18 10 5 2 39 30 111
2011 SO-05 3 35 25 18 10 7 3 41 31 61
2011 SO-06 0 37 18 22 18 5 0 39 42 45
2011 SO-07 0 25 33 35 5 3 0 26 41 40
2011 SO-08 0 37 32 16 16 0 0 37 32 19
2011 SO-09 5 14 23 32 23 5 0 19 57 22
2011 SO-10 13 17 35 35 0 0 0 30 35 12
2011 SO-11 0 30 27 21 16 0 5 32 40 19

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 34 41 11 5 7 4 0 77 12 182
2017 SO-00 10 30 0 20 30 10 0 44 56 10
2017 SO-03 35 41 17 0 7 0 0 77 7 38
2017 SO-04 26 47 7 8 5 7 0 79 14 34
2017 SO-05 64 21 6 0 9 0 0 85 9 18
2017 SO-06 38 41 11 3 8 0 0 79 11 15
2017 SO-07 47 34 3 14 3 0 0 81 16 16
2017 SO-08 27 64 9 0 0 0 0 91 0 11
2017 SO-10 19 22 37 0 22 0 0 41 22 11
2014 SO 36 37 14 6 1 5 1 77 8 325
2014 SO-02 14 39 8 10 0 29 0 75 14 12
2014 SO-03 37 33 15 8 2 3 3 74 10 77
2014 SO-04 24 46 16 9 2 3 0 73 11 62
2014 SO-05 42 40 15 0 0 3 0 84 0 35
2014 SO-06 50 21 12 12 6 0 0 71 18 20
2014 SO-07 61 33 4 2 0 0 0 95 2 28
2014 SO-08 40 40 13 0 0 7 0 86 0 15
2014 SO-10 27 55 0 9 0 9 0 90 10 12
2011 SO 29 43 16 6 3 3 1 75 9 551
2011 SO-01 17 41 9 9 4 16 4 73 16 24
2011 SO-02 43 39 11 3 3 3 0 84 5 30
2011 SO-03 28 43 15 5 4 4 1 75 9 106
2011 SO-04 23 40 24 8 2 2 0 64 11 111
2011 SO-05 35 41 14 0 5 3 1 79 5 61
2011 SO-06 22 60 9 8 0 0 0 82 8 45
2011 SO-07 30 45 18 8 0 0 0 75 8 40
2011 SO-08 37 37 16 0 5 5 0 78 6 19
2011 SO-09 36 27 14 18 5 0 0 64 23 22
2011 SO-10 21 61 9 9 0 0 0 83 9 12
2011 SO-11 20 48 16 16 0 0 0 68 16 19
2008 SO 27 48 13 6 3 3 0 78 9 368
2008 SO-01 35 21 24 14 7 0 0 55 21 16
2008 SO-02 23 47 22 4 0 4 0 73 4 28
2008 SO-03 32 44 10 8 3 1 1 78 12 77
2008 SO-04 26 42 12 10 3 7 0 73 14 62
2008 SO-05 31 49 12 1 6 0 0 80 8 33
2008 SO-06 24 50 11 6 3 6 0 79 10 33
2008 SO-07 15 63 19 4 0 0 0 78 4 27
2008 SO-08 19 57 14 5 5 0 0 76 10 21
2008 SO-09 29 59 6 6 0 0 0 88 6 17
2008 SO-10 23 66 6 0 0 0 5 94 0 17
2008 SO-11 40 40 0 13 7 0 0 80 20 15

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 18 32 18 12 15 6 0 53 28 182
2017 SO-00 20 20 0 40 10 10 0 44 56 10
2017 SO-03 21 18 33 7 18 3 0 41 26 38
2017 SO-04 25 30 21 4 13 7 0 59 19 34
2017 SO-05 9 54 0 19 12 6 0 67 33 18
2017 SO-06 15 15 21 26 23 0 0 30 49 15
2017 SO-07 7 41 23 7 9 14 0 55 19 16
2017 SO-08 9 64 0 18 9 0 0 73 27 11
2017 SO-10 19 37 0 11 33 0 0 56 44 11
2014 SO 18 39 17 12 8 5 1 61 21 324
2014 SO-02 10 48 4 10 0 29 0 81 14 12
2014 SO-03 16 34 23 8 13 3 3 53 23 77
2014 SO-04 21 44 14 13 3 5 0 68 17 62
2014 SO-05 22 49 10 10 6 3 0 74 16 34
2014 SO-06 21 44 15 15 6 0 0 65 21 20
2014 SO-07 26 37 15 11 7 0 4 66 19 28
2014 SO-08 20 53 7 7 7 7 0 79 14 15
2014 SO-10 18 45 9 9 9 9 0 70 20 12
2011 SO 15 40 20 12 8 4 1 58 21 551
2011 SO-01 13 30 20 9 9 16 4 54 22 24
2011 SO-02 27 32 25 6 3 8 0 64 9 30
2011 SO-03 10 47 18 12 7 4 1 60 20 106
2011 SO-04 19 37 23 12 6 3 0 58 19 112
2011 SO-05 15 46 21 3 9 5 1 65 13 61
2011 SO-06 16 38 23 12 11 0 0 54 23 44
2011 SO-07 5 45 25 20 5 0 0 50 25 40
2011 SO-08 16 32 16 21 11 5 0 50 33 19
2011 SO-09 9 27 23 14 27 0 0 36 41 22
2011 SO-10 13 52 17 17 0 0 0 65 17 12
2011 SO-11 20 43 5 16 16 0 0 63 32 19
2008 SO 19 42 12 16 8 2 0 63 25 368
2008 SO-01 18 45 14 7 14 3 0 64 21 16
2008 SO-02 19 37 4 26 10 4 0 59 37 28
2008 SO-03 24 38 18 15 4 0 1 63 19 76
2008 SO-04 25 42 10 15 8 1 0 67 23 63
2008 SO-05 15 49 6 12 14 3 0 66 27 33
2008 SO-06 15 39 16 19 6 6 0 57 26 33
2008 SO-07 7 33 11 30 19 0 0 40 49 27
2008 SO-08 10 52 10 19 10 0 0 62 29 21
2008 SO-09 18 53 12 12 6 0 0 71 18 17
2008 SO-10 28 42 12 12 0 6 0 74 13 17
2008 SO-11 33 33 20 7 7 0 0 67 13 15
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SO 9 91 181
2017 SO-03 13 87 38
2017 SO-04 12 88 34
2017 SO-08 0 100 11
2017 SO-10 0 100 11
2014 SO 7 93 321
2014 SO-02 0 100 12
2014 SO-03 14 86 76
2014 SO-08 0 100 15
2014 SO-10 0 100 12

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 SO 34 19
2014 SO 22 23

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 SO 91 19
2014 SO 81 23
2014 SO-03 77 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 SO 0 19
2014 SO 0 23
2014 SO-03 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 SO 0 19
2014 SO-03 0 10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 SO 0 19
2014 SO-03 0 10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 SO 0 19

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 SO 0 19
2014 SO 0 22
2014 SO-03 0 10

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 SO 65 19
2014 SO 30 22

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 SO 0 19

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 SO 0 19

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 SO 28 19
2014 SO 34 22
2014 SO-03 49 10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 SO 0 19

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 SO 62 19
2014 SO 68 22
2014 SO-03 68 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 SO 0 18
2014 SO 0 21
2014 SO-03 0 10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 SO 37 18
2014 SO 57 21
2014 SO-03 72 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 SO 0 18
2014 SO 0 21
2014 SO-03 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 SO 69 18
2014 SO 63 21
2014 SO-03 77 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 SO 0 18

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 SO 0 18

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SO 100 0 19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 13 25 30 5 4 18 4 49 12 182
2017 SO-00 10 20 20 10 20 10 10 38 38 10
2017 SO-03 14 13 37 7 10 17 3 34 21 38
2017 SO-04 17 30 14 4 1 27 7 71 8 34
2017 SO-05 9 25 27 6 0 33 0 50 9 18
2017 SO-06 15 23 32 15 0 8 8 45 18 15
2017 SO-07 7 27 43 3 0 20 0 42 3 16
2017 SO-08 9 45 27 0 0 9 9 67 0 11
2017 SO-10 15 48 22 4 0 11 0 71 5 11
2014 SO 15 29 28 8 2 15 2 53 13 318
2014 SO-02 0 39 29 19 0 13 0 44 22 12
2014 SO-03 13 26 27 13 2 18 1 48 19 75
2014 SO-04 10 32 26 10 0 19 3 54 12 61
2014 SO-05 7 37 27 3 3 22 0 57 9 32
2014 SO-06 41 28 19 6 0 6 0 73 7 19
2014 SO-07 15 37 17 7 7 13 4 62 18 28
2014 SO-08 13 20 53 7 0 7 0 36 7 15
2014 SO-10 36 27 27 0 0 9 0 70 0 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 18 33 30 7 3 7 2 56 11 182
2017 SO-00 10 40 10 20 10 0 10 56 33 10
2017 SO-03 17 21 31 11 8 11 0 43 22 38
2017 SO-04 18 39 22 1 1 12 7 71 2 34
2017 SO-05 27 19 40 6 0 9 0 50 7 18
2017 SO-06 15 26 36 15 0 8 0 44 16 15
2017 SO-07 14 34 50 3 0 0 0 47 3 16
2017 SO-08 18 45 36 0 0 0 0 64 0 11
2017 SO-10 19 59 11 11 0 0 0 78 11 11
2014 SO 22 37 24 7 1 8 0 65 9 320
2014 SO-02 0 34 43 19 0 4 0 35 20 12
2014 SO-03 17 34 21 13 2 13 0 58 18 76
2014 SO-04 22 42 23 8 0 6 0 68 8 61
2014 SO-05 21 51 16 0 0 11 0 81 0 33
2014 SO-06 53 22 16 9 0 0 0 75 9 19
2014 SO-07 22 45 24 2 7 0 0 67 9 28
2014 SO-08 20 40 27 0 0 13 0 69 0 15
2014 SO-10 36 18 45 0 0 0 0 55 0 12
2011 SO 22 42 21 7 4 4 0 66 12 550
2011 SO-01 31 26 22 0 0 22 0 73 0 24
2011 SO-02 21 39 32 3 0 6 0 64 3 30
2011 SO-03 21 43 19 9 5 3 0 66 14 104
2011 SO-04 29 36 22 6 3 4 0 68 10 112
2011 SO-05 24 42 19 7 2 7 0 71 9 62
2011 SO-06 6 56 21 5 11 2 0 63 16 45
2011 SO-07 10 56 15 15 5 0 0 66 20 41
2011 SO-08 16 37 32 16 0 0 0 53 16 19
2011 SO-09 23 27 23 14 14 0 0 50 27 22
2011 SO-10 30 44 17 9 0 0 0 74 9 12
2011 SO-11 26 51 23 0 0 0 0 77 0 18
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 2 6 11 18 63 0 0 8 81 182
2017 SO-00 0 10 40 20 30 0 0 10 50 10
2017 SO-03 0 3 15 17 65 0 0 3 82 38
2017 SO-04 0 9 12 24 55 0 0 9 79 34
2017 SO-05 0 0 15 15 70 0 0 0 85 18
2017 SO-06 0 11 8 11 71 0 0 11 82 15
2017 SO-07 3 7 7 23 61 0 0 9 84 16
2017 SO-08 0 0 9 9 82 0 0 0 91 11
2017 SO-10 4 4 0 26 66 0 0 8 92 11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 16 26 32 19 8 0 0 42 27 181
2017 SO-00 10 30 50 10 0 0 0 40 10 10
2017 SO-03 20 32 31 9 9 0 0 51 17 37
2017 SO-04 23 31 27 17 2 0 0 54 19 34
2017 SO-05 40 15 27 19 0 0 0 54 19 18
2017 SO-06 13 38 38 3 8 0 0 51 11 15
2017 SO-07 3 41 27 7 20 3 0 44 28 16
2017 SO-08 9 9 45 27 9 0 0 18 36 11
2017 SO-10 0 19 44 26 11 0 0 19 37 11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 30 31 21 10 5 0 2 62 16 180
2017 SO-00 50 30 0 10 0 0 10 89 11 10
2017 SO-03 37 21 30 0 12 0 0 58 12 37
2017 SO-04 33 36 10 14 3 0 3 72 18 34
2017 SO-05 42 31 15 6 0 0 6 78 7 18
2017 SO-06 44 30 23 3 0 0 0 74 3 15
2017 SO-07 15 42 15 7 15 0 7 61 23 15
2017 SO-08 27 36 27 9 0 0 0 64 9 11
2017 SO-10 11 34 22 22 11 0 0 45 33 11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 22 23 20 17 14 0 4 47 32 180
2017 SO-00 60 0 0 20 0 0 20 75 25 10
2017 SO-03 39 10 14 23 14 0 0 49 37 37
2017 SO-04 27 27 14 14 10 0 7 58 27 33
2017 SO-05 12 43 19 6 13 0 6 59 21 18
2017 SO-06 30 26 15 11 18 0 0 56 29 15
2017 SO-07 14 23 34 7 16 0 7 39 25 16
2017 SO-08 0 55 27 9 9 0 0 55 18 11
2017 SO-10 0 37 15 22 26 0 0 37 48 11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 21 34 22 13 8 0 2 56 21 180
2017 SO-00 10 20 20 30 10 0 10 33 44 10
2017 SO-03 20 36 25 13 6 0 0 56 19 36
2017 SO-04 37 38 15 0 5 0 5 78 6 34
2017 SO-05 42 25 21 6 0 0 6 71 7 18
2017 SO-06 18 38 23 8 11 0 3 58 19 15
2017 SO-07 14 32 27 7 20 0 0 46 27 16
2017 SO-08 0 55 18 27 0 0 0 55 27 11
2017 SO-10 11 45 22 11 11 0 0 56 22 11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 12 23 24 17 22 0 1 36 40 180
2017 SO-00 10 0 30 0 60 0 0 10 60 10
2017 SO-03 8 26 28 17 20 0 0 34 38 37
2017 SO-04 20 28 10 22 19 0 0 48 41 34
2017 SO-05 25 21 12 12 27 0 2 47 40 18
2017 SO-06 20 25 33 11 8 0 3 46 20 14
2017 SO-07 7 30 27 20 14 0 3 37 35 16
2017 SO-08 9 9 27 36 18 0 0 18 55 11
2017 SO-10 11 19 26 11 22 0 11 34 37 11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 25 33 21 12 9 0 1 58 21 181
2017 SO-00 20 0 10 30 40 0 0 20 70 10
2017 SO-03 22 33 17 11 17 0 0 55 28 38
2017 SO-04 28 33 22 10 7 0 0 61 17 34
2017 SO-05 27 27 19 12 9 0 6 58 22 18
2017 SO-06 18 53 15 8 3 0 3 73 11 15
2017 SO-07 14 57 14 14 3 0 0 70 16 16
2017 SO-08 40 40 10 10 0 0 0 80 10 10
2017 SO-10 22 24 33 11 11 0 0 45 22 11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 17 32 26 16 7 1 1 51 23 182
2017 SO-00 10 20 20 20 30 0 0 30 50 10
2017 SO-03 18 28 26 22 6 0 0 46 28 38
2017 SO-04 26 30 28 12 1 3 0 58 13 34
2017 SO-05 17 31 37 6 2 0 6 51 9 18
2017 SO-06 11 38 30 8 11 0 3 50 19 15
2017 SO-07 20 30 20 9 7 7 7 58 19 16
2017 SO-08 9 45 18 27 0 0 0 55 27 11
2017 SO-10 4 44 8 33 11 0 0 48 44 11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 27 35 20 10 7 0 1 62 17 182
2017 SO-00 30 0 10 20 40 0 0 30 60 10
2017 SO-03 27 31 24 13 6 0 0 58 18 38
2017 SO-04 34 39 15 0 8 0 3 76 8 34
2017 SO-05 42 12 25 12 2 0 6 58 16 18
2017 SO-06 18 53 18 0 8 0 3 73 8 15
2017 SO-07 20 43 30 7 0 0 0 64 7 16
2017 SO-08 45 36 9 9 0 0 0 82 9 11
2017 SO-10 0 41 26 22 11 0 0 41 33 11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 27 31 23 12 4 1 1 60 17 181
2017 SO-00 40 50 0 0 10 0 0 90 10 10
2017 SO-03 21 39 20 17 0 3 0 61 18 37
2017 SO-04 27 24 25 7 13 0 3 54 20 34
2017 SO-05 48 12 25 6 2 0 6 64 9 18
2017 SO-06 49 8 33 8 0 0 3 58 8 15
2017 SO-07 27 43 14 14 3 0 0 70 16 16
2017 SO-08 27 36 27 9 0 0 0 64 9 11
2017 SO-10 26 26 22 26 0 0 0 52 26 11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 31 33 18 10 7 1 0 65 17 181
2017 SO-00 70 10 10 0 10 0 0 80 10 10
2017 SO-03 30 32 17 14 3 3 0 64 18 37
2017 SO-04 25 44 12 18 1 0 0 69 19 34
2017 SO-05 36 33 19 6 6 0 0 69 12 18
2017 SO-06 33 41 11 8 8 0 0 74 15 15
2017 SO-07 30 36 7 7 20 0 0 66 27 16
2017 SO-08 36 27 9 27 0 0 0 64 27 11
2017 SO-10 19 15 44 0 22 0 0 34 22 11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 64 18 11 2 2 1 1 84 4 182
2017 SO-00 50 10 40 0 0 0 0 60 0 10
2017 SO-03 58 26 9 3 5 0 0 83 8 38
2017 SO-04 77 10 7 5 0 0 0 88 5 34
2017 SO-05 57 19 19 0 0 0 6 80 0 18
2017 SO-06 71 18 8 0 0 3 0 92 0 15
2017 SO-07 61 14 7 9 3 0 7 80 13 16
2017 SO-08 82 18 0 0 0 0 0 100 0 11
2017 SO-10 89 0 0 0 0 11 0 100 0 11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 42 35 14 5 3 1 0 77 9 181
2017 SO-00 20 40 30 0 10 0 0 60 10 10
2017 SO-03 43 42 9 7 0 0 0 84 7 37
2017 SO-04 45 29 17 8 1 0 0 74 9 34
2017 SO-05 44 31 12 6 6 0 0 75 12 18
2017 SO-06 26 44 23 0 8 0 0 70 8 15
2017 SO-07 54 19 14 14 0 0 0 73 14 16
2017 SO-08 55 45 0 0 0 0 0 100 0 11
2017 SO-10 37 48 0 4 0 11 0 95 5 11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 46 28 16 6 3 0 0 75 9 182
2017 SO-00 10 30 30 10 20 0 0 40 30 10
2017 SO-03 38 20 29 10 4 0 0 58 14 38
2017 SO-04 55 26 17 0 2 0 0 81 2 34
2017 SO-05 54 37 2 6 0 0 0 91 6 18
2017 SO-06 41 41 15 0 3 0 0 82 3 15
2017 SO-07 41 34 7 14 5 0 0 74 19 16
2017 SO-08 73 27 0 0 0 0 0 100 0 11
2017 SO-10 48 41 11 0 0 0 0 89 0 11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 40 38 13 3 2 0 4 81 5 181
2017 SO-00 40 20 0 0 0 0 40 100 0 10
2017 SO-03 64 24 9 0 0 0 3 91 0 37
2017 SO-04 39 40 14 7 0 0 0 79 7 34
2017 SO-05 50 37 0 6 6 0 0 88 12 18
2017 SO-06 3 59 30 0 8 0 0 62 8 15
2017 SO-07 23 57 14 7 0 0 0 80 7 16
2017 SO-08 27 55 18 0 0 0 0 82 0 11
2017 SO-10 15 33 48 4 0 0 0 48 4 11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 60 30 7 1 0 0 2 92 1 180
2017 SO-00 80 20 0 0 0 0 0 100 0 10
2017 SO-03 70 21 6 0 0 0 3 94 0 36
2017 SO-04 40 47 10 0 0 0 3 89 0 34
2017 SO-05 79 6 12 2 0 0 0 85 2 18
2017 SO-06 51 46 0 0 0 0 3 100 0 15
2017 SO-07 39 47 7 7 0 0 0 86 7 16
2017 SO-08 64 27 9 0 0 0 0 91 0 11
2017 SO-10 41 48 11 0 0 0 0 89 0 11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 68 15 6 6 3 0 2 84 9 182
2017 SO-00 60 0 20 20 0 0 0 60 20 10
2017 SO-03 61 17 6 10 4 0 3 80 14 38
2017 SO-04 62 22 1 7 4 0 3 87 12 34
2017 SO-05 73 2 19 0 6 0 0 75 6 18
2017 SO-06 71 15 8 3 0 0 3 89 3 15
2017 SO-07 57 14 7 7 7 3 7 78 15 16
2017 SO-08 64 36 0 0 0 0 0 100 0 11
2017 SO-10 89 0 0 11 0 0 0 89 11 11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 42 37 13 2 4 1 1 80 6 181
2017 SO-00 40 20 10 0 30 0 0 60 30 10
2017 SO-03 46 34 17 0 0 3 0 82 0 37
2017 SO-04 41 35 18 5 1 0 0 76 6 34
2017 SO-05 67 15 6 6 6 0 0 81 12 18
2017 SO-06 33 53 8 0 0 0 6 92 0 15
2017 SO-07 16 61 14 0 7 0 3 79 7 16
2017 SO-08 64 36 0 0 0 0 0 100 0 11
2017 SO-10 37 30 22 11 0 0 0 67 11 11

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 7 24 37 22 11 0 0 30 33 182
2017 SO-00 0 10 50 40 0 0 0 10 40 10
2017 SO-03 9 21 29 24 17 0 0 30 41 38
2017 SO-04 7 23 36 15 18 0 0 31 33 34
2017 SO-05 9 50 21 12 9 0 0 58 21 18
2017 SO-06 26 30 18 18 8 0 0 56 26 15
2017 SO-07 0 34 36 23 7 0 0 34 30 16
2017 SO-08 0 27 45 27 0 0 0 27 27 11
2017 SO-10 0 30 48 11 11 0 0 30 22 11

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 7 23 39 17 13 0 1 31 30 182
2017 SO-00 0 30 70 0 0 0 0 0 30 10
2017 SO-03 10 24 37 18 11 0 0 30 34 38
2017 SO-04 4 15 40 21 20 0 0 41 19 34
2017 SO-05 2 19 21 15 43 0 0 58 21 18
2017 SO-06 11 23 18 15 33 0 0 49 33 15
2017 SO-07 14 16 36 34 0 0 0 34 30 16
2017 SO-08 9 18 55 18 0 0 0 18 27 11
2017 SO-10 11 44 19 15 0 0 11 17 61 11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 8 32 28 15 13 3 0 42 30 182
2017 SO-00 10 30 0 10 50 0 0 40 60 10
2017 SO-03 6 31 26 14 19 3 0 38 35 38
2017 SO-04 10 33 26 26 4 0 0 44 30 34
2017 SO-05 0 25 48 6 21 0 0 25 27 18
2017 SO-06 3 18 56 15 8 0 0 21 23 15
2017 SO-07 0 30 43 7 7 14 0 34 16 16
2017 SO-08 9 45 27 18 0 0 0 55 18 11
2017 SO-10 11 30 15 22 11 11 0 46 37 11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 7 31 22 22 17 1 0 38 40 181
2017 SO-00 10 0 20 10 60 0 0 10 70 10
2017 SO-03 11 18 15 18 34 3 0 31 54 38
2017 SO-04 1 37 26 21 15 0 0 39 36 34
2017 SO-05 13 29 13 36 9 0 0 42 45 17
2017 SO-06 8 33 8 41 8 3 0 42 50 15
2017 SO-07 7 27 30 34 3 0 0 34 36 16
2017 SO-08 0 55 27 18 0 0 0 55 18 11
2017 SO-10 0 37 37 15 11 0 0 37 26 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SO 7 93 181
2017 SO-03 15 85 38
2017 SO-06 0 100 15
2017 SO-08 0 100 10
2014 SO 10 90 324
2014 SO-02 0 100 12
2014 SO-03 19 81 77
2014 SO-08 0 100 15
2014 SO-10 0 100 12

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SO 45 55 13
2014 SO 67 33 33
2014 SO-03 68 32 15
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 3 10 27 25 34 1 0 3 97 182
2017 SO-00 0 10 40 50 0 0 0 0 100 10
2017 SO-03 3 11 29 23 34 0 0 3 97 38
2017 SO-04 1 7 25 34 30 3 0 1 99 34
2017 SO-05 5 12 21 19 43 0 0 5 95 18
2017 SO-06 0 0 18 36 46 0 0 0 100 15
2017 SO-07 7 0 50 20 14 9 0 7 93 16
2017 SO-08 0 18 0 27 55 0 0 0 100 11
2017 SO-10 0 0 48 8 44 0 0 0 100 11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 SO 46 172
2017 SO-00 30 10
2017 SO-03 38 37
2017 SO-04 42 32
2017 SO-05 71 16
2017 SO-06 53 15
2017 SO-07 32 13
2017 SO-08 36 11
2017 SO-10 55 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 SO 62 172
2017 SO-00 80 10
2017 SO-03 58 37
2017 SO-04 54 32
2017 SO-05 71 16
2017 SO-06 71 15
2017 SO-07 65 13
2017 SO-08 64 11
2017 SO-10 48 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 SO 23 172
2017 SO-00 30 10
2017 SO-03 24 37
2017 SO-04 19 32
2017 SO-05 39 16
2017 SO-06 23 15
2017 SO-07 24 13
2017 SO-08 36 11
2017 SO-10 0 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 SO 88 172
2017 SO-00 60 10
2017 SO-03 97 37
2017 SO-04 91 32
2017 SO-05 100 16
2017 SO-06 92 15
2017 SO-07 97 13
2017 SO-08 100 11
2017 SO-10 74 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 SO 4 172
2017 SO-00 0 10
2017 SO-03 12 37
2017 SO-04 4 32
2017 SO-05 0 16
2017 SO-06 0 15
2017 SO-07 0 13
2017 SO-08 9 11
2017 SO-10 0 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 SO 25 172
2017 SO-00 0 10
2017 SO-03 22 37
2017 SO-04 27 32
2017 SO-05 19 16
2017 SO-06 29 15
2017 SO-07 19 13
2017 SO-08 55 11
2017 SO-10 22 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 SO 2 17 17 16 8 39 170
2017 SO-00 0 60 20 20 0 0 10
2017 SO-03 0 21 21 22 12 25 37
2017 SO-04 5 11 6 14 11 53 32
2017 SO-05 0 0 37 7 7 49 15
2017 SO-06 3 8 18 15 0 56 15
2017 SO-07 0 16 19 16 8 40 13
2017 SO-08 0 20 0 30 0 50 10
2017 SO-10 4 11 37 0 11 37 11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 6 21 14 25 30 2 3 28 57 172
2017 SO-00 0 30 10 40 20 0 0 30 60 10
2017 SO-03 0 29 12 19 34 3 3 31 56 37
2017 SO-04 4 11 22 22 33 1 7 16 60 32
2017 SO-05 6 19 6 26 42 0 0 26 68 16
2017 SO-06 15 15 15 23 26 3 3 32 52 15
2017 SO-07 8 35 24 24 8 0 0 43 32 13
2017 SO-08 9 36 9 18 27 0 0 45 45 11
2017 SO-10 0 4 15 55 26 0 0 4 81 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SO 1 9 8 16 58 4 5 11 80 172
2017 SO-00 0 10 0 10 30 10 40 20 80 10
2017 SO-03 0 12 13 16 56 3 0 12 75 37
2017 SO-04 1 11 4 20 61 0 4 13 83 32
2017 SO-05 6 6 13 19 55 0 0 13 74 16
2017 SO-06 0 0 0 23 67 11 0 0 100 15
2017 SO-07 0 3 8 32 40 8 8 4 87 13
2017 SO-08 0 0 9 0 82 9 0 0 90 11
2017 SO-10 0 4 0 11 85 0 0 4 96 11
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