2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - MA

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	36	43	6	11	4	79	15	351
2017	MA-01	59	37	4	0	0	96	0	26
2017	MA-02	36	54	3	6	0	91	6	31
2017	MA-03	36	48	3	9	3	85	12	95
2017	MA-04	32	48	9	8	3	80	10	51
2017	MA-05	41	45	6	6	3	86	9	67
2017	MA-06	28	40	6	19	7	68	26	28
2017	MA-07	37	36	0	0	27	73	27	11
2014	MA	41	40	5	8	7	81	14	375
2014	MA-01	17	55	0	23	5	72	28	22
2014	MA-02	51	44	0	5	0	95	5	21
2014	MA-03	48	38	6	5	3	86	9	114
2014	MA-04	43	40	3	5	9	83	13	58
2014	MA-05	32	53	10	3	2	85	5	74
2014	MA-06	54	24	5	9	8	78	17	18
2014	MA-07	43	28	0	7	22	71	29	12
2011	MA	53	37	3	5	2	90	7	374
2011	MA-01	40	60	0	0	0	100	0	10
2011	MA-02	52	28	15	0	5	80	5	22
2011	MA-03	65	31	1	2	1	96	3	110
2011	MA-04	60	28	3	5	4	88	8	66
2011	MA-05	52	36	1	10	0	88	10	77
2011	MA-06	49	42	6	0	3	91	3	32
2011	MA-07	47	27	0	25	0	75	25	17
2008	MA	55	35	3	6	1	90	7	349
2008	MA-02	63	37	0	0	0	100	0	24
2008	MA-03	61	35	2	2	0	96	2	97
2008	MA-04	58	37	0	4	0	96	4	54
2008	MA-05	69	21	6	4	0	90	4	76
2008	MA-06	44	41	0	15	0	85	15	35

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	65	25	7	2	0	0	1	91	2	351
2017	MA-01	87	9	0	0	0	0	4	100	0	26
2017	MA-02	76	21	3	0	0	0	0	97	0	31
2017	MA-03	75	18	4	2	0	1	0	94	2	95
2017	MA-04	65	29	6	0	0	0	0	94	0	51
2017	MA-05	60	33	6	1	0	0	0	93	1	67
2017	MA-06	54	36	0	10	0	0	0	90	10	28
2017	MA-07	31	42	27	0	0	0	0	73	0	11
2014	MA	65	26	3	3	2	0	2	93	4	374
2014	MA-01	82	9	0	0	0	0	9	100	0	22
2014	MA-02	75	21	0	0	0	0	5	100	0	20
2014	MA-03	67	28	2	2	0	1	1	96	3	114
2014	MA-04	69	24	6	2	0	0	0	93	2	58
2014	MA-05	45	43	7	4	1	0	0	88	5	74
2014	MA-06	72	14	0	0	5	0	9	95	5	18
2014	MA-07	86	7	0	0	7	0	0	93	7	12
2011	MA	69	24	3	3	1	0	1	94	3	374
2011	MA-01	68	32	0	0	0	0	0	100	0	10
2011	MA-02	85	5	9	0	0	0	0	91	0	22
2011	MA-03	77	21	0	1	0	1	0	99	1	110
2011	MA-04	64	23	4	5	0	0	4	91	5	66
2011	MA-05	58	33	3	7	0	0	0	91	7	77
2011	MA-06	68	26	3	0	3	0	0	94	3	32
2011	MA-07	60	27	12	0	0	0	0	88	0	17
2008	MA	67	25	4	3	1	0	0	93	4	349
2008	MA-02	71	21	0	8	0	0	0	92	8	24
2008	MA-03	75	21	3	1	0	0	0	96	1	97
2008	MA-04	69	26	3	0	0	0	2	97	0	54
2008	MA-05	51	35	8	5	1	0	0	86	6	76
2008	MA-06	74	18	3	5	0	0	0	92	5	35

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	59	22	10	6	2	0	2	81	9	351
2017	MA-01	88	7	0	0	0	0	4	100	0	26
2017	MA-02	78	12	9	0	0	0	0	91	0	31
2017	MA-03	65	18	8	6	2	0	0	83	8	95
2017	MA-04	52	24	13	6	6	0	0	75	11	51
2017	MA-05	49	25	11	9	6	0	0	74	14	67
2017	MA-06	41	23	6	26	0	0	3	67	27	28
2017	MA-07	21	45	27	7	0	0	0	67	7	11
2014	MA	61	20	8	8	2	0	2	82	10	375
2014	MA-01	77	9	5	0	0	0	9	95	0	22
2014	MA-02	82	14	4	0	0	0	0	96	0	21
2014	MA-03	66	22	4	5	2	0	1	89	7	114
2014	MA-04	61	16	14	9	0	0	0	78	9	58
2014	MA-05	37	17	19	21	3	0	3	56	24	74
2014	MA-06	43	33	5	14	5	0	0	76	19	18
2014	MA-07	71	14	7	0	7	0	0	86	7	12
2011	MA	56	21	9	9	3	1	1	78	12	374
2011	MA-01	100	0	0	0	0	0	0	100	0	10
2011	MA-02	90	5	4	0	0	0	0	96	0	22
2011	MA-03	60	25	6	7	1	1	0	85	8	110
2011	MA-04	59	16	13	7	2	0	4	77	9	66
2011	MA-05	35	24	15	19	5	0	1	60	24	77
2011	MA-06	25	35	22	12	6	0	0	60	18	32
2011	MA-07	50	35	0	10	5	0	0	85	15	17
2008	MA	56	22	9	8	5	0	0	78	14	349
2008	MA-02	59	33	0	8	0	0	0	92	8	24
2008	MA-03	63	21	9	4	2	0	0	85	6	97
2008	MA-04	56	24	8	8	4	0	0	80	12	54
2008	MA-05	35	19	15	18	13	0	0	54	31	76
2008	MA-06	28	41	13	10	8	0	0	69	18	35

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	40	34	9	9	7	75	16	351
2017	MA-01	56	22	0	22	0	78	22	26
2017	MA-02	42	41	6	10	0	83	10	31
2017	MA-03	37	36	11	9	7	73	16	95
2017	MA-04	52	30	8	6	5	82	10	51
2017	MA-05	43	40	10	0	7	83	7	67
2017	MA-06	42	38	6	3	10	80	14	28
2017	MA-07	37	23	7	27	7	60	33	11
2014	MA	46	35	9	7	3	80	11	374
2014	MA-01	35	37	9	19	0	72	19	22
2014	MA-02	50	18	23	9	0	68	9	21
2014	MA-03	48	38	8	3	2	87	5	114
2014	MA-04	56	28	5	8	4	84	12	58
2014	MA-05	45	41	12	1	1	85	3	74
2014	MA-06	54	24	14	8	0	78	8	18
2014	MA-07	69	14	9	7	0	84	7	12
2011	MA	48	36	8	5	3	84	8	375
2011	MA-01	49	40	10	0	0	90	0	10
2011	MA-02	49	31	15	0	5	80	5	22
2011	MA-03	51	40	5	4	0	91	4	110
2011	MA-04	53	31	7	7	2	84	9	66
2011	MA-05	51	36	6	5	1	87	6	78
2011	MA-06	44	37	10	3	7	80	10	32
2011	MA-07	53	22	0	13	13	75	25	17

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	39	41	8	7	5	1	80	12	349
2017	MA-01	41	43	4	12	0	0	84	12	26
2017	MA-02	42	28	13	13	0	3	72	14	31
2017	MA-03	38	48	2	9	2	1	87	11	95
2017	MA-04	48	42	5	4	0	0	90	4	51
2017	MA-05	46	44	6	3	1	0	90	4	67
2017	MA-06	48	32	13	0	6	0	80	6	27
2017	MA-07	31	49	0	7	13	0	80	20	11
2014	MA	42	39	8	7	4	0	81	11	374
2014	MA-01	36	46	5	9	5	0	81	14	22
2014	MA-02	54	27	4	14	0	0	82	14	21
2014	MA-03	52	40	5	3	0	0	91	3	114
2014	MA-04	41	38	8	7	5	1	81	12	58
2014	MA-05	39	46	8	5	2	0	86	7	74
2014	MA-06	40	47	5	0	8	0	87	8	18
2014	MA-07	50	27	14	9	0	0	77	9	12
2011	MA	45	39	8	5	3	1	85	8	373
2011	MA-01	40	38	10	11	0	0	78	11	10
2011	MA-02	57	27	10	5	0	0	85	5	22
2011	MA-03	52	39	6	2	0	1	92	2	109
2011	MA-04	36	50	8	2	3	1	87	5	65
2011	MA-05	51	32	8	5	1	3	86	6	78
2011	MA-06	49	31	3	6	7	3	83	14	32
2011	MA-07	37	56	0	0	7	0	93	7	17
2008	MA	38	45	9	6	2	0	83	8	350
2008	MA-02	64	36	0	0	0	0	100	0	25
2008	MA-03	39	49	7	4	1	0	88	5	97
2008	MA-04	41	48	6	0	4	0	89	4	54
2008	MA-05	41	45	10	4	0	0	86	4	76
2008	MA-06	39	27	17	13	5	0	65	18	35

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	50	37	7	3	2	0	87	6	350
2017	MA-01	67	30	0	3	0	0	97	3	26
2017	MA-02	48	49	0	3	0	0	97	3	31
2017	MA-03	38	40	12	6	4	0	78	10	95
2017	MA-04	46	43	10	2	0	0	88	2	50
2017	MA-05	62	28	6	1	3	0	90	4	67
2017	MA-06	56	41	3	0	0	0	97	0	28
2017	MA-07	48	45	7	0	0	0	93	0	11
2014	MA	44	43	7	3	2	0	88	5	375
2014	MA-01	40	55	5	0	0	0	95	0	22
2014	MA-02	50	45	0	0	4	0	96	4	21
2014	MA-03	31	52	11	5	1	0	83	6	114
2014	MA-04	35	52	6	0	5	3	89	5	58
2014	MA-05	55	36	7	2	0	0	91	2	74
2014	MA-06	76	19	0	5	0	0	95	5	18
2014	MA-07	63	14	9	0	14	0	77	14	12
2011	MA	51	38	7	3	1	0	89	4	374
2011	MA-01	41	40	10	9	0	0	81	9	10
2011	MA-02	48	38	10	4	0	0	85	4	22
2011	MA-03	38	48	9	4	1	0	87	4	110
2011	MA-04	55	37	5	1	2	0	92	3	66
2011	MA-05	47	40	5	5	3	0	87	8	77
2011	MA-06	68	28	0	4	0	0	96	4	32
2011	MA-07	76	12	12	0	0	0	88	0	17
2008	MA	40	46	8	4	2	0	86	6	349
2008	MA-02	33	41	13	8	4	0	75	12	24
2008	MA-03	19	63	11	4	2	0	83	6	97
2008	MA-04	44	47	3	5	0	0	91	5	54
2008	MA-05	43	39	12	4	3	0	82	6	76
2008	MA-06	57	38	5	0	0	0	95	0	35

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	56	36	4	3	2	92	4	350
2017	MA-01	81	19	0	0	0	100	0	26
2017	MA-02	51	46	3	0	0	97	0	31
2017	MA-03	46	39	8	4	2	85	7	95
2017	MA-04	55	41	2	2	0	96	2	50
2017	MA-05	60	35	0	3	3	94	6	67
2017	MA-06	52	45	3	0	0	97	0	28
2017	MA-07	55	36	0	9	0	91	9	11
2014	MA	52	38	4	3	3	90	6	375
2014	MA-01	68	32	0	0	0	100	0	22
2014	MA-02	68	27	4	0	0	96	0	21
2014	MA-03	37	46	8	7	3	83	10	114
2014	MA-04	44	45	4	2	5	89	6	58
2014	MA-05	59	38	2	1	0	97	1	74
2014	MA-06	57	43	0	0	0	100	0	18
2014	MA-07	56	31	0	0	14	86	14	12
2011	MA	54	39	5	2	1	92	3	372
2011	MA-01	19	54	9	19	0	73	19	10
2011	MA-02	54	32	5	4	5	85	10	22
2011	MA-03	42	50	5	2	1	93	3	109
2011	MA-04	54	39	6	0	0	94	0	65
2011	MA-05	58	32	5	3	3	90	5	77
2011	MA-06	72	24	4	0	0	96	0	32
2011	MA-07	66	34	0	0	0	100	0	17
2008	MA	38	51	8	2	1	89	3	350
2008	MA-02	24	60	8	8	0	84	8	25
2008	MA-03	24	56	14	4	1	81	5	97
2008	MA-04	42	53	5	0	0	95	0	54
2008	MA-05	45	42	8	1	4	87	5	76
2008	MA-06	54	46	0	0	0	100	0	35

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	54	31	7	6	2	0	85	8	350
2017	MA-01	51	27	13	9	0	0	78	9	26
2017	MA-02	73	21	3	3	0	0	94	3	31
2017	MA-03	55	39	0	4	2	0	94	6	95
2017	MA-04	62	26	8	2	2	0	89	4	50
2017	MA-05	65	30	1	4	0	0	94	4	67
2017	MA-06	59	33	0	7	0	0	93	7	28
2017	MA-07	45	42	0	0	13	0	87	13	11
2014	MA	51	37	6	6	1	0	88	7	375
2014	MA-01	54	32	4	9	0	0	87	9	22
2014	MA-02	60	27	4	9	0	0	87	9	21
2014	MA-03	47	45	5	3	0	0	92	3	114
2014	MA-04	61	34	0	3	0	3	97	3	58
2014	MA-05	53	39	7	1	0	0	92	1	74
2014	MA-06	73	23	5	0	0	0	95	0	18
2014	MA-07	43	22	14	22	0	0	65	22	12

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	49	35	5	6	4	0	1	85	10	349
2017	MA-01	49	40	3	0	4	0	3	92	5	26
2017	MA-02	64	24	6	6	0	0	0	88	6	31
2017	MA-03	52	36	4	2	4	1	1	89	7	95
2017	MA-04	65	27	4	4	0	0	0	93	4	50
2017	MA-05	60	29	6	4	0	0	1	90	4	66
2017	MA-06	41	37	10	12	0	0	0	77	12	28
2017	MA-07	42	45	0	0	13	0	0	87	13	11
2014	MA	49	32	9	5	3	1	0	83	8	374
2014	MA-01	45	28	9	13	5	0	0	73	18	22
2014	MA-02	56	21	13	5	0	4	0	81	5	21
2014	MA-03	48	35	8	4	3	1	1	85	7	113
2014	MA-04	64	22	4	3	5	3	0	88	8	58
2014	MA-05	53	31	8	5	1	1	0	85	7	74
2014	MA-06	76	14	9	0	0	0	0	91	0	18
2014	MA-07	50	23	13	14	0	0	0	74	14	12
2011	MA	55	33	6	3	1	0	2	90	4	375
2011	MA-01	49	51	0	0	0	0	0	100	0	10
2011	MA-02	57	34	9	0	0	0	0	91	0	22
2011	MA-03	63	26	5	2	0	0	4	93	2	110
2011	MA-04	56	32	5	4	2	0	1	90	5	66
2011	MA-05	55	36	6	1	0	0	1	92	1	78
2011	MA-06	43	30	10	11	3	0	3	76	14	32
2011	MA-07	53	29	6	7	0	0	5	86	8	17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	26	22	14	9	9	4	17	60	22	350
2017	MA-01	21	21	21	9	4	3	21	55	17	26
2017	MA-02	27	18	15	3	7	6	23	64	15	31
2017	MA-03	26	23	12	6	7	6	19	66	18	95
2017	MA-04	30	27	10	12	0	6	16	73	15	50
2017	MA-05	23	18	20	9	10	1	18	52	23	67
2017	MA-06	29	26	10	19	12	0	3	57	33	28
2017	MA-07	17	23	13	27	20	0	0	40	47	11
2014	MA	28	23	13	7	10	3	15	63	21	374
2014	MA-01	19	14	23	9	14	3	19	41	29	22
2014	MA-02	21	18	13	9	7	14	18	57	24	21
2014	MA-03	26	16	14	9	8	3	23	57	24	113
2014	MA-04	26	23	16	5	21	0	11	54	28	58
2014	MA-05	18	32	17	8	10	4	11	59	21	74
2014	MA-06	35	28	5	5	18	0	9	70	25	18
2014	MA-07	36	16	7	13	14	0	14	61	31	12
2011	MA	28	24	8	10	10	3	17	65	24	375
2011	MA-01	19	10	21	0	9	9	33	50	15	10
2011	MA-02	17	24	9	0	5	13	31	74	9	22
2011	MA-03	22	21	8	8	8	6	26	64	24	110
2011	MA-04	29	26	7	10	10	1	17	67	25	66
2011	MA-05	20	18	7	21	12	1	20	49	41	78
2011	MA-06	31	25	6	15	16	3	3	60	33	32
2011	MA-07	42	24	12	0	22	0	0	66	22	17
2008	MA	28	21	9	12	12	3	14	60	29	348
2008	MA-02	17	12	25	4	4	8	29	46	13	24
2008	MA-03	25	24	8	13	9	5	15	62	28	97
2008	MA-04	35	21	7	9	13	0	15	66	26	54
2008	MA-05	20	24	10	13	15	3	15	54	33	76
2008	MA-06	41	16	5	21	15	3	0	58	37	35

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	40	43	9	5	2	0	0	83	8	351
2017	MA-01	36	59	4	0	0	0	0	96	0	26
2017	MA-02	51	42	6	0	0	0	0	94	0	31
2017	MA-03	36	43	12	6	2	0	0	79	9	95
2017	MA-04	32	46	11	8	4	0	0	77	11	51
2017	MA-05	49	43	4	1	3	0	0	92	4	67
2017	MA-06	47	50	0	3	0	0	0	97	3	28
2017	MA-07	70	23	7	0	0	0	0	93	0	11
2014	MA	34	49	9	5	3	0	0	83	9	375
2014	MA-01	36	46	13	5	0	0	0	82	5	22
2014	MA-02	48	47	0	4	0	0	0	96	4	21
2014	MA-03	25	54	9	9	3	0	0	79	12	114
2014	MA-04	30	47	11	4	5	0	3	79	9	58
2014	MA-05	42	48	8	3	0	0	0	90	3	74
2014	MA-06	40	51	9	0	0	0	0	91	0	18
2014	MA-07	56	31	0	0	14	0	0	86	14	12
2011	MA	40	46	9	4	1	0	0	86	5	375
2011	MA-01	30	51	9	10	0	0	0	81	10	10
2011	MA-02	45	36	5	5	4	4	0	85	10	22
2011	MA-03	30	55	12	2	2	0	0	85	4	110
2011	MA-04	40	49	5	3	2	0	0	90	5	66
2011	MA-05	42	43	7	6	1	0	0	85	7	78
2011	MA-06	56	31	13	0	0	0	0	87	0	32
2011	MA-07	58	32	5	5	0	0	0	90	5	17
2008	MA	30	52	12	3	2	0	0	83	6	348
2008	MA-02	25	54	17	0	4	0	0	79	4	24
2008	MA-03	18	58	14	6	3	0	0	77	9	97
2008	MA-04	38	47	11	2	2	0	0	85	4	54
2008	MA-05	31	53	10	4	3	0	0	83	6	76
2008	MA-06	42	51	8	0	0	0	0	92	0	35

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	26	43	14	10	5	0	0	70	16	351
2017	MA-01	27	59	0	13	0	0	0	87	13	26
2017	MA-02	35	32	17	6	7	0	3	69	14	31
2017	MA-03	32	42	11	9	5	0	0	74	15	95
2017	MA-04	30	41	18	9	0	2	0	72	9	51
2017	MA-05	33	44	10	10	3	0	0	77	13	67
2017	MA-06	28	49	16	6	0	0	0	77	6	28
2017	MA-07	0	60	20	7	13	0	0	60	20	11
2014	MA	25	39	18	11	8	0	0	64	19	374
2014	MA-01	14	46	22	5	14	0	0	60	19	22
2014	MA-02	34	40	4	9	13	0	0	74	22	21
2014	MA-03	36	35	14	8	8	0	0	71	15	114
2014	MA-04	24	44	16	7	8	0	0	69	15	58
2014	MA-05	21	46	19	13	1	0	0	67	14	74
2014	MA-06	9	38	48	5	0	0	0	47	5	18
2014	MA-07	19	31	21	16	13	0	0	50	29	12
2011	MA	29	46	16	6	3	0	0	75	9	375
2011	MA-01	20	41	39	0	0	0	0	61	0	10
2011	MA-02	26	31	24	10	0	4	4	62	11	22
2011	MA-03	38	44	12	4	3	0	0	82	6	110
2011	MA-04	31	54	11	2	2	0	0	85	4	66
2011	MA-05	18	59	9	9	5	0	0	77	14	78
2011	MA-06	31	53	8	6	3	0	0	83	9	32
2011	MA-07	36	23	20	14	6	0	0	59	20	17

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	40	44	7	7	2	0	84	9	351
2017	MA-01	45	48	3	4	0	0	93	4	26
2017	MA-02	57	30	3	6	0	3	91	6	31
2017	MA-03	51	36	4	7	2	0	87	9	95
2017	MA-04	38	51	4	4	4	0	89	7	51
2017	MA-05	43	45	7	1	3	0	89	4	67
2017	MA-06	35	45	10	10	0	0	80	10	28
2017	MA-07	31	49	0	20	0	0	80	20	11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	41	46	6	6	2	0	87	8	351
2017	MA-01	58	42	0	0	0	0	100	0	26
2017	MA-02	51	36	6	6	0	0	88	6	31
2017	MA-03	39	48	3	7	2	0	88	9	95
2017	MA-04	38	47	6	4	5	0	85	9	51
2017	MA-05	49	41	6	1	3	0	90	4	67
2017	MA-06	51	49	0	0	0	0	100	0	28
2017	MA-07	57	36	0	7	0	0	93	7	11
2014	MA	40	44	10	2	3	1	84	5	374
2014	MA-01	40	51	0	0	9	0	91	9	22
2014	MA-02	65	18	14	4	0	0	82	4	21
2014	MA-03	37	45	11	3	3	1	83	6	114
2014	MA-04	42	41	10	2	4	2	84	5	58
2014	MA-05	33	55	8	3	0	2	89	3	74
2014	MA-06	67	28	0	5	0	0	95	5	18
2014	MA-07	46	40	14	0	0	0	86	0	12
2011	MA	41	46	6	4	1	1	88	5	375
2011	MA-01	39	61	0	0	0	0	100	0	10
2011	MA-02	27	64	4	5	0	0	90	5	22
2011	MA-03	42	45	9	2	0	2	89	2	110
2011	MA-04	37	56	2	3	2	0	93	5	66
2011	MA-05	35	43	7	10	2	2	80	13	78
2011	MA-06	49	41	0	7	0	3	93	7	32
2011	MA-07	54	28	5	7	5	0	82	13	17
2008	MA	43	44	8	4	1	0	87	5	349
2008	MA-02	54	33	8	4	0	0	88	4	24
2008	MA-03	31	50	12	5	1	0	82	6	97
2008	MA-04	49	44	5	2	0	0	93	2	54
2008	MA-05	43	39	10	6	1	0	82	8	76
2008	MA-06	49	41	8	3	0	0	90	3	35

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	31	44	10	9	6	75	15	349
2017	MA-01	40	37	5	14	5	77	18	25
2017	MA-02	45	35	6	13	0	80	13	31
2017	MA-03	26	49	14	6	4	75	11	95
2017	MA-04	25	54	13	4	4	79	7	51
2017	MA-05	44	45	1	6	4	89	10	66
2017	MA-06	37	43	9	3	7	80	10	28
2017	MA-07	38	49	0	0	13	87	13	11

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	48	42	8	0	2	0	90	2	350
2017	MA-01	61	34	4	0	0	0	96	0	26
2017	MA-02	59	37	3	0	0	0	97	0	30
2017	MA-03	44	35	16	1	4	0	79	5	95
2017	MA-04	39	53	7	0	0	0	93	0	51
2017	MA-05	60	33	4	0	3	0	93	3	67
2017	MA-06	45	49	6	0	0	0	94	0	28
2017	MA-07	37	56	7	0	0	0	93	0	11
2014	MA	53	38	6	2	1	0	91	3	375
2014	MA-01	59	37	0	5	0	0	95	5	22
2014	MA-02	69	23	0	9	0	0	91	9	21
2014	MA-03	42	45	8	3	1	0	87	4	114
2014	MA-04	49	39	6	2	5	0	88	6	58
2014	MA-05	54	41	4	0	1	0	95	1	74
2014	MA-06	62	33	5	0	0	0	95	0	18
2014	MA-07	65	14	21	0	0	0	79	0	12
2011	MA	51	40	8	1	0	0	91	1	375
2011	MA-01	51	49	0	0	0	0	100	0	10
2011	MA-02	51	35	9	0	0	4	90	0	22
2011	MA-03	44	45	10	0	2	0	88	2	110
2011	MA-04	53	39	8	0	0	0	92	0	66
2011	MA-05	48	43	7	1	0	0	91	1	78
2011	MA-06	62	27	10	0	0	0	90	0	32
2011	MA-07	68	27	5	0	0	0	95	0	17

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	31	50	10	5	4	0	0	81	9	350
2017	MA-01	27	53	11	4	4	0	0	81	9	26
2017	MA-02	33	51	10	3	0	0	3	87	3	30
2017	MA-03	27	50	13	6	4	0	0	77	11	95
2017	MA-04	38	47	6	5	3	0	0	85	8	51
2017	MA-05	53	34	6	3	4	0	0	87	7	67
2017	MA-06	21	76	0	3	0	0	0	97	3	28
2017	MA-07	36	45	0	7	13	0	0	80	20	11
2014	MA	25	51	10	9	5	0	0	76	14	375
2014	MA-01	17	28	5	32	19	0	0	45	51	22
2014	MA-02	28	45	17	9	0	0	0	73	9	21
2014	MA-03	26	51	10	10	2	0	0	77	13	114
2014	MA-04	25	63	5	6	0	2	0	90	6	58
2014	MA-05	29	51	10	9	1	0	0	80	10	74
2014	MA-06	32	63	0	5	0	0	0	95	5	18
2014	MA-07	43	34	14	0	9	0	0	77	9	12
2011	MA	36	49	9	4	2	0	0	85	6	372
2011	MA-01	27	62	10	0	0	0	0	90	0	10
2011	MA-02	35	40	20	0	0	4	0	79	0	22
2011	MA-03	39	45	10	3	1	1	1	86	4	108
2011	MA-04	42	45	6	7	0	0	0	87	7	66
2011	MA-05	30	56	5	5	4	0	0	86	9	78
2011	MA-06	35	54	4	4	4	0	0	88	8	31
2011	MA-07	54	39	0	7	0	0	0	93	7	17

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	41	39	9	7	4	0	80	11	348
2017	MA-01	32	56	4	7	0	0	88	7	26
2017	MA-02	48	41	3	4	0	3	92	5	30
2017	MA-03	46	36	12	2	4	0	82	6	95
2017	MA-04	48	31	14	6	0	0	79	6	50
2017	MA-05	56	28	7	4	4	0	85	8	67
2017	MA-06	39	54	7	0	0	0	93	0	27
2017	MA-07	48	32	0	7	13	0	80	20	11
2014	MA	34	44	13	7	3	0	77	10	375
2014	MA-01	17	23	23	14	23	0	40	37	22
2014	MA-02	37	40	13	9	0	0	77	9	21
2014	MA-03	40	43	8	8	2	0	83	9	114
2014	MA-04	41	43	13	3	0	0	84	3	58
2014	MA-05	31	56	6	5	1	0	87	7	74
2014	MA-06	41	49	9	0	0	0	91	0	18
2014	MA-07	43	34	23	0	0	0	77	0	12

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	35	44	11	5	5	0	1	79	10	348
2017	MA-01	39	49	7	4	0	0	0	88	4	26
2017	MA-02	48	34	10	5	0	0	3	85	5	29
2017	MA-03	40	44	9	3	3	0	0	84	6	95
2017	MA-04	42	30	11	9	5	0	2	74	15	51
2017	MA-05	41	46	6	3	4	0	0	87	7	67
2017	MA-06	29	48	20	3	0	0	0	76	3	27
2017	MA-07	29	52	0	7	13	0	0	80	20	11
2014	MA	33	44	12	7	4	0	0	77	11	375
2014	MA-01	26	41	14	9	9	0	0	68	19	22
2014	MA-02	41	28	26	5	0	0	0	69	5	21
2014	MA-03	39	41	10	7	3	0	0	80	10	114
2014	MA-04	37	47	6	3	7	0	0	84	10	58
2014	MA-05	31	51	16	3	0	0	0	82	3	74
2014	MA-06	30	52	0	13	0	5	0	86	14	18
2014	MA-07	27	61	0	13	0	0	0	87	13	12
2011	MA	46	37	10	5	1	0	1	85	6	375
2011	MA-01	60	40	0	0	0	0	0	100	0	10
2011	MA-02	48	41	10	0	0	0	0	90	0	22
2011	MA-03	46	40	10	1	2	1	1	87	3	110
2011	MA-04	53	36	2	7	2	0	0	89	9	66
2011	MA-05	47	38	8	5	0	0	2	87	5	78
2011	MA-06	43	34	17	7	0	0	0	76	7	32
2011	MA-07	47	28	10	14	0	0	0	76	14	17

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	45	44	7	2	2	0	89	4	349
2017	MA-01	64	36	0	0	0	0	100	0	26
2017	MA-02	61	39	0	0	0	0	100	0	30
2017	MA-03	39	43	9	4	5	0	82	9	95
2017	MA-04	37	50	13	0	0	0	87	0	51
2017	MA-05	58	33	6	0	3	0	92	3	66
2017	MA-06	37	50	9	3	0	0	88	3	28
2017	MA-07	55	39	0	7	0	0	93	7	11
2014	MA	44	43	7	5	2	0	87	6	375
2014	MA-01	49	42	4	5	0	0	91	5	22
2014	MA-02	74	22	0	4	0	0	96	4	21
2014	MA-03	33	48	13	7	0	0	81	7	114
2014	MA-04	37	48	3	7	5	0	85	12	58
2014	MA-05	55	37	5	3	0	0	92	3	74
2014	MA-06	62	33	5	0	0	0	95	0	18
2014	MA-07	48	38	0	0	14	0	86	14	12
2011	MA	47	43	7	3	1	0	90	4	375
2011	MA-01	20	80	0	0	0	0	100	0	10
2011	MA-02	58	28	10	4	0	0	85	4	22
2011	MA-03	41	47	9	2	2	0	87	4	110
2011	MA-04	46	45	8	0	0	0	92	0	66
2011	MA-05	46	44	5	2	2	0	90	5	78
2011	MA-06	59	31	3	8	0	0	89	8	32
2011	MA-07	66	27	7	0	0	0	93	0	17
2008	MA	43	44	7	5	2	0	86	6	349
2008	MA-02	33	54	4	4	4	0	88	8	24
2008	MA-03	33	51	8	5	2	1	85	7	97
2008	MA-04	57	31	8	4	0	0	88	4	54
2008	MA-05	42	44	9	3	3	0	86	5	76
2008	MA-06	58	36	5	0	0	0	95	0	35

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	43	36	11	6	2	0	2	81	8	351
2017	MA-01	35	25	18	4	4	0	13	70	10	26
2017	MA-02	65	29	6	0	0	0	0	94	0	31
2017	MA-03	55	39	5	1	0	0	0	94	1	95
2017	MA-04	51	34	6	6	0	0	3	88	6	51
2017	MA-05	37	43	11	6	1	0	1	81	7	67
2017	MA-06	24	23	23	26	3	0	0	48	29	28
2017	MA-07	15	32	33	7	13	0	0	47	20	11
2014	MA	43	37	13	5	2	0	0	80	7	373
2014	MA-01	54	32	5	5	0	5	0	90	5	22
2014	MA-02	65	23	9	4	0	0	0	88	4	21
2014	MA-03	57	27	14	2	0	0	1	85	2	114
2014	MA-04	41	33	15	5	6	0	0	73	12	58
2014	MA-05	33	51	9	5	1	0	0	84	6	72
2014	MA-06	28	39	14	14	5	0	0	67	19	18
2014	MA-07	32	41	7	7	13	0	0	73	20	12
2011	MA	40	37	16	6	1	0	0	77	7	373
2011	MA-01	60	40	0	0	0	0	0	100	0	10
2011	MA-02	53	47	0	0	0	0	0	100	0	20
2011	MA-03	56	33	8	2	1	0	0	89	3	110
2011	MA-04	35	45	17	2	2	0	0	80	3	66
2011	MA-05	29	36	24	9	2	0	0	65	11	78
2011	MA-06	27	29	28	12	3	0	0	57	15	32
2011	MA-07	25	31	10	35	0	0	0	55	35	17
2008	MA	33	42	17	5	2	0	0	76	7	349
2008	MA-02	59	37	4	0	0	0	0	96	0	24
2008	MA-03	48	39	10	1	2	0	0	87	3	97
2008	MA-04	40	38	22	0	0	0	0	78	0	54
2008	MA-05	22	51	18	6	1	0	1	74	8	76
2008	MA-06	11	40	26	15	8	0	0	51	23	35

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	6	16	37	25	10	1	5	38	23	350
2017	MA-01	13	4	38	15	12	8	9	33	21	26
2017	MA-02	0	3	26	36	20	3	12	66	4	31
2017	MA-03	4	14	29	33	14	0	5	50	19	95
2017	MA-04	0	13	51	19	11	0	6	32	14	51
2017	MA-05	0	9	45	30	7	3	6	41	9	67
2017	MA-06	7	22	46	19	5	0	0	24	30	28
2017	MA-07	27	16	30	28	0	0	0	28	42	11
2014	MA	5	19	43	21	10	0	2	31	25	371
2014	MA-01	10	24	29	15	14	0	8	31	37	21
2014	MA-02	0	22	8	39	27	4	0	69	23	21
2014	MA-03	3	12	45	27	8	0	5	37	16	113
2014	MA-04	6	16	48	22	8	0	0	30	22	58
2014	MA-05	5	21	50	11	13	0	0	25	26	74
2014	MA-06	0	22	43	30	5	0	0	35	22	18
2014	MA-07	13	7	50	20	9	0	0	30	20	12
2011	MA	5	18	37	22	13	1	5	37	24	372
2011	MA-01	0	11	21	39	29	0	0	68	11	10
2011	MA-02	0	10	22	27	27	0	14	62	12	22
2011	MA-03	4	10	42	26	10	2	6	39	15	109
2011	MA-04	5	15	40	21	15	0	5	38	21	66
2011	MA-05	6	25	39	17	12	0	1	29	31	77
2011	MA-06	3	22	31	31	12	0	0	44	25	32
2011	MA-07	19	24	29	17	12	0	0	28	42	17
2008	MA	3	16	41	26	12	0	2	39	19	348
2008	MA-02	0	8	21	42	17	0	12	67	9	24
2008	MA-03	2	7	38	36	14	0	3	51	9	97
2008	MA-04	2	18	42	24	14	0	0	38	20	54
2008	MA-05	3	18	45	23	9	0	3	33	21	76
2008	MA-06	4	13	54	18	10	0	0	29	17	35

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	5	11	22	27	27	3	6	60	17	350
2017	MA-01	4	9	25	9	29	15	9	50	17	26
2017	MA-02	0	9	9	19	47	6	9	79	11	31
2017	MA-03	3	3	24	31	33	0	6	68	6	95
2017	MA-04	0	11	24	28	31	0	6	63	12	51
2017	MA-05	0	1	20	40	24	4	10	75	2	67
2017	MA-06	10	13	25	37	15	0	0	52	23	28
2017	MA-07	27	0	22	23	29	0	0	52	27	11
2014	MA	6	11	25	31	19	4	4	54	19	373
2014	MA-01	19	14	14	23	23	5	3	50	35	22
2014	MA-02	0	13	13	13	52	4	4	71	15	21
2014	MA-03	6	8	20	38	17	5	6	62	16	113
2014	MA-04	3	9	24	38	16	6	4	61	12	58
2014	MA-05	1	16	34	31	19	0	0	49	17	74
2014	MA-06	8	5	35	28	14	5	5	47	14	18
2014	MA-07	13	9	28	22	29	0	0	50	22	12
2011	MA	4	9	24	31	24	4	4	60	14	369
2011	MA-01	0	0	10	39	39	11	0	88	0	10
2011	MA-02	0	0	10	9	49	14	18	86	0	22
2011	MA-03	2	8	18	31	33	4	5	70	10	109
2011	MA-04	7	5	25	30	23	7	3	59	13	65
2011	MA-05	4	11	35	34	14	1	1	49	15	77
2011	MA-06	3	10	29	40	15	3	0	57	14	32
2011	MA-07	22	14	13	29	21	0	0	51	36	15
2008	MA	2	3	20	33	37	2	3	74	5	348
2008	MA-02	0	4	0	29	54	4	8	95	5	24
2008	MA-03	0	0	15	26	51	3	5	84	0	97
2008	MA-04	0	2	26	41	29	2	0	72	2	54
2008	MA-05	4	1	23	32	37	0	3	72	5	76
2008	MA-06	0	3	18	38	31	5	5	77	3	35

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	7	14	30	23	14	4	9	43	23	348
2017	MA-01	0	4	37	14	15	16	14	41	6	26
2017	MA-02	0	10	33	6	30	8	13	46	12	30
2017	MA-03	6	4	30	27	21	5	6	54	12	94
2017	MA-04	6	11	36	27	8	2	10	39	20	51
2017	MA-05	1	14	31	30	10	3	10	46	18	67
2017	MA-06	14	29	16	32	10	0	0	42	42	28
2017	MA-07	13	7	36	22	22	0	0	44	20	11
2014	MA	12	16	31	21	12	2	6	35	31	373
2014	MA-01	19	9	23	19	9	0	22	35	35	22
2014	MA-02	4	9	14	37	14	9	13	66	17	21
2014	MA-03	9	10	35	21	12	2	9	38	22	113
2014	MA-04	13	20	35	20	7	2	3	28	35	57
2014	MA-05	13	23	28	22	14	0	0	36	36	74
2014	MA-06	0	23	38	5	21	5	9	30	26	18
2014	MA-07	27	7	43	7	15	0	0	23	34	12
2011	MA	9	14	31	26	11	4	6	40	26	370
2011	MA-01	0	33	0	58	9	0	0	67	33	10
2011	MA-02	5	0	31	13	31	10	10	55	7	22
2011	MA-03	1	9	32	31	12	5	10	50	12	109
2011	MA-04	9	9	19	34	11	9	9	55	22	66
2011	MA-05	12	20	41	18	6	1	1	25	33	77
2011	MA-06	13	15	28	37	3	0	4	41	29	32
2011	MA-07	28	6	31	14	21	0	0	35	34	15
2008	MA	4	12	31	29	18	3	3	50	16	348
2008	MA-02	0	8	17	34	21	8	12	69	10	24
2008	MA-03	0	6	25	37	26	3	3	67	6	97
2008	MA-04	5	7	34	31	16	5	2	51	13	54
2008	MA-05	4	16	24	33	19	1	1	54	21	76
2008	MA-06	0	2	56	26	13	0	3	40	3	35

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	4	10	29	32	17	1	5	53	15	350
2017	MA-01	4	22	18	9	26	8	14	44	33	26
2017	MA-02	4	0	17	26	44	0	9	77	5	31
2017	MA-03	1	6	26	42	21	0	3	66	8	95
2017	MA-04	4	6	41	25	17	2	6	45	10	51
2017	MA-05	3	10	37	34	9	0	8	46	14	67
2017	MA-06	7	16	33	32	12	0	0	43	23	28
2017	MA-07	27	7	14	28	25	0	0	53	33	11
2014	MA	5	11	29	34	17	1	2	53	17	373
2014	MA-01	9	18	23	23	19	0	8	45	30	22
2014	MA-02	0	0	17	26	44	4	9	81	0	21
2014	MA-03	4	8	19	44	20	0	4	68	12	113
2014	MA-04	8	11	31	36	15	0	0	51	19	58
2014	MA-05	5	19	34	34	9	0	0	42	24	74
2014	MA-06	0	19	51	19	11	0	0	30	19	18
2014	MA-07	0	7	54	29	9	0	0	39	7	12
2011	MA	3	11	27	36	19	2	3	57	15	366
2011	MA-01	0	0	20	51	29	0	0	80	0	10
2011	MA-02	0	10	4	17	58	0	10	84	12	22
2011	MA-03	2	4	25	38	23	3	6	67	6	109
2011	MA-04	3	11	31	35	16	0	3	52	15	65
2011	MA-05	1	19	36	33	8	3	0	42	20	77
2011	MA-06	7	13	29	41	3	3	3	47	21	30
2011	MA-07	14	14	18	46	8	0	0	54	28	15
2008	MA	1	11	30	39	17	0	2	57	12	348
2008	MA-02	0	0	29	33	25	0	12	67	0	24
2008	MA-03	1	1	24	44	27	1	2	73	2	97
2008	MA-04	2	6	34	39	19	0	0	58	8	54
2008	MA-05	1	15	32	40	10	0	1	51	17	76
2008	MA-06	0	15	41	33	10	0	0	43	15	35

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	8	19	29	20	16	1	6	39	29	349
2017	MA-01	9	22	22	4	20	8	16	32	40	26
2017	MA-02	4	0	6	33	40	3	13	87	5	30
2017	MA-03	1	13	30	31	19	1	4	53	15	94
2017	MA-04	7	22	35	17	11	2	6	31	31	51
2017	MA-05	6	23	38	16	10	0	8	28	31	67
2017	MA-06	10	35	27	19	8	0	0	28	45	28
2017	MA-07	27	14	22	22	16	0	0	38	40	11
2014	MA	12	17	32	23	12	1	3	36	31	373
2014	MA-01	23	9	23	27	14	0	3	43	33	22
2014	MA-02	9	0	21	21	31	9	9	63	11	21
2014	MA-03	6	13	31	28	15	1	7	46	20	113
2014	MA-04	13	20	34	23	7	2	2	31	34	58
2014	MA-05	16	18	38	23	5	0	0	28	34	74
2014	MA-06	8	33	38	5	11	5	0	17	44	18
2014	MA-07	26	14	9	41	9	0	0	51	40	12
2011	MA	7	17	29	23	17	2	5	43	26	370
2011	MA-01	0	0	51	21	29	0	0	49	0	10
2011	MA-02	5	5	18	9	49	5	9	67	12	22
2011	MA-03	2	13	28	30	17	3	7	53	16	109
2011	MA-04	7	7	26	29	19	2	10	54	16	66
2011	MA-05	15	31	30	18	3	1	3	22	47	77
2011	MA-06	12	22	37	15	6	3	4	23	37	32
2011	MA-07	14	20	39	13	14	0	0	27	34	15
2008	MA	3	17	31	29	17	2	2	47	21	348
2008	MA-02	0	12	8	33	34	0	12	76	14	24
2008	MA-03	1	6	26	35	29	2	1	66	7	97
2008	MA-04	2	13	37	26	21	2	0	47	15	54
2008	MA-05	5	22	40	26	5	0	3	32	28	76
2008	MA-06	10	26	30	32	3	0	0	34	36	35

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	4	11	33	22	18	4	8	46	17	350
2017	MA-01	4	9	18	18	15	17	20	51	21	26
2017	MA-02	0	3	29	13	30	9	15	58	4	31
2017	MA-03	3	7	36	27	19	4	3	50	11	95
2017	MA-04	0	19	36	12	23	2	8	40	21	50
2017	MA-05	1	13	38	22	13	3	10	40	16	67
2017	MA-06	7	19	39	29	5	0	0	34	26	28
2017	MA-07	7	20	21	29	24	0	0	53	27	11
2014	MA	4	8	24	32	23	3	6	60	14	372
2014	MA-01	5	5	19	32	19	5	17	65	12	22
2014	MA-02	0	0	13	18	43	17	9	82	0	21
2014	MA-03	4	8	21	34	23	3	8	63	13	112
2014	MA-04	0	7	30	27	32	2	2	62	8	58
2014	MA-05	6	11	30	39	11	0	3	51	17	74
2014	MA-06	9	5	47	30	0	0	10	33	15	17
2014	MA-07	13	16	14	27	23	0	7	53	31	12
2011	MA	2	10	27	28	21	3	9	55	14	371
2011	MA-01	0	0	0	41	47	11	0	100	0	10
2011	MA-02	0	5	14	18	41	13	9	75	7	22
2011	MA-03	2	9	31	25	20	3	10	51	13	109
2011	MA-04	0	5	28	31	21	4	11	61	6	65
2011	MA-05	4	19	33	25	8	1	9	37	26	77
2011	MA-06	7	6	31	40	13	0	3	55	14	32
2011	MA-07	12	18	31	26	13	0	0	39	30	17
2008	MA	3	10	31	28	19	2	7	51	14	347
2008	MA-02	4	4	12	33	21	8	17	72	11	24
2008	MA-03	0	11	30	20	31	2	6	56	12	97
2008	MA-04	2	5	36	33	18	4	2	54	8	54
2008	MA-05	5	14	37	35	6	0	3	42	20	76
2008	MA-06	5	24	32	21	18	0	0	39	29	34

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	8	14	37	17	12	5	6	33	26	350
2017	MA-01	4	13	43	0	9	21	9	13	25	26
2017	MA-02	0	4	26	18	21	15	15	56	6	31
2017	MA-03	6	9	31	27	17	4	5	48	17	95
2017	MA-04	6	4	56	21	6	2	6	29	11	51
2017	MA-05	6	13	43	19	7	3	10	30	21	67
2017	MA-06	7	32	39	17	5	0	0	23	39	28
2017	MA-07	13	0	34	7	46	0	0	53	13	11
2014	MA	9	18	33	18	13	5	4	34	30	373
2014	MA-01	19	43	10	19	0	5	3	21	68	21
2014	MA-02	0	9	29	23	30	9	0	58	10	21
2014	MA-03	7	16	23	21	16	7	10	44	27	113
2014	MA-04	7	13	43	18	13	5	2	33	22	58
2014	MA-05	9	16	46	18	9	3	0	27	25	74
2014	MA-06	8	9	47	14	11	5	5	28	20	18
2014	MA-07	27	7	30	7	29	0	0	36	34	12

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	63	20	7	4	2	0	4	87	6	351
2017	MA-01	72	7	3	0	0	0	18	96	0	26
2017	MA-02	64	27	3	6	0	0	0	91	6	31
2017	MA-03	73	16	2	4	4	0	1	90	8	95
2017	MA-04	61	22	4	10	4	0	0	83	13	51
2017	MA-05	57	28	11	1	1	0	0	86	3	67
2017	MA-06	49	29	3	13	0	0	6	83	14	28
2017	MA-07	33	40	20	7	0	0	0	73	7	11
2014	MA	67	18	6	5	1	1	2	88	7	374
2014	MA-01	77	5	5	0	4	5	5	90	5	22
2014	MA-02	86	4	0	4	0	0	5	95	5	21
2014	MA-03	70	19	3	5	1	2	0	91	6	114
2014	MA-04	58	28	5	6	0	0	3	89	6	58
2014	MA-05	52	27	6	11	1	0	3	81	13	74
2014	MA-06	62	19	9	5	5	0	0	81	9	18
2014	MA-07	78	7	7	7	0	0	0	86	7	12
2011	MA	61	18	7	9	3	0	2	80	13	375
2011	MA-01	59	30	0	10	0	0	0	90	10	10
2011	MA-02	91	0	9	0	0	0	0	91	0	22
2011	MA-03	66	20	5	7	3	0	0	85	10	110
2011	MA-04	56	11	11	11	1	2	7	75	14	66
2011	MA-05	45	26	7	18	4	0	0	71	21	78
2011	MA-06	50	28	12	6	3	0	0	79	9	32
2011	MA-07	56	22	6	10	5	0	0	79	15	17
2008	MA	62	19	7	5	4	0	3	83	10	350
2008	MA-02	64	20	4	12	0	0	0	84	12	25
2008	MA-03	71	18	6	2	2	0	0	90	4	97
2008	MA-04	71	17	5	5	0	0	2	90	5	54
2008	MA-05	42	24	12	9	12	1	0	67	21	76
2008	MA-06	51	28	5	10	5	0	0	79	15	35

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	34	32	9	3	5	7	11	80	10	351
2017	MA-01	38	25	4	0	9	11	14	83	12	26
2017	MA-02	28	33	6	4	0	13	15	85	6	31
2017	MA-03	33	27	7	1	4	13	14	83	7	95
2017	MA-04	37	27	9	2	0	10	15	85	3	51
2017	MA-05	45	31	10	1	3	0	10	84	5	67
2017	MA-06	47	31	6	3	6	0	6	83	10	28
2017	MA-07	67	33	0	0	0	0	0	100	0	11
2014	MA	34	29	12	7	6	5	7	72	14	375
2014	MA-01	31	19	32	5	5	9	0	55	10	22
2014	MA-02	28	18	4	4	9	14	23	73	20	21
2014	MA-03	33	29	10	4	4	8	12	77	10	114
2014	MA-04	31	33	16	7	3	5	6	71	11	58
2014	MA-05	46	28	10	4	3	3	5	82	8	74
2014	MA-06	47	35	9	8	0	0	0	82	8	18
2014	MA-07	28	28	0	9	35	0	0	55	45	12

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	54	28	9	6	3	0	0	82	10	351
2017	MA-01	63	19	4	9	4	0	0	82	13	26
2017	MA-02	43	48	0	9	0	0	0	91	9	31
2017	MA-03	63	25	3	5	3	1	0	88	9	95
2017	MA-04	61	28	9	2	0	0	0	89	2	51
2017	MA-05	59	30	4	4	3	0	0	89	7	67
2017	MA-06	63	24	0	7	6	0	0	87	13	28
2017	MA-07	58	29	13	0	0	0	0	87	0	11
2014	MA	52	28	8	5	6	1	0	80	12	375
2014	MA-01	40	23	23	9	5	0	0	63	13	22
2014	MA-02	61	13	13	9	4	0	0	74	13	21
2014	MA-03	54	30	6	5	5	0	0	84	10	114
2014	MA-04	56	24	4	7	6	3	0	82	13	58
2014	MA-05	62	25	7	3	2	0	1	88	5	74
2014	MA-06	57	43	0	0	0	0	0	100	0	18
2014	MA-07	41	27	0	9	23	0	0	68	32	12

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	44	35	8	7	3	1	2	82	10	350
2017	MA-01	60	33	3	4	0	0	0	93	4	26
2017	MA-02	58	27	9	3	0	3	0	87	3	31
2017	MA-03	53	31	10	1	3	2	0	86	4	95
2017	MA-04	48	44	2	2	4	0	0	93	5	51
2017	MA-05	40	48	6	6	0	0	1	88	6	66
2017	MA-06	66	17	3	6	7	0	0	84	13	28
2017	MA-07	31	43	14	13	0	0	0	73	13	11
2014	MA	40	41	7	7	5	1	0	81	12	375
2014	MA-01	31	41	5	23	0	0	0	72	23	22
2014	MA-02	41	37	0	14	4	4	0	82	18	21
2014	MA-03	51	38	3	2	4	2	0	91	6	114
2014	MA-04	38	46	12	4	0	0	0	84	4	58
2014	MA-05	45	38	8	5	2	1	0	84	7	74
2014	MA-06	42	48	5	5	0	0	0	91	5	18
2014	MA-07	27	38	0	9	26	0	0	65	35	12
2011	MA	43	39	7	6	3	3	0	84	8	375
2011	MA-01	70	30	0	0	0	0	0	100	0	10
2011	MA-02	58	18	10	0	5	9	0	84	6	22
2011	MA-03	46	41	6	2	1	4	0	90	3	110
2011	MA-04	39	40	4	12	0	3	2	84	13	66
2011	MA-05	47	35	5	8	4	1	0	83	12	78
2011	MA-06	43	38	13	0	4	3	0	83	4	32
2011	MA-07	53	34	0	0	14	0	0	86	14	17
2008	MA	41	42	9	4	1	2	1	85	6	349
2008	MA-02	56	28	12	0	0	0	4	88	0	25
2008	MA-03	50	35	8	2	0	3	3	90	2	97
2008	MA-04	43	44	11	2	0	0	0	87	2	53
2008	MA-05	35	46	14	4	1	0	0	81	5	76
2008	MA-06	39	46	5	10	0	0	0	85	10	35

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	30	30	9	9	7	12	3	70	19	351
2017	MA-01	30	15	12	0	9	34	0	69	13	26
2017	MA-02	24	41	3	4	3	19	6	86	10	31
2017	MA-03	29	27	16	5	6	16	1	67	14	95
2017	MA-04	33	37	8	8	4	10	2	79	13	51
2017	MA-05	36	38	3	9	3	10	1	84	13	67
2017	MA-06	53	26	3	11	7	0	0	79	18	28
2017	MA-07	58	29	0	0	13	0	0	87	13	11
2014	MA	34	33	11	6	8	7	1	73	15	375
2014	MA-01	31	19	27	0	14	9	0	55	15	22
2014	MA-02	41	19	0	5	13	22	0	77	23	21
2014	MA-03	31	37	8	6	4	11	2	79	12	114
2014	MA-04	29	38	13	6	5	6	3	73	12	58
2014	MA-05	48	27	13	2	7	3	0	77	10	74
2014	MA-06	47	36	11	0	0	5	0	88	0	18
2014	MA-07	37	28	0	14	22	0	0	65	35	12
2011	MA	38	31	10	6	4	10	2	77	11	373
2011	MA-01	59	22	19	0	0	0	0	81	0	10
2011	MA-02	53	4	10	10	5	17	0	70	19	22
2011	MA-03	31	39	8	4	2	14	3	84	6	110
2011	MA-04	40	26	7	6	5	13	3	79	13	66
2011	MA-05	39	32	9	7	5	5	3	77	13	77
2011	MA-06	47	35	4	0	4	7	3	91	4	31
2011	MA-07	58	17	5	7	14	0	0	75	20	17
2008	MA	34	38	10	6	2	8	2	80	9	350
2008	MA-02	44	32	4	4	0	12	4	91	5	25
2008	MA-03	29	34	12	5	0	16	3	78	7	97
2008	MA-04	37	48	5	4	2	2	2	88	7	54
2008	MA-05	32	44	13	5	3	3	0	79	8	76
2008	MA-06	34	54	10	3	0	0	0	87	3	35

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	13	24	14	8	8	25	8	56	23	351
2017	MA-01	15	4	16	4	0	60	0	48	11	26
2017	MA-02	9	15	15	0	0	51	9	61	0	31
2017	MA-03	17	13	10	7	5	40	7	57	24	95
2017	MA-04	17	21	14	10	6	22	11	57	22	51
2017	MA-05	17	31	14	11	0	10	17	65	15	67
2017	MA-06	8	56	22	0	10	3	0	66	11	28
2017	MA-07	14	67	7	0	13	0	0	80	13	11
2014	MA	13	26	18	10	8	18	7	52	25	374
2014	MA-01	9	9	23	19	19	22	0	24	47	22
2014	MA-02	4	19	9	9	9	46	4	47	36	21
2014	MA-03	14	19	16	7	3	30	12	57	17	114
2014	MA-04	11	24	12	17	6	22	9	50	33	58
2014	MA-05	15	34	21	6	4	11	10	61	13	74
2014	MA-06	9	54	23	9	0	0	5	66	10	18
2014	MA-07	6	28	35	0	31	0	0	34	31	12

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	59	30	6	3	2	89	5	351
2017	MA-01	57	38	0	4	0	96	4	26
2017	MA-02	65	32	3	0	0	97	0	31
2017	MA-03	60	34	2	3	1	94	4	95
2017	MA-04	67	25	7	0	0	93	0	51
2017	MA-05	71	25	3	1	0	96	1	67
2017	MA-06	71	29	0	0	0	100	0	28
2017	MA-07	73	14	0	0	13	87	13	11
2014	MA	54	33	5	5	3	87	8	375
2014	MA-01	49	46	0	5	0	95	5	22
2014	MA-02	73	15	0	4	9	87	13	21
2014	MA-03	59	33	4	1	3	92	4	114
2014	MA-04	63	28	1	6	1	92	7	58
2014	MA-05	57	34	4	5	0	91	5	74
2014	MA-06	59	41	0	0	0	100	0	18
2014	MA-07	34	22	9	13	23	55	35	12

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	43	38	10	6	3	1	0	81	9	350
2017	MA-01	50	34	12	0	4	0	0	84	4	26
2017	MA-02	50	32	10	7	0	0	0	82	7	31
2017	MA-03	56	32	5	3	4	0	0	88	7	95
2017	MA-04	45	42	9	4	0	0	0	88	4	50
2017	MA-05	46	38	3	11	0	1	0	86	11	67
2017	MA-06	37	43	14	3	0	0	3	83	3	28
2017	MA-07	30	44	13	14	0	0	0	73	14	11
2014	MA	44	34	8	7	6	1	1	79	13	375
2014	MA-01	49	27	5	9	9	0	0	77	19	22
2014	MA-02	49	9	17	14	0	0	12	65	16	21
2014	MA-03	48	33	7	9	4	0	0	81	13	114
2014	MA-04	45	41	7	3	4	0	0	86	7	58
2014	MA-05	49	39	5	2	3	2	0	91	5	74
2014	MA-06	35	41	9	5	9	0	0	77	14	18
2014	MA-07	36	43	7	14	0	0	0	78	14	12
2011	MA	43	40	9	3	4	0	1	84	7	373
2011	MA-01	30	51	19	0	0	0	0	81	0	10
2011	MA-02	48	33	9	4	5	0	0	81	9	22
2011	MA-03	45	44	2	3	3	1	3	92	6	110
2011	MA-04	48	37	5	4	5	0	1	86	9	66
2011	MA-05	47	43	5	2	2	0	0	90	5	78
2011	MA-06	37	37	17	3	7	0	0	73	10	32
2011	MA-07	45	23	19	6	7	0	0	68	13	16
2008	MA	38	39	11	7	3	0	1	78	10	349
2008	MA-02	44	48	4	4	0	0	0	92	4	25
2008	MA-03	41	42	11	3	2	0	1	84	5	97
2008	MA-04	36	38	10	11	2	2	0	76	14	54
2008	MA-05	41	32	12	8	5	0	3	75	13	75
2008	MA-06	33	46	13	8	0	0	0	79	8	35

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	54	31	9	2	3	1	0	86	5	350
2017	MA-01	65	31	0	0	4	0	0	96	4	26
2017	MA-02	67	30	3	0	0	0	0	97	0	31
2017	MA-03	63	22	7	2	3	3	0	88	5	95
2017	MA-04	54	35	9	2	0	0	0	89	2	51
2017	MA-05	58	29	6	3	0	4	0	91	3	67
2017	MA-06	47	37	16	0	0	0	0	84	0	28
2017	MA-07	40	47	0	13	0	0	0	87	13	11
2014	MA	54	27	8	7	2	1	0	83	9	375
2014	MA-01	54	23	19	5	0	0	0	77	5	22
2014	MA-02	66	4	16	9	0	4	0	74	9	21
2014	MA-03	59	26	4	7	3	1	0	86	9	114
2014	MA-04	54	29	5	8	0	4	0	87	8	58
2014	MA-05	62	27	5	4	1	0	0	89	5	74
2014	MA-06	62	29	9	0	0	0	0	91	0	18
2014	MA-07	27	66	0	7	0	0	0	93	7	12
2011	MA	57	29	7	3	1	1	1	88	5	374
2011	MA-01	60	30	10	0	0	0	0	90	0	10
2011	MA-02	63	23	5	0	0	9	0	94	0	22
2011	MA-03	59	29	4	4	1	1	3	91	5	110
2011	MA-04	61	26	5	3	2	1	1	89	5	66
2011	MA-05	65	26	5	1	2	0	1	91	4	78
2011	MA-06	46	37	14	0	0	3	0	85	0	32
2011	MA-07	53	32	10	5	0	0	0	85	5	17
2008	MA	55	31	9	2	2	1	1	86	4	350
2008	MA-02	84	12	0	0	4	0	0	96	4	25
2008	MA-03	58	35	3	1	2	0	1	94	3	97
2008	MA-04	51	30	12	4	0	3	0	83	4	54
2008	MA-05	54	32	8	1	3	0	2	87	4	76
2008	MA-06	54	31	15	0	0	0	0	85	0	35

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	49	33	10	5	3	0	82	8	351
2017	MA-01	60	31	4	0	4	0	91	4	26
2017	MA-02	55	39	3	3	0	0	94	3	31
2017	MA-03	54	28	10	2	5	1	83	7	95
2017	MA-04	56	31	9	2	2	0	87	4	51
2017	MA-05	56	31	10	3	0	0	87	3	67
2017	MA-06	57	29	3	12	0	0	85	12	28
2017	MA-07	54	14	20	13	0	0	67	13	11
2014	MA	50	32	6	7	5	0	82	12	375
2014	MA-01	45	51	5	0	0	0	95	0	22
2014	MA-02	48	30	4	18	0	0	78	18	21
2014	MA-03	55	29	5	6	5	1	84	11	114
2014	MA-04	51	32	9	4	2	2	85	6	58
2014	MA-05	55	34	3	4	4	0	89	8	74
2014	MA-06	60	26	0	5	9	0	86	14	18
2014	MA-07	43	50	0	0	7	0	93	7	12
2011	MA	51	33	10	3	3	1	85	6	373
2011	MA-01	51	49	0	0	0	0	100	0	10
2011	MA-02	53	32	15	0	0	0	85	0	22
2011	MA-03	50	34	7	4	3	3	86	7	109
2011	MA-04	53	31	11	0	4	1	85	4	66
2011	MA-05	55	35	6	2	1	0	90	4	78
2011	MA-06	58	27	7	4	4	0	86	7	32
2011	MA-07	42	53	5	0	0	0	95	0	17
2008	MA	51	35	7	3	4	0	86	7	350
2008	MA-02	64	36	0	0	0	0	100	0	25
2008	MA-03	52	32	11	3	2	0	84	5	97
2008	MA-04	45	39	4	9	2	0	84	12	54
2008	MA-05	57	35	4	0	4	0	92	4	76
2008	MA-06	46	44	8	3	0	0	90	3	35

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	80	12	3	1	0	0	3	95	2	350
2017	MA-01	78	4	0	0	0	0	18	100	0	26
2017	MA-02	96	4	0	0	0	0	0	100	0	31
2017	MA-03	79	13	3	3	1	0	1	93	4	94
2017	MA-04	79	11	4	2	2	2	0	92	4	51
2017	MA-05	80	18	1	0	0	0	0	99	0	67
2017	MA-06	97	3	0	0	0	0	0	100	0	28
2017	MA-07	79	8	13	0	0	0	0	87	0	11
2014	MA	83	11	2	1	0	1	1	97	1	375
2014	MA-01	68	14	5	4	0	5	5	90	5	22
2014	MA-02	86	9	4	0	0	0	0	96	0	21
2014	MA-03	84	12	1	1	0	1	2	98	1	114
2014	MA-04	93	5	0	2	0	0	0	98	2	58
2014	MA-05	77	17	3	0	0	0	3	97	0	74
2014	MA-06	100	0	0	0	0	0	0	100	0	18
2014	MA-07	94	6	0	0	0	0	0	100	0	12
2011	MA	82	10	3	1	1	0	2	95	2	374
2011	MA-01	78	11	0	10	0	0	0	90	10	10
2011	MA-02	90	5	5	0	0	0	0	95	0	22
2011	MA-03	84	9	2	2	0	0	3	96	2	110
2011	MA-04	75	13	4	0	1	2	5	94	1	66
2011	MA-05	83	15	1	1	0	0	0	98	1	78
2011	MA-06	90	10	0	0	0	0	0	100	0	32
2011	MA-07	82	7	11	0	0	0	0	89	0	17
2008	MA	87	7	1	2	1	1	2	96	2	349
2008	MA-02	80	20	0	0	0	0	0	100	0	25
2008	MA-03	86	10	1	2	0	0	1	97	2	97
2008	MA-04	89	3	0	2	2	2	2	96	4	54
2008	MA-05	86	8	4	1	0	0	1	95	1	75
2008	MA-06	95	5	0	0	0	0	0	100	0	35

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	67	18	5	1	3	2	3	90	5	350
2017	MA-01	91	4	4	0	0	0	0	96	0	26
2017	MA-02	66	28	0	0	0	0	6	100	0	31
2017	MA-03	76	18	2	2	0	1	1	96	2	94
2017	MA-04	73	17	2	0	0	6	2	98	0	51
2017	MA-05	80	17	3	0	0	0	0	97	0	67
2017	MA-06	69	14	9	0	7	0	0	84	7	28
2017	MA-07	36	64	0	0	0	0	0	100	0	11
2014	MA	61	21	6	3	3	4	3	88	6	375
2014	MA-01	54	28	0	5	9	0	5	85	15	22
2014	MA-02	68	8	14	0	0	4	5	84	0	21
2014	MA-03	65	14	9	1	3	5	4	87	4	114
2014	MA-04	71	11	9	3	0	3	3	87	3	58
2014	MA-05	72	16	5	2	3	2	0	90	5	74
2014	MA-06	62	18	0	0	0	11	9	100	0	18
2014	MA-07	36	38	0	14	13	0	0	74	26	12
2011	MA	67	21	4	2	2	1	3	91	4	375
2011	MA-01	90	10	0	0	0	0	0	100	0	10
2011	MA-02	76	19	0	0	0	0	5	100	0	22
2011	MA-03	75	15	3	1	0	3	4	96	1	110
2011	MA-04	69	24	2	2	3	0	0	93	5	66
2011	MA-05	71	21	4	0	1	2	0	95	1	78
2011	MA-06	67	26	4	0	0	3	0	96	0	32
2011	MA-07	54	29	10	7	0	0	0	82	7	17

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	57	29	6	4	2	1	1	87	7	351
2017	MA-01	60	35	0	0	4	0	0	96	4	26
2017	MA-02	67	33	0	0	0	0	0	100	0	31
2017	MA-03	60	27	4	1	5	0	2	89	7	95
2017	MA-04	72	21	4	2	0	2	0	94	2	51
2017	MA-05	67	23	6	3	0	1	0	92	3	67
2017	MA-06	57	37	6	0	0	0	0	94	0	28
2017	MA-07	45	36	7	13	0	0	0	80	13	11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	55	28	9	3	3	1	85	6	351
2017	MA-01	60	35	0	0	4	0	96	4	26
2017	MA-02	76	24	0	0	0	0	100	0	31
2017	MA-03	62	22	9	1	5	2	85	5	95
2017	MA-04	61	29	6	4	0	0	91	4	51
2017	MA-05	63	27	4	3	0	3	93	3	67
2017	MA-06	44	37	20	0	0	0	80	0	28
2017	MA-07	52	42	7	0	0	0	93	0	11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	56	26	10	5	2	1	82	7	351
2017	MA-01	74	22	0	0	4	0	96	4	26
2017	MA-02	70	24	0	6	0	0	94	6	31
2017	MA-03	58	27	8	4	3	0	85	7	95
2017	MA-04	60	27	5	8	0	0	87	8	51
2017	MA-05	63	23	11	1	1	0	86	3	67
2017	MA-06	57	27	16	0	0	0	84	0	28
2017	MA-07	45	29	27	0	0	0	73	0	11
2014	MA	55	27	8	3	6	1	83	9	375
2014	MA-01	68	19	0	5	9	0	86	14	22
2014	MA-02	65	13	18	4	0	0	78	4	21
2014	MA-03	54	32	4	7	3	0	86	10	114
2014	MA-04	55	32	6	2	5	2	88	6	58
2014	MA-05	67	21	5	2	5	0	88	7	74
2014	MA-06	60	19	21	0	0	0	79	0	18
2014	MA-07	36	36	21	0	7	0	72	7	12

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	28	33	13	3	2	4	17	77	7	124
2017	MA-04	17	38	7	3	0	7	28	84	5	29
2017	MA-05	27	31	17	3	0	3	17	73	4	57
2017	MA-06	41	32	14	5	0	0	9	80	5	22
2014	MA	21	38	13	3	4	10	11	75	9	115
2014	MA-04	26	42	5	0	0	16	11	93	0	19
2014	MA-05	25	25	15	2	3	16	14	71	7	59
2014	MA-06	29	57	7	0	7	0	0	86	7	14

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	33	35	13	6	6	7	1	74	13	351
2017	MA-01	46	18	4	13	4	15	0	74	21	26
2017	MA-02	55	29	6	4	0	6	0	89	5	31
2017	MA-03	33	41	11	2	4	8	1	82	7	95
2017	MA-04	23	46	9	8	2	11	0	78	11	51
2017	MA-05	41	44	7	3	3	3	0	87	6	67
2017	MA-06	50	29	0	5	13	3	0	82	18	28
2017	MA-07	27	52	13	0	8	0	0	79	8	11
2014	MA	28	39	14	6	4	10	0	74	10	375
2014	MA-01	26	32	23	5	9	5	0	61	15	22
2014	MA-02	31	18	9	4	0	38	0	80	6	21
2014	MA-03	36	37	8	3	3	13	0	84	7	114
2014	MA-04	17	60	11	3	0	9	0	84	3	58
2014	MA-05	23	48	12	10	4	3	0	74	14	74
2014	MA-06	49	23	23	0	0	5	0	75	0	18
2014	MA-07	36	22	22	14	0	7	0	62	15	12
2011	MA	31	33	16	4	5	11	1	72	10	374
2011	MA-01	30	51	19	0	0	0	0	81	0	10
2011	MA-02	40	13	21	5	0	22	0	67	7	22
2011	MA-03	28	37	10	3	1	19	2	82	5	110
2011	MA-04	33	34	13	8	5	8	0	72	14	66
2011	MA-05	29	36	17	4	6	6	1	70	11	77
2011	MA-06	34	25	31	0	4	6	0	63	4	32
2011	MA-07	40	35	19	0	5	0	0	76	5	17

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	29	35	15	11	7	3	1	66	18	351
2017	MA-01	37	37	13	4	4	4	0	77	9	26
2017	MA-02	61	26	6	4	0	3	0	89	4	31
2017	MA-03	30	36	13	8	7	6	0	70	16	95
2017	MA-04	21	43	11	17	2	6	0	67	20	51
2017	MA-05	32	47	8	10	3	0	0	79	13	67
2017	MA-06	31	35	10	11	13	0	0	66	24	28
2017	MA-07	24	49	0	7	20	0	0	73	27	11
2014	MA	23	39	15	13	8	3	0	63	21	372
2014	MA-01	21	23	19	23	9	5	0	47	34	22
2014	MA-02	31	40	16	4	9	0	0	71	13	21
2014	MA-03	30	42	8	7	7	6	0	76	15	114
2014	MA-04	17	46	16	16	3	2	0	64	19	57
2014	MA-05	20	43	20	10	8	0	0	62	17	74
2014	MA-06	35	24	19	17	5	0	0	59	22	18
2014	MA-07	36	22	9	26	7	0	0	57	34	12
2011	MA	26	34	20	9	7	4	0	63	16	373
2011	MA-01	40	51	0	9	0	0	0	91	9	10
2011	MA-02	53	22	21	0	0	5	0	78	0	22
2011	MA-03	26	40	18	6	1	7	1	73	7	109
2011	MA-04	25	35	22	8	6	3	0	62	15	66
2011	MA-05	14	39	18	16	12	1	0	54	28	77
2011	MA-06	24	28	28	6	10	3	0	54	17	32
2011	MA-07	42	45	0	7	5	0	0	87	13	17
2008	MA	31	36	19	6	5	3	0	69	12	349
2008	MA-02	46	46	4	0	0	4	0	96	0	24
2008	MA-03	35	30	21	6	1	7	0	69	8	97
2008	MA-04	34	41	21	0	4	0	0	75	4	54
2008	MA-05	29	35	25	3	8	1	0	64	10	76
2008	MA-06	24	43	18	13	3	0	0	67	15	35

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	21	34	20	12	7	6	1	58	20	350
2017	MA-01	26	40	18	4	0	12	0	75	5	26
2017	MA-02	41	41	6	3	0	6	3	90	3	31
2017	MA-03	22	39	17	6	7	9	0	67	15	94
2017	MA-04	15	39	19	19	4	4	0	56	24	51
2017	MA-05	25	35	18	13	3	6	0	64	16	67
2017	MA-06	15	38	22	11	13	0	0	53	24	28
2017	MA-07	7	52	15	7	20	0	0	58	27	11
2014	MA	17	32	21	14	9	8	0	53	25	375
2014	MA-01	17	23	23	19	14	5	0	42	34	22
2014	MA-02	8	28	25	4	9	26	0	49	17	21
2014	MA-03	23	34	12	9	8	14	0	66	19	114
2014	MA-04	9	45	22	14	4	6	0	58	19	58
2014	MA-05	15	30	34	14	8	0	0	45	22	74
2014	MA-06	24	24	38	14	0	0	0	48	14	18
2014	MA-07	36	22	9	26	7	0	0	57	34	12
2011	MA	17	35	20	12	6	10	0	58	20	373
2011	MA-01	11	50	19	0	0	20	0	76	0	10
2011	MA-02	17	27	20	5	9	22	0	56	19	22
2011	MA-03	18	45	15	6	2	15	0	73	9	110
2011	MA-04	20	29	22	13	5	10	0	55	20	66
2011	MA-05	8	39	21	18	9	5	0	50	28	76
2011	MA-06	15	28	35	6	9	6	0	46	16	32
2011	MA-07	36	38	7	19	0	0	0	74	19	17
2008	MA	16	40	19	8	4	13	0	64	14	349
2008	MA-02	32	28	4	4	0	32	0	88	6	25
2008	MA-03	23	38	16	4	0	19	0	75	5	96
2008	MA-04	14	51	21	5	4	5	0	68	10	54
2008	MA-05	9	44	23	8	5	11	0	60	14	76
2008	MA-06	11	43	26	15	3	3	0	55	18	35

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	25	36	12	13	9	4	1	64	23	351
2017	MA-01	34	37	13	4	4	7	0	76	9	26
2017	MA-02	47	36	3	7	0	6	0	89	8	31
2017	MA-03	21	45	13	6	6	10	0	72	13	95
2017	MA-04	23	34	11	22	6	4	0	59	29	51
2017	MA-05	34	37	15	11	1	1	0	72	13	67
2017	MA-06	24	48	6	8	13	0	0	73	21	28
2017	MA-07	31	36	7	7	13	7	0	71	21	11
2014	MA	21	34	15	15	9	6	0	59	25	375
2014	MA-01	22	23	9	23	19	5	0	47	44	22
2014	MA-02	12	31	29	14	0	13	0	50	16	21
2014	MA-03	27	36	12	10	7	7	0	69	18	114
2014	MA-04	24	41	11	10	10	4	0	68	21	58
2014	MA-05	18	36	22	16	3	5	0	57	20	74
2014	MA-06	33	35	18	14	0	0	0	68	14	18
2014	MA-07	36	22	7	0	35	0	0	57	35	12
2011	MA	29	36	15	10	5	6	0	69	15	373
2011	MA-01	11	58	22	0	0	9	0	76	0	10
2011	MA-02	43	28	5	15	0	9	0	78	16	22
2011	MA-03	30	42	12	6	3	8	0	78	9	110
2011	MA-04	34	30	20	9	3	4	0	67	12	66
2011	MA-05	20	44	15	10	8	4	0	66	18	76
2011	MA-06	34	44	16	3	4	0	0	77	7	32
2011	MA-07	40	23	5	18	14	0	0	63	32	17
2008	MA	25	40	14	10	5	8	0	70	15	350
2008	MA-02	44	32	8	12	0	4	0	79	12	25
2008	MA-03	28	34	17	8	2	11	0	69	11	97
2008	MA-04	28	43	17	5	4	4	0	73	10	54
2008	MA-05	23	48	12	6	5	6	0	75	12	76
2008	MA-06	19	53	5	18	3	3	0	74	21	35

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	22	38	18	11	7	3	1	62	19	350
2017	MA-01	37	33	22	9	0	0	0	69	9	26
2017	MA-02	41	39	9	3	4	3	0	83	8	31
2017	MA-03	24	40	18	6	6	5	0	68	13	95
2017	MA-04	21	40	19	13	2	6	0	64	16	51
2017	MA-05	24	49	15	7	4	0	0	73	11	67
2017	MA-06	18	45	6	14	16	0	0	63	31	28
2017	MA-07	7	60	0	21	13	0	0	67	33	11
2014	MA	19	40	16	12	10	3	0	61	23	374
2014	MA-01	17	32	19	9	23	0	0	49	32	22
2014	MA-02	21	58	4	9	4	4	0	82	13	21
2014	MA-03	25	44	12	8	9	3	0	71	17	114
2014	MA-04	12	59	9	13	5	2	0	72	18	58
2014	MA-05	19	35	22	12	9	2	0	55	22	73
2014	MA-06	19	40	24	17	0	0	0	59	17	18
2014	MA-07	27	16	23	21	13	0	0	43	34	12
2011	MA	17	44	18	9	6	5	0	65	16	373
2011	MA-01	29	41	10	0	0	20	0	87	0	10
2011	MA-02	30	37	20	4	0	9	0	74	5	22
2011	MA-03	23	42	18	8	1	8	1	71	9	110
2011	MA-04	15	53	19	7	2	5	0	72	9	66
2011	MA-05	11	49	19	13	8	0	0	59	21	76
2011	MA-06	12	47	18	9	10	3	0	61	20	32
2011	MA-07	30	29	17	5	19	0	0	59	24	17
2008	MA	21	47	14	11	4	3	0	70	15	350
2008	MA-02	44	40	8	0	0	8	0	91	0	25
2008	MA-03	19	50	16	10	1	4	0	72	12	97
2008	MA-04	21	53	12	6	4	3	0	77	11	54
2008	MA-05	20	55	9	10	5	1	0	75	16	76
2008	MA-06	13	53	13	18	0	3	0	68	18	35

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	30	45	15	8	1	1	75	9	351
2017	MA-01	42	33	25	0	0	0	75	0	26
2017	MA-02	47	44	6	0	0	3	94	0	31
2017	MA-03	33	49	9	7	1	1	83	8	95
2017	MA-04	27	54	6	10	0	4	84	10	51
2017	MA-05	32	48	13	7	0	0	80	7	67
2017	MA-06	18	49	16	16	0	0	68	16	28
2017	MA-07	40	27	7	27	0	0	67	27	11
2014	MA	28	40	18	7	6	1	69	13	375
2014	MA-01	32	26	32	0	9	0	58	9	22
2014	MA-02	46	41	4	9	0	0	87	9	21
2014	MA-03	29	39	18	7	7	1	68	14	114
2014	MA-04	25	51	14	7	3	2	77	9	58
2014	MA-05	26	45	16	8	5	0	70	14	74
2014	MA-06	35	37	28	0	0	0	72	0	18
2014	MA-07	36	31	14	20	0	0	66	20	12
2011	MA	25	45	16	8	2	3	73	11	373
2011	MA-01	40	40	19	0	0	0	81	0	10
2011	MA-02	22	65	9	0	0	4	90	0	22
2011	MA-03	29	46	13	5	1	7	80	6	109
2011	MA-04	32	41	17	6	0	4	76	7	66
2011	MA-05	18	50	14	14	4	1	68	18	78
2011	MA-06	19	45	13	9	11	3	66	21	31
2011	MA-07	35	42	10	7	5	0	77	13	17

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	45	39	11	3	1	3	86	3	350
2017	MA-01	60	33	3	4	0	0	93	4	26
2017	MA-02	62	38	0	0	0	0	100	0	31
2017	MA-03	42	32	13	2	2	8	82	4	94
2017	MA-04	41	46	10	0	0	4	90	0	51
2017	MA-05	46	44	9	0	0	1	91	0	67
2017	MA-06	44	43	14	0	0	0	86	0	28
2017	MA-07	53	47	0	0	0	0	100	0	11
2014	MA	39	46	9	3	1	2	86	4	375
2014	MA-01	54	32	14	0	0	0	86	0	22
2014	MA-02	48	27	9	13	0	4	78	13	21
2014	MA-03	35	52	8	3	0	2	89	3	114
2014	MA-04	31	54	8	4	0	3	87	4	58
2014	MA-05	43	45	11	1	0	0	88	1	74
2014	MA-06	40	55	0	0	0	5	100	0	18
2014	MA-07	30	40	14	0	16	0	70	16	12
2011	MA	38	39	11	4	1	7	83	5	372
2011	MA-01	51	49	0	0	0	0	100	0	10
2011	MA-02	68	28	0	0	0	4	100	0	22
2011	MA-03	35	40	10	3	0	12	85	3	110
2011	MA-04	32	41	14	5	2	6	78	7	66
2011	MA-05	40	39	9	3	1	8	86	4	76
2011	MA-06	38	36	19	4	0	3	77	4	31
2011	MA-07	37	46	5	7	5	0	82	13	17

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	30	45	11	8	3	1	1	77	12	350
2017	MA-01	44	43	9	0	4	0	0	87	4	26
2017	MA-02	45	29	12	7	0	0	6	79	8	31
2017	MA-03	24	45	12	13	3	2	1	71	16	94
2017	MA-04	27	52	6	12	0	2	2	82	13	51
2017	MA-05	35	53	9	0	1	1	0	90	1	67
2017	MA-06	31	49	3	16	0	0	0	80	16	28
2017	MA-07	42	32	20	7	0	0	0	73	7	11
2014	MA	35	40	10	7	4	2	2	77	12	375
2014	MA-01	49	37	0	5	9	0	0	86	14	22
2014	MA-02	43	30	9	13	5	0	0	73	18	21
2014	MA-03	31	42	12	6	3	2	4	78	10	114
2014	MA-04	50	30	11	7	0	1	0	81	7	58
2014	MA-05	25	50	12	9	1	0	3	77	11	74
2014	MA-06	48	38	9	5	0	0	0	86	5	18
2014	MA-07	29	45	14	0	13	0	0	74	13	12
2011	MA	31	41	11	8	3	5	1	76	12	371
2011	MA-01	19	50	20	0	11	0	0	69	11	10
2011	MA-02	45	23	10	9	0	9	4	77	11	22
2011	MA-03	30	36	12	11	1	8	2	73	13	109
2011	MA-04	37	40	15	2	5	1	0	78	6	65
2011	MA-05	24	52	6	8	4	4	1	81	13	77
2011	MA-06	31	42	10	6	3	7	0	79	10	31
2011	MA-07	35	28	11	7	5	14	0	73	14	17
2008	MA	26	41	14	10	4	3	2	71	15	350
2008	MA-02	28	48	4	16	0	0	4	79	17	25
2008	MA-03	19	31	20	15	6	5	2	55	23	97
2008	MA-04	32	42	7	9	2	4	3	80	13	54
2008	MA-05	26	50	10	5	8	0	1	77	13	76
2008	MA-06	43	37	8	8	3	3	0	81	11	35

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	18	40	19	13	4	5	1	62	18	350
2017	MA-01	26	34	18	12	0	11	0	67	13	26
2017	MA-02	19	51	13	11	0	6	0	75	11	30
2017	MA-03	20	40	18	9	5	8	0	65	16	95
2017	MA-04	15	37	29	11	4	0	4	54	16	51
2017	MA-05	24	44	21	7	1	3	0	69	9	67
2017	MA-06	21	53	10	9	3	3	0	76	13	28
2017	MA-07	7	67	20	7	0	0	0	73	7	11
2014	MA	22	34	18	13	5	7	1	60	20	375
2014	MA-01	23	40	19	14	5	0	0	63	19	22
2014	MA-02	26	21	4	22	5	22	0	60	34	21
2014	MA-03	22	35	17	13	3	9	1	64	18	114
2014	MA-04	17	37	25	13	3	5	0	57	17	58
2014	MA-05	23	27	22	21	3	4	0	53	24	74
2014	MA-06	24	23	19	9	0	16	9	62	13	18
2014	MA-07	7	43	30	20	0	0	0	50	20	12
2011	MA	17	35	22	12	5	9	1	57	19	374
2011	MA-01	19	22	29	30	0	0	0	40	30	10
2011	MA-02	13	32	14	19	0	22	0	58	25	22
2011	MA-03	22	33	21	10	4	9	2	61	15	110
2011	MA-04	23	34	20	10	5	8	0	62	16	66
2011	MA-05	9	40	24	8	7	12	1	56	17	77
2011	MA-06	12	37	39	9	0	3	0	50	9	32
2011	MA-07	27	38	7	16	5	7	0	70	23	17

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	17	32	16	14	8	12	2	57	25	351
2017	MA-01	21	31	21	0	4	23	0	68	6	26
2017	MA-02	15	41	9	13	0	15	6	71	17	31
2017	MA-03	17	25	23	13	8	13	0	48	25	95
2017	MA-04	17	27	12	19	4	19	2	55	29	51
2017	MA-05	15	25	18	10	10	18	3	52	25	67
2017	MA-06	21	39	16	18	6	0	0	60	25	28
2017	MA-07	36	52	0	0	13	0	0	87	13	11
2014	MA	17	28	18	13	12	11	3	52	28	375
2014	MA-01	26	23	28	0	14	9	0	54	15	22
2014	MA-02	18	20	5	4	14	26	13	61	30	21
2014	MA-03	15	26	14	16	7	16	6	53	30	114
2014	MA-04	18	25	25	16	3	12	2	50	21	58
2014	MA-05	14	27	23	16	14	6	0	43	32	74
2014	MA-06	26	14	23	14	8	14	0	46	26	18
2014	MA-07	6	36	7	9	35	6	0	45	48	12
2011	MA	13	26	17	16	8	16	4	49	30	374
2011	MA-01	9	62	10	9	0	0	10	79	10	10
2011	MA-02	27	28	13	5	0	22	4	75	7	22
2011	MA-03	11	21	15	21	5	23	4	44	36	110
2011	MA-04	14	19	26	14	5	16	6	42	25	66
2011	MA-05	9	27	18	15	13	14	4	43	35	77
2011	MA-06	12	31	13	20	9	12	3	50	34	32
2011	MA-07	23	28	12	7	19	12	0	58	29	17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	51	29	10	5	1	0	4	83	7	350
2017	MA-01	74	9	0	0	0	4	13	100	0	26
2017	MA-02	67	24	3	3	0	0	3	94	3	31
2017	MA-03	44	33	9	8	2	0	3	80	11	94
2017	MA-04	49	32	11	2	4	0	2	83	6	51
2017	MA-05	37	41	10	11	1	0	0	77	13	67
2017	MA-06	49	29	16	6	0	0	0	78	6	28
2017	MA-07	45	48	7	0	0	0	0	93	0	11
2014	MA	55	24	11	6	1	1	3	82	7	374
2014	MA-01	77	5	5	4	0	5	5	90	5	22
2014	MA-02	78	14	4	0	0	0	4	95	0	21
2014	MA-03	63	17	8	6	1	2	3	84	7	114
2014	MA-04	40	37	11	9	0	0	3	79	9	57
2014	MA-05	30	27	24	13	3	0	5	59	16	74
2014	MA-06	53	38	0	9	0	0	0	91	9	18
2014	MA-07	45	47	7	0	0	0	0	93	0	12

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	67	22	5	2	1	3	93	2	350
2017	MA-01	69	11	0	0	9	12	100	0	26
2017	MA-02	89	8	3	0	0	0	97	0	30
2017	MA-03	67	19	6	7	1	0	87	7	95
2017	MA-04	64	30	4	2	0	0	94	2	51
2017	MA-05	65	29	4	1	0	0	94	1	67
2017	MA-06	71	26	3	0	0	0	97	0	28
2017	MA-07	67	33	0	0	0	0	100	0	11
2014	MA	73	18	4	1	2	2	95	1	375
2014	MA-01	77	5	5	4	5	5	90	5	22
2014	MA-02	95	0	0	0	0	5	100	0	21
2014	MA-03	73	21	1	1	4	0	98	1	114
2014	MA-04	71	17	6	2	3	3	92	2	58
2014	MA-05	63	25	8	1	0	3	91	1	74
2014	MA-06	91	5	5	0	0	0	95	0	18
2014	MA-07	73	27	0	0	0	0	100	0	12
2011	MA	71	22	2	3	1	1	94	3	373
2011	MA-01	59	20	0	21	0	0	79	21	10
2011	MA-02	80	9	10	0	0	0	90	0	22
2011	MA-03	76	20	1	3	0	0	96	3	109
2011	MA-04	69	20	2	1	2	5	96	2	65
2011	MA-05	62	31	4	1	0	1	95	1	78
2011	MA-06	68	25	3	0	4	0	97	0	32
2011	MA-07	64	29	6	0	0	0	94	0	17
2008	MA	74	19	4	1	0	1	95	1	350
2008	MA-02	76	20	4	0	0	0	96	0	25
2008	MA-03	71	20	7	1	0	0	92	1	97
2008	MA-04	74	24	2	0	0	0	98	0	54
2008	MA-05	69	27	1	1	0	1	97	1	76
2008	MA-06	77	13	5	0	0	5	95	0	35

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	36	37	15	7	3	1	0	74	11	349
2017	MA-01	42	31	18	0	4	4	0	77	5	26
2017	MA-02	52	31	6	10	0	0	0	84	10	31
2017	MA-03	30	47	14	3	4	1	0	78	7	94
2017	MA-04	41	41	6	12	0	0	0	82	12	50
2017	MA-05	49	34	10	4	1	1	0	84	6	67
2017	MA-06	37	45	7	5	6	0	0	82	11	28
2017	MA-07	44	36	7	0	13	0	0	80	13	11
2014	MA	36	38	14	4	7	1	0	74	11	374
2014	MA-01	14	46	23	13	0	3	0	62	14	22
2014	MA-02	42	36	9	0	9	4	0	82	9	21
2014	MA-03	41	39	9	4	7	1	0	81	11	114
2014	MA-04	35	36	18	3	9	0	0	71	11	58
2014	MA-05	41	38	13	3	3	2	0	81	6	74
2014	MA-06	45	41	14	0	0	0	0	86	0	18
2014	MA-07	29	36	23	13	0	0	0	65	13	12
2011	MA	43	34	10	7	4	2	0	78	11	374
2011	MA-01	20	39	10	31	0	0	0	59	31	10
2011	MA-02	61	10	15	10	0	4	0	74	11	22
2011	MA-03	46	38	9	4	1	2	1	86	5	110
2011	MA-04	43	36	10	5	4	2	0	81	9	65
2011	MA-05	43	42	5	2	8	0	0	85	9	78
2011	MA-06	37	37	16	4	4	3	0	76	8	32
2011	MA-07	58	10	6	13	7	7	0	73	21	17
2008	MA	41	37	11	6	3	1	0	79	10	350
2008	MA-02	68	20	8	0	0	4	0	92	0	25
2008	MA-03	43	41	12	3	0	1	0	84	4	97
2008	MA-04	43	28	12	9	7	0	0	72	16	54
2008	MA-05	44	41	11	1	3	0	0	85	4	76
2008	MA-06	42	38	5	10	5	0	0	80	15	35

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	25	32	16	12	10	2	3	59	24	350
2017	MA-01	24	23	25	13	4	3	7	52	20	26
2017	MA-02	43	34	6	10	3	3	0	80	14	31
2017	MA-03	17	32	18	19	13	1	0	50	32	94
2017	MA-04	32	39	11	6	8	2	2	74	14	51
2017	MA-05	35	33	7	12	7	0	7	73	20	67
2017	MA-06	34	36	3	17	6	0	3	73	24	28
2017	MA-07	49	38	0	0	13	0	0	87	13	11
2014	MA	22	30	15	14	14	3	2	55	29	375
2014	MA-01	3	27	23	23	19	5	0	32	44	22
2014	MA-02	26	26	9	5	17	7	10	63	26	21
2014	MA-03	21	35	12	13	18	1	0	57	31	114
2014	MA-04	27	26	18	10	9	3	8	59	21	58
2014	MA-05	30	31	13	17	6	2	1	64	24	74
2014	MA-06	19	42	5	13	9	11	0	69	25	18
2014	MA-07	30	35	0	14	22	0	0	65	35	12
2011	MA	26	33	14	14	11	2	1	60	25	374
2011	MA-01	20	30	19	31	0	0	0	50	31	10
2011	MA-02	39	18	13	15	5	5	4	63	23	22
2011	MA-03	18	33	17	22	7	3	0	52	30	110
2011	MA-04	32	34	16	6	8	2	2	68	15	65
2011	MA-05	24	46	8	6	15	0	1	71	22	78
2011	MA-06	40	31	0	6	17	4	3	76	24	32
2011	MA-07	51	17	0	20	12	0	0	68	32	17
2008	MA	28	33	15	12	9	1	2	63	22	349
2008	MA-02	44	48	8	0	0	0	0	92	0	25
2008	MA-03	18	41	15	15	10	1	0	59	25	97
2008	MA-04	35	27	17	8	12	0	2	63	20	54
2008	MA-05	29	39	7	13	9	1	1	70	23	75
2008	MA-06	34	26	17	8	15	0	0	60	23	35

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	23	43	18	9	3	4	1	69	12	350
2017	MA-01	27	29	26	13	0	4	0	59	14	26
2017	MA-02	40	36	14	10	0	0	0	76	10	31
2017	MA-03	20	44	14	8	4	8	1	71	13	95
2017	MA-04	21	44	20	9	0	6	0	69	10	51
2017	MA-05	25	51	10	6	4	3	1	79	10	67
2017	MA-06	39	46	15	0	0	0	0	85	0	27
2017	MA-07	22	52	14	13	0	0	0	73	13	11

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	46	38	10	2	2	1	1	85	4	350
2017	MA-01	60	15	16	4	0	0	4	78	5	26
2017	MA-02	49	42	3	3	0	3	0	94	3	31
2017	MA-03	46	46	3	0	3	2	0	93	3	95
2017	MA-04	47	43	7	3	0	0	0	90	3	50
2017	MA-05	50	39	8	0	0	3	0	91	0	67
2017	MA-06	63	21	9	0	7	0	0	84	7	28
2017	MA-07	67	20	13	0	0	0	0	87	0	11
2014	MA	52	32	10	2	1	2	0	87	3	374
2014	MA-01	40	42	19	0	0	0	0	81	0	22
2014	MA-02	65	12	9	9	0	4	0	81	9	21
2014	MA-03	59	29	8	0	1	2	0	90	1	114
2014	MA-04	63	30	3	3	0	2	0	94	3	58
2014	MA-05	49	44	4	0	0	2	0	96	0	74
2014	MA-06	65	14	9	0	0	11	0	89	0	18
2014	MA-07	42	34	23	0	0	0	0	77	0	12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	42	43	8	4	2	1	87	6	350
2017	MA-01	59	24	9	4	0	4	86	5	26
2017	MA-02	52	45	3	0	0	0	97	0	31
2017	MA-03	42	46	5	3	2	2	90	4	94
2017	MA-04	40	50	5	3	0	2	92	3	51
2017	MA-05	45	46	4	3	0	1	93	3	67
2017	MA-06	44	43	6	7	0	0	87	7	28
2017	MA-07	38	43	7	0	13	0	80	13	11
2014	MA	45	37	10	4	2	2	84	6	375
2014	MA-01	44	28	19	9	0	0	72	9	22
2014	MA-02	65	17	0	9	0	9	90	10	21
2014	MA-03	49	37	8	2	2	3	88	4	114
2014	MA-04	47	36	7	4	5	2	84	9	58
2014	MA-05	46	40	9	3	0	2	88	3	74
2014	MA-06	65	19	5	0	0	11	95	0	18
2014	MA-07	30	47	14	9	0	0	77	9	12
2011	MA	43	40	9	3	1	4	87	4	372
2011	MA-01	49	39	0	0	0	11	100	0	10
2011	MA-02	44	33	15	0	0	9	84	0	22
2011	MA-03	45	39	6	2	1	7	90	3	110
2011	MA-04	55	30	12	3	0	0	85	3	65
2011	MA-05	32	52	8	3	3	3	86	6	76
2011	MA-06	46	47	4	0	4	0	93	4	32
2011	MA-07	56	25	12	7	0	0	81	7	17

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	53	33	8	4	2	0	87	6	350
2017	MA-01	54	24	18	4	0	0	78	4	26
2017	MA-02	81	19	0	0	0	0	100	0	31
2017	MA-03	52	40	4	1	3	0	92	4	94
2017	MA-04	57	38	5	0	0	0	95	0	51
2017	MA-05	59	33	4	4	0	0	91	4	67
2017	MA-06	66	21	13	0	0	0	87	0	28
2017	MA-07	60	27	0	0	13	0	87	13	11
2014	MA	49	36	8	4	3	0	85	7	375
2014	MA-01	45	37	14	5	0	0	81	5	22
2014	MA-02	74	14	4	9	0	0	87	9	21
2014	MA-03	50	35	8	5	1	1	86	6	114
2014	MA-04	55	36	3	1	5	0	91	6	58
2014	MA-05	48	39	8	2	3	0	88	5	74
2014	MA-06	68	27	5	0	0	0	95	0	18
2014	MA-07	43	22	9	26	0	0	65	26	12
2011	MA	49	37	8	3	2	0	87	5	372
2011	MA-01	60	40	0	0	0	0	100	0	10
2011	MA-02	64	31	5	0	0	0	95	0	21
2011	MA-03	49	39	8	1	2	1	89	3	110
2011	MA-04	59	27	6	5	3	0	86	8	66
2011	MA-05	37	50	8	5	0	0	87	5	76
2011	MA-06	49	41	7	0	4	0	90	4	32
2011	MA-07	58	24	14	5	0	0	81	5	17
2008	MA	45	40	9	3	2	1	86	5	350
2008	MA-02	68	20	8	0	0	4	92	0	25
2008	MA-03	41	44	9	4	1	1	86	5	97
2008	MA-04	51	37	8	2	2	0	88	4	54
2008	MA-05	43	44	6	3	4	0	87	6	76
2008	MA-06	48	36	15	0	0	0	85	0	35

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	47	33	12	5	2	1	81	7	351
2017	MA-01	44	34	18	4	0	0	78	4	26
2017	MA-02	74	23	3	0	0	0	97	0	31
2017	MA-03	46	34	15	2	3	0	79	5	95
2017	MA-04	55	31	2	8	0	4	90	8	51
2017	MA-05	59	36	4	0	1	0	94	1	67
2017	MA-06	50	27	20	0	3	0	77	3	28
2017	MA-07	45	29	14	13	0	0	73	13	11
2014	MA	39	37	11	7	6	0	76	13	375
2014	MA-01	26	41	9	14	9	0	68	23	22
2014	MA-02	57	26	8	9	0	0	83	9	21
2014	MA-03	45	38	10	4	2	1	84	6	114
2014	MA-04	37	44	8	3	7	0	81	11	58
2014	MA-05	48	34	13	0	5	0	82	5	74
2014	MA-06	41	49	0	9	0	0	91	9	18
2014	MA-07	36	22	16	13	14	0	57	26	12
2011	MA	48	36	12	2	2	0	84	4	372
2011	MA-01	37	63	0	0	0	0	100	0	10
2011	MA-02	56	29	15	0	0	0	85	0	22
2011	MA-03	51	37	10	2	0	0	88	2	109
2011	MA-04	58	34	6	0	2	0	92	2	66
2011	MA-05	39	44	9	6	1	0	83	8	76
2011	MA-06	43	31	22	4	0	0	74	4	32
2011	MA-07	69	12	7	5	7	0	81	13	17

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	43	37	10	5	4	0	0	80	9	351
2017	MA-01	41	41	13	4	0	0	0	82	4	26
2017	MA-02	74	23	3	0	0	0	0	97	0	31
2017	MA-03	39	42	11	4	3	0	0	81	7	95
2017	MA-04	49	41	0	7	3	0	0	90	10	51
2017	MA-05	53	37	3	7	0	0	0	90	7	67
2017	MA-06	41	40	16	3	0	0	0	80	3	28
2017	MA-07	60	13	14	0	13	0	0	73	13	11
2014	MA	36	40	10	8	4	1	0	77	12	375
2014	MA-01	26	37	14	19	5	0	0	63	23	22
2014	MA-02	53	25	12	9	0	0	0	79	9	21
2014	MA-03	38	45	9	4	1	2	1	86	5	114
2014	MA-04	34	48	4	5	6	2	1	84	12	58
2014	MA-05	45	42	7	3	3	0	0	86	7	74
2014	MA-06	40	41	19	0	0	0	0	81	0	18
2014	MA-07	36	14	23	13	14	0	0	50	26	12
2011	MA	43	40	10	4	3	0	0	83	7	373
2011	MA-01	29	61	10	0	0	0	0	90	0	10
2011	MA-02	56	24	10	0	4	5	0	85	5	22
2011	MA-03	44	46	5	3	2	0	0	90	5	110
2011	MA-04	55	29	7	7	1	0	0	84	9	66
2011	MA-05	34	46	9	7	4	0	0	80	10	76
2011	MA-06	34	46	13	3	4	0	0	80	7	32
2011	MA-07	53	28	14	5	0	0	0	81	5	17
2008	MA	49	38	8	3	3	0	0	87	5	350
2008	MA-02	60	32	4	4	0	0	0	92	4	25
2008	MA-03	46	41	13	0	0	0	0	87	0	97
2008	MA-04	57	33	3	5	2	0	0	90	7	54
2008	MA-05	55	36	4	0	5	0	0	91	5	76
2008	MA-06	49	38	8	5	0	0	0	87	5	35

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	44	30	13	6	2	5	0	78	8	350
2017	MA-01	38	25	25	4	0	7	0	68	5	26
2017	MA-02	50	30	9	10	0	0	0	80	10	31
2017	MA-03	36	34	16	5	3	5	0	74	9	94
2017	MA-04	55	30	5	4	0	6	0	90	4	51
2017	MA-05	59	30	6	3	0	3	0	91	3	67
2017	MA-06	57	22	11	10	0	0	0	79	10	28
2017	MA-07	45	29	13	7	0	7	0	79	7	11
2014	MA	41	30	12	7	6	3	0	74	14	375
2014	MA-01	22	32	23	9	5	9	0	60	15	22
2014	MA-02	49	24	9	14	4	0	0	73	18	21
2014	MA-03	37	27	17	6	5	7	1	70	12	114
2014	MA-04	53	31	7	5	5	0	0	84	9	58
2014	MA-05	58	28	6	3	2	1	1	89	5	74
2014	MA-06	54	41	5	0	0	0	0	95	0	18
2014	MA-07	36	29	0	22	14	0	0	65	35	12
2011	MA	46	32	9	5	2	4	1	82	8	371
2011	MA-01	29	53	10	0	0	9	0	89	0	10
2011	MA-02	44	32	4	9	5	5	0	80	15	22
2011	MA-03	45	30	10	6	3	5	1	80	9	109
2011	MA-04	52	28	8	6	0	5	1	85	6	66
2011	MA-05	43	35	8	7	3	3	3	82	10	75
2011	MA-06	43	27	23	3	0	4	0	73	3	32
2011	MA-07	62	28	0	0	5	5	0	95	5	17
2008	MA	46	27	13	5	3	5	0	78	9	349
2008	MA-02	44	40	8	4	0	4	0	88	4	25
2008	MA-03	41	29	17	6	1	5	0	74	7	97
2008	MA-04	56	21	9	4	4	6	0	81	9	54
2008	MA-05	54	26	10	3	1	6	0	85	4	76
2008	MA-06	58	21	16	3	0	3	0	81	3	34

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	MA	13	61	25	351
2017	MA-01	7	56	37	26
2017	MA-02	3	81	15	31
2017	MA-03	19	48	33	95
2017	MA-04	16	63	21	51
2017	MA-05	17	60	23	67
2017	MA-06	6	79	14	28
2017	MA-07	14	70	16	11
2014	MA	16	58	26	375
2014	MA-01	5	77	18	22
2014	MA-02	21	61	19	21
2014	MA-03	16	51	33	114
2014	MA-04	20	59	22	58
2014	MA-05	14	62	23	74
2014	MA-06	9	68	22	18
2014	MA-07	28	56	16	12
2011	MA	16	62	22	374
2011	MA-01	11	70	19	10
2011	MA-02	10	72	18	22
2011	MA-03	22	50	28	110
2011	MA-04	11	69	20	66
2011	MA-05	20	60	20	78
2011	MA-06	20	64	16	31
2011	MA-07	19	69	12	17

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	MA	23	59	10	3	3	1	50
2017	MA-03	0	75	13	4	8	0	18
2017	MA-05	33	51	8	8	0	0	11
2014	MA	31	44	13	7	9999	4	57
2014	MA-03	12	41	32	5	9999	10	19
2014	MA-04	9	70	0	21	9999	0	10
2014	MA-05	39	52	0	9	9999	0	11
2011	MA	14	60	10	6	9999	10	62
2011	MA-03	0	71	13	8	9999	8	24
2011	MA-05	0	69	6	13	9999	13	16

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	MA	9	91	351
2017	MA-01	21	79	26
2017	MA-03	9	91	95
2017	MA-06	0	100	28
2014	MA	10	90	375
2014	MA-03	10	90	114

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	MA	48	29
2014	MA	46	32
2014	MA-03	66	10

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	MA	60	29
2014	MA	64	32
2014	MA-03	50	10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	MA	0	29
2014	MA-03	0	10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	MA	0	29
2014	MA-03	0	10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	MA	54	29
2014	MA	45	32

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	MA	16	29
2014	MA	40	32

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	MA	48	29
2014	MA	35	32
2014	MA-03	59	10

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	MA	36	29
2014	MA	38	32

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	MA	16	29
2014	MA	25	32

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	MA	59	29
2014	MA	39	32

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	MA	23	29
2014	MA	38	32

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	MA	0	29

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	MA	30	29
2014	MA	38	32

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	MA	31	29
2014	MA	21	32
2014	MA-03	0	10

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	MA	41	29
2014	MA	45	32

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	MA	22	29
2014	MA	29	32

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	MA	17	29

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	MA	21	29

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	MA	35	29
2014	MA	27	32

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	MA	22	25

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	MA	29	25
2014	MA	16	29

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	MA	21	25

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	MA	44	25
2014	MA	20	29

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	MA	37	25
2014	MA	39	29

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	MA	0	25
2014	MA-03	0	10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	MA	58	25
2014	MA	63	29
2014	MA-03	67	10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	MA	93	7	29

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	16	17	17	5	3	33	9	58	13	351
2017	MA-01	17	16	9	0	9	41	9	65	17	26
2017	MA-02	12	7	18	7	0	37	18	44	16	31
2017	MA-03	12	17	9	3	2	47	10	67	11	95
2017	MA-04	11	15	10	6	0	41	17	63	13	51
2017	MA-05	25	23	10	1	1	33	7	79	5	67
2017	MA-06	21	23	20	0	0	29	6	69	0	28
2017	MA-07	35	39	13	0	0	7	7	85	0	11
2014	MA	14	22	14	5	4	31	10	60	16	375
2014	MA-01	14	14	37	9	0	22	5	38	13	22
2014	MA-02	9	18	0	9	0	51	13	75	25	21
2014	MA-03	11	21	9	2	5	36	15	65	15	114
2014	MA-04	9	23	12	3	1	41	11	66	10	58
2014	MA-05	17	23	12	7	0	31	10	69	11	74
2014	MA-06	16	14	32	0	0	33	5	48	0	18
2014	MA-07	27	31	0	16	26	0	0	57	43	12

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	37	36	13	2	4	7	0	79	6	349
2017	MA-01	38	26	13	4	4	14	0	75	10	26
2017	MA-02	40	22	12	0	0	23	3	84	0	31
2017	MA-03	37	37	17	1	3	5	0	78	4	94
2017	MA-04	32	48	9	4	0	6	0	86	4	51
2017	MA-05	42	45	6	1	0	6	0	92	2	67
2017	MA-06	50	39	8	0	0	3	0	92	0	28
2017	MA-07	67	20	0	0	13	0	0	87	13	11
2014	MA	33	34	15	5	3	9	1	74	9	375
2014	MA-01	37	9	37	9	0	8	0	50	10	22
2014	MA-02	35	14	8	9	0	33	0	74	14	21
2014	MA-03	31	37	14	3	4	10	1	76	8	114
2014	MA-04	34	43	10	9	0	5	0	80	9	58
2014	MA-05	32	46	16	0	0	6	0	83	0	74
2014	MA-06	40	46	5	0	0	9	0	95	0	18
2014	MA-07	43	7	23	14	13	0	0	50	26	12
2011	MA	41	40	11	3	1	4	0	85	4	375
2011	MA-01	39	40	21	0	0	0	0	79	0	10
2011	MA-02	44	29	5	5	0	17	0	88	6	22
2011	MA-03	44	37	8	2	3	5	0	87	5	110
2011	MA-04	40	41	11	4	0	3	0	84	4	66
2011	MA-05	38	49	9	0	1	4	0	89	1	78
2011	MA-06	52	31	14	0	0	3	0	86	0	32
2011	MA-07	59	24	12	0	0	5	0	88	0	17

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	21	58	10	8	1	1	1	80	9	351
2017	MA-01	30	56	7	6	0	0	0	86	6	26
2017	MA-02	12	60	12	15	0	0	0	73	15	31
2017	MA-03	18	58	14	5	2	1	1	78	7	95
2017	MA-04	19	55	6	18	0	2	0	76	18	51
2017	MA-05	24	60	7	6	1	0	2	86	7	67
2017	MA-06	34	59	3	0	0	0	3	97	0	28
2017	MA-07	45	36	20	0	0	0	0	80	0	11
2014	MA	22	56	14	5	1	1	1	80	6	375
2014	MA-01	28	68	5	0	0	0	0	95	0	22
2014	MA-02	20	40	9	13	9	4	4	66	24	21
2014	MA-03	29	47	16	5	2	2	0	77	7	114
2014	MA-04	17	67	9	6	0	0	2	85	6	58
2014	MA-05	17	59	19	5	0	0	0	76	5	74
2014	MA-06	18	68	14	0	0	0	0	86	0	18
2014	MA-07	20	36	15	0	14	0	14	66	16	12
2011	MA	18	59	14	5	2	0	1	78	8	375
2011	MA-01	11	30	29	0	19	0	10	46	21	10
2011	MA-02	13	56	22	9	0	0	0	69	9	22
2011	MA-03	20	51	18	6	4	1	0	72	10	110
2011	MA-04	18	55	13	10	3	0	0	73	14	66
2011	MA-05	9	75	10	4	0	0	1	85	4	78
2011	MA-06	25	66	6	3	0	0	0	91	3	32
2011	MA-07	36	57	0	7	0	0	0	93	7	17
2008	MA	18	52	17	9	3	1	0	71	12	350
2008	MA-02	8	48	12	16	12	4	0	58	29	25
2008	MA-03	9	56	23	9	3	0	0	65	12	97
2008	MA-04	22	50	17	10	2	0	0	71	12	54
2008	MA-05	23	56	15	5	1	0	0	79	6	76
2008	MA-06	23	61	8	8	0	0	0	85	8	35

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	14	30	19	8	5	22	3	58	17	350
2017	MA-01	27	18	29	0	0	26	0	60	0	26
2017	MA-02	15	35	3	4	3	34	6	83	12	31
2017	MA-03	9	31	21	8	2	25	4	56	14	95
2017	MA-04	6	27	21	15	2	30	0	46	24	51
2017	MA-05	17	33	16	4	1	22	7	70	8	66
2017	MA-06	15	37	16	6	7	19	0	64	16	28
2017	MA-07	15	49	0	0	13	16	7	83	17	11
2014	MA	9	27	27	13	5	17	2	44	23	374
2014	MA-01	14	28	32	14	0	12	0	47	16	22
2014	MA-02	0	16	15	13	0	48	9	37	29	21
2014	MA-03	12	23	19	16	6	23	2	46	29	114
2014	MA-04	9	33	32	6	9	9	3	47	16	58
2014	MA-05	8	18	32	23	3	17	0	31	30	74
2014	MA-06	5	29	33	9	0	24	0	44	12	18
2014	MA-07	8	31	7	18	15	14	8	50	42	11
2011	MA	8	23	24	10	7	27	2	43	23	372
2011	MA-01	11	9	20	10	10	29	10	33	34	10
2011	MA-02	13	5	24	0	5	53	0	38	11	22
2011	MA-03	7	24	20	7	1	39	2	52	14	109
2011	MA-04	8	19	31	12	12	18	0	33	29	65
2011	MA-05	2	25	25	11	8	27	2	38	27	78
2011	MA-06	6	23	34	6	13	18	0	36	23	32
2011	MA-07	18	32	13	5	12	12	7	62	22	16

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	49	36	7	2	1	5	1	91	2	349
2017	MA-01	43	40	10	0	0	7	0	90	0	24
2017	MA-02	49	36	0	0	0	15	0	100	0	31
2017	MA-03	52	33	5	0	1	7	1	93	1	95
2017	MA-04	55	38	5	0	0	2	0	94	0	51
2017	MA-05	57	31	6	0	0	3	4	94	0	67
2017	MA-06	57	40	0	0	0	3	0	100	0	28
2017	MA-07	71	29	0	0	0	0	0	100	0	11
2014	MA	42	38	10	3	2	5	1	85	5	375
2014	MA-01	41	36	14	9	0	0	0	77	9	22
2014	MA-02	37	24	0	4	9	22	4	83	17	21
2014	MA-03	49	35	7	0	2	7	0	90	2	114
2014	MA-04	43	39	7	2	0	7	2	91	2	58
2014	MA-05	40	42	13	2	1	3	0	84	3	74
2014	MA-06	62	24	14	0	0	0	0	86	0	18
2014	MA-07	46	25	0	14	0	0	14	84	16	12
2011	MA	43	36	9	2	1	8	1	87	3	374
2011	MA-01	20	42	10	0	0	17	10	86	0	10
2011	MA-02	35	34	18	0	0	13	0	79	0	22
2011	MA-03	39	36	9	1	0	13	2	88	1	109
2011	MA-04	43	34	8	4	3	8	0	84	7	66
2011	MA-05	42	44	4	2	0	6	1	93	3	78
2011	MA-06	43	35	13	4	0	6	0	82	4	32
2011	MA-07	58	30	0	7	0	5	0	92	8	17
2008	MA	38	41	9	1	0	11	1	89	2	350
2008	MA-02	28	44	0	0	0	24	4	100	0	25
2008	MA-03	36	39	11	0	0	14	1	87	0	97
2008	MA-04	37	45	11	0	0	6	2	89	0	54
2008	MA-05	42	45	7	0	0	6	0	92	0	76
2008	MA-06	54	36	8	0	0	3	0	92	0	35

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	41	34	10	3	1	9	2	84	5	349
2017	MA-01	39	24	22	0	0	15	0	74	0	26
2017	MA-02	46	28	0	4	0	22	0	95	5	31
2017	MA-03	41	38	4	0	2	14	1	93	2	94
2017	MA-04	36	49	7	0	0	8	0	92	0	51
2017	MA-05	54	30	7	1	0	4	4	91	2	67
2017	MA-06	57	30	0	7	6	0	0	87	13	28
2017	MA-07	71	16	13	0	0	0	0	87	0	11
2014	MA	32	38	11	6	3	9	1	77	10	373
2014	MA-01	27	36	19	19	0	0	0	63	19	22
2014	MA-02	23	29	4	4	9	27	4	75	18	21
2014	MA-03	40	33	9	3	3	12	0	83	7	113
2014	MA-04	31	45	9	5	0	7	2	84	6	58
2014	MA-05	35	41	8	11	1	4	0	79	13	74
2014	MA-06	46	49	5	0	0	0	0	95	0	18
2014	MA-07	43	7	23	13	0	0	14	59	15	12
2011	MA	36	36	14	3	3	9	1	79	6	375
2011	MA-01	20	31	10	0	0	29	10	83	0	10
2011	MA-02	35	33	14	0	0	18	0	83	0	22
2011	MA-03	34	37	11	1	0	16	1	86	1	110
2011	MA-04	39	33	18	2	5	5	0	75	7	66
2011	MA-05	37	44	12	1	2	4	0	84	3	78
2011	MA-06	37	44	10	3	4	3	0	83	7	32
2011	MA-07	50	35	0	7	0	7	0	92	8	17
2008	MA	40	32	13	2	2	8	1	80	5	349
2008	MA-02	54	21	0	0	0	25	0	100	0	24
2008	MA-03	37	31	18	1	1	12	0	77	2	97
2008	MA-04	47	38	10	0	2	0	2	87	2	54
2008	MA-05	44	32	15	3	3	4	0	79	5	76
2008	MA-06	45	37	13	5	0	0	0	82	5	35

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	MA	4	96	351
2017	MA-02	0	100	31
2017	MA-03	7	93	95
2017	MA-04	0	100	51
2017	MA-06	0	100	28
2017	MA-07	0	100	11
2014	MA	4	96	374
2014	MA-06	0	100	18

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	MA	48	15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	MA	69	15
2014	MA	74	13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	MA	0	15
2014	MA	0	13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	MA	0	15

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	MA	0	15
2014	MA	0	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	MA	0	15

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	MA	0	15
2014	MA	0	13

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	MA	0	15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	MA	0	15

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	MA	0	15
2014	MA	0	13

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	MA	40	15
2014	MA	39	13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	MA	30	15

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	MA	0	15

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	MA	0	15
2014	MA	0	13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	MA	31	15
2014	MA	53	13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	MA	0	12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	MA	0	12

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	MA	0	12
2014	MA	0	12

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	MA	0	12

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	MA	0	12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	MA	46	12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	MA	0	12
2014	MA	0	12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	MA	64	12
2014	MA	74	12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	MA	0	12

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	MA	0	12
2014	MA	0	12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	MA	100	0	15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	18	19	15	2	2	36	8	66	6	351
2017	MA-01	23	9	18	0	4	34	12	59	8	26
2017	MA-02	15	6	22	0	0	41	15	49	0	31
2017	MA-03	11	18	8	3	3	49	7	68	13	95
2017	MA-04	14	17	7	2	0	48	11	77	5	51
2017	MA-05	23	20	6	0	0	43	9	88	0	67
2017	MA-06	31	27	10	7	0	22	3	77	10	28
2017	MA-07	60	21	0	13	0	0	7	86	14	11
2014	MA	15	21	17	3	2	34	8	63	9	374
2014	MA-01	14	13	46	5	0	17	5	35	6	22
2014	MA-02	23	13	0	9	0	42	13	80	20	21
2014	MA-03	10	21	10	0	3	43	13	69	8	114
2014	MA-04	12	21	13	5	0	39	10	65	10	58
2014	MA-05	16	25	12	7	0	32	9	69	11	74
2014	MA-06	29	14	14	0	0	43	0	75	0	18
2014	MA-07	27	25	13	14	0	22	0	66	18	12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	40	38	11	2	2	7	1	85	3	350
2017	MA-01	41	25	13	4	0	7	9	79	5	26
2017	MA-02	44	28	9	0	0	15	3	89	0	31
2017	MA-03	33	44	9	0	2	11	0	87	2	95
2017	MA-04	39	44	9	5	0	4	0	86	5	51
2017	MA-05	50	38	3	0	0	7	2	97	0	67
2017	MA-06	50	36	3	7	0	3	0	89	7	28
2017	MA-07	73	14	0	0	13	0	0	87	13	11
2014	MA	37	34	14	3	2	10	0	79	5	375
2014	MA-01	37	13	36	9	0	5	0	53	10	22
2014	MA-02	45	12	0	9	0	33	0	86	14	21
2014	MA-03	35	37	11	0	3	12	1	84	4	114
2014	MA-04	34	46	10	5	0	6	0	84	5	58
2014	MA-05	34	40	15	3	0	7	1	80	4	74
2014	MA-06	48	42	5	0	0	5	0	95	0	18
2014	MA-07	43	36	0	14	0	7	0	85	15	12
2011	MA	43	40	9	1	2	5	0	87	3	375
2011	MA-01	49	32	10	0	0	9	0	89	0	10
2011	MA-02	53	20	5	4	0	17	0	89	5	22
2011	MA-03	42	44	9	0	3	3	0	88	3	110
2011	MA-04	48	31	13	0	3	5	0	83	3	66
2011	MA-05	35	51	6	1	1	5	0	91	3	78
2011	MA-06	52	34	3	4	0	7	0	93	4	32
2011	MA-07	58	25	17	0	0	0	0	83	0	17

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	32	29	17	10	10	2	62	20	350
2017	MA-01	27	17	16	9	26	5	46	37	25
2017	MA-02	38	33	14	12	3	0	71	15	31
2017	MA-03	31	31	19	10	7	2	64	17	95
2017	MA-04	40	26	20	10	2	2	68	12	51
2017	MA-05	38	30	14	9	5	4	71	14	67
2017	MA-06	47	36	6	10	0	0	83	10	28
2017	MA-07	40	16	23	0	21	0	56	21	11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	22	30	29	12	6	1	53	18	351
2017	MA-01	26	22	29	13	9	0	49	22	26
2017	MA-02	45	33	18	3	0	0	79	3	31
2017	MA-03	24	34	27	10	2	2	60	13	95
2017	MA-04	15	32	47	4	2	0	47	6	51
2017	MA-05	12	26	40	11	7	4	39	19	67
2017	MA-06	15	27	16	23	19	0	41	42	28
2017	MA-07	16	37	21	20	7	0	53	27	11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	33	29	23	7	4	3	65	11	348
2017	MA-01	32	31	8	14	14	0	63	29	24
2017	MA-02	52	24	13	3	4	3	78	8	31
2017	MA-03	34	31	22	7	0	5	69	8	94
2017	MA-04	28	35	20	10	4	4	66	14	51
2017	MA-05	18	33	34	4	3	8	55	8	67
2017	MA-06	27	24	36	10	3	0	51	13	28
2017	MA-07	46	7	40	0	7	0	53	7	11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	25	26	24	12	10	1	3	53	23	351
2017	MA-01	34	21	9	18	9	7	3	61	29	26
2017	MA-02	39	38	20	0	0	0	3	80	0	31
2017	MA-03	30	23	28	8	7	1	2	55	16	95
2017	MA-04	27	26	25	15	4	0	4	54	20	51
2017	MA-05	16	27	27	14	9	0	7	47	24	67
2017	MA-06	15	19	27	22	17	0	0	34	39	28
2017	MA-07	0	60	7	7	27	0	0	60	33	11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	47	23	12	5	2	1	11	79	7	350
2017	MA-01	55	23	0	0	0	3	18	100	0	25
2017	MA-02	65	17	9	0	0	3	6	90	0	31
2017	MA-03	43	26	11	5	1	0	14	80	7	95
2017	MA-04	54	23	12	2	0	0	9	84	2	51
2017	MA-05	28	29	23	6	1	0	14	65	8	67
2017	MA-06	24	33	13	23	3	0	3	59	27	28
2017	MA-07	44	23	33	0	0	0	0	67	0	11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	32	36	19	8	4	1	69	12	351
2017	MA-01	26	53	16	4	0	0	79	4	26
2017	MA-02	39	29	23	6	3	0	68	9	31
2017	MA-03	32	29	20	9	10	0	61	19	95
2017	MA-04	36	41	18	6	0	0	77	6	51
2017	MA-05	27	40	23	4	1	5	70	6	67
2017	MA-06	31	37	13	16	3	0	68	19	28
2017	MA-07	33	40	20	7	0	0	73	7	11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	36	32	19	7	3	2	70	11	350
2017	MA-01	35	34	18	13	0	0	69	13	26
2017	MA-02	58	26	14	0	0	3	86	0	31
2017	MA-03	31	41	15	6	5	1	73	12	95
2017	MA-04	30	35	25	6	0	4	68	6	51
2017	MA-05	36	36	14	7	3	4	75	10	67
2017	MA-06	30	44	23	3	0	0	73	3	27
2017	MA-07	51	23	7	13	7	0	73	20	11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	30	34	18	13	3	1	1	65	17	351
2017	MA-01	40	35	9	16	0	0	0	75	16	26
2017	MA-02	53	27	13	3	0	0	3	83	3	31
2017	MA-03	34	35	16	9	4	1	1	70	14	95
2017	MA-04	21	42	22	15	0	0	0	63	15	51
2017	MA-05	25	40	22	4	4	0	5	68	9	67
2017	MA-06	18	25	27	30	0	0	0	43	30	28
2017	MA-07	30	37	0	20	14	0	0	67	33	11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	36	34	16	9	3	2	72	12	350
2017	MA-01	36	36	19	9	0	0	72	9	26
2017	MA-02	59	23	3	9	0	6	87	10	31
2017	MA-03	35	36	18	6	2	3	73	8	94
2017	MA-04	43	31	11	13	0	2	75	13	51
2017	MA-05	31	37	18	7	1	5	72	9	67
2017	MA-06	31	46	10	10	3	0	77	14	28
2017	MA-07	47	20	14	13	7	0	67	20	11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	37	34	18	6	1	1	2	73	8	347
2017	MA-01	33	54	4	9	0	0	0	87	9	26
2017	MA-02	45	39	12	3	0	0	0	85	3	31
2017	MA-03	34	37	13	9	1	2	4	76	11	93
2017	MA-04	33	36	16	11	2	2	0	70	14	50
2017	MA-05	45	23	21	3	1	0	7	73	5	67
2017	MA-06	21	36	23	13	6	0	0	58	19	28
2017	MA-07	28	39	33	0	0	0	0	67	0	11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	51	26	13	4	5	1	78	9	351
2017	MA-01	50	25	18	0	4	3	77	5	26
2017	MA-02	46	38	13	0	0	3	86	0	31
2017	MA-03	44	31	17	5	2	1	76	8	95
2017	MA-04	53	22	19	2	5	0	75	6	51
2017	MA-05	65	16	7	3	6	4	84	9	67
2017	MA-06	68	22	3	7	0	0	90	7	28
2017	MA-07	73	7	14	7	0	0	79	7	11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	78	11	3	1	2	0	4	94	3	351
2017	MA-01	71	16	4	0	0	4	4	95	0	26
2017	MA-02	84	4	3	0	3	0	6	94	3	31
2017	MA-03	73	10	4	3	2	0	7	90	5	95
2017	MA-04	79	17	2	0	0	0	2	98	0	51
2017	MA-05	82	7	1	1	1	0	7	95	3	67
2017	MA-06	94	6	0	0	0	0	0	100	0	28
2017	MA-07	80	20	0	0	0	0	0	100	0	11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	66	19	7	2	1	0	3	88	4	351
2017	MA-01	74	18	4	0	0	4	0	95	0	26
2017	MA-02	74	14	3	6	0	0	3	91	6	31
2017	MA-03	70	16	2	2	4	0	6	92	6	95
2017	MA-04	62	24	8	2	0	0	4	90	2	51
2017	MA-05	63	20	6	3	1	0	7	89	5	67
2017	MA-06	68	25	7	0	0	0	0	93	0	28
2017	MA-07	67	7	27	0	0	0	0	73	0	11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	67	16	7	2	3	0	4	87	6	350
2017	MA-01	72	9	9	5	0	5	0	86	5	25
2017	MA-02	80	8	3	0	6	0	3	91	6	31
2017	MA-03	68	15	3	2	5	0	7	89	8	95
2017	MA-04	72	19	4	0	0	0	6	96	0	51
2017	MA-05	72	11	3	6	1	0	7	89	8	67
2017	MA-06	66	27	7	0	0	0	0	93	0	28
2017	MA-07	64	29	7	0	0	0	0	93	0	11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	57	13	4	2	1	23	91	3	350
2017	MA-01	56	9	0	0	0	36	100	0	26
2017	MA-02	75	0	0	3	0	22	96	4	30
2017	MA-03	55	3	1	3	0	37	93	5	95
2017	MA-04	58	13	4	2	0	23	93	2	51
2017	MA-05	55	23	9	1	1	11	87	3	67
2017	MA-06	52	30	3	3	6	6	86	10	28
2017	MA-07	67	7	27	0	0	0	73	0	11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	68	18	4	2	0	9	94	2	346
2017	MA-01	59	32	9	0	0	0	91	0	25
2017	MA-02	76	11	0	3	0	10	96	4	30
2017	MA-03	68	13	1	1	0	17	97	1	95
2017	MA-04	66	21	0	0	3	10	97	3	50
2017	MA-05	69	17	7	0	0	7	92	0	67
2017	MA-06	68	18	7	0	0	6	92	0	27
2017	MA-07	93	7	0	0	0	0	100	0	11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	75	16	2	1	1	1	5	96	2	349
2017	MA-01	69	19	7	0	0	4	0	92	0	26
2017	MA-02	83	10	3	3	0	0	0	94	3	31
2017	MA-03	72	16	2	0	1	0	9	97	1	95
2017	MA-04	72	21	0	0	0	2	6	100	0	51
2017	MA-05	81	9	0	3	0	0	8	97	3	67
2017	MA-06	76	11	3	0	0	0	10	96	0	26
2017	MA-07	100	0	0	0	0	0	0	100	0	11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	50	31	13	3	1	0	3	83	4	350
2017	MA-01	34	46	16	0	0	0	4	83	0	26
2017	MA-02	62	19	12	6	0	0	0	82	6	31
2017	MA-03	44	26	18	5	5	0	3	72	10	95
2017	MA-04	42	42	16	0	0	0	0	84	0	50
2017	MA-05	59	24	7	3	0	0	7	89	3	67
2017	MA-06	55	36	3	3	0	3	0	93	3	28
2017	MA-07	71	22	7	0	0	0	0	93	0	11

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	17	41	32	7	3	1	59	9	350
2017	MA-01	17	36	38	4	4	0	53	9	26
2017	MA-02	31	45	25	0	0	0	75	0	31
2017	MA-03	12	51	23	10	2	2	64	13	94
2017	MA-04	17	48	31	4	0	0	65	4	51
2017	MA-05	15	27	44	9	1	4	44	10	67
2017	MA-06	15	40	26	10	10	0	55	19	28
2017	MA-07	9	44	40	7	0	0	53	7	11

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	4	11	35	29	19	1	49	16	348
2017	MA-01	4	9	35	21	31	0	52	13	26
2017	MA-02	6	0	38	31	24	0	56	6	31
2017	MA-03	4	17	34	26	19	0	45	21	95
2017	MA-04	2	13	24	39	21	2	61	15	51
2017	MA-05	0	11	43	27	15	4	44	12	67
2017	MA-06	6	20	29	24	21	0	45	26	28

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	22	50	12	7	4	5	76	12	349
2017	MA-01	30	34	18	4	4	9	71	10	26
2017	MA-02	25	33	9	19	3	10	64	25	31
2017	MA-03	13	56	17	4	5	4	72	10	95
2017	MA-04	21	68	2	5	2	2	91	7	51
2017	MA-05	34	48	10	4	1	3	84	6	67
2017	MA-06	29	48	11	0	0	13	88	0	27
2017	MA-07	26	66	8	0	0	0	92	0	10

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	27	42	14	10	4	2	71	15	351
2017	MA-01	37	29	22	4	4	3	68	9	26
2017	MA-02	41	38	12	4	0	4	83	5	31
2017	MA-03	27	43	11	11	4	4	73	15	95
2017	MA-04	29	44	13	12	0	2	74	12	51
2017	MA-05	25	61	12	1	0	0	86	1	67
2017	MA-06	31	29	13	24	3	0	60	27	28
2017	MA-07	31	55	14	0	0	0	86	0	11

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	MA	10	90	351
2017	MA-01	25	75	26
2017	MA-03	7	93	95
2017	MA-04	12	88	51
2017	MA-07	0	100	11
2014	MA	11	89	373
2014	MA-01	28	72	22
2014	MA-03	12	88	113
2014	MA-04	15	85	58
2014	MA-05	0	100	74
2014	MA-07	0	100	12

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	MA	71	29	33
2014	MA	78	22	36
2014	MA-03	76	24	12

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	40	36	8	10	7	0	0	75	17	24
2014	MA	59	23	0	7	11	0	0	82	18	28

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	40	29	11	5	7	6	43	57	351
2017	MA-01	27	36	4	12	13	7	30	70	26
2017	MA-02	52	29	7	6	3	3	53	47	31
2017	MA-03	46	29	10	2	3	9	51	49	95
2017	MA-04	40	32	6	6	4	11	45	55	51
2017	MA-05	41	34	10	7	4	4	43	57	67
2017	MA-06	59	27	11	0	0	3	60	40	28
2017	MA-07	33	31	23	0	13	0	33	67	11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	MA	13	173
2017	MA-01	25	16
2017	MA-02	30	14
2017	MA-03	7	41
2017	MA-04	7	24
2017	MA-05	13	34
2017	MA-06	22	10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	MA	28	173
2017	MA-01	12	16
2017	MA-02	34	14
2017	MA-03	24	41
2017	MA-04	35	24
2017	MA-05	42	34
2017	MA-06	28	10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	MA	10	173
2017	MA-01	14	16
2017	MA-02	13	14
2017	MA-03	7	41
2017	MA-04	13	24
2017	MA-05	13	34
2017	MA-06	17	10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	MA	27	173
2017	MA-01	20	16
2017	MA-02	6	14
2017	MA-03	21	41
2017	MA-04	15	24
2017	MA-05	23	34
2017	MA-06	8	10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	MA	4	173
2017	MA-01	0	16
2017	MA-02	7	14
2017	MA-03	7	41
2017	MA-04	4	24
2017	MA-05	11	34
2017	MA-06	0	10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	MA	50	173
2017	MA-01	50	16
2017	MA-02	53	14
2017	MA-03	55	41
2017	MA-04	60	24
2017	MA-05	43	34
2017	MA-06	42	10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	MA	16	55	11	5	2	12	171
2017	MA-01	7	71	7	0	7	7	15
2017	MA-02	20	64	10	0	0	6	14
2017	MA-03	27	61	7	0	0	5	41
2017	MA-04	8	68	8	8	4	5	24
2017	MA-05	16	60	5	7	3	10	35

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	14	26	16	15	13	4	11	48	33	176
2017	MA-01	10	36	20	7	20	7	0	49	29	16
2017	MA-02	14	23	7	20	16	7	14	46	46	14
2017	MA-03	12	25	14	21	7	5	16	47	36	42
2017	MA-04	8	27	19	9	17	4	16	44	33	24
2017	MA-05	20	24	13	13	7	5	18	57	26	35
2017	MA-06	30	24	0	29	0	0	17	66	34	10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	MA	8	11	14	15	20	7	24	28	52	176
2017	MA-01	5	23	7	7	40	7	12	34	58	16
2017	MA-02	7	16	7	14	16	14	27	39	50	14
2017	MA-03	7	7	9	16	19	9	32	24	60	42
2017	MA-04	0	12	8	17	21	12	31	21	66	24
2017	MA-05	8	3	20	13	7	10	40	21	39	35
2017	MA-06	14	17	8	20	16	0	25	41	48	10

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - MA

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)