2017 Public Service Employee Survey Results for the Public Service by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 43 4 9 3 0 0 85 11 44619
2017 3 to 10 years in current department or agency 30 48 5 12 5 0 0 77 17 63697
2017 11 to 20 years in current department or agency 27 49 6 13 6 0 0 76 18 42416
2017 More than 20 years in current department or agency 30 48 5 11 5 0 0 79 16 20178
2014 Less than 3 years in current department or agency 39 44 5 9 3 0 0 83 12 32208
2014 3 to 10 years in current department or agency 31 47 6 12 5 0 0 78 17 80446
2014 11 to 20 years in current department or agency 29 48 6 13 5 0 0 77 18 40964
2014 More than 20 years in current department or agency 31 47 5 11 5 0 0 78 17 24633

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 77 17 3 2 1 0 1 95 3 44552
2017 3 to 10 years in current department or agency 67 23 4 3 1 1 1 92 4 63581
2017 11 to 20 years in current department or agency 64 24 5 3 1 1 1 90 5 42292
2017 More than 20 years in current department or agency 63 26 5 3 1 1 1 90 4 20118
2014 Less than 3 years in current department or agency 75 18 3 2 1 0 1 94 3 32211
2014 3 to 10 years in current department or agency 68 23 4 3 1 0 1 91 4 80425
2014 11 to 20 years in current department or agency 65 24 5 3 1 1 1 90 5 40950
2014 More than 20 years in current department or agency 63 25 5 3 2 1 1 90 5 24635

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 72 16 4 5 2 0 1 89 7 44576
2017 3 to 10 years in current department or agency 65 20 5 6 3 0 1 86 9 63679
2017 11 to 20 years in current department or agency 62 21 6 6 3 0 1 84 10 42373
2017 More than 20 years in current department or agency 62 21 6 6 3 0 1 85 9 20164
2014 Less than 3 years in current department or agency 70 17 5 5 2 0 1 89 7 32201
2014 3 to 10 years in current department or agency 63 20 5 6 3 0 1 85 10 80399
2014 11 to 20 years in current department or agency 61 21 6 6 3 0 2 84 10 40936
2014 More than 20 years in current department or agency 62 22 6 6 3 0 2 85 9 24630

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 34 6 8 4 0 0 82 12 44580
2017 3 to 10 years in current department or agency 37 36 8 12 7 0 0 73 19 63644
2017 11 to 20 years in current department or agency 35 36 8 12 8 0 0 71 21 42374
2017 More than 20 years in current department or agency 37 36 7 11 8 0 0 74 19 20147
2014 Less than 3 years in current department or agency 47 33 7 9 4 0 0 80 13 32196
2014 3 to 10 years in current department or agency 38 35 8 11 7 0 0 74 18 80392
2014 11 to 20 years in current department or agency 37 36 7 12 8 0 0 73 19 40926
2014 More than 20 years in current department or agency 39 36 7 10 7 0 0 75 18 24625

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 39 10 12 6 0 0 72 18 44598
2017 3 to 10 years in current department or agency 24 39 12 15 9 0 0 63 25 63683
2017 11 to 20 years in current department or agency 22 40 12 16 9 0 0 63 25 42376
2017 More than 20 years in current department or agency 26 41 11 13 8 0 1 67 21 20148
2014 Less than 3 years in current department or agency 30 39 11 13 6 0 1 69 20 32200
2014 3 to 10 years in current department or agency 23 39 13 17 9 0 0 62 26 80419
2014 11 to 20 years in current department or agency 22 40 13 16 10 0 0 62 26 40938
2014 More than 20 years in current department or agency 25 40 12 14 9 0 1 65 23 24627

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 37 11 7 3 0 0 79 10 44555
2017 3 to 10 years in current department or agency 40 39 11 6 4 0 0 79 10 63632
2017 11 to 20 years in current department or agency 41 40 10 6 3 0 0 81 9 42361
2017 More than 20 years in current department or agency 46 37 9 5 3 0 0 84 7 20153
2014 Less than 3 years in current department or agency 40 38 11 7 4 0 0 78 11 32211
2014 3 to 10 years in current department or agency 37 39 12 7 4 0 0 76 12 80447
2014 11 to 20 years in current department or agency 39 40 11 6 3 0 0 79 10 40958
2014 More than 20 years in current department or agency 44 38 10 5 3 0 0 82 7 24646

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 36 8 6 3 0 0 83 9 44528
2017 3 to 10 years in current department or agency 46 37 7 6 3 0 0 83 9 63584
2017 11 to 20 years in current department or agency 47 38 7 5 3 0 0 85 8 42328
2017 More than 20 years in current department or agency 51 36 6 4 2 0 0 87 7 20137
2014 Less than 3 years in current department or agency 45 37 8 7 3 0 0 82 10 32198
2014 3 to 10 years in current department or agency 43 38 9 7 4 0 0 81 10 80405
2014 11 to 20 years in current department or agency 45 39 7 5 3 0 0 84 9 40940
2014 More than 20 years in current department or agency 49 37 7 4 3 0 0 86 7 24626

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 33 7 5 2 0 0 86 7 44469
2017 3 to 10 years in current department or agency 41 38 8 8 4 0 0 80 12 63482
2017 11 to 20 years in current department or agency 40 39 8 8 4 0 0 79 12 42271
2017 More than 20 years in current department or agency 44 39 7 7 3 0 0 83 10 20109
2014 Less than 3 years in current department or agency 48 35 8 6 2 0 0 84 8 32189
2014 3 to 10 years in current department or agency 40 39 9 8 3 0 0 79 12 80365
2014 11 to 20 years in current department or agency 40 39 9 8 4 0 0 79 12 40936
2014 More than 20 years in current department or agency 43 39 8 7 3 0 0 82 10 24627

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 30 9 6 3 1 1 82 9 44532
2017 3 to 10 years in current department or agency 39 34 11 10 7 0 0 73 17 63585
2017 11 to 20 years in current department or agency 35 34 11 10 8 0 0 70 18 42343
2017 More than 20 years in current department or agency 38 35 11 8 7 0 1 73 15 20139
2014 Less than 3 years in current department or agency 45 31 11 7 4 1 1 78 11 32197
2014 3 to 10 years in current department or agency 36 34 13 10 7 0 1 70 17 80408
2014 11 to 20 years in current department or agency 33 35 13 11 8 0 1 68 19 40934
2014 More than 20 years in current department or agency 33 35 13 10 7 0 1 69 17 24623

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 20 12 8 7 4 14 67 18 44529
2017 3 to 10 years in current department or agency 32 24 11 11 12 2 9 63 25 63572
2017 11 to 20 years in current department or agency 29 25 11 11 13 1 10 60 28 42343
2017 More than 20 years in current department or agency 29 24 11 10 13 1 11 60 27 20127
2014 Less than 3 years in current department or agency 33 21 12 8 8 4 14 65 20 32206
2014 3 to 10 years in current department or agency 30 24 11 11 13 1 9 61 27 80415
2014 11 to 20 years in current department or agency 28 25 11 12 14 1 9 59 29 40951
2014 More than 20 years in current department or agency 28 25 10 11 14 1 11 60 28 24635

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 42 10 6 3 0 0 81 10 44582
2017 3 to 10 years in current department or agency 31 44 11 8 6 0 0 75 14 63646
2017 11 to 20 years in current department or agency 30 44 11 8 6 0 0 75 14 42383
2017 More than 20 years in current department or agency 35 43 10 7 5 0 0 79 12 20165
2014 Less than 3 years in current department or agency 35 43 11 7 4 0 0 78 11 32213
2014 3 to 10 years in current department or agency 28 44 13 9 6 0 0 72 15 80452
2014 11 to 20 years in current department or agency 29 45 12 9 6 0 0 73 15 40960
2014 More than 20 years in current department or agency 32 45 11 7 5 0 0 77 12 24639

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 37 14 9 5 1 0 72 14 44568
2017 3 to 10 years in current department or agency 22 35 16 15 12 0 0 57 27 63630
2017 11 to 20 years in current department or agency 20 35 17 16 13 0 0 55 28 42373
2017 More than 20 years in current department or agency 22 36 17 14 11 0 0 58 25 20147
2014 Less than 3 years in current department or agency 31 37 16 10 6 1 0 68 16 32206
2014 3 to 10 years in current department or agency 20 34 17 16 12 0 0 54 28 80410
2014 11 to 20 years in current department or agency 18 35 17 16 13 0 0 53 29 40953
2014 More than 20 years in current department or agency 20 36 18 15 12 0 0 56 26 24642

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 41 11 8 3 0 0 77 12 44555
2017 3 to 10 years in current department or agency 27 42 13 11 6 0 0 70 17 63612
2017 11 to 20 years in current department or agency 26 43 13 12 6 0 0 69 18 42352
2017 More than 20 years in current department or agency 30 44 12 10 5 0 0 73 15 20148

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 37 8 4 2 0 0 86 7 44526
2017 3 to 10 years in current department or agency 38 41 11 6 4 0 0 79 11 63592
2017 11 to 20 years in current department or agency 37 40 11 6 4 0 0 78 11 42329
2017 More than 20 years in current department or agency 40 41 10 5 4 0 0 81 9 20130
2014 Less than 3 years in current department or agency 44 38 10 4 2 1 0 83 7 32196
2014 3 to 10 years in current department or agency 36 41 12 7 4 1 0 77 11 80415
2014 11 to 20 years in current department or agency 36 41 12 6 4 1 0 77 10 40949
2014 More than 20 years in current department or agency 39 40 11 5 3 1 0 80 9 24634

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 38 12 7 5 0 0 76 12 44529
2017 3 to 10 years in current department or agency 25 36 15 12 11 0 0 62 23 63582
2017 11 to 20 years in current department or agency 23 36 15 13 12 0 0 59 26 42334
2017 More than 20 years in current department or agency 26 37 14 12 11 0 0 63 23 20127

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 33 9 3 1 0 0 87 4 44489
2017 3 to 10 years in current department or agency 50 36 9 3 2 0 0 85 5 63510
2017 11 to 20 years in current department or agency 51 35 8 3 2 0 0 87 5 42280
2017 More than 20 years in current department or agency 57 32 6 3 2 0 0 89 4 20111
2014 Less than 3 years in current department or agency 62 27 7 2 1 0 0 89 3 32196
2014 3 to 10 years in current department or agency 57 30 9 3 2 0 0 87 4 80404
2014 11 to 20 years in current department or agency 59 29 8 3 2 0 0 88 4 40940
2014 More than 20 years in current department or agency 62 28 6 2 1 0 0 90 4 24607

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 34 38 13 9 5 1 1 73 14 44451
2017 3 to 10 years in current department or agency 26 39 13 13 9 0 0 65 22 63428
2017 11 to 20 years in current department or agency 25 40 13 13 9 0 0 65 22 42236
2017 More than 20 years in current department or agency 28 40 12 11 8 0 0 68 20 20095
2014 Less than 3 years in current department or agency 27 40 15 11 7 1 1 67 18 32211
2014 3 to 10 years in current department or agency 20 40 14 15 11 0 0 60 26 80436
2014 11 to 20 years in current department or agency 19 40 13 15 12 0 0 59 27 40961
2014 More than 20 years in current department or agency 22 41 12 14 11 0 0 63 24 24635

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 34 14 8 4 0 1 73 13 44464
2017 3 to 10 years in current department or agency 30 35 15 12 8 0 0 65 20 63465
2017 11 to 20 years in current department or agency 28 35 15 12 9 0 0 64 21 42249
2017 More than 20 years in current department or agency 31 36 15 10 8 0 0 67 19 20097
2014 Less than 3 years in current department or agency 34 35 15 9 6 0 1 70 15 32198
2014 3 to 10 years in current department or agency 26 36 16 13 9 0 0 62 22 80434
2014 11 to 20 years in current department or agency 25 36 16 13 10 0 0 61 23 40955
2014 More than 20 years in current department or agency 27 37 16 12 9 0 0 63 21 24643

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 37 11 7 3 0 0 79 10 44458
2017 3 to 10 years in current department or agency 28 38 15 12 7 0 0 66 19 63468
2017 11 to 20 years in current department or agency 26 38 16 12 8 0 0 64 21 42252
2017 More than 20 years in current department or agency 29 38 15 11 7 0 0 67 18 20097
2014 Less than 3 years in current department or agency 37 38 12 7 4 0 0 76 11 32193
2014 3 to 10 years in current department or agency 26 38 16 12 7 0 0 64 19 80419
2014 11 to 20 years in current department or agency 24 37 17 13 8 0 0 62 21 40949
2014 More than 20 years in current department or agency 26 38 16 12 8 0 0 64 20 24634

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 36 9 5 3 0 0 84 7 44432
2017 3 to 10 years in current department or agency 37 41 12 6 4 0 0 78 10 63393
2017 11 to 20 years in current department or agency 36 42 12 6 4 0 0 78 10 42230
2017 More than 20 years in current department or agency 42 40 10 5 3 0 0 82 9 20056
2014 Less than 3 years in current department or agency 46 36 9 5 3 0 0 83 8 32188
2014 3 to 10 years in current department or agency 37 41 12 6 4 0 0 78 10 80414
2014 11 to 20 years in current department or agency 38 41 12 6 4 0 0 78 10 40933
2014 More than 20 years in current department or agency 41 41 10 5 3 0 0 82 8 24611

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 33 12 5 2 0 1 81 7 44611
2017 3 to 10 years in current department or agency 35 36 16 7 4 0 1 72 11 63672
2017 11 to 20 years in current department or agency 32 36 18 8 5 0 2 68 13 42403
2017 More than 20 years in current department or agency 32 35 18 9 5 0 2 68 14 20160
2014 Less than 3 years in current department or agency 44 33 14 5 3 0 1 78 8 32216
2014 3 to 10 years in current department or agency 35 35 17 7 4 0 1 71 12 80444
2014 11 to 20 years in current department or agency 31 35 20 8 5 0 1 66 14 40960
2014 More than 20 years in current department or agency 30 34 20 9 6 0 1 65 16 24646

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 17 33 22 15 2 5 39 25 44417
2017 3 to 10 years in current department or agency 12 25 36 16 7 1 3 24 39 63399
2017 11 to 20 years in current department or agency 13 28 37 14 5 1 2 20 42 42208
2017 More than 20 years in current department or agency 12 28 37 14 6 0 2 20 42 20042
2014 Less than 3 years in current department or agency 8 20 34 21 12 2 3 35 29 32145
2014 3 to 10 years in current department or agency 12 28 36 16 6 1 2 23 41 80303
2014 11 to 20 years in current department or agency 13 31 36 13 5 1 2 18 45 40876
2014 More than 20 years in current department or agency 12 32 37 13 4 0 1 17 46 24588

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 13 23 24 24 5 6 53 21 44305
2017 3 to 10 years in current department or agency 13 21 29 20 12 2 3 34 36 63237
2017 11 to 20 years in current department or agency 14 22 31 19 9 2 3 30 38 42091
2017 More than 20 years in current department or agency 12 23 32 19 10 2 3 30 36 19998
2014 Less than 3 years in current department or agency 9 16 25 23 19 5 4 46 27 32111
2014 3 to 10 years in current department or agency 14 22 30 20 10 2 2 31 38 80257
2014 11 to 20 years in current department or agency 15 25 31 18 8 2 2 27 41 40834
2014 More than 20 years in current department or agency 14 26 32 17 7 2 2 25 42 24567

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 17 27 19 16 4 6 39 31 44350
2017 3 to 10 years in current department or agency 18 24 29 15 8 2 4 25 45 63332
2017 11 to 20 years in current department or agency 21 27 29 13 6 1 3 20 50 42185
2017 More than 20 years in current department or agency 20 27 29 13 6 1 4 20 49 20038
2014 Less than 3 years in current department or agency 13 20 27 18 13 4 5 35 36 32105
2014 3 to 10 years in current department or agency 21 26 28 14 7 1 3 22 49 80261
2014 11 to 20 years in current department or agency 23 28 27 13 5 1 3 19 53 40852
2014 More than 20 years in current department or agency 24 28 27 12 5 1 3 18 54 24571

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 9 23 28 26 2 6 59 16 44183
2017 3 to 10 years in current department or agency 9 16 32 26 12 1 4 40 26 63089
2017 11 to 20 years in current department or agency 10 19 35 23 9 1 3 33 30 42005
2017 More than 20 years in current department or agency 10 20 36 22 8 1 3 31 31 19961
2014 Less than 3 years in current department or agency 6 11 26 29 22 2 5 55 18 32034
2014 3 to 10 years in current department or agency 9 17 33 26 11 1 3 39 27 80073
2014 11 to 20 years in current department or agency 11 20 36 23 7 1 3 31 32 40764
2014 More than 20 years in current department or agency 11 22 36 21 7 1 2 29 34 24482

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 13 23 22 23 4 7 51 24 44301
2017 3 to 10 years in current department or agency 19 23 28 16 9 1 4 27 44 63349
2017 11 to 20 years in current department or agency 21 27 28 14 6 1 3 21 50 42154
2017 More than 20 years in current department or agency 21 27 29 13 6 1 3 21 49 20042
2014 Less than 3 years in current department or agency 11 16 25 20 18 3 6 43 30 32106
2014 3 to 10 years in current department or agency 21 25 28 15 8 1 3 24 48 80268
2014 11 to 20 years in current department or agency 24 29 27 12 5 1 2 18 54 40861
2014 More than 20 years in current department or agency 25 30 27 11 5 1 2 16 56 24568

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 14 21 20 22 7 7 49 26 44343
2017 3 to 10 years in current department or agency 13 19 27 21 13 2 5 36 35 63336
2017 11 to 20 years in current department or agency 13 20 28 22 11 2 4 35 35 42164
2017 More than 20 years in current department or agency 13 21 29 22 10 1 4 34 36 20040
2014 Less than 3 years in current department or agency 9 14 22 22 19 7 7 48 26 32095
2014 3 to 10 years in current department or agency 11 18 27 24 14 2 4 40 31 80212
2014 11 to 20 years in current department or agency 11 19 29 24 11 2 4 37 32 40845
2014 More than 20 years in current department or agency 12 20 29 23 10 1 4 36 34 24550

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 16 29 18 16 5 6 38 29 44378
2017 3 to 10 years in current department or agency 17 23 32 15 8 2 4 24 43 63349
2017 11 to 20 years in current department or agency 19 26 32 12 6 2 3 19 47 42190
2017 More than 20 years in current department or agency 19 27 32 12 6 2 3 18 48 20029
2014 Less than 3 years in current department or agency 12 18 29 18 14 4 5 35 33 32130
2014 3 to 10 years in current department or agency 18 24 31 14 7 2 3 23 44 80266
2014 11 to 20 years in current department or agency 21 26 31 13 5 2 3 19 49 40861
2014 More than 20 years in current department or agency 21 27 31 11 5 2 3 17 50 24553
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 72 13 5 3 2 1 4 89 6 44582
2017 3 to 10 years in current department or agency 68 16 6 4 3 0 3 88 7 63656
2017 11 to 20 years in current department or agency 66 17 6 4 3 0 4 87 7 42385
2017 More than 20 years in current department or agency 66 17 7 4 3 0 4 86 7 20152
2014 Less than 3 years in current department or agency 73 13 4 3 2 0 3 90 5 32220
2014 3 to 10 years in current department or agency 70 15 5 4 3 0 3 88 7 80448
2014 11 to 20 years in current department or agency 69 16 5 4 3 0 4 88 7 40962
2014 More than 20 years in current department or agency 68 16 5 3 2 0 4 88 6 24637

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 28 13 7 5 8 6 71 14 44579
2017 3 to 10 years in current department or agency 24 31 16 12 10 4 3 59 24 63636
2017 11 to 20 years in current department or agency 21 33 17 12 11 4 3 58 24 42367
2017 More than 20 years in current department or agency 24 35 16 11 9 3 3 62 21 20144
2014 Less than 3 years in current department or agency 36 28 13 7 5 7 5 72 13 32214
2014 3 to 10 years in current department or agency 27 31 16 11 9 3 3 62 22 80461
2014 11 to 20 years in current department or agency 26 33 16 11 9 3 2 62 21 40955
2014 More than 20 years in current department or agency 28 35 15 9 7 2 2 66 18 24638

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 27 8 7 4 1 0 81 11 44564
2017 3 to 10 years in current department or agency 38 31 10 11 9 1 0 70 20 63641
2017 11 to 20 years in current department or agency 37 32 10 11 9 1 0 69 20 42372
2017 More than 20 years in current department or agency 39 33 10 9 8 1 0 73 17 20136
2014 Less than 3 years in current department or agency 50 28 8 8 5 1 0 79 13 32208
2014 3 to 10 years in current department or agency 39 30 10 11 8 1 0 70 20 80449
2014 11 to 20 years in current department or agency 39 31 10 10 8 1 0 71 18 40953
2014 More than 20 years in current department or agency 42 32 9 9 7 1 0 75 16 24632

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 33 10 9 4 2 1 76 13 44546
2017 3 to 10 years in current department or agency 25 34 14 15 9 1 1 61 25 63614
2017 11 to 20 years in current department or agency 23 36 14 15 10 1 1 60 25 42348
2017 More than 20 years in current department or agency 24 38 14 14 9 1 1 63 23 20128
2014 Less than 3 years in current department or agency 36 37 10 10 4 3 1 75 14 32220
2014 3 to 10 years in current department or agency 24 38 13 15 7 1 1 63 23 80453
2014 11 to 20 years in current department or agency 22 39 13 15 8 1 1 63 23 40955
2014 More than 20 years in current department or agency 23 41 14 14 7 1 1 65 21 24643

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 26 12 8 5 15 2 71 15 44562
2017 3 to 10 years in current department or agency 22 28 15 14 13 7 1 54 29 63626
2017 11 to 20 years in current department or agency 20 28 16 15 14 6 1 52 31 42376
2017 More than 20 years in current department or agency 22 29 16 14 11 7 1 56 27 20146
2014 Less than 3 years in current department or agency 32 27 13 9 6 12 1 68 17 32218
2014 3 to 10 years in current department or agency 22 28 16 14 12 6 1 54 28 80437
2014 11 to 20 years in current department or agency 22 29 16 14 12 6 1 54 28 40948
2014 More than 20 years in current department or agency 24 30 16 13 10 6 2 58 25 24648

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 20 16 12 8 25 3 51 27 44551
2017 3 to 10 years in current department or agency 10 20 18 19 17 13 2 36 42 63623
2017 11 to 20 years in current department or agency 9 22 19 20 17 12 2 36 43 42362
2017 More than 20 years in current department or agency 10 25 19 18 14 11 2 40 37 20137
2014 Less than 3 years in current department or agency 16 20 17 14 9 21 3 47 30 32210
2014 3 to 10 years in current department or agency 10 20 19 20 18 11 2 35 43 80431
2014 11 to 20 years in current department or agency 9 23 19 19 17 10 2 37 41 40952
2014 More than 20 years in current department or agency 10 26 20 18 14 10 2 41 36 24640

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 32 6 5 2 0 0 86 8 44527
2017 3 to 10 years in current department or agency 38 40 9 8 5 0 0 78 13 63561
2017 11 to 20 years in current department or agency 35 41 10 9 5 0 0 76 14 42309
2017 More than 20 years in current department or agency 38 41 9 7 4 0 0 79 12 20094
2014 Less than 3 years in current department or agency 50 35 7 6 2 0 0 85 8 32194
2014 3 to 10 years in current department or agency 37 41 10 8 4 0 0 78 12 80413
2014 11 to 20 years in current department or agency 36 42 10 8 4 0 0 79 12 40949
2014 More than 20 years in current department or agency 38 43 9 7 3 0 0 81 10 24628
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 33 10 7 4 1 1 79 11 44584
2017 3 to 10 years in current department or agency 36 35 12 9 7 0 0 72 16 63681
2017 11 to 20 years in current department or agency 33 37 13 10 7 0 0 71 17 42404
2017 More than 20 years in current department or agency 33 37 13 9 7 0 0 71 16 20163
2014 Less than 3 years in current department or agency 44 33 11 7 4 1 1 78 11 32217
2014 3 to 10 years in current department or agency 35 36 12 10 6 0 0 71 16 80462
2014 11 to 20 years in current department or agency 33 37 13 9 7 0 0 71 16 40964
2014 More than 20 years in current department or agency 33 38 13 9 6 0 0 71 15 24650

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 27 8 4 3 2 1 84 7 44598
2017 3 to 10 years in current department or agency 42 31 12 7 5 2 1 75 13 63648
2017 11 to 20 years in current department or agency 39 32 13 7 6 2 1 73 14 42389
2017 More than 20 years in current department or agency 39 34 13 7 5 2 1 75 12 20158
2014 Less than 3 years in current department or agency 52 27 9 5 3 3 1 82 8 32216
2014 3 to 10 years in current department or agency 41 31 13 7 5 2 1 74 13 80451
2014 11 to 20 years in current department or agency 39 32 13 7 6 2 1 73 13 40964
2014 More than 20 years in current department or agency 39 34 13 7 5 2 1 74 12 24646

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 29 8 6 3 1 1 83 9 44559
2017 3 to 10 years in current department or agency 40 34 10 9 6 0 0 74 15 63633
2017 11 to 20 years in current department or agency 37 35 11 9 6 1 0 73 16 42384
2017 More than 20 years in current department or agency 37 36 11 9 6 1 0 74 15 20151
2014 Less than 3 years in current department or agency 50 30 9 6 3 1 0 81 10 32213
2014 3 to 10 years in current department or agency 39 34 11 9 6 0 0 73 16 80445
2014 11 to 20 years in current department or agency 37 36 11 10 6 1 0 73 16 40966
2014 More than 20 years in current department or agency 37 36 11 9 6 1 0 74 15 24639

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 82 10 3 1 1 0 2 94 3 44545
2017 3 to 10 years in current department or agency 77 13 4 2 2 0 2 93 4 63588
2017 11 to 20 years in current department or agency 76 13 4 2 2 0 3 92 4 42331
2017 More than 20 years in current department or agency 75 14 4 2 2 0 3 92 4 20119
2014 Less than 3 years in current department or agency 81 10 3 2 2 0 3 94 3 32209
2014 3 to 10 years in current department or agency 77 13 4 2 2 0 3 92 4 80433
2014 11 to 20 years in current department or agency 76 13 4 2 2 0 3 92 4 40953
2014 More than 20 years in current department or agency 75 14 4 2 2 0 4 93 3 24636

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 20 6 4 4 5 7 84 9 44504
2017 3 to 10 years in current department or agency 48 23 8 5 6 3 6 78 13 63608
2017 11 to 20 years in current department or agency 47 25 8 6 7 2 5 78 14 42332
2017 More than 20 years in current department or agency 47 26 8 4 5 3 6 80 11 20116
2014 Less than 3 years in current department or agency 53 20 7 4 4 4 7 82 9 32217
2014 3 to 10 years in current department or agency 46 23 9 6 7 3 6 77 14 80455
2014 11 to 20 years in current department or agency 46 25 9 5 7 2 6 77 13 40962
2014 More than 20 years in current department or agency 46 25 9 5 6 3 7 79 11 24642

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 61 23 6 4 3 1 1 86 7 44538
2017 3 to 10 years in current department or agency 52 27 8 6 6 1 0 80 12 63605
2017 11 to 20 years in current department or agency 49 29 9 7 6 1 0 78 13 42356
2017 More than 20 years in current department or agency 50 30 9 6 5 1 0 80 11 20127

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 22 8 3 3 2 0 86 6 44558
2017 3 to 10 years in current department or agency 52 26 11 5 5 1 0 79 10 63638
2017 11 to 20 years in current department or agency 48 27 12 5 6 2 0 77 11 42376
2017 More than 20 years in current department or agency 48 28 12 5 5 2 0 77 10 20139

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 59 25 8 5 3 0 0 84 8 44504
2017 3 to 10 years in current department or agency 47 28 11 7 6 0 0 75 14 63558
2017 11 to 20 years in current department or agency 45 29 12 7 7 0 0 74 14 42315
2017 More than 20 years in current department or agency 46 30 11 7 6 0 0 76 13 20092
2014 Less than 3 years in current department or agency 55 27 8 5 3 1 0 83 9 32207
2014 3 to 10 years in current department or agency 45 30 11 7 6 0 0 75 14 80400
2014 11 to 20 years in current department or agency 44 31 12 7 6 0 0 75 14 40949
2014 More than 20 years in current department or agency 45 31 12 6 6 0 0 76 12 24628
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 34 12 8 4 6 7 73 13 4904
2017 3 to 10 years in current department or agency 25 36 15 11 5 3 6 66 18 13299
2017 11 to 20 years in current department or agency 23 36 15 12 6 2 5 65 19 12661
2017 More than 20 years in current department or agency 26 37 15 10 6 2 4 67 18 7257
2014 Less than 3 years in current department or agency 30 34 13 8 4 5 6 72 14 3974
2014 3 to 10 years in current department or agency 25 35 15 11 6 3 6 66 18 15076
2014 11 to 20 years in current department or agency 24 37 15 11 6 3 5 66 18 11853
2014 More than 20 years in current department or agency 26 36 15 10 6 2 4 67 17 8831

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 30 11 5 3 9 1 79 9 44580
2017 3 to 10 years in current department or agency 24 33 17 11 9 6 0 60 22 63682
2017 11 to 20 years in current department or agency 20 32 18 13 11 6 0 56 25 42394
2017 More than 20 years in current department or agency 22 33 18 11 10 6 0 59 22 20165
2014 Less than 3 years in current department or agency 38 30 12 6 4 10 1 76 10 32190
2014 3 to 10 years in current department or agency 23 33 17 11 8 7 0 60 21 80409
2014 11 to 20 years in current department or agency 20 33 19 12 10 7 0 57 23 40953
2014 More than 20 years in current department or agency 21 33 19 11 9 7 0 59 21 24628

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 31 13 7 4 5 0 75 12 44571
2017 3 to 10 years in current department or agency 20 31 18 15 13 2 0 53 28 63648
2017 11 to 20 years in current department or agency 16 31 20 17 14 2 0 48 32 42382
2017 More than 20 years in current department or agency 18 32 19 15 13 2 0 51 29 20162
2014 Less than 3 years in current department or agency 35 31 14 8 5 5 0 70 15 32188
2014 3 to 10 years in current department or agency 19 31 20 15 12 2 0 52 28 80413
2014 11 to 20 years in current department or agency 16 31 20 17 14 2 0 48 32 40952
2014 More than 20 years in current department or agency 16 32 21 16 13 2 0 49 30 24633

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 31 15 10 5 9 1 66 17 44527
2017 3 to 10 years in current department or agency 14 28 21 18 14 5 0 44 34 63608
2017 11 to 20 years in current department or agency 11 28 22 20 16 4 0 40 37 42361
2017 More than 20 years in current department or agency 11 30 22 19 14 4 0 43 34 20144
2014 Less than 3 years in current department or agency 25 30 17 12 7 9 1 61 21 32173
2014 3 to 10 years in current department or agency 13 28 21 19 14 5 0 43 35 80395
2014 11 to 20 years in current department or agency 10 27 22 20 16 4 0 39 38 40938
2014 More than 20 years in current department or agency 10 28 23 19 15 4 0 40 36 24629

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 28 14 9 7 9 0 67 18 44568
2017 3 to 10 years in current department or agency 17 26 18 16 18 6 0 45 35 63660
2017 11 to 20 years in current department or agency 14 26 19 16 19 5 0 43 38 42393
2017 More than 20 years in current department or agency 16 29 19 15 17 5 0 47 33 20159
2014 Less than 3 years in current department or agency 28 27 15 11 9 9 0 61 22 32182
2014 3 to 10 years in current department or agency 15 25 19 17 18 6 0 43 36 80409
2014 11 to 20 years in current department or agency 14 25 20 17 19 6 0 42 38 40943
2014 More than 20 years in current department or agency 14 27 20 16 17 6 0 44 35 24629

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 33 14 12 6 6 0 66 19 44537
2017 3 to 10 years in current department or agency 14 30 18 19 16 3 0 46 36 63603
2017 11 to 20 years in current department or agency 11 31 19 20 17 3 0 43 38 42328
2017 More than 20 years in current department or agency 13 33 19 18 15 3 0 47 33 20111
2014 Less than 3 years in current department or agency 26 33 15 13 8 5 0 62 22 32165
2014 3 to 10 years in current department or agency 13 30 19 20 16 2 0 44 37 80383
2014 11 to 20 years in current department or agency 11 30 19 20 16 2 0 42 38 40927
2014 More than 20 years in current department or agency 12 33 20 19 15 2 0 46 34 24624
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 40 12 7 2 2 0 78 9 44525
2017 3 to 10 years in current department or agency 22 41 18 11 6 1 0 64 18 63569
2017 11 to 20 years in current department or agency 20 41 19 12 7 1 0 61 19 42344
2017 More than 20 years in current department or agency 21 42 19 11 6 1 0 64 17 20141
2014 Less than 3 years in current department or agency 34 40 14 7 3 2 0 76 10 32216
2014 3 to 10 years in current department or agency 23 40 19 11 6 1 0 64 17 80458
2014 11 to 20 years in current department or agency 20 40 19 12 7 1 0 62 19 40970
2014 More than 20 years in current department or agency 21 41 19 11 7 2 0 63 17 24636

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 37 9 3 1 3 0 87 4 44479
2017 3 to 10 years in current department or agency 34 43 13 5 2 2 0 79 8 63510
2017 11 to 20 years in current department or agency 33 43 13 5 3 3 0 79 8 42273
2017 More than 20 years in current department or agency 35 43 13 4 2 2 0 80 7 20116
2014 Less than 3 years in current department or agency 45 36 9 3 1 4 1 86 4 32192
2014 3 to 10 years in current department or agency 36 42 12 5 2 3 1 81 7 80426
2014 11 to 20 years in current department or agency 36 43 11 5 2 3 1 81 7 40951
2014 More than 20 years in current department or agency 37 43 11 4 2 3 1 83 6 24636

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 33 10 8 4 4 1 78 12 44465
2017 3 to 10 years in current department or agency 33 38 12 8 5 2 1 73 14 63528
2017 11 to 20 years in current department or agency 32 39 13 9 6 2 1 72 15 42293
2017 More than 20 years in current department or agency 34 39 12 7 5 2 1 75 12 20113
2014 Less than 3 years in current department or agency 42 33 10 7 4 4 1 79 11 32201
2014 3 to 10 years in current department or agency 36 38 11 8 4 2 1 76 12 80441
2014 11 to 20 years in current department or agency 34 39 11 8 5 2 1 76 13 40957
2014 More than 20 years in current department or agency 36 39 11 6 4 2 1 78 11 24633

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 31 18 10 5 7 2 64 16 44512
2017 3 to 10 years in current department or agency 23 35 20 12 7 3 1 60 19 63564
2017 11 to 20 years in current department or agency 22 36 20 11 7 3 1 60 19 42313
2017 More than 20 years in current department or agency 24 36 19 10 6 3 1 63 17 20128
2014 Less than 3 years in current department or agency 26 31 19 9 5 8 2 63 16 32193
2014 3 to 10 years in current department or agency 23 34 20 11 6 4 1 61 18 80429
2014 11 to 20 years in current department or agency 24 35 20 10 6 4 1 62 18 40959
2014 More than 20 years in current department or agency 25 36 20 9 6 4 1 64 16 24633

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 24 15 10 8 14 4 59 22 44482
2017 3 to 10 years in current department or agency 16 24 18 16 16 8 2 45 36 63545
2017 11 to 20 years in current department or agency 14 25 18 17 17 7 2 43 38 42295
2017 More than 20 years in current department or agency 18 28 18 14 13 6 3 50 30 20104
2014 Less than 3 years in current department or agency 22 23 16 12 10 13 4 54 26 32198
2014 3 to 10 years in current department or agency 15 23 18 17 17 8 2 43 37 80432
2014 11 to 20 years in current department or agency 14 24 18 17 17 8 1 42 38 40960
2014 More than 20 years in current department or agency 18 29 18 15 13 6 2 50 30 24633

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 64 17 6 3 2 3 6 88 5 44538
2017 3 to 10 years in current department or agency 59 21 8 4 2 1 4 84 7 63635
2017 11 to 20 years in current department or agency 56 22 9 5 3 1 4 83 8 42392
2017 More than 20 years in current department or agency 56 22 9 4 2 1 5 83 7 20153
2014 Less than 3 years in current department or agency 63 17 7 3 2 3 6 87 5 32203
2014 3 to 10 years in current department or agency 58 21 8 4 3 1 5 84 7 80446
2014 11 to 20 years in current department or agency 57 21 9 4 3 1 5 83 7 40963
2014 More than 20 years in current department or agency 57 22 9 4 2 1 6 84 7 24634

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 72 16 4 2 1 3 3 93 3 44532
2017 3 to 10 years in current department or agency 65 20 6 2 2 2 2 90 4 63607
2017 11 to 20 years in current department or agency 63 22 7 2 1 2 3 89 4 42358
2017 More than 20 years in current department or agency 61 22 7 2 1 2 3 88 4 20136
2014 Less than 3 years in current department or agency 69 15 5 2 1 4 3 91 4 32202
2014 3 to 10 years in current department or agency 65 20 6 2 2 2 3 90 4 80428
2014 11 to 20 years in current department or agency 63 21 7 2 1 2 3 89 4 40948
2014 More than 20 years in current department or agency 61 22 7 3 2 2 4 88 4 24643

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 34 32 13 9 5 6 1 71 15 44512
2017 3 to 10 years in current department or agency 19 32 17 16 14 2 0 52 31 63580
2017 11 to 20 years in current department or agency 16 33 18 17 14 1 0 50 32 42351
2017 More than 20 years in current department or agency 19 35 18 15 11 2 1 55 27 20138
2014 Less than 3 years in current department or agency 29 31 14 11 7 6 1 65 20 32195
2014 3 to 10 years in current department or agency 18 31 17 17 15 2 0 49 33 80420
2014 11 to 20 years in current department or agency 16 31 18 18 15 2 0 48 33 40951
2014 More than 20 years in current department or agency 17 34 19 15 13 2 1 52 29 24639

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 28 13 11 9 6 4 63 23 44511
2017 3 to 10 years in current department or agency 17 27 15 17 21 2 2 45 40 63610
2017 11 to 20 years in current department or agency 14 25 16 18 23 1 2 41 43 42347
2017 More than 20 years in current department or agency 15 25 16 17 20 2 5 43 40 20143
2014 Less than 3 years in current department or agency 24 26 14 13 13 6 4 56 29 32211
2014 3 to 10 years in current department or agency 14 25 15 19 24 2 2 40 44 80442
2014 11 to 20 years in current department or agency 13 24 16 19 25 2 2 39 45 40964
2014 More than 20 years in current department or agency 14 24 17 17 22 2 4 41 42 24636

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 36 17 7 4 6 1 70 12 44502
2017 3 to 10 years in current department or agency 17 35 22 13 9 4 0 55 23 63616
2017 11 to 20 years in current department or agency 15 35 22 14 10 4 0 52 25 42370
2017 More than 20 years in current department or agency 17 36 22 12 8 4 0 56 22 20141

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 31 10 3 2 5 1 84 5 44508
2017 3 to 10 years in current department or agency 34 36 16 5 4 4 1 74 9 63577
2017 11 to 20 years in current department or agency 32 38 17 5 4 4 1 73 9 42325
2017 More than 20 years in current department or agency 34 38 16 4 3 3 1 75 8 20106
2014 Less than 3 years in current department or agency 51 29 10 3 2 5 1 85 4 32196
2014 3 to 10 years in current department or agency 39 35 14 4 3 4 1 78 7 80413
2014 11 to 20 years in current department or agency 37 37 15 4 3 4 1 77 8 40955
2014 More than 20 years in current department or agency 36 38 15 4 3 4 1 78 7 24618

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 35 7 3 1 2 0 88 5 44543
2017 3 to 10 years in current department or agency 34 41 13 6 4 2 0 76 10 63572
2017 11 to 20 years in current department or agency 30 42 15 7 4 2 0 74 11 42346
2017 More than 20 years in current department or agency 32 42 14 6 3 2 0 76 9 20117
2014 Less than 3 years in current department or agency 51 32 9 4 2 3 0 85 6 32206
2014 3 to 10 years in current department or agency 37 38 13 6 3 2 0 77 10 80446
2014 11 to 20 years in current department or agency 34 39 14 7 4 2 0 75 11 40965
2014 More than 20 years in current department or agency 34 40 14 5 3 3 0 77 9 24639

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 61 30 5 3 1 0 0 91 4 44559
2017 3 to 10 years in current department or agency 39 39 11 7 5 0 0 78 11 63593
2017 11 to 20 years in current department or agency 33 41 12 8 6 0 0 75 13 42366
2017 More than 20 years in current department or agency 36 40 11 7 5 0 0 76 13 20151
2014 Less than 3 years in current department or agency 59 29 6 3 2 0 0 89 5 32187
2014 3 to 10 years in current department or agency 41 38 11 6 4 0 0 79 10 80406
2014 11 to 20 years in current department or agency 36 39 12 7 5 0 0 75 12 40934
2014 More than 20 years in current department or agency 36 40 12 7 5 0 0 76 12 24619

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 30 11 5 3 1 0 80 8 44515
2017 3 to 10 years in current department or agency 29 33 18 10 9 1 0 63 19 63554
2017 11 to 20 years in current department or agency 26 33 19 12 10 1 0 59 21 42317
2017 More than 20 years in current department or agency 29 34 17 11 9 1 0 63 20 20135
2014 Less than 3 years in current department or agency 42 33 12 7 4 1 0 76 11 32215
2014 3 to 10 years in current department or agency 26 36 18 12 8 1 0 62 20 80459
2014 11 to 20 years in current department or agency 23 35 19 13 10 1 0 58 23 40965
2014 More than 20 years in current department or agency 24 36 18 12 9 1 0 60 21 24647

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 33 10 6 3 0 0 81 9 44528
2017 3 to 10 years in current department or agency 28 36 17 11 8 0 0 64 20 63578
2017 11 to 20 years in current department or agency 24 36 18 13 9 0 0 61 21 42350
2017 More than 20 years in current department or agency 27 37 16 11 8 0 0 64 19 20135
2014 Less than 3 years in current department or agency 42 35 12 7 4 0 0 77 12 32195
2014 3 to 10 years in current department or agency 25 37 18 13 8 0 0 62 20 80440
2014 11 to 20 years in current department or agency 22 37 18 14 9 0 0 59 23 40956
2014 More than 20 years in current department or agency 24 37 17 13 9 0 0 61 21 24644

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 24 17 10 6 5 1 65 17 44549
2017 3 to 10 years in current department or agency 27 26 19 13 11 4 1 55 25 63576
2017 11 to 20 years in current department or agency 27 27 19 12 10 4 1 57 24 42342
2017 More than 20 years in current department or agency 33 29 17 9 8 4 1 65 18 20107
2014 Less than 3 years in current department or agency 34 24 18 11 8 5 1 61 20 32209
2014 3 to 10 years in current department or agency 26 25 19 14 12 4 0 53 27 80448
2014 11 to 20 years in current department or agency 26 27 19 13 10 4 1 56 24 40963
2014 More than 20 years in current department or agency 32 29 17 10 8 4 1 64 18 24636
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 37 34 44579
2017 3 to 10 years in current department or agency 26 39 35 63680
2017 11 to 20 years in current department or agency 22 45 33 42377
2017 More than 20 years in current department or agency 29 44 27 20156
2014 Less than 3 years in current department or agency 29 36 35 32210
2014 3 to 10 years in current department or agency 27 37 35 80453
2014 11 to 20 years in current department or agency 20 46 34 40957
2014 More than 20 years in current department or agency 26 47 27 24643

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Less than 3 years in current department or agency 2 29 28 5 29 6 12783
2017 3 to 10 years in current department or agency 10 35 38 8 3 7 16880
2017 11 to 20 years in current department or agency 22 35 29 7 1 7 9343
2017 More than 20 years in current department or agency 70 12 7 4 2 4 5846
2014 Less than 3 years in current department or agency 5 30 33 11 9999 22 9510
2014 3 to 10 years in current department or agency 8 36 38 10 9999 8 22687
2014 11 to 20 years in current department or agency 23 36 23 10 9999 8 8344
2014 More than 20 years in current department or agency 68 14 6 6 9999 5 6435
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 87 44550
2017 3 to 10 years in current department or agency 20 80 63591
2017 11 to 20 years in current department or agency 20 80 42331
2017 More than 20 years in current department or agency 18 82 20104
2014 Less than 3 years in current department or agency 15 85 32182
2014 3 to 10 years in current department or agency 20 80 80332
2014 11 to 20 years in current department or agency 20 80 40901
2014 More than 20 years in current department or agency 17 83 24611

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 5769
2017 3 to 10 years in current department or agency 53 11945
2017 11 to 20 years in current department or agency 48 8143
2017 More than 20 years in current department or agency 45 3329
2014 Less than 3 years in current department or agency 54 4645
2014 3 to 10 years in current department or agency 52 15526
2014 11 to 20 years in current department or agency 47 7714
2014 More than 20 years in current department or agency 45 3865

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 57 5769
2017 3 to 10 years in current department or agency 63 11945
2017 11 to 20 years in current department or agency 67 8143
2017 More than 20 years in current department or agency 66 3329
2014 Less than 3 years in current department or agency 58 4645
2014 3 to 10 years in current department or agency 62 15526
2014 11 to 20 years in current department or agency 64 7714
2014 More than 20 years in current department or agency 64 3865

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 5769
2017 3 to 10 years in current department or agency 7 11945
2017 11 to 20 years in current department or agency 9 8143
2017 More than 20 years in current department or agency 12 3329
2014 Less than 3 years in current department or agency 5 4645
2014 3 to 10 years in current department or agency 6 15526
2014 11 to 20 years in current department or agency 9 7714
2014 More than 20 years in current department or agency 11 3865

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 2 5769
2017 3 to 10 years in current department or agency 6 11945
2017 11 to 20 years in current department or agency 6 8143
2017 More than 20 years in current department or agency 3 3329
2014 Less than 3 years in current department or agency 3 4645
2014 3 to 10 years in current department or agency 4 15526
2014 11 to 20 years in current department or agency 5 7714
2014 More than 20 years in current department or agency 3 3865

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 5769
2017 3 to 10 years in current department or agency 6 11945
2017 11 to 20 years in current department or agency 6 8143
2017 More than 20 years in current department or agency 5 3329
2014 Less than 3 years in current department or agency 6 4645
2014 3 to 10 years in current department or agency 5 15526
2014 11 to 20 years in current department or agency 5 7714
2014 More than 20 years in current department or agency 5 3865

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 5769
2017 3 to 10 years in current department or agency 10 11945
2017 11 to 20 years in current department or agency 10 8143
2017 More than 20 years in current department or agency 8 3329
2014 Less than 3 years in current department or agency 8 4645
2014 3 to 10 years in current department or agency 9 15526
2014 11 to 20 years in current department or agency 9 7714
2014 More than 20 years in current department or agency 8 3865

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 3 5769
2017 3 to 10 years in current department or agency 4 11945
2017 11 to 20 years in current department or agency 3 8143
2017 More than 20 years in current department or agency 4 3329
2014 Less than 3 years in current department or agency 4 4645
2014 3 to 10 years in current department or agency 3 15526
2014 11 to 20 years in current department or agency 4 7714
2014 More than 20 years in current department or agency 4 3865

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 5773
2017 3 to 10 years in current department or agency 42 11955
2017 11 to 20 years in current department or agency 43 8145
2017 More than 20 years in current department or agency 42 3336
2014 Less than 3 years in current department or agency 38 4650
2014 3 to 10 years in current department or agency 40 15543
2014 11 to 20 years in current department or agency 42 7726
2014 More than 20 years in current department or agency 38 3864

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 5773
2017 3 to 10 years in current department or agency 40 11955
2017 11 to 20 years in current department or agency 43 8145
2017 More than 20 years in current department or agency 42 3336
2014 Less than 3 years in current department or agency 39 4650
2014 3 to 10 years in current department or agency 40 15543
2014 11 to 20 years in current department or agency 41 7726
2014 More than 20 years in current department or agency 40 3864

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 5773
2017 3 to 10 years in current department or agency 45 11955
2017 11 to 20 years in current department or agency 47 8145
2017 More than 20 years in current department or agency 46 3336
2014 Less than 3 years in current department or agency 40 4650
2014 3 to 10 years in current department or agency 43 15543
2014 11 to 20 years in current department or agency 43 7726
2014 More than 20 years in current department or agency 43 3864

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 5773
2017 3 to 10 years in current department or agency 41 11955
2017 11 to 20 years in current department or agency 40 8145
2017 More than 20 years in current department or agency 40 3336
2014 Less than 3 years in current department or agency 40 4650
2014 3 to 10 years in current department or agency 41 15543
2014 11 to 20 years in current department or agency 40 7726
2014 More than 20 years in current department or agency 39 3864

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 5773
2017 3 to 10 years in current department or agency 30 11955
2017 11 to 20 years in current department or agency 31 8145
2017 More than 20 years in current department or agency 31 3336
2014 Less than 3 years in current department or agency 28 4650
2014 3 to 10 years in current department or agency 29 15543
2014 11 to 20 years in current department or agency 29 7726
2014 More than 20 years in current department or agency 29 3864

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 57 5773
2017 3 to 10 years in current department or agency 58 11955
2017 11 to 20 years in current department or agency 58 8145
2017 More than 20 years in current department or agency 55 3336
2014 Less than 3 years in current department or agency 59 4650
2014 3 to 10 years in current department or agency 59 15543
2014 11 to 20 years in current department or agency 56 7726
2014 More than 20 years in current department or agency 53 3864

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 5773
2017 3 to 10 years in current department or agency 36 11955
2017 11 to 20 years in current department or agency 37 8145
2017 More than 20 years in current department or agency 38 3336
2014 Less than 3 years in current department or agency 33 4650
2014 3 to 10 years in current department or agency 36 15543
2014 11 to 20 years in current department or agency 36 7726
2014 More than 20 years in current department or agency 36 3864

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 1 5773
2017 3 to 10 years in current department or agency 3 11955
2017 11 to 20 years in current department or agency 3 8145
2017 More than 20 years in current department or agency 2 3336
2014 Less than 3 years in current department or agency 2 4650
2014 3 to 10 years in current department or agency 2 15543
2014 11 to 20 years in current department or agency 2 7726
2014 More than 20 years in current department or agency 2 3864

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 5773
2017 3 to 10 years in current department or agency 12 11955
2017 11 to 20 years in current department or agency 9 8145
2017 More than 20 years in current department or agency 5 3336
2014 Less than 3 years in current department or agency 13 4650
2014 3 to 10 years in current department or agency 9 15543
2014 11 to 20 years in current department or agency 7 7726
2014 More than 20 years in current department or agency 4 3864

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 5773
2017 3 to 10 years in current department or agency 13 11955
2017 11 to 20 years in current department or agency 14 8145
2017 More than 20 years in current department or agency 14 3336
2014 Less than 3 years in current department or agency 11 4650
2014 3 to 10 years in current department or agency 13 15543
2014 11 to 20 years in current department or agency 14 7726
2014 More than 20 years in current department or agency 13 3864

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 5773
2017 3 to 10 years in current department or agency 48 11955
2017 11 to 20 years in current department or agency 51 8145
2017 More than 20 years in current department or agency 49 3336
2014 Less than 3 years in current department or agency 43 4650
2014 3 to 10 years in current department or agency 47 15543
2014 11 to 20 years in current department or agency 48 7726
2014 More than 20 years in current department or agency 45 3864

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 5773
2017 3 to 10 years in current department or agency 29 11955
2017 11 to 20 years in current department or agency 30 8145
2017 More than 20 years in current department or agency 29 3336
2014 Less than 3 years in current department or agency 28 4650
2014 3 to 10 years in current department or agency 30 15543
2014 11 to 20 years in current department or agency 30 7726
2014 More than 20 years in current department or agency 27 3864

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 14 5773
2017 3 to 10 years in current department or agency 14 11955
2017 11 to 20 years in current department or agency 14 8145
2017 More than 20 years in current department or agency 13 3336
2014 Less than 3 years in current department or agency 14 4650
2014 3 to 10 years in current department or agency 13 15543
2014 11 to 20 years in current department or agency 14 7726
2014 More than 20 years in current department or agency 15 3864

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 5770
2017 3 to 10 years in current department or agency 52 11952
2017 11 to 20 years in current department or agency 51 8141
2017 More than 20 years in current department or agency 51 3336
2014 Less than 3 years in current department or agency 49 4655
2014 3 to 10 years in current department or agency 52 15537
2014 11 to 20 years in current department or agency 51 7721
2014 More than 20 years in current department or agency 49 3864

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 5770
2017 3 to 10 years in current department or agency 29 11952
2017 11 to 20 years in current department or agency 29 8141
2017 More than 20 years in current department or agency 28 3336
2014 Less than 3 years in current department or agency 29 4655
2014 3 to 10 years in current department or agency 30 15537
2014 11 to 20 years in current department or agency 29 7721
2014 More than 20 years in current department or agency 29 3864

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 5770
2017 3 to 10 years in current department or agency 9 11952
2017 11 to 20 years in current department or agency 10 8141
2017 More than 20 years in current department or agency 11 3336
2014 Less than 3 years in current department or agency 9 4655
2014 3 to 10 years in current department or agency 10 15537
2014 11 to 20 years in current department or agency 10 7721
2014 More than 20 years in current department or agency 10 3864

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 5770
2017 3 to 10 years in current department or agency 22 11952
2017 11 to 20 years in current department or agency 25 8141
2017 More than 20 years in current department or agency 25 3336
2014 Less than 3 years in current department or agency 17 4655
2014 3 to 10 years in current department or agency 21 15537
2014 11 to 20 years in current department or agency 23 7721
2014 More than 20 years in current department or agency 23 3864

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 5770
2017 3 to 10 years in current department or agency 11 11952
2017 11 to 20 years in current department or agency 11 8141
2017 More than 20 years in current department or agency 12 3336
2014 Less than 3 years in current department or agency 11 4655
2014 3 to 10 years in current department or agency 12 15537
2014 11 to 20 years in current department or agency 11 7721
2014 More than 20 years in current department or agency 12 3864

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 5770
2017 3 to 10 years in current department or agency 7 11952
2017 11 to 20 years in current department or agency 9 8141
2017 More than 20 years in current department or agency 11 3336
2014 Less than 3 years in current department or agency 5 4655
2014 3 to 10 years in current department or agency 7 15537
2014 11 to 20 years in current department or agency 8 7721
2014 More than 20 years in current department or agency 9 3864

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 5770
2017 3 to 10 years in current department or agency 14 11952
2017 11 to 20 years in current department or agency 14 8141
2017 More than 20 years in current department or agency 13 3336
2014 Less than 3 years in current department or agency 17 4655
2014 3 to 10 years in current department or agency 16 15537
2014 11 to 20 years in current department or agency 16 7721
2014 More than 20 years in current department or agency 16 3864

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 5770
2017 3 to 10 years in current department or agency 10 11952
2017 11 to 20 years in current department or agency 11 8141
2017 More than 20 years in current department or agency 12 3336
2014 Less than 3 years in current department or agency 11 4655
2014 3 to 10 years in current department or agency 11 15537
2014 11 to 20 years in current department or agency 10 7721
2014 More than 20 years in current department or agency 11 3864

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 5770
2017 3 to 10 years in current department or agency 25 11952
2017 11 to 20 years in current department or agency 25 8141
2017 More than 20 years in current department or agency 23 3336
2014 Less than 3 years in current department or agency 26 4655
2014 3 to 10 years in current department or agency 25 15537
2014 11 to 20 years in current department or agency 25 7721
2014 More than 20 years in current department or agency 24 3864

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 5468
2017 3 to 10 years in current department or agency 12 11110
2017 11 to 20 years in current department or agency 11 7440
2017 More than 20 years in current department or agency 12 2987
2014 Less than 3 years in current department or agency 14 4398
2014 3 to 10 years in current department or agency 13 14479
2014 11 to 20 years in current department or agency 12 7127
2014 More than 20 years in current department or agency 13 3527

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 5468
2017 3 to 10 years in current department or agency 18 11110
2017 11 to 20 years in current department or agency 15 7440
2017 More than 20 years in current department or agency 12 2987
2014 Less than 3 years in current department or agency 21 4398
2014 3 to 10 years in current department or agency 17 14479
2014 11 to 20 years in current department or agency 14 7127
2014 More than 20 years in current department or agency 12 3527

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 5468
2017 3 to 10 years in current department or agency 11 11110
2017 11 to 20 years in current department or agency 10 7440
2017 More than 20 years in current department or agency 9 2987
2014 Less than 3 years in current department or agency 11 4398
2014 3 to 10 years in current department or agency 11 14479
2014 11 to 20 years in current department or agency 10 7127
2014 More than 20 years in current department or agency 9 3527

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 5468
2017 3 to 10 years in current department or agency 8 11110
2017 11 to 20 years in current department or agency 8 7440
2017 More than 20 years in current department or agency 7 2987
2014 Less than 3 years in current department or agency 7 4398
2014 3 to 10 years in current department or agency 8 14479
2014 11 to 20 years in current department or agency 8 7127
2014 More than 20 years in current department or agency 8 3527

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 5468
2017 3 to 10 years in current department or agency 10 11110
2017 11 to 20 years in current department or agency 10 7440
2017 More than 20 years in current department or agency 10 2987
2014 Less than 3 years in current department or agency 10 4398
2014 3 to 10 years in current department or agency 11 14479
2014 11 to 20 years in current department or agency 11 7127
2014 More than 20 years in current department or agency 10 3527

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 5468
2017 3 to 10 years in current department or agency 11 11110
2017 11 to 20 years in current department or agency 12 7440
2017 More than 20 years in current department or agency 11 2987
2014 Less than 3 years in current department or agency 8 4398
2014 3 to 10 years in current department or agency 10 14479
2014 11 to 20 years in current department or agency 11 7127
2014 More than 20 years in current department or agency 12 3527

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 5468
2017 3 to 10 years in current department or agency 10 11110
2017 11 to 20 years in current department or agency 10 7440
2017 More than 20 years in current department or agency 9 2987
2014 Less than 3 years in current department or agency 23 4398
2014 3 to 10 years in current department or agency 9 14479
2014 11 to 20 years in current department or agency 8 7127
2014 More than 20 years in current department or agency 7 3527

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 14 5468
2017 3 to 10 years in current department or agency 10 11110
2017 11 to 20 years in current department or agency 8 7440
2017 More than 20 years in current department or agency 5 2987
2014 Less than 3 years in current department or agency 11 4398
2014 3 to 10 years in current department or agency 9 14479
2014 11 to 20 years in current department or agency 7 7127
2014 More than 20 years in current department or agency 5 3527

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 5468
2017 3 to 10 years in current department or agency 11 11110
2017 11 to 20 years in current department or agency 12 7440
2017 More than 20 years in current department or agency 11 2987
2014 Less than 3 years in current department or agency 11 4398
2014 3 to 10 years in current department or agency 11 14479
2014 11 to 20 years in current department or agency 12 7127
2014 More than 20 years in current department or agency 11 3527

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 5468
2017 3 to 10 years in current department or agency 28 11110
2017 11 to 20 years in current department or agency 26 7440
2017 More than 20 years in current department or agency 21 2987
2014 Less than 3 years in current department or agency 24 4398
2014 3 to 10 years in current department or agency 26 14479
2014 11 to 20 years in current department or agency 25 7127
2014 More than 20 years in current department or agency 21 3527

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 5468
2017 3 to 10 years in current department or agency 11 11110
2017 11 to 20 years in current department or agency 10 7440
2017 More than 20 years in current department or agency 8 2987
2014 Less than 3 years in current department or agency 9 4398
2014 3 to 10 years in current department or agency 10 14479
2014 11 to 20 years in current department or agency 9 7127
2014 More than 20 years in current department or agency 7 3527

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 5468
2017 3 to 10 years in current department or agency 47 11110
2017 11 to 20 years in current department or agency 45 7440
2017 More than 20 years in current department or agency 39 2987
2014 Less than 3 years in current department or agency 44 4398
2014 3 to 10 years in current department or agency 47 14479
2014 11 to 20 years in current department or agency 44 7127
2014 More than 20 years in current department or agency 36 3527

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 1 5468
2017 3 to 10 years in current department or agency 1 11110
2017 11 to 20 years in current department or agency 2 7440
2017 More than 20 years in current department or agency 2 2987
2014 Less than 3 years in current department or agency 1 4398
2014 3 to 10 years in current department or agency 2 14479
2014 11 to 20 years in current department or agency 2 7127
2014 More than 20 years in current department or agency 2 3527

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 5468
2017 3 to 10 years in current department or agency 54 11110
2017 11 to 20 years in current department or agency 56 7440
2017 More than 20 years in current department or agency 55 2987
2014 Less than 3 years in current department or agency 48 4398
2014 3 to 10 years in current department or agency 55 14479
2014 11 to 20 years in current department or agency 56 7127
2014 More than 20 years in current department or agency 54 3527

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 1 5468
2017 3 to 10 years in current department or agency 2 11110
2017 11 to 20 years in current department or agency 2 7440
2017 More than 20 years in current department or agency 1 2987

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 5468
2017 3 to 10 years in current department or agency 13 11110
2017 11 to 20 years in current department or agency 14 7440
2017 More than 20 years in current department or agency 18 2987
2014 Less than 3 years in current department or agency 12 4398
2014 3 to 10 years in current department or agency 12 14479
2014 11 to 20 years in current department or agency 13 7127
2014 More than 20 years in current department or agency 15 3527

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 73 27 5775
2017 3 to 10 years in current department or agency 97 3 11949
2017 11 to 20 years in current department or agency 98 2 8135
2017 More than 20 years in current department or agency 98 2 3324

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 15 15 4 3 31 12 62 13 44582
2017 3 to 10 years in current department or agency 15 19 20 8 9 22 7 47 25 63671
2017 11 to 20 years in current department or agency 13 20 21 9 11 21 5 45 27 42392
2017 More than 20 years in current department or agency 16 24 20 9 9 18 4 52 23 20161
2014 Less than 3 years in current department or agency 20 15 16 4 4 31 11 59 14 32209
2014 3 to 10 years in current department or agency 15 18 20 8 8 24 7 47 23 80434
2014 11 to 20 years in current department or agency 14 20 21 9 9 23 5 47 24 40968
2014 More than 20 years in current department or agency 17 25 21 8 8 19 3 53 20 24641

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 28 13 4 3 14 2 77 8 44532
2017 3 to 10 years in current department or agency 25 31 19 8 7 9 1 63 17 63600
2017 11 to 20 years in current department or agency 24 33 19 9 8 7 1 61 18 42327
2017 More than 20 years in current department or agency 28 35 17 7 7 6 1 67 15 20119
2014 Less than 3 years in current department or agency 33 26 15 4 3 16 2 73 9 32201
2014 3 to 10 years in current department or agency 24 30 20 8 6 11 1 62 16 80399
2014 11 to 20 years in current department or agency 24 32 20 8 6 9 1 62 16 40951
2014 More than 20 years in current department or agency 27 35 19 7 6 7 1 67 13 24629
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 40 11 10 5 4 9 70 17 44587
2017 3 to 10 years in current department or agency 26 51 10 6 2 1 4 81 8 63677
2017 11 to 20 years in current department or agency 30 52 9 4 1 1 4 86 5 42409
2017 More than 20 years in current department or agency 34 50 8 3 0 1 5 89 3 20172
2014 Less than 3 years in current department or agency 21 41 12 8 4 4 9 72 14 32205
2014 3 to 10 years in current department or agency 24 52 11 6 2 1 4 80 8 80434
2014 11 to 20 years in current department or agency 29 53 9 4 1 1 4 86 5 40967
2014 More than 20 years in current department or agency 34 50 8 2 1 1 4 88 3 24647

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 18 17 6 4 29 13 53 17 44505
2017 3 to 10 years in current department or agency 10 24 22 10 7 19 7 46 24 63559
2017 11 to 20 years in current department or agency 10 27 23 11 8 16 6 47 24 42333
2017 More than 20 years in current department or agency 13 30 22 10 7 14 5 53 20 20137
2014 Less than 3 years in current department or agency 11 18 19 6 5 26 15 49 19 32208
2014 3 to 10 years in current department or agency 9 23 24 10 7 19 8 44 23 80412
2014 11 to 20 years in current department or agency 10 26 24 11 7 16 6 46 24 40952
2014 More than 20 years in current department or agency 12 29 23 10 7 13 6 51 21 24640

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 25 9 2 1 14 9 84 4 44580
2017 3 to 10 years in current department or agency 38 33 12 4 2 7 4 80 7 63673
2017 11 to 20 years in current department or agency 37 35 11 4 3 6 4 80 8 42395
2017 More than 20 years in current department or agency 38 35 11 4 2 5 5 81 7 20170
2014 Less than 3 years in current department or agency 36 26 11 2 1 14 9 81 5 32208
2014 3 to 10 years in current department or agency 35 35 12 4 2 8 4 78 8 80442
2014 11 to 20 years in current department or agency 35 36 12 4 2 6 4 79 7 40958
2014 More than 20 years in current department or agency 37 36 11 4 2 5 5 81 7 24645

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 25 11 3 1 18 9 80 6 44514
2017 3 to 10 years in current department or agency 28 33 15 6 5 10 4 71 12 63557
2017 11 to 20 years in current department or agency 27 34 15 7 5 8 4 69 14 42331
2017 More than 20 years in current department or agency 29 35 14 7 5 7 4 71 13 20106
2014 Less than 3 years in current department or agency 29 26 13 3 2 17 9 75 7 32179
2014 3 to 10 years in current department or agency 26 33 16 7 4 11 4 69 13 80406
2014 11 to 20 years in current department or agency 26 34 16 7 5 9 4 68 14 40928
2014 More than 20 years in current department or agency 27 35 15 7 5 7 4 70 13 24614
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 95 44511
2017 3 to 10 years in current department or agency 9 91 63558
2017 11 to 20 years in current department or agency 10 90 42287
2017 More than 20 years in current department or agency 8 92 20087
2014 Less than 3 years in current department or agency 6 94 32182
2014 3 to 10 years in current department or agency 9 91 80292
2014 11 to 20 years in current department or agency 9 91 40893
2014 More than 20 years in current department or agency 7 93 24588

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 2389
2017 3 to 10 years in current department or agency 40 5705
2017 11 to 20 years in current department or agency 35 3866
2017 More than 20 years in current department or agency 31 1466
2014 Less than 3 years in current department or agency 42 1854
2014 3 to 10 years in current department or agency 37 6600
2014 11 to 20 years in current department or agency 34 3339
2014 More than 20 years in current department or agency 30 1728

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 69 2389
2017 3 to 10 years in current department or agency 79 5705
2017 11 to 20 years in current department or agency 84 3866
2017 More than 20 years in current department or agency 82 1466
2014 Less than 3 years in current department or agency 71 1854
2014 3 to 10 years in current department or agency 80 6600
2014 11 to 20 years in current department or agency 84 3339
2014 More than 20 years in current department or agency 81 1728

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 3 2389
2017 3 to 10 years in current department or agency 4 5705
2017 11 to 20 years in current department or agency 4 3866
2017 More than 20 years in current department or agency 4 1466
2014 Less than 3 years in current department or agency 3 1854
2014 3 to 10 years in current department or agency 4 6600
2014 11 to 20 years in current department or agency 4 3339
2014 More than 20 years in current department or agency 4 1728

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 2 2389
2017 3 to 10 years in current department or agency 5 5705
2017 11 to 20 years in current department or agency 4 3866
2017 More than 20 years in current department or agency 3 1466
2014 Less than 3 years in current department or agency 3 1854
2014 3 to 10 years in current department or agency 3 6600
2014 11 to 20 years in current department or agency 4 3339
2014 More than 20 years in current department or agency 2 1728

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 2389
2017 3 to 10 years in current department or agency 7 5705
2017 11 to 20 years in current department or agency 6 3866
2017 More than 20 years in current department or agency 6 1466
2014 Less than 3 years in current department or agency 9 1854
2014 3 to 10 years in current department or agency 6 6600
2014 11 to 20 years in current department or agency 7 3339
2014 More than 20 years in current department or agency 5 1728

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 2389
2017 3 to 10 years in current department or agency 9 5705
2017 11 to 20 years in current department or agency 9 3866
2017 More than 20 years in current department or agency 5 1466
2014 Less than 3 years in current department or agency 10 1854
2014 3 to 10 years in current department or agency 7 6600
2014 11 to 20 years in current department or agency 8 3339
2014 More than 20 years in current department or agency 7 1728

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 2389
2017 3 to 10 years in current department or agency 7 5705
2017 11 to 20 years in current department or agency 7 3866
2017 More than 20 years in current department or agency 8 1466
2014 Less than 3 years in current department or agency 9 1854
2014 3 to 10 years in current department or agency 8 6600
2014 11 to 20 years in current department or agency 8 3339
2014 More than 20 years in current department or agency 11 1728

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 2378
2017 3 to 10 years in current department or agency 25 5685
2017 11 to 20 years in current department or agency 23 3849
2017 More than 20 years in current department or agency 18 1467
2014 Less than 3 years in current department or agency 23 1855
2014 3 to 10 years in current department or agency 21 6590
2014 11 to 20 years in current department or agency 20 3343
2014 More than 20 years in current department or agency 15 1727

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 2378
2017 3 to 10 years in current department or agency 20 5685
2017 11 to 20 years in current department or agency 18 3849
2017 More than 20 years in current department or agency 13 1467
2014 Less than 3 years in current department or agency 17 1855
2014 3 to 10 years in current department or agency 18 6590
2014 11 to 20 years in current department or agency 17 3343
2014 More than 20 years in current department or agency 12 1727

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 2378
2017 3 to 10 years in current department or agency 15 5685
2017 11 to 20 years in current department or agency 13 3849
2017 More than 20 years in current department or agency 11 1467
2014 Less than 3 years in current department or agency 13 1855
2014 3 to 10 years in current department or agency 12 6590
2014 11 to 20 years in current department or agency 11 3343
2014 More than 20 years in current department or agency 9 1727

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 2378
2017 3 to 10 years in current department or agency 7 5685
2017 11 to 20 years in current department or agency 6 3849
2017 More than 20 years in current department or agency 5 1467
2014 Less than 3 years in current department or agency 7 1855
2014 3 to 10 years in current department or agency 6 6590
2014 11 to 20 years in current department or agency 5 3343
2014 More than 20 years in current department or agency 4 1727

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 2378
2017 3 to 10 years in current department or agency 24 5685
2017 11 to 20 years in current department or agency 22 3849
2017 More than 20 years in current department or agency 35 1467
2014 Less than 3 years in current department or agency 25 1855
2014 3 to 10 years in current department or agency 22 6590
2014 11 to 20 years in current department or agency 20 3343
2014 More than 20 years in current department or agency 27 1727

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 2378
2017 3 to 10 years in current department or agency 31 5685
2017 11 to 20 years in current department or agency 30 3849
2017 More than 20 years in current department or agency 24 1467
2014 Less than 3 years in current department or agency 26 1855
2014 3 to 10 years in current department or agency 25 6590
2014 11 to 20 years in current department or agency 23 3343
2014 More than 20 years in current department or agency 21 1727

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 2378
2017 3 to 10 years in current department or agency 5 5685
2017 11 to 20 years in current department or agency 2 3849
2017 More than 20 years in current department or agency 4 1467
2014 Less than 3 years in current department or agency 3 1855
2014 3 to 10 years in current department or agency 3 6590
2014 11 to 20 years in current department or agency 3 3343
2014 More than 20 years in current department or agency 2 1727

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 2 2378
2017 3 to 10 years in current department or agency 2 5685
2017 11 to 20 years in current department or agency 1 3849
2017 More than 20 years in current department or agency 1 1467

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 2378
2017 3 to 10 years in current department or agency 8 5685
2017 11 to 20 years in current department or agency 8 3849
2017 More than 20 years in current department or agency 6 1467
2014 Less than 3 years in current department or agency 6 1855
2014 3 to 10 years in current department or agency 8 6590
2014 11 to 20 years in current department or agency 7 3343
2014 More than 20 years in current department or agency 4 1727

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 2378
2017 3 to 10 years in current department or agency 18 5685
2017 11 to 20 years in current department or agency 18 3849
2017 More than 20 years in current department or agency 11 1467
2014 Less than 3 years in current department or agency 13 1855
2014 3 to 10 years in current department or agency 19 6590
2014 11 to 20 years in current department or agency 17 3343
2014 More than 20 years in current department or agency 8 1727

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 1 2378
2017 3 to 10 years in current department or agency 1 5685
2017 11 to 20 years in current department or agency 1 3849
2017 More than 20 years in current department or agency 1 1467

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 2378
2017 3 to 10 years in current department or agency 15 5685
2017 11 to 20 years in current department or agency 19 3849
2017 More than 20 years in current department or agency 22 1467
2014 Less than 3 years in current department or agency 15 1855
2014 3 to 10 years in current department or agency 14 6590
2014 11 to 20 years in current department or agency 19 3343
2014 More than 20 years in current department or agency 21 1727

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 2378
2017 3 to 10 years in current department or agency 1 5685
2017 11 to 20 years in current department or agency 1 3849
2017 More than 20 years in current department or agency 0 1467
2014 Less than 3 years in current department or agency 0 1855
2014 3 to 10 years in current department or agency 1 6590
2014 11 to 20 years in current department or agency 1 3343
2014 More than 20 years in current department or agency 1 1727

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 2378
2017 3 to 10 years in current department or agency 20 5685
2017 11 to 20 years in current department or agency 22 3849
2017 More than 20 years in current department or agency 22 1467
2014 Less than 3 years in current department or agency 26 1855
2014 3 to 10 years in current department or agency 29 6590
2014 11 to 20 years in current department or agency 31 3343
2014 More than 20 years in current department or agency 35 1727

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 2391
2017 3 to 10 years in current department or agency 31 5702
2017 11 to 20 years in current department or agency 32 3865
2017 More than 20 years in current department or agency 34 1475
2014 Less than 3 years in current department or agency 24 1853
2014 3 to 10 years in current department or agency 28 6598
2014 11 to 20 years in current department or agency 30 3341
2014 More than 20 years in current department or agency 31 1732

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 2391
2017 3 to 10 years in current department or agency 16 5702
2017 11 to 20 years in current department or agency 17 3865
2017 More than 20 years in current department or agency 16 1475
2014 Less than 3 years in current department or agency 16 1853
2014 3 to 10 years in current department or agency 15 6598
2014 11 to 20 years in current department or agency 16 3341
2014 More than 20 years in current department or agency 16 1732

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 2391
2017 3 to 10 years in current department or agency 6 5702
2017 11 to 20 years in current department or agency 7 3865
2017 More than 20 years in current department or agency 8 1475
2014 Less than 3 years in current department or agency 6 1853
2014 3 to 10 years in current department or agency 6 6598
2014 11 to 20 years in current department or agency 7 3341
2014 More than 20 years in current department or agency 6 1732

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 2391
2017 3 to 10 years in current department or agency 18 5702
2017 11 to 20 years in current department or agency 21 3865
2017 More than 20 years in current department or agency 25 1475
2014 Less than 3 years in current department or agency 14 1853
2014 3 to 10 years in current department or agency 19 6598
2014 11 to 20 years in current department or agency 21 3341
2014 More than 20 years in current department or agency 23 1732

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 2391
2017 3 to 10 years in current department or agency 6 5702
2017 11 to 20 years in current department or agency 7 3865
2017 More than 20 years in current department or agency 7 1475
2014 Less than 3 years in current department or agency 5 1853
2014 3 to 10 years in current department or agency 6 6598
2014 11 to 20 years in current department or agency 6 3341
2014 More than 20 years in current department or agency 7 1732

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 2391
2017 3 to 10 years in current department or agency 7 5702
2017 11 to 20 years in current department or agency 9 3865
2017 More than 20 years in current department or agency 9 1475
2014 Less than 3 years in current department or agency 6 1853
2014 3 to 10 years in current department or agency 6 6598
2014 11 to 20 years in current department or agency 8 3341
2014 More than 20 years in current department or agency 9 1732

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 2391
2017 3 to 10 years in current department or agency 9 5702
2017 11 to 20 years in current department or agency 8 3865
2017 More than 20 years in current department or agency 8 1475
2014 Less than 3 years in current department or agency 10 1853
2014 3 to 10 years in current department or agency 9 6598
2014 11 to 20 years in current department or agency 8 3341
2014 More than 20 years in current department or agency 11 1732

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 2391
2017 3 to 10 years in current department or agency 8 5702
2017 11 to 20 years in current department or agency 8 3865
2017 More than 20 years in current department or agency 9 1475
2014 Less than 3 years in current department or agency 9 1853
2014 3 to 10 years in current department or agency 8 6598
2014 11 to 20 years in current department or agency 10 3341
2014 More than 20 years in current department or agency 11 1732

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 2391
2017 3 to 10 years in current department or agency 49 5702
2017 11 to 20 years in current department or agency 47 3865
2017 More than 20 years in current department or agency 43 1475
2014 Less than 3 years in current department or agency 53 1853
2014 3 to 10 years in current department or agency 49 6598
2014 11 to 20 years in current department or agency 46 3341
2014 More than 20 years in current department or agency 43 1732

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 2266
2017 3 to 10 years in current department or agency 6 5331
2017 11 to 20 years in current department or agency 7 3547
2017 More than 20 years in current department or agency 5 1344
2014 Less than 3 years in current department or agency 6 1748
2014 3 to 10 years in current department or agency 6 6174
2014 11 to 20 years in current department or agency 6 3056
2014 More than 20 years in current department or agency 7 1573

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 2266
2017 3 to 10 years in current department or agency 14 5331
2017 11 to 20 years in current department or agency 9 3547
2017 More than 20 years in current department or agency 8 1344
2014 Less than 3 years in current department or agency 18 1748
2014 3 to 10 years in current department or agency 12 6174
2014 11 to 20 years in current department or agency 8 3056
2014 More than 20 years in current department or agency 8 1573

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 2266
2017 3 to 10 years in current department or agency 5 5331
2017 11 to 20 years in current department or agency 4 3547
2017 More than 20 years in current department or agency 4 1344
2014 Less than 3 years in current department or agency 5 1748
2014 3 to 10 years in current department or agency 4 6174
2014 11 to 20 years in current department or agency 3 3056
2014 More than 20 years in current department or agency 3 1573

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 3 2266
2017 3 to 10 years in current department or agency 3 5331
2017 11 to 20 years in current department or agency 3 3547
2017 More than 20 years in current department or agency 2 1344
2014 Less than 3 years in current department or agency 3 1748
2014 3 to 10 years in current department or agency 2 6174
2014 11 to 20 years in current department or agency 2 3056
2014 More than 20 years in current department or agency 3 1573

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 2266
2017 3 to 10 years in current department or agency 3 5331
2017 11 to 20 years in current department or agency 3 3547
2017 More than 20 years in current department or agency 3 1344
2014 Less than 3 years in current department or agency 3 1748
2014 3 to 10 years in current department or agency 3 6174
2014 11 to 20 years in current department or agency 2 3056
2014 More than 20 years in current department or agency 2 1573

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 2266
2017 3 to 10 years in current department or agency 5 5331
2017 11 to 20 years in current department or agency 6 3547
2017 More than 20 years in current department or agency 6 1344
2014 Less than 3 years in current department or agency 5 1748
2014 3 to 10 years in current department or agency 5 6174
2014 11 to 20 years in current department or agency 5 3056
2014 More than 20 years in current department or agency 5 1573

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 20 2266
2017 3 to 10 years in current department or agency 7 5331
2017 11 to 20 years in current department or agency 7 3547
2017 More than 20 years in current department or agency 5 1344
2014 Less than 3 years in current department or agency 19 1748
2014 3 to 10 years in current department or agency 6 6174
2014 11 to 20 years in current department or agency 5 3056
2014 More than 20 years in current department or agency 5 1573

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 14 2266
2017 3 to 10 years in current department or agency 11 5331
2017 11 to 20 years in current department or agency 9 3547
2017 More than 20 years in current department or agency 7 1344
2014 Less than 3 years in current department or agency 12 1748
2014 3 to 10 years in current department or agency 10 6174
2014 11 to 20 years in current department or agency 8 3056
2014 More than 20 years in current department or agency 6 1573

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 2266
2017 3 to 10 years in current department or agency 10 5331
2017 11 to 20 years in current department or agency 10 3547
2017 More than 20 years in current department or agency 11 1344
2014 Less than 3 years in current department or agency 9 1748
2014 3 to 10 years in current department or agency 9 6174
2014 11 to 20 years in current department or agency 10 3056
2014 More than 20 years in current department or agency 10 1573

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 2266
2017 3 to 10 years in current department or agency 25 5331
2017 11 to 20 years in current department or agency 24 3547
2017 More than 20 years in current department or agency 24 1344
2014 Less than 3 years in current department or agency 20 1748
2014 3 to 10 years in current department or agency 24 6174
2014 11 to 20 years in current department or agency 25 3056
2014 More than 20 years in current department or agency 21 1573

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 2266
2017 3 to 10 years in current department or agency 11 5331
2017 11 to 20 years in current department or agency 10 3547
2017 More than 20 years in current department or agency 9 1344
2014 Less than 3 years in current department or agency 8 1748
2014 3 to 10 years in current department or agency 10 6174
2014 11 to 20 years in current department or agency 9 3056
2014 More than 20 years in current department or agency 8 1573

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 2266
2017 3 to 10 years in current department or agency 46 5331
2017 11 to 20 years in current department or agency 45 3547
2017 More than 20 years in current department or agency 41 1344
2014 Less than 3 years in current department or agency 41 1748
2014 3 to 10 years in current department or agency 45 6174
2014 11 to 20 years in current department or agency 46 3056
2014 More than 20 years in current department or agency 38 1573

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 2 2266
2017 3 to 10 years in current department or agency 2 5331
2017 11 to 20 years in current department or agency 2 3547
2017 More than 20 years in current department or agency 3 1344
2014 Less than 3 years in current department or agency 2 1748
2014 3 to 10 years in current department or agency 2 6174
2014 11 to 20 years in current department or agency 3 3056
2014 More than 20 years in current department or agency 2 1573

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 2266
2017 3 to 10 years in current department or agency 62 5331
2017 11 to 20 years in current department or agency 63 3547
2017 More than 20 years in current department or agency 62 1344
2014 Less than 3 years in current department or agency 59 1748
2014 3 to 10 years in current department or agency 65 6174
2014 11 to 20 years in current department or agency 68 3056
2014 More than 20 years in current department or agency 66 1573

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 1 2266
2017 3 to 10 years in current department or agency 2 5331
2017 11 to 20 years in current department or agency 1 3547
2017 More than 20 years in current department or agency 1 1344

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 2266
2017 3 to 10 years in current department or agency 12 5331
2017 11 to 20 years in current department or agency 14 3547
2017 More than 20 years in current department or agency 13 1344
2014 Less than 3 years in current department or agency 12 1748
2014 3 to 10 years in current department or agency 13 6174
2014 11 to 20 years in current department or agency 13 3056
2014 More than 20 years in current department or agency 16 1573

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 70 30 2396
2017 3 to 10 years in current department or agency 97 3 5712
2017 11 to 20 years in current department or agency 98 2 3871
2017 More than 20 years in current department or agency 98 2 1477

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 15 14 2 2 35 10 68 6 44542
2017 3 to 10 years in current department or agency 16 18 22 4 4 29 7 53 13 63616
2017 11 to 20 years in current department or agency 15 20 23 5 5 28 5 51 15 42370
2017 More than 20 years in current department or agency 18 23 23 4 4 23 4 57 12 20151
2014 Less than 3 years in current department or agency 20 14 16 2 2 36 10 64 7 32198
2014 3 to 10 years in current department or agency 15 17 21 4 4 31 7 53 12 80418
2014 11 to 20 years in current department or agency 15 19 23 4 4 29 5 52 13 40945
2014 More than 20 years in current department or agency 18 23 23 4 4 25 4 57 10 24645

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 27 12 2 1 15 2 81 4 44501
2017 3 to 10 years in current department or agency 28 32 19 5 4 12 2 69 10 63554
2017 11 to 20 years in current department or agency 26 33 19 5 5 10 1 67 11 42307
2017 More than 20 years in current department or agency 30 35 18 4 4 8 1 71 9 20102
2014 Less than 3 years in current department or agency 36 26 14 2 2 18 2 78 5 32196
2014 3 to 10 years in current department or agency 27 30 19 4 3 15 2 68 9 80377
2014 11 to 20 years in current department or agency 26 32 20 5 4 13 1 67 10 40936
2014 More than 20 years in current department or agency 29 34 19 4 3 11 1 70 8 24606
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 24 20 15 19 0 2 45 34 44537
2017 3 to 10 years in current department or agency 20 23 19 15 21 0 2 44 36 63558
2017 11 to 20 years in current department or agency 23 25 19 13 17 0 2 49 31 42289
2017 More than 20 years in current department or agency 25 24 19 13 17 0 2 50 30 20109

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 30 24 11 7 0 1 58 18 44557
2017 3 to 10 years in current department or agency 17 27 27 16 12 0 1 44 28 63570
2017 11 to 20 years in current department or agency 14 26 28 18 13 0 1 41 31 42299
2017 More than 20 years in current department or agency 16 26 28 17 12 0 1 42 30 20124

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 28 17 8 5 1 3 69 14 44452
2017 3 to 10 years in current department or agency 23 30 23 13 8 0 3 55 22 63452
2017 11 to 20 years in current department or agency 19 30 25 14 9 0 2 50 25 42199
2017 More than 20 years in current department or agency 19 30 25 15 9 0 2 50 24 20076

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 24 19 12 9 1 3 59 21 44538
2017 3 to 10 years in current department or agency 18 23 22 18 16 1 2 42 35 63560
2017 11 to 20 years in current department or agency 15 22 24 19 17 1 2 38 37 42304
2017 More than 20 years in current department or agency 16 23 24 18 16 1 2 40 35 20103

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 20 10 4 3 1 8 82 7 44481
2017 3 to 10 years in current department or agency 42 24 14 6 4 1 9 74 11 63474
2017 11 to 20 years in current department or agency 39 25 15 7 5 1 10 71 13 42233
2017 More than 20 years in current department or agency 38 24 14 7 5 1 11 71 13 20062

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 29 19 9 6 0 1 67 14 44418
2017 3 to 10 years in current department or agency 27 30 22 12 8 0 1 57 20 63430
2017 11 to 20 years in current department or agency 24 30 24 13 9 0 1 54 22 42184
2017 More than 20 years in current department or agency 29 32 22 10 6 0 1 61 16 20058

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 30 17 7 4 1 2 71 11 44390
2017 3 to 10 years in current department or agency 24 32 23 12 7 1 2 57 20 63392
2017 11 to 20 years in current department or agency 21 32 24 13 7 1 1 54 21 42162
2017 More than 20 years in current department or agency 23 33 23 12 6 1 2 58 19 20035

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 31 19 9 4 1 2 68 13 44383
2017 3 to 10 years in current department or agency 19 31 24 15 9 1 1 51 24 63397
2017 11 to 20 years in current department or agency 16 30 26 17 10 1 1 47 27 42187
2017 More than 20 years in current department or agency 17 31 25 16 9 1 1 48 26 20042

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 30 18 9 5 1 2 67 15 44410
2017 3 to 10 years in current department or agency 26 31 20 13 8 0 2 58 21 63411
2017 11 to 20 years in current department or agency 23 32 22 13 8 1 2 56 21 42187
2017 More than 20 years in current department or agency 26 32 21 11 7 1 2 60 19 20056

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 32 18 8 4 1 2 68 13 44342
2017 3 to 10 years in current department or agency 28 32 21 11 6 1 2 61 18 63279
2017 11 to 20 years in current department or agency 24 31 23 13 8 1 2 56 21 42089
2017 More than 20 years in current department or agency 22 30 23 14 8 1 2 53 23 19988

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 60 21 10 4 2 0 2 83 6 44523
2017 3 to 10 years in current department or agency 49 25 14 6 4 0 2 76 10 63593
2017 11 to 20 years in current department or agency 47 26 14 7 4 0 2 74 11 42320
2017 More than 20 years in current department or agency 49 26 14 6 4 0 2 77 9 20117

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 78 9 4 2 2 1 3 91 5 44516
2017 3 to 10 years in current department or agency 66 15 7 4 4 1 3 84 9 63574
2017 11 to 20 years in current department or agency 64 16 7 5 4 1 3 83 9 42331
2017 More than 20 years in current department or agency 67 15 7 4 3 1 3 86 7 20120

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 64 21 7 3 2 0 2 88 5 44468
2017 3 to 10 years in current department or agency 50 29 11 5 3 0 2 81 8 63548
2017 11 to 20 years in current department or agency 48 31 11 5 3 0 2 81 8 42311
2017 More than 20 years in current department or agency 51 30 11 4 2 0 2 83 6 20113

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 69 15 6 4 3 0 3 87 7 44470
2017 3 to 10 years in current department or agency 54 22 11 6 6 0 2 77 12 63527
2017 11 to 20 years in current department or agency 51 23 11 7 6 0 2 75 13 42323
2017 More than 20 years in current department or agency 54 23 10 6 5 0 2 79 11 20120

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 63 7 3 1 1 0 25 94 3 44464
2017 3 to 10 years in current department or agency 52 13 5 2 1 0 26 89 4 63496
2017 11 to 20 years in current department or agency 48 16 7 3 1 0 25 86 5 42263
2017 More than 20 years in current department or agency 47 18 7 2 1 0 24 85 5 20097

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 69 15 6 2 1 1 6 90 3 44294
2017 3 to 10 years in current department or agency 61 20 8 3 2 1 7 87 5 63243
2017 11 to 20 years in current department or agency 59 22 8 3 1 0 7 87 4 42067
2017 More than 20 years in current department or agency 60 22 8 2 1 0 7 88 4 19985

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 16 11 8 9 0 3 71 18 44561
2017 3 to 10 years in current department or agency 62 17 7 4 5 1 4 83 9 63616
2017 11 to 20 years in current department or agency 65 18 6 3 3 1 5 88 6 42333
2017 More than 20 years in current department or agency 71 15 5 2 2 1 5 91 4 20130

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 27 11 4 2 0 2 83 6 44495
2017 3 to 10 years in current department or agency 48 30 13 4 2 0 3 80 7 63520
2017 11 to 20 years in current department or agency 47 30 13 4 2 0 3 80 7 42250
2017 More than 20 years in current department or agency 50 30 12 4 2 0 3 82 6 20073

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 37 32 9 4 0 0 54 13 44603
2017 3 to 10 years in current department or agency 10 29 39 15 7 0 0 39 22 63682
2017 11 to 20 years in current department or agency 9 26 41 16 8 0 0 35 24 42402
2017 More than 20 years in current department or agency 11 26 40 15 7 0 0 38 22 20162

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 14 36 27 16 0 1 43 21 44469
2017 3 to 10 years in current department or agency 9 21 40 20 8 0 0 29 31 63491
2017 11 to 20 years in current department or agency 10 23 41 19 7 0 0 26 33 42242
2017 More than 20 years in current department or agency 9 22 41 20 8 0 0 28 31 20089

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 38 15 8 4 7 1 71 13 44555
2017 3 to 10 years in current department or agency 23 40 17 10 7 3 0 65 17 63592
2017 11 to 20 years in current department or agency 23 42 17 9 7 3 0 66 16 42350
2017 More than 20 years in current department or agency 25 42 17 8 5 3 0 69 14 20097

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 40 15 10 5 3 0 69 16 44574
2017 3 to 10 years in current department or agency 15 36 18 16 13 2 0 52 29 63609
2017 11 to 20 years in current department or agency 14 36 18 17 14 2 0 51 31 42356
2017 More than 20 years in current department or agency 17 38 19 14 11 2 0 56 25 20116
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 14 86 44531
2017 3 to 10 years in current department or agency 19 81 63589
2017 11 to 20 years in current department or agency 19 81 42344
2017 More than 20 years in current department or agency 16 84 20110
2014 Less than 3 years in current department or agency 13 87 32137
2014 3 to 10 years in current department or agency 16 84 80281
2014 11 to 20 years in current department or agency 16 84 40872
2014 More than 20 years in current department or agency 14 86 24598

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 78 22 6220
2017 3 to 10 years in current department or agency 78 22 11728
2017 11 to 20 years in current department or agency 78 22 7832
2017 More than 20 years in current department or agency 77 23 3143
2014 Less than 3 years in current department or agency 78 22 4147
2014 3 to 10 years in current department or agency 78 22 12891
2014 11 to 20 years in current department or agency 77 23 6458
2014 More than 20 years in current department or agency 76 24 3450

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 33 5 7 3 1 1 85 10 4868
2017 3 to 10 years in current department or agency 46 35 6 8 4 0 1 82 12 9262
2017 11 to 20 years in current department or agency 43 38 6 8 4 0 0 81 12 6152
2017 More than 20 years in current department or agency 46 36 6 8 4 1 0 82 12 2439
2014 Less than 3 years in current department or agency 54 31 5 6 3 0 1 86 9 3269
2014 3 to 10 years in current department or agency 50 32 6 7 4 0 0 82 11 10186
2014 11 to 20 years in current department or agency 47 34 6 8 4 0 0 82 12 5002
2014 More than 20 years in current department or agency 49 32 6 8 5 0 1 82 13 2640
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 22 20 13 15 4 1 26 74 44597
2017 3 to 10 years in current department or agency 28 24 19 11 13 3 1 29 71 63684
2017 11 to 20 years in current department or agency 35 25 17 9 9 4 1 36 64 42408
2017 More than 20 years in current department or agency 38 24 16 8 9 4 1 40 60 20172

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 31127
2017 3 to 10 years in current department or agency 22 42422
2017 11 to 20 years in current department or agency 16 25012
2017 More than 20 years in current department or agency 13 11106

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 31127
2017 3 to 10 years in current department or agency 35 42422
2017 11 to 20 years in current department or agency 28 25012
2017 More than 20 years in current department or agency 25 11106

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 31127
2017 3 to 10 years in current department or agency 18 42422
2017 11 to 20 years in current department or agency 16 25012
2017 More than 20 years in current department or agency 13 11106

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 31127
2017 3 to 10 years in current department or agency 54 42422
2017 11 to 20 years in current department or agency 52 25012
2017 More than 20 years in current department or agency 47 11106

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 31127
2017 3 to 10 years in current department or agency 9 42422
2017 11 to 20 years in current department or agency 6 25012
2017 More than 20 years in current department or agency 3 11106

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 31127
2017 3 to 10 years in current department or agency 36 42422
2017 11 to 20 years in current department or agency 40 25012
2017 More than 20 years in current department or agency 46 11106

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 50 18 10 4 12 30592
2017 3 to 10 years in current department or agency 6 46 18 10 4 15 41619
2017 11 to 20 years in current department or agency 8 48 17 9 4 13 24526
2017 More than 20 years in current department or agency 9 49 17 9 4 13 10901

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 24 15 16 20 2 7 45 39 31299
2017 3 to 10 years in current department or agency 10 20 16 17 26 2 9 34 49 42683
2017 11 to 20 years in current department or agency 9 20 17 17 25 2 10 33 48 25237
2017 More than 20 years in current department or agency 8 19 17 18 24 2 12 32 48 11234

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 12 12 17 44 3 7 19 69 31290
2017 3 to 10 years in current department or agency 3 9 12 17 48 2 9 14 73 42667
2017 11 to 20 years in current department or agency 3 10 13 17 43 3 11 16 69 25219
2017 More than 20 years in current department or agency 3 11 15 18 39 3 11 16 66 11224
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