2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 23 50 7 13 8 0 0 73 21 2093
2017 GL-02 38 36 14 7 5 0 0 75 12 42
2017 GL-03 30 54 6 7 3 0 0 84 10 99
2017 GL-04 32 48 3 12 5 0 0 79 18 54
2017 GL-05 22 59 2 10 6 0 0 82 16 258
2017 GL-06 24 52 7 11 6 0 0 77 17 145
2017 GL-07 24 50 7 11 9 0 0 74 20 141
2017 GL-08 31 44 8 12 4 0 0 76 16 170
2017 GL-09 22 50 8 14 7 0 0 72 21 309
2017 GL-10 17 50 7 16 11 0 0 67 27 549
2017 GL-11 23 45 10 14 9 0 0 67 23 185
2017 GL-12 25 39 5 16 16 0 0 63 31 20
2017 GL-13 18 63 6 6 6 0 0 82 12 16
2014 GL 21 50 8 14 7 0 0 71 21 2433
2014 GL-02 22 57 2 7 12 0 0 79 20 36
2014 GL-03 31 45 9 10 5 0 0 77 15 108
2014 GL-04 32 50 4 8 4 0 0 83 13 101
2014 GL-05 19 51 8 15 7 0 0 70 22 277
2014 GL-06 28 50 4 10 7 0 0 78 18 182
2014 GL-07 16 51 9 18 5 0 1 67 23 164
2014 GL-08 22 50 8 15 5 0 0 72 20 219
2014 GL-09 18 52 8 15 7 0 0 70 22 351
2014 GL-10 16 50 9 15 10 0 0 66 25 563
2014 GL-11 20 49 8 15 9 0 0 69 24 227
2014 GL-12 31 48 0 13 8 0 0 79 21 24
2014 GL-13 12 42 20 21 5 0 0 54 26 24
2011 GL 26 50 6 12 5 0 0 77 17 2909
2011 GL-01 32 48 3 12 5 0 0 80 17 67
2011 GL-02 28 45 4 14 8 0 0 73 23 47
2011 GL-03 29 52 6 11 3 0 0 81 13 153
2011 GL-04 38 45 4 10 3 0 0 83 13 143
2011 GL-05 24 52 8 12 4 0 0 76 16 299
2011 GL-06 25 48 7 12 8 0 0 72 20 204
2011 GL-07 24 51 6 13 6 0 0 75 19 252
2011 GL-08 28 51 6 11 4 0 1 80 15 308
2011 GL-09 27 49 6 13 5 0 0 77 17 346
2011 GL-10 23 51 8 13 5 0 0 74 18 620
2011 GL-11 25 54 5 10 6 0 0 79 15 252
2011 GL-12 16 64 4 10 6 0 0 80 16 45
2011 GL-13 26 51 12 11 0 0 0 77 11 26
2008 GL 28 48 6 13 5 0 0 76 18 1593
2008 GL-01 41 47 9 3 0 0 0 88 3 29
2008 GL-02 12 61 3 24 0 0 0 73 24 11
2008 GL-03 38 41 5 15 1 0 0 79 16 53
2008 GL-04 36 44 3 12 6 0 0 80 17 66
2008 GL-05 23 45 8 13 9 1 0 69 22 102
2008 GL-06 23 50 6 16 5 0 0 74 21 117
2008 GL-07 27 49 6 14 4 0 0 76 18 151
2008 GL-08 29 43 10 11 6 0 1 73 17 177
2008 GL-09 29 48 5 13 6 0 0 76 19 240
2008 GL-10 24 53 6 12 6 0 0 76 18 322
2008 GL-11 29 52 3 14 2 0 0 81 16 143
2008 GL-12 16 46 17 12 9 0 0 62 22 33
2008 GL-13 14 74 3 3 5 0 0 89 8 25

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 56 29 7 4 2 1 2 87 6 2091
2017 GL-02 64 29 2 2 2 0 0 93 4 42
2017 GL-03 73 18 4 1 1 1 2 94 2 99
2017 GL-04 58 31 4 2 2 2 2 93 4 55
2017 GL-05 58 28 8 2 2 0 1 88 4 258
2017 GL-06 60 28 5 3 1 1 2 91 4 144
2017 GL-07 64 25 5 3 1 0 1 91 3 141
2017 GL-08 55 30 8 4 1 1 1 87 5 170
2017 GL-09 55 31 7 3 2 1 1 88 5 310
2017 GL-10 47 33 9 6 3 1 2 82 9 548
2017 GL-11 61 28 4 3 4 0 1 90 7 184
2017 GL-12 60 16 19 0 5 0 0 75 5 20
2017 GL-13 55 33 6 0 0 0 6 94 0 16
2014 GL 53 31 7 4 2 1 3 88 5 2436
2014 GL-02 65 25 6 5 0 0 0 89 5 36
2014 GL-03 62 27 5 1 1 1 3 93 2 108
2014 GL-04 63 28 3 1 0 1 5 96 1 101
2014 GL-05 52 31 6 4 2 1 4 87 6 279
2014 GL-06 67 19 4 4 3 1 3 90 6 182
2014 GL-07 53 31 7 5 1 0 3 87 6 164
2014 GL-08 54 33 7 4 1 0 1 88 5 219
2014 GL-09 53 31 8 4 1 0 3 87 5 351
2014 GL-10 47 35 8 4 3 0 3 85 6 563
2014 GL-11 46 39 7 3 1 1 2 88 5 227
2014 GL-12 66 21 5 4 0 0 4 91 5 24
2014 GL-13 66 34 0 0 0 0 0 100 0 24
2011 GL 62 25 5 3 2 1 3 90 4 2910
2011 GL-01 77 15 7 0 0 0 1 93 0 67
2011 GL-02 69 23 2 0 0 0 6 98 0 47
2011 GL-03 65 23 7 1 1 0 3 91 2 153
2011 GL-04 69 20 4 0 2 0 4 93 2 142
2011 GL-05 63 25 4 4 1 0 3 91 5 299
2011 GL-06 61 23 7 2 2 1 3 88 5 205
2011 GL-07 63 26 5 2 1 1 2 92 2 251
2011 GL-08 66 20 5 2 2 1 4 91 4 308
2011 GL-09 65 23 4 4 1 1 3 91 5 346
2011 GL-10 59 25 7 4 3 1 1 86 7 622
2011 GL-11 57 31 5 3 1 2 2 91 4 252
2011 GL-12 51 38 8 3 0 0 0 89 3 45
2011 GL-13 71 29 0 0 0 0 0 100 0 26
2008 GL 59 28 5 2 2 0 3 91 4 1589
2008 GL-01 69 16 0 4 0 0 11 96 4 27
2008 GL-02 44 35 3 0 6 0 12 89 7 11
2008 GL-03 63 23 5 4 1 2 1 89 5 53
2008 GL-04 65 27 2 4 0 0 2 94 4 66
2008 GL-05 55 27 7 3 1 3 4 89 4 101
2008 GL-06 63 23 3 3 0 0 8 93 3 116
2008 GL-07 55 34 5 1 0 1 5 94 1 151
2008 GL-08 63 24 7 1 3 1 1 88 5 178
2008 GL-09 61 28 5 2 4 0 2 89 6 241
2008 GL-10 59 30 6 2 2 0 1 90 4 321
2008 GL-11 59 34 3 1 1 0 2 95 2 142
2008 GL-12 64 22 5 6 3 0 0 86 9 33
2008 GL-13 51 30 6 0 0 0 13 93 0 25

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 67 21 5 2 1 0 2 91 4 2095
2017 GL-02 71 20 5 0 2 0 2 93 2 42
2017 GL-03 72 18 3 3 0 1 3 94 4 99
2017 GL-04 72 18 2 4 2 0 2 92 6 55
2017 GL-05 69 23 5 1 1 0 1 93 2 259
2017 GL-06 74 20 2 2 2 1 0 95 4 144
2017 GL-07 73 18 6 1 0 1 1 92 1 140
2017 GL-08 61 25 6 2 3 0 3 89 5 170
2017 GL-09 68 19 7 2 1 1 2 90 3 310
2017 GL-10 62 24 6 4 2 1 3 88 6 550
2017 GL-11 68 20 6 2 1 0 2 90 4 185
2017 GL-12 60 28 5 7 0 0 0 87 7 20
2017 GL-13 57 30 0 6 0 0 6 94 6 16
2014 GL 67 22 5 2 1 0 3 92 3 2434
2014 GL-02 69 25 0 4 0 0 3 96 4 36
2014 GL-03 66 21 5 0 1 0 7 93 1 108
2014 GL-04 70 14 3 3 0 0 9 93 3 101
2014 GL-05 64 24 3 3 2 0 3 91 6 279
2014 GL-06 80 14 3 0 1 0 1 96 2 182
2014 GL-07 70 21 4 2 0 0 3 95 2 164
2014 GL-08 66 20 7 3 2 0 3 89 4 219
2014 GL-09 64 22 7 2 1 0 3 90 3 351
2014 GL-10 67 23 5 2 1 0 2 91 3 563
2014 GL-11 64 25 3 2 4 0 2 91 6 227
2014 GL-12 74 17 5 0 0 0 4 95 0 24
2014 GL-13 88 12 0 0 0 0 0 100 0 24
2011 GL 72 17 5 2 1 0 4 92 3 2908
2011 GL-01 81 9 3 2 0 1 4 95 2 67
2011 GL-02 72 20 2 0 0 0 6 98 0 46
2011 GL-03 73 15 5 1 0 1 5 94 1 153
2011 GL-04 83 10 2 0 0 0 5 98 0 142
2011 GL-05 74 18 4 2 1 0 2 93 3 298
2011 GL-06 68 19 6 0 2 1 4 92 2 205
2011 GL-07 70 19 4 1 2 1 4 92 3 251
2011 GL-08 72 14 5 2 2 0 5 91 4 308
2011 GL-09 75 16 4 1 1 0 3 93 2 346
2011 GL-10 69 19 5 3 1 0 3 91 4 622
2011 GL-11 71 19 5 2 2 0 2 91 4 252
2011 GL-12 67 19 8 4 1 0 0 86 6 45
2011 GL-13 78 19 3 0 0 0 0 97 0 26
2008 GL 71 17 4 1 1 0 5 93 3 1592
2008 GL-01 44 9 10 0 0 0 37 84 0 29
2008 GL-02 44 41 3 0 0 0 12 96 0 11
2008 GL-03 64 19 8 0 1 0 8 90 1 53
2008 GL-04 76 18 2 1 0 0 3 97 1 66
2008 GL-05 68 15 5 2 2 1 7 90 5 102
2008 GL-06 68 13 3 3 2 1 11 92 5 117
2008 GL-07 68 23 3 2 0 0 4 95 2 150
2008 GL-08 74 14 7 3 1 0 1 89 4 177
2008 GL-09 76 16 5 0 0 0 3 95 0 241
2008 GL-10 75 16 3 1 2 0 2 93 3 321
2008 GL-11 73 21 2 2 1 0 2 96 3 143
2008 GL-12 72 14 0 12 2 0 0 86 14 33
2008 GL-13 63 24 0 0 0 0 13 100 0 25

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 32 40 10 11 7 0 0 72 18 2094
2017 GL-02 39 40 11 7 2 0 0 79 9 42
2017 GL-03 46 37 7 7 2 0 1 83 10 99
2017 GL-04 32 43 6 11 7 0 0 76 18 55
2017 GL-05 33 39 9 10 8 0 1 73 18 259
2017 GL-06 33 39 7 14 8 0 1 72 21 145
2017 GL-07 32 38 11 11 8 0 0 70 19 141
2017 GL-08 37 38 9 10 5 0 1 76 15 170
2017 GL-09 33 40 14 7 6 0 0 72 14 309
2017 GL-10 26 41 11 15 8 0 0 66 22 550
2017 GL-11 31 43 9 11 6 1 0 74 17 183
2017 GL-12 34 46 7 0 14 0 0 79 14 20
2017 GL-13 57 43 0 0 0 0 0 100 0 16
2014 GL 33 41 8 11 6 0 1 75 17 2432
2014 GL-02 34 45 7 10 0 0 3 82 11 36
2014 GL-03 42 38 7 5 5 1 2 83 10 108
2014 GL-04 37 47 6 5 2 0 4 87 7 101
2014 GL-05 32 41 6 13 6 0 1 74 20 279
2014 GL-06 40 39 6 11 4 0 1 79 15 182
2014 GL-07 25 43 7 15 8 2 0 69 24 164
2014 GL-08 38 42 5 9 6 0 0 80 15 219
2014 GL-09 33 40 8 9 8 0 2 74 17 349
2014 GL-10 28 42 11 12 7 0 0 70 20 562
2014 GL-11 30 41 10 10 8 0 0 71 18 227
2014 GL-12 41 39 3 17 0 0 0 80 17 24
2014 GL-13 50 31 9 4 5 0 0 81 9 24
2011 GL 32 42 10 10 5 0 1 74 15 2905
2011 GL-01 45 41 3 7 3 1 0 87 10 67
2011 GL-02 38 36 11 9 6 0 0 75 14 47
2011 GL-03 31 42 12 5 6 0 3 76 12 153
2011 GL-04 43 35 7 9 4 0 1 80 13 145
2011 GL-05 32 40 13 9 5 0 1 73 14 298
2011 GL-06 31 38 11 10 7 0 2 71 18 204
2011 GL-07 31 42 11 11 5 0 0 73 16 250
2011 GL-08 35 37 11 11 4 0 2 74 15 307
2011 GL-09 28 46 7 12 7 0 1 74 19 345
2011 GL-10 26 45 13 11 5 0 0 71 16 621
2011 GL-11 30 47 8 11 4 0 0 77 15 251
2011 GL-12 27 44 15 14 0 0 0 71 14 45
2011 GL-13 50 30 6 5 9 0 0 80 14 26

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 20 38 14 17 11 0 0 58 28 2091
2017 GL-02 32 30 17 12 9 0 0 62 21 42
2017 GL-03 28 47 7 13 5 0 0 74 19 99
2017 GL-04 27 43 12 10 6 0 2 71 16 54
2017 GL-05 21 45 12 15 7 0 0 66 22 257
2017 GL-06 25 43 11 14 7 0 0 67 21 145
2017 GL-07 23 33 19 14 11 0 0 56 26 141
2017 GL-08 24 38 12 14 10 0 1 63 24 170
2017 GL-09 17 39 16 16 11 0 0 56 28 310
2017 GL-10 13 34 16 22 16 0 0 47 37 547
2017 GL-11 16 37 14 17 15 0 0 54 32 185
2017 GL-12 14 46 14 16 11 0 0 60 26 20
2017 GL-13 18 39 12 18 12 0 0 57 30 16
2014 GL 19 38 14 17 12 0 0 57 29 2434
2014 GL-02 31 34 11 20 4 0 0 65 25 36
2014 GL-03 25 42 11 12 9 0 0 67 21 108
2014 GL-04 30 39 14 10 6 1 1 70 16 101
2014 GL-05 21 40 12 19 9 0 0 61 27 278
2014 GL-06 25 37 13 16 8 0 1 63 24 182
2014 GL-07 16 42 13 13 15 0 1 59 28 164
2014 GL-08 21 42 14 13 9 0 0 64 23 219
2014 GL-09 14 43 14 17 12 0 0 57 29 351
2014 GL-10 14 31 16 22 18 0 0 44 40 563
2014 GL-11 13 36 16 21 14 0 0 49 35 227
2014 GL-12 30 29 17 9 12 0 4 61 22 24
2014 GL-13 4 42 26 24 4 0 0 46 28 23
2011 GL 24 38 14 13 9 0 1 63 23 2911
2011 GL-01 29 42 7 14 8 0 1 71 22 67
2011 GL-02 11 40 13 23 8 0 4 53 33 46
2011 GL-03 22 39 13 17 7 0 2 62 25 151
2011 GL-04 40 40 8 9 3 0 1 81 12 146
2011 GL-05 24 41 15 12 6 0 2 66 18 299
2011 GL-06 24 31 20 11 13 1 1 56 24 205
2011 GL-07 28 37 17 11 8 0 0 65 18 251
2011 GL-08 27 40 12 13 6 0 2 68 20 307
2011 GL-09 25 38 16 13 7 0 1 64 20 348
2011 GL-10 18 37 14 17 14 0 0 55 31 622
2011 GL-11 21 38 18 13 10 0 0 59 23 252
2011 GL-12 20 55 9 7 8 3 0 76 15 45
2011 GL-13 41 37 17 6 0 0 0 77 6 25
2008 GL 22 41 16 13 8 0 0 63 21 1592
2008 GL-01 31 56 6 0 7 0 0 87 7 28
2008 GL-02 35 49 10 0 6 0 0 84 6 11
2008 GL-03 27 35 27 3 7 2 0 63 9 52
2008 GL-04 34 36 15 10 6 0 0 70 16 66
2008 GL-05 31 27 25 13 4 1 0 58 16 102
2008 GL-06 17 54 5 15 9 0 0 71 24 117
2008 GL-07 22 41 12 21 4 0 0 63 25 151
2008 GL-08 21 42 17 13 6 0 0 63 19 177
2008 GL-09 16 46 17 12 8 1 1 62 21 241
2008 GL-10 19 38 18 13 12 0 0 57 25 322
2008 GL-11 22 44 15 14 5 0 1 67 18 143
2008 GL-12 24 27 25 17 7 0 1 51 24 33
2008 GL-13 22 69 6 3 0 0 0 90 3 25

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 47 38 9 3 2 0 0 85 6 2087
2017 GL-02 48 32 9 5 5 0 0 81 10 42
2017 GL-03 50 33 9 5 3 0 0 83 8 99
2017 GL-04 47 33 11 2 8 0 0 79 9 55
2017 GL-05 45 39 9 5 3 0 0 83 8 257
2017 GL-06 45 37 13 3 2 0 0 82 5 145
2017 GL-07 48 34 13 3 2 0 0 81 6 140
2017 GL-08 50 34 11 4 1 0 0 84 5 170
2017 GL-09 46 43 7 2 1 0 1 89 3 309
2017 GL-10 46 39 10 3 2 0 0 84 5 544
2017 GL-11 49 41 5 2 2 0 0 90 5 185
2017 GL-12 39 37 11 11 4 0 0 75 14 20
2017 GL-13 51 49 0 0 0 0 0 100 0 16
2014 GL 45 39 10 4 3 0 0 83 7 2434
2014 GL-02 46 39 9 3 3 0 0 85 6 36
2014 GL-03 50 36 5 5 4 0 0 86 9 108
2014 GL-04 45 43 7 3 2 0 0 88 5 101
2014 GL-05 40 38 11 5 5 0 0 79 10 278
2014 GL-06 48 36 10 3 3 0 0 84 7 182
2014 GL-07 39 41 7 8 5 0 0 80 13 164
2014 GL-08 48 37 10 3 2 0 0 85 5 218
2014 GL-09 45 39 12 3 1 0 0 84 4 351
2014 GL-10 46 38 9 4 2 0 0 85 6 563
2014 GL-11 43 39 10 4 3 0 0 83 7 227
2014 GL-12 56 39 5 0 0 0 0 95 0 24
2014 GL-13 29 46 17 8 0 0 0 75 8 24
2011 GL 50 35 9 3 2 0 0 85 6 2906
2011 GL-01 58 25 10 3 3 1 0 85 5 67
2011 GL-02 48 36 9 4 3 0 0 84 7 47
2011 GL-03 50 33 8 7 2 0 0 83 9 153
2011 GL-04 55 28 10 3 4 0 0 83 7 142
2011 GL-05 48 36 10 3 3 0 0 84 6 298
2011 GL-06 45 39 11 2 3 0 0 84 5 205
2011 GL-07 44 38 10 4 3 1 1 83 7 251
2011 GL-08 56 29 10 2 3 0 1 85 5 308
2011 GL-09 49 37 8 5 1 0 0 86 6 346
2011 GL-10 50 36 8 3 2 0 1 87 5 622
2011 GL-11 51 36 7 2 3 0 1 87 5 252
2011 GL-12 57 35 8 0 0 0 0 92 0 45
2011 GL-13 38 58 3 0 0 0 0 97 0 26
2008 GL 43 40 11 4 2 0 0 84 6 1591
2008 GL-01 20 39 31 0 0 7 3 66 0 29
2008 GL-02 47 12 36 0 6 0 0 58 6 11
2008 GL-03 33 49 11 3 4 0 0 83 7 53
2008 GL-04 38 41 11 11 0 0 0 78 11 66
2008 GL-05 38 36 15 5 4 1 0 75 10 101
2008 GL-06 49 39 5 4 3 0 0 87 7 117
2008 GL-07 38 42 14 4 3 0 0 80 6 151
2008 GL-08 44 42 10 2 2 0 0 85 4 176
2008 GL-09 47 37 12 2 1 0 0 84 4 241
2008 GL-10 43 43 8 4 2 0 0 86 6 322
2008 GL-11 47 39 12 1 1 0 0 86 2 143
2008 GL-12 51 41 5 2 0 0 0 93 2 33
2008 GL-13 34 61 0 5 0 0 0 95 5 24

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 54 33 7 4 2 0 0 87 6 2088
2017 GL-02 57 29 7 0 7 0 0 86 7 42
2017 GL-03 51 32 10 4 3 0 0 83 7 99
2017 GL-04 55 23 7 10 5 0 0 78 15 55
2017 GL-05 48 33 8 8 3 0 0 82 10 257
2017 GL-06 53 34 6 6 1 0 0 88 7 145
2017 GL-07 48 33 12 5 2 0 0 81 7 141
2017 GL-08 56 29 8 6 0 0 0 86 6 170
2017 GL-09 57 34 7 1 1 0 0 91 2 309
2017 GL-10 54 35 6 2 3 0 0 89 5 544
2017 GL-11 58 31 5 4 2 0 0 89 6 185
2017 GL-12 65 19 16 0 0 0 0 84 0 20
2017 GL-13 57 43 0 0 0 0 0 100 0 16
2014 GL 52 35 7 4 3 0 0 86 7 2432
2014 GL-02 57 27 8 8 0 0 0 84 8 36
2014 GL-03 52 31 7 7 3 0 0 83 10 106
2014 GL-04 48 39 6 6 1 0 0 87 7 101
2014 GL-05 45 34 9 7 5 0 0 79 12 279
2014 GL-06 51 35 5 3 5 0 0 87 8 181
2014 GL-07 47 36 6 8 3 0 0 84 10 164
2014 GL-08 53 35 7 3 2 0 0 88 5 218
2014 GL-09 53 34 7 3 2 0 0 88 5 351
2014 GL-10 56 34 6 3 1 0 0 90 4 563
2014 GL-11 52 35 4 4 4 0 0 87 8 227
2014 GL-12 68 32 0 0 0 0 0 100 0 24
2014 GL-13 41 48 12 0 0 0 0 88 0 24
2011 GL 57 32 6 3 2 0 0 89 5 2914
2011 GL-01 59 30 5 4 1 0 0 89 6 67
2011 GL-02 36 44 18 3 0 0 0 80 3 47
2011 GL-03 45 42 4 5 4 1 0 88 8 152
2011 GL-04 65 20 7 5 3 0 0 85 8 146
2011 GL-05 49 34 9 5 3 0 0 84 7 300
2011 GL-06 58 30 8 2 1 0 0 89 4 205
2011 GL-07 50 35 8 4 2 0 0 86 6 250
2011 GL-08 61 27 6 5 0 0 1 89 5 308
2011 GL-09 58 33 7 1 1 0 0 91 2 348
2011 GL-10 60 31 5 2 1 0 0 92 3 622
2011 GL-11 55 38 3 3 1 0 0 93 4 252
2011 GL-12 60 33 4 1 1 0 0 93 3 45
2011 GL-13 61 36 3 0 0 0 0 97 0 25
2008 GL 52 37 6 3 1 0 0 89 5 1590
2008 GL-01 20 46 30 3 0 0 0 66 3 29
2008 GL-02 53 26 15 0 6 0 0 79 6 11
2008 GL-03 33 55 5 4 3 0 0 88 7 52
2008 GL-04 42 33 11 11 2 1 0 76 13 65
2008 GL-05 48 34 8 7 2 0 0 82 10 102
2008 GL-06 47 41 6 1 4 0 0 89 5 117
2008 GL-07 49 41 5 4 1 0 0 90 5 151
2008 GL-08 58 34 4 3 1 0 0 92 4 177
2008 GL-09 58 34 5 1 1 1 0 93 2 240
2008 GL-10 57 35 4 3 1 0 0 92 3 322
2008 GL-11 59 32 6 2 1 0 0 91 3 143
2008 GL-12 56 32 10 0 2 0 0 88 2 33
2008 GL-13 36 59 0 5 0 0 0 95 5 25

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 36 43 8 8 5 0 0 79 13 2085
2017 GL-02 44 33 9 9 5 0 0 77 14 42
2017 GL-03 50 35 4 10 1 0 0 84 11 98
2017 GL-04 51 33 4 8 3 0 0 84 12 55
2017 GL-05 34 49 7 6 5 0 0 82 11 259
2017 GL-06 34 45 9 7 6 0 0 78 13 145
2017 GL-07 35 38 8 13 6 0 0 73 19 141
2017 GL-08 42 38 8 8 4 0 0 80 12 170
2017 GL-09 35 46 6 8 5 0 0 81 13 309
2017 GL-10 29 46 10 10 5 0 0 75 15 541
2017 GL-11 34 45 10 6 5 0 0 80 11 185
2017 GL-12 57 25 4 9 5 0 0 82 14 20
2017 GL-13 49 33 6 12 0 0 0 82 12 16
2014 GL 36 43 9 8 4 0 0 79 12 2431
2014 GL-02 46 39 7 5 3 0 0 85 7 36
2014 GL-03 45 40 6 4 6 0 0 84 9 108
2014 GL-04 34 44 8 11 1 1 0 79 13 101
2014 GL-05 33 44 9 9 4 0 0 77 13 279
2014 GL-06 40 39 8 8 6 0 0 79 13 181
2014 GL-07 30 45 8 11 7 0 0 75 18 163
2014 GL-08 40 45 9 5 2 0 0 85 7 218
2014 GL-09 35 44 9 8 4 0 0 79 12 350
2014 GL-10 33 46 8 11 3 0 0 79 13 562
2014 GL-11 33 40 12 9 6 0 0 73 15 227
2014 GL-12 52 30 5 9 4 0 0 82 13 24
2014 GL-13 34 54 8 4 0 0 0 88 4 24

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 33 37 15 8 6 0 1 71 14 2090
2017 GL-02 47 30 10 10 2 0 0 78 12 41
2017 GL-03 47 33 12 5 3 0 0 80 8 99
2017 GL-04 32 40 15 6 5 2 0 73 11 55
2017 GL-05 33 35 14 9 7 0 2 70 16 258
2017 GL-06 35 37 11 12 4 0 0 73 16 145
2017 GL-07 31 33 18 9 8 1 0 65 17 141
2017 GL-08 35 34 18 8 2 1 1 71 11 170
2017 GL-09 34 36 16 6 7 0 1 71 13 310
2017 GL-10 28 41 16 8 6 0 1 70 14 545
2017 GL-11 31 37 15 11 5 0 1 69 17 185
2017 GL-12 18 42 25 11 5 0 0 59 16 20
2017 GL-13 15 61 6 12 6 0 0 76 18 16
2014 GL 30 36 17 10 5 1 1 68 15 2435
2014 GL-02 45 27 12 12 2 0 3 74 14 36
2014 GL-03 46 35 9 6 5 0 0 80 11 108
2014 GL-04 41 32 10 8 6 1 1 75 14 101
2014 GL-05 25 37 20 11 6 0 1 64 16 279
2014 GL-06 35 35 14 11 5 0 1 70 16 182
2014 GL-07 31 38 9 15 7 0 0 68 22 164
2014 GL-08 31 38 16 10 4 0 0 69 14 218
2014 GL-09 27 39 19 9 5 1 1 67 14 351
2014 GL-10 28 35 21 8 6 1 1 65 14 563
2014 GL-11 26 40 17 11 5 0 1 66 16 227
2014 GL-12 49 23 9 17 3 0 0 71 20 24
2014 GL-13 29 27 27 17 0 0 0 55 17 24
2011 GL 34 37 14 9 6 0 1 71 14 2913
2011 GL-01 38 32 19 6 3 0 2 71 9 67
2011 GL-02 40 28 16 7 6 2 0 70 13 47
2011 GL-03 37 36 15 7 5 0 0 73 12 152
2011 GL-04 34 40 10 10 6 1 0 74 16 144
2011 GL-05 31 39 12 9 7 0 0 71 17 300
2011 GL-06 30 38 12 10 8 1 0 69 18 203
2011 GL-07 34 37 14 9 5 1 1 71 14 252
2011 GL-08 36 34 14 10 4 0 1 71 15 307
2011 GL-09 33 40 13 8 4 1 0 75 13 348
2011 GL-10 32 36 17 9 6 0 1 69 14 622
2011 GL-11 29 44 14 8 4 1 1 73 12 253
2011 GL-12 29 43 11 11 6 0 0 72 17 45
2011 GL-13 43 43 12 3 0 0 0 85 3 26

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 36 29 9 9 12 1 4 68 22 2089
2017 GL-02 38 33 12 5 10 0 2 73 15 42
2017 GL-03 47 22 4 11 12 1 3 72 24 98
2017 GL-04 34 26 2 16 17 4 2 63 35 55
2017 GL-05 35 29 10 10 10 2 4 68 21 258
2017 GL-06 42 27 9 10 10 0 2 70 20 145
2017 GL-07 33 29 13 8 13 1 2 64 22 141
2017 GL-08 40 30 8 8 9 1 5 74 18 170
2017 GL-09 39 30 9 7 11 0 4 72 18 309
2017 GL-10 30 28 12 10 13 1 6 62 25 545
2017 GL-11 39 30 6 8 15 0 2 70 23 185
2017 GL-12 65 19 0 5 11 0 0 84 16 20
2017 GL-13 45 37 6 6 6 0 0 82 12 16
2014 GL 37 30 9 9 11 1 4 69 21 2434
2014 GL-02 37 34 12 6 9 0 3 73 15 36
2014 GL-03 43 26 5 13 11 1 2 71 24 108
2014 GL-04 34 30 12 7 11 2 3 68 19 101
2014 GL-05 32 27 9 11 14 2 4 63 27 279
2014 GL-06 38 26 8 10 14 0 4 66 25 182
2014 GL-07 40 23 10 14 10 1 2 65 25 163
2014 GL-08 40 32 9 10 5 0 2 75 16 218
2014 GL-09 34 32 9 9 12 0 4 69 22 351
2014 GL-10 34 30 11 7 12 1 5 68 20 563
2014 GL-11 43 33 7 9 7 0 1 77 16 227
2014 GL-12 51 19 9 3 9 0 8 77 13 24
2014 GL-13 29 42 12 8 4 0 5 75 12 24
2011 GL 43 27 7 9 10 1 4 72 20 2907
2011 GL-01 40 29 8 6 7 1 9 76 15 67
2011 GL-02 45 21 10 9 8 2 5 71 19 46
2011 GL-03 44 29 7 7 10 0 3 76 17 152
2011 GL-04 42 29 9 5 11 1 3 74 17 144
2011 GL-05 41 26 10 7 12 0 4 70 20 299
2011 GL-06 44 24 7 11 11 0 2 70 23 204
2011 GL-07 39 29 8 9 9 1 5 73 19 251
2011 GL-08 48 22 6 9 9 2 4 75 19 307
2011 GL-09 43 27 8 9 9 1 2 72 19 347
2011 GL-10 39 26 7 12 12 1 4 68 25 622
2011 GL-11 45 33 4 8 10 0 1 79 18 252
2011 GL-12 43 44 8 3 2 0 0 86 5 45
2011 GL-13 50 31 3 13 3 0 0 81 16 26
2008 GL 45 29 5 8 8 1 3 78 17 1591
2008 GL-01 31 13 7 7 11 7 25 64 26 28
2008 GL-02 61 12 15 6 6 0 0 73 12 11
2008 GL-03 52 19 13 5 11 0 0 71 16 53
2008 GL-04 41 27 6 7 14 0 5 71 22 66
2008 GL-05 40 25 8 13 9 1 3 69 23 102
2008 GL-06 47 27 1 12 9 1 3 77 22 117
2008 GL-07 50 31 3 7 6 0 3 83 13 151
2008 GL-08 44 27 6 9 8 1 5 76 18 176
2008 GL-09 50 27 6 6 8 1 2 80 14 241
2008 GL-10 46 33 4 7 8 1 2 80 15 321
2008 GL-11 49 33 4 6 6 1 0 83 13 143
2008 GL-12 34 26 2 27 11 0 0 60 38 33
2008 GL-13 56 25 10 9 0 0 0 81 9 25

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 34 44 11 7 4 0 0 78 11 2091
2017 GL-02 41 38 9 5 7 0 0 79 12 42
2017 GL-03 45 36 14 3 2 1 0 81 5 99
2017 GL-04 40 45 4 5 6 0 0 85 11 55
2017 GL-05 35 44 12 6 2 0 0 80 8 257
2017 GL-06 30 47 10 9 3 0 0 77 13 144
2017 GL-07 37 43 10 4 7 0 0 80 11 140
2017 GL-08 34 50 8 8 1 0 0 83 9 170
2017 GL-09 35 44 11 5 5 0 0 79 10 310
2017 GL-10 28 43 13 9 7 0 0 71 16 549
2017 GL-11 34 43 12 9 2 0 0 77 11 185
2017 GL-12 39 35 5 21 0 0 0 74 21 20
2017 GL-13 33 49 12 6 0 0 0 82 6 16
2014 GL 31 47 11 6 5 0 0 78 11 2437
2014 GL-02 37 53 4 6 0 0 0 90 6 36
2014 GL-03 42 44 5 4 4 0 0 87 8 108
2014 GL-04 40 47 5 3 5 0 0 87 9 101
2014 GL-05 28 46 10 8 6 0 0 75 15 279
2014 GL-06 34 43 12 4 6 0 0 77 11 182
2014 GL-07 35 42 9 8 6 0 0 77 14 164
2014 GL-08 35 44 14 6 2 0 0 78 8 219
2014 GL-09 28 50 10 7 4 0 0 79 11 352
2014 GL-10 27 49 13 6 5 0 0 76 12 563
2014 GL-11 26 50 11 7 6 0 0 76 13 227
2014 GL-12 31 28 23 9 9 0 0 59 18 24
2014 GL-13 21 48 8 23 0 0 0 69 23 24
2011 GL 41 39 10 6 4 0 0 80 10 2908
2011 GL-01 44 32 13 5 6 0 0 76 11 67
2011 GL-02 42 31 11 13 3 0 0 74 16 47
2011 GL-03 44 36 11 6 3 1 0 80 9 152
2011 GL-04 45 40 6 3 6 0 0 85 9 144
2011 GL-05 41 38 9 9 3 0 0 79 12 299
2011 GL-06 36 42 11 4 7 0 0 78 11 204
2011 GL-07 40 39 9 10 2 0 0 79 13 252
2011 GL-08 48 35 9 5 2 0 1 84 7 305
2011 GL-09 41 37 12 6 3 0 0 78 10 347
2011 GL-10 35 45 10 5 4 0 0 80 10 622
2011 GL-11 38 41 13 3 5 0 0 79 8 253
2011 GL-12 38 39 13 5 6 0 0 77 11 45
2011 GL-13 27 60 3 10 0 0 0 87 10 26
2008 GL 40 40 10 6 4 0 0 80 10 1581
2008 GL-01 46 30 21 4 0 0 0 75 4 28
2008 GL-02 56 27 12 6 0 0 0 82 6 11
2008 GL-03 35 50 9 1 4 0 0 86 5 53
2008 GL-04 43 35 10 10 2 0 0 78 12 65
2008 GL-05 37 34 14 8 6 0 0 71 15 101
2008 GL-06 40 42 3 8 7 0 0 82 15 117
2008 GL-07 43 35 13 6 4 0 0 78 9 149
2008 GL-08 40 44 8 6 3 0 0 84 8 176
2008 GL-09 40 38 14 5 3 0 0 78 8 240
2008 GL-10 39 41 8 8 4 0 0 80 12 320
2008 GL-11 39 40 13 1 7 0 0 79 8 143
2008 GL-12 30 53 3 9 5 0 0 83 14 33
2008 GL-13 41 47 11 0 0 0 0 89 0 25

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 18 33 20 15 12 0 0 52 28 2093
2017 GL-02 27 44 12 10 7 0 0 71 17 42
2017 GL-03 24 41 11 16 8 0 0 65 24 99
2017 GL-04 19 29 22 20 9 0 2 49 29 55
2017 GL-05 20 37 18 14 11 1 0 57 25 257
2017 GL-06 16 32 19 18 15 0 0 48 33 145
2017 GL-07 19 35 15 15 16 1 0 54 31 141
2017 GL-08 20 31 24 17 8 0 0 51 26 170
2017 GL-09 16 35 23 11 14 0 0 51 25 310
2017 GL-10 15 31 23 17 14 0 0 47 31 549
2017 GL-11 16 31 23 16 13 1 1 48 29 185
2017 GL-12 7 51 5 21 16 0 0 58 37 20
2017 GL-13 18 45 24 6 6 0 0 63 12 16
2014 GL 16 33 21 17 13 0 0 49 30 2434
2014 GL-02 24 44 12 15 4 0 0 69 19 36
2014 GL-03 21 39 13 16 12 0 0 60 27 108
2014 GL-04 25 32 20 10 12 1 0 57 23 101
2014 GL-05 15 29 21 23 12 0 0 44 35 278
2014 GL-06 21 31 20 14 13 0 0 53 27 182
2014 GL-07 14 32 18 20 16 0 0 46 36 164
2014 GL-08 15 31 27 21 6 0 1 46 27 218
2014 GL-09 13 31 20 19 15 1 1 45 35 351
2014 GL-10 13 31 26 15 13 0 0 45 29 563
2014 GL-11 13 38 20 15 13 0 0 51 28 227
2014 GL-12 20 23 27 12 18 0 0 43 30 24
2014 GL-13 13 53 13 21 0 0 0 66 21 24
2011 GL 18 34 19 15 13 0 0 52 29 2914
2011 GL-01 18 34 18 19 10 1 0 52 30 67
2011 GL-02 13 40 16 19 13 0 0 52 32 47
2011 GL-03 24 30 18 17 11 0 0 54 28 153
2011 GL-04 26 34 15 15 11 0 0 60 25 146
2011 GL-05 17 37 18 15 13 0 0 54 28 298
2011 GL-06 15 31 18 15 20 0 0 47 35 205
2011 GL-07 18 33 17 17 14 0 0 51 32 252
2011 GL-08 20 33 22 13 10 1 1 54 23 306
2011 GL-09 16 35 18 15 15 0 0 51 30 347
2011 GL-10 14 34 21 16 15 0 0 48 31 623
2011 GL-11 15 37 22 12 14 0 0 52 26 253
2011 GL-12 16 33 22 21 7 0 0 50 28 45
2011 GL-13 10 54 13 23 0 0 0 64 23 26

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 24 40 16 12 7 0 0 65 19 2090
2017 GL-02 37 42 12 7 2 0 0 79 10 42
2017 GL-03 29 45 16 8 2 0 0 74 10 98
2017 GL-04 29 44 16 3 7 0 0 73 11 55
2017 GL-05 28 39 17 10 6 0 0 67 16 256
2017 GL-06 19 45 10 19 7 0 0 64 26 145
2017 GL-07 28 43 10 13 7 0 0 71 19 141
2017 GL-08 23 40 21 9 7 0 0 63 16 170
2017 GL-09 23 40 17 14 6 0 0 62 21 310
2017 GL-10 21 38 19 12 10 0 0 59 22 548
2017 GL-11 20 39 14 19 7 0 0 59 26 185
2017 GL-12 32 48 0 19 0 0 0 81 19 20
2017 GL-13 43 33 12 12 0 0 0 76 12 16

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 33 40 15 6 5 1 0 74 11 2087
2017 GL-02 44 37 17 2 0 0 0 81 2 42
2017 GL-03 38 41 11 9 2 0 0 78 11 97
2017 GL-04 45 36 10 2 5 2 0 83 7 55
2017 GL-05 30 43 15 7 4 2 0 74 12 258
2017 GL-06 35 38 20 2 5 0 0 74 7 144
2017 GL-07 36 33 21 3 6 1 0 70 9 140
2017 GL-08 35 38 18 6 3 1 0 74 9 168
2017 GL-09 32 44 12 6 5 0 0 77 12 310
2017 GL-10 30 42 14 7 6 0 0 72 13 548
2017 GL-11 31 39 18 7 4 1 0 71 11 185
2017 GL-12 39 31 9 16 5 0 0 70 21 20
2017 GL-13 45 37 12 6 0 0 0 82 6 16
2014 GL 31 42 16 6 4 1 0 74 11 2431
2014 GL-02 36 43 15 6 0 0 0 79 6 36
2014 GL-03 37 42 15 4 2 0 0 79 6 108
2014 GL-04 32 41 16 5 5 2 0 74 10 101
2014 GL-05 31 41 15 8 5 0 0 72 13 278
2014 GL-06 37 36 13 9 5 0 0 73 14 182
2014 GL-07 28 37 18 10 6 1 0 66 16 164
2014 GL-08 33 44 16 4 3 0 0 77 7 218
2014 GL-09 28 44 17 6 4 1 0 73 10 352
2014 GL-10 30 40 17 8 4 1 0 71 12 561
2014 GL-11 28 47 14 5 5 1 0 75 10 227
2014 GL-12 53 29 13 4 0 0 0 82 4 24
2014 GL-13 40 45 8 8 0 0 0 84 8 24
2011 GL 34 41 13 6 3 1 0 77 10 2913
2011 GL-01 36 41 14 7 2 0 0 77 9 67
2011 GL-02 36 38 16 8 2 0 0 74 9 47
2011 GL-03 37 43 11 5 4 1 0 80 9 153
2011 GL-04 45 33 14 5 1 3 1 80 5 146
2011 GL-05 33 40 13 7 6 1 0 75 13 299
2011 GL-06 38 32 17 6 5 3 0 72 11 202
2011 GL-07 36 38 17 5 2 2 0 75 8 251
2011 GL-08 32 44 9 8 4 1 1 78 12 306
2011 GL-09 32 40 16 7 4 1 0 72 11 348
2011 GL-10 32 44 13 7 2 1 0 77 10 623
2011 GL-11 30 49 11 5 4 1 0 79 9 253
2011 GL-12 20 56 17 3 4 0 0 76 7 45
2011 GL-13 34 60 6 0 0 0 0 94 0 26
2008 GL 39 42 10 4 3 1 0 83 8 1592
2008 GL-01 41 47 9 3 0 0 0 88 3 29
2008 GL-02 49 3 30 0 6 12 0 60 7 11
2008 GL-03 31 48 16 1 3 0 1 80 4 53
2008 GL-04 45 40 9 6 0 0 0 85 6 66
2008 GL-05 39 39 12 5 4 1 0 79 9 102
2008 GL-06 35 50 9 3 3 1 0 85 6 117
2008 GL-07 40 46 8 3 3 1 0 86 6 151
2008 GL-08 37 44 12 5 0 1 0 82 5 177
2008 GL-09 36 44 11 4 3 2 0 82 7 240
2008 GL-10 42 40 8 5 4 1 0 83 9 322
2008 GL-11 42 38 10 3 5 1 0 81 9 143
2008 GL-12 38 36 5 11 5 5 0 78 16 33
2008 GL-13 60 29 11 0 0 0 0 89 0 25

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 22 36 18 12 12 0 0 58 24 2087
2017 GL-02 25 45 14 5 12 0 0 70 17 42
2017 GL-03 27 40 14 12 7 0 0 67 19 99
2017 GL-04 20 45 12 15 7 0 0 65 22 54
2017 GL-05 24 34 18 13 10 1 0 58 23 258
2017 GL-06 21 32 19 14 13 0 0 53 27 145
2017 GL-07 20 38 15 13 14 1 0 58 28 141
2017 GL-08 24 34 21 13 8 0 0 58 21 170
2017 GL-09 21 37 19 10 13 0 0 57 23 307
2017 GL-10 20 35 18 12 14 0 0 55 26 546
2017 GL-11 20 37 17 11 15 0 0 57 26 185
2017 GL-12 23 35 11 16 16 0 0 58 31 20
2017 GL-13 24 39 24 6 6 0 0 63 12 16

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 59 30 7 2 2 0 0 90 4 2076
2017 GL-02 63 27 2 5 2 0 0 90 7 41
2017 GL-03 63 24 7 4 1 0 0 88 5 97
2017 GL-04 77 17 0 2 4 0 0 95 5 55
2017 GL-05 55 34 9 1 2 0 0 89 3 259
2017 GL-06 51 38 10 0 2 0 0 89 2 142
2017 GL-07 62 31 4 1 1 0 0 93 2 138
2017 GL-08 60 30 7 2 0 0 0 91 2 168
2017 GL-09 63 25 8 3 1 0 0 88 4 308
2017 GL-10 57 31 7 3 2 0 0 88 5 543
2017 GL-11 58 33 4 3 2 0 0 91 5 184
2017 GL-12 48 41 12 0 0 0 0 88 0 20
2017 GL-13 43 57 0 0 0 0 0 100 0 16
2014 GL 67 26 4 1 1 0 0 93 3 2431
2014 GL-02 74 25 2 0 0 0 0 98 0 36
2014 GL-03 72 21 5 1 1 0 0 93 2 107
2014 GL-04 66 30 3 0 2 0 0 95 2 101
2014 GL-05 60 31 4 2 2 0 0 91 4 278
2014 GL-06 74 20 4 1 1 0 0 94 2 182
2014 GL-07 67 25 4 3 1 0 0 93 4 163
2014 GL-08 67 24 5 3 1 0 0 91 4 219
2014 GL-09 67 27 3 1 2 0 0 95 3 351
2014 GL-10 66 26 4 1 1 0 0 93 2 561
2014 GL-11 65 27 5 1 3 0 0 92 3 227
2014 GL-12 80 15 5 0 0 0 0 95 0 24
2014 GL-13 46 42 12 0 0 0 0 88 0 24
2011 GL 66 25 6 2 1 0 0 92 2 2913
2011 GL-01 70 15 9 4 0 1 0 87 4 67
2011 GL-02 61 30 3 7 0 0 0 91 7 47
2011 GL-03 60 32 5 2 1 0 0 93 2 152
2011 GL-04 75 20 3 2 1 0 0 95 2 146
2011 GL-05 67 25 6 1 1 0 0 92 2 300
2011 GL-06 65 27 5 1 1 0 1 93 2 204
2011 GL-07 71 20 9 1 0 0 0 90 1 251
2011 GL-08 70 22 5 2 0 0 1 93 3 308
2011 GL-09 66 25 7 2 1 0 0 91 3 348
2011 GL-10 63 28 6 1 1 0 0 91 2 621
2011 GL-11 61 30 5 2 2 0 0 91 4 252
2011 GL-12 64 30 4 0 1 0 0 94 1 45
2011 GL-13 63 34 3 0 0 0 0 97 0 26

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 23 42 12 13 10 0 0 65 23 2071
2017 GL-02 10 54 15 14 7 0 0 64 21 41
2017 GL-03 29 44 6 15 5 0 0 73 21 96
2017 GL-04 30 51 0 10 9 0 0 81 19 55
2017 GL-05 22 38 13 17 11 0 0 60 27 257
2017 GL-06 21 45 11 10 12 1 0 67 22 142
2017 GL-07 25 38 15 11 10 1 0 64 21 138
2017 GL-08 28 34 17 14 7 0 0 62 21 167
2017 GL-09 23 46 11 12 8 0 0 69 20 309
2017 GL-10 20 42 13 13 11 0 0 63 25 543
2017 GL-11 23 44 12 12 9 0 0 67 21 184
2017 GL-12 48 30 5 0 17 0 0 78 17 20
2017 GL-13 18 45 18 12 6 0 0 63 18 16
2014 GL 20 41 14 13 10 0 0 62 24 2434
2014 GL-02 33 43 15 2 7 0 0 75 9 36
2014 GL-03 23 46 13 10 7 1 0 70 17 108
2014 GL-04 25 39 9 16 10 1 0 65 26 101
2014 GL-05 19 35 16 19 10 0 0 55 29 279
2014 GL-06 21 45 12 9 11 1 0 67 20 182
2014 GL-07 23 38 15 11 14 0 0 60 24 164
2014 GL-08 18 46 15 12 9 0 0 65 21 218
2014 GL-09 20 45 11 12 11 0 0 65 24 352
2014 GL-10 18 37 18 15 11 0 0 55 27 562
2014 GL-11 21 46 12 11 10 0 0 68 20 227
2014 GL-12 31 29 14 9 18 0 0 59 27 24
2014 GL-13 20 54 27 0 0 0 0 73 0 24
2011 GL 27 41 12 11 8 0 0 68 19 2912
2011 GL-01 16 42 18 15 7 1 1 59 23 67
2011 GL-02 22 45 8 11 13 2 0 68 24 47
2011 GL-03 26 41 15 13 5 0 0 67 18 152
2011 GL-04 37 33 11 7 10 0 1 71 18 146
2011 GL-05 20 40 18 13 9 0 0 60 23 300
2011 GL-06 26 36 16 8 14 0 0 62 22 204
2011 GL-07 31 35 12 13 8 0 0 66 21 251
2011 GL-08 32 42 10 9 7 0 1 74 16 306
2011 GL-09 27 42 14 11 6 0 0 69 17 347
2011 GL-10 24 45 11 11 8 0 0 69 19 622
2011 GL-11 27 49 7 7 8 0 1 77 16 252
2011 GL-12 26 52 14 6 3 0 0 77 9 45
2011 GL-13 36 57 8 0 0 0 0 92 0 26

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 26 37 17 10 9 0 0 64 19 2076
2017 GL-02 15 53 10 17 5 0 0 68 22 41
2017 GL-03 33 35 12 9 10 0 0 68 19 97
2017 GL-04 34 38 14 6 7 0 2 73 13 55
2017 GL-05 25 36 17 11 10 0 0 62 21 259
2017 GL-06 26 36 16 11 11 0 0 62 22 142
2017 GL-07 30 34 15 11 8 1 0 65 20 138
2017 GL-08 30 33 21 9 8 0 0 63 16 168
2017 GL-09 27 39 16 11 7 0 0 66 18 309
2017 GL-10 24 38 18 11 9 0 0 61 21 542
2017 GL-11 23 40 17 10 10 0 1 63 20 184
2017 GL-12 42 21 19 0 17 0 0 63 17 20
2017 GL-13 33 49 6 6 6 0 0 82 12 16
2014 GL 25 39 16 11 8 0 0 64 20 2432
2014 GL-02 42 30 17 7 4 0 0 72 11 36
2014 GL-03 32 34 16 13 5 0 0 66 19 108
2014 GL-04 31 38 13 8 9 0 0 70 17 101
2014 GL-05 21 40 16 15 9 0 0 60 24 279
2014 GL-06 25 40 15 8 12 0 0 66 20 182
2014 GL-07 28 34 16 11 10 0 0 62 22 164
2014 GL-08 25 40 18 11 6 0 0 66 17 219
2014 GL-09 23 40 18 10 9 0 0 64 18 352
2014 GL-10 21 39 19 12 9 0 0 60 21 562
2014 GL-11 27 42 12 10 9 0 0 68 19 227
2014 GL-12 31 23 21 12 13 0 0 54 26 24
2014 GL-13 20 50 12 19 0 0 0 70 19 24

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 24 38 17 12 9 0 0 62 21 2073
2017 GL-02 20 51 11 15 3 0 0 72 18 40
2017 GL-03 31 41 12 11 5 0 0 72 16 97
2017 GL-04 33 39 9 6 9 2 2 75 16 55
2017 GL-05 23 40 20 11 6 0 0 63 17 259
2017 GL-06 24 38 18 10 10 0 0 63 20 142
2017 GL-07 24 37 18 12 9 1 0 61 21 138
2017 GL-08 27 32 22 11 7 0 0 60 18 167
2017 GL-09 22 40 15 13 9 0 0 63 22 309
2017 GL-10 21 36 19 13 11 0 0 57 24 541
2017 GL-11 23 37 14 15 11 0 0 60 26 184
2017 GL-12 28 35 9 17 11 0 0 63 28 20
2017 GL-13 27 37 18 12 6 0 0 63 18 16
2014 GL 21 40 18 12 9 0 0 61 21 2433
2014 GL-02 34 49 13 0 4 0 0 83 4 36
2014 GL-03 30 36 20 11 4 0 0 66 15 108
2014 GL-04 27 43 14 10 6 0 1 70 15 101
2014 GL-05 22 42 17 10 9 1 0 64 19 279
2014 GL-06 18 46 14 12 9 0 0 65 21 182
2014 GL-07 22 38 14 15 11 0 0 60 25 164
2014 GL-08 21 41 21 11 7 0 0 62 17 219
2014 GL-09 22 36 19 12 10 0 0 59 22 351
2014 GL-10 18 38 19 14 11 0 0 56 25 562
2014 GL-11 16 45 15 13 11 0 0 61 24 227
2014 GL-12 23 44 3 17 13 0 0 67 30 24
2014 GL-13 12 41 38 4 0 0 5 55 4 24
2011 GL 29 42 15 9 5 0 0 71 14 2906
2011 GL-01 24 47 21 5 0 3 0 73 5 67
2011 GL-02 32 39 6 13 10 0 0 70 23 47
2011 GL-03 29 44 17 6 3 1 1 74 9 153
2011 GL-04 38 39 13 5 3 0 2 79 8 145
2011 GL-05 28 39 17 8 7 1 1 68 15 300
2011 GL-06 24 38 19 11 7 1 0 63 18 205
2011 GL-07 27 44 13 10 5 1 0 72 15 249
2011 GL-08 35 41 15 6 3 0 1 77 9 305
2011 GL-09 28 45 14 10 3 0 0 73 13 345
2011 GL-10 26 43 15 11 5 0 0 69 16 623
2011 GL-11 26 45 15 8 6 0 0 71 14 252
2011 GL-12 23 36 26 15 0 0 0 59 15 45
2011 GL-13 33 47 13 7 0 0 0 80 7 25

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 45 37 11 4 3 0 0 82 7 2072
2017 GL-02 62 22 9 2 5 0 0 83 7 41
2017 GL-03 55 25 12 6 2 0 0 80 8 97
2017 GL-04 54 32 5 2 6 0 0 87 8 55
2017 GL-05 47 39 9 3 2 0 0 86 5 257
2017 GL-06 40 42 12 6 0 0 0 82 6 142
2017 GL-07 45 36 12 1 5 0 1 82 6 138
2017 GL-08 46 35 13 5 1 0 0 81 6 168
2017 GL-09 46 38 8 3 4 0 0 85 7 309
2017 GL-10 41 36 13 5 4 0 0 78 9 541
2017 GL-11 38 42 12 4 3 0 0 81 7 183
2017 GL-12 37 32 26 5 0 0 0 69 5 20
2017 GL-13 30 63 6 0 0 0 0 94 0 16
2014 GL 46 38 9 3 3 0 0 85 6 2430
2014 GL-02 46 50 4 0 0 0 0 96 0 36
2014 GL-03 64 23 6 7 1 0 0 87 7 108
2014 GL-04 60 31 5 4 0 0 0 91 4 100
2014 GL-05 51 32 8 3 5 1 0 84 8 277
2014 GL-06 51 35 10 2 1 0 0 87 3 182
2014 GL-07 41 41 11 2 5 0 0 82 7 164
2014 GL-08 47 39 9 3 2 0 0 86 6 219
2014 GL-09 44 41 7 4 2 0 0 86 7 352
2014 GL-10 41 43 10 3 3 0 0 84 6 562
2014 GL-11 40 43 11 2 4 0 0 82 6 226
2014 GL-12 41 42 12 5 0 0 0 83 5 24
2014 GL-13 37 36 12 8 8 0 0 72 16 24
2011 GL 50 36 7 4 2 0 0 87 6 2912
2011 GL-01 53 30 10 5 3 0 0 83 7 67
2011 GL-02 53 38 4 5 0 0 0 91 5 47
2011 GL-03 56 26 11 5 1 1 0 83 6 151
2011 GL-04 59 29 5 3 3 1 0 89 6 144
2011 GL-05 52 36 7 3 1 1 0 88 4 300
2011 GL-06 46 40 7 2 4 0 0 87 6 203
2011 GL-07 49 35 8 6 2 1 0 84 7 252
2011 GL-08 56 31 6 4 1 0 1 88 5 307
2011 GL-09 50 34 9 4 2 0 0 85 6 348
2011 GL-10 45 42 8 3 2 0 0 87 6 622
2011 GL-11 48 39 7 2 3 0 0 87 6 253
2011 GL-12 35 54 7 4 0 0 0 89 4 45
2011 GL-13 25 71 0 3 0 0 0 97 3 26
2008 GL 46 40 8 4 2 0 0 86 6 1593
2008 GL-01 34 56 7 0 0 3 0 93 0 29
2008 GL-02 47 47 0 0 6 0 0 94 6 11
2008 GL-03 46 43 3 6 3 0 0 89 8 53
2008 GL-04 52 30 12 4 2 0 0 82 6 66
2008 GL-05 37 43 13 3 3 0 0 81 6 102
2008 GL-06 45 40 6 5 4 0 0 86 9 117
2008 GL-07 50 35 8 5 2 0 0 85 7 151
2008 GL-08 49 38 6 7 1 0 0 87 8 177
2008 GL-09 46 42 7 4 1 0 0 88 5 241
2008 GL-10 46 40 8 4 2 0 0 86 6 322
2008 GL-11 50 38 7 2 3 0 0 87 5 143
2008 GL-12 39 39 8 4 10 0 0 78 14 33
2008 GL-13 40 56 5 0 0 0 0 95 0 25

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 38 38 15 4 2 0 2 78 6 2094
2017 GL-02 47 46 5 0 0 0 2 95 0 42
2017 GL-03 42 44 9 3 0 0 2 88 3 99
2017 GL-04 54 28 7 5 0 0 6 86 6 55
2017 GL-05 41 38 16 2 0 0 2 81 2 258
2017 GL-06 34 45 14 3 2 0 2 81 5 145
2017 GL-07 31 39 19 7 2 1 2 72 9 140
2017 GL-08 32 46 14 4 2 1 1 80 6 170
2017 GL-09 39 35 18 4 2 1 1 75 6 309
2017 GL-10 40 36 16 4 2 1 1 78 6 550
2017 GL-11 28 35 22 9 4 1 1 64 14 185
2017 GL-12 31 23 25 16 5 0 0 54 21 20
2017 GL-13 0 39 30 18 12 0 0 39 30 16
2014 GL 35 38 18 6 3 0 1 74 8 2433
2014 GL-02 41 41 18 0 0 0 0 82 0 36
2014 GL-03 35 34 20 9 0 1 1 71 9 107
2014 GL-04 42 40 13 4 1 0 0 82 5 101
2014 GL-05 40 38 15 4 2 0 1 79 6 279
2014 GL-06 39 35 16 7 2 1 1 74 10 182
2014 GL-07 30 36 21 7 4 0 1 67 12 164
2014 GL-08 32 44 17 6 0 0 1 77 6 219
2014 GL-09 33 38 20 5 3 0 2 72 8 352
2014 GL-10 36 38 18 5 2 0 1 75 7 561
2014 GL-11 20 42 19 8 10 0 0 63 18 227
2014 GL-12 34 25 20 17 4 0 0 59 21 24
2014 GL-13 9 28 31 23 8 0 0 37 31 24
2011 GL 34 37 20 5 3 0 1 72 8 2916
2011 GL-01 49 34 12 1 1 3 0 86 2 67
2011 GL-02 39 43 16 0 2 0 0 82 2 47
2011 GL-03 39 34 21 3 2 1 1 74 4 153
2011 GL-04 41 38 16 3 2 0 0 79 5 146
2011 GL-05 41 33 18 4 2 0 2 76 5 299
2011 GL-06 38 33 19 6 3 1 0 72 8 205
2011 GL-07 35 33 24 6 2 0 0 69 8 251
2011 GL-08 29 41 19 6 3 0 2 72 9 308
2011 GL-09 29 41 19 7 4 0 1 71 10 347
2011 GL-10 30 40 19 6 3 0 1 71 9 622
2011 GL-11 23 35 27 8 7 0 1 58 15 253
2011 GL-12 10 45 31 6 8 0 0 56 13 45
2011 GL-13 3 40 30 24 3 0 0 43 27 26
2008 GL 32 38 19 7 3 0 1 70 11 1589
2008 GL-01 54 32 7 3 0 0 3 90 3 29
2008 GL-02 28 50 4 12 0 0 7 83 13 10
2008 GL-03 49 30 12 6 0 0 3 81 7 53
2008 GL-04 45 29 19 5 2 0 0 74 7 66
2008 GL-05 39 32 17 7 3 0 2 73 10 102
2008 GL-06 25 50 21 3 1 0 0 75 4 117
2008 GL-07 37 34 20 6 2 1 0 72 8 151
2008 GL-08 34 33 21 8 4 0 0 68 11 176
2008 GL-09 29 42 17 7 3 0 1 72 11 240
2008 GL-10 31 37 21 8 3 0 0 68 11 320
2008 GL-11 16 45 26 7 5 0 1 62 12 143
2008 GL-12 23 30 22 17 8 0 0 53 25 33
2008 GL-13 6 27 21 23 24 0 0 33 46 25

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 11 27 35 17 7 1 2 24 40 2068
2017 GL-02 11 22 50 10 7 0 0 17 33 42
2017 GL-03 5 16 44 19 13 0 3 33 21 96
2017 GL-04 13 23 31 28 5 0 0 34 35 55
2017 GL-05 7 22 35 21 9 1 4 32 31 257
2017 GL-06 13 25 37 16 6 0 3 22 40 143
2017 GL-07 11 25 39 13 8 1 3 22 38 140
2017 GL-08 9 22 33 25 8 0 3 34 32 168
2017 GL-09 9 33 36 14 6 0 1 21 43 306
2017 GL-10 14 30 34 15 4 1 2 20 45 539
2017 GL-11 18 34 25 14 6 0 2 20 54 184
2017 GL-12 12 35 35 10 7 0 0 18 47 20
2017 GL-13 30 39 30 0 0 0 0 0 70 16
2014 GL 12 32 35 14 5 0 1 20 44 2422
2014 GL-02 6 29 42 9 11 3 0 21 35 36
2014 GL-03 12 27 39 14 7 0 1 21 40 108
2014 GL-04 9 23 36 24 6 3 0 30 33 100
2014 GL-05 10 29 38 14 7 0 2 21 40 276
2014 GL-06 11 25 36 18 6 0 4 25 38 182
2014 GL-07 10 41 36 9 4 1 0 13 51 164
2014 GL-08 8 34 37 15 5 1 0 20 43 219
2014 GL-09 13 31 31 16 6 0 3 23 45 352
2014 GL-10 12 34 35 13 4 0 2 17 47 560
2014 GL-11 18 35 34 11 3 0 0 14 52 224
2014 GL-12 33 36 24 0 7 0 0 7 69 24
2014 GL-13 21 48 23 8 0 0 0 8 69 24
2011 GL 13 30 33 14 6 1 2 21 45 2900
2011 GL-01 20 31 28 6 4 6 5 11 57 66
2011 GL-02 10 21 50 8 9 0 2 18 31 47
2011 GL-03 14 29 32 13 8 1 2 22 45 152
2011 GL-04 14 20 25 25 9 3 5 37 37 144
2011 GL-05 10 28 29 21 7 1 4 30 40 297
2011 GL-06 15 35 33 10 5 0 1 15 51 204
2011 GL-07 13 28 34 15 8 0 1 24 42 251
2011 GL-08 12 30 37 11 7 1 2 19 43 307
2011 GL-09 11 27 40 14 5 0 2 20 39 347
2011 GL-10 13 33 35 12 5 0 2 17 47 618
2011 GL-11 16 34 36 9 3 0 2 12 51 251
2011 GL-12 22 42 29 7 0 0 0 7 64 45
2011 GL-13 31 41 24 3 0 0 0 3 73 26
2008 GL 12 32 33 16 5 0 1 21 45 1586
2008 GL-01 7 11 42 18 11 0 11 32 20 28
2008 GL-02 10 37 28 25 0 0 0 25 47 10
2008 GL-03 9 31 31 21 7 0 1 28 40 53
2008 GL-04 7 29 27 21 14 1 0 36 36 65
2008 GL-05 6 32 28 23 5 1 4 29 41 101
2008 GL-06 11 28 34 20 6 0 1 26 40 116
2008 GL-07 14 35 30 13 8 0 1 21 49 151
2008 GL-08 7 28 43 15 3 1 2 19 37 177
2008 GL-09 13 26 38 17 7 0 0 23 39 239
2008 GL-10 15 37 30 13 3 0 1 17 52 321
2008 GL-11 17 40 26 14 2 0 1 16 57 143
2008 GL-12 12 24 55 5 4 0 0 9 36 33
2008 GL-13 27 46 22 5 0 0 0 5 73 25

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 14 23 28 18 12 2 3 32 39 2053
2017 GL-02 15 10 42 14 10 10 0 26 27 41
2017 GL-03 8 7 31 29 19 0 5 51 16 95
2017 GL-04 14 16 29 18 17 4 2 37 32 51
2017 GL-05 10 24 26 20 13 3 4 36 36 253
2017 GL-06 15 22 24 21 13 1 4 36 39 143
2017 GL-07 14 23 28 16 14 2 3 32 39 139
2017 GL-08 13 23 22 21 13 4 5 37 39 168
2017 GL-09 12 26 33 15 10 2 2 26 39 305
2017 GL-10 17 26 29 14 11 2 2 26 44 537
2017 GL-11 20 26 27 17 8 1 2 26 47 182
2017 GL-12 11 34 31 21 4 0 0 24 44 20
2017 GL-13 6 39 37 6 12 0 0 18 45 16
2014 GL 16 26 29 16 9 2 1 26 44 2426
2014 GL-02 3 29 30 15 20 3 0 37 33 36
2014 GL-03 15 22 26 19 13 4 2 33 39 108
2014 GL-04 12 19 28 19 15 5 2 37 33 101
2014 GL-05 16 24 30 15 10 3 3 27 42 278
2014 GL-06 18 21 25 18 10 4 4 30 43 182
2014 GL-07 16 30 26 18 6 4 0 25 47 164
2014 GL-08 10 28 32 19 8 3 0 28 39 218
2014 GL-09 16 25 31 16 9 1 2 26 42 351
2014 GL-10 20 29 29 14 6 2 1 20 50 561
2014 GL-11 19 28 32 14 6 1 0 21 47 226
2014 GL-12 30 21 30 11 8 0 0 19 51 24
2014 GL-13 15 37 45 4 0 0 0 4 52 24
2011 GL 14 24 29 18 11 2 3 30 39 2886
2011 GL-01 15 25 19 19 7 8 7 31 47 66
2011 GL-02 19 23 19 16 21 0 2 37 43 47
2011 GL-03 8 26 27 19 12 4 3 33 37 150
2011 GL-04 15 13 26 25 12 4 5 41 31 145
2011 GL-05 13 24 30 20 10 1 4 31 38 297
2011 GL-06 16 23 31 17 10 2 2 27 40 202
2011 GL-07 12 28 26 21 11 2 1 33 41 252
2011 GL-08 12 22 33 17 11 1 4 30 36 306
2011 GL-09 12 24 30 17 12 2 2 31 38 345
2011 GL-10 13 25 30 17 10 2 3 29 40 613
2011 GL-11 19 24 30 17 7 1 2 25 44 252
2011 GL-12 17 48 24 6 3 2 0 9 67 45
2011 GL-13 12 36 45 6 0 0 0 6 48 26
2008 GL 15 25 29 18 10 2 1 29 41 1583
2008 GL-01 18 13 33 14 11 0 11 28 35 28
2008 GL-02 12 26 27 12 12 12 0 26 44 11
2008 GL-03 8 24 34 15 13 3 3 30 34 53
2008 GL-04 13 28 22 18 18 1 0 37 41 65
2008 GL-05 11 22 34 17 8 2 6 27 36 102
2008 GL-06 12 30 16 21 16 4 1 39 44 116
2008 GL-07 16 27 23 21 11 2 1 33 44 148
2008 GL-08 12 25 35 18 7 2 2 26 38 178
2008 GL-09 16 22 30 18 12 1 1 31 39 239
2008 GL-10 16 23 31 19 9 2 1 28 40 322
2008 GL-11 22 23 36 12 6 1 1 18 46 143
2008 GL-12 13 47 14 15 11 0 0 27 60 33
2008 GL-13 20 35 32 9 3 0 0 12 56 25

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 23 29 25 11 7 2 3 19 55 2062
2017 GL-02 12 36 20 22 5 5 0 29 51 41
2017 GL-03 14 15 32 19 13 2 4 35 31 95
2017 GL-04 24 20 25 16 13 2 0 29 45 54
2017 GL-05 20 26 26 10 9 4 6 21 50 255
2017 GL-06 20 29 26 14 4 3 4 19 53 142
2017 GL-07 17 31 32 12 4 1 2 17 50 139
2017 GL-08 18 29 27 11 10 1 4 22 50 167
2017 GL-09 27 32 24 11 5 0 1 16 60 308
2017 GL-10 28 32 21 9 6 2 3 15 63 541
2017 GL-11 29 31 28 10 3 1 0 12 60 184
2017 GL-12 32 37 17 10 4 0 0 14 69 20
2017 GL-13 48 13 19 13 6 0 0 19 61 15
2014 GL 23 31 25 11 6 2 2 18 56 2426
2014 GL-02 13 22 24 18 17 6 0 37 37 36
2014 GL-03 17 24 33 15 7 2 2 22 43 108
2014 GL-04 9 29 24 13 16 5 3 32 42 100
2014 GL-05 17 32 25 13 8 3 2 22 52 278
2014 GL-06 21 26 25 14 8 2 5 24 50 182
2014 GL-07 19 29 31 8 6 3 3 15 51 163
2014 GL-08 18 38 26 10 7 1 0 17 56 219
2014 GL-09 24 32 23 12 7 1 2 19 58 352
2014 GL-10 30 32 25 9 3 1 2 11 63 559
2014 GL-11 34 32 19 8 5 0 0 13 67 226
2014 GL-12 42 35 16 4 3 0 0 8 77 24
2014 GL-13 40 27 20 13 0 0 0 13 67 24
2011 GL 21 28 27 12 6 2 3 20 52 2883
2011 GL-01 27 26 22 10 6 3 6 17 58 67
2011 GL-02 23 25 21 14 9 5 2 25 52 47
2011 GL-03 19 23 25 17 11 2 3 30 43 149
2011 GL-04 15 18 31 19 7 5 6 28 36 143
2011 GL-05 18 24 27 15 7 3 6 24 46 296
2011 GL-06 17 32 27 14 7 2 2 21 51 204
2011 GL-07 17 31 26 12 8 2 3 22 51 250
2011 GL-08 19 31 26 12 7 1 4 20 53 304
2011 GL-09 22 27 31 11 6 1 2 17 50 347
2011 GL-10 25 31 25 11 4 1 3 16 58 613
2011 GL-11 25 32 29 8 3 2 1 12 58 252
2011 GL-12 39 44 10 7 0 0 0 7 83 45
2011 GL-13 31 54 11 3 0 0 0 3 86 26
2008 GL 20 30 29 11 6 2 2 18 52 1581
2008 GL-01 11 8 44 15 8 4 11 27 22 27
2008 GL-02 18 41 29 0 0 12 0 0 67 11
2008 GL-03 10 36 27 13 8 3 3 23 49 53
2008 GL-04 12 38 17 11 14 7 0 27 54 63
2008 GL-05 19 29 21 17 5 2 7 24 53 101
2008 GL-06 22 23 28 9 10 5 3 21 49 116
2008 GL-07 18 34 24 16 5 2 1 21 54 150
2008 GL-08 19 30 32 12 3 3 2 16 51 176
2008 GL-09 20 30 31 12 5 1 1 17 51 240
2008 GL-10 22 28 33 10 4 2 1 15 51 322
2008 GL-11 22 36 30 7 3 1 1 11 59 142
2008 GL-12 39 19 24 8 11 0 0 18 58 33
2008 GL-13 32 49 10 9 0 0 0 9 81 25

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 5 13 31 31 15 1 3 48 19 2039
2017 GL-02 0 4 31 47 15 2 0 63 5 41
2017 GL-03 2 5 26 38 24 1 4 65 8 96
2017 GL-04 0 13 33 30 20 0 4 53 13 52
2017 GL-05 4 10 28 31 18 2 8 53 15 254
2017 GL-06 8 13 31 28 12 1 6 44 23 143
2017 GL-07 5 8 32 34 15 1 4 52 14 138
2017 GL-08 7 12 37 23 18 1 2 42 20 164
2017 GL-09 6 12 32 34 14 0 2 49 18 302
2017 GL-10 6 16 31 30 15 1 2 46 22 536
2017 GL-11 7 22 35 26 9 0 2 35 29 179
2017 GL-12 5 23 31 33 7 0 0 40 28 20
2017 GL-13 18 24 43 6 9 0 0 15 43 16
2014 GL 5 14 33 31 13 1 3 46 20 2409
2014 GL-02 3 7 44 19 23 3 0 44 11 36
2014 GL-03 2 14 31 34 15 2 3 51 16 107
2014 GL-04 1 8 31 36 21 0 3 59 9 101
2014 GL-05 3 11 29 36 14 2 4 53 15 275
2014 GL-06 5 11 33 30 13 0 6 47 18 181
2014 GL-07 6 16 39 25 13 1 1 39 22 163
2014 GL-08 3 16 37 30 12 1 1 43 19 217
2014 GL-09 6 12 33 33 13 0 3 47 19 349
2014 GL-10 8 15 34 29 12 1 2 41 24 558
2014 GL-11 7 21 38 27 8 0 0 35 27 224
2014 GL-12 3 25 42 22 7 0 0 29 29 24
2014 GL-13 17 23 41 19 0 0 0 19 40 24
2011 GL 8 16 30 29 13 1 4 44 25 2871
2011 GL-01 8 15 23 29 12 5 8 47 26 66
2011 GL-02 2 8 32 31 21 2 4 56 10 47
2011 GL-03 7 11 31 26 19 3 3 48 19 148
2011 GL-04 4 6 26 38 18 4 5 61 11 143
2011 GL-05 7 10 29 30 14 2 9 49 18 297
2011 GL-06 8 13 30 31 14 1 3 47 22 204
2011 GL-07 6 13 30 30 16 1 3 48 20 249
2011 GL-08 8 15 31 32 10 0 4 44 24 304
2011 GL-09 8 14 30 32 13 0 2 46 23 345
2011 GL-10 8 22 29 25 12 1 3 39 31 612
2011 GL-11 9 19 39 25 6 0 1 32 28 249
2011 GL-12 16 27 35 18 4 0 0 22 43 45
2011 GL-13 10 41 41 8 0 0 0 8 51 25
2008 GL 7 17 33 29 11 1 2 42 25 1577
2008 GL-01 7 0 39 22 18 4 11 47 8 28
2008 GL-02 0 44 16 28 12 0 0 40 44 10
2008 GL-03 0 9 37 26 24 3 1 52 9 52
2008 GL-04 6 19 27 36 12 0 0 48 25 63
2008 GL-05 12 10 31 32 11 1 4 45 22 100
2008 GL-06 6 8 37 35 13 0 1 48 14 116
2008 GL-07 6 18 26 35 9 0 6 47 26 151
2008 GL-08 8 12 40 28 8 1 2 38 21 177
2008 GL-09 9 15 34 25 16 0 1 42 24 239
2008 GL-10 10 21 29 31 8 1 0 39 31 319
2008 GL-11 5 24 37 26 8 0 1 34 29 142
2008 GL-12 7 16 43 23 12 0 0 35 22 33
2008 GL-13 3 40 43 11 3 0 0 14 43 25

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 18 26 28 16 9 1 2 26 45 2062
2017 GL-02 7 32 32 21 8 0 0 29 39 41
2017 GL-03 10 23 20 26 16 2 3 44 35 95
2017 GL-04 26 21 20 12 17 0 4 30 49 53
2017 GL-05 13 22 34 17 8 1 5 27 37 255
2017 GL-06 22 22 21 20 11 2 2 33 46 144
2017 GL-07 15 22 32 18 10 0 3 29 38 140
2017 GL-08 16 23 30 15 11 2 3 27 41 167
2017 GL-09 18 31 27 14 8 0 1 22 50 307
2017 GL-10 17 30 28 14 8 1 2 23 48 538
2017 GL-11 26 28 27 10 7 0 1 18 54 183
2017 GL-12 35 25 33 4 4 0 0 7 60 20
2017 GL-13 43 27 30 0 0 0 0 0 70 16
2014 GL 22 30 27 12 7 1 1 19 53 2424
2014 GL-02 14 19 38 14 15 0 0 29 32 36
2014 GL-03 19 27 27 11 11 3 2 23 49 108
2014 GL-04 20 19 25 20 15 1 0 35 40 101
2014 GL-05 21 30 30 9 7 0 2 17 52 278
2014 GL-06 22 26 30 12 7 0 2 20 49 182
2014 GL-07 29 32 19 12 7 1 0 19 62 162
2014 GL-08 17 32 28 15 7 1 0 21 51 218
2014 GL-09 20 31 28 13 6 0 2 19 53 352
2014 GL-10 23 33 25 12 5 1 2 17 57 561
2014 GL-11 31 31 25 8 5 1 0 13 62 225
2014 GL-12 47 24 18 8 4 0 0 11 71 24
2014 GL-13 46 23 16 15 0 0 0 15 70 24
2011 GL 20 27 27 15 8 1 3 24 49 2893
2011 GL-01 11 20 32 21 10 2 5 33 33 66
2011 GL-02 21 30 21 19 5 2 2 25 53 47
2011 GL-03 27 19 25 15 10 1 3 26 48 150
2011 GL-04 13 18 29 23 10 2 4 35 34 144
2011 GL-05 22 27 24 15 8 1 4 23 51 300
2011 GL-06 28 31 21 13 6 0 2 19 60 205
2011 GL-07 22 27 28 12 9 0 2 22 50 251
2011 GL-08 16 27 27 15 9 0 5 26 46 307
2011 GL-09 15 30 26 19 9 1 1 28 46 347
2011 GL-10 20 29 28 13 7 1 2 21 50 614
2011 GL-11 23 29 30 11 6 0 1 17 53 251
2011 GL-12 34 33 19 11 3 0 0 14 67 45
2011 GL-13 27 48 26 0 0 0 0 0 74 26
2008 GL 17 27 29 16 9 1 2 26 45 1583
2008 GL-01 7 10 36 20 14 7 7 39 19 29
2008 GL-02 19 50 6 25 0 0 0 25 69 10
2008 GL-03 5 26 29 13 26 0 1 40 31 53
2008 GL-04 20 19 30 15 16 0 0 31 40 65
2008 GL-05 17 22 34 13 7 2 5 22 42 101
2008 GL-06 15 28 27 21 7 1 0 29 44 117
2008 GL-07 21 29 19 18 10 1 3 29 51 150
2008 GL-08 12 30 30 19 7 0 2 26 43 177
2008 GL-09 20 22 30 11 13 0 2 25 43 237
2008 GL-10 17 28 30 18 5 1 1 23 46 322
2008 GL-11 21 33 26 16 3 0 0 20 54 142
2008 GL-12 21 26 42 6 4 0 0 10 48 33
2008 GL-13 37 27 23 13 0 0 0 13 64 25

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 10 18 21 25 17 2 6 47 31 2058
2017 GL-02 3 17 17 34 15 5 10 58 23 41
2017 GL-03 3 11 26 21 31 4 3 56 16 94
2017 GL-04 10 14 20 22 28 0 6 53 25 53
2017 GL-05 10 20 19 21 16 5 9 43 35 253
2017 GL-06 13 15 17 29 15 4 8 49 31 144
2017 GL-07 10 22 17 29 13 2 6 47 34 140
2017 GL-08 9 18 19 23 20 3 7 47 31 166
2017 GL-09 10 20 26 22 17 2 3 41 31 306
2017 GL-10 13 18 18 26 15 2 7 46 34 541
2017 GL-11 13 17 22 28 15 0 6 45 32 183
2017 GL-12 4 23 38 25 11 0 0 35 27 20
2017 GL-13 18 33 37 12 0 0 0 12 51 16
2014 GL 10 19 22 25 16 3 5 44 31 2425
2014 GL-02 17 11 20 25 20 3 3 48 31 36
2014 GL-03 8 16 25 27 13 4 7 45 27 108
2014 GL-04 5 11 23 22 28 5 6 56 19 101
2014 GL-05 12 22 21 19 17 3 6 39 38 278
2014 GL-06 12 17 23 19 19 4 6 42 33 182
2014 GL-07 11 23 23 24 16 2 2 42 35 164
2014 GL-08 8 19 20 26 18 5 3 48 29 219
2014 GL-09 8 20 20 29 15 1 7 48 30 352
2014 GL-10 10 18 25 26 14 3 5 43 30 559
2014 GL-11 10 17 21 29 14 3 6 47 30 225
2014 GL-12 24 12 8 31 12 0 12 50 41 24
2014 GL-13 9 17 45 23 0 0 5 25 28 24
2011 GL 9 15 22 25 19 3 6 49 27 2879
2011 GL-01 6 13 22 29 12 9 9 50 23 66
2011 GL-02 11 7 20 31 21 0 9 58 19 47
2011 GL-03 10 17 21 19 23 3 6 47 30 148
2011 GL-04 7 13 24 23 17 8 8 47 25 144
2011 GL-05 11 13 21 25 21 3 7 50 26 298
2011 GL-06 11 15 22 27 17 2 6 48 28 204
2011 GL-07 8 15 23 26 18 3 6 48 26 251
2011 GL-08 7 16 25 24 21 2 6 48 25 304
2011 GL-09 9 13 23 28 19 2 6 51 24 346
2011 GL-10 9 18 22 24 18 2 7 46 30 612
2011 GL-11 9 13 20 33 18 2 5 54 24 249
2011 GL-12 4 28 38 20 6 0 4 27 34 45
2011 GL-13 10 38 40 9 3 0 0 12 48 26
2008 GL 10 18 22 27 16 2 4 45 31 1579
2008 GL-01 7 7 33 17 14 14 7 40 19 28
2008 GL-02 7 25 16 25 15 12 0 46 36 10
2008 GL-03 9 19 25 28 12 4 3 44 30 53
2008 GL-04 12 20 21 21 25 2 0 46 32 63
2008 GL-05 7 15 26 29 12 1 9 46 25 102
2008 GL-06 10 24 22 21 14 4 5 39 37 116
2008 GL-07 11 15 23 29 16 3 3 48 27 151
2008 GL-08 8 17 20 31 16 3 5 51 27 177
2008 GL-09 8 18 24 25 18 1 6 46 28 238
2008 GL-10 13 19 22 26 15 2 3 43 34 321
2008 GL-11 9 17 18 35 16 0 6 53 28 141
2008 GL-12 13 18 31 24 10 0 3 35 33 33
2008 GL-13 24 31 24 22 0 0 0 22 54 25

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 18 24 27 14 9 3 4 25 45 2061
2017 GL-02 4 7 39 22 15 12 0 42 13 41
2017 GL-03 8 12 21 29 18 4 7 54 23 97
2017 GL-04 12 19 28 19 20 0 2 40 32 53
2017 GL-05 14 20 26 15 11 5 9 30 40 255
2017 GL-06 14 18 29 17 11 5 7 31 36 143
2017 GL-07 12 21 32 17 13 1 4 32 35 138
2017 GL-08 17 25 32 8 11 2 5 20 45 166
2017 GL-09 21 28 28 12 7 2 3 19 52 306
2017 GL-10 24 26 25 13 6 1 4 21 53 542
2017 GL-11 25 32 28 10 3 2 1 13 58 183
2017 GL-12 14 42 25 16 4 0 0 19 56 20
2017 GL-13 43 33 18 6 0 0 0 6 76 16
2014 GL 18 24 30 14 8 3 3 24 45 2425
2014 GL-02 8 14 28 23 20 6 0 47 24 36
2014 GL-03 8 22 27 19 14 4 6 36 34 108
2014 GL-04 8 20 31 19 14 2 6 36 30 101
2014 GL-05 15 16 34 16 12 2 5 30 34 276
2014 GL-06 15 19 31 16 8 4 7 27 38 182
2014 GL-07 13 29 31 12 9 4 2 22 45 163
2014 GL-08 15 29 30 15 8 3 2 23 46 218
2014 GL-09 21 26 29 14 7 1 2 22 49 351
2014 GL-10 23 28 28 11 5 3 2 17 54 563
2014 GL-11 26 30 30 6 5 1 2 11 58 226
2014 GL-12 17 30 25 12 7 9 0 21 51 24
2014 GL-13 42 25 25 8 0 0 0 8 67 24
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 69 16 6 2 2 0 6 90 4 2095
2017 GL-02 75 18 4 0 2 0 0 93 2 42
2017 GL-03 69 15 5 3 0 0 8 91 4 99
2017 GL-04 74 10 6 0 2 2 7 92 2 55
2017 GL-05 64 16 6 3 2 0 9 89 5 259
2017 GL-06 73 15 4 1 1 0 5 93 2 145
2017 GL-07 74 13 4 2 2 0 6 92 4 141
2017 GL-08 62 21 6 3 5 0 4 85 8 169
2017 GL-09 72 13 5 2 2 1 5 90 4 310
2017 GL-10 65 17 9 1 2 1 6 87 3 548
2017 GL-11 72 14 7 0 3 1 4 89 4 186
2017 GL-12 75 25 0 0 0 0 0 100 0 20
2017 GL-13 76 6 6 6 0 0 6 87 6 16
2014 GL 70 16 5 2 1 0 5 91 3 2438
2014 GL-02 75 23 0 0 0 0 3 100 0 36
2014 GL-03 72 19 6 1 0 0 2 94 1 108
2014 GL-04 69 16 1 4 0 0 10 94 5 101
2014 GL-05 71 12 5 4 2 0 6 89 6 279
2014 GL-06 80 9 2 3 2 0 5 93 4 182
2014 GL-07 75 12 6 0 0 1 6 93 0 164
2014 GL-08 64 18 6 4 3 0 5 87 7 220
2014 GL-09 67 18 4 1 2 1 7 92 3 352
2014 GL-10 69 18 6 1 1 0 5 91 2 564
2014 GL-11 69 18 5 1 2 1 4 91 4 226
2014 GL-12 87 0 9 0 0 0 4 91 0 24
2014 GL-13 71 21 4 0 4 0 0 92 4 24
2011 GL 72 14 6 2 1 1 5 91 3 2911
2011 GL-01 84 8 3 0 0 0 5 97 0 67
2011 GL-02 84 11 4 0 0 0 2 96 0 47
2011 GL-03 74 10 7 2 2 1 4 89 4 153
2011 GL-04 82 10 1 2 1 1 4 96 3 145
2011 GL-05 67 15 7 2 3 0 5 87 5 299
2011 GL-06 72 16 6 1 1 0 5 92 2 205
2011 GL-07 76 12 5 2 0 0 5 92 3 250
2011 GL-08 74 12 4 3 2 0 6 91 5 307
2011 GL-09 72 14 6 1 0 0 6 92 1 346
2011 GL-10 68 16 6 1 2 1 6 90 3 623
2011 GL-11 66 16 6 1 2 1 7 90 3 251
2011 GL-12 64 14 8 8 0 0 6 83 8 45
2011 GL-13 78 19 0 0 0 0 3 100 0 26
2008 GL 73 11 4 1 2 1 9 93 3 1594
2008 GL-01 71 12 7 0 3 0 7 89 4 29
2008 GL-02 84 10 6 0 0 0 0 94 0 11
2008 GL-03 67 11 1 5 0 0 16 92 6 53
2008 GL-04 73 13 6 0 3 2 3 90 4 66
2008 GL-05 69 11 2 0 1 2 16 97 1 101
2008 GL-06 75 14 2 0 2 0 6 96 2 117
2008 GL-07 69 12 5 2 0 2 10 92 3 151
2008 GL-08 76 8 3 2 2 0 10 93 5 178
2008 GL-09 77 8 5 1 0 0 9 93 1 242
2008 GL-10 73 13 4 1 3 0 6 92 4 321
2008 GL-11 77 11 3 0 1 0 8 95 2 143
2008 GL-12 77 11 5 0 0 0 8 95 0 33
2008 GL-13 51 20 3 0 0 0 25 96 0 25

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 18 30 20 14 15 2 1 50 29 2096
2017 GL-02 17 46 15 15 7 0 0 63 22 42
2017 GL-03 25 30 17 16 9 2 0 57 26 99
2017 GL-04 18 42 14 7 16 4 0 62 24 55
2017 GL-05 17 29 20 14 15 3 2 49 30 258
2017 GL-06 18 25 21 16 17 2 1 44 34 145
2017 GL-07 22 30 16 12 18 1 0 52 31 141
2017 GL-08 20 28 23 11 12 4 1 51 25 170
2017 GL-09 18 31 22 13 15 1 0 50 28 310
2017 GL-10 15 33 20 13 15 2 1 50 29 550
2017 GL-11 14 25 23 18 19 1 0 39 37 185
2017 GL-12 21 34 26 14 5 0 0 54 19 20
2017 GL-13 9 67 18 6 0 0 0 76 6 16
2014 GL 20 35 18 14 10 2 1 57 25 2438
2014 GL-02 23 47 11 9 7 0 3 73 17 36
2014 GL-03 25 32 18 15 7 2 2 59 23 108
2014 GL-04 26 35 15 16 5 2 2 63 22 101
2014 GL-05 17 33 21 15 11 2 1 52 27 279
2014 GL-06 24 36 9 16 13 1 1 61 30 182
2014 GL-07 18 34 17 13 13 3 1 55 27 164
2014 GL-08 24 32 20 12 8 2 1 58 21 220
2014 GL-09 20 34 16 12 14 2 2 56 27 352
2014 GL-10 17 36 20 13 11 2 1 54 25 563
2014 GL-11 16 36 25 12 10 0 0 53 22 227
2014 GL-12 21 39 18 9 4 0 8 66 15 24
2014 GL-13 16 75 9 0 0 0 0 91 0 24

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 27 33 14 12 13 1 0 61 25 2095
2017 GL-02 19 43 9 10 19 0 0 62 29 42
2017 GL-03 34 30 13 13 9 0 0 64 22 99
2017 GL-04 24 42 17 4 12 0 0 66 16 55
2017 GL-05 27 35 11 14 12 2 0 63 26 259
2017 GL-06 28 30 16 12 13 1 0 58 25 145
2017 GL-07 27 32 14 13 14 0 0 59 27 141
2017 GL-08 32 27 17 9 13 0 0 60 23 170
2017 GL-09 28 33 11 14 15 0 0 60 28 309
2017 GL-10 25 34 15 12 13 1 0 59 25 550
2017 GL-11 24 35 16 11 13 0 1 60 24 185
2017 GL-12 35 39 21 0 5 0 0 74 5 20
2017 GL-13 43 51 6 0 0 0 0 94 0 16
2014 GL 30 33 14 11 10 0 0 64 22 2437
2014 GL-02 27 46 14 6 7 0 0 73 13 36
2014 GL-03 34 28 15 8 13 0 3 64 21 108
2014 GL-04 40 25 15 10 8 1 1 66 19 101
2014 GL-05 29 32 16 10 12 0 0 62 23 279
2014 GL-06 36 27 10 16 11 0 0 63 27 182
2014 GL-07 31 30 12 15 12 0 0 61 28 163
2014 GL-08 35 30 15 9 9 1 0 66 19 220
2014 GL-09 28 36 13 10 12 1 1 65 22 352
2014 GL-10 26 35 14 14 11 1 0 61 25 563
2014 GL-11 33 37 12 9 9 0 0 70 17 227
2014 GL-12 48 25 18 4 5 0 0 73 9 24
2014 GL-13 35 57 8 0 0 0 0 92 0 24

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 16 34 16 18 14 1 1 52 32 2093
2017 GL-02 19 33 16 10 22 0 0 53 32 42
2017 GL-03 25 40 13 13 8 0 0 66 21 99
2017 GL-04 23 35 13 21 6 0 2 59 28 55
2017 GL-05 17 37 14 21 9 1 1 55 31 259
2017 GL-06 15 33 15 21 16 0 0 48 37 145
2017 GL-07 11 38 13 21 16 0 1 50 37 139
2017 GL-08 18 31 23 15 11 1 1 50 27 168
2017 GL-09 17 35 16 15 15 1 1 53 31 310
2017 GL-10 13 31 18 19 17 1 1 45 37 550
2017 GL-11 16 37 18 18 10 0 1 54 28 185
2017 GL-12 17 43 5 19 11 0 5 63 31 20
2017 GL-13 18 57 12 6 6 0 0 76 12 16
2014 GL 18 38 17 16 10 1 1 57 26 2436
2014 GL-02 24 45 3 20 9 0 0 69 28 36
2014 GL-03 21 31 19 17 9 1 2 54 27 108
2014 GL-04 28 31 18 14 6 0 2 61 21 101
2014 GL-05 20 36 16 20 8 0 0 56 28 279
2014 GL-06 21 36 14 17 11 1 0 58 28 181
2014 GL-07 16 38 15 17 12 1 1 56 29 164
2014 GL-08 19 41 18 14 6 1 1 61 21 219
2014 GL-09 19 37 16 16 10 1 1 57 27 352
2014 GL-10 13 39 18 16 12 1 1 53 29 564
2014 GL-11 17 39 21 12 9 1 1 57 21 227
2014 GL-12 21 45 12 13 4 0 5 69 19 24
2014 GL-13 23 53 4 20 0 0 0 76 20 24
2011 GL 19 36 15 16 12 1 1 56 28 2910
2011 GL-01 31 27 14 21 5 0 3 60 27 67
2011 GL-02 6 41 10 23 20 0 0 47 43 47
2011 GL-03 20 29 16 13 19 1 1 50 33 152
2011 GL-04 26 36 15 12 10 0 1 62 22 146
2011 GL-05 17 34 19 17 11 1 0 51 29 299
2011 GL-06 11 34 19 15 16 1 3 48 33 204
2011 GL-07 17 40 13 17 12 0 1 58 29 251
2011 GL-08 22 36 15 14 9 1 2 61 24 306
2011 GL-09 18 37 16 18 9 1 1 56 28 348
2011 GL-10 17 38 15 15 13 1 1 56 29 621
2011 GL-11 20 37 14 15 11 1 1 59 26 252
2011 GL-12 11 44 20 15 10 0 0 55 25 44
2011 GL-13 33 41 6 16 3 0 0 75 19 26
2008 GL 18 36 16 16 12 1 1 55 28 1591
2008 GL-01 17 32 7 34 7 0 3 51 42 29
2008 GL-02 23 35 3 14 12 12 0 66 30 11
2008 GL-03 9 47 17 19 8 0 0 57 27 52
2008 GL-04 17 33 20 16 12 0 2 51 29 64
2008 GL-05 18 36 20 13 12 0 1 54 25 102
2008 GL-06 11 37 20 18 14 1 0 48 32 117
2008 GL-07 19 41 16 9 15 0 0 60 24 151
2008 GL-08 20 33 17 18 9 2 1 55 28 178
2008 GL-09 18 33 15 18 13 0 2 53 32 242
2008 GL-10 18 38 20 11 12 1 0 57 23 321
2008 GL-11 24 38 11 16 8 1 1 63 25 143
2008 GL-12 15 32 14 22 12 0 5 49 36 33
2008 GL-13 33 48 9 6 3 0 0 81 10 25

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 14 27 19 16 18 5 1 44 36 2093
2017 GL-02 14 16 16 24 19 10 0 33 49 42
2017 GL-03 19 34 16 10 15 5 0 56 27 98
2017 GL-04 19 32 15 19 11 4 0 53 32 54
2017 GL-05 15 25 16 17 19 6 2 44 39 258
2017 GL-06 17 23 21 17 19 1 1 41 37 145
2017 GL-07 11 34 19 12 20 2 1 47 33 142
2017 GL-08 19 24 22 15 14 4 2 45 32 168
2017 GL-09 12 30 19 18 17 4 1 44 36 310
2017 GL-10 10 26 21 16 20 6 1 38 39 549
2017 GL-11 13 32 17 20 15 3 1 46 36 186
2017 GL-12 33 22 25 9 12 0 0 54 21 20
2017 GL-13 43 27 24 6 0 0 0 70 6 16
2014 GL 16 30 18 16 15 4 1 48 33 2434
2014 GL-02 17 42 8 20 12 0 0 59 33 36
2014 GL-03 21 26 14 16 15 6 2 51 33 108
2014 GL-04 20 31 17 11 13 6 2 55 26 101
2014 GL-05 17 28 20 16 14 6 0 47 31 278
2014 GL-06 22 29 15 18 15 2 0 51 33 182
2014 GL-07 15 29 17 20 15 2 2 46 37 164
2014 GL-08 18 32 18 15 11 5 2 53 28 218
2014 GL-09 15 28 18 20 14 4 1 45 36 352
2014 GL-10 12 27 20 17 19 3 1 41 38 564
2014 GL-11 16 36 19 13 12 3 0 54 26 226
2014 GL-12 29 37 4 8 13 8 0 72 23 24
2014 GL-13 39 38 4 19 0 0 0 78 19 24
2011 GL 18 26 17 16 18 4 1 46 35 2905
2011 GL-01 17 30 13 18 16 4 2 50 36 67
2011 GL-02 8 27 23 12 30 0 0 35 41 47
2011 GL-03 16 28 12 16 22 2 3 47 41 152
2011 GL-04 25 24 18 15 13 3 0 52 29 146
2011 GL-05 17 21 18 20 19 4 0 40 40 299
2011 GL-06 16 21 22 16 19 5 1 40 37 202
2011 GL-07 19 25 18 15 18 5 0 46 34 250
2011 GL-08 21 28 15 16 14 4 2 52 32 306
2011 GL-09 16 31 16 14 18 5 0 49 34 347
2011 GL-10 15 26 19 15 21 3 1 42 38 621
2011 GL-11 18 29 19 15 14 4 1 49 31 252
2011 GL-12 27 28 16 17 12 0 0 55 29 44
2011 GL-13 36 51 3 6 3 0 0 87 10 26
2008 GL 18 26 18 17 17 3 1 46 36 1592
2008 GL-01 14 27 16 23 17 0 3 42 41 29
2008 GL-02 23 14 15 12 12 12 12 49 31 11
2008 GL-03 10 27 21 21 16 4 0 39 38 53
2008 GL-04 18 20 18 21 20 3 0 39 42 65
2008 GL-05 17 29 17 18 13 5 1 49 33 102
2008 GL-06 16 26 10 29 18 2 0 42 48 117
2008 GL-07 18 33 15 12 19 2 0 53 32 151
2008 GL-08 16 19 26 17 14 6 1 38 33 178
2008 GL-09 17 27 17 16 15 5 3 48 34 241
2008 GL-10 17 24 19 16 21 3 1 42 38 322
2008 GL-11 22 31 20 11 14 2 0 55 25 142
2008 GL-12 38 27 17 3 15 0 0 65 18 33
2008 GL-13 29 49 19 3 0 0 0 78 3 25

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 7 19 22 23 23 5 1 28 49 2092
2017 GL-02 10 14 29 26 19 2 0 25 46 42
2017 GL-03 8 31 17 17 19 6 1 42 40 98
2017 GL-04 6 18 22 21 25 5 2 26 50 55
2017 GL-05 7 22 19 25 19 7 1 31 48 258
2017 GL-06 8 22 17 23 23 7 1 32 49 145
2017 GL-07 8 15 26 21 24 5 1 24 48 142
2017 GL-08 11 20 24 24 15 5 2 32 42 169
2017 GL-09 7 19 21 24 23 5 0 28 50 310
2017 GL-10 5 16 23 21 28 5 1 22 53 548
2017 GL-11 7 17 23 23 27 3 1 25 51 184
2017 GL-12 7 35 26 22 9 0 0 42 31 20
2017 GL-13 12 43 18 21 6 0 0 55 27 16
2014 GL 9 23 21 21 20 4 1 33 44 2436
2014 GL-02 9 23 16 18 24 9 0 35 47 35
2014 GL-03 13 20 17 16 26 4 4 36 46 108
2014 GL-04 12 31 16 14 19 6 2 46 36 101
2014 GL-05 11 23 19 22 18 6 2 36 43 279
2014 GL-06 11 21 23 23 20 3 0 33 44 182
2014 GL-07 9 22 20 23 20 5 1 32 46 164
2014 GL-08 11 25 24 18 15 6 0 39 35 219
2014 GL-09 8 24 19 20 25 3 1 34 47 352
2014 GL-10 5 19 22 26 22 5 1 25 51 563
2014 GL-11 5 26 28 22 17 2 1 32 40 227
2014 GL-12 19 18 20 13 12 17 0 46 31 24
2014 GL-13 4 39 25 17 15 0 0 43 32 24

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 21 44 15 12 8 0 0 65 20 2089
2017 GL-02 30 41 12 5 12 0 0 71 17 42
2017 GL-03 32 35 20 11 2 0 0 67 13 98
2017 GL-04 22 36 17 11 14 0 0 58 25 55
2017 GL-05 23 45 15 11 6 0 0 68 17 257
2017 GL-06 20 41 13 13 13 0 0 61 26 145
2017 GL-07 19 40 19 11 11 0 0 59 22 142
2017 GL-08 26 46 11 11 7 0 0 72 17 170
2017 GL-09 19 46 12 13 9 0 0 65 22 309
2017 GL-10 18 47 15 11 7 0 1 66 19 547
2017 GL-11 16 46 13 13 11 0 0 63 25 183
2017 GL-12 24 41 16 19 0 0 0 65 19 20
2017 GL-13 18 76 6 0 0 0 0 94 0 16
2014 GL 23 45 16 10 5 0 0 68 16 2434
2014 GL-02 20 46 18 12 4 0 0 66 16 36
2014 GL-03 30 38 14 10 4 2 1 71 15 108
2014 GL-04 35 35 12 12 5 1 0 71 17 101
2014 GL-05 25 50 11 8 6 0 0 74 14 278
2014 GL-06 29 39 16 12 4 1 0 68 16 180
2014 GL-07 23 44 16 11 6 0 0 67 17 164
2014 GL-08 27 43 15 11 3 0 0 70 14 219
2014 GL-09 23 44 13 11 9 0 1 67 20 352
2014 GL-10 18 47 18 12 5 0 0 64 17 564
2014 GL-11 18 47 23 7 5 0 0 65 12 227
2014 GL-12 29 53 9 9 0 0 0 82 9 24
2014 GL-13 16 60 9 9 5 0 0 76 15 24
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 27 37 16 10 9 0 0 65 19 2093
2017 GL-02 37 39 10 8 7 0 0 75 15 42
2017 GL-03 39 41 8 6 7 0 0 79 13 98
2017 GL-04 36 35 11 7 9 0 2 72 16 54
2017 GL-05 30 35 14 9 10 1 0 67 19 258
2017 GL-06 27 35 16 12 9 1 0 63 21 145
2017 GL-07 25 39 16 10 10 0 0 64 20 142
2017 GL-08 23 41 19 10 7 0 0 65 17 169
2017 GL-09 23 39 21 7 11 0 0 62 17 310
2017 GL-10 23 38 17 12 9 1 1 62 21 549
2017 GL-11 28 31 19 10 10 0 1 60 20 185
2017 GL-12 34 46 12 9 0 0 0 79 9 20
2017 GL-13 24 57 12 6 0 0 0 82 6 16
2014 GL 27 38 16 10 7 1 0 66 17 2435
2014 GL-02 37 48 5 3 7 0 0 85 10 36
2014 GL-03 33 39 10 11 6 1 0 73 17 108
2014 GL-04 32 43 7 11 6 0 0 75 18 101
2014 GL-05 29 36 17 12 6 1 0 66 18 277
2014 GL-06 31 34 14 11 9 1 0 65 20 182
2014 GL-07 23 37 16 9 13 0 1 61 22 164
2014 GL-08 28 37 15 10 8 1 0 67 19 220
2014 GL-09 26 35 21 8 8 1 1 62 17 352
2014 GL-10 23 39 19 13 5 0 1 63 18 562
2014 GL-11 23 41 18 13 4 0 0 65 17 227
2014 GL-12 46 27 13 9 4 0 0 73 13 24
2014 GL-13 45 34 16 5 0 0 0 79 5 24
2011 GL 28 36 17 9 8 0 0 65 18 2914
2011 GL-01 29 31 21 14 3 1 0 61 18 67
2011 GL-02 25 44 11 11 8 2 0 70 19 47
2011 GL-03 27 38 17 8 9 0 0 65 17 153
2011 GL-04 36 38 15 3 9 0 0 74 11 146
2011 GL-05 25 36 17 11 10 0 1 61 21 300
2011 GL-06 29 28 17 12 13 1 1 57 26 205
2011 GL-07 27 37 12 11 12 0 0 65 23 251
2011 GL-08 31 35 19 7 6 1 1 68 13 305
2011 GL-09 26 40 18 7 8 0 1 67 15 348
2011 GL-10 25 38 18 11 7 1 0 64 18 623
2011 GL-11 30 36 19 7 7 0 0 66 15 251
2011 GL-12 22 40 26 6 6 0 0 62 11 45
2011 GL-13 21 63 9 6 0 0 0 84 6 26
2008 GL 27 36 14 12 10 0 0 63 23 1592
2008 GL-01 31 44 12 7 7 0 0 74 14 29
2008 GL-02 25 50 4 15 7 0 0 75 22 10
2008 GL-03 26 40 17 4 12 0 0 66 16 53
2008 GL-04 26 45 16 6 8 0 0 70 14 66
2008 GL-05 21 42 13 14 9 2 0 63 23 101
2008 GL-06 25 31 13 15 13 0 2 58 29 117
2008 GL-07 32 34 12 14 8 0 0 66 22 150
2008 GL-08 31 26 16 16 10 0 1 58 26 178
2008 GL-09 27 34 15 12 12 1 0 62 23 242
2008 GL-10 25 37 15 13 10 0 0 62 23 322
2008 GL-11 28 38 14 12 8 0 0 66 21 143
2008 GL-12 28 29 13 11 20 0 0 56 31 33
2008 GL-13 21 54 18 3 3 0 0 75 6 25

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 31 33 16 10 9 1 0 65 19 2091
2017 GL-02 39 31 15 10 5 0 0 70 15 41
2017 GL-03 42 31 14 3 8 2 0 74 11 98
2017 GL-04 32 40 14 9 2 2 0 74 11 55
2017 GL-05 37 33 11 7 10 1 0 71 17 258
2017 GL-06 29 35 11 12 11 2 0 65 23 145
2017 GL-07 28 33 18 8 11 1 0 62 19 142
2017 GL-08 30 31 22 8 8 1 0 61 16 169
2017 GL-09 26 33 19 11 10 0 0 60 21 310
2017 GL-10 26 35 17 13 7 1 1 62 20 549
2017 GL-11 31 32 18 11 8 0 0 64 18 184
2017 GL-12 40 40 11 4 0 5 0 85 4 20
2017 GL-13 51 30 12 0 6 0 0 82 6 16
2014 GL 32 33 16 10 7 1 0 66 17 2436
2014 GL-02 51 36 6 0 7 0 0 88 7 36
2014 GL-03 42 28 13 13 4 0 0 70 18 108
2014 GL-04 40 29 14 10 6 1 0 70 17 101
2014 GL-05 35 33 14 11 6 0 0 68 17 278
2014 GL-06 35 33 13 7 10 1 0 69 18 182
2014 GL-07 27 30 18 7 16 0 1 58 24 164
2014 GL-08 33 32 17 11 7 1 0 66 17 220
2014 GL-09 31 30 20 9 8 1 0 62 18 352
2014 GL-10 26 38 16 11 7 2 0 65 18 562
2014 GL-11 27 35 18 11 8 0 0 63 19 227
2014 GL-12 39 36 12 9 4 0 0 74 13 24
2014 GL-13 35 33 32 0 0 0 0 68 0 24
2011 GL 32 32 17 10 8 2 0 65 18 2911
2011 GL-01 26 40 14 17 1 1 0 67 18 67
2011 GL-02 41 22 11 17 4 4 0 66 22 47
2011 GL-03 36 29 18 8 7 2 0 66 16 153
2011 GL-04 42 29 13 6 8 2 1 72 15 146
2011 GL-05 30 31 17 12 7 2 1 63 20 299
2011 GL-06 31 32 14 8 14 1 0 64 22 205
2011 GL-07 31 31 18 8 10 2 0 63 19 251
2011 GL-08 34 34 17 9 6 0 1 68 15 305
2011 GL-09 32 32 16 11 7 2 0 65 18 347
2011 GL-10 27 34 19 9 8 2 0 62 18 623
2011 GL-11 33 34 15 10 7 1 0 68 17 250
2011 GL-12 32 18 31 13 6 0 0 51 18 45
2011 GL-13 27 50 14 3 0 6 0 82 3 26
2008 GL 29 34 15 11 10 1 0 64 21 1594
2008 GL-01 24 37 16 16 3 3 0 63 20 29
2008 GL-02 35 0 27 23 15 0 0 35 38 11
2008 GL-03 25 40 19 4 10 0 0 66 15 53
2008 GL-04 36 21 24 11 8 0 0 57 20 66
2008 GL-05 26 40 15 9 7 1 1 68 17 102
2008 GL-06 31 34 10 14 10 1 0 66 24 117
2008 GL-07 32 33 10 13 10 2 0 66 24 150
2008 GL-08 26 30 22 11 10 0 1 57 21 178
2008 GL-09 30 33 14 7 15 0 0 63 22 242
2008 GL-10 27 36 14 11 10 1 0 64 22 322
2008 GL-11 28 38 18 8 7 1 0 67 15 143
2008 GL-12 34 24 13 9 15 5 0 61 26 33
2008 GL-13 24 66 10 0 0 0 0 90 0 25

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 31 34 13 12 10 0 0 65 21 2093
2017 GL-02 48 33 10 7 2 0 0 81 9 42
2017 GL-03 44 28 9 11 6 0 1 73 17 98
2017 GL-04 38 38 9 11 2 0 1 77 13 55
2017 GL-05 38 32 10 9 10 0 0 71 19 259
2017 GL-06 31 30 16 13 10 0 0 61 23 144
2017 GL-07 30 34 12 11 13 0 0 63 24 142
2017 GL-08 26 35 17 10 11 0 0 61 22 170
2017 GL-09 28 35 15 11 11 0 0 63 22 310
2017 GL-10 25 37 13 14 9 1 1 64 23 549
2017 GL-11 30 31 16 13 9 1 0 62 22 183
2017 GL-12 35 46 0 14 5 0 0 81 19 20
2017 GL-13 51 37 6 0 6 0 0 88 6 16
2014 GL 30 35 15 10 9 1 0 66 19 2436
2014 GL-02 46 36 8 3 7 0 0 82 10 36
2014 GL-03 39 34 11 9 7 0 0 73 16 107
2014 GL-04 33 40 10 9 8 0 0 73 17 101
2014 GL-05 30 37 13 11 8 1 0 68 19 279
2014 GL-06 32 33 13 10 11 1 0 65 22 182
2014 GL-07 28 32 16 10 13 0 0 60 24 164
2014 GL-08 31 33 16 11 8 0 0 64 19 219
2014 GL-09 28 32 19 10 10 0 1 61 20 352
2014 GL-10 26 39 14 11 8 1 1 65 20 564
2014 GL-11 25 39 18 9 9 0 0 64 18 227
2014 GL-12 43 48 0 0 9 0 0 91 9 24
2014 GL-13 27 37 25 5 5 0 0 64 11 24
2011 GL 30 36 14 11 8 1 0 66 20 2912
2011 GL-01 34 37 18 8 3 0 0 71 11 66
2011 GL-02 33 34 7 15 9 2 0 69 24 47
2011 GL-03 31 30 17 13 9 0 0 60 22 153
2011 GL-04 38 39 8 7 7 0 0 77 14 146
2011 GL-05 30 34 15 11 9 1 0 64 21 300
2011 GL-06 27 35 14 10 12 1 0 63 22 205
2011 GL-07 30 31 17 13 8 0 0 61 22 251
2011 GL-08 33 37 14 9 7 0 0 70 16 305
2011 GL-09 28 40 16 9 6 1 0 68 15 347
2011 GL-10 26 36 15 14 9 1 0 62 23 623
2011 GL-11 30 39 13 11 8 0 0 68 19 251
2011 GL-12 28 38 8 20 6 0 0 66 26 45
2011 GL-13 31 63 6 0 0 0 0 94 0 26
2008 GL 30 35 12 12 11 0 0 65 23 1593
2008 GL-01 27 40 13 6 14 0 0 67 19 29
2008 GL-02 35 0 15 26 24 0 0 35 50 11
2008 GL-03 24 46 14 6 10 0 0 70 16 53
2008 GL-04 34 34 11 11 10 0 0 68 21 66
2008 GL-05 24 46 16 5 8 1 1 72 12 102
2008 GL-06 27 35 11 15 12 0 0 62 27 117
2008 GL-07 33 37 6 12 11 0 0 71 23 150
2008 GL-08 30 25 17 17 11 0 0 55 28 178
2008 GL-09 31 34 10 13 13 0 0 64 26 242
2008 GL-10 28 36 13 12 11 0 0 63 23 321
2008 GL-11 31 34 14 9 11 1 1 66 20 143
2008 GL-12 35 22 10 10 18 5 0 59 30 33
2008 GL-13 23 55 13 9 0 0 0 78 9 25

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 72 17 5 1 1 0 4 93 3 2089
2017 GL-02 89 11 0 0 0 0 0 100 0 42
2017 GL-03 74 10 6 4 1 0 5 89 5 98
2017 GL-04 75 14 2 0 2 2 6 96 2 55
2017 GL-05 75 16 3 2 2 0 3 93 3 258
2017 GL-06 76 17 3 1 2 0 2 94 3 144
2017 GL-07 74 11 6 1 1 0 7 91 2 142
2017 GL-08 66 18 6 3 2 0 4 88 5 169
2017 GL-09 71 16 6 1 1 0 5 92 2 310
2017 GL-10 68 21 5 1 1 0 3 92 2 547
2017 GL-11 73 16 6 0 1 0 4 92 1 183
2017 GL-12 82 13 5 0 0 0 0 95 0 20
2017 GL-13 70 18 0 0 0 0 12 100 0 16
2014 GL 73 16 4 1 2 0 5 93 3 2437
2014 GL-02 76 19 2 3 0 0 0 95 3 36
2014 GL-03 76 15 5 3 0 0 1 92 3 108
2014 GL-04 74 14 2 2 1 0 7 95 3 101
2014 GL-05 73 16 3 1 2 0 4 93 4 279
2014 GL-06 77 11 7 1 1 0 3 91 3 181
2014 GL-07 74 15 5 1 1 0 4 93 2 164
2014 GL-08 74 12 5 1 4 0 4 89 5 220
2014 GL-09 70 15 4 1 2 0 8 93 2 352
2014 GL-10 71 19 4 1 1 0 4 94 2 564
2014 GL-11 72 15 4 0 2 1 6 93 3 227
2014 GL-12 87 0 0 0 0 0 13 100 0 24
2014 GL-13 79 9 8 4 0 0 0 88 4 24
2011 GL 75 12 5 1 2 0 5 92 3 2912
2011 GL-01 80 13 3 0 0 0 5 97 0 67
2011 GL-02 82 13 2 0 2 0 2 96 2 47
2011 GL-03 79 9 5 3 2 1 1 90 6 153
2011 GL-04 84 7 3 0 2 1 3 95 2 146
2011 GL-05 74 12 5 3 2 0 5 89 6 297
2011 GL-06 74 10 9 1 2 2 3 88 2 205
2011 GL-07 78 10 4 1 2 0 4 93 3 250
2011 GL-08 77 11 4 1 2 0 6 93 3 307
2011 GL-09 77 14 3 0 0 0 6 97 0 348
2011 GL-10 72 14 6 1 2 0 5 91 3 623
2011 GL-11 71 16 3 0 2 1 7 94 2 251
2011 GL-12 64 16 13 0 1 0 6 85 2 45
2011 GL-13 78 19 0 0 0 0 3 100 0 26
2008 GL 78 9 3 0 2 1 7 94 2 1592
2008 GL-01 78 16 3 0 0 0 3 97 0 29
2008 GL-02 84 6 10 0 0 0 0 90 0 11
2008 GL-03 77 9 0 0 3 0 12 97 3 53
2008 GL-04 79 7 10 0 1 0 3 89 1 66
2008 GL-05 77 5 5 1 1 1 10 93 2 102
2008 GL-06 82 10 2 0 2 1 4 97 2 116
2008 GL-07 74 11 4 0 2 0 8 94 2 151
2008 GL-08 81 8 1 0 1 1 7 97 1 178
2008 GL-09 77 9 3 0 1 1 9 96 1 241
2008 GL-10 78 10 3 1 3 0 4 92 4 322
2008 GL-11 82 7 2 0 1 0 7 97 1 142
2008 GL-12 84 5 5 0 2 0 3 93 2 33
2008 GL-13 68 6 0 0 0 0 25 100 0 25

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 31 26 15 6 8 4 11 66 17 2089
2017 GL-02 41 31 12 2 5 2 7 79 8 42
2017 GL-03 46 23 10 5 4 3 8 78 10 98
2017 GL-04 34 43 10 2 2 2 8 85 4 55
2017 GL-05 32 23 12 8 9 3 14 67 19 258
2017 GL-06 32 29 14 7 10 4 5 66 19 145
2017 GL-07 23 24 22 4 13 3 10 54 20 142
2017 GL-08 31 26 14 11 5 3 11 66 18 170
2017 GL-09 25 26 19 6 9 5 9 59 18 308
2017 GL-10 29 24 16 6 7 5 13 65 16 547
2017 GL-11 29 31 11 5 8 3 12 72 16 185
2017 GL-12 66 14 14 0 5 0 0 81 5 20
2017 GL-13 24 39 30 0 0 6 0 68 0 16
2014 GL 29 28 15 6 7 3 12 67 15 2433
2014 GL-02 44 30 10 6 3 3 6 80 9 36
2014 GL-03 43 35 10 3 5 1 4 82 8 108
2014 GL-04 39 20 21 6 7 2 6 63 14 101
2014 GL-05 35 22 13 6 7 3 13 69 16 278
2014 GL-06 26 28 19 6 7 1 13 63 15 181
2014 GL-07 25 29 16 6 10 3 10 62 19 164
2014 GL-08 25 28 17 5 5 5 15 66 13 219
2014 GL-09 28 28 16 4 8 4 12 67 14 351
2014 GL-10 22 29 15 7 7 5 15 63 18 563
2014 GL-11 29 35 12 4 9 3 8 72 15 227
2014 GL-12 30 18 23 0 3 0 26 65 4 24
2014 GL-13 31 25 30 4 4 5 0 60 8 24
2011 GL 27 28 16 8 11 3 8 62 20 2911
2011 GL-01 28 38 17 7 3 3 4 71 11 67
2011 GL-02 46 17 16 8 4 7 3 69 13 46
2011 GL-03 30 29 18 7 10 0 6 63 18 152
2011 GL-04 32 30 14 6 9 2 8 68 17 146
2011 GL-05 28 28 15 8 10 2 9 62 20 299
2011 GL-06 29 25 17 11 9 4 6 59 22 204
2011 GL-07 26 28 18 7 11 2 7 60 21 250
2011 GL-08 27 25 12 8 13 3 11 61 25 308
2011 GL-09 26 28 18 6 10 3 9 61 18 348
2011 GL-10 22 28 18 8 13 3 8 57 23 622
2011 GL-11 27 32 13 8 10 2 7 66 20 252
2011 GL-12 25 32 11 7 9 1 14 68 19 45
2011 GL-13 38 37 16 9 0 0 0 75 9 26

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 40 32 12 8 8 0 0 73 16 2089
2017 GL-02 60 19 9 8 5 0 0 78 13 42
2017 GL-03 52 27 10 7 5 0 0 78 12 97
2017 GL-04 48 33 8 7 2 2 0 82 9 55
2017 GL-05 42 33 9 7 9 1 0 76 15 257
2017 GL-06 37 33 12 5 12 0 0 70 18 145
2017 GL-07 33 37 12 8 10 1 0 70 18 142
2017 GL-08 37 31 15 9 6 1 0 69 16 169
2017 GL-09 38 33 12 8 9 0 0 71 17 310
2017 GL-10 37 34 12 8 6 1 1 73 15 548
2017 GL-11 38 28 15 9 10 0 0 66 19 185
2017 GL-12 54 35 5 5 0 0 0 89 5 20
2017 GL-13 51 37 6 6 0 0 0 88 6 16

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 39 30 15 6 9 1 0 70 15 2092
2017 GL-02 45 39 7 5 5 0 0 84 10 42
2017 GL-03 50 33 5 3 7 1 0 85 10 98
2017 GL-04 54 21 18 0 4 4 0 78 4 55
2017 GL-05 47 26 11 6 8 2 0 74 15 258
2017 GL-06 39 25 15 7 13 0 0 65 20 145
2017 GL-07 36 32 17 5 10 1 0 68 15 142
2017 GL-08 36 27 18 10 7 3 0 65 17 169
2017 GL-09 35 35 14 7 9 0 0 70 16 310
2017 GL-10 34 32 16 7 8 2 1 68 15 549
2017 GL-11 38 29 15 5 12 1 0 67 17 185
2017 GL-12 51 19 25 5 0 0 0 70 5 20
2017 GL-13 57 24 18 0 0 0 0 82 0 16

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 38 30 14 9 10 0 0 68 18 2084
2017 GL-02 50 28 12 2 7 0 0 78 10 42
2017 GL-03 50 29 8 7 4 0 1 80 12 95
2017 GL-04 54 17 11 11 4 2 2 73 15 55
2017 GL-05 42 29 11 7 10 0 0 72 17 258
2017 GL-06 35 26 11 13 15 1 0 62 28 145
2017 GL-07 31 36 18 4 11 0 0 66 16 142
2017 GL-08 35 29 21 8 7 0 0 64 15 169
2017 GL-09 33 34 13 8 12 0 0 67 20 309
2017 GL-10 35 30 14 10 10 0 0 66 20 546
2017 GL-11 39 25 15 10 11 0 0 64 21 184
2017 GL-12 52 23 19 5 0 0 0 75 5 20
2017 GL-13 51 37 6 6 0 0 0 88 6 16
2014 GL 35 34 13 9 8 0 0 70 17 2434
2014 GL-02 51 35 2 5 7 0 0 86 12 36
2014 GL-03 48 34 9 4 4 1 0 83 8 108
2014 GL-04 45 30 11 7 6 1 0 75 13 101
2014 GL-05 39 33 12 11 5 0 0 72 16 278
2014 GL-06 35 34 10 9 12 0 0 70 21 182
2014 GL-07 30 33 13 14 9 1 0 63 23 164
2014 GL-08 33 33 15 10 8 0 0 67 18 220
2014 GL-09 35 30 17 7 9 1 1 66 17 351
2014 GL-10 29 38 14 10 8 0 1 67 19 563
2014 GL-11 34 35 15 8 7 0 0 69 16 226
2014 GL-12 52 30 9 9 0 0 0 82 9 24
2014 GL-13 45 34 8 8 5 0 0 79 13 24
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 14 36 22 16 11 1 1 50 27 433
2017 GL-05 23 36 17 17 6 0 0 59 23 17
2017 GL-06 20 28 32 16 4 0 0 48 20 24
2017 GL-07 17 31 18 16 16 0 3 49 32 37
2017 GL-08 16 43 14 12 10 0 4 62 24 28
2017 GL-09 4 52 24 6 13 2 0 57 19 53
2017 GL-10 12 39 19 19 10 1 1 52 29 117
2017 GL-11 9 29 28 17 14 2 1 39 33 94
2017 GL-12 26 41 18 6 10 0 0 67 16 18
2017 GL-13 45 30 18 6 0 0 0 76 6 16
2014 GL 18 37 20 13 11 1 1 55 24 510
2014 GL-03 30 50 13 0 7 0 0 80 7 14
2014 GL-05 21 38 12 16 7 4 2 63 24 53
2014 GL-06 14 35 22 10 18 0 0 49 29 30
2014 GL-07 16 35 14 19 12 5 0 54 32 43
2014 GL-08 24 40 22 6 8 0 0 64 14 37
2014 GL-09 14 35 20 14 14 0 2 51 29 60
2014 GL-10 16 36 23 13 12 0 0 52 25 100
2014 GL-11 13 32 27 11 13 1 2 46 25 96
2014 GL-12 38 34 11 17 0 0 0 72 17 20
2014 GL-13 8 50 22 15 4 0 0 59 19 23

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 19 31 21 12 12 4 0 53 25 2094
2017 GL-02 31 27 22 10 5 5 0 62 15 42
2017 GL-03 31 26 15 15 8 4 1 60 24 99
2017 GL-04 29 30 21 10 9 0 0 60 19 55
2017 GL-05 22 27 23 13 8 7 1 53 22 259
2017 GL-06 21 30 19 11 15 5 0 53 27 145
2017 GL-07 16 31 23 14 16 1 0 47 30 140
2017 GL-08 24 30 21 6 14 4 0 57 21 169
2017 GL-09 14 37 24 10 11 3 0 53 22 309
2017 GL-10 14 33 21 13 14 4 1 49 29 549
2017 GL-11 17 27 24 18 10 4 1 45 29 186
2017 GL-12 24 40 11 16 9 0 0 65 25 20
2017 GL-13 30 45 18 6 0 0 0 76 6 16
2014 GL 17 33 21 13 11 4 0 53 25 2425
2014 GL-02 23 35 18 4 16 3 0 60 21 36
2014 GL-03 20 31 25 8 13 3 0 53 22 108
2014 GL-04 18 37 20 9 8 5 3 60 18 101
2014 GL-05 18 35 18 13 10 6 1 56 24 278
2014 GL-06 21 32 18 11 13 4 1 56 25 180
2014 GL-07 17 31 24 11 14 3 1 50 25 163
2014 GL-08 18 32 22 12 9 7 0 54 22 219
2014 GL-09 19 31 21 13 11 5 0 53 25 352
2014 GL-10 14 33 20 17 13 4 0 48 31 563
2014 GL-11 11 36 29 13 7 4 0 49 21 226
2014 GL-12 29 33 20 4 13 0 0 62 18 24
2014 GL-13 20 44 32 4 0 0 0 64 4 23
2011 GL 16 29 22 14 13 5 1 48 29 2911
2011 GL-01 15 34 19 13 11 7 1 54 26 67
2011 GL-02 16 30 24 14 13 2 0 48 28 47
2011 GL-03 21 26 22 17 9 6 0 50 27 153
2011 GL-04 25 28 18 12 8 6 3 58 22 146
2011 GL-05 16 28 19 16 16 5 1 46 34 299
2011 GL-06 18 23 22 13 16 6 1 45 32 205
2011 GL-07 16 31 23 13 13 4 1 49 27 251
2011 GL-08 17 31 22 13 9 7 1 52 23 308
2011 GL-09 15 28 25 15 12 5 1 45 29 346
2011 GL-10 13 30 22 14 16 4 1 45 32 619
2011 GL-11 13 30 24 12 15 7 0 45 29 252
2011 GL-12 16 25 41 8 8 1 0 42 17 45
2011 GL-13 19 52 26 3 0 0 0 71 3 26

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 15 28 21 18 16 2 0 44 34 2092
2017 GL-02 20 25 27 13 12 2 0 46 26 41
2017 GL-03 26 28 11 18 11 4 1 57 31 99
2017 GL-04 23 28 22 14 13 0 0 51 27 55
2017 GL-05 18 24 22 19 13 3 0 44 34 259
2017 GL-06 16 29 15 19 20 1 0 46 39 143
2017 GL-07 14 31 19 18 18 1 0 45 36 141
2017 GL-08 18 29 21 13 16 4 0 48 30 169
2017 GL-09 11 30 25 16 17 2 0 42 33 308
2017 GL-10 11 28 22 19 19 2 0 40 38 550
2017 GL-11 15 24 25 19 15 2 1 40 35 186
2017 GL-12 24 14 31 16 14 0 0 39 30 20
2017 GL-13 33 30 24 6 0 6 0 68 6 16
2014 GL 15 28 22 17 15 2 0 45 33 2429
2014 GL-02 23 30 8 21 17 0 0 54 38 36
2014 GL-03 22 25 21 17 14 1 0 48 31 107
2014 GL-04 20 35 20 8 12 2 2 58 21 100
2014 GL-05 15 28 22 19 12 3 1 45 32 279
2014 GL-06 16 29 17 17 18 1 1 46 36 182
2014 GL-07 16 23 25 20 15 1 1 40 35 163
2014 GL-08 17 26 25 15 14 3 0 45 30 219
2014 GL-09 14 28 19 19 16 2 0 44 37 352
2014 GL-10 12 27 23 18 18 2 0 40 37 564
2014 GL-11 8 32 26 18 14 1 0 41 33 226
2014 GL-12 17 36 12 26 9 0 0 54 34 24
2014 GL-13 20 33 33 9 5 0 0 53 15 24
2011 GL 16 27 22 15 17 2 0 44 34 2909
2011 GL-01 12 31 22 17 11 7 0 47 30 67
2011 GL-02 14 21 25 21 16 3 0 36 39 47
2011 GL-03 19 25 21 17 15 3 0 45 33 153
2011 GL-04 27 22 21 16 11 2 1 50 28 145
2011 GL-05 16 25 20 14 22 3 0 42 37 299
2011 GL-06 17 24 20 17 20 2 0 42 38 204
2011 GL-07 15 28 21 19 15 1 0 44 35 250
2011 GL-08 17 32 19 13 15 2 1 51 29 306
2011 GL-09 15 27 22 15 19 1 0 43 35 346
2011 GL-10 11 30 23 15 19 2 0 42 35 621
2011 GL-11 10 29 29 15 16 1 0 39 32 253
2011 GL-12 10 22 40 17 11 0 0 32 28 45
2011 GL-13 24 46 19 8 3 0 0 70 11 26
2008 GL 17 30 19 15 16 2 0 48 32 1591
2008 GL-01 30 20 19 13 7 10 0 56 23 29
2008 GL-02 14 47 15 12 12 0 0 61 24 11
2008 GL-03 14 26 15 25 13 7 0 43 41 53
2008 GL-04 15 33 25 8 19 0 0 48 27 66
2008 GL-05 10 25 24 20 19 3 0 36 40 101
2008 GL-06 10 39 18 15 15 2 0 51 30 117
2008 GL-07 20 28 23 14 15 1 0 49 28 151
2008 GL-08 15 35 16 18 16 1 0 51 33 176
2008 GL-09 15 33 20 14 17 1 0 48 32 242
2008 GL-10 21 27 17 16 19 1 0 47 35 321
2008 GL-11 16 28 25 15 14 2 0 45 30 143
2008 GL-12 21 21 20 8 25 5 0 44 34 33
2008 GL-13 21 43 33 3 0 0 0 63 3 25

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 11 26 21 20 19 3 0 38 40 2093
2017 GL-02 18 21 19 27 12 2 0 40 40 41
2017 GL-03 17 35 10 19 14 4 1 54 35 99
2017 GL-04 17 29 14 20 14 5 0 49 36 55
2017 GL-05 13 22 25 15 20 4 1 37 36 258
2017 GL-06 12 28 16 20 21 2 0 41 43 144
2017 GL-07 8 34 20 21 17 1 0 42 38 142
2017 GL-08 14 27 21 14 19 6 0 43 34 168
2017 GL-09 8 23 26 20 20 3 0 32 41 309
2017 GL-10 8 25 21 22 21 3 0 34 44 550
2017 GL-11 10 23 21 19 21 5 1 35 42 186
2017 GL-12 21 7 47 16 9 0 0 28 25 20
2017 GL-13 33 30 12 12 6 6 0 68 19 16
2014 GL 11 25 23 21 17 3 0 37 40 2423
2014 GL-02 20 25 11 22 21 0 0 46 43 35
2014 GL-03 19 25 21 13 18 4 0 46 32 107
2014 GL-04 10 28 23 19 11 8 1 41 33 99
2014 GL-05 10 28 23 17 17 5 0 40 36 278
2014 GL-06 12 29 18 17 22 2 1 42 40 182
2014 GL-07 14 21 18 28 16 2 1 36 45 163
2014 GL-08 13 22 27 19 14 5 0 37 35 219
2014 GL-09 11 21 21 25 19 3 0 33 45 351
2014 GL-10 7 26 21 23 21 3 0 33 45 563
2014 GL-11 6 22 32 23 14 3 0 29 38 226
2014 GL-12 14 29 26 15 13 0 4 44 30 24
2014 GL-13 12 33 29 17 9 0 0 45 26 24
2011 GL 9 28 22 20 17 3 0 39 38 2913
2011 GL-01 5 36 13 27 10 9 0 45 41 67
2011 GL-02 4 27 19 16 29 4 0 32 47 47
2011 GL-03 15 26 20 22 14 4 0 43 37 153
2011 GL-04 20 26 19 22 10 2 1 47 33 146
2011 GL-05 9 27 23 19 20 3 0 37 40 298
2011 GL-06 10 24 23 19 21 3 0 35 41 205
2011 GL-07 9 30 25 18 16 2 0 40 35 252
2011 GL-08 12 32 16 20 15 5 1 46 37 307
2011 GL-09 8 29 23 20 17 4 0 39 38 347
2011 GL-10 6 28 25 22 16 3 0 35 39 621
2011 GL-11 6 26 24 25 16 3 0 33 42 253
2011 GL-12 6 19 39 21 13 3 0 25 35 45
2011 GL-13 6 43 28 8 3 12 0 55 13 26
2008 GL 8 30 22 20 17 3 0 39 38 1590
2008 GL-01 10 27 19 30 7 7 0 40 40 29
2008 GL-02 14 12 27 23 24 0 0 26 47 11
2008 GL-03 2 24 34 21 12 7 0 28 35 53
2008 GL-04 4 36 22 21 14 3 0 42 36 66
2008 GL-05 7 21 27 20 21 3 0 29 42 102
2008 GL-06 7 33 20 22 13 5 0 42 36 117
2008 GL-07 13 29 19 19 17 2 1 43 37 151
2008 GL-08 7 35 22 18 14 4 0 43 34 176
2008 GL-09 9 26 24 21 17 3 0 36 39 242
2008 GL-10 7 30 22 17 21 3 0 38 39 322
2008 GL-11 7 33 19 22 14 4 0 42 38 142
2008 GL-12 4 35 29 14 19 0 0 39 33 33
2008 GL-13 5 34 31 25 0 5 0 41 27 25

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 13 22 20 17 23 5 0 37 42 2093
2017 GL-02 17 28 16 14 15 9 0 50 32 42
2017 GL-03 21 24 17 15 19 4 0 47 35 99
2017 GL-04 24 15 14 13 22 11 0 44 40 55
2017 GL-05 15 21 22 15 20 8 0 39 37 258
2017 GL-06 15 24 16 16 26 2 0 40 44 145
2017 GL-07 8 30 19 16 23 4 0 40 40 142
2017 GL-08 20 18 22 17 20 3 0 39 38 169
2017 GL-09 11 21 23 16 24 5 0 34 42 308
2017 GL-10 10 22 19 20 24 5 0 33 47 549
2017 GL-11 11 19 20 17 27 5 1 32 47 185
2017 GL-12 14 21 26 26 13 0 0 35 39 20
2017 GL-13 24 39 24 12 0 0 0 63 12 16
2014 GL 13 21 21 19 21 6 0 36 42 2423
2014 GL-02 24 26 10 16 21 3 0 52 38 35
2014 GL-03 20 19 18 17 19 7 0 42 39 107
2014 GL-04 14 28 20 16 15 5 1 45 33 100
2014 GL-05 13 22 20 20 20 5 0 36 42 278
2014 GL-06 16 23 16 16 21 8 1 43 40 182
2014 GL-07 13 16 24 19 22 6 1 31 44 163
2014 GL-08 16 19 21 17 20 8 0 38 39 218
2014 GL-09 13 20 18 23 20 6 0 35 46 352
2014 GL-10 10 19 20 20 25 6 0 31 48 563
2014 GL-11 6 21 30 21 19 3 0 28 41 226
2014 GL-12 17 13 29 20 17 4 0 32 38 24
2014 GL-13 16 33 29 12 5 5 0 51 18 24
2011 GL 11 24 21 17 20 7 0 38 40 2914
2011 GL-01 5 25 17 25 11 16 0 36 44 67
2011 GL-02 12 19 23 12 31 3 0 32 44 47
2011 GL-03 17 22 22 15 17 8 0 42 34 153
2011 GL-04 22 21 15 22 13 7 0 47 37 146
2011 GL-05 9 25 19 16 22 9 0 37 42 299
2011 GL-06 12 17 21 19 24 7 0 32 46 205
2011 GL-07 13 21 25 16 21 4 0 36 38 252
2011 GL-08 12 32 14 16 20 6 0 46 38 307
2011 GL-09 9 29 19 16 20 7 0 41 38 347
2011 GL-10 9 22 24 18 22 6 0 33 42 621
2011 GL-11 7 22 24 19 20 8 0 31 43 252
2011 GL-12 3 20 26 25 18 7 0 25 47 45
2011 GL-13 10 52 19 8 3 8 0 67 12 26
2008 GL 11 25 21 15 20 7 0 39 39 1591
2008 GL-01 20 24 20 26 7 3 0 46 34 29
2008 GL-02 14 23 27 0 36 0 0 38 36 11
2008 GL-03 8 22 24 16 16 15 0 36 36 53
2008 GL-04 9 31 19 16 20 6 0 42 37 66
2008 GL-05 4 26 16 21 25 8 0 32 51 101
2008 GL-06 7 27 22 19 19 6 0 36 40 117
2008 GL-07 13 25 21 16 17 7 1 42 36 150
2008 GL-08 10 28 21 14 21 6 0 40 37 177
2008 GL-09 11 23 22 14 20 9 1 38 38 242
2008 GL-10 10 22 23 14 24 6 0 35 41 322
2008 GL-11 9 26 23 14 17 11 0 39 35 143
2008 GL-12 11 29 21 10 13 15 0 48 28 33
2008 GL-13 8 53 14 16 0 8 0 67 18 25

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 12 27 21 19 19 3 0 40 39 2090
2017 GL-02 24 26 12 19 17 2 0 51 37 42
2017 GL-03 20 30 16 8 22 5 0 52 32 99
2017 GL-04 20 27 22 16 13 2 0 48 30 55
2017 GL-05 12 27 21 18 19 3 1 40 39 258
2017 GL-06 11 31 16 16 22 5 0 43 39 145
2017 GL-07 10 31 20 18 19 2 0 42 38 141
2017 GL-08 15 28 24 16 14 4 0 45 31 169
2017 GL-09 10 26 22 20 19 2 0 37 40 306
2017 GL-10 8 25 22 22 21 2 1 34 43 548
2017 GL-11 10 23 23 21 20 2 1 34 42 186
2017 GL-12 19 30 21 21 9 0 0 49 30 20
2017 GL-13 18 43 12 27 0 0 0 61 27 16
2014 GL 11 26 22 20 18 2 0 38 39 2420
2014 GL-02 15 30 16 10 30 0 0 45 39 35
2014 GL-03 19 23 22 17 17 2 1 43 35 107
2014 GL-04 10 30 22 19 12 6 1 43 34 100
2014 GL-05 13 27 19 20 18 3 0 41 40 278
2014 GL-06 14 25 21 18 19 2 1 40 38 182
2014 GL-07 13 23 25 16 20 2 1 37 37 162
2014 GL-08 13 28 25 16 14 4 0 43 31 218
2014 GL-09 12 24 21 21 19 3 0 36 42 350
2014 GL-10 7 23 21 27 19 2 0 31 47 564
2014 GL-11 6 31 25 21 16 1 0 37 37 225
2014 GL-12 11 35 17 8 27 0 4 47 36 24
2014 GL-13 8 45 25 13 9 0 0 53 23 24
2011 GL 11 30 20 21 16 2 0 42 38 2911
2011 GL-01 7 32 22 21 12 5 0 42 35 66
2011 GL-02 15 22 18 14 30 0 0 37 45 47
2011 GL-03 14 30 11 27 17 1 0 45 44 153
2011 GL-04 21 28 13 22 11 5 0 51 35 146
2011 GL-05 10 32 19 19 18 2 0 43 38 299
2011 GL-06 9 27 21 21 20 3 0 37 41 204
2011 GL-07 11 30 22 20 14 2 0 42 35 252
2011 GL-08 14 32 19 18 15 2 1 47 33 306
2011 GL-09 8 31 21 23 13 3 0 40 38 348
2011 GL-10 9 27 22 22 18 2 0 37 41 622
2011 GL-11 8 30 22 22 16 3 0 38 39 253
2011 GL-12 9 26 27 23 14 0 0 35 38 45
2011 GL-13 9 67 18 0 6 0 0 76 6 26
2008 GL 10 33 19 21 14 3 0 44 36 1595
2008 GL-01 10 32 17 20 14 7 0 45 36 29
2008 GL-02 3 58 15 0 24 0 0 61 24 11
2008 GL-03 5 37 15 22 13 8 0 45 39 53
2008 GL-04 8 39 13 19 18 3 0 49 37 66
2008 GL-05 9 32 20 21 14 4 0 43 37 102
2008 GL-06 7 27 25 25 14 2 0 35 40 117
2008 GL-07 11 33 18 21 11 5 1 47 34 151
2008 GL-08 10 33 21 27 8 2 0 43 36 178
2008 GL-09 10 27 20 22 19 2 0 38 41 241
2008 GL-10 8 35 20 20 14 3 0 45 35 322
2008 GL-11 11 38 23 15 9 3 0 51 25 143
2008 GL-12 16 30 10 30 12 3 0 47 43 33
2008 GL-13 11 45 44 0 0 0 0 56 0 25
Top of Page

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 16 36 22 14 9 2 0 53 24 2082
2017 GL-02 22 41 20 12 2 2 0 65 15 41
2017 GL-03 25 34 18 12 10 1 0 60 22 99
2017 GL-04 22 33 20 11 7 4 2 58 20 55
2017 GL-05 16 36 25 11 10 2 0 53 21 256
2017 GL-06 18 34 25 15 8 1 0 52 23 144
2017 GL-07 19 37 20 14 10 0 0 56 24 142
2017 GL-08 18 34 21 13 10 4 0 54 24 167
2017 GL-09 11 41 21 16 8 3 0 54 25 307
2017 GL-10 12 36 24 16 10 2 0 49 27 545
2017 GL-11 13 33 23 18 9 1 1 47 29 186
2017 GL-12 21 28 26 5 19 0 0 49 25 20
2017 GL-13 30 63 6 0 0 0 0 94 0 16
2014 GL 14 37 23 13 10 2 0 52 24 2427
2014 GL-02 13 49 18 8 12 0 0 62 20 35
2014 GL-03 19 37 18 13 12 1 0 57 26 106
2014 GL-04 14 48 17 13 3 4 0 65 17 101
2014 GL-05 14 39 20 16 8 3 0 55 25 277
2014 GL-06 14 41 23 9 9 3 1 57 19 182
2014 GL-07 12 36 23 12 14 1 0 49 27 164
2014 GL-08 14 35 30 11 8 2 0 50 20 220
2014 GL-09 14 33 25 14 11 2 0 48 26 352
2014 GL-10 12 34 25 15 12 1 1 47 27 560
2014 GL-11 8 41 27 13 9 2 0 50 23 226
2014 GL-12 33 20 12 18 13 4 0 55 32 24
2014 GL-13 20 42 30 8 0 0 0 62 8 24
2011 GL 17 40 22 12 7 2 0 58 20 2911
2011 GL-01 18 44 17 16 4 0 0 62 21 67
2011 GL-02 13 33 20 11 23 0 0 45 35 47
2011 GL-03 17 39 24 12 5 3 0 58 17 152
2011 GL-04 24 41 19 7 8 2 0 66 15 145
2011 GL-05 16 37 25 13 7 1 0 54 21 300
2011 GL-06 16 32 25 14 11 2 0 49 26 205
2011 GL-07 18 37 22 15 6 2 0 56 21 251
2011 GL-08 17 43 17 11 8 3 1 62 20 306
2011 GL-09 17 41 22 13 5 1 0 60 18 348
2011 GL-10 13 43 23 12 8 1 0 57 20 620
2011 GL-11 14 39 23 14 8 2 0 54 22 253
2011 GL-12 14 41 19 22 2 3 0 56 24 44
2011 GL-13 14 67 16 3 0 0 0 81 3 26

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 24 43 18 8 4 1 1 69 12 2085
2017 GL-02 45 38 12 5 0 0 0 83 5 41
2017 GL-03 32 46 15 3 3 1 0 79 6 99
2017 GL-04 23 51 11 8 4 0 4 76 12 55
2017 GL-05 21 46 20 9 2 0 2 69 11 257
2017 GL-06 31 32 25 6 2 2 0 65 9 145
2017 GL-07 25 44 19 5 5 1 1 70 10 142
2017 GL-08 28 39 19 11 1 1 0 68 13 168
2017 GL-09 23 44 16 9 5 2 0 69 15 307
2017 GL-10 20 44 19 9 5 2 1 66 14 546
2017 GL-11 22 40 21 9 6 1 2 63 16 185
2017 GL-12 21 48 17 0 14 0 0 69 14 20
2017 GL-13 43 57 0 0 0 0 0 100 0 16
2014 GL 27 44 16 7 4 3 1 73 11 2432
2014 GL-02 28 42 18 10 0 2 0 71 10 35
2014 GL-03 30 44 19 4 2 0 1 75 5 107
2014 GL-04 25 45 21 5 3 0 0 70 9 101
2014 GL-05 28 49 12 6 2 2 1 80 8 278
2014 GL-06 24 48 16 4 5 2 1 75 9 182
2014 GL-07 31 38 14 10 6 1 1 70 16 163
2014 GL-08 27 43 13 9 3 5 1 74 12 220
2014 GL-09 28 39 16 9 3 3 1 70 13 352
2014 GL-10 24 44 18 7 4 3 1 70 12 564
2014 GL-11 26 45 13 7 6 3 0 73 13 227
2014 GL-12 33 44 22 0 0 0 0 78 0 24
2014 GL-13 33 48 15 4 0 0 0 81 4 24
2011 GL 27 40 17 9 4 2 1 70 13 2909
2011 GL-01 28 38 18 8 3 3 2 69 12 67
2011 GL-02 23 34 17 14 9 3 0 58 24 46
2011 GL-03 25 42 22 5 3 1 1 69 8 152
2011 GL-04 37 38 13 7 1 4 0 79 8 145
2011 GL-05 28 38 13 12 5 3 0 69 17 300
2011 GL-06 32 28 22 8 5 3 1 63 14 205
2011 GL-07 26 44 16 7 4 3 1 72 11 250
2011 GL-08 30 38 17 9 2 2 1 70 12 307
2011 GL-09 25 40 17 11 2 2 2 68 14 348
2011 GL-10 22 44 18 8 4 1 2 68 13 619
2011 GL-11 22 47 16 7 5 2 1 71 12 253
2011 GL-12 17 64 10 8 0 2 0 82 8 44
2011 GL-13 32 47 11 6 0 3 0 82 7 26

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 25 38 16 11 7 3 1 65 19 2086
2017 GL-02 29 42 12 10 5 2 0 73 15 42
2017 GL-03 28 37 16 10 5 3 1 67 16 98
2017 GL-04 33 43 12 7 0 4 2 80 8 55
2017 GL-05 23 36 17 13 6 5 1 62 20 257
2017 GL-06 24 43 11 10 9 3 0 69 20 145
2017 GL-07 24 31 20 13 9 2 1 57 22 142
2017 GL-08 24 35 18 14 7 1 1 61 21 169
2017 GL-09 24 41 16 7 6 4 1 69 14 307
2017 GL-10 23 38 16 13 8 2 0 62 22 545
2017 GL-11 22 42 17 10 7 2 1 65 18 186
2017 GL-12 30 39 16 0 9 0 7 74 10 20
2017 GL-13 57 43 0 0 0 0 0 100 0 16
2014 GL 26 40 16 8 6 3 1 69 15 2428
2014 GL-02 30 33 13 11 10 2 0 65 22 35
2014 GL-03 34 39 15 11 1 1 0 73 12 106
2014 GL-04 28 38 17 5 8 3 1 69 13 101
2014 GL-05 24 38 17 8 10 4 1 64 18 277
2014 GL-06 25 42 14 8 6 4 1 70 15 182
2014 GL-07 29 36 14 11 8 2 0 66 19 163
2014 GL-08 27 38 19 6 5 4 1 69 12 218
2014 GL-09 24 43 15 10 5 2 1 69 15 351
2014 GL-10 22 44 16 9 6 3 1 68 15 564
2014 GL-11 28 41 16 9 5 2 0 70 14 227
2014 GL-12 54 30 12 0 0 0 4 87 0 24
2014 GL-13 30 50 20 0 0 0 0 80 0 24
2011 GL 28 37 16 8 6 4 1 69 15 2906
2011 GL-01 29 26 21 13 2 6 3 61 17 67
2011 GL-02 30 40 9 8 4 8 0 76 14 47
2011 GL-03 30 35 12 10 9 4 1 68 19 151
2011 GL-04 38 31 13 6 6 4 1 73 13 145
2011 GL-05 25 38 14 11 7 5 1 67 18 299
2011 GL-06 32 25 22 7 9 6 0 61 16 204
2011 GL-07 26 39 17 9 4 4 1 68 14 251
2011 GL-08 33 36 12 8 5 4 2 74 13 305
2011 GL-09 27 38 16 9 4 4 1 69 14 348
2011 GL-10 25 39 17 8 7 4 1 67 15 619
2011 GL-11 27 38 15 8 7 3 1 68 16 253
2011 GL-12 24 44 25 3 0 4 0 71 3 44
2011 GL-13 40 53 3 0 0 3 0 97 0 26
2008 GL 27 37 15 10 7 4 1 67 18 1593
2008 GL-01 44 26 10 14 3 3 0 72 18 29
2008 GL-03 26 41 12 7 12 3 0 69 19 53
2008 GL-04 22 39 16 9 12 2 0 63 21 66
2008 GL-05 21 38 13 18 8 3 0 61 26 102
2008 GL-06 28 36 13 12 7 3 1 66 20 117
2008 GL-07 35 34 11 6 9 5 0 72 16 151
2008 GL-08 28 37 17 9 5 3 1 68 15 178
2008 GL-09 24 37 15 11 7 5 1 65 20 242
2008 GL-10 25 35 19 9 6 5 2 65 15 322
2008 GL-11 31 35 12 8 7 4 2 72 16 143
2008 GL-12 31 41 10 14 2 2 0 74 16 33
2008 GL-13 35 54 3 8 0 0 0 89 8 25

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 17 35 24 11 8 3 1 54 21 2084
2017 GL-02 17 35 19 17 9 2 0 54 27 42
2017 GL-03 18 41 17 10 12 2 0 60 23 98
2017 GL-04 18 38 25 7 8 3 0 58 16 55
2017 GL-05 12 31 29 13 8 5 2 46 23 257
2017 GL-06 16 37 23 11 6 7 0 57 19 145
2017 GL-07 14 39 22 10 10 3 1 56 21 142
2017 GL-08 13 31 27 15 9 4 1 47 25 169
2017 GL-09 19 33 27 9 8 3 1 54 18 304
2017 GL-10 17 35 25 11 8 3 1 54 20 546
2017 GL-11 16 41 20 14 7 2 1 58 22 186
2017 GL-12 13 33 37 5 5 0 7 49 11 20
2017 GL-13 39 49 6 0 0 0 6 94 0 16
2014 GL 15 36 25 12 8 4 1 54 20 2431
2014 GL-02 26 31 9 18 8 5 3 62 28 35
2014 GL-03 12 34 28 16 5 5 0 49 21 107
2014 GL-04 15 35 23 11 7 7 1 54 20 101
2014 GL-05 12 36 25 12 12 2 1 49 25 277
2014 GL-06 16 34 25 11 8 4 2 53 20 182
2014 GL-07 14 38 21 15 6 5 0 56 22 162
2014 GL-08 17 31 28 11 8 4 2 51 20 219
2014 GL-09 17 37 22 11 8 3 1 57 20 352
2014 GL-10 14 36 26 10 8 3 1 53 20 564
2014 GL-11 16 33 28 13 6 2 1 51 20 227
2014 GL-12 42 27 18 9 0 4 0 71 9 24
2014 GL-13 21 45 25 4 5 0 0 66 9 24
2011 GL 13 36 27 10 8 5 2 52 19 2912
2011 GL-01 9 36 31 7 10 7 0 48 19 67
2011 GL-02 13 37 16 13 14 6 0 54 29 47
2011 GL-03 19 33 28 7 8 4 1 55 16 153
2011 GL-04 16 33 20 12 6 10 3 57 21 146
2011 GL-05 8 39 27 11 9 4 2 51 21 299
2011 GL-06 15 31 29 12 9 3 2 48 21 205
2011 GL-07 15 38 27 6 8 5 1 57 15 251
2011 GL-08 18 36 27 7 6 4 2 58 14 308
2011 GL-09 7 42 26 10 8 5 2 53 19 346
2011 GL-10 12 34 28 10 10 4 1 49 21 621
2011 GL-11 10 39 28 11 9 2 1 50 21 253
2011 GL-12 15 31 38 9 0 4 3 50 9 45
2011 GL-13 25 53 19 0 0 3 0 80 0 26

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 18 30 18 15 14 4 1 50 30 2082
2017 GL-02 20 33 13 12 20 2 0 54 33 42
2017 GL-03 24 29 15 19 10 3 0 55 30 99
2017 GL-04 20 37 18 7 11 7 0 61 19 55
2017 GL-05 16 25 19 20 13 5 2 44 36 255
2017 GL-06 24 30 15 13 16 1 1 55 29 142
2017 GL-07 17 28 16 14 22 3 0 47 37 142
2017 GL-08 14 30 14 15 13 13 1 51 33 168
2017 GL-09 15 32 22 11 15 4 0 50 27 306
2017 GL-10 19 29 20 15 14 3 1 50 30 546
2017 GL-11 14 34 19 15 14 3 1 50 30 186
2017 GL-12 30 25 19 21 5 0 0 54 26 20
2017 GL-13 45 30 12 12 0 0 0 76 12 16
2014 GL 17 32 19 15 14 4 0 51 30 2431
2014 GL-02 23 26 19 16 13 2 0 51 30 35
2014 GL-03 24 34 15 14 10 3 0 59 25 107
2014 GL-04 18 38 22 7 11 4 0 58 19 101
2014 GL-05 14 30 17 16 18 5 0 46 36 278
2014 GL-06 17 24 25 14 17 2 1 43 32 182
2014 GL-07 17 36 12 17 16 2 0 54 34 162
2014 GL-08 19 25 20 17 13 5 0 47 32 219
2014 GL-09 19 34 16 15 12 4 0 55 28 351
2014 GL-10 15 33 19 15 14 4 0 50 30 564
2014 GL-11 17 34 19 17 10 3 0 53 28 227
2014 GL-12 56 9 17 12 3 4 0 67 16 24
2014 GL-13 20 46 25 9 0 0 0 66 9 24
2011 GL 16 30 20 15 14 5 1 48 31 2913
2011 GL-01 19 18 22 20 14 6 1 40 36 67
2011 GL-02 10 31 16 14 26 3 0 42 42 47
2011 GL-03 16 29 17 14 18 5 1 47 34 153
2011 GL-04 23 25 19 16 10 5 2 51 28 146
2011 GL-05 13 26 19 14 20 6 1 42 37 298
2011 GL-06 15 24 22 17 15 6 1 42 35 205
2011 GL-07 16 28 19 18 15 4 0 46 34 251
2011 GL-08 19 27 17 15 14 5 2 50 31 308
2011 GL-09 13 39 21 12 13 2 1 53 25 346
2011 GL-10 14 33 20 14 13 4 1 50 29 621
2011 GL-11 15 31 25 15 10 4 0 48 27 253
2011 GL-12 19 40 21 8 6 6 0 62 15 45
2011 GL-13 14 45 16 11 0 14 0 69 13 26

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 58 20 9 2 2 2 8 86 4 2095
2017 GL-02 70 23 0 0 4 0 2 95 5 42
2017 GL-03 55 17 10 4 0 1 13 84 4 99
2017 GL-04 74 12 5 0 0 2 7 94 0 55
2017 GL-05 50 18 13 1 2 2 15 81 4 259
2017 GL-06 65 16 10 1 1 1 6 88 2 144
2017 GL-07 63 18 8 2 3 1 5 86 6 142
2017 GL-08 53 23 9 4 4 1 6 83 8 169
2017 GL-09 61 20 8 2 2 2 6 87 4 309
2017 GL-10 55 23 10 1 3 2 6 85 4 549
2017 GL-11 60 22 8 1 1 1 7 88 3 186
2017 GL-12 49 31 4 5 0 5 5 90 6 20
2017 GL-13 57 24 0 6 0 0 12 93 7 16
2014 GL 59 19 8 2 2 2 8 88 3 2428
2014 GL-02 62 24 4 0 0 3 6 95 0 35
2014 GL-03 67 19 5 0 1 1 8 94 1 108
2014 GL-04 58 19 6 1 2 3 10 89 4 99
2014 GL-05 53 19 7 3 3 3 11 84 7 276
2014 GL-06 66 14 9 2 1 1 7 86 4 181
2014 GL-07 64 17 7 0 0 1 10 91 1 164
2014 GL-08 58 20 7 2 3 2 7 87 5 220
2014 GL-09 60 17 8 2 1 3 9 88 3 350
2014 GL-10 58 20 9 2 1 3 7 87 3 564
2014 GL-11 58 21 8 1 2 1 9 88 3 227
2014 GL-12 68 4 3 0 3 4 17 92 4 24
2014 GL-13 63 21 8 0 4 0 4 88 4 24

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 62 21 8 2 2 2 3 87 4 2094
2017 GL-02 73 20 2 2 2 0 0 93 4 42
2017 GL-03 67 10 13 3 1 2 4 82 5 99
2017 GL-04 72 14 4 2 0 4 3 94 2 55
2017 GL-05 62 22 8 1 2 2 3 89 3 257
2017 GL-06 68 19 8 1 1 2 1 90 2 145
2017 GL-07 65 15 11 2 1 2 5 86 3 142
2017 GL-08 57 26 7 2 2 2 3 88 4 170
2017 GL-09 64 21 6 1 2 2 3 89 4 308
2017 GL-10 55 23 9 2 3 4 3 84 6 550
2017 GL-11 63 20 6 2 1 3 5 91 3 185
2017 GL-12 49 40 5 5 0 0 0 89 5 20
2017 GL-13 63 18 12 0 0 0 6 87 0 16
2014 GL 60 21 6 2 2 4 5 89 4 2431
2014 GL-02 66 21 6 0 0 3 3 93 0 35
2014 GL-03 65 19 4 3 1 4 5 91 4 108
2014 GL-04 64 22 5 1 1 4 3 92 3 100
2014 GL-05 58 23 5 3 3 4 4 89 6 278
2014 GL-06 68 14 8 2 2 4 2 87 4 182
2014 GL-07 66 17 5 1 0 3 8 93 1 164
2014 GL-08 61 21 7 2 1 4 5 89 2 220
2014 GL-09 61 20 5 0 2 4 7 91 3 351
2014 GL-10 54 25 8 2 2 4 6 87 4 563
2014 GL-11 58 19 9 3 2 3 6 85 5 226
2014 GL-12 63 21 4 0 3 0 8 92 3 24
2014 GL-13 62 13 12 4 0 5 4 83 4 24
2011 GL 65 19 8 1 1 3 4 89 3 2901
2011 GL-01 70 20 3 2 0 0 5 95 2 67
2011 GL-02 60 25 3 0 2 2 8 95 2 46
2011 GL-03 61 19 9 2 3 1 4 85 5 152
2011 GL-04 82 11 4 0 0 0 3 96 0 145
2011 GL-05 65 19 8 1 2 2 3 88 3 297
2011 GL-06 62 19 8 1 0 6 3 89 2 205
2011 GL-07 69 13 9 1 1 3 3 88 2 251
2011 GL-08 70 15 6 2 1 2 4 91 3 306
2011 GL-09 63 22 7 1 0 3 3 92 1 345
2011 GL-10 58 20 11 2 2 4 4 84 4 620
2011 GL-11 63 20 7 2 1 3 4 89 4 251
2011 GL-12 62 26 5 3 0 0 4 92 3 45
2011 GL-13 93 3 3 0 0 0 0 97 0 25
2008 GL 64 19 8 1 2 3 3 89 3 1591
2008 GL-01 71 6 3 0 3 3 14 92 4 29
2008 GL-02 73 12 10 0 0 6 0 90 0 11
2008 GL-03 67 15 11 0 0 2 7 88 0 52
2008 GL-04 74 20 4 1 0 0 0 94 2 65
2008 GL-05 68 19 5 1 1 4 3 93 2 101
2008 GL-06 63 23 8 0 0 3 2 91 0 117
2008 GL-07 66 22 8 0 0 2 2 92 0 151
2008 GL-08 63 15 13 1 2 2 3 83 3 178
2008 GL-09 64 17 9 1 1 4 4 88 2 241
2008 GL-10 59 22 6 3 4 3 4 86 8 322
2008 GL-11 72 15 8 1 1 1 3 90 2 143
2008 GL-12 81 4 7 0 5 3 0 88 5 33
2008 GL-13 52 26 10 0 0 0 13 89 0 25

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 15 29 22 17 15 2 1 45 32 2091
2017 GL-02 24 25 17 19 12 3 0 51 32 42
2017 GL-03 20 33 20 11 14 2 0 54 25 99
2017 GL-04 22 34 21 11 8 2 2 59 20 55
2017 GL-05 16 26 24 16 15 2 1 43 32 257
2017 GL-06 17 22 25 18 12 4 2 42 32 144
2017 GL-07 15 35 18 16 15 1 0 51 31 142
2017 GL-08 16 33 19 15 13 4 1 51 29 170
2017 GL-09 12 34 20 17 15 2 0 47 32 308
2017 GL-10 11 26 24 20 16 1 1 38 37 548
2017 GL-11 14 28 24 14 17 1 1 44 32 186
2017 GL-12 30 18 30 0 22 0 0 48 22 20
2017 GL-13 18 39 30 12 0 0 0 57 12 16
2014 GL 14 27 22 18 16 3 1 42 35 2431
2014 GL-02 27 26 19 5 19 5 0 55 25 35
2014 GL-03 17 32 19 17 11 2 3 51 29 108
2014 GL-04 11 31 22 20 8 6 1 46 31 100
2014 GL-05 15 23 20 20 14 7 1 41 37 276
2014 GL-06 16 24 22 17 16 3 1 42 35 182
2014 GL-07 14 26 20 18 19 3 0 41 39 164
2014 GL-08 17 27 23 14 15 3 1 45 30 219
2014 GL-09 14 29 22 17 16 2 0 43 34 352
2014 GL-10 10 25 22 20 20 2 0 36 42 564
2014 GL-11 12 30 23 19 14 1 1 43 34 227
2014 GL-12 20 23 17 17 21 4 0 44 39 24
2014 GL-13 12 45 28 11 5 0 0 56 16 24
2011 GL 17 31 19 16 15 2 1 49 31 2912
2011 GL-01 27 22 19 23 7 2 1 51 30 66
2011 GL-02 11 34 8 22 18 3 4 48 43 47
2011 GL-03 14 33 18 15 17 1 2 48 33 152
2011 GL-04 28 31 12 16 10 1 1 61 27 146
2011 GL-05 14 30 17 17 18 3 1 46 36 300
2011 GL-06 18 25 22 12 21 2 0 44 34 205
2011 GL-07 18 30 17 17 15 3 1 50 33 251
2011 GL-08 21 32 19 13 14 0 1 54 27 307
2011 GL-09 16 35 19 13 13 3 1 52 28 348
2011 GL-10 14 30 20 15 18 2 0 45 34 622
2011 GL-11 11 34 23 17 13 2 0 46 31 252
2011 GL-12 18 19 29 27 7 0 0 37 35 45
2011 GL-13 20 42 36 3 0 0 0 61 3 25
2008 GL 13 34 20 17 15 1 1 48 32 1593
2008 GL-01 4 28 20 21 14 11 4 36 41 28
2008 GL-02 0 47 18 23 12 0 0 47 36 11
2008 GL-03 7 42 12 17 14 6 1 53 34 53
2008 GL-04 6 38 17 26 9 3 0 45 37 66
2008 GL-05 11 38 13 14 21 0 3 50 36 101
2008 GL-06 9 40 22 13 13 1 1 50 27 117
2008 GL-07 18 29 17 17 19 0 0 47 35 151
2008 GL-08 15 39 20 15 10 0 1 54 26 178
2008 GL-09 13 31 23 19 12 1 1 45 32 241
2008 GL-10 10 33 22 15 18 0 0 44 34 322
2008 GL-11 14 37 22 16 10 1 1 51 27 143
2008 GL-12 17 31 20 21 9 0 1 49 31 33
2008 GL-13 27 48 22 3 0 0 0 74 3 25

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 12 23 19 17 23 2 4 37 43 2092
2017 GL-02 20 32 17 12 17 0 2 53 30 42
2017 GL-03 24 24 21 10 17 1 2 50 28 99
2017 GL-04 7 30 20 20 16 2 5 40 39 55
2017 GL-05 13 17 20 19 21 4 5 34 45 259
2017 GL-06 15 19 18 21 20 3 4 36 44 144
2017 GL-07 10 30 18 17 20 2 2 42 39 141
2017 GL-08 12 21 17 21 17 5 8 37 43 169
2017 GL-09 11 25 16 20 23 2 3 38 45 309
2017 GL-10 7 21 18 18 29 2 5 30 50 549
2017 GL-11 11 29 21 13 24 0 1 41 37 184
2017 GL-12 33 18 26 0 22 0 0 51 22 20
2017 GL-13 33 37 12 12 6 0 0 70 18 16
2014 GL 11 24 18 15 26 2 3 36 44 2432
2014 GL-02 15 17 14 11 37 3 3 33 51 35
2014 GL-03 12 29 16 13 25 2 3 43 40 108
2014 GL-04 8 21 21 18 27 1 4 30 48 100
2014 GL-05 13 28 14 16 25 3 2 43 43 278
2014 GL-06 15 19 14 16 30 2 5 36 50 181
2014 GL-07 13 24 17 17 23 5 2 39 43 164
2014 GL-08 15 17 21 16 26 2 3 34 44 220
2014 GL-09 8 24 22 17 24 3 2 34 43 351
2014 GL-10 6 22 17 15 32 2 5 30 51 564
2014 GL-11 9 32 26 11 19 1 2 42 31 227
2014 GL-12 20 11 23 22 12 4 8 35 39 24
2014 GL-13 12 46 28 0 11 0 4 60 11 24
2011 GL 12 24 18 15 25 2 4 38 43 2912
2011 GL-01 16 22 16 28 11 4 2 41 42 67
2011 GL-02 8 23 19 17 23 5 5 34 44 47
2011 GL-03 13 22 20 14 26 1 3 37 42 152
2011 GL-04 19 23 15 10 27 1 5 44 40 146
2011 GL-05 12 18 18 16 27 3 6 33 48 300
2011 GL-06 13 20 19 13 30 1 3 35 45 205
2011 GL-07 15 24 17 13 26 3 2 41 41 250
2011 GL-08 13 29 19 13 21 2 4 44 37 306
2011 GL-09 10 28 18 13 27 2 2 39 43 348
2011 GL-10 8 23 18 15 29 1 5 34 48 622
2011 GL-11 11 26 21 20 19 0 3 38 40 252
2011 GL-12 14 30 19 9 25 3 0 46 35 45
2011 GL-13 26 50 12 13 0 0 0 76 13 25
2008 GL 10 26 16 17 25 2 4 38 45 1593
2008 GL-01 10 24 12 17 17 10 10 42 42 29
2008 GL-02 12 23 15 12 38 0 0 35 50 11
2008 GL-03 12 24 16 19 21 3 5 39 43 53
2008 GL-04 9 20 17 25 24 2 4 31 51 66
2008 GL-05 11 18 13 15 30 2 12 34 52 102
2008 GL-06 11 23 14 17 25 1 8 38 46 116
2008 GL-07 7 34 12 19 26 3 0 42 45 151
2008 GL-08 10 31 17 10 26 1 4 44 38 178
2008 GL-09 11 27 15 17 25 2 4 40 44 241
2008 GL-10 7 23 17 18 28 1 5 33 49 322
2008 GL-11 13 30 19 17 19 1 2 44 36 142
2008 GL-12 15 19 17 24 23 0 1 34 48 33
2008 GL-13 16 62 17 0 5 0 0 78 5 25

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 15 35 22 14 11 2 0 52 26 2091
2017 GL-02 19 29 28 7 9 7 0 52 18 42
2017 GL-03 23 33 17 12 13 2 0 57 26 99
2017 GL-04 19 49 15 12 5 0 0 68 17 55
2017 GL-05 15 29 23 15 13 5 0 46 29 257
2017 GL-06 11 37 23 13 11 4 0 50 26 145
2017 GL-07 16 39 22 10 12 1 0 55 22 142
2017 GL-08 17 36 19 15 10 2 0 54 26 170
2017 GL-09 15 36 22 15 10 1 1 52 26 309
2017 GL-10 13 35 23 16 10 2 0 49 27 548
2017 GL-11 14 41 20 14 9 2 0 56 24 183
2017 GL-12 33 19 19 22 5 0 0 53 28 20
2017 GL-13 30 51 18 0 0 0 0 82 0 16

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 25 36 22 7 5 3 1 64 13 2088
2017 GL-02 39 30 11 10 10 0 0 69 19 42
2017 GL-03 40 28 19 8 3 1 0 69 11 99
2017 GL-04 27 36 28 2 4 3 0 65 6 55
2017 GL-05 22 37 23 7 4 5 2 63 12 258
2017 GL-06 28 34 22 6 5 4 0 65 12 145
2017 GL-07 25 31 22 6 11 2 2 59 18 142
2017 GL-08 30 28 25 10 4 2 0 60 14 169
2017 GL-09 23 35 25 8 5 4 1 61 13 307
2017 GL-10 21 40 21 7 5 4 3 65 13 545
2017 GL-11 23 42 20 6 5 2 1 68 11 186
2017 GL-12 40 18 31 0 5 5 0 61 6 20
2017 GL-13 49 45 6 0 0 0 0 94 0 16
2014 GL 27 39 19 5 3 5 1 70 9 2427
2014 GL-02 30 28 22 6 2 9 3 65 9 35
2014 GL-03 36 30 17 6 4 5 3 72 10 108
2014 GL-04 33 37 18 5 4 2 0 72 9 100
2014 GL-05 27 39 17 6 6 6 1 70 12 278
2014 GL-06 28 39 16 6 5 4 1 71 12 181
2014 GL-07 29 36 20 8 4 4 0 68 12 164
2014 GL-08 29 38 20 4 3 5 0 71 7 219
2014 GL-09 27 43 18 5 3 4 1 74 8 351
2014 GL-10 23 40 22 6 3 4 1 67 10 563
2014 GL-11 26 43 20 3 1 5 1 73 5 226
2014 GL-12 37 39 20 0 4 0 0 76 4 24
2014 GL-13 33 54 13 0 0 0 0 87 0 24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 25 43 18 7 5 2 0 70 12 2090
2017 GL-02 37 39 10 5 10 0 0 76 14 42
2017 GL-03 39 37 15 7 2 1 0 76 9 99
2017 GL-04 23 55 9 6 3 4 0 80 10 55
2017 GL-05 25 40 22 6 5 1 0 66 11 259
2017 GL-06 26 40 25 7 3 0 0 65 10 144
2017 GL-07 25 38 21 7 8 1 1 64 15 141
2017 GL-08 26 41 22 5 3 3 0 69 9 169
2017 GL-09 22 46 19 6 4 3 0 70 11 307
2017 GL-10 22 47 15 7 4 3 1 72 12 548
2017 GL-11 24 41 19 9 5 2 0 66 14 185
2017 GL-12 30 35 16 9 5 5 0 68 15 20
2017 GL-13 61 39 0 0 0 0 0 100 0 16
2014 GL 28 40 18 7 4 3 1 71 11 2432
2014 GL-02 36 38 8 13 0 6 0 78 13 35
2014 GL-03 39 34 13 6 5 2 1 75 12 107
2014 GL-04 34 41 16 5 2 1 0 76 7 100
2014 GL-05 24 41 17 12 4 2 1 67 16 278
2014 GL-06 33 34 17 6 7 2 1 69 13 181
2014 GL-07 30 35 17 8 6 4 0 68 15 164
2014 GL-08 28 40 19 4 4 4 0 72 8 220
2014 GL-09 26 43 19 5 4 2 1 71 9 352
2014 GL-10 25 40 21 6 5 3 1 67 11 564
2014 GL-11 23 46 18 6 1 4 1 73 8 227
2014 GL-12 38 50 9 0 3 0 0 88 3 24
2014 GL-13 45 42 8 5 0 0 0 87 5 24
2011 GL 22 38 22 8 7 3 0 62 15 2913
2011 GL-01 20 44 24 3 3 4 2 68 7 67
2011 GL-02 19 45 8 7 19 3 0 66 26 47
2011 GL-03 24 32 23 8 8 4 1 59 17 153
2011 GL-04 30 38 15 9 6 3 0 70 15 145
2011 GL-05 21 35 25 10 7 2 0 57 18 300
2011 GL-06 22 33 20 9 11 4 0 58 21 205
2011 GL-07 23 38 23 6 7 2 1 63 14 250
2011 GL-08 26 36 20 8 6 3 1 64 15 308
2011 GL-09 20 42 23 8 5 2 0 63 14 347
2011 GL-10 19 38 24 8 7 2 0 59 16 621
2011 GL-11 17 40 27 6 4 5 0 61 11 253
2011 GL-12 21 34 31 6 7 1 0 55 13 45
2011 GL-13 41 59 0 0 0 0 0 100 0 26

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 32 42 13 7 6 0 0 74 13 2090
2017 GL-02 53 28 3 9 7 0 0 81 17 42
2017 GL-03 44 33 8 12 3 0 0 77 15 99
2017 GL-04 37 49 9 0 6 0 0 86 6 55
2017 GL-05 31 42 15 5 6 1 0 74 11 258
2017 GL-06 30 40 19 6 5 0 0 70 12 145
2017 GL-07 27 39 18 6 10 0 0 66 16 142
2017 GL-08 35 37 18 9 2 0 0 72 11 168
2017 GL-09 29 44 10 8 8 0 0 73 16 306
2017 GL-10 29 45 12 8 5 0 0 75 13 549
2017 GL-11 28 45 13 6 8 0 0 73 14 185
2017 GL-12 33 41 5 12 9 0 0 74 21 20
2017 GL-13 63 30 6 0 0 0 0 94 0 16
2014 GL 33 40 14 7 5 0 0 74 13 2422
2014 GL-02 39 48 3 7 3 0 0 87 10 34
2014 GL-03 42 31 11 8 7 0 0 74 15 107
2014 GL-04 40 36 16 3 5 0 0 76 9 100
2014 GL-05 32 40 16 6 7 0 0 72 12 274
2014 GL-06 35 37 12 8 7 0 0 72 15 179
2014 GL-07 33 35 15 10 6 0 0 68 17 164
2014 GL-08 33 43 11 8 4 1 0 77 12 220
2014 GL-09 31 39 18 7 5 0 0 70 12 352
2014 GL-10 30 43 14 7 6 0 0 73 13 562
2014 GL-11 28 51 11 6 3 1 0 80 9 225
2014 GL-12 50 27 4 18 0 0 0 78 18 24
2014 GL-13 35 42 17 5 0 0 0 77 5 24
2011 GL 31 39 14 9 7 0 0 71 15 2908
2011 GL-01 33 51 2 8 4 2 0 86 12 67
2011 GL-02 32 34 17 4 13 0 0 66 17 47
2011 GL-03 33 39 16 7 5 0 0 72 12 153
2011 GL-04 44 32 11 9 4 0 0 76 13 146
2011 GL-05 30 38 15 9 7 0 0 69 16 297
2011 GL-06 28 33 19 9 10 0 0 61 20 205
2011 GL-07 31 37 15 8 8 1 0 68 17 252
2011 GL-08 33 41 11 9 5 1 1 75 14 308
2011 GL-09 31 39 15 9 5 0 0 70 15 346
2011 GL-10 28 41 16 9 7 0 0 68 16 619
2011 GL-11 26 45 15 8 6 0 0 70 14 253
2011 GL-12 26 47 17 9 1 0 0 72 11 45
2011 GL-13 63 34 3 0 0 0 0 97 0 26
2008 GL 26 42 14 9 8 0 0 69 17 1592
2008 GL-01 37 39 10 7 3 3 0 79 11 29
2008 GL-02 12 49 27 0 12 0 0 61 12 11
2008 GL-03 28 45 11 4 12 0 0 73 16 53
2008 GL-04 27 37 13 19 5 0 0 63 24 66
2008 GL-05 28 40 17 9 5 1 0 69 14 101
2008 GL-06 24 46 11 10 8 0 0 70 19 117
2008 GL-07 24 45 11 11 10 0 0 69 20 151
2008 GL-08 26 40 14 9 10 1 0 67 19 178
2008 GL-09 31 36 16 9 9 0 0 67 18 240
2008 GL-10 24 43 16 8 10 0 0 67 17 321
2008 GL-11 28 45 14 8 5 0 0 73 13 143
2008 GL-12 25 44 24 0 7 0 0 69 7 33
2008 GL-13 32 50 10 5 3 0 0 82 8 25

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 27 33 19 11 8 1 0 61 20 2089
2017 GL-02 41 28 12 12 7 0 0 69 20 42
2017 GL-03 46 28 11 11 4 0 0 74 15 99
2017 GL-04 41 32 11 7 6 2 2 75 13 54
2017 GL-05 25 39 19 11 6 0 0 64 17 259
2017 GL-06 25 36 16 12 10 1 0 61 22 145
2017 GL-07 32 24 18 12 13 1 0 56 26 141
2017 GL-08 28 32 26 9 5 0 0 61 14 169
2017 GL-09 25 35 19 13 9 0 0 59 22 306
2017 GL-10 23 34 22 11 9 1 0 57 21 548
2017 GL-11 24 32 21 14 9 0 0 56 23 185
2017 GL-12 39 25 5 22 9 0 0 63 31 20
2017 GL-13 30 33 12 12 12 0 0 63 24 16
2014 GL 24 37 19 11 8 0 0 62 19 2435
2014 GL-02 45 33 8 8 4 2 0 79 13 35
2014 GL-03 38 34 12 12 5 0 0 71 17 108
2014 GL-04 29 42 14 9 5 0 0 71 15 100
2014 GL-05 25 38 16 12 8 1 0 64 20 278
2014 GL-06 23 42 15 8 10 1 1 66 19 182
2014 GL-07 26 28 19 15 12 1 0 54 27 164
2014 GL-08 21 38 23 10 7 0 0 59 17 220
2014 GL-09 24 33 21 12 9 0 0 57 22 352
2014 GL-10 21 39 21 12 8 0 0 60 20 564
2014 GL-11 18 42 23 11 7 0 0 59 18 227
2014 GL-12 34 25 32 4 4 0 0 59 9 24
2014 GL-13 17 27 27 25 4 0 0 45 29 24
2011 GL 27 36 19 10 8 0 0 63 18 2910
2011 GL-01 23 45 16 14 3 0 0 68 16 67
2011 GL-02 21 32 24 9 13 0 0 54 22 47
2011 GL-03 27 39 16 10 8 0 0 66 17 153
2011 GL-04 34 39 14 4 8 1 1 74 12 146
2011 GL-05 27 35 19 11 8 1 0 62 19 299
2011 GL-06 26 30 22 12 10 1 0 56 21 205
2011 GL-07 29 30 20 12 8 0 0 59 20 252
2011 GL-08 29 38 14 12 5 1 1 69 17 307
2011 GL-09 26 37 19 10 8 0 0 63 18 347
2011 GL-10 22 38 21 10 9 0 0 60 19 619
2011 GL-11 25 40 19 7 8 1 0 66 16 251
2011 GL-12 21 33 28 11 7 0 0 54 18 45
2011 GL-13 14 56 27 3 0 0 0 70 3 26

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 24 36 19 12 9 0 0 59 21 2089
2017 GL-02 31 34 18 5 12 0 0 66 17 42
2017 GL-03 38 34 9 12 6 0 0 73 18 99
2017 GL-04 34 38 18 5 6 0 0 72 11 55
2017 GL-05 24 40 17 15 5 0 0 63 20 256
2017 GL-06 24 35 20 11 9 1 0 60 20 145
2017 GL-07 23 32 23 8 14 0 0 55 22 142
2017 GL-08 27 31 25 10 6 1 0 59 16 169
2017 GL-09 22 35 21 12 10 0 0 57 22 306
2017 GL-10 20 36 21 13 10 0 0 56 23 548
2017 GL-11 19 35 19 16 11 0 0 54 27 186
2017 GL-12 23 35 5 28 9 0 0 58 37 20
2017 GL-13 24 39 18 12 6 0 0 63 18 16
2014 GL 21 38 20 13 8 0 0 59 21 2431
2014 GL-02 35 30 14 13 6 2 0 66 19 35
2014 GL-03 30 38 9 13 8 1 0 69 22 108
2014 GL-04 27 42 18 8 5 0 0 69 13 100
2014 GL-05 22 38 21 11 8 1 0 60 19 278
2014 GL-06 19 44 16 9 11 1 0 63 21 181
2014 GL-07 25 29 18 17 9 1 0 54 27 164
2014 GL-08 16 41 21 14 7 0 0 58 21 220
2014 GL-09 21 37 21 11 10 0 0 58 21 349
2014 GL-10 18 38 21 13 9 0 0 56 22 564
2014 GL-11 14 44 21 15 6 0 0 58 21 227
2014 GL-12 34 21 29 12 4 0 0 55 17 24
2014 GL-13 21 23 17 38 0 0 0 45 38 24
2011 GL 23 37 19 12 9 0 0 60 21 2907
2011 GL-01 24 40 24 6 6 0 0 64 12 67
2011 GL-02 19 32 19 11 19 0 0 51 30 47
2011 GL-03 24 36 18 16 7 0 0 59 23 153
2011 GL-04 33 37 11 10 9 0 0 70 19 146
2011 GL-05 20 38 15 18 9 0 0 58 27 299
2011 GL-06 21 34 21 12 11 0 0 56 23 205
2011 GL-07 25 33 22 11 9 0 0 58 20 251
2011 GL-08 24 38 18 13 6 0 0 63 19 306
2011 GL-09 20 39 19 11 10 0 0 60 21 344
2011 GL-10 19 39 20 13 8 0 0 59 21 621
2011 GL-11 19 44 21 7 8 1 0 64 15 253
2011 GL-12 17 36 35 4 7 0 0 53 12 44
2011 GL-13 14 64 16 6 0 0 0 78 6 26
2008 GL 24 41 16 12 7 0 0 65 20 1593
2008 GL-01 27 47 9 7 7 3 0 77 14 29
2008 GL-02 35 26 27 0 12 0 0 61 12 11
2008 GL-03 17 47 18 5 10 2 0 66 16 53
2008 GL-04 24 42 14 12 8 0 0 66 20 66
2008 GL-05 22 35 22 13 7 0 0 58 20 102
2008 GL-06 19 47 14 11 7 0 1 67 19 117
2008 GL-07 23 42 17 11 7 0 0 66 18 151
2008 GL-08 19 41 20 16 5 0 0 60 20 178
2008 GL-09 23 41 13 16 7 0 0 64 23 242
2008 GL-10 24 41 14 11 10 0 0 66 20 320
2008 GL-11 27 41 17 10 5 0 0 68 15 143
2008 GL-12 26 22 19 22 12 0 0 47 34 32
2008 GL-13 18 66 6 10 0 0 0 84 10 25

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 28 28 20 12 9 3 1 58 21 2088
2017 GL-02 31 33 12 10 10 4 0 67 21 42
2017 GL-03 38 26 21 9 3 3 0 66 13 98
2017 GL-04 42 32 13 5 6 2 0 76 11 55
2017 GL-05 27 22 23 15 8 3 2 52 24 259
2017 GL-06 30 28 19 7 12 4 0 60 20 145
2017 GL-07 27 29 17 11 13 3 0 58 25 142
2017 GL-08 28 27 21 13 8 2 1 56 21 168
2017 GL-09 26 31 19 10 10 4 0 59 21 306
2017 GL-10 24 30 21 13 8 3 1 56 22 547
2017 GL-11 29 27 20 14 8 3 0 58 22 186
2017 GL-12 33 19 21 21 5 0 0 53 26 20
2017 GL-13 12 39 24 6 18 0 0 51 24 16
2014 GL 26 30 19 11 9 4 1 59 21 2432
2014 GL-02 38 26 20 9 8 0 0 63 17 35
2014 GL-03 37 35 11 12 3 3 0 74 15 108
2014 GL-04 28 34 14 10 10 4 0 64 21 100
2014 GL-05 27 29 18 13 8 4 1 59 22 278
2014 GL-06 26 32 16 9 9 6 1 63 19 182
2014 GL-07 28 28 16 11 10 5 1 59 23 164
2014 GL-08 25 30 20 14 4 5 1 58 20 220
2014 GL-09 27 29 19 12 8 5 1 59 21 352
2014 GL-10 24 30 20 12 11 3 0 56 24 562
2014 GL-11 20 31 28 9 8 3 0 53 18 226
2014 GL-12 31 21 9 26 9 4 0 54 37 24
2014 GL-13 20 4 31 33 13 0 0 23 46 24
2011 GL 30 29 18 10 9 3 1 61 20 2914
2011 GL-01 23 33 15 8 15 4 1 59 24 67
2011 GL-02 28 26 9 11 19 5 2 58 32 47
2011 GL-03 31 26 17 11 9 4 2 60 21 153
2011 GL-04 44 23 15 7 8 3 1 70 15 146
2011 GL-05 31 27 16 10 11 4 1 62 22 299
2011 GL-06 26 30 19 13 7 5 0 59 22 205
2011 GL-07 33 24 19 9 11 3 1 59 21 252
2011 GL-08 33 31 14 12 4 5 1 68 18 308
2011 GL-09 28 28 21 8 12 3 0 58 20 346
2011 GL-10 27 33 17 12 9 2 0 61 21 620
2011 GL-11 25 31 21 12 6 4 0 58 19 253
2011 GL-12 27 20 32 9 11 0 0 48 21 45
2011 GL-13 20 31 27 13 0 9 0 56 14 26
2008 GL 28 30 17 11 9 5 0 61 22 1592
2008 GL-01 17 30 12 10 14 17 0 57 29 29
2008 GL-02 35 35 15 6 9 0 0 70 15 11
2008 GL-03 31 31 9 8 12 9 0 68 22 53
2008 GL-04 31 32 10 13 11 1 2 65 25 66
2008 GL-05 30 29 15 9 13 4 0 61 23 102
2008 GL-06 29 30 20 9 10 2 0 60 19 117
2008 GL-07 28 29 17 17 4 4 1 60 22 151
2008 GL-08 26 28 23 10 8 4 1 56 19 178
2008 GL-09 26 30 15 12 8 8 1 61 22 241
2008 GL-10 28 30 16 11 12 3 0 60 24 320
2008 GL-11 32 29 23 8 3 5 1 65 11 143
2008 GL-12 21 18 14 21 21 5 0 41 44 33
2008 GL-13 23 49 19 10 0 0 0 71 10 25
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 GL 15 55 29 2094
2017 GL-02 13 66 21 42
2017 GL-03 11 58 30 99
2017 GL-04 11 56 33 55
2017 GL-05 17 50 33 259
2017 GL-06 13 55 32 145
2017 GL-07 13 51 36 141
2017 GL-08 17 50 33 170
2017 GL-09 16 59 25 309
2017 GL-10 16 57 27 548
2017 GL-11 13 57 30 186
2017 GL-12 19 35 46 20
2017 GL-13 33 37 30 16
2014 GL 15 54 30 2431
2014 GL-02 17 53 30 36
2014 GL-03 9 57 34 106
2014 GL-04 22 47 31 100
2014 GL-05 15 51 34 279
2014 GL-06 15 55 29 182
2014 GL-07 16 50 33 164
2014 GL-08 18 53 29 219
2014 GL-09 15 55 30 351
2014 GL-10 16 59 26 564
2014 GL-11 15 51 34 226
2014 GL-12 12 42 45 24
2014 GL-13 21 25 54 24
2011 GL 15 59 26 2915
2011 GL-01 10 59 31 67
2011 GL-02 20 53 27 47
2011 GL-03 16 59 25 153
2011 GL-04 16 54 29 145
2011 GL-05 10 60 30 299
2011 GL-06 14 60 25 204
2011 GL-07 16 54 31 252
2011 GL-08 17 59 24 308
2011 GL-09 15 60 24 348
2011 GL-10 13 63 24 622
2011 GL-11 16 59 26 252
2011 GL-12 26 49 25 45
2011 GL-13 22 56 22 26

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 GL 46 15 13 15 5 6 328
2017 GL-03 17 35 9 18 20 0 11
2017 GL-05 29 14 11 28 11 7 45
2017 GL-06 40 29 9 5 0 17 20
2017 GL-07 43 12 13 21 0 11 19
2017 GL-08 54 16 17 0 13 0 29
2017 GL-09 53 17 8 18 2 2 48
2017 GL-10 48 11 17 12 1 11 86
2017 GL-11 59 9 18 12 0 3 26
2014 GL 45 13 12 15 9999 15 371
2014 GL-03 49 0 0 51 9999 0 10
2014 GL-04 38 6 23 0 9999 33 22
2014 GL-05 22 18 27 17 9999 17 42
2014 GL-06 56 18 0 7 9999 19 28
2014 GL-07 40 14 19 19 9999 8 27
2014 GL-08 39 16 8 11 9999 26 37
2014 GL-09 45 9 14 13 9999 19 49
2014 GL-10 55 13 12 12 9999 8 90
2014 GL-11 58 10 5 24 9999 3 35
2011 GL 44 18 17 10 9999 10 438
2011 GL-03 21 19 33 11 9999 15 25
2011 GL-04 30 24 28 15 9999 3 25
2011 GL-05 21 26 23 16 9999 13 30
2011 GL-06 48 18 12 14 9999 8 30
2011 GL-07 54 18 14 9 9999 5 40
2011 GL-08 55 20 6 8 9999 11 51
2011 GL-09 52 17 29 1 9999 0 52
2011 GL-10 51 18 18 10 9999 4 83
2011 GL-11 53 9 15 18 9999 6 38
2011 GL-12 43 16 14 0 9999 27 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GL 24 76 2090
2017 GL-02 19 81 42
2017 GL-03 14 86 99
2017 GL-04 27 73 55
2017 GL-05 24 76 259
2017 GL-06 24 76 144
2017 GL-07 35 65 142
2017 GL-08 23 77 169
2017 GL-09 24 76 309
2017 GL-10 23 77 545
2017 GL-11 28 72 186
2017 GL-13 30 70 16
2014 GL 21 79 2428
2014 GL-02 24 76 36
2014 GL-03 21 79 107
2014 GL-04 16 84 99
2014 GL-05 23 77 276
2014 GL-06 31 69 181
2014 GL-07 25 75 164
2014 GL-08 19 81 220
2014 GL-09 23 77 352
2014 GL-10 21 79 564
2014 GL-11 15 85 226

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 GL 53 515
2017 GL-03 70 14
2017 GL-04 52 14
2017 GL-05 57 63
2017 GL-06 52 35
2017 GL-07 47 49
2017 GL-08 64 40
2017 GL-09 53 75
2017 GL-10 50 129
2017 GL-11 43 51
2014 GL 52 521
2014 GL-03 62 23
2014 GL-04 46 17
2014 GL-05 53 64
2014 GL-06 49 55
2014 GL-07 54 42
2014 GL-08 47 45
2014 GL-09 45 80
2014 GL-10 57 120
2014 GL-11 51 34

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 GL 61 515
2017 GL-03 42 14
2017 GL-04 48 14
2017 GL-05 63 63
2017 GL-06 62 35
2017 GL-07 59 49
2017 GL-08 46 40
2017 GL-09 72 75
2017 GL-10 60 129
2017 GL-11 70 51
2014 GL 65 521
2014 GL-03 39 23
2014 GL-04 61 17
2014 GL-05 66 64
2014 GL-06 63 55
2014 GL-07 75 42
2014 GL-08 67 45
2014 GL-09 69 80
2014 GL-10 66 120
2014 GL-11 67 34

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 GL 10 515
2017 GL-09 10 75
2017 GL-10 9 129
2017 GL-11 21 51
2014 GL 9 521
2014 GL-04 0 17
2014 GL-05 10 64
2014 GL-09 13 80
2014 GL-10 8 120
2014 GL-11 15 34

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 GL 1 515
2017 GL-03 0 14
2017 GL-04 0 14
2017 GL-05 0 63
2017 GL-06 0 35
2017 GL-11 0 51
2014 GL 2 521
2014 GL-03 0 23
2014 GL-04 0 17
2014 GL-11 0 34

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 GL 11 515
2017 GL-06 0 35
2017 GL-07 16 49
2017 GL-08 11 40
2017 GL-09 7 75
2017 GL-10 13 129
2017 GL-11 10 51
2014 GL 10 521
2014 GL-06 9 55
2014 GL-07 15 42
2014 GL-08 17 45
2014 GL-09 7 80
2014 GL-10 10 120

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 GL 7 515
2017 GL-03 0 14
2017 GL-05 13 63
2017 GL-08 17 40
2017 GL-10 4 129
2017 GL-11 13 51
2014 GL 9 521
2014 GL-03 0 23
2014 GL-05 14 64
2014 GL-07 17 42
2014 GL-08 17 45
2014 GL-10 6 120

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 GL 5 515
2017 GL-03 0 14
2017 GL-04 0 14
2017 GL-06 0 35
2017 GL-10 8 129
2014 GL 5 521
2014 GL-03 0 23
2014 GL-04 0 17
2014 GL-08 12 45
2014 GL-10 4 120

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 GL 46 515
2017 GL-05 44 63
2017 GL-06 50 35
2017 GL-07 45 49
2017 GL-08 55 40
2017 GL-09 47 75
2017 GL-10 43 129
2017 GL-11 51 51
2014 GL 40 522
2014 GL-03 35 23
2014 GL-04 32 17
2014 GL-05 41 64
2014 GL-06 36 55
2014 GL-07 46 42
2014 GL-08 31 45
2014 GL-09 42 81
2014 GL-10 43 120
2014 GL-11 51 34

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 GL 46 515
2017 GL-03 51 14
2017 GL-04 43 14
2017 GL-05 40 63
2017 GL-06 66 35
2017 GL-07 53 49
2017 GL-08 45 40
2017 GL-09 45 75
2017 GL-10 44 129
2017 GL-11 50 51
2014 GL 45 522
2014 GL-03 26 23
2014 GL-04 40 17
2014 GL-05 45 64
2014 GL-06 39 55
2014 GL-07 60 42
2014 GL-08 47 45
2014 GL-09 35 81
2014 GL-10 47 120
2014 GL-11 60 34

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 GL 44 515
2017 GL-03 50 14
2017 GL-05 41 63
2017 GL-06 56 35
2017 GL-07 42 49
2017 GL-08 48 40
2017 GL-09 35 75
2017 GL-10 44 129
2017 GL-11 53 51
2014 GL 45 522
2014 GL-03 34 23
2014 GL-04 40 17
2014 GL-05 41 64
2014 GL-06 39 55
2014 GL-07 45 42
2014 GL-08 55 45
2014 GL-09 35 81
2014 GL-10 52 120
2014 GL-11 58 34

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 GL 38 515
2017 GL-03 37 14
2017 GL-04 52 14
2017 GL-05 37 63
2017 GL-06 43 35
2017 GL-07 42 49
2017 GL-08 36 40
2017 GL-09 42 75
2017 GL-10 38 129
2017 GL-11 27 51
2014 GL 36 522
2014 GL-03 33 23
2014 GL-04 38 17
2014 GL-05 40 64
2014 GL-06 32 55
2014 GL-07 44 42
2014 GL-08 38 45
2014 GL-09 33 81
2014 GL-10 31 120
2014 GL-11 36 34

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 GL 33 515
2017 GL-04 34 14
2017 GL-05 22 63
2017 GL-06 41 35
2017 GL-07 32 49
2017 GL-08 38 40
2017 GL-09 31 75
2017 GL-10 31 129
2017 GL-11 43 51
2014 GL 28 522
2014 GL-03 22 23
2014 GL-05 31 64
2014 GL-06 23 55
2014 GL-07 37 42
2014 GL-08 33 45
2014 GL-09 19 81
2014 GL-10 35 120
2014 GL-11 34 34

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 GL 58 515
2017 GL-03 71 14
2017 GL-04 34 14
2017 GL-05 53 63
2017 GL-06 61 35
2017 GL-07 72 49
2017 GL-08 59 40
2017 GL-09 56 75
2017 GL-10 55 129
2017 GL-11 58 51
2014 GL 58 522
2014 GL-03 48 23
2014 GL-04 58 17
2014 GL-05 64 64
2014 GL-06 50 55
2014 GL-07 59 42
2014 GL-08 65 45
2014 GL-09 52 81
2014 GL-10 60 120
2014 GL-11 49 34

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 GL 41 515
2017 GL-03 44 14
2017 GL-04 39 14
2017 GL-05 28 63
2017 GL-06 59 35
2017 GL-07 57 49
2017 GL-08 37 40
2017 GL-09 31 75
2017 GL-10 41 129
2017 GL-11 37 51
2014 GL 34 522
2014 GL-03 29 23
2014 GL-04 34 17
2014 GL-05 35 64
2014 GL-06 28 55
2014 GL-07 34 42
2014 GL-08 25 45
2014 GL-09 37 81
2014 GL-10 34 120
2014 GL-11 43 34

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 GL 2 515
2017 GL-03 0 14
2017 GL-04 0 14
2017 GL-07 0 49
2014 GL 3 522
2014 GL-03 0 23
2014 GL-04 0 17

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 GL 7 515
2017 GL-03 0 14
2017 GL-05 8 63
2017 GL-09 9 75
2017 GL-10 6 129
2017 GL-11 10 51
2014 GL 6 522
2014 GL-04 0 17
2014 GL-05 13 64
2014 GL-07 0 42
2014 GL-09 6 81
2014 GL-10 5 120

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 GL 19 515
2017 GL-04 0 14
2017 GL-05 18 63
2017 GL-06 27 35
2017 GL-07 23 49
2017 GL-08 19 40
2017 GL-09 20 75
2017 GL-10 17 129
2017 GL-11 14 51
2014 GL 19 522
2014 GL-03 21 23
2014 GL-04 32 17
2014 GL-05 19 64
2014 GL-06 17 55
2014 GL-07 14 42
2014 GL-08 18 45
2014 GL-09 24 81
2014 GL-10 18 120

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 GL 47 515
2017 GL-04 36 14
2017 GL-05 53 63
2017 GL-06 42 35
2017 GL-07 38 49
2017 GL-08 39 40
2017 GL-09 48 75
2017 GL-10 52 129
2017 GL-11 53 51
2014 GL 47 522
2014 GL-03 35 23
2014 GL-04 32 17
2014 GL-05 52 64
2014 GL-06 45 55
2014 GL-07 68 42
2014 GL-08 42 45
2014 GL-09 44 81
2014 GL-10 45 120
2014 GL-11 49 34

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 GL 38 515
2017 GL-05 31 63
2017 GL-06 54 35
2017 GL-07 43 49
2017 GL-08 44 40
2017 GL-09 37 75
2017 GL-10 36 129
2017 GL-11 51 51
2014 GL 34 522
2014 GL-03 21 23
2014 GL-04 53 17
2014 GL-05 35 64
2014 GL-06 32 55
2014 GL-07 47 42
2014 GL-08 33 45
2014 GL-09 40 81
2014 GL-10 27 120
2014 GL-11 27 34

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 GL 14 515
2017 GL-05 15 63
2017 GL-07 16 49
2017 GL-09 15 75
2017 GL-10 16 129
2017 GL-11 10 51
2014 GL 15 522
2014 GL-05 15 64
2014 GL-06 18 55
2014 GL-07 13 42
2014 GL-08 14 45
2014 GL-09 12 81
2014 GL-10 19 120
2014 GL-11 15 34

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 GL 53 513
2017 GL-03 46 14
2017 GL-04 52 14
2017 GL-05 57 63
2017 GL-06 56 35
2017 GL-07 58 49
2017 GL-08 56 39
2017 GL-09 48 75
2017 GL-10 52 128
2017 GL-11 50 51
2014 GL 51 523
2014 GL-03 43 23
2014 GL-04 29 17
2014 GL-05 58 64
2014 GL-06 58 55
2014 GL-07 42 42
2014 GL-08 44 45
2014 GL-09 49 81
2014 GL-10 55 120
2014 GL-11 52 34

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 GL 27 513
2017 GL-05 27 63
2017 GL-06 32 35
2017 GL-07 32 49
2017 GL-08 14 39
2017 GL-09 24 75
2017 GL-10 26 128
2017 GL-11 29 51
2014 GL 25 523
2014 GL-05 28 64
2014 GL-06 24 55
2014 GL-07 18 42
2014 GL-08 24 45
2014 GL-09 20 81
2014 GL-10 33 120
2014 GL-11 36 34

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 GL 10 513
2017 GL-04 0 14
2017 GL-05 12 63
2017 GL-06 20 35
2017 GL-08 13 39
2017 GL-09 11 75
2017 GL-10 6 128
2014 GL 11 523
2014 GL-04 0 17
2014 GL-05 22 64
2014 GL-07 13 42
2014 GL-09 6 81
2014 GL-10 12 120
2014 GL-11 20 34

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 GL 28 513
2017 GL-05 29 63
2017 GL-06 26 35
2017 GL-07 35 49
2017 GL-08 34 39
2017 GL-09 29 75
2017 GL-10 23 128
2017 GL-11 28 51
2014 GL 25 523
2014 GL-05 41 64
2014 GL-06 20 55
2014 GL-07 29 42
2014 GL-08 31 45
2014 GL-09 21 81
2014 GL-10 23 120
2014 GL-11 28 34

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 GL 8 513
2017 GL-04 0 14
2017 GL-07 11 49
2017 GL-09 9 75
2017 GL-10 9 128
2014 GL 10 523
2014 GL-03 0 23
2014 GL-05 11 64
2014 GL-07 19 42
2014 GL-08 13 45
2014 GL-09 7 81
2014 GL-10 14 120

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 GL 11 513
2017 GL-05 11 63
2017 GL-07 13 49
2017 GL-08 18 39
2017 GL-09 14 75
2017 GL-10 10 128
2014 GL 8 523
2014 GL-04 0 17
2014 GL-05 12 64
2014 GL-07 12 42
2014 GL-09 9 81
2014 GL-10 9 120

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 GL 12 513
2017 GL-05 16 63
2017 GL-06 0 35
2017 GL-07 21 49
2017 GL-09 15 75
2017 GL-10 8 128
2017 GL-11 10 51
2014 GL 21 523
2014 GL-03 31 23
2014 GL-05 23 64
2014 GL-06 26 55
2014 GL-07 17 42
2014 GL-08 18 45
2014 GL-09 16 81
2014 GL-10 18 120
2014 GL-11 30 34

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 GL 14 513
2017 GL-04 0 14
2017 GL-05 16 63
2017 GL-06 14 35
2017 GL-07 12 49
2017 GL-09 18 75
2017 GL-10 13 128
2017 GL-11 18 51
2014 GL 10 523
2014 GL-05 14 64
2014 GL-06 12 55
2014 GL-07 18 42
2014 GL-08 12 45
2014 GL-09 6 81
2014 GL-10 10 120

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 GL 23 513
2017 GL-03 41 14
2017 GL-05 15 63
2017 GL-06 32 35
2017 GL-07 16 49
2017 GL-08 24 39
2017 GL-09 26 75
2017 GL-10 29 128
2017 GL-11 15 51
2014 GL 24 523
2014 GL-05 14 64
2014 GL-06 21 55
2014 GL-07 28 42
2014 GL-08 32 45
2014 GL-09 30 81
2014 GL-10 21 120
2014 GL-11 22 34

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 GL 12 452
2017 GL-05 16 56
2017 GL-07 22 42
2017 GL-09 12 62
2017 GL-10 9 114
2017 GL-11 10 50
2014 GL 15 473
2014 GL-03 29 21
2014 GL-05 12 56
2014 GL-06 15 51
2014 GL-08 12 40
2014 GL-09 9 73
2014 GL-10 16 108
2014 GL-11 22 31

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 GL 13 452
2017 GL-05 16 56
2017 GL-06 21 31
2017 GL-08 20 33
2017 GL-09 10 62
2017 GL-10 13 114
2014 GL 14 473
2014 GL-03 39 21
2014 GL-05 15 56
2014 GL-08 18 40
2014 GL-09 15 73
2014 GL-10 12 108

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 GL 11 452
2017 GL-07 25 42
2017 GL-09 13 62
2017 GL-10 10 114
2014 GL 11 473
2014 GL-03 24 21
2014 GL-07 14 36
2014 GL-08 15 40
2014 GL-09 9 73
2014 GL-10 10 108

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 GL 9 452
2017 GL-05 17 56
2017 GL-07 17 42
2017 GL-11 13 50
2014 GL 8 473
2014 GL-04 0 17
2014 GL-05 9 56
2014 GL-06 14 51
2014 GL-09 8 73
2014 GL-10 8 108

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 GL 11 452
2017 GL-05 11 56
2017 GL-07 11 42
2017 GL-09 10 62
2017 GL-10 11 114
2017 GL-11 10 50
2014 GL 12 473
2014 GL-05 23 56
2014 GL-06 19 51
2014 GL-09 8 73
2014 GL-10 8 108

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 GL 11 452
2017 GL-04 0 13
2017 GL-05 13 56
2017 GL-09 18 62
2017 GL-10 9 114
2017 GL-11 13 50
2014 GL 9 473
2014 GL-05 9 56
2014 GL-08 14 40
2014 GL-10 16 108

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 GL 5 452
2017 GL-03 0 13
2014 GL 4 473
2014 GL-03 0 21
2014 GL-10 4 108

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 GL 9 452
2017 GL-03 0 13
2017 GL-04 0 13
2017 GL-05 16 56
2017 GL-07 13 42
2017 GL-09 8 62
2017 GL-10 8 114
2017 GL-11 12 50
2014 GL 9 473
2014 GL-06 11 51
2014 GL-08 18 40
2014 GL-10 9 108

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 GL 11 452
2017 GL-03 0 13
2017 GL-05 12 56
2017 GL-06 21 31
2017 GL-10 12 114
2017 GL-11 10 50
2014 GL 9 473
2014 GL-05 11 56
2014 GL-06 12 51
2014 GL-07 18 36
2014 GL-10 9 108

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 GL 24 452
2017 GL-05 31 56
2017 GL-06 28 31
2017 GL-07 21 42
2017 GL-08 15 33
2017 GL-09 21 62
2017 GL-10 25 114
2017 GL-11 30 50
2014 GL 22 473
2014 GL-05 31 56
2014 GL-06 24 51
2014 GL-07 26 36
2014 GL-08 19 40
2014 GL-09 19 73
2014 GL-10 23 108
2014 GL-11 29 31

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 GL 10 452
2017 GL-03 0 13
2017 GL-04 0 13
2017 GL-06 15 31
2017 GL-08 27 33
2017 GL-09 13 62
2017 GL-10 9 114
2014 GL 10 473
2014 GL-03 0 21
2014 GL-05 9 56
2014 GL-08 20 40
2014 GL-09 9 73
2014 GL-10 10 108

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 GL 36 452
2017 GL-05 36 56
2017 GL-06 48 31
2017 GL-07 33 42
2017 GL-08 34 33
2017 GL-09 33 62
2017 GL-10 33 114
2017 GL-11 49 50
2014 GL 36 473
2014 GL-04 45 17
2014 GL-05 52 56
2014 GL-06 30 51
2014 GL-07 43 36
2014 GL-08 37 40
2014 GL-09 28 73
2014 GL-10 42 108
2014 GL-11 31 31

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 GL 2 452
2017 GL-03 0 13
2017 GL-04 0 13
2017 GL-07 0 42
2017 GL-11 0 50
2014 GL 4 473
2014 GL-03 0 21
2014 GL-04 0 17
2014 GL-06 0 51
2014 GL-11 0 31

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 GL 55 452
2017 GL-03 55 13
2017 GL-04 52 13
2017 GL-05 43 56
2017 GL-06 60 31
2017 GL-07 46 42
2017 GL-08 51 33
2017 GL-09 56 62
2017 GL-10 63 114
2017 GL-11 51 50
2014 GL 58 473
2014 GL-03 42 21
2014 GL-04 56 17
2014 GL-05 56 56
2014 GL-06 58 51
2014 GL-07 75 36
2014 GL-08 50 40
2014 GL-09 59 73
2014 GL-10 61 108
2014 GL-11 58 31

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 GL 3 452
2017 GL-03 0 13
2017 GL-04 0 13
2017 GL-06 0 31
2017 GL-10 6 114

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 GL 15 452
2017 GL-03 0 13
2017 GL-05 15 56
2017 GL-06 20 31
2017 GL-09 16 62
2017 GL-10 15 114
2017 GL-11 13 50
2014 GL 11 473
2014 GL-05 16 56
2014 GL-08 17 40
2014 GL-09 10 73
2014 GL-10 13 108

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GL 98 2 513
2017 GL-03 100 0 14
2017 GL-04 93 7 13
2017 GL-05 99 1 62
2017 GL-06 97 3 35
2017 GL-07 100 0 49
2017 GL-08 100 0 40
2017 GL-09 98 2 75
2017 GL-10 98 2 129
2017 GL-11 98 2 51

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 17 27 21 11 12 11 2 50 26 2097
2017 GL-02 22 25 19 10 12 12 0 54 25 42
2017 GL-03 29 20 21 8 8 12 2 57 19 99
2017 GL-04 22 42 13 3 8 10 2 73 13 55
2017 GL-05 13 23 25 10 9 15 4 45 24 259
2017 GL-06 20 29 14 10 15 10 2 57 28 145
2017 GL-07 12 28 24 12 15 8 1 43 30 142
2017 GL-08 18 25 17 12 8 14 5 54 25 170
2017 GL-09 15 29 23 8 14 10 1 50 24 309
2017 GL-10 15 28 22 12 12 9 3 48 27 549
2017 GL-11 16 24 25 13 16 6 1 43 31 186
2017 GL-12 37 16 11 21 5 11 0 59 29 20
2017 GL-13 39 24 18 18 0 0 0 63 18 16
2014 GL 16 26 23 9 10 13 3 50 23 2431
2014 GL-02 13 28 21 6 10 15 6 52 21 36
2014 GL-03 16 33 20 6 8 14 3 59 16 107
2014 GL-04 23 18 26 4 7 15 7 53 15 100
2014 GL-05 16 18 22 9 13 17 5 43 28 276
2014 GL-06 15 26 26 10 13 6 4 46 25 182
2014 GL-07 15 26 22 11 12 10 3 48 27 164
2014 GL-08 15 28 24 9 7 15 2 51 20 219
2014 GL-09 15 26 22 10 10 14 3 49 25 352
2014 GL-10 14 30 22 10 10 11 3 51 23 563
2014 GL-11 16 25 27 9 8 12 3 49 19 227
2014 GL-12 34 24 22 12 5 3 0 60 17 24
2014 GL-13 17 52 16 9 0 0 5 74 10 24

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 26 33 18 9 9 4 1 62 19 2090
2017 GL-02 31 37 15 7 10 0 0 68 17 42
2017 GL-03 40 21 20 10 6 4 0 63 17 99
2017 GL-04 35 31 19 4 6 5 0 70 10 55
2017 GL-05 23 38 19 8 7 5 0 65 15 259
2017 GL-06 29 31 15 9 12 5 0 63 22 144
2017 GL-07 19 36 19 8 13 5 0 58 22 142
2017 GL-08 27 31 20 8 6 7 2 63 15 170
2017 GL-09 22 36 21 8 9 3 1 60 18 308
2017 GL-10 24 36 17 12 8 3 1 62 20 545
2017 GL-11 25 29 22 10 12 2 0 54 23 185
2017 GL-12 35 44 11 10 0 0 0 79 10 20
2017 GL-13 45 30 24 0 0 0 0 76 0 16
2014 GL 23 34 20 8 7 6 1 62 17 2430
2014 GL-02 25 36 20 2 10 6 0 65 13 36
2014 GL-03 32 33 13 10 4 7 1 71 15 107
2014 GL-04 27 34 19 3 8 9 2 67 12 100
2014 GL-05 24 30 19 10 7 8 1 60 19 279
2014 GL-06 21 33 21 11 10 3 1 56 22 181
2014 GL-07 23 31 19 7 11 6 1 59 20 163
2014 GL-08 24 34 20 8 6 7 1 63 15 219
2014 GL-09 23 33 24 7 8 6 0 59 15 351
2014 GL-10 21 38 18 9 8 6 0 62 18 562
2014 GL-11 23 34 23 10 5 5 0 60 16 227
2014 GL-12 43 17 23 4 9 4 0 62 14 24
2014 GL-13 36 52 8 4 0 0 0 88 4 24
2011 GL 29 37 17 8 6 3 0 69 14 2903
2011 GL-01 31 27 17 16 5 1 3 60 22 67
2011 GL-02 27 43 11 11 8 0 0 70 19 47
2011 GL-03 28 41 16 8 4 2 1 71 12 151
2011 GL-04 42 32 12 6 4 4 0 76 11 146
2011 GL-05 27 39 14 10 7 3 0 68 17 298
2011 GL-06 27 38 18 8 5 3 0 67 14 202
2011 GL-07 30 36 16 6 11 2 0 67 17 250
2011 GL-08 34 36 12 9 4 5 0 73 14 306
2011 GL-09 29 36 21 7 6 1 0 66 13 347
2011 GL-10 27 39 18 8 5 2 0 67 14 621
2011 GL-11 23 44 18 6 5 3 0 70 12 251
2011 GL-12 20 48 18 14 0 0 0 67 14 45
2011 GL-13 33 55 8 3 0 0 0 89 3 26
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 22 53 13 6 2 2 0 77 9 2092
2017 GL-02 22 57 7 7 2 2 2 83 10 42
2017 GL-03 18 46 16 11 4 4 1 67 16 98
2017 GL-04 21 63 11 2 2 2 0 86 3 55
2017 GL-05 17 49 17 8 4 5 0 70 12 259
2017 GL-06 29 43 17 6 3 2 0 73 9 145
2017 GL-07 22 52 11 10 1 3 0 76 12 142
2017 GL-08 16 58 15 5 4 2 1 76 9 168
2017 GL-09 23 55 13 7 1 0 0 79 8 309
2017 GL-10 24 56 11 5 2 1 0 81 7 548
2017 GL-11 27 53 13 4 2 1 1 81 5 186
2017 GL-12 51 40 0 4 5 0 0 91 9 20
2017 GL-13 45 37 12 0 0 0 6 87 0 16
2014 GL 22 54 14 5 2 2 1 78 8 2435
2014 GL-02 21 55 10 8 3 0 3 78 11 36
2014 GL-03 29 48 13 5 3 1 1 79 8 107
2014 GL-04 18 48 18 7 5 3 2 69 13 100
2014 GL-05 16 55 15 6 4 2 1 73 11 279
2014 GL-06 25 46 14 8 1 6 0 75 9 182
2014 GL-07 23 51 13 9 2 1 0 75 12 164
2014 GL-08 21 54 16 3 2 3 0 78 5 220
2014 GL-09 19 59 13 5 1 2 0 80 6 352
2014 GL-10 25 56 12 5 2 1 0 81 7 564
2014 GL-11 27 58 10 3 1 0 0 85 5 227
2014 GL-12 57 39 0 0 0 0 4 100 0 24
2014 GL-13 24 63 5 0 0 4 4 94 0 24
2011 GL 24 56 11 5 2 2 1 82 7 2912
2011 GL-01 18 51 14 2 3 8 5 79 5 67
2011 GL-02 13 56 18 6 4 0 4 71 10 47
2011 GL-03 19 53 12 8 2 3 1 76 11 151
2011 GL-04 27 57 7 3 1 6 0 89 4 146
2011 GL-05 21 53 14 8 2 2 0 75 10 300
2011 GL-06 26 50 13 7 1 2 0 79 8 204
2011 GL-07 24 58 11 4 2 1 1 83 6 250
2011 GL-08 26 53 12 5 2 2 1 81 7 308
2011 GL-09 21 60 10 5 2 1 0 83 7 348
2011 GL-10 23 60 10 4 1 1 0 84 6 623
2011 GL-11 31 56 7 3 2 0 1 89 5 252
2011 GL-12 46 48 3 0 3 0 0 94 3 45
2011 GL-13 52 48 0 0 0 0 0 100 0 26
2008 GL 24 53 13 5 1 2 2 80 7 1595
2008 GL-01 17 27 12 3 3 7 31 69 11 29
2008 GL-02 35 50 15 0 0 0 0 85 0 11
2008 GL-03 11 43 18 17 4 4 4 58 23 53
2008 GL-04 16 58 18 7 0 1 0 74 7 65
2008 GL-05 18 51 16 3 6 3 3 73 10 102
2008 GL-06 27 50 15 5 0 2 1 79 5 117
2008 GL-07 22 53 12 7 1 3 2 79 9 151
2008 GL-08 26 50 17 5 0 2 0 77 6 178
2008 GL-09 23 54 12 7 2 1 1 79 8 242
2008 GL-10 25 55 13 4 1 1 0 81 6 322
2008 GL-11 29 59 8 2 0 1 0 89 2 143
2008 GL-12 49 49 0 3 0 0 0 97 3 33
2008 GL-13 36 44 3 0 0 0 16 96 0 25

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 10 31 24 15 10 9 2 46 27 2090
2017 GL-02 15 28 26 10 9 10 2 49 22 42
2017 GL-03 13 23 23 17 8 12 4 43 30 99
2017 GL-04 15 33 14 10 12 11 5 57 26 55
2017 GL-05 7 31 22 12 7 20 0 48 24 258
2017 GL-06 9 27 30 16 9 9 0 40 27 144
2017 GL-07 6 26 28 11 20 8 1 35 33 140
2017 GL-08 9 32 24 14 10 8 4 46 26 169
2017 GL-09 11 36 23 14 8 7 0 51 24 308
2017 GL-10 10 32 25 15 9 7 2 46 26 548
2017 GL-11 9 29 24 19 12 5 2 41 33 186
2017 GL-12 14 36 25 11 14 0 0 51 25 20
2017 GL-13 21 37 24 12 6 0 0 57 18 16
2014 GL 9 32 25 14 9 9 2 46 26 2434
2014 GL-02 14 32 14 14 9 10 6 56 28 35
2014 GL-03 19 26 24 11 8 8 4 51 22 106
2014 GL-04 8 26 28 10 8 15 4 43 22 100
2014 GL-05 6 33 23 13 8 14 3 46 25 279
2014 GL-06 10 32 21 17 8 9 3 48 28 182
2014 GL-07 13 28 24 18 10 6 1 44 30 164
2014 GL-08 11 30 28 15 5 9 1 46 22 220
2014 GL-09 9 36 24 13 10 7 1 49 26 352
2014 GL-10 7 32 25 15 13 7 2 43 30 564
2014 GL-11 6 34 31 14 6 8 0 44 22 227
2014 GL-12 13 50 17 12 4 0 4 66 17 24
2014 GL-13 17 45 21 13 0 4 0 64 14 24
2011 GL 11 34 24 13 9 8 2 50 24 2909
2011 GL-01 16 18 26 16 3 15 7 43 24 67
2011 GL-02 11 23 38 8 14 4 2 35 24 47
2011 GL-03 9 34 21 13 9 11 2 51 25 150
2011 GL-04 16 26 22 10 8 13 5 51 22 146
2011 GL-05 11 32 20 16 9 10 2 48 29 300
2011 GL-06 13 34 23 14 9 6 1 50 25 205
2011 GL-07 12 35 25 13 8 5 2 51 23 250
2011 GL-08 14 31 22 16 7 8 2 50 26 307
2011 GL-09 9 39 25 11 9 7 0 52 22 348
2011 GL-10 10 36 24 13 9 6 1 49 24 622
2011 GL-11 8 38 23 16 9 4 1 48 27 252
2011 GL-12 18 31 33 13 3 3 0 50 16 45
2011 GL-13 8 61 10 13 0 8 0 75 14 26

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 30 38 14 7 5 5 1 72 13 2092
2017 GL-02 39 37 12 3 2 5 2 82 5 42
2017 GL-03 35 38 13 2 5 6 1 78 7 98
2017 GL-04 39 42 9 2 7 0 0 82 9 55
2017 GL-05 30 34 13 8 5 10 0 71 14 259
2017 GL-06 31 33 20 8 6 2 0 65 14 144
2017 GL-07 25 41 12 9 8 5 0 69 18 142
2017 GL-08 26 38 15 9 3 8 1 70 13 169
2017 GL-09 30 40 15 7 6 3 0 72 13 308
2017 GL-10 27 42 13 8 5 4 0 73 14 549
2017 GL-11 30 38 15 10 5 1 1 70 15 185
2017 GL-12 61 18 11 5 0 0 5 83 6 20
2017 GL-13 49 45 0 0 0 0 6 100 0 16
2014 GL 29 40 15 7 4 5 1 73 11 2435
2014 GL-02 48 35 5 6 0 3 3 88 7 36
2014 GL-03 37 36 11 10 2 3 0 76 12 106
2014 GL-04 32 39 15 3 3 8 0 77 7 100
2014 GL-05 29 36 15 6 4 9 1 73 11 279
2014 GL-06 29 38 15 6 5 7 1 72 12 182
2014 GL-07 20 39 14 12 8 6 0 63 22 164
2014 GL-08 28 41 17 8 2 2 1 72 10 220
2014 GL-09 30 42 15 6 4 3 0 74 11 352
2014 GL-10 27 44 13 8 3 4 0 75 11 564
2014 GL-11 29 42 16 5 5 2 0 74 10 227
2014 GL-12 44 39 4 5 4 0 4 86 9 24
2014 GL-13 34 45 12 5 0 0 4 82 6 24
2011 GL 30 40 14 7 4 4 1 74 12 2910
2011 GL-01 31 33 12 4 2 13 6 78 8 67
2011 GL-02 18 40 23 9 2 6 2 63 12 47
2011 GL-03 31 36 11 10 5 6 1 72 15 150
2011 GL-04 36 33 12 5 6 7 1 75 12 146
2011 GL-05 28 38 15 9 4 5 0 70 13 300
2011 GL-06 27 37 15 9 8 3 1 67 17 204
2011 GL-07 31 39 11 6 6 6 0 75 13 250
2011 GL-08 33 41 12 6 4 2 2 78 10 308
2011 GL-09 27 45 14 6 4 3 0 75 10 348
2011 GL-10 28 44 14 6 5 2 0 74 11 622
2011 GL-11 36 37 14 6 3 3 1 76 9 252
2011 GL-12 37 39 20 3 1 0 0 76 4 45
2011 GL-13 47 49 3 0 0 0 0 97 0 26
2008 GL 27 43 15 6 3 4 1 74 10 1592
2008 GL-01 17 14 13 7 0 28 21 61 14 28
2008 GL-02 12 49 33 6 0 0 0 61 6 11
2008 GL-03 18 48 16 4 5 9 0 73 10 53
2008 GL-04 25 46 12 5 8 5 0 75 13 66
2008 GL-05 25 39 17 3 4 8 3 73 8 101
2008 GL-06 25 43 16 11 1 4 0 71 12 117
2008 GL-07 30 43 12 9 2 3 1 76 11 151
2008 GL-08 28 41 17 6 1 7 0 74 8 177
2008 GL-09 27 44 15 7 2 4 1 76 9 242
2008 GL-10 26 45 15 7 4 2 0 73 11 322
2008 GL-11 32 46 13 4 1 3 0 81 5 143
2008 GL-12 33 35 15 5 7 5 0 72 12 33
2008 GL-13 28 40 12 7 0 0 14 79 8 24

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 20 38 17 10 7 7 1 63 19 2087
2017 GL-02 20 40 17 5 9 7 2 66 16 42
2017 GL-03 29 30 15 8 5 12 1 68 15 99
2017 GL-04 29 38 14 6 9 4 0 70 15 55
2017 GL-05 19 36 16 9 7 12 0 63 19 258
2017 GL-06 23 31 25 8 7 6 1 57 16 145
2017 GL-07 18 39 15 12 11 6 0 60 25 141
2017 GL-08 19 38 16 9 5 10 2 65 16 169
2017 GL-09 17 45 18 9 6 4 0 66 16 307
2017 GL-10 19 38 19 12 7 5 0 60 20 545
2017 GL-11 19 42 14 14 6 3 1 64 22 185
2017 GL-12 37 28 16 4 5 5 5 72 10 20
2017 GL-13 63 30 0 0 0 0 6 100 0 16
2014 GL 20 38 19 11 6 6 1 61 18 2429
2014 GL-02 22 46 15 0 8 6 3 75 9 36
2014 GL-03 28 29 18 11 5 8 0 62 18 106
2014 GL-04 22 36 21 5 4 11 1 66 10 99
2014 GL-05 18 36 18 11 7 10 1 60 20 278
2014 GL-06 18 39 16 10 6 9 1 64 18 182
2014 GL-07 18 34 18 17 6 6 0 56 25 163
2014 GL-08 22 38 20 10 4 4 1 63 15 219
2014 GL-09 18 38 20 12 7 5 0 59 19 352
2014 GL-10 18 38 19 13 7 5 0 59 21 564
2014 GL-11 16 44 21 10 5 2 1 62 16 226
2014 GL-12 29 39 9 15 4 0 4 70 21 24
2014 GL-13 33 48 9 5 0 0 4 85 6 24
2011 GL 22 38 17 10 7 6 1 63 18 2909
2011 GL-01 20 34 15 7 1 16 7 70 10 67
2011 GL-02 19 28 20 14 13 2 4 50 29 47
2011 GL-03 21 36 16 11 5 9 1 64 18 150
2011 GL-04 27 34 16 7 5 9 1 68 14 146
2011 GL-05 18 38 17 11 9 6 0 60 21 299
2011 GL-06 20 35 19 9 11 6 0 58 22 204
2011 GL-07 25 36 16 13 6 4 0 64 20 250
2011 GL-08 26 39 16 9 7 4 1 68 16 308
2011 GL-09 20 38 19 12 6 5 0 61 19 348
2011 GL-10 19 41 18 11 8 4 0 62 19 622
2011 GL-11 18 42 18 7 8 5 2 65 16 252
2011 GL-12 32 33 18 7 7 3 0 67 15 45
2011 GL-13 55 42 3 0 0 0 0 97 0 26
2008 GL 24 41 13 12 6 4 1 68 19 1589
2008 GL-01 21 14 24 16 4 7 14 44 25 28
2008 GL-02 40 12 28 0 12 7 0 56 13 10
2008 GL-03 16 44 20 0 5 11 4 71 6 52
2008 GL-04 25 35 8 18 8 7 0 64 27 66
2008 GL-05 18 33 15 15 9 8 3 57 26 101
2008 GL-06 16 45 11 15 7 5 0 65 23 117
2008 GL-07 27 40 11 13 4 4 0 70 18 151
2008 GL-08 22 43 15 13 5 2 1 67 18 178
2008 GL-09 23 44 12 9 5 6 0 71 16 240
2008 GL-10 25 40 13 12 8 2 0 66 20 322
2008 GL-11 26 48 15 6 2 2 0 75 9 143
2008 GL-12 33 35 13 9 10 0 0 68 19 33
2008 GL-13 36 51 6 3 0 0 3 90 3 25
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GL 11 89 2079
2017 GL-02 15 85 41
2017 GL-03 9 91 99
2017 GL-05 12 88 256
2017 GL-06 8 92 143
2017 GL-07 12 88 140
2017 GL-08 10 90 169
2017 GL-09 10 90 306
2017 GL-10 11 89 548
2017 GL-11 12 88 186
2017 GL-12 0 100 20
2017 GL-13 0 100 16
2014 GL 9 91 2426
2014 GL-02 12 88 36
2014 GL-03 8 92 106
2014 GL-04 5 95 100
2014 GL-05 13 87 276
2014 GL-06 11 89 181
2014 GL-07 12 88 164
2014 GL-08 9 91 220
2014 GL-09 8 92 352
2014 GL-10 7 93 563
2014 GL-11 9 91 226
2014 GL-12 0 100 24
2014 GL-13 0 100 24

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 GL 42 214
2017 GL-05 43 32
2017 GL-06 42 12
2017 GL-08 59 16
2017 GL-09 45 30
2017 GL-10 31 57
2017 GL-11 41 22
2014 GL 39 211
2014 GL-05 38 36
2014 GL-06 32 19
2014 GL-07 31 20
2014 GL-08 50 19
2014 GL-09 45 27
2014 GL-10 41 40
2014 GL-11 24 19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 GL 77 214
2017 GL-05 82 32
2017 GL-06 100 12
2017 GL-07 88 14
2017 GL-08 57 16
2017 GL-09 67 30
2017 GL-10 85 57
2017 GL-11 75 22
2014 GL 78 211
2014 GL-05 82 36
2014 GL-06 63 19
2014 GL-07 87 20
2014 GL-08 83 19
2014 GL-09 67 27
2014 GL-10 82 40
2014 GL-11 84 19

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 GL 7 214
2017 GL-07 0 14
2014 GL 4 211
2014 GL-06 0 19
2014 GL-07 0 20
2014 GL-08 0 19

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 GL 2 214
2017 GL-05 0 32
2017 GL-06 0 12
2017 GL-08 0 16
2017 GL-09 0 30
2017 GL-11 0 22
2014 GL 2 211
2014 GL-07 0 20
2014 GL-10 0 40
2014 GL-11 0 19

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 GL 6 214
2017 GL-06 0 12
2017 GL-07 0 14
2017 GL-09 0 30
2014 GL 10 211
2014 GL-10 15 40
2014 GL-11 0 19

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 GL 7 214
2017 GL-05 16 32
2017 GL-06 0 12
2017 GL-07 0 14
2014 GL 7 211
2014 GL-06 0 19
2014 GL-08 0 19

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 GL 8 214
2017 GL-05 15 32
2017 GL-06 0 12
2017 GL-07 0 14
2014 GL 9 211
2014 GL-07 0 20
2014 GL-10 13 40

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 GL 14 210
2017 GL-05 16 32
2017 GL-10 13 55
2014 GL 11 212
2014 GL-08 29 19
2014 GL-11 0 19

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 GL 15 210
2017 GL-08 34 15
2017 GL-10 14 55
2014 GL 8 212

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 GL 9 210
2014 GL 6 212
2014 GL-10 0 41
2014 GL-11 0 19

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 GL 4 210
2017 GL-06 0 12
2017 GL-08 0 15
2014 GL-07 0 20
2014 GL-08 0 19
2014 GL-10 0 41
2014 GL-11 0 19

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 GL 16 210
2017 GL-05 17 32
2017 GL-10 19 55
2017 GL-11 26 22
2014 GL 19 212
2014 GL-05 24 36
2014 GL-09 18 27
2014 GL-10 17 41
2014 GL-11 26 19

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 GL 25 210
2017 GL-05 25 32
2017 GL-06 50 12
2017 GL-09 26 29
2017 GL-10 15 55
2017 GL-11 22 22
2014 GL 15 212
2014 GL-05 26 36
2014 GL-06 29 19

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 GL 3 210
2017 GL-06 0 12
2017 GL-07 0 15
2017 GL-08 0 15
2014 GL-06 0 19
2014 GL-07 0 20
2014 GL-08 0 19
2014 GL-09 0 27
2014 GL-10 0 41
2014 GL-11 0 19

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 GL-05 0 32
2017 GL-06 0 12
2017 GL-08 0 15
2017 GL-09 0 29
2017 GL-11 0 22

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 GL 6 210
2017 GL-06 0 12
2017 GL-08 0 15
2017 GL-11 0 22
2014 GL 5 212
2014 GL-07 0 20
2014 GL-08 0 19
2014 GL-11 0 19

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 GL 13 210
2017 GL-10 11 55
2014 GL 9 212
2014 GL-10 13 41

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 GL-05 0 32
2017 GL-06 0 12
2017 GL-07 0 15
2017 GL-08 0 15
2017 GL-11 0 22

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 GL 13 210
2017 GL-09 14 29
2017 GL-10 14 55
2014 GL 17 212
2014 GL-05 20 36
2014 GL-06 25 19
2014 GL-08 0 19
2014 GL-10 19 41

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 GL 3 210
2017 GL-06 0 12
2017 GL-07 0 15
2017 GL-11 0 22
2014 GL 4 212
2014 GL-05 0 36
2014 GL-06 0 19

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 GL 42 210
2017 GL-05 57 32
2017 GL-06 36 12
2017 GL-07 45 15
2017 GL-08 55 15
2017 GL-09 40 29
2017 GL-10 38 55
2017 GL-11 37 22
2014 GL 45 212
2014 GL-05 38 36
2014 GL-07 50 20
2014 GL-08 54 19
2014 GL-09 39 27
2014 GL-10 60 41
2014 GL-11 41 19

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 GL 32 214
2017 GL-05 22 31
2017 GL-07 47 15
2017 GL-08 34 17
2017 GL-09 31 30
2017 GL-10 37 57
2017 GL-11 27 22
2014 GL 30 213
2014 GL-05 22 35
2014 GL-06 45 19
2014 GL-08 36 21
2014 GL-09 26 27
2014 GL-10 34 41
2014 GL-11 35 19

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 GL 20 214
2017 GL-07 30 15
2017 GL-09 16 30
2017 GL-10 23 57
2014 GL 14 213
2014 GL-05 16 35
2014 GL-09 19 27
2014 GL-10 22 41

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 GL 10 214
2017 GL-10 11 57
2014 GL 10 213
2014 GL-10 15 41

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 GL 26 214
2017 GL-05 22 31
2017 GL-07 33 15
2017 GL-09 24 30
2017 GL-10 25 57
2017 GL-11 29 22
2014 GL 23 213
2014 GL-05 21 35
2014 GL-08 25 21
2014 GL-09 30 27
2014 GL-10 25 41

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 GL 8 214
2017 GL-06 0 12
2017 GL-08 0 17
2017 GL-10 11 57
2014 GL 7 213
2014 GL-10 15 41

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 GL 13 214
2017 GL-05 16 31
2017 GL-09 19 30
2017 GL-10 12 57
2017 GL-11 0 22
2014 GL 9 213
2014 GL-10 12 41

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 GL 13 214
2017 GL-05 16 31
2017 GL-10 19 57
2014 GL 9 213
2014 GL-07 0 20

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 GL 10 214
2017 GL-10 11 57
2014 GL 7 213
2014 GL-10 13 41
2014 GL-11 0 19

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 GL 37 214
2017 GL-05 40 31
2017 GL-06 54 12
2017 GL-07 43 15
2017 GL-08 57 17
2017 GL-09 36 30
2017 GL-10 32 57
2017 GL-11 29 22
2014 GL 46 213
2014 GL-05 52 35
2014 GL-06 44 19
2014 GL-07 47 20
2014 GL-08 44 21
2014 GL-09 44 27
2014 GL-10 35 41
2014 GL-11 43 19

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 GL 10 189
2017 GL-06 0 11
2017 GL-10 10 50
2014 GL 7 187
2014 GL-07 0 18
2014 GL-11 0 18

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 GL 12 189
2017 GL-05 18 27
2017 GL-06 0 11
2017 GL-07 0 12
2017 GL-10 14 50
2014 GL 11 187

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 GL 9 189
2017 GL-06 0 11
2017 GL-07 0 12
2017 GL-10 16 50
2014 GL 6 187
2014 GL-07 0 18

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 GL 4 189
2017 GL-06 0 11
2017 GL-07 0 12
2017 GL-08 0 15
2017 GL-09 0 25
2014 GL-06 0 17
2014 GL-07 0 18
2014 GL-08 0 16
2014 GL-09 0 24
2014 GL-10 0 34
2014 GL-11 0 18

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 GL 6 189
2017 GL-06 0 11
2017 GL-07 0 12
2017 GL-08 0 15
2014 GL 5 187
2014 GL-08 0 16
2014 GL-10 0 34

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 GL 6 189
2014 GL 5 187
2014 GL-09 0 24

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 GL 6 189
2017 GL-06 0 11
2017 GL-11 0 22
2014 GL-07 0 18
2014 GL-08 0 16
2014 GL-09 0 24
2014 GL-10 0 34
2014 GL-11 0 18

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 GL 11 189
2017 GL-05 18 27
2017 GL-06 0 11
2014 GL 10 187

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 GL 10 189
2017 GL-10 10 50
2017 GL-11 0 22
2014 GL 7 187
2014 GL-09 0 24

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 GL 27 189
2017 GL-05 26 27
2017 GL-06 55 11
2017 GL-07 44 12
2017 GL-10 26 50
2017 GL-11 29 22
2014 GL 19 187
2014 GL-05 25 31
2014 GL-07 33 18
2014 GL-08 43 16

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 GL 10 189
2014 GL 10 187
2014 GL-07 33 18

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 GL 41 189
2017 GL-05 55 27
2017 GL-06 64 11
2017 GL-07 73 12
2017 GL-08 31 15
2017 GL-10 37 50
2017 GL-11 42 22
2014 GL 32 187
2014 GL-05 30 31
2014 GL-07 70 18
2014 GL-08 52 16
2014 GL-09 32 24
2014 GL-10 30 34

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 GL 4 189
2017 GL-05 0 27
2017 GL-08 0 15
2017 GL-09 0 25
2014 GL 3 187
2014 GL-09 0 24
2014 GL-10 0 34
2014 GL-11 0 18

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 GL 61 189
2017 GL-05 65 27
2017 GL-06 80 11
2017 GL-07 61 12
2017 GL-08 62 15
2017 GL-09 64 25
2017 GL-10 56 50
2017 GL-11 46 22
2014 GL 61 187
2014 GL-05 58 31
2014 GL-06 53 17
2014 GL-07 63 18
2014 GL-08 48 16
2014 GL-09 58 24
2014 GL-10 84 34
2014 GL-11 47 18

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 GL-05 0 27
2017 GL-06 0 11
2017 GL-07 0 12
2017 GL-09 0 25
2017 GL-11 0 22

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 GL 15 189
2017 GL-10 14 50
2017 GL-11 32 22
2014 GL 9 187
2014 GL-11 0 18

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GL 96 4 216
2017 GL-05 100 0 32
2017 GL-06 100 0 12
2017 GL-07 100 0 15
2017 GL-08 96 4 17
2017 GL-09 95 5 32
2017 GL-10 96 4 57
2017 GL-11 100 0 22

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 18 28 25 5 6 14 4 56 14 2092
2017 GL-02 26 32 10 2 14 15 0 69 20 42
2017 GL-03 29 23 25 1 5 13 4 63 7 99
2017 GL-04 25 32 12 6 2 21 2 74 10 55
2017 GL-05 15 22 29 5 6 18 5 49 14 256
2017 GL-06 22 25 24 4 6 15 3 58 13 145
2017 GL-07 13 27 29 5 7 14 5 49 14 142
2017 GL-08 18 23 23 5 5 18 7 55 14 170
2017 GL-09 15 31 26 5 6 14 3 55 13 309
2017 GL-10 17 30 26 6 6 12 3 56 14 549
2017 GL-11 15 32 29 6 7 10 1 52 15 185
2017 GL-12 35 37 18 0 0 11 0 80 0 20
2017 GL-13 27 37 30 0 0 0 6 68 0 16
2014 GL 18 27 25 5 5 17 4 56 12 2433
2014 GL-02 19 28 24 9 2 12 6 58 13 36
2014 GL-03 25 25 25 3 4 12 5 61 9 105
2014 GL-04 20 28 23 2 4 13 10 61 9 100
2014 GL-05 15 23 22 6 7 21 4 52 18 278
2014 GL-06 21 27 21 7 6 15 3 58 17 182
2014 GL-07 19 30 24 4 5 18 0 59 12 164
2014 GL-08 15 28 27 4 3 20 3 55 9 219
2014 GL-09 18 25 25 5 5 19 4 55 14 352
2014 GL-10 17 29 27 5 4 15 3 56 11 564
2014 GL-11 19 27 32 4 3 14 2 54 8 227
2014 GL-12 35 22 31 0 0 12 0 64 0 24
2014 GL-13 17 52 17 4 0 0 9 77 4 24

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 26 35 20 6 5 7 1 66 12 2085
2017 GL-02 36 37 7 7 10 3 0 75 17 42
2017 GL-03 39 26 21 2 4 6 2 70 6 98
2017 GL-04 30 44 9 2 4 10 2 84 7 55
2017 GL-05 25 34 20 6 5 8 2 66 12 257
2017 GL-06 32 29 22 5 7 6 0 65 12 144
2017 GL-07 19 36 24 4 5 9 2 62 11 141
2017 GL-08 26 28 21 6 5 12 3 63 12 169
2017 GL-09 22 37 23 6 5 6 0 64 11 306
2017 GL-10 25 37 20 8 4 5 1 66 13 548
2017 GL-11 24 35 25 5 8 4 0 62 13 184
2017 GL-12 40 51 5 4 0 0 0 91 4 20
2017 GL-13 27 61 12 0 0 0 0 88 0 16
2014 GL 25 34 22 6 4 9 1 65 11 2428
2014 GL-02 24 31 25 9 2 9 0 61 11 36
2014 GL-03 36 30 21 3 3 6 0 71 7 106
2014 GL-04 29 36 15 2 4 9 4 75 8 100
2014 GL-05 22 33 17 10 5 12 1 63 17 276
2014 GL-06 23 36 17 7 6 8 2 66 14 182
2014 GL-07 23 35 22 5 5 10 0 65 11 164
2014 GL-08 23 34 22 6 3 12 1 65 10 219
2014 GL-09 26 31 22 7 5 9 1 62 13 352
2014 GL-10 23 36 24 6 4 8 0 64 10 562
2014 GL-11 24 32 28 3 4 8 1 62 7 225
2014 GL-12 43 23 27 4 0 3 0 68 5 24
2014 GL-13 36 43 17 4 0 0 0 79 4 24
2011 GL 33 38 16 6 3 4 0 74 10 2910
2011 GL-01 35 31 17 8 1 6 1 72 11 67
2011 GL-02 33 45 12 4 4 2 0 79 9 47
2011 GL-03 30 40 15 7 1 5 1 75 9 152
2011 GL-04 45 30 10 7 3 4 1 79 10 144
2011 GL-05 31 36 18 8 3 4 0 70 11 299
2011 GL-06 31 35 21 6 4 3 0 68 11 204
2011 GL-07 34 35 15 6 5 4 0 73 12 252
2011 GL-08 36 38 12 6 3 5 0 78 10 305
2011 GL-09 34 38 17 6 3 2 0 73 10 348
2011 GL-10 29 41 18 6 3 3 0 72 9 622
2011 GL-11 26 45 16 3 6 4 0 74 9 252
2011 GL-12 24 45 16 7 3 5 0 73 11 45
2011 GL-13 36 54 6 3 0 0 0 90 3 26
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 15 18 20 19 27 0 1 33 46 2088
2017 GL-02 14 19 26 19 22 0 0 34 41 42
2017 GL-03 11 24 24 20 21 0 0 35 41 99
2017 GL-04 17 17 28 26 13 0 0 34 39 55
2017 GL-05 15 18 18 20 29 0 0 33 49 258
2017 GL-06 18 12 23 21 25 1 1 30 46 143
2017 GL-07 14 20 14 25 26 0 1 34 52 140
2017 GL-08 17 16 17 15 32 0 2 34 48 169
2017 GL-09 15 20 24 18 23 0 0 35 41 308
2017 GL-10 16 18 20 19 26 0 1 34 45 549
2017 GL-11 8 15 20 19 37 0 0 23 56 186
2017 GL-12 4 17 9 21 49 0 0 21 70 20
2017 GL-13 0 6 15 18 61 0 0 6 79 16

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 28 33 23 10 5 0 1 61 15 2084
2017 GL-02 29 46 16 5 2 0 2 76 7 42
2017 GL-03 42 32 20 2 3 0 1 75 5 99
2017 GL-04 42 20 22 8 6 0 2 63 14 55
2017 GL-05 33 32 21 11 2 0 1 66 13 256
2017 GL-06 31 32 23 9 5 0 0 63 14 145
2017 GL-07 24 28 25 14 8 0 1 52 22 141
2017 GL-08 23 34 28 11 3 0 1 58 14 170
2017 GL-09 23 34 27 8 8 0 0 57 15 306
2017 GL-10 26 33 23 11 5 0 1 60 16 546
2017 GL-11 20 34 23 13 9 0 0 54 23 186
2017 GL-12 9 22 27 21 21 0 0 31 42 20
2017 GL-13 0 27 30 18 24 0 0 27 43 16

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 34 33 17 8 5 1 2 69 13 2070
2017 GL-02 40 39 12 4 2 0 2 81 7 41
2017 GL-03 51 29 13 3 2 0 2 81 6 99
2017 GL-04 49 22 18 2 1 0 8 77 4 55
2017 GL-05 40 31 12 7 3 1 5 76 11 254
2017 GL-06 33 36 12 10 6 1 2 71 17 145
2017 GL-07 30 36 18 7 6 0 3 68 13 139
2017 GL-08 30 33 23 9 4 1 0 64 13 168
2017 GL-09 33 30 22 8 6 0 1 64 14 304
2017 GL-10 30 34 19 11 4 1 2 66 15 545
2017 GL-11 24 36 22 8 9 1 1 61 17 183
2017 GL-12 13 47 11 9 21 0 0 60 30 20
2017 GL-13 9 37 24 18 12 0 0 45 30 16

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 20 23 22 16 17 0 1 43 34 2084
2017 GL-02 22 28 27 12 12 0 0 50 23 42
2017 GL-03 28 29 18 16 8 0 0 57 24 99
2017 GL-04 28 13 19 18 16 2 4 44 36 55
2017 GL-05 23 25 26 14 12 1 1 48 26 256
2017 GL-06 16 29 17 21 15 1 1 45 37 144
2017 GL-07 24 21 18 15 20 0 1 46 36 139
2017 GL-08 18 26 23 17 13 1 1 45 31 170
2017 GL-09 19 19 24 16 21 0 1 38 37 308
2017 GL-10 18 24 22 15 19 0 1 42 35 545
2017 GL-11 11 21 22 22 23 1 0 32 46 186
2017 GL-12 4 17 9 28 42 0 0 21 70 20
2017 GL-13 0 6 27 30 37 0 0 6 67 16

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 53 24 11 4 2 0 6 82 6 2085
2017 GL-02 51 26 14 5 0 0 5 80 5 42
2017 GL-03 59 27 7 2 1 0 3 89 4 99
2017 GL-04 58 18 10 4 0 0 9 85 4 55
2017 GL-05 53 22 10 7 4 1 3 78 12 258
2017 GL-06 52 23 13 5 3 0 4 79 7 145
2017 GL-07 54 20 13 3 6 0 4 77 9 139
2017 GL-08 48 26 10 3 2 0 10 83 6 170
2017 GL-09 59 18 10 3 3 0 7 83 6 305
2017 GL-10 55 25 8 3 1 1 8 87 4 547
2017 GL-11 39 35 16 3 2 1 4 78 5 186
2017 GL-12 28 38 28 5 0 0 0 66 5 20
2017 GL-13 33 30 18 12 0 0 6 68 13 16

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 40 32 17 6 4 0 1 72 10 2074
2017 GL-02 38 28 19 5 10 0 0 66 15 42
2017 GL-03 45 28 19 4 2 0 1 74 6 98
2017 GL-04 55 24 16 6 0 0 0 79 6 55
2017 GL-05 37 31 14 9 8 0 0 68 18 257
2017 GL-06 43 33 14 7 3 1 0 76 10 145
2017 GL-07 34 31 20 9 5 0 1 66 14 138
2017 GL-08 39 35 16 6 4 0 1 75 10 169
2017 GL-09 41 35 15 3 5 0 2 77 8 304
2017 GL-10 43 30 17 5 3 0 1 74 8 544
2017 GL-11 24 37 27 9 2 1 1 62 11 184
2017 GL-12 13 48 23 0 16 0 0 61 16 20
2017 GL-13 27 24 37 6 6 0 0 51 12 16

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 27 33 21 11 6 0 1 61 17 2072
2017 GL-02 31 39 14 7 7 0 3 71 14 42
2017 GL-03 34 32 20 9 4 0 1 67 13 99
2017 GL-04 40 22 22 13 2 2 0 63 15 55
2017 GL-05 30 29 21 12 8 0 1 59 20 256
2017 GL-06 30 31 22 7 10 0 0 61 17 145
2017 GL-07 23 36 21 12 7 0 1 59 19 138
2017 GL-08 27 36 23 10 4 1 1 63 14 169
2017 GL-09 25 38 21 8 7 0 0 64 15 305
2017 GL-10 24 33 23 12 6 1 1 59 18 542
2017 GL-11 20 35 20 16 8 1 1 56 24 185
2017 GL-12 21 37 19 12 11 0 0 58 22 20
2017 GL-13 39 30 12 18 0 0 0 70 18 16

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 25 33 21 12 7 0 1 58 20 2070
2017 GL-02 34 40 14 4 7 0 0 74 11 42
2017 GL-03 34 31 24 8 3 0 0 65 11 98
2017 GL-04 36 27 21 3 8 0 4 66 12 55
2017 GL-05 28 31 21 10 7 0 2 61 18 255
2017 GL-06 26 39 17 11 7 0 0 65 18 145
2017 GL-07 21 36 22 10 8 1 2 59 19 140
2017 GL-08 24 39 19 10 6 1 0 64 16 169
2017 GL-09 23 35 21 14 6 0 0 58 21 303
2017 GL-10 23 32 21 14 8 1 1 56 23 542
2017 GL-11 17 25 25 21 11 0 1 43 32 184
2017 GL-12 14 14 31 23 17 0 0 28 40 20
2017 GL-13 0 37 27 12 24 0 0 37 37 16

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 30 32 18 11 7 1 1 63 18 2077
2017 GL-02 39 35 10 7 9 0 0 74 16 42
2017 GL-03 38 32 18 6 4 0 2 71 10 99
2017 GL-04 44 32 14 7 2 0 0 76 9 55
2017 GL-05 30 34 19 11 4 1 1 65 15 258
2017 GL-06 29 34 18 11 8 0 0 63 19 145
2017 GL-07 26 37 15 14 7 0 1 64 21 140
2017 GL-08 34 30 20 9 6 1 0 65 15 169
2017 GL-09 31 32 19 11 7 0 1 63 18 305
2017 GL-10 27 31 18 13 8 1 2 60 22 542
2017 GL-11 20 32 20 16 11 1 1 53 27 185
2017 GL-12 19 36 26 14 4 0 0 56 18 20
2017 GL-13 39 24 18 12 6 0 0 63 18 16

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 40 31 15 7 4 1 1 73 12 2069
2017 GL-02 44 37 9 7 2 0 0 81 10 41
2017 GL-03 56 24 13 4 1 1 1 82 5 99
2017 GL-04 46 30 19 2 2 0 2 77 4 55
2017 GL-05 48 31 10 6 2 1 2 81 8 255
2017 GL-06 44 32 14 4 3 1 1 78 7 145
2017 GL-07 38 35 17 3 4 0 2 75 7 140
2017 GL-08 40 33 15 6 4 1 1 74 11 169
2017 GL-09 36 36 14 8 4 1 1 73 12 302
2017 GL-10 38 28 18 10 4 1 2 68 14 543
2017 GL-11 25 33 19 11 10 1 1 59 21 183
2017 GL-12 19 42 5 18 16 0 0 61 33 20
2017 GL-13 15 37 30 6 12 0 0 51 18 16

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 45 33 15 4 2 0 1 78 6 2087
2017 GL-02 48 31 10 7 5 0 0 79 12 42
2017 GL-03 53 24 20 3 0 0 1 77 3 99
2017 GL-04 44 45 5 2 5 0 0 89 6 55
2017 GL-05 51 30 12 4 2 0 0 82 6 258
2017 GL-06 44 33 16 5 3 0 0 77 7 145
2017 GL-07 47 25 16 7 3 0 1 73 11 142
2017 GL-08 48 31 16 4 0 0 1 79 4 169
2017 GL-09 38 38 15 5 2 0 0 77 8 308
2017 GL-10 44 34 16 3 2 1 1 79 5 546
2017 GL-11 39 33 19 7 1 0 1 73 8 185
2017 GL-12 65 21 9 5 0 0 0 86 5 20
2017 GL-13 63 18 12 0 6 0 0 82 6 16

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 62 18 9 6 4 1 1 81 10 2085
2017 GL-02 66 12 5 2 15 0 0 78 17 42
2017 GL-03 67 15 10 8 0 0 1 82 8 98
2017 GL-04 61 24 12 4 0 0 0 85 4 55
2017 GL-05 60 21 8 5 3 1 2 83 8 257
2017 GL-06 66 13 11 4 7 0 0 79 10 145
2017 GL-07 53 27 5 6 6 0 2 82 13 142
2017 GL-08 69 13 8 4 4 0 2 84 8 170
2017 GL-09 63 18 9 4 4 1 1 83 8 307
2017 GL-10 60 20 9 7 3 1 0 81 10 548
2017 GL-11 56 16 10 10 5 2 1 74 15 185
2017 GL-12 75 18 7 0 0 0 0 93 0 20
2017 GL-13 63 18 12 6 0 0 0 82 6 16

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 42 32 15 6 4 0 1 75 9 2085
2017 GL-02 48 24 19 4 5 0 0 71 9 42
2017 GL-03 38 37 18 6 0 0 1 76 6 98
2017 GL-04 49 29 10 8 4 0 0 78 11 55
2017 GL-05 44 32 16 5 2 0 1 77 7 257
2017 GL-06 44 30 15 8 3 1 0 75 10 145
2017 GL-07 38 35 12 7 5 0 2 75 13 142
2017 GL-08 41 30 16 7 5 0 1 72 12 170
2017 GL-09 45 31 13 4 5 1 1 78 10 305
2017 GL-10 39 35 16 5 4 1 1 75 9 546
2017 GL-11 36 32 17 8 5 1 1 70 13 186
2017 GL-12 26 47 22 5 0 0 0 73 5 20
2017 GL-13 57 30 0 6 0 0 6 94 6 16

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 47 26 11 7 7 0 1 74 14 2088
2017 GL-02 52 24 14 5 5 0 0 76 10 42
2017 GL-03 55 23 11 10 1 0 0 78 11 99
2017 GL-04 60 20 7 3 7 2 0 81 11 55
2017 GL-05 49 25 12 7 5 0 2 76 13 258
2017 GL-06 38 31 11 8 10 1 0 70 19 145
2017 GL-07 46 23 13 5 10 0 1 70 16 141
2017 GL-08 45 32 12 6 4 0 0 78 10 170
2017 GL-09 46 26 12 6 9 0 1 72 15 306
2017 GL-10 47 26 12 8 5 1 1 74 14 546
2017 GL-11 38 30 11 11 8 1 2 69 19 186
2017 GL-12 58 27 4 5 7 0 0 84 12 20
2017 GL-13 63 24 0 12 0 0 0 88 12 16

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 56 17 7 2 2 0 16 87 4 2076
2017 GL-02 60 10 5 0 2 0 22 90 3 41
2017 GL-03 57 15 11 1 0 0 16 86 1 99
2017 GL-04 58 13 2 2 2 0 24 93 5 55
2017 GL-05 59 14 3 2 0 0 22 94 3 257
2017 GL-06 60 16 8 2 1 0 14 88 3 143
2017 GL-07 55 13 11 5 2 0 13 79 8 141
2017 GL-08 58 13 7 1 2 0 19 88 4 167
2017 GL-09 59 17 7 1 2 0 14 89 3 306
2017 GL-10 55 18 7 1 1 1 16 88 3 543
2017 GL-11 45 22 10 6 3 1 13 78 10 186
2017 GL-12 19 47 23 0 11 0 0 66 11 20
2017 GL-13 27 24 30 12 6 0 0 51 18 16

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 59 24 7 2 2 1 5 88 5 2066
2017 GL-02 71 10 5 2 7 0 5 85 10 42
2017 GL-03 56 24 11 3 1 2 3 84 4 99
2017 GL-04 64 16 10 2 3 2 2 84 5 55
2017 GL-05 57 25 7 1 2 1 6 89 4 255
2017 GL-06 67 21 5 2 1 2 3 92 4 145
2017 GL-07 55 25 5 2 3 0 10 89 6 139
2017 GL-08 59 24 9 2 1 0 5 87 4 167
2017 GL-09 61 24 5 4 2 1 3 89 6 299
2017 GL-10 58 25 8 2 2 1 5 88 4 543
2017 GL-11 54 27 10 1 2 0 6 86 3 186
2017 GL-12 63 14 4 11 9 0 0 77 19 20
2017 GL-13 32 55 13 0 0 0 0 87 0 15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 56 22 8 5 5 1 2 80 11 2083
2017 GL-02 37 27 5 12 14 0 5 67 28 42
2017 GL-03 40 20 15 11 13 0 1 61 24 99
2017 GL-04 59 22 13 4 0 0 2 83 4 55
2017 GL-05 52 23 8 7 7 1 2 76 15 256
2017 GL-06 62 22 7 6 4 0 0 84 9 145
2017 GL-07 43 25 9 10 8 0 5 72 19 139
2017 GL-08 55 19 9 6 5 1 5 79 11 169
2017 GL-09 61 19 9 4 5 0 2 82 9 304
2017 GL-10 62 22 6 4 4 1 2 86 8 549
2017 GL-11 58 22 10 3 3 1 3 83 6 186
2017 GL-12 63 12 19 0 5 0 0 75 5 20
2017 GL-13 76 18 6 0 0 0 0 94 0 16

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 55 31 9 2 1 1 1 88 3 2077
2017 GL-02 52 19 14 5 7 0 2 73 13 42
2017 GL-03 52 29 12 4 1 1 1 82 5 99
2017 GL-04 68 24 2 4 0 0 2 94 4 55
2017 GL-05 51 34 10 2 2 0 1 86 4 256
2017 GL-06 63 26 10 1 0 0 0 89 1 145
2017 GL-07 53 32 9 0 2 0 4 89 2 140
2017 GL-08 51 38 7 1 0 1 3 91 1 169
2017 GL-09 58 29 8 2 1 0 1 89 3 304
2017 GL-10 57 30 7 2 2 1 1 89 4 543
2017 GL-11 47 35 11 2 1 1 3 85 3 186
2017 GL-12 61 21 18 0 0 0 0 82 0 20
2017 GL-13 51 43 0 6 0 0 0 94 6 16

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 17 31 33 12 6 1 0 49 18 2093
2017 GL-02 24 29 29 2 15 0 0 54 17 41
2017 GL-03 27 34 27 7 3 2 0 62 11 99
2017 GL-04 34 22 33 7 0 3 0 58 8 55
2017 GL-05 17 35 31 12 3 1 0 53 16 258
2017 GL-06 18 32 33 8 8 0 1 50 17 145
2017 GL-07 7 33 37 11 10 1 1 41 21 142
2017 GL-08 19 30 40 6 5 0 0 49 11 169
2017 GL-09 13 35 35 12 4 0 0 49 16 309
2017 GL-10 18 29 35 13 5 0 0 47 18 550
2017 GL-11 10 30 31 20 8 2 0 40 29 185
2017 GL-12 13 7 42 18 21 0 0 19 39 20
2017 GL-13 0 21 37 37 6 0 0 21 43 16

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 6 16 35 26 15 0 1 42 23 2082
2017 GL-02 8 12 26 29 25 0 0 54 20 41
2017 GL-03 2 8 30 34 26 0 0 60 10 99
2017 GL-04 8 8 43 27 13 0 2 40 16 55
2017 GL-05 4 15 33 26 20 0 1 47 20 256
2017 GL-06 8 18 34 25 14 0 1 39 27 144
2017 GL-07 10 19 32 25 13 0 2 38 29 141
2017 GL-08 4 17 34 28 16 0 0 44 22 169
2017 GL-09 6 11 41 25 13 1 2 40 18 303
2017 GL-10 6 19 34 26 14 1 1 40 25 548
2017 GL-11 8 23 38 18 12 1 1 31 30 185
2017 GL-12 16 35 25 21 4 0 0 25 51 20
2017 GL-13 6 43 37 9 6 0 0 15 49 16

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 15 34 25 11 9 5 1 52 22 2084
2017 GL-02 15 31 28 13 10 3 0 48 24 40
2017 GL-03 16 34 22 13 7 8 1 55 21 98
2017 GL-04 18 33 30 9 4 6 0 54 14 55
2017 GL-05 10 31 26 14 12 6 1 44 28 258
2017 GL-06 17 36 21 16 6 4 0 55 24 145
2017 GL-07 12 36 22 12 13 3 2 50 27 140
2017 GL-08 13 36 27 8 8 6 1 53 17 168
2017 GL-09 17 37 29 7 6 3 0 56 13 307
2017 GL-10 15 34 24 12 10 4 1 51 23 547
2017 GL-11 15 34 24 10 13 5 0 50 24 185
2017 GL-12 14 31 32 12 5 5 0 48 18 20
2017 GL-13 33 61 6 0 0 0 0 94 0 16

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 14 34 22 15 12 2 0 49 28 2088
2017 GL-02 26 32 14 10 17 0 0 59 27 42
2017 GL-03 28 31 18 14 6 4 0 61 21 99
2017 GL-04 18 38 18 15 8 3 0 58 23 55
2017 GL-05 13 33 24 14 11 5 1 49 26 259
2017 GL-06 17 36 16 11 18 3 0 54 30 145
2017 GL-07 12 29 20 21 17 0 1 41 39 140
2017 GL-08 18 36 25 13 8 1 0 54 21 170
2017 GL-09 13 34 26 15 10 1 0 48 26 308
2017 GL-10 11 35 25 15 14 1 0 46 28 547
2017 GL-11 13 30 20 17 17 2 1 45 35 183
2017 GL-12 14 28 38 14 5 0 0 43 19 20
2017 GL-13 0 70 12 12 6 0 0 70 18 16
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GL 15 85 2084
2017 GL-02 24 76 42
2017 GL-03 9 91 96
2017 GL-04 27 73 55
2017 GL-05 17 83 258
2017 GL-06 18 82 143
2017 GL-07 20 80 142
2017 GL-08 12 88 169
2017 GL-09 12 88 307
2017 GL-10 14 86 548
2017 GL-11 12 88 185
2014 GL 13 87 2424
2014 GL-02 24 76 36
2014 GL-03 10 90 106
2014 GL-04 12 88 100
2014 GL-05 19 81 277
2014 GL-06 14 86 181
2014 GL-07 14 86 164
2014 GL-08 12 88 219
2014 GL-09 11 89 351
2014 GL-10 13 87 563
2014 GL-11 10 90 227

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GL 62 38 307
2017 GL-02 49 51 10
2017 GL-04 57 43 14
2017 GL-05 62 38 44
2017 GL-06 64 36 28
2017 GL-07 59 41 29
2017 GL-08 39 61 21
2017 GL-09 66 34 37
2017 GL-10 61 39 75
2017 GL-11 77 23 21
2014 GL 72 28 302
2014 GL-03 54 46 11
2014 GL-04 83 17 13
2014 GL-05 78 22 50
2014 GL-06 86 14 24
2014 GL-07 73 27 23
2014 GL-08 62 38 23
2014 GL-09 71 29 39
2014 GL-10 69 31 72
2014 GL-11 52 48 20

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 42 38 15 2 2 0 0 80 4 188
2017 GL-05 38 59 3 0 0 0 0 97 0 27
2017 GL-06 58 19 23 0 0 0 0 77 0 18
2017 GL-07 26 29 39 7 0 0 0 55 7 18
2017 GL-09 37 59 0 4 0 0 0 96 4 23
2017 GL-10 46 35 14 2 3 0 0 81 4 45
2017 GL-11 36 11 41 12 0 0 0 47 12 15
2014 GL 40 39 9 8 3 1 0 80 11 220
2014 GL-04 20 51 10 10 10 0 0 70 20 11
2014 GL-05 47 31 13 10 0 0 0 78 10 40
2014 GL-06 37 39 4 9 10 0 0 76 19 21
2014 GL-07 33 43 14 6 5 0 0 76 11 17
2014 GL-08 43 42 16 0 0 0 0 84 0 14
2014 GL-09 54 17 14 11 4 0 0 72 15 28
2014 GL-10 35 47 6 8 1 0 2 84 10 50
2014 GL-11 36 43 0 11 11 0 0 79 21 11
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 15 24 22 18 19 2 0 15 85 2091
2017 GL-02 10 26 19 17 26 0 2 10 90 42
2017 GL-03 14 20 25 15 22 4 0 14 86 98
2017 GL-04 18 26 20 19 17 0 0 18 82 55
2017 GL-05 12 23 24 19 18 4 0 13 87 258
2017 GL-06 18 21 19 21 20 1 0 18 82 145
2017 GL-07 11 21 24 22 19 1 2 12 88 142
2017 GL-08 15 27 17 19 21 1 0 15 85 170
2017 GL-09 17 24 25 17 17 1 0 17 83 306
2017 GL-10 19 22 24 15 18 2 0 19 81 549
2017 GL-11 7 29 21 19 23 2 0 7 93 186
2017 GL-12 16 22 19 19 23 0 0 16 84 20
2017 GL-13 0 45 12 12 30 0 0 0 100 16

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 GL 21 1709
2017 GL-02 24 37
2017 GL-03 30 81
2017 GL-04 18 44
2017 GL-05 24 213
2017 GL-06 30 116
2017 GL-07 24 120
2017 GL-08 14 140
2017 GL-09 18 248
2017 GL-10 18 429
2017 GL-11 19 168
2017 GL-12 23 17
2017 GL-13 30 16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 GL 27 1709
2017 GL-02 30 37
2017 GL-03 20 81
2017 GL-04 12 44
2017 GL-05 24 213
2017 GL-06 23 116
2017 GL-07 36 120
2017 GL-08 31 140
2017 GL-09 27 248
2017 GL-10 27 429
2017 GL-11 24 168
2017 GL-12 40 17
2017 GL-13 45 16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 GL 12 1709
2017 GL-02 14 37
2017 GL-03 14 81
2017 GL-04 9 44
2017 GL-05 14 213
2017 GL-06 10 116
2017 GL-07 16 120
2017 GL-08 12 140
2017 GL-09 10 248
2017 GL-10 12 429
2017 GL-11 10 168
2017 GL-12 12 17
2017 GL-13 6 16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 GL 59 1709
2017 GL-02 41 37
2017 GL-03 44 81
2017 GL-04 58 44
2017 GL-05 58 213
2017 GL-06 65 116
2017 GL-07 56 120
2017 GL-08 75 140
2017 GL-09 64 248
2017 GL-10 58 429
2017 GL-11 67 168
2017 GL-12 67 17
2017 GL-13 45 16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 GL 4 1709
2017 GL-02 6 37
2017 GL-03 1 81
2017 GL-04 7 44
2017 GL-05 5 213
2017 GL-06 5 116
2017 GL-07 4 120
2017 GL-08 2 140
2017 GL-09 5 248
2017 GL-10 4 429
2017 GL-11 5 168
2017 GL-12 0 17
2017 GL-13 0 16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 GL 38 1709
2017 GL-02 44 37
2017 GL-03 40 81
2017 GL-04 41 44
2017 GL-05 37 213
2017 GL-06 33 116
2017 GL-07 40 120
2017 GL-08 37 140
2017 GL-09 38 248
2017 GL-10 42 429
2017 GL-11 32 168
2017 GL-12 33 17
2017 GL-13 61 16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 GL 6 35 16 13 4 27 1660
2017 GL-02 7 45 16 12 3 17 36
2017 GL-03 10 47 12 10 5 16 76
2017 GL-04 5 42 16 14 2 21 44
2017 GL-05 6 39 17 13 3 22 208
2017 GL-06 0 36 19 11 5 29 108
2017 GL-07 8 29 17 14 6 26 112
2017 GL-08 7 38 13 11 3 28 137
2017 GL-09 6 34 17 15 2 27 243
2017 GL-10 5 32 16 14 3 29 425
2017 GL-11 4 30 17 11 6 32 162
2017 GL-12 0 11 20 11 6 52 17
2017 GL-13 0 33 6 0 6 55 16

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 8 19 18 19 28 1 6 29 51 1732
2017 GL-02 5 15 17 30 27 0 5 22 60 37
2017 GL-03 12 19 21 22 21 2 3 33 45 81
2017 GL-04 13 18 13 18 31 0 7 33 53 45
2017 GL-05 6 23 19 18 26 0 8 31 48 217
2017 GL-06 14 20 16 17 27 1 4 36 47 117
2017 GL-07 9 18 23 14 28 2 6 29 46 121
2017 GL-08 7 18 19 20 28 0 7 27 52 143
2017 GL-09 9 17 20 21 25 1 7 29 50 253
2017 GL-10 5 22 17 18 32 1 5 28 53 433
2017 GL-11 7 15 17 16 33 3 10 25 56 168
2017 GL-12 8 9 12 25 36 0 11 19 67 17
2017 GL-13 18 18 15 18 24 0 6 39 45 16

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 3 10 15 19 45 2 5 15 69 1727
2017 GL-02 3 8 10 22 47 3 8 12 77 37
2017 GL-03 7 7 12 17 45 5 8 16 71 80
2017 GL-04 5 9 15 18 41 2 12 15 67 45
2017 GL-05 2 11 15 21 43 1 7 14 70 217
2017 GL-06 4 14 15 17 46 1 4 18 66 117
2017 GL-07 5 8 17 21 46 0 4 13 69 121
2017 GL-08 2 12 15 21 43 3 4 15 69 143
2017 GL-09 4 11 17 23 40 2 4 15 67 251
2017 GL-10 2 10 16 18 47 2 5 13 70 431
2017 GL-11 3 10 15 13 50 2 7 14 69 168
2017 GL-12 0 12 6 23 59 0 0 12 82 17
2017 GL-13 0 6 6 15 73 0 0 6 88 16
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