2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - FT

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	50	39	3	7	1	89	8	313
2017	FT-02	76	24	0	0	0	100	0	37
2017	FT-03	50	42	2	5	1	92	6	96
2017	FT-04	36	45	6	9	4	81	13	85
2017	FT-05	45	40	5	10	0	85	10	62
2017	FT-06	67	28	6	0	0	94	0	18
2014	FT	49	41	2	5	3	90	7	294
2014	FT-02	64	36	0	0	0	100	0	36
2014	FT-03	45	38	4	8	5	83	13	77
2014	FT-04	47	47	1	5	0	94	5	81
2014	FT-05	44	47	2	5	3	91	8	66
2014	FT-06	57	29	5	5	5	86	10	21
2011	FT	41	41	3	10	4	83	14	324
2011	FT-02	48	28	0	21	3	77	23	39
2011	FT-03	44	43	3	6	4	87	10	77
2011	FT-04	32	47	4	13	3	80	16	99
2011	FT-05	37	48	3	7	6	85	12	73
2011	FT-06	54	31	4	8	4	85	12	26
2008	FT	44	42	4	7	3	86	10	253
2008	FT-02	73	17	3	3	3	90	7	30
2008	FT-03	40	42	7	7	4	82	11	54
2008	FT-04	38	49	6	6	1	87	7	70
2008	FT-05	44	45	2	7	2	89	9	63
2008	FT-06	47	32	0	11	11	79	21	19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	76	15	4	3	1	1	0	92	4	312
2017	FT-02	84	11	0	5	0	0	0	95	5	37
2017	FT-03	71	18	3	3	1	4	0	92	5	96
2017	FT-04	76	12	6	5	1	0	0	88	6	84
2017	FT-05	77	18	5	0	0	0	0	95	0	62
2017	FT-06	72	22	6	0	0	0	0	94	0	18
2014	FT	71	20	4	2	2	0	1	92	4	294
2014	FT-02	81	17	0	0	3	0	0	97	3	36
2014	FT-03	73	19	6	1	0	0	0	92	1	77
2014	FT-04	72	19	1	5	2	0	1	91	8	81
2014	FT-05	64	26	8	0	0	2	2	92	0	66
2014	FT-06	67	19	5	0	5	0	5	90	5	21
2011	FT	69	19	4	4	4	0	0	88	8	324
2011	FT-02	59	23	5	5	5	3	0	84	11	39
2011	FT-03	71	18	3	3	5	0	0	90	8	77
2011	FT-04	75	15	5	3	2	0	0	90	5	99
2011	FT-05	63	23	0	10	4	0	0	86	14	73
2011	FT-06	65	19	12	0	4	0	0	85	4	26
2008	FT	70	14	5	6	5	0	0	84	11	253
2008	FT-02	73	13	7	3	3	0	0	87	7	30
2008	FT-03	65	15	4	11	4	2	0	81	15	54
2008	FT-04	66	18	8	6	1	0	0	84	7	70
2008	FT-05	75	9	3	8	3	0	2	86	11	63
2008	FT-06	74	11	0	0	16	0	0	84	16	19

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	69	19	4	6	3	0	0	88	8	312
2017	FT-02	73	13	3	8	3	0	0	87	11	37
2017	FT-03	72	20	4	3	1	0	0	91	5	96
2017	FT-04	70	19	2	5	4	0	0	89	8	84
2017	FT-05	58	19	6	11	5	0	0	77	16	62
2017	FT-06	72	22	6	0	0	0	0	94	0	18
2014	FT	68	20	3	4	4	0	0	89	8	293
2014	FT-02	72	19	0	6	3	0	0	92	8	36
2014	FT-03	71	20	4	3	3	0	0	91	5	76
2014	FT-04	64	22	4	4	6	0	0	86	10	81
2014	FT-05	68	20	3	5	5	0	0	88	9	66
2014	FT-06	71	24	0	0	0	0	5	100	0	21
2011	FT	66	18	5	6	4	0	1	85	11	324
2011	FT-02	57	23	3	5	8	3	3	84	13	39
2011	FT-03	73	13	5	4	5	0	0	86	9	77
2011	FT-04	65	21	7	5	2	0	0	86	7	99
2011	FT-05	66	14	4	11	5	0	0	79	16	73
2011	FT-06	62	31	0	0	4	0	4	96	4	26
2008	FT	66	16	6	7	5	0	1	83	11	252
2008	FT-02	57	17	20	3	3	0	0	73	7	30
2008	FT-03	69	13	5	5	5	0	2	83	11	54
2008	FT-04	60	24	1	10	4	0	0	84	14	69
2008	FT-05	73	9	3	9	3	0	2	84	13	63
2008	FT-06	74	11	16	0	0	0	0	84	0	19

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	55	34	3	6	1	0	90	8	313
2017	FT-02	68	24	0	5	3	0	92	8	37
2017	FT-03	55	38	2	3	2	0	93	5	96
2017	FT-04	53	33	4	9	1	0	86	11	85
2017	FT-05	42	45	3	10	0	0	87	10	62
2017	FT-06	78	22	0	0	0	0	100	0	18
2014	FT	59	26	5	9	1	0	85	10	294
2014	FT-02	67	17	8	6	3	0	83	8	36
2014	FT-03	61	30	3	5	1	0	91	6	77
2014	FT-04	54	28	6	10	1	0	83	11	81
2014	FT-05	50	29	6	15	0	0	79	15	66
2014	FT-06	86	10	5	0	0	0	95	0	21
2011	FT	55	30	5	7	2	0	85	10	322
2011	FT-02	46	34	5	10	3	3	82	13	39
2011	FT-03	66	24	5	4	1	0	89	5	76
2011	FT-04	39	41	7	10	3	0	80	13	98
2011	FT-05	57	30	3	7	3	0	88	10	73
2011	FT-06	88	4	0	8	0	0	92	8	26

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	49	36	3	8	3	0	86	11	313
2017	FT-02	60	30	0	8	3	0	89	11	37
2017	FT-03	48	35	5	9	3	0	83	12	96
2017	FT-04	47	41	5	4	4	0	88	7	85
2017	FT-05	35	50	0	11	3	0	85	15	62
2017	FT-06	89	11	0	0	0	0	100	0	18
2014	FT	46	33	9	10	3	0	78	13	294
2014	FT-02	50	25	11	8	6	0	75	14	36
2014	FT-03	47	27	8	13	5	0	74	18	77
2014	FT-04	41	41	9	9	1	0	81	10	81
2014	FT-05	33	41	12	11	2	2	75	12	66
2014	FT-06	81	14	5	0	0	0	95	0	21
2011	FT	35	40	11	9	4	0	75	13	323
2011	FT-02	31	38	8	20	3	0	69	23	39
2011	FT-03	31	44	5	13	5	1	76	18	77
2011	FT-04	33	38	19	4	5	0	72	9	99
2011	FT-05	39	42	10	6	4	0	81	10	72
2011	FT-06	42	38	12	8	0	0	81	8	26
2008	FT	23	38	16	16	8	0	60	24	253
2008	FT-02	33	40	23	0	3	0	73	3	30
2008	FT-03	11	44	13	29	4	0	55	32	54
2008	FT-04	20	37	16	14	14	0	56	28	70
2008	FT-05	25	37	14	19	5	0	62	24	63
2008	FT-06	32	26	21	16	5	0	58	21	19

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	55	33	8	3	0	88	3	313
2017	FT-02	30	52	16	3	0	81	3	37
2017	FT-03	54	37	6	2	0	92	2	96
2017	FT-04	59	27	9	5	0	86	5	85
2017	FT-05	56	32	8	2	2	89	3	62
2017	FT-06	83	17	0	0	0	100	0	18
2014	FT	51	35	9	4	1	86	5	294
2014	FT-02	36	42	22	0	0	78	0	36
2014	FT-03	55	29	10	5	1	83	6	77
2014	FT-04	49	38	5	5	2	88	7	81
2014	FT-05	48	42	3	5	2	91	6	66
2014	FT-06	67	29	5	0	0	95	0	21
2011	FT	47	37	11	4	1	84	5	324
2011	FT-02	21	57	13	5	5	77	10	39
2011	FT-03	43	42	13	3	0	84	3	77
2011	FT-04	43	37	11	8	1	80	9	99
2011	FT-05	58	30	10	1	1	88	3	73
2011	FT-06	77	23	0	0	0	100	0	26
2008	FT	49	35	4	8	4	84	12	253
2008	FT-02	40	33	7	10	10	73	20	30
2008	FT-03	43	40	5	9	2	84	11	54
2008	FT-04	44	37	3	8	8	80	17	70
2008	FT-05	53	38	2	8	0	91	8	63
2008	FT-06	68	26	5	0	0	95	0	19

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	58	34	6	1	1	92	2	313
2017	FT-02	41	46	13	0	0	87	0	37
2017	FT-03	55	38	6	1	0	93	1	96
2017	FT-04	54	35	7	2	1	89	4	85
2017	FT-05	66	29	3	0	2	95	2	62
2017	FT-06	89	11	0	0	0	100	0	18
2014	FT	53	35	7	3	2	88	5	294
2014	FT-02	28	47	17	6	3	75	8	36
2014	FT-03	56	30	8	4	3	86	6	77
2014	FT-04	53	37	5	2	2	90	5	81
2014	FT-05	52	42	3	3	0	94	3	66
2014	FT-06	81	14	5	0	0	95	0	21
2011	FT	48	39	7	5	1	87	6	323
2011	FT-02	36	41	10	8	5	77	13	39
2011	FT-03	45	40	6	6	1	86	8	77
2011	FT-04	45	38	10	7	0	83	7	99
2011	FT-05	54	39	4	1	1	93	3	72
2011	FT-06	62	38	0	0	0	100	0	26
2008	FT	45	42	6	4	4	87	7	253
2008	FT-02	47	27	13	3	10	73	13	30
2008	FT-03	36	51	0	9	4	87	13	54
2008	FT-04	40	41	8	4	7	80	11	70
2008	FT-05	45	50	5	0	0	95	0	63
2008	FT-06	79	21	0	0	0	100	0	19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	61	32	4	3	0	94	3	313
2017	FT-02	62	35	3	0	0	97	0	37
2017	FT-03	56	36	5	3	0	92	3	96
2017	FT-04	59	32	6	4	0	91	4	85
2017	FT-05	61	37	0	2	0	98	2	62
2017	FT-06	89	11	0	0	0	100	0	18
2014	FT	58	34	4	3	0	93	3	294
2014	FT-02	53	39	6	3	0	92	3	36
2014	FT-03	58	32	5	3	1	91	4	77
2014	FT-04	57	33	6	4	0	90	4	81
2014	FT-05	58	41	0	2	0	98	2	66
2014	FT-06	76	19	5	0	0	95	0	21

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	63	27	3	5	1	0	0	90	6	313
2017	FT-02	57	32	8	3	0	0	0	89	3	37
2017	FT-03	64	26	5	3	2	0	0	90	5	96
2017	FT-04	61	27	4	7	1	0	0	88	8	85
2017	FT-05	66	26	0	6	2	0	0	92	8	62
2017	FT-06	83	17	0	0	0	0	0	100	0	18
2014	FT	59	25	8	7	1	0	0	84	8	294
2014	FT-02	61	19	14	3	3	0	0	81	6	36
2014	FT-03	56	27	10	5	1	0	0	83	6	77
2014	FT-04	64	22	5	7	1	0	0	86	9	81
2014	FT-05	50	32	3	12	2	2	0	83	14	66
2014	FT-06	67	19	10	5	0	0	0	86	5	21
2011	FT	48	32	7	7	4	1	1	81	12	323
2011	FT-02	46	36	5	10	3	0	0	82	13	39
2011	FT-03	53	26	8	5	4	3	1	82	9	77
2011	FT-04	40	37	7	8	7	0	1	78	15	99
2011	FT-05	53	31	6	8	3	0	0	83	11	72
2011	FT-06	50	35	8	8	0	0	0	85	8	26

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	41	17	10	10	9	2	11	67	22	313
2017	FT-02	52	13	5	5	5	5	13	80	13	37
2017	FT-03	43	17	11	10	9	3	6	67	21	96
2017	FT-04	45	20	11	16	5	1	2	67	22	85
2017	FT-05	34	19	13	10	19	0	5	56	31	62
2017	FT-06	11	6	6	0	6	0	72	60	20	18
2014	FT	44	20	9	6	6	1	13	75	15	294
2014	FT-02	47	11	14	3	3	0	22	75	7	36
2014	FT-03	58	25	5	4	3	0	5	88	7	77
2014	FT-04	43	19	14	9	9	0	7	67	19	81
2014	FT-05	38	26	11	8	11	2	6	69	20	66
2014	FT-06	29	14	0	0	5	0	52	90	10	21
2011	FT	34	23	10	11	8	3	10	66	22	323
2011	FT-02	28	18	18	20	8	3	5	50	31	39
2011	FT-03	42	29	8	5	3	5	8	82	9	76
2011	FT-04	35	27	12	10	9	4	3	66	21	99
2011	FT-05	34	19	8	16	14	0	8	58	33	73
2011	FT-06	19	19	4	8	8	0	42	67	27	26
2008	FT	35	23	12	11	8	2	9	65	21	252
2008	FT-02	30	17	13	7	7	7	20	64	18	30
2008	FT-03	42	31	7	9	2	4	5	80	12	54
2008	FT-04	46	20	14	10	9	0	1	67	19	69
2008	FT-05	31	30	12	16	8	2	2	63	24	63
2008	FT-06	5	5	16	21	11	5	37	18	55	19

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	46	37	11	4	1	84	5	313
2017	FT-02	51	33	13	3	0	84	3	37
2017	FT-03	42	38	18	0	2	80	2	96
2017	FT-04	45	40	5	9	1	85	11	85
2017	FT-05	42	42	10	5	2	84	6	62
2017	FT-06	72	22	6	0	0	94	0	18
2014	FT	41	44	7	5	2	85	7	294
2014	FT-02	25	56	14	6	0	81	6	36
2014	FT-03	43	45	6	4	1	88	5	77
2014	FT-04	37	46	6	7	4	83	11	81
2014	FT-05	42	42	6	6	3	85	9	66
2014	FT-06	62	33	5	0	0	95	0	21
2011	FT	37	40	11	8	3	78	11	324
2011	FT-02	28	41	10	13	8	69	20	39
2011	FT-03	32	44	14	4	5	77	9	77
2011	FT-04	32	39	16	11	1	72	12	99
2011	FT-05	44	41	4	10	1	85	11	73
2011	FT-06	65	27	8	0	0	92	0	26
2008	FT	42	35	12	8	4	77	11	252
2008	FT-02	27	43	17	7	7	70	13	30
2008	FT-03	38	38	9	11	4	76	15	54
2008	FT-04	40	34	13	7	7	73	14	70
2008	FT-05	49	38	10	3	0	87	3	62
2008	FT-06	58	11	16	16	0	68	16	19

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	43	38	9	6	5	0	0	80	11	313
2017	FT-02	52	38	8	3	0	0	0	89	3	37
2017	FT-03	32	45	9	6	8	0	0	77	14	96
2017	FT-04	48	36	5	5	6	0	0	85	11	85
2017	FT-05	40	34	11	10	5	0	0	74	15	62
2017	FT-06	61	28	11	0	0	0	0	89	0	18
2014	FT	36	35	12	11	5	0	0	72	16	294
2014	FT-02	39	36	17	6	3	0	0	75	8	36
2014	FT-03	40	26	16	13	5	0	0	66	18	77
2014	FT-04	26	46	10	15	4	0	0	72	19	81
2014	FT-05	36	32	12	9	9	2	0	69	18	66
2014	FT-06	57	33	5	5	0	0	0	90	5	21
2011	FT	30	37	14	12	6	0	0	68	19	324
2011	FT-02	18	36	15	18	13	0	0	54	31	39
2011	FT-03	30	35	16	13	5	1	0	66	18	77
2011	FT-04	24	40	16	11	8	0	1	64	19	99
2011	FT-05	36	40	8	14	3	0	0	75	17	73
2011	FT-06	54	31	8	4	4	0	0	85	8	26

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	45	37	6	9	2	82	11	313
2017	FT-02	52	35	5	8	0	87	8	37
2017	FT-03	41	39	9	9	2	80	11	96
2017	FT-04	41	41	7	8	2	82	11	85
2017	FT-05	48	31	5	13	3	79	16	62
2017	FT-06	67	28	6	0	0	94	0	18

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	61	29	4	3	2	0	91	5	313
2017	FT-02	73	19	8	0	0	0	92	0	37
2017	FT-03	56	29	8	2	3	1	87	5	96
2017	FT-04	54	38	2	5	1	0	92	6	85
2017	FT-05	63	27	0	6	3	0	90	10	62
2017	FT-06	89	11	0	0	0	0	100	0	18
2014	FT	54	33	6	5	2	0	87	7	294
2014	FT-02	47	42	11	0	0	0	89	0	36
2014	FT-03	51	38	6	3	3	0	88	5	77
2014	FT-04	51	37	2	7	2	0	88	10	81
2014	FT-05	59	26	8	3	5	0	85	8	66
2014	FT-06	86	10	5	0	0	0	95	0	21
2011	FT	47	39	9	4	1	0	86	5	324
2011	FT-02	36	41	20	3	0	0	77	3	39
2011	FT-03	48	39	9	1	1	1	88	3	77
2011	FT-04	36	45	10	8	0	0	82	8	99
2011	FT-05	51	40	3	6	1	0	90	7	73
2011	FT-06	81	19	0	0	0	0	100	0	26
2008	FT	49	36	8	5	2	0	85	7	252
2008	FT-02	40	40	7	7	7	0	80	13	30
2008	FT-03	57	29	11	4	0	0	85	4	54
2008	FT-04	38	42	8	7	4	0	80	11	70
2008	FT-05	53	36	8	3	0	0	89	3	63
2008	FT-06	63	26	5	5	0	0	89	5	19

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	45	35	8	8	5	79	13	313
2017	FT-02	62	24	11	3	0	87	3	37
2017	FT-03	36	38	12	8	6	74	14	96
2017	FT-04	44	41	4	8	4	85	12	85
2017	FT-05	40	37	5	10	8	77	18	62
2017	FT-06	61	22	6	6	6	83	11	18

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	65	26	6	2	0	91	2	313
2017	FT-02	65	21	13	0	0	87	0	37
2017	FT-03	58	36	5	1	0	94	1	96
2017	FT-04	69	24	5	2	0	93	2	85
2017	FT-05	61	26	8	3	2	87	5	62
2017	FT-06	89	11	0	0	0	100	0	18
2014	FT	66	27	5	2	1	93	2	294
2014	FT-02	75	25	0	0	0	100	0	36
2014	FT-03	65	32	1	1	0	97	1	77
2014	FT-04	59	30	5	4	2	89	6	81
2014	FT-05	62	29	8	2	0	91	2	66
2014	FT-06	86	10	5	0	0	95	0	21
2011	FT	60	32	6	1	1	92	2	324
2011	FT-02	57	33	10	0	0	90	0	39
2011	FT-03	60	30	8	0	3	90	3	77
2011	FT-04	52	40	6	2	0	92	2	99
2011	FT-05	66	27	4	1	1	93	3	73
2011	FT-06	77	23	0	0	0	100	0	26

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	43	39	10	6	1	0	83	7	312
2017	FT-02	52	27	16	5	0	0	79	5	37
2017	FT-03	31	47	12	8	1	1	79	9	96
2017	FT-04	39	42	7	8	4	0	81	12	84
2017	FT-05	50	40	6	3	0	0	90	3	62
2017	FT-06	78	22	0	0	0	0	100	0	18
2014	FT	39	43	7	6	4	0	82	10	294
2014	FT-02	33	47	14	6	0	0	81	6	36
2014	FT-03	30	48	10	9	1	1	79	11	77
2014	FT-04	33	52	7	2	5	0	85	7	81
2014	FT-05	41	39	3	9	8	0	80	17	66
2014	FT-06	90	5	5	0	0	0	95	0	21
2011	FT	32	44	10	10	4	0	76	14	324
2011	FT-02	20	44	13	15	8	0	64	23	39
2011	FT-03	30	43	14	10	3	0	73	13	77
2011	FT-04	21	53	10	10	5	0	75	15	99
2011	FT-05	37	43	4	12	4	0	79	16	73
2011	FT-06	73	23	0	4	0	0	96	4	26

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	49	32	10	6	3	0	81	9	313
2017	FT-02	52	27	19	3	0	0	79	3	37
2017	FT-03	43	32	13	5	7	0	75	12	96
2017	FT-04	49	36	4	8	2	0	86	11	85
2017	FT-05	47	35	11	6	0	0	82	6	62
2017	FT-06	61	39	0	0	0	0	100	0	18
2014	FT	45	35	10	7	3	0	81	10	294
2014	FT-02	56	36	8	0	0	0	92	0	36
2014	FT-03	39	39	13	8	0	1	79	8	77
2014	FT-04	38	41	5	10	6	0	79	16	81
2014	FT-05	41	36	11	8	5	0	77	12	66
2014	FT-06	81	10	5	0	5	0	90	5	21

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	51	35	8	5	2	0	0	86	6	313
2017	FT-02	62	30	8	0	0	0	0	92	0	37
2017	FT-03	42	41	12	3	2	0	0	83	5	96
2017	FT-04	52	33	5	7	4	0	0	85	11	85
2017	FT-05	50	34	8	6	0	0	2	85	7	62
2017	FT-06	67	28	6	0	0	0	0	94	0	18
2014	FT	50	34	7	6	2	0	1	85	8	293
2014	FT-02	50	42	6	3	0	0	0	92	3	36
2014	FT-03	53	33	8	5	1	0	0	86	7	76
2014	FT-04	42	40	9	6	2	0	1	83	9	81
2014	FT-05	47	32	8	8	5	2	0	80	12	66
2014	FT-06	76	19	5	0	0	0	0	95	0	21
2011	FT	47	36	9	6	1	0	0	83	8	324
2011	FT-02	38	49	5	8	0	0	0	87	8	39
2011	FT-03	45	39	10	5	0	0	0	84	5	77
2011	FT-04	36	39	14	8	2	1	0	76	10	99
2011	FT-05	52	33	7	7	1	0	0	85	8	73
2011	FT-06	85	12	0	0	4	0	0	96	4	26

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	55	33	9	2	1	87	3	313
2017	FT-02	62	21	13	3	0	84	3	37
2017	FT-03	49	42	7	1	1	91	2	96
2017	FT-04	55	29	9	4	2	85	6	85
2017	FT-05	52	34	11	2	2	85	3	62
2017	FT-06	67	33	0	0	0	100	0	18
2014	FT	48	36	10	4	2	84	6	294
2014	FT-02	42	44	11	3	0	86	3	36
2014	FT-03	53	31	8	5	3	84	8	77
2014	FT-04	41	43	7	4	5	84	9	81
2014	FT-05	44	36	12	6	2	80	8	66
2014	FT-06	71	24	5	0	0	95	0	21
2011	FT	46	39	9	6	1	84	6	324
2011	FT-02	31	51	8	8	3	82	10	39
2011	FT-03	42	44	9	5	0	86	5	77
2011	FT-04	41	36	13	8	2	77	10	99
2011	FT-05	56	31	8	4	0	88	4	73
2011	FT-06	73	23	4	0	0	96	0	26
2008	FT	50	34	7	7	3	84	10	253
2008	FT-02	40	37	7	13	3	77	17	30
2008	FT-03	45	42	4	5	4	87	9	54
2008	FT-04	51	27	8	8	5	78	14	70
2008	FT-05	51	38	8	3	0	89	3	63
2008	FT-06	74	11	0	16	0	84	16	19

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	46	37	11	4	1	1	84	5	313
2017	FT-02	62	24	11	0	0	3	89	0	37
2017	FT-03	51	37	10	1	1	0	88	2	96
2017	FT-04	40	40	13	6	1	0	80	7	85
2017	FT-05	40	35	13	10	2	0	76	11	62
2017	FT-06	39	61	0	0	0	0	100	0	18
2014	FT	40	41	12	4	2	0	82	6	294
2014	FT-02	47	42	8	0	3	0	89	3	36
2014	FT-03	48	36	9	6	0	0	84	6	77
2014	FT-04	43	46	6	4	1	0	89	5	81
2014	FT-05	32	42	18	3	5	0	74	8	66
2014	FT-06	19	38	29	14	0	0	57	14	21
2011	FT	32	39	18	6	4	0	72	10	324
2011	FT-02	43	41	13	0	3	0	84	3	39
2011	FT-03	40	34	17	9	0	0	74	9	77
2011	FT-04	27	39	20	9	4	0	67	13	99
2011	FT-05	26	47	21	3	4	0	73	7	73
2011	FT-06	23	38	12	12	12	4	64	24	26
2008	FT	35	39	17	6	4	0	74	9	253
2008	FT-02	47	37	10	3	0	3	86	3	30
2008	FT-03	40	42	11	5	2	0	82	7	54
2008	FT-04	35	45	11	3	6	0	80	8	70
2008	FT-05	27	43	27	2	2	0	70	3	63
2008	FT-06	21	16	26	26	11	0	37	37	19

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	7	13	35	25	15	0	4	42	22	311
2017	FT-02	0	13	35	21	22	0	8	47	15	37
2017	FT-03	6	11	28	25	23	1	6	51	19	95
2017	FT-04	8	12	48	20	10	0	2	30	21	84
2017	FT-05	15	19	26	34	6	0	0	40	34	62
2017	FT-06	0	11	56	28	6	0	0	33	11	18
2014	FT	7	18	36	22	15	0	1	38	26	292
2014	FT-02	3	22	36	19	17	0	3	37	26	36
2014	FT-03	7	11	32	28	21	1	1	50	18	76
2014	FT-04	8	23	35	23	11	0	1	34	30	80
2014	FT-05	11	26	36	18	9	0	0	27	36	66
2014	FT-06	5	5	52	24	14	0	0	38	10	21
2011	FT	6	25	34	20	10	1	4	32	33	323
2011	FT-02	8	18	31	13	15	3	13	33	30	39
2011	FT-03	5	18	32	24	13	3	5	40	26	76
2011	FT-04	7	35	33	18	5	0	1	23	43	99
2011	FT-05	7	29	29	25	11	0	0	36	36	73
2011	FT-06	0	12	69	15	4	0	0	19	12	26
2008	FT	9	29	36	16	8	0	2	24	39	253
2008	FT-02	3	27	23	27	10	0	10	41	33	30
2008	FT-03	9	29	33	16	13	0	0	29	38	54
2008	FT-04	8	27	37	16	10	1	1	26	36	70
2008	FT-05	8	36	43	11	3	0	0	14	43	63
2008	FT-06	21	32	32	16	0	0	0	16	53	19

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	7	12	24	25	28	1	3	55	20	307
2017	FT-02	0	3	22	28	34	3	11	71	3	36
2017	FT-03	7	7	24	22	35	1	3	59	15	93
2017	FT-04	8	13	31	21	23	0	4	46	22	84
2017	FT-05	8	24	21	26	19	2	0	46	33	62
2017	FT-06	6	11	22	28	28	6	0	59	18	18
2014	FT	3	8	24	30	30	2	3	63	12	294
2014	FT-02	6	8	14	25	39	3	6	70	15	36
2014	FT-03	4	6	19	32	31	3	4	68	11	77
2014	FT-04	5	9	28	25	28	2	2	56	14	81
2014	FT-05	0	12	30	35	21	0	2	57	12	66
2014	FT-06	0	0	29	33	38	0	0	71	0	21
2011	FT	6	14	24	33	18	2	4	53	21	324
2011	FT-02	10	18	15	26	20	0	10	51	32	39
2011	FT-03	6	13	16	31	22	7	5	60	22	77
2011	FT-04	7	16	32	34	6	2	2	42	24	99
2011	FT-05	3	12	30	31	22	0	1	54	15	73
2011	FT-06	4	0	19	50	23	0	4	76	4	26
2008	FT	11	24	32	18	12	1	2	31	36	253
2008	FT-02	13	30	33	7	10	0	7	18	46	30
2008	FT-03	9	22	27	15	24	4	0	40	32	54
2008	FT-04	7	17	34	27	14	0	1	42	24	70
2008	FT-05	9	29	41	16	5	0	0	21	39	63
2008	FT-06	16	32	32	16	5	0	0	21	47	19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	7	15	30	24	22	1	2	47	23	308
2017	FT-02	6	8	26	19	33	6	3	57	15	36
2017	FT-03	11	16	26	23	22	0	2	46	27	93
2017	FT-04	6	15	36	25	15	0	2	41	22	84
2017	FT-05	6	19	32	23	18	0	2	41	26	62
2017	FT-06	6	11	33	39	11	0	0	50	17	18
2014	FT	8	15	31	25	19	1	1	45	24	294
2014	FT-02	0	22	33	11	28	3	3	41	24	36
2014	FT-03	8	12	30	25	22	1	3	49	20	77
2014	FT-04	11	16	36	23	14	0	0	37	27	81
2014	FT-05	12	14	33	32	9	0	0	41	26	66
2014	FT-06	0	5	24	38	33	0	0	71	5	21
2011	FT	11	19	31	23	13	0	4	37	31	323
2011	FT-02	8	21	31	15	10	0	15	30	33	39
2011	FT-03	13	22	18	26	17	0	3	45	37	76
2011	FT-04	14	20	36	22	5	0	2	28	35	99
2011	FT-05	8	21	36	21	15	0	0	36	29	73
2011	FT-06	0	4	42	38	15	0	0	54	4	26
2008	FT	11	19	33	25	10	0	2	35	31	252
2008	FT-02	13	17	13	33	13	3	7	52	33	30
2008	FT-03	11	16	24	38	11	0	0	49	27	54
2008	FT-04	10	21	39	23	4	0	3	28	32	69
2008	FT-05	6	23	47	17	6	0	0	23	29	63
2008	FT-06	16	11	37	26	11	0	0	37	26	19

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	3	6	27	38	23	0	3	63	9	305
2017	FT-02	0	0	28	43	28	0	0	72	0	35
2017	FT-03	2	6	21	41	24	0	5	69	9	92
2017	FT-04	2	10	33	33	19	0	2	54	12	84
2017	FT-05	8	8	31	32	21	0	0	53	16	62
2017	FT-06	0	0	17	67	17	0	0	83	0	18
2014	FT	3	9	32	33	21	0	1	55	12	292
2014	FT-02	0	3	25	36	33	0	3	71	3	36
2014	FT-03	3	1	29	29	36	0	3	66	4	76
2014	FT-04	5	11	30	41	11	1	1	53	16	81
2014	FT-05	5	22	34	28	12	0	0	40	26	65
2014	FT-06	0	0	48	38	14	0	0	52	0	21
2011	FT	4	12	31	34	15	0	3	51	17	323
2011	FT-02	3	11	15	43	18	0	10	68	15	39
2011	FT-03	1	13	26	33	21	1	4	57	15	76
2011	FT-04	7	14	34	29	13	0	2	43	22	99
2011	FT-05	4	12	38	36	10	0	0	45	16	73
2011	FT-06	0	8	38	42	12	0	0	54	8	26
2008	FT	6	12	37	29	15	0	1	44	18	252
2008	FT-02	3	7	30	37	17	3	3	57	11	30
2008	FT-03	6	13	33	22	26	0	0	48	19	53
2008	FT-04	6	7	35	37	13	0	3	51	13	70
2008	FT-05	5	11	47	29	8	0	0	37	16	63
2008	FT-06	11	16	47	21	5	0	0	26	26	19

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	7	15	32	22	20	1	3	44	23	308
2017	FT-02	0	11	17	36	28	6	3	69	12	36
2017	FT-03	3	8	32	26	23	1	5	53	12	93
2017	FT-04	11	23	30	17	19	0	1	36	34	84
2017	FT-05	13	15	42	16	15	0	0	31	27	62
2017	FT-06	6	17	39	28	11	0	0	39	22	18
2014	FT	7	12	35	21	20	2	2	43	21	294
2014	FT-02	3	6	25	19	36	6	6	63	9	36
2014	FT-03	6	17	34	17	22	3	1	41	24	77
2014	FT-04	12	10	33	25	16	2	1	42	23	81
2014	FT-05	8	14	42	23	11	2	2	34	22	66
2014	FT-06	0	19	48	14	14	0	5	30	20	21
2011	FT	11	19	30	23	12	1	4	36	32	323
2011	FT-02	13	13	31	20	13	0	10	37	29	39
2011	FT-03	12	22	16	25	18	1	5	46	37	76
2011	FT-04	16	20	27	21	11	1	3	34	38	99
2011	FT-05	5	21	47	21	7	0	0	27	26	73
2011	FT-06	4	12	42	35	4	0	4	40	16	26
2008	FT	10	20	30	20	16	1	2	37	32	250
2008	FT-02	3	17	24	24	21	0	10	50	23	29
2008	FT-03	9	16	24	22	27	2	0	50	26	54
2008	FT-04	14	17	27	25	13	1	3	40	32	70
2008	FT-05	5	26	44	16	8	2	0	24	32	63
2008	FT-06	17	33	28	6	17	0	0	22	50	18

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	5	9	26	26	27	2	4	56	16	308
2017	FT-02	3	8	22	19	37	8	3	63	12	36
2017	FT-03	4	7	20	25	36	2	6	66	12	93
2017	FT-04	10	10	31	20	24	2	4	47	20	84
2017	FT-05	6	13	24	42	15	0	0	56	19	62
2017	FT-06	0	6	33	39	17	0	6	59	6	18
2014	FT	2	7	19	32	31	4	5	69	10	294
2014	FT-02	3	0	11	25	44	11	6	83	3	36
2014	FT-03	3	12	13	40	26	1	5	71	15	77
2014	FT-04	2	9	26	27	28	4	4	60	12	81
2014	FT-05	0	8	21	39	23	3	6	68	8	66
2014	FT-06	0	0	19	24	52	0	5	80	0	21
2011	FT	5	8	25	33	22	3	5	59	14	324
2011	FT-02	5	11	31	25	18	0	10	48	17	39
2011	FT-03	8	8	22	26	22	8	6	56	18	77
2011	FT-04	3	11	25	36	20	1	3	59	15	99
2011	FT-05	1	5	31	34	23	0	4	60	7	73
2011	FT-06	8	4	12	50	23	0	4	76	12	26
2008	FT	6	12	28	32	19	1	2	53	19	253
2008	FT-02	7	30	20	17	23	0	3	41	38	30
2008	FT-03	7	13	25	22	29	0	4	53	21	54
2008	FT-04	1	8	24	46	16	0	4	65	10	70
2008	FT-05	6	11	37	30	12	4	0	44	17	63
2008	FT-06	5	5	26	47	16	0	0	63	11	19

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	6	12	28	29	20	2	3	51	19	308
2017	FT-02	0	14	14	28	30	3	12	68	16	36
2017	FT-03	6	6	31	29	21	2	3	53	13	93
2017	FT-04	10	14	31	24	18	2	1	43	25	84
2017	FT-05	10	15	32	29	13	0	2	43	25	62
2017	FT-06	0	11	28	50	11	0	0	61	11	18
2014	FT	8	17	31	25	15	2	1	42	26	291
2014	FT-02	6	3	33	25	25	6	3	55	9	36
2014	FT-03	7	18	27	26	18	3	3	46	26	74
2014	FT-04	14	19	36	19	12	1	0	31	33	81
2014	FT-05	8	21	38	24	9	0	0	33	29	66
2014	FT-06	0	10	19	52	14	0	5	70	10	21

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	71	18	6	3	2	0	1	89	5	313
2017	FT-02	68	27	3	0	3	0	0	95	3	37
2017	FT-03	70	21	5	3	1	0	0	91	4	96
2017	FT-04	76	13	5	2	4	0	0	89	6	85
2017	FT-05	65	16	10	3	3	0	3	83	7	62
2017	FT-06	78	11	6	6	0	0	0	89	6	18
2014	FT	73	14	6	5	1	0	0	88	6	294
2014	FT-02	83	8	3	3	3	0	0	92	6	36
2014	FT-03	75	16	6	3	0	0	0	91	3	77
2014	FT-04	72	14	5	6	4	0	0	85	10	81
2014	FT-05	67	14	9	9	0	2	0	82	9	66
2014	FT-06	71	24	0	0	0	0	5	100	0	21
2011	FT	67	17	6	5	4	0	1	85	9	322
2011	FT-02	59	23	13	0	5	0	0	82	5	39
2011	FT-03	75	9	3	5	7	0	1	85	12	76
2011	FT-04	72	13	5	7	2	0	1	86	9	98
2011	FT-05	59	25	5	7	3	1	0	85	10	73
2011	FT-06	62	27	4	0	4	0	4	92	4	26
2008	FT	65	14	6	5	7	0	2	81	12	253
2008	FT-02	70	17	10	0	3	0	0	87	3	30
2008	FT-03	67	11	4	4	11	0	4	81	15	54
2008	FT-04	62	11	10	6	8	0	3	75	15	70
2008	FT-05	69	11	5	8	5	0	3	82	13	63
2008	FT-06	58	37	0	0	5	0	0	95	5	19

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	37	26	13	10	4	6	4	69	16	313
2017	FT-02	41	30	11	8	5	3	3	74	14	37
2017	FT-03	31	23	18	12	5	7	4	60	20	96
2017	FT-04	29	28	11	12	4	11	6	69	18	85
2017	FT-05	37	27	16	10	5	2	3	68	15	62
2017	FT-06	67	33	0	0	0	0	0	100	0	18
2014	FT	38	31	13	9	2	4	4	74	12	294
2014	FT-02	33	33	11	14	0	3	6	73	15	36
2014	FT-03	42	29	12	9	1	1	6	76	11	77
2014	FT-04	23	38	11	11	4	7	5	70	17	81
2014	FT-05	39	27	18	3	5	5	3	72	8	66
2014	FT-06	76	19	5	0	0	0	0	95	0	21

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	56	25	8	8	3	0	81	11	313
2017	FT-02	57	27	5	8	3	0	84	11	37
2017	FT-03	45	29	12	8	6	0	74	14	96
2017	FT-04	54	27	7	11	1	0	81	12	85
2017	FT-05	60	24	6	6	3	0	84	10	62
2017	FT-06	100	0	0	0	0	0	100	0	18
2014	FT	52	28	8	8	3	0	80	12	294
2014	FT-02	44	36	8	11	0	0	81	11	36
2014	FT-03	51	29	10	8	3	0	79	10	77
2014	FT-04	41	33	11	9	6	0	74	15	81
2014	FT-05	61	23	5	8	3	2	85	11	66
2014	FT-06	76	19	5	0	0	0	95	0	21

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	46	36	7	8	2	0	0	83	11	313
2017	FT-02	60	30	5	5	0	0	0	89	5	37
2017	FT-03	45	35	9	8	3	0	0	79	11	96
2017	FT-04	38	41	6	13	1	1	0	80	14	85
2017	FT-05	45	37	5	8	5	0	0	82	13	62
2017	FT-06	72	28	0	0	0	0	0	100	0	18
2014	FT	50	32	7	8	2	1	0	83	10	294
2014	FT-02	53	36	3	6	3	0	0	89	8	36
2014	FT-03	45	32	8	13	1	0	0	78	14	77
2014	FT-04	42	31	14	9	5	0	0	73	14	81
2014	FT-05	50	42	3	5	0	0	0	92	5	66
2014	FT-06	76	19	5	0	0	0	0	95	0	21
2011	FT	43	35	8	10	4	0	0	79	13	323
2011	FT-02	36	39	8	10	8	0	0	74	18	39
2011	FT-03	39	39	10	8	4	0	0	78	12	77
2011	FT-04	36	43	6	14	1	0	0	79	15	99
2011	FT-05	50	29	10	7	4	0	0	79	11	72
2011	FT-06	77	15	0	4	4	0	0	92	8	26
2008	FT	44	36	7	6	4	1	1	82	11	253
2008	FT-02	60	27	10	0	0	3	0	90	0	30
2008	FT-03	36	42	5	5	11	0	0	78	16	54
2008	FT-04	40	35	7	11	3	0	4	78	15	70
2008	FT-05	42	41	6	6	3	2	0	84	9	63
2008	FT-06	47	37	11	0	0	5	0	89	0	19

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	39	27	15	8	4	5	1	71	13	312
2017	FT-02	36	38	11	5	3	5	3	80	9	37
2017	FT-03	31	25	20	12	5	6	1	60	18	95
2017	FT-04	29	33	16	9	5	7	0	67	15	85
2017	FT-05	47	26	15	6	6	0	0	73	13	62
2017	FT-06	83	17	0	0	0	0	0	100	0	18
2014	FT	39	27	11	11	4	6	1	71	17	294
2014	FT-02	39	22	14	11	6	8	0	67	18	36
2014	FT-03	32	30	13	14	4	6	0	67	19	77
2014	FT-04	32	25	11	15	7	7	2	63	25	81
2014	FT-05	42	38	8	6	3	2	2	83	9	66
2014	FT-06	81	10	10	0	0	0	0	90	0	21
2011	FT	39	28	10	8	9	6	0	71	18	323
2011	FT-02	23	26	13	13	13	13	0	56	29	39
2011	FT-03	35	30	8	12	8	8	0	70	21	77
2011	FT-04	31	32	13	7	9	7	0	68	17	99
2011	FT-05	46	29	10	6	8	1	0	76	14	72
2011	FT-06	92	4	0	0	4	0	0	96	4	26
2008	FT	42	28	9	4	9	7	1	76	14	253
2008	FT-02	40	30	3	3	10	13	0	81	15	30
2008	FT-03	36	33	9	4	9	9	0	76	14	54
2008	FT-04	41	21	14	4	8	10	1	70	14	70
2008	FT-05	48	28	9	5	6	2	2	79	11	63
2008	FT-06	37	37	5	11	11	0	0	74	21	19

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	22	28	10	16	7	14	3	60	27	312
2017	FT-02	30	24	11	8	8	13	6	67	20	37
2017	FT-03	15	26	13	17	9	18	1	51	33	95
2017	FT-04	14	25	9	26	5	16	5	49	39	85
2017	FT-05	23	37	11	11	8	6	3	66	21	62
2017	FT-06	56	39	0	6	0	0	0	94	6	18
2014	FT	23	24	15	16	5	16	2	57	25	294
2014	FT-02	19	28	14	8	3	28	0	65	15	36
2014	FT-03	19	19	21	14	4	18	4	50	23	77
2014	FT-04	19	16	15	19	9	22	1	45	35	81
2014	FT-05	20	35	14	20	5	5	3	59	26	66
2014	FT-06	62	33	5	0	0	0	0	95	0	21

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	58	30	4	6	2	88	8	313
2017	FT-02	54	38	0	8	0	92	8	37
2017	FT-03	60	29	3	3	4	90	7	96
2017	FT-04	52	33	6	8	1	85	9	85
2017	FT-05	58	29	6	5	2	87	6	62
2017	FT-06	72	28	0	0	0	100	0	18
2014	FT	55	35	4	6	0	90	6	294
2014	FT-02	64	31	3	0	3	94	3	36
2014	FT-03	53	38	4	5	0	91	5	77
2014	FT-04	47	38	5	10	0	85	10	81
2014	FT-05	56	35	2	8	0	91	8	66
2014	FT-06	76	19	5	0	0	95	0	21

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	52	32	8	6	3	0	0	84	8	313
2017	FT-02	57	27	13	3	0	0	0	84	3	37
2017	FT-03	50	34	8	5	3	0	0	84	8	96
2017	FT-04	52	32	6	11	0	0	0	84	11	85
2017	FT-05	50	34	3	5	8	0	0	84	13	62
2017	FT-06	56	28	17	0	0	0	0	83	0	18
2014	FT	51	30	8	7	2	1	0	82	10	294
2014	FT-02	50	39	3	3	0	6	0	94	3	36
2014	FT-03	48	30	13	6	3	0	0	78	9	77
2014	FT-04	56	28	7	4	4	0	1	85	8	81
2014	FT-05	42	33	6	14	3	2	0	77	17	66
2014	FT-06	71	19	5	5	0	0	0	90	5	21
2011	FT	39	35	10	12	3	0	0	74	16	322
2011	FT-02	31	32	21	13	3	0	0	63	16	38
2011	FT-03	39	34	10	17	0	0	0	73	17	77
2011	FT-04	34	39	10	10	7	0	0	73	17	98
2011	FT-05	38	40	5	15	1	0	0	78	16	73
2011	FT-06	65	15	12	4	4	0	0	81	8	26
2008	FT	36	36	11	11	7	0	0	72	17	253
2008	FT-02	40	30	17	7	7	0	0	70	13	30
2008	FT-03	24	53	2	12	9	0	0	77	22	54
2008	FT-04	45	34	14	3	4	0	0	79	7	70
2008	FT-05	39	30	12	14	5	0	0	69	18	63
2008	FT-06	26	26	5	26	11	5	0	56	39	19

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	59	27	6	6	1	1	0	88	7	312
2017	FT-02	65	24	11	0	0	0	0	89	0	37
2017	FT-03	55	28	7	6	2	1	1	85	8	95
2017	FT-04	59	31	2	6	0	2	0	92	6	85
2017	FT-05	56	27	5	8	2	2	0	85	10	62
2017	FT-06	72	22	6	0	0	0	0	94	0	18
2014	FT	59	23	10	4	2	3	0	84	6	294
2014	FT-02	64	17	11	3	0	3	3	85	3	36
2014	FT-03	53	25	13	5	1	3	0	80	7	77
2014	FT-04	62	21	10	2	2	2	0	85	5	81
2014	FT-05	52	32	6	5	3	3	0	86	8	66
2014	FT-06	81	10	10	0	0	0	0	90	0	21
2011	FT	50	26	10	8	3	2	1	78	11	322
2011	FT-02	42	21	18	16	3	0	0	63	18	38
2011	FT-03	38	27	18	10	0	4	3	69	11	77
2011	FT-04	47	24	7	10	6	3	2	75	17	98
2011	FT-05	57	33	4	1	3	1	0	92	4	73
2011	FT-06	81	15	0	0	4	0	0	96	4	26
2008	FT	44	28	12	7	7	1	0	73	15	253
2008	FT-02	40	33	17	7	0	0	3	76	7	30
2008	FT-03	42	29	12	5	11	0	0	71	16	54
2008	FT-04	47	27	13	7	6	1	0	74	13	70
2008	FT-05	48	29	9	9	5	0	0	77	14	63
2008	FT-06	32	26	11	5	16	11	0	65	24	19

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	54	32	6	6	3	0	86	8	313
2017	FT-02	65	21	11	3	0	0	87	3	37
2017	FT-03	47	36	9	5	3	0	83	8	96
2017	FT-04	53	32	5	9	0	1	86	10	85
2017	FT-05	55	32	0	5	8	0	87	13	62
2017	FT-06	67	22	6	6	0	0	89	6	18
2014	FT	53	29	8	5	3	1	83	9	294
2014	FT-02	56	22	6	11	0	6	82	12	36
2014	FT-03	48	34	8	6	1	3	84	8	77
2014	FT-04	47	36	11	2	4	0	83	6	81
2014	FT-05	52	29	8	6	6	0	80	12	66
2014	FT-06	81	10	5	0	5	0	90	5	21
2011	FT	46	31	9	10	5	0	77	15	322
2011	FT-02	34	42	5	8	8	3	78	16	38
2011	FT-03	43	25	18	13	1	0	68	14	77
2011	FT-04	42	34	6	10	8	0	76	18	98
2011	FT-05	47	32	7	11	4	0	78	15	73
2011	FT-06	81	12	4	0	4	0	92	4	26
2008	FT	35	39	8	10	7	1	75	17	253
2008	FT-02	30	43	7	17	0	3	76	17	30
2008	FT-03	31	45	9	4	11	0	76	15	54
2008	FT-04	38	39	8	8	6	0	77	14	70
2008	FT-05	37	39	8	11	5	0	77	15	63
2008	FT-06	26	37	5	16	11	5	67	28	19

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	84	10	3	1	2	1	95	3	313
2017	FT-02	87	5	3	0	3	3	94	3	37
2017	FT-03	77	17	4	1	1	0	94	2	96
2017	FT-04	88	7	1	1	2	0	95	4	85
2017	FT-05	81	10	3	2	3	2	92	5	62
2017	FT-06	89	11	0	0	0	0	100	0	18
2014	FT	86	10	2	0	1	1	97	2	294
2014	FT-02	89	8	3	0	0	0	97	0	36
2014	FT-03	86	6	5	1	0	1	93	1	77
2014	FT-04	86	9	0	0	5	0	95	5	81
2014	FT-05	82	18	0	0	0	0	100	0	66
2014	FT-06	90	5	0	0	0	5	100	0	21
2011	FT	80	9	4	2	4	1	90	6	321
2011	FT-02	86	5	3	3	3	0	92	5	37
2011	FT-03	78	10	5	0	7	0	88	7	77
2011	FT-04	81	7	5	2	4	1	89	6	98
2011	FT-05	79	12	3	3	1	1	93	4	73
2011	FT-06	73	8	8	4	4	4	84	8	26
2008	FT	73	10	5	5	5	3	85	10	253
2008	FT-02	87	10	3	0	0	0	97	0	30
2008	FT-03	69	13	2	5	7	4	85	13	54
2008	FT-04	73	7	4	3	7	6	85	10	70
2008	FT-05	75	8	6	8	3	0	83	11	63
2008	FT-06	53	11	11	11	11	5	67	22	19

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	59	22	8	2	2	2	5	87	4	313
2017	FT-02	52	24	11	3	3	0	8	82	6	37
2017	FT-03	54	27	8	2	1	4	4	88	3	96
2017	FT-04	64	20	6	4	2	2	2	88	6	85
2017	FT-05	66	19	10	0	3	0	2	87	3	62
2017	FT-06	67	11	6	6	0	0	11	88	6	18
2014	FT	59	18	5	5	5	3	5	84	10	294
2014	FT-02	50	22	3	6	6	0	14	84	13	36
2014	FT-03	62	21	6	1	1	5	3	90	3	77
2014	FT-04	69	11	6	4	7	1	1	82	11	81
2014	FT-05	53	21	5	11	5	5	2	79	16	66
2014	FT-06	57	14	0	0	10	0	19	88	12	21
2011	FT	43	24	10	8	10	3	3	71	18	324
2011	FT-02	46	18	10	8	5	8	5	73	15	39
2011	FT-03	43	26	5	5	13	4	4	75	20	77
2011	FT-04	39	24	11	14	11	1	0	63	25	99
2011	FT-05	47	22	15	4	10	1	1	70	14	73
2011	FT-06	38	31	15	0	4	4	8	78	4	26

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	66	23	5	3	3	89	6	313
2017	FT-02	65	21	8	5	0	87	5	37
2017	FT-03	61	26	7	1	5	87	6	96
2017	FT-04	65	26	5	2	2	91	5	85
2017	FT-05	66	23	3	6	2	89	8	62
2017	FT-06	100	0	0	0	0	100	0	18

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	63	26	5	3	2	89	6	313
2017	FT-02	65	32	3	0	0	97	0	37
2017	FT-03	58	27	8	3	4	84	8	96
2017	FT-04	67	26	1	4	2	93	6	85
2017	FT-05	66	21	6	5	2	87	6	62
2017	FT-06	78	17	6	0	0	94	0	18

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	61	24	8	4	3	0	85	8	313
2017	FT-02	68	16	11	5	0	0	84	5	37
2017	FT-03	57	20	13	7	3	0	77	10	96
2017	FT-04	60	27	5	4	4	1	88	7	85
2017	FT-05	63	26	3	2	6	0	89	8	62
2017	FT-06	72	22	6	0	0	0	94	0	18
2014	FT	60	28	6	3	3	0	88	6	294
2014	FT-02	61	28	8	3	0	0	89	3	36
2014	FT-03	57	29	4	6	3	1	87	9	77
2014	FT-04	54	36	5	2	2	0	90	5	81
2014	FT-05	61	27	8	0	5	0	88	5	66
2014	FT-06	86	5	5	0	5	0	90	5	21

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	47	30	8	5	0	1	9	85	6	91
2017	FT-05	46	25	9	7	0	2	12	82	8	57
2017	FT-06	61	33	0	0	0	0	6	100	0	18
2014	FT	48	33	8	6	1	3	3	84	8	80
2014	FT-05	35	35	9	9	2	5	5	77	13	43
2014	FT-06	75	25	0	0	0	0	0	100	0	20

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	30	34	11	13	11	1	0	65	24	313
2017	FT-02	57	35	5	0	3	0	0	92	3	37
2017	FT-03	32	39	12	7	7	2	0	72	15	96
2017	FT-04	25	34	12	16	12	1	0	60	29	85
2017	FT-05	18	27	11	21	23	0	0	45	44	62
2017	FT-06	22	33	11	22	11	0	0	56	33	18
2014	FT	35	33	11	12	5	4	0	71	18	294
2014	FT-02	61	22	8	3	0	6	0	88	3	36
2014	FT-03	43	39	9	6	1	1	0	83	8	77
2014	FT-04	26	35	9	16	7	7	0	65	25	81
2014	FT-05	26	29	20	15	9	2	0	55	25	66
2014	FT-06	38	33	10	19	0	0	0	71	19	21
2011	FT	31	33	15	8	7	5	0	68	16	323
2011	FT-02	33	33	10	10	3	10	0	74	14	39
2011	FT-03	36	31	16	5	6	5	0	71	12	77
2011	FT-04	20	32	24	11	7	4	1	55	19	99
2011	FT-05	31	37	11	10	7	4	0	71	17	72
2011	FT-06	58	31	4	0	8	0	0	88	8	26

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	32	34	10	12	10	1	0	67	23	313
2017	FT-02	60	32	3	3	0	3	0	94	3	37
2017	FT-03	36	33	13	7	8	2	0	71	16	96
2017	FT-04	25	38	8	18	12	0	0	62	29	85
2017	FT-05	21	31	11	18	19	0	0	52	37	62
2017	FT-06	22	39	11	22	6	0	0	61	28	18
2014	FT	36	31	15	11	6	1	0	68	17	294
2014	FT-02	53	33	11	0	0	3	0	89	0	36
2014	FT-03	43	36	9	9	3	0	0	79	12	77
2014	FT-04	32	28	17	12	10	0	0	60	22	81
2014	FT-05	20	32	21	17	9	2	0	52	26	66
2014	FT-06	48	24	19	10	0	0	0	71	10	21
2011	FT	31	36	16	10	7	1	0	68	16	324
2011	FT-02	39	26	15	10	10	0	0	64	20	39
2011	FT-03	29	39	17	9	5	1	0	68	14	77
2011	FT-04	16	46	18	8	8	2	1	65	17	99
2011	FT-05	34	30	18	14	4	0	0	64	18	73
2011	FT-06	65	31	0	0	4	0	0	96	4	26
2008	FT	21	36	20	13	7	2	1	58	21	252
2008	FT-02	17	40	30	13	0	0	0	57	13	30
2008	FT-03	16	40	22	9	9	2	2	58	19	54
2008	FT-04	24	30	22	18	3	3	0	55	22	70
2008	FT-05	17	43	17	14	6	2	2	62	21	63
2008	FT-06	32	32	11	0	26	0	0	63	26	19

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	30	32	13	13	9	3	0	64	23	313
2017	FT-02	46	38	8	5	0	3	0	86	6	37
2017	FT-03	29	37	12	9	8	4	0	69	18	96
2017	FT-04	25	33	12	21	7	2	0	59	29	85
2017	FT-05	26	23	13	18	21	0	0	48	39	62
2017	FT-06	28	33	17	11	11	0	0	61	22	18
2014	FT	30	34	13	15	4	4	0	66	21	293
2014	FT-02	44	42	6	3	0	6	0	91	3	36
2014	FT-03	35	39	10	10	1	4	0	77	12	77
2014	FT-04	23	33	16	19	4	5	0	60	23	81
2014	FT-05	22	28	17	18	14	2	0	50	33	65
2014	FT-06	38	29	14	19	0	0	0	67	19	21
2011	FT	24	42	14	11	5	3	0	68	17	321
2011	FT-02	29	42	5	16	8	0	0	71	24	38
2011	FT-03	23	43	13	9	4	8	0	72	14	77
2011	FT-04	11	45	23	10	6	4	0	59	17	98
2011	FT-05	26	42	10	16	4	1	0	69	21	73
2011	FT-06	56	36	8	0	0	0	0	92	0	25
2008	FT	13	43	20	14	6	4	0	59	21	253
2008	FT-02	13	43	27	3	3	10	0	63	7	30
2008	FT-03	11	47	22	13	4	2	2	60	17	54
2008	FT-04	13	42	18	17	6	4	0	57	23	70
2008	FT-05	9	51	17	14	5	4	0	63	19	63
2008	FT-06	26	16	26	16	16	0	0	42	32	19

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	40	30	13	10	5	3	0	71	15	312
2017	FT-02	60	27	5	3	0	5	0	91	3	37
2017	FT-03	43	25	14	11	2	4	0	71	14	96
2017	FT-04	32	33	13	12	7	2	0	67	20	84
2017	FT-05	32	32	15	10	11	0	0	65	21	62
2017	FT-06	39	33	17	6	6	0	0	72	11	18
2014	FT	41	32	11	7	5	3	0	76	13	294
2014	FT-02	58	25	6	3	0	8	0	91	3	36
2014	FT-03	48	22	14	6	4	4	1	74	11	77
2014	FT-04	32	38	10	12	7	0	0	70	20	81
2014	FT-05	26	44	14	9	6	2	0	71	15	66
2014	FT-06	62	29	10	0	0	0	0	90	0	21
2011	FT	33	32	12	12	7	3	0	67	20	322
2011	FT-02	36	28	5	15	10	5	0	67	27	39
2011	FT-03	29	39	8	14	5	5	0	71	21	77
2011	FT-04	22	35	19	12	10	2	0	58	23	98
2011	FT-05	37	30	15	10	6	3	0	69	16	73
2011	FT-06	68	24	4	4	0	0	0	92	4	25
2008	FT	16	34	15	19	8	8	0	54	29	253
2008	FT-02	17	23	27	17	0	17	0	48	20	30
2008	FT-03	11	31	22	20	9	5	2	45	31	54
2008	FT-04	14	35	13	18	8	11	0	56	30	70
2008	FT-05	14	44	11	15	9	6	0	62	26	63
2008	FT-06	32	21	11	21	11	5	0	56	33	19

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	28	37	14	13	8	1	0	65	21	312
2017	FT-02	49	30	13	8	0	0	0	79	8	37
2017	FT-03	27	41	16	11	4	1	0	69	16	95
2017	FT-04	22	36	12	14	14	1	0	60	29	85
2017	FT-05	19	35	16	15	13	2	0	56	28	62
2017	FT-06	33	44	6	17	0	0	0	78	17	18
2014	FT	25	38	15	12	8	1	0	65	20	292
2014	FT-02	42	39	11	0	6	3	0	83	6	36
2014	FT-03	26	44	13	13	3	0	1	71	16	77
2014	FT-04	17	35	21	9	16	2	0	53	25	81
2014	FT-05	19	38	17	20	6	0	0	56	27	64
2014	FT-06	48	38	5	10	0	0	0	86	10	21
2011	FT	23	43	13	13	6	2	0	68	19	322
2011	FT-02	18	54	5	13	10	0	0	72	23	39
2011	FT-03	22	42	14	13	5	4	0	66	19	77
2011	FT-04	17	42	24	10	5	2	0	60	16	98
2011	FT-05	21	47	8	19	5	0	0	67	25	73
2011	FT-06	64	32	0	4	0	0	0	96	4	25
2008	FT	16	35	19	18	10	2	0	52	29	253
2008	FT-02	27	33	13	13	7	3	3	64	21	30
2008	FT-03	13	32	24	20	7	4	0	47	28	54
2008	FT-04	14	37	21	14	14	0	0	51	28	70
2008	FT-05	11	41	19	20	8	2	0	53	28	63
2008	FT-06	21	26	21	21	11	0	0	47	32	19

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	55	35	5	4	1	0	0	90	5	312
2017	FT-02	68	32	0	0	0	0	0	100	0	37
2017	FT-03	54	37	5	3	1	0	0	91	4	95
2017	FT-04	52	35	4	7	2	0	0	87	9	85
2017	FT-05	42	45	6	5	2	0	0	87	6	62
2017	FT-06	83	0	17	0	0	0	0	83	0	18
2014	FT	48	37	7	5	3	0	0	85	8	294
2014	FT-02	78	17	6	0	0	0	0	94	0	36
2014	FT-03	48	39	6	5	0	1	0	88	5	77
2014	FT-04	43	43	7	2	4	0	0	86	6	81
2014	FT-05	33	42	6	11	8	0	0	76	18	66
2014	FT-06	62	29	5	5	0	0	0	90	5	21
2011	FT	41	43	11	4	1	0	0	85	4	323
2011	FT-02	39	49	5	5	3	0	0	87	8	39
2011	FT-03	39	49	9	3	0	0	0	88	3	77
2011	FT-04	35	41	14	7	1	0	1	77	8	99
2011	FT-05	44	44	11	1	0	0	0	88	1	73
2011	FT-06	68	32	0	0	0	0	0	100	0	25

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	58	29	7	5	1	0	0	87	6	311
2017	FT-02	70	27	3	0	0	0	0	97	0	37
2017	FT-03	54	33	7	6	0	0	0	87	6	95
2017	FT-04	54	29	8	6	2	0	0	84	8	85
2017	FT-05	55	27	10	8	0	0	0	82	8	62
2017	FT-06	71	29	0	0	0	0	0	100	0	17
2014	FT	54	31	7	3	1	2	0	87	5	294
2014	FT-02	67	22	8	0	0	3	0	91	0	36
2014	FT-03	48	39	4	4	1	4	0	91	5	77
2014	FT-04	49	35	7	6	1	1	0	85	8	81
2014	FT-05	53	30	11	3	3	0	0	83	6	66
2014	FT-06	76	14	10	0	0	0	0	90	0	21
2011	FT	50	31	10	5	1	2	1	84	6	324
2011	FT-02	54	34	10	0	0	3	0	90	0	39
2011	FT-03	48	30	9	8	0	3	3	82	8	77
2011	FT-04	42	36	13	5	1	1	1	80	6	99
2011	FT-05	56	30	5	4	3	1	0	88	7	73
2011	FT-06	65	23	8	4	0	0	0	88	4	26

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	45	32	12	6	4	1	0	78	10	312
2017	FT-02	52	24	16	3	0	5	0	80	3	37
2017	FT-03	44	40	10	5	1	0	0	83	6	95
2017	FT-04	38	28	22	6	6	0	0	66	12	85
2017	FT-05	50	29	3	8	10	0	0	79	18	62
2017	FT-06	56	33	6	0	6	0	0	89	6	18
2014	FT	48	31	9	7	4	1	0	80	11	294
2014	FT-02	61	25	8	3	0	3	0	89	3	36
2014	FT-03	51	31	8	4	5	1	0	83	9	77
2014	FT-04	41	31	11	14	4	0	0	72	17	81
2014	FT-05	42	41	5	6	6	0	0	83	12	66
2014	FT-06	67	24	10	0	0	0	0	90	0	21
2011	FT	42	33	12	8	3	2	1	77	11	324
2011	FT-02	33	36	20	3	3	3	3	73	6	39
2011	FT-03	40	31	17	8	3	1	0	72	11	77
2011	FT-04	38	36	12	10	2	2	0	75	12	99
2011	FT-05	42	33	4	10	5	4	1	80	16	73
2011	FT-06	69	23	4	4	0	0	0	92	4	26
2008	FT	40	34	9	9	5	3	0	77	15	253
2008	FT-02	47	27	7	10	3	3	3	79	14	30
2008	FT-03	34	40	11	11	2	2	0	76	13	54
2008	FT-04	40	37	4	13	1	5	0	81	15	70
2008	FT-05	41	34	9	9	5	2	0	76	14	63
2008	FT-06	53	32	5	0	11	0	0	84	11	19

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	46	38	11	3	1	1	0	85	4	310
2017	FT-02	52	35	8	0	0	3	3	91	0	37
2017	FT-03	38	45	15	1	0	1	0	84	1	94
2017	FT-04	44	35	14	5	2	0	0	79	7	85
2017	FT-05	47	42	3	5	3	0	0	89	8	62
2017	FT-06	83	17	0	0	0	0	0	100	0	18
2014	FT	36	38	11	7	3	4	1	77	11	294
2014	FT-02	36	33	8	3	6	14	0	81	10	36
2014	FT-03	35	40	10	5	4	4	1	79	10	77
2014	FT-04	31	41	16	7	2	1	1	73	10	81
2014	FT-05	35	39	9	12	2	3	0	77	14	66
2014	FT-06	57	29	14	0	0	0	0	86	0	21
2011	FT	32	36	17	6	3	5	1	72	10	324
2011	FT-02	36	36	13	3	3	10	0	80	6	39
2011	FT-03	21	39	21	10	3	5	1	64	14	77
2011	FT-04	32	25	26	6	3	6	1	62	10	99
2011	FT-05	32	45	11	4	5	3	0	79	10	73
2011	FT-06	62	35	4	0	0	0	0	96	0	26

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	20	24	13	18	17	7	2	48	38	311
2017	FT-02	33	40	8	5	3	5	5	82	9	37
2017	FT-03	19	21	18	16	16	8	2	44	36	94
2017	FT-04	13	26	9	26	18	8	0	42	47	85
2017	FT-05	19	15	15	19	29	2	2	35	50	62
2017	FT-06	22	39	0	11	11	6	11	73	27	18
2014	FT	18	18	15	18	16	10	5	43	40	294
2014	FT-02	19	22	14	14	6	19	6	56	26	36
2014	FT-03	18	22	12	22	14	8	4	46	41	77
2014	FT-04	14	15	17	20	21	11	2	33	47	81
2014	FT-05	14	18	17	15	21	11	5	38	43	66
2014	FT-06	43	19	10	10	0	0	19	76	12	21
2011	FT	12	20	18	15	16	11	7	40	38	323
2011	FT-02	10	20	18	15	10	15	10	41	34	39
2011	FT-03	14	18	17	14	20	13	3	39	41	76
2011	FT-04	5	18	23	16	16	16	5	30	41	99
2011	FT-05	11	22	14	21	16	5	11	39	44	73
2011	FT-06	27	31	8	4	15	4	12	68	23	26

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	64	24	5	4	2	1	1	90	5	313
2017	FT-02	70	21	3	0	3	3	0	94	3	37
2017	FT-03	67	23	5	3	1	1	0	90	5	96
2017	FT-04	62	22	5	7	1	1	1	87	8	85
2017	FT-05	50	35	6	3	3	0	2	87	7	62
2017	FT-06	72	22	6	0	0	0	0	94	0	18
2014	FT	66	20	4	7	1	0	1	87	9	293
2014	FT-02	72	19	0	6	3	0	0	92	8	36
2014	FT-03	71	14	6	6	0	0	1	87	7	77
2014	FT-04	58	24	4	13	3	0	0	81	15	80
2014	FT-05	59	29	6	6	0	0	0	88	6	66
2014	FT-06	86	10	0	0	0	0	5	100	0	21

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	77	16	3	1	1	1	2	96	2	313
2017	FT-02	79	16	3	0	0	3	0	97	0	37
2017	FT-03	74	21	2	0	1	1	1	97	1	96
2017	FT-04	74	19	1	1	2	0	2	95	4	85
2017	FT-05	77	11	5	2	0	0	5	93	2	62
2017	FT-06	89	0	6	0	0	6	0	94	0	18
2014	FT	77	14	4	2	1	1	0	93	3	292
2014	FT-02	89	8	3	0	0	0	0	97	0	36
2014	FT-03	74	14	8	3	0	1	0	89	3	77
2014	FT-04	79	13	1	6	0	1	0	92	6	80
2014	FT-05	70	23	5	0	2	2	0	94	2	66
2014	FT-06	80	15	0	0	0	0	5	100	0	20
2011	FT	67	17	7	3	2	2	3	88	5	323
2011	FT-02	64	23	5	3	3	0	3	89	5	39
2011	FT-03	67	18	4	3	4	1	3	89	7	77
2011	FT-04	67	13	10	4	1	3	2	84	5	99
2011	FT-05	68	21	6	1	0	1	3	93	1	72
2011	FT-06	69	15	8	0	0	0	8	92	0	26
2008	FT	62	19	8	4	3	1	4	85	7	253
2008	FT-02	80	17	0	0	0	0	3	100	0	30
2008	FT-03	65	18	4	4	4	2	4	88	8	54
2008	FT-04	62	20	7	1	6	1	3	85	7	70
2008	FT-05	57	14	14	8	2	2	3	75	10	63
2008	FT-06	53	32	11	5	0	0	0	84	5	19

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	40	37	9	8	5	0	78	13	311
2017	FT-02	54	35	5	3	3	0	89	5	37
2017	FT-03	38	34	10	9	9	0	72	18	95
2017	FT-04	37	42	12	5	5	0	79	10	84
2017	FT-05	34	35	11	16	3	0	69	19	62
2017	FT-06	44	56	0	0	0	0	100	0	18
2014	FT	36	35	11	12	5	1	71	17	294
2014	FT-02	44	31	11	8	3	3	77	11	36
2014	FT-03	35	32	13	17	3	0	68	19	77
2014	FT-04	35	37	9	12	7	0	72	20	81
2014	FT-05	23	41	17	11	8	2	65	18	66
2014	FT-06	57	38	5	0	0	0	95	0	21
2011	FT	29	34	15	11	9	2	64	21	322
2011	FT-02	23	36	5	13	23	0	59	36	39
2011	FT-03	30	34	14	11	7	4	67	18	76
2011	FT-04	21	35	21	10	10	2	58	21	99
2011	FT-05	31	32	12	18	7	0	62	25	72
2011	FT-06	54	38	4	4	0	0	92	4	26
2008	FT	18	39	13	17	11	2	58	29	253
2008	FT-02	37	37	17	3	7	0	73	10	30
2008	FT-03	13	45	11	22	9	0	58	31	54
2008	FT-04	10	42	13	18	13	4	55	32	70
2008	FT-05	19	36	16	22	6	2	55	29	63
2008	FT-06	37	26	5	0	32	0	63	32	19

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	20	31	14	18	14	1	2	53	33	313
2017	FT-02	24	35	16	16	5	3	0	61	22	37
2017	FT-03	12	35	16	16	18	0	2	48	35	96
2017	FT-04	24	28	9	24	14	0	1	52	38	85
2017	FT-05	21	24	16	16	21	0	2	46	38	62
2017	FT-06	28	56	17	0	0	0	0	83	0	18
2014	FT	22	21	15	20	17	2	1	45	39	294
2014	FT-02	25	14	17	31	8	6	0	41	41	36
2014	FT-03	23	31	14	16	14	1	0	55	30	77
2014	FT-04	21	17	16	19	25	2	0	39	44	81
2014	FT-05	12	27	14	26	20	0	2	40	46	66
2014	FT-06	43	10	14	14	5	0	14	61	22	21
2011	FT	18	25	16	21	16	2	2	45	38	323
2011	FT-02	15	26	8	33	18	0	0	41	51	39
2011	FT-03	19	25	19	14	18	4	0	46	34	77
2011	FT-04	10	28	18	26	15	1	1	39	42	99
2011	FT-05	18	24	15	22	19	0	1	42	42	72
2011	FT-06	46	27	8	8	4	4	4	79	13	26
2008	FT	7	32	18	20	21	2	1	39	42	252
2008	FT-02	3	27	23	20	27	0	0	30	47	30
2008	FT-03	9	47	7	13	22	2	0	57	35	54
2008	FT-04	3	29	30	23	13	3	0	32	37	69
2008	FT-05	12	27	14	26	19	2	0	40	46	63
2008	FT-06	5	11	21	5	53	0	5	17	61	19

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	34	41	14	7	1	2	0	76	9	312
2017	FT-02	36	40	19	3	0	3	0	78	3	37
2017	FT-03	26	39	21	8	2	2	1	67	11	95
2017	FT-04	33	42	9	11	2	2	0	77	13	85
2017	FT-05	34	48	11	6	0	0	0	82	6	62
2017	FT-06	61	28	6	6	0	0	0	89	6	18

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	54	33	8	3	2	1	87	4	311
2017	FT-02	68	32	0	0	0	0	100	0	37
2017	FT-03	49	33	14	0	3	1	83	3	95
2017	FT-04	49	38	8	4	1	0	87	5	84
2017	FT-05	55	27	8	6	2	2	84	8	62
2017	FT-06	78	17	0	6	0	0	94	6	18
2014	FT	57	30	6	2	1	3	90	3	294
2014	FT-02	64	28	3	6	0	0	92	6	36
2014	FT-03	53	32	10	1	1	1	87	3	77
2014	FT-04	51	31	6	5	1	6	87	7	81
2014	FT-05	53	39	3	0	2	3	95	2	66
2014	FT-06	86	10	5	0	0	0	95	0	21

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	54	33	9	2	1	0	0	88	3	313
2017	FT-02	65	35	0	0	0	0	0	100	0	37
2017	FT-03	48	36	12	1	2	0	1	85	3	96
2017	FT-04	53	35	7	4	1	0	0	88	5	85
2017	FT-05	50	34	11	3	0	2	0	85	3	62
2017	FT-06	72	17	6	0	6	0	0	89	6	18
2014	FT	55	34	5	3	1	2	0	91	3	294
2014	FT-02	72	28	0	0	0	0	0	100	0	36
2014	FT-03	55	38	5	1	0	1	0	93	1	77
2014	FT-04	48	37	5	7	1	1	0	86	9	81
2014	FT-05	47	39	11	0	2	2	0	88	2	66
2014	FT-06	86	10	5	0	0	0	0	95	0	21
2011	FT	44	38	12	5	2	1	0	82	6	322
2011	FT-02	44	46	8	3	0	0	0	90	3	39
2011	FT-03	36	43	9	5	3	4	0	82	8	77
2011	FT-04	37	39	16	7	1	0	0	76	8	98
2011	FT-05	41	41	14	1	3	0	0	82	4	73
2011	FT-06	88	12	0	0	0	0	0	100	0	25

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	61	28	7	2	2	0	0	90	4	313
2017	FT-02	89	8	3	0	0	0	0	97	0	37
2017	FT-03	55	35	8	1	1	0	0	90	2	96
2017	FT-04	59	28	8	2	2	0	0	87	5	85
2017	FT-05	55	32	5	5	3	0	0	87	8	62
2017	FT-06	67	28	0	0	6	0	0	94	6	18
2014	FT	63	30	4	1	1	0	0	94	2	293
2014	FT-02	78	17	6	0	0	0	0	94	0	36
2014	FT-03	66	25	5	1	1	0	1	92	3	76
2014	FT-04	57	40	2	0	1	0	0	96	1	81
2014	FT-05	50	41	3	5	2	0	0	91	6	66
2014	FT-06	90	5	5	0	0	0	0	95	0	21
2011	FT	55	32	7	3	2	1	0	88	5	322
2011	FT-02	56	36	5	3	0	0	0	92	3	39
2011	FT-03	49	39	8	1	3	0	0	88	4	77
2011	FT-04	50	33	10	5	1	1	0	84	6	99
2011	FT-05	56	33	5	4	1	0	0	89	5	73
2011	FT-06	83	8	0	4	4	0	0	92	8	24
2008	FT	48	34	9	6	4	0	0	82	9	253
2008	FT-02	57	37	7	0	0	0	0	93	0	30
2008	FT-03	51	32	4	5	7	0	0	84	13	54
2008	FT-04	45	35	13	7	0	0	0	80	7	70
2008	FT-05	49	33	11	8	0	0	0	82	8	63
2008	FT-06	37	37	11	5	11	0	0	74	16	19

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	53	29	11	5	3	0	82	7	313
2017	FT-02	70	27	3	0	0	0	97	0	37
2017	FT-03	53	29	12	2	4	0	82	6	96
2017	FT-04	45	29	15	8	1	1	75	10	85
2017	FT-05	47	32	13	6	2	0	79	8	62
2017	FT-06	56	28	6	0	11	0	83	11	18
2014	FT	47	31	13	6	3	0	77	9	294
2014	FT-02	56	33	11	0	0	0	89	0	36
2014	FT-03	49	29	9	9	3	1	79	12	77
2014	FT-04	38	38	15	5	4	0	77	9	81
2014	FT-05	35	33	20	8	5	0	68	12	66
2014	FT-06	81	5	10	5	0	0	86	5	21
2011	FT	39	32	14	11	4	1	71	15	324
2011	FT-02	31	49	13	5	0	3	82	5	39
2011	FT-03	36	35	12	9	5	3	73	15	77
2011	FT-04	34	25	20	14	5	1	60	19	99
2011	FT-05	40	36	8	14	3	0	75	16	73
2011	FT-06	69	19	8	0	4	0	88	4	26

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	52	30	12	3	3	0	0	82	6	313
2017	FT-02	73	19	5	3	0	0	0	92	3	37
2017	FT-03	48	35	13	1	3	0	0	83	4	96
2017	FT-04	48	28	16	5	2	0	0	76	7	85
2017	FT-05	45	37	8	6	3	0	0	82	10	62
2017	FT-06	61	28	6	0	6	0	0	89	6	18
2014	FT	47	33	10	8	2	0	1	80	10	294
2014	FT-02	56	31	11	3	0	0	0	86	3	36
2014	FT-03	48	31	4	13	1	0	3	81	15	77
2014	FT-04	38	41	11	7	2	0	0	79	10	81
2014	FT-05	36	39	12	9	3	0	0	76	12	66
2014	FT-06	86	0	10	5	0	0	0	86	5	21
2011	FT	39	35	13	10	3	0	0	74	13	324
2011	FT-02	36	41	15	5	0	3	0	79	5	39
2011	FT-03	35	36	17	9	3	0	0	71	12	77
2011	FT-04	30	34	15	14	6	0	0	65	20	99
2011	FT-05	44	37	5	11	3	0	0	81	14	73
2011	FT-06	69	27	0	4	0	0	0	96	4	26
2008	FT	36	39	10	9	6	0	0	75	15	252
2008	FT-02	33	50	10	3	3	0	0	83	7	30
2008	FT-03	37	41	6	7	9	0	0	78	17	53
2008	FT-04	37	35	11	11	6	0	0	72	17	70
2008	FT-05	34	45	12	6	2	0	0	80	8	63
2008	FT-06	37	37	5	5	16	0	0	74	21	19

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	47	23	16	8	5	1	0	71	12	312
2017	FT-02	65	16	11	5	3	0	0	81	8	37
2017	FT-03	42	27	21	4	5	0	0	69	10	95
2017	FT-04	41	24	15	13	6	1	0	65	19	85
2017	FT-05	40	27	21	6	3	2	0	69	10	62
2017	FT-06	72	11	6	6	6	0	0	83	11	18
2014	FT	39	23	14	13	7	3	0	65	21	294
2014	FT-02	47	22	8	11	6	6	0	74	18	36
2014	FT-03	47	17	13	10	10	1	1	65	21	77
2014	FT-04	26	26	17	19	7	5	0	55	27	81
2014	FT-05	32	32	12	15	6	3	0	66	22	66
2014	FT-06	67	10	19	0	5	0	0	76	5	21
2011	FT	34	28	15	12	8	3	0	64	20	324
2011	FT-02	20	46	26	5	3	0	0	67	8	39
2011	FT-03	29	35	9	16	9	3	0	65	25	77
2011	FT-04	25	24	22	13	10	5	0	52	24	99
2011	FT-05	47	22	10	14	5	3	0	70	20	73
2011	FT-06	65	15	0	4	8	4	4	88	13	26
2008	FT	32	26	15	14	10	4	0	60	24	253
2008	FT-02	43	23	13	10	7	3	0	69	17	30
2008	FT-03	27	38	15	9	7	4	0	68	17	54
2008	FT-04	31	24	22	10	8	4	0	57	19	70
2008	FT-05	33	22	12	20	8	5	0	57	29	63
2008	FT-06	37	16	16	11	21	0	0	53	32	19

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	FT	23	40	37	313
2017	FT-02	24	46	30	37
2017	FT-03	25	32	43	96
2017	FT-04	21	38	41	85
2017	FT-05	27	37	35	62
2017	FT-06	6	78	17	18
2014	FT	27	37	36	294
2014	FT-02	56	22	22	36
2014	FT-03	18	42	40	77
2014	FT-04	26	32	42	81
2014	FT-05	29	38	33	66
2014	FT-06	14	57	29	21
2011	FT	28	36	37	324
2011	FT-02	36	23	41	39
2011	FT-03	26	40	34	77
2011	FT-04	24	31	45	99
2011	FT-05	30	40	30	73
2011	FT-06	23	54	23	26

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	FT	11	25	43	7	3	11	70
2017	FT-03	8	24	39	8	7	12	23
2017	FT-04	11	28	56	0	0	6	18
2017	FT-05	24	18	41	12	0	6	17
2014	FT	9	20	49	21	9999	1	80
2014	FT-02	0	55	30	10	9999	5	20
2014	FT-03	7	7	71	14	9999	0	14
2014	FT-04	0	14	52	33	9999	0	21
2014	FT-05	16	5	47	32	9999	0	19
2011	FT	10	18	52	4	9999	16	90
2011	FT-02	7	43	42	0	9999	8	14
2011	FT-03	0	15	65	5	9999	15	20
2011	FT-04	4	13	46	8	9999	29	24
2011	FT-05	14	9	59	5	9999	14	22

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FT	11	89	312
2017	FT-03	10	90	96
2017	FT-04	11	89	84
2017	FT-05	11	89	62
2014	FT	14	86	293
2014	FT-03	19	81	77
2014	FT-04	10	90	81
2014	FT-05	15	85	66

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	FT	53	34
2017	FT-03	70	10
2014	FT	35	40
2014	FT-03	47	15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FT	71	34
2017	FT-03	80	10
2014	FT	70	40
2014	FT-03	60	15
2014	FT-05	60	10

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	FT	34
2017	FT-03	10
2014	FT-03	15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	FT	34
2017	FT-03	10
2014	FT	40
2014	FT-03	15
2014	FT-05	10

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	FT-03	10
2014	FT-03	15
2014	FT-05	10

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	FT	0	34
2017	FT-03	0	10

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	FT	34
2017	FT-03	10
2014	FT	40
2014	FT-03	15
2014	FT-05	10

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	FT	41	34
2017	FT-03	50	10
2014	FT	30	40
2014	FT-03	33	15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	FT	41	34
2017	FT-03	50	10
2014	FT	48	40
2014	FT-05	60	10

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	FT	44	34
2014	FT	48	40
2014	FT-03	40	15
2014	FT-05	70	10

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	FT	38	34
2014	FT	50	40
2014	FT-03	60	15

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	FT	44	34
2014	FT	35	40

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	FT	47	34
2017	FT-03	50	10
2014	FT	55	40
2014	FT-03	60	15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	FT	35	34
2014	FT	33	40

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	FT	34
2017	FT-03	10
2014	FT	40
2014	FT-03	15
2014	FT-05	10

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	FT	15	34
2014	FT	13	40
2014	FT-05	0	10

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	FT	15	34
2014	FT-05	0	10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	FT	44	34
2017	FT-03	70	10
2014	FT	45	40
2014	FT-03	33	15
2014	FT-05	50	10

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	FT-03	0	10
2014	FT	28	40

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	FT-03	0	10
2014	FT	15	40

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FT	53	34
2017	FT-03	80	10
2014	FT	58	40
2014	FT-03	67	15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	FT	29	34
2014	FT	33	40
2014	FT-03	40	15

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	Total responses
2017	FT	34
2017	FT-03	10
2014	FT	40
2014	FT-03	15
2014	FT-05	10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	FT	34
2017	FT-03	10
2014	FT-03	15

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	FT	34
2017	FT-03	10
2014	FT-05	10

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	FT-03	0	10

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FT	38	34
2014	FT	25	40

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	FT-03	0	10
2014	FT	13	38

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	FT-03	0	10
2014	FT	21	38

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	FT-03	0	10

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	FT-03	0	10
2014	FT	13	38
2014	FT-05	0	10

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	FT-03	0	10
2014	FT	16	38

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	FT	15	34
2014	FT	13	38
2014	FT-05	0	10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FT	47	34
2014	FT	47	38
2014	FT-03	36	14

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FT	53	34
2017	FT-03	60	10
2014	FT	53	38
2014	FT-03	43	14
2014	FT-05	60	10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	FT	34
2017	FT-03	10
2014	FT	38
2014	FT-03	14
2014	FT-05	10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FT	65	34
2017	FT-03	60	10
2014	FT	53	38
2014	FT-05	60	10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	FT	0	34
2017	FT-03	0	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	FT	18	34
2014	FT-03	0	14

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FT	100	0	34
2017	FT-03	100	0	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	20	18	18	5	7	24	8	56	18	313
2017	FT-02	22	27	16	0	0	19	16	75	0	37
2017	FT-03	16	16	21	4	2	34	6	55	10	96
2017	FT-04	18	12	19	9	9	24	9	44	28	85
2017	FT-05	23	19	19	6	15	13	5	51	25	62
2017	FT-06	22	33	6	0	11	11	17	77	15	18
2014	FT	27	13	13	6	5	28	8	61	19	294
2014	FT-02	19	14	17	6	3	31	11	57	14	36
2014	FT-03	29	16	10	4	8	25	9	67	18	77
2014	FT-04	16	11	11	10	6	38	7	50	30	81
2014	FT-05	26	12	20	6	6	24	6	54	17	66
2014	FT-06	67	0	14	0	0	5	14	82	0	21

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	38	29	15	6	5	7	0	72	11	313
2017	FT-02	41	35	11	3	0	11	0	85	3	37
2017	FT-03	38	26	21	2	2	10	1	71	5	96
2017	FT-04	32	31	16	7	7	7	0	67	15	85
2017	FT-05	34	31	13	11	10	2	0	66	21	62
2017	FT-06	61	22	0	11	6	0	0	83	17	18
2014	FT	40	29	12	5	3	11	1	78	9	294
2014	FT-02	39	39	3	6	0	14	0	90	6	36
2014	FT-03	40	23	13	4	4	13	3	75	9	77
2014	FT-04	28	32	14	9	2	14	1	71	13	81
2014	FT-05	41	32	15	3	5	5	0	76	8	66
2014	FT-06	71	19	10	0	0	0	0	90	0	21
2011	FT	36	33	18	2	2	8	0	75	5	323
2011	FT-02	31	34	18	3	5	8	0	71	9	38
2011	FT-03	38	34	17	3	3	6	0	76	6	77
2011	FT-04	24	35	25	2	1	12	0	68	3	99
2011	FT-05	41	27	18	1	3	10	0	76	5	73
2011	FT-06	62	31	4	4	0	0	0	92	4	26

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	6	13	3	2	2	3	72	73	15	313
2017	FT-02	13	35	3	0	3	8	38	90	5	37
2017	FT-03	6	13	7	4	3	4	63	57	22	96
2017	FT-04	2	14	1	4	1	1	76	74	21	85
2017	FT-05	3	5	0	0	0	2	90	100	0	62
2017	FT-06	6	0	6	0	0	0	89	50	0	18
2014	FT	3	5	4	3	2	3	80	48	26	294
2014	FT-02	8	14	8	6	3	6	56	57	21	36
2014	FT-03	3	5	8	5	1	4	74	35	29	77
2014	FT-04	2	2	2	2	4	4	83	36	45	81
2014	FT-05	2	6	0	0	0	2	91	100	0	66
2014	FT-06	5	0	0	0	0	0	95	100	0	21
2011	FT	4	10	6	2	2	4	72	60	16	323
2011	FT-02	10	18	5	3	0	10	54	78	7	39
2011	FT-03	4	8	9	1	3	5	70	47	16	77
2011	FT-04	2	8	5	2	4	5	73	48	28	98
2011	FT-05	1	12	3	3	0	1	79	71	14	73
2011	FT-06	8	4	0	0	0	0	88	100	0	26
2008	FT	4	13	5	6	3	6	63	56	29	253
2008	FT-02	3	20	7	17	0	7	47	50	36	30
2008	FT-03	4	18	4	5	7	9	53	57	34	54
2008	FT-04	3	14	4	8	4	6	61	50	37	70
2008	FT-05	3	11	2	2	2	5	76	75	17	63
2008	FT-06	11	0	0	0	0	5	84	100	0	19

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	4	4	4	0	1	7	80	55	12	312
2017	FT-02	8	16	3	0	3	19	52	82	9	37
2017	FT-03	3	3	7	1	2	11	72	37	18	96
2017	FT-04	2	1	5	0	1	4	87	38	13	85
2017	FT-05	3	2	0	0	0	2	93	100	0	61
2017	FT-06	0	0	6	0	0	0	94	0	0	18
2014	FT	1	2	3	0	1	3	90	38	14	294
2014	FT-02	0	8	3	3	0	3	83	60	20	36
2014	FT-03	3	1	6	0	0	6	83	38	0	77
2014	FT-04	0	1	2	0	2	1	93	20	40	81
2014	FT-05	0	2	2	0	0	2	95	50	0	66
2014	FT-06	0	0	0	0	0	0	100	0	0	21
2011	FT	1	2	5	1	1	5	85	37	16	322
2011	FT-02	5	8	5	3	0	15	64	61	13	39
2011	FT-03	1	5	4	0	1	3	86	56	11	77
2011	FT-04	1	0	3	0	0	6	89	31	0	98
2011	FT-05	0	1	6	1	1	1	89	14	29	72
2011	FT-06	0	0	0	0	0	0	100	0	0	26

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	10	7	5	1	1	5	72	72	7	312
2017	FT-02	32	11	8	5	0	8	36	76	10	37
2017	FT-03	7	12	5	0	1	10	64	75	4	95
2017	FT-04	8	5	5	1	1	2	78	65	12	85
2017	FT-05	5	3	3	0	0	2	87	71	0	62
2017	FT-06	0	0	6	0	0	0	94	0	0	18
2014	FT	5	4	3	0	0	5	82	71	3	294
2014	FT-02	14	17	6	0	0	3	61	85	0	36
2014	FT-03	4	4	6	0	0	9	77	55	0	77
2014	FT-04	4	2	1	0	1	7	84	71	14	81
2014	FT-05	5	2	2	0	0	2	91	80	0	66
2014	FT-06	5	0	0	0	0	0	95	100	0	21
2011	FT	5	6	4	0	1	7	76	67	7	323
2011	FT-02	15	8	5	0	0	10	62	82	0	39
2011	FT-03	3	9	3	0	1	6	78	75	8	77
2011	FT-04	2	6	3	0	1	12	75	68	8	98
2011	FT-05	5	4	7	0	1	1	81	54	8	73
2011	FT-06	8	0	0	0	4	0	88	67	33	26
2008	FT	6	10	7	2	1	11	63	64	10	253
2008	FT-02	17	10	10	3	0	13	47	67	8	30
2008	FT-03	5	13	5	2	0	20	55	71	7	54
2008	FT-04	6	13	11	0	0	10	61	62	0	70
2008	FT-05	3	7	2	3	0	10	75	69	20	63
2008	FT-06	5	0	0	5	0	5	84	50	50	19

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	9	7	5	1	1	5	72	73	6	310
2017	FT-02	27	16	5	5	0	11	36	80	10	37
2017	FT-03	8	11	6	0	0	10	64	75	0	94
2017	FT-04	7	5	5	0	2	2	79	63	13	84
2017	FT-05	5	3	3	0	0	2	87	71	0	62
2017	FT-06	0	0	6	0	0	0	94	0	0	18
2014	FT	5	4	3	0	0	6	81	72	3	293
2014	FT-02	17	14	8	0	0	3	58	79	0	36
2014	FT-03	4	4	6	0	0	9	77	55	0	77
2014	FT-04	4	3	1	0	1	9	83	71	14	80
2014	FT-05	5	3	0	0	0	2	91	100	0	66
2014	FT-06	5	0	0	0	0	0	95	100	0	21
2011	FT	4	7	4	0	1	8	76	69	4	323
2011	FT-02	15	8	5	0	0	10	62	82	0	39
2011	FT-03	3	6	3	0	1	9	78	70	10	77
2011	FT-04	1	7	3	0	0	13	75	73	0	98
2011	FT-05	3	8	5	0	1	1	81	62	8	73
2011	FT-06	8	0	4	0	0	0	88	67	0	26
2008	FT	12	13	8	2	1	6	58	70	8	252
2008	FT-02	13	20	10	0	0	10	47	77	0	30
2008	FT-03	16	18	13	2	0	5	46	70	4	54
2008	FT-04	13	11	8	1	1	6	59	68	8	70
2008	FT-05	9	11	6	0	0	7	67	76	0	63
2008	FT-06	11	5	5	0	0	0	79	75	0	19

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FT	6	94	312
2017	FT-02	0	100	36
2017	FT-04	9	91	85
2017	FT-05	13	87	62
2017	FT-06	0	100	18
2014	FT	4	96	293
2014	FT-06	0	100	21

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	FT	25	20

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	FT	85	20
2014	FT	92	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	FT	0	20
2014	FT	0	12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	FT	0	20

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	FT	0	20
2014	FT	0	12

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	FT	0	20

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	FT	0	20
2014	FT	0	12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	FT	0	20
2014	FT	0	12

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	FT	35	20

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	FT	55	20

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	FT	0	20
2014	FT	0	12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	FT	0	20

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	FT	30	20

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	FT	0	20

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	FT	0	20
2014	FT	0	12

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	FT	25	20
2014	FT	42	12

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	FT	0	20

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	FT	0	20
2014	FT	0	12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	FT	0	20
2014	FT	0	12

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	FT	0	20
2014	FT	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	FT	60	20
2014	FT	58	12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	FT	0	20

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	FT	0	20
2014	FT	0	12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	FT	0	20
2014	FT	0	12

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	FT	0	20

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	FT	40	20

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	FT	55	20
2014	FT	50	12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	FT	0	20
2014	FT	0	12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	FT	70	20
2014	FT	83	12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	FT	0	20

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FT	100	0	20

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	22	16	17	1	3	32	9	65	7	313
2017	FT-02	24	21	16	0	0	33	5	74	0	37
2017	FT-03	13	24	19	0	1	35	7	64	2	96
2017	FT-04	22	8	18	4	4	33	12	55	13	85
2017	FT-05	24	11	18	2	10	26	10	55	18	62
2017	FT-06	56	11	6	0	0	17	11	92	0	18
2014	FT	24	14	12	1	2	40	8	72	5	294
2014	FT-02	17	17	8	0	0	47	11	80	0	36
2014	FT-03	26	12	16	0	4	35	8	66	7	77
2014	FT-04	17	10	10	2	1	51	9	67	9	81
2014	FT-05	18	18	14	2	2	38	9	69	6	66
2014	FT-06	57	19	5	0	0	14	5	94	0	21

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	43	30	12	2	3	7	2	81	6	313
2017	FT-02	52	30	11	0	0	8	0	88	0	37
2017	FT-03	35	36	16	1	1	9	2	80	2	96
2017	FT-04	38	35	11	1	5	9	1	82	7	85
2017	FT-05	42	24	13	8	8	2	3	69	17	62
2017	FT-06	83	11	6	0	0	0	0	94	0	18
2014	FT	42	29	10	1	1	15	1	85	3	294
2014	FT-02	42	33	8	3	0	14	0	87	3	36
2014	FT-03	43	25	12	1	1	16	3	83	3	77
2014	FT-04	33	32	11	1	2	19	1	82	5	81
2014	FT-05	41	33	11	2	2	11	2	84	3	66
2014	FT-06	67	24	5	0	0	5	0	95	0	21
2011	FT	42	34	13	2	1	8	0	83	3	323
2011	FT-02	37	32	18	3	3	8	0	75	6	38
2011	FT-03	45	34	9	1	1	9	0	87	3	77
2011	FT-04	30	36	21	2	0	11	0	74	2	99
2011	FT-05	42	40	7	3	0	8	0	90	3	73
2011	FT-06	77	12	8	0	4	0	0	88	4	26

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	46	29	11	7	4	1	2	77	12	312
2017	FT-02	28	38	21	3	3	3	5	71	6	37
2017	FT-03	39	35	9	7	6	0	4	77	13	96
2017	FT-04	46	26	11	11	5	1	0	73	16	84
2017	FT-05	56	24	8	6	5	0	0	81	11	62
2017	FT-06	67	17	11	6	0	0	0	83	6	18

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	22	35	27	10	4	1	2	58	15	312
2017	FT-02	19	41	32	3	3	3	0	61	6	37
2017	FT-03	25	35	26	7	4	0	3	61	12	96
2017	FT-04	19	28	29	16	4	1	2	49	21	85
2017	FT-05	21	28	30	15	7	0	0	49	21	61
2017	FT-06	22	72	6	0	0	0	0	94	0	18

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	36	33	19	6	3	1	3	71	9	311
2017	FT-02	43	30	16	5	0	3	3	77	6	37
2017	FT-03	41	34	14	5	2	0	4	78	8	95
2017	FT-04	25	33	25	9	4	1	4	60	14	85
2017	FT-05	31	31	28	3	7	0	0	62	10	61
2017	FT-06	44	50	6	0	0	0	0	94	0	18

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	25	34	23	10	6	1	2	60	16	313
2017	FT-02	27	38	24	5	3	3	0	67	8	37
2017	FT-03	32	30	25	7	3	0	3	64	11	96
2017	FT-04	25	28	19	14	9	2	2	56	25	85
2017	FT-05	18	35	29	11	6	0	0	53	18	62
2017	FT-06	6	67	6	17	6	0	0	72	22	18

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	58	24	7	3	1	1	5	88	4	311
2017	FT-02	60	19	8	0	0	3	11	91	0	37
2017	FT-03	68	17	6	2	0	0	7	91	2	96
2017	FT-04	52	24	11	6	1	1	5	81	8	84
2017	FT-05	51	39	3	3	2	0	2	92	5	61
2017	FT-06	61	39	0	0	0	0	0	100	0	18

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	43	30	16	6	4	1	74	10	312
2017	FT-02	48	25	24	0	0	3	75	0	37
2017	FT-03	45	36	10	4	2	2	83	6	96
2017	FT-04	34	28	22	8	7	0	62	15	85
2017	FT-05	43	31	18	7	2	0	74	8	61
2017	FT-06	67	28	6	0	0	0	94	0	18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	37	34	17	8	2	2	72	10	312
2017	FT-02	44	38	11	0	3	5	86	3	37
2017	FT-03	36	36	16	8	1	3	74	10	96
2017	FT-04	31	35	21	7	5	1	67	12	85
2017	FT-05	36	30	20	13	2	0	66	15	61
2017	FT-06	44	33	17	6	0	0	78	6	18

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	33	34	16	10	5	2	68	15	310
2017	FT-02	38	32	19	8	0	3	72	8	37
2017	FT-03	45	27	11	8	6	3	74	14	95
2017	FT-04	22	40	16	13	6	2	64	19	85
2017	FT-05	27	32	20	13	8	0	58	22	60
2017	FT-06	28	61	6	6	0	0	89	6	18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	44	29	12	8	5	2	74	13	312
2017	FT-02	54	27	11	3	0	5	86	3	37
2017	FT-03	42	30	12	6	7	3	74	14	96
2017	FT-04	36	33	13	9	6	2	71	16	85
2017	FT-05	44	30	11	10	5	0	74	15	61
2017	FT-06	56	22	22	0	0	0	78	0	18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	43	34	13	6	3	2	78	9	310
2017	FT-02	46	41	11	0	0	3	89	0	37
2017	FT-03	41	37	9	6	3	3	81	10	95
2017	FT-04	44	29	14	8	2	2	74	11	84
2017	FT-05	43	33	16	3	5	0	75	8	61
2017	FT-06	39	39	17	6	0	0	78	6	18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	69	18	7	2	1	3	89	3	313
2017	FT-02	76	8	5	5	0	5	89	6	37
2017	FT-03	65	20	9	0	2	4	89	2	96
2017	FT-04	62	24	8	4	0	2	88	4	85
2017	FT-05	73	18	6	0	3	0	90	3	62
2017	FT-06	89	11	0	0	0	0	100	0	18

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	74	12	6	3	2	1	2	89	5	313
2017	FT-02	84	8	5	0	0	0	3	94	0	37
2017	FT-03	77	8	7	2	2	1	3	88	4	96
2017	FT-04	69	16	7	1	4	0	2	88	5	85
2017	FT-05	73	15	6	2	3	2	0	89	5	62
2017	FT-06	72	11	6	11	0	0	0	83	11	18

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	53	31	9	3	2	2	86	5	313
2017	FT-02	44	43	11	0	0	3	89	0	37
2017	FT-03	61	21	8	5	3	3	84	8	96
2017	FT-04	51	35	8	2	2	1	87	5	85
2017	FT-05	52	31	13	3	2	0	82	5	62
2017	FT-06	61	33	6	0	0	0	94	0	18

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	60	19	10	6	4	1	80	10	313
2017	FT-02	68	21	5	3	0	3	92	3	37
2017	FT-03	60	16	9	7	6	2	78	14	96
2017	FT-04	60	18	12	6	4	1	79	10	85
2017	FT-05	52	27	13	3	5	0	79	8	62
2017	FT-06	72	11	6	11	0	0	83	11	18

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	54	16	3	3	1	23	92	4	313
2017	FT-02	56	3	8	0	0	33	88	0	37
2017	FT-03	58	8	1	1	0	32	97	2	96
2017	FT-04	56	7	4	0	1	32	93	2	85
2017	FT-05	44	42	5	8	2	0	85	10	62
2017	FT-06	44	50	0	6	0	0	94	6	18

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	79	10	4	1	1	5	94	2	312
2017	FT-02	87	5	3	0	0	5	97	0	37
2017	FT-03	81	8	3	0	0	8	97	0	96
2017	FT-04	76	12	4	4	0	5	93	4	84
2017	FT-05	74	15	6	2	3	0	89	5	62
2017	FT-06	78	17	0	0	0	6	100	0	18

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	71	18	4	3	2	3	91	5	313
2017	FT-02	62	19	3	8	3	5	86	11	37
2017	FT-03	70	13	7	3	2	5	87	5	96
2017	FT-04	76	15	2	1	4	1	93	5	85
2017	FT-05	71	23	3	2	0	2	95	2	62
2017	FT-06	56	44	0	0	0	0	100	0	18

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	50	29	14	4	2	2	80	6	313
2017	FT-02	36	43	16	3	0	3	81	3	37
2017	FT-03	47	27	17	3	1	4	78	4	96
2017	FT-04	49	27	13	7	4	0	76	11	85
2017	FT-05	61	24	11	2	2	0	85	3	62
2017	FT-06	56	33	11	0	0	0	89	0	18

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	13	44	35	6	2	1	57	8	313
2017	FT-02	16	57	24	3	0	0	73	3	37
2017	FT-03	20	43	30	6	1	0	63	7	96
2017	FT-04	9	39	41	7	2	1	49	10	85
2017	FT-05	6	45	35	8	3	2	52	11	62
2017	FT-06	11	56	33	0	0	0	67	0	18

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	3	12	41	29	13	1	43	15	313
2017	FT-02	0	13	30	46	11	0	56	13	37
2017	FT-03	2	12	38	32	15	1	47	14	96
2017	FT-04	5	11	45	26	14	0	40	15	85
2017	FT-05	5	15	52	19	8	2	28	20	62
2017	FT-06	0	6	39	33	22	0	56	6	18

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	26	49	13	8	3	0	0	76	11	313
2017	FT-02	44	40	11	3	3	0	0	84	5	37
2017	FT-03	28	47	15	7	2	1	0	76	9	96
2017	FT-04	20	54	13	9	4	0	0	74	13	85
2017	FT-05	18	48	16	11	5	0	2	67	16	62
2017	FT-06	28	61	6	6	0	0	0	89	6	18

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	25	47	15	8	3	2	0	73	11	313
2017	FT-02	36	51	8	5	0	0	0	87	5	37
2017	FT-03	23	51	18	4	2	2	0	76	6	96
2017	FT-04	22	51	12	11	5	0	0	73	15	85
2017	FT-05	16	39	26	10	5	3	2	58	15	62
2017	FT-06	39	33	6	11	6	6	0	76	18	18

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FT	14	86	312
2017	FT-03	16	84	96
2017	FT-04	16	84	85
2017	FT-05	11	89	61
2017	FT-06	0	100	18
2014	FT	12	88	294
2014	FT-02	19	81	36
2014	FT-03	13	87	77
2014	FT-04	14	86	81

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	FT	86	14	43
2017	FT-03	68	32	15
2017	FT-04	100	0	14
2014	FT	74	26	34
2014	FT-03	80	20	10
2014	FT-04	82	18	11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	50	39	3	5	3	92	5	37
2017	FT-03	55	35	9	0	0	91	0	10
2017	FT-04	50	36	0	14	0	86	14	14
2014	FT	68	20	8	4	0	88	4	25

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	56	24	9	5	3	3	1	58	42	313
2017	FT-02	59	17	11	8	5	0	0	59	41	37
2017	FT-03	54	23	10	3	3	5	1	58	42	96
2017	FT-04	53	25	8	8	2	4	0	55	45	85
2017	FT-05	60	21	8	3	3	3	2	63	37	62
2017	FT-06	44	56	0	0	0	0	0	44	56	18

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	FT	18	122
2017	FT-02	42	14
2017	FT-03	16	36
2017	FT-04	16	37
2017	FT-05	5	22
2017	FT-06	20	10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FT	14	122
2017	FT-02	30	14
2017	FT-03	15	36
2017	FT-04	11	37
2017	FT-05	14	22
2017	FT-06	10	10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	FT	9	122
2017	FT-02	7	14
2017	FT-03	11	36
2017	FT-04	8	37
2017	FT-05	9	22
2017	FT-06	10	10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	FT	34	122
2017	FT-02	28	14
2017	FT-03	33	36
2017	FT-04	41	37
2017	FT-05	32	22
2017	FT-06	30	10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	FT	5	122
2017	FT-02	0	14
2017	FT-03	5	36
2017	FT-04	11	37
2017	FT-05	0	22
2017	FT-06	0	10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	FT	54	122
2017	FT-02	30	14
2017	FT-03	54	36
2017	FT-04	57	37
2017	FT-05	73	22
2017	FT-06	40	10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	FT	21	59	10	1	4	5	122
2017	FT-02	7	80	0	0	0	13	15
2017	FT-03	20	50	22	0	6	3	35
2017	FT-04	22	59	8	0	5	5	37
2017	FT-05	27	50	9	5	5	5	22
2017	FT-06	20	80	0	0	0	0	10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	46	25	6	8	3	11	80	13	125
2017	FT-02	48	26	0	13	7	7	79	21	15
2017	FT-03	42	34	8	4	0	13	87	4	38
2017	FT-04	35	24	11	14	5	11	67	21	37
2017	FT-05	55	14	5	9	5	14	79	16	22
2017	FT-06	70	20	0	0	0	10	100	0	10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	FT	9	9	9	4	14	6	49	40	41	125
2017	FT-02	0	13	7	7	20	13	41	29	57	15
2017	FT-03	10	16	8	0	20	5	41	48	37	38
2017	FT-04	5	5	8	8	8	8	57	31	46	37
2017	FT-05	14	5	9	5	18	0	50	36	45	22
2017	FT-06	20	0	20	0	0	0	60	50	0	10

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - FT

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me