2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - SI

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 16 50 7 19 8 0 0 66 27 83
2017 SI-02 11 78 0 5 5 0 0 89 11 18
2017 SI-03 34 29 15 22 0 0 0 63 22 14
2017 SI-04 20 60 0 20 0 0 0 80 20 10
2017 SI-05 13 40 10 20 17 0 0 53 37 30
2014 SI 18 48 8 23 3 0 0 66 26 61
2014 SI-05 11 53 8 24 5 0 0 63 29 38
2011 SI 27 52 4 13 4 0 0 79 16 194
2011 SI-01 45 41 4 10 0 0 0 86 10 50
2011 SI-02 22 61 0 14 3 0 0 83 17 35
2011 SI-03 26 47 10 14 3 0 0 73 18 28
2011 SI-04 18 63 0 12 6 0 0 81 19 17
2011 SI-05 17 54 7 14 7 0 0 71 22 55
2008 SI 40 47 4 7 2 0 0 86 9 2522
2008 SI-01 44 44 5 6 1 0 0 88 7 317
2008 SI-02 36 48 4 9 3 0 0 84 12 650
2008 SI-03 39 49 4 5 2 0 0 88 8 644
2008 SI-04 43 45 4 7 1 0 0 88 8 343
2008 SI-05 34 49 3 11 2 0 0 83 14 323
2008 SI-06 51 37 5 5 2 0 0 88 7 83
2008 SI-07 56 39 0 5 0 0 0 95 5 58

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 65 25 4 6 1 0 0 89 7 83
2017 SI-02 62 22 5 11 0 0 0 84 11 18
2017 SI-03 63 22 7 7 0 0 0 85 7 14
2017 SI-04 50 40 10 0 0 0 0 90 0 10
2017 SI-05 60 34 0 3 3 0 0 93 7 30
2014 SI 69 20 8 3 0 0 0 89 3 61
2014 SI-05 74 16 5 5 0 0 0 89 5 38
2011 SI 73 21 4 1 0 1 1 95 1 194
2011 SI-01 80 18 2 0 0 0 0 98 0 50
2011 SI-02 80 17 3 0 0 0 0 97 0 35
2011 SI-03 79 18 3 0 0 0 0 97 0 28
2011 SI-04 72 16 12 0 0 0 0 88 0 17
2011 SI-05 64 22 6 4 0 2 4 90 4 55
2008 SI 70 21 3 4 2 0 1 91 6 2520
2008 SI-01 69 21 4 4 1 0 1 91 4 318
2008 SI-02 68 22 3 4 2 0 1 91 6 649
2008 SI-03 69 21 3 4 2 0 1 91 6 644
2008 SI-04 73 18 2 5 1 0 0 92 6 343
2008 SI-05 69 22 3 3 1 0 1 92 4 322
2008 SI-06 79 11 5 5 0 0 0 90 5 83
2008 SI-07 78 15 4 3 0 0 0 93 3 58

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 60 26 7 5 1 0 1 87 6 83
2017 SI-02 73 16 5 5 0 0 0 89 5 18
2017 SI-03 70 30 0 0 0 0 0 100 0 14
2017 SI-04 30 60 10 0 0 0 0 90 0 10
2017 SI-05 66 24 0 7 3 0 0 90 10 30
2014 SI 66 20 3 7 3 0 2 87 10 61
2014 SI-05 71 16 3 8 3 0 0 87 11 38
2011 SI 70 18 4 4 2 1 2 90 6 193
2011 SI-01 72 20 4 4 0 0 0 93 4 50
2011 SI-02 69 22 5 3 0 0 0 91 3 35
2011 SI-03 72 21 0 0 3 0 4 96 4 28
2011 SI-04 70 6 6 18 0 0 0 76 18 16
2011 SI-05 73 13 7 0 4 2 2 89 4 55
2008 SI 61 21 5 9 3 0 1 84 11 2518
2008 SI-01 59 25 6 8 3 0 0 83 11 318
2008 SI-02 61 23 6 7 2 0 2 85 9 648
2008 SI-03 60 21 5 9 3 0 1 82 12 643
2008 SI-04 65 18 4 9 4 0 0 83 13 343
2008 SI-05 63 19 3 11 2 0 1 84 13 321
2008 SI-06 66 19 8 5 3 0 0 85 7 83
2008 SI-07 63 25 7 5 0 0 0 88 5 58

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 24 39 14 9 14 0 0 63 23 83
2017 SI-02 33 51 11 0 5 0 0 84 5 18
2017 SI-03 37 28 15 13 7 0 0 65 20 14
2017 SI-04 20 50 10 10 10 0 0 70 20 10
2017 SI-05 20 24 17 13 27 0 0 44 40 30
2014 SI 28 34 7 23 8 0 0 62 31 61
2014 SI-05 24 42 5 21 8 0 0 66 29 38
2011 SI 37 39 9 7 8 0 0 76 15 193
2011 SI-01 53 33 4 6 4 0 0 86 10 49
2011 SI-02 34 44 10 9 3 0 0 78 12 35
2011 SI-03 32 43 11 3 11 0 0 75 14 28
2011 SI-04 47 28 13 6 7 0 0 75 12 17
2011 SI-05 22 46 11 7 14 0 0 68 22 55

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 20 36 12 18 14 0 0 56 32 83
2017 SI-02 11 33 5 40 11 0 0 44 51 18
2017 SI-03 23 41 15 7 15 0 0 63 22 14
2017 SI-04 30 40 20 10 0 0 0 70 10 10
2017 SI-05 23 36 17 13 10 0 0 60 23 30
2014 SI 11 34 15 26 13 0 0 46 39 61
2014 SI-05 11 37 18 18 16 0 0 47 34 38
2011 SI 22 42 13 13 9 0 1 64 23 194
2011 SI-01 21 50 11 9 6 0 3 73 16 50
2011 SI-02 25 35 18 16 6 0 0 60 22 35
2011 SI-03 25 47 3 20 4 0 0 72 24 28
2011 SI-04 17 30 18 24 12 0 0 47 36 17
2011 SI-05 20 40 14 7 18 0 0 60 25 55
2008 SI 28 40 13 11 6 0 1 70 17 2523
2008 SI-01 31 42 13 9 5 0 1 74 14 318
2008 SI-02 28 41 10 13 7 0 1 70 20 651
2008 SI-03 27 40 13 12 7 1 0 67 19 644
2008 SI-04 27 39 16 10 5 0 2 68 16 343
2008 SI-05 27 39 15 12 6 0 1 67 18 323
2008 SI-06 34 38 11 11 4 1 0 73 15 83
2008 SI-07 45 39 7 6 0 0 3 86 7 58

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 55 34 7 2 1 0 0 89 4 83
2017 SI-02 56 33 11 0 0 0 0 89 0 18
2017 SI-03 50 35 7 0 7 0 0 85 7 14
2017 SI-04 70 30 0 0 0 0 0 100 0 10
2017 SI-05 56 40 0 3 0 0 0 97 3 30
2014 SI 44 41 13 0 2 0 0 85 2 61
2014 SI-05 47 45 8 0 0 0 0 92 0 38
2011 SI 51 28 9 6 6 0 0 79 12 193
2011 SI-01 52 27 7 6 8 0 0 79 14 50
2011 SI-02 61 21 6 6 6 0 0 83 12 35
2011 SI-03 55 19 11 12 4 0 0 74 15 27
2011 SI-04 46 36 6 6 6 0 0 82 12 17
2011 SI-05 47 36 9 4 4 0 0 84 7 55
2008 SI 36 42 10 7 4 0 0 78 11 2523
2008 SI-01 28 45 13 11 4 0 0 72 15 318
2008 SI-02 33 44 10 8 5 0 0 77 12 650
2008 SI-03 31 44 13 8 4 0 0 76 12 644
2008 SI-04 36 45 11 6 2 0 0 81 8 343
2008 SI-05 52 35 6 5 2 0 0 87 7 323
2008 SI-06 44 37 6 9 5 0 0 81 13 83
2008 SI-07 54 40 7 0 0 0 0 93 0 58

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 58 27 6 5 4 0 0 86 8 83
2017 SI-02 55 29 11 5 0 0 0 84 5 18
2017 SI-03 56 22 7 0 15 0 0 78 15 14
2017 SI-04 70 20 0 0 10 0 0 90 10 10
2017 SI-05 66 24 3 7 0 0 0 90 7 30
2014 SI 58 34 6 2 0 0 0 92 2 61
2014 SI-05 58 37 3 3 0 0 0 95 3 38
2011 SI 54 33 6 4 3 0 0 87 7 194
2011 SI-01 49 34 7 8 2 0 0 83 10 50
2011 SI-02 50 38 6 0 6 0 0 89 6 35
2011 SI-03 56 33 3 4 4 0 0 89 7 28
2011 SI-04 58 30 6 0 6 0 0 88 6 17
2011 SI-05 62 29 5 4 0 0 0 91 4 55
2008 SI 39 46 6 6 3 0 0 85 8 2525
2008 SI-01 34 47 6 8 4 0 0 82 12 318
2008 SI-02 36 46 9 6 3 0 0 82 9 652
2008 SI-03 37 47 8 5 3 0 0 84 8 644
2008 SI-04 37 51 4 5 2 0 0 89 7 343
2008 SI-05 52 41 3 3 1 0 0 93 4 323
2008 SI-06 51 37 2 9 1 0 0 88 10 83
2008 SI-07 64 34 2 0 0 0 0 98 0 58

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 36 35 15 5 9 0 0 71 14 83
2017 SI-02 27 46 11 5 11 0 0 73 16 18
2017 SI-03 50 37 13 0 0 0 0 87 0 14
2017 SI-04 40 40 10 10 0 0 0 80 10 10
2017 SI-05 33 40 13 3 10 0 0 73 13 30
2014 SI 31 44 15 8 2 0 0 76 10 61
2014 SI-05 32 45 16 8 0 0 0 76 8 38

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 40 29 12 8 11 0 0 70 19 83
2017 SI-02 40 16 16 16 11 0 0 56 27 18
2017 SI-03 50 20 7 15 7 0 0 71 22 14
2017 SI-04 40 40 0 10 10 0 0 80 20 10
2017 SI-05 40 43 7 3 7 0 0 83 10 30
2014 SI 35 44 13 8 0 0 0 79 8 61
2014 SI-05 34 47 13 5 0 0 0 82 5 38
2011 SI 35 36 15 9 4 1 2 72 13 194
2011 SI-01 48 26 15 8 4 0 0 73 12 50
2011 SI-02 28 38 17 9 0 6 3 72 10 35
2011 SI-03 22 42 15 14 0 0 7 69 15 28
2011 SI-04 31 46 11 6 6 0 0 77 12 17
2011 SI-05 37 36 13 9 5 0 0 73 14 55

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 25 25 9 9 20 2 9 56 33 83
2017 SI-02 29 22 5 11 22 11 0 57 37 18
2017 SI-03 35 29 7 20 7 0 0 65 28 14
2017 SI-04 20 30 0 10 30 0 10 55 45 10
2017 SI-05 20 20 13 7 23 0 17 48 36 30
2014 SI 16 16 16 10 23 5 13 40 40 61
2014 SI-05 18 18 16 11 21 8 8 44 37 38
2011 SI 25 19 10 16 13 4 13 53 35 194
2011 SI-01 30 12 7 8 8 9 26 64 24 50
2011 SI-02 31 25 6 18 14 3 3 60 34 35
2011 SI-03 26 25 11 21 3 3 11 59 28 28
2011 SI-04 30 12 6 16 23 0 13 48 45 17
2011 SI-05 17 24 14 18 18 0 9 44 40 55
2008 SI 31 23 11 11 11 3 11 63 25 2521
2008 SI-01 24 20 12 10 9 4 22 60 24 318
2008 SI-02 34 21 11 10 10 3 11 64 23 651
2008 SI-03 30 23 10 10 12 3 11 61 26 643
2008 SI-04 35 24 9 9 9 2 12 69 20 343
2008 SI-05 32 26 11 12 13 1 4 61 27 322
2008 SI-06 26 28 9 16 15 3 3 58 33 83
2008 SI-07 34 27 10 19 5 0 5 64 25 58

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 33 38 14 9 6 0 0 71 15 83
2017 SI-02 33 45 11 5 5 0 0 78 11 18
2017 SI-03 36 42 0 7 15 0 0 78 22 14
2017 SI-04 40 20 30 10 0 0 0 60 10 10
2017 SI-05 30 44 17 3 7 0 0 73 10 30
2014 SI 20 52 16 10 2 0 0 72 11 61
2014 SI-05 18 60 16 5 0 0 0 79 5 38
2011 SI 32 42 13 6 7 0 0 74 13 194
2011 SI-01 30 53 6 2 10 0 0 83 12 50
2011 SI-02 39 43 15 0 3 0 0 82 3 35
2011 SI-03 40 24 21 11 4 0 0 65 15 28
2011 SI-04 41 30 11 6 12 0 0 70 19 17
2011 SI-05 26 47 13 7 7 0 0 73 15 55
2008 SI 33 44 11 8 4 0 0 77 12 2506
2008 SI-01 30 46 12 8 4 0 0 76 12 315
2008 SI-02 31 43 11 11 5 0 0 74 16 646
2008 SI-03 32 43 14 7 4 0 0 75 11 638
2008 SI-04 33 46 13 5 3 0 0 79 8 340
2008 SI-05 41 46 7 5 1 0 0 87 7 323
2008 SI-06 43 36 8 7 6 0 0 79 13 82
2008 SI-07 52 43 2 3 0 0 0 95 3 58

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 22 23 23 12 20 0 0 46 32 83
2017 SI-02 29 27 27 11 5 0 0 57 16 18
2017 SI-03 21 35 15 15 15 0 0 56 30 14
2017 SI-04 20 20 30 10 20 0 0 40 30 10
2017 SI-05 23 17 24 13 23 0 0 40 37 30
2014 SI 18 26 16 29 10 0 0 44 39 61
2014 SI-05 16 26 21 32 5 0 0 42 37 38
2011 SI 20 37 16 18 9 0 0 56 27 194
2011 SI-01 27 33 11 21 8 0 0 60 29 50
2011 SI-02 17 42 15 20 6 0 0 59 26 35
2011 SI-03 11 40 27 18 4 0 0 51 22 28
2011 SI-04 6 59 6 23 6 0 0 65 29 17
2011 SI-05 24 27 20 14 14 0 0 51 29 55

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 32 36 12 11 9 0 0 68 20 82
2017 SI-02 44 40 11 5 0 0 0 84 5 18
2017 SI-03 36 35 15 7 7 0 0 71 15 14
2017 SI-04 30 10 20 30 10 0 0 40 40 10
2017 SI-05 30 44 10 10 7 0 0 73 17 30

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 36 44 12 6 2 0 0 80 8 82
2017 SI-02 35 49 11 5 0 0 0 84 5 18
2017 SI-03 30 62 8 0 0 0 0 92 0 13
2017 SI-04 40 40 0 20 0 0 0 80 20 10
2017 SI-05 36 47 7 3 7 0 0 83 10 30
2014 SI 28 36 16 15 3 2 0 65 18 61
2014 SI-05 32 29 18 18 3 0 0 60 21 38
2011 SI 30 49 12 5 4 1 0 79 9 194
2011 SI-01 21 60 7 4 6 2 0 83 10 50
2011 SI-02 31 49 11 9 0 0 0 80 9 35
2011 SI-03 36 50 11 3 0 0 0 86 3 28
2011 SI-04 23 48 17 6 6 0 0 71 12 17
2011 SI-05 38 36 14 5 6 0 0 75 11 55
2008 SI 43 41 8 5 3 1 0 84 7 2516
2008 SI-01 40 41 10 5 3 1 0 82 8 318
2008 SI-02 37 43 9 7 3 1 0 81 10 650
2008 SI-03 43 42 9 3 2 1 0 86 6 640
2008 SI-04 45 42 6 4 2 0 0 88 6 342
2008 SI-05 49 38 9 3 1 0 0 88 4 323
2008 SI-06 53 29 7 6 4 1 0 84 9 81
2008 SI-07 63 28 7 3 0 0 0 90 3 58

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 21 32 16 15 15 0 0 53 31 83
2017 SI-02 24 27 27 22 0 0 0 51 22 18
2017 SI-03 13 50 15 7 15 0 0 63 22 14
2017 SI-04 20 30 0 20 30 0 0 50 50 10
2017 SI-05 30 27 20 10 13 0 0 57 23 30

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 48 36 12 1 2 0 0 85 4 82
2017 SI-02 49 51 0 0 0 0 0 100 0 18
2017 SI-03 44 32 16 0 8 0 0 76 8 13
2017 SI-04 50 30 10 0 10 0 0 80 10 10
2017 SI-05 53 40 7 0 0 0 0 93 0 30
2014 SI 44 39 13 2 0 2 0 85 2 61
2014 SI-05 45 40 16 0 0 0 0 84 0 38
2011 SI 56 30 11 3 0 0 0 86 3 194
2011 SI-01 50 29 13 8 0 0 0 79 8 50
2011 SI-02 62 32 6 0 0 0 0 94 0 35
2011 SI-03 64 32 4 0 0 0 0 96 0 28
2011 SI-04 52 24 25 0 0 0 0 75 0 17
2011 SI-05 59 29 11 2 0 0 0 87 2 55

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 20 37 11 16 17 0 0 57 32 82
2017 SI-02 16 46 11 22 5 0 0 62 27 18
2017 SI-03 16 44 16 16 8 0 0 60 24 13
2017 SI-04 20 30 0 40 10 0 0 50 50 10
2017 SI-05 23 44 7 7 20 0 0 67 27 30
2014 SI 25 25 15 20 13 2 2 51 34 61
2014 SI-05 21 29 16 18 16 0 0 50 34 38
2011 SI 26 41 11 14 8 0 1 67 22 193
2011 SI-01 29 42 12 14 2 0 2 72 16 49
2011 SI-02 33 44 6 15 3 0 0 77 18 35
2011 SI-03 26 42 7 17 8 0 0 69 24 28
2011 SI-04 17 54 12 6 12 0 0 70 18 17
2011 SI-05 22 34 13 16 15 0 0 57 31 55

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 24 38 11 14 12 0 0 63 26 81
2017 SI-02 33 40 5 22 0 0 0 73 22 18
2017 SI-03 22 46 16 8 8 0 0 68 16 13
2017 SI-04 20 40 10 20 10 0 0 60 30 10
2017 SI-05 20 40 7 13 20 0 0 60 33 30
2014 SI 25 21 20 21 10 2 2 48 32 61
2014 SI-05 24 18 21 24 13 0 0 42 37 38

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 23 36 13 18 10 0 0 60 27 82
2017 SI-02 22 56 16 5 0 0 0 78 5 18
2017 SI-03 38 46 8 8 0 0 0 84 8 13
2017 SI-04 30 20 10 30 10 0 0 50 40 10
2017 SI-05 20 30 10 23 17 0 0 50 40 30
2014 SI 28 21 23 20 8 0 0 49 28 61
2014 SI-05 24 24 21 21 11 0 0 47 32 38
2011 SI 30 43 15 6 5 1 0 74 11 194
2011 SI-01 34 47 12 4 0 2 2 84 4 50
2011 SI-02 31 46 14 8 0 0 0 78 8 35
2011 SI-03 37 39 14 0 8 3 0 78 8 28
2011 SI-04 30 36 12 11 11 0 0 65 22 17
2011 SI-05 24 40 22 7 7 0 0 64 14 55

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 35 40 19 1 5 0 0 75 6 82
2017 SI-02 40 49 11 0 0 0 0 89 0 18
2017 SI-03 30 38 24 0 8 0 0 68 8 13
2017 SI-04 20 50 20 10 0 0 0 70 10 10
2017 SI-05 33 47 13 0 7 0 0 80 7 30
2014 SI 36 44 15 5 0 0 0 80 5 61
2014 SI-05 37 53 8 3 0 0 0 89 3 38
2011 SI 40 41 9 5 4 0 0 82 9 194
2011 SI-01 47 32 10 6 6 0 0 79 11 50
2011 SI-02 47 41 9 0 3 0 0 88 3 35
2011 SI-03 44 42 3 11 0 0 0 85 11 28
2011 SI-04 41 35 12 0 12 0 0 76 12 17
2011 SI-05 33 51 9 4 4 0 0 84 7 55
2008 SI 39 44 9 5 3 0 0 83 8 2520
2008 SI-01 38 43 10 7 2 0 0 81 9 318
2008 SI-02 36 47 7 7 3 0 0 83 10 651
2008 SI-03 35 46 11 5 3 0 0 81 8 642
2008 SI-04 37 47 10 4 2 0 0 84 6 342
2008 SI-05 50 41 6 3 1 0 0 91 4 323
2008 SI-06 45 39 8 1 7 0 0 84 8 82
2008 SI-07 55 40 5 0 0 0 0 95 0 58

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 45 35 13 5 1 0 1 81 6 83
2017 SI-02 46 33 11 11 0 0 0 78 11 18
2017 SI-03 20 43 15 7 7 0 7 68 16 14
2017 SI-04 30 60 0 10 0 0 0 90 10 10
2017 SI-05 60 27 13 0 0 0 0 87 0 30
2014 SI 41 46 8 5 0 0 0 87 5 61
2014 SI-05 47 45 8 0 0 0 0 92 0 38
2011 SI 35 33 20 9 3 0 1 69 11 193
2011 SI-01 39 32 19 8 2 0 0 71 10 50
2011 SI-02 38 34 16 6 6 0 0 73 12 34
2011 SI-03 32 35 22 11 0 0 0 67 11 28
2011 SI-04 29 25 12 28 6 0 0 55 34 17
2011 SI-05 36 37 20 6 2 0 0 73 7 55
2008 SI 32 37 17 8 4 0 1 70 13 2522
2008 SI-01 37 34 18 6 3 0 2 72 9 318
2008 SI-02 38 37 13 7 3 0 1 76 10 650
2008 SI-03 32 39 17 7 4 0 1 72 12 644
2008 SI-04 33 34 16 10 6 0 1 68 16 343
2008 SI-05 26 37 22 10 5 0 0 63 16 322
2008 SI-06 18 31 28 11 11 0 2 50 22 83
2008 SI-07 23 40 17 16 5 0 0 63 21 58

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 2 22 32 21 14 4 5 39 26 82
2017 SI-02 0 13 38 33 16 0 0 49 13 18
2017 SI-03 0 30 30 26 0 7 7 31 35 14
2017 SI-05 3 17 27 17 27 3 7 48 22 30
2014 SI 7 12 37 27 14 0 3 42 19 59
2014 SI-05 5 19 35 22 16 0 3 39 25 37
2011 SI 8 29 36 16 7 1 2 24 38 194
2011 SI-01 4 21 46 15 9 6 0 25 27 50
2011 SI-02 8 48 23 6 9 0 6 15 60 35
2011 SI-03 7 28 35 30 0 0 0 30 36 28
2011 SI-04 23 28 36 6 0 0 7 6 55 17
2011 SI-05 6 24 36 20 13 0 2 33 30 55
2008 SI 9 26 35 19 8 1 2 28 36 2522
2008 SI-01 4 20 37 24 10 1 3 36 25 317
2008 SI-02 10 25 32 20 9 1 2 31 36 652
2008 SI-03 10 27 33 19 8 1 4 28 38 644
2008 SI-04 9 27 34 20 6 1 2 27 37 342
2008 SI-05 11 26 39 15 8 0 1 23 38 323
2008 SI-06 12 23 38 20 6 0 1 26 36 83
2008 SI-07 14 16 42 23 5 0 0 29 29 58

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 13 15 23 21 17 5 6 43 31 83
2017 SI-02 5 18 38 16 16 5 0 35 25 18
2017 SI-03 7 15 15 43 6 7 7 57 26 14
2017 SI-04 20 10 30 10 20 0 10 33 34 10
2017 SI-05 10 10 20 20 30 3 7 56 22 30
2014 SI 7 10 32 27 15 5 3 46 19 59
2014 SI-05 6 14 33 28 14 3 3 44 21 36
2011 SI 11 18 31 21 9 5 4 34 32 193
2011 SI-01 12 12 42 17 2 12 4 22 28 50
2011 SI-02 19 24 17 20 9 3 8 32 49 35
2011 SI-03 4 18 39 25 8 4 3 35 23 28
2011 SI-04 12 29 23 23 6 0 7 32 44 17
2011 SI-05 6 15 29 26 18 4 2 47 22 54
2008 SI 8 17 27 24 18 3 3 45 27 2510
2008 SI-01 5 10 29 25 19 6 5 50 18 315
2008 SI-02 9 19 26 22 17 3 4 41 31 651
2008 SI-03 10 15 25 24 20 3 3 47 26 642
2008 SI-04 8 16 27 27 17 3 3 46 25 340
2008 SI-05 9 18 29 26 15 1 2 42 28 320
2008 SI-06 6 21 27 27 15 3 2 43 28 83
2008 SI-07 3 25 24 28 16 0 3 45 30 57

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 17 22 20 17 13 1 10 34 43 81
2017 SI-02 16 33 13 22 11 0 5 35 52 18
2017 SI-03 15 15 28 28 0 7 7 33 35 14
2017 SI-04 20 10 30 10 20 0 10 34 33 10
2017 SI-05 21 17 17 14 24 0 7 41 41 29
2014 SI 2 22 27 23 20 0 7 46 25 60
2014 SI-05 0 27 30 24 16 0 3 42 28 37
2011 SI 12 22 32 18 9 3 3 29 36 194
2011 SI-01 10 21 39 12 6 9 4 20 35 50
2011 SI-02 17 18 33 21 3 3 6 26 38 35
2011 SI-03 11 29 25 21 8 3 3 31 42 28
2011 SI-04 12 33 31 18 6 0 0 24 45 17
2011 SI-05 13 16 26 23 20 0 2 44 30 55
2008 SI 12 20 29 20 10 3 5 33 35 2517
2008 SI-01 7 17 27 21 11 7 11 39 29 315
2008 SI-02 13 21 24 22 11 4 5 36 37 650
2008 SI-03 13 20 27 20 12 3 5 35 36 644
2008 SI-04 11 19 34 21 11 2 4 33 31 342
2008 SI-05 12 22 37 17 8 1 2 26 36 323
2008 SI-06 18 26 26 16 10 1 2 27 46 83
2008 SI-07 16 22 26 24 8 0 5 33 40 58

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 7 6 34 26 21 1 5 50 14 82
2017 SI-02 0 0 40 29 31 0 0 60 0 17
2017 SI-03 0 7 35 35 7 7 7 50 9 14
2017 SI-04 10 20 30 10 20 0 10 33 34 10
2017 SI-05 10 7 27 24 30 0 3 55 17 30
2014 SI 2 14 29 34 15 0 7 53 16 59
2014 SI-05 0 14 38 35 11 0 3 47 14 37
2011 SI 8 16 30 29 14 1 2 45 25 192
2011 SI-01 2 10 30 41 16 0 2 58 12 49
2011 SI-02 14 11 29 23 15 3 6 41 27 35
2011 SI-03 7 18 28 32 14 0 0 47 25 28
2011 SI-04 23 34 26 17 0 0 0 17 57 17
2011 SI-05 6 17 30 30 17 0 2 47 22 54
2008 SI 7 15 34 27 13 1 3 42 22 2516
2008 SI-01 5 10 27 30 19 3 6 54 16 317
2008 SI-02 6 14 26 34 16 1 3 52 21 651
2008 SI-03 7 13 35 27 14 0 3 43 21 640
2008 SI-04 8 15 41 20 12 2 3 33 24 342
2008 SI-05 7 17 43 23 7 1 1 31 25 323
2008 SI-06 11 24 30 25 7 1 1 33 36 83
2008 SI-07 2 37 39 15 7 0 0 22 38 58

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 9 30 18 16 17 1 8 36 44 83
2017 SI-02 5 16 35 16 27 0 0 44 22 18
2017 SI-03 15 30 15 34 0 0 7 36 48 14
2017 SI-04 10 30 20 10 20 0 10 33 45 10
2017 SI-05 10 27 17 13 23 0 10 41 41 30
2014 SI 10 20 33 21 12 0 5 35 31 61
2014 SI-05 8 24 39 18 11 0 0 29 32 38
2011 SI 17 30 24 16 8 2 3 26 49 194
2011 SI-01 8 28 19 21 15 6 4 40 39 50
2011 SI-02 25 22 30 14 6 0 3 21 48 35
2011 SI-03 18 32 28 18 4 0 0 22 50 28
2011 SI-04 28 24 19 18 0 6 6 20 59 17
2011 SI-05 18 33 25 13 7 0 4 21 53 55
2008 SI 15 23 29 17 11 1 4 29 40 2515
2008 SI-01 9 18 29 18 17 1 8 38 30 315
2008 SI-02 15 20 29 17 14 1 5 32 37 648
2008 SI-03 14 21 31 19 10 1 4 30 37 644
2008 SI-04 16 25 29 16 9 2 3 26 43 343
2008 SI-05 17 32 28 17 5 0 2 22 49 321
2008 SI-06 24 28 25 16 5 1 1 21 54 83
2008 SI-07 6 33 37 15 9 0 0 24 39 58

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 8 8 23 25 19 5 12 52 20 83
2017 SI-02 11 16 22 24 16 5 5 45 31 18
2017 SI-03 0 0 42 35 7 7 7 50 0 14
2017 SI-04 10 0 20 20 30 0 20 63 13 10
2017 SI-05 7 10 24 13 27 7 13 50 21 30
2014 SI 2 5 12 37 27 2 17 78 8 60
2014 SI-05 3 3 8 43 32 0 11 85 6 37
2011 SI 7 11 23 24 22 6 8 52 21 192
2011 SI-01 6 6 32 21 19 9 8 48 14 49
2011 SI-02 14 12 25 6 23 8 11 36 33 35
2011 SI-03 3 14 26 35 15 7 0 53 19 28
2011 SI-04 7 11 34 30 12 0 6 45 19 17
2011 SI-05 6 11 11 24 31 6 11 67 20 54
2008 SI 13 22 27 19 13 3 5 34 37 2519
2008 SI-01 7 16 25 21 20 4 7 46 25 315
2008 SI-02 13 22 26 17 14 3 5 33 38 651
2008 SI-03 13 23 25 20 11 3 6 33 39 642
2008 SI-04 16 22 28 17 9 3 4 28 41 343
2008 SI-05 14 22 25 25 10 0 3 37 37 323
2008 SI-06 13 25 43 11 5 1 1 16 40 83
2008 SI-07 6 25 25 21 21 0 2 43 31 58

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 14 18 31 10 12 6 9 26 37 83
2017 SI-02 0 33 27 0 22 5 13 27 40 18
2017 SI-03 7 15 48 7 0 15 7 9 29 14
2017 SI-04 10 30 30 0 20 0 10 22 45 10
2017 SI-05 27 10 30 13 13 3 3 28 39 30
2014 SI 8 23 26 23 12 5 3 38 34 61
2014 SI-05 8 29 26 24 8 5 0 33 39 38
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 65 16 7 3 2 0 6 86 6 83
2017 SI-02 73 11 0 5 5 0 5 88 12 18
2017 SI-03 52 20 7 13 0 0 7 78 14 14
2017 SI-04 40 30 20 0 0 0 10 78 0 10
2017 SI-05 73 10 10 0 0 0 7 89 0 30
2014 SI 71 13 10 2 2 0 3 87 3 61
2014 SI-05 76 13 5 0 0 0 5 94 0 38
2011 SI 70 19 5 2 1 1 3 93 3 194
2011 SI-01 78 19 2 0 0 0 2 98 0 50
2011 SI-02 73 18 6 0 0 0 3 94 0 35
2011 SI-03 58 31 7 0 0 0 4 93 0 28
2011 SI-04 60 28 6 6 0 0 0 88 6 17
2011 SI-05 75 13 4 2 2 2 4 92 4 55
2008 SI 64 17 5 6 3 0 3 85 10 2518
2008 SI-01 65 14 6 4 5 1 5 84 9 318
2008 SI-02 64 17 5 6 4 0 4 84 10 651
2008 SI-03 62 20 5 6 3 0 4 85 10 641
2008 SI-04 63 17 5 8 5 0 2 82 13 342
2008 SI-05 69 15 5 5 1 0 4 88 7 322
2008 SI-06 74 11 3 8 3 0 1 86 11 83
2008 SI-07 65 31 2 0 0 0 2 98 0 58

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 14 21 20 12 22 5 6 39 38 83
2017 SI-02 5 22 18 11 22 5 16 35 42 18
2017 SI-03 20 23 20 22 7 7 0 46 32 14
2017 SI-04 10 20 10 20 40 0 0 30 60 10
2017 SI-05 17 20 13 7 30 7 7 43 42 30
2014 SI 36 23 13 5 12 2 10 67 19 61
2014 SI-05 34 29 10 8 8 3 8 71 18 38

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 27 34 14 12 12 1 0 61 24 83
2017 SI-02 27 27 16 24 5 0 0 55 29 18
2017 SI-03 35 13 22 22 7 0 0 48 30 14
2017 SI-04 10 20 20 30 10 10 0 33 45 10
2017 SI-05 33 43 7 0 17 0 0 77 17 30
2014 SI 48 16 16 8 10 2 0 65 18 61
2014 SI-05 47 21 18 3 8 3 0 70 11 38

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 21 29 17 16 18 0 0 49 33 83
2017 SI-02 16 33 5 29 16 0 0 49 45 18
2017 SI-03 20 37 20 15 7 0 0 58 22 14
2017 SI-04 20 20 20 20 20 0 0 40 40 10
2017 SI-05 27 24 13 10 27 0 0 50 36 30
2014 SI 36 31 16 8 8 0 0 67 16 61
2014 SI-05 40 37 11 8 5 0 0 76 13 38
2011 SI 28 39 12 11 7 0 2 69 18 193
2011 SI-01 21 49 19 8 2 2 0 71 10 50
2011 SI-02 29 31 18 14 9 0 0 60 22 35
2011 SI-03 22 50 6 7 15 0 0 72 22 28
2011 SI-04 30 40 12 13 6 0 0 69 19 17
2011 SI-05 39 31 4 13 6 0 8 76 20 54
2008 SI 28 39 11 12 6 3 1 69 19 2521
2008 SI-01 32 37 11 8 5 6 2 75 14 317
2008 SI-02 26 39 11 12 8 3 1 68 21 651
2008 SI-03 25 38 14 13 7 3 1 65 20 644
2008 SI-04 26 38 12 15 6 2 1 66 22 343
2008 SI-05 31 44 8 10 5 2 0 77 16 322
2008 SI-06 35 39 5 16 2 0 3 76 19 83
2008 SI-07 45 39 7 7 2 0 0 85 8 58

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 14 25 11 20 20 8 2 44 45 83
2017 SI-02 5 38 5 34 5 5 5 49 45 18
2017 SI-03 15 23 15 28 15 6 0 40 45 14
2017 SI-04 20 10 0 20 40 10 0 33 67 10
2017 SI-05 20 24 10 7 27 13 0 50 38 30
2014 SI 30 18 23 15 10 5 0 50 26 61
2014 SI-05 32 18 21 16 11 3 0 51 27 38
2011 SI 25 31 11 10 13 8 3 62 26 193
2011 SI-01 17 38 8 9 10 16 2 67 23 50
2011 SI-02 32 20 23 11 11 3 0 53 23 35
2011 SI-03 29 28 7 14 15 7 0 61 31 28
2011 SI-04 41 41 0 0 19 0 0 81 19 17
2011 SI-05 22 29 7 9 16 7 8 61 30 54
2008 SI 27 28 15 10 9 9 2 61 22 2522
2008 SI-01 25 30 16 9 6 12 2 64 17 317
2008 SI-02 22 27 15 11 11 11 2 57 26 651
2008 SI-03 23 26 17 10 11 10 2 56 24 644
2008 SI-04 28 27 16 10 11 6 2 59 23 343
2008 SI-05 34 34 10 12 7 3 1 70 20 323
2008 SI-06 45 29 8 8 3 5 1 79 12 83
2008 SI-07 60 27 3 5 2 4 0 89 7 58

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 5 12 29 17 15 19 2 21 41 82
2017 SI-02 0 5 33 45 0 11 5 7 54 18
2017 SI-03 7 0 28 15 22 28 0 10 51 14
2017 SI-04 10 10 40 30 10 0 0 20 40 10
2017 SI-05 0 21 17 3 24 31 3 32 42 29
2014 SI 13 17 21 12 20 15 2 36 38 60
2014 SI-05 8 18 24 16 13 18 3 33 37 38

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 30 33 11 12 13 0 1 64 25 83
2017 SI-02 33 45 5 16 0 0 0 78 16 18
2017 SI-03 28 43 7 7 15 0 0 71 22 14
2017 SI-04 10 40 20 0 30 0 0 50 30 10
2017 SI-05 36 20 7 13 20 0 3 59 34 30
2014 SI 43 29 10 12 5 2 0 73 17 61
2014 SI-05 47 29 8 11 5 0 0 76 16 38
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 34 33 15 8 11 0 0 67 18 83
2017 SI-02 44 33 5 13 5 0 0 76 18 18
2017 SI-03 50 20 15 0 15 0 0 70 15 14
2017 SI-04 30 20 20 10 20 0 0 50 30 10
2017 SI-05 30 30 20 7 13 0 0 60 20 30
2014 SI 31 34 20 8 5 2 0 67 13 61
2014 SI-05 32 37 24 5 3 0 0 68 8 38
2011 SI 31 35 16 10 6 0 0 67 17 194
2011 SI-01 41 27 23 8 2 0 0 68 10 50
2011 SI-02 28 42 5 16 9 0 0 70 24 35
2011 SI-03 33 25 17 10 15 0 0 58 25 28
2011 SI-04 19 51 12 12 6 0 0 70 18 17
2011 SI-05 28 42 18 9 4 0 0 69 13 55
2008 SI 33 35 12 10 9 0 1 68 19 2523
2008 SI-01 36 35 12 10 6 1 1 72 16 318
2008 SI-02 31 33 14 10 11 0 1 65 21 652
2008 SI-03 33 34 11 12 8 1 1 68 20 645
2008 SI-04 34 34 11 10 9 0 1 69 20 341
2008 SI-05 33 38 13 8 7 0 1 72 14 322
2008 SI-06 37 32 9 14 9 0 0 69 23 83
2008 SI-07 29 36 18 12 3 2 0 66 16 58

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 41 26 13 5 11 5 0 70 17 83
2017 SI-02 38 27 16 7 0 11 0 74 8 18
2017 SI-03 50 20 15 7 7 0 0 70 15 14
2017 SI-04 40 10 10 10 30 0 0 50 40 10
2017 SI-05 36 37 10 0 13 3 0 76 14 30
2014 SI 38 36 15 5 3 2 2 76 8 61
2014 SI-05 39 34 18 5 3 0 0 74 8 38
2011 SI 42 26 16 9 5 2 1 69 14 193
2011 SI-01 54 25 10 6 2 4 0 82 8 50
2011 SI-02 30 26 22 16 6 0 0 56 21 35
2011 SI-03 40 18 17 11 8 3 3 62 20 28
2011 SI-04 24 35 18 23 0 0 0 59 23 17
2011 SI-05 44 27 16 5 5 0 2 72 11 55
2008 SI 40 32 11 8 6 2 0 74 15 2524
2008 SI-01 46 31 9 6 5 3 1 80 10 318
2008 SI-02 39 31 13 8 7 2 1 71 15 652
2008 SI-03 39 32 12 9 7 2 0 72 16 645
2008 SI-04 40 31 11 8 6 3 0 74 15 342
2008 SI-05 42 33 9 9 5 2 1 76 14 322
2008 SI-06 41 34 7 14 2 1 0 76 17 83
2008 SI-07 42 35 13 5 2 3 0 79 7 58

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 34 34 7 12 13 0 0 68 25 83
2017 SI-02 27 38 11 16 7 0 0 66 24 18
2017 SI-03 50 35 0 0 15 0 0 85 15 14
2017 SI-04 40 20 0 20 20 0 0 60 40 10
2017 SI-05 33 30 10 10 17 0 0 64 27 30
2014 SI 36 43 10 5 5 0 2 80 10 61
2014 SI-05 37 47 11 3 3 0 0 84 5 38
2011 SI 37 27 12 11 9 2 1 67 21 194
2011 SI-01 39 23 15 12 8 2 2 64 20 50
2011 SI-02 41 18 11 18 12 0 0 60 29 35
2011 SI-03 33 33 10 7 15 3 0 68 22 28
2011 SI-04 30 23 12 24 6 6 0 56 32 17
2011 SI-05 37 36 13 4 7 2 2 76 11 55
2008 SI 37 34 9 10 8 1 0 72 19 2522
2008 SI-01 41 34 7 11 5 1 1 77 16 317
2008 SI-02 35 31 11 11 11 0 1 66 22 652
2008 SI-03 35 35 11 11 8 1 0 70 19 645
2008 SI-04 39 34 10 8 9 0 1 73 17 342
2008 SI-05 40 38 8 7 6 1 0 79 13 322
2008 SI-06 42 30 5 16 6 0 0 73 22 83
2008 SI-07 38 36 8 14 2 2 0 76 16 58

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 74 14 4 1 2 0 5 93 4 83
2017 SI-02 73 11 0 5 0 0 11 94 6 18
2017 SI-03 78 22 0 0 0 0 0 100 0 14
2017 SI-04 50 20 10 0 10 0 10 78 11 10
2017 SI-05 80 14 0 0 3 0 3 97 3 30
2014 SI 66 16 7 2 0 0 10 91 2 61
2014 SI-05 68 16 5 3 0 0 8 91 3 38
2011 SI 83 10 4 1 0 0 2 95 1 194
2011 SI-01 92 6 2 0 0 0 0 98 0 50
2011 SI-02 86 6 8 0 0 0 0 92 0 35
2011 SI-03 79 10 7 0 0 0 4 93 0 28
2011 SI-04 83 17 0 0 0 0 0 100 0 17
2011 SI-05 80 13 2 2 0 0 4 96 2 55
2008 SI 79 10 3 3 2 0 3 92 5 2524
2008 SI-01 81 7 2 4 3 0 4 91 7 317
2008 SI-02 78 11 3 4 1 0 3 92 5 653
2008 SI-03 79 10 3 3 2 0 3 92 5 645
2008 SI-04 78 12 3 2 3 0 1 92 5 343
2008 SI-05 79 8 4 3 2 0 5 91 5 322
2008 SI-06 84 4 4 2 4 0 1 90 5 83
2008 SI-07 84 9 0 3 0 0 3 96 4 58

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 49 27 10 1 9 1 1 78 11 83
2017 SI-02 49 18 5 0 16 5 5 76 18 18
2017 SI-03 58 28 7 0 7 0 0 85 7 14
2017 SI-04 30 50 10 10 0 0 0 80 10 10
2017 SI-05 57 36 0 0 7 0 0 93 7 30
2014 SI 71 18 8 0 0 0 3 92 0 61
2014 SI-05 69 21 8 0 0 0 3 92 0 38
2011 SI 48 27 9 7 4 3 2 79 12 194
2011 SI-01 48 29 5 8 0 6 5 85 9 50
2011 SI-02 39 39 11 6 3 3 0 80 9 35
2011 SI-03 51 21 18 3 7 0 0 73 10 28
2011 SI-04 54 23 6 11 5 0 0 77 17 17
2011 SI-05 59 18 7 5 7 2 2 79 13 55

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 43 29 9 11 6 0 1 74 17 83
2017 SI-02 38 55 0 7 0 0 0 93 7 18
2017 SI-03 50 35 15 0 0 0 0 85 0 14
2017 SI-04 40 10 10 30 10 0 0 50 40 10
2017 SI-05 50 27 10 7 7 0 0 77 13 30

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 46 24 17 8 6 0 0 69 13 83
2017 SI-02 49 32 11 7 0 0 0 82 7 18
2017 SI-03 48 29 22 0 0 0 0 78 0 14
2017 SI-04 40 20 0 20 20 0 0 60 40 10
2017 SI-05 54 17 17 7 7 0 0 70 13 30

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 42 26 8 13 11 0 0 68 24 83
2017 SI-02 44 27 11 18 0 0 0 71 18 18
2017 SI-03 56 15 15 7 7 0 0 70 15 14
2017 SI-04 40 10 0 30 20 0 0 50 50 10
2017 SI-05 40 30 7 10 13 0 0 70 23 30
2014 SI 51 28 11 7 3 0 0 79 10 61
2014 SI-05 53 31 5 8 3 0 0 84 11 38
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 15 31 15 15 23 0 0 46 39 13

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 22 19 16 10 17 15 0 48 32 83
2017 SI-02 38 27 11 11 7 5 0 69 19 18
2017 SI-03 28 21 22 7 7 15 0 57 17 14
2017 SI-04 30 20 10 10 30 0 0 50 40 10
2017 SI-05 17 7 23 10 13 30 0 34 33 30
2014 SI 29 21 20 10 8 12 0 57 20 61
2014 SI-05 24 29 18 11 5 13 0 61 18 38
2011 SI 17 27 23 12 9 10 1 50 24 193
2011 SI-01 17 25 25 10 4 20 0 52 17 50
2011 SI-02 11 28 29 18 8 5 0 42 28 35
2011 SI-03 26 32 17 10 8 7 0 63 19 28
2011 SI-04 19 28 23 6 18 6 0 50 25 17
2011 SI-05 15 27 22 15 13 9 0 46 30 55

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 16 20 27 15 18 4 0 37 35 83
2017 SI-02 16 44 22 11 7 0 0 60 18 18
2017 SI-03 20 20 15 15 15 15 0 48 35 14
2017 SI-04 30 10 20 0 40 0 0 40 40 10
2017 SI-05 17 14 33 20 13 3 0 31 34 30
2014 SI 26 23 18 16 13 3 0 51 31 61
2014 SI-05 18 31 16 21 11 3 0 51 33 38
2011 SI 14 30 24 13 17 3 0 45 30 194
2011 SI-01 11 32 30 10 11 6 0 46 22 50
2011 SI-02 20 26 18 19 14 3 0 47 34 35
2011 SI-03 12 32 34 7 11 0 3 46 19 28
2011 SI-04 17 43 11 11 18 0 0 60 29 17
2011 SI-05 11 27 20 11 29 2 0 39 41 55
2008 SI 22 33 19 13 9 4 0 57 23 2523
2008 SI-01 21 29 22 13 8 7 0 54 23 317
2008 SI-02 23 31 18 13 11 5 0 57 25 653
2008 SI-03 20 33 21 12 10 4 0 55 23 643
2008 SI-04 20 35 17 14 10 4 1 57 25 342
2008 SI-05 25 34 18 14 7 2 0 60 22 323
2008 SI-06 29 36 11 16 8 0 0 64 24 83
2008 SI-07 27 41 17 15 0 0 0 68 15 58

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 10 13 27 19 19 12 0 26 43 83
2017 SI-02 11 22 27 33 7 0 0 33 40 18
2017 SI-03 13 15 35 15 7 15 0 33 26 14
2017 SI-04 30 10 10 20 30 0 0 40 50 10
2017 SI-05 7 7 27 13 23 23 0 18 48 30
2014 SI 18 21 16 20 11 13 0 45 36 61
2014 SI-05 11 24 21 24 8 13 0 39 36 38
2011 SI 8 29 23 15 15 10 0 41 34 193
2011 SI-01 6 32 26 7 13 15 0 45 25 50
2011 SI-02 12 29 16 25 11 8 0 44 39 35
2011 SI-03 8 29 34 7 15 7 0 39 24 28
2011 SI-04 12 42 6 17 18 7 0 57 37 17
2011 SI-05 6 20 26 17 22 9 0 29 43 54
2008 SI 11 33 22 15 10 9 1 48 27 2522
2008 SI-01 11 28 22 15 9 14 1 45 28 317
2008 SI-02 11 32 21 16 10 10 1 48 29 652
2008 SI-03 10 34 24 13 10 10 0 48 25 645
2008 SI-04 9 37 21 15 11 7 0 49 28 342
2008 SI-05 12 38 20 18 9 4 0 51 28 321
2008 SI-06 12 37 20 20 9 2 0 50 30 83
2008 SI-07 12 35 29 19 2 3 0 48 22 58

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 10 14 19 24 27 5 0 26 54 82
2017 SI-02 0 22 22 35 22 0 0 22 56 18
2017 SI-03 20 13 7 30 15 15 0 39 52 14
2017 SI-04 30 10 0 20 40 0 0 40 60 10
2017 SI-05 10 14 28 14 28 7 0 26 44 29
2014 SI 20 26 8 16 16 13 0 53 38 61
2014 SI-05 16 29 11 18 13 13 0 51 36 38
2011 SI 12 29 18 14 17 9 0 45 34 193
2011 SI-01 11 25 17 11 17 18 0 45 35 50
2011 SI-02 14 27 15 22 17 6 0 43 41 35
2011 SI-03 15 36 13 10 18 7 0 55 31 28
2011 SI-04 6 47 12 17 12 7 0 56 31 17
2011 SI-05 10 24 26 13 22 6 0 36 37 54
2008 SI 14 34 18 14 11 9 0 53 27 2519
2008 SI-01 14 31 19 9 11 15 1 54 24 317
2008 SI-02 12 31 19 13 12 12 0 50 28 651
2008 SI-03 13 35 17 14 12 8 0 53 28 644
2008 SI-04 14 35 16 18 11 7 0 52 31 342
2008 SI-05 17 38 18 15 10 3 0 56 26 320
2008 SI-06 21 37 14 15 10 2 0 60 26 83
2008 SI-07 16 43 15 14 2 11 0 66 18 58

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 15 17 20 23 19 7 0 34 45 83
2017 SI-02 16 11 16 24 27 5 0 29 54 18
2017 SI-03 20 22 20 15 7 15 0 50 26 14
2017 SI-04 30 10 10 10 40 0 0 40 50 10
2017 SI-05 13 24 23 23 10 7 0 40 36 30
2014 SI 20 21 15 26 8 10 0 46 38 61
2014 SI-05 16 24 18 26 8 8 0 43 37 38
2011 SI 10 32 22 18 15 4 0 43 34 192
2011 SI-01 12 27 25 16 16 5 0 41 33 49
2011 SI-02 11 37 9 26 14 3 0 50 41 35
2011 SI-03 8 36 24 11 18 3 0 45 30 28
2011 SI-04 11 36 18 17 18 0 0 47 35 17
2011 SI-05 8 24 28 17 17 7 0 34 36 54
2008 SI 14 36 17 19 11 3 0 52 31 2521
2008 SI-01 15 34 17 19 11 4 0 51 31 318
2008 SI-02 14 33 16 21 11 4 0 49 34 651
2008 SI-03 12 37 18 16 14 3 0 51 31 643
2008 SI-04 13 38 16 19 12 3 0 52 32 342
2008 SI-05 14 42 17 16 9 3 0 57 26 323
2008 SI-06 9 43 16 20 11 1 0 53 31 83
2008 SI-07 22 40 22 14 2 0 0 62 16 58
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 14 33 22 18 12 1 0 48 30 83
2017 SI-02 5 56 5 27 5 0 0 62 33 18
2017 SI-03 20 35 7 22 7 7 0 60 32 14
2017 SI-04 30 10 0 30 30 0 0 40 60 10
2017 SI-05 17 30 33 7 13 0 0 47 20 30
2014 SI 25 40 20 8 5 3 0 66 14 61
2014 SI-05 18 45 26 8 3 0 0 63 11 38
2011 SI 18 45 19 11 6 2 0 64 17 194
2011 SI-01 17 47 23 8 6 0 0 64 13 50
2011 SI-02 32 40 17 9 3 0 0 71 11 35
2011 SI-03 15 42 21 7 7 7 0 62 15 28
2011 SI-04 23 47 13 17 0 0 0 70 17 17
2011 SI-05 11 45 18 15 9 2 0 58 24 55

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 19 39 18 15 6 4 0 60 22 83
2017 SI-02 27 46 16 11 0 0 0 73 11 18
2017 SI-03 28 28 29 7 7 0 0 56 15 14
2017 SI-04 20 40 0 30 10 0 0 60 40 10
2017 SI-05 17 44 17 3 10 10 0 67 15 30
2014 SI 41 34 18 0 3 3 0 78 3 61
2014 SI-05 42 37 13 0 5 3 0 81 5 38
2011 SI 31 37 18 6 3 4 1 72 9 193
2011 SI-01 29 33 25 2 0 9 2 69 2 49
2011 SI-02 31 46 14 3 3 3 0 80 6 35
2011 SI-03 26 32 17 7 7 7 4 65 16 28
2011 SI-04 28 55 6 6 0 6 0 88 6 17
2011 SI-05 35 34 18 9 4 0 0 69 13 55

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 22 29 18 12 15 4 0 53 28 83
2017 SI-02 16 44 0 24 5 11 0 67 33 18
2017 SI-03 28 28 22 15 7 0 0 56 22 14
2017 SI-04 30 20 10 0 40 0 0 50 40 10
2017 SI-05 30 23 23 10 10 4 0 55 21 30
2014 SI 41 31 18 7 3 0 0 72 10 61
2014 SI-05 40 34 16 8 3 0 0 74 11 38
2011 SI 26 40 11 8 7 6 1 72 16 194
2011 SI-01 23 36 13 4 5 15 4 73 11 50
2011 SI-02 25 43 9 12 5 6 0 72 18 35
2011 SI-03 30 49 11 7 4 0 0 79 11 28
2011 SI-04 30 24 23 6 12 6 0 57 19 17
2011 SI-05 27 42 9 9 11 2 0 70 20 55
2008 SI 28 35 12 12 7 4 1 67 20 2524
2008 SI-01 21 38 12 13 7 6 3 65 22 318
2008 SI-02 26 31 15 12 9 6 1 61 22 652
2008 SI-03 26 37 14 10 7 3 2 67 18 643
2008 SI-04 31 37 9 13 5 4 1 71 19 343
2008 SI-05 34 37 9 11 7 2 0 72 18 323
2008 SI-06 43 32 8 11 5 1 1 76 16 83
2008 SI-07 41 35 7 11 3 2 0 78 15 58

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 18 15 28 12 13 11 2 38 29 82
2017 SI-02 5 5 49 13 16 5 5 12 33 18
2017 SI-03 30 24 14 8 0 24 0 71 10 13
2017 SI-04 20 30 20 0 30 0 0 50 30 10
2017 SI-05 20 17 17 17 13 14 3 44 36 30
2014 SI 25 26 28 11 8 2 0 52 20 61
2014 SI-05 24 29 32 8 8 0 0 53 16 38
2011 SI 15 32 25 12 8 6 2 51 22 194
2011 SI-01 21 24 17 17 7 12 2 53 28 50
2011 SI-02 17 29 27 20 5 3 0 47 26 35
2011 SI-03 15 35 22 7 11 11 0 56 20 28
2011 SI-04 13 34 35 0 12 7 0 50 12 17
2011 SI-05 7 40 31 9 7 2 4 50 17 55

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 14 20 18 15 21 12 1 39 41 83
2017 SI-02 11 16 27 24 11 11 0 31 39 18
2017 SI-03 22 15 13 22 15 7 6 43 43 14
2017 SI-04 20 20 10 10 40 0 0 40 50 10
2017 SI-05 17 20 14 13 17 20 0 46 37 30
2014 SI 16 20 10 15 21 18 0 44 44 61
2014 SI-05 11 24 5 18 24 18 0 42 52 38
2011 SI 11 25 15 18 16 13 2 43 40 194
2011 SI-01 15 19 13 13 12 24 4 47 35 50
2011 SI-02 11 22 24 29 8 6 0 35 40 35
2011 SI-03 14 26 17 14 19 7 3 45 36 28
2011 SI-04 11 31 17 17 18 6 0 45 38 17
2011 SI-05 7 29 9 15 25 13 2 42 47 55

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 54 20 11 5 1 4 6 82 6 83
2017 SI-02 56 11 11 0 5 5 11 81 7 18
2017 SI-03 48 22 7 15 0 0 7 76 16 14
2017 SI-04 40 20 20 0 0 0 20 75 0 10
2017 SI-05 63 17 13 3 0 3 0 83 3 30
2014 SI 52 25 10 3 0 3 7 85 4 61
2014 SI-05 53 29 11 0 0 0 8 89 0 38

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 51 27 10 6 1 4 1 82 8 82
2017 SI-02 58 12 19 6 6 0 0 69 11 17
2017 SI-03 48 29 7 7 0 0 7 84 8 14
2017 SI-04 50 30 20 0 0 0 0 80 0 10
2017 SI-05 60 23 7 7 0 3 0 86 7 30
2014 SI 54 26 10 2 3 3 2 85 5 61
2014 SI-05 55 29 8 0 3 3 3 89 3 38
2011 SI 64 23 6 1 1 1 4 92 2 194
2011 SI-01 76 17 2 0 0 0 5 98 0 50
2011 SI-02 66 29 3 0 0 0 3 97 0 35
2011 SI-03 58 29 7 3 0 3 0 90 3 28
2011 SI-04 58 30 0 0 0 6 7 100 0 17
2011 SI-05 58 18 13 2 2 2 6 82 4 55
2008 SI 66 20 6 3 1 2 3 90 4 2521
2008 SI-01 67 19 6 4 0 2 1 89 5 317
2008 SI-02 63 23 7 2 2 2 2 89 4 650
2008 SI-03 65 20 7 3 0 2 3 89 4 644
2008 SI-04 67 20 5 2 1 2 2 92 3 343
2008 SI-05 67 19 6 4 0 0 4 90 4 323
2008 SI-06 68 16 7 1 2 1 4 89 4 83
2008 SI-07 77 16 2 2 0 0 3 97 2 58

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 15 28 23 14 15 4 0 45 31 83
2017 SI-02 7 27 33 22 11 0 0 35 33 18
2017 SI-03 13 35 22 0 22 7 0 52 24 14
2017 SI-04 30 20 10 20 20 0 0 50 40 10
2017 SI-05 20 33 13 17 13 3 0 55 31 30
2014 SI 16 28 8 23 18 7 0 47 44 61
2014 SI-05 13 29 8 31 16 3 0 43 49 38
2011 SI 16 32 17 13 19 3 1 50 32 194
2011 SI-01 15 36 15 10 13 8 3 58 26 50
2011 SI-02 17 34 18 14 17 0 0 51 31 35
2011 SI-03 15 37 13 18 18 0 0 51 35 28
2011 SI-04 18 30 17 11 18 6 0 52 31 17
2011 SI-05 20 24 18 13 25 0 0 44 38 55
2008 SI 23 37 16 13 9 2 0 61 23 2522
2008 SI-01 20 42 15 13 8 2 1 63 21 317
2008 SI-02 20 34 16 17 11 2 0 56 28 652
2008 SI-03 22 37 17 12 10 1 0 60 23 643
2008 SI-04 27 33 15 14 8 2 0 61 23 342
2008 SI-05 27 38 15 12 7 1 0 65 20 323
2008 SI-06 29 36 15 14 7 0 0 64 21 83
2008 SI-07 43 43 10 2 0 0 2 88 2 58

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 11 20 20 11 28 5 6 34 44 83
2017 SI-02 7 22 22 22 22 5 0 31 46 18
2017 SI-03 20 15 28 0 30 7 0 38 32 14
2017 SI-04 20 30 10 0 40 0 0 50 40 10
2017 SI-05 7 7 17 14 37 7 13 17 63 30
2014 SI 11 25 10 16 31 5 2 39 51 61
2014 SI-05 8 29 8 11 40 3 3 39 53 38
2011 SI 6 21 19 18 31 1 5 28 52 194
2011 SI-01 4 16 23 13 36 2 7 21 54 50
2011 SI-02 14 19 17 24 23 0 3 34 48 35
2011 SI-03 3 30 24 25 14 0 3 34 41 28
2011 SI-04 6 36 6 17 35 0 0 42 52 17
2011 SI-05 4 14 19 16 38 2 7 20 59 55
2008 SI 14 29 14 20 19 2 2 45 40 2509
2008 SI-01 12 25 15 17 24 4 2 40 44 318
2008 SI-02 12 26 16 22 21 2 1 39 44 648
2008 SI-03 11 30 14 20 21 1 3 43 42 640
2008 SI-04 17 32 13 19 16 1 2 51 36 343
2008 SI-05 19 34 12 20 12 1 2 54 33 323
2008 SI-06 26 36 11 14 11 2 1 64 25 80
2008 SI-07 24 24 18 21 9 0 4 50 31 56

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 11 42 13 14 15 4 1 56 31 83
2017 SI-02 5 73 0 11 5 0 5 83 17 18
2017 SI-03 20 45 20 7 7 0 0 65 15 14
2017 SI-04 30 40 0 10 20 0 0 70 30 10
2017 SI-05 10 30 13 20 17 10 0 45 41 30

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 33 30 20 2 12 4 0 65 14 83
2017 SI-02 27 40 27 5 0 0 0 67 5 18
2017 SI-03 28 28 22 7 7 7 0 60 16 14
2017 SI-04 40 30 10 0 10 10 0 78 11 10
2017 SI-05 43 30 13 0 13 0 0 73 13 30
2014 SI 36 36 20 0 5 3 0 75 5 61
2014 SI-05 32 39 18 0 5 5 0 75 6 38

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 30 41 15 6 7 1 0 71 13 83
2017 SI-02 46 33 16 5 0 0 0 78 5 18
2017 SI-03 35 36 15 7 0 7 0 76 8 14
2017 SI-04 30 40 0 10 20 0 0 70 30 10
2017 SI-05 27 44 13 7 10 0 0 70 17 30
2014 SI 36 33 20 5 5 2 0 70 10 61
2014 SI-05 32 37 18 5 5 3 0 70 11 38
2011 SI 29 40 16 7 4 5 0 72 11 192
2011 SI-01 25 37 17 10 2 9 0 69 13 49
2011 SI-02 30 46 15 9 0 0 0 76 9 35
2011 SI-03 30 36 20 3 8 3 0 68 11 28
2011 SI-04 31 58 6 6 0 0 0 89 6 17
2011 SI-05 28 37 15 6 7 7 0 70 14 54

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 27 39 14 9 11 0 0 66 20 83
2017 SI-02 29 60 5 5 0 0 0 89 5 18
2017 SI-03 41 37 7 7 7 0 0 78 15 14
2017 SI-04 30 20 20 0 30 0 0 50 30 10
2017 SI-05 23 40 17 7 13 0 0 63 20 30
2014 SI 39 34 15 5 7 0 0 74 11 61
2014 SI-05 32 39 21 5 3 0 0 71 8 38
2011 SI 31 40 13 8 6 1 0 73 14 193
2011 SI-01 32 37 19 6 4 2 0 71 10 50
2011 SI-02 25 46 15 3 11 0 0 71 14 35
2011 SI-03 38 42 17 0 3 0 0 79 3 28
2011 SI-04 36 46 6 6 6 0 0 82 12 17
2011 SI-05 30 37 7 18 6 2 0 68 24 54
2008 SI 33 43 12 7 4 1 0 77 11 2523
2008 SI-01 37 39 11 7 4 1 0 77 12 318
2008 SI-02 33 41 13 8 5 1 0 75 13 652
2008 SI-03 29 47 13 6 4 1 0 76 10 644
2008 SI-04 31 44 13 8 4 0 0 75 12 342
2008 SI-05 40 40 10 5 5 1 0 80 10 322
2008 SI-06 35 45 8 8 4 0 0 80 12 83
2008 SI-07 44 45 8 4 0 0 0 88 4 58

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 24 29 21 15 11 0 0 52 26 82
2017 SI-02 29 38 27 5 0 0 0 67 5 18
2017 SI-03 20 28 29 15 7 0 0 48 22 14
2017 SI-04 30 10 0 40 20 0 0 40 60 10
2017 SI-05 23 37 20 3 17 0 0 60 20 30
2014 SI 30 25 23 10 11 2 0 55 22 61
2014 SI-05 26 24 34 5 11 0 0 50 16 38
2011 SI 26 29 26 11 7 2 0 56 18 193
2011 SI-01 29 23 29 11 4 4 0 55 15 49
2011 SI-02 30 32 19 14 5 0 0 62 19 35
2011 SI-03 19 39 28 3 10 0 0 58 14 28
2011 SI-04 25 34 7 17 12 6 0 63 31 17
2011 SI-05 26 24 32 11 5 2 0 50 17 55

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 20 32 19 15 12 0 1 53 28 82
2017 SI-02 29 38 27 5 0 0 0 67 5 18
2017 SI-03 20 35 22 15 7 0 0 56 22 14
2017 SI-05 23 30 20 10 17 0 0 54 27 30
2014 SI 28 21 28 11 12 0 0 49 23 61
2014 SI-05 24 24 34 8 11 0 0 47 18 38
2011 SI 23 39 19 14 5 0 0 62 19 193
2011 SI-01 21 35 27 13 2 2 0 58 15 49
2011 SI-02 25 46 10 14 5 0 0 71 19 35
2011 SI-03 19 36 28 14 3 0 0 55 17 28
2011 SI-04 25 40 6 17 12 0 0 66 29 17
2011 SI-05 24 38 18 13 7 0 0 62 20 55
2008 SI 29 41 13 10 5 0 0 71 15 2522
2008 SI-01 27 44 13 11 4 0 0 71 16 318
2008 SI-02 27 40 16 10 6 0 0 67 16 651
2008 SI-03 26 43 15 11 5 0 0 69 16 644
2008 SI-04 30 43 10 12 4 1 0 74 16 341
2008 SI-05 36 41 11 9 4 0 0 77 12 323
2008 SI-06 46 30 9 10 6 0 0 75 16 83
2008 SI-07 50 38 9 3 0 0 0 88 3 58

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 24 20 19 11 14 11 1 50 28 82
2017 SI-02 35 16 27 5 0 16 0 61 6 18
2017 SI-03 26 15 29 7 15 7 0 44 24 14
2017 SI-04 20 20 20 10 30 0 0 40 40 10
2017 SI-05 20 27 7 7 20 17 3 59 33 30
2014 SI 26 13 20 18 13 10 0 44 35 61
2014 SI-05 21 18 21 18 8 13 0 46 30 38
2011 SI 31 26 17 12 8 5 0 60 21 193
2011 SI-01 33 24 17 11 6 9 0 62 19 49
2011 SI-02 27 28 17 19 6 3 0 57 25 35
2011 SI-03 33 31 18 0 11 7 0 69 12 28
2011 SI-04 25 27 18 17 12 0 0 53 29 17
2011 SI-05 33 25 13 14 9 5 0 62 25 55
2008 SI 29 29 15 13 8 6 0 62 22 2519
2008 SI-01 25 33 12 13 9 8 1 63 24 318
2008 SI-02 28 27 17 14 8 6 0 58 24 650
2008 SI-03 27 28 15 15 9 5 1 58 26 644
2008 SI-04 31 31 14 12 7 4 1 66 20 341
2008 SI-05 35 31 14 12 4 4 0 69 17 323
2008 SI-06 44 24 12 8 8 2 1 71 17 83
2008 SI-07 42 23 15 7 2 10 0 73 10 57
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 SI 20 44 35 83
2017 SI-02 16 49 34 18
2017 SI-03 15 65 20 14
2017 SI-04 30 30 40 10
2017 SI-05 27 40 33 30
2014 SI 12 49 39 61
2014 SI-05 11 53 37 38
2011 SI 20 47 33 193
2011 SI-01 23 41 36 49
2011 SI-02 20 37 44 35
2011 SI-03 18 60 22 28
2011 SI-04 22 41 38 17
2011 SI-05 19 54 27 55

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 SI 53 6 23 6 0 12 17
2011 SI 30 18 23 8 9999 22 38
2011 SI-01 17 9 25 0 9999 49 10
2011 SI-05 58 10 10 22 9999 0 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SI 20 80 83
2017 SI-05 30 70 30
2014 SI 18 82 61
2014 SI-05 13 87 38

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 SI 77 17
2014 SI 54 11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 SI 76 17
2014 SI 73 11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 SI 0 17
2014 SI 0 11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 SI 0 17
2014 SI 0 11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 SI 0 17

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 SI 0 17
2014 SI 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 SI 53 17

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 SI 35 17
2014 SI 46 11

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 SI 47 17
2014 SI 64 11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 SI 35 17
2014 SI 46 11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 SI 30 17
2014 SI 46 11

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 SI 47 17

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 SI 53 17

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 SI 0 17
2014 SI 0 11

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 SI 0 17

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 SI 53 17

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 SI 30 17

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 SI 47 17

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 SI 41 17

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 SI 35 17
2014 SI 45 11

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 SI 0 13

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 SI 0 13

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 SI 0 13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 SI 0 13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 SI 62 13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 SI 0 13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SI 94 6 17

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 8 9 22 13 12 27 8 27 39 83
2017 SI-02 0 16 5 29 5 27 16 29 61 18
2017 SI-03 15 15 28 7 7 20 7 41 20 14
2017 SI-04 20 10 10 10 30 10 10 37 50 10
2017 SI-05 7 3 27 7 13 37 7 18 35 30
2014 SI 16 8 26 2 12 33 3 38 21 61
2014 SI-05 18 5 26 3 11 34 3 38 21 38

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 20 30 19 15 10 7 0 54 26 82
2017 SI-02 0 49 11 24 0 16 0 59 28 18
2017 SI-03 43 13 15 7 15 7 0 60 24 14
2017 SI-04 20 10 30 20 20 0 0 30 40 10
2017 SI-05 27 34 23 3 10 3 0 62 14 30
2014 SI 25 24 31 3 10 7 0 53 14 61
2014 SI-05 26 31 26 5 8 3 0 59 14 38
2011 SI 31 34 18 6 6 5 0 69 12 194
2011 SI-01 33 32 23 4 0 9 0 71 4 50
2011 SI-02 33 35 18 11 3 0 0 68 14 35
2011 SI-03 29 24 28 3 11 4 0 55 15 28
2011 SI-04 30 46 0 11 6 7 0 81 19 17
2011 SI-05 33 35 14 4 9 6 0 71 13 55
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 21 58 13 5 1 2 0 81 6 83
2017 SI-02 16 62 11 11 0 0 0 78 11 18
2017 SI-03 22 43 15 7 0 13 0 74 8 14
2017 SI-04 50 40 10 0 0 0 0 90 0 10
2017 SI-05 20 60 17 3 0 0 0 80 3 30
2014 SI 18 58 16 3 3 2 0 77 7 61
2014 SI-05 16 71 13 0 0 0 0 87 0 38
2011 SI 23 52 12 5 3 2 3 79 8 194
2011 SI-01 11 56 17 4 0 4 8 76 4 50
2011 SI-02 30 55 6 3 0 3 3 91 3 35
2011 SI-03 21 58 11 7 3 0 0 79 11 28
2011 SI-04 40 25 12 6 6 7 5 73 14 17
2011 SI-05 24 54 11 5 6 0 0 78 11 55
2008 SI 24 51 11 8 3 1 1 78 11 2524
2008 SI-01 21 50 12 10 4 3 2 74 14 318
2008 SI-02 22 51 12 8 4 1 1 75 12 652
2008 SI-03 22 53 11 9 4 2 1 76 12 643
2008 SI-04 30 48 10 6 3 2 1 80 10 343
2008 SI-05 28 53 10 6 2 1 1 82 9 323
2008 SI-06 44 42 3 5 4 0 2 87 9 83
2008 SI-07 23 50 13 3 3 0 7 79 7 58

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 4 15 28 6 12 30 5 29 28 83
2017 SI-02 0 11 22 7 5 49 5 24 28 18
2017 SI-03 7 23 28 7 0 35 0 46 11 14
2017 SI-04 20 10 30 10 10 20 0 37 25 10
2017 SI-05 0 17 20 3 23 30 7 27 42 30
2014 SI 5 18 21 15 16 21 3 30 41 61
2014 SI-05 5 21 24 21 16 11 3 30 42 38
2011 SI 8 30 25 6 8 17 7 49 18 194
2011 SI-01 6 27 29 2 6 17 14 47 11 50
2011 SI-02 13 31 24 8 5 12 6 54 17 35
2011 SI-03 11 39 25 4 0 22 0 64 5 28
2011 SI-04 0 23 11 24 6 31 5 36 47 17
2011 SI-05 4 29 27 5 16 15 4 40 27 55

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 29 38 13 4 6 11 0 75 11 83
2017 SI-02 38 40 11 0 0 11 0 88 0 18
2017 SI-03 28 50 7 0 7 7 0 84 8 14
2017 SI-04 20 20 10 30 10 10 0 44 45 10
2017 SI-05 30 30 17 0 7 17 0 72 8 30
2014 SI 33 26 20 3 5 13 0 68 9 61
2014 SI-05 37 31 16 5 5 5 0 72 11 38
2011 SI 33 32 15 6 4 7 3 72 11 194
2011 SI-01 40 23 17 2 2 8 8 75 5 50
2011 SI-02 30 40 17 6 0 3 3 75 7 35
2011 SI-03 36 32 16 8 0 7 0 74 8 28
2011 SI-04 35 23 11 6 6 13 5 71 15 17
2011 SI-05 24 38 14 11 5 8 0 67 18 55
2008 SI 34 36 12 3 2 11 2 80 6 2523
2008 SI-01 35 36 9 3 2 13 2 83 6 318
2008 SI-02 31 37 12 3 3 13 2 79 7 652
2008 SI-03 32 36 14 4 1 12 2 77 6 645
2008 SI-04 33 40 10 3 2 10 1 83 6 341
2008 SI-05 40 35 11 5 1 6 1 81 7 323
2008 SI-06 48 25 11 5 2 6 2 80 8 82
2008 SI-07 35 32 16 2 0 8 7 80 2 58

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 17 32 15 8 7 21 0 61 19 83
2017 SI-02 5 51 5 5 0 33 0 84 8 18
2017 SI-03 22 28 22 0 7 20 0 63 9 14
2017 SI-04 20 20 20 10 20 10 0 45 33 10
2017 SI-05 20 24 17 10 7 23 0 57 22 30
2014 SI 21 26 20 2 11 20 0 59 16 61
2014 SI-05 21 29 18 3 13 16 0 59 19 38
2011 SI 25 34 16 7 5 10 3 68 13 193
2011 SI-01 25 25 19 4 0 19 8 68 5 50
2011 SI-02 30 34 17 6 5 3 3 69 13 35
2011 SI-03 22 44 20 11 0 3 0 68 11 28
2011 SI-04 25 31 12 6 7 14 5 69 16 16
2011 SI-05 20 40 13 7 9 11 0 67 18 55
2008 SI 33 33 14 6 3 10 2 74 10 2526
2008 SI-01 26 37 14 5 3 13 2 74 9 318
2008 SI-02 31 33 15 4 4 12 2 74 9 653
2008 SI-03 31 32 16 7 3 9 2 70 12 644
2008 SI-04 34 30 15 6 3 10 1 73 10 343
2008 SI-05 38 32 10 8 4 7 1 77 12 323
2008 SI-06 45 30 8 10 3 0 3 78 14 83
2008 SI-07 46 31 8 2 0 7 7 89 2 58
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SI 14 86 83
2017 SI-05 17 83 30
2014 SI 10 90 60

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 SI 92 12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 SI 0 12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 SI 0 12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 SI 0 12

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 SI 42 12

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 SI 42 12

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 SI 0 12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 SI 0 12

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 SI 0 12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 SI 0 12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 SI 0 12

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 SI 0 12

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 SI 42 12

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 SI 0 12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 SI 0 12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 SI 50 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SI 83 17 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 8 17 14 8 9 35 8 45 31 83
2017 SI-02 0 40 0 0 5 44 11 88 12 18
2017 SI-03 15 15 35 0 7 20 7 41 10 14
2017 SI-04 20 10 10 10 10 30 10 50 33 10
2017 SI-05 7 7 17 7 13 43 7 27 40 30
2014 SI 15 12 28 2 8 31 5 41 15 61
2014 SI-05 18 11 26 3 5 29 8 46 13 38

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 18 37 13 5 7 19 1 69 15 83
2017 SI-02 0 51 11 0 5 33 0 76 8 18
2017 SI-03 41 23 15 0 7 15 0 74 9 14
2017 SI-04 20 20 20 10 0 30 0 57 14 10
2017 SI-05 23 37 10 7 10 13 0 69 19 30
2014 SI 28 28 23 2 8 10 2 63 11 61
2014 SI-05 29 34 18 3 5 8 3 71 9 38
2011 SI 34 39 12 5 4 7 0 78 9 194
2011 SI-01 32 34 11 8 2 13 0 76 11 50
2011 SI-02 25 46 21 5 0 3 0 73 6 35
2011 SI-03 40 34 14 7 4 0 0 75 11 28
2011 SI-04 30 52 6 0 0 12 0 94 0 17
2011 SI-05 38 36 7 2 9 7 0 81 12 55
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 25 23 16 16 16 0 3 50 33 83
2017 SI-02 22 38 11 0 24 0 5 63 25 18
2017 SI-03 37 20 15 28 0 0 0 58 28 14
2017 SI-04 30 20 20 20 10 0 0 50 30 10
2017 SI-05 20 17 17 17 23 0 7 39 43 30

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 20 35 23 13 6 0 4 57 20 82
2017 SI-02 35 25 29 6 6 0 0 60 12 17
2017 SI-03 22 33 15 22 7 0 0 56 30 14
2017 SI-04 10 40 30 20 0 0 0 50 20 10
2017 SI-05 17 37 27 3 10 0 7 57 14 30

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 32 35 15 7 4 2 5 72 12 81
2017 SI-02 45 44 5 5 0 0 0 89 5 18
2017 SI-03 22 24 31 0 0 16 8 59 0 13
2017 SI-04 40 40 10 0 10 0 0 80 10 10
2017 SI-05 30 30 17 10 7 0 7 65 18 30

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 30 22 12 20 10 2 4 55 32 82
2017 SI-02 29 23 13 23 6 0 6 55 31 17
2017 SI-03 33 15 15 22 7 7 0 52 32 14
2017 SI-04 20 30 20 30 0 0 0 50 30 10
2017 SI-05 30 24 13 13 13 3 3 57 28 30

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 47 22 8 2 0 2 18 87 3 82
2017 SI-02 49 29 5 0 0 0 16 94 0 18
2017 SI-03 48 23 0 7 0 15 7 91 9 14
2017 SI-05 50 14 13 0 0 0 23 83 0 30

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 32 31 17 8 7 0 5 66 16 83
2017 SI-02 46 22 16 5 5 0 5 71 11 18
2017 SI-03 26 37 15 15 0 0 7 68 16 14
2017 SI-04 20 60 10 0 10 0 0 80 10 10
2017 SI-05 37 30 14 10 7 0 3 69 17 30

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 17 38 20 12 8 0 5 58 21 83
2017 SI-02 11 56 22 11 0 0 0 67 11 18
2017 SI-03 19 37 15 15 0 0 15 65 17 14
2017 SI-04 20 20 20 30 10 0 0 40 40 10
2017 SI-05 23 36 17 10 7 0 7 64 18 30

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 29 27 19 13 5 4 4 61 19 83
2017 SI-02 22 35 16 11 0 11 5 67 13 18
2017 SI-03 26 15 29 7 7 7 7 48 17 14
2017 SI-04 30 20 20 20 10 0 0 50 30 10
2017 SI-05 40 30 17 7 3 0 3 72 10 30

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 31 27 23 7 7 1 4 61 15 83
2017 SI-02 33 27 34 0 0 0 5 64 0 18
2017 SI-03 26 30 15 15 0 7 7 66 17 14
2017 SI-04 30 10 40 20 0 0 0 40 20 10
2017 SI-05 40 36 14 3 3 0 3 79 7 30

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 31 35 15 7 2 2 7 72 11 82
2017 SI-02 49 24 22 0 0 0 5 77 0 18
2017 SI-03 20 43 22 0 0 7 7 74 0 14
2017 SI-04 30 50 20 0 0 0 0 80 0 10
2017 SI-05 31 21 10 17 7 3 10 60 28 29

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 37 32 15 5 6 1 5 73 11 83
2017 SI-02 40 44 11 5 0 0 0 84 5 18
2017 SI-03 42 36 7 0 0 7 7 91 0 14
2017 SI-04 40 30 20 0 10 0 0 70 10 10
2017 SI-05 37 23 13 10 10 0 7 64 21 30

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 61 16 7 2 6 2 5 83 9 83
2017 SI-02 73 11 5 0 0 5 5 94 0 18
2017 SI-03 56 15 7 0 7 7 7 83 9 14
2017 SI-04 60 10 20 0 10 0 0 70 10 10
2017 SI-05 60 10 7 7 10 0 7 75 18 30

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 48 27 7 6 6 0 6 80 13 82
2017 SI-02 60 17 11 6 0 0 6 82 6 17
2017 SI-03 63 22 7 0 0 0 7 92 0 14
2017 SI-04 40 30 10 10 10 0 0 70 20 10
2017 SI-05 37 27 7 10 13 0 7 68 25 30

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 49 20 11 5 10 0 6 74 15 82
2017 SI-02 55 24 11 5 0 0 5 83 6 18
2017 SI-03 41 29 0 0 15 0 15 83 17 14
2017 SI-04 50 0 20 20 10 0 0 50 30 10
2017 SI-05 50 20 7 3 13 0 7 75 18 30

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 45 10 7 1 0 0 37 87 2 79
2017 SI-02 45 11 11 0 0 0 33 84 0 18
2017 SI-03 57 0 0 0 0 0 43 100 0 14
2017 SI-05 45 7 0 4 0 0 44 93 7 27

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 50 25 8 1 1 2 12 88 3 81
2017 SI-02 60 18 5 0 0 0 16 94 0 18
2017 SI-03 63 22 0 0 0 0 15 100 0 14
2017 SI-04 60 40 0 0 0 0 0 100 0 10
2017 SI-05 40 28 7 4 4 7 10 83 9 28

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 51 17 7 8 6 0 11 76 16 82
2017 SI-02 33 24 11 22 5 0 5 60 29 18
2017 SI-03 48 15 7 7 7 0 15 74 18 14
2017 SI-04 80 10 0 0 10 0 0 90 10 10
2017 SI-05 55 24 7 0 0 0 14 92 0 29

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 46 33 8 2 2 0 8 86 5 83
2017 SI-02 62 22 5 5 0 0 5 88 6 18
2017 SI-03 48 37 15 0 0 0 0 85 0 14
2017 SI-04 40 40 10 0 0 0 10 89 0 10
2017 SI-05 44 33 10 3 0 0 10 85 4 30

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 12 37 35 7 8 1 0 49 16 83
2017 SI-02 22 45 27 5 0 0 0 67 5 18
2017 SI-03 15 26 37 15 7 0 0 41 22 14
2017 SI-04 10 30 30 20 10 0 0 40 30 10
2017 SI-05 10 40 34 3 10 3 0 52 14 30

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 5 24 26 32 14 0 0 46 28 83
2017 SI-02 0 16 33 38 13 0 0 51 16 18
2017 SI-03 7 22 22 28 20 0 0 48 30 14
2017 SI-04 10 30 20 40 0 0 0 40 40 10
2017 SI-05 7 27 14 33 20 0 0 53 33 30

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 17 41 21 4 12 5 0 61 16 83
2017 SI-02 22 16 35 5 16 5 0 40 23 18
2017 SI-03 20 37 35 0 7 0 0 57 7 14
2017 SI-04 20 50 10 0 10 10 0 78 11 10
2017 SI-05 17 50 20 4 7 3 0 69 11 30

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 9 34 18 17 19 2 0 45 37 82
2017 SI-02 5 38 18 22 16 0 0 44 38 18
2017 SI-03 20 28 22 15 15 0 0 48 30 14
2017 SI-04 10 30 10 30 20 0 0 40 50 10
2017 SI-05 10 38 21 10 17 3 0 50 29 29
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SI 15 85 83
2014 SI 12 88 61

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 SI 46 54 13
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 35 27 18 7 4 8 0 39 61 83
2017 SI-02 27 27 33 13 0 0 0 27 73 18
2017 SI-03 59 28 0 7 6 0 0 59 41 14
2017 SI-04 40 10 20 10 0 20 0 50 50 10
2017 SI-05 37 33 13 3 7 7 0 40 60 30

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 SI 8 46
2017 SI-02 0 13
2017 SI-05 6 17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 SI 25 46
2017 SI-02 22 13
2017 SI-05 35 17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 SI 9 46
2017 SI-02 25 13
2017 SI-05 6 17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 SI 27 46
2017 SI-02 25 13
2017 SI-05 18 17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 SI 8 46
2017 SI-02 7 13
2017 SI-05 6 17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 SI 58 46
2017 SI-02 68 13
2017 SI-05 53 17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 SI 13 49 23 6 2 7 45
2017 SI-02 15 60 7 0 0 18 13
2017 SI-05 12 59 24 0 0 6 17

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 4 14 27 14 20 2 19 23 43 46
2017 SI-02 7 23 30 23 10 0 7 32 35 13
2017 SI-05 6 6 18 6 24 0 41 20 50 17

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 SI 4 16 14 19 27 2 17 25 57 46
2017 SI-02 7 15 7 23 25 7 15 29 61 13
2017 SI-05 6 23 6 0 35 0 29 42 50 17
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