2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 26 52 4 13 4 0 0 78 18 2068
2017 PC-01 28 55 5 10 2 0 0 83 11 58
2017 PC-02 25 52 5 13 4 0 0 78 17 738
2017 PC-03 27 52 3 13 5 0 0 79 18 787
2017 PC-04 26 50 5 16 4 0 0 76 20 350
2017 PC-05 25 48 3 19 5 0 0 74 23 87
2014 PC 26 51 5 12 5 0 0 78 17 1917
2014 PC-01 26 62 3 5 3 0 0 88 8 59
2014 PC-02 26 54 4 12 4 0 0 80 16 636
2014 PC-03 26 52 5 12 4 0 0 78 17 755
2014 PC-04 24 48 7 14 7 0 0 72 21 334
2014 PC-05 37 43 5 12 3 0 0 79 16 92
2011 PC 31 50 4 12 3 0 0 81 15 2194
2011 PC-01 36 54 2 7 1 0 0 90 8 107
2011 PC-02 32 51 4 11 2 0 0 83 13 778
2011 PC-03 28 50 5 12 4 0 0 78 16 823
2011 PC-04 33 49 2 14 3 0 0 81 16 350
2011 PC-05 36 45 3 12 5 0 0 80 17 110
2008 PC 35 47 5 10 2 0 0 82 13 1742
2008 PC-01 35 49 6 9 1 0 0 84 10 106
2008 PC-02 33 50 4 11 2 0 0 83 13 620
2008 PC-03 32 50 5 10 2 0 0 82 13 594
2008 PC-04 41 41 5 10 3 0 0 82 13 292
2008 PC-05 42 40 6 10 2 0 0 81 12 94

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 67 21 5 4 1 1 1 90 5 2063
2017 PC-01 77 19 4 0 0 0 0 96 0 58
2017 PC-02 67 20 5 4 2 1 2 89 6 737
2017 PC-03 68 21 5 4 2 0 1 90 6 787
2017 PC-04 64 24 5 4 1 0 1 90 5 347
2017 PC-05 62 28 1 5 2 0 2 92 7 86
2014 PC 66 22 5 4 1 1 1 89 5 1916
2014 PC-01 75 23 2 0 0 0 0 98 0 59
2014 PC-02 64 24 4 4 1 0 1 90 6 636
2014 PC-03 65 21 6 4 1 1 2 89 6 755
2014 PC-04 68 20 7 3 2 1 0 88 5 334
2014 PC-05 77 16 3 3 1 0 0 93 4 92
2011 PC 68 21 4 4 2 1 1 90 6 2195
2011 PC-01 81 13 3 3 0 0 1 94 3 107
2011 PC-02 66 22 4 4 2 1 1 90 6 779
2011 PC-03 66 22 4 4 2 1 1 90 6 823
2011 PC-04 72 20 2 3 2 1 1 92 5 350
2011 PC-05 68 22 3 4 2 0 2 91 6 110
2008 PC 69 20 4 4 2 1 1 90 6 1738
2008 PC-01 74 18 3 4 1 0 0 93 5 106
2008 PC-02 68 20 4 4 2 1 1 90 6 618
2008 PC-03 68 20 4 4 2 0 1 90 6 593
2008 PC-04 73 17 3 3 3 0 1 91 6 292
2008 PC-05 69 26 2 2 0 0 1 96 2 93

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 65 16 5 9 4 0 1 83 12 2065
2017 PC-01 77 18 2 2 0 0 2 97 2 58
2017 PC-02 67 17 5 7 3 0 1 84 10 737
2017 PC-03 64 16 5 9 4 0 1 82 13 786
2017 PC-04 63 14 6 11 4 0 1 79 16 349
2017 PC-05 59 18 6 11 3 0 3 79 15 87
2014 PC 63 17 5 8 5 0 1 82 13 1917
2014 PC-01 70 22 3 3 1 0 0 92 5 59
2014 PC-02 63 18 6 8 4 0 1 82 12 636
2014 PC-03 62 17 5 8 5 0 2 81 13 755
2014 PC-04 62 18 5 7 6 0 1 81 13 334
2014 PC-05 65 15 5 9 5 1 0 81 14 92
2011 PC 63 16 4 9 5 0 2 81 15 2195
2011 PC-01 80 7 4 5 3 0 2 89 8 107
2011 PC-02 63 18 5 8 4 0 1 82 13 779
2011 PC-03 60 17 4 11 6 0 2 79 17 823
2011 PC-04 66 15 4 11 4 0 1 81 15 350
2011 PC-05 63 21 5 3 7 0 1 85 10 110
2008 PC 64 17 5 9 4 0 1 81 14 1740
2008 PC-01 78 13 2 6 2 0 0 91 8 106
2008 PC-02 64 16 6 8 5 0 1 81 13 618
2008 PC-03 62 18 5 11 4 0 1 80 15 594
2008 PC-04 65 16 6 8 4 0 1 81 12 292
2008 PC-05 60 23 5 10 1 0 1 84 11 94

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 40 39 7 10 5 0 0 79 14 2067
2017 PC-01 45 42 5 8 0 0 0 87 8 58
2017 PC-02 40 40 7 10 3 0 0 80 13 737
2017 PC-03 39 38 8 10 5 0 0 77 15 787
2017 PC-04 39 38 5 10 8 0 0 77 18 350
2017 PC-05 49 34 2 13 2 0 0 82 16 87
2014 PC 43 35 7 9 5 0 0 78 14 1915
2014 PC-01 48 41 6 4 0 0 0 89 4 59
2014 PC-02 42 36 7 10 4 0 0 79 14 635
2014 PC-03 43 33 8 10 6 0 0 76 16 754
2014 PC-04 42 39 5 8 6 0 0 81 14 334
2014 PC-05 46 36 3 8 6 0 0 82 15 92
2011 PC 40 39 8 9 4 0 0 79 13 2196
2011 PC-01 44 38 8 7 3 0 0 82 10 107
2011 PC-02 37 41 11 8 3 0 0 78 11 778
2011 PC-03 38 41 7 10 4 0 0 79 14 824
2011 PC-04 43 35 6 10 6 0 0 78 16 351
2011 PC-05 51 28 7 11 3 0 0 79 15 110

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 25 45 13 13 5 0 0 70 17 2067
2017 PC-01 21 45 10 23 2 0 0 66 25 58
2017 PC-02 25 42 15 12 4 0 0 68 17 738
2017 PC-03 25 45 11 14 5 0 0 70 19 786
2017 PC-04 21 48 13 12 5 0 0 70 17 350
2017 PC-05 36 49 11 0 4 0 0 85 4 87
2014 PC 23 42 12 16 7 0 0 65 23 1916
2014 PC-01 31 37 10 17 5 0 0 68 22 59
2014 PC-02 19 44 14 16 7 0 0 64 22 635
2014 PC-03 25 40 11 16 9 0 0 65 24 755
2014 PC-04 20 45 11 17 6 1 0 65 23 334
2014 PC-05 31 40 12 16 1 0 1 71 17 92
2011 PC 24 45 14 11 5 0 1 69 16 2196
2011 PC-01 21 51 12 8 5 1 4 75 13 106
2011 PC-02 21 44 16 12 6 0 1 66 18 778
2011 PC-03 26 45 13 11 4 0 1 72 16 825
2011 PC-04 22 46 16 10 4 1 1 70 14 351
2011 PC-05 30 50 10 8 0 0 3 82 9 110
2008 PC 23 43 16 13 5 0 0 66 18 1739
2008 PC-01 22 37 27 9 4 0 1 60 13 106
2008 PC-02 21 43 14 15 6 0 1 65 21 620
2008 PC-03 24 46 15 10 4 0 0 70 14 592
2008 PC-04 26 40 16 13 5 0 0 66 18 291
2008 PC-05 25 35 22 11 4 0 3 62 15 94

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 47 40 6 5 2 0 0 87 7 2067
2017 PC-01 47 31 15 5 2 0 0 79 6 58
2017 PC-02 43 42 6 6 2 0 0 85 8 738
2017 PC-03 48 40 5 4 2 0 0 88 7 787
2017 PC-04 50 37 7 5 1 0 0 87 6 350
2017 PC-05 57 38 2 1 1 0 0 95 2 86
2014 PC 41 42 8 6 2 0 0 83 9 1916
2014 PC-01 35 53 5 7 0 0 0 88 7 59
2014 PC-02 37 45 10 6 2 0 0 82 8 635
2014 PC-03 43 40 7 6 3 0 0 84 9 755
2014 PC-04 44 42 6 5 3 0 0 86 8 334
2014 PC-05 54 29 9 7 1 0 0 83 9 92
2011 PC 45 40 7 6 2 0 0 85 8 2196
2011 PC-01 44 41 8 6 1 0 0 85 7 107
2011 PC-02 41 40 9 7 3 0 0 82 10 779
2011 PC-03 45 41 6 6 2 0 0 86 7 824
2011 PC-04 52 35 6 5 3 0 0 87 7 350
2011 PC-05 51 41 6 1 0 0 0 93 1 110
2008 PC 41 43 8 6 2 0 0 85 8 1741
2008 PC-01 32 50 10 7 1 0 0 82 8 106
2008 PC-02 35 48 9 5 2 0 0 83 7 619
2008 PC-03 45 40 6 6 3 0 0 85 9 595
2008 PC-04 48 38 6 4 3 0 0 87 7 291
2008 PC-05 48 41 5 4 1 0 0 89 5 94

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 37 5 5 2 0 0 88 7 2066
2017 PC-01 49 28 12 8 3 0 0 77 11 58
2017 PC-02 47 39 6 5 2 0 0 86 8 737
2017 PC-03 51 37 4 5 3 0 0 88 8 787
2017 PC-04 54 36 4 6 0 0 0 90 6 350
2017 PC-05 56 41 0 1 1 0 0 97 3 86
2014 PC 44 41 6 6 3 0 0 85 9 1917
2014 PC-01 41 46 8 2 3 0 0 87 5 59
2014 PC-02 38 44 8 7 3 0 0 82 10 636
2014 PC-03 45 39 6 7 3 0 0 85 10 755
2014 PC-04 47 42 4 6 1 0 0 89 7 334
2014 PC-05 59 32 2 3 3 0 0 91 7 92
2011 PC 45 43 6 5 2 0 0 88 6 2193
2011 PC-01 40 49 6 6 0 0 0 89 6 106
2011 PC-02 40 44 8 6 3 0 0 84 8 777
2011 PC-03 46 43 5 4 1 0 0 90 5 823
2011 PC-04 50 41 3 4 1 0 0 91 6 351
2011 PC-05 61 36 2 1 0 0 0 97 1 110
2008 PC 41 46 7 5 2 0 0 87 6 1737
2008 PC-01 32 56 6 4 1 1 0 88 5 106
2008 PC-02 36 47 9 6 2 0 0 83 8 617
2008 PC-03 43 46 6 4 2 0 0 88 6 593
2008 PC-04 52 39 4 4 1 0 0 91 5 291
2008 PC-05 47 43 4 4 1 0 0 90 5 94

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 51 37 6 5 1 0 0 88 6 2062
2017 PC-01 50 33 3 13 0 0 0 83 13 58
2017 PC-02 49 37 7 6 1 0 0 86 7 737
2017 PC-03 50 39 6 4 1 0 0 89 5 785
2017 PC-04 55 33 6 4 1 0 0 89 6 348
2017 PC-05 66 29 2 2 0 0 0 96 2 86
2014 PC 50 36 6 5 2 0 1 87 7 1917
2014 PC-01 55 35 3 5 0 0 2 91 5 59
2014 PC-02 46 39 7 6 1 0 1 86 7 636
2014 PC-03 52 33 7 6 2 0 1 86 7 755
2014 PC-04 52 38 5 3 2 0 0 90 5 334
2014 PC-05 56 35 1 8 0 0 0 91 8 92

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 46 35 8 7 4 0 0 82 10 2065
2017 PC-01 59 29 5 5 2 0 0 88 6 58
2017 PC-02 50 34 6 7 3 1 0 84 9 737
2017 PC-03 46 35 9 6 4 0 0 82 10 787
2017 PC-04 37 39 10 8 6 0 1 76 14 349
2017 PC-05 42 38 8 8 5 0 0 79 13 86
2014 PC 40 34 12 8 5 0 0 75 13 1915
2014 PC-01 63 29 7 1 0 0 0 92 1 59
2014 PC-02 40 36 13 7 3 1 0 77 10 635
2014 PC-03 42 33 10 8 6 0 0 76 14 754
2014 PC-04 36 33 12 10 7 1 1 70 18 334
2014 PC-05 30 37 14 11 6 0 1 68 18 92
2011 PC 38 39 9 9 4 0 0 78 13 2197
2011 PC-01 51 29 12 5 1 1 0 82 6 107
2011 PC-02 38 41 9 7 4 1 0 80 11 779
2011 PC-03 38 38 9 10 3 0 0 77 14 824
2011 PC-04 36 38 7 12 6 0 1 75 18 351
2011 PC-05 28 43 9 8 10 1 0 72 19 110

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 27 26 12 14 11 2 7 59 28 2066
2017 PC-01 26 18 13 15 13 0 15 52 33 58
2017 PC-02 29 26 11 11 9 4 10 63 24 737
2017 PC-03 28 27 12 14 10 2 6 60 26 787
2017 PC-04 24 25 10 19 17 1 3 51 38 350
2017 PC-05 22 30 15 17 14 0 2 54 31 86
2014 PC 24 25 12 17 13 3 7 54 33 1916
2014 PC-01 32 20 6 20 2 10 10 65 27 59
2014 PC-02 23 26 12 16 11 4 8 56 31 636
2014 PC-03 27 25 12 15 11 2 8 58 29 755
2014 PC-04 18 23 11 22 20 2 4 43 45 333
2014 PC-05 19 25 11 20 18 1 5 47 41 92
2011 PC 21 27 10 17 17 2 6 52 37 2198
2011 PC-01 26 21 11 9 10 6 16 61 24 107
2011 PC-02 23 28 9 16 14 2 8 56 33 779
2011 PC-03 23 29 10 17 16 2 4 55 35 825
2011 PC-04 17 25 9 20 26 1 2 43 47 351
2011 PC-05 13 20 15 16 30 1 5 35 49 110
2008 PC 24 27 10 16 17 2 4 54 35 1739
2008 PC-01 27 17 18 17 13 1 6 48 33 104
2008 PC-02 26 28 11 15 13 2 5 58 30 620
2008 PC-03 25 30 8 15 15 2 3 59 33 593
2008 PC-04 18 25 10 20 23 1 3 45 45 292
2008 PC-05 15 22 7 21 29 2 3 39 53 94

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 33 48 8 7 4 0 0 81 11 2068
2017 PC-01 39 47 5 7 2 0 0 87 8 58
2017 PC-02 33 47 9 7 5 0 0 80 11 739
2017 PC-03 33 47 9 6 5 0 0 80 12 787
2017 PC-04 30 52 8 9 1 0 0 82 10 350
2017 PC-05 45 47 3 3 2 0 0 91 6 86
2014 PC 28 46 11 10 5 0 0 74 15 1917
2014 PC-01 30 48 12 5 5 0 0 78 10 59
2014 PC-02 27 46 13 9 5 0 0 72 14 636
2014 PC-03 30 44 10 11 5 0 0 74 16 755
2014 PC-04 26 49 10 11 5 0 0 75 15 334
2014 PC-05 33 46 11 8 3 0 0 78 11 92
2011 PC 31 44 12 9 5 0 0 75 13 2196
2011 PC-01 33 43 13 8 3 0 0 77 10 107
2011 PC-02 29 45 12 9 5 0 0 73 14 778
2011 PC-03 29 43 13 9 5 0 0 73 15 824
2011 PC-04 38 41 10 5 5 0 0 79 10 351
2011 PC-05 34 46 10 8 2 0 0 80 10 110
2008 PC 31 45 10 9 5 0 0 76 14 1737
2008 PC-01 18 53 17 9 3 0 0 71 12 105
2008 PC-02 27 48 10 9 5 0 0 75 14 618
2008 PC-03 35 43 9 9 4 0 0 78 13 593
2008 PC-04 34 45 8 7 6 0 0 79 13 291
2008 PC-05 32 42 11 10 5 0 0 73 15 94

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 24 40 14 13 8 0 0 64 21 2067
2017 PC-01 38 32 10 10 7 3 0 72 17 58
2017 PC-02 26 40 15 13 7 0 0 66 19 738
2017 PC-03 23 41 14 14 8 0 0 64 22 787
2017 PC-04 19 42 15 14 8 0 1 62 23 350
2017 PC-05 31 41 10 9 8 0 0 72 17 86
2014 PC 19 41 16 15 9 0 0 60 24 1915
2014 PC-01 33 42 12 13 0 0 0 75 13 59
2014 PC-02 20 37 21 13 9 0 0 57 22 635
2014 PC-03 19 43 14 15 9 0 0 62 24 754
2014 PC-04 15 44 15 18 9 0 0 59 27 334
2014 PC-05 20 41 13 21 5 0 0 61 26 92
2011 PC 18 39 17 15 10 0 0 58 25 2196
2011 PC-01 27 45 14 10 5 0 0 71 14 107
2011 PC-02 17 38 18 15 11 0 0 55 27 779
2011 PC-03 20 39 17 15 9 0 0 59 25 823
2011 PC-04 17 40 15 17 10 1 0 58 27 351
2011 PC-05 16 45 19 13 7 0 0 61 21 110

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 28 46 11 11 5 0 0 73 16 2065
2017 PC-01 22 55 7 12 5 0 0 77 16 58
2017 PC-02 28 44 12 11 5 0 0 72 16 737
2017 PC-03 28 45 10 11 5 0 0 74 16 787
2017 PC-04 26 46 11 11 5 0 0 72 16 349
2017 PC-05 26 56 7 6 6 0 0 81 12 86

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 40 43 9 6 3 0 0 83 9 2067
2017 PC-01 32 41 17 6 3 0 0 74 10 58
2017 PC-02 37 45 9 7 2 0 0 82 9 738
2017 PC-03 40 43 9 5 3 0 0 83 9 787
2017 PC-04 45 41 7 4 3 0 0 86 7 350
2017 PC-05 51 38 6 2 2 0 0 89 5 86
2014 PC 36 41 11 7 4 0 0 77 11 1917
2014 PC-01 49 31 17 0 3 0 0 80 3 59
2014 PC-02 33 42 13 9 3 1 0 75 12 636
2014 PC-03 35 42 10 8 5 0 0 77 13 755
2014 PC-04 38 40 10 7 4 1 0 79 11 334
2014 PC-05 47 43 5 4 1 0 0 89 5 92
2011 PC 33 44 11 8 3 1 0 78 11 2196
2011 PC-01 34 48 7 9 3 0 0 81 12 107
2011 PC-02 29 47 11 10 3 0 0 76 13 779
2011 PC-03 33 43 12 7 4 1 0 77 11 825
2011 PC-04 38 41 11 5 5 1 0 79 10 349
2011 PC-05 46 39 9 5 1 0 0 85 6 110
2008 PC 34 44 10 8 4 1 0 78 12 1742
2008 PC-01 26 52 13 7 2 1 0 79 9 105
2008 PC-02 31 48 10 7 4 1 0 79 11 620
2008 PC-03 36 42 9 8 4 0 0 79 12 595
2008 PC-04 38 39 10 8 4 1 0 78 12 292
2008 PC-05 33 44 11 8 3 0 0 77 12 94

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 28 42 13 10 7 0 0 70 17 2067
2017 PC-01 38 42 5 9 7 0 0 80 15 58
2017 PC-02 28 43 13 10 6 0 0 71 16 738
2017 PC-03 28 40 15 10 8 0 0 68 18 787
2017 PC-04 27 43 15 9 7 0 0 70 15 350
2017 PC-05 35 44 6 9 6 0 0 79 15 86

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 49 38 8 3 1 0 0 88 4 2065
2017 PC-01 58 29 11 0 2 0 0 87 2 58
2017 PC-02 48 38 9 4 1 0 0 86 5 739
2017 PC-03 48 38 8 4 1 0 0 87 6 786
2017 PC-04 50 39 8 2 0 0 0 90 2 348
2017 PC-05 63 31 3 1 1 0 0 94 3 86
2014 PC 53 33 9 4 2 0 0 86 5 1917
2014 PC-01 53 34 8 3 2 0 0 86 5 59
2014 PC-02 52 34 8 4 2 0 0 86 6 636
2014 PC-03 52 34 9 3 2 0 0 86 5 755
2014 PC-04 53 33 10 4 1 0 0 86 5 334
2014 PC-05 58 31 6 4 0 0 0 89 4 92
2011 PC 52 36 8 3 1 0 0 87 5 2195
2011 PC-01 55 34 7 4 1 0 0 89 4 106
2011 PC-02 49 38 10 3 1 0 0 86 4 779
2011 PC-03 50 36 8 4 1 0 0 86 5 823
2011 PC-04 57 32 6 2 2 0 0 89 5 351
2011 PC-05 56 35 6 3 0 0 0 91 3 110

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 28 46 11 10 4 0 0 75 14 2063
2017 PC-01 36 40 11 10 3 0 0 76 13 58
2017 PC-02 26 48 12 9 4 1 0 75 13 737
2017 PC-03 29 45 10 11 4 0 0 75 15 785
2017 PC-04 31 47 7 11 4 0 0 78 15 349
2017 PC-05 37 43 8 6 7 0 0 80 13 86
2014 PC 20 47 13 14 6 0 0 67 20 1915
2014 PC-01 17 52 12 18 0 0 0 69 18 59
2014 PC-02 18 46 15 15 5 0 0 64 20 635
2014 PC-03 20 46 14 15 6 0 0 66 21 754
2014 PC-04 21 50 10 11 8 0 0 71 19 334
2014 PC-05 29 51 9 6 5 0 0 80 12 92
2011 PC 24 46 13 11 6 0 0 70 17 2195
2011 PC-01 33 37 11 14 5 0 0 70 19 106
2011 PC-02 20 46 16 12 5 0 0 67 17 778
2011 PC-03 25 45 11 11 7 0 0 70 18 824
2011 PC-04 27 48 9 9 7 0 0 75 16 351
2011 PC-05 27 49 8 10 6 0 0 76 16 110

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 34 38 13 10 5 0 0 72 15 2062
2017 PC-01 42 36 10 5 7 0 0 78 12 58
2017 PC-02 35 37 13 10 4 0 0 73 14 736
2017 PC-03 33 37 14 11 6 0 0 69 17 786
2017 PC-04 34 40 9 11 5 0 0 74 16 348
2017 PC-05 40 36 14 7 2 0 0 77 9 86
2014 PC 27 41 14 12 6 0 0 68 18 1915
2014 PC-01 35 40 15 6 3 0 0 75 10 59
2014 PC-02 26 44 14 11 4 0 0 71 15 635
2014 PC-03 28 39 14 12 7 0 0 67 19 755
2014 PC-04 24 39 13 13 10 0 0 64 23 334
2014 PC-05 27 48 11 11 4 0 0 74 15 92

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 27 40 16 12 5 0 1 67 17 2062
2017 PC-01 31 41 13 8 5 0 2 73 13 58
2017 PC-02 29 39 16 11 4 1 1 69 14 736
2017 PC-03 26 38 16 13 6 0 1 65 19 785
2017 PC-04 23 40 15 13 8 0 0 64 21 349
2017 PC-05 27 44 17 8 3 0 0 71 12 86
2014 PC 24 40 16 13 6 0 1 64 20 1914
2014 PC-01 32 42 18 5 2 0 2 75 6 59
2014 PC-02 24 39 19 11 6 0 0 63 17 635
2014 PC-03 26 40 15 13 6 0 1 66 19 754
2014 PC-04 21 40 13 17 9 0 0 61 26 334
2014 PC-05 17 45 18 13 5 1 1 63 19 91
2011 PC 27 43 14 11 4 1 1 71 15 2193
2011 PC-01 41 40 8 4 2 4 1 85 6 107
2011 PC-02 25 44 15 10 3 1 1 71 14 778
2011 PC-03 26 43 15 11 5 1 1 70 15 822
2011 PC-04 28 40 12 14 5 1 1 68 19 351
2011 PC-05 35 36 10 18 2 0 0 70 20 109

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 40 42 9 6 3 0 0 82 8 2062
2017 PC-01 54 29 12 0 5 0 0 84 5 58
2017 PC-02 40 44 8 6 3 0 0 83 9 738
2017 PC-03 38 42 10 6 4 0 0 80 9 784
2017 PC-04 36 44 11 7 1 0 0 80 8 348
2017 PC-05 58 31 6 3 1 0 0 89 5 86
2014 PC 36 42 12 7 3 0 0 78 10 1913
2014 PC-01 47 40 6 7 0 0 0 87 7 59
2014 PC-02 33 44 14 6 2 0 0 78 8 632
2014 PC-03 37 41 11 7 3 0 0 78 10 755
2014 PC-04 35 42 10 7 5 1 0 78 12 334
2014 PC-05 47 33 15 3 1 0 0 80 4 92
2011 PC 38 45 9 6 2 0 0 82 9 2198
2011 PC-01 42 41 8 6 3 0 0 83 9 107
2011 PC-02 35 46 10 7 3 0 0 81 9 779
2011 PC-03 37 45 9 7 2 0 0 82 8 825
2011 PC-04 42 42 9 3 4 0 0 84 7 351
2011 PC-05 38 48 5 9 0 0 0 86 9 110
2008 PC 38 45 9 6 3 0 0 83 9 1741
2008 PC-01 26 57 9 6 1 0 0 83 7 105
2008 PC-02 34 48 9 6 3 0 0 82 9 619
2008 PC-03 41 42 9 7 2 0 0 83 8 595
2008 PC-04 42 42 6 5 5 0 0 84 10 292
2008 PC-05 41 41 11 6 1 0 0 82 8 94

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 30 40 17 8 4 0 1 70 13 2068
2017 PC-01 46 43 8 3 0 0 0 89 3 58
2017 PC-02 36 41 15 5 2 0 1 78 7 739
2017 PC-03 31 41 16 8 3 0 0 72 12 786
2017 PC-04 12 36 25 16 9 1 1 49 25 350
2017 PC-05 14 39 23 12 11 0 0 53 24 87
2014 PC 28 38 18 10 5 0 1 66 16 1917
2014 PC-01 48 39 10 3 0 0 0 87 3 59
2014 PC-02 33 40 16 7 3 0 1 73 10 636
2014 PC-03 28 37 19 11 5 0 1 65 16 755
2014 PC-04 17 37 19 16 11 0 1 54 27 334
2014 PC-05 15 30 32 13 9 0 1 46 22 92
2011 PC 22 38 21 11 7 0 1 60 18 2197
2011 PC-01 35 47 9 5 3 0 0 83 8 107
2011 PC-02 27 42 20 7 4 0 1 69 11 778
2011 PC-03 19 39 22 13 7 0 1 58 20 825
2011 PC-04 15 31 24 17 13 0 0 46 29 351
2011 PC-05 17 26 26 15 16 0 1 43 31 110
2008 PC 19 38 22 13 7 0 1 58 20 1739
2008 PC-01 33 43 13 8 4 0 0 75 12 105
2008 PC-02 23 42 21 9 4 0 1 65 14 620
2008 PC-03 18 38 24 13 5 0 1 57 19 593
2008 PC-04 10 37 21 17 15 0 0 47 32 291
2008 PC-05 7 28 26 23 16 0 0 35 39 94

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 22 40 21 7 1 2 28 30 2059
2017 PC-01 4 21 27 29 14 0 5 46 26 58
2017 PC-02 7 19 40 23 8 1 3 32 26 733
2017 PC-03 7 23 41 21 6 1 1 28 30 783
2017 PC-04 11 25 42 17 4 0 1 21 37 350
2017 PC-05 10 25 45 13 6 0 1 19 35 87
2014 PC 9 27 40 17 5 1 2 22 37 1914
2014 PC-01 3 17 51 12 15 0 2 27 20 59
2014 PC-02 8 26 38 19 7 1 3 27 34 636
2014 PC-03 10 29 41 14 4 1 2 19 40 752
2014 PC-04 11 27 41 18 2 0 0 21 38 334
2014 PC-05 10 33 33 18 3 0 2 22 44 92
2011 PC 12 30 37 16 4 1 1 20 42 2192
2011 PC-01 10 14 39 22 14 1 1 37 24 107
2011 PC-02 11 28 37 17 4 1 1 22 40 775
2011 PC-03 12 31 36 14 4 1 1 19 44 824
2011 PC-04 11 36 36 14 2 0 1 16 47 351
2011 PC-05 11 38 33 15 1 1 1 16 50 110
2008 PC 11 31 38 14 4 1 1 18 43 1740
2008 PC-01 5 29 40 14 6 3 3 21 36 105
2008 PC-02 12 31 34 17 5 0 1 22 43 619
2008 PC-03 9 29 40 17 2 1 1 20 39 594
2008 PC-04 17 34 40 5 4 0 0 8 51 292
2008 PC-05 13 36 45 6 1 0 0 6 49 94

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 20 32 24 11 2 2 36 30 2054
2017 PC-01 9 23 12 24 23 6 3 52 34 58
2017 PC-02 8 19 30 24 12 4 3 39 29 733
2017 PC-03 8 20 33 26 11 1 2 37 28 784
2017 PC-04 10 23 36 22 7 1 2 29 34 345
2017 PC-05 11 20 37 22 6 1 2 29 33 87
2014 PC 12 25 32 21 7 2 2 29 38 1912
2014 PC-01 7 15 31 31 15 0 2 47 22 59
2014 PC-02 12 23 31 20 9 3 3 30 37 636
2014 PC-03 11 26 32 20 7 1 2 28 39 752
2014 PC-04 12 27 32 21 6 0 1 27 40 332
2014 PC-05 10 28 35 21 6 0 0 27 38 92
2011 PC 16 26 31 18 7 1 2 25 43 2184
2011 PC-01 8 17 35 20 14 6 1 36 26 106
2011 PC-02 15 26 32 18 6 1 2 25 42 773
2011 PC-03 16 24 29 20 7 1 2 27 42 822
2011 PC-04 17 32 30 13 6 1 1 20 50 350
2011 PC-05 17 28 31 17 3 2 2 21 47 108
2008 PC 20 27 28 16 7 1 1 24 48 1740
2008 PC-01 14 23 32 17 7 2 5 26 40 106
2008 PC-02 20 25 26 18 9 2 1 27 46 619
2008 PC-03 16 28 28 18 7 1 1 26 45 594
2008 PC-04 26 29 28 12 4 1 0 17 55 292
2008 PC-05 28 32 27 9 5 0 0 13 60 93

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 23 30 28 11 4 1 2 15 55 2063
2017 PC-01 12 12 43 18 11 2 3 31 25 58
2017 PC-02 20 26 30 14 5 2 3 20 49 737
2017 PC-03 23 33 29 10 3 1 1 14 57 784
2017 PC-04 32 34 23 8 2 0 1 10 66 350
2017 PC-05 32 37 23 7 0 0 0 7 70 87
2014 PC 34 28 25 8 2 1 2 10 65 1917
2014 PC-01 15 31 33 17 3 0 2 20 47 59
2014 PC-02 29 27 26 9 2 2 4 12 60 636
2014 PC-03 37 28 24 7 2 0 1 10 66 755
2014 PC-04 40 29 22 6 2 0 1 8 70 334
2014 PC-05 46 27 22 3 2 0 0 5 73 92
2011 PC 26 32 25 10 3 1 2 14 61 2192
2011 PC-01 10 19 35 18 13 5 1 32 30 107
2011 PC-02 22 31 28 11 4 1 3 16 55 774
2011 PC-03 28 33 24 9 2 1 2 12 64 825
2011 PC-04 35 34 21 7 2 0 1 9 70 351
2011 PC-05 36 37 17 7 2 1 1 9 74 110
2008 PC 30 29 25 10 3 2 2 13 60 1738
2008 PC-01 19 25 26 15 4 6 5 22 49 106
2008 PC-02 26 27 28 11 4 2 2 16 55 618
2008 PC-03 28 31 26 9 3 1 1 13 60 593
2008 PC-04 39 29 20 7 2 1 1 9 70 291
2008 PC-05 42 30 19 9 0 0 0 9 72 94

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 18 38 25 9 1 2 35 26 2054
2017 PC-01 2 15 20 34 24 2 3 61 18 58
2017 PC-02 5 12 34 32 14 1 3 47 17 734
2017 PC-03 7 19 43 23 6 1 1 30 27 781
2017 PC-04 12 27 42 15 3 0 1 18 40 347
2017 PC-05 19 30 37 13 1 0 0 15 49 87
2014 PC 10 22 35 24 7 0 2 32 32 1909
2014 PC-01 2 8 19 47 20 2 3 70 10 59
2014 PC-02 6 17 35 30 9 1 2 40 23 633
2014 PC-03 10 22 38 22 5 1 2 28 33 750
2014 PC-04 13 34 34 16 2 0 0 19 47 334
2014 PC-05 26 26 31 12 4 0 1 16 53 92
2011 PC 9 21 38 23 7 1 1 30 31 2189
2011 PC-01 3 6 27 37 25 1 1 63 9 107
2011 PC-02 7 15 38 30 8 1 2 39 22 772
2011 PC-03 10 23 40 20 5 1 2 26 33 824
2011 PC-04 14 31 37 14 3 0 1 17 46 351
2011 PC-05 17 35 40 3 3 1 1 6 53 110
2008 PC 11 21 36 24 7 1 1 31 32 1736
2008 PC-01 3 15 25 37 16 2 3 56 18 106
2008 PC-02 8 16 35 31 8 1 1 40 24 617
2008 PC-03 10 21 41 22 6 0 1 28 31 593
2008 PC-04 18 30 34 15 3 0 0 18 48 291
2008 PC-05 23 34 35 8 0 0 0 8 57 94

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 19 26 29 15 7 1 3 23 47 2060
2017 PC-01 13 8 20 26 21 2 9 53 24 58
2017 PC-02 14 21 30 18 10 2 4 29 38 736
2017 PC-03 20 27 30 15 6 1 2 21 48 782
2017 PC-04 25 33 26 11 2 0 1 13 60 349
2017 PC-05 31 35 22 11 1 0 0 12 66 87
2014 PC 24 31 26 11 5 1 3 16 56 1913
2014 PC-01 10 23 29 23 14 0 2 38 33 59
2014 PC-02 20 30 26 12 7 1 4 20 52 634
2014 PC-03 25 31 26 11 4 1 2 15 58 754
2014 PC-04 30 33 26 8 2 0 1 10 64 334
2014 PC-05 29 36 27 4 1 0 2 5 67 91
2011 PC 24 29 28 11 5 1 2 16 55 2191
2011 PC-01 8 17 26 22 21 3 4 45 27 107
2011 PC-02 19 29 29 13 5 2 3 19 50 774
2011 PC-03 26 30 28 10 4 1 2 15 57 824
2011 PC-04 33 30 27 6 2 0 1 8 64 351
2011 PC-05 35 37 21 5 1 0 1 6 72 110
2008 PC 21 27 29 14 5 1 2 20 50 1739
2008 PC-01 10 14 30 22 14 4 5 40 27 106
2008 PC-02 21 24 27 19 6 2 2 26 46 618
2008 PC-03 18 31 29 14 6 1 2 20 50 593
2008 PC-04 28 31 32 6 1 1 1 7 60 292
2008 PC-05 30 33 31 5 0 0 1 6 63 94

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 10 19 30 24 12 1 4 38 31 2060
2017 PC-01 10 21 15 24 21 2 6 50 34 58
2017 PC-02 9 16 27 26 14 3 6 43 27 735
2017 PC-03 10 19 32 22 13 1 3 36 31 785
2017 PC-04 10 24 34 23 6 0 2 30 35 348
2017 PC-05 8 28 34 21 8 0 1 29 37 87
2014 PC 9 18 29 26 12 1 4 40 29 1914
2014 PC-01 1 18 26 28 19 3 5 51 21 59
2014 PC-02 9 18 25 25 14 2 6 43 30 636
2014 PC-03 9 20 30 25 11 1 4 37 31 752
2014 PC-04 10 17 31 27 11 1 3 40 28 334
2014 PC-05 8 13 39 32 6 0 2 39 21 92
2011 PC 11 21 30 22 10 2 5 34 33 2187
2011 PC-01 5 12 17 25 24 8 8 59 20 107
2011 PC-02 9 19 27 25 13 2 5 40 31 772
2011 PC-03 12 21 33 19 9 2 4 30 35 822
2011 PC-04 13 25 32 17 8 1 3 26 40 351
2011 PC-05 13 18 38 25 3 1 2 28 32 110
2008 PC 17 24 27 19 7 2 4 27 44 1740
2008 PC-01 10 21 24 19 13 5 9 37 35 106
2008 PC-02 16 19 26 22 9 3 4 33 39 618
2008 PC-03 17 26 27 18 7 1 4 26 45 595
2008 PC-04 20 31 29 14 4 0 2 19 52 291
2008 PC-05 25 28 28 15 0 0 3 16 55 94

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 20 28 30 13 5 2 3 18 51 2058
2017 PC-01 15 19 28 12 17 2 8 32 37 58
2017 PC-02 15 24 33 16 5 3 4 23 42 734
2017 PC-03 20 30 30 12 5 1 2 18 52 783
2017 PC-04 32 32 23 9 2 0 2 11 65 349
2017 PC-05 28 33 32 6 0 0 1 6 62 87
2014 PC 27 28 28 9 4 2 3 13 57 1917
2014 PC-01 8 35 38 5 10 1 3 16 45 59
2014 PC-02 22 25 31 10 5 3 4 16 50 636
2014 PC-03 27 30 28 8 4 2 2 12 59 755
2014 PC-04 35 29 24 10 1 1 0 11 64 334
2014 PC-05 43 31 17 8 0 0 2 8 75 92
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 69 16 5 5 2 0 3 87 8 2067
2017 PC-01 82 12 7 0 0 0 0 93 0 58
2017 PC-02 69 17 5 4 3 0 3 88 7 738
2017 PC-03 68 16 5 5 3 1 3 86 8 787
2017 PC-04 69 13 6 7 1 0 3 85 9 349
2017 PC-05 68 20 5 4 1 0 3 90 6 87
2014 PC 71 13 4 6 3 0 3 87 8 1915
2014 PC-01 77 10 8 4 1 0 0 87 5 59
2014 PC-02 71 13 5 6 2 0 3 87 8 635
2014 PC-03 70 13 4 6 3 0 4 86 10 755
2014 PC-04 69 16 5 4 3 0 2 87 8 333
2014 PC-05 78 13 3 5 0 0 0 92 5 92
2011 PC 68 14 5 5 3 0 4 85 9 2195
2011 PC-01 76 13 3 1 2 0 6 94 3 106
2011 PC-02 69 13 7 4 4 0 4 85 8 777
2011 PC-03 66 14 6 7 4 0 4 83 11 825
2011 PC-04 69 15 2 7 3 0 3 87 11 351
2011 PC-05 66 23 4 5 0 0 3 91 5 110
2008 PC 67 14 4 5 4 0 5 86 10 1740
2008 PC-01 77 11 1 3 3 0 6 93 6 106
2008 PC-02 67 14 4 4 5 0 6 86 10 620
2008 PC-03 67 12 5 5 4 0 5 85 10 593
2008 PC-04 64 17 4 5 6 0 3 84 12 291
2008 PC-05 67 19 4 5 0 0 4 90 5 94

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 26 32 15 10 5 7 5 66 17 2065
2017 PC-01 32 34 12 4 6 10 3 75 11 58
2017 PC-02 29 27 16 9 5 8 5 65 16 738
2017 PC-03 24 33 15 11 5 6 5 65 18 786
2017 PC-04 21 38 15 11 5 6 6 66 17 350
2017 PC-05 36 36 10 9 5 4 1 75 15 85
2014 PC 31 30 14 9 6 5 4 68 16 1917
2014 PC-01 52 22 10 8 6 2 0 75 14 59
2014 PC-02 30 25 16 9 7 7 6 63 18 636
2014 PC-03 29 32 13 10 6 6 5 68 18 755
2014 PC-04 35 36 12 6 5 4 3 75 11 334
2014 PC-05 39 40 8 7 4 0 2 80 11 92

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 45 33 8 9 4 1 0 78 14 2068
2017 PC-01 48 32 5 8 5 0 2 82 13 58
2017 PC-02 44 32 9 10 5 1 0 76 15 738
2017 PC-03 44 34 8 9 4 1 0 79 13 787
2017 PC-04 45 37 5 9 3 1 0 83 12 350
2017 PC-05 65 19 8 3 5 0 0 84 8 87
2014 PC 46 31 8 9 4 1 1 78 14 1915
2014 PC-01 52 27 7 13 2 0 0 79 15 59
2014 PC-02 42 33 9 9 5 1 0 76 15 635
2014 PC-03 44 32 9 9 5 0 1 77 14 754
2014 PC-04 53 27 7 9 2 1 0 81 11 334
2014 PC-05 60 24 6 9 1 0 0 84 10 92

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 38 37 10 9 4 1 1 76 13 2065
2017 PC-01 51 22 5 16 5 0 2 74 21 58
2017 PC-02 38 37 10 9 4 2 1 77 13 738
2017 PC-03 36 38 11 8 4 2 1 76 12 785
2017 PC-04 39 38 9 10 3 0 0 77 13 349
2017 PC-05 56 26 9 7 2 0 0 82 9 87
2014 PC 35 40 9 10 3 1 2 77 13 1915
2014 PC-01 40 42 5 13 0 0 0 82 13 59
2014 PC-02 33 40 11 9 3 2 2 76 12 636
2014 PC-03 33 41 8 12 3 1 2 76 15 754
2014 PC-04 37 41 8 8 2 1 2 81 11 333
2014 PC-05 53 29 9 4 2 0 3 85 7 92
2011 PC 34 40 10 10 4 2 1 76 14 2192
2011 PC-01 47 34 10 6 0 3 1 83 6 107
2011 PC-02 30 40 12 11 4 2 2 73 15 777
2011 PC-03 34 40 10 9 4 1 1 76 14 823
2011 PC-04 35 40 8 10 5 1 1 77 15 350
2011 PC-05 44 42 8 4 2 0 0 86 6 110
2008 PC 34 38 10 9 6 1 2 75 15 1741
2008 PC-01 33 35 19 6 3 3 2 71 10 105
2008 PC-02 35 37 10 8 6 2 2 75 15 619
2008 PC-03 35 37 9 11 5 1 2 74 16 595
2008 PC-04 33 42 9 9 5 1 1 77 14 292
2008 PC-05 40 42 7 6 5 0 0 82 12 94

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 30 32 11 10 6 10 1 69 18 2068
2017 PC-01 31 31 13 10 2 12 2 71 13 58
2017 PC-02 27 32 11 9 7 12 1 69 18 739
2017 PC-03 29 32 11 11 5 10 1 69 18 786
2017 PC-04 34 35 11 9 5 5 1 73 15 350
2017 PC-05 53 24 10 4 3 4 1 81 8 87
2014 PC 32 30 13 10 6 7 2 69 17 1913
2014 PC-01 37 19 8 18 5 13 0 64 26 59
2014 PC-02 26 30 14 11 7 11 2 64 20 635
2014 PC-03 32 30 13 10 6 7 2 69 17 754
2014 PC-04 41 33 9 8 4 3 2 79 12 332
2014 PC-05 52 25 9 3 3 0 8 83 7 92
2011 PC 31 30 12 11 7 7 2 67 20 2193
2011 PC-01 34 27 18 8 2 9 2 69 11 107
2011 PC-02 25 29 13 14 8 9 2 61 25 777
2011 PC-03 31 31 13 10 7 7 1 67 19 824
2011 PC-04 38 32 8 11 6 3 1 74 18 350
2011 PC-05 58 27 5 3 4 1 2 88 7 110
2008 PC 34 31 12 9 7 6 2 70 17 1740
2008 PC-01 31 32 14 8 4 9 2 70 14 105
2008 PC-02 30 28 13 10 8 8 2 66 20 618
2008 PC-03 34 31 11 11 6 6 1 70 18 595
2008 PC-04 38 35 10 7 5 2 1 76 13 292
2008 PC-05 43 34 9 7 5 0 1 78 13 94

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 9 21 18 17 7 22 5 41 34 2061
2017 PC-01 18 15 12 6 3 44 2 61 18 58
2017 PC-02 9 17 18 14 7 28 6 40 33 737
2017 PC-03 7 21 18 19 8 23 5 38 37 783
2017 PC-04 10 27 19 20 7 12 5 45 32 349
2017 PC-05 11 35 13 19 10 6 5 52 33 87
2014 PC 10 20 19 17 10 19 5 39 36 1916
2014 PC-01 15 25 13 15 13 17 2 49 34 59
2014 PC-02 8 16 18 15 9 28 6 37 36 636
2014 PC-03 9 18 21 19 11 17 4 35 39 755
2014 PC-04 11 28 21 17 9 12 4 45 30 333
2014 PC-05 20 34 15 22 1 3 4 59 25 92

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 38 5 5 1 0 0 88 7 2066
2017 PC-01 58 26 11 2 3 0 0 84 5 58
2017 PC-02 50 38 4 6 1 0 0 88 7 738
2017 PC-03 51 38 6 4 1 0 0 89 5 786
2017 PC-04 49 39 5 6 2 0 0 88 7 349
2017 PC-05 59 33 2 5 1 0 0 92 6 87
2014 PC 49 37 7 5 1 0 0 86 7 1912
2014 PC-01 60 27 8 3 2 0 0 87 5 59
2014 PC-02 47 39 8 4 1 0 0 87 6 635
2014 PC-03 49 35 8 6 2 1 0 85 8 754
2014 PC-04 50 39 4 7 1 0 0 89 7 332
2014 PC-05 57 33 3 5 1 0 0 90 6 92
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 36 39 10 9 5 1 0 76 14 2068
2017 PC-01 35 46 5 11 2 0 0 82 13 58
2017 PC-02 40 37 9 9 4 1 0 78 13 738
2017 PC-03 35 41 10 8 5 1 1 77 13 787
2017 PC-04 34 39 9 10 6 0 1 73 17 350
2017 PC-05 41 36 9 7 7 0 0 77 14 87
2014 PC 36 39 10 9 5 0 0 76 14 1916
2014 PC-01 48 37 8 2 5 0 0 85 7 59
2014 PC-02 35 40 12 9 3 0 0 76 12 635
2014 PC-03 39 37 8 9 6 1 0 77 15 755
2014 PC-04 31 41 10 13 5 0 1 72 17 334
2014 PC-05 33 44 11 6 6 1 0 77 12 92
2011 PC 31 39 12 11 6 1 0 70 17 2193
2011 PC-01 37 34 14 10 4 2 0 72 14 106
2011 PC-02 30 38 14 10 6 1 1 69 17 779
2011 PC-03 31 39 11 11 6 0 0 71 18 822
2011 PC-04 31 38 12 11 6 1 0 71 17 350
2011 PC-05 30 40 13 13 5 0 0 70 18 110
2008 PC 24 37 15 14 9 1 0 62 23 1740
2008 PC-01 29 34 20 10 6 0 1 64 16 105
2008 PC-02 28 36 14 13 8 1 0 64 21 620
2008 PC-03 22 39 15 14 9 1 1 62 23 594
2008 PC-04 20 38 14 15 13 1 0 58 28 291
2008 PC-05 19 41 15 18 7 0 0 59 26 94

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 46 32 10 6 4 2 1 81 10 2067
2017 PC-01 43 38 10 3 2 5 0 84 5 58
2017 PC-02 47 31 10 7 4 2 0 79 10 738
2017 PC-03 47 33 8 6 3 2 1 82 9 786
2017 PC-04 45 32 9 6 4 2 2 80 10 350
2017 PC-05 46 38 9 1 5 1 0 85 6 87
2014 PC 46 32 10 7 3 1 1 79 10 1916
2014 PC-01 58 29 7 5 0 0 0 88 5 59
2014 PC-02 46 31 12 6 3 1 1 78 9 636
2014 PC-03 48 31 10 5 4 1 1 80 10 755
2014 PC-04 40 36 10 10 3 1 1 77 12 333
2014 PC-05 46 36 3 9 2 4 0 86 11 92
2011 PC 40 33 12 7 4 2 1 75 12 2196
2011 PC-01 52 27 10 3 4 3 1 83 7 106
2011 PC-02 39 34 12 8 4 2 1 75 13 779
2011 PC-03 40 34 12 7 4 2 1 76 12 824
2011 PC-04 42 30 13 8 5 3 0 74 13 351
2011 PC-05 40 34 16 8 3 0 0 73 11 110
2008 PC 36 33 12 10 6 3 1 72 16 1740
2008 PC-01 39 30 14 12 3 2 0 70 16 105
2008 PC-02 36 33 12 10 6 3 1 72 16 620
2008 PC-03 36 35 12 8 6 2 1 73 15 593
2008 PC-04 36 34 9 12 6 2 0 72 19 292
2008 PC-05 31 32 19 13 3 1 1 64 16 94

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 43 35 9 7 4 1 0 79 12 2067
2017 PC-01 49 31 11 5 3 0 0 81 8 58
2017 PC-02 43 33 10 8 5 1 0 77 13 737
2017 PC-03 43 36 8 8 4 1 0 80 12 787
2017 PC-04 44 36 8 6 5 1 1 80 11 350
2017 PC-05 48 36 8 3 5 0 0 84 8 87
2014 PC 41 34 10 10 4 0 0 76 14 1914
2014 PC-01 60 28 5 6 2 0 0 88 8 59
2014 PC-02 39 34 13 10 4 0 0 74 13 635
2014 PC-03 43 34 9 10 5 0 0 77 14 754
2014 PC-04 40 39 5 11 5 0 0 79 16 333
2014 PC-05 41 35 11 8 4 1 0 77 12 92
2011 PC 36 37 10 10 6 1 0 73 17 2194
2011 PC-01 44 35 10 5 5 1 1 80 10 106
2011 PC-02 33 36 12 12 6 1 1 69 19 777
2011 PC-03 36 38 10 10 5 1 0 75 15 824
2011 PC-04 36 37 8 10 7 1 0 74 18 351
2011 PC-05 44 38 6 9 3 0 0 82 12 110
2008 PC 31 36 12 12 8 1 0 68 20 1740
2008 PC-01 34 32 15 12 6 0 0 66 19 105
2008 PC-02 33 35 11 13 8 1 0 68 21 620
2008 PC-03 31 38 11 11 8 1 0 70 19 593
2008 PC-04 32 34 12 12 9 1 0 67 22 292
2008 PC-05 26 37 18 12 7 0 0 64 18 94

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 80 11 3 1 1 0 3 94 3 2066
2017 PC-01 85 13 2 0 0 0 0 98 0 58
2017 PC-02 82 9 2 1 2 0 3 95 3 737
2017 PC-03 80 11 3 1 1 0 3 94 3 787
2017 PC-04 79 11 3 1 1 0 4 94 2 349
2017 PC-05 79 14 3 2 0 0 1 94 2 87
2014 PC 79 10 3 2 2 0 4 93 4 1916
2014 PC-01 86 5 5 1 0 0 2 93 1 59
2014 PC-02 79 11 3 2 1 0 4 94 3 636
2014 PC-03 78 9 3 3 2 0 5 92 5 755
2014 PC-04 79 12 3 2 2 0 3 93 4 333
2014 PC-05 82 8 6 0 2 0 1 92 3 92
2011 PC 77 10 4 2 2 0 4 92 4 2195
2011 PC-01 81 11 2 0 3 0 4 95 3 106
2011 PC-02 77 10 4 2 2 0 5 91 4 779
2011 PC-03 75 11 4 3 2 0 5 91 5 823
2011 PC-04 80 10 3 2 1 0 3 94 3 351
2011 PC-05 82 9 4 1 1 0 3 94 2 110
2008 PC 79 7 3 2 3 1 5 92 5 1742
2008 PC-01 85 5 4 2 1 0 4 93 3 106
2008 PC-02 78 8 3 2 3 1 5 92 5 620
2008 PC-03 79 6 3 3 3 0 6 91 6 595
2008 PC-04 78 9 4 2 3 0 3 90 6 292
2008 PC-05 87 8 1 0 1 0 3 98 1 93

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 58 26 4 4 2 3 2 89 7 2066
2017 PC-01 52 22 7 4 0 8 7 88 4 58
2017 PC-02 57 24 5 5 2 4 2 87 8 738
2017 PC-03 61 26 4 4 2 2 1 90 6 786
2017 PC-04 58 26 4 4 2 4 2 88 7 350
2017 PC-05 52 38 1 1 3 4 1 94 5 86
2014 PC 55 26 7 4 2 4 2 86 6 1916
2014 PC-01 68 20 7 2 0 1 2 91 2 59
2014 PC-02 56 27 7 4 2 3 2 87 6 636
2014 PC-03 56 27 6 3 2 3 2 88 5 755
2014 PC-04 52 26 7 6 4 5 1 83 10 333
2014 PC-05 49 30 6 2 2 7 5 89 5 92
2011 PC 48 31 8 6 4 2 1 82 10 2195
2011 PC-01 54 26 6 7 2 4 3 85 9 106
2011 PC-02 48 32 6 6 3 3 2 83 10 779
2011 PC-03 50 29 8 6 5 1 0 81 11 823
2011 PC-04 46 32 8 6 4 3 1 81 10 351
2011 PC-05 41 36 13 4 2 4 1 81 6 110

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 58 27 6 5 3 1 0 86 8 2064
2017 PC-01 51 31 10 7 0 0 2 83 7 57
2017 PC-02 58 27 6 6 3 1 1 85 8 736
2017 PC-03 58 27 6 5 3 1 0 87 7 787
2017 PC-04 60 25 5 6 2 1 0 86 8 350
2017 PC-05 60 28 4 3 5 0 0 87 8 86

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 60 24 8 3 3 1 0 85 7 2065
2017 PC-01 68 17 12 2 0 0 2 86 2 57
2017 PC-02 61 23 8 4 3 1 0 85 7 738
2017 PC-03 60 26 7 3 3 1 0 87 7 786
2017 PC-04 57 25 8 3 3 2 0 84 7 350
2017 PC-05 64 21 6 1 7 1 0 86 8 86

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 49 30 10 5 5 0 0 80 10 2065
2017 PC-01 60 23 10 3 2 0 2 85 5 58
2017 PC-02 49 30 10 7 4 0 0 79 12 737
2017 PC-03 49 31 10 4 5 0 0 81 9 786
2017 PC-04 48 30 11 5 5 0 1 79 10 350
2017 PC-05 53 31 7 3 6 0 0 84 9 86
2014 PC 48 29 10 8 4 0 0 78 12 1916
2014 PC-01 64 23 7 6 0 0 0 87 6 59
2014 PC-02 49 30 9 9 3 0 0 79 12 636
2014 PC-03 49 29 10 7 5 0 0 78 12 755
2014 PC-04 46 30 11 9 4 1 0 76 13 333
2014 PC-05 47 32 12 8 1 1 0 79 9 92
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 14 33 18 12 5 5 13 58 21 621
2017 PC-02 15 30 21 11 6 7 9 54 21 66
2017 PC-03 11 32 15 14 4 8 17 57 24 198
2017 PC-04 14 33 18 13 5 4 13 56 22 267
2017 PC-05 24 34 19 8 5 3 8 65 14 78
2014 PC 15 37 16 10 4 5 13 63 17 572
2014 PC-02 8 39 15 10 3 7 19 63 17 61
2014 PC-03 17 33 18 9 3 5 15 62 16 173
2014 PC-04 15 36 17 12 5 4 12 60 20 243
2014 PC-05 20 42 15 6 4 5 9 72 11 85

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 25 34 17 10 4 10 0 66 15 2068
2017 PC-01 36 34 13 4 3 8 2 78 8 58
2017 PC-02 27 32 16 9 3 14 0 69 13 739
2017 PC-03 23 34 18 10 5 10 0 64 16 787
2017 PC-04 24 40 15 12 5 5 0 67 18 349
2017 PC-05 27 34 18 9 7 5 0 64 17 87
2014 PC 22 33 18 10 5 12 0 62 17 1915
2014 PC-01 33 40 5 2 6 10 3 85 9 59
2014 PC-02 19 31 19 10 5 16 0 60 17 635
2014 PC-03 23 33 17 9 5 13 0 63 17 755
2014 PC-04 22 36 16 13 6 8 0 63 20 333
2014 PC-05 33 27 23 11 1 4 1 63 13 92
2011 PC 19 30 20 12 9 9 0 55 23 2193
2011 PC-01 34 36 13 3 2 12 1 80 5 107
2011 PC-02 16 31 22 11 8 11 1 53 22 778
2011 PC-03 20 30 20 12 10 8 0 54 24 822
2011 PC-04 19 30 20 15 9 9 0 53 25 351
2011 PC-05 22 31 24 12 8 3 0 55 20 110

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 36 19 15 8 4 0 56 24 2065
2017 PC-01 39 29 10 13 5 4 0 71 19 58
2017 PC-02 19 35 20 15 5 6 0 57 21 738
2017 PC-03 16 36 20 16 9 3 0 53 26 785
2017 PC-04 17 39 20 13 9 2 0 57 23 349
2017 PC-05 17 43 14 13 11 1 0 61 25 87
2014 PC 14 32 22 17 11 3 0 48 29 1915
2014 PC-01 27 35 17 8 5 5 3 68 14 59
2014 PC-02 14 29 23 17 11 5 0 45 30 635
2014 PC-03 14 32 22 18 11 3 0 47 30 755
2014 PC-04 14 34 21 17 12 1 0 49 29 333
2014 PC-05 16 42 20 16 5 0 0 58 21 92
2011 PC 11 29 22 20 16 2 0 41 36 2195
2011 PC-01 22 41 19 10 6 1 1 64 16 107
2011 PC-02 11 28 24 19 15 3 0 40 35 779
2011 PC-03 11 28 22 20 17 2 0 39 39 822
2011 PC-04 9 30 22 20 18 2 0 40 38 351
2011 PC-05 6 37 14 30 12 0 0 43 42 110
2008 PC 14 30 20 18 16 2 0 45 35 1742
2008 PC-01 22 32 18 13 11 3 1 57 25 106
2008 PC-02 14 29 20 18 14 4 0 46 34 620
2008 PC-03 14 29 23 19 14 1 0 43 33 594
2008 PC-04 11 33 16 17 23 1 0 44 40 292
2008 PC-05 10 27 20 23 19 0 1 37 43 94

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 30 23 18 11 6 0 44 31 2066
2017 PC-01 26 26 20 13 12 3 0 54 26 58
2017 PC-02 13 29 23 16 8 10 0 47 27 738
2017 PC-03 10 29 23 19 13 6 0 41 34 785
2017 PC-04 11 32 23 20 12 2 0 44 33 350
2017 PC-05 7 43 20 19 11 0 0 50 30 87
2014 PC 9 26 22 22 15 7 0 37 39 1912
2014 PC-01 15 34 19 14 8 7 3 55 25 59
2014 PC-02 9 23 24 18 15 10 0 36 37 634
2014 PC-03 8 27 21 22 15 6 0 38 40 754
2014 PC-04 9 28 22 25 14 2 0 37 40 332
2014 PC-05 4 33 22 29 12 0 0 37 41 92
2011 PC 6 25 22 25 16 6 0 33 44 2187
2011 PC-01 15 40 19 17 6 4 1 57 24 107
2011 PC-02 6 23 23 24 14 9 0 32 42 774
2011 PC-03 6 24 23 25 18 5 0 31 45 822
2011 PC-04 5 26 18 28 19 3 0 32 50 350
2011 PC-05 4 26 25 27 18 0 0 30 45 109
2008 PC 6 24 21 26 18 5 0 32 47 1741
2008 PC-01 9 29 21 21 11 9 1 42 35 105
2008 PC-02 6 24 22 23 16 8 1 33 43 620
2008 PC-03 7 22 21 30 16 4 0 30 48 594
2008 PC-04 5 25 16 25 25 3 0 32 52 292
2008 PC-05 4 18 24 28 25 1 0 22 54 94

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 15 32 20 14 11 7 0 51 28 2069
2017 PC-01 28 28 16 5 20 4 0 58 26 58
2017 PC-02 14 30 20 16 9 10 0 49 28 739
2017 PC-03 14 33 20 14 12 7 0 51 28 787
2017 PC-04 18 32 21 13 12 4 0 52 26 350
2017 PC-05 15 36 20 16 10 2 0 53 27 87
2014 PC 12 28 20 18 14 8 0 44 34 1914
2014 PC-01 25 27 17 14 8 7 2 57 24 59
2014 PC-02 11 27 20 18 13 11 1 42 35 635
2014 PC-03 13 28 20 17 15 8 0 44 35 755
2014 PC-04 12 31 21 20 14 3 0 44 34 332
2014 PC-05 16 35 20 13 10 6 0 55 24 92
2011 PC 11 28 21 18 15 8 0 41 36 2190
2011 PC-01 22 31 19 13 8 6 0 57 23 107
2011 PC-02 9 25 23 18 15 9 0 38 37 775
2011 PC-03 10 29 19 18 15 9 0 43 37 822
2011 PC-04 12 26 23 21 14 4 0 39 37 350
2011 PC-05 11 32 17 20 14 5 0 46 36 110
2008 PC 9 27 19 20 15 10 0 40 39 1742
2008 PC-01 10 30 19 15 9 16 0 48 29 105
2008 PC-02 9 25 19 19 15 13 0 40 38 620
2008 PC-03 10 26 20 21 14 10 0 40 38 595
2008 PC-04 7 30 18 22 17 6 0 40 41 292
2008 PC-05 10 29 18 20 20 3 0 40 42 94

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 34 19 20 11 4 0 48 32 2067
2017 PC-01 29 23 15 14 13 6 0 56 28 58
2017 PC-02 11 33 21 19 9 6 0 47 30 739
2017 PC-03 11 32 20 21 13 3 0 45 35 785
2017 PC-04 11 42 16 19 10 2 0 54 30 350
2017 PC-05 14 41 17 19 9 0 0 55 28 87
2014 PC 9 31 21 22 14 3 0 41 37 1913
2014 PC-01 21 29 25 17 5 2 2 51 23 59
2014 PC-02 9 29 25 20 14 4 0 39 35 635
2014 PC-03 9 31 19 22 15 4 0 42 38 755
2014 PC-04 7 35 16 28 13 1 0 43 41 332
2014 PC-05 13 35 18 24 10 1 0 48 34 92
2011 PC 7 31 20 25 16 2 0 39 41 2187
2011 PC-01 17 35 19 19 6 4 1 55 26 107
2011 PC-02 8 29 23 23 15 3 0 37 39 773
2011 PC-03 6 30 18 26 18 2 0 37 44 822
2011 PC-04 5 34 19 26 16 1 0 39 42 350
2011 PC-05 6 33 14 30 15 1 0 40 45 110
2008 PC 9 32 17 26 14 2 0 42 40 1743
2008 PC-01 19 39 14 20 5 3 0 59 26 106
2008 PC-02 9 30 19 24 14 3 0 40 40 620
2008 PC-03 9 31 18 29 12 2 0 41 41 595
2008 PC-04 7 33 16 27 17 0 0 40 44 292
2008 PC-05 9 33 10 26 18 3 0 43 46 94
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 19 44 19 13 4 1 0 64 17 2065
2017 PC-01 31 36 20 8 3 2 0 68 11 58
2017 PC-02 19 46 20 11 3 2 0 66 14 738
2017 PC-03 18 42 20 14 4 2 0 62 18 786
2017 PC-04 19 45 15 14 6 1 0 65 21 348
2017 PC-05 17 49 20 8 7 0 0 66 14 87
2014 PC 17 42 19 15 6 1 0 60 21 1913
2014 PC-01 25 43 22 9 0 2 0 69 9 59
2014 PC-02 15 44 21 14 4 2 0 60 19 635
2014 PC-03 17 40 19 15 7 1 0 58 23 754
2014 PC-04 16 43 17 16 7 1 0 60 23 332
2014 PC-05 24 43 12 17 4 0 0 67 21 92
2011 PC 15 41 18 16 9 1 0 57 25 2195
2011 PC-01 21 52 12 7 3 4 0 77 10 107
2011 PC-02 14 41 21 15 7 2 0 55 23 777
2011 PC-03 16 41 17 15 11 1 0 57 26 825
2011 PC-04 12 43 14 18 13 0 0 55 31 350
2011 PC-05 12 38 15 27 8 0 0 50 35 110

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 40 45 9 4 1 2 0 86 4 2062
2017 PC-01 41 41 7 6 0 5 0 86 7 58
2017 PC-02 38 45 10 4 0 3 0 86 4 738
2017 PC-03 40 45 9 3 1 1 0 86 5 783
2017 PC-04 44 46 7 3 0 0 0 90 3 348
2017 PC-05 55 33 8 2 0 1 0 89 2 87
2014 PC 41 42 9 4 2 2 0 85 6 1913
2014 PC-01 43 47 4 0 2 3 3 95 2 59
2014 PC-02 36 44 11 4 1 4 0 84 5 635
2014 PC-03 42 40 8 5 2 2 0 84 7 754
2014 PC-04 42 43 7 6 1 1 0 85 7 332
2014 PC-05 52 38 7 2 0 0 1 91 2 92
2011 PC 36 41 12 5 2 3 0 80 8 2193
2011 PC-01 42 37 15 0 2 3 1 82 2 107
2011 PC-02 35 40 14 5 2 4 0 78 7 777
2011 PC-03 35 42 12 6 2 3 0 79 8 823
2011 PC-04 39 41 10 6 2 1 0 82 8 350
2011 PC-05 43 41 6 5 5 0 0 85 9 110

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 31 41 12 9 3 3 1 75 13 2064
2017 PC-01 34 36 8 16 0 5 1 75 17 58
2017 PC-02 28 41 13 10 2 5 1 73 13 738
2017 PC-03 29 43 13 9 4 2 1 73 13 784
2017 PC-04 40 38 9 7 3 2 0 80 11 349
2017 PC-05 47 38 6 4 3 1 0 86 8 87
2014 PC 36 41 9 8 3 2 1 80 11 1914
2014 PC-01 35 50 3 3 5 3 0 88 8 59
2014 PC-02 30 45 12 8 3 3 1 77 10 635
2014 PC-03 36 41 9 8 4 2 1 78 12 754
2014 PC-04 43 39 7 7 3 1 1 83 10 333
2014 PC-05 54 33 4 8 0 0 1 87 8 92
2011 PC 29 39 12 10 5 4 1 72 16 2194
2011 PC-01 33 29 10 12 6 9 2 69 20 107
2011 PC-02 26 40 14 11 5 5 1 69 17 776
2011 PC-03 30 39 12 10 5 3 1 72 16 824
2011 PC-04 33 41 11 7 5 2 1 76 13 351
2011 PC-05 34 38 12 8 3 4 1 75 12 110
2008 PC 25 38 14 12 6 4 1 66 20 1740
2008 PC-01 30 36 13 11 4 4 2 70 16 106
2008 PC-02 24 38 14 12 7 4 1 65 20 619
2008 PC-03 23 38 15 14 5 4 1 64 20 594
2008 PC-04 28 38 11 10 8 3 1 69 20 291
2008 PC-05 31 37 8 13 6 2 3 72 19 94

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 20 37 21 13 4 3 1 60 18 2063
2017 PC-01 19 31 27 15 5 3 0 52 20 58
2017 PC-02 18 38 21 13 4 5 1 59 18 737
2017 PC-03 20 36 21 14 5 3 1 59 19 784
2017 PC-04 23 38 18 14 4 1 0 63 19 349
2017 PC-05 27 50 14 3 3 1 1 78 7 87
2014 PC 22 39 20 11 4 4 1 64 16 1915
2014 PC-01 15 45 25 7 3 5 0 63 10 59
2014 PC-02 17 37 21 12 5 6 2 59 19 635
2014 PC-03 22 38 20 11 5 4 1 63 16 755
2014 PC-04 27 40 17 10 3 2 0 69 14 333
2014 PC-05 38 41 13 8 0 0 0 79 8 92
2011 PC 15 36 22 14 6 5 1 55 22 2195
2011 PC-01 11 34 23 14 4 8 5 52 22 107
2011 PC-02 12 35 24 15 6 7 1 51 22 779
2011 PC-03 16 36 21 15 7 4 1 55 23 823
2011 PC-04 16 41 21 11 6 3 1 60 18 351
2011 PC-05 16 42 23 15 2 2 0 59 17 110

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 15 27 18 15 11 13 2 49 30 2064
2017 PC-01 20 34 13 7 18 7 2 59 27 58
2017 PC-02 15 29 16 14 10 14 2 53 28 738
2017 PC-03 14 26 17 17 12 13 2 46 33 786
2017 PC-04 15 27 20 14 12 10 1 47 30 348
2017 PC-05 19 34 18 11 9 9 0 58 22 86
2014 PC 14 24 18 16 13 13 2 45 34 1916
2014 PC-01 21 41 10 4 12 10 2 71 17 59
2014 PC-02 13 24 19 16 13 14 1 44 34 635
2014 PC-03 12 23 21 18 11 13 1 42 34 755
2014 PC-04 14 24 15 15 15 15 2 46 37 334
2014 PC-05 26 26 15 11 13 5 3 57 26 92
2011 PC 10 23 19 18 14 14 2 40 38 2193
2011 PC-01 21 25 15 8 9 17 4 58 22 107
2011 PC-02 9 24 20 19 13 13 2 40 37 779
2011 PC-03 10 21 19 20 14 14 2 37 41 821
2011 PC-04 10 23 18 16 17 14 1 39 40 351
2011 PC-05 9 31 22 12 14 10 2 46 30 109

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 55 21 9 7 3 1 4 81 10 2067
2017 PC-01 69 20 7 0 0 5 0 93 0 58
2017 PC-02 58 20 8 6 2 1 5 83 9 739
2017 PC-03 55 21 9 7 3 1 3 80 10 786
2017 PC-04 52 22 9 10 3 0 3 77 14 349
2017 PC-05 46 33 9 4 6 0 3 81 10 87
2014 PC 55 22 9 5 3 1 3 81 9 1915
2014 PC-01 65 17 7 4 1 3 3 87 5 59
2014 PC-02 56 23 9 5 2 2 4 84 7 635
2014 PC-03 54 24 8 6 3 1 3 81 10 754
2014 PC-04 54 20 13 6 5 1 2 76 11 334
2014 PC-05 56 24 7 6 4 0 2 82 10 92

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 63 23 5 3 1 3 3 91 3 2064
2017 PC-01 77 15 5 0 0 2 2 95 0 58
2017 PC-02 64 20 5 3 1 3 4 91 4 737
2017 PC-03 63 24 5 2 1 2 3 91 4 784
2017 PC-04 60 27 6 2 0 3 2 91 3 350
2017 PC-05 67 26 2 2 0 1 1 96 2 87
2014 PC 64 22 6 2 1 3 3 91 3 1913
2014 PC-01 75 15 2 0 2 2 5 97 2 59
2014 PC-02 61 25 5 2 1 3 3 92 3 633
2014 PC-03 64 21 6 2 1 3 3 90 4 754
2014 PC-04 64 21 6 2 1 3 2 90 4 334
2014 PC-05 69 21 4 2 0 1 2 93 2 92
2011 PC 64 20 7 3 1 2 4 89 4 2194
2011 PC-01 69 12 4 1 1 4 10 94 2 106
2011 PC-02 60 23 7 3 1 3 4 88 4 778
2011 PC-03 65 19 7 3 0 2 3 89 4 824
2011 PC-04 68 20 6 1 0 1 2 92 2 350
2011 PC-05 64 21 8 2 0 0 4 89 2 110
2008 PC 63 19 9 2 1 2 3 87 4 1737
2008 PC-01 71 8 13 0 1 1 5 85 1 106
2008 PC-02 58 22 9 2 1 4 4 86 4 618
2008 PC-03 64 19 9 3 1 1 3 87 4 592
2008 PC-04 68 17 7 2 0 2 2 89 3 291
2008 PC-05 68 17 6 3 2 0 4 88 5 94

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 18 36 16 16 10 3 0 56 27 2065
2017 PC-01 34 29 15 9 8 5 0 66 18 58
2017 PC-02 18 35 17 17 9 4 1 55 27 737
2017 PC-03 17 39 15 17 11 2 0 57 28 787
2017 PC-04 17 37 19 17 10 1 0 54 27 348
2017 PC-05 25 48 11 9 8 0 0 72 17 87
2014 PC 14 35 16 21 12 2 0 50 34 1915
2014 PC-01 16 45 10 20 5 4 0 63 26 59
2014 PC-02 12 33 15 24 13 3 0 47 38 635
2014 PC-03 17 34 16 20 12 2 0 51 33 755
2014 PC-04 11 38 19 21 10 1 0 49 32 333
2014 PC-05 14 45 12 19 8 2 0 61 27 92
2011 PC 18 38 16 15 11 2 0 57 26 2195
2011 PC-01 23 33 14 10 11 5 5 61 23 106
2011 PC-02 16 37 16 16 12 2 0 54 29 778
2011 PC-03 20 38 17 13 10 2 0 59 24 824
2011 PC-04 14 43 16 15 10 1 0 58 26 351
2011 PC-05 23 46 12 12 7 1 0 69 19 110
2008 PC 17 34 19 17 12 1 0 52 29 1740
2008 PC-01 16 40 12 15 11 5 0 60 27 106
2008 PC-02 14 33 21 18 13 2 0 48 31 620
2008 PC-03 19 36 18 16 10 1 0 55 26 593
2008 PC-04 17 35 19 14 13 1 0 53 28 291
2008 PC-05 15 34 26 17 8 0 1 49 25 94

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 12 29 14 21 20 3 1 43 42 2066
2017 PC-01 21 33 16 17 12 1 0 54 29 58
2017 PC-02 11 28 14 19 23 4 1 41 44 738
2017 PC-03 11 30 14 22 19 2 2 43 43 786
2017 PC-04 11 32 17 21 16 1 1 44 38 349
2017 PC-05 25 32 17 15 10 0 1 57 25 87
2014 PC 10 26 15 21 25 3 1 37 48 1915
2014 PC-01 17 24 12 16 27 3 0 42 45 59
2014 PC-02 5 24 14 20 31 5 1 31 55 635
2014 PC-03 11 26 16 22 22 2 1 39 45 755
2014 PC-04 14 28 14 22 20 1 1 43 43 333
2014 PC-05 22 31 12 20 13 0 2 54 34 92
2011 PC 11 26 15 23 22 2 1 38 47 2195
2011 PC-01 14 27 13 23 20 3 1 42 45 106
2011 PC-02 8 22 14 26 28 2 1 31 55 778
2011 PC-03 11 28 16 22 21 2 1 40 44 825
2011 PC-04 14 26 17 20 20 1 1 41 41 350
2011 PC-05 22 37 6 24 8 1 3 61 33 110
2008 PC 12 32 13 20 20 2 1 46 41 1735
2008 PC-01 8 34 14 23 15 4 2 45 40 106
2008 PC-02 10 29 15 19 24 3 1 40 45 618
2008 PC-03 13 35 12 21 17 1 1 49 39 591
2008 PC-04 17 35 13 18 15 1 1 53 34 290
2008 PC-05 17 25 14 16 21 1 5 45 40 94

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 15 43 22 12 4 4 0 61 17 2065
2017 PC-01 25 37 22 11 2 3 0 64 13 58
2017 PC-02 16 43 22 13 3 5 0 61 16 737
2017 PC-03 12 43 23 12 5 4 0 58 18 786
2017 PC-04 18 44 19 13 4 3 0 63 17 350
2017 PC-05 20 54 16 4 5 1 0 75 9 86

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 33 40 15 4 2 6 0 78 6 2066
2017 PC-01 43 31 15 2 5 5 0 77 7 58
2017 PC-02 33 39 14 5 1 7 1 78 7 738
2017 PC-03 32 42 15 4 1 6 0 79 5 787
2017 PC-04 34 42 16 3 3 3 0 78 5 348
2017 PC-05 36 45 12 3 2 1 0 82 6 87
2014 PC 37 39 14 3 1 7 0 81 4 1913
2014 PC-01 54 32 8 0 0 6 0 91 0 59
2014 PC-02 34 37 15 3 2 9 0 78 6 635
2014 PC-03 37 39 14 3 1 6 0 81 4 755
2014 PC-04 39 43 11 2 1 4 0 86 3 331
2014 PC-05 44 32 18 3 2 2 0 77 5 92

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 35 46 11 4 1 3 0 83 6 2067
2017 PC-01 43 38 12 2 5 1 0 81 7 58
2017 PC-02 37 45 10 3 1 4 0 85 4 738
2017 PC-03 34 47 10 5 2 3 0 82 7 786
2017 PC-04 30 47 13 6 1 3 0 80 7 350
2017 PC-05 40 47 7 3 2 0 0 87 6 87
2014 PC 35 43 12 4 2 3 0 81 6 1913
2014 PC-01 49 44 5 0 0 2 0 95 0 59
2014 PC-02 34 44 12 4 2 4 0 81 6 635
2014 PC-03 34 43 13 4 2 3 0 80 6 754
2014 PC-04 37 43 11 5 2 2 0 82 7 332
2014 PC-05 43 37 15 3 1 0 0 81 4 92
2011 PC 27 44 15 7 4 4 0 73 11 2190
2011 PC-01 46 35 12 3 0 3 1 85 3 107
2011 PC-02 25 46 14 7 3 5 0 74 11 775
2011 PC-03 26 44 16 7 5 3 0 72 12 822
2011 PC-04 25 44 16 8 4 3 0 72 12 350
2011 PC-05 38 38 12 7 3 1 0 77 11 110

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 42 42 8 5 2 0 0 84 7 2066
2017 PC-01 52 32 12 2 2 0 0 85 3 58
2017 PC-02 45 39 10 4 2 0 0 84 6 737
2017 PC-03 42 43 8 5 2 0 0 85 7 786
2017 PC-04 36 49 8 5 3 0 0 85 8 350
2017 PC-05 50 37 4 6 2 1 0 88 8 87
2014 PC 40 41 11 6 2 0 0 81 8 1915
2014 PC-01 67 20 8 2 2 2 0 88 3 59
2014 PC-02 37 41 14 6 2 1 0 79 8 635
2014 PC-03 41 40 10 6 2 0 0 81 8 755
2014 PC-04 40 42 9 5 3 0 0 82 8 333
2014 PC-05 43 44 10 1 2 0 0 87 3 92
2011 PC 32 42 13 7 4 0 0 75 11 2187
2011 PC-01 50 36 11 1 1 1 0 87 2 107
2011 PC-02 29 44 14 8 5 0 0 73 13 774
2011 PC-03 33 42 13 7 4 0 0 76 11 821
2011 PC-04 31 42 13 8 4 1 0 74 12 349
2011 PC-05 38 38 11 9 3 1 0 77 12 110
2008 PC 29 41 15 9 4 1 0 71 14 1742
2008 PC-01 35 43 17 3 3 0 0 78 5 106
2008 PC-02 31 41 14 8 4 1 0 73 12 620
2008 PC-03 28 43 16 9 3 1 0 71 13 594
2008 PC-04 26 39 14 12 8 0 0 66 20 292
2008 PC-05 32 35 16 13 4 0 0 67 17 94

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 32 40 15 8 4 1 0 72 13 2065
2017 PC-01 39 39 10 7 5 0 0 78 12 58
2017 PC-02 34 39 15 8 3 0 0 74 11 738
2017 PC-03 30 41 14 8 5 1 0 72 14 785
2017 PC-04 29 40 16 11 4 0 0 68 15 349
2017 PC-05 38 42 15 0 6 0 0 79 6 87
2014 PC 24 37 17 14 7 0 0 61 21 1916
2014 PC-01 40 41 8 8 3 0 0 80 12 59
2014 PC-02 21 40 19 13 6 0 0 62 19 635
2014 PC-03 25 36 17 14 7 1 0 62 21 755
2014 PC-04 23 35 14 20 8 0 0 58 28 334
2014 PC-05 27 34 20 12 7 0 0 61 19 92
2011 PC 21 36 21 12 8 1 0 58 21 2197
2011 PC-01 30 45 11 7 5 1 1 77 13 107
2011 PC-02 20 38 23 13 6 1 0 58 19 778
2011 PC-03 21 36 22 11 9 0 0 57 21 825
2011 PC-04 21 32 22 14 10 1 0 54 24 351
2011 PC-05 26 36 14 13 10 0 0 62 24 110

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 30 43 13 10 4 0 0 73 14 2065
2017 PC-01 38 42 9 7 5 0 0 80 12 58
2017 PC-02 33 41 13 10 3 0 0 74 12 737
2017 PC-03 29 45 12 9 5 0 0 74 14 786
2017 PC-04 25 45 13 13 4 0 0 71 16 350
2017 PC-05 35 39 12 10 5 0 0 73 15 86
2014 PC 22 38 17 16 7 0 0 60 23 1916
2014 PC-01 35 49 8 5 3 0 0 83 8 59
2014 PC-02 21 37 21 15 5 0 0 58 20 635
2014 PC-03 24 38 15 16 7 0 0 62 23 755
2014 PC-04 21 36 16 18 9 0 0 58 27 334
2014 PC-05 23 34 21 18 3 0 0 58 21 92
2011 PC 21 36 19 16 8 0 0 57 24 2192
2011 PC-01 27 43 14 12 3 1 0 70 15 107
2011 PC-02 19 36 22 16 6 1 0 56 23 775
2011 PC-03 22 36 19 14 10 0 0 58 24 824
2011 PC-04 21 35 15 20 8 0 0 56 29 350
2011 PC-05 23 34 17 20 7 0 0 57 27 110
2008 PC 21 37 18 14 9 1 0 59 23 1739
2008 PC-01 24 38 27 8 3 0 0 62 11 106
2008 PC-02 21 38 20 11 8 1 0 60 20 618
2008 PC-03 22 39 16 16 8 0 0 60 24 593
2008 PC-04 22 36 14 14 13 0 0 58 27 292
2008 PC-05 18 31 20 18 12 1 0 49 30 94

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 30 30 18 10 7 4 1 63 18 2063
2017 PC-01 31 34 16 5 5 8 0 71 11 58
2017 PC-02 30 30 19 9 6 5 0 63 16 738
2017 PC-03 31 30 18 10 7 4 1 64 18 785
2017 PC-04 28 32 18 11 7 4 1 63 19 347
2017 PC-05 42 26 14 9 7 2 0 69 16 87
2014 PC 25 29 19 13 8 5 0 57 23 1915
2014 PC-01 38 26 20 3 7 5 0 68 11 59
2014 PC-02 23 30 20 13 8 5 0 56 22 635
2014 PC-03 26 29 18 15 8 4 0 58 24 755
2014 PC-04 25 29 18 13 9 5 1 57 24 333
2014 PC-05 28 28 18 15 9 1 1 57 24 92
2011 PC 26 28 19 14 9 4 0 57 23 2197
2011 PC-01 28 31 15 10 6 10 2 66 17 107
2011 PC-02 23 29 21 14 9 3 0 54 24 778
2011 PC-03 28 25 18 15 8 5 1 56 24 825
2011 PC-04 27 29 18 13 9 4 0 58 23 351
2011 PC-05 34 29 15 8 7 6 0 67 17 110
2008 PC 23 28 20 15 8 5 1 54 25 1741
2008 PC-01 26 26 26 13 3 6 0 55 17 106
2008 PC-02 21 27 21 16 9 6 0 52 26 620
2008 PC-03 22 31 16 17 7 6 1 57 26 594
2008 PC-04 25 27 23 12 10 2 1 54 23 291
2008 PC-05 23 33 18 12 6 3 4 61 20 94
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PC 22 40 37 2067
2017 PC-01 22 32 46 58
2017 PC-02 18 41 41 738
2017 PC-03 23 43 33 786
2017 PC-04 28 38 34 350
2017 PC-05 33 35 32 87
2014 PC 23 40 36 1914
2014 PC-01 29 38 33 59
2014 PC-02 19 40 41 635
2014 PC-03 24 41 36 753
2014 PC-04 27 39 34 334
2014 PC-05 34 38 28 92
2011 PC 25 40 34 2197
2011 PC-01 35 33 32 106
2011 PC-02 22 42 36 779
2011 PC-03 25 41 35 825
2011 PC-04 29 40 31 351
2011 PC-05 31 37 32 110

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PC 17 27 33 7 10 6 465
2017 PC-01 0 20 15 14 51 0 13
2017 PC-02 5 33 30 4 19 10 133
2017 PC-03 21 25 35 11 4 4 182
2017 PC-04 23 29 35 3 5 5 100
2017 PC-05 38 21 31 7 0 3 28
2014 PC 10 31 33 14 9999 12 451
2014 PC-01 0 29 12 29 9999 30 17
2014 PC-02 2 31 36 11 9999 19 125
2014 PC-03 12 32 34 15 9999 7 178
2014 PC-04 15 33 32 16 9999 5 90
2014 PC-05 23 19 33 13 9999 13 31
2011 PC 13 26 37 11 9999 14 555
2011 PC-01 0 17 29 16 9999 38 37
2011 PC-02 6 26 42 12 9999 15 171
2011 PC-03 10 28 37 12 9999 12 202
2011 PC-04 26 21 32 9 9999 11 100
2011 PC-05 25 25 38 9 9999 3 34
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 13 87 2064
2017 PC-01 12 88 58
2017 PC-02 13 87 738
2017 PC-03 13 87 784
2017 PC-04 14 86 349
2017 PC-05 13 87 87
2014 PC 12 88 1909
2014 PC-01 15 85 59
2014 PC-02 11 89 632
2014 PC-03 13 87 754
2014 PC-04 11 89 331
2014 PC-05 13 87 92

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 PC 44 274
2017 PC-02 49 96
2017 PC-03 47 105
2017 PC-04 32 50
2014 PC 43 234
2014 PC-02 51 71
2014 PC-03 42 96
2014 PC-04 27 37
2014 PC-05 44 12

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PC 62 274
2017 PC-02 66 96
2017 PC-03 58 105
2017 PC-04 68 50
2014 PC 61 234
2014 PC-02 57 71
2014 PC-03 67 96
2014 PC-04 63 37
2014 PC-05 47 12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PC 9 274
2017 PC-02 5 96
2017 PC-03 8 105
2017 PC-04 16 50
2014 PC 8 234
2014 PC-03 5 96
2014 PC-04 19 37

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PC 0 274
2017 PC-02 0 96
2017 PC-03 0 105
2017 PC-04 0 50
2017 PC-05 0 11
2014 PC 0 234
2014 PC-02 0 71
2014 PC-03 0 96
2014 PC-04 0 37
2014 PC-05 0 12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PC 4 274
2014 PC 3 234
2014 PC-05 0 12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PC 6 274
2017 PC-02 9 96
2014 PC 5 234
2014 PC-03 5 96
2014 PC-05 0 12

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PC 3 274
2014 PC 4 234
2014 PC-05 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 PC 35 275
2017 PC-02 33 96
2017 PC-03 32 106
2017 PC-04 42 50
2017 PC-05 73 11
2014 PC 32 235
2014 PC-02 30 71
2014 PC-03 25 97
2014 PC-04 44 37
2014 PC-05 52 12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 PC 42 275
2017 PC-02 45 96
2017 PC-03 43 106
2017 PC-04 37 50
2014 PC 36 235
2014 PC-02 37 71
2014 PC-03 39 97
2014 PC-04 33 37

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 PC 44 275
2017 PC-02 47 96
2017 PC-03 42 106
2017 PC-04 43 50
2017 PC-05 45 11
2014 PC 37 235
2014 PC-02 39 71
2014 PC-03 34 97
2014 PC-04 33 37

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 PC 35 275
2017 PC-02 38 96
2017 PC-03 34 106
2017 PC-04 32 50
2014 PC 27 235
2014 PC-02 25 71
2014 PC-03 26 97
2014 PC-04 35 37

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 PC 29 275
2017 PC-02 28 96
2017 PC-03 31 106
2017 PC-04 32 50
2014 PC 30 235
2014 PC-02 24 71
2014 PC-03 31 97
2014 PC-04 33 37

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 PC 51 275
2017 PC-02 51 96
2017 PC-03 52 106
2017 PC-04 50 50
2014 PC 53 235
2014 PC-02 52 71
2014 PC-03 55 97
2014 PC-04 49 37
2014 PC-05 60 12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 PC 30 275
2017 PC-02 22 96
2017 PC-03 31 106
2017 PC-04 42 50
2014 PC 30 235
2014 PC-02 26 71
2014 PC-03 31 97
2014 PC-04 33 37

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 PC-02 0 96
2017 PC-05 0 11
2014 PC-02 0 71
2014 PC-03 0 97
2014 PC-05 0 12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 PC 8 275
2017 PC-02 6 96
2017 PC-03 10 106
2014 PC 11 235
2014 PC-02 11 71
2014 PC-03 11 97
2014 PC-05 0 12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 PC 9 275
2017 PC-02 16 96
2017 PC-05 0 11
2014 PC 10 235
2014 PC-03 7 97
2014 PC-04 19 37

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 PC 44 275
2017 PC-02 49 96
2017 PC-03 46 106
2017 PC-04 40 50
2014 PC 37 235
2014 PC-02 42 71
2014 PC-03 28 97
2014 PC-04 48 37
2014 PC-05 43 12

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 PC 24 275
2017 PC-02 19 96
2017 PC-03 23 106
2017 PC-04 28 50
2014 PC 23 235
2014 PC-02 19 71
2014 PC-03 20 97
2014 PC-04 28 37

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PC 8 275
2017 PC-02 8 96
2017 PC-03 5 106
2017 PC-04 12 50
2017 PC-05 0 11
2014 PC 14 235
2014 PC-02 13 71
2014 PC-03 15 97
2014 PC-04 16 37

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PC 50 274
2017 PC-02 42 96
2017 PC-03 56 106
2017 PC-04 55 50
2017 PC-05 79 10
2014 PC 55 235
2014 PC-02 49 71
2014 PC-03 61 97
2014 PC-04 50 37
2014 PC-05 57 12

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 PC 30 274
2017 PC-02 28 96
2017 PC-03 26 106
2017 PC-04 40 50
2017 PC-05 50 10
2014 PC 33 235
2014 PC-02 30 71
2014 PC-03 31 97
2014 PC-04 46 37

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PC 10 274
2017 PC-02 7 96
2017 PC-03 10 106
2017 PC-04 18 50
2014 PC 10 235
2014 PC-02 6 71
2014 PC-03 9 97
2014 PC-04 19 37
2014 PC-05 0 12

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PC 17 274
2017 PC-02 20 96
2017 PC-03 13 106
2017 PC-04 14 50
2014 PC 15 235
2014 PC-02 12 71
2014 PC-03 16 97
2014 PC-04 27 37
2014 PC-05 0 12

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PC 14 274
2017 PC-02 16 96
2017 PC-03 13 106
2017 PC-04 14 50
2017 PC-05 0 10
2014 PC 15 235
2014 PC-02 10 71
2014 PC-03 14 97
2014 PC-04 24 37

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PC 3 274
2017 PC-05 0 10
2014 PC 3 235
2014 PC-05 0 12

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PC 14 274
2017 PC-02 14 96
2017 PC-03 14 106
2017 PC-04 14 50
2014 PC 14 235
2014 PC-02 15 71
2014 PC-03 14 97

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PC 11 274
2017 PC-02 8 96
2017 PC-03 12 106
2017 PC-04 12 50
2017 PC-05 0 10
2014 PC 12 235
2014 PC-02 10 71
2014 PC-03 11 97
2014 PC-04 14 37

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PC 24 274
2017 PC-02 32 96
2017 PC-03 21 106
2017 PC-04 20 50
2014 PC 26 235
2014 PC-02 34 71
2014 PC-03 23 97
2014 PC-04 16 37

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PC 12 267
2017 PC-02 11 95
2017 PC-03 12 102
2017 PC-04 10 49
2014 PC 14 228
2014 PC-02 17 69
2014 PC-03 15 96

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PC 27 267
2017 PC-02 31 95
2017 PC-03 25 102
2017 PC-04 20 49
2014 PC 23 228
2014 PC-02 22 69
2014 PC-03 28 96
2014 PC-04 21 33
2014 PC-05 0 12

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PC 11 267
2017 PC-02 13 95
2017 PC-03 9 102
2014 PC 6 228
2014 PC-03 10 96
2014 PC-04 0 33
2014 PC-05 0 12

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PC 9 267
2017 PC-02 8 95
2017 PC-03 9 102
2014 PC 9 228
2014 PC-02 11 69
2014 PC-03 9 96
2014 PC-05 0 12

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PC 11 267
2017 PC-02 14 95
2017 PC-03 10 102
2017 PC-05 0 10
2014 PC 10 228
2014 PC-03 17 96
2014 PC-05 0 12

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PC 11 267
2017 PC-02 9 95
2017 PC-03 15 102
2017 PC-04 10 49
2017 PC-05 0 10
2014 PC 6 228
2014 PC-03 5 96

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PC 14 267
2017 PC-02 15 95
2017 PC-03 14 102
2017 PC-04 13 49
2014 PC 11 228
2014 PC-02 7 69
2014 PC-03 13 96
2014 PC-04 15 33

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PC 10 267
2017 PC-02 10 95
2017 PC-03 11 102
2014 PC 6 228
2014 PC-02 8 69
2014 PC-03 5 96
2014 PC-04 0 33

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 PC 12 267
2017 PC-02 16 95
2017 PC-03 8 102
2017 PC-04 10 49
2014 PC 8 228
2014 PC-02 10 69
2014 PC-03 6 96

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PC 25 267
2017 PC-02 32 95
2017 PC-03 25 102
2017 PC-04 20 49
2014 PC 22 228
2014 PC-02 21 69
2014 PC-03 24 96
2014 PC-04 21 33

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 PC 5 267
2017 PC-03 6 102
2014 PC 10 228
2014 PC-02 7 69
2014 PC-03 13 96

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PC 41 267
2017 PC-02 47 95
2017 PC-03 36 102
2017 PC-04 42 49
2014 PC 41 228
2014 PC-02 44 69
2014 PC-03 37 96
2014 PC-04 36 33
2014 PC-05 59 12

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PC 2 267
2017 PC-04 0 49
2017 PC-05 0 10
2014 PC-02 0 69
2014 PC-05 0 12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PC 45 267
2017 PC-02 44 95
2017 PC-03 46 102
2017 PC-04 46 49
2017 PC-05 50 10
2014 PC 46 228
2014 PC-02 54 69
2014 PC-03 46 96
2014 PC-04 39 33
2014 PC-05 52 12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PC-04 0 49
2017 PC-05 0 10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PC 16 267
2017 PC-02 13 95
2017 PC-03 16 102
2017 PC-04 22 49
2014 PC 12 228
2014 PC-02 15 69
2014 PC-03 6 96
2014 PC-04 27 33

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 95 5 275
2017 PC-02 91 9 96
2017 PC-03 96 4 106
2017 PC-04 98 2 50
2017 PC-05 100 0 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 9 17 19 6 5 35 8 47 19 2065
2017 PC-01 8 23 11 13 0 36 8 56 23 58
2017 PC-02 9 14 18 5 4 40 10 46 18 739
2017 PC-03 9 17 19 7 4 36 7 46 21 784
2017 PC-04 10 21 23 6 7 27 7 46 19 349
2017 PC-05 13 35 15 3 10 22 2 63 18 87
2014 PC 11 15 18 5 4 37 9 49 17 1916
2014 PC-01 19 25 10 2 6 29 9 70 13 59
2014 PC-02 8 14 17 6 4 42 10 46 19 635
2014 PC-03 9 15 19 5 3 38 10 47 16 755
2014 PC-04 15 15 18 5 4 33 9 51 17 334
2014 PC-05 18 21 18 7 3 25 7 58 15 92

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 23 38 18 6 4 11 1 70 11 2066
2017 PC-01 25 32 20 3 5 15 0 67 10 58
2017 PC-02 22 38 16 4 4 15 1 72 9 738
2017 PC-03 22 40 17 7 3 9 1 69 11 785
2017 PC-04 26 34 21 7 3 8 0 65 11 350
2017 PC-05 32 49 7 1 6 5 0 85 7 87
2014 PC 23 33 20 5 3 16 1 66 10 1915
2014 PC-01 33 30 9 5 5 16 1 78 12 59
2014 PC-02 21 31 18 5 2 20 1 67 10 635
2014 PC-03 21 32 21 6 3 16 1 64 10 754
2014 PC-04 25 37 20 4 4 10 0 69 8 334
2014 PC-05 31 30 18 8 4 9 0 68 13 92
2011 PC 27 40 16 6 3 8 0 73 9 2190
2011 PC-01 39 34 13 3 1 10 2 81 4 106
2011 PC-02 27 39 17 5 3 10 0 72 9 778
2011 PC-03 25 42 17 6 3 7 0 72 10 821
2011 PC-04 26 42 16 5 5 6 0 72 11 349
2011 PC-05 30 43 14 6 2 6 0 77 8 110
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 24 57 9 7 2 1 1 82 9 2067
2017 PC-01 17 40 13 18 7 2 4 60 26 58
2017 PC-02 22 53 10 9 2 2 1 77 12 739
2017 PC-03 22 62 8 6 1 0 0 84 7 786
2017 PC-04 32 56 6 3 1 1 1 89 5 349
2017 PC-05 36 58 2 0 0 0 3 97 0 87
2014 PC 25 58 8 6 1 0 1 84 8 1914
2014 PC-01 21 58 8 8 1 2 2 82 10 59
2014 PC-02 21 56 11 8 2 1 1 78 10 635
2014 PC-03 23 61 8 6 2 0 0 84 8 754
2014 PC-04 31 60 6 2 0 0 0 91 3 333
2014 PC-05 45 44 2 4 0 0 4 93 5 92
2011 PC 19 59 11 8 2 1 1 79 10 2192
2011 PC-01 11 38 18 13 8 4 8 55 25 107
2011 PC-02 16 58 13 10 2 1 1 75 12 777
2011 PC-03 18 62 10 7 2 1 0 81 9 822
2011 PC-04 28 60 7 4 0 0 0 88 5 351
2011 PC-05 28 60 2 5 0 0 4 92 6 110
2008 PC 20 55 10 9 3 2 1 77 12 1741
2008 PC-01 9 50 13 15 4 6 2 65 21 106
2008 PC-02 18 51 11 12 5 2 2 71 17 620
2008 PC-03 21 58 10 7 2 2 0 81 9 594
2008 PC-04 27 57 8 4 2 0 0 85 7 291
2008 PC-05 27 57 8 4 3 0 1 85 8 94

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 26 21 9 4 27 4 50 19 2067
2017 PC-01 9 15 12 10 7 37 11 46 31 58
2017 PC-02 8 26 21 10 5 27 3 49 21 738
2017 PC-03 7 28 21 9 4 28 4 51 19 786
2017 PC-04 7 27 22 8 3 27 5 50 17 350
2017 PC-05 9 27 28 4 5 21 6 50 12 87
2014 PC 5 21 24 10 4 30 5 41 23 1915
2014 PC-01 15 13 24 4 7 26 10 44 18 59
2014 PC-02 4 19 24 11 3 32 6 38 23 636
2014 PC-03 5 20 23 12 5 31 5 38 25 755
2014 PC-04 5 25 24 9 4 29 4 45 19 332
2014 PC-05 10 29 21 4 4 22 9 57 12 92
2011 PC 5 23 25 10 4 27 5 41 21 2195
2011 PC-01 6 19 18 8 3 30 16 46 21 107
2011 PC-02 6 22 26 10 5 27 5 40 22 779
2011 PC-03 5 22 29 8 3 28 5 40 18 823
2011 PC-04 3 26 22 12 4 31 2 44 24 351
2011 PC-05 4 37 23 13 4 18 2 51 21 110

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 42 35 9 3 1 9 1 86 5 2067
2017 PC-01 33 33 5 2 0 22 6 91 2 58
2017 PC-02 42 34 8 3 1 11 1 86 4 738
2017 PC-03 44 36 8 3 1 8 0 87 5 786
2017 PC-04 42 36 10 5 1 6 1 83 6 350
2017 PC-05 42 33 11 2 1 5 5 84 4 87
2014 PC 38 37 11 4 1 8 1 83 5 1914
2014 PC-01 47 26 10 6 0 10 2 82 7 59
2014 PC-02 37 37 12 4 1 10 1 82 5 635
2014 PC-03 39 38 9 3 1 10 0 85 5 755
2014 PC-04 36 41 12 4 2 5 0 82 6 332
2014 PC-05 50 27 11 4 0 4 4 84 5 92
2011 PC 33 36 14 4 2 10 1 78 6 2196
2011 PC-01 36 28 7 1 1 17 9 88 3 107
2011 PC-02 31 36 15 4 1 11 1 77 6 779
2011 PC-03 34 37 15 4 1 8 0 78 6 823
2011 PC-04 34 37 14 4 3 8 0 78 7 351
2011 PC-05 36 38 9 4 3 5 5 83 7 110
2008 PC 30 38 11 5 2 12 1 79 8 1741
2008 PC-01 29 31 12 6 2 17 2 75 10 106
2008 PC-02 30 35 11 4 1 16 2 80 7 620
2008 PC-03 32 42 10 5 1 10 0 82 7 595
2008 PC-04 30 40 14 5 1 10 0 78 7 290
2008 PC-05 28 46 11 6 3 5 1 78 10 94

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 30 36 12 5 2 13 1 78 8 2066
2017 PC-01 30 28 6 3 2 27 4 84 7 58
2017 PC-02 29 34 11 5 3 17 1 77 9 739
2017 PC-03 32 38 11 4 2 12 0 80 7 786
2017 PC-04 30 41 14 5 1 8 1 77 7 348
2017 PC-05 31 40 13 5 2 5 5 78 8 87
2014 PC 28 33 15 5 2 15 1 73 9 1911
2014 PC-01 41 21 14 6 1 13 4 75 9 58
2014 PC-02 24 32 16 6 1 20 1 71 9 635
2014 PC-03 30 34 14 5 2 14 1 75 8 754
2014 PC-04 26 38 15 7 2 12 1 73 10 331
2014 PC-05 42 31 8 6 2 6 4 81 9 92
2011 PC 23 36 15 6 3 15 2 71 11 2193
2011 PC-01 26 30 10 3 0 21 10 81 4 106
2011 PC-02 21 36 17 5 3 17 1 69 10 778
2011 PC-03 24 35 16 6 3 15 1 70 11 822
2011 PC-04 24 37 15 8 3 13 0 71 12 351
2011 PC-05 28 37 9 8 7 6 5 74 16 110
2008 PC 28 34 16 8 3 10 1 69 13 1741
2008 PC-01 31 30 11 8 0 16 4 77 10 106
2008 PC-02 29 31 16 6 3 13 1 70 11 620
2008 PC-03 29 34 15 9 3 9 1 69 14 593
2008 PC-04 24 39 16 9 5 5 1 67 15 292
2008 PC-05 25 38 17 7 3 4 4 70 11 94
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 6 94 2063
2017 PC-02 8 92 738
2017 PC-03 6 94 785
2017 PC-04 4 96 348
2014 PC 6 94 1912
2014 PC-01 10 90 59
2014 PC-02 8 92 633
2014 PC-03 5 95 753
2014 PC-04 5 95 334

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 PC 39 125
2017 PC-02 38 56
2017 PC-03 39 45
2014 PC 26 114
2014 PC-02 22 45
2014 PC-03 30 37
2014 PC-04 37 16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PC 73 125
2017 PC-02 68 56
2017 PC-03 80 45
2017 PC-04 85 13
2014 PC 85 114
2014 PC-02 85 45
2014 PC-03 78 37
2014 PC-04 100 16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PC-03 0 45
2014 PC-03 0 37

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PC 0 125
2017 PC-02 0 56
2017 PC-03 0 45
2017 PC-04 0 13
2014 PC 0 114
2014 PC-02 0 45
2014 PC-03 0 37
2014 PC-04 0 16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PC 6 125
2017 PC-02 11 56
2017 PC-04 0 13
2014 PC 8 114
2014 PC-03 14 37
2014 PC-04 0 16

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PC 8 125
2017 PC-02 14 56
2017 PC-04 0 13
2014 PC 4 114
2014 PC-04 0 16

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PC 4 125
2014 PC 5 114
2014 PC-04 0 16

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 PC 13 125
2017 PC-02 21 56
2017 PC-03 11 45
2017 PC-04 0 13
2014 PC 20 115
2014 PC-02 22 45
2014 PC-03 19 38

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 PC 18 125
2017 PC-02 25 56
2017 PC-03 18 45
2014 PC 23 115
2014 PC-02 34 45
2014 PC-03 18 38
2014 PC-04 0 16

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 PC 9 125
2017 PC-02 14 56
2014 PC 8 115

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 PC-03 0 45
2017 PC-04 0 13
2014 PC-04 0 16

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 PC 33 125
2017 PC-02 38 56
2017 PC-03 31 45
2014 PC 23 115
2014 PC-02 20 45
2014 PC-03 24 38

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 PC 54 125
2017 PC-02 55 56
2017 PC-03 49 45
2017 PC-04 45 13
2014 PC 35 115
2014 PC-02 32 45
2014 PC-03 43 38
2014 PC-04 32 16

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 PC-03 0 45
2017 PC-04 0 13
2014 PC-03 0 38
2014 PC-04 0 16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 PC-03 0 45
2017 PC-04 0 13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 PC 5 125
2017 PC-04 0 13
2014 PC 6 115

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 PC 18 125
2017 PC-02 14 56
2017 PC-03 15 45
2014 PC 12 115
2014 PC-02 11 45

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 PC-02 0 56
2017 PC-04 0 13

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 PC 10 125
2014 PC 8 115

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 PC-02 0 56
2017 PC-04 0 13
2014 PC 0 115
2014 PC-02 0 45
2014 PC-03 0 38
2014 PC-04 0 16

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 PC 14 125
2017 PC-02 10 56
2017 PC-03 24 45
2014 PC 23 115
2014 PC-02 18 45
2014 PC-03 31 38

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PC 23 125
2017 PC-02 18 56
2017 PC-03 26 45
2017 PC-04 37 13
2014 PC 23 115
2014 PC-02 22 45
2014 PC-03 21 38
2014 PC-04 31 16

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 PC 9 125
2017 PC-02 9 56
2014 PC 11 115
2014 PC-02 11 45

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PC 6 125
2014 PC 5 115

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PC 15 125
2017 PC-02 18 56
2014 PC 9 115

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PC 5 125
2017 PC-03 0 45
2014 PC-02 0 45

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PC-03 0 45
2017 PC-04 0 13
2014 PC 4 115

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PC 5 125
2014 PC-02 0 45

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 PC 11 125
2017 PC-03 13 45
2014 PC 7 115
2014 PC-02 15 45
2014 PC-03 0 38
2014 PC-04 0 16

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PC 57 125
2017 PC-02 62 56
2017 PC-03 58 45
2017 PC-04 47 13
2014 PC 59 115
2014 PC-02 54 45
2014 PC-03 66 38
2014 PC-04 51 16

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 PC-03 0 45
2014 PC-02 0 43
2014 PC-03 0 36

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PC 22 122
2017 PC-02 28 53
2017 PC-03 22 45
2014 PC 17 110
2014 PC-02 17 43
2014 PC-03 17 36

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PC 5 122
2017 PC-02 11 53
2017 PC-04 0 13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PC-02 0 53
2017 PC-03 0 45
2014 PC-02 0 43

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PC-02 0 53
2017 PC-04 0 13
2014 PC 0 110
2014 PC-02 0 43
2014 PC-03 0 36
2014 PC-04 0 15

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PC 11 122
2017 PC-03 11 45
2014 PC 4 110
2014 PC-04 0 15

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 PC 15 122
2017 PC-02 14 53
2017 PC-03 20 45
2014 PC 9 110
2014 PC-02 15 43
2014 PC-04 0 15

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 PC 8 122
2017 PC-02 12 53
2014 PC-04 0 15

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PC 23 122
2017 PC-02 23 53
2017 PC-03 22 45
2014 PC 29 110
2014 PC-02 30 43
2014 PC-03 25 36
2014 PC-04 34 15

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 PC 8 122
2014 PC 6 110

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PC 37 122
2017 PC-02 36 53
2017 PC-03 40 45
2014 PC 45 110
2014 PC-02 44 43
2014 PC-03 35 36
2014 PC-04 53 15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 PC-03 0 45
2017 PC-04 0 13
2014 PC 0 110
2014 PC-02 0 43
2014 PC-03 0 36
2014 PC-04 0 15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PC 58 122
2017 PC-02 56 53
2017 PC-03 56 45
2017 PC-04 60 13
2014 PC 74 110
2014 PC-02 77 43
2014 PC-03 75 36
2014 PC-04 74 15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PC 0 122
2017 PC-02 0 53
2017 PC-03 0 45
2017 PC-04 0 13

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 PC 15 122
2017 PC-02 14 53
2017 PC-03 18 45
2014 PC 10 110
2014 PC-02 13 43
2014 PC-04 0 15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 91 9 126
2017 PC-02 90 10 56
2017 PC-03 89 11 46
2017 PC-04 100 0 13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 10 16 18 3 2 43 8 53 9 2065
2017 PC-01 8 15 10 8 2 47 11 53 23 58
2017 PC-02 9 15 18 3 2 45 9 51 10 738
2017 PC-03 9 16 19 2 2 44 8 53 8 785
2017 PC-04 11 17 20 3 2 39 8 53 8 350
2017 PC-05 18 32 13 0 5 30 3 74 7 86
2014 PC 10 13 17 3 2 46 9 51 11 1916
2014 PC-01 19 12 11 2 3 41 12 66 10 59
2014 PC-02 9 11 17 4 2 48 9 47 13 636
2014 PC-03 9 12 18 3 1 48 9 48 10 755
2014 PC-04 13 12 16 3 1 45 10 57 9 333
2014 PC-05 20 21 17 0 3 32 6 67 5 92

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 27 37 15 3 2 15 1 75 6 2065
2017 PC-01 32 32 12 5 5 12 2 74 12 57
2017 PC-02 25 38 15 2 2 17 1 77 5 737
2017 PC-03 25 38 15 4 2 15 1 75 7 787
2017 PC-04 30 33 19 3 1 14 0 73 5 349
2017 PC-05 34 47 8 0 3 6 1 88 4 87
2014 PC 24 32 17 4 2 20 1 72 7 1917
2014 PC-01 32 31 8 2 1 21 5 85 4 59
2014 PC-02 23 32 15 4 2 23 2 73 7 636
2014 PC-03 23 30 19 4 2 21 1 68 7 755
2014 PC-04 29 33 18 3 2 14 1 73 6 334
2014 PC-05 28 38 16 1 3 13 0 76 5 92
2011 PC 31 39 16 4 2 9 0 77 6 2197
2011 PC-01 46 28 16 1 0 9 1 82 1 107
2011 PC-02 29 38 16 4 2 10 0 75 7 779
2011 PC-03 30 40 16 4 2 9 0 77 6 824
2011 PC-04 30 42 16 2 2 8 0 78 4 351
2011 PC-05 40 41 12 4 1 2 0 83 5 110
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 16 26 22 15 20 0 1 42 35 2066
2017 PC-01 9 17 30 18 24 0 2 26 43 58
2017 PC-02 15 25 24 14 20 1 1 41 35 739
2017 PC-03 17 28 20 13 20 0 1 46 34 787
2017 PC-04 15 26 23 18 16 0 1 42 35 348
2017 PC-05 22 21 20 15 22 0 1 43 37 86

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 13 25 31 19 11 0 0 38 31 2064
2017 PC-01 27 31 30 5 6 0 0 58 12 58
2017 PC-02 16 29 31 15 8 0 1 45 24 737
2017 PC-03 11 25 32 21 10 0 0 36 31 786
2017 PC-04 7 17 29 26 21 0 0 24 47 349
2017 PC-05 8 16 34 25 17 0 0 24 42 86

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 19 33 26 14 7 0 1 52 22 2064
2017 PC-01 40 36 13 5 5 0 0 76 10 58
2017 PC-02 26 35 21 11 5 1 2 62 16 737
2017 PC-03 16 34 27 15 6 0 1 50 22 787
2017 PC-04 8 25 34 19 12 1 1 34 32 349
2017 PC-05 6 23 30 24 17 0 0 29 41 86

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 15 23 26 20 14 1 1 39 35 2064
2017 PC-01 27 27 28 9 10 0 0 54 18 58
2017 PC-02 18 25 26 16 12 1 2 44 29 736
2017 PC-03 13 24 27 22 14 1 1 37 36 787
2017 PC-04 11 20 23 27 18 0 1 31 46 349
2017 PC-05 7 15 24 33 21 0 0 22 54 87

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 36 31 16 6 4 0 6 72 11 2064
2017 PC-01 61 20 14 0 0 0 5 85 0 58
2017 PC-02 42 31 12 4 2 0 8 80 7 737
2017 PC-03 36 33 16 7 3 0 6 73 10 785
2017 PC-04 23 31 23 11 8 1 4 56 20 350
2017 PC-05 24 28 24 14 10 0 0 52 24 86

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 22 33 25 12 7 0 0 56 19 2058
2017 PC-01 35 35 20 7 3 0 0 70 10 58
2017 PC-02 26 34 24 10 6 0 1 60 16 736
2017 PC-03 22 33 25 13 6 0 0 55 20 783
2017 PC-04 15 31 27 16 10 0 0 46 27 347
2017 PC-05 14 27 34 16 9 0 0 41 25 86

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 21 35 26 12 5 0 1 56 17 2060
2017 PC-01 38 30 22 3 3 0 3 70 7 58
2017 PC-02 24 35 25 11 4 1 1 60 15 735
2017 PC-03 19 34 29 11 5 0 1 54 17 784
2017 PC-04 16 38 23 16 8 0 0 53 23 348
2017 PC-05 16 37 32 5 11 0 0 53 16 87

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 19 34 26 14 6 0 1 54 20 2060
2017 PC-01 24 38 23 7 5 0 3 64 12 58
2017 PC-02 23 36 23 12 4 1 2 61 16 735
2017 PC-03 16 36 28 15 5 0 1 52 20 784
2017 PC-04 16 29 27 21 8 0 0 44 29 348
2017 PC-05 12 30 33 12 12 0 0 42 25 87

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 23 33 25 12 6 0 1 57 18 2059
2017 PC-01 26 31 31 3 7 0 1 59 10 58
2017 PC-02 25 31 26 10 5 1 2 58 16 735
2017 PC-03 21 36 23 13 6 0 0 58 19 783
2017 PC-04 22 32 24 14 7 0 0 54 22 348
2017 PC-05 22 30 30 10 9 0 0 51 19 87

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 25 34 23 11 6 0 1 60 17 2060
2017 PC-01 25 46 18 7 3 0 1 72 10 58
2017 PC-02 30 35 21 8 4 1 2 66 12 735
2017 PC-03 23 35 24 11 5 0 1 59 17 784
2017 PC-04 18 29 29 15 8 1 0 47 24 348
2017 PC-05 21 24 17 24 14 0 0 45 38 87

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 50 29 13 5 2 0 1 80 8 2063
2017 PC-01 57 24 11 5 2 0 2 82 7 58
2017 PC-02 51 29 12 4 2 0 1 81 7 736
2017 PC-03 50 28 14 6 2 0 1 78 8 785
2017 PC-04 49 28 13 6 4 0 1 77 10 350
2017 PC-05 53 31 11 5 0 0 0 84 5 86

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 76 12 4 2 2 1 2 91 5 2066
2017 PC-01 80 7 6 0 3 2 2 90 3 58
2017 PC-02 78 10 5 2 2 0 2 91 4 737
2017 PC-03 75 14 4 3 2 0 2 91 5 787
2017 PC-04 76 12 5 1 3 0 2 89 5 349
2017 PC-05 77 11 3 5 1 1 1 91 6 87

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 58 28 9 3 2 0 1 87 4 2061
2017 PC-01 60 30 10 0 0 0 0 90 0 58
2017 PC-02 58 28 8 3 2 0 1 88 4 735
2017 PC-03 58 27 8 3 2 0 1 87 5 786
2017 PC-04 56 28 10 3 2 0 1 85 5 348
2017 PC-05 61 30 5 1 3 0 0 91 4 86

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 60 22 9 4 4 0 1 83 8 2063
2017 PC-01 67 21 9 0 3 0 0 88 3 56
2017 PC-02 62 21 8 4 4 0 1 84 8 737
2017 PC-03 58 23 9 5 4 0 1 82 10 785
2017 PC-04 58 21 12 5 4 0 1 79 9 350
2017 PC-05 59 21 9 3 7 0 0 80 10 87

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 56 13 5 2 1 0 23 90 4 2058
2017 PC-01 70 5 2 0 0 0 23 98 0 58
2017 PC-02 61 6 3 1 1 0 29 95 2 735
2017 PC-03 57 12 3 1 1 0 26 93 3 782
2017 PC-04 44 26 14 4 4 0 8 75 9 349
2017 PC-05 37 40 15 2 3 0 3 79 5 86

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 63 21 7 2 1 0 4 89 3 2054
2017 PC-01 65 17 12 0 2 0 5 86 2 58
2017 PC-02 68 18 6 2 1 0 6 91 3 735
2017 PC-03 63 22 8 2 1 0 4 89 3 780
2017 PC-04 55 28 9 4 1 0 3 86 5 347
2017 PC-05 64 25 9 1 1 0 0 89 2 86

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 63 17 8 5 5 0 3 82 10 2068
2017 PC-01 24 24 18 22 12 0 0 48 34 58
2017 PC-02 53 16 11 8 8 0 3 72 17 738
2017 PC-03 68 17 7 2 2 0 3 89 4 787
2017 PC-04 74 16 6 2 1 0 2 92 3 350
2017 PC-05 79 7 7 1 3 1 1 88 4 87

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 48 32 11 4 2 0 1 82 6 2064
2017 PC-01 47 35 12 2 3 0 2 83 5 58
2017 PC-02 48 33 12 3 2 0 2 82 6 737
2017 PC-03 47 33 12 5 2 0 1 81 7 785
2017 PC-04 54 29 10 5 1 0 1 84 6 350
2017 PC-05 54 29 13 5 0 0 0 82 5 86

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 7 31 43 13 6 0 0 38 20 2069
2017 PC-01 17 42 30 8 3 0 0 59 12 58
2017 PC-02 8 37 41 9 6 0 0 44 15 739
2017 PC-03 6 30 43 15 6 0 0 37 20 787
2017 PC-04 3 20 48 21 8 0 0 23 28 350
2017 PC-05 3 23 53 13 8 0 0 26 21 87

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 7 19 43 23 7 0 0 31 26 2064
2017 PC-01 6 8 35 35 16 0 0 50 14 58
2017 PC-02 5 16 42 28 10 0 0 37 21 735
2017 PC-03 8 17 44 24 7 0 0 31 25 786
2017 PC-04 8 31 44 13 3 0 0 16 40 350
2017 PC-05 9 18 49 18 6 0 0 24 27 87

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 22 47 14 8 4 4 0 72 13 2064
2017 PC-01 21 42 12 9 6 8 0 69 17 58
2017 PC-02 19 47 15 9 4 6 0 70 14 738
2017 PC-03 23 47 16 8 4 3 0 72 12 785
2017 PC-04 23 50 10 10 3 3 0 76 13 348
2017 PC-05 30 48 13 6 3 0 0 78 9 87

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 17 43 18 13 7 2 0 61 21 2066
2017 PC-01 30 42 19 3 6 0 0 72 10 58
2017 PC-02 17 45 16 12 6 3 0 64 19 737
2017 PC-03 17 42 18 15 7 1 0 59 23 787
2017 PC-04 13 43 21 14 8 1 0 57 22 349
2017 PC-05 13 51 15 13 8 0 0 64 21 87
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 12 88 2067
2017 PC-01 12 88 58
2017 PC-02 12 88 739
2017 PC-03 12 88 786
2017 PC-04 13 87 349
2017 PC-05 9 91 87
2014 PC 12 88 1912
2014 PC-01 9 91 59
2014 PC-02 12 88 633
2014 PC-03 12 88 753
2014 PC-04 9 91 334
2014 PC-05 14 86 92

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PC 79 21 249
2017 PC-02 83 17 89
2017 PC-03 75 25 97
2017 PC-04 78 22 45
2014 PC 79 21 224
2014 PC-02 77 23 72
2014 PC-03 80 20 94
2014 PC-04 81 19 32
2014 PC-05 75 25 13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 56 28 5 5 3 0 2 87 8 197
2017 PC-02 52 29 7 4 5 0 3 84 9 74
2017 PC-03 62 26 6 6 0 0 1 89 6 73
2017 PC-04 47 34 3 6 6 3 3 85 12 35
2014 PC 60 30 4 6 1 0 0 90 6 178
2014 PC-02 62 25 4 7 2 0 0 87 9 56
2014 PC-03 58 34 1 7 0 0 0 92 7 75
2014 PC-04 58 38 4 0 0 0 0 96 0 26
2014 PC-05 90 10 0 0 0 0 0 100 0 10
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 23 24 23 13 13 4 0 24 76 2069
2017 PC-01 11 22 34 4 27 2 0 12 88 58
2017 PC-02 22 23 23 14 13 5 1 23 77 739
2017 PC-03 24 23 21 14 13 4 0 25 75 787
2017 PC-04 24 25 23 12 11 4 0 25 75 350
2017 PC-05 24 28 24 9 11 4 0 25 75 87

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PC 19 1498
2017 PC-01 39 50
2017 PC-02 24 536
2017 PC-03 14 563
2017 PC-04 14 251
2017 PC-05 14 63

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PC 36 1498
2017 PC-01 29 50
2017 PC-02 39 536
2017 PC-03 35 563
2017 PC-04 34 251
2017 PC-05 42 63

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PC 19 1498
2017 PC-01 28 50
2017 PC-02 23 536
2017 PC-03 17 563
2017 PC-04 17 251
2017 PC-05 15 63

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PC 51 1498
2017 PC-01 32 50
2017 PC-02 40 536
2017 PC-03 53 563
2017 PC-04 68 251
2017 PC-05 75 63

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PC 10 1498
2017 PC-01 4 50
2017 PC-02 10 536
2017 PC-03 11 563
2017 PC-04 8 251
2017 PC-05 7 63

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PC 45 1498
2017 PC-01 38 50
2017 PC-02 47 536
2017 PC-03 46 563
2017 PC-04 40 251
2017 PC-05 30 63

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PC 3 41 21 12 6 18 1479
2017 PC-01 4 58 12 4 4 18 50
2017 PC-02 3 37 24 15 4 16 525
2017 PC-03 3 42 21 9 6 19 561
2017 PC-04 3 43 14 10 8 21 250
2017 PC-05 5 45 14 11 6 19 63

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 8 20 16 23 26 2 6 30 53 1500
2017 PC-01 15 20 19 26 15 0 6 37 43 50
2017 PC-02 7 24 15 22 23 2 6 34 49 537
2017 PC-03 8 19 13 22 28 2 6 30 55 565
2017 PC-04 6 14 20 24 29 2 5 22 57 250
2017 PC-05 3 19 21 28 25 2 3 23 55 63

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PC 2 7 10 18 54 3 7 10 79 1501
2017 PC-01 6 14 13 11 50 2 4 21 65 50
2017 PC-02 1 9 10 18 54 3 6 11 78 537
2017 PC-03 2 8 9 18 53 3 7 10 79 566
2017 PC-04 2 4 12 17 55 3 7 7 80 250
2017 PC-05 0 3 9 22 58 0 8 3 87 63
Report a problem or mistake on this page
Date modified: