2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - ND

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 26 47 12 13 3 0 0 73 15 38
2017 ND-01 19 50 6 25 0 0 0 69 25 16
2017 ND-02 40 53 6 0 0 0 0 94 0 15
2014 ND 24 55 5 14 2 0 0 79 17 42
2014 ND-01 31 56 0 6 6 0 0 87 13 16
2014 ND-02 14 64 7 14 0 0 0 79 14 14
2011 ND 51 39 0 8 2 0 0 90 10 50
2011 ND-01 41 48 0 5 5 0 0 89 11 20
2011 ND-02 66 27 0 8 0 0 0 92 8 14
2008 ND 56 44 0 0 0 0 0 100 0 35
2008 ND-01 49 51 0 0 0 0 0 100 0 18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 78 16 4 3 0 0 0 93 3 38
2017 ND-01 75 25 0 0 0 0 0 100 0 16
2017 ND-02 87 7 0 6 0 0 0 94 6 15
2014 ND 79 21 0 0 0 0 0 100 0 42
2014 ND-01 88 12 0 0 0 0 0 100 0 16
2014 ND-02 79 21 0 0 0 0 0 100 0 14
2011 ND 73 25 0 0 0 0 2 100 0 50
2011 ND-01 81 19 0 0 0 0 0 100 0 20
2011 ND-02 87 13 0 0 0 0 0 100 0 14
2008 ND 88 9 0 0 0 0 3 100 0 35
2008 ND-01 89 11 0 0 0 0 0 100 0 18

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 61 18 5 10 5 0 0 80 15 38
2017 ND-01 63 19 12 6 0 0 0 82 6 16
2017 ND-02 67 13 0 7 13 0 0 80 20 15
2014 ND 74 17 0 7 2 0 0 91 9 42
2014 ND-01 94 6 0 0 0 0 0 100 0 16
2014 ND-02 72 14 0 7 7 0 0 86 14 14
2011 ND 70 25 0 2 2 0 2 97 3 49
2011 ND-01 91 9 0 0 0 0 0 100 0 19
2011 ND-02 58 36 0 0 6 0 0 94 6 14
2008 ND 66 11 6 8 6 0 3 80 14 35
2008 ND-01 73 16 0 0 11 0 0 89 11 18

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 21 53 13 5 8 0 0 74 13 38
2017 ND-01 25 44 19 13 0 0 0 69 13 16
2017 ND-02 27 47 13 0 13 0 0 73 13 15
2014 ND 31 43 7 12 7 0 0 74 19 42
2014 ND-01 31 44 6 12 6 0 0 75 19 16
2014 ND-02 29 36 14 14 7 0 0 64 21 14
2011 ND 52 37 2 4 4 0 0 90 8 50
2011 ND-01 49 35 5 11 0 0 0 84 11 20
2011 ND-02 48 44 0 0 8 0 0 92 8 14

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 21 47 15 15 3 0 0 67 18 38
2017 ND-01 13 56 13 12 6 0 0 69 18 16
2017 ND-02 27 47 13 13 0 0 0 73 13 15
2014 ND 17 41 21 17 5 0 0 57 21 42
2014 ND-01 25 31 31 6 6 0 0 56 13 16
2014 ND-02 14 43 14 21 7 0 0 57 28 14
2011 ND 48 47 4 0 2 0 0 95 2 50
2011 ND-01 50 44 5 0 0 0 0 95 0 20
2011 ND-02 42 58 0 0 0 0 0 100 0 14
2008 ND 54 37 0 9 0 0 0 91 9 35
2008 ND-01 56 27 0 17 0 0 0 83 17 18

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 67 28 3 3 0 0 0 95 3 38
2017 ND-01 69 31 0 0 0 0 0 100 0 16
2017 ND-02 67 20 7 6 0 0 0 87 6 15
2014 ND 52 36 5 7 0 0 0 88 7 42
2014 ND-01 38 50 6 6 0 0 0 87 6 16
2014 ND-02 50 29 7 14 0 0 0 79 14 14
2011 ND 75 25 0 0 0 0 0 100 0 50
2011 ND-01 80 20 0 0 0 0 0 100 0 20
2011 ND-02 66 34 0 0 0 0 0 100 0 14
2008 ND 71 24 3 0 3 0 0 94 3 34
2008 ND-01 62 27 5 0 5 0 0 89 5 18

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 69 23 5 3 0 0 0 92 3 38
2017 ND-01 62 31 6 0 0 0 0 94 0 16
2017 ND-02 67 20 7 6 0 0 0 87 6 15
2014 ND 52 40 2 5 0 0 0 93 5 42
2014 ND-01 56 44 0 0 0 0 0 100 0 16
2014 ND-02 36 43 7 14 0 0 0 79 14 14
2011 ND 76 22 2 0 0 0 0 98 0 50
2011 ND-01 75 25 0 0 0 0 0 100 0 20
2011 ND-02 72 28 0 0 0 0 0 100 0 14
2008 ND 58 37 3 3 0 0 0 94 3 35
2008 ND-01 51 38 5 5 0 0 0 89 5 18

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 51 40 0 10 0 0 0 90 10 37
2017 ND-01 44 44 0 12 0 0 0 88 12 16
2017 ND-02 57 43 0 0 0 0 0 100 0 14
2014 ND 42 46 5 5 2 0 0 88 7 41
2014 ND-01 50 44 0 6 0 0 0 94 6 16
2014 ND-02 29 50 14 0 7 0 0 79 7 14

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 26 56 8 10 0 0 0 82 10 38
2017 ND-01 31 57 6 6 0 0 0 88 6 16
2017 ND-02 27 53 7 13 0 0 0 80 13 15
2014 ND 38 43 10 7 2 0 0 81 9 42
2014 ND-01 56 44 0 0 0 0 0 100 0 16
2014 ND-02 29 50 7 14 0 0 0 79 14 14
2011 ND 54 27 9 6 2 2 0 83 8 50
2011 ND-01 72 19 4 5 0 0 0 90 5 20
2011 ND-02 43 30 20 0 8 0 0 73 8 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 31 21 10 23 12 0 3 53 36 38
2017 ND-01 31 31 13 19 6 0 0 62 25 16
2017 ND-02 34 7 13 33 6 0 6 43 43 15
2014 ND 22 29 9 10 26 0 5 53 37 42
2014 ND-01 25 38 6 6 19 0 6 67 26 16
2014 ND-02 29 28 0 21 14 0 7 61 39 14
2011 ND 33 21 12 9 15 4 6 60 27 49
2011 ND-01 46 20 5 0 19 5 4 73 21 20
2011 ND-02 22 43 14 8 13 0 0 65 21 14
2008 ND 38 20 8 11 18 3 3 61 31 35
2008 ND-01 50 17 0 11 12 5 5 75 25 18

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 39 56 3 3 0 0 0 95 3 38
2017 ND-01 31 62 6 0 0 0 0 94 0 16
2017 ND-02 47 47 0 6 0 0 0 94 6 15
2014 ND 19 52 7 17 5 0 0 71 21 42
2014 ND-01 19 69 6 6 0 0 0 87 6 16
2014 ND-02 14 36 7 29 14 0 0 50 43 14
2011 ND 58 36 6 0 0 0 0 94 0 50
2011 ND-01 65 29 5 0 0 0 0 95 0 20
2011 ND-02 52 41 8 0 0 0 0 92 0 14
2008 ND 65 17 6 9 3 0 0 83 12 35
2008 ND-01 56 28 5 5 5 0 0 84 11 18

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 26 53 5 13 3 0 0 79 15 38
2017 ND-01 31 50 6 6 6 0 0 81 12 16
2017 ND-02 20 60 0 20 0 0 0 80 20 15
2014 ND 19 29 24 19 10 0 0 48 29 42
2014 ND-01 44 31 12 6 6 0 0 75 13 16
2014 ND-02 0 29 28 29 14 0 0 29 43 14
2011 ND 45 38 10 4 3 0 0 83 7 49
2011 ND-01 53 32 10 4 0 0 0 86 4 19
2011 ND-02 27 58 6 8 0 0 0 86 8 14

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 38 31 18 13 0 0 0 69 13 38
2017 ND-01 25 37 19 19 0 0 0 62 19 16
2017 ND-02 40 34 20 6 0 0 0 74 6 15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 44 43 8 5 0 0 0 87 5 38
2017 ND-01 25 62 6 6 0 0 0 88 6 16
2017 ND-02 67 20 7 6 0 0 0 87 6 15
2014 ND 33 40 14 7 5 0 0 74 12 42
2014 ND-01 44 50 0 0 6 0 0 94 6 16
2014 ND-02 21 36 14 21 7 0 0 57 29 14
2011 ND 52 39 8 2 0 0 0 90 2 50
2011 ND-01 65 24 11 0 0 0 0 89 0 20
2011 ND-02 20 80 0 0 0 0 0 100 0 14
2008 ND 46 43 8 0 3 0 0 89 3 35
2008 ND-01 45 39 11 0 5 0 0 84 5 18

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 38 41 13 8 0 0 0 80 8 38
2017 ND-01 31 50 12 6 0 0 0 82 6 16
2017 ND-02 40 40 13 7 0 0 0 80 7 15

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 51 46 3 0 0 0 0 97 0 38
2017 ND-01 44 50 6 0 0 0 0 94 0 16
2017 ND-02 53 47 0 0 0 0 0 100 0 15
2014 ND 57 33 5 2 2 0 0 90 5 42
2014 ND-01 69 31 0 0 0 0 0 100 0 16
2014 ND-02 43 43 0 7 7 0 0 86 14 14
2011 ND 81 13 6 0 0 0 0 94 0 49
2011 ND-01 75 20 5 0 0 0 0 95 0 20
2011 ND-02 85 8 8 0 0 0 0 92 0 14

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 30 49 15 3 3 0 0 80 5 38
2017 ND-01 25 63 6 0 6 0 0 88 6 16
2017 ND-02 27 47 26 0 0 0 0 74 0 15
2014 ND 17 45 14 9 14 0 0 62 24 42
2014 ND-01 31 44 18 0 6 0 0 75 6 16
2014 ND-02 14 29 21 14 21 0 0 43 36 14
2011 ND 60 33 4 0 2 0 2 95 2 49
2011 ND-01 60 40 0 0 0 0 0 100 0 20
2011 ND-02 66 34 0 0 0 0 0 100 0 14

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 51 21 21 8 0 0 0 72 8 38
2017 ND-01 50 25 19 6 0 0 0 75 6 16
2017 ND-02 53 20 26 0 0 0 0 74 0 15
2014 ND 31 21 19 21 7 0 0 53 28 42
2014 ND-01 63 6 25 0 6 0 0 69 6 16
2014 ND-02 14 36 7 28 14 0 0 50 43 14

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 42 37 11 10 0 0 0 79 10 37
2017 ND-01 38 44 13 6 0 0 0 81 6 16
2017 ND-02 43 35 7 14 0 0 0 79 14 14
2014 ND 26 26 19 21 7 0 0 52 29 42
2014 ND-01 50 25 12 6 6 0 0 75 13 16
2014 ND-02 14 29 21 29 7 0 0 43 36 14
2011 ND 51 36 10 2 2 0 0 86 4 50
2011 ND-01 56 28 11 5 0 0 0 84 5 20
2011 ND-02 42 51 8 0 0 0 0 92 0 14

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 48 44 8 0 0 0 0 92 0 38
2017 ND-01 44 44 13 0 0 0 0 87 0 16
2017 ND-02 40 53 6 0 0 0 0 94 0 15
2014 ND 38 41 14 5 2 0 0 79 7 42
2014 ND-01 44 44 13 0 0 0 0 87 0 16
2014 ND-02 21 50 7 14 7 0 0 71 21 14
2011 ND 66 34 0 0 0 0 0 100 0 50
2011 ND-01 69 31 0 0 0 0 0 100 0 20
2011 ND-02 70 30 0 0 0 0 0 100 0 14
2008 ND 72 17 0 9 3 0 0 88 12 35
2008 ND-01 68 22 0 5 5 0 0 89 11 18

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 29 31 15 20 5 0 0 60 25 38
2017 ND-01 31 44 12 6 6 0 0 75 12 16
2017 ND-02 27 33 13 27 0 0 0 60 27 15
2014 ND 10 50 21 17 2 0 0 60 19 42
2014 ND-01 13 44 25 19 0 0 0 56 19 16
2014 ND-02 7 64 14 7 7 0 0 72 14 14
2011 ND 36 32 22 4 6 0 0 68 10 50
2011 ND-01 40 36 25 0 0 0 0 75 0 20
2011 ND-02 28 35 8 8 21 0 0 64 29 14
2008 ND 22 52 20 3 3 0 0 74 6 35
2008 ND-01 32 51 16 0 0 0 0 84 0 18

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 13 20 47 15 5 0 0 21 33 38
2017 ND-01 13 6 56 12 13 0 0 25 19 16
2017 ND-02 7 27 47 20 0 0 0 20 33 15
2014 ND 10 41 38 5 5 0 2 10 51 42
2014 ND-01 6 31 50 6 6 0 0 12 38 16
2014 ND-02 14 36 43 7 0 0 0 7 50 14
2011 ND 4 23 35 28 8 0 2 37 27 50
2011 ND-01 5 20 30 33 11 0 0 44 26 20
2011 ND-02 0 29 48 23 0 0 0 23 29 14
2008 ND 6 17 53 18 6 0 0 24 23 34
2008 ND-01 5 11 50 23 11 0 0 34 16 18

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 3 17 39 34 5 3 0 40 20 38
2017 ND-01 0 19 44 25 13 0 0 38 19 16
2017 ND-02 7 13 34 40 0 7 0 43 21 15
2014 ND 21 17 38 19 5 0 0 24 38 42
2014 ND-01 13 6 56 19 6 0 0 25 19 16
2014 ND-02 21 21 36 21 0 0 0 21 43 14
2011 ND 7 12 35 29 12 2 4 43 20 50
2011 ND-01 11 16 19 40 10 0 4 52 28 20
2011 ND-02 8 8 47 30 8 0 0 37 15 14
2008 ND 3 24 38 14 18 3 0 33 27 34
2008 ND-01 0 11 45 16 22 6 0 41 11 18

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 28 29 28 15 0 0 0 15 56 38
2017 ND-01 25 31 19 25 0 0 0 25 56 16
2017 ND-02 20 40 33 7 0 0 0 7 60 15
2014 ND 19 52 19 2 5 2 0 7 73 42
2014 ND-01 6 62 19 0 13 0 0 13 69 16
2014 ND-02 28 50 21 0 0 0 0 0 79 14
2011 ND 10 27 37 21 0 4 2 22 39 50
2011 ND-01 5 21 37 36 0 0 0 36 27 20
2011 ND-02 21 29 43 8 0 0 0 8 50 14
2008 ND 21 29 39 9 0 3 0 9 51 34
2008 ND-01 16 22 40 17 0 5 0 18 40 18

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 8 29 22 39 3 0 0 41 36 38
2017 ND-01 0 19 25 50 6 0 0 56 19 16
2017 ND-02 13 34 13 40 0 0 0 40 47 15
2014 ND 14 28 34 17 2 2 2 20 45 42
2014 ND-01 13 25 44 12 6 0 0 19 37 16
2014 ND-02 21 7 43 29 0 0 0 29 28 14
2011 ND 4 22 34 25 10 2 4 37 27 50
2011 ND-01 0 11 25 45 15 0 4 63 11 20
2011 ND-02 8 34 43 15 0 0 0 15 42 14
2008 ND 6 11 30 44 9 0 0 52 17 34
2008 ND-01 5 5 29 44 16 0 0 60 11 18

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 15 34 16 31 0 0 5 33 51 38
2017 ND-01 6 31 31 31 0 0 0 31 37 16
2017 ND-02 20 27 7 33 0 0 13 38 54 15
2014 ND 24 36 29 2 2 5 2 5 64 42
2014 ND-01 19 44 31 0 6 0 0 6 63 16
2014 ND-02 28 29 29 7 0 0 7 8 61 14
2011 ND 2 11 37 33 12 2 2 47 14 50
2011 ND-01 5 5 30 44 11 5 0 58 11 20
2011 ND-02 0 6 43 37 14 0 0 52 6 14
2008 ND 9 9 37 31 14 0 0 45 18 35
2008 ND-01 0 5 45 28 22 0 0 50 5 18

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 0 28 21 39 12 0 0 51 28 38
2017 ND-01 0 25 19 50 6 0 0 56 25 16
2017 ND-02 0 40 27 27 7 0 0 34 40 15
2014 ND 14 19 38 17 7 5 0 25 35 42
2014 ND-01 13 13 31 31 13 0 0 44 25 16
2014 ND-02 14 21 50 14 0 0 0 14 36 14
2011 ND 4 16 33 21 17 4 4 42 22 50
2011 ND-01 11 5 40 11 28 5 0 41 17 20
2011 ND-02 0 29 27 31 13 0 0 44 29 14
2008 ND 6 17 38 17 18 0 3 37 24 34
2008 ND-01 0 5 55 11 22 0 6 35 6 18

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 16 25 36 18 3 3 0 21 42 38
2017 ND-01 25 25 38 12 0 0 0 12 50 16
2017 ND-02 13 20 33 20 7 6 0 29 36 15
2014 ND 19 33 38 2 5 2 0 7 53 42
2014 ND-01 13 31 38 6 13 0 0 19 44 16
2014 ND-02 21 28 50 0 0 0 0 0 50 14
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 60 10 9 10 8 0 3 72 18 38
2017 ND-01 75 6 13 6 0 0 0 81 6 16
2017 ND-02 67 13 0 7 13 0 0 80 20 15
2014 ND 67 14 12 2 5 0 0 81 7 42
2014 ND-01 88 0 12 0 0 0 0 88 0 16
2014 ND-02 72 14 0 0 14 0 0 86 14 14
2011 ND 79 6 2 6 3 0 4 89 9 50
2011 ND-01 86 0 4 4 0 0 5 91 4 20
2011 ND-02 87 8 0 0 6 0 0 94 6 14
2008 ND 78 5 3 8 6 0 0 83 14 35
2008 ND-01 84 0 0 11 5 0 0 84 16 18

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 23 34 20 10 5 3 5 62 17 38
2017 ND-01 31 37 19 6 0 6 0 73 7 16
2017 ND-02 13 33 20 13 13 0 7 50 28 15
2014 ND 17 48 9 7 10 7 2 71 18 42
2014 ND-01 31 50 0 0 6 6 6 93 7 16
2014 ND-02 7 50 14 14 14 0 0 57 29 14

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 39 36 12 5 3 3 3 79 8 38
2017 ND-01 56 37 6 0 0 0 0 94 0 16
2017 ND-02 27 40 13 6 7 7 0 72 14 15
2014 ND 48 33 7 2 10 0 0 81 12 42
2014 ND-01 50 37 6 0 6 0 0 88 6 16
2014 ND-02 50 28 7 0 14 0 0 79 14 14

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 39 39 10 7 0 3 3 82 7 38
2017 ND-01 62 19 13 6 0 0 0 81 6 16
2017 ND-02 20 60 13 0 0 7 0 86 0 15
2014 ND 26 40 7 12 5 5 5 74 18 42
2014 ND-01 37 31 0 13 6 6 6 78 22 16
2014 ND-02 14 43 14 14 0 7 7 67 17 14
2011 ND 46 38 6 3 2 4 0 88 5 50
2011 ND-01 49 45 0 0 0 5 0 100 0 20
2011 ND-02 55 37 8 0 0 0 0 92 0 14
2008 ND 40 46 5 6 0 3 0 88 6 35
2008 ND-01 45 45 5 0 0 5 0 94 0 18

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 36 23 15 10 3 10 3 68 15 38
2017 ND-01 56 6 6 19 0 13 0 71 21 16
2017 ND-02 20 33 20 7 7 13 0 61 16 15
2014 ND 31 21 14 14 5 9 5 61 22 42
2014 ND-01 44 25 6 6 6 12 0 79 14 16
2014 ND-02 21 14 21 29 0 7 7 42 33 14
2011 ND 48 35 4 6 2 4 2 88 8 50
2011 ND-01 49 45 0 0 0 5 0 100 0 20
2011 ND-02 61 31 0 8 0 0 0 92 8 14
2008 ND 48 26 12 6 3 6 0 79 9 35
2008 ND-01 50 17 11 5 5 11 0 76 12 18

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 16 10 21 15 5 28 5 39 30 38
2017 ND-01 19 13 19 12 0 31 6 50 20 16
2017 ND-02 13 7 20 13 13 33 0 30 40 15
2014 ND 10 21 14 21 14 16 2 38 44 42
2014 ND-01 13 25 6 19 13 25 0 50 42 16
2014 ND-02 0 21 21 36 14 0 7 23 54 14

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 49 38 3 8 0 0 3 90 8 38
2017 ND-01 56 38 0 6 0 0 0 94 6 16
2017 ND-02 47 40 7 6 0 0 0 87 6 15
2014 ND 45 31 14 5 5 0 0 76 10 42
2014 ND-01 63 19 19 0 0 0 0 81 0 16
2014 ND-02 36 36 14 0 14 0 0 71 14 14
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 47 26 15 10 0 0 3 75 10 38
2017 ND-01 56 31 6 6 0 0 0 88 6 16
2017 ND-02 47 27 13 13 0 0 0 74 13 15
2014 ND 43 28 19 7 2 0 0 72 10 42
2014 ND-01 50 44 0 6 0 0 0 94 6 16
2014 ND-02 57 14 21 7 0 0 0 72 7 14
2011 ND 47 43 7 0 3 0 0 90 3 50
2011 ND-01 60 36 4 0 0 0 0 96 0 20
2011 ND-02 42 53 6 0 0 0 0 94 0 14
2008 ND 43 39 3 9 6 0 0 82 15 35
2008 ND-01 39 44 0 12 5 0 0 83 17 18

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 49 26 15 5 0 3 3 79 5 38
2017 ND-01 63 37 0 0 0 0 0 100 0 16
2017 ND-02 40 26 13 13 0 6 0 71 14 15
2014 ND 50 17 10 17 7 0 0 67 24 42
2014 ND-01 56 25 0 19 0 0 0 81 19 16
2014 ND-02 50 7 21 14 7 0 0 57 21 14
2011 ND 61 32 5 0 2 0 0 93 2 50
2011 ND-01 80 20 0 0 0 0 0 100 0 20
2011 ND-02 57 43 0 0 0 0 0 100 0 14
2008 ND 54 32 2 8 3 0 0 86 12 35
2008 ND-01 60 29 0 11 0 0 0 89 11 18

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 44 36 7 8 3 0 3 82 10 38
2017 ND-01 57 37 0 6 0 0 0 94 6 16
2017 ND-02 34 53 0 7 6 0 0 87 13 15
2014 ND 48 29 5 10 9 0 0 76 19 42
2014 ND-01 44 44 0 12 0 0 0 88 12 16
2014 ND-02 64 14 0 7 14 0 0 79 21 14
2011 ND 57 34 6 2 2 0 0 91 3 50
2011 ND-01 64 31 5 0 0 0 0 95 0 20
2011 ND-02 66 34 0 0 0 0 0 100 0 14
2008 ND 51 29 3 14 3 0 0 80 17 35
2008 ND-01 49 29 5 16 0 0 0 78 16 18

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 75 12 3 3 5 0 3 89 8 38
2017 ND-01 87 6 6 0 0 0 0 94 0 16
2017 ND-02 80 7 0 7 6 0 0 87 13 15
2014 ND 81 14 0 5 0 0 0 95 5 42
2014 ND-01 94 6 0 0 0 0 0 100 0 16
2014 ND-02 79 14 0 7 0 0 0 93 7 14
2011 ND 85 8 2 2 3 0 0 92 6 50
2011 ND-01 95 5 0 0 0 0 0 100 0 20
2011 ND-02 94 0 0 0 6 0 0 94 6 14
2008 ND 91 3 3 0 3 0 0 94 3 35
2008 ND-01 94 6 0 0 0 0 0 100 0 18

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 54 18 5 15 5 3 0 74 20 38
2017 ND-01 69 6 6 6 6 6 0 80 13 16
2017 ND-02 47 26 7 13 6 0 0 73 20 15
2014 ND 60 24 2 0 9 0 5 88 10 42
2014 ND-01 69 31 0 0 0 0 0 100 0 16
2014 ND-02 64 21 7 0 7 0 0 86 7 14
2011 ND 61 21 8 2 2 4 2 87 4 49
2011 ND-01 72 9 5 5 4 0 4 85 10 20
2011 ND-02 66 20 14 0 0 0 0 86 0 14

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 64 13 5 8 3 5 3 83 11 38
2017 ND-01 81 6 6 0 0 6 0 93 0 16
2017 ND-02 54 13 7 13 7 6 0 72 21 15

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 65 22 3 5 0 3 3 92 5 38
2017 ND-01 81 19 0 0 0 0 0 100 0 16
2017 ND-02 60 20 6 7 0 6 0 86 7 15

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 55 28 8 5 3 0 3 84 8 38
2017 ND-01 62 31 6 0 0 0 0 94 0 16
2017 ND-02 54 20 13 7 7 0 0 74 13 15
2014 ND 50 26 7 7 9 0 0 76 17 42
2014 ND-01 56 37 0 6 0 0 0 94 6 16
2014 ND-02 57 14 7 7 14 0 0 72 21 14
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 31 39 13 9 0 8 0 76 10 38
2017 ND-01 31 44 12 13 0 0 0 75 13 16
2017 ND-02 27 40 20 0 0 13 0 77 0 15
2014 ND 29 21 22 12 5 12 0 57 19 42
2014 ND-01 44 13 13 13 0 19 0 69 15 16
2014 ND-02 21 21 43 7 0 7 0 46 8 14
2011 ND 36 42 8 2 3 9 0 85 6 50
2011 ND-01 40 44 5 0 0 11 0 94 0 20
2011 ND-02 34 51 0 8 0 8 0 92 8 14

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 21 46 18 12 0 3 0 69 12 38
2017 ND-01 19 50 25 6 0 0 0 69 6 16
2017 ND-02 20 53 13 13 0 0 0 73 13 15
2014 ND 19 28 21 12 14 5 0 50 28 42
2014 ND-01 25 31 25 6 6 6 0 60 13 16
2014 ND-02 14 21 28 14 14 7 0 39 31 14
2011 ND 32 42 18 4 2 2 0 76 5 50
2011 ND-01 35 55 11 0 0 0 0 89 0 20
2011 ND-02 28 43 21 8 0 0 0 71 8 14
2008 ND 40 37 8 12 0 3 0 79 13 35
2008 ND-01 49 33 5 6 0 5 0 88 7 18

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 13 41 26 12 0 8 0 59 13 38
2017 ND-01 13 50 31 6 0 0 0 62 6 16
2017 ND-02 13 33 33 7 0 13 0 54 8 15
2014 ND 10 26 19 17 17 12 0 41 38 42
2014 ND-01 25 19 25 6 13 13 0 50 21 16
2014 ND-02 0 21 14 36 14 14 0 25 58 14
2011 ND 18 51 17 8 2 5 0 72 10 49
2011 ND-01 20 51 15 9 0 5 0 75 10 20
2011 ND-02 6 63 23 8 0 0 0 69 8 14
2008 ND 12 51 19 15 3 0 0 63 18 35
2008 ND-01 22 44 16 12 5 0 0 67 17 18

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 21 34 15 15 0 15 0 64 17 38
2017 ND-01 25 44 19 0 0 12 0 79 0 16
2017 ND-02 20 20 20 20 0 20 0 50 25 15
2014 ND 14 29 19 12 14 12 0 49 30 42
2014 ND-01 31 25 19 0 6 19 0 69 8 16
2014 ND-02 0 29 14 28 14 14 0 33 50 14
2011 ND 16 47 21 6 2 8 0 69 9 49
2011 ND-01 20 40 21 4 0 15 0 70 5 20
2011 ND-02 13 51 21 15 0 0 0 64 15 14
2008 ND 15 50 9 18 3 6 0 68 22 34
2008 ND-01 24 35 11 24 0 6 0 63 25 17

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 13 39 21 20 5 3 0 53 25 38
2017 ND-01 6 44 25 19 6 0 0 50 25 16
2017 ND-02 20 33 27 13 7 0 0 53 20 15
2014 ND 12 33 19 14 17 5 0 47 33 42
2014 ND-01 13 31 19 19 13 6 0 47 33 16
2014 ND-02 21 14 28 14 14 7 0 39 31 14
2011 ND 19 45 19 15 0 2 0 66 15 49
2011 ND-01 24 40 16 20 0 0 0 64 20 20
2011 ND-02 13 51 21 15 0 0 0 64 15 14
2008 ND 21 39 8 23 9 0 0 60 32 35
2008 ND-01 22 28 11 28 11 0 0 50 39 18
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 18 59 18 0 3 3 0 79 3 38
2017 ND-01 6 75 13 0 6 0 0 81 6 16
2017 ND-02 27 47 27 0 0 0 0 73 0 15
2014 ND 22 50 12 12 5 0 0 71 17 42
2014 ND-01 25 50 0 19 6 0 0 75 25 16
2014 ND-02 21 50 14 7 7 0 0 72 14 14
2011 ND 37 49 7 4 3 0 0 86 8 50
2011 ND-01 39 36 16 5 4 0 0 75 9 20
2011 ND-02 20 73 0 8 0 0 0 92 8 14

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 41 42 9 0 0 8 0 90 0 38
2017 ND-01 37 56 6 0 0 0 0 94 0 16
2017 ND-02 47 34 7 0 0 13 0 92 0 15
2014 ND 31 40 7 17 0 5 0 75 18 42
2014 ND-01 38 44 6 6 0 6 0 87 7 16
2014 ND-02 21 43 7 29 0 0 0 64 29 14
2011 ND 45 35 2 8 0 10 0 89 9 50
2011 ND-01 59 32 0 9 0 0 0 91 9 20
2011 ND-02 43 29 0 8 0 21 0 90 10 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 44 38 3 8 0 8 0 89 8 38
2017 ND-01 38 38 0 18 0 6 0 80 20 16
2017 ND-02 47 40 7 0 0 6 0 93 0 15
2014 ND 26 38 9 12 10 2 2 68 22 42
2014 ND-01 44 31 6 6 13 0 0 75 19 16
2014 ND-02 21 36 14 14 7 7 0 61 23 14
2011 ND 34 32 16 12 0 6 0 70 13 50
2011 ND-01 49 27 4 16 0 4 0 79 17 20
2011 ND-02 21 34 37 8 0 0 0 55 8 14
2008 ND 29 41 3 16 6 6 0 74 22 35
2008 ND-01 39 27 0 18 11 5 0 69 31 18

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 26 33 21 13 0 8 0 64 14 38
2017 ND-01 19 38 13 19 0 12 0 64 21 16
2017 ND-02 34 26 33 7 0 0 0 60 7 15
2014 ND 17 29 24 19 5 5 2 49 26 42
2014 ND-01 25 44 12 19 0 0 0 69 19 16
2014 ND-02 14 29 28 14 7 7 0 46 23 14
2011 ND 14 51 14 8 5 8 0 71 14 50
2011 ND-01 25 37 21 8 4 4 0 65 13 20
2011 ND-02 8 71 6 15 0 0 0 79 15 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 15 21 25 13 8 18 0 44 25 38
2017 ND-01 19 31 25 6 6 13 0 58 14 16
2017 ND-02 6 7 27 20 13 27 0 18 46 15
2014 ND 14 19 21 2 24 12 7 41 32 42
2014 ND-01 31 25 25 0 6 6 6 65 7 16
2014 ND-02 0 14 21 7 36 14 7 18 54 14
2011 ND 18 38 10 6 4 17 7 73 14 50
2011 ND-01 29 27 9 4 5 20 5 75 12 20
2011 ND-02 14 41 14 0 8 15 8 71 10 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 52 15 9 8 5 5 5 75 14 38
2017 ND-01 56 13 13 6 0 6 6 78 7 16
2017 ND-02 67 13 0 7 6 0 7 86 14 15
2014 ND 62 21 2 7 5 0 2 86 12 42
2014 ND-01 69 19 0 6 0 0 6 93 7 16
2014 ND-02 64 21 0 0 14 0 0 86 14 14

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 67 15 7 3 0 5 3 90 3 38
2017 ND-01 81 19 0 0 0 0 0 100 0 16
2017 ND-02 67 13 0 7 0 7 7 92 8 15
2014 ND 79 12 5 0 0 0 5 95 0 42
2014 ND-01 94 6 0 0 0 0 0 100 0 16
2014 ND-02 79 14 7 0 0 0 0 93 0 14
2011 ND 80 16 2 0 0 0 2 98 0 50
2011 ND-01 85 15 0 0 0 0 0 100 0 20
2011 ND-02 85 15 0 0 0 0 0 100 0 14
2008 ND 86 11 3 0 0 0 0 97 0 35
2008 ND-01 84 11 5 0 0 0 0 95 0 18

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 16 43 16 16 5 5 0 62 22 38
2017 ND-01 19 37 25 13 6 0 0 56 19 16
2017 ND-02 13 46 13 13 7 7 0 64 22 15
2014 ND 17 26 17 24 12 5 0 45 37 42
2014 ND-01 19 19 19 25 12 6 0 40 40 16
2014 ND-02 14 43 14 21 7 0 0 57 29 14
2011 ND 37 48 10 2 3 0 0 85 5 50
2011 ND-01 56 35 10 0 0 0 0 90 0 20
2011 ND-02 28 65 6 0 0 0 0 94 0 14
2008 ND 52 30 9 6 3 0 0 82 9 35
2008 ND-01 49 33 5 12 0 0 0 83 12 18

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 10 49 16 4 10 8 3 66 16 38
2017 ND-01 13 50 31 0 6 0 0 63 6 16
2017 ND-02 13 47 7 0 20 13 0 69 23 15
2014 ND 12 24 5 31 19 5 5 39 55 42
2014 ND-01 19 19 6 37 13 6 0 40 53 16
2014 ND-02 7 14 7 36 29 0 7 23 69 14
2011 ND 19 46 10 12 5 2 6 70 19 50
2011 ND-01 31 39 9 15 5 0 0 70 20 20
2011 ND-02 0 66 0 21 6 0 8 72 28 14
2008 ND 26 39 9 12 11 0 3 67 24 35
2008 ND-01 27 33 12 11 11 0 6 64 23 18

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 29 30 23 8 3 8 0 64 11 38
2017 ND-01 25 25 44 0 6 0 0 50 6 16
2017 ND-02 34 33 13 7 0 13 0 77 8 15

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 34 59 3 0 0 5 0 97 0 38
2017 ND-01 37 56 6 0 0 0 0 94 0 16
2017 ND-02 27 67 0 0 0 7 0 100 0 15
2014 ND 40 38 10 7 0 5 0 82 8 42
2014 ND-01 50 37 13 0 0 0 0 87 0 16
2014 ND-02 28 43 7 14 0 7 0 77 15 14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 29 57 9 3 0 3 0 88 3 38
2017 ND-01 31 56 13 0 0 0 0 87 0 16
2017 ND-02 27 66 0 7 0 0 0 93 7 15
2014 ND 31 40 14 5 7 2 0 73 12 42
2014 ND-01 44 50 0 0 6 0 0 94 6 16
2014 ND-02 21 36 29 7 7 0 0 57 14 14
2011 ND 40 54 2 4 0 0 0 94 4 49
2011 ND-01 40 60 0 0 0 0 0 100 0 20
2011 ND-02 14 78 0 8 0 0 0 92 8 14

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 44 51 0 3 0 3 0 97 3 38
2017 ND-01 50 50 0 0 0 0 0 100 0 16
2017 ND-02 40 53 0 7 0 0 0 93 7 15
2014 ND 45 33 5 7 10 0 0 79 17 42
2014 ND-01 63 31 0 0 6 0 0 94 6 16
2014 ND-02 36 36 7 7 14 0 0 71 21 14
2011 ND 63 37 0 0 0 0 0 100 0 49
2011 ND-01 53 47 0 0 0 0 0 100 0 20
2011 ND-02 78 22 0 0 0 0 0 100 0 14
2008 ND 49 39 3 6 3 0 0 88 9 35
2008 ND-01 60 28 0 12 0 0 0 88 12 18

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 41 41 10 5 0 3 0 84 5 38
2017 ND-01 44 31 25 0 0 0 0 75 0 16
2017 ND-02 40 47 0 13 0 0 0 87 13 15
2014 ND 26 33 14 12 12 2 0 61 24 42
2014 ND-01 31 37 19 6 6 0 0 69 13 16
2014 ND-02 21 36 7 14 14 7 0 61 31 14
2011 ND 47 36 9 8 0 0 0 83 8 50
2011 ND-01 51 29 15 5 0 0 0 80 5 20
2011 ND-02 40 52 0 8 0 0 0 92 8 14

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 32 52 8 5 0 3 0 86 5 37
2017 ND-01 33 53 13 0 0 0 0 87 0 15
2017 ND-02 27 60 7 7 0 0 0 87 7 15
2014 ND 29 28 17 17 10 0 0 57 26 42
2014 ND-01 31 31 25 6 6 0 0 62 13 16
2014 ND-02 29 28 7 21 14 0 0 57 36 14
2011 ND 51 30 9 8 2 0 0 82 9 50
2011 ND-01 51 28 16 5 0 0 0 79 5 20
2011 ND-02 57 27 8 8 0 0 0 85 8 14
2008 ND 54 31 3 6 6 0 0 85 12 35
2008 ND-01 49 33 5 6 5 0 0 83 12 18

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 34 30 21 3 3 10 0 71 6 38
2017 ND-01 25 25 37 0 6 6 0 54 6 16
2017 ND-02 47 27 13 0 0 13 0 85 0 15
2014 ND 29 24 19 14 10 2 2 55 25 42
2014 ND-01 31 38 18 6 6 0 0 69 13 16
2014 ND-02 29 28 14 7 21 0 0 57 29 14
2011 ND 49 23 16 7 3 0 2 73 11 50
2011 ND-01 51 16 25 8 0 0 0 67 8 20
2011 ND-02 48 30 8 8 0 0 6 83 8 14
2008 ND 40 31 5 9 9 6 0 75 19 35
2008 ND-01 33 39 0 12 11 5 0 76 24 18
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 ND 19 48 33 37
2017 ND-01 20 60 20 15
2017 ND-02 20 40 40 15
2014 ND 14 43 43 42
2014 ND-01 13 44 44 16
2014 ND-02 21 43 36 14
2011 ND 12 61 27 50
2011 ND-01 9 49 41 20
2011 ND-02 15 64 21 14
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 10 18 12 0 0 39 21 70 0 38
2017 ND-01 12 25 0 0 0 38 25 100 0 16
2017 ND-02 0 20 13 0 0 53 13 60 0 15
2014 ND 7 12 7 2 12 36 24 47 35 42
2014 ND-01 6 13 0 0 6 37 37 75 25 16
2014 ND-02 7 14 7 7 14 36 14 43 43 14

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 28 26 25 0 0 16 5 69 0 38
2017 ND-01 19 38 25 0 0 13 6 69 0 16
2017 ND-02 40 20 20 0 0 20 0 75 0 15
2014 ND 19 21 21 7 10 19 2 51 21 42
2014 ND-01 25 19 13 0 6 37 0 70 10 16
2014 ND-02 7 36 29 7 14 7 0 46 23 14
2011 ND 34 43 17 0 2 2 2 81 2 50
2011 ND-01 55 25 20 0 0 0 0 80 0 20
2011 ND-02 13 56 15 0 0 8 8 82 0 14
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 21 59 5 8 3 3 3 84 11 38
2017 ND-01 19 56 12 6 6 0 0 75 13 16
2017 ND-02 20 67 0 7 0 6 0 93 7 15
2014 ND 21 52 12 12 2 0 0 74 14 42
2014 ND-01 13 63 0 19 6 0 0 75 25 16
2014 ND-02 21 57 14 7 0 0 0 79 7 14
2011 ND 23 60 7 4 0 2 3 88 4 50
2011 ND-01 29 58 4 9 0 0 0 86 9 20
2011 ND-02 8 79 13 0 0 0 0 87 0 14
2008 ND 27 55 3 9 3 0 3 85 12 35
2008 ND-01 22 56 0 17 5 0 0 78 22 18

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 8 26 22 5 3 29 8 53 12 38
2017 ND-01 6 31 19 6 6 31 0 55 18 16
2017 ND-02 0 27 13 7 0 40 13 57 14 15
2014 ND 7 12 17 5 12 33 14 36 32 42
2014 ND-01 6 13 12 0 6 44 19 50 17 16
2014 ND-02 0 14 29 14 14 21 7 20 40 14
2011 ND 11 22 21 9 4 22 10 49 19 50
2011 ND-01 14 5 21 13 5 35 5 33 31 20
2011 ND-02 0 35 31 13 0 13 8 44 17 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 37 29 10 0 0 21 3 87 0 37
2017 ND-01 44 25 6 0 0 25 0 92 0 16
2017 ND-02 29 43 0 0 0 28 0 100 0 14
2014 ND 33 33 7 2 5 14 5 83 9 42
2014 ND-01 31 44 0 0 0 25 0 100 0 16
2014 ND-02 36 43 14 0 0 7 0 85 0 14
2011 ND 48 32 6 2 0 9 3 92 2 50
2011 ND-01 55 35 0 0 0 11 0 100 0 20
2011 ND-02 44 35 13 0 0 8 0 86 0 14
2008 ND 33 35 8 6 6 8 3 77 14 35
2008 ND-01 39 33 11 6 0 11 0 81 7 18

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 31 31 12 0 0 23 3 84 0 38
2017 ND-01 31 25 12 0 0 31 0 82 0 16
2017 ND-02 27 40 7 0 0 27 0 91 0 15
2014 ND 24 29 10 2 5 29 2 76 10 42
2014 ND-01 19 25 0 0 6 50 0 87 13 16
2014 ND-02 29 43 14 0 0 14 0 83 0 14
2011 ND 40 22 10 2 2 20 3 81 6 49
2011 ND-01 49 24 0 0 5 21 0 93 7 20
2011 ND-02 23 29 14 8 0 25 0 70 11 13
2008 ND 57 11 14 6 3 8 0 75 10 35
2008 ND-01 61 11 11 6 0 11 0 81 7 18
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 ND-02 0 100 15
2014 ND-01 0 100 16
2014 ND-02 0 100 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 10 16 17 0 3 39 15 57 6 38
2017 ND-01 12 13 0 0 6 50 19 80 20 16
2017 ND-02 0 13 33 0 0 47 7 29 0 15
2014 ND 12 12 10 0 2 57 7 67 7 42
2014 ND-01 13 13 13 0 0 50 12 67 0 16
2014 ND-02 7 7 14 0 0 64 7 50 0 14

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 26 34 20 0 3 16 3 73 3 38
2017 ND-01 31 38 13 0 6 13 0 79 7 16
2017 ND-02 20 33 27 0 0 20 0 67 0 15
2014 ND 21 21 17 5 2 33 0 64 11 42
2014 ND-01 31 13 6 6 0 44 0 78 11 16
2014 ND-02 7 36 29 7 0 21 0 54 9 14
2011 ND 42 46 6 0 2 2 2 92 2 50
2011 ND-01 44 51 0 0 0 5 0 100 0 20
2011 ND-02 26 58 8 0 0 0 8 92 0 14
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 21 25 23 15 13 0 3 47 29 38
2017 ND-01 25 25 25 19 6 0 0 50 25 16
2017 ND-02 13 20 27 20 13 0 7 36 35 15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 8 34 23 26 10 0 0 41 36 38
2017 ND-01 6 44 25 18 6 0 0 50 25 16
2017 ND-02 13 33 13 27 13 0 0 47 40 15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 12 49 21 13 5 0 0 61 18 38
2017 ND-01 19 62 6 6 6 0 0 81 12 16
2017 ND-02 0 53 27 13 7 0 0 53 20 15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 10 21 30 18 15 0 5 33 35 38
2017 ND-01 13 38 13 19 12 0 6 54 33 16
2017 ND-02 13 6 47 7 20 0 7 21 29 15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 18 26 16 21 10 0 9 49 34 38
2017 ND-01 25 31 25 6 12 0 0 56 18 16
2017 ND-02 13 26 13 27 13 0 7 43 43 15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 15 37 32 13 3 0 0 52 16 37
2017 ND-01 0 57 31 6 6 0 0 57 12 16
2017 ND-02 14 36 36 14 0 0 0 50 14 14

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 26 29 27 8 5 0 5 58 14 37
2017 ND-01 19 44 25 6 6 0 0 62 12 16
2017 ND-02 29 21 29 7 7 0 7 54 15 14

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 8 37 34 8 8 0 5 48 17 37
2017 ND-01 6 56 38 0 0 0 0 62 0 16
2017 ND-02 7 36 29 7 14 0 7 46 23 14

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 3 48 34 11 5 0 0 51 16 37
2017 ND-01 6 44 31 13 6 0 0 50 19 16
2017 ND-02 0 65 14 14 7 0 0 65 21 14

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 23 34 24 16 3 0 0 57 19 37
2017 ND-01 13 31 38 13 6 0 0 44 19 16
2017 ND-02 7 57 14 22 0 0 0 64 22 14

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 36 46 10 8 0 0 0 82 8 38
2017 ND-01 44 38 19 0 0 0 0 81 0 16
2017 ND-02 26 47 7 20 0 0 0 73 20 15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 74 18 3 0 0 0 5 97 0 38
2017 ND-01 81 12 0 0 0 0 6 100 0 16
2017 ND-02 60 27 6 0 0 0 7 93 0 15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 59 29 10 0 0 0 3 90 0 38
2017 ND-01 75 25 0 0 0 0 0 100 0 16
2017 ND-02 40 40 13 0 0 0 7 86 0 15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 56 29 8 5 3 0 0 85 8 38
2017 ND-01 63 31 6 0 0 0 0 94 0 16
2017 ND-02 34 40 13 7 6 0 0 74 13 15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 56 0 5 0 0 0 39 92 0 38
2017 ND-01 50 0 0 0 0 0 50 100 0 16
2017 ND-02 53 0 0 0 0 0 47 100 0 15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 71 16 5 3 0 0 5 92 3 38
2017 ND-01 62 25 6 6 0 0 0 88 6 16
2017 ND-02 80 7 0 0 0 0 13 100 0 15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 51 18 13 5 13 0 0 69 18 38
2017 ND-01 38 19 19 12 12 0 0 56 25 16
2017 ND-02 53 20 13 0 13 0 0 73 13 15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 59 34 5 0 0 0 3 95 0 38
2017 ND-01 56 44 0 0 0 0 0 100 0 16
2017 ND-02 53 33 7 0 0 0 7 93 0 15

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 5 41 41 13 0 0 0 46 13 38
2017 ND-01 6 50 37 6 0 0 0 57 6 16
2017 ND-02 6 34 47 13 0 0 0 40 13 15

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 3 21 44 25 8 0 0 33 23 38
2017 ND-01 6 19 44 19 13 0 0 31 25 16
2017 ND-02 0 13 47 33 7 0 0 40 13 15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 16 49 17 13 3 0 3 67 16 38
2017 ND-01 13 50 12 19 6 0 0 63 25 16
2017 ND-02 20 53 13 13 0 0 0 73 13 15

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 16 45 11 20 5 0 3 63 26 37
2017 ND-01 13 50 19 12 6 0 0 63 18 16
2017 ND-02 21 50 7 14 7 0 0 71 21 14
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 ND 21 79 38
2014 ND 19 81 42
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 23 26 20 15 13 3 0 24 76 38
2017 ND-01 19 31 25 12 13 0 0 19 81 16
2017 ND-02 13 27 13 27 13 7 0 14 86 15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 ND 30 28
2017 ND-01 30 13
2017 ND-02 17 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 ND 24 28
2017 ND-01 16 13
2017 ND-02 33 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 ND 17 28
2017 ND-01 16 13
2017 ND-02 16 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 ND 28 28
2017 ND-01 23 13
2017 ND-02 25 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 ND 4 28
2017 ND-01 8 13
2017 ND-02 0 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 ND 53 28
2017 ND-01 54 13
2017 ND-02 67 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 ND 4 40 19 15 7 15 26
2017 ND-01 0 50 17 8 0 25 12
2017 ND-02 9 28 27 9 18 9 11

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 14 23 10 14 31 0 7 40 49 28
2017 ND-01 8 23 0 23 39 0 8 33 67 13
2017 ND-02 25 17 17 8 25 0 8 45 37 12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 ND 4 13 11 14 59 0 0 16 73 28
2017 ND-01 0 8 16 15 61 0 0 8 77 13
2017 ND-02 8 8 8 17 58 0 0 17 75 12
Date modified: