2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - HS

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 36 46 6 7 5 0 0 82 12 114
2017 HS-04 29 64 3 0 4 0 0 93 4 10
2017 HS-05 30 42 19 9 0 0 0 72 9 10
2017 HS-06 51 41 4 4 0 0 0 92 4 49
2017 HS-07 30 53 6 6 6 0 0 82 12 15
2014 HS 52 35 4 4 3 2 0 89 7 107
2014 HS-02 65 25 5 5 0 0 0 90 5 11
2014 HS-06 63 30 4 2 0 0 0 94 2 46
2011 HS 54 36 4 5 2 0 0 90 6 447
2011 HS-02 63 33 0 5 0 0 0 95 5 17
2011 HS-03 52 31 6 7 3 0 0 84 10 100
2011 HS-04 61 30 4 5 0 0 0 91 5 23
2011 HS-05 54 39 2 5 0 0 0 93 5 100
2011 HS-06 50 43 2 2 2 0 0 94 4 48
2011 HS-07 10 51 10 20 10 0 0 60 30 17
2008 HS 46 45 4 5 1 0 0 90 6 354
2008 HS-03 40 52 3 5 0 0 0 92 5 97
2008 HS-04 23 77 0 0 0 0 0 100 0 17
2008 HS-05 50 41 5 3 0 0 0 92 3 130
2008 HS-06 61 32 0 7 0 0 0 93 7 31
2008 HS-07 21 27 0 40 13 0 0 48 52 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 69 16 9 5 1 0 0 85 6 112
2017 HS-04 65 32 0 0 3 0 0 97 3 10
2017 HS-05 53 23 19 5 0 0 0 77 5 10
2017 HS-06 77 19 2 2 0 0 0 96 2 47
2017 HS-07 61 9 30 0 0 0 0 70 0 15
2014 HS 79 19 0 0 0 2 0 100 0 106
2014 HS-02 83 17 0 0 0 0 0 100 0 11
2014 HS-06 87 13 0 0 0 0 0 100 0 45
2011 HS 64 23 4 1 1 1 6 94 2 445
2011 HS-02 80 15 0 0 5 0 0 95 5 17
2011 HS-03 64 20 3 1 0 1 11 96 1 99
2011 HS-04 75 20 5 0 0 0 0 95 0 23
2011 HS-05 55 26 5 2 1 2 10 92 3 101
2011 HS-06 81 16 0 2 0 0 0 98 2 48
2011 HS-07 57 33 5 0 0 0 5 95 0 17
2008 HS 60 24 4 2 1 0 8 92 3 354
2008 HS-03 57 25 8 1 2 0 8 89 3 97
2008 HS-04 55 21 10 13 0 0 0 76 13 16
2008 HS-05 54 27 2 2 1 0 14 95 3 130
2008 HS-06 76 24 0 0 0 0 0 100 0 31
2008 HS-07 60 33 0 0 6 0 0 94 6 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 74 15 1 8 0 1 0 90 9 113
2017 HS-04 68 29 0 3 0 0 0 97 3 10
2017 HS-05 53 23 5 19 0 0 0 77 19 10
2017 HS-06 75 19 2 2 2 0 0 94 4 48
2017 HS-07 88 6 0 0 0 6 0 100 0 15
2014 HS 83 16 0 0 0 0 0 100 0 107
2014 HS-02 95 5 0 0 0 0 0 100 0 11
2014 HS-06 87 13 0 0 0 0 0 100 0 46
2011 HS 56 16 3 2 1 0 21 93 3 442
2011 HS-02 76 20 0 0 5 0 0 95 5 17
2011 HS-03 56 13 4 2 0 2 23 92 3 99
2011 HS-04 71 17 0 4 4 0 4 92 8 23
2011 HS-05 44 19 5 1 2 0 29 89 4 100
2011 HS-06 81 12 2 2 2 0 0 94 4 48
2011 HS-07 62 5 10 5 0 0 18 82 6 17
2008 HS 57 20 4 1 0 0 18 94 1 352
2008 HS-03 57 18 7 1 0 1 16 91 1 96
2008 HS-04 40 53 0 7 0 0 0 93 7 17
2008 HS-05 43 20 2 0 0 0 35 97 0 129
2008 HS-06 75 24 0 1 0 0 0 99 1 31
2008 HS-07 87 6 0 0 6 0 0 94 6 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 29 27 15 21 8 0 0 57 29 113
2017 HS-04 6 58 29 3 4 0 0 64 7 10
2017 HS-05 9 23 19 49 0 0 0 32 49 10
2017 HS-06 33 35 8 19 4 0 0 69 23 48
2017 HS-07 15 32 24 12 18 0 0 47 29 15
2014 HS 49 32 4 8 7 0 0 81 15 107
2014 HS-02 90 10 0 0 0 0 0 100 0 11
2014 HS-06 46 32 4 16 2 0 0 78 18 46
2011 HS 37 42 9 7 3 0 2 80 10 445
2011 HS-02 41 44 0 5 10 0 0 85 15 16
2011 HS-03 25 43 12 15 1 0 4 71 17 100
2011 HS-04 47 38 10 5 0 0 0 85 5 23
2011 HS-05 35 49 9 2 2 1 2 87 4 100
2011 HS-06 45 41 4 10 0 0 0 86 10 48
2011 HS-07 28 15 0 28 30 0 0 42 58 17

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 24 48 10 11 7 0 0 72 18 114
2017 HS-04 3 90 0 3 4 0 0 93 7 10
2017 HS-05 9 44 28 0 19 0 0 53 19 10
2017 HS-06 39 45 8 6 2 0 0 84 8 49
2017 HS-07 30 26 9 23 12 0 0 56 35 15
2014 HS 33 42 8 10 4 0 3 77 14 106
2014 HS-02 47 23 13 0 13 0 5 74 13 11
2014 HS-06 46 40 4 9 0 0 0 87 9 46
2011 HS 39 40 10 6 2 0 3 81 9 448
2011 HS-02 18 38 20 0 15 0 10 62 16 17
2011 HS-03 30 47 13 6 2 0 1 78 8 100
2011 HS-04 45 45 0 5 0 0 5 95 5 23
2011 HS-05 46 37 8 7 2 0 0 83 9 101
2011 HS-06 46 35 4 8 2 0 4 85 11 48
2011 HS-07 46 30 10 10 5 0 0 75 15 17
2008 HS 39 36 10 12 4 0 0 74 16 354
2008 HS-03 33 40 13 12 2 0 0 73 14 98
2008 HS-04 7 60 20 10 3 0 0 67 13 17
2008 HS-05 47 34 11 7 1 0 1 81 8 131
2008 HS-06 50 25 3 18 3 0 0 75 22 31
2008 HS-07 6 60 12 22 0 0 0 66 22 10

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 57 25 9 9 1 0 0 82 10 110
2017 HS-05 53 28 0 19 0 0 0 81 19 10
2017 HS-06 42 46 6 4 0 0 2 89 4 48
2017 HS-07 41 24 12 24 0 0 0 64 24 15
2014 HS 61 34 3 1 2 0 0 95 2 107
2014 HS-02 77 18 5 0 0 0 0 95 0 11
2014 HS-06 56 42 0 0 2 0 0 98 2 46
2011 HS 53 31 11 4 2 0 0 84 5 444
2011 HS-02 63 16 15 0 5 0 0 80 5 16
2011 HS-03 42 28 18 8 4 1 0 70 12 98
2011 HS-04 55 29 8 9 0 0 0 84 9 23
2011 HS-05 55 38 5 2 0 0 1 94 2 101
2011 HS-06 65 31 2 2 0 0 0 96 2 48
2011 HS-07 77 13 10 0 0 0 0 90 0 17
2008 HS 50 35 10 3 2 0 0 86 5 355
2008 HS-03 36 38 17 6 2 0 1 75 8 98
2008 HS-04 60 34 7 0 0 0 0 93 0 17
2008 HS-05 46 38 13 2 2 0 0 84 3 130
2008 HS-06 62 31 3 3 0 0 0 93 3 31
2008 HS-07 81 13 6 0 0 0 0 94 0 10

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 61 25 1 11 2 0 0 86 13 110
2017 HS-05 53 28 0 19 0 0 0 81 19 10
2017 HS-06 75 21 0 2 2 0 0 96 4 48
2017 HS-07 41 21 3 30 6 0 0 61 36 15
2014 HS 66 31 0 1 2 0 0 97 3 106
2014 HS-02 85 15 0 0 0 0 0 100 0 11
2014 HS-06 74 26 0 0 0 0 0 100 0 45
2011 HS 58 27 7 4 3 0 1 86 7 448
2011 HS-02 67 28 0 0 5 0 0 95 5 17
2011 HS-03 42 33 11 7 8 0 0 75 14 100
2011 HS-04 45 46 0 9 0 0 0 91 9 23
2011 HS-05 66 25 6 3 1 0 0 91 4 101
2011 HS-06 84 14 0 2 0 0 0 98 2 48
2011 HS-07 80 20 0 0 0 0 0 100 0 17
2008 HS 62 25 7 3 3 0 0 88 5 355
2008 HS-03 49 30 13 5 2 1 0 80 7 98
2008 HS-04 77 23 0 0 0 0 0 100 0 17
2008 HS-05 57 29 9 3 2 1 0 86 5 133
2008 HS-06 90 7 0 0 3 0 0 97 3 31
2008 HS-07 38 40 6 16 0 0 0 78 16 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 44 33 9 9 5 0 0 77 14 110
2017 HS-05 47 23 30 0 0 0 0 70 0 10
2017 HS-06 54 33 8 4 0 0 0 88 4 48
2017 HS-07 33 38 6 0 23 0 0 71 23 15
2014 HS 45 41 5 7 1 0 0 87 8 107
2014 HS-02 40 55 5 0 0 0 0 95 0 11
2014 HS-06 51 43 0 6 0 0 0 94 6 46

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 49 21 14 6 10 0 1 70 16 110
2017 HS-05 51 23 21 5 0 0 0 74 5 10
2017 HS-06 33 35 15 4 13 0 0 69 17 48
2017 HS-07 30 38 9 0 18 0 6 72 19 15
2014 HS 44 31 13 7 5 0 0 75 12 107
2014 HS-02 40 42 0 18 0 0 0 82 18 11
2014 HS-06 32 43 13 11 2 0 0 75 13 46
2011 HS 34 37 14 5 5 1 3 75 10 447
2011 HS-02 21 49 4 21 5 0 0 70 26 16
2011 HS-03 37 34 13 5 7 1 3 75 12 100
2011 HS-04 37 59 4 0 0 0 0 96 0 23
2011 HS-05 33 33 19 2 4 5 5 73 6 101
2011 HS-06 38 39 10 6 6 0 0 77 12 48
2011 HS-07 33 53 0 5 10 0 0 85 15 17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 27 22 13 17 15 0 6 52 34 111
2017 HS-05 28 5 19 47 2 0 0 32 49 10
2017 HS-06 22 22 14 8 16 0 16 54 29 49
2017 HS-07 6 18 33 18 18 0 9 26 39 15
2014 HS 26 27 9 8 14 2 15 63 26 107
2014 HS-02 55 23 0 0 13 0 9 86 14 11
2014 HS-06 11 27 13 8 19 0 22 49 35 46
2011 HS 56 23 5 4 6 1 6 84 10 445
2011 HS-02 54 22 0 5 14 0 5 80 20 17
2011 HS-03 58 22 4 3 5 3 5 87 9 99
2011 HS-04 56 23 9 0 0 0 13 90 0 23
2011 HS-05 71 18 6 2 0 2 1 92 2 100
2011 HS-06 24 16 12 12 23 0 12 46 40 48
2011 HS-07 38 28 5 10 15 0 5 69 26 17
2008 HS 47 28 7 5 6 2 6 81 12 357
2008 HS-03 53 27 8 2 5 2 4 85 7 98
2008 HS-04 44 40 3 3 3 0 7 89 7 17
2008 HS-05 52 37 3 1 1 1 4 94 2 131
2008 HS-06 36 14 14 10 18 0 8 54 31 31
2008 HS-07 45 27 0 22 6 0 0 71 29 10

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 50 28 13 8 2 0 0 77 10 114
2017 HS-04 83 0 13 3 0 0 0 83 3 10
2017 HS-05 49 32 19 0 0 0 0 81 0 10
2017 HS-06 45 43 4 2 6 0 0 88 8 49
2017 HS-07 12 41 0 41 6 0 0 53 47 15
2014 HS 46 46 5 2 1 0 0 92 3 106
2014 HS-02 60 36 5 0 0 0 0 95 0 11
2014 HS-06 42 54 2 2 0 0 0 96 2 46
2011 HS 50 34 10 4 1 0 0 84 6 446
2011 HS-02 42 39 5 10 0 4 0 85 10 17
2011 HS-03 36 36 17 7 4 0 0 72 11 100
2011 HS-04 62 29 4 5 0 0 0 91 5 23
2011 HS-05 60 29 7 2 0 1 1 91 2 101
2011 HS-06 51 43 0 6 0 0 0 94 6 48
2011 HS-07 52 33 5 5 5 0 0 85 10 17
2008 HS 47 40 10 2 1 0 0 87 3 356
2008 HS-03 32 41 20 5 1 1 0 74 6 98
2008 HS-04 47 50 0 0 3 0 0 97 3 17
2008 HS-05 45 42 10 1 1 0 0 87 3 131
2008 HS-06 69 27 3 0 0 0 0 97 0 31
2008 HS-07 38 62 0 0 0 0 0 100 0 10

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 28 31 16 12 13 0 0 59 25 114
2017 HS-04 26 55 3 10 7 0 0 80 17 10
2017 HS-05 32 37 26 5 0 0 0 70 5 10
2017 HS-06 24 33 14 10 18 0 0 57 29 49
2017 HS-07 0 15 33 35 18 0 0 15 53 15
2014 HS 31 37 9 13 8 2 0 69 22 107
2014 HS-02 42 35 5 5 0 13 0 88 6 11
2014 HS-06 23 40 11 21 5 0 0 63 26 46
2011 HS 23 35 23 9 8 1 0 59 18 448
2011 HS-02 44 33 15 5 4 0 0 77 9 17
2011 HS-03 16 33 25 11 14 1 0 49 25 100
2011 HS-04 27 41 26 0 5 0 0 69 5 23
2011 HS-05 26 32 24 7 7 1 2 60 15 101
2011 HS-06 16 45 14 14 10 0 0 61 25 48
2011 HS-07 41 35 10 5 10 0 0 75 15 17

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 51 19 15 6 5 4 0 73 11 114
2017 HS-04 83 6 3 3 4 0 0 90 7 10
2017 HS-05 65 5 26 5 0 0 0 70 5 10
2017 HS-06 39 41 12 2 6 0 0 80 8 49
2017 HS-07 6 21 15 23 12 24 0 35 46 15

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 56 22 10 9 2 0 0 78 12 114
2017 HS-04 83 13 0 4 0 0 0 96 4 10
2017 HS-05 70 7 23 0 0 0 0 77 0 10
2017 HS-06 47 37 12 0 2 2 0 85 2 49
2017 HS-07 6 47 12 30 6 0 0 53 36 15
2014 HS 53 36 7 2 3 0 0 89 5 107
2014 HS-02 85 15 0 0 0 0 0 100 0 11
2014 HS-06 40 47 8 4 0 0 0 87 4 46
2011 HS 41 39 11 3 2 3 1 84 5 447
2011 HS-02 58 42 0 0 0 0 0 100 0 17
2011 HS-03 32 42 16 4 4 2 0 75 8 100
2011 HS-04 54 43 0 0 0 4 0 100 0 23
2011 HS-05 42 34 13 6 2 4 0 79 8 101
2011 HS-06 55 37 6 2 0 0 0 92 2 48
2011 HS-07 45 40 5 5 5 0 0 85 10 17
2008 HS 47 39 8 4 1 1 0 87 5 357
2008 HS-03 42 35 16 6 0 2 0 78 6 98
2008 HS-04 47 53 0 0 0 0 0 100 0 17
2008 HS-05 36 52 7 4 1 0 1 88 5 131
2008 HS-06 74 26 0 0 0 0 0 100 0 31
2008 HS-07 54 19 27 0 0 0 0 73 0 10

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 30 31 15 12 12 0 0 61 24 114
2017 HS-04 55 29 6 3 7 0 0 83 10 10
2017 HS-05 14 63 23 0 0 0 0 77 0 10
2017 HS-06 31 29 20 10 8 2 0 60 19 49
2017 HS-07 0 15 15 41 29 0 0 15 71 15

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 67 26 4 4 0 0 0 92 4 112
2017 HS-04 83 17 0 0 0 0 0 100 0 10
2017 HS-05 53 47 0 0 0 0 0 100 0 10
2017 HS-06 72 26 2 0 0 0 0 98 0 47
2017 HS-07 35 35 6 24 0 0 0 70 24 15
2014 HS 80 18 2 0 0 0 0 98 0 107
2014 HS-02 95 5 0 0 0 0 0 100 0 11
2014 HS-06 85 13 2 0 0 0 0 98 0 46
2011 HS 66 27 5 1 0 0 0 93 2 446
2011 HS-02 81 9 10 0 0 0 0 90 0 17
2011 HS-03 51 36 10 4 0 0 0 86 4 99
2011 HS-04 76 15 9 0 0 0 0 91 0 23
2011 HS-05 68 28 2 1 0 0 1 97 1 101
2011 HS-06 84 14 2 0 0 0 0 98 0 48
2011 HS-07 57 33 5 5 0 0 0 90 5 17

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 33 35 11 7 13 0 0 68 21 112
2017 HS-04 58 35 3 0 4 0 0 93 4 10
2017 HS-05 28 47 19 2 5 0 0 74 7 10
2017 HS-06 19 45 6 15 15 0 0 64 30 47
2017 HS-07 41 29 0 12 18 0 0 71 29 15
2014 HS 19 45 7 18 9 0 2 66 27 107
2014 HS-02 55 18 10 13 5 0 0 72 18 11
2014 HS-06 6 49 11 26 8 0 0 55 35 46
2011 HS 25 33 19 13 6 1 3 60 20 444
2011 HS-02 20 39 5 19 19 0 0 58 37 17
2011 HS-03 16 34 19 19 8 1 4 52 28 99
2011 HS-04 38 41 16 5 0 0 0 79 5 22
2011 HS-05 25 35 16 13 4 4 2 65 18 101
2011 HS-06 20 32 23 21 4 0 0 53 25 48
2011 HS-07 55 25 0 5 15 0 0 80 20 17

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 41 19 23 8 9 0 0 61 17 112
2017 HS-04 83 3 10 0 4 0 0 87 4 10
2017 HS-05 51 23 19 7 0 0 0 74 7 10
2017 HS-06 26 36 11 17 11 0 0 62 28 47
2017 HS-07 12 21 53 9 6 0 0 32 15 15
2014 HS 23 45 14 9 8 0 0 69 17 107
2014 HS-02 35 38 10 13 5 0 0 72 18 11
2014 HS-06 17 49 20 8 6 0 0 65 15 46

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 43 25 12 10 10 0 0 68 20 112
2017 HS-04 58 32 6 0 4 0 0 90 4 10
2017 HS-05 51 23 23 2 0 0 0 74 2 10
2017 HS-06 36 45 9 2 9 0 0 81 11 47
2017 HS-07 0 23 18 47 12 0 0 23 59 15
2014 HS 25 55 10 7 3 0 0 80 10 107
2014 HS-02 35 43 17 5 0 0 0 77 5 11
2014 HS-06 30 53 11 7 0 0 0 82 7 46
2011 HS 36 43 12 6 2 1 1 80 8 446
2011 HS-02 39 23 10 19 0 0 10 68 21 17
2011 HS-03 30 47 13 8 3 0 0 77 11 100
2011 HS-04 52 39 9 0 0 0 0 91 0 23
2011 HS-05 34 48 10 4 1 2 1 85 5 101
2011 HS-06 50 36 4 8 2 0 0 85 11 47
2011 HS-07 45 45 5 0 5 0 0 90 5 17

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 53 36 5 4 2 0 0 89 6 112
2017 HS-04 83 10 3 4 0 0 0 93 4 10
2017 HS-05 51 49 0 0 0 0 0 100 0 10
2017 HS-06 47 38 9 6 0 0 0 85 6 47
2017 HS-07 15 62 6 6 12 0 0 77 18 15
2014 HS 67 27 1 2 3 0 0 94 4 106
2014 HS-02 65 35 0 0 0 0 0 100 0 11
2014 HS-06 66 32 0 0 2 0 0 98 2 46
2011 HS 57 31 7 2 1 0 0 89 4 447
2011 HS-02 43 38 5 10 4 0 0 81 14 17
2011 HS-03 46 38 11 2 4 0 0 84 6 100
2011 HS-04 62 33 0 5 0 0 0 95 5 23
2011 HS-05 65 29 5 1 0 0 0 94 1 100
2011 HS-06 67 27 4 2 0 0 0 94 2 48
2011 HS-07 75 10 5 10 0 0 0 85 10 17
2008 HS 56 37 5 1 0 0 0 93 2 357
2008 HS-03 39 44 15 2 0 0 0 83 2 98
2008 HS-04 57 40 0 0 3 0 0 97 3 17
2008 HS-05 53 42 4 0 1 0 0 95 1 131
2008 HS-06 79 21 0 0 0 0 0 100 0 31
2008 HS-07 60 40 0 0 0 0 0 100 0 10

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 29 41 15 9 1 0 4 73 11 114
2017 HS-04 29 32 29 3 7 0 0 61 10 10
2017 HS-05 0 81 0 0 0 0 19 100 0 10
2017 HS-06 37 47 8 8 0 0 0 84 8 49
2017 HS-07 47 18 23 12 0 0 0 65 12 15
2014 HS 50 29 12 5 3 0 1 80 8 107
2014 HS-02 95 5 0 0 0 0 0 100 0 11
2014 HS-06 36 43 17 2 2 0 0 79 4 46
2011 HS 51 34 11 4 1 0 0 85 5 447
2011 HS-02 63 20 4 13 0 0 0 83 13 17
2011 HS-03 48 32 13 6 1 0 0 80 7 100
2011 HS-04 61 24 0 15 0 0 0 85 15 23
2011 HS-05 49 44 6 0 1 0 0 93 1 101
2011 HS-06 47 28 19 4 2 0 0 75 6 48
2011 HS-07 52 15 28 5 0 0 0 67 5 17
2008 HS 42 36 17 3 2 0 0 78 5 357
2008 HS-03 39 37 19 2 3 0 0 76 5 98
2008 HS-04 30 60 10 0 0 0 0 90 0 17
2008 HS-05 48 37 9 2 4 0 0 85 6 131
2008 HS-06 44 38 15 3 0 0 0 82 3 31
2008 HS-07 34 33 27 6 0 0 0 67 6 10

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 6 18 35 20 16 0 5 37 26 110
2017 HS-04 4 29 39 29 0 0 0 29 33 10
2017 HS-06 4 27 38 13 17 0 2 30 32 48
2017 HS-07 18 12 59 6 6 0 0 12 29 15
2014 HS 12 15 31 30 11 2 0 42 27 105
2014 HS-02 13 0 15 60 13 0 0 72 13 11
2014 HS-06 9 32 33 24 2 0 0 26 41 45
2011 HS 8 26 26 23 10 1 6 35 36 436
2011 HS-02 0 28 34 18 5 0 15 27 33 17
2011 HS-03 9 26 22 29 11 0 4 42 36 100
2011 HS-04 4 30 29 22 12 0 4 35 35 22
2011 HS-05 14 20 21 25 10 1 9 39 37 96
2011 HS-06 0 33 29 22 10 2 4 35 35 48
2011 HS-07 20 25 23 23 5 0 5 29 47 17
2008 HS 5 24 35 18 15 0 3 34 30 346
2008 HS-03 9 34 31 14 11 0 2 25 43 95
2008 HS-04 3 23 47 27 0 0 0 27 26 17
2008 HS-05 5 18 32 24 16 1 4 42 25 128
2008 HS-06 5 17 33 18 27 0 0 46 22 31
2008 HS-07 6 19 42 27 0 0 5 28 27 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 14 12 30 15 25 0 5 42 27 112
2017 HS-05 0 7 23 23 28 0 19 63 9 10
2017 HS-06 14 18 43 8 14 0 2 23 33 49
2017 HS-07 23 29 12 24 3 0 9 29 58 15
2014 HS 10 17 24 26 19 3 2 46 28 105
2014 HS-02 0 18 15 13 55 0 0 67 18 11
2014 HS-06 6 28 37 22 4 2 0 26 35 45
2011 HS 7 16 28 21 16 5 7 42 26 435
2011 HS-02 15 22 34 10 0 10 10 12 46 17
2011 HS-03 10 12 22 29 17 3 7 51 25 97
2011 HS-04 0 13 31 26 18 4 8 50 15 22
2011 HS-05 7 11 28 20 18 9 8 45 22 96
2011 HS-06 4 31 31 14 16 2 2 32 36 48
2011 HS-07 20 15 10 23 28 0 5 53 36 17
2008 HS 7 18 29 21 17 2 5 42 27 346
2008 HS-03 12 21 24 23 12 3 5 38 36 96
2008 HS-04 7 3 67 17 7 0 0 23 10 17
2008 HS-05 5 16 25 25 15 6 8 47 24 128
2008 HS-06 3 18 29 25 24 0 0 50 22 30
2008 HS-07 6 41 6 0 41 0 5 43 50 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 15 12 38 8 18 4 5 28 30 111
2017 HS-04 29 7 39 0 0 26 0 0 48 10
2017 HS-06 15 19 31 15 10 2 8 28 37 48
2017 HS-07 12 6 47 18 15 0 3 33 18 15
2014 HS 17 19 28 21 10 3 2 33 38 105
2014 HS-02 25 0 35 22 18 0 0 40 25 11
2014 HS-06 18 22 26 19 9 2 4 30 42 45
2011 HS 11 19 26 20 9 6 9 34 35 433
2011 HS-02 9 13 39 19 0 0 20 24 27 17
2011 HS-03 16 23 21 21 10 5 4 34 43 98
2011 HS-04 8 17 44 14 13 0 4 28 26 22
2011 HS-05 9 26 20 16 6 9 14 29 45 94
2011 HS-06 9 19 27 21 13 2 10 38 31 47
2011 HS-07 15 15 20 36 10 0 5 48 31 17
2008 HS 9 21 33 15 10 6 6 29 34 341
2008 HS-03 12 29 32 10 5 8 4 17 47 93
2008 HS-04 7 17 60 10 0 3 3 11 25 17
2008 HS-05 10 19 26 19 8 8 10 33 36 126
2008 HS-06 4 10 39 25 21 0 0 46 15 30
2008 HS-07 13 29 27 12 20 0 0 32 41 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 7 10 22 30 19 4 8 55 20 108
2017 HS-06 4 6 23 38 17 0 13 62 12 48
2017 HS-07 6 38 25 19 9 0 3 29 45 14
2014 HS 4 11 30 30 15 3 7 51 17 104
2014 HS-02 0 0 38 40 18 0 5 61 0 11
2014 HS-06 4 9 33 32 11 2 9 48 15 44
2011 HS 4 16 27 25 14 3 10 45 23 432
2011 HS-02 0 9 23 39 5 0 24 58 11 17
2011 HS-03 7 23 16 28 18 4 4 50 32 96
2011 HS-04 0 12 44 18 22 0 4 42 12 22
2011 HS-05 6 15 37 17 8 3 14 30 26 95
2011 HS-06 2 12 21 29 22 0 14 59 17 48
2011 HS-07 0 15 20 51 10 0 5 64 16 17
2008 HS 7 13 27 31 14 2 5 49 22 341
2008 HS-03 16 25 32 17 8 3 1 25 42 95
2008 HS-04 3 7 38 35 14 0 3 50 11 16
2008 HS-05 5 11 28 29 12 5 9 48 19 125
2008 HS-06 1 4 17 53 24 0 0 77 6 30
2008 HS-07 6 0 19 27 48 0 0 74 6 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 10 16 34 18 12 4 6 33 29 111
2017 HS-05 0 2 42 32 5 0 19 46 3 10
2017 HS-06 20 20 35 14 8 0 2 23 42 49
2017 HS-07 19 25 38 3 16 0 0 19 43 14
2014 HS 16 24 24 15 18 2 2 35 41 106
2014 HS-02 0 10 23 17 50 0 0 67 10 11
2014 HS-06 18 37 26 11 4 0 4 16 57 45
2011 HS 10 24 30 18 12 1 5 32 36 439
2011 HS-02 10 18 39 20 5 0 10 27 30 17
2011 HS-03 16 24 22 21 14 1 3 36 41 98
2011 HS-04 15 12 44 13 13 0 4 27 27 22
2011 HS-05 6 28 40 9 12 1 5 22 35 98
2011 HS-06 4 29 32 16 12 0 6 30 35 48
2011 HS-07 15 25 18 28 15 0 0 43 39 17
2008 HS 13 18 36 18 11 1 4 30 32 349
2008 HS-03 15 32 33 11 7 2 1 18 48 96
2008 HS-04 3 23 60 7 3 0 3 10 28 17
2008 HS-05 12 13 38 22 10 1 3 34 26 127
2008 HS-06 9 8 42 21 17 0 3 39 17 31
2008 HS-07 19 18 6 36 20 0 0 56 37 10

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 11 14 27 15 23 4 6 42 28 111
2017 HS-06 12 18 41 14 10 0 4 26 32 49
2017 HS-07 12 47 18 6 15 0 3 21 61 15
2014 HS 11 10 25 26 24 3 2 52 22 105
2014 HS-02 0 5 28 13 55 0 0 67 5 11
2014 HS-06 13 15 29 30 6 2 4 39 30 45
2011 HS 11 24 25 20 9 3 7 32 39 435
2011 HS-02 0 22 34 15 5 5 20 26 29 17
2011 HS-03 12 21 23 26 11 3 4 40 35 98
2011 HS-04 0 39 9 28 12 0 12 46 44 23
2011 HS-05 14 31 22 13 9 5 6 25 50 94
2011 HS-06 8 14 39 24 8 0 6 35 24 48
2011 HS-07 16 5 5 45 29 0 0 74 21 16
2008 HS 7 23 27 23 15 3 3 40 31 342
2008 HS-03 8 29 16 24 17 4 3 44 39 94
2008 HS-04 3 10 45 38 0 0 3 39 14 16
2008 HS-05 9 29 28 19 10 3 2 30 40 126
2008 HS-06 0 12 29 31 24 3 0 57 13 30
2008 HS-07 19 16 6 27 32 0 0 59 35 10

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 13 11 38 13 16 4 5 32 26 112
2017 HS-05 0 7 61 5 23 0 5 29 7 10
2017 HS-06 14 10 27 24 8 2 14 39 29 49
2017 HS-07 23 24 23 12 15 0 3 27 49 15
2014 HS 16 11 25 24 16 5 3 43 29 104
2014 HS-02 0 10 23 25 30 0 13 62 12 11
2014 HS-06 16 15 35 15 11 4 4 28 34 45
Top of Page

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 67 16 3 8 0 0 5 88 9 114
2017 HS-04 39 32 0 26 0 0 3 73 27 10
2017 HS-05 72 5 5 19 0 0 0 77 19 10
2017 HS-06 69 20 6 0 2 0 2 92 2 49
2017 HS-07 59 12 6 0 0 0 24 92 0 15
2014 HS 83 11 1 2 0 0 3 97 2 107
2014 HS-02 73 27 0 0 0 0 0 100 0 11
2014 HS-06 92 8 0 0 0 0 0 100 0 46
2011 HS 70 20 2 1 2 0 4 94 4 448
2011 HS-02 71 20 0 0 0 0 10 100 0 17
2011 HS-03 68 18 3 0 5 0 6 92 5 100
2011 HS-04 83 17 0 0 0 0 0 100 0 23
2011 HS-05 60 32 2 4 2 0 1 93 6 101
2011 HS-06 84 12 0 0 2 0 2 98 2 48
2011 HS-07 80 0 10 0 10 0 0 80 10 17
2008 HS 67 22 4 1 1 1 4 94 2 358
2008 HS-03 64 22 8 1 1 3 2 90 2 98
2008 HS-04 57 30 0 0 3 0 10 96 4 17
2008 HS-05 63 29 4 2 1 0 1 93 3 133
2008 HS-06 76 17 3 0 0 0 3 96 0 31
2008 HS-07 65 0 0 0 6 16 13 91 9 10

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 20 26 12 21 14 5 1 49 38 114
2017 HS-04 55 10 3 7 0 26 0 86 9 10
2017 HS-05 23 19 16 42 0 0 0 42 42 10
2017 HS-06 20 35 14 18 10 2 0 56 29 49
2017 HS-07 0 18 6 18 59 0 0 18 76 15
2014 HS 23 40 10 10 12 3 1 66 23 107
2014 HS-02 30 48 0 0 18 0 5 81 19 11
2014 HS-06 17 39 17 15 11 2 0 57 26 46

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 38 19 10 21 12 0 0 57 33 114
2017 HS-04 55 13 26 3 4 0 0 67 7 10
2017 HS-05 49 19 5 28 0 0 0 68 28 10
2017 HS-06 29 27 14 12 18 0 0 55 31 49
2017 HS-07 6 6 12 47 29 0 0 12 76 15
2014 HS 39 34 6 10 10 0 1 73 20 107
2014 HS-02 35 47 5 13 0 0 0 82 13 11
2014 HS-06 30 38 11 6 15 0 0 68 21 46

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 22 36 7 13 18 4 0 60 32 114
2017 HS-04 32 29 10 0 4 26 0 82 5 10
2017 HS-05 47 49 0 5 0 0 0 95 5 10
2017 HS-06 14 37 12 20 16 0 0 51 37 49
2017 HS-07 0 26 9 29 36 0 0 26 65 15
2014 HS 28 45 10 13 3 0 1 73 17 107
2014 HS-02 47 30 0 23 0 0 0 77 23 11
2014 HS-06 19 49 8 19 4 0 0 68 23 46
2011 HS 24 37 17 14 5 1 1 63 19 448
2011 HS-02 20 28 14 20 20 0 0 47 39 17
2011 HS-03 24 37 14 15 7 4 0 63 23 100
2011 HS-04 31 34 31 4 0 0 0 65 4 23
2011 HS-05 25 39 17 13 2 2 2 67 15 101
2011 HS-06 20 50 6 19 6 0 0 69 25 48
2011 HS-07 33 15 10 23 20 0 0 47 43 17
2008 HS 18 43 17 15 5 1 0 62 20 357
2008 HS-03 17 33 27 17 6 0 0 50 23 97
2008 HS-04 7 70 3 17 3 0 0 77 20 17
2008 HS-05 18 36 25 16 3 1 1 54 20 132
2008 HS-06 21 57 3 11 7 0 0 78 18 31
2008 HS-07 25 42 13 6 13 0 0 68 19 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 24 21 13 12 16 13 1 52 33 114
2017 HS-04 51 3 13 0 4 29 0 77 5 10
2017 HS-05 42 42 12 5 0 0 0 84 5 10
2017 HS-06 20 16 22 14 16 10 0 41 34 49
2017 HS-07 0 18 9 21 47 6 0 19 72 15
2014 HS 34 24 19 13 6 2 3 61 19 107
2014 HS-02 77 0 10 13 0 0 0 77 13 11
2014 HS-06 21 23 24 19 6 6 0 47 27 46
2011 HS 24 27 17 13 11 5 2 55 26 448
2011 HS-02 34 13 10 23 20 0 0 48 43 17
2011 HS-03 26 24 14 14 19 3 1 51 34 100
2011 HS-04 31 32 28 9 0 0 0 64 9 23
2011 HS-05 23 35 18 8 5 10 1 65 14 101
2011 HS-06 24 35 12 8 12 8 0 64 22 48
2011 HS-07 28 10 0 25 25 0 13 43 57 17
2008 HS 22 31 17 16 8 6 1 56 26 356
2008 HS-03 25 20 24 25 6 0 0 45 31 96
2008 HS-04 30 36 13 13 7 0 0 67 20 17
2008 HS-05 16 33 25 12 4 9 1 54 18 132
2008 HS-06 24 33 3 14 14 8 5 65 31 31
2008 HS-07 46 6 6 22 19 0 0 52 41 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 10 12 18 21 27 11 0 25 55 114
2017 HS-04 26 0 10 32 4 29 0 36 50 10
2017 HS-05 0 28 30 42 0 0 0 28 42 10
2017 HS-06 6 18 16 16 39 4 0 26 57 49
2017 HS-07 6 12 6 18 53 6 0 19 75 15
2014 HS 16 20 17 16 20 10 1 40 41 107
2014 HS-02 17 23 17 5 13 25 0 53 24 11
2014 HS-06 4 17 22 32 17 8 0 23 53 46

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 24 41 18 8 8 0 0 65 17 114
2017 HS-04 35 58 0 3 4 0 0 93 7 10
2017 HS-05 23 49 23 5 0 0 0 72 5 10
2017 HS-06 20 37 14 16 12 0 0 57 29 49
2017 HS-07 0 21 39 18 23 0 0 21 41 15
2014 HS 32 45 8 9 7 0 0 77 16 107
2014 HS-02 17 53 25 5 0 0 0 70 5 11
2014 HS-06 27 49 2 13 8 0 0 76 22 46
Top of Page

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 51 18 15 8 7 0 0 69 16 112
2017 HS-05 47 28 26 0 0 0 0 74 0 10
2017 HS-06 29 31 17 10 10 2 0 62 21 48
2017 HS-07 24 23 12 23 18 0 0 47 41 15
2014 HS 43 32 12 5 8 0 0 75 13 107
2014 HS-02 72 23 0 0 5 0 0 95 5 11
2014 HS-06 30 40 15 7 8 0 0 70 16 46
2011 HS 32 39 17 8 3 0 1 71 12 446
2011 HS-02 49 28 10 13 0 0 0 77 13 17
2011 HS-03 33 30 22 10 6 0 0 62 16 99
2011 HS-04 44 47 4 5 0 0 0 91 5 22
2011 HS-05 31 46 14 5 3 0 2 79 7 101
2011 HS-06 16 43 23 12 6 0 0 59 19 48
2011 HS-07 50 30 15 5 0 0 0 80 5 17
2008 HS 38 37 11 6 8 0 0 75 14 357
2008 HS-03 31 36 17 10 6 0 0 67 16 97
2008 HS-04 50 24 10 10 7 0 0 73 17 17
2008 HS-05 36 45 13 3 2 0 0 82 5 132
2008 HS-06 43 32 7 8 10 0 0 75 18 31
2008 HS-07 47 40 0 0 13 0 0 87 13 10

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 48 20 13 7 11 1 1 69 18 112
2017 HS-05 51 23 26 0 0 0 0 74 0 10
2017 HS-06 25 31 15 17 10 2 0 57 28 48
2017 HS-07 24 15 15 12 35 0 0 39 47 15
2014 HS 44 29 10 7 9 1 0 74 17 107
2014 HS-02 72 10 0 13 5 0 0 82 18 11
2014 HS-06 32 34 15 11 8 0 0 65 20 46
2011 HS 34 37 15 8 3 2 1 73 11 447
2011 HS-02 49 20 15 11 5 0 0 69 16 16
2011 HS-03 30 35 13 11 6 3 3 69 18 100
2011 HS-04 49 37 10 4 0 0 0 86 4 23
2011 HS-05 36 36 20 6 3 0 0 72 8 101
2011 HS-06 24 47 10 12 2 4 0 74 15 48
2011 HS-07 50 20 5 20 5 0 0 70 25 17
2008 HS 38 34 16 4 7 2 0 73 11 354
2008 HS-03 27 35 26 7 4 1 0 63 11 96
2008 HS-04 26 44 27 0 3 0 0 70 3 17
2008 HS-05 36 42 15 2 4 1 0 79 6 130
2008 HS-06 58 11 14 3 10 3 0 72 14 31
2008 HS-07 47 40 0 0 13 0 0 87 13 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 41 26 12 7 9 0 4 70 17 112
2017 HS-05 47 47 5 2 0 0 0 93 2 10
2017 HS-06 31 33 8 15 13 0 0 65 27 48
2017 HS-07 3 39 23 12 23 0 0 41 35 15
2014 HS 37 38 5 12 9 0 0 75 20 107
2014 HS-02 72 10 0 5 13 0 0 82 18 11
2014 HS-06 19 51 8 13 8 0 0 70 22 46
2011 HS 34 41 12 8 4 1 1 76 12 447
2011 HS-02 39 52 0 9 0 0 0 91 9 17
2011 HS-03 29 41 13 7 8 2 0 72 15 100
2011 HS-04 49 37 5 9 0 0 0 86 9 23
2011 HS-05 42 41 8 4 4 0 1 84 8 101
2011 HS-06 20 39 12 25 4 0 0 59 29 48
2011 HS-07 50 15 10 15 10 0 0 65 25 17
2008 HS 39 37 12 5 7 0 0 76 13 355
2008 HS-03 31 37 18 10 4 0 0 68 14 96
2008 HS-04 63 13 10 10 3 0 0 77 13 17
2008 HS-05 37 45 12 1 4 0 1 83 5 131
2008 HS-06 37 32 14 7 10 0 0 69 17 31
2008 HS-07 46 41 0 0 13 0 0 87 13 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 83 13 1 0 0 0 2 98 0 111
2017 HS-05 72 23 5 0 0 0 0 95 0 10
2017 HS-06 77 17 2 0 2 0 2 96 2 48
2017 HS-07 78 16 0 0 0 0 6 100 0 14
2014 HS 85 12 0 0 0 0 2 100 0 106
2014 HS-02 100 0 0 0 0 0 0 100 0 10
2014 HS-06 81 19 0 0 0 0 0 100 0 46
2011 HS 73 20 3 1 2 0 1 94 3 447
2011 HS-02 87 4 5 0 0 0 5 95 0 17
2011 HS-03 74 16 3 4 2 0 1 91 6 100
2011 HS-04 88 12 0 0 0 0 0 100 0 23
2011 HS-05 67 29 3 1 1 0 0 95 2 100
2011 HS-06 81 10 4 0 4 0 0 92 4 48
2011 HS-07 75 5 10 0 10 0 0 80 10 17
2008 HS 76 17 2 1 1 0 4 96 2 356
2008 HS-03 72 24 1 1 1 1 0 97 2 97
2008 HS-04 76 0 3 0 0 0 20 96 0 17
2008 HS-05 70 23 2 4 1 0 1 93 4 132
2008 HS-06 93 7 0 0 0 0 0 100 0 30
2008 HS-07 71 22 0 0 0 0 6 100 0 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 26 24 14 7 8 10 12 64 19 113
2017 HS-04 32 35 0 4 3 26 0 91 9 10
2017 HS-05 28 19 23 5 2 19 5 61 9 10
2017 HS-06 20 12 8 4 22 8 24 48 39 49
2017 HS-07 0 28 35 19 12 0 6 30 33 14
2014 HS 30 20 13 5 11 8 13 64 20 107
2014 HS-02 30 43 0 0 5 13 9 93 7 11
2014 HS-06 15 13 15 11 17 4 26 39 39 46
2011 HS 27 23 15 9 7 3 15 62 20 443
2011 HS-02 33 15 20 14 5 5 10 56 22 17
2011 HS-03 24 21 19 10 6 7 14 56 20 100
2011 HS-04 51 24 4 4 5 0 12 86 10 23
2011 HS-05 26 27 10 7 6 3 21 68 18 100
2011 HS-06 16 16 19 12 21 0 16 38 39 48
2011 HS-07 50 20 10 15 5 0 0 70 20 17

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 45 27 10 9 9 0 0 73 18 113
2017 HS-04 61 32 0 7 0 0 0 93 7 10
2017 HS-05 51 19 23 7 0 0 0 70 7 10
2017 HS-06 35 24 12 14 10 2 2 62 26 49
2017 HS-07 3 41 6 12 37 0 0 44 50 14

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 40 23 20 6 10 1 0 65 15 113
2017 HS-04 61 3 29 4 3 0 0 64 7 10
2017 HS-05 51 23 23 2 0 0 0 74 2 10
2017 HS-06 33 27 16 10 10 2 2 62 21 49
2017 HS-07 28 12 16 12 31 0 0 41 43 14

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 43 22 18 5 11 1 0 65 16 113
2017 HS-04 87 3 3 3 4 0 0 90 7 10
2017 HS-05 51 37 12 0 0 0 0 88 0 10
2017 HS-06 31 22 16 6 18 4 2 57 26 49
2017 HS-07 28 12 22 6 31 0 0 41 37 14
2014 HS 48 30 8 6 8 0 0 78 14 107
2014 HS-02 77 18 0 0 5 0 0 95 5 11
2014 HS-06 32 32 13 16 8 0 0 63 24 46
Top of Page

Senior Management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 31 27 8 8 16 5 4 64 27 113
2017 HS-04 3 39 3 26 4 26 0 56 40 10
2017 HS-05 65 30 5 0 0 0 0 95 0 10
2017 HS-06 37 29 8 10 14 2 0 67 25 49
2017 HS-07 3 26 12 6 23 6 24 42 42 15
2014 HS 37 30 11 8 7 7 0 72 16 107
2014 HS-02 77 5 0 0 5 13 0 94 6 11
2014 HS-06 34 41 11 6 6 2 0 76 13 46
2011 HS 22 34 20 8 7 8 1 62 16 445
2011 HS-02 34 43 10 5 9 0 0 77 13 17
2011 HS-03 14 37 20 12 7 11 0 57 21 99
2011 HS-04 32 43 14 4 4 4 0 78 8 23
2011 HS-05 22 32 24 4 3 13 2 64 8 101
2011 HS-06 36 23 16 10 12 0 2 60 23 48
2011 HS-07 50 5 15 15 15 0 0 55 30 17

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 35 29 5 11 11 6 4 70 25 113
2017 HS-04 29 6 6 29 4 26 0 47 44 10
2017 HS-05 65 30 0 5 0 0 0 95 5 10
2017 HS-06 24 37 12 14 8 4 0 64 23 49
2017 HS-07 3 38 0 6 23 6 24 58 42 15
2014 HS 35 28 11 14 9 3 0 65 24 107
2014 HS-02 72 5 5 13 5 0 0 77 18 11
2014 HS-06 30 39 8 13 8 2 0 70 22 46
2011 HS 25 30 21 11 8 4 1 57 20 445
2011 HS-02 44 18 10 10 18 0 0 62 28 17
2011 HS-03 15 32 22 14 11 6 1 50 27 99
2011 HS-04 27 42 4 23 4 0 0 70 27 23
2011 HS-05 27 30 25 5 5 9 0 62 11 101
2011 HS-06 26 35 14 16 8 0 0 61 25 48
2011 HS-07 55 5 5 15 20 0 0 60 35 17
2008 HS 22 36 19 9 8 5 1 62 18 356
2008 HS-03 21 30 23 9 10 6 2 56 20 97
2008 HS-04 23 47 20 7 3 0 0 70 10 17
2008 HS-05 18 38 21 13 1 9 0 61 16 132
2008 HS-06 29 40 14 8 7 3 0 71 15 31
2008 HS-07 46 13 0 13 29 0 0 59 41 10

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 26 31 7 13 13 11 0 63 29 111
2017 HS-05 47 47 2 5 0 0 0 93 5 10
2017 HS-06 20 31 16 18 8 6 0 54 28 49
2017 HS-07 3 26 6 6 29 30 0 42 50 15
2014 HS 28 24 17 16 13 2 0 52 30 107
2014 HS-02 72 5 5 0 18 0 0 77 18 11
2014 HS-06 19 38 11 24 8 0 0 57 32 46
2011 HS 15 35 26 9 6 10 1 55 16 444
2011 HS-02 15 53 10 19 4 0 0 67 23 17
2011 HS-03 10 32 25 13 7 14 0 48 23 98
2011 HS-04 29 27 26 14 4 0 0 56 18 23
2011 HS-05 12 41 27 4 4 11 1 61 8 101
2011 HS-06 16 43 14 10 8 7 0 64 20 48
2011 HS-07 29 45 0 16 10 0 0 74 26 16
2008 HS 15 32 25 11 9 7 1 52 21 354
2008 HS-03 14 25 33 9 11 9 1 42 22 96
2008 HS-04 10 50 27 7 3 0 3 62 10 17
2008 HS-05 16 32 29 11 3 9 1 53 16 130
2008 HS-06 21 31 21 14 8 7 0 55 23 31
2008 HS-07 25 27 6 6 35 0 0 52 41 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 27 28 7 12 15 10 0 62 30 113
2017 HS-05 42 47 7 5 0 0 0 88 5 10
2017 HS-06 27 18 16 18 16 4 0 47 36 49
2017 HS-07 3 32 0 6 29 30 0 50 50 15
2014 HS 27 20 21 14 14 3 0 49 29 107
2014 HS-02 60 18 0 10 13 0 0 77 23 11
2014 HS-06 25 21 17 22 13 2 0 47 35 46
2011 HS 19 30 20 11 8 11 0 56 22 445
2011 HS-02 39 18 5 15 18 5 0 60 35 17
2011 HS-03 16 26 22 18 8 9 0 47 28 99
2011 HS-04 29 32 8 10 14 8 0 66 26 23
2011 HS-05 19 32 23 7 5 13 0 59 14 101
2011 HS-06 12 41 14 17 6 10 0 59 25 48
2011 HS-07 34 34 0 16 16 0 0 69 31 16
2008 HS 18 29 21 13 9 11 0 52 25 356
2008 HS-03 16 24 24 15 12 9 0 44 30 97
2008 HS-04 27 33 30 3 3 3 0 62 7 17
2008 HS-05 14 31 22 13 6 14 0 53 22 131
2008 HS-06 21 34 17 21 3 5 0 57 25 31
2008 HS-07 32 20 6 6 29 6 0 56 37 10

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 19 33 11 9 19 9 0 57 31 114
2017 HS-04 3 35 3 3 29 26 0 52 44 10
2017 HS-05 28 56 7 9 0 0 0 84 9 10
2017 HS-06 20 18 20 16 22 2 0 40 40 49
2017 HS-07 3 21 12 6 29 30 0 33 50 15
2014 HS 23 29 16 18 12 3 0 53 31 106
2014 HS-02 47 30 5 18 0 0 0 77 18 11
2014 HS-06 15 36 11 26 11 2 0 52 37 46
2011 HS 20 38 16 13 8 4 0 61 22 442
2011 HS-02 31 35 10 15 9 0 0 65 24 16
2011 HS-03 18 34 15 20 8 5 0 54 30 97
2011 HS-04 30 34 17 9 11 0 0 63 20 22
2011 HS-05 22 42 17 7 6 5 0 67 14 101
2011 HS-06 16 28 12 27 12 4 0 46 41 48
2011 HS-07 29 29 0 10 31 0 0 58 42 16
2008 HS 18 40 16 14 8 4 0 61 23 356
2008 HS-03 14 33 26 13 5 8 1 52 20 97
2008 HS-04 7 47 33 10 3 0 0 53 13 17
2008 HS-05 25 43 13 13 3 3 1 71 16 131
2008 HS-06 15 47 7 15 17 0 0 61 32 31
2008 HS-07 25 27 0 26 22 0 0 52 48 10
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 36 30 9 7 14 4 0 69 22 114
2017 HS-04 29 13 0 3 29 26 0 56 44 10
2017 HS-05 61 30 0 9 0 0 0 91 9 10
2017 HS-06 33 45 10 6 6 0 0 78 12 49
2017 HS-07 3 32 12 12 41 0 0 35 53 15
2014 HS 38 43 8 8 1 1 0 82 10 107
2014 HS-02 72 5 17 5 0 0 0 77 5 11
2014 HS-06 30 56 4 8 0 2 0 87 9 46
2011 HS 28 40 19 7 2 3 1 71 9 445
2011 HS-02 16 53 15 11 5 0 0 69 16 16
2011 HS-03 24 34 28 9 2 3 0 61 11 99
2011 HS-04 32 51 16 0 0 0 0 84 0 23
2011 HS-05 30 37 18 6 2 6 0 72 9 101
2011 HS-06 39 40 11 8 2 0 0 79 11 47
2011 HS-07 23 38 15 15 10 0 0 60 25 17

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 41 40 13 3 1 1 1 83 4 112
2017 HS-04 55 42 3 0 0 0 0 97 0 10
2017 HS-05 61 30 9 0 0 0 0 91 0 10
2017 HS-06 27 45 18 4 2 4 0 74 6 49
2017 HS-07 13 50 17 7 7 0 7 68 14 13
2014 HS 42 33 12 4 3 5 2 79 8 107
2014 HS-02 60 23 5 0 13 0 0 82 13 11
2014 HS-06 32 36 15 8 2 4 2 73 11 46
2011 HS 28 41 18 5 2 5 1 74 7 445
2011 HS-02 28 38 10 15 10 0 0 66 25 17
2011 HS-03 23 35 26 3 4 8 2 63 8 99
2011 HS-04 32 56 11 0 0 0 0 89 0 23
2011 HS-05 30 38 17 5 1 7 1 74 7 101
2011 HS-06 47 38 4 8 0 2 0 87 9 47
2011 HS-07 28 43 15 15 0 0 0 70 15 17

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 41 30 14 4 7 4 0 75 11 113
2017 HS-05 61 35 0 5 0 0 0 95 5 10
2017 HS-06 39 35 14 6 2 4 0 77 9 49
2017 HS-07 21 44 30 0 6 0 0 64 6 15
2014 HS 45 29 10 8 3 5 0 78 11 107
2014 HS-02 65 18 5 13 0 0 0 83 13 11
2014 HS-06 42 30 13 11 0 4 0 76 11 46
2011 HS 31 40 10 8 4 6 0 76 13 446
2011 HS-02 67 20 4 0 5 5 0 91 5 17
2011 HS-03 22 40 13 12 4 10 0 68 17 100
2011 HS-04 37 40 10 12 0 0 0 78 12 23
2011 HS-05 28 50 6 6 3 7 1 84 9 101
2011 HS-06 39 38 4 6 8 4 0 80 15 47
2011 HS-07 23 43 10 15 10 0 0 65 25 17
2008 HS 28 38 13 8 6 6 0 71 15 355
2008 HS-03 24 31 15 13 8 9 0 61 22 96
2008 HS-04 30 43 10 13 3 0 0 73 17 17
2008 HS-05 23 50 15 3 1 8 0 79 5 132
2008 HS-06 45 34 11 7 4 0 0 79 11 30
2008 HS-07 32 27 13 22 0 6 0 63 24 10

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 32 31 14 11 6 5 0 66 19 112
2017 HS-05 40 28 9 23 0 0 0 68 23 10
2017 HS-06 43 35 12 4 4 2 0 79 8 49
2017 HS-07 9 38 6 6 18 24 0 62 31 15
2014 HS 38 27 18 7 4 6 0 69 12 106
2014 HS-02 60 5 0 10 13 13 0 74 26 11
2014 HS-06 38 30 21 9 2 0 0 68 11 46
2011 HS 17 35 19 11 6 9 3 59 19 441
2011 HS-02 33 49 9 0 10 0 0 82 10 17
2011 HS-03 11 25 21 20 9 13 2 42 34 98
2011 HS-04 25 31 24 9 0 8 4 63 10 23
2011 HS-05 15 40 17 12 2 12 3 65 16 100
2011 HS-06 37 41 6 8 8 0 0 77 16 48
2011 HS-07 28 30 33 5 5 0 0 57 10 17

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 24 34 13 10 16 2 0 59 27 113
2017 HS-05 37 35 0 23 0 5 0 76 24 10
2017 HS-06 24 33 14 8 20 0 0 57 29 49
2017 HS-07 12 41 6 6 35 0 0 53 41 15
2014 HS 23 21 20 17 13 6 1 47 32 107
2014 HS-02 35 30 17 0 18 0 0 65 18 11
2014 HS-06 21 20 17 25 11 6 0 44 38 46
2011 HS 19 29 21 10 10 7 4 54 23 446
2011 HS-02 24 28 23 0 24 0 0 52 24 17
2011 HS-03 15 25 20 14 12 14 1 46 31 99
2011 HS-04 16 44 15 13 5 0 8 65 19 23
2011 HS-05 21 31 22 6 5 12 4 61 13 101
2011 HS-06 24 27 12 10 19 4 4 56 31 48
2011 HS-07 33 23 5 10 30 0 0 55 40 17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 65 16 7 2 0 4 6 90 3 113
2017 HS-05 72 5 23 0 0 0 0 77 0 10
2017 HS-06 71 16 6 4 0 0 2 90 4 49
2017 HS-07 44 39 6 6 0 0 6 88 6 15
2014 HS 74 18 2 0 0 0 7 98 0 107
2014 HS-02 61 22 0 0 0 0 18 100 0 11
2014 HS-06 82 13 5 0 0 0 0 95 0 46

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 65 22 9 1 0 0 1 89 1 113
2017 HS-05 91 9 0 0 0 0 0 100 0 10
2017 HS-06 69 18 6 2 0 0 4 91 2 49
2017 HS-07 50 44 6 0 0 0 0 94 0 15
2014 HS 76 12 0 2 0 2 7 97 3 107
2014 HS-02 77 23 0 0 0 0 0 100 0 11
2014 HS-06 87 11 0 2 0 0 0 98 2 46
2011 HS 69 21 4 1 1 1 3 93 3 448
2011 HS-02 66 15 5 0 0 0 15 94 0 17
2011 HS-03 63 22 4 3 4 0 4 89 7 100
2011 HS-04 79 11 5 0 0 0 5 95 0 23
2011 HS-05 64 27 3 1 1 3 1 95 2 101
2011 HS-06 79 10 6 0 2 0 2 92 2 48
2011 HS-07 80 5 10 5 0 0 0 85 5 17
2008 HS 69 22 6 1 1 0 1 92 2 357
2008 HS-03 63 30 6 0 1 0 1 93 1 98
2008 HS-04 53 13 24 3 3 0 3 69 7 17
2008 HS-05 71 22 3 1 1 1 1 95 2 133
2008 HS-06 75 24 0 0 0 1 0 100 0 31
2008 HS-07 65 6 16 0 6 0 6 76 7 10

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 17 45 12 16 6 2 2 65 23 113
2017 HS-05 32 42 7 19 0 0 0 74 19 10
2017 HS-06 16 31 24 8 8 4 8 53 19 49
2017 HS-07 9 32 12 36 12 0 0 41 47 15
2014 HS 30 23 16 18 9 3 2 55 28 106
2014 HS-02 35 15 25 0 13 13 0 57 14 11
2014 HS-06 17 37 21 15 8 0 2 55 24 46
2011 HS 26 35 18 9 7 3 3 64 17 445
2011 HS-02 14 20 22 10 24 0 10 38 38 17
2011 HS-03 15 36 27 8 5 5 5 56 14 100
2011 HS-04 26 57 8 9 0 0 0 83 9 22
2011 HS-05 34 35 16 7 3 5 1 73 10 101
2011 HS-06 22 30 14 16 16 0 0 53 33 48
2011 HS-07 45 30 10 0 15 0 0 75 15 17
2008 HS 20 43 15 12 7 2 1 65 19 355
2008 HS-03 15 35 21 14 7 6 2 54 23 97
2008 HS-04 7 57 13 17 7 0 0 63 23 17
2008 HS-05 26 41 19 8 4 1 0 68 13 132
2008 HS-06 18 54 10 10 7 0 0 73 17 31
2008 HS-07 0 65 0 35 0 0 0 65 35 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 11 18 20 8 25 4 13 35 40 113
2017 HS-05 5 37 35 0 19 0 5 44 20 10
2017 HS-06 4 8 16 2 22 2 45 23 46 49
2017 HS-07 0 12 9 32 47 0 0 12 79 15
2014 HS 15 12 16 8 27 1 21 34 45 107
2014 HS-02 25 18 25 5 13 0 14 50 21 11
2014 HS-06 6 6 11 15 30 2 30 19 66 46
2011 HS 9 22 17 13 15 5 18 41 37 448
2011 HS-02 15 34 5 12 19 0 15 57 37 17
2011 HS-03 9 24 16 21 16 6 7 38 43 100
2011 HS-04 8 48 12 10 9 0 14 64 21 23
2011 HS-05 12 14 21 11 10 5 27 38 31 101
2011 HS-06 2 10 6 10 29 8 35 21 68 48
2011 HS-07 10 10 36 10 34 0 0 20 44 17
2008 HS 11 20 15 13 21 3 17 38 42 355
2008 HS-03 19 26 17 21 9 5 3 49 33 98
2008 HS-04 17 13 34 3 23 3 7 33 30 17
2008 HS-05 8 24 21 11 11 5 19 43 29 132
2008 HS-06 3 7 5 4 39 0 42 18 74 31
2008 HS-07 6 6 0 36 51 0 0 13 87 10

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 25 28 11 15 11 9 1 59 29 113
2017 HS-05 65 9 2 5 0 19 0 91 6 10
2017 HS-06 20 29 20 14 10 4 2 52 26 49
2017 HS-07 0 26 15 18 41 0 0 26 59 15

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 47 23 15 2 2 12 1 79 4 113
2017 HS-05 65 30 5 0 0 0 0 95 0 10
2017 HS-06 33 35 29 0 2 2 0 69 2 49
2017 HS-07 21 26 18 6 6 24 0 62 15 15
2014 HS 52 34 9 3 0 1 2 87 3 107
2014 HS-02 60 27 13 0 0 0 0 87 0 11
2014 HS-06 46 39 6 6 0 2 0 87 6 46

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 48 25 14 6 2 4 1 78 8 113
2017 HS-05 68 28 5 0 0 0 0 95 0 10
2017 HS-06 37 35 24 2 0 2 0 73 2 49
2017 HS-07 9 26 36 23 6 0 0 35 29 15
2014 HS 47 37 10 4 1 1 0 85 6 107
2014 HS-02 65 30 5 0 0 0 0 95 0 11
2014 HS-06 40 41 11 8 0 0 0 81 8 46
2011 HS 30 40 19 5 4 2 0 71 9 444
2011 HS-02 34 48 13 0 5 0 0 82 5 17
2011 HS-03 23 34 25 10 5 3 0 59 15 98
2011 HS-04 50 35 11 4 0 0 0 85 4 23
2011 HS-05 32 42 17 3 3 4 0 77 6 100
2011 HS-06 34 41 10 4 10 0 0 75 14 48
2011 HS-07 53 21 16 5 5 0 0 74 10 16

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 52 29 6 5 8 0 0 81 13 113
2017 HS-05 72 23 5 0 0 0 0 95 0 10
2017 HS-06 43 35 12 4 6 0 0 78 10 49
2017 HS-07 9 62 0 18 12 0 0 71 29 15
2014 HS 54 31 7 3 4 0 0 85 8 107
2014 HS-02 72 23 0 5 0 0 0 95 5 11
2014 HS-06 46 37 8 4 4 0 0 83 8 46
2011 HS 38 41 14 4 3 0 0 79 7 442
2011 HS-02 44 43 9 0 5 0 0 87 5 17
2011 HS-03 37 38 15 8 2 0 0 75 10 98
2011 HS-04 41 44 10 5 0 0 0 85 5 23
2011 HS-05 40 43 13 0 3 1 0 84 3 99
2011 HS-06 34 47 10 2 6 0 0 81 8 48
2011 HS-07 63 16 5 16 0 0 0 79 16 16
2008 HS 33 41 14 8 2 1 0 75 10 356
2008 HS-03 28 42 18 11 0 1 0 71 11 98
2008 HS-04 47 40 7 7 0 0 0 87 7 17
2008 HS-05 24 51 16 7 2 0 1 76 8 130
2008 HS-06 48 38 3 3 7 0 0 86 10 31
2008 HS-07 74 6 13 6 0 0 0 81 6 10

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 56 19 6 6 11 0 0 76 18 113
2017 HS-05 88 7 0 5 0 0 0 95 5 10
2017 HS-06 33 41 8 10 8 0 0 73 18 49
2017 HS-07 15 39 6 18 23 0 0 53 41 15
2014 HS 42 36 11 6 4 1 0 79 11 107
2014 HS-02 60 30 5 5 0 0 0 90 5 11
2014 HS-06 36 41 15 6 0 2 0 78 6 46
2011 HS 35 40 16 5 2 1 0 76 8 446
2011 HS-02 39 48 0 10 4 0 0 87 13 17
2011 HS-03 32 34 24 3 6 1 0 67 9 100
2011 HS-04 41 43 11 5 0 0 0 84 5 23
2011 HS-05 35 43 13 4 3 3 0 80 7 101
2011 HS-06 39 44 11 6 0 0 0 83 6 47
2011 HS-07 42 33 5 15 5 0 0 75 20 17

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 54 20 9 7 11 0 0 74 17 112
2017 HS-05 88 7 5 0 0 0 0 95 0 10
2017 HS-06 31 44 8 8 8 0 0 75 17 48
2017 HS-07 9 39 12 23 18 0 0 47 41 15
2014 HS 42 39 7 8 4 0 0 81 12 107
2014 HS-02 65 25 10 0 0 0 0 90 0 11
2014 HS-06 32 53 4 9 2 0 0 84 11 46
2011 HS 34 41 17 5 2 1 0 76 7 444
2011 HS-02 34 43 10 5 9 0 0 77 13 17
2011 HS-03 31 38 23 5 3 0 0 69 8 100
2011 HS-04 37 46 11 5 0 0 0 84 5 23
2011 HS-05 39 43 8 6 2 2 0 84 8 99
2011 HS-06 37 44 13 6 0 0 0 81 6 47
2011 HS-07 42 33 5 10 10 0 0 75 20 17
2008 HS 38 38 15 5 4 1 0 77 9 356
2008 HS-03 32 35 21 8 2 2 0 69 10 98
2008 HS-04 67 20 7 3 3 0 0 87 7 17
2008 HS-05 33 51 13 1 1 0 0 84 3 131
2008 HS-06 52 30 10 3 3 0 0 83 7 31
2008 HS-07 46 6 29 13 6 0 0 52 19 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 43 19 12 7 10 7 2 68 19 112
2017 HS-04 61 0 6 3 4 26 0 82 9 10
2017 HS-05 65 23 5 7 0 0 0 88 7 10
2017 HS-06 21 33 21 13 6 0 6 58 20 48
2017 HS-07 18 18 12 6 23 24 0 46 38 15
2014 HS 44 28 12 5 4 6 1 76 10 106
2014 HS-02 47 22 30 0 0 0 0 70 0 11
2014 HS-06 40 35 11 8 2 4 0 78 11 46
2011 HS 36 29 15 7 5 7 2 71 12 447
2011 HS-02 19 29 27 15 5 5 0 51 20 17
2011 HS-03 37 22 20 8 7 7 0 63 16 100
2011 HS-04 46 38 4 4 5 4 0 87 9 23
2011 HS-05 36 34 9 7 5 6 3 77 13 101
2011 HS-06 37 27 17 6 4 6 2 70 11 47
2011 HS-07 45 30 10 0 15 0 0 75 15 17
2008 HS 35 29 16 7 5 6 2 70 13 354
2008 HS-03 29 30 23 13 2 3 1 61 15 98
2008 HS-04 47 40 10 0 3 0 0 87 3 17
2008 HS-05 37 34 12 4 2 9 2 81 6 130
2008 HS-06 42 19 17 7 7 3 5 67 15 31
2008 HS-07 52 13 22 6 6 0 0 65 13 10
Top of Page

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 HS 13 51 36 114
2017 HS-04 7 64 29 10
2017 HS-05 19 39 42 10
2017 HS-06 4 67 29 49
2017 HS-07 18 38 44 15
2014 HS 9 68 24 107
2014 HS-02 5 65 30 11
2014 HS-06 6 78 16 46
2011 HS 13 72 15 445
2011 HS-02 32 43 25 17
2011 HS-03 14 61 26 99
2011 HS-04 12 84 4 23
2011 HS-05 10 76 14 100
2011 HS-06 8 80 12 48
2011 HS-07 23 67 10 17

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 HS 34 0 18 41 4 3 12
2014 HS 66 9 6 11 9999 9 10
2011 HS 51 8 13 7 9999 21 54
2011 HS-03 50 14 14 7 9999 14 14
2011 HS-05 50 30 10 0 9999 10 10
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 HS 33 67 113
2017 HS-06 29 71 48
2017 HS-07 59 41 15
2014 HS 26 74 107
2014 HS-06 32 68 46

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 HS 61 36
2017 HS-06 71 14
2014 HS 33 30
2014 HS-06 33 15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 HS 73 36
2017 HS-06 64 14
2014 HS 69 30
2014 HS-06 87 15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 HS 0 36
2017 HS-06 0 14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 HS-06 0 14
2014 HS-06 0 15

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 HS 10 36
2014 HS-06 0 15

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 HS-06 0 14
2014 HS-06 0 15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 HS 44 36
2014 HS 45 30
2014 HS-06 53 15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 HS 43 36
2014 HS 48 30
2014 HS-06 67 15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 HS 36 36
2017 HS-06 43 14
2014 HS 32 30
2014 HS-06 47 15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 HS 55 36
2017 HS-06 43 14
2014 HS 45 30
2014 HS-06 53 15

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 HS 33 36
2014 HS 36 30
2014 HS-06 33 15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 HS 54 36
2017 HS-06 64 14
2014 HS 61 30
2014 HS-06 40 15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 HS 21 36
2014 HS 40 30
2014 HS-06 40 15

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 HS 0 36
2017 HS-06 0 14
2014 HS-06 0 15

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 HS 24 36
2014 HS-06 0 15

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 HS 19 36
2017 HS-06 0 14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 HS 49 36
2017 HS-06 43 14
2014 HS 54 30
2014 HS-06 60 15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 HS 45 36
2017 HS-06 43 14
2014 HS 42 30
2014 HS-06 53 15

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 HS 23 36
2014 HS 18 30

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 HS 45 36
2017 HS-06 50 14
2014 HS 57 30
2014 HS-06 47 15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 HS 38 36
2017 HS-06 50 14
2014 HS 43 30
2014 HS-06 47 15

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 HS-06 0 14
2014 HS 15 30

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 HS 21 36
2014 HS 31 30

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 HS 10 36
2014 HS 13 30

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 HS 19 36
2017 HS-06 0 14

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 HS 32 36
2014 HS 14 30

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 HS 26 31

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 HS 26 31

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 HS 9 31

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 HS-06 0 14

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 HS-06 0 14

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 HS 15 31
2014 HS 33 28
2014 HS-06 50 14

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 HS 36 31
2017 HS-06 43 14
2014 HS 36 28

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 HS 0 31
2017 HS-06 0 14
2014 HS 0 28
2014 HS-06 0 14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 HS 51 31
2014 HS 63 28
2014 HS-06 71 14

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 HS 36 31
2014 HS 17 28

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 HS 100 0 36
2017 HS-06 100 0 14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 20 24 15 6 12 18 5 58 23 114
2017 HS-04 35 29 6 4 0 26 0 86 5 10
2017 HS-05 23 44 0 9 0 23 0 88 12 10
2017 HS-06 27 20 27 4 10 10 2 53 16 49
2017 HS-07 3 9 12 12 53 6 6 13 73 15
2014 HS 28 21 14 6 8 16 7 64 18 107
2014 HS-02 40 13 10 0 0 38 0 84 0 11
2014 HS-06 19 30 15 8 6 13 9 62 19 46

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 44 19 10 7 14 1 5 67 23 112
2017 HS-04 87 3 6 0 4 0 0 90 4 10
2017 HS-05 63 28 5 5 0 0 0 91 5 10
2017 HS-06 38 35 15 2 4 4 2 78 7 48
2017 HS-07 3 6 15 23 47 0 6 9 75 15
2014 HS 40 27 13 10 4 6 0 71 15 107
2014 HS-02 52 13 23 0 0 13 0 74 0 11
2014 HS-06 37 38 13 2 6 4 0 78 9 46
2011 HS 34 39 14 5 2 5 0 76 8 442
2011 HS-02 24 43 15 5 10 4 0 70 15 17
2011 HS-03 33 38 16 3 4 5 0 75 7 96
2011 HS-04 44 35 21 0 0 0 0 79 0 23
2011 HS-05 35 40 14 4 1 6 0 80 5 100
2011 HS-06 43 28 8 16 2 2 0 73 19 48
2011 HS-07 33 38 15 5 10 0 0 70 15 17
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 27 51 11 8 1 0 1 80 9 114
2017 HS-04 29 65 3 3 0 0 0 94 3 10
2017 HS-05 23 72 5 0 0 0 0 95 0 10
2017 HS-06 29 41 16 12 2 0 0 69 14 49
2017 HS-07 12 74 9 0 0 0 6 91 0 15
2014 HS 28 54 11 5 2 0 0 82 6 106
2014 HS-02 69 31 0 0 0 0 0 100 0 10
2014 HS-06 17 58 8 13 4 0 0 75 17 46
2011 HS 18 52 16 8 4 2 1 72 12 445
2011 HS-02 14 67 10 5 0 4 0 85 5 17
2011 HS-03 13 43 19 16 4 4 1 60 21 98
2011 HS-04 24 68 5 0 4 0 0 91 4 23
2011 HS-05 25 51 13 7 3 1 0 77 10 100
2011 HS-06 22 58 12 6 2 0 0 80 8 48
2011 HS-07 25 66 0 5 5 0 0 90 10 17
2008 HS 16 46 17 11 5 3 2 65 17 356
2008 HS-03 13 46 20 9 7 3 4 63 16 98
2008 HS-04 7 70 3 3 3 10 3 89 8 17
2008 HS-05 18 44 25 6 4 2 0 64 11 132
2008 HS-06 19 46 15 17 0 3 0 67 18 31
2008 HS-07 24 6 0 27 42 0 0 31 69 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 26 34 13 13 6 5 2 65 21 114
2017 HS-04 51 35 3 3 4 3 0 89 7 10
2017 HS-05 44 51 5 0 0 0 0 95 0 10
2017 HS-06 27 14 29 18 2 8 2 45 23 49
2017 HS-07 0 38 15 6 30 6 6 43 40 15
2014 HS 20 30 29 5 4 7 5 57 10 107
2014 HS-02 55 10 17 0 0 13 5 79 0 11
2014 HS-06 8 32 36 4 4 11 4 48 10 46
2011 HS 14 33 21 9 5 14 3 57 17 443
2011 HS-02 20 25 13 10 23 5 5 49 36 17
2011 HS-03 11 22 26 12 5 21 3 44 22 99
2011 HS-04 20 43 25 9 0 4 0 65 9 23
2011 HS-05 17 40 15 7 4 15 3 69 13 99
2011 HS-06 16 31 26 8 4 14 0 55 14 48
2011 HS-07 15 48 5 0 15 5 13 76 18 17

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 46 16 9 15 3 10 1 70 20 113
2017 HS-04 87 3 6 0 4 0 0 90 4 10
2017 HS-05 84 12 0 5 0 0 0 95 5 10
2017 HS-06 31 24 20 14 2 8 0 60 18 49
2017 HS-07 6 34 9 12 12 25 0 54 33 14
2014 HS 44 28 13 5 5 5 1 76 11 107
2014 HS-02 77 10 0 0 13 0 0 87 13 11
2014 HS-06 23 39 19 8 2 6 2 68 12 46
2011 HS 29 37 14 6 2 10 1 74 9 445
2011 HS-02 44 28 10 15 0 4 0 75 15 17
2011 HS-03 26 31 17 9 1 14 2 68 12 99
2011 HS-04 46 41 8 5 0 0 0 87 5 23
2011 HS-05 33 33 17 4 2 12 0 75 6 99
2011 HS-06 24 47 8 8 2 10 0 79 11 48
2011 HS-07 45 30 5 0 15 5 0 79 16 17
2008 HS 25 40 20 5 2 8 1 71 7 357
2008 HS-03 18 36 23 10 0 11 2 63 11 98
2008 HS-04 23 53 3 3 3 13 0 89 8 17
2008 HS-05 23 49 21 1 2 4 0 75 4 132
2008 HS-06 33 30 24 3 0 10 0 69 4 31
2008 HS-07 47 18 6 6 22 0 0 65 29 10

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 39 25 13 8 3 11 1 73 13 114
2017 HS-04 32 35 0 0 4 29 0 95 5 10
2017 HS-05 86 9 5 0 0 0 0 95 0 10
2017 HS-06 37 27 14 12 4 6 0 67 17 49
2017 HS-07 6 35 18 0 6 30 6 64 9 15
2014 HS 33 39 9 7 5 7 0 77 13 107
2014 HS-02 55 23 5 0 13 5 0 81 13 11
2014 HS-06 23 51 15 4 2 4 0 78 7 46
2011 HS 29 35 17 6 2 9 1 71 9 443
2011 HS-02 39 34 10 0 13 4 0 76 14 17
2011 HS-03 25 29 19 7 3 15 2 65 12 97
2011 HS-04 40 37 8 10 0 0 5 81 11 23
2011 HS-05 34 32 21 3 1 8 0 73 4 99
2011 HS-06 34 39 4 14 0 8 0 80 16 48
2011 HS-07 45 25 5 5 15 5 0 74 21 17
2008 HS 28 38 20 7 3 4 1 69 10 356
2008 HS-03 22 36 24 8 5 2 3 61 13 96
2008 HS-04 27 47 20 3 3 0 0 74 7 17
2008 HS-05 21 48 17 9 1 4 0 72 10 132
2008 HS-06 46 23 22 3 0 7 0 73 4 31
2008 HS-07 52 6 29 0 13 0 0 59 13 10
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 HS-04 0 100 10
2017 HS-05 0 100 10
2014 HS 7 93 107
2014 HS-02 0 100 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 36 12 17 1 6 24 4 66 10 114
2017 HS-04 61 6 3 4 0 26 0 91 5 10
2017 HS-05 44 23 9 0 0 19 5 88 0 10
2017 HS-06 27 16 37 0 0 16 4 54 0 49
2017 HS-07 3 12 21 6 30 18 12 21 50 15
2014 HS 34 27 16 2 2 14 5 76 4 107
2014 HS-02 47 25 10 0 13 0 5 76 13 11
2014 HS-06 25 32 15 2 0 19 6 77 3 46

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 46 23 11 1 7 11 1 78 9 114
2017 HS-04 61 35 0 0 4 0 0 96 4 10
2017 HS-05 63 28 9 0 0 0 0 91 0 10
2017 HS-06 43 31 16 2 0 8 0 80 2 49
2017 HS-07 9 21 12 6 36 12 6 36 50 15
2014 HS 48 21 20 2 0 8 1 76 2 107
2014 HS-02 77 0 23 0 0 0 0 77 0 11
2014 HS-06 39 32 17 0 0 11 2 81 0 46
2011 HS 36 41 11 5 1 5 0 82 6 441
2011 HS-02 54 18 5 15 5 4 0 75 20 17
2011 HS-03 34 36 13 10 2 5 0 74 13 97
2011 HS-04 34 66 0 0 0 0 0 100 0 23
2011 HS-05 33 45 13 4 1 4 1 82 5 100
2011 HS-06 48 35 10 2 0 4 0 87 2 48
2011 HS-07 50 35 5 5 5 0 0 85 10 17
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 23 23 15 14 23 0 2 47 38 113
2017 HS-05 42 0 7 19 32 0 0 42 51 10
2017 HS-06 45 20 6 14 8 0 6 70 24 49
2017 HS-07 6 21 30 12 29 3 0 27 42 15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 22 30 23 10 14 0 1 52 24 114
2017 HS-04 0 55 35 3 7 0 0 55 10 10
2017 HS-05 42 19 30 9 0 0 0 61 9 10
2017 HS-06 18 37 22 12 10 0 0 55 22 49
2017 HS-07 6 33 12 23 23 0 3 40 48 15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 40 25 15 11 4 1 3 68 15 114
2017 HS-04 26 58 13 0 4 0 0 83 4 10
2017 HS-05 61 21 18 0 0 0 0 82 0 10
2017 HS-06 43 31 8 4 2 2 10 84 7 49
2017 HS-07 47 23 6 6 18 0 0 71 23 15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 27 15 23 10 24 0 1 42 35 113
2017 HS-04 51 29 6 6 7 0 0 80 13 10
2017 HS-05 42 0 47 7 5 0 0 42 12 10
2017 HS-06 10 24 29 18 18 0 0 35 37 49
2017 HS-07 9 0 6 18 65 0 3 9 85 15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 59 16 9 0 8 0 8 82 9 112
2017 HS-05 91 5 5 0 0 0 0 95 0 10
2017 HS-06 53 18 8 0 2 0 18 88 3 49
2017 HS-07 21 23 36 0 18 0 3 45 18 15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 41 20 26 6 6 0 1 62 12 113
2017 HS-04 35 32 29 0 4 0 0 67 4 10
2017 HS-05 79 16 5 0 0 0 0 95 0 10
2017 HS-06 38 33 17 6 6 0 0 71 13 48
2017 HS-07 23 21 41 6 6 0 3 45 12 15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 40 25 16 9 10 0 1 65 19 112
2017 HS-05 84 5 12 0 0 0 0 88 0 10
2017 HS-06 25 35 19 8 10 0 2 62 19 48
2017 HS-07 12 32 36 6 12 0 3 45 18 15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 35 32 14 12 6 0 1 68 18 113
2017 HS-04 58 35 3 0 4 0 0 93 4 10
2017 HS-05 61 28 7 5 0 0 0 88 5 10
2017 HS-06 31 31 21 8 6 0 2 64 15 48
2017 HS-07 21 0 35 30 12 0 3 21 43 15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 38 37 12 8 4 0 2 76 12 112
2017 HS-05 65 23 5 7 0 0 0 88 7 10
2017 HS-06 46 29 6 10 4 0 4 78 15 48
2017 HS-07 12 47 18 12 12 0 0 59 23 15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 41 27 14 9 6 1 2 70 15 112
2017 HS-04 87 10 4 0 0 0 0 96 0 10
2017 HS-05 51 42 2 5 0 0 0 93 5 10
2017 HS-06 49 26 15 6 2 0 2 76 9 47
2017 HS-07 26 12 30 6 12 6 9 45 21 15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 51 22 14 7 6 0 0 74 12 113
2017 HS-05 79 12 9 0 0 0 0 91 0 10
2017 HS-06 51 27 12 6 2 0 2 79 8 49
2017 HS-07 18 36 29 12 6 0 0 53 18 15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 66 12 5 4 5 4 5 85 10 113
2017 HS-05 91 5 5 0 0 0 0 95 0 10
2017 HS-06 61 18 4 6 6 0 4 83 13 49
2017 HS-07 35 6 6 6 23 24 0 54 38 15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 31 29 16 10 11 0 4 62 21 113
2017 HS-05 32 40 28 0 0 0 0 72 0 10
2017 HS-06 31 27 14 20 8 0 0 57 29 49
2017 HS-07 9 32 23 0 36 0 0 41 36 15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 48 21 11 5 11 0 4 71 17 113
2017 HS-05 88 5 7 0 0 0 0 93 0 10
2017 HS-06 55 10 6 14 14 0 0 65 29 49
2017 HS-07 18 18 36 12 18 0 0 35 29 15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 42 21 7 4 1 0 24 84 8 113
2017 HS-05 49 9 19 19 0 0 5 61 20 10
2017 HS-06 39 20 2 2 4 0 33 88 9 49
2017 HS-07 44 9 18 0 0 0 29 75 0 15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 64 20 9 2 1 0 4 88 3 113
2017 HS-05 56 44 0 0 0 0 0 100 0 10
2017 HS-06 59 18 6 2 4 0 10 86 7 49
2017 HS-07 68 9 12 6 0 0 6 81 6 15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 64 11 7 2 11 0 5 79 14 113
2017 HS-05 84 5 2 0 9 0 0 88 9 10
2017 HS-06 59 20 6 2 4 0 8 87 7 49
2017 HS-07 50 15 30 0 6 0 0 64 6 15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 47 31 11 8 3 0 0 78 11 113
2017 HS-05 93 7 0 0 0 0 0 100 0 10
2017 HS-06 35 35 18 4 8 0 0 69 12 49
2017 HS-07 35 29 12 24 0 0 0 64 24 15

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 15 33 30 9 10 4 0 49 20 114
2017 HS-04 0 80 13 3 4 0 0 80 7 10
2017 HS-05 19 47 35 0 0 0 0 65 0 10
2017 HS-06 10 45 37 6 2 0 0 55 8 49
2017 HS-07 6 3 62 6 23 0 0 9 29 15

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 9 14 41 29 5 0 1 35 23 113
2017 HS-04 4 0 64 29 0 3 0 30 4 10
2017 HS-06 6 16 41 18 18 0 0 37 22 49
2017 HS-07 12 29 50 9 0 0 0 9 41 15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 22 34 19 6 16 3 0 58 23 113
2017 HS-04 55 10 29 3 4 0 0 64 7 10
2017 HS-05 23 47 26 5 0 0 0 70 5 10
2017 HS-06 21 33 19 15 8 4 0 57 24 48
2017 HS-07 21 23 3 6 41 6 0 47 50 15

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 25 37 10 8 20 0 0 62 28 113
2017 HS-05 37 51 2 5 5 0 0 88 9 10
2017 HS-06 24 39 8 14 14 0 0 63 29 49
2017 HS-07 0 12 24 12 53 0 0 12 65 15
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 HS 22 78 113
2017 HS-05 0 100 10
2017 HS-06 29 71 48
2014 HS 19 81 106
2014 HS-06 23 77 46

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 HS 74 26 25
2017 HS-06 86 14 14
2014 HS 58 42 21
2014 HS-06 73 27 11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 52 15 25 8 0 0 0 67 8 20
2017 HS-06 58 25 8 8 0 0 0 83 8 12
2014 HS 49 42 0 9 0 0 0 91 9 14
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 27 15 14 23 14 5 2 29 71 113
2017 HS-04 6 32 29 0 29 0 3 7 93 10
2017 HS-05 23 2 0 42 14 19 0 29 71 10
2017 HS-06 54 6 21 15 0 2 2 57 43 48
2017 HS-07 18 41 0 12 18 6 6 20 80 15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 HS 33 65
2017 HS-06 0 20

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 HS 26 65
2017 HS-06 10 20

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 HS 16 65
2017 HS-06 15 20

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 HS 28 65
2017 HS-06 15 20

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 HS 8 65
2017 HS-06 15 20

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 HS 44 65
2017 HS-06 75 20

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 HS 10 44 12 4 20 11 64
2017 HS-06 5 75 5 10 0 5 20

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 12 8 17 13 25 17 7 26 51 65
2017 HS-06 20 15 15 5 25 10 10 44 38 20

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 HS 3 15 7 22 40 5 7 21 71 65
2017 HS-06 5 15 5 10 60 0 5 21 74 20
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