2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - SG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	25	49	7	14	5	0	75	19	918
2017	SG-02	16	35	22	27	0	0	51	27	18
2017	SG-03	58	34	4	4	0	0	92	4	26
2017	SG-04	27	50	7	13	3	0	77	16	490
2017	SG-05	22	50	7	13	8	0	72	21	238
2017	SG-06	16	55	5	18	6	0	71	24	91
2017	SG-07	16	42	3	23	16	0	58	39	31
2017	SG-08	34	66	0	0	0	0	100	0	15
2014	SG	20	53	7	14	6	0	74	19	893
2014	SG-02	11	73	0	16	0	0	84	16	19
2014	SG-03	44	45	0	11	0	0	89	11	20
2014	SG-04	22	55	7	11	5	0	77	16	478
2014	SG-05	18	54	8	13	6	0	73	19	225
2014	SG-06	15	51	8	19	7	0	66	26	87
2014	SG-07	19	34	8	24	16	0	53	39	38
2014	SG-08	30	31	16	16	8	0	61	23	13
2011	SG	26	52	6	13	4	0	78	16	866
2011	SG-02	26	58	5	5	5	0	84	11	19
2011	SG-03	29	53	6	10	2	0	82	13	38
2011	SG-04	28	51	5	13	3	0	79	16	469
2011	SG-05	22	55	6	12	5	0	77	17	206
2011	SG-06	23	48	10	15	4	0	71	19	89
2011	SG-07	25	45	0	26	4	0	70	30	27
2011	SG-08	21	72	7	0	0	0	93	0	14
2008	SG	25	53	4	12	5	0	78	18	732
2008	SG-02	56	38	6	0	0	0	94	0	16
2008	SG-03	15	51	8	17	9	2	66	26	60
2008	SG-04	25	54	4	10	7	0	79	17	371
2008	SG-05	27	52	5	14	3	0	79	17	156
2008	SG-06	19	63	5	10	3	0	82	13	77
2008	SG-07	30	40	3	20	7	0	70	27	30

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	63	25	4	5	2	0	1	89	6	916
2017	SG-02	62	27	0	5	5	0	0	89	11	18
2017	SG-03	73	23	4	0	0	0	0	96	0	26
2017	SG-04	66	23	4	5	2	1	0	89	7	489
2017	SG-05	62	26	6	4	1	0	1	88	5	237
2017	SG-06	54	32	2	8	2	0	2	88	10	91
2017	SG-07	54	36	3	7	0	0	0	90	7	31
2017	SG-08	80	13	7	0	0	0	0	93	0	15
2014	SG	63	26	5	3	2	0	1	90	5	891
2014	SG-02	73	16	5	6	0	0	0	89	6	19
2014	SG-03	75	15	5	0	5	0	0	90	5	20
2014	SG-04	64	26	5	3	1	1	1	91	4	476
2014	SG-05	62	25	5	5	2	0	1	88	7	225
2014	SG-06	52	36	6	2	2	0	2	89	5	87
2014	SG-07	68	11	11	3	5	0	3	81	8	38
2014	SG-08	77	23	0	0	0	0	0	100	0	13
2011	SG	68	21	5	3	2	1	1	90	5	865
2011	SG-02	63	26	5	0	5	0	0	90	5	19
2011	SG-03	76	16	3	2	0	0	3	95	3	38
2011	SG-04	69	19	5	3	2	1	1	90	5	467
2011	SG-05	67	22	3	4	1	1	0	91	6	206
2011	SG-06	59	25	8	3	4	1	0	84	8	90
2011	SG-07	67	26	0	0	7	0	0	93	7	27
2011	SG-08	78	22	0	0	0	0	0	100	0	14
2008	SG	66	25	3	3	2	1	1	92	5	730
2008	SG-02	62	25	7	0	0	6	0	93	0	16
2008	SG-03	57	35	3	1	2	0	2	94	3	60
2008	SG-04	66	24	3	3	2	1	1	91	6	370
2008	SG-05	73	21	2	3	1	0	0	94	4	156
2008	SG-06	56	32	4	5	1	1	0	89	7	76
2008	SG-07	61	23	7	3	7	0	0	83	10	30

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	63	19	6	7	5	0	1	82	12	915
2017	SG-02	51	5	22	11	11	0	0	56	22	18
2017	SG-03	70	17	8	4	0	0	0	88	4	24
2017	SG-04	65	17	6	7	5	0	1	83	12	490
2017	SG-05	63	20	5	6	5	0	1	84	11	237
2017	SG-06	55	26	3	8	7	0	1	82	14	91
2017	SG-07	51	29	3	13	3	0	0	80	16	31
2017	SG-08	74	6	7	7	6	0	0	80	13	15
2014	SG	60	21	7	7	4	0	1	82	11	893
2014	SG-02	53	26	11	11	0	0	0	79	11	19
2014	SG-03	70	20	0	10	0	0	0	90	10	20
2014	SG-04	62	23	6	6	3	0	0	85	9	478
2014	SG-05	61	15	8	9	6	0	0	77	15	225
2014	SG-06	51	20	10	8	8	0	2	73	16	87
2014	SG-07	66	16	3	3	8	3	3	86	11	38
2014	SG-08	45	24	8	16	8	0	0	69	24	13
2011	SG	63	18	5	9	5	0	1	82	13	865
2011	SG-02	63	11	21	5	0	0	0	74	5	19
2011	SG-03	76	11	0	11	3	0	0	87	13	38
2011	SG-04	65	17	5	8	3	0	1	83	12	467
2011	SG-05	61	21	4	8	4	0	1	83	13	206
2011	SG-06	53	18	8	12	10	0	0	70	22	90
2011	SG-07	56	22	4	4	15	0	0	78	18	27
2011	SG-08	64	20	0	8	8	0	0	84	16	14
2008	SG	60	18	6	10	4	0	1	79	14	732
2008	SG-02	38	26	25	12	0	0	0	63	12	16
2008	SG-03	62	20	3	8	5	0	2	83	13	60
2008	SG-04	64	20	5	7	4	0	1	85	11	371
2008	SG-05	61	17	8	8	5	0	1	79	14	156
2008	SG-06	44	14	12	23	6	0	0	59	29	77
2008	SG-07	60	13	3	17	7	0	0	73	24	30

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	36	37	9	11	7	1	73	17	917
2017	SG-02	38	24	16	11	11	0	62	22	18
2017	SG-03	65	19	4	8	4	0	84	12	26
2017	SG-04	37	38	9	9	5	1	76	15	490
2017	SG-05	32	39	9	13	7	0	71	20	237
2017	SG-06	35	33	11	11	10	0	68	21	91
2017	SG-07	25	29	16	13	13	3	56	27	31
2017	SG-08	47	40	7	6	0	0	87	6	15
2014	SG	36	39	7	12	7	0	74	19	889
2014	SG-02	48	27	5	20	0	0	75	20	19
2014	SG-03	45	40	10	5	0	0	85	5	20
2014	SG-04	38	41	7	10	4	0	79	14	476
2014	SG-05	35	34	7	14	10	0	69	24	224
2014	SG-06	27	41	9	12	10	0	68	23	86
2014	SG-07	29	37	5	16	13	0	66	29	38
2014	SG-08	53	24	0	23	0	0	77	23	13
2011	SG	38	38	9	9	5	0	77	14	867
2011	SG-02	37	32	11	15	5	0	69	21	19
2011	SG-03	41	46	0	5	7	0	87	13	38
2011	SG-04	37	41	9	9	4	0	78	12	470
2011	SG-05	37	38	9	9	6	0	76	15	206
2011	SG-06	45	25	10	10	10	0	70	20	89
2011	SG-07	44	37	4	12	4	0	81	16	27
2011	SG-08	37	36	14	13	0	0	73	13	14

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	24	40	12	16	8	0	65	24	918
2017	SG-02	34	38	17	5	5	0	72	11	18
2017	SG-03	45	35	4	4	12	0	80	16	26
2017	SG-04	25	41	12	15	7	0	66	22	490
2017	SG-05	23	39	8	19	10	0	63	29	238
2017	SG-06	18	43	16	15	8	0	61	22	91
2017	SG-07	15	39	13	32	0	0	54	32	31
2017	SG-08	40	33	19	7	0	0	74	7	15
2014	SG	24	42	12	16	5	0	66	22	893
2014	SG-02	37	36	11	11	5	0	73	16	19
2014	SG-03	35	45	10	10	0	0	80	10	20
2014	SG-04	26	43	12	16	2	0	70	18	478
2014	SG-05	17	42	14	15	11	0	59	26	225
2014	SG-06	21	43	15	16	5	0	64	21	87
2014	SG-07	21	37	5	32	5	0	58	37	38
2014	SG-08	40	31	21	8	0	0	71	8	13
2011	SG	29	43	11	13	5	0	71	18	865
2011	SG-02	26	58	5	11	0	0	84	11	19
2011	SG-03	51	23	8	10	5	3	77	15	38
2011	SG-04	29	43	11	15	3	0	71	18	467
2011	SG-05	23	47	10	12	8	0	70	21	206
2011	SG-06	31	42	17	5	5	0	73	11	90
2011	SG-07	18	44	14	19	4	0	62	23	27
2011	SG-08	49	28	22	0	0	0	78	0	14
2008	SG	27	45	11	11	5	0	72	17	731
2008	SG-02	45	43	6	0	6	0	88	6	16
2008	SG-03	49	35	10	5	2	0	84	7	60
2008	SG-04	22	45	12	13	6	1	68	20	371
2008	SG-05	24	45	10	14	6	1	69	21	155
2008	SG-06	32	52	9	6	1	0	84	7	77
2008	SG-07	27	36	20	7	10	0	63	17	30

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	37	43	10	6	4	0	81	9	918
2017	SG-02	51	49	0	0	0	0	100	0	18
2017	SG-03	50	31	8	4	8	0	81	12	26
2017	SG-04	31	46	12	7	5	0	77	12	490
2017	SG-05	45	39	8	6	2	0	83	9	238
2017	SG-06	38	51	8	1	1	0	89	2	91
2017	SG-07	52	29	7	9	3	0	81	13	31
2017	SG-08	60	20	13	0	7	0	80	7	15
2014	SG	37	45	10	6	2	0	82	8	892
2014	SG-02	27	63	11	0	0	0	89	0	19
2014	SG-03	31	35	15	15	5	0	65	20	20
2014	SG-04	34	45	13	5	2	0	80	8	478
2014	SG-05	39	46	5	6	3	0	86	9	224
2014	SG-06	47	42	5	6	0	0	90	6	87
2014	SG-07	42	37	11	11	0	0	79	11	38
2014	SG-08	77	8	8	8	0	0	85	8	13
2011	SG	42	39	12	5	2	0	81	7	867
2011	SG-02	37	37	11	5	11	0	74	16	19
2011	SG-03	35	42	16	5	2	0	77	7	38
2011	SG-04	41	39	13	5	2	0	80	7	469
2011	SG-05	42	40	10	6	2	0	82	8	206
2011	SG-06	45	42	8	3	1	1	88	4	90
2011	SG-07	62	22	16	0	0	0	84	0	27
2011	SG-08	63	23	7	7	0	0	87	7	14
2008	SG	36	46	9	7	2	0	82	9	730
2008	SG-02	44	56	0	0	0	0	100	0	16
2008	SG-03	35	49	8	5	3	0	84	8	59
2008	SG-04	33	45	10	8	4	1	79	11	371
2008	SG-05	39	46	8	6	1	0	85	7	155
2008	SG-06	43	43	7	8	0	0	86	8	77
2008	SG-07	50	43	0	7	0	0	93	7	30

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	44	42	7	6	2	85	8	917
2017	SG-02	34	49	11	5	0	84	5	18
2017	SG-03	54	30	4	4	8	85	12	26
2017	SG-04	40	42	8	7	3	82	10	489
2017	SG-05	49	42	3	5	1	91	6	238
2017	SG-06	46	43	7	4	0	89	4	91
2017	SG-07	51	36	7	7	0	87	7	31
2017	SG-08	60	13	20	7	0	73	7	15
2014	SG	45	39	9	5	2	84	8	890
2014	SG-02	27	63	5	5	0	89	5	19
2014	SG-03	30	30	10	25	5	60	30	20
2014	SG-04	40	41	12	5	2	81	7	477
2014	SG-05	50	38	4	4	4	87	9	223
2014	SG-06	58	32	3	6	1	90	7	87
2014	SG-07	53	39	5	3	0	92	3	38
2014	SG-08	84	8	8	0	0	92	0	13
2011	SG	42	45	8	3	2	87	5	867
2011	SG-02	11	63	5	11	11	74	21	19
2011	SG-03	42	42	10	2	2	85	5	38
2011	SG-04	40	46	9	3	1	86	5	469
2011	SG-05	44	44	6	3	2	89	5	206
2011	SG-06	46	45	4	2	2	91	4	90
2011	SG-07	55	37	8	0	0	92	0	27
2011	SG-08	56	37	8	0	0	92	0	14
2008	SG	41	46	6	5	2	87	7	731
2008	SG-02	51	49	0	0	0	100	0	16
2008	SG-03	37	49	6	6	2	86	8	60
2008	SG-04	38	46	8	6	2	84	8	371
2008	SG-05	46	44	5	4	1	90	5	155
2008	SG-06	49	42	3	5	1	91	6	77
2008	SG-07	44	53	0	3	0	97	3	30

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	41	40	9	7	3	1	81	10	913
2017	SG-02	21	51	17	5	5	0	72	11	18
2017	SG-03	60	24	8	8	0	0	84	8	25
2017	SG-04	38	41	8	9	3	1	79	13	488
2017	SG-05	43	36	11	6	3	0	80	9	236
2017	SG-06	41	46	9	3	0	0	88	3	91
2017	SG-07	42	42	0	13	0	3	87	13	31
2017	SG-08	54	40	6	0	0	0	94	0	15
2014	SG	41	39	11	7	2	0	80	8	892
2014	SG-02	41	53	5	0	0	0	95	0	19
2014	SG-03	45	34	15	5	0	0	80	5	20
2014	SG-04	41	39	13	5	1	0	81	7	478
2014	SG-05	39	40	10	9	3	0	79	11	224
2014	SG-06	43	44	6	6	1	0	87	8	87
2014	SG-07	55	26	5	13	0	0	81	13	38
2014	SG-08	45	40	8	8	0	0	85	8	13

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	44	34	9	8	5	0	0	78	13	916
2017	SG-02	51	16	16	0	17	0	0	67	17	18
2017	SG-03	58	19	23	0	0	0	0	77	0	26
2017	SG-04	49	31	6	7	6	1	0	81	13	488
2017	SG-05	40	38	9	9	4	0	0	78	13	238
2017	SG-06	37	37	12	9	4	0	0	74	13	91
2017	SG-07	22	42	13	23	0	0	0	64	23	31
2017	SG-08	26	53	14	6	0	0	0	80	6	15
2014	SG	41	37	8	9	5	0	0	79	13	890
2014	SG-02	43	27	11	16	4	0	0	69	20	19
2014	SG-03	55	35	5	5	0	0	0	90	5	20
2014	SG-04	44	37	8	6	3	1	0	82	10	476
2014	SG-05	37	41	7	11	4	0	0	78	15	224
2014	SG-06	45	30	8	10	7	0	0	75	17	87
2014	SG-07	29	32	16	13	11	0	0	60	24	38
2014	SG-08	45	32	0	8	15	0	0	77	23	13
2011	SG	42	38	8	7	4	1	0	81	11	865
2011	SG-02	37	26	5	5	5	16	5	80	13	19
2011	SG-03	46	44	5	2	2	0	0	90	5	38
2011	SG-04	41	42	8	5	4	0	0	83	9	468
2011	SG-05	43	36	9	8	3	1	0	79	11	206
2011	SG-06	44	30	8	12	5	0	0	75	17	89
2011	SG-07	37	26	7	18	11	0	0	63	29	27
2011	SG-08	42	29	8	21	0	0	0	71	21	14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	21	23	10	15	19	2	10	50	38	917
2017	SG-02	44	21	13	5	17	0	0	65	22	18
2017	SG-03	31	15	15	4	4	8	23	67	11	26
2017	SG-04	20	24	8	14	22	3	10	50	41	490
2017	SG-05	24	23	13	16	12	3	10	53	32	237
2017	SG-06	15	17	15	20	22	1	11	36	47	91
2017	SG-07	20	19	3	20	32	3	3	41	55	31
2017	SG-08	19	40	7	14	13	0	6	63	29	15
2014	SG	22	22	11	13	16	2	14	52	34	891
2014	SG-02	42	20	16	11	5	6	0	66	17	19
2014	SG-03	15	15	5	5	10	10	41	60	30	20
2014	SG-04	22	21	11	11	17	2	16	53	34	477
2014	SG-05	25	26	9	14	12	2	13	59	30	224
2014	SG-06	20	24	17	18	12	0	8	48	33	87
2014	SG-07	18	10	10	19	29	3	11	33	55	38
2014	SG-08	14	16	8	8	47	0	8	32	59	13
2011	SG	15	18	12	13	22	2	17	42	44	863
2011	SG-02	37	21	5	21	11	0	5	61	33	19
2011	SG-03	13	20	8	8	19	3	30	49	39	38
2011	SG-04	15	15	11	13	24	3	19	38	47	465
2011	SG-05	15	21	11	15	21	2	15	43	44	206
2011	SG-06	15	26	14	12	21	2	11	46	38	90
2011	SG-07	22	22	22	11	15	0	8	47	29	27
2011	SG-08	8	28	13	15	21	0	16	42	43	14
2008	SG	23	23	12	14	15	3	9	52	34	731
2008	SG-02	19	36	6	6	0	13	20	82	9	16
2008	SG-03	25	13	10	13	3	7	29	59	26	60
2008	SG-04	21	24	15	15	15	2	8	51	33	371
2008	SG-05	24	21	11	14	21	2	7	50	38	155
2008	SG-06	28	27	8	18	18	0	0	56	36	77
2008	SG-07	23	26	14	23	14	0	0	49	37	30

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	30	46	12	8	4	0	76	12	918
2017	SG-02	40	49	11	0	0	0	89	0	18
2017	SG-03	51	34	12	0	4	0	85	4	26
2017	SG-04	23	49	15	8	5	0	72	13	490
2017	SG-05	36	43	8	8	5	0	79	13	238
2017	SG-06	32	46	11	9	2	0	78	11	91
2017	SG-07	42	36	3	13	6	0	77	19	31
2017	SG-08	67	20	13	0	0	0	87	0	15
2014	SG	26	51	11	9	3	0	76	12	893
2014	SG-02	27	63	11	0	0	0	89	0	19
2014	SG-03	15	55	5	20	5	0	70	25	20
2014	SG-04	24	49	14	9	4	0	73	13	478
2014	SG-05	27	52	9	8	4	0	79	12	225
2014	SG-06	33	51	6	8	2	0	84	10	87
2014	SG-07	26	50	8	11	5	0	76	16	38
2014	SG-08	61	31	0	8	0	0	92	8	13
2011	SG	29	46	13	7	4	0	76	11	864
2011	SG-02	21	37	16	10	16	0	58	26	19
2011	SG-03	27	45	11	15	0	2	74	15	38
2011	SG-04	27	46	14	8	5	0	73	13	467
2011	SG-05	32	47	12	6	3	0	79	9	205
2011	SG-06	29	54	12	2	3	0	82	6	90
2011	SG-07	48	37	11	0	4	0	85	4	27
2011	SG-08	56	37	7	0	0	0	93	0	14
2008	SG	31	44	14	7	4	0	74	12	731
2008	SG-02	50	44	6	0	0	0	94	0	16
2008	SG-03	35	48	11	0	5	0	84	5	60
2008	SG-04	29	42	15	9	5	0	71	14	371
2008	SG-05	30	42	17	8	3	0	72	11	155
2008	SG-06	32	49	7	9	3	0	81	12	77
2008	SG-07	33	47	17	3	0	0	80	3	30

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	21	38	18	12	11	0	60	22	917
2017	SG-02	29	44	11	11	5	0	72	16	18
2017	SG-03	50	30	15	0	4	0	80	4	26
2017	SG-04	17	38	20	14	10	0	55	25	489
2017	SG-05	25	40	15	9	11	0	65	20	238
2017	SG-06	20	42	17	9	12	0	62	21	91
2017	SG-07	29	26	16	16	13	0	54	29	31
2017	SG-08	34	46	13	7	0	0	80	7	15
2014	SG	17	35	22	17	9	0	52	26	893
2014	SG-02	43	11	21	16	10	0	53	25	19
2014	SG-03	20	55	20	5	0	0	75	5	20
2014	SG-04	14	35	24	20	7	0	48	27	478
2014	SG-05	21	35	20	15	10	0	56	25	225
2014	SG-06	16	41	21	14	9	0	57	23	87
2014	SG-07	18	21	24	13	21	3	41	35	38
2014	SG-08	31	53	15	0	0	0	85	0	13
2011	SG	17	36	21	16	9	0	53	25	864
2011	SG-02	16	32	26	15	11	0	48	26	19
2011	SG-03	29	29	19	15	5	3	60	21	38
2011	SG-04	16	35	22	16	10	0	51	26	467
2011	SG-05	19	39	16	16	10	0	58	26	206
2011	SG-06	11	38	27	18	6	0	49	24	89
2011	SG-07	18	47	12	19	4	0	66	23	27
2011	SG-08	16	42	28	15	0	0	57	15	14

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	38	44	8	6	3	82	10	917
2017	SG-02	38	46	11	0	5	84	5	18
2017	SG-03	42	43	8	4	4	85	8	26
2017	SG-04	41	44	7	6	2	85	8	489
2017	SG-05	34	44	9	8	5	78	13	238
2017	SG-06	35	44	12	5	3	79	9	91
2017	SG-07	32	49	7	10	3	80	13	31
2017	SG-08	40	39	13	7	0	80	7	15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	43	44	7	4	2	0	87	7	917
2017	SG-02	45	44	5	0	5	0	89	5	18
2017	SG-03	61	31	8	0	0	0	92	0	26
2017	SG-04	41	45	7	5	2	0	86	7	490
2017	SG-05	41	45	6	5	2	0	86	7	237
2017	SG-06	46	43	7	1	3	0	89	4	91
2017	SG-07	45	36	3	16	0	0	81	16	31
2017	SG-08	61	39	0	0	0	0	100	0	15
2014	SG	35	49	10	4	2	1	84	6	893
2014	SG-02	27	64	5	0	0	4	95	0	19
2014	SG-03	30	60	5	5	0	0	90	5	20
2014	SG-04	34	48	11	6	1	1	82	7	478
2014	SG-05	34	49	11	2	3	0	83	6	225
2014	SG-06	39	51	6	2	2	0	90	4	87
2014	SG-07	39	45	8	5	3	0	84	8	38
2014	SG-08	53	47	0	0	0	0	100	0	13
2011	SG	36	47	10	5	1	0	84	6	864
2011	SG-02	32	47	11	11	0	0	79	11	19
2011	SG-03	38	55	3	5	0	0	92	5	38
2011	SG-04	37	46	11	5	1	1	83	6	467
2011	SG-05	34	49	10	5	2	0	83	7	205
2011	SG-06	34	53	8	4	1	0	87	5	90
2011	SG-07	47	41	4	0	7	0	88	7	27
2011	SG-08	63	29	8	0	0	0	92	0	14
2008	SG	42	41	10	5	2	0	83	7	731
2008	SG-02	56	38	6	0	0	0	94	0	16
2008	SG-03	52	35	10	3	0	0	87	3	60
2008	SG-04	37	43	12	4	2	0	81	7	371
2008	SG-05	44	39	9	7	1	0	83	9	155
2008	SG-06	45	42	7	5	1	0	87	6	77
2008	SG-07	53	37	3	0	7	0	90	7	30

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	25	40	14	11	9	66	20	918
2017	SG-02	29	44	17	5	5	72	11	18
2017	SG-03	61	19	15	0	4	80	4	26
2017	SG-04	21	41	16	12	11	62	22	490
2017	SG-05	30	41	12	10	7	71	17	238
2017	SG-06	21	46	14	12	7	68	19	91
2017	SG-07	25	36	16	10	13	61	23	31
2017	SG-08	68	12	6	7	7	80	14	15

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	45	40	9	4	2	0	85	6	911
2017	SG-02	40	49	11	0	0	0	89	0	18
2017	SG-03	61	27	8	4	0	0	88	4	25
2017	SG-04	40	40	12	6	2	0	80	8	485
2017	SG-05	48	42	5	3	1	0	90	4	237
2017	SG-06	52	35	11	1	1	0	87	2	91
2017	SG-07	55	36	0	6	0	3	94	6	31
2017	SG-08	67	27	6	0	0	0	94	0	15
2014	SG	51	35	9	3	1	0	87	4	893
2014	SG-02	37	52	11	0	0	0	89	0	19
2014	SG-03	45	35	15	5	0	0	80	5	20
2014	SG-04	43	40	11	4	1	0	83	6	478
2014	SG-05	58	31	8	2	0	0	90	3	225
2014	SG-06	71	26	3	0	0	0	97	0	87
2014	SG-07	60	24	13	0	3	0	84	3	38
2014	SG-08	84	16	0	0	0	0	100	0	13
2011	SG	50	38	8	3	1	0	88	4	866
2011	SG-02	31	42	16	11	0	0	74	11	19
2011	SG-03	45	40	11	5	0	0	84	5	38
2011	SG-04	48	40	7	4	1	0	88	4	469
2011	SG-05	49	42	7	0	2	0	90	2	205
2011	SG-06	61	30	7	1	1	0	91	2	90
2011	SG-07	48	29	19	4	0	0	77	4	27
2011	SG-08	78	22	0	0	0	0	100	0	14

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	25	40	13	13	8	0	66	21	913
2017	SG-02	32	51	11	0	5	0	83	5	18
2017	SG-03	46	35	12	0	4	4	84	4	26
2017	SG-04	20	38	16	14	11	0	58	26	487
2017	SG-05	30	42	10	14	4	0	72	18	236
2017	SG-06	26	48	13	8	5	0	74	13	91
2017	SG-07	30	45	3	16	7	0	74	23	31
2017	SG-08	66	21	6	7	0	0	87	7	15
2014	SG	15	43	17	16	10	0	58	26	893
2014	SG-02	32	41	16	11	0	0	73	11	19
2014	SG-03	15	29	30	15	11	0	44	26	20
2014	SG-04	11	40	19	20	10	0	51	30	478
2014	SG-05	16	50	15	9	10	0	66	20	225
2014	SG-06	23	48	9	13	7	0	72	19	87
2014	SG-07	16	40	13	21	11	0	55	32	38
2014	SG-08	45	47	8	0	0	0	92	0	13
2011	SG	24	41	17	12	6	0	65	18	868
2011	SG-02	37	32	11	10	11	0	69	21	19
2011	SG-03	21	45	24	5	3	3	68	8	38
2011	SG-04	20	39	18	14	8	0	60	22	470
2011	SG-05	24	47	14	10	5	0	71	15	206
2011	SG-06	32	41	13	9	4	0	73	13	90
2011	SG-07	44	37	15	0	4	0	81	4	27
2011	SG-08	45	34	13	8	0	0	79	8	14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	25	35	19	11	10	0	60	21	915
2017	SG-02	34	55	0	6	5	0	89	11	18
2017	SG-03	51	19	23	0	4	4	72	4	26
2017	SG-04	17	34	23	13	13	0	51	25	488
2017	SG-05	33	37	12	11	7	0	70	18	237
2017	SG-06	24	42	17	6	11	0	66	17	91
2017	SG-07	26	38	16	9	9	0	65	19	31
2017	SG-08	68	12	20	0	0	0	80	0	15
2014	SG	18	36	20	16	9	0	55	25	893
2014	SG-02	27	32	27	10	5	0	59	15	19
2014	SG-03	29	25	16	25	5	0	54	31	20
2014	SG-04	15	34	23	18	9	0	49	28	478
2014	SG-05	20	42	18	12	7	0	62	19	225
2014	SG-06	25	41	13	15	6	0	67	21	87
2014	SG-07	21	37	16	8	18	0	58	26	38
2014	SG-08	53	24	23	0	0	0	77	0	13

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	27	41	14	11	7	0	0	68	18	914
2017	SG-02	45	33	17	0	5	0	0	78	5	18
2017	SG-03	54	23	15	4	4	0	0	77	8	26
2017	SG-04	24	42	15	10	8	0	0	66	18	487
2017	SG-05	30	39	10	14	7	0	0	69	21	237
2017	SG-06	23	43	17	12	4	0	0	66	16	91
2017	SG-07	16	45	7	23	10	0	0	61	32	31
2017	SG-08	53	26	20	0	0	0	0	80	0	15
2014	SG	21	45	17	11	6	0	0	66	17	893
2014	SG-02	32	53	5	4	5	0	0	85	10	19
2014	SG-03	30	35	15	21	0	0	0	64	21	20
2014	SG-04	18	45	21	11	4	0	0	64	15	478
2014	SG-05	23	44	13	10	8	0	0	68	19	225
2014	SG-06	18	51	13	11	6	0	1	70	17	87
2014	SG-07	26	29	18	13	13	0	0	55	26	38
2014	SG-08	61	16	15	0	8	0	0	77	8	13
2011	SG	31	43	15	7	3	2	0	75	10	863
2011	SG-02	48	26	11	11	0	5	0	78	11	19
2011	SG-03	40	36	18	2	0	0	2	79	3	38
2011	SG-04	31	44	14	6	2	2	0	77	8	467
2011	SG-05	28	43	14	8	4	1	0	72	13	204
2011	SG-06	27	41	17	11	3	0	0	68	15	90
2011	SG-07	37	22	16	18	4	4	0	61	23	27
2011	SG-08	14	79	7	0	0	0	0	93	0	14

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	37	43	11	6	2	0	81	8	914
2017	SG-02	29	60	11	0	0	0	89	0	18
2017	SG-03	58	34	4	0	4	0	92	4	26
2017	SG-04	35	43	12	7	3	0	79	10	487
2017	SG-05	38	46	9	4	3	0	84	6	237
2017	SG-06	34	40	19	6	1	0	75	7	91
2017	SG-07	42	36	13	9	0	0	77	9	31
2017	SG-08	67	13	13	7	0	0	80	7	15
2014	SG	35	47	10	6	2	0	82	8	892
2014	SG-02	27	64	4	5	0	0	90	5	19
2014	SG-03	25	55	5	15	0	0	80	15	20
2014	SG-04	33	48	11	6	2	0	81	8	477
2014	SG-05	38	46	8	5	3	0	84	8	225
2014	SG-06	45	42	8	6	0	0	86	6	87
2014	SG-07	40	34	13	5	8	0	74	13	38
2014	SG-08	53	31	15	0	0	0	85	0	13
2011	SG	37	47	10	5	2	0	83	7	866
2011	SG-02	32	42	11	11	5	0	74	16	19
2011	SG-03	32	53	13	2	0	0	85	2	38
2011	SG-04	35	47	10	6	1	0	82	8	468
2011	SG-05	38	45	10	5	2	0	83	7	206
2011	SG-06	39	51	3	4	2	0	90	7	90
2011	SG-07	51	37	7	4	0	0	88	4	27
2011	SG-08	43	51	7	0	0	0	93	0	14
2008	SG	39	43	9	6	2	0	83	8	731
2008	SG-02	62	31	0	0	0	7	100	0	16
2008	SG-03	42	47	5	2	5	0	89	6	60
2008	SG-04	38	44	10	6	3	0	81	9	371
2008	SG-05	41	42	12	5	0	0	83	5	155
2008	SG-06	43	41	9	8	0	0	84	8	77
2008	SG-07	40	47	7	7	0	0	87	7	30

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	30	38	19	9	4	0	0	68	14	917
2017	SG-02	52	36	6	0	6	0	0	88	6	17
2017	SG-03	47	26	19	4	0	0	4	76	4	26
2017	SG-04	34	40	15	8	2	0	0	74	11	490
2017	SG-05	27	37	21	9	6	0	0	64	15	238
2017	SG-06	17	36	27	12	7	0	0	53	19	91
2017	SG-07	9	22	36	20	13	0	0	32	33	31
2017	SG-08	14	25	27	27	6	0	0	39	33	15
2014	SG	30	40	19	7	4	0	0	70	11	892
2014	SG-02	37	52	11	0	0	0	0	89	0	19
2014	SG-03	20	54	10	11	0	0	5	78	11	20
2014	SG-04	32	40	19	6	2	0	0	73	8	478
2014	SG-05	30	40	20	4	6	0	0	70	10	225
2014	SG-06	25	36	20	11	8	0	0	61	19	86
2014	SG-07	19	34	13	18	16	0	0	53	34	38
2014	SG-08	22	32	16	15	16	0	0	53	31	13
2011	SG	32	34	20	9	5	0	0	67	14	866
2011	SG-02	53	32	11	5	0	0	0	85	5	19
2011	SG-03	55	35	8	0	2	0	0	89	2	38
2011	SG-04	33	36	21	6	5	0	0	68	11	469
2011	SG-05	32	33	22	10	4	0	0	65	13	205
2011	SG-06	26	28	19	15	11	0	0	54	26	90
2011	SG-07	8	37	18	22	15	0	0	45	37	27
2011	SG-08	22	43	8	27	0	0	0	65	27	14
2008	SG	23	37	22	11	7	0	0	60	18	730
2008	SG-02	14	43	19	18	0	7	0	61	19	16
2008	SG-03	33	37	23	2	3	0	2	71	5	60
2008	SG-04	25	41	19	8	7	0	0	66	15	370
2008	SG-05	20	33	26	15	6	1	0	53	21	155
2008	SG-06	21	32	21	17	9	0	0	53	26	77
2008	SG-07	10	30	24	23	13	0	0	40	37	30

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	12	20	38	19	8	0	2	27	33	914
2017	SG-02	12	23	36	23	6	0	0	29	35	17
2017	SG-03	8	16	31	23	11	0	12	38	27	26
2017	SG-04	11	19	35	22	11	0	2	33	30	487
2017	SG-05	14	23	42	14	4	1	2	19	38	238
2017	SG-06	16	17	49	15	3	0	1	18	33	91
2017	SG-07	16	36	42	6	0	0	0	6	52	31
2017	SG-08	19	21	19	27	13	0	0	40	40	15
2014	SG	10	24	39	19	7	0	1	26	34	890
2014	SG-02	5	16	52	21	5	0	0	26	21	19
2014	SG-03	16	5	26	48	0	5	0	50	22	19
2014	SG-04	6	22	40	21	9	1	1	31	28	477
2014	SG-05	12	29	37	16	5	0	1	21	41	224
2014	SG-06	17	28	35	15	5	0	0	20	45	87
2014	SG-07	24	29	29	16	3	0	0	19	52	38
2014	SG-08	23	16	53	8	0	0	0	8	39	13
2011	SG	8	25	38	18	8	1	2	27	34	863
2011	SG-02	5	26	42	16	11	0	0	26	31	19
2011	SG-03	0	23	34	17	26	0	0	43	23	37
2011	SG-04	7	24	36	21	9	0	3	31	32	468
2011	SG-05	9	26	42	16	6	1	0	22	35	206
2011	SG-06	15	30	36	14	5	0	0	19	45	89
2011	SG-07	12	39	35	11	4	0	0	15	50	26
2011	SG-08	7	22	56	8	0	7	0	8	31	14
2008	SG	11	25	34	18	8	1	2	27	37	729
2008	SG-02	0	24	30	26	13	0	7	42	26	16
2008	SG-03	5	10	35	20	19	3	7	44	17	60
2008	SG-04	10	24	36	20	8	1	2	29	34	369
2008	SG-05	15	26	32	19	7	1	1	27	41	155
2008	SG-06	15	40	26	13	5	0	0	19	55	77
2008	SG-07	20	30	43	3	3	0	0	7	50	30

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	11	17	27	25	16	2	3	43	29	915
2017	SG-02	6	31	23	23	17	0	0	40	37	17
2017	SG-03	4	15	12	15	42	0	12	64	22	26
2017	SG-04	9	15	25	27	20	2	3	49	25	488
2017	SG-05	14	17	32	24	9	2	1	34	33	238
2017	SG-06	13	24	26	24	11	0	2	35	38	91
2017	SG-07	10	23	52	6	6	3	0	13	33	31
2017	SG-08	14	13	21	26	26	0	0	52	27	15
2014	SG	11	17	27	26	14	2	2	42	29	890
2014	SG-02	0	32	43	21	0	4	0	22	33	19
2014	SG-03	0	10	5	58	16	10	0	83	12	19
2014	SG-04	8	15	26	28	19	2	3	49	24	477
2014	SG-05	16	21	30	21	8	2	1	30	39	225
2014	SG-06	14	20	30	22	14	0	0	36	33	86
2014	SG-07	21	16	24	29	11	0	0	40	36	38
2014	SG-08	8	8	22	55	8	0	0	63	15	13
2011	SG	10	15	22	30	17	3	3	50	27	863
2011	SG-02	5	37	11	26	21	0	0	48	42	19
2011	SG-03	7	15	12	29	33	3	0	64	23	38
2011	SG-04	8	13	21	30	20	4	4	54	23	467
2011	SG-05	11	16	25	32	11	2	3	45	29	206
2011	SG-06	12	22	32	25	10	0	0	34	34	88
2011	SG-07	23	22	22	19	11	0	4	31	47	27
2011	SG-08	8	7	20	59	7	0	0	65	15	14
2008	SG	9	16	25	27	18	1	4	47	26	730
2008	SG-02	0	6	24	32	32	0	7	68	6	16
2008	SG-03	3	7	18	31	30	3	7	69	11	60
2008	SG-04	8	14	25	30	16	2	5	49	24	370
2008	SG-05	10	19	27	24	18	1	1	43	30	155
2008	SG-06	11	20	25	20	19	1	2	41	33	77
2008	SG-07	30	27	30	0	13	0	0	13	57	30

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	17	22	27	19	10	2	3	31	41	913
2017	SG-02	23	35	23	14	6	0	0	19	58	17
2017	SG-03	16	24	15	19	11	0	15	35	47	26
2017	SG-04	13	17	26	22	16	3	4	40	33	488
2017	SG-05	18	24	33	17	5	2	2	23	44	236
2017	SG-06	27	31	23	15	2	0	1	18	59	91
2017	SG-07	33	38	22	7	0	0	0	7	71	31
2017	SG-08	39	20	20	13	7	0	0	20	60	15
2014	SG	19	24	26	19	9	1	2	29	44	889
2014	SG-02	42	5	21	26	5	0	0	31	48	19
2014	SG-03	10	21	31	27	11	0	0	37	31	19
2014	SG-04	12	22	26	23	12	2	3	37	35	477
2014	SG-05	25	27	28	12	6	1	1	19	53	223
2014	SG-06	33	22	22	19	3	0	0	22	55	87
2014	SG-07	47	37	11	3	3	0	0	6	84	38
2014	SG-08	23	38	24	8	8	0	0	16	61	13
2011	SG	15	22	28	19	12	2	2	32	39	863
2011	SG-02	37	11	26	11	16	0	0	26	47	19
2011	SG-03	17	13	26	19	22	3	0	42	31	38
2011	SG-04	10	21	26	22	14	2	4	39	33	467
2011	SG-05	16	23	35	14	10	2	0	24	40	204
2011	SG-06	26	28	27	14	5	0	1	19	54	90
2011	SG-07	41	26	15	11	7	0	0	19	67	27
2011	SG-08	21	21	35	22	0	0	0	22	42	14
2008	SG	14	23	29	18	11	2	4	31	38	726
2008	SG-02	6	18	19	7	18	20	13	37	35	16
2008	SG-03	8	11	32	15	26	3	5	45	21	60
2008	SG-04	11	22	30	19	12	2	5	33	35	368
2008	SG-05	12	27	28	20	10	1	2	31	40	154
2008	SG-06	27	28	24	19	1	0	1	21	55	77
2008	SG-07	27	24	30	10	10	0	0	20	50	30

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	10	16	34	25	13	1	1	38	27	912
2017	SG-02	13	6	30	33	18	0	0	51	19	16
2017	SG-03	0	15	28	34	15	0	8	53	17	26
2017	SG-04	10	13	33	25	17	1	1	43	24	489
2017	SG-05	11	18	37	27	5	0	1	33	29	235
2017	SG-06	12	26	29	22	9	0	1	32	39	91
2017	SG-07	16	26	45	6	7	0	0	13	43	31
2017	SG-08	13	28	20	25	13	0	0	39	41	15
2014	SG	9	16	34	28	11	1	1	40	26	890
2014	SG-02	0	0	42	43	11	4	0	56	0	19
2014	SG-03	26	0	35	35	5	0	0	40	26	20
2014	SG-04	6	15	30	32	14	1	1	48	21	476
2014	SG-05	9	17	40	26	7	1	0	33	27	225
2014	SG-06	17	22	31	19	10	0	0	29	40	86
2014	SG-07	26	18	45	8	3	0	0	11	45	38
2014	SG-08	23	16	32	22	8	0	0	29	39	13
2011	SG	9	14	33	28	14	1	1	43	24	864
2011	SG-02	5	11	16	37	32	0	0	69	15	19
2011	SG-03	8	20	18	29	22	0	3	52	29	37
2011	SG-04	9	10	33	29	16	1	2	47	19	468
2011	SG-05	6	19	34	29	10	3	0	40	26	205
2011	SG-06	13	23	36	21	7	0	0	28	36	90
2011	SG-07	18	26	40	11	4	0	0	16	44	27
2011	SG-08	20	0	38	34	8	0	0	42	20	14
2008	SG	9	19	33	27	10	1	2	38	29	726
2008	SG-02	0	19	18	38	12	7	7	57	22	16
2008	SG-03	10	15	24	27	18	2	3	48	27	60
2008	SG-04	8	15	35	29	10	1	3	40	25	366
2008	SG-05	7	23	34	26	9	1	1	35	31	155
2008	SG-06	11	29	31	24	5	0	0	29	40	77
2008	SG-07	20	27	33	10	10	0	0	20	47	30

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	18	25	27	17	10	1	2	28	44	916
2017	SG-02	18	23	23	31	6	0	0	37	41	17
2017	SG-03	12	16	15	23	26	0	8	53	30	26
2017	SG-04	16	23	27	18	13	2	1	32	40	489
2017	SG-05	22	28	25	17	7	1	1	24	50	238
2017	SG-06	19	31	34	11	3	0	2	14	51	91
2017	SG-07	29	36	25	6	0	0	3	6	67	31
2017	SG-08	13	20	33	33	0	0	0	33	33	15
2014	SG	20	25	30	16	8	1	1	24	46	888
2014	SG-02	15	11	32	32	11	0	0	43	25	19
2014	SG-03	16	5	42	27	11	0	0	37	21	19
2014	SG-04	17	25	29	18	9	1	1	28	42	475
2014	SG-05	18	31	31	13	5	2	0	19	50	224
2014	SG-06	30	22	32	8	8	0	0	16	51	87
2014	SG-07	42	18	19	16	6	0	0	21	60	38
2014	SG-08	31	16	30	16	8	0	0	24	47	13
2011	SG	13	24	30	18	10	1	2	30	39	863
2011	SG-02	15	21	16	16	16	5	11	38	43	19
2011	SG-03	2	21	26	26	22	0	3	49	24	38
2011	SG-04	13	20	33	20	12	1	2	32	34	467
2011	SG-05	13	27	32	17	7	2	1	26	41	205
2011	SG-06	17	40	22	13	6	0	1	20	58	89
2011	SG-07	26	33	23	15	4	0	0	19	59	27
2011	SG-08	7	44	22	20	8	0	0	27	51	14
2008	SG	15	22	28	19	10	2	3	31	39	729
2008	SG-02	6	13	12	25	19	13	13	59	25	16
2008	SG-03	10	8	24	25	20	7	7	52	21	60
2008	SG-04	15	20	28	22	9	2	4	33	37	369
2008	SG-05	12	31	28	17	10	1	1	28	44	155
2008	SG-06	19	26	34	10	8	1	1	19	46	77
2008	SG-07	27	20	34	10	6	0	3	17	48	30

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	10	13	24	25	21	3	4	49	25	917
2017	SG-02	11	11	45	16	11	5	0	29	23	18
2017	SG-03	0	16	19	23	26	8	8	58	19	26
2017	SG-04	8	12	20	23	27	4	5	56	22	489
2017	SG-05	12	15	31	24	12	2	4	38	29	238
2017	SG-06	16	15	22	26	18	0	3	46	31	91
2017	SG-07	10	20	29	38	3	0	0	41	30	31
2017	SG-08	20	0	21	40	18	0	0	59	20	15
2014	SG	9	12	20	29	23	3	4	56	23	888
2014	SG-02	5	5	43	37	0	9	0	41	12	19
2014	SG-03	10	10	26	21	21	11	0	48	23	19
2014	SG-04	8	10	15	30	29	3	6	64	19	475
2014	SG-05	9	18	25	28	15	1	4	45	28	224
2014	SG-06	13	11	21	32	23	0	0	54	25	87
2014	SG-07	10	18	37	16	16	0	3	33	29	38
2014	SG-08	0	8	8	63	14	0	8	84	8	13
2011	SG	8	13	23	24	22	4	5	51	24	864
2011	SG-02	5	11	32	26	26	0	0	53	15	19
2011	SG-03	7	17	18	16	34	6	2	54	27	38
2011	SG-04	8	10	19	26	26	5	6	59	20	466
2011	SG-05	9	18	31	20	14	3	4	37	30	206
2011	SG-06	7	20	28	24	18	1	2	43	29	90
2011	SG-07	11	15	37	22	11	0	4	35	27	27
2011	SG-08	0	20	21	29	30	0	0	59	20	14
2008	SG	10	14	22	26	18	3	6	49	27	730
2008	SG-02	6	6	13	32	18	13	13	67	16	16
2008	SG-03	5	0	18	33	26	5	14	72	6	60
2008	SG-04	9	17	18	25	20	5	6	51	29	370
2008	SG-05	11	17	22	28	15	1	5	46	30	155
2008	SG-06	10	13	38	19	17	0	3	37	23	77
2008	SG-07	23	10	33	20	14	0	0	34	33	30

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	15	19	33	17	11	2	3	29	36	916
2017	SG-02	18	23	40	14	6	0	0	19	41	17
2017	SG-03	4	31	12	19	19	0	15	44	42	26
2017	SG-04	13	18	28	21	14	3	2	37	33	489
2017	SG-05	16	21	39	14	7	0	3	21	38	238
2017	SG-06	20	18	40	13	6	1	2	19	40	91
2017	SG-07	32	20	45	3	0	0	0	3	52	31
2017	SG-08	19	21	33	13	13	0	0	26	40	15
2014	SG	16	22	34	16	10	2	2	26	39	888
2014	SG-02	5	27	42	21	0	0	4	22	34	19
2014	SG-03	21	10	16	43	5	5	0	51	33	19
2014	SG-04	14	18	33	16	12	3	3	30	34	476
2014	SG-05	16	27	34	14	7	1	0	22	44	224
2014	SG-06	23	17	36	17	7	0	0	24	40	86
2014	SG-07	37	29	26	5	3	0	0	8	65	38
2014	SG-08	8	23	53	8	8	0	0	16	31	13

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	66	16	7	5	4	0	2	84	9	918
2017	SG-02	68	10	5	5	11	0	0	78	16	18
2017	SG-03	77	12	4	8	0	0	0	88	8	26
2017	SG-04	67	15	7	4	4	0	2	84	9	490
2017	SG-05	68	15	7	5	3	0	3	86	7	238
2017	SG-06	57	19	8	5	8	0	3	79	13	91
2017	SG-07	61	22	3	10	3	0	0	84	13	31
2017	SG-08	74	20	6	0	0	0	0	94	0	15
2014	SG	67	18	6	5	3	0	2	87	8	892
2014	SG-02	74	11	5	11	0	0	0	84	11	19
2014	SG-03	80	10	0	10	0	0	0	90	10	20
2014	SG-04	69	19	5	3	3	0	1	90	6	477
2014	SG-05	64	18	6	7	4	0	1	83	11	225
2014	SG-06	62	19	8	6	2	0	3	83	8	87
2014	SG-07	68	13	11	0	3	0	5	86	3	38
2014	SG-08	53	16	0	32	0	0	0	68	32	13
2011	SG	66	15	5	6	5	1	2	84	11	862
2011	SG-02	79	11	5	5	0	0	0	89	5	19
2011	SG-03	81	10	0	3	3	0	2	94	6	38
2011	SG-04	67	15	5	4	6	0	3	85	10	466
2011	SG-05	65	17	4	9	2	1	2	84	12	205
2011	SG-06	55	18	9	8	9	1	0	73	17	90
2011	SG-07	62	19	4	8	4	0	4	84	12	26
2011	SG-08	78	7	8	8	0	0	0	84	8	14
2008	SG	61	16	7	6	6	1	4	80	13	730
2008	SG-02	74	13	7	0	0	0	7	93	0	16
2008	SG-03	48	24	5	10	3	3	7	80	15	60
2008	SG-04	63	15	6	5	5	1	4	83	11	372
2008	SG-05	65	13	8	7	5	1	2	80	12	154
2008	SG-06	44	16	10	11	14	0	5	63	26	76
2008	SG-07	57	23	7	10	3	0	0	80	13	30

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	26	31	14	8	6	8	7	66	17	917
2017	SG-02	5	56	11	17	5	0	5	65	23	18
2017	SG-03	41	19	12	0	8	8	12	75	10	25
2017	SG-04	27	27	13	8	7	10	8	66	18	490
2017	SG-05	26	30	14	9	8	6	8	65	19	238
2017	SG-06	18	40	18	12	3	7	1	63	17	91
2017	SG-07	32	42	6	10	7	3	0	77	17	31
2017	SG-08	47	32	20	0	0	0	0	80	0	15
2014	SG	30	33	12	10	4	6	6	71	16	892
2014	SG-02	32	21	25	11	0	0	11	60	12	19
2014	SG-03	49	15	10	0	5	5	16	81	6	20
2014	SG-04	31	31	11	8	4	8	7	73	14	478
2014	SG-05	25	34	13	14	5	5	4	65	21	224
2014	SG-06	30	39	15	8	4	2	2	71	13	87
2014	SG-07	23	47	3	8	11	6	3	77	20	38
2014	SG-08	45	32	23	0	0	0	0	77	0	13

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	48	30	6	8	6	1	0	80	14	918
2017	SG-02	46	27	0	11	17	0	0	72	28	18
2017	SG-03	69	7	8	4	12	0	0	77	16	26
2017	SG-04	47	31	6	8	6	2	1	79	14	490
2017	SG-05	45	32	7	10	5	1	0	78	14	238
2017	SG-06	45	34	7	11	3	0	0	79	14	91
2017	SG-07	62	29	3	3	3	0	0	90	7	31
2017	SG-08	75	19	0	6	0	0	0	94	6	15
2014	SG	48	29	9	8	4	2	0	79	12	892
2014	SG-02	63	16	11	11	0	0	0	79	11	19
2014	SG-03	65	25	5	0	5	0	0	90	5	20
2014	SG-04	47	31	10	8	3	1	0	79	11	477
2014	SG-05	44	28	9	12	4	2	0	74	17	225
2014	SG-06	53	30	9	3	2	1	1	85	6	87
2014	SG-07	52	26	0	5	11	6	0	83	17	38
2014	SG-08	76	24	0	0	0	0	0	100	0	13

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	39	38	9	8	4	2	1	78	13	918
2017	SG-02	40	32	11	5	11	0	0	72	17	18
2017	SG-03	54	14	8	15	8	0	0	69	23	26
2017	SG-04	38	36	10	7	4	3	1	78	12	490
2017	SG-05	37	39	10	11	4	0	0	76	15	238
2017	SG-06	36	46	3	10	4	0	0	82	15	91
2017	SG-07	32	61	3	3	0	0	0	93	3	31
2017	SG-08	68	32	0	0	0	0	0	100	0	15
2014	SG	36	42	7	10	3	1	0	79	14	892
2014	SG-02	52	32	5	11	0	0	0	84	11	19
2014	SG-03	50	40	5	5	0	0	0	90	5	20
2014	SG-04	38	42	8	9	2	2	0	82	10	477
2014	SG-05	31	42	6	13	6	1	0	74	20	225
2014	SG-06	35	43	6	14	2	0	0	78	16	87
2014	SG-07	40	37	16	3	5	0	0	76	8	38
2014	SG-08	53	47	0	0	0	0	0	100	0	13
2011	SG	43	37	9	7	3	2	0	81	10	867
2011	SG-02	53	37	11	0	0	0	0	89	0	19
2011	SG-03	46	31	7	8	5	2	0	79	13	38
2011	SG-04	44	36	9	7	2	2	0	81	9	469
2011	SG-05	35	42	8	10	3	2	0	79	13	206
2011	SG-06	48	38	8	2	4	0	0	86	6	90
2011	SG-07	48	37	4	8	4	0	0	85	12	27
2011	SG-08	51	29	7	13	0	0	0	80	13	14
2008	SG	38	39	10	8	3	1	1	79	11	732
2008	SG-02	82	18	0	0	0	0	0	100	0	16
2008	SG-03	48	37	7	5	1	2	0	87	6	60
2008	SG-04	36	40	9	8	4	2	1	78	12	372
2008	SG-05	33	39	14	10	4	1	0	72	13	155
2008	SG-06	36	45	8	8	2	0	0	81	11	77
2008	SG-07	43	43	10	4	0	0	0	86	4	30

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	27	32	11	10	10	9	1	65	22	918
2017	SG-02	24	60	0	5	11	0	0	83	17	18
2017	SG-03	43	26	0	12	12	8	0	75	25	26
2017	SG-04	22	29	14	10	11	13	1	60	24	490
2017	SG-05	28	30	13	12	10	6	1	63	24	238
2017	SG-06	29	45	7	11	3	5	1	78	15	91
2017	SG-07	45	36	7	3	9	0	0	81	13	31
2017	SG-08	67	20	0	7	6	0	0	87	13	15
2014	SG	28	30	14	13	6	9	1	64	21	891
2014	SG-02	37	16	16	16	10	5	0	56	27	19
2014	SG-03	35	20	5	20	5	15	0	65	29	20
2014	SG-04	23	31	16	13	6	10	1	61	21	476
2014	SG-05	25	30	14	13	8	8	1	61	23	225
2014	SG-06	40	38	7	8	2	5	0	82	11	87
2014	SG-07	60	13	11	8	3	6	0	78	11	38
2014	SG-08	77	23	0	0	0	0	0	100	0	13
2011	SG	37	25	12	9	7	9	0	69	18	866
2011	SG-02	37	16	10	16	11	11	0	59	30	19
2011	SG-03	44	18	2	13	10	13	0	71	26	38
2011	SG-04	34	25	13	10	7	11	1	66	19	469
2011	SG-05	34	30	14	10	7	6	0	68	18	205
2011	SG-06	49	29	11	5	3	2	0	80	9	90
2011	SG-07	70	15	7	4	4	0	0	85	7	27
2011	SG-08	66	21	7	6	0	0	0	87	6	14
2008	SG	33	31	11	10	6	7	1	70	18	732
2008	SG-02	57	31	6	0	0	6	0	94	0	16
2008	SG-03	44	22	7	9	3	15	0	77	15	60
2008	SG-04	27	33	11	12	8	8	1	66	21	372
2008	SG-05	32	31	15	8	8	6	1	68	16	155
2008	SG-06	44	28	11	11	2	2	1	75	14	77
2008	SG-07	50	36	3	7	3	0	0	86	10	30

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	12	20	19	13	9	25	3	44	30	917
2017	SG-02	11	27	16	5	11	16	13	54	23	18
2017	SG-03	23	23	8	4	8	26	8	70	18	26
2017	SG-04	11	15	19	13	9	30	2	39	33	489
2017	SG-05	12	18	18	15	10	23	5	41	34	238
2017	SG-06	11	39	21	13	5	8	3	56	21	91
2017	SG-07	9	29	32	13	3	13	0	44	19	31
2017	SG-08	27	39	20	6	7	0	0	67	13	15
2014	SG	10	22	19	16	10	19	3	42	34	892
2014	SG-02	21	5	25	16	5	27	0	36	29	19
2014	SG-03	15	10	20	15	10	20	10	36	35	20
2014	SG-04	9	20	20	16	9	24	3	39	34	477
2014	SG-05	8	21	16	18	15	20	3	37	43	225
2014	SG-06	15	36	18	13	12	5	1	54	27	87
2014	SG-07	18	40	18	13	5	5	0	61	19	38
2014	SG-08	37	48	8	8	0	0	0	85	8	13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	50	36	7	5	2	0	86	8	916
2017	SG-02	40	43	17	0	0	0	83	0	18
2017	SG-03	66	18	0	12	4	0	84	16	26
2017	SG-04	52	33	7	5	2	1	86	7	489
2017	SG-05	44	42	6	5	3	0	86	8	238
2017	SG-06	44	39	9	8	0	0	84	8	91
2017	SG-07	50	30	3	10	7	0	80	17	30
2017	SG-08	61	32	7	0	0	0	93	0	15
2014	SG	47	38	7	6	1	0	86	7	892
2014	SG-02	74	26	0	0	0	0	100	0	19
2014	SG-03	75	20	5	0	0	0	95	0	20
2014	SG-04	48	39	7	5	1	0	87	6	477
2014	SG-05	42	41	7	8	2	1	83	10	225
2014	SG-06	51	35	7	6	1	0	86	7	87
2014	SG-07	36	40	13	11	0	0	76	11	38
2014	SG-08	69	31	0	0	0	0	100	0	13

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	43	36	10	7	4	0	79	11	918
2017	SG-02	67	22	5	0	5	0	89	5	18
2017	SG-03	61	35	0	4	0	0	96	4	26
2017	SG-04	44	35	9	7	4	0	80	11	490
2017	SG-05	44	35	11	7	3	0	79	10	238
2017	SG-06	33	38	12	10	7	0	71	17	91
2017	SG-07	26	51	7	7	10	0	77	16	31
2017	SG-08	53	33	6	0	7	0	87	7	15
2014	SG	37	39	10	9	4	1	77	13	893
2014	SG-02	48	11	15	21	5	0	59	27	19
2014	SG-03	65	30	5	0	0	0	95	0	20
2014	SG-04	39	40	10	8	2	0	79	10	478
2014	SG-05	33	41	11	8	5	1	75	14	225
2014	SG-06	27	48	8	11	5	1	76	16	87
2014	SG-07	45	13	10	18	13	0	58	32	38
2014	SG-08	55	30	8	0	8	0	85	8	13
2011	SG	34	38	13	11	4	0	72	15	860
2011	SG-02	16	47	11	11	16	0	63	26	19
2011	SG-03	51	23	13	10	2	0	74	12	38
2011	SG-04	36	36	13	12	3	0	72	15	465
2011	SG-05	33	41	12	8	5	1	75	13	203
2011	SG-06	20	46	13	14	7	0	66	21	90
2011	SG-07	29	37	12	15	7	0	67	22	27
2011	SG-08	22	50	20	8	0	0	72	8	14
2008	SG	29	38	13	13	7	1	67	21	731
2008	SG-02	45	49	6	0	0	0	94	0	16
2008	SG-03	44	38	10	5	2	2	83	7	59
2008	SG-04	30	37	12	13	7	1	68	20	372
2008	SG-05	27	37	11	17	8	0	64	24	155
2008	SG-06	17	41	18	16	9	0	58	25	77
2008	SG-07	20	29	13	13	24	0	50	37	30

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	52	27	10	5	4	1	0	81	9	916
2017	SG-02	67	16	6	5	5	0	0	83	11	18
2017	SG-03	53	39	0	4	4	0	0	92	8	26
2017	SG-04	55	27	8	5	4	2	0	83	9	490
2017	SG-05	53	27	13	4	3	1	0	80	7	236
2017	SG-06	46	25	18	6	3	1	0	72	10	91
2017	SG-07	36	41	13	3	7	0	0	77	10	31
2017	SG-08	61	19	7	6	7	0	0	80	13	15
2014	SG	49	30	10	6	3	2	1	81	9	892
2014	SG-02	48	21	16	10	0	5	0	73	10	19
2014	SG-03	80	20	0	0	0	0	0	100	0	20
2014	SG-04	52	29	9	5	2	2	1	83	7	477
2014	SG-05	41	35	10	5	5	2	0	78	11	225
2014	SG-06	44	37	7	8	1	2	1	84	9	87
2014	SG-07	45	21	16	8	8	3	0	68	16	38
2014	SG-08	55	22	8	0	8	8	0	84	8	13
2011	SG	46	33	10	6	3	2	1	81	9	864
2011	SG-02	45	33	0	17	6	0	0	78	22	18
2011	SG-03	51	33	11	2	2	0	0	84	5	38
2011	SG-04	49	29	10	6	2	2	1	82	8	467
2011	SG-05	38	41	9	5	3	3	0	82	9	206
2011	SG-06	43	35	10	4	6	1	0	79	11	90
2011	SG-07	60	14	15	11	0	0	0	74	11	27
2011	SG-08	29	28	15	7	0	15	8	73	9	14
2008	SG	39	34	11	8	5	2	1	75	13	732
2008	SG-02	69	25	6	0	0	0	0	94	0	16
2008	SG-03	48	28	7	7	2	5	3	83	9	60
2008	SG-04	38	33	13	8	5	3	1	73	13	372
2008	SG-05	40	37	8	7	5	1	1	79	13	155
2008	SG-06	30	39	12	12	4	2	0	71	16	77
2008	SG-07	33	23	17	10	17	0	0	56	27	30

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	48	32	9	6	4	0	0	81	10	917
2017	SG-02	62	21	0	11	5	0	0	83	17	18
2017	SG-03	53	39	0	0	4	0	4	96	4	26
2017	SG-04	51	31	9	5	3	0	0	82	9	489
2017	SG-05	43	35	11	8	3	0	0	78	10	238
2017	SG-06	46	27	11	9	7	1	0	73	16	91
2017	SG-07	42	39	10	0	9	0	0	81	9	31
2017	SG-08	68	19	0	6	7	0	0	87	13	15
2014	SG	45	35	8	7	4	1	0	81	11	891
2014	SG-02	53	21	10	16	0	0	0	75	16	19
2014	SG-03	70	20	0	5	0	0	5	95	5	20
2014	SG-04	48	34	8	6	3	1	0	83	9	476
2014	SG-05	37	41	9	7	5	1	0	79	12	225
2014	SG-06	38	43	6	6	7	1	0	82	12	87
2014	SG-07	50	16	8	13	11	3	0	68	24	38
2014	SG-08	55	22	15	0	8	0	0	77	8	13
2011	SG	42	35	9	8	4	1	0	78	13	860
2011	SG-02	28	39	11	11	11	0	0	67	22	18
2011	SG-03	44	39	5	8	5	0	0	82	13	38
2011	SG-04	46	31	10	9	3	0	0	77	12	466
2011	SG-05	33	44	7	8	6	1	0	78	14	203
2011	SG-06	40	35	12	8	5	1	0	75	13	90
2011	SG-07	52	33	7	4	4	0	0	85	7	27
2011	SG-08	36	49	0	15	0	0	0	85	15	14
2008	SG	36	36	11	10	5	1	0	74	16	732
2008	SG-02	76	24	0	0	0	0	0	100	0	16
2008	SG-03	47	28	8	10	3	3	0	78	13	60
2008	SG-04	36	36	12	9	5	1	0	73	15	372
2008	SG-05	36	40	6	11	6	1	0	77	17	155
2008	SG-06	25	34	20	17	4	0	0	59	21	77
2008	SG-07	34	30	7	13	17	0	0	63	30	30

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	79	13	3	2	2	0	2	93	4	917
2017	SG-02	79	10	5	0	5	0	0	89	5	18
2017	SG-03	77	19	4	0	0	0	0	96	0	26
2017	SG-04	81	11	2	2	2	0	1	94	4	489
2017	SG-05	77	14	3	2	1	0	2	94	3	238
2017	SG-06	74	15	5	2	3	0	1	90	5	91
2017	SG-07	74	13	3	7	0	0	3	90	7	31
2017	SG-08	87	0	6	7	0	0	0	87	7	15
2014	SG	78	13	3	2	1	1	2	94	3	893
2014	SG-02	79	16	0	5	0	0	0	95	5	19
2014	SG-03	90	5	0	5	0	0	0	95	5	20
2014	SG-04	78	15	1	2	1	1	3	96	3	478
2014	SG-05	80	10	3	2	3	1	2	92	5	225
2014	SG-06	73	15	7	0	2	0	3	91	2	87
2014	SG-07	74	13	11	0	3	0	0	87	3	38
2014	SG-08	85	8	0	8	0	0	0	92	8	13
2011	SG	78	11	3	2	2	1	2	92	5	866
2011	SG-02	95	5	0	0	0	0	0	100	0	19
2011	SG-03	87	0	5	0	0	6	2	95	0	38
2011	SG-04	79	12	3	2	1	0	3	94	3	468
2011	SG-05	74	13	4	3	2	1	2	90	6	206
2011	SG-06	73	9	1	5	9	2	1	85	14	90
2011	SG-07	78	7	3	4	4	0	4	89	8	27
2011	SG-08	87	13	0	0	0	0	0	100	0	14
2008	SG	76	10	4	3	3	1	3	90	6	731
2008	SG-02	87	0	6	7	0	0	0	87	7	16
2008	SG-03	75	12	2	1	5	0	5	92	6	60
2008	SG-04	78	8	4	3	2	1	3	90	5	371
2008	SG-05	79	12	4	3	0	0	1	92	3	155
2008	SG-06	61	16	2	4	12	1	4	80	17	77
2008	SG-07	67	16	3	10	3	0	0	83	14	30

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	58	23	6	4	5	3	1	84	9	914
2017	SG-02	57	27	0	6	5	5	0	88	12	18
2017	SG-03	50	23	8	4	0	8	8	86	5	26
2017	SG-04	61	22	4	4	5	2	1	86	10	487
2017	SG-05	56	26	6	6	4	2	1	84	10	237
2017	SG-06	57	20	12	2	6	2	0	79	9	91
2017	SG-07	44	23	20	3	0	10	0	75	4	31
2017	SG-08	60	19	14	6	0	0	0	80	6	15
2014	SG	60	22	6	5	3	3	1	86	8	892
2014	SG-02	42	25	11	0	11	6	5	76	12	19
2014	SG-03	65	10	5	10	0	5	5	83	11	20
2014	SG-04	61	22	6	5	2	2	1	86	8	478
2014	SG-05	61	22	4	5	2	4	2	88	7	224
2014	SG-06	65	25	2	2	1	2	2	94	3	87
2014	SG-07	50	16	13	8	8	5	0	70	16	38
2014	SG-08	61	8	8	0	16	8	0	75	17	13
2011	SG	56	26	6	6	4	2	1	84	10	865
2011	SG-02	53	37	5	0	5	0	0	89	5	19
2011	SG-03	66	18	2	8	0	0	6	89	8	38
2011	SG-04	59	27	4	5	3	1	0	87	9	468
2011	SG-05	55	22	7	6	7	2	1	80	13	205
2011	SG-06	49	32	6	5	5	2	0	82	11	90
2011	SG-07	37	26	15	11	4	4	4	68	16	27
2011	SG-08	23	34	20	14	0	0	8	62	15	14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	57	25	7	5	4	1	1	84	10	915
2017	SG-02	67	16	6	5	5	0	0	83	11	18
2017	SG-03	57	23	12	0	4	0	4	84	4	26
2017	SG-04	61	23	5	4	5	1	0	85	10	488
2017	SG-05	54	30	7	6	2	1	0	85	8	238
2017	SG-06	50	24	13	6	7	0	0	74	12	91
2017	SG-07	48	39	7	3	3	0	0	87	7	31
2017	SG-08	59	21	0	21	0	0	0	79	21	14

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	57	24	8	4	5	2	83	9	917
2017	SG-02	67	16	6	5	5	0	83	11	18
2017	SG-03	61	23	4	0	8	4	88	8	26
2017	SG-04	57	25	6	4	6	2	83	10	490
2017	SG-05	57	26	10	3	3	2	84	6	238
2017	SG-06	52	24	11	6	7	1	76	13	91
2017	SG-07	58	23	7	0	7	7	86	7	31
2017	SG-08	67	7	7	19	0	0	74	19	15

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	54	26	9	6	5	0	81	10	918
2017	SG-02	67	22	0	5	5	0	89	11	18
2017	SG-03	57	39	0	0	4	0	96	4	26
2017	SG-04	56	24	8	7	4	1	81	11	490
2017	SG-05	51	30	11	3	3	0	82	7	238
2017	SG-06	49	19	14	9	8	0	69	17	91
2017	SG-07	52	29	9	3	7	0	81	10	31
2017	SG-08	61	20	6	6	7	0	81	13	15
2014	SG	53	27	9	6	4	1	81	10	893
2014	SG-02	53	11	20	11	5	0	64	16	19
2014	SG-03	55	35	5	5	0	0	90	5	20
2014	SG-04	56	26	8	6	3	0	83	9	478
2014	SG-05	50	31	8	4	6	1	82	10	225
2014	SG-06	55	29	6	8	1	1	84	9	87
2014	SG-07	42	23	21	3	11	0	66	13	38
2014	SG-08	54	23	8	8	0	8	84	8	13

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	20	41	17	9	2	5	6	69	12	149
2017	SG-05	12	56	16	8	0	4	4	74	9	25
2017	SG-06	19	37	21	8	1	7	7	65	10	77
2017	SG-07	19	34	4	19	8	8	8	63	32	26
2017	SG-08	40	39	21	0	0	0	0	79	0	15
2014	SG	18	40	14	11	7	4	5	64	20	150
2014	SG-04	10	21	10	30	10	20	0	38	50	10
2014	SG-05	8	56	8	12	4	4	8	73	18	25
2014	SG-06	18	42	14	7	10	3	6	66	19	69
2014	SG-07	26	29	13	19	3	3	6	61	25	31
2014	SG-08	34	41	25	0	0	0	0	75	0	12

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	22	31	18	8	7	14	0	62	18	918
2017	SG-02	18	27	5	11	5	27	5	67	25	18
2017	SG-03	50	16	15	0	4	15	0	77	5	26
2017	SG-04	22	27	20	9	7	16	0	58	18	490
2017	SG-05	22	34	16	8	7	14	0	64	17	238
2017	SG-06	17	44	16	7	11	3	1	65	18	91
2017	SG-07	19	39	9	16	9	7	0	62	28	31
2017	SG-08	33	39	14	6	7	0	0	73	13	15
2014	SG	19	31	20	8	5	17	0	60	16	890
2014	SG-02	27	21	16	6	0	31	0	69	8	19
2014	SG-03	35	35	5	0	0	20	5	93	0	20
2014	SG-04	18	28	21	8	3	21	0	59	15	475
2014	SG-05	17	31	20	8	8	16	0	57	19	225
2014	SG-06	26	39	21	7	3	3	1	68	11	87
2014	SG-07	16	39	13	13	11	8	0	60	26	38
2014	SG-08	22	39	8	15	8	8	0	66	25	13
2011	SG	20	29	21	8	7	13	1	57	18	867
2011	SG-02	32	31	16	0	0	21	0	80	0	19
2011	SG-03	8	39	23	10	0	19	0	59	12	38
2011	SG-04	20	28	21	7	8	15	1	57	18	469
2011	SG-05	20	27	25	10	7	10	1	53	19	206
2011	SG-06	22	35	16	9	8	10	0	63	19	90
2011	SG-07	22	29	26	15	7	0	0	52	22	27
2011	SG-08	6	51	21	13	8	0	0	57	21	14

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	17	31	23	15	11	3	0	50	26	915
2017	SG-02	18	27	22	11	17	5	0	48	29	18
2017	SG-03	49	31	8	4	8	0	0	80	12	26
2017	SG-04	17	26	27	16	10	4	0	45	28	488
2017	SG-05	16	36	19	14	12	2	0	54	27	237
2017	SG-06	12	43	20	14	11	0	0	55	25	91
2017	SG-07	19	26	25	20	9	0	0	46	29	31
2017	SG-08	20	46	27	0	7	0	0	66	7	15
2014	SG	13	34	24	18	8	4	0	49	27	891
2014	SG-02	27	27	16	11	5	15	0	63	19	19
2014	SG-03	35	30	20	5	0	10	0	72	6	20
2014	SG-04	12	32	26	19	6	5	0	47	26	476
2014	SG-05	14	35	21	18	10	3	0	50	28	225
2014	SG-06	9	45	22	17	5	0	1	55	23	87
2014	SG-07	5	26	26	18	18	6	0	34	39	38
2014	SG-08	14	40	23	8	16	0	0	53	23	13
2011	SG	14	35	23	14	11	4	0	51	25	865
2011	SG-02	16	47	16	11	0	11	0	70	12	19
2011	SG-03	16	37	24	13	7	3	0	55	21	38
2011	SG-04	15	33	21	14	11	6	0	51	27	467
2011	SG-05	14	35	26	12	10	3	0	50	23	206
2011	SG-06	5	37	30	15	12	1	0	42	28	90
2011	SG-07	15	44	15	15	11	0	0	59	26	27
2011	SG-08	8	51	14	13	15	0	0	58	28	14
2008	SG	19	36	19	14	10	2	0	57	24	730
2008	SG-02	36	45	12	0	0	7	0	87	0	16
2008	SG-03	33	32	15	7	9	5	0	69	16	60
2008	SG-04	17	37	21	12	10	3	0	56	22	372
2008	SG-05	19	33	20	17	8	2	0	53	26	154
2008	SG-06	14	34	16	22	11	1	1	49	34	76
2008	SG-07	20	36	10	13	20	0	0	56	34	30

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	12	27	23	19	13	7	0	41	34	915
2017	SG-02	11	18	11	33	17	5	5	32	55	18
2017	SG-03	46	35	8	4	4	4	0	84	8	26
2017	SG-04	12	23	24	21	12	8	0	38	36	488
2017	SG-05	11	29	22	18	13	7	0	43	33	238
2017	SG-06	3	31	32	18	13	2	0	35	32	91
2017	SG-07	13	29	19	10	29	0	0	42	39	31
2017	SG-08	6	60	20	7	7	0	0	66	14	15
2014	SG	8	26	24	24	12	7	0	36	38	890
2014	SG-02	16	16	16	27	0	25	0	43	36	19
2014	SG-03	20	25	30	0	0	25	0	60	0	20
2014	SG-04	7	25	25	25	10	8	0	35	38	475
2014	SG-05	10	28	22	22	13	5	0	40	37	225
2014	SG-06	4	24	28	27	15	0	1	29	42	87
2014	SG-07	5	19	21	29	26	0	0	24	55	38
2014	SG-08	8	53	8	8	23	0	0	61	31	13
2011	SG	7	31	22	22	11	7	0	41	35	865
2011	SG-02	11	15	26	32	0	16	0	31	38	19
2011	SG-03	5	32	24	15	7	17	0	44	27	38
2011	SG-04	7	29	22	23	11	8	1	40	36	468
2011	SG-05	8	36	22	19	11	5	0	46	31	205
2011	SG-06	3	28	25	27	13	4	0	32	42	90
2011	SG-07	15	27	18	26	15	0	0	41	41	27
2011	SG-08	0	57	15	13	15	0	0	57	28	14
2008	SG	8	32	20	22	12	6	0	43	36	732
2008	SG-02	18	37	6	14	6	20	0	68	24	16
2008	SG-03	20	30	10	17	9	15	0	59	30	60
2008	SG-04	6	34	20	21	12	6	0	42	36	372
2008	SG-05	6	36	22	22	10	4	0	43	33	155
2008	SG-06	6	22	22	30	15	4	0	29	47	77
2008	SG-07	17	17	20	30	17	0	0	33	47	30

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	16	27	18	15	16	7	0	47	34	917
2017	SG-02	24	16	27	0	22	11	0	45	25	18
2017	SG-03	53	23	15	0	8	0	0	77	8	26
2017	SG-04	14	25	18	18	16	9	0	43	37	490
2017	SG-05	15	30	20	11	17	6	0	49	30	237
2017	SG-06	14	30	17	21	14	3	0	46	37	91
2017	SG-07	13	32	13	16	19	7	0	48	38	31
2017	SG-08	40	20	20	13	7	0	0	60	20	15
2014	SG	12	26	22	20	13	7	0	40	36	892
2014	SG-02	21	22	11	26	11	10	0	47	41	19
2014	SG-03	20	35	15	10	5	15	0	65	18	20
2014	SG-04	9	24	25	20	14	8	0	37	37	477
2014	SG-05	15	25	21	21	11	8	0	43	35	225
2014	SG-06	13	35	22	20	10	1	0	48	30	87
2014	SG-07	5	34	18	21	21	0	0	40	42	38
2014	SG-08	32	24	14	15	16	0	0	55	31	13
2011	SG	10	27	22	19	14	8	0	39	36	866
2011	SG-02	5	47	16	32	0	0	0	52	32	19
2011	SG-03	8	24	21	16	15	16	0	38	37	38
2011	SG-04	10	24	22	19	15	9	0	38	37	469
2011	SG-05	9	30	23	17	14	7	0	42	33	205
2011	SG-06	4	27	25	23	13	7	0	34	39	90
2011	SG-07	22	18	22	23	15	0	0	41	37	27
2011	SG-08	8	56	15	7	15	0	0	64	21	14
2008	SG	11	27	22	19	12	8	0	42	34	732
2008	SG-02	36	38	19	0	0	7	0	80	0	16
2008	SG-03	15	31	22	17	7	8	0	50	26	60
2008	SG-04	10	26	20	19	15	9	1	40	37	372
2008	SG-05	9	26	25	20	12	7	0	38	35	155
2008	SG-06	8	36	24	22	5	5	0	46	29	77
2008	SG-07	20	26	23	10	14	7	0	50	25	30

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	12	30	21	19	14	4	44	34	917
2017	SG-02	16	16	24	28	16	0	32	44	18
2017	SG-03	45	36	8	12	0	0	81	12	26
2017	SG-04	12	28	22	19	13	6	43	34	490
2017	SG-05	8	38	19	18	14	3	47	34	237
2017	SG-06	7	31	20	27	16	0	37	43	91
2017	SG-07	3	25	39	9	19	3	30	30	31
2017	SG-08	20	33	14	26	7	0	53	33	15
2014	SG	11	32	21	21	12	3	44	35	891
2014	SG-02	16	22	26	11	11	15	44	25	19
2014	SG-03	16	40	15	15	0	15	65	17	20
2014	SG-04	11	32	22	19	11	3	45	31	477
2014	SG-05	12	29	18	26	14	2	41	41	225
2014	SG-06	6	38	22	23	11	0	44	34	87
2014	SG-07	8	30	13	24	24	0	38	48	37
2014	SG-08	8	32	16	29	16	0	39	45	13
2011	SG	10	35	22	18	12	3	47	31	864
2011	SG-02	5	37	32	21	0	5	44	22	19
2011	SG-03	8	34	35	3	18	3	43	21	38
2011	SG-04	12	37	19	17	12	3	50	30	467
2011	SG-05	11	30	24	21	12	2	42	34	205
2011	SG-06	3	33	26	22	14	1	37	37	90
2011	SG-07	15	33	15	26	11	0	49	37	27
2011	SG-08	0	58	21	14	7	0	58	21	14
2008	SG	13	37	16	20	11	2	52	32	729
2008	SG-02	45	37	12	6	0	0	82	6	16
2008	SG-03	21	38	13	18	2	8	64	22	60
2008	SG-04	12	40	16	18	11	3	54	29	371
2008	SG-05	12	34	18	25	12	0	46	36	154
2008	SG-06	11	28	18	24	19	0	39	43	76
2008	SG-07	17	26	7	20	30	0	43	50	30

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	23	42	19	10	4	1	66	14	915
2017	SG-02	18	43	22	16	0	0	62	16	18
2017	SG-03	53	39	8	0	0	0	92	0	26
2017	SG-04	24	41	21	10	3	1	66	13	489
2017	SG-05	22	42	19	12	5	0	64	17	237
2017	SG-06	18	44	18	9	10	1	62	19	90
2017	SG-07	19	39	23	19	0	0	58	19	31
2017	SG-08	47	46	0	0	7	0	93	7	15
2014	SG	19	45	20	10	4	2	65	15	892
2014	SG-02	21	53	11	0	5	10	82	6	19
2014	SG-03	30	30	25	16	0	0	60	16	20
2014	SG-04	18	48	21	8	3	2	68	11	477
2014	SG-05	18	44	18	13	4	2	63	18	225
2014	SG-06	24	37	21	13	5	0	61	18	87
2014	SG-07	19	39	18	18	5	0	58	24	38
2014	SG-08	32	16	30	14	8	0	48	22	13
2011	SG	23	44	19	9	3	1	69	12	859
2011	SG-02	22	55	11	6	0	6	82	6	18
2011	SG-03	36	48	10	3	2	0	84	5	38
2011	SG-04	24	43	21	8	3	2	68	11	463
2011	SG-05	23	44	19	11	3	0	67	14	205
2011	SG-06	13	47	22	13	4	0	60	18	90
2011	SG-07	26	40	18	4	7	4	70	12	27
2011	SG-08	14	86	0	0	0	0	100	0	14

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	39	42	11	4	2	1	0	83	6	914
2017	SG-02	40	38	16	6	0	0	0	78	6	18
2017	SG-03	57	28	15	0	0	0	0	85	0	26
2017	SG-04	38	43	13	3	2	1	0	82	6	487
2017	SG-05	39	41	10	6	3	2	0	81	9	238
2017	SG-06	37	50	8	2	1	2	0	89	3	90
2017	SG-07	41	42	10	7	0	0	0	84	7	31
2017	SG-08	54	39	0	7	0	0	0	93	7	15
2014	SG	39	45	8	4	2	3	0	86	6	892
2014	SG-02	37	53	0	0	0	9	0	100	0	19
2014	SG-03	55	30	5	0	0	10	0	94	0	20
2014	SG-04	38	46	7	4	2	3	0	86	6	477
2014	SG-05	36	43	11	4	3	3	0	81	7	225
2014	SG-06	45	48	5	2	0	0	1	93	2	87
2014	SG-07	45	42	5	3	5	0	0	87	8	38
2014	SG-08	55	45	0	0	0	0	0	100	0	13
2011	SG	39	41	11	5	2	3	0	82	7	859
2011	SG-02	32	53	10	5	0	0	0	85	5	19
2011	SG-03	45	34	15	0	0	5	0	84	0	38
2011	SG-04	39	40	12	5	2	3	0	81	7	461
2011	SG-05	37	43	11	6	1	1	0	82	7	206
2011	SG-06	43	44	6	3	1	3	0	90	4	90
2011	SG-07	33	41	4	15	4	4	0	77	19	27
2011	SG-08	42	43	7	8	0	0	0	86	8	14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	29	38	13	9	6	4	1	71	16	913
2017	SG-02	22	29	22	22	6	0	0	51	28	18
2017	SG-03	49	23	19	8	0	0	0	73	8	26
2017	SG-04	25	40	13	9	7	4	2	69	18	487
2017	SG-05	30	37	15	9	5	4	1	70	15	238
2017	SG-06	33	38	13	10	3	2	0	73	14	90
2017	SG-07	46	41	3	7	0	3	0	90	7	31
2017	SG-08	39	40	14	7	0	0	0	79	7	15
2014	SG	28	42	10	8	5	5	1	75	14	892
2014	SG-02	16	48	11	0	22	4	0	66	23	19
2014	SG-03	35	35	10	10	0	10	0	78	11	20
2014	SG-04	27	42	12	8	4	5	1	74	13	477
2014	SG-05	28	40	7	10	7	6	1	73	18	225
2014	SG-06	30	47	10	4	4	4	0	80	9	87
2014	SG-07	47	34	13	3	3	0	0	81	5	38
2014	SG-08	53	47	0	0	0	0	0	100	0	13
2011	SG	26	36	11	12	7	7	2	68	20	862
2011	SG-02	26	47	16	5	5	0	0	74	11	19
2011	SG-03	29	46	5	5	2	7	5	85	9	38
2011	SG-04	24	34	12	13	7	8	1	64	23	464
2011	SG-05	26	33	11	12	7	7	3	67	21	206
2011	SG-06	26	47	10	12	3	3	0	75	15	90
2011	SG-07	33	37	11	8	11	0	0	70	19	27
2011	SG-08	50	29	8	7	0	7	0	85	7	14
2008	SG	21	36	15	14	7	5	1	61	22	731
2008	SG-02	19	26	25	12	0	13	6	55	15	16
2008	SG-03	17	43	15	13	3	5	5	66	18	60
2008	SG-04	20	35	14	15	8	6	1	60	25	372
2008	SG-05	19	36	20	13	7	5	0	58	21	155
2008	SG-06	23	41	13	15	4	3	0	67	20	76
2008	SG-07	37	26	17	10	7	3	0	65	18	30

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	22	30	23	12	7	5	1	56	20	911
2017	SG-02	16	16	33	16	5	7	5	37	25	18
2017	SG-03	46	15	28	8	0	4	0	63	8	26
2017	SG-04	22	29	23	12	8	6	0	54	21	486
2017	SG-05	17	30	23	13	8	7	1	51	23	238
2017	SG-06	24	40	16	10	7	2	0	66	18	89
2017	SG-07	29	32	26	9	3	0	0	61	13	31
2017	SG-08	45	49	6	0	0	0	0	94	0	15
2014	SG	17	32	22	14	7	6	1	53	23	892
2014	SG-02	5	32	16	11	16	15	5	46	34	19
2014	SG-03	15	35	10	5	10	25	0	66	20	20
2014	SG-04	16	29	25	16	6	6	1	49	24	477
2014	SG-05	14	37	18	17	9	5	0	54	27	225
2014	SG-06	26	39	18	5	7	3	2	69	12	87
2014	SG-07	37	40	11	11	3	0	0	76	13	38
2014	SG-08	38	31	23	8	0	0	0	69	8	13
2011	SG	9	27	26	17	10	9	2	40	30	867
2011	SG-02	16	26	37	5	5	11	0	47	12	19
2011	SG-03	8	24	21	25	5	11	5	39	37	38
2011	SG-04	8	25	25	20	10	10	2	37	35	469
2011	SG-05	10	25	31	14	9	10	1	40	25	206
2011	SG-06	7	35	23	16	11	6	1	46	29	90
2011	SG-07	15	48	22	4	12	0	0	63	15	27
2011	SG-08	6	50	22	7	8	0	7	60	16	14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	14	23	16	16	16	13	2	43	38	916
2017	SG-02	16	29	27	5	22	0	0	45	28	18
2017	SG-03	38	11	31	0	8	4	8	55	9	26
2017	SG-04	11	25	16	16	16	14	1	43	39	489
2017	SG-05	14	21	13	17	17	14	4	42	42	238
2017	SG-06	13	22	13	19	18	13	1	41	43	90
2017	SG-07	23	13	32	13	6	13	0	41	22	31
2017	SG-08	26	33	13	13	7	7	0	64	22	15
2014	SG	12	22	17	19	15	13	2	39	40	892
2014	SG-02	11	21	21	27	6	15	0	37	38	19
2014	SG-03	15	20	15	15	10	20	5	47	33	20
2014	SG-04	12	20	19	19	14	15	1	38	39	477
2014	SG-05	10	26	16	18	14	12	2	42	38	225
2014	SG-06	13	22	15	21	20	6	3	38	45	87
2014	SG-07	18	29	16	16	21	0	0	47	37	38
2014	SG-08	16	6	16	23	15	15	8	29	50	13
2011	SG	9	18	19	16	16	18	3	35	40	867
2011	SG-02	11	26	11	16	11	21	5	50	36	19
2011	SG-03	11	27	14	13	12	22	2	49	33	38
2011	SG-04	10	19	20	14	16	19	3	37	38	469
2011	SG-05	6	16	21	16	18	20	3	28	44	206
2011	SG-06	10	18	18	24	18	11	1	32	48	90
2011	SG-07	15	15	25	15	15	11	4	35	35	27
2011	SG-08	14	14	7	28	7	16	15	40	50	14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	56	22	9	6	3	1	2	81	9	914
2017	SG-02	29	38	5	16	5	0	5	71	23	18
2017	SG-03	64	20	8	4	0	4	0	88	4	25
2017	SG-04	59	20	9	6	3	2	2	82	9	489
2017	SG-05	54	26	11	5	3	1	2	81	8	237
2017	SG-06	50	25	11	7	4	1	1	77	11	90
2017	SG-07	51	22	13	13	0	0	0	74	13	31
2017	SG-08	81	19	0	0	0	0	0	100	0	15
2014	SG	55	24	9	4	3	2	3	83	8	892
2014	SG-02	59	16	5	11	0	10	0	82	12	19
2014	SG-03	70	15	0	5	0	10	0	95	5	20
2014	SG-04	54	25	9	5	2	3	3	83	7	477
2014	SG-05	57	21	8	4	5	1	2	81	10	225
2014	SG-06	51	33	9	2	2	0	3	86	5	87
2014	SG-07	58	19	16	5	0	0	3	78	5	38
2014	SG-08	63	22	16	0	0	0	0	84	0	13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	65	21	6	3	2	2	2	88	5	917
2017	SG-02	40	49	5	0	0	5	0	94	0	18
2017	SG-03	77	8	4	0	4	8	0	91	5	26
2017	SG-04	65	20	7	3	2	2	2	88	5	490
2017	SG-05	65	21	7	3	2	1	2	89	4	237
2017	SG-06	62	22	8	3	1	1	2	87	5	91
2017	SG-07	64	16	0	13	3	3	0	83	17	31
2017	SG-08	86	14	0	0	0	0	0	100	0	15
2014	SG	66	22	5	2	1	3	1	92	3	892
2014	SG-02	53	37	5	0	0	4	0	94	0	19
2014	SG-03	90	5	0	0	0	5	0	100	0	20
2014	SG-04	69	20	5	2	1	3	1	92	3	477
2014	SG-05	62	26	4	4	2	2	2	91	5	225
2014	SG-06	60	28	6	2	0	2	2	92	2	87
2014	SG-07	66	18	8	5	0	3	0	86	5	38
2014	SG-08	55	30	8	0	0	0	8	92	0	13
2011	SG	64	21	5	4	2	3	1	89	6	866
2011	SG-02	48	26	10	11	5	0	0	74	16	19
2011	SG-03	65	21	3	0	2	9	0	95	3	37
2011	SG-04	64	21	6	3	2	2	2	88	5	469
2011	SG-05	66	21	4	4	0	3	0	91	4	206
2011	SG-06	66	20	5	4	3	1	0	87	8	90
2011	SG-07	67	22	0	4	4	4	0	92	8	27
2011	SG-08	78	15	8	0	0	0	0	92	0	14
2008	SG	63	20	8	4	1	2	2	86	6	730
2008	SG-02	38	31	19	12	0	0	0	69	12	16
2008	SG-03	64	22	3	5	2	3	2	91	7	60
2008	SG-04	65	17	7	4	2	2	2	86	7	370
2008	SG-05	61	20	9	4	0	3	3	86	4	155
2008	SG-06	54	30	10	3	0	0	4	87	3	77
2008	SG-07	70	17	6	3	3	0	0	87	7	30

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	17	32	19	16	14	2	50	31	916
2017	SG-02	13	54	16	11	5	0	67	16	18
2017	SG-03	61	19	4	0	12	4	84	12	26
2017	SG-04	15	29	19	17	16	3	46	34	489
2017	SG-05	16	35	19	16	14	1	51	30	238
2017	SG-06	10	35	20	21	13	1	46	34	91
2017	SG-07	20	43	10	10	14	3	65	24	30
2017	SG-08	40	26	20	13	0	0	67	13	15
2014	SG	14	32	20	20	12	2	47	33	891
2014	SG-02	27	27	11	16	11	10	59	29	19
2014	SG-03	25	15	20	15	10	15	48	29	20
2014	SG-04	13	32	20	20	12	2	46	34	477
2014	SG-05	15	30	20	21	12	2	46	34	224
2014	SG-06	13	36	19	26	6	1	49	32	87
2014	SG-07	11	39	24	13	13	0	50	26	38
2014	SG-08	39	24	29	8	0	0	63	8	13
2011	SG	16	33	20	18	11	2	50	30	866
2011	SG-02	21	32	31	16	0	0	53	16	19
2011	SG-03	21	43	18	5	10	3	66	16	38
2011	SG-04	15	30	21	18	13	2	47	31	468
2011	SG-05	15	37	17	20	9	0	53	30	206
2011	SG-06	16	37	13	24	10	0	53	34	90
2011	SG-07	26	12	33	19	11	0	37	30	27
2011	SG-08	21	43	37	0	0	0	63	0	14
2008	SG	16	36	21	16	8	2	54	25	730
2008	SG-02	26	44	12	0	6	13	79	7	16
2008	SG-03	18	46	18	12	2	5	67	14	60
2008	SG-04	16	33	20	18	10	2	50	29	371
2008	SG-05	15	35	24	19	7	0	50	26	154
2008	SG-06	15	40	31	10	4	0	55	14	77
2008	SG-07	17	43	16	10	14	0	60	24	30

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	15	23	16	21	23	2	0	39	45	916
2017	SG-02	11	34	22	16	16	0	0	45	33	18
2017	SG-03	55	13	16	0	12	4	0	71	13	25
2017	SG-04	11	19	17	23	27	3	0	31	52	489
2017	SG-05	17	31	13	20	18	1	0	48	39	238
2017	SG-06	13	27	12	24	23	1	0	41	47	91
2017	SG-07	19	26	16	13	23	0	3	47	36	31
2017	SG-08	47	20	13	6	7	0	6	72	14	15
2014	SG	10	22	16	24	25	2	1	33	50	892
2014	SG-02	16	32	5	16	31	0	0	48	47	19
2014	SG-03	5	20	25	25	20	5	0	27	47	20
2014	SG-04	9	17	19	25	29	2	1	26	54	477
2014	SG-05	12	27	11	24	23	1	1	40	49	225
2014	SG-06	6	29	20	27	17	0	2	36	44	87
2014	SG-07	19	26	18	16	19	3	0	46	35	38
2014	SG-08	24	47	15	8	0	0	6	76	8	13
2011	SG	10	27	16	21	23	2	1	38	46	867
2011	SG-02	16	37	15	21	5	0	5	56	28	19
2011	SG-03	22	27	13	15	18	5	0	51	35	38
2011	SG-04	9	21	16	23	27	2	1	32	52	470
2011	SG-05	9	34	14	17	23	2	0	44	42	206
2011	SG-06	10	32	19	19	17	0	2	43	37	89
2011	SG-07	18	26	25	15	16	0	0	44	31	27
2011	SG-08	15	50	8	20	0	0	8	70	21	14
2008	SG	13	36	14	19	15	2	1	51	35	728
2008	SG-02	37	32	13	13	0	6	0	73	14	16
2008	SG-03	13	44	15	17	5	2	5	61	23	60
2008	SG-04	10	34	14	21	19	3	0	45	41	369
2008	SG-05	15	38	15	18	13	1	1	53	32	155
2008	SG-06	10	43	13	19	13	1	0	54	33	77
2008	SG-07	37	27	10	10	17	0	0	63	27	30

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	15	37	22	13	9	5	54	23	916
2017	SG-02	11	62	16	5	5	0	73	11	18
2017	SG-03	46	27	12	4	8	4	76	12	26
2017	SG-04	11	32	24	15	10	6	47	27	490
2017	SG-05	17	40	17	14	8	4	60	22	237
2017	SG-06	16	44	24	9	6	1	61	15	91
2017	SG-07	7	55	23	9	7	0	61	16	31
2017	SG-08	58	13	29	0	0	0	71	0	14

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	38	38	13	3	3	4	1	79	7	918
2017	SG-02	35	60	0	0	5	0	0	95	5	18
2017	SG-03	53	23	15	0	4	4	0	80	4	26
2017	SG-04	35	39	14	4	3	4	1	78	7	490
2017	SG-05	40	34	14	3	3	6	0	79	6	238
2017	SG-06	36	43	13	3	3	2	0	80	6	91
2017	SG-07	51	36	10	3	0	0	0	87	3	31
2017	SG-08	54	32	7	7	0	0	0	86	7	15
2014	SG	45	36	11	2	1	4	1	85	4	891
2014	SG-02	43	37	11	0	0	10	0	88	0	19
2014	SG-03	50	40	0	0	0	10	0	100	0	20
2014	SG-04	44	38	10	2	1	4	1	86	3	477
2014	SG-05	45	36	11	3	2	3	0	84	5	225
2014	SG-06	49	32	17	2	0	0	0	81	2	87
2014	SG-07	41	27	16	8	3	5	0	72	11	37
2014	SG-08	71	23	0	0	0	6	0	100	0	13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	35	45	10	5	3	2	81	8	917
2017	SG-02	46	32	5	6	5	5	82	12	18
2017	SG-03	57	20	15	4	4	0	77	8	26
2017	SG-04	35	44	11	4	3	2	81	7	489
2017	SG-05	33	46	9	7	4	1	79	12	238
2017	SG-06	28	55	10	3	2	1	84	6	91
2017	SG-07	38	45	3	13	0	0	84	13	31
2017	SG-08	61	32	6	0	0	0	94	0	15
2014	SG	40	41	10	4	2	2	83	7	890
2014	SG-02	32	47	16	0	0	5	83	0	19
2014	SG-03	53	42	0	0	5	0	95	5	19
2014	SG-04	40	43	8	5	2	2	85	7	477
2014	SG-05	40	38	10	4	3	3	82	8	225
2014	SG-06	44	37	17	2	0	0	81	2	87
2014	SG-07	32	51	5	3	5	3	86	8	37
2014	SG-08	53	24	23	0	0	0	77	0	13
2011	SG	33	39	16	5	4	3	75	9	866
2011	SG-02	21	58	0	5	5	11	88	12	19
2011	SG-03	39	45	11	0	5	0	85	5	38
2011	SG-04	35	37	16	5	4	4	75	9	469
2011	SG-05	31	38	17	6	4	3	71	11	205
2011	SG-06	28	49	14	4	4	0	77	9	90
2011	SG-07	37	44	7	11	0	0	82	11	27
2011	SG-08	28	43	29	0	0	0	71	0	14

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	43	39	8	5	4	0	83	9	915
2017	SG-02	46	33	11	0	11	0	78	11	18
2017	SG-03	69	19	4	4	4	0	88	8	26
2017	SG-04	42	41	8	5	4	0	83	9	487
2017	SG-05	44	40	8	4	4	0	84	8	238
2017	SG-06	40	40	10	8	2	0	80	11	91
2017	SG-07	41	33	13	7	7	0	74	13	31
2017	SG-08	74	12	7	7	0	0	86	7	15
2014	SG	47	38	9	3	2	1	86	5	891
2014	SG-02	48	47	5	0	0	0	95	0	19
2014	SG-03	55	40	5	0	0	0	95	0	20
2014	SG-04	47	41	8	2	1	1	88	3	477
2014	SG-05	47	36	9	4	3	0	84	8	225
2014	SG-06	54	29	13	4	0	0	83	4	87
2014	SG-07	38	43	5	3	11	0	81	14	37
2014	SG-08	69	16	15	0	0	0	85	0	13
2011	SG	42	39	12	4	3	0	81	6	864
2011	SG-02	26	58	5	0	5	5	89	6	19
2011	SG-03	60	27	11	2	0	0	87	2	38
2011	SG-04	43	37	13	3	3	0	81	6	469
2011	SG-05	39	41	12	5	2	0	80	8	204
2011	SG-06	34	52	8	3	3	0	86	7	89
2011	SG-07	41	36	15	4	4	0	78	7	27
2011	SG-08	43	50	0	7	0	0	93	7	14
2008	SG	34	44	12	6	4	1	79	9	728
2008	SG-02	57	37	0	6	0	0	94	6	16
2008	SG-03	45	39	12	3	0	0	84	3	60
2008	SG-04	32	43	14	6	4	1	76	10	370
2008	SG-05	34	48	6	6	5	1	82	11	154
2008	SG-06	35	48	11	5	1	0	83	6	77
2008	SG-07	31	38	17	7	7	0	69	14	29

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	34	37	17	7	5	0	71	12	917
2017	SG-02	40	33	16	0	11	0	73	11	18
2017	SG-03	61	24	8	4	4	0	84	8	26
2017	SG-04	31	39	18	7	4	0	70	11	489
2017	SG-05	34	38	14	8	6	1	72	14	238
2017	SG-06	37	33	18	6	6	0	70	12	91
2017	SG-07	32	32	19	13	3	0	64	16	31
2017	SG-08	60	20	13	0	7	0	80	7	15
2014	SG	28	45	14	7	4	1	74	11	892
2014	SG-02	37	48	10	5	0	0	85	5	19
2014	SG-03	30	55	10	5	0	0	85	5	20
2014	SG-04	28	47	15	6	3	1	76	9	477
2014	SG-05	26	46	14	8	5	1	73	13	225
2014	SG-06	36	42	10	9	3	0	77	13	87
2014	SG-07	24	29	23	5	19	0	53	24	38
2014	SG-08	37	47	8	0	8	0	85	8	13
2011	SG	32	41	16	6	4	1	73	10	866
2011	SG-02	16	53	26	0	5	0	69	5	19
2011	SG-03	53	31	10	2	2	0	85	5	38
2011	SG-04	30	41	16	6	4	2	73	10	468
2011	SG-05	30	42	16	9	3	1	72	12	206
2011	SG-06	31	39	20	6	3	0	70	10	90
2011	SG-07	41	33	15	0	11	0	74	11	27
2011	SG-08	43	43	7	7	0	0	87	7	14

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	32	39	16	8	5	0	0	71	13	915
2017	SG-02	29	43	16	0	11	0	0	73	11	18
2017	SG-03	69	8	16	4	4	0	0	77	8	26
2017	SG-04	29	41	17	8	5	0	0	70	13	487
2017	SG-05	32	40	15	7	5	0	0	72	13	238
2017	SG-06	33	35	19	8	5	0	0	68	13	91
2017	SG-07	32	32	16	20	0	0	0	64	20	31
2017	SG-08	60	20	13	0	7	0	0	80	7	15
2014	SG	26	45	15	10	3	1	0	72	13	891
2014	SG-02	32	48	11	5	0	4	0	83	6	19
2014	SG-03	20	70	5	5	0	0	0	90	5	20
2014	SG-04	26	47	15	9	2	1	0	73	12	476
2014	SG-05	26	45	15	8	5	0	0	71	13	225
2014	SG-06	30	42	12	14	2	0	0	72	17	87
2014	SG-07	24	26	26	13	11	0	0	50	24	38
2014	SG-08	30	31	23	16	0	0	0	61	16	13
2011	SG	29	44	17	7	4	0	0	72	10	865
2011	SG-02	21	52	21	0	5	0	0	74	5	19
2011	SG-03	27	58	13	0	2	0	0	85	2	38
2011	SG-04	29	42	17	8	4	0	0	72	11	468
2011	SG-05	28	44	17	8	3	0	0	72	11	206
2011	SG-06	27	48	16	5	4	0	0	74	10	89
2011	SG-07	37	34	18	4	7	0	0	71	11	27
2011	SG-08	36	36	22	7	0	0	0	71	7	14
2008	SG	32	41	13	9	4	0	0	74	13	728
2008	SG-02	57	36	7	0	0	0	0	93	0	16
2008	SG-03	39	40	12	3	3	2	0	81	7	60
2008	SG-04	32	41	12	10	5	0	0	73	15	371
2008	SG-05	33	41	13	10	3	0	1	74	13	152
2008	SG-06	30	40	18	6	5	0	0	71	11	77
2008	SG-07	23	50	10	14	3	0	0	73	17	30

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	30	29	18	10	8	4	1	62	19	916
2017	SG-02	17	62	11	0	5	5	0	83	6	18
2017	SG-03	56	12	8	8	12	4	0	70	21	25
2017	SG-04	28	28	19	11	9	4	1	59	21	489
2017	SG-05	32	31	16	10	5	5	1	67	17	238
2017	SG-06	32	26	22	9	10	1	0	59	19	91
2017	SG-07	29	32	16	9	7	3	3	65	17	31
2017	SG-08	59	14	27	0	0	0	0	73	0	15
2014	SG	25	32	20	11	7	5	0	60	19	892
2014	SG-02	42	37	5	10	5	0	0	80	15	19
2014	SG-03	20	40	15	10	0	15	0	71	12	20
2014	SG-04	24	33	18	12	6	6	1	61	19	477
2014	SG-05	23	33	22	10	8	4	0	59	19	225
2014	SG-06	29	25	25	8	7	6	0	58	15	87
2014	SG-07	37	23	16	3	13	8	0	66	17	38
2014	SG-08	30	31	31	0	8	0	0	61	8	13
2011	SG	28	28	21	10	7	4	1	59	19	866
2011	SG-02	16	37	21	16	5	5	0	55	22	19
2011	SG-03	24	37	11	13	5	8	3	68	20	38
2011	SG-04	26	26	22	11	9	5	0	55	21	468
2011	SG-05	30	30	20	11	5	3	1	63	16	206
2011	SG-06	29	30	23	4	8	4	1	62	13	90
2011	SG-07	41	29	19	11	0	0	0	70	11	27
2011	SG-08	36	36	15	13	0	0	0	72	13	14
2008	SG	30	27	17	13	7	6	1	61	21	726
2008	SG-02	50	32	6	6	7	0	0	81	13	16
2008	SG-03	31	28	17	11	4	10	0	65	16	59
2008	SG-04	27	29	16	14	8	5	1	60	23	369
2008	SG-05	36	21	20	12	7	5	1	60	19	153
2008	SG-06	31	25	23	12	1	6	1	61	14	77
2008	SG-07	20	30	13	7	14	10	7	60	25	30

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	SG	19	50	31	918
2017	SG-02	35	27	38	18
2017	SG-03	19	54	27	26
2017	SG-04	17	50	33	490
2017	SG-05	20	55	26	238
2017	SG-06	22	47	31	91
2017	SG-07	26	35	39	31
2017	SG-08	28	59	13	15
2014	SG	19	48	33	893
2014	SG-02	25	21	53	19
2014	SG-03	20	36	45	20
2014	SG-04	17	55	28	478
2014	SG-05	19	43	38	225
2014	SG-06	22	47	31	87
2014	SG-07	18	29	53	38
2014	SG-08	47	46	8	13
2011	SG	22	49	29	866
2011	SG-02	37	42	21	19
2011	SG-03	20	47	33	38
2011	SG-04	21	49	30	469
2011	SG-05	22	48	31	206
2011	SG-06	25	52	23	89
2011	SG-07	37	49	15	27
2011	SG-08	21	58	20	14

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	SG	10	49	29	4	4	5	170
2017	SG-04	8	38	40	6	3	5	80
2017	SG-05	11	56	15	4	2	11	45
2017	SG-06	14	61	25	0	0	0	20
2014	SG	12	47	24	8	9999	9	172
2014	SG-04	7	46	26	12	9999	9	83
2014	SG-05	12	48	21	7	9999	12	42
2014	SG-06	32	37	26	0	9999	5	19
2011	SG	10	49	25	11	9999	6	200
2011	SG-04	9	42	36	9	9999	4	103
2011	SG-05	7	61	13	13	9999	7	46
2011	SG-06	18	57	13	9	9999	4	23
2011	SG-07	30	40	10	0	9999	20	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SG	14	86	918
2017	SG-04	12	88	490
2017	SG-05	19	81	238
2017	SG-06	17	83	91
2017	SG-08	0	100	15
2014	SG	12	88	891
2014	SG-04	11	89	476
2014	SG-05	12	88	225
2014	SG-06	8	92	87
2014	SG-07	37	63	38

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	SG	50	126
2017	SG-04	50	58
2017	SG-05	55	44
2017	SG-06	41	15
2014	SG	45	107
2014	SG-04	55	51
2014	SG-05	46	27
2014	SG-07	46	13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	SG	69	126
2017	SG-04	76	58
2017	SG-05	65	44
2017	SG-06	59	15
2014	SG	65	107
2014	SG-04	57	51
2014	SG-05	77	27
2014	SG-07	69	13

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	SG	7	126
2014	SG	8	107
2014	SG-05	0	27

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	SG	126
2017	SG-04	58
2017	SG-05	44
2017	SG-06	15
2014	SG	107
2014	SG-04	51
2014	SG-05	27
2014	SG-07	13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	SG	6	126
2017	SG-06	0	15
2014	SG	0	107
2014	SG-04	0	51
2014	SG-05	0	27
2014	SG-07	0	13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	SG	14	126
2017	SG-04	14	58
2017	SG-05	16	44
2014	SG	10	107
2014	SG-04	14	51

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	SG	5	126
2017	SG-06	0	15
2014	SG	5	107

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	SG	39	126
2017	SG-04	37	58
2017	SG-05	41	44
2017	SG-06	33	15
2014	SG	37	108
2014	SG-04	39	51
2014	SG-05	46	27
2014	SG-07	50	14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	SG	39	126
2017	SG-04	38	58
2017	SG-05	36	44
2017	SG-06	46	15
2014	SG	44	108
2014	SG-04	45	51
2014	SG-05	40	27
2014	SG-07	57	14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	SG	39	126
2017	SG-04	40	58
2017	SG-05	37	44
2017	SG-06	33	15
2014	SG	40	108
2014	SG-04	35	51
2014	SG-05	47	27
2014	SG-07	50	14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	SG	39	126
2017	SG-04	39	58
2017	SG-05	43	44
2014	SG	32	108
2014	SG-04	31	51
2014	SG-05	37	27
2014	SG-07	36	14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	SG	25	126
2017	SG-04	26	58
2017	SG-05	32	44
2014	SG	30	108
2014	SG-04	24	51
2014	SG-05	37	27
2014	SG-07	43	14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	SG	49	126
2017	SG-04	53	58
2017	SG-05	46	44
2017	SG-06	41	15
2014	SG	56	108
2014	SG-04	51	51
2014	SG-05	59	27
2014	SG-07	65	14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	SG	29	126
2017	SG-04	26	58
2017	SG-05	21	44
2017	SG-06	47	15
2014	SG	29	108
2014	SG-04	27	51
2014	SG-05	34	27

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	SG-05	44
2017	SG-06	15
2014	SG-04	51
2014	SG-07	14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	SG	5	126
2017	SG-06	0	15
2014	SG	5	108
2014	SG-05	0	27

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	SG	16	126
2017	SG-04	13	58
2017	SG-05	15	44
2014	SG	13	108
2014	SG-04	10	51

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	SG	48	126
2017	SG-04	53	58
2017	SG-05	43	44
2017	SG-06	38	15
2014	SG	38	108
2014	SG-04	37	51
2014	SG-05	48	27
2014	SG-07	50	14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	SG	27	126
2017	SG-04	27	58
2017	SG-05	23	44
2017	SG-06	33	15
2014	SG	22	108
2014	SG-04	17	51
2014	SG-05	34	27

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	SG	14	126
2017	SG-04	14	58
2017	SG-05	18	44
2014	SG	5	108

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	SG	47	126
2017	SG-04	44	58
2017	SG-05	49	44
2017	SG-06	60	15
2014	SG	47	108
2014	SG-04	51	51
2014	SG-05	44	27
2014	SG-07	43	14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	SG	23	126
2017	SG-04	26	58
2017	SG-05	19	44
2014	SG	19	108
2014	SG-04	12	51
2014	SG-05	26	27

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	SG	7	126
2014	SG	12	108

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	SG	18	126
2017	SG-04	19	58
2017	SG-05	18	44
2014	SG	11	108
2014	SG-05	22	27

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	SG	12	126
2017	SG-05	14	44
2014	SG-07	0	14

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	SG	7	126
2014	SG	4	108
2014	SG-04	0	51

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	SG	16	126
2017	SG-04	12	58
2017	SG-05	23	44
2014	SG	11	108
2014	SG-04	12	51

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	SG	14	126
2017	SG-04	16	58
2017	SG-05	18	44
2014	SG	7	108
2014	SG-05	0	27

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	SG	23	126
2017	SG-04	27	58
2017	SG-05	16	44
2014	SG	38	108
2014	SG-04	41	51
2014	SG-05	34	27
2014	SG-07	35	14

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	SG	10	117
2017	SG-04	16	55
2014	SG-07	0	13

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	SG	25	117
2017	SG-04	29	55
2017	SG-05	22	40
2014	SG	22	103
2014	SG-04	25	51
2014	SG-05	20	25

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	SG	9	117
2017	SG-04	13	55
2017	SG-06	0	14
2014	SG	8	103
2014	SG-04	10	51
2014	SG-07	0	13

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	SG	9	117
2017	SG-04	11	55
2017	SG-06	0	14
2014	SG	5	103

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	SG	7	117
2017	SG-06	0	14
2014	SG	5	103
2014	SG-05	0	25

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	SG	10	117
2017	SG-04	11	55
2014	SG	12	103
2014	SG-04	10	51

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	SG	17	117
2017	SG-04	15	55
2017	SG-05	22	40
2014	SG	7	103

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	SG	15	117
2017	SG-04	18	55
2014	SG	11	103
2014	SG-04	12	51

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	SG	11	117
2017	SG-04	11	55
2017	SG-05	15	40
2017	SG-06	0	14
2014	SG	12	103
2014	SG-04	17	51
2014	SG-07	0	13

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	SG	23	117
2017	SG-04	24	55
2017	SG-05	22	40
2014	SG	29	103
2014	SG-04	27	51
2014	SG-05	28	25
2014	SG-07	46	13

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	SG	7	117
2017	SG-04	9	55
2017	SG-06	0	14
2014	SG	12	103
2014	SG-04	12	51

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	SG	43	117
2017	SG-04	47	55
2017	SG-05	29	40
2017	SG-06	64	14
2014	SG	48	103
2014	SG-04	51	51
2014	SG-05	51	25
2014	SG-07	54	13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	SG-05	40
2017	SG-06	14
2014	SG-05	25

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	SG	54	117
2017	SG-04	54	55
2017	SG-05	49	40
2017	SG-06	57	14
2014	SG	54	103
2014	SG-04	61	51
2014	SG-05	52	25
2014	SG-07	47	13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	SG-06	0	14

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	SG	15	117
2017	SG-04	13	55
2017	SG-06	36	14
2014	SG	14	103
2014	SG-04	12	51

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SG	95	5	127
2017	SG-04	95	5	58
2017	SG-05	93	7	45
2017	SG-06	100	0	15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	12	15	15	5	5	40	8	52	19	917
2017	SG-02	5	32	22	0	11	24	5	53	15	18
2017	SG-03	26	4	12	8	0	39	12	61	16	26
2017	SG-04	12	12	15	3	4	45	10	53	15	490
2017	SG-05	10	15	14	8	7	38	7	47	28	238
2017	SG-06	12	23	18	9	2	34	2	55	17	91
2017	SG-07	19	32	16	0	16	16	0	62	19	31
2017	SG-08	40	19	26	0	7	7	0	64	8	15
2014	SG	13	13	15	7	4	38	10	51	21	893
2014	SG-02	16	5	11	11	0	47	11	50	25	19
2014	SG-03	5	10	15	0	10	55	5	38	25	20
2014	SG-04	13	14	14	6	3	39	11	54	17	478
2014	SG-05	11	10	16	8	5	41	9	42	26	225
2014	SG-06	16	17	17	7	7	26	9	52	21	87
2014	SG-07	21	19	8	16	8	29	0	56	33	38
2014	SG-08	32	16	0	8	0	37	8	86	14	13

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	26	33	17	5	4	14	1	70	11	915
2017	SG-02	40	38	5	0	11	5	0	83	12	18
2017	SG-03	39	16	16	4	0	24	0	73	6	25
2017	SG-04	26	30	18	5	3	17	1	68	10	490
2017	SG-05	24	33	17	5	5	13	2	68	12	238
2017	SG-06	21	49	13	8	3	6	0	74	12	90
2017	SG-07	33	37	17	3	3	7	0	75	7	30
2017	SG-08	60	26	7	7	0	0	0	86	7	15
2014	SG	23	31	19	6	3	17	1	66	11	893
2014	SG-02	16	36	21	0	0	26	0	71	0	19
2014	SG-03	25	25	5	5	5	35	0	77	15	20
2014	SG-04	23	31	18	5	3	17	1	67	11	478
2014	SG-05	22	28	21	5	4	18	2	62	12	225
2014	SG-06	28	36	19	5	3	8	1	70	9	87
2014	SG-07	32	29	16	16	3	6	0	64	19	38
2014	SG-08	48	23	23	0	0	6	0	76	0	13
2011	SG	29	33	17	6	2	13	0	71	10	865
2011	SG-02	37	31	11	5	5	11	0	76	12	19
2011	SG-03	29	29	18	5	2	16	0	69	9	38
2011	SG-04	27	32	17	5	3	16	0	71	9	468
2011	SG-05	31	32	17	10	2	8	0	69	13	206
2011	SG-06	27	36	19	3	3	11	0	71	7	89
2011	SG-07	26	37	18	7	0	12	0	71	8	27
2011	SG-08	35	50	15	0	0	0	0	85	0	14

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	28	54	8	7	2	1	0	83	9	915
2017	SG-02	24	27	33	11	5	0	0	51	17	18
2017	SG-03	27	43	12	8	12	0	0	69	19	26
2017	SG-04	24	54	11	8	2	1	0	78	11	488
2017	SG-05	31	58	5	6	0	0	0	89	6	237
2017	SG-06	34	58	3	1	3	0	0	92	5	91
2017	SG-07	39	54	0	3	0	0	3	97	3	31
2017	SG-08	53	40	7	0	0	0	0	93	0	15
2014	SG	26	55	10	6	1	1	0	83	7	892
2014	SG-02	0	59	11	15	11	0	5	62	27	19
2014	SG-03	10	50	20	10	5	5	0	63	16	20
2014	SG-04	26	55	11	6	1	1	0	82	7	477
2014	SG-05	21	58	12	7	1	1	0	80	8	225
2014	SG-06	41	52	2	3	1	0	0	93	5	87
2014	SG-07	50	47	3	0	0	0	0	97	0	38
2014	SG-08	45	55	0	0	0	0	0	100	0	13
2011	SG	22	59	10	6	2	1	0	82	8	864
2011	SG-02	11	63	5	5	11	0	5	78	17	19
2011	SG-03	29	40	18	11	2	0	0	68	13	38
2011	SG-04	18	61	11	6	2	1	0	80	9	468
2011	SG-05	19	63	9	8	0	0	0	83	8	205
2011	SG-06	36	57	6	1	0	0	0	93	1	89
2011	SG-07	64	25	4	4	4	0	0	89	7	27
2011	SG-08	15	57	7	6	0	0	16	84	8	14
2008	SG	20	57	10	8	3	1	1	79	11	731
2008	SG-02	0	51	12	31	6	0	0	51	37	16
2008	SG-03	27	37	15	11	6	2	2	67	18	60
2008	SG-04	15	59	12	8	4	2	0	76	12	372
2008	SG-05	22	62	7	8	1	1	0	84	9	154
2008	SG-06	34	55	7	2	1	0	0	90	4	77
2008	SG-07	34	56	7	0	3	0	0	90	3	30

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	7	24	20	11	8	25	5	44	27	915
2017	SG-02	11	29	5	5	22	22	5	55	38	18
2017	SG-03	11	16	35	4	0	31	4	41	6	26
2017	SG-04	7	25	18	13	9	25	3	43	31	490
2017	SG-05	7	24	18	9	7	29	7	48	24	237
2017	SG-06	9	17	26	13	9	20	7	35	29	91
2017	SG-07	6	19	35	0	7	26	7	38	10	31
2017	SG-08	7	57	29	0	0	0	7	69	0	14
2014	SG	7	24	22	8	4	27	7	47	19	892
2014	SG-02	0	27	21	4	6	37	5	46	17	19
2014	SG-03	0	10	10	15	5	40	20	24	51	20
2014	SG-04	9	26	23	8	4	24	7	49	17	477
2014	SG-05	5	23	22	8	2	31	9	47	17	225
2014	SG-06	6	26	23	11	8	22	4	42	26	87
2014	SG-07	13	13	21	5	5	40	3	46	18	38
2014	SG-08	8	16	16	0	8	39	14	51	16	13
2011	SG	6	22	25	8	4	30	6	44	18	865
2011	SG-02	5	26	11	5	0	42	11	67	10	19
2011	SG-03	8	11	32	5	2	34	8	33	13	38
2011	SG-04	7	21	24	9	4	30	5	43	20	470
2011	SG-05	4	22	25	5	4	33	8	44	14	206
2011	SG-06	7	29	26	8	3	25	1	49	15	87
2011	SG-07	7	15	29	7	4	30	7	35	18	27
2011	SG-08	0	30	28	6	0	36	0	46	10	14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	40	34	12	5	3	6	1	80	8	917
2017	SG-02	40	32	17	0	0	5	5	81	0	18
2017	SG-03	41	24	8	4	0	23	0	85	6	26
2017	SG-04	37	33	14	6	3	6	1	75	10	489
2017	SG-05	43	38	9	4	1	5	0	85	6	238
2017	SG-06	48	30	12	2	2	6	0	83	5	91
2017	SG-07	42	42	3	0	3	7	3	93	4	31
2017	SG-08	47	33	14	0	0	0	6	85	0	15
2014	SG	42	37	9	3	1	8	1	86	4	893
2014	SG-02	27	36	5	5	0	21	5	86	7	19
2014	SG-03	46	25	20	0	0	10	0	78	0	20
2014	SG-04	42	38	8	3	1	7	1	87	5	478
2014	SG-05	38	40	11	3	1	7	0	84	4	225
2014	SG-06	47	36	6	3	0	8	0	90	3	87
2014	SG-07	53	21	8	8	3	8	0	80	11	38
2014	SG-08	39	23	0	0	0	21	16	100	0	13
2011	SG	41	34	10	4	1	9	1	83	6	866
2011	SG-02	26	37	11	5	5	11	5	75	13	19
2011	SG-03	47	26	10	0	0	16	0	88	0	38
2011	SG-04	39	35	12	5	0	9	0	82	6	469
2011	SG-05	41	34	10	5	1	9	1	82	7	206
2011	SG-06	49	35	6	2	2	6	0	89	5	89
2011	SG-07	56	22	4	7	0	11	0	88	8	27
2011	SG-08	36	34	0	0	0	15	16	100	0	14
2008	SG	36	39	11	4	1	8	1	83	5	730
2008	SG-02	62	19	6	0	0	13	0	93	0	16
2008	SG-03	49	25	7	0	0	18	2	91	0	60
2008	SG-04	34	37	11	6	2	9	0	79	8	371
2008	SG-05	36	43	12	2	1	6	1	84	3	154
2008	SG-06	32	55	8	3	0	2	0	89	3	77
2008	SG-07	40	26	24	0	0	10	0	74	0	30

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	24	31	14	9	10	11	1	63	22	916
2017	SG-02	13	38	5	17	11	11	5	61	33	18
2017	SG-03	37	16	12	8	0	27	0	73	11	26
2017	SG-04	19	27	15	10	14	14	0	54	28	489
2017	SG-05	27	40	11	7	6	9	0	73	14	238
2017	SG-06	28	36	19	11	3	4	0	66	14	90
2017	SG-07	38	39	3	7	10	0	3	80	17	31
2017	SG-08	54	13	14	7	0	0	12	76	8	15
2014	SG	29	35	12	5	2	16	1	77	8	893
2014	SG-02	16	16	16	0	0	47	5	67	0	19
2014	SG-03	35	30	15	0	0	20	0	81	0	20
2014	SG-04	28	36	12	4	2	17	1	77	8	478
2014	SG-05	26	39	12	6	2	14	0	77	9	225
2014	SG-06	42	34	8	7	0	9	0	84	7	87
2014	SG-07	42	16	13	13	3	13	0	67	18	38
2014	SG-08	39	31	0	8	0	14	8	90	10	13
2011	SG	30	33	16	4	2	14	0	75	7	861
2011	SG-02	26	15	16	0	5	32	5	66	8	19
2011	SG-03	35	29	16	0	0	21	0	80	0	38
2011	SG-04	28	35	15	4	2	16	0	74	8	467
2011	SG-05	29	34	20	5	0	11	0	71	7	204
2011	SG-06	41	32	12	2	2	10	0	82	5	88
2011	SG-07	45	29	11	4	0	11	0	83	4	27
2011	SG-08	37	27	13	0	0	7	16	83	0	14
2008	SG	31	34	14	8	3	9	1	73	12	732
2008	SG-02	43	19	6	0	0	32	0	91	0	16
2008	SG-03	41	26	7	3	3	18	2	84	8	60
2008	SG-04	28	36	14	9	4	9	0	71	14	372
2008	SG-05	30	33	19	7	3	8	1	68	11	155
2008	SG-06	35	37	10	9	2	5	1	77	12	77
2008	SG-07	37	36	20	3	0	3	0	75	3	30

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SG	7	93	917
2017	SG-04	7	93	489
2017	SG-05	8	92	238
2017	SG-06	8	92	91
2017	SG-08	0	100	15
2014	SG	6	94	890
2014	SG-02	0	100	19
2014	SG-04	6	94	475
2014	SG-05	7	93	225
2014	SG-07	16	84	38
2014	SG-08	0	100	13

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	SG	32	67
2017	SG-04	31	33
2017	SG-05	37	19
2014	SG	34	50
2014	SG-04	45	22

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	SG	90	67
2017	SG-04	85	33
2017	SG-05	95	19
2014	SG	80	50
2014	SG-04	73	22
2014	SG-05	87	16

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	SG-05	19
2014	SG	50
2014	SG-04	22
2014	SG-05	16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	SG	10	67
2014	SG-04	0	22

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	SG	10	67
2014	SG-05	0	16

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	SG	29	66
2017	SG-04	27	33
2017	SG-05	33	18
2014	SG	16	50
2014	SG-04	21	23

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	SG	40	66
2017	SG-04	42	33
2017	SG-05	33	18
2014	SG	18	50
2014	SG-05	30	16

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	SG	16	66
2017	SG-04	18	33
2014	SG	10	50

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	SG	7	66
2014	SG-05	0	16

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	SG	21	66
2017	SG-04	15	33
2017	SG-05	28	18
2014	SG	34	50
2014	SG-04	31	23

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	SG	29	66
2017	SG-04	22	33
2017	SG-05	45	18
2014	SG	16	50

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	SG	7	66
2014	SG-04	0	23

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	SG	9	66
2014	SG-05	0	16

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	SG	26	66
2017	SG-04	22	33
2017	SG-05	28	18
2014	SG	16	50

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	SG-05	0	18

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	SG	13	66
2017	SG-04	18	33

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	SG	66
2017	SG-04	33
2017	SG-05	18
2014	SG	50
2014	SG-04	23
2014	SG-05	16

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	SG	15	66
2017	SG-04	21	33
2014	SG	32	50
2014	SG-04	26	23

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	SG	27	67
2017	SG-04	36	33
2017	SG-05	27	19
2014	SG	20	50
2014	SG-04	23	22

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	SG	15	67
2017	SG-04	21	33

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	SG	7	67
2017	SG-05	0	19
2014	SG	0	50
2014	SG-04	0	22
2014	SG-05	0	16

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	SG	55	67
2017	SG-04	46	33
2017	SG-05	58	19
2014	SG	62	50
2014	SG-04	64	22
2014	SG-05	69	16

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	SG-05	0	19

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	SG	15	62
2014	SG	17	49
2014	SG-04	23	22

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	SG-05	19
2014	SG	49
2014	SG-04	22
2014	SG-05	16

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	SG	62
2017	SG-04	29
2017	SG-05	19
2014	SG	49
2014	SG-04	22
2014	SG-05	16

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	SG-05	19
2014	SG	49
2014	SG-04	22
2014	SG-05	16

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	SG-05	0	19

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	SG	10	62
2014	SG-05	0	16

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	SG	13	62

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	SG	10	62
2014	SG-05	0	16

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	SG	33	62
2017	SG-04	35	29
2017	SG-05	32	19
2014	SG	31	49
2014	SG-04	50	22
2014	SG-05	0	16

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	SG	10	62
2014	SG-05	0	16

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	SG	52	62
2017	SG-04	52	29
2017	SG-05	62	19
2014	SG	53	49
2014	SG-04	63	22
2014	SG-05	43	16

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	SG	66	62
2017	SG-04	69	29
2017	SG-05	63	19
2014	SG	70	49
2014	SG-04	82	22
2014	SG-05	70	16

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	SG	62
2017	SG-04	29
2017	SG-05	19

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	SG	16	62
2017	SG-04	17	29

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SG	92	8	67
2017	SG-04	97	3	33
2017	SG-05	84	16	19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	12	14	15	2	3	44	8	57	11	917
2017	SG-02	13	32	11	6	5	27	5	67	17	18
2017	SG-03	26	4	15	0	4	39	12	61	9	26
2017	SG-04	11	13	15	2	3	48	9	55	10	489
2017	SG-05	11	13	14	3	4	46	9	53	16	238
2017	SG-06	13	23	23	1	0	36	3	60	2	91
2017	SG-07	16	19	16	7	0	36	7	61	11	31
2017	SG-08	40	19	14	7	0	20	0	74	9	15
2014	SG	12	13	15	3	2	45	11	55	10	893
2014	SG-02	16	11	11	0	0	58	5	71	0	19
2014	SG-03	0	15	10	5	0	55	15	49	16	20
2014	SG-04	12	13	14	3	1	46	12	57	10	478
2014	SG-05	10	11	20	2	3	44	11	46	11	225
2014	SG-06	14	17	16	1	1	44	7	63	5	87
2014	SG-07	21	16	16	3	5	35	5	61	13	38
2014	SG-08	32	16	0	0	0	45	8	100	0	13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	28	31	16	3	3	17	2	73	6	915
2017	SG-02	29	43	11	0	5	11	0	82	6	18
2017	SG-03	45	12	16	0	4	19	4	75	5	26
2017	SG-04	27	30	16	3	2	20	2	73	6	489
2017	SG-05	27	31	16	2	5	16	2	72	8	237
2017	SG-06	25	43	18	2	0	12	0	78	2	91
2017	SG-07	40	31	19	7	0	3	0	73	7	30
2017	SG-08	60	19	14	0	7	0	0	79	7	15
2014	SG	26	31	15	4	1	21	2	74	7	892
2014	SG-02	27	27	5	0	0	41	0	91	0	19
2014	SG-03	15	35	5	5	0	35	5	83	8	20
2014	SG-04	26	31	15	3	2	22	2	74	6	477
2014	SG-05	24	32	18	4	1	19	2	71	7	225
2014	SG-06	32	33	16	2	0	15	2	78	3	87
2014	SG-07	37	24	13	8	3	16	0	72	13	38
2014	SG-08	47	16	8	8	0	21	0	81	10	13
2011	SG	34	35	14	3	1	13	0	79	5	865
2011	SG-02	42	37	5	0	5	11	0	88	6	19
2011	SG-03	29	34	13	2	5	14	2	76	9	38
2011	SG-04	32	34	15	3	1	15	0	78	4	468
2011	SG-05	38	32	14	5	1	10	0	78	7	205
2011	SG-06	33	40	13	3	1	10	0	81	5	90
2011	SG-07	37	40	7	0	7	8	0	84	8	27
2011	SG-08	29	50	7	0	0	15	0	92	0	14

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	15	24	22	14	23	0	2	39	38	917
2017	SG-02	6	18	22	16	38	0	0	24	55	18
2017	SG-03	12	26	28	8	19	4	4	41	29	26
2017	SG-04	16	24	22	14	22	0	1	41	36	489
2017	SG-05	15	24	24	16	20	0	1	39	36	238
2017	SG-06	13	25	22	17	23	0	0	38	40	91
2017	SG-07	3	26	16	19	36	0	0	29	55	31
2017	SG-08	34	7	13	6	25	0	14	48	37	15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	11	24	30	21	13	0	1	36	34	916
2017	SG-02	16	23	38	5	17	0	0	40	22	18
2017	SG-03	19	30	28	8	8	4	4	53	17	26
2017	SG-04	13	26	30	18	13	0	1	39	30	489
2017	SG-05	8	23	31	24	13	0	1	32	37	237
2017	SG-06	10	18	30	28	15	0	0	28	42	91
2017	SG-07	6	16	10	39	30	0	0	22	68	31
2017	SG-08	13	13	41	26	6	0	0	26	32	15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	18	30	25	15	11	1	2	48	26	916
2017	SG-02	22	34	16	6	16	0	5	59	23	18
2017	SG-03	26	34	20	0	12	4	4	66	12	26
2017	SG-04	20	30	24	14	9	0	2	51	24	488
2017	SG-05	16	29	24	18	11	1	1	45	30	238
2017	SG-06	15	32	30	13	10	0	0	47	24	91
2017	SG-07	6	16	36	19	23	0	0	22	42	31
2017	SG-08	20	13	33	27	0	6	0	36	29	15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	25	19	23	16	12	1	3	46	29	916
2017	SG-02	11	18	27	27	17	0	0	29	44	18
2017	SG-03	30	23	19	16	8	4	0	55	24	26
2017	SG-04	32	21	18	13	10	2	4	57	24	489
2017	SG-05	18	16	28	21	13	1	3	35	36	237
2017	SG-06	15	21	36	17	11	0	0	35	29	91
2017	SG-07	9	7	33	22	26	3	0	16	50	31
2017	SG-08	12	14	41	19	13	0	0	26	33	15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	35	26	18	6	5	1	9	68	12	917
2017	SG-02	35	27	33	0	0	0	5	65	0	18
2017	SG-03	31	23	12	8	8	8	11	67	19	26
2017	SG-04	42	24	16	4	4	0	9	73	9	489
2017	SG-05	31	27	19	8	6	1	9	63	16	238
2017	SG-06	23	34	21	6	6	1	8	64	12	91
2017	SG-07	9	20	33	9	23	0	7	30	35	31
2017	SG-08	33	13	27	13	6	0	7	50	21	15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	28	30	20	12	9	0	58	21	914
2017	SG-02	33	29	11	16	11	0	62	28	18
2017	SG-03	38	27	19	8	8	0	65	15	26
2017	SG-04	32	30	19	9	9	0	62	19	489
2017	SG-05	21	32	24	13	9	1	54	22	235
2017	SG-06	20	35	21	15	9	0	55	24	91
2017	SG-07	12	16	26	33	13	0	28	46	31
2017	SG-08	27	47	7	6	12	0	75	19	15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	22	33	24	12	8	1	1	56	20	913
2017	SG-02	22	45	11	17	5	0	0	67	22	18
2017	SG-03	38	31	8	8	8	8	0	75	17	26
2017	SG-04	23	31	25	12	6	0	2	55	19	488
2017	SG-05	22	35	21	12	9	0	0	57	21	235
2017	SG-06	15	34	31	12	8	0	0	49	20	91
2017	SG-07	3	45	32	7	13	0	0	48	20	31
2017	SG-08	54	20	6	20	0	0	0	74	20	15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	19	31	24	14	9	0	2	52	24	914
2017	SG-02	22	34	22	11	11	0	0	56	22	18
2017	SG-03	38	34	16	8	4	0	0	72	12	26
2017	SG-04	24	28	23	14	8	0	3	54	23	489
2017	SG-05	12	36	23	18	10	1	0	48	29	235
2017	SG-06	10	39	28	11	11	0	0	49	22	91
2017	SG-07	3	29	46	10	13	0	0	32	23	31
2017	SG-08	34	19	26	20	0	0	0	54	20	15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	30	33	17	9	8	0	2	65	17	912
2017	SG-02	27	45	11	5	11	0	0	72	16	18
2017	SG-03	43	28	13	8	8	0	0	71	16	25
2017	SG-04	34	32	16	8	6	0	3	69	15	488
2017	SG-05	24	31	21	12	10	1	1	56	22	235
2017	SG-06	21	40	17	10	12	0	0	60	22	91
2017	SG-07	22	42	20	13	3	0	0	64	16	31
2017	SG-08	32	41	6	20	0	0	0	74	20	15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	27	30	21	13	6	1	2	59	19	912
2017	SG-02	33	27	18	5	17	0	0	60	22	18
2017	SG-03	57	27	12	0	4	0	0	84	4	26
2017	SG-04	27	34	20	12	5	1	3	62	17	488
2017	SG-05	27	23	25	13	8	3	1	52	22	235
2017	SG-06	16	31	26	17	9	0	0	47	26	91
2017	SG-07	23	33	14	27	3	0	0	56	31	30
2017	SG-08	54	7	26	12	0	0	0	61	12	15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	50	25	13	7	3	2	77	10	914
2017	SG-02	44	27	18	11	0	0	71	11	18
2017	SG-03	57	23	8	4	4	4	84	8	26
2017	SG-04	50	26	13	5	3	2	78	8	490
2017	SG-05	49	24	13	9	2	3	75	11	235
2017	SG-06	48	24	17	10	1	0	72	11	91
2017	SG-07	48	22	16	10	0	3	73	10	31
2017	SG-08	57	22	7	13	0	0	79	13	14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	72	13	5	3	3	1	3	89	6	918
2017	SG-02	62	21	6	0	11	0	0	83	11	18
2017	SG-03	69	15	8	0	4	0	4	88	4	26
2017	SG-04	73	11	5	4	2	1	4	89	7	490
2017	SG-05	71	15	5	4	3	0	3	88	6	238
2017	SG-06	66	22	6	2	1	1	2	91	3	91
2017	SG-07	71	13	3	3	7	0	3	87	10	31
2017	SG-08	94	6	0	0	0	0	0	100	0	15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	60	24	8	3	2	2	87	5	916
2017	SG-02	35	32	22	5	5	0	67	11	18
2017	SG-03	61	16	8	4	8	4	80	12	26
2017	SG-04	64	20	8	3	2	3	87	5	489
2017	SG-05	55	30	10	2	2	2	86	3	238
2017	SG-06	54	35	4	3	2	1	90	6	91
2017	SG-07	66	20	7	3	3	0	86	7	30
2017	SG-08	61	39	0	0	0	0	100	0	15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	60	19	8	5	5	1	2	81	11	915
2017	SG-02	57	21	5	6	11	0	0	78	17	18
2017	SG-03	73	12	4	0	8	0	4	88	8	26
2017	SG-04	62	17	7	5	5	1	2	81	11	487
2017	SG-05	59	19	10	6	3	1	2	80	10	238
2017	SG-06	55	26	9	4	6	0	1	81	10	91
2017	SG-07	54	20	13	6	7	0	0	74	13	31
2017	SG-08	33	40	7	20	0	0	0	73	20	15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	49	10	4	3	1	33	89	5	916
2017	SG-02	38	16	6	0	5	35	83	8	18
2017	SG-03	76	12	0	0	0	12	100	0	25
2017	SG-04	50	5	1	0	0	42	96	1	490
2017	SG-05	49	12	4	2	0	33	92	3	238
2017	SG-06	41	24	15	13	1	6	69	16	90
2017	SG-07	35	26	10	16	3	9	68	22	31
2017	SG-08	40	39	7	13	0	0	80	13	15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	57	24	10	3	2	0	5	85	5	912
2017	SG-02	22	33	22	13	5	0	5	58	19	18
2017	SG-03	72	12	8	0	0	0	9	91	0	25
2017	SG-04	56	24	10	3	2	0	5	85	5	487
2017	SG-05	59	24	9	3	1	0	4	86	4	237
2017	SG-06	60	23	9	1	2	0	4	87	4	90
2017	SG-07	61	26	10	0	0	3	0	90	0	31
2017	SG-08	67	26	7	0	0	0	0	93	0	15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	65	18	6	3	4	1	4	87	7	917
2017	SG-02	16	43	11	5	24	0	0	60	29	18
2017	SG-03	61	16	7	4	4	4	4	83	9	25
2017	SG-04	60	18	7	4	5	1	5	83	10	490
2017	SG-05	71	16	5	0	2	1	4	92	3	238
2017	SG-06	75	20	1	0	2	0	2	97	2	91
2017	SG-07	71	23	0	0	0	7	0	100	0	31
2017	SG-08	94	0	0	6	0	0	0	94	6	15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	49	28	14	3	2	1	3	81	5	918
2017	SG-02	22	45	17	0	5	0	11	75	6	18
2017	SG-03	64	24	4	0	4	0	4	92	4	26
2017	SG-04	45	30	15	4	2	1	4	78	6	490
2017	SG-05	49	27	15	3	1	1	3	80	5	238
2017	SG-06	60	27	10	2	1	0	0	87	3	91
2017	SG-07	68	26	3	0	3	0	0	93	3	31
2017	SG-08	81	6	6	6	0	0	0	88	6	15

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	10	30	38	16	5	0	40	21	915
2017	SG-02	5	40	32	17	5	0	46	22	18
2017	SG-03	19	47	23	8	4	0	66	12	26
2017	SG-04	11	34	35	14	6	0	45	20	487
2017	SG-05	8	26	47	16	3	0	34	19	238
2017	SG-06	11	17	45	22	5	0	28	27	91
2017	SG-07	6	16	30	33	16	0	22	49	31
2017	SG-08	0	54	20	19	0	6	58	21	15

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	9	17	40	24	9	0	33	26	918
2017	SG-02	17	5	32	33	13	0	46	22	18
2017	SG-03	8	8	31	38	15	0	54	16	26
2017	SG-04	8	15	38	27	11	0	38	23	490
2017	SG-05	9	18	44	21	8	0	29	27	238
2017	SG-06	9	23	45	16	6	0	23	32	91
2017	SG-07	13	46	36	3	3	0	6	59	31
2017	SG-08	6	7	60	21	0	6	22	14	15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	25	45	15	7	6	2	72	13	918
2017	SG-02	27	56	5	5	5	0	84	11	18
2017	SG-03	20	31	23	12	0	15	59	14	26
2017	SG-04	24	43	15	8	7	2	69	15	490
2017	SG-05	26	44	19	4	6	1	71	10	238
2017	SG-06	26	53	11	9	2	0	78	11	91
2017	SG-07	39	52	0	7	3	0	90	10	31
2017	SG-08	33	60	7	0	0	0	93	0	15

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	17	43	16	13	8	2	0	61	22	916
2017	SG-02	16	51	11	5	16	0	0	67	22	18
2017	SG-03	19	42	31	4	4	0	0	61	8	26
2017	SG-04	20	39	17	13	8	2	0	61	22	489
2017	SG-05	11	48	16	13	8	3	0	62	22	238
2017	SG-06	11	47	14	22	7	0	0	58	28	90
2017	SG-07	9	45	7	23	13	0	3	56	37	31
2017	SG-08	34	25	27	0	7	0	6	64	7	15

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SG	18	82	917
2017	SG-02	28	72	18
2017	SG-03	28	72	25
2017	SG-04	18	82	490
2017	SG-05	15	85	238
2017	SG-06	21	79	91
2017	SG-07	16	84	31
2014	SG	14	86	888
2014	SG-04	15	85	477
2014	SG-05	15	85	222
2014	SG-06	16	84	87

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SG	83	17	163
2017	SG-04	79	21	86
2017	SG-05	95	5	36
2017	SG-06	85	15	19
2014	SG	82	18	127
2014	SG-04	86	14	71
2014	SG-05	79	21	33
2014	SG-06	71	29	14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	42	35	9	10	3	1	1	78	13	135
2017	SG-04	43	34	5	15	1	2	2	79	16	68
2017	SG-05	42	41	8	3	6	0	0	83	9	34
2017	SG-06	50	32	18	0	0	0	0	82	0	16
2014	SG	54	31	8	5	1	0	2	86	6	104
2014	SG-04	49	36	10	5	0	0	0	85	5	61
2014	SG-05	61	23	4	8	0	0	4	88	8	26
2014	SG-06	70	30	0	0	0	0	0	100	0	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	17	24	23	14	17	5	0	18	82	917
2017	SG-02	14	23	23	17	23	0	0	14	86	17
2017	SG-03	31	19	19	12	15	0	4	32	68	26
2017	SG-04	19	23	21	13	18	6	0	20	80	490
2017	SG-05	13	25	26	16	14	6	0	14	86	238
2017	SG-06	9	33	27	13	17	2	0	9	91	91
2017	SG-07	16	19	26	16	16	6	0	17	83	31
2017	SG-08	39	27	21	6	0	7	0	42	58	15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	SG	20	705
2017	SG-02	54	15
2017	SG-03	29	17
2017	SG-04	21	362
2017	SG-05	17	191
2017	SG-06	19	81
2017	SG-07	8	24

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	SG	46	705
2017	SG-02	73	15
2017	SG-03	54	17
2017	SG-04	48	362
2017	SG-05	42	191
2017	SG-06	36	81
2017	SG-07	55	24

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	SG	23	705
2017	SG-02	40	15
2017	SG-03	30	17
2017	SG-04	23	362
2017	SG-05	21	191
2017	SG-06	21	81
2017	SG-07	25	24

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	SG	40	705
2017	SG-02	33	15
2017	SG-03	30	17
2017	SG-04	33	362
2017	SG-05	44	191
2017	SG-06	53	81
2017	SG-07	54	24

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	SG	9	705
2017	SG-02	13	15
2017	SG-03	0	17
2017	SG-04	8	362
2017	SG-05	14	191
2017	SG-06	4	81
2017	SG-07	4	24

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	SG	47	705
2017	SG-02	40	15
2017	SG-03	47	17
2017	SG-04	48	362
2017	SG-05	45	191
2017	SG-06	40	81
2017	SG-07	50	24

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	SG	3	44	23	11	5	14	693
2017	SG-02	0	53	20	13	7	7	15
2017	SG-03	0	52	25	6	6	12	17
2017	SG-04	3	44	24	10	6	14	357
2017	SG-05	5	43	22	11	5	13	186
2017	SG-06	4	50	27	7	3	10	79
2017	SG-07	0	33	21	16	4	25	24

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	9	18	18	20	25	3	8	30	50	706
2017	SG-02	13	26	13	20	27	0	0	40	47	15
2017	SG-03	13	29	12	12	18	12	6	50	36	17
2017	SG-04	10	20	17	17	26	2	8	33	48	362
2017	SG-05	8	18	19	21	21	4	8	30	49	192
2017	SG-06	6	13	17	27	27	2	7	21	60	81
2017	SG-07	4	0	24	13	46	4	8	5	67	24

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SG	2	8	12	18	50	3	7	12	76	704
2017	SG-02	0	6	0	20	74	0	0	6	94	15
2017	SG-03	0	17	18	13	41	12	0	19	61	17
2017	SG-04	2	9	11	17	51	2	7	12	75	361
2017	SG-05	3	9	13	21	44	3	8	13	72	191
2017	SG-06	3	5	10	23	50	1	9	9	81	81
2017	SG-07	4	0	8	13	67	4	4	5	87	24

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - SG

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me