2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - RO

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	28	42	4	14	11	0	71	25	117
2017	RO-03	33	40	4	14	9	0	73	23	78
2017	RO-04	23	36	5	14	23	0	59	37	22
2017	RO-05	18	59	0	14	9	0	77	23	12
2014	RO	13	39	10	27	11	0	52	38	128
2014	RO-03	15	35	10	28	12	0	50	39	71
2014	RO-04	0	41	6	34	19	0	41	53	32
2014	RO-05	16	56	16	11	0	0	73	11	19
2011	RO	28	43	5	14	9	0	72	23	698
2011	RO-02	29	58	2	9	2	0	88	11	65
2011	RO-03	25	37	5	21	12	0	62	33	209
2011	RO-04	26	39	8	14	12	0	66	26	153
2011	RO-05	34	51	1	9	4	0	86	13	72
2011	RO-06	10	73	0	8	10	0	83	17	12
2008	RO	40	45	4	8	4	0	84	11	1094
2008	RO-02	43	44	4	5	3	1	88	8	79
2008	RO-03	34	48	4	9	5	0	82	14	259
2008	RO-04	37	43	5	10	5	0	81	15	325
2008	RO-05	43	43	6	6	2	0	85	8	45

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	67	19	6	6	1	0	2	87	7	117
2017	RO-03	65	21	6	5	1	0	1	87	7	78
2017	RO-04	60	17	5	14	0	0	5	81	14	22
2017	RO-05	91	9	0	0	0	0	0	100	0	12
2014	RO	43	30	9	9	3	4	2	77	13	128
2014	RO-03	40	29	12	10	3	5	1	74	14	71
2014	RO-04	46	32	3	9	6	3	0	80	16	32
2014	RO-05	41	37	5	5	0	0	11	88	6	19
2011	RO	67	20	4	4	2	1	3	90	6	697
2011	RO-02	66	20	6	6	0	2	0	88	6	65
2011	RO-03	65	22	5	4	1	0	3	90	5	209
2011	RO-04	61	22	2	5	4	1	5	88	10	153
2011	RO-05	73	19	5	3	0	1	0	92	3	72
2011	RO-06	58	35	0	0	0	8	0	100	0	12
2008	RO	71	17	5	3	3	0	1	89	6	1094
2008	RO-02	73	14	5	1	4	1	1	90	5	79
2008	RO-03	70	18	3	3	5	0	1	89	8	259
2008	RO-04	69	19	5	3	3	0	1	89	6	325
2008	RO-05	68	18	10	0	0	0	4	90	0	45

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	71	17	3	3	3	0	1	90	7	117
2017	RO-03	69	18	5	1	5	0	1	88	7	78
2017	RO-04	78	13	0	9	0	0	0	91	9	22
2017	RO-05	77	14	0	9	0	0	0	91	9	12
2014	RO	50	22	13	6	6	0	3	74	12	128
2014	RO-03	46	25	13	6	9	0	1	72	15	71
2014	RO-04	59	16	16	3	3	0	3	77	7	32
2014	RO-05	52	22	5	10	0	0	11	83	11	19
2011	RO	67	16	5	4	5	0	3	86	9	698
2011	RO-02	63	21	5	3	5	2	1	87	8	65
2011	RO-03	63	16	8	4	7	0	4	81	11	209
2011	RO-04	63	18	4	5	5	0	5	85	11	153
2011	RO-05	71	17	4	3	3	0	2	90	6	72
2011	RO-06	67	8	0	10	0	0	15	89	11	12
2008	RO	69	15	5	4	4	0	1	86	9	1093
2008	RO-02	66	18	5	8	4	0	0	84	11	79
2008	RO-03	72	12	7	3	5	0	1	85	8	258
2008	RO-04	70	16	4	3	4	0	2	88	8	325
2008	RO-05	58	28	3	6	3	0	2	88	9	45

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	34	36	6	13	12	70	25	117
2017	RO-03	37	36	4	10	13	73	23	78
2017	RO-04	9	36	14	23	18	45	41	22
2017	RO-05	54	36	5	6	0	90	6	12
2014	RO	18	42	8	22	11	60	33	127
2014	RO-03	12	36	12	25	14	48	40	71
2014	RO-04	25	37	0	28	9	62	38	32
2014	RO-05	23	74	0	3	0	97	3	18
2011	RO	43	34	7	8	7	77	16	697
2011	RO-02	55	31	6	8	0	86	8	64
2011	RO-03	34	27	12	13	13	62	26	210
2011	RO-04	38	41	6	6	8	80	14	153
2011	RO-05	50	30	8	7	5	80	12	72
2011	RO-06	40	42	0	8	10	83	17	12

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	19	38	13	17	12	0	0	57	30	116
2017	RO-03	22	39	9	17	13	0	0	61	30	77
2017	RO-04	18	17	23	23	18	0	0	36	41	22
2017	RO-05	9	68	14	9	0	0	0	77	9	12
2014	RO	8	44	13	19	17	0	0	51	36	128
2014	RO-03	9	33	13	22	23	0	0	43	45	71
2014	RO-04	6	51	9	18	16	0	0	57	34	32
2014	RO-05	0	73	16	11	0	0	0	73	11	19
2011	RO	24	34	18	14	7	0	2	60	22	699
2011	RO-02	33	35	15	9	2	0	6	72	12	65
2011	RO-03	17	35	17	18	10	1	2	54	29	210
2011	RO-04	18	35	19	21	7	0	1	54	28	153
2011	RO-05	32	40	13	11	4	0	0	72	15	72
2011	RO-06	35	25	15	25	0	0	0	60	25	12
2008	RO	24	41	17	10	5	0	3	67	16	1095
2008	RO-02	24	48	15	9	1	1	1	74	10	79
2008	RO-03	22	43	11	12	12	0	1	65	24	259
2008	RO-04	21	40	18	13	5	0	3	63	19	325
2008	RO-05	37	45	6	6	0	0	6	87	6	45

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	36	39	14	7	3	0	76	10	117
2017	RO-03	40	39	15	4	3	0	78	6	78
2017	RO-04	23	40	14	14	9	0	63	23	22
2017	RO-05	36	50	0	14	0	0	86	14	12
2014	RO	36	35	18	9	2	0	71	11	128
2014	RO-03	32	32	21	12	3	0	65	14	71
2014	RO-04	41	32	15	9	3	0	73	13	32
2014	RO-05	38	51	11	0	0	0	89	0	19
2011	RO	57	33	5	3	2	0	90	5	698
2011	RO-02	65	31	4	0	0	0	96	0	65
2011	RO-03	51	36	6	4	2	1	88	6	209
2011	RO-04	48	38	6	4	3	0	86	7	153
2011	RO-05	62	35	2	1	0	0	97	1	72
2011	RO-06	65	15	19	0	0	0	81	0	12
2008	RO	55	34	4	5	1	0	89	6	1094
2008	RO-02	55	35	5	4	1	0	90	5	78
2008	RO-03	43	39	7	9	3	0	82	11	259
2008	RO-04	56	35	3	4	2	0	91	6	325
2008	RO-05	46	40	10	5	0	0	86	5	45

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	46	37	9	7	2	0	83	8	117
2017	RO-03	49	39	8	4	1	0	87	5	78
2017	RO-04	37	31	14	18	0	0	68	18	22
2017	RO-05	50	36	0	5	9	0	86	14	12
2014	RO	41	34	15	7	2	1	76	9	128
2014	RO-03	40	33	17	8	3	0	73	11	71
2014	RO-04	44	35	8	9	3	0	79	13	32
2014	RO-05	41	43	11	0	0	5	88	0	19
2011	RO	64	28	5	2	2	0	92	3	700
2011	RO-02	73	23	4	0	0	0	96	0	65
2011	RO-03	56	32	7	2	2	0	88	5	210
2011	RO-04	62	27	5	4	2	0	89	6	153
2011	RO-05	64	31	2	2	0	1	97	2	72
2011	RO-06	73	27	0	0	0	0	100	0	12
2008	RO	60	32	4	2	1	0	92	3	1095
2008	RO-02	58	35	4	1	1	0	94	3	79
2008	RO-03	48	38	9	5	0	0	86	6	259
2008	RO-04	63	29	4	2	1	0	92	3	325
2008	RO-05	54	39	3	5	0	0	93	5	45

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	33	33	12	13	9	66	22	117
2017	RO-03	32	30	14	15	9	61	24	78
2017	RO-04	28	40	9	9	14	68	23	22
2017	RO-05	45	37	9	9	0	82	9	12
2014	RO	25	37	12	14	11	62	26	128
2014	RO-03	14	33	17	20	16	47	36	71
2014	RO-04	28	46	3	13	9	75	22	32
2014	RO-05	52	43	5	0	0	95	0	19

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	24	25	19	13	20	0	48	33	117
2017	RO-03	20	21	19	17	23	0	41	40	78
2017	RO-04	18	31	23	9	18	0	49	28	22
2017	RO-05	50	27	14	0	9	0	77	9	12
2014	RO	16	27	20	13	22	1	44	36	128
2014	RO-03	14	22	17	16	30	1	36	47	71
2014	RO-04	16	35	16	15	19	0	51	34	32
2014	RO-05	16	41	32	5	5	0	57	11	19
2011	RO	29	34	16	11	9	1	64	20	698
2011	RO-02	37	32	19	11	0	2	70	11	65
2011	RO-03	24	32	16	14	14	0	56	28	210
2011	RO-04	25	36	16	12	11	1	61	23	153
2011	RO-05	29	48	10	9	4	0	78	13	72
2011	RO-06	33	25	33	10	0	0	58	10	12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	52	30	2	9	7	0	0	83	16	117
2017	RO-03	49	36	1	8	6	0	0	85	14	78
2017	RO-04	55	22	0	14	9	0	0	77	23	22
2017	RO-05	81	6	0	9	0	0	5	91	9	12
2014	RO	60	17	7	9	6	0	1	78	15	128
2014	RO-03	64	16	7	6	4	1	1	82	10	71
2014	RO-04	70	9	0	6	15	0	0	79	21	32
2014	RO-05	41	26	5	27	0	0	0	67	27	19
2011	RO	26	15	8	11	28	3	10	47	45	698
2011	RO-02	15	20	8	9	30	9	9	43	48	65
2011	RO-03	44	15	4	11	18	3	5	64	31	210
2011	RO-04	20	19	7	12	31	1	10	44	48	153
2011	RO-05	24	18	5	13	27	0	13	48	47	72
2011	RO-06	8	17	25	0	42	0	8	27	46	12
2008	RO	21	19	9	12	26	1	11	46	44	1094
2008	RO-02	13	22	15	16	22	3	10	39	43	79
2008	RO-03	37	22	7	12	16	0	6	63	30	259
2008	RO-04	16	19	10	9	33	1	12	40	48	324
2008	RO-05	36	25	5	14	15	0	6	65	30	45

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	28	48	12	10	3	76	12	117
2017	RO-03	33	43	12	9	3	77	12	78
2017	RO-04	14	59	9	14	5	72	18	22
2017	RO-05	18	64	9	9	0	82	9	12
2014	RO	24	49	13	5	10	72	15	128
2014	RO-03	24	42	16	9	10	65	19	71
2014	RO-04	28	54	3	0	15	82	15	32
2014	RO-05	16	63	16	0	5	79	5	19
2011	RO	41	39	9	6	4	81	10	699
2011	RO-02	45	31	16	8	2	75	9	65
2011	RO-03	40	43	6	7	4	83	10	210
2011	RO-04	37	41	9	6	7	78	13	153
2011	RO-05	44	44	5	5	1	88	6	72
2011	RO-06	48	25	27	0	0	73	0	12
2008	RO	44	42	8	4	2	86	6	1089
2008	RO-02	47	37	11	5	0	84	5	79
2008	RO-03	36	48	9	3	3	84	6	257
2008	RO-04	44	41	8	5	2	85	7	323
2008	RO-05	37	44	12	6	0	81	6	45

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	13	22	27	17	20	0	35	38	116
2017	RO-03	16	22	23	20	20	0	38	39	77
2017	RO-04	9	13	23	23	32	0	22	55	22
2017	RO-05	9	36	41	0	9	5	47	9	12
2014	RO	11	26	13	21	29	0	37	49	128
2014	RO-03	4	19	18	22	37	0	23	59	71
2014	RO-04	16	35	3	22	24	0	51	46	32
2014	RO-05	27	35	5	21	11	0	63	32	19
2011	RO	16	36	16	16	15	0	53	32	699
2011	RO-02	16	47	19	15	3	0	63	18	65
2011	RO-03	15	34	13	16	22	0	49	38	210
2011	RO-04	12	31	17	24	16	0	44	40	153
2011	RO-05	20	42	21	13	5	0	62	18	72
2011	RO-06	15	50	8	19	8	0	65	27	12

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	26	40	14	14	6	66	20	117
2017	RO-03	28	42	10	14	5	70	19	78
2017	RO-04	32	17	23	14	14	49	28	22
2017	RO-05	9	59	14	18	0	68	18	12

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	33	46	14	3	3	0	0	79	7	117
2017	RO-03	39	40	14	4	4	0	0	78	8	78
2017	RO-04	28	49	14	5	5	0	0	77	9	22
2017	RO-05	23	77	0	0	0	0	0	100	0	12
2014	RO	27	33	17	13	8	2	1	62	21	128
2014	RO-03	22	27	22	17	9	1	1	51	27	71
2014	RO-04	32	38	6	13	8	3	0	72	22	32
2014	RO-05	41	37	16	0	5	0	0	78	5	19
2011	RO	35	39	11	8	6	1	0	74	14	699
2011	RO-02	34	35	14	12	3	2	0	70	16	65
2011	RO-03	32	36	17	8	7	0	0	68	15	210
2011	RO-04	35	41	7	11	5	1	0	77	16	153
2011	RO-05	36	49	6	4	4	1	0	86	8	72
2011	RO-06	15	75	0	0	10	0	0	90	10	12
2008	RO	47	38	8	4	2	0	0	86	6	1095
2008	RO-02	52	35	4	4	5	0	0	87	9	79
2008	RO-03	41	40	12	4	3	1	0	81	7	259
2008	RO-04	48	38	8	3	2	0	0	87	5	325
2008	RO-05	54	34	10	2	0	0	0	88	2	45

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	13	36	21	19	12	48	31	117
2017	RO-03	15	31	18	22	14	46	36	78
2017	RO-04	5	40	28	14	14	45	28	22
2017	RO-05	14	59	18	9	0	73	9	12

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	54	35	9	1	2	89	3	115
2017	RO-03	55	33	8	1	3	88	4	76
2017	RO-04	55	26	18	0	0	82	0	22
2017	RO-05	45	55	0	0	0	100	0	12
2014	RO	49	30	14	5	2	79	7	128
2014	RO-03	45	29	17	4	4	74	9	71
2014	RO-04	57	22	12	9	0	79	9	32
2014	RO-05	46	48	5	0	0	95	0	19
2011	RO	67	26	4	2	1	93	3	700
2011	RO-02	62	31	6	2	0	92	2	65
2011	RO-03	61	29	5	4	1	91	4	210
2011	RO-04	67	26	4	1	1	93	3	153
2011	RO-05	68	28	1	1	1	96	3	72
2011	RO-06	58	42	0	0	0	100	0	12

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	18	29	15	19	17	0	1	47	37	116
2017	RO-03	14	28	16	20	21	0	1	43	41	77
2017	RO-04	23	26	9	23	18	0	0	49	41	22
2017	RO-05	32	41	18	9	0	0	0	73	9	12
2014	RO	11	27	9	20	33	0	0	38	53	128
2014	RO-03	8	19	11	22	40	0	0	27	63	71
2014	RO-04	6	32	6	22	34	0	0	38	56	32
2014	RO-05	27	52	0	10	11	0	0	79	21	19
2011	RO	24	33	10	16	15	1	0	58	32	700
2011	RO-02	36	39	11	9	3	2	0	76	13	65
2011	RO-03	21	25	11	18	23	1	1	46	42	210
2011	RO-04	19	35	14	19	13	1	0	54	32	153
2011	RO-05	32	41	7	13	8	0	0	73	21	72
2011	RO-06	17	58	25	0	0	0	0	75	0	12

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	20	26	22	18	12	1	47	30	116
2017	RO-03	14	27	22	20	16	1	42	36	77
2017	RO-04	32	22	23	14	9	0	54	23	22
2017	RO-05	36	36	6	23	0	0	72	23	12
2014	RO	18	25	15	18	25	0	43	43	128
2014	RO-03	9	20	19	18	33	0	30	51	71
2014	RO-04	16	28	13	22	21	0	44	43	32
2014	RO-05	41	38	0	16	5	0	79	21	19

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	23	33	21	12	10	0	1	57	22	116
2017	RO-03	25	26	26	12	10	0	1	51	22	77
2017	RO-04	14	49	9	14	14	0	0	63	28	22
2017	RO-05	36	41	9	14	0	0	0	77	14	12
2014	RO	15	33	23	12	17	0	0	47	29	128
2014	RO-03	12	33	21	15	19	0	0	45	34	71
2014	RO-04	16	28	19	13	24	0	0	44	37	32
2014	RO-05	19	38	37	5	0	0	0	57	5	19
2011	RO	26	37	15	12	7	1	2	65	20	695
2011	RO-02	34	40	14	5	2	2	3	78	7	64
2011	RO-03	25	33	16	16	9	1	1	59	25	210
2011	RO-04	19	38	19	14	10	1	1	57	24	153
2011	RO-05	34	44	16	5	1	0	0	78	6	71
2011	RO-06	35	42	15	8	0	0	0	77	8	12

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	40	34	16	5	5	0	74	10	116
2017	RO-03	44	27	17	7	5	0	71	12	77
2017	RO-04	28	49	9	5	9	0	77	14	22
2017	RO-05	36	50	14	0	0	0	86	0	12
2014	RO	32	39	14	10	5	1	72	14	128
2014	RO-03	22	44	15	12	6	1	67	18	71
2014	RO-04	51	28	6	9	5	0	79	15	32
2014	RO-05	33	41	21	5	0	0	74	5	19
2011	RO	45	42	6	6	2	0	87	8	699
2011	RO-02	54	34	6	5	2	0	88	6	65
2011	RO-03	45	42	4	8	0	0	87	9	210
2011	RO-04	34	47	8	7	2	0	82	10	153
2011	RO-05	47	47	3	2	1	0	94	4	72
2011	RO-06	58	42	0	0	0	0	100	0	12
2008	RO	51	37	7	3	2	0	88	5	1095
2008	RO-02	57	29	10	4	0	0	86	4	79
2008	RO-03	46	40	7	4	3	0	86	8	259
2008	RO-04	51	37	7	3	2	0	88	5	325
2008	RO-05	42	46	7	5	0	0	88	5	45

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	53	22	8	4	2	0	11	84	7	117
2017	RO-03	63	19	5	0	0	0	13	94	0	78
2017	RO-04	37	28	13	9	5	0	9	71	15	22
2017	RO-05	27	18	19	27	0	0	9	49	29	12
2014	RO	42	27	15	1	1	1	14	81	2	128
2014	RO-03	55	16	7	0	0	1	20	91	0	71
2014	RO-04	37	28	25	0	3	0	6	70	3	32
2014	RO-05	10	54	25	5	0	0	5	68	6	19
2011	RO	25	34	17	11	8	0	4	62	20	699
2011	RO-02	20	42	20	10	6	0	2	63	17	65
2011	RO-03	44	26	14	6	3	0	7	75	10	210
2011	RO-04	15	44	16	15	9	0	1	60	24	152
2011	RO-05	20	34	20	14	9	0	3	55	24	72
2011	RO-06	8	58	17	0	17	0	0	65	17	12
2008	RO	19	31	23	15	9	0	3	52	24	1094
2008	RO-02	17	41	22	14	4	1	1	59	18	78
2008	RO-03	34	27	21	8	4	0	6	65	12	259
2008	RO-04	16	32	25	16	8	0	3	49	25	325
2008	RO-05	6	53	21	11	8	0	0	59	20	45

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	15	11	27	22	16	2	7	42	29	117
2017	RO-03	14	9	26	26	18	3	5	47	25	78
2017	RO-04	23	8	23	18	18	0	9	40	34	22
2017	RO-05	0	36	27	14	9	0	14	27	42	12
2014	RO	10	31	30	19	7	1	2	26	42	127
2014	RO-03	4	24	32	24	11	1	3	36	30	71
2014	RO-04	25	30	25	16	3	0	0	19	56	32
2014	RO-05	0	57	32	11	0	0	0	11	57	19
2011	RO	20	29	28	15	5	1	3	21	50	696
2011	RO-02	11	31	34	15	6	0	3	22	43	65
2011	RO-03	18	23	26	17	10	1	6	28	43	210
2011	RO-04	23	34	24	15	2	0	2	18	58	151
2011	RO-05	15	30	35	17	3	0	0	20	45	72
2011	RO-06	19	40	33	8	0	0	0	8	60	12
2008	RO	7	24	36	22	8	0	3	31	32	1092
2008	RO-02	6	23	35	23	11	0	1	35	29	79
2008	RO-03	4	24	35	21	11	0	5	33	30	259
2008	RO-04	6	28	35	23	7	0	1	31	34	325
2008	RO-05	10	25	32	25	7	0	0	33	35	44

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	17	23	27	12	15	3	2	28	43	117
2017	RO-03	18	21	24	14	20	1	1	35	40	78
2017	RO-04	23	18	32	9	5	8	5	16	47	22
2017	RO-05	0	36	41	9	0	9	5	10	42	12
2014	RO	26	37	24	8	2	2	1	11	65	127
2014	RO-03	26	28	28	9	4	3	1	14	56	71
2014	RO-04	40	38	16	6	0	0	0	6	78	32
2014	RO-05	3	70	16	11	0	0	0	11	73	19
2011	RO	23	27	27	12	6	2	2	19	53	698
2011	RO-02	23	29	20	7	8	9	3	17	60	65
2011	RO-03	19	26	27	14	9	3	3	24	47	210
2011	RO-04	28	26	30	11	4	0	1	16	54	152
2011	RO-05	14	28	38	13	7	0	0	20	42	72
2011	RO-06	8	42	35	8	0	0	8	8	54	12
2008	RO	9	17	29	28	12	2	3	42	28	1093
2008	RO-02	5	15	14	32	24	4	6	62	23	79
2008	RO-03	11	17	30	27	11	0	3	40	29	259
2008	RO-04	8	19	32	26	12	2	1	39	27	325
2008	RO-05	6	17	33	27	16	2	0	44	23	44

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	6	12	27	17	15	2	20	41	24	117
2017	RO-03	8	6	27	15	20	1	22	47	18	78
2017	RO-04	5	18	18	23	5	8	23	40	33	22
2017	RO-05	0	32	41	18	0	0	9	20	35	12
2014	RO	25	27	20	13	6	1	7	21	57	128
2014	RO-03	19	30	18	14	8	1	10	25	55	71
2014	RO-04	30	22	22	16	6	0	3	23	54	32
2014	RO-05	41	21	22	11	0	0	5	12	65	19
2011	RO	22	25	25	14	7	2	6	23	50	695
2011	RO-02	17	17	30	15	9	3	9	28	39	65
2011	RO-03	16	18	23	18	10	4	11	33	40	209
2011	RO-04	21	31	25	13	5	0	5	19	55	152
2011	RO-05	20	28	31	17	3	0	1	20	48	70
2011	RO-06	27	25	23	8	0	10	8	9	63	12
2008	RO	15	24	30	17	9	2	4	27	41	1093
2008	RO-02	13	24	27	16	13	3	5	32	40	79
2008	RO-03	13	18	32	17	10	3	8	30	35	259
2008	RO-04	17	25	30	17	9	1	1	27	43	325
2008	RO-05	10	23	26	27	13	0	2	40	33	45

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	4	6	18	20	25	3	23	62	14	117
2017	RO-03	5	3	13	19	31	1	28	71	11	78
2017	RO-04	5	9	17	23	18	5	23	57	19	22
2017	RO-05	0	18	36	23	14	9	0	41	20	12
2014	RO	10	10	27	25	12	2	14	44	24	125
2014	RO-03	10	9	14	26	18	4	19	57	24	71
2014	RO-04	15	7	33	29	7	0	10	40	24	31
2014	RO-05	3	22	48	22	0	0	5	23	26	19
2011	RO	8	12	31	28	11	2	9	43	23	696
2011	RO-02	6	11	26	30	20	3	4	54	18	65
2011	RO-03	6	9	22	29	13	3	17	53	19	209
2011	RO-04	9	14	35	27	9	1	6	39	24	152
2011	RO-05	5	25	37	30	3	0	0	32	31	72
2011	RO-06	0	10	50	17	8	0	15	30	11	12
2008	RO	4	14	34	30	12	0	6	44	20	1090
2008	RO-02	1	16	32	24	25	0	1	50	18	79
2008	RO-03	2	10	29	28	17	0	14	52	14	258
2008	RO-04	6	16	37	31	8	0	2	40	22	322
2008	RO-05	7	21	35	18	17	0	2	36	28	44

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	28	17	20	16	11	2	6	29	49	116
2017	RO-03	26	13	21	19	14	1	6	36	42	78
2017	RO-04	43	19	18	10	5	0	5	15	66	21
2017	RO-05	0	45	23	9	9	9	5	21	52	12
2014	RO	32	29	19	15	4	1	1	19	61	127
2014	RO-03	29	23	22	16	8	1	1	25	53	71
2014	RO-04	43	28	13	16	0	0	0	16	72	32
2014	RO-05	25	43	22	11	0	0	0	11	67	19
2011	RO	26	20	26	16	7	1	4	24	49	697
2011	RO-02	12	25	29	17	6	4	6	26	41	65
2011	RO-03	25	17	22	19	9	1	6	31	46	210
2011	RO-04	31	26	26	12	3	1	1	15	59	152
2011	RO-05	20	23	36	18	3	0	0	21	43	72
2011	RO-06	17	15	35	17	0	0	15	20	39	12
2008	RO	13	25	29	19	10	1	3	30	40	1089
2008	RO-02	9	14	16	28	23	5	5	56	25	79
2008	RO-03	12	24	30	18	12	0	4	31	37	256
2008	RO-04	15	28	29	19	6	0	2	26	44	323
2008	RO-05	9	19	45	13	12	2	0	25	29	45

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	19	23	27	13	11	3	5	26	45	117
2017	RO-03	19	22	26	14	13	3	4	29	44	78
2017	RO-04	18	23	28	9	9	4	9	21	47	22
2017	RO-05	18	27	14	18	9	9	5	31	52	12
2014	RO	11	17	32	23	13	2	2	38	29	127
2014	RO-03	13	13	29	22	17	4	3	41	28	71
2014	RO-04	8	19	32	25	16	0	0	41	27	32
2014	RO-05	8	26	38	22	0	0	5	23	37	19
2011	RO	6	12	23	30	19	3	6	54	20	696
2011	RO-02	5	12	24	20	23	7	8	52	20	65
2011	RO-03	7	10	19	28	26	2	8	60	19	210
2011	RO-04	7	10	34	28	17	1	3	47	18	152
2011	RO-05	1	17	24	41	14	1	2	57	19	72
2011	RO-06	0	0	35	40	0	0	25	54	0	12
2008	RO	5	11	24	32	21	2	5	57	17	1087
2008	RO-02	5	4	18	33	27	8	6	69	10	79
2008	RO-03	5	12	25	28	23	3	5	55	18	258
2008	RO-04	5	8	25	32	25	0	4	60	14	323
2008	RO-05	2	25	20	39	13	0	0	52	27	44

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	14	18	26	20	6	3	13	31	38	117
2017	RO-03	13	13	27	23	7	3	14	37	31	78
2017	RO-04	14	23	23	14	5	8	14	24	47	22
2017	RO-05	14	50	9	18	0	0	9	20	71	12
2014	RO	18	27	30	10	6	2	6	18	49	127
2014	RO-03	16	22	28	12	9	4	9	25	43	71
2014	RO-04	24	35	22	13	3	0	3	16	61	32
2014	RO-05	14	37	44	0	0	0	5	0	54	19

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	53	15	15	1	3	1	12	78	5	117
2017	RO-03	52	14	15	0	4	1	13	78	4	78
2017	RO-04	51	13	14	0	5	0	18	77	6	22
2017	RO-05	68	14	9	9	0	0	0	82	9	12
2014	RO	52	10	12	3	6	2	14	74	11	128
2014	RO-03	42	12	12	1	12	3	19	68	17	71
2014	RO-04	68	6	13	3	0	0	9	83	3	32
2014	RO-05	57	16	11	5	0	0	11	83	5	19
2011	RO	64	12	7	3	6	1	8	83	10	696
2011	RO-02	72	14	4	5	2	2	2	89	7	64
2011	RO-03	59	13	5	4	8	1	10	81	13	210
2011	RO-04	61	12	8	4	6	0	9	81	11	153
2011	RO-05	69	9	9	2	5	0	7	83	8	72
2011	RO-06	50	25	0	10	0	0	15	89	11	12
2008	RO	60	12	6	6	6	1	8	79	14	1094
2008	RO-02	63	14	5	5	10	0	3	79	16	79
2008	RO-03	63	9	6	6	6	1	8	80	13	258
2008	RO-04	58	11	5	7	9	1	9	77	18	325
2008	RO-05	59	18	5	5	4	0	9	85	9	45

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	11	21	22	25	18	3	0	33	44	117
2017	RO-03	10	16	23	28	19	3	0	27	49	78
2017	RO-04	5	26	18	23	28	0	0	31	51	22
2017	RO-05	28	27	18	18	0	9	0	61	20	12
2014	RO	10	32	19	17	18	2	1	44	37	128
2014	RO-03	8	20	25	21	20	4	1	30	43	71
2014	RO-04	9	40	6	16	28	0	0	49	44	32
2014	RO-05	22	52	16	10	0	0	0	74	10	19

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	23	35	13	15	13	1	0	58	29	117
2017	RO-03	23	27	13	19	17	1	0	51	36	78
2017	RO-04	18	45	14	14	9	0	0	63	23	22
2017	RO-05	37	54	9	0	0	0	0	91	0	12
2014	RO	23	28	17	18	13	1	1	52	31	128
2014	RO-03	17	23	18	22	17	1	1	41	41	71
2014	RO-04	22	38	15	16	9	0	0	60	25	32
2014	RO-05	44	25	16	11	5	0	0	68	16	19

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	15	37	18	17	10	2	0	53	28	117
2017	RO-03	19	33	18	15	12	3	0	54	28	78
2017	RO-04	5	37	17	28	14	0	0	41	41	22
2017	RO-05	9	63	14	9	0	0	5	75	9	12
2014	RO	10	35	14	29	12	2	0	45	41	128
2014	RO-03	11	29	17	29	12	3	0	41	41	71
2014	RO-04	6	35	0	38	21	0	0	41	59	32
2014	RO-05	11	46	21	22	0	0	0	57	22	19
2011	RO	30	38	12	13	6	2	1	69	19	697
2011	RO-02	42	38	9	5	3	2	2	83	8	65
2011	RO-03	25	35	14	15	9	2	0	61	24	210
2011	RO-04	23	38	10	20	8	0	1	62	28	153
2011	RO-05	28	47	10	13	2	1	0	76	14	72
2011	RO-06	50	25	0	25	0	0	0	75	25	12
2008	RO	33	37	10	14	5	1	1	70	19	1094
2008	RO-02	38	32	10	18	1	0	1	71	19	79
2008	RO-03	25	37	11	21	5	1	0	63	26	259
2008	RO-04	35	37	7	11	8	1	0	73	19	324
2008	RO-05	27	44	9	20	0	0	0	71	20	45

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	17	26	15	21	13	8	0	46	37	116
2017	RO-03	20	26	16	18	13	8	0	49	34	77
2017	RO-04	0	18	18	32	18	13	0	21	58	22
2017	RO-05	36	27	6	18	9	0	5	66	28	12
2014	RO	11	27	20	16	17	7	0	42	36	128
2014	RO-03	9	24	20	16	20	10	0	37	41	71
2014	RO-04	6	25	19	22	21	6	0	34	46	32
2014	RO-05	22	38	24	11	5	0	0	60	16	19
2011	RO	34	28	14	11	8	6	0	65	20	698
2011	RO-02	40	24	15	5	3	11	2	74	9	65
2011	RO-03	29	22	20	10	13	6	0	54	25	210
2011	RO-04	27	31	12	18	9	2	0	60	28	153
2011	RO-05	42	35	8	9	0	6	0	82	9	71
2011	RO-06	37	31	15	17	0	0	0	67	17	12
2008	RO	35	30	13	10	6	5	1	69	17	1095
2008	RO-02	34	28	22	9	0	6	1	67	10	79
2008	RO-03	30	28	12	11	10	9	0	64	23	259
2008	RO-04	34	34	14	9	6	3	0	70	15	325
2008	RO-05	49	31	15	5	0	0	0	79	5	45

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	5	16	17	25	29	7	1	23	59	117
2017	RO-03	8	10	15	24	33	8	1	20	63	78
2017	RO-04	0	28	13	32	28	0	0	28	60	22
2017	RO-05	0	27	23	9	18	23	0	35	35	12
2014	RO	6	13	23	24	33	2	0	19	58	128
2014	RO-03	5	6	24	22	39	4	0	11	64	71
2014	RO-04	0	22	13	28	37	0	0	22	65	32
2014	RO-05	11	16	33	29	11	0	0	27	40	19

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	19	44	14	14	9	1	63	23	117
2017	RO-03	21	38	14	17	9	1	60	26	78
2017	RO-04	9	54	9	14	14	0	63	28	22
2017	RO-05	32	50	18	0	0	0	82	0	12
2014	RO	17	42	18	18	5	1	59	23	128
2014	RO-03	18	30	20	24	7	1	48	31	71
2014	RO-04	6	59	13	19	3	0	65	22	32
2014	RO-05	27	52	21	0	0	0	79	0	19

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	21	30	20	19	9	1	0	52	28	116
2017	RO-03	22	31	17	21	9	0	0	53	30	77
2017	RO-04	18	26	28	18	9	0	0	45	28	22
2017	RO-05	28	27	27	0	9	9	0	61	10	12
2014	RO	20	27	18	21	13	1	0	48	34	128
2014	RO-03	16	22	18	23	20	1	0	38	44	71
2014	RO-04	18	32	19	25	6	0	0	49	32	32
2014	RO-05	33	46	16	5	0	0	0	79	5	19
2011	RO	30	32	14	12	12	1	0	63	24	697
2011	RO-02	54	24	14	5	3	0	0	78	8	64
2011	RO-03	27	30	12	13	15	1	1	59	29	210
2011	RO-04	19	32	16	17	15	1	0	52	32	153
2011	RO-05	33	41	12	11	3	0	0	74	14	71
2011	RO-06	35	50	15	0	0	0	0	85	0	12
2008	RO	26	35	13	14	11	0	1	61	25	1094
2008	RO-02	33	29	18	13	5	1	1	64	18	79
2008	RO-03	25	34	14	15	13	0	0	58	28	259
2008	RO-04	24	36	11	16	13	0	1	60	28	324
2008	RO-05	25	43	15	7	8	0	2	68	16	45

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	24	27	23	16	9	3	0	51	25	117
2017	RO-03	23	25	23	15	9	4	0	51	25	78
2017	RO-04	23	31	23	14	9	0	0	54	23	22
2017	RO-05	37	36	9	9	9	0	0	73	18	12
2014	RO	28	28	24	6	10	2	2	59	16	128
2014	RO-03	26	22	26	9	12	3	3	51	21	71
2014	RO-04	27	32	22	3	13	3	0	61	16	32
2014	RO-05	38	44	16	3	0	0	0	82	3	19
2011	RO	37	27	15	9	10	2	1	65	20	695
2011	RO-02	53	28	12	3	3	0	0	81	6	64
2011	RO-03	33	25	15	9	13	3	2	61	23	210
2011	RO-04	24	32	15	13	14	1	1	57	27	153
2011	RO-05	48	24	12	15	2	0	0	72	16	71
2011	RO-06	25	42	33	0	0	0	0	67	0	12
2008	RO	36	31	11	10	10	1	1	68	21	1095
2008	RO-02	46	32	5	10	5	1	1	79	16	79
2008	RO-03	37	29	11	10	12	2	0	66	23	259
2008	RO-04	34	29	11	13	11	1	1	64	24	325
2008	RO-05	32	39	23	0	4	3	0	73	4	45

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	25	31	18	16	9	1	0	57	25	117
2017	RO-03	27	30	18	15	9	1	0	57	25	78
2017	RO-04	18	36	9	23	14	0	0	54	37	22
2017	RO-05	37	27	27	9	0	0	0	64	9	12
2014	RO	27	33	13	15	11	1	0	60	27	128
2014	RO-03	29	24	14	19	13	1	0	53	32	71
2014	RO-04	18	38	9	19	16	0	0	56	35	32
2014	RO-05	33	52	16	0	0	0	0	84	0	19
2011	RO	31	31	14	12	11	1	0	62	23	696
2011	RO-02	47	28	14	5	6	0	0	75	11	64
2011	RO-03	29	25	18	13	14	1	1	55	27	210
2011	RO-04	19	37	14	15	15	0	0	56	30	153
2011	RO-05	47	28	9	9	6	0	0	75	15	71
2011	RO-06	25	33	23	19	0	0	0	58	19	12
2008	RO	29	34	11	14	11	0	0	64	25	1094
2008	RO-02	33	37	10	15	4	0	1	71	19	79
2008	RO-03	29	31	12	14	13	0	0	61	27	258
2008	RO-04	28	36	10	13	13	0	0	64	26	325
2008	RO-05	30	44	11	6	8	0	0	74	15	45

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	67	16	8	3	3	1	3	86	5	117
2017	RO-03	69	13	10	4	1	1	1	84	5	78
2017	RO-04	64	22	5	0	5	0	5	90	5	22
2017	RO-05	68	18	0	0	9	0	5	91	9	12
2014	RO	62	6	9	6	3	2	12	79	10	128
2014	RO-03	56	7	6	7	6	3	14	77	16	71
2014	RO-04	68	6	13	3	0	0	9	83	3	32
2014	RO-05	68	5	11	5	0	0	11	83	5	19
2011	RO	68	11	5	3	5	0	8	86	9	697
2011	RO-02	75	13	3	2	3	0	5	92	5	64
2011	RO-03	65	9	7	4	5	1	10	83	10	210
2011	RO-04	64	11	6	4	7	0	9	82	12	153
2011	RO-05	73	8	6	4	1	0	7	88	6	71
2011	RO-06	60	33	0	0	0	0	8	100	0	12
2008	RO	72	8	4	2	5	1	8	88	8	1094
2008	RO-02	77	8	5	1	8	0	1	86	9	79
2008	RO-03	74	9	4	3	3	0	8	89	6	259
2008	RO-04	70	9	2	3	7	1	9	87	11	325
2008	RO-05	78	8	3	5	2	0	5	91	7	45

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	14	16	12	5	11	3	38	51	28	117
2017	RO-03	10	10	14	5	10	3	47	41	31	78
2017	RO-04	9	26	5	9	18	5	28	53	41	22
2017	RO-05	46	9	18	0	9	9	9	67	11	12
2014	RO	23	19	14	2	9	2	31	63	16	128
2014	RO-03	17	6	13	3	12	3	46	45	29	71
2014	RO-04	24	35	9	0	9	0	22	76	12	32
2014	RO-05	41	43	11	0	0	5	0	88	0	19
2011	RO	41	25	9	5	8	2	9	75	15	698
2011	RO-02	52	31	5	3	3	0	6	88	7	65
2011	RO-03	30	22	10	5	14	2	15	64	23	209
2011	RO-04	34	24	11	6	12	1	11	66	21	153
2011	RO-05	53	28	7	4	1	2	5	87	6	72
2011	RO-06	50	19	15	0	8	8	0	75	8	12

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	25	36	18	9	10	1	1	62	20	116
2017	RO-03	25	32	17	13	10	1	1	59	24	77
2017	RO-04	23	40	23	0	14	0	0	63	14	22
2017	RO-05	37	36	18	0	9	0	0	73	9	12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	26	26	24	8	10	3	2	56	19	117
2017	RO-03	23	25	28	5	13	4	1	51	19	78
2017	RO-04	23	36	14	18	5	0	5	61	24	22
2017	RO-05	50	9	14	9	9	9	0	64	20	12

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	25	28	18	15	12	1	54	28	117
2017	RO-03	24	28	17	16	13	1	53	30	78
2017	RO-04	23	26	23	14	14	0	49	28	22
2017	RO-05	46	27	9	9	9	0	73	18	12
2014	RO	28	31	20	6	14	2	59	20	128
2014	RO-03	19	28	23	7	20	3	48	28	71
2014	RO-04	27	35	19	9	9	0	62	19	32
2014	RO-05	54	30	16	0	0	0	84	0	19

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	14	27	19	30	10	41	41	30
2017	RO-04	18	18	24	24	18	35	41	17
2014	RO	16	47	8	11	18	63	29	38
2014	RO-04	4	47	8	13	28	51	41	24
2014	RO-05	38	52	10	0	0	90	0	11

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	13	16	25	18	16	10	1	33	38	117
2017	RO-03	12	14	23	19	18	13	1	30	43	78
2017	RO-04	14	18	23	18	18	8	0	35	40	22
2017	RO-05	27	18	41	9	0	0	5	47	9	12
2014	RO	12	22	18	18	20	9	1	38	42	128
2014	RO-03	8	19	15	19	29	10	0	30	53	71
2014	RO-04	9	19	19	24	16	9	3	33	46	32
2014	RO-05	38	27	18	11	0	5	0	69	12	19
2011	RO	15	25	20	13	19	7	1	44	34	697
2011	RO-02	14	27	25	12	11	11	0	47	26	65
2011	RO-03	14	22	19	11	23	9	1	41	38	210
2011	RO-04	14	22	23	15	19	6	1	38	37	153
2011	RO-05	19	43	13	13	9	3	0	64	22	71
2011	RO-06	0	50	27	15	0	8	0	54	17	12

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	13	14	21	27	21	4	0	28	50	117
2017	RO-03	13	12	22	22	26	6	0	26	51	78
2017	RO-04	9	13	28	32	18	0	0	22	51	22
2017	RO-05	27	18	9	41	0	0	5	47	43	12
2014	RO	6	14	18	20	39	2	1	21	61	128
2014	RO-03	1	8	20	19	49	3	0	10	70	71
2014	RO-04	6	16	16	19	37	3	3	24	60	32
2014	RO-05	22	22	16	27	14	0	0	44	41	19
2011	RO	12	23	16	17	30	2	1	36	48	696
2011	RO-02	11	31	9	23	20	3	3	44	47	65
2011	RO-03	13	24	18	13	30	1	0	38	43	208
2011	RO-04	10	19	19	19	33	1	0	29	53	153
2011	RO-05	12	37	10	23	17	0	0	49	40	71
2011	RO-06	8	27	15	35	15	0	0	35	50	12
2008	RO	21	30	16	15	17	2	0	51	32	1093
2008	RO-02	27	27	18	14	11	4	0	55	26	79
2008	RO-03	18	28	17	16	20	1	0	46	36	259
2008	RO-04	20	30	15	18	15	2	0	51	34	325
2008	RO-05	29	37	12	6	13	2	0	68	20	45

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	9	11	24	22	24	9	0	22	52	116
2017	RO-03	9	6	23	19	30	13	0	18	56	78
2017	RO-04	5	24	23	24	24	0	0	29	48	21
2017	RO-05	18	27	18	32	0	0	5	47	34	12
2014	RO	5	10	13	25	42	5	1	15	71	128
2014	RO-03	3	5	16	20	50	6	0	8	75	71
2014	RO-04	3	13	9	19	46	6	3	17	72	32
2014	RO-05	16	16	5	49	14	0	0	33	63	19
2011	RO	6	20	18	24	27	4	0	27	54	698
2011	RO-02	8	34	9	28	17	5	0	43	47	65
2011	RO-03	7	15	19	21	30	7	0	24	55	210
2011	RO-04	4	21	17	25	30	4	0	26	56	153
2011	RO-05	5	27	19	30	16	3	0	33	47	72
2011	RO-06	0	25	8	35	25	0	8	27	65	12
2008	RO	10	31	17	21	16	4	0	43	39	1094
2008	RO-02	13	34	15	22	9	8	0	51	33	79
2008	RO-03	9	27	17	22	20	5	0	38	44	258
2008	RO-04	10	31	15	24	17	3	0	43	42	325
2008	RO-05	10	53	18	5	13	2	0	64	18	45

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	9	15	17	20	30	8	0	26	56	117
2017	RO-03	10	10	18	18	35	9	0	23	58	78
2017	RO-04	5	18	18	18	32	8	0	25	55	22
2017	RO-05	9	27	9	32	9	9	5	42	48	12
2014	RO	6	12	18	20	37	5	1	20	61	128
2014	RO-03	3	7	22	14	50	4	0	11	67	71
2014	RO-04	6	9	9	32	37	3	3	17	73	32
2014	RO-05	22	27	16	25	0	11	0	55	28	19
2011	RO	9	21	16	17	27	9	0	34	49	698
2011	RO-02	14	27	9	18	20	11	0	47	43	65
2011	RO-03	9	19	16	15	33	7	0	30	53	210
2011	RO-04	9	19	18	18	26	9	1	31	49	153
2011	RO-05	10	27	21	25	14	4	0	39	40	72
2011	RO-06	0	27	8	42	0	15	8	35	55	12
2008	RO	14	28	19	16	15	7	0	46	34	1094
2008	RO-02	16	37	11	14	13	9	0	58	29	79
2008	RO-03	12	22	20	20	18	8	0	37	41	259
2008	RO-04	14	31	17	17	16	6	0	48	34	324
2008	RO-05	15	43	27	0	11	4	0	60	11	45

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	5	22	19	22	26	6	0	29	51	115
2017	RO-03	7	20	20	17	30	8	0	28	51	77
2017	RO-04	5	19	9	39	29	0	0	24	67	21
2017	RO-05	0	36	27	23	9	5	0	38	34	12
2014	RO	3	17	14	21	42	2	2	21	65	128
2014	RO-03	1	17	14	20	43	3	1	19	66	71
2014	RO-04	3	13	16	16	49	0	3	16	67	32
2014	RO-05	11	22	5	26	35	0	0	33	62	19
2011	RO	7	24	17	23	28	2	0	31	52	696
2011	RO-02	11	26	12	31	20	0	0	37	51	65
2011	RO-03	6	21	18	17	33	4	1	29	52	209
2011	RO-04	8	22	20	21	26	3	0	31	48	153
2011	RO-05	5	35	10	29	21	0	0	40	50	72
2011	RO-06	0	33	17	33	17	0	0	33	50	12
2008	RO	12	35	14	20	16	3	0	48	37	1093
2008	RO-02	15	28	20	14	19	4	0	45	34	79
2008	RO-03	13	32	11	22	20	2	0	46	43	258
2008	RO-04	14	37	12	19	15	3	0	52	35	324
2008	RO-05	11	50	15	10	10	4	0	63	21	45

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	15	33	19	17	12	3	1	50	31	116
2017	RO-03	18	30	18	17	12	4	1	51	30	77
2017	RO-04	14	22	23	18	23	0	0	36	41	22
2017	RO-05	0	63	14	18	0	5	0	66	19	12
2014	RO	5	25	23	24	21	2	1	30	46	128
2014	RO-03	4	24	21	22	24	3	1	29	49	71
2014	RO-04	0	25	25	22	24	3	0	26	48	32
2014	RO-05	16	16	26	35	5	0	0	33	41	19
2011	RO	14	31	18	19	16	1	0	46	36	697
2011	RO-02	20	29	18	19	14	0	0	49	33	65
2011	RO-03	16	30	18	18	17	2	0	47	35	210
2011	RO-04	10	31	21	23	14	1	1	41	37	153
2011	RO-05	17	38	17	19	7	2	0	57	26	72
2011	RO-06	0	42	17	33	8	0	0	42	40	12

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	42	37	11	3	3	3	0	82	6	117
2017	RO-03	38	39	15	3	3	3	0	79	5	78
2017	RO-04	55	32	5	0	5	4	0	90	5	22
2017	RO-05	45	32	0	9	9	5	0	81	19	12
2014	RO	36	42	11	6	2	3	0	80	8	128
2014	RO-03	32	45	12	4	1	6	0	82	6	71
2014	RO-04	34	35	13	16	3	0	0	68	19	32
2014	RO-05	35	54	10	0	0	0	0	90	0	19
2011	RO	37	38	14	5	3	3	0	77	9	695
2011	RO-02	26	40	15	8	0	8	3	74	9	65
2011	RO-03	41	35	13	6	2	3	0	78	8	210
2011	RO-04	31	40	18	3	5	2	0	73	9	152
2011	RO-05	48	39	10	1	0	1	0	88	1	72
2011	RO-06	25	60	15	0	0	0	0	85	0	12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	23	41	10	15	4	4	3	69	20	117
2017	RO-03	22	41	12	14	5	5	1	67	21	78
2017	RO-04	14	54	5	14	5	5	5	75	20	22
2017	RO-05	46	18	9	18	0	0	9	71	20	12
2014	RO	30	39	10	7	8	4	3	74	16	128
2014	RO-03	16	39	14	9	12	6	4	61	23	71
2014	RO-04	35	44	3	5	6	3	3	84	12	32
2014	RO-05	63	33	5	0	0	0	0	95	0	19
2011	RO	25	32	15	13	8	5	2	61	22	695
2011	RO-02	14	27	23	16	6	12	2	48	25	65
2011	RO-03	21	31	13	16	11	6	2	57	29	210
2011	RO-04	28	30	17	16	4	4	1	61	21	153
2011	RO-05	45	38	9	4	1	3	0	86	5	72
2011	RO-06	33	52	8	0	0	8	0	92	0	12
2008	RO	25	33	13	13	10	3	2	62	25	1094
2008	RO-02	25	34	14	10	9	5	3	64	21	79
2008	RO-03	22	33	12	16	14	3	1	57	31	258
2008	RO-04	31	37	9	11	8	2	1	71	20	325
2008	RO-05	39	39	16	6	0	0	0	78	6	45

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	9	28	31	14	12	5	2	40	27	117
2017	RO-03	9	27	32	13	14	4	1	38	28	78
2017	RO-04	9	28	31	14	9	5	5	40	25	22
2017	RO-05	14	27	18	18	5	18	0	50	28	12
2014	RO	9	34	20	20	15	1	1	44	35	128
2014	RO-03	4	28	21	24	22	1	0	33	46	71
2014	RO-04	9	43	16	19	9	0	3	54	29	32
2014	RO-05	22	46	21	5	5	0	0	68	11	19
2011	RO	13	35	21	12	12	5	1	52	26	698
2011	RO-02	15	40	21	8	5	9	2	62	14	65
2011	RO-03	14	30	20	12	16	6	1	48	30	210
2011	RO-04	8	40	19	17	12	4	1	50	30	153
2011	RO-05	19	33	27	12	6	3	0	54	18	71
2011	RO-06	8	50	35	8	0	0	0	58	8	12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	13	37	12	16	18	3	1	52	36	117
2017	RO-03	12	36	10	18	21	4	0	49	40	78
2017	RO-04	18	36	14	18	14	0	0	54	32	22
2017	RO-05	18	36	9	9	18	5	6	60	30	12
2014	RO	21	32	16	14	14	2	1	54	29	128
2014	RO-03	20	24	17	19	17	3	0	46	37	71
2014	RO-04	19	38	12	16	16	0	0	57	32	32
2014	RO-05	27	49	18	0	0	0	5	81	0	19
2011	RO	12	18	18	19	21	10	3	33	46	697
2011	RO-02	14	14	14	25	16	16	2	34	49	64
2011	RO-03	12	18	13	17	25	13	2	36	49	210
2011	RO-04	11	20	19	18	22	8	2	35	45	153
2011	RO-05	17	26	19	23	9	3	4	46	35	71
2011	RO-06	8	27	42	15	0	8	0	38	17	12

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	54	13	13	3	2	3	13	79	5	117
2017	RO-03	52	10	15	3	3	4	13	75	6	78
2017	RO-04	51	26	5	0	0	0	18	94	0	22
2017	RO-05	77	0	9	9	0	0	5	81	9	12
2014	RO	44	8	11	7	2	3	24	71	13	127
2014	RO-03	34	5	9	9	4	6	33	63	21	70
2014	RO-04	62	13	9	3	0	0	13	86	4	32
2014	RO-05	52	11	11	10	0	0	16	75	12	19

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	59	22	11	0	0	3	5	88	0	117
2017	RO-03	58	22	12	0	0	3	6	87	0	78
2017	RO-04	60	22	18	0	0	0	0	82	0	22
2017	RO-05	72	18	0	0	0	10	0	100	0	12
2014	RO	45	18	9	6	3	6	14	77	11	126
2014	RO-03	36	18	8	9	4	7	18	72	17	70
2014	RO-04	62	12	13	0	3	3	7	82	4	31
2014	RO-05	52	16	11	0	0	5	16	86	0	19
2011	RO	56	18	10	2	2	3	9	83	5	698
2011	RO-02	54	19	11	5	0	2	11	83	5	65
2011	RO-03	51	17	13	4	4	5	6	76	9	209
2011	RO-04	57	19	8	2	1	3	9	87	3	153
2011	RO-05	71	14	8	0	0	1	6	92	0	72
2011	RO-06	50	17	25	0	0	0	8	73	0	12
2008	RO	55	21	9	2	2	3	8	85	5	1094
2008	RO-02	57	15	8	4	4	5	8	83	9	79
2008	RO-03	54	24	8	2	2	4	6	86	5	259
2008	RO-04	55	20	9	5	2	2	8	83	8	324
2008	RO-05	60	21	6	0	0	0	14	93	0	45

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	10	22	24	19	22	3	33	43	117
2017	RO-03	13	18	23	17	27	3	31	45	78
2017	RO-04	5	17	23	32	18	5	23	53	22
2017	RO-05	0	54	18	18	6	5	57	25	12
2014	RO	7	24	12	23	32	2	31	57	127
2014	RO-03	5	17	14	18	42	4	23	62	71
2014	RO-04	7	23	0	38	33	0	29	71	31
2014	RO-05	11	38	27	18	5	0	49	24	19
2011	RO	14	30	18	16	19	3	45	36	699
2011	RO-02	17	34	14	18	11	6	54	31	65
2011	RO-03	14	24	13	19	26	4	40	47	210
2011	RO-04	9	28	21	19	21	1	38	40	153
2011	RO-05	19	44	19	10	8	0	63	18	72
2011	RO-06	17	25	10	31	17	0	42	48	12
2008	RO	20	37	17	13	11	1	58	24	1094
2008	RO-02	29	33	11	14	6	6	66	22	79
2008	RO-03	16	35	17	13	19	0	51	32	259
2008	RO-04	21	35	17	14	10	1	58	25	325
2008	RO-05	30	44	11	11	2	3	76	13	45

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	14	20	11	27	25	3	0	35	53	117
2017	RO-03	15	23	10	23	24	4	0	40	49	78
2017	RO-04	14	17	9	32	28	0	0	31	60	22
2017	RO-05	9	9	18	36	23	0	5	19	62	12
2014	RO	9	26	13	15	34	1	1	36	51	127
2014	RO-03	9	17	12	17	43	1	0	26	61	71
2014	RO-04	7	36	10	13	35	0	0	42	48	31
2014	RO-05	16	35	16	16	11	0	5	55	28	19
2011	RO	18	30	15	13	20	2	1	50	34	698
2011	RO-02	25	38	14	5	14	3	1	66	20	65
2011	RO-03	17	24	13	16	28	3	0	42	45	210
2011	RO-04	15	34	13	14	22	1	2	50	37	153
2011	RO-05	13	44	13	21	4	3	3	60	26	72
2011	RO-06	17	25	15	25	17	0	0	42	42	12
2008	RO	21	34	13	13	16	2	1	56	30	1094
2008	RO-02	24	28	19	14	13	3	0	53	27	79
2008	RO-03	16	31	13	15	24	0	0	48	40	259
2008	RO-04	19	35	13	13	17	1	1	56	31	324
2008	RO-05	26	43	12	12	6	2	0	70	18	45

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	11	26	28	17	15	1	1	38	33	116
2017	RO-03	14	20	26	18	20	1	1	35	39	77
2017	RO-04	9	31	28	23	9	0	0	40	32	22
2017	RO-05	0	54	32	9	0	5	0	57	9	12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	25	25	26	7	6	6	4	57	14	117
2017	RO-03	27	19	26	9	5	9	5	54	16	78
2017	RO-04	18	31	32	0	14	0	5	52	14	22
2017	RO-05	32	45	18	6	0	0	0	77	6	12
2014	RO	21	29	28	5	6	9	2	56	13	127
2014	RO-03	17	20	30	9	10	12	3	44	22	71
2014	RO-04	28	38	21	0	3	9	0	73	3	32
2014	RO-05	23	45	32	0	0	0	0	68	0	18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	22	35	25	9	4	4	1	60	14	117
2017	RO-03	22	29	28	10	4	5	1	55	15	78
2017	RO-04	14	49	18	9	9	0	0	63	18	22
2017	RO-05	41	36	23	0	0	0	0	77	0	12
2014	RO	19	32	29	9	5	6	0	54	14	128
2014	RO-03	16	23	34	13	6	9	0	42	20	71
2014	RO-04	19	47	21	6	6	0	0	66	13	32
2014	RO-05	27	35	33	0	0	5	0	65	0	19
2011	RO	24	38	18	9	8	3	0	64	17	697
2011	RO-02	28	40	14	14	3	2	0	68	17	65
2011	RO-03	25	31	19	9	10	7	0	60	20	209
2011	RO-04	19	40	21	9	10	1	1	60	19	153
2011	RO-05	26	52	9	10	2	1	0	79	12	72
2011	RO-06	17	50	25	8	0	0	0	67	8	12

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	23	42	14	11	10	1	65	21	117
2017	RO-03	25	36	13	14	10	1	62	25	78
2017	RO-04	9	59	14	5	14	0	68	18	22
2017	RO-05	32	50	9	9	0	0	82	9	12
2014	RO	24	34	12	18	11	1	58	30	128
2014	RO-03	20	31	13	19	16	1	52	35	71
2014	RO-04	19	44	9	21	6	0	63	27	32
2014	RO-05	44	22	14	16	5	0	65	21	19
2011	RO	30	32	17	11	9	0	62	21	695
2011	RO-02	34	29	17	15	5	0	63	20	65
2011	RO-03	31	30	18	10	10	1	62	20	208
2011	RO-04	24	36	19	11	10	0	60	21	152
2011	RO-05	35	32	14	13	4	2	69	17	72
2011	RO-06	17	58	8	10	8	0	75	17	12
2008	RO	34	38	12	9	7	1	72	16	1094
2008	RO-02	42	35	14	5	1	3	79	6	79
2008	RO-03	29	38	12	8	14	0	66	22	258
2008	RO-04	37	36	11	11	5	0	73	16	325
2008	RO-05	40	42	11	6	2	0	82	8	45

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	22	32	20	12	13	1	1	54	26	117
2017	RO-03	25	26	21	13	14	1	0	52	27	78
2017	RO-04	14	36	14	14	18	0	5	52	34	22
2017	RO-05	18	54	14	9	0	5	0	75	9	12
2014	RO	8	31	18	16	25	2	0	40	41	128
2014	RO-03	7	29	18	17	26	3	0	37	44	71
2014	RO-04	6	28	16	16	34	0	0	35	49	32
2014	RO-05	11	41	26	11	11	0	0	52	22	19
2011	RO	20	32	20	14	14	0	0	52	28	698
2011	RO-02	22	37	20	13	8	0	0	59	21	65
2011	RO-03	22	28	20	13	15	1	0	51	29	209
2011	RO-04	15	33	20	15	17	0	0	48	32	153
2011	RO-05	22	40	23	9	5	0	0	62	14	72
2011	RO-06	15	35	25	17	8	0	0	50	25	12

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	21	33	20	12	13	1	54	26	116
2017	RO-03	25	27	18	13	15	1	53	29	78
2017	RO-04	10	33	29	14	14	0	42	29	21
2017	RO-05	18	59	14	9	0	0	77	9	12
2014	RO	8	28	15	23	25	2	36	48	128
2014	RO-03	4	27	16	23	27	3	32	52	71
2014	RO-04	9	22	13	22	34	0	32	56	32
2014	RO-05	11	38	21	25	5	0	49	30	19
2011	RO	18	31	17	20	14	0	49	34	698
2011	RO-02	26	28	17	20	9	0	54	29	65
2011	RO-03	17	30	17	21	15	0	47	36	209
2011	RO-04	14	33	17	20	17	0	47	36	153
2011	RO-05	23	38	14	19	5	0	61	24	72
2011	RO-06	15	35	17	25	8	0	50	33	12
2008	RO	29	39	13	12	7	0	68	19	1094
2008	RO-02	35	34	16	10	3	1	71	13	79
2008	RO-03	25	38	12	13	11	0	64	24	258
2008	RO-04	31	38	11	13	6	0	69	19	325
2008	RO-05	22	55	7	11	5	0	77	15	45

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	22	28	18	15	13	4	0	52	29	117
2017	RO-03	24	22	21	18	13	3	0	47	32	78
2017	RO-04	14	45	18	5	18	0	0	59	23	22
2017	RO-05	18	54	0	14	9	5	0	75	25	12
2014	RO	15	21	18	17	22	6	1	39	42	128
2014	RO-03	11	21	19	17	23	7	1	35	44	71
2014	RO-04	16	19	13	16	30	6	0	37	49	32
2014	RO-05	22	25	22	16	11	5	0	49	28	19
2011	RO	25	28	14	15	12	4	1	57	29	700
2011	RO-02	39	19	20	12	8	3	0	59	21	65
2011	RO-03	21	26	13	19	15	5	1	50	36	210
2011	RO-04	21	35	15	12	13	3	2	58	26	153
2011	RO-05	27	35	10	22	3	3	1	64	26	72
2011	RO-06	8	58	8	19	8	0	0	65	27	12
2008	RO	33	29	16	10	7	5	1	65	18	1090
2008	RO-02	30	30	18	10	4	8	0	66	15	79
2008	RO-03	28	28	17	13	9	4	2	60	22	256
2008	RO-04	35	30	15	10	8	2	0	66	18	324
2008	RO-05	30	37	13	14	2	4	0	69	17	45

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	RO	27	34	40	117
2017	RO-03	27	36	37	78
2017	RO-04	37	31	32	22
2017	RO-05	14	18	68	12
2014	RO	36	39	26	128
2014	RO-03	32	39	29	71
2014	RO-04	24	41	35	32
2014	RO-05	62	33	5	19
2011	RO	16	49	35	697
2011	RO-02	12	48	40	65
2011	RO-03	12	52	36	210
2011	RO-04	15	52	33	152
2011	RO-05	27	44	30	71
2011	RO-06	23	40	37	12

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	RO	23	36	28	3	0	10	31
2017	RO-03	10	43	29	5	0	14	21
2014	RO	27	23	20	11	9999	19	46
2014	RO-03	13	20	31	13	9999	22	23
2014	RO-05	60	13	9	9	9999	9	12
2011	RO	26	10	19	34	9999	11	109
2011	RO-03	9	26	36	22	9999	8	26
2011	RO-04	40	0	19	26	9999	14	22
2011	RO-05	49	22	12	16	9999	0	18

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	RO	27	73	117
2017	RO-03	26	74	78
2017	RO-04	32	68	22
2014	RO	26	74	128
2014	RO-03	35	65	71
2014	RO-04	25	75	32
2014	RO-05	0	100	19

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	RO	62	31
2017	RO-03	74	19
2014	RO	69	33
2014	RO-03	71	25

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	RO	67	31
2017	RO-03	79	19
2014	RO	58	33
2014	RO-03	61	25

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	RO	26	31

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	RO-03	19
2014	RO	33
2014	RO-03	25

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	RO-03	0	19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	RO	61	31
2017	RO-03	63	19
2014	RO	66	33
2014	RO-03	71	25

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	RO	51	31
2017	RO-03	63	19
2014	RO	31	33
2014	RO-03	33	25

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	RO	39	31
2017	RO-03	32	19
2014	RO	37	33
2014	RO-03	33	25

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	RO	36	31
2017	RO-03	37	19
2014	RO	34	33
2014	RO-03	24	25

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	RO	35	31
2017	RO-03	26	19
2014	RO	22	33
2014	RO-03	20	25

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	RO	61	31
2017	RO-03	63	19
2014	RO	52	33
2014	RO-03	57	25

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	RO	39	31
2017	RO-03	32	19
2014	RO	57	33
2014	RO-03	55	25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	RO	31
2017	RO-03	19
2014	RO	33
2014	RO-03	25

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	RO	16	31

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	RO	74	31
2017	RO-03	79	19
2014	RO	40	33
2014	RO-03	41	25

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	RO	32	31
2017	RO-03	37	19
2014	RO	51	33
2014	RO-03	51	25

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	RO	20	31

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	RO	60	30
2017	RO-03	56	18
2014	RO	48	33
2014	RO-03	47	25

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	RO	40	30
2017	RO-03	50	18
2014	RO	31	33
2014	RO-03	24	25

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	RO	34	30
2017	RO-03	39	18
2014	RO	34	33
2014	RO-03	41	25

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	RO	17	30
2014	RO	34	33
2014	RO-03	37	25

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	RO	18	28

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	RO	22	28

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	RO	0	28
2017	RO-03	0	16

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	RO	33	28
2017	RO-03	38	16

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	RO-03	0	16

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	RO	43	28
2017	RO-03	44	16
2014	RO	42	29
2014	RO-03	44	21

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	RO-03	16
2014	RO	29
2014	RO-03	21

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	RO	76	28
2017	RO-03	75	16
2014	RO	54	29
2014	RO-03	46	21

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	RO	0	28
2017	RO-03	0	16

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	RO	100	0	31
2017	RO-03	100	0	19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	13	14	27	10	14	18	3	34	31	117
2017	RO-03	14	10	24	14	14	19	4	31	37	78
2017	RO-04	14	13	32	5	14	18	5	34	24	22
2017	RO-05	6	45	18	0	18	14	0	58	21	12
2014	RO	9	20	26	11	14	16	3	35	32	128
2014	RO-03	10	4	24	14	22	22	4	19	48	71
2014	RO-04	9	32	30	9	9	9	0	45	21	32
2014	RO-05	5	52	21	5	0	11	5	68	7	19

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	19	21	22	19	10	7	1	44	32	117
2017	RO-03	21	14	23	23	10	8	1	38	37	78
2017	RO-04	14	31	23	14	14	5	0	47	29	22
2017	RO-05	23	45	9	9	9	5	0	72	19	12
2014	RO	15	29	24	11	14	7	1	47	27	128
2014	RO-03	8	23	24	13	20	12	0	35	37	71
2014	RO-04	28	27	25	13	6	0	0	56	19	32
2014	RO-05	14	49	16	5	5	5	5	70	12	19
2011	RO	24	32	18	9	6	9	1	62	17	696
2011	RO-02	23	29	24	7	3	11	2	60	12	65
2011	RO-03	22	30	16	14	8	9	0	58	25	209
2011	RO-04	19	40	18	7	7	10	0	66	15	153
2011	RO-05	31	41	15	5	3	4	2	77	8	72
2011	RO-06	37	25	23	0	0	15	0	73	0	12

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	41	50	2	4	1	1	1	93	5	117
2017	RO-03	40	49	3	6	1	1	0	90	8	78
2017	RO-04	41	59	0	0	0	0	0	100	0	22
2017	RO-05	54	36	0	0	0	0	10	100	0	12
2014	RO	43	47	4	4	1	0	2	91	5	128
2014	RO-03	32	53	7	6	1	0	0	86	7	71
2014	RO-04	66	30	0	3	0	0	0	97	3	32
2014	RO-05	38	51	0	0	0	0	11	100	0	19
2011	RO	28	50	10	8	1	2	1	80	9	696
2011	RO-02	16	48	18	11	3	4	0	67	14	65
2011	RO-03	34	44	8	12	1	1	0	79	13	210
2011	RO-04	30	54	10	6	0	0	0	84	6	151
2011	RO-05	39	44	10	3	1	0	4	86	4	72
2011	RO-06	25	52	15	8	0	0	0	77	8	12
2008	RO	26	50	13	7	2	1	0	77	10	1095
2008	RO-02	9	54	15	13	8	1	0	64	21	79
2008	RO-03	34	48	10	4	3	1	0	82	7	259
2008	RO-04	28	51	12	6	1	1	0	80	8	325
2008	RO-05	39	45	10	4	0	0	3	86	4	45

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	9	29	21	22	12	7	1	41	37	117
2017	RO-03	10	26	23	18	13	10	0	40	34	78
2017	RO-04	9	22	14	37	18	0	0	31	55	22
2017	RO-05	0	63	9	18	0	0	10	70	20	12
2014	RO	6	26	28	15	19	4	2	33	37	128
2014	RO-03	4	19	30	18	23	4	1	25	43	71
2014	RO-04	0	41	18	16	25	0	0	41	41	32
2014	RO-05	16	16	38	8	0	11	11	41	11	19
2011	RO	6	25	24	17	9	16	3	39	32	696
2011	RO-02	9	28	21	11	2	28	1	52	18	65
2011	RO-03	6	26	21	18	12	17	1	38	36	210
2011	RO-04	2	28	23	19	13	13	2	35	37	151
2011	RO-05	16	30	25	19	3	5	2	50	23	72
2011	RO-06	17	37	15	15	0	15	0	64	18	12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	28	44	13	6	5	3	1	75	12	116
2017	RO-03	30	47	8	7	5	4	0	80	12	77
2017	RO-04	18	45	23	5	9	0	0	63	14	22
2017	RO-05	45	27	18	0	0	0	10	80	0	12
2014	RO	35	34	14	8	4	2	2	72	13	128
2014	RO-03	30	34	20	9	6	1	0	64	15	71
2014	RO-04	40	38	3	13	3	3	0	80	16	32
2014	RO-05	49	24	11	0	0	0	16	87	0	19
2011	RO	31	34	15	6	3	10	2	73	10	697
2011	RO-02	37	25	13	3	5	17	0	75	9	65
2011	RO-03	33	36	9	9	2	9	1	77	13	210
2011	RO-04	20	43	18	6	3	9	0	70	10	151
2011	RO-05	39	31	17	4	0	3	7	77	4	72
2011	RO-06	35	42	8	0	0	15	0	91	0	12
2008	RO	29	37	14	5	3	11	1	74	10	1094
2008	RO-02	30	35	15	4	1	14	0	76	6	79
2008	RO-03	30	37	12	7	5	9	0	74	13	259
2008	RO-04	28	39	13	7	2	9	1	75	10	324
2008	RO-05	45	29	17	0	4	2	3	78	4	45

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	21	32	14	13	11	8	1	58	27	117
2017	RO-03	23	28	13	14	12	10	0	57	29	78
2017	RO-04	5	26	28	18	18	5	0	33	39	22
2017	RO-05	45	45	0	0	0	0	10	100	0	12
2014	RO	18	33	19	8	13	6	3	57	22	128
2014	RO-03	14	30	19	11	19	7	0	48	32	71
2014	RO-04	13	40	22	6	9	6	3	58	17	32
2014	RO-05	38	29	16	0	0	0	16	80	0	19
2011	RO	21	31	18	9	8	12	1	60	20	696
2011	RO-02	23	31	15	5	9	17	0	65	17	65
2011	RO-03	21	32	13	12	9	13	1	61	24	209
2011	RO-04	15	34	18	13	7	13	0	57	23	151
2011	RO-05	30	32	19	8	7	1	4	65	15	72
2011	RO-06	17	50	17	0	0	15	0	80	0	12
2008	RO	30	32	15	10	6	7	1	67	17	1094
2008	RO-02	41	27	11	9	0	13	0	77	10	79
2008	RO-03	25	30	14	15	11	5	0	58	27	259
2008	RO-04	30	35	16	10	4	5	1	69	14	325
2008	RO-05	39	35	17	2	2	2	3	78	4	45

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	RO	10	90	117
2017	RO-03	12	88	78
2014	RO	10	90	128
2014	RO-03	9	91	71

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	RO	67	12
2014	RO	39	13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	RO	58	12
2014	RO	77	13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	RO	0	12
2014	RO	0	13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	RO	0	12
2014	RO	0	13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	RO	0	12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	RO	0	12
2014	RO	0	13

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	RO	0	12
2014	RO	61	13

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	RO	0	12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	RO	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	RO	42	12
2014	RO	62	13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	RO	0	11
2014	RO	0	11

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	RO	0	11
2014	RO	0	11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	RO	0	11
2014	RO	0	11

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	RO	0	11
2014	RO	0	11

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	RO	45	11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	RO	55	11

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	RO	0	11
2014	RO	0	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	RO	64	11
2014	RO	72	11

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	RO	0	11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	RO	100	0	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	13	11	34	6	6	27	3	34	17	117
2017	RO-03	13	8	31	8	8	31	3	31	23	78
2017	RO-04	14	17	41	0	0	23	5	43	0	22
2017	RO-05	18	18	27	9	9	14	5	44	22	12
2014	RO	10	15	31	3	7	28	6	39	16	128
2014	RO-03	10	6	27	1	12	37	7	29	23	71
2014	RO-04	6	28	40	6	0	19	0	43	8	32
2014	RO-05	16	19	32	5	5	16	5	45	14	19

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	22	23	25	10	5	15	0	52	18	116
2017	RO-03	22	18	22	13	5	20	0	50	23	77
2017	RO-04	14	36	32	9	5	5	0	52	14	22
2017	RO-05	50	9	27	0	9	6	0	62	9	12
2014	RO	19	30	27	6	6	11	1	56	14	128
2014	RO-03	15	22	28	6	10	19	0	46	19	71
2014	RO-04	22	41	30	3	0	3	0	65	3	32
2014	RO-05	25	38	16	11	5	0	5	66	17	19
2011	RO	28	34	19	5	3	11	0	69	9	698
2011	RO-02	29	29	16	5	5	14	2	69	11	65
2011	RO-03	25	31	20	8	4	12	0	64	13	210
2011	RO-04	24	38	20	5	3	9	0	69	9	153
2011	RO-05	38	39	12	1	2	8	0	83	3	71
2011	RO-06	44	33	8	0	0	15	0	91	0	12

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	9	11	16	21	40	1	1	21	62	117
2017	RO-03	8	15	19	15	41	1	0	23	57	78
2017	RO-04	9	5	0	36	46	0	5	14	86	22
2017	RO-05	23	0	36	18	23	0	0	23	41	12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	16	33	25	15	10	1	49	26	117
2017	RO-03	19	33	19	15	12	1	53	27	78
2017	RO-04	9	28	40	14	9	0	37	23	22
2017	RO-05	9	50	36	5	0	0	59	5	12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	34	24	10	2	4	3	23	77	9	116
2017	RO-03	41	17	8	1	3	1	29	83	6	77
2017	RO-04	28	18	17	5	9	9	14	60	18	22
2017	RO-05	9	73	9	0	9	0	0	82	9	12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	11	20	18	23	25	1	2	32	49	116
2017	RO-03	13	23	17	18	27	1	1	37	46	78
2017	RO-04	5	9	26	32	23	0	5	14	58	22
2017	RO-05	10	29	20	26	15	0	0	39	41	11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	23	26	13	18	18	1	1	50	37	116
2017	RO-03	21	27	12	15	24	1	0	48	40	78
2017	RO-04	23	23	17	23	9	0	5	48	34	22
2017	RO-05	45	27	9	14	0	0	5	75	15	12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	13	26	24	15	21	2	39	36	115
2017	RO-03	14	20	22	18	25	1	34	44	77
2017	RO-04	5	28	36	9	18	5	34	29	22
2017	RO-05	26	55	20	0	0	0	80	0	11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	23	28	20	16	10	1	1	52	27	116
2017	RO-03	31	23	17	14	13	1	1	55	28	78
2017	RO-04	9	40	23	18	9	0	0	49	28	22
2017	RO-05	6	35	29	29	0	0	0	41	29	11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	30	28	16	10	8	1	7	63	20	116
2017	RO-03	37	23	12	10	9	1	8	66	21	78
2017	RO-04	23	37	17	5	9	0	9	66	15	22
2017	RO-05	6	29	39	20	0	0	5	38	21	11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	35	23	17	12	7	2	5	62	20	116
2017	RO-03	36	25	13	13	6	1	5	66	21	78
2017	RO-04	41	17	14	9	9	5	5	65	20	22
2017	RO-05	26	20	29	20	0	0	5	48	21	11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	32	27	19	12	9	1	1	60	21	113
2017	RO-03	36	24	21	9	8	1	0	61	18	75
2017	RO-04	28	36	14	5	14	0	5	66	19	22
2017	RO-05	20	31	20	29	0	0	0	51	29	11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	52	22	10	6	8	1	1	75	14	116
2017	RO-03	50	19	13	6	10	1	0	70	17	78
2017	RO-04	42	43	5	5	5	0	0	86	10	21
2017	RO-05	77	14	9	0	0	0	0	91	0	12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	65	17	6	5	3	3	1	85	9	117
2017	RO-03	61	19	4	6	4	4	1	85	11	78
2017	RO-04	68	14	9	5	5	0	0	82	9	22
2017	RO-05	73	9	18	0	0	0	0	82	0	12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	35	33	17	10	3	1	69	14	117
2017	RO-03	33	36	15	10	4	1	70	14	78
2017	RO-04	31	32	14	18	5	0	63	23	22
2017	RO-05	55	18	27	0	0	0	73	0	12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	41	31	14	8	4	2	73	13	117
2017	RO-03	38	31	14	9	5	3	71	15	78
2017	RO-04	49	28	14	5	5	0	77	9	22
2017	RO-05	46	36	9	9	0	0	82	9	12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	43	11	8	3	1	34	83	5	117
2017	RO-03	46	5	1	0	1	46	98	0	78
2017	RO-04	45	28	14	9	0	5	76	10	22
2017	RO-05	14	18	45	9	0	14	38	10	12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	55	27	9	3	1	4	87	4	117
2017	RO-03	52	30	9	4	1	4	86	4	78
2017	RO-04	54	28	9	5	0	5	86	5	22
2017	RO-05	72	23	0	0	0	5	100	0	12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	72	16	5	1	1	5	94	1	117
2017	RO-03	73	12	6	1	1	6	92	1	78
2017	RO-04	68	28	0	0	0	5	100	0	22
2017	RO-05	82	18	0	0	0	0	100	0	12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	46	33	14	3	2	2	1	81	5	117
2017	RO-03	45	33	15	3	1	3	0	80	4	78
2017	RO-04	40	41	5	5	5	0	5	86	10	22
2017	RO-05	73	9	18	0	0	0	0	82	0	12

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	11	31	34	13	10	1	43	23	117
2017	RO-03	10	31	31	15	12	1	41	27	78
2017	RO-04	9	37	32	8	14	0	46	22	22
2017	RO-05	27	27	46	0	0	0	54	0	12

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	17	15	39	16	12	1	28	32	116
2017	RO-03	21	14	32	16	15	1	32	35	78
2017	RO-04	10	14	61	5	10	0	14	24	21
2017	RO-05	9	18	37	36	0	0	36	27	12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	8	29	25	21	11	5	1	40	34	117
2017	RO-03	6	23	27	23	13	6	1	32	39	78
2017	RO-04	0	36	23	23	14	5	0	37	39	22
2017	RO-05	23	59	18	0	0	0	0	82	0	12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	11	24	19	23	21	3	36	45	117
2017	RO-03	10	18	22	23	24	3	29	49	78
2017	RO-04	9	28	22	18	23	0	37	41	22
2017	RO-05	23	41	0	27	0	9	71	29	12

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	RO	13	87	117
2017	RO-03	15	85	78
2017	RO-05	0	100	12
2014	RO	6	94	127
2014	RO-03	7	93	71
2014	RO-05	0	100	19

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	RO	67	33	15
2017	RO-03	67	33	12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	20	70	0	10	0	0	0	90	10	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	10	21	22	17	30	0	10	90	117
2017	RO-03	8	22	19	18	33	0	8	92	78
2017	RO-04	9	14	28	18	31	0	9	91	22
2017	RO-05	27	27	18	9	14	5	28	72	12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	RO	29	104
2017	RO-03	34	71
2017	RO-04	25	20

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	RO	44	104
2017	RO-03	42	71
2017	RO-04	44	20

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	RO	19	104
2017	RO-03	17	71
2017	RO-04	25	20

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	RO	80	104
2017	RO-03	80	71
2017	RO-04	85	20

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	RO	6	104
2017	RO-03	7	71
2017	RO-04	5	20

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	RO	34	104
2017	RO-03	40	71
2017	RO-04	14	20

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	RO	4	30	20	13	5	28	102
2017	RO-03	4	29	21	14	4	27	70
2017	RO-04	0	32	20	5	5	37	19

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	9	13	15	23	35	1	5	22	61	105
2017	RO-03	11	17	15	21	32	0	4	29	55	72
2017	RO-04	5	5	15	30	39	5	0	11	73	20

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	RO	2	6	13	21	55	4	8	79	105
2017	RO-03	1	7	15	25	50	1	8	76	72
2017	RO-04	5	5	5	10	65	10	11	83	20

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - RO

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me