2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - REG

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 43 46 3 5 3 0 0 89 8 589
2017 REG-03 61 35 3 2 0 0 0 96 2 54
2017 REG-04 54 38 1 4 3 0 0 92 7 76
2017 REG-05 42 48 1 9 0 0 0 90 9 89
2017 REG-06 40 51 5 1 3 0 0 91 4 150
2017 REG-07 37 49 4 7 3 0 0 85 10 192
2017 REG-08 20 60 10 10 0 0 0 80 10 10
2014 REG 45 44 3 6 2 0 0 89 8 483
2014 REG-03 56 44 0 0 0 0 0 100 0 53
2014 REG-04 52 45 0 3 0 0 0 97 3 31
2014 REG-05 49 38 5 9 0 0 0 86 9 59
2014 REG-06 40 46 3 9 2 0 0 87 11 139
2014 REG-07 43 43 4 7 3 1 0 86 10 185

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 70 18 5 3 2 1 1 90 5 589
2017 REG-03 76 11 4 2 4 4 0 90 6 54
2017 REG-04 74 16 1 3 5 1 0 91 8 76
2017 REG-05 71 17 6 1 1 3 1 92 2 89
2017 REG-06 71 15 7 3 1 1 1 88 5 150
2017 REG-07 66 23 4 4 1 1 2 91 4 192
2017 REG-08 50 30 10 0 0 0 10 89 0 10
2014 REG 76 16 3 3 2 0 0 93 5 483
2014 REG-03 72 19 2 6 2 0 0 91 8 53
2014 REG-04 77 13 3 3 3 0 0 90 7 31
2014 REG-05 74 20 3 0 0 0 2 97 0 59
2014 REG-06 73 20 1 5 0 0 1 94 5 139
2014 REG-07 80 10 4 2 3 1 0 92 4 185

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 68 16 4 6 4 0 1 86 10 588
2017 REG-03 71 13 9 4 4 0 0 83 7 54
2017 REG-04 64 21 4 5 5 0 0 85 11 76
2017 REG-05 70 18 3 4 4 0 0 88 9 89
2017 REG-06 69 16 4 7 3 1 1 86 9 150
2017 REG-07 68 15 4 7 4 0 3 85 11 191
2017 REG-08 70 20 0 0 0 0 10 100 0 10
2014 REG 69 18 6 4 2 0 1 88 6 483
2014 REG-03 56 27 6 8 4 0 0 83 11 53
2014 REG-04 55 29 10 3 3 0 0 84 7 31
2014 REG-05 66 27 5 2 0 0 0 93 2 59
2014 REG-06 71 17 7 4 1 0 0 88 5 139
2014 REG-07 74 11 5 4 3 1 2 88 7 185

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 47 37 5 6 5 0 0 84 11 588
2017 REG-03 53 37 2 6 2 0 0 90 8 54
2017 REG-04 56 37 0 1 5 0 0 93 7 76
2017 REG-05 52 30 8 3 7 0 0 82 10 89
2017 REG-06 48 38 7 5 2 0 0 86 7 150
2017 REG-07 39 41 4 10 7 0 0 79 17 191
2017 REG-08 70 20 10 0 0 0 0 90 0 10
2014 REG 48 30 8 9 5 0 0 78 14 482
2014 REG-03 55 32 6 4 4 0 0 87 8 53
2014 REG-04 65 19 3 10 3 0 0 84 13 31
2014 REG-05 57 26 10 7 0 0 0 83 7 59
2014 REG-06 42 36 7 9 6 0 0 78 15 139
2014 REG-07 44 31 8 12 5 0 0 75 17 184

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 43 38 6 10 3 0 1 82 12 589
2017 REG-03 37 47 4 9 4 0 0 83 13 54
2017 REG-04 53 37 4 4 3 0 0 89 7 76
2017 REG-05 51 34 3 11 1 0 0 84 12 89
2017 REG-06 43 35 9 11 1 0 1 78 13 150
2017 REG-07 39 42 5 10 3 0 1 82 13 192
2017 REG-08 40 50 10 0 0 0 0 90 0 10
2014 REG 47 35 7 6 4 0 0 82 10 483
2014 REG-03 55 38 0 6 2 0 0 92 8 53
2014 REG-04 56 25 13 3 3 0 0 80 7 31
2014 REG-05 54 24 7 12 3 0 0 78 15 59
2014 REG-06 44 40 8 5 3 0 0 84 8 139
2014 REG-07 44 35 8 5 7 1 1 80 12 185

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 49 36 7 5 3 0 0 85 8 588
2017 REG-03 42 34 7 11 6 0 0 76 17 53
2017 REG-04 51 29 8 9 1 1 0 81 11 76
2017 REG-05 42 39 7 4 7 1 0 82 11 89
2017 REG-06 47 39 6 5 3 0 0 86 8 150
2017 REG-07 55 33 7 4 1 0 0 88 5 192
2017 REG-08 40 60 0 0 0 0 0 100 0 10
2014 REG 45 36 9 7 3 0 0 81 10 483
2014 REG-03 30 28 23 13 6 0 0 58 19 53
2014 REG-04 65 29 0 3 0 0 3 97 3 31
2014 REG-05 32 48 10 7 3 0 0 80 10 59
2014 REG-06 47 39 6 7 2 0 0 85 9 139
2014 REG-07 51 34 8 5 2 0 0 85 7 185

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 55 33 5 5 2 0 0 88 7 587
2017 REG-03 48 32 6 8 6 0 0 81 13 52
2017 REG-04 54 33 7 5 1 0 0 87 7 76
2017 REG-05 48 28 8 9 6 1 0 77 15 89
2017 REG-06 55 35 6 3 1 0 0 89 5 150
2017 REG-07 60 32 2 4 2 0 0 92 6 192
2017 REG-08 50 40 10 0 0 0 0 90 0 10
2014 REG 54 31 6 6 2 0 0 85 9 483
2014 REG-03 41 38 8 11 2 0 0 79 13 53
2014 REG-04 56 31 13 0 0 0 0 87 0 31
2014 REG-05 50 31 3 7 9 0 0 81 15 59
2014 REG-06 52 35 7 5 1 0 0 88 6 139
2014 REG-07 60 27 5 7 1 1 0 87 8 185

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 64 28 5 3 1 0 0 92 3 587
2017 REG-03 59 36 4 2 0 0 0 94 2 53
2017 REG-04 75 22 1 1 0 0 0 97 1 76
2017 REG-05 68 22 6 2 2 0 0 90 5 88
2017 REG-06 63 28 7 3 0 0 0 91 3 150
2017 REG-07 60 32 4 2 1 0 1 93 3 192
2017 REG-08 60 40 0 0 0 0 0 100 0 10
2014 REG 69 25 2 2 0 0 0 95 3 483
2014 REG-03 66 25 4 6 0 0 0 91 6 53
2014 REG-04 77 23 0 0 0 0 0 100 0 31
2014 REG-05 71 20 7 0 0 2 0 93 0 59
2014 REG-06 66 31 1 1 0 0 0 97 1 139
2014 REG-07 72 23 2 3 1 0 0 95 4 185

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 53 30 8 6 3 0 0 83 9 588
2017 REG-03 58 29 7 4 2 0 0 87 6 53
2017 REG-04 60 28 5 3 3 1 0 89 5 76
2017 REG-05 61 26 3 6 3 1 0 88 9 89
2017 REG-06 52 26 11 10 1 0 0 78 11 150
2017 REG-07 45 36 8 5 6 0 1 81 10 192
2017 REG-08 50 40 0 10 0 0 0 90 10 10
2014 REG 52 30 10 6 2 0 0 82 8 483
2014 REG-03 51 28 9 9 2 0 0 79 11 53
2014 REG-04 78 16 3 3 0 0 0 93 3 31
2014 REG-05 54 36 5 5 0 0 0 90 5 59
2014 REG-06 51 29 12 4 3 0 0 80 8 139
2014 REG-07 50 32 10 5 2 1 0 82 8 185

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 49 25 7 9 5 1 3 78 15 587
2017 REG-03 48 24 6 6 11 0 6 76 18 53
2017 REG-04 55 16 11 12 0 4 3 76 13 76
2017 REG-05 56 20 7 9 5 0 3 79 14 88
2017 REG-06 51 26 5 9 4 1 4 81 13 150
2017 REG-07 45 30 7 8 7 2 2 77 16 192
2017 REG-08 40 50 10 0 0 0 0 90 0 10
2014 REG 41 30 8 11 7 1 2 73 18 483
2014 REG-03 32 36 8 8 8 0 9 75 17 53
2014 REG-04 61 12 3 10 7 0 7 79 17 31
2014 REG-05 52 24 5 9 7 0 3 79 16 59
2014 REG-06 41 32 8 11 6 1 1 74 17 139
2014 REG-07 40 32 9 12 7 1 0 72 19 185

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 37 42 11 6 4 0 0 79 10 589
2017 REG-03 39 41 15 4 2 0 0 80 6 54
2017 REG-04 42 38 8 8 4 0 0 80 12 76
2017 REG-05 24 51 11 7 8 0 0 74 15 89
2017 REG-06 39 43 9 5 3 0 0 83 9 150
2017 REG-07 38 40 12 6 3 0 0 78 9 192
2017 REG-08 50 20 20 10 0 0 0 70 10 10
2014 REG 34 41 10 10 5 0 0 75 14 483
2014 REG-03 27 47 11 9 6 0 0 73 15 53
2014 REG-04 49 28 20 3 0 0 0 77 3 31
2014 REG-05 27 50 12 10 2 0 0 76 12 59
2014 REG-06 38 40 11 7 4 0 0 78 11 139
2014 REG-07 32 42 7 13 7 0 0 74 19 185

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 26 36 15 13 9 1 0 62 23 589
2017 REG-03 26 42 7 18 6 0 0 68 25 54
2017 REG-04 41 37 17 3 1 1 0 79 4 76
2017 REG-05 27 35 17 13 7 1 0 63 20 89
2017 REG-06 25 35 14 14 13 0 0 59 27 150
2017 REG-07 21 37 17 15 11 0 0 58 26 192
2017 REG-08 20 50 10 20 0 0 0 70 20 10
2014 REG 26 32 18 14 10 0 0 59 24 483
2014 REG-03 32 42 15 4 8 0 0 74 11 53
2014 REG-04 29 39 10 16 7 0 0 67 23 31
2014 REG-05 30 31 17 9 14 0 0 61 22 59
2014 REG-06 24 28 24 17 6 0 0 53 24 139
2014 REG-07 25 32 16 14 12 1 0 57 26 185

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 34 42 10 11 3 0 0 76 14 588
2017 REG-03 39 40 11 7 2 0 0 80 9 54
2017 REG-04 37 45 11 7 0 1 0 83 7 76
2017 REG-05 30 45 9 12 3 0 0 75 16 89
2017 REG-06 33 44 9 11 2 0 0 77 13 149
2017 REG-07 34 39 10 11 5 0 0 74 16 192
2017 REG-08 10 70 0 20 0 0 0 80 20 10

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 45 39 8 4 3 0 0 84 7 588
2017 REG-03 37 56 4 2 2 0 0 93 4 54
2017 REG-04 54 37 5 4 0 0 0 91 4 76
2017 REG-05 42 39 10 6 3 0 0 81 9 89
2017 REG-06 49 35 7 5 4 0 0 84 9 150
2017 REG-07 43 39 11 5 3 0 0 82 7 191
2017 REG-08 50 30 20 0 0 0 0 80 0 10
2014 REG 44 38 10 5 3 0 0 82 8 483
2014 REG-03 43 40 11 4 2 0 0 83 6 53
2014 REG-04 36 44 13 7 0 0 0 80 7 31
2014 REG-05 45 38 9 7 2 0 0 83 9 59
2014 REG-06 43 40 10 7 0 0 0 83 7 139
2014 REG-07 45 36 8 3 7 1 1 82 10 185

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 34 36 14 9 7 0 0 70 16 588
2017 REG-03 37 31 20 6 6 0 0 68 12 54
2017 REG-04 36 45 15 3 0 1 0 82 3 75
2017 REG-05 30 36 18 7 9 0 0 66 16 89
2017 REG-06 39 30 13 9 9 0 0 69 18 150
2017 REG-07 30 37 13 14 6 0 0 67 20 192
2017 REG-08 30 50 0 10 10 0 0 80 20 10

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 57 29 9 3 2 0 0 86 4 587
2017 REG-03 63 23 11 0 4 0 0 85 4 54
2017 REG-04 53 30 9 7 1 0 0 83 8 76
2017 REG-05 45 35 13 3 2 1 0 81 6 89
2017 REG-06 58 33 7 2 0 0 0 91 2 149
2017 REG-07 61 25 9 3 2 0 0 86 5 191
2017 REG-08 80 20 0 0 0 0 0 100 0 10
2014 REG 62 26 9 2 1 0 0 88 3 483
2014 REG-03 58 34 4 4 0 0 0 92 4 53
2014 REG-04 68 19 13 0 0 0 0 87 0 31
2014 REG-05 56 34 9 2 0 0 0 90 2 59
2014 REG-06 63 29 6 3 0 0 0 91 3 139
2014 REG-07 64 20 11 2 3 0 0 84 5 185

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 34 41 11 10 4 0 0 75 14 586
2017 REG-03 30 44 13 11 2 0 0 74 13 54
2017 REG-04 42 40 11 7 1 0 0 82 8 76
2017 REG-05 33 44 10 12 1 0 0 76 13 89
2017 REG-06 36 40 11 10 3 0 0 75 13 149
2017 REG-07 34 41 10 9 5 0 0 75 15 190
2017 REG-08 40 40 0 20 0 0 0 80 20 10
2014 REG 25 47 10 11 7 0 0 72 18 483
2014 REG-03 28 42 11 15 4 0 0 70 19 53
2014 REG-04 26 48 10 13 3 0 0 74 16 31
2014 REG-05 27 53 9 10 2 0 0 80 12 59
2014 REG-06 23 54 9 9 5 0 0 76 14 139
2014 REG-07 25 43 10 11 11 1 0 68 22 185

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 37 34 15 9 4 0 0 71 13 587
2017 REG-03 39 35 18 6 2 0 0 74 7 54
2017 REG-04 53 29 13 3 3 0 0 81 5 76
2017 REG-05 44 31 12 8 4 0 0 75 12 89
2017 REG-06 34 36 17 9 4 0 0 70 13 149
2017 REG-07 31 37 15 12 5 0 0 68 17 191
2017 REG-08 40 10 30 20 0 0 0 50 20 10
2014 REG 34 34 15 11 6 0 0 68 17 483
2014 REG-03 37 38 17 6 2 0 0 75 8 53
2014 REG-04 43 38 10 7 3 0 0 80 10 31
2014 REG-05 45 34 9 5 7 0 0 80 12 59
2014 REG-06 33 34 17 13 3 0 0 67 16 139
2014 REG-07 29 31 17 13 9 1 0 61 22 185

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 39 37 11 9 3 0 1 77 12 587
2017 REG-03 40 42 9 4 4 0 0 83 8 54
2017 REG-04 46 41 7 5 1 0 0 87 7 76
2017 REG-05 39 40 12 7 1 0 0 80 8 89
2017 REG-06 42 34 13 9 2 0 1 76 11 149
2017 REG-07 35 36 12 11 5 1 1 71 16 191
2017 REG-08 30 40 10 20 0 0 0 70 20 10
2014 REG 36 39 10 10 5 1 0 75 15 481
2014 REG-03 44 41 8 6 2 0 0 85 8 52
2014 REG-04 49 31 7 7 7 0 0 80 13 31
2014 REG-05 40 39 7 7 3 3 0 82 11 59
2014 REG-06 37 39 10 9 4 0 0 77 13 139
2014 REG-07 28 41 12 12 7 0 1 69 19 184

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 44 35 11 7 2 0 0 80 9 586
2017 REG-03 51 22 17 8 2 0 0 74 10 54
2017 REG-04 47 36 8 8 1 0 0 83 9 75
2017 REG-05 35 44 11 6 4 0 0 79 10 89
2017 REG-06 48 33 10 7 2 0 0 81 9 149
2017 REG-07 43 38 11 7 2 0 0 81 8 191
2017 REG-08 50 40 0 10 0 0 0 90 10 10
2014 REG 44 37 10 6 2 0 0 82 9 482
2014 REG-03 44 44 6 2 4 0 0 88 6 52
2014 REG-04 59 28 10 3 0 0 0 87 3 31
2014 REG-05 45 39 7 7 2 0 0 85 9 59
2014 REG-06 45 36 11 7 1 1 0 81 8 139
2014 REG-07 42 38 9 8 3 1 0 80 11 185

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 33 40 16 7 3 0 1 74 10 588
2017 REG-03 40 37 13 4 4 0 2 79 8 54
2017 REG-04 41 38 13 5 3 0 0 79 8 76
2017 REG-05 34 46 16 3 1 0 0 80 4 89
2017 REG-06 35 43 14 4 3 0 1 79 7 150
2017 REG-07 26 40 18 10 4 1 1 67 14 191
2017 REG-08 20 10 40 10 20 0 0 30 30 10
2014 REG 34 43 19 3 2 0 0 76 5 483
2014 REG-03 41 38 21 0 0 0 0 79 0 53
2014 REG-04 49 35 10 3 3 0 0 84 7 31
2014 REG-05 34 47 15 3 0 0 0 81 3 59
2014 REG-06 34 45 18 1 2 0 0 79 4 139
2014 REG-07 30 42 21 4 2 0 0 72 7 185

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 7 21 37 25 7 1 2 33 29 583
2017 REG-03 7 19 30 30 7 0 6 40 29 53
2017 REG-04 5 12 29 35 12 1 5 50 19 75
2017 REG-05 3 22 40 29 3 0 1 33 26 89
2017 REG-06 11 19 34 23 11 1 1 35 30 150
2017 REG-07 5 22 45 22 4 0 2 27 27 189
2017 REG-08 0 50 40 10 0 0 0 10 50 10
2014 REG 7 23 38 22 7 1 2 29 32 483
2014 REG-03 4 30 32 21 9 0 4 31 35 53
2014 REG-04 16 23 13 18 16 3 10 40 45 31
2014 REG-05 3 19 54 20 3 0 0 24 22 59
2014 REG-06 9 23 37 22 6 1 2 29 33 139
2014 REG-07 7 24 39 22 6 1 1 29 32 185

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 4 13 23 33 20 3 4 58 18 582
2017 REG-03 8 17 28 28 13 0 6 44 27 53
2017 REG-04 3 5 16 31 29 8 8 71 10 75
2017 REG-05 3 12 25 33 25 1 1 59 16 89
2017 REG-06 4 11 19 32 25 4 4 63 17 148
2017 REG-07 4 12 26 39 15 1 3 56 17 189
2017 REG-08 0 60 10 20 0 10 0 22 67 10
2014 REG 3 10 25 37 21 2 3 61 13 482
2014 REG-03 2 9 36 25 22 2 4 50 12 53
2014 REG-04 7 3 13 48 20 7 3 75 11 31
2014 REG-05 0 7 24 39 29 0 2 69 7 59
2014 REG-06 3 12 24 36 19 2 4 58 16 139
2014 REG-07 3 10 24 37 21 2 3 61 13 184

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 12 22 35 19 9 1 3 29 35 585
2017 REG-03 12 32 36 4 9 0 7 14 47 53
2017 REG-04 4 21 28 29 12 1 4 44 27 75
2017 REG-05 13 15 35 25 9 2 1 35 29 89
2017 REG-06 11 17 36 21 12 1 3 34 29 150
2017 REG-07 14 26 38 16 5 1 2 21 40 190
2017 REG-08 20 20 40 10 10 0 0 20 40 10
2014 REG 17 25 33 17 6 1 2 23 43 482
2014 REG-03 11 25 40 17 5 0 2 23 37 53
2014 REG-04 16 25 29 19 0 0 10 21 46 31
2014 REG-05 19 31 27 14 7 0 3 21 51 59
2014 REG-06 21 22 27 20 9 0 1 30 43 138
2014 REG-07 15 24 40 14 4 1 1 19 41 185

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 4 14 35 31 14 1 2 46 18 578
2017 REG-03 2 14 34 39 6 0 6 48 17 53
2017 REG-04 1 11 21 36 25 1 4 65 13 75
2017 REG-05 5 6 34 40 15 0 0 55 10 87
2017 REG-06 5 14 28 32 20 1 2 53 19 148
2017 REG-07 4 18 45 23 8 1 1 32 22 188
2014 REG 6 13 34 31 13 1 1 45 20 481
2014 REG-03 8 12 33 25 19 2 2 46 20 52
2014 REG-04 7 3 48 29 10 0 3 40 10 31
2014 REG-05 2 12 31 41 13 2 0 55 14 59
2014 REG-06 9 16 33 27 12 1 2 41 25 138
2014 REG-07 5 13 35 33 13 0 1 47 17 185

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 14 18 28 23 12 1 3 37 34 583
2017 REG-03 20 6 34 21 11 0 8 35 28 52
2017 REG-04 9 16 15 26 27 4 3 56 28 74
2017 REG-05 11 13 38 28 8 0 1 36 25 89
2017 REG-06 13 20 22 25 16 1 3 43 34 150
2017 REG-07 16 23 30 21 6 1 2 29 40 190
2017 REG-08 20 20 60 0 0 0 0 0 40 10
2014 REG 12 18 28 28 10 1 3 40 31 481
2014 REG-03 17 19 25 17 17 0 6 36 38 53
2014 REG-04 10 10 33 25 10 0 13 40 23 31
2014 REG-05 7 20 24 39 8 0 2 48 28 59
2014 REG-06 12 19 31 22 13 2 2 36 32 138
2014 REG-07 12 16 27 33 8 1 3 43 29 184

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 6 13 27 28 17 3 5 49 21 585
2017 REG-03 10 13 26 24 19 0 7 47 25 53
2017 REG-04 5 8 28 23 20 7 10 51 16 75
2017 REG-05 6 10 27 33 21 2 1 56 16 89
2017 REG-06 5 11 23 29 23 2 7 57 18 150
2017 REG-07 6 15 32 29 12 2 5 43 22 190
2017 REG-08 0 50 30 20 0 0 0 20 50 10
2014 REG 3 5 22 37 25 2 6 67 9 483
2014 REG-03 9 8 30 21 20 2 9 47 19 53
2014 REG-04 0 0 16 44 23 3 13 80 0 31
2014 REG-05 2 9 15 36 37 2 0 74 10 59
2014 REG-06 2 6 27 35 24 2 3 63 8 139
2014 REG-07 2 3 20 42 24 2 7 72 6 185

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 11 18 36 20 10 3 3 31 31 586
2017 REG-03 12 17 48 7 9 0 7 18 31 54
2017 REG-04 4 13 32 28 12 7 5 45 20 76
2017 REG-05 9 19 35 20 13 3 0 35 29 89
2017 REG-06 13 17 33 21 9 3 3 33 32 150
2017 REG-07 12 19 39 18 8 1 3 27 32 189
2017 REG-08 10 40 50 0 0 0 0 0 50 10
2014 REG 11 22 33 21 8 2 3 31 35 483
2014 REG-03 13 13 44 11 13 2 4 26 28 53
2014 REG-04 7 16 43 23 3 7 3 28 25 31
2014 REG-05 3 32 24 29 8 3 0 38 37 59
2014 REG-06 13 21 29 20 12 1 4 33 36 139
2014 REG-07 12 23 35 21 5 1 3 27 36 185
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 68 16 5 6 3 0 2 86 9 588
2017 REG-03 61 20 6 6 6 0 2 83 11 54
2017 REG-04 72 18 1 4 4 0 0 91 8 76
2017 REG-05 73 16 3 6 1 0 1 90 7 89
2017 REG-06 67 15 7 6 2 1 2 85 8 150
2017 REG-07 67 14 7 6 4 0 3 83 10 191
2017 REG-08 60 20 10 0 0 0 10 89 0 10
2014 REG 71 13 6 5 3 0 1 85 9 481
2014 REG-03 64 19 8 4 4 2 0 85 8 53
2014 REG-04 71 16 3 10 0 0 0 87 10 31
2014 REG-05 70 23 3 2 0 0 2 95 2 58
2014 REG-06 70 12 7 6 4 0 1 83 10 138
2014 REG-07 75 8 5 7 3 0 2 85 10 185

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 23 35 16 10 8 6 3 63 20 589
2017 REG-03 24 31 17 6 11 6 6 62 19 54
2017 REG-04 30 38 13 9 0 5 4 75 10 76
2017 REG-05 22 33 22 11 8 2 1 57 20 89
2017 REG-06 25 30 15 10 9 7 4 62 21 150
2017 REG-07 17 42 14 12 9 5 1 62 23 192
2017 REG-08 40 40 10 0 10 0 0 80 10 10
2014 REG 27 30 18 11 9 3 2 60 21 482
2014 REG-03 25 40 15 8 11 0 1 65 19 53
2014 REG-04 43 31 13 3 3 3 3 79 7 31
2014 REG-05 24 23 19 16 10 0 8 51 28 58
2014 REG-06 23 31 19 11 10 4 2 57 23 139
2014 REG-07 29 29 17 12 8 3 1 61 21 185

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 40 33 8 10 7 1 0 74 17 589
2017 REG-03 42 30 7 13 7 0 0 72 20 54
2017 REG-04 45 42 5 1 5 2 0 88 7 76
2017 REG-05 42 24 15 10 9 1 0 66 19 89
2017 REG-06 40 32 8 12 6 1 1 73 18 150
2017 REG-07 36 37 8 12 8 0 1 73 19 192
2017 REG-08 50 40 10 0 0 0 0 90 0 10
2014 REG 37 31 11 13 8 0 0 68 21 482
2014 REG-03 30 34 11 13 9 0 1 65 23 53
2014 REG-04 52 29 7 7 7 0 0 80 13 31
2014 REG-05 41 28 10 14 7 0 0 69 21 58
2014 REG-06 33 33 10 15 8 1 0 66 24 139
2014 REG-07 39 29 13 11 8 1 0 68 19 185

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 31 37 15 9 6 1 1 70 16 588
2017 REG-03 37 40 7 7 6 2 0 79 14 54
2017 REG-04 42 39 13 1 1 3 0 84 3 76
2017 REG-05 36 29 21 11 2 0 0 65 13 89
2017 REG-06 35 33 15 9 6 1 1 69 16 150
2017 REG-07 19 44 14 13 9 1 1 64 22 191
2017 REG-08 30 40 20 0 10 0 0 70 10 10
2014 REG 28 42 13 12 4 0 1 71 16 483
2014 REG-03 36 44 6 11 2 2 0 81 14 53
2014 REG-04 39 41 13 7 0 0 0 80 7 31
2014 REG-05 29 51 9 10 0 0 2 81 10 59
2014 REG-06 31 40 14 11 4 0 0 71 16 139
2014 REG-07 22 42 16 14 5 1 1 65 19 185

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 29 30 14 10 8 9 0 65 19 586
2017 REG-03 34 31 15 6 7 7 0 70 14 54
2017 REG-04 37 29 13 8 1 11 0 75 10 75
2017 REG-05 32 33 15 9 6 6 0 69 16 88
2017 REG-06 30 28 11 11 9 11 1 65 23 149
2017 REG-07 23 30 16 12 10 8 0 59 24 192
2017 REG-08 30 60 10 0 0 0 0 90 0 10
2014 REG 31 31 13 11 6 8 1 67 18 483
2014 REG-03 28 28 19 13 4 8 0 61 18 53
2014 REG-04 42 25 10 3 3 16 0 80 8 31
2014 REG-05 37 31 10 14 0 9 0 74 15 59
2014 REG-06 29 31 15 8 9 7 1 65 18 139
2014 REG-07 28 33 12 11 7 8 1 67 20 185

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 12 20 19 18 14 15 2 39 39 587
2017 REG-03 9 24 17 18 15 13 4 41 39 53
2017 REG-04 21 22 21 8 5 19 4 56 17 76
2017 REG-05 11 25 21 20 11 11 0 41 35 89
2017 REG-06 13 17 15 21 14 15 5 37 44 149
2017 REG-07 9 20 17 20 18 15 1 35 45 192
2017 REG-08 10 10 30 30 20 0 0 20 50 10
2014 REG 12 18 18 22 18 12 1 35 45 482
2014 REG-03 12 25 17 23 8 14 2 43 36 52
2014 REG-04 23 18 23 13 13 10 0 46 29 31
2014 REG-05 10 20 20 12 14 20 3 40 33 59
2014 REG-06 13 12 12 33 18 9 1 29 57 139
2014 REG-07 9 21 20 17 21 10 1 34 43 185

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 41 40 7 7 4 0 0 81 12 587
2017 REG-03 44 39 4 4 9 0 0 83 13 54
2017 REG-04 53 37 5 3 1 0 0 91 4 75
2017 REG-05 45 35 4 12 3 0 0 80 16 89
2017 REG-06 44 36 9 6 5 0 1 80 11 149
2017 REG-07 31 49 9 8 4 0 0 79 12 192
2017 REG-08 50 20 0 20 10 0 0 70 30 10
2014 REG 43 37 9 8 4 0 0 80 12 482
2014 REG-03 37 42 6 9 6 0 0 79 15 53
2014 REG-04 71 26 3 0 0 0 0 97 0 31
2014 REG-05 42 38 9 7 5 0 0 80 12 59
2014 REG-06 40 34 13 10 3 0 0 74 13 139
2014 REG-07 42 41 7 7 4 0 0 83 10 184
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 45 34 9 7 5 1 0 79 12 589
2017 REG-03 50 29 9 4 6 0 2 81 9 54
2017 REG-04 60 28 5 7 0 0 0 88 7 76
2017 REG-05 44 30 12 9 2 2 0 76 11 89
2017 REG-06 47 33 9 6 6 0 0 79 12 150
2017 REG-07 36 41 9 7 6 0 0 78 13 192
2017 REG-08 70 20 0 10 0 0 0 90 10 10
2014 REG 42 33 10 9 5 0 0 75 15 482
2014 REG-03 44 36 11 5 4 0 0 80 9 53
2014 REG-04 36 38 13 7 7 0 0 74 13 31
2014 REG-05 42 39 5 9 5 0 0 81 14 59
2014 REG-06 43 32 12 9 4 0 0 75 13 139
2014 REG-07 42 32 8 11 7 1 1 75 18 184

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 50 30 8 5 4 2 1 82 10 588
2017 REG-03 60 15 9 4 4 6 4 82 8 54
2017 REG-04 57 30 7 3 1 3 0 89 4 76
2017 REG-05 52 29 3 8 3 3 1 85 12 89
2017 REG-06 53 28 9 4 4 1 1 82 8 149
2017 REG-07 43 35 10 6 5 1 0 79 12 192
2017 REG-08 70 20 0 10 0 0 0 90 10 10
2014 REG 48 29 9 7 6 1 1 78 13 483
2014 REG-03 49 27 9 8 4 2 2 78 12 53
2014 REG-04 65 28 3 0 3 0 0 93 3 31
2014 REG-05 50 29 9 10 2 0 0 80 12 59
2014 REG-06 46 29 13 6 5 1 0 76 11 139
2014 REG-07 47 31 7 7 8 0 1 79 14 185

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 49 30 8 7 5 1 1 80 12 588
2017 REG-03 56 18 9 7 4 2 4 79 12 54
2017 REG-04 63 24 5 5 1 0 1 88 7 76
2017 REG-05 51 34 3 8 2 2 0 86 10 89
2017 REG-06 52 27 9 5 7 0 0 79 13 149
2017 REG-07 42 36 9 7 6 0 0 78 13 192
2017 REG-08 50 40 0 10 0 0 0 90 10 10
2014 REG 46 31 9 10 4 0 0 77 14 482
2014 REG-03 42 32 11 8 6 0 2 75 14 53
2014 REG-04 52 36 9 0 3 0 0 88 3 31
2014 REG-05 49 37 7 5 0 0 2 88 5 59
2014 REG-06 46 28 10 11 4 0 0 75 16 138
2014 REG-07 45 30 9 10 5 1 0 76 16 185

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 77 13 4 3 1 0 3 92 4 587
2017 REG-03 71 17 6 2 2 0 4 90 4 54
2017 REG-04 76 14 3 1 1 0 4 95 3 76
2017 REG-05 82 10 5 1 0 0 2 94 1 88
2017 REG-06 79 12 2 3 1 0 3 94 4 149
2017 REG-07 76 12 6 3 1 0 3 90 4 192
2017 REG-08 80 10 0 0 0 0 10 100 0 10
2014 REG 80 10 3 4 1 0 2 92 5 483
2014 REG-03 66 23 4 6 0 0 2 90 6 53
2014 REG-04 87 7 0 0 7 0 0 93 7 31
2014 REG-05 86 10 0 2 0 0 2 98 2 59
2014 REG-06 77 13 4 5 0 0 1 91 5 139
2014 REG-07 84 5 2 3 2 1 3 93 6 185

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 47 28 7 8 5 3 3 79 14 589
2017 REG-03 52 20 9 4 7 4 4 78 12 54
2017 REG-04 42 26 8 8 7 3 7 75 16 76
2017 REG-05 44 34 6 7 4 2 3 82 12 89
2017 REG-06 46 23 8 11 6 3 3 73 18 150
2017 REG-07 49 32 6 7 4 1 1 83 11 192
2017 REG-08 50 30 10 0 0 10 0 89 0 10
2014 REG 51 19 8 8 9 2 2 74 18 483
2014 REG-03 47 23 15 2 8 2 4 74 10 53
2014 REG-04 52 19 10 10 3 0 7 76 14 31
2014 REG-05 52 24 7 7 7 2 2 79 14 59
2014 REG-06 46 21 7 9 13 2 3 70 23 139
2014 REG-07 57 17 8 9 7 2 1 75 16 185

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 57 24 7 6 5 1 0 82 10 589
2017 REG-03 63 20 6 4 6 0 2 85 9 54
2017 REG-04 59 26 7 3 3 3 0 88 5 76
2017 REG-05 57 21 8 8 2 2 1 81 10 89
2017 REG-06 62 19 7 7 5 0 0 81 12 150
2017 REG-07 51 31 8 5 6 1 0 82 10 192
2017 REG-08 60 30 10 0 0 0 0 90 0 10

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 56 25 9 4 4 1 0 82 9 588
2017 REG-03 61 18 11 2 6 0 2 81 7 54
2017 REG-04 65 21 9 1 1 1 0 88 3 75
2017 REG-05 60 21 9 6 2 2 0 83 8 89
2017 REG-06 59 23 9 5 4 1 0 83 9 150
2017 REG-07 48 34 7 5 5 1 0 83 10 192
2017 REG-08 60 20 20 0 0 0 0 80 0 10

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 50 28 9 6 6 1 0 79 12 588
2017 REG-03 64 17 7 6 4 0 2 83 10 53
2017 REG-04 58 25 8 5 3 1 0 84 8 76
2017 REG-05 47 34 8 8 2 1 0 82 10 89
2017 REG-06 57 17 13 5 7 1 1 76 11 150
2017 REG-07 39 39 9 5 7 0 0 78 12 192
2017 REG-08 70 10 0 10 10 0 0 80 20 10
2014 REG 48 29 10 8 5 0 0 77 14 482
2014 REG-03 57 19 17 2 6 0 0 75 8 53
2014 REG-04 48 35 10 3 3 0 0 84 7 31
2014 REG-05 50 31 5 12 2 0 0 81 14 59
2014 REG-06 46 30 13 8 4 0 0 76 11 139
2014 REG-07 47 30 6 9 8 1 0 76 17 184
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 40 29 17 4 6 0 6 73 10 53
2017 REG-06 40 20 20 13 0 0 7 64 14 15
2017 REG-07 34 36 17 0 7 0 7 75 7 29
2014 REG 38 31 6 6 6 3 11 80 13 36
2014 REG-07 38 33 0 5 10 0 15 83 17 21

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 21 33 17 16 8 5 0 57 25 587
2017 REG-03 21 44 11 13 6 6 0 69 19 54
2017 REG-04 33 24 14 16 4 9 0 62 22 76
2017 REG-05 35 28 13 15 6 3 0 65 21 89
2017 REG-06 20 33 18 17 9 2 0 54 27 150
2017 REG-07 12 35 20 16 10 7 0 50 28 191
2017 REG-08 20 40 20 20 0 0 0 60 20 10
2014 REG 20 31 20 17 7 5 0 54 25 483
2014 REG-03 25 28 23 9 11 4 0 55 22 53
2014 REG-04 35 32 7 13 3 10 0 75 18 31
2014 REG-05 18 39 26 7 2 9 0 63 9 59
2014 REG-06 22 30 18 21 7 2 0 54 28 139
2014 REG-07 16 31 20 19 9 5 0 49 30 185

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 20 35 19 14 10 2 0 56 24 589
2017 REG-03 22 40 18 7 12 0 0 63 19 54
2017 REG-04 37 25 13 13 7 5 0 65 21 76
2017 REG-05 29 36 18 8 4 4 0 68 13 89
2017 REG-06 16 37 20 17 9 1 0 53 27 150
2017 REG-07 11 35 24 16 12 3 0 47 29 192
2017 REG-08 10 40 10 20 20 0 0 50 40 10
2014 REG 20 34 21 17 7 1 0 54 24 483
2014 REG-03 27 34 21 9 8 2 0 61 17 53
2014 REG-04 25 48 13 13 0 0 0 74 13 31
2014 REG-05 29 34 24 12 2 0 0 62 14 59
2014 REG-06 21 33 17 24 5 0 0 54 29 139
2014 REG-07 16 31 24 17 12 1 0 46 29 185

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 14 33 20 17 10 6 0 51 28 589
2017 REG-03 17 35 15 7 14 13 0 59 24 54
2017 REG-04 30 26 18 9 3 12 1 65 14 76
2017 REG-05 20 35 20 16 6 3 0 57 22 89
2017 REG-06 10 37 20 19 11 3 0 48 31 150
2017 REG-07 7 35 21 21 12 4 0 44 35 192
2017 REG-08 10 30 20 30 10 0 0 40 40 10
2014 REG 13 32 23 19 9 4 0 47 29 483
2014 REG-03 15 28 30 13 6 8 0 47 20 53
2014 REG-04 13 48 23 7 0 10 0 67 7 31
2014 REG-05 18 32 26 12 7 5 0 53 20 59
2014 REG-06 13 29 21 25 9 2 0 43 35 139
2014 REG-07 12 32 22 21 11 3 0 45 32 185

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 24 30 18 13 10 5 0 57 24 589
2017 REG-03 29 26 20 4 15 6 0 58 20 54
2017 REG-04 37 30 14 5 8 5 0 71 14 76
2017 REG-05 30 33 15 13 3 6 0 67 18 89
2017 REG-06 23 28 16 19 9 4 0 53 30 150
2017 REG-07 14 33 23 13 12 5 0 50 26 192
2017 REG-08 30 20 20 20 10 0 0 50 30 10
2014 REG 21 35 19 13 10 3 0 58 23 483
2014 REG-03 21 43 19 6 9 2 0 65 15 53
2014 REG-04 31 46 16 0 7 0 0 77 7 31
2014 REG-05 28 38 17 10 3 3 0 68 14 59
2014 REG-06 16 32 24 14 11 4 0 50 25 139
2014 REG-07 20 33 17 15 11 3 0 55 27 185

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 19 35 18 16 9 3 0 55 26 586
2017 REG-03 18 42 15 14 11 0 0 61 25 54
2017 REG-04 39 29 19 5 4 4 0 71 10 75
2017 REG-05 20 35 17 20 7 1 0 56 27 89
2017 REG-06 17 38 15 14 13 3 0 57 28 149
2017 REG-07 13 33 23 19 9 3 0 48 28 191
2017 REG-08 10 30 20 30 10 0 0 40 40 10
2014 REG 16 33 18 22 9 1 0 49 32 483
2014 REG-03 17 37 17 17 9 2 0 56 27 53
2014 REG-04 31 39 16 10 3 0 0 71 13 31
2014 REG-05 22 38 17 19 3 2 0 60 23 59
2014 REG-06 14 33 18 24 9 1 0 48 34 139
2014 REG-07 13 29 21 25 12 1 0 42 37 185
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 40 41 12 6 2 1 0 81 7 588
2017 REG-03 49 37 11 0 2 2 0 87 2 54
2017 REG-04 51 41 5 3 0 0 0 92 3 76
2017 REG-05 42 38 12 6 2 0 0 80 8 89
2017 REG-06 39 36 14 8 2 1 0 76 10 150
2017 REG-07 33 47 11 7 2 0 0 80 9 191
2017 REG-08 30 50 20 0 0 0 0 80 0 10
2014 REG 41 37 11 6 3 1 0 80 9 483
2014 REG-03 43 42 11 0 2 2 0 86 2 53
2014 REG-04 55 39 3 0 3 0 0 93 3 31
2014 REG-05 57 29 7 5 0 2 0 88 5 59
2014 REG-06 39 41 9 8 1 1 0 80 10 139
2014 REG-07 36 37 14 8 5 1 0 73 13 185

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 51 36 8 2 1 1 0 89 3 588
2017 REG-03 63 30 2 4 0 2 0 94 4 53
2017 REG-04 58 34 3 1 0 4 0 96 1 76
2017 REG-05 45 43 7 0 3 1 1 90 3 89
2017 REG-06 48 39 9 2 1 1 1 88 3 150
2017 REG-07 51 37 9 2 2 0 0 88 3 192
2017 REG-08 40 30 20 10 0 0 0 70 10 10
2014 REG 49 38 7 4 1 2 0 88 5 483
2014 REG-03 32 44 11 2 4 6 2 82 6 53
2014 REG-04 49 38 7 0 0 7 0 93 0 31
2014 REG-05 50 46 3 0 0 0 0 97 0 59
2014 REG-06 49 39 8 3 0 1 1 89 3 139
2014 REG-07 53 34 5 7 1 1 0 87 8 185

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 44 35 10 5 3 2 1 82 8 589
2017 REG-03 54 28 7 4 4 2 2 85 8 54
2017 REG-04 43 37 11 4 1 4 0 83 6 76
2017 REG-05 39 37 13 4 3 2 0 78 8 89
2017 REG-06 47 31 11 5 1 3 1 82 6 150
2017 REG-07 42 40 8 5 4 1 1 84 8 192
2017 REG-08 30 30 40 0 0 0 0 60 0 10
2014 REG 47 37 7 4 3 2 1 86 7 483
2014 REG-03 43 40 8 2 6 0 2 85 8 53
2014 REG-04 52 41 0 0 3 3 0 97 3 31
2014 REG-05 47 34 10 3 2 3 0 84 5 59
2014 REG-06 47 39 7 4 1 1 0 87 6 139
2014 REG-07 45 38 8 4 4 1 1 84 8 185

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 32 32 18 10 3 4 1 67 14 589
2017 REG-03 37 28 15 7 7 6 0 69 16 54
2017 REG-04 45 29 16 5 0 4 1 78 6 76
2017 REG-05 29 43 16 7 3 2 0 74 10 89
2017 REG-06 29 30 21 10 3 5 1 63 14 150
2017 REG-07 30 32 18 13 2 4 1 65 16 192
2017 REG-08 10 50 20 10 10 0 0 60 20 10
2014 REG 31 36 18 8 4 2 1 69 12 482
2014 REG-03 17 35 29 9 4 4 2 55 14 52
2014 REG-04 48 29 7 3 3 10 0 85 7 31
2014 REG-05 37 32 17 7 5 2 0 70 12 59
2014 REG-06 29 37 22 8 1 1 1 68 10 139
2014 REG-07 32 38 15 8 5 1 1 72 13 185

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 19 22 20 15 16 7 1 44 34 589
2017 REG-03 19 20 18 9 18 13 2 46 32 54
2017 REG-04 22 30 18 5 9 12 3 62 17 76
2017 REG-05 13 29 21 15 13 8 0 46 30 89
2017 REG-06 19 18 16 21 18 6 2 41 42 150
2017 REG-07 19 22 23 16 17 3 1 42 34 192
2017 REG-08 20 20 30 20 10 0 0 40 30 10
2014 REG 19 24 17 17 14 9 1 47 34 483
2014 REG-03 21 27 17 8 23 5 0 50 32 53
2014 REG-04 33 15 20 16 3 13 0 55 23 31
2014 REG-05 25 17 12 19 15 10 1 48 39 59
2014 REG-06 11 27 20 20 14 8 1 42 37 139
2014 REG-07 19 25 16 17 12 10 1 50 32 185

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 59 20 10 6 2 1 3 82 8 589
2017 REG-03 49 28 11 9 2 0 2 78 11 54
2017 REG-04 64 21 8 1 3 1 1 88 4 76
2017 REG-05 65 20 9 3 1 0 1 86 5 89
2017 REG-06 55 22 13 5 1 1 3 80 7 150
2017 REG-07 60 15 9 8 3 1 4 79 11 192
2017 REG-08 70 20 0 0 0 0 10 100 0 10
2014 REG 60 21 10 5 1 1 3 84 6 483
2014 REG-03 55 27 9 4 0 2 4 86 4 53
2014 REG-04 58 32 7 3 0 0 0 90 3 31
2014 REG-05 61 24 10 3 0 0 2 86 3 59
2014 REG-06 55 21 14 4 1 1 4 80 5 139
2014 REG-07 66 17 7 5 2 1 2 85 7 185

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 69 19 5 3 1 2 2 92 4 589
2017 REG-03 65 26 2 2 0 4 2 96 2 54
2017 REG-04 79 14 3 3 0 1 0 95 3 76
2017 REG-05 71 19 2 2 0 2 3 95 2 89
2017 REG-06 68 18 6 1 1 3 3 91 2 150
2017 REG-07 66 18 6 4 1 3 2 88 5 192
2017 REG-08 70 20 0 0 0 0 10 100 0 10
2014 REG 71 17 6 3 0 1 1 91 3 483
2014 REG-03 62 23 9 2 0 0 4 88 2 53
2014 REG-04 71 25 3 0 0 0 0 97 0 31
2014 REG-05 74 19 5 0 0 2 0 95 0 59
2014 REG-06 68 18 7 4 0 2 2 89 4 139
2014 REG-07 75 13 7 3 1 1 1 89 4 185

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 39 34 11 8 6 1 0 74 15 588
2017 REG-03 29 29 18 6 14 4 0 61 20 54
2017 REG-04 58 30 7 1 0 4 0 92 1 76
2017 REG-05 48 33 8 8 3 0 0 81 11 89
2017 REG-06 45 31 11 9 3 0 1 77 12 150
2017 REG-07 26 41 11 11 9 1 0 68 21 191
2017 REG-08 40 30 10 10 10 0 0 70 20 10
2014 REG 34 35 11 10 8 1 0 70 19 483
2014 REG-03 39 36 9 6 6 2 2 78 12 53
2014 REG-04 61 26 7 3 0 3 0 90 3 31
2014 REG-05 40 36 5 9 10 0 0 76 19 59
2014 REG-06 31 38 7 12 11 1 0 69 24 139
2014 REG-07 30 33 17 11 7 2 1 64 18 185

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 19 26 16 17 18 2 1 47 37 589
2017 REG-03 9 17 17 24 26 6 2 29 54 54
2017 REG-04 34 29 17 9 7 1 3 66 16 76
2017 REG-05 22 31 12 20 12 1 0 55 33 89
2017 REG-06 17 29 17 18 17 1 1 47 36 150
2017 REG-07 15 25 16 17 23 3 2 41 42 192
2017 REG-08 40 20 0 0 30 0 10 67 33 10
2014 REG 18 21 16 19 21 1 3 41 42 483
2014 REG-03 17 27 15 17 17 2 6 47 37 53
2014 REG-04 28 13 16 20 16 3 3 44 38 31
2014 REG-05 19 22 20 20 17 0 2 41 38 59
2014 REG-06 16 18 16 22 26 1 1 35 49 139
2014 REG-07 18 23 16 17 20 2 4 44 39 185

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 22 40 19 10 5 4 0 65 15 586
2017 REG-03 18 37 24 4 7 9 0 62 12 54
2017 REG-04 33 36 16 8 1 4 3 73 10 76
2017 REG-05 21 46 23 7 1 2 0 68 8 87
2017 REG-06 22 45 16 11 5 1 0 68 16 149
2017 REG-07 19 39 20 12 5 5 0 61 18 192
2017 REG-08 30 40 10 20 0 0 0 70 20 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 45 33 13 3 2 4 0 81 5 588
2017 REG-03 52 29 11 2 4 2 0 83 6 54
2017 REG-04 63 25 5 0 4 3 0 90 4 76
2017 REG-05 49 27 13 3 2 4 0 80 6 89
2017 REG-06 41 39 12 5 0 3 1 83 5 150
2017 REG-07 38 35 17 2 2 6 0 78 4 191
2017 REG-08 40 30 20 0 0 0 10 78 0 10
2014 REG 49 32 10 4 2 3 0 84 5 483
2014 REG-03 64 19 11 0 4 0 2 85 4 53
2014 REG-04 61 22 16 0 0 0 0 84 0 31
2014 REG-05 47 29 10 9 0 5 0 80 9 59
2014 REG-06 47 43 8 1 0 1 0 90 1 139
2014 REG-07 46 31 10 5 3 4 1 81 9 185

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 40 41 10 5 2 2 0 83 7 586
2017 REG-03 52 37 6 2 4 0 0 89 6 54
2017 REG-04 57 31 5 4 0 3 0 90 4 75
2017 REG-05 44 34 14 5 2 1 0 79 7 88
2017 REG-06 36 44 9 7 2 3 0 82 9 150
2017 REG-07 31 48 12 5 2 2 0 81 7 191
2017 REG-08 40 40 20 0 0 0 0 80 0 10
2014 REG 46 33 11 7 3 1 0 80 9 483
2014 REG-03 53 28 13 0 4 2 0 83 4 53
2014 REG-04 61 25 0 10 0 3 0 90 10 31
2014 REG-05 50 34 10 5 0 0 0 85 5 59
2014 REG-06 42 35 14 7 1 1 0 78 8 139
2014 REG-07 43 35 10 8 4 1 0 78 12 185

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 47 35 9 6 2 0 0 82 8 589
2017 REG-03 57 28 9 2 4 0 0 85 6 54
2017 REG-04 63 32 3 3 0 0 0 95 3 76
2017 REG-05 52 30 11 4 2 0 0 82 7 89
2017 REG-06 49 32 10 7 2 0 0 81 9 150
2017 REG-07 35 45 11 7 2 1 0 80 9 192
2017 REG-08 40 30 0 20 10 0 0 70 30 10
2014 REG 52 34 8 5 2 0 0 86 6 483
2014 REG-03 60 25 11 0 4 0 0 85 4 53
2014 REG-04 61 35 0 0 3 0 0 97 3 31
2014 REG-05 54 36 5 5 0 0 0 90 5 59
2014 REG-06 47 36 9 7 0 0 0 84 7 139
2014 REG-07 50 35 8 4 3 0 0 85 7 185

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 44 31 15 6 4 0 0 75 10 588
2017 REG-03 55 24 13 0 6 2 0 81 6 54
2017 REG-04 55 28 11 3 3 2 0 84 5 76
2017 REG-05 47 34 11 4 3 0 0 81 8 89
2017 REG-06 46 31 13 7 3 0 0 77 10 149
2017 REG-07 33 34 22 7 5 0 0 66 12 192
2017 REG-08 30 30 20 20 0 0 0 60 20 10
2014 REG 37 39 13 7 4 0 0 76 11 483
2014 REG-03 51 30 9 6 4 0 0 81 9 53
2014 REG-04 61 29 7 0 3 0 0 90 3 31
2014 REG-05 40 44 9 3 3 0 0 85 7 59
2014 REG-06 36 37 17 8 2 0 0 73 10 139
2014 REG-07 29 43 15 7 7 0 0 72 14 185

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 40 36 13 8 4 0 0 76 11 589
2017 REG-03 55 28 9 0 6 2 0 84 6 54
2017 REG-04 55 26 13 3 3 0 0 82 5 76
2017 REG-05 44 36 9 8 3 0 0 80 11 89
2017 REG-06 45 33 13 7 3 0 0 77 10 150
2017 REG-07 25 45 16 10 4 0 0 70 14 192
2017 REG-08 30 30 20 20 0 0 0 60 20 10
2014 REG 39 37 12 9 3 0 0 76 12 482
2014 REG-03 53 27 11 6 4 0 0 79 9 53
2014 REG-04 63 30 3 0 3 0 0 93 3 30
2014 REG-05 45 39 10 3 2 0 0 85 5 59
2014 REG-06 34 38 15 11 1 0 1 73 12 139
2014 REG-07 31 40 13 11 5 0 1 72 16 185

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 34 27 15 11 7 4 1 64 20 589
2017 REG-03 39 28 9 11 6 6 2 72 18 54
2017 REG-04 47 24 8 8 8 5 0 75 17 76
2017 REG-05 30 28 16 13 9 3 0 60 23 89
2017 REG-06 41 19 22 8 6 4 0 63 15 150
2017 REG-07 25 35 15 14 8 3 1 62 23 192
2017 REG-08 30 20 30 10 0 0 10 56 11 10
2014 REG 35 28 16 12 6 3 1 65 19 483
2014 REG-03 47 19 9 15 6 4 0 68 22 53
2014 REG-04 45 32 3 10 7 3 0 80 17 31
2014 REG-05 33 38 12 12 3 2 0 72 16 59
2014 REG-06 31 30 19 11 6 2 1 63 18 139
2014 REG-07 32 25 18 13 7 4 1 60 20 185
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 REG 26 38 36 588
2017 REG-03 28 39 34 54
2017 REG-04 29 23 49 76
2017 REG-05 30 35 35 89
2017 REG-06 23 44 33 150
2017 REG-07 28 39 33 191
2017 REG-08 20 60 20 10
2014 REG 21 41 38 483
2014 REG-03 19 40 41 53
2014 REG-04 25 33 42 31
2014 REG-05 31 32 38 59
2014 REG-06 24 35 41 139
2014 REG-07 17 49 35 185

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 REG 21 28 33 7 6 4 156
2017 REG-03 7 27 40 7 7 13 15
2017 REG-04 5 41 32 0 23 0 22
2017 REG-05 11 22 44 11 0 11 27
2017 REG-06 21 18 44 18 0 0 34
2017 REG-07 35 33 20 2 7 2 54
2014 REG 18 26 36 15 9999 5 104
2014 REG-03 20 30 30 20 9999 0 10
2014 REG-05 6 44 39 11 9999 0 18
2014 REG-06 12 29 36 18 9999 6 34
2014 REG-07 29 12 35 13 9999 10 31
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 REG 17 83 589
2017 REG-03 18 82 54
2017 REG-05 18 82 89
2017 REG-06 19 81 150
2017 REG-07 18 82 192
2014 REG 18 82 482
2014 REG-03 25 75 53
2014 REG-04 16 84 31
2014 REG-05 19 81 59
2014 REG-06 16 84 138
2014 REG-07 17 83 185

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 REG 51 102
2017 REG-03 50 10
2017 REG-05 50 16
2017 REG-06 52 29
2017 REG-07 45 35
2014 REG 51 86
2014 REG-03 54 13
2014 REG-05 45 11
2014 REG-06 42 22
2014 REG-07 59 32

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 REG 71 102
2017 REG-03 70 10
2017 REG-05 75 16
2017 REG-06 66 29
2017 REG-07 74 35
2014 REG 65 86
2014 REG-03 62 13
2014 REG-05 55 11
2014 REG-06 72 22
2014 REG-07 69 32

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 REG-03 0 10
2017 REG-05 0 16
2017 REG-06 0 29
2017 REG-07 0 35
2014 REG-03 0 13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 REG 0 102
2017 REG-03 0 10
2017 REG-05 0 16
2017 REG-06 0 29
2017 REG-07 0 35
2014 REG 0 86
2014 REG-03 0 13
2014 REG-05 0 11
2014 REG-06 0 22
2014 REG-07 0 32

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 REG-03 0 10
2017 REG-06 0 29
2017 REG-07 0 35
2014 REG-05 0 11
2014 REG-06 0 22
2014 REG-07 0 32

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 REG-03 0 10
2017 REG-05 0 16
2017 REG-06 0 29
2014 REG-05 0 11
2014 REG-06 0 22

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 REG-03 0 10
2017 REG-05 0 16
2014 REG 6 86
2014 REG-06 0 22

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 REG 46 102
2017 REG-05 56 16
2017 REG-06 41 29
2017 REG-07 43 35
2014 REG 40 86
2014 REG-03 54 13
2014 REG-06 44 22
2014 REG-07 38 32

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 REG 35 102
2017 REG-05 31 16
2017 REG-06 31 29
2017 REG-07 43 35
2014 REG 30 86
2014 REG-05 0 11
2014 REG-06 35 22
2014 REG-07 38 32

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 REG 52 102
2017 REG-03 70 10
2017 REG-05 38 16
2017 REG-06 55 29
2017 REG-07 51 35
2014 REG 45 86
2014 REG-03 54 13
2014 REG-06 35 22
2014 REG-07 50 32

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 REG 44 102
2017 REG-05 50 16
2017 REG-06 48 29
2017 REG-07 45 35
2014 REG 39 86
2014 REG-03 62 13
2014 REG-06 40 22
2014 REG-07 41 32

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 REG 33 102
2017 REG-06 45 29
2017 REG-07 28 35
2014 REG 32 86
2014 REG-06 26 22
2014 REG-07 50 32

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 REG 56 102
2017 REG-03 50 10
2017 REG-05 75 16
2017 REG-06 41 29
2017 REG-07 63 35
2014 REG 54 86
2014 REG-03 77 13
2014 REG-05 64 11
2014 REG-06 44 22
2014 REG-07 56 32

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 REG 30 102
2017 REG-05 31 16
2017 REG-06 31 29
2017 REG-07 34 35
2014 REG 35 86
2014 REG-03 46 13
2014 REG-07 47 32

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 REG-03 0 10
2017 REG-06 0 29
2017 REG-07 0 35
2014 REG-05 0 11
2014 REG-06 0 22
2014 REG-07 0 32

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 REG 5 102
2017 REG-06 0 29
2014 REG 6 86
2014 REG-03 0 13

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 REG 8 102
2017 REG-03 0 10
2014 REG 12 86
2014 REG-05 0 11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 REG 43 102
2017 REG-05 50 16
2017 REG-06 48 29
2017 REG-07 43 35
2014 REG 44 86
2014 REG-03 54 13
2014 REG-06 44 22
2014 REG-07 47 32

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 REG 33 102
2017 REG-05 31 16
2017 REG-06 38 29
2017 REG-07 34 35
2014 REG 26 86
2014 REG-03 46 13
2014 REG-06 32 22
2014 REG-07 19 32

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 REG 11 102
2014 REG 11 86
2014 REG-05 0 11
2014 REG-06 0 22

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 REG 52 102
2017 REG-05 38 16
2017 REG-06 62 29
2017 REG-07 60 35
2014 REG 65 86
2014 REG-03 100 13
2014 REG-06 63 22
2014 REG-07 63 32

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 REG 23 102
2017 REG-05 31 16
2017 REG-06 17 29
2017 REG-07 28 35
2014 REG 28 86
2014 REG-06 35 22
2014 REG-07 22 32

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 REG 6 102
2017 REG-03 0 10
2014 REG 11 86
2014 REG-05 0 11

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 REG 19 102
2017 REG-06 21 29
2017 REG-07 23 35
2014 REG 24 86
2014 REG-03 38 13
2014 REG-07 31 32

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 REG 8 102
2014 REG 21 86
2014 REG-06 30 22

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 REG-06 0 29
2014 REG-05 0 11

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 REG 10 102
2017 REG-05 0 16
2014 REG 15 86

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 REG 9 102
2017 REG-03 0 10
2014 REG 6 86
2014 REG-05 0 11
2014 REG-06 0 22

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 REG 27 102
2017 REG-03 50 10
2017 REG-05 31 16
2017 REG-06 21 29
2017 REG-07 23 35
2014 REG 16 86
2014 REG-03 0 13
2014 REG-05 45 11

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 REG 9 98
2017 REG-05 0 15
2017 REG-06 17 29
2014 REG 12 83

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 REG 18 98
2017 REG-07 21 34
2014 REG 15 83
2014 REG-05 0 11
2014 REG-06 24 21
2014 REG-07 16 31

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 REG 12 98
2017 REG-06 17 29
2014 REG 7 83
2014 REG-05 0 11

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 REG 7 98
2017 REG-05 0 15
2014 REG 6 83
2014 REG-03 0 12

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 REG 11 98
2017 REG-07 18 34
2014 REG 16 83
2014 REG-03 0 12
2014 REG-06 24 21

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 REG 6 98
2014 REG 7 83
2014 REG-03 0 12
2014 REG-07 0 31

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 REG 9 98
2014 REG-05 0 11
2014 REG-07 0 31

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 REG 5 98
2017 REG-05 0 15
2014 REG-03 0 12
2014 REG-06 0 21
2014 REG-07 0 31

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 REG 7 98
2017 REG-06 0 29
2014 REG 8 83

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 REG 34 98
2017 REG-06 45 29
2017 REG-07 35 34
2014 REG 30 83
2014 REG-06 38 21
2014 REG-07 35 31

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 REG 12 98
2017 REG-06 24 29
2014 REG 8 83
2014 REG-06 0 21

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 REG 49 98
2017 REG-05 47 15
2017 REG-06 52 29
2017 REG-07 58 34
2014 REG 43 83
2014 REG-03 58 12
2014 REG-05 55 11
2014 REG-06 42 21
2014 REG-07 39 31

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 REG-06 0 29
2017 REG-07 0 34
2014 REG-03 0 12
2014 REG-05 0 11
2014 REG-07 0 31

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 REG 61 98
2017 REG-05 67 15
2017 REG-06 66 29
2017 REG-07 58 34
2014 REG 58 83
2014 REG-03 50 12
2014 REG-05 64 11
2014 REG-06 58 21
2014 REG-07 65 31

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 REG-06 0 29

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 REG 9 98
2014 REG 8 83
2014 REG-05 0 11
2014 REG-06 0 21

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 REG 98 2 102
2017 REG-03 100 0 10
2017 REG-05 94 6 16
2017 REG-06 97 3 29
2017 REG-07 100 0 35

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 16 15 17 9 8 27 7 48 27 589
2017 REG-03 15 11 18 7 9 29 9 43 27 54
2017 REG-04 18 14 13 1 4 37 12 64 10 76
2017 REG-05 19 16 20 9 4 28 3 51 20 89
2017 REG-06 15 11 13 13 9 29 10 42 36 150
2017 REG-07 15 22 18 11 8 22 4 49 27 192
2017 REG-08 20 10 50 10 0 0 10 33 11 10
2014 REG 17 16 16 9 9 25 9 49 26 483
2014 REG-03 19 17 15 8 13 17 11 50 29 53
2014 REG-04 16 25 3 3 7 33 13 76 18 31
2014 REG-05 17 14 15 12 7 22 13 47 29 59
2014 REG-06 17 12 19 9 9 26 8 45 27 139
2014 REG-07 18 16 16 9 8 27 6 51 25 185

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 30 30 16 8 4 10 1 68 14 589
2017 REG-03 36 24 15 7 6 11 2 68 15 54
2017 REG-04 34 34 11 0 1 16 4 85 2 76
2017 REG-05 36 26 18 7 3 10 0 69 11 89
2017 REG-06 29 28 17 9 6 9 2 63 17 150
2017 REG-07 25 37 16 10 3 8 1 68 15 192
2017 REG-08 40 30 20 10 0 0 0 70 10 10
2014 REG 33 33 14 7 5 7 1 71 13 483
2014 REG-03 37 27 13 6 11 2 4 68 18 53
2014 REG-04 45 35 7 0 3 10 0 89 4 31
2014 REG-05 34 37 10 12 3 3 0 73 16 59
2014 REG-06 30 31 18 8 4 7 1 66 14 139
2014 REG-07 33 34 14 6 5 8 0 73 12 185
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 28 45 12 8 2 2 4 77 10 589
2017 REG-03 23 39 22 7 4 0 6 65 12 54
2017 REG-04 26 38 16 9 0 7 4 72 10 76
2017 REG-05 17 55 11 11 2 0 3 74 14 89
2017 REG-06 27 43 13 11 3 1 3 72 15 150
2017 REG-07 34 51 8 4 0 0 3 87 4 192
2017 REG-08 60 10 0 0 0 0 30 100 0 10
2014 REG 28 50 10 5 1 2 4 83 6 483
2014 REG-03 15 41 17 9 2 11 4 67 13 53
2014 REG-04 36 31 7 10 0 3 13 80 12 31
2014 REG-05 25 48 14 7 0 0 6 78 7 59
2014 REG-06 23 58 9 6 0 1 2 84 6 139
2014 REG-07 36 51 8 1 1 0 2 89 2 185

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 11 22 21 12 8 21 5 44 27 587
2017 REG-03 15 19 17 9 7 26 7 51 25 54
2017 REG-04 15 19 16 8 1 33 8 57 16 75
2017 REG-05 8 23 23 14 3 25 5 44 24 88
2017 REG-06 8 17 24 14 9 25 4 35 32 150
2017 REG-07 11 29 22 12 11 11 4 46 27 192
2017 REG-08 10 40 20 10 10 0 10 56 22 10
2014 REG 12 28 21 10 5 19 6 53 19 483
2014 REG-03 9 15 27 4 6 32 8 41 16 53
2014 REG-04 10 29 13 7 6 26 10 60 19 31
2014 REG-05 12 17 26 5 2 27 12 47 11 59
2014 REG-06 13 28 21 14 2 15 6 52 20 139
2014 REG-07 12 34 19 9 7 17 2 57 19 185

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 39 30 12 3 2 9 5 80 6 589
2017 REG-03 45 24 7 2 2 13 7 86 5 54
2017 REG-04 46 20 14 0 1 13 5 81 2 76
2017 REG-05 36 37 8 3 3 9 3 83 8 89
2017 REG-06 38 29 14 3 2 11 3 78 6 150
2017 REG-07 37 36 12 5 1 5 4 80 6 192
2017 REG-08 60 0 10 0 0 0 30 86 0 10
2014 REG 39 30 12 3 2 11 3 80 6 483
2014 REG-03 34 23 15 0 4 20 4 75 5 53
2014 REG-04 42 29 0 0 0 16 13 100 0 31
2014 REG-05 46 27 10 3 0 7 6 84 4 59
2014 REG-06 35 34 13 4 1 11 1 79 6 139
2014 REG-07 40 31 10 4 3 9 2 80 8 185

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 26 29 14 6 6 13 4 68 15 589
2017 REG-03 30 22 7 7 4 20 9 74 16 54
2017 REG-04 35 21 12 1 7 18 5 74 10 76
2017 REG-05 25 35 15 4 4 13 3 72 11 89
2017 REG-06 26 31 15 6 5 15 2 69 13 150
2017 REG-07 23 34 17 8 8 7 3 63 19 192
2017 REG-08 30 20 20 0 0 0 30 71 0 10
2014 REG 27 27 16 6 4 16 3 68 12 483
2014 REG-03 21 26 15 4 4 27 4 67 11 53
2014 REG-04 35 16 7 3 3 23 13 80 10 31
2014 REG-05 29 29 17 3 2 14 6 72 6 59
2014 REG-06 24 31 20 6 2 16 1 66 10 139
2014 REG-07 30 28 14 7 7 13 2 68 16 185
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 REG 9 91 587
2017 REG-05 15 85 89
2017 REG-06 7 93 149
2017 REG-07 10 90 191
2017 REG-08 0 100 10
2014 REG 6 94 481
2014 REG-04 0 100 31
2014 REG-06 4 96 138
2014 REG-07 8 92 185

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 REG 36 55
2017 REG-05 38 13
2017 REG-07 40 20
2014 REG 50 26
2014 REG-07 50 14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 REG 89 55
2017 REG-05 77 13
2017 REG-06 100 10
2017 REG-07 95 20
2014 REG 81 26
2014 REG-07 86 14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 REG-05 0 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 REG 0 55
2017 REG-05 0 13
2017 REG-06 0 10
2017 REG-07 0 20
2014 REG 0 26
2014 REG-07 0 14

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 REG-05 0 13
2017 REG-06 0 10
2014 REG-07 0 14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 REG 0 55
2017 REG-05 0 13
2017 REG-06 0 10
2017 REG-07 0 20

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 REG-06 0 10
2017 REG-07 0 20
2014 REG-07 0 14

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 REG 13 55
2017 REG-06 0 10
2014 REG 19 27

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 REG 18 55
2014 REG 33 27
2014 REG-07 43 14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 REG 11 55
2014 REG 19 27

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 REG-06 0 10
2017 REG-07 0 20
2014 REG-07 0 14

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 REG 35 55
2017 REG-05 54 13
2017 REG-07 35 20
2014 REG 37 27
2014 REG-07 36 14

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 REG 35 55
2017 REG-06 50 10
2017 REG-07 35 20
2014 REG 37 27
2014 REG-07 36 14

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 REG-05 0 13
2017 REG-06 0 10
2017 REG-07 0 20
2014 REG-07 0 14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 REG-05 0 13
2017 REG-07 0 20

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 REG 9 55

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 REG 15 55

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 REG 0 55
2017 REG-05 0 13
2017 REG-06 0 10
2017 REG-07 0 20

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 REG-06 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 REG 0 55
2017 REG-05 0 13
2017 REG-06 0 10
2017 REG-07 0 20
2014 REG 0 27
2014 REG-07 0 14

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 REG 22 55
2017 REG-06 0 10
2017 REG-07 25 20

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 REG 29 55
2017 REG-07 35 20
2014 REG 38 26
2014 REG-07 36 14

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 REG 15 55
2014 REG 23 26

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 REG 9 55
2017 REG-07 0 20

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 REG 22 55
2017 REG-05 46 13
2014 REG 19 26

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 REG-07 0 20

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 REG-06 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 REG-06 0 10
2017 REG-07 0 20

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 REG-06 0 10
2017 REG-07 0 20

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 REG 51 55
2017 REG-06 60 10
2017 REG-07 55 20
2014 REG 42 26
2014 REG-07 36 14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 REG-05 0 12
2017 REG-06 0 10
2017 REG-07 0 19
2014 REG 0 24
2014 REG-07 0 13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 REG-05 0 12
2014 REG 21 24

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 REG-05 0 12
2017 REG-06 0 10
2017 REG-07 0 19
2014 REG 0 24
2014 REG-07 0 13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 REG-05 0 12
2017 REG-06 0 10
2017 REG-07 0 19
2014 REG 0 24
2014 REG-07 0 13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 REG-05 0 12
2017 REG-07 0 19
2014 REG 0 24
2014 REG-07 0 13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 REG 0 52
2017 REG-05 0 12
2017 REG-06 0 10
2017 REG-07 0 19
2014 REG 0 24
2014 REG-07 0 13

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 REG 13 52
2014 REG 0 24
2014 REG-07 0 13

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 REG-07 0 19
2014 REG 0 24
2014 REG-07 0 13

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 REG 10 52
2017 REG-06 0 10
2014 REG-07 0 13

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 REG 29 52
2017 REG-05 42 12
2014 REG 38 24
2014 REG-07 54 13

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 REG 13 52

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 REG 52 52
2017 REG-05 42 12
2017 REG-06 60 10
2017 REG-07 47 19
2014 REG 54 24
2014 REG-07 69 13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 REG-05 0 12
2017 REG-06 0 10
2014 REG 0 24
2014 REG-07 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 REG 77 52
2017 REG-05 83 12
2017 REG-06 80 10
2017 REG-07 79 19
2014 REG 75 24
2014 REG-07 77 13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 REG-06 0 10
2017 REG-07 0 19

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 REG 12 52

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 REG 98 2 55
2017 REG-05 100 0 13
2017 REG-06 90 10 10
2017 REG-07 100 0 20

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 18 14 16 4 3 39 6 59 12 589
2017 REG-03 23 11 15 0 6 42 4 63 10 54
2017 REG-04 16 18 9 1 3 44 9 72 8 76
2017 REG-05 21 13 15 4 6 36 4 58 17 89
2017 REG-06 16 11 15 3 1 44 10 58 9 150
2017 REG-07 19 16 19 5 3 36 3 57 12 192
2017 REG-08 20 20 20 0 0 20 20 67 0 10
2014 REG 19 14 18 3 2 36 9 59 9 483
2014 REG-03 19 13 25 2 8 28 6 49 14 53
2014 REG-04 19 16 13 0 0 39 13 73 0 31
2014 REG-05 13 14 12 2 0 41 18 66 4 59
2014 REG-06 17 15 19 4 0 37 9 59 7 139
2014 REG-07 21 14 17 3 3 35 6 60 10 185

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 35 28 15 3 3 15 2 75 7 587
2017 REG-03 41 24 11 4 4 17 0 78 9 54
2017 REG-04 41 24 9 2 3 21 1 83 5 76
2017 REG-05 35 28 17 2 3 13 1 74 7 89
2017 REG-06 34 26 17 3 1 16 3 74 4 149
2017 REG-07 31 35 15 4 3 11 1 75 8 191
2017 REG-08 30 30 30 0 0 10 0 67 0 10
2014 REG 36 30 15 3 2 13 2 78 5 483
2014 REG-03 37 32 15 0 6 8 2 77 6 53
2014 REG-04 42 25 13 0 0 20 0 84 0 31
2014 REG-05 33 26 15 3 0 19 3 76 4 59
2014 REG-06 32 33 17 4 0 11 4 76 4 139
2014 REG-07 38 31 12 2 3 12 1 80 6 185
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 41 30 16 6 4 0 3 73 10 584
2017 REG-03 36 24 19 11 8 2 0 61 20 53
2017 REG-04 34 29 22 4 5 0 5 67 10 76
2017 REG-05 39 29 16 11 2 0 2 69 14 87
2017 REG-06 44 26 19 5 4 0 3 72 9 149
2017 REG-07 45 35 12 3 2 1 3 83 5 192
2017 REG-08 50 30 10 10 0 0 0 80 10 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 15 31 26 14 13 1 1 47 27 589
2017 REG-03 17 31 26 11 14 2 0 49 25 54
2017 REG-04 24 32 28 7 8 1 1 57 15 76
2017 REG-05 15 39 22 13 10 0 0 54 24 89
2017 REG-06 14 33 27 13 13 1 1 47 26 150
2017 REG-07 12 27 25 17 16 1 2 41 33 192
2017 REG-08 10 10 30 40 10 0 0 20 50 10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 23 38 19 13 4 1 2 63 17 587
2017 REG-03 28 30 18 20 2 2 0 59 22 54
2017 REG-04 35 40 16 1 4 1 3 78 5 76
2017 REG-05 25 46 19 7 3 0 0 71 10 89
2017 REG-06 23 39 18 14 3 1 3 64 18 148
2017 REG-07 17 39 20 16 6 1 2 57 23 192
2017 REG-08 10 10 50 30 0 0 0 20 30 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 21 27 21 14 13 2 1 50 28 586
2017 REG-03 24 18 22 13 21 2 0 43 34 54
2017 REG-04 27 35 15 9 9 3 3 65 20 75
2017 REG-05 22 28 29 4 15 1 0 51 19 89
2017 REG-06 23 25 25 9 13 3 2 50 24 150
2017 REG-07 16 30 17 24 11 1 2 47 36 191
2017 REG-08 20 10 0 30 40 0 0 30 70 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 42 31 13 6 4 1 3 77 10 586
2017 REG-03 48 26 6 7 4 2 7 81 13 54
2017 REG-04 51 25 11 1 4 1 7 83 6 76
2017 REG-05 44 32 17 3 1 1 1 78 5 88
2017 REG-06 43 32 11 5 4 1 4 78 10 149
2017 REG-07 35 37 16 7 4 1 2 73 11 192
2017 REG-08 20 20 50 10 0 0 0 40 10 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 30 34 19 10 5 1 1 65 15 585
2017 REG-03 31 28 25 11 4 2 0 60 15 54
2017 REG-04 37 37 14 8 4 0 0 74 12 76
2017 REG-05 29 36 19 11 4 0 0 65 16 89
2017 REG-06 35 29 17 12 5 0 2 65 18 149
2017 REG-07 25 38 22 9 5 1 1 63 14 189
2017 REG-08 20 40 30 10 0 0 0 60 10 10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 27 35 20 10 6 2 1 63 16 584
2017 REG-03 29 26 26 8 7 2 2 57 16 54
2017 REG-04 37 44 11 5 3 1 0 81 8 76
2017 REG-05 26 38 28 5 2 1 0 64 7 88
2017 REG-06 25 36 19 15 3 1 1 62 18 149
2017 REG-07 22 36 21 11 7 2 2 60 18 189
2017 REG-08 30 0 20 40 10 0 0 30 50 10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 23 35 24 10 6 1 1 59 17 584
2017 REG-03 24 32 22 9 8 0 4 58 18 53
2017 REG-04 37 36 20 4 1 3 0 74 5 76
2017 REG-05 20 38 27 12 2 0 0 58 15 89
2017 REG-06 19 36 26 9 7 1 1 56 17 149
2017 REG-07 20 36 26 10 6 0 2 57 17 189
2017 REG-08 10 0 20 60 10 0 0 10 70 10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 25 36 21 9 8 1 1 62 17 583
2017 REG-03 36 28 18 9 4 2 4 67 14 54
2017 REG-04 38 26 28 5 3 0 0 65 8 76
2017 REG-05 18 39 27 10 6 0 0 57 16 89
2017 REG-06 22 40 18 11 7 1 1 63 19 149
2017 REG-07 23 40 18 7 10 1 1 64 18 187
2017 REG-08 20 10 10 30 30 0 0 30 60 10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 31 36 19 8 3 1 1 69 12 583
2017 REG-03 23 29 20 15 6 4 4 56 22 54
2017 REG-04 32 37 16 8 7 0 1 69 15 76
2017 REG-05 30 38 26 3 2 0 0 69 6 89
2017 REG-06 34 38 15 8 1 1 2 74 10 149
2017 REG-07 30 36 20 9 3 2 1 68 12 188
2017 REG-08 20 40 10 20 10 0 0 60 30 10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 60 23 10 3 3 0 2 84 6 586
2017 REG-03 46 35 7 4 3 0 6 86 7 54
2017 REG-04 71 14 9 1 3 0 2 87 4 76
2017 REG-05 59 27 7 1 5 0 1 87 6 88
2017 REG-06 57 23 12 3 2 0 3 83 5 149
2017 REG-07 60 21 10 5 2 0 2 83 7 192
2017 REG-08 70 10 20 0 0 0 0 80 0 10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 70 13 8 3 4 1 3 85 7 588
2017 REG-03 67 13 9 2 2 0 7 86 4 54
2017 REG-04 76 14 4 1 1 0 3 93 3 76
2017 REG-05 74 9 6 2 6 0 3 86 8 89
2017 REG-06 70 12 7 4 4 1 2 84 8 150
2017 REG-07 67 16 9 3 3 1 2 85 6 191
2017 REG-08 70 20 10 0 0 0 0 90 0 10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 48 32 10 5 3 0 2 82 7 586
2017 REG-03 49 26 9 7 6 0 4 77 13 54
2017 REG-04 56 29 7 4 1 0 3 88 5 76
2017 REG-05 45 37 8 6 3 0 1 83 9 87
2017 REG-06 53 33 8 3 1 0 1 88 4 150
2017 REG-07 42 35 14 4 3 0 2 79 6 191
2017 REG-08 40 40 10 10 0 0 0 80 10 10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 56 21 11 5 5 0 2 78 10 587
2017 REG-03 65 9 15 0 7 0 4 77 8 54
2017 REG-04 67 17 5 5 1 0 4 88 7 76
2017 REG-05 61 19 9 4 6 0 1 81 10 89
2017 REG-06 59 19 11 7 3 0 1 79 10 148
2017 REG-07 44 29 14 5 7 0 2 74 12 192
2017 REG-08 50 20 30 0 0 0 0 70 0 10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 54 12 3 1 0 0 30 94 2 585
2017 REG-03 52 9 0 0 0 0 39 100 0 54
2017 REG-04 72 5 1 0 0 1 20 98 0 76
2017 REG-05 51 8 5 1 0 0 35 91 2 88
2017 REG-06 55 9 3 1 0 0 32 94 1 148
2017 REG-07 48 21 2 1 1 0 28 95 2 191
2017 REG-08 50 20 20 10 0 0 0 70 10 10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 66 16 6 2 1 0 9 91 3 586
2017 REG-03 69 11 2 0 0 0 18 98 0 54
2017 REG-04 68 17 4 1 0 0 9 94 1 76
2017 REG-05 76 10 7 0 0 0 7 93 0 88
2017 REG-06 62 19 7 2 1 0 8 89 3 149
2017 REG-07 62 18 6 3 2 0 9 88 5 191
2017 REG-08 70 20 10 0 0 0 0 90 0 10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 71 12 8 3 3 0 3 86 6 585
2017 REG-03 72 7 9 4 2 0 6 84 6 54
2017 REG-04 47 9 21 5 13 0 4 59 19 76
2017 REG-05 69 16 6 6 1 1 1 87 7 88
2017 REG-06 75 13 7 1 2 0 3 90 3 149
2017 REG-07 77 13 3 2 1 0 4 94 3 190
2017 REG-08 90 10 0 0 0 0 0 100 0 10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 49 29 13 3 3 1 3 81 6 584
2017 REG-03 37 35 17 2 6 0 4 75 8 54
2017 REG-04 51 25 16 1 5 0 1 77 7 76
2017 REG-05 35 35 18 5 2 1 3 74 7 88
2017 REG-06 55 29 10 2 2 1 1 86 4 149
2017 REG-07 53 26 11 3 2 1 4 83 5 189
2017 REG-08 60 30 10 0 0 0 0 90 0 10

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 12 34 36 10 7 0 0 47 17 589
2017 REG-03 20 18 47 9 4 0 2 39 13 54
2017 REG-04 14 41 33 7 5 0 0 55 12 76
2017 REG-05 12 48 26 7 7 0 0 61 13 89
2017 REG-06 13 31 38 11 5 1 0 45 17 150
2017 REG-07 8 34 37 13 7 1 1 42 20 192
2017 REG-08 0 20 40 30 10 0 0 20 40 10

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 7 17 41 26 9 0 0 35 25 588
2017 REG-03 6 19 48 20 6 0 2 26 25 54
2017 REG-04 8 13 33 35 11 0 0 46 21 76
2017 REG-05 10 10 42 28 10 0 0 38 20 89
2017 REG-06 7 13 41 31 7 1 0 39 20 150
2017 REG-07 5 23 41 20 10 1 1 30 29 191
2017 REG-08 10 40 40 10 0 0 0 10 50 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 44 42 8 2 2 2 0 88 4 588
2017 REG-03 60 31 4 2 2 2 0 93 4 54
2017 REG-04 62 33 3 0 1 1 0 96 1 76
2017 REG-05 38 53 4 2 1 1 0 92 3 89
2017 REG-06 39 45 11 1 3 0 1 85 4 150
2017 REG-07 40 43 10 3 1 3 0 86 4 192

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 22 42 14 12 7 3 0 67 19 588
2017 REG-03 29 46 12 7 6 0 0 75 13 54
2017 REG-04 37 42 14 1 1 4 0 82 3 76
2017 REG-05 19 51 9 13 6 2 0 71 20 89
2017 REG-06 23 38 15 15 5 3 1 63 22 149
2017 REG-07 15 43 16 13 10 3 1 60 24 192
2017 REG-08 20 30 20 20 10 0 0 50 30 10
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 REG 13 87 586
2017 REG-03 9 91 54
2017 REG-04 12 88 75
2017 REG-05 13 87 89
2017 REG-06 13 87 150
2017 REG-07 14 86 191
2014 REG 10 90 482
2014 REG-03 13 87 53
2014 REG-05 10 90 58
2014 REG-06 9 91 139
2014 REG-07 11 89 185

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 REG 84 16 77
2017 REG-05 75 25 12
2017 REG-06 74 26 19
2017 REG-07 92 8 26
2014 REG 82 18 49
2014 REG-06 83 17 12
2014 REG-07 95 5 20

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 49 31 5 12 3 0 0 80 15 65
2017 REG-06 86 7 7 0 0 0 0 93 0 14
2017 REG-07 42 46 4 8 0 0 0 88 8 24
2014 REG 73 18 3 5 3 0 0 90 8 40
2014 REG-06 90 10 0 0 0 0 0 100 0 10
2014 REG-07 68 16 5 5 5 0 0 84 11 19
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 49 29 10 4 2 5 1 52 48 587
2017 REG-03 55 22 9 2 4 4 4 60 40 54
2017 REG-04 49 28 11 5 3 4 1 51 49 76
2017 REG-05 58 26 10 2 1 2 0 60 40 89
2017 REG-06 49 26 9 5 2 7 1 53 47 149
2017 REG-07 43 38 10 1 3 5 1 46 54 191
2017 REG-08 30 20 10 30 0 10 0 33 67 10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 REG 16 260
2017 REG-03 15 20
2017 REG-04 31 33
2017 REG-05 14 35
2017 REG-06 16 63
2017 REG-07 11 96

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 REG 10 260
2017 REG-03 7 20
2017 REG-04 9 33
2017 REG-05 17 35
2017 REG-06 14 63
2017 REG-07 4 96

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 REG 9 260
2017 REG-03 10 20
2017 REG-04 12 33
2017 REG-05 6 35
2017 REG-06 13 63
2017 REG-07 7 96

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 REG 41 260
2017 REG-03 22 20
2017 REG-04 21 33
2017 REG-05 34 35
2017 REG-06 44 63
2017 REG-07 49 96

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 REG 4 260
2017 REG-03 0 20
2017 REG-04 6 33
2017 REG-05 3 35
2017 REG-06 3 63
2017 REG-07 4 96

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 REG 45 260
2017 REG-03 59 20
2017 REG-04 54 33
2017 REG-05 57 35
2017 REG-06 40 63
2017 REG-07 40 96

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 REG 21 64 9 3 2 2 258
2017 REG-03 28 67 6 0 0 0 18
2017 REG-04 31 54 9 3 3 0 35
2017 REG-05 14 71 9 3 0 3 35
2017 REG-06 20 64 10 2 3 2 61
2017 REG-07 22 67 6 3 1 1 97

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 40 26 9 9 3 3 10 76 14 265
2017 REG-03 44 22 5 10 5 5 10 77 17 20
2017 REG-04 40 31 6 6 0 9 9 86 7 35
2017 REG-05 26 46 11 6 3 0 9 78 9 35
2017 REG-06 34 19 14 17 2 2 13 62 22 64
2017 REG-07 46 24 8 5 2 3 11 82 9 98

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 REG 14 13 12 6 6 6 43 52 24 265
2017 REG-03 25 15 15 10 10 7 20 53 27 20
2017 REG-04 14 14 11 20 6 0 34 43 40 35
2017 REG-05 9 14 14 0 11 0 51 47 24 35
2017 REG-06 6 11 13 6 5 11 48 42 27 64
2017 REG-07 15 14 11 3 3 7 46 63 14 98
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