2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - LP

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 21 52 4 16 6 0 0 74 22 1762
2017 LP-00 29 52 6 6 6 0 0 81 12 17
2017 LP-01 22 54 5 16 4 0 0 76 20 325
2017 LP-02 20 52 5 16 7 0 0 72 23 1028
2017 LP-03 25 50 2 16 7 0 0 75 23 274
2017 LP-04 24 53 1 14 6 0 1 79 20 71
2017 LP-05 36 52 0 6 6 0 0 88 12 17
2014 LP 22 50 6 16 6 0 0 72 22 1712
2014 LP-01 23 50 5 19 2 0 0 74 21 371
2014 LP-02 20 51 6 16 7 0 0 71 23 971
2014 LP-03 25 47 6 15 6 0 0 73 21 238
2014 LP-04 22 53 4 16 5 0 0 75 21 74
2014 LP-05 40 47 0 7 7 0 0 86 14 15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 68 22 4 4 1 1 1 91 5 1759
2017 LP-00 88 6 6 0 0 0 0 94 0 17
2017 LP-01 73 19 4 2 1 0 1 93 3 325
2017 LP-02 66 22 4 4 1 1 1 90 6 1028
2017 LP-03 67 22 3 4 2 0 1 90 7 273
2017 LP-04 69 26 0 4 1 0 0 94 6 70
2017 LP-05 75 25 0 0 0 0 0 100 0 16
2014 LP 65 23 5 4 2 1 1 89 6 1712
2014 LP-01 70 21 2 4 1 0 1 92 5 371
2014 LP-02 63 23 5 4 3 1 1 87 7 970
2014 LP-03 62 25 6 4 2 0 0 87 6 239
2014 LP-04 69 24 3 1 1 0 1 94 3 74
2014 LP-05 86 14 0 0 0 0 0 100 0 15

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 59 18 6 10 6 0 1 78 16 1759
2017 LP-00 70 12 12 5 0 0 0 83 5 17
2017 LP-01 63 17 7 9 3 0 1 81 12 324
2017 LP-02 57 18 6 11 7 0 1 76 18 1027
2017 LP-03 63 18 4 7 6 0 2 83 13 273
2017 LP-04 68 13 4 11 4 0 0 80 16 71
2017 LP-05 71 24 6 0 0 0 0 94 0 17
2014 LP 59 18 7 9 5 0 1 79 15 1710
2014 LP-01 61 18 8 9 3 0 2 80 12 371
2014 LP-02 58 19 6 9 7 0 1 77 16 969
2014 LP-03 57 21 6 10 5 0 1 78 15 238
2014 LP-04 62 16 8 12 1 0 0 78 14 74
2014 LP-05 67 33 0 0 0 0 0 100 0 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 40 38 6 10 5 0 0 79 15 1762
2017 LP-00 41 47 0 12 0 0 0 88 12 17
2017 LP-01 40 37 9 10 5 0 0 76 15 325
2017 LP-02 39 40 6 10 5 0 0 79 15 1028
2017 LP-03 46 34 4 11 4 0 0 80 16 274
2017 LP-04 39 40 4 16 1 0 0 79 17 71
2017 LP-05 53 41 6 0 0 0 0 94 0 17
2014 LP 43 38 6 8 5 0 0 81 13 1711
2014 LP-01 41 38 8 8 5 0 0 79 13 371
2014 LP-02 42 38 7 8 6 0 0 80 13 969
2014 LP-03 45 40 3 10 2 0 0 85 12 239
2014 LP-04 48 37 4 5 5 0 0 85 11 74
2014 LP-05 60 33 0 0 7 0 0 93 7 15

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 28 46 9 13 5 0 0 74 18 1761
2017 LP-00 35 41 6 12 0 6 0 81 13 17
2017 LP-01 29 48 8 13 2 0 0 77 15 325
2017 LP-02 26 45 9 13 6 0 0 72 19 1028
2017 LP-03 30 46 9 11 4 0 0 76 15 274
2017 LP-04 33 47 4 13 3 0 0 80 16 70
2017 LP-05 30 58 0 11 0 0 0 89 11 17
2014 LP 26 43 11 14 7 0 0 68 21 1713
2014 LP-01 28 44 11 13 4 0 0 72 17 371
2014 LP-02 24 44 11 13 8 0 1 68 21 972
2014 LP-03 26 42 9 18 6 0 0 68 23 238
2014 LP-04 30 28 14 16 12 0 0 58 29 74
2014 LP-05 53 40 0 7 0 0 0 93 7 15

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 48 39 6 5 2 0 0 87 8 1757
2017 LP-00 70 30 0 0 0 0 0 100 0 17
2017 LP-01 52 33 8 4 2 0 0 86 6 325
2017 LP-02 44 41 6 6 3 0 0 85 9 1025
2017 LP-03 51 39 3 6 2 0 0 90 7 273
2017 LP-04 60 37 1 1 0 0 0 97 1 70
2017 LP-05 77 23 0 0 0 0 0 100 0 17
2014 LP 45 40 7 6 2 0 0 85 8 1711
2014 LP-01 46 39 6 8 1 0 0 85 9 370
2014 LP-02 43 41 7 6 2 0 0 84 9 970
2014 LP-03 48 40 6 4 2 0 0 88 6 239
2014 LP-04 62 32 3 4 0 0 0 93 4 74
2014 LP-05 93 7 0 0 0 0 0 100 0 15

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 54 35 3 5 2 0 0 90 7 1757
2017 LP-00 76 24 0 0 0 0 0 100 0 17
2017 LP-01 55 34 5 4 2 0 0 89 6 325
2017 LP-02 51 37 4 6 2 0 0 88 8 1025
2017 LP-03 61 31 3 4 1 0 0 92 5 273
2017 LP-04 69 27 0 1 3 0 0 96 4 70
2017 LP-05 83 17 0 0 0 0 0 100 0 17
2014 LP 53 37 4 4 2 0 0 90 6 1712
2014 LP-01 50 40 3 5 2 0 0 90 7 371
2014 LP-02 51 38 4 4 3 0 0 89 7 970
2014 LP-03 56 34 4 5 1 0 0 90 6 239
2014 LP-04 66 30 0 3 1 0 0 96 4 74
2014 LP-05 93 7 0 0 0 0 0 100 0 15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 42 39 8 8 3 0 0 81 11 1757
2017 LP-00 35 41 0 24 0 0 0 76 24 17
2017 LP-01 44 35 10 8 2 0 0 80 10 325
2017 LP-02 41 39 8 8 3 0 0 81 11 1026
2017 LP-03 43 40 7 6 2 1 1 85 9 272
2017 LP-04 40 39 11 8 1 0 0 79 10 70
2017 LP-05 42 35 11 6 6 0 0 77 12 17
2014 LP 38 38 11 9 3 0 0 77 12 1712
2014 LP-01 39 40 12 7 2 0 0 79 9 371
2014 LP-02 36 39 12 9 4 0 0 75 13 970
2014 LP-03 40 36 9 12 2 1 0 77 14 239
2014 LP-04 40 36 12 7 4 0 1 77 11 74
2014 LP-05 46 54 0 0 0 0 0 100 0 15

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 32 36 9 13 9 0 0 68 22 1757
2017 LP-00 53 30 5 12 0 0 0 83 12 17
2017 LP-01 40 33 9 11 7 0 0 73 18 325
2017 LP-02 31 36 9 14 9 0 0 68 23 1026
2017 LP-03 29 36 10 13 12 0 0 65 25 272
2017 LP-04 26 33 19 11 9 2 1 60 20 70
2017 LP-05 18 41 12 24 5 0 0 59 29 17
2014 LP 30 37 11 13 9 0 0 67 22 1712
2014 LP-01 33 39 10 11 7 0 0 72 18 371
2014 LP-02 30 35 10 14 10 1 0 66 24 970
2014 LP-03 28 39 13 12 8 0 0 66 20 239
2014 LP-04 19 36 16 19 9 0 0 55 29 74
2014 LP-05 40 34 14 13 0 0 0 74 13 15

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 4 7 7 16 44 2 19 14 77 1757
2017 LP-00 0 6 0 0 65 18 11 9 91 17
2017 LP-01 5 7 8 16 45 4 16 14 75 325
2017 LP-02 4 8 6 16 46 2 18 15 77 1025
2017 LP-03 3 6 9 21 34 1 26 12 75 273
2017 LP-04 4 6 7 14 48 0 20 13 78 70
2017 LP-05 0 13 0 6 58 6 17 17 83 17
2014 LP 5 10 7 17 42 1 17 18 73 1712
2014 LP-01 7 9 9 17 43 2 13 18 71 371
2014 LP-02 5 11 7 18 42 1 18 19 73 970
2014 LP-03 3 9 8 14 41 1 24 16 73 239
2014 LP-04 1 10 10 20 47 0 11 13 76 74
2014 LP-05 0 7 7 26 27 0 33 10 80 15

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 34 47 8 8 4 0 0 81 11 1762
2017 LP-00 35 59 6 0 0 0 0 94 0 17
2017 LP-01 40 46 7 5 2 0 0 86 7 325
2017 LP-02 32 46 9 8 5 0 0 78 13 1028
2017 LP-03 34 50 6 9 2 0 0 83 11 274
2017 LP-04 40 45 4 10 1 0 0 85 11 71
2017 LP-05 65 35 0 0 0 0 0 100 0 17
2014 LP 33 46 8 9 4 0 0 80 12 1713
2014 LP-01 37 46 7 6 4 0 0 83 10 371
2014 LP-02 31 47 9 9 4 0 0 78 13 971
2014 LP-03 31 51 7 10 2 0 0 81 12 239
2014 LP-04 40 44 4 8 4 0 0 84 12 74
2014 LP-05 86 14 0 0 0 0 0 100 0 15

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 19 38 12 16 14 0 0 57 30 1760
2017 LP-00 58 30 6 0 0 6 0 93 0 17
2017 LP-01 26 41 11 12 10 0 0 67 22 325
2017 LP-02 16 38 12 18 16 0 0 54 34 1026
2017 LP-03 22 33 14 17 14 0 0 54 32 274
2017 LP-04 16 51 7 12 13 0 2 67 25 71
2017 LP-05 53 24 6 12 5 0 0 77 18 17
2014 LP 18 36 14 17 15 0 0 54 32 1711
2014 LP-01 21 37 14 17 11 0 0 58 28 371
2014 LP-02 16 35 15 18 16 0 0 51 34 970
2014 LP-03 19 36 15 17 13 0 0 55 30 239
2014 LP-04 18 44 6 12 19 0 1 62 32 73
2014 LP-05 60 33 7 0 0 0 0 93 0 15

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 26 46 12 11 4 0 0 73 15 1761
2017 LP-00 36 47 11 6 0 0 0 83 6 17
2017 LP-01 29 47 10 9 4 0 0 77 13 324
2017 LP-02 24 48 11 12 4 1 0 72 16 1028
2017 LP-03 28 41 16 11 4 0 0 70 15 274
2017 LP-04 27 44 13 7 10 0 0 71 17 71
2017 LP-05 48 40 0 6 6 0 0 88 12 17

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 35 41 11 8 4 1 0 77 12 1761
2017 LP-00 40 60 0 0 0 0 0 100 0 17
2017 LP-01 43 42 7 5 3 1 0 86 8 325
2017 LP-02 31 41 13 10 5 1 0 72 14 1027
2017 LP-03 40 38 10 7 4 1 0 79 11 274
2017 LP-04 33 46 4 11 6 0 0 79 17 71
2017 LP-05 54 41 0 6 0 0 0 94 6 17
2014 LP 31 42 13 9 4 1 0 74 13 1713
2014 LP-01 33 46 10 8 2 0 0 79 11 371
2014 LP-02 29 41 16 9 3 1 0 71 13 971
2014 LP-03 32 39 13 10 5 0 0 72 15 239
2014 LP-04 23 57 4 11 5 0 0 80 16 74
2014 LP-05 80 20 0 0 0 0 0 100 0 15

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 24 39 12 13 13 0 0 63 26 1757
2017 LP-00 49 45 6 0 0 0 0 94 0 16
2017 LP-01 30 42 9 9 10 0 0 72 19 325
2017 LP-02 19 40 13 14 14 0 0 59 28 1024
2017 LP-03 27 32 12 18 10 0 0 59 29 274
2017 LP-04 36 39 7 1 17 0 0 75 18 71
2017 LP-05 54 41 0 5 0 0 0 95 5 17

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 53 37 6 4 1 0 0 90 5 1750
2017 LP-00 53 41 0 6 0 0 0 94 6 17
2017 LP-01 54 38 5 3 1 0 0 92 4 323
2017 LP-02 49 39 7 4 1 0 0 88 5 1021
2017 LP-03 58 33 4 4 1 0 0 92 5 273
2017 LP-04 67 26 3 4 0 0 0 93 4 69
2017 LP-05 65 35 0 0 0 0 0 100 0 17
2014 LP 58 32 7 2 1 0 0 90 3 1712
2014 LP-01 53 39 6 1 1 0 0 92 2 371
2014 LP-02 57 32 7 2 1 0 0 90 3 971
2014 LP-03 59 30 7 3 1 0 0 89 4 238
2014 LP-04 74 20 3 3 0 0 0 95 3 74
2014 LP-05 87 13 0 0 0 0 0 100 0 15

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 21 40 13 16 9 0 0 62 25 1749
2017 LP-00 29 59 0 12 0 0 0 88 12 17
2017 LP-01 26 40 17 10 6 1 0 67 16 323
2017 LP-02 17 41 14 18 10 0 0 58 28 1021
2017 LP-03 27 36 10 17 10 0 0 64 27 272
2017 LP-04 25 46 9 13 7 0 0 71 20 69
2017 LP-05 36 64 0 0 0 0 0 100 0 17
2014 LP 14 37 14 21 14 0 0 51 35 1712
2014 LP-01 16 36 17 21 10 0 0 52 31 371
2014 LP-02 12 37 15 21 15 0 0 49 37 970
2014 LP-03 14 43 6 21 16 0 0 57 37 239
2014 LP-04 17 37 8 16 22 0 0 54 38 74
2014 LP-05 46 40 7 7 0 0 0 86 7 15

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 22 37 18 14 8 0 0 60 22 1751
2017 LP-00 35 29 12 18 6 0 0 64 24 17
2017 LP-01 28 38 17 10 7 0 0 66 16 323
2017 LP-02 18 37 19 16 9 1 0 56 25 1023
2017 LP-03 26 34 18 13 8 0 0 60 21 272
2017 LP-04 27 42 19 4 9 0 0 69 13 69
2017 LP-05 42 58 0 0 0 0 0 100 0 17
2014 LP 19 36 17 17 11 0 0 55 28 1712
2014 LP-01 21 39 18 16 7 0 0 60 22 371
2014 LP-02 17 36 17 17 12 0 0 53 29 970
2014 LP-03 22 35 15 16 12 0 0 56 29 239
2014 LP-04 20 32 12 17 19 0 0 52 35 74
2014 LP-05 26 54 20 0 0 0 0 80 0 15

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 22 40 14 14 10 0 0 62 24 1751
2017 LP-00 41 53 0 6 0 0 0 94 6 17
2017 LP-01 30 42 13 9 6 0 0 72 15 322
2017 LP-02 19 38 15 16 11 1 0 58 27 1023
2017 LP-03 22 39 12 15 11 0 0 62 26 273
2017 LP-04 20 49 7 16 7 0 0 70 23 69
2017 LP-05 41 29 6 12 6 0 6 75 19 17
2014 LP 22 38 15 16 10 0 0 60 26 1711
2014 LP-01 27 40 15 12 6 0 0 67 18 371
2014 LP-02 19 37 16 16 11 0 0 57 27 969
2014 LP-03 21 38 10 22 8 0 0 59 30 239
2014 LP-04 22 33 14 15 16 0 0 55 31 74
2014 LP-05 40 53 7 0 0 0 0 93 0 15

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 37 43 9 8 3 0 0 80 11 1745
2017 LP-00 53 47 0 0 0 0 0 100 0 17
2017 LP-01 44 42 8 4 2 0 0 85 6 322
2017 LP-02 34 44 10 8 4 0 0 78 12 1018
2017 LP-03 36 42 9 11 2 0 0 78 12 273
2017 LP-04 43 40 3 12 3 0 0 83 14 68
2017 LP-05 65 35 0 0 0 0 0 100 0 17
2014 LP 37 42 10 7 3 0 0 80 10 1712
2014 LP-01 42 40 9 6 3 0 0 82 9 370
2014 LP-02 35 44 10 8 3 0 0 79 11 971
2014 LP-03 35 42 12 8 2 1 0 78 10 239
2014 LP-04 37 44 11 4 4 0 0 81 8 74
2014 LP-05 86 14 0 0 0 0 0 100 0 15

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 16 37 23 14 9 0 1 53 23 1761
2017 LP-00 36 47 6 12 0 0 0 82 12 17
2017 LP-01 19 39 23 12 6 1 0 58 19 325
2017 LP-02 16 39 23 13 9 0 0 55 22 1029
2017 LP-03 11 33 25 17 12 0 2 45 30 272
2017 LP-04 14 21 27 16 23 0 0 35 38 71
2017 LP-05 0 18 41 23 17 0 0 18 41 17
2014 LP 16 35 26 13 10 0 0 51 23 1714
2014 LP-01 16 41 24 12 7 0 0 57 19 371
2014 LP-02 18 35 26 11 9 0 0 53 20 972
2014 LP-03 10 30 31 16 14 0 0 40 29 239
2014 LP-04 16 25 16 23 21 0 0 41 43 74
2014 LP-05 7 20 27 33 13 0 0 27 46 15

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 6 19 35 24 12 2 2 37 26 1753
2017 LP-00 0 12 5 36 35 12 0 80 14 17
2017 LP-01 6 14 32 26 15 4 2 44 22 324
2017 LP-02 7 20 36 23 11 2 2 36 27 1024
2017 LP-03 6 22 37 23 8 1 3 32 29 273
2017 LP-04 4 17 36 29 9 0 4 40 22 69
2017 LP-05 0 17 35 17 25 0 6 45 18 17
2014 LP 6 21 38 23 9 1 2 33 28 1709
2014 LP-01 4 17 36 27 12 1 2 41 22 369
2014 LP-02 6 22 38 23 8 1 2 32 29 970
2014 LP-03 10 23 37 19 6 0 3 26 35 238
2014 LP-04 11 19 47 13 9 0 0 23 30 74
2014 LP-05 0 0 34 33 33 0 0 66 0 15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 6 15 27 28 17 3 2 48 23 1752
2017 LP-00 0 6 12 6 52 24 0 77 8 17
2017 LP-01 7 11 25 28 21 5 3 53 19 323
2017 LP-02 6 16 27 30 16 2 2 48 24 1021
2017 LP-03 7 17 28 28 16 3 2 46 24 274
2017 LP-04 6 16 35 21 19 1 3 42 22 71
2017 LP-05 0 5 35 29 30 0 0 59 5 17
2014 LP 8 17 30 28 14 2 3 43 26 1708
2014 LP-01 6 17 28 30 15 2 2 47 24 369
2014 LP-02 8 17 29 29 14 2 3 45 26 970
2014 LP-03 8 20 34 22 11 2 3 34 30 237
2014 LP-04 11 17 39 16 14 3 1 31 29 74
2014 LP-05 0 0 27 47 26 0 0 73 0 15

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 14 19 32 21 9 2 2 32 35 1755
2017 LP-00 12 6 30 23 23 6 0 49 20 17
2017 LP-01 10 14 29 28 11 4 3 43 26 322
2017 LP-02 16 20 33 20 9 1 2 29 37 1026
2017 LP-03 13 21 35 21 7 1 2 29 35 273
2017 LP-04 21 24 28 16 6 1 3 23 47 71
2017 LP-05 12 23 47 0 18 0 0 18 34 17
2014 LP 15 24 33 19 7 1 2 26 40 1711
2014 LP-01 11 22 36 22 7 1 2 29 34 369
2014 LP-02 15 25 32 19 6 1 2 26 41 971
2014 LP-03 20 23 36 14 5 1 2 19 44 239
2014 LP-04 23 22 27 18 9 0 1 28 45 74
2014 LP-05 7 7 53 20 13 0 0 33 14 15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 8 20 37 24 8 1 2 33 29 1747
2017 LP-00 0 0 12 47 29 12 0 86 0 17
2017 LP-01 5 16 32 33 11 1 2 45 22 322
2017 LP-02 9 21 38 24 7 0 2 31 30 1021
2017 LP-03 11 21 41 20 7 0 1 27 32 271
2017 LP-04 4 24 45 16 9 0 3 25 29 71
2017 LP-05 0 23 52 12 13 0 0 25 23 17
2014 LP 8 19 40 25 8 0 1 33 27 1703
2014 LP-01 7 14 34 35 9 0 1 45 21 366
2014 LP-02 8 19 41 24 7 0 1 31 27 968
2014 LP-03 10 24 44 16 6 0 1 22 34 237
2014 LP-04 5 21 46 17 9 0 1 27 26 74
2014 LP-05 0 13 60 13 13 0 0 26 13 15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 19 26 28 16 8 2 2 24 47 1751
2017 LP-00 6 0 12 35 35 12 0 80 7 17
2017 LP-01 14 20 28 18 13 3 4 34 36 323
2017 LP-02 20 27 28 16 7 1 1 23 49 1022
2017 LP-03 21 31 29 14 3 1 2 17 54 273
2017 LP-04 17 36 24 10 7 3 3 19 56 70
2017 LP-05 17 17 41 12 12 0 0 24 34 17
2014 LP 22 29 29 13 5 0 1 18 53 1707
2014 LP-01 20 30 26 17 6 1 1 23 50 366
2014 LP-02 23 29 30 12 4 0 2 16 53 970
2014 LP-03 27 30 26 10 5 0 2 15 59 239
2014 LP-04 24 29 35 9 3 0 0 12 53 74
2014 LP-05 0 14 67 7 13 0 0 20 14 15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 9 18 29 24 14 3 3 40 29 1755
2017 LP-00 0 6 12 5 47 24 6 75 8 17
2017 LP-01 6 16 28 25 16 6 3 45 24 325
2017 LP-02 10 19 29 24 13 2 3 39 30 1022
2017 LP-03 12 17 31 26 10 2 3 38 30 274
2017 LP-04 8 27 28 15 16 0 6 33 37 71
2017 LP-05 6 12 24 29 30 0 0 59 17 17
2014 LP 9 14 32 28 12 2 3 42 24 1707
2014 LP-01 8 12 30 30 12 3 4 46 21 369
2014 LP-02 8 15 32 29 11 2 3 42 24 969
2014 LP-03 11 15 35 25 12 0 2 38 26 237
2014 LP-04 10 20 38 20 8 1 3 30 31 74
2014 LP-05 0 7 47 27 20 0 0 46 7 15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 16 23 33 16 7 3 2 24 41 1754
2017 LP-00 0 18 29 6 17 30 0 33 26 17
2017 LP-01 11 17 33 22 11 5 3 35 30 324
2017 LP-02 17 25 32 15 6 3 2 22 45 1022
2017 LP-03 17 20 38 13 5 4 3 19 40 274
2017 LP-04 28 25 27 11 4 1 3 16 56 71
2017 LP-05 6 17 52 13 12 0 0 25 23 17
2014 LP 19 25 32 14 6 2 2 21 46 1709
2014 LP-01 15 25 33 15 8 3 2 23 42 369
2014 LP-02 19 24 33 15 4 2 3 20 46 969
2014 LP-03 23 26 28 16 5 1 1 21 50 239
2014 LP-04 26 26 32 7 10 0 0 16 52 74
2014 LP-05 7 6 67 13 6 0 0 20 13 15
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 67 17 5 6 3 0 2 85 9 1760
2017 LP-00 71 12 0 11 0 0 6 89 11 17
2017 LP-01 73 13 4 6 2 0 1 87 8 324
2017 LP-02 64 17 5 6 4 1 2 84 10 1028
2017 LP-03 71 16 6 3 3 0 1 88 6 273
2017 LP-04 69 15 6 6 3 1 0 86 9 71
2017 LP-05 71 23 0 6 0 0 0 94 6 17
2014 LP 70 15 4 5 3 0 3 88 8 1712
2014 LP-01 71 16 4 3 2 0 4 90 5 371
2014 LP-02 68 14 5 6 3 0 3 85 10 971
2014 LP-03 75 15 2 3 3 0 2 92 7 238
2014 LP-04 73 14 5 3 0 0 5 92 3 74
2014 LP-05 86 14 0 0 0 0 0 100 0 15

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 18 28 16 15 11 9 4 52 29 1760
2017 LP-00 24 23 6 0 0 42 6 89 0 17
2017 LP-01 20 28 14 13 10 10 5 57 26 324
2017 LP-02 17 26 18 15 11 9 4 49 30 1027
2017 LP-03 18 32 14 21 9 5 2 53 32 274
2017 LP-04 22 34 15 10 8 4 7 62 20 71
2017 LP-05 24 59 0 11 6 0 0 82 18 17
2014 LP 25 27 15 13 9 7 4 58 25 1713
2014 LP-01 27 27 15 11 7 10 4 63 20 371
2014 LP-02 25 25 16 14 11 6 4 55 28 971
2014 LP-03 24 32 15 16 8 4 2 59 25 239
2014 LP-04 20 38 18 12 6 4 1 62 20 74
2014 LP-05 47 47 0 0 0 0 6 100 0 15

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 30 34 12 11 11 2 0 65 23 1762
2017 LP-00 64 24 6 6 0 0 0 88 6 17
2017 LP-01 33 34 13 8 10 2 0 68 19 325
2017 LP-02 28 33 12 13 12 2 0 62 26 1028
2017 LP-03 29 36 15 9 11 1 0 65 20 274
2017 LP-04 32 40 10 11 3 4 0 75 15 71
2017 LP-05 48 35 18 0 0 0 0 82 0 17
2014 LP 36 32 9 12 9 2 0 69 21 1713
2014 LP-01 40 33 9 9 6 2 0 75 16 371
2014 LP-02 34 30 9 14 11 2 1 66 25 972
2014 LP-03 36 36 10 11 4 1 1 74 16 239
2014 LP-04 29 48 8 5 9 0 0 77 15 74
2014 LP-05 66 27 0 0 7 0 0 93 7 15

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 26 37 13 15 7 2 0 64 22 1760
2017 LP-00 53 35 0 12 0 0 0 88 12 17
2017 LP-01 34 33 14 12 5 2 0 68 18 325
2017 LP-02 24 38 13 16 7 2 0 64 23 1026
2017 LP-03 22 37 15 17 7 2 0 59 25 274
2017 LP-04 17 46 9 15 7 4 1 67 24 71
2017 LP-05 23 53 12 12 0 0 0 76 12 17
2014 LP 28 44 10 12 4 1 0 73 16 1714
2014 LP-01 34 44 8 8 3 2 0 80 12 371
2014 LP-02 27 43 11 13 4 1 0 71 18 972
2014 LP-03 24 48 11 13 3 0 2 73 16 239
2014 LP-04 27 43 14 8 5 0 3 72 14 74
2014 LP-05 27 53 7 7 7 0 0 80 14 15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 16 27 12 16 14 13 0 50 35 1758
2017 LP-00 18 5 6 12 0 53 6 55 29 17
2017 LP-01 18 24 13 14 14 17 0 51 33 325
2017 LP-02 13 26 13 18 16 14 1 46 38 1026
2017 LP-03 23 29 9 17 13 8 0 57 33 273
2017 LP-04 23 37 11 13 7 9 0 66 22 70
2017 LP-05 35 52 0 6 0 6 0 93 7 17
2014 LP 22 27 14 14 10 13 1 56 28 1714
2014 LP-01 20 26 14 12 9 18 1 57 25 371
2014 LP-02 20 25 14 15 11 13 1 53 31 972
2014 LP-03 28 29 13 12 9 7 1 63 23 239
2014 LP-04 31 32 11 8 7 10 1 71 17 74
2014 LP-05 41 53 0 0 0 6 0 100 0 15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 5 14 15 23 18 23 1 25 55 1758
2017 LP-00 6 18 7 13 0 56 0 55 29 16
2017 LP-01 8 13 13 15 16 32 2 32 48 325
2017 LP-02 4 12 16 24 19 23 1 21 58 1026
2017 LP-03 5 19 12 29 19 15 1 28 57 274
2017 LP-04 4 21 20 30 17 7 0 28 51 70
2017 LP-05 11 29 23 18 12 6 0 43 32 17
2014 LP 6 16 17 23 16 20 2 28 51 1714
2014 LP-01 7 13 15 20 13 31 1 30 48 371
2014 LP-02 6 14 17 25 17 20 2 25 54 972
2014 LP-03 6 25 17 24 17 9 2 35 46 239
2014 LP-04 5 23 23 19 19 10 1 32 42 74
2014 LP-05 14 20 27 33 7 0 0 33 40 15

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 40 41 6 8 4 0 0 82 12 1756
2017 LP-00 75 19 0 0 6 0 0 94 6 17
2017 LP-01 45 38 7 6 4 0 0 83 10 324
2017 LP-02 39 41 7 9 4 0 0 80 13 1025
2017 LP-03 37 45 5 9 4 0 0 82 13 273
2017 LP-04 48 44 1 1 1 3 0 96 3 70
2017 LP-05 48 35 6 5 0 6 0 88 6 17
2014 LP 43 40 7 8 2 0 0 83 10 1714
2014 LP-01 48 40 6 6 1 0 0 88 7 371
2014 LP-02 41 39 8 8 3 0 0 80 12 972
2014 LP-03 44 41 5 8 2 0 0 85 9 239
2014 LP-04 32 53 8 4 3 0 0 85 7 74
2014 LP-05 46 54 0 0 0 0 0 100 0 15
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 31 37 11 12 8 1 0 68 20 1756
2017 LP-00 53 30 11 6 0 0 0 83 6 17
2017 LP-01 30 40 10 10 9 2 0 71 19 323
2017 LP-02 30 37 13 12 8 0 0 67 20 1026
2017 LP-03 32 36 9 15 8 1 0 68 23 272
2017 LP-04 27 46 10 10 8 0 0 72 18 71
2017 LP-05 48 29 12 6 5 0 0 77 11 17
2014 LP 33 37 12 12 7 0 0 70 18 1714
2014 LP-01 32 38 10 13 6 1 0 71 19 371
2014 LP-02 33 36 12 12 7 0 0 69 19 972
2014 LP-03 34 37 13 8 7 0 0 72 16 239
2014 LP-04 23 42 11 12 12 0 0 65 24 74
2014 LP-05 53 41 7 0 0 0 0 93 0 15

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 43 30 11 7 6 3 1 76 13 1761
2017 LP-00 76 18 0 0 0 6 0 100 0 17
2017 LP-01 46 27 9 7 7 3 0 76 15 325
2017 LP-02 41 32 12 7 5 2 1 75 12 1028
2017 LP-03 44 30 10 6 8 3 0 76 14 273
2017 LP-04 44 28 14 7 4 3 0 74 11 71
2017 LP-05 59 24 11 0 0 6 0 88 0 17
2014 LP 48 27 10 8 5 2 1 76 13 1714
2014 LP-01 50 28 10 7 3 2 0 80 10 371
2014 LP-02 46 26 10 8 6 2 1 75 15 972
2014 LP-03 47 29 9 9 4 0 1 77 13 239
2014 LP-04 42 27 18 7 6 0 0 69 13 74
2014 LP-05 73 27 0 0 0 0 0 100 0 15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 36 34 12 10 7 1 0 71 17 1758
2017 LP-00 70 12 6 6 0 6 0 87 6 17
2017 LP-01 37 33 13 10 7 1 0 70 17 324
2017 LP-02 35 35 12 11 7 1 0 71 17 1025
2017 LP-03 38 32 10 10 8 2 0 71 18 274
2017 LP-04 32 38 11 8 7 3 0 73 16 71
2017 LP-05 54 29 6 6 5 0 0 83 11 17
2014 LP 39 34 9 11 6 1 0 74 17 1711
2014 LP-01 39 38 10 9 3 1 0 78 12 371
2014 LP-02 38 32 10 11 7 1 0 71 18 970
2014 LP-03 40 36 6 11 5 1 0 77 17 239
2014 LP-04 37 31 11 14 8 0 0 67 22 73
2014 LP-05 47 47 0 7 0 0 0 93 7 15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 81 10 3 2 2 0 2 93 4 1754
2017 LP-00 82 12 0 6 0 0 0 94 6 17
2017 LP-01 84 10 2 1 1 0 1 95 3 324
2017 LP-02 80 9 4 2 2 0 2 92 4 1024
2017 LP-03 80 13 3 1 2 0 1 94 3 273
2017 LP-04 89 6 0 3 1 1 0 96 4 70
2017 LP-05 88 12 0 0 0 0 0 100 0 17
2014 LP 79 10 3 2 2 0 3 92 4 1713
2014 LP-01 79 10 4 1 2 0 3 93 3 371
2014 LP-02 78 11 3 3 2 0 3 92 5 971
2014 LP-03 82 10 2 1 3 0 3 94 4 239
2014 LP-04 84 11 3 0 0 0 3 97 0 74
2014 LP-05 86 14 0 0 0 0 0 100 0 15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 48 26 7 7 6 5 2 79 14 1760
2017 LP-00 23 24 0 18 0 29 6 73 27 17
2017 LP-01 45 24 7 7 6 9 2 77 15 324
2017 LP-02 49 25 7 8 6 3 2 78 15 1027
2017 LP-03 48 30 5 4 5 4 4 85 9 274
2017 LP-04 52 24 6 4 6 4 4 83 11 71
2017 LP-05 47 24 17 0 0 0 11 80 0 17
2014 LP 48 27 7 6 7 3 3 80 13 1714
2014 LP-01 47 28 7 6 6 5 2 80 13 371
2014 LP-02 49 25 7 6 7 3 3 78 14 972
2014 LP-03 49 30 7 3 5 2 3 84 9 239
2014 LP-04 39 28 10 3 7 8 5 78 11 74
2014 LP-05 60 20 0 7 0 0 13 92 8 15

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 47 29 9 8 7 1 0 77 15 1758
2017 LP-00 74 19 0 6 0 0 0 94 6 16
2017 LP-01 48 27 9 9 6 1 0 76 15 325
2017 LP-02 46 29 8 8 7 1 0 76 15 1025
2017 LP-03 46 28 8 8 7 1 0 76 15 274
2017 LP-04 51 32 7 3 6 1 0 84 8 71
2017 LP-05 59 35 6 0 0 0 0 94 0 17

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 52 26 9 6 6 2 0 79 12 1759
2017 LP-00 64 36 0 0 0 0 0 100 0 17
2017 LP-01 53 25 7 7 7 1 0 79 14 324
2017 LP-02 52 25 10 6 5 2 0 79 11 1026
2017 LP-03 48 25 12 6 7 2 0 75 13 274
2017 LP-04 58 20 11 1 7 3 0 80 9 71
2017 LP-05 71 17 5 0 0 0 6 94 0 17

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 45 29 12 7 7 0 0 74 14 1753
2017 LP-00 64 36 0 0 0 0 0 100 0 17
2017 LP-01 46 25 14 7 8 0 0 71 15 324
2017 LP-02 44 30 12 7 7 0 0 74 14 1021
2017 LP-03 44 28 10 10 7 0 0 73 17 274
2017 LP-04 52 30 8 2 8 0 0 82 10 70
2017 LP-05 77 6 11 6 0 0 0 83 6 17
2014 LP 47 29 9 8 6 0 0 77 14 1712
2014 LP-01 47 29 10 7 5 1 0 77 12 371
2014 LP-02 46 29 9 9 6 0 0 75 15 971
2014 LP-03 52 26 9 6 5 1 0 79 11 238
2014 LP-04 42 35 7 7 9 0 0 77 16 74
2014 LP-05 80 20 0 0 0 0 0 100 0 15
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 25 32 16 12 6 6 3 62 20 104
2017 LP-02 25 24 19 11 4 12 4 59 18 25
2017 LP-03 25 35 18 11 5 3 3 64 17 63
2014 LP 23 34 12 14 9 2 6 62 25 121
2014 LP-02 14 37 7 17 14 4 6 58 34 27
2014 LP-03 21 33 15 14 8 3 6 59 24 74
2014 LP-04 41 31 7 7 7 0 7 78 15 15

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 28 31 14 9 8 11 0 66 18 1758
2017 LP-00 60 23 0 6 0 12 0 93 7 17
2017 LP-01 37 28 11 7 5 12 0 74 14 323
2017 LP-02 25 31 15 8 9 11 0 63 19 1026
2017 LP-03 30 30 15 9 8 8 0 65 18 274
2017 LP-04 23 42 15 12 1 6 0 69 15 71
2017 LP-05 48 34 12 0 0 6 0 88 0 17
2014 LP 28 30 17 9 6 11 0 65 17 1711
2014 LP-01 37 29 13 7 3 11 0 74 12 371
2014 LP-02 25 30 19 9 6 11 0 62 17 971
2014 LP-03 27 29 15 15 4 10 0 62 21 238
2014 LP-04 23 31 17 8 10 11 0 61 20 74
2014 LP-05 46 54 0 0 0 0 0 100 0 15

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 21 31 15 16 14 3 0 53 31 1758
2017 LP-00 52 30 6 6 0 6 0 87 6 17
2017 LP-01 31 29 12 12 10 6 0 64 23 324
2017 LP-02 17 32 17 16 15 2 0 50 32 1026
2017 LP-03 22 29 12 19 15 1 0 53 35 273
2017 LP-04 12 35 18 25 10 0 0 47 35 71
2017 LP-05 48 29 12 12 0 0 0 77 12 17
2014 LP 19 30 18 18 14 1 0 50 32 1712
2014 LP-01 26 28 19 15 10 2 0 55 26 371
2014 LP-02 17 30 19 19 14 1 0 47 33 970
2014 LP-03 18 32 14 20 15 2 0 51 36 239
2014 LP-04 13 33 11 28 15 0 0 46 43 74
2014 LP-05 40 54 0 7 0 0 0 93 7 15

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 13 27 19 19 14 8 0 43 36 1759
2017 LP-00 34 30 6 12 0 18 0 78 15 17
2017 LP-01 19 32 14 13 12 11 0 57 28 324
2017 LP-02 10 26 22 19 16 8 0 39 37 1026
2017 LP-03 14 25 15 26 15 5 0 41 43 274
2017 LP-04 7 33 17 31 10 3 0 41 42 71
2017 LP-05 36 29 11 17 0 6 0 70 18 17
2014 LP 13 25 20 22 14 6 0 40 39 1709
2014 LP-01 18 26 18 19 11 9 0 48 33 370
2014 LP-02 11 24 22 22 15 6 0 38 39 969
2014 LP-03 11 25 16 27 14 6 0 39 44 238
2014 LP-04 7 26 18 30 18 3 0 33 48 74
2014 LP-05 27 46 14 14 0 0 0 73 14 15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 15 24 17 17 19 8 0 43 39 1759
2017 LP-00 23 23 24 12 6 12 0 52 20 17
2017 LP-01 22 27 15 11 15 10 0 55 29 323
2017 LP-02 12 24 17 19 20 8 0 39 42 1028
2017 LP-03 16 23 17 19 19 7 0 42 40 274
2017 LP-04 13 25 14 22 22 4 0 40 46 71
2017 LP-05 36 29 17 6 6 6 0 69 13 17
2014 LP 13 22 18 21 20 7 0 37 44 1712
2014 LP-01 17 23 16 21 14 8 0 44 38 371
2014 LP-02 12 21 18 19 23 7 0 36 45 970
2014 LP-03 13 21 20 25 17 5 0 35 44 239
2014 LP-04 9 20 19 25 23 4 0 31 50 74
2014 LP-05 33 40 20 0 7 0 0 73 7 15

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 12 27 19 23 16 3 0 41 40 1760
2017 LP-00 35 35 0 18 0 12 0 80 20 17
2017 LP-01 21 28 16 18 12 5 0 52 31 323
2017 LP-02 8 28 18 24 18 3 0 38 43 1028
2017 LP-03 14 24 23 24 14 2 0 38 39 274
2017 LP-04 7 27 21 27 17 1 0 35 44 71
2017 LP-05 30 29 12 23 6 0 0 59 29 17
2014 LP 11 27 19 23 17 3 0 39 41 1711
2014 LP-01 15 29 15 23 13 4 0 47 37 370
2014 LP-02 10 26 21 24 17 3 0 37 42 970
2014 LP-03 11 24 20 23 20 2 0 36 44 239
2014 LP-04 7 31 19 21 22 0 0 38 43 74
2014 LP-05 33 40 7 14 7 0 0 73 20 15
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 17 41 19 15 7 1 0 59 22 1755
2017 LP-00 23 53 0 18 0 6 0 81 19 17
2017 LP-01 26 40 17 13 3 1 0 66 16 324
2017 LP-02 14 42 18 17 8 1 0 56 25 1024
2017 LP-03 16 41 22 13 7 1 0 58 20 272
2017 LP-04 16 39 27 15 4 0 0 54 19 71
2017 LP-05 30 29 24 17 0 0 0 59 17 17
2014 LP 14 36 22 17 8 2 0 51 26 1711
2014 LP-01 19 37 21 14 4 4 0 59 19 371
2014 LP-02 12 36 23 18 8 2 0 50 26 969
2014 LP-03 14 31 22 21 10 3 0 46 32 239
2014 LP-04 8 36 18 21 16 1 0 45 37 74
2014 LP-05 33 40 14 14 0 0 0 73 14 15

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 46 39 8 3 1 2 0 87 5 1753
2017 LP-00 46 48 0 0 0 6 0 100 0 17
2017 LP-01 53 35 7 2 0 2 0 90 3 324
2017 LP-02 42 41 10 3 2 2 0 85 5 1023
2017 LP-03 49 38 4 4 3 2 0 88 7 271
2017 LP-04 56 37 3 1 1 1 0 94 3 71
2017 LP-05 65 35 0 0 0 0 0 100 0 17
2014 LP 51 35 7 3 1 2 0 88 5 1713
2014 LP-01 53 35 7 2 1 2 0 90 3 371
2014 LP-02 48 37 8 3 1 3 0 88 5 971
2014 LP-03 55 31 7 5 2 1 0 86 7 239
2014 LP-04 53 39 1 3 2 1 0 93 5 74
2014 LP-05 86 14 0 0 0 0 0 100 0 15

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 37 37 11 8 5 2 0 76 13 1753
2017 LP-00 40 42 6 6 0 6 0 87 6 17
2017 LP-01 47 29 11 7 4 2 0 77 12 323
2017 LP-02 34 39 11 9 5 2 0 75 14 1023
2017 LP-03 35 41 9 9 4 1 0 77 14 272
2017 LP-04 43 41 8 4 4 0 0 83 8 71
2017 LP-05 53 40 6 0 0 0 0 94 0 17
2014 LP 42 37 8 7 4 2 0 81 11 1714
2014 LP-01 45 36 9 6 2 2 1 82 8 371
2014 LP-02 40 38 8 7 4 2 0 80 11 972
2014 LP-03 43 36 6 8 4 2 0 81 12 239
2014 LP-04 38 38 8 7 8 1 0 77 15 74
2014 LP-05 67 33 0 0 0 0 0 100 0 15

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 28 35 16 12 6 3 0 65 18 1755
2017 LP-00 40 30 12 18 0 0 0 70 18 17
2017 LP-01 34 28 15 13 4 6 0 66 18 323
2017 LP-02 26 36 18 12 7 1 0 63 19 1024
2017 LP-03 30 37 15 11 5 3 0 68 16 273
2017 LP-04 41 38 10 6 3 3 0 81 9 71
2017 LP-05 36 64 0 0 0 0 0 100 0 17
2014 LP 32 35 16 9 6 2 1 68 16 1713
2014 LP-01 37 33 15 9 3 2 1 72 13 370
2014 LP-02 28 36 17 10 7 2 1 66 17 972
2014 LP-03 34 31 16 12 6 1 0 66 18 239
2014 LP-04 35 39 11 4 5 5 0 78 10 74
2014 LP-05 67 33 0 0 0 0 0 100 0 15

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 10 16 17 18 23 14 3 31 49 1757
2017 LP-00 28 18 6 6 6 30 6 72 19 17
2017 LP-01 11 17 15 14 19 21 2 37 43 325
2017 LP-02 9 15 17 19 25 12 3 28 52 1026
2017 LP-03 12 17 17 17 23 12 3 34 47 271
2017 LP-04 7 27 17 20 17 10 3 39 42 71
2017 LP-05 18 17 23 18 0 12 12 46 23 17
2014 LP 11 17 15 19 21 15 2 34 48 1711
2014 LP-01 13 17 16 17 16 20 1 38 42 370
2014 LP-02 8 17 15 20 23 14 2 30 52 970
2014 LP-03 11 18 18 19 21 12 1 34 46 239
2014 LP-04 14 22 16 16 15 14 3 43 38 74
2014 LP-05 53 40 0 0 0 0 7 100 0 15

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 59 19 7 7 3 1 3 82 11 1759
2017 LP-00 47 28 0 12 0 6 6 86 14 17
2017 LP-01 67 17 5 6 2 0 3 87 8 323
2017 LP-02 56 21 8 8 3 2 3 80 12 1027
2017 LP-03 62 16 9 7 3 1 2 81 10 274
2017 LP-04 63 17 3 7 3 3 4 86 11 71
2017 LP-05 71 23 6 0 0 0 0 94 0 17
2014 LP 58 20 8 5 3 1 4 83 9 1714
2014 LP-01 61 20 8 3 2 2 4 86 5 371
2014 LP-02 57 20 9 6 4 1 4 80 10 972
2014 LP-03 59 24 4 5 4 1 3 86 9 239
2014 LP-04 58 19 8 8 1 0 5 81 10 74
2014 LP-05 60 40 0 0 0 0 0 100 0 15

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 64 22 5 3 1 2 2 90 5 1753
2017 LP-00 76 12 6 0 0 0 6 94 0 17
2017 LP-01 73 17 3 2 1 4 0 94 3 325
2017 LP-02 61 24 5 4 2 2 3 89 6 1021
2017 LP-03 66 22 5 4 1 2 1 90 5 272
2017 LP-04 70 17 2 4 0 6 1 94 5 71
2017 LP-05 65 29 6 0 0 0 0 94 0 17
2014 LP 63 22 5 3 1 2 3 90 5 1713
2014 LP-01 67 21 4 2 2 2 3 92 4 371
2014 LP-02 62 22 6 4 1 2 3 88 5 971
2014 LP-03 64 23 4 3 1 2 2 91 5 239
2014 LP-04 54 31 7 0 0 4 4 93 0 74
2014 LP-05 60 27 6 0 0 0 6 93 0 15

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 15 32 15 19 17 2 0 48 36 1754
2017 LP-00 40 30 6 6 6 12 0 80 14 17
2017 LP-01 25 33 15 11 12 4 0 60 24 322
2017 LP-02 13 31 14 22 18 1 0 44 41 1023
2017 LP-03 12 34 17 18 18 1 0 47 37 274
2017 LP-04 11 35 20 20 8 6 0 50 30 71
2017 LP-05 23 47 18 6 0 6 0 74 7 17
2014 LP 14 30 15 21 19 2 0 44 41 1711
2014 LP-01 19 30 11 19 17 3 0 51 37 369
2014 LP-02 11 29 16 21 21 1 0 40 43 971
2014 LP-03 14 34 13 23 16 0 0 48 39 239
2014 LP-04 14 22 20 20 22 3 0 36 43 74
2014 LP-05 13 67 7 14 0 0 0 80 14 15

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 11 19 11 21 34 2 1 32 57 1762
2017 LP-00 18 35 0 12 11 24 0 70 30 17
2017 LP-01 17 28 10 13 25 6 1 48 41 325
2017 LP-02 8 15 12 23 39 1 1 24 64 1028
2017 LP-03 14 23 9 22 29 1 1 38 53 274
2017 LP-04 13 31 13 18 23 0 3 45 42 71
2017 LP-05 29 24 12 6 12 6 12 64 22 17
2014 LP 8 15 11 22 42 1 1 23 66 1713
2014 LP-01 9 16 7 22 44 1 1 25 68 371
2014 LP-02 6 12 11 23 45 1 1 19 70 971
2014 LP-03 8 18 12 26 34 1 2 27 61 239
2014 LP-04 11 28 11 18 32 1 0 39 50 74
2014 LP-05 40 27 7 7 0 0 20 83 8 15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 12 33 24 16 10 5 0 47 28 1757
2017 LP-00 11 35 6 18 12 18 0 57 36 17
2017 LP-01 18 34 26 10 7 5 0 55 18 323
2017 LP-02 8 32 23 19 12 5 0 43 33 1026
2017 LP-03 17 29 24 15 9 5 0 49 26 273
2017 LP-04 10 51 15 11 7 6 0 64 19 71
2017 LP-05 36 35 23 0 0 6 0 75 0 17

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 27 38 16 6 6 7 0 70 13 1758
2017 LP-00 40 24 0 12 0 25 0 84 16 17
2017 LP-01 27 35 16 8 5 8 0 68 14 324
2017 LP-02 26 38 16 7 7 6 0 68 15 1026
2017 LP-03 29 41 15 3 5 7 0 76 8 274
2017 LP-04 26 50 13 4 1 6 0 81 6 71
2017 LP-05 64 36 0 0 0 0 0 100 0 17
2014 LP 31 38 16 5 4 6 0 73 10 1712
2014 LP-01 35 36 16 6 3 5 0 75 9 371
2014 LP-02 29 38 15 6 5 6 0 72 11 971
2014 LP-03 31 36 21 3 3 6 0 72 6 239
2014 LP-04 31 44 14 0 3 7 1 82 3 74
2014 LP-05 47 47 7 0 0 0 0 93 0 15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 25 42 15 10 5 3 0 69 16 1756
2017 LP-00 34 41 13 6 6 0 0 75 12 17
2017 LP-01 31 43 10 9 3 3 0 77 13 323
2017 LP-02 22 42 15 11 6 3 0 66 18 1026
2017 LP-03 28 37 15 11 5 3 0 67 17 273
2017 LP-04 25 47 20 6 0 3 0 73 6 70
2017 LP-05 36 53 6 6 0 0 0 88 6 17
2014 LP 30 38 15 9 5 3 0 71 14 1713
2014 LP-01 37 37 13 7 3 3 0 76 10 371
2014 LP-02 28 38 15 11 6 3 0 68 17 971
2014 LP-03 28 42 18 6 2 4 0 73 8 239
2014 LP-04 27 42 13 4 8 5 0 73 13 74
2014 LP-05 40 47 14 0 0 0 0 86 0 15

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 35 40 10 9 6 0 0 75 15 1758
2017 LP-00 63 37 0 0 0 0 0 100 0 17
2017 LP-01 44 36 9 6 5 0 0 80 11 324
2017 LP-02 31 41 11 9 6 0 0 73 16 1027
2017 LP-03 33 40 10 10 7 0 0 73 17 273
2017 LP-04 36 42 7 10 6 0 0 78 15 70
2017 LP-05 59 41 0 0 0 0 0 100 0 17
2014 LP 36 39 11 9 6 0 0 75 14 1711
2014 LP-01 43 37 11 6 3 0 0 80 9 371
2014 LP-02 34 39 11 10 7 0 0 73 16 970
2014 LP-03 32 42 12 10 4 0 0 74 14 238
2014 LP-04 28 46 7 8 11 0 0 74 19 74
2014 LP-05 59 41 0 0 0 0 0 100 0 15

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 26 35 18 12 9 1 0 61 21 1760
2017 LP-00 52 42 0 0 6 0 0 94 6 17
2017 LP-01 39 33 14 9 6 0 0 72 15 324
2017 LP-02 21 35 20 13 9 1 0 57 23 1028
2017 LP-03 25 34 18 14 9 1 0 59 23 274
2017 LP-04 23 42 11 16 8 0 0 65 24 70
2017 LP-05 48 35 6 6 6 0 0 83 12 17
2014 LP 20 37 17 16 10 1 0 57 26 1712
2014 LP-01 24 39 16 14 7 0 0 64 21 371
2014 LP-02 18 37 18 16 11 1 0 55 27 970
2014 LP-03 21 32 19 16 10 2 0 54 27 239
2014 LP-04 14 37 20 14 14 1 0 52 28 74
2014 LP-05 46 34 7 13 0 0 0 80 13 15

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 25 36 15 15 9 0 0 62 24 1757
2017 LP-00 46 42 6 6 0 0 0 88 6 17
2017 LP-01 36 38 10 11 5 0 0 74 16 324
2017 LP-02 21 37 17 16 9 0 0 58 25 1027
2017 LP-03 27 32 13 17 11 0 0 59 28 273
2017 LP-04 17 44 10 20 9 0 0 61 29 69
2017 LP-05 48 29 17 6 0 0 0 77 6 17
2014 LP 20 36 17 16 11 0 0 56 27 1714
2014 LP-01 25 37 18 13 7 0 0 62 20 371
2014 LP-02 17 37 17 17 12 0 0 55 29 972
2014 LP-03 19 33 17 19 11 1 0 53 30 239
2014 LP-04 15 38 22 9 15 1 0 53 25 74
2014 LP-05 40 54 0 7 0 0 0 93 7 15

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 26 26 17 13 10 6 2 57 24 1760
2017 LP-00 41 11 30 6 0 12 0 59 7 17
2017 LP-01 31 27 16 13 8 4 1 61 21 324
2017 LP-02 24 25 18 13 11 6 3 54 26 1028
2017 LP-03 24 30 14 14 10 6 3 60 25 274
2017 LP-04 34 19 20 10 11 1 4 56 23 70
2017 LP-05 36 40 12 6 0 6 0 81 6 17
2014 LP 27 27 16 12 10 6 2 59 24 1714
2014 LP-01 29 28 16 14 7 6 1 61 22 371
2014 LP-02 27 25 18 11 11 6 2 56 24 972
2014 LP-03 25 29 12 14 10 7 3 60 27 239
2014 LP-04 27 32 4 14 10 11 3 68 27 74
2014 LP-05 60 27 0 0 0 7 7 100 0 15
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 LP 20 45 35 1756
2017 LP-00 35 24 41 17
2017 LP-01 19 45 36 324
2017 LP-02 19 47 34 1024
2017 LP-03 15 42 42 273
2017 LP-04 39 34 27 71
2017 LP-05 29 35 36 17
2014 LP 17 47 36 1712
2014 LP-01 21 42 37 371
2014 LP-02 16 49 36 970
2014 LP-03 16 45 39 239
2014 LP-04 22 54 25 74
2014 LP-05 7 67 27 15

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 LP 14 27 22 25 3 8 356
2017 LP-01 0 27 39 22 3 10 64
2017 LP-02 9 32 22 28 2 8 200
2017 LP-03 14 31 19 24 2 10 42
2017 LP-04 61 0 4 32 0 4 28
2014 LP 15 29 20 27 9999 9 292
2014 LP-01 0 32 17 36 9999 15 76
2014 LP-02 13 31 25 23 9999 8 150
2014 LP-03 35 23 16 20 9999 5 41
2014 LP-04 49 19 0 32 9999 0 16
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LP 18 82 1759
2017 LP-01 16 84 324
2017 LP-02 19 81 1026
2017 LP-03 18 82 274
2017 LP-04 13 87 71
2014 LP 15 85 1710
2014 LP-01 14 86 370
2014 LP-02 15 85 970
2014 LP-03 12 88 239
2014 LP-04 12 88 74
2014 LP-05 0 100 15

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 LP 46 311
2017 LP-01 53 53
2017 LP-02 48 192
2017 LP-03 35 49
2014 LP 50 247
2014 LP-01 54 52
2014 LP-02 47 149
2014 LP-03 52 29

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 LP 63 311
2017 LP-01 61 53
2017 LP-02 64 192
2017 LP-03 69 49
2014 LP 61 247
2014 LP-01 52 52
2014 LP-02 66 149
2014 LP-03 44 29

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 LP 6 311
2017 LP-02 7 192
2014 LP 5 247
2014 LP-02 3 149

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 LP-01 0 53
2017 LP-03 0 49
2014 LP 0 247
2014 LP-01 0 52
2014 LP-02 0 149
2014 LP-03 0 29

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 LP 16 311
2017 LP-01 19 53
2017 LP-02 13 192
2017 LP-03 25 49
2014 LP 11 247
2014 LP-01 15 52
2014 LP-02 10 149
2014 LP-03 18 29

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 LP 10 311
2017 LP-01 18 53
2017 LP-02 8 192
2017 LP-03 10 49
2014 LP 6 247
2014 LP-01 10 52
2014 LP-02 7 149

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 LP 4 311
2017 LP-02 4 192
2017 LP-03 0 49
2014 LP 2 247

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 LP 45 311
2017 LP-01 36 53
2017 LP-02 45 192
2017 LP-03 55 49
2014 LP 45 247
2014 LP-01 33 52
2014 LP-02 46 149
2014 LP-03 64 29

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 LP 40 311
2017 LP-01 31 53
2017 LP-02 44 192
2017 LP-03 43 49
2014 LP 42 247
2014 LP-01 40 52
2014 LP-02 45 149
2014 LP-03 38 29

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 LP 43 311
2017 LP-01 34 53
2017 LP-02 45 192
2017 LP-03 41 49
2014 LP 40 247
2014 LP-01 29 52
2014 LP-02 44 149
2014 LP-03 42 29

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 LP 41 311
2017 LP-01 38 53
2017 LP-02 44 192
2017 LP-03 33 49
2014 LP 48 247
2014 LP-01 48 52
2014 LP-02 51 149
2014 LP-03 32 29

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 LP 32 311
2017 LP-01 17 53
2017 LP-02 39 192
2017 LP-03 26 49
2014 LP 34 247
2014 LP-01 28 52
2014 LP-02 37 149
2014 LP-03 24 29

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 LP 61 311
2017 LP-01 68 53
2017 LP-02 60 192
2017 LP-03 64 49
2014 LP 64 247
2014 LP-01 71 52
2014 LP-02 61 149
2014 LP-03 69 29

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 LP 39 311
2017 LP-01 24 53
2017 LP-02 40 192
2017 LP-03 48 49
2014 LP 41 247
2014 LP-01 31 52
2014 LP-02 42 149
2014 LP-03 49 29

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 LP-01 0 53
2017 LP-03 0 49
2014 LP-02 0 149
2014 LP-03 0 29

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 LP 14 311
2017 LP-01 20 53
2017 LP-02 16 192
2014 LP 8 247
2014 LP-01 19 52
2014 LP-02 6 149

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 LP 13 311
2017 LP-01 13 53
2017 LP-02 13 192
2017 LP-03 18 49
2014 LP 13 247
2014 LP-01 12 52
2014 LP-02 14 149
2014 LP-03 17 29

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 LP 46 311
2017 LP-01 45 53
2017 LP-02 47 192
2017 LP-03 50 49
2014 LP 43 247
2014 LP-01 37 52
2014 LP-02 46 149
2014 LP-03 37 29

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 LP 25 311
2017 LP-01 30 53
2017 LP-02 26 192
2017 LP-03 16 49
2014 LP 30 247
2014 LP-01 22 52
2014 LP-02 32 149
2014 LP-03 32 29

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 LP 11 311
2017 LP-02 15 192
2014 LP 12 247
2014 LP-02 13 149
2014 LP-03 18 29

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 LP 50 311
2017 LP-01 53 53
2017 LP-02 51 192
2017 LP-03 44 49
2014 LP 49 246
2014 LP-01 43 52
2014 LP-02 49 148
2014 LP-03 55 29

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 LP 25 311
2017 LP-01 19 53
2017 LP-02 27 192
2017 LP-03 25 49
2014 LP 29 246
2014 LP-01 25 52
2014 LP-02 31 148
2014 LP-03 31 29

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 LP 7 311
2017 LP-02 7 192
2017 LP-03 10 49
2014 LP 8 246
2014 LP-02 5 148
2014 LP-03 21 29

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 LP 13 311
2017 LP-01 12 53
2017 LP-02 15 192
2014 LP 13 246
2014 LP-01 9 52
2014 LP-02 16 148

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 LP 9 311
2017 LP-02 11 192
2017 LP-03 10 49
2014 LP 7 246
2014 LP-02 9 148
2014 LP-03 0 29

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 LP 2 311
2017 LP-02 3 192
2017 LP-03 0 49
2014 LP 6 246
2014 LP-02 7 148
2014 LP-03 0 29

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 LP 15 311
2017 LP-01 21 53
2017 LP-02 14 192
2017 LP-03 15 49
2014 LP 9 246
2014 LP-01 9 52
2014 LP-02 9 148

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 LP 12 311
2017 LP-02 13 192
2017 LP-03 18 49
2014 LP 9 246
2014 LP-01 10 52
2014 LP-02 9 148

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 LP 30 311
2017 LP-01 30 53
2017 LP-02 27 192
2017 LP-03 43 49
2014 LP 33 246
2014 LP-01 33 52
2014 LP-02 33 148
2014 LP-03 30 29

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 LP 10 304
2017 LP-01 15 52
2017 LP-02 10 186
2014 LP 11 231
2014 LP-01 18 50
2014 LP-02 8 137

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 LP 18 304
2017 LP-01 32 52
2017 LP-02 15 186
2017 LP-03 20 49
2014 LP 15 231
2014 LP-01 17 50
2014 LP-02 17 137

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 LP 8 304
2017 LP-01 17 52
2017 LP-02 6 186
2014 LP 9 231
2014 LP-01 18 50
2014 LP-02 4 137
2014 LP-03 18 29

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 LP 8 304
2017 LP-02 6 186
2014 LP 5 231

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 LP 10 304
2017 LP-01 12 52
2017 LP-02 10 186
2017 LP-03 10 49
2014 LP 9 231
2014 LP-01 14 50
2014 LP-02 7 137

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 LP 9 304
2017 LP-01 12 52
2017 LP-02 10 186
2014 LP 8 231
2014 LP-02 9 137

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 LP 10 304
2017 LP-01 13 52
2017 LP-02 9 186
2017 LP-03 12 49
2014 LP 3 231

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 LP 8 304
2017 LP-01 13 52
2017 LP-02 7 186
2014 LP 4 231
2014 LP-02 6 137

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 LP 11 304
2017 LP-01 10 52
2017 LP-02 11 186
2014 LP 13 231
2014 LP-01 10 50
2014 LP-02 15 137

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 LP 33 304
2017 LP-01 31 52
2017 LP-02 37 186
2017 LP-03 27 49
2014 LP 30 231
2014 LP-01 35 50
2014 LP-02 31 137
2014 LP-03 18 29

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 LP 13 304
2017 LP-02 18 186
2014 LP 12 231
2014 LP-01 16 50
2014 LP-02 12 137

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 LP 56 304
2017 LP-01 54 52
2017 LP-02 59 186
2017 LP-03 53 49
2014 LP 55 231
2014 LP-01 53 50
2014 LP-02 59 137
2014 LP-03 43 29

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 LP 2 304
2017 LP-02 3 186
2014 LP-03 0 29

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 LP 58 304
2017 LP-01 40 52
2017 LP-02 62 186
2017 LP-03 61 49
2014 LP 60 231
2014 LP-01 32 50
2014 LP-02 66 137
2014 LP-03 77 29

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 LP-01 0 52
2017 LP-03 0 49

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 LP 13 304
2017 LP-01 18 52
2017 LP-02 9 186
2017 LP-03 22 49
2014 LP 10 231
2014 LP-01 12 50
2014 LP-02 12 137

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LP 97 3 308
2017 LP-01 90 10 53
2017 LP-02 98 2 190
2017 LP-03 98 2 48

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 8 12 17 8 9 38 7 37 32 1762
2017 LP-00 11 11 0 0 0 78 0 100 0 17
2017 LP-01 9 11 15 5 5 46 10 44 23 325
2017 LP-02 7 12 16 9 10 38 7 34 36 1029
2017 LP-03 9 13 22 8 10 33 5 36 29 273
2017 LP-04 13 19 17 11 9 28 3 47 29 71
2017 LP-05 18 6 24 6 5 41 0 40 20 17
2014 LP 8 11 18 8 7 41 7 36 29 1713
2014 LP-01 9 9 17 6 4 45 10 41 21 371
2014 LP-02 6 10 19 9 8 42 6 31 33 971
2014 LP-03 15 16 18 7 6 33 5 50 21 239
2014 LP-04 9 15 18 9 8 40 1 41 29 74
2014 LP-05 7 47 14 7 0 20 7 72 9 15

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 18 30 18 9 7 16 1 59 19 1760
2017 LP-00 22 30 6 6 0 36 0 81 9 17
2017 LP-01 20 28 18 7 4 20 2 63 14 325
2017 LP-02 17 29 20 9 9 16 1 55 22 1026
2017 LP-03 20 35 16 7 7 15 0 65 17 274
2017 LP-04 22 44 11 11 4 8 0 71 17 71
2017 LP-05 36 40 18 0 0 6 0 81 0 17
2014 LP 18 27 20 7 6 21 1 57 17 1712
2014 LP-01 21 24 17 5 3 28 1 65 12 371
2014 LP-02 15 26 22 8 7 20 1 52 20 971
2014 LP-03 25 30 18 6 4 16 1 66 12 238
2014 LP-04 10 37 20 7 9 16 0 56 19 74
2014 LP-05 27 53 14 0 0 7 0 85 0 15
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 18 52 10 11 3 1 7 75 14 1760
2017 LP-00 11 43 6 24 12 5 0 56 37 17
2017 LP-01 16 53 11 12 4 2 3 72 17 325
2017 LP-02 19 53 10 10 2 1 5 76 13 1027
2017 LP-03 20 48 9 11 2 0 11 76 14 274
2017 LP-04 10 53 7 11 6 0 13 72 20 70
2017 LP-05 6 18 0 6 6 0 63 66 34 17
2014 LP 17 55 10 8 2 1 7 78 11 1713
2014 LP-01 20 58 7 9 3 0 2 80 13 370
2014 LP-02 15 56 11 9 2 1 7 77 11 972
2014 LP-03 21 49 8 6 3 1 13 81 10 239
2014 LP-04 18 46 11 8 5 0 12 72 16 74
2014 LP-05 6 13 7 20 0 0 54 42 43 15

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 2 12 19 16 12 29 9 24 45 1754
2017 LP-00 5 18 0 0 0 76 0 100 0 17
2017 LP-01 2 10 17 14 12 36 9 22 48 324
2017 LP-02 2 13 21 18 12 28 7 23 46 1024
2017 LP-03 4 15 20 12 13 25 11 30 39 273
2017 LP-04 1 12 23 16 16 23 10 20 47 70
2017 LP-05 0 6 17 0 6 24 46 21 21 17
2014 LP 3 17 22 15 11 24 8 29 39 1712
2014 LP-01 5 20 21 15 7 28 5 36 33 371
2014 LP-02 2 16 23 16 13 22 7 26 42 970
2014 LP-03 4 16 18 16 11 24 12 30 41 239
2014 LP-04 3 16 28 12 10 21 10 28 31 74
2014 LP-05 0 13 14 7 0 26 41 39 20 15

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 27 29 16 4 3 15 6 70 10 1759
2017 LP-00 29 18 0 0 0 53 0 100 0 17
2017 LP-01 26 30 13 5 3 19 3 72 10 325
2017 LP-02 26 30 18 5 3 13 5 68 10 1027
2017 LP-03 29 29 13 2 3 14 9 76 8 274
2017 LP-04 29 26 17 4 1 13 9 71 7 69
2017 LP-05 12 6 18 0 0 12 52 51 0 17
2014 LP 29 32 14 5 2 11 7 75 8 1712
2014 LP-01 34 32 11 5 2 15 2 79 8 371
2014 LP-02 28 32 16 5 2 10 7 71 9 970
2014 LP-03 28 37 9 3 2 8 12 82 7 239
2014 LP-04 26 30 14 3 1 15 12 76 5 74
2014 LP-05 13 6 14 0 0 13 54 59 0 15

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 18 27 17 8 5 18 6 60 17 1754
2017 LP-00 17 18 0 6 0 59 0 86 14 17
2017 LP-01 22 30 13 7 4 21 3 68 15 324
2017 LP-02 16 28 19 8 6 17 5 57 19 1023
2017 LP-03 22 28 14 5 5 16 10 67 14 273
2017 LP-04 19 26 18 11 1 15 10 59 17 70
2017 LP-05 18 6 12 0 0 12 52 67 0 17
2014 LP 19 29 18 9 4 15 7 61 17 1713
2014 LP-01 25 30 13 9 3 18 2 68 15 371
2014 LP-02 17 28 20 9 4 15 6 58 16 971
2014 LP-03 14 35 14 8 5 12 11 65 17 239
2014 LP-04 15 21 19 8 5 19 12 53 20 74
2014 LP-05 13 13 14 0 0 6 54 66 0 15
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LP 10 90 1759
2017 LP-01 11 89 325
2017 LP-02 12 88 1027
2017 LP-03 6 94 273
2017 LP-04 0 100 71
2017 LP-05 0 100 17
2014 LP 8 92 1712
2014 LP-01 6 94 370
2014 LP-02 9 91 971
2014 LP-03 5 95 239
2014 LP-05 0 100 15

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 LP 26 179
2017 LP-01 31 35
2017 LP-02 23 122
2017 LP-03 41 15
2014 LP 29 127
2014 LP-01 33 21
2014 LP-02 29 83

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 LP 82 179
2017 LP-01 83 35
2017 LP-02 84 122
2017 LP-03 66 15
2014 LP 86 127
2014 LP-01 76 21
2014 LP-02 87 83
2014 LP-03 92 12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 LP-01 0 35
2014 LP 6 127
2014 LP-02 6 83

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 LP-02 0 122
2017 LP-03 0 15
2014 LP 0 127
2014 LP-01 0 21
2014 LP-02 0 83
2014 LP-03 0 12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 LP 15 179
2017 LP-01 14 35
2017 LP-02 11 122
2017 LP-03 47 15
2014 LP 8 127
2014 LP-02 10 83
2014 LP-03 0 12

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 LP 6 179
2017 LP-02 4 122
2014 LP 5 127
2014 LP-02 6 83
2014 LP-03 0 12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 LP 7 179
2017 LP-02 6 122
2014 LP 6 127
2014 LP-02 6 83

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 LP 23 179
2017 LP-01 28 35
2017 LP-02 21 122
2017 LP-03 33 15
2014 LP 21 128
2014 LP-02 23 84

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 LP 16 179
2017 LP-01 25 35
2017 LP-02 15 122
2014 LP 19 128
2014 LP-01 34 21
2014 LP-02 15 84

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 LP 13 179
2017 LP-01 17 35
2017 LP-02 14 122
2017 LP-03 0 15
2014 LP 10 128
2014 LP-02 11 84

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 LP 4 179
2017 LP-02 5 122
2017 LP-03 0 15
2014 LP 6 128
2014 LP-01 0 21
2014 LP-02 6 84

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 LP 20 179
2017 LP-01 22 35
2017 LP-02 16 122
2017 LP-03 40 15
2014 LP 16 128
2014 LP-01 24 21
2014 LP-02 14 84

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 LP 42 179
2017 LP-01 40 35
2017 LP-02 44 122
2014 LP 40 128
2014 LP-01 37 21
2014 LP-02 41 84
2014 LP-03 43 12

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 LP-01 0 35
2014 LP-03 0 12

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 LP 6 179
2017 LP-02 6 122
2014 LP 7 128

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 LP 30 179
2017 LP-01 23 35
2017 LP-02 31 122
2017 LP-03 34 15
2014 LP 29 128
2014 LP-01 29 21
2014 LP-02 32 84

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 LP 0 179
2017 LP-01 0 35
2017 LP-02 0 122
2017 LP-03 0 15

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 LP 18 179
2017 LP-01 15 35
2017 LP-02 20 122
2014 LP 16 128
2014 LP-02 15 84

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 LP 0 179
2017 LP-01 0 35
2017 LP-02 0 122
2017 LP-03 0 15
2014 LP 0 128
2014 LP-01 0 21
2014 LP-02 0 84
2014 LP-03 0 12

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 LP 8 179
2017 LP-02 8 122
2014 LP 10 128
2014 LP-02 10 84

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 LP 23 179
2017 LP-01 15 35
2017 LP-02 26 122
2014 LP 23 127
2014 LP-02 25 84

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 LP 11 179
2017 LP-02 12 122
2014 LP 14 127
2014 LP-02 18 84

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 LP 5 179
2017 LP-02 6 122
2017 LP-03 0 15
2014 LP 5 127
2014 LP-01 0 21
2014 LP-02 6 84

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 LP 13 179
2017 LP-01 15 35
2017 LP-02 13 122
2014 LP 10 127
2014 LP-02 14 84
2014 LP-03 0 12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 LP 6 179
2017 LP-02 6 122
2017 LP-03 0 15
2014 LP 5 127
2014 LP-01 0 21
2014 LP-02 7 84
2014 LP-03 0 12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 LP 3 179
2017 LP-03 0 15
2014 LP 7 127
2014 LP-01 0 21
2014 LP-02 8 84
2014 LP-03 0 12

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 LP 10 179
2017 LP-01 14 35
2017 LP-02 7 122
2017 LP-03 34 15
2014 LP-01 0 21

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 LP 6 179
2017 LP-02 4 122
2014 LP 8 127
2014 LP-02 11 84
2014 LP-03 0 12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 LP 63 179
2017 LP-01 57 35
2017 LP-02 65 122
2017 LP-03 53 15
2014 LP 65 127
2014 LP-01 82 21
2014 LP-02 63 84
2014 LP-03 57 12

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 LP 5 174
2017 LP-02 4 119
2014 LP-01 0 21
2014 LP-02 0 77

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 LP 12 174
2017 LP-02 13 119
2014 LP 10 118
2014 LP-02 10 77
2014 LP-03 0 12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 LP 3 174
2017 LP-02 0 119
2014 LP-01 0 21
2014 LP-03 0 12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 LP 4 174
2017 LP-01 0 33
2017 LP-02 5 119
2017 LP-03 0 15
2014 LP-01 0 21
2014 LP-03 0 12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 LP 3 174
2014 LP 6 118

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 LP 5 174
2014 LP-03 0 12

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 LP 5 174
2017 LP-02 4 119
2017 LP-03 0 15
2014 LP 4 118
2014 LP-03 0 12

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 LP 8 174
2017 LP-02 8 119
2017 LP-03 0 15
2014 LP 7 118
2014 LP-02 8 77
2014 LP-03 0 12

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 LP 26 174
2017 LP-01 31 33
2017 LP-02 25 119
2014 LP 32 118
2014 LP-01 39 21
2014 LP-02 31 77

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 LP 9 174
2017 LP-02 8 119
2014 LP 9 118
2014 LP-02 8 77

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 LP 56 174
2017 LP-01 58 33
2017 LP-02 55 119
2017 LP-03 67 15
2014 LP 49 118
2014 LP-01 51 21
2014 LP-02 48 77
2014 LP-03 52 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 LP 3 174
2017 LP-01 0 33
2014 LP-01 0 21
2014 LP-03 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 LP 73 174
2017 LP-01 61 33
2017 LP-02 75 119
2017 LP-03 80 15
2014 LP 77 118
2014 LP-01 61 21
2014 LP-02 83 77
2014 LP-03 57 12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 LP-03 0 15

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 LP 12 174
2017 LP-01 21 33
2017 LP-02 9 119
2014 LP 14 118
2014 LP-02 17 77
2014 LP-03 0 12

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LP 97 3 179
2017 LP-01 94 6 35
2017 LP-02 97 3 122
2017 LP-03 100 0 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 8 12 19 4 5 45 7 42 19 1757
2017 LP-00 29 11 0 0 6 48 6 87 13 17
2017 LP-01 7 10 14 2 5 54 9 45 19 325
2017 LP-02 7 11 20 5 6 44 7 37 22 1026
2017 LP-03 12 12 23 2 3 42 6 46 11 273
2017 LP-04 7 24 25 1 2 36 4 53 5 70
2017 LP-05 12 25 19 0 0 44 0 67 0 16
2014 LP 8 11 19 4 4 48 7 41 17 1713
2014 LP-01 10 8 16 4 2 53 7 46 15 370
2014 LP-02 6 10 21 5 5 47 7 34 21 973
2014 LP-03 11 19 17 4 2 42 5 57 11 238
2014 LP-04 8 15 19 1 5 49 3 47 14 74
2014 LP-05 14 33 14 0 0 33 7 78 0 15

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 22 31 17 5 5 18 1 66 13 1751
2017 LP-00 52 6 6 12 0 24 0 77 16 17
2017 LP-01 23 29 17 3 5 21 2 68 11 324
2017 LP-02 20 31 17 7 6 18 1 63 16 1023
2017 LP-03 24 32 17 3 4 19 1 70 8 272
2017 LP-04 27 43 19 3 0 9 0 76 3 69
2017 LP-05 38 55 7 0 0 0 0 93 0 16
2014 LP 22 28 18 5 4 23 1 65 11 1711
2014 LP-01 25 24 14 3 2 29 2 71 8 371
2014 LP-02 19 28 20 5 4 22 1 61 13 972
2014 LP-03 25 32 16 4 3 18 1 71 9 237
2014 LP-04 18 37 11 3 5 25 1 75 11 74
2014 LP-05 29 57 15 0 0 0 0 85 0 14
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 16 24 23 14 20 0 2 41 35 1755
2017 LP-00 5 18 6 23 48 0 0 23 70 17
2017 LP-01 9 17 24 18 31 0 1 27 49 325
2017 LP-02 16 26 24 13 18 1 2 43 32 1027
2017 LP-03 20 28 21 14 16 0 1 48 31 271
2017 LP-04 21 21 25 16 16 0 1 43 32 69
2017 LP-05 38 25 13 6 12 0 7 67 19 16

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 6 18 30 27 18 0 0 25 45 1757
2017 LP-00 23 24 29 12 6 6 0 50 20 17
2017 LP-01 8 20 36 22 14 0 0 27 36 325
2017 LP-02 7 18 28 28 18 0 0 25 46 1024
2017 LP-03 4 16 29 29 22 0 0 20 51 274
2017 LP-04 5 17 23 29 27 0 0 22 56 70
2017 LP-05 0 17 41 18 23 0 0 17 41 17

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 12 28 29 17 12 1 1 41 30 1750
2017 LP-00 40 47 6 6 0 0 0 88 6 17
2017 LP-01 18 33 26 14 8 1 0 51 22 324
2017 LP-02 11 27 29 17 13 0 1 39 31 1019
2017 LP-03 8 25 29 23 13 1 1 34 37 272
2017 LP-04 9 24 39 15 12 0 0 33 28 71
2017 LP-05 6 34 30 24 6 0 0 41 29 17

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 12 21 26 19 19 2 1 35 39 1754
2017 LP-00 40 30 18 6 0 6 0 74 6 17
2017 LP-01 18 27 25 15 13 2 0 46 29 325
2017 LP-02 12 20 26 20 20 1 1 32 41 1024
2017 LP-03 9 19 25 20 24 2 1 29 46 273
2017 LP-04 6 21 26 18 28 1 0 27 46 68
2017 LP-05 6 54 12 12 17 0 0 59 29 17

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 14 25 27 16 16 1 2 40 33 1753
2017 LP-00 41 30 18 6 6 0 0 71 12 17
2017 LP-01 18 27 25 16 14 1 1 45 30 325
2017 LP-02 14 25 28 16 15 1 2 40 32 1021
2017 LP-03 8 25 26 19 20 1 2 34 39 273
2017 LP-04 9 21 27 11 31 0 0 30 43 70
2017 LP-05 0 36 24 23 17 0 0 36 40 17

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 12 25 29 19 14 0 0 37 34 1755
2017 LP-00 29 43 17 6 6 0 0 71 12 17
2017 LP-01 16 32 26 15 9 1 0 49 25 324
2017 LP-02 10 23 30 20 15 0 0 34 36 1024
2017 LP-03 10 22 29 23 16 0 1 31 39 272
2017 LP-04 13 22 25 17 21 1 0 36 39 71
2017 LP-05 0 18 54 17 12 0 0 18 29 17

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 18 30 27 15 9 1 1 48 25 1757
2017 LP-00 28 42 6 0 12 12 0 80 13 17
2017 LP-01 25 34 23 10 7 1 0 59 18 323
2017 LP-02 16 29 27 17 10 1 1 46 27 1027
2017 LP-03 19 26 29 17 9 0 0 45 26 272
2017 LP-04 16 34 27 11 13 0 0 50 24 71
2017 LP-05 24 41 35 0 0 0 0 65 0 17

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 21 33 24 13 6 1 1 56 20 1756
2017 LP-00 58 24 18 0 0 0 0 82 0 17
2017 LP-01 29 36 21 8 4 2 1 67 12 323
2017 LP-02 20 32 24 14 7 1 1 54 22 1026
2017 LP-03 17 30 26 17 7 1 1 49 25 272
2017 LP-04 19 37 28 8 7 0 1 56 15 71
2017 LP-05 36 35 29 0 0 0 0 71 0 17

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 29 35 20 8 5 1 1 66 14 1756
2017 LP-00 59 35 0 6 0 0 0 94 6 17
2017 LP-01 32 37 19 4 5 1 1 71 10 324
2017 LP-02 28 35 20 9 6 1 1 64 15 1026
2017 LP-03 29 34 20 10 5 1 2 64 16 271
2017 LP-04 33 31 19 8 8 0 0 64 17 71
2017 LP-05 54 29 18 0 0 0 0 82 0 17

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 25 30 24 12 6 1 1 56 19 1751
2017 LP-00 28 41 24 6 0 0 0 70 6 17
2017 LP-01 35 34 19 9 3 0 0 69 12 322
2017 LP-02 24 29 26 13 7 1 1 54 20 1025
2017 LP-03 20 33 23 12 9 2 1 55 22 269
2017 LP-04 20 21 29 17 10 0 3 42 27 71
2017 LP-05 6 64 18 6 6 0 0 70 12 17

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 52 27 13 5 2 0 1 79 8 1758
2017 LP-00 64 18 18 0 0 0 0 82 0 17
2017 LP-01 49 27 16 5 2 0 0 76 8 325
2017 LP-02 50 28 13 5 3 0 0 79 8 1024
2017 LP-03 59 23 12 3 2 0 1 83 5 274
2017 LP-04 61 18 7 10 1 0 3 81 12 71
2017 LP-05 53 29 18 0 0 0 0 82 0 17

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 69 13 6 4 4 1 2 85 9 1759
2017 LP-00 82 12 0 6 0 0 0 94 6 17
2017 LP-01 71 13 7 2 3 1 3 88 5 325
2017 LP-02 66 14 6 5 5 1 3 83 10 1026
2017 LP-03 73 10 7 6 3 0 1 84 9 273
2017 LP-04 85 8 3 3 1 0 0 93 4 71
2017 LP-05 94 6 0 0 0 0 0 100 0 17

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 49 32 12 4 1 0 2 83 5 1752
2017 LP-00 65 35 0 0 0 0 0 100 0 17
2017 LP-01 53 28 11 4 2 0 2 83 6 324
2017 LP-02 49 33 11 3 2 0 2 84 5 1020
2017 LP-03 47 31 16 4 0 0 1 79 4 274
2017 LP-04 51 34 8 6 0 0 0 86 6 70
2017 LP-05 54 46 0 0 0 0 0 100 0 17

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 54 22 11 7 5 0 2 77 12 1762
2017 LP-00 64 30 6 0 0 0 0 94 0 17
2017 LP-01 58 19 11 6 4 0 2 78 11 325
2017 LP-02 51 24 11 7 5 0 2 76 12 1028
2017 LP-03 56 19 10 9 4 0 1 76 14 274
2017 LP-04 62 22 10 4 1 0 0 85 6 71
2017 LP-05 83 17 0 0 0 0 0 100 0 17

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 56 15 6 1 1 0 21 90 3 1758
2017 LP-00 64 6 6 0 0 0 24 92 0 17
2017 LP-01 61 13 4 1 0 0 21 94 1 324
2017 LP-02 57 14 6 1 1 0 22 90 2 1026
2017 LP-03 48 19 8 4 0 0 21 85 5 274
2017 LP-04 51 22 6 4 0 0 17 88 5 70
2017 LP-05 65 24 11 0 0 0 0 89 0 17

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 53 24 12 4 1 1 5 81 6 1746
2017 LP-00 64 12 18 0 0 6 0 81 0 17
2017 LP-01 54 22 15 3 1 0 4 80 4 323
2017 LP-02 53 24 12 4 1 0 6 82 5 1018
2017 LP-03 55 25 10 4 2 1 3 84 6 270
2017 LP-04 35 34 14 10 0 0 7 74 10 71
2017 LP-05 53 6 30 12 0 0 0 59 12 17

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 70 13 6 2 3 0 5 88 6 1759
2017 LP-00 24 28 30 6 12 0 0 52 18 17
2017 LP-01 49 13 16 7 11 0 3 64 19 325
2017 LP-02 73 14 4 1 2 0 5 93 3 1026
2017 LP-03 83 8 3 1 0 1 4 96 1 274
2017 LP-04 87 8 1 0 0 1 1 99 0 71
2017 LP-05 94 0 0 0 0 0 6 100 0 17

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 51 28 13 3 2 1 3 82 5 1756
2017 LP-00 64 18 12 6 0 0 0 82 6 17
2017 LP-01 50 32 10 2 2 1 2 85 5 325
2017 LP-02 50 28 14 3 2 1 3 81 5 1025
2017 LP-03 54 26 10 4 3 0 2 82 7 273
2017 LP-04 58 27 11 1 1 0 1 86 3 70
2017 LP-05 59 18 17 0 0 0 6 82 0 17

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 3 18 44 23 11 0 0 21 35 1760
2017 LP-00 6 34 42 18 0 0 0 40 18 17
2017 LP-01 4 22 45 20 9 0 0 26 29 325
2017 LP-02 3 19 44 24 10 0 0 21 34 1026
2017 LP-03 4 13 41 27 15 0 0 17 42 274
2017 LP-04 3 11 44 28 14 0 0 14 42 71
2017 LP-05 6 12 54 12 17 0 0 17 29 17

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 10 26 43 16 5 0 0 21 36 1752
2017 LP-00 6 18 30 22 24 0 0 46 24 17
2017 LP-01 8 21 46 18 7 0 0 25 29 325
2017 LP-02 10 27 42 17 4 0 0 21 37 1023
2017 LP-03 13 29 40 14 4 0 0 18 42 270
2017 LP-04 6 31 53 6 4 0 0 10 37 71
2017 LP-05 6 37 31 18 7 0 0 25 43 16

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 25 44 14 9 6 2 0 70 15 1756
2017 LP-00 24 52 18 0 0 6 0 81 0 17
2017 LP-01 30 40 13 9 5 3 0 72 15 325
2017 LP-02 24 43 15 9 8 2 0 68 17 1025
2017 LP-03 23 48 15 8 4 2 0 72 13 271
2017 LP-04 24 49 12 10 1 4 0 76 12 71
2017 LP-05 29 59 6 0 0 6 0 94 0 17

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 13 36 16 19 13 2 0 51 33 1759
2017 LP-00 22 60 12 6 0 0 0 82 6 17
2017 LP-01 20 40 13 15 11 2 0 61 26 325
2017 LP-02 11 35 17 20 15 2 0 47 35 1026
2017 LP-03 14 34 16 19 13 2 0 50 34 274
2017 LP-04 10 37 21 24 7 0 0 47 31 70
2017 LP-05 12 53 23 6 0 6 0 69 7 17
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LP 17 83 1757
2017 LP-01 18 82 325
2017 LP-02 19 81 1025
2017 LP-03 8 92 272
2017 LP-04 14 86 71
2014 LP 16 84 1710
2014 LP-01 18 82 370
2014 LP-02 16 84 970
2014 LP-03 13 87 238
2014 LP-04 8 92 74

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LP 83 17 300
2017 LP-01 85 15 59
2017 LP-02 84 16 198
2017 LP-03 87 13 22
2017 LP-04 70 30 10
2014 LP 83 17 277
2014 LP-01 88 12 68
2014 LP-02 83 17 158
2014 LP-03 81 19 33

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 49 31 7 9 3 0 0 80 13 248
2017 LP-01 45 25 10 12 8 0 0 70 20 50
2017 LP-02 49 34 7 8 3 0 0 83 11 165
2017 LP-03 47 32 5 16 0 0 0 79 16 19
2014 LP 53 31 5 7 3 0 0 85 10 232
2014 LP-01 45 36 2 14 2 2 0 82 16 60
2014 LP-02 51 34 7 5 5 0 0 84 9 131
2014 LP-03 76 12 8 4 0 0 0 88 4 27
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 27 20 20 13 14 6 1 28 72 1761
2017 LP-00 6 0 18 17 41 18 0 7 93 17
2017 LP-01 18 11 22 18 25 5 1 20 80 325
2017 LP-02 29 20 20 12 12 6 1 31 69 1029
2017 LP-03 29 28 18 10 10 5 0 31 69 272
2017 LP-04 25 26 23 14 6 6 0 27 73 71
2017 LP-05 18 41 29 0 12 0 0 18 82 17

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 LP 17 1176
2017 LP-00 22 13
2017 LP-01 30 247
2017 LP-02 16 658
2017 LP-03 10 177
2017 LP-04 2 49
2017 LP-05 0 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 LP 40 1176
2017 LP-00 69 13
2017 LP-01 62 247
2017 LP-02 37 658
2017 LP-03 25 177
2017 LP-04 25 49
2017 LP-05 21 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 LP 18 1176
2017 LP-00 15 13
2017 LP-01 22 247
2017 LP-02 20 658
2017 LP-03 11 177
2017 LP-04 6 49
2017 LP-05 0 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 LP 21 1176
2017 LP-00 7 13
2017 LP-01 18 247
2017 LP-02 23 658
2017 LP-03 27 177
2017 LP-04 14 49
2017 LP-05 0 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 LP 10 1176
2017 LP-00 0 13
2017 LP-01 14 247
2017 LP-02 12 658
2017 LP-03 3 177
2017 LP-04 0 49
2017 LP-05 0 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 LP 53 1176
2017 LP-00 45 13
2017 LP-01 43 247
2017 LP-02 50 658
2017 LP-03 69 177
2017 LP-04 80 49
2017 LP-05 93 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 LP 4 41 23 13 6 14 1161
2017 LP-00 0 32 31 8 15 14 13
2017 LP-01 2 31 25 16 8 19 245
2017 LP-02 4 43 22 11 5 16 647
2017 LP-03 5 43 26 16 4 6 175
2017 LP-04 10 47 24 12 2 4 49
2017 LP-05 14 64 22 0 0 0 14

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 6 15 13 20 35 2 8 24 62 1183
2017 LP-00 0 32 0 23 38 0 7 34 66 13
2017 LP-01 6 16 12 19 39 2 6 24 64 248
2017 LP-02 8 15 13 20 34 1 9 26 60 662
2017 LP-03 3 15 12 22 34 4 11 20 65 179
2017 LP-04 2 8 8 22 43 4 12 12 78 49
2017 LP-05 8 35 7 0 43 0 7 46 47 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LP 1 5 7 15 61 3 9 7 85 1181
2017 LP-00 0 8 0 16 77 0 0 8 92 13
2017 LP-01 0 5 6 16 67 2 4 5 88 248
2017 LP-02 2 5 8 15 60 2 9 8 83 660
2017 LP-03 1 4 7 13 58 5 12 6 86 179
2017 LP-04 0 2 2 18 57 4 16 3 95 49
2017 LP-05 0 7 14 7 49 0 22 9 73 14
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