2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - PH

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 29 52 5 12 2 0 0 81 13 57
2017 PH-01 21 58 4 17 0 0 0 79 17 29
2017 PH-03 29 57 0 14 0 0 0 86 14 14
2014 PH 20 49 9 9 12 1 0 70 22 59
2014 PH-01 17 59 8 7 9 0 0 76 16 33
2014 PH-03 21 32 22 11 14 0 0 53 25 12
2011 PH 33 37 8 17 5 0 0 70 22 51
2011 PH-01 41 39 7 10 3 0 0 80 13 23
2011 PH-03 23 25 18 35 0 0 0 48 35 14
2008 PH 30 54 4 4 8 0 0 84 12 39
2008 PH-03 37 37 10 5 10 0 0 74 16 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 59 28 9 2 3 0 0 87 5 57
2017 PH-01 62 25 10 0 3 0 0 87 3 29
2017 PH-03 63 30 0 7 0 0 0 93 7 14
2014 PH 59 19 9 6 6 0 1 79 12 59
2014 PH-01 58 21 7 7 4 0 3 82 11 33
2014 PH-03 57 14 11 0 18 0 0 71 18 12
2011 PH 66 25 3 7 0 0 0 90 7 51
2011 PH-01 75 25 0 0 0 0 0 100 0 23
2011 PH-03 67 10 11 12 0 0 0 77 12 14
2008 PH 62 26 4 0 4 4 0 92 4 39
2008 PH-03 58 11 10 0 10 10 0 77 12 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 58 24 10 3 5 0 0 82 8 57
2017 PH-01 59 25 10 0 7 0 0 83 7 29
2017 PH-03 51 22 7 14 7 0 0 73 21 14
2014 PH 65 17 11 4 4 0 0 82 7 59
2014 PH-01 69 20 11 0 0 0 0 89 0 33
2014 PH-03 46 7 11 18 18 0 0 53 36 12
2011 PH 65 21 3 3 7 0 0 86 11 51
2011 PH-01 74 26 0 0 0 0 0 100 0 23
2011 PH-03 55 12 11 0 22 0 0 68 22 14
2008 PH 61 22 5 2 10 0 0 83 12 39
2008 PH-03 53 21 0 5 21 0 0 74 26 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 26 42 19 10 3 0 0 68 13 57
2017 PH-01 15 55 17 13 0 0 0 70 13 29
2017 PH-03 30 27 29 7 7 0 0 58 14 14
2014 PH 33 30 7 16 14 0 0 63 30 59
2014 PH-01 35 30 9 12 13 0 0 65 25 33
2014 PH-03 39 14 0 25 22 0 0 53 47 12
2011 PH 36 24 9 21 10 0 0 60 31 51
2011 PH-01 36 38 8 11 7 0 0 74 18 23
2011 PH-03 42 18 11 29 0 0 0 60 29 14

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 12 48 15 16 7 0 2 61 24 57
2017 PH-01 10 48 17 14 10 0 0 58 25 29
2017 PH-03 8 36 22 34 0 0 0 44 34 14
2014 PH 14 35 21 20 8 0 2 50 28 59
2014 PH-01 16 41 30 8 5 0 0 57 13 33
2014 PH-03 7 32 18 29 14 0 0 39 43 12
2011 PH 26 41 17 6 10 0 0 67 16 51
2011 PH-01 21 50 18 3 7 0 0 72 10 23
2011 PH-03 28 28 22 0 22 0 0 56 22 14
2008 PH 26 44 10 12 8 0 0 70 20 39
2008 PH-03 21 22 26 21 10 0 0 43 31 13

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 54 36 3 5 2 0 0 90 7 57
2017 PH-01 55 34 4 4 4 0 0 89 7 29
2017 PH-03 51 29 7 14 0 0 0 79 14 14
2014 PH 52 36 10 2 0 0 0 88 2 59
2014 PH-01 52 40 8 0 0 0 0 92 0 33
2014 PH-03 39 39 11 11 0 0 0 78 11 12
2011 PH 61 28 8 2 1 0 0 89 3 51
2011 PH-01 62 31 4 0 3 0 0 93 3 23
2011 PH-03 68 10 22 0 0 0 0 78 0 14
2008 PH 48 44 4 2 3 0 0 92 4 39
2008 PH-03 42 47 10 0 0 0 0 90 0 13

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 52 40 2 5 2 0 0 92 7 57
2017 PH-01 61 32 0 4 4 0 0 93 7 29
2017 PH-03 44 35 7 14 0 0 0 79 14 14
2014 PH 57 38 4 1 0 0 0 95 1 59
2014 PH-01 61 32 4 3 0 0 0 93 3 33
2014 PH-03 35 65 0 0 0 0 0 100 0 12
2011 PH 61 31 3 3 3 0 0 91 6 51
2011 PH-01 73 20 0 4 3 0 0 93 7 23
2011 PH-03 50 35 10 5 0 0 0 85 5 14
2008 PH 60 32 6 2 0 0 0 92 2 39
2008 PH-03 53 36 10 0 0 0 0 90 0 13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 34 51 10 3 2 0 0 85 5 57
2017 PH-01 34 55 7 3 0 0 0 90 3 29
2017 PH-03 44 35 14 7 0 0 0 79 7 14
2014 PH 39 44 13 3 1 0 0 83 4 59
2014 PH-01 44 40 13 3 0 0 0 84 3 33
2014 PH-03 39 36 18 7 0 0 0 75 7 12

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 32 29 17 11 9 0 2 62 21 57
2017 PH-01 41 28 13 3 14 0 0 69 17 29
2017 PH-03 30 22 21 27 0 0 0 52 27 14
2014 PH 33 38 16 5 5 0 2 73 10 59
2014 PH-01 46 40 5 7 3 0 0 85 9 33
2014 PH-03 0 50 43 7 0 0 0 50 7 12
2011 PH 43 45 6 4 1 0 0 88 5 51
2011 PH-01 43 54 0 3 0 0 0 97 3 23
2011 PH-03 28 45 22 5 0 0 0 73 5 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 16 26 17 13 14 7 7 48 32 57
2017 PH-01 17 23 21 17 14 7 0 43 34 29
2017 PH-03 14 30 7 20 15 0 14 51 41 14
2014 PH 18 20 13 17 24 3 5 41 45 59
2014 PH-01 27 15 8 20 22 3 5 45 46 33
2014 PH-03 18 21 7 14 40 0 0 39 54 12
2011 PH 33 30 6 6 20 3 3 67 27 51
2011 PH-01 30 30 6 7 20 7 0 64 29 23
2011 PH-03 32 15 5 0 37 0 11 53 41 14
2008 PH 36 25 6 12 18 0 3 63 30 39
2008 PH-03 37 16 6 16 26 0 0 53 42 13

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 27 52 9 6 5 0 0 79 12 56
2017 PH-01 31 45 11 6 8 0 0 75 14 28
2017 PH-03 30 42 7 14 7 0 0 73 21 14
2014 PH 34 49 8 5 1 2 0 85 7 59
2014 PH-01 32 49 12 3 0 4 0 85 3 33
2014 PH-03 25 61 0 14 0 0 0 86 14 12
2011 PH 41 33 15 8 3 0 0 74 10 51
2011 PH-01 47 39 10 0 3 0 0 87 3 23
2011 PH-03 35 21 22 22 0 0 0 56 22 14
2008 PH 37 49 4 10 0 0 0 86 10 39
2008 PH-03 17 63 10 10 0 0 0 79 10 13

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 7 49 21 10 14 0 0 56 23 57
2017 PH-01 7 45 28 6 14 0 0 52 20 29
2017 PH-03 15 30 14 21 21 0 0 45 41 14
2014 PH 16 38 18 19 8 0 1 55 27 59
2014 PH-01 13 36 25 13 9 0 3 50 23 33
2014 PH-03 7 36 7 36 14 0 0 43 50 12
2011 PH 18 45 10 19 8 0 0 63 26 51
2011 PH-01 26 50 10 7 7 0 0 77 14 23
2011 PH-03 15 53 5 10 17 0 0 68 27 14

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 24 48 17 6 5 0 0 72 11 57
2017 PH-01 32 55 10 0 3 0 0 87 3 29
2017 PH-03 0 45 14 27 14 0 0 45 41 14

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 31 50 12 5 0 0 2 83 5 57
2017 PH-01 31 55 11 3 0 0 0 86 3 29
2017 PH-03 22 64 7 7 0 0 0 86 7 14
2014 PH 39 49 7 4 1 0 0 88 5 59
2014 PH-01 40 43 9 7 0 0 0 84 7 33
2014 PH-03 32 68 0 0 0 0 0 100 0 12
2011 PH 40 36 18 6 0 0 0 76 6 51
2011 PH-01 30 59 10 0 0 0 0 90 0 23
2011 PH-03 62 15 23 0 0 0 0 77 0 14
2008 PH 47 42 4 6 0 0 0 89 6 39
2008 PH-03 48 41 0 10 0 0 0 90 10 13

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 10 54 19 5 10 0 2 66 15 57
2017 PH-01 13 50 24 3 10 0 0 63 13 29
2017 PH-03 8 51 21 0 21 0 0 59 21 14

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 49 42 5 0 3 0 0 91 3 56
2017 PH-01 42 44 11 0 4 0 0 85 4 28
2017 PH-03 44 49 0 0 7 0 0 93 7 14
2014 PH 56 40 3 0 1 0 0 96 1 59
2014 PH-01 56 41 3 0 0 0 0 97 0 33
2014 PH-03 54 46 0 0 0 0 0 100 0 12
2011 PH 53 40 5 0 1 0 0 93 1 51
2011 PH-01 61 36 0 0 3 0 0 97 3 23
2011 PH-03 43 42 15 0 0 0 0 85 0 14

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 14 48 12 15 9 0 2 63 24 56
2017 PH-01 14 47 15 14 11 0 0 61 25 28
2017 PH-03 15 57 0 14 14 0 0 72 28 14
2014 PH 19 52 17 4 6 0 2 72 11 59
2014 PH-01 20 46 24 3 7 0 0 66 9 33
2014 PH-03 14 58 7 14 7 0 0 72 20 12
2011 PH 36 41 4 16 3 0 0 77 18 51
2011 PH-01 37 53 7 0 3 0 0 90 3 23
2011 PH-03 32 40 5 22 0 0 0 73 22 14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 18 35 21 17 7 0 2 55 24 56
2017 PH-01 20 41 15 17 8 0 0 61 25 28
2017 PH-03 15 37 14 21 14 0 0 52 34 14
2014 PH 23 37 29 6 6 0 0 60 11 59
2014 PH-01 21 37 28 11 3 0 0 58 13 33
2014 PH-03 7 50 29 0 14 0 0 57 14 12

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 16 43 15 18 7 0 2 60 25 56
2017 PH-01 14 54 4 18 10 0 0 68 28 28
2017 PH-03 15 29 36 14 7 0 0 44 21 14
2014 PH 25 28 23 17 7 0 0 53 24 59
2014 PH-01 24 29 27 15 5 0 0 53 20 33
2014 PH-03 14 36 11 32 7 0 0 50 39 12
2011 PH 38 44 8 9 1 0 0 82 10 51
2011 PH-01 33 53 11 0 3 0 0 85 3 23
2011 PH-03 32 48 5 15 0 0 0 80 15 14

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 37 49 7 3 3 0 0 86 7 56
2017 PH-01 38 47 7 4 4 0 0 85 8 28
2017 PH-03 30 42 14 7 7 0 0 73 14 14
2014 PH 42 45 10 1 1 0 0 88 3 59
2014 PH-01 45 47 8 0 0 0 0 92 0 33
2014 PH-03 25 57 11 7 0 0 0 82 7 12
2011 PH 55 32 4 8 1 0 0 87 9 51
2011 PH-01 62 31 4 0 3 0 0 93 3 23
2011 PH-03 40 32 5 22 0 0 0 73 22 14
2008 PH 46 43 2 4 4 0 0 90 8 39
2008 PH-03 42 47 0 0 10 0 0 90 10 13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 37 41 15 4 3 0 0 78 7 57
2017 PH-01 48 28 14 7 3 0 0 75 10 29
2017 PH-03 41 38 14 0 7 0 0 80 7 14
2014 PH 43 32 16 6 1 0 0 76 8 59
2014 PH-01 43 33 12 12 0 0 0 76 12 33
2014 PH-03 43 32 25 0 0 0 0 75 0 12
2011 PH 36 43 16 4 1 0 0 79 5 50
2011 PH-01 36 54 10 0 0 0 0 90 0 23
2011 PH-03 28 45 28 0 0 0 0 72 0 14
2008 PH 21 44 25 3 8 0 0 65 10 39
2008 PH-03 11 37 42 0 10 0 0 48 10 13

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 3 20 41 19 11 5 2 31 24 57
2017 PH-01 3 12 39 21 18 4 4 42 17 29
2017 PH-03 7 29 36 22 0 7 0 23 38 14
2014 PH 1 14 35 29 16 4 1 47 16 59
2014 PH-01 0 13 25 32 22 4 3 59 14 33
2014 PH-03 0 18 71 11 0 0 0 11 18 12
2011 PH 14 13 35 30 8 0 0 37 27 51
2011 PH-01 0 17 20 48 15 0 0 63 17 23
2011 PH-03 5 10 58 28 0 0 0 28 15 14
2008 PH 2 28 42 16 11 0 0 28 30 39
2008 PH-03 5 21 48 10 16 0 0 26 26 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 5 27 19 33 8 7 2 44 35 56
2017 PH-01 6 23 10 39 15 4 4 58 32 29
2017 PH-03 7 37 32 23 0 0 0 23 44 13
2014 PH 9 14 37 25 11 3 1 38 24 59
2014 PH-01 4 16 27 31 15 5 3 49 22 33
2014 PH-03 14 11 61 14 0 0 0 14 25 12
2011 PH 8 17 30 31 13 2 0 45 25 51
2011 PH-01 0 13 30 36 17 4 0 55 14 23
2011 PH-03 5 0 50 28 17 0 0 45 5 14
2008 PH 4 23 30 20 17 3 4 40 28 39
2008 PH-03 0 26 36 22 5 0 10 30 29 13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 7 25 27 22 9 7 4 34 35 57
2017 PH-01 7 16 28 28 14 4 4 46 24 29
2017 PH-03 0 51 29 14 7 0 0 21 51 14
2014 PH 13 15 29 24 16 1 1 41 28 59
2014 PH-01 9 7 31 31 20 0 3 52 17 33
2014 PH-03 0 57 36 7 0 0 0 7 57 12
2011 PH 19 20 41 8 11 1 0 19 40 51
2011 PH-01 4 14 39 18 22 3 0 41 18 23
2011 PH-03 17 33 50 0 0 0 0 0 50 14
2008 PH 11 35 36 12 2 0 4 14 48 39
2008 PH-03 6 31 42 11 0 0 10 12 41 13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 4 16 30 32 12 2 5 47 21 57
2017 PH-01 7 10 26 28 17 4 7 51 20 29
2017 PH-03 0 23 36 34 0 0 7 37 25 14
2014 PH 7 10 26 31 25 0 1 57 17 58
2014 PH-01 5 7 15 39 31 0 3 72 13 32
2014 PH-03 0 18 50 14 18 0 0 32 18 12
2011 PH 5 10 34 39 12 0 0 51 15 51
2011 PH-01 4 4 34 40 18 0 0 58 7 23
2011 PH-03 0 10 38 52 0 0 0 52 10 14
2008 PH 3 13 43 23 18 0 0 41 16 38
2008 PH-03 0 11 47 21 21 0 0 42 11 13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 23 18 26 18 9 2 3 29 43 57
2017 PH-01 28 15 18 24 7 4 4 34 47 29
2017 PH-03 8 30 34 21 0 0 7 22 41 14
2014 PH 17 21 33 15 12 0 1 28 39 58
2014 PH-01 18 23 26 15 15 0 3 31 42 32
2014 PH-03 7 29 53 0 11 0 0 11 36 12
2011 PH 7 25 40 17 10 0 0 27 33 51
2011 PH-01 0 13 44 29 13 0 0 43 13 23
2011 PH-03 5 46 32 17 0 0 0 17 50 14
2008 PH 14 41 14 13 13 3 3 28 58 39
2008 PH-03 10 47 21 6 16 0 0 21 58 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 5 21 25 21 23 2 3 47 27 57
2017 PH-01 9 13 23 14 33 4 4 51 24 29
2017 PH-03 0 20 29 37 7 0 7 47 22 14
2014 PH 11 12 22 21 32 0 3 54 23 58
2014 PH-01 8 3 17 17 50 0 5 71 11 33
2014 PH-03 0 24 37 20 20 0 0 39 24 11
2011 PH 9 19 23 18 29 0 1 48 29 51
2011 PH-01 0 8 23 31 35 0 3 68 8 23
2011 PH-03 5 12 39 14 30 0 0 44 17 14
2008 PH 6 20 30 21 14 5 4 38 29 39
2008 PH-03 10 21 32 16 21 0 0 37 31 13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 8 14 37 27 7 4 3 36 24 57
2017 PH-01 6 18 34 31 7 0 4 40 25 29
2017 PH-03 7 15 37 34 0 0 7 37 24 14
2014 PH 9 10 40 22 9 8 1 35 21 59
2014 PH-01 7 12 29 25 17 7 3 47 21 33
2014 PH-03 0 18 75 7 0 0 0 7 18 12
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 63 11 10 3 7 0 7 79 10 57
2017 PH-01 69 13 7 0 7 0 4 85 7 29
2017 PH-03 51 8 14 14 14 0 0 59 27 14
2014 PH 74 6 7 1 6 0 4 84 8 59
2014 PH-01 80 3 9 3 3 0 3 85 5 33
2014 PH-03 57 18 0 0 25 0 0 75 25 12
2011 PH 66 14 6 5 4 1 3 84 9 51
2011 PH-01 62 17 3 3 3 3 8 89 8 23
2011 PH-03 60 18 5 12 5 0 0 78 17 14
2008 PH 62 12 3 3 14 0 6 79 18 39
2008 PH-03 48 16 0 0 26 0 10 71 29 13

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 8 31 22 14 20 3 2 41 36 57
2017 PH-01 7 34 17 18 17 7 0 44 38 29
2017 PH-03 8 30 20 14 28 0 0 38 41 14
2014 PH 14 33 21 23 6 1 1 48 30 59
2014 PH-01 12 40 23 23 0 0 3 53 23 33
2014 PH-03 18 32 14 11 25 0 0 50 36 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 20 30 19 19 12 0 0 50 31 57
2017 PH-01 28 20 21 25 7 0 0 47 31 29
2017 PH-03 15 30 27 14 14 0 0 45 27 14
2014 PH 29 33 16 12 8 1 1 63 21 59
2014 PH-01 28 43 17 7 3 0 3 73 10 33
2014 PH-03 43 21 11 0 25 0 0 64 25 12

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 21 31 16 19 10 0 2 53 30 57
2017 PH-01 28 20 20 18 14 0 0 48 32 29
2017 PH-03 8 64 14 7 7 0 0 73 14 14
2014 PH 27 45 13 13 2 0 0 72 15 59
2014 PH-01 22 48 16 9 4 0 0 70 13 33
2014 PH-03 36 41 0 22 0 0 0 78 22 12
2011 PH 28 50 13 3 5 0 0 79 8 51
2011 PH-01 36 50 10 0 3 0 0 86 3 23
2011 PH-03 23 45 28 5 0 0 0 68 5 14
2008 PH 33 40 14 8 0 3 2 77 8 39
2008 PH-03 37 36 16 10 0 0 0 74 10 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 23 34 16 14 2 7 4 64 17 57
2017 PH-01 32 30 17 14 4 4 0 64 18 29
2017 PH-03 8 58 14 14 0 7 0 71 15 14
2014 PH 26 34 11 16 7 3 1 63 25 59
2014 PH-01 22 40 12 16 7 3 0 64 23 33
2014 PH-03 43 21 0 11 18 0 7 69 31 12
2011 PH 32 39 11 6 10 3 0 73 16 51
2011 PH-01 37 36 10 7 3 6 0 78 11 23
2011 PH-03 40 20 23 0 17 0 0 60 17 14
2008 PH 40 29 13 10 0 5 2 75 11 39
2008 PH-03 37 26 21 10 0 6 0 67 11 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 5 26 15 25 19 10 0 34 49 57
2017 PH-01 4 28 10 38 21 0 0 31 59 29
2017 PH-03 0 38 7 27 7 21 0 48 43 14
2014 PH 5 29 22 29 13 1 0 35 43 59
2014 PH-01 5 27 22 28 18 0 0 32 46 33
2014 PH-03 0 50 14 29 7 0 0 50 36 12

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 18 56 9 8 9 0 0 74 17 57
2017 PH-01 26 45 15 7 7 0 0 71 14 29
2017 PH-03 7 66 7 14 7 0 0 72 21 14
2014 PH 28 38 16 17 1 0 0 66 19 58
2014 PH-01 27 44 18 12 0 0 0 70 12 33
2014 PH-03 39 15 0 39 7 0 0 54 46 11
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 10 37 29 12 8 0 3 49 21 57
2017 PH-01 7 37 28 21 7 0 0 44 28 29
2017 PH-03 7 45 27 7 14 0 0 52 21 14
2014 PH 19 39 23 15 3 0 0 58 18 59
2014 PH-01 19 43 28 10 0 0 0 61 10 33
2014 PH-03 7 40 32 14 7 0 0 47 21 12
2011 PH 26 43 20 6 6 0 0 68 12 50
2011 PH-01 22 44 23 3 7 0 0 67 10 23
2011 PH-03 23 35 15 17 10 0 0 58 27 14
2008 PH 33 39 10 13 6 0 0 72 19 39
2008 PH-03 26 32 21 16 6 0 0 58 21 13

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 30 19 14 8 5 2 56 24 57
2017 PH-01 24 24 21 17 7 7 0 52 26 29
2017 PH-03 15 36 36 0 7 7 0 54 7 14
2014 PH 34 36 12 15 3 0 0 70 18 59
2014 PH-01 35 39 12 12 3 0 0 73 15 33
2014 PH-03 36 25 18 14 7 0 0 61 20 12
2011 PH 31 45 15 4 5 0 0 76 9 50
2011 PH-01 29 44 17 0 10 0 0 73 10 23
2011 PH-03 32 48 15 5 0 0 0 80 5 14
2008 PH 37 31 16 14 2 0 0 68 16 39
2008 PH-03 32 42 16 10 0 0 0 74 10 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 17 42 19 10 10 0 2 60 20 57
2017 PH-01 18 45 21 10 7 0 0 63 17 29
2017 PH-03 20 51 8 14 7 0 0 71 21 14
2014 PH 31 38 13 13 4 0 0 69 18 59
2014 PH-01 36 47 8 7 3 0 0 83 9 33
2014 PH-03 25 36 18 14 7 0 0 61 21 12
2011 PH 30 44 11 7 8 0 0 74 15 49
2011 PH-01 17 54 18 4 7 0 0 71 11 22
2011 PH-03 45 30 11 10 5 0 0 75 14 14
2008 PH 42 17 14 12 14 0 0 59 27 39
2008 PH-03 43 10 21 21 6 0 0 53 26 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 68 18 3 3 3 0 3 90 7 57
2017 PH-01 73 17 0 4 3 0 4 93 7 29
2017 PH-03 57 22 7 7 7 0 0 79 14 14
2014 PH 76 6 7 2 6 0 3 84 9 59
2014 PH-01 83 5 7 0 5 0 0 88 5 33
2014 PH-03 57 14 11 0 18 0 0 71 18 12
2011 PH 77 6 4 2 6 2 4 88 8 50
2011 PH-01 69 3 3 3 10 3 8 81 15 23
2011 PH-03 78 12 10 0 0 0 0 90 0 14
2008 PH 78 8 0 0 13 0 2 87 13 39
2008 PH-03 74 10 0 0 16 0 0 84 16 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 19 29 11 7 9 7 19 65 20 57
2017 PH-01 21 32 6 6 10 3 21 70 22 29
2017 PH-03 29 36 22 0 7 0 7 69 7 14
2014 PH 24 20 17 11 10 6 12 54 26 59
2014 PH-01 24 19 23 5 4 7 19 57 13 33
2014 PH-03 25 21 11 7 29 7 0 49 39 12
2011 PH 26 30 17 3 11 4 9 65 16 51
2011 PH-01 14 36 11 7 18 7 7 58 29 23
2011 PH-03 27 27 30 0 0 5 10 64 0 14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 18 48 17 6 8 0 2 67 15 57
2017 PH-01 17 52 21 6 4 0 0 69 10 29
2017 PH-03 7 66 7 7 14 0 0 72 21 14

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 46 11 14 5 0 2 69 19 57
2017 PH-01 25 45 10 21 0 0 0 69 21 29
2017 PH-03 20 52 14 7 7 0 0 73 14 14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 43 15 7 12 0 2 66 19 57
2017 PH-01 21 52 10 7 10 0 0 72 17 29
2017 PH-03 20 38 21 14 7 0 0 59 21 14
2014 PH 44 27 19 7 3 0 0 71 10 59
2014 PH-01 53 21 23 3 0 0 0 75 3 33
2014 PH-03 32 18 36 0 14 0 0 50 14 12
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 23 39 12 6 5 12 2 73 13 57
2017 PH-01 23 42 10 3 0 18 4 83 4 29
2017 PH-03 15 51 7 14 7 7 0 70 22 14
2014 PH 22 33 14 12 11 9 0 59 25 59
2014 PH-01 17 40 5 15 7 16 0 68 25 33
2014 PH-03 25 25 25 11 14 0 0 50 25 12
2011 PH 17 36 27 4 10 6 0 56 15 51
2011 PH-01 7 54 26 7 0 7 0 65 7 23
2011 PH-03 23 20 40 0 17 0 0 43 17 14

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 12 45 15 14 7 6 2 61 22 56
2017 PH-01 15 39 11 17 3 11 4 63 24 28
2017 PH-03 7 51 29 7 7 0 0 58 14 14
2014 PH 16 35 17 19 8 6 0 54 28 59
2014 PH-01 9 45 12 15 7 12 0 62 24 33
2014 PH-03 25 14 18 29 14 0 0 39 43 12
2011 PH 14 45 16 12 12 0 0 60 25 51
2011 PH-01 7 51 33 7 3 0 0 57 10 23
2011 PH-03 10 62 5 5 17 0 0 73 22 14
2008 PH 46 31 10 10 3 0 0 77 13 39
2008 PH-03 53 21 10 16 0 0 0 74 16 13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 10 32 18 15 12 11 2 48 31 57
2017 PH-01 7 30 14 13 13 18 4 48 34 29
2017 PH-03 14 30 29 14 7 7 0 47 22 14
2014 PH 15 29 22 13 16 6 0 47 30 59
2014 PH-01 8 40 16 13 16 7 0 51 31 33
2014 PH-03 25 7 36 18 14 0 0 32 32 12
2011 PH 7 39 27 15 9 3 0 48 25 51
2011 PH-01 3 40 36 10 3 7 0 47 14 23
2011 PH-03 10 58 22 5 5 0 0 68 10 14
2008 PH 19 31 23 19 6 3 0 51 26 38
2008 PH-03 17 23 22 28 11 0 0 39 39 12

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 17 25 18 19 10 9 2 48 32 57
2017 PH-01 15 20 17 21 9 15 4 42 37 29
2017 PH-03 14 45 27 0 14 0 0 59 14 14
2014 PH 16 21 21 15 14 12 0 43 33 59
2014 PH-01 13 22 21 12 13 19 0 43 31 33
2014 PH-03 18 7 39 22 14 0 0 25 36 12
2011 PH 8 31 34 11 10 6 0 41 22 51
2011 PH-01 0 29 46 10 3 11 0 33 15 23
2011 PH-03 23 33 35 0 10 0 0 56 10 14
2008 PH 27 29 11 11 5 17 0 67 19 39
2008 PH-03 26 11 26 21 6 10 0 42 29 13

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 10 30 24 15 10 9 2 45 28 57
2017 PH-01 4 34 20 14 10 15 4 46 29 29
2017 PH-03 14 29 30 7 21 0 0 42 27 14
2014 PH 8 33 21 14 18 6 0 43 34 58
2014 PH-01 8 35 18 15 18 7 0 46 35 33
2014 PH-03 0 39 29 11 20 0 0 39 32 12
2011 PH 6 31 35 14 15 0 0 36 29 51
2011 PH-01 4 17 58 18 3 0 0 20 22 23
2011 PH-03 6 62 18 0 14 0 0 68 14 14
2008 PH 28 23 9 19 13 5 2 55 35 39
2008 PH-03 37 16 0 10 37 0 0 53 47 13
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 12 50 16 10 5 7 0 67 16 56
2017 PH-01 8 50 18 16 0 8 0 62 18 28
2017 PH-03 14 52 14 0 21 0 0 66 21 14
2014 PH 14 39 30 14 4 0 0 52 18 59
2014 PH-01 12 44 31 13 0 0 0 56 13 33
2014 PH-03 18 14 36 18 14 0 0 32 32 12
2011 PH 27 33 20 10 10 0 0 61 19 51
2011 PH-01 14 54 28 3 0 0 0 68 3 23
2011 PH-03 63 10 11 12 5 0 0 72 17 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 31 53 10 2 0 4 0 87 2 56
2017 PH-01 28 50 11 4 0 8 0 84 4 28
2017 PH-03 15 71 14 0 0 0 0 86 0 14
2014 PH 30 50 14 2 1 2 0 82 4 59
2014 PH-01 30 57 12 0 0 0 0 88 0 33
2014 PH-03 25 35 22 11 7 0 0 60 18 12
2011 PH 24 52 14 1 5 3 0 79 6 51
2011 PH-01 13 70 14 3 0 0 0 83 3 23
2011 PH-03 33 32 18 0 17 0 0 65 17 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 26 34 24 7 2 7 0 65 9 56
2017 PH-01 25 35 32 0 0 8 0 65 0 28
2017 PH-03 15 44 14 21 7 0 0 59 27 14
2014 PH 19 51 9 9 6 6 0 75 16 59
2014 PH-01 23 45 5 18 3 7 0 73 22 33
2014 PH-03 14 50 11 0 14 11 0 72 15 12
2011 PH 24 35 19 4 6 12 0 67 12 51
2011 PH-01 14 46 10 7 3 19 0 75 12 23
2011 PH-03 35 21 23 5 17 0 0 55 22 14
2008 PH 38 33 12 6 3 5 4 77 9 38
2008 PH-03 32 42 6 10 0 0 10 82 12 13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 26 27 23 12 5 3 4 57 19 56
2017 PH-01 27 32 22 11 4 0 4 61 16 28
2017 PH-03 0 37 22 21 14 7 0 39 37 14
2014 PH 18 31 26 12 6 7 0 53 19 59
2014 PH-01 12 36 24 16 3 9 0 53 21 33
2014 PH-03 18 14 36 7 14 11 0 36 23 12
2011 PH 15 36 36 3 11 0 0 51 14 51
2011 PH-01 7 43 41 3 7 0 0 49 10 23
2011 PH-03 35 25 36 0 5 0 0 60 5 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 7 33 22 12 16 7 4 45 31 56
2017 PH-01 10 50 11 8 18 4 0 62 26 28
2017 PH-03 7 23 36 27 7 0 0 30 34 14
2014 PH 6 29 27 13 11 13 2 41 28 59
2014 PH-01 5 30 29 11 15 10 0 39 28 33
2014 PH-03 18 39 25 0 7 11 0 64 8 12
2011 PH 14 29 20 10 14 8 6 50 27 51
2011 PH-01 0 39 25 7 7 11 11 51 17 23
2011 PH-03 27 16 23 12 22 0 0 43 34 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 58 19 7 2 6 2 7 84 9 57
2017 PH-01 66 17 4 4 0 4 7 92 4 29
2017 PH-03 44 8 14 0 27 0 7 56 30 14
2014 PH 56 11 8 5 9 4 8 76 15 59
2014 PH-01 59 13 4 5 7 7 5 82 14 33
2014 PH-03 46 7 11 11 25 0 0 53 36 12

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 56 21 9 7 0 5 3 83 7 57
2017 PH-01 55 25 4 4 0 10 4 91 4 29
2017 PH-03 51 15 14 14 0 0 7 70 15 14
2014 PH 63 16 5 3 4 2 7 88 7 59
2014 PH-01 68 20 3 0 3 4 3 94 3 33
2014 PH-03 54 7 7 14 11 0 7 66 27 12
2011 PH 62 17 6 3 6 2 3 83 10 51
2011 PH-01 71 7 8 0 3 4 8 87 4 23
2011 PH-03 73 0 10 0 17 0 0 73 17 14
2008 PH 63 17 6 3 4 6 2 86 7 39
2008 PH-03 47 16 10 0 10 10 6 75 12 13

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 17 21 21 22 14 0 4 40 37 56
2017 PH-01 17 20 15 24 25 0 0 37 48 29
2017 PH-03 9 22 25 37 7 0 0 31 44 13
2014 PH 18 20 13 24 18 6 1 41 45 59
2014 PH-01 19 25 16 19 13 5 3 48 35 33
2014 PH-03 7 18 7 36 32 0 0 25 68 12
2011 PH 20 40 19 7 10 3 0 62 18 51
2011 PH-01 15 49 15 8 7 7 0 69 16 23
2011 PH-03 22 40 15 5 17 0 0 63 22 14
2008 PH 37 30 4 16 8 0 6 71 25 39
2008 PH-03 37 6 10 26 21 0 0 43 47 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 9 12 24 14 27 2 13 24 47 57
2017 PH-01 3 7 29 11 37 4 10 11 55 29
2017 PH-03 0 16 20 14 36 0 14 19 57 14
2014 PH 14 6 12 26 27 3 12 23 63 59
2014 PH-01 15 5 17 21 31 3 8 22 59 33
2014 PH-03 7 11 7 21 36 0 18 22 69 12
2011 PH 8 10 21 21 26 1 13 21 55 51
2011 PH-01 3 13 21 7 29 0 26 23 48 23
2011 PH-03 18 15 18 32 17 0 0 33 50 14
2008 PH 9 15 27 20 14 6 10 28 40 39
2008 PH-03 0 11 32 21 26 10 0 12 53 13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 12 35 27 14 5 4 4 51 20 57
2017 PH-01 4 40 28 18 3 4 4 48 23 29
2017 PH-03 0 31 41 14 14 0 0 31 28 14

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 29 32 26 4 2 7 2 66 6 57
2017 PH-01 31 34 28 0 0 4 4 70 0 29
2017 PH-03 15 37 27 0 7 14 0 60 8 14
2014 PH 46 28 11 4 4 6 1 80 8 59
2014 PH-01 48 32 9 3 0 5 3 87 3 33
2014 PH-03 43 14 18 0 14 11 0 64 15 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 30 43 14 5 2 7 0 78 7 57
2017 PH-01 31 56 10 0 0 3 0 89 0 29
2017 PH-03 23 42 14 7 7 7 0 71 15 14
2014 PH 38 38 14 3 3 2 1 79 6 59
2014 PH-01 43 36 16 3 0 0 3 81 3 33
2014 PH-03 32 32 11 0 14 11 0 72 15 12
2011 PH 35 35 23 3 3 1 0 71 6 51
2011 PH-01 6 64 22 4 0 3 0 73 4 23
2011 PH-03 60 5 30 0 5 0 0 65 5 14

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 40 48 7 3 2 0 0 88 5 57
2017 PH-01 34 55 10 0 0 0 0 90 0 29
2017 PH-03 37 42 0 14 7 0 0 79 21 14
2014 PH 42 40 5 10 3 0 0 82 13 59
2014 PH-01 47 42 3 8 0 0 0 89 8 33
2014 PH-03 43 32 0 11 14 0 0 75 25 12
2011 PH 50 36 13 0 1 0 0 86 1 50
2011 PH-01 36 57 7 0 0 0 0 93 0 22
2011 PH-03 60 18 18 0 5 0 0 78 5 14
2008 PH 52 28 6 14 0 0 0 80 14 39
2008 PH-03 53 21 10 16 0 0 0 74 16 13

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 23 41 22 7 7 0 0 64 14 57
2017 PH-01 24 38 24 7 7 0 0 62 14 29
2017 PH-03 14 38 27 7 14 0 0 52 21 14
2014 PH 30 28 25 10 4 1 1 59 15 59
2014 PH-01 25 30 32 7 0 3 3 59 7 33
2014 PH-03 18 32 14 22 14 0 0 50 36 12
2011 PH 27 38 20 11 4 0 0 65 15 51
2011 PH-01 36 32 29 3 0 0 0 67 3 23
2011 PH-03 28 28 18 17 10 0 0 56 27 14

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 25 45 19 5 5 0 0 70 10 56
2017 PH-01 25 43 21 8 4 0 0 68 11 28
2017 PH-03 21 45 14 7 14 0 0 66 21 14
2014 PH 30 36 22 6 6 0 0 66 12 59
2014 PH-01 25 40 28 7 0 0 0 65 7 33
2014 PH-03 18 39 18 0 25 0 0 57 25 12
2011 PH 33 41 13 7 6 0 0 74 14 50
2011 PH-01 36 44 14 7 0 0 0 80 7 23
2011 PH-03 40 28 18 10 5 0 0 68 14 14
2008 PH 42 30 23 2 2 0 0 73 4 39
2008 PH-03 32 26 41 0 0 0 0 59 0 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 26 23 10 12 4 3 51 24 57
2017 PH-01 24 17 34 7 14 4 0 43 22 29
2017 PH-03 14 23 15 27 14 0 7 40 44 14
2014 PH 33 24 21 7 7 4 4 62 15 59
2014 PH-01 36 21 17 7 4 8 7 67 13 33
2014 PH-03 25 18 32 7 18 0 0 43 25 12
2011 PH 23 29 25 12 9 3 0 53 21 51
2011 PH-01 25 44 21 3 3 3 0 71 7 23
2011 PH-03 17 36 16 10 22 0 0 53 32 14
2008 PH 31 35 21 6 6 0 2 67 12 39
2008 PH-03 37 32 16 5 10 0 0 69 16 13
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PH 7 73 20 57
2017 PH-01 10 75 15 29
2017 PH-03 7 59 34 14
2014 PH 10 68 22 59
2014 PH-01 7 77 16 33
2014 PH-03 22 39 39 12
2011 PH 13 60 27 50
2011 PH-01 10 66 23 22
2011 PH-03 5 58 37 14
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PH 19 81 57
2017 PH-01 21 79 29
2014 PH 16 84 59

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 PH 47 10

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PH 72 10

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PH 0 10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PH 0 10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PH 0 10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PH 0 10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PH 0 10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 PH 54 10

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 PH 63 10

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 PH 0 10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 PH 0 10

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 PH 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 PH 66 10

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PH 0 10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PH 100 0 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 20 22 23 2 10 14 9 55 15 57
2017 PH-01 20 23 20 0 10 15 11 59 14 29
2017 PH-03 22 30 14 7 7 21 0 65 17 14
2014 PH 16 24 26 5 5 17 7 53 13 59
2014 PH-01 20 27 28 3 3 17 3 59 7 33
2014 PH-03 11 25 32 0 0 25 7 53 0 12

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 20 48 10 5 9 3 4 74 15 56
2017 PH-01 17 57 8 4 7 4 4 80 12 28
2017 PH-03 29 37 14 14 7 0 0 66 21 14
2014 PH 28 31 26 6 5 3 1 61 11 59
2014 PH-01 28 40 19 5 3 3 3 72 8 33
2014 PH-03 29 25 25 0 20 0 0 55 20 12
2011 PH 25 58 12 2 1 3 0 85 3 51
2011 PH-01 18 65 14 0 0 3 0 86 0 23
2011 PH-03 23 55 18 0 5 0 0 78 5 14
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 24 49 13 11 2 0 2 74 13 57
2017 PH-01 27 55 15 4 0 0 0 82 4 29
2017 PH-03 30 36 14 21 0 0 0 66 21 14
2014 PH 36 39 10 9 3 0 4 77 12 59
2014 PH-01 29 41 8 15 5 0 3 72 20 33
2014 PH-03 40 53 0 7 0 0 0 93 7 12
2011 PH 23 46 13 6 4 6 2 75 11 51
2011 PH-01 3 48 18 10 10 11 0 57 22 23
2011 PH-03 35 45 10 5 0 5 0 84 6 14
2008 PH 16 67 0 15 3 0 0 82 18 39
2008 PH-03 21 69 0 10 0 0 0 90 10 13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 3 30 34 5 4 22 3 44 11 57
2017 PH-01 0 31 38 3 0 28 0 43 4 29
2017 PH-03 14 25 27 14 0 14 7 48 17 14
2014 PH 14 23 29 4 3 21 7 51 9 59
2014 PH-01 13 24 29 3 3 24 4 52 7 33
2014 PH-03 11 50 25 0 7 7 0 66 7 12
2011 PH 6 19 34 13 1 19 8 34 19 51
2011 PH-01 0 14 47 8 3 28 0 19 16 23
2011 PH-03 12 30 33 5 0 15 5 53 6 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 21 49 7 7 2 12 3 82 10 57
2017 PH-01 20 53 7 6 0 14 0 85 7 29
2017 PH-03 23 56 7 0 0 14 0 92 0 14
2014 PH 32 35 20 2 1 8 2 74 4 59
2014 PH-01 28 48 12 4 3 5 0 80 7 33
2014 PH-03 36 14 25 0 0 25 0 67 0 12
2011 PH 32 29 22 3 0 12 2 71 3 51
2011 PH-01 18 35 26 3 0 18 0 65 4 23
2011 PH-03 40 22 23 0 0 15 0 73 0 14
2008 PH 36 37 12 6 0 9 0 81 6 39
2008 PH-03 31 37 16 16 0 0 0 68 16 13

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 20 46 10 2 2 16 4 83 5 57
2017 PH-01 20 48 13 4 0 15 0 80 4 29
2017 PH-03 22 57 7 0 0 14 0 92 0 14
2014 PH 23 35 21 6 2 11 2 67 9 59
2014 PH-01 27 43 9 4 4 13 0 80 10 33
2014 PH-03 7 36 32 11 0 14 0 50 13 12
2011 PH 29 35 14 3 0 18 2 79 4 51
2011 PH-01 17 36 22 0 0 24 0 70 0 23
2011 PH-03 45 28 5 12 0 10 0 81 14 14
2008 PH 54 18 11 2 11 2 2 74 14 39
2008 PH-03 63 10 6 0 21 0 0 74 21 13
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PH-03 0 100 14
2014 PH 0 100 59
2014 PH-01 0 100 33
2014 PH-03 0 100 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 17 27 11 3 5 27 9 69 14 57
2017 PH-01 17 37 10 4 0 25 7 80 5 29
2017 PH-03 15 22 7 7 0 41 8 73 14 14
2014 PH 20 19 19 3 0 30 9 64 5 59
2014 PH-01 15 25 15 5 0 33 7 67 9 33
2014 PH-03 29 7 25 0 0 32 7 59 0 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 22 47 5 5 5 10 6 82 13 57
2017 PH-01 20 55 3 7 0 7 7 88 9 29
2017 PH-03 22 51 0 7 0 21 0 91 9 14
2014 PH 32 32 19 4 3 9 1 71 8 59
2014 PH-01 28 37 12 5 0 15 3 79 6 33
2014 PH-03 36 21 29 0 14 0 0 57 14 12
2011 PH 45 35 16 0 0 4 0 83 0 51
2011 PH-01 28 50 15 0 0 7 0 84 0 23
2011 PH-03 45 21 30 0 0 5 0 69 0 14
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 27 17 23 17 10 0 5 47 29 57
2017 PH-01 34 18 25 10 10 0 4 54 20 29
2017 PH-03 21 22 29 8 14 0 7 46 23 14

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 7 29 25 19 20 0 0 35 39 57
2017 PH-01 7 31 23 11 27 0 0 39 38 29
2017 PH-03 14 14 29 44 0 0 0 28 44 14

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 31 27 18 10 9 0 6 61 20 56
2017 PH-01 36 21 10 14 15 0 4 60 30 28
2017 PH-03 14 34 38 7 0 0 7 52 7 14

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 9 21 20 20 27 3 0 30 49 56
2017 PH-01 11 25 20 10 34 0 0 36 44 29
2017 PH-03 14 14 27 31 14 0 0 28 45 14

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 43 15 13 9 3 2 16 70 15 57
2017 PH-01 56 3 13 14 3 0 11 66 19 29
2017 PH-03 43 14 27 8 0 0 8 61 9 14

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 21 34 24 11 8 0 2 56 19 57
2017 PH-01 20 42 20 11 7 0 0 62 18 29
2017 PH-03 15 29 35 14 7 0 0 44 21 14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 27 31 22 7 10 0 4 60 17 57
2017 PH-01 28 35 24 7 7 0 0 63 13 29
2017 PH-03 14 37 7 15 27 0 0 51 42 14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 21 34 24 10 5 3 4 59 15 57
2017 PH-01 24 43 13 10 6 0 4 69 17 29
2017 PH-03 14 30 36 14 7 0 0 44 21 14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 33 27 18 8 10 2 2 63 19 57
2017 PH-01 42 17 21 10 7 0 4 61 17 29
2017 PH-03 14 37 15 14 21 0 0 51 34 14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 31 36 21 3 6 0 2 68 10 57
2017 PH-01 30 42 21 0 3 0 4 75 3 29
2017 PH-03 27 36 23 0 14 0 0 63 14 14

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 36 37 18 5 2 0 2 74 7 57
2017 PH-01 32 40 17 10 0 0 0 72 10 29
2017 PH-03 36 37 21 0 7 0 0 73 7 14

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 69 8 5 5 9 0 4 80 14 57
2017 PH-01 69 7 10 7 4 0 4 78 11 29
2017 PH-03 71 15 0 7 7 0 0 86 14 14

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 38 34 13 8 5 0 2 74 14 57
2017 PH-01 34 35 18 10 4 0 0 69 13 29
2017 PH-03 36 36 8 7 14 0 0 71 21 14

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 48 26 7 10 7 0 2 75 17 56
2017 PH-01 48 27 11 10 4 0 0 75 13 29
2017 PH-03 51 22 7 14 7 0 0 73 21 14

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 52 6 11 3 0 0 28 81 4 56
2017 PH-01 58 3 10 0 0 0 29 86 0 28
2017 PH-03 41 14 25 14 0 0 7 59 15 14

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 64 18 5 3 0 0 9 91 4 57
2017 PH-01 66 10 10 7 0 0 7 81 7 29
2017 PH-03 49 37 0 0 0 0 14 100 0 14

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 61 17 7 7 2 2 5 83 9 57
2017 PH-01 68 21 7 3 0 0 0 90 3 29
2017 PH-03 64 8 0 7 0 7 14 91 9 14

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 39 42 9 3 3 0 4 84 7 57
2017 PH-01 47 38 7 4 4 0 0 85 7 29
2017 PH-03 30 34 22 7 0 0 7 69 7 14

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 3 37 32 17 10 0 0 41 28 57
2017 PH-01 7 42 20 24 7 0 0 48 31 29
2017 PH-03 0 35 44 7 14 0 0 35 21 14

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 14 18 35 27 6 0 0 33 32 57
2017 PH-01 14 23 30 25 7 0 0 33 37 29
2017 PH-03 7 14 42 37 0 0 0 37 21 14

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 14 40 21 10 9 5 2 57 21 57
2017 PH-01 13 36 21 7 14 4 4 54 23 29
2017 PH-03 23 43 14 14 0 7 0 71 15 14

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 11 31 22 15 21 0 0 42 36 57
2017 PH-01 13 29 20 13 25 0 0 42 38 29
2017 PH-03 22 22 22 21 14 0 0 44 34 14
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PH 18 82 57
2014 PH 10 90 59

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PH 62 38 10
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 27 32 14 12 15 0 0 27 73 57
2017 PH-01 24 48 11 14 3 0 0 24 76 29
2017 PH-03 41 22 14 15 8 0 0 41 59 14

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PH 21 41
2017 PH-01 9 22

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PH 14 41
2017 PH-01 4 22

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PH 11 41
2017 PH-01 9 22

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PH 26 41
2017 PH-01 27 22

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PH 5 41
2017 PH-01 0 22

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PH 60 41
2017 PH-01 69 22

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PH 16 44 21 7 4 7 40
2017 PH-01 30 51 14 0 4 0 21

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 10 23 7 18 16 12 14 45 46 41
2017 PH-01 14 14 9 18 13 15 19 41 46 22

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PH 7 12 4 21 37 5 14 23 71 41
2017 PH-01 14 5 8 18 23 10 23 28 60 22
Report a problem or mistake on this page
Date modified: