2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - LS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	25	57	4	10	4	0	82	13	182
2017	LS-02	23	58	6	10	3	0	82	12	97
2017	LS-03	22	63	3	6	5	0	86	11	57
2017	LS-04	26	51	0	23	0	0	77	23	11
2014	LS	27	53	3	14	3	0	80	17	205
2014	LS-02	22	52	5	19	2	0	75	21	106
2014	LS-03	34	47	4	8	7	0	81	15	62
2014	LS-04	38	53	0	9	0	0	91	9	18
2011	LS	33	48	4	12	4	0	81	16	377
2011	LS-01	23	48	0	29	0	0	71	29	15
2011	LS-02	27	49	4	15	5	0	76	20	162
2011	LS-03	38	48	4	7	3	0	86	10	132
2011	LS-04	36	44	5	10	6	0	80	15	43
2011	LS-05	44	39	0	14	4	0	83	17	19
2008	LS	35	47	4	10	5	0	82	14	349
2008	LS-02	34	49	5	9	3	0	83	12	140
2008	LS-03	36	42	3	11	7	1	79	18	122
2008	LS-04	29	59	0	10	2	0	88	12	39
2008	LS-05	52	34	0	13	0	0	87	13	23

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	73	22	2	3	0	0	1	95	3	181
2017	LS-02	72	22	2	3	0	0	1	95	3	97
2017	LS-03	69	25	1	3	0	0	2	95	3	56
2017	LS-04	82	18	0	0	0	0	0	100	0	11
2014	LS	75	19	5	1	0	0	0	94	1	205
2014	LS-02	74	14	9	2	0	0	0	89	2	106
2014	LS-03	68	28	1	1	0	1	0	97	1	62
2014	LS-04	91	9	0	0	0	0	0	100	0	18
2011	LS	73	19	3	4	0	0	1	92	5	377
2011	LS-01	78	14	8	0	0	0	0	92	0	15
2011	LS-02	73	17	4	6	0	0	1	90	6	162
2011	LS-03	76	20	0	2	1	1	1	97	3	132
2011	LS-04	66	21	9	5	0	0	0	86	5	43
2011	LS-05	67	15	7	10	0	0	0	83	10	19
2008	LS	73	21	3	2	1	1	0	94	3	348
2008	LS-02	75	18	3	2	1	1	0	94	3	140
2008	LS-03	70	21	3	3	2	1	0	92	4	122
2008	LS-04	80	20	0	0	0	0	0	100	0	39
2008	LS-05	61	31	0	8	0	0	0	92	8	22

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	63	20	7	9	1	0	83	10	182
2017	LS-02	65	20	7	6	1	1	86	7	97
2017	LS-03	56	24	7	11	1	0	81	12	57
2017	LS-04	67	7	9	18	0	0	74	18	11
2014	LS	61	27	4	7	1	0	88	8	205
2014	LS-02	63	19	4	12	1	0	83	13	106
2014	LS-03	62	29	5	4	0	0	91	4	62
2014	LS-04	73	9	4	10	4	0	81	14	18
2011	LS	60	23	4	8	3	1	84	12	377
2011	LS-01	77	7	15	0	0	0	85	0	15
2011	LS-02	62	22	4	9	2	1	85	10	162
2011	LS-03	58	25	3	9	4	1	83	14	132
2011	LS-04	60	28	2	5	5	0	88	10	43
2011	LS-05	59	20	0	14	7	0	79	21	19
2008	LS	58	24	5	8	5	0	82	13	349
2008	LS-02	62	22	5	8	4	0	84	12	140
2008	LS-03	53	28	7	8	5	0	81	13	122
2008	LS-04	74	16	3	7	0	0	89	7	39
2008	LS-05	45	18	8	9	16	4	66	26	23

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	47	36	4	7	5	83	12	182
2017	LS-02	41	41	6	7	5	82	12	97
2017	LS-03	51	35	3	7	4	86	11	57
2017	LS-04	60	17	0	23	0	77	23	11
2014	LS	50	32	6	9	4	82	12	204
2014	LS-02	36	46	7	9	3	82	12	106
2014	LS-03	61	19	5	7	7	81	14	62
2014	LS-04	70	21	0	5	5	91	9	17
2011	LS	48	32	7	9	4	80	13	377
2011	LS-01	34	45	0	14	7	79	21	14
2011	LS-02	46	36	6	9	3	82	12	163
2011	LS-03	49	28	7	10	5	78	15	132
2011	LS-04	50	30	6	9	5	80	14	43
2011	LS-05	48	38	10	0	4	86	4	19

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	31	44	10	11	4	0	0	75	15	181
2017	LS-02	24	50	11	11	4	0	0	75	15	96
2017	LS-03	36	39	8	17	0	0	0	75	17	57
2017	LS-04	25	54	13	0	8	0	0	79	8	11
2014	LS	27	36	11	19	7	0	1	63	26	205
2014	LS-02	17	46	12	18	6	0	1	64	24	106
2014	LS-03	26	31	11	20	10	0	1	58	31	62
2014	LS-04	43	27	21	4	4	0	0	70	9	18
2011	LS	31	40	10	11	6	0	1	72	18	374
2011	LS-01	38	15	16	7	25	0	0	53	31	13
2011	LS-02	34	32	10	15	6	0	2	67	22	163
2011	LS-03	28	49	10	8	4	0	1	78	12	131
2011	LS-04	29	42	9	15	5	0	0	71	20	42
2011	LS-05	26	49	17	4	4	0	0	75	8	19
2008	LS	38	40	8	8	5	0	0	78	14	350
2008	LS-02	35	39	12	8	5	0	1	75	13	140
2008	LS-03	40	39	7	8	4	1	0	81	13	122
2008	LS-04	48	37	5	3	7	0	0	85	10	40
2008	LS-05	46	40	0	14	0	0	0	86	14	23

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	60	31	3	4	2	0	91	6	182
2017	LS-02	58	34	4	4	0	0	92	4	97
2017	LS-03	62	28	3	6	0	0	90	6	57
2017	LS-04	55	37	0	0	9	0	91	9	11
2014	LS	52	28	8	10	2	0	80	12	205
2014	LS-02	52	32	9	4	2	0	84	6	106
2014	LS-03	56	23	11	6	4	0	79	10	62
2014	LS-04	61	34	0	0	0	4	100	0	18
2011	LS	51	38	5	5	0	0	90	5	377
2011	LS-01	47	39	0	14	0	0	86	14	15
2011	LS-02	50	36	7	7	0	0	86	7	162
2011	LS-03	54	36	6	4	0	0	91	4	132
2011	LS-04	45	48	3	2	2	0	92	4	43
2011	LS-05	52	48	0	0	0	0	100	0	19
2008	LS	49	42	3	4	2	0	90	7	350
2008	LS-02	43	47	3	4	3	0	90	7	140
2008	LS-03	52	37	4	4	2	0	89	7	122
2008	LS-04	56	44	0	0	0	0	100	0	40
2008	LS-05	62	25	5	4	4	0	87	8	23

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	64	31	2	2	1	0	95	3	182
2017	LS-02	63	33	1	2	1	0	96	3	97
2017	LS-03	68	27	3	1	0	0	95	1	57
2017	LS-04	60	32	0	8	0	0	92	8	11
2014	LS	57	31	4	7	0	0	88	7	205
2014	LS-02	55	40	4	1	0	0	95	1	106
2014	LS-03	59	29	8	4	0	0	88	4	62
2014	LS-04	74	22	0	0	0	4	100	0	18
2011	LS	60	34	2	3	1	0	94	4	375
2011	LS-01	40	45	0	15	0	0	85	15	14
2011	LS-02	63	32	3	2	0	0	95	2	163
2011	LS-03	60	34	2	4	0	0	94	4	130
2011	LS-04	61	33	0	0	6	0	94	6	43
2011	LS-05	64	32	0	0	4	0	96	4	19
2008	LS	59	34	2	4	1	0	93	5	349
2008	LS-02	59	31	3	7	1	0	89	7	139
2008	LS-03	59	37	1	3	1	0	96	4	122
2008	LS-04	68	29	0	3	0	0	97	3	40
2008	LS-05	68	32	0	0	0	0	100	0	23

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	55	33	6	5	2	88	7	180
2017	LS-02	48	35	7	8	2	83	10	96
2017	LS-03	60	29	6	2	2	89	5	57
2017	LS-04	76	24	0	0	0	100	0	10
2014	LS	46	38	8	7	1	85	8	205
2014	LS-02	43	41	8	7	1	84	8	106
2014	LS-03	55	28	10	6	1	83	7	62
2014	LS-04	71	18	4	7	0	89	7	18

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	41	40	9	7	3	0	0	81	10	182
2017	LS-02	32	45	11	9	4	0	0	77	13	97
2017	LS-03	54	33	4	6	2	0	0	87	9	57
2017	LS-04	24	51	9	16	0	0	0	75	16	11
2014	LS	36	34	14	11	4	0	0	71	15	205
2014	LS-02	37	40	10	9	4	0	0	77	13	106
2014	LS-03	37	31	22	3	5	0	1	70	8	62
2014	LS-04	37	32	26	4	0	0	0	70	4	18
2011	LS	41	35	8	10	4	1	0	77	14	377
2011	LS-01	34	33	20	6	7	0	0	67	13	15
2011	LS-02	43	34	8	9	4	2	0	78	14	163
2011	LS-03	43	35	8	8	5	0	1	78	13	132
2011	LS-04	39	35	6	15	5	0	0	73	21	42
2011	LS-05	22	50	14	10	4	0	0	72	13	19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	25	14	14	10	12	4	21	52	29	181
2017	LS-02	23	11	16	7	12	4	27	49	27	97
2017	LS-03	28	16	11	11	8	7	19	59	26	56
2017	LS-04	18	30	22	30	0	0	0	48	30	11
2014	LS	19	23	10	11	13	4	21	55	32	205
2014	LS-02	14	22	12	13	15	5	20	48	36	106
2014	LS-03	20	29	7	8	15	4	16	62	29	62
2014	LS-04	19	16	25	27	0	0	13	40	31	18
2011	LS	19	21	11	12	18	4	14	49	37	378
2011	LS-01	20	25	7	15	15	0	18	55	36	15
2011	LS-02	15	18	11	12	16	6	23	46	39	163
2011	LS-03	22	23	11	9	21	5	10	53	34	132
2011	LS-04	19	29	12	16	18	2	4	51	36	43
2011	LS-05	15	13	22	23	28	0	0	28	50	19
2008	LS	18	18	11	17	14	8	14	46	40	350
2008	LS-02	17	17	9	17	12	7	21	47	41	140
2008	LS-03	21	23	15	15	11	8	7	51	32	122
2008	LS-04	21	10	9	20	21	13	7	38	51	40
2008	LS-05	9	16	10	19	33	5	8	29	60	23

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	47	40	5	6	2	0	86	8	181
2017	LS-02	44	42	5	8	1	0	87	9	96
2017	LS-03	46	39	5	6	4	0	84	11	57
2017	LS-04	55	37	8	0	0	0	92	0	11
2014	LS	35	41	6	15	3	0	76	18	205
2014	LS-02	38	40	7	11	4	0	78	15	106
2014	LS-03	32	44	8	13	3	0	76	16	62
2014	LS-04	47	44	0	4	0	4	95	5	18
2011	LS	33	47	8	8	4	0	80	12	378
2011	LS-01	30	48	0	15	7	0	78	22	15
2011	LS-02	34	46	10	6	4	0	80	10	163
2011	LS-03	36	48	5	7	5	0	84	11	132
2011	LS-04	22	53	12	11	2	0	75	13	43
2011	LS-05	38	24	19	16	4	0	61	19	19
2008	LS	41	40	7	6	5	0	81	11	347
2008	LS-02	44	40	7	6	4	0	83	10	138
2008	LS-03	38	43	9	4	7	0	81	10	121
2008	LS-04	43	38	12	5	2	0	81	7	40
2008	LS-05	43	40	0	8	9	0	83	17	23

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	31	38	12	12	6	0	1	70	18	182
2017	LS-02	31	35	15	14	5	0	0	66	19	97
2017	LS-03	28	49	11	5	4	0	2	79	10	57
2017	LS-04	21	37	0	42	0	0	0	58	42	11
2014	LS	24	34	19	10	12	0	0	59	22	205
2014	LS-02	19	39	23	11	7	1	0	59	18	106
2014	LS-03	27	35	16	15	7	0	0	62	22	62
2014	LS-04	42	28	21	4	4	0	0	70	9	18
2011	LS	20	43	13	13	10	1	0	64	23	377
2011	LS-01	37	15	7	14	26	0	0	52	40	15
2011	LS-02	22	41	14	11	10	2	0	64	21	162
2011	LS-03	18	46	14	14	8	0	0	64	22	132
2011	LS-04	15	50	6	17	13	0	0	64	30	43
2011	LS-05	11	49	21	9	9	0	0	61	18	19

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	37	44	8	6	5	81	11	182
2017	LS-02	37	42	9	9	4	79	13	97
2017	LS-03	35	49	8	3	4	85	7	57
2017	LS-04	30	46	9	8	8	76	15	11

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	51	38	5	2	3	0	89	5	182
2017	LS-02	49	40	4	2	4	0	90	6	97
2017	LS-03	46	42	6	2	4	0	88	6	57
2017	LS-04	75	17	9	0	0	0	91	0	11
2014	LS	44	33	9	11	2	0	77	14	205
2014	LS-02	38	41	12	5	3	1	80	8	106
2014	LS-03	47	31	11	8	3	0	78	11	62
2014	LS-04	73	18	4	4	0	0	91	4	18
2011	LS	38	43	8	5	4	2	83	9	377
2011	LS-01	52	27	14	7	0	0	78	7	15
2011	LS-02	40	42	7	4	4	3	84	9	162
2011	LS-03	37	46	8	5	2	2	84	8	132
2011	LS-04	30	52	2	6	10	0	82	16	43
2011	LS-05	36	30	23	7	4	0	66	11	19
2008	LS	47	35	9	4	4	0	83	8	349
2008	LS-02	48	32	12	3	4	0	80	8	139
2008	LS-03	45	40	8	3	3	1	86	6	122
2008	LS-04	46	35	7	7	5	0	81	12	40
2008	LS-05	55	36	5	0	4	0	91	4	23

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	39	34	9	11	7	73	18	180
2017	LS-02	36	36	10	11	7	72	18	97
2017	LS-03	41	38	5	11	4	79	16	55
2017	LS-04	43	24	0	33	0	67	33	11

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	61	32	4	3	1	0	0	93	4	182
2017	LS-02	59	33	3	3	1	0	0	93	4	97
2017	LS-03	59	31	6	4	0	0	0	90	4	57
2017	LS-04	68	24	0	8	0	0	0	92	8	11
2014	LS	56	33	6	4	1	0	0	89	5	205
2014	LS-02	54	33	10	2	1	0	0	87	3	106
2014	LS-03	62	24	3	8	3	1	0	87	11	62
2014	LS-04	69	26	0	0	0	0	4	100	0	18
2011	LS	58	32	6	3	0	0	1	91	3	375
2011	LS-01	63	29	8	0	0	0	0	92	0	15
2011	LS-02	53	37	7	2	1	0	0	90	3	162
2011	LS-03	63	28	5	3	0	0	1	92	3	130
2011	LS-04	57	39	0	4	0	0	0	96	4	43
2011	LS-05	55	22	12	11	0	0	0	77	11	19

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	35	44	8	9	4	0	0	79	13	182
2017	LS-02	29	43	11	12	5	0	0	72	17	97
2017	LS-03	40	49	2	7	2	0	0	88	10	57
2017	LS-04	43	50	0	8	0	0	0	92	8	11
2014	LS	26	40	10	11	13	0	0	66	24	205
2014	LS-02	19	39	15	18	10	0	0	58	28	106
2014	LS-03	31	44	11	4	8	1	0	76	13	62
2014	LS-04	39	43	0	13	4	0	0	82	18	18
2011	LS	27	41	9	13	9	0	0	69	22	376
2011	LS-01	25	53	8	7	7	0	0	78	14	15
2011	LS-02	20	44	14	13	9	0	1	64	22	163
2011	LS-03	30	41	4	17	8	0	0	71	25	130
2011	LS-04	32	33	13	9	13	0	0	66	22	43
2011	LS-05	35	38	7	12	4	5	0	76	16	19

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	37	35	15	10	4	0	0	72	14	182
2017	LS-02	29	38	16	11	5	0	1	68	17	97
2017	LS-03	49	33	10	8	0	0	0	82	8	57
2017	LS-04	20	54	9	17	0	0	0	75	17	11
2014	LS	32	31	15	16	6	0	0	64	22	205
2014	LS-02	24	36	18	15	6	0	0	61	22	106
2014	LS-03	43	27	13	9	7	1	0	71	16	62
2014	LS-04	43	22	26	4	4	0	0	65	9	18

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	35	35	14	10	5	0	0	70	16	182
2017	LS-02	29	42	15	9	5	0	0	72	14	97
2017	LS-03	42	34	7	12	4	0	0	76	17	57
2017	LS-04	29	23	30	17	0	0	0	53	17	11
2014	LS	33	29	11	21	6	1	0	62	27	205
2014	LS-02	27	35	15	15	6	1	1	63	21	106
2014	LS-03	40	23	11	16	8	1	0	64	25	62
2014	LS-04	43	35	4	13	4	0	0	78	18	18
2011	LS	31	42	8	10	6	1	1	75	17	378
2011	LS-01	38	14	15	33	0	0	0	53	33	15
2011	LS-02	27	43	13	6	7	3	1	73	14	163
2011	LS-03	35	40	5	14	6	0	0	75	20	132
2011	LS-04	29	53	4	6	7	0	0	83	13	43
2011	LS-05	19	56	5	12	4	0	4	78	17	19

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	51	34	7	6	3	0	84	9	182
2017	LS-02	48	35	7	6	4	0	83	10	97
2017	LS-03	51	37	6	4	2	0	88	6	57
2017	LS-04	60	32	8	0	0	0	92	0	11
2014	LS	44	30	11	13	1	0	74	15	205
2014	LS-02	39	39	15	7	0	0	78	7	106
2014	LS-03	45	25	12	13	4	0	70	17	62
2014	LS-04	74	13	4	4	0	4	91	5	18
2011	LS	40	44	6	8	1	0	84	10	378
2011	LS-01	45	27	7	21	0	0	72	21	15
2011	LS-02	40	43	7	8	1	0	83	10	163
2011	LS-03	40	48	4	7	1	0	88	8	132
2011	LS-04	37	47	6	8	3	0	84	11	43
2011	LS-05	38	35	12	11	4	0	73	15	19
2008	LS	44	41	4	8	3	0	85	11	349
2008	LS-02	41	45	4	8	3	0	86	10	139
2008	LS-03	44	41	5	7	3	0	85	10	122
2008	LS-04	55	37	5	2	0	0	92	2	40
2008	LS-05	55	33	4	0	9	0	87	9	23

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	43	35	14	3	3	0	1	79	6	182
2017	LS-02	47	38	8	4	2	0	1	86	6	97
2017	LS-03	44	31	19	0	7	0	0	75	7	57
2017	LS-04	7	63	9	9	0	0	13	80	10	11
2014	LS	30	35	23	8	5	0	0	65	13	205
2014	LS-02	39	33	16	7	5	0	0	72	12	106
2014	LS-03	26	44	15	8	6	0	1	71	14	62
2014	LS-04	9	51	18	14	9	0	0	59	23	18
2011	LS	31	34	19	9	6	0	1	66	15	378
2011	LS-01	38	6	41	7	7	0	0	45	14	15
2011	LS-02	37	35	13	9	4	0	2	73	13	163
2011	LS-03	30	39	18	8	5	0	0	69	13	132
2011	LS-04	22	31	23	15	6	3	0	55	21	43
2011	LS-05	12	24	35	11	19	0	0	35	29	19
2008	LS	28	35	19	9	8	1	1	64	17	349
2008	LS-02	37	34	19	5	4	0	1	72	9	139
2008	LS-03	22	38	19	11	8	2	0	61	19	122
2008	LS-04	32	25	14	12	11	2	2	60	25	40
2008	LS-05	13	33	25	8	21	0	0	46	29	23

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	9	16	33	29	10	0	2	41	25	180
2017	LS-02	10	15	34	26	14	0	1	40	25	97
2017	LS-03	6	14	35	33	7	0	6	42	21	56
2017	LS-04	8	44	39	9	0	0	0	9	52	11
2014	LS	7	27	36	20	7	0	2	28	36	205
2014	LS-02	6	30	37	19	6	0	2	25	37	106
2014	LS-03	11	26	34	19	7	0	4	26	38	62
2014	LS-04	13	30	24	29	5	0	0	34	43	18
2011	LS	13	26	34	17	6	2	2	24	41	375
2011	LS-01	0	28	27	34	12	0	0	45	28	15
2011	LS-02	9	22	37	21	7	2	4	29	32	161
2011	LS-03	13	29	32	16	4	3	2	21	45	131
2011	LS-04	19	34	29	13	4	0	0	18	53	43
2011	LS-05	37	25	34	4	0	0	0	4	62	19
2008	LS	7	22	38	19	11	0	1	31	30	348
2008	LS-02	5	20	31	28	12	1	3	42	26	139
2008	LS-03	6	26	47	10	10	0	1	20	32	121
2008	LS-04	15	25	33	17	10	0	0	27	40	40
2008	LS-05	13	17	58	12	0	0	0	12	30	23

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	7	14	31	24	19	2	3	46	22	179
2017	LS-02	5	14	32	22	22	3	2	47	19	95
2017	LS-03	9	12	29	33	11	2	4	47	22	56
2017	LS-04	0	37	41	0	13	0	9	14	40	11
2014	LS	15	31	23	18	10	1	2	29	47	205
2014	LS-02	18	30	24	16	9	1	2	26	50	106
2014	LS-03	15	20	27	23	9	1	4	34	37	62
2014	LS-04	13	34	14	29	10	0	0	39	47	18
2011	LS	19	19	28	18	11	3	2	30	40	375
2011	LS-01	0	33	50	0	12	0	5	12	35	15
2011	LS-02	16	16	31	16	14	4	3	32	34	162
2011	LS-03	18	20	27	22	7	5	2	31	40	130
2011	LS-04	28	21	22	19	10	0	0	29	49	43
2011	LS-05	34	33	13	20	0	0	0	20	67	19
2008	LS	9	18	25	25	19	1	2	46	28	347
2008	LS-02	6	19	23	28	21	1	3	51	25	139
2008	LS-03	9	18	27	26	15	2	1	43	29	120
2008	LS-04	13	18	29	27	12	0	0	40	31	40
2008	LS-05	8	16	36	16	18	0	5	36	26	23

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	14	21	33	16	10	1	6	27	37	180
2017	LS-02	12	17	29	23	11	1	6	37	32	96
2017	LS-03	9	23	44	8	10	0	6	20	34	56
2017	LS-04	18	53	30	0	0	0	0	0	70	11
2014	LS	15	27	19	19	10	8	3	32	47	205
2014	LS-02	14	28	20	21	10	4	2	33	45	106
2014	LS-03	18	20	25	22	10	1	4	34	40	62
2014	LS-04	23	38	17	18	5	0	0	22	61	18
2011	LS	17	26	24	17	7	2	6	26	47	376
2011	LS-01	7	21	21	8	31	0	12	44	33	15
2011	LS-02	17	22	21	19	8	4	9	31	44	162
2011	LS-03	15	27	29	17	5	1	5	24	45	131
2011	LS-04	26	29	33	11	0	0	2	11	56	43
2011	LS-05	23	45	7	11	7	7	0	19	73	19
2008	LS	13	22	28	20	11	2	4	33	37	349
2008	LS-02	9	20	24	25	14	3	6	43	31	139
2008	LS-03	15	23	35	15	7	1	3	23	40	122
2008	LS-04	22	20	27	21	10	0	0	32	42	40
2008	LS-05	27	20	40	8	5	0	0	14	47	23

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	6	10	26	40	16	0	2	57	16	181
2017	LS-02	7	11	21	42	18	0	2	61	18	96
2017	LS-03	3	4	35	44	11	0	2	56	8	57
2017	LS-04	0	27	44	29	0	0	0	29	27	11
2014	LS	4	10	34	37	12	1	3	51	14	205
2014	LS-02	3	10	32	37	15	0	3	54	13	106
2014	LS-03	6	8	35	36	8	3	4	47	15	62
2014	LS-04	4	18	49	24	5	0	0	29	22	18
2011	LS	7	13	32	28	14	2	4	45	21	373
2011	LS-01	8	14	28	7	42	0	0	49	23	14
2011	LS-02	3	9	27	36	16	2	7	57	13	161
2011	LS-03	7	13	36	27	10	2	3	40	21	130
2011	LS-04	16	15	37	26	4	0	2	31	32	43
2011	LS-05	15	34	40	7	4	0	0	11	50	19
2008	LS	6	11	35	30	15	1	2	47	17	347
2008	LS-02	3	8	30	32	23	1	2	58	11	138
2008	LS-03	5	12	45	26	10	1	1	36	18	121
2008	LS-04	20	10	31	37	2	0	0	39	30	40
2008	LS-05	5	25	45	17	8	0	0	25	31	23

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	25	25	21	16	9	1	2	26	53	181
2017	LS-02	24	24	20	15	12	3	1	28	51	97
2017	LS-03	24	26	20	22	4	0	4	27	52	56
2017	LS-04	26	41	34	0	0	0	0	0	66	11
2014	LS	30	27	22	11	7	1	3	18	59	205
2014	LS-02	28	25	29	9	8	1	1	17	54	106
2014	LS-03	24	33	21	10	7	0	6	18	60	62
2014	LS-04	18	44	22	17	0	0	0	17	61	18
2011	LS	25	28	28	10	6	2	2	16	55	377
2011	LS-01	28	13	22	15	17	0	5	33	44	15
2011	LS-02	26	22	28	12	7	3	2	20	51	162
2011	LS-03	20	30	33	10	4	1	2	14	52	132
2011	LS-04	34	34	25	5	0	2	0	5	70	43
2011	LS-05	33	55	12	0	0	0	0	0	88	19
2008	LS	21	22	30	15	9	1	2	24	45	348
2008	LS-02	20	16	35	13	13	1	2	27	37	140
2008	LS-03	24	28	23	16	6	1	2	22	54	120
2008	LS-04	19	26	30	20	0	2	2	21	47	40
2008	LS-05	21	34	41	4	0	0	0	4	55	23

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	8	20	23	25	17	2	5	45	30	181
2017	LS-02	6	14	26	25	24	2	3	51	22	97
2017	LS-03	6	24	18	34	12	0	7	49	32	56
2017	LS-04	18	59	23	0	0	0	0	0	77	11
2014	LS	8	23	20	24	16	2	6	44	34	204
2014	LS-02	6	17	24	29	16	4	4	49	24	105
2014	LS-03	11	23	23	18	14	0	12	36	38	62
2014	LS-04	21	18	13	34	15	0	0	49	38	18
2011	LS	12	14	29	24	12	3	6	39	29	375
2011	LS-01	28	6	36	6	12	12	0	20	39	15
2011	LS-02	11	12	26	21	16	4	11	43	27	162
2011	LS-03	6	14	35	30	7	2	5	40	22	130
2011	LS-04	21	24	24	17	11	3	0	29	47	43
2011	LS-05	22	17	21	36	4	0	0	40	39	19
2008	LS	7	18	30	23	16	2	4	41	27	349
2008	LS-02	4	17	24	25	22	4	4	51	23	139
2008	LS-03	8	19	37	21	13	1	2	35	27	122
2008	LS-04	10	20	38	23	7	0	2	30	31	40
2008	LS-05	13	20	38	20	9	0	0	29	33	23

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	17	19	35	15	8	3	3	24	39	182
2017	LS-02	13	19	32	19	9	5	3	31	35	97
2017	LS-03	14	18	44	14	5	3	2	20	33	57
2017	LS-04	8	46	46	0	0	0	0	0	54	11
2014	LS	17	22	29	13	14	2	3	29	41	202
2014	LS-02	14	19	37	14	11	3	2	26	35	103
2014	LS-03	20	25	28	16	5	1	4	23	48	62
2014	LS-04	27	30	29	10	5	0	0	15	57	18

Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	66	19	6	4	2	1	3	88	6	182
2017	LS-02	64	21	3	5	2	0	5	90	7	97
2017	LS-03	66	17	9	3	1	2	2	86	5	57
2017	LS-04	59	32	9	0	0	0	0	91	0	11
2014	LS	79	11	4	5	1	0	0	90	6	205
2014	LS-02	73	11	4	9	1	0	1	85	11	106
2014	LS-03	75	19	4	1	0	0	0	94	1	62
2014	LS-04	82	4	9	0	4	0	0	87	4	18
2011	LS	68	17	4	6	2	1	1	87	9	377
2011	LS-01	83	8	9	0	0	0	0	91	0	14
2011	LS-02	70	16	4	7	1	0	2	87	9	163
2011	LS-03	68	20	3	6	1	1	1	90	7	132
2011	LS-04	70	14	0	2	12	2	0	86	14	43
2011	LS-05	54	20	15	11	0	0	0	74	11	19
2008	LS	70	17	3	5	3	0	2	88	8	350
2008	LS-02	73	19	3	3	1	0	2	94	4	140
2008	LS-03	68	19	3	5	4	0	1	87	9	122
2008	LS-04	78	8	7	7	0	0	0	86	7	40
2008	LS-05	54	12	4	22	8	0	0	66	30	23

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	25	33	16	7	8	2	8	65	17	182
2017	LS-02	22	32	21	8	8	3	7	59	18	97
2017	LS-03	23	39	10	8	7	2	11	72	17	57
2017	LS-04	32	29	22	0	8	0	9	68	8	11
2014	LS	30	33	14	15	3	2	3	66	19	204
2014	LS-02	29	30	21	11	4	1	5	62	16	106
2014	LS-03	38	31	8	12	4	3	4	74	17	62
2014	LS-04	17	54	19	5	5	0	0	71	10	17

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	47	33	6	9	4	0	0	80	13	182
2017	LS-02	37	36	8	13	5	1	0	74	18	97
2017	LS-03	59	24	6	7	4	0	0	83	11	57
2017	LS-04	34	58	0	0	8	0	0	92	8	11
2014	LS	47	27	6	9	9	1	0	75	19	205
2014	LS-02	43	30	10	11	5	0	1	74	16	106
2014	LS-03	52	28	4	11	3	3	0	82	14	62
2014	LS-04	59	23	4	9	4	0	0	82	13	18

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	44	34	7	10	3	1	1	79	13	182
2017	LS-02	41	37	10	9	2	2	0	79	11	97
2017	LS-03	48	28	6	11	4	0	2	78	16	57
2017	LS-04	18	75	0	8	0	0	0	92	8	11
2014	LS	38	41	10	5	2	3	2	82	8	205
2014	LS-02	34	39	11	7	3	3	3	77	11	106
2014	LS-03	39	35	12	7	2	3	3	79	9	62
2014	LS-04	64	27	9	0	0	0	0	91	0	18
2011	LS	39	36	12	8	2	2	1	77	11	377
2011	LS-01	31	26	15	14	6	8	0	62	22	15
2011	LS-02	43	32	11	9	1	2	2	78	10	162
2011	LS-03	34	38	15	7	3	2	2	74	11	132
2011	LS-04	35	44	9	9	3	0	0	79	12	43
2011	LS-05	40	44	12	0	4	0	0	84	4	19
2008	LS	45	34	6	11	2	2	0	81	13	349
2008	LS-02	45	34	8	11	1	1	0	80	12	140
2008	LS-03	45	33	4	10	3	4	1	82	14	121
2008	LS-04	49	42	2	7	0	0	0	90	7	40
2008	LS-05	51	25	0	15	9	0	0	76	24	23

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	39	27	8	8	4	12	2	77	14	181
2017	LS-02	29	33	8	5	6	19	1	77	13	97
2017	LS-03	42	25	8	13	0	8	5	76	14	57
2017	LS-04	58	25	9	0	8	0	0	83	8	11
2014	LS	41	26	10	4	8	10	2	75	14	205
2014	LS-02	33	25	18	4	4	15	2	70	9	106
2014	LS-03	49	27	3	7	2	10	3	87	10	62
2014	LS-04	56	30	9	0	4	0	0	87	4	18
2011	LS	43	27	11	5	4	7	2	78	10	376
2011	LS-01	31	20	15	13	0	21	0	64	17	15
2011	LS-02	37	27	13	8	1	13	2	75	11	161
2011	LS-03	44	29	11	5	5	4	2	78	10	132
2011	LS-04	51	32	7	0	6	2	2	86	6	43
2011	LS-05	69	16	12	0	4	0	0	84	4	19
2008	LS	51	23	7	6	4	9	1	82	11	348
2008	LS-02	50	23	7	5	3	11	1	83	10	139
2008	LS-03	52	25	5	5	5	8	1	84	10	121
2008	LS-04	65	20	5	7	2	0	0	85	10	40
2008	LS-05	62	17	0	4	13	4	0	82	18	23

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	13	22	17	13	9	19	7	47	30	181
2017	LS-02	14	16	16	13	10	25	6	44	33	97
2017	LS-03	10	26	20	11	7	13	12	48	25	57
2017	LS-04	9	43	22	18	8	0	0	52	26	11
2014	LS	16	18	17	16	9	22	3	45	32	205
2014	LS-02	12	14	18	19	11	24	3	36	40	106
2014	LS-03	26	19	15	16	7	15	1	54	28	62
2014	LS-04	14	27	28	18	13	0	0	41	31	18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	53	36	5	4	2	89	7	181
2017	LS-02	46	39	6	5	4	86	8	97
2017	LS-03	62	31	4	3	0	92	3	57
2017	LS-04	34	58	0	8	0	92	8	11
2014	LS	49	35	5	9	3	84	11	205
2014	LS-02	45	42	6	4	3	87	7	106
2014	LS-03	57	31	4	4	4	88	8	62
2014	LS-04	69	18	9	0	4	87	4	18

Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	39	40	12	5	3	0	1	80	8	181
2017	LS-02	35	42	16	3	2	1	1	79	5	97
2017	LS-03	44	41	5	5	4	0	0	86	10	57
2017	LS-04	37	54	0	0	9	0	0	91	9	10
2014	LS	38	35	8	15	3	1	0	73	19	205
2014	LS-02	34	41	8	12	4	0	0	75	17	106
2014	LS-03	39	34	13	8	3	3	0	75	11	62
2014	LS-04	73	18	4	0	4	0	0	91	4	18
2011	LS	33	36	13	11	7	0	1	70	18	378
2011	LS-01	43	14	8	35	0	0	0	57	35	15
2011	LS-02	32	35	16	12	4	0	1	68	16	163
2011	LS-03	34	41	8	8	7	1	1	76	16	132
2011	LS-04	27	40	13	7	13	0	0	67	20	43
2011	LS-05	29	21	26	14	8	0	0	51	23	19
2008	LS	34	34	11	13	6	1	1	70	19	350
2008	LS-02	33	38	11	11	4	1	1	73	16	140
2008	LS-03	40	35	9	12	4	0	0	75	17	122
2008	LS-04	36	32	9	16	4	0	3	70	21	40
2008	LS-05	34	37	5	7	17	0	0	71	25	23

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	58	26	6	4	3	2	1	87	7	181
2017	LS-02	53	29	10	4	1	2	0	84	5	96
2017	LS-03	67	20	0	6	2	2	2	91	9	57
2017	LS-04	45	30	9	0	15	0	0	76	15	11
2014	LS	45	34	11	2	3	4	0	83	5	205
2014	LS-02	47	34	11	2	4	2	0	83	6	106
2014	LS-03	45	25	19	3	3	6	0	74	6	62
2014	LS-04	77	14	4	4	0	0	0	91	4	18
2011	LS	42	32	12	7	5	2	1	76	12	377
2011	LS-01	32	32	21	15	0	0	0	64	15	15
2011	LS-02	44	30	10	9	4	2	1	77	13	162
2011	LS-03	39	35	11	6	5	3	1	77	11	132
2011	LS-04	43	34	11	4	8	0	0	77	11	43
2011	LS-05	34	27	31	4	4	0	0	61	8	19
2008	LS	52	27	9	6	4	1	0	80	11	350
2008	LS-02	51	29	9	7	2	1	0	81	10	140
2008	LS-03	57	25	4	7	4	2	0	84	12	122
2008	LS-04	50	22	20	2	2	0	3	75	5	40
2008	LS-05	58	30	0	0	12	0	0	88	12	23

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	45	35	5	10	3	1	0	81	13	182
2017	LS-02	41	35	7	13	2	3	0	78	15	97
2017	LS-03	55	33	1	8	2	0	0	88	10	57
2017	LS-04	27	58	0	8	8	0	0	85	15	11
2014	LS	46	32	11	4	3	2	1	81	8	205
2014	LS-02	47	33	9	7	3	1	0	81	10	106
2014	LS-03	48	32	4	3	6	4	3	86	9	62
2014	LS-04	73	23	0	0	4	0	0	96	4	18
2011	LS	36	36	9	13	5	0	1	72	18	376
2011	LS-01	43	40	0	17	0	0	0	83	17	14
2011	LS-02	39	32	10	15	4	0	1	71	19	162
2011	LS-03	34	41	8	10	5	1	1	76	15	132
2011	LS-04	32	34	8	17	10	0	0	65	26	43
2011	LS-05	24	33	21	18	4	0	0	57	22	19
2008	LS	45	29	9	12	5	1	0	74	17	350
2008	LS-02	43	31	10	13	2	1	0	75	15	140
2008	LS-03	50	28	7	8	8	0	0	77	16	122
2008	LS-04	40	33	10	9	4	0	3	75	14	40
2008	LS-05	59	20	0	13	8	0	0	79	21	23

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	84	10	2	2	2	0	0	95	3	181
2017	LS-02	83	10	3	2	1	1	0	94	3	97
2017	LS-03	85	11	0	2	3	0	0	96	4	56
2017	LS-04	82	18	0	0	0	0	0	100	0	11
2014	LS	87	9	2	1	1	0	0	96	2	205
2014	LS-02	83	8	4	2	1	0	1	93	3	106
2014	LS-03	88	11	0	2	0	0	0	98	2	62
2014	LS-04	96	4	0	0	0	0	0	100	0	18
2011	LS	79	13	3	2	2	0	1	93	4	377
2011	LS-01	92	0	8	0	0	0	0	92	0	15
2011	LS-02	78	13	4	2	2	0	1	91	5	163
2011	LS-03	76	16	2	2	1	0	3	95	3	131
2011	LS-04	90	10	0	0	0	0	0	100	0	43
2011	LS-05	82	11	0	7	0	0	0	93	7	19
2008	LS	85	6	2	3	2	0	2	93	5	349
2008	LS-02	87	4	2	2	3	0	2	93	5	139
2008	LS-03	84	7	1	4	0	0	3	94	4	122
2008	LS-04	82	8	5	2	0	0	3	93	3	40
2008	LS-05	92	0	0	0	8	0	0	92	8	23

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	50	23	7	6	5	6	3	81	12	182
2017	LS-02	43	30	9	5	3	6	3	81	9	97
2017	LS-03	60	17	1	3	9	5	4	85	13	57
2017	LS-04	38	32	9	21	0	0	0	70	21	11
2014	LS	47	20	5	7	7	5	9	78	16	205
2014	LS-02	50	22	7	6	2	5	7	83	9	106
2014	LS-03	50	18	7	11	3	3	8	77	15	62
2014	LS-04	74	22	0	0	0	4	0	100	0	18
2011	LS	46	29	6	7	5	4	3	80	13	375
2011	LS-01	60	14	0	12	6	8	0	80	20	15
2011	LS-02	41	29	8	10	7	3	3	74	18	162
2011	LS-03	46	31	6	5	3	4	4	84	9	130
2011	LS-04	56	25	3	6	4	3	3	87	10	43
2011	LS-05	41	45	5	0	4	5	0	91	4	19

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	56	26	9	6	3	82	9	182
2017	LS-02	49	31	12	8	0	80	8	97
2017	LS-03	68	17	3	7	5	85	12	57
2017	LS-04	61	31	0	0	8	92	8	11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	62	21	8	4	3	2	85	7	182
2017	LS-02	62	23	8	6	0	1	85	6	97
2017	LS-03	65	20	3	3	5	4	88	8	57
2017	LS-04	61	18	13	0	8	0	79	8	11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	52	29	9	6	5	0	81	10	181
2017	LS-02	49	29	12	7	3	0	78	10	97
2017	LS-03	56	31	4	1	7	0	88	8	56
2017	LS-04	45	40	0	8	8	0	85	15	11
2014	LS	48	27	14	8	3	1	75	11	205
2014	LS-02	47	28	10	11	4	0	75	15	106
2014	LS-03	49	25	11	10	3	3	76	13	62
2014	LS-04	73	23	0	0	4	0	96	4	18

Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	22	28	20	5	6	7	13	62	13	62
2017	LS-02	15	39	25	0	0	14	8	68	0	12
2017	LS-03	26	15	20	10	0	8	21	58	15	30
2017	LS-04	23	50	18	0	9	0	0	73	9	11
2014	LS	33	31	9	11	0	8	8	76	13	69
2014	LS-03	43	27	11	7	0	2	10	80	8	39
2014	LS-04	27	41	11	17	0	5	0	71	18	15

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	28	29	14	9	2	18	0	70	13	182
2017	LS-02	23	27	15	12	2	21	0	63	18	97
2017	LS-03	32	30	13	5	2	19	0	76	8	57
2017	LS-04	34	34	16	9	0	8	0	73	10	11
2014	LS	26	22	18	6	11	17	0	58	20	204
2014	LS-02	20	25	21	6	7	20	0	57	17	106
2014	LS-03	35	17	18	6	6	19	0	64	14	62
2014	LS-04	42	36	4	9	4	4	0	82	14	18
2011	LS	19	27	19	10	10	15	1	54	24	375
2011	LS-01	26	21	23	21	0	9	0	52	23	14
2011	LS-02	13	22	22	11	8	23	1	46	25	162
2011	LS-03	23	30	14	7	12	13	1	62	22	131
2011	LS-04	24	30	15	10	13	5	3	59	24	43
2011	LS-05	8	39	28	21	4	0	0	47	25	19

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	21	31	21	18	5	4	0	55	23	182
2017	LS-02	16	29	22	24	6	3	0	47	30	97
2017	LS-03	17	39	23	12	3	5	0	60	16	57
2017	LS-04	41	16	18	18	0	8	0	62	19	11
2014	LS	22	25	22	12	15	5	0	49	28	205
2014	LS-02	18	24	22	18	12	6	0	45	32	106
2014	LS-03	25	23	29	6	10	7	0	53	17	62
2014	LS-04	32	41	14	4	4	4	0	76	9	18
2011	LS	11	28	21	16	20	4	0	41	37	377
2011	LS-01	11	13	22	33	7	14	0	28	47	15
2011	LS-02	10	24	23	18	20	4	0	36	40	162
2011	LS-03	12	33	20	11	22	1	1	45	34	132
2011	LS-04	13	32	16	12	21	6	0	48	35	43
2011	LS-05	4	33	19	32	13	0	0	37	45	19
2008	LS	19	37	10	16	13	4	0	59	30	350
2008	LS-02	17	39	12	16	10	5	1	60	28	140
2008	LS-03	17	41	6	14	18	4	0	60	33	122
2008	LS-04	32	31	13	14	9	0	0	63	24	40
2008	LS-05	13	29	12	32	9	5	0	44	43	23

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	16	24	21	21	7	12	0	45	32	182
2017	LS-02	15	15	22	27	6	15	0	35	39	97
2017	LS-03	10	30	23	14	11	11	0	45	29	57
2017	LS-04	26	23	17	26	0	8	0	53	28	11
2014	LS	15	23	19	17	15	10	0	43	36	205
2014	LS-02	10	22	18	24	14	12	0	36	43	106
2014	LS-03	20	21	31	13	7	8	0	44	22	62
2014	LS-04	16	62	4	9	4	4	0	82	14	18
2011	LS	6	25	23	20	18	8	1	34	41	378
2011	LS-01	5	19	29	25	14	8	0	26	43	15
2011	LS-02	7	20	18	22	20	12	0	31	48	163
2011	LS-03	5	31	23	17	17	6	1	39	36	132
2011	LS-04	7	27	29	13	16	8	0	37	31	43
2011	LS-05	0	14	33	36	17	0	0	14	53	19
2008	LS	9	33	14	22	13	9	0	47	39	347
2008	LS-02	7	35	15	22	11	10	0	47	37	140
2008	LS-03	7	34	11	22	15	9	1	46	42	121
2008	LS-04	13	40	9	24	10	5	0	55	35	39
2008	LS-05	9	31	8	35	13	4	0	42	50	22

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	21	32	15	14	10	8	0	58	26	182
2017	LS-02	18	21	21	20	10	10	0	43	34	97
2017	LS-03	21	43	11	8	11	6	0	68	20	57
2017	LS-04	22	45	9	24	0	0	0	67	24	11
2014	LS	20	31	12	15	14	9	0	56	31	205
2014	LS-02	16	30	13	21	11	9	0	51	34	106
2014	LS-03	20	35	14	13	10	8	0	60	25	62
2014	LS-04	47	31	4	13	0	4	0	82	14	18
2011	LS	11	28	18	18	17	7	0	42	38	377
2011	LS-01	11	19	8	26	21	15	0	35	56	15
2011	LS-02	11	25	21	19	17	8	0	39	38	162
2011	LS-03	12	28	19	20	17	4	1	41	39	132
2011	LS-04	7	46	9	10	18	10	0	59	31	43
2011	LS-05	4	23	33	15	16	8	0	30	34	19
2008	LS	19	33	14	13	13	9	0	57	28	349
2008	LS-02	16	33	16	12	11	12	0	56	26	140
2008	LS-03	18	36	12	12	16	5	0	57	30	122
2008	LS-04	24	33	9	18	7	9	0	62	27	39
2008	LS-05	22	31	17	16	13	0	0	54	29	23

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	11	35	20	20	8	5	0	49	30	182
2017	LS-02	12	21	27	25	9	7	0	35	36	97
2017	LS-03	8	46	17	16	8	5	0	57	25	57
2017	LS-04	0	83	8	9	0	0	0	83	9	11
2014	LS	13	29	18	18	19	3	0	43	38	204
2014	LS-02	12	29	16	24	16	4	0	42	42	105
2014	LS-03	12	36	25	10	13	4	0	50	24	62
2014	LS-04	15	28	25	27	4	0	0	43	31	18
2011	LS	6	34	15	23	20	2	0	41	44	377
2011	LS-01	5	21	21	26	21	6	0	28	50	15
2011	LS-02	5	32	16	23	22	1	0	38	46	163
2011	LS-03	5	38	12	25	16	2	1	45	43	131
2011	LS-04	8	36	11	24	21	0	0	44	45	43
2011	LS-05	0	34	29	12	25	0	0	34	37	19
2008	LS	13	39	11	23	12	2	0	53	36	348
2008	LS-02	13	37	10	24	14	3	0	51	39	140
2008	LS-03	10	43	14	20	11	2	0	54	32	120
2008	LS-04	16	32	9	28	14	0	0	48	42	40
2008	LS-05	21	41	8	22	9	0	0	61	31	23

Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	28	46	12	10	4	0	74	14	181
2017	LS-02	24	48	10	13	5	1	72	18	96
2017	LS-03	29	46	13	11	2	0	75	12	57
2017	LS-04	35	47	18	0	0	0	82	0	11
2014	LS	23	38	14	16	7	2	62	24	205
2014	LS-02	23	35	16	15	7	3	60	23	106
2014	LS-03	21	47	15	6	7	4	71	14	62
2014	LS-04	35	52	9	0	4	0	87	4	18
2011	LS	21	39	15	12	12	0	60	25	378
2011	LS-01	18	40	15	21	7	0	58	27	15
2011	LS-02	17	43	16	13	11	1	60	24	163
2011	LS-03	26	36	18	9	10	0	62	19	132
2011	LS-04	18	40	7	15	18	2	59	34	43
2011	LS-05	12	39	7	17	25	0	51	42	19

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	42	42	10	2	2	2	0	86	4	181
2017	LS-02	40	40	13	3	2	2	0	82	5	97
2017	LS-03	42	45	7	0	3	2	0	90	3	57
2017	LS-04	50	41	9	0	0	0	0	91	0	11
2014	LS	43	41	8	2	1	5	0	88	3	205
2014	LS-02	37	43	8	5	2	5	0	85	7	106
2014	LS-03	53	29	10	0	0	7	0	89	0	62
2014	LS-04	54	23	18	4	0	0	0	77	4	18
2011	LS	41	33	12	5	3	5	0	78	9	378
2011	LS-01	32	40	22	0	0	0	6	77	0	15
2011	LS-02	33	38	11	6	3	9	0	78	9	163
2011	LS-03	48	29	11	5	4	4	0	80	9	132
2011	LS-04	48	27	16	2	6	2	0	76	8	43
2011	LS-05	41	35	12	9	4	0	0	76	13	19

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	43	32	9	5	3	7	1	82	9	182
2017	LS-02	37	29	11	8	4	10	0	73	14	97
2017	LS-03	47	36	7	3	2	4	2	88	5	57
2017	LS-04	59	23	18	0	0	0	0	82	0	11
2014	LS	41	30	9	6	4	10	0	79	11	205
2014	LS-02	33	43	7	5	6	7	0	81	11	106
2014	LS-03	53	25	13	4	3	2	0	79	7	62
2014	LS-04	68	9	10	9	4	0	0	77	13	18
2011	LS	34	35	10	9	5	5	1	74	16	378
2011	LS-01	19	38	8	14	7	13	0	66	24	15
2011	LS-02	31	32	10	15	7	5	1	66	23	163
2011	LS-03	34	41	10	6	3	5	1	80	10	132
2011	LS-04	46	28	11	2	3	4	7	82	6	43
2011	LS-05	42	33	12	7	5	0	0	76	12	19
2008	LS	34	33	6	12	9	5	1	70	23	350
2008	LS-02	34	31	7	11	10	7	1	70	23	140
2008	LS-03	26	40	5	11	11	4	2	70	24	122
2008	LS-04	49	26	2	19	3	0	0	75	23	40
2008	LS-05	42	28	13	13	0	4	0	73	14	23

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	26	35	16	12	5	6	1	65	18	182
2017	LS-02	20	29	18	18	8	7	1	53	28	97
2017	LS-03	30	44	12	7	2	4	2	78	9	57
2017	LS-04	28	41	31	0	0	0	0	69	0	11
2014	LS	32	34	13	7	8	7	0	71	15	205
2014	LS-02	29	34	19	5	6	6	0	68	12	106
2014	LS-03	40	25	15	7	6	8	0	70	14	62
2014	LS-04	46	27	0	4	13	9	0	81	19	18
2011	LS	18	33	17	16	8	7	1	56	25	376
2011	LS-01	19	36	15	22	7	0	0	55	29	15
2011	LS-02	15	31	16	18	10	9	1	51	31	162
2011	LS-03	20	35	16	15	4	10	1	61	22	131
2011	LS-04	20	35	24	9	10	2	0	56	19	43
2011	LS-05	15	37	21	20	7	0	0	52	27	19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	18	23	22	13	7	14	2	49	24	181
2017	LS-02	15	22	20	13	8	18	3	48	27	97
2017	LS-03	21	23	23	16	8	10	0	49	26	56
2017	LS-04	8	40	44	0	8	0	0	48	8	11
2014	LS	21	24	14	14	8	17	4	56	27	205
2014	LS-02	15	24	17	20	9	13	2	46	34	106
2014	LS-03	29	23	13	11	8	14	1	61	23	62
2014	LS-04	20	40	18	0	13	9	0	65	14	18
2011	LS	12	19	21	14	14	18	1	39	35	377
2011	LS-01	13	30	15	14	0	27	0	60	19	15
2011	LS-02	11	15	24	16	16	18	0	32	39	162
2011	LS-03	14	20	17	14	13	20	2	44	35	132
2011	LS-04	7	34	17	14	12	14	3	49	31	43
2011	LS-05	24	8	37	4	16	12	0	35	23	19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	58	24	8	4	1	2	2	86	6	182
2017	LS-02	53	25	12	4	0	3	3	83	4	97
2017	LS-03	64	26	3	4	3	0	0	90	7	57
2017	LS-04	59	41	0	0	0	0	0	100	0	11
2014	LS	62	25	5	5	1	0	1	88	6	205
2014	LS-02	60	21	8	7	2	0	2	83	9	106
2014	LS-03	70	19	6	4	0	0	1	90	4	62
2014	LS-04	74	13	0	9	4	0	0	87	13	18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	69	22	6	2	0	1	1	92	2	182
2017	LS-02	65	23	6	3	0	2	1	91	3	97
2017	LS-03	71	22	6	1	0	0	0	93	1	57
2017	LS-04	66	25	9	0	0	0	0	91	0	11
2014	LS	74	17	3	1	2	1	2	93	3	205
2014	LS-02	70	19	5	1	2	2	2	92	3	106
2014	LS-03	75	20	1	1	2	0	1	96	3	62
2014	LS-04	78	9	4	4	4	0	0	87	9	18
2011	LS	64	23	5	2	1	2	3	92	3	375
2011	LS-01	62	15	9	8	0	0	6	82	9	14
2011	LS-02	68	16	9	2	0	2	3	89	2	163
2011	LS-03	63	30	2	1	0	2	2	97	2	130
2011	LS-04	62	28	0	3	3	0	3	93	7	43
2011	LS-05	57	31	12	0	0	0	0	88	0	19
2008	LS	67	21	4	2	1	1	3	93	3	349
2008	LS-02	69	18	5	2	1	1	4	92	3	139
2008	LS-03	67	24	2	2	2	3	2	94	4	122
2008	LS-04	69	23	2	0	0	0	5	97	0	40
2008	LS-05	72	16	4	5	0	0	4	91	5	23

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	19	34	17	15	10	5	0	56	27	182
2017	LS-02	18	29	16	18	15	4	0	49	35	97
2017	LS-03	18	42	16	16	3	5	0	63	20	57
2017	LS-04	9	48	30	14	0	0	0	56	14	11
2014	LS	22	24	14	25	10	2	1	48	37	205
2014	LS-02	18	24	17	21	15	4	1	44	38	106
2014	LS-03	25	22	14	26	10	1	3	48	37	62
2014	LS-04	39	38	5	9	9	0	0	77	18	18
2011	LS	20	34	15	17	11	2	0	55	29	373
2011	LS-01	15	37	15	9	17	7	0	56	28	13
2011	LS-02	18	33	18	13	12	5	0	54	27	162
2011	LS-03	21	30	15	24	9	0	1	51	34	130
2011	LS-04	20	45	7	18	10	0	0	64	29	43
2011	LS-05	18	50	12	5	15	0	0	68	19	19
2008	LS	21	40	13	10	11	3	1	64	22	350
2008	LS-02	16	41	17	9	12	5	0	60	22	140
2008	LS-03	24	44	11	10	9	2	0	69	20	122
2008	LS-04	24	40	17	7	12	0	0	64	19	40
2008	LS-05	37	39	7	8	8	0	0	76	17	23

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	13	22	17	18	24	4	3	37	45	182
2017	LS-02	11	16	15	16	34	6	2	30	53	97
2017	LS-03	13	31	20	24	11	2	0	45	35	57
2017	LS-04	0	43	13	14	17	0	13	49	36	11
2014	LS	10	24	14	18	28	4	3	37	49	205
2014	LS-02	9	17	16	22	28	4	4	28	55	106
2014	LS-03	11	28	16	16	19	6	4	43	39	62
2014	LS-04	11	45	16	4	18	4	0	59	24	18
2011	LS	8	24	15	25	23	2	3	34	50	376
2011	LS-01	5	23	21	0	37	0	14	33	43	14
2011	LS-02	7	24	12	26	24	4	2	33	54	163
2011	LS-03	7	22	20	28	18	2	4	30	49	131
2011	LS-04	5	36	8	22	29	0	0	41	51	43
2011	LS-05	33	8	26	12	21	0	0	41	32	19
2008	LS	12	26	15	17	25	3	2	40	44	348
2008	LS-02	12	23	14	21	24	5	1	37	48	139
2008	LS-03	12	25	18	17	25	1	2	39	43	122
2008	LS-04	16	36	9	14	25	0	0	52	39	39
2008	LS-05	13	41	8	8	21	5	4	59	32	23

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	19	43	16	14	4	4	65	18	182
2017	LS-02	15	41	17	15	6	6	60	22	97
2017	LS-03	20	50	18	8	2	2	71	10	57
2017	LS-04	13	54	9	24	0	0	67	24	11

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	34	38	13	7	3	6	0	77	10	182
2017	LS-02	27	39	13	9	4	7	1	71	15	97
2017	LS-03	42	40	12	4	2	0	0	82	5	57
2017	LS-04	35	58	0	8	0	0	0	92	8	11
2014	LS	38	30	16	5	3	8	0	74	8	205
2014	LS-02	40	33	12	7	3	6	0	77	10	106
2014	LS-03	36	32	13	4	4	10	0	76	10	62
2014	LS-04	60	27	9	4	0	0	0	87	4	18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	33	40	14	8	1	3	75	10	181
2017	LS-02	33	34	16	13	2	2	68	15	96
2017	LS-03	30	53	12	1	2	2	85	3	57
2017	LS-04	20	72	0	8	0	0	92	8	11
2014	LS	35	34	11	10	4	6	74	14	205
2014	LS-02	32	42	14	5	2	5	78	8	106
2014	LS-03	38	31	15	3	7	6	74	11	62
2014	LS-04	56	27	0	9	9	0	82	18	18
2011	LS	28	36	19	6	7	4	67	14	377
2011	LS-01	47	32	15	0	7	0	79	7	15
2011	LS-02	20	38	21	7	7	7	63	14	163
2011	LS-03	32	35	19	5	8	1	68	13	131
2011	LS-04	27	39	8	7	11	8	72	20	43
2011	LS-05	30	39	27	4	0	0	69	4	19

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	43	38	10	4	5	1	1	82	8	182
2017	LS-02	40	40	11	2	6	1	0	81	8	97
2017	LS-03	44	41	6	7	2	0	0	85	9	57
2017	LS-04	43	41	0	8	9	0	0	83	17	11
2014	LS	47	28	10	4	8	2	0	77	13	205
2014	LS-02	42	39	10	7	2	0	0	81	9	106
2014	LS-03	51	24	16	1	6	3	0	76	7	62
2014	LS-04	74	13	9	0	4	0	0	87	4	18
2011	LS	33	40	13	7	6	1	0	74	13	378
2011	LS-01	37	26	8	22	7	0	0	63	28	15
2011	LS-02	28	40	17	6	7	2	1	70	13	163
2011	LS-03	38	38	12	5	6	1	0	76	11	132
2011	LS-04	29	50	2	12	7	0	0	79	19	43
2011	LS-05	34	52	9	0	4	0	0	87	4	19
2008	LS	39	35	10	8	7	1	0	75	15	350
2008	LS-02	37	36	13	9	5	1	0	74	14	140
2008	LS-03	38	38	8	5	9	2	0	78	15	122
2008	LS-04	43	32	8	7	7	2	0	77	15	40
2008	LS-05	42	36	5	5	8	4	0	81	14	23

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	35	36	13	7	6	1	1	73	14	182
2017	LS-02	30	39	18	4	8	1	0	69	13	97
2017	LS-03	39	40	6	9	6	0	0	79	15	57
2017	LS-04	30	45	9	17	0	0	0	75	17	11
2014	LS	30	23	21	15	10	1	0	54	25	205
2014	LS-02	24	29	23	18	6	1	0	53	24	106
2014	LS-03	37	17	25	14	6	1	0	55	20	62
2014	LS-04	44	38	0	9	9	0	0	82	18	18
2011	LS	24	33	16	15	11	0	0	57	27	376
2011	LS-01	37	15	27	6	14	0	0	53	20	15
2011	LS-02	22	35	20	13	9	1	0	57	22	163
2011	LS-03	24	35	15	16	11	0	0	58	27	132
2011	LS-04	22	31	9	19	19	0	0	53	38	42
2011	LS-05	31	18	11	28	12	0	0	49	40	19

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	34	39	13	8	5	1	1	74	13	182
2017	LS-02	30	39	17	6	8	1	0	69	14	97
2017	LS-03	37	47	5	11	2	0	0	83	12	57
2017	LS-04	17	58	18	8	0	0	0	75	8	11
2014	LS	32	28	19	11	10	0	0	60	21	205
2014	LS-02	25	34	22	14	6	0	0	59	19	106
2014	LS-03	40	20	26	10	4	0	0	60	14	62
2014	LS-04	44	38	0	4	9	0	4	86	14	18
2011	LS	23	35	12	17	12	0	0	58	30	377
2011	LS-01	41	15	23	6	15	0	0	56	22	14
2011	LS-02	20	39	12	17	12	1	0	59	29	163
2011	LS-03	23	38	12	16	12	0	0	60	28	132
2011	LS-04	26	27	12	19	17	0	0	52	36	43
2011	LS-05	14	24	17	40	4	0	0	39	44	19
2008	LS	32	36	11	13	7	0	0	69	20	350
2008	LS-02	28	41	13	12	5	1	0	70	18	140
2008	LS-03	32	40	10	10	7	0	0	73	17	122
2008	LS-04	53	17	13	12	5	0	0	70	17	40
2008	LS-05	34	16	9	34	4	4	0	52	39	23

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	34	28	18	7	9	4	0	65	16	182
2017	LS-02	28	26	19	9	12	5	1	58	22	97
2017	LS-03	39	32	17	6	5	2	0	72	11	57
2017	LS-04	38	37	17	9	0	0	0	75	9	11
2014	LS	33	22	14	13	13	4	1	58	27	205
2014	LS-02	27	28	16	16	6	5	2	59	24	106
2014	LS-03	36	22	14	12	11	4	1	61	24	62
2014	LS-04	69	9	9	4	9	0	0	78	13	18
2011	LS	22	25	21	16	10	4	2	50	28	378
2011	LS-01	24	7	30	26	7	0	6	33	35	15
2011	LS-02	18	30	16	16	11	7	2	52	30	163
2011	LS-03	24	23	24	15	9	3	3	50	25	132
2011	LS-04	22	26	23	14	12	2	2	49	27	43
2011	LS-05	27	14	30	15	9	4	0	44	25	19
2008	LS	28	27	11	14	12	7	2	59	28	349
2008	LS-02	26	27	9	14	13	9	1	60	30	139
2008	LS-03	27	33	14	13	9	3	0	62	23	122
2008	LS-04	40	21	14	10	12	2	0	62	23	40
2008	LS-05	34	4	8	8	22	15	10	50	40	23

Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	LS	19	54	27	182
2017	LS-02	19	53	27	97
2017	LS-03	14	59	27	57
2017	LS-04	25	52	22	11
2014	LS	19	42	39	205
2014	LS-02	11	46	43	106
2014	LS-03	16	43	41	62
2014	LS-04	9	44	47	18
2011	LS	24	41	35	377
2011	LS-01	60	14	26	15
2011	LS-02	24	41	35	162
2011	LS-03	20	46	34	132
2011	LS-04	30	34	36	43
2011	LS-05	15	33	52	19

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	LS	26	11	30	10	9	14	32
2017	LS-02	19	10	23	18	11	20	18
2014	LS	19	7	22	39	9999	14	28
2014	LS-02	26	9	46	8	9999	12	12
2011	LS	35	11	21	13	9999	20	94
2011	LS-02	25	8	35	18	9999	14	39
2011	LS-03	49	10	11	9	9999	22	28
2011	LS-04	55	14	19	6	9999	6	14

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	LS	14	86	182
2017	LS-02	11	89	97
2017	LS-03	13	87	57
2014	LS	18	82	205
2014	LS-02	13	87	106
2014	LS-03	14	86	62

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	LS	60	26
2017	LS-02	66	12
2014	LS	65	29
2014	LS-02	42	14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	LS	31	26
2017	LS-02	40	12
2014	LS	68	29
2014	LS-02	58	14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	LS	26
2017	LS-02	12
2014	LS	29
2014	LS-02	14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	LS	26
2017	LS-02	12
2014	LS	29
2014	LS-02	14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	LS	26	26
2017	LS-02	43	12
2014	LS	27	29
2014	LS-02	33	14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	LS	33	26
2014	LS	16	29

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	LS	29	26
2014	LS	56	29

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	LS	34	26
2017	LS-02	52	12
2014	LS	30	29
2014	LS-02	34	14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	LS	29	26
2014	LS	18	29

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	LS	28	26
2017	LS-02	40	12
2014	LS	66	29
2014	LS-02	58	14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	LS	38	26
2017	LS-02	42	12
2014	LS	21	29
2014	LS-02	44	14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	LS	26
2017	LS-02	12
2014	LS	29
2014	LS-02	14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	LS	0	26
2017	LS-02	0	12

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	LS	35	26
2014	LS	22	29

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	LS	21	26
2014	LS	11	29

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	LS-02	0	12

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	LS	64	25
2017	LS-02	54	11
2014	LS	43	29
2014	LS-02	47	14

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	LS	22	25

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	LS	0	25
2017	LS-02	0	11

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	LS	19	25

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	LS	24	25
2014	LS	49	29
2014	LS-02	46	14

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	LS-02	0	11

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	LS	27	25
2014	LS	50	28

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	LS	19	25

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	LS-02	0	11
2014	LS	18	28

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	LS-02	0	11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	LS	19	25
2014	LS	12	28

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	LS	31	25
2014	LS	19	28
2014	LS-02	38	13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	LS	25
2017	LS-02	11
2014	LS	28
2014	LS-02	13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	LS	43	25
2014	LS	54	28
2014	LS-02	42	13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	LS-02	0	11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	LS-02	0	11
2014	LS	12	28

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	LS	93	7	26
2017	LS-02	92	8	12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	14	12	19	5	4	39	7	48	16	181
2017	LS-02	12	5	18	4	4	47	10	39	18	96
2017	LS-03	10	19	16	8	3	37	6	52	19	57
2017	LS-04	18	20	48	0	8	7	0	41	8	11
2014	LS	18	14	16	4	6	38	5	55	16	205
2014	LS-02	16	15	20	4	4	32	8	52	13	106
2014	LS-03	16	15	11	3	8	43	4	58	21	62
2014	LS-04	24	22	6	4	13	31	0	67	25	18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	29	31	15	6	3	15	2	71	11	181
2017	LS-02	23	30	16	5	4	20	2	68	12	96
2017	LS-03	34	36	10	9	2	8	2	77	12	57
2017	LS-04	30	23	39	8	0	0	0	54	8	11
2014	LS	25	30	14	9	4	18	0	67	16	205
2014	LS-02	23	33	20	5	4	15	0	66	11	106
2014	LS-03	27	28	11	3	4	28	0	75	10	62
2014	LS-04	29	49	9	0	9	5	0	82	9	18
2011	LS	24	34	18	6	3	14	0	68	11	378
2011	LS-01	33	6	20	21	0	20	0	49	26	15
2011	LS-02	21	33	19	6	4	17	0	65	13	163
2011	LS-03	21	41	18	5	2	13	0	71	9	132
2011	LS-04	32	30	14	7	3	15	0	72	12	43
2011	LS-05	24	38	29	4	4	0	0	62	8	19

Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	33	48	6	5	5	1	3	84	9	182
2017	LS-02	25	50	9	6	5	1	4	79	12	97
2017	LS-03	45	47	0	4	3	2	0	93	7	57
2017	LS-04	31	69	0	0	0	0	0	100	0	11
2014	LS	24	54	4	9	2	3	3	84	12	205
2014	LS-02	14	62	6	13	3	1	2	78	16	106
2014	LS-03	31	49	3	8	4	3	3	85	12	62
2014	LS-04	65	29	6	0	0	0	0	94	0	18
2011	LS	29	52	7	4	3	1	3	85	8	376
2011	LS-01	7	19	8	6	27	0	32	38	50	15
2011	LS-02	22	53	11	7	3	2	2	79	10	161
2011	LS-03	33	54	5	3	2	1	3	90	5	132
2011	LS-04	32	64	4	0	0	0	0	96	0	43
2011	LS-05	58	42	0	0	0	0	0	100	0	19
2008	LS	32	50	6	9	1	1	1	84	10	349
2008	LS-02	25	53	7	12	2	0	1	79	14	140
2008	LS-03	36	51	6	4	1	1	1	88	5	121
2008	LS-04	36	49	5	10	0	0	0	85	10	40
2008	LS-05	56	40	4	0	0	0	0	96	0	23

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	13	18	16	10	6	30	8	50	24	182
2017	LS-02	10	19	16	13	6	30	7	46	29	97
2017	LS-03	15	18	12	8	6	29	11	55	24	57
2017	LS-04	8	8	39	9	0	36	0	24	14	11
2014	LS	9	14	21	8	5	37	5	41	22	205
2014	LS-02	6	15	30	10	7	28	4	31	25	106
2014	LS-03	13	15	13	8	4	38	8	53	23	62
2014	LS-04	18	13	24	0	4	41	0	52	7	18
2011	LS	8	23	22	11	4	28	5	45	23	377
2011	LS-01	0	5	22	14	0	34	24	12	34	15
2011	LS-02	5	21	19	9	5	36	4	44	24	163
2011	LS-03	11	20	23	15	5	22	5	42	27	131
2011	LS-04	4	30	28	8	5	20	6	45	18	43
2011	LS-05	18	46	16	0	0	12	8	80	0	19

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	50	25	8	3	1	9	3	86	5	181
2017	LS-02	45	26	11	3	0	11	4	84	3	96
2017	LS-03	60	22	6	2	2	7	0	89	5	57
2017	LS-04	31	45	8	17	0	0	0	76	17	11
2014	LS	43	29	9	3	0	13	3	86	4	205
2014	LS-02	41	35	11	4	1	6	2	82	5	106
2014	LS-03	47	28	8	3	0	11	3	88	3	62
2014	LS-04	68	22	10	0	0	0	0	90	0	18
2011	LS	41	34	9	3	2	9	3	85	5	378
2011	LS-01	12	6	22	0	0	28	32	45	0	15
2011	LS-02	40	39	7	2	1	9	2	88	4	163
2011	LS-03	45	32	8	3	3	6	3	84	7	132
2011	LS-04	48	36	6	4	3	3	0	86	7	43
2011	LS-05	33	29	23	0	0	14	0	73	0	19
2008	LS	47	33	8	2	0	7	1	88	3	350
2008	LS-02	46	33	8	2	1	9	2	89	3	140
2008	LS-03	50	33	7	3	1	5	1	88	4	122
2008	LS-04	43	31	11	4	0	11	0	83	5	40
2008	LS-05	60	36	4	0	0	0	0	96	0	23

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	36	27	11	4	1	19	3	80	6	181
2017	LS-02	33	26	12	5	1	20	4	77	8	96
2017	LS-03	39	26	7	1	2	23	2	87	4	57
2017	LS-04	17	36	30	9	0	9	0	58	10	11
2014	LS	32	24	14	4	1	22	3	74	7	205
2014	LS-02	28	24	18	6	2	18	3	66	11	106
2014	LS-03	36	28	12	3	2	17	3	80	5	62
2014	LS-04	59	13	19	4	0	4	0	76	5	18
2011	LS	29	32	12	4	3	17	3	76	9	375
2011	LS-01	13	7	15	0	0	30	35	57	0	14
2011	LS-02	24	36	14	2	2	21	2	77	5	161
2011	LS-03	30	30	11	5	5	16	3	74	12	132
2011	LS-04	42	35	6	6	3	8	0	84	10	43
2011	LS-05	39	33	13	12	0	4	0	75	12	19
2008	LS	41	28	12	5	3	10	2	78	9	350
2008	LS-02	40	25	13	4	2	13	2	77	8	140
2008	LS-03	38	31	12	6	4	9	0	76	11	122
2008	LS-04	43	30	8	5	5	7	2	80	10	40
2008	LS-05	55	26	12	4	0	4	0	84	4	23

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	LS	4	96	181
2017	LS-02	7	93	96
2017	LS-04	0	100	11
2014	LS	5	95	205
2014	LS-02	6	94	106

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	14	11	19	2	2	45	8	53	8	182
2017	LS-02	13	7	18	1	3	48	10	48	9	97
2017	LS-03	12	14	16	5	0	46	7	56	10	57
2017	LS-04	0	20	48	0	0	32	0	30	0	11
2014	LS	17	11	15	3	2	48	5	58	11	205
2014	LS-02	14	14	17	4	2	41	8	55	12	106
2014	LS-03	17	10	13	3	3	52	3	58	12	62
2014	LS-04	20	14	18	9	0	40	0	57	14	18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	29	34	15	0	3	19	1	77	4	182
2017	LS-02	29	28	16	1	4	21	1	73	6	97
2017	LS-03	24	45	11	0	2	18	0	84	2	57
2017	LS-04	22	44	25	0	0	9	0	72	0	11
2014	LS	30	29	20	1	3	17	0	71	5	205
2014	LS-02	28	34	18	2	2	15	1	73	5	106
2014	LS-03	28	29	15	1	3	24	0	75	5	62
2014	LS-04	50	23	13	0	9	5	0	77	9	18
2011	LS	30	36	13	3	1	17	0	79	5	377
2011	LS-01	32	31	14	0	0	23	0	82	0	15
2011	LS-02	29	33	13	3	3	19	0	76	7	163
2011	LS-03	27	40	12	4	1	17	0	80	5	131
2011	LS-04	34	30	20	2	0	14	0	75	2	43
2011	LS-05	38	46	8	0	0	8	0	91	0	19

Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	23	31	22	9	14	1	55	23	181
2017	LS-02	23	27	25	7	17	0	51	24	96
2017	LS-03	18	34	24	12	10	2	53	22	57
2017	LS-04	30	38	14	9	9	0	68	18	11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	16	26	33	17	8	1	42	25	182
2017	LS-02	14	26	37	15	7	0	40	22	97
2017	LS-03	17	27	25	22	7	2	45	30	57
2017	LS-04	0	15	48	30	8	0	15	37	11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	27	36	21	8	6	2	64	14	182
2017	LS-02	26	36	20	9	7	2	63	17	97
2017	LS-03	31	38	17	9	3	2	70	12	57
2017	LS-04	0	20	72	8	0	0	20	8	11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	13	18	26	23	19	1	1	32	42	182
2017	LS-02	11	22	29	18	18	0	1	34	37	97
2017	LS-03	12	13	22	34	18	2	0	25	53	57
2017	LS-04	0	0	44	27	29	0	0	0	56	11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	48	16	10	3	4	1	17	79	9	181
2017	LS-02	48	17	6	3	4	0	21	83	9	96
2017	LS-03	47	17	6	4	4	4	19	81	11	57
2017	LS-04	35	18	47	0	0	0	0	53	0	11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	26	36	21	11	6	1	62	17	182
2017	LS-02	21	41	20	11	5	1	63	17	97
2017	LS-03	30	31	22	14	3	0	61	17	57
2017	LS-04	15	30	39	9	7	0	46	16	11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	21	35	24	11	8	0	1	57	19	181
2017	LS-02	20	25	28	18	8	0	1	46	26	97
2017	LS-03	22	45	23	2	6	2	0	69	8	56
2017	LS-04	0	69	23	8	0	0	0	69	8	11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	29	32	22	6	9	2	62	15	182
2017	LS-02	32	27	19	8	12	1	60	21	97
2017	LS-03	23	42	21	6	5	4	67	12	57
2017	LS-04	0	26	67	0	8	0	26	8	11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	33	39	12	9	6	1	73	15	182
2017	LS-02	33	38	12	9	6	1	73	16	97
2017	LS-03	28	42	14	10	6	0	70	16	57
2017	LS-04	40	36	9	8	8	0	76	15	11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	31	30	20	10	5	1	2	63	16	181
2017	LS-02	37	28	18	10	5	1	1	67	15	96
2017	LS-03	24	35	26	10	1	0	4	61	12	57
2017	LS-04	9	26	31	17	18	0	0	35	34	11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	45	33	10	6	5	78	11	182
2017	LS-02	41	34	13	7	6	75	13	97
2017	LS-03	41	42	6	7	4	83	11	57
2017	LS-04	61	24	14	0	0	86	0	11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	81	8	4	2	3	1	2	91	5	180
2017	LS-02	84	6	1	3	4	0	2	92	7	95
2017	LS-03	80	10	5	0	0	2	2	95	0	57
2017	LS-04	83	9	0	0	8	0	0	92	8	11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	55	27	13	2	2	2	83	4	181
2017	LS-02	54	29	10	2	2	2	86	4	96
2017	LS-03	57	25	12	3	0	2	84	3	57
2017	LS-04	30	53	18	0	0	0	82	0	11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	61	21	10	2	6	1	82	8	181
2017	LS-02	58	23	9	3	6	1	81	9	96
2017	LS-03	65	18	11	2	5	0	82	7	57
2017	LS-04	60	32	0	0	8	0	92	8	11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	51	16	5	2	1	24	89	5	181
2017	LS-02	54	9	1	0	0	36	99	0	96
2017	LS-03	53	22	6	4	0	16	89	5	57
2017	LS-04	17	53	17	0	13	0	70	13	11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	65	18	9	1	0	7	89	2	179
2017	LS-02	58	24	9	1	1	7	89	2	95
2017	LS-03	76	9	6	0	0	10	93	0	57
2017	LS-04	38	31	17	14	0	0	68	14	10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	73	11	5	4	3	4	87	8	181
2017	LS-02	73	11	4	5	4	3	87	9	96
2017	LS-03	74	11	9	4	0	2	87	4	57
2017	LS-04	80	8	0	0	0	13	100	0	11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	47	31	15	4	1	1	1	80	5	180
2017	LS-02	45	36	16	2	1	0	0	81	3	96
2017	LS-03	46	28	16	5	0	3	3	77	5	56
2017	LS-04	41	51	9	0	0	0	0	91	0	11

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	9	35	39	10	7	45	17	182
2017	LS-02	11	35	41	8	5	46	13	97
2017	LS-03	4	42	40	6	8	46	14	57
2017	LS-04	0	23	44	25	8	23	33	11

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	4	21	45	17	11	29	26	182
2017	LS-02	3	20	45	18	15	33	22	97
2017	LS-03	5	24	45	18	8	26	29	57
2017	LS-04	0	25	75	0	0	0	25	11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	29	42	11	8	5	5	75	14	182
2017	LS-02	20	40	15	11	7	6	64	20	97
2017	LS-03	34	45	8	5	3	4	83	9	57
2017	LS-04	47	53	0	0	0	0	100	0	11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	23	37	14	13	9	4	63	22	181
2017	LS-02	20	35	18	15	7	5	58	23	97
2017	LS-03	21	41	11	12	11	5	65	24	57
2017	LS-04	29	41	13	9	8	0	70	17	11

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	LS	14	86	182
2017	LS-02	17	83	97
2017	LS-03	8	92	57
2017	LS-04	0	100	11
2014	LS	12	88	204
2014	LS-02	11	89	106
2014	LS-03	17	83	62

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	LS	90	10	26
2017	LS-02	84	16	17
2014	LS	97	3	27
2014	LS-02	100	0	12
2014	LS-03	92	8	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	51	33	4	4	4	5	88	8	23
2017	LS-02	60	20	7	6	6	0	80	13	14
2014	LS	69	11	3	14	0	3	82	14	26
2014	LS-02	59	17	0	24	0	0	76	24	12

Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	35	28	17	6	8	6	37	63	182
2017	LS-02	35	26	19	5	8	7	38	62	97
2017	LS-03	30	28	16	9	9	7	33	67	57
2017	LS-04	45	20	25	0	9	0	45	55	11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	LS	18	107
2017	LS-02	22	55
2017	LS-03	8	36

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	LS	23	107
2017	LS-02	21	55
2017	LS-03	22	36

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	LS	12	107
2017	LS-02	16	55
2017	LS-03	11	36

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	LS	33	107
2017	LS-02	25	55
2017	LS-03	46	36

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	LS	6	107
2017	LS-02	11	55
2017	LS-03	0	36

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	LS	46	107
2017	LS-02	44	55
2017	LS-03	51	36

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	LS	9	51	18	8	6	7	105
2017	LS-02	9	49	18	9	5	11	54
2017	LS-03	5	57	23	8	6	0	36

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	14	18	18	17	21	1	10	37	43	107
2017	LS-02	16	20	19	15	24	0	5	39	42	55
2017	LS-03	5	12	22	28	13	3	18	22	51	36

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	LS	1	9	14	21	29	3	22	14	68	107
2017	LS-02	0	11	16	18	29	5	21	15	64	55
2017	LS-03	3	5	12	33	29	0	17	10	76	36

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - LS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)