2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - PS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	25	51	5	14	5	0	76	19	321
2017	PS-01	30	46	0	16	8	0	77	23	13
2017	PS-02	13	49	9	22	6	0	62	28	29
2017	PS-03	19	59	2	16	4	0	78	20	154
2017	PS-04	29	49	9	10	4	0	77	13	78
2017	PS-05	44	27	12	13	4	0	71	17	23
2014	PS	22	49	8	14	6	0	72	20	338
2014	PS-02	16	60	3	13	8	0	77	20	40
2014	PS-03	22	49	7	17	5	1	71	22	172
2014	PS-04	27	46	4	12	11	0	73	23	78
2014	PS-05	34	59	3	4	0	0	93	4	27
2011	PS	27	53	3	11	5	0	80	17	297
2011	PS-02	20	56	4	12	8	0	77	19	45
2011	PS-03	26	54	3	12	4	0	80	17	168
2011	PS-04	32	49	3	11	5	0	81	16	61
2011	PS-05	25	67	0	0	8	0	92	8	11
2008	PS	24	57	4	11	5	0	80	16	270
2008	PS-02	31	62	0	8	0	0	92	8	38
2008	PS-03	22	57	4	11	6	0	79	17	152
2008	PS-04	15	55	8	10	13	0	70	23	40
2008	PS-05	26	74	0	0	0	0	100	0	11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	71	21	3	3	2	0	0	92	5	319
2017	PS-01	77	8	8	7	0	0	0	85	7	13
2017	PS-02	76	14	3	3	3	0	0	90	6	29
2017	PS-03	70	21	3	3	2	1	0	92	5	152
2017	PS-04	67	22	4	5	1	0	1	90	6	78
2017	PS-05	76	24	0	0	0	0	0	100	0	23
2014	PS	62	26	2	7	1	1	1	90	9	338
2014	PS-02	71	24	3	3	0	0	0	95	3	40
2014	PS-03	55	29	3	7	2	2	1	87	10	172
2014	PS-04	78	19	0	3	0	1	0	97	3	78
2014	PS-05	82	18	0	0	0	0	0	100	0	27
2011	PS	77	17	2	2	1	0	0	94	3	297
2011	PS-02	88	8	0	4	0	0	0	96	4	45
2011	PS-03	74	20	3	2	2	0	0	93	4	168
2011	PS-04	78	16	3	3	0	0	0	94	3	61
2011	PS-05	75	25	0	0	0	0	0	100	0	11
2008	PS	71	19	3	5	1	0	1	91	6	270
2008	PS-02	86	12	3	0	0	0	0	97	0	38
2008	PS-03	67	21	3	7	1	0	1	89	7	152
2008	PS-04	70	20	3	3	3	0	3	92	5	40
2008	PS-05	81	19	0	0	0	0	0	100	0	11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	71	16	5	3	4	0	0	88	7	320
2017	PS-01	77	8	8	0	7	0	0	85	7	13
2017	PS-02	82	9	8	0	0	0	0	92	0	29
2017	PS-03	71	17	5	3	4	0	0	88	7	154
2017	PS-04	63	17	5	6	7	0	1	82	13	77
2017	PS-05	77	12	3	7	0	0	0	89	7	23
2014	PS	64	16	8	7	4	0	2	81	11	338
2014	PS-02	68	14	3	8	8	0	0	82	16	40
2014	PS-03	62	20	1	9	5	1	2	85	14	172
2014	PS-04	66	13	14	5	1	0	1	80	6	78
2014	PS-05	86	8	6	0	0	0	0	94	0	27
2011	PS	68	18	3	8	2	0	1	86	10	297
2011	PS-02	77	9	4	10	0	0	0	86	10	45
2011	PS-03	69	18	2	8	3	0	1	87	10	168
2011	PS-04	60	23	8	6	3	0	0	82	10	61
2011	PS-05	58	34	0	8	0	0	0	92	8	11
2008	PS	72	16	3	6	2	0	0	89	9	269
2008	PS-02	86	8	0	6	0	0	0	94	6	38
2008	PS-03	69	18	3	6	3	0	1	88	9	152
2008	PS-04	74	15	3	5	3	0	0	90	8	39
2008	PS-05	63	0	9	28	0	0	0	63	28	11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	31	41	9	10	9	1	0	72	19	321
2017	PS-01	46	16	8	16	15	0	0	62	31	13
2017	PS-02	22	45	12	9	9	3	0	69	19	29
2017	PS-03	27	44	9	12	7	0	0	71	20	154
2017	PS-04	35	42	8	2	11	1	0	78	14	78
2017	PS-05	49	28	0	11	11	0	0	77	23	23
2014	PS	32	32	7	12	11	6	1	67	25	338
2014	PS-02	19	48	8	10	15	0	0	67	25	40
2014	PS-03	27	35	8	16	14	0	1	63	29	172
2014	PS-04	47	25	5	7	6	10	0	80	14	78
2014	PS-05	37	25	7	15	15	0	0	63	30	27
2011	PS	28	40	9	13	10	0	0	69	22	297
2011	PS-02	25	49	4	15	8	0	0	74	22	45
2011	PS-03	29	39	8	15	9	0	0	68	23	168
2011	PS-04	29	35	16	5	16	0	0	63	20	61
2011	PS-05	8	48	17	27	0	0	0	56	27	11

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	25	42	11	13	10	0	0	66	23	320
2017	PS-01	16	38	0	23	23	0	0	54	46	13
2017	PS-02	42	35	6	10	7	0	0	77	16	28
2017	PS-03	22	41	9	18	10	0	0	63	28	154
2017	PS-04	24	42	17	6	10	0	0	66	17	78
2017	PS-05	32	33	15	12	7	0	0	65	20	23
2014	PS	19	32	12	18	19	0	0	51	37	338
2014	PS-02	10	52	5	15	18	0	0	62	33	40
2014	PS-03	17	30	12	21	20	0	1	47	41	172
2014	PS-04	23	21	16	15	26	0	0	44	41	78
2014	PS-05	41	34	10	7	8	0	0	75	15	27
2011	PS	24	45	8	14	8	1	0	70	22	297
2011	PS-02	20	55	9	6	10	0	0	75	16	45
2011	PS-03	25	45	6	15	9	0	0	70	24	168
2011	PS-04	22	41	13	13	8	3	0	65	22	61
2011	PS-05	32	43	0	26	0	0	0	74	26	11
2008	PS	21	43	9	15	12	0	0	64	27	270
2008	PS-02	29	37	0	13	21	0	0	66	34	38
2008	PS-03	16	47	11	17	9	1	0	63	26	152
2008	PS-04	19	35	13	15	18	0	0	55	33	40
2008	PS-05	18	64	9	0	9	0	0	82	9	11

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	51	37	6	3	3	0	0	88	5	320
2017	PS-01	38	38	8	0	16	0	0	77	16	13
2017	PS-02	66	27	0	3	3	0	0	94	6	29
2017	PS-03	52	38	7	2	1	0	0	90	3	154
2017	PS-04	42	43	4	6	3	1	0	87	9	77
2017	PS-05	61	16	16	0	7	0	0	77	7	23
2014	PS	47	37	8	7	2	0	0	84	8	338
2014	PS-02	53	35	2	10	0	0	0	88	10	40
2014	PS-03	45	42	9	3	1	0	1	87	4	172
2014	PS-04	46	31	6	15	2	0	0	77	17	78
2014	PS-05	37	40	15	4	4	0	0	77	8	27
2011	PS	53	34	5	5	3	0	0	87	7	297
2011	PS-02	50	31	6	6	4	2	0	84	10	45
2011	PS-03	58	31	5	4	3	0	0	89	7	168
2011	PS-04	39	45	6	7	3	0	0	84	10	61
2011	PS-05	57	43	0	0	0	0	0	100	0	11
2008	PS	47	42	5	4	1	0	0	90	5	270
2008	PS-02	53	42	3	2	0	0	0	95	2	38
2008	PS-03	43	45	5	5	1	1	0	88	7	152
2008	PS-04	57	35	5	0	3	0	0	92	3	40
2008	PS-05	45	46	9	0	0	0	0	91	0	11

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	54	33	5	4	3	0	0	88	7	320
2017	PS-01	38	31	23	0	8	0	0	69	8	13
2017	PS-02	60	31	3	3	3	0	0	91	7	29
2017	PS-03	55	34	5	2	3	0	0	89	5	154
2017	PS-04	44	40	4	9	3	0	0	84	12	77
2017	PS-05	77	16	0	0	7	0	0	93	7	23
2014	PS	53	35	3	5	5	0	0	87	9	338
2014	PS-02	58	34	0	5	3	0	0	92	8	40
2014	PS-03	53	37	3	5	2	0	1	90	7	172
2014	PS-04	52	33	3	2	11	0	0	84	13	78
2014	PS-05	48	30	8	14	0	0	0	78	14	27
2011	PS	62	28	4	4	1	0	0	91	5	297
2011	PS-02	61	27	2	8	2	0	0	88	10	45
2011	PS-03	66	26	3	3	1	0	0	93	5	168
2011	PS-04	53	31	10	3	2	2	0	85	5	61
2011	PS-05	76	24	0	0	0	0	0	100	0	11
2008	PS	56	37	3	4	1	0	0	92	5	270
2008	PS-02	59	33	0	7	0	0	0	93	7	38
2008	PS-03	53	38	4	4	1	0	0	91	5	152
2008	PS-04	52	40	3	3	3	0	0	92	5	40
2008	PS-05	73	27	0	0	0	0	0	100	0	11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	37	42	8	9	3	0	1	80	12	320
2017	PS-01	46	39	8	7	0	0	0	85	7	13
2017	PS-02	47	27	3	13	9	0	0	74	22	29
2017	PS-03	33	48	9	8	2	0	0	81	10	154
2017	PS-04	35	52	7	6	1	0	0	86	7	77
2017	PS-05	57	16	16	8	4	0	0	72	12	23
2014	PS	38	37	8	10	7	0	0	75	17	337
2014	PS-02	43	35	8	5	8	3	0	79	13	40
2014	PS-03	28	47	6	14	5	0	1	75	19	171
2014	PS-04	50	26	8	6	10	0	0	76	16	78
2014	PS-05	37	33	18	4	8	0	0	70	12	27

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	37	37	12	7	6	0	1	75	12	320
2017	PS-01	31	54	0	0	15	0	0	85	15	13
2017	PS-02	55	36	3	6	0	0	0	91	6	29
2017	PS-03	31	42	12	9	5	0	0	73	14	154
2017	PS-04	36	34	17	5	6	1	0	71	12	77
2017	PS-05	57	20	12	7	4	0	0	77	11	23
2014	PS	28	29	21	12	9	0	1	58	21	337
2014	PS-02	28	23	32	8	10	0	0	51	18	40
2014	PS-03	23	35	20	15	6	1	1	58	21	171
2014	PS-04	40	22	20	9	7	0	1	63	17	78
2014	PS-05	41	26	22	3	8	0	0	67	11	27
2011	PS	28	43	12	9	7	0	1	72	16	297
2011	PS-02	28	40	10	12	8	0	2	69	20	45
2011	PS-03	31	41	10	10	8	0	1	72	18	168
2011	PS-04	26	44	18	5	6	2	0	71	11	61
2011	PS-05	8	64	19	9	0	0	0	72	9	11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	28	21	12	16	14	2	7	55	33	320
2017	PS-01	54	23	8	7	8	0	0	77	15	13
2017	PS-02	42	24	18	6	6	3	0	68	13	29
2017	PS-03	24	24	11	15	15	2	9	54	34	154
2017	PS-04	19	22	13	23	18	3	1	43	43	77
2017	PS-05	52	12	4	7	15	4	6	71	25	23
2014	PS	23	25	8	13	24	2	6	51	40	338
2014	PS-02	14	23	4	18	20	5	16	47	48	40
2014	PS-03	21	24	8	14	21	3	9	51	40	172
2014	PS-04	28	29	7	11	25	0	0	57	36	78
2014	PS-05	29	23	18	0	30	0	0	52	30	27
2011	PS	24	27	7	16	18	0	8	55	37	297
2011	PS-02	27	13	2	18	21	2	17	49	49	45
2011	PS-03	25	29	6	14	19	0	7	58	35	168
2011	PS-04	20	29	16	20	11	0	4	51	33	61
2011	PS-05	19	24	9	25	16	0	8	46	45	11
2008	PS	22	28	9	17	17	4	3	54	36	269
2008	PS-02	30	19	10	10	16	10	5	57	31	38
2008	PS-03	20	32	10	14	19	1	4	55	34	151
2008	PS-04	19	30	5	23	15	3	5	54	41	40
2008	PS-05	8	27	0	46	19	0	0	36	64	11

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	38	44	9	6	3	0	82	9	320
2017	PS-01	30	54	8	8	0	0	84	8	13
2017	PS-02	60	24	3	9	3	0	84	13	29
2017	PS-03	35	47	10	4	4	0	83	7	153
2017	PS-04	28	50	9	10	3	0	78	13	78
2017	PS-05	57	24	12	4	4	0	81	7	23
2014	PS	32	45	8	10	5	0	77	14	338
2014	PS-02	37	52	4	3	5	0	88	8	40
2014	PS-03	34	41	12	7	4	1	76	12	172
2014	PS-04	29	43	5	18	4	0	72	22	78
2014	PS-05	34	44	0	11	12	0	78	22	27
2011	PS	42	42	7	6	3	0	84	9	297
2011	PS-02	47	25	13	16	0	0	72	16	45
2011	PS-03	44	43	6	4	3	0	87	7	168
2011	PS-04	31	47	9	8	5	0	78	13	61
2011	PS-05	41	59	0	0	0	0	100	0	11
2008	PS	35	43	12	7	2	0	79	9	268
2008	PS-02	47	34	11	8	0	0	82	8	37
2008	PS-03	29	49	10	10	2	0	79	11	151
2008	PS-04	42	38	12	3	5	0	80	8	40
2008	PS-05	36	55	9	0	0	0	91	0	11

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	22	34	19	14	10	0	1	56	25	321
2017	PS-01	15	23	39	8	7	0	8	41	16	13
2017	PS-02	35	40	3	16	6	0	0	74	22	29
2017	PS-03	20	32	20	17	11	0	0	52	28	154
2017	PS-04	16	37	18	14	11	1	1	55	26	78
2017	PS-05	36	32	25	0	7	0	0	68	7	23
2014	PS	15	36	16	22	11	0	0	51	33	338
2014	PS-02	13	50	13	17	7	0	0	63	24	40
2014	PS-03	15	33	15	26	11	0	1	47	38	172
2014	PS-04	20	31	12	25	12	0	0	51	37	78
2014	PS-05	18	56	10	3	12	0	0	75	15	27
2011	PS	15	37	17	17	14	0	0	52	31	297
2011	PS-02	16	23	28	21	12	0	0	39	33	45
2011	PS-03	13	42	13	17	15	0	0	56	32	168
2011	PS-04	17	32	18	19	13	0	0	50	32	61
2011	PS-05	16	59	17	8	0	0	0	75	8	11

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	35	43	11	8	3	78	11	320
2017	PS-01	39	54	0	0	7	93	7	13
2017	PS-02	43	44	3	6	3	87	10	29
2017	PS-03	29	46	14	9	2	75	11	154
2017	PS-04	37	38	8	12	5	75	17	77
2017	PS-05	41	44	8	4	4	85	7	23

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	41	41	11	5	2	0	0	83	6	318
2017	PS-01	39	46	8	7	0	0	0	85	7	13
2017	PS-02	48	39	6	6	0	0	0	87	6	29
2017	PS-03	38	42	13	3	2	0	1	81	5	154
2017	PS-04	41	42	10	6	1	0	0	83	8	76
2017	PS-05	51	25	17	4	4	0	0	76	8	22
2014	PS	36	39	13	6	6	0	0	76	11	338
2014	PS-02	21	63	11	5	0	0	0	84	5	40
2014	PS-03	35	40	13	7	4	0	1	76	11	172
2014	PS-04	43	33	16	4	3	1	0	77	6	78
2014	PS-05	52	22	18	3	4	0	0	75	7	27
2011	PS	43	42	6	6	3	0	0	85	9	296
2011	PS-02	39	45	4	10	2	0	0	84	12	45
2011	PS-03	47	41	4	5	3	0	0	88	8	168
2011	PS-04	42	37	11	7	3	0	0	79	10	61
2011	PS-05	27	73	0	0	0	0	0	100	0	10
2008	PS	47	39	9	4	2	0	0	86	5	270
2008	PS-02	41	46	5	5	0	3	0	89	5	38
2008	PS-03	45	38	10	4	3	0	0	83	6	152
2008	PS-04	53	40	5	0	3	0	0	93	3	40
2008	PS-05	72	19	0	9	0	0	0	91	9	11

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	29	37	15	11	8	1	66	19	320
2017	PS-01	15	54	16	8	7	0	69	15	13
2017	PS-02	35	37	9	19	0	0	72	19	29
2017	PS-03	25	35	19	12	8	0	61	20	154
2017	PS-04	28	40	8	10	12	1	70	22	77
2017	PS-05	53	31	8	0	7	0	85	7	23

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	55	36	7	1	1	0	91	2	321
2017	PS-01	46	23	31	0	0	0	69	0	13
2017	PS-02	65	26	3	6	0	0	91	6	29
2017	PS-03	54	38	6	1	1	0	92	2	154
2017	PS-04	43	44	11	1	1	0	87	3	78
2017	PS-05	81	15	0	4	0	0	96	4	23
2014	PS	58	30	5	6	1	0	88	7	338
2014	PS-02	56	38	5	0	0	0	95	0	40
2014	PS-03	57	31	6	4	1	1	89	6	172
2014	PS-04	53	28	6	13	1	0	81	14	78
2014	PS-05	64	25	3	3	4	0	89	7	27
2011	PS	56	36	5	2	0	0	93	2	297
2011	PS-02	59	31	6	4	0	0	90	4	45
2011	PS-03	56	37	5	2	0	0	93	2	168
2011	PS-04	59	32	6	3	0	0	91	3	61
2011	PS-05	25	75	0	0	0	0	100	0	11

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	28	35	13	14	9	0	2	64	23	320
2017	PS-01	23	16	23	23	7	0	8	41	33	13
2017	PS-02	29	45	17	9	0	0	0	74	9	29
2017	PS-03	23	35	13	16	12	0	1	59	28	154
2017	PS-04	31	39	9	11	9	1	0	71	20	78
2017	PS-05	49	20	24	0	7	0	0	69	7	23
2014	PS	11	37	13	21	18	0	0	48	39	337
2014	PS-02	15	39	14	25	8	0	0	54	32	40
2014	PS-03	7	34	14	27	16	0	1	42	44	171
2014	PS-04	17	40	11	14	19	0	0	56	33	78
2014	PS-05	22	48	12	8	11	0	0	69	19	27
2011	PS	20	41	10	17	12	0	0	61	30	295
2011	PS-02	22	39	6	17	16	0	0	61	33	45
2011	PS-03	14	41	11	20	14	0	0	55	34	167
2011	PS-04	32	39	11	16	2	0	0	71	18	61
2011	PS-05	25	48	0	8	19	0	0	74	26	11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	26	34	14	12	11	1	1	62	24	321
2017	PS-01	7	47	0	23	15	0	8	58	42	13
2017	PS-02	29	44	8	13	6	0	0	73	19	29
2017	PS-03	20	31	19	15	13	1	0	52	29	154
2017	PS-04	28	43	8	8	12	1	0	72	20	78
2017	PS-05	58	15	20	4	4	0	0	73	7	23
2014	PS	16	35	19	15	13	0	0	52	29	338
2014	PS-02	17	36	18	15	10	3	0	55	26	40
2014	PS-03	12	33	20	15	18	0	1	46	34	172
2014	PS-04	19	39	14	18	9	0	0	58	28	78
2014	PS-05	26	48	7	11	8	0	0	74	18	27

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	27	37	15	13	7	0	0	64	21	319
2017	PS-01	15	62	8	8	7	0	0	77	15	13
2017	PS-02	37	23	14	22	3	0	0	60	26	29
2017	PS-03	17	41	20	14	8	0	0	58	22	152
2017	PS-04	28	39	12	13	8	0	0	68	21	78
2017	PS-05	58	15	0	16	11	0	0	73	27	23
2014	PS	20	33	17	20	9	0	0	54	30	338
2014	PS-02	20	39	13	25	3	0	0	59	28	40
2014	PS-03	15	34	20	18	11	1	1	50	30	172
2014	PS-04	31	27	14	21	7	0	0	58	29	78
2014	PS-05	25	45	15	0	15	0	0	70	15	27
2011	PS	25	42	14	11	7	0	0	68	18	296
2011	PS-02	22	41	13	17	8	0	0	63	24	45
2011	PS-03	25	41	19	8	7	0	1	66	15	167
2011	PS-04	30	36	10	14	9	0	0	66	24	61
2011	PS-05	25	58	0	9	8	0	0	84	16	11

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	41	40	10	5	4	0	0	81	9	319
2017	PS-01	30	47	23	0	0	0	0	77	0	13
2017	PS-02	48	40	3	6	3	0	0	87	9	29
2017	PS-03	36	46	12	3	4	0	0	82	6	154
2017	PS-04	38	37	8	9	7	1	0	76	16	77
2017	PS-05	60	20	12	4	4	0	0	80	8	22
2014	PS	36	40	13	9	2	0	0	76	11	338
2014	PS-02	33	52	12	3	0	0	0	85	3	40
2014	PS-03	37	38	15	8	2	0	1	76	10	172
2014	PS-04	29	42	12	16	2	0	0	71	17	78
2014	PS-05	41	37	15	7	0	0	0	78	7	27
2011	PS	42	45	5	6	3	0	0	86	8	297
2011	PS-02	37	48	6	10	0	0	0	84	10	45
2011	PS-03	45	43	4	4	3	0	0	88	8	168
2011	PS-04	29	51	9	8	3	0	0	79	11	61
2011	PS-05	65	35	0	0	0	0	0	100	0	11
2008	PS	40	47	7	6	1	0	0	86	7	270
2008	PS-02	51	39	5	5	0	0	0	90	5	38
2008	PS-03	33	50	8	8	1	0	0	83	9	152
2008	PS-04	45	48	3	3	3	0	0	92	5	40
2008	PS-05	36	56	9	0	0	0	0	91	0	11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	27	32	22	10	7	0	2	61	17	321
2017	PS-01	16	53	16	0	8	0	8	75	8	13
2017	PS-02	37	25	13	16	6	0	3	64	23	29
2017	PS-03	33	34	20	9	4	0	1	68	13	154
2017	PS-04	17	28	26	14	13	0	1	46	27	78
2017	PS-05	12	36	41	4	7	0	0	48	11	23
2014	PS	25	33	17	11	13	0	1	59	24	338
2014	PS-02	29	43	23	5	0	0	0	72	5	40
2014	PS-03	27	36	18	9	9	0	1	64	18	172
2014	PS-04	26	30	12	14	18	0	0	56	32	78
2014	PS-05	15	25	26	23	8	0	4	41	32	27
2011	PS	19	31	26	13	11	1	0	50	24	296
2011	PS-02	30	27	25	8	10	0	0	57	18	45
2011	PS-03	16	31	27	11	14	1	1	48	25	167
2011	PS-04	15	32	27	17	8	2	0	47	26	61
2011	PS-05	0	40	24	36	0	0	0	40	36	11
2008	PS	17	35	26	15	7	0	0	51	22	270
2008	PS-02	25	44	26	3	3	0	0	69	5	38
2008	PS-03	17	35	25	16	6	0	0	52	22	152
2008	PS-04	7	25	27	25	15	0	0	32	40	40
2008	PS-05	8	19	28	27	18	0	0	27	45	11

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	7	25	36	14	11	1	5	27	34	319
2017	PS-01	0	8	38	16	16	0	23	40	10	13
2017	PS-02	0	35	41	6	13	3	0	21	37	29
2017	PS-03	8	27	33	16	11	1	4	29	36	154
2017	PS-04	9	29	43	8	7	3	1	15	40	76
2017	PS-05	11	12	40	22	11	0	4	34	24	23
2014	PS	14	27	40	14	5	1	1	19	41	337
2014	PS-02	8	28	34	21	8	3	0	29	36	40
2014	PS-03	8	22	43	17	8	1	1	25	31	172
2014	PS-04	28	23	39	10	1	0	0	11	51	77
2014	PS-05	12	29	42	11	3	0	4	14	42	27
2011	PS	7	24	35	23	9	1	1	32	32	297
2011	PS-02	10	30	31	19	6	4	0	26	42	45
2011	PS-03	7	23	34	24	11	0	2	35	30	168
2011	PS-04	7	27	37	21	6	2	0	28	34	61
2011	PS-05	16	8	60	16	0	0	0	16	24	11
2008	PS	7	24	35	25	6	1	1	32	32	269
2008	PS-02	3	17	34	28	19	0	0	47	19	38
2008	PS-03	9	20	36	27	6	0	2	33	31	152
2008	PS-04	3	43	28	23	0	3	0	24	47	39
2008	PS-05	9	9	64	9	8	0	0	18	18	11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	13	20	29	19	11	2	6	33	35	316
2017	PS-01	0	8	31	8	31	0	23	50	10	13
2017	PS-02	21	15	16	29	10	3	6	43	39	29
2017	PS-03	12	22	29	19	9	2	5	31	37	152
2017	PS-04	12	28	39	9	9	1	1	19	41	75
2017	PS-05	8	11	35	30	11	0	4	43	20	23
2014	PS	12	28	34	15	7	2	2	23	42	336
2014	PS-02	13	21	40	18	5	3	0	24	35	40
2014	PS-03	12	22	31	18	10	3	3	31	36	171
2014	PS-04	18	32	39	7	4	1	0	10	50	78
2014	PS-05	8	18	39	25	7	0	4	33	27	26
2011	PS	13	21	34	19	10	2	1	30	35	297
2011	PS-02	22	27	24	17	6	4	0	24	51	45
2011	PS-03	12	18	36	19	11	2	2	31	31	168
2011	PS-04	12	24	31	24	9	2	0	33	36	61
2011	PS-05	9	8	68	16	0	0	0	16	16	11
2008	PS	10	24	33	21	7	3	2	30	36	269
2008	PS-02	8	27	35	12	10	3	5	24	38	38
2008	PS-03	12	24	33	20	7	2	2	28	37	152
2008	PS-04	8	26	36	23	5	3	0	29	35	39
2008	PS-05	9	19	36	19	18	0	0	36	28	11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	12	22	29	16	10	4	7	29	39	318
2017	PS-01	0	38	8	8	16	0	30	33	55	13
2017	PS-02	14	27	9	19	17	10	3	42	48	29
2017	PS-03	13	23	28	19	9	3	5	31	39	154
2017	PS-04	12	27	36	12	7	4	1	20	42	75
2017	PS-05	19	11	40	12	8	0	10	23	33	23
2014	PS	22	26	24	16	6	3	4	23	51	337
2014	PS-02	11	39	18	25	8	0	0	33	49	40
2014	PS-03	18	18	29	18	9	4	6	29	39	172
2014	PS-04	33	31	23	8	2	1	2	10	66	78
2014	PS-05	27	14	16	28	7	4	4	38	45	26
2011	PS	15	20	30	17	9	3	5	28	39	297
2011	PS-02	13	23	24	21	12	4	4	35	39	45
2011	PS-03	13	16	33	20	9	3	7	31	32	168
2011	PS-04	19	27	32	11	5	3	3	17	49	61
2011	PS-05	34	40	26	0	0	0	0	0	74	11
2008	PS	14	24	27	22	8	2	4	31	41	268
2008	PS-02	3	22	29	23	22	0	3	46	25	38
2008	PS-03	14	24	23	25	7	2	4	35	41	151
2008	PS-04	28	27	30	13	0	3	0	13	56	40
2008	PS-05	28	19	37	9	8	0	0	17	46	11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	5	15	37	23	14	2	5	40	21	317
2017	PS-01	0	16	23	0	8	16	38	17	34	13
2017	PS-02	5	6	37	25	23	3	0	50	12	29
2017	PS-03	4	15	38	28	13	0	2	42	19	153
2017	PS-04	6	25	37	20	10	0	3	30	32	76
2017	PS-05	4	8	38	21	21	4	4	46	13	22
2014	PS	13	15	42	18	9	1	2	28	29	335
2014	PS-02	0	8	48	24	12	3	5	39	9	40
2014	PS-03	7	17	40	23	11	0	2	34	25	169
2014	PS-04	27	16	44	7	5	0	1	13	43	78
2014	PS-05	11	18	33	23	7	4	4	32	32	27
2011	PS	10	20	36	22	9	1	2	32	31	295
2011	PS-02	8	19	29	29	12	4	0	43	28	45
2011	PS-03	9	16	38	25	8	0	3	34	26	167
2011	PS-04	16	23	42	10	7	2	0	17	40	60
2011	PS-05	0	67	25	8	0	0	0	8	67	11
2008	PS	9	19	41	20	9	0	1	30	29	269
2008	PS-02	9	0	39	29	23	0	0	52	9	38
2008	PS-03	10	21	41	21	7	0	2	28	31	152
2008	PS-04	7	28	53	12	0	0	0	12	35	40
2008	PS-05	18	46	19	9	8	0	0	18	64	11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	19	21	32	11	11	1	6	23	43	317
2017	PS-01	0	8	46	8	0	8	30	13	13	13
2017	PS-02	27	12	29	16	13	3	0	30	40	29
2017	PS-03	17	26	32	10	12	1	4	22	44	153
2017	PS-04	29	24	29	7	7	0	4	14	56	76
2017	PS-05	15	8	47	8	12	0	10	22	26	23
2014	PS	31	28	23	9	7	0	2	16	60	337
2014	PS-02	35	34	15	9	7	0	0	16	69	40
2014	PS-03	29	30	28	7	3	0	3	11	61	172
2014	PS-04	37	30	21	6	6	0	0	12	67	78
2014	PS-05	23	23	16	23	7	0	8	33	50	26
2011	PS	24	28	25	10	9	2	1	20	54	297
2011	PS-02	24	29	16	17	10	4	0	28	55	45
2011	PS-03	24	28	27	9	9	0	2	18	54	168
2011	PS-04	26	31	29	5	7	3	0	12	58	61
2011	PS-05	25	40	8	26	0	0	0	26	65	11
2008	PS	22	27	25	17	6	1	2	24	51	269
2008	PS-02	16	23	29	12	15	5	0	29	41	38
2008	PS-03	23	25	24	20	5	1	3	25	50	151
2008	PS-04	28	37	23	10	2	0	0	13	65	40
2008	PS-05	19	37	27	9	8	0	0	18	55	11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	14	21	27	19	11	2	6	33	38	320
2017	PS-01	8	23	23	0	8	16	23	13	50	13
2017	PS-02	13	6	43	26	9	0	3	36	20	29
2017	PS-03	12	24	26	19	12	1	6	34	39	154
2017	PS-04	20	27	24	14	11	3	1	26	49	77
2017	PS-05	12	4	27	37	8	8	4	51	18	23
2014	PS	17	23	26	19	10	1	4	30	43	336
2014	PS-02	18	13	33	22	10	0	4	33	32	40
2014	PS-03	8	22	29	22	11	1	5	36	33	171
2014	PS-04	30	24	26	10	9	0	1	19	55	78
2014	PS-05	18	19	19	28	11	0	4	41	39	26
2011	PS	14	24	27	18	14	1	3	33	39	297
2011	PS-02	18	13	40	17	8	0	4	26	32	45
2011	PS-03	15	25	22	18	17	1	2	36	41	168
2011	PS-04	13	24	29	20	10	2	3	31	39	61
2011	PS-05	0	50	50	0	0	0	0	0	50	11
2008	PS	20	29	25	15	7	2	2	24	51	269
2008	PS-02	20	26	21	12	13	3	5	27	50	38
2008	PS-03	19	32	25	15	5	1	3	21	53	152
2008	PS-04	28	31	26	12	3	0	0	15	60	39
2008	PS-05	9	28	37	18	8	0	0	26	37	11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	21	26	32	9	6	2	5	16	50	320
2017	PS-01	8	54	16	0	0	8	15	0	80	13
2017	PS-02	29	6	49	6	7	3	0	13	36	29
2017	PS-03	22	31	28	7	5	1	5	13	57	154
2017	PS-04	20	25	35	10	5	1	3	16	47	77
2017	PS-05	12	21	44	16	4	4	0	21	34	23
2014	PS	30	22	26	14	4	1	3	19	54	337
2014	PS-02	26	36	17	12	7	3	0	19	63	40
2014	PS-03	23	23	32	12	5	1	5	18	49	172
2014	PS-04	44	14	26	15	1	0	1	16	58	78
2014	PS-05	30	11	27	17	11	0	4	29	43	26

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	74	12	3	4	3	0	4	90	7	321
2017	PS-01	69	0	16	0	7	0	8	75	8	13
2017	PS-02	94	3	0	0	3	0	0	97	3	29
2017	PS-03	74	14	2	4	3	0	3	91	7	154
2017	PS-04	68	16	1	6	5	0	4	87	12	78
2017	PS-05	84	16	0	0	0	0	0	100	0	23
2014	PS	77	10	2	5	2	0	3	91	7	338
2014	PS-02	82	8	3	5	0	3	0	92	5	40
2014	PS-03	72	12	1	7	3	0	5	88	11	172
2014	PS-04	82	9	5	3	0	0	2	92	3	78
2014	PS-05	78	14	4	0	0	0	4	96	0	27
2011	PS	75	12	2	5	3	0	2	90	8	296
2011	PS-02	72	9	0	8	2	0	9	89	11	45
2011	PS-03	78	11	2	5	3	0	1	90	8	167
2011	PS-04	73	18	5	3	2	0	0	91	5	61
2011	PS-05	59	24	0	8	8	0	0	84	16	11
2008	PS	73	9	4	3	5	0	7	88	8	269
2008	PS-02	69	3	8	3	7	0	11	81	10	37
2008	PS-03	72	12	2	3	5	0	5	89	9	152
2008	PS-04	73	7	5	0	5	0	9	89	6	40
2008	PS-05	72	9	9	9	0	0	0	81	9	11

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	22	32	14	13	12	5	2	58	27	321
2017	PS-01	23	31	16	8	7	16	0	64	18	13
2017	PS-02	41	21	16	16	6	0	0	62	22	29
2017	PS-03	21	30	15	15	11	5	2	55	29	154
2017	PS-04	21	43	5	12	14	4	0	68	27	78
2017	PS-05	16	37	28	8	7	4	0	55	16	23
2014	PS	29	27	17	14	8	2	3	59	24	338
2014	PS-02	26	22	20	14	10	3	5	52	26	40
2014	PS-03	17	31	17	17	11	3	5	52	29	172
2014	PS-04	51	23	9	9	6	1	0	75	16	78
2014	PS-05	37	26	7	19	7	0	4	66	27	27

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	40	32	7	10	8	2	1	74	19	320
2017	PS-01	62	16	8	0	7	8	0	84	8	13
2017	PS-02	62	12	6	16	3	0	0	74	19	29
2017	PS-03	37	36	7	11	8	1	1	74	19	154
2017	PS-04	36	37	8	10	8	1	0	74	18	78
2017	PS-05	43	28	0	17	8	4	0	75	25	22
2014	PS	39	35	8	13	5	0	1	74	18	337
2014	PS-02	38	36	6	13	8	0	0	73	20	40
2014	PS-03	31	37	11	15	5	0	1	69	20	171
2014	PS-04	47	35	3	9	5	0	0	83	14	78
2014	PS-05	37	36	11	16	0	0	0	73	16	27

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	28	41	11	12	6	1	2	70	19	321
2017	PS-01	30	16	16	23	7	0	8	50	33	13
2017	PS-02	36	36	10	15	3	0	0	72	19	29
2017	PS-03	30	42	9	12	4	1	1	74	17	154
2017	PS-04	24	46	13	8	8	1	0	71	16	78
2017	PS-05	28	40	4	20	8	0	0	68	28	23
2014	PS	26	42	15	7	9	1	1	68	16	337
2014	PS-02	22	46	8	16	5	3	0	71	21	40
2014	PS-03	25	47	15	6	6	1	1	73	12	172
2014	PS-04	29	41	8	7	15	0	0	70	22	77
2014	PS-05	24	39	22	4	7	0	4	65	12	27
2011	PS	26	43	10	14	5	1	0	70	20	296
2011	PS-02	25	37	10	19	8	0	0	62	27	44
2011	PS-03	30	39	12	12	5	2	0	70	18	168
2011	PS-04	18	51	8	14	5	2	2	72	20	61
2011	PS-05	35	32	8	26	0	0	0	67	26	11
2008	PS	25	39	14	13	7	2	1	65	21	270
2008	PS-02	33	29	19	5	13	0	0	63	18	38
2008	PS-03	23	39	13	16	6	2	1	64	23	152
2008	PS-04	27	42	13	10	8	0	0	70	18	40
2008	PS-05	36	37	0	19	0	9	0	80	20	11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	24	31	13	10	4	15	2	67	17	320
2017	PS-01	31	8	0	16	7	31	7	63	37	13
2017	PS-02	26	25	12	10	3	22	3	67	17	29
2017	PS-03	22	28	19	7	5	19	1	62	15	153
2017	PS-04	28	43	10	5	5	5	3	78	11	78
2017	PS-05	28	37	0	27	4	4	0	68	32	23
2014	PS	25	29	19	11	8	9	1	59	20	338
2014	PS-02	29	27	21	13	0	10	0	62	14	40
2014	PS-03	20	32	17	9	9	12	1	60	21	172
2014	PS-04	33	32	16	7	7	4	0	69	14	78
2014	PS-05	24	18	22	19	14	0	4	44	34	27
2011	PS	30	31	12	13	7	7	0	66	21	296
2011	PS-02	32	34	10	8	10	6	0	70	19	44
2011	PS-03	28	31	11	14	7	9	0	64	23	168
2011	PS-04	35	32	13	11	5	3	2	70	16	61
2011	PS-05	43	33	9	16	0	0	0	76	16	11
2008	PS	26	29	15	9	10	9	1	61	22	269
2008	PS-02	32	5	20	5	17	18	3	47	28	38
2008	PS-03	21	32	14	12	12	8	1	57	27	151
2008	PS-04	35	37	13	8	5	3	0	74	13	40
2008	PS-05	63	28	0	9	0	0	0	91	9	11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	9	25	15	19	13	17	2	42	40	319
2017	PS-01	8	39	8	15	0	23	7	67	22	13
2017	PS-02	10	17	8	21	16	29	0	37	51	29
2017	PS-03	5	20	18	18	16	21	2	33	44	152
2017	PS-04	15	34	14	17	13	6	1	53	32	78
2017	PS-05	8	38	15	20	11	8	0	50	34	23
2014	PS	12	21	14	23	17	11	2	38	46	338
2014	PS-02	9	20	13	31	18	10	0	32	54	40
2014	PS-03	8	18	19	16	19	17	3	33	44	172
2014	PS-04	19	30	12	20	13	6	0	52	35	78
2014	PS-05	16	19	10	36	15	0	4	37	53	27

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	38	40	8	9	4	0	1	78	14	319
2017	PS-01	62	23	8	0	7	0	0	85	7	13
2017	PS-02	45	34	0	19	3	0	0	78	22	29
2017	PS-03	40	38	9	9	4	1	0	78	12	153
2017	PS-04	33	43	8	8	9	0	0	76	17	78
2017	PS-05	29	51	12	8	0	0	0	80	8	22
2014	PS	39	39	8	8	5	0	0	79	13	338
2014	PS-02	42	46	5	5	3	0	0	88	8	40
2014	PS-03	40	36	9	9	6	0	1	76	15	172
2014	PS-04	47	39	6	4	3	1	0	87	7	78
2014	PS-05	37	33	10	8	11	0	0	71	19	27

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	34	37	13	7	7	1	1	73	14	321
2017	PS-01	54	23	0	8	8	8	0	83	17	13
2017	PS-02	54	36	0	3	3	3	0	93	7	29
2017	PS-03	27	40	16	7	7	1	2	69	15	154
2017	PS-04	38	28	16	8	9	0	1	67	17	78
2017	PS-05	38	39	8	8	8	0	0	76	15	23
2014	PS	33	37	12	12	7	0	0	70	18	338
2014	PS-02	39	36	18	2	5	0	0	75	7	40
2014	PS-03	30	40	10	11	7	1	1	71	19	172
2014	PS-04	35	30	17	10	8	0	0	65	18	78
2014	PS-05	30	66	4	0	0	0	0	96	0	27
2011	PS	27	35	15	14	9	0	0	62	23	295
2011	PS-02	27	35	11	14	12	0	0	62	27	44
2011	PS-03	27	35	17	13	7	0	1	63	21	167
2011	PS-04	26	35	17	12	10	0	0	61	22	61
2011	PS-05	24	26	8	26	16	0	0	50	42	11
2008	PS	25	35	13	14	10	0	2	62	25	268
2008	PS-02	38	31	8	5	18	0	0	69	23	38
2008	PS-03	20	37	17	13	10	1	2	59	24	151
2008	PS-04	26	31	8	28	8	0	0	57	36	39
2008	PS-05	9	63	9	18	0	0	0	73	18	11

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	45	32	10	5	4	2	1	80	9	321
2017	PS-01	54	23	7	8	0	8	0	84	8	13
2017	PS-02	60	34	0	3	3	0	0	94	6	29
2017	PS-03	42	32	13	5	4	3	1	77	9	154
2017	PS-04	45	34	9	4	7	1	0	80	11	78
2017	PS-05	50	19	15	11	4	0	0	69	15	23
2014	PS	40	32	13	7	4	1	4	75	12	337
2014	PS-02	46	30	8	8	8	0	0	76	16	40
2014	PS-03	40	38	8	7	3	2	2	81	11	171
2014	PS-04	35	27	15	7	6	0	10	69	15	78
2014	PS-05	60	33	4	0	0	0	4	96	0	27
2011	PS	35	35	14	6	7	3	0	72	13	295
2011	PS-02	23	41	13	6	12	5	0	67	19	44
2011	PS-03	41	29	12	8	7	2	0	72	16	167
2011	PS-04	29	47	14	5	0	5	0	80	5	61
2011	PS-05	24	33	43	0	0	0	0	57	0	11
2008	PS	31	34	10	10	8	5	1	70	19	269
2008	PS-02	45	29	8	5	10	2	0	76	16	38
2008	PS-03	26	35	11	12	9	6	2	65	22	152
2008	PS-04	36	31	15	8	2	8	0	73	11	39
2008	PS-05	18	55	9	0	9	9	0	80	10	11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	44	35	8	7	4	1	1	81	11	320
2017	PS-01	54	23	0	8	7	8	0	84	16	13
2017	PS-02	55	36	3	3	3	0	0	90	6	29
2017	PS-03	42	37	8	8	2	2	2	82	10	153
2017	PS-04	47	35	5	8	5	0	0	82	13	78
2017	PS-05	42	31	12	4	12	0	0	73	15	23
2014	PS	42	33	9	10	5	1	0	75	15	338
2014	PS-02	41	38	8	11	3	0	0	79	13	40
2014	PS-03	42	40	6	7	4	1	1	83	11	172
2014	PS-04	43	24	19	7	7	0	0	67	14	78
2014	PS-05	60	33	4	0	0	4	0	96	0	27
2011	PS	35	35	12	9	8	1	0	70	17	295
2011	PS-02	25	35	9	17	14	0	0	60	31	44
2011	PS-03	39	35	12	6	7	1	0	74	14	167
2011	PS-04	34	37	16	8	5	0	0	71	13	61
2011	PS-05	16	33	25	19	8	0	0	49	26	11
2008	PS	33	32	9	14	11	0	1	66	25	268
2008	PS-02	53	24	5	8	10	0	0	77	18	38
2008	PS-03	27	31	11	17	12	0	1	59	29	151
2008	PS-04	28	39	8	10	13	0	3	69	23	39
2008	PS-05	27	46	9	9	9	0	0	73	19	11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	82	8	3	2	2	1	2	93	4	318
2017	PS-01	69	7	8	0	0	8	8	91	0	13
2017	PS-02	97	0	0	0	0	3	0	100	0	29
2017	PS-03	82	10	2	2	2	1	2	94	4	153
2017	PS-04	76	9	2	2	6	0	4	89	9	78
2017	PS-05	92	4	0	4	0	0	0	96	4	23
2014	PS	76	12	5	2	2	1	3	91	3	337
2014	PS-02	92	5	0	0	0	3	0	100	0	40
2014	PS-03	76	12	2	3	2	1	4	93	5	171
2014	PS-04	75	5	15	2	1	0	2	82	3	78
2014	PS-05	88	8	0	0	0	0	4	100	0	27
2011	PS	87	8	2	2	0	0	1	96	2	295
2011	PS-02	81	11	2	2	0	0	5	96	2	44
2011	PS-03	90	6	1	1	1	1	1	97	2	167
2011	PS-04	87	6	3	3	0	0	0	94	3	61
2011	PS-05	84	16	0	0	0	0	0	100	0	11
2008	PS	84	5	1	1	4	0	5	95	5	270
2008	PS-02	78	9	0	3	3	0	8	94	6	38
2008	PS-03	85	4	1	1	4	0	5	94	5	152
2008	PS-04	80	10	0	0	5	0	5	95	5	40
2008	PS-05	100	0	0	0	0	0	0	100	0	11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	57	21	4	6	5	4	3	83	12	319
2017	PS-01	42	0	8	16	0	33	0	63	25	12
2017	PS-02	74	6	8	5	3	3	0	83	9	29
2017	PS-03	55	24	4	9	5	2	1	82	15	153
2017	PS-04	54	26	3	4	6	3	6	86	11	78
2017	PS-05	64	20	0	0	11	0	4	88	12	23
2014	PS	45	23	10	11	8	2	2	71	19	338
2014	PS-02	47	32	2	8	11	0	0	79	19	40
2014	PS-03	47	26	8	10	5	2	3	76	15	172
2014	PS-04	45	15	4	18	13	3	3	63	33	78
2014	PS-05	55	23	14	0	4	4	0	81	4	27
2011	PS	39	31	9	9	9	1	4	72	18	297
2011	PS-02	30	30	10	9	12	2	6	66	23	45
2011	PS-03	41	27	9	9	10	0	3	70	20	168
2011	PS-04	39	39	6	8	3	2	3	81	12	61
2011	PS-05	33	43	16	8	0	0	0	76	8	11

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	57	23	8	6	4	1	1	82	10	321
2017	PS-01	54	31	0	0	8	8	0	92	8	13
2017	PS-02	76	17	0	3	0	0	4	97	3	29
2017	PS-03	53	25	9	8	3	1	1	80	11	154
2017	PS-04	56	27	5	4	6	1	0	84	10	78
2017	PS-05	53	12	20	8	8	0	0	65	16	23

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	61	22	8	3	3	2	1	85	6	321
2017	PS-01	46	31	8	0	8	8	0	83	8	13
2017	PS-02	83	17	0	0	0	0	0	100	0	29
2017	PS-03	56	25	9	3	3	3	1	84	6	154
2017	PS-04	63	19	8	4	5	1	0	83	9	78
2017	PS-05	61	24	8	8	0	0	0	85	8	23

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	52	25	9	5	6	2	1	80	11	320
2017	PS-01	54	23	7	0	8	8	0	84	8	13
2017	PS-02	71	14	6	3	6	0	0	84	9	29
2017	PS-03	45	31	11	5	6	2	1	78	11	153
2017	PS-04	50	26	9	4	8	1	3	79	12	78
2017	PS-05	57	24	0	8	8	4	0	84	16	23
2014	PS	43	27	13	11	5	1	1	71	16	338
2014	PS-02	42	29	8	16	5	0	0	72	21	40
2014	PS-03	41	32	11	9	4	2	1	75	14	172
2014	PS-04	44	23	11	14	7	0	1	67	21	78
2014	PS-05	65	27	0	0	4	0	4	96	4	27

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	22	45	9	17	0	1	6	72	18	68
2017	PS-03	10	36	19	25	0	0	10	51	28	10
2017	PS-04	24	46	8	14	0	2	6	76	15	50
2014	PS	18	40	9	25	6	1	1	59	32	58
2014	PS-04	18	37	10	26	6	2	2	57	33	52

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	25	32	15	9	7	11	0	65	18	320
2017	PS-01	46	0	23	15	0	16	0	54	18	13
2017	PS-02	30	42	0	0	10	19	0	88	12	29
2017	PS-03	18	33	20	9	8	13	0	58	19	154
2017	PS-04	29	32	16	11	8	4	0	63	20	77
2017	PS-05	38	43	11	4	4	0	0	81	7	23
2014	PS	24	30	15	12	7	10	1	60	22	338
2014	PS-02	31	35	16	11	5	3	0	68	16	40
2014	PS-03	20	28	20	9	10	12	1	55	22	172
2014	PS-04	31	31	12	9	3	15	0	72	14	78
2014	PS-05	27	42	7	7	7	7	4	77	16	27
2011	PS	19	34	18	12	11	7	0	57	24	296
2011	PS-02	21	37	9	6	15	13	0	66	24	44
2011	PS-03	19	29	21	14	11	7	0	51	26	168
2011	PS-04	21	39	14	11	10	5	0	63	22	61
2011	PS-05	8	48	35	9	0	0	0	56	9	11

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	22	31	19	15	8	5	0	55	25	321
2017	PS-01	38	16	23	8	7	8	0	58	16	13
2017	PS-02	23	39	10	6	10	13	0	70	19	29
2017	PS-03	16	28	23	19	9	5	0	46	30	154
2017	PS-04	21	36	20	15	7	1	0	57	22	78
2017	PS-05	40	37	12	8	4	0	0	77	11	23
2014	PS	16	31	21	15	11	6	0	50	27	338
2014	PS-02	20	42	13	13	10	3	0	63	24	40
2014	PS-03	13	26	28	13	14	6	1	42	28	172
2014	PS-04	19	36	20	9	6	10	0	61	17	78
2014	PS-05	30	42	6	11	7	4	0	74	19	27
2011	PS	15	30	20	20	12	2	1	46	33	296
2011	PS-02	13	34	22	11	16	2	2	48	28	44
2011	PS-03	17	27	20	22	12	2	1	45	35	168
2011	PS-04	18	32	16	22	10	2	0	51	33	61
2011	PS-05	0	40	24	17	19	0	0	40	36	11
2008	PS	17	32	20	17	12	3	0	50	30	270
2008	PS-02	18	37	13	17	16	0	0	55	32	38
2008	PS-03	12	30	23	18	14	3	0	43	32	152
2008	PS-04	20	38	12	18	10	3	0	59	28	40
2008	PS-05	36	28	18	19	0	0	0	64	19	11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	16	29	22	17	8	8	0	49	28	321
2017	PS-01	30	23	16	0	7	23	0	70	10	13
2017	PS-02	16	28	18	19	10	9	0	49	32	29
2017	PS-03	10	26	25	22	9	8	0	39	34	154
2017	PS-04	17	38	18	18	8	1	0	56	26	78
2017	PS-05	24	41	20	4	7	4	0	68	12	23
2014	PS	14	24	17	20	15	9	1	42	39	338
2014	PS-02	16	30	21	15	13	5	0	49	30	40
2014	PS-03	10	23	21	19	15	10	2	38	38	172
2014	PS-04	16	23	16	25	8	12	0	44	38	78
2014	PS-05	34	31	7	18	11	0	0	64	29	27
2011	PS	6	30	25	22	11	6	0	38	35	295
2011	PS-02	4	25	26	22	12	11	0	33	38	43
2011	PS-03	7	28	27	22	10	6	0	37	34	168
2011	PS-04	6	38	24	19	10	3	0	45	30	61
2011	PS-05	0	24	24	33	19	0	0	24	52	11
2008	PS	10	31	15	26	12	6	0	43	41	270
2008	PS-02	18	37	3	22	18	3	0	56	41	38
2008	PS-03	5	28	20	27	12	8	0	35	43	152
2008	PS-04	13	38	9	30	7	3	0	51	39	40
2008	PS-05	18	37	9	28	9	0	0	54	37	11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	17	28	21	13	13	8	0	49	28	321
2017	PS-01	38	16	23	0	7	16	0	64	9	13
2017	PS-02	13	38	14	6	19	9	0	56	28	29
2017	PS-03	12	25	22	19	13	9	0	41	34	154
2017	PS-04	22	32	20	9	14	3	0	55	24	78
2017	PS-05	21	40	24	8	4	4	0	64	12	23
2014	PS	17	20	16	17	22	7	1	41	42	337
2014	PS-02	17	27	5	21	23	7	0	47	47	40
2014	PS-03	9	21	21	16	21	11	1	34	42	172
2014	PS-04	30	19	13	16	19	3	0	51	36	77
2014	PS-05	35	19	25	10	7	3	0	56	18	27
2011	PS	8	25	21	22	16	8	0	36	41	295
2011	PS-02	6	15	18	25	25	10	0	24	57	43
2011	PS-03	7	24	23	21	17	8	0	33	41	168
2011	PS-04	9	33	18	23	10	8	0	46	35	61
2011	PS-05	0	49	17	34	0	0	0	49	34	11
2008	PS	11	27	19	19	13	10	0	43	37	270
2008	PS-02	18	34	8	8	23	9	0	57	34	38
2008	PS-03	7	26	21	20	13	13	0	39	38	152
2008	PS-04	15	15	25	27	13	5	0	32	42	40
2008	PS-05	8	37	27	28	0	0	0	45	28	11

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	19	30	22	15	10	5	0	51	26	320
2017	PS-01	46	0	23	8	7	16	0	54	18	13
2017	PS-02	23	33	8	16	13	6	0	60	31	29
2017	PS-03	11	31	23	21	10	4	0	43	32	154
2017	PS-04	26	31	18	11	10	3	0	59	22	77
2017	PS-05	22	36	35	4	4	0	0	58	8	23
2014	PS	13	34	15	20	13	3	1	49	35	338
2014	PS-02	17	24	6	33	18	3	0	42	52	40
2014	PS-03	9	30	20	18	16	5	2	42	37	172
2014	PS-04	17	40	14	21	8	0	0	57	30	78
2014	PS-05	26	37	18	12	7	0	0	63	19	27
2011	PS	11	32	20	21	12	4	0	45	34	295
2011	PS-02	11	19	18	28	19	6	0	31	50	43
2011	PS-03	12	30	19	25	9	4	0	44	36	168
2011	PS-04	11	42	24	10	12	2	0	54	22	61
2011	PS-05	0	32	25	17	26	0	0	32	43	11
2008	PS	14	35	12	24	12	3	0	50	37	270
2008	PS-02	21	40	12	10	18	0	0	60	28	38
2008	PS-03	14	32	14	25	12	3	0	47	39	152
2008	PS-04	8	45	13	23	12	0	0	53	35	40
2008	PS-05	18	28	0	45	9	0	0	45	55	11

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	25	42	15	10	4	3	1	70	14	320
2017	PS-01	39	38	15	8	0	0	0	77	8	13
2017	PS-02	32	40	8	16	3	0	0	73	19	29
2017	PS-03	15	47	19	9	5	4	0	65	14	154
2017	PS-04	35	39	9	10	8	0	0	73	18	78
2017	PS-05	31	32	17	16	0	4	0	66	17	22
2014	PS	19	41	18	13	8	1	0	61	21	338
2014	PS-02	22	52	5	10	10	0	0	74	20	40
2014	PS-03	14	43	21	14	7	1	1	58	21	172
2014	PS-04	24	40	17	16	3	0	0	64	18	78
2014	PS-05	35	44	18	3	0	0	0	78	3	27
2011	PS	20	42	20	12	5	1	0	62	17	297
2011	PS-02	10	45	20	12	12	0	0	56	24	45
2011	PS-03	22	38	21	12	5	1	1	61	17	168
2011	PS-04	23	43	19	11	2	2	0	67	13	61
2011	PS-05	8	49	26	16	0	0	0	57	16	11

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	37	40	11	5	1	4	1	82	7	321
2017	PS-01	31	53	8	8	0	0	0	84	8	13
2017	PS-02	43	34	9	5	3	6	0	81	9	29
2017	PS-03	31	46	13	2	2	5	1	82	4	154
2017	PS-04	39	42	8	8	1	1	0	83	9	78
2017	PS-05	53	27	20	0	0	0	0	80	0	23
2014	PS	42	43	9	4	1	2	1	87	5	338
2014	PS-02	28	54	8	8	0	3	0	84	8	40
2014	PS-03	37	45	9	4	1	2	1	85	6	172
2014	PS-04	46	44	6	1	1	2	0	92	2	78
2014	PS-05	45	33	14	7	0	0	0	78	7	27
2011	PS	40	39	10	8	2	1	0	80	10	297
2011	PS-02	30	50	8	8	2	2	0	81	10	45
2011	PS-03	42	36	11	8	3	1	1	79	10	168
2011	PS-04	43	41	9	3	2	2	0	85	5	61
2011	PS-05	24	41	16	19	0	0	0	65	19	11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	40	37	9	8	4	1	1	79	12	321
2017	PS-01	31	23	23	8	7	0	8	58	16	13
2017	PS-02	56	32	0	9	3	0	0	87	13	29
2017	PS-03	37	38	10	10	3	1	0	76	14	154
2017	PS-04	43	44	5	2	5	0	0	87	8	78
2017	PS-05	49	27	20	4	0	0	0	76	4	23
2014	PS	42	36	8	6	5	2	1	80	11	338
2014	PS-02	40	32	8	10	7	3	0	74	18	40
2014	PS-03	36	35	11	8	8	2	1	73	16	172
2014	PS-04	60	30	4	3	2	1	0	91	4	78
2014	PS-05	41	44	4	3	4	4	0	88	8	27
2011	PS	38	38	7	9	6	2	0	78	15	296
2011	PS-02	32	33	11	8	12	4	0	68	21	45
2011	PS-03	38	41	4	10	5	2	0	80	15	167
2011	PS-04	37	38	6	12	3	2	2	78	15	61
2011	PS-05	49	24	27	0	0	0	0	73	0	11
2008	PS	40	34	7	12	4	1	1	76	17	270
2008	PS-02	50	26	10	5	9	0	0	76	14	38
2008	PS-03	35	36	8	16	3	2	1	73	19	152
2008	PS-04	50	32	3	10	5	0	0	82	15	40
2008	PS-05	54	28	9	9	0	0	0	81	9	11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	31	36	14	8	6	2	2	70	15	321
2017	PS-01	31	15	39	0	7	0	8	50	8	13
2017	PS-02	38	46	10	3	0	3	0	86	3	29
2017	PS-03	24	42	14	10	8	1	1	68	18	154
2017	PS-04	43	32	9	9	5	1	0	77	14	78
2017	PS-05	37	20	27	7	4	4	0	60	12	23
2014	PS	34	33	13	10	6	4	1	70	16	338
2014	PS-02	44	30	10	12	3	2	0	75	15	40
2014	PS-03	21	33	16	14	9	6	1	58	25	172
2014	PS-04	50	32	11	4	3	0	0	82	7	78
2014	PS-05	19	51	8	7	4	11	0	79	12	27
2011	PS	22	40	14	16	6	3	0	64	22	296
2011	PS-02	20	34	13	17	11	5	0	57	30	44
2011	PS-03	20	41	14	15	7	3	0	62	23	168
2011	PS-04	27	41	16	15	0	2	0	69	15	61
2011	PS-05	16	66	0	19	0	0	0	81	19	11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	18	28	16	14	13	9	2	52	31	320
2017	PS-01	39	30	16	0	7	8	0	75	8	13
2017	PS-02	23	31	3	18	19	6	0	57	39	29
2017	PS-03	10	29	16	16	14	14	1	46	35	153
2017	PS-04	23	31	19	10	13	4	0	57	24	78
2017	PS-05	37	12	31	8	8	4	0	52	16	23
2014	PS	22	24	16	12	15	9	2	51	30	338
2014	PS-02	18	19	13	12	25	8	5	42	43	40
2014	PS-03	10	20	22	15	19	12	2	35	39	172
2014	PS-04	46	21	9	10	8	4	2	71	19	78
2014	PS-05	30	37	7	3	11	12	0	76	16	27
2011	PS	11	17	19	21	17	13	3	33	45	296
2011	PS-02	7	4	15	23	29	17	5	14	66	44
2011	PS-03	10	20	19	18	16	16	1	36	41	168
2011	PS-04	16	18	21	22	13	6	3	38	39	61
2011	PS-05	17	24	8	43	0	0	8	44	47	11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	66	11	7	4	3	3	7	85	7	320
2017	PS-01	62	8	16	0	7	8	0	75	8	13
2017	PS-02	78	5	0	3	0	3	10	96	4	29
2017	PS-03	66	12	6	4	3	2	6	85	8	153
2017	PS-04	61	16	8	4	4	3	5	84	8	78
2017	PS-05	73	8	4	3	0	12	0	92	4	23
2014	PS	61	20	8	2	2	2	4	87	4	338
2014	PS-02	80	12	0	5	0	3	0	95	5	40
2014	PS-03	61	20	6	3	2	2	6	88	6	172
2014	PS-04	58	17	18	2	1	1	3	78	3	78
2014	PS-05	75	10	7	0	0	4	4	92	0	27

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	70	14	5	4	2	2	3	88	7	320
2017	PS-01	69	0	23	7	0	0	0	69	7	13
2017	PS-02	74	6	3	10	3	3	0	83	14	29
2017	PS-03	70	17	2	3	2	3	2	92	6	153
2017	PS-04	63	16	5	6	3	0	7	85	9	78
2017	PS-05	84	8	4	0	0	4	0	96	0	23
2014	PS	62	17	8	2	3	5	3	86	5	338
2014	PS-02	75	17	3	3	0	3	0	94	3	40
2014	PS-03	56	21	5	2	5	7	4	87	8	172
2014	PS-04	70	13	9	1	1	4	3	89	2	78
2014	PS-05	75	14	7	0	0	0	4	92	0	27
2011	PS	67	20	5	2	0	3	2	91	3	297
2011	PS-02	71	17	4	2	0	4	2	94	2	45
2011	PS-03	68	19	6	2	1	2	3	91	3	168
2011	PS-04	65	19	6	5	0	5	0	88	5	61
2011	PS-05	57	35	8	0	0	0	0	92	0	11
2008	PS	68	19	7	2	2	0	2	89	5	270
2008	PS-02	78	7	3	0	5	0	6	92	6	38
2008	PS-03	64	22	8	3	2	0	2	87	4	152
2008	PS-04	62	23	8	3	3	3	0	87	5	40
2008	PS-05	73	27	0	0	0	0	0	100	0	11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	21	31	16	16	10	5	1	55	27	321
2017	PS-01	46	16	8	8	15	8	0	67	25	13
2017	PS-02	26	40	6	21	0	7	0	71	23	29
2017	PS-03	16	29	21	16	14	4	1	47	31	154
2017	PS-04	27	34	12	17	9	0	1	61	27	78
2017	PS-05	24	37	12	15	4	8	0	67	20	23
2014	PS	20	23	15	17	22	2	1	44	40	338
2014	PS-02	18	27	17	16	17	3	3	47	34	40
2014	PS-03	9	24	15	23	24	3	1	35	49	172
2014	PS-04	38	19	11	13	18	1	0	58	31	78
2014	PS-05	34	25	27	4	11	0	0	59	14	27
2011	PS	19	31	14	20	14	2	0	50	35	297
2011	PS-02	26	29	17	14	12	2	0	57	26	45
2011	PS-03	18	31	11	22	17	1	0	50	39	168
2011	PS-04	14	31	20	15	14	5	2	48	31	61
2011	PS-05	0	48	0	44	8	0	0	48	52	11
2008	PS	17	28	18	21	15	1	0	46	37	268
2008	PS-02	31	29	8	17	13	3	0	62	30	38
2008	PS-03	11	24	25	24	15	1	0	36	39	150
2008	PS-04	17	35	8	18	20	3	0	53	39	40
2008	PS-05	8	64	0	18	9	0	0	73	27	11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	19	25	16	13	18	3	5	48	34	321
2017	PS-01	23	54	8	0	15	0	0	77	15	13
2017	PS-02	19	35	13	20	13	0	0	54	33	29
2017	PS-03	16	24	15	16	20	6	3	44	40	154
2017	PS-04	27	27	12	11	16	0	7	58	30	78
2017	PS-05	20	20	35	4	11	0	10	44	17	23
2014	PS	17	21	19	16	19	3	5	41	38	338
2014	PS-02	15	33	14	21	15	3	0	48	37	40
2014	PS-03	11	21	19	18	22	4	5	35	45	172
2014	PS-04	31	19	25	10	11	1	3	52	21	78
2014	PS-05	18	15	15	18	14	4	16	41	40	27
2011	PS	12	24	13	23	21	1	5	39	47	297
2011	PS-02	12	25	6	28	20	2	8	40	53	45
2011	PS-03	11	26	16	21	21	1	5	39	45	168
2011	PS-04	20	14	13	21	27	2	3	37	50	61
2011	PS-05	0	40	9	43	8	0	0	40	51	11
2008	PS	13	30	13	18	20	4	1	46	41	269
2008	PS-02	18	42	5	8	18	8	0	66	29	37
2008	PS-03	12	24	15	21	24	3	1	37	47	152
2008	PS-04	10	45	10	15	15	3	2	58	32	40
2008	PS-05	27	27	0	28	18	0	0	54	46	11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	17	34	22	12	11	5	53	23	321
2017	PS-01	8	38	16	8	15	16	54	27	13
2017	PS-02	32	34	18	6	3	6	70	10	29
2017	PS-03	9	31	23	17	15	5	42	34	154
2017	PS-04	23	47	13	6	8	3	72	14	78
2017	PS-05	28	34	23	8	8	0	61	15	23

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	40	37	14	3	2	4	1	80	5	319
2017	PS-01	62	23	8	0	7	0	0	85	7	13
2017	PS-02	46	35	9	6	3	0	0	81	10	29
2017	PS-03	29	42	18	2	4	5	0	75	6	154
2017	PS-04	40	45	12	1	0	0	1	87	1	76
2017	PS-05	72	12	8	4	0	0	4	88	4	23
2014	PS	39	36	12	4	2	6	1	80	7	338
2014	PS-02	42	33	15	5	0	5	0	79	5	40
2014	PS-03	29	40	14	4	4	7	1	75	10	172
2014	PS-04	59	27	6	3	0	4	0	90	4	78
2014	PS-05	38	29	18	3	0	4	8	75	4	27

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	35	42	11	6	3	3	0	79	9	321
2017	PS-01	62	23	0	15	0	0	0	85	15	13
2017	PS-02	41	53	0	3	3	0	0	94	6	29
2017	PS-03	27	44	14	8	3	3	0	74	11	154
2017	PS-04	36	46	6	4	5	3	0	84	9	78
2017	PS-05	53	35	8	4	0	0	0	88	4	23
2014	PS	35	37	15	7	3	2	1	74	10	337
2014	PS-02	28	44	18	10	0	0	0	72	10	40
2014	PS-03	25	38	19	10	5	2	1	66	15	172
2014	PS-04	57	26	10	4	2	2	0	84	5	78
2014	PS-05	44	26	19	0	8	3	0	72	8	26
2011	PS	31	38	13	9	5	4	0	72	15	295
2011	PS-02	34	34	6	13	6	7	0	73	20	43
2011	PS-03	29	36	15	11	6	3	0	68	17	168
2011	PS-04	28	51	14	3	0	3	0	82	3	61
2011	PS-05	42	24	8	8	19	0	0	66	26	11

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	40	39	9	7	4	0	0	80	11	320
2017	PS-01	62	23	15	0	0	0	0	85	0	13
2017	PS-02	47	40	3	6	3	0	0	87	10	29
2017	PS-03	31	43	12	8	5	1	0	75	13	154
2017	PS-04	47	34	4	10	4	0	0	82	14	77
2017	PS-05	57	39	0	0	4	0	0	96	4	23
2014	PS	38	36	13	8	4	0	1	75	12	338
2014	PS-02	37	45	5	8	5	0	0	82	13	40
2014	PS-03	35	31	18	8	6	1	1	67	14	172
2014	PS-04	46	37	8	7	2	0	0	83	9	78
2014	PS-05	53	25	11	4	7	0	0	78	11	27
2011	PS	32	43	10	9	7	0	0	75	16	294
2011	PS-02	28	42	4	13	13	0	0	71	25	43
2011	PS-03	34	43	9	7	8	0	0	77	14	167
2011	PS-04	27	44	14	13	2	0	0	71	15	61
2011	PS-05	17	64	0	19	0	0	0	81	19	11
2008	PS	29	41	10	12	7	0	0	70	19	269
2008	PS-02	38	40	7	5	11	0	0	78	16	37
2008	PS-03	25	42	9	16	7	0	0	68	24	152
2008	PS-04	23	45	13	12	8	0	0	68	19	40
2008	PS-05	45	37	18	0	0	0	0	82	0	11

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	27	29	19	13	10	1	0	57	24	321
2017	PS-01	46	31	8	15	0	0	0	77	15	13
2017	PS-02	31	34	9	13	13	0	0	65	26	29
2017	PS-03	22	24	24	16	11	2	0	47	28	154
2017	PS-04	21	35	19	10	13	1	0	57	23	78
2017	PS-05	48	29	15	4	4	0	0	77	7	23
2014	PS	20	30	20	11	18	0	1	50	30	338
2014	PS-02	20	30	30	13	8	0	0	49	21	40
2014	PS-03	19	27	22	12	18	0	2	46	31	172
2014	PS-04	21	32	15	12	19	0	0	54	31	78
2014	PS-05	41	25	18	8	7	0	0	67	15	27
2011	PS	15	35	25	14	10	0	0	51	24	296
2011	PS-02	19	21	33	16	12	0	0	39	28	45
2011	PS-03	15	37	25	11	12	0	0	52	23	168
2011	PS-04	11	41	20	21	6	0	0	53	28	60
2011	PS-05	16	33	24	19	8	0	0	49	26	11

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	25	35	17	14	8	1	0	60	22	321
2017	PS-01	46	31	8	15	0	0	0	77	15	13
2017	PS-02	35	31	15	13	6	0	0	66	19	29
2017	PS-03	19	36	18	16	10	1	0	55	27	154
2017	PS-04	20	38	18	14	10	0	0	58	24	78
2017	PS-05	48	29	15	4	4	0	0	77	7	23
2014	PS	17	29	20	17	16	0	0	47	33	338
2014	PS-02	18	40	22	15	5	0	0	57	20	40
2014	PS-03	15	31	24	16	14	0	1	46	30	172
2014	PS-04	21	22	12	24	20	1	0	43	44	78
2014	PS-05	34	29	22	8	7	0	0	63	15	27
2011	PS	16	42	17	16	9	0	0	58	26	296
2011	PS-02	17	33	25	16	10	0	0	50	25	45
2011	PS-03	15	44	16	13	11	0	0	59	24	168
2011	PS-04	12	40	18	26	5	0	0	51	31	60
2011	PS-05	16	49	0	27	8	0	0	65	35	11
2008	PS	21	35	15	19	9	1	0	56	29	270
2008	PS-02	35	36	0	19	10	0	0	70	30	38
2008	PS-03	15	35	18	21	10	0	0	50	32	152
2008	PS-04	15	35	19	18	10	3	0	52	28	40
2008	PS-05	18	55	9	19	0	0	0	73	19	11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	27	24	21	12	10	5	1	54	24	320
2017	PS-01	46	16	16	23	0	0	0	62	23	13
2017	PS-02	23	31	18	13	13	3	0	55	26	29
2017	PS-03	23	25	22	12	10	7	1	52	24	154
2017	PS-04	18	26	21	13	14	5	3	48	30	77
2017	PS-05	47	12	27	4	4	6	0	63	8	23
2014	PS	24	22	18	11	13	11	1	53	27	338
2014	PS-02	15	28	22	14	15	5	0	45	31	40
2014	PS-03	20	22	24	12	16	7	1	45	30	172
2014	PS-04	34	18	12	9	10	16	0	63	23	78
2014	PS-05	45	22	14	11	4	4	0	70	16	27
2011	PS	19	23	24	14	13	6	1	45	29	295
2011	PS-02	21	27	24	12	14	2	0	49	27	44
2011	PS-03	19	20	26	13	14	6	1	42	29	168
2011	PS-04	15	25	21	15	13	10	2	45	32	60
2011	PS-05	16	24	17	27	8	8	0	43	38	11
2008	PS	20	28	18	15	10	9	0	53	28	269
2008	PS-02	34	28	18	5	8	6	0	67	14	38
2008	PS-03	15	29	15	19	12	10	0	49	35	151
2008	PS-04	15	30	27	10	8	8	3	51	20	40
2008	PS-05	26	37	37	0	0	0	0	63	0	11

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	PS	15	54	31	319
2017	PS-01	16	23	61	13
2017	PS-02	16	62	22	29
2017	PS-03	12	59	30	154
2017	PS-04	24	43	32	78
2017	PS-05	12	59	29	22
2014	PS	21	47	32	338
2014	PS-02	17	49	34	40
2014	PS-03	15	47	38	172
2014	PS-04	26	49	25	78
2014	PS-05	11	63	26	27
2011	PS	19	48	33	295
2011	PS-02	24	37	39	44
2011	PS-03	16	50	34	167
2011	PS-04	23	51	26	61
2011	PS-05	25	24	51	11

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	PS	32	10	18	29	0	11	49
2017	PS-03	39	6	5	40	0	9	17
2017	PS-04	28	15	30	22	0	5	19
2014	PS	31	11	17	36	9999	5	61
2014	PS-03	20	15	31	30	9999	4	26
2014	PS-04	18	11	4	64	9999	4	18
2011	PS	11	24	19	36	9999	10	60
2011	PS-02	0	23	23	47	9999	8	13
2011	PS-03	17	7	19	46	9999	10	28
2011	PS-04	7	51	7	20	9999	15	14

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PS	18	82	319
2017	PS-02	32	68	29
2017	PS-03	19	81	153
2017	PS-04	12	88	78
2014	PS	25	75	338
2014	PS-02	25	75	40
2014	PS-03	28	72	172
2014	PS-04	13	87	78
2014	PS-05	18	82	27

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	PS	70	54
2017	PS-03	78	29
2014	PS	54	88
2014	PS-03	77	49
2014	PS-04	45	15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	PS	57	54
2017	PS-03	53	29
2014	PS	52	88
2014	PS-02	80	10
2014	PS-03	43	49

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	PS	12	54
2017	PS-03	20	29
2014	PS	9	88
2014	PS-03	14	49
2014	PS-04	0	15

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	PS	11	54
2014	PS	16	88

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	PS	54
2017	PS-03	29
2014	PS-03	49
2014	PS-04	15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	PS	30	54
2017	PS-03	32	29
2014	PS	28	88
2014	PS-03	33	49

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	PS	40	54
2017	PS-03	39	29
2014	PS	44	88
2014	PS-03	36	49
2014	PS-04	32	15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	PS	61	54
2017	PS-03	62	29
2014	PS	54	88
2014	PS-03	48	49
2014	PS-04	52	15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	PS	38	54
2017	PS-03	35	29
2014	PS	31	88
2014	PS-03	37	49

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	PS	37	54
2017	PS-03	30	29
2014	PS	46	88
2014	PS-02	80	10
2014	PS-03	32	49
2014	PS-04	38	15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	PS	64	54
2017	PS-03	68	29
2014	PS	45	88
2014	PS-02	79	10
2014	PS-03	49	49
2014	PS-04	48	15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	PS	42	54
2017	PS-03	40	29
2014	PS	36	88
2014	PS-03	36	49
2014	PS-04	41	15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	PS	54
2017	PS-03	29
2014	PS-02	10
2014	PS-04	15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	PS	21	54
2017	PS-03	17	29
2014	PS	10	88

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	PS	10	54
2014	PS	8	88
2014	PS-03	10	49

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	PS	43	54
2017	PS-03	48	29
2014	PS	30	88
2014	PS-02	51	10
2014	PS-03	32	49

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	PS	26	54
2017	PS-03	19	29
2014	PS	15	88
2014	PS-03	12	49

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	PS	19	54
2017	PS-03	18	29
2014	PS	18	88
2014	PS-03	22	49

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	PS	74	54
2017	PS-03	77	29
2014	PS	70	88
2014	PS-02	60	10
2014	PS-03	65	49
2014	PS-04	73	15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	PS	47	54
2017	PS-03	46	29
2014	PS	37	88
2014	PS-03	31	49
2014	PS-04	46	15

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	PS	9	54
2014	PS	7	88
2014	PS-02	0	10

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	PS	27	54
2017	PS-03	25	29
2014	PS	18	88
2014	PS-03	22	49

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	PS	20	54
2017	PS-03	20	29
2014	PS	20	88
2014	PS-03	10	49

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	PS	9	54
2014	PS	5	88
2014	PS-02	0	10

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	PS	16	54
2017	PS-03	17	29
2014	PS	21	88
2014	PS-03	14	49

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	PS	13	54
2017	PS-03	17	29
2014	PS	9	88
2014	PS-03	12	49

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	PS	17	49
2014	PS	11	83
2014	PS-02	0	10
2014	PS-03	11	46

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	PS	23	49
2017	PS-03	29	27
2014	PS	16	83
2014	PS-03	26	46

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	PS	10	49
2014	PS	10	83
2014	PS-02	0	10
2014	PS-03	17	46

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	PS	12	49
2014	PS-02	0	10
2014	PS-04	0	13

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	PS	13	49
2014	PS	7	83
2014	PS-02	0	10

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	PS	12	49
2014	PS-02	0	10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	PS	21	49
2017	PS-03	29	27
2014	PS	33	83
2014	PS-02	70	10
2014	PS-03	17	46

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	PS	12	49
2017	PS-03	22	27
2014	PS	13	83
2014	PS-03	19	46

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	PS	41	49
2017	PS-03	48	27
2014	PS	49	83
2014	PS-02	80	10
2014	PS-03	60	46
2014	PS-04	36	13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	PS	49
2017	PS-03	27
2014	PS	83
2014	PS-02	10
2014	PS-03	46
2014	PS-04	13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	PS	64	49
2017	PS-03	73	27
2014	PS	64	83
2014	PS-02	79	10
2014	PS-03	59	46
2014	PS-04	46	13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	PS	0	49
2017	PS-03	0	27

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	PS	17	49
2017	PS-03	18	27
2014	PS	15	83
2014	PS-03	15	46

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PS	88	12	55
2017	PS-03	97	3	29

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	12	22	17	10	11	22	6	48	29	321
2017	PS-01	30	8	16	7	8	23	8	55	22	13
2017	PS-02	13	18	8	22	3	25	10	48	39	29
2017	PS-03	6	20	17	13	12	28	5	38	38	154
2017	PS-04	18	29	18	6	13	13	4	56	23	78
2017	PS-05	35	25	23	0	4	12	0	69	4	23
2014	PS	15	19	18	10	12	17	9	46	29	337
2014	PS-02	15	16	8	15	13	16	18	47	42	40
2014	PS-03	5	18	20	14	11	26	6	35	36	171
2014	PS-04	29	20	17	6	8	8	13	61	17	78
2014	PS-05	34	29	15	4	7	3	8	71	13	27

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	23	35	14	9	8	9	1	65	19	321
2017	PS-01	30	23	16	7	8	16	0	64	18	13
2017	PS-02	20	52	10	3	6	9	0	79	11	29
2017	PS-03	16	37	13	12	9	12	1	61	24	154
2017	PS-04	28	31	20	9	9	1	1	61	18	78
2017	PS-05	53	23	12	4	4	4	0	80	8	23
2014	PS	21	29	18	11	8	11	1	57	22	338
2014	PS-02	19	30	13	18	10	8	3	54	31	40
2014	PS-03	10	34	21	14	6	12	2	51	24	172
2014	PS-04	32	28	15	7	4	13	0	69	13	78
2014	PS-05	56	22	11	3	7	0	0	78	11	27
2011	PS	17	39	17	13	8	7	0	60	22	295
2011	PS-02	12	25	24	14	14	11	0	42	32	44
2011	PS-03	18	37	16	13	9	7	0	59	23	168
2011	PS-04	18	49	13	13	2	5	0	70	16	60
2011	PS-05	8	66	26	0	0	0	0	74	0	11

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	23	48	10	8	4	3	5	77	13	321
2017	PS-01	8	46	23	8	8	0	7	58	17	13
2017	PS-02	18	34	9	19	3	13	4	63	26	29
2017	PS-03	20	53	11	9	3	1	3	76	13	154
2017	PS-04	28	54	5	6	2	1	3	85	9	78
2017	PS-05	43	45	0	0	12	0	0	88	12	23
2014	PS	25	49	14	9	2	1	1	74	11	338
2014	PS-02	21	39	11	27	0	0	2	61	28	40
2014	PS-03	18	53	17	9	2	1	1	72	11	172
2014	PS-04	40	48	6	3	2	1	0	89	5	78
2014	PS-05	27	39	23	8	3	0	0	66	11	27
2011	PS	19	55	11	10	3	1	2	76	13	296
2011	PS-02	19	46	2	19	10	2	2	68	30	45
2011	PS-03	16	61	10	11	1	0	0	77	12	167
2011	PS-04	31	47	13	3	2	0	5	82	5	61
2011	PS-05	16	49	35	0	0	0	0	65	0	11
2008	PS	21	51	9	11	5	0	1	73	17	270
2008	PS-02	14	45	5	21	10	3	3	62	32	38
2008	PS-03	20	53	12	12	3	0	1	73	14	152
2008	PS-04	33	52	3	5	5	0	3	87	10	40
2008	PS-05	45	37	0	0	9	0	9	90	10	11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	10	19	22	12	8	21	9	40	28	319
2017	PS-01	8	16	34	8	0	25	8	37	13	12
2017	PS-02	6	21	6	12	13	31	10	47	42	29
2017	PS-03	7	21	19	13	9	22	9	40	32	153
2017	PS-04	9	16	29	16	6	17	7	33	29	78
2017	PS-05	40	15	25	7	8	4	0	58	16	23
2014	PS	9	25	21	11	10	17	6	45	28	337
2014	PS-02	5	18	25	15	3	23	12	35	28	40
2014	PS-03	2	19	25	12	13	21	7	30	36	172
2014	PS-04	25	33	13	8	7	13	1	67	17	78
2014	PS-05	8	22	20	15	11	16	8	40	34	26
2011	PS	5	15	23	14	11	25	7	29	37	296
2011	PS-02	2	8	7	24	8	34	17	21	65	45
2011	PS-03	5	13	26	14	13	26	3	25	37	167
2011	PS-04	5	23	27	11	9	21	3	37	28	61
2011	PS-05	0	42	34	16	8	0	0	42	24	11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	41	32	9	4	2	6	6	83	7	319
2017	PS-01	39	23	23	0	0	8	7	73	0	13
2017	PS-02	40	38	3	0	0	16	4	96	0	29
2017	PS-03	41	36	7	4	3	5	4	85	8	153
2017	PS-04	46	30	9	4	4	2	4	82	8	77
2017	PS-05	53	20	16	4	4	0	4	75	8	23
2014	PS	40	36	11	4	1	6	2	82	6	338
2014	PS-02	36	38	7	8	2	8	2	81	11	40
2014	PS-03	37	35	14	5	1	6	2	78	7	172
2014	PS-04	59	26	6	2	3	4	0	89	5	78
2014	PS-05	22	44	11	4	0	16	4	81	5	27
2011	PS	36	34	12	4	3	8	2	78	9	296
2011	PS-02	26	33	11	6	8	10	6	70	17	45
2011	PS-03	43	28	11	3	3	11	0	80	7	167
2011	PS-04	31	42	16	6	2	0	3	75	9	61
2011	PS-05	26	51	24	0	0	0	0	76	0	11
2008	PS	29	33	12	8	3	13	2	73	13	267
2008	PS-02	20	22	10	12	5	28	3	61	24	38
2008	PS-03	28	35	13	9	3	9	2	71	14	150
2008	PS-04	38	31	12	5	3	8	3	78	9	39
2008	PS-05	27	36	19	0	0	9	9	77	0	11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	28	33	13	6	2	13	5	75	9	321
2017	PS-01	31	16	23	7	0	16	7	60	10	13
2017	PS-02	31	18	10	10	0	28	4	71	14	29
2017	PS-03	24	38	15	4	2	14	2	74	8	154
2017	PS-04	33	37	11	8	1	6	3	77	10	78
2017	PS-05	56	21	8	8	0	4	4	83	9	23
2014	PS	28	36	14	4	3	12	2	75	8	338
2014	PS-02	21	37	12	10	3	15	2	70	15	40
2014	PS-03	25	33	18	5	4	13	2	68	11	172
2014	PS-04	46	36	8	1	1	8	1	89	2	78
2014	PS-05	10	38	18	3	11	16	4	60	18	27
2011	PS	25	34	15	8	2	13	3	70	12	295
2011	PS-02	16	16	19	8	8	24	8	49	23	45
2011	PS-03	27	35	14	8	1	14	1	73	10	166
2011	PS-04	28	38	16	10	0	3	5	72	11	61
2011	PS-05	16	51	24	8	0	0	0	68	8	11
2008	PS	27	39	11	9	5	8	2	72	16	270
2008	PS-02	28	22	8	14	8	18	3	63	28	38
2008	PS-03	23	41	12	11	5	7	1	70	17	152
2008	PS-04	35	38	15	5	3	3	3	77	8	40
2008	PS-05	27	46	18	0	0	0	9	80	0	11

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PS	7	93	320
2017	PS-03	7	93	154
2014	PS	6	94	338
2014	PS-03	10	90	172

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	PS	61	22
2017	PS-03	81	10
2014	PS	60	25
2014	PS-03	55	18

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	PS	59	22
2017	PS-03	57	10
2014	PS	73	25
2014	PS-03	78	18

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	PS-03	10
2014	PS	25
2014	PS-03	18

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	PS-03	0	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	PS	22
2017	PS-03	10
2014	PS-03	18

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	PS	0	22
2017	PS-03	0	10

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	PS-03	0	10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	Total responses
2017	PS	22
2017	PS-03	10
2014	PS	25
2014	PS-03	18

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	PS	24	22

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	PS	30	22
2014	PS	36	25
2014	PS-03	39	18

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	PS	0	22
2017	PS-03	0	10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	PS-03	0	10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	PS	0	22
2017	PS-03	0	10

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	PS	34	22
2014	PS	20	25

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	PS	22
2017	PS-03	10
2014	PS	25
2014	PS-03	18

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	PS	32	22
2014	PS	40	25
2014	PS-03	39	18

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	PS	42	22
2017	PS-03	48	10
2014	PS	36	25
2014	PS-03	44	18

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	PS	21	22
2014	PS	32	25
2014	PS-03	33	18

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	PS	36	22
2014	PS	24	25

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	PS	21	22

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	PS-03	0	10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	PS-03	0	10
2014	PS	20	25

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	PS	34	22
2014	PS	40	25
2014	PS-03	33	18

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	PS	0	19
2014	PS-03	0	16

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	PS	0	19

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	PS	51	19
2014	PS	53	23
2014	PS-03	63	16

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	PS	71	19
2014	PS	60	23
2014	PS-03	62	16

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	PS	0	19

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PS	87	13	22
2017	PS-03	90	10	10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	17	22	20	3	3	30	6	60	9	321
2017	PS-01	23	23	16	7	0	16	15	67	11	13
2017	PS-02	16	18	14	6	6	28	10	56	21	29
2017	PS-03	10	19	24	3	2	35	6	49	9	154
2017	PS-04	24	25	19	1	2	28	0	68	5	78
2017	PS-05	49	23	12	0	4	12	0	82	4	23
2014	PS	17	17	19	4	3	31	10	57	10	338
2014	PS-02	9	26	12	0	3	37	13	71	5	40
2014	PS-03	9	13	22	6	5	36	9	40	20	172
2014	PS-04	32	24	12	2	0	17	13	81	3	78
2014	PS-05	29	12	34	3	0	15	8	52	4	27

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	31	34	14	5	2	12	1	75	8	320
2017	PS-01	23	39	16	7	0	8	7	73	9	13
2017	PS-02	38	33	16	6	3	3	0	73	10	29
2017	PS-03	23	34	18	5	3	17	1	69	10	154
2017	PS-04	36	38	12	1	1	12	0	83	3	77
2017	PS-05	58	23	12	4	4	0	0	81	7	23
2014	PS	27	28	22	4	3	15	1	66	8	338
2014	PS-02	17	40	18	3	3	18	3	71	6	40
2014	PS-03	21	28	24	4	5	16	1	59	12	172
2014	PS-04	40	29	22	2	0	7	0	75	2	78
2014	PS-05	45	27	18	7	4	0	0	71	11	27
2011	PS	30	38	12	7	2	10	0	76	11	296
2011	PS-02	23	34	16	6	4	16	0	69	12	44
2011	PS-03	31	32	14	10	3	11	0	70	14	168
2011	PS-04	34	48	8	5	0	5	0	86	5	61
2011	PS-05	24	68	8	0	0	0	0	92	0	11

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	12	17	22	16	31	1	30	48	319
2017	PS-01	46	16	38	0	0	0	62	0	13
2017	PS-02	3	16	22	23	35	0	19	58	29
2017	PS-03	9	20	18	18	35	1	29	53	154
2017	PS-04	12	10	30	8	39	0	23	47	77
2017	PS-05	29	15	4	25	23	4	46	50	23

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	15	20	31	18	14	1	1	36	32	318
2017	PS-01	23	46	16	16	0	0	0	69	16	13
2017	PS-02	19	16	23	16	22	3	0	36	40	29
2017	PS-03	10	18	36	22	12	0	2	29	34	154
2017	PS-04	11	14	36	18	20	1	0	26	38	76
2017	PS-05	28	20	27	8	17	0	0	48	25	23

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	23	31	24	9	7	2	3	57	17	315
2017	PS-01	8	46	31	8	0	0	8	58	8	13
2017	PS-02	26	26	27	7	10	3	0	55	17	28
2017	PS-03	19	37	23	10	7	1	3	58	19	153
2017	PS-04	19	29	31	10	8	1	1	49	19	76
2017	PS-05	44	20	25	4	7	0	0	64	11	23

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	17	20	28	17	13	2	3	39	32	319
2017	PS-01	23	31	46	0	0	0	0	54	0	13
2017	PS-02	19	23	18	18	19	3	0	43	38	29
2017	PS-03	18	22	26	18	12	1	4	42	31	154
2017	PS-04	11	14	38	19	17	0	1	25	37	77
2017	PS-05	20	26	27	15	4	4	4	50	20	23

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	41	22	16	5	5	1	10	71	11	319
2017	PS-01	53	23	8	0	0	0	16	91	0	13
2017	PS-02	45	26	14	3	9	3	0	73	13	29
2017	PS-03	45	22	15	3	2	1	12	76	7	154
2017	PS-04	29	30	22	9	8	0	1	60	17	76
2017	PS-05	48	12	19	0	4	0	18	73	4	23

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	23	28	25	15	7	1	2	53	22	317
2017	PS-01	23	38	31	7	0	0	0	62	7	13
2017	PS-02	22	39	21	18	0	0	0	61	18	29
2017	PS-03	19	29	26	17	7	1	2	49	25	153
2017	PS-04	23	25	23	16	9	1	3	50	26	76
2017	PS-05	40	8	31	10	11	0	0	48	21	23

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	21	26	25	13	9	2	3	50	24	319
2017	PS-01	23	38	23	8	7	0	0	62	15	13
2017	PS-02	23	25	31	14	3	3	0	50	18	29
2017	PS-03	18	26	22	16	13	1	4	46	30	153
2017	PS-04	18	29	30	10	10	1	1	48	21	77
2017	PS-05	28	24	34	7	4	4	0	54	11	23

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	23	22	29	15	7	2	3	47	23	318
2017	PS-01	39	30	23	0	0	0	8	75	0	13
2017	PS-02	23	15	45	3	10	3	0	40	13	29
2017	PS-03	20	23	29	16	7	1	3	45	24	153
2017	PS-04	12	25	27	21	12	1	1	39	33	76
2017	PS-05	36	12	37	11	4	0	0	48	15	23

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	31	32	20	8	4	1	4	66	13	318
2017	PS-01	23	46	0	16	7	0	8	75	25	13
2017	PS-02	30	46	21	3	0	0	0	76	3	29
2017	PS-03	30	31	20	9	4	1	4	64	15	154
2017	PS-04	24	36	22	7	8	1	1	62	15	75
2017	PS-05	53	11	24	8	4	0	0	64	12	23

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	20	26	27	11	11	2	3	48	23	314
2017	PS-01	0	15	31	23	23	0	8	16	50	13
2017	PS-02	16	29	29	10	16	0	0	45	26	29
2017	PS-03	22	28	26	12	7	2	3	53	20	152
2017	PS-04	11	24	32	9	21	1	1	36	31	75
2017	PS-05	39	28	16	13	4	0	0	67	17	21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	37	33	17	5	7	1	1	71	12	319
2017	PS-01	46	31	23	0	0	0	0	77	0	13
2017	PS-02	32	39	22	3	3	0	0	71	6	29
2017	PS-03	34	36	16	5	7	1	1	71	12	154
2017	PS-04	39	24	20	5	8	1	3	66	13	77
2017	PS-05	45	24	7	12	8	0	4	72	20	23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	68	14	5	4	3	1	4	87	8	319
2017	PS-01	62	0	8	0	15	8	8	73	18	13
2017	PS-02	71	19	6	0	0	0	3	94	0	29
2017	PS-03	68	13	5	4	5	1	5	85	9	154
2017	PS-04	62	22	3	8	1	0	4	88	10	77
2017	PS-05	92	0	0	4	4	0	0	92	8	23

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	47	25	13	6	5	1	2	75	12	317
2017	PS-01	54	16	16	0	7	0	8	75	8	13
2017	PS-02	53	25	16	3	3	0	0	78	6	29
2017	PS-03	40	31	15	5	6	1	2	74	11	154
2017	PS-04	49	24	11	6	8	0	1	75	14	76
2017	PS-05	53	18	8	21	0	0	0	71	21	22

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	60	16	12	4	4	1	3	79	9	319
2017	PS-01	62	8	8	8	7	0	8	75	16	13
2017	PS-02	72	18	10	0	0	0	0	90	0	29
2017	PS-03	55	20	13	3	6	1	3	77	9	154
2017	PS-04	63	13	13	5	4	0	3	78	9	77
2017	PS-05	73	12	4	8	4	0	0	84	12	23

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	52	9	6	2	2	29	86	5	319
2017	PS-01	38	16	16	0	0	31	78	0	13
2017	PS-02	59	3	0	0	0	38	100	0	29
2017	PS-03	51	5	2	0	1	41	94	2	154
2017	PS-04	44	22	11	5	5	13	76	12	77
2017	PS-05	71	9	7	8	0	4	84	9	23

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	60	23	7	2	1	1	7	89	3	317
2017	PS-01	38	31	23	0	0	0	8	75	0	13
2017	PS-02	47	31	10	9	0	0	3	80	10	29
2017	PS-03	60	23	5	2	0	1	10	92	2	153
2017	PS-04	69	19	4	0	3	0	5	93	3	76
2017	PS-05	62	34	4	0	0	0	0	96	0	23

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	68	15	4	3	4	1	5	87	8	320
2017	PS-01	23	23	0	30	16	8	0	50	50	13
2017	PS-02	61	24	5	0	3	0	6	91	3	29
2017	PS-03	70	15	3	2	3	1	6	91	5	154
2017	PS-04	75	7	7	3	4	1	3	86	7	78
2017	PS-05	82	10	0	0	8	0	0	92	8	23

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	56	24	11	3	1	1	3	84	5	319
2017	PS-01	46	16	23	15	0	0	0	62	15	13
2017	PS-02	63	15	10	3	6	0	3	80	10	29
2017	PS-03	50	30	14	3	1	1	3	82	4	154
2017	PS-04	62	21	9	3	1	0	4	87	4	77
2017	PS-05	72	21	3	0	0	4	0	97	0	23

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	9	26	38	18	7	1	1	35	26	321
2017	PS-01	15	23	54	8	0	0	0	38	8	13
2017	PS-02	13	13	40	18	13	3	0	27	32	29
2017	PS-03	5	25	43	19	7	0	1	31	26	154
2017	PS-04	5	28	33	25	7	1	1	34	32	78
2017	PS-05	16	24	45	8	7	0	0	40	15	23

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	11	28	37	19	5	0	24	39	321
2017	PS-01	0	54	31	8	7	0	15	54	13
2017	PS-02	13	25	37	19	7	0	26	37	29
2017	PS-03	9	28	43	14	4	1	18	38	154
2017	PS-04	9	33	30	24	4	0	28	42	78
2017	PS-05	25	15	40	20	0	0	20	40	23

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	20	45	17	11	4	3	67	15	319
2017	PS-01	16	46	23	7	0	8	67	8	13
2017	PS-02	26	47	17	8	0	3	74	9	29
2017	PS-03	18	47	17	13	5	1	65	18	153
2017	PS-04	23	47	11	10	6	3	72	17	78
2017	PS-05	26	33	37	4	0	0	59	4	22

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	18	30	15	18	17	1	1	49	36	320
2017	PS-01	30	16	31	8	7	8	0	50	16	13
2017	PS-02	20	37	11	6	26	0	0	57	32	29
2017	PS-03	10	31	14	25	18	1	0	42	44	154
2017	PS-04	22	29	13	18	18	0	0	51	36	77
2017	PS-05	24	29	36	4	7	0	0	53	11	23

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PS	17	83	319
2017	PS-03	18	82	154
2017	PS-04	14	86	77
2017	PS-05	21	79	23
2014	PS	20	80	337
2014	PS-03	20	80	172
2014	PS-04	23	77	78
2014	PS-05	19	81	27

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PS	80	20	54
2017	PS-03	83	17	29
2017	PS-04	91	9	11
2014	PS	82	18	65
2014	PS-03	88	12	34
2014	PS-04	80	20	15

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	58	29	0	9	4	87	13	44
2017	PS-03	55	33	0	8	4	88	12	24
2017	PS-04	49	32	0	19	0	81	19	10
2014	PS	60	25	3	7	5	85	11	52
2014	PS-03	47	30	3	13	7	77	20	30
2014	PS-04	81	14	5	0	0	95	0	10

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	17	16	22	17	23	4	1	18	82	321
2017	PS-01	46	23	23	0	0	7	0	50	50	13
2017	PS-02	10	10	19	23	26	13	0	11	89	29
2017	PS-03	16	17	21	20	22	3	0	17	83	154
2017	PS-04	14	12	26	17	26	1	3	15	85	78
2017	PS-05	33	15	4	7	31	10	0	36	64	23

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	PS	34	249
2017	PS-02	37	22
2017	PS-03	28	126
2017	PS-04	39	63
2017	PS-05	35	13

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PS	51	249
2017	PS-02	46	22
2017	PS-03	60	126
2017	PS-04	51	63
2017	PS-05	38	13

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PS	10	249
2017	PS-02	4	22
2017	PS-03	12	126
2017	PS-04	6	63
2017	PS-05	0	13

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	PS	36	249
2017	PS-02	41	22
2017	PS-03	31	126
2017	PS-04	51	63
2017	PS-05	40	13

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	PS	6	249
2017	PS-02	4	22
2017	PS-03	9	126
2017	PS-04	2	63
2017	PS-05	6	13

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	PS	45	249
2017	PS-02	38	22
2017	PS-03	52	126
2017	PS-04	36	63
2017	PS-05	48	13

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	PS	3	38	22	18	4	15	240
2017	PS-02	0	36	21	21	0	22	20
2017	PS-03	3	34	25	18	6	13	121
2017	PS-04	2	34	16	22	5	20	63
2017	PS-05	0	60	21	14	0	6	13

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	8	21	14	24	27	1	5	30	55	251
2017	PS-02	9	20	4	34	25	4	4	32	64	22
2017	PS-03	3	22	12	26	29	2	5	27	59	126
2017	PS-04	12	6	17	29	33	0	2	19	64	64
2017	PS-05	19	34	7	19	21	0	0	53	40	13

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PS	1	6	10	18	56	3	5	8	81	251
2017	PS-02	4	4	4	31	53	4	0	9	87	22
2017	PS-03	0	6	10	18	56	2	8	7	82	126
2017	PS-04	3	3	5	9	76	2	2	6	89	64
2017	PS-05	0	20	0	20	60	0	0	20	80	13

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - PS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)