2017 Public Service Employee Survey Results for the Public Service by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 32 46 4 12 5 0 0 78 18 119274
2017 First official language - French 33 48 6 9 3 0 0 82 12 54419
2014 First official language - English 31 46 5 13 5 0 0 77 18 123244
2014 First official language - French 33 48 7 9 3 0 0 81 12 56772
2011 First official language - English 33 47 4 11 4 0 0 81 15 134852
2011 First official language - French 40 44 6 8 2 0 0 85 10 62304
2008 First official language - English 34 47 4 11 4 0 0 81 15 112176
2008 First official language - French 41 45 6 7 2 0 0 85 9 51387

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 76 16 3 1 1 1 1 94 2 118984
2017 First official language - French 51 35 6 5 2 1 0 86 7 54342
2014 First official language - English 76 17 3 1 1 1 1 94 2 123234
2014 First official language - French 50 35 6 6 2 1 0 86 8 56755
2011 First official language - English 78 15 3 1 1 1 1 95 2 134831
2011 First official language - French 55 30 6 6 2 1 0 86 8 62293
2008 First official language - English 78 16 2 1 1 0 1 95 2 112067
2008 First official language - French 54 31 6 6 3 0 0 85 9 51314

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 77 15 3 2 1 0 2 94 3 119194
2017 First official language - French 39 29 10 14 7 0 1 69 21 54379
2014 First official language - English 75 16 3 2 1 0 2 93 3 123192
2014 First official language - French 38 30 10 14 8 0 1 68 22 56742
2011 First official language - English 77 15 3 2 1 0 2 94 3 134785
2011 First official language - French 42 26 9 15 8 0 1 69 22 62257
2008 First official language - English 78 15 3 2 1 0 1 94 3 112097
2008 First official language - French 41 26 9 15 8 0 1 68 23 51345

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 41 34 6 12 7 0 0 75 19 119140
2017 First official language - French 36 39 9 10 5 0 0 76 15 54390
2014 First official language - English 41 33 7 11 7 0 0 75 19 123178
2014 First official language - French 37 39 9 10 5 0 0 76 15 56725
2011 First official language - English 40 36 7 10 6 0 0 76 17 134541
2011 First official language - French 39 39 9 8 4 0 0 78 13 62177

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 26 39 10 16 9 0 0 65 25 119195
2017 First official language - French 27 42 14 11 5 0 0 69 17 54385
2014 First official language - English 23 38 11 17 10 0 0 62 27 123213
2014 First official language - French 25 41 15 12 6 0 0 66 19 56738
2011 First official language - English 27 41 11 13 7 0 1 68 21 134760
2011 First official language - French 28 41 14 10 4 0 1 70 15 62243
2008 First official language - English 24 42 12 14 8 0 1 67 22 112195
2008 First official language - French 27 42 15 11 4 0 1 70 15 51382

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 43 37 10 6 4 0 0 80 10 119101
2017 First official language - French 37 42 11 6 3 0 0 80 9 54373
2014 First official language - English 40 38 11 7 4 0 0 78 11 123255
2014 First official language - French 35 42 13 7 3 0 0 77 10 56768
2011 First official language - English 43 36 10 6 4 0 0 79 10 134747
2011 First official language - French 41 38 11 6 3 0 0 79 9 62210
2008 First official language - English 38 40 10 7 4 0 0 79 11 112216
2008 First official language - French 37 42 12 6 3 0 0 79 9 51382

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 49 35 7 6 3 0 0 84 9 119018
2017 First official language - French 43 41 9 5 3 0 0 83 8 54331
2014 First official language - English 46 37 7 6 4 0 0 83 10 123194
2014 First official language - French 41 41 9 6 3 0 0 81 9 56738
2011 First official language - English 47 38 7 5 3 0 0 85 8 134787
2011 First official language - French 42 41 8 6 3 0 0 83 8 62275
2008 First official language - English 44 41 7 5 3 0 0 85 8 112240
2008 First official language - French 41 43 8 5 3 0 0 84 8 51403

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 45 35 8 8 4 0 0 81 12 118829
2017 First official language - French 43 42 8 5 2 0 0 84 7 54266
2014 First official language - English 43 36 9 8 4 0 0 79 12 123155
2014 First official language - French 39 42 10 6 2 0 0 82 8 56727

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 42 32 10 9 7 0 0 74 16 119043
2017 First official language - French 39 36 12 7 4 0 1 76 12 54329
2014 First official language - English 38 33 11 10 7 0 0 71 18 123180
2014 First official language - French 34 36 15 8 5 0 1 71 14 56747
2011 First official language - English 39 36 10 9 6 0 0 75 15 134794
2011 First official language - French 36 37 14 8 4 1 2 74 12 62268

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 21 12 11 13 2 11 59 27 119019
2017 First official language - French 34 27 10 8 7 2 11 70 18 54327
2014 First official language - English 29 22 11 12 14 2 10 57 30 123220
2014 First official language - French 32 28 10 9 8 1 11 69 20 56749
2011 First official language - English 28 23 10 12 15 2 9 58 31 134768
2011 First official language - French 36 25 9 9 8 1 11 70 20 62263
2008 First official language - English 32 24 9 12 14 2 8 61 29 112140
2008 First official language - French 39 26 8 9 7 1 10 72 18 51348

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 43 10 8 6 0 0 76 14 119174
2017 First official language - French 32 46 12 6 3 0 0 78 10 54387
2014 First official language - English 31 43 11 9 6 0 0 74 15 123261
2014 First official language - French 28 46 14 8 4 0 0 74 12 56768
2011 First official language - English 34 41 11 8 6 0 0 75 14 134708
2011 First official language - French 35 42 13 6 3 0 0 77 10 62202
2008 First official language - English 35 41 10 8 5 0 0 76 14 111464
2008 First official language - French 35 43 12 6 3 0 0 78 9 51246

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 25 34 14 14 12 0 0 60 26 119132
2017 First official language - French 25 37 19 12 7 0 0 63 19 54365
2014 First official language - English 21 34 16 16 13 0 0 56 28 123223
2014 First official language - French 22 37 20 14 8 0 0 58 21 56754
2011 First official language - English 21 37 15 15 12 0 0 58 27 134858
2011 First official language - French 22 38 20 13 7 0 0 60 20 62321

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 41 11 11 6 0 0 72 17 119083
2017 First official language - French 27 45 15 9 4 0 0 72 13 54360

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 42 38 9 6 4 0 0 81 10 119049
2017 First official language - French 35 44 12 5 3 0 0 80 8 54304
2014 First official language - English 40 38 11 6 4 1 0 79 10 123225
2014 First official language - French 33 44 13 6 3 1 0 78 8 56736
2011 First official language - English 38 41 10 6 4 1 0 80 10 134836
2011 First official language - French 35 44 13 6 2 1 0 79 8 62300
2008 First official language - English 43 38 9 5 4 1 0 82 9 112126
2008 First official language - French 40 42 11 5 2 1 0 82 7 51356

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 29 35 13 12 11 0 0 64 23 119026
2017 First official language - French 26 40 17 10 7 0 0 66 17 54331

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 54 32 8 3 2 0 0 87 5 118897
2017 First official language - French 46 40 9 3 1 0 0 86 4 54257
2014 First official language - English 61 27 7 3 2 0 0 88 4 123167
2014 First official language - French 53 34 9 2 1 0 0 88 3 56745
2011 First official language - English 59 29 7 3 1 0 0 89 4 134838
2011 First official language - French 54 35 8 2 1 0 0 89 3 62299

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 29 39 11 12 9 0 0 68 21 118765
2017 First official language - French 26 40 16 11 6 0 1 66 18 54207
2014 First official language - English 22 40 12 14 11 0 0 63 26 123248
2014 First official language - French 19 40 18 14 8 0 1 60 23 56761
2011 First official language - English 28 39 11 12 9 0 0 68 21 134743
2011 First official language - French 27 39 16 11 6 0 1 67 17 62247

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 33 34 14 11 8 0 0 67 19 118828
2017 First official language - French 30 37 17 10 6 0 0 67 16 54214
2014 First official language - English 28 35 15 12 10 0 0 63 22 123235
2014 First official language - French 25 37 18 11 7 0 0 63 18 56758

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 32 36 13 11 7 0 0 69 18 118827
2017 First official language - French 28 41 17 9 5 0 0 69 14 54209
2014 First official language - English 29 36 14 12 8 0 0 66 20 123207
2014 First official language - French 25 41 18 10 5 0 0 67 15 56749
2011 First official language - English 35 39 12 9 4 1 0 75 13 134649
2011 First official language - French 31 43 15 7 3 0 0 75 10 62215

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 41 38 10 6 4 0 0 79 10 118698
2017 First official language - French 37 43 12 5 3 0 0 81 8 54175
2014 First official language - English 41 38 11 6 4 0 0 79 10 123193
2014 First official language - French 36 44 12 5 3 0 0 80 8 56713
2011 First official language - English 41 40 9 6 3 0 0 82 9 134865
2011 First official language - French 41 43 9 5 2 0 0 84 7 62282
2008 First official language - English 42 41 8 6 3 0 0 83 9 112196
2008 First official language - French 41 44 9 4 2 0 0 85 6 51371

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 36 34 16 7 4 0 2 72 12 119227
2017 First official language - French 38 37 14 7 3 0 1 76 10 54401
2014 First official language - English 34 33 19 8 5 0 1 68 13 123269
2014 First official language - French 38 37 15 6 3 0 1 75 10 56762
2011 First official language - English 33 34 19 8 5 0 1 68 13 134806
2011 First official language - French 34 36 17 8 4 0 1 71 12 62292
2008 First official language - English 28 34 21 10 6 0 1 63 16 112163
2008 First official language - French 28 36 19 10 5 0 1 65 15 51377

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 12 23 36 17 9 1 3 27 36 118648
2017 First official language - French 10 28 34 16 8 1 3 25 39 54170
2014 First official language - English 12 26 36 16 7 1 2 24 39 122987
2014 First official language - French 11 32 34 15 5 1 2 21 44 56682
2011 First official language - English 12 26 35 16 7 1 2 24 39 134468
2011 First official language - French 11 31 33 16 6 1 3 23 43 62155
2008 First official language - English 12 27 36 17 6 1 2 24 39 111958
2008 First official language - French 11 33 33 15 5 1 2 21 46 51298

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 12 18 28 21 15 2 4 38 32 118314
2017 First official language - French 11 21 29 19 12 4 4 34 34 54063
2014 First official language - English 14 21 29 20 11 2 2 33 37 122893
2014 First official language - French 12 24 30 19 9 3 3 30 38 56628
2011 First official language - English 13 20 28 22 13 2 3 36 34 134326
2011 First official language - French 11 22 29 20 11 3 4 33 36 62100
2008 First official language - English 13 20 29 22 12 2 2 36 34 111752
2008 First official language - French 12 24 30 19 10 3 3 31 38 51239

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 16 21 29 17 10 2 4 29 40 118506
2017 First official language - French 19 27 28 13 7 2 4 21 49 54150
2014 First official language - English 20 24 28 16 8 2 3 25 46 122891
2014 First official language - French 22 29 26 11 6 2 3 18 54 56651
2011 First official language - English 18 23 29 17 9 2 4 27 43 134298
2011 First official language - French 20 28 27 12 6 2 4 20 51 62086
2008 First official language - English 17 23 30 18 8 2 3 27 41 111748
2008 First official language - French 17 28 29 14 6 2 4 22 48 51235

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 8 14 30 27 16 1 5 45 23 117913
2017 First official language - French 9 19 33 22 11 1 4 35 30 54055
2014 First official language - English 9 15 32 27 13 1 3 42 25 122565
2014 First official language - French 10 21 35 21 9 1 3 31 32 56538
2011 First official language - English 8 14 32 27 14 1 4 43 23 134141
2011 First official language - French 12 24 33 19 8 1 3 28 38 62008
2008 First official language - English 8 15 33 28 13 1 3 42 24 111701
2008 First official language - French 11 25 34 19 8 1 3 28 37 51218

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 17 21 27 17 12 2 4 31 40 118489
2017 First official language - French 16 24 27 17 11 2 5 29 42 54101
2014 First official language - English 21 24 27 15 9 1 3 25 47 122913
2014 First official language - French 20 28 27 14 8 1 3 22 50 56641
2011 First official language - English 19 23 28 16 10 1 3 27 44 134431
2011 First official language - French 17 26 27 16 9 1 4 26 45 62140
2008 First official language - English 17 23 28 18 10 1 3 29 42 111722
2008 First official language - French 15 26 28 17 9 1 4 28 43 51229

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 11 16 26 22 16 3 5 41 30 118461
2017 First official language - French 13 22 26 19 12 4 5 33 39 54168
2014 First official language - English 11 16 27 24 14 3 5 42 29 122820
2014 First official language - French 11 21 27 22 11 3 4 36 35 56636
2011 First official language - English 10 16 27 24 15 3 5 42 29 134188
2011 First official language - French 12 22 26 21 12 3 5 36 36 62084
2008 First official language - English 13 20 27 21 12 2 4 36 35 111851
2008 First official language - French 16 26 25 17 9 3 4 28 45 51267

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 17 22 30 15 10 2 4 26 41 118560
2017 First official language - French 14 24 33 14 8 3 4 24 41 54147
2014 First official language - English 19 23 30 14 8 2 3 24 45 122927
2014 First official language - French 15 26 33 14 7 3 3 22 43 56637
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 77 11 5 1 1 0 4 93 2 119184
2017 First official language - French 48 26 8 9 6 0 2 76 16 54368
2014 First official language - English 78 11 4 1 1 0 4 94 2 123250
2014 First official language - French 51 24 7 9 7 0 2 77 16 56785
2011 First official language - English 76 12 5 1 1 1 4 93 2 134677
2011 First official language - French 51 23 7 10 7 0 2 75 17 62261
2008 First official language - English 74 10 4 2 1 1 8 92 3 112152
2008 First official language - French 50 21 7 10 9 0 3 73 20 51370

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 27 29 15 11 10 4 3 61 23 119160
2017 First official language - French 22 34 17 10 7 5 5 62 18 54340
2014 First official language - English 30 31 14 11 9 3 3 65 20 123254
2014 First official language - French 24 34 18 10 7 4 4 63 18 56781

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 41 28 9 11 9 1 0 70 20 119143
2017 First official language - French 42 37 10 6 4 1 0 79 11 54346
2014 First official language - English 42 28 9 11 9 1 0 70 20 123239
2014 First official language - French 41 36 11 7 4 1 0 77 12 56768

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 28 32 12 15 10 2 1 62 25 119080
2017 First official language - French 29 41 15 9 4 1 1 72 13 54321
2014 First official language - English 25 36 12 16 8 2 1 63 25 123264
2014 First official language - French 25 44 15 9 4 1 1 71 14 56774
2011 First official language - English 25 35 12 16 9 2 1 62 26 134871
2011 First official language - French 28 42 14 10 4 2 1 71 14 62321
2008 First official language - English 26 35 11 15 9 2 1 63 25 112206
2008 First official language - French 27 43 14 10 4 2 1 71 14 51362

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 24 25 14 14 12 9 1 56 29 119123
2017 First official language - French 24 33 16 10 8 8 1 62 20 54360
2014 First official language - English 24 26 15 14 12 7 1 55 29 123254
2014 First official language - French 23 32 17 11 7 7 2 61 20 56763
2011 First official language - English 26 25 14 14 13 6 1 55 29 134759
2011 First official language - French 27 31 16 11 8 6 1 63 20 62249
2008 First official language - English 26 26 14 14 12 7 1 57 28 112171
2008 First official language - French 27 33 15 10 7 6 1 65 18 51337

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 12 20 17 18 16 15 2 39 41 119106
2017 First official language - French 10 23 20 16 10 17 3 42 33 54339
2014 First official language - English 11 21 18 19 17 12 2 37 42 123232
2014 First official language - French 10 23 21 17 11 14 3 40 34 56762

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 42 36 9 9 5 0 0 78 14 118986
2017 First official language - French 41 44 9 5 2 0 0 84 7 54286
2014 First official language - English 40 38 9 9 4 0 0 78 13 123196
2014 First official language - French 38 45 9 5 2 0 0 84 7 56752
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 39 34 11 9 7 1 0 73 16 119233
2017 First official language - French 34 39 14 8 4 1 1 74 12 54377
2014 First official language - English 37 34 11 9 7 1 0 72 16 123273
2014 First official language - French 33 39 14 8 5 1 1 73 13 56785
2011 First official language - English 33 36 12 11 8 1 0 70 18 134797
2011 First official language - French 33 38 15 9 5 0 0 72 13 62291
2008 First official language - English 31 35 12 12 9 1 0 67 21 112183
2008 First official language - French 31 37 15 10 6 1 1 69 16 51378

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 46 28 11 7 5 2 1 76 13 119202
2017 First official language - French 40 37 12 5 3 2 1 79 9 54368
2014 First official language - English 44 29 12 7 6 2 1 75 13 123254
2014 First official language - French 38 36 14 6 4 2 1 76 10 56781
2011 First official language - English 42 30 12 8 6 2 1 73 15 134757
2011 First official language - French 38 35 14 6 4 2 0 75 10 62274
2008 First official language - English 40 30 12 9 7 2 1 71 17 112178
2008 First official language - French 36 35 14 7 5 3 0 73 12 51383

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 44 31 9 9 6 1 0 75 15 119141
2017 First official language - French 39 38 11 7 4 1 0 78 11 54360
2014 First official language - English 41 32 10 9 6 1 0 74 16 123239
2014 First official language - French 37 38 12 8 4 1 0 76 12 56788
2011 First official language - English 38 34 10 10 7 1 0 72 18 134627
2011 First official language - French 36 38 13 8 4 0 0 75 12 62276
2008 First official language - English 36 33 10 11 9 1 0 70 20 112148
2008 First official language - French 35 37 13 9 6 1 0 72 15 51352

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 83 9 3 1 1 0 3 95 1 119029
2017 First official language - French 67 20 4 4 4 0 1 88 8 54332
2014 First official language - English 82 9 3 1 1 0 4 95 1 123221
2014 First official language - French 66 19 4 4 4 0 2 87 8 56778
2011 First official language - English 81 9 4 1 1 0 4 94 2 134699
2011 First official language - French 68 17 4 4 5 0 2 87 9 62262
2008 First official language - English 82 6 3 1 1 1 7 95 2 112073
2008 First official language - French 70 13 4 5 6 0 2 85 11 51352

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 52 21 7 5 6 3 6 80 12 119015
2017 First official language - French 45 28 8 5 5 3 6 80 11 54311
2014 First official language - English 50 21 8 5 7 3 6 78 13 123250
2014 First official language - French 42 28 9 6 6 3 7 77 12 56787
2011 First official language - English 45 25 9 6 8 2 4 75 16 134816
2011 First official language - French 40 29 10 7 6 2 5 75 15 62301

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 54 25 8 6 6 1 0 80 12 119045
2017 First official language - French 51 31 8 4 3 1 0 83 8 54348

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 54 23 10 4 5 2 0 79 10 119104
2017 First official language - French 50 30 11 4 4 1 0 81 8 54374

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 51 25 10 7 6 0 0 77 13 118946
2017 First official language - French 46 32 11 6 4 0 0 78 10 54287
2014 First official language - English 48 28 10 7 6 0 0 76 13 123193
2014 First official language - French 42 34 12 6 4 0 0 77 11 56756
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 26 35 13 11 6 3 5 66 19 25348
2017 First official language - French 22 39 17 9 4 3 7 67 14 13330
2014 First official language - English 27 35 14 11 7 3 5 66 19 26644
2014 First official language - French 23 38 17 9 4 3 6 67 15 13505

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 29 29 15 10 9 7 0 63 21 119201
2017 First official language - French 23 37 18 9 6 8 0 65 16 54394
2014 First official language - English 26 31 16 11 9 7 0 62 21 123204
2014 First official language - French 20 37 19 9 5 8 0 63 16 56732
2011 First official language - English 23 29 18 12 11 7 0 56 24 134692
2011 First official language - French 21 34 20 10 6 8 1 60 17 62242

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 26 30 15 14 12 3 0 57 27 119144
2017 First official language - French 20 35 22 12 8 3 0 57 21 54393
2014 First official language - English 22 30 17 15 13 3 0 54 29 123194
2014 First official language - French 18 34 24 13 8 3 0 53 22 56748
2011 First official language - English 20 30 17 15 15 2 0 52 31 134604
2011 First official language - French 18 33 24 13 9 3 0 53 22 62191
2008 First official language - English 21 31 16 14 14 2 0 54 29 112127
2008 First official language - French 20 35 22 12 8 3 0 57 21 51367

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 18 28 17 17 14 5 0 49 33 119104
2017 First official language - French 14 31 25 14 9 6 0 48 25 54304
2014 First official language - English 15 27 18 19 15 5 0 45 36 123149
2014 First official language - French 12 29 27 17 9 6 0 44 28 56738
2011 First official language - English 12 30 18 20 15 5 0 44 37 134716
2011 First official language - French 11 32 27 16 8 7 0 46 25 62250
2008 First official language - English 11 30 17 21 15 6 0 43 39 112125
2008 First official language - French 10 33 26 16 7 7 0 46 26 51339

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 22 26 15 14 17 6 0 50 33 119170
2017 First official language - French 17 30 22 13 11 7 0 50 27 54385
2014 First official language - English 18 25 17 16 18 6 0 46 36 123170
2014 First official language - French 14 28 23 15 12 8 0 46 29 56746
2011 First official language - English 16 28 17 16 17 7 0 46 36 134734
2011 First official language - French 14 31 22 14 10 9 0 49 26 62260
2008 First official language - English 15 28 16 16 17 8 0 47 36 112150
2008 First official language - French 13 31 23 14 10 10 0 49 26 51367

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 17 30 15 18 16 4 0 49 35 119035
2017 First official language - French 16 36 22 14 9 3 0 53 24 54313
2014 First official language - English 15 29 16 20 17 3 0 46 38 123143
2014 First official language - French 13 34 23 16 10 3 0 49 27 56713
2011 First official language - English 13 32 16 21 16 3 0 46 38 134636
2011 First official language - French 13 37 22 16 8 3 0 52 25 62200
2008 First official language - English 14 34 14 22 14 2 0 49 37 112125
2008 First official language - French 15 39 21 16 7 2 0 55 23 51356
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 26 39 16 11 6 1 0 66 17 119025
2017 First official language - French 23 45 19 8 4 1 0 69 12 54321
2014 First official language - English 25 39 17 11 7 2 0 65 18 123270
2014 First official language - French 22 44 20 9 4 2 0 67 13 56777
2011 First official language - English 24 40 16 11 6 1 0 66 18 134714
2011 First official language - French 24 44 18 9 4 2 0 69 13 62218

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 41 38 11 5 2 2 0 81 7 118896
2017 First official language - French 28 48 14 4 2 4 0 80 6 54249
2014 First official language - English 42 38 10 5 2 3 1 83 7 123218
2014 First official language - French 28 48 14 4 1 4 1 80 6 56752
2011 First official language - English 38 38 12 6 3 3 1 78 9 134650
2011 First official language - French 28 45 15 5 2 5 1 77 7 62194

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 37 35 11 8 5 3 1 74 14 118894
2017 First official language - French 29 42 13 9 4 3 1 73 13 54271
2014 First official language - English 39 35 10 7 4 3 1 77 12 123226
2014 First official language - French 30 43 12 8 4 3 1 76 12 56772
2011 First official language - English 36 34 11 8 6 4 1 74 14 134572
2011 First official language - French 31 39 12 9 4 4 1 73 14 62178
2008 First official language - English 32 35 12 10 7 4 1 70 18 112124
2008 First official language - French 29 38 13 10 5 4 1 70 16 51362

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 26 34 18 11 7 4 1 63 18 118989
2017 First official language - French 19 35 22 11 5 6 2 59 18 54301
2014 First official language - English 26 34 18 10 7 4 1 63 17 123210
2014 First official language - French 19 34 22 11 5 6 2 58 18 56768
2011 First official language - English 19 35 20 12 8 4 1 58 21 134685
2011 First official language - French 17 34 23 11 6 7 2 56 19 62224

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 20 23 16 15 16 9 2 48 34 118919
2017 First official language - French 14 27 20 13 11 11 4 49 28 54269
2014 First official language - English 18 24 16 16 16 8 2 46 36 123209
2014 First official language - French 13 25 21 15 13 10 3 44 32 56773
2011 First official language - English 15 23 17 16 17 9 2 43 38 134754
2011 First official language - French 13 25 20 14 11 13 4 46 30 62261

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 68 16 7 2 1 2 5 90 3 119135
2017 First official language - French 39 31 11 9 5 2 4 73 15 54357
2014 First official language - English 68 16 7 2 1 2 6 90 3 123240
2014 First official language - French 38 31 11 9 6 2 4 73 16 56775

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 74 14 5 1 1 2 3 92 2 119032
2017 First official language - French 49 33 7 5 3 2 1 85 8 54380
2014 First official language - English 72 14 5 1 1 3 4 92 2 123216
2014 First official language - French 48 33 7 5 3 2 2 85 8 56774
2011 First official language - English 73 14 6 1 1 2 3 92 2 134715
2011 First official language - French 52 29 8 5 3 1 2 84 8 62242
2008 First official language - English 74 13 6 1 1 2 3 92 2 112170
2008 First official language - French 51 29 8 6 3 1 2 83 9 51380

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 30 15 16 14 3 1 55 30 119070
2017 First official language - French 22 37 19 12 7 3 0 61 19 54279
2014 First official language - English 19 29 16 17 15 3 1 50 33 123223
2014 First official language - French 19 35 20 14 8 3 1 56 23 56749
2011 First official language - English 20 32 16 16 14 2 0 54 30 134779
2011 First official language - French 22 36 20 13 7 2 1 59 21 62252
2008 First official language - English 19 34 15 16 13 1 0 54 30 112137
2008 First official language - French 20 38 21 13 7 2 0 59 20 51375

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 20 25 13 17 20 2 2 47 39 119038
2017 First official language - French 18 30 17 15 14 3 3 51 31 54343
2014 First official language - English 16 24 14 18 24 2 2 42 44 123243
2014 First official language - French 14 27 18 17 17 3 3 44 36 56777
2011 First official language - English 15 26 14 18 24 2 2 43 43 134748
2011 First official language - French 16 28 19 17 15 2 3 46 34 62253
2008 First official language - English 16 32 13 17 20 1 2 49 38 112074
2008 First official language - French 18 34 17 15 12 2 2 54 28 51333

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 21 35 19 12 9 4 0 58 22 119069
2017 First official language - French 17 37 24 10 6 5 1 57 17 54326

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 40 33 15 4 4 4 1 76 9 118976
2017 First official language - French 32 41 16 4 3 4 1 77 7 54311
2014 First official language - English 43 32 14 4 3 4 1 78 7 123176
2014 First official language - French 35 41 14 3 2 5 1 80 5 56768

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 38 37 12 6 4 2 0 77 10 119038
2017 First official language - French 34 45 13 4 2 2 0 81 6 54310
2014 First official language - English 40 35 13 6 4 2 0 77 10 123245
2014 First official language - French 34 43 13 4 2 3 0 80 6 56775
2011 First official language - English 31 37 15 8 6 3 0 71 14 134686
2011 First official language - French 29 42 16 5 3 3 0 74 9 62229

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 44 34 10 7 5 0 0 79 11 119103
2017 First official language - French 40 44 10 4 2 0 0 84 7 54338
2014 First official language - English 44 34 10 7 5 0 0 78 11 123186
2014 First official language - French 39 43 11 4 2 0 0 82 7 56724
2011 First official language - English 38 37 12 7 6 0 0 75 13 134534
2011 First official language - French 35 43 13 5 3 0 0 79 8 62112
2008 First official language - English 34 38 12 9 6 0 0 73 15 112103
2008 First official language - French 32 45 13 6 3 0 0 77 9 51350

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 31 16 10 9 1 0 65 19 119008
2017 First official language - French 32 36 18 8 5 1 0 68 13 54284
2014 First official language - English 29 34 16 12 9 1 0 63 21 123272
2014 First official language - French 26 38 20 9 5 1 0 65 15 56782
2011 First official language - English 29 34 18 11 8 1 0 63 19 134730
2011 First official language - French 27 38 20 8 5 1 0 67 14 62225

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 33 33 14 11 8 0 0 67 19 119032
2017 First official language - French 30 39 18 8 5 0 0 69 13 54328
2014 First official language - English 28 35 15 13 9 0 0 63 22 123235
2014 First official language - French 25 40 20 10 5 0 0 65 15 56768
2011 First official language - English 27 37 15 12 8 0 0 64 20 134595
2011 First official language - French 26 41 19 9 4 0 0 67 13 62188
2008 First official language - English 28 38 13 12 7 0 0 67 20 112113
2008 First official language - French 27 43 17 9 4 0 0 70 13 51370

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 24 18 12 10 4 1 58 23 119018
2017 First official language - French 29 29 19 10 7 5 1 62 18 54327
2014 First official language - English 29 25 18 13 11 4 1 56 25 123250
2014 First official language - French 26 28 20 11 8 5 1 58 21 56773
2011 First official language - English 30 26 17 13 11 4 1 58 24 134691
2011 First official language - French 28 29 18 11 8 5 1 61 20 62211
2008 First official language - English 27 28 16 13 9 5 1 58 24 112102
2008 First official language - French 28 31 18 11 7 5 1 62 19 51355
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 First official language - English 26 39 35 119196
2017 First official language - French 26 44 30 54371
2014 First official language - English 26 39 36 123258
2014 First official language - French 27 44 29 56767
2011 First official language - English 26 41 33 134903
2011 First official language - French 28 45 27 62310

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 First official language - English 18 29 28 7 12 6 31028
2017 First official language - French 18 32 33 4 6 7 14577
2014 First official language - English 19 31 28 11 9999 11 31933
2014 First official language - French 18 32 34 7 9999 9 15502
2011 First official language - English 19 32 30 9 9999 10 35775
2011 First official language - French 19 33 34 5 9999 9 17577
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 19 81 119003
2017 First official language - French 16 84 54325
2014 First official language - English 20 80 123045
2014 First official language - French 17 83 56716

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 First official language - English 52 21601
2017 First official language - French 48 8257
2014 First official language - English 51 23084
2014 First official language - French 48 9134

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 First official language - English 64 21601
2017 First official language - French 62 8257
2014 First official language - English 63 23084
2014 First official language - French 62 9134

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 First official language - English 8 21601
2017 First official language - French 7 8257
2014 First official language - English 7 23084
2014 First official language - French 7 9134

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 First official language - English 6 21601
2017 First official language - French 3 8257
2014 First official language - English 5 23084
2014 First official language - French 3 9134

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 First official language - English 7 21601
2017 First official language - French 4 8257
2014 First official language - English 5 23084
2014 First official language - French 3 9134

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 21601
2017 First official language - French 5 8257
2014 First official language - English 10 23084
2014 First official language - French 5 9134

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 3 21601
2017 First official language - French 4 8257
2014 First official language - English 4 23084
2014 First official language - French 4 9134

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 First official language - English 44 21619
2017 First official language - French 35 8265
2014 First official language - English 42 23105
2014 First official language - French 35 9146

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 First official language - English 40 21619
2017 First official language - French 40 8265
2014 First official language - English 39 23105
2014 First official language - French 41 9146

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 First official language - English 46 21619
2017 First official language - French 42 8265
2014 First official language - English 44 23105
2014 First official language - French 40 9146

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 First official language - English 42 21619
2017 First official language - French 38 8265
2014 First official language - English 41 23105
2014 First official language - French 38 9146

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 First official language - English 32 21619
2017 First official language - French 25 8265
2014 First official language - English 30 23105
2014 First official language - French 25 9146

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 First official language - English 56 21619
2017 First official language - French 62 8265
2014 First official language - English 56 23105
2014 First official language - French 62 9146

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 First official language - English 37 21619
2017 First official language - French 34 8265
2014 First official language - English 36 23105
2014 First official language - French 35 9146

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 First official language - English 3 21619
2017 First official language - French 2 8265
2014 First official language - English 2 23105
2014 First official language - French 2 9146

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 First official language - English 12 21619
2017 First official language - French 7 8265
2014 First official language - English 10 23105
2014 First official language - French 6 9146

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 First official language - English 14 21619
2017 First official language - French 12 8265
2014 First official language - English 13 23105
2014 First official language - French 13 9146

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 First official language - English 50 21619
2017 First official language - French 43 8265
2014 First official language - English 48 23105
2014 First official language - French 42 9146

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 First official language - English 31 21619
2017 First official language - French 22 8265
2014 First official language - English 31 23105
2014 First official language - French 23 9146

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 14 21619
2017 First official language - French 13 8265
2014 First official language - English 14 23105
2014 First official language - French 13 9146

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 First official language - English 51 21608
2017 First official language - French 54 8263
2014 First official language - English 50 23093
2014 First official language - French 54 9150

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 First official language - English 29 21608
2017 First official language - French 28 8263
2014 First official language - English 29 23093
2014 First official language - French 30 9150

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 First official language - English 9 21608
2017 First official language - French 11 8263
2014 First official language - English 9 23093
2014 First official language - French 12 9150

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 First official language - English 22 21608
2017 First official language - French 20 8263
2014 First official language - English 21 23093
2014 First official language - French 21 9150

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 21608
2017 First official language - French 11 8263
2014 First official language - English 11 23093
2014 First official language - French 13 9150

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 First official language - English 8 21608
2017 First official language - French 7 8263
2014 First official language - English 7 23093
2014 First official language - French 7 9150

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 First official language - English 14 21608
2017 First official language - French 14 8263
2014 First official language - English 16 23093
2014 First official language - French 17 9150

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 21608
2017 First official language - French 11 8263
2014 First official language - English 10 23093
2014 First official language - French 12 9150

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 First official language - English 26 21608
2017 First official language - French 23 8263
2014 First official language - English 27 23093
2014 First official language - French 20 9150

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 19964
2017 First official language - French 14 7679
2014 First official language - English 12 21419
2014 First official language - French 15 8536

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 First official language - English 18 19964
2017 First official language - French 16 7679
2014 First official language - English 17 21419
2014 First official language - French 15 8536

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 19964
2017 First official language - French 12 7679
2014 First official language - English 10 21419
2014 First official language - French 13 8536

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 First official language - English 8 19964
2017 First official language - French 8 7679
2014 First official language - English 8 21419
2014 First official language - French 8 8536

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 19964
2017 First official language - French 11 7679
2014 First official language - English 10 21419
2014 First official language - French 12 8536

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 19964
2017 First official language - French 12 7679
2014 First official language - English 10 21419
2014 First official language - French 12 8536

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 19964
2017 First official language - French 16 7679
2014 First official language - English 10 21419
2014 First official language - French 13 8536

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 19964
2017 First official language - French 10 7679
2014 First official language - English 8 21419
2014 First official language - French 8 8536

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 First official language - English 11 19964
2017 First official language - French 13 7679
2014 First official language - English 10 21419
2014 First official language - French 13 8536

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 First official language - English 28 19964
2017 First official language - French 22 7679
2014 First official language - English 26 21419
2014 First official language - French 21 8536

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 First official language - English 9 19964
2017 First official language - French 11 7679
2014 First official language - English 8 21419
2014 First official language - French 11 8536

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 First official language - English 46 19964
2017 First official language - French 40 7679
2014 First official language - English 46 21419
2014 First official language - French 41 8536

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 First official language - English 2 19964
2017 First official language - French 2 7679
2014 First official language - English 2 21419
2014 First official language - French 1 8536

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 First official language - English 56 19964
2017 First official language - French 45 7679
2014 First official language - English 57 21419
2014 First official language - French 45 8536

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 First official language - English 2 19964
2017 First official language - French 1 7679

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 14 19964
2017 First official language - French 14 7679
2014 First official language - English 13 21419
2014 First official language - French 14 8536

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 93 7 21608
2017 First official language - French 92 8 8256

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 17 17 19 8 9 22 7 49 24 119183
2017 First official language - French 14 21 18 6 6 27 8 53 18 54381
2014 First official language - English 17 18 20 8 8 23 6 49 23 123227
2014 First official language - French 13 20 19 7 5 29 8 52 19 56776

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 29 17 8 7 9 1 65 16 119034
2017 First official language - French 24 37 18 6 4 11 1 69 11 54310
2014 First official language - English 28 28 19 8 6 10 1 63 16 123181
2014 First official language - French 22 35 19 6 4 13 1 67 11 56759
2011 First official language - English 32 34 16 7 5 6 0 70 13 134635
2011 First official language - French 29 40 15 5 3 7 0 75 9 62202
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 29 48 8 5 2 2 5 83 8 119230
2017 First official language - French 21 48 14 7 2 2 6 75 10 54388
2014 First official language - English 29 50 8 5 2 2 4 84 7 123250
2014 First official language - French 20 50 15 6 2 1 5 76 9 56765
2011 First official language - English 27 52 8 6 2 1 4 84 8 134719
2011 First official language - French 21 50 14 7 2 1 5 76 9 62236
2008 First official language - English 27 49 8 6 3 2 4 81 10 112279
2008 First official language - French 20 48 14 8 3 1 6 73 11 51420

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 12 24 21 10 8 19 7 48 24 119023
2017 First official language - French 10 24 21 7 4 23 11 50 17 54274
2014 First official language - English 11 24 23 10 7 17 8 46 24 123212
2014 First official language - French 8 24 23 8 5 22 10 47 19 56758
2011 First official language - English 11 26 23 11 7 17 5 47 23 134678
2011 First official language - French 9 25 22 8 4 22 9 50 18 62219

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 40 29 11 4 2 9 5 80 7 119201
2017 First official language - French 34 38 10 3 1 7 6 84 5 54384
2014 First official language - English 37 31 12 4 2 8 5 78 8 123235
2014 First official language - French 31 40 11 3 1 7 6 82 5 56775
2011 First official language - English 36 32 12 5 3 8 4 78 9 134738
2011 First official language - French 34 38 11 3 1 7 5 82 6 62267
2008 First official language - English 34 34 11 5 3 9 4 78 8 112190
2008 First official language - French 30 40 12 3 1 8 6 81 5 51394

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 28 14 6 5 12 5 70 13 118978
2017 First official language - French 27 38 13 4 2 10 6 77 7 54293
2014 First official language - English 27 29 16 7 5 12 5 67 14 123148
2014 First official language - French 25 38 15 4 2 10 5 75 8 56735
2011 First official language - English 27 31 15 7 5 11 4 68 14 134515
2011 First official language - French 28 38 14 4 2 9 5 77 7 62154
2008 First official language - English 29 31 14 9 6 8 4 68 17 112149
2008 First official language - French 30 39 13 5 2 6 5 77 8 51385
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 9 91 118920
2017 First official language - French 7 93 54275
2014 First official language - English 9 91 122985
2014 First official language - French 7 93 56701

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 First official language - English 39 10189
2017 First official language - French 36 3576
2014 First official language - English 37 10039
2014 First official language - French 35 3690

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 First official language - English 79 10189
2017 First official language - French 80 3576
2014 First official language - English 79 10039
2014 First official language - French 81 3690

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 First official language - English 4 10189
2017 First official language - French 3 3576
2014 First official language - English 3 10039
2014 First official language - French 4 3690

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 First official language - English 5 10189
2017 First official language - French 2 3576
2014 First official language - English 3 10039
2014 First official language - French 2 3690

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 First official language - English 8 10189
2017 First official language - French 6 3576
2014 First official language - English 7 10039
2014 First official language - French 5 3690

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 10189
2017 First official language - French 5 3576
2014 First official language - English 9 10039
2014 First official language - French 5 3690

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 7 10189
2017 First official language - French 7 3576
2014 First official language - English 8 10039
2014 First official language - French 8 3690

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 First official language - English 26 10148
2017 First official language - French 17 3561
2014 First official language - English 23 10033
2014 First official language - French 13 3688

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 First official language - English 19 10148
2017 First official language - French 18 3561
2014 First official language - English 17 10033
2014 First official language - French 17 3688

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 First official language - English 15 10148
2017 First official language - French 11 3561
2014 First official language - English 13 10033
2014 First official language - French 8 3688

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 First official language - English 7 10148
2017 First official language - French 5 3561
2014 First official language - English 6 10033
2014 First official language - French 4 3688

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 First official language - English 27 10148
2017 First official language - French 21 3561
2014 First official language - English 25 10033
2014 First official language - French 18 3688

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 First official language - English 32 10148
2017 First official language - French 25 3561
2014 First official language - English 26 10033
2014 First official language - French 19 3688

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 First official language - English 4 10148
2017 First official language - French 3 3561
2014 First official language - English 3 10033
2014 First official language - French 2 3688

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 First official language - English 2 10148
2017 First official language - French 1 3561

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 First official language - English 9 10148
2017 First official language - French 5 3561
2014 First official language - English 8 10033
2014 First official language - French 6 3688

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 First official language - English 16 10148
2017 First official language - French 17 3561
2014 First official language - English 15 10033
2014 First official language - French 18 3688

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 First official language - English 1 10148
2017 First official language - French 1 3561

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 First official language - English 18 10148
2017 First official language - French 13 3561
2014 First official language - English 18 10033
2014 First official language - French 11 3688

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 10148
2017 First official language - French 1 3561
2014 First official language - English 0 10033
2014 First official language - French 2 3688

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 17 10148
2017 First official language - French 29 3561
2014 First official language - English 26 10033
2014 First official language - French 42 3688

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 First official language - English 30 10193
2017 First official language - French 33 3574
2014 First official language - English 28 10045
2014 First official language - French 31 3686

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 First official language - English 17 10193
2017 First official language - French 15 3574
2014 First official language - English 15 10045
2014 First official language - French 17 3686

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 First official language - English 6 10193
2017 First official language - French 7 3574
2014 First official language - English 6 10045
2014 First official language - French 7 3686

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 First official language - English 19 10193
2017 First official language - French 18 3574
2014 First official language - English 19 10045
2014 First official language - French 20 3686

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 First official language - English 6 10193
2017 First official language - French 6 3574
2014 First official language - English 5 10045
2014 First official language - French 6 3686

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 First official language - English 7 10193
2017 First official language - French 7 3574
2014 First official language - English 7 10045
2014 First official language - French 7 3686

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 First official language - English 9 10193
2017 First official language - French 9 3574
2014 First official language - English 9 10045
2014 First official language - French 11 3686

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 8 10193
2017 First official language - French 8 3574
2014 First official language - English 9 10045
2014 First official language - French 9 3686

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 First official language - English 49 10193
2017 First official language - French 45 3574
2014 First official language - English 49 10045
2014 First official language - French 44 3686

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 First official language - English 6 9474
2017 First official language - French 7 3335
2014 First official language - English 6 9308
2014 First official language - French 7 3429

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 First official language - English 14 9474
2017 First official language - French 11 3335
2014 First official language - English 11 9308
2014 First official language - French 10 3429

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 First official language - English 5 9474
2017 First official language - French 5 3335
2014 First official language - English 4 9308
2014 First official language - French 4 3429

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 First official language - English 3 9474
2017 First official language - French 2 3335
2014 First official language - English 3 9308
2014 First official language - French 2 3429

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 First official language - English 3 9474
2017 First official language - French 3 3335
2014 First official language - English 3 9308
2014 First official language - French 3 3429

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 First official language - English 5 9474
2017 First official language - French 5 3335
2014 First official language - English 5 9308
2014 First official language - French 6 3429

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 First official language - English 8 9474
2017 First official language - French 12 3335
2014 First official language - English 7 9308
2014 First official language - French 9 3429

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 9474
2017 First official language - French 10 3335
2014 First official language - English 9 9308
2014 First official language - French 10 3429

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 First official language - English 10 9474
2017 First official language - French 11 3335
2014 First official language - English 9 9308
2014 First official language - French 10 3429

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 First official language - English 26 9474
2017 First official language - French 19 3335
2014 First official language - English 25 9308
2014 First official language - French 19 3429

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 First official language - English 9 9474
2017 First official language - French 12 3335
2014 First official language - English 8 9308
2014 First official language - French 11 3429

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 First official language - English 45 9474
2017 First official language - French 40 3335
2014 First official language - English 45 9308
2014 First official language - French 42 3429

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 First official language - English 2 9474
2017 First official language - French 2 3335
2014 First official language - English 2 9308
2014 First official language - French 2 3429

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 First official language - English 64 9474
2017 First official language - French 54 3335
2014 First official language - English 68 9308
2014 First official language - French 57 3429

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 First official language - English 1 9474
2017 First official language - French 1 3335

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 12 9474
2017 First official language - French 15 3335
2014 First official language - English 13 9308
2014 First official language - French 14 3429

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 93 7 10221
2017 First official language - French 91 9 3579

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 19 17 21 4 4 29 7 55 13 119091
2017 First official language - French 15 22 18 3 3 32 8 60 9 54350
2014 First official language - English 18 17 22 4 4 29 6 54 12 123189
2014 First official language - French 13 21 18 3 2 35 8 58 9 56769

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 33 29 17 4 4 11 2 71 10 118956
2017 First official language - French 26 37 17 3 2 13 2 74 7 54268
2014 First official language - English 31 28 19 4 4 13 1 69 9 123134
2014 First official language - French 23 35 18 3 2 17 2 72 7 56740
2011 First official language - English 37 34 14 5 3 7 0 76 8 134650
2011 First official language - French 31 41 14 3 1 9 0 80 5 62220
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 25 19 14 18 0 1 48 32 118942
2017 First official language - French 20 20 20 15 21 0 3 41 38 54316

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 20 28 25 15 11 0 1 49 26 118979
2017 First official language - French 16 24 30 17 11 0 1 41 28 54331

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 29 30 20 11 7 1 3 61 19 118753
2017 First official language - French 19 27 26 15 9 0 2 47 26 54179

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 22 23 21 16 15 1 2 47 32 118975
2017 First official language - French 18 23 24 18 14 1 3 42 33 54287

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 47 23 12 5 4 1 9 77 10 118759
2017 First official language - French 38 25 15 6 4 1 11 71 12 54244

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 28 30 21 11 8 0 1 59 19 118624
2017 First official language - French 30 29 23 11 7 0 1 59 18 54215

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 27 32 21 11 7 1 1 60 18 118543
2017 First official language - French 27 32 23 11 5 1 2 60 16 54174

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 31 22 14 8 1 1 55 23 118557
2017 First official language - French 22 30 25 14 7 1 2 53 21 54188

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 29 30 19 12 8 1 1 60 20 118614
2017 First official language - French 26 31 22 12 6 1 2 59 18 54192

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 29 31 20 11 7 1 2 62 18 118354
2017 First official language - French 27 31 22 11 6 1 2 59 18 54072

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 51 25 13 6 4 0 2 77 10 118987
2017 First official language - French 52 23 13 5 3 0 3 78 9 54330

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 69 14 6 4 4 1 3 86 8 118994
2017 First official language - French 68 14 6 4 3 1 4 86 8 54302

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 53 29 10 4 2 0 2 84 7 118907
2017 First official language - French 53 25 11 5 3 0 3 81 7 54290

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 56 21 10 6 5 0 1 79 11 118910
2017 First official language - French 59 19 9 6 4 0 3 80 10 54295

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 53 13 5 2 1 0 26 89 4 118821
2017 First official language - French 54 12 5 2 1 0 25 88 5 54255

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 61 21 8 3 1 1 6 87 4 118245
2017 First official language - French 66 16 6 2 1 0 8 89 4 54071

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 60 18 8 5 5 1 3 81 11 119058
2017 First official language - French 64 14 7 4 4 0 6 84 9 54344

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 49 30 12 4 2 0 2 81 6 118819
2017 First official language - French 50 27 13 4 2 0 3 80 7 54263

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 12 31 37 14 7 0 0 43 20 119223
2017 First official language - French 11 28 40 15 6 0 0 39 20 54399

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 10 20 40 21 9 0 0 30 30 118808
2017 First official language - French 6 19 38 23 13 0 1 36 25 54232

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 26 40 15 9 7 3 0 68 17 119057
2017 First official language - French 22 41 19 8 4 5 0 67 13 54308

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 19 36 16 15 12 2 0 56 28 119082
2017 First official language - French 16 41 20 13 8 2 0 58 21 54332
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 18 82 119019
2017 First official language - French 15 85 54311
2014 First official language - English 17 83 122961
2014 First official language - French 12 88 56668

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 78 22 21500
2017 First official language - French 78 22 7920
2014 First official language - English 78 22 20179
2014 First official language - French 77 23 7050

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 47 34 5 8 4 1 1 82 13 16882
2017 First official language - French 46 38 7 6 3 0 0 84 9 6202
2014 First official language - English 50 31 6 8 4 0 0 82 12 15822
2014 First official language - French 48 36 7 6 2 0 1 85 8 5496
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 25 18 10 12 4 1 31 69 119240
2017 First official language - French 31 22 20 11 12 2 1 32 68 54400

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 23 76262
2017 First official language - French 21 35145

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 33 76262
2017 First official language - French 36 35145

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 18 76262
2017 First official language - French 19 35145

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 48 76262
2017 First official language - French 46 35145

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 First official language - English 5 76262
2017 First official language - French 9 35145

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 40 76262
2017 First official language - French 41 35145

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 First official language - English 7 48 18 10 4 14 74709
2017 First official language - French 7 48 18 9 4 14 34490

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 12 22 16 17 24 2 7 37 45 76787
2017 First official language - French 9 20 17 17 23 2 12 34 47 35432

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 4 11 12 17 45 3 9 17 69 76748
2017 First official language - French 3 9 13 18 44 2 11 14 71 35421
Date modified: