2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - PO-TCO

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 49 34 0 17 0 0 0 83 17 35
2017 PO-TCO-01 80 10 0 10 0 0 0 90 10 10
2017 PO-TCO-02 35 43 0 22 0 0 0 78 22 23
2014 PO-TCO 48 40 5 5 3 0 0 88 7 40
2014 PO-TCO-02 47 41 6 3 3 0 0 88 6 32

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 83 11 3 0 0 0 3 97 0 35
2017 PO-TCO-01 100 0 0 0 0 0 0 100 0 10
2017 PO-TCO-02 74 17 4 0 0 0 4 95 0 23
2014 PO-TCO 92 8 0 0 0 0 0 100 0 40
2014 PO-TCO-02 91 9 0 0 0 0 0 100 0 32

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 77 20 3 0 0 0 0 97 0 35
2017 PO-TCO-01 70 30 0 0 0 0 0 100 0 10
2017 PO-TCO-02 78 17 4 0 0 0 0 96 0 23
2014 PO-TCO 87 5 5 0 0 0 3 95 0 40
2014 PO-TCO-02 84 6 6 0 0 0 3 93 0 32

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 49 31 9 6 6 0 0 80 11 35
2017 PO-TCO-01 80 10 10 0 0 0 0 90 0 10
2017 PO-TCO-02 35 39 9 9 9 0 0 74 17 23
2014 PO-TCO 27 55 8 10 0 0 0 82 10 40
2014 PO-TCO-02 31 53 6 9 0 0 0 84 9 32

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 37 43 14 6 0 0 0 80 6 35
2017 PO-TCO-01 60 40 0 0 0 0 0 100 0 10
2017 PO-TCO-02 26 43 22 9 0 0 0 70 9 23
2014 PO-TCO 40 40 8 10 3 0 0 80 13 40
2014 PO-TCO-02 40 38 6 13 3 0 0 78 16 32

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 57 34 9 0 0 0 0 91 0 35
2017 PO-TCO-01 80 20 0 0 0 0 0 100 0 10
2017 PO-TCO-02 48 39 13 0 0 0 0 87 0 23
2014 PO-TCO 48 42 8 0 3 0 0 90 3 40
2014 PO-TCO-02 41 50 6 0 3 0 0 91 3 32

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 63 34 3 0 0 0 0 97 0 35
2017 PO-TCO-01 60 40 0 0 0 0 0 100 0 10
2017 PO-TCO-02 61 35 4 0 0 0 0 96 0 23
2014 PO-TCO 50 40 5 5 0 0 0 90 5 40
2014 PO-TCO-02 47 44 3 6 0 0 0 91 6 32

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 41 32 12 15 0 0 0 74 15 34
2017 PO-TCO-01 70 20 10 0 0 0 0 90 0 10
2017 PO-TCO-02 27 36 14 23 0 0 0 64 23 22
2014 PO-TCO 40 43 10 8 0 0 0 82 8 40
2014 PO-TCO-02 37 41 13 9 0 0 0 78 9 32

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 20 43 9 20 9 0 0 63 29 35
2017 PO-TCO-01 60 30 0 10 0 0 0 90 10 10
2017 PO-TCO-02 4 43 13 26 13 0 0 48 39 23
2014 PO-TCO 20 37 15 13 15 0 0 57 28 40
2014 PO-TCO-02 15 38 16 12 19 0 0 53 31 32

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 37 34 9 11 9 0 0 71 20 35
2017 PO-TCO-01 50 20 10 0 20 0 0 70 20 10
2017 PO-TCO-02 30 39 9 17 4 0 0 70 22 23
2014 PO-TCO 47 22 8 5 8 3 7 77 14 40
2014 PO-TCO-02 47 25 9 6 0 3 9 82 7 32

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 57 37 3 0 3 0 0 94 3 35
2017 PO-TCO-01 70 30 0 0 0 0 0 100 0 10
2017 PO-TCO-02 57 35 4 0 4 0 0 91 4 23
2014 PO-TCO 45 45 8 0 3 0 0 90 3 40
2014 PO-TCO-02 40 50 6 0 3 0 0 91 3 32

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 23 34 11 20 11 0 0 57 31 35
2017 PO-TCO-01 50 20 0 20 10 0 0 70 30 10
2017 PO-TCO-02 13 35 17 22 13 0 0 48 35 23
2014 PO-TCO 28 35 12 18 8 0 0 62 25 40
2014 PO-TCO-02 19 38 16 19 9 0 0 56 28 32

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 46 40 11 3 0 0 0 86 3 35
2017 PO-TCO-01 70 30 0 0 0 0 0 100 0 10
2017 PO-TCO-02 35 43 17 4 0 0 0 78 4 23

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 51 40 3 3 3 0 0 91 6 35
2017 PO-TCO-01 60 30 0 0 10 0 0 90 10 10
2017 PO-TCO-02 43 48 4 4 0 0 0 91 4 23
2014 PO-TCO 45 40 5 10 0 0 0 85 10 40
2014 PO-TCO-02 43 38 6 13 0 0 0 81 13 32

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 29 29 17 11 11 0 3 59 24 35
2017 PO-TCO-01 50 10 10 10 10 0 10 67 22 10
2017 PO-TCO-02 22 30 22 13 13 0 0 52 26 23

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 76 24 0 0 0 0 0 100 0 34
2017 PO-TCO-01 90 10 0 0 0 0 0 100 0 10
2017 PO-TCO-02 73 27 0 0 0 0 0 100 0 22
2014 PO-TCO 78 20 3 0 0 0 0 97 0 40
2014 PO-TCO-02 75 22 3 0 0 0 0 97 0 32

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 6 41 24 12 15 3 0 48 27 34
2017 PO-TCO-01 0 50 20 10 10 10 0 56 22 10
2017 PO-TCO-02 9 32 27 14 18 0 0 41 32 22
2014 PO-TCO 15 43 25 7 10 0 0 57 18 40
2014 PO-TCO-02 12 37 31 9 9 0 0 50 19 32

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 12 47 18 15 6 3 0 61 21 34
2017 PO-TCO-01 10 50 20 10 0 10 0 67 11 10
2017 PO-TCO-02 14 41 18 18 9 0 0 55 27 22
2014 PO-TCO 27 43 12 13 5 0 0 70 18 40
2014 PO-TCO-02 22 41 16 16 6 0 0 62 22 32

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 44 35 15 0 6 0 0 79 6 34
2017 PO-TCO-01 70 20 10 0 0 0 0 90 0 10
2017 PO-TCO-02 27 45 18 0 9 0 0 73 9 22
2014 PO-TCO 35 55 5 5 0 0 0 90 5 40
2014 PO-TCO-02 34 53 6 6 0 0 0 87 6 32

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 44 44 9 3 0 0 0 88 3 34
2017 PO-TCO-01 60 40 0 0 0 0 0 100 0 10
2017 PO-TCO-02 32 50 14 5 0 0 0 82 5 22
2014 PO-TCO 50 40 5 0 5 0 0 90 5 40
2014 PO-TCO-02 47 41 6 0 6 0 0 87 6 32

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 60 23 3 3 0 0 11 94 3 35
2017 PO-TCO-01 60 20 0 0 0 0 20 100 0 10
2017 PO-TCO-02 65 22 4 4 0 0 4 91 5 23
2014 PO-TCO 75 12 10 0 0 0 3 89 0 40
2014 PO-TCO-02 78 9 9 0 0 0 3 90 0 32

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 0 12 35 18 15 6 15 41 15 34
2017 PO-TCO-01 0 10 10 20 20 20 20 67 17 10
2017 PO-TCO-02 0 14 50 14 9 0 14 26 16 22
2014 PO-TCO 3 10 30 32 17 2 5 54 13 40
2014 PO-TCO-02 3 12 25 37 19 0 3 58 16 32

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 11 11 31 20 17 3 6 41 25 35
2017 PO-TCO-01 0 0 10 20 50 10 10 88 0 10
2017 PO-TCO-02 17 17 43 13 4 0 4 18 36 23
2014 PO-TCO 8 10 38 23 15 5 3 40 19 40
2014 PO-TCO-02 9 13 34 25 15 0 3 42 23 32

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 6 14 11 34 17 6 11 62 24 35
2017 PO-TCO-01 0 10 10 30 20 20 10 71 14 10
2017 PO-TCO-02 9 17 13 30 17 0 13 55 30 23
2014 PO-TCO 0 10 30 30 12 12 5 51 12 40
2014 PO-TCO-02 0 9 28 34 12 9 6 55 11 32

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 0 0 14 26 31 3 26 80 0 35
2017 PO-TCO-01 0 0 10 0 50 10 30 83 0 10
2017 PO-TCO-02 0 0 17 35 22 0 26 76 0 23
2014 PO-TCO 0 3 8 33 32 5 20 86 4 40
2014 PO-TCO-02 0 0 9 41 28 0 22 88 0 32

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 31 17 29 6 9 6 3 16 53 35
2017 PO-TCO-01 10 0 50 0 20 10 10 25 13 10
2017 PO-TCO-02 43 26 17 4 4 4 0 9 73 23
2014 PO-TCO 18 10 17 18 25 10 3 48 32 40
2014 PO-TCO-02 19 12 16 22 22 6 3 48 35 32

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 23 26 20 11 9 6 6 23 55 35
2017 PO-TCO-01 10 0 30 20 20 10 10 50 13 10
2017 PO-TCO-02 30 39 13 4 4 4 4 10 76 23
2014 PO-TCO 18 12 25 23 13 5 5 39 34 40
2014 PO-TCO-02 16 16 25 28 9 0 6 40 33 32

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 3 20 26 20 11 9 11 39 29 35
2017 PO-TCO-01 0 0 40 20 10 20 10 43 0 10
2017 PO-TCO-02 4 30 22 17 9 4 13 32 42 23
2014 PO-TCO 8 17 30 20 15 5 5 39 28 40
2014 PO-TCO-02 6 22 28 22 15 0 6 40 30 32
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 66 9 6 0 3 0 17 90 3 35
2017 PO-TCO-01 50 10 20 0 0 0 20 75 0 10
2017 PO-TCO-02 70 9 0 0 4 0 17 95 5 23
2014 PO-TCO 80 5 3 0 0 0 13 97 0 40
2014 PO-TCO-02 81 0 3 0 0 0 16 96 0 32

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 14 34 20 14 14 3 0 50 29 35
2017 PO-TCO-01 30 40 20 0 10 0 0 70 10 10
2017 PO-TCO-02 9 26 22 22 17 4 0 36 41 23
2014 PO-TCO 23 27 33 8 10 0 0 50 18 40
2014 PO-TCO-02 18 25 35 9 12 0 0 44 22 32

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 43 20 14 14 9 0 0 63 23 35
2017 PO-TCO-01 70 0 20 0 10 0 0 70 10 10
2017 PO-TCO-02 35 26 13 22 4 0 0 61 26 23
2014 PO-TCO 28 35 10 13 15 0 0 62 28 40
2014 PO-TCO-02 25 34 9 16 16 0 0 59 31 32

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 31 40 9 9 6 6 0 76 15 35
2017 PO-TCO-01 70 20 0 0 0 10 0 100 0 10
2017 PO-TCO-02 13 48 13 13 9 4 0 64 23 23
2014 PO-TCO 30 57 5 5 0 0 3 90 5 40
2014 PO-TCO-02 28 56 6 6 0 0 3 87 7 32

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 23 34 6 9 9 20 0 71 21 35
2017 PO-TCO-01 60 10 0 0 0 30 0 100 0 10
2017 PO-TCO-02 9 39 9 13 13 17 0 58 32 23
2014 PO-TCO 20 40 12 18 7 3 0 62 26 40
2014 PO-TCO-02 19 44 12 13 9 3 0 64 23 32

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 11 29 9 20 14 17 0 48 41 35
2017 PO-TCO-01 30 30 0 0 10 30 0 86 14 10
2017 PO-TCO-02 4 22 13 30 17 13 0 30 55 23
2014 PO-TCO 10 28 18 27 15 2 0 38 44 40
2014 PO-TCO-02 9 28 9 34 19 0 0 37 53 32

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 26 46 17 3 9 0 0 71 11 35
2017 PO-TCO-01 50 30 10 0 10 0 0 80 10 10
2017 PO-TCO-02 17 48 22 4 9 0 0 65 13 23
2014 PO-TCO 30 40 13 10 8 0 0 70 17 40
2014 PO-TCO-02 28 41 13 9 9 0 0 69 19 32
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 54 31 9 3 3 0 0 86 6 35
2017 PO-TCO-01 80 10 0 10 0 0 0 90 10 10
2017 PO-TCO-02 43 39 13 0 4 0 0 83 4 23
2014 PO-TCO 40 27 20 10 3 0 0 67 12 40
2014 PO-TCO-02 37 25 22 12 3 0 0 62 16 32

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 57 23 17 0 0 3 0 82 0 35
2017 PO-TCO-01 80 0 20 0 0 0 0 80 0 10
2017 PO-TCO-02 48 30 17 0 0 4 0 82 0 23
2014 PO-TCO 50 27 8 13 3 0 0 77 15 40
2014 PO-TCO-02 40 31 9 16 3 0 0 72 19 32

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 49 31 14 3 3 0 0 80 6 35
2017 PO-TCO-01 80 0 10 10 0 0 0 80 10 10
2017 PO-TCO-02 35 43 17 0 4 0 0 78 4 23
2014 PO-TCO 47 35 13 3 3 0 0 82 5 40
2014 PO-TCO-02 40 38 16 3 3 0 0 78 6 32

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 77 14 3 0 0 0 6 97 0 35
2017 PO-TCO-01 90 10 0 0 0 0 0 100 0 10
2017 PO-TCO-02 70 17 4 0 0 0 9 95 0 23
2014 PO-TCO 90 2 3 0 0 0 5 97 0 40
2014 PO-TCO-02 91 0 3 0 0 0 6 97 0 32

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 29 23 20 9 3 3 14 62 14 35
2017 PO-TCO-01 50 20 20 0 0 10 0 78 0 10
2017 PO-TCO-02 17 22 22 13 4 0 22 50 22 23
2014 PO-TCO 30 25 7 18 10 0 10 61 31 40
2014 PO-TCO-02 31 22 6 19 13 0 9 58 35 32

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 54 23 11 9 3 0 0 77 11 35
2017 PO-TCO-01 70 20 0 0 10 0 0 90 10 10
2017 PO-TCO-02 43 26 17 13 0 0 0 70 13 23

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 60 29 6 3 3 0 0 89 6 35
2017 PO-TCO-01 70 20 0 10 0 0 0 90 10 10
2017 PO-TCO-02 52 35 9 0 4 0 0 87 4 23

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 51 31 11 6 0 0 0 83 6 35
2017 PO-TCO-01 50 40 0 10 0 0 0 90 10 10
2017 PO-TCO-02 48 30 17 4 0 0 0 78 4 23
2014 PO-TCO 47 27 13 13 0 0 0 75 13 40
2014 PO-TCO-02 44 28 16 13 0 0 0 72 13 32
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 29 40 20 6 3 3 0 71 9 35
2017 PO-TCO-01 50 30 10 0 0 10 0 89 0 10
2017 PO-TCO-02 17 43 26 9 4 0 0 61 13 23
2014 PO-TCO 45 23 20 8 5 0 0 67 13 40
2014 PO-TCO-02 41 19 25 9 6 0 0 59 16 32

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 29 23 11 29 9 0 0 51 37 35
2017 PO-TCO-01 50 30 10 10 0 0 0 80 10 10
2017 PO-TCO-02 17 17 13 39 13 0 0 35 52 23
2014 PO-TCO 45 30 10 10 5 0 0 75 15 40
2014 PO-TCO-02 37 31 13 12 6 0 0 69 19 32

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 20 26 11 29 11 3 0 47 41 35
2017 PO-TCO-01 30 40 10 20 0 0 0 70 20 10
2017 PO-TCO-02 17 13 13 35 17 4 0 32 55 23
2014 PO-TCO 40 33 8 13 5 2 0 74 18 40
2014 PO-TCO-02 34 34 9 16 6 0 0 69 22 32

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 17 29 17 23 11 3 0 47 35 35
2017 PO-TCO-01 30 30 10 20 0 10 0 67 22 10
2017 PO-TCO-02 9 26 22 26 17 0 0 35 43 23
2014 PO-TCO 40 22 10 13 15 0 0 62 28 40
2014 PO-TCO-02 34 25 6 16 19 0 0 59 35 32

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 23 26 14 17 17 3 0 50 35 35
2017 PO-TCO-01 40 40 10 0 0 10 0 89 0 10
2017 PO-TCO-02 13 17 17 26 26 0 0 30 52 23
2014 PO-TCO 32 40 10 13 3 2 0 74 15 40
2014 PO-TCO-02 28 41 13 16 3 0 0 69 19 32
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 26 43 17 9 0 3 3 73 9 35
2017 PO-TCO-01 50 40 0 0 0 10 0 100 0 10
2017 PO-TCO-02 17 39 26 13 0 0 4 59 14 23
2014 PO-TCO 40 35 17 5 0 3 0 77 5 40
2014 PO-TCO-02 34 38 19 6 0 3 0 74 7 32

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 53 32 6 6 0 3 0 88 6 34
2017 PO-TCO-02 48 39 9 4 0 0 0 87 4 23
2014 PO-TCO 62 35 0 3 0 0 0 97 3 40
2014 PO-TCO-02 62 35 0 3 0 0 0 97 3 32

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 43 34 9 6 3 3 3 82 9 35
2017 PO-TCO-01 70 0 10 0 0 10 10 88 0 10
2017 PO-TCO-02 30 48 9 9 4 0 0 78 13 23
2014 PO-TCO 48 35 5 3 8 0 3 85 10 40
2014 PO-TCO-02 41 37 6 3 9 0 3 80 13 32

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 29 37 20 9 6 0 0 66 14 35
2017 PO-TCO-01 60 10 10 20 0 0 0 70 20 10
2017 PO-TCO-02 17 52 22 4 4 0 0 70 9 23
2014 PO-TCO 30 43 12 3 10 3 0 74 13 40
2014 PO-TCO-02 28 41 16 3 9 3 0 71 13 32

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 15 29 21 15 18 3 0 45 33 34
2017 PO-TCO-02 13 26 17 22 22 0 0 39 43 23
2014 PO-TCO 30 22 13 15 15 5 0 55 32 40
2014 PO-TCO-02 25 19 13 19 19 6 0 47 40 32

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 54 11 3 0 0 6 26 96 0 35
2017 PO-TCO-01 60 0 10 0 0 0 30 86 0 10
2017 PO-TCO-02 57 13 0 0 0 9 22 100 0 23
2014 PO-TCO 63 7 8 0 0 5 17 90 0 40
2014 PO-TCO-02 56 6 9 0 0 6 22 87 0 32

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 83 9 3 0 0 0 6 97 0 35
2017 PO-TCO-01 90 10 0 0 0 0 0 100 0 10
2017 PO-TCO-02 78 9 4 0 0 0 9 95 0 23
2014 PO-TCO 80 5 3 0 0 8 5 97 0 40
2014 PO-TCO-02 78 3 3 0 0 9 6 96 0 32

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 26 26 14 23 6 6 0 55 30 35
2017 PO-TCO-01 30 40 0 10 0 20 0 88 13 10
2017 PO-TCO-02 22 17 22 30 9 0 0 39 39 23
2014 PO-TCO 38 22 23 8 10 0 0 60 18 40
2014 PO-TCO-02 31 22 25 9 13 0 0 53 22 32

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 20 31 11 14 9 11 3 60 27 35
2017 PO-TCO-01 30 40 0 10 0 10 10 88 13 10
2017 PO-TCO-02 13 26 17 17 13 13 0 45 35 23
2014 PO-TCO 35 25 15 10 15 0 0 60 25 40
2014 PO-TCO-02 31 19 19 12 19 0 0 50 31 32

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 9 40 26 11 9 6 0 52 21 35
2017 PO-TCO-01 10 50 20 0 0 20 0 75 0 10
2017 PO-TCO-02 9 30 30 17 13 0 0 39 30 23

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 34 37 14 3 3 9 0 78 6 35
2017 PO-TCO-01 70 10 0 0 0 20 0 100 0 10
2017 PO-TCO-02 22 43 22 4 4 4 0 68 9 23
2014 PO-TCO 47 38 3 3 3 5 3 92 5 40
2014 PO-TCO-02 41 44 3 3 3 3 3 90 7 32

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 40 43 6 3 6 3 0 85 9 35
2017 PO-TCO-01 50 30 0 10 0 10 0 89 11 10
2017 PO-TCO-02 39 43 9 0 9 0 0 83 9 23
2014 PO-TCO 57 28 5 8 3 0 0 85 10 40
2014 PO-TCO-02 53 28 6 9 3 0 0 81 13 32

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 46 43 6 3 3 0 0 89 6 35
2017 PO-TCO-01 70 20 0 10 0 0 0 90 10 10
2017 PO-TCO-02 39 48 9 0 4 0 0 87 4 23
2014 PO-TCO 58 25 8 3 8 0 0 82 10 40
2014 PO-TCO-02 53 28 6 3 9 0 0 81 13 32

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 29 34 14 17 6 0 0 63 23 35
2017 PO-TCO-01 60 30 0 10 0 0 0 90 10 10
2017 PO-TCO-02 17 30 22 22 9 0 0 48 30 23
2014 PO-TCO 27 45 15 5 8 0 0 73 12 40
2014 PO-TCO-02 25 44 19 3 9 0 0 69 13 32

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 26 37 20 6 11 0 0 63 17 35
2017 PO-TCO-01 60 20 10 10 0 0 0 80 10 10
2017 PO-TCO-02 9 43 26 4 17 0 0 52 22 23
2014 PO-TCO 32 38 20 3 8 0 0 70 10 40
2014 PO-TCO-02 31 34 22 3 9 0 0 65 13 32

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 26 11 31 14 6 11 0 42 23 35
2017 PO-TCO-01 30 10 30 0 10 20 0 50 13 10
2017 PO-TCO-02 26 13 30 22 4 4 0 41 27 23
2014 PO-TCO 32 22 18 18 10 0 0 55 28 40
2014 PO-TCO-02 31 22 16 19 13 0 0 53 31 32
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 PO-TCO 11 49 40 35
2017 PO-TCO-01 10 60 30 10
2017 PO-TCO-02 13 39 48 23
2014 PO-TCO 15 57 28 40
2014 PO-TCO-02 19 53 28 32
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 20 31 11 3 6 29 0 72 12 35
2017 PO-TCO-01 30 30 0 0 0 40 0 100 0 10
2017 PO-TCO-02 17 30 17 4 9 22 0 61 17 23
2014 PO-TCO 30 30 15 8 10 5 2 65 19 40
2014 PO-TCO-02 28 31 13 9 12 3 3 63 23 32

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 31 46 9 11 3 0 0 77 14 35
2017 PO-TCO-01 50 40 0 10 0 0 0 90 10 10
2017 PO-TCO-02 26 43 13 13 4 0 0 70 17 23
2014 PO-TCO 35 45 8 3 10 0 0 80 13 40
2014 PO-TCO-02 31 47 6 3 13 0 0 78 16 32
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 3 26 9 14 20 11 17 40 48 35
2017 PO-TCO-01 10 10 10 20 0 30 20 40 40 10
2017 PO-TCO-02 0 30 9 13 30 4 13 37 53 23
2014 PO-TCO 13 18 25 5 15 5 20 40 27 40
2014 PO-TCO-02 12 16 31 6 16 3 16 34 27 32

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 0 6 20 6 17 23 29 12 47 35
2017 PO-TCO-01 0 0 20 0 0 60 20 0 0 10
2017 PO-TCO-02 0 4 22 9 26 9 30 7 57 23
2014 PO-TCO 7 3 15 3 8 17 48 28 29 40
2014 PO-TCO-02 9 3 12 3 9 19 44 33 34 32

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 14 20 17 11 6 11 20 50 25 35
2017 PO-TCO-01 20 20 0 0 0 40 20 100 0 10
2017 PO-TCO-02 13 22 22 17 9 0 17 42 32 23
2014 PO-TCO 17 15 22 10 3 15 18 48 19 40
2014 PO-TCO-02 15 19 22 9 3 19 13 50 18 32

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 11 23 14 11 9 11 20 50 29 35
2017 PO-TCO-01 20 20 0 0 0 40 20 100 0 10
2017 PO-TCO-02 9 22 22 17 13 0 17 37 37 23
2014 PO-TCO 17 23 20 5 5 13 18 57 15 40
2014 PO-TCO-02 15 28 19 6 3 16 13 61 13 32
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PO-TCO-01 0 100 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 20 20 17 0 6 29 9 64 9 35
2017 PO-TCO-01 30 20 10 0 0 30 10 83 0 10
2017 PO-TCO-02 17 22 17 0 9 26 9 60 13 23
2014 PO-TCO 22 25 20 0 3 20 10 68 4 40
2014 PO-TCO-02 25 31 16 0 3 19 6 75 4 32

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 34 34 11 0 3 11 6 83 3 35
2017 PO-TCO-01 50 30 0 0 0 10 10 100 0 10
2017 PO-TCO-02 30 30 17 0 4 13 4 74 5 23
2014 PO-TCO 37 45 5 0 0 8 5 94 0 40
2014 PO-TCO-02 34 47 6 0 0 9 3 93 0 32
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 3 6 14 14 63 0 0 9 77 35
2017 PO-TCO-01 0 10 20 30 40 0 0 10 70 10
2017 PO-TCO-02 0 4 9 9 78 0 0 4 87 23

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 17 20 17 29 17 0 0 37 46 35
2017 PO-TCO-01 10 40 40 10 0 0 0 50 10 10
2017 PO-TCO-02 13 13 9 39 26 0 0 26 65 23

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 54 20 9 0 3 0 14 87 3 35
2017 PO-TCO-01 70 0 10 0 0 0 20 88 0 10
2017 PO-TCO-02 43 30 9 0 4 0 13 85 5 23

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 11 9 9 31 40 0 0 20 71 35
2017 PO-TCO-01 10 20 20 40 10 0 0 30 50 10
2017 PO-TCO-02 9 0 4 30 57 0 0 9 87 23

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 26 20 20 11 17 0 6 48 30 35
2017 PO-TCO-01 40 30 10 10 0 0 10 78 11 10
2017 PO-TCO-02 22 13 22 13 26 0 4 36 41 23

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 20 26 26 14 14 0 0 46 29 35
2017 PO-TCO-01 20 50 30 0 0 0 0 70 0 10
2017 PO-TCO-02 17 17 22 22 22 0 0 35 43 23

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 37 20 26 6 9 0 3 59 15 35
2017 PO-TCO-01 60 10 30 0 0 0 0 70 0 10
2017 PO-TCO-02 22 26 26 9 13 0 4 50 23 23

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 37 29 23 6 3 0 3 68 9 35
2017 PO-TCO-01 60 30 10 0 0 0 0 90 0 10
2017 PO-TCO-02 22 30 30 9 4 0 4 55 14 23

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 51 26 11 6 3 0 3 79 9 35
2017 PO-TCO-01 70 20 0 10 0 0 0 90 10 10
2017 PO-TCO-02 43 26 17 4 4 0 4 73 9 23

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 20 34 17 17 11 0 0 54 29 35
2017 PO-TCO-01 0 60 20 10 10 0 0 60 20 10
2017 PO-TCO-02 26 22 17 22 13 0 0 48 35 23

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 51 17 20 3 0 0 9 75 3 35
2017 PO-TCO-01 70 20 10 0 0 0 0 90 0 10
2017 PO-TCO-02 39 17 26 4 0 0 13 65 5 23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 80 11 6 0 3 0 0 91 3 35
2017 PO-TCO-01 90 0 0 0 10 0 0 90 10 10
2017 PO-TCO-02 74 17 9 0 0 0 0 91 0 23

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 54 26 11 9 0 0 0 80 9 35
2017 PO-TCO-01 80 10 10 0 0 0 0 90 0 10
2017 PO-TCO-02 43 30 13 13 0 0 0 74 13 23

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 63 23 11 0 3 0 0 86 3 35
2017 PO-TCO-01 80 10 0 0 10 0 0 90 10 10
2017 PO-TCO-02 52 30 17 0 0 0 0 83 0 23

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 57 3 0 0 0 0 40 100 0 35
2017 PO-TCO-01 40 0 0 0 0 0 60 100 0 10
2017 PO-TCO-02 65 4 0 0 0 0 30 100 0 23

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 57 11 20 3 3 3 3 73 6 35
2017 PO-TCO-01 50 20 10 0 0 10 10 88 0 10
2017 PO-TCO-02 57 9 26 4 4 0 0 65 9 23

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 54 34 9 0 0 0 3 91 0 35
2017 PO-TCO-01 50 40 10 0 0 0 0 90 0 10
2017 PO-TCO-02 61 26 9 0 0 0 4 91 0 23

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 63 26 3 3 0 3 3 94 3 35
2017 PO-TCO-01 40 40 0 0 0 10 10 100 0 10
2017 PO-TCO-02 70 22 4 4 0 0 0 91 4 23

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 9 14 43 20 14 0 0 23 34 35
2017 PO-TCO-01 20 10 60 0 10 0 0 30 10 10
2017 PO-TCO-02 4 9 39 30 17 0 0 13 48 23

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 20 29 37 11 3 0 0 14 49 35
2017 PO-TCO-01 10 20 60 10 0 0 0 10 30 10
2017 PO-TCO-02 26 35 26 9 4 0 0 13 61 23

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 31 34 20 11 0 3 0 68 12 35
2017 PO-TCO-01 50 10 30 10 0 0 0 60 10 10
2017 PO-TCO-02 22 43 17 13 0 4 0 68 14 23

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 11 31 20 17 20 0 0 43 37 35
2017 PO-TCO-01 20 10 50 10 10 0 0 30 20 10
2017 PO-TCO-02 9 35 9 22 26 0 0 43 48 23
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PO-TCO 14 86 35
2014 PO-TCO 18 82 40
2014 PO-TCO-02 16 84 32
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 3 9 14 40 34 0 0 3 97 35
2017 PO-TCO-01 0 20 10 40 30 0 0 0 100 10
2017 PO-TCO-02 0 4 17 39 39 0 0 0 100 23

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 PO-TCO 65 34
2017 PO-TCO-01 60 10
2017 PO-TCO-02 65 23

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 PO-TCO 47 34
2017 PO-TCO-01 40 10
2017 PO-TCO-02 52 23

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 PO-TCO 26 34
2017 PO-TCO-01 10 10
2017 PO-TCO-02 35 23

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 PO-TCO 79 34
2017 PO-TCO-01 80 10
2017 PO-TCO-02 78 23

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 PO-TCO 3 34
2017 PO-TCO-01 0 10
2017 PO-TCO-02 4 23

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 PO-TCO 24 34
2017 PO-TCO-01 20 10
2017 PO-TCO-02 26 23

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 PO-TCO 3 35 19 13 3 26 31
2017 PO-TCO-02 5 19 29 10 5 33 21

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 15 21 15 18 26 0 6 38 47 34
2017 PO-TCO-01 30 10 10 30 10 0 10 44 44 10
2017 PO-TCO-02 9 26 13 13 35 0 4 36 50 23

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PO-TCO 3 3 9 12 71 3 0 6 85 34
2017 PO-TCO-01 0 0 20 20 50 10 0 0 78 10
2017 PO-TCO-02 4 4 0 9 83 0 0 9 91 23
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