2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - IN

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 40 41 3 12 4 0 0 81 16 814
2017 IN-01 43 38 3 11 4 0 0 82 15 568
2017 IN-02 15 56 7 19 4 0 0 71 23 75
2014 IN 36 45 5 10 4 0 0 81 14 824
2014 IN-01 41 40 5 10 3 0 0 81 14 231
2014 IN-02 13 60 6 21 0 0 0 73 21 52
2011 IN 46 40 4 8 2 0 0 86 10 1155
2011 IN-01 49 39 3 6 2 0 0 89 8 332
2011 IN-02 38 40 6 15 0 0 0 78 15 48

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 81 15 2 1 1 0 0 97 1 814
2017 IN-01 82 14 2 1 1 0 0 97 2 568
2017 IN-02 73 21 4 0 1 0 0 95 1 75
2014 IN 81 13 2 2 1 0 1 95 3 832
2014 IN-01 78 14 3 3 1 0 1 93 4 232
2014 IN-02 81 12 6 2 0 0 0 92 2 52
2011 IN 86 10 1 1 1 0 0 96 2 1153
2011 IN-01 85 10 2 2 1 0 0 96 2 331
2011 IN-02 76 17 2 0 2 0 2 95 2 48

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 70 11 4 2 2 0 10 91 4 814
2017 IN-01 70 11 4 2 2 0 11 91 4 570
2017 IN-02 73 8 7 3 4 0 5 86 7 74
2014 IN 73 10 3 1 1 0 12 94 3 832
2014 IN-01 70 8 5 1 2 0 14 91 4 232
2014 IN-02 79 13 6 2 0 0 0 92 2 52
2011 IN 75 9 2 1 1 0 11 95 3 1154
2011 IN-01 72 9 2 1 1 1 15 95 3 331
2011 IN-02 70 19 6 0 0 0 6 94 0 48

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 36 29 10 10 6 0 9 72 17 816
2017 IN-01 38 29 10 10 5 0 9 73 16 570
2017 IN-02 41 27 12 11 4 0 5 72 15 75
2014 IN 34 32 10 10 7 0 8 71 17 830
2014 IN-01 32 36 9 10 6 0 7 73 18 233
2014 IN-02 38 33 6 15 6 0 2 73 22 52
2011 IN 36 30 9 11 7 0 8 71 20 1152
2011 IN-01 40 30 7 13 7 0 4 72 20 330
2011 IN-02 35 36 6 15 4 0 4 74 20 48

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 37 44 6 10 3 0 0 80 13 816
2017 IN-01 41 42 6 8 3 0 0 83 11 570
2017 IN-02 13 45 12 21 8 0 0 59 29 75
2014 IN 32 45 9 11 4 0 0 76 15 834
2014 IN-01 32 48 7 9 4 0 0 80 13 233
2014 IN-02 15 31 21 23 10 0 0 46 33 52
2011 IN 44 39 6 8 2 0 0 83 10 1152
2011 IN-01 48 37 5 8 2 0 0 84 11 330
2011 IN-02 26 49 17 6 2 0 0 75 8 48

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 38 34 17 5 5 0 0 72 11 817
2017 IN-01 40 33 16 6 5 0 0 73 11 571
2017 IN-02 32 41 19 4 4 0 0 73 8 75
2014 IN 35 32 19 9 5 0 0 67 14 832
2014 IN-01 34 27 21 10 7 0 0 62 17 231
2014 IN-02 27 37 23 10 4 0 0 63 13 52
2011 IN 36 33 18 8 5 0 1 69 13 1152
2011 IN-01 29 33 22 9 6 1 1 63 15 331
2011 IN-02 49 34 6 9 2 0 0 83 11 48

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 49 31 10 7 4 0 0 80 11 817
2017 IN-01 51 28 9 7 4 0 0 80 11 571
2017 IN-02 39 43 7 11 1 0 0 81 12 75
2014 IN 43 35 11 6 4 0 0 79 11 831
2014 IN-01 41 34 13 5 7 0 0 75 12 232
2014 IN-02 40 40 17 2 0 0 0 81 2 52
2011 IN 42 35 11 7 5 0 0 77 12 1153
2011 IN-01 38 36 10 8 8 0 1 74 16 331
2011 IN-02 35 56 6 0 2 0 0 91 2 48

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 36 36 10 12 5 0 0 72 18 817
2017 IN-01 37 36 9 12 6 0 0 73 17 570
2017 IN-02 36 36 11 15 3 0 0 72 17 75
2014 IN 33 38 11 11 6 0 1 72 17 834
2014 IN-01 36 36 8 11 6 0 2 74 18 233
2014 IN-02 27 38 19 15 0 0 0 65 15 52

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 30 29 17 13 10 0 1 60 23 818
2017 IN-01 31 28 16 13 11 0 1 60 24 571
2017 IN-02 21 29 20 15 15 0 0 51 29 75
2014 IN 29 32 16 13 9 1 1 61 22 831
2014 IN-01 31 32 16 11 10 0 0 63 21 231
2014 IN-02 21 37 12 21 10 0 0 58 31 52
2011 IN 31 33 16 11 7 0 2 65 18 1152
2011 IN-01 32 35 12 9 10 1 2 69 19 332
2011 IN-02 34 27 19 6 13 0 0 61 20 48

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 18 15 16 10 14 3 23 45 33 818
2017 IN-01 19 13 17 10 12 4 24 45 32 571
2017 IN-02 11 16 19 11 32 1 11 30 48 75
2014 IN 20 15 14 9 14 3 24 49 32 830
2014 IN-01 23 15 14 6 14 2 26 53 28 232
2014 IN-02 10 10 23 10 33 6 10 23 50 52
2011 IN 22 15 13 10 13 4 22 51 31 1150
2011 IN-01 31 15 11 7 8 4 24 64 20 332
2011 IN-02 22 15 14 15 30 0 4 39 47 48

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 34 40 12 8 6 0 0 74 14 818
2017 IN-01 36 39 12 7 6 0 0 75 13 571
2017 IN-02 28 44 15 9 4 0 0 72 13 75
2014 IN 29 44 15 7 5 0 0 73 12 831
2014 IN-01 31 39 15 9 4 0 0 71 14 233
2014 IN-02 21 56 8 6 10 0 0 77 15 52
2011 IN 33 42 14 7 5 0 0 75 11 1155
2011 IN-01 28 41 17 8 4 0 0 70 13 332
2011 IN-02 42 38 13 4 2 0 0 80 6 48

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 19 34 16 18 14 0 0 53 31 817
2017 IN-01 19 34 15 18 13 0 0 54 31 570
2017 IN-02 15 35 13 24 13 0 0 49 37 75
2014 IN 20 33 18 15 13 0 0 54 28 833
2014 IN-01 24 33 15 15 13 0 0 57 28 233
2014 IN-02 17 23 23 19 17 0 0 40 37 52
2011 IN 21 35 20 13 10 0 0 56 23 1154
2011 IN-01 21 40 15 14 9 1 0 62 23 332
2011 IN-02 14 35 22 23 6 0 0 49 30 48

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 43 41 7 7 3 0 0 83 10 817
2017 IN-01 48 37 7 5 3 0 0 85 8 571
2017 IN-02 21 48 9 19 3 0 0 69 21 75

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 48 35 9 5 2 0 0 84 7 816
2017 IN-01 51 34 9 4 2 0 0 85 6 569
2017 IN-02 41 40 7 9 3 0 0 81 12 75
2014 IN 44 41 8 5 2 0 0 85 7 834
2014 IN-01 42 45 7 4 2 0 0 87 6 233
2014 IN-02 35 50 8 4 4 0 0 85 8 52
2011 IN 45 39 9 4 2 1 0 85 6 1152
2011 IN-01 45 36 10 5 2 1 0 82 8 330
2011 IN-02 45 49 5 2 0 0 0 93 2 48

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 20 35 18 15 12 0 0 56 27 818
2017 IN-01 21 34 18 15 12 0 0 54 27 571
2017 IN-02 17 31 23 17 12 0 0 48 29 75

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 53 31 11 3 2 0 0 84 6 816
2017 IN-01 54 29 10 4 3 0 0 84 7 570
2017 IN-02 52 36 8 3 1 0 0 88 4 75
2014 IN 61 26 9 2 1 0 0 88 4 835
2014 IN-01 56 27 12 3 2 0 0 84 4 233
2014 IN-02 54 31 10 4 2 0 0 85 6 52
2011 IN 56 31 8 3 2 0 0 87 5 1155
2011 IN-01 53 32 10 3 2 0 0 86 5 332
2011 IN-02 66 25 7 2 0 0 0 91 2 48

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 12 30 18 19 21 0 1 42 40 816
2017 IN-01 14 30 16 18 21 1 1 44 40 570
2017 IN-02 11 40 13 23 13 0 0 51 36 75
2014 IN 12 31 19 21 16 0 1 44 37 833
2014 IN-01 16 27 15 24 17 0 1 44 41 231
2014 IN-02 17 40 19 15 8 0 0 58 23 52
2011 IN 12 28 23 19 15 2 1 42 35 1152
2011 IN-01 12 28 23 18 15 3 2 41 34 331
2011 IN-02 10 50 23 13 5 0 0 60 17 48

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 15 29 18 18 18 1 1 45 37 814
2017 IN-01 16 29 17 18 19 1 1 45 38 568
2017 IN-02 21 31 21 16 11 0 0 52 27 75
2014 IN 16 26 24 17 16 1 2 42 33 834
2014 IN-01 19 19 25 19 18 0 1 38 37 232
2014 IN-02 23 38 25 10 4 0 0 62 13 52

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 22 40 18 11 8 0 1 63 19 812
2017 IN-01 24 39 17 11 8 0 1 64 19 566
2017 IN-02 16 41 23 12 7 1 0 58 19 75
2014 IN 24 36 19 13 6 1 1 61 20 831
2014 IN-01 26 36 20 12 6 0 1 62 18 233
2014 IN-02 23 33 21 21 0 2 0 57 22 52
2011 IN 34 40 14 6 3 1 2 76 10 1154
2011 IN-01 39 38 13 5 3 2 1 78 8 331
2011 IN-02 20 47 27 2 2 2 0 68 4 48

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 42 35 13 6 5 0 0 76 10 817
2017 IN-01 44 33 14 5 4 0 0 77 9 571
2017 IN-02 40 37 12 5 5 0 0 77 11 75
2014 IN 41 37 12 6 3 0 0 78 10 832
2014 IN-01 39 35 12 9 5 0 0 74 14 233
2014 IN-02 29 54 12 4 2 0 0 83 6 52
2011 IN 41 38 11 7 3 0 0 79 10 1152
2011 IN-01 37 40 12 7 4 0 0 77 11 330
2011 IN-02 53 32 9 4 0 2 0 87 4 48

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 55 25 7 2 1 1 9 89 3 816
2017 IN-01 57 23 6 2 1 1 11 90 2 570
2017 IN-02 36 39 17 5 1 0 1 76 7 75
2014 IN 52 28 9 1 1 1 9 88 2 833
2014 IN-01 55 27 9 0 0 0 8 90 0 232
2014 IN-02 25 58 13 2 0 0 2 84 2 52
2011 IN 51 28 10 2 2 0 8 85 4 1152
2011 IN-01 52 27 9 2 1 0 9 87 3 332
2011 IN-02 25 33 30 4 4 0 2 60 9 47

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 4 11 30 25 23 2 4 52 17 814
2017 IN-01 4 10 27 25 25 2 5 55 16 567
2017 IN-02 7 17 45 19 12 0 0 31 24 75
2014 IN 4 14 30 28 19 1 4 49 19 831
2014 IN-01 3 13 31 27 23 0 3 52 16 233
2014 IN-02 4 21 38 29 4 2 2 34 26 52
2011 IN 4 12 30 25 23 1 5 52 16 1152
2011 IN-01 4 11 28 24 25 2 7 54 16 331
2011 IN-02 9 15 54 14 4 2 2 18 25 48

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 7 13 25 21 27 4 4 52 21 812
2017 IN-01 7 11 24 21 29 5 4 54 19 567
2017 IN-02 8 27 27 19 18 0 1 37 36 74
2014 IN 8 14 26 22 24 2 4 49 24 829
2014 IN-01 8 16 26 18 28 1 3 48 25 231
2014 IN-02 6 13 29 35 13 2 2 50 20 52
2011 IN 6 13 24 21 27 4 5 53 20 1153
2011 IN-01 7 13 19 22 30 4 5 57 22 331
2011 IN-02 13 15 32 23 13 2 2 38 29 48

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 6 13 23 20 22 6 11 51 22 814
2017 IN-01 5 10 22 20 24 7 12 54 19 568
2017 IN-02 11 25 32 17 12 0 3 30 37 75
2014 IN 6 14 23 22 20 6 10 49 24 833
2014 IN-01 6 15 15 22 25 7 12 57 25 233
2014 IN-02 10 21 31 17 17 0 4 36 32 52
2011 IN 6 12 20 18 25 8 12 53 22 1151
2011 IN-01 8 11 17 19 23 8 15 54 24 330
2011 IN-02 9 15 37 21 12 2 4 35 26 48

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 2 6 19 32 31 2 7 70 9 813
2017 IN-01 2 5 17 30 35 3 7 73 8 566
2017 IN-02 1 16 31 39 11 1 1 51 18 75
2014 IN 3 6 21 37 26 1 6 68 10 834
2014 IN-01 2 6 17 34 32 2 7 73 8 233
2014 IN-02 4 4 29 48 13 0 2 63 8 52
2011 IN 3 7 20 28 32 3 8 66 11 1152
2011 IN-01 4 6 15 27 35 3 10 71 12 330
2011 IN-02 0 10 40 31 17 0 2 49 10 48

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 5 10 21 23 31 3 8 60 16 814
2017 IN-01 3 8 20 23 34 3 8 64 13 567
2017 IN-02 13 23 32 19 11 0 3 30 37 75
2014 IN 5 12 23 25 27 1 7 57 18 831
2014 IN-01 4 6 22 24 33 1 9 64 11 232
2014 IN-02 8 23 25 27 17 0 0 44 31 52
2011 IN 3 7 20 23 32 3 12 65 12 1152
2011 IN-01 5 7 15 23 34 5 13 68 14 330
2011 IN-02 9 13 39 22 13 2 2 37 22 48

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 8 10 22 21 26 7 6 55 21 813
2017 IN-01 7 11 20 20 29 7 7 57 20 566
2017 IN-02 13 12 33 27 11 1 3 39 26 75
2014 IN 8 13 20 19 24 7 7 51 26 832
2014 IN-01 11 15 17 19 27 3 9 51 29 232
2014 IN-02 8 13 33 31 10 4 2 43 22 52
2011 IN 9 11 22 18 24 8 7 50 24 1151
2011 IN-01 11 10 23 15 26 8 7 48 25 330
2011 IN-02 4 20 34 22 18 0 2 40 25 48

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 7 12 25 20 25 4 7 50 22 815
2017 IN-01 7 12 22 20 27 4 7 54 21 568
2017 IN-02 12 17 37 17 13 0 3 32 30 75
2014 IN 7 13 29 20 18 4 7 44 23 832
2014 IN-01 8 13 25 21 24 3 7 49 23 233
2014 IN-02 6 25 29 27 12 2 0 39 31 52
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 74 9 6 2 3 0 6 89 5 819
2017 IN-01 75 8 6 1 3 0 6 89 5 571
2017 IN-02 70 13 4 4 3 0 7 89 7 76
2014 IN 76 11 4 3 1 0 5 92 4 842
2014 IN-01 75 10 6 3 1 0 4 89 4 235
2014 IN-02 75 11 8 4 0 0 2 88 4 53
2011 IN 78 9 4 3 2 1 3 91 5 1151
2011 IN-01 79 11 3 2 2 2 2 93 4 330
2011 IN-02 70 15 4 4 2 0 4 89 7 48

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 19 24 20 12 9 8 8 51 25 817
2017 IN-01 20 25 18 11 9 8 9 54 24 571
2017 IN-02 13 25 21 20 16 4 1 40 38 76
2014 IN 20 27 18 12 7 7 8 56 22 842
2014 IN-01 23 31 17 7 9 7 6 61 19 236
2014 IN-02 6 30 21 30 6 2 6 39 39 53

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 34 28 12 12 8 3 1 66 21 817
2017 IN-01 37 27 12 11 9 3 2 67 20 569
2017 IN-02 20 33 13 22 9 1 1 54 32 76
2014 IN 34 28 15 11 7 4 1 65 20 839
2014 IN-01 38 27 15 9 8 2 0 67 18 235
2014 IN-02 27 25 19 21 8 0 0 52 29 52

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 22 33 17 14 8 4 2 58 24 817
2017 IN-01 24 32 17 13 7 5 2 60 21 569
2017 IN-02 9 30 13 28 17 1 1 41 46 76
2014 IN 22 30 18 16 9 5 2 55 26 841
2014 IN-01 25 28 15 17 9 6 1 56 27 236
2014 IN-02 8 21 23 26 23 0 0 28 49 53
2011 IN 24 36 15 12 6 6 1 65 19 1152
2011 IN-01 26 35 15 13 7 3 1 64 20 330
2011 IN-02 6 44 13 24 13 0 0 51 36 48

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 16 20 14 12 11 23 3 49 32 816
2017 IN-01 17 17 15 12 9 26 3 49 30 568
2017 IN-02 14 33 14 12 21 4 1 50 35 76
2014 IN 18 22 16 12 11 18 3 51 29 843
2014 IN-01 20 19 14 15 12 17 2 48 34 236
2014 IN-02 13 25 21 19 21 2 0 38 40 53
2011 IN 23 22 15 9 10 20 1 57 24 1149
2011 IN-01 27 22 14 10 12 14 1 58 26 329
2011 IN-02 16 34 9 17 17 4 2 53 37 47

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 10 19 17 16 11 25 2 40 37 816
2017 IN-01 11 18 16 15 10 28 2 41 36 568
2017 IN-02 5 25 14 26 24 3 3 32 53 76
2014 IN 10 16 20 17 13 23 2 34 39 840
2014 IN-01 14 14 25 17 11 19 1 34 35 235
2014 IN-02 8 8 12 38 31 2 2 16 72 52

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 39 38 9 7 3 2 1 80 11 817
2017 IN-01 42 36 9 6 3 2 1 81 9 569
2017 IN-02 26 43 9 17 4 0 0 70 21 76
2014 IN 37 39 12 7 2 1 1 77 10 839
2014 IN-01 38 44 10 5 2 0 0 83 7 234
2014 IN-02 26 36 21 13 4 0 0 62 17 53
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 42 32 10 10 6 0 0 74 16 818
2017 IN-01 46 29 9 10 6 0 0 75 15 570
2017 IN-02 28 38 11 16 8 0 0 66 24 76
2014 IN 42 35 10 7 5 0 0 77 12 837
2014 IN-01 44 36 8 6 6 0 0 81 12 232
2014 IN-02 33 31 21 12 4 0 0 63 15 52
2011 IN 38 37 10 9 6 0 0 75 15 1154
2011 IN-01 40 36 9 10 6 0 0 76 15 331
2011 IN-02 20 50 15 9 7 0 0 70 15 48

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 42 29 13 8 5 2 2 74 13 818
2017 IN-01 45 27 12 8 3 3 2 75 12 570
2017 IN-02 29 38 16 8 8 1 0 68 16 76
2014 IN 39 33 14 7 5 1 1 73 12 837
2014 IN-01 40 31 15 7 6 1 0 72 13 232
2014 IN-02 27 40 19 13 0 0 0 67 13 52
2011 IN 39 31 12 8 5 4 1 74 13 1153
2011 IN-01 43 30 12 7 4 4 1 77 11 331
2011 IN-02 17 57 6 13 4 2 0 76 18 48

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 40 35 9 11 4 1 0 76 15 817
2017 IN-01 43 34 9 9 4 1 0 78 13 569
2017 IN-02 22 42 7 25 3 1 0 65 28 76
2014 IN 39 37 10 10 4 0 0 77 14 841
2014 IN-01 39 36 10 9 5 0 0 75 14 236
2014 IN-02 29 38 15 17 0 0 0 67 17 52
2011 IN 38 35 10 11 5 1 0 74 16 1152
2011 IN-01 38 37 10 10 4 1 0 76 14 331
2011 IN-02 31 43 4 15 5 2 0 76 20 48

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 84 7 3 1 2 0 3 94 3 816
2017 IN-01 84 7 3 1 2 0 3 94 3 569
2017 IN-02 83 5 4 3 1 0 4 92 4 76
2014 IN 84 9 2 2 2 0 3 95 3 841
2014 IN-01 84 7 3 2 1 0 3 93 3 236
2014 IN-02 85 6 0 6 0 2 2 94 6 52
2011 IN 85 7 2 1 2 0 3 95 3 1153
2011 IN-01 85 7 3 1 1 1 2 95 2 331
2011 IN-02 87 2 2 0 5 0 4 93 5 48

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 38 21 8 5 11 3 14 71 19 818
2017 IN-01 40 20 8 5 11 3 13 72 19 571
2017 IN-02 26 22 12 8 18 0 13 56 30 76
2014 IN 40 22 10 4 8 3 13 74 14 841
2014 IN-01 42 20 9 4 11 2 11 72 18 236
2014 IN-02 37 15 10 6 4 2 27 73 14 52
2011 IN 32 27 12 8 9 3 9 67 19 1152
2011 IN-01 33 25 11 10 8 4 9 67 21 331
2011 IN-02 20 37 8 4 16 4 10 67 24 47

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 43 26 13 8 7 1 1 71 16 819
2017 IN-01 46 23 12 9 7 1 1 71 16 571
2017 IN-02 36 36 11 8 11 0 0 71 18 76

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 41 28 15 8 6 2 0 71 14 817
2017 IN-01 44 27 14 7 5 2 1 73 13 570
2017 IN-02 32 32 18 11 7 1 0 64 17 76

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 41 31 13 8 6 0 0 72 14 819
2017 IN-01 43 30 13 9 5 1 0 73 14 571
2017 IN-02 32 32 18 8 11 0 0 63 18 76
2014 IN 44 30 13 7 5 0 0 75 13 840
2014 IN-01 47 31 8 8 6 0 0 78 14 236
2014 IN-02 41 27 24 4 4 0 0 69 8 51
Top of Page

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 14 34 12 22 13 3 2 51 37 86
2017 IN-01 0 30 20 10 20 20 0 38 38 10
2017 IN-02 15 37 12 24 12 0 1 52 36 68
2014 IN 14 24 26 20 13 2 1 39 34 88
2014 IN-02 11 20 25 30 11 2 0 33 42 44

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 26 29 15 8 8 12 1 64 19 812
2017 IN-01 29 27 15 8 7 12 2 65 17 566
2017 IN-02 18 33 16 22 9 1 0 52 32 76
2014 IN 28 28 17 9 7 10 1 63 18 827
2014 IN-01 30 33 11 8 9 8 0 69 18 231
2014 IN-02 19 30 25 13 11 2 0 50 25 53
2011 IN 25 27 15 10 8 12 1 61 21 1147
2011 IN-01 29 30 12 9 7 12 1 68 18 331
2011 IN-02 10 46 15 22 2 4 0 59 25 48

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 25 32 16 14 11 3 0 58 25 811
2017 IN-01 27 31 15 13 11 3 1 59 25 565
2017 IN-02 20 25 18 22 13 1 0 45 36 76
2014 IN 27 31 20 12 8 2 1 59 20 830
2014 IN-01 29 31 17 13 9 1 0 61 22 233
2014 IN-02 19 26 26 19 9 0 0 45 28 53
2011 IN 28 32 17 12 8 3 0 62 20 1150
2011 IN-01 32 27 18 12 8 3 0 62 20 332
2011 IN-02 18 34 26 15 5 2 0 54 20 48

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 16 31 18 16 10 9 0 52 28 816
2017 IN-01 18 30 17 16 9 9 0 53 28 570
2017 IN-02 8 38 17 18 16 3 0 47 35 76
2014 IN 16 32 23 13 8 8 0 52 23 837
2014 IN-01 18 32 23 9 11 7 0 54 21 233
2014 IN-02 11 30 25 25 8 2 0 42 33 53
2011 IN 19 28 19 15 8 10 1 52 26 1151
2011 IN-01 20 28 16 18 7 10 1 54 28 332
2011 IN-02 8 40 24 19 5 4 0 50 25 48

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 20 28 16 12 15 9 0 52 29 816
2017 IN-01 21 27 17 11 14 10 0 54 28 570
2017 IN-02 18 28 11 16 26 1 0 47 43 76
2014 IN 22 29 16 13 11 8 0 56 26 836
2014 IN-01 24 29 16 13 13 5 0 56 27 231
2014 IN-02 13 26 19 21 15 6 0 42 38 53
2011 IN 22 30 14 12 10 12 0 59 25 1151
2011 IN-01 23 28 14 11 10 14 0 59 25 332
2011 IN-02 17 35 19 9 9 11 0 59 20 48

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 16 30 17 17 14 5 0 49 33 816
2017 IN-01 19 30 16 16 15 5 0 51 32 570
2017 IN-02 9 33 26 14 17 0 0 42 32 76
2014 IN 16 30 18 20 10 5 0 49 32 836
2014 IN-01 18 31 18 19 11 3 0 51 31 233
2014 IN-02 9 32 15 28 13 2 0 42 42 53
2011 IN 17 34 14 18 11 5 0 54 31 1151
2011 IN-01 18 37 13 16 10 5 0 58 28 332
2011 IN-02 9 42 21 13 7 8 0 56 21 48
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 24 39 18 12 5 2 1 64 18 815
2017 IN-01 27 39 17 10 5 1 1 68 15 568
2017 IN-02 15 37 19 21 5 3 0 53 27 75
2014 IN 27 41 16 9 5 1 0 69 15 844
2014 IN-01 31 38 14 10 5 1 0 70 15 235
2014 IN-02 17 51 9 13 9 0 0 68 23 53
2011 IN 30 37 16 10 5 2 0 69 15 1153
2011 IN-01 34 32 16 11 5 2 0 67 16 330
2011 IN-02 23 58 12 6 0 0 0 81 6 48

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 34 38 12 5 2 8 1 80 8 816
2017 IN-01 37 37 11 4 2 8 1 81 7 568
2017 IN-02 22 47 18 9 0 3 0 72 9 76
2014 IN 35 36 15 5 2 7 1 77 7 843
2014 IN-01 39 35 13 6 2 5 0 78 8 236
2014 IN-02 32 43 15 8 2 0 0 75 9 53
2011 IN 34 36 14 5 2 9 1 77 8 1152
2011 IN-01 34 31 16 7 2 10 1 72 10 330
2011 IN-02 29 45 6 7 0 12 0 85 8 48

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 30 35 11 10 6 5 3 70 18 818
2017 IN-01 32 34 10 10 7 5 3 72 18 570
2017 IN-02 25 37 13 16 5 4 0 64 22 76
2014 IN 32 32 13 9 7 5 2 69 16 844
2014 IN-01 35 29 13 8 9 6 0 68 18 235
2014 IN-02 38 26 15 13 8 0 0 64 21 53
2011 IN 30 34 10 9 8 6 2 70 19 1151
2011 IN-01 33 35 8 9 7 7 1 74 17 332
2011 IN-02 27 42 19 9 2 2 0 70 11 48

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 13 28 22 14 11 8 5 47 28 817
2017 IN-01 15 28 20 14 10 7 6 50 27 569
2017 IN-02 13 33 22 16 12 4 0 48 29 76
2014 IN 15 24 24 16 10 7 4 44 30 844
2014 IN-01 18 25 20 16 11 6 3 47 30 236
2014 IN-02 15 23 19 25 17 2 0 38 42 53
2011 IN 11 26 20 14 12 12 6 44 32 1149
2011 IN-01 10 26 18 16 13 14 4 44 35 332
2011 IN-02 12 31 28 9 9 10 2 49 20 48

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 14 22 15 16 19 12 1 42 40 818
2017 IN-01 16 21 14 16 18 14 2 43 40 570
2017 IN-02 11 26 17 12 28 7 0 39 42 76
2014 IN 17 23 18 16 15 11 1 45 35 845
2014 IN-01 17 23 19 16 14 10 0 45 34 236
2014 IN-02 13 21 11 28 21 4 2 36 52 53
2011 IN 18 22 17 14 14 14 1 48 33 1147
2011 IN-01 22 20 18 11 11 15 2 51 27 331
2011 IN-02 17 24 17 21 15 6 0 44 39 48

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 67 11 6 2 3 2 9 88 5 818
2017 IN-01 67 11 6 2 3 3 8 88 5 570
2017 IN-02 70 11 3 7 1 0 9 88 9 76
2014 IN 69 12 5 3 2 2 8 89 5 844
2014 IN-01 67 12 7 3 2 2 7 87 5 235
2014 IN-02 72 13 6 6 0 0 4 88 6 53

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 76 9 4 2 3 2 3 89 6 819
2017 IN-01 77 9 4 2 3 2 2 90 6 571
2017 IN-02 66 11 8 5 4 0 7 82 10 76
2014 IN 72 12 5 3 2 2 3 89 6 843
2014 IN-01 70 11 7 4 3 3 2 86 7 236
2014 IN-02 72 11 9 4 2 0 2 85 6 53
2011 IN 79 10 2 3 2 1 2 92 5 1152
2011 IN-01 80 10 2 2 1 2 2 94 4 330
2011 IN-02 74 11 9 4 2 0 0 85 7 48

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 10 17 23 16 19 11 4 31 41 818
2017 IN-01 11 16 22 15 19 12 4 32 41 570
2017 IN-02 4 17 18 25 26 5 4 23 57 76
2014 IN 10 17 25 16 17 12 4 31 40 839
2014 IN-01 11 19 23 21 15 9 3 34 41 235
2014 IN-02 0 25 23 28 21 2 2 25 51 53
2011 IN 12 20 25 14 14 11 4 37 33 1153
2011 IN-01 12 18 26 13 15 12 4 36 33 331
2011 IN-02 16 23 27 17 11 4 2 42 30 48

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 8 18 19 17 26 7 6 30 49 819
2017 IN-01 8 17 18 18 25 7 6 29 50 571
2017 IN-02 5 26 16 17 32 1 3 33 51 76
2014 IN 10 18 20 18 21 7 5 32 45 843
2014 IN-01 15 16 14 23 20 9 3 35 48 235
2014 IN-02 8 17 21 19 30 4 2 26 52 53
2011 IN 12 23 19 15 19 8 6 39 39 1151
2011 IN-01 12 23 18 14 20 9 5 40 39 330
2011 IN-02 23 31 9 22 12 4 0 56 35 48

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 8 24 23 19 17 7 2 35 40 819
2017 IN-01 9 22 23 20 17 7 2 34 41 571
2017 IN-02 8 38 16 25 11 1 1 47 36 76

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 35 30 15 4 5 8 4 73 10 819
2017 IN-01 38 26 14 4 5 9 4 74 10 571
2017 IN-02 28 33 16 5 11 5 3 66 17 76
2014 IN 36 30 15 4 4 10 2 74 8 844
2014 IN-01 40 31 12 4 3 8 1 79 8 236
2014 IN-02 32 34 21 8 0 4 2 70 8 53

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 34 35 14 7 5 4 1 73 12 817
2017 IN-01 37 33 13 7 5 5 1 74 13 569
2017 IN-02 29 33 20 7 9 3 0 64 16 76
2014 IN 33 36 15 7 2 6 1 74 10 844
2014 IN-01 38 35 13 8 3 3 0 75 11 236
2014 IN-02 19 49 25 4 0 0 4 71 4 53
2011 IN 35 32 14 8 4 5 1 72 13 1152
2011 IN-01 42 29 13 10 4 3 0 73 14 331
2011 IN-02 15 41 17 13 4 9 0 62 19 48

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 43 35 10 7 4 0 0 78 12 817
2017 IN-01 45 33 10 7 4 0 1 79 11 569
2017 IN-02 33 37 16 9 5 0 0 70 14 76
2014 IN 44 37 9 5 4 0 0 81 9 843
2014 IN-01 46 36 7 6 5 0 0 83 10 236
2014 IN-02 42 32 19 4 4 0 0 74 8 53
2011 IN 47 33 10 6 4 1 0 81 10 1150
2011 IN-01 56 26 9 6 3 0 0 81 10 331
2011 IN-02 38 40 11 9 2 0 0 78 11 48

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 28 33 19 9 10 0 1 62 19 818
2017 IN-01 30 32 19 8 9 1 1 63 17 570
2017 IN-02 18 36 21 11 13 1 0 55 24 76
2014 IN 28 33 20 11 8 0 1 61 19 844
2014 IN-01 33 30 16 11 10 0 0 63 21 236
2014 IN-02 23 38 21 15 4 0 0 60 19 53
2011 IN 31 33 17 11 6 1 0 65 17 1151
2011 IN-01 34 31 15 11 7 1 0 67 18 332
2011 IN-02 27 39 22 11 2 0 0 65 13 48

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 28 36 17 11 7 0 0 65 18 817
2017 IN-01 30 36 16 11 7 0 1 66 18 569
2017 IN-02 21 33 21 13 9 3 0 55 23 76
2014 IN 29 35 18 10 6 1 0 65 17 842
2014 IN-01 33 34 15 11 7 0 0 67 18 235
2014 IN-02 26 36 23 11 4 0 0 62 15 53
2011 IN 31 37 17 10 5 1 0 68 15 1152
2011 IN-01 35 33 16 10 5 0 0 69 16 332
2011 IN-02 18 47 15 17 2 0 0 65 19 48

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 20 19 21 13 16 8 2 44 33 818
2017 IN-01 20 20 19 14 16 9 2 45 34 570
2017 IN-02 26 14 22 13 12 11 1 46 28 76
2014 IN 21 20 20 13 15 8 3 46 32 841
2014 IN-01 21 17 20 12 19 7 3 43 34 235
2014 IN-02 15 15 25 21 15 8 2 33 40 53
2011 IN 23 22 17 12 14 10 2 51 30 1151
2011 IN-01 24 19 16 12 18 9 2 48 34 331
2011 IN-02 22 29 17 17 4 11 0 57 24 48
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 IN 17 49 34 811
2017 IN-01 16 49 35 565
2017 IN-02 17 55 28 75
2014 IN 22 49 28 832
2014 IN-01 26 44 30 234
2014 IN-02 15 52 33 52
2011 IN 23 47 29 1154
2011 IN-01 26 43 32 332
2011 IN-02 29 50 21 48

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 IN 32 4 27 19 4 14 138
2017 IN-01 27 6 30 18 6 13 89
2017 IN-02 23 0 23 38 0 15 13
2014 IN 30 12 18 27 9999 13 180
2014 IN-01 14 14 17 37 9999 19 59
2011 IN 23 10 19 24 9999 24 266
2011 IN-01 15 8 24 25 9999 29 84
2011 IN-02 22 38 24 8 9999 8 13
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 IN 20 80 812
2017 IN-01 19 81 568
2017 IN-02 32 68 75
2014 IN 22 78 842
2014 IN-01 19 81 236
2014 IN-02 25 75 53

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 IN 28 163
2017 IN-01 28 110
2017 IN-02 42 24
2014 IN 34 186
2014 IN-01 39 44
2014 IN-02 38 13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 IN 53 163
2017 IN-01 50 110
2017 IN-02 54 24
2014 IN 62 186
2014 IN-01 64 44
2014 IN-02 69 13

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 IN 7 163
2017 IN-02 46 24
2014 IN 3 186
2014 IN-01 0 44

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 IN 0 163
2017 IN-01 0 110
2017 IN-02 0 24
2014 IN-01 0 44
2014 IN-02 0 13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 IN 0 163
2017 IN-01 0 110
2017 IN-02 0 24
2014 IN-01 0 44

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 IN 41 163
2017 IN-01 46 110
2014 IN 38 186
2014 IN-01 45 44

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 IN 3 163
2014 IN 5 186
2014 IN-02 0 13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 IN 51 164
2017 IN-01 53 110
2017 IN-02 50 24
2014 IN 38 186
2014 IN-01 50 44

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 IN 32 164
2017 IN-01 30 110
2017 IN-02 33 24
2014 IN 33 186
2014 IN-01 32 44
2014 IN-02 38 13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 IN 25 164
2017 IN-01 20 110
2017 IN-02 38 24
2014 IN 30 186
2014 IN-01 27 44

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 IN 32 164
2017 IN-01 34 110
2017 IN-02 29 24
2014 IN 25 186
2014 IN-01 32 44

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 IN 18 164
2017 IN-01 18 110
2014 IN 20 186
2014 IN-01 25 44

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 IN 65 164
2017 IN-01 65 110
2017 IN-02 75 24
2014 IN 61 186
2014 IN-01 73 44
2014 IN-02 69 13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 IN 27 164
2017 IN-01 28 110
2017 IN-02 38 24
2014 IN 19 186
2014 IN-01 27 44

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 IN 3 164
2017 IN-02 0 24
2014 IN 3 186
2014 IN-01 0 44

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 IN 13 164
2017 IN-01 15 110
2014 IN 14 186
2014 IN-01 14 44

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 IN 24 164
2017 IN-01 27 110
2014 IN 20 186
2014 IN-01 25 44

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 IN 37 164
2017 IN-01 34 110
2017 IN-02 38 24
2014 IN 40 186
2014 IN-01 43 44
2014 IN-02 62 13

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 IN 38 164
2017 IN-01 39 110
2017 IN-02 42 24
2014 IN 37 186
2014 IN-01 43 44

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 IN 10 164
2017 IN-01 11 110
2014 IN 13 186
2014 IN-01 25 44

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 IN 65 164
2017 IN-01 60 110
2017 IN-02 75 24
2014 IN 64 186
2014 IN-01 61 44
2014 IN-02 54 13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 IN 18 164
2017 IN-01 15 110
2017 IN-02 33 24
2014 IN 20 186
2014 IN-01 30 44

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 IN 5 164
2014 IN 8 186
2014 IN-02 0 13

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 IN 23 164
2017 IN-01 23 110
2017 IN-02 33 24
2014 IN 24 186
2014 IN-01 27 44

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 IN 7 164
2017 IN-01 7 110
2014 IN 9 186
2014 IN-01 18 44

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 IN 10 164
2017 IN-01 11 110
2014 IN 12 186
2014 IN-02 0 13

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 IN 13 164
2017 IN-01 12 110
2017 IN-02 25 24
2014 IN 14 186
2014 IN-01 18 44
2014 IN-02 0 13

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 IN 5 164
2017 IN-01 7 110
2017 IN-02 0 24
2014 IN 12 186
2014 IN-01 16 44

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 IN 18 164
2017 IN-01 18 110
2014 IN 19 186
2014 IN-01 20 44

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 IN 16 146
2017 IN-01 17 98
2014 IN 13 160
2014 IN-01 13 40

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 IN 23 146
2017 IN-01 23 98
2017 IN-02 35 20
2014 IN 18 160
2014 IN-01 18 40

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 IN 8 146
2017 IN-01 5 98
2014 IN 8 160

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 IN 9 146
2017 IN-01 5 98
2014 IN-02 0 13

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 IN 9 146
2017 IN-01 9 98
2014 IN 13 160
2014 IN-01 18 40

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 IN 7 146
2017 IN-01 6 98
2014 IN 8 160

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 IN-02 0 20
2014 IN-01 0 40

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 IN 12 146
2017 IN-01 12 98
2014 IN 10 160
2014 IN-01 13 40

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 IN 12 146
2017 IN-01 12 98
2014 IN 11 160
2014 IN-01 13 40
2014 IN-02 0 13

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 IN 18 146
2017 IN-01 17 98
2017 IN-02 25 20
2014 IN 25 160
2014 IN-01 45 40

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 IN 5 146
2017 IN-01 5 98
2014 IN 7 160

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 IN 32 146
2017 IN-01 31 98
2017 IN-02 40 20
2014 IN 41 160
2014 IN-01 50 40
2014 IN-02 62 13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 IN-02 0 20
2014 IN-02 0 13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 IN 55 146
2017 IN-01 52 98
2017 IN-02 65 20
2014 IN 52 160
2014 IN-01 63 40
2014 IN-02 54 13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 IN-02 0 20

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 IN 24 146
2017 IN-01 22 98
2014 IN 21 160
2014 IN-01 20 40

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 IN 99 1 163
2017 IN-01 99 1 109
2017 IN-02 100 0 24

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 13 16 15 7 7 35 8 50 25 816
2017 IN-01 13 15 15 6 6 37 8 51 23 570
2017 IN-02 9 21 18 12 17 16 7 39 37 76
2014 IN 11 16 20 8 6 33 7 44 23 841
2014 IN-01 11 17 17 9 6 31 8 47 25 236
2014 IN-02 4 13 25 13 10 27 8 26 35 52

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 25 28 15 7 6 15 3 65 16 815
2017 IN-01 27 27 15 6 6 16 3 67 14 569
2017 IN-02 17 36 11 17 11 7 3 58 30 76
2014 IN 25 31 18 6 4 15 1 67 12 846
2014 IN-01 28 29 19 7 4 12 1 66 12 236
2014 IN-02 15 38 28 8 6 4 2 56 14 53
2011 IN 35 30 15 5 3 11 1 74 9 1149
2011 IN-01 40 29 14 4 2 10 1 77 7 330
2011 IN-02 25 33 22 9 2 9 0 63 12 46
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 18 47 12 16 4 2 0 67 21 819
2017 IN-01 20 45 12 16 5 2 0 67 21 571
2017 IN-02 21 53 11 11 3 3 0 76 14 76
2014 IN 20 47 14 11 6 1 0 69 17 844
2014 IN-01 23 45 14 9 7 2 0 69 17 237
2014 IN-02 34 51 0 11 4 0 0 85 15 53
2011 IN 17 48 14 14 5 1 1 66 20 1154
2011 IN-01 18 45 14 16 5 1 1 64 22 331
2011 IN-02 30 50 6 14 0 0 0 80 14 48

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 8 22 21 14 10 22 3 40 31 818
2017 IN-01 9 20 21 15 10 22 3 40 33 570
2017 IN-02 1 28 22 18 12 14 4 35 37 76
2014 IN 11 23 20 15 11 17 2 42 33 846
2014 IN-01 10 22 22 15 12 17 2 39 33 236
2014 IN-02 9 23 19 23 11 13 2 38 40 53
2011 IN 10 28 20 10 6 22 3 51 21 1154
2011 IN-01 10 25 21 9 5 25 4 50 21 331
2011 IN-02 8 45 22 11 6 8 0 58 18 48

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 29 29 16 5 3 17 0 70 11 817
2017 IN-01 31 27 16 5 3 18 1 71 10 569
2017 IN-02 24 38 17 8 5 8 0 67 14 76
2014 IN 27 35 15 6 2 14 1 73 10 843
2014 IN-01 26 34 16 9 3 11 1 69 13 236
2014 IN-02 31 46 13 6 2 2 0 78 8 52
2011 IN 28 30 15 5 2 19 1 72 9 1151
2011 IN-01 30 26 16 5 2 20 1 71 9 330
2011 IN-02 21 55 11 7 0 6 0 81 7 48

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 22 29 17 7 6 17 0 63 16 818
2017 IN-01 25 27 16 8 6 18 0 63 17 570
2017 IN-02 28 30 21 9 4 8 0 63 14 76
2014 IN 21 30 18 9 4 17 1 63 15 843
2014 IN-01 23 32 17 11 4 12 1 64 17 235
2014 IN-02 25 43 15 8 4 4 2 72 12 53
2011 IN 25 29 15 8 3 20 1 68 14 1153
2011 IN-01 27 26 16 8 3 19 1 66 14 331
2011 IN-02 24 46 15 4 2 9 0 76 7 48
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 IN 7 93 810
2017 IN-01 6 94 567
2017 IN-02 11 89 75
2014 IN 8 92 840
2014 IN-01 10 90 236
2014 IN-02 9 91 53

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 IN 16 57
2017 IN-01 18 34
2014 IN 36 70
2014 IN-01 26 23

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 IN 68 57
2017 IN-01 56 34
2014 IN 70 70
2014 IN-01 83 23

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 IN-01 0 34
2014 IN-01 0 23

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 IN 0 57
2017 IN-01 0 34
2014 IN 0 70
2014 IN-01 0 23

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 IN 0 57
2017 IN-01 0 34

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 IN 26 57
2017 IN-01 35 34
2014 IN 20 70
2014 IN-01 22 23

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 IN 9 57
2017 IN-01 15 34
2014 IN 10 70

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 IN 21 57
2017 IN-01 24 34
2014 IN 20 70
2014 IN-01 22 23

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 IN 28 57
2017 IN-01 29 34
2014 IN 27 70
2014 IN-01 22 23

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 IN 11 57
2017 IN-01 15 34
2014 IN 14 70

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 IN 11 57
2014 IN 7 70
2014 IN-01 0 23

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 IN 14 57
2014 IN 20 70

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 IN 18 57
2017 IN-01 15 34
2014 IN 16 70
2014 IN-01 22 23

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 IN-01 0 34

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 IN 11 57
2014 IN 10 70

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 IN-01 0 34

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 IN 21 57
2017 IN-01 15 34
2014 IN 24 70
2014 IN-01 26 23

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 IN-01 0 34
2014 IN 0 70
2014 IN-01 0 23

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 IN 21 57
2017 IN-01 26 34
2014 IN 30 70
2014 IN-01 35 23

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 IN 35 57
2017 IN-01 32 34
2014 IN 40 70
2014 IN-01 30 23

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 IN 19 57
2014 IN 14 70

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 IN 18 57
2017 IN-01 18 34
2014 IN 20 70

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 IN 11 57
2014 IN 9 70

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 IN 47 57
2017 IN-01 50 34
2014 IN 44 70
2014 IN-01 57 23

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 IN 18 50
2017 IN-01 21 29
2014 IN 18 62

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 IN-01 0 29
2014 IN-01 0 20

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 IN 0 50
2017 IN-01 0 29

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 IN 0 50
2017 IN-01 0 29
2014 IN 8 62

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 IN 16 50
2017 IN-01 17 29
2014 IN 26 62
2014 IN-01 25 20

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 IN 32 50
2017 IN-01 24 29
2014 IN 24 62
2014 IN-01 25 20

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 IN-01 0 29
2014 IN 8 62

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 IN 46 50
2017 IN-01 38 29
2014 IN 42 62
2014 IN-01 45 20

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 IN 72 50
2017 IN-01 66 29
2014 IN 71 62
2014 IN-01 80 20

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 IN 18 50
2017 IN-01 21 29
2014 IN 11 62

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 IN 98 2 56
2017 IN-01 97 3 33

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 14 15 18 2 4 40 7 55 12 812
2017 IN-01 14 13 17 2 3 43 8 55 11 566
2017 IN-02 13 26 25 5 7 20 4 52 16 76
2014 IN 12 14 21 3 3 40 6 49 12 840
2014 IN-01 11 15 21 3 4 39 6 48 14 236
2014 IN-02 10 13 29 6 4 33 6 38 16 52

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 29 27 15 3 3 20 3 72 8 813
2017 IN-01 31 25 15 3 3 21 2 73 8 567
2017 IN-02 24 37 18 7 4 8 3 68 12 76
2014 IN 26 30 15 4 2 20 2 73 7 843
2014 IN-01 25 35 19 3 3 14 1 70 7 236
2014 IN-02 28 34 17 4 2 13 2 73 7 53
2011 IN 39 29 13 3 2 13 1 80 6 1154
2011 IN-01 41 29 15 3 1 10 0 79 5 331
2011 IN-02 28 39 8 9 2 13 0 78 13 47
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 31 25 22 11 11 0 1 56 22 816
2017 IN-01 33 24 21 10 11 1 1 57 22 569
2017 IN-02 22 36 21 13 8 0 0 58 21 76

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 47 28 14 5 2 0 3 78 8 815
2017 IN-01 50 28 14 4 1 0 3 80 6 569
2017 IN-02 25 35 17 15 7 0 1 61 22 75

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 50 25 13 4 2 1 5 80 6 814
2017 IN-01 52 23 13 3 2 1 5 80 6 568
2017 IN-02 35 32 21 7 4 0 1 68 11 75

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 59 20 8 4 1 4 5 86 6 816
2017 IN-01 61 18 8 3 1 4 5 87 5 569
2017 IN-02 25 45 14 11 3 0 3 72 14 76

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 62 15 6 2 1 1 13 90 4 813
2017 IN-01 63 14 5 2 1 1 14 90 4 567
2017 IN-02 54 25 9 0 3 0 9 87 3 76

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 32 30 17 10 9 0 0 63 20 816
2017 IN-01 32 30 18 10 9 0 1 63 19 568
2017 IN-02 25 32 21 9 13 0 0 57 22 76

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 31 27 21 11 7 1 3 59 19 816
2017 IN-01 33 25 22 10 7 1 3 59 18 568
2017 IN-02 20 36 22 16 7 0 0 55 22 76

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 43 27 16 7 4 1 3 73 11 816
2017 IN-01 46 24 15 6 4 1 3 74 10 568
2017 IN-02 26 26 30 12 5 0 0 53 17 76

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 47 29 12 7 4 0 1 77 11 817
2017 IN-01 50 25 12 6 4 1 2 77 10 570
2017 IN-02 29 37 18 9 7 0 0 66 16 76

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 57 25 10 4 2 1 2 84 6 816
2017 IN-01 59 24 9 3 2 1 2 86 5 568
2017 IN-02 45 30 16 7 1 0 1 76 8 76

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 49 23 13 6 4 0 4 75 11 816
2017 IN-01 49 21 14 7 5 0 4 73 12 569
2017 IN-02 59 30 5 3 0 0 3 92 3 76

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 71 14 6 3 3 0 3 88 5 816
2017 IN-01 73 11 6 3 2 1 4 88 5 569
2017 IN-02 62 17 9 5 5 0 1 80 11 76

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 72 18 4 2 1 0 3 93 3 816
2017 IN-01 76 14 3 2 1 0 3 93 3 569
2017 IN-02 47 37 12 1 3 0 0 84 4 76

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 59 20 11 4 5 0 2 80 9 815
2017 IN-01 61 18 10 4 4 0 2 81 9 567
2017 IN-02 43 32 16 4 5 0 0 75 9 76

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 45 6 1 1 1 0 47 95 3 810
2017 IN-01 45 1 0 1 0 0 52 97 2 564
2017 IN-02 37 41 8 5 5 0 4 81 11 76

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 46 22 13 6 4 0 9 75 11 817
2017 IN-01 44 23 13 7 3 0 10 74 12 570
2017 IN-02 66 18 11 3 1 0 1 85 4 76

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 25 19 18 15 21 0 1 45 37 817
2017 IN-01 24 19 18 16 21 0 2 43 38 569
2017 IN-02 28 13 20 14 24 1 0 41 39 76

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 52 28 10 4 3 0 2 83 7 816
2017 IN-01 52 28 10 4 3 1 3 83 7 568
2017 IN-02 62 25 11 3 0 0 0 87 3 76

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 16 37 32 9 5 0 0 53 14 815
2017 IN-01 18 37 30 9 5 0 0 56 15 568
2017 IN-02 8 33 47 7 5 0 0 41 12 75

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 8 15 35 27 15 0 0 42 24 814
2017 IN-01 10 14 34 27 15 0 0 42 24 568
2017 IN-02 4 20 44 24 8 0 0 32 24 75

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 16 31 22 14 11 6 1 50 27 818
2017 IN-01 17 30 22 13 12 5 0 50 27 571
2017 IN-02 11 32 22 22 11 1 1 43 34 76

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 16 29 22 15 13 3 3 47 30 818
2017 IN-01 17 27 22 16 12 4 2 47 30 571
2017 IN-02 11 25 28 17 18 1 0 36 36 76
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 IN 18 82 816
2017 IN-01 16 84 570
2017 IN-02 15 85 75
2014 IN 16 84 836
2014 IN-01 19 81 236
2014 IN-02 10 90 52

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 IN 74 26 144
2017 IN-01 75 25 93
2017 IN-02 73 27 11
2014 IN 79 21 137
2014 IN-01 86 14 44

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 43 28 4 14 8 3 0 74 22 106
2017 IN-01 46 28 1 14 7 3 0 76 22 69
2014 IN 41 36 4 11 6 1 1 78 18 108
2014 IN-01 36 44 3 10 5 0 3 82 16 39
Top of Page

Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 45 22 10 5 3 15 1 53 47 813
2017 IN-01 44 22 9 5 3 16 2 54 46 567
2017 IN-02 44 28 12 8 3 5 0 46 54 75

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 IN 24 310
2017 IN-01 23 209
2017 IN-02 30 37

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 IN 38 310
2017 IN-01 34 209
2017 IN-02 54 37

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 IN 14 310
2017 IN-01 15 209
2017 IN-02 19 37

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 IN 43 310
2017 IN-01 46 209
2017 IN-02 35 37

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 IN 1 310
2017 IN-01 1 209
2017 IN-02 3 37

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 IN 32 310
2017 IN-01 34 209
2017 IN-02 30 37

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 IN 12 67 10 4 2 5 294
2017 IN-01 14 64 9 6 3 5 198
2017 IN-02 3 58 28 3 3 6 36

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 11 33 16 14 13 2 11 50 31 318
2017 IN-01 11 33 16 14 13 3 12 51 31 215
2017 IN-02 18 29 16 18 13 0 5 50 33 38

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 IN 9 25 15 15 13 4 20 44 37 317
2017 IN-01 9 24 15 15 12 5 21 44 36 214
2017 IN-02 13 24 5 11 24 3 21 48 45 38
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