2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - LC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 32 51 2 10 4 0 0 84 14 204
2017 LC-01 22 58 2 16 3 0 0 79 19 56
2017 LC-02 38 43 2 9 7 0 0 81 16 88
2017 LC-03 36 57 2 5 0 0 0 94 5 46
2014 LC 32 53 3 11 1 0 0 85 12 249
2014 LC-01 32 52 4 11 1 0 0 84 12 77
2014 LC-02 33 51 3 13 1 0 0 83 14 107
2014 LC-03 40 51 2 6 0 0 0 91 6 46

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 62 29 4 2 1 1 0 92 4 202
2017 LC-01 50 40 8 0 2 0 0 90 2 55
2017 LC-02 64 25 3 6 2 0 0 89 8 88
2017 LC-03 76 21 0 0 0 2 1 100 0 45
2014 LC 68 27 1 4 0 0 0 95 4 249
2014 LC-01 57 38 0 5 0 0 0 95 5 77
2014 LC-02 71 23 1 5 0 0 0 94 5 107
2014 LC-03 76 19 2 2 0 0 0 96 2 46

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 58 20 8 10 4 0 0 78 15 204
2017 LC-01 47 19 12 12 10 0 0 66 22 56
2017 LC-02 58 19 6 14 3 0 0 77 17 88
2017 LC-03 76 17 2 2 2 0 0 94 4 46
2014 LC 60 23 4 8 5 0 1 83 13 249
2014 LC-01 61 22 3 13 1 0 0 82 14 77
2014 LC-02 62 22 5 4 7 0 1 85 11 107
2014 LC-03 65 22 2 7 4 0 0 87 11 46

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 61 33 2 2 1 0 1 94 3 204
2017 LC-01 52 40 5 2 2 0 0 92 3 56
2017 LC-02 61 31 2 3 1 0 1 93 5 88
2017 LC-03 70 28 0 2 0 0 0 98 2 46
2014 LC 53 33 6 6 1 0 0 87 7 249
2014 LC-01 52 34 8 6 0 0 0 86 6 77
2014 LC-02 53 31 6 7 3 0 0 84 10 107
2014 LC-03 56 36 4 4 0 0 0 92 4 46

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 47 40 6 5 1 1 1 87 6 204
2017 LC-01 30 45 12 13 0 0 0 76 13 56
2017 LC-02 51 36 6 3 1 1 1 89 5 88
2017 LC-03 62 33 2 0 2 0 0 95 2 46
2014 LC 36 51 5 7 2 0 0 86 9 249
2014 LC-01 31 59 4 6 1 0 0 89 7 77
2014 LC-02 37 47 5 7 4 0 0 84 11 107
2014 LC-03 44 42 4 10 0 0 0 86 10 46

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 60 32 3 4 1 0 0 92 5 204
2017 LC-01 42 42 7 8 0 0 0 84 8 56
2017 LC-02 63 31 0 3 2 0 0 94 6 88
2017 LC-03 72 24 2 2 0 0 0 96 2 46
2014 LC 51 37 6 5 2 0 0 88 7 249
2014 LC-01 47 37 10 6 0 0 0 84 6 77
2014 LC-02 51 36 6 5 2 0 0 87 7 107
2014 LC-03 59 37 0 2 2 0 0 95 5 46

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 64 31 2 2 2 0 0 94 4 204
2017 LC-01 39 54 2 3 2 0 0 93 5 56
2017 LC-02 70 23 2 1 3 0 0 93 5 88
2017 LC-03 80 18 0 2 0 0 0 98 2 46
2014 LC 58 32 6 3 1 0 0 90 4 248
2014 LC-01 50 36 9 4 0 1 0 87 4 77
2014 LC-02 60 30 4 4 2 0 0 90 6 107
2014 LC-03 70 28 2 0 0 0 0 98 0 45

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 57 36 3 3 1 0 1 93 4 204
2017 LC-01 43 51 5 2 0 0 0 93 2 56
2017 LC-02 59 32 2 3 2 0 1 92 6 88
2017 LC-03 74 22 1 2 0 0 0 96 2 46
2014 LC 55 35 4 5 1 0 0 90 6 248
2014 LC-01 47 42 3 5 1 0 1 90 6 76
2014 LC-02 58 27 6 7 2 0 0 85 9 107
2014 LC-03 65 31 5 0 0 0 0 95 0 46

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 37 34 15 10 4 0 1 71 14 203
2017 LC-01 44 32 15 5 3 0 0 77 8 55
2017 LC-02 36 32 14 13 5 0 1 68 18 88
2017 LC-03 36 38 14 7 6 0 0 74 12 46
2014 LC 35 31 11 14 9 0 0 66 23 249
2014 LC-01 38 32 14 13 4 0 0 70 16 77
2014 LC-02 36 36 11 7 9 0 0 73 16 107
2014 LC-03 26 25 6 27 16 0 0 51 43 46

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 5 9 4 13 22 1 47 26 66 204
2017 LC-01 0 4 2 15 24 0 55 9 87 56
2017 LC-02 6 9 5 11 19 1 49 30 60 88
2017 LC-03 9 16 3 11 25 0 36 39 56 46
2014 LC 6 9 5 18 29 1 31 23 70 249
2014 LC-01 4 8 1 19 25 0 42 21 76 77
2014 LC-02 6 11 7 17 26 2 30 25 64 107
2014 LC-03 7 10 4 14 46 0 19 21 74 46

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 50 40 4 5 1 0 0 89 6 204
2017 LC-01 28 52 12 5 3 0 0 79 8 56
2017 LC-02 56 37 0 6 1 0 0 93 7 88
2017 LC-03 62 33 3 2 0 0 0 94 2 46
2014 LC 40 46 8 4 3 0 0 85 7 248
2014 LC-01 37 42 13 5 2 0 0 79 8 77
2014 LC-02 42 43 8 4 3 0 0 85 7 106
2014 LC-03 41 52 2 2 2 0 0 93 5 46

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 33 39 14 8 6 0 1 72 14 204
2017 LC-01 18 49 17 8 8 0 0 67 17 56
2017 LC-02 37 33 15 8 6 0 1 71 14 88
2017 LC-03 40 37 13 8 1 0 0 78 10 46
2014 LC 26 39 11 16 8 0 0 65 24 249
2014 LC-01 19 46 13 19 4 0 0 65 23 77
2014 LC-02 31 40 8 10 12 0 0 71 21 107
2014 LC-03 32 31 15 13 9 0 0 63 22 46

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 36 46 9 6 3 0 0 82 9 204
2017 LC-01 18 61 16 2 3 0 0 79 5 56
2017 LC-02 42 41 5 9 4 0 0 82 12 88
2017 LC-03 49 33 10 8 0 0 0 82 8 46

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 60 28 8 4 1 0 0 88 5 203
2017 LC-01 39 40 17 4 0 0 0 79 4 56
2017 LC-02 68 23 5 4 1 0 0 91 5 87
2017 LC-03 73 22 2 2 0 0 0 96 2 46
2014 LC 47 35 11 5 2 0 0 82 7 249
2014 LC-01 42 33 15 9 1 0 0 74 10 77
2014 LC-02 51 34 11 1 3 0 0 85 4 107
2014 LC-03 55 36 4 5 0 0 0 91 5 46

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 43 36 9 7 4 0 1 80 11 203
2017 LC-01 22 55 14 8 2 0 0 76 10 55
2017 LC-02 48 31 7 7 6 0 1 80 13 88
2017 LC-03 59 28 7 5 1 0 0 87 6 46

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 66 30 3 1 0 0 0 95 1 203
2017 LC-01 41 51 6 2 0 0 0 93 2 56
2017 LC-02 74 22 3 1 0 0 0 96 1 87
2017 LC-03 75 20 2 2 0 0 0 96 2 46
2014 LC 60 32 6 2 0 0 0 93 2 249
2014 LC-01 51 40 6 2 0 0 0 91 2 77
2014 LC-02 62 29 7 2 0 0 0 91 2 107
2014 LC-03 76 19 5 0 0 0 0 95 0 46

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 48 38 6 5 2 0 0 86 8 201
2017 LC-01 29 55 8 8 0 0 0 83 8 56
2017 LC-02 50 35 5 6 5 0 0 84 11 85
2017 LC-03 68 28 4 0 0 0 0 96 0 46
2014 LC 30 44 8 14 4 0 0 74 18 249
2014 LC-01 23 53 9 13 2 0 0 76 15 77
2014 LC-02 31 38 7 17 8 0 0 69 24 107
2014 LC-03 45 44 6 5 0 0 0 89 5 46

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 46 35 12 6 1 0 0 81 7 203
2017 LC-01 35 37 20 8 0 0 0 72 8 56
2017 LC-02 45 37 9 7 2 0 0 82 9 87
2017 LC-03 60 27 9 5 0 0 0 87 5 46
2014 LC 32 40 14 7 6 0 0 73 13 249
2014 LC-01 29 47 9 10 5 0 0 76 15 77
2014 LC-02 33 32 21 5 8 0 0 66 13 107
2014 LC-03 38 47 8 0 8 0 0 84 8 46

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 42 40 10 5 2 0 1 83 7 203
2017 LC-01 26 52 15 5 2 0 0 79 7 56
2017 LC-02 48 37 5 8 1 0 1 86 10 87
2017 LC-03 54 35 6 2 4 0 0 88 6 46
2014 LC 31 44 10 10 4 0 0 75 15 249
2014 LC-01 29 48 10 8 5 0 0 77 13 77
2014 LC-02 30 44 11 11 5 0 0 74 15 107
2014 LC-03 40 45 6 8 0 0 0 85 8 46

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 56 34 5 4 1 0 0 90 5 202
2017 LC-01 41 43 9 7 0 0 0 84 7 56
2017 LC-02 59 34 2 3 1 0 0 93 5 87
2017 LC-03 66 26 4 4 0 0 0 92 4 46
2014 LC 45 40 8 4 3 0 0 85 7 249
2014 LC-01 40 41 9 5 3 1 0 82 8 77
2014 LC-02 50 33 8 5 4 0 0 83 9 107
2014 LC-03 46 43 8 0 2 0 0 89 2 46

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 15 27 18 26 14 0 0 42 40 203
2017 LC-01 16 39 17 14 13 0 2 56 27 55
2017 LC-02 20 26 13 31 11 0 0 45 41 88
2017 LC-03 7 19 27 22 25 0 0 27 46 46
2014 LC 11 28 18 23 19 0 1 39 42 249
2014 LC-01 15 30 21 21 11 0 1 46 33 77
2014 LC-02 9 33 20 25 13 0 1 42 38 107
2014 LC-03 10 16 12 15 46 0 2 26 62 46

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 8 23 42 16 10 0 1 26 32 204
2017 LC-01 12 28 41 9 9 0 0 18 40 56
2017 LC-02 7 23 42 18 7 0 2 26 30 88
2017 LC-03 8 16 38 19 19 0 0 38 24 46
2014 LC 11 28 41 13 7 0 0 20 39 249
2014 LC-01 10 27 44 10 7 0 1 17 38 77
2014 LC-02 11 27 43 14 4 0 0 19 39 107
2014 LC-03 9 28 35 17 11 0 0 28 36 46

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 7 11 33 27 17 1 4 47 18 204
2017 LC-01 7 19 33 21 12 2 6 36 28 56
2017 LC-02 9 8 31 32 15 1 2 49 18 88
2017 LC-03 1 8 36 24 29 0 1 54 10 46
2014 LC 9 16 33 25 13 1 3 40 26 249
2014 LC-01 11 19 35 18 9 0 8 29 33 77
2014 LC-02 11 14 35 28 11 1 1 40 25 107
2014 LC-03 4 11 32 34 17 0 2 52 16 46

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 10 21 37 21 10 0 2 31 31 202
2017 LC-01 8 24 38 25 4 0 2 29 32 56
2017 LC-02 13 22 37 14 12 0 2 26 35 88
2017 LC-03 4 15 38 32 12 0 0 44 19 45
2014 LC 22 24 29 16 8 0 2 24 46 249
2014 LC-01 24 24 24 18 7 0 4 25 49 77
2014 LC-02 21 23 36 14 7 0 0 20 43 107
2014 LC-03 26 24 24 14 12 0 0 26 50 46

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 9 27 39 17 8 0 1 25 36 201
2017 LC-01 12 28 48 9 4 0 0 13 39 56
2017 LC-02 11 24 38 15 10 0 1 26 35 86
2017 LC-03 4 25 29 35 8 0 0 42 29 45
2014 LC 14 30 37 13 4 0 2 18 44 248
2014 LC-01 11 29 38 9 7 0 6 17 43 77
2014 LC-02 14 26 41 18 1 0 0 19 39 106
2014 LC-03 16 36 26 11 10 0 0 22 52 46

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 17 32 30 15 5 0 0 20 50 203
2017 LC-01 29 32 25 11 2 0 2 13 62 56
2017 LC-02 13 37 30 14 6 0 0 21 50 87
2017 LC-03 12 20 39 24 6 0 0 30 31 46
2014 LC 28 32 27 8 5 0 0 14 60 249
2014 LC-01 29 28 34 7 2 0 0 10 57 77
2014 LC-02 26 34 24 10 6 0 0 16 60 107
2014 LC-03 24 41 23 6 6 0 0 12 65 46

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 7 19 33 26 13 0 2 39 27 203
2017 LC-01 8 34 28 20 10 0 0 30 41 55
2017 LC-02 6 14 35 25 14 0 5 41 22 88
2017 LC-03 3 11 37 32 16 0 0 48 14 46
2014 LC 6 11 34 33 12 0 3 47 18 248
2014 LC-01 6 16 40 25 8 0 5 35 23 76
2014 LC-02 5 10 28 40 15 0 2 56 15 107
2014 LC-03 8 8 42 34 8 0 0 42 16 46

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 15 26 33 16 9 0 1 25 41 203
2017 LC-01 19 28 36 11 5 0 0 17 47 55
2017 LC-02 14 28 27 16 13 0 2 30 43 88
2017 LC-03 10 20 39 23 7 0 0 31 30 46
2014 LC 25 27 31 9 7 1 0 16 52 249
2014 LC-01 29 30 26 6 7 2 0 14 60 77
2014 LC-02 25 22 35 13 5 0 0 17 47 107
2014 LC-03 19 33 31 7 10 0 0 16 52 46
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 66 21 4 5 1 0 2 89 7 204
2017 LC-01 55 21 8 8 2 0 7 82 10 56
2017 LC-02 68 21 3 6 2 0 0 88 8 88
2017 LC-03 79 17 0 2 0 0 2 98 2 46
2014 LC 76 14 2 4 2 0 2 91 6 249
2014 LC-01 70 22 2 5 1 0 0 92 6 77
2014 LC-02 78 11 2 4 4 0 2 90 8 107
2014 LC-03 87 5 2 6 0 0 0 92 6 46

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 41 40 7 5 3 1 2 84 8 204
2017 LC-01 21 54 17 6 0 0 2 77 6 56
2017 LC-02 44 35 5 6 6 1 4 83 12 88
2017 LC-03 60 34 1 0 2 2 0 96 3 46
2014 LC 43 38 10 3 2 2 0 84 5 249
2014 LC-01 34 39 17 6 1 1 1 75 7 77
2014 LC-02 48 37 8 2 4 2 0 86 6 107
2014 LC-03 53 39 2 0 0 5 0 98 0 46

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 64 25 4 5 2 0 1 89 7 204
2017 LC-01 56 31 5 8 0 0 0 87 8 56
2017 LC-02 61 24 6 3 5 0 1 86 8 88
2017 LC-03 81 15 0 5 0 0 0 95 5 46
2014 LC 60 31 3 4 2 0 1 92 6 249
2014 LC-01 52 40 2 4 2 0 0 92 6 77
2014 LC-02 64 24 3 5 3 0 1 89 8 107
2014 LC-03 70 30 0 0 0 0 0 100 0 46

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 50 39 4 4 2 0 0 89 7 204
2017 LC-01 38 49 3 7 3 0 0 87 10 56
2017 LC-02 52 36 5 5 2 0 0 88 7 88
2017 LC-03 61 35 2 0 2 0 0 95 2 46
2014 LC 54 35 6 4 0 0 1 89 4 249
2014 LC-01 44 42 11 4 0 0 0 86 4 77
2014 LC-02 60 30 5 4 0 0 1 91 4 107
2014 LC-03 61 30 4 3 0 0 2 93 3 46

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 62 22 6 5 5 1 0 84 10 203
2017 LC-01 46 32 13 7 2 0 0 78 8 56
2017 LC-02 58 22 4 6 9 1 0 80 15 87
2017 LC-03 83 12 0 0 2 0 2 97 3 46
2014 LC 63 21 6 5 2 1 1 86 8 249
2014 LC-01 49 30 16 1 1 2 0 81 2 77
2014 LC-02 67 18 2 8 4 0 1 86 12 107
2014 LC-03 79 14 0 5 0 0 2 95 5 46

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 28 38 13 13 6 2 2 68 19 202
2017 LC-01 26 33 17 16 7 0 2 60 23 56
2017 LC-02 21 43 10 13 7 3 2 68 21 86
2017 LC-03 39 36 15 9 2 0 0 75 11 46
2014 LC 21 43 17 10 4 4 1 67 15 249
2014 LC-01 17 43 20 12 5 3 0 62 18 77
2014 LC-02 22 45 13 8 4 7 1 74 13 107
2014 LC-03 31 36 20 11 2 0 0 67 13 46

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 55 37 3 3 2 0 0 92 5 202
2017 LC-01 37 55 7 2 0 0 0 92 2 56
2017 LC-02 59 29 2 6 4 0 0 88 9 87
2017 LC-03 65 33 0 2 0 0 0 98 2 46
2014 LC 50 43 4 2 1 0 0 93 3 249
2014 LC-01 45 49 3 2 0 0 0 94 2 77
2014 LC-02 50 39 6 2 3 0 0 89 5 107
2014 LC-03 55 45 0 0 0 0 0 100 0 46
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 44 42 7 4 3 0 0 85 8 202
2017 LC-01 46 37 8 7 2 0 0 83 9 56
2017 LC-02 42 43 6 1 7 0 0 86 8 86
2017 LC-03 46 42 6 6 0 0 0 88 6 46
2014 LC 38 43 5 9 4 0 0 81 13 249
2014 LC-01 30 44 7 17 2 0 0 74 19 77
2014 LC-02 48 37 4 4 6 1 0 86 10 107
2014 LC-03 33 57 4 6 0 0 0 89 6 46

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 64 23 6 4 2 1 0 88 6 202
2017 LC-01 63 27 7 3 0 0 0 90 3 56
2017 LC-02 62 21 6 4 4 2 0 85 8 86
2017 LC-03 68 22 4 4 2 0 0 90 6 46
2014 LC 59 23 10 5 1 2 0 84 6 249
2014 LC-01 55 22 12 8 0 2 0 79 9 77
2014 LC-02 62 24 7 3 2 2 0 88 5 107
2014 LC-03 61 29 8 2 0 0 0 90 2 46

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 59 27 5 5 2 1 0 88 7 202
2017 LC-01 58 32 5 3 0 2 0 91 3 56
2017 LC-02 59 25 4 7 4 0 1 85 11 86
2017 LC-03 64 25 6 4 0 1 0 90 4 46
2014 LC 53 30 8 7 2 0 0 84 9 248
2014 LC-01 42 38 8 12 0 0 0 80 12 77
2014 LC-02 65 24 4 2 5 1 0 89 7 107
2014 LC-03 55 34 7 5 0 0 0 89 5 45

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 87 8 1 2 0 0 2 97 2 201
2017 LC-01 84 8 2 2 0 0 5 96 2 56
2017 LC-02 83 12 1 2 1 0 0 95 4 85
2017 LC-03 94 2 0 2 0 0 2 98 2 46
2014 LC 83 12 1 1 2 0 1 96 3 249
2014 LC-01 81 14 2 2 0 0 0 95 2 77
2014 LC-02 83 12 0 0 3 0 2 97 3 107
2014 LC-03 89 9 0 2 0 0 0 98 2 46

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 42 27 6 8 1 6 9 82 11 204
2017 LC-01 56 21 5 11 2 0 5 81 13 56
2017 LC-02 35 32 7 9 2 8 7 79 13 88
2017 LC-03 45 20 7 2 0 10 16 88 3 46
2014 LC 44 22 9 4 4 3 15 79 9 249
2014 LC-01 48 27 6 4 1 1 13 87 6 77
2014 LC-02 43 18 13 6 4 3 13 74 11 107
2014 LC-03 42 17 6 2 5 4 25 83 9 46

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 63 27 4 5 1 0 0 90 6 204
2017 LC-01 65 32 0 3 0 0 0 97 3 56
2017 LC-02 60 25 3 7 3 0 1 86 11 88
2017 LC-03 64 23 9 4 0 0 0 87 4 46

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 64 23 6 3 3 1 0 88 6 204
2017 LC-01 61 30 8 0 0 0 0 92 0 56
2017 LC-02 63 19 6 2 6 3 1 86 9 88
2017 LC-03 72 19 4 4 2 0 0 90 6 46

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 63 23 5 7 1 1 0 87 8 204
2017 LC-01 63 23 7 7 0 0 0 86 7 56
2017 LC-02 60 23 7 7 2 1 0 84 9 88
2017 LC-03 67 26 2 4 0 0 0 94 4 46
2014 LC 53 28 10 6 2 0 0 82 9 249
2014 LC-01 45 34 10 10 1 0 0 79 12 77
2014 LC-02 58 28 7 3 4 0 0 86 8 107
2014 LC-03 65 22 8 2 0 0 2 89 2 46
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 35 35 10 11 3 3 3 75 15 187
2017 LC-01 22 38 19 12 3 2 4 63 17 54
2017 LC-02 35 39 7 10 1 3 5 80 13 77
2017 LC-03 47 32 6 8 2 4 0 83 11 44
2014 LC 27 40 13 10 7 2 1 69 18 218
2014 LC-01 23 41 14 11 8 1 2 66 19 74
2014 LC-02 31 39 11 9 7 4 0 72 17 89
2014 LC-03 31 46 10 8 5 0 0 77 14 42

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 44 36 12 4 4 0 0 80 8 204
2017 LC-01 33 37 25 2 2 2 0 71 3 56
2017 LC-02 43 37 7 5 7 0 0 80 13 88
2017 LC-03 54 40 4 2 0 0 0 94 2 46
2014 LC 40 39 9 8 2 2 0 80 10 249
2014 LC-01 31 39 14 14 1 1 0 71 15 77
2014 LC-02 41 38 10 3 4 4 0 83 7 107
2014 LC-03 56 38 0 4 2 0 0 94 6 46

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 38 35 13 9 6 0 0 72 14 204
2017 LC-01 25 34 27 10 3 0 0 59 13 56
2017 LC-02 32 41 10 9 8 0 0 73 17 88
2017 LC-03 59 30 2 7 1 0 0 90 8 46
2014 LC 27 33 11 21 8 0 0 60 29 249
2014 LC-01 21 28 13 27 11 0 0 49 38 77
2014 LC-02 29 34 8 20 9 0 0 63 29 107
2014 LC-03 29 44 14 11 2 0 0 73 13 46

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 22 39 20 12 6 1 0 61 18 204
2017 LC-01 12 34 29 19 5 2 0 47 24 56
2017 LC-02 23 38 21 8 8 1 0 62 16 88
2017 LC-03 38 40 8 13 1 0 0 78 14 46
2014 LC 16 34 16 21 12 1 0 50 33 249
2014 LC-01 19 25 19 26 12 0 0 44 37 77
2014 LC-02 13 37 13 20 15 1 0 51 36 107
2014 LC-03 19 44 18 14 6 0 0 62 20 46

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 37 33 17 7 7 1 0 70 13 203
2017 LC-01 18 38 32 7 5 0 0 56 12 56
2017 LC-02 36 34 13 8 8 1 0 71 16 87
2017 LC-03 61 25 6 7 1 0 0 86 8 46
2014 LC 28 28 16 18 8 2 0 57 27 249
2014 LC-01 19 22 23 22 9 4 0 43 33 77
2014 LC-02 33 27 10 18 9 3 0 61 28 107
2014 LC-03 32 38 16 12 2 0 0 70 14 46

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 24 36 16 16 8 1 0 60 24 200
2017 LC-01 13 33 22 23 8 0 0 47 32 55
2017 LC-02 24 36 18 11 9 1 0 60 21 86
2017 LC-03 38 39 8 13 1 0 0 78 15 46
2014 LC 17 29 15 25 14 0 0 46 38 249
2014 LC-01 15 25 18 26 15 0 0 40 42 77
2014 LC-02 16 26 17 25 16 0 0 42 41 107
2014 LC-03 27 38 9 20 6 0 0 65 27 46
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 29 46 13 8 4 0 0 76 12 202
2017 LC-01 18 51 17 10 5 0 0 68 15 56
2017 LC-02 28 49 10 7 6 0 0 77 13 87
2017 LC-03 46 36 12 6 0 0 0 81 6 46
2014 LC 21 37 15 17 11 0 0 58 27 249
2014 LC-01 16 30 18 25 12 0 0 46 37 77
2014 LC-02 17 41 15 14 13 1 0 59 26 107
2014 LC-03 41 35 10 9 5 0 0 76 14 46

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 65 32 3 0 0 0 0 97 0 203
2017 LC-01 49 45 4 0 0 0 2 96 0 56
2017 LC-02 70 28 1 1 0 0 0 98 1 87
2017 LC-03 75 21 4 0 0 0 0 96 0 46
2014 LC 61 32 4 3 0 1 0 94 3 249
2014 LC-01 51 43 5 1 0 0 0 94 1 77
2014 LC-02 66 26 3 3 0 1 0 93 3 107
2014 LC-03 68 25 4 3 0 0 0 93 3 46

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 63 28 4 2 1 1 0 93 3 203
2017 LC-01 51 36 11 2 0 0 0 88 2 56
2017 LC-02 58 33 1 5 1 2 0 93 6 88
2017 LC-03 85 11 4 0 0 0 0 96 0 45
2014 LC 64 27 4 3 2 0 0 91 5 249
2014 LC-01 57 32 5 4 1 0 0 90 5 77
2014 LC-02 66 24 4 3 3 1 0 90 6 107
2014 LC-03 73 22 5 0 0 0 0 95 0 46

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 54 32 10 2 2 1 0 86 4 204
2017 LC-01 44 39 14 2 2 0 0 83 3 56
2017 LC-02 48 34 12 2 4 1 0 82 6 88
2017 LC-03 79 16 2 2 0 0 0 95 2 46
2014 LC 54 32 8 4 0 1 0 87 5 248
2014 LC-01 50 37 10 3 0 0 0 87 3 77
2014 LC-02 55 32 8 2 1 0 1 89 3 106
2014 LC-03 59 25 4 10 0 2 0 86 10 46

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 24 23 21 12 7 4 9 53 22 204
2017 LC-01 8 25 33 15 5 4 10 38 23 56
2017 LC-02 23 26 17 12 11 6 5 55 26 88
2017 LC-03 45 15 16 9 4 2 10 68 14 46
2014 LC 28 19 19 13 9 5 9 54 25 249
2014 LC-01 18 19 19 19 6 7 13 46 31 77
2014 LC-02 26 20 19 13 13 4 6 51 28 107
2014 LC-03 52 16 20 2 2 0 8 74 5 46

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 63 25 5 4 2 0 2 90 6 204
2017 LC-01 44 37 7 5 2 0 5 86 7 56
2017 LC-02 62 24 5 6 3 0 0 86 9 88
2017 LC-03 92 6 0 0 0 0 2 100 0 46
2014 LC 59 26 6 5 3 0 1 86 8 249
2014 LC-01 53 32 6 8 1 0 0 85 9 77
2014 LC-02 60 23 7 4 5 0 2 85 9 107
2014 LC-03 73 21 2 2 2 0 0 94 4 46

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 72 23 2 0 0 0 2 97 0 204
2017 LC-01 59 34 2 0 0 0 5 98 0 56
2017 LC-02 75 21 3 0 1 0 0 96 1 88
2017 LC-03 84 14 0 0 0 0 2 100 0 46
2014 LC 70 26 2 1 1 0 0 96 3 249
2014 LC-01 56 40 1 0 2 0 0 96 2 77
2014 LC-02 77 19 1 2 1 0 0 96 3 107
2014 LC-03 78 21 0 2 0 0 0 98 2 46

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 36 44 10 6 5 0 0 79 11 204
2017 LC-01 23 55 13 5 5 0 0 77 10 56
2017 LC-02 38 41 7 5 8 0 0 80 14 88
2017 LC-03 50 33 9 8 0 0 0 83 8 46
2014 LC 24 42 8 15 10 1 0 67 25 249
2014 LC-01 17 52 8 14 7 1 0 70 22 77
2014 LC-02 24 36 6 19 16 0 0 60 34 107
2014 LC-03 39 44 11 6 0 0 0 83 6 46

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 28 29 14 11 14 1 4 60 26 204
2017 LC-01 13 31 18 18 17 0 3 45 36 56
2017 LC-02 26 31 12 8 18 1 3 60 28 88
2017 LC-03 48 22 13 6 5 1 6 75 11 46
2014 LC 19 32 10 17 18 1 4 53 37 249
2014 LC-01 14 27 7 27 18 4 4 45 48 77
2014 LC-02 18 35 9 12 24 0 1 54 37 107
2014 LC-03 31 35 12 11 0 0 10 74 12 46

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 36 40 15 3 4 2 0 78 7 203
2017 LC-01 19 47 23 5 2 5 0 69 7 56
2017 LC-02 36 39 13 2 7 2 0 77 10 87
2017 LC-03 55 35 8 2 0 0 0 90 2 46

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 50 34 11 2 1 1 0 86 3 204
2017 LC-01 34 41 20 3 0 2 0 76 3 56
2017 LC-02 52 32 8 2 3 1 0 86 6 88
2017 LC-03 64 32 2 0 0 0 1 98 0 46
2014 LC 51 35 7 4 1 2 0 88 5 249
2014 LC-01 49 42 8 0 1 0 0 91 1 77
2014 LC-02 49 32 5 8 2 4 0 84 10 107
2014 LC-03 66 28 6 0 0 0 0 94 0 46

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 44 42 9 2 1 1 0 87 4 203
2017 LC-01 29 49 19 2 0 2 0 79 2 56
2017 LC-02 43 44 5 3 3 1 0 88 7 87
2017 LC-03 67 27 6 0 0 0 0 94 0 46
2014 LC 52 34 7 4 2 2 0 87 6 249
2014 LC-01 51 36 6 4 2 1 0 88 6 77
2014 LC-02 49 32 9 5 2 3 0 84 7 107
2014 LC-03 69 28 4 0 0 0 0 96 0 46

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 56 32 7 2 4 0 0 88 6 204
2017 LC-01 38 49 10 3 0 0 0 87 3 56
2017 LC-02 53 33 6 0 8 0 0 86 8 88
2017 LC-03 82 11 2 2 1 0 0 94 4 46
2014 LC 48 30 8 9 5 0 0 78 14 247
2014 LC-01 37 33 10 13 6 0 0 70 19 77
2014 LC-02 50 28 9 8 6 0 0 77 13 106
2014 LC-03 68 30 0 2 0 0 0 98 2 45

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 48 31 12 4 5 0 0 80 8 203
2017 LC-01 24 44 24 7 2 0 0 68 8 56
2017 LC-02 52 28 9 2 8 1 0 80 11 87
2017 LC-03 72 20 4 2 1 0 0 92 4 46
2014 LC 30 36 14 14 5 1 0 67 19 249
2014 LC-01 20 38 19 17 5 1 0 58 22 77
2014 LC-02 29 38 12 13 7 1 0 68 20 107
2014 LC-03 43 37 9 11 0 0 0 80 11 46

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 44 37 9 5 5 0 0 81 10 203
2017 LC-01 23 50 17 8 2 0 0 73 10 56
2017 LC-02 47 33 6 5 8 0 0 81 13 87
2017 LC-03 66 26 4 2 1 0 0 92 4 46
2014 LC 29 37 13 16 4 0 0 66 20 249
2014 LC-01 19 39 23 16 2 1 0 58 19 77
2014 LC-02 30 38 8 15 9 0 0 68 24 107
2014 LC-03 44 34 9 14 0 0 0 78 14 46

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 43 24 15 8 5 2 2 71 14 204
2017 LC-01 28 28 21 13 3 3 3 60 17 56
2017 LC-02 45 26 11 5 9 1 2 74 15 88
2017 LC-03 62 14 15 4 1 4 0 79 6 46
2014 LC 30 31 15 12 6 3 3 65 18 249
2014 LC-01 17 35 18 17 5 6 4 57 23 77
2014 LC-02 37 25 16 11 7 2 2 64 19 107
2014 LC-03 43 38 11 4 2 0 2 82 7 46
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 LC 20 50 30 204
2017 LC-01 23 46 31 56
2017 LC-02 19 52 29 88
2017 LC-03 19 53 28 46
2014 LC 25 39 36 249
2014 LC-01 29 32 39 77
2014 LC-02 27 40 33 107
2014 LC-03 14 49 38 46

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 LC 29 42 19 8 0 2 40
2017 LC-01 22 54 25 0 0 0 13
2017 LC-02 24 42 15 14 0 6 16
2014 LC 25 38 19 11 9999 7 65
2014 LC-01 18 43 17 13 9999 8 23
2014 LC-02 23 44 22 8 9999 3 30
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LC 14 86 202
2017 LC-01 13 87 55
2017 LC-02 16 84 87
2014 LC 9 91 249
2014 LC-02 14 86 107

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 LC 26 30
2017 LC-02 43 14
2014 LC 50 22
2014 LC-02 54 14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 LC 54 30
2017 LC-02 75 14
2014 LC 38 22
2014 LC-02 35 14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 LC 38 30
2014 LC 30 22
2014 LC-02 38 14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 LC 0 30
2017 LC-02 0 14
2014 LC 0 22
2014 LC-02 0 14

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 LC 0 30
2017 LC-02 0 14
2014 LC 0 22
2014 LC-02 0 14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 LC 50 30
2017 LC-02 56 14
2014 LC 40 22
2014 LC-02 41 14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 LC 37 30
2014 LC 26 22

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 LC 42 30
2017 LC-02 60 14
2014 LC 31 22
2014 LC-02 35 14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 LC 57 30
2017 LC-02 60 14
2014 LC 57 22
2014 LC-02 49 14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 LC 37 30
2017 LC-02 38 14
2014 LC 26 22

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 LC 57 30
2017 LC-02 50 14
2014 LC 37 22
2014 LC-02 43 14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 LC 29 30
2014 LC 50 22
2014 LC-02 64 14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 LC 0 30
2017 LC-02 0 14
2014 LC 0 22
2014 LC-02 0 14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 LC 48 30
2017 LC-02 60 14
2014 LC 27 22
2014 LC-02 35 14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 LC 22 30
2014 LC 27 22

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 LC 66 30
2017 LC-02 64 14
2014 LC 63 22
2014 LC-02 76 14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 LC 38 30
2017 LC-02 35 14
2014 LC 50 22
2014 LC-02 56 14

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 LC 21 30
2014 LC 25 22
2014 LC-02 31 14

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 LC-02 0 14
2014 LC 0 22
2014 LC-02 0 14

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 LC-02 0 14
2014 LC 0 22
2014 LC-02 0 14

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 LC 15 30

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 LC 21 30
2014 LC-02 0 14

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 LC 0 28
2017 LC-02 0 14
2014 LC 0 22
2014 LC-02 0 14

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 LC 25 28
2017 LC-02 42 14

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 LC 40 28
2017 LC-02 50 14
2014 LC 30 22
2014 LC-02 38 14

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 LC 23 28

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 LC 51 28
2017 LC-02 63 14
2014 LC 38 22
2014 LC-02 46 14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 LC 0 28
2017 LC-02 0 14
2014 LC 0 22
2014 LC-02 0 14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 LC 58 28
2017 LC-02 60 14
2014 LC 42 22
2014 LC-02 40 14

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 LC 22 28

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LC 93 7 30
2017 LC-02 92 8 14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 32 25 15 4 7 14 3 69 13 204
2017 LC-01 17 24 24 7 3 18 7 55 13 56
2017 LC-02 31 27 15 2 10 13 1 67 15 88
2017 LC-03 51 23 8 0 5 12 2 85 5 46
2014 LC 26 26 15 7 4 21 2 67 14 249
2014 LC-01 21 23 7 5 5 36 2 72 16 77
2014 LC-02 24 25 18 8 6 16 3 60 17 107
2014 LC-03 42 31 12 8 0 7 0 78 9 46

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 47 32 11 4 4 2 0 80 9 203
2017 LC-01 30 43 17 3 2 5 0 77 5 55
2017 LC-02 45 31 10 6 8 1 0 77 14 88
2017 LC-03 67 25 6 0 2 0 0 92 2 46
2014 LC 42 35 11 3 3 5 0 82 6 249
2014 LC-01 36 43 11 3 2 6 0 83 6 77
2014 LC-02 41 38 11 3 4 3 0 81 7 107
2014 LC-03 67 17 8 4 2 2 0 86 6 46
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 7 9 3 1 0 0 80 79 4 204
2017 LC-01 2 9 6 0 0 0 83 63 0 56
2017 LC-02 8 11 2 2 0 0 77 82 8 88
2017 LC-03 10 7 2 0 0 0 81 89 0 46
2014 LC 6 13 1 2 1 0 78 85 10 249
2014 LC-01 4 11 2 1 1 0 80 76 12 77
2014 LC-02 6 18 1 1 0 0 74 93 4 107
2014 LC-03 6 9 0 2 0 0 82 90 10 46

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 9 12 13 3 3 21 40 53 13 202
2017 LC-01 8 5 13 2 2 25 45 45 12 56
2017 LC-02 4 17 13 4 4 19 38 51 17 87
2017 LC-03 19 8 13 2 2 23 32 61 10 45
2014 LC 7 14 10 6 4 13 46 52 23 249
2014 LC-01 4 16 5 4 5 14 53 60 26 77
2014 LC-02 7 15 12 9 5 12 40 46 29 107
2014 LC-03 15 15 11 2 0 15 42 71 4 46

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 11 5 4 0 1 4 75 74 4 204
2017 LC-01 5 8 3 0 0 5 79 80 0 56
2017 LC-02 13 4 6 1 1 4 72 67 9 88
2017 LC-03 17 4 2 0 0 2 74 90 0 46
2014 LC 10 9 3 0 0 1 76 85 2 248
2014 LC-01 10 9 2 0 0 0 79 90 0 77
2014 LC-02 10 8 4 1 0 2 74 78 5 106
2014 LC-03 8 14 2 0 0 0 76 92 0 46

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 13 6 4 1 2 2 72 74 10 204
2017 LC-01 3 8 5 0 0 2 83 69 0 56
2017 LC-02 14 8 6 0 5 1 67 67 15 88
2017 LC-03 25 4 0 2 0 2 66 92 8 46
2014 LC 11 8 4 1 0 1 74 79 4 248
2014 LC-01 10 10 2 0 0 0 78 90 0 77
2014 LC-02 10 9 5 2 0 2 71 72 9 106
2014 LC-03 13 6 5 0 0 0 76 80 0 46
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LC 5 95 202
2017 LC-02 6 94 86
2014 LC 4 96 249
2014 LC-02 8 92 107
2014 LC-03 0 100 46

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 33 20 14 2 4 19 7 72 8 203
2017 LC-01 18 21 16 3 0 29 12 67 6 56
2017 LC-02 33 20 17 1 8 13 8 66 12 88
2017 LC-03 50 16 7 2 0 22 2 88 3 45
2014 LC 26 17 17 3 1 31 4 66 7 249
2014 LC-01 23 12 14 5 0 42 5 65 9 77
2014 LC-02 26 17 17 4 3 28 4 64 10 107
2014 LC-03 41 20 16 0 0 19 5 79 0 46

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 49 31 11 1 3 3 1 83 5 202
2017 LC-01 25 46 15 3 0 10 2 80 4 56
2017 LC-02 46 31 13 0 7 1 1 79 7 87
2017 LC-03 77 18 5 0 0 0 0 95 0 45
2014 LC 46 33 11 3 0 6 0 84 3 249
2014 LC-01 36 44 12 2 0 5 0 85 3 77
2014 LC-02 51 30 10 3 1 5 0 85 4 107
2014 LC-03 64 18 12 2 0 5 0 86 2 46
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 17 20 22 16 21 1 3 39 39 203
2017 LC-01 15 12 27 22 19 2 5 28 43 56
2017 LC-02 12 25 23 16 23 0 1 37 39 88
2017 LC-03 29 24 14 11 20 0 1 54 32 46

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 6 20 31 25 17 0 0 27 42 204
2017 LC-01 5 24 33 24 14 0 0 29 38 56
2017 LC-02 10 16 31 27 16 0 1 26 43 88
2017 LC-03 4 26 32 21 18 0 0 30 39 46

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 12 21 34 18 14 0 0 34 33 204
2017 LC-01 13 13 36 26 12 0 0 26 38 56
2017 LC-02 10 24 35 14 16 0 1 34 30 88
2017 LC-03 17 30 27 15 10 2 0 48 25 46

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 7 25 30 26 12 0 0 32 38 203
2017 LC-01 3 23 28 37 8 0 0 27 45 56
2017 LC-02 11 24 26 21 16 0 1 36 37 87
2017 LC-03 4 32 35 18 11 0 0 36 29 46

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 13 26 28 20 13 0 1 40 33 204
2017 LC-01 16 31 28 13 10 0 2 48 24 56
2017 LC-02 14 27 27 15 16 0 1 41 31 88
2017 LC-03 11 20 30 29 10 0 0 32 39 46

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 12 27 33 18 10 0 0 39 28 204
2017 LC-01 11 30 39 12 8 0 0 41 20 56
2017 LC-02 15 28 29 17 10 0 0 44 28 88
2017 LC-03 12 23 33 23 10 0 0 35 32 46

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 29 34 20 13 4 0 0 63 17 203
2017 LC-01 21 41 23 15 0 0 0 62 15 56
2017 LC-02 27 31 21 13 8 0 0 58 21 87
2017 LC-03 45 30 14 9 1 0 0 75 10 46

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 20 27 31 15 6 0 0 48 21 204
2017 LC-01 16 24 38 19 3 0 0 39 23 56
2017 LC-02 18 28 31 17 7 0 0 46 23 88
2017 LC-03 32 27 26 11 1 2 0 61 13 46

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 29 41 19 6 5 0 0 70 11 204
2017 LC-01 17 44 29 7 3 0 0 61 10 56
2017 LC-02 30 41 14 7 8 0 0 71 15 88
2017 LC-03 49 31 16 2 1 0 0 80 4 46

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 21 27 26 17 8 0 0 48 26 203
2017 LC-01 17 22 32 17 12 0 0 40 28 56
2017 LC-02 21 29 25 18 6 0 1 51 24 88
2017 LC-03 23 29 26 16 6 0 0 52 22 46

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 71 21 5 0 1 0 1 93 2 204
2017 LC-01 71 23 5 0 0 0 2 95 0 56
2017 LC-02 69 23 6 0 3 0 0 91 3 88
2017 LC-03 80 14 2 0 0 2 1 97 0 46

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 78 11 5 2 3 0 1 90 5 204
2017 LC-01 76 12 8 3 0 0 2 89 3 56
2017 LC-02 78 12 1 2 5 0 2 92 7 88
2017 LC-03 86 7 5 2 0 0 0 93 2 46

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 55 29 9 4 2 0 1 85 6 203
2017 LC-01 50 40 8 2 0 0 0 90 2 56
2017 LC-02 54 29 7 5 4 0 2 84 9 87
2017 LC-03 63 18 14 5 0 0 0 82 5 46

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 65 21 8 4 2 0 0 86 6 204
2017 LC-01 58 33 7 3 0 0 0 90 3 56
2017 LC-02 70 12 7 8 4 0 0 82 12 88
2017 LC-03 68 22 10 0 0 0 0 90 0 46

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 32 34 22 7 2 0 2 68 9 202
2017 LC-01 36 28 21 8 5 0 2 65 14 55
2017 LC-02 33 35 19 7 1 0 4 72 8 87
2017 LC-03 30 38 30 2 0 0 0 68 2 46

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 57 26 14 2 0 0 0 84 3 202
2017 LC-01 53 26 18 0 2 0 2 80 2 55
2017 LC-02 53 28 16 3 0 0 0 82 3 87
2017 LC-03 66 24 6 2 0 1 0 91 2 46

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 87 8 1 2 0 0 2 97 2 204
2017 LC-01 83 12 2 0 0 0 3 98 0 56
2017 LC-02 88 4 1 5 0 0 2 94 5 88
2017 LC-03 94 6 0 0 0 0 0 100 0 46

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 60 29 9 1 0 0 1 89 2 202
2017 LC-01 58 30 7 5 0 0 0 88 5 55
2017 LC-02 63 28 6 0 1 0 3 93 1 87
2017 LC-03 63 24 12 0 0 0 0 88 0 46

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 5 16 48 24 7 0 0 21 32 204
2017 LC-01 3 18 53 22 3 0 0 21 26 56
2017 LC-02 6 13 45 29 7 0 0 19 36 88
2017 LC-03 6 20 50 17 8 0 0 25 25 46

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 7 22 48 20 3 0 0 24 28 203
2017 LC-01 5 28 43 21 3 0 0 24 33 56
2017 LC-02 8 20 53 15 3 0 0 18 28 88
2017 LC-03 8 13 43 31 5 0 0 36 21 45

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 51 37 6 3 2 0 0 88 6 204
2017 LC-01 39 47 10 3 0 0 0 86 3 56
2017 LC-02 48 40 5 2 5 0 0 88 7 88
2017 LC-03 73 22 3 2 0 0 0 94 2 46

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 30 46 9 10 5 0 0 76 15 204
2017 LC-01 18 51 14 15 2 0 0 69 17 56
2017 LC-02 25 48 8 10 9 0 0 73 19 88
2017 LC-03 52 37 5 2 4 0 0 89 6 46
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LC 6 94 202
2017 LC-02 10 90 87
2014 LC 8 92 249
2014 LC-01 8 92 77
2014 LC-02 9 91 107

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 LC 74 26 13
2014 LC 90 10 20

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 63 19 8 0 0 0 11 92 0 10
2014 LC 73 27 0 0 0 0 0 100 0 18
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 14 16 28 19 19 3 1 15 85 204
2017 LC-01 13 12 37 20 17 0 2 13 87 56
2017 LC-02 15 13 26 21 22 3 0 15 85 88
2017 LC-03 18 26 22 16 16 2 0 18 82 46

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 LC 13 168
2017 LC-01 7 48
2017 LC-02 17 73
2017 LC-03 8 38

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 LC 46 168
2017 LC-01 44 48
2017 LC-02 47 73
2017 LC-03 46 38

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 LC 23 168
2017 LC-01 32 48
2017 LC-02 19 73
2017 LC-03 22 38

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 LC 40 168
2017 LC-01 30 48
2017 LC-02 53 73
2017 LC-03 31 38

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 LC 2 168
2017 LC-01 4 48
2017 LC-02 1 73
2017 LC-03 3 38

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 LC 58 168
2017 LC-01 61 48
2017 LC-02 52 73
2017 LC-03 59 38

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 LC 6 43 17 16 8 11 166
2017 LC-01 6 46 11 16 6 14 47
2017 LC-02 7 36 17 23 7 11 73
2017 LC-03 0 58 25 3 5 9 36

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 13 14 10 22 35 1 7 29 61 170
2017 LC-01 11 8 6 28 39 0 8 20 73 49
2017 LC-02 10 11 11 19 45 0 4 22 66 73
2017 LC-03 16 28 13 23 9 3 8 49 36 38

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 LC 2 5 5 15 59 1 13 8 86 169
2017 LC-01 0 0 0 19 57 2 21 0 100 49
2017 LC-02 0 5 6 13 70 1 5 6 88 73
2017 LC-03 5 10 8 16 46 0 15 18 73 37
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