2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - SE

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	22	50	6	15	6	0	73	21	707
2017	SE-01	25	55	1	12	7	0	80	19	61
2017	SE-02	23	52	6	13	7	0	74	20	262
2017	SE-03	21	51	7	16	5	0	72	21	166
2017	SE-04	22	46	9	20	2	0	69	23	126
2017	SE-05	31	48	2	10	8	0	79	19	50
2014	SE	21	45	8	18	9	0	66	26	744
2014	SE-01	34	27	13	18	7	0	62	25	31
2014	SE-02	21	45	9	16	10	0	65	26	255
2014	SE-03	17	49	6	22	5	0	66	28	221
2014	SE-04	20	45	8	16	11	0	65	27	146
2014	SE-05	26	43	8	13	11	0	69	24	54
2011	SE	20	48	6	16	9	0	68	26	898
2011	SE-01	35	46	3	13	2	0	82	15	55
2011	SE-02	19	52	6	15	9	0	70	24	337
2011	SE-03	20	46	8	18	9	0	66	27	267
2011	SE-04	18	45	5	19	13	1	63	32	154
2011	SE-05	15	45	10	13	18	0	60	30	67
2008	SE	19	42	5	21	12	0	61	34	763
2008	SE-01	22	43	10	18	6	0	66	24	43
2008	SE-02	24	43	4	17	12	1	68	28	270
2008	SE-03	14	42	5	24	15	0	56	39	191
2008	SE-04	14	41	6	23	15	0	56	38	125
2008	SE-05	20	35	6	26	13	0	55	39	54

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	63	23	6	3	1	1	3	89	4	705
2017	SE-01	73	21	1	3	0	0	2	95	3	61
2017	SE-02	61	23	8	3	1	2	3	88	4	261
2017	SE-03	63	24	6	2	2	1	3	90	4	166
2017	SE-04	61	23	8	2	2	0	3	87	4	126
2017	SE-05	63	17	4	8	2	4	2	85	10	50
2014	SE	63	22	5	4	2	1	3	89	6	744
2014	SE-01	65	25	10	0	0	0	0	90	0	31
2014	SE-02	65	21	5	4	2	1	3	89	6	255
2014	SE-03	61	23	5	5	1	0	5	88	7	221
2014	SE-04	62	23	4	3	3	0	5	89	7	146
2014	SE-05	70	21	5	2	2	0	0	91	4	54
2011	SE	68	18	6	3	1	0	3	89	5	897
2011	SE-01	69	18	6	1	0	0	6	93	1	55
2011	SE-02	70	15	5	4	2	0	3	89	6	336
2011	SE-03	68	20	5	4	0	0	2	90	5	267
2011	SE-04	63	21	9	2	2	1	1	86	4	154
2011	SE-05	67	17	8	5	2	0	1	85	7	67
2008	SE	67	21	6	2	2	0	2	90	4	763
2008	SE-01	72	21	5	0	2	0	0	93	2	43
2008	SE-02	69	21	5	3	1	0	1	91	4	269
2008	SE-03	65	22	6	2	3	0	3	89	5	191
2008	SE-04	68	23	5	1	1	1	2	94	1	126
2008	SE-05	67	18	6	0	7	0	3	87	7	54

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	68	16	5	7	2	0	2	86	9	704
2017	SE-01	70	19	5	5	0	0	2	90	5	61
2017	SE-02	67	15	5	8	4	0	2	83	12	259
2017	SE-03	66	20	5	7	0	1	2	88	7	166
2017	SE-04	73	13	4	6	2	0	1	88	8	126
2017	SE-05	69	10	6	10	4	0	2	80	14	50
2014	SE	65	19	4	7	3	0	3	86	10	744
2014	SE-01	66	24	6	4	0	0	0	90	4	31
2014	SE-02	64	19	4	8	2	0	3	85	10	255
2014	SE-03	65	16	4	8	3	0	4	84	12	221
2014	SE-04	67	18	3	5	4	0	3	88	8	146
2014	SE-05	63	22	5	4	4	0	2	87	7	54
2011	SE	71	12	5	7	3	0	2	84	10	898
2011	SE-01	73	12	10	2	1	0	2	86	4	55
2011	SE-02	66	13	6	9	3	0	2	81	12	337
2011	SE-03	74	13	4	5	2	0	2	89	7	267
2011	SE-04	72	11	7	8	2	0	1	83	10	154
2011	SE-05	78	6	3	11	1	0	1	85	12	67
2008	SE	68	16	4	6	4	0	2	85	10	763
2008	SE-01	79	10	5	4	2	0	0	89	6	43
2008	SE-02	66	18	4	7	4	0	2	86	11	270
2008	SE-03	67	16	4	6	6	0	2	84	12	190
2008	SE-04	71	14	5	4	2	1	2	88	7	126
2008	SE-05	71	9	6	3	9	0	3	82	12	54

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	46	34	6	8	6	0	80	14	707
2017	SE-01	33	43	5	5	13	2	77	18	61
2017	SE-02	46	32	7	9	6	0	78	15	262
2017	SE-03	49	35	4	7	6	0	84	12	166
2017	SE-04	46	37	8	4	5	1	83	9	126
2017	SE-05	67	25	4	4	0	0	92	4	50
2014	SE	47	35	5	7	5	0	82	13	744
2014	SE-01	46	29	6	10	9	0	75	19	31
2014	SE-02	50	33	5	7	5	0	83	12	255
2014	SE-03	45	34	6	9	6	0	79	15	221
2014	SE-04	44	40	5	7	4	0	84	11	146
2014	SE-05	51	36	4	4	5	0	87	9	54
2011	SE	45	36	7	8	5	0	81	12	897
2011	SE-01	64	22	2	9	2	0	86	11	55
2011	SE-02	46	35	7	6	5	1	81	12	338
2011	SE-03	39	41	8	7	4	0	80	12	265
2011	SE-04	44	36	7	9	4	0	81	13	154
2011	SE-05	43	32	7	11	7	0	75	18	67

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	32	40	13	10	2	0	2	74	12	705
2017	SE-01	40	36	15	8	2	0	0	76	9	61
2017	SE-02	29	45	11	12	2	0	1	75	14	262
2017	SE-03	32	36	16	12	2	0	2	70	14	166
2017	SE-04	33	41	15	6	2	0	3	76	8	124
2017	SE-05	42	36	8	8	0	0	6	82	9	50
2014	SE	22	39	16	13	7	0	2	62	21	744
2014	SE-01	39	33	17	6	6	0	0	71	12	31
2014	SE-02	26	37	15	12	9	1	1	64	21	255
2014	SE-03	17	43	15	16	6	1	3	62	22	221
2014	SE-04	18	39	15	15	10	0	4	59	25	146
2014	SE-05	26	34	18	13	5	0	4	62	19	54
2011	SE	28	39	15	8	4	0	6	72	12	894
2011	SE-01	42	39	4	11	0	0	5	85	11	55
2011	SE-02	28	42	15	7	3	0	5	74	10	336
2011	SE-03	25	40	16	8	5	0	6	69	14	265
2011	SE-04	26	35	16	9	5	0	9	67	15	154
2011	SE-05	28	34	14	5	7	0	12	70	14	66
2008	SE	20	43	18	8	4	1	5	67	14	762
2008	SE-01	16	48	22	4	7	0	2	66	11	42
2008	SE-02	24	43	15	10	4	0	4	70	14	270
2008	SE-03	16	44	22	8	3	2	5	64	12	190
2008	SE-04	19	42	21	5	4	1	9	67	10	126
2008	SE-05	19	40	17	7	3	0	15	69	12	54

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	73	22	2	2	0	96	3	706
2017	SE-01	74	19	2	5	0	94	5	61
2017	SE-02	67	28	1	3	1	95	4	262
2017	SE-03	76	22	1	1	0	98	1	165
2017	SE-04	88	9	2	2	0	97	2	126
2017	SE-05	82	16	0	2	0	98	2	50
2014	SE	68	26	2	3	1	94	4	744
2014	SE-01	60	35	3	3	0	94	3	31
2014	SE-02	63	29	2	5	1	92	6	255
2014	SE-03	68	27	3	3	0	95	3	221
2014	SE-04	79	17	1	2	1	96	3	146
2014	SE-05	76	22	0	0	2	98	2	54
2011	SE	69	25	3	2	1	95	3	896
2011	SE-01	72	22	0	2	4	94	6	55
2011	SE-02	60	33	4	2	1	93	3	337
2011	SE-03	75	19	3	2	1	94	3	265
2011	SE-04	72	25	3	1	0	97	1	154
2011	SE-05	87	11	2	0	0	98	0	67
2008	SE	67	27	3	2	1	95	2	764
2008	SE-01	68	28	2	0	2	96	2	43
2008	SE-02	67	27	3	3	1	94	3	270
2008	SE-03	66	31	1	1	1	97	2	191
2008	SE-04	75	23	2	1	0	97	1	126
2008	SE-05	75	23	0	2	0	98	2	54

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	75	21	2	1	1	0	96	2	704
2017	SE-01	70	24	3	2	2	0	93	3	61
2017	SE-02	67	27	2	2	1	0	95	3	262
2017	SE-03	79	19	2	0	0	0	98	0	165
2017	SE-04	88	10	2	0	0	0	98	0	125
2017	SE-05	86	14	0	0	0	0	100	0	49
2014	SE	72	23	2	3	1	0	95	3	743
2014	SE-01	59	33	0	9	0	0	91	9	31
2014	SE-02	67	26	2	3	1	0	94	4	255
2014	SE-03	73	22	2	3	0	0	95	3	220
2014	SE-04	79	18	1	1	1	0	97	2	146
2014	SE-05	79	19	0	0	2	0	98	2	54
2011	SE	80	17	2	1	0	0	97	1	898
2011	SE-01	82	16	0	2	0	0	98	2	55
2011	SE-02	73	23	3	1	0	0	96	1	338
2011	SE-03	82	15	2	1	1	0	97	2	266
2011	SE-04	85	13	2	1	0	0	97	1	154
2011	SE-05	94	6	0	0	0	0	100	0	67
2008	SE	67	29	2	1	0	0	97	1	763
2008	SE-01	61	31	2	3	0	2	95	3	43
2008	SE-02	64	33	2	1	1	0	97	2	270
2008	SE-03	71	26	1	0	0	0	98	1	190
2008	SE-04	75	21	3	0	1	0	97	1	126
2008	SE-05	71	28	1	0	0	0	99	0	54

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	59	30	5	5	1	0	90	5	702
2017	SE-01	63	32	2	3	0	0	95	3	60
2017	SE-02	56	33	3	8	1	0	89	8	259
2017	SE-03	59	27	10	3	0	1	87	3	165
2017	SE-04	66	25	5	2	2	0	91	5	126
2017	SE-05	71	27	2	0	0	0	98	0	50
2014	SE	56	36	4	3	1	0	92	4	744
2014	SE-01	51	33	9	7	0	0	84	7	31
2014	SE-02	55	35	5	3	3	0	90	6	255
2014	SE-03	59	36	4	2	0	0	94	2	221
2014	SE-04	58	37	1	3	1	0	95	4	146
2014	SE-05	64	32	4	0	0	0	96	0	54

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	38	34	13	9	5	0	1	73	14	706
2017	SE-01	58	22	8	8	2	0	2	82	10	61
2017	SE-02	33	39	12	9	5	0	0	73	15	262
2017	SE-03	38	35	13	8	5	0	1	74	13	165
2017	SE-04	34	33	14	11	6	1	0	68	18	126
2017	SE-05	55	24	11	6	0	0	4	82	7	50
2014	SE	30	34	15	11	8	1	1	65	19	744
2014	SE-01	43	27	13	6	11	0	0	70	17	31
2014	SE-02	31	35	14	8	9	1	0	68	18	255
2014	SE-03	27	39	14	12	6	0	2	67	19	221
2014	SE-04	30	32	15	14	6	1	1	64	20	146
2014	SE-05	37	22	13	17	9	0	2	60	27	54
2011	SE	28	37	18	9	5	1	1	67	15	896
2011	SE-01	30	51	8	7	0	2	2	84	7	55
2011	SE-02	31	34	18	9	6	1	1	67	15	337
2011	SE-03	26	37	19	10	5	1	1	65	15	265
2011	SE-04	28	34	23	7	7	1	1	63	14	154
2011	SE-05	27	44	10	12	8	0	0	71	20	67

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	11	12	12	15	20	3	27	32	51	706
2017	SE-01	13	13	17	12	18	7	21	36	40	61
2017	SE-02	13	11	11	20	18	4	24	33	52	262
2017	SE-03	9	11	14	11	18	4	33	31	47	165
2017	SE-04	6	11	12	16	26	2	26	25	59	126
2017	SE-05	12	10	8	12	20	2	37	35	52	50
2014	SE	6	13	11	13	26	3	27	28	56	744
2014	SE-01	7	21	13	10	15	7	27	43	37	31
2014	SE-02	8	16	12	14	23	2	25	32	51	255
2014	SE-03	6	9	12	13	27	3	29	22	60	221
2014	SE-04	4	11	12	13	30	1	28	21	62	146
2014	SE-05	9	15	2	20	30	2	22	32	66	54
2011	SE	8	12	9	11	29	2	28	29	58	894
2011	SE-01	10	25	16	9	17	3	20	45	34	54
2011	SE-02	9	14	11	10	27	1	27	33	52	336
2011	SE-03	7	10	9	14	28	2	30	26	61	265
2011	SE-04	7	7	3	11	36	1	34	22	73	154
2011	SE-05	5	8	3	13	43	0	28	18	77	67
2008	SE	10	11	8	14	30	2	24	29	60	763
2008	SE-01	16	12	10	18	21	2	21	36	51	43
2008	SE-02	9	11	11	13	25	4	27	28	55	270
2008	SE-03	6	8	7	11	37	3	26	20	69	190
2008	SE-04	4	16	6	13	39	1	21	26	67	126
2008	SE-05	3	9	4	25	29	0	30	16	77	54

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	56	34	4	5	1	0	0	90	6	705
2017	SE-01	59	31	3	3	3	0	0	90	7	60
2017	SE-02	49	39	5	5	2	0	0	88	7	262
2017	SE-03	60	30	3	5	1	0	1	91	6	165
2017	SE-04	66	29	2	2	1	0	0	94	3	126
2017	SE-05	77	23	0	0	0	0	0	100	0	50
2014	SE	41	41	7	6	3	0	0	83	9	744
2014	SE-01	30	45	14	3	8	0	0	75	11	31
2014	SE-02	41	41	8	6	3	1	0	82	9	255
2014	SE-03	39	45	6	5	4	0	0	85	9	221
2014	SE-04	50	33	6	8	3	0	0	83	11	146
2014	SE-05	48	41	2	8	2	0	0	89	9	54
2011	SE	47	40	5	6	2	0	0	87	7	899
2011	SE-01	56	35	0	5	4	0	0	91	9	55
2011	SE-02	42	43	8	7	1	0	0	84	8	338
2011	SE-03	51	37	4	5	3	0	0	88	8	267
2011	SE-04	50	40	5	5	1	0	0	90	5	154
2011	SE-05	52	42	5	2	0	0	0	94	2	67
2008	SE	45	40	8	5	2	0	0	85	7	760
2008	SE-01	42	41	6	7	4	0	0	83	11	43
2008	SE-02	42	43	7	5	3	0	0	85	8	270
2008	SE-03	43	43	6	5	2	0	0	86	8	188
2008	SE-04	55	33	6	4	1	0	0	88	6	125
2008	SE-05	57	31	11	2	0	0	0	87	2	54

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	24	36	16	13	9	1	60	23	706
2017	SE-01	46	28	11	10	5	0	74	15	61
2017	SE-02	22	36	18	13	9	1	59	23	262
2017	SE-03	20	37	18	15	10	1	57	25	165
2017	SE-04	22	38	14	14	12	0	59	26	126
2017	SE-05	34	48	10	4	4	0	82	8	50
2014	SE	16	35	19	16	14	0	51	30	744
2014	SE-01	29	30	11	13	17	0	59	30	31
2014	SE-02	16	37	19	16	12	1	53	28	255
2014	SE-03	15	34	21	16	14	0	49	30	221
2014	SE-04	10	41	20	14	15	0	50	30	146
2014	SE-05	34	26	21	7	13	0	59	20	54
2011	SE	15	36	19	17	12	1	52	29	899
2011	SE-01	36	28	19	10	7	0	64	17	55
2011	SE-02	13	40	20	16	10	1	53	26	338
2011	SE-03	11	34	20	19	15	0	46	34	267
2011	SE-04	17	31	18	18	17	0	48	34	154
2011	SE-05	18	47	10	19	6	0	65	25	67

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	40	41	9	7	3	0	81	10	705
2017	SE-01	54	35	3	3	5	0	89	8	60
2017	SE-02	36	38	14	8	4	0	74	12	262
2017	SE-03	36	48	8	5	2	1	85	7	165
2017	SE-04	43	39	10	7	1	0	82	8	126
2017	SE-05	67	31	0	0	2	0	98	2	50

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	48	38	7	5	2	0	87	7	704
2017	SE-01	66	23	3	5	3	0	89	8	61
2017	SE-02	43	41	8	6	2	0	84	8	261
2017	SE-03	49	39	6	4	1	1	89	5	165
2017	SE-04	43	41	8	7	1	0	84	8	125
2017	SE-05	71	25	2	2	0	0	96	2	50
2014	SE	45	35	10	6	4	0	81	10	743
2014	SE-01	59	26	9	7	0	0	85	7	31
2014	SE-02	45	36	9	7	3	1	81	10	255
2014	SE-03	42	37	11	5	3	1	80	8	221
2014	SE-04	46	33	9	7	4	0	79	11	146
2014	SE-05	49	28	9	8	5	0	78	13	54
2011	SE	40	42	9	5	4	0	82	9	899
2011	SE-01	54	37	6	3	0	0	91	3	55
2011	SE-02	40	42	10	5	3	0	83	7	338
2011	SE-03	38	42	10	5	5	0	80	10	267
2011	SE-04	36	43	6	8	7	0	79	16	154
2011	SE-05	46	41	7	6	0	0	87	6	67
2008	SE	42	38	9	6	4	1	81	11	763
2008	SE-01	46	31	8	8	7	0	77	15	43
2008	SE-02	46	40	7	4	3	1	86	6	270
2008	SE-03	38	36	11	8	7	0	74	16	190
2008	SE-04	36	42	10	7	4	1	79	12	126
2008	SE-05	41	36	12	6	2	2	80	8	54

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	31	40	13	10	7	71	16	706
2017	SE-01	43	32	11	8	5	76	13	61
2017	SE-02	32	38	11	11	7	70	18	262
2017	SE-03	25	45	14	11	5	70	16	165
2017	SE-04	28	41	13	9	10	69	19	126
2017	SE-05	48	36	6	5	4	84	10	50

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	72	24	2	1	0	0	0	96	1	707
2017	SE-01	67	27	3	3	0	0	0	94	3	61
2017	SE-02	67	26	4	2	1	0	0	93	3	262
2017	SE-03	73	25	1	1	0	1	1	99	1	166
2017	SE-04	81	19	1	0	0	0	0	99	0	126
2017	SE-05	87	13	0	0	0	0	0	100	0	50
2014	SE	71	23	4	1	1	0	0	94	2	744
2014	SE-01	69	26	6	0	0	0	0	94	0	31
2014	SE-02	67	25	6	1	0	0	0	93	1	255
2014	SE-03	71	22	3	2	1	0	0	94	3	221
2014	SE-04	76	20	2	1	1	0	0	96	2	146
2014	SE-05	81	17	2	0	0	0	0	98	0	54
2011	SE	72	23	2	2	0	0	0	96	2	896
2011	SE-01	74	23	0	2	2	0	0	96	4	55
2011	SE-02	66	28	4	1	1	0	0	94	2	336
2011	SE-03	72	23	2	2	0	0	0	96	2	267
2011	SE-04	80	16	1	2	0	0	0	97	2	153
2011	SE-05	83	17	0	0	0	0	0	100	0	67

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	34	39	10	11	6	0	0	74	17	705
2017	SE-01	45	36	3	11	5	0	0	81	16	61
2017	SE-02	38	40	8	10	5	0	0	77	15	262
2017	SE-03	30	40	10	14	5	0	1	70	19	165
2017	SE-04	26	43	11	10	10	0	0	70	19	126
2017	SE-05	48	34	7	7	4	0	0	82	11	49
2014	SE	20	40	11	16	13	0	0	60	29	744
2014	SE-01	29	46	6	10	9	0	0	75	19	31
2014	SE-02	24	41	11	14	11	1	0	65	25	255
2014	SE-03	17	45	10	15	13	0	0	62	28	221
2014	SE-04	15	38	13	19	15	1	0	53	34	146
2014	SE-05	22	31	16	19	13	0	0	53	31	54
2011	SE	25	43	10	14	8	0	0	68	22	896
2011	SE-01	43	33	10	10	4	0	0	76	14	55
2011	SE-02	25	46	10	12	7	0	0	71	19	337
2011	SE-03	22	47	9	12	10	0	0	68	23	266
2011	SE-04	25	37	10	17	10	1	1	63	27	153
2011	SE-05	27	34	8	23	8	0	0	61	31	67

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	48	31	9	7	5	0	0	79	12	707
2017	SE-01	61	26	3	5	5	0	0	87	10	61
2017	SE-02	45	34	9	7	4	0	0	79	12	262
2017	SE-03	53	26	6	10	4	0	0	79	14	166
2017	SE-04	43	33	14	4	6	0	0	76	10	126
2017	SE-05	65	27	0	2	4	0	2	94	6	50
2014	SE	33	37	11	12	8	0	0	70	19	743
2014	SE-01	36	39	6	7	11	0	0	76	18	31
2014	SE-02	37	36	9	11	7	0	0	73	17	255
2014	SE-03	31	40	10	12	7	0	0	71	19	220
2014	SE-04	29	39	13	11	8	1	0	68	19	146
2014	SE-05	37	23	21	11	9	0	0	59	20	54

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	26	36	16	13	7	0	2	63	20	706
2017	SE-01	52	23	9	9	3	2	2	78	13	61
2017	SE-02	23	38	17	14	7	0	1	62	21	262
2017	SE-03	26	43	10	13	6	1	2	71	19	165
2017	SE-04	16	35	22	14	10	0	4	53	24	126
2017	SE-05	34	32	10	16	5	0	4	68	22	50
2014	SE	19	32	17	17	13	0	2	52	31	743
2014	SE-01	38	21	10	19	12	0	0	59	31	31
2014	SE-02	20	36	16	13	13	0	2	58	26	255
2014	SE-03	15	32	14	22	14	0	3	49	37	221
2014	SE-04	17	31	25	15	12	0	1	48	27	145
2014	SE-05	26	29	13	13	14	0	6	58	29	54
2011	SE	21	37	17	13	9	1	2	60	23	894
2011	SE-01	37	48	4	6	4	2	0	87	9	55
2011	SE-02	21	37	17	14	8	2	1	60	23	335
2011	SE-03	22	32	21	11	12	1	2	55	23	266
2011	SE-04	19	36	16	15	11	0	4	57	27	154
2011	SE-05	13	43	15	15	7	2	6	60	24	67

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	57	34	5	3	2	0	91	4	705
2017	SE-01	58	34	3	3	2	0	92	4	61
2017	SE-02	51	37	6	4	2	0	88	6	262
2017	SE-03	60	34	3	1	2	1	95	2	166
2017	SE-04	65	26	5	2	2	0	91	4	126
2017	SE-05	69	31	0	0	0	0	100	0	48
2014	SE	43	43	8	5	1	0	86	6	744
2014	SE-01	48	34	10	6	2	0	82	8	31
2014	SE-02	44	40	9	5	1	0	84	6	255
2014	SE-03	41	44	8	5	2	0	86	7	221
2014	SE-04	45	44	6	3	1	0	89	5	146
2014	SE-05	50	39	5	6	0	0	89	6	54
2011	SE	49	41	5	4	1	0	90	5	899
2011	SE-01	59	35	2	4	0	0	94	4	55
2011	SE-02	44	45	7	3	1	0	89	4	338
2011	SE-03	52	36	5	6	1	0	89	7	267
2011	SE-04	47	42	6	4	1	0	89	5	154
2011	SE-05	54	46	0	0	0	0	100	0	67
2008	SE	48	42	6	4	1	0	89	5	762
2008	SE-01	54	33	4	5	4	0	87	9	43
2008	SE-02	47	42	4	5	2	0	89	7	269
2008	SE-03	46	43	8	3	1	0	89	4	190
2008	SE-04	52	40	5	2	1	0	92	4	126
2008	SE-05	52	41	5	2	0	0	93	2	54

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	13	30	26	15	11	5	45	27	706
2017	SE-01	26	44	20	7	2	2	71	8	61
2017	SE-02	12	27	28	19	10	4	41	30	262
2017	SE-03	10	35	24	19	9	4	46	29	166
2017	SE-04	15	28	25	12	12	8	47	27	126
2017	SE-05	16	24	23	8	21	7	44	31	49
2014	SE	10	26	21	25	14	5	38	40	744
2014	SE-01	12	30	14	29	11	4	43	42	31
2014	SE-02	9	30	20	23	14	4	41	38	255
2014	SE-03	11	24	21	25	13	6	37	40	221
2014	SE-04	8	22	18	30	16	5	33	49	146
2014	SE-05	15	22	23	21	15	4	38	38	54
2011	SE	9	27	21	20	17	6	39	39	897
2011	SE-01	12	37	23	15	11	2	50	27	55
2011	SE-02	8	30	22	20	16	5	39	38	338
2011	SE-03	9	26	23	20	17	5	36	39	265
2011	SE-04	11	24	16	24	16	8	38	44	154
2011	SE-05	14	18	15	18	27	8	35	49	67
2008	SE	7	22	25	24	17	4	31	43	764
2008	SE-01	6	17	33	34	8	2	24	42	43
2008	SE-02	9	25	26	21	17	2	35	39	270
2008	SE-03	5	18	25	25	20	6	25	48	191
2008	SE-04	6	22	23	23	20	7	29	46	126
2008	SE-05	5	13	22	35	17	8	20	56	54

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	6	23	41	18	6	1	4	26	31	704
2017	SE-01	5	10	15	27	25	5	13	64	17	61
2017	SE-02	5	26	40	21	4	1	2	26	33	260
2017	SE-03	10	19	50	14	4	0	4	19	29	165
2017	SE-04	6	26	42	18	5	0	4	24	33	126
2017	SE-05	4	17	50	17	12	0	0	29	21	50
2014	SE	13	31	38	13	2	1	1	15	45	740
2014	SE-01	6	23	41	12	14	4	0	27	30	31
2014	SE-02	12	30	39	15	1	1	1	16	44	253
2014	SE-03	12	33	38	13	3	0	2	16	46	220
2014	SE-04	13	35	39	12	1	0	1	13	48	146
2014	SE-05	18	31	35	13	0	0	2	14	51	54
2011	SE	15	32	34	14	3	1	2	17	48	895
2011	SE-01	6	33	33	15	11	0	2	26	40	55
2011	SE-02	13	30	35	18	2	1	1	20	44	336
2011	SE-03	15	33	34	12	2	0	4	15	50	265
2011	SE-04	19	35	30	11	3	1	1	14	55	154
2011	SE-05	16	33	38	12	0	0	0	12	49	67
2008	SE	16	33	36	11	3	1	1	14	50	761
2008	SE-01	10	27	36	13	5	2	7	20	40	43
2008	SE-02	13	29	41	14	3	1	0	17	42	269
2008	SE-03	20	35	37	3	3	1	1	6	56	191
2008	SE-04	20	40	28	7	5	0	1	12	60	126
2008	SE-05	24	32	23	19	4	0	0	22	55	53

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	8	21	35	21	10	1	4	33	30	704
2017	SE-01	3	10	10	25	31	8	12	71	17	60
2017	SE-02	6	20	34	27	8	1	4	37	28	260
2017	SE-03	8	18	45	17	6	1	5	25	27	166
2017	SE-04	11	26	36	14	10	0	2	25	38	126
2017	SE-05	10	11	36	28	16	0	0	44	20	50
2014	SE	18	31	30	14	4	1	1	19	50	740
2014	SE-01	10	25	38	9	13	4	0	23	37	31
2014	SE-02	14	28	30	20	5	2	1	26	43	253
2014	SE-03	17	33	36	11	2	0	0	13	51	221
2014	SE-04	23	32	28	12	2	2	1	14	57	146
2014	SE-05	28	31	24	12	3	0	2	16	60	53
2011	SE	21	29	27	14	5	2	2	19	53	895
2011	SE-01	10	27	22	22	10	5	4	35	41	55
2011	SE-02	18	28	31	14	5	3	2	20	47	337
2011	SE-03	21	30	30	14	3	1	2	17	52	265
2011	SE-04	31	32	17	12	6	1	1	18	65	153
2011	SE-05	32	33	25	9	2	0	0	10	65	67
2008	SE	28	28	27	12	4	1	1	16	57	762
2008	SE-01	12	29	29	15	4	2	9	22	46	43
2008	SE-02	21	24	34	15	4	1	0	20	46	269
2008	SE-03	34	32	20	10	2	2	0	12	67	191
2008	SE-04	37	35	16	7	5	0	0	12	72	126
2008	SE-05	38	30	26	4	1	0	0	6	68	54

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	34	34	23	5	2	1	2	7	70	705
2017	SE-01	10	34	30	8	8	3	7	18	49	61
2017	SE-02	32	35	24	4	2	0	3	6	69	260
2017	SE-03	39	32	22	4	1	1	1	5	73	166
2017	SE-04	40	36	15	7	1	0	0	9	76	126
2017	SE-05	37	39	19	2	0	0	2	2	78	50
2014	SE	56	27	14	1	1	0	1	2	84	742
2014	SE-01	48	18	22	2	6	4	0	9	69	31
2014	SE-02	53	28	16	2	1	0	0	3	81	254
2014	SE-03	55	30	13	1	0	0	0	2	85	221
2014	SE-04	57	29	11	1	1	0	1	1	87	146
2014	SE-05	72	15	9	2	2	0	0	3	87	54
2011	SE	42	30	18	5	2	1	1	8	74	896
2011	SE-01	19	33	17	17	6	2	6	25	56	55
2011	SE-02	39	33	19	5	2	2	0	8	72	337
2011	SE-03	45	29	18	5	1	0	2	6	75	266
2011	SE-04	50	27	16	3	2	1	1	6	78	153
2011	SE-05	55	32	12	0	1	0	0	1	87	67
2008	SE	38	31	22	6	2	0	1	8	69	759
2008	SE-01	28	24	30	7	4	0	6	12	56	43
2008	SE-02	32	32	29	6	2	0	0	8	63	269
2008	SE-03	46	34	13	5	1	0	1	7	80	190
2008	SE-04	37	35	23	3	2	0	1	4	73	125
2008	SE-05	56	26	10	9	0	0	0	9	82	53

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	7	20	39	23	8	0	3	32	28	700
2017	SE-01	3	10	13	34	28	2	10	70	15	60
2017	SE-02	9	22	38	21	7	0	4	29	32	258
2017	SE-03	5	21	43	24	5	0	2	29	27	166
2017	SE-04	7	18	43	22	8	1	1	30	26	125
2017	SE-05	8	19	43	22	6	0	2	28	28	50
2014	SE	15	27	36	17	3	0	2	20	43	740
2014	SE-01	17	34	29	14	6	0	0	20	51	31
2014	SE-02	13	25	36	20	4	0	2	24	38	255
2014	SE-03	14	29	34	17	2	0	3	20	44	220
2014	SE-04	16	25	39	14	2	1	3	17	42	146
2014	SE-05	25	24	31	14	5	0	0	19	50	52
2011	SE	14	22	35	21	6	0	3	27	37	895
2011	SE-01	10	19	35	20	15	0	2	35	29	55
2011	SE-02	12	22	36	21	6	0	3	27	36	337
2011	SE-03	12	22	38	21	4	0	3	26	35	265
2011	SE-04	21	21	32	21	5	0	1	26	42	153
2011	SE-05	17	26	29	19	6	0	3	25	45	67
2008	SE	15	22	38	18	5	0	2	24	38	760
2008	SE-01	9	20	28	27	9	0	7	39	31	43
2008	SE-02	13	22	40	19	5	0	2	24	36	269
2008	SE-03	15	20	42	18	3	1	2	21	36	190
2008	SE-04	19	26	29	20	5	0	1	25	45	125
2008	SE-05	22	18	42	10	5	0	3	15	42	54

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	19	28	32	12	6	1	4	19	48	706
2017	SE-01	3	8	31	18	23	3	13	49	13	61
2017	SE-02	21	30	29	12	5	1	3	18	52	261
2017	SE-03	17	30	37	11	3	1	2	14	48	166
2017	SE-04	24	25	29	13	4	0	4	19	51	126
2017	SE-05	8	38	39	9	6	0	0	15	46	50
2014	SE	34	34	20	7	3	1	2	10	70	742
2014	SE-01	27	48	15	6	0	0	4	6	78	31
2014	SE-02	32	36	17	9	4	1	1	13	69	255
2014	SE-03	34	33	23	6	2	1	2	8	69	220
2014	SE-04	35	35	21	7	1	0	1	8	71	146
2014	SE-05	41	24	23	4	4	0	4	8	68	54
2011	SE	35	31	21	7	3	0	2	11	67	897
2011	SE-01	19	37	19	9	9	0	8	19	61	55
2011	SE-02	32	33	21	9	4	1	1	13	66	337
2011	SE-03	40	26	24	7	1	0	2	8	67	266
2011	SE-04	44	28	21	2	4	0	1	6	73	154
2011	SE-05	32	41	16	8	1	0	1	10	74	67
2008	SE	37	31	20	7	3	0	2	10	69	760
2008	SE-01	30	30	26	5	4	2	3	10	63	43
2008	SE-02	29	33	25	7	4	0	2	11	64	269
2008	SE-03	49	29	12	5	4	0	1	9	79	189
2008	SE-04	40	33	16	9	1	0	1	10	74	126
2008	SE-05	45	27	20	5	1	1	0	7	74	54

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	7	16	29	26	13	2	7	42	26	705
2017	SE-01	2	10	11	23	35	5	14	72	14	61
2017	SE-02	8	16	29	26	13	3	6	42	26	261
2017	SE-03	8	15	29	29	10	1	8	43	25	166
2017	SE-04	10	21	29	23	10	2	6	35	34	126
2017	SE-05	10	16	29	35	8	0	2	44	26	49
2014	SE	10	19	31	26	8	1	5	37	31	740
2014	SE-01	3	20	32	28	6	0	11	39	26	31
2014	SE-02	9	16	26	27	13	3	5	44	28	253
2014	SE-03	9	20	37	22	6	0	6	30	31	220
2014	SE-04	11	22	27	31	5	1	3	37	35	146
2014	SE-05	11	18	37	26	4	0	4	31	31	54
2011	SE	10	17	30	24	10	2	7	37	29	895
2011	SE-01	13	18	24	21	15	3	6	40	34	55
2011	SE-02	9	13	32	25	10	4	8	40	24	338
2011	SE-03	12	17	28	23	10	3	6	37	32	264
2011	SE-04	8	23	30	23	9	1	7	34	34	153
2011	SE-05	10	22	36	23	3	0	6	28	34	67
2008	SE	13	21	32	22	6	1	4	30	36	762
2008	SE-01	14	18	24	24	8	2	11	37	36	43
2008	SE-02	9	21	31	27	5	1	6	34	32	270
2008	SE-03	15	25	32	17	8	0	2	26	41	190
2008	SE-04	13	19	33	24	9	1	1	34	33	126
2008	SE-05	13	24	41	15	4	1	2	19	38	54

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	33	32	24	5	2	1	3	7	68	705
2017	SE-01	11	15	33	11	5	10	15	21	35	61
2017	SE-02	30	35	27	3	1	0	4	4	68	261
2017	SE-03	34	38	21	4	2	0	2	6	73	166
2017	SE-04	43	29	18	7	1	1	2	8	74	125
2017	SE-05	40	31	23	2	4	0	0	6	71	50
2014	SE	50	28	16	2	1	1	1	4	80	743
2014	SE-01	35	30	15	9	7	0	4	17	67	31
2014	SE-02	45	30	18	3	1	1	1	5	77	254
2014	SE-03	48	32	17	0	1	0	2	1	81	221
2014	SE-04	54	28	14	2	1	1	1	3	83	146
2014	SE-05	66	15	14	2	2	0	2	4	82	54

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	67	16	6	5	2	0	4	87	7	705
2017	SE-01	74	14	5	2	2	0	3	91	3	61
2017	SE-02	66	17	7	5	3	0	2	85	8	262
2017	SE-03	68	15	6	4	2	1	5	88	6	166
2017	SE-04	70	13	4	8	4	0	2	84	12	125
2017	SE-05	66	22	4	0	2	0	6	94	2	50
2014	SE	68	14	7	4	3	0	5	86	7	743
2014	SE-01	64	22	6	8	0	0	0	86	8	31
2014	SE-02	67	15	7	3	2	0	5	87	6	254
2014	SE-03	67	9	8	6	3	0	7	82	10	221
2014	SE-04	72	12	6	3	2	0	5	88	5	146
2014	SE-05	65	22	4	2	4	0	4	91	6	54
2011	SE	68	13	5	4	4	0	6	86	9	899
2011	SE-01	68	15	3	3	7	0	4	86	10	55
2011	SE-02	66	13	6	5	4	0	6	84	10	338
2011	SE-03	68	14	5	5	2	0	6	87	8	267
2011	SE-04	71	11	6	2	3	0	8	88	6	154
2011	SE-05	74	10	3	6	5	0	3	86	11	67
2008	SE	64	13	5	4	5	0	9	85	10	763
2008	SE-01	57	9	2	10	0	0	21	85	13	43
2008	SE-02	65	14	5	4	5	0	6	85	9	270
2008	SE-03	60	13	6	4	8	1	8	81	13	190
2008	SE-04	64	13	4	2	4	0	13	88	7	126
2008	SE-05	67	15	2	4	0	0	12	94	5	54

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	25	37	16	7	7	4	3	67	16	705
2017	SE-01	44	18	18	3	5	10	3	70	9	61
2017	SE-02	25	39	13	8	9	4	2	68	18	262
2017	SE-03	22	39	18	8	7	2	4	65	15	166
2017	SE-04	27	37	16	6	9	4	2	67	16	125
2017	SE-05	23	44	18	6	0	2	8	74	7	50
2014	SE	28	36	13	9	6	4	3	70	16	744
2014	SE-01	36	43	3	7	11	0	0	79	18	31
2014	SE-02	28	35	13	8	7	6	3	69	17	255
2014	SE-03	27	35	15	10	4	4	4	68	16	221
2014	SE-04	32	38	14	7	3	3	3	74	11	146
2014	SE-05	35	37	11	7	4	4	2	77	11	54

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	42	34	9	9	5	1	1	78	13	705
2017	SE-01	53	26	10	10	2	0	0	79	11	61
2017	SE-02	43	32	9	8	6	1	0	76	15	262
2017	SE-03	36	41	6	10	4	2	2	80	14	166
2017	SE-04	42	33	8	10	5	1	1	76	15	125
2017	SE-05	54	37	6	2	0	0	2	93	2	50
2014	SE	43	33	9	9	5	0	1	77	14	744
2014	SE-01	60	13	12	6	9	0	0	73	15	31
2014	SE-02	41	36	7	10	6	0	1	77	16	255
2014	SE-03	42	37	7	8	4	0	1	80	13	221
2014	SE-04	46	32	10	8	4	1	0	78	12	146
2014	SE-05	54	29	10	5	2	0	0	83	7	54

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	34	39	8	12	5	1	1	74	18	705
2017	SE-01	48	32	6	7	5	2	0	82	12	61
2017	SE-02	33	40	8	13	5	1	0	74	18	262
2017	SE-03	30	38	11	15	2	2	2	71	18	166
2017	SE-04	32	38	10	10	9	1	2	71	19	125
2017	SE-05	43	51	2	4	0	0	0	94	4	50
2014	SE	31	39	11	12	5	0	2	72	17	744
2014	SE-01	50	30	0	9	9	0	3	82	18	31
2014	SE-02	33	41	10	10	4	0	1	75	14	255
2014	SE-03	26	38	11	14	6	1	4	67	21	221
2014	SE-04	34	38	10	11	5	1	1	74	16	146
2014	SE-05	32	42	12	7	4	0	3	77	11	54
2011	SE	33	38	10	8	6	2	2	75	15	896
2011	SE-01	46	34	8	8	3	0	2	81	11	55
2011	SE-02	38	37	9	8	5	3	1	77	13	337
2011	SE-03	30	38	11	9	6	2	4	72	16	265
2011	SE-04	29	44	8	7	9	1	2	76	16	154
2011	SE-05	23	41	15	10	7	0	4	67	17	67
2008	SE	29	40	10	11	6	2	2	72	18	762
2008	SE-01	29	38	14	13	2	0	4	70	16	43
2008	SE-02	38	39	9	8	4	1	2	79	12	270
2008	SE-03	24	38	11	12	8	3	4	67	22	190
2008	SE-04	24	42	11	12	8	1	2	68	21	125
2008	SE-05	16	52	4	15	9	2	2	71	25	54

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	36	33	11	8	4	5	2	75	14	706
2017	SE-01	45	19	7	8	5	12	5	77	15	61
2017	SE-02	38	35	10	8	5	4	1	77	13	262
2017	SE-03	30	31	14	10	3	8	3	70	14	166
2017	SE-04	34	38	12	7	8	0	1	72	15	126
2017	SE-05	52	43	2	2	0	2	0	96	2	49
2014	SE	38	31	12	8	4	5	3	75	13	744
2014	SE-01	53	18	9	4	9	7	0	77	14	31
2014	SE-02	41	33	11	6	3	3	3	78	10	255
2014	SE-03	29	30	15	10	5	6	5	66	17	221
2014	SE-04	42	32	9	7	4	4	2	79	12	146
2014	SE-05	47	31	11	4	4	2	2	81	7	54
2011	SE	39	32	11	7	4	5	2	76	12	896
2011	SE-01	42	26	9	9	4	8	2	76	15	55
2011	SE-02	40	30	11	7	4	7	1	77	11	336
2011	SE-03	36	34	10	9	5	3	4	75	15	266
2011	SE-04	41	32	12	5	5	3	1	77	10	154
2011	SE-05	38	34	12	6	5	1	4	76	12	67
2008	SE	35	33	11	8	5	6	2	74	14	762
2008	SE-01	32	26	11	6	0	17	8	77	8	43
2008	SE-02	44	29	10	7	3	6	1	79	11	270
2008	SE-03	29	32	15	10	7	4	4	66	18	190
2008	SE-04	33	39	8	8	7	4	1	76	15	125
2008	SE-05	33	41	8	6	6	4	2	79	13	54

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	8	23	17	19	12	17	4	40	39	706
2017	SE-01	13	20	13	14	3	31	5	53	26	61
2017	SE-02	8	28	16	16	14	16	2	44	36	262
2017	SE-03	7	18	18	21	10	19	7	34	42	166
2017	SE-04	6	24	20	21	11	12	5	36	39	125
2017	SE-05	11	30	22	17	10	8	2	45	31	50
2014	SE	9	24	19	18	13	13	3	39	38	743
2014	SE-01	23	27	18	6	13	10	3	57	22	31
2014	SE-02	9	28	17	20	11	11	3	44	36	254
2014	SE-03	7	20	21	19	14	18	2	33	41	221
2014	SE-04	6	21	21	18	15	13	6	33	41	146
2014	SE-05	12	27	21	16	16	9	0	42	35	54

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	43	40	8	6	2	1	0	84	8	706
2017	SE-01	65	23	6	5	2	0	0	88	6	61
2017	SE-02	41	42	9	5	2	0	0	84	7	262
2017	SE-03	39	40	8	8	2	1	1	81	10	165
2017	SE-04	42	40	8	6	3	1	0	83	9	126
2017	SE-05	55	43	2	0	0	0	0	98	0	50
2014	SE	43	42	7	5	2	0	0	86	7	744
2014	SE-01	44	42	3	0	11	0	0	86	11	31
2014	SE-02	46	42	8	3	1	0	0	87	5	255
2014	SE-03	40	48	5	5	2	0	0	88	7	221
2014	SE-04	44	40	8	7	1	0	0	84	8	146
2014	SE-05	56	33	8	4	0	0	0	89	4	54

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	33	34	15	10	7	1	0	68	17	706
2017	SE-01	58	18	7	9	3	3	2	80	13	61
2017	SE-02	35	35	14	9	6	1	0	71	15	262
2017	SE-03	31	36	16	9	8	1	0	67	16	166
2017	SE-04	27	34	16	13	10	0	0	62	23	125
2017	SE-05	38	41	12	6	2	2	0	80	8	50
2014	SE	26	39	14	11	10	0	0	65	21	744
2014	SE-01	42	34	3	7	14	0	0	76	21	31
2014	SE-02	30	38	12	12	7	1	0	69	19	255
2014	SE-03	22	40	14	13	10	0	0	63	23	221
2014	SE-04	23	40	17	10	11	0	0	62	21	146
2014	SE-05	31	37	14	6	12	0	0	68	18	54
2011	SE	26	35	15	13	9	1	0	63	22	897
2011	SE-01	50	30	5	10	5	0	0	80	16	55
2011	SE-02	27	36	16	11	7	2	0	64	19	338
2011	SE-03	24	37	15	13	11	0	0	61	24	265
2011	SE-04	23	34	13	16	13	1	0	57	29	154
2011	SE-05	17	38	29	14	1	0	0	55	16	67
2008	SE	18	34	19	15	13	1	0	52	29	763
2008	SE-01	26	32	17	15	9	0	0	58	25	43
2008	SE-02	22	36	18	13	9	1	0	59	23	270
2008	SE-03	14	34	17	18	18	0	0	47	36	191
2008	SE-04	16	32	19	19	14	0	1	48	33	126
2008	SE-05	8	35	28	9	19	0	2	44	28	54

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	41	32	13	7	6	1	1	74	13	707
2017	SE-01	63	23	2	5	3	0	5	90	8	61
2017	SE-02	42	31	14	9	3	0	1	74	12	262
2017	SE-03	38	33	12	5	8	2	0	74	14	166
2017	SE-04	33	35	13	9	10	0	0	68	18	126
2017	SE-05	48	37	8	0	4	2	2	88	4	50
2014	SE	35	31	14	9	8	3	1	68	17	744
2014	SE-01	56	22	4	4	14	0	0	78	18	31
2014	SE-02	42	25	14	8	6	3	1	71	14	255
2014	SE-03	30	33	16	10	7	3	1	65	18	221
2014	SE-04	26	40	14	9	8	3	0	68	18	146
2014	SE-05	41	30	11	7	9	2	0	72	17	54
2011	SE	34	32	15	10	6	3	1	69	16	898
2011	SE-01	48	36	5	8	4	0	0	84	11	55
2011	SE-02	35	31	15	9	4	4	1	69	14	338
2011	SE-03	36	29	14	10	6	3	1	68	17	266
2011	SE-04	29	32	16	11	10	1	1	63	21	154
2011	SE-05	23	47	20	7	0	3	0	72	7	67
2008	SE	27	32	15	13	10	2	1	61	24	763
2008	SE-01	29	43	8	10	10	0	0	72	20	43
2008	SE-02	33	34	12	11	6	3	2	69	18	270
2008	SE-03	20	35	15	15	12	2	1	56	28	191
2008	SE-04	25	25	24	14	12	0	1	50	26	126
2008	SE-05	25	38	7	14	13	2	2	65	27	54

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	36	34	13	10	6	0	0	71	16	705
2017	SE-01	57	18	14	5	6	0	0	75	11	60
2017	SE-02	40	31	11	11	6	0	0	72	17	262
2017	SE-03	33	38	14	8	5	1	1	72	14	166
2017	SE-04	27	39	13	14	8	0	0	66	21	125
2017	SE-05	40	35	15	6	2	2	0	76	8	50
2014	SE	30	36	13	12	7	1	1	67	19	744
2014	SE-01	38	44	2	6	9	0	0	83	15	31
2014	SE-02	37	31	14	11	6	0	1	68	18	255
2014	SE-03	28	40	14	11	7	0	0	68	18	221
2014	SE-04	23	39	14	18	4	1	1	64	22	146
2014	SE-05	31	35	11	7	11	2	2	69	19	54
2011	SE	29	37	14	12	7	1	0	67	19	897
2011	SE-01	51	30	5	7	8	0	0	81	14	55
2011	SE-02	29	36	15	12	6	2	1	67	18	337
2011	SE-03	29	37	13	14	6	1	0	66	21	266
2011	SE-04	25	37	16	13	6	1	2	64	19	154
2011	SE-05	22	44	14	10	10	0	0	66	19	67
2008	SE	21	34	14	17	14	0	0	55	31	763
2008	SE-01	21	45	11	13	10	0	0	66	23	43
2008	SE-02	28	34	13	14	11	0	0	62	25	270
2008	SE-03	14	28	15	25	15	1	1	43	41	191
2008	SE-04	17	33	18	15	17	0	0	50	32	126
2008	SE-05	15	40	15	12	18	0	0	55	30	54

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	78	10	4	2	1	1	4	93	3	704
2017	SE-01	82	9	5	0	0	0	3	95	0	61
2017	SE-02	76	10	6	3	2	1	2	89	4	261
2017	SE-03	76	12	2	2	1	1	6	95	3	166
2017	SE-04	79	10	4	1	1	0	5	93	2	125
2017	SE-05	79	14	2	0	2	0	4	96	2	49
2014	SE	76	11	3	2	2	0	6	93	4	742
2014	SE-01	76	10	3	7	4	0	0	86	11	31
2014	SE-02	77	10	4	2	1	0	6	93	3	254
2014	SE-03	76	10	3	2	2	0	6	92	5	220
2014	SE-04	77	12	3	0	2	0	6	94	2	146
2014	SE-05	79	11	2	2	0	0	6	96	2	54
2011	SE	77	11	4	2	2	0	5	92	4	897
2011	SE-01	76	6	9	2	2	0	4	86	4	54
2011	SE-02	74	14	3	1	2	0	5	93	4	337
2011	SE-03	78	10	4	2	1	0	5	93	3	267
2011	SE-04	78	8	4	1	2	0	7	93	3	154
2011	SE-05	86	8	0	4	2	0	1	95	5	67
2008	SE	75	11	3	2	2	1	8	94	4	762
2008	SE-01	76	6	2	6	0	0	10	91	7	43
2008	SE-02	77	11	2	1	2	1	6	94	3	269
2008	SE-03	69	14	3	2	2	2	7	92	4	190
2008	SE-04	75	8	5	1	1	0	10	93	2	126
2008	SE-05	78	13	0	2	0	0	8	98	2	54

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	50	28	6	3	1	5	6	88	5	705
2017	SE-01	69	15	2	7	0	5	3	91	7	61
2017	SE-02	50	30	7	4	1	4	4	87	6	261
2017	SE-03	49	30	5	4	1	5	7	89	6	166
2017	SE-04	43	30	11	1	1	4	11	85	2	126
2017	SE-05	52	25	2	0	2	8	10	95	3	49
2014	SE	51	24	9	3	1	5	7	86	5	744
2014	SE-01	52	32	3	3	0	10	0	94	3	31
2014	SE-02	56	23	4	4	2	3	8	88	7	255
2014	SE-03	45	25	12	2	0	6	10	83	3	221
2014	SE-04	53	25	9	1	2	6	3	86	4	146
2014	SE-05	56	18	11	4	0	7	4	83	5	54
2011	SE	51	28	6	3	2	4	7	87	5	897
2011	SE-01	63	24	3	7	0	2	2	89	8	55
2011	SE-02	49	27	7	4	2	5	6	85	7	337
2011	SE-03	47	26	9	2	2	5	9	86	4	267
2011	SE-04	52	32	6	1	1	2	5	90	3	153
2011	SE-05	61	27	3	3	0	2	4	94	3	67

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	53	26	9	6	4	2	1	81	10	706
2017	SE-01	64	19	8	2	5	2	0	85	7	61
2017	SE-02	57	25	7	7	3	0	0	82	10	262
2017	SE-03	50	31	6	4	4	3	1	85	8	166
2017	SE-04	41	31	11	9	6	0	2	73	15	126
2017	SE-05	66	19	6	5	0	4	0	88	6	49

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	48	26	13	5	5	2	0	76	10	705
2017	SE-01	61	21	8	6	2	2	0	83	8	61
2017	SE-02	51	24	15	5	4	1	0	76	9	261
2017	SE-03	46	29	11	5	4	3	1	79	10	166
2017	SE-04	38	29	16	4	11	2	0	68	15	126
2017	SE-05	55	26	12	4	2	2	0	82	5	49

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	44	28	13	9	6	0	1	73	15	703
2017	SE-01	59	18	9	8	7	0	0	77	15	60
2017	SE-02	47	27	13	9	4	0	0	73	14	262
2017	SE-03	43	31	12	7	7	0	1	74	14	165
2017	SE-04	36	29	16	9	10	0	0	66	19	126
2017	SE-05	56	24	8	8	2	2	0	82	10	48
2014	SE	39	32	12	8	7	1	1	72	15	744
2014	SE-01	46	26	6	11	11	0	0	72	22	31
2014	SE-02	42	32	11	7	6	0	1	76	14	255
2014	SE-03	39	31	12	9	7	1	1	71	17	221
2014	SE-04	31	38	13	9	7	1	1	70	16	146
2014	SE-05	52	21	12	3	9	2	0	74	13	54

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	15	31	20	12	4	5	14	56	20	478
2017	SE-01	19	36	19	6	0	6	13	68	8	16
2017	SE-02	17	31	17	12	5	5	13	58	21	184
2017	SE-03	12	29	25	11	2	3	17	51	17	121
2017	SE-04	12	34	18	12	4	5	15	58	20	96
2017	SE-05	20	27	18	15	6	0	14	55	24	35
2014	SE	13	33	14	11	7	7	14	59	23	542
2014	SE-01	23	44	20	4	4	4	0	70	9	22
2014	SE-02	15	34	12	11	9	7	13	60	25	184
2014	SE-03	11	30	15	11	7	12	15	56	24	153
2014	SE-04	10	33	17	12	5	5	17	55	23	112
2014	SE-05	19	42	8	8	8	2	12	71	19	48

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	26	34	16	10	5	8	1	65	17	707
2017	SE-01	41	33	9	3	2	8	3	84	6	61
2017	SE-02	29	34	16	11	4	6	0	67	17	262
2017	SE-03	23	29	20	10	7	10	2	58	20	166
2017	SE-04	17	41	18	9	6	7	1	63	17	126
2017	SE-05	31	43	10	6	4	5	0	79	11	50
2014	SE	21	30	23	9	6	11	0	57	17	744
2014	SE-01	29	39	14	6	6	6	0	73	13	31
2014	SE-02	27	29	22	8	7	7	0	60	16	255
2014	SE-03	16	31	27	9	5	12	0	54	16	221
2014	SE-04	19	32	22	7	6	14	0	59	15	146
2014	SE-05	23	32	22	10	6	7	0	59	17	54
2011	SE	17	30	20	11	8	12	1	55	22	895
2011	SE-01	31	37	12	12	2	7	0	73	15	55
2011	SE-02	17	34	19	11	6	12	1	59	19	336
2011	SE-03	19	26	22	10	8	14	1	53	21	266
2011	SE-04	14	29	21	14	10	12	0	49	27	153
2011	SE-05	9	28	26	10	16	12	0	41	30	67

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	20	33	16	18	10	3	0	55	28	706
2017	SE-01	40	29	11	8	3	9	0	76	12	60
2017	SE-02	26	31	16	15	11	2	0	58	27	262
2017	SE-03	14	33	16	24	8	3	1	49	34	166
2017	SE-04	14	36	16	21	13	1	0	50	34	126
2017	SE-05	19	43	20	10	6	2	0	63	16	50
2014	SE	13	27	22	21	17	1	0	40	38	744
2014	SE-01	17	42	15	14	12	0	0	59	26	31
2014	SE-02	16	27	26	17	13	1	0	44	30	255
2014	SE-03	10	27	20	26	16	0	0	37	43	221
2014	SE-04	10	27	20	19	24	1	0	38	43	146
2014	SE-05	15	23	18	17	24	4	0	39	42	54
2011	SE	10	23	20	21	23	3	0	34	45	896
2011	SE-01	17	32	22	15	11	4	0	50	27	55
2011	SE-02	12	26	22	21	15	3	1	40	38	338
2011	SE-03	11	20	19	22	24	3	0	32	48	265
2011	SE-04	7	17	13	27	33	3	0	24	62	153
2011	SE-05	0	19	22	17	42	0	0	19	59	67
2008	SE	10	22	17	21	28	3	0	32	50	762
2008	SE-01	18	26	25	10	11	10	0	49	23	43
2008	SE-02	14	27	21	17	19	3	0	41	37	268
2008	SE-03	6	16	11	28	35	3	0	23	66	191
2008	SE-04	4	16	17	27	36	1	0	20	63	126
2008	SE-05	4	22	15	17	41	1	0	26	59	54

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	11	30	21	20	13	4	0	44	34	707
2017	SE-01	30	28	13	11	6	10	2	66	19	61
2017	SE-02	13	35	19	16	14	3	0	50	31	262
2017	SE-03	9	24	26	22	13	5	1	36	37	166
2017	SE-04	6	31	21	26	14	2	0	38	41	126
2017	SE-05	9	32	30	15	12	2	0	42	28	50
2014	SE	5	21	21	26	23	3	0	27	51	744
2014	SE-01	10	31	27	13	16	3	0	42	30	31
2014	SE-02	7	24	23	24	18	4	0	32	44	255
2014	SE-03	4	17	21	31	23	4	0	23	56	221
2014	SE-04	4	17	20	22	32	3	0	23	56	146
2014	SE-05	3	27	20	24	24	2	0	31	49	54
2011	SE	6	18	20	27	25	4	0	25	54	897
2011	SE-01	12	31	16	21	13	5	2	46	37	55
2011	SE-02	5	18	26	25	20	5	0	25	48	336
2011	SE-03	7	18	18	28	25	4	0	26	56	267
2011	SE-04	4	15	11	33	35	3	0	20	69	154
2011	SE-05	0	18	14	27	41	0	0	18	68	67
2008	SE	4	17	16	26	33	3	0	22	62	762
2008	SE-01	11	12	23	25	18	9	2	26	48	43
2008	SE-02	6	21	22	22	25	4	0	29	49	269
2008	SE-03	2	16	7	30	42	3	0	19	74	191
2008	SE-04	1	11	11	36	38	2	0	13	76	125
2008	SE-05	4	14	8	27	44	4	0	18	74	54

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	19	30	19	15	11	5	0	52	28	706
2017	SE-01	31	32	12	8	6	8	2	70	16	61
2017	SE-02	25	30	15	14	11	5	0	58	27	262
2017	SE-03	14	27	23	18	13	3	1	43	32	165
2017	SE-04	12	30	23	16	16	3	0	44	33	126
2017	SE-05	18	46	20	8	6	2	0	65	15	50
2014	SE	12	25	20	19	19	5	0	39	40	743
2014	SE-01	25	20	19	20	9	7	0	49	31	31
2014	SE-02	14	28	21	17	15	4	0	45	33	255
2014	SE-03	10	23	22	22	18	4	0	35	42	221
2014	SE-04	10	24	18	18	23	6	0	37	44	145
2014	SE-05	5	33	11	13	32	6	0	41	48	54
2011	SE	10	23	20	19	19	8	0	36	42	897
2011	SE-01	23	17	17	16	13	13	2	47	34	55
2011	SE-02	11	24	23	19	14	9	0	39	36	336
2011	SE-03	11	23	19	19	20	8	0	37	43	267
2011	SE-04	7	21	18	21	25	8	0	30	50	154
2011	SE-05	1	23	14	25	34	2	0	25	60	67
2008	SE	6	24	18	21	23	9	0	33	48	763
2008	SE-01	13	27	14	16	11	17	2	50	33	43
2008	SE-02	8	25	24	17	17	9	0	36	37	269
2008	SE-03	4	22	13	25	27	8	0	29	57	191
2008	SE-04	3	18	13	30	28	9	0	23	63	126
2008	SE-05	7	26	14	10	35	8	0	36	49	54

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	13	33	21	19	11	2	0	48	31	707
2017	SE-01	28	33	10	15	7	6	2	66	23	61
2017	SE-02	17	33	18	19	12	1	0	51	31	262
2017	SE-03	11	31	24	19	12	3	0	43	32	166
2017	SE-04	7	34	28	18	10	2	0	42	29	126
2017	SE-05	6	41	20	23	10	0	0	47	33	50
2014	SE	7	29	21	23	18	2	0	36	42	744
2014	SE-01	10	38	26	10	16	0	0	48	26	31
2014	SE-02	9	28	18	27	16	2	0	38	44	255
2014	SE-03	5	26	25	22	20	1	0	32	42	221
2014	SE-04	6	30	20	23	17	3	0	38	42	146
2014	SE-05	2	39	15	21	20	4	0	42	43	54
2011	SE	6	26	20	24	21	3	0	34	46	897
2011	SE-01	12	35	15	27	8	2	0	48	36	55
2011	SE-02	6	28	25	22	16	3	0	35	40	337
2011	SE-03	7	27	15	24	23	3	0	35	49	266
2011	SE-04	4	21	23	24	24	4	0	26	50	154
2011	SE-05	3	22	14	28	34	0	0	24	62	67
2008	SE	7	27	17	26	22	2	0	35	48	763
2008	SE-01	11	47	10	21	10	0	0	58	32	43
2008	SE-02	10	28	17	24	18	3	0	40	43	269
2008	SE-03	1	26	19	24	26	3	1	28	52	191
2008	SE-04	6	19	22	27	26	1	0	25	53	126
2008	SE-05	12	21	7	31	27	2	0	34	59	54

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	21	44	18	13	3	1	0	66	16	705
2017	SE-01	36	43	10	6	2	3	0	82	8	61
2017	SE-02	23	42	17	15	3	0	0	65	18	261
2017	SE-03	18	47	19	12	4	0	1	65	16	165
2017	SE-04	21	41	19	14	3	2	0	64	17	126
2017	SE-05	15	58	23	4	0	0	0	73	4	50
2014	SE	15	40	23	13	9	1	0	55	22	743
2014	SE-01	23	45	18	8	6	0	0	68	14	31
2014	SE-02	18	43	22	9	8	0	0	61	18	255
2014	SE-03	12	39	28	12	8	0	1	51	21	221
2014	SE-04	13	41	21	15	8	1	0	55	24	146
2014	SE-05	15	34	15	20	15	2	0	50	35	53
2011	SE	12	38	17	19	13	1	0	51	32	898
2011	SE-01	22	57	1	15	3	1	0	80	19	55
2011	SE-02	13	41	17	17	11	2	0	54	28	338
2011	SE-03	13	34	18	18	15	1	0	48	33	266
2011	SE-04	10	33	15	26	15	1	1	43	41	154
2011	SE-05	4	25	29	19	22	2	0	29	42	67

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	41	43	10	3	1	1	0	86	4	705
2017	SE-01	47	37	8	2	3	3	0	87	5	61
2017	SE-02	43	43	9	3	2	0	0	86	5	261
2017	SE-03	40	41	11	3	0	4	1	85	3	166
2017	SE-04	38	47	9	5	1	0	0	85	6	125
2017	SE-05	52	41	8	0	0	0	0	92	0	50
2014	SE	47	39	6	4	2	2	0	88	6	744
2014	SE-01	44	40	3	6	0	7	0	91	6	31
2014	SE-02	50	38	6	3	1	1	0	90	4	255
2014	SE-03	43	40	8	4	3	3	0	85	7	221
2014	SE-04	48	35	7	5	3	3	0	85	8	146
2014	SE-05	51	45	0	4	0	0	0	96	4	54
2011	SE	40	39	12	4	2	3	0	82	6	897
2011	SE-01	53	31	7	6	2	2	0	86	7	55
2011	SE-02	42	36	14	3	2	4	0	81	5	337
2011	SE-03	37	43	11	4	2	2	1	82	6	266
2011	SE-04	40	40	12	5	2	0	0	81	7	154
2011	SE-05	36	42	11	4	5	1	0	79	9	67

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	32	41	12	8	4	3	1	76	12	705
2017	SE-01	31	39	8	12	5	3	2	74	18	61
2017	SE-02	39	40	10	6	3	2	0	81	9	262
2017	SE-03	32	39	13	9	2	3	2	75	12	164
2017	SE-04	24	41	14	10	7	2	1	68	17	126
2017	SE-05	27	48	12	5	2	2	4	80	8	50
2014	SE	33	40	12	7	3	3	1	76	11	744
2014	SE-01	40	39	6	6	6	3	0	82	12	31
2014	SE-02	38	38	11	7	3	2	1	79	10	255
2014	SE-03	27	44	12	7	4	4	2	76	11	221
2014	SE-04	34	33	15	9	3	5	1	71	12	146
2014	SE-05	27	47	16	4	2	4	0	77	6	54
2011	SE	29	36	13	9	5	5	2	70	16	896
2011	SE-01	45	27	9	3	6	6	3	79	11	55
2011	SE-02	32	36	12	9	4	5	1	73	14	336
2011	SE-03	25	41	13	9	5	4	2	71	15	266
2011	SE-04	25	36	15	13	5	4	2	65	19	154
2011	SE-05	29	29	16	9	11	3	3	61	21	67
2008	SE	25	35	13	13	9	4	1	62	24	763
2008	SE-01	32	31	18	6	6	7	0	68	12	43
2008	SE-02	28	35	12	13	7	3	1	67	21	269
2008	SE-03	20	37	10	15	12	6	0	61	29	191
2008	SE-04	20	39	15	13	8	3	2	62	22	126
2008	SE-05	31	30	12	15	8	0	5	64	24	54

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	25	39	19	10	4	3	1	67	14	707
2017	SE-01	21	39	20	7	5	7	2	66	13	61
2017	SE-02	27	39	17	12	2	2	1	68	14	262
2017	SE-03	25	35	21	6	5	4	3	65	12	166
2017	SE-04	26	40	15	12	5	3	0	68	17	126
2017	SE-05	20	39	29	4	4	3	0	61	8	50
2014	SE	24	39	18	12	3	3	1	65	16	743
2014	SE-01	30	38	6	16	10	0	0	68	26	31
2014	SE-02	26	37	19	12	3	3	1	65	15	254
2014	SE-03	19	47	19	11	1	2	1	68	13	221
2014	SE-04	24	33	22	12	5	5	1	59	18	146
2014	SE-05	28	37	13	15	2	5	0	68	18	54
2011	SE	18	39	23	10	5	5	1	60	16	897
2011	SE-01	18	36	20	11	9	3	3	58	21	55
2011	SE-02	20	40	22	9	5	4	0	62	15	338
2011	SE-03	17	42	23	9	5	3	1	62	14	265
2011	SE-04	14	37	26	12	3	7	1	55	17	154
2011	SE-05	14	38	21	14	7	8	0	56	22	67

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	19	27	17	12	11	11	3	54	26	706
2017	SE-01	21	30	8	10	8	23	0	66	23	61
2017	SE-02	26	26	15	10	11	8	3	59	24	262
2017	SE-03	12	26	22	14	12	10	4	44	30	166
2017	SE-04	18	26	17	11	14	9	5	51	29	125
2017	SE-05	15	30	18	6	2	22	8	63	11	50
2014	SE	15	25	20	14	14	10	2	46	32	743
2014	SE-01	30	29	8	18	9	6	0	63	29	31
2014	SE-02	20	25	19	14	13	9	2	50	29	255
2014	SE-03	11	27	20	15	14	12	1	44	32	221
2014	SE-04	14	21	23	14	15	12	1	40	33	145
2014	SE-05	13	34	22	7	13	9	2	53	23	54
2011	SE	13	24	19	13	13	16	2	44	33	896
2011	SE-01	22	28	21	9	6	13	2	58	18	55
2011	SE-02	14	22	14	14	14	19	2	46	35	337
2011	SE-03	10	24	22	12	15	17	1	42	32	266
2011	SE-04	11	22	21	17	11	15	3	41	33	153
2011	SE-05	9	26	22	16	16	11	0	39	36	67

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	55	22	11	5	2	1	5	82	7	707
2017	SE-01	63	19	7	3	2	0	6	87	5	61
2017	SE-02	53	24	12	6	2	1	3	80	8	262
2017	SE-03	61	18	9	4	1	2	4	85	5	166
2017	SE-04	53	21	12	5	2	1	5	79	8	126
2017	SE-05	51	23	11	10	2	0	4	77	12	50
2014	SE	54	22	9	6	3	1	6	81	9	744
2014	SE-01	45	31	9	7	0	4	3	83	7	31
2014	SE-02	57	19	9	7	2	1	4	81	10	255
2014	SE-03	50	23	11	6	3	0	6	78	10	221
2014	SE-04	59	20	7	3	4	1	7	85	7	146
2014	SE-05	53	25	7	5	4	2	4	83	9	54

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	65	20	7	1	1	3	3	90	2	707
2017	SE-01	71	18	2	2	2	2	5	95	4	61
2017	SE-02	65	20	9	1	0	3	1	89	2	262
2017	SE-03	62	22	6	1	0	4	4	92	1	166
2017	SE-04	64	20	9	1	1	2	3	89	2	126
2017	SE-05	65	20	4	0	2	4	6	93	2	50
2014	SE	61	24	6	2	1	3	4	91	3	744
2014	SE-01	68	13	12	3	0	4	0	85	3	31
2014	SE-02	62	26	5	1	1	2	4	93	2	255
2014	SE-03	60	24	5	3	1	3	3	90	4	221
2014	SE-04	61	22	6	2	0	3	5	91	2	146
2014	SE-05	64	21	5	2	0	4	4	92	2	54
2011	SE	61	17	8	2	1	3	9	89	3	896
2011	SE-01	68	21	2	2	0	4	3	97	2	55
2011	SE-02	64	19	7	2	0	2	6	90	2	338
2011	SE-03	58	15	8	2	1	5	11	88	3	265
2011	SE-04	60	17	9	1	1	2	10	87	3	153
2011	SE-05	48	13	12	5	2	1	20	77	8	67
2008	SE	56	22	7	3	1	3	8	87	5	761
2008	SE-01	67	15	4	0	0	7	7	95	0	43
2008	SE-02	59	22	7	4	1	2	6	88	5	270
2008	SE-03	50	25	11	2	2	4	5	83	5	188
2008	SE-04	54	22	6	4	1	5	9	89	5	126
2008	SE-05	50	17	4	0	3	2	24	90	4	54

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	16	37	19	18	8	1	0	54	27	706
2017	SE-01	25	28	16	17	7	6	2	57	25	61
2017	SE-02	18	40	16	19	7	1	0	58	26	262
2017	SE-03	13	35	19	22	10	1	0	49	32	165
2017	SE-04	12	38	24	16	8	1	1	51	25	126
2017	SE-05	15	57	18	4	6	0	0	72	10	50
2014	SE	12	31	20	21	14	1	1	44	35	744
2014	SE-01	17	36	17	19	11	0	0	53	30	31
2014	SE-02	13	32	18	23	11	1	0	46	35	255
2014	SE-03	9	33	22	19	16	0	1	43	35	221
2014	SE-04	13	31	21	18	16	1	0	44	35	146
2014	SE-05	15	24	23	17	18	4	0	41	36	54
2011	SE	13	33	22	17	12	2	1	47	30	897
2011	SE-01	28	36	10	10	13	2	2	66	23	55
2011	SE-02	13	35	23	16	9	2	1	50	26	338
2011	SE-03	11	34	22	19	11	1	1	46	31	265
2011	SE-04	14	22	25	21	14	2	1	37	36	154
2011	SE-05	7	34	23	17	16	0	3	42	35	67
2008	SE	11	36	21	19	11	1	1	47	31	764
2008	SE-01	16	25	17	16	19	5	2	45	37	43
2008	SE-02	12	36	22	19	8	2	1	50	28	270
2008	SE-03	7	32	26	19	14	1	0	40	34	191
2008	SE-04	9	35	23	20	11	1	1	45	31	126
2008	SE-05	15	46	18	13	8	0	0	61	21	54

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	30	34	11	11	10	1	4	67	21	707
2017	SE-01	34	25	8	6	17	7	3	66	26	61
2017	SE-02	30	33	11	12	11	1	2	65	24	262
2017	SE-03	31	36	11	12	9	0	1	68	21	166
2017	SE-04	25	43	11	12	6	0	4	70	19	126
2017	SE-05	45	23	7	2	0	0	23	88	3	50
2014	SE	24	36	14	11	12	2	2	63	23	744
2014	SE-01	20	46	20	0	14	0	0	66	14	31
2014	SE-02	25	34	14	13	11	1	2	61	24	255
2014	SE-03	24	41	14	7	13	1	0	65	21	221
2014	SE-04	25	38	13	11	9	2	1	65	21	146
2014	SE-05	30	18	13	8	9	5	17	62	21	54
2011	SE	26	35	12	11	11	2	4	64	23	897
2011	SE-01	22	35	6	12	13	4	8	65	28	55
2011	SE-02	26	34	12	12	12	2	2	63	25	337
2011	SE-03	26	38	14	10	10	1	1	65	20	266
2011	SE-04	26	38	12	10	10	1	3	67	21	154
2011	SE-05	27	18	15	11	11	0	19	56	26	67
2008	SE	25	38	9	13	11	1	2	66	24	761
2008	SE-01	35	22	13	18	6	0	6	61	25	43
2008	SE-02	26	39	8	15	9	1	1	67	24	270
2008	SE-03	22	43	9	12	11	1	1	67	24	189
2008	SE-04	30	38	11	13	8	0	0	68	21	126
2008	SE-05	27	41	7	4	8	0	14	78	14	54

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	20	44	18	10	5	2	0	65	16	706
2017	SE-01	30	38	9	8	5	6	3	75	15	61
2017	SE-02	22	45	15	9	6	2	0	69	16	262
2017	SE-03	16	43	21	11	5	2	1	61	17	165
2017	SE-04	16	43	24	12	6	0	0	59	17	126
2017	SE-05	22	51	20	2	0	6	0	77	2	50

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	38	40	12	3	2	4	1	82	6	706
2017	SE-01	53	34	5	2	0	7	0	93	2	61
2017	SE-02	39	42	10	3	3	3	0	84	5	261
2017	SE-03	36	40	10	4	2	5	2	82	7	166
2017	SE-04	38	35	18	3	5	2	0	74	8	126
2017	SE-05	33	43	16	4	2	0	2	77	7	50
2014	SE	41	39	13	3	1	3	1	83	4	744
2014	SE-01	32	40	15	10	3	0	0	72	12	31
2014	SE-02	46	39	9	3	1	2	1	87	4	255
2014	SE-03	38	40	14	4	1	3	0	81	5	221
2014	SE-04	40	38	14	2	1	5	0	82	3	146
2014	SE-05	50	31	17	0	0	2	0	83	0	54

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	41	41	12	4	1	2	0	83	5	702
2017	SE-01	61	26	6	3	0	3	0	90	3	61
2017	SE-02	40	41	11	4	2	2	0	83	6	261
2017	SE-03	39	41	13	4	2	2	1	81	5	166
2017	SE-04	37	45	13	2	2	1	0	83	4	124
2017	SE-05	41	47	8	2	2	0	0	88	5	48
2014	SE	41	40	11	3	3	2	0	82	6	743
2014	SE-01	41	45	6	3	5	0	0	86	8	31
2014	SE-02	45	37	10	3	4	1	0	83	7	255
2014	SE-03	39	44	12	2	2	2	0	84	4	221
2014	SE-04	39	39	11	5	2	3	0	81	7	146
2014	SE-05	44	33	20	2	0	2	0	78	2	53
2011	SE	28	42	16	6	3	4	0	74	10	896
2011	SE-01	38	43	11	6	0	2	0	83	6	55
2011	SE-02	31	44	13	6	3	3	0	78	9	336
2011	SE-03	23	42	19	8	4	3	0	67	12	266
2011	SE-04	26	42	17	7	3	4	0	72	10	154
2011	SE-05	32	34	20	3	5	6	0	70	8	67

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	44	36	10	6	3	0	0	81	9	706
2017	SE-01	72	19	7	0	0	2	0	92	0	61
2017	SE-02	49	31	9	7	3	0	0	81	10	262
2017	SE-03	37	42	13	4	3	0	1	80	7	166
2017	SE-04	35	43	10	8	3	0	0	79	11	126
2017	SE-05	48	41	6	0	4	0	0	89	4	49
2014	SE	40	39	10	7	5	0	0	78	11	744
2014	SE-01	53	37	4	0	6	0	0	90	6	31
2014	SE-02	46	32	11	6	5	0	0	78	11	255
2014	SE-03	36	44	9	8	3	0	0	80	11	221
2014	SE-04	33	44	11	8	3	1	0	78	11	146
2014	SE-05	45	32	9	8	6	0	0	77	13	54
2011	SE	28	38	16	11	6	1	0	66	17	897
2011	SE-01	47	33	16	2	2	0	0	79	4	55
2011	SE-02	30	39	15	10	4	2	0	69	15	337
2011	SE-03	22	39	20	12	6	1	0	61	18	266
2011	SE-04	27	36	14	14	8	1	0	63	23	154
2011	SE-05	26	35	13	12	12	1	0	62	25	67
2008	SE	24	36	17	13	10	1	0	60	23	763
2008	SE-01	49	36	4	4	7	0	0	85	11	43
2008	SE-02	28	37	17	12	5	1	0	66	17	269
2008	SE-03	13	36	14	18	18	1	0	49	36	191
2008	SE-04	18	36	24	10	12	1	0	54	22	126
2008	SE-05	31	31	11	14	11	1	0	63	26	54

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	32	37	16	9	5	0	0	70	14	706
2017	SE-01	58	23	8	9	2	0	0	81	11	61
2017	SE-02	37	35	16	6	6	0	0	72	12	262
2017	SE-03	25	42	16	11	5	1	1	68	16	166
2017	SE-04	27	34	20	11	8	0	0	60	19	126
2017	SE-05	32	49	12	4	2	0	0	82	6	49
2014	SE	17	32	19	20	12	0	0	49	32	744
2014	SE-01	17	39	20	10	11	3	0	58	21	31
2014	SE-02	24	34	18	14	10	0	0	58	24	255
2014	SE-03	15	29	18	24	13	0	1	44	37	221
2014	SE-04	12	33	20	22	13	1	0	45	35	146
2014	SE-05	12	29	14	35	9	0	0	41	45	54
2011	SE	18	32	21	19	10	1	0	50	29	898
2011	SE-01	44	35	12	7	2	0	0	79	9	55
2011	SE-02	20	35	21	16	7	2	0	56	23	338
2011	SE-03	16	29	23	19	12	1	0	45	32	266
2011	SE-04	12	28	22	27	11	0	0	40	38	154
2011	SE-05	8	30	15	24	20	3	0	39	45	67

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	30	41	13	11	5	0	0	70	16	704
2017	SE-01	53	26	6	10	1	3	0	82	11	61
2017	SE-02	33	38	13	11	5	0	0	71	16	262
2017	SE-03	22	44	17	11	5	0	1	67	16	165
2017	SE-04	27	41	12	13	8	0	0	67	21	126
2017	SE-05	30	54	8	6	2	0	0	84	9	49
2014	SE	16	32	18	23	12	0	0	47	35	744
2014	SE-01	14	50	7	18	8	3	0	66	27	31
2014	SE-02	23	32	15	21	9	0	0	55	30	255
2014	SE-03	12	32	21	22	13	0	1	44	35	221
2014	SE-04	10	32	18	25	14	1	0	42	40	146
2014	SE-05	12	28	12	34	15	0	0	39	48	54
2011	SE	16	32	19	21	12	1	0	48	33	896
2011	SE-01	33	42	10	7	6	2	0	76	13	55
2011	SE-02	17	34	19	20	8	1	0	52	28	336
2011	SE-03	12	30	23	22	12	1	0	43	35	266
2011	SE-04	12	25	21	23	19	0	0	37	42	154
2011	SE-05	12	29	8	32	17	1	0	42	50	67
2008	SE	13	36	17	20	14	0	0	49	34	762
2008	SE-01	15	45	19	12	9	0	0	59	21	42
2008	SE-02	18	41	14	15	11	1	0	59	27	269
2008	SE-03	9	29	15	30	16	0	0	39	46	191
2008	SE-04	5	33	26	19	17	0	0	38	36	126
2008	SE-05	11	36	15	22	16	0	0	47	38	54

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	40	29	14	7	3	4	3	74	11	703
2017	SE-01	39	21	16	8	6	8	2	66	16	61
2017	SE-02	38	28	14	9	5	3	2	70	15	260
2017	SE-03	38	34	12	6	2	4	4	78	9	165
2017	SE-04	45	33	11	3	3	2	3	82	7	126
2017	SE-05	54	21	12	0	0	3	10	86	0	49
2014	SE	31	29	19	9	7	3	2	64	16	742
2014	SE-01	40	20	16	7	14	3	0	62	22	31
2014	SE-02	33	28	19	10	6	1	2	63	17	255
2014	SE-03	30	27	18	10	8	5	2	62	19	220
2014	SE-04	30	37	15	5	6	5	2	72	12	146
2014	SE-05	30	29	23	5	4	3	5	65	10	54
2011	SE	28	34	17	8	5	5	3	67	14	898
2011	SE-01	34	36	11	6	2	7	4	79	9	55
2011	SE-02	30	32	19	8	6	4	2	65	14	337
2011	SE-03	27	35	18	8	5	4	4	67	14	267
2011	SE-04	25	36	14	11	4	6	3	67	17	154
2011	SE-05	28	32	15	9	3	9	4	70	14	67
2008	SE	26	30	20	11	4	5	3	62	17	762
2008	SE-01	25	32	18	8	5	10	2	65	15	42
2008	SE-02	30	30	19	11	4	4	1	63	17	269
2008	SE-03	20	34	17	15	4	6	5	60	21	191
2008	SE-04	26	22	26	9	4	7	5	55	15	126
2008	SE-05	31	41	15	3	2	3	6	79	5	54

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	SE	13	62	25	707
2017	SE-01	16	49	34	61
2017	SE-02	14	64	23	262
2017	SE-03	8	74	18	166
2017	SE-04	15	64	22	126
2017	SE-05	27	35	38	50
2014	SE	11	61	27	742
2014	SE-01	22	41	37	31
2014	SE-02	10	62	28	255
2014	SE-03	8	68	24	220
2014	SE-04	12	60	28	146
2014	SE-05	21	62	17	54
2011	SE	15	61	25	897
2011	SE-01	22	52	26	55
2011	SE-02	12	64	24	338
2011	SE-03	11	64	25	266
2011	SE-04	18	61	21	154
2011	SE-05	21	46	33	67

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	SE	61	8	13	8	9	2	96
2017	SE-01	0	10	19	0	71	0	10
2017	SE-02	45	14	27	12	0	2	36
2017	SE-03	70	0	7	15	0	8	13
2017	SE-04	89	0	0	5	6	0	18
2017	SE-05	94	6	0	0	0	0	14
2014	SE	57	13	7	20	9999	4	86
2014	SE-02	46	16	11	24	9999	4	26
2014	SE-03	57	16	6	21	9999	0	19
2014	SE-04	78	11	0	11	9999	0	18
2014	SE-05	76	0	0	24	9999	0	12
2011	SE	51	6	11	21	9999	11	129
2011	SE-01	16	6	33	0	9999	45	13
2011	SE-02	45	9	15	26	9999	5	40
2011	SE-03	45	3	8	40	9999	3	26
2011	SE-04	66	3	8	15	9999	8	27
2011	SE-05	94	0	0	6	9999	0	14

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SE	13	87	706
2017	SE-01	8	92	61
2017	SE-02	15	85	262
2017	SE-03	14	86	166
2017	SE-04	10	90	126
2014	SE	10	90	743
2014	SE-02	13	87	254
2014	SE-03	9	91	221
2014	SE-04	8	92	146

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	SE	47	93
2017	SE-02	54	41
2017	SE-03	34	24
2017	SE-04	56	13
2014	SE	39	78
2014	SE-02	24	32
2014	SE-03	70	20
2014	SE-04	43	12

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	SE	45	93
2017	SE-02	35	41
2017	SE-03	63	24
2017	SE-04	37	13
2014	SE	59	78
2014	SE-02	70	32
2014	SE-03	56	20

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	SE	17	93
2017	SE-02	16	41
2014	SE	16	78
2014	SE-02	22	32

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	SE	93
2017	SE-02	41
2017	SE-03	24
2017	SE-04	13
2014	SE	78
2014	SE-02	32
2014	SE-03	20
2014	SE-04	12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	SE-03	24
2017	SE-04	13
2014	SE-04	12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	SE-03	0	24
2017	SE-04	0	13
2014	SE	11	78

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	SE-02	41
2017	SE-04	13
2014	SE-03	20
2014	SE-04	12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	SE	40	93
2017	SE-02	38	41
2017	SE-03	33	24
2017	SE-04	53	13
2014	SE	47	78
2014	SE-02	60	32
2014	SE-03	40	20

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	SE	27	93
2017	SE-02	27	41
2017	SE-03	33	24
2014	SE	42	78
2014	SE-02	47	32
2014	SE-03	46	20

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	SE	43	93
2017	SE-02	50	41
2017	SE-03	42	24
2017	SE-04	37	13
2014	SE	54	78
2014	SE-02	59	32
2014	SE-03	55	20
2014	SE-04	49	12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	SE	33	93
2017	SE-02	20	41
2017	SE-03	34	24
2017	SE-04	38	13
2014	SE	40	78
2014	SE-02	40	32
2014	SE-03	26	20

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	SE	35	93
2017	SE-02	30	41
2017	SE-03	38	24
2017	SE-04	45	13
2014	SE	47	78
2014	SE-02	47	32
2014	SE-03	59	20

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	SE	56	93
2017	SE-02	48	41
2017	SE-03	54	24
2017	SE-04	70	13
2014	SE	51	78
2014	SE-02	47	32
2014	SE-03	57	20

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	SE	25	93
2017	SE-02	27	41
2017	SE-04	46	13
2014	SE	35	78
2014	SE-02	49	32

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	SE-02	41
2017	SE-03	24
2014	SE-03	20

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	SE	5	93
2014	SE-03	0	20
2014	SE-04	0	12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	SE	15	93
2014	SE	16	78
2014	SE-02	22	32

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	SE	41	93
2017	SE-02	39	41
2017	SE-03	46	24
2017	SE-04	45	13
2014	SE	43	78
2014	SE-02	51	32
2014	SE-03	29	20
2014	SE-04	42	12

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	SE	32	93
2017	SE-02	25	41
2017	SE-03	33	24
2017	SE-04	46	13
2014	SE	25	78
2014	SE-02	31	32

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	SE	10	93
2014	SE	15	78
2014	SE-03	25	20

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	SE	58	93
2017	SE-02	57	41
2017	SE-03	54	24
2017	SE-04	62	13
2014	SE	55	78
2014	SE-02	55	32
2014	SE-03	64	20

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	SE	24	93
2017	SE-02	26	41
2017	SE-03	25	24
2014	SE	17	78
2014	SE-02	25	32
2014	SE-04	0	12

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	SE	10	93
2017	SE-02	14	41
2017	SE-03	0	24
2014	SE	6	78
2014	SE-03	0	20
2014	SE-04	0	12

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	SE	14	93
2017	SE-03	24	24
2014	SE	22	78
2014	SE-02	27	32

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	SE	7	93
2014	SE	10	78

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	SE	8	93
2014	SE-04	0	12

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	SE	12	93
2017	SE-02	17	41
2014	SE	10	78
2014	SE-02	19	32
2014	SE-04	0	12

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	SE	11	93
2017	SE-02	12	41
2014	SE	10	78

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	SE	26	93
2017	SE-02	30	41
2017	SE-03	21	24
2014	SE	24	78
2014	SE-02	20	32
2014	SE-04	49	12

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	SE-03	0	22
2014	SE	11	74
2014	SE-04	0	12

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	SE	21	85
2017	SE-02	23	38
2017	SE-03	27	22
2014	SE	10	74

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	SE	9	85
2014	SE-04	0	12

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	SE-04	0	12
2014	SE-04	0	12

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	SE	9	85
2014	SE	8	74
2014	SE-04	0	12

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	SE	8	85
2017	SE-04	0	12
2014	SE-02	0	29
2014	SE-03	0	19

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	SE-02	0	38
2017	SE-03	0	22
2017	SE-04	0	12
2014	SE	6	74
2014	SE-04	0	12

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	SE	8	85
2014	SE-03	0	19

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	SE	26	85
2017	SE-02	27	38
2017	SE-03	31	22
2014	SE	23	74
2014	SE-02	20	29

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	SE	5	85
2017	SE-03	0	22
2017	SE-04	0	12
2014	SE-03	0	19

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	SE	38	85
2017	SE-02	40	38
2017	SE-03	46	22
2014	SE	45	74
2014	SE-02	43	29
2014	SE-03	37	19

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	SE-02	38
2017	SE-03	22
2014	SE-02	29
2014	SE-03	19
2014	SE-04	12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	SE	62	85
2017	SE-02	64	38
2017	SE-03	69	22
2017	SE-04	48	12
2014	SE	64	74
2014	SE-02	65	29
2014	SE-03	57	19
2014	SE-04	58	12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	SE	85
2017	SE-02	38
2017	SE-03	22
2017	SE-04	12

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	SE	16	85
2017	SE-02	18	38
2014	SE	13	74
2014	SE-02	20	29

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SE	99	1	93
2017	SE-02	100	0	41
2017	SE-03	100	0	24
2017	SE-04	100	0	13

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	17	19	17	6	6	27	7	55	19	706
2017	SE-01	25	13	10	2	3	36	11	72	9	61
2017	SE-02	20	21	14	9	6	24	6	59	21	261
2017	SE-03	12	18	19	7	7	30	7	47	22	166
2017	SE-04	14	24	23	3	8	22	7	53	15	126
2017	SE-05	18	17	20	2	0	36	6	62	4	50
2014	SE	15	21	17	6	4	30	6	57	17	744
2014	SE-01	23	27	21	6	6	17	0	61	14	31
2014	SE-02	17	22	14	6	6	30	6	60	17	255
2014	SE-03	12	21	17	7	4	31	8	54	17	221
2014	SE-04	17	19	17	5	3	32	6	59	14	146
2014	SE-05	13	23	16	5	2	37	4	61	12	54

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	32	37	13	6	4	7	1	76	11	707
2017	SE-01	43	30	7	3	3	11	3	85	7	61
2017	SE-02	33	38	13	5	4	7	0	76	10	262
2017	SE-03	28	37	13	8	5	8	1	72	14	166
2017	SE-04	33	37	14	5	6	5	1	73	12	126
2017	SE-05	36	40	12	2	0	7	2	84	3	50
2014	SE	30	38	16	5	3	8	1	74	9	744
2014	SE-01	36	37	13	5	6	3	0	76	11	31
2014	SE-02	33	36	14	3	4	9	1	76	8	255
2014	SE-03	25	42	19	5	3	6	1	72	8	221
2014	SE-04	32	38	14	5	2	9	0	77	7	146
2014	SE-05	28	46	13	6	2	5	0	79	8	54
2011	SE	30	43	14	3	3	7	0	78	6	896
2011	SE-01	39	36	9	7	2	7	0	80	10	55
2011	SE-02	29	45	13	3	2	8	0	80	6	337
2011	SE-03	30	42	16	2	3	5	1	77	6	266
2011	SE-04	28	46	14	3	2	6	0	79	5	153
2011	SE-05	29	38	16	5	3	10	0	74	9	67

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	24	55	10	7	2	2	1	81	9	707
2017	SE-01	22	47	8	11	3	5	3	75	16	61
2017	SE-02	26	52	12	6	2	2	1	80	8	262
2017	SE-03	25	53	12	6	2	2	0	79	8	166
2017	SE-04	18	68	6	7	1	0	0	86	8	126
2017	SE-05	22	58	10	4	2	2	2	84	6	50
2014	SE	23	57	11	6	1	1	1	82	8	744
2014	SE-01	36	50	7	4	0	0	4	89	4	31
2014	SE-02	27	53	9	7	2	0	2	82	9	255
2014	SE-03	17	62	12	6	1	2	0	81	7	221
2014	SE-04	22	57	12	8	1	0	0	79	8	146
2014	SE-05	15	65	11	8	0	2	0	81	8	54
2011	SE	20	56	13	6	1	1	2	79	8	897
2011	SE-01	24	41	12	12	2	4	5	71	16	55
2011	SE-02	21	53	15	7	1	0	3	76	8	337
2011	SE-03	19	58	12	6	2	1	1	80	8	266
2011	SE-04	20	65	10	4	1	1	0	85	5	154
2011	SE-05	16	65	13	4	0	2	0	82	4	67
2008	SE	21	54	12	6	3	1	2	77	10	763
2008	SE-01	8	47	21	6	14	3	0	57	21	43
2008	SE-02	21	54	11	7	2	1	4	79	10	270
2008	SE-03	18	57	14	8	3	0	0	75	11	191
2008	SE-04	25	59	10	5	1	0	0	84	6	125
2008	SE-05	27	44	19	7	0	2	1	73	7	54

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	11	32	22	10	4	20	2	54	17	707
2017	SE-01	17	17	12	8	0	39	8	63	15	61
2017	SE-02	11	32	24	7	4	18	3	56	14	262
2017	SE-03	11	29	21	12	4	21	1	52	21	166
2017	SE-04	7	40	22	12	4	15	0	55	19	126
2017	SE-05	12	38	26	8	4	10	2	57	14	50
2014	SE	7	21	26	15	9	19	3	36	31	744
2014	SE-01	18	22	28	13	12	7	0	43	27	31
2014	SE-02	9	21	23	13	7	21	6	41	27	255
2014	SE-03	5	22	28	13	10	20	2	35	29	221
2014	SE-04	4	23	22	20	10	18	3	34	38	146
2014	SE-05	5	19	39	18	13	6	0	26	33	54
2011	SE	6	23	26	15	8	19	3	37	29	896
2011	SE-01	10	28	21	5	6	26	5	54	16	55
2011	SE-02	7	23	25	11	6	24	4	41	23	335
2011	SE-03	5	25	26	18	9	15	2	36	32	267
2011	SE-04	5	21	29	19	10	13	2	31	35	154
2011	SE-05	2	21	31	23	10	14	0	26	38	67

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	36	33	13	4	2	12	1	79	6	707
2017	SE-01	40	29	7	5	0	16	3	86	6	61
2017	SE-02	41	28	15	3	2	11	1	78	5	262
2017	SE-03	35	37	13	2	1	12	0	81	4	166
2017	SE-04	26	43	13	6	2	10	1	77	9	126
2017	SE-05	45	34	11	4	0	4	2	85	4	50
2014	SE	35	38	13	2	2	8	2	81	5	744
2014	SE-01	44	36	14	0	3	4	0	83	3	31
2014	SE-02	39	36	8	2	2	8	4	86	5	255
2014	SE-03	32	38	18	1	2	8	0	77	3	221
2014	SE-04	32	40	15	3	1	9	0	79	5	146
2014	SE-05	30	42	10	2	6	10	0	80	8	54
2011	SE	32	38	14	3	1	9	2	80	5	898
2011	SE-01	40	21	17	0	2	15	5	76	3	55
2011	SE-02	33	39	10	3	2	10	3	82	6	337
2011	SE-03	31	40	14	2	2	10	1	80	4	267
2011	SE-04	29	43	16	5	0	5	1	77	6	154
2011	SE-05	29	37	18	6	0	9	0	73	6	67
2008	SE	28	36	15	4	2	13	2	74	8	762
2008	SE-01	24	33	18	7	2	16	0	68	10	43
2008	SE-02	31	34	12	3	2	14	4	80	6	269
2008	SE-03	25	38	16	5	3	13	0	72	9	191
2008	SE-04	27	40	16	4	1	12	0	76	6	126
2008	SE-05	27	38	18	5	2	11	0	73	8	53

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	31	35	15	5	1	12	1	76	7	706
2017	SE-01	33	30	5	0	0	27	5	93	0	61
2017	SE-02	35	30	15	6	1	11	1	75	8	262
2017	SE-03	29	34	17	5	2	12	1	73	8	166
2017	SE-04	23	49	12	6	2	9	0	79	8	125
2017	SE-05	44	35	14	0	0	4	2	85	0	50
2014	SE	27	36	16	6	4	10	1	71	11	744
2014	SE-01	40	32	18	3	3	4	0	75	6	31
2014	SE-02	32	34	14	5	4	8	3	74	10	255
2014	SE-03	20	38	21	5	3	12	0	67	10	221
2014	SE-04	27	37	13	7	4	12	0	73	13	146
2014	SE-05	27	42	8	2	8	13	0	80	11	54
2011	SE	23	37	16	7	3	13	2	70	11	893
2011	SE-01	32	30	13	2	2	16	5	78	5	55
2011	SE-02	23	38	13	6	2	15	3	74	9	336
2011	SE-03	23	39	16	6	4	11	1	70	12	265
2011	SE-04	20	40	20	9	2	9	1	66	13	152
2011	SE-05	21	28	24	9	4	14	0	56	15	67
2008	SE	26	28	17	9	5	12	3	64	16	762
2008	SE-01	26	19	6	8	2	40	0	74	16	43
2008	SE-02	30	28	15	6	4	12	5	69	12	268
2008	SE-03	23	35	12	12	7	10	1	65	22	191
2008	SE-04	23	24	23	9	7	13	1	55	18	126
2008	SE-05	28	30	24	6	3	6	2	64	10	54

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SE	5	95	705
2017	SE-01	8	92	61
2017	SE-02	7	93	261
2014	SE	5	95	741
2014	SE-02	5	95	254
2014	SE-03	7	93	220

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	SE	48	35
2017	SE-02	69	16
2014	SE	38	36
2014	SE-03	40	14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	SE	78	35
2017	SE-02	70	16
2014	SE	84	36
2014	SE-02	91	12
2014	SE-03	87	14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	SE	35
2017	SE-02	16
2014	SE	36
2014	SE-02	12
2014	SE-03	14

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	SE-02	0	16

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	SE	21	35
2014	SE	16	36

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	SE	33	35
2017	SE-02	32	16
2014	SE	39	36
2014	SE-02	41	12
2014	SE-03	43	14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	SE	16	35
2014	SE-03	0	14

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	SE-02	0	16
2014	SE-02	0	12

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	SE	33	35
2017	SE-02	43	16
2014	SE-03	0	14

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	SE	45	35
2017	SE-02	61	16
2014	SE	19	36

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	SE	0	35
2017	SE-02	0	16

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	SE-02	0	16
2014	SE-02	0	12

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	SE	0	35
2017	SE-02	0	16

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	SE	35
2017	SE-02	16
2014	SE	36
2014	SE-02	12
2014	SE-03	14

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	SE	17	35
2017	SE-02	0	16
2014	SE	30	36
2014	SE-03	40	14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	SE	29	35
2017	SE-02	29	16
2014	SE	33	36
2014	SE-03	34	14

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	SE	19	35
2014	SE	13	36

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	SE-02	16
2014	SE-02	12
2014	SE-03	14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	SE	63	35
2017	SE-02	65	16
2014	SE	36	36
2014	SE-03	40	14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	SE-02	0	15
2014	SE-02	0	12

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	SE-02	0	15
2014	SE	15	34

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	SE-02	15
2014	SE	34
2014	SE-02	12
2014	SE-03	13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	SE	0	33
2017	SE-02	0	15

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	SE-02	0	15
2014	SE-02	0	12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	SE-02	0	15
2014	SE-03	0	13

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	SE-02	0	15
2014	SE-02	0	12

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	SE	18	33
2014	SE	30	34
2014	SE-02	40	12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	SE	55	33
2017	SE-02	46	15
2014	SE	52	34
2014	SE-02	58	12
2014	SE-03	36	13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	SE-02	0	15
2014	SE-03	0	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	SE	69	33
2017	SE-02	82	15
2014	SE	65	34
2014	SE-02	56	12
2014	SE-03	60	13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	SE	0	33
2017	SE-02	0	15

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	SE	15	33

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SE	94	6	36
2017	SE-02	94	6	17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	18	17	16	3	2	38	6	62	9	704
2017	SE-01	28	13	10	0	2	40	8	78	3	61
2017	SE-02	19	18	15	4	3	34	6	63	11	261
2017	SE-03	15	14	17	2	1	44	6	58	7	166
2017	SE-04	15	20	18	2	3	36	6	61	8	124
2017	SE-05	22	17	16	0	2	40	2	68	4	50
2014	SE	16	19	17	3	1	38	6	62	8	744
2014	SE-01	23	20	31	0	3	23	0	56	3	31
2014	SE-02	18	17	15	3	1	38	7	64	9	255
2014	SE-03	13	20	16	4	1	38	8	61	11	221
2014	SE-04	18	18	17	2	1	41	4	65	5	146
2014	SE-05	12	20	13	2	0	48	5	69	4	54

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	36	35	13	3	2	10	1	80	5	706
2017	SE-01	48	33	6	2	2	10	0	89	4	61
2017	SE-02	35	35	13	4	1	10	0	79	7	262
2017	SE-03	33	33	16	2	1	12	2	78	4	166
2017	SE-04	35	37	16	2	2	6	2	78	5	125
2017	SE-05	40	38	6	0	2	14	0	90	3	50
2014	SE	33	35	15	3	1	11	1	77	5	743
2014	SE-01	39	21	23	7	3	7	0	65	10	31
2014	SE-02	36	33	12	2	2	12	2	81	5	254
2014	SE-03	28	41	16	4	1	10	0	77	5	221
2014	SE-04	32	34	18	3	1	12	1	76	4	146
2014	SE-05	41	29	13	2	0	13	2	83	2	54
2011	SE	35	42	12	3	1	7	0	82	4	895
2011	SE-01	45	24	11	4	0	16	0	83	4	55
2011	SE-02	36	45	10	2	1	6	0	86	4	335
2011	SE-03	33	40	16	3	1	6	0	79	4	266
2011	SE-04	30	48	12	3	1	7	0	83	4	154
2011	SE-05	39	36	8	7	1	8	0	82	9	67

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	30	28	18	12	9	1	2	60	21	705
2017	SE-01	26	17	12	22	20	0	3	45	43	60
2017	SE-02	22	29	23	13	10	0	2	53	24	261
2017	SE-03	35	32	15	10	6	1	2	68	16	166
2017	SE-04	37	32	19	6	4	1	2	70	11	126
2017	SE-05	33	29	13	12	8	0	4	65	21	50

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	10	24	30	21	12	1	1	35	34	707
2017	SE-01	21	26	33	10	8	2	0	49	18	61
2017	SE-02	7	23	30	26	15	0	1	29	41	262
2017	SE-03	9	23	32	23	9	2	2	33	33	166
2017	SE-04	16	27	25	20	11	0	2	43	31	126
2017	SE-05	10	30	31	16	13	0	0	40	28	50

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	15	35	25	14	7	0	2	51	22	706
2017	SE-01	36	34	13	8	6	2	2	72	15	61
2017	SE-02	14	33	23	17	10	0	2	48	28	261
2017	SE-03	16	31	31	12	6	1	4	49	18	166
2017	SE-04	10	40	25	17	5	0	2	52	23	126
2017	SE-05	16	41	29	12	2	0	0	57	14	50

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	9	21	27	24	16	0	2	31	41	707
2017	SE-01	27	25	15	18	4	3	8	58	25	61
2017	SE-02	7	18	31	23	18	0	2	26	42	262
2017	SE-03	5	22	29	25	17	1	2	28	43	166
2017	SE-04	9	20	23	34	12	0	2	30	46	126
2017	SE-05	14	26	40	12	7	0	2	40	19	50

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	21	30	22	10	7	0	9	57	19	707
2017	SE-01	40	22	17	5	7	0	10	69	13	61
2017	SE-02	18	33	25	12	7	0	6	53	20	262
2017	SE-03	20	28	24	9	6	1	13	56	17	166
2017	SE-04	18	30	22	12	6	1	12	55	20	126
2017	SE-05	28	29	11	7	10	0	14	66	21	50

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	19	33	26	14	7	0	1	52	21	705
2017	SE-01	33	19	26	12	5	2	3	54	18	60
2017	SE-02	16	32	27	14	9	0	1	49	24	262
2017	SE-03	16	38	23	16	5	1	1	55	22	165
2017	SE-04	20	36	26	11	6	0	1	56	17	126
2017	SE-05	24	35	20	18	0	0	2	61	19	50

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	17	32	25	16	8	0	2	51	24	705
2017	SE-01	44	28	7	7	11	0	3	74	19	60
2017	SE-02	18	30	25	16	9	0	2	49	25	262
2017	SE-03	14	37	23	18	5	1	2	53	23	165
2017	SE-04	10	31	30	17	10	1	1	42	27	126
2017	SE-05	14	43	25	12	4	0	2	58	17	50

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	16	35	21	17	8	1	3	53	25	701
2017	SE-01	49	19	9	7	8	0	8	75	16	60
2017	SE-02	13	37	22	19	7	0	2	51	26	261
2017	SE-03	13	37	22	18	7	1	2	51	26	164
2017	SE-04	13	34	24	18	7	2	2	49	26	124
2017	SE-05	19	42	14	14	6	0	4	64	22	50

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	27	33	18	12	6	0	3	62	19	704
2017	SE-01	52	15	12	5	11	0	5	70	17	60
2017	SE-02	22	36	19	14	8	0	2	58	22	262
2017	SE-03	29	29	24	10	3	1	4	61	14	165
2017	SE-04	27	34	11	17	5	1	5	65	23	125
2017	SE-05	27	48	10	4	4	0	6	80	9	50

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	21	30	27	12	6	1	3	53	19	703
2017	SE-01	46	27	15	3	5	0	3	76	8	59
2017	SE-02	20	32	26	13	6	2	1	53	20	261
2017	SE-03	19	28	28	14	6	1	3	49	21	165
2017	SE-04	19	31	26	13	8	1	3	52	21	126
2017	SE-05	15	32	30	10	8	0	4	50	19	50

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	60	23	10	3	2	0	1	84	6	707
2017	SE-01	61	13	8	10	5	0	3	77	15	61
2017	SE-02	57	26	10	4	2	0	1	84	6	262
2017	SE-03	63	19	12	0	3	1	2	84	3	166
2017	SE-04	63	24	9	2	2	0	1	88	3	126
2017	SE-05	74	14	2	6	2	0	2	90	8	50

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	74	12	7	3	2	1	2	88	5	704
2017	SE-01	79	8	7	2	3	0	2	88	5	61
2017	SE-02	72	13	6	4	2	1	2	87	6	261
2017	SE-03	74	11	7	2	2	1	3	89	4	166
2017	SE-04	74	14	7	1	4	0	1	88	5	124
2017	SE-05	80	14	2	0	0	0	4	98	0	50

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	51	32	10	5	2	0	2	84	6	706
2017	SE-01	68	14	8	5	3	0	2	84	9	61
2017	SE-02	46	34	14	5	1	0	1	80	6	262
2017	SE-03	48	36	7	6	1	1	2	86	7	165
2017	SE-04	54	31	9	3	2	0	1	85	6	126
2017	SE-05	63	29	6	0	0	0	2	94	0	50

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	55	24	8	7	4	0	1	80	11	707
2017	SE-01	68	13	5	6	6	0	2	82	13	61
2017	SE-02	57	20	9	8	4	0	1	78	12	262
2017	SE-03	55	26	7	7	3	1	2	82	10	166
2017	SE-04	48	28	9	11	3	0	1	77	14	126
2017	SE-05	69	24	5	0	0	0	2	95	0	50

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	52	28	9	3	1	1	6	86	4	705
2017	SE-01	67	13	2	5	2	0	12	91	8	61
2017	SE-02	46	33	11	5	0	1	4	83	5	262
2017	SE-03	54	25	10	2	1	1	7	85	3	166
2017	SE-04	60	22	10	2	1	0	6	87	3	126
2017	SE-05	53	37	4	0	0	0	6	95	0	50

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	67	20	5	2	1	1	5	93	3	698
2017	SE-01	73	10	5	2	3	0	7	89	5	60
2017	SE-02	67	20	5	2	1	1	5	92	2	262
2017	SE-03	68	21	3	1	1	1	6	95	1	163
2017	SE-04	64	23	6	2	1	0	5	92	3	123
2017	SE-05	69	23	2	0	0	0	6	98	0	49

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	70	15	4	3	4	1	3	89	6	706
2017	SE-01	28	16	13	15	26	0	2	45	42	61
2017	SE-02	73	14	4	3	2	1	3	90	5	262
2017	SE-03	70	18	5	1	1	1	4	93	1	166
2017	SE-04	76	17	2	0	1	2	2	97	1	126
2017	SE-05	92	4	0	0	0	0	4	100	0	50

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	58	26	9	2	1	1	4	88	3	705
2017	SE-01	65	22	5	3	3	0	2	89	6	61
2017	SE-02	55	26	12	2	2	1	3	84	4	262
2017	SE-03	52	30	9	2	1	2	5	87	3	166
2017	SE-04	65	27	5	1	0	0	3	94	1	125
2017	SE-05	72	15	10	0	0	0	2	90	0	50

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	7	24	46	17	6	0	0	32	23	707
2017	SE-01	15	23	48	8	6	0	0	38	14	61
2017	SE-02	4	22	47	21	6	0	0	26	27	262
2017	SE-03	6	28	44	18	4	1	1	34	22	166
2017	SE-04	12	23	45	13	6	1	0	35	20	126
2017	SE-05	12	30	45	10	2	0	0	42	12	50

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	6	21	41	24	8	0	0	32	27	704
2017	SE-01	9	11	29	32	18	0	0	50	21	61
2017	SE-02	7	23	44	21	4	0	0	25	30	262
2017	SE-03	5	18	41	28	8	1	1	36	23	165
2017	SE-04	4	21	39	23	12	0	0	36	25	126
2017	SE-05	2	17	36	30	14	0	0	45	19	48

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	25	44	17	7	2	4	0	73	9	707
2017	SE-01	34	38	10	3	2	13	0	83	6	61
2017	SE-02	24	45	18	8	2	3	0	71	10	262
2017	SE-03	29	45	14	8	2	3	1	76	10	166
2017	SE-04	23	43	23	7	3	1	0	67	10	126
2017	SE-05	22	46	14	6	4	8	0	74	10	50

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	21	41	16	13	7	2	0	63	21	704
2017	SE-01	37	39	8	14	2	0	0	76	16	61
2017	SE-02	19	41	17	12	9	2	0	61	21	262
2017	SE-03	19	43	11	15	7	3	1	65	24	164
2017	SE-04	20	41	18	14	6	1	0	61	20	126
2017	SE-05	23	51	16	6	2	2	0	76	8	50

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SE	9	91	706
2017	SE-01	8	92	61
2017	SE-02	11	89	261
2017	SE-03	9	91	166
2017	SE-04	8	92	126
2014	SE	9	91	743
2014	SE-01	0	100	31
2014	SE-02	11	89	255
2014	SE-03	5	95	221
2014	SE-04	10	90	145
2014	SE-05	14	86	54

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SE	84	16	64
2017	SE-02	87	13	29
2017	SE-03	88	12	14
2017	SE-04	92	8	10
2014	SE	74	26	65
2014	SE-02	83	17	26
2014	SE-03	80	20	11
2014	SE-04	64	36	14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	54	32	3	6	4	2	87	10	52
2017	SE-02	50	33	4	8	4	0	83	13	24
2017	SE-03	54	24	0	8	8	7	84	16	12
2014	SE	60	28	4	2	6	0	88	8	48
2014	SE-02	72	19	0	5	5	0	91	9	21

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	37	25	17	8	5	7	0	40	60	707
2017	SE-01	34	13	20	11	15	5	2	37	63	61
2017	SE-02	35	21	18	12	8	7	0	37	63	262
2017	SE-03	42	26	17	6	2	8	0	45	55	166
2017	SE-04	39	34	14	4	2	6	0	41	59	126
2017	SE-05	39	31	12	10	2	6	0	41	59	50

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	SE	11	390
2017	SE-01	30	36
2017	SE-02	15	153
2017	SE-03	3	85
2017	SE-04	7	68
2017	SE-05	0	26

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	SE	43	390
2017	SE-01	64	36
2017	SE-02	57	153
2017	SE-03	32	85
2017	SE-04	16	68
2017	SE-05	44	26

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	SE	9	390
2017	SE-01	19	36
2017	SE-02	10	153
2017	SE-03	10	85
2017	SE-04	7	68
2017	SE-05	0	26

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	SE	24	390
2017	SE-01	22	36
2017	SE-02	27	153
2017	SE-03	27	85
2017	SE-04	23	68
2017	SE-05	11	26

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	SE	6	390
2017	SE-01	3	36
2017	SE-02	9	153
2017	SE-03	4	85
2017	SE-04	5	68
2017	SE-05	3	26

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	SE	44	390
2017	SE-01	36	36
2017	SE-02	34	153
2017	SE-03	44	85
2017	SE-04	62	68
2017	SE-05	56	26

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	SE	9	52	16	10	7	7	384
2017	SE-01	6	47	26	6	11	5	36
2017	SE-02	5	49	17	10	9	9	152
2017	SE-03	12	58	16	6	3	6	81
2017	SE-04	16	54	17	9	3	1	66
2017	SE-05	7	64	4	11	4	11	27

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	9	28	16	15	18	3	10	43	38	392
2017	SE-01	22	39	6	5	20	3	6	67	27	36
2017	SE-02	9	28	15	17	20	1	9	42	42	153
2017	SE-03	8	30	15	16	15	7	9	45	36	85
2017	SE-04	7	24	18	12	17	6	16	40	37	69
2017	SE-05	4	28	21	12	18	0	18	38	36	27

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SE	2	10	15	16	39	6	13	14	67	392
2017	SE-01	0	6	9	10	62	3	11	7	83	36
2017	SE-02	1	14	14	14	48	3	7	16	69	153
2017	SE-03	1	8	18	22	24	11	16	13	62	85
2017	SE-04	4	9	16	12	28	10	20	18	58	69
2017	SE-05	7	7	11	17	36	4	18	18	68	27

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - SE

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me